# Top Customer Support Services in Chicago Recommended Customer Support companies in Chicago include Hugo Inc., Hit Rate Solutions, LiveAdmins, SYKES, Signius Communications, Administrative Resource Options, zeemedicalbilling, Touch Support, Consolidated CCS, Cloud5 Communications. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Customer Support Services in Chicago Ratings Updated: Jul 14, 2026 ### [Hugo Inc.](https://clutch.co/profile/hugo) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 10% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing #### Company description Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency. [Visit Website](https://hugoinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 12 reviews mention Customer Service Outsourcing CX Outsourcing for Financial Services Firm 5.0/5 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program. - 11 of 12 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/hugo/369732) #### Experience in 8 industries Hugo Inc. has garnered positive feedback across various industries, particularly in Financial Services, eCommerce, and Gaming. Clients highlight their expertise in customer support, operational efficiency, and integration capabilities. In Financial Services, they have improved customer satisfaction and reduced churn through proactive management. The eCommerce sector praises their back-office support and supplier vetting, while Gaming clients commend their community management and content development. Overall, Hugo Inc. is well-suited for businesses seeking effective customer engagement and operational optimization. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) ##### Financial services Experience Hugo Inc. has demonstrated significant expertise in the Financial services industry, successfully enhancing customer support and operational efficiency for financial clients. Their proactive approach has led to measurable improvements, such as increased customer satisfaction and reduced response times. Clients appreciate Hugo's ability to integrate seamlessly into their operations, offering tailored solutions that align with company values. Overall, Hugo Inc. is well-positioned as a strategic partner for businesses in the financial services sector seeking growth and enhanced customer engagement. - 3 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for FinTech Organization (5.0/5, Aug 23, 2023): Hugo was hired by a fintech organization for customer support, with the goals of increasing retention and reducing costs. They were also responsible for monitoring and filtering news headlines for the client. [Read Full Review](https://clutch.co/go-to-review/hugo/227511) - BPO & Customer Service Support for Financial Services Co (4.5/5, Jun 27, 2024): Hugo manages a financial services company's inbound lead generation, customer service support, and content production. They also handle lead reviews via phone and email, edit content, and publish said content. [Read Full Review](https://clutch.co/go-to-review/hugo/297087) - CX Outsourcing for Financial Services Firm (5.0/5, Apr 25, 2025): Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program. [Read Full Review](https://clutch.co/go-to-review/hugo/369732) ##### eCommerce Experience Hugo Inc. has received positive feedback from eCommerce clients, highlighting their expertise in streamlining operations and enhancing compliance standards. Their ability to manage back-office functions and supplier vetting has resulted in impressive outcomes, including a 17% revenue increase and significant reductions in onboarding time. Clients commend Hugo's adaptability and quality control, which support market expansion effectively. Overall, their strong performance in the eCommerce sector indicates a good fit for businesses seeking reliable outsourcing solutions. - 1 review for ecommerce industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office Outsourcing for E-Commerce Co (5.0/5, Sep 24, 2024): Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted new suppliers. [Read Full Review](https://clutch.co/go-to-review/hugo/316944) ##### Automotive Experience Hugo Inc. has demonstrated exceptional expertise in the Automotive industry, particularly in enhancing customer support and managing lead generation for automotive manufacturers. Clients have praised their ability to integrate seamlessly with existing operations and significantly improve customer engagement through efficient management of communication channels. Their proactive project management and transparent reporting have led to measurable success, allowing clients to focus on their core business while benefiting from Hugo's dedicated support. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Automotive Company (5.0/5, Jun 27, 2024): Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. [Read Full Review](https://clutch.co/go-to-review/hugo/297108) ##### Food & Beverages Experience Hugo Inc. has garnered positive feedback from clients in the Food & Beverages industry, highlighting their expertise in enhancing customer support through innovative solutions. Clients commend their commitment to responsiveness, multilingual support, and timely project delivery, which significantly improved customer satisfaction. Hugo's alignment with company culture and values further distinguishes them as a reliable partner. Overall, their exceptional service and adaptability make them a strong candidate for businesses seeking to elevate customer relations in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Multilingual Customer Support for Beverage Company (5.0/5, Aug 22, 2023): Hugo provides customer support for a beverage company. They augment the client's support team and offer multi-channel support in different