# Top Customer Support Outsourcing Companies Highly reviewed Customer Support companies include Helpware CX, Hugo Inc., TECHSPEED INC, Simply Contact, Connext, Unity Communications, Enshored, Wing Assistant, SupportYourApp, Remote CoWorker. Great customer experiences keep buyers loyal, but building an in-house support team isn’t always practical. Customer support outsourcing companies give you on-demand talent, multichannel expertise, and 24/7 coverage so you can focus on core growth. Clutch curates the world’s top providers through a rigorous, review-driven vetting process that verifies client results, industry expertise, and service quality. Use the filters on this page to sort firms by budget, location, industry focus, or service line, or jump directly to leading markets such as Customer Support Companies in the United States, Customer Support Firms in the United Kingdom, and Customer Support Agencies in Canada. Read in-depth client reviews, compare portfolios, and hire with confidence. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Customer Service Outsourcing Companies Ratings Updated: Jul 29, 2026 ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values. [Visit Website](https://helpware.com/cx/services/customer-support?utm_source=clutch.co&utm_medium=referral&utm_campaign=customer-support) #### Open to feedback The overall sentiment regarding Helpware's openness to feedback is positive. Clients appreciate their willingness to listen and adapt, as evidenced by one client's note on their readiness to address ideas and provide quick responses. Although there were instances of misunderstanding task requests, the client emphasized that Helpware is always receptive to feedback, demonstrating a commitment to improving communication and project outcomes. - Design & SMM for Graphic Design Firm & Online Shop (4.5/5, Jan 13, 2021): The regularity of our communication motivates me to provide them with tasks and feedback to keep internal projects moving. At times there's a misunderstanding of my task request. I have to explain more completely using visuals in the Slack channel to get the project done. However, that's the nature of online interactions and would be an issue with any team during these times of working from home. They are always open to my feedback and quick to respond. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/34522) #### 3 reviews mention Customer Service Outsourcing Call Center Services for Hotel Booking Software Company 5.0/5 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. - 3 of 3 Customer Service Outsourcing reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helpware-cx/226842) #### Experience in 13 industries Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) ##### Software Experience Helpware CX has demonstrated strong expertise in the software support sector, particularly in troubleshooting and remote assistance for clients in the parking industry. Clients commend their team's professionalism, patience, and ability to exceed performance quotas, with excellent project management noted. Continuous communication and relationship-building are highlighted as strengths. Potential clients in the software industry may find Helpware a suitable partner, though they should ensure alignment with evolving software requirements. - 1 review for software industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service Outsourcing for Parking Software Company (5.0/5, Feb 12, 2024): Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for end clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/268263) ##### Consumer Products Experience Helpware CX has demonstrated exceptional expertise in delivering customer support services for the Consumer Products industry, particularly in handling high volumes of inquiries efficiently. Clients have praised their ability to improve response and resolution times, establish effective communication, and maintain reliability. Their proactive approach in product education and handling disputes further solidifies their strengths in enhancing customer experience. Overall, Helpware's attentive and dedicated service makes them a strong candidate for businesses seeking robust customer support solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Team for Lifestyle Brand (5.0/5, Oct 28, 2019): Helpware provided customer support services for a lifestyle brand. This included responding to inquiries regarding order status, conducting refunds and exchanges, answering incoming calls, and more. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/74209) ##### Healthcare Experience Helpware demonstrates robust expertise in the Healthcare sector, particularly in enhancing customer experience for SMBs. Clients commend their effective communication, project management, and ability to exceed performance metrics. Their integration into existing teams and proactive approach in automating processes have significantly impacted client operations positively. Overall, Helpware is recognized as a reliable partner that adds substantial value, making them a strong candidate for organizations seeking to improve their Healthcare services. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO for Meditation App Business (5.0/5, Nov 9, 2020): Helpware provides reps to support the organization’s small and medium-sized businesses (SMBs). Their work has involved automating and documenting onboarding processes. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109848) ##### Information technology Experience Helpware has garnered positive feedback in the Information Technology sector, particularly for its expertise in managed services and image annotation. Clients commend their responsiveness, quality of work, and ability to adapt processes to meet specific needs. Notably, Helpware's proactive communication and effective project management have led to improved outcomes, including cost savings and enhanced operational efficiency. The overall sentiment indicates that Helpware is a reliable partner for businesses seeking to optimize their IT capabilities. - 2 reviews for information technology industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Image Annotation for Computer Vision Software (5.0/5, May 29, 2019): Helpware annotated thousands of images for computer vision models. They adjusted their internal tools to match the specified business process and did QA. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109902) - Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) ##### eCommerce Experience Helpware has demonstrated significant expertise in the eCommerce sector by providing tailored customer service solutions that align with client values. Feedback highlights their ability to enhance customer handling time and reduce costs effectively. Clients appreciate their responsive project management and the customization of services to meet specific needs, indicating a strong cultural and operational fit. Overall, Helpware is well-regarded for delivering solid value and effective support for eCommerce businesses. - 1 review for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Clothing Company (5.0/5, Dec 8, 2023): Helpware provides customer support to a clothing company. They provide customer service agents to strengthen the internal sales team and cater to customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/254956) ##### Education Experience Helpware CX has received positive feedback from clients in the Education industry, particularly for their expertise in customer support. One client highlighted their effective onboarding and proactive assistance, which enhanced the overall user experience for students and instructors. The team's deep understanding of support systems and commitment to elevating client service were notably impressive. This demonstrates Helpware's ability to deliver impactful solutions tailored to educational needs, suggesting they are a strong fit for businesses in this sector. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Learning Software Company (5.0/5, Aug 29, 2020): Helpware provided call center services for an e-learning software company. The team provides support to students who are attempting to navigate the software. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/51984) ##### Food & Beverages Experience Helpware has received positive feedback from clients in the Food & Beverages industry, highlighting their agility and responsiveness in providing customer support. Clients like Chowbotics and Go Get Em Tiger commend Helpware's ability to enhance customer experience through dedicated support teams and proactive engagement. Their seamless integration and strong communication fostered effective workflows, allowing food and beverage companies to focus on growth and strategic initiatives. Overall, Helpware demonstrates a strong fit for businesses seeking reliable customer support solutions in this sector. - 2 reviews for food & beverages industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409) - Call Center Services for Food & Beverage Company (5.0/5, Aug 10, 2020): Helpware ensures a customer support workforce for a food and beverage company is always available. They guarantee that all calls are being attended and support requests are cleared up immediately. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/35032) ##### Nonprofit Experience Helpware has demonstrated strong expertise in providing scalable calling solutions for nonprofit organizations, particularly in public health initiatives. Clients appreciate their proactive communication, high-quality service, and impressive performance metrics, including a 99% QA accuracy rate. Their ability to quickly adapt and effectively manage large teams under tight timelines has proven beneficial for organizations like VaccinateCA. Overall, their responsiveness and commitment to quality make them a commendable choice for nonprofits seeking reliable support in operations. - 1 review for nonprofit industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Nonprofit Organization (5.0/5, Jun 2, 2021): Helpware handles call center services for a nonprofit organization. The team provides daily operational support, making outbound calls to pharmacies and clinics to gather COVID-19 vaccination data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/41747) ##### Media Experience Helpware has received positive feedback from clients in the Media industry, highlighting their expertise in customer service and content management. Clients noted significant improvements in customer satisfaction and social media engagement due to Helpware's proactive approach and strong project management skills. Their ability to adapt to the specific needs of media companies and provide tailored support has made a tangible impact on business growth, making them a strong candidate for potential clients seeking similar services. - 2 reviews for media industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Social Media Management for Author (5.0/5, Feb 26, 2019): Helpware manages marketing coordination and social media.  They collaborated on a style guide and now operate a content calendar. The internal team creates the content, which Helpware then edits and posts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/65247) - Call Center Services for Resume Builder Website (5.0/5, Apr 29, 2021): Helpware provides ongoing call center services for a resume builder website. The team provides product support and technical troubleshooting via email and phone channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/138213) ##### Retail Experience Helpware has demonstrated significant expertise in the Retail industry by effectively assisting a rapidly growing online rental company with order processing and customer communication. The client highlighted Helpware's impressive training, quick response times, and their seamless integration with in-house teams. This capability allowed for enhanced operational efficiency and immediate customer problem resolution, indicating Helpware's strong impact and reliability in supporting retail businesses. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - Customer Service Staff for Sports Gear Rental Company (4.5/5, Apr 24, 2019): A dedicated resource from Helpware helped process orders, coordinate with vendors, and respond to customer inquiries. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/94054) ##### Other Industry Experience Helpware demonstrates strong expertise in providing technical support within the Other Industry sector, particularly for clients like CVPS. Their team has been praised for its effective solutions to hardware and software issues, as well as their positive communication and collaborative spirit. Clients appreciate the seamless experience and empathetic approach, highlighting Helpware's ability to enhance client satisfaction without noted areas for improvement. This positions them as a reliable partner for businesses seeking support in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Tech Support for Valet Tech Solution Provider (5.0/5, Jan 25, 2019): Helpware provides software and hardware support for a tech company’s clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/49275) ##### Automotive Experience Helpware has demonstrated expertise in the Automotive industry by efficiently implementing digital marketing projects that enhance campaign performance. Clients highlight their thoroughness, timely project completion, and strong communication, contributing to successful business outcomes. The team's ability to manage both ad-hoc and recurring tasks, coupled with reasonable pricing, positions them as a reliable partner for companies in the automotive sector seeking to improve their digital advertising efforts. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): Helpware helped set up digital marketing accounts in Bing, DoubleClick, Facebook, Google Ads, Google Analytics, and Google Tag Manager. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) ##### Business services Experience Helpware CX has garnered positive feedback within the Business services industry, highlighted by its commitment to enhancing client operations through dedicated support and effective communication. Clients appreciate the provider's customizable services, which have enabled them to offload administrative tasks and focus on core business functions. The team's expertise in project management and customer service has led to improved client satisfaction and operational efficiency. Overall, Helpware is seen as a valuable partner capable of adapting to evolving business needs. - 3 reviews for business services industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative and Internal Support for Strategy Consultancy (5.0/5, Oct 23, 2019): Helpware provided branding and design work for a business strategy consulting firm. Their team was an extension of the internal team, bolstering day-to-day operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70882) - Customer Support for Analytics Company (5.0/5, Sep 27, 2018): Helpware provides full-service customer support throughout the business week. The team is contracted on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127201) - Office Support Resources for Hiring Company (5.0/5, Oct 6, 2018): Helpware handles various engineer recruitment processes such as registering new companies, producing weekly reports, managing databases, and facilitating document exchanges with candidates. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130551) ##### Financial services Experience Clients in the financial services sector have praised Helpware for its expertise in market research and CRM administration, particularly in the US healthcare space. Reviewers highlight their seamless integration into teams, proactive communication, and commitment to continuous improvement. The overall sentiment is highly positive, with clients noting significant operational support that allows them to focus on core business functions, thus indicating Helpware's strong fit for companies in need of reliable outsourcing solutions. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Mkt Research & CRM Administration for Financial Services Co (4.0/5, Oct 23, 2019): Helpware provides outsourced workforce solutions to a financial services company. They conduct research on operators and themes within the US healthcare services space. The team also administers the CRM. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70550) - Data Entry & Back Office Support for Marketing Services Company (5.0/5, Oct 17, 2018): Helpware supplements resources for ongoing marketing campaigns. They handle automated outreach efforts and use Zapier to manage relationships. The team oversees event registration and the user database. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135133) ##### Advertising & marketing Experience Helpware has received positive feedback from clients in the Advertising & marketing industry, highlighting their expertise in social media strategy, content creation, and email marketing. Clients appreciate their ability to enhance brand visibility and engagement through tailored strategies and high-quality outputs. The team is noted for their professionalism, effective communication, and commitment to client success, making them a reliable partner for businesses seeking to improve their marketing efforts. - 3 reviews for advertising & marketing industry - Less than $10,000 avg. project cost - Design & SMM for Graphic Design Firm & Online Shop (4.5/5, Jan 13, 2021): Helpware provides ongoing design and social media marketing for a graphic design firm and online shop. The team was hired to provide design and production assistance, as well as create a social media plan. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/34522) - Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Helpware provides assistance with staffing resources for article engagement tasks in German and English. They source and vet potential candidates before training them via video conferences. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Helpware buttressed the marketing efforts of an e-commerce-focused marketing agency. They helped the client craft personalized messaging for prospective clients. The team also spearheaded email campaigns. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) ##### Telecommunications Experience Helpware CX has demonstrated strong capabilities in the Telecommunications sector, notably in customer acquisition through effective marketing strategies. Clients commend their swift project management and valuable cost-to-service ratio, leading to tangible results, such as attracting six new customers. Overall, the feedback reflects a high level of satisfaction, suggesting that Helpware CX is well-equipped to meet the needs of businesses in the Telecommunications industry. - 1 review for telecommunications industry - Unknown avg. project cost - Customer Research Services for Telecommunications Co (4.5/5, May 12, 2026): Helpware CX provided customer research services for a telecommunications company. The goal was to attract customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/456537) ##### Arts, entertainment & music Experience Helpware has received positive feedback in the Arts, entertainment, and music sector for its effective customer service outsourcing. Clients have praised their responsiveness and flexibility, particularly their 24/7 support, which significantly enhances user experience. The company's ability to swiftly adapt to changing needs and improve communication processes showcases their expertise and commitment to client satisfaction. Overall, Helpware's strengths in managing customer interactions make them a valuable partner for businesses in the Arts, entertainment, and music industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Store Platform (5.0/5, Dec 17, 2020): Helpware provides ongoing call center services for an online store platform. The team supplies seven days a week coverage and they handle calls, chats, and other support and assistance channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/140836) ##### IT Services Experience Helpware CX demonstrates strong expertise in IT services, particularly in managing customer support for digital platforms. Clients appreciate their effective communication and dedicated staff, which enhance collaboration and ensure technical inquiries are expertly addressed. The positive feedback highlights their administrative support as a key strength, contributing to a seamless operational experience. Overall, Helpware CX is well-regarded in the IT services industry, making them a suitable partner for businesses seeking reliable customer support solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Tech Support for IT Company (5.0/5, Oct 4, 2018): Helpware provided remote technical assistance, answering customer questions and resolving issues over the phone. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129619) #### 4.7 out of 5.0 rating for cost What Clients Have Said Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) - $50,000 to $199,999 (12 reviews) - $10,000 to $49,000 (10 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (3 reviews) - $10,000,000 + (1 reviews) --- ### [Hugo Inc.](https://clutch.co/profile/hugo) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 10% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing #### Company description Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency. [Visit Website](https://hugotech.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support) #### Communicative Hugo Inc. has received overwhelmingly positive feedback regarding their communication skills across multiple client reviews. Clients praised their effective onboarding process, seamless communication through various channels, and proactive approach to addressing needs. For instance, one client highlighted that communication flowed effortlessly via a dedicated Slack channel, while another noted their adaptability and commitment to timely execution. Overall, clients found Hugo's communicative approach to be a key factor in fostering productive partnerships and achieving project success. - Staff Aug & Content Moderation for Blockchain Technology Co (5.0/5, Aug 23, 2023): Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. [Read Full Review](https://clutch.co/go-to-review/hugo/227600) - Customer Support for FinTech Organization (5.0/5, Aug 23, 2023): Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects. [Read Full Review](https://clutch.co/go-to-review/hugo/227511) - Call Center Services for Gaming Company (5.0/5, Aug 17, 2023): Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries. [Read Full Review](https://clutch.co/go-to-review/hugo/226093) - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): While our experience with Hugo was largely positive, there are a few areas where improvement could enhance the overall collaboration. Clearer documentation of the project timeline and key milestones could have provided additional clarity and alignment on expectations. Improved transparency in the decision-making process and potential challenges would have allowed for better anticipation of hurdles and proactive resolution. Additionally, although the responsiveness to our needs was commendable, a more streamlined communication platform or regular check-ins could further optimize the flow of information. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) #### Experience in 9 industries Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) ##### Media Experience Hugo Inc. has received positive feedback from clients in the Media industry, particularly for their expertise in scaling proofreading and localization efforts. Clients appreciate their ability to enhance video quality assurance and deliver content three times faster with high accuracy. The company's organized approach and swift onboarding process have been highlighted as strengths. Overall, Hugo is viewed as a reliable partner that delivers exceptional results, making them a strong fit for businesses seeking to elevate their media production capabilities. - 1 review for media industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Scaling & QA Services for Media Company (5.0/5, Aug 23, 2023): A media company has hired Hugo for video scaling services; projects have included creating scripts and scaling translation capabilities to localize content. The team also supplies video guideline QA services. [Read Full Review](https://clutch.co/go-to-review/hugo/227617) ##### Information technology Experience Hugo Inc. has garnered positive feedback within the Information Technology sector for its expertise in customer support and project management. Clients highlight their ability to free up internal resources, enhance efficiency, and improve customer satisfaction, as evidenced by increased Net Promoter Scores. The company's attentive communication and commitment to understanding client needs have been consistently praised, making them a reliable partner for firms seeking to elevate their operational capacities. - 2 reviews for information technology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for IT Company (5.0/5, Aug 24, 2023): Hugo provides ongoing customer support for an IT company. The team provides real-time responses via chat support, answers emails in a timely manner, and handles customer calls with professionalism. [Read Full Review](https://clutch.co/go-to-review/hugo/227974) - Outsourced Accounting & Content Writing for IT Services Firm (4.5/5, Sep 11, 2023): Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the content calendar. [Read Full Review](https://clutch.co/go-to-review/hugo/231922) ##### Financial services Experience Hugo Inc. has demonstrated significant expertise in the Financial services industry, successfully enhancing customer support and operational efficiency for financial clients. Their proactive approach has led to measurable improvements, such as increased customer satisfaction and reduced response times. Clients appreciate Hugo's ability to integrate seamlessly into their operations, offering tailored solutions that align with company values. Overall, Hugo Inc. is well-positioned as a strategic partner for businesses in the financial services sector seeking growth and enhanced customer engagement. - 3 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for FinTech Organization (5.0/5, Aug 23, 2023): Hugo was hired by a fintech organization for customer support, with the goals of increasing retention and reducing costs. They were also responsible for monitoring and filtering news headlines for the client. [Read Full Review](https://clutch.co/go-to-review/hugo/227511) - BPO & Customer Service Support for Financial Services Co (4.5/5, Jun 27, 2024): Hugo manages a financial services company's inbound lead generation, customer service support, and content production. They also handle lead reviews via phone and email, edit content, and publish said content. [Read Full Review](https://clutch.co/go-to-review/hugo/297087) - CX Outsourcing for Financial Services Firm (5.0/5, Apr 25, 2025): Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program. [Read Full Review](https://clutch.co/go-to-review/hugo/369732) ##### eCommerce Experience Hugo Inc. has received positive feedback from eCommerce clients, highlighting their expertise in streamlining operations and enhancing compliance standards. Their ability to manage back-office functions and supplier vetting has resulted in impressive outcomes, including a 17% revenue increase and significant reductions in onboarding time. Clients commend Hugo's adaptability and quality control, which support market expansion effectively. Overall, their strong performance in the eCommerce sector indicates a good fit for businesses seeking reliable outsourcing solutions. - 1 review for ecommerce industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office Outsourcing for E-Commerce Co (5.0/5, Sep 24, 2024): Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted new suppliers. [Read Full Review](https://clutch.co/go-to-review/hugo/316944) ##### Automotive Experience Hugo Inc. has demonstrated exceptional expertise in the Automotive industry, particularly in enhancing customer support and managing lead generation for automotive manufacturers. Clients have praised their ability to integrate seamlessly with existing operations and significantly improve customer engagement through efficient management of communication channels. Their proactive project management and transparent reporting have led to measurable success, allowing clients to focus on their core business while benefiting from Hugo's dedicated support. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Automotive Company (5.0/5, Jun 27, 2024): Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. [Read Full Review](https://clutch.co/go-to-review/hugo/297108) ##### Food & Beverages Experience Hugo Inc. has garnered positive feedback from clients in the Food & Beverages industry, highlighting their expertise in enhancing customer support through innovative solutions. Clients commend their commitment to responsiveness, multilingual support, and timely project delivery, which significantly improved customer satisfaction. Hugo's alignment with company culture and values further distinguishes them as a reliable partner. Overall, their exceptional service and adaptability make them a strong candidate for businesses seeking to elevate customer relations in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Multilingual Customer Support for Beverage Company (5.0/5, Aug 22, 2023): Hugo provides customer support for a beverage company. They augment the client's support team and offer multi-channel support in different languages. [Read Full Review](https://clutch.co/go-to-review/hugo/227228) ##### Software Experience Hugo Inc. has demonstrated significant expertise in the Software industry, particularly in developing innovative solutions that enhance operational efficiency. Client feedback highlights their commitment to building high-performance remote client support teams, emphasizing social impact and inclusivity. The company received praise for timely project delivery, effective communication, and measurable outcomes, including increased website traffic and lead generation. Overall, their dedicated approach and proven results suggest that Hugo is a strong candidate for businesses seeking impactful software solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): Hugo developed a comprehensive digital marketing strategy for a software solutions company. They analyzed the client's digital landscape, crafted email and social media campaigns, and implemented SEO practices. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) ##### Environmental Services Experience Hugo Inc. has received positive feedback from clients in the Environmental Services industry, highlighting their expertise in AI enhancements and marketing research. Clients commend the company for its efficient project management, achieving significant improvements in response times and operational speeds. The commitment to innovation and high accuracy in deliverables (97%) demonstrates Hugo’s capability to meet the evolving needs of the industry, making them a strong candidate for potential collaborations. - 1 review for environmental services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Digital Strategy for Environmental Solutions Platform (5.0/5, Aug 29, 2023): An environmental solutions platform hired Hugo for their digital strategy services. The team's responsibilities include AI market research, CMS integration, and ongoing customer support. [Read Full Review](https://clutch.co/go-to-review/hugo/229057) ##### Advertising & marketing Experience Hugo Inc. has received positive feedback in the Advertising & Marketing industry for its exceptional operational support, enabling clients to focus on core activities. Clients praised their seamless integration, proactive communication, and alignment with company values, which fostered strong partnerships. The measurable impact includes significant efficiency improvements and enhanced customer interactions. Overall, Hugo demonstrates expertise and a strong culture fit, making them a favorable choice for businesses seeking to optimize their marketing operations. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Accounting Services for Marketing & Venture Capital Firm (5.0/5, Aug 24, 2023): A marketing and venture capital firm hired Hugo for their financial accounting services. The team is responsible for financial reporting, tax return documentation, content development, and auditing. [Read Full Review](https://clutch.co/go-to-review/hugo/228004) - Customer Support for Marketing & Advertising Company (5.0/5, Aug 28, 2023): A marketing and advertising company has hired Hugo for customer support. They handle front-line customer support via email, chat, phone, and texts and also engage leads for potential customers. [Read Full Review](https://clutch.co/go-to-review/hugo/228778) ##### Gaming Experience Hugo Inc. has garnered positive feedback in the Gaming industry, showcasing their strengths in community engagement, customer support, and affiliate program management. Clients commend their ability to enhance response times and foster collaboration, significantly impacting satisfaction and operational efficiency. The team's professionalism, attention to detail, and adaptability are frequently highlighted, indicating a strong fit for companies seeking dedicated partners in gaming project execution. - 3 reviews for gaming industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Gaming Company (5.0/5, Aug 17, 2023): Hugo provided call center services for a gaming company. They managed the client's customer experience via social media, responded to tickets, and vetted creditors and affiliates. [Read Full Review](https://clutch.co/go-to-review/hugo/226093) - Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): Hugo provides customer service outsourcing services for a gaming company. Hugo provides outsourcing services and 24/7 customer support, allowing the client's customers to seek assistance whenever they need it. [Read Full Review](https://clutch.co/go-to-review/hugo/227246) - Content Mktg & Call Center Services for Cashback Gaming Co (5.0/5, Aug 23, 2023): Hugo managed a cashback gaming company's affiliate program, overseeing recruitment, tracking, performance, and more. The team also handled the customer support inquiries and built a FAQ section for the website. [Read Full Review](https://clutch.co/go-to-review/hugo/227641) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) - $50,000 to $199,999 (7 reviews) - $200,000 to $999,999 (6 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 6 countries - France (1 projects) - Kenya (3 projects) - Netherlands (1 projects) - United Arab Emirates (1 projects) - United States (9 projects) - England (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 54 languages: - Mandarin - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Javanese - Korean - French - Turkish - Vietnamese - Telugu - Cantonese - Marathi - Tamil - Italian - Urdu - Gujarati - Polish - Ukrainian - Persian - Malayalam - Kannada - Oriya - Panjabi - Sunda - Romanian - Bhojpuri - Azerbaijani - Maithili - Hausa - Burmese - Awadhi - Thai - Dutch - Yoruba - Sindhi - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Slovenian - Croatian - Finnish - Swedish - Norwegian - Georgian - Filipino [View Reviews](https://clutch.co/profile/hugo?verified=true#reviews) --- ### [TECHSPEED INC](https://clutch.co/profile/techspeed) #### 4.9 out of 5 star rating (18 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 25% Call Center Services - 25% Content Moderation Services - 20% Customer Service Outsourcing #### Company description TECHSPEED INC is a Customer Service BPO that provides Remote Customer Care and Data Entry services with a focus on high accuracy and timely delivery. Reviews highlight their effective project management and proactive communication, with 100% of feedback being positive, emphasizing their customer-first mindset and efficiency. [Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral) #### Reviewed 1 time in the past 6 months Recent reviews of TECHSPEED INC reflect a highly positive sentiment, emphasizing their professionalism and effective communication. One client praised their expertise in data management, noting significant improvements in user experience and SEO for a WordPress site. The team demonstrated flexibility in accommodating project timelines and consistently delivered quality work on schedule. Overall, clients express strong satisfaction, with one stating that TECHSPEED INC has 'far exceeded expectations' in addressing complex data needs. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/techspeed?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Customer Service Outsourcing Customer Service Outsourcing for Home Care Agency 5.0/5 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) #### Experience in 8 industries TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) ##### Advertising & marketing Experience TECHSPEED INC has received positive feedback within the Advertising & Marketing industry, highlighting their expertise in data management and web development. Clients praised their speed, accuracy, and professional communication, noting significant enhancements to project outcomes such as SEO and user experience. The company's ability to accommodate project changes while delivering quality work on time makes them a strong candidate for businesses seeking reliable support in advertising and marketing projects. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry & Mobile App Dev for Boutique Design Firm (5.0/5, Dec 17, 2018): TechSpeed LLC handled separate data management and mobile development projects. They transitioned data from excel sheets to interactive, printable PDFs, and worked with HTML, CSS, and Java. [Read Full Review](https://clutch.co/go-to-review/techspeed/36062) - Data Cleaning & Content Mgmt for Advertising & Marketing Co (5.0/5, Feb 9, 2026): TECHSPEED INC has provided data cleaning, formatting, and lightweight content management support for an advertising and marketing company as part of a WordPress website redesign and rebuild. [Read Full Review](https://clutch.co/go-to-review/techspeed/435088) ##### Software Experience TECHSPEED INC has received positive feedback from clients in the Software industry, highlighting their expertise in lead generation and market research. Clients commend their thorough delivery process, strategic understanding, and responsiveness, which significantly aided in identifying target markets and optimizing business focus. The overall sentiment reflects satisfaction with the quality of information provided and the efficient project management, making TECHSPEED INC a reliable choice for businesses seeking to enhance their software solutions and market engagement. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Lead Gen & Market Research for SaaS Business Mgmt. Provider (5.0/5, Feb 8, 2023): A SaaS business management provider was looking to garner information about their target audience and vertical, so they engaged with TechSpeed Inc for their market research and lead generation services. [Read Full Review](https://clutch.co/go-to-review/techspeed/180072) ##### Other Industry Experience TECHSPEED INC has received positive feedback in the Other Industry sector, highlighting their expertise in data collection and transcription services. Clients commend their ability to quickly assemble teams, deliver results efficiently, and maintain excellent communication throughout projects. Their competitive pricing and exceptional customer service, particularly noted by clients, underscore their strengths. Overall, TECHSPEED INC is recognized as a reliable vendor, making them a strong candidate for businesses seeking quality data solutions. - 3 reviews for other industry industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Digital Marketing for Research Company (5.0/5, Feb 19, 2019): TechSpeed LLC established an email marketing campaign. [Read Full Review](https://clutch.co/go-to-review/techspeed/61861) - Market Research & Outreach for Equipment Retailer (5.0/5, Nov 30, 2022): TechSpeed Inc was hired by a semiconductor equipment retailer to help them expand their client base. After understanding the client's objectives, the team executed a smooth process to gather the data needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/169684) - Transcription Services for Consumer Credit Reporting Agency (5.0/5, Dec 12, 2022): TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process. [Read Full Review](https://clutch.co/go-to-review/techspeed/171512) ##### Business services Experience TechSpeed Inc. has received positive feedback from clients in the Business services industry, particularly for their expertise in data handling and seamless integration with existing systems. Clients appreciate their flexibility, efficient communication, and ability to support operations with research and data functions. The overall sentiment highlights TechSpeed's commitment to enhancing operational efficiency, making them a strong candidate for businesses seeking reliable support in managing complex data workflows. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Staff Augmentation for Fixed Cost Reduction Firm (4.5/5, Dec 6, 2022): TechSpeed Inc provided staff augmentation services for a fixed cost reduction firm. They integrated the client's data into their current OS. [Read Full Review](https://clutch.co/go-to-review/techspeed/170597) ##### Consulting Experience TECHSPEED INC has demonstrated strong expertise in the Consulting industry, particularly in data management and financial analysis support. Clients appreciate their professionalism, timely delivery, and effective communication. One M&A advisory firm noted their ability to accommodate urgent tasks and maintain high-quality standards despite challenging data formats. Overall, the feedback reflects a positive sentiment towards TECHSPEED INC, highlighting their strengths in handling complex data entry projects and their commitment to client satisfaction. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry Services for M&A Advisory Firm (5.0/5, Jun 3, 2021): TechSpeed Inc provided data entry services to an M&A advisory firm. They entered data from various file formats into the firm's Excel templates. The file formats included PDF, spreadsheets, and scanned photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/43673) ##### IT Services Experience TechSpeed Inc. demonstrates significant expertise in data extraction services, particularly in transforming PDF data into usable formats. Clients commend their reliable output, quick responses, and effective communication throughout projects. The company's strengths lie in delivering consistent results with minimal issues and maintaining a strong collaborative relationship with clients. Overall, TechSpeed Inc. is well-regarded in the IT Services industry and may be an excellent fit for businesses seeking dependable data solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Data Solutions Company (5.0/5, Jun 2, 2021): TechSpeed Inc handles data entry services for a data solutions company. The team is tasked with extracting data from PDF files and inputting them into the client's database. [Read Full Review](https://clutch.co/go-to-review/techspeed/42850) ##### Nonprofit Experience TechSpeed LLC has received positive feedback from nonprofit clients, particularly for their efficient data entry services. An Executive Director highlighted their ability to manage complex projects with high accuracy under tight deadlines. The team's organization, responsiveness, and commitment to perfection were notably praised, with no reported errors in critical tasks. Their consistent performance has proven vital for nonprofit operations, making them a reliable partner for organizations seeking data management solutions in the nonprofit sector. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry for Scholarship Fund (5.0/5, Jul 11, 2019): TechSpeed LLC provides tax credit data entry services on an ongoing basis. Once per year, they enter the information of 5,000 contributors into an online tax system.  [Read Full Review](https://clutch.co/go-to-review/techspeed/130317) ##### Financial services Experience TECHSPEED INC has received positive feedback from clients in the Financial services industry, highlighting their effective project management and strong communication. A client from TransUnion noted their proficiency in data-related tasks, including PDF conversion and web scraping, which contributed to timely project completion. The company's alignment with client values and dedication to service excellence enhance its reputation, making them a suitable partner for organizations seeking expertise in financial data solutions. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry & Document Digitization for Credit Reporting Agency (5.0/5, Aug 22, 2025): TECHSPEED INC provides data entry and digitization services for a credit reporting agency. The team converts PDF files and scrapes data from websites as needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/400284) ##### Retail Experience TechSpeed Inc. has received positive feedback from retail clients, particularly in managing extensive product catalogs and ensuring data accuracy. One client praised their high-touch approach and quick responsiveness, highlighting their ability to understand complex product details efficiently. The company consistently meets deadlines and adapts to client needs, making them a strong candidate for retail businesses seeking reliable support and expertise in product management and data cleanup. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Outsourcing for Needlework Shop (5.0/5, Aug 22, 2025): TECHSPEED INC provides back-office outsourcing services for a needlework shop. The team reviews the client's Shopify catalog, updates product details, identifies discontinued styles, and gathers product photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/400294) ##### Healthcare Experience TechSpeed LLC has garnered positive feedback from clients in the Healthcare industry, highlighting their expertise in market research and revenue cycle management. Clients commend their swift project execution, adaptability, and exceptional communication skills, noting that TechSpeed's team became an integral extension of their staff. The successful delivery of tailored solutions and a proactive approach to project management have positioned TechSpeed as a reliable partner, making them a strong candidate for healthcare-related projects. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Data Mining to Assess Global Pain Landscape (5.0/5, Feb 6, 2019): TechSpeed LLC helped a healthcare-centric research agency aggregate data on a global scale. The report they produced on the findings will inform an international research study conducted by physicians.  [Read Full Review](https://clutch.co/go-to-review/techspeed/55328) - Call Center & Data Entry for Healthcare Revenue Cycle Co (5.0/5, Nov 13, 2024): TECHSPEED INC provided call center services for a health revenue cycle management firm. The team used existing materials to understand the client’s needs and wrote scripts. They also did contact validation. [Read Full Review](https://clutch.co/go-to-review/techspeed/330755) ##### Home Services Experience TECHSPEED INC has received positive feedback for its expertise in data entry and customer service within the Home Services industry. Clients have highlighted their high accuracy rates, timely project delivery, and exceptional communication. The company's proactive approach in addressing issues and providing solutions demonstrates a strong commitment to quality and efficiency, making them a reliable partner for businesses seeking effective administrative support and customer service solutions. - 1 review for home services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Home Care Agency (5.0/5, Sep 29, 2025): TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) ##### Politics Experience The reviews highlight TECHSPEED INC's exceptional performance in the Politics industry, particularly in delivering comprehensive and timely election information. Clients appreciate the company's responsiveness and the high volume, speed, and accuracy of their work. As noted by a Research Director from a political organization, TECHSPEED INC consistently outperformed competitors, making them a valuable partner for organizations seeking reliable election data. Overall, the feedback indicates strong expertise and a positive impact, suggesting they are a fitting choice for similar projects. - 1 review for politics industry - 1 review is 5 stars - Unknown avg. project cost - Research & Data Collection for Politics Company (5.0/5, Jan 21, 2026): TECHSPEED INC provides research services for a political consulting firm. The team has collected information about elections and provided weekly deliverables of election dates and details. [Read Full Review](https://clutch.co/go-to-review/techspeed/431189) ##### Real estate Experience TechSpeed LLC has demonstrated strong expertise in the real estate industry, particularly in data entry and administrative support, as highlighted by a long-term client who praised their reliability and professionalism. The company effectively manages data entry tasks, document preparation, and communication, contributing positively to the client's operations. Overall, the feedback reflects a high satisfaction level, making TechSpeed LLC a strong candidate for real estate businesses seeking efficient administrative solutions. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry and Admin Assistance for Real Estate Company (5.0/5, Jan 10, 2019): TechSpeed LLC provides long-term data entry, admin tasks, and business administration services. They set up databases, enter data into multiple systems, provide typing and Excel services. [Read Full Review](https://clutch.co/go-to-review/techspeed/42284) #### Completed projects in 2 countries - Canada (1 projects) - United States (16 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) --- ### [Simply Contact](https://clutch.co/profile/simply-contact) #### 4.8 out of 5 star rating (26 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Dnipro, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 55% Customer Service Outsourcing #### Company description Simply Contact is a customer service BPO specializing in outsourced customer support, call center solutions, and remote customer care. Across diverse projects, they consistently receive high ratings for their adaptability and effective project management. Notably, 100% of reviewers praised their timely delivery and improvement in customer satisfaction, while 70% highlighted their multilingual support capabilities. Overall, Simply Contact is recognized for enhancing operational efficiency and customer service quality. [Visit Website](https://simplycontact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support) #### 16 reviews mention Customer Service Outsourcing Call Center Services for Wheelchair Rental System 4.5/5 — A wheelchair rental system has hired Simply Contact to manage their inbound customer support. The team handles inquiries and troubleshooting and provides guidance in both English and German. - 13 of 16 Customer Service Outsourcing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/simply-contact/198427) #### Experience in 11 industries Simply Contact has demonstrated strong capabilities across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and others. Reviews indicate a consistent ability to enhance customer support processes, improve satisfaction rates, and provide multilingual assistance. Clients praised their adaptability, project management, and quick onboarding of agents. Overall, sentiment is positive, particularly in IT, education, and marketing sectors, suggesting that Simply Contact is well-suited for projects requiring efficient customer service solutions. [Read All Reviews](https://clutch.co/profile/simply-contact?verified=true#reviews) ##### Software Experience Simply Contact demonstrates strong expertise in enhancing customer service operations within the Software industry. Clients commend their tailored solutions, effective project management, and ability to boost customer satisfaction metrics significantly. Their comprehensive approach, which includes multichannel support implementation and back-office efficiency improvements, underscores their strengths. Overall, the sentiment is overwhelmingly positive, indicating that Simply Contact is well-suited for companies seeking to optimize their software-related services. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for Email Deliverability Platform (5.0/5, Nov 28, 2023): Simply Contact overhauls an email deliverability platform's customer service operations and sets up email, phone, and live chat support. They also handle back-office tasks like data entry and order processing. [Read Full Review](https://clutch.co/go-to-review/simply-contact/252538) ##### Business services Experience Simply Contact has demonstrated significant expertise in the Business services industry, particularly in HR services and business process outsourcing. Clients appreciate their rapid onboarding and skilled agents, which allow for efficient outsourcing of tasks such as outbound calls to job seekers. Feedback highlights the team's professionalism, flexibility, and proactive approach, contributing to cost savings and improved focus on core business activities. Overall, Simply Contact is positioned as a reliable partner for businesses seeking effective outsourcing solutions. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for HR Services & Biz Process Provider (5.0/5, Oct 22, 2020): Simply Contact provided call center services for leading HR services and business process provider. The team handled the outbound calls and outbound activity such as rating the qualification of job seekers. [Read Full Review](https://clutch.co/go-to-review/simply-contact/94461) ##### Information technology Experience Simply Contact demonstrates expertise in providing tailored customer support solutions within the Information technology sector. Clients commend their ability to effectively establish systems that enhance customer engagement and satisfaction, particularly for multilingual and multi-channel support. Feedback highlights their professionalism, adaptability, and strong project management skills, ensuring timely delivery and seamless communication. The overall sentiment is positive, indicating that Simply Contact is a reliable partner for businesses seeking to improve their customer interaction strategies. - 2 reviews for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Support for Public Interest Tech Firm (5.0/5, Jan 19, 2024): Simply Contact provided customer service support to a public interest technology firm. They set up a multi-channel customer support system with Polish- and Ukrainian-speaking team members. [Read Full Review](https://clutch.co/go-to-review/simply-contact/262799) - Customer Service Outsourcing for AdTech Company (4.0/5, Dec 9, 2024): Simply Contact provided customer service outsourcing services for an adtech company. The team was responsible for managing email tickets on Freshdesk and categorizing and resolving queries. [Read Full Review](https://clutch.co/go-to-review/simply-contact/336237) ##### Financial services Experience Simply Contact demonstrates strong expertise in the Financial services industry, providing essential multilingual support that enhances customer satisfaction. Clients commend their ability to implement AI-powered solutions effectively, resulting in faster resolution times and improved customer service metrics. The team is noted for their responsiveness and adaptability, ensuring projects are delivered smoothly and on time. Overall, Simply Contact's commitment to high-quality support makes them a strong candidate for businesses seeking to optimize their customer service processes in the financial sector. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service & Back Office Outsourcing for FinTech Co (5.0/5, Nov 12, 2024): Simply Contact provided customer service and back office support for a fintech company. The team offered multilingual support and implemented a chatbot for chat, phone, and email customer support. [Read Full Review](https://clutch.co/go-to-review/simply-contact/330201) ##### Education Experience Simply Contact demonstrates strong expertise in the Education sector, effectively enhancing customer support for educational institutions. Their client, PioGroup, noted a 25% increase in customer satisfaction and a 35% boost in first contact resolution after implementing a 24/7 support system. The company excels in project management, responsiveness, and proactive interaction strategies, making them a valuable partner for educational organizations seeking to improve service quality and customer engagement. - 1 review for education industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Inbound Customer Support Services for EdTech Company (5.0/5, Apr 5, 2024): Simply Contact provides 24/7 inbound customer support via email, calls, contact forms, and social media for an EdTech firm. The team has created a strategy and integrated their system into the client’s CRM. [Read Full Review](https://clutch.co/go-to-review/simply-contact/280476) ##### IT Services Experience Simply Contact has received positive feedback in the IT Services industry, highlighting their expertise in customer support and effective project management. Clients commend the company for significantly improving response times and customer satisfaction, attributing these successes to their skilled team and professional approach. Their ability to manage multiple communication channels seamlessly is noted as a key strength, making them a suitable partner for businesses seeking reliable IT services and customer interaction solutions. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for CRM Consulting Company (5.0/5, Dec 8, 2023): Simply Contact provides customer service outsourcing for a CRM consulting company. The team manages the client's customer support across their channels, including chat, social media, phone calls, and emails. [Read Full Review](https://clutch.co/go-to-review/simply-contact/254828) ##### Arts, entertainment & music Experience Simply Contact has received positive feedback for their expertise in enhancing customer support within the Arts, entertainment, and music industry. Clients, such as Ditto Music, appreciate their multi-lingual support and proactive approach, which has led to improved response times and increased customer satisfaction. The company's ability to integrate seamlessly into client operations and provide tailored solutions highlights their strengths, making them a valuable partner for businesses seeking reliable customer support services. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Music Distribution Company (5.0/5, Apr 26, 2023): Simply Contact provides multi-lingual customer support for a music distribution company. They handle customer inquiries and audio and video content QC to enhance customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/simply-contact/197507) ##### Retail Experience Simply Contact demonstrates strong expertise in the Retail industry, providing reliable customer support for major brands like Metro AG and Yves Rocher. Clients commend their high level of service, with 98% of requests resolved promptly and a 10% sales conversion rate achieved. Their dedication, transparency, and proactive communication bolster customer satisfaction and operational efficiency. With a flexible approach to client needs, Simply Contact is well-positioned to enhance customer engagement and satisfaction in Retail projects. - 2 reviews for retail industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Cosmetic & Beauty Brand (5.0/5, Feb 28, 2021): Simply Contact handles the outbound and inbound calls of a cosmetic & beauty brand along with their order processing. The goal is to improve customer satisfaction and increase both sales and their customers. [Read Full Review](https://clutch.co/go-to-review/simply-contact/82219) - Сall Сenter Services for International Wholesale Retailer (5.0/5, Jul 16, 2021): Simply Contact has been hired to provide call center services for an international wholesale retailer. Their goal is to improve their existing customer service efforts. [Read Full Review](https://clutch.co/go-to-review/simply-contact/83104) ##### Hospitality & leisure Experience Simply Contact has demonstrated strong expertise in the Hospitality and leisure industry by effectively building customer retention teams that enhance satisfaction and reduce cancellations. Clients appreciate their reliable service, transparent communication, and robust analytics, which contribute significantly to achieving business goals. The partnership has resulted in improved customer retention and higher Net Promoter Scores, making Simply Contact a valuable ally for businesses seeking to optimize customer service and loyalty in the hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Travel Tech Company (5.0/5, Feb 5, 2021): Simply Contact provides a customer retention team for a travel tech company. The goal is to raise customer satisfaction as well as ensure professional handling of the request of dissatisfied customers. [Read Full Review](https://clutch.co/go-to-review/simply-contact/59376) ##### Human Resources Experience Simply Contact has received positive feedback in the Human Resources industry for their expertise in building reliable technical support solutions. Clients highlight their professionalism, security measures, and organized workflows, which contribute to increased customer satisfaction rates. Their flexibility in collaboration and commitment to continuous improvement make them a strong partner for businesses seeking effective HR solutions in technical support. - 1 review for human resources industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Contact Center Services for IT Staff Augmentation Company (5.0/5, Feb 3, 2021): Simply Contact provides ongoing contact center services for an IT staff augmentation company. The team offers in-call technical support for a ride-sharing app launched by one of the company's clients. [Read Full Review](https://clutch.co/go-to-review/simply-contact/55282) ##### Telecommunications Experience Simply Contact demonstrates strengths in providing German-speaking resources and competitive pricing for telecommunications projects. However, feedback indicates challenges in sales performance and achieving desired results in telemarketing engagements. While they excel in project management and communication, potential clients in the Telecommunications industry should consider their limitations in direct sales capabilities, especially in complex projects, before engaging their services. - 1 review for telecommunications industry - Unknown avg. project cost - Telemarketing Outsourcing for Call Center (4.0/5, Jun 4, 2020): Simply Contact supplied German-speaking operators to conduct telemarketing services for a call center’s client. [Read Full Review](https://clutch.co/go-to-review/simply-contact/103951) ##### Advertising & marketing Experience Simply Contact has received positive feedback from clients in the Advertising & Marketing industry for their expertise in customer support and operational efficiency. Clients commend their ability to provide multilingual support, quick onboarding of agents, and effective project management. The company's impact is evident in significant improvements in customer satisfaction and response times. Overall, Simply Contact is positioned as a valuable partner for businesses seeking reliable and high-quality customer support solutions. - 4 reviews for advertising & marketing industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Multilingual Client Support for Customer Service Provider (4.0/5, May 16, 2022): Simply Contact offers email support to German, English, and Japanese clients of a customer service provider. They provide eight hours of service a day using an internal tool called EmanageCRM. [Read Full Review](https://clutch.co/go-to-review/simply-contact/19186) - SaaS Customer Support for IT Marketing Agency (5.0/5, Feb 8, 2021): An IT marketing agency hired Simply Contact to support their new contact center with customer support. Their aim is to establish a cost-efficient customer support solution. [Read Full Review](https://clutch.co/go-to-review/simply-contact/60813) - Customer Support for Travel Technology Company (4.0/5, Apr 18, 2023): Simply Contact provided 24-hour customer support for a travel technology company. The team handled general inquiries via live chat, e-mail, and phone. They assisted customers in English, German, and French. [Read Full Review](https://clutch.co/go-to-review/simply-contact/195619) - Back Office & Customer Service for App Optimization Agency (5.0/5, Feb 23, 2024): An app optimization company has hired Simply Contact to establish a 24/7 customer support system. The team has deployed resources for back-office support, data entry, analytics, and operational tasks. [Read Full Review](https://clutch.co/go-to-review/simply-contact/270949) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality. [Read All Reviews](https://clutch.co/profile/simply-contact?verified=true#reviews) - $10,000 to $49,000 (6 reviews) - $1,000,000 to $9,999,999 (4 reviews) - $50,000 to $199,999 (3 reviews) #### Completed projects in 7 countries - Israel (1 projects) - Italy (1 projects) - Latvia (1 projects) - Philippines (1 projects) - Ukraine (8 projects) - United States (7 projects) - England (4 projects) This provider is available in 12 time zones: - Middle East Time (MET) - Gulf Standard Time (GST) - Greenwich Mean Time (GMT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Israel Daylight Time (IDT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) This provider is fluent in 17 languages: - English - Spanish - Arabic - Russian - German - French - Italian - Polish - Ukrainian - Romanian - Dutch - Czech - Slovakian - Portuguese - Turkish - Hungarian - Bulgarian [View Reviews](https://clutch.co/profile/simply-contact?verified=true#reviews) --- ### [Connext](https://clutch.co/profile/connext-0) #### 5 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Angeles, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Customer Service Outsourcing - 30% Finance & Accounting Outsourcing (FAO) - 20% IT Staff Augmentation #### Company description Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training. [Visit Website](https://www.connext.solutions/solutions/outsource-customer-service-philippines) #### Transparent Clients have expressed a positive sentiment regarding Connext's transparency throughout their collaboration. One CEO highlighted the 'very good and transparent' communication in recruiting and structuring their team, which facilitated a productive partnership. Additionally, the proactive and fair approach of Connext was noted during challenging times, such as the COVID-19 pandemic, where they ensured uninterrupted service. Overall, the feedback indicates a strong emphasis on integrity and open communication. - Staff Augmentation for Accounting Management Firm (5.0/5, Dec 17, 2021): Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow. [Read Full Review](https://clutch.co/go-to-review/connext-0/7000) #### Experience in 5 industries Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) ##### Arts, entertainment & music Experience Connext has proven expertise in the Arts, entertainment & music industry, particularly through their effective call center services for an entertainment company. Clients commend their ability to enhance customer experience, evidenced by reduced guest complaints and improved reservation processes. Their team demonstrates strong alignment with client values and an impressive hiring process. While there are suggestions for increased employee training, overall sentiment remains positive, making them a suitable partner for businesses in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Entertainment Company (5.0/5, Nov 13, 2025): Connext provides call center services for an entertainment company. The team is responsible for handling the entire reservation process and table assignments for the client's Luau event. [Read Full Review](https://clutch.co/go-to-review/connext-0/419708) ##### Financial services Experience Connext has demonstrated robust expertise in the Financial services sector, particularly in enhancing systems and processes for clients like Simpay-Alpha Card. Their effective communication, people-focused approach, and commitment to understanding client needs have resulted in trained and engaged personnel. Clients appreciate their entrepreneurial spirit and ability to align with core values, indicating a strong potential fit for businesses seeking dedicated support in the financial industry. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - IT Staff Augmentation for Payment Services Company (5.0/5, Nov 15, 2022): In need of supporting staff, a payment services company collaborated with Connext. The team deployed technical engineers with excellent industry knowledge across the US market for system updates and data entry.  [Read Full Review](https://clutch.co/go-to-review/connext-0/167252) ##### Software Experience Connext has demonstrated significant expertise in software industry partnerships, particularly in IT expense management. Clients appreciate their ability to rapidly scale teams and provide tailored recruiting strategies. The firm’s commitment to long-term collaboration and proactive communication has resulted in successful project outcomes, including swift team establishment and expansion. Overall, client sentiment is highly positive, highlighting Connext as a reliable partner capable of enhancing operational capabilities within the software sector. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Expense Management Software Company (5.0/5, Jul 25, 2022): Connext has been hired by an expense management software company for recruitment services. They help the client expand their global presence by bringing in new talents and providing post-hire support. [Read Full Review](https://clutch.co/go-to-review/connext-0/151453) ##### Business services Experience Connext Global Solutions has received positive feedback from clients in the business services industry, particularly for their expertise in optimizing outsourced accounting functions. Clients commend their proactive approach, integrity, and effective communication, which have significantly improved operational processes and reduced costs. The ability to quickly adapt and mobilize resources, especially during challenging times like the COVID-19 pandemic, showcases their commitment to client success. Overall, Connext is seen as a strong partner for businesses looking to enhance efficiency and expand their capabilities. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Accounting Management Firm (5.0/5, Dec 17, 2021): A construction accounting management firm hired Connext Global Solutions to augment their staff for their internal processes. The vendor now makes up for nearly two-thirds of their workforce.  [Read Full Review](https://clutch.co/go-to-review/connext-0/7000) ##### Other Industry Experience Connext has garnered positive feedback within the Other Industry sector for its expertise in general accounting and operational support. Clients appreciate their commitment to reducing workloads, facilitating growth, and enhancing employee training. Their effective communication, timely project delivery, and alignment of company values contribute to a strong partnership. Overall, Connext’s ability to quickly scale and provide tailored solutions makes them a suitable choice for companies seeking to improve efficiency and drive growth in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Finance & Accounting Outsourcing for Entertainment Co (5.0/5, Sep 29, 2025): Connext provides outsourced accounting services for an entertainment company. The team handles journal entries, month-end reviews, and other tasks. [Read Full Review](https://clutch.co/go-to-review/connext-0/409539) ##### Real estate Experience Connext has demonstrated a strong expertise in supporting the real estate industry, particularly in transaction management and recruitment services. Clients appreciate their proactive approach and the ability to quickly provide highly qualified candidates, significantly improving operational efficiency and client satisfaction. The positive sentiment reflects their commitment to excellence and the seamless integration of their team as an extension of the client's business, making them a reliable partner for long-term collaboration. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Title & Escrow Company (5.0/5, Jan 23, 2023): Connext provides staff augmentation services for a title and escrow company. They have conducted interviews, selected fit candidates, and provided ongoing support. [Read Full Review](https://clutch.co/go-to-review/connext-0/177516) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 4 cities - Denver, Colorado (1 projects) - Honolulu, Hawaii (3 projects) - Mechanicsville, Virginia (1 projects) - Trevose, Pennsylvania (1 projects) This provider is available in 7 time zones: - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) --- ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Gilbert, AZ #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications is a Customer Service Outsourcing (CSO) provider specializing in remote customer care and business process outsourcing (BPO) services. The company receives overwhelmingly positive feedback, with clients praising their professionalism, responsiveness, and the seamless integration of their skilled agents into existing workflows. Approximately 90% of reviewers emphasize the company's ability to deliver tasks on time and align with client values, although a few suggest refining candidate searches for better alignment with specific needs. [Visit Website](https://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support) #### Open to feedback Clients highlighted Unity Communications' responsiveness and openness to feedback as key strengths. One client noted, "I provided feedback always and they understood and improved as time went by," indicating a positive sentiment towards their adaptability. Additionally, the client's appreciation for the team's willingness to learn further emphasizes their commitment to continuous improvement. However, there are concerns regarding the accuracy of quality evaluation reports, suggesting room for enhancement in performance assessment methods. - Customer Service Outsourcing for Consumer Products Company (5.0/5, Feb 27, 2025): I provided feedback always and they understood and improved as time went by. They have been very responsive and it's seen with how our KPI's improved. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355940) #### 10 reviews mention Customer Service Outsourcing Customer Service Outsourcing for Breastfeeding Product Brand 5.0/5 — Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. - 9 of 10 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) #### Experience in 10 industries Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) ##### IT Services Experience Unity Communications demonstrates strong expertise in IT services, particularly in telecom consulting and order processing support. Clients commend their attention to detail, deep industry knowledge, and exceptional collaboration, resulting in timely project completion and positive outcomes. The overall sentiment is highly favorable, with clients expressing satisfaction and willingness to engage Unity for future projects, indicating a strong fit for businesses seeking reliable IT service partners. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) ##### Medical Experience Unity Communications has received positive feedback for their expertise in supporting revenue cycle management within the Medical industry. Clients appreciate their organized approach, strong communication, and ability to maintain collections without a drop in performance despite workforce changes. The team is noted for their professionalism and responsiveness, resulting in high client satisfaction. Their proactive solutions to operational challenges also demonstrate a commitment to continuous improvement and impactful collaboration. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Call Center Services for Revenue Cycle Mgmt Co (5.0/5, Feb 13, 2026): Unity Communications provides back-office and call center outsourcing for a revenue cycle management company. The team handles tasks such as reviewing accounts, skip tracing, and speaking with the state. [Read Full Review](https://clutch.co/go-to-review/unity-communications/436184) ##### Wellness & Fitness Experience Unity Communications demonstrates considerable expertise in the Wellness & Fitness industry, particularly in customer service management for a breastfeeding product brand. Clients commend their responsive team, effective issue resolution, and commitment to customer satisfaction. Their proactive approach to process improvement and alignment with client values further enhances their service quality. Overall, Unity Communications is a reliable partner for businesses seeking dedicated support and a customer-centric approach in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Healthcare Experience Unity Communications has received positive feedback from healthcare clients, highlighting their expertise in billing management, medical records handling, and patient communication. Clients report significant improvements in revenue consistency, task efficiency, and timely responses to needs. The professionalism and engagement of the Unity team have been consistently praised, making them a strong candidate for healthcare projects, especially in areas requiring reliable support and effective communication. - 4 reviews for healthcare industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Back Office & Customer Service Outsourcing for Healthcare Co (5.0/5, Feb 26, 2025): Unity Communications provides back office and customer service outsourcing for a healthcare company. The team is responsible for insurance enrollment, claim processing, and payment collection. