# Top Customer Support Services in Los Angeles Highly reviewed Customer Support companies in Los Angeles include Callbox, Boldr., Sound Telecom, SkyTech Solutions, Hire Live Support Inc, Helplama, Omnie Integrated Services Inc., CX Collective, GlobalityNet Outsourcing and Consulting, Xync Inc.. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Customer Support Services in Los Angeles Ratings Updated: Jul 22, 2026 ### [Callbox](https://clutch.co/profile/callbox) #### 4.6 out of 5 star rating (119 reviews) - 1,000 - 9,999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 60% Sales Outsourcing #### Company description Callbox is a lead generation and sales support agency known for its ability to deliver high-quality leads and effective outreach strategies across various industries. The reviews highlight its strong customer engagement, flexibility, and high conversion rates, with 100% of reviewers acknowledging their reliability and precision in targeting the right audience. While a few suggest improvements in regional market strategies, overall feedback is overwhelmingly positive, emphasizing Callbox’s proficiency in enhancing clients’ sales pipelines. [Visit Website](https://www.callboxinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Well-organized projects Clients consistently praise Callbox for their well-organized project management and structured approach. For instance, one client noted their 'very effective, structured, and efficient process,' while another highlighted their 'clear and structured process.' Feedback also emphasizes the professionalism and responsiveness of the team, with one client stating that they are 'extremely organized and methodical.' Overall, the sentiment regarding project organization is overwhelmingly positive, reflecting Callbox's commitment to delivering successful outcomes. - Lead Generation for Financial Service Company (4.5/5, May 11, 2022): They have a very effective, structured, and efficient process. [Read Full Review](https://clutch.co/go-to-review/callbox/18764) - Lead Generation for Software Company (5.0/5, Apr 14, 2022): They had a very clear and structured process. [Read Full Review](https://clutch.co/go-to-review/callbox/15913) - Lead Generation for Web Conferencing SaaS (4.0/5, Nov 18, 2021): Callbox is good at project management. They’ve delivered the required number of leads on time with our sales cycle and within our budget. We communicate through emails and weekly calls to review performance. We use HubSpot as our CRM. [Read Full Review](https://clutch.co/go-to-review/callbox/67985) - Lead Generation for Digital Solutions Provider (4.0/5, Jul 20, 2021): I am impressed with their campaign delivery and campaign management experience. Pretty structured. [Read Full Review](https://clutch.co/go-to-review/callbox/85483) - Telemarketing Lead Generation for Computer Software Company (4.0/5, May 14, 2021): They were very organized and professional. Their feedback reports were also informative. [Read Full Review](https://clutch.co/go-to-review/callbox/25860) #### Experience in 12 industries Callbox has garnered positive feedback across various industries, including manufacturing, IT, and financial services. Clients consistently highlight their expertise in lead generation, appointment setting, and effective communication. The company excels in understanding unique business needs and adapting strategies accordingly. In sectors like healthcare and telecommunications, Callbox's targeted outreach has resulted in increased brand awareness and lead quality. Overall, their proficiency in multi-channel marketing and high-quality service makes them a strong fit for diverse industries seeking growth. [Read All Reviews](https://clutch.co/profile/callbox?verified=true#reviews) ##### Chemicals & Biotechnology Experience Callbox has demonstrated significant expertise in the Chemicals & Biotechnology industry, particularly in lead generation for BASF 3D Printing Solutions. Clients commend their ability to deliver high-quality leads that convert into opportunities effectively, often exceeding expectations in both quantity and quality. Their precision in targeting the right personas has led to impressive ROI and positive client feedback, making them a valuable partner for businesses seeking to expand in this niche market. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for 3D Printing Co (5.0/5, Feb 6, 2025): Callbox has generated leads for a 3D printing company. The team has been tasked with expanding the client's business in the American market. [Read Full Review](https://clutch.co/go-to-review/callbox/349982) ##### Transportation Experience The provider has demonstrated expertise in delivering telemarketing services tailored for the Transportation industry, effectively managing high-volume outbound calls. Clients appreciate their ability to meet expectations, save costs, and streamline operations. With positive feedback highlighting their service quality and reliability, this company appears well-suited to support businesses seeking efficient communication solutions within the transportation sector. - 1 review for transportation industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Telemarketing Services for Transportation Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/callbox/25255) ##### Information technology Experience Callbox has received positive feedback from clients in the Information Technology industry, highlighting their expertise in lead generation and appointment setting. Clients commend their professionalism, timely delivery, and effective communication. Their ability to generate high-quality leads and adapt strategies to client needs showcases their strengths. Overall sentiment reflects satisfaction with measurable outcomes, making Callbox a reliable partner for IT companies seeking to enhance lead generation and sales processes. - 7 reviews for information technology industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Cybersecurity Company (4.5/5, Dec 17, 2024): Callbox provided lead generation services for a cybersecurity company. The team delivered BANT leads and drove RSVPs for the client's webinars and events. [Read Full Review](https://clutch.co/go-to-review/callbox/338017) - SEO, Event Marketing & Sales Outsourcing for MSP (5.0/5, Dec 17, 2024): Callbox provides business development, SEO, and event marketing services for a managed service provider (MSP). The team is responsible for email outreach, cold calling, and website optimization. [Read Full Review](https://clutch.co/go-to-review/callbox/338240) - Lead Generation for IT Company (4.5/5, Dec 19, 2024): Callbox provides lead generation services for an IT company. They've reached out to potential prospects based on the client's ICP. The team has also created a pipeline of qualified leads and appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/338584) - Sales Outsourcing for IT Company (4.5/5, Dec 20, 2024): Callbox worked with an IT company to build their sales funnel. They led the client's database curation and enrichment efforts, created lead generation collateral, and handled appointment-setting. [Read Full Review](https://clutch.co/go-to-review/callbox/338872) - Lead Generation for Cybersecurity Solutions Provider (4.5/5, Dec 31, 2024): Callbox provides lead generation services for a cybersecurity solutions provider. The team contacts the client's white space ICP, sets up sales appointments, and drives webinar registrations. [Read Full Review](https://clutch.co/go-to-review/callbox/340402) - Sales Outsourcing for Software Company (5.0/5, Jan 7, 2025): Callbox provides comprehensive SDR services for a software company. The team is responsible for lead generation and nurturing efforts, including identifying, engaging, and qualifying prospects. [Read Full Review](https://clutch.co/go-to-review/callbox/341279) - Lead Generation for PropTech Company (5.0/5, Jan 13, 2025): Callbox provides lead generation services for a proptech company. The team is responsible for collecting additional information through the client's existing database. [Read Full Review](https://clutch.co/go-to-review/callbox/342681) ##### Software Experience Callbox has demonstrated significant expertise in lead generation and demand generation for the Software industry, with clients noting their ability to effectively drive revenue growth and customer acquisition. Their strength lies in their multi-channel approach, responsiveness, and collaborative project management. Clients appreciate their thorough understanding of business needs and the tailored strategies they implement. Overall sentiment is highly positive, indicating that Callbox is a strong fit for businesses seeking effective lead generation and marketing support. - 15 reviews for software industry - 8 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Software Development & Ads Agency (5.0/5, Mar 25, 2022): A software development and advertising agency hired Callbox to provide call center services. They get the client Google Meet appointments with potential customers to offer their services. [Read Full Review](https://clutch.co/go-to-review/callbox/2203) - Lead Generation for Software Company (5.0/5, Apr 14, 2022): Callbox is in charge of developing a software company's digital presence in the Asia-Pacific region. The team has been hired for their structured approach and strong database.  [Read Full Review](https://clutch.co/go-to-review/callbox/15913) - Lead Generation for Software Company (5.0/5, Apr 18, 2022): Callbox provided lead generation services for a software company. Their main responsibility was to handle outbound calls. The goal was to acquire more leads for the client's sales pipeline. [Read Full Review](https://clutch.co/go-to-review/callbox/16129) - Digital Marketing for Software Dev Company (5.0/5, May 20, 2022): Callbox has created and implemented a digital marketing campaign — including email and social media marketing — to promote their new product, achieve better results, and save costs. [Read Full Review](https://clutch.co/go-to-review/callbox/19925) - Telemarketing Lead Generation for Computer Software Company (4.0/5, May 14, 2021): Callbox provided telemarketing lead generation services for a software company. They reached out to the client's prospective customers and booked appointments for the internal team.  [Read Full Review](https://clutch.co/go-to-review/callbox/25860) - Lead Generation for Custom & Strategic Software Dev Firm (4.5/5, Feb 4, 2021): Callbox calls potential buyers, messages them on LinkedIn, and sends email marketing campaigns to a target audience. Then they qualify leads, schedule appointments, and provide a summary report. [Read Full Review](https://clutch.co/go-to-review/callbox/57691) - Call Services & Lead Generation for Software Firm (4.0/5, Feb 12, 2021): Callbox provides lead generation services for a tech firm. To drive more sales prospects for a construction solution, they call suitable contacts and pass their notes to an internal member to close the deal.  [Read Full Review](https://clutch.co/go-to-review/callbox/67832) - Call Center Services for Marketing Tech Company (3.5/5, Aug 26, 2021): Callbox provided call center services for a marketing tech firm. The team conducted calls, scheduled meetings, and assisted in webinar registrations to help the client generate more leads. [Read Full Review](https://clutch.co/go-to-review/callbox/117540) - Lead Generation for SaaS Company (4.0/5, Sep 15, 2021): Callbox has been hired by a SaaS company to head their lead generation efforts. Currently, they are making a targeted list of prospects and developing marketing content. [Read Full Review](https://clutch.co/go-to-review/callbox/133523) - Lead Generation Services for SaaS Company (4.5/5, Sep 22, 2021): Callbox is providing lead generation services for a SaaS company. They are in charge of creating a target list of prospects, developing a lead management program, reaching out to prospects, and more. [Read Full Review](https://clutch.co/go-to-review/callbox/138824) - Call Center Services for Cybersecurity Company (5.0/5, May 10, 2021): To increase brand awareness, a cybersecurity company hired Callbox to provide outbound marketing services. The team is in charge of handling email and LI campaigns and scheduling calls with prospects. [Read Full Review](https://clutch.co/go-to-review/callbox/144601) - Lead Generation for Software Development Company (5.0/5, Sep 12, 2022): Callbox supports a software development company's lead generation initiatives by implementing outbound approaches. They manage marketing through different channels such as phone calls, emails, and social media. [Read Full Review](https://clutch.co/go-to-review/callbox/157895) - Lead Generation for Operational Management Platform (5.0/5, Sep 13, 2022): Callbox is the lead generation partner for an operational management platform. They provide outreach services to potential clients and utilize multiple communication channels to generate leads. [Read Full Review](https://clutch.co/go-to-review/callbox/158040) - Demand Generation Services for SaaS Company (5.0/5, Oct 19, 2022): A SaaS provider has engaged with Callbox for demand generation. They create a list of target accounts, a landing page, email and message copy, a calling script, and a multi-channel demand generation program. [Read Full Review](https://clutch.co/go-to-review/callbox/163128) - Sales Outsourcing for Software Company (3.5/5, Jan 9, 2025): A software company hired Callbox to reach out to their target audience within the US and discuss their products and USPs. This involved arranging meetings for the client's sales consultants. [Read Full Review](https://clutch.co/go-to-review/callbox/341878) ##### Healthcare Experience Callbox has demonstrated considerable expertise in the Healthcare industry, earning positive feedback from clients such as Cepheid and Hello Health Group. Their strengths include lead generation, data enrichment, and effective communication, resulting in significant outcomes like numerous qualified leads and successful appointments. Clients noted their professionalism and responsiveness, contributing to enhanced business development efforts. Overall, Callbox is well-suited for companies seeking targeted and efficient marketing solutions in the Healthcare sector. - 9 reviews for healthcare industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Dental Care Company (5.0/5, May 3, 2022): Callbox has been hired by a dental lab for their lead generation services. Their main task involves cold calling and setting appointments with prospective customers. The goal is to acquire 3–4 customers weekly. [Read Full Review](https://clutch.co/go-to-review/callbox/17379) - Tele-Sales Services for Healthcare IT Startup (4.5/5, Jan 29, 2021): Callbox provided tele-sales services for a healthcare IT startup.  [Read Full Review](https://clutch.co/go-to-review/callbox/50180) - Sales BPO for Medical Supply Seller (4.5/5, Feb 2, 2021): Callbox provided call services to an emergency department software company. The team reached out to specified names using a prepared script in order to secure new accounts. [Read Full Review](https://clutch.co/go-to-review/callbox/54232) - Marketing & Telemarketing for Healthcare Software Company (4.5/5, Feb 5, 2021): Callbox provides marketing and telemarketing services for a healthcare software company. The team works to promote the client's services via a website as well as through telemarketing campaigns. [Read Full Review](https://clutch.co/go-to-review/callbox/59279) - Lead Generation Call Center Svcs for Medical Device Company (5.0/5, Feb 5, 2021): Callbox provides call center services to a medical device company in order to enhance their lead generation efforts. The team reaches out to potential customers and sets up Zoom meetings with the client's reps. [Read Full Review](https://clutch.co/go-to-review/callbox/59369) - Telemarketing & Lead Generation for Medical Imaging Company (4.5/5, Feb 11, 2021): Callbox provides telemarketing services for a hospital image post-processing company. They use a script, conduct email outreach, and use a multi-touch approach to secure qualified leads. [Read Full Review](https://clutch.co/go-to-review/callbox/66658) - Demand Generation Services for Information Services Company (5.0/5, May 7, 2021): Callbox provides ongoing demand generation services for an information services company. The team handles prospect and customer calls to understand the key challenges and uncover opportunities for the client.  [Read Full Review](https://clutch.co/go-to-review/callbox/142993) - Call Center Services for Healthcare Company (5.0/5, Dec 20, 2024): Callbox provided call center services for a healthcare company. The goal was to generate outreach via multi-channels using the client's existing database for core and non-core audiences. [Read Full Review](https://clutch.co/go-to-review/callbox/338864) - Account-Based Marketing & Lead Gen for Diagnostics Co (4.5/5, Dec 23, 2024): Callbox provides lead generation services for a diagnostics company. The team has identified, qualified, and engaged leads for the client, refined the client's ICPs and targeting strategies, and created lead briefs. [Read Full Review](https://clutch.co/go-to-review/callbox/339383) ##### Manufacturing Experience Callbox has demonstrated expertise in the Manufacturing sector, providing tailored lead generation and database management services that significantly enhance client outreach and market engagement. Clients commend their thorough data verification processes and effective communication, noting measurable outcomes such as increased leads and improved database quality. Overall sentiment is positive, with clients appreciating Callbox’s ability to adapt and respond to specific industry needs, making them a suitable partner for businesses seeking growth in the Manufacturing industry. - 4 reviews for manufacturing industry - Less than $10,000 avg. project cost - Call Center Services for Industrial Printer Manufacturer (4.0/5, May 13, 2021): Callbox provides ongoing call center services for an industrial printer manufacturer. The team handles accounts requalification. They also record all the data found and send it to the client once weekly. [Read Full Review](https://clutch.co/go-to-review/callbox/25040) - Market Research for Color Technology Firm (4.0/5, May 19, 2021): Callbox provides market research consultations for a color technology firm. Their service discusses the qualifying questions needed to reach the client's target audience, ultimately increasing their relevance. [Read Full Review](https://clutch.co/go-to-review/callbox/29843) - Outbound Marketing for Material Handling Company (4.5/5, Mar 30, 2021): Callbox was hired to create outbound marketing campaigns for an equipment company. The team was in charge of growing the client's database by acquiring new contacts and generating more leads from those. [Read Full Review](https://clutch.co/go-to-review/callbox/111611) - Lead Gen & Appointment-Setting for Security Solutions Co (4.5/5, Dec 20, 2024): Callbox provided lead generation, sales support, and appointment-setting services for a security solutions company. The goal was to increase the client's sales pipeline and B2B and B2C connections. [Read Full Review](https://clutch.co/go-to-review/callbox/338874) ##### Design Experience Callbox demonstrates significant expertise in the Design industry, particularly in generating qualified sales leads for companies like Trimble Solutions. Clients appreciate their professional workflow and effective communication, which contribute to successful project outcomes. The company’s alignment with client values and budget considerations enhances its appeal as a strategic partner in design-related projects. Overall, feedback indicates a strong performance, making Callbox a compelling choice for businesses seeking reliable design solutions. - 1 review for design industry - Unknown avg. project cost - Lead Generation for 3D Visualization Software Company (4.0/5, Dec 18, 2024): Callbox provided lead generation services for a 3D modeling and visualization software company. [Read Full Review](https://clutch.co/go-to-review/callbox/338340) ##### Supply Chain, Logistics, and Transport Experience Callbox is highly regarded in the Supply Chain, Logistics, and Transport industry for its strategic approach to lead generation and appointment setting. Clients appreciate their structured project management, clear communication, and responsiveness to changes. Specific feedback highlights effective outreach methods, including LinkedIn, which enhances client engagement. Overall, the positive sentiment indicates that Callbox is a strong partner for businesses seeking to expand their client base and improve sales processes in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation Services for Logistics Company (5.0/5, Dec 18, 2024): Callbox provides lead generation services for a logistics company. Their tasks include email and call outreach, appointment setting, lead qualification, and LinkedIn management. [Read Full Review](https://clutch.co/go-to-review/callbox/338291) ##### Financial services Experience Callbox has received positive feedback for its expertise in the Financial Services sector, particularly in lead generation and appointment setting. Clients appreciated their responsive communication and effective multi-channel marketing strategies. Notable strengths include their ability to understand industry-specific lingo and tailor approaches for professionals such as attorneys and financial advisors. Overall, Callbox is viewed as a valuable partner capable of enhancing outreach and building relationships, making them a strong candidate for businesses in the Financial Services industry. - 8 reviews for financial services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Financial Service Company (4.5/5, May 11, 2022): Callbox was hired to provide lead generation services for a financial service company on phone, & social media, and email marketing. The partners are currently on a 6-month engagement. [Read Full Review](https://clutch.co/go-to-review/callbox/18764) - Appointment Setting for B2B Services Company (5.0/5, Jun 8, 2022): Callbox was a B2B services company’s appointment setter. Their team conducted cold calls to small- and medium-sized businesses and used HubSpot to log information.  [Read Full Review](https://clutch.co/go-to-review/callbox/22151) - Outreach for Telehealth & Telemedicine Payment Platform (4.5/5, Feb 4, 2021): Callbox generates leads for their clients by conducting outreach, qualifying potential buyers, and setting up appointments. They also support PPC and social media marketing efforts. [Read Full Review](https://clutch.co/go-to-review/callbox/57601) - B2B Appointment Setting Services for Finance Company (5.0/5, Feb 7, 2021): Callbox provides B2B appointment setting services for a finance firm. They reach out to prospects using email, outbound telemarketing, and more. Then, they set up appointments with the client's internal staff. [Read Full Review](https://clutch.co/go-to-review/callbox/60258) - Introductory Phone Calls for Insurance Resource Firm (5.0/5, Feb 8, 2021): To help an insurance resources firm connect with more prospective clients, Callbox reached out to fee-only financial advisors. They helped set introductory calls via phone, email, and LinkedIn marketing.  [Read Full Review](https://clutch.co/go-to-review/callbox/61040) - Outbound Campaign for Inheritance Funding Company (4.5/5, Feb 8, 2021): An inheritance funding company wanted to do an educational campaign across the country to inform their target audience regarding their services. They partnered with Callbox to provide the necessary services. [Read Full Review](https://clutch.co/go-to-review/callbox/61155) - Outbound Voice Services for Bank Security Company (4.0/5, Apr 18, 2019): Callbox provides outbound voice services for a bank security company. They are responsible for developing scripts, contacting existing and potential clients, and responding to customer challenges. [Read Full Review](https://clutch.co/go-to-review/callbox/91200) - Lead Gen & Appointment Setting for Financial Services Firm (4.5/5, Dec 17, 2024): Callbox provides demand generation services for a financial services firm. The team is responsible for finding databases, conducting lead generation campaigns, and setting appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/338035) ##### Business services Experience Callbox has received positive feedback in the Business services industry, highlighting their expertise in lead generation and appointment setting. Clients appreciate their responsive and adaptable team, which effectively tailors strategies to meet specific business needs. Notably, clients have reported successful outcomes, including increased qualified leads and high closing rates. Overall, Callbox is recognized for their strong customer service and deep understanding of clients' industries, making them a suitable choice for businesses seeking growth through effective lead generation. - 6 reviews for business services industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Recruitment Firm (5.0/5, Apr 7, 2022): Looking to attain more leads, a recruitment firm hired Callbox for their call center services. The team was in charge of setting appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/15370) - Lead Generation for Payroll Service Bureau (5.0/5, May 2, 2022): Callbox provides lead generation services to help a payroll service bureau grow and scale their business. [Read Full Review](https://clutch.co/go-to-review/callbox/17279) - Lead Generation for Cleaning Services Provider (4.5/5, Feb 12, 2021): Callbox was hired by a cleaning services provider for lead generation efforts. [Read Full Review](https://clutch.co/go-to-review/callbox/66754) - Telemarketing Services for Facilities Services Company (5.0/5, Feb 19, 2021): Callbox performs telemarketing services for a facilities services company. They support the client's campaign. Their goal is to nurture leads and secure appointments to help close deals. [Read Full Review](https://clutch.co/go-to-review/callbox/75083) - Call Marketing Services for Industrial Information Provider (5.0/5, Feb 24, 2021): Callbox was contracted by an industrial information provider for extended marketing support through call center services. The main objective was to boost awareness of the company's services amid the pandemic. [Read Full Review](https://clutch.co/go-to-review/callbox/78139) - Lead Generation for Venture Capital Firm (5.0/5, Dec 17, 2024): Callbox provides lead generation services for a venture capital firm. The team generates leads across three consumer healthcare and pharmaceutical markets. [Read Full Review](https://clutch.co/go-to-review/callbox/337969) ##### Consulting Experience Callbox demonstrates strong expertise in lead generation, particularly within the consulting industry, as evidenced by client feedback highlighting professional presentation and effective communication. Clients appreciate their tailored strategies, which yield significant results, such as quality meetings and leads. Overall sentiment reflects satisfaction with their responsiveness and commitment to understanding client needs, positioning Callbox as a viable partner for consulting firms aiming to enhance their sales and marketing initiatives. - 7 reviews for consulting industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Technology Company (4.5/5, Apr 7, 2022): Callbox provides lead generation services in the form of cold-calling and email marketing. They also schedule appointments and collaborate on scripts.  [Read Full Review](https://clutch.co/go-to-review/callbox/2606) - Lead Generation & Digital Marketing for Business Consultancy (4.0/5, Apr 20, 2022): A business consultancy was looking to extend their reach and garner appointments with prospective clients, so they engaged with Callbox for their lead generation and digital marketing services. [Read Full Review](https://clutch.co/go-to-review/callbox/2936) - Digital Marketing for Travel Agency (5.0/5, Apr 15, 2022): Callbox is expected to help a travel agency with their digital marketing campaign. They have also developed their comprehensive business development strategy. [Read Full Review](https://clutch.co/go-to-review/callbox/15998) - Marketing & Lead Gen Strategies for Business Consulting Firm (5.0/5, Feb 1, 2021): Callbox developed a lead generation strategy that the team executes. They collect lead information and then call prospects to spur leads. They manage Google Ads and LinkedIn accounts as well as a chatbot. [Read Full Review](https://clutch.co/go-to-review/callbox/52815) - Lead Generation Services for Decision Intelligence Firm (5.0/5, Aug 29, 2022): Callbox provides lead generation services for a decision intelligence firm. They've provided a curated list of prospects based on the client's ICP and then conducted outreach efforts across multiple channels. [Read Full Review](https://clutch.co/go-to-review/callbox/155978) - Lead Generation for Marketing Technology Consulting Firm (4.5/5, Oct 4, 2022): A marketing technology solutions company has collaborated with Callbox for lead generation. The team handles the company's inbound and outbound calls, email campaigns, and social media to increase leads.  [Read Full Review](https://clutch.co/go-to-review/callbox/161054) - Lead Generation for Consulting Firm (5.0/5, Oct 17, 2022): Callbox was hired by a consulting firm for their lead generation. The team conducted a six-week training, launched a campaign, and made various improvements to the company's sales strategy.  [Read Full Review](https://clutch.co/go-to-review/callbox/162732) ##### Advertising & marketing Experience Callbox has garnered positive feedback in the Advertising & marketing industry, highlighting their expertise in lead generation and appointment setting. Clients appreciate their ability to internalize specific business needs and create tailored marketing strategies, leading to improved sales pipelines and brand awareness. The company's strengths include effective communication, excellent project management, and a responsive team, which contribute to successful client engagements. Overall, Callbox is viewed as a reliable partner for businesses seeking impactful marketing solutions. - 6 reviews for advertising & marketing industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BI & Analytics for IT Consultancy Company (5.0/5, Apr 7, 2022): Callbox has partnered with an IT consultancy company in developing a social media analysis integrated with BI. They have gathered all information that compares online platforms and predictions. [Read Full Review](https://clutch.co/go-to-review/callbox/15363) - Appointment Scheduling Services for Advertising Agency (5.0/5, May 9, 2022): Callbox sets up appointments between an advertising agency's staff and potential customers. They've followed up a series of training meetings with customer outreach via social media, email, and phone calls.  [Read Full Review](https://clutch.co/go-to-review/callbox/18327) - Telemarketing & Lead Generation for Advertising Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/callbox/25453) - Outreach Optimization for Marketing & Tech Company (4.5/5, Feb 8, 2021): Callbox was hired by a marketing and technology company to help optimize their outreach program. The team serves as an extension for the client's business development process. [Read Full Review](https://clutch.co/go-to-review/callbox/61825) - Marketing & Digital Strategy for Economic Dev Marketing Co (5.0/5, Feb 23, 2021): Callbox serves as the digital marketing partner to a consultancy firm. They are working on a proactive marketing campaign, identifying target markets and developing content. [Read Full Review](https://clutch.co/go-to-review/callbox/77859) - Lead Generation for Economic Development Marketing Agency (5.0/5, Mar 4, 2021): Callbox provides voice services for a marketing agency. They handle appointment setting and lead generation efforts in efforts to reach qualified candidates and qualify them for sales and appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/86493) ##### Telecommunications Experience Callbox has demonstrated a varied impact within the Telecommunications sector, receiving mixed feedback from clients. While some highlighted strengths in lead generation and account-based marketing, others reported unsatisfactory results and communication issues. Clients appreciated Callbox's commitment to understanding their business needs and adapting strategies accordingly. However, challenges were noted, particularly regarding the quality and quantity of leads generated. Overall, potential Telecommunications clients should weigh Callbox's proven expertise against the reported inconsistencies. - 5 reviews for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Telecommunications Company (0.5/5, Apr 20, 2022): Callbox provided lead generation and appointment setting services for a telecommunications company. They implemented outreach campaigns over the phone and through LinkedIn and social media.  [Read Full Review](https://clutch.co/go-to-review/callbox/16332) - Social Media, & Email Marketing & Lead Gen for Telecoms Co (4.0/5, Feb 12, 2021): A telecommunications company engaged Callbox to augment lead generation initiatives. In addition to social media and email marketing campaigns, Callbox manages a chatbot and conducts calls to gather leads. [Read Full Review](https://clutch.co/go-to-review/callbox/67593) - Lead Generation Services for Communications Provider (5.0/5, Feb 15, 2021): A communications provider hired Callbox to provide ongoing lead generation services. The team works on phone, email, and social media campaigns. The project goal is to increase the client's qualified leads. [Read Full Review](https://clutch.co/go-to-review/callbox/69327) - Lead Generation for Digital Solutions Provider (4.0/5, Jul 20, 2021): Callbox was hired by a digital solutions provider to handle their lead generation efforts. The team is in charge of scheduling sales appointments with prospects. [Read Full Review](https://clutch.co/go-to-review/callbox/85483) - Lead Generation for Telecommunications Company (4.0/5, Sep 15, 2021): Callbox is tasked with implementing account-based marketing (ABM) campaigns for a telecommunications company. The main objective is to acquire more sales leads. [Read Full Review](https://clutch.co/go-to-review/callbox/133186) ##### Logistics & Supply Chain Experience Callbox demonstrates significant expertise in the Logistics & Supply Chain industry, as evidenced by client feedback emphasizing their effective lead generation and appointment-setting capabilities. Clients commend Callbox for their seamless communication, timely delivery, and ability to connect with the right decision-makers. The overall sentiment reflects satisfaction with their services, indicating that Callbox is well-equipped to support businesses in enhancing their sales processes within the Logistics & Supply Chain sector. - 2 reviews for logistics & supply chain industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Logistics Startup (5.0/5, Apr 14, 2022): Callbox augmented a lead generation manager for a logistics startup. They provided a presentation that would help the company grow. [Read Full Review](https://clutch.co/go-to-review/callbox/15912) - Call Center Services for International Logistics Firm (5.0/5, Apr 19, 2022): Callbox provides ongoing call center services for an international logistics company. They're in charge of handling outbound calls and setting appointments with prospects. [Read Full Review](https://clutch.co/go-to-review/callbox/16210) ##### Construction Experience Callbox has demonstrated strong expertise in serving the Construction industry, particularly through lead generation and appointment setting for firms like Rhino Carbon Fiber. Clients appreciate their organized, professional approach and effective communication, which fosters collaboration. Feedback highlights their ability to quickly adapt to specific needs, resulting in measurable success, such as scheduling multiple appointments. Overall, Callbox is viewed as a reliable partner capable of enhancing sales processes in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Structural Repair Solutions Company (5.0/5, Apr 1, 2022): Callbox provides call center services for a structural repair solutions company. They are responsible for generating leads and appointment settings for the client to increase sales. [Read Full Review](https://clutch.co/go-to-review/callbox/14841) ##### Government Experience Callbox has demonstrated significant expertise in the Government sector, particularly through its collaboration with the Workplace Safety and Health Council. Clients commend Callbox for its knowledgeable and courteous account managers, effective lead generation strategies, and comprehensive service. The positive feedback highlights Callbox's ability to facilitate outreach and engagement successfully. Overall, potential clients in the Government industry may find Callbox to be a fitting partner for their project needs. - 1 review for government industry - $10,000 – $49,000 avg. project cost - Lead Gen for Workplace Safety & Health Organization (4.5/5, Jul 7, 2021): As part of their efforts to promote their mission, a Workplace Safety and Health (WSH) organization has hired Callbox to gather an audience for one of their programs. The vendor focuses on gathering leads. [Read Full Review](https://clutch.co/go-to-review/callbox/74959) ##### Media Experience Callbox has demonstrated strong expertise in lead generation for the Media industry, particularly in video production and marketing. Clients commend their professionalism, responsiveness, and effective use of LinkedIn for outreach, leading to increased ROI and a solid prospect base. Ongoing collaboration has resulted in seamless workflows and positive client relationships. However, attention to accents in cold calling may enhance their service. Overall, Callbox is well-regarded for driving business growth within the Media sector. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation Campaign for Video Marketing Company (5.0/5, Feb 19, 2021): Callbox provided outbound lead generation services for a video marketing company, helping them reach out to potential clients. The goal was to improve the firm's ROI and develop relationships with clients. [Read Full Review](https://clutch.co/go-to-review/callbox/73923) ##### Arts, entertainment & music Experience Callbox demonstrates significant expertise in the Arts, entertainment, and music industry through effective appointment setting and client engagement strategies. Clients appreciate their proactive communication and adaptability, which facilitate successful interactions with potential buyers. The ability to close accounts even during challenging times, such as the Covid pandemic, underscores their impact and reliability. Overall, Callbox's strengths in fostering client relationships and generating leads position them as a strong candidate for businesses in the Arts, entertainment, and music sectors. - 1 review for arts, entertainment & music industry - Less than $10,000 avg. project cost - Advertising & Marketing for Janitorial & Housekeeping Comp (4.0/5, Feb 8, 2021): A janitorial, building maintenance, and housekeeping company hired Callbox to setup a person-to-person appointment to close more potential buyers. [Read Full Review](https://clutch.co/go-to-review/callbox/61188) ##### Other Industry Experience Callbox has demonstrated strong expertise in the Other Industry sector, providing efficient outbound services that significantly enhance client operations. One client noted their effectiveness in conducting outbound sales calls and addressing customer issues, leading to substantial time savings. The overall sentiment reflects reliability and efficiency, making Callbox a valuable partner for businesses seeking to improve their outbound sales capabilities. - 1 review for other industry industry - Less than $10,000 avg. project cost - Lead Generation for Administration Department (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/callbox/25548) ##### IT Services Experience Callbox has demonstrated strong expertise in lead generation, appointment setting, and webinar facilitation within the IT Services industry. Clients have praised their ability to deliver high-quality leads and improve conversion rates significantly. The team is noted for effective communication and adaptability, ensuring project objectives are met. While there are suggestions for refining lead qualification and enhancing reporting, overall client sentiment is highly positive, indicating that Callbox is a valuable partner for businesses seeking impactful IT services. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation & Webinar Mgmt for IT Services Co (5.0/5, May 30, 2023): Callbox provides lead generation services to an IT services company. The team generates leads, schedules appointments with key stakeholders and decision-makers, and organizes and manages webinars. [Read Full Review](https://clutch.co/go-to-review/callbox/205184) ##### Consumer Products Experience The reviews highlight the provider's strong organizational capabilities and effective outbound sales strategies in the Consumer Products industry. Clients appreciate the significant revenue improvements and cost savings achieved through their services, estimating savings of around $1,000 per month. Overall sentiment is highly positive, with no areas identified for improvement, indicating a solid alignment with client needs and an impactful presence in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Appointment Setting for Consumer Products Company (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/callbox/137491) #### 4.3 out of 5.0 rating for cost What Clients Have Said Client feedback on Callbox highlights a generally positive sentiment regarding cost and value for money. Many clients appreciated the alignment of pricing with their budgets, noting the good value received for the cost. For instance, one client from Parker Software mentioned that Callbox's pricing fit their budget while delivering high-quality leads, contributing to revenue growth. Overall, clients expressed satisfaction with the return on investment, often citing positive results such as increased lead generation and appointment setting. [Read All Reviews](https://clutch.co/profile/callbox?verified=true#reviews) - $10,000 to $49,000 (60 reviews) - Less than $10,000 (16 reviews) - $50,000 to $199,999 (15 reviews) - $200,000 to $999,999 (2 reviews) #### 5 reviews from clients near Los Angeles Review Rating from Clients - 5.0 out of 5.0 - Overall: 4.9 - Quality: 4.7 - Schedule: 4.7 - Cost: 4.1 - Willing to Refer: 4.8 Reviewers in California commend Callbox for their detailed approach, effective campaign management, and impressive results such as increased call metrics and client engagement. They appreciate the company's ability to understand complex markets and deliver tailored solutions. [Read Local Reviews](https://clutch.co/profile/callbox?verified=true#reviews) --- ### [Boldr.](https://clutch.co/profile/boldr) #### 4.8 out of 5 star rating (10 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - Santa Monica, CA #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 50% Customer Service Outsourcing - 5% Data Annotation Services - 15% Employer of Record (EOR) Services #### Company description Boldr. is a Customer Service BPO company that specializes in outsourced customer support and offers comprehensive solutions such as 24/7 multi-language support. They have been praised for their adaptability, responsiveness, and significant cost savings for clients. Notably, 90% of reviews highlight their positive impact on metrics like CSAT and cost efficiency, though some note room for improvement in hiring speed. [Visit Website](https://www.boldrimpact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support-los-angeles) #### 2 reviews mention Customer Service Outsourcing Customer Service Outsourcing for GPS Pet Tracker Provider 4.5/5 — Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. - 1 of 2 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/boldr/261525) #### Experience in 5 industries Boldr. has demonstrated expertise across various industries, including consumer products, retail, insurance, and manufacturing. Feedback indicates significant strengths in customer support, project management, and scalability. Clients appreciate their adaptability and cultural alignment, particularly in enhancing operational efficiency and customer satisfaction. Overall sentiment across industries is positive, with clients noting substantial cost savings and improved service delivery. Potential partners in retail and consumer services would likely benefit most from Boldr.'s tailored solutions. [Read All Reviews](https://clutch.co/profile/boldr?verified=true#reviews) ##### Other industries Experience Boldr. has demonstrated significant expertise in the Other industries sector, particularly in customer support for e-commerce and SaaS businesses. Clients commend their ability to efficiently scale support teams, resulting in substantial cost savings, such as $6 million annually for a notable client. Their strengths include strong project management, low attrition rates, and genuine partnership. However, clients note that the time to hire can be longer than competitors. Overall, Boldr. is viewed as a reliable partner for businesses seeking effective outsourcing solutions. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - BPO, EOR & Customer Service Outsourcing for Online Platform (5.0/5, Feb 11, 2025): Boldr. provides BPO and employer-of-record services for an online registry platform. The team provides 128 team members who support nine different departments and handle over 12 functions. [Read Full Review](https://clutch.co/go-to-review/boldr/351372) ##### Other Industry Experience Boldr. has received positive feedback in the Other Industry sector, particularly for their expertise in building effective support teams. Clients appreciate their commitment to aligning with company values and creating a productive work environment. Notable strengths include their proactive communication and ability to meet tight deadlines, as evidenced by rapid team hiring and onboarding. Overall, Boldr. is seen as a reliable partner capable of delivering tailored solutions that enhance operational efficiency. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Relationship Management Company (5.0/5, Dec 23, 2023): Boldr. hired talents with a technical background and customer support experience for a relationship management company. The team managed job postings and pre-qualified potential members. [Read Full Review](https://clutch.co/go-to-review/boldr/257796) ##### Retail Experience Boldr has received positive feedback from Retail industry clients, particularly in enhancing customer support and operational efficiency. Clients noted their expertise in staffing and training, leading to improved response times and high customer satisfaction ratings. The flexibility, cultural alignment, and community involvement of Boldr's team were highlighted as strengths. Overall, businesses in the Retail sector can consider Boldr a strong partner for elevating customer experience and operational success. - 2 reviews for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service for E-Commerce and Consumer Products Co. (5.0/5, Jul 19, 2022): Boldr. provides a number of customer service representatives to interact with the client's end customers. After screening clients for interviews, Boldr. also familiarizes them with HR information.  [Read Full Review](https://clutch.co/go-to-review/boldr/150659) - PEO Support for Baby Registry Platform (4.5/5, Aug 12, 2022): Boldr. is providing professional employer organization (PEO) services for a baby registry platform. They're in charge of onboarding team members and providing customer support, among other tasks. [Read Full Review](https://clutch.co/go-to-review/boldr/153888) ##### Manufacturing Experience Boldr. has demonstrated significant expertise in the Manufacturing sector, particularly in AI automation and data monitoring. Clients praise their adaptability and proactive communication, which have led to improved accuracy in complex tasks. Their commitment to understanding client needs and fostering a collaborative environment enhances operational efficiency. Overall, feedback highlights Boldr.'s strong work ethic and culture, making them a reliable partner for manufacturing projects requiring precision and continuous improvement. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Data Services Outsourcing for Machinery Mnfctrng Company (5.0/5, Aug 5, 2022): Boldr. provides data monitoring and intervention for their client's automated, robotics-based sorting process. They intervene and execute tasks with the robots remotely when necessary, enabling 24/7 support. [Read Full Review](https://clutch.co/go-to-review/boldr/152984) ##### Consumer Products Experience Boldr. has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing customer experience for home goods companies. Clients praise their adaptability and proactive approach in training customer service teams to manage diverse customer interactions effectively. The overall sentiment is positive, highlighting Boldr.'s commitment to partnership and continuous improvement. Clients recommend clear communication for optimal outcomes, suggesting that businesses seeking a responsive and evolving BPO partner may find Boldr. a suitable fit. - 1 review for consumer products industry - Unknown avg. project cost - Email, Call and Chat BPO Support for Home Goods Company (4.5/5, May 27, 2022): Boldr. provides a home goods firm with BPO services; the client runs training. The partnership has evolved into multiple offshore teams that handle customer interactions via phone calls, live chats, and emails. [Read Full Review](https://clutch.co/go-to-review/boldr/20751) ##### Consumer products & services Experience Boldr. has consistently demonstrated expertise in providing tailored customer support solutions for the Consumer products & services industry, as evidenced by their partnership with Tractive GmbH. Clients commend their exceptional project management, responsiveness, and adaptability, resulting in significant improvements in customer satisfaction metrics. Their proactive communication and innovative strategies align closely with client needs, making them a valuable partner for businesses seeking customized support services in this sector. Overall, the sentiment is highly positive, reflecting Boldr.'s impact on enhancing operational efficiency. - 1 review for consumer products & services industry - Unknown avg. project cost - Customer Service Outsourcing for GPS Pet Tracker Provider (4.5/5, Jan 15, 2024): Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. [Read Full Review](https://clutch.co/go-to-review/boldr/261525) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Boldr. for their cost-effectiveness and value for money, often noting significant savings. For example, one client reported an annual savings of $6 million due to their partnership. Another highlighted Boldr.'s pricing as fitting their budget while providing great value. Overall, the sentiment reflects that Boldr. delivers high-quality services at competitive prices, making them a preferred choice for businesses seeking effective outsourcing solutions. [Read All Reviews](https://clutch.co/profile/boldr?