languages. [Read Full Review](https://clutch.co/go-to-review/hugo/227228) ##### Software Experience Hugo Inc. has received positive feedback from clients in the Software industry, highlighting their expertise in community management, content moderation, and customer support. Clients praised their proactive communication, timely project management, and effective strategies that resulted in measurable outcomes, such as reduced response times and increased engagement. Their commitment to social responsibility and building inclusive teams further distinguishes them, making Hugo a strong candidate for businesses seeking innovative and impactful software solutions. - 2 reviews for software industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Aug & Content Moderation for Blockchain Technology Co (5.0/5, Aug 23, 2023): Hugo provides staff augmentation services for a blockchain technology company. Hugo's team assists the client in responding to support tickets, community management, and user-generated content moderation.  [Read Full Review](https://clutch.co/go-to-review/hugo/227600) - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): Hugo developed a comprehensive digital marketing strategy for a software solutions company. They analyzed the client's digital landscape, crafted email and social media campaigns, and implemented SEO practices. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) ##### Information technology Experience Hugo Inc. has received positive feedback within the Information Technology sector, particularly for its ability to enhance operational efficiency and customer support. Clients praise their strong communication, reliability, and expertise in outsourced services, noting significant improvements in response accuracy and overall performance metrics. Their collaborative approach and cultural fit are highlighted as key strengths, making them a valuable partner for businesses seeking to streamline processes and focus on innovation. - 2 reviews for information technology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for IT Company (5.0/5, Aug 24, 2023): Hugo provides ongoing customer support for an IT company. The team provides real-time responses via chat support, answers emails in a timely manner, and handles customer calls with professionalism. [Read Full Review](https://clutch.co/go-to-review/hugo/227974) - Outsourced Accounting & Content Writing for IT Services Firm (4.5/5, Sep 11, 2023): Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the content calendar. [Read Full Review](https://clutch.co/go-to-review/hugo/231922) ##### Environmental Services Experience Hugo Inc. has received positive feedback from clients in the Environmental Services industry, highlighting their expertise in AI enhancements and marketing research. Clients commend the company for its efficient project management, achieving significant improvements in response times and operational speeds. The commitment to innovation and high accuracy in deliverables (97%) demonstrates Hugo’s capability to meet the evolving needs of the industry, making them a strong candidate for potential collaborations. - 1 review for environmental services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Digital Strategy for Environmental Solutions Platform (5.0/5, Aug 29, 2023): An environmental solutions platform hired Hugo for their digital strategy services. The team's responsibilities include AI market research, CMS integration, and ongoing customer support. [Read Full Review](https://clutch.co/go-to-review/hugo/229057) ##### Advertising & marketing Experience Hugo Inc. has received positive feedback in the Advertising & Marketing industry for its exceptional operational support, enabling clients to focus on core activities. Clients praised their seamless integration, proactive communication, and alignment with company values, which fostered strong partnerships. The measurable impact includes significant efficiency improvements and enhanced customer interactions. Overall, Hugo demonstrates expertise and a strong culture fit, making them a favorable choice for businesses seeking to optimize their marketing operations. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Accounting Services for Marketing & Venture Capital Firm (5.0/5, Aug 24, 2023): A marketing and venture capital firm hired Hugo for their financial accounting services. The team is responsible for financial reporting, tax return documentation, content development, and auditing. [Read Full Review](https://clutch.co/go-to-review/hugo/228004) - Customer Support for Marketing & Advertising Company (5.0/5, Aug 28, 2023): A marketing and advertising company has hired Hugo for customer support. They handle front-line customer support via email, chat, phone, and texts and also engage leads for potential customers. [Read Full Review](https://clutch.co/go-to-review/hugo/228778) ##### Gaming Experience Hugo Inc. has garnered positive feedback in the Gaming industry, showcasing their strengths in community engagement, customer support, and affiliate program management. Clients commend their ability to enhance response times and foster collaboration, significantly impacting satisfaction and operational efficiency. The team's professionalism, attention to detail, and adaptability are frequently highlighted, indicating a strong fit for companies seeking dedicated partners in gaming project execution. - 3 reviews for gaming industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Gaming Company (5.0/5, Aug 17, 2023): Hugo provided call center services for a gaming company. They managed the client's customer experience via social media, responded to tickets, and vetted creditors and affiliates. [Read Full