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Leaders Matrix

Top Customer Support Services  - Leaders Matrix

LAST UPDATED May 25, 2024
ABILITY TO DELIVER
FOCUS

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

  1. 1 Helpware
  2. 2 SupportYourApp
  3. 3 Intelegencia
  4. 4 Unity Communications
  5. 5 Hugo
  6. 6 Simply Contact
  7. 7 APEX Call Centers
  8. 8 LimTC
  9. 9 Big Outsource
  10. 10 SureCall
  11. 11 IdeasUnlimited
  12. 12 Dalerio Consulting
  13. 13 Welsend
  14. 14 LTVplus
  15. 15 Pexly

Top 15 Customer Care Companies

Helpware

Amazing Customer Experiences. Together.

$5,000+
< $25 / hr
1,000 - 9,999
Lexington, KY
Ability to deliver
18.6
10
9.8
Reviews
Clients & experience
Market presence
Service Focus
60%
40% Other
Customer Service Outsourcing

SupportYourApp

AI-Enhanced Customer Support and Care

$1,000+
< $25 / hr
1,000 - 9,999
Wilmington, DE
Ability to deliver
18.6
9.3
9.7
Reviews
Clients & experience
Market presence
Service Focus
55%
45% Other
Customer Service Outsourcing

Intelegencia

Exceptional CX Solutions ▶ Clutch Promo

$1,000+
< $25 / hr
1,000 - 9,999
Philadelphia, PA
Ability to deliver
18.4
10
9
Reviews
Clients & experience
Market presence
Service Focus
34%
66% Other
Customer Service Outsourcing

Unity Communications

An award winning global BPO based in the USA

$1,000+
< $25 / hr
250 - 999
Gilbert, AZ
Ability to deliver
17.8
10
9.5
Reviews
Clients & experience
Market presence
Service Focus
35%
65% Other
Customer Service Outsourcing

Hugo

🏆 Award-Winning Customer Care & Data Solutions

$1,000+
< $25 / hr
1,000 - 9,999
Chicago, IL
Ability to deliver
18.6
9.4
9.2
Reviews
Clients & experience
Market presence
Service Focus
40%
60% Other
Customer Service Outsourcing

Simply Contact

🏆 Award-Winning Customer Support Outsourcing

$1,000+
< $25 / hr
250 - 999
Warszawa, Poland
Ability to deliver
17.6
10
9.5
Reviews
Clients & experience
Market presence
Service Focus
60%
40% Other
Customer Service Outsourcing

APEX Call Centers

#1 Award Winning Onshore & Nearshore Call Centers

$50,000+
< $25 / hr
250 - 999
Fort Lauderdale, FL
Ability to deliver
17.4
10
9.3
Reviews
Clients & experience
Market presence
Service Focus
50%
50% Other
Customer Service Outsourcing

LimTC

Your Vision. Our Solution.

$5,000+
< $25 / hr
250 - 999
Kyiv, Ukraine
Ability to deliver
17.6
10
8.9
Reviews
Clients & experience
Market presence
Service Focus
65%
35% Other
Customer Service Outsourcing

Big Outsource

#1 Outsourcing Partner for SMEs

$10,000+
< $25 / hr
250 - 999
San Pablo City, Philippines
Ability to deliver
18.2
10
8.5
Reviews
Clients & experience
Market presence
Service Focus
30%
70% Other
Customer Service Outsourcing

SureCall

Doing Good With Every Call!

$1,000+
< $25 / hr
50 - 249
Calgary, Canada
Ability to deliver
16.6
10
9.1
Reviews
Clients & experience
Market presence
Service Focus
55%
45% Other
Customer Service Outsourcing

IdeasUnlimited

Global Support Redefined!

$1,000+
< $25 / hr
50 - 249
Sugar Land, TX
Ability to deliver
18.8
10
8.1
Reviews
Clients & experience
Market presence
Service Focus
40%
60% Other
Customer Service Outsourcing

Dalerio Consulting

Top Provider of 24/7 Support, Marketing and BPO

$1,000+
< $25 / hr
50 - 249
Durrës, Albania
Ability to deliver
17.4
10
8
Reviews
Clients & experience
Market presence
Service Focus
50%
50% Other
Customer Service Outsourcing

Welsend

Contact Center Supplier in China and Philippines

$50,000+
< $25 / hr
10,000+
Wei Fang Shi, China
Ability to deliver
17
10
8.3
Reviews
Clients & experience
Market presence
Service Focus
50%
50% Other
Customer Service Outsourcing

