Top Customer Support Services in Charlotte
4 Companies
1 Leaders 3 Contenders
List of the Top Charlotte Customer Support Companies
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Clutch Leaders Matrix
Rollover to see company insights or click a company below for more details.
- 1 AnswerLive
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 1 Charlotte Customer Support Companies
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- Undisclosed
- Undisclosed
- 50 - 249
- Gastonia, NC
Ability to deliver
25.7/40.0- 15 Reviews
- 5.2 Clients & Experience
- 5.5 Market Presence
Service focus
- 20% Customer Service Outsourcing
- 80% Other
Contenders Breakdown
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- $1,000+
- < $25 / hr
- 10 - 49
- Huntersville, NC
Ability to deliver
5.3/40.0- 0 Reviews
- 0 Clients & Experience
- 5.3 Market Presence
Service focus
- 45% Customer Service Outsourcing
- 55% Other
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- Undisclosed
- Undisclosed
- 2 - 9
- Waxhaw, NC
Ability to deliver
4/40.0- 0 Reviews
- 0 Clients & Experience
- 4 Market Presence
Service focus
- 25% Customer Service Outsourcing
- 75% Other
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- $50,000+
- $25 - $49 / hr
- 250 - 999
- Salisbury, NC
Ability to deliver
26.1/40.0- 15.8 Reviews
- 4.6 Clients & Experience
- 5.7 Market Presence
Service focus
- 40% Customer Service Outsourcing
- 60% Other
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Featured
What are Featured Providers?
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- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Chicago, IL
Services provided
- 40% Customer Service Outsourcing
- 20% Back Office Outsourcing
- 20% Data Annotation Services +2 services
- 10% Call Center Services
- 10% Content Moderation Services
Project HighlightCustomer Support for Food Delivery Platform
5.0 - Hugo provides ongoing customer support for a food delivery platform. They manage customer complaints, push notifications, content publishing, and multilingual support across 40 countries.
See all 25 Reviews- Reviews mention "innovative"
- Reviews mention "experienced"
- Reviews mention "reliable"
- Reviews mention "hard working"
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- $1,000+
- < $25 / hr
- 10 - 49
- Cairo, Egypt
Services provided
- 30% Customer Service Outsourcing
- 30% Call Center Services
- 20% Back Office Outsourcing +1 service
- 20% Sales Outsourcing
Project HighlightCustomer Service Outsourcing for Crypto Exchange Platform
5.0 - BPO Hive LLC provides customer support services for a crypto exchange platform. They provide multi-channel customer support on a 24/7 basis. The client's goal is to improve their customer
See all 4 Reviews- Reviews mention "timely"
- Completed projects in 2 countries
- Reviews mention "communicative"
- Reviews mention "high-quality work"
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- Undisclosed
- Undisclosed
- 1,000 - 9,999
Services provided
- 35% Customer Service Outsourcing
- 35% Data Annotation Services
- 30% Generative AI
Project HighlightData Annotation Services for Mapping Company
4.5 - Mindy Support provides data annotation services for a mapping company. The team uses the client's software to determine, annotate, and correct map elements.
See all 32 Reviews- Reviews mention "great project management"
- Reviews mention "understands the needs of their clients"
- Reviews mention "high-quality work"
- Reviews mention "efficient"
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- Undisclosed
- Undisclosed
- 50 - 249
- Gastonia, NC
Services provided
- 20% Customer Service Outsourcing
- 50% Call Center Services
- 15% Back Office Outsourcing +1 service
- 15% Sales Outsourcing
Focused primarily on small businesses, AnswerLive provides high-value answering services with a personal touch. We offer a 14-day free trial with no contracts or commitments to show our customers
- Reviews mention "easy to work with"
- Reviews mention "personable"
- Reviews mention "timely"
- Reviews mention "professional"
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- $1,000+
- < $25 / hr
- 10 - 49
- Huntersville, NC
Services provided
- 45% Customer Service Outsourcing
- 40% Staffing
- 15% Call Center Services
In Huntersville, North Carolina and Slocomb, Alabama, S & E Group, LLC is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Staffing.
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Featured
What are Featured Providers?
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- $5,000+
- $25 - $49 / hr
- 50 - 249
- Austin, TX
Services provided
- 50% Customer Service Outsourcing
- 25% Call Center Services
- 25% Sales Outsourcing
Project HighlightCall Center Services for Educational Tecnology Services Co
5.0 - ContactWorks provided call center services for an educational technology services company. ContactWorks provided a call center team that provided support on Google Chromebook devices.
See all 6 Reviews- Reviews mention "attentive"
- Reviews mention "reliable"
- Reviewed 2 times in the past 6 months
- Reviews mention "team players"
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- Undisclosed
- Undisclosed
- 2 - 9
- Waxhaw, NC
Services provided
- 25% Customer Service Outsourcing
- 25% AI Consulting
- 25% Call Center Services +1 service
- 25% Sales Outsourcing
Heyou.ai is an answering service company. The small Waxhaw, North Carolina-based team provides Call Center Services and Customer Service Outsourcing. The firm was founded in 2023.
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- $50,000+
- $25 - $49 / hr
- 250 - 999
- Salisbury, NC
Services provided
- 40% Customer Service Outsourcing
- 35% Call Center Services
- 10% Back Office Outsourcing +2 services
- 10% Business Consulting
- 5% HR Consulting
GCS is an outsource contact center organization that focuses on delivering effective communication with your customers. We manage voice and self-service channels to meet your required service
- Reviews mention "high-quality work"
- 4.6 out of 5.0 rating for cost
- Reviews mention "timely"
- Reviews mention "helpful"