Review](https://clutch.co/go-to-review/hugo/226093) - Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): Hugo provides customer service outsourcing services for a gaming company. Hugo provides outsourcing services and 24/7 customer support, allowing the client's customers to seek assistance whenever they need it. [Read Full Review](https://clutch.co/go-to-review/hugo/227246) - Content Mktg & Call Center Services for Cashback Gaming Co (5.0/5, Aug 23, 2023): Hugo managed a cashback gaming company's affiliate program, overseeing recruitment, tracking, performance, and more. The team also handled the customer support inquiries and built a FAQ section for the website. [Read Full Review](https://clutch.co/go-to-review/hugo/227641) ##### Media Experience Hugo Inc. has demonstrated strong expertise in the Media industry, particularly in video production and content localization. Clients have praised their ability to enhance quality assurance and scale content creation efficiently, achieving significant improvements like tripling content output with high accuracy. The company's organized project management and swift onboarding process have further solidified positive sentiments. Overall, Hugo is well-regarded for delivering high-quality work and meeting diverse production demands effectively, making them a solid choice for media-related projects. - 1 review for media industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Scaling & QA Services for Media Company (5.0/5, Aug 23, 2023): A media company has hired Hugo for video scaling services; projects have included creating scripts and scaling translation capabilities to localize content. The team also supplies video guideline QA services. [Read Full Review](https://clutch.co/go-to-review/hugo/227617) #### 4.7 out of 5.0 rating for cost What Clients Have Said Hugo Inc. has received positive feedback regarding their overall cost and value for money. Clients frequently highlighted 'good value for cost' and 'great culture fit' as key reasons for choosing Hugo over competitors. Specific instances include a financial services CMO noting that Hugo's services significantly increased revenue while reducing integration times. Additionally, clients appreciated the efficiency and flexibility of Hugo’s teams, emphasizing that their services allowed for substantial cost reductions and improved operational capabilities. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) - $50,000 to $199,999 (7 reviews) - $200,000 to $999,999 (6 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 6 countries - France (1 projects) - Kenya (3 projects) - Netherlands (1 projects) - United Arab Emirates (1 projects) - United States (9 projects) - England (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 54 languages: - Mandarin - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Javanese - Korean - French - Turkish - Vietnamese - Telugu - Cantonese - Marathi - Tamil - Italian - Urdu - Gujarati - Polish - Ukrainian - Persian - Malayalam - Kannada - Oriya - Panjabi - Sunda - Romanian - Bhojpuri - Azerbaijani - Maithili - Hausa - Burmese - Awadhi - Thai - Dutch - Yoruba - Sindhi - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Slovenian - Croatian - Finnish - Swedish - Norwegian - Georgian - Filipino [View Reviews](https://clutch.co/profile/hugo?verified=true#reviews) --- ### [Hit Rate Solutions](https://clutch.co/profile/hit-rate-solutions) #### 4.8 out of 5 star rating (16 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 45% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Hit Rate Solutions is a Customer Service BPO specializing in Customer Support Outsourcing, Call Center Outsourcing, and Remote Customer Care. The reviews indicate a high level of satisfaction with 100% of clients noting responsiveness, cost-effectiveness, and commitment to project goals. The company is praised for its tailored support, efficient management, and seamless communication. [Visit Website](https://hitratesolutions.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support-chicago) #### Detail-oriented Clients have consistently highlighted Hit Rate Solutions' detail-oriented approach, noting their effective planning and timely delivery. One client specifically praised their professionalism and attention to detail, which significantly contributed to the success of the telemarketing campaign. The company's proactive communication and commitment to addressing client needs were also commended, reinforcing an overall positive sentiment regarding their meticulousness and dedication to project objectives. #### Experience in 6 industries Hit Rate Solutions has demonstrated expertise across various industries, including Financial Services, Real Estate, Healthcare, and Consumer Products. Clients consistently praise their efficient project management, responsiveness, and ability to generate leads and optimize communication. Overall sentiment is positive, highlighting strengths in delivering measurable outcomes and tailored support to meet industry-specific needs, making them a suitable partner for projects in these sectors. [Read All Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) ##### Arts, entertainment & music Experience Hit Rate Solutions demonstrates significant expertise in the Arts, entertainment, and music industry, particularly in managing marketing operations in Asia. Clients commend their organizational efficiency and strong understanding of the Asian market, which translates into substantial cost savings. The overall sentiment is positive, highlighting their qualified team and effective communication. Their ability to navigate non-Western markets positions them as a valuable partner for businesses looking to expand in the Arts, entertainment, and music sectors. - 1 review for arts, entertainment & music industry - $10,000 – $49,000 avg. project cost - Order Processing Support for Entertainment Company (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/136740) ##### Financial services Experience Hit Rate Solutions has demonstrated strong expertise in the financial services sector, particularly in legal assistance and customer service for debt consolidation firms. Clients commend their efficient project management, timely communication, and ability to meet specific needs with budget-friendly solutions. Overall sentiment reflects high satisfaction, noting their professionalism and effective recruitment strategies, making them a valuable partner for businesses seeking to enhance their operations in the financial services industry. - 3 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Market Research Survey for Independent Consultant (5.0/5, Feb 11, 2018): Outsourced resources from Hit Rate used telephone calls, emails, and texts to conduct data collection for marketing research. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/48684) - Legal Assistants & Support for Debt Consolidation Company (5.0/5, Nov 10, 2023): Hit Rate Solutions provides legal assistance and customer service support for a debt consolidation company. Their resources process legal documents, helping the client negotiate with creditors and law firms.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/248864) - Virtual Assistant & Recruiting for Financial Services Co (5.0/5, Jun 19, 2025): Hit Rate Solutions provides ongoing virtual assistant services for a financial services company. The team is responsible for handling the client's recruiting efforts. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/383552) ##### Healthcare Experience Hit Rate Solutions has demonstrated strong expertise in the Healthcare sector, specifically in dental services, as highlighted by their punctuality and effective communication. A client from a dental lab noted their success in collecting emails from dental offices, indicating a tailored approach to meet specific industry needs. Overall, the positive feedback suggests that Hit Rate Solutions is a reliable partner for Healthcare industry clients seeking efficient solutions. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - Email Collection for Dental Laboratory (4.5/5, Nov 10, 2023): A dental laboratory hired Hit Rate Solutions to collect emails from dental offices. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/248863) ##### Real estate Experience Hit Rate Solutions has received highly positive feedback from clients in the real estate sector, emphasizing their expertise in lead generation and conversion strategies. The company's strengths include effective project management, a commitment to professionalism, and exceptional customer service. Clients appreciate their tailored approach to defining target markets and crafting compelling communication strategies, leading to measurable outcomes like improved conversion rates and ROI. Overall, they are well-suited for real estate businesses seeking to enhance their prospect engagement and sales effectiveness. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Telemarketing Campaign for Real Estate Company (5.0/5, Feb 26, 2024): Hit Rate Solutions runs a telemarketing campaign for a real estate company. The team has defined a target market, created a contact list and a script, trained telemarketing agents, and executed call campaigns. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/271425) ##### Consumer products & services Experience Hit Rate Solutions demonstrates strong expertise in the Consumer products & services industry, particularly in providing dependable back-office support and customer follow-up services. Clients appreciate their commitment to project management and timely responses, which enhance operational efficiency. The overall sentiment is highly positive, with clients noting significant time savings and improved customer interactions, indicating that Hit Rate Solutions is a valuable partner for businesses seeking to optimize their service delivery in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Phone Answering & Data Encoding Services for Locksmith Firm (5.0/5, Dec 2, 2023): Hit Rate Solutions provides call answering and data encoding services for a locksmith company. The team forwards calls to field technicians and ensures the job order gets done for the end customers.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/253525) ##### Consulting Experience Hit Rate Solutions demonstrates strong expertise in the Consulting industry, particularly in sales development through effective outbound calling strategies. Clients have praised their efficient project management, timely delivery, and excellent communication. Notably, one client highlighted their impressive volume of over 4,000 dials in just 80 hours, showcasing their impactful results. Overall, the company is well-regarded for providing high-quality services at a competitive price, making them a suitable choice for businesses seeking reliable consulting support. - 1 review for consulting industry - Less than $10,000 avg. project cost - Call Center Services for Consulting Company (4.5/5, Jan 19, 2024): A consulting company hired Hit Rate Solutions for call center services. The team performed outbound phone calls to gather information from key accounts focused on sales development. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/262824) ##### Other Industry Experience Hit Rate Solutions demonstrates strong expertise in driving incremental revenue for clients in the Other Industry sector. Feedback emphasizes their professionalism, efficient communication, and ability to deliver comparable results to internal efforts, all while maintaining brand integrity. Clients appreciate their cost-effective solutions and solid customer engagement strategies, making them a promising partner for businesses seeking growth and improved customer interactions. - 1 review for other industry industry - Less than $10,000 avg. project cost - Outbound Prospecting & Customer Engagement for Equipment Supplier (4.5/5, Nov 6, 2017): Hit Rate Solutions provides seasonal marketing assistance by managing activities, events, messages, and calls to boost customer engagement and increase revenue.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/26456) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Hit Rate Solutions as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client from GenWealth Financial Group appreciated that the pricing was a good fit for their budget, while another from Next Dental Lab remarked on the good value for cost. Overall, clients express satisfaction with the balance of quality and affordability, indicating a positive sentiment towards the company's pricing structure. [Read All Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (11 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) --- ### [LiveAdmins](https://clutch.co/profile/liveadmins) #### 5 out of 5 star rating (1 reviews) - 250 - 999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% AI Consulting - 25% AI Development - 25% Call Center Services - 20% Customer Service Outsourcing - 15% Generative AI #### Company description LiveAdmins is a customer engagement company specializing in providing live chat services for businesses. Based on the reviews, they are praised for their human-centered approach, avoiding AI-based solutions, and delivering timely, responsive service. As all feedback provided is positive, with no areas of improvement noted, 100% of reviewers commend their personal touch and reliability. [Visit Website](https://www.liveadmins.com/) #### Timely Clients have consistently praised LiveAdmins for their timely delivery and responsiveness. One client noted, 'They deliver on time' and highlighted the ease of communication with real representatives, stating, 'It is impressive to work with real people who answer the phone.' Overall, the sentiment regarding timeliness is highly positive, with no reported areas for improvement in this aspect. #### Experience in 1 industry LiveAdmins has demonstrated expertise in the solar energy sector, providing personalized chat services that enhance customer experience by avoiding AI interactions. Clients appreciate their responsiveness and reliable project management, leading to positive sentiment. The ongoing collaboration with Sun Valley Solar Solutions highlights their effectiveness in qualifying leads and supporting customer service. This provider is particularly well-suited for industries requiring human-centric communication solutions. [Read All Reviews](https://clutch.co/profile/liveadmins?verified=true#reviews) ##### Other industries Experience LiveAdmins has demonstrated expertise in delivering personalized chat services tailored to the nuances of the Other industries sector, such as renewable energy. Clients appreciate the company's commitment to utilizing human agents over AI, resulting in higher customer satisfaction. Their responsiveness and effective communication have been highlighted as significant strengths, ensuring timely project management. Overall, LiveAdmins is well-regarded for its impactful service, making it a strong candidate for businesses seeking personalized customer interaction solutions. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - Chat Support Services for Solar Solutions Company (5.0/5, Aug 20, 2025): LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. [Read Full Review](https://clutch.co/go-to-review/liveadmins/399793) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received. [Read All Reviews](https://clutch.co/profile/liveadmins?verified=true#reviews) #### 3 fixed price Customer Service Outsourcing packages Packages & Pricing Choose The Perfect Plan For Your Business --- ### [SYKES](https://clutch.co/profile/sykes) - $5,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 25% Call Center Services - 30% Customer Service Outsourcing - 25% Sales Outsourcing - 10% Social Media Marketing #### Company description SYKES is a Customer Service Outsourcing company. They are headquartered in Tampa, Florida and Chicago, Illinois, and their services include Customer Service Outsourcing and Call Center Services. [Visit Website](https://www.sykes.com/) #### 1% of employees work in Chicago office Chicago, IL 500 W. Madison St. Suite 2060 31 - 40 employees [See All Locations (10)](https://clutch.co/profile/sykes#location) --- ### [Signius Communications](https://clutch.co/profile/signius-communications) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Park Ridge, IL #### Services Provided - Allocation of Expertise by Percentage - 56% Call Center Services - 44% Customer Service Outsourcing #### Company description Answering service Signius Communications was launched in 1994. The company offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://signius.com/) --- ### [Administrative Resource Options](https://clutch.co/profile/administrative-resource-options) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 85% Call Center Services - 15% Customer Service Outsourcing #### Company description Administrative Resource Options is a call center service. They are headquartered in Chicago, Illinois. Their team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.aroptions.com/) --- ### [zeemedicalbilling](https://clutch.co/profile/zeemedicalbilling) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Evanston, IL #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 