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - Austria (1 projects) - Canada (1 projects) - United States (6 projects) This provider is fluent in 3 languages: - English - Filipino - Spanish [View Reviews](https://clutch.co/profile/boldr?verified=true#reviews) --- ### [Sound Telecom](https://clutch.co/profile/sound-telecom) #### 4.2 out of 5 star rating (19 reviews) - 10 - 49 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Sound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management. [Visit Website](http://www.sound-tele.com/) #### Professional Clients consistently highlight Sound Telecom's professionalism, noting their quick response times and effective customer service. One client emphasized that partnering with Sound Telecom allowed them to enhance their service quality significantly, stating, 'They are very quick to respond, we are very happy with their services and recommend them to any company.' Overall, the sentiment regarding professionalism is highly positive, with clients appreciating the ability to focus on their core business activities while relying on Sound Telecom's expertise. - Answering Services for Education Service (5.0/5, Aug 12, 2017): The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is highlighted as their strength. [Read Full Review](https://clutch.co/go-to-review/sound-telecom/136836) #### Experience in 11 industries Sound Telecom has garnered positive feedback within various industries, particularly in business services, real estate, and telecommunications. Clients commend their quick response times, professionalism, and capability to manage high call volumes, enabling businesses to focus on core operations. The overall sentiment across these sectors highlights their expertise in call handling and customer support, making them a suitable partner for organizations seeking reliable outsourcing solutions. [Read All Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews) ##### Other industries Experience Sound Telecom has received positive feedback from clients in the Other industries sector, highlighting their professionalism and efficient call handling services. Clients appreciate the provider's ability to enhance customer service while allowing businesses to focus on core activities. The impact of their services has been noted in improved client interactions and operational efficiency. Overall, Sound Telecom is viewed as a reliable partner for businesses seeking to enhance their customer engagement capabilities. - 5 reviews for other industries industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Better Customer Service for Businesses (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117241) - Reliable Answering Service with No Downtime (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117604) - Best Scheduling Tool for Healthcare (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117846) - Sound Telecom is a Decent Option (3.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/118247) - Answering Services for Education Service (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/136836) ##### Arts, entertainment & music Experience Sound Telecom has demonstrated expertise in the Arts, entertainment & music industry through their adept communication solutions, enhancing client engagement and audience reach. Clients appreciate their responsive service and tailored strategies, which have led to significant improvements in customer satisfaction and operational efficiency. Overall, client feedback indicates that Sound Telecom is a reliable partner for businesses seeking effective communication support in the dynamic landscape of the Arts, entertainment & music sector. - 1 review for arts, entertainment & music industry - Less than $10,000 avg. project cost - Sound Telecom Allows More Flexibility Managing Calls (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117907) ##### Media Experience Sound Telecom has received positive feedback from clients in the Media industry, highlighting their expertise in managing communication solutions effectively. Clients appreciate their responsiveness and ability to tailor services to specific needs, resulting in improved operational efficiency. The company's strengths lie in their innovative approaches and strong customer support, making them a valuable partner for businesses looking to enhance their media communication strategies. - 1 review for media industry - Less than $10,000 avg. project cost - Great Tool to Increase Efficiency (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117838) ##### Hospitality & leisure Experience Sound Telecom has demonstrated strong expertise in the Hospitality & leisure industry, with clients praising their effective communication solutions that enhance customer engagement. Notable strengths include their responsiveness and ability to tailor services to specific project needs. Overall sentiment is positive, indicating that Sound Telecom's services have a significant impact on operational efficiency and guest satisfaction, making them a valuable partner for businesses seeking to improve their hospitality offerings. - 1 review for hospitality & leisure industry - Less than $10,000 avg. project cost - Answering Service for Hospitality Company (3.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117448) ##### Telecommunications Experience Sound Telecom has received positive feedback for its expertise in the Telecommunications industry, with clients highlighting their effective solutions and responsive customer service. Many reviews emphasize their ability to tailor services to specific client needs, enhancing operational efficiency. Overall, the sentiment reflects a strong confidence in Sound Telecom's capabilities, making them a favorable choice for businesses seeking reliable telecommunications support. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sound Telecom Integrates Well With Our System (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117147) ##### Financial services Experience Sound Telecom has demonstrated expertise in delivering tailored solutions for the Financial services industry, garnering positive client feedback for their responsiveness and commitment to quality. Clients appreciate their understanding of industry-specific challenges and their ability to provide effective communication strategies. Overall sentiment reflects a strong capability to enhance operational efficiency and customer engagement, making them a promising partner for businesses seeking to improve their service offerings in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Sound Telecom Provides Better Customer Service (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117109) ##### Manufacturing Experience Sound Telecom has garnered positive feedback within the Manufacturing industry, highlighting their expertise in providing tailored communication solutions. Clients appreciate their responsiveness and ability to enhance operational efficiency through innovative technology. The overall sentiment reflects a strong impact on manufacturing processes, indicating that Sound Telecom is a reliable partner for businesses seeking to optimize their communication strategies and improve productivity. - 2 reviews for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Decent Performance and Convenient Answering Service (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116821) - Sound Telecom Helpful Keeping Everyone Informed (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117016) ##### Business services Experience Sound Telecom demonstrates expertise in Business Process Outsourcing, particularly in providing reliable inbound call services. Clients appreciate their responsive communication and the ability to alleviate staffing burdens, especially during off-hours. While service quality is generally viewed positively, there are suggestions for enhancing customer service overall. The company’s impactful solutions lead to operational efficiency, making them a suitable choice for businesses in need of outsourced support. - 4 reviews for business services industry - Less than $10,000 avg. project cost - Inbound Support for Business Services Company (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/37104) - Reasonably Priced Answering Service (4.5/5, Jun 20, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116621) - Great for High Volume Calls and International Markets (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117308) - Answering Services for Business Service (2.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/146657) ##### IT Services Experience Sound Telecom has received positive feedback within the IT Services industry for their professionalism and ability to enhance customer service through efficient call handling. Clients appreciate the timely responses and the impact of their services on operational efficiency, noting that partnering with Sound Telecom allows them to focus on core business activities. Overall, the sentiment is favorable, with clients recommending their services, despite suggestions for cost improvements. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Answering Services for Education Service (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/136836) ##### Information technology Experience Sound Telecom has garnered positive feedback in the Information Technology industry, showcasing their expertise in providing reliable communication solutions. Clients commend their responsiveness, technical proficiency, and ability to deliver tailored services that enhance operational efficiency. The overall sentiment reflects satisfaction with their impact on project success, making Sound Telecom a suitable partner for businesses seeking to improve their IT communication strategies. - 2 reviews for information technology industry - Less than $10,000 avg. project cost - Customized Services and Representatives (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116762) - Straightforward and Uncomplicated Answering Service (3.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116815) ##### Healthcare Experience Sound Telecom has received positive feedback from clients in the Healthcare industry, highlighting their expertise in delivering reliable communication solutions tailored to healthcare needs. Clients appreciate their responsiveness and ability to integrate seamlessly into existing systems, resulting in improved patient engagement and operational efficiency. Overall sentiment indicates that Sound Telecom is a strong contender for businesses seeking effective communication support in the Healthcare sector. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Best Scheduling Tool for Healthcare (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117846) ##### Real estate Experience Sound Telecom has received positive feedback from clients in the real estate industry, highlighting their expertise in providing tailored communication solutions. Clients commend their responsiveness and ability to enhance client engagement. The company’s strengths lie in delivering reliable and efficient services that streamline processes and improve customer interaction. Overall, the sentiment indicates that Sound Telecom is well-equipped to meet the unique needs of real estate businesses, making them a strong candidate for potential partnerships. - 1 review for real estate industry - Less than $10,000 avg. project cost - Sound Telecom is Great for After Hours (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/118213) ##### Consumer Products Experience Sound Telecom has received positive feedback within the Consumer Products industry, highlighting their expertise in providing tailored communication solutions. Clients appreciate their responsive support and ability to effectively manage customer interactions, which enhances overall consumer satisfaction. The company’s strengths lie in their innovative technology and personalized service, making them a strong candidate for businesses seeking to improve customer engagement and streamline operations in the Consumer Products sector. - 1 review for consumer products industry - Less than $10,000 avg. project cost - Sound Telecom is a Decent Option (3.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/118247) #### 0.6 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Sound Telecom as providing good value for money, with feedback highlighting their effective service delivery. One client noted a flat rate of $500 per week, emphasizing satisfaction with the quality despite limited performance metrics. Another mentioned a monthly contract with a set number of calls, expressing contentment with their investment. While some clients suggested potential improvements in cost-effectiveness, overall sentiment reflects a positive assessment of the company's pricing relative to the services rendered. [Read All Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews) - Less than $10,000 (12 reviews) - $10,000 to $49,000 (6 reviews) #### 30% of employees work in Los Angeles office Los Angeles, CA 2202 S Figueroa St 2 - 5 employees [See All Locations (3)](https://clutch.co/profile/sound-telecom#location) --- ### [SkyTech Solutions](https://clutch.co/profile/skytech-solutions) #### 4.9 out of 5 star rating (17 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 45% Customer Service Outsourcing - 10% Graphic Design - 10% Sales Outsourcing - 10% Web Development #### Company description SkyTech Solutions is a versatile Customer Service BPO company offering comprehensive outsourcing services, including customer support, telesales, and digital marketing. With an impressive 80% increase in customer satisfaction and notable reductions in order processing errors, their adaptable and proactive approach consistently meets evolving client needs. Some reviewers suggest improvements in reporting and communication. [Visit Website](https://www.skytechbpo.com/) #### Knowledgeable Clients consistently highlight SkyTech Solutions' extensive industry knowledge and adaptive methodologies as key strengths. One client noted their 'in-depth industry knowledge' and the seamless integration of their solutions into existing operations. The proactive communication and expertise displayed during project execution received positive feedback, emphasizing their ability to deliver timely results. Overall, the sentiment regarding their knowledgeable approach is highly favorable, with clients appreciating the value added through their expertise. - Cloud Consulting for Software Company (5.0/5, Oct 3, 2023): SkyTech Solutions' in-depth industry knowledge and their adaptive approach were truly remarkable. They seamlessly blend with our operations, making the entire integration feel intrinsic. [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/237843) #### Experience in 6 industries SkyTech Solutions has demonstrated expertise across several industries, including Telecommunications, Manufacturing, Financial Services, and Advertising & Marketing. Feedback highlights their strengths in order processing, inventory management, and customer support, with notable results such as reduced errors and increased customer satisfaction. Overall sentiment is positive, particularly in Telecommunications and Manufacturing, where clients commend their proactive communication and tailored solutions, indicating strong suitability for complex operational needs. [Read All Reviews](https://clutch.co/profile/skytech-solutions?verified=true#reviews) ##### Business services Experience SkyTech Solutions has received positive feedback from clients in the Business services industry, highlighting their expertise in customer support, telesales, and digital marketing. Clients noted a significant 40% increase in sales, attributed to their effective project management and adaptable approach. Their all-in-one service model enhances operational efficiency, showcasing their commitment to client needs. Overall, the sentiment is favorable, though suggestions for improvement include enhanced reporting and cost transparency. - 1 review for business services industry - $50,000 – $199,999 avg. project cost - Digital Mktg, Customer Service & Sales for Duct Cleaning Co (4.5/5, Oct 18, 2023): SkyTech Solutions provides omnichannel customer support outsourcing for an air duct cleaning company. The team implements telesales and digital marketing strategies through PPC, email, and social media. [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/241964) ##### Telecommunications Experience SkyTech Solutions has demonstrated exceptional expertise in the Telecommunications industry, effectively addressing complex order processing challenges for clients. Their deployment of a tailored order management system resulted in a remarkable 95% reduction in processing errors, significantly enhancing customer satisfaction. Clients commend their proactive communication and ability to deliver customized solutions, highlighting their alignment with business values. Overall, SkyTech Solutions is well-equipped to support Telecommunications companies seeking reliable and effective partnerships. - 1 review for telecommunications industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Custom Software Dev for Telecom Company (5.0/5, Oct 9, 2023): SkyTech Solutions provided custom software development services for a telecom company. They implemented a robust order management system with integrated tools for automated order verification and processing. [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/239371) ##### Software Experience SkyTech Solutions demonstrates strong expertise in software development, particularly in inventory management systems. Clients appreciate their proactive communication, adaptive approach, and the integration of advanced technologies like RFID for real-time tracking. Positive feedback highlights a 25% reduction in stockouts and significant improvements in efficiency and accuracy. Their alignment with client values and budget considerations further solidifies their reputation as a reliable partner in the software industry, making them an attractive option for businesses seeking innovative solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Cloud Consulting for Software Company (5.0/5, Oct 3, 2023): SkyTech Solutions has automated processes and implemented an inventory management system for a software company. The system leverages RFID technology and warehousing software to ensure real-time stock tracking. [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/237843) ##### Manufacturing Experience SkyTech Solutions has demonstrated considerable expertise in the Manufacturing industry, particularly in enhancing order processing and inventory management. A review from the Chief Marketing & Innovation Officer at Diageo highlights a 40% increase in order processing efficiency and significantly reduced inventory errors. The company's proactive project management and commitment to accuracy are noted as key strengths, making them a suitable partner for manufacturing firms seeking to streamline operations. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Order Processing & Inventory Management for Drinks Company (5.0/5, Sep 26, 2023): SkyTech Solutions provided order processing and inventory management for a premium drinks company. The team also streamlined order tracking and records for smoother operations. [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/235740) ##### Transportation Experience SkyTech Solutions has demonstrated significant expertise in the Transportation industry, particularly in streamlining booking and invoicing processes for major clients like Avis Budget Group. Their solutions resulted in an 80% reduction in booking errors and increased customer satisfaction. Clients commend their adaptability, responsiveness, and strong customer focus, positioning SkyTech as a reliable partner for businesses seeking efficiency and accuracy in transportation services. - 1 review for transportation industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Transportation Solutions Provider (5.0/5, Sep 26, 2023): SkyTech Solutions manages bookings, invoicing, and support for a transportation solutions provider. They streamlined the booking processes and ensured accurate invoicing. [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/235722) ##### Consumer Products Experience SkyTech Solutions has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in customer support and order management for brands selling on platforms like Amazon. Clients commend the team's professionalism, effective communication, and ability to handle high volumes of inquiries, resulting in improved response and resolution times. Their proactive approach in developing processes and attention to detail has significantly enhanced customer service operations, making them a strong candidate for businesses seeking reliable support in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Team for Clothing Brand (5.0/5, Jul 9, 2021): To handle a high volume of inquiries, a clothing brand hired SkyTech Solutions to provide customer support services. The team handles customer requests through the client's website and Amazon seller account.  [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/77731) ##### Financial services Experience SkyTech Solutions has demonstrated strong expertise in BPO services for the Financial services industry, particularly in lead generation and transfer. A long-term client, Merchants Banking, commended their effective communication and consistent results, emphasizing the trust built over years of collaboration. While there is room for improvement in lead generation, the overall sentiment reflects satisfaction with SkyTech's reliable performance and professional relationship, making them a suitable partner for businesses seeking impactful financial solutions. - 1 review for financial services industry - $200,000 – $999,999 avg. project cost - BPO & Call Center Services for Financial Services Co (4.0/5, May 24, 2021): SkyTech Solutions Ltd provides BPO and call center services for a financial services company. The representatives are given data lists and do video calls to acquire B2B leads. They also handle warm transfers. [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/34277) ##### Advertising & marketing Experience SkyTech Solutions has received positive feedback in the Advertising & Marketing industry, praised for their professionalism, timely delivery, and high-quality output. Clients highlighted their expertise in photo editing and B2B marketing, citing strong communication and effective collaboration throughout projects. The company's commitment to meeting deadlines and providing valuable support has consistently resulted in successful outcomes, making them a reliable choice for businesses seeking efficient and impactful marketing solutions. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Design Services for Digital Marketing Agency (5.0/5, May 18, 2021): SkyTech Solutions Ltd serves as an outsourced design team for a digital marketing agency. They provide image editing support on a daily basis.  [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/28066) - B2B Mktg Svcs for Lead Generation Company (5.0/5, May 8, 2021): SkyTech Solutions performed B2B marketing services for a lead generation company. Their primary goal was to generate qualified sales leads in order to help the company convert leads to paying customers.  [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/144300) - BPO Services for Marketing Solutions Provider (5.0/5, May 8, 2021): SkyTech Solutions offers turnkey BPO services for a marketing solutions provider. The team is tasked with providing professional inbound customer support services to support the client's campaign. [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/144325) ##### Design Experience SkyTech Solutions has received positive feedback from clients in the Design industry, particularly for their graphic design and image editing services. Clients praise their reliability, attention to detail, and ability to meet deadlines without compromising quality. One client noted a significant improvement in workflow and consistently high-quality outcomes over the years. Overall, SkyTech Solutions demonstrates strong expertise and a commitment to client satisfaction, making them a compelling choice for businesses seeking design services. - 1 review for design industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Graphic Design & Photo Editing for Photography Business (5.0/5, May 14, 2021): SkyTech Solutions Ltd provides graphic design and editing services for a photography firm. The team's work involves editing images, removing backgrounds from photos, and doing other design tasks for the client.  [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/25762) #### 4.8 out of 5.0 rating for cost What Clients Have Said SkyTech Solutions is frequently praised for its cost-effectiveness and value for money. Clients noted that their pricing fit within budgets, with one stating it provided 'good value for cost.' Another highlighted that after engaging with SkyTech, their sales increased by 40%, indicating strong ROI. Overall, feedback reflects satisfaction with the quality of service relative to costs, although some clients suggested improvements in reporting and transparency. [Read All Reviews](https://clutch.co/profile/skytech-solutions?verified=true#reviews) - $10,000 to $49,000 (4 reviews) - Less than $10,000 (2 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 countries - Italy (1 projects) - Saudi Arabia (1 projects) - United States (7 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/skytech-solutions?verified=true#reviews) --- ### [Hire Live Support Inc](https://clutch.co/profile/hire-live-support) #### 5 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Cerritos, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 15% Social Media Marketing - 15% Web Development #### Company description Hire Live Support Inc is a Customer Support Outsourcing company that excels in providing 24/7 customer and technical support services, including Call Center Solutions and Customer Service BPO. With a 100% positive feedback rate, clients commend their ability to significantly improve response times and maintain customer satisfaction scores above 90%, highlighting their professionalism, project management, and adaptability as key strengths. [Visit Website](https://www.hirelivesupport.com/) #### Proactive Clients consistently highlight Hire Live Support Inc's proactive approach, particularly in adapting to changing business needs and maintaining effective communication. One client noted their 'exceptional' project management and ability to deliver on time while quickly scaling resources. The flexibility and responsiveness demonstrated by the team have been pivotal in supporting clients' operations, reinforcing their role as a strategic partner. Overall, the sentiment reflects strong satisfaction with their proactive engagement and support. - Sales & Customer Support Resources for Telecoms Business (5.0/5, Jul 9, 2026): Hire Live Support Inc's project management has been exceptional throughout our 10+ year partnership. They consistently deliver on time, communicate proactively, and adapt quickly to changing business requirements. What impressed us most was Hire Live Support Inc's ability to truly operate as an extension of our business rather than an external vendor. [Read Full Review](https://clutch.co/go-to-review/hire-live-support/471061) #### Reviewed 4 times in the past 6 months In the last six months, clients have praised Hire Live Support Inc for their exceptional project management, responsiveness, and ability to act as an extension of their teams. Notably, GETUS Communications highlighted a consistent average response time of under 60 seconds and customer satisfaction above 90%. DMC Fintec and a financial services company noted improvements in efficiency and customer satisfaction scores reaching 96%. Overall, feedback reflects a strong sentiment of reliability and professionalism, with no significant areas for improvement identified. - 4 of 4 reviews are 5 stars - 2 new reviews for Customer Service Outsourcing services - Less than $10,000 avg. project cost [Read 4 Recent Reviews](https://clutch.co/profile/hire-live-support?sort_by=date_desc&verified=true#reviews) #### Experience in 4 industries Hire Live Support Inc has demonstrated expertise across various industries, notably telecommunications, fitness, business services, and financial services. Clients in telecommunications praise their 24/7 support and adaptability, resulting in high customer satisfaction. In the fitness industry, they effectively reduced administrative burdens, enhancing customer coordination. Business services clients value their cost-effectiveness and efficiency in managing repetitive tasks. Financial services partners commend their scalability and professionalism in customer support operations. Overall, the sentiment is overwhelmingly positive, suggesting strong alignment with companies seeking operational support in these sectors. [Read All Reviews](https://clutch.co/profile/hire-live-support?verified=true#reviews) ##### Financial services Experience Hire Live Support Inc has received positive feedback from a client in the financial services industry, highlighting their expertise in managing customer support operations. The client praised their ability to improve response times, enhance customer satisfaction, and maintain high service standards. With measurable outcomes, including a reduction in average response time and a customer satisfaction score of 96%, Hire Live Support Inc demonstrated a strong impact and reliability, making them a valuable partner for businesses in the financial sector. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for FinTech Company (5.0/5, Jul 8, 2026): Hire Live Support Inc has managed end-to-end customer support via email, live chat, and phone for a fintech company. They've handled customer inquiries, refunds, escalations, and support operations. [Read Full Review](https://clutch.co/go-to-review/hire-live-support/470752) ##### Telecommunications Experience Hire Live Support Inc has demonstrated exceptional expertise in the Telecommunications industry, providing GETUS Communications with tailored 24/7 customer support and sales assistance. Clients praise their ability to act as an extension of the team, ensuring high customer satisfaction and quick response times. Their flexible resource scaling and proactive project management have significantly contributed to operational success, making them a strong partner for businesses seeking reliable support in telecommunications. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Sales & Customer Support Resources for Telecoms Business (5.0/5, Jul 9, 2026): Hire Live Support Inc has provided dedicated sales and customer support resources for a telecommunications business. The team has handled 24/7 support, technical support, and administrative tasks. [Read Full Review](https://clutch.co/go-to-review/hire-live-support/471061) ##### Business services Experience Clients in the Business Services industry commend Hire Live Support Inc for their expertise in managing back-office tasks, enhancing efficiency, and improving customer satisfaction. Their ability to handle scheduling and support roles effectively has been highlighted as a key strength, demonstrating a positive impact on operational performance. Overall, clients appreciate their cost-effectiveness and timely project delivery, indicating that they can be a valuable partner for businesses seeking reliable support solutions. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Outsourcing for Credit Card Processing Company (5.0/5, May 6, 2026): Hire Live Support Inc provides back-office outsourcing for a credit card processing company. The team offers an executive assistant to handle tasks such as scheduling, onboarding, and customer support. [Read Full Review](https://clutch.co/go-to-review/hire-live-support/455137) ##### Fitness Experience Reviews indicate that Hire Live Support Inc excels in providing administrative support tailored to the Fitness industry, demonstrating expertise in CRM management and class coordination. Clients noted significant time savings and improved customer satisfaction due to their efficient handling of administrative tasks. The company's professionalism and alignment with client values have led to ongoing partnerships, suggesting a strong fit for fitness businesses seeking reliable operational assistance. - 1 review for fitness industry - 1 review is 5 stars - Less than $10,000 avg. project cost - CRM & Email Marketing Support for Fitness Studio (5.0/5, Jun 4, 2026): Hire Live Support Inc provides ongoing CRM management and email marketing support for a fitness studio. The team manages customer data, sends emails, schedules classes, and coordinates with instructors. [Read Full Review](https://clutch.co/go-to-review/hire-live-support/462157) #### Completed projects in 2 countries - Canada (2 projects) - United States (2 projects) [View Reviews](https://clutch.co/profile/hire-live-support?verified=true#reviews) --- ### [Helplama](https://clutch.co/profile/helplama) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Walnut, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 75% Customer Service Outsourcing #### Company description Helplama specializes in Customer Support Outsourcing, providing a team of trained agents handling customer inquiries across various channels such as emails, live chat, phone, and social media. Reviews highlight their exceptional organizational skills, rapid response times, and consistent quality, leading to significant improvements in customer satisfaction metrics for clients. Their ability to retain skilled agents ensures continuity and expertise in managing customer care operations. [Visit Website](https://helplama.com) #### Great team Clients consistently commend Helplama for their exceptional team dynamics and organization. A CEO from Thrasio highlighted the remarkable retention of customer support agents, noting that their team has remained consistent over four years, demonstrating deep operational knowledge. The client also praised Helplama’s structured approach, effective communication, and real-time responsiveness, leading to significant improvements in customer satisfaction metrics. Overall, the sentiment reflects a strong appreciation for Helplama's dedicated and efficient team. #### 1 review mentions Customer Service Outsourcing Customer Support BPO for Digital Consumer Products Co 5.0/5 — A digital consumer products company for customer service BPO. They source the client with customer support agents and train them to handle emails, live chat, phone, and social media inquiries. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helplama/216682) #### Experience in 1 industry Helplama has demonstrated strong expertise in the eCommerce sector, particularly in customer support for digital consumer products. They received positive feedback for their quick response times and effective resolution of customer inquiries, leading to significant improvements in customer satisfaction scores. Their organized processes and dedicated account management were also noted as strengths. Overall, their impact in the eCommerce industry indicates a solid fit for businesses seeking enhanced customer support solutions. [Read All Reviews](https://clutch.co/profile/helplama?verified=true#reviews) ##### eCommerce Experience Helplama has demonstrated significant expertise in the eCommerce sector, particularly in enhancing customer support for businesses like Thrasio. Clients have highlighted their quick response rates, organized project management, and effective training of support agents, leading to improved customer satisfaction scores. Their proactive communication and dedicated account management contribute to a seamless partnership. Overall, Helplama's strengths in customer service and operational consistency make them a strong candidate for eCommerce companies seeking reliable support solutions. - 1 review for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support BPO for Digital Consumer Products Co (5.0/5, Jul 14, 2023): A digital consumer products company for customer service BPO. They source the client with customer support agents and train them to handle emails, live chat, phone, and social media inquiries. [Read Full Review](https://clutch.co/go-to-review/helplama/216682) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed high satisfaction with Helplama's value for money, noting efficient service and effective project management. One CEO highlighted the significant improvement in response times and customer satisfaction rates after engaging Helplama, emphasizing their organized approach and dedicated account management. The long-term retention of agents was particularly praised, indicating a strong investment in quality. Overall, clients feel that Helplama delivers excellent service relative to its pricing, with no reported areas for improvement. [Read All Reviews](https://clutch.co/profile/helplama?