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355598) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) ##### Telecommunications Experience Unity Communications has received positive feedback within the Telecommunications industry, highlighting their expertise in IT consultation, sales support, and customer service. Clients commend their responsiveness, attention to detail, and ability to meet project timelines. The team’s familiarity with complex telecom projects and their strong project management skills have led to successful partnerships and measurable outcomes, such as increased sales and enhanced customer satisfaction. Overall, Unity Communications is seen as a reliable partner for businesses seeking to optimize their telecommunications operations. - 7 reviews for telecommunications industry - 7 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Prospecting for Wireless Solutions Retailer (5.0/5, May 23, 2019): Unity Communications performs prospecting outreach and locates sales deals on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/unity-communications/108143) - Customer Service Support for Wireless Company (5.0/5, Jun 6, 2019): Initially hired to just place orders, Unity Communications has expanded their responsibilities to now include customer service and account management. They talk to end customers daily to resolve their problems. [Read Full Review](https://clutch.co/go-to-review/unity-communications/114391) - Telecom Management for Telecom Provider (5.0/5, Jun 19, 2019): Unity Communications provided telecommunications management services including coordinating service delivery of internet, phone, fiber, Ethernet, and managed security offerings. [Read Full Review](https://clutch.co/go-to-review/unity-communications/120524) - Back Office Services for Telecommunications Company (5.0/5, Jan 30, 2020): Unity Communications provided back-office support for a telecom company. They fulfilled a variety of administrative tasks, like data entry and analysis, reconciling overage, and gathering customer proposals. [Read Full Review](https://clutch.co/go-to-review/unity-communications/129188) - IT Services for Telecommunications Company (5.0/5, Apr 23, 2021): Unity Communications provided IT and consulting services for a telecommunications company, focusing on customer's needs. They have a direct agreement to work on multiple projects together with the company. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133228) - Lead Generation for Telecommunications Brand (5.0/5, Jul 29, 2019): Unity Communications generated leads for a specific territory. The team covered a B2B quota, supported retail stores, and managed accounts. They created their own calling scripts and augmented the target lists.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/139713) - Customer Service & Back-Office Outsourcing for Telecomms Co (5.0/5, Mar 10, 2025): Unity Communications provides sales support services for a telecommunications company. The team assists the client's sales managers in managing quotes, processing orders, coordinating with vendors, and resolving customer issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358481) ##### Information technology Experience Unity Communications has received positive feedback for their expertise in IT and data management, particularly in hiring and managing data processing analysts. Clients commend their professionalism, responsiveness, and ability to scale services quickly, ensuring seamless integration into existing workflows. The company is noted for its strong project management, timely delivery, and adaptability to evolving project needs, making it a reliable partner for businesses in the Information technology sector. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Content Writing Services for Inbound Marketing & IT Company (5.0/5, Mar 11, 2024): Unity Communications provides content writing services for an inbound marketing and IT company. The team has been tasked with delivering much content within a short timeframe. [Read Full Review](https://clutch.co/go-to-review/unity-communications/274827) - Staff Augmentation for Home Management App Company (5.0/5, Feb 25, 2025): Unity Communications provides staff augmentation services for a home management app. The team has hired and managed a team of data processing analysts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355233) ##### Supply Chain, Logistics, and Transport Experience Unity Communications has demonstrated significant expertise in the Supply Chain, Logistics, and Transport industry by effectively enhancing customer service operations for clients. Feedback highlights their ability to provide well-suited candidates that integrate seamlessly into existing teams, resulting in faster response times and improved customer satisfaction scores. Their commitment to timely delivery, alignment with client values, and competitive pricing further solidifies their reputation as a reliable partner in this sector. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - Call Center Services for Transportation Solutions Co (4.5/5, Feb 25, 2025): Unity Communications provides BPO services for a transportation solutions company. The team has provided customer service representatives to help answer inbound support requests via calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355221) ##### Agriculture Experience Unity Communications has received positive feedback from clients in the Agriculture industry, particularly for their expertise in bookkeeping and accounting services tailored to Canadian tax laws. Clients highlight their efficiency, responsiveness, and cost-effectiveness compared to local competitors. One client from Pro Farm Manufacturing noted that Unity Communications significantly improved their accounting processes, demonstrating greater effectiveness and quality of work than previous providers. Overall, the sentiment is highly favorable, indicating that Unity Communications is a strong choice for businesses seeking reliable financial management in the Agriculture sector. - 1 review for agriculture industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) ##### Utilities Experience Unity Communications demonstrates strong expertise in managing telecommunications accounts for the Utilities industry, particularly in optimizing cost efficiency and enhancing customer service. Clients highlight their attentiveness, professionalism, and effective communication, resulting in substantial cost reductions and improved service management. Their commitment to client relationships and responsiveness to issues further solidifies their reputation as a reliable partner in the Utilities sector, making them a fitting choice for businesses seeking comprehensive telecom solutions. - 1 review for utilities industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Outsourcing Project for Warehousing Company (5.0/5, Jul 2, 2019): Unity Communications managed cell phone accounts and answered low-tier calls, allowing the in-house team to focus on more important calls.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/126519) ##### Advertising & marketing Experience Unity Communications has received positive feedback in the Advertising & marketing industry for their exceptional customer support and content production capabilities. Clients commend their dedication, professional attitude, and ability to enhance customer satisfaction and engagement. Their seamless integration into existing workflows and proactive communication contribute to significant improvements in productivity and project outcomes. Overall, Unity's expertise in providing strategic BPO resources positions them as a valuable partner for businesses seeking to elevate their marketing efforts. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - BPO Services for Full Service Marketing Company (5.0/5, Mar 15, 2021): A full-service marketing solution needed a global employee base that can handle administrative and small marketing tasks to help them scale. They chose Unity Communications to be their partner. [Read Full Review](https://clutch.co/go-to-review/unity-communications/96930) - BPO for Online Media Company (5.0/5, Sep 5, 2023): An online media company has hired Unity Communications for BPO. They've provided full-time BPO resources that integrate into the client's workflow to take care of customer support and content production. [Read Full Review](https://clutch.co/go-to-review/unity-communications/230421) ##### Retail Experience Unity Communications has received positive feedback from clients in the Retail industry, particularly in managing order processing and customer communication. Their expertise in handling complex workflows has led to improved efficiency, a decrease in phone drop rates, and increased order processing rates. Clients appreciate their responsive management and the exceptional talent of their team, highlighting Unity's strong impact on customer service and operational success. Overall, Unity Communications is well-regarded as a strategic partner for Retail businesses seeking operational support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - BPO Services for Online Medical Supplies Retailer (5.0/5, Oct 11, 2022): An online medical supplies retailer has engaged with Unity Communications for BPO services. They handle incoming orders process, prescriptions evaluation, pending orders follow-ups, and email management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/162032) ##### Media Experience Unity Communications demonstrates strong expertise in the Media industry, particularly in technical support and video production. Clients praise their responsiveness and effective communication, which have been vital in meeting time-sensitive demands. Their collaborative approach and problem-solving skills have significantly contributed to project success, as highlighted by a media localization company and an animation firm. Overall, Unity Communications is well-regarded for their ability to deliver on-brand content while enhancing operational efficiency, making them a suitable partner for Media industry projects. - 2 reviews for media industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Technical Support for Media Localization Company (5.0/5, Jun 7, 2022): Unity Communications provides technical support for a media localization company. The tasks involve handling email and chat support, troubleshooting technical issues, and helping create a knowledge base. [Read Full Review](https://clutch.co/go-to-review/unity-communications/21920) - Video Production for Animation Company (5.0/5, May 27, 2021): Unity Communications collaborated with an animation company for a video production project. The goal was to succinctly and accurately delivered the message and specifications within the company's brand.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/37648) ##### Food & Beverages Experience Unity Communications has received positive feedback from clients in the Food & Beverages industry, highlighting their expertise in managing customer inquiries and operational tasks. Clients commend their ability to scale operations effectively and provide exceptional support, resulting in improved customer success. The firm's commitment to understanding client needs and fostering strong collaboration has been particularly noted. Overall, Unity Communications is well-positioned to support businesses in the Food & Beverages industry seeking to enhance efficiency and growth. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) ##### Beauty & Cosmetics Experience Unity Communications has demonstrated strong expertise in the Beauty & Cosmetics industry, particularly through their virtual assistant services for spa owners. Clients have praised their exceptional communication skills and the timely support provided by their team, which has significantly alleviated operational stress. One client reported a marked increase in business scalability and personal freedom after partnering with Unity. Overall, the positive feedback highlights Unity's capability to enhance business efficiency in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) ##### Consulting Experience Unity Communications demonstrates strong expertise in consulting, particularly in managing complex client interactions with insurance companies. Clients commend their efficient communication strategies and positive work culture, highlighting significant improvements in sales and operational efficiency. Their proactive approach and commitment to understanding client needs have garnered praise, with one client noting exceptional performance and a desire to closely collaborate with their team. Overall, Unity Communications is well-regarded for its impactful consulting services in the industry. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) ##### Education Experience Unity Communications demonstrates strong expertise in IT support for the Education sector, particularly in managing help desk operations and enhancing user experience. One client noted their effectiveness in addressing a high volume of user requests, achieving a 90% resolution rate shortly after onboarding. Their responsive project management and commitment to delivering on promises further reinforce their value. Overall, their affordable services and knowledge make them a solid choice for educational institutions seeking robust IT solutions. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - IT Services Support for Online Course Selection (5.0/5, Jul 12, 2019): Helping an in-house team handle user requests, Unity Communications provided IT and help desk services. They used a ticketing system to address most of the user experience issues.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/131312) ##### Other industries Experience Unity Communications has consistently received positive feedback from clients within the Other industries sector. Their expertise in customer service management, responsiveness, and reliable project execution has led to improved customer satisfaction and operational efficiency. Clients appreciate the professionalism and friendliness of their team, highlighting effective communication and proactive problem-solving as key strengths. Overall, Unity Communications is regarded as a valuable partner for businesses seeking dedicated, high-quality support. - 20 reviews for other industries industry - 19 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) - Customer Support Services for Private Equity Group (5.0/5, Mar 11, 2022): Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) - Device Management for Telecommunications Firm (5.0/5, Sep 24, 2019): Unity Communications implemented mobile device management for third-party clients. They also oversaw wireless security across all devices. [Read Full Review](https://clutch.co/go-to-review/unity-communications/52055) - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) - BPO for E-commerce Mergers & Acquisitions Firm (5.0/5, May 13, 2020): Unity Communications provides business process execution for an e-commerce merger and acquisition company. Their work includes responding to customer messages and engaging with them to resolve issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/86424) - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) - Call Center Services for E-Commerce Company (5.0/5, Sep 28, 2021): Unity Communications is providing call center services for an e-commerce company. They are in charge of replying to inquiries, answering live chat through Zendesk, generating leads, and more. [Read Full Review](https://clutch.co/go-to-review/unity-communications/143984) - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Data Analysis & Management for B2B SaaS Company (5.0/5, Feb 25, 2025): Unity Communications provides data analysis and management support for a B2B SaaS company. The team manages the client's support inbox and assists with manual data manipulation and management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355315) - Call Center & Customer Service Support for Energy Drinks Co (5.0/5, Feb 25, 2025): Unity Communications provides call center and customer service support for an energy drinks company. The team acts as an extension of the client's team, provides customer service, and handles inbound inquiries. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355324) - Customer Service Outsourcing for Parts Distributor (5.0/5, Feb 27, 2025): Unity Communications provides customer service outsourcing for a parts distributor. The team has provided more than 20 agents to the client. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355916) - Customer Service Outsourcing for Consumer Products Company (5.0/5, Feb 27, 2025): Unity Communications provides customer support services for a consumer products company. The team assists end customers with order inquiries, refunds, replacements, and troubleshooting. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355940) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Other Industry Experience Unity Communications has demonstrated significant expertise in the Other Industry sector, particularly in creating customer commerce solutions for aerospace clients. Their ability to build a multi-channel customer support workflow and ensure effective integration showcases their strengths in project management and adaptability. Clients have praised their experience and flexibility in handling challenges, resulting in positive impacts on customer support capabilities. Overall, Unity is well-suited for businesses seeking robust e-commerce infrastructure and support solutions. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) ##### Software Experience Unity Communications demonstrates strong expertise in the software industry, particularly in mobile asset management. Clients commend their thorough project management, effective communication, and ability to meet SLA requirements. The company's strengths lie in their structured approach to delivering solutions, which enables clients to focus on core projects. Overall, feedback indicates high satisfaction, suggesting Unity Communications is a dependable partner for software-related initiatives. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) ##### Consumer Products Experience Unity Communications receives positive feedback from clients in the Consumer Products industry, particularly for their administrative support and efficiency. A client highlighted their ability to streamline e-commerce processes and manage customer service, enabling business growth while reducing operational burdens. The professional and flexible approach of Unity Communications, paired with a customer-focused mindset, makes them a valuable partner for companies seeking reliable back-office solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) #### 4.9 out of 5.0 rating for cost What Clients Have Said Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Enshored](https://clutch.co/profile/enshored) #### 4.8 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 30% Content Moderation Services - 30% Customer Service Outsourcing - 5% Data Annotation Services - 5% PEO/Employee Leasing - 5% Sales Outsourcing - 5% Social Media Marketing #### Company description Enshored is a Customer Service BPO specializing in Customer Support Outsourcing and back-office operations. The company is praised for its tailored solutions, delivering services such as data entry and customer service with over 90% SLA compliance. Clients appreciate Enshored’s proactive project management and independence, with no significant areas for improvement noted in reviews. [Visit Website](https://www.enshored.com/lets-talk/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support) #### Results-oriented Clients consistently highlight Enshored's results-oriented approach, noting their excellent delivery on service level agreements (SLAs) with a 90%+ achievement rate. One client emphasized Enshored's proactive ownership of tasks, requiring minimal oversight to achieve desired outcomes. Additionally, their independence and capability in managing complex back office and customer service operations were commended, showcasing their commitment to driving project success. #### 2 reviews mention Customer Service Outsourcing Back-Office Outsourcing for Rental Property Management Co 4.5/5 — Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and email support. - 1 of 2 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/enshored/243904) #### Experience in 9 industries Enshored has demonstrated expertise across various industries, including Arts, Entertainment & Music, Supply Chain, IT, Advertising & Marketing, Financial Services, Hospitality & Leisure, and Education. Clients commend their flexibility, integration, and quality of service, highlighting strengths in customer support, data management, and project execution. Overall sentiment remains positive, with notable success in enhancing operational efficiency and delivering exceptional customer experiences, making Enshored a strong candidate for companies in need of BPO and operational support. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) ##### Business services Experience Enshored has received positive feedback from clients in the Business Services industry, highlighting their expertise in handling diverse tasks effectively. Notably, a client praised their rapid execution and high-quality deliverables, which facilitated innovation within their core team. Enshored's adaptability to feedback and willingness to take on new challenges further enhance their strengths. The seamless communication and strategic project management contribute to a productive workflow, making Enshored a strong fit for businesses seeking reliable support in research and marketing content creation. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Marketing & Company Research for Technology Research Company (5.0/5, Nov 4, 2019): Enshored performed market research services for a technology research company. The team created marketing and research content on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/enshored/78289) ##### Arts, entertainment & music Experience Enshored has demonstrated considerable expertise in the Arts, entertainment, and music industry by providing effective BPO services, particularly in customer support for Skybound Entertainment. Their ability to seamlessly integrate with client operations, manage ticketing systems, and support product launches has strengthened client relationships and enhanced customer satisfaction. Clients appreciate Enshored's adaptability and commitment to aligning with brand values, making them a reliable partner for organizations seeking to enhance audience engagement and operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO & Email Support Services for Multi-Content Platform (5.0/5, Feb 5, 2025): Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/349313) ##### Supply Chain, Logistics, and Transport Experience Enshored has demonstrated strong expertise in the Supply Chain, Logistics, and Transport industry, particularly in providing back office support to international freight forwarders. Clients have reported increased productivity and improved workflows due to tailored solutions. Positive feedback highlights Enshored's responsiveness and ability to meet specific operational needs effectively. Overall, their capacity to alleviate hiring burdens and enhance operational efficiency positions them as a valuable partner for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Freight Forwarding Company (5.0/5, Oct 25, 2023): An internal freight forwarding company has hired Enshored to lessen the hiring burden. The team has developed a back-office support system to streamline operations ad work on data entry. [Read Full Review](https://clutch.co/go-to-review/enshored/244129) ##### Information technology Experience Enshored has demonstrated significant expertise in the Information Technology industry by effectively managing back office administration and customer service tasks. Clients highlight their proactive approach, independence, and ability to meet service level agreements consistently. The company's strong performance and ownership in project delivery have garnered positive sentiment, making them a valuable partner for businesses seeking reliable outsourcing solutions in tech-driven environments. - 1 review for information technology industry - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Rental Property Management Co (4.5/5, Oct 25, 2023): Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and email support. [Read Full Review](https://clutch.co/go-to-review/enshored/243904) ##### Advertising & marketing Experience Enshored has proven to be a valuable partner for marketing companies, offering expertise in demand generation, market research, and digital asset creation. Clients commend their strong project management and flexibility, leading to significant cost savings and improved service affordability. The company's ability to scale support as needed is highlighted as a key strength, although clearer communication about their service offerings is suggested for improvement. Overall, Enshored is well-positioned to assist businesses in the Advertising & marketing industry. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - BPO for Marketing Company (5.0/5, Sep 5, 2023): Enshored helps a marketing company execute different activities to streamline their processes. The team’s support includes market and targeting research, SEO work, and asset creation for marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/230357) ##### Software Experience Enshored has received positive feedback in the Software industry for its customer service support capabilities, particularly for SaaS companies seeking 24/7 assistance. Clients commend the team for their patience and effective communication, enhancing customer satisfaction. Their adaptability and commitment to uninterrupted service during challenges have been highlighted as key strengths. Overall, Enshored is viewed as a reliable partner that supports software upgrades and is eager to expand its service offerings, making them a strong fit for businesses in need of dedicated support. - 1 review for software industry - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for SaaS Startup (4.5/5, Nov 8, 2022): Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated. [Read Full Review](https://clutch.co/go-to-review/enshored/165913) ##### Financial services Experience Enshored demonstrates significant expertise in the Financial services industry, particularly in automating backend processes and enriching client data. One fintech client reported substantial savings of approximately $2 million compared to internal hires, with Enshored supporting 20% of their deal flow. The sentiment is overwhelmingly positive, highlighting Enshored’s strong communication, commitment to quality, and consistent project management. Their proactive approach and ability to handle complex tasks make them a valuable partner for businesses seeking to enhance operational efficiency. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Task Automation & Data Gathering for Fintech Company (5.0/5, Nov 19, 2021): Enshored provides task automation services and data scraping services for a fintech company. Their work involves 12–15 ongoing projects and several one-off projects, which include backend automation tasks. [Read Full Review](https://clutch.co/go-to-review/enshored/69659) ##### Education Experience Enshored demonstrates strong expertise in the Education industry, particularly in video editing for training purposes. Clients appreciate their reliable and efficient service, noting significant time savings and impressive video quality. The feedback highlights their dependable communication and project management skills, with clients experiencing minimal setbacks. Overall, Enshored is well-regarded for its ability to enhance operational efficiency, making it a compelling choice for businesses seeking support in educational video production. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Video Processing & Editing for HR & Sales Training Company (5.0/5, Mar 24, 2021): An HR and sales enablement training service hired Enshored to process their videos in a scalable way. The team receives raw video and edits out dead air. They also add intros and outros before uploading them. [Read Full Review](https://clutch.co/go-to-review/enshored/105616) ##### Hospitality & leisure Experience Enshored has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in customer support and operational efficiency. Clients commend their knowledgeable and dedicated agents who significantly enhance customer satisfaction. Additionally, their flexibility and proactive project management have contributed to successful outcomes in mapping and managing RV sites. Overall sentiment reflects high satisfaction with their service quality and cultural fit, making Enshored a strong candidate for businesses seeking reliable partnerships in the Hospitality & Leisure space. - 2 reviews for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staff Augmentation for Travel Management Platform (4.0/5, Feb 11, 2020): Enshored augments customer support resources to address technical and travel inquiries for a corporate travel management platform.   [Read Full Review](https://clutch.co/go-to-review/enshored/137220) - Web & UI/UX Design for RV Sites Marketplace (5.0/5, Oct 20, 2023): Enshored provides web and UI/UX design for an RV sites marketplace. With the client's guidance, the team has placed camping spots on a map and added amenities. They've also completed profiles on the system. [Read Full Review](https://clutch.co/go-to-review/enshored/242843) ##### Consumer Products Experience Enshored demonstrates strong expertise in customer support for the Consumer Products sector, particularly in consumer electronics. Clients commend the company's ability to scale support teams rapidly while maintaining high-quality service. Their effective management fosters low employee turnover, contributing to improved customer satisfaction ratings and response times. Overall, Enshored's commitment to employee well-being and proactive project management enhances their value as a partner, making them a suitable choice for businesses in the Consumer Products industry. - 1 review for consumer products industry - Unknown avg. project cost - Customer & Sales Support Outsourcing for Consumer Electronics Company (4.5/5, Oct 28, 2019): Enshored provides customer service, sales, and, and technical support for a consumer electronics company on an ongoing basis.  [Read Full Review](https://clutch.co/go-to-review/enshored/74021) #### Completed projects in 2 countries - United States (9 projects) - Scotland (2 projects) This provider is available in 4 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Pacific Standard Time (PST) - Singapore Standard Time (SGT) This provider is fluent in 14 languages: - English - Spanish - Arabic - Portuguese - Japanese - Korean - French - Thai - Italian - German - Mandarin - Russian - Finnish - Filipino [View Reviews](https://clutch.co/profile/enshored?verified=true#reviews) --- ### [Wing Assistant](https://clutch.co/profile/wing-assistant) #### 4.7 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Wing Assistant is a company offering Customer Support Outsourcing services, providing virtual assistant solutions tailored to various business needs. While 78% of reviewers praise their seamless integration, professionalism, and enhanced efficiency, there are concerns about the vetting process and task completion quality, accounting for approximately 22% of the feedback. Despite challenges, their cost-effective and proactive approach is noted as a key strength. [Visit Website](https://wingassistant.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support) #### 10 reviews mention Customer Service Outsourcing Customer Service & Sales Outsourcing for Job Consultancy 5.0/5 — Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. - 6 of 10 Customer Service Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072) #### Experience in 13 industries Wing Assistant has received positive feedback across diverse industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Home Services. Clients appreciate their expertise in customer support, community management, and administrative tasks, often highlighting their responsiveness, timely delivery, and seamless integration into existing workflows. Overall sentiment is favorable, particularly in sectors like Education and Medical, where their contributions have significantly improved operational efficiency and client satisfaction. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) ##### Information technology Experience The company demonstrates strong expertise in the Information Technology sector, particularly in procurement solutions. Clients appreciate their tailored approach, effective communication, and commitment to achieving measurable results. Feedback highlights the provider's attention to detail and adaptability, which contribute to successful lead generation and campaign execution. Overall, the sentiment is highly positive, indicating that this company could be a valuable partner for businesses seeking innovative IT solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation Services for Procurement Solutions Company (5.0/5, Dec 23, 2025): Wing Assistant provides a sales resource who offers lead generation services for a procurement solutions company. The team builds contact lists, imports data into HubSpot, and creates multi-channel campaigns. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427186) ##### Other industries Experience Feedback from clients in the Other industries sector highlights Wing Assistant's expertise in providing efficient operational support and administrative services. Clients commend the company for its reliability, budget-friendly pricing, and ability to deliver tasks on time. The positive sentiment is reinforced by the agents' professionalism and responsiveness, which have significantly improved workflow and productivity. Overall, Wing Assistant's strong performance across various operational challenges positions it as a valuable partner for businesses seeking enhanced efficiency. - 14 reviews for other industries industry - 12 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Three Virtual Assistants for DeFi Investment Management Firm (5.0/5, Nov 25, 2022): Wing Assistant provides virtual assistant services for a DeFi investment management firm. They've trained assistants to acquire the skills the client needs from them. Three VAs have been assigned to the firm. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/168902) - Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): Wing Assistant provides data entry services to a reverse logistics firm. They input the client's inventory system data that flows through a Slack channel and use their backend data to issue return labels. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220) - Virtual Assistance for Startup (5.0/5, Dec 6, 2022): Wing Assistant has been hired by a startup for virtual assistance on their business. The vendor's responsibilities include customer outreach, social media management, product testing, and market research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170580) - Candidate Matching for Recruitment Advertising Solution (5.0/5, Dec 6, 2022): A recruitment advertising solution has partnered with Wing Assistant for recruitment services. Taking into consideration the requirements for job openings, the team matches potential candidates to clients. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170649) - Virtual Assistant & Content Creation for Mobile App Dev Co (5.0/5, Mar 7, 2023): A mobile app design and development company hired Wing Assistant to provide virtual assistant services, scheduling, and content creation. The team sent proposals and followed up with end customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/185354) - Customer Service Outsourcing for Nonprofit Organization (4.5/5, Jun 2, 2023): Wing Assistant provides customer service outsourcing for a nonprofit organization. The team is tasked with client communication, time and task management, content revision, document development, and data entry. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206203) - Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): Wing Assistant helps a self-care subscription company with research, brand reports, and product information emails. They assist with survey information and monitor influencer interaction. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332) - Virtual Assistant Services for Family Medicine Practice (5.0/5, Feb 12, 2025): Wing Assistant provides virtual assistant services for a family medicine practice. The team handles scheduling, patient inquiries, billing, data management, and operational support. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/351629) - Back-Office Outsourcing for Surgical Robotics Co (5.0/5, Mar 20, 2025): Wing Assistant provided administrative support for a surgical robotics company. The team aimed to help the client save time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361187) - Virtual Assistant for Residential Home Construction Company (5.0/5, Mar 20, 2025): Wing Assistant provided virtual assistant services for a residential home construction company. The team processed invoices in QuickBooks, reported on payables, and pulled emails for real estate agents. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361200) - Virtual Assistant for Senior Care Guidance Company (4.5/5, Apr 23, 2025): Wing Assistant provides ongoing virtual assistant services for a senior care guidance company. The team is responsible for conducting research and updating data related to rates for the client's care communities. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369395) - Customer Service for Household Items Liquidity Company (5.0/5, Apr 25, 2025): Wing Assistant provides customer support services for a household items liquidity company. The team is responsible for guiding customers through the device trade-in and pickup process and addressing inquiries. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369931) - Back Office & Sales Outsourcing for Software Company (5.0/5, May 21, 2025): Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110) - Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Wing Assistant provides operational support and executive assistance for an event planning platform. The team has uploaded photos for customers, scheduled meetings, and arranged travel. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947) ##### Real estate Experience Wing Assistant has received positive feedback from clients in the real estate industry, particularly for their expertise in digital marketing support. A Director of Marketing praised their ability to seamlessly integrate with existing teams and enhance operational bandwidth, allowing clients to focus on larger initiatives. The responsiveness and specialized marketing experience of Wing's virtual assistants have been highlighted as significant strengths, making them a compelling choice for real estate firms seeking reliable digital marketing assistance. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Digital Marketing Assistant for Real Estate Firm (5.0/5, Feb 18, 2023): Wing Assistant provides ongoing digital marketing campaigns for a real estate and property management firm. The goal is to increase the client's bandwidth. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/181641) ##### Software Experience Wing Assistant has received highly positive feedback from clients in the Software industry, highlighting their expertise in providing operational support, customer service, and virtual assistance. Clients commend the team's professionalism, responsiveness, and ability to deliver tasks efficiently and on time, significantly enhancing productivity. Their transparent communication and seamless integration into existing workflows have been particularly noted. Overall, Wing Assistant demonstrates substantial strengths in improving operational efficiency, making them a strong candidate for businesses seeking reliable support in the Software industry. - 4 reviews for software industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance for Startup (5.0/5, Dec 6, 2022): Wing Assistant has been hired by a startup for virtual assistance on their business. The vendor's responsibilities include customer outreach, social media management, product testing, and market research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170580) - Customer Service for Household Items Liquidity Company (5.0/5, Apr 25, 2025): Wing Assistant provides customer support services for a household items liquidity company. The team is responsible for guiding customers through the device trade-in and pickup process and addressing inquiries. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369931) - Back Office & Sales Outsourcing for Software Company (5.0/5, May 21, 2025): Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110) - Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Wing Assistant provides operational support and executive assistance for an event planning platform. The team has uploaded photos for customers, scheduled meetings, and arranged travel. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947) ##### Education Experience Clients in the Education industry commend Wing Assistant for their effective outreach and marketing support, particularly in personalized tutoring services. The team's disciplined approach and punctuality enhance client satisfaction, with notable positive impacts on customer engagement and promotional efforts. Their expertise in developing promotional materials aligns well with the needs of educational businesses. Overall, Wing Assistant is viewed as a reliable partner capable of delivering results, making them a strong fit for companies seeking growth in the Education sector. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Customer Service & Sales Outsourcing for Job Consultancy (5.0/5, May 9, 2025): Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072) - Marketing & Outreach Services for Education Company (5.0/5, Dec 16, 2025): Wing Assistant provides ongoing marketing and outreach support for an education company. The team creates promotional materials and messages and reaches out to leads via calls, emails, and text messages. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/425929) ##### Medical Experience Clients in the Medical industry have praised Wing Assistant for their expertise and dependable support, particularly in mental health settings. One notable review highlighted their ability to assist practitioners with daily tasks and client inquiries, leading to increased capacity for both practitioners and clients. The company's strong dedication to customer service and timely project execution further solidifies their reputation, making them a strong candidate for organizations seeking reliable assistance in the Medical sector. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Mental Health Private Practice (5.0/5, Apr 28, 2025): Wing Assistant provides ongoing call center services for a mental health private practice. The team assists the client's staff and patients, provides customer support, and provides daily tracking systems. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/370368) ##### Healthcare Experience Wing Assistant has received positive feedback from clients in the Healthcare industry, highlighting their expertise in administrative support, patient outreach, and data management. Clients noted significant improvements in operational efficiency, patient satisfaction, and error reduction. The responsiveness and professionalism of their team were frequently praised, indicating their capacity to integrate seamlessly into healthcare practices. Overall, Wing Assistant is well-positioned to support organizations in the Healthcare sector, delivering value through reliable and efficient virtual assistant services. - 2 reviews for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Family Medicine Practice (5.0/5, Feb 12, 2025): Wing Assistant provides virtual assistant services for a family medicine practice. The team handles scheduling, patient inquiries, billing, data management, and operational support. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/351629) - Virtual Assistant for Senior Care Guidance Company (4.5/5, Apr 23, 2025): Wing Assistant provides ongoing virtual assistant services for a senior care guidance company. The team is responsible for conducting research and updating data related to rates for the client's care communities. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369395) ##### Construction Experience The feedback from clients in the Construction industry highlights Wing Assistant's expertise in administrative support and real estate due diligence, particularly for land development projects. Clients commend their proactive approach, timely delivery, and efficient onboarding process, noting significant time and cost savings. Overall, the sentiment is positive, indicating that Wing Assistant is a reliable partner for organizations seeking assistance with zoning, utilities, and development approval processes. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Land Development Company (5.0/5, Jan 12, 2026): Wing Assistant provides administrative support for a land development company. The team's VA conducts real estate due diligence, researches zoning and utilities, and manages the client's document control. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429570) ##### Consulting Experience Wing Assistant demonstrates significant expertise in the Consulting industry, particularly in providing cost-effective administrative and virtual assistant services. Clients commend their responsive communication and timely project management, which contributed to measurable outcomes such as increased revenue and efficient task execution. Their impressive talent pool and commitment to client needs position them as a strong choice for businesses seeking reliable consulting support. - 2 reviews for consulting industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant & Content Creation for Mobile App Dev Co (5.0/5, Mar 7, 2023): A mobile app design and development company hired Wing Assistant to provide virtual assistant services, scheduling, and content creation. The team sent proposals and followed up with end customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/185354) - Back-Office Outsourcing for Surgical Robotics Co (5.0/5, Mar 20, 2025): Wing Assistant provided administrative support for a surgical robotics company. The team aimed to help the client save time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361187) ##### Beauty & Cosmetics Experience Wing Assistant has demonstrated significant expertise in the Beauty & Cosmetics industry, providing tailored support to clients such as COCOTIQUE. Their strengths lie in effective project management, timely delivery, and a thorough vetting process that aligns assistants with specific business needs. The positive client feedback highlights their ability to alleviate workload, allowing business owners to focus on strategic growth. Overall, Wing Assistant is a strong candidate for companies seeking reliable assistance in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): Wing Assistant helps a self-care subscription company with research, brand reports, and product information emails. They assist with survey information and monitor influencer interaction. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332) ##### Business services Experience Wing Assistant has garnered positive feedback in the Business services industry, particularly for their effective virtual assistance and project management capabilities. Clients appreciate their ability to streamline operations, enhance administrative efficiency, and improve lead qualification. Notable strengths include quick response times, tailored solutions, and a user-friendly onboarding process. Overall, clients report significant improvements in productivity and organizational efficiency, making Wing Assistant a strong contender for businesses seeking reliable support in this sector. - 4 reviews for business services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Biotech Comapny (4.5/5, Dec 2, 2022): A biotech company onboarded Wing Assistant to handle their virtual assistant efforts. The team is in charge of the answer emails, making appointments, researching, and calendaring. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169937) - Client Services Specialist for Event Planning Company (5.0/5, Dec 8, 2022): Luminary Leaders hired Wing Assistant for a variety of tasks including research, preparing spreadsheets, graphic design, outbound emails and follow-up, appointment scheduling, and website maintenance. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/171111) - VA Team for Web Design Company (5.0/5, Feb 28, 2023): Wing Assistant developed a suite of virtual assistant (VA) services tailored to the client's needs, including website maintenance, customer support, calendar management, budgeting, and other daily operations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/183370) - Lead Generation Assistance for Nanny Agency (3.5/5, Jun 12, 2023): Wing Assistant assists a nanny agency with their lead generation campaign. Wing Assistant helps with sitters' recruitment and answering phone calls and emails to current and prospective customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/208297) ##### Legal Experience Wing Assistant has demonstrated expertise in the Legal industry by providing effective part-time administrative support, as highlighted by feedback from Idaho Legal Estates and Probate. Clients appreciate their budget-friendly pricing, quick onboarding, and efficient project management, which includes timely delivery and responsiveness to needs. The overall sentiment reflects satisfaction with the increased operational capacity achieved through their services, making Wing Assistant a strong candidate for legal firms seeking administrative assistance. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Law Firm (5.0/5, Jun 5, 2023): Wing Assistant provides a part-time virtual administrative assistant for a law firm. The assistant helps the client with data entry, scheduling, customer service, and digital form creation. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206631) ##### Arts, entertainment & music Experience Wing Assistant demonstrates notable expertise in the Arts, entertainment & music sector, evidenced by positive client feedback emphasizing their effective brand development services. Clients appreciate their ability to reduce management workloads, leading to increased ROI. Their efficient project management and outstanding communication skills were highlighted as key strengths, making them a suitable partner for businesses seeking support in this industry. However, improved communication regarding assistant transitions could enhance the overall experience. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Arts & Entertainment Company (5.0/5, Jun 5, 2023): An arts and entertainment company has hired Wing Assistant to assist them regarding their daily managerial duties. The team is tasked with reducing the client's workload and management work. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206559) ##### Nonprofit Experience Wing Assistant has demonstrated strong expertise in supporting nonprofit organizations, as noted by Advocacy Without Borders. The client highlighted their effective communication, task organization, and schedule management, resulting in improved productivity and enhanced engagement. The flexibility, reliability, and competitive pricing of Wing Assistant further reinforce their suitability for nonprofits seeking comprehensive administrative support. Overall, the sentiment is highly positive, indicating that Wing Assistant is well-equipped to meet the unique needs of the nonprofit sector. - 1 review for nonprofit industry - Unknown avg. project cost - Customer Service Outsourcing for Nonprofit Organization (4.5/5, Jun 2, 2023): Wing Assistant provides customer service outsourcing for a nonprofit organization. The team is tasked with client communication, time and task management, content revision, document development, and data entry. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206203) ##### Financial services Experience Wing Assistant demonstrates strong expertise in the Financial services industry, particularly in data management and research, as highlighted by a venture capital firm's review. Clients appreciate their efficiency and adaptability, noting significant time savings in deal evaluations. The team's prompt communication and proactive approach enhance collaboration, making them a valuable partner for firms seeking reliable support in data processing and investor research. Overall, Wing Assistant is well-regarded for its impactful contributions to financial operations. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Input & Research for Venture Capital Firm (5.0/5, Jan 12, 2023): Wing Assistant provides data entry and research services for a venture capital firm. The team reviews entries from startups seeking financing, inputs data into the client’s CRM, and does complementary research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/175723) ##### Human Resources Experience Wing Assistant has received positive feedback within the Human Resources sector, highlighting their expertise in recruitment solutions. Clients note their seamless communication, adaptability, and valuable insights that significantly enhance candidate sourcing. The provider is praised for their commitment to client success and ability to optimize hiring processes, making them an ideal partner for companies looking to improve their recruitment strategies. Overall, the sentiment reflects strong satisfaction and a willingness to expand the partnership further. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Candidate Matching for Recruitment Advertising Solution (5.0/5, Dec 6, 2022): A recruitment advertising solution has partnered with Wing Assistant for recruitment services. Taking into consideration the requirements for job openings, the team matches potential candidates to clients. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170649) ##### Logistics & Supply Chain Experience Wing Assistant has proven to be a valuable partner in the Logistics & Supply Chain sector, particularly for early-stage companies. Their team demonstrates strong adaptability and attention to detail, significantly enhancing operational efficiency by handling data logging and processing tasks. Clients appreciate their reliable communication and support, which allows teams to focus on strategic activities. Overall, their expertise in providing tailored solutions for logistics challenges makes them a fitting choice for businesses seeking to optimize their supply chain processes. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): Wing Assistant provides data entry services to a reverse logistics firm. They input the client's inventory system data that flows through a Slack channel and use their backend data to issue return labels. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220) ##### Other Industry Experience Wing Assistant has received positive feedback from clients in the Other Industry sector, highlighting their exceptional ability to match virtual assistants to specific needs. One client noted the proactive training provided before onboarding, which ensured immediate productivity. The overall sentiment reflects satisfaction with their effective workflow and impactful support, contributing to enhanced online presence. Their expertise in delivering tailored solutions positions them as a strong candidate for businesses seeking assistance in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Three Virtual Assistants for DeFi Investment Management Firm (5.0/5, Nov 25, 2022): Wing Assistant provides virtual assistant services for a DeFi investment management firm. They've trained assistants to acquire the skills the client needs from them. Three VAs have been assigned to the firm. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/168902) ##### Manufacturing Experience The feedback from the Manufacturing industry emphasizes Wing Assistant's strong customer service capabilities and their ability to seamlessly integrate into client operations. Clients noted their high call answer percentage, exceeding the goal of 90%, which reflects their reliability and effectiveness. The company's flexibility in providing coverage, including after-hours and holiday support, highlights their commitment to client needs. Overall, Wing Assistant demonstrates significant expertise and a positive impact in the Manufacturing sector. - 1 review for manufacturing industry - Unknown avg. project cost - Customer Service Outsourcing for Cleaning Systems Company (4.5/5, Jan 13, 2026): Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629) ##### Home Services Experience Feedback from the Home Services industry indicates that the company struggles with delivering promised support, particularly in client communication and administrative management. Clients report an increase in their workload rather than relief, highlighting poor project management and inadequate supervision. While the marketing is professional, there is a significant gap between expectations and actual service delivery. Potential clients should weigh these insights when considering the company's capability to effectively support their Home Services needs. - 1 review for home services industry - Less than $10,000 avg. project cost - VA & Customer Service Outsourcing for House Cleaning Company (1.0/5, Sep 23, 2025): Wing Assistant provided virtual assistant services for a house cleaning company. The team managed emails, texts, and phone calls, scheduling, data entry, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/408122) ##### Advertising & marketing Experience Wing Assistant has received positive feedback in the Advertising & marketing industry for their expertise in community management and social media strategy. Clients commend their ability to enhance engagement, effectively manage content, and provide timely responses. The team's organizational skills and attention to detail have led to measurable outcomes, including increased social media followers and engagement. Overall, clients express satisfaction with Wing Assistant's services, noting their value and effectiveness, making them a strong candidate for businesses seeking support in this sector. - 3 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - SMM & Content Mktg for Digital Marketing Company (5.0/5, Jun 9, 2023): Wing Assistant develops a social media strategy and creates content for a digital marketing company. The team is responsible for setting a weekly editorial calendar, posting, and responding to comments. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/207871) - Social Media Management for Health Supplements Company (4.0/5, Dec 23, 2025): Wing Assistant provides social media management for a health supplements company. The team is responsible for creating and editing content, managing the content library, and drafting social media posts. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427211) - SMM Services for Marketing Company (5.0/5, Dec 31, 2025): Wing Assistant provides SMM services for a marketing company. The team handles community management, reviewing comments and messages, moderating content, responding to inquiries, and addressing escalations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427934) #### Very responsive Wing Assistant is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 3 fixed price Customer Service Outsourcing packages Full-time Customer Support Representative Give customers a way to reach you as soon as they need help. Wing Live Customer Support Reps (CSR) help with customer acquisition, onboarding, order processing, complaints, refunds and more. --- ### [SupportYourApp](https://clutch.co/profile/supportyourapp) #### 4.8 out of 5 star rating (87 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 20% AI Agents - 15% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Data Annotation Services #### Company description SupportYourApp is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including 24/7 email and phone support. With 75% of reviews highlighting their strong project management and adaptability, they are praised for operational excellence and responsiveness. However, 14% of reviews noted areas for improvement, such as ownership and proactive management in certain instances. [Visit Website](https://supportyourapp.com/welcome-from-clutch/?utm_source=clutch&utm_medium=referral&utm_campaign=call-centers-customer-support) #### Reviewed 10 times in the past 6 months Over the past six months, SupportYourApp has received predominantly positive feedback, with clients praising their responsiveness, effective communication, and ability to deliver high-quality support. For instance, one client noted that they successfully increased the number of resolved tickets from 15 to 40 per month, while another highlighted the seamless integration of SupportYourApp into their operations. However, a recent review expressed dissatisfaction due to lack of ownership and efficiency in handling support tickets, indicating a need for improvement in accountability. Overall, the sentiment remains favorable. - 6 of 10 reviews are 5 stars - 6 new reviews for Customer Service Outsourcing services - $200,000 – $999,999 avg. project cost [Read 10 Recent Reviews](https://clutch.co/profile/supportyourapp?sort_by=date_desc&verified=true#reviews) #### 32 reviews mention Customer Service Outsourcing Customer Service Outsourcing for Audio Technology Company 5.0/5 — SupportYourApp provides customer support services for an audio technology company. The team handles email and chat support from 4 p.m. to 1 a.m. Kyiv time and manages side projects for the client. - 26 of 32 Customer Service Outsourcing reviews are 5 stars - 6 new reviews for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/supportyourapp/414908) #### 4.7 out of 5.0 rating for cost What Clients Have Said SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations. [Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) - $10,000 to $49,000 (19 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (7 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 24 countries - Austria (1 projects) - Bahamas (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (2 projects) - Denmark (2 projects) - France (1 projects) - Germany (3 projects) - Greece (1 projects) - Ireland (2 projects) - Israel (6 projects) - Italy (1 projects) - Luxembourg (1 projects) - Malta (1 projects) - Netherlands (3 projects) - New Zealand (1 projects) - Norway (1 projects) - Poland (1 projects) - Russia (1 projects) - Sweden (2 projects) - Switzerland (1 projects) - Ukraine (7 projects) - United States (25 projects) - England (5 projects) This provider is available in 33 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 31 languages: - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Korean - French - Turkish - Vietnamese - Cantonese - Italian - Urdu - Polish - Ukrainian - Persian - Romanian - Azerbaijani - Dutch - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Croatian - Swedish - Georgian [View Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) --- ### [Remote CoWorker](https://clutch.co/profile/remote-coworker) #### 4.8 out of 5 star rating (192 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Hollywood, FL #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% Sales Outsourcing #### Company description Remote CoWorker is a company specializing in Customer Support Outsourcing and Call Center Solutions. They consistently receive high praise from clients across various industries for their professionalism, responsiveness, and ability to improve operational efficiency. Approximately 90% of reviews highlight their effective project management and timely delivery, while 85% note their strong cultural fit and client-focused approach. [Visit Website](https://remotecoworker.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support) #### Hard working Clients consistently praise Remote CoWorker for their hardworking team members, highlighting their dedication and reliability. One client noted that the hired virtual assistants felt like family, describing them as 'hardworking, dependable, and trustworthy.' Another client emphasized their executive assistant's humility and intelligence, stating they are 'eager to work hard.' Overall, feedback reflects a strong sentiment of satisfaction regarding the team's work ethic and commitment to client success. - Staffing & Back Office Outsourcing for E-Learning Company (5.0/5, Oct 26, 2023): The company onboarded staff extremely quickly and efficiently, and the staff member was ready to start as soon as possible. The staff member has been flexible, enthusiastic and hard working. Yes, they have increased in efficiency as time has gone on and shown a willingness to learn and improve. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244401) - Remote Secretary Services for Law Firm (5.0/5, Jul 21, 2023): On time and eager to work hard. Their cost-to-service ratio was excellent. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218659) - Data Entry for Investment Group (5.0/5, Nov 17, 2021): I had the opportunity to work with Zhinette a VA through Remote CoWorker. Not only was she super intelligent and hard-working but the company representative who set up the process, Apple, made the whole onboarding process a breeze! I would not hesitate to recommend them to any business that needs virtual assistant help. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/4960) - Back-Office Outsourcing for Recruitment Agency (5.0/5, Nov 11, 2025): My EA is humble, smart, and hardworking. We are consistently working together and improving very quickly. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419079) - Outbound Call Support for Real Estate Company (5.0/5, Jun 1, 2020): Their management is the most impressive thing. They’re on top of everything. If someone isn’t doing well, Sean (COO) will handle it. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/100590) #### Experience in 26 industries Remote CoWorker has received positive feedback across various industries, particularly in Financial Services, Medical, and Real Estate. Clients praise their expertise in administrative support and project management, noting increased efficiency and productivity. The Financial Services sector highlights their strong candidate sourcing, while the Medical field appreciates their seamless onboarding. Overall, their strengths include effective communication and a flexible approach, making them a suitable choice for clients in need of virtual assistance across these sectors. [Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) ##### Medical Experience Remote CoWorker has received positive feedback from medical industry clients, highlighting their expertise in providing efficient virtual assistance tailored to healthcare needs. Clients report significant improvements in operational efficiency, workflow management, and patient communication. Notably, their team demonstrates excellent project management and proactive support, allowing healthcare professionals to focus more on patient care. Overall, Remote CoWorker is seen as a reliable partner for medical organizations seeking to streamline administrative tasks and enhance productivity. - 7 reviews for medical industry - 6 reviews are 5 stars - Less than $10,000 avg. project cost - Administrative Assistance Services for Home Modification Co (4.5/5, Oct 25, 2023): Remote CoWorker provides administrative assistance services for a home modification company. The team provides an outsourced assistant who supports the client with research, scheduling, and invoicing tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244136) - Transcription, Billing & Verification for Medical Office (5.0/5, Aug 9, 2025): Remote CoWorker provides transcription, medical billing, and insurance verification services for a small medical office. The team uses AI to generate charts and create digital content for online courses. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/396834) - Virtual Assistant Services for Physical Therapy Clinic (5.0/5, Nov 12, 2025): Remote CoWorker provides a virtual assistant for a physical therapy clinic. They manage the calendar, handle patient intake forms, send appointment reminders, manage SMM efforts, and perform discovery calls. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419164) - Virtual Assistant Services for Psychiatric Practice (5.0/5, Apr 3, 2026): Remote CoWorker provides virtual assistant services for a psychiatric practice. The team manages patient coordination, communication, and documentation and helps streamline the client's internal processes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/447625) - Staffing & Billing Services for Medical Equipment Company (5.0/5, May 26, 2026): Remote CoWorker provides staffing services for a medical equipment company. The team is responsible for collaborating with the client's billing team to streamline their workflows. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/459886) - Virtual Assistant Services for Medical Company (5.0/5, May 28, 2026): Remote CoWorker provided virtual assistant services for a medical company. The team handled answering phone calls, responding to client inquiries, scheduling appointments, and assisting with marketing. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/460407) - Back-Office Outsourcing for Neurotechnology Company (5.0/5, Jun 25, 2026): Remote CoWorker provides back-office outsourcing for a neurotechnology company to improve operational efficiency. The team handles administrative tasks, schedules, and project coordination. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/467616) ##### Sports Experience Remote CoWorker demonstrates strong expertise in the Sports industry, effectively supporting clients with administrative tasks and content management. Feedback highlights their ability to enhance business operations, improve marketing efforts, and deliver high-quality, timely content. Clients appreciate their organizational skills, responsiveness, and the ability to learn industry-specific knowledge on the job. Overall, Remote CoWorker is well-regarded for their professionalism and impact, making them a suitable partner for businesses in the Sports sector. - 2 reviews for sports industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Content Moderation & Social Media Mktg for Technology Co (5.0/5, Sep 9, 2025): Remote CoWorker provides content editing, moderation, and social media posting services for a B2B technology and content vendor. They edit videos, create captions, and post content using back-office tools. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/404532) - Virtual Assistant Services for Equestrian Training Company (5.0/5, May 21, 2026): Remote CoWorker provides virtual assistant services for an equestrian training company. The team handles administrative tasks and helps automate processes to free up the client's time. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/458923) ##### Franchises Experience Remote CoWorker has received positive feedback from a leading franchise company specializing in senior living transitions. Clients highlighted the provider's expertise in enhancing customer service by ensuring live call responses, which significantly improved client satisfaction. The responsiveness and support provided by their Client Success Manager were particularly commended, resulting in the successful hiring of quality candidates. Overall, Remote CoWorker's strengths in communication and personalized service make them a strong candidate for businesses in the Franchises industry. - 1 review for franchises industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Senior Living Referral Agency (5.0/5, Apr 28, 2026): Remote CoWorker provided recruitment services for a senior living referral agency. The team was tasked with finding candidates to improve the client's customer service experience. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/453131) ##### Real estate Experience Remote CoWorker has demonstrated significant expertise in supporting real estate businesses through various roles, including appointment setting, CRM management, and administrative assistance. Clients commend their effective communication and project management, noting increased productivity and successful lead generation as key outcomes. With a strong alignment of values and competitive pricing, Remote CoWorker is well-suited for real estate firms seeking reliable support to enhance operational efficiency and drive business growth. - 9 reviews for real estate industry - 9 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry for Investment Group (5.0/5, Nov 17, 2021): Remote CoWorker was hired by an investment group to handle their data entry efforts. They provided a customer service representative and set up the client's prospect database on ClientLook. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/4960) - Outbound Call Support for Real Estate Company (5.0/5, Jun 1, 2020): Remote CoWorker provides outbound lead generation efforts. They conduct calls using a script and a predetermined list of targets, generating leads with interest in buying or selling real estate. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/100590) - Back-Office & HR Support for Real Estate Development Co (5.0/5, Mar 17, 2023): Remote CoWorker provides ongoing back-office support for a real estate development firm. The team is responsible for administrative, HR, and general operational support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/188209) - Virtual Receptionist Services for Property Management Company (5.0/5, Jul 21, 2023): Remote CoWorker provides virtual receptionist services for a property management company. The team takes phone calls, directs them to the appropriate party, and answers standard questions from end customers.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218637) - Video Production & CRM & Database Mgmt for Real Estate Firm (5.0/5, Mar 6, 2024): Remote CoWorker is helping a real estate firm accomplish various projects. The team's tasks include video editing, database management, and CRM audit. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/273842) - SMM, Sales Outsourcing & CRM Consulting for Real Estate Co (5.0/5, Sep 20, 2024): Remote CoWorker provides virtual assistant services for a real estate company. The team is responsible for cleaning up the client's CRM, cold calling, and managing the client's social media accounts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/316069) - CRM & Social Media Management for Real Estate Company (5.0/5, Feb 4, 2025): Remote CoWorker provides ongoing CRM and social media management services for a real estate company. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/349051) - Back Office Outsourcing for Real Estate Brokerage (5.0/5, Jan 16, 2026): Remote CoWorker back office outsourcing services for a real estate brokerage. The team provides ongoing administrative support and assists with various tasks to support agents and strategic projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/430432) - Call Center Services for Real Estate Company (5.0/5, Apr 22, 2026): Remote CoWorker provides appointment-setting services for a real estate agency. The team contacts seller leads and sets up listing appointments. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/452094) ##### Business services Experience Remote CoWorker has received positive feedback from clients in the business services industry, highlighting their expertise in administrative support and effective project management. Clients appreciate the responsiveness and professionalism of their virtual assistants, who significantly enhance productivity and streamline operations. Notably, clients reported substantial time savings and improved task management, indicating Remote CoWorker’s strong impact on operational efficiency. Overall, the sentiment reflects satisfaction with their tailored solutions and capabilities, making them a strong candidate for businesses seeking reliable support. - 6 reviews for business services industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Cleaning Services Company (5.0/5, Nov 30, 2022): Remote CoWorker provides call center services for a cleaning services company. Using RingCentral and Google Suite, they handle customer support and administrative tasks from 9 a.m. to 5 p.m. during weekdays. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169632) - Back-Office Outsourcing for Law Firm (4.0/5, Feb 20, 2024): Remote CoWorker provides back-office outsourcing services for a law firm. They’ve filled an office position; the employee is responsible for various administrative tasks to support the internal staff. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269931) - Administrative Tasks Outsourcing for Business Consulting Co (4.5/5, Sep 30, 2024): Remote CoWorker provides administrative tasks outsourcing services for a business consulting company. The team monitors emails, communicates with the client's customers, and updates the CRM. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318814) - Back-Office Outsourcing for Recruitment Agency (5.0/5, Nov 11, 2025): Remote CoWorker provides back-office outsourcing services for a staffing agency. The team has assisted the client in finding a reliable executive assistant to support business tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419079) - Back-Office Outsourcing for Business Services Company (5.0/5, Dec 23, 2025): Remote CoWorker provides back-office outsourcing services for a business services company. The team has matched the client with an executive assistant who helps them offload many daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/427210) - Virtual Assistant for Business Sales & Acquisitions Company (5.0/5, Mar 18, 2026): Remote CoWorker provided virtual assistant services for a business sales and acquisitions company. The team reviewed buyer inquiries, managed NDA processes, and responded with the appropriate information. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/443732) ##### Automotive Experience Remote CoWorker has demonstrated expertise in the Automotive industry by providing reliable administrative and customer service support. Clients report strong performance in enhancing administrative offerings and managing customer inquiries effectively. Notable strengths include consistency in service delivery and a broad availability of remote workers. Overall, feedback highlights Remote CoWorker as a valuable partner for automotive businesses seeking to improve operational efficiency and customer satisfaction. - 2 reviews for automotive industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Support for Automotive Care Accessories Company (4.0/5, Jul 20, 2023): Remote CoWorker supports the back office work of an automotive care accessories company. Their resources handle customer service inquiries and print orders from Amazon and website sales on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218250) - Back-Office Outsourcing for Automobile Repossession Company (5.0/5, Feb 24, 2026): Remote CoWorker provides ongoing back-office outsourcing services for an automobile repossession company. The team is responsible for assisting the client with their administrative tasks.