20% Business Consulting #### Company description Zeemedicalbilling is a telephone answering service. They focus on Call Center Services and Back Office Outsourcing and were established in 2010. The firm is headquartered in Evanston, Illinois. [Visit Website](https://zeemedicalbilling.com/) --- ### [Touch Support](https://clutch.co/profile/touch-support) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 10% BI & Big Data Consulting & SI - 10% Back Office Outsourcing - 10% Cloud Consulting & SI - 10% Application Management & Support - 10% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% IT Managed Services - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Big data analytics company Touch Support was founded in 2003. The company provides BI & big data consulting & SI and cloud consulting & SI. [Visit Website](https://www.touchsupport.com/) --- ### [Consolidated CCS](https://clutch.co/profile/consolidated-ccs) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Customer Service Outsourcing #### Company description Launched in 2010, Consolidated CCS is an answering service company. The team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](http://consolidatedccs.com/) --- ### [Cloud5 Communications](https://clutch.co/profile/cloud5-communications) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 20% Customer Service Outsourcing - 50% IT Managed Services #### Company description Cloud5 Communications is an IT managed services company established in 2006. Their team provides IT managed services and Call Center Services. [Visit Website](https://cloud5.com/) --- ### [Unicom Teleservices](https://clutch.co/profile/unicom-teleservices) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Alsip, IL #### Services Provided - Allocation of Expertise by Percentage - 49% Call Center Services - 41% Customer Service Outsourcing - 10% Transcription #### Company description In Alsip, Illinois, Unicom Teleservices is an answering service. Launched in 1990, the team offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.unicomcorp.com/) --- ### [Scale Virtually](https://clutch.co/profile/scale-virtually) - 10 - 49 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Scale Virtually, a telephone answering service, provide Call Center Services and Back Office Outsourcing. They were established in 1999. [Visit Website](https://scalevirtually.com/) --- ### [MLP Business Support Services LLC](https://clutch.co/profile/mlp-business-support-services) - $1,000+ minimum project size - $25 - $49 average hourly rate - Freelancer employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 60% Back Office Outsourcing - 40% Customer Service Outsourcing #### Company description Launched in 2018, MLP Business Support Services LLC is a Back Office Outsourcing company. The small team focuses on Back Office Outsourcing and Customer Service Outsourcing. [Visit Website](https://www.mlpbusinesssupportservices.com/) --- ### [Intellize Info Solutions](https://clutch.co/profile/intellize-info-solutions) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Arlington Heights, IL #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 25% Customer Service Outsourcing - 20% IT Managed Services - 25% Market Research #### Company description Intellize Info Solutions is a data management company specializing in data cleaning, data mining, and market research. The company has received positive feedback for its accuracy and efficiency, with an error rate of less than 3% and a data cleanliness rate of 95%. Reviewers highlight its exceptional project management and responsiveness, contributing to a smooth client experience. [Visit Website](https://www.intellizeinfosolutions.com/) #### 15% of employees work in Arlington Heights office Arlington Heights, IL South Princeton Avenue 2 - 5 employees (238) 456-7894 [See All Locations (3)](https://clutch.co/profile/intellize-info-solutions#location) --- ### [Royal Call Centers](https://clutch.co/profile/royal-call-centers) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Mount Prospect, IL #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 48% Call Center Services - 26% Customer Service Outsourcing - 16% Sales Outsourcing #### Company description Royal Call Centers is a call center company. Based in Mount Prospect, Illinois, the firm was launched in 2014. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.royalcallcenters.com/) --- ### [Telefund](https://clutch.co/profile/telefund) - 10 - 49 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Fulfillment #### Company description Headquartered in Chicago, Illinois, Telefund is an answering service company. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](http://www.telefund.com) --- ### [Brown & Joseph](https://clutch.co/profile/brown-joseph) - 50 - 249 employees - Itasca, IL #### Services Provided - Allocation of Expertise by Percentage - 30% Custom Software Development - 40% Call Center Services - 10% Customer Service Outsourcing - 20% Business Consulting #### Company description Brown & Joseph, a phone answering service, was launched in 1996. They specializes in Call Center Services and Custom Software Development. [Visit Website](https://brownandjoseph.com) --- ### [Remote Employee](https://clutch.co/profile/remote-employee) - 50 - 249 employees - Wheaton, IL #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 10% Custom Software Development - 10% Back Office Outsourcing - 10% Customer Service Outsourcing - 10% Digital Strategy - 10% HR Consulting - 10% IT Strategy Consulting - 10% Business Consulting - 10% Marketing Strategy - 10% Mobile App Development #### Company description Remote Employee is a Marketing Strategy company. They are located in Wheaton, Illinois and San Fernando, Philippines, and