Leaders Matrix

Top New York City Customer Care Services - Leaders Matrix

LAST UPDATED Sep 22, 2021

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

  1. 1 VirtusaPolaris
  2. 2 TDCX
  3. 3 EXL Service
  4. 4 DialAmerica
  5. 5 Answering Legal
  6. 6 Abacus Cambridge Partners
  7. 7 Anserve Inc.

Top 8 Customer Care Companies in New York City

VirtusaPolaris

Accelerating Business Outcomes

$1,000+
< $25 / hr
1,000 - 9,999
New York, NY
Ability to deliver
16.2
7
9.7
Reviews
Clients & experience
Market presence
Service Focus
15%
50
85% Other
Voice Services
Customer support/experience

TDCX

Award-Winning Digital Economy Enabler

$100,000+
Undisclosed
10,000+
New York, NY
Ability to deliver
17.4
5
7.8
Reviews
Clients & experience
Market presence
Service Focus
45%
50
55% Other
Voice Services
Customer support/experience

EXL Service

OPERATIONS MANAGEMENT ANALYTICS

$1,000+
< $25 / hr
10,000+
New York, NY
Ability to deliver
12.2
6.7
9.3
Reviews
Clients & experience
Market presence
Service Focus
50%
30
50% Other
Voice Services
Customer support/experience

DialAmerica

B2B & B2C customer engagement services

$5,000+
Undisclosed
1,000 - 9,999
Mahwah, NJ
Ability to deliver
15.1
5
8.9
Reviews
Clients & experience
Market presence
Service Focus
75%
20
25% Other
Voice Services
Customer support/experience

Answering Legal

Legal Answering Services

Undisclosed
Undisclosed
50 - 249
Nesconset, NY
Ability to deliver
17.8
5
8.7
Reviews
Clients & experience
Market presence
Service Focus
100%
20
Voice Services
Customer support/experience

Abacus Cambridge Partners

Your Transformation Partner

Undisclosed
Undisclosed
50 - 249
New York, NY
Ability to deliver
17
6.6
7.7
Reviews
Clients & experience
Market presence
Service Focus
50%
10
50% Other
Voice Services
Customer support/experience

Anserve Inc.

Telephone Answering Excellence

Undisclosed
Undisclosed
50 - 249
Butler, NJ
Ability to deliver
17.5
5.1
8.4
Reviews
Clients & experience
Market presence
Service Focus
100%
10
Voice Services
Customer support/experience

Contenders Breakdown

AICOM Solutions

Relax.Focus.Outsource.

Undisclosed
Undisclosed
250 - 999
Woodbridge Township, NJ
Ability to deliver
10
8.7
Service Focus
25%
20%
75% Other
Voice Services
Customer support/experience

Sun Knowledge

ONE WORLD ONE SUN

$1,000+
< $25 / hr
250 - 999
New York, NY
Ability to deliver
5
8.6
Service Focus
25%
100%
75% Other
Voice Services
Customer support/experience

AthenaHealth

Improving your medical billing process.

$1,000+
< $25 / hr
1,000 - 9,999
Princeton, NJ
Ability to deliver
9.8
Service Focus
25%
65%
75% Other
Voice Services
Customer support/experience

Bl Leads

Exclusive Business Loan Leads Provider

$1,000+
< $25 / hr
10 - 49
Bronx, NY
Ability to deliver
6
7.3
Service Focus
25%
100%
75% Other
Voice Services
Customer support/experience

Integreon

Insightful Outsourcing. Remarkable Results.

$1,000+
< $25 / hr
1,000 - 9,999
New York, NY
Ability to deliver
9.1
Service Focus
25%
25%
75% Other
Voice Services
Customer support/experience

TransPerfect

We Know How

$1,000+
< $25 / hr
1,000 - 9,999
New York, NY
Ability to deliver
6.5
Service Focus
25%
35%
75% Other
Voice Services
Customer support/experience

Enablx

Customer Service Solutions

Undisclosed
Undisclosed
50 - 249
Randolph, NJ
Ability to deliver
5.7
Service Focus
100%
50%
Voice Services
Customer support/experience

Tru Performance

Offshore / Outsource to India

$10,000+
< $25 / hr
50 - 249
Huntington, NY
Ability to deliver
6
7.3
Service Focus
20%
20%
80% Other
Voice Services
Customer support/experience

FirmsDesk

Quality yet affordable customer support @ $1299/mo

$5,000+
< $25 / hr
1,000 - 9,999
New York, NY
Ability to deliver
5
Service Focus
50%
40%
50% Other
Voice Services
Customer support/experience

Lexvia Inc.

We Move Law Firms Forward

Undisclosed
Undisclosed
250 - 999
New York, NY
Ability to deliver
5.3
Service Focus
50%
30%
50% Other
Voice Services
Customer support/experience

Conduent

Advancing the everyday.

$1,000+
< $25 / hr
10,000+
New York, NY
Ability to deliver
5.9
Service Focus
25%
15%
75% Other
Voice Services
Customer support/experience

Stafford Communications Group

Consumer Products & Healthcare Call Center Service

$1,000+
Undisclosed
50 - 249
New Providence, NJ
Ability to deliver
5.5
Service Focus
70%
40%
30% Other
Voice Services
Customer support/experience

NetSet RCM Services

NetSet RCM - Quality is what we believe in

$1,000+
< $25 / hr
50 - 249
New York, NY
Ability to deliver
5
Service Focus
40%
60%
60% Other
Voice Services
Customer support/experience

Unitel Performance Marketing Group

Performance Marketing Call Center

Undisclosed
Undisclosed
2 - 9
Edison, NJ
Ability to deliver
5.4
Service Focus
100%
50%
Voice Services
Customer support/experience

Ark TeleServices

Ultimate Outsourced Solutions

$1,000+
< $25 / hr
1,000 - 9,999
Valley Stream, NY
Ability to deliver
5.5
Service Focus
40%
15%
60% Other
Voice Services
Customer support/experience