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [Omnie Integrated Services Inc.](https://clutch.co/profile/omnie-integrated-services) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Manhattan Beach, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 75% Customer Service Outsourcing #### Company description Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency. [Visit Website](http://www.omniecsr.com) #### Transparent Clients have praised Omnie Integrated Services Inc. for their transparency and partnership approach, emphasizing their commitment to clear communication and control over projects. One client noted, "They work with you as if they are a partner or an extension of the company," highlighting the ease of access to detailed reporting and responsiveness. The overall sentiment reflects satisfaction with their transparent operations, contributing to improved service levels and cost efficiencies. #### Experience in 1 industry Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs. [Read All Reviews](https://clutch.co/profile/omnie-integrated-services?verified=true#reviews) ##### Manufacturing Experience Omnie Integrated Services Inc. has received positive feedback from clients in the Manufacturing industry for their comprehensive customer service solutions. Clients commend their expertise in managing multi-channel support, which led to significant cost reductions and improved service levels. The company's ability to provide 24/7 support in multiple languages and their commitment to client satisfaction demonstrate their strengths as a reliable partner. Overall, clients view Omnie as an effective extension of their team, ensuring transparency and control in operations. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Consumer Electronics Mfg Co (5.0/5, Aug 10, 2022): Omnie Integrated Services Inc provides outsourcing services for a consumer electronics manufacturing company. They provide 24/7 customer service support via phone, email, and social media in multiple languages. [Read Full Review](https://clutch.co/go-to-review/omnie-integrated-services/153549) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided. [Read All Reviews](https://clutch.co/profile/omnie-integrated-services?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [CX Collective](https://clutch.co/profile/cx-collective) #### 5 out of 5 star rating (13 reviews) - $5,000+ minimum project size - $150 - $199 average hourly rate - 2 - 9 employees - Inglewood, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 30% CRM Consulting and SI - 20% Customer Service Outsourcing - 10% Financial Consulting - 20% Business Consulting #### Company description CX Collective is a Customer Service BPO firm specializing in CX strategy, design, and implementation. Their reviews highlight exceptional performance in delivering timely and responsive customer support services, with 100% of feedback emphasizing effective communication and strategic execution. Clients praise their ability to align with company values and their comprehensive CX solutions. [Visit Website](http://www.cxcollective.com) #### Reviewed 1 time in the past 6 months Recent feedback for CX Collective highlights their effective implementation of Zendesk for BidZoo, showcasing their expertise in customer support solutions. Clients praised their proactive communication, responsiveness, and knowledge, which significantly enhanced operational efficiency. Notably, they provided clear documentation and automation features that reduced manual tasks. Overall sentiment remains highly positive, with clients expressing satisfaction and intent to engage further in future projects. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/cx-collective?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Customer Service Outsourcing CX Strategy Development for Pet Supplement Manufacturer 5.0/5 — A pet supplement manufacturer hired CX Collective for CX strategy development. They handled support desk configuration, workflow design, cx training materials, and Workforce management plan, among other tasks. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/cx-collective/214928) #### Experience in 2 industries CX Collective has demonstrated expertise across diverse industries, including consumer products, healthcare, e-commerce, and nonprofit sectors. Clients consistently highlight their strengths in CX strategy development, Zendesk implementation, and process optimization. Overall sentiment is highly positive, with feedback reflecting their professionalism, responsiveness, and ability to enhance operational efficiency. Organizations in need of customer experience enhancements, particularly those in healthcare, retail, and e-commerce, would find CX Collective to be a strong fit for their projects. [Read All Reviews](https://clutch.co/profile/cx-collective?verified=true#reviews) ##### Retail Experience CX Collective demonstrates strong expertise in enhancing customer experience within the Retail industry, as evidenced by their successful partnerships with clients like MelangeFit and BidZoo. Clients commend their proactive approach, effective training, and ability to integrate customer service solutions seamlessly. The positive sentiment reflects their capability to resolve issues promptly and optimize support systems, making them a compelling choice for businesses seeking to elevate their customer service and drive organic growth. - 2 reviews for retail industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Service Center for Retail Company (5.0/5, Jun 18, 2019): The Workforce Pro acted as a customer service center. Services included administering surveys, producing a knowledge base, and performing a website integration to allow for a Q&A feature. [Read Full Review](https://clutch.co/go-to-review/cx-collective/119445) - CRM Consulting & SI for Online Auction Platform (5.0/5, Jan 20, 2026): CX Collective helped an online auction platform set up Zendesk and hire a customer service lead. The team created FAQs, built a help center, and wrote playbooks and guides for support agents. [Read Full Review](https://clutch.co/go-to-review/cx-collective/430916) ##### Nonprofit Experience CX Collective demonstrates strong expertise in enhancing nonprofit help desk operations, as evidenced by client feedback highlighting their thorough assessments and actionable roadmaps. Clients commend the company for its exceptional communication skills and ongoing support, ensuring project goals are met efficiently. Their customized approach, particularly in multilingual support and workflow optimization, positions CX Collective as a valuable partner for nonprofits seeking to improve member engagement and service delivery. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Business Consulting for Religious Organization (5.0/5, Jan 29, 2021): A religious organization hired The Workforce Pro for business consulting services. The team is tasked to shed their knowledge on help desk operations in order to boost the organization's membership rate. [Read Full Review](https://clutch.co/go-to-review/cx-collective/51128) ##### Beauty & Cosmetics Experience CX Collective has received positive feedback from clients in the Beauty & Cosmetics industry, highlighting their expertise in customer service optimization and training. Clients appreciate their personalized approach and the ability to implement scalable solutions tailored for smaller e-commerce businesses. The company has demonstrated a significant impact by improving response times, enhancing customer experience, and streamlining operations, making them a strong candidate for businesses seeking support in this sector. - 2 reviews for beauty & cosmetics industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Growth Consulting for B2C E-Commerce Cosmetics Company (5.0/5, Sep 6, 2019): The Workforce Pro acted as a growth consultant for a cosmetics company. They helped get response times on track, clarified onboarding procedures, and established a scalable foundation to grow upon. [Read Full Review](https://clutch.co/go-to-review/cx-collective/39667) - Business Training for Beauty Products Store (5.0/5, Jan 22, 2021): The Workforce Pro acts as a consultant and trainer for a beauty products store. The client needs direction, guidance, and best practices. The team provides set up and training, [Read Full Review](https://clutch.co/go-to-review/cx-collective/43012) ##### Software Experience CX Collective demonstrates strong expertise in optimizing software solutions, particularly in enhancing customer support systems like Zendesk. Clients commend their thorough approach, responsiveness, and ability to automate and maximize functionality, leading to increased efficiency and improved user experience. The positive sentiment from clients indicates that CX Collective is a reliable partner capable of delivering impactful results within the Software industry. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Zendesk Automation & More for Strategic Management Platform (5.0/5, Jun 25, 2019): The Workforce Pro worked on redesigning and maximizing Zendesk for the company, automating several features for pushing out tickets more efficiently and more. [Read Full Review](https://clutch.co/go-to-review/cx-collective/123288) ##### Consumer Products Experience CX Collective demonstrates significant expertise in the Consumer Products industry, particularly in optimizing customer experience (CX) workflows. Clients commend their professionalism and knowledge, citing successful projects that enabled businesses to manage increased customer interactions efficiently, such as handling a 50% rise in ticket volume without expanding teams. Their tailored approach, including training and support, positions them as a strong partner for companies seeking to enhance their CX capabilities. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - UI/UX & Web Design for Natural Beauty Retailer (5.0/5, Dec 5, 2020): The Workforce Pro was hired by a natural beauty retailer to repair bugs and optimize their CX flows. The team's goal was to help the company handle their massive volume of tickets. [Read Full Review](https://clutch.co/go-to-review/cx-collective/131214) ##### Healthcare Experience The Workforce Pro has garnered positive feedback from a healthcare client in Pasadena, CA, highlighting their expertise in patient service management. The client's need for improved patient interaction was effectively met, resulting in commendations from patients about service quality. The organization's professionalism and extensive industry knowledge were particularly noted, solidifying their reputation as a reliable partner in enhancing patient care. This strong sentiment indicates that The Workforce Pro is well-suited for healthcare providers seeking to elevate their service delivery. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Medical Call Center Services for Medical Practice Firm (5.0/5, Nov 18, 2020): The Workforce Pro provided medical call center services for a medical practice firm. The team ensured that all customer's questions, concerns, and scheduling needs were attended to.  [Read Full Review](https://clutch.co/go-to-review/cx-collective/118349) #### Completed projects in 2 countries - Canada (1 projects) - United States (12 projects) [View Reviews](https://clutch.co/profile/cx-collective?verified=true#reviews) --- ### [GlobalityNet Outsourcing and Consulting](https://clutch.co/profile/globalitynet-outsourcing-consulting) #### 5 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Pasadena, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Customer Service Outsourcing - 25% Finance & Accounting Outsourcing (FAO) - 25% Logistics & Supply Chain Consulting #### Company description GlobalityNet Outsourcing and Consulting offers comprehensive Customer Care Outsourcing services, including back office support and call center functions. Clients appreciate their professional approach, strong attention to detail, and effective communication. The company is recognized for aligning well with client values and providing good value for cost, leading to improved processing times and increased deal closures. [Visit Website](http://www.globalitynet.com/) #### Communicative Clients consistently praise GlobalityNet Outsourcing and Consulting for their exceptional communication skills. One client highlighted their effectiveness in conveying findings through easy-to-follow presentations, which facilitated a highly effective workflow. Another client commended their responsiveness and willingness to assist, noting the impressive communication and service quality provided throughout the engagement. Overall, the sentiment regarding GlobalityNet's communicative approach is overwhelmingly positive, reinforcing their reputation as a collaborative partner. - Supply Chain Optimization for Consumer Goods Company (5.0/5, Nov 13, 2020): Globality was very effective in communicating their findings to all our team members. Globality did this through very easy to follow presentations. [Read Full Review](https://clutch.co/go-to-review/globalitynet-outsourcing-consulting/113524) - Digital Marketing & Operational Support for Fitness Company (5.0/5, Jan 27, 2026): GlobalityNet Outsourcing and Consulting delivers on time. We communicate via email and messaging apps. GlobalityNet Outsourcing and Consulting’s communication, responsiveness, willingness to help, good attitudes, ability to produce good work, great service, and capable employees are impressive. [Read Full Review](https://clutch.co/go-to-review/globalitynet-outsourcing-consulting/432121) #### Experience in 2 industries GlobalityNet Outsourcing and Consulting has demonstrated expertise across various industries, including logistics, consumer goods, and fitness. Clients in logistics praised their strategic planning and supply chain knowledge, while the consumer goods sector highlighted efficiency improvements and effective communication. The fitness industry valued their marketing and operational support, resulting in significant engagement growth. Overall, feedback indicates strong performance, excellent communication, and impactful results, making them a suitable partner for clients in logistics, consumer goods, and wellness sectors. [Read All Reviews](https://clutch.co/profile/globalitynet-outsourcing-consulting?verified=true#reviews) ##### Logistics & Supply Chain Experience GlobalityNet Outsourcing and Consulting has demonstrated strong expertise in the Logistics & Supply Chain industry, particularly in warehouse management system (WMS) implementation. Clients commend their strategic planning and effective project management, which led to successful outcomes within tight timelines. One VP noted the impressive knowledge of their consultant, Gino, which significantly aided in achieving project goals. Overall, the company is well-regarded for its impactful contributions and client-focused approach, making it a solid choice for businesses in this sector. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Custom Software Dev for Logistics Company (5.0/5, Nov 6, 2024): GlobalityNet Outsourcing and Consulting helped a logistics company implement a WMS system. The team was responsible for planning and executing the implementation. [Read Full Review](https://clutch.co/go-to-review/globalitynet-outsourcing-consulting/328948) ##### Fitness Experience GlobalityNet Outsourcing and Consulting has demonstrated substantial expertise in supporting fitness businesses, particularly in marketing, operations, and bookkeeping. A client from Sorrel Studio noted a remarkable 100% increase in social media followers and website engagement within two months, highlighting their effective project management and communication skills. The positive sentiment reflects their strong cultural alignment, responsiveness, and the quality of work, suggesting they are a valuable partner for fitness industry clients seeking comprehensive support. - 1 review for fitness industry - 1 review is 5 stars - Unknown avg. project cost - Digital Marketing & Operational Support for Fitness Company (5.0/5, Jan 27, 2026): GlobalityNet Outsourcing and Consulting provides marketing and operational support for a fitness company. The work includes website development, SEO, social media management, vendor management, and bookkeeping. [Read Full Review](https://clutch.co/go-to-review/globalitynet-outsourcing-consulting/432121) ##### Consumer Products Experience GlobalityNet has demonstrated significant expertise in the Consumer Products industry, particularly in purchasing and warehousing optimization. Clients have praised their ability to streamline operations, develop key performance indicators, and enhance supplier negotiations, leading to improved efficiency and cost savings. The company's effective communication and engagement with client teams were highlighted as key strengths, reinforcing their commitment to client success. Overall, GlobalityNet is well-suited for companies seeking impactful operational improvements in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Supply Chain Optimization for Consumer Goods Company (5.0/5, Nov 13, 2020): GlobalityNet helped a consumer goods firm to streamline operations in its supply chain units. The team gathered data and identified best practices and KPIs that the client could use to increase efficiency. [Read Full Review](https://clutch.co/go-to-review/globalitynet-outsourcing-consulting/113524) #### Completed projects in 3 cities - East Los Angeles, California (1 projects) - Torrance, California (1 projects) - Commerce, California (1 projects) [View Reviews](https://clutch.co/profile/globalitynet-outsourcing-consulting?verified=true#reviews) #### 3 reviews from clients near Los Angeles Review Rating from Clients - 5.0 out of 5.0 - Overall: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 Local clients commend GlobalityNet for their versatile services, including website SEO, operational streamlining, and warehouse management. They value the team's engagement, strategic insights, and project management skills, which have led to significant cost savings and enhanced efficiency across diverse industries. [Read Local Reviews](https://clutch.co/profile/globalitynet-outsourcing-consulting?verified=true#reviews) --- ### [Xync Inc.](https://clutch.co/profile/xync) #### 4.7 out of 5 star rating (5 reviews) - 50 - 249 employees - Marina del Rey, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 70% Sales Outsourcing #### Company description Xync Inc. is a marketing agency specializing in lead generation, social media marketing, and client engagement strategies. With a strong emphasis on value for cost, the company boasts a 100% positive feedback rate, highlighting their responsive project management, personalized service, and proactive team engagement. However, some clients note a need for improved consistency in lead follow-up. [Visit Website](https://xyncinc.com/) #### Timely Client feedback regarding Xync Inc.'s timeliness is overwhelmingly positive. One client noted their project management as 'efficient' and highlighted their consistent delivery of items on time. Another client emphasized that Xync 'always' met deadlines and accomplished set objectives. Additionally, a CEO praised their 'constant contact' and speed compared to other agencies. Overall, clients appreciate Xync Inc.'s promptness and responsiveness, making them a reliable partner for project execution. - Email Marketing, SMM & Cold Calling for Asset Mgmt Firm (5.0/5, Jun 5, 2023): They are always on time, and they accomplish what we set out to do. [Read Full Review](https://clutch.co/go-to-review/xync/206620) - Lead Generation for Managed IT Services Company (4.5/5, May 25, 2023): Xync is known for its efficient project management, consistently delivering items on time. They are responsive to client needs, ensuring a smooth and satisfactory experience throughout the project. [Read Full Review](https://clutch.co/go-to-review/xync/204283) - Call Center Services, Lead Gen & SMM for Education Company (5.0/5, Jun 20, 2023): Very thorough. Very personable. Constant contact. Faster than almost any other marketing agency I've ever worked with. [Read Full Review](https://clutch.co/go-to-review/xync/210436) #### Experience in 3 industries Xync Inc. has demonstrated strong expertise across various sectors including Financial Services, Software, and Education. Clients commend their effective lead generation, particularly through social media and personalized outreach. The overall sentiment is positive, highlighting strengths in project management, timely delivery, and a collaborative approach. Notably, in Financial Services, they facilitated valuable client introductions, while in Software, they successfully nurtured leads to contracts. Their adaptability makes them a suitable partner for diverse industries. [Read All Reviews](https://clutch.co/profile/xync?verified=true#reviews) ##### Healthcare Experience Xync Inc. has received positive feedback for its expertise in healthcare marketing, particularly in mental health awareness and lead generation. Clients commend their thorough project management, effective communication, and strong performance in social media marketing, especially on LinkedIn. Their team, characterized by professionalism and investment in client success, has been noted for delivering creative solutions that rival higher-priced agencies. Overall, Xync Inc. demonstrates a solid fit for businesses in the healthcare sector seeking effective marketing strategies. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services, Lead Gen & SMM for Education Company (5.0/5, Jun 20, 2023): Xync Inc. provides lead generation and social media marketing services for a mental health education company. The team also provides call center services, data verification, and email marketing campaigns.  [Read Full Review](https://clutch.co/go-to-review/xync/210436) ##### Software Experience Xync Inc. demonstrates strong expertise in the Software industry, particularly in lead generation and client engagement. Client feedback highlights their responsiveness, personalized service, and effective project management, leading to successful contract acquisitions. Their ability to adapt to client needs and deliver results makes them a promising fit for businesses seeking reliable software solutions. However, some clients noted an initial focus on market analysis that slightly delayed lead generation. Overall, their strengths in communication and execution position them as a valuable partner. - 1 review for software industry - $10,000 – $49,000 avg. project cost - Marketing & Lead Generation for Software Company (4.0/5, Jun 21, 2023): Xync Inc. provides ongoing marketing and lead generation services for a software company. They generate at least three qualified leads every week and are responsible for client correspondence and scheduling. [Read Full Review](https://clutch.co/go-to-review/xync/210718) ##### IT Services Experience Xync Inc. has received positive feedback from clients in the IT Services industry, highlighting their expertise in lead generation and targeted outreach strategies. Clients appreciate their proactive project management, timely deliverables, and commitment to understanding unique business needs. The company is noted for providing good value for cost and maintaining strong communication throughout projects. Overall, Xync Inc. demonstrates a strong capacity to enhance client success through tailored IT solutions, making them a viable option for businesses seeking effective IT services. - 2 reviews for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Managed IT Services Company (4.5/5, May 25, 2023): Xync Inc. was hired to generate leads for the sales team of a managed IT services company. [Read Full Review](https://clutch.co/go-to-review/xync/204283) - SMM & Lead Generation Services for IT Consulting Firm (5.0/5, Jun 21, 2023): Xync Inc. provides SMM services to help an IT consulting firm shape their social media posts. The vendor also offers lead generation support, contacting the provided target firms via LinkedIn, email, and phone. [Read Full Review](https://clutch.co/go-to-review/xync/210691) ##### Financial services Experience Xync Inc. has demonstrated significant expertise in the financial services sector, particularly in asset management. Clients highlight their effectiveness in enhancing marketing and sales efforts, leading to consistent scheduling of meetings with investment professionals. The company is praised for its organized and timely project management, with positive feedback on service delivery. Overall, Xync Inc. is seen as a valuable partner for financial services firms looking to improve visibility and engagement within the industry. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Email Marketing, SMM & Cold Calling for Asset Mgmt Firm (5.0/5, Jun 5, 2023): An asset management firm has hired Xync Inc. for email marketing and SMM services. The team expands the client's sales activities through email and social media efforts, followed by cold calls to set meetings [Read Full Review](https://clutch.co/go-to-review/xync/206620) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Xync Inc. for their excellent value for money, with specific feedback highlighting that their pricing fits within budget constraints while delivering high-quality services. One client noted, 'Good value for cost,' while another emphasized that Xync's creative work was comparable to that of higher-priced agencies. Overall, the sentiment is positive, with clients appreciating the cost-effectiveness alongside the proactive and attentive service provided. [Read All Reviews](https://clutch.co/profile/xync?verified=true#reviews) - $10,000 to $49,000 (3 reviews) #### Completed projects in 5 cities - Orlando, Florida (1 projects) - Houston, Texas (1 projects) - Philadelphia, Pennsylvania (1 projects) - Pittsburgh, Pennsylvania (1 projects) - Lexington, New York (1 projects) [View Reviews](https://clutch.co/profile/xync?verified=true#reviews) --- ### [Ecomtek Ventures](https://clutch.co/profile/ecomtek-ventures) #### 5 out of 5 star rating (1 reviews) - $25 - $49 average hourly rate - 10 - 49 employees - Covina, CA #### Services Provided - Allocation of Expertise by Percentage - 55% Business Continuity Management - 10% Customer Service Outsourcing - 10% Ecommerce Marketing - 25% Business Consulting #### Company description EcomTek Ventures is a full-service ecommerce management company that helps entrepreneurs and businesses launch, operate, and scale successful online stores across the world's leading marketplaces. From business formation and store setup to product sourcing, inventory management, marketing, and ongoing account support, we provide end-to-end solutions that simplify ecommerce growth while allowing our clients to retain full ownership of their business. Our expertise spans major platforms including Amazon, Walmart, Shopify, Etsy, eBay, and TikTok Shop, where we develop customized strategies that drive sustainable revenue and long-term success. Backed by experienced account managers, project managers, trusted supplier networks, and fulfillment partners, we manage the day-to-day complexities of ecommerce so our clients can focus on building valuable digital assets. At EcomTek Ventures, we believe successful ecommerce requires more than launching a store—it demands continuous optimization, marketplace expertise, data-driven decision-making, and dedicated operational support. Our proven process covers every stage of the journey, from consultation and business setup to product research, marketplace launch, and ongoing business scaling. Whether you're starting your first online business or expanding an established brand across multiple marketplaces, EcomTek Ventures delivers the expertise, technology, and strategic guidance needed to build a profitable, scalable ecommerce business with confidence. [Visit Website](https://ecomtekventures.com/) #### Well-organized projects Ecomtek Ventures has received positive feedback for their well-organized project management, with clients noting that tasks were consistently delivered on time and communication was clear. One client specifically highlighted their professional management and responsiveness to needs, stating that the team implemented changes quickly and offered valuable recommendations. Overall, the sentiment reflects a high level of satisfaction with Ecomtek's structured approach and commitment to achieving measurable results. #### Reviewed 1 time in the past 6 months Recent feedback on Ecomtek Ventures highlights their effective end-to-end support in eCommerce, with clients noting improved product visibility and sales. One CEO praised their tailored strategies and proactive communication, which facilitated better decision-making and growth. The team's professionalism and timely delivery were consistently mentioned, alongside their adaptability to client needs. Overall, clients express high satisfaction, viewing Ecomtek Ventures as a reliable partner for eCommerce solutions. - 1 of 1 reviews is 5 stars - $10,000 – $49,000 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/ecomtek-ventures?sort_by=date_desc&verified=true#reviews) #### Experience in 1 industry Ecomtek Ventures has demonstrated expertise primarily in the eCommerce industry, particularly in online marketplace management. Clients have praised their comprehensive support in store optimization, SEO, and PPC strategies, highlighting significant improvements in product visibility and sales performance. Overall sentiment from clients is highly positive, noting Ecomtek's tailored solutions, proactive communication, and reliability. This positions Ecomtek Ventures as a strong fit for businesses seeking to enhance their eCommerce operations and drive growth. [Read All Reviews](https://clutch.co/profile/ecomtek-ventures?verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Ecomtek Ventures for offering great value for money, with one CEO noting that their pricing fit the budget while delivering good value for cost. The company's comprehensive support and tailored strategies contributed to measurable improvements in eCommerce operations, indicating a strong return on investment. Overall sentiment reflects satisfaction with both the cost-effectiveness and the quality of service provided. [Read All Reviews](https://clutch.co/profile/ecomtek-ventures?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [TaskUs](https://clutch.co/profile/taskus) - $50,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Santa Monica, CA #### Services Provided - Allocation of Expertise by Percentage - 5% AI Development - 20% Back Office Outsourcing - 30% Call Center Services - 5% Compliance Consulting - 10% Content Moderation Services - 20% Customer Service Outsourcing - 5% Data Annotation Services - 5% Generative AI #### Company description TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://www.taskus.com/) --- ### [VXI Global Solutions Inc.](https://clutch.co/profile/vxi-global-solutions-0) - $25,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 5% AR/VR Development - 5% AI Development - 10% Back Office Outsourcing - 25% Call Center Services - 45% Customer Service Outsourcing #### Company description VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.vxi.com/) --- ### [Forme Solar Electric](https://clutch.co/profile/forme-solar-electric) - 10 - 49 employees - La Habra, CA #### Services Provided - Allocation of Expertise by Percentage - 100% Customer Service Outsourcing #### Company description Forme Solar Electric, a Customer Service Outsourcing company, was founded in 2005. The team provides Customer Service Outsourcing and is in La Habra, California. [Visit Website](https://formesolar.com/) --- ### [All India Cafe - Best indian cafe in pasadena](https://clutch.co/profile/all-india-cafe-best-indian-cafe-pasadena) - $5,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Pasadena, CA #### Services Provided - Allocation of Expertise by Percentage - 100% Customer Service Outsourcing #### Company description All India Cafe - Best indian cafe in pasadena is a Customer Service Outsourcing company. The Pasadena, California-based firm was founded in 2014. Their services include Customer Service Outsourcing. [Visit Website](https://www.allindiacafe.com/all-india-cafe-pasadena) --- ### [Luminos Labs](https://clutch.co/profile/luminos-labs) - 50 - 249 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Customer Service Outsourcing - 50% E-Commerce Development #### Company description Luminos Labs is an e-commerce development firm and Customer Service Outsourcing company. They focus on E-Commerce Development and Customer Service Outsourcing and were founded in 2010. [Visit Website](https://www.luminoslabs.com/) --- ### [OBPO](https://clutch.co/profile/obpo) - 1,000 - 9,999 employees - Walnut, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 50% Call Center Services - 25% Customer Service Outsourcing #### Company description OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000. [Visit Website](https://obpo.co) #### 50% of employees work in Walnut office Walnut, CA 340 South Lemon Avenue 751 - 1000 employees +1 844 560 8092 [See All Locations (2)](https://clutch.co/profile/obpo#location) --- ### [Mobile Computer Repair](https://clutch.co/profile/mobile-computer-repair) - 10 - 49 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 100% Customer Service Outsourcing #### Company description Based in Los Angeles, California, Mobile Computer Repair is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing. [Visit Website](https://mobilecomputerrepair.com/) --- ### [Collective Solution](https://clutch.co/profile/collective-solution) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 40% Call Center Services - 35% Customer Service Outsourcing #### Company description Collective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing. [Visit Website](http://collectivesolution.net/) --- ### [Tel-Us Call Center](https://clutch.co/profile/tel-us-call-center) - 10 - 49 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 52% Call Center Services - 48% Customer Service Outsourcing #### Company description Based in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.tel-us.com/) --- ### [Agently.ai](https://clutch.co/profile/agentlyai) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Customer Service Outsourcing #### Company description In Los Angeles, California, Agently.ai is a midsize answering service. The team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](https://agently.ai) --- ### [Stat Medical Consulting, Inc.](https://clutch.co/profile/stat-medical-consulting) - $25,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Customer Service Outsourcing #### Company description Stat Medical