LTVplus

Maximise your CS ROI: from a Cost to Profit centre

$1,000+
< $25 / hr
250 - 999
Brandon, FL
Ability to deliver
17.6
7.9
9.6
Reviews
Clients & experience
Market presence
Service Focus
55%
45% Other
Customer Service Outsourcing

Pexly

Outscource Customer Support with Pexly

$1,000+
< $25 / hr
250 - 999
Amsterdam, Netherlands
Ability to deliver
18.4
10
6.7
Reviews
Clients & experience
Market presence
Service Focus
45%
55% Other
Customer Service Outsourcing

Contenders Breakdown

HelpSquad

Virtual Assistants starting at $7.50 per hour

$1,000+
< $25 / hr
250 - 999
Hatboro, PA
Ability to deliver
18
8.7
9
Service Focus
30%
70% Other
Customer Service Outsourcing

2ndOffice

Philippines Outsourcing Provider

$1,000+
< $25 / hr
250 - 999
Pasig, Philippines
Ability to deliver
16.4
9.3
9.1
Service Focus
40%
60% Other
Customer Service Outsourcing

Blue Valley Marketing

Expect more from your contact center partner.

$5,000+
$25 - $49 / hr
250 - 999
Home, KS
Ability to deliver
17.8
8.8
8.2
Service Focus
50%
50% Other
Customer Service Outsourcing

Fusion CX

Serve 500+ Clients in 45 Centers Across 14 Nations

$10,000+
< $25 / hr
10,000+
Canton, OH
Ability to deliver
14.8
10
9.6
Service Focus
30%
70% Other
Customer Service Outsourcing

Fusion Business Solutions (P) Limited

A Trusted Business Process Outsourcing Partner

$1,000+
< $25 / hr
250 - 999
Udaipur, India
Ability to deliver
20
10
6.7
Service Focus
20%
80% Other
Customer Service Outsourcing

CrewBloom

Growing companies with affordable, premium talent

$1,000+
< $25 / hr
50 - 249
New York, NY
Ability to deliver
17.8
8.7
8.9
Service Focus
40%
60% Other
Customer Service Outsourcing

Remote CoWorker

Award-Winning Outsourcing Services

$1,000+
< $25 / hr
1,000 - 9,999
Hollywood, FL
Ability to deliver
19.2
10
8.9
Service Focus
10%
90% Other
Customer Service Outsourcing

Connext

Business Process Outsourcing

$1,000+
< $25 / hr
1,000 - 9,999
Angeles, Philippines
Ability to deliver
16.2
10
7.9
Service Focus
30%
70% Other
Customer Service Outsourcing

Prialto

Managed Virtual Executive Assistants for Teams

$1,000+
< $25 / hr
250 - 999
Portland, OR
Ability to deliver
18.8
10
9.8
Service Focus
10%
90% Other
Customer Service Outsourcing

Aidey

OUTSTANDING CUSTOMER SUPPORT & SALES OUTSOURCING

$1,000+
< $25 / hr
10 - 49
Manila, Philippines
Ability to deliver
16.4
9.8
7.7
Service Focus
75%
25% Other
Customer Service Outsourcing

Outsourced

Your Outsourced team in the Philippines

Undisclosed
Undisclosed
1,000 - 9,999
Quezon City, Philippines
Ability to deliver
17.8
9.1
9.6
Service Focus
15%
85% Other
Customer Service Outsourcing

ContactWorks

Flexible, Scalable Solutions

$75,000+
$25 - $49 / hr
50 - 249
Austin, TX
Ability to deliver
16.8
10
6.8
Service Focus
50%
50% Other
Customer Service Outsourcing

WOW24-7

Human support for Europe & US based E-com and Tech

$1,000+
< $25 / hr
50 - 249
Afton, WY
Ability to deliver
16.2
7.1
9.7
Service Focus
65%
35% Other
Customer Service Outsourcing

Boldr.

Help people grow & connect

$1,000+
Undisclosed
1,000 - 9,999
Long Beach, CA
Ability to deliver
16.2
10
9.5
Service Focus
15%
85% Other
Customer Service Outsourcing

AnswerFirst

Connecting People with Answers

Undisclosed
Undisclosed
50 - 249
Tampa, FL
Ability to deliver
13.6
9.4
9.6
Service Focus
55%
45% Other
Customer Service Outsourcing