their services include Marketing Strategy and Digital Strategy. [Visit Website](https://www.remoteemployee.com/) --- ### [Rely Services Inc](https://clutch.co/profile/rely-services) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Schaumburg, IL #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 15% CRM Consulting and SI - 10% Customer Service Outsourcing - 5% Digital Strategy - 10% Finance & Accounting Outsourcing (FAO) - 3% HR Outsourcing - 7% Staffing - 10% Transcription #### Company description Rely Services Inc is a Back Office Outsourcing company. The Schaumburg, Illinois-based firm was launched in 1997. Their services include Back Office Outsourcing and CRM consulting and SI. [Visit Website](https://relyservices.com/) --- ### [AST LLC](https://clutch.co/profile/ast) - 250 - 999 employees - Lisle, IL #### Services Provided - Allocation of Expertise by Percentage - 50% CRM Consulting and SI - 50% Customer Service Outsourcing #### Company description CRM consulting and SI and Customer Service Outsourcing company AST LLC was launched in 1995. The firm specializes in CRM consulting and SI and Customer Service Outsourcing, and is midsize. [Visit Website](https://www.astcorporation.com/) --- ### [Allianze BPO Services](https://clutch.co/profile/allianze-bpo-services) - $1,000+ minimum project size - 50 - 249 employees - Schaumburg, IL #### Services Provided - Allocation of Expertise by Percentage - 20% Custom Software Development - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Market Research #### Company description Allianze BPO Services is a Market Research company. Located in Schaumburg, Illinois, the company was established in 2014. Their team specializes in Market Research and Custom Software Development. [Visit Website](https://www.allianzebposervices.com/) --- ### [Providers Care Billing](https://clutch.co/profile/providers-care-billing) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Schaumburg, IL #### Services Provided - Allocation of Expertise by Percentage - 80% Back Office Outsourcing - 20% Customer Service Outsourcing #### Company description Providers Care Billing, a midsize Back Office Outsourcing company, is located in Schaumburg, Illinois. Their services include Back Office Outsourcing and Customer Service Outsourcing. [Visit Website](https://providerscarebilling.com/) --- ### [Trinite Consulting Group LLC](https://clutch.co/profile/trinite-consulting-group) - 10 - 49 employees - Schaumburg, IL #### Services Provided - Allocation of Expertise by Percentage - 35% Customer Service Outsourcing - 30% Business Consulting - 35% Staffing #### Company description Customer Service Outsourcing company Trinite Consulting Group LLC is in Schaumburg, Illinois and Princeton, New Jersey. They provide Customer Service Outsourcing and Staffing. [Visit Website](https://www.triniteconsulting.com/) --- ### [Fly High Virtual Services](https://clutch.co/profile/fly-high-virtual-services) - Freelancer employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 60% Back Office Outsourcing - 40% Customer Service Outsourcing #### Company description Founded in 2017, Fly High Virtual Services is a small Back Office Outsourcing company located in Chicago, Illinois. Their team offers Back Office Outsourcing and Customer Service Outsourcing. [Visit Website](https://flyhighvirtual.weebly.com/) --- ### [Gerber National Claim Services](https://clutch.co/profile/gerber-national-claim-services) - 50 - 249 employees - Schaumburg, IL #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Gerber National Claim Services is a call center company and Customer Service Outsourcing company established in 1999. The team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.gerberncs.com/) --- ### [Scranton Gillette Communications, Inc.](https://clutch.co/profile/scranton-gillette-communications) - 250 - 999 employees - Arlington Heights, IL #### Services Provided - Allocation of Expertise by Percentage - 25% Customer Service Outsourcing - 25% Event Marketing - 25% Marketing Strategy - 25% Search Engine Optimization #### Company description In Arlington Heights, Illinois, Scranton Gillette Communications, Inc. Is an Event Marketing company. The team focuses on Event Marketing and Marketing Strategy. [Visit Website](https://scrantongillette.com/) --- ### [Insuresoft](https://clutch.co/profile/insuresoft) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - University Park, IL #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 60% Customer Service Outsourcing #### Company description Launched in 1993, Insuresoft is a midsize University Park, Illinois-based Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.insuresoft.com/) --- ### [QCSS](https://clutch.co/profile/qcss) - 50 - 249 employees - Deer Park, IL #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description QCSS is a call center and Customer Service Outsourcing company in Deer Park, Illinois. Launched in 1991, the team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](https://qcssinc.com/) --- ### [Appletree Answers](https://clutch.co/profile/appletree-answers) - 250 - 999 employees - Northbrook, IL #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing #### Company description Appletree Answers is a Back Office Outsourcing company. Founded in 1995, their team focuses on Back Office Outsourcing and Call Center Services. [Visit Website](https://appletreeanswers.com/) --- ### [Michelle Silverthorn | Diversity Speaker](https://clutch.co/profile/michelle-silverthorn-diversity-speaker) - Freelancer employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 60% Corporate Training & Coaching - 20% Customer Service Outsourcing - 20% Business Consulting #### Company description Michelle Silverthorn | Diversity