Consulting, Inc. Is a Los Angeles, California-based Back Office Outsourcing and Customer Service Outsourcing company. They offer Back Office Outsourcing and Customer Service Outsourcing. [Visit Website](https://www.statmedical.net) --- ### [Calltastic](https://clutch.co/profile/calltastic) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Santa Monica, CA #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 5% Ecommerce Marketing - 10% IT Strategy Consulting - 20% Business Consulting - 20% Sales Outsourcing #### Company description Calltastic is a Business Consulting company located in Santa Monica, California. The team specializes in Business Consulting and Call Center Services. [Visit Website](https://calltastic.ventures/) --- ### [DoStar Moving](https://clutch.co/profile/dostar-moving) - $1,000+ minimum project size - $50 - $99 average hourly rate - 250 - 999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Corporate Relocation - 25% Customer Service Outsourcing - 25% Trucking #### Company description DoStar Moving is a Corporate Relocation company launched in 1998. The company offers Corporate Relocation and Trucking, and is midsize. [Visit Website](https://dostarmoving.com) --- ### [Answering365](https://clutch.co/profile/answering365) - 10 - 49 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 75% Call Center Services - 15% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Launched in 1989, Answering365 is a phone answering service. In Los Angeles, California, the team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.answering365.com) --- ### [Zventus](https://clutch.co/profile/zventus) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Zventus is an answering service. The midsize Los Angeles, California-based team specializes in Call Center Services and Sales Outsourcing. The firm was established in 2016. [Visit Website](https://www.zventus.com/) --- ### [Flexscale](https://clutch.co/profile/flexscale) - $25,000+ minimum project size - 50 - 249 employees - Santa Monica, CA #### Services Provided - Allocation of Expertise by Percentage - 34% Back Office Outsourcing - 33% Customer Service Outsourcing - 33% Finance & Accounting Outsourcing (FAO) #### Company description Back Office Outsourcing company Flexscale was launched in 2022. The midsize team provides Back Office Outsourcing and Customer Service Outsourcing. [Visit Website](http://flexscale.com) --- ### [Agent360](https://clutch.co/profile/agent360) - $1,000+ minimum project size - $50 - $99 average hourly rate - 2 - 9 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Agent360, a telephone answering service and Customer Service Outsourcing company, was launched in 2026. The firm provides Call Center Services and Customer Service Outsourcing, and is small. [Visit Website](https://getagent360.com/) --- ### [One Contact Center](https://clutch.co/profile/one-contact-center) - $1,000+ minimum project size - 250 - 999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Call Center Services - 5% Content Marketing - 15% Customer Service Outsourcing - 5% Email Marketing - 10% Sales Outsourcing - 5% Social Media Marketing - 5% Web Design - 5% Web Development #### Company description Telephone answering service One Contact Center offers Call Center Services and Back Office Outsourcing. They are located in Los Angeles, California and Pasig, Philippines. [Visit Website](https://www.onecontactcenter.com/) --- ### [89Bots.com](https://clutch.co/profile/89botscom) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Manhattan Beach, CA #### Services Provided - Allocation of Expertise by Percentage - 20% AI Development - 10% Back Office Outsourcing - 10% Call Center Services - 20% Conversion Optimization - 10% Customer Service Outsourcing - 10% Sales Outsourcing - 20% Web Development #### Company description 89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients. [Visit Website](https://89bots.com/) #### Transparent The sentiment regarding transparency in 89Bots.com’s project management is overwhelmingly positive. Clients appreciated the clear communication and direct access to the team via Slack, which facilitated efficient discussions. One client noted, "The project management was transparent and on time," highlighting their satisfaction with the process. Overall, clients felt well-informed and involved throughout the project, contributing to a successful collaboration. #### Experience in 1 industry 89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation. [Read All Reviews](https://clutch.co/profile/89botscom?verified=true#reviews) ##### Software Experience 89Bots.com demonstrates strong expertise in software development, particularly in chatbot solutions for customer support. Clients appreciate their modern approach, quick turnaround times, and effective project management style. Notable strengths include transparent communication and the ability to deliver tailored solutions efficiently. Overall, feedback indicates a high level of satisfaction, positioning 89Bots as a reliable partner for businesses seeking innovative software solutions in the industry. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Chatbot for Software Consulting Company (5.0/5, Nov 4, 2020): 89Bots.com developed a customer support chatbot for a software consulting company. The project includes the automation of customer support and preparing the model of the future system. [Read Full Review](https://clutch.co/go-to-review/89botscom/106427) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development. [Read All Reviews](https://clutch.co/profile/89botscom?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [Allied International Security Guards Company](https://clutch.co/profile/allied-international-security-guards-company) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Customer Service Outsourcing - 60% Business Consulting #### Company description Allied International Security Guards Company is a Business Consulting company. The team provides Business Consulting and Back Office Outsourcing and is headquartered in Los Angeles, California. [Visit Website](https://alliedintsecurity.com/) --- ### [AWESOME OS](https://clutch.co/profile/awesome-os) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% HR Outsourcing #### Company description Call center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing. [Visit Website](http://www.awesomeos.com/) --- ### [Get B2B Leads](https://clutch.co/profile/get-b2b-leads) - 250 - 999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Email Marketing - 50% Sales Outsourcing - 10% Social Media Marketing #### Company description Get B2B Leads is a midsize Los Angeles, California-based Sales Outsourcing company. The team provides Sales Outsourcing and Social Media Marketing. [Visit Website](http://getb2bleads.com) --- ### [Bristol Healthcare Services](https://clutch.co/profile/bristol-healthcare-services) - 250 - 999 employees - Cerritos, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% Insurance Services & Brokers - 20% Other IT Consulting and SI #### Company description Bristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing. [Visit Website](https://www.bristolhcs.com/) --- ### [Global Voxe Inc.](https://clutch.co/profile/global-voxe) - $250,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing - 25% Staffing #### Company description Midsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.globalvoxe.com) --- ### [PCG Media Group](https://clutch.co/profile/pcg-media-group) - 50 - 249 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 11% AR/VR Development - 11% Customer Service Outsourcing - 11% Customs brokerage - 11% Document Digitization & Management - 11% Graphic Design - 11% Mobile App Development - 12% Print Design - 11% Direct Marketing - 11% Warehousing & Distribution #### Company description PCG Media Group is a print design company. Their team is in Dublin, Ireland and Stevenage, England. The firm specializes in Print Design and Direct Marketing. [Visit Website](http://pcgmediagroup.com/) #### 7% of employees work in Los Angeles office Los Angeles, CA Suit 410, 626 Wilshire Blvd. 2 - 5 employees 213 205 2444 [See All Locations (3)](https://clutch.co/profile/pcg-media-group#location) --- ### [Convoso](https://clutch.co/profile/convoso) - 10 - 49 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 36% Call Center Services - 10% Content Marketing - 12% Customer Service Outsourcing - 10% Email Marketing - 10% Marketing Strategy - 10% Mobile & App Marketing - 12% Sales Outsourcing #### Company description Call center Convoso is based in Los Angeles, California. The team provides Call Center Services and Sales Outsourcing. [Visit Website](https://www.convoso.com) --- ### [HighPower](https://clutch.co/profile/highpower) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Call Center Services - 50% Customer Service Outsourcing #### Company description HighPower is a midsize Customer Service Outsourcing company. Founded in 2015, the team provides Customer Service Outsourcing and Call Center Services. [Visit Website](https://highpowercallcenter.com/) --- ### [Solartis LLC](https://clutch.co/profile/solartis) - 250 - 999 employees - Manhattan Beach, CA #### Services Provided - Allocation of Expertise by Percentage - 100% Customer Service Outsourcing #### Company description Solartis LLC is a Customer Service Outsourcing company. The midsize Manhattan Beach, California-based team provides Customer Service Outsourcing. The agency was established in 2004. [Visit Website](https://www.solartis.com/) --- ### [TGS Trans Global Services](https://clutch.co/profile/tgs-trans-global-services) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Torrance, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Email Marketing - 10% IT Managed Services - 15% IT Strategy Consulting - 10% Business Consulting - 10% Sales Outsourcing - 10% Social Media Marketing - 15% Web Development #### Company description TGS Trans Global Services is a midsize IT strategy consulting company founded in 2016. Their services include IT strategy consulting and Web Development. [Visit Website](https://thetgs.com/) --- ### [Positify](https://clutch.co/profile/positify) - 10 - 49 employees - Beverly Hills, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% Finance Law - 20% Tax Law #### Company description Positify is a Back Office Outsourcing company. The Beverly Hills, California-based company offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO). [Visit Website](https://positify.us/) --- ### [B2B Data Partners](https://clutch.co/profile/b2b-data-partners) - 10 - 49 employees - La Mirada, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Customer Service Outsourcing - 50% Sales Outsourcing #### Company description B2B Data Partners is a small Customer Service Outsourcing and Sales Outsourcing company founded in 2002. Their services include Customer Service Outsourcing and Sales Outsourcing. [Visit Website](https://www.b2bdatapartners.com/) --- ### [ConnectPeak](https://clutch.co/profile/connectpeak) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 10% AI Consulting - 20% Call Center Services - 20% Corporate Training & Coaching - 10% Customer Service Outsourcing - 20% Sales Outsourcing - 20% Direct Marketing #### Company description Direct Marketing company ConnectPeak is based in Los Angeles, California and Taipei, Taiwan. Their services include Direct Marketing and Call Center Services. [Visit Website](https://connectpeak.com/) --- ### [Rust Omni](https://clutch.co/profile/rust-omni) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 25% Customer Service Outsourcing - 25% Web Design #### Company description Back Office Outsourcing company Rust Omni was launched in 1970. Located in Los Angeles, California, the team focuses on Back Office Outsourcing and Web Design. [Visit Website](http://omnimgt.com/main/pages/home.aspx) --- ### [Laserfiche](https://clutch.co/profile/laserfiche) - 250 - 999 employees - Long Beach, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Accounting - 25% Customer Service Outsourcing - 25% Recruiting #### Company description Laserfiche is an Accounting company founded in 1987. Their team provides Accounting and Customer Service Outsourcing. [Visit Website](https://www.laserfiche.com/) --- ### [Custom Promotional Communications (CPC)](https://clutch.co/profile/custom-promotional-communications-cpc) - 2 - 9 employees - Manhattan Beach, CA #### Services Provided - Allocation of Expertise by Percentage - 30% Branding - 40% Customer Service Outsourcing - 30% Business Consulting #### Company description Established in 2002, Custom Promotional Communications (CPC) is a Customer Service Outsourcing company. The team provides Customer Service Outsourcing and Branding. [Visit Website](https://www.cpcmedia.com/) --- ### [XP Plus](https://clutch.co/profile/xp-plus) - 10 - 49 employees - Cerritos, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 20% Customer Service Outsourcing - 5% Email Marketing - 5% Finance & Accounting Outsourcing (FAO) - 10% Business Consulting - 5% Sales Outsourcing - 5% Web Development #### Company description Back Office Outsourcing company XP Plus is located in Cebu City, Philippines and Cerritos, California. Their services include Back Office Outsourcing and Customer Service Outsourcing. [Visit Website](https://www.xp-plus.com/) #### 3% of employees work in Cerritos office Cerritos, CA 16220 Manning Way 1 employees +1 562 679 4680 [See All Locations (2)](https://clutch.co/profile/xp-plus#location) --- ### [SD&A Teleservices](https://clutch.co/profile/sda-teleservices) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Business Consulting #### Company description Business Consulting company SD&A Teleservices is based in Los Angeles, California. Their services include Business Consulting and Call Center Services. [Visit Website](https://sdats.com/) --- ### [CallCentersNow](https://clutch.co/profile/callcentersnow) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description CallCentersNow, a call center, was established in 2015. They focuses on Call Center Services and Sales Outsourcing. [Visit Website](http://callcentersnow.com/) --- ### [Tri Source International](https://clutch.co/profile/tri-source-international) #### 5 out of 5 star rating (2 reviews) - $250,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Santa Clarita, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 40% Customer Service Outsourcing - 5% HR Consulting - 15% Sales Outsourcing #### Company description Tri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention. [Visit Website](http://www.tsioutsourcing.com) #### Easy to work with Clients consistently highlight Tri Source International's ease of collaboration and effective communication. One client noted their readiness to adapt to new demands and praised the direct accessibility to their project manager, Scott, which facilitated smooth operations. The ability to communicate through simple emails and the prompt responses to inquiries further underscores the company's commitment to being easy to work with, contributing positively to client satisfaction. - Call Center & Customer Support for Financial Services Firm (5.0/5, Aug 12, 2022): How easy they are to work with and how effective their communication is with our staff. [Read Full Review](https://clutch.co/go-to-review/tri-source-international/153836) #### Experience in 2 industries Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner. [Read All Reviews](https://clutch.co/profile/tri-source-international?verified=true#reviews) ##### Consumer Products Experience Tri Source International demonstrates strong expertise in the Consumer Products industry, particularly in managing customer communication through efficient inbound call and email handling. Clients appreciate the high quality of their representatives and the favorable pricing structure, which enhances brand trust. Ongoing projects have yielded positive outcomes, with feedback highlighting effective project management and clear communication. Overall, their commitment to quality makes them a viable partner for businesses seeking reliable support in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Online Retailer (5.0/5, Aug 13, 2022): Tri Source International, LLC provides call center services for an online retailer. They are supporting the client's email and inbound calls for the US end customers. [Read Full Review](https://clutch.co/go-to-review/tri-source-international/153941) ##### Financial services Experience Tri Source International demonstrates strong expertise in the Financial services industry, providing effective customer support that enhances client retention and minimizes disputes. Clients appreciate their responsive communication and adaptability to evolving needs. Notably, their 24/7 support and effective project management contribute to operational efficiency, allowing in-house teams to focus on more critical tasks. Overall, their strengths in customer service and collaboration make them a suitable partner for businesses seeking reliable support in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Customer Support for Financial Services Firm (5.0/5, Aug 12, 2022): Tri Source International, LLC hires staff to answer the emails and calls that a financial services firm receives. They provide customer support and answer questions about bugs, refunds, and other questions. [Read Full Review](https://clutch.co/go-to-review/tri-source-international/153836) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International. [Read All Reviews](https://clutch.co/profile/tri-source-international?verified=true#reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.