Speaker is a Corporate Training & Coaching company. Based in Chicago, Illinois, the team offers Corporate Training & Coaching and Business Consulting. [Visit Website](https://michellesilverthorn.com/) --- ### [Jyngle](https://clutch.co/profile/jyngle) - $1,000+ minimum project size - 10 - 49 employees - Geneva, IL #### Services Provided - Allocation of Expertise by Percentage - 90% Call Center Services - 10% Customer Service Outsourcing #### Company description Jyngle is a call center service. The Geneva, Illinois-based agency specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](https://jyngle.io) --- ### [MAI Voice](https://clutch.co/profile/mai-voice) - 50 - 249 employees - Elgin, IL #### Services Provided - Allocation of Expertise by Percentage - 75% Call Center Services - 25% Customer Service Outsourcing #### Company description MAI Voice is an Elgin, Illinois-based call center service. Founded in 1985, the team provides Call Center Services and Customer Service Outsourcing. [Visit Website](https://maivoice.com/) --- ### [Windy City Call Center](https://clutch.co/profile/windy-city-call-center) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Palatine, IL #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Call center Windy City Call Center is located in Palatine, Illinois. Established in 2009, the team focuses on Call Center Services and Sales Outsourcing. [Visit Website](http://windycitycallcenter.com) --- ### [Special Interest Answering](https://clutch.co/profile/special-interest-answering) - 10 - 49 employees - Joliet, IL #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Customer Service Outsourcing #### Company description Special Interest Answering is a small answering service company headquartered in Joliet, Illinois. The team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.specialinterestanswering.com) --- ### [Bridge Personnel Services](https://clutch.co/profile/bridge-personnel-services) - 10 - 49 employees - Hoffman Estates, IL #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 10% Call Center Services - 10% Customer Service Outsourcing - 30% Recruiting - 30% Staffing #### Company description Bridge Personnel Services is a Staffing company. The team is based in Hoffman Estates, Illinois, and their services include Staffing and Recruiting. [Visit Website](http://bridgepersonnel.com/) --- ### [Special Interest Answering Service](https://clutch.co/profile/special-interest-answering-service) - 10 - 49 employees - Joliet, IL #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Call center Special Interest Answering Service focuses on Call Center Services and Customer Service Outsourcing. They are based in Joliet, Illinois. [Visit Website](https://www.247answering.com/) --- ### [LiveVoice](https://clutch.co/profile/livevoice) - 2 - 9 employees - Itasca, IL #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description LiveVoice is an answering service in Itasca, Illinois. Launched in 2016, the team offers Call Center Services and Sales Outsourcing. [Visit Website](http://www.livevoice.com/) --- ### [Inktel Contact Center Solutions](https://clutch.co/profile/inktel-contact-center-solutions) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Glendale Heights, IL #### Services Provided - Allocation of Expertise by Percentage - 12% Call Center Services - 58% Customer Service Outsourcing - 10% E-Commerce Development - 10% Graphic Design - 10% Direct Marketing #### Company description Founded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.inktel.com/) #### 1% of employees work in Glendale Heights office Glendale Heights, IL 80 Internationale Blvd. Suite A employees [See All Locations (2)](https://clutch.co/profile/inktel-contact-center-solutions#location) --- ### [Around The Clock Answering Service](https://clutch.co/profile/around-clock-answering-service) - 50 - 249 employees - Niles, IL #### Services Provided - Allocation of Expertise by Percentage - 75% Call Center Services - 25% Customer Service Outsourcing #### Company description Midsize call center service Around The Clock Answering Service, is located in Niles, Illinois. The team offers Call Center Services and Customer Service Outsourcing. [Visit Website](http://atc-service.com/) --- ### [AYS Dispatch](https://clutch.co/profile/ays-dispatch) - 10 - 49 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 25% Corporate Travel Management - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Small call center service AYS Dispatch, is in Chicago, Illinois. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](http://aysdispatch.com) --- ### [NuFone](https://clutch.co/profile/nufone) - 10 - 49 employees - Oak Park, IL #### Services Provided - Allocation of Expertise by Percentage - 75% Call Center Services - 25% Customer Service Outsourcing #### Company description NuFone is a phone answering service. The Oak Park, Illinois-based company was established in 1935. Their team provides Call Center Services and Customer Service Outsourcing. [Visit Website](https://nufoneansweringservice.com) --- ### [Sea Hawks Solution](https://clutch.co/profile/sea-hawks-solution) - 2 - 9 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 10% Advertising - 10% Custom Software Development - 10% Back Office Outsourcing - 20% Call Center Services - 10% Customer Service Outsourcing - 10% IT Strategy Consulting - 10% Business Consulting - 10% Marketing Strategy - 10% Transcription #### Company description Headquartered in Chicago, Illinois, Sea Hawks Solution is a call center service. Founded in 2018, the team provides Call Center Services and Advertising. [Visit Website](https://www.seahawkssolution.com/) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. 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