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438452) ##### Plumbing Experience Remote CoWorker has demonstrated significant expertise in supporting plumbing companies, particularly in administrative and marketing functions. Clients highlight the company's reliability and organizational skills, noting timely delivery and proactive task management. The positive sentiment reflects on their ability to enhance responsiveness and streamline operations, making them a suitable partner for plumbing businesses seeking efficient backend support and marketing assistance. - 1 review for plumbing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Plumbing Company (5.0/5, Feb 24, 2026): Remote CoWorker provided virtual assistant services to a plumbing company. The team supported with administrative tasks, documentation, file management, marketing campaign execution and coordination, and QC. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438310) ##### Other industries Experience Remote CoWorker has garnered positive feedback across various sectors, particularly within the Other Industries category. Clients commend their expertise in administrative support, efficient project management, and responsiveness. Many have noted the seamless onboarding process and effective communication, which enabled them to achieve operational efficiencies. The overall sentiment reflects satisfaction with the quality of candidates provided, emphasizing the company's ability to align with clients' needs and enhance productivity. This positions Remote CoWorker as a strong contender for businesses seeking reliable virtual assistance. - 48 reviews for other industries industry - 39 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance for Seafood Supplier (4.5/5, Feb 2, 2022): Remote CoWorker worked as a seafood supplier's virtual assistant team. Their main task was to check and crosscheck more than 50,000 documents.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10186) - Recruitment Services for Delivery Service (5.0/5, Feb 9, 2022): Remote CoWorker has been supporting a delivery service with screening candidates for their processes. The goal is to quickly find and hire qualified applicants. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10772) - Staff Augmentation for Design Agency (5.0/5, Jun 17, 2021): A design company partnered with Remote CoWorker to help them run their business with a variety of services. Their outsourced team works on administrative, marketing, invoicing, and design projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/57919) - VA Services for Construction & Real Estate Firm (5.0/5, Feb 6, 2022): Remote CoWorker provides VA services to a construction and real estate firm. They're managing the company's calls, scheduling appointments with customers, and handling advertising strategies. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/134270) - Human Resources for Bookkeeping Services Company (5.0/5, Dec 1, 2022): Remote CoWorker helped a bookkeeping services company find candidates for their data entry, spreadsheet tasks, and client communications. They provided three resumes for the client to interview.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169915) - Staff Augmentation for Bookkeeping Company (5.0/5, Dec 5, 2022): Remote CoWorker has provided staff augmentation services for a bookkeeping company. They have offered a remote worker as an addition to the client's team. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170429) - Virtual Assistant Services for Massage Therapy Company (4.0/5, Dec 6, 2022): Remote CoWorker provides virtual assistant services for a massage therapy company. On the weekends, they take calls, text end clients, book or change appointments, and manage therapists’ schedules. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170561) - Social Media Marketing for Women's Coaching Company (5.0/5, Mar 5, 2023): Remote CoWorker provides ongoing social media marketing for a women's coaching company. The team is responsible for connecting with the client's social media audience. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/184740) - Back-Office Support Services for Healthcare Company (4.5/5, Jul 18, 2023): Remote CoWorker provides back-office support services for a healthcare company. They search for candidates to handle tasks such as answering phones, scheduling appointments, and answering non-medical inquiries. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217667) - Administrative Support for Software Company (5.0/5, Jul 19, 2023): Remote CoWorker provides out-of-hours administrative support for a software company. The team is responsible for answering customer queries outside the client's working hours. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217756) - Call Center Services for Water Damage Restoration Company (5.0/5, Jul 19, 2023): Remote CoWorker provides call center services to a water damage restoration firm. They gather information required to collect payment and contact insurance companies with overdue invoices via phone and email. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217883) - Administrative Assistance for Recruitment Company (5.0/5, Jul 19, 2023): Remote CoWorker provides administrative assistance services for a recruitment company. The team is responsible for providing administrative support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218000) - Virtual Assistance & Email Mgmt for Ice Cream Catering Co (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistant services for an ice cream catering company. The team assists the client with email management, schedule monitoring and updating, and recording data. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218149) - Lead Generation for Outdoor TV Company (4.5/5, Jul 21, 2023): Remote CoWorker is providing lead generation services for an outdoor TV company. The service provider is responsible for email marketing, cold-calling, and daily reporting of potential customers.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218668) - Call Center & Lead Generation Services for Tear Out Company (5.0/5, Aug 2, 2023): Remote CoWorker provides call center services for a residential and commercial tear out company. The team reaches out to potential leads through email and follows up with secondary emails and phone calls.   [Read Full Review](https://clutch.co/go-to-review/remote-coworker/222003) - Back-Office Outsourcing & Appointment Setting for SaaS Firm (5.0/5, Oct 24, 2023): Remote CoWorker provided back-office outsourcing services to help a SaaS firm sort and identify their HR and investor contacts. They also assisted the client in setting up meetings with investors. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/243700) - Back Office Services for Healthcare Company (5.0/5, Feb 1, 2024): Remote CoWorker provides back office services for a healthcare company. The team manages the client's patient scheduling, phone calls, faxes, SMS messages, BNE, referral authorizations, and chart preparation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265816) - Company & Investor Research for SaaS Company (5.0/5, Feb 9, 2024): Remote CoWorker was hired by a software company to help prepare for a conference. The team is responsible for researching companies and investors and reaching out to them on the client's behalf. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267628) - Content & Ops Mgmt for Business Workflow Automation Firm (4.5/5, Feb 22, 2024): Remote CoWorker provided operations and content management services to a business workflow automation firm. They produced content for the client and provided training and support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/270702) - Operational Support for Collateral Recovery Firm (5.0/5, May 23, 2024): Remote CoWorker has assisted a collateral recovery firm in completing their billing tasks and ensuring account compliance; this has included opening and closing new accounts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/290490) - Document Processing Support for Construction Management Co (5.0/5, May 28, 2024): Remote CoWorker has provided document processing support for a construction management company. They've been tasked with reviewing and filing documents and recording changes into a master document register. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/291193) - Outsourced Back-Office Support for Construction Company (5.0/5, Jun 14, 2024): Remote CoWorker provides outsourced back-office services and administrative support for a construction company. The team is responsible for file, phone, and calendar management, event planning, and sales calls. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/294811) - Book Editing for Executive Coaching & Book Publishing Firm (5.0/5, Jun 24, 2024): Remote CoWorker provides book editing services to an executive coaching and book publishing company. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/296432) - HR & Clinic Operations Staff Aug for Speech Therapy Company (5.0/5, Jul 9, 2024): Remote CoWorker is providing HR and clinic operations staff augmentation for a speech therapy company. The team's tasks include financial management, human resources support, and leadership team development. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/299439) - Back Office Recruiting for Household Moving Company (5.0/5, Jul 12, 2024): Remote CoWorker has been hired by a household moving company to recruit candidates for back-office tasks. The team has sourced candidates for administrative duties as well as typing up contracts and scheduling.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/300271) - Back Office Outsourcing for Consulting Company (5.0/5, Aug 7, 2024): Remote CoWorker provides ongoing back-office outsourcing services for a consulting company. The team is responsible for answering incoming calls and data entry. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/305759) - Social Media Marketing & Content Creation for Healthcare Co (5.0/5, Aug 8, 2024): Remote CoWorker provides ongoing social media management for a healthcare company. The team creates Instagram and Facebook posts, responds to customer queries, and sends weekly newsletters. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/306059) - Virtual Assistance & Content Marketing for SaaS Enterprise (4.5/5, Aug 13, 2024): Remote CoWorker provided a virtual assistant for a SaaS enterprise. The team provided a virtual assistant capable of SEO and customer support services.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/307226) - Customer Service Outsourcing for Perfume Company (5.0/5, Sep 13, 2024): Remote CoWorker provides customer service support for a perfume company. The team handles support tickets and emails, makes customer calls, processes insurance claims and refunds, and verifies high-risk orders. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/314292) - Back Office Outsourcing for Lumber Company (5.0/5, Sep 16, 2024): Remote CoWorker provides ongoing administrative support for a lumber company. The team logs various actions daily, such as delivery, driver, door shop, job status, and pay logs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/314849) - Back Office Outsourcing for Construction Company (5.0/5, Sep 26, 2024): Remote CoWorker provides data entry services for a construction company. The team updates the client's database with accurate information and makes calls to boost attendance and revenue. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/317714) - Administrative Work & Lead Mgmt for Healthcare Consulting Co (4.5/5, Nov 14, 2024): Remote CoWorker has been hired by a healthcare consulting company to provide virtual assistance services. The team has been responsible for administrative tasks and lead management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/330921) - Back-Office Outsourcing for Business Consulting Firm (5.0/5, Nov 18, 2024): A business consulting firm has hired Remote CoWorker to provide back-office support. The team has recruited three part-time virtual assistants to handle administrative tasks for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/331801) - Back Office Outsourcing for Restaurant (4.0/5, Feb 3, 2025): Remote CoWorker handled a restaurant's back office processes. Their tasks involved booking invoices, monitoring checklists, responding to online reviews, drafting contracts, and providing social media support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/348636) - Administrative Support for Nonprofit Organization (5.0/5, Feb 24, 2025): Remote CoWorker provides administrative support for a nonprofit organization. The team manages the CEO's calendar, travel arrangements, and correspondence. They also assist with event management and logistics. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/354927) - Cold Outreach Services for AI Consulting Company (4.5/5, Apr 1, 2025): Remote CoWorker provides cold outreach services for an AI consulting company. The team interacts with potential end clients daily. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/364065) - Virtual Personal Assistant for Virtual Assistance Project (5.0/5, Apr 9, 2025): Remote CoWorker provides a virtual personal assistant for an entrepreneur. The assistant helps the client with personal finance organization, bookkeeping, and appointments, emails, and calendar organization. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/366030) - Customer Service Outsourcing for Transportation Company (5.0/5, Apr 22, 2025): Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their schedule. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/368898) - Back-Office & Staffing Services for Nutrition Counseling Co (5.0/5, Jun 3, 2025): Remote CoWorker provided back-office outsourcing and staffing services for a nutrition counseling company. The team was responsible for establishing an administrative team for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/379296) - SMM, Virtual Assistant & Lead Gen for AI Consulting Company (5.0/5, Jun 6, 2025): Remote CoWorker provides virtual assistant services, social media marketing, and lead generation for an AI consulting company. The team is also responsible for creating online courses for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/380232) - Back Office Outsourcing for Homecare Co (5.0/5, Jun 26, 2025): Remote CoWorker provides staff augmentation services for a homecare company. The team has helped the client with platform migration, billing training, timekeeping management, and staff compliance management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/385524) - Virtual Assistant for Healthcare Company (5.0/5, Jul 16, 2025): Remote CoWorker provides a virtual assistant for a healthcare company. The assistant acts as a medical scribe, takes notes with pictures, measurements of each wound, and information for billing purposes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/390676) - Customer Service & Back Office Outsourcing for Therapy Clinic (5.0/5, Aug 13, 2025): Remote CoWorker provided staff augmentation services for a therapy clinic. The team handled backend operations, administrative coordination, communication management, and operational support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/397848) - Back-Office Outsourcing for Acupuncture Therapy Clinic (5.0/5, Sep 11, 2025): Remote CoWorker provides ongoing staff augmentation services for an acupuncture therapy clinic. The team helps consolidate and prepare insurance documentation for submission and calls patients. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/405247) - Virtual Assistant for Writing Competition Hosting Company (5.0/5, Sep 17, 2025): Remote CoWorker provides virtual assistant services for a writing competition hosting company. The team is responsible for handling administrative tasks and assisting with marketing and writing projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/406766) - Administrative Support for Consulting Company (5.0/5, Nov 11, 2025): Remote CoWorker provided administrative support for a consulting company. They checked emails, scheduled meetings, resolved calendar conflicts, tracked coaching hours, and sent out messages. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419131) - Call Center Services for Mental Health Counseling Platform (5.0/5, Dec 15, 2025): Remote CoWorker provides ongoing virtual assistant services for a mental health counseling platform. The team handles client scheduling, social media posting, and responding to calls and messages. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/425628) - Call Center Services for Tattoo & Piercing Company (5.0/5, Jan 26, 2026): Remote CoWorker provides call center services for a tattoo and piercing company. The team handles client calls and booking requests. They also manage the client's graphic design and social media tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/432072) ##### Energy & natural resources Experience Remote CoWorker demonstrates significant expertise in the Energy & natural resources sector, as evidenced by their ability to provide effective accounting solutions and maintain strong client communication. Clients appreciate their affordability, professionalism, and commitment to confidentiality. The provider's proactive approach and alignment with client values enhance their reputation, making them a strong candidate for businesses seeking reliable support in the Energy & natural resources industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Accounting Services for Distribution Firm (5.0/5, Oct 30, 2025): Remote CoWorker provides accounting services for a distribution firm. The team handles accounts payable and receivable, bookkeeping, and other accounting activities. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/416877) ##### Information technology Experience Remote CoWorker demonstrates strong expertise in IT support and virtual assistance, consistently delivering timely and effective project management. Clients commend their prompt communication, value for cost, and ability to enhance social media and lead generation efforts. Overall sentiment indicates a high level of satisfaction, with clients noting improvements in service automation and lead-building efficiency, making Remote CoWorker a reliable choice for businesses seeking IT solutions. - 2 reviews for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Gen & Email Marketing for Web Dev & Design Agency (4.5/5, May 30, 2024): Remote CoWorker has identified web design leads and built a database of leads for a web development and design agency. This includes sending initial sales outreach emails and following up with targeted emails. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/291684) - Virtual Assistant for IT Support Company (5.0/5, Sep 10, 2025): Remote CoWorker provides virtual assistant services for an IT support company. The team has managed the client's social media, business profiles, CRM, documentation, and organization. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/404788) ##### Consumer products & services Experience Remote CoWorker demonstrates significant expertise in the Consumer products & services industry, providing effective support in customer service, social media management, and administrative tasks. Clients appreciate their professionalism, timely delivery, and the ability to organize interviews effectively. The positive sentiment highlights their reliability and responsiveness, making them a strong candidate for businesses seeking to enhance customer engagement and operational efficiency in this sector. - 3 reviews for consumer products & services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Review Management & Content Creation for Dry Cleaning Firm (5.0/5, Jul 19, 2023): Remote CoWorker is helping a dry cleaning and laundry services company manage online reviews and direct messages. The team reports what needs to be addressed to the client and creates social media content. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217722) - Custom Software Dev for Junk Removal Service Company (5.0/5, Jul 21, 2023): A junk removal services company has hired Remote CoWorker for recruitment services. The client's goal has been to find a customer service representative.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218671) - Call Center & Customer Service for Pest Control Company (5.0/5, Sep 2, 2025): Remote CoWorker provides customer support services for a pest control company. The team is responsible for answering service, outbound calling, administrative tasks, and social media management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/402804) ##### Media Experience Remote CoWorker has received positive feedback from clients in the Media industry, highlighting their expertise in providing timely virtual assistance, efficient scheduling, and lead generation. Clients commend their quick setup processes and affordability, making them accessible for small media businesses. However, concerns about contractor reliability and time zone challenges have been noted, suggesting room for improvement in communication protocols. Overall, Remote CoWorker appears to be a suitable partner for Media industry projects, especially those requiring flexible, cost-effective support. - 3 reviews for media industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Media Company (4.0/5, Nov 20, 2021): Remote CoWorker was tasked with providing a half-time worker for a media company. The contractor was expected to have solid data entry skills and the ability to spot and correct errors.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/5158) - Virtual Assistant for Casting Platform (5.0/5, Apr 29, 2024): Remote CoWorker provides a virtual assistant for a casting platform. The assistant helps the client scrape data to find new leads and prospective customers and get them interested in the client's platform. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/285407) - Back Office Outsourcing for Podcast Production (5.0/5, Aug 19, 2025): Remote CoWorker was hired by a podcast production company to schedule guests and provide personal assistance to the lead producer. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/399341) ##### Manufacturing Experience Remote CoWorker has demonstrated strong expertise in the Manufacturing industry through positive client feedback. Clients commend their organized project management, quick response times, and effective bookkeeping services, leading to significant time savings. Their ability to provide skilled staffing and maintain clear communication has been particularly noted, making them a suitable partner for manufacturing companies seeking efficient administrative support. Overall sentiment suggests they are a reliable choice for businesses in this sector. - 3 reviews for manufacturing industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for LED Emergency Lights Company (5.0/5, Dec 6, 2022): Remote CoWorker helped a LED emergency lights company find a virtual assistant for email communication, research, and order and estimate preparation.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170537) - Bookkeeping Services for Metal Manufacturing Company (5.0/5, Feb 21, 2023): Remote CoWorker provides bookkeeping services for a metal manufacturing firm. They’re mainly tasked with reconciling payments. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/182139) - Administrative Support Outsourcing for Railing Company (5.0/5, Apr 10, 2025): Remote CoWorker provides ongoing administrative support outsourcing services for a railing company. The team has designed business cards and promotional media and has organized job workflow. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/366232) ##### Hospitality & leisure Experience Remote CoWorker has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in event planning, as evidenced by positive client feedback. A President/CEO highlighted their ability to provide talented and professional virtual assistants who exceeded expectations. The company's alignment with client values, timely responses, and trustworthy nature further reinforce their strengths, making them a reliable choice for businesses seeking effective support in this sector. - 1 review for hospitality & leisure industry - Unknown avg. project cost - Back Office Outsourcing for Event Planning Co (4.0/5, Mar 12, 2025): Remote CoWorker provided virtual assistant services for an event planning company. The team was tasked with helping the internal team with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/359083) ##### Insurance Experience Remote CoWorker demonstrates strong expertise in the insurance sector, particularly through telemarketing services for small to mid-sized businesses. Client feedback highlights their efficiency in scheduling quality appointments and maintaining organized data, which has enhanced lead management. The dedicated account management and hands-on support received were particularly praised, affirming their commitment to delivering value and meeting client needs effectively. Overall, Remote CoWorker is positioned as a reliable partner for businesses seeking to optimize their insurance offerings. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Telemarketing Outsourcing for Insurance Co (5.0/5, Feb 6, 2025): Remote CoWorker provides back-office and telemarketing services for an insurance company. The team makes cold calls to mid-size businesses, schedules appointments, handles objections, and assists in data entry. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/349935) ##### eCommerce Experience Remote CoWorker has received positive feedback from eCommerce clients, highlighting their ability to effectively alleviate workload through skilled assistant hiring. Clients appreciate their cost-effectiveness and responsiveness, noting that the support provided has allowed them to focus on more complex business tasks. The company's prompt and helpful service has left clients highly satisfied, making Remote CoWorker a strong candidate for businesses seeking expertise in eCommerce operations. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for E-Commerce Company (5.0/5, Nov 1, 2024): Remote CoWorker provides back-office outsourcing services for an e-commerce company. The team is responsible for hiring assistants to help with the client's shipping tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/327846) ##### HVAC Experience Remote CoWorker has demonstrated significant expertise in the HVAC industry, particularly in service coordination, invoicing, and dispatching. Clients commend their promptness and adherence to project timelines, highlighting their strong candidate pool and effective onboarding process. Overall, the sentiment is overwhelmingly positive, indicating that Remote CoWorker is well-suited for HVAC businesses seeking reliable support and efficient project management. - 1 review for hvac industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for HVAC Co (5.0/5, Oct 7, 2024): Remote CoWorker provides back-office support for an HVAC company. The team has handled all service team invoicing, dispatching, gathering parts pricing, availability information, and scheduling jobs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/320448) ##### Retail Experience Remote CoWorker demonstrates strong expertise in the Retail industry, particularly in e-commerce and customer service. Clients commend their proactive support, effective communication, and ability to optimize operations, such as Shopify management. The overall sentiment is highly positive, with clients highlighting their professionalism and responsiveness. Remote CoWorker’s capabilities in administrative assistance and customer care make them a valuable partner for businesses seeking to enhance their retail operations. - 3 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for E-Commerce Company (5.0/5, Feb 9, 2022): Remote CoWorker is providing customer support services to an e-commerce company. The team is responsible for receiving calls from customers, responding to customer chats, and processing tickets. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/137936) - Shopify Dev & Systems Optimization for Kid's Concept Shop (4.5/5, Aug 9, 2024): A kid's concept shop has hired Remote CoWorker for Shopify development and systems optimization services. The team has streamlined the client's workflows and assisted the client with administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/306397) - Back-Office Outsourcing for Golf Equipment Retailer (5.0/5, Aug 28, 2024): Remote CoWorker provides ongoing back-office outsourcing services for a golf equipment retailer. The team is responsible for assisting the client with administrative and marketing tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/310340) ##### Food & Beverage Experience Remote CoWorker has demonstrated strong expertise in supporting the Food & Beverage industry, particularly in the seafood sector. Clients appreciate the high quality of their virtual assistants, such as Ricca, who exemplifies diligence, adaptability, and effective communication. The company's alignment with client values and commitment to meeting deadlines contribute positively to project outcomes. Overall, feedback indicates that Remote CoWorker is a reliable partner, although some areas for managerial professionalism could be enhanced. - 1 review for food & beverage industry - Unknown avg. project cost - Back-Office Services for Seafood Business (4.5/5, Feb 20, 2024): Remote CoWorker provides back-office support for a seafood business. The team assists the client with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269930) ##### Healthcare Experience Remote CoWorker has received positive feedback from a healthcare operations director, highlighting their expertise in patient scheduling, phone service, and various administrative tasks. Clients have noted impressive talent and effective communication, resulting in measurable outcomes such as increased appointment scheduling and order processing. Overall, Remote CoWorker is well-regarded for their budget-friendly solutions and ability to meet project goals, making them a strong candidate for businesses in the Healthcare industry. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Services for Healthcare Company (5.0/5, Feb 1, 2024): Remote CoWorker provides back office services for a healthcare company. The team manages the client's patient scheduling, phone calls, faxes, SMS messages, BNE, referral authorizations, and chart preparation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265816) ##### IT Services Experience Remote CoWorker demonstrates significant expertise in the IT Services industry, particularly in operations and content management. Clients commend their strong communication, professionalism, and ability to deliver projects on time, often exceeding expectations. The company's cultural alignment with client values and budget-friendly pricing further enhances their appeal. Overall, feedback reflects a positive sentiment, making Remote CoWorker a strong candidate for businesses seeking reliable IT services. - 1 review for it services industry - Unknown avg. project cost - Content & Ops Mgmt for Business Workflow Automation Firm (4.5/5, Feb 22, 2024): Remote CoWorker provided operations and content management services to a business workflow automation firm. They produced content for the client and provided training and support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/270702) ##### Contracting Experience Remote CoWorker has demonstrated significant expertise in the Contracting industry, providing effective administrative support that enhances operational efficiency. Clients have praised their responsiveness, attention to detail, and ability to exceed expectations. The positive feedback highlights improved communication, faster turnaround times for contracts, and increased bid requests. Overall sentiment is highly favorable, indicating that Remote CoWorker is a strong candidate for businesses looking to streamline processes and improve customer service in the contracting sector. - 2 reviews for contracting industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Defense Products Reseller (5.0/5, May 24, 2024): Remote CoWorker has provided back office outsourcing services for a defense products reseller: they've assisted with bid upload and follow-ups, pricing, customer data updates, and customer email communication. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/290725) - Staff Augmentation Sevices for Contracting Company (5.0/5, Apr 28, 2025): Remote CoWorker provides staff augmentation services for a contracting company. The vendor's remote worker handles end customer inquiries, manages emails, processes job intakes, and maintains the databases. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/370393) ##### Arts, entertainment & music Experience Remote CoWorker has received positive feedback from clients in the Arts, entertainment & music industry, highlighting their expertise in administrative support, proposal writing, and market research. Clients commend their proactive communication, ability to meet deadlines, and deep understanding of industry-specific needs. The company's tailored approach has significantly improved operational efficiency and business development, making them an excellent choice for organizations seeking reliable remote assistance in the creative sector. - 6 reviews for arts, entertainment & music industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Video & Photography Production for Entertainment Company (5.0/5, May 23, 2022): Remote CoWorker is providing video and photography production support for an entertainment company. They are working on different tasks and projects weekly.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/20057) - Virtual Assistant Services for Events Production Company (5.0/5, Jul 19, 2023): Remote CoWorker provides a virtual assistant for an events production company. The team provides administrative support, manages the client's leads, and assists with tech support inquiries and event scheduling. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217987) - Virtual Assistance for Entertainment Services Provider (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistance to an entertainment services provider, managing their website, e-commerce store, and social media accounts. Their tasks include conducting SEO and keeping inventory. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218390) - Lead Generation for Party Rental Services Co (5.0/5, Feb 9, 2024): Remote CoWorker provides ongoing lead generation services for a party rental services company. The team's goal is to generate leads, reach out to potential clients, explain the product, and invoice clients once sales are done. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267732) - Back Office & Customer Service for Arts Training Facility (4.5/5, Nov 12, 2024): Remote CoWorker provides virtual assistant and back office services for a performing arts training facility. The team is responsible for handling class scheduling, marketing efforts, and administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/330359) - Business Dev Support for Arts, Entertainment & Music Co (5.0/5, May 30, 2026): Remote CoWorker provides ongoing business development support for an arts, entertainment, and music company. The team conducts market research, writes proposals, and tracks opportunities for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/460917) ##### Legal Experience Remote CoWorker has received overwhelmingly positive feedback from legal industry clients, highlighting their expertise in sourcing qualified legal assistants and administrative support. Clients commend their responsiveness, professionalism, and ability to understand specific needs, which has resulted in efficient project management and improved client service. The firm's contributions have enabled clients to focus on business growth and enhance operational efficiency, making Remote CoWorker a strong candidate for legal firms seeking reliable support. - 8 reviews for legal industry - 8 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Law Firm (5.0/5, Dec 1, 2022): Remote CoWorker has augmented a law firm to fill the required positions. They've helped the client with customer intake, accounting, and administrative work. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169921) - Remote Secretary Services for Law Firm (5.0/5, Jul 21, 2023): Remote CoWorker provides virtual secretary services for a law firm. The virtual secretary is responsible for answering phones and doing intakes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218659) - Customer Service Outsourcing for Attorney Firm (5.0/5, Mar 21, 2025): Remote CoWorker provides call center services for an attorney firm. The team has backed up the phone, taken the client's information, and ensured the firm can assist them with legal matters. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/361603) - Legal Assistance Outsourcing for Law Firm (5.0/5, Jun 23, 2025): Remote CoWorker has recruited and provided three legal assistants for a law firm. The team has managed tasks such as answering phone calls, organizing and drafting documents, and conducting research. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/384447) - SEO, Social Media Mktg & Digital Strategy for Legal Firm (5.0/5, Oct 7, 2025): Remote CoWorker provides SEO services for a legal firm. The team manages on-page SEO, keyword research, and performance reporting, and creates and optimizes paid media campaigns and marketing materials. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/411720) - Administrative & Paralegal Services for Estate Planning Firm (5.0/5, Nov 10, 2025): Remote CoWorker has provided administrative and paralegal services for an estate planning and probate services company. The team has assigned one resource to work on the client's project. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/418879) - Virtual Assistant Services for Law Firm (5.0/5, Dec 11, 2025): Remote CoWorker provides virtual assistant services for a law firm. The team has found a virtual assistant tailored to the client's needs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/424970) - Recruitment & Staffing for Law Clerk (5.0/5, Apr 13, 2026): Remote CoWorker has helped a law firm find a law clerk. The law clerk's main responsibility is litigation case management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/449818) ##### Construction Experience Remote CoWorker demonstrates a strong capability in the construction industry, evidenced by their effective establishment of systems and processes for clients. One client from Northern Roots Governance noted significant improvements in operational efficiency and workflow organization within weeks of engagement. Their responsiveness and flexibility have been particularly praised, making them a suitable choice for construction businesses seeking reliable administrative support and operational enhancements. - 1 review for construction industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Outsourcing for Construction Management Firm (5.0/5, Jul 8, 2026): Remote CoWorker provides back-office support to a construction management firm, assisting with administrative and operational tasks. They set up SOPs, organize Google Workspace and emails, and maintain CRM. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/470769) ##### Advertising & marketing Experience Remote CoWorker has garnered positive feedback in the Advertising & Marketing sector, especially for their efficient virtual assistant services, which have significantly enhanced client operations. Clients highlight their team's expertise in social media management, appointment setting, and digital marketing strategies, leading to measurable success in engagement and ROI. While some reviews indicate inconsistency in candidate quality, the overall sentiment reflects reliability, responsiveness, and strong value for cost, making Remote CoWorker a viable option for businesses seeking skilled support in their marketing endeavors. - 7 reviews for advertising & marketing industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Marketing & Virtual Assistant Help for Video Marketing Co (5.0/5, Jun 13, 2021): Remote CoWorker is helping a digital video marketing agency expand their online courses and consulting through cold calls, marketing strategy, and commercialization. In addition, they edit videos and podcasts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/52548) - Back Office Outsourcing for Market Research Company (0.5/5, Jan 31, 2024): A market research company hired Remote CoWorker to provide back office outsourcing services. They were responsible for hiring a virtual assistant. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265562) - Staff Augmentation for Digital Marketing Agency (5.0/5, Apr 4, 2024): A digital marketing agency has hired Remote CoWorker to provide resources to augment their internal sales team. The team has supplied two virtual assistants to help the client with appointment setting. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/280306) - SMM for Marketing Agency (5.0/5, Jan 27, 2025): Remote CoWorker provided social media management services for a marketing agency. The team posted content a few times weekly for the client's customers. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/346782) - Social Media Marketing for Media Production Company (5.0/5, Jul 21, 2025): Remote CoWorker provides social media marketing services for a media production company. The team is tasked with scheduling and posting content and optimizing the client's social media accounts for ROI. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/391787) - Appointment Setting for Healthcare AI Marketing Company (5.0/5, Sep 18, 2025): Remote CoWorker has been hired by a healthcare AI marketing company to provide appointment-setting services. The goal is to have a remote coworker set up calls and make email introductions to the client's team. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/407029) - Staff Augmentation Services for Virtual Events Company (5.0/5, Apr 22, 2026): Remote CoWorker provides staff augmentation services for a virtual events company. The team assists the client with website updates, customer service, and logistics. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/452117) ##### Financial services Experience Remote CoWorker has garnered positive feedback in the Financial services industry for their expertise in enhancing operational efficiency and providing tailored support. Clients highlighted their exceptional project management, resulting in increased productivity and client satisfaction. The company's ability to quickly adapt to client needs, combined with a strong communication style, has made them a reliable partner for financial organizations seeking administrative and operational assistance. Overall, Remote CoWorker is well-positioned to meet the diverse needs of businesses in the Financial services sector. - 10 reviews for financial services industry - 8 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Financial Services Company (5.0/5, Feb 1, 2022): A financial services company hired Remote CoWorker to handle various tasks for their company. The team conducts insurance-related work, writes blogs, and acts as a personal assistant to the firm's CEO. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10033) - Call Center Lead Generation for Public Adjustment Company (5.0/5, Dec 1, 2020): Remote CoWorker oversees the call lead generation efforts of a public adjusting company. At the same time, the team also provides back-office services. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/127149) - VA Services for Damage Claims Firm (5.0/5, Dec 17, 2020): Remote CoWorker provides ongoing VA services for a damage claims firm. The goal is to help the client's business grow with marketing and help manage the daily business activities.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/141166) - Virtual Executive Assistant for Accounting Firm (5.0/5, Dec 2, 2022): Remote CoWorker provides a virtual executive assistant to an accounting firm. The virtual executive assistant helps the client with administrative work for 40 hours a week. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169939) - Outsourcing Services for Financial Services Company (4.0/5, Feb 22, 2023): Remote CoWorker provides outsourcing services for a financial services company. They have searched for qualified candidates to build, update, and promote websites and rewrite content. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/182244) - Virtual Assistant Support for Life Insurance Company (5.0/5, Jul 19, 2023): Remote CoWorker provides a virtual assistant to a life insurance company. Their work includes phone system management, reporting, QA telemarketing, spreadsheet management, and other back-office tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217947) - SEO & Social Media Management for Commercial Loan Brokerage (5.0/5, Aug 2, 2023): A commercial loan brokerage hired Remote CoWorker to update their website SEO and social media accounts. The team's deliverables included blog posts, website pages, and social media posts.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/222142) - Back Office Outsourcing for Insurance Firm (4.0/5, Dec 14, 2023): An insurance firm has hired Remote CoWorker to provide them with back-office support. The team is in charge of preparing insurance quotes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/255992) - Virtual Assistance for Financial Advisory & Consulting Firm (5.0/5, Sep 29, 2024): A financial advisory and business consulting firm has hired Remote CoWorker to provide administrative and operational support. The assistant is responsible for data entry, email management, and documentation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318355) - Staffing & Staff Aug Services for Investment Mgmt Company (5.0/5, Jul 21, 2026): Remote CoWorker provides staff augmentation services for an investment and portfolio management company. The team has hired three virtual assistants to support internal operations. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/473967) ##### Education Experience Remote CoWorker has received positive feedback from clients in the Education industry, highlighting their expertise in providing timely and efficient support. Clients commend their attention to detail, responsiveness, and ability to onboard staff quickly, which has facilitated improved operational efficiency. The company's flexibility and commitment to meeting client needs have been particularly noted, making them a strong candidate for educational organizations seeking reliable support and innovative solutions. - 4 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staffing & Back Office Outsourcing for E-Learning Company (5.0/5, Oct 26, 2023): An e-learning solutions company has hired Remote CoWorker to help them hire support staff. The team has recruited a new teammate who assists with audiobook creation from existing revision guides using  AI. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244401) - BPO & Call Center Services for Educational Provider (4.0/5, Feb 19, 2024): Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269683) - Administrative Support for Educational Institution (5.0/5, Jan 22, 2025): Remote CoWorker provides administrative support for an educational institution. The team coordinates daily events, manages the superintendent's duties, creates PowerPoint presentations, and documents meetings. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/345159) - Marketing Services for Transformational Coaching Company (4.5/5, May 1, 2026): Remote CoWorker provided marketing services for a transformational coaching company. The team was tasked with growing the client's business. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/454199) ##### Food & Beverages Experience Remote CoWorker has received positive feedback from clients in the Food & Beverages industry, notably from the Founder of Pepitos Paletas, who praised their timely and accurate assistance. The client highlighted improvements in customer engagement due to effective communication and scheduling support. Remote CoWorker's expertise in providing virtual assistance aligns well with industry needs, making them a strong candidate for businesses seeking reliable support to enhance operational efficiency. - 1 review for food & beverages industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistance & Email Mgmt for Ice Cream Catering Co (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistant services for an ice cream catering company. The team assists the client with email management, schedule monitoring and updating, and recording data. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218149) ##### Software Experience Remote CoWorker demonstrates strong expertise in providing administrative support for software companies, particularly in the hospitality and travel sectors. Clients appreciate their effective communication and positive approach, leading to measurable outcomes such as reduced customer queries. The company's ability to integrate seamlessly with existing teams further enhances its value, making it a suitable choice for businesses seeking reliable support in the Software industry. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Administrative Support for Software Company (5.0/5, Jul 19, 2023): Remote CoWorker provides out-of-hours administrative support for a software company. The team is responsible for answering customer queries outside the client's working hours. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217756) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with Remote CoWorker's cost-effectiveness and value for money. Many reviews highlight that the company's pricing aligns well with budgets while providing high-quality services. For instance, one client noted, 'Their pricing fit our budget, and they offered good value for cost.' Another stated, 'The quality is as good as the leads they’re gathering.' Overall, the sentiment is positive, with clients appreciating the balance of affordability and quality in the services provided. [Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) - Less than $10,000 (55 reviews) - $10,000 to $49,000 (12 reviews) - $50,000 to $199,999 (3 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 8 countries - Australia (1 projects) - Belgium (1 projects) - Canada (5 projects) - Ireland (1 projects) - South Africa (1 projects) - United Arab Emirates (2 projects) - United States (118 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) --- ### [Prialto](https://clutch.co/profile/prialto) #### 5 out of 5 star rating (45 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 70% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Prialto is a Customer Service Outsourcing (CSO) company offering executive support, administrative assistance, and customer service. They consistently receive high praise, with 100% of reviews highlighting their timely delivery and strong communication. Clients commend their proactive approach, seamless integration, and value for cost, though some suggest improvement in platform integration. Positive reviews underscore Prialto's service-oriented culture and commitment to client success. [Visit Website](https://www.prialto.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support) #### Great project management Clients consistently praised Prialto for their exceptional project management capabilities. Notable feedback highlighted their clear and structured approach, with one CEO noting 'strong communications from the start' and a seamless integration into workflows. Another client emphasized the impressive management structure that effectively oversees team members. Overall, the sentiment reflects a high level of satisfaction, with clients feeling supported and assured by Prialto's responsive and organized management style. - Back-Office Outsourcing for Youth Soccer Club (5.0/5, Feb 14, 2024): Their management structure was impressive. Great manager to oversee actual team member. [Read Full Review](https://clutch.co/go-to-review/prialto/268926) - Executive Assistance for Strategy Consultancy (5.0/5, Dec 10, 2022): Ellie is trusted to communicate directly with my clients, and it brings me joy to see the warmth my clients and contacts express in their little messages back and forth with Ellie about my scheduling: her professionalism and excellence engenders a delightfully warm response from my contacts. We have always hit our major committed dates, but with Ellie’s help we have significantly improved our on-time delivery rate of flexible and optional (above and beyond) projects. [Read Full Review](https://clutch.co/go-to-review/prialto/171312) - Admin & Customer Support for Real Estate Company (5.0/5, Aug 22, 2022): Their project management style is solid. We manage tasks using Microsoft Office. For communication, we use Microsoft Teams, WhatsApp, email, and phone. [Read Full Review](https://clutch.co/go-to-review/prialto/155052) - Event Management Services for Business Services Company (5.0/5, Nov 13, 2024): The managed service has been a game changer—it allows me to leverage Prialto’s best practices, helping me get the support I need more quickly and easily. The engagement manager provides exceptional service. The assistant and backup assistant work seamlessly together to ensure everything runs smoothly. It’s been a great delegation tool which allows me to focus on larger, high-priority projects. [Read Full Review](https://clutch.co/go-to-review/prialto/330707) - Administrative Assistance & Support for Religious Nonprofit (5.0/5, Dec 5, 2024): Yes, they have been amazing. Very timely in communication and on top of administrative tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/335790) #### Experience in 11 industries Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors. [Read All Reviews](https://clutch.co/profile/prialto?verified=true#reviews) ##### Consulting Experience Prialto has received overwhelmingly positive feedback from clients in the Consulting industry, highlighting their expertise in providing comprehensive executive assistance. Clients noted significant improvements in productivity, timely project management, and a strong alignment with company values. The personalized approach and proactive communication from Prialto's team have fostered trust and deepened client relationships. Overall, their ability to integrate seamlessly into consulting operations makes them a valuable partner for firms seeking to enhance efficiency and impact. - 9 reviews for consulting industry - 8 reviews are 5 stars - Less than $10,000 avg. project cost - BI & Analytics & Social Media Marketing for Consulting Firm (5.0/5, Dec 14, 2021): Prialto provided BI and analytics and social media marketing for a consulting firm. The team was tasked with creating a campaign to reach the target clients through LinkedIn.  [Read Full Review](https://clutch.co/go-to-review/prialto/6799) - Virtual Project Coordinator for Consulting Firm (5.0/5, Sep 7, 2021): A consulting firm hired Prialto so that they could leverage their virtual assistance services for their business. [Read Full Review](https://clutch.co/go-to-review/prialto/127041) - Business Services for Coaching & Consulting Company (5.0/5, Sep 16, 2021): A coaching and consulting company hired Prialto for business services. The team is responsible for handling the client’s administrative duties on one-off tasks and weekly basis processes. [Read Full Review](https://clutch.co/go-to-review/prialto/134649) - Executive Assistance for Strategy Consultancy (5.0/5, Dec 10, 2022): An executive assistant from Prialto supports a strategy consultancy, helping them manage their complex schedules and various communication channels. The package includes 55 hours of support each month. [Read Full Review](https://clutch.co/go-to-review/prialto/171312) - Backoffice Outsourcing for Sales Training Company (5.0/5, Jun 28, 2023): Prialto provides back-office outsourcing services for a sales training company. Prialto manages the client's customers' schedules and keeps track of projects. Prialto also assists with administrative work. [Read Full Review](https://clutch.co/go-to-review/prialto/212353) - Virtual Business Assistance Services for Consulting Co (5.0/5, Feb 27, 2025): Prialto provides business and personal digital support services for a consulting company. The team assists with the client's sales, marketing, and coordination processes. [Read Full Review](https://clutch.co/go-to-review/prialto/355758) - Staff Augmentation for Technology Consultancy (5.0/5, May 30, 2025): Prialto provides staff augmentation services for a technology consultancy. The team provides a part-time assistant who helps with scheduling and other non-billable and recurring tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/378273) - Virtual Assistant Services for Consulting Firm (4.5/5, Jul 31, 2025): Prialto provides ongoing virtual assistant services for a consulting firm. The team manages the client's calendar and email inbox, conducts research, supports project management, and handles light bookkeeping. [Read Full Review](https://clutch.co/go-to-review/prialto/394702) - Virtual Assistance Services for Executive Coaching Co (5.0/5, Oct 18, 2025): Prialto provided virtual assistant services for an executive coaching company. The team helped with administrative tasks, scheduling, lead follow-up, data tracking, and other processes. [Read Full Review](https://clutch.co/go-to-review/prialto/414276) ##### Software Experience Prialto has received commendations from clients in the Software industry for their exceptional virtual assistant services, which enhance operational efficiency and streamline administrative tasks. Clients highlight the provider's responsiveness, strong communication, and deep understanding of technology tools, resulting in significant time savings and improved organization. The consistent positive feedback regarding their cultural fit and value for cost reinforces Prialto's expertise, making them a strong candidate for businesses seeking reliable administrative support in software-related projects. - 2 reviews for software industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Software Firm (5.0/5, Aug 1, 2022): Prialto provided a virtual assistant for a software firm. The assistant handles administrative tasks, maintaining the company's CRM and supporting sales operations. [Read Full Review](https://clutch.co/go-to-review/prialto/152285) - Virtual Assistant Services for Healthcare Technology Company (5.0/5, Apr 16, 2025): A healthcare technology company hired Prialto to provide virtual assistant services. The team was responsible for assisting the client with their workflows and alleviating their manual tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/367809) ##### eCommerce Experience Prialto has garnered positive feedback from eCommerce clients, highlighting their expertise in executive calendar management and scheduling. Clients appreciate the prompt communication, cultural alignment, and the ability to deliver tasks efficiently. One client emphasized Prialto's seamless training and adaptability, marking them as a reliable partner. Overall, the sentiment suggests that Prialto is well-suited for eCommerce businesses seeking effective administrative support. - 1 review for ecommerce industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Back-Office Support for E-Commerce Company (5.0/5, Feb 18, 2025): Prialto provided back-office support for an e-commerce company. The team offered scheduling assistance and optimization and managed the client's executive and corporate calendars, providing planning services. [Read Full Review](https://clutch.co/go-to-review/prialto/353339) ##### Non-profit Experience Prialto has demonstrated significant expertise in supporting non-profit organizations, as evidenced by their collaboration with Students For Liberty. The client highlighted their strengths in effective email and calendar management, transcription services, and Salesforce management, noting their reliability and responsiveness. Prialto's unique approach of training backup assistants ensures continuous support, making them an invaluable resource for non-profits seeking efficiency and organization. Overall, the sentiment is highly positive, indicating they are a strong fit for similar projects in the non-profit sector. - 1 review for non-profit industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Services for Nonprofit Organization (5.0/5, Jan 6, 2025): Prialto provides executive assistant services to a nonprofit organization. They assist with research, email writing and management, Salesforce management, calendar management, and transcription services. [Read Full Review](https://clutch.co/go-to-review/prialto/341132) ##### Medical Experience Prialto has demonstrated strong expertise in the Medical industry, particularly in mental health counseling. A client from Houston OCD Counseling highlighted their effectiveness in patient scheduling and portal management, leading to increased patient volume and revenue. Reviewers noted Prialto's supportive project management and ability to provide backup assistance seamlessly. Overall, the sentiment reflects high satisfaction with Prialto's services, making them a reliable partner for medical professionals seeking efficient administrative support. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Mental Health Counseling Firm (5.0/5, Dec 20, 2024): Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. [Read Full Review](https://clutch.co/go-to-review/prialto/339086) ##### Retail Experience Prialto has demonstrated strong expertise in supporting retail businesses, particularly in project management and administrative assistance. One client highlighted their ability to optimize time management and improve staff communication, resulting in enhanced organizational efficiency. The overall sentiment reflects satisfaction with Prialto's stability and reliability, as they consistently meet deadlines and respond effectively to client needs, making them a suitable choice for retailers seeking to streamline operations. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Outsourcing for Multi-Industry Enterprise (5.0/5, Dec 10, 2024): Prialto provides back-office outsourcing services for a multi-industry enterprise. The team supports the client with administrative tasks, calendar management, communications, and staff coordination. [Read Full Review](https://clutch.co/go-to-review/prialto/336607) ##### Financial services Experience Prialto demonstrates strong expertise in the Financial services industry, with clients praising their proactive support, effective communication, and capacity to enhance organizational efficiency. Feedback highlights their ability to manage administrative tasks such as scheduling and CRM updates, allowing firms to focus on core business activities. Clients appreciate Prialto’s commitment to understanding specific requirements, leading to tailored solutions that deliver measurable results. Overall, the sentiment is overwhelmingly positive, indicating Prialto as a valuable partner for financial service providers seeking to optimize operations. - 3 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Business Services for Commercial Auto Insurance Company (5.0/5, Apr 10, 2023): Pialto was hired by a financial services company to provide a variety of services. These include scheduling meetings, email inbox management, expense report preparation, travel scheduling and booking, and more. [Read Full Review](https://clutch.co/go-to-review/prialto/193605) - Staffing & Administrative Support for Financial Services Co (5.0/5, Jun 22, 2023): Prialto provides staffing services and administrative support for a financial services company. Prialto provides an assistant that supports the client with all their administrative tasks, including data entry. [Read Full Review](https://clutch.co/go-to-review/prialto/211080) - Back Office & Sales Outsourcing & Email Mktg for Payment Co (5.0/5, Dec 9, 2024): Prialto provides back office and sales outsourcing services for a payment company. The team manages the client's email and social media marketing, calendar, and sales outreach. [Read Full Review](https://clutch.co/go-to-review/prialto/336299) ##### Nonprofit Experience Prialto demonstrates strong expertise in supporting nonprofit organizations through tailored administrative and virtual assistant services. Clients appreciate their attention to detail, organizational skills, and seamless communication. Feedback highlights the positive impact on operational efficiency, allowing nonprofits to take on more clients and improve productivity. Overall, sentiment is highly positive, with clients noting Prialto's proactive support and commitment to quality, making them a strong candidate for nonprofits seeking reliable administrative assistance. - 3 reviews for nonprofit industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - BPO Services for Nonprofit Management Association (5.0/5, Aug 25, 2021): Prialto provides virtual assistance to a nonprofit organization management company. They’re in charge of small, time-consuming tasks for the client like taking calls or gathering information. [Read Full Review](https://clutch.co/go-to-review/prialto/117119) - Virtual Assistant Services for Nonprofit Organization (5.0/5, Sep 16, 2021): Pialtro has provided virtual assistant services for a nonprofit organization. [Read Full Review](https://clutch.co/go-to-review/prialto/134565) - Administrative Assistance & Support for Religious Nonprofit (5.0/5, Dec 5, 2024): Prialto provides administrative assistance and support for a religious nonprofit organization. [Read Full Review](https://clutch.co/go-to-review/prialto/335790) ##### Healthcare Experience Prialto has received positive feedback from clients in the Healthcare industry, highlighting their expertise in managing medical records and scheduling. Clients noted the company's responsiveness, attention to detail, and strong alignment with their organizational needs. Specific strengths included efficient communication and personalized service during onboarding, which facilitated seamless collaboration. Overall, sentiment is highly favorable, indicating that Prialto is well-suited for Healthcare providers looking to enhance operational efficiency and support. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Healthcare Technology Company (5.0/5, Jul 18, 2022): Prialto provides a productivity assistant to a healthcare technology company. This person is in charge of scheduling meetings and interviews, organizing calendars, and managing and optimizing email usage. [Read Full Review](https://clutch.co/go-to-review/prialto/150475) - Administrative Support for Concierge Medicine Practice (5.0/5, Dec 4, 2024): Prialto provides administrative support for a concierge medicine practice. The team tracks patient appointments, follows up with specialists to request reports, and files the reports into patients' charts. [Read Full Review](https://clutch.co/go-to-review/prialto/335541) ##### Sports Experience Prialto has received positive feedback from clients in the Sports industry, particularly a youth soccer club's president who praised the company's expertise in administration, scheduling, and communication. The client highlighted Prialto's strong management structure and timely delivery of services, which significantly improved their operational processes. Overall, the sentiment indicates that Prialto is a reliable partner for sports organizations seeking efficient administrative support and enhanced performance. - 1 review for sports industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Outsourcing for Youth Soccer Club (5.0/5, Feb 14, 2024): Prialto provided back-office outsourcing services to a youth soccer club. They assisted the client with administrative tasks, such as communicating and scheduling. [Read Full Review](https://clutch.co/go-to-review/prialto/268926) ##### Construction Experience Prialto has demonstrated exceptional expertise in supporting construction-related businesses, particularly in project management and customer service. Clients commend their proactive engagement and integration into corporate culture, highlighting timely delivery and effective CRM transitions. The team's strong focus on customer inquiries and personalized service fosters productivity, making Prialto a valuable partner in the construction industry. Overall, client sentiment is overwhelmingly positive, indicating that Prialto is well-suited for companies seeking reliable support to enhance operational efficiency. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - HR, R&D & Customer Service Support for Green Technology Co (5.0/5, Sep 5, 2023): Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D operations. [Read Full Review](https://clutch.co/go-to-review/prialto/230484) ##### Other Industry Experience Prialto has received positive feedback from clients in the Other Industry sector, highlighting their expertise in providing qualified executive assistants. Key strengths include flexibility, effective communication, and the ability to seamlessly integrate with client teams. Clients noted significant improvements in time management and task organization, enabling executives to focus on core activities. Overall, Prialto's commitment to quality service and adaptability makes them a strong candidate for businesses seeking support in enhancing operational efficiency. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Services for Benefit Corporation (5.0/5, Sep 30, 2022): Prialto provided executive assistant services to a benefit corporation. They deployed three executive assistants to handle calendar scheduling, expense reporting, inbox management, and personal task management. [Read Full Review](https://clutch.co/go-to-review/prialto/160540) ##### Engineering Experience Prialto has received positive feedback from clients in the Engineering industry, highlighting their expertise in project management and administrative support. Clients have noted the quality and competence of their team, which effectively reduces the administrative burden on senior staff. The responsiveness and communication of Prialto's personnel have been commended, reflecting their commitment to client success. Overall, Prialto's long-term engagement with clients indicates a reliable partnership, making them a strong candidate for those seeking dedicated support in complex projects within the Engineering sector. - 1 review for engineering industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Admin Support Staff Augmentation for Internacional Tech Co (5.0/5, Oct 8, 2021): Prialto provides administrative support services for an international technology company. Their staff acts as executive assistants for complex projects, and they mainly work on management. [Read Full Review](https://clutch.co/go-to-review/prialto/29487) ##### Media Experience Prialto has received positive feedback from clients in the Media industry, highlighting their expertise in enhancing productivity through effective assistant services. Clients noted the company's commitment to treating employees with respect and their reliable backup support. One founder emphasized that Prialto's assistance allowed them to successfully manage communications and follow-ups, effectively breaking through barriers with prospects. Overall, the sentiment indicates that Prialto is well-suited for media organizations seeking to improve operational efficiency and team collaboration. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Admin & Sales Support for Nonprofit Journalist Organization (5.0/5, Sep 29, 2021): Prialto helps a nonprofit journalist organization's admin and support services needs. These experts handle the client's inbox, setting appointments and replying on follow-ups. [Read Full Review](https://clutch.co/go-to-review/prialto/146456) ##### Real estate Experience Prialto has demonstrated notable expertise in the real estate sector, providing essential administrative support to enhance operational efficiency. Clients appreciate their proactive communication and ability to seamlessly integrate into workflows, often resulting in significant time savings. For instance, one client reported a reduction of three hours per week through effective organization of their systems. While feedback indicates areas for improvement in industry-specific knowledge, overall sentiment remains positive, positioning Prialto as a reliable partner for real estate professionals. - 2 reviews for real estate industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Admin & Customer Support for Real Estate Company (5.0/5, Aug 22, 2022): Prialto provides administrative support for a real estate company. Their work includes data entry services, responding to customer inquiries, and other administrative tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/155052) - Operational Support Services for Real Estate Company (5.0/5, Nov 12, 2025): Prialto provided operational support for a real estate company. The team organized the client’s Google Drive, cleaned up their CRM, drafted emails, and set up clients with home searches. [Read Full Review](https://clutch.co/go-to-review/prialto/419448) ##### Advertising & marketing Experience Prialto has received strong endorsements within the Advertising & Marketing sector, recognized for their proactive account management and effective communication. Clients noted their ability to handle complex tasks with precision and adapt to evolving business needs seamlessly. Their support has notably enhanced operational efficiency and revenue growth, particularly in campaign execution and data management. Overall, Prialto is viewed as a reliable partner capable of driving success in various marketing initiatives. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Growth Acceleration Platform (5.0/5, Nov 14, 2024): Prialto provides ongoing back-office support for a growth acceleration platform. The team has supported the client with campaign and creative management tasks and ad hoc projects. [Read Full Review](https://clutch.co/go-to-review/prialto/330886) - Data Collection Services for Shoe Data Collection Company (5.0/5, Aug 27, 2025): Prialto provides ongoing data entry services for a running shoe data collection company. The team is responsible for collecting data from event websites and organizing them on the client's business platform. [Read Full Review](https://clutch.co/go-to-review/prialto/401516) ##### Banks Experience Prialto has received positive feedback from clients in the Banks industry, particularly for its administrative support services. Clients appreciate the company's timely and accurate work, as well as the quality of personnel assigned to projects. The firm's ability to provide seamless coverage and generate insightful performance reports has significantly impacted clients’ operations. Overall, Prialto's expertise, value for cost, and strong communication make them a suitable partner for businesses in the Banks sector. - 1 review for banks industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Real Estate Solution Co (5.0/5, Oct 23, 2025): Prialto provided administrative support for a real estate solution company's sales team. Their resources focused on data management, reporting, and prospect research. [Read Full Review](https://clutch.co/go-to-review/prialto/415409) ##### Business services Experience Prialto has received positive feedback from clients in the business services industry, highlighting their strong project management, efficient communication, and ability to effectively support various operational tasks. Clients appreciate the expertise of Prialto's team in streamlining administrative processes, allowing businesses to focus on strategic objectives. The company's emphasis on aligning values with clients and providing quality service has led to measurable improvements in productivity and organizational efficiency, making them a suitable choice for businesses seeking reliable support. - 6 reviews for business services industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Administrative Work for Business Consulting Company (5.0/5, Aug 31, 2021): Prialto provides productivity assistants for a business consulting company's employees. These experts manage day-to-day schedules, meetings, upcoming events and more. [Read Full Review](https://clutch.co/go-to-review/prialto/120749) - Virtual Assistant & Mktg Support for Sales Training Services (5.0/5, Aug 31, 2023): Prialto provided virtual assistant and marketing support services for a sales training company. Prialto provided a virtual assistant that supported the client with marketing efficiency.  [Read Full Review](https://clutch.co/go-to-review/prialto/229683) - Operational & Admin Assistance for Security Services Company (5.0/5, Oct 13, 2023): A security services company hired Extrity Services to assist them in departmental tasks. These tasks included checking for credentials from new applicants, managing administrative tasks, and confirming shifts.  [Read Full Review](https://clutch.co/go-to-review/prialto/240873) - Event Management Services for Business Services Company (5.0/5, Nov 13, 2024): Prialto provides event management services for a coaching company. The team is responsible for planning the client's events and providing them with an assistant and a dedicated team to support their needs. [Read Full Review](https://clutch.co/go-to-review/prialto/330707) - Back Office & Market Research for Fractional CFO Firm (4.5/5, Jan 9, 2025): Prialto provides back-office support for a fractional CFO firm. The team manages the client's calendar, handles bill payments, conducts market research, and performs administrative tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/341954) - Back Office Outsourcing for Business Services Company (5.0/5, Apr 6, 2026): Prialto provided virtual assistant services for a business services company. The team handled the client's routine tasks, including audits, spreadsheet production, appointment setting, and email management. [Read Full Review](https://clutch.co/go-to-review/prialto/448133) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto. [Read All Reviews](https://clutch.co/profile/prialto?verified=true#reviews) - $10,000 to $49,000 (25 reviews) - Less than $10,000 (5 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - Canada (1 projects) - United States (37 projects) - England (1 projects) This provider is available in 6 time zones: - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/prialto?verified=true#reviews) --- ### [Top Customer Service](https://clutch.co/profile/top-customer-service) #### 5 out of 5 star rating (68 reviews) - $1,000+ minimum project size - 250 - 999 employees - Brooklyn, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 55% Customer Service Outsourcing - 15% Data Annotation Services #### Company description Top Customer Service is a Customer Support Outsourcing and Call Center Solutions provider that delivers high-quality outsourced customer support and call center services. Across multiple sectors, 100% of reviews highlight their professionalism and efficiency, with over 90% noting significant improvements in response times and customer satisfaction. Their blend of human agents and AI systems ensures precise communication and brand representation for various client needs. [Visit Website](https://bpo.topcustomerservice.com/) #### Experience in 15 industries Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) ##### Advertising & marketing Experience Top Customer Service demonstrates significant expertise in the Advertising & marketing sector, particularly in content creation and customer service outsourcing. Clients commend their ability to produce high-quality, SEO-aligned content that enhances brand messaging and improves online presence. Their effective project management and responsiveness have led to increased user engagement and client satisfaction. Overall, their strengths in understanding brand voice and delivering tailored solutions make them a strong fit for businesses seeking to enhance their marketing efforts. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Digital Agency (5.0/5, Jul 9, 2025): Top Customer Service has been hired by a digital agency to handle their customer service needs. The team is responsible for managing business calls, emails, and chats using RingCentral and Tawk.to. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/388610) - Content Writing Services for Digital Marketing Agency (5.0/5, Apr 19, 2026): Top Customer Service provided content writing services for a digital marketing agency. The team created website copy, service descriptions, blog content, and marketing-focused articles. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/451150) ##### Automotive Experience Top Customer Service has received positive feedback from clients in the Automotive industry for their expertise in managing customer communications. Clients reported improved response times, enhanced customer satisfaction, and a professional representation of their businesses. The team effectively handled inquiries and appointment scheduling, demonstrating strong project management and organization. Their ability to adapt to client needs and maintain clear communication further solidifies their reputation as a reliable partner for automotive businesses seeking efficient customer support solutions. - 4 reviews for automotive industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Automotive Detailing Co (5.0/5, Dec 18, 2025): Top Customer Service provided email and chat customer support for an automotive detailing company. The team managed basic customer queries and ensured that all follow-ups were completed. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426401) - Customer Service Outsourcing for Towing Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support solutions for a towing company. The team answered phone calls, responded to messages, managed appointment requests, and handled customer inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427036) - Customer Support for Truck Repair & Maintenance Company (5.0/5, Feb 16, 2026): Top Customer Service provided customer support outsourcing services for a truck repair and maintenance company. The team managed the client's phone and email support and used a ticket-tracking system. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436655) - Call Center Services for Auto Detailing Company (5.0/5, Mar 12, 2026): Top Customer Service provided call center services for an auto detailing company. The team handled service inquiries, answered questions, and scheduled appointments. Their team uses AI systems to manage calls. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442256) ##### Electric Experience Top Customer Service has received positive feedback from clients in the Electric industry, highlighting their expertise in customer support and call handling. Clients noted the professionalism of their agents, effective communication, and ability to reduce response times, leading to improved customer satisfaction. Their impact is evident in enhanced organization of service requests and strengthened client relationships, making them a strong candidate for businesses seeking reliable support in the Electric sector. - 2 reviews for electric industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Electrical Products Company (5.0/5, Mar 2, 2026): Top Customer Service provided customer service outsourcing for an electrical products company. The team managed inbound calls, responded to inquiries, managed emails, and assisted with service coordination. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/439728) - Call Center Services for Electrical Services Firm (5.0/5, Mar 12, 2026): Top Customer Service provides call center services for an electrical services company. They handle customer support, document service requests, and schedule appointments for the client's electrical services. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442176) ##### Home Services Experience Top Customer Service has demonstrated significant expertise in the Home Services industry, providing comprehensive call center support and job dispatching services. Clients noted improvements in response times, customer communication, and operational efficiency, leading to higher job completion rates. Their professionalism and alignment with client values were particularly praised. Overall, the positive sentiment indicates they are a strong candidate for businesses seeking reliable customer service solutions within the Home Services sector. - 2 reviews for home services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Customer Support for Chimney Cleaning Company (5.0/5, Jun 20, 2025): Top Customer Service provides call center services for an air duct and chimney cleaning company. The team handles all incoming and outgoing calls, dispatches technicians, and follows up with customers. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383904) - Call Center Services for Home Safety & Improvement Firm (5.0/5, Mar 12, 2026): Top Customer Service provided call center support to a home safety and improvement firm. They handled inbound customer calls, answered questions about the client's services, and scheduled consultations. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442173) ##### Contracting Experience Top Customer Service has demonstrated exceptional expertise in the Contracting industry, specifically in managing customer inquiries for roofing services. Clients appreciate their ability to enhance response times and streamline communication, leading to improved customer satisfaction. The team is noted for its professionalism and adherence to client branding, ensuring a consistent representation. Overall, their proactive project management and effective call handling make them a strong candidate for businesses seeking reliable customer service support in the Contracting sector. - 1 review for contracting industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Roofing Company (5.0/5, Mar 12, 2026): Top Customer Service provided customer support services for a roofing company. They combined trained agents with AI-assisted systems to handle customer inquiries and appointment requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442170) ##### Education Experience Top Customer Service has garnered positive feedback from clients in the Education sector, particularly in childcare and online education. Clients praised their expertise in improving communication systems and support efficiency, resulting in faster response times and higher parent satisfaction. Their commitment to understanding clients' brand voice and fostering a supportive communication environment stands out. Overall, their reliable project management and adaptability demonstrate their strength in delivering quality service tailored to educational institutions' needs. - 4 reviews for education industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Online Education Company (5.0/5, Dec 17, 2025): Top Customer Service provided customer support services for an online education company. The team handled email and message-based customer support, helping to maintain consistent communication with clients. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426115) - Customer Service Outsourcing for Daycare Center (5.0/5, Dec 19, 2025): Top Customer Service provided customer support services for a daycare center. The team answered phone calls, responded to chats and emails, helped parents with questions, and ensured no message went unanswered. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426682) - Customer Service Outsourcing for Daycare Center (5.0/5, Feb 16, 2026): Top Customer Service provided customer service outsourcing for a daycare center. The team was responsible for handling email and phone support, streamlining their ticketing system, and training their staff. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436647) - Customer Support Services for Childcare Center (5.0/5, Mar 4, 2026): Top Customer Service provided customer support for a childcare center. The team managed inbound parent inquiries by phone, email, and live chat, answered inquiries, and handled general information requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/440316) ##### Business services Experience Top Customer Service demonstrates notable expertise in the Business services industry, with clients praising their professionalism, responsiveness, and effective project management. Their ability to enhance customer support processes—evidenced by significant improvements in response times and customer satisfaction—highlights their strengths. Clients also appreciated the custom solutions and clear communication, making them a strong fit for businesses seeking to streamline operations and elevate customer experiences. - 2 reviews for business services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Portal Dev & Design for Appliance Repair Co (5.0/5, Dec 6, 2025): Top Customer Service designed and developed a custom customer-support portal for an appliance repair company. The team implemented modules for ticketing, customer inquiries, FAQs, and service request tracking. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424033) - Customer Support Services for Tree Care Company (5.0/5, Mar 1, 2026): Top Customer Service provided outsourced customer support for a tree care company. Their team handled incoming calls, managed customer inquiries, scheduled service requests, and communicated with clients. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/439623) ##### Construction Experience Top Customer Service has demonstrated significant expertise in enhancing customer communication processes within the Construction industry. Clients reported improved response times, higher client satisfaction, and better organization of customer interactions. The company's strengths include a structured approach to problem-solving and effective training tailored to construction-specific needs. Overall, feedback highlights Top Customer Service's professionalism and its positive impact on client relationships, making them a suitable partner for businesses seeking to enhance their customer support systems. - 5 reviews for construction industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Construction Company (5.0/5, Dec 19, 2025): Top Customer Service provided customer support services for a construction company. The team answered phone calls, responded to emails and messages, managed client follow-ups, and scheduled inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426698) - Customer Support for Home Renovation Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support for a home renovation company. The team handled lead management and appointment scheduling, focusing on improving the client's customer response process. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427016) - Back Office Outsourcing for Construction Company (5.0/5, Feb 17, 2026): Top Customer Service provides customer support outsourcing services for a construction company. The team has recruited and trained customer service representatives who handle inbound and outbound inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436881) - Customer Support Consulting for Construction Company (5.0/5, Feb 20, 2026): Top Customer Service evaluated a construction company's customer support workflow, designed a more efficient support system, and trained their team on best practices for client interaction. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/437791) - Customer Service Outsourcing for Construction Company (5.0/5, Feb 20, 2026): Top Customer Service provided customer service outsourcing for a construction company. The team evaluated the client's workflow, implemented response systems, and provided improvement guidance. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/437793) ##### Legal Experience Top Customer Service has proven expertise in delivering exceptional call center support tailored for the legal industry. Clients report improved response times, enhanced client satisfaction, and efficient handling of inquiries, which allowed legal teams to focus on their core work. Their professionalism and understanding of legal processes stand out, making them a reliable partner for law firms seeking to optimize client communication and service delivery. - 3 reviews for legal industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center & Customer Support for Registration Services Co (5.0/5, Jul 18, 2025): Top Customer Service provides 24/7 outsourced customer support and call center services for a legal registration services company. The team handles phone, chat, and email queries using HubSpot and PhoneBurner. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/391162) - Call Center Services for Law Firm (5.0/5, Feb 7, 2026): Top Customer Service provided call center services for a law firm. The team managed inbound calls, client inquiries, appointment scheduling, and basic case-related communication. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/434810) - Call Center Services for Law Firm (5.0/5, Feb 16, 2026): Top Customer Service provided call center services for a law firm. The team handled inquiries, scheduled appointments, logged client requests, followed up, communicated with the client, and more. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436658) ##### Medical Experience Top Customer Service demonstrates strong expertise in the Medical industry, particularly in dental care, as evidenced by their effective management of patient calls and appointment scheduling for Sea View Dental Center. Clients highlight their professionalism, prompt communication, and ability to enhance patient satisfaction through organized support. The positive outcomes include improved call handling and reduced missed appointments, indicating that Top Customer Service can significantly impact operational efficiency in healthcare settings. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Dental Clinic (5.0/5, Feb 7, 2026): Top Customer Service provided call center services for a dental clinic. The team managed patient calls and scheduled appointments, following the client's procedures. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/434812) ##### Other industries Experience Top Customer Service has received positive feedback from clients in the Other industries sector, highlighting their expertise in managing customer support processes, including call handling and chatbot management. Clients praised the team's professionalism, adaptability, and ability to enhance customer satisfaction and engagement. Their tailored solutions have contributed to measurable improvements, such as reduced missed inquiries and faster response times. Overall, Top Customer Service is well-regarded for providing reliable and efficient support, making them a strong candidate for businesses seeking customer service solutions. - 6 reviews for other industries industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Ghostwriting Company (5.0/5, Jun 24, 2025): Top Customer Service provides customer service outsourcing for a ghostwriting company. The team manages inbound and outbound calls and emails, and has implemented a live chat option. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/384878) - Tech Support & Customer Service for an AI-Based Hiring Co (5.0/5, Jun 27, 2025): Top Customer Service manages the chatbots and phone lines of an AI-based hiring system. The team responds to customers' queries about the client's system, following the provided documentation, SOPs, and SLAs. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/385733) - Customer Service Outsourcing for Software Development Co (5.0/5, Jun 30, 2025): Top Customer Service provides remote customer service outsourcing for a software development company. The team manages the client's chatbot, incoming calls, and email communications using Jira and TalkTo. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/386342) - Customer Service Outsourcing for IT Services Company (5.0/5, Jul 3, 2025): Top Customer Service provides ongoing customer support services for a cybersecurity company. The team handles the client's chatbot platform and answers email inquiries and incoming calls. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/387074) - Customer Support Services for Renovation & Flooring Co (5.0/5, Dec 20, 2025): Top Customer Service provided customer support for a renovation and flooring company. The team managed phone calls, emails, and customer inquiries, answered questions, followed up, and helped with scheduling. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426804) - Customer Support for Tree Care & Landscaping Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support for a tree care and landscaping company. The team handled inbound calls, chat and email support, and professional assistance for the client's customers. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427028) ##### Non-profit Experience Top Customer Service has received positive feedback from Non-profit clients, highlighting their expertise in customer support operations. Clients from organizations like Early Edge Consultancy and Bridge To Home noted significant improvements in response times and customer satisfaction. The team's professionalism, responsiveness, and ability to adapt to specific needs were particularly praised. The overall sentiment reflects their effectiveness in enhancing client interactions and operational efficiency, making them a strong fit for Non-profit organizations seeking reliable support services. - 2 reviews for non-profit industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service for Nonprofit Organization (5.0/5, Dec 3, 2025): Top Customer Service provided customer support services for a nonprofit organization. The team managed customer messages, processed refunds and returns, and handled product-related inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/423420) - Customer Support & VA Services for Consulting Company (5.0/5, Dec 10, 2025): Top Customer Service provided customer support and virtual assistant services for a consulting company. The team handled inquiries, follow-ups, support tickets, CRM updates, data entry, and admin tasks. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424868) ##### Real estate Experience Top Customer Service has demonstrated strong expertise in the real estate sector, providing effective virtual assistant solutions for property management. Clients commend their thorough training, seamless onboarding, and ability to manage tasks such as property inquiries and listings efficiently. Their project management is noted for timely delivery and excellent communication, leading to significant time savings for clients. Overall sentiment is positive, indicating that Top Customer Service is a reliable partner for businesses seeking support in the real estate industry. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Real Estate Company (5.0/5, Aug 3, 2025): Top Customer Service provides virtual assistant services for a real estate company. They manage property listings on various websites, respond to inquiries, call potential buyers, and schedule meetings. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/395182) ##### Financial services Experience Top Customer Service has demonstrated significant expertise in the Financial services industry, specifically in enhancing customer support for credit unions. Clients have noted improved customer satisfaction and quicker resolution times due to the provider's multilingual support and AI-powered solutions. The company's responsiveness and project management skills have also been highlighted positively. Their ability to quickly train staff to meet unique requirements positions them as a strong fit for businesses seeking reliable customer service enhancements in the financial sector. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Credit Union (5.0/5, Jul 25, 2025): Top Customer Service provided customer support services for a credit union. The team offered technical support and multilingual chat, phone, and email support. They also handled back office duties. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/393246) ##### Government Experience Top Customer Service demonstrates strong expertise in the Government sector, specifically in supporting compliance-driven initiatives for the U.S. EPA. Their proficiency in customer support and proctoring services has led to improved student interactions and a reduction in technical issues. Clients commend their professionalism, timely communication, and effective management, highlighting their alignment with government values and goals. Overall, feedback indicates a high level of satisfaction, positioning them as a reliable partner for government projects. - 1 review for government industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service & Back-Office Support for Protection Agency (5.0/5, Jun 19, 2025): Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383609) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) - $10,000 to $49,000 (18 reviews) - $50,000 to $199,999 (11 reviews) - $200,000 to $999,999 (6 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive Top Customer Service is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Canada (13 projects) - France (1 projects) - United States (18 projects) This provider is available in 35 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 20 languages: - English - Spanish - Arabic - Hindi - Russian - Japanese - German - Javanese - Korean - French - Turkish - Italian - Ukrainian - Kannada - Romanian - Maithili - Hebrew - Estonian - Finnish - Swedish [View Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) --- ### [XACT](https://clutch.co/profile/xact) #### 4.7 out of 5 star rating (34 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Orlando, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 50% Call Center Services - 30% Customer Service Outsourcing - 10% Staffing #### Company description XACT is a Customer Service BPO company providing Outsourced Customer Support and Call Center Solutions. Reviews highlight their strong culture fit, flexibility, and responsiveness, with a 100% positive response regarding their proactive and adaptable approach. Approximately 75% of reviewers emphasize XACT's exceptional project management and ability to enhance client productivity and satisfaction. [Visit Website](http://www.myxact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Personable Clients consistently commend XACT for their personable approach, highlighting their commitment to understanding client needs and fostering genuine connections with donors. One client noted that XACT educates their employees about the organization, ensuring personalized interactions, even down to the creation of tailored voicemails for events. Overall, feedback reflects a strong sentiment of satisfaction with their responsiveness and adaptability, emphasizing their dedication to enhancing client relationships. - Telemarketing Services for National Nonprofit (4.5/5, Aug 1, 2018): They have a vested interest in our cause and educate their employees about our organization. They recruit the right people for the job based on our needs and make our donors truly feeling that they're having a personalized conversation. Even their voicemails are recorded by a human person, and they create 30 specific voicemails for 30 distinct events. Their personal touch is excellent and helps us connect better with our audience. [Read Full Review](https://clutch.co/go-to-review/xact/105981) #### 4 reviews mention Customer Service Outsourcing IT Managed Services for Logistics Co 4.0/5 — XACT provides managed IT services for a logistics company. The team has provided full-service desk phone coverage on weekends, evenings, and holidays to escalate time-sensitive issues to on-call staff. - 1 of 4 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/xact/346743) #### Experience in 14 industries XACT has established itself across various industries including eCommerce, manufacturing, supply chain, insurance, real estate, automotive, retail, and education. Clients commend their ability to adapt and scale support services to meet fluctuating demands while maintaining high quality and responsiveness. Overall sentiment reflects strong performance, particularly in enhancing customer experiences and operational efficiency. Industries such as eCommerce, retail, and education have shown significant satisfaction, suggesting XACT's services are well-suited for businesses prioritizing customer engagement and operational flexibility. [Read All Reviews](https://clutch.co/profile/xact?verified=true#reviews) ##### Manufacturing Experience XACT has demonstrated strong expertise in call center solutions tailored for the Manufacturing industry, particularly in waste management. Clients commend their effective communication, flexibility to manage order fluctuations, and commitment to customer satisfaction. Positive metrics such as reduced call queue times and low abandonment rates highlight their operational efficiency. Overall, XACT is well-regarded for delivering high-quality support, making them a suitable partner for manufacturing businesses seeking robust call center services. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Environmental Systems Company (5.0/5, Jun 30, 2025): XACT provides call center services for an environmental systems company. The team answers calls from residents ordering, checking the status of, or filing complaints about trash and recycling bins. [Read Full Review](https://clutch.co/go-to-review/xact/386326) ##### Supply Chain, Logistics, and Transport Experience XACT is recognized for its effective support in logistics, particularly in providing after-hours service desk coverage. Clients appreciate their bilingual capabilities and value-driven approach, highlighting the company's commitment to timely communication and accountability. However, there are concerns about variability in agent performance and documentation updates, indicating areas for improvement. Overall, XACT demonstrates strong expertise in the Supply Chain, Logistics, and Transport sector, making it a viable option for clients seeking reliable support services. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - IT Managed Services for Logistics Co (4.0/5, Jan 27, 2025): XACT provides managed IT services for a logistics company. The team has provided full-service desk phone coverage on weekends, evenings, and holidays to escalate time-sensitive issues to on-call staff. [Read Full Review](https://clutch.co/go-to-review/xact/346743) ##### Insurance Experience XACT demonstrates strong expertise in the Insurance sector, particularly in generating warm leads for home warranty providers. Clients appreciate their effective communication and partnership approach, which has significantly improved lead conversion rates. The focus on quality lead vetting and responsiveness to client needs underscores their commitment to delivering valuable results. However, there is room for improvement in call visibility and reporting customization, which may impact performance monitoring. - 1 review for insurance industry - $50,000 – $199,999 avg. project cost - Outsourced Sales & Call Center for Home Warranty Provider (4.0/5, Sep 25, 2024): XACT provides call center and sales outsourcing services for a home warranty provider. The team receives cold leads, vets the leads to gain and judge interest, and submits warm leads back to the client. [Read Full Review](https://clutch.co/go-to-review/xact/317402) ##### Real estate Experience XACT has demonstrated significant expertise in the real estate sector, particularly in residential HOA property management. Clients appreciate their responsiveness and flexibility in tailoring solutions to meet specific needs. The partnership led to a notable increase in productivity, freeing up approximately 60 hours for more valuable tasks while improving team morale. Overall sentiment reflects a strong commitment to ongoing improvement, making XACT a suitable choice for organizations seeking effective support in real estate operations. - 1 review for real estate industry - Unknown avg. project cost - Customer Service Outsourcing for Property Management Company (4.5/5, Jul 31, 2024): XACT handled a property management company's customer service efforts. They were responsible for handling all customer service phone calls relating to accounting. [Read Full Review](https://clutch.co/go-to-review/xact/304374) ##### Automotive Experience XACT has demonstrated notable expertise in the Automotive industry, particularly in enhancing customer service for e-commerce automotive businesses. Clients commend their adaptability and structured approach in managing complex challenges, fostering a positive relationship throughout ongoing projects. The responsiveness of the XACT team to specific client needs has been highlighted as a strength, indicating their capability to align with automotive sector demands effectively. Overall, their high ratings and alignment with client values suggest they are a strong candidate for automotive projects. - 1 review for automotive industry - Unknown avg. project cost - Call Center Services for Wheels E-Commerce Company (4.5/5, Oct 30, 2023): XACT provides customer service support for a wheels e-commerce company. The team is responsible for customer service tickets via Zendesk, assisting customers on the phone with service-related issues. [Read Full Review](https://clutch.co/go-to-review/xact/245450) ##### Transportation Experience XACT has demonstrated significant expertise in the Transportation industry by providing effective call center support for a long-standing client. Their ability to manage inbound and outbound calls efficiently has allowed the client to optimize resources while maintaining high service quality. Client feedback highlights the attentive management team and strong technical support, indicating that XACT is a reliable partner for businesses in the Transportation sector seeking to enhance their customer support operations. - 1 review for transportation industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Delivery Company (5.0/5, Jul 2, 2020): XACT offered call center services, handling both inbound and outbound calls from customers and merchants. They provided QA services as well as call recordings. [Read Full Review](https://clutch.co/go-to-review/xact/126853) ##### IT Services Experience XACT has demonstrated strong expertise in call answering and lead validation services, consistently meeting key performance indicators and providing quality assurance. Clients commend their responsiveness and flexibility, noting the effectiveness of their proactive quality assurance measures. The company fosters reliable partnerships through regular evaluations, making them a trustworthy choice for businesses in the IT Services sector seeking dependable support. Overall, feedback reflects a positive sentiment, indicating a strong fit for clients aiming for efficient operational solutions. - 1 review for it services industry - Unknown avg. project cost - Call Scheduling & Auditing for Marketing Services Company (4.0/5, Oct 12, 2018): XACT has a long-standing partnership, working with the internal team to validate leads and provide call answering services for third-party clients. [Read Full Review](https://clutch.co/go-to-review/xact/133122) ##### Arts, entertainment & music Experience XACT has demonstrated significant expertise in the Arts, entertainment, and music industry, particularly in managing seasonal service demands effectively. Clients praise their responsiveness, technical knowledge, and the ability to rapidly adapt to changing needs. One client noted the development of a comprehensive knowledge base that enhanced service delivery. Overall, feedback reflects a positive sentiment, with XACT being viewed as an integral partner that enhances operational efficiency and customer satisfaction in high-pressure environments. - 2 reviews for arts, entertainment & music industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Answering Service for Home Improvement Company (4.5/5, Jun 12, 2018): Xact Telesolutions provides call center support for a home improvement company. During busy seasons, they intercept overflow calls and make appointments via a CRM platform. [Read Full Review](https://clutch.co/go-to-review/xact/88667) - Call Center Services for Holiday Themed Photography Company (5.0/5, Jan 28, 2020): XACT provides flexible call reception services for a holiday event company. Their work includes adjusting staff to respond to dramatic call influxes and establishing a body of knowledge around types of calls. [Read Full Review](https://clutch.co/go-to-review/xact/127424) ##### Advertising & marketing Experience XACT has received positive feedback from clients in the Advertising & Marketing industry, highlighting their effective customer service solutions and competitive pricing. One client emphasized XACT's superior quality compared to previous providers, noting their responsiveness and strong reporting capabilities. The provider's expertise in managing customer interactions has significantly benefited clients, reinforcing their suitability for businesses seeking reliable support in this sector. Overall, XACT is recommended for their professionalism and value-driven services. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service for Media Company's Clients (5.0/5, Oct 15, 2019): They provide customer service solutions for a media company’s clients. Once representatives were trained and scripts written, XACT took over email and phone customer service. [Read Full Review](https://clutch.co/go-to-review/xact/65272) ##### Chemicals & Biotechnology Experience The company demonstrates significant expertise in the Chemicals & Biotechnology sector, particularly in enhancing customer service for coatings companies. Clients commend their professionalism, adaptability, and effective training, which fostered confidence in customer representations. Their ability to customize solutions and maintain clear communication resulted in successful project outcomes, making them a strong candidate for businesses seeking reliable support in this industry. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - Unknown avg. project cost - Inbound Customer Support for Paints & Coatings Company (5.0/5, Dec 14, 2018): XACT provided customer support augmentation for a paint and coatings company. After vigorous training, they acted as an expert extension of the internal team and reinforced a new consultation service. [Read Full Review](https://clutch.co/go-to-review/xact/35364) ##### Nonprofit Experience XACT Telesolutions has demonstrated expertise in supporting nonprofit organizations, particularly in engagement and fundraising initiatives. Clients have praised their professional representation, friendly outreach, and customer service-oriented approach, which contributed to increased participant retention in events. The team's enthusiasm for assisting nonprofits further enhances their value. Overall, potential clients in the nonprofit sector can confidently consider XACT Telesolutions as a supportive partner for successful project execution. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - In-kind Retention Calls for Human Services Nonprofit (5.0/5, Oct 5, 2018): After co-writing a script, Xact Telesolutions made several rounds of retention calls to increase attendance at an upcoming event. They tracked participants, left voicemails, and conducted follow-up calls. [Read Full Review](https://clutch.co/go-to-review/xact/130011) ##### Financial services Experience XACT Telesolutions demonstrates strong expertise in the Financial services sector, particularly in addressing the needs of third-party administrators for insurance companies. Client feedback highlights their professionalism, effective training protocols, and commitment to performance monitoring through detailed weekly reports. The seamless integration of their services resulted in improved client satisfaction and competitive advantage for their partners. Overall, XACT is well-equipped to enhance operational efficiency in the Financial services industry. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - After Hours Call Answering for SaaS Claims Platform (5.0/5, Jul 13, 2018): Xact Telesolutions provided after hours call center support and training of outsourced customer service representatives. [Read Full Review](https://clutch.co/go-to-review/xact/99860) ##### Retail Experience XACT has demonstrated strong expertise in the Retail industry, notably through their effective management of customer service operations for a catalog company. Clients have praised their thorough onboarding and adaptability to unique systems, emphasizing their commitment to understanding client needs. While they face challenges with new agent proficiency, overall sentiment reflects satisfaction with their partnership approach and dedication to problem-solving, making them a reliable choice for retail businesses seeking enhanced customer engagement solutions. - 2 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Xact Solutions Performs Very Well (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117818) - Call Center Services for Catalog Company (5.0/5, Nov 11, 2022): A catalog company has engaged XACT for call center services. They primarily handle incoming calls from customers placing orders and are responsible for entering them into the client's internal system. [Read Full Review](https://clutch.co/go-to-review/xact/166577) ##### Education Experience XACT has received positive feedback from clients in the Education industry, particularly for their expertise in call management and student support services. Clients noted XACT's ability to effectively handle complex inquiries, maintain high service standards, and act as an extension of their organizations. Their flexibility and responsiveness significantly improved retention and customer satisfaction rates, making them a reliable partner for educational institutions aiming to enhance their student engagement and support operations. - 5 reviews for education industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Online Education Company (5.0/5, Aug 28, 2020): XACT provides call center services to an online learning company. They began with an acquisition program and then shifted to a retention program. They help with scripting and training. [Read Full Review](https://clutch.co/go-to-review/xact/51492) - Phone Screening & Triage Support for Public University (5.0/5, Jul 6, 2018): Xact Telesolutions provided 24/7 triage support and customer service to help university students. This included answering inquiries regarding academic programs, site functions, and miscellaneous complaints. [Read Full Review](https://clutch.co/go-to-review/xact/97173) - Call Answering & Support for Culinary School (5.0/5, Jul 11, 2018): Xact Telesolutions provides call center services including FAQ creation, registration processing, and customer service training. [Read Full Review](https://clutch.co/go-to-review/xact/98662) - Call Center Support for Publishing Company (4.0/5, Jun 3, 2019): XACT provides call center support services for a publishing company. The team answers questions about orders and products. They were provided initial training. [Read Full Review](https://clutch.co/go-to-review/xact/112389) - Xact Solutions Makes the Job Easier (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117441) ##### eCommerce Experience The feedback from eCommerce industry clients highlights XACT's expertise in customer service scaling and flexibility, crucial for adapting to fluctuating business demands. Clients appreciate their proactive approach, strong collaboration, and ability to enhance the customer experience. The positive sentiment is evident through high satisfaction rates and measurable success, including achieving service level targets and receiving numerous commendations in reviews. Overall, XACT is positioned as a strategic partner for eCommerce businesses seeking to elevate their customer engagement. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Customer Service for Promotional Products Co (5.0/5, Oct 27, 2025): XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. [Read Full Review](https://clutch.co/go-to-review/xact/416086) ##### Information technology Experience The company has received positive feedback from clients in the Information Technology industry, highlighting their strong expertise in delivering tailored solutions and effective problem-solving skills. Clients commend the provider's ability to understand complex requirements and deliver projects on time and within budget, showcasing their reliability and technical proficiency. Overall, the sentiment indicates that this company is well-equipped to meet the diverse needs of potential clients in the IT sector. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Super Tool for Support (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117117) ##### Sports Experience Xact Telesolutions has demonstrated significant expertise in enhancing customer service for the Sports industry, particularly in recreational events. Clients praise their proactive approach, customization of staffing models, and effective communication, leading to increased customer satisfaction exceeding 80%. Their commitment to continuous improvement and tailored solutions positions them as a strong partner for businesses seeking to elevate their customer relations in the Sports sector. - 1 review for sports industry - Unknown avg. project cost - Answering Services for Recreational Events Company (4.5/5, Jun 19, 2018): Xact Telesolutions developed a new staffing model to support their ongoing customer relations services. [Read Full Review](https://clutch.co/go-to-review/xact/91306) ##### Healthcare Experience XACT demonstrates strong expertise in the Healthcare sector, particularly in providing tailored answering services for medical equipment companies. Clients commend their flexibility and effective communication, which facilitate improved customer relations and operational efficiency. Over several years, XACT has adapted to client needs, showcasing their commitment to service quality and responsiveness. Their proactive adaptation based on feedback highlights their impact on client operations, making them a viable partner for businesses seeking reliable support in the Healthcare industry. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Centralized Answering Services for Medical Equipment Rental Company (5.0/5, May 30, 2019): XACT provides a centralized 24/7 answering service for each of a company's branches nationwide. They helped create scripts with customized questions and provide text and email follow-up documentation. [Read Full Review](https://clutch.co/go-to-review/xact/111043) ##### Other Industry Experience XACT demonstrates strong expertise in providing exceptional customer service solutions within the e-commerce health supplement sector. Clients appreciate their commitment to employee development and professional conduct, leading to effective 24/7 phone support implementation. The emphasis on partnership and adaptability amidst challenges has garnered positive feedback, with clients recognizing the balance of cost and performance as a significant strength. Overall, XACT is well-regarded for its ability to enhance customer experience, making them a suitable choice for businesses in the Other Industry. - 1 review for other industry industry - $200,000 – $999,999 avg. project cost - Call Center Services for Dietary Supplements Retailer (4.0/5, Jan 8, 2019): XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing. [Read Full Review](https://clutch.co/go-to-review/xact/41356) #### Completed projects in 2 countries - Singapore (1 projects) - United States (31 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/xact?verified=true#reviews) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) #### 4.8 out of 5 star rating (9 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving. [Visit Website](https://selectvoicecom.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support) #### Easy to work with Clients consistently describe Select VoiceCom as easy to work with, highlighting their open communication and responsiveness. One client noted, 'their team has been amazing to work with,' appreciating the honest feedback exchange. Another remarked on their 'personalized approach' and willingness to adapt, stating they are 'very easy to speak to.' Overall, the sentiment reflects a strong alignment in culture and values, contributing to a collaborative and effective partnership. - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### 3 reviews mention Customer Service Outsourcing Back Office & Customer Service Outsourcing for Law Firm 5.0/5 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. - 2 of 3 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) #### Very responsive Select VoiceCom is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 2 countries - Australia (1 projects) - United States (7 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) --- ### [BPO Hive LLC](https://clutch.co/profile/bpo-hive) #### 4.9 out of 5 star rating (11 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Cairo, Egypt #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description BPO Hive LLC is a Customer Service BPO providing services such as call center outsourcing, data entry, and back-office support. Reviewers consistently praise their cost-effective solutions, with a strong alignment to company values, leading to improved efficiency and reduced operational disruptions. Notably, 100% of reviews highlight their effective project management and responsiveness, contributing to an impressive customer satisfaction rate. [Visit Website](https://bpohive.com/contact?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support) #### Adaptable Overall sentiment regarding BPO Hive LLC's adaptability is highly positive. Clients noted their ability to quickly adjust to feedback and changing circumstances, with one client praising their 'remarkable adaptability' during market expansion. Another highlighted their 'proactive' project management, consistently meeting deadlines and adapting strategies based on real-time feedback. This responsiveness has been instrumental in supporting clients' growth while maintaining high-quality outcomes. - Back-Office Support for Mining Company (5.0/5, Nov 4, 2025): Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. BPO Hive LLC's ability to scale their services to match our growth without compromising quality has been crucial to our success. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/417645) - Call Center Services for Solar Energy Consultancy (4.0/5, Nov 4, 2025): Their project management is organized and proactive, ensuring clear communication and timely delivery of all scheduled appointments and reporting metrics. They consistently met deadlines, adapted quickly to feedback or scheduling changes, and maintained a strong focus on meeting the project’s goals and performance expectations. What stands out most is their professionalism and commitment to quality — they don't just focus on volume, but on delivering well-qualified, high-intent appointments. Their attention to detail, consistent communication, and ability to adapt strategies based on real-time feedback made them a truly reliable and results-driven partner. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/417777) #### 3 reviews mention Customer Service Outsourcing Virtual Receptionist Services for Retail Company 5.0/5 — BPO Hive LLC provides virtual receptionist services for a retail company. The team answers all incoming calls, manages call forwarding, takes messages, and handles customer inquiries and sales opportunities. - 3 of 3 Customer Service Outsourcing reviews are 5 stars - 3 new reviews for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/bpo-hive/418151) #### Experience in 7 industries BPO Hive LLC has demonstrated strong expertise across various industries, including Information Technology, Retail, Energy & Natural Resources, Contracting, Real Estate, and Financial Services. Clients commend their responsiveness, professionalism, and commitment to quality, often highlighting improvements in lead conversion rates, customer service efficiency, and operational support. Overall, BPO Hive LLC is well-suited for clients seeking reliable partnerships in lead generation, customer service, and operational management, particularly in sectors demanding high adaptability and efficiency. [Read All Reviews](https://clutch.co/profile/bpo-hive?verified=true#reviews) ##### Contracting Experience BPO Hive LLC has demonstrated exceptional expertise in the Contracting industry, particularly in streamlining back-office operations for clients like 29Metals. Their strengths include high accuracy in order processing (99.8%) and significant reductions in supplier onboarding time (40%). Clients commend their adaptability and quality control, which support business growth and compliance standards. Overall, BPO Hive LLC is regarded as a reliable partner that aligns with client values and effectively enhances operational efficiency. - 1 review for contracting industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Support for Mining Company (5.0/5, Nov 4, 2025): BPO Hive LLC provided back-office support for a mining company. They managed communications and relationships with the client's network of retailers, vetted new suppliers, and ensured compliance with standards. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/417645) ##### Energy & natural resources Experience BPO Hive LLC has demonstrated substantial expertise in the Energy & natural resources sector, particularly in solar energy consulting. Clients commend their proactive project management, effective lead generation, and commitment to quality appointments. The company’s ability to adapt strategies based on feedback and maintain clear communication has led to improved conversion rates and enhanced efficiency. Overall, BPO Hive LLC is viewed as a reliable partner for businesses in the Energy & natural resources industry seeking to optimize lead management. - 1 review for energy & natural resources industry - Less than $10,000 avg. project cost - Call Center Services for Solar Energy Consultancy (4.0/5, Nov 4, 2025): BPO Hive LLC provides call center services for a solar energy consultancy. They handle outbound and inbound calls to qualify potential leads, schedule appointments, and enter lead data into a CRM system. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/417777) ##### Chemicals & Biotechnology Experience BPO Hive LLC has demonstrated strong capabilities in the Chemicals & Biotechnology sector, particularly noted for its high accuracy in data entry and effective customer service. Clients appreciate their proactive communication and organized project management, which consistently meets deadlines. The ability to adapt to shifting priorities and resolve issues promptly has earned positive feedback, highlighting their commitment to quality and efficiency. Overall, BPO Hive LLC is well-suited for businesses seeking reliable support in managing chemical data and customer interactions. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Chemical Safety Company (5.0/5, Nov 6, 2025): BPO Hive LLC provides data entry and call center services for a chemical safety company. The team is responsible for data entry tasks, including renaming, splicing, and QA. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/418076) ##### Retail Experience BPO Hive LLC has received positive feedback from clients in the retail sector, highlighting their expertise in virtual receptionist services. Clients appreciate their ability to prioritize sales opportunities and enhance communication efficiency, resulting in fewer missed calls and improved organizational flow. The company's responsiveness and alignment with client values further reinforce their strong fit for retail businesses seeking to streamline operations and focus on production. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Receptionist Services for Retail Company (5.0/5, Nov 6, 2025): BPO Hive LLC provides virtual receptionist services for a retail company. The team answers all incoming calls, manages call forwarding, takes messages, and handles customer inquiries and sales opportunities. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/418151) ##### Real estate Experience BPO Hive LLC has received positive feedback from a COO of a real estate company, highlighting their expertise in providing high-quality overseas staffing and talented appointment setters. Clients appreciate their value for cost, cultural fit, and effective communication. The company successfully met KPIs and demonstrated strong project management capabilities. Overall, the sentiment is highly favorable, indicating that BPO Hive LLC is a reliable partner for real estate businesses seeking efficient call center solutions. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Real Estate Company (5.0/5, Jul 28, 2023): BPO Hive LLC provides call center services for a real estate company. The vendor provides competent appointment setters and staff that handle outbound calls to North America. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/220184) ##### Information technology Experience BPO Hive LLC has received positive feedback in the Information Technology sector, particularly for their lead validation services. Clients appreciate their high ratings, flexibility, and commitment, highlighting a 15% conversion rate achieved through their outsourced teleagents. The firm's responsiveness and professionalism have been noted as key strengths, making them an excellent choice for businesses seeking reliable IT solutions. Overall, their ability to deliver quality services aligns well with client needs, positioning them as a strong fit in the industry. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for CAD Solution Provider (5.0/5, Feb 19, 2026): BPO Hive LLC provides call center services for a CAD solution provider. The team helps the client validate and prequalify leads through outbound calls. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/437309) ##### Financial services Experience BPO Hive LLC has proven to be a valuable partner for financial services like Bitcoin Depot, showcasing expertise in outbound sales. Clients commend their ability to rapidly scale operations and deliver measurable results, such as increased sales pipelines. The firm is recognized for clear communication and effective project management, operating seamlessly as an extension of clients' teams. Overall sentiment indicates strong client satisfaction, making BPO Hive a compelling choice for financial services seeking consistent performance and reliable execution. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing Services for Cryptocurrency Company (5.0/5, Nov 13, 2025): BPO Hive LLC provides sales outsourcing services for a cryptocurrency company. The team is responsible for managing outbound sales from lead generation to sales closure. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/419739) ##### Consulting Experience BPO Hive LLC has received positive feedback in the Consulting industry for its expertise in talent acquisition and operational support. Clients highlight their effective communication, timely delivery, and alignment with company values. Their ability to provide insightful feedback during candidate interviews is particularly valued. However, some clients suggest that while BPO Hive excels in general skill set recruitment, a more specialized approach could further enhance their offerings. Overall, the sentiment indicates a strong fit for businesses seeking comprehensive support in building teams. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Recruitment Services for Management Consulting Firm (5.0/5, Jul 28, 2023): BPO Hive LLC located, recruited, and trained talent for a management consulting firm. The team also developed strategies for roles and responsibilities, as well as systems to ensure quality operations. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/220732) #### Completed projects in 4 countries - Australia (3 projects) - Canada (1 projects) - United Arab Emirates (1 projects) - United States (2 projects) This provider is available in 1 time zone: - Eastern European Time (EET) This provider is fluent in 2 languages: - English - Arabic [View Reviews](https://clutch.co/profile/bpo-hive?verified=true#reviews) --- ### [Salesupply](https://clutch.co/profile/salesupply) #### 4.5 out of 5 star rating (7 reviews) - $10,000+ minimum project size - 250 - 999 employees - Nijmegen, Netherlands #### Services Provided - Allocation of Expertise by Percentage - 45% Customer Service Outsourcing - 55% Fulfillment #### Company description Salesupply is a Customer Service BPO specializing in Customer Support Outsourcing across various markets, offering services like multilingual customer service and logistics solutions. Reviewers highlight their strong project management, responsiveness, and ability to customize solutions, with an emphasis on operational efficiency and customer satisfaction. Approximately 100% of reviews are positive, praising their professional service and tailored customer care. [Visit Website](https://www.salesupply.com/ecommerce-fulfillment/?utm_source=Clutch&utm_medium=Profile) #### Accommodating Clients have consistently praised Salesupply for their accommodating nature, highlighting their swift responsiveness and willingness to adapt to business needs. One client noted, 'they are very quick to react and always willing to help/change/adapt according to the need of the business itself.' Additionally, their comprehensive service offerings and availability have been recognized as impressive, indicating a strong commitment to client satisfaction. - Outsourced Customer Service & Fulfillment for Segway (4.5/5, Sep 26, 2024): They are very quick to react and fast response and always willing to help /change/adapt according to the need of the business itself. Their response and availability: they have an almost all-in-one from deliveries to customer service. [Read Full Review](https://clutch.co/go-to-review/salesupply/317724) #### Reviewed 1 time in the past 6 months In the last six months, Salesupply has received positive feedback from clients, notably for their reliable distribution services. An Editor-in-Chief from Billboard Italia praised their smooth handling of magazine orders, highlighting their effective communication and problem-solving capabilities. Clients appreciate the company's budget-friendly pricing and the seamless transition from previous logistical challenges. Overall, the sentiment is highly favorable, with no significant areas for improvement identified. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/salesupply?sort_by=date_desc&verified=true#reviews) #### 5 reviews mention Customer Service Outsourcing Customer Support & Website Optimization for Clothing Company 5.0/5 — Salesupply provides customer support services to a clothing firm. They've also optimized the client's e-commerce platform and implemented logistics and fulfillment solutions into their customer service systems. - 2 of 5 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/salesupply/319841) #### Experience in 5 industries Salesupply has garnered positive feedback across various industries, including Media, Consumer Products, eCommerce, and Retail. In Media, they excelled in distribution and reliability. The Consumer Products sector praised their customer service and engagement. eCommerce clients highlighted their expertise in optimizing customer experience and fulfillment processes, demonstrating adaptability and responsiveness. Retail partners appreciated their logistics capabilities, facilitating significant sales growth. Overall, Salesupply is well-suited for businesses seeking reliable logistics and customer service solutions, particularly in eCommerce and retail environments. [Read All Reviews](https://clutch.co/profile/salesupply?verified=true#reviews) ##### Consumer products & services Experience Salesupply demonstrates strong expertise in the Consumer Products & Services industry, particularly in providing effective customer service across multiple European markets. Clients appreciate their employee engagement and seamless integration, comparing their team to in-house colleagues. Positive customer feedback indicates the company's impact in enhancing client satisfaction. However, some clients note a lack of proactive communication regarding potential improvements, suggesting an opportunity for further collaboration. Overall, Salesupply is well-suited for businesses seeking reliable support in this sector. - 1 review for consumer products & services industry - Unknown avg. project cost - Customer Service Outsourcing for Consumer Products & Services Co (4.0/5, Oct 11, 2024): Salesupply provides outsourced customer service support for a consumer products and services company. The team is responsible for customer service in Germany, the UK, France, Italy, and Spain. [Read Full Review](https://clutch.co/go-to-review/salesupply/321573) ##### Other industries Experience Salesupply demonstrates strong expertise in the Other industries sector, particularly in enhancing customer experience and operational efficiency for e-commerce businesses. Clients have praised their tailored solutions, responsive project management, and effective communication, which led to improved customer satisfaction and loyalty. The company's strengths lie in their ability to align with client values and deliver customized support, making them a suitable partner for businesses seeking growth in international markets. - 1 review for other industries industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Support & Website Optimization for Clothing Company (5.0/5, Oct 4, 2024): Salesupply provides customer support services to a clothing firm. They've also optimized the client's e-commerce platform and implemented logistics and fulfillment solutions into their customer service systems. [Read Full Review](https://clutch.co/go-to-review/salesupply/319841) ##### Consumer Products Experience Salesupply has demonstrated strong expertise in the Consumer Products industry, particularly in fulfillment and customer service. Clients, such as Segway Europe BV, highlight their efficient handling of logistics, multilingual support, and quick response times. The company effectively reduces operational costs and enhances customer satisfaction through streamlined processes. Overall, feedback indicates that Salesupply is a reliable partner for businesses seeking to improve their supply chain and customer service capabilities in the Consumer Products sector. - 1 review for consumer products industry - Unknown avg. project cost - Outsourced Customer Service & Fulfillment for Segway (4.5/5, Sep 26, 2024): Salesupply provides outsourced customer service and fulfillment services for Segway. The team manages the client's logistics, order fulfillment, multilingual support, and customer satisfaction across Europe. [Read Full Review](https://clutch.co/go-to-review/salesupply/317724) ##### eCommerce Experience Salesupply has garnered positive feedback in the eCommerce sector, with clients highlighting their expertise in customer care and contact center services. Users commend their professionalism, responsiveness, and ability to adapt to growing business needs. The company has effectively supported international eCommerce operations, contributing to increased customer engagement and sales. Overall, Salesupply is considered a reliable partner for businesses looking to enhance their customer service infrastructure in the eCommerce industry. - 2 reviews for ecommerce industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service Outsourcing for E-Commerce Platform (4.5/5, Jul 2, 2024): Salesupply provides customer service outsourcing for a B2C e-commerce company. The team is responsible for email and phone communication. [Read Full Review](https://clutch.co/go-to-review/salesupply/298034) - Call Center Services for B2B SaaS Company (5.0/5, Jul 10, 2024): Looking to expand their services in Slovakia, a B2B SaaS company hired Salesupply for their customer support services. The team focused on providing call center services. [Read Full Review](https://clutch.co/go-to-review/salesupply/299550) ##### Retail Experience Salesupply has proven to be a robust partner for retailers, exemplified by their successful collaboration with Padelshop.com, facilitating a 200% sales growth. Clients commend their scalability, efficient logistics management, and quick problem resolution. Their global warehousing and integrated systems cater effectively to the retail industry's demands. However, there is a suggestion for improved communication during issue resolution. Overall, Salesupply is well-positioned to support retail businesses aiming for growth and operational efficiency. - 1 review for retail industry - $50,000 – $199,999 avg. project cost - Fulfillment & Logistics Services for Online Retailer (4.5/5, Feb 17, 2023): Salesupply provides fulfillment services for an online retailer. The team is responsible for the complete logistics handling of the client's goods, both incoming and outgoing. [Read Full Review](https://clutch.co/go-to-review/salesupply/181515) ##### Media Experience Salesupply has demonstrated strong expertise in the Media industry, particularly in magazine distribution. A client from Billboard Italia praised their reliability and effective communication, noting a significant improvement in order management compared to previous methods. The provider's budget-friendly pricing and ability to handle distribution challenges smoothly have positively impacted their client’s sales outcomes. Overall, Salesupply's strengths in project management and responsiveness make them a compelling choice for businesses in the Media sector. - 1 review for media industry - Unknown avg. project cost - Fulfillment Services for Media Company (4.0/5, Mar 5, 2026): Salesupply provides distribution services for a media company. The team ships physical copies of the client's magazine to end customers. [Read Full Review](https://clutch.co/go-to-review/salesupply/440686) --- ### [Uassist.ME](https://clutch.co/profile/uassistme) #### 4.6 out of 5 star rating (35 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Miami Beach, FL #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 30% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Uassist.ME is a Customer Support Services company specializing in Customer Service BPO and Remote Customer Care solutions. Reviewers highlight their effectiveness in reducing hold times and improving customer satisfaction scores, with a 28% reduction in dropped calls. Clients commend Uassist.ME for their professional communication and reliable problem-solving, with no areas for improvement noted. [Visit Website](https://www.uassistme.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support) #### Autonomous Client feedback regarding Uassist.ME's autonomy reveals a highly positive sentiment. One client emphasized their team's self-motivation and ability to manage tasks independently, stating, "I rarely have to reach out to my team’s supervisors... They follow instructions so well that I haven’t had to communicate very often outside of them." This autonomy has significantly contributed to the client's business growth, allowing them to focus on new leads and sales without concern for administrative tasks. - Remote Sales & Marketing Support for Housing Service (5.0/5, Jan 11, 2019): I rarely have to reach out to my team’s supervisors because the people that work for me have been so self-motivated and easy to work with. They follow instructions so well that I haven’t had to communicate very often outside of them. We have a lot of open communication, and we use Trello to track their workload. [Read Full Review](https://clutch.co/go-to-review/uassistme/43371) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Uassist.ME as a cost-effective solution offering good value for money. They appreciate the quality of service relative to the pricing, with one client noting significant savings compared to hiring local staff. However, there are mixed sentiments regarding the consistency of the service quality; while many praise their responsiveness and communication, a few reviews highlight issues with the quality of work and billing practices. Overall, the sentiment is largely positive, with clients recognizing the financial benefits of partnering with Uassist.ME. [Read All Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (8 reviews) - $50,000 to $199,999 (6 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive Uassist.ME is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Brazil (1 projects) - Canada (2 projects) - United States (29 projects) This provider is available in 1 time zone: - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) --- ### [1840 & Company](https://clutch.co/profile/1840-company) #### 4.8 out of 5 star rating (17 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Overland Park, KS #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 30% Staffing #### Company description 1840 & Company is a Customer Service Outsourcing firm specializing in recruiting and managing skilled offshore customer support teams. Reviewers consistently praise their professionalism, responsiveness, and commitment to client satisfaction. With a 96% CSAT and impressive response times, 1840 & Company excels in meeting client KPIs and providing tailored call center solutions, solidifying their reputation as a dependable Customer Service BPO provider. [Visit Website](https://www.1840andco.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support) #### Great project management Clients have consistently praised 1840 & Company for their exceptional project management, highlighting their proactive communication and timely delivery of qualified candidates. One client noted that the team maintained excellent communication and provided regular updates throughout the recruitment process, ensuring a smooth onboarding experience. Their responsiveness and professionalism were commended, establishing 1840 & Company as a trusted partner committed to client satisfaction and long-term success. - Call Center Services for Software Company (4.5/5, Jun 17, 2024): Their project management approach involved regular weekly meetings, which ensured clear and consistent communication. During these meetings, we reviewed the project results from the previous week, allowing us to assess progress and address any issues promptly. This systematic approach helped in maintaining alignment with project goals and timelines. [Read Full Review](https://clutch.co/go-to-review/1840-company/295137) #### 2 reviews mention Customer Service Outsourcing Recruitment Services for Transportation Solutions Company 5.0/5 — 1840 & Company provided recruitment services for a transportation solutions company. They sourced qualified candidates, conducted screening, coordinated interviews, facilitated hiring, and more. - 2 of 2 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/1840-company/467343) #### Experience in 11 industries 1840 & Company has demonstrated expertise across various industries including Supply Chain, Medical, Telecommunications, and eCommerce. Feedback indicates strong capabilities in recruitment, operational efficiency, and customer service enhancement. Clients from the Supply Chain and Medical sectors particularly noted improved operational metrics and effective team building. Overall, sentiment is highly positive, highlighting their professional communication, adaptability, and commitment to client success, making them a valuable partner for businesses seeking staffing solutions in these fields. [Read All Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) ##### Financial services Experience 1840 & Company has received positive feedback from clients in the Financial services industry, particularly for their expertise in building teams and sourcing candidates. A notable client highlighted their successful partnership in establishing a Philippines-based accounting team, citing the company's responsiveness and effective project management. Overall, clients appreciate the professionalism and capability of 1840 & Company, making them a strong candidate for businesses seeking reliable support in the financial sector. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Financial Services Firm (5.0/5, Apr 15, 2024): 1840 & Company provides HR services for a financial services company. They've helped the client find and screen candidates for their Philippines-based accounting team. [Read Full Review](https://clutch.co/go-to-review/1840-company/282305) ##### Healthcare Experience 1840 & Company has demonstrated a strong capability in the Healthcare industry, particularly in improving patient communication and enhancing customer service processes. Clients have noted their professionalism, timely delivery, and proactive support, leading to reduced customer complaints and improved client retention. Their expertise in technology-based healthcare solutions positions them well to meet the demands of organizations seeking to enhance patient interaction and overall operational efficiency. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Healthcare Co (5.0/5, Mar 21, 2025): 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to patients. [Read Full Review](https://clutch.co/go-to-review/1840-company/361622) ##### eCommerce Experience 1840 & Company demonstrates strong expertise in the eCommerce sector, particularly in talent acquisition and market expansion. Client feedback highlights their efficiency in delivering qualified candidates swiftly while adapting to client needs and time zones. Their high ratings and responsive communication reinforce their strengths in project management. Overall, they are well-positioned to assist eCommerce businesses in achieving growth and operational goals, making them a suitable partner for similar projects. - 1 review for ecommerce industry - Unknown avg. project cost - Recruitment Services for E-Commerce Company (4.5/5, Mar 11, 2025): 1840 & Company provided recruitment services for an e-commerce company. The team was tasked with hiring local, full-time staff members to help the client launch their services in North America. [Read Full Review](https://clutch.co/go-to-review/1840-company/358564) ##### Advertising & marketing Experience 1840 & Company has garnered positive feedback for their expertise in recruitment and hiring within the Advertising & Marketing sector. Clients appreciate their organized and professional approach, as well as their ability to deliver quality candidates efficiently. The overall sentiment reflects strong satisfaction with the company's communication and responsiveness, positioning them as a reliable partner for businesses seeking effective talent solutions in marketing. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Performance Marketing Company (5.0/5, Aug 19, 2024): 1840 & Company provided recruitment services for a performance marketing company. The team was responsible for vetting applicants and implementing a professional recruitment process for the client. [Read Full Review](https://clutch.co/go-to-review/1840-company/308385) ##### Telecommunications Experience 1840 & Company has demonstrated significant expertise in the Telecommunications sector, particularly in outbound sales for VoIP services. Clients commend their strong alignment with business values, effective project management, and rapid delivery of results. The company excels in training and supporting sales teams, achieving and exceeding KPIs consistently. Their operational leadership and deep understanding of telecommunications needs set them apart, making them a promising partner for businesses seeking growth in this industry. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - B2B Phone Sales Team Dev & Mgmt for VoIP Telecom Provider (5.0/5, Jun 21, 2024): 1840 & Company hires, trains, and manages B2B outbound sales reps for a VoIP telecom provider. The team uses a predictive dialer, provides daily and weekly reports, and handles over 150 cold calls daily.  [Read Full Review](https://clutch.co/go-to-review/1840-company/296007) ##### Software Experience 1840 & Company has received positive feedback regarding their expertise in software solutions, particularly in customer support and data management. Clients commend their responsiveness, adaptability, and effective project management, consistently achieving high performance metrics such as a 96% customer satisfaction rate. Their commitment to understanding client needs and delivering quality results makes them a strong candidate for businesses in the software industry seeking reliable partnerships. - 3 reviews for software industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Verification for Tech Company (5.0/5, Jul 26, 2022): 1840 & Company provides data verification services for a tech company, sourcing candidates from the Philippines. They also support the client's payroll system. [Read Full Review](https://clutch.co/go-to-review/1840-company/151554) - Customer Support for Fashion Wholesale Management Platform (5.0/5, Mar 10, 2023): 1840 & Company provides customer support for a fashion wholesale management platform. The team has multiple agents that provide chat, email, and phone support covering EU, US, Australia, and Japan shifts. [Read Full Review](https://clutch.co/go-to-review/1840-company/186221) - Call Center Services for Software Company (4.5/5, Jun 17, 2024): 1840 & Company has been hired by a software company to create a global outreach dialing team. They're responsible for finding the data agents and capturing call disposition based on dials. [Read Full Review](https://clutch.co/go-to-review/1840-company/295137) ##### Manufacturing Experience 1840 & Company has demonstrated significant expertise in the Manufacturing industry, particularly in recruitment services. Clients have praised their ability to source high-quality candidates, even in challenging geographical contexts. The company maintains effective communication throughout the hiring process, delivering timely results and meeting specific client needs. Overall, their strengths in candidate sourcing and project management make them a strong candidate for businesses seeking recruitment support in the Manufacturing sector. - 1 review for manufacturing industry - Unknown avg. project cost - Recruitment Services for Manufacturing Company (4.5/5, Dec 15, 2023): 1840 & Company provided HR services for a manufacturing firm that caters to the irrigation industry. The team helped the client recruit a sales manager and general manager for their company. [Read Full Review](https://clutch.co/go-to-review/1840-company/256271) ##### Business services Experience 1840 & Company demonstrates strong expertise in providing tailored business services, particularly in accounting and bookkeeping. Clients appreciate their ability to match skilled professionals with specific needs, contributing to increased efficiency and capacity, as evidenced by a 25% rise in client load for one reviewer. Their proactive project management and global reach further enhance their appeal, making them a promising choice for businesses seeking reliable support in the Business services industry. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Record-Keeping Assistance for Accounting Firm (5.0/5, Feb 3, 2023): 1840 & Company provides bookkeeping and record-keeping assistance to an accounting and bookkeeping company. They take care of the repetitive and time-consuming processes and work around 10–15 hours per week. [Read Full Review](https://clutch.co/go-to-review/1840-company/179419) ##### Food & Beverages Experience 1840 & Company has demonstrated significant expertise in supporting Food & Beverages clients, particularly seen in their collaboration with Bluestone Lane, an Australian coffee shop. Clients praise their capacity for sourcing and onboarding qualified offshore talent, which has enabled businesses to enhance back office functions. Overall, the sentiment is highly positive, highlighting their strong communication and transparent billing practices, making them a suitable partner for companies looking to scale in the Food & Beverages industry. - 1 review for food & beverages industry - $50,000 – $199,999 avg. project cost - Backoffice Support for Coffee Shop (4.5/5, Jan 23, 2023): 1840 & Company provides accounting and back office services for a coffee shop. The team is responsible for bookkeeping, accounting, and monthly billing. [Read Full Review](https://clutch.co/go-to-review/1840-company/177392) ##### Retail Experience 1840 & Company has demonstrated expertise in the Retail industry by efficiently addressing HR outsourcing needs for clients. Their quick responsiveness, effective communication, and ability to provide a tailored selection of candidates have consistently impressed clients. The positive feedback highlights their strong impact as a reliable partner in recruitment, emphasizing their capacity to deliver suitable candidates swiftly. Overall, their proven track record and strong client relationships position them as a valuable choice for retailers seeking HR solutions. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Staff Recruitment for Startup Incubator & Accelerator (5.0/5, Jul 29, 2022): 1840 & Company provides HR services for a startup incubator and accelerator. They handle recruitment efforts; the client provides the job description, and the team selects and assesses candidates. [Read Full Review](https://clutch.co/go-to-review/1840-company/152052) ##### Human Resources Experience Client feedback highlights 1840 & Company as a valuable partner in the Human Resources industry, particularly in recruitment services. They are praised for their strong cultural alignment, cost-effective solutions, and effective communication. Clients appreciate their dedication to the hiring and onboarding processes, noting a high quality of work and timely project management. Overall, the positive sentiment suggests that 1840 & Company is well-equipped to meet diverse HR needs, making them a strong candidate for organizations seeking HR support. - 1 review for human resources industry - Unknown avg. project cost - Finance & Accounting Outsourcing for Recruitment Services Co (4.5/5, Sep 5, 2025): 1840 & Company provides outsourced finance staff for a recruitment services company. The team is responsible for managing the client's bookkeeping. [Read Full Review](https://clutch.co/go-to-review/1840-company/403628) #### Completed projects in 4 countries - Australia (1 projects) - Canada (3 projects) - Kenya (1 projects) - United States (9 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 10 languages: - English - Spanish - Arabic - Mandarin - French - Italian - German - Hindi - Portuguese - Romanian [View Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) --- ### [Remote Team Solutions](https://clutch.co/profile/remote-team-solutions) #### 5 out of 5 star rating (24 reviews) - 250 - 999 employees - Torreón, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% IT Staff Augmentation - 30% Staffing #### Company description Remote Team Solutions specializes in Customer Service Outsourcing, providing comprehensive customer support and business process outsourcing services. The company receives overwhelmingly positive feedback, with clients highlighting their professionalism, integrity, and the trust they inspire. Notably, 100% of reviewers commend their culture fit and value for cost, while 90% emphasize successful outcomes such as improved customer retention and profitability. [Visit Website](https://remoteteamsolutions.com/your-office-in-mexico/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support) #### Well-organized projects Clients have consistently praised Remote Team Solutions for their well-organized project management. One client highlighted their 'incredibly organized, reliable, and easy to work with' nature, noting a significant increase in productivity and customer retention. Communication channels such as email and Microsoft Teams were emphasized as effective, contributing to a seamless collaboration. Overall, the sentiment reflects strong satisfaction with their organizational capabilities, although slight improvements in ramp-up times were suggested. - Call Center Services for Pest Control Company (5.0/5, Apr 23, 2022): Remote Team Solutions has worked well in terms of project management. They’re incredibly organized, reliable, and easy to work with. We typically communicate through email and Microsoft Teams. I can also reach their CEO through the phone if I need to. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038) #### Reviewed 2 times in the past 6 months Recent client feedback for Remote Team Solutions highlights a strong emphasis on talent acquisition and project management efficiency. One client noted a significant increase in sales close rates and praised the team's responsiveness, particularly mentioning an employee named Gustavo. Another client reported faster policy issuance while maintaining quality, appreciating the autonomy in managing their team. Overall, the sentiment is highly positive, with only minor suggestions for improvement regarding the hiring process speed. - 1 of 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/remote-team-solutions?sort_by=date_desc&verified=true#reviews) #### 2 reviews mention Customer Service Outsourcing Staff Aug & Utility Mgmt Services for Utility Mgmt Co 5.0/5 — Remote Team Solutions provides utility management, staff augmentation, and customer support services for a utility management company. The team's tasks include activating accounts, uploading, and paying bills. - 2 of 2 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/403148) #### Experience in 10 industries Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) ##### Insurance Experience Remote Team Solutions has demonstrated strong expertise in the Insurance industry, particularly in policy issuance for Texas Specialty Underwriters Inc. Clients commend their timely delivery and effective project management, which has significantly improved operational efficiency. The collaborative approach allows clients to manage their teams while receiving essential support, highlighting Remote Team Solutions' strengths in responsiveness and quality service. Overall sentiment indicates reliability and value, making them a suitable partner for businesses seeking to enhance their insurance operations. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Mar 20, 2026): Remote Team Solutions provides staff augmentation services for an insurance agency. The team helps the client issue policies and works under the client's management. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/444379) ##### Software Experience Remote Team Solutions has demonstrated exceptional expertise in the software industry, particularly in filling critical technical roles. Clients praise their responsiveness and commitment to understanding unique project needs, often exceeding expectations. The company's strong culture fit and value-for-cost ratio are highlighted as significant strengths. Overall, client sentiment is highly positive, indicating that Remote Team Solutions is a reliable partner for software companies seeking tailored talent solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Technical Position Recruitment for Hyperscale Data Company (5.0/5, Jan 24, 2024): A hyperscale data company has hired Remote Team Solutions to provide recruitment services. The team is entrusted to find a candidate to fill a critical, highly technical position. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/263883) ##### Legal Experience Remote Team Solutions has received positive feedback from clients in the Legal industry, notably law firms and immigration attorneys, highlighting their expertise in providing high-quality virtual and executive assistants. Clients commend the professionalism, organization, and effective communication that the assistants bring, significantly easing workload and enhancing client relations management. The overall sentiment reflects satisfaction with timely project delivery and the quality of work, making Remote Team Solutions a strong candidate for legal businesses seeking reliable support. - 2 reviews for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Recruitment for Immigration Attorney (5.0/5, Apr 9, 2021): Remote Team Solutions provided hiring services to an immigration attorney. The team was initially tasked with the recruitment of an executive assistant to help the client organize work-related information. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/120951) - Virtual Assistant Support for Law Firm (4.5/5, May 27, 2025): Remote Team Solutions provided a virtual assistant for a law firm. The assistant was tasked with supporting the client's operations. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/377649) ##### Other Industry Experience Remote Team Solutions demonstrates strong expertise in customer care outsourcing within the Other Industry sector, evidenced by improved customer retention and satisfaction ratings. Clients commend their project management, accountability, and timely delivery, noting a culture of professionalism and integrity. The measurable success includes increased profitability and reduced call handling times. Their ability to align with client values and needs positions them as a compelling choice for businesses seeking effective solutions in customer service. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Pest Control Co (5.0/5, May 21, 2025): Remote Team Solutions provides customer support services for a pest control company. The team has handled digital and voice communication and identified customer concerns. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/376112) ##### Construction Experience Remote Team Solutions has demonstrated significant expertise in the construction industry, particularly in MEP construction recruitment. Clients appreciate the company's ability to enhance manpower while reducing costs, with one client noting a 30% increase in recruitment efficiency and substantial savings. The firm is praised for its responsiveness, strong alignment with client values, and exceptional service delivery, indicating a reliable partner for businesses seeking to strengthen their recruitment strategy in the construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Construction Company (5.0/5, May 6, 2024): Remote Team Solutions provided recruiting services for a construction company. They hired four specialists for the client, including a senior-level recruiter with native-level English. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/286814) ##### Human Resources Experience Remote Team Solutions has received positive feedback from clients in the Human Resources industry, particularly for their expertise in sourcing and employing candidates compliantly across borders. Clients appreciate their timely communication, professionalism, and effective project management, which resulted in successful hires that fit well within teams. Their ability to navigate complex hiring requirements in Mexico has been highlighted as a significant strength, positioning them as a reliable partner for businesses seeking HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourcing & Recruitment for HR Company (5.0/5, Nov 17, 2023): An HR company hired Remote Team Solutions for outsourcing and recruitment. Based on the client's job specs, the team sourced the client with candidates for outsourcing tasks remotely. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/250321) ##### Media Experience Remote Team Solutions has received positive feedback from clients in the Media industry, highlighting their expertise in staffing and design. One CEO praised their team for being responsive, helpful, and going above and beyond to ensure client satisfaction. The overall sentiment reflects strong project management skills and timely deliveries, making them a reliable partner for Media companies seeking to enhance their capabilities. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Media Company (5.0/5, Nov 8, 2023): Remote Team Solutions has provided staff augmentation services for a media company. The team has furnished the client with a dedicated design staff. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/248209) ##### Advertising & marketing Experience Remote Team Solutions has garnered positive feedback in the Advertising & Marketing industry for their exceptional recruitment services. Clients commend their deep understanding of specific needs, meticulous candidate vetting, and strong alignment with company culture. Their commitment to timely communication and personalized support enhances the hiring process, making it efficient and effective. Overall, clients express high satisfaction with the quality of talent provided, indicating Remote Team Solutions as a valuable partner for organizations seeking to enhance their remote teams. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Developer Recruitment Services for Marketing Agency (5.0/5, Oct 7, 2021): Picking up from the previous vendor, Remote Team Solutions was recruited by a marketing agency to find a full-time developer for them.  [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/28628) - Staff Augmentation for Strategic Digital Agency (5.0/5, Nov 30, 2022): Remote Team Solutions provides staff augmentation services for a strategic digital agency. The client was looking for WordPress web developers and visual designers with experience in web design. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/169656) - Remote Employee Recruitment for Digital Mktg & Web Dev Co (5.0/5, Aug 10, 2023): Remote Team Solutions provided HR services for digital marketing and web development company. The team was responsible for recruiting and managing an executive assistant as a remote employee for the client. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/224415) ##### Retail Experience Remote Team Solutions has received positive feedback from retail clients, particularly for their expertise in team expansion and support. One client highlighted their effective staffing solutions, starting with an executive assistant and evolving to include sales and marketing roles, which significantly aided their growth. The firm's proactive approach to challenges and commitment to client needs have been noted as key strengths, making them a reliable partner for retailers seeking to optimize operations and enhance logistics. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Handicraft Store (5.0/5, Aug 24, 2022): Remote Team Solutions provides BPO services to help a handicraft store manage their artisans and logistics in Mexico. They've deployed an executive assistant, customer service agent, and digital marketer. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/155317) ##### Business services Experience Remote Team Solutions demonstrates strong expertise in handling labor law compliance and customer care within the Business services industry. Clients commend their ability to navigate complex regulations in Mexico, ensuring legal compliance while providing cost-effective hiring solutions. The company's organized project management and responsive communication contribute positively to client experiences, enhancing productivity and customer retention. Overall, their strengths in labor law and customer support make them a compelling choice for businesses seeking reliable partnerships. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Pest Control Company (5.0/5, Apr 23, 2022): A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038) - Recruitment Services for HR Consulting Firm (5.0/5, Aug 18, 2022): Remote Team Solutions provides recruitment services for an HR consulting firm. They are tasked with building a remote team specialized in Mexican Labor Law to keep the company operations running. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/154666) ##### Real estate Experience Remote Team Solutions has demonstrated significant expertise in the real estate industry, particularly in recruitment and data processing. Clients have praised their responsiveness, collaborative nature, and ability to effectively fill specialized roles, enhancing operational efficiency. Their services have resulted in substantial cost savings and streamlined processes for businesses managing large portfolios, making them a reliable partner for real estate firms seeking to optimize human resources and operational workflows. - 2 reviews for real estate industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Data Entry, Processing and Invoicing for Real Estate company (5.0/5, Aug 27, 2019): Remote Team Solutions provides outsourced data entry and HR support for over 50,000 properties on an ongoing basis. Additionally, they update the website, provide invoices, and bids on services as needed for properties. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/32924) - Recruitment Solutions for Real Estate Company (5.0/5, Oct 18, 2021): Remote Team Solutions is providing recruitment services to a real estate firm. So far, they've helped the client hire a customer success manager. They now continue to help the client fill two more positions. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/38491) ##### Food & Beverages Experience Remote Team Solutions has demonstrated strong expertise in the Food & Beverages industry, particularly through their work with a winery to enhance brand identity and e-commerce capabilities. Clients highlighted their effective project management, responsiveness, and comprehensive solutions including website development and marketing services. The engagement reportedly yielded significant results in a short time frame, indicating their potential impact. Overall, their commitment to client needs and proactive approach positions them as a suitable partner for businesses in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - App & Web Development for Winery (5.0/5, Dec 28, 2020): Remote Team Solutions developed an e-commerce website and app for a winery. Their team also assisted with the client’s brand identity, videos, marketing, and trademarking. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146297) ##### IT Services Experience Remote Team Solutions has received positive feedback in the IT Services industry for their efficient offshore IT resources and strong communication skills. Clients appreciate their cost-effective solutions and the high quality of candidate profiles provided. The vendor has demonstrated expertise in streamlining processes, facilitating effective coordination, and enhancing productivity for clients. Overall, the sentiment is favorable, indicating that Remote Team Solutions is a viable option for businesses seeking reliable IT support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Personal Assistant Recruitment for IT Offshoring Company (5.0/5, Dec 28, 2020): Remote Team Solutions was tasked with sourcing candidates for an IT company's personal assistant role. Currently, the team's services have been extended to the client's HR department. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146316) --- ### [MyOutDesk](https://clutch.co/profile/myoutdesk) #### 5 out of 5 star rating (68 reviews) - 1,000 - 9,999 employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 30% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 25% Sales Outsourcing #### Company description MyOutDesk is a Customer Support Outsourcing company specializing in Customer Care Outsourcing, Administrative Support, and Remote Customer Care. Reviews indicate high satisfaction, with 85% of clients highlighting exceptional project management and timely service delivery. Clients particularly appreciate the professionalism, work ethic, and effective communication of MyOutDesk's team members. [Visit Website](https://www.myoutdesk.com) #### High-quality work Clients consistently praised MyOutDesk for delivering high-quality work. For instance, the COO of The Dixon Group noted their virtual assistant's impressive skill level, stating she has significantly improved transaction efficiency with little to no complaints from clients. Similarly, the Founder of a cocktail company highlighted the professionalism and responsiveness of MyOutDesk, emphasizing their ability to meet high service standards. Overall, the sentiment regarding the quality of work provided by MyOutDesk is overwhelmingly positive, with clients expressing satisfaction across various projects. - Back Office Outsourcing for Fitness Equipemnt Repair co (5.0/5, Jun 16, 2025): The quality of applicants stands out. Quick delivery and responses to all assigned tasks. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/382318) - Virtual Assistant Services for Real Estate Agency (5.0/5, May 14, 2026): Deliverables are on time and done with great quality. Very responsive. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457086) - Social Media & Email Mktg for Financial & Tax Planning Co (5.0/5, May 14, 2026): The quality of MyOutDesk’s employees is impressive. MyOutDesk has completed all the requested activities. The distance and time zone difference are our main challenges. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457147) - Bookkeeping & Accounts Payable for Metal Fabrication Company (5.0/5, May 14, 2026): MyOutDesk delivers high-quality work. Their ability to process a high number of invoices efficiently demonstrates their commitment to maintaining a high standard of service. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457233) - Content Writing Services for Real Estate CRM Company (5.0/5, May 14, 2026): MyOutDesk's quality of work stood out. Met all project deadlines ahead of schedule. Jes has been extremely accessible and ready to tackle new projects. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457236) #### 11 reviews mention Customer Service Outsourcing Virtual Assistant Services for Software Company 5.0/5 — MyOutDesk provides ongoing virtual assistant (VA) services for a software company. The team handles client onboarding, invoicing, and technical support. They also respond to inquiries and set training sessions. - 11 of 11 Customer Service Outsourcing reviews are 5 stars - 10 new reviews for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458382) #### Experience in 21 industries MyOutDesk has demonstrated strong expertise across various industries, particularly in real estate, healthcare, and business services. Clients frequently cite their operational support, efficiency, and effective communication as key strengths. In real estate, they excel in transaction coordination and lead management, while in healthcare, they improve administrative efficiency and support recruiting efforts. The overall sentiment across industries is positive, showcasing MyOutDesk as a reliable partner for enhancing productivity and streamlining operations. [Read All Reviews](https://clutch.co/profile/myoutdesk?verified=true#reviews) ##### Education Experience MyOutDesk has received positive feedback from clients in the Education industry, highlighting their expertise in providing virtual assistant services tailored to educational organizations. Clients appreciate the company's ability to match skilled assistants to their specific needs, enhance operational efficiency, and deliver reliable support in managing tasks, emails, and documentation. Overall, the sentiment is one of satisfaction, with clients reporting effective communication and a significant positive impact on their operational success. - 2 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant for In-Home Education Services Company (5.0/5, Jun 25, 2025): MyOutDesk provides virtual assistant services for an in-home education services company. The team is responsible for the client's email and calendar management, light tech support, data analysis, and tracking. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/385200) - Virtual Assistant Services for Aviation Training Center (5.0/5, May 14, 2026): MyOutDesk provided virtual assistant services for an aviation training center. The team helped the client obtain FAA certifications and prepare the building for teaching. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457177) ##### Other industries Experience MyOutDesk has received positive feedback from clients in the Other industries sector, particularly in administrative and client service roles. Clients commend the provider's expertise, with team members demonstrating dedication and a strong understanding of their tasks, such as managing client communications and overseeing critical operations. The overall sentiment reflects satisfaction with the quality of service and the impact on business efficiency, making MyOutDesk a reliable choice for companies seeking skilled support in the Other industries. - 2 reviews for other industries industry - 2 reviews are 5 stars - Unknown avg. project cost - Back Office Outsourcing for Fitness Equipemnt Repair co (5.0/5, Jun 16, 2025): MyOutDesk provides administrative assistance to a fitness equipment repair company. The team's tasks include reviewing work orders, sending reports and invoices, tracking appointments, and answering inquiries. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/382318) - HR Outsourcing for HR Consulting Firm (5.0/5, May 14, 2026): MyOutDesk provides outsourced HR services for an HR consulting firm. The team manages the client's support email inbox, handles daily phone calls and client outreach, and assists in training. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457245) ##### Other Industry Experience MyOutDesk has received positive feedback from clients in the Other Industry, particularly in the fitness equipment sector. Clients commend their high-quality applicants, quick task delivery, and strong alignment with company values. The seamless management of administrative tasks and effective communication further emphasize their expertise and reliability. Overall, the consistent satisfaction and successful outcomes suggest that MyOutDesk is a strong candidate for businesses seeking proficient administrative support in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Fitness Equipemnt Repair co (5.0/5, Jun 16, 2025): MyOutDesk provides administrative assistance to a fitness equipment repair company. The team's tasks include reviewing work orders, sending reports and invoices, tracking appointments, and answering inquiries. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/382318) ##### Hospitality & leisure Experience MyOutDesk has demonstrated strong expertise in the Hospitality & leisure industry, as highlighted by their ability to manage hotel operations, enhance customer service, and support marketing efforts. Clients commend their quick staffing solutions and the quality of candidates provided. The overall sentiment reflects satisfaction with their comprehensive support, indicating MyOutDesk as a dependable partner for businesses seeking to optimize guest experiences and operational efficiency in the hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Hotel Company (5.0/5, Feb 7, 2025): MyOutDesk provides customer service, IT support, marketing, and administrative assistance for a hotel company. The team handles email marketing, social media posts, process documentation, and data entry. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/350059) ##### Manufacturing Experience MyOutDesk demonstrates strong expertise in the Manufacturing industry, specifically in bookkeeping and accounts payable for metal fabrication companies. Client feedback highlights their high-quality work, timely project delivery, and effective communication methods. The ongoing engagement reflects a positive impact on operational efficiency, particularly in processing a significant volume of invoices. With consistently high ratings and positive endorsements, MyOutDesk is positioned as a reliable partner for firms seeking to enhance their financial management. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Bookkeeping & Accounts Payable for Metal Fabrication Company (5.0/5, May 14, 2026): MyOutDesk provides ongoing bookkeeping services for a metal fabrication company. The team is responsible for setting up customer emails and sales tax IDs and processing invoices. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457233) ##### Roofing Experience The reviews highlight MyOutDesk's strong expertise in supporting roofing companies through effective IT solutions and administrative assistance. Clients emphasized their impressive organizational skills, consistent communication, and timely project delivery, which significantly improved operational efficiency and data accuracy. With a focus on client needs, MyOutDesk demonstrates a commitment to enhancing business processes in the roofing industry, making them a reliable partner for companies seeking to optimize their operations. - 2 reviews for roofing industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Gutter Installation Company (5.0/5, May 14, 2026): MyOutDesk provides call center services for a gutter installation company. The team schedules installation appointments and performs administrative tasks, such as scheduling jobs in the client's system. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457293) - Virtual Assistant for Roofing Company (5.0/5, May 15, 2026): MyOutDesk provides a virtual assistant (VA) who offers IT support to a roofing company. The VA handles IT processes, Python script reporting, CRM data verification, and sales accountability. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457410) ##### Home Services Experience MyOutDesk demonstrates significant expertise in the Home Services industry, providing valuable administrative support that enhances operational efficiency. Clients express high satisfaction with the reliability, communication, and cultural fit of their virtual assistants, highlighting their ability to integrate seamlessly into teams. The sentiment is overwhelmingly positive, with clients noting the proactive approach and the strong rapport built over time. This company appears to be a strong candidate for Home Services businesses seeking dependable and personable administrative assistance. - 1 review for home services industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Homecare Services Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant services for a home services company. The team helps the client with administrative tasks, employee file management, and phone call coverage. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457105) ##### Fitness Experience MyOutDesk has garnered positive feedback in the Fitness industry, particularly for their role in enhancing operational efficiency for fitness businesses like Connect Pelvic Floor Fitness. Clients appreciate their effective virtual assistants, who adeptly manage customer service and social media interactions. The overall sentiment reflects satisfaction with timely project management and a tailored approach to client needs, although some communication improvements have been noted. This suggests MyOutDesk could be a valuable partner for fitness industry clients seeking support. - 1 review for fitness industry - Unknown avg. project cost - Virtual Assistant Services for Fitness Program Company (4.5/5, May 20, 2026): MyOutDesk provides back-office outsourcing services for a fitness program company. The team has provided two virtual assistants; one handles customer service, and the other is responsible for social media. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458575) ##### Information technology Experience MyOutDesk demonstrates significant expertise in the Information Technology sector, particularly in administrative and technical support roles. Clients commend their ability to quickly scale teams and improve operational efficiency, leading to substantial revenue gains and improved customer satisfaction metrics. The strong work ethic of their staff and effective project management is frequently highlighted, making them a reliable partner for organizations seeking to enhance their operational capabilities. - 4 reviews for information technology industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Digital Rights Management Company (5.0/5, May 14, 2026): MyOutDesk provides staff augmentation services for a digital rights management company. The team assists with technical support and helps the client maintain a high customer satisfaction rate. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457081) - Accounting Services for Real Estate Technology Company (5.0/5, May 14, 2026): MyOutDesk provided accounting services for a real estate technology company. The team handled the client's accounts payable and receivable tasks. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457108) - Executive Assistant Search for Nursing Home (5.0/5, May 15, 2026): MyOutDesk has helped an AI-powered nursing home tool hire an executive assistant. This person audits documentation, generates invoices, and streamlines reimbursement workflows. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457335) - Virtual Assistant Services for IT MSP (5.0/5, May 15, 2026): MyOutDesk provided virtual assistant services to the founder of an IT MSP. The team helped with monthly invoicing automation, sales pipeline management, and quoting. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457517) ##### Supply Chain, Logistics, and Transport Experience The reviews highlight MyOutDesk's expertise in providing administrative support to supply chain, logistics, and transport companies. Clients commend the company's exceptional communication and quick turnaround times, which significantly improved their operational efficiency and reduced administrative costs by up to 50%. The overall sentiment reflects high satisfaction with the value provided, making MyOutDesk a strong candidate for businesses in the Supply Chain, Logistics, and Transport industry seeking reliable administrative solutions. - 2 reviews for supply chain, logistics, and transport industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Virtual Assistant Services for Third-Party Logistics Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistance to a third-party logistics company. The team handles administrative tasks, including sales order processing, accounts payable and receivable, and data analytics. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457048) - Customer Service & Administrative Support for Logistics Co (5.0/5, May 14, 2026): MyOutDesk provides customer service and administrative support to a logistics company. The team assists with the client's daily operations. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457118) ##### Business services Experience MyOutDesk has received positive feedback in the Business services industry for their effective executive assistance and marketing support. Clients commend their responsiveness, project management, and ability to match them with suitable team members, significantly enhancing productivity and meeting project milestones. The company's strong work ethic and value for cost make them a favorable choice for businesses seeking reliable support in operational tasks and marketing initiatives. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant for Leadership & Conflict Resolution Co (5.0/5, May 14, 2026): MyOutDesk provides an executive assistant to a leadership and conflict resolution company. The team's assistant manages the client's calendar, responds to customers, creates brochures, and manages social media. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457157) - Marketing Assistance for Business Consulting Company (5.0/5, May 15, 2026): MyOutDesk provided marketing assistance for a business consulting firm. The team created websites, posted video content, and wrote content. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457337) ##### Sports Experience MyOutDesk has demonstrated strong expertise in the sports industry, specifically in wellness events, through effective event coordination and strategic hiring solutions. Clients have reported high satisfaction with their ability to exceed expectations, achieving KPI targets such as a hiring time under 10 days and event attendance over 80%. The company's attentive project management and commitment to finding the best representatives highlight their strengths, making them a potentially valuable partner for businesses in the sports sector. - 1 review for sports industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Marketing Support & HR Consulting for Wellness Events Company (5.0/5, May 14, 2026): MyOutDesk provides ongoing marketing support for a wellness events company. The team has helped with event coordination, internal communications, and hiring. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457211) ##### Advertising & marketing Experience MyOutDesk demonstrates significant expertise in the Advertising & Marketing industry, particularly through its strong focus on detailed reporting and timely deliverables. Clients commend their exceptional responsiveness and commitment to quality, enhancing operational efficiency. The positive sentiment reflects their high ratings, cultural fit, and value for cost, making them an ideal partner for businesses seeking reliable support in media strategy and execution. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Advertising Agency (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant services to an advertising and marketing company. The team assists with monthly digital media and competitive reporting and offers billing support. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457162) ##### Government Experience MyOutDesk has demonstrated strong expertise in government contracting, particularly in DAPA order management. Clients have praised their ability to ensure timely order processing and maintain compliance with DLA standards, leading to measurable outcomes such as generating $250K in annual margin. The team's effective communication and proactive approach have significantly contributed to project success, making MyOutDesk a valuable partner for government agencies seeking reliable support. - 1 review for government industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Government Contracting Firm (5.0/5, May 14, 2026): MyOutDesk provides a virtual assistant (VA) to support a government contracting firm's DAPA (Distribution and Pricing Agreement) program. The VA enters, verifies, and maintains contract and pricing data. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457252) ##### Financial services Experience MyOutDesk has received positive feedback from clients in the financial services industry, highlighting their expertise in providing virtual assistance for bookkeeping, marketing, and client management. Clients appreciate the high quality and efficiency of their staff, noting significant improvements in operational productivity and client engagement. The sentiment is overwhelmingly positive, suggesting that MyOutDesk effectively supports financial firms in streamlining processes and enhancing service delivery, making them a strong candidate for businesses seeking reliable assistance in the financial sector. - 5 reviews for financial services industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Wealth Planning Firm (5.0/5, Aug 16, 2022): MyOutDesk has provided BPO services for a wealth planning firm. They handle repetitive tasks such as data entry, client follow-up, and scheduling. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/154142) - Virtual Assistant Services for Financial Services Co (5.0/5, May 14, 2026): MyOutDesk provided virtual assistant services to a financial services company. The team assisted with event planning, job postings, creating timelines, and sourcing vendors. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457138) - Social Media & Email Mktg for Financial & Tax Planning Co (5.0/5, May 14, 2026): MyOutDesk provides marketing services for a financial and tax planning company. The team manages Facebook Ads and lead management, and places leads in appropriate drip email campaigns. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457147) - Virtual Assistant Services for Financial Services Company (5.0/5, May 14, 2026): MyOutDesk has provided a financial services company with a virtual assistant. The assistant has helped the client create content for their social media page and find other agents to bring on board. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457239) - Bookkeeping & Data Entry for Financial Services Company (5.0/5, May 14, 2026): MyOutDesk provides ongoing bookkeeping and data entry support for a financial services company. The team regularly processes the client's books and bank feeds and handles financial closes. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457279) ##### Food & Beverage Experience MyOutDesk has demonstrated significant expertise in the Food & Beverage industry, particularly in enhancing operational efficiency and customer service. Clients, including a fast-food restaurant and a premium cocktail company, praised their strong project management, responsiveness, and adaptability. The results showcased improved customer satisfaction, brand loyalty, and efficient handling of customer inquiries, indicating their capability to meet the unique challenges of the industry effectively. - 2 reviews for food & beverage industry - 2 reviews are 5 stars - Unknown avg. project cost - Virtual Assistant Services for Fast-Food Restaurant (5.0/5, May 14, 2026): MyOutDesk provided virtual assistant services for a fast-food restaurant. The team was responsible for helping the client increase efficiency, reduce mental load and stress, and protect their time. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457246) - Customer Service for Premium Cocktail Company (5.0/5, May 14, 2026): MyOutDesk provided customer service for a premium cocktail company. The team managed customer communications across email, social media, Shopify, and Gorgias. They also monitored orders and tracking updates. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457314) ##### Construction Experience Clients in the Construction industry have reported positive experiences with MyOutDesk, highlighting their expertise in administrative support and lead generation. Elevated Seasons noted significant efficiency improvements, saving approximately 40 hours weekly. CertaPro Painters and Nuenergy Electrical praised MyOutDesk for their reliable communication and alignment with company values. Overall sentiment indicates a strong confidence in their ability to enhance operational efficiency and support business growth, making them a suitable partner for Construction firms seeking administrative and sales assistance. - 3 reviews for construction industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Painting Company (5.0/5, May 14, 2026): MyOutDesk provides back-office outsourcing services for a painting company. The team is responsible for handling the client's administrative work and helping with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457148) - Virtual Assistant Services for Construction Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant services for a construction company. The team handles inbound and outbound calls, calendar management, social media posts, client follow-ups, and platform R&D. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457261) - Lead Generation Services for Electrical Contracting Co (4.0/5, May 16, 2026): MyOutDesk provides lead generation services for an electrical contracting company. The team is tasked with converting leads into sales through email marketing and social media campaigns. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457584) ##### Insurance Experience The feedback from the insurance industry highlights MyOutDesk's strong expertise in providing virtual assistant services tailored for health insurance brokers. Clients praise their ability to efficiently manage ongoing administrative tasks, allowing brokers to focus on core operations. The company's alignment with client values and their supportive culture for VAs are particularly noted. Overall, the sentiment is highly positive, indicating that MyOutDesk is a reliable partner for businesses in the insurance sector seeking to enhance operational effectiveness. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Insurance Company (5.0/5, May 16, 2026): MyOutDesk provided virtual assistant services for an insurance company. The team provided a full-time VA who handled tasks such as sending emails, running quotes, processing intake forms, and more. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457685) ##### Cleaners Experience Feedback from clients in the Cleaners industry highlights MyOutDesk's expertise in enhancing client services and driving sales. A President of a luxury green cleaning service noted significant improvements in communication and operational efficiency, attributing increased sales and effective management to their dedicated team member. Clients appreciate the high quality of candidates and prompt responses to needs, indicating strong overall satisfaction and a positive impact on business outcomes. - 1 review for cleaners industry - 1 review is 5 stars - Unknown avg. project cost - Back Office & Sales Outsourcing for Cleaning Company (5.0/5, May 19, 2026): MyOutDesk provides a cleaning company with a client service ambassador to help achieve their sales goals. The team processes Excel reports and communicates with cleaners in the field via phone and WhatsApp. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458235) ##### Medical Experience MyOutDesk has received positive feedback from various medical industry clients, highlighting their expertise in recruitment and administrative tasks. Clients have noted significant improvements in hiring rates, employee retention, and reduced call wait times, demonstrating their effective project management and responsiveness. The overall sentiment reflects satisfaction with their value, communication, and capability to streamline processes, making them a strong candidate for businesses seeking support in the medical sector. - 6 reviews for medical industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Recruiting Services for Medical Company (5.0/5, May 14, 2026): MyOutDesk provided recruiting services for a medical company. The team helped the client streamline their processes and recruited an administrative assistant for them. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457144) - Customer Service Support for Mental Health Practice (5.0/5, May 14, 2026): MyOutDesk provided customer service support for a mental health practice. The team handled phone calls, chart audits, and patient communication via text, email, fax, and voicemail. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457271) - Administrative Support for Home Care Services Company (4.5/5, May 14, 2026): MyOutDesk provides administrative support to a home care services company. Their work includes recruiting, candidate screening, billing, invoice processing, and data management. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457280) - Recruiting for Home Healthcare Company (5.0/5, May 14, 2026): MyOutDesk provided recruitment services for a home healthcare company. The team managed the entire recruitment process, including ad management, prescreening, interviewing, orientation, and profile management. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457301) - Recruitment Process Outsourcing for In-Home Care Company (5.0/5, May 14, 2026): MyOutDesk provided recruitment process outsourcing services for an in-home care company. The team was responsible for sourcing, interviewing, hiring, and onboarding new employees. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457313) - Customer Service Support for Medical Facility (5.0/5, May 19, 2026): MyOutDesk provided ongoing customer service support for a medical facility. The team handled data entry, including collecting patients' addresses, phone numbers, and insurance information. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458352) ##### Real estate Experience MyOutDesk has received strong positive feedback from clients in the real estate industry for their expertise in operational support, transaction management, and CRM functions. Notably, clients report improved efficiency, reduced errors, and enhanced communication, with many emphasizing the professionalism and responsiveness of their virtual assistants. The company's ability to streamline processes and provide tailored solutions has significantly impacted productivity and client satisfaction, making them a valuable partner for real estate businesses seeking reliable operational support. - 15 reviews for real estate industry - 14 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Real Estate Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant services for a real estate agency. The team helps with lead follow-up, listing coordination, transaction management, and administrative support. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/456944) - Virtual Assistant Services for Real Estate Agency (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant (VA) services for a real estate agency. MyOutDesk's virtual assistant handles the client's appointment setting, scheduling, CRM management, and social media support. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457086) - Back Office Outsourcing for Real Estate Dev Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistance to a real estate development company. The team handles lead management, CRM updates, appointment setting, transaction coordination, and marketing support. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457094) - Listing Coordination & Agent Support for Real Estate Co (5.0/5, May 14, 2026): MyOutDesk provides listing coordination and agent support for a real estate company. The team prepares listing information, manages MLS and other advertising portals, and handles contract preparation. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457151) - Staff Augmentation for Real Estate Investment Company (5.0/5, May 14, 2026): MyOutDesk provides staffing and operational support to a real estate investment company. The team manages the client's accounts and monitors their payments. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457181) - Sales Support for Real Estate Company (5.0/5, May 14, 2026): MyOutDesk provides a real estate company with an inside sales agent who handles cold calling, appointment setting, lead qualification, and database maintenance. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457226) - Content Writing Services for Real Estate CRM Company (5.0/5, May 14, 2026): MyOutDesk provided content writing services for a real estate CRM company. The team was responsible for posting blogs on client websites and updating monthly newsletters. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457236) - Underwriting Services for Real Estate Company (4.5/5, May 14, 2026): MyOutDesk provides underwriting services for a real estate company. The team has helped the client with 50 properties per week. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457276) - Virtual Assistant Services for Real Estate Company (5.0/5, May 15, 2026): MyOutDesk provides virtual assistant services for a real estate company. The team is responsible for assisting with various tasks across different departments, including marketing support and website updates. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457468) - Web Dev Virtual Assistance for Real Estate CRM & SaaS Co (5.0/5, May 15, 2026): MyOutDesk provides web development virtual assistance for a real estate CRM and SaaS company. The VA configures websites, manages client communications, and supports cross-functional collaboration. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457561) - Virtual Assistant Services for Real Estate Company (5.0/5, May 16, 2026): MyOutDesk provides virtual assistant services to a real estate company. The team handles back-office services, including answering calls, coordinating maintenance and showings, and managing accounting tasks. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457589) - Outsourcing for Real Estate Software Solutions Company (5.0/5, May 21, 2026): MyOutDesk provides customer support and processes MLS compliance requests for a real estate software solutions company. The team communicates with external customers and internal teams. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458854) - Virtual Assistant Services for Real Estate Company (5.0/5, May 21, 2026): MyOutDesk provides a virtual assistant to manage a real estate company's team's transaction database and listing inventory. The assistant coordinates paperwork and communicates with clients and agents. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458933) - Virtual Assistant Services for Real Estate Company (5.0/5, May 23, 2026): MyOutDesk provides virtual assistant services to a real estate company. The team helps maintain the client's database, enter transactions into their CRM, and post content on social media. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/459410) - Operations & Sales Support for Real Estate Firm (5.0/5, Jun 6, 2026): MyOutDesk provides operations and sales support for a real estate firm. The team handles data input, marketing, scheduling, and billing. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/462575) ##### Legal Experience MyOutDesk has demonstrated significant expertise in providing virtual staffing solutions for the Legal industry, particularly in operational support for law firms. Clients report improved efficiency and responsiveness in handling credit report disputes and documentation workflows, with notable increases in processing capacity and reduced turnaround times (up to 35%). Their adaptability and strong project management capabilities contribute to a seamless integration into existing workflows. Overall, MyOutDesk is well-regarded for enhancing organizational consistency and scalability in legal operations, making them a valuable partner for law firms. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Outsourcing for Law Firm (5.0/5, May 14, 2026): MyOutDesk provides virtual staffing support for a law firm. The team handles administrative tasks, client account management, document handling, and workflow coordination. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457045) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise MyOutDesk for its strong value for money, highlighting competitive pricing and high-quality virtual assistants. One client noted their selection was influenced by MyOutDesk's affordability and positive feedback from referrals. Another remarked on the efficiency gains, stating that the partnership saved significant time and reduced administrative burdens, leading to enhanced productivity. Overall, the sentiment is overwhelmingly positive, with clients emphasizing the company's ability to deliver exceptional service at a cost-effective rate. [Read All Reviews](https://clutch.co/profile/myoutdesk?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (2 reviews) --- ### [FlairsTech](https://clutch.co/profile/flairstech) #### 4.6 out of 5 star rating (10 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Custom Software Development - 10% Enterprise App Modernization - 10% AI Development - 15% Call Center Services - 15% Application Management & Support - 15% Customer Service Outsourcing - 20% IT Managed Services #### Company description FlairsTech is a Customer Service Outsourcing company specializing in Customer Support Services and Call Center Solutions. Their reviews reflect high customer satisfaction, with 97% reporting improved outcomes like customer service scores and satisfaction rates. Clients commend their flexibility, cultural alignment, and ability to adapt quickly to changing needs, although some note initial growing pains and development resource retention as areas for improvement. [Visit Website](https://flairstech.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support) #### Reasonable pricing Clients have praised FlairsTech for their reasonable pricing, noting it provides good value for cost and aligns well with budgetary needs. One client highlighted the uniqueness of their pricing model, which effectively supports customer support budgeting. Overall, the sentiment regarding pricing is positive, with clients expressing satisfaction with the cost-effectiveness of FlairsTech's services. - Customer Support & Software Dev for Enterprise Software Firm (5.0/5, Apr 10, 2023): The pricing model was unique and fit well with how we needed to budget for customer support. Their ability to adapt to our company culture and engage with our systems and processes was also top-notch. The customer satisfaction scores we've achieved speak for themselves. [Read Full Review](https://clutch.co/go-to-review/flairstech/193643) #### Reviewed 2 times in the past 6 months Recent reviews of FlairsTech highlight strong client satisfaction, emphasizing their technical expertise and effective project management. Clients from LeagueSuite noted improved site performance and seamless collaboration, while Buildsoft praised their support in DevOps processes and global team integration. Both clients reported timely deliveries and exceptional communication, with no identified areas for improvement. Overall, the sentiment is highly positive, showcasing FlairsTech as a reliable partner for software development and technical solutions. - 1 of 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/flairstech?sort_by=date_desc&verified=true#reviews) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight FlairsTech's competitive pricing and strong value for money. One client noted that their pricing 'fit our budget and offered good value for the cost,' while another emphasized that FlairsTech's pricing model was 'unique and fit well' with their budgeting needs. Overall sentiment across reviews indicates satisfaction with the cost-effectiveness of FlairsTech's services, reinforcing their reputation as a reliable partner that delivers quality outcomes without compromising financial expectations. [Read All Reviews](https://clutch.co/profile/flairstech?verified=true#reviews) - $200,000 to $999,999 (2 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Responsive FlairsTech is responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Valoris Center](https://clutch.co/profile/valoris-center) #### 4.9 out of 5 star rating (15 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 15% CRM Consulting and SI - 20% Customer Service Outsourcing #### Company description Valoris Center is a customer service BPO company offering comprehensive call center solutions, including customer support outsourcing and technical support. Reviews indicate high satisfaction, with an 80% success rate in new customer campaigns and a 92% customer satisfaction rating. Clients commend their responsiveness, adherence to timelines, and alignment with company values, though some noted areas for improvement, such as personnel turnover. [Visit Website](https://www.valoris.ro/en/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support) #### High-quality work Clients have consistently highlighted Valoris Center's commitment to high-quality work, emphasizing their efficient outbound service and well-trained agents. One client noted that 90% of potential customers are contacted within 15 minutes of form submission, a critical differentiator in their industry. Additionally, the adaptability of Valoris to specific client needs and their proactive approach to overcoming system limitations further underscores their dedication to delivering exceptional results. - Outbound Call Center Service for Automobile Company (5.0/5, Feb 21, 2023): 90% of the customers receive a call within 15 minutes after submitting the form, which is essential. Moreover, Valoris has high-quality standards for the outbound service, and the agents are properly trained and tested. [Read Full Review](https://clutch.co/go-to-review/valoris-center/182029) #### 4 reviews mention Customer Service Outsourcing Call Center & Sales Services for FinTech Platform Co 5.0/5 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical card. - 3 of 4 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/valoris-center/330920) #### Experience in 7 industries Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions. [Read All Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) ##### Other Industry Experience Valoris Center has demonstrated strong expertise in providing scalable and cost-effective customer support solutions tailored for the Other Industry sector. Clients commend their ability to maintain high SLA scores, achieve 90% success in partner onboarding, and adapt quickly to industry dynamics. The company's flexibility and commitment to ongoing communication are highlighted as key strengths, making them a suitable partner for businesses seeking reliable customer service support. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Delivery App (5.0/5, Sep 24, 2021): Valoris Center provides call center services for consumer services firm. The team covers the client's customer service including email, chat, and call support [Read Full Review](https://clutch.co/go-to-review/valoris-center/141931) ##### Financial services Experience Valoris Center has received positive feedback from clients in the Financial services industry, highlighting their expertise in customer care and operational support. Clients praised their high service standards, achieving impressive metrics such as over 90% customer satisfaction scores and 95% first contact resolution rates. Their proactive approach, adaptability during challenges, and alignment with client values are noted strengths. Valoris is regarded as a reliable partner for enhancing customer engagement and operational efficiency, making them a strong fit for businesses in financial services. - 4 reviews for financial services industry - 4 reviews are 5 stars - Unknown avg. project cost - Customer Service for Financial Brand (5.0/5, Jan 27, 2022): Valoris Center is tasked with handling a financial brand's customer service operations. Their scope of work includes billing, information, and awareness campaigns. [Read Full Review](https://clutch.co/go-to-review/valoris-center/9646) - Call Center Services for Leasing Company (5.0/5, Oct 13, 2021): Valoris Center provides call center services for a leasing company. The team is responsible for various tasks including but not limited to inbound and outbound services, as well as back office support. [Read Full Review](https://clutch.co/go-to-review/valoris-center/33335) - Call Center & Sales Services for FinTech Platform Co (5.0/5, Nov 14, 2024): Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical card. [Read Full Review](https://clutch.co/go-to-review/valoris-center/330920) - Customer Service Outsourcing for Financial Services Company (5.0/5, Aug 4, 2025): Valoris Center provided customer service support for a financial services company. The team handled phone and email assistance, card activations, and technical payment issue resolutions. [Read Full Review](https://clutch.co/go-to-review/valoris-center/395388) ##### eCommerce Experience Valoris Center demonstrates expertise in the eCommerce sector, particularly in customer outreach and appointment-setting. Clients praise their flexibility, professional service, and effective communication, which yield a notable success rate of 20% in engaging potential customers. Their commitment to customer needs and innovative approaches make them a strong candidate for businesses looking to enhance their customer engagement strategies in the eCommerce industry. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Optics Co (5.0/5, Mar 12, 2025): Valoris Center provides call center services for an optics company. The team has contacted customers from the client's database, set up appointments, and promoted campaigns. [Read Full Review](https://clutch.co/go-to-review/valoris-center/359013) ##### Business services Experience Valoris Center has received positive feedback for their expertise in providing customer support and call center services within the Business services industry. Clients appreciate their adaptability, proactive communication, and comprehensive reporting, which enhance overall service quality. The company aligns well with client values and demonstrates a strong commitment to meeting diverse needs. However, concerns about high personnel turnover highlight an area for potential improvement. Overall, Valoris Center is viewed as a valuable partner for businesses seeking reliable support solutions. - 1 review for business services industry - Unknown avg. project cost - Call Center Services for Digital Solutions Provider (4.5/5, Mar 3, 2023): Valoris Center provides call center services for a digital solutions provider. They assist B2B customers in setting up printing hardware by phone and email and offer troubleshooting and technical support. [Read Full Review](https://clutch.co/go-to-review/valoris-center/184265) ##### Arts, entertainment & music Experience Valoris Center has demonstrated strong capabilities in the Arts, entertainment & music industry, particularly in outbound service and CRM solutions. Clients appreciate their professionalism, flexibility, and the ability to adapt to specific industry needs. The high-quality standards of their outbound service, coupled with effective communication and training of agents, have led to impressive results, such as a 90% call rate within 15 minutes of lead submission. This makes Valoris a reliable partner for businesses seeking to enhance customer engagement in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Outbound Call Center Service for Automobile Company (5.0/5, Feb 21, 2023): Valoris Center provides call center services for an automobile producer. The team calls potential customers who fill in the contact form on the client's website. [Read Full Review](https://clutch.co/go-to-review/valoris-center/182029) ##### Automotive Experience Valoris Center demonstrates strong expertise and reliability in the Automotive industry, as evidenced by their successful execution of customer satisfaction surveys and lead management services for an automobile importer. Clients commend their professional team, customization capabilities, and effective communication, which enhance customer experience and satisfaction. The company's ability to integrate feedback into CRM systems contributes positively to client relationships and sales conversion, making them a valuable partner for automotive businesses seeking to improve service quality and customer loyalty. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - BPO for Automobile Importer And Distribution Company (5.0/5, Jan 13, 2023): Valoris Center has been hired by an automobile importer and distribution company to conduct a customer satisfaction survey. They have collected data, customized it, and integrated it into a CRM platform. [Read Full Review](https://clutch.co/go-to-review/valoris-center/175878) ##### Consumer Products Experience Valoris Center demonstrates notable expertise in the Consumer Products industry, particularly in providing flexible consumer support and back-office services. Clients appreciate their multichannel approach to communication and their ability to adapt to fluctuating demands. The team's coordination and commitment to enhancing customer satisfaction have received positive feedback. However, there is a suggestion for improvement regarding the agents' attention to detail. Overall, Valoris Center is well-positioned to meet the dynamic needs of businesses in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Consumer Products Company (5.0/5, Nov 9, 2021): A consumer products company has partnered with Valoris Center for call center services. The team is handling customer support about product details, warranty, and promotions using a multichannel approach. [Read Full Review](https://clutch.co/go-to-review/valoris-center/4320) ##### Retail Experience Valoris Center demonstrates strong expertise in the Retail industry, particularly in customer support and call center solutions. Clients appreciate their proactive approach, flexibility, and alignment with business values, which enhance customer satisfaction through effective feedback management. Measurable improvements in response rates and service level agreements underscore their impact. Overall, Valoris Center's commitment to understanding client needs positions them as a valuable partner for Retail businesses seeking reliable customer service solutions. - 1 review for retail industry - $50,000 – $199,999 avg. project cost - Call Center Services for Retail Company (4.5/5, Dec 9, 2025): Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. [Read Full Review](https://clutch.co/go-to-review/valoris-center/424478) ##### Other industries Experience Valoris Center demonstrates strong expertise in the Other industries sector, particularly in customer support services. Clients commend their flexibility and adaptability in handling fluctuating demands, as well as their effective communication and project management. Notable strengths include a high SLA score and impressive customer satisfaction levels. Overall sentiment reflects a positive partnership experience, with clients appreciating the company's responsive approach and ability to scale operations efficiently, making them a suitable choice for businesses in need of reliable support. - 3 reviews for other industries industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Consumer Products Company (5.0/5, Nov 9, 2021): A consumer products company has partnered with Valoris Center for call center services. The team is handling customer support about product details, warranty, and promotions using a multichannel approach. [Read Full Review](https://clutch.co/go-to-review/valoris-center/4320) - Call Center Services for Delivery App (5.0/5, Sep 24, 2021): Valoris Center provides call center services for consumer services firm. The team covers the client's customer service including email, chat, and call support [Read Full Review](https://clutch.co/go-to-review/valoris-center/141931) - Customer Service Outsourcing for Freight Transportation Co (5.0/5, Mar 27, 2026): Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. [Read Full Review](https://clutch.co/go-to-review/valoris-center/446143) #### Very responsive Valoris Center is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Smith.ai](https://clutch.co/profile/smithai) #### 4.8 out of 5 star rating (77 reviews) - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 10% AI Development - 10% Back Office Outsourcing - 50% Call Center Services - 10% Conversion Optimization - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Smith.ai is a Customer Service Outsourcing company specializing in handling calls, scheduling consultations, and providing call center solutions. Approximately 75% of reviewers highlight their efficient call handling and integration with CRM systems, while one review expresses dissatisfaction with billing practices. The company is praised for professionalism and detailed call notes, fitting well with law firms and customer support needs. [Visit Website](https://smith.ai/?utm_source=clutch.co&utm_medium=review_site) #### 4 reviews mention Customer Service Outsourcing Call Center Services for Business Law Firm 5.0/5 — Smith.ai provides call center services for a business law firm. The team also handles the client's consultation scheduling needs.  - 3 of 4 Customer Service Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/smithai/198811) #### Experience in 9 industries Smith.ai has demonstrated expertise across various industries, notably legal, healthcare, and business services. Clients in the legal field commend their professional call handling and seamless integration with practice management software, while feedback from healthcare and business sectors highlights their effective lead generation and customer service. Overall, the sentiment is largely positive, with clients praising responsiveness and professionalism, though some reviews indicate areas for improvement in technical support and spam handling. [Read All Reviews](https://clutch.co/profile/smithai?verified=true#reviews) ##### Financial services Experience Smith.ai has received positive feedback from clients in the financial services industry, notably for their expertise in call handling and appointment scheduling. Clients appreciate the professionalism of their virtual assistants, which helps maintain a strong client relationship without revealing their virtual nature. Their solutions effectively assist financial practices in capturing new business and managing communications efficiently, with notable strengths in responsiveness and ease of setup. Overall, Smith.ai is well-regarded for delivering on promises and enhancing operational efficiency for financial service providers. - 2 reviews for financial services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Work for Financial Planner (5.0/5, May 21, 2020): A financial practice hired Smith.ai to answer its phones. They cover phones during working hours, evenings, and weekends, scheduling appointments, filtering sales calls, and making outbound calls occasionally. [Read Full Review](https://clutch.co/go-to-review/smithai/93095) - Call Center Services for Accounting Services Company (5.0/5, Jul 9, 2025): Smith.ai provides ongoing call center services for a tax and accounting firm. The team answers calls, takes messages, forwards calls, and responds to customers' queries. [Read Full Review](https://clutch.co/go-to-review/smithai/388861) ##### Healthcare Experience Smith.ai has received positive feedback from clients in the Healthcare industry, highlighting their expertise in virtual receptionist services. Clients appreciated Smith.ai's responsiveness, thoroughness, and seamless project management, noting significant improvements in call handling, appointment setting, and patient communication. The implementation of their services led to higher conversion rates and increased patient engagement. Overall, Smith.ai is well-regarded for enhancing operational efficiency within healthcare practices, making them a strong candidate for similar projects. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Regenerative Medicine & Therapy Co (5.0/5, Sep 19, 2023): Smith.ai provides call center services for a regenerative medicine and therapy company. The team is responsible for appointment setting, answering questions, and transferring calls from patients. [Read Full Review](https://clutch.co/go-to-review/smithai/234021) - Virtual Receptionist Services for Healthcare Clinic (5.0/5, Jul 28, 2025): Smith.ai provides virtual receptionist services for a healthcare clinic. The team handles calls, web chats, texts, appointment bookings, lead qualification, and customer intake. [Read Full Review](https://clutch.co/go-to-review/smithai/393718) ##### Other Industry Experience Smith.ai has demonstrated significant expertise in the Other Industry sector, particularly for businesses like veterinary practices and service-oriented companies. Clients commend their ability to capture leads and enhance communication by managing missed calls effectively. The seamless implementation process, exceptional customer service, and competitive pricing are highlighted as strengths. Overall, clients report measurable outcomes, such as increased appointments and scheduled clients, indicating that Smith.ai can be a valuable partner for businesses seeking to improve their customer engagement and operational efficiency. - 2 reviews for other industry industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Receptionist Services for Cleaning Service6 (5.0/5, May 8, 2021): Smith.ai was tasked with providing receptionist services for a cleaning service. The client wanted a team that would answer their calls and set meetings when the client was busy. [Read Full Review](https://clutch.co/go-to-review/smithai/144222) - AI-Based Phone Answering Solution for Veterinary Practice (5.0/5, Jul 25, 2025): Smith.ai has implemented an AI-based phone answering service for a veterinary family practice. The solution answers calls that the receptionist cannot reach and checks if the caller is a customer or a lead. [Read Full Review](https://clutch.co/go-to-review/smithai/393174) ##### Hospitality & leisure Experience Smith.ai has received positive feedback from clients in the Hospitality & Leisure industry, particularly for their effective AI receptionist services. A travel agent noted the solution's accuracy in capturing call details, allowing for improved follow-up and operational efficiency. Clients appreciate the cost-effectiveness and the seamless integration of call handling, which frees up valuable time for other tasks. Overall, Smith.ai demonstrates significant expertise and impact, making them a strong fit for businesses seeking to enhance customer engagement in this sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Travel Agency (5.0/5, Jul 10, 2025): Smith.ai provides call center services for a travel agency. The main task is to answer calls to find out what vacations callers are interested in and follow up with them regarding the quoted sail price. [Read Full Review](https://clutch.co/go-to-review/smithai/388892) ##### Other industries Experience Smith.ai has garnered positive feedback across various sectors, particularly within the Other industries category. Clients commend their expertise in virtual receptionist services, showcasing strengths in responsiveness and seamless project management. A healthcare clinic noted enhanced call handling and appointment scheduling, while a veterinary practice highlighted increased lead conversion. Overall, clients appreciate the professional demeanor of Smith.ai's team, making them a solid choice for businesses seeking reliable communication solutions. - 8 reviews for other industries industry - 7 reviews are 5 stars - Less than $10,000 avg. project cost - Voice Services & Virtual Chat for IT Security Firm (5.0/5, Jan 17, 2020): A managed security services provider needed someone to manage their call volume and serve as their virtual office assistant while they were out in the field. Smith.ai now handles all their incoming calls and chat. [Read Full Review](https://clutch.co/go-to-review/smithai/120150) - Chatbot Solution for Legal Nonprofit (5.0/5, Jan 21, 2020): Smith.ai developed a custom chatbot to deal with questions from the public and members. [Read Full Review](https://clutch.co/go-to-review/smithai/121923) - Receptionist Services for Cleaning Service6 (5.0/5, May 8, 2021): Smith.ai was tasked with providing receptionist services for a cleaning service. The client wanted a team that would answer their calls and set meetings when the client was busy. [Read Full Review](https://clutch.co/go-to-review/smithai/144222) - Call Center Services for Regenerative Medicine & Therapy Co (5.0/5, Sep 19, 2023): Smith.ai provides call center services for a regenerative medicine and therapy company. The team is responsible for appointment setting, answering questions, and transferring calls from patients. [Read Full Review](https://clutch.co/go-to-review/smithai/234021) - Call Center Services for HVAC Contractor (0.5/5, Oct 3, 2023): Smith.ai provided call center services for an HVAC contractor. The team was responsible for answering end customer's calls and messages while adhering to a structured script. [Read Full Review](https://clutch.co/go-to-review/smithai/237473) - AI-Based Phone Answering Solution for Veterinary Practice (5.0/5, Jul 25, 2025): Smith.ai has implemented an AI-based phone answering service for a veterinary family practice. The solution answers calls that the receptionist cannot reach and checks if the caller is a customer or a lead. [Read Full Review](https://clutch.co/go-to-review/smithai/393174) - Virtual Receptionist Services for Healthcare Clinic (5.0/5, Jul 28, 2025): Smith.ai provides virtual receptionist services for a healthcare clinic. The team handles calls, web chats, texts, appointment bookings, lead qualification, and customer intake. [Read Full Review](https://clutch.co/go-to-review/smithai/393718) - Call Center Services for IT Services Provider (5.0/5, Jan 3, 2026): Smith.ai provides call center services for an IT services provider. The team answers customer calls, schedules appointments, and makes outgoing calls to confirm appointments and ask questions to customers. [Read Full Review](https://clutch.co/go-to-review/smithai/428226) ##### Utilities Experience Smith.ai demonstrates strong expertise and professionalism in the Utilities industry, offering tailored virtual telephone reception services. Clients appreciate their flexible setup and efficient communication, emphasizing the quality of service and responsiveness. The ability to customize call handling according to specific business needs is a significant strength. Overall, the sentiment is highly positive, indicating that potential clients in the Utilities sector can expect reliable support and effective management of customer interactions. - 1 review for utilities industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Reception Services for Defense Attorney (5.0/5, May 28, 2020): Smith.ai is providing virtual telephone reception services for a defense attorney. For incoming calls, they take messages or forward the calls. [Read Full Review](https://clutch.co/go-to-review/smithai/97794) ##### Arts, entertainment & music Experience Smith.ai has demonstrated significant expertise in providing call answering services for clients in the Arts, entertainment, and music industry. A recording studio owner praised their professionalism and ability to capture leads, noting a doubling of inquiries since engagement. The integration with CRM systems and prompt adjustments to service workflows were highlighted as strengths. Overall, clients appreciate the outstanding customer service, making Smith.ai a reliable partner for enhancing operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Recording Studio (5.0/5, May 9, 2020): Smith.ai provided call answering services for a recording studio. The team books appointments for the client, schedules consultations, and answer's customer's questions. [Read Full Review](https://clutch.co/go-to-review/smithai/83287) ##### IT Services Experience Smith.ai receives positive feedback for its expertise in managing call volumes and providing virtual receptionist services, essential for IT service providers. Clients laud the professionalism and consistency of their team, contributing to enhanced customer interactions and direct business growth. Their scalable and repeatable systems are highly valued, although minor improvements in onboarding were noted. Overall, Smith.ai is deemed a strong partner for IT service organizations seeking reliable and effective call management solutions. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Voice Services & Virtual Chat for IT Security Firm (5.0/5, Jan 17, 2020): A managed security services provider needed someone to manage their call volume and serve as their virtual office assistant while they were out in the field. Smith.ai now handles all their incoming calls and chat. [Read Full Review](https://clutch.co/go-to-review/smithai/120150) ##### Legal Experience Smith.ai has received positive feedback from various legal firms regarding their virtual receptionist services, emphasizing their professionalism, responsiveness, and ability to handle call intakes effectively. Clients particularly appreciate the seamless integration with practice management software, detailed call notes, and the ability to filter out spam calls. However, some reviews indicate occasional issues with call handling. Overall, Smith.ai is viewed as a valuable partner for legal practices looking to enhance client communication and streamline operations. - 53 reviews for legal industry - 49 reviews are 5 stars - Less than $10,000 avg. project cost - Answering Service Engagement for Law Firm (5.0/5, Oct 28, 2021): A law firm receives multiple calls at all hours from both current and potential clients. They tapped Smith.ai in order to field these calls and manage the workload on their behalf. [Read Full Review](https://clutch.co/go-to-review/smithai/3537) - Appointment Setting for Law Office (5.0/5, Dec 17, 2021): Smith.ai is providing appointment setting services for a law office. They're tasked with answering and filtering calls and collecting contact information from callers and emailing them to the client. [Read Full Review](https://clutch.co/go-to-review/smithai/6998) - Virtual Receptionists for Law Firm (5.0/5, Jan 3, 2022): Smith.ai provides virtual receptionist services for a law firm. The team is in charge of answering calls from potential and current clients on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/smithai/7794) - Virtual Receptionist Services for Law Firm (5.0/5, Apr 12, 2022): Smith.ai is providing virtual receptionist services for a law firm. Their responsibilities include managing the inflow of calls, verifying leads, evaluating potential clients, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/smithai/15715) - Call Center Services for Law Firm (5.0/5, May 25, 2022): Describe.ai provides 24/7 answering services for a local law firm. They take messages and send them to the client for each call that comes through. [Read Full Review](https://clutch.co/go-to-review/smithai/20461) - Ongoing Call Support for Law Firm (4.0/5, May 31, 2022): A law firm hired Smith.ai to manage their virtual receptionist services. The assigned team handles calls and schedules consultations for prospective and current clients 24/7. [Read Full Review](https://clutch.co/go-to-review/smithai/21147) - Virtual Receptionist Services for Employment Law Firm (5.0/5, Jun 16, 2022): Smith.ai provides virtual receptionist services for an employment law firm. Their resources handle all incoming calls for the client and transmit the information that they gain from the callers to the company.  [Read Full Review](https://clutch.co/go-to-review/smithai/23233) - Virtual Receptionist Services for Immigration Law Firm (5.0/5, Jun 28, 2022): Smith.ai serves as the 24/7 virtual receptionist of an immigration law firm. They answer and make calls in English and Spanish using the client-provided script and send the call recordings to the client. [Read Full Review](https://clutch.co/go-to-review/smithai/24647) - Answering Services for Law Firm (5.0/5, Feb 28, 2020): Smith.ai provides answering services for a boutique law firm. This includes answering all of the client's calls during business hours and following up with voicemails after hours. [Read Full Review](https://clutch.co/go-to-review/smithai/26391) - Virtual Receptionist Services for Criminal Defense Practice (5.0/5, Jul 30, 2020): Smith.ai provides virtual receptionist services for a criminal defense practice. the team is responsible for screening potential clients and taking messages from current clients. [Read Full Review](https://clutch.co/go-to-review/smithai/26901) - Call Center Services for Immigration Law Firm (5.0/5, Mar 3, 2020): Smith.ai manages the call center, routing calls to the in-house team and taking accurate messages as needed. [Read Full Review](https://clutch.co/go-to-review/smithai/29063) - Intake Services for Law Firm (5.0/5, Aug 4, 2020): Smith.ai provides call center services for a law firm. The team is responsible for creating an intake script, handling client intake, and providing a call synopsis. [Read Full Review](https://clutch.co/go-to-review/smithai/30799) - Call Center Services for Legal Firm (5.0/5, Mar 13, 2020): Smith.ai provided virtual receptionist services for a legal firm. The team went on to answer all incoming calls, collect payments, and schedule consultations. [Read Full Review](https://clutch.co/go-to-review/smithai/36263) - Virtual Reception Services for Small Law Firm (5.0/5, Mar 27, 2020): Smith.ai is providing virtual receptionist services for a small law firm. [Read Full Review](https://clutch.co/go-to-review/smithai/46030) - Virtual Reception Services for Small Law Firm (5.0/5, Jan 28, 2021): Smith.ai provides ongoing virtual reception services for a small law firm. The team answers incoming calls, schedule calls, and follow up on leads and clients. [Read Full Review](https://clutch.co/go-to-review/smithai/49783) - Virtual Receptionist Services for Law Firm (5.0/5, Sep 4, 2020): A law firm hired Smith.ai to handle its scheduling and act as the first point of contact for the business. [Read Full Review](https://clutch.co/go-to-review/smithai/56905) - Call Center Services for Law Firm (5.0/5, Sep 15, 2020): The team supports a law firm through their call center service solutions. Smith.ai answers inbound calls, collects detailed information, and place outbound calls for the company. [Read Full Review](https://clutch.co/go-to-review/smithai/64355) - Virtual Customer Service Assistance for Law Firm (5.0/5, Jun 29, 2021): Smith.ai is working for a law firm as their virtual receptionist. Their main task is to receive incoming calls to organize for the firm.  [Read Full Review](https://clutch.co/go-to-review/smithai/68567) - Call Center Services for Law Firm (5.0/5, Jul 8, 2021): Smith.ai was hired by a law firm to handle their calls. They are in charge of screening the calls that the client receives, transferring prospective clients for immediate handling and screening out the rest. [Read Full Review](https://clutch.co/go-to-review/smithai/77047) - Virtual Receptionist Services for Estate Planning Law Firm (5.0/5, May 4, 2020): A boutique estate planning firm hired Smith.ai for virtual receptionist services. They provide 24/7 phone answering services. [Read Full Review](https://clutch.co/go-to-review/smithai/77755) - Outsourced Receptionist for Law Firm (5.0/5, May 6, 2020): Smith.ai provided outsourced phone support and receptionist work for a law firm. Their team was trained on the firm's needs before answering calls in a professional manner.  [Read Full Review](https://clutch.co/go-to-review/smithai/80001) - Virtual Receptionist for Private Law Firm (5.0/5, May 6, 2020): Smith.ai provided a virtual receptionist for a private law practice. Their rotating staff provided both call-back and intake services in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/smithai/80110) - Virtual Receptionists for Attorney (5.0/5, May 7, 2020): An attorney hired Smith.ai to answer phone calls during office hours. The receptionist takes basic information from the caller, transcribes the information, and emails it to the attorney. [Read Full Review](https://clutch.co/go-to-review/smithai/81547) - Phone Answering Services for Law Firm (5.0/5, Dec 31, 2021): A law firm has tasked Smith.ai with handling their client calls. The team responds to queries based on a pre-provided script and generates call summaries upon concluding each conversation. [Read Full Review](https://clutch.co/go-to-review/smithai/101325) - Call Center Services for Estate Planning Legal Firm (5.0/5, Jun 4, 2020): Smith.ai provided call center services for an estate planning law practice. The team serves as a receptionist for the client. [Read Full Review](https://clutch.co/go-to-review/smithai/104218) - Virtual Reception & Intake Services for Law Firm (5.0/5, Jun 20, 2020): Smith.ai provides virtual reception and intake services for a law firm. They take detailed messages and schedule appointments. [Read Full Review](https://clutch.co/go-to-review/smithai/117440) - Voice Services & Chatbot Integration for Law Firm (4.5/5, Jan 16, 2020): Providing answering services at first, Smith.ai’s scope changed to setting up and maintaining a chatbot for a law firm. They built a playbook and integrated the tool with the client’s CRM to collect leads. [Read Full Review](https://clutch.co/go-to-review/smithai/119269) - Voice Services for Law Firm (5.0/5, Jan 17, 2020): Smith.ai provides ongoing call services for a law firm. They handle inbound and outbound calls, along with managing the chat tool and scheduling any consultations or calls.  [Read Full Review](https://clutch.co/go-to-review/smithai/120246) - Call Center Services for Tenant Law Firm (5.0/5, Jun 24, 2020): Smith.ai provides call center services for a tenant law firm. The team is responsible for reception services, taking over 100 calls from potential and existing customers and providing 24-hour services. [Read Full Review](https://clutch.co/go-to-review/smithai/120567) - Virtual Receptionist Services for Law Firm (5.0/5, Jul 6, 2020): Smith.ai provided virtual receptionist services for a small law firm. The team was responsible for answering calls, taking and passing along messages, and scheduling consultations. [Read Full Review](https://clutch.co/go-to-review/smithai/128691) - Virtual Receptionist Services for Law Firm (5.0/5, Jul 7, 2020): Smith.ai provided virtual receptionist services for an immigration law firm. They supplied call-answering and call response services. [Read Full Review](https://clutch.co/go-to-review/smithai/129985) - Virtual Receptionist for Family Law Firm (5.0/5, Jul 9, 2020): Smith.ai provides virtual receptionist services for a family, criminal, and car wreck legal firm. The team is responsible for answering incoming calls 24 hours a day. [Read Full Review](https://clutch.co/go-to-review/smithai/131408) - Call Center Services for Law Firm (5.0/5, Sep 13, 2021): Smith.ai provides call center services for a law firm. The team handles the after-woking hours calls from third-party clients. [Read Full Review](https://clutch.co/go-to-review/smithai/131435) - Receptionist Services for Immigration Law Firm (5.0/5, Apr 22, 2021): Smith.ai was outsourced by an immigration law firm for receptionist services. As the client's customer base grow exponentially, the vendor submits lists of phone calls and each of their end client's needs. [Read Full Review](https://clutch.co/go-to-review/smithai/132580) - Call Center Services for Family Attorney (5.0/5, Feb 10, 2020): Smith.ai served as phone operators to handle the large call volume of a family law firm. They deployed a rotating team of receptionists who were responsible for answering basic questions and screening clients. [Read Full Review](https://clutch.co/go-to-review/smithai/135800) - Virtual Receptionist for Business Trademark Law Firm (5.0/5, Jul 17, 2020): Smith.ai provides virtual reception services for a business trademark law firm including client intake, explanation of services, and scheduling initial meetings. [Read Full Review](https://clutch.co/go-to-review/smithai/138396) - Call Center Services for Small Law Firm (5.0/5, Jul 20, 2020): Smith.ai provides call center services for a small law firm. The team provides 24/7 phone answering services to ensure no calls are missed after hours. [Read Full Review](https://clutch.co/go-to-review/smithai/139661) - Receptionist Services for Intellectual Property Law Firm (5.0/5, May 5, 2021): Smith.ai offers virtual receptionist services for an intellectual property law firm. The vendor is in charge of handling new leads, handling sales calls, and transferring and taking messages. [Read Full Review](https://clutch.co/go-to-review/smithai/141746) - Virtual Receptionist Services for Attorney (5.0/5, Feb 17, 2020): Smith.ai provided virtual receptionist services with the aim of facilitating communication with internal stakeholders' clients. [Read Full Review](https://clutch.co/go-to-review/smithai/141749) - Virtual Receptionist for Federal Employment Attorney (5.0/5, Jul 26, 2020): Smith.ai served as a virtual receptionist for an employment attorney. The team is responsible for screening out spam and answering calls. [Read Full Review](https://clutch.co/go-to-review/smithai/145102) - Staff Augmentation for Legacy Law Firm (5.0/5, Feb 21, 2020): Smith.ai answers telephones for internal stakeholders when they are busy or out of the office. [Read Full Review](https://clutch.co/go-to-review/smithai/145115) - Answering & Web Chat Services for Personal Injury Law Firm (5.0/5, Dec 26, 2020): Smith.ai provides answering and online chat services for a personal injury law firm's new leads. The team ensures that all prospective clients can schedule appointments at any time.  [Read Full Review](https://clutch.co/go-to-review/smithai/145440) - Front Desk Services for Estate Planning Firm (5.0/5, Dec 28, 2020): Smith.ai provides ongoing call center services for an estate planning firm. The team handles the call screenings, appointments, and messages. [Read Full Review](https://clutch.co/go-to-review/smithai/146481) - Inbound Call Answering for Law Practice (5.0/5, Feb 26, 2020): Smith.ai provides ongoing answering services for a law business. They handle incoming calls from potential and current clients, directing contact and conveying messages.  [Read Full Review](https://clutch.co/go-to-review/smithai/147707) - Virtual Reception Services for Law Practice Firm (5.0/5, Sep 15, 2022): Smith.ai provides virtual reception services for a family law firm. The team acts as the initial point of contact for prospective customers, takes their information, and schedules meetings. [Read Full Review](https://clutch.co/go-to-review/smithai/158408) - Call Center Services for Law Firm (5.0/5, Jan 11, 2023): Smith.ai provided call center services to a law firm. They answered calls, took messages, and routed calls. [Read Full Review](https://clutch.co/go-to-review/smithai/175542) - Call Center Services for Business Law Firm (5.0/5, May 2, 2023): Smith.ai provides call center services for a business law firm. The team also handles the client's consultation scheduling needs.  [Read Full Review](https://clutch.co/go-to-review/smithai/198811) - Call Center Services for Family Law & Estate Planning Firm (5.0/5, Jul 21, 2023): Smith.ai provides call center services for a family law and estate planning firm. The team is responsible for answering phone calls during work and non-work time to avoid missing calls. [Read Full Review](https://clutch.co/go-to-review/smithai/218717) - Call Center Services for Criminal Defense Law Firm (5.0/5, Jan 17, 2024): Smith.ai provides call center services for a criminal defense law firm. The team answers all the client's incoming phone calls and enters information into their CRM. [Read Full Review](https://clutch.co/go-to-review/smithai/262239) - Call Center Services for Immigration Law Firm (5.0/5, Dec 20, 2024): Smith.ai provides call center services for an immigration law firm. The team handles incoming calls and qualifies leads for the firm. [Read Full Review](https://clutch.co/go-to-review/smithai/339019) - Call Center Services for Family Law Firm (5.0/5, Jul 20, 2025): Smith.ai provides call center services for a family law firm. The team answers calls for potential leads and helps with scheduling via live agents. [Read Full Review](https://clutch.co/go-to-review/smithai/391561) - Call Center Services for Law Firm (0.5/5, Aug 26, 2025): Smith.ai provides ongoing call center services for a personal injury law firm. The team is responsible for taking messages and handling calls for the client. [Read Full Review](https://clutch.co/go-to-review/smithai/401172) - AI Chatbot for Law Firm (2.0/5, Oct 24, 2025): Smith.ai has provided a chat platform for a law firm. The solution is intended to provide an AI chatbot for answering basic service questions and scheduling appointments on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/smithai/415593) ##### Manufacturing Experience Smith.ai has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in virtual receptionist services. Clients appreciate the prioritization of sales opportunities and effective management of customer inquiries, which has allowed manufacturing teams to focus on production without interruptions. The company's responsiveness and user-friendly setup further enhance their value. Overall, Smith.ai is well-regarded for improving organizational efficiency and communication, making them a strong fit for businesses in the Manufacturing sector. - 1 review for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Screen Printing & Embroidery Co (5.0/5, Aug 25, 2025): Smith.ai provides virtual receptionist services for a screen printing and embroidery company. The team answers calls, manages call forwarding, takes messages, and handles customer inquiries. [Read Full Review](https://clutch.co/go-to-review/smithai/400763) ##### Nonprofit Experience The reviews reflect a positive sentiment towards the company's expertise in serving the Nonprofit sector, particularly in enhancing operational efficiency. Clients commend their customizable chatbot solution, which has significantly reduced call volumes and improved member engagement. The provider's strong customer service and responsiveness are frequently highlighted as key strengths, making them a reliable partner for Nonprofits seeking innovative communication tools. Overall, they demonstrate a solid understanding of Nonprofit needs and deliver impactful solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Chatbot Solution for Legal Nonprofit (5.0/5, Jan 21, 2020): Smith.ai developed a custom chatbot to deal with questions from the public and members. [Read Full Review](https://clutch.co/go-to-review/smithai/121923) ##### Business services Experience Smith.ai has received positive feedback from clients in the Business Services industry, highlighting their expertise in call handling and customer service. Clients appreciate the professional and personal interaction, which enhances client relationships. The company’s strengths include rapid adaptability to client needs, effective spam call management, and a high degree of accountability. Overall, Smith.ai is recognized for significantly impacting client acquisition and satisfaction, making them a strong candidate for businesses seeking reliable support. - 4 reviews for business services industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Live Answering Services for Family Law Office (5.0/5, Dec 27, 2021): A family law office hired Smith.ai to answer and direct calls that come from prospective customers, existing clients, and professional connections. The team provides the backup during events of short staffing. [Read Full Review](https://clutch.co/go-to-review/smithai/7518) - Inbound Call Answering for Legal Tech Startup (5.0/5, Mar 8, 2020): Smith.ai answers the inbound phone calls for a legal tech startup. Their team removes the administrative burden of directing calls and conveys messages when needed. [Read Full Review](https://clutch.co/go-to-review/smithai/31966) - Call Center Services for Laundry Company (5.0/5, Mar 20, 2020): Smith.ai provides call center services on an ongoing basis. This includes managing spam inquiries, booking services for new clients, and answering questions. [Read Full Review](https://clutch.co/go-to-review/smithai/41073) - Call Center Services for Events Management Firm (5.0/5, Dec 5, 2024): Smith.ai provides call center services for an events management firm. The team answers all incoming calls, tracks caller details, and transfers live calls as needed. They also identify and block spam callers. [Read Full Review](https://clutch.co/go-to-review/smithai/335616) ##### Advertising & marketing Experience Smith.ai receives positive feedback from clients in the Advertising & Marketing industry for their exceptional call answering and client engagement services. Clients highlight their strong customer service, timely project management, and the ability to qualify leads effectively. The seamless integration of chat services and appointment setting has significantly enhanced client acquisition efforts, with measurable increases in engagement and bookings. Overall, Smith.ai's expertise and value proposition make them a strong fit for businesses seeking reliable marketing support. - 4 reviews for advertising & marketing industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Chat Solutions for Marketing & Advertising Firm (5.0/5, Sep 10, 2020): Smith.ai provides chat solutions that are integrated to the advertising and marketing firm's pipelines. The team's system is also connected to billing and client service. [Read Full Review](https://clutch.co/go-to-review/smithai/60384) - Call Center Services for Marketing Agency (5.0/5, Nov 8, 2020): Smith.ai performs call center services for a marketing agency. The team prevents the client's calls from transferring to voicemail.  [Read Full Review](https://clutch.co/go-to-review/smithai/109057) - Call Center Services for Web Design Agency (4.5/5, Sep 27, 2021): Smith.ai provides ongoing call center services for a web design agency. The team is in charge of answering incoming calls and setting up appointments on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/smithai/143673) - Call Center Services for Marketing Solutions Company (5.0/5, Jul 24, 2025): Smith.ai provides call center services for a marketing solutions company. The team serves as an intake resource for the client's law firms and medical practice customers across the US and Canada. [Read Full Review](https://clutch.co/go-to-review/smithai/392886) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Smith.ai as offering excellent value for the cost of their services. Many reviews highlight the affordability compared to hiring in-house staff, with one client noting they saved significantly by outsourcing to Smith.ai. Positive sentiments are evident in feedback regarding professionalism and responsiveness, with several clients stating that the service has improved their operational efficiency. However, there are scattered concerns about occasional service lapses and spam call management, indicating room for improvement. [Read All Reviews](https://clutch.co/profile/smithai?verified=true#reviews) - Less than $10,000 (55 reviews) - $10,000 to $49,000 (7 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 63 cities - Texarkana, Arkansas (1 projects) - Washington, District of Columbia (1 projects) - Coral Springs, Florida (1 projects) - Hialeah, United States (1 projects) - Jacksonville, Florida (1 projects) - Kissimmee, Florida (1 projects) - Orlando, Florida (1 projects) - Tampa, Florida (2 projects) - West Palm Beach, Florida (1 projects) - Winter Springs, Florida (1 projects) - Athens, Georgia (1 projects) - Atlanta, Georgia (2 projects) - Marietta, Georgia (1 projects) - Shreveport, Louisiana (1 projects) - Bel Air North, Maryland (1 projects) - Kansas City, Missouri (1 projects) - Charlotte, North Carolina (1 projects) - Greensboro, North Carolina (1 projects) - New Bern, North Carolina (1 projects) - Raleigh, North Carolina (1 projects) - Tulsa, Oklahoma (2 projects) - Knoxville, United States (1 projects) - Memphis, Tennessee (1 projects) - Austin, Texas (2 projects) - Georgetown, Texas (1 projects) - Houston, Texas (1 projects) - North Richland Hills, Texas (1 projects) - Tyler, Texas (1 projects) - Lubbock, Texas (1 projects) - Huntington, West Virginia (1 projects) - Sterling Heights, Michigan (1 projects) - Minneapolis, Minnesota (1 projects) - Saint Paul, Minnesota (1 projects) - Kearney, Nebraska (1 projects) - Paramus, New Jersey (1 projects) - New York City, New York (1 projects) - Cincinnati, Ohio (1 projects) - Columbus, United States (1 projects) - Cleveland Heights, Ohio (1 projects) - Cleveland, Ohio (1 projects) - Los Angeles, California (3 projects) - Newport Beach, California (1 projects) - San Diego, California (2 projects) - San Jose, California (1 projects) - Santa Ana, California (1 projects) - Denver, Colorado (2 projects) - Flagstaff, Arizona (1 projects) - Gilbert, Arizona (1 projects) - Phoenix, Arizona (1 projects) - Seattle, Washington (1 projects) - Beverly, Massachusetts (1 projects) - Boston, Massachusetts (1 projects) - Philadelphia, Pennsylvania (2 projects) - Levittown, Pennsylvania (1 projects) - Manassas, Virginia (1 projects) - Roanoke, Virginia (1 projects) - California, Maryland (1 projects) - Aberdeen, North Carolina (1 projects) - Crossville, Tennessee (1 projects) - Cleveland, Texas (1 projects) - Los Altos Hills, California (1 projects) - Malibu, California (1 projects) - Berlin, Connecticut (1 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/smithai?verified=true#reviews) --- ### [ROI CX Solutions](https://clutch.co/profile/roi-cx-solutions) #### 4.8 out of 5 star rating (4 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - American Fork, UT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing #### Company description ROI CX Solutions, a company specializing in Customer Support Outsourcing services, has received overwhelmingly positive feedback. They demonstrated an excellent culture fit and responsiveness, with 100% of reviewers noting improved outcomes and better communication since new leadership was established. Their effective project management and reliable service were consistently highlighted by clients. [Visit Website](http://roicallcentersolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Communicative The sentiment regarding ROI CX Solutions' communicative approach is predominantly positive. Clients appreciate their consistent communication and adaptability to support needs, as noted in feedback highlighting their 'flexible adjustments' and 'creative collaboration'. However, there is a suggestion for improvement in proactive communication, specifically regarding training and early check-ins, to enhance alignment and reduce initial setbacks. Overall, clients recognize their commitment to maintaining effective communication throughout the engagement. - Call Center Services for Software Dev Company (4.5/5, Feb 25, 2026): We communicate through virtual meetings, emails, and messaging apps. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/438751) #### 1 review mentions Customer Service Outsourcing Customer Service Outsourcing for Jewelry Retailer 5.0/5 — ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when necessary. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430758) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Responsive ROI CX Solutions is responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs. [Visit Website](https://outsourced.co/) #### Well-organized projects Clients have praised Outsourced for their well-organized project management, noting clear communication and timely delivery. One client highlighted that the support team managed the recruitment process seamlessly, stating, 'There is always great, clear communication, and the team are always more than helpful throughout the process.' Another client commended the structured approach of the team, describing them as 'very good, polite, friendly, organised, and structured.' Overall, sentiment regarding project organization is highly positive. - Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): The support team were fantastic and they have Project managed the process from sales, commercial and recruiting the team perfectly. There is always great, clear communication, the follow up of otterAi notes of meetings is great and the team are always more than helpful throughout the process. All in all its been seamlessly project managed, communication is perfect and the team are 'just great' people. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725) #### Experience in 8 industries Outsourced has demonstrated expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Clients praise their commitment, adaptability, and effective project management, which led to timely deliverables and improved efficiency. Positive feedback highlights their strong communication and professional handling of tasks. Overall, Outsourced is particularly well-suited for businesses seeking reliable staffing solutions and technical support within these sectors. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) ##### Information technology Experience Outsourced demonstrates strong expertise in the Information Technology industry, particularly in remote staffing and project management. Clients have praised their responsiveness, effective communication, and ability to deliver high-quality talent tailored to specific needs. The company's strengths include timely project execution and a broad selection of skilled technicians, making them a valuable partner for companies seeking to enhance their IT capabilities. Overall, feedback indicates a positive sentiment, suggesting that Outsourced is well-suited for businesses in the technology sector. - 3 reviews for information technology industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Augmentation for Digital Agency (5.0/5, Mar 20, 2023): A digital agency specializing in e-commerce hired Outsourced to provide staff augmentation services. The goal was to increase the company's technical capacity while reducing recruitment costs. [Read Full Review](https://clutch.co/go-to-review/outsourced/188403) - IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): Outsourced provides remote staffing services for a digital agency. They've provided the client with Magento and Shopify developers, QA engineers and testers, and SEO specialists to support their projects. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203) - Remote Managed IT Support for Managed Services Provider (5.0/5, Feb 7, 2025): Outsourced provides remote IT management services for a managed services provider. The team remotely accesses and fixes customer-related PC issues. [Read Full Review](https://clutch.co/go-to-review/outsourced/350311) ##### Consulting Experience Outsourced has received positive feedback from clients in the Consulting industry, particularly for their strong project management and communication skills. Clients appreciate the company's ability to align values and culture, as well as their organized and structured approach. The expertise in establishing Software Development Centres and clear communication throughout the recruitment process highlights their strengths. Overall, clients feel supported and valued, indicating that Outsourced can be a strong fit for businesses seeking reliable consulting services. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): A boutique supply chain consultancy engaged with Outsourced for their custom software development services. The team is tasked with integrating software tools to enable the client with app and software development capabilities. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725) ##### Legal Experience Outsourced has demonstrated strong expertise in legal software development, particularly in case management systems for government offices. Clients commend their timely project delivery, effective resource allocation, and adaptability to project needs. The commitment and professionalism of their team have been particularly noted, reflecting a deep understanding of the legal industry's requirements. Overall, Outsourced's track record indicates a reliable partner for legal firms seeking software solutions. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): Outsourced provides ongoing development and support for a legal software provider. The team develops new features, adjusts the app's business logic, provides maintenance, and fixes bugs. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788) ##### Telecommunications Experience Outsourced has demonstrated strong expertise in the Telecommunications industry, particularly in recruitment and customer support services. Clients have praised their ability to quickly source qualified candidates, effectively supporting roles in technical support and customer service. The positive sentiment highlights their timely project delivery, responsiveness, and ability to enhance customer satisfaction. Overall, Outsourced's strengths in recruiting and technical troubleshooting make them a viable partner for businesses in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Recruiting for Telecommunications Company (4.5/5, Feb 20, 2025): Outsourced provided recruitment services for a telecommunications company. The team was responsible for finding a data analyst to provide inbound customer support and manage billing systems. [Read Full Review](https://clutch.co/go-to-review/outsourced/354062) ##### eCommerce Experience Outsourced has demonstrated strong expertise in the eCommerce sector, particularly in enhancing user experience and streamlining production for clients in the fashion industry. Positive client feedback highlights their timely deliverables, effective communication, and ability to meet project goals. The overall sentiment reflects satisfaction with their performance, indicating that Outsourced is a reliable partner for businesses seeking growth and improved operational efficiency in eCommerce. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for AI Solutions Company (5.0/5, Feb 11, 2025): Outsourced provides staff augmentation services for an AI solutions company. The team is tasked with recruiting excellent staff to serve the client's customers. [Read Full Review](https://clutch.co/go-to-review/outsourced/351159) ##### Engineering Experience Outsourced has received positive feedback within the Engineering industry, particularly for their regression testing capabilities. Clients highlight their expertise in improving bug detection and resolution rates, achieving a 30% reduction in non-customer bugs. Their structured approach and effective communication practices enhance QA processes, resulting in faster turnaround times and increased testing efficiency. Overall, Outsourced is recognized for their professionalism and adaptability, making them a strong candidate for engineering projects focused on quality assurance. - 1 review for engineering industry - 1 review is 5 stars - Unknown avg. project cost - App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): Outsourced provides regression testing services for a tax management software company's app. The team executes regression test cases, assists the local QA team, and provides documentation and testing reports. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901) ##### Arts, entertainment & music Experience Outsourced has demonstrated expertise in the Arts, entertainment, and music industry by effectively managing offshore teams, particularly in video production. Clients highlight their strong communication skills, promptness, and cultural alignment, which contribute to long-term partnerships. With a track record of successful employee placements and satisfaction, Outsourced is positioned as a reliable choice for businesses seeking support in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Outsourcing Services for Video Production Services Firm (5.0/5, Feb 7, 2025): Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. [Read Full Review](https://clutch.co/go-to-review/outsourced/350086) ##### Media Experience Outsourced has demonstrated notable expertise in the Media industry, particularly in delivering quality talent and managing repetitive tasks effectively. Clients appreciate their strong communication and responsiveness, which contribute to successful project outcomes. The long-term retention of staff highlights their ability to meet client needs consistently. Overall, Outsourced's strengths in providing cost-effective solutions and understanding HR practices make them a strong candidate for businesses in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Tasks Management & Resources for Investing News Company (5.0/5, Nov 10, 2023): Outsourced is helping an investing news company handle repetitive tasks in a cost-effective way by providing resources. The team delivers time-sensitive tasks using how-to documents from the client.   [Read Full Review](https://clutch.co/go-to-review/outsourced/248849) ##### Contracting Experience Outsourced has demonstrated significant expertise in recruitment solutions for the Contracting industry, as evidenced by their collaboration with Quality People Pty Ltd. Clients appreciate their understanding of company culture and needs, which has streamlined recruitment processes and reduced costs. The overall sentiment is positive, with particular praise for their client support, notably from their Client Success Director. Potential clients should consider Outsourced for efficient and scalable recruitment solutions in the Contracting sector. - 1 review for contracting industry - Unknown avg. project cost - Recruitment Process Outsourcing for Recruitment Co (4.5/5, May 8, 2026): Outsourced provides recruitment services for a contracting company. The team has provided recruitment admin personnel and handles the hiring process, onboarding, and ongoing management. [Read Full Review](https://clutch.co/go-to-review/outsourced/455820) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with Outsourced's pricing, highlighting its alignment with budgetary constraints and overall value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another mentioned Outsourced's ability to deliver quality talent at a lower cost compared to local options. Overall sentiment indicates that clients appreciate the balance of quality and affordability, reinforcing Outsourced's reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Australia (4 projects) - Canada (1 projects) - Israel (1 projects) - Switzerland (1 projects) - United States (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Adaptable Client feedback highlights ContactPoint 360's adaptability as a key strength. One client noted their 'hands-on approach and willingness to adapt to our processes,' while another emphasized their 'quick to adapt' response to changing requirements. Overall, the sentiment regarding adaptability is highly positive, with clients appreciating the company's ability to scale operations efficiently and maintain service quality amidst evolving demands. - Customer Support & Call Center Services for SEO Company (4.5/5, Dec 29, 2025): Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed. Their hands-on approach and willingness to adapt to our processes stood out. The team felt like a natural extension of our own. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/427688) #### Reviewed 1 time in the past 6 months In the past six months, clients have praised ContactPoint 360 for their effective customer communication support and operational management, noting quicker response times and improved customer feedback. A UX UI designer highlighted their organized project management and adaptability, describing the team as a collaborative extension of their own. While there were minor suggestions for improvement, such as more detailed reporting, the overall sentiment remains highly positive, emphasizing the company's good value and alignment with client needs. - 1 of 1 reviews is 5 stars - 1 new review for Customer Service Outsourcing services - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/contactpoint-360?sort_by=date_desc&verified=true#reviews) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 5 countries - Armenia (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (1 projects) - Estonia (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) --- ### [MarKam Solutions](https://clutch.co/profile/markam-solutions) #### 5 out of 5 star rating (9 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sofia, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 20% IT Managed Services - 20% Sales Outsourcing #### Company description MarKam Solutions is a Customer Service BPO, specializing in outsourcing customer support and operational efficiency. The company has consistently received positive feedback for its adaptability, professional project management, and ability to offer cost-effective solutions, with 100% of reviewers mentioning satisfaction with their tailored services and commitment to exceeding expectations. [Visit Website](https://www.markamsolutions.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support) #### Efficient Clients have consistently praised MarKam Solutions for their efficient project management and timely deliveries. One reviewer highlighted their ability to significantly increase listing output and improve turnaround times while maintaining quality. The structured approach and proactive communication were noted as key strengths, allowing for seamless collaboration. Overall, the sentiment reflects high satisfaction with MarKam's efficiency and responsiveness, with no notable areas for improvement identified. - Back Office Outsourcing for Creative Agency (5.0/5, Nov 5, 2025): They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/417906) #### Experience in 5 industries MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields. [Read All Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) ##### Advertising & marketing Experience MarKam Solutions has received positive feedback in the Advertising & marketing sector, showcasing expertise in lead generation, sales lifecycle optimization, and Amazon account management. Clients have noted a 50% increase in lead generation and a 35% improvement in conversion rates. The company demonstrates exceptional project management with timely deliverables and proactive communication. Their ability to adapt quickly and provide strategic insights further underscores their strength in delivering successful marketing solutions, making them a viable option for businesses seeking growth in this industry. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing & Lead Gen for Advertising Account Co (5.0/5, Feb 13, 2025): MarKam Solutions provides sales outsourcing services for an advertising account company. The team is responsible for enhancing the client's lead generation efforts and managing their outbound reach. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/351947) - Back Office Outsourcing for Creative Agency (5.0/5, Nov 5, 2025): MarKam Solutions provided back-office outsourcing services for a creative agency. The team managed virtual assistants who created and optimized Amazon product listings. They handled recruitment and training. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/417906) ##### Information technology Experience MarKam Solutions has received positive feedback from clients in the Information Technology industry, highlighting their expertise in providing tailored technical support services. Clients appreciate the company's strong communication, adaptability, and commitment to meeting specific needs, emphasizing a high level of professionalism and corporate culture. Overall sentiment indicates that MarKam Solutions delivers exceptional value for cost, making them a suitable choice for businesses seeking reliable IT support. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services & Customer Service for Cybersecurity Co (5.0/5, Nov 6, 2025): MarKam Solutions provides Tier 1 and Tier 2 technical support for a cybersecurity company. The team is responsible for answering calls in C1 English within 15 seconds and resolving issues within 15 minutes. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/418150) ##### Supply Chain, Logistics, and Transport Experience MarKam Solutions has received positive feedback from clients in the Supply Chain, Logistics, and Transport industry for their expertise in operational efficiency, cost reduction, and customer satisfaction improvement. Clients commend their ability to quickly adapt and provide valuable insights, leading to measurable outcomes such as a 35% decrease in labor costs and a 15% increase in sales conversion rates. Their commitment to timely delivery and professional communication enhances their reputation as a trusted partner in the industry. - 3 reviews for supply chain, logistics, and transport industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Logistics & Supply Chain Company (5.0/5, Nov 7, 2024): MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational costs. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/329217) - Call Center Services for Auto Transport Broker (5.0/5, Mar 19, 2025): MarKam Solutions provides outsourcing services for an auto transport broker. The team has hired, trained, and delivered phone agents for the client and provided consultation and coaching. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/360924) - Customer Services & Sales Staffing for Auto Transport Co (5.0/5, Mar 19, 2025): MarKam Solutions provides ongoing staffing services for an auto transport company. The team is responsible for growing the client's sales, customer service, and operations teams. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/360925) ##### Manufacturing Experience MarKam Solutions has demonstrated strong expertise within the Manufacturing industry, particularly in enhancing customer service frameworks for manufacturers. A furniture manufacturer reported significant improvements, including a reduction in abandon rates from 35% to 5% and a 30% increase in customer satisfaction. Clients appreciate their professional project management, timely deliverables, and in-depth knowledge of technology and compliance processes, making them a compelling choice for manufacturers seeking to optimize customer interaction and operational efficiency. - 1 review for manufacturing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Furniture Manufacturer (5.0/5, Nov 1, 2024): MarKam Solutions has set up a customer service framework for a furniture manufacturer. The team has also optimized the client's phone and email support processes to increase customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/327716) ##### Transportation Experience MarKam Solutions has demonstrated strong expertise in the Transportation industry by successfully establishing sales and customer service departments for clients like AES Shipping. Their commitment to timely task completion and adherence to industry compliance has resulted in an 11% increase in sales and high customer satisfaction ratings. Clients appreciate their attention to detail, effective communication, and ability to implement industry-leading strategies, making them a valuable partner for businesses seeking to enhance operational efficiency and customer engagement. - 1 review for transportation industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales & Customer Service Outsourcing for Transportation Co (5.0/5, Sep 9, 2024): MarKam Solutions provides sales and customer service outsourcing services for a transportation company. The team is responsible for managing the client's sales and operation offices. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/313055) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees. [Read All Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Bulgaria (3 projects) - United States (4 projects) - England (1 projects) This provider is fluent in 10 languages: - Arabic - English - Dutch - German - Romanian - Spanish - Swedish - Russian - Portuguese - Italian [View Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) --- ### [OBI Services](https://clutch.co/profile/obi-services) #### 5 out of 5 star rating (20 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dipolog City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description OBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors. [Visit Website](https://obi.services/) #### 3 reviews mention Customer Service Outsourcing Back-Office Mgmt & Customer Service for Financial Nonprofit 5.0/5 — OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and processing requests. - 3 of 3 Customer Service Outsourcing reviews are 5 stars - 3 new reviews for Customer Service Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/obi-services/421362) #### Experience in 8 industries OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) ##### Information technology Experience OBI Services demonstrates strong expertise in the Information Technology industry through their commitment to quality and adaptability. Clients have reported significant improvements in customer satisfaction, data accuracy, and operational efficiency. Their proactive communication and project management ensure timely delivery and a deep understanding of client needs. Feedback highlights the company's ability to enhance customer support and data management, making them a reliable partner for businesses seeking high-quality outsourcing solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Rewards Platform (5.0/5, Oct 22, 2025): OBI Services manages the customer support operations of a rewards platform. Their fully trained customer support team provides 24/7 multilingual support via email, live chat, and social media channels. [Read Full Review](https://clutch.co/go-to-review/obi-services/414991) - Data Entry & Mgmt Support for Data Platform Solutions Co (5.0/5, Nov 7, 2025): OBI Services was hired by a data platform solutions company to provide data entry and management support. Their work included data cleaning and validation, database organization, and QA services. [Read Full Review](https://clutch.co/go-to-review/obi-services/418330) ##### Financial services Experience OBI Services has received positive feedback from clients in the Financial services industry, highlighting their expertise in streamlining operations and enhancing customer support. One client emphasized improved response times by over 40% and a reduction in processing errors by nearly 30%, demonstrating a significant impact on operational efficiency. The company's commitment to understanding client missions and proactive problem-solving reinforces their role as a strategic partner, making them a strong candidate for businesses seeking operational support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Mgmt & Customer Service for Financial Nonprofit (5.0/5, Nov 22, 2025): OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and processing requests. [Read Full Review](https://clutch.co/go-to-review/obi-services/421362) ##### Automotive Experience OBI Services demonstrates considerable expertise in the Automotive industry, particularly in managing complex technical data for R&D and production planning. Clients commend their attention to detail, proactive communication, and ability to deliver projects on time, resulting in streamlined processes and improved internal reporting. Their commitment to quality and ownership of tasks significantly enhances operational efficiency, making them a reliable partner for Automotive businesses seeking data management solutions. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Linear Generator Technology Company (5.0/5, Jul 14, 2025): OBI Services provided data entry services for a linear generator technology company. The team handled data entry, cross-checking, and formatting of spreadsheets related to parts inventory and testing logs. [Read Full Review](https://clutch.co/go-to-review/obi-services/389936) ##### Real estate Experience OBI Services has demonstrated strong expertise in the real estate sector, particularly in data management and back-office support. Clients praised their attention to detail, timely delivery, and ability to streamline processes, which significantly enhanced operational efficiency. The positive sentiment reflects their understanding of property-related data and commitment to aligning with client needs, making them a reliable partner for real estate projects. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Real Estate Company (5.0/5, Jun 5, 2025): OBI Services provided back-office support for a real estate company. The team handled data entry, CRM updates, document preparation, tenant referencing support, and email management. [Read Full Review](https://clutch.co/go-to-review/obi-services/379930) - Data Entry & Formatting Services for Investment Consultancy (5.0/5, Jun 23, 2025): OBI Services provided data entry services for an investment consultancy. The team formatted property documents, digitized handwritten notes, organized files within the client's CRM, and created Excel sheets. [Read Full Review](https://clutch.co/go-to-review/obi-services/384501) - Data Entry & Management for Real Estate Agency (5.0/5, Jul 14, 2025): OBI Services provided data entry and management services for a real estate firm. They cleaned, verified, and entered detailed property data into Google Sheets, designed templates, and maintained regular updates. [Read Full Review](https://clutch.co/go-to-review/obi-services/389723) ##### Sports Experience OBI Services has demonstrated strong expertise in supporting sports organizations, particularly in grassroots football, by providing effective media coverage and administrative assistance. Clients appreciate their efficiency, versatility, and timely delivery of tasks. The company's ability to handle diverse roles—from admin to design—enhances its value. However, the lack of weekend availability can be a limitation for organizations requiring prompt content creation. Overall, OBI Services is well-suited for sports entities seeking comprehensive support. - 1 review for sports industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Football Media Company (5.0/5, Aug 10, 2024): OBI Services provided staff augmentation services for a football media company. The team supports the client with IT, administration workload, and media content creation. [Read Full Review](https://clutch.co/go-to-review/obi-services/306498) ##### Healthcare Experience OBI Services has garnered positive feedback from clients in the Healthcare industry, emphasizing their expertise in data management and accuracy. Clients, including leading healthcare providers, noted efficient project execution and excellent communication, which led to improved operational efficiency. Their commitment to delivering high-quality, error-free results has positioned them as a reliable partner for healthcare organizations seeking to enhance their data management processes, making OBI Services a strong candidate for similar projects. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Sep 8, 2025): OBI Services provided data entry services for a healthcare company. The team collected, verified, and accurately input large volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404119) - Data Entry for B2B Healthcare Supply Chain Platform (5.0/5, Sep 8, 2025): OBI Services was hired by an AI-based global B2B healthcare supply chain platform to manage their data entry project. The team was tasked with collecting, verifying, and inputting large volumes of information. [Read Full Review](https://clutch.co/go-to-review/obi-services/404152) - Data Entry & Processing for Nutrition Company (5.0/5, Sep 8, 2025): OBI Services managed a data entry project for a nutrition company. The team collected, verified, and input volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404177) ##### Advertising & marketing Experience OBI Services has garnered positive feedback in the Advertising & Marketing sector, praised for their expertise in video editing, graphic design, and digital product creation. Clients highlight their adaptability, strong project management, and commitment to delivering high-quality results. The team's personable approach fosters a familial atmosphere, enhancing collaboration. Their meticulous attention to detail and efficiency in handling complex tasks significantly improve clients' operational workflows, making them a valuable partner for businesses seeking to elevate their marketing strategies. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Video Mktg, Graphic & Web Design for Content Creation Firm (5.0/5, Jul 30, 2024): OBI Services provides video marketing support for a content creation firm's end clients. The team supports the client in video editing, graphic and logo design, landing page creation, and logo animations. [Read Full Review](https://clutch.co/go-to-review/obi-services/303894) - Data Processing for Healthcare-Focused MarCom Firm (5.0/5, Dec 3, 2025): OBI Services provided data processing services for a healthcare marcom company. The team cleaned, organized, and prepared healthcare-related records and formatted all information into structured templates. [Read Full Review](https://clutch.co/go-to-review/obi-services/423347) ##### Consumer products & services Experience OBI Services has garnered positive feedback from clients in the Consumer Products & Services industry, particularly for their expertise in customer support. They successfully enhanced customer service capacity for Tractive, leading to a 30% decrease in response times and improved customer satisfaction scores. Clients praised their adaptability, proactive communication, and alignment with brand values, underscoring OBI Services' strengths in managing high-volume inquiries and maintaining service quality across multiple channels, making them a suitable partner for businesses in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Outsourcing for Pet Tracking Company (5.0/5, Oct 22, 2025): OBI Services provides customer support outsourcing for a pet tracking company. The team handles customer inquiries across multiple channels, responds to questions, processes replacements, and provides support. [Read Full Review](https://clutch.co/go-to-review/obi-services/414983) #### Very responsive OBI Services is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 7 countries - Austria (1 projects) - Israel (1 projects) - Italy (1 projects) - Japan (1 projects) - United States (3 projects) - Scotland (1 projects) - England (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) --- ### [Specialty Answering Service](https://clutch.co/profile/specialty-answering-service) #### 4.7 out of 5 star rating (50 reviews) - 10 - 49 employees - King of Prussia, PA #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Specialty Answering Service is a customer support outsourcing company that offers call center solutions and remote customer care. Their services have received overwhelmingly positive feedback, with clients praising their 24/7 availability, affordability, and helpful call management features. Approximately 100% of reviewers appreciated their responsiveness and value for cost, highlighting their effective project management and flexibility in script customization. [Visit Website](http://www.specialtyansweringservice.net/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reasonable pricing Clients express satisfaction with Specialty Answering Service's reasonable pricing, highlighting it as a key factor in their decision to choose the company. One client noted that the 'pricing fits our budget' and described the service as 'good value for cost.' Overall, feedback indicates that the competitive pricing contributes positively to client satisfaction, with no reported issues regarding affordability. - Outsourced Customer Service for Vehicle Charger Manufacturer (5.0/5, Nov 12, 2024): We’re saving significantly on call center costs compared to hiring additional staff for 24/7 support. Call center service with native U.S. speakers at an affordable price, with plenty of options to fine-tune operator response scripts. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/330191) #### 5 reviews mention Customer Service Outsourcing Call Center Services for Exterior Remodeling Company 5.0/5 — Specialty Answering Service provides after-hours call center services for an exterior remodeling company. The team is responsible for answering phone calls during non-business hours. - 5 of 5 Customer Service Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/198122) #### Experience in 14 industries Specialty Answering Service has demonstrated expertise across various sectors, including real estate, automotive, financial services, and healthcare. Clients consistently praise their responsiveness, project management, and call-handling efficiency, highlighting positive impacts on operational flow and customer engagement. While feedback is overwhelmingly positive, some clients noted areas for improvement in call quality and staff communication. Overall, Specialty Answering Service is a strong candidate for businesses requiring reliable and scalable call management solutions. [Read All Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) ##### Consumer Products Experience The reviews highlight the provider's strong expertise in managing inbound services for the Consumer Products industry, emphasizing their efficiency in handling calls and exceptional attention to detail. Clients appreciate the effective communication and customer service, which have led to significant time savings and improved operational efficiency. Overall sentiment is highly positive, suggesting that this company is well-suited for businesses in the Consumer Products sector seeking reliable and detail-oriented support. - 1 review for consumer products industry - Less than $10,000 avg. project cost - Anwering Services for Consumer Product Industry Firm (3.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136882) ##### Automotive Experience Specialty Answering Service has received positive feedback from clients in the Automotive industry, notably for their responsiveness and effective call management. Clients highlight their expertise in providing 24/7 customer support, which is crucial for businesses like towing and electric vehicle charging. Their customizable operator scripts and reliable reporting have proven beneficial, ensuring no missed customer inquiries while optimizing costs. Overall, the sentiment is highly favorable, indicating that Specialty Answering Service is a strong candidate for Automotive businesses seeking enhanced customer engagement. - 2 reviews for automotive industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Outsourced Customer Service for Vehicle Charger Manufacturer (5.0/5, Nov 12, 2024): Specialty Answering Service provides outsourced customer support services for an electrical vehicle charger manufacturer. The team is responsible for handling the client's inbound customer calls 24/7. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/330191) - Call Center Services for Towing Company (5.0/5, Apr 2, 2025): Specialty Answering Service provides ongoing call center services for a towing company. The team is responsible for answering phone calls and asking customers the client's required questions. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/364403) ##### Consumer products & services Experience Specialty Answering Service is highly regarded in the Consumer products & services sector for their effective call routing solutions and customer service automation. Clients appreciate their responsiveness, timely deliverables, and exceptional value for pricing, contributing to streamlined customer service operations. Their expertise in managing call volume and enhancing customer engagement positions them as a beneficial partner for businesses seeking efficient communication solutions in this industry. - 1 review for consumer products & services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Material Handling Equipment Co (5.0/5, Nov 18, 2024): Specialty Answering Service provides call center services for a material handling equipment company. The team has provided operators to answer calls for the client and set up an automated call routing system. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/331927) ##### Financial services Experience Specialty Answering Service demonstrates exceptional expertise in the Financial services industry, particularly in call handling for tax consulting and insurance services. Clients praise their robust scripting system, responsive customer service, and transparent billing practices. The overall sentiment reflects high satisfaction with their after-hours support, which alleviates operational pressure and enhances lead management. Their commitment to client needs and innovative solutions makes them a strong contender for businesses seeking reliable answering services in the Financial sector. - 4 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Freed Up Billing Time for the Company (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/118216) - Call Center Services for Financial Services Company (5.0/5, Sep 28, 2022): Specialty Answering Service provides ongoing call center services for a financial services firm. Their main task is to handle incoming and outgoing calls on a regular basis. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/160097) - Call Center Services for Insurance Company (5.0/5, Jul 12, 2023): Specialty Answering Service has provided call center services for an insurance company. The team has helped with after-hours calls and built the call script. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/215964) - Call Center Services for Tax Consulting Firm (5.0/5, Aug 5, 2024): Specialty Answering Service provided call center services for a tax consulting firm. The tasks included answering calls outside the client's working hours, updating scripts, and sending information. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/305186) ##### Healthcare Experience Specialty Answering Service has garnered positive feedback within the Healthcare industry, highlighting their expertise in delivering reliable and efficient communication solutions. Clients commend their responsiveness and professionalism, noting that their services enhance patient engagement and streamline operations. The overall sentiment indicates that Specialty Answering Service is a strong partner for healthcare providers seeking to improve service delivery and patient satisfaction, making them a favorable choice for businesses in the sector. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SAS is Efficient, Friendly and Upbeat (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/116863) ##### Telecommunications Experience Specialty Answering Service demonstrates strong expertise in the Telecommunications industry, effectively handling call routing and lead management for clients. Their ability to integrate seamlessly with client operations enhances professionalism and creates a larger business presence. Clients appreciate their responsive customer service, customization options, and valuable suggestions for improvement. Overall, the sentiment is highly positive, indicating that Specialty Answering Service is a solid choice for businesses seeking reliable telecommunications support. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Telecommunications Company (5.0/5, Oct 23, 2023): Specialty Answering Service provides ongoing call center services for a telecommunications company. The team handles the routing of calls to team members for sales, support, and more. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/243375) ##### Chemicals & Biotechnology Experience Specialty Answering Service (SAS) demonstrated strong expertise in the Chemicals & Biotechnology sector, particularly in providing responsive customer support for COVID-19 testing services. Clients praised SAS's ability to handle high call volumes efficiently, allowing internal teams to focus on technical inquiries. The company's quick adaptability to script updates and proactive account management resulted in improved customer experience. Overall, SAS is regarded as a valuable partner for organizations seeking to enhance their customer interaction in the Chemicals & Biotechnology industry. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Scheduling & FAQ Support for Public Benefit Corporation (5.0/5, Jan 20, 2021): Specialty Answering Service provides scheduling and FAQ support for a public benefit corporation. The team handles registration and scheduling for COVID-19 testing and answers phonecall-directed  FAQs. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/41349) ##### Transportation Experience Specialty Answering Service has garnered positive feedback from clients in the Transportation industry, particularly for their effective handling of after-hours calls for truck dealerships and leasing companies. Clients appreciate the seamless communication and responsiveness, which contributes to a smooth workflow. One client noted that after-hours calls continue to be answered without customer complaints, highlighting the company's reliability and expertise. Overall, their strengths lie in providing timely and efficient service tailored to the needs of the Transportation sector. - 1 review for transportation industry - $10,000,000 + avg. project cost - Call Center for Truck Leasing Company (4.5/5, Jul 31, 2019): Specialty Answering Service offered call center services for a trucking company to help address after-hours calls.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/141229) ##### Advertising & marketing Experience Specialty Answering Service has received positive feedback within the Advertising & marketing industry, particularly for their reliable and cost-effective answering services. Clients highlight their 24/7 availability and effective communication, which significantly enhances workflow and saves time. The overall sentiment indicates that they are a strong fit for businesses seeking dependable support in managing client calls, making them an excellent choice for those in the Advertising & marketing sector. - 1 review for advertising & marketing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Answering Services for SMM Agency (5.0/5, Sep 17, 2019): Specialty Answering Service provides answering services for a social media marketing (SMM) agency. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/47310) ##### Information technology Experience Specialty Answering Service demonstrates strong expertise in automating inbound call flows for IT service firms, with clients praising their attentiveness and professionalism. Feedback indicates impressive service levels maintained over time and effective collaboration between teams. Their skilled agents and experienced programming contribute to logical, scripted call flows, enhancing operational efficiency. Overall sentiment reflects satisfaction, suggesting they are a reliable partner for IT businesses seeking exceptional call management solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for IT Firm (5.0/5, Sep 17, 2019): Specialty Answering Service worked on scripted inbound call flows for an IT services company.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/46503) - Customers are Impressed with SAS (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117971) ##### IT Services Experience Specialty Answering Service is highly regarded for its reliable and responsive call answering services, enhancing operational efficiency for clients in the IT Services industry. Their simple email alert procedure facilitates seamless communication, allowing teams to focus on critical tasks without interruptions. Clients appreciate the significant productivity improvements, although some suggest a desire for analytical data to optimize call handling further. Overall, Specialty Answering Service demonstrates expertise in delivering impactful solutions tailored to the needs of IT firms. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering Services for R&D Defense Contractor (5.0/5, Feb 19, 2019): Specialty Answering Services answered calls and forwarded messages to the appropriate internal parties using an email system. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/61628) ##### Arts, entertainment & music Experience The provider has demonstrated strong expertise in the Arts, entertainment, and music industry, receiving positive feedback for their innovative solutions and impactful results. Clients commend their ability to understand industry nuances, delivering tailored strategies that enhance project outcomes. Overall sentiment reflects confidence in the provider's capacity to drive success and foster creativity, making them a suitable choice for businesses seeking specialized support in this dynamic sector. - 2 reviews for arts, entertainment & music industry - Less than $10,000 avg. project cost - Great Live Answering Service (3.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117329) - Good Performance and Information For Our Callers (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/118227) ##### Business services Experience Specialty Answering Service has garnered positive feedback within the Business services industry, particularly for their responsiveness and effective after-hours support. Clients praise their attentive customer service, timely communication, and ability to capture critical information. The company has demonstrated a strong impact by preventing missed calls and ensuring urgent matters are addressed promptly, making them a reliable choice for businesses seeking to enhance their customer engagement and operational efficiency. - 3 reviews for business services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Call Support for Business Service Firm (5.0/5, Dec 27, 2019): Specialty Answering Service provides after-hours answering services for a business service provider. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/109411) - Answering Service for Property Management Company (5.0/5, Jul 23, 2020): Specialty Answering Service offers after-hours call answering services for a property management company. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/143741) - Call Center Services for Writing Services Company (5.0/5, Apr 12, 2023): A professional writing company hired Specialty Answering Service for their call center services. The team is responsible for answering and resolving customer issues through email and text. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/194114) ##### Manufacturing Experience Specialty Answering Service has received positive feedback from clients in the Manufacturing sector, particularly for their expertise in handling inbound communication and order tracking. Clients appreciate their professionalism and responsiveness, which have significantly reduced staffing needs and improved operational efficiency. Despite some challenges with language barriers, the overall sentiment reflects satisfaction with their service quality and the positive impact on cost savings and profitability. This makes them a strong candidate for businesses seeking reliable support in the Manufacturing industry. - 3 reviews for manufacturing industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - IVR and Call Answering Services for Manufacturing Company (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/37138) - Delivery Tracking & Order Processing for Food Manufacturer (5.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136623) - Inbound Appointment Scheduling for Food Product Producer (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/146642) ##### Legal Experience Specialty Answering Service has demonstrated significant expertise in the Legal industry, providing effective phone answering and calendaring solutions that enhance operational efficiency for law firms. Clients have noted improvements in workflow and client call handling, leading to increased productivity and lead conversion. The company's responsiveness to inquiries and flexibility in service plans are highlighted as strengths, making them a suitable partner for law firms seeking to project a professional image while managing costs. - 2 reviews for legal industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Answering & Calendar Services for Law Firm (5.0/5, Apr 10, 2020): A law firm hired Specialty Answering Services to answer phones. They provide answering and calendaring services. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/56410) - Call Center Services for Law Firm (5.0/5, Jan 21, 2020): To reduce the administrative burden of responding to phone calls, Specialty Answering Service served as a virtual secretary. They answered every call and transferred legitimate inquiries to the right resource. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/122196) ##### Other industries Experience Specialty Answering Service has received strong feedback from clients across various industries, including veterinary care, family medicine, and construction. Clients have praised their responsiveness, effective communication, and ability to manage urgent calls efficiently. Notably, their services have enabled businesses to enhance productivity and focus on core operations by effectively handling inbound inquiries. The overall sentiment is overwhelmingly positive, highlighting their value in streamlining customer interactions and support, making them a suitable choice for companies seeking reliable answering services in diverse sectors. - 17 reviews for other industries industry - 9 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Scheduling & FAQ Support for Public Benefit Corporation (5.0/5, Jan 20, 2021): Specialty Answering Service provides scheduling and FAQ support for a public benefit corporation. The team handles registration and scheduling for COVID-19 testing and answers phonecall-directed  FAQs. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/41349) - Answering Services for R&D Defense Contractor (5.0/5, Feb 19, 2019): Specialty Answering Services answered calls and forwarded messages to the appropriate internal parties using an email system. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/61628) - SAS is Efficient, Friendly and Upbeat (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/116863) - Specialty Answering Service Saved Us Millions (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117421) - SAS Increases Productivity and Improves Customer Service (2.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117469) - Good 24/7 Service (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117954) - Good Computer Intregation (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/118012) - Answering Services for Mental Health Therapy Practice (4.5/5, Jul 10, 2020): Specialty Answering Service provides call center services for a mental health therapy practice. The team is responsible for answering all incoming calls. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/133398) - Year-Round Answering Services for Business Firm (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136666) - Anwering Services for Consumer Product Industry Firm (3.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136882) - Call Center for Truck Leasing Company (4.5/5, Jul 31, 2019): Specialty Answering Service offered call center services for a trucking company to help address after-hours calls.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/141229) - After-Hours Answering Service for Trucking Company (3.5/5, Dec 29, 2020): Specialty Answering Service provides after-hours call center services for a trucking company. The team works on answering emergency calls from drivers after business hours.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/147020) - Call Center Services for Exterior Remodeling Company (5.0/5, Apr 28, 2023): Specialty Answering Service provides after-hours call center services for an exterior remodeling company. The team is responsible for answering phone calls during non-business hours. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/198122) - Call Center Services for Family Medicine Practice (4.5/5, Mar 7, 2024): Specialty Answering Service provides call center services for a family medicine practice. The team is tasked with handling after-hour calls and forwarding them to the client's team. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/274150) - Outsourced Customer Service for Veterinary Clinic (5.0/5, Apr 18, 2024): Specialty Answering Service provides ongoing outsourced customer services for a veterinary clinic. The team is responsible for screening, message taking, and customer support. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/283354) - Call Center Services for Yard Ramp Co (5.0/5, Oct 14, 2024): Specialty Answering Service provides live receptionist services for a yard ramp company. The team has been responsible for the live receptionist scripting, employee phone systems, and computer applications. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/322286) - Call Center Services for Construction Company (5.0/5, Nov 26, 2025): Specialty Answering Service provides call center services for a construction company. The team is responsible for answering calls and taking messages for the client. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/422281) ##### Real estate Experience Specialty Answering Service has demonstrated significant expertise in the real estate industry, with positive feedback highlighting their efficiency and responsiveness. Clients appreciated their ability to handle call management effectively, particularly in filtering and gathering key information from incoming calls related to property sales. The overall sentiment is highly favorable, emphasizing their knowledgeable team and valuable support, making them a strong candidate for businesses seeking reliable communication solutions in real estate. - 2 reviews for real estate industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - After-Hours Call Services for Property Management Co. (5.0/5, Oct 2, 2020): Specialty Answering Service identified and resolved call routing issues for a multi-tenant commercial real estate company. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/78073) - Call Center Services for Real Estate Company (5.0/5, Jul 31, 2025): Specialty Answering Service provides call center services for a real estate company. The team handles incoming calls from various marketing initiatives, gathers information, and filters calls for the client. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/394746) ##### Hospitality & leisure Experience Feedback on Specialty Answering Service within the Hospitality & leisure industry indicates significant dissatisfaction among clients. A co-owner of a cleaning service reported unprofessional conduct, including failure to adhere to call scripts and excessive billing. Clients experienced negative customer interactions and were compelled to seek alternative solutions due to the lack of effective communication and project management. Overall, the company's shortcomings suggest potential clients should carefully consider their reliability and adherence to service agreements before engaging. - 1 review for hospitality & leisure industry - Less than $10,000 avg. project cost - Answering Services for Residential & Commercial Cleaning Firm (0.5/5, Apr 9, 2018): Specialty Answering Service was contracted to provide answering services for customers calling to schedule or reschedule appointments during a four-month engagement.   [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/66725) ##### Utilities Experience Specialty Answering Service has garnered positive feedback from clients in the Utilities industry, highlighting their expertise in providing after-hours customer service and emergency call handling. Clients commend the company's responsiveness, professionalism, and ability to adapt to specific needs, ensuring effective communication during critical times. The overall sentiment reflects confidence in their services, indicating they are a reliable partner for utilities seeking enhanced customer support solutions. - 2 reviews for utilities industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Answering Service Support for Municipal Water Utility (5.0/5, Oct 23, 2019): Specialty Answering Service provided call answering services for a municipal water utility so they could answer emergencies during off-hours.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/70698) - Customer Support for Utilities Company (5.0/5, Jul 2, 2019): Specialty Answering Service provides customer service associates and phone answering services. Working during the night and on holidays and weekends, their staff ensures 24/7 coverage. This review was updated by the client on July 23, 2019. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/126532) ##### Other Industry Experience Specialty Answering Service has demonstrated expertise in providing reliable after-hours answering services for companies in the Other Industry, such as exterior remodeling. Clients appreciate their timely response to calls and effective communication through modern tools like dashboards. Overall sentiment reflects satisfaction with their value for cost and project management, indicating that they are a strong fit for businesses seeking efficient customer support solutions. - 1 review for other industry industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Exterior Remodeling Company (5.0/5, Apr 28, 2023): Specialty Answering Service provides after-hours call center services for an exterior remodeling company. The team is responsible for answering phone calls during non-business hours. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/198122) #### Completed projects in 2 countries - Canada (1 projects) - United States (42 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) --- ### [Ver-A-Fast](https://clutch.co/profile/ver-fast) #### 5 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Mentor, OH #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 40% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Ver-A-Fast is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The reviews highlight their proficiency in handling customer interactions, with an 85% service level goal consistently met. Clients appreciate their low turnover and customizable programs, contributing to high satisfaction and successful project outcomes. [Visit Website](https://verafast.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Easy to work with Clients consistently highlight Ver-A-Fast's ease of collaboration and flexibility. One reviewer, the VP of compliance, noted their impressive efficiency and organized project management, stating, 'We’re impressed with the ease of doing business with Ver-A-Fast.' Similarly, the Vendor Lead from a retail company emphasized their satisfaction, describing the team as 'an absolute joy to work with' and praising their proactive engagement. Overall, the sentiment regarding Ver-A-Fast's approachability and responsiveness is overwhelmingly positive. - Call Center Services for Mattress Retailer (5.0/5, Jan 13, 2026): YES! This team was an absolute joy to work with over the years, and I never had to worry about anything. They constantly stayed on top of things and were the best partners to have. How customizable programs feel- you can be as involved or as not as you want to be in program training, quality checks, and just overall communication. [Read Full Review](https://clutch.co/go-to-review/ver-fast/429798) - Call Center & Outreach Services for Insurance Company (5.0/5, Jan 28, 2026): Ver-A-Fast's project management is efficient, organized, and flexible. They deliver on time. We’re impressed with the ease of doing business with Ver-A-Fast. [Read Full Review](https://clutch.co/go-to-review/ver-fast/432650) #### Reviewed 2 times in the past 6 months Recent reviews for Ver-A-Fast highlight their effective communication and project management. Clients commend their ability to handle high volumes of inquiries, resulting in quicker response times and reduced staff needs. For instance, a customer noted the successful management of their order line, with representatives demonstrating strong customer service skills. While minor errors occurred, they were addressed constructively. Overall, sentiment is positive, with clients appreciating the company's alignment with their values and the retention of knowledgeable staff. - 2 of 2 reviews are 5 stars - 1 new review for Customer Service Outsourcing services - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/ver-fast?sort_by=date_desc&verified=true#reviews) #### 2 reviews mention Customer Service Outsourcing Call Center Services for Mattress Retailer 5.0/5 — Ver-A-Fast supported a mattress retailer's CX team by handling customer contacts, including phone calls, post-purchase support, pre-purchase inquiries, and a sales program. - 2 of 2 Customer Service Outsourcing reviews are 5 stars - 2 new reviews for Customer Service Outsourcing in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/ver-fast/429798) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients. [Read All Reviews](https://clutch.co/profile/ver-fast?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [CCIG Group](https://clutch.co/profile/ccig-group) #### 4.9 out of 5 star rating (23 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wrocław, Poland #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 40% Customer Service Outsourcing #### Company description CCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction. [Visit Website](https://ccig-group.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### High-quality work Clients consistently commend CCIG Group for delivering high-quality work, noting their impressive customer satisfaction scores and commitment to service excellence. For instance, E.ON Polska highlighted a 95% quality rating and praised the team's engagement and teamwork, resulting in superior outcomes. Similarly, Orange Polska emphasized CCIG's consistent delivery of high-quality services over a decade, showcasing their adaptability and dedication. Overall, the sentiment reflects strong approval of CCIG's service quality and operational effectiveness. - Call Center Services for Telecommunications Company (5.0/5, Sep 9, 2025): The longevity of the cooperation and consistent delivery of high-quality services for over a decade. CCIG demonstrates great flexibility in adapting processes to evolving market needs, and the team’s commitment makes them a true partner in serving our customers. [Read Full Review](https://clutch.co/go-to-review/ccig-group/404387) - Back Office Outsourcing for Renewable Energy Company (5.0/5, Oct 29, 2025): What most positively sets the company apart is the high level of engagement demonstrated by the advisors, who take great responsibility for their work and genuinely care about customer satisfaction. The company also stands out for its atmosphere of teamwork and mutual support, which translates into better results and consistently high-quality service. [Read Full Review](https://clutch.co/go-to-review/ccig-group/416485) #### Reviewed 4 times in the past 6 months Recent reviews for CCIG Group reflect a strong overall sentiment, highlighting their exceptional flexibility and responsiveness. Clients commend their ability to meet specific objectives, such as improving customer service hotlines and managing complex communication needs. Notably, one client praised their 98% service level in call answer rates, while another emphasized the seamless collaboration and timely deliverables. Overall, CCIG Group is recognized for their professional culture and commitment to delivering high-quality service without notable areas for improvement. - 3 of 4 reviews are 5 stars - 2 new reviews for Customer Service Outsourcing services - $50,000 – $199,999 avg. project cost [Read 4 Recent Reviews](https://clutch.co/profile/ccig-group?sort_by=date_desc&verified=true#reviews) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships. [Read All Reviews](https://clutch.co/profile/ccig-group?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 4 countries - Czech Republic (1 projects) - France (1 projects) - Germany (3 projects) - Poland (14 projects) This provider is fluent in 25 languages: - Albanian - Azerbaijani - Bulgarian - Croatian - Czech - Danish - Dutch - English - Estonian - Finnish - French - German - Hungarian - Italian - Norwegian - Polish - Portuguese - Romanian - Russian - Slovakian - Slovenian - Spanish - Swedish - Turkish - Ukrainian [View Reviews](https://clutch.co/profile/ccig-group?verified=true#reviews) --- ### [ExpertCallers](https://clutch.co/profile/expertcallers) #### 4.8 out of 5 star rating (35 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 50% Call Center Services - 10% Customer Service Outsourcing - 5% Email Marketing - 5% Finance & Accounting Outsourcing (FAO) - 10% Business Consulting - 5% Market Research - 10% Sales Outsourcing #### Company description ExpertCallers is a customer service outsourcing company providing comprehensive call center solutions tailored to enhance client communication and lead management. Across reviews, 100% of clients highlighted their professionalism and efficiency, with nearly 80% commending their fast response times and proactive communication. Clients appreciate their adaptability, with some noting a 40% increase in business growth post-collaboration. [Visit Website](https://www.expertcallers.com/) #### Personable Clients consistently express a positive sentiment regarding the personable nature of ExpertCallers. Feedback highlights their cheerful and upbeat demeanor, with one client noting, 'They really care about their people and it shows.' The responsiveness and warmth of the team foster strong relationships, as evidenced by regular bi-weekly meetings and continuous communication via Slack. Overall, clients feel that ExpertCallers not only meets but exceeds expectations, contributing to a highly satisfactory partnership. - Customer Service Outsourcing for Software Company (5.0/5, Apr 3, 2026): They really care about their people and it shows. Everyone from ExpertCallers is cheerful, upbeat, and positive, on all levels. They guarantee that we will like who they hire for us. [Read Full Review](https://clutch.co/go-to-review/expertcallers/447672) #### 11 reviews mention Customer Service Outsourcing Customer Service Outsourcing for IT Company 5.0/5 — ExpertCallers provided customer service outsourcing services for an IT company. The team offered 24/7 support via email, chat, and phone, with an average response time of 5 minutes. - 8 of 11 Customer Service Outsourcing reviews are 5 stars - 11 new reviews for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/expertcallers/442406) #### Experience in 11 industries ExpertCallers has demonstrated strong expertise across several industries, particularly in Business Services, Construction, Contracting, and Automotive sectors. Clients noted significant improvements in lead generation, customer engagement, and operational efficiency. Feedback indicates a consistent professionalism and adaptability, with measurable outcomes including increased qualified leads and enhanced customer satisfaction across these industries. Overall sentiment is positive, particularly for businesses seeking to improve communication and customer service capabilities. [Read All Reviews](https://clutch.co/profile/expertcallers?verified=true#reviews) ##### Home Services Experience ExpertCallers has demonstrated exceptional expertise in the Home Services industry by significantly improving customer response times and reducing missed calls for GRS Contracting. Clients praise their professionalism, structured project management, and seamless integration with existing workflows, enhancing lead conversion and client satisfaction. Their ability to offer 24/7 support adds substantial value, making them a compelling choice for businesses seeking reliable customer service solutions. - 1 review for home services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Renovation & Contracting Company (4.5/5, Mar 26, 2026): ExpertCallers provided call center services for a renovation and contracting company. The team managed inbound calls, responded to inquiries, provided information, and assisted with booking coordination. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445795) ##### Electric Experience ExpertCallers has demonstrated strong expertise in lead generation within the Electric industry, yielding significant increases in qualified leads and scheduled appointments for clients. Their tailored approach to outreach effectively aligned with specific business goals, enhancing sales pipeline efficiency. Clients praised their excellent project management, communication, and responsiveness, reflecting a professional commitment to delivering impactful solutions. Overall, ExpertCallers is well-positioned to support businesses in the Electric sector seeking to enhance their sales opportunities. - 1 review for electric industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Trading Company (5.0/5, Mar 4, 2026): ExpertCallers provided sales outsourcing services for a trading company. They handled lead research, outbound calling, prospect qualification, appointment scheduling, and report generation. [Read Full Review](https://clutch.co/go-to-review/expertcallers/440320) ##### Financial services Experience ExpertCallers has demonstrated strong expertise in providing virtual assistant support specifically tailored for the Financial services industry. Clients appreciate their reliability, clear communication, and ability to streamline administrative tasks, which significantly enhances productivity. The positive feedback regarding their cultural fit and value for cost indicates they are well-suited for businesses seeking efficient operational solutions. Overall, ExpertCallers is a commendable choice for organizations looking to optimize their workflows in the Financial services sector. - 1 review for financial services industry - $200,000 – $999,999 avg. project cost - Virtual Assistant Services for Digital Business (4.0/5, Mar 14, 2026): ExpertCallers provided virtual assistant support to a digital business. The team handled data entry, email management, research tasks, and administrative support to streamline the client's daily workflow. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442826) ##### Non-profit Experience ExpertCallers demonstrates strong expertise in the Non-profit sector, as highlighted by their successful partnership with Pact For Peace. They effectively conducted outreach and data collection, providing valuable insights that enhanced community engagement strategies. Clients appreciate their efficient project management, timely delivery, and clear communication across diverse audiences. Overall, ExpertCallers is well-regarded for their cultural fit, cost-effectiveness, and ability to deliver impactful solutions tailored to the needs of Non-profits. - 1 review for non-profit industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Survey Research & Data Collection for Nonprofit Organization (5.0/5, Mar 14, 2026): ExpertCallers performed outreach and collected data for a nonprofit organization's community programs and awareness campaigns. The team conducted surveys, gathered feedback, and compiled reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442827) ##### Information technology Experience ExpertCallers demonstrates strong expertise in information technology, particularly in providing 24/7 support and process automation. Clients commend their collaborative approach, quick response times, and ability to deliver measurable outcomes, such as enhanced operational efficiency and customer support coverage. With a focus on cost-effectiveness and alignment with client goals, ExpertCallers positions itself as a valuable partner for organizations seeking sustainable growth and operational excellence in the IT sector. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for IT Company (5.0/5, Mar 12, 2026): ExpertCallers provided customer service outsourcing services for an IT company. The team offered 24/7 support via email, chat, and phone, with an average response time of 5 minutes. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442406) ##### Education Experience ExpertCallers has received positive feedback from clients in the Education sector, particularly in childcare management. Clients noted their professionalism, responsiveness, and ability to understand industry-specific requirements, resulting in improved communication and faster response times to parent inquiries. The company's strengths include effective call management and lead capture, leading to increased enrollment and client satisfaction. Overall, ExpertCallers demonstrates strong expertise in enhancing operational efficiency for educational institutions, making them a suitable partner for businesses in this industry. - 2 reviews for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Childcare Center (5.0/5, Mar 14, 2026): ExpertCallers provided call center services for a childcare center. The team handled inbound calls, responded to parent questions about enrollment and schedules, and captured leads from phone inquiries. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442823) - Call Center Services for Childcare Center (4.5/5, Mar 25, 2026): ExpertCallers provided call center services for a childcare center. The team managed inbound calls, responded to inquiries about enrollment and programs, scheduled visits, and maintained communication records. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445452) ##### Contracting Experience ExpertCallers has received positive feedback from clients in the Contracting industry, highlighting their expertise in customer communication and lead management. Clients reported significant increases in client conversions, rapid response times, and improved customer satisfaction. The company's professionalism, reliability, and ability to adapt to client needs were consistently praised, solidifying their impact on business growth. Overall, ExpertCallers is well-positioned to support contracting firms aiming to enhance their customer engagement and operational efficiency. - 4 reviews for contracting industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Sales Outsourcing for Construction Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center and sales outsourcing services for a construction company. The team researched clients and markets, made outbound calls, scheduled appointments, and delivered weekly reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438763) - Call Center Services for Construction & Landscaping Company (4.0/5, Apr 9, 2026): ExpertCallers provided call center services for a construction and landscaping company. The team managed inbound and outbound customer calls, scheduled appointments, and followed up with potential clients. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448858) - Call Center Services for Flooring Company (4.5/5, Apr 9, 2026): ExpertCallers provided call center services for a flooring company. The team handled inbound calls, scheduled appointments, qualified leads, performed outbound follow-ups, and resolved inquiries. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448862) - Customer Support Services for E-Commerce Company (4.5/5, Apr 10, 2026): ExpertCallers provided customer support services for an e-commerce company. The team handled customer service calls, supported order processing, resolved issues, and tracked customer interactions. [Read Full Review](https://clutch.co/go-to-review/expertcallers/449202) ##### Business services Experience ExpertCallers has received positive feedback from clients in the business services industry, noting their strong expertise in customer communication management. Clients highlighted significant improvements in lead conversion, customer response times, and overall engagement due to their organized project management and professionalism. Their ability to adapt to client needs and provide reliable support has made a considerable impact, contributing to increased operational efficiency and customer satisfaction. This makes ExpertCallers a solid choice for businesses seeking effective call center solutions. - 5 reviews for business services industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Tree Services Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center services for a tree services company. The team handled inbound and outbound calls, followed up with clients, scheduled appointments, and recorded interactions. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438772) - Call Center Services for Tree Care Company (4.5/5, Apr 7, 2026): ExpertCallers provided call center services for a tree care company. The team handled inbound customer support, outbound follow-ups, appointment scheduling, and lead qualification. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448252) - Back Office Outsourcing for Home Improvement Company (5.0/5, May 8, 2026): ExpertCallers provided call center services for a home improvement company. The team managed outbound calling campaigns, lead qualification, customer follow-ups, and appointment scheduling. [Read Full Review](https://clutch.co/go-to-review/expertcallers/455588) - Customer Service & Call Center Support for Renovation Co (5.0/5, May 12, 2026): ExpertCallers provided call center and customer service support to a construction and renovation company. The team handled customer calls, appointment scheduling, outbound follow-ups, and inquiry management. [Read Full Review](https://clutch.co/go-to-review/expertcallers/456351) - Call Center Services for Towing Company (5.0/5, May 13, 2026): ExpertCallers provided call center services for a towing company. The team managed the client's inbound customer support calls. [Read Full Review](https://clutch.co/go-to-review/expertcallers/456676) ##### Other industries Experience ExpertCallers has received positive feedback from clients across various industries, particularly in their expertise in customer service and support. Clients commend their seamless integration into existing teams and the comparable quality of service to in-house representatives. Their strong communication and project management skills ensure timely delivery and responsiveness to client needs. Overall, the sentiment is highly favorable, highlighting ExpertCallers' dedication, cultural fit, and ability to drive measurable success in the Other industries sector. - 4 reviews for other industries industry - 4 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Customer Service & Sales Outsourcing for Presentation Co (5.0/5, Mar 12, 2026): ExpertCallers provided e-commerce sales and support for a presentation design company. The team communicated with end customers through live chat and email, offering technical support and product guidance. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442398) - Sales Outsourcing for Mobile Software Solutions Co (5.0/5, Mar 24, 2026): ExpertCallers provided sales support to a mobile software solutions company. They helped the client engage enterprise buyers globally by setting meetings with leads via email and phone outreach. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444957) - Customer Service Outsourcing for Consulting Firm (5.0/5, Apr 2, 2026): ExpertCallers provided customer service outsourcing for a consulting firm. The team was responsible for attending on-site training and handling customer support during the client's out-of-office hours. [Read Full Review](https://clutch.co/go-to-review/expertcallers/447395) - Customer Service Outsourcing for Software Company (5.0/5, Apr 3, 2026): ExpertCallers provides ongoing customer support for a software company. The team has helped the client migrate to HubSpot Service Hub and uses Ring4 for providing call center support. [Read Full Review](https://clutch.co/go-to-review/expertcallers/447672) ##### Automotive Experience ExpertCallers has demonstrated significant expertise in the Automotive industry, particularly in customer communication and support. Clients have reported impressive results, including a 40% increase in bookings and improved lead conversion rates. Their team is recognized for professionalism, consistency, and effective communication, making them a valuable partner for automotive service providers seeking reliable support. Overall sentiment is highly positive, with clients appreciating their alignment with company values and their significant impact on customer engagement and satisfaction. - 4 reviews for automotive industry - $50,000 – $199,999 avg. project cost - Call Center Services for Auto Detailing Company (4.5/5, Mar 19, 2026): ExpertCallers provided call center services for an auto detailing company. The team handled inbound and outbound customer calls, managed appointments, responded to inquiries, and followed up with customers. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444058) - Call Center Services for Truck Repair Company (4.5/5, Mar 26, 2026): ExpertCallers provided call center services for a truck repair company. The team handled inbound customer calls, responded to service inquiries, captured job details, and coordinated with the client's team. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445802) - Call Center Services for Auto Detailing Company (4.5/5, Apr 8, 2026): ExpertCallers provided call center support for an auto detailing company. The team handled inbound customer calls, managed service inquiries, scheduled appointments, and followed up on leads. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448559) - Call Center Support for Construction & Renovation Company (4.5/5, Apr 8, 2026): ExpertCallers provided call center support for a construction and renovation company. The team handled inbound and outbound calls, set appointments, qualified leads, and followed up with potential customers. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448560) ##### Construction Experience ExpertCallers has garnered positive feedback from clients in the construction industry for their professionalism, effective lead generation, and excellent communication skills. Clients noted significant improvements in client engagement, conversion rates, and overall project management efficiency. The company’s structured approach, timely deliverables, and ability to represent clients positively during interactions are highlighted as key strengths, making them a reliable partner for businesses seeking to enhance their customer communication and project opportunities. - 4 reviews for construction industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing for Construction Company (5.0/5, Feb 24, 2026): ExpertCallers provided sales outsourcing services for a construction firm. The team managed outbound calling campaigns, lead qualification, and appointment scheduling. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438367) - Call Center Services for Home Renovation Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center services for a home renovation company. The team followed up with potential clients, nurtured leads, scheduled sales team appointments, and provided detailed reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438775) - Call Center Services for Construction Company (4.5/5, Mar 23, 2026): ExpertCallers provided call center services for a construction firm. The team handled inbound and outbound calls, responded to customer inquiries, scheduled site visits, and followed up with potential clients. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444681) - Outbound Calling for Construction Services (4.5/5, Apr 10, 2026): ExpertCallers provided outbound calling services for a construction company. The team reached out to prospects, set appointments, maintained a database of potential clients, and provided performance reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/449201) #### Completed projects in 5 countries - Canada (2 projects) - Poland (5 projects) - Türkiye (1 projects) - Tanzania (1 projects) - United States (13 projects) [View Reviews](https://clutch.co/profile/expertcallers?verified=true#reviews) --- ### [Afrishore BPO](https://clutch.co/profile/afrishore-bpo) #### 5 out of 5 star rating (3 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Johannesburg, South Africa #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 50% Call Center Services - 35% Customer Service Outsourcing - 5% Marketing Strategy #### Company description Afrishore BPO is a Customer Service BPO that excels in outsourced customer support, demonstrating exceptional client retention and satisfaction. The company is praised for its warm, friendly staff and alignment with client values, achieving 100% client retention and receiving positive client feedback. Their responsiveness and adaptability to project needs are noteworthy. [Visit Website](https://afrishorebpo.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Communicative Clients have consistently praised Afrishore BPO for their excellent communication and flexibility. One CEO noted that the team delivers on time and maintains great communication, primarily through virtual meetings. The emphasis on communicative engagement is highlighted as a key strength, with no identified areas for improvement in this regard. Overall, the sentiment surrounding their communication skills is highly positive, reinforcing their reliability as a partner. #### Reviewed 3 times in the past 6 months In the last six months, Afrishore BPO has received positive feedback for their professionalism, effective communication, and results-oriented approach. Clients noted significant improvements in lead contact rates and customer retention, with one reviewer highlighting a 100% client retention rate. The team's flexibility and alignment with client values were frequently mentioned, with no significant areas for improvement identified. Overall, the sentiment reflects high satisfaction and a strong fit for various business needs. - 3 of 3 reviews are 5 stars - 1 new review for Customer Service Outsourcing services - Unknown avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/afrishore-bpo?sort_by=date_desc&verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality. [Read All Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews) #### Completed projects in 3 countries - South Africa (1 projects) - United States (1 projects) - England (1 projects) This provider is fluent in 6 languages: - English - French - Portuguese - German - Italian - Dutch [View Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews) --- ### [The Hour - Back Office and Virtual Assistant Services](https://clutch.co/profile/hour-back-office-virtual-assistant-services) #### 5 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Great Neck Plaza, NY #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 5% Document Digitization & Management - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting #### Company description The Hour - Back Office and Virtual Assistant Services is a customer service BPO specializing in outsourced back-office and virtual assistant services, including data management, customer support, and administrative tasks. Reviews indicate a 100% satisfaction rate, with clients praising responsiveness, cost-effectiveness, and seamless integration with existing workflows. Notably, 80% of reviewers highlight their efficiency in communication and task execution. [Visit Website](https://thehour.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Easy to work with The Hour - Back Office and Virtual Assistant Services is consistently praised for being easy to work with. Clients highlight the team's responsibility, quick problem-solving, and effective communication. One client noted their responsiveness and consistency, stating that the team was 'really quick in addressing any questions and queries.' Another client emphasized the enjoyable collaboration, describing them as 'easy and fun to work with.' Overall, the sentiment reflects a strong appreciation for their collaborative approach. - BPO Services for AI -Sourcing Automation Platform (5.0/5, Aug 26, 2022): They are professional, flexible, and very easy to work with. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/155699) - Back-Office Support for Insurance & Employee Benefits Firm (5.0/5, Mar 23, 2026): They deliver everything on time and are easy and fun to work with. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444890) #### 6 reviews mention Customer Service Outsourcing App Management & Support for HR Solutions Firm 5.0/5 — The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach strategies. - 6 of 6 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387735) #### Experience in 10 industries The Hour - Back Office and Virtual Assistant Services has demonstrated strong expertise across several industries, including Insurance, Financial Services, eCommerce, Information Technology, and Medical sectors. Clients appreciate their organizational skills, timely delivery, and accuracy, leading to improved operational efficiency and reduced workloads. Overall sentiment is highly positive, particularly in Insurance and Financial Services, where their support enhances team productivity and client satisfaction. Their adaptable and professional approach makes them a suitable partner for businesses seeking back-office and administrative assistance. [Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) ##### Advertising & marketing Experience The Hour - Back Office and Virtual Assistant Services demonstrates notable expertise in the Advertising & Marketing sector, particularly in influencer marketing and data-driven strategies. Clients commend their accountability, efficiency, and responsiveness, which significantly enhance workflow optimization and CRM management. Positive feedback highlights measurable improvements in operational smoothness and timely project delivery, making them a strong candidate for businesses seeking reliable support in their marketing initiatives. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - CRM Mgmt & Workflow Optimization for Digital Mktg Agency (5.0/5, Apr 20, 2026): The Hour - Back Office and Virtual Assistant Services provides CRM management and workflow optimization support for a digital marketing firm. They handle backend operations and data management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451502) ##### eCommerce Experience The Hour - Back Office and Virtual Assistant Services receives positive feedback from eCommerce clients, highlighting their expertise in inventory management, order tracking, and operations support. Clients report improved financial accuracy, streamlined operations, and timely task delivery. Their proactive communication and adaptability are commended, making them a reliable partner for eCommerce businesses seeking to enhance backend operations. Overall, their strengths in efficiency and accountability position them as a valuable asset for companies in the eCommerce industry. - 2 reviews for ecommerce industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Operational Support for E-Commerce Company (5.0/5, Apr 3, 2026): The Hour - Back Office and Virtual Assistant Services provides operational support for an e-commerce company. Their work includes inventory management, order tracking, and order fulfillment. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/447621) - Back-Office Outsourcing & Accounting for Supermarket Chain (5.0/5, Jun 30, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office outsouring and accounting for a supermarket chain. The team handles invoice entry, accounting, and financial record maintenance. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/468827) ##### Pharmaceuticals Experience The Hour - Back Office and Virtual Assistant Services is highly regarded in the Pharmaceuticals industry, particularly for its expertise in life science recruitment. Clients appreciate their proactive approach, effective communication, and alignment with company values. The team's ability to deliver on time and within budget has been noted as a significant strength. Overall, the positive sentiment reflects their capacity to enhance operational efficiency and support the growth of businesses within the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Support for Life Sciences Recruiting Co (5.0/5, Jul 7, 2025): The Hour - Back Office and Virtual Assistant Services provides back office support for a life sciences recruiting company. The team has built a database of candidates and clients and supports outreach tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388046) ##### Human Resources Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Human Resources sector, highlighting their expertise in recruitment and operational efficiency. Clients commend their responsiveness, project management skills, and ability to enhance candidate engagement through data-driven approaches. Their adaptability and strong communication foster a collaborative environment, making them a valuable partner for HR needs. Overall, potential clients in the HR industry can expect effective support tailored to their specific requirements. - 4 reviews for human resources industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Technical Recruitment Firm (5.0/5, Aug 8, 2022): The Hour was hired by a technical recruitment firm to source and recruit candidates to help them scale their end clients' teams.  They've helped build out and iterate on the client's recruitment processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/153150) - Operational & Customer Support for Human Resources Company (5.0/5, Apr 2, 2025): The Hour - Back Office and Virtual Assistant Services provides operational and end customer support for a human resources company. The team manages inquiries and assists with account setups and job postings. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/364451) - Staff Augmentation for Software Company (4.5/5, Jul 3, 2025): The Hour - Back Office and Virtual Assistant Services provides staff augmentation for an HCM software company. The team assists with project management, recruitment, administrative tasks, and reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387150) - App Management & Support for HR Solutions Firm (5.0/5, Jul 6, 2025): The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach strategies. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387735) ##### Real estate Experience The Hour - Back Office and Virtual Assistant Services has demonstrated expertise in the real estate sector through effective CRM management, graphic design, and project management. Clients praise their attention to detail, structured approach, and ability to enhance property visualization with high-quality floor plans and aerial maps. Overall, feedback reflects high satisfaction, with clients noting improved client follow-ups and engaging presentation materials. Their organized and responsive service model positions them as a reliable partner for real estate professionals seeking support. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Architectural Design & CRM Consulting for Real Estate Co (5.0/5, Feb 14, 2025): A real estate company has hired The Hour - Back Office and Virtual Assistant Services for CRM management and graphic and architectural design. The team has been responsible for designs like custom floor plans. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/352145) ##### Software Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Software industry, highlighting their flexibility, professionalism, and effective collaboration. Clients appreciate their strategic approach to recruitment, focusing on aptitude and attitude, which has resulted in successful expansion of Customer Success teams. Their responsiveness and integration with tools like Office 365 and Zendesk enhance operational efficiency. Overall, they are seen as a reliable partner for companies seeking to enhance engagement and support in the Software sector. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for AI -Sourcing Automation Platform (5.0/5, Aug 26, 2022): The Hour - Back Office and Virtual Assistant Services provides BPO services for an Ai-sourcing automation platform. They provide support to the client's customer success and platform engagement team. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/155699) ##### Business services Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in bookkeeping and financial management, consistently delivering accurate and timely services. Clients appreciate the organized approach to accounts payable/receivable and the dedicated team structure, which includes quality control measures at no additional cost. Overall feedback highlights their responsive project management and budget-friendly pricing, making them a valuable partner for businesses seeking efficient financial support in the Business services industry. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Accounting for Business Services Firm (5.0/5, Mar 20, 2026): The Hour - Back Office and Virtual Assistant Services provides accounting services to a business services firm, including bookkeeping using QuickBooks, credit card reconciliations, and audit report preparation. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444170) ##### Retail Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in streamlining retail operations, particularly for supermarket chains. Clients appreciate their rapid invoice processing, organized financial record management, and reliable reporting, which enhance operational efficiency. The team's responsive communication and proactive management ensure timely project delivery without disruption. Overall, positive sentiment highlights their excellent value for cost and commitment to client satisfaction, making them a fitting choice for businesses in the retail sector. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Supermarket Chain (5.0/5, Mar 18, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services to a supermarket chain. The team manages invoice processing and supports inventory accounting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/443768) ##### Financial services Experience Reviews from a financial services client highlight The Hour - Back Office and Virtual Assistant Services as a reliable partner for backend support and data management in the mortgage industry. Clients appreciate their adaptability to AI technology, timely project delivery, and responsiveness. Overall sentiment is positive, indicating that the company effectively enhances organizational processes and workflow efficiency, making them a suitable choice for businesses seeking support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Backend Support for Financial Services Company (5.0/5, Apr 17, 2026): The Hour - Back Office and Virtual Assistant Services provides backend support to a financial services company. The team manages data, handles documentation, and coordinates workflow for mortgage processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451009) ##### Information technology Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback in the IT industry, particularly for its affordability and dedication to client support. Clients appreciate their ability to assist with back-office tasks and customer service, highlighting their flexibility and willingness to learn new tools. Overall, the sentiment is favorable, suggesting that potential clients in the Information Technology sector can expect reliable assistance and a commitment to service excellence. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for IT Company (5.0/5, May 14, 2026): The Hour - Back Office and Virtual Assistant Services provided virtual assistant services for an IT company. The team helped with day-to-day tasks and backend work like security reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/457257) ##### Insurance Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from various insurance industry clients, emphasizing their expertise in policy administration, quoting, and operational support. Clients appreciate their efficiency, improved accuracy, and timely communication, which enhance workflow and allow internal teams to focus on core business activities. The overall sentiment highlights their adaptability, professionalism, and value for cost, making them a strong fit for companies seeking reliable back-office support in the insurance sector. - 14 reviews for insurance industry - 14 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Jan 22, 2025): The Hour - Back Office and Virtual Assistant Services provides backend support for an insurance agency. The team quotes insurance, resolves account issues, and proactively reaches out to customers via email. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/345228) - Back Office & Customer Service Outsourcing for Insurance Co (5.0/5, Feb 11, 2025): The Hour - Back Office and Virtual Assistant Services has provided back-office support for an insurance company. The team has handled scheduling, data management, independent agent coordination, and data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/351045) - Insurance Services & Brokers for Insurance Co (5.0/5, Feb 20, 2025): The Hour - Back Office and Virtual Assistant Services provides quoting assistance for an insurance company. The team handles data entry, quote comparisons, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/353802) - Virtual Assistant Services for Insurance Company (5.0/5, Jul 1, 2025): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance company. The team handles payroll deductions, open enrollment, census uploading, and CRM data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386606) - Back-Office Outsourcing for Insurance Company (5.0/5, Jul 2, 2025): The Hour provides three virtual assistants for an insurance company. The team helps the client with daily back-office tasks, including quoting, issuing insurance certificates, and policy servicing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386971) - Insurance Services & Brokers for Insurance Company (5.0/5, Jul 8, 2025): The Hour - Back Office and Virtual Assistant Services provides ongoing staff augmentation services for an insurance company. The team works on various background administration projects. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388476) - Back-Office Support for Insurance & Employee Benefits Firm (5.0/5, Mar 23, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance and employee benefits firm. They manage the client's data, handle workflows, and offer operational support. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444890) - Virtual Assistant Services for Insurance Agency (5.0/5, Mar 31, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance agency. The team handles insurance renewal processes and commercial and personal lines quoting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/446972) - Back-Office Outsourcing for Insurance Company (5.0/5, May 13, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office services for an insurance agency. The team handles backend support, policy administration, quoting, and customer success management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/456889) - Back-Office Outsourcing for Insurance Brokerage (5.0/5, May 21, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance brokerage. The team handles re-rating clients, calling carriers, uploading information, and other tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/458978) - Virtual Assistant Services for Insurance Company (5.0/5, May 29, 2026): The Hour - Back Office and Virtual Assistant Services provides a virtual assistant to an insurance company. The team manages administrative tasks, supports daily operations, and assists with LinkedIn marketing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/460818) - Policy Admin, Data Entry & Support for Insurance Agency (5.0/5, Jul 9, 2026): The Hour - Back Office and Virtual Assistant Services handles policy administration, data entry, document management, carrier coordination and renewal support for an insurance agency. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/471077) - Insurance Services & Brokers for Insurance Company (5.0/5, Jul 21, 2026): The Hour - Back Office and Virtual Assistant Services provides insurance services for an insurance company. The team prepares commercial and personal quotes and reviews policy information. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/474000) - Insurance Services & Brokers for Insurance (5.0/5, Jul 27, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance firm. The team manages policy administration tasks, data entry, document processing, and CRM updates. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/475623) #### Completed projects in 2 countries - Canada (7 projects) - United States (25 projects) This provider is fluent in 5 languages: - English - Spanish - Dutch - French - Hindi [View Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) --- ### [Mind Group](https://clutch.co/profile/mind-group) #### 5 out of 5 star rating (10 reviews) - $10,000+ minimum project size - $50 - $99 average hourly rate - 50 - 249 employees - Parque Campolim, Brazil #### Services Provided - Allocation of Expertise by Percentage - 25% Custom Software Development - 25% Customer Service Outsourcing - 25% Mobile App Development - 25% Web Development #### Company description Mind Group is a versatile software development company specializing in creating comprehensive digital platforms tailored to diverse industries, including e-commerce, legal tech, and marketplaces. Feedback from clients highlights their exceptional project management, agile methodologies, and adeptness in integrating complex technical solutions. With approximately 95% positive reviews, clients frequently commend Mind Group's commitment to delivering innovative, user-centric solutions that drive business growth and efficiency, with 80% emphasizing their robust technical expertise and alignment with client values. [Visit Website](https://mindconsulting.com.br/?utm_source=clutch.co&utm_medium=referral) #### Professional The feedback regarding Mind Consulting's professionalism is overwhelmingly positive. Clients commend their proactive project management, including the creation of a regulatory risk document and adherence to compliance standards. One client highlighted the seamless communication and on-time deliveries throughout the project. Additionally, the meticulous attention to detail in the platform's development fostered community trust, with notable mentions of zero transport incidents and high user satisfaction scores (NPS: 76 for buyers, 81 for sellers). - Digital Platform Development for Exotic Animal Marketplace (5.0/5, Mar 20, 2026): The exotic animal community recognized the platform as the most secure and professional environment ever created for the segment in Brazil, with organic coverage from specialized YouTube channels and Reddit communities. Moreover, Mind Consulting combined technical competence with sensitivity to the regulatory and cultural ecosystem of the exotic animal market. They understood that in this segment, trust is built through details: the “verified breeder” badge visible on the listing, the technical sheet with species-specific fields by taxonomic group, the automatically generated transport documentation. Each of these elements communicates professionalism to a highly critical audience that has repeatedly been burned by fraudulent sales in informal groups. [Read Full Review](https://clutch.co/go-to-review/mind-group/444299) #### Reviewed 9 times in the past 6 months Recent reviews for Mind Group highlight their exceptional project management and technical expertise, with clients appreciating their tailored solutions. A product manager at Regallo Eventos noted the impressive SEO strategy that led to over 1,240 registered suppliers within 90 days. Another client from Mundo Parcelado praised the efficient real-time booking system that significantly reduced no-show rates. Overall sentiment reflects high satisfaction with Mind Group's ability to understand client needs and deliver high-quality, effective platforms. - 9 of 9 reviews are 5 stars - Unknown avg. project cost [Read 9 Recent Reviews](https://clutch.co/profile/mind-group?sort_by=date_desc&verified=true#reviews) #### Experience in 6 industries Mind Group has demonstrated expertise across several industries, notably in Consumer Products & Services, Recreation, eCommerce, Home Services, Information Technology, and Financial Services. Clients have praised their ability to create tailored digital solutions that significantly improve user experience and operational efficiency. Overall sentiment is highly positive, highlighting their strengths in project management, technical proficiency, and understanding of niche market needs. Potential clients in fragmented markets seeking to enhance digital presence, user engagement, and operational reliability would find Mind Group a strong fit. [Read All Reviews](https://clutch.co/profile/mind-group?verified=true#reviews) ##### Financial services Experience Mind Consulting demonstrates significant expertise in the Financial services industry, as evidenced by their successful development of a custom platform for real-time market data processing. Clients have praised their technical quality and business acumen, noting impressive results such as a 280ms alert latency and a 71% retention rate. Their agile project management and proactive communication have also been highlighted as strengths. Overall, they are well-positioned to meet the unique needs of clients in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Custom Platform Dev for Financial Services Company (5.0/5, Mar 17, 2026): Mind Consulting developed a custom platform for a financial services company, including a Node.js backend with microservices architecture, a rule engine, an analytical dashboard, and a backtesting module. [Read Full Review](https://clutch.co/go-to-review/mind-group/443522) ##### Home Services Experience Mind Group has demonstrated significant expertise in the Home Services industry by successfully developing a comprehensive digital platform for a home services marketplace. Clients have praised their commitment to user experience, resulting in high trust levels, with 84% citing verified reviews as a key factor. Their strengths include effective project management, a solid technical foundation, and a deep understanding of marketplace dynamics, leading to impressive user acquisition and engagement metrics. Overall sentiment is highly positive, indicating that Mind Group is a strong fit for businesses in the Home Services sector. - 1 review for home services industry - 1 review is 5 stars - Unknown avg. project cost - Web, Mobile App Dev/Design for Home Services Marketplace Co (5.0/5, Mar 17, 2026): Mind Consulting developed and designed a digital platform for a home services marketplace company. The team built a web portal using Next.js, an iOS and Android app, and a PostgreSQL database. [Read Full Review](https://clutch.co/go-to-review/mind-group/443604) ##### eCommerce Experience Mind Consulting has received positive feedback in the eCommerce industry for their ability to deliver customized solutions tailored to specific markets. Clients praised their expertise in building robust platforms from scratch, integrating essential features like advanced filtering, personalized user experiences, and efficient payment systems. Overall sentiment highlights their strong project management, attention to detail, and understanding of niche markets, contributing to significant improvements in conversion rates, customer engagement, and overall business performance for their clients. - 4 reviews for ecommerce industry - 4 reviews are 5 stars - Unknown avg. project cost - Web Dev for EdTech Company (5.0/5, Mar 18, 2026): Mind Consulting developed a Next.js digital store from scratch for an edtech company. The team created an automated purchase and delivery flow, a member area, a content creator dashboard, and more. [Read Full Review](https://clutch.co/go-to-review/mind-group/443862) - E-Commerce Web Development & Design for Pet Products Company (5.0/5, Mar 19, 2026): Mind Consulting developed and designed a custom e-commerce platform for a pet products company. The team built a mobile-first frontend, created a product catalog with filters, and integrated payment methods. [Read Full Review](https://clutch.co/go-to-review/mind-group/444027) - Web Marketplace Dev for Sports & Fitness Company (5.0/5, Mar 19, 2026): Mind Consulting developed a web marketplace for a sports and fitness company. The team built an advanced search and filtering system, a listing comparison tool, and a subscription-based monetization system. [Read Full Review](https://clutch.co/go-to-review/mind-group/444139) - Digital Platform Development for Exotic Animal Marketplace (5.0/5, Mar 20, 2026): Mind Consulting developed a digital platform for a marketplace in the exotic animal industry. They built a responsive web portal, an iOS and Android mobile app, a provider web dashboard, and an admin dashboard. [Read Full Review](https://clutch.co/go-to-review/mind-group/444299) ##### Recreation Experience Mind Consulting demonstrates strong expertise in the Recreation industry by creating a comprehensive travel marketplace that effectively addresses market fragmentation. Clients praised their robust project management, innovative solutions such as real-time overbooking prevention, and a user-friendly mobile experience. The platform significantly reduced no-show rates and exceeded growth targets, indicating positive impact and value. Overall, their proactive engagement and alignment with client needs make them a suitable partner for businesses seeking digital solutions in the Recreation sector. - 1 review for recreation industry - 1 review is 5 stars - Unknown avg. project cost - Web Dev for Travel Tech Company (5.0/5, Apr 23, 2026): Mind Consulting developed a marketplace platform for a travel tech company. They conducted UX research, designed UI/UX, developed a full stack web platform, and built a mobile app for iOS and Android. [Read Full Review](https://clutch.co/go-to-review/mind-group/452262) ##### Consumer products & services Experience Mind Group has demonstrated strong expertise in the Consumer Products & Services industry, particularly in developing a supplier marketplace for events. Clients appreciate their end-to-end project management, including UX design, full-stack development, and strategic SEO implementation, which has led to significant organic growth and user engagement. The team's ability to integrate solutions and maintain effective communication has been highlighted as a strength. Overall, the positive feedback suggests that Mind Group is well-suited for businesses seeking to enhance their marketplace presence. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Web Dev for Event Tech Company (5.0/5, Apr 23, 2026): Mind Consulting built a marketplace from scratch for an event tech company. The team handled the project end-to-end, including UX research, UI design, full stack development, technical SEO architecture, and QA. [Read Full Review](https://clutch.co/go-to-review/mind-group/452296) ##### Information technology Experience Mind Group is highly regarded for its expertise in developing advanced NLP solutions tailored to the legal technology sector. Clients report significant improvements in contract analysis efficiency and user retention rates, with one project achieving a processing time reduction from 4 hours to 7 minutes. Their commitment to precision, rigorous development practices, and user-friendly designs have consistently garnered positive feedback, making them a strong candidate for businesses seeking reliable IT partnerships in the legal technology domain. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - AI Engine Development for Legal Tech Company (5.0/5, Mar 17, 2026): Mind Consulting developed an AI engine with fine-tuning of GPT-4 and Claude 3 on a legal dataset of 50,000 annotated clauses for a legal tech company. They built an intelligent contract comparison tool.  [Read Full Review](https://clutch.co/go-to-review/mind-group/443579) #### 5.0 out of 5.0 rating for cost What Clients Have Said Mind Consulting has received positive feedback regarding their cost-effectiveness and value for money across various client projects. Clients have consistently noted that their pricing fits within budget while delivering high-quality solutions. For instance, one client highlighted that Mind Consulting offered 'good value for the cost,' while another stated they exceeded expectations without charging extra for necessary adjustments. Overall, the sentiment reflects strong satisfaction with the balance of cost and delivered value. [Read All Reviews](https://clutch.co/profile/mind-group?verified=true#reviews) --- ### [Solutions](https://clutch.co/profile/solutions-4-4) #### 5 out of 5 star rating (60 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Tel Aviv-Yafo, Israel #### Services Provided - Allocation of Expertise by Percentage - 30% Custom Software Development - 10% AI Development - 10% Customer Service Outsourcing - 10% Cybersecurity - 10% Pay Per Click - 30% Web Development #### Company description LEVIEV'S is a Customer Service BPO specializing in comprehensive customer support services, including technical assistance and customer relationship management. Reviews highlight a significant 10% increase in customer satisfaction and over a 50% reduction in response times. Clients commend their proactive problem-solving, adaptability, and timely project execution, with no negative feedback reported. [Visit Website](https://example-space.com/) #### Flexible The feedback regarding Leviev's flexibility is overwhelmingly positive. Clients noted their ability to adapt to changes and new requirements swiftly, with one client stating they often addressed needs within hours. Their proactive problem-solving and commitment to client objectives were highlighted as key strengths. Overall, clients appreciated Leviev's responsiveness and flexibility, which contributed significantly to the project's success and timely delivery. - Customer Service Outsourcing for HVAC Solutions Company (5.0/5, Nov 3, 2024): Levievs did a great job with project management. They always finished tasks on time and kept us updated regularly with progress reports. Their team was very quick to respond, often addressing our needs within just a few hours. They were also flexible and could easily adapt to any changes or new requirements. Their proactive problem-solving and commitment to improving continuously made sure the project stayed on course and met all our goals. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/328031) - Custom Software Development for Heathcare Tech Firm (5.0/5, Jul 10, 2025): LEVIEV'S demonstrated strong project management by consistently delivering milestones on time, maintaining clear communication throughout, and responding promptly to feedback or changes with flexibility and professionalism. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/388896) #### 1 review mentions Customer Service Outsourcing Customer Service Outsourcing for HVAC Solutions Company 5.0/5 — LEVIEV'S provides customer support services for an HVAC solutions company. The team provides technical support, helps customers get started, manages customer relations, and gathers customer feedback. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/328031) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight LEVIEV'S as providing excellent value for money, with many noting that their pricing aligns well with project budgets. For instance, the President of Harry Rosen emphasized the 'great culture fit' and 'good value for cost' as key reasons for their selection. Similarly, the Chief HR Officer at Airswift noted 'good value for cost' as a decisive factor. Overall, sentiment reflects satisfaction with the balance of cost and quality delivered by LEVIEV'S. [Read All Reviews](https://clutch.co/profile/solutions-4-4?verified=true#reviews) - $10,000 to $49,000 (14 reviews) - Less than $10,000 (11 reviews) - $50,000 to $199,999 (6 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 5 countries - Australia (1 projects) - Canada (6 projects) - United States (17 projects) - Wales (1 projects) - England (7 projects) This provider is fluent in 2 languages: - English - Russian [View Reviews](https://clutch.co/profile/solutions-4-4?verified=true#reviews) --- ### [Strong Vision Data Processing](https://clutch.co/profile/strong-vision-data-processing) #### 5 out of 5 star rating (7 reviews) - < $25 average hourly rate - 10 - 49 employees - Pune, India #### Services Provided - Allocation of Expertise by Percentage - 10% AI Development - 40% Back Office Outsourcing - 10% Customer Service Outsourcing - 20% Document Digitization & Management - 10% Sales Outsourcing - 5% Translation - 5% Transcription #### Company description Strong Vision Data Processing is a data management company that specializes in data entry, PDF redaction, and data conversion services. Their clients consistently praise their timeliness, accuracy, and cost-effectiveness, with 100% of reviewers highlighting impressive project management and communication skills. The company is commended for delivering high-quality work that meets specific client needs efficiently. [Visit Website](http://www.strongvisiondatapro.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Well-organized projects Clients have expressed a strong sentiment regarding the well-organized nature of projects managed by Strong Vision Data Processing. One client highlighted their ability to stay on track and deliver projects on time, even under urgent conditions. The consistent communication and timely delivery further underscore their effective project management. Overall, the feedback reflects a high level of satisfaction with the company's organizational skills and project execution. - Data Entry Services for Economic Consulting Company (5.0/5, Dec 3, 2025): Strong Vision Data Processing is very well organized and does a great job staying on track with the projects. They always deliver on time, even with urgent requests. We communicate via email. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/423401) #### Experience in 5 industries Strong Vision Data Processing has demonstrated expertise across various industries, including Financial Services, Education, Media, Legal, and Other Industries. Clients commend their quick turnaround, accuracy, and attention to detail, often exceeding expectations in project delivery. In Financial Services, they ensure zero errors in monthly statements; in Education, their data digitization services have proven highly accurate. The overall sentiment is overwhelmingly positive, marking them as a strong fit for clients in need of efficient data processing and management solutions. [Read All Reviews](https://clutch.co/profile/strong-vision-data-processing?verified=true#reviews) ##### Media Experience Strong Vision Data Processing is highly regarded in the media industry for their efficient and accurate data processing capabilities. Clients commend their punctuality and ability to handle diverse data formats, leading to improved internal workflows. The team's expertise, particularly that of co-founder Swapnil, in quickly learning and executing new tasks further underscores their strengths. Overall, the sentiment is overwhelmingly positive, indicating they could be a strong fit for media-related projects requiring meticulous data handling. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry for Communications Company (5.0/5, Sep 5, 2018): Strong Vision Data Processing provides ongoing data entry services, converting the needed data into readable excel files with a quick turnaround time. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/118423) ##### Legal Experience Strong Vision Data Processing has proven to be a valuable partner for clients in the Legal industry, particularly in handling data entry and redaction tasks. Their expertise in managing sensitive information efficiently has garnered praise for accuracy and timely delivery, essential for legal projects. The provider's responsiveness, organizational skills, and cost-effectiveness make them a strong fit for legal professionals seeking reliable data processing solutions. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry Services for Economic Consulting Company (5.0/5, Dec 3, 2025): Strong Vision Data Processing has provided data entry services for an economic consulting company. The team has manually entered data from PDF records into Excel templates and redacted sensitive information. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/423401) ##### Other industries Experience Strong Vision Data Processing has demonstrated exceptional expertise in the Other industries sector, particularly in data conversion for a metal service center. Clients appreciate their timely deliverables and proactive communication, often exceeding expectations without the need for progress updates. The company’s ability to quickly grasp project requirements and deliver results ahead of schedule highlights their strengths, making them a valuable partner for businesses seeking reliable data processing solutions. - 1 review for other industries industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Accounting for Metal Service Center (5.0/5, Aug 21, 2024): Strong Vision Data Processing converted data from PDF time cards into soft copy versions in Excel for a metal service center. The team also summarized each employee's hours worked. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/308874) ##### Design Experience Strong Vision Data Processing demonstrates significant expertise in data processing, particularly for the Design industry, as evidenced by their ability to handle complex vendor data sets efficiently. Client feedback highlights their strengths in timely delivery, budget management, and maintaining high data quality. The positive sentiment surrounding their project management and communication reinforces their suitability for businesses seeking reliable design data solutions. - 1 review for design industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Processing for Safety Equipment Retailer (5.0/5, Dec 20, 2022): An online safety equipment retailer hired Strong Vision Data Processing to translate various incoming product data sets into their own internal data set according to specific SOPs. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/172795) ##### Financial services Experience Strong Vision Data Processing has received positive feedback from clients in the Financial services industry, particularly for their expertise in handling monthly statements with zero errors and timely deliveries. Clients appreciate their effective communication and flexible billing structures, allowing for tailored solutions. The consistent positive outcomes reflect the company's thorough approach and adaptability, making them a suitable partner for businesses seeking reliable data processing services. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Monthly Accounting Services for Financial Services Company (5.0/5, Mar 23, 2021): Strong Vision Data Processing was tasked with monthly statement reporting and providing accounting services to a financial services company. The client needed a quick turnaround for statements with no errors. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/104953) ##### Education Experience Strong Vision Data Processing has demonstrated exceptional expertise in the Education sector by successfully digitizing extensive datasets for a research team. Clients commend their accuracy, responsiveness, and cost-effectiveness, highlighting their ability to deliver high-quality results. The company effectively manages communication and project logistics, ensuring a seamless workflow. Overall, their strengths in data processing make them a valuable partner for educational institutions seeking reliable and efficient data solutions. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Digitalization for University Research Team (5.0/5, Aug 19, 2020): Strong Vision Data Processing digitized the data contained in old books and records possessed by a University of Chicago research team, inputting numbers into excel and returning them to the client. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/43812) ##### IT Services Experience Strong Vision Data Processing receives consistently positive feedback within the IT Services industry, highlighted by their expertise in data migration and content management. Clients commend their responsiveness, attention to detail, and ability to deliver high-quality results ahead of deadlines. The long-standing partnership with clients, along with the trust established over years, underscores their reliability. However, there is a suggestion for enhanced marketing to reach a broader audience, which reflects their potential for growth in the industry. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Web Content Transfers for Production Company (5.0/5, Oct 11, 2018): Strong Vision Data Processing aggregates content on existing websites and migrates it to new platforms. They move pages and individual posts that include copywriting and visual media. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/132425) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients frequently commend Strong Vision Data Processing for their exceptional value and cost-effectiveness. For instance, one client noted they were 'significantly cheaper than the other providers' while maintaining high-quality work. Another mentioned their 'very flexible billing' and willingness to adjust pricing based on project needs. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the balance of cost and quality, often highlighting timely delivery and minimal errors. [Read All Reviews](https://clutch.co/profile/strong-vision-data-processing?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 6 cities - Washington, District of Columbia (1 projects) - Dallas, Texas (1 projects) - San Antonio, Texas (1 projects) - Chicago, Illinois (2 projects) - Los Angeles, California (1 projects) - Tempe, Arizona (1 projects) [View Reviews](https://clutch.co/profile/strong-vision-data-processing?verified=true#reviews) --- ### [Remote Raven](https://clutch.co/profile/remote-raven) #### 5 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Scottsdale, AZ #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% Litigation Support Services - 15% Recruitment Process Outsourcing - 10% Sales Outsourcing - 15% Staffing #### Company description Remote Raven is a Customer Service BPO specializing in Customer Support Services and Call Center Solutions. They receive overwhelmingly positive feedback, with 100% of reviews highlighting their seamless process and highly qualified staff. Clients commend their integrity, proactive management, and community-building efforts, which foster motivated, loyal virtual assistants who enhance operational efficiency. [Visit Website](https://hireremoteraven.com/?utm_source=clutch.co&utm_medium=referral) #### Great team Clients consistently commend Remote Raven for their exceptional team quality and effective communication. One client highlighted the impressive prequalification process that simplifies candidate selection, stating, "What separates Remote Raven from the others is the quality of staff they employ." Additionally, the team’s timely delivery of financial statements and adherence to deadlines have been noted as significant improvements, reinforcing the overall sentiment of satisfaction and confidence in their capabilities. - Accounting Services for Private Equity Real Estate Firm (5.0/5, Jul 13, 2026): Remote Raven is clear about the project timeline and manages my expectations well. The team is also clear about the hiring process and timeframe, and I’m pleased with the outcome. We communicate via virtual meetings, emails, and messaging apps. [Read Full Review](https://clutch.co/go-to-review/remote-raven/471797) #### Reviewed 6 times in the past 6 months Recent reviews of Remote Raven highlight their exceptional staffing services, with clients praising their timely delivery and the quality of candidates. A CEO noted improvements in operational efficiency and cost savings, while another client emphasized the impressive vetting process and ongoing support. Overall sentiment is overwhelmingly positive, with multiple clients expressing satisfaction and willingness to recommend Remote Raven for their reliable staffing solutions. - 6 of 6 reviews are 5 stars - 1 new review for Customer Service Outsourcing services - $10,000 – $49,000 avg. project cost [Read 6 Recent Reviews](https://clutch.co/profile/remote-raven?sort_by=date_desc&verified=true#reviews) #### Experience in 5 industries Remote Raven has garnered positive feedback across multiple industries, including Financial Services, Home Services, Insurance, and Advertising & Marketing. Clients commend their exceptional recruitment processes, timely project management, and high-quality talent. In Financial Services, they improved operational efficiency and maintained accurate financial records. In Home Services, they provided substantial cost savings and reliable staffing. Overall sentiment is highly favorable, indicating Remote Raven's expertise and effectiveness make them a strong partner for businesses seeking staffing solutions in these sectors. [Read All Reviews](https://clutch.co/profile/remote-raven?verified=true#reviews) ##### Insurance Experience Remote Raven has demonstrated strong expertise in the insurance sector, particularly through their effective back-office support for Infinity Insurance Partners. The company excels in sourcing and onboarding qualified personnel, leading to improved operational efficiency and cost-effectiveness. Clients appreciate their tailored approach and alignment with business values, resulting in quicker response times and enhanced service delivery. Overall, Remote Raven is well-suited for insurance businesses seeking reliable support and workforce management. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Outsourcing for Insurance Brokerage (5.0/5, Jul 9, 2026): Remote Raven has provided back-office outsourcing for an insurance brokerage. They've interviewed candidates, found applicants for open roles, and assisted with onboarding for the client. [Read Full Review](https://clutch.co/go-to-review/remote-raven/471074) ##### Advertising & marketing Experience Remote Raven has received positive feedback in the Advertising & Marketing industry for their exceptional recruitment and onboarding services. Clients commend their expertise in sourcing qualified candidates and facilitating innovative tech implementations that enhance productivity. The team's communicative approach and timely delivery further bolster their reputation, making them a strong partner for businesses seeking effective staffing solutions in marketing. Overall sentiment indicates a high level of satisfaction, affirming Remote Raven's position as a top-tier choice for advertising and marketing firms. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Recruitment Services for Digital Agency (5.0/5, Jul 28, 2026): Remote Raven has sourced and placed three new hires for a digital agency. The team has also helped onboard them and get them set up with security measures. [Read Full Review](https://clutch.co/go-to-review/remote-raven/475881) #### Completed projects in 4 cities - Westbrook, Maine (1 projects) - West Jordan, Utah (1 projects) - Phoenix, Arizona (1 projects) - Scottsdale, Arizona (3 projects) This provider is available in 1 time zone: - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/remote-raven?verified=true#reviews) --- ### [Staybright Design Private Limited](https://clutch.co/profile/staybright-design-private) #### 5 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Kolkata, India #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 20% Customer Service Outsourcing - 15% Search Engine Optimization - 35% Web Development #### Company description Staybright Design Private Limited is a customer support outsourcing company specializing in comprehensive customer service BPO solutions. They have successfully reduced response times from 48 to 2 hours and increased customer satisfaction by 25%. Over 95% of reviews highlight their flexibility, proactiveness, and commitment to exceeding client expectations. [Visit Website](https://www.staybrightdesign.com?utm_source=clutch.co&utm_medium=referral) #### Great project management Staybright Design Private Limited has received consistently positive feedback regarding their project management capabilities. Clients highlighted their adherence to timelines, with one noting they 'delivered each phase of the project as promised.' Another client emphasized their 'exceptional project management' and responsiveness to needs, stating they 'consistently met agreed-upon deadlines.' Overall, the sentiment reflects a strong appreciation for their organized approach and ability to adapt to changing requirements. - Sales Outsourcing for Real Estate & Hospitality Company (5.0/5, Jan 11, 2025): Staybright Design showcased exceptional project management skills, delivering all items on or before schedule. They were highly responsive to our needs, regularly checking in to adapt their strategies based on our feedback. [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/342347) - Outsourced Customer Service for Beverage Manufacturing Co (5.0/5, Jan 12, 2025): Staybright Design Private Limited's project management was exceptional. They consistently delivered items on time and responded promptly to our needs. Their support team was available 24/7, ensuring that customer inquiries were addressed promptly and efficiently. [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/342527) - Sales Outsourcing for Commerce Media Network (5.0/5, Jan 27, 2025): Staybright Design Private Limited exhibited strong project management throughout our partnership. They adhered to timelines rigorously, delivering each phase of the project as promised. When we identified new needs or shifts in focus, they quickly pivoted and effectively accommodated our requests. [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/346818) #### Reviewed 1 time in the past 6 months Recent client feedback for Staybright Design Private Limited highlights their effective web design and SEO services, with one client noting a significant improvement in local search rankings. The team was praised for delivering quality work on time and providing excellent value for money. Overall sentiment is highly positive, with no identified areas for improvement, indicating strong client satisfaction. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/staybright-design-private?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Customer Service Outsourcing Outsourced Customer Service for Beverage Manufacturing Co 5.0/5 — Staybright Design Private Limited provided customer support services for a beverage manufacturing company. The team responded to customer inquiries and provided email and chat support scripts. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/342527) #### Completed projects in 4 countries - Australia (1 projects) - France (1 projects) - Switzerland (1 projects) - England (2 projects) This provider is available in 6 time zones: - Middle East Time (MET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Australia Central Time (ACT) - Mountain Standard Time (MST) - New Zealand Standard Time (NST) This provider is fluent in 4 languages: - English - Bengali - Hindi - Urdu [View Reviews](https://clutch.co/profile/staybright-design-private?verified=true#reviews) --- ### [EverHelp](https://clutch.co/profile/everhelp) #### 5 out of 5 star rating (48 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 65% Customer Service Outsourcing - 5% Sales Outsourcing #### Company description EverHelp is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. Their reviews highlight a consistent theme of high-quality service, with 100% of testimonials praising their structured project management and ability to improve response times significantly. Approximately 90% of reviewers commend EverHelp for their proactive problem-solving and clear communication. [Visit Website](https://www.ever-help.com/?utm_source=clutch&utm_medium=referral&utm_campaign=clutch_profile) #### Reliable Clients consistently describe EverHelp as a reliable partner, emphasizing their strong project management and timely deliverables. Feedback highlights instances where EverHelp quickly adapted to workflow changes and maintained clear communication, ensuring smooth collaboration. For example, one client noted that EverHelp's project management was 'well organized' and that they 'delivered items on time,' while another praised their 'flexibility and speed' in assembling a support team. Overall, the sentiment reflects a high level of trust in EverHelp's capabilities. - Customer Support & Sales Outreach for Food Delivery Co (5.0/5, May 14, 2025): EverHelp demonstrated an exemplary approach to project management: they always delivered on time and exceeded our expectations, which gave the whole team a peace of mind during our collaboration. All tasks were done on time with no delays. They onboarded their team quickly before our peak season and always met agreed timelines, even when priorities shifted. [Read Full Review](https://clutch.co/go-to-review/everhelp/374385) - Customer Support & Sales Outreach for Food Delivery Co (5.0/5, May 14, 2025): Their team felt like an extension of ours, always reliable and professional. Our overall experience with EverHelp has been excellent. They helped us solve real challenges, were easy to work with, and consistently delivered great results. [Read Full Review](https://clutch.co/go-to-review/everhelp/374385) - Customer Service Outsourcing for Affiliate Tracking Platform (5.0/5, Dec 15, 2025): EverHelp demonstrated strong project management throughout our collaboration. They quickly adapted to our workflows, communicated clearly, and followed agreed-upon processes. Deliverables were consistently completed on time, and any adjustments or requests from our side were handled promptly. Their responsiveness and structured approach made day-to-day collaboration smooth and reliable. [Read Full Review](https://clutch.co/go-to-review/everhelp/425677) - Customer Support Outsourcing for IT Company (5.0/5, Jun 3, 2026): Project management was reliable and well organized. Onboarding milestones, reporting, and process updates were delivered on schedule. During periods of increased demand, EverHelp adjusted coverage quickly and communicated operational changes clearly. [Read Full Review](https://clutch.co/go-to-review/everhelp/461650) - Live Chat Support for Tax Compliance Solutions Company (5.0/5, May 16, 2024): They have proved to be a reliable provider without any major issues, and their evident commitment to staff welfare is commendable. Furthermore, their COO Nataliia personally reached out for feedback post-onboarding, reflecting their customer-centric approach. [Read Full Review](https://clutch.co/go-to-review/everhelp/289087) #### Reviewed 3 times in the past 6 months In the last six months, EverHelp received positive feedback for their effective customer support services, significantly reducing ticket backlogs by over 40% across multiple projects. Clients praised their proactive approach to improving operational efficiency and communication, particularly in multilingual environments. Project management was noted as structured and responsive, with timely reporting and adjustments during peak periods. Some minor areas for improvement included initial onboarding durations and clarification on complex scenarios, but overall sentiment remains highly favorable. - 3 of 3 reviews are 5 stars - 2 new reviews for Customer Service Outsourcing services - Less than $10,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/everhelp?sort_by=date_desc&verified=true#reviews) #### Experience in 12 industries EverHelp demonstrates strong expertise in various industries, particularly Information Technology and Business Services, where their support services significantly improved customer satisfaction and operational efficiency. In the Hospitality and Retail sectors, they enhanced response times and customer interactions. Overall, feedback highlights EverHelp's capability to provide scalable, multilingual support, streamline processes, and maintain high-quality service across diverse sectors, including logistics, education, and telecommunications, making them a versatile choice for potential clients across these industries. [Read All Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) ##### Information technology Experience EverHelp demonstrates strong expertise in the Information Technology sector, particularly in customer support solutions. Clients commend their scalability, operational efficiency, and flexibility, with measurable improvements in response times and customer satisfaction. The team's proactive approach not only resolves inquiries but also enhances workflows and drives product development through customer feedback. Overall, sentiment is highly positive, indicating that EverHelp is well-suited for IT companies seeking reliable support services. - 9 reviews for information technology industry - 9 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Global Tech Company (5.0/5, Oct 9, 2023): EverHelp provides call center services for a global tech company. The team is responsible for on-demand support, creating support flows, developing an analytics infrastructure, and continuous recruitment. [Read Full Review](https://clutch.co/go-to-review/everhelp/239143) - Call Center Services for Q&A Marketplace (5.0/5, Oct 10, 2023): EverHelp provided call center services for a Q&A marketplace. Their team handled over 150 incoming calls. [Read Full Review](https://clutch.co/go-to-review/everhelp/239457) - Customer Service Outsourcing for IT Company (5.0/5, Oct 10, 2023): An IT company has hired EverHelp for customer service outsourcing. The team helps the client with customer communication,0 answering their requests in app stores, emails, and chats. [Read Full Review](https://clutch.co/go-to-review/everhelp/239462) - Customer Service Outsourcing for Data & Comms Solution Co (5.0/5, May 23, 2024): EverHelp provided customer support for a data and communication solution company. Their work included handling user inquiries, resolving issues, suggesting product improvements, and reporting. [Read Full Review](https://clutch.co/go-to-review/everhelp/290435) - Customer Service Outsourcing for IT Company (5.0/5, Jun 17, 2024): To reduce their support ticket backlog, an IT firm hired EverHelp for their customer support services. The team assists with technical support operations and comprehensive presales consultations. [Read Full Review](https://clutch.co/go-to-review/everhelp/295107) - Customer Service Outsourcing for IT Company (5.0/5, Oct 1, 2024): EverHelp provided customer support services for an IT company. The team monitored customer feedback and reviews in real-time to enhance customer satisfaction and the client's reputation. [Read Full Review](https://clutch.co/go-to-review/everhelp/318943) - Customer Support, Sales & Back-Office for CX Services Co (5.0/5, May 13, 2025): EverHelp provided customer support, back-office, and sales outreach services for an outsourced CX services company. The team was responsible for 24/7 chat and email support, data entry, and sales outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/373947) - Customer Service Outsourcing for AI SaaS Company (5.0/5, Feb 10, 2026): EverHelp provides customer support for an AI SaaS company. Their team trains on the client's booking flows, cancellation policies, and customer communication standards, and they handle inquiries. [Read Full Review](https://clutch.co/go-to-review/everhelp/435284) - Customer Support Outsourcing for IT Company (5.0/5, Jun 3, 2026): EverHelp provided customer support outsourcing for an IT company. The team managed email and live chat support channels, handling inquiries related to account setup, subscription management, and more. [Read Full Review](https://clutch.co/go-to-review/everhelp/461650) ##### Telecommunications Experience EverHelp has demonstrated significant expertise in the Telecommunications industry, particularly in customer support for virtual phone services. Clients value their strong communication skills, timely project management, and ability to improve resolution rates and customer satisfaction. Positive feedback highlights EverHelp's affordability and the tangible benefits they deliver, making them a reliable partner for telecommunications firms seeking effective support solutions. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Telecommunications Company (5.0/5, May 15, 2024): EverHelp provides customer service support to a telecommunications company. The team manages the client's phone, email, and chat support in different languages. [Read Full Review](https://clutch.co/go-to-review/everhelp/288912) ##### Software Experience EverHelp demonstrates strong capabilities in the Software industry, particularly in enhancing customer support and operational efficiency for SaaS platforms. Client feedback highlights their effective project management, timely delivery, and impressive team training emphasis. The overall sentiment is highly positive, noting improved customer interactions and alignment with client values, making EverHelp a compelling choice for businesses seeking reliable support and integration solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support & Sales Services for Cloud SaaS Company (5.0/5, May 16, 2024): EverHelp provides customer support and sales services for a cloud SaaS company. The team helps the client’s customers resolve issues. Their goal is to enhance the client’s sales and operational efficiency. [Read Full Review](https://clutch.co/go-to-review/everhelp/289151) ##### Business services Experience EverHelp has garnered positive feedback from clients in the business services industry for its reliable customer support outsourcing and expertise in building structured processes. Clients appreciate the company's swift adaptation to their needs, proactive communication, and ability to enhance efficiency, notably reducing response times and improving client satisfaction. The team's commitment to data security and customer welfare aligns well with industry standards, making EverHelp a strong candidate for businesses seeking dependable support solutions. - 3 reviews for business services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Live Chat Support for Tax Compliance Solutions Company (5.0/5, May 16, 2024): EverHelp provides 24/7 live chat support for a tax compliance solutions company. The goal is to achieve rapid deployment and scalable growth within the organization. [Read Full Review](https://clutch.co/go-to-review/everhelp/289087) - Back Office Outsourcing for Translation Services Company (5.0/5, Aug 22, 2024): EverHelp managed calls, emails and live chat for a translation services company. They developed a knowledge base to boost customer self-service and implemented data security measures. [Read Full Review](https://clutch.co/go-to-review/everhelp/309244) - Customer Service Outsourcing for Business Advisory Firm (5.0/5, Sep 4, 2025): EverHelp provides customer support outsourcing for a business advisory firm. The team manages support across multiple channels, handles inquiries, tracks requests, and manages follow-ups. [Read Full Review](https://clutch.co/go-to-review/everhelp/403466) ##### Consumer products & services Experience EverHelp has demonstrated significant expertise in the Consumer products & services industry, effectively enhancing customer support for a leading meal kit company. Clients note improvements in response times and customer satisfaction scores, with a 15% boost in CSAT attributed to their optimized processes. Their strengths include a scalable support team and the implementation of automation technologies, which streamline operations and improve client interactions. Overall, their professional approach and clear communication make them a reliable partner for businesses in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Meal Kit Delivery Service (5.0/5, Jun 19, 2025): EverHelp provided customer support services for a meal kit delivery service. They created a dedicated team of customer support agents and introduced automation technologies to streamline the client's processes. [Read Full Review](https://clutch.co/go-to-review/everhelp/383284) ##### Retail Experience EverHelp has demonstrated strong expertise in the Retail industry, particularly in enhancing customer support operations for a leading fitness apparel brand. Clients commend EverHelp for establishing efficient support teams, improving response times, and boosting customer satisfaction. Their professional approach and adaptability have also been highlighted positively, reinforcing their capability to deliver tailored solutions that align with business values. Overall, EverHelp is positioned as a reliable partner for Retail businesses looking to optimize customer service and operational efficiency. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Fitness Apparel Company (5.0/5, May 15, 2025): EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment disputes. [Read Full Review](https://clutch.co/go-to-review/everhelp/374398) ##### Other industries Experience EverHelp has received positive feedback from clients in the Other industries sector, particularly for their agility and effectiveness in enhancing customer support. Clients praised their ability to quickly assemble dedicated teams and implement efficient processes, resulting in improved response times and customer satisfaction. Their proactive communication, high-quality service, and flexibility in adapting to changing priorities have been highlighted as strengths. Overall, EverHelp's expertise and commitment make them a valuable partner for businesses in the Other industries seeking to enhance their customer engagement. - 2 reviews for other industries industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service & Sales Outsourcing for Contact Center (5.0/5, May 13, 2025): EverHelp provided customer and sales support for a virtual contact center. The team set up a fully trained, 24/7 support team that managed chat and email requests and handled lead qualification and outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/373917) - Customer Support & Sales Outreach for Food Delivery Co (5.0/5, May 14, 2025): EverHelp provided customer support, back-office, and sales outreach services for a food delivery company. They managed 24/7 email, phone, and chat support and handled data entry, reporting, and lead outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/374385) ##### Advertising & marketing Experience EverHelp has received positive feedback in the Advertising & Marketing industry, particularly for their lead generation and customer support services. Clients appreciate their empathetic communication, timely project management, and the ability to drive growth and strengthen client relationships. The company's good value for cost and responsiveness to client needs further solidify their reputation, making them a strong contender for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales & Customer Service Outsourcing for Digital Mktg Agency (5.0/5, Sep 30, 2024): EverHelp provided sales and customer support outsourcing services to a digital marketing agency. The team ran email campaigns, conducted cold calls, and offered customer assistance. [Read Full Review](https://clutch.co/go-to-review/everhelp/318526) ##### Design Experience EverHelp demonstrates strong expertise in the Design industry, particularly in presentation design, as noted by their ability to deliver timely and accurate results. Clients appreciate their attentive project management and responsiveness, which enhance collaboration. The alignment of company values and culture is also highlighted as a significant strength, indicating a solid fit for businesses seeking reliable design support. Overall, the sentiment is highly positive, making EverHelp a commendable choice for design-related projects. - 1 review for design industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Design Agency (5.0/5, Aug 26, 2024): EverHelp provided remote support for a design agency's administrative tasks, including email management, scheduling, customer support, document handling, project management, and data entry. [Read Full Review](https://clutch.co/go-to-review/everhelp/309706) ##### Education Experience EverHelp has demonstrated strong expertise in the Education sector, particularly in EdTech software development. Clients have highlighted their effective email support solutions, which led to improved customer satisfaction and reduced communication backlogs. The company's commitment to timely project management and clear communication has been consistently praised, establishing them as a reliable partner for educational organizations seeking to enhance their customer engagement and operational efficiency. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Email Support for EdTech Software Company (5.0/5, Aug 23, 2024): EverHelp provided email support for an education technology software company. The team handled customer inquiries and streamlined the communication process by managing a high volume of emails. [Read Full Review](https://clutch.co/go-to-review/everhelp/309365) ##### Financial services Experience EverHelp has received positive feedback from clients in the Financial services industry, highlighting their expertise in customer support and resource optimization. Clients noted improved customer satisfaction, enhanced efficiency, and successful adherence to service level agreements. Their ability to provide multilingual support and align with client values demonstrates their strengths. Overall, the sentiment reflects a strong capacity to meet the needs of financial service organizations, making them a suitable partner for project collaboration. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Resources for Financial Services Company (5.0/5, Aug 22, 2024): A financial services company hired EverHelp to get skilled customer support resources who could provide assistance across various channels. The resources should also be proficient in multiple languages. [Read Full Review](https://clutch.co/go-to-review/everhelp/309173) ##### Social Networking Experience EverHelp has received positive feedback in the Social Networking industry, particularly for its expertise in enhancing customer service experiences. A CEO from a leading plant lovers community praised their ability to transform support systems, significantly improving response times and increasing customer satisfaction. The emphasis on client orientation and timely project management further underscores EverHelp's strengths, making them a recommended partner for businesses seeking to excel in customer engagement within the Social Networking space. - 1 review for social networking industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Plant Lovers Community (5.0/5, Oct 13, 2023): EverHelp provides customer service support to a plant lovers community. They respond to end customers' queries and needs. [Read Full Review](https://clutch.co/go-to-review/everhelp/240725) ##### Arts, entertainment & music Experience EverHelp has demonstrated exceptional expertise in the Arts, entertainment & music industry, particularly in streamlining the hiring process for a booking agency. Clients have praised their unmatched talent pool, professionalism, and cost-efficient scaling solutions. The company's proactive project management and responsive communication have significantly contributed to smooth growth and integration of new hires. Overall, EverHelp's ability to deliver high-quality support while aligning with client values makes them an ideal partner for businesses in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - HR Outsourcing & IT Support for Music Booking Agency (5.0/5, Sep 3, 2025): EverHelp provides HR and IT support for a music booking agency. The team manages candidate sourcing, interviews, onboarding, training, and scaling solutions for the client. [Read Full Review](https://clutch.co/go-to-review/everhelp/403009) ##### Other Industry Experience EverHelp has demonstrated considerable expertise in enhancing customer support workflows for the Other Industry sector, specifically within logistics. Clients have praised their clear communication and professional service, resulting in a 35% reduction in handling times for international inquiries. Their organized project management and responsiveness have been highlighted as key strengths, making collaboration seamless. This positive impact on client satisfaction and operational efficiency positions EverHelp as a strong candidate for businesses seeking to improve their service delivery in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Logistics Company (5.0/5, Sep 11, 2025): EverHelp provided customer support services for a logistics company. The team handled all of the client's English-language customer service through phone and live chat.  [Read Full Review](https://clutch.co/go-to-review/everhelp/405055) ##### Hospitality & leisure Experience EverHelp has demonstrated significant expertise in the Hospitality & Leisure industry by enhancing guest communication for a boutique hotel chain across Southern Europe. Clients have praised their rapid response times, professionalism, and ability to maintain brand tone, leading to improved guest satisfaction and increased repeat bookings. Their organized project management and clear communication further solidify their value. Overall, EverHelp is well-suited for businesses seeking reliable support to elevate guest experiences. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Hotel (5.0/5, Sep 11, 2025): EverHelp provides customer support for a hotel. The team manages email and live chat support for the client's guests, particularly during evenings and weekends, handling tasks like booking confirmations. [Read Full Review](https://clutch.co/go-to-review/everhelp/405174) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight EverHelp's competitive pricing and exceptional value for money. Many reviews note that the company's pricing aligns well with client budgets while delivering high-quality support services. For instance, one client remarked on EverHelp's 'good value for cost' and 'great culture fit.' Overall sentiment reflects satisfaction with the balance of affordability and quality, with clients appreciating the tangible improvements in customer satisfaction and operational efficiencies achieved through their partnership. [Read All Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) - $10,000 to $49,000 (13 reviews) - Less than $10,000 (5 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [Booth](https://clutch.co/profile/booth-0) #### 4.8 out of 5 star rating (18 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 5% Content Marketing - 20% Customer Service Outsourcing - 5% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing - 5% IT Managed Services - 10% Other Digital Marketing - 5% PEO/Employee Leasing - 5% Recruitment Process Outsourcing - 10% IT Staff Augmentation #### Company description Booth is a Customer Service Outsourcing company specializing in Customer Care Outsourcing, providing remote customer support solutions for businesses. The reviews reveal a 100% positive sentiment, highlighting their professionalism, efficient project management, and ability to maintain high customer satisfaction scores. Approximately 75% of reviewers mentioned their timely responses and seamless integration into existing teams, emphasizing their value in enhancing customer support services. [Visit Website](https://hirebooth.com/) #### Customized support Clients express a highly positive sentiment regarding Booth & Partners' customized support, highlighting their responsiveness and commitment to understanding specific needs. One client noted, 'They always do their best to understand and answer our needs,' emphasizing the tailored solutions provided. Additionally, the focus on finding solutions tailored to client requirements was particularly impressive, indicating a strong alignment with client expectations and satisfaction. #### 4 reviews mention Customer Service Outsourcing Customer Service Outsourcing for EduTech Company 5.0/5 — An edutech company outsourced their customer service to Booth & Partners. The team screens and dedicates agents who attend to customer queries via phone, email, SMS, or instant chat. - 2 of 4 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/booth-0/17080) #### Experience in 8 industries Booth & Partners has demonstrated expertise across diverse industries, including technology, retail, real estate, education, insurance, and advertising. They are praised for their cultural alignment, responsiveness, and commitment to client satisfaction. Positive feedback highlights their ability to facilitate cost-effective talent acquisition and operational support. Notably, in sectors like education and technology, they efficiently scaled teams while maintaining quality service. Overall, their impact is notably beneficial for companies seeking to enhance capacity and operational efficiency. [Read All Reviews](https://clutch.co/profile/booth-0?verified=true#reviews) ##### Real estate Experience Booth & Partners has garnered positive feedback within the real estate sector, particularly for their expertise in accounting and staffing solutions. Clients commend their ability to quickly provide qualified candidates and manage financial tasks efficiently, significantly improving internal structures. Their professionalism, timely communication, and adaptability to client needs have positioned them as a valuable partner for property management firms seeking to enhance operational efficiency and reduce costs. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Recruitment & Back Office Outsourcing for Property Mgmt Co (5.0/5, May 2, 2024): Booth & Partners recruits, screens, and interviews candidates for a property management company. Once a candidate is hired, the team offers onboarding and employee support services. [Read Full Review](https://clutch.co/go-to-review/booth-0/286188) - Recruitment Services for Property Management Firm (5.0/5, Aug 6, 2024): Booth & Partners has helped a property management firm build their accounting department. The team has recruited an accounting and accounts payable specialist, payroll accountant, and project coordinator. [Read Full Review](https://clutch.co/go-to-review/booth-0/305341) - Accounting Services for Equity Firm (5.0/5, Aug 16, 2024): Booth & Partners has provided an accountant for an equity firm. They work with the client's tax consultant, and their responsibilities include bookkeeping, tax, preparation, financial auditing, and reporting. [Read Full Review](https://clutch.co/go-to-review/booth-0/307977) ##### Nonprofit Experience Booth & Partners has demonstrated expertise in supporting nonprofit organizations, particularly in operational efficiency and program capacity expansion. Clients in the nonprofit sector commend their commitment to continuous improvement and alignment with organizational values. While there have been minor challenges in project management and feedback loops, overall sentiment reflects satisfaction with their service delivery and contributions to cost-effective operations, making them a suitable partner for nonprofits seeking operational support. - 1 review for nonprofit industry - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Environmental Nonprofit (4.0/5, Oct 4, 2024): Booth & Partners provides ongoing back-office support for an environmental nonprofit. The team assists with email support, document review, and invoice tracking to help the client expand their team's capacity. [Read Full Review](https://clutch.co/go-to-review/booth-0/319920) ##### Software Experience Booth & Partners has received positive feedback for their expertise in providing employer of record services, particularly in scaling tech teams cost-effectively. Clients commend their commitment to customer service, responsiveness, and cultural alignment, which enhance collaboration. The ability to adapt to client needs and facilitate talent acquisition in the Philippines is highlighted as a significant strength. Overall, potential clients in the Software industry may find Booth & Partners a reliable partner for team expansion and support. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Employer of Record Services for Technology Company (5.0/5, Oct 3, 2024): Booth & Partners provides employer of record services for a technology company. The team finds talent for the client's team and has supported their growth. [Read Full Review](https://clutch.co/go-to-review/booth-0/319501) ##### Retail Experience Booth & Partners has demonstrated strong expertise in the Retail industry, particularly in HR consulting and Employer of Record services. Clients appreciate their tailored solutions, responsiveness, and effective communication. A Senior HR Director highlighted successful local hiring in the Philippines and noted the company's cultural fit and budget-conscious approach as key strengths. Overall, the sentiment is highly positive, indicating that Booth & Partners is well-suited for retail businesses seeking reliable HR support. - 1 review for retail industry - Unknown avg. project cost - Employer of Record Services for Retail Consulting Company (4.0/5, Sep 16, 2024): Booth & Partners provides employer of record services for a retail consulting company.  The team helps the company with the work visa application of their foreign employees. [Read Full Review](https://clutch.co/go-to-review/booth-0/314789) ##### Consumer Products Experience Booth & Partners has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in customer support, operations, and eCommerce management. Clients commend their efficiency in managing ticket volumes and maintaining high customer satisfaction ratings. Notable strengths include their proactive communication, alignment with company values, and ability to deliver projects on time. Overall sentiment reflects that they are a reliable partner, well-suited for enhancing customer experience and operational efficiency in the Consumer Products sector. - 2 reviews for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - BPO & Back-Office Staff Augmentation for Consumer Goods Co (5.0/5, May 2, 2024): Booth & Partners has provided BPO and staff augmentation services to a consumer products company. The team has supplied three hires that provide customer support, e-commerce maintenance, and fulfillment work. [Read Full Review](https://clutch.co/go-to-review/booth-0/286223) - Customer Service Outsourcing for Consumer Products Co (4.0/5, Aug 29, 2024): Booth & Partners provides outsourced customer service and support services for a consumer products company. The team has handled customer inquiries and has processed orders, returns, and warranty claims. [Read Full Review](https://clutch.co/go-to-review/booth-0/310686) ##### Consulting Experience Booth & Partners has garnered positive feedback in the Consulting industry for their responsiveness and the quality of resources they provide. Clients appreciate their thorough project management, timely deliverables, and ongoing support, which significantly enhance team integration and satisfaction. The expertise demonstrated in quickly sourcing skilled professionals reflects their strong capabilities. While there were initial communication challenges, overall sentiment remains favorable, making them a strong option for businesses seeking effective consulting and staffing solutions. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staffing & Back-Office Outsourcing for Mgmt Sourcing Company (5.0/5, Aug 22, 2024): Booth & Partners provides staffing services for a management sourcing company. The team has offered a selection of CVs and placed a professional to assist the client's data entry and administrative tasks. [Read Full Review](https://clutch.co/go-to-review/booth-0/308979) ##### Insurance Experience Booth & Partners has garnered positive feedback from clients in the insurance industry, particularly for their administrative support and effective onboarding processes. Clients appreciate their alignment with company values and their ability to enhance team productivity. The attentiveness and tech support provided by Booth & Partners have been highlighted as key strengths, indicating a strong potential fit for insurance companies seeking reliable partnership in administrative tasks. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Outsourcing for Insurance Brokerage Company (5.0/5, Aug 13, 2024): Booth & Partners provides back-office outsourcing for an insurance brokerage company. The team supports administrative tasks, including data entry and sales-related tasks. [Read Full Review](https://clutch.co/go-to-review/booth-0/307176) ##### Human Resources Experience Booth & Partners demonstrates strong expertise in providing administrative support within the Human Resources sector, as evidenced by their efficient handling of task execution and prompt communication. Clients appreciate their quick action and understanding of project requirements, leading to seamless operations. The positive sentiment surrounding their reliability and professionalism suggests they are well-equipped to meet the needs of businesses seeking HR support services. - 1 review for human resources industry - 1 review is 5 stars - Unknown avg. project cost - Administration Support for Recruitment Company (5.0/5, Jun 18, 2024): Booth & Partners provides administration support for a recruitment company. They're in charge of uploading job offerings onto the client's system using the information the client provides via email. [Read Full Review](https://clutch.co/go-to-review/booth-0/295213) ##### Business services Experience Booth & Partners has demonstrated strong expertise in the Business Services industry, particularly in executive recruitment support. Clients appreciate their alignment with company values, timely project management, and adaptability to diverse cultural needs. Notably, their accuracy and speed in CV formatting have led to a 15% increase in CV submissions. Overall, their professionalism and responsiveness make them a compelling choice for businesses seeking reliable partners in the executive recruitment sector. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Process Outsourcing for Executive Recruiting Co (5.0/5, Jun 4, 2024): Booth & Partners provides recruitment process outsourcing for an executive recruitment firm. The team is in charge of formatting CVs and entering them into the client's database, focusing on accuracy and speed. [Read Full Review](https://clutch.co/go-to-review/booth-0/292566) ##### Financial services Experience Booth & Partners has demonstrated notable expertise in optimizing contingent hiring and ensuring compliance with local labor laws within the Financial services industry. Their effective integration of offshore teams has been commended by clients, highlighting their operational support and ability to minimize costs. Overall, client sentiment reflects satisfaction with their ongoing engagement model, making them a strong candidate for businesses seeking reliable operational solutions in the Financial services sector. - 1 review for financial services industry - Unknown avg. project cost - Offshore Hiring Optimization for Credit-Building Company (3.5/5, May 28, 2024): Booth & Partners has helped a credit-building company optimize their offshore hiring process and comply with local labor laws. The team has also worked on minimizing the client’s operational costs. [Read Full Review](https://clutch.co/go-to-review/booth-0/291222) ##### Advertising & marketing Experience Booth & Partners has garnered positive feedback in the Advertising & Marketing industry, highlighting their expertise in digital media buying and social media management. Clients appreciate their professional approach, efficiency in project delivery, and ability to enhance campaign outcomes. The company’s recruitment capabilities and cultural fit are also noted as strengths. Overall, their commitment to client success and effective communication positions them as a solid choice for businesses seeking reliable advertising services. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Outsourced Digital Mktg & Media Buying for Advertising Co (5.0/5, May 2, 2024): An advertising company has hired Booth & Partners to provide outsourced digital marketing services for their end client. Booth & Partners also assists with media buying and social media community management. [Read Full Review](https://clutch.co/go-to-review/booth-0/286001) ##### Education Experience Booth & Partners has demonstrated strong expertise in the Education industry, particularly in providing skilled customer service and technical agents for EduTech companies. Clients have praised their responsiveness, efficiency, and ability to understand specific business needs, leading to the successful integration of agents who significantly improved operational capacity. The high quality of candidates and tailored support have resulted in measurable growth and enhanced customer service capabilities, making Booth & Partners a promising choice for companies in the Education sector. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for EduTech Company (5.0/5, Apr 26, 2022): An edutech company outsourced their customer service to Booth & Partners. The team screens and dedicates agents who attend to customer queries via phone, email, SMS, or instant chat. [Read Full Review](https://clutch.co/go-to-review/booth-0/17080) #### Very responsive Booth is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Callbox](https://clutch.co/profile/callbox) #### 4.6 out of 5 star rating (119 reviews) - 1,000 - 9,999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 60% Sales Outsourcing #### Company description Callbox is a lead generation and sales support agency known for its ability to deliver high-quality leads and effective outreach strategies across various industries. The reviews highlight its strong customer engagement, flexibility, and high conversion rates, with 100% of reviewers acknowledging their reliability and precision in targeting the right audience. While a few suggest improvements in regional market strategies, overall feedback is overwhelmingly positive, emphasizing Callbox’s proficiency in enhancing clients’ sales pipelines. [Visit Website](https://www.callboxinc.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support) #### Open to feedback Overall, Callbox demonstrates a strong openness to feedback, as evidenced by multiple clients who noted their receptiveness and adaptability. One client highlighted that Callbox team members, Kara and Isabel, 'always take feedback positively and are remarkable at following up.' Another client appreciated how Callbox 'listens to and incorporates feedback into their daily talk tracks and presentations.' This positive sentiment reflects their commitment to continuous improvement and client satisfaction. - Demand Generation Services for Consulting Company (4.5/5, Mar 18, 2021): Kara & Isabel from Callbox are performing quite well from project management standpoint. Both of them are good at communication, scheduling, and executing the marketing initiatives. They always take feedback positively and are remarkable at following up. [Read Full Review](https://clutch.co/go-to-review/callbox/100376) - Lead Generation Services for Communications Provider (5.0/5, Feb 15, 2021): They frequently ask for our feedback to customize and optimize our campaigns. Additionally, they provide experience-based recommendations that have repeatedly added value. [Read Full Review](https://clutch.co/go-to-review/callbox/69327) - Outreach Optimization for Marketing & Tech Company (4.5/5, Feb 8, 2021): Both parties worked on the flow, so that it is a give and take relationship. We had to understand the challenges on their end, while sharing the challenges on our end to ensure that we create the best workflow possible and we're still trying to improve it. Their willingness to be open minded about a constant optimization process is impressive. [Read Full Review](https://clutch.co/go-to-review/callbox/61825) - Lead Generation for IT Company (4.5/5, Dec 19, 2024): Took feedback very well. Customised campaign based on iterative feedback. Worked as an extension to our sales team. [Read Full Review](https://clutch.co/go-to-review/callbox/338584) #### Experience in 12 industries Callbox has garnered positive feedback across various industries, including manufacturing, IT, and financial services. Clients consistently highlight their expertise in lead generation, appointment setting, and effective communication. The company excels in understanding unique business needs and adapting strategies accordingly. In sectors like healthcare and telecommunications, Callbox's targeted outreach has resulted in increased brand awareness and lead quality. Overall, their proficiency in multi-channel marketing and high-quality service makes them a strong fit for diverse industries seeking growth. [Read All Reviews](https://clutch.co/profile/callbox?verified=true#reviews) ##### Chemicals & Biotechnology Experience Callbox has demonstrated significant expertise in the Chemicals & Biotechnology industry, particularly in lead generation for BASF 3D Printing Solutions. Clients commend their ability to deliver high-quality leads that convert into opportunities effectively, often exceeding expectations in both quantity and quality. Their precision in targeting the right personas has led to impressive ROI and positive client feedback, making them a valuable partner for businesses seeking to expand in this niche market. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for 3D Printing Co (5.0/5, Feb 6, 2025): Callbox has generated leads for a 3D printing company. The team has been tasked with expanding the client's business in the American market. [Read Full Review](https://clutch.co/go-to-review/callbox/349982) ##### Transportation Experience The provider has demonstrated expertise in delivering telemarketing services tailored for the Transportation industry, effectively managing high-volume outbound calls. Clients appreciate their ability to meet expectations, save costs, and streamline operations. With positive feedback highlighting their service quality and reliability, this company appears well-suited to support businesses seeking efficient communication solutions within the transportation sector. - 1 review for transportation industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Telemarketing Services for Transportation Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/callbox/25255) ##### Information technology Experience Callbox has received positive feedback from clients in the Information Technology industry, highlighting their expertise in lead generation and appointment setting. Clients commend their professionalism, timely delivery, and effective communication. Their ability to generate high-quality leads and adapt strategies to client needs showcases their strengths. Overall sentiment reflects satisfaction with measurable outcomes, making Callbox a reliable partner for IT companies seeking to enhance lead generation and sales processes. - 7 reviews for information technology industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Cybersecurity Company (4.5/5, Dec 17, 2024): Callbox provided lead generation services for a cybersecurity company. The team delivered BANT leads and drove RSVPs for the client's webinars and events. [Read Full Review](https://clutch.co/go-to-review/callbox/338017) - SEO, Event Marketing & Sales Outsourcing for MSP (5.0/5, Dec 17, 2024): Callbox provides business development, SEO, and event marketing services for a managed service provider (MSP). The team is responsible for email outreach, cold calling, and website optimization. [Read Full Review](https://clutch.co/go-to-review/callbox/338240) - Lead Generation for IT Company (4.5/5, Dec 19, 2024): Callbox provides lead generation services for an IT company. They've reached out to potential prospects based on the client's ICP. The team has also created a pipeline of qualified leads and appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/338584) - Sales Outsourcing for IT Company (4.5/5, Dec 20, 2024): Callbox worked with an IT company to build their sales funnel. They led the client's database curation and enrichment efforts, created lead generation collateral, and handled appointment-setting. [Read Full Review](https://clutch.co/go-to-review/callbox/338872) - Lead Generation for Cybersecurity Solutions Provider (4.5/5, Dec 31, 2024): Callbox provides lead generation services for a cybersecurity solutions provider. The team contacts the client's white space ICP, sets up sales appointments, and drives webinar registrations. [Read Full Review](https://clutch.co/go-to-review/callbox/340402) - Sales Outsourcing for Software Company (5.0/5, Jan 7, 2025): Callbox provides comprehensive SDR services for a software company. The team is responsible for lead generation and nurturing efforts, including identifying, engaging, and qualifying prospects. [Read Full Review](https://clutch.co/go-to-review/callbox/341279) - Lead Generation for PropTech Company (5.0/5, Jan 13, 2025): Callbox provides lead generation services for a proptech company. The team is responsible for collecting additional information through the client's existing database. [Read Full Review](https://clutch.co/go-to-review/callbox/342681) ##### Software Experience Callbox has demonstrated significant expertise in lead generation and demand generation for the Software industry, with clients noting their ability to effectively drive revenue growth and customer acquisition. Their strength lies in their multi-channel approach, responsiveness, and collaborative project management. Clients appreciate their thorough understanding of business needs and the tailored strategies they implement. Overall sentiment is highly positive, indicating that Callbox is a strong fit for businesses seeking effective lead generation and marketing support. - 15 reviews for software industry - 8 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Software Development & Ads Agency (5.0/5, Mar 25, 2022): A software development and advertising agency hired Callbox to provide call center services. They get the client Google Meet appointments with potential customers to offer their services. [Read Full Review](https://clutch.co/go-to-review/callbox/2203) - Lead Generation for Software Company (5.0/5, Apr 14, 2022): Callbox is in charge of developing a software company's digital presence in the Asia-Pacific region. The team has been hired for their structured approach and strong database.  [Read Full Review](https://clutch.co/go-to-review/callbox/15913) - Lead Generation for Software Company (5.0/5, Apr 18, 2022): Callbox provided lead generation services for a software company. Their main responsibility was to handle outbound calls. The goal was to acquire more leads for the client's sales pipeline. [Read Full Review](https://clutch.co/go-to-review/callbox/16129) - Digital Marketing for Software Dev Company (5.0/5, May 20, 2022): Callbox has created and implemented a digital marketing campaign — including email and social media marketing — to promote their new product, achieve better results, and save costs. [Read Full Review](https://clutch.co/go-to-review/callbox/19925) - Telemarketing Lead Generation for Computer Software Company (4.0/5, May 14, 2021): Callbox provided telemarketing lead generation services for a software company. They reached out to the client's prospective customers and booked appointments for the internal team.  [Read Full Review](https://clutch.co/go-to-review/callbox/25860) - Lead Generation for Custom & Strategic Software Dev Firm (4.5/5, Feb 4, 2021): Callbox calls potential buyers, messages them on LinkedIn, and sends email marketing campaigns to a target audience. Then they qualify leads, schedule appointments, and provide a summary report. [Read Full Review](https://clutch.co/go-to-review/callbox/57691) - Call Services & Lead Generation for Software Firm (4.0/5, Feb 12, 2021): Callbox provides lead generation services for a tech firm. To drive more sales prospects for a construction solution, they call suitable contacts and pass their notes to an internal member to close the deal.  [Read Full Review](https://clutch.co/go-to-review/callbox/67832) - Call Center Services for Marketing Tech Company (3.5/5, Aug 26, 2021): Callbox provided call center services for a marketing tech firm. The team conducted calls, scheduled meetings, and assisted in webinar registrations to help the client generate more leads. [Read Full Review](https://clutch.co/go-to-review/callbox/117540) - Lead Generation for SaaS Company (4.0/5, Sep 15, 2021): Callbox has been hired by a SaaS company to head their lead generation efforts. Currently, they are making a targeted list of prospects and developing marketing content. [Read Full Review](https://clutch.co/go-to-review/callbox/133523) - Lead Generation Services for SaaS Company (4.5/5, Sep 22, 2021): Callbox is providing lead generation services for a SaaS company. They are in charge of creating a target list of prospects, developing a lead management program, reaching out to prospects, and more. [Read Full Review](https://clutch.co/go-to-review/callbox/138824) - Call Center Services for Cybersecurity Company (5.0/5, May 10, 2021): To increase brand awareness, a cybersecurity company hired Callbox to provide outbound marketing services. The team is in charge of handling email and LI campaigns and scheduling calls with prospects. [Read Full Review](https://clutch.co/go-to-review/callbox/144601) - Lead Generation for Software Development Company (5.0/5, Sep 12, 2022): Callbox supports a software development company's lead generation initiatives by implementing outbound approaches. They manage marketing through different channels such as phone calls, emails, and social media. [Read Full Review](https://clutch.co/go-to-review/callbox/157895) - Lead Generation for Operational Management Platform (5.0/5, Sep 13, 2022): Callbox is the lead generation partner for an operational management platform. They provide outreach services to potential clients and utilize multiple communication channels to generate leads. [Read Full Review](https://clutch.co/go-to-review/callbox/158040) - Demand Generation Services for SaaS Company (5.0/5, Oct 19, 2022): A SaaS provider has engaged with Callbox for demand generation. They create a list of target accounts, a landing page, email and message copy, a calling script, and a multi-channel demand generation program. [Read Full Review](https://clutch.co/go-to-review/callbox/163128) - Sales Outsourcing for Software Company (3.5/5, Jan 9, 2025): A software company hired Callbox to reach out to their target audience within the US and discuss their products and USPs. This involved arranging meetings for the client's sales consultants. [Read Full Review](https://clutch.co/go-to-review/callbox/341878) ##### Healthcare Experience Callbox has demonstrated considerable expertise in the Healthcare industry, earning positive feedback from clients such as Cepheid and Hello Health Group. Their strengths include lead generation, data enrichment, and effective communication, resulting in significant outcomes like numerous qualified leads and successful appointments. Clients noted their professionalism and responsiveness, contributing to enhanced business development efforts. Overall, Callbox is well-suited for companies seeking targeted and efficient marketing solutions in the Healthcare sector. - 9 reviews for healthcare industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Dental Care Company (5.0/5, May 3, 2022): Callbox has been hired by a dental lab for their lead generation services. Their main task involves cold calling and setting appointments with prospective customers. The goal is to acquire 3–4 customers weekly. [Read Full Review](https://clutch.co/go-to-review/callbox/17379) - Tele-Sales Services for Healthcare IT Startup (4.5/5, Jan 29, 2021): Callbox provided tele-sales services for a healthcare IT startup.  [Read Full Review](https://clutch.co/go-to-review/callbox/50180) - Sales BPO for Medical Supply Seller (4.5/5, Feb 2, 2021): Callbox provided call services to an emergency department software company. The team reached out to specified names using a prepared script in order to secure new accounts. [Read Full Review](https://clutch.co/go-to-review/callbox/54232) - Marketing & Telemarketing for Healthcare Software Company (4.5/5, Feb 5, 2021): Callbox provides marketing and telemarketing services for a healthcare software company. The team works to promote the client's services via a website as well as through telemarketing campaigns. [Read Full Review](https://clutch.co/go-to-review/callbox/59279) - Lead Generation Call Center Svcs for Medical Device Company (5.0/5, Feb 5, 2021): Callbox provides call center services to a medical device company in order to enhance their lead generation efforts. The team reaches out to potential customers and sets up Zoom meetings with the client's reps. [Read Full Review](https://clutch.co/go-to-review/callbox/59369) - Telemarketing & Lead Generation for Medical Imaging Company (4.5/5, Feb 11, 2021): Callbox provides telemarketing services for a hospital image post-processing company. They use a script, conduct email outreach, and use a multi-touch approach to secure qualified leads. [Read Full Review](https://clutch.co/go-to-review/callbox/66658) - Demand Generation Services for Information Services Company (5.0/5, May 7, 2021): Callbox provides ongoing demand generation services for an information services company. The team handles prospect and customer calls to understand the key challenges and uncover opportunities for the client.  [Read Full Review](https://clutch.co/go-to-review/callbox/142993) - Call Center Services for Healthcare Company (5.0/5, Dec 20, 2024): Callbox provided call center services for a healthcare company. The goal was to generate outreach via multi-channels using the client's existing database for core and non-core audiences. [Read Full Review](https://clutch.co/go-to-review/callbox/338864) - Account-Based Marketing & Lead Gen for Diagnostics Co (4.5/5, Dec 23, 2024): Callbox provides lead generation services for a diagnostics company. The team has identified, qualified, and engaged leads for the client, refined the client's ICPs and targeting strategies, and created lead briefs. [Read Full Review](https://clutch.co/go-to-review/callbox/339383) ##### Manufacturing Experience Callbox has demonstrated expertise in the Manufacturing sector, providing tailored lead generation and database management services that significantly enhance client outreach and market engagement. Clients commend their thorough data verification processes and effective communication, noting measurable outcomes such as increased leads and improved database quality. Overall sentiment is positive, with clients appreciating Callbox’s ability to adapt and respond to specific industry needs, making them a suitable partner for businesses seeking growth in the Manufacturing industry. - 4 reviews for manufacturing industry - Less than $10,000 avg. project cost - Call Center Services for Industrial Printer Manufacturer (4.0/5, May 13, 2021): Callbox provides ongoing call center services for an industrial printer manufacturer. The team handles accounts requalification. They also record all the data found and send it to the client once weekly. [Read Full Review](https://clutch.co/go-to-review/callbox/25040) - Market Research for Color Technology Firm (4.0/5, May 19, 2021): Callbox provides market research consultations for a color technology firm. Their service discusses the qualifying questions needed to reach the client's target audience, ultimately increasing their relevance. [Read Full Review](https://clutch.co/go-to-review/callbox/29843) - Outbound Marketing for Material Handling Company (4.5/5, Mar 30, 2021): Callbox was hired to create outbound marketing campaigns for an equipment company. The team was in charge of growing the client's database by acquiring new contacts and generating more leads from those. [Read Full Review](https://clutch.co/go-to-review/callbox/111611) - Lead Gen & Appointment-Setting for Security Solutions Co (4.5/5, Dec 20, 2024): Callbox provided lead generation, sales support, and appointment-setting services for a security solutions company. The goal was to increase the client's sales pipeline and B2B and B2C connections. [Read Full Review](https://clutch.co/go-to-review/callbox/338874) ##### Design Experience Callbox demonstrates significant expertise in the Design industry, particularly in generating qualified sales leads for companies like Trimble Solutions. Clients appreciate their professional workflow and effective communication, which contribute to successful project outcomes. The company’s alignment with client values and budget considerations enhances its appeal as a strategic partner in design-related projects. Overall, feedback indicates a strong performance, making Callbox a compelling choice for businesses seeking reliable design solutions. - 1 review for design industry - Unknown avg. project cost - Lead Generation for 3D Visualization Software Company (4.0/5, Dec 18, 2024): Callbox provided lead generation services for a 3D modeling and visualization software company. [Read Full Review](https://clutch.co/go-to-review/callbox/338340) ##### Supply Chain, Logistics, and Transport Experience Callbox is highly regarded in the Supply Chain, Logistics, and Transport industry for its strategic approach to lead generation and appointment setting. Clients appreciate their structured project management, clear communication, and responsiveness to changes. Specific feedback highlights effective outreach methods, including LinkedIn, which enhances client engagement. Overall, the positive sentiment indicates that Callbox is a strong partner for businesses seeking to expand their client base and improve sales processes in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation Services for Logistics Company (5.0/5, Dec 18, 2024): Callbox provides lead generation services for a logistics company. Their tasks include email and call outreach, appointment setting, lead qualification, and LinkedIn management. [Read Full Review](https://clutch.co/go-to-review/callbox/338291) ##### Financial services Experience Callbox has received positive feedback for its expertise in the Financial Services sector, particularly in lead generation and appointment setting. Clients appreciated their responsive communication and effective multi-channel marketing strategies. Notable strengths include their ability to understand industry-specific lingo and tailor approaches for professionals such as attorneys and financial advisors. Overall, Callbox is viewed as a valuable partner capable of enhancing outreach and building relationships, making them a strong candidate for businesses in the Financial Services industry. - 8 reviews for financial services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Financial Service Company (4.5/5, May 11, 2022): Callbox was hired to provide lead generation services for a financial service company on phone, & social media, and email marketing. The partners are currently on a 6-month engagement. [Read Full Review](https://clutch.co/go-to-review/callbox/18764) - Appointment Setting for B2B Services Company (5.0/5, Jun 8, 2022): Callbox was a B2B services company’s appointment setter. Their team conducted cold calls to small- and medium-sized businesses and used HubSpot to log information.  [Read Full Review](https://clutch.co/go-to-review/callbox/22151) - Outreach for Telehealth & Telemedicine Payment Platform (4.5/5, Feb 4, 2021): Callbox generates leads for their clients by conducting outreach, qualifying potential buyers, and setting up appointments. They also support PPC and social media marketing efforts. [Read Full Review](https://clutch.co/go-to-review/callbox/57601) - B2B Appointment Setting Services for Finance Company (5.0/5, Feb 7, 2021): Callbox provides B2B appointment setting services for a finance firm. They reach out to prospects using email, outbound telemarketing, and more. Then, they set up appointments with the client's internal staff. [Read Full Review](https://clutch.co/go-to-review/callbox/60258) - Introductory Phone Calls for Insurance Resource Firm (5.0/5, Feb 8, 2021): To help an insurance resources firm connect with more prospective clients, Callbox reached out to fee-only financial advisors. They helped set introductory calls via phone, email, and LinkedIn marketing.  [Read Full Review](https://clutch.co/go-to-review/callbox/61040) - Outbound Campaign for Inheritance Funding Company (4.5/5, Feb 8, 2021): An inheritance funding company wanted to do an educational campaign across the country to inform their target audience regarding their services. They partnered with Callbox to provide the necessary services. [Read Full Review](https://clutch.co/go-to-review/callbox/61155) - Outbound Voice Services for Bank Security Company (4.0/5, Apr 18, 2019): Callbox provides outbound voice services for a bank security company. They are responsible for developing scripts, contacting existing and potential clients, and responding to customer challenges. [Read Full Review](https://clutch.co/go-to-review/callbox/91200) - Lead Gen & Appointment Setting for Financial Services Firm (4.5/5, Dec 17, 2024): Callbox provides demand generation services for a financial services firm. The team is responsible for finding databases, conducting lead generation campaigns, and setting appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/338035) ##### Business services Experience Callbox has received positive feedback in the Business services industry, highlighting their expertise in lead generation and appointment setting. Clients appreciate their responsive and adaptable team, which effectively tailors strategies to meet specific business needs. Notably, clients have reported successful outcomes, including increased qualified leads and high closing rates. Overall, Callbox is recognized for their strong customer service and deep understanding of clients' industries, making them a suitable choice for businesses seeking growth through effective lead generation. - 6 reviews for business services industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Recruitment Firm (5.0/5, Apr 7, 2022): Looking to attain more leads, a recruitment firm hired Callbox for their call center services. The team was in charge of setting appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/15370) - Lead Generation for Payroll Service Bureau (5.0/5, May 2, 2022): Callbox provides lead generation services to help a payroll service bureau grow and scale their business. [Read Full Review](https://clutch.co/go-to-review/callbox/17279) - Lead Generation for Cleaning Services Provider (4.5/5, Feb 12, 2021): Callbox was hired by a cleaning services provider for lead generation efforts. [Read Full Review](https://clutch.co/go-to-review/callbox/66754) - Telemarketing Services for Facilities Services Company (5.0/5, Feb 19, 2021): Callbox performs telemarketing services for a facilities services company. They support the client's campaign. Their goal is to nurture leads and secure appointments to help close deals. [Read Full Review](https://clutch.co/go-to-review/callbox/75083) - Call Marketing Services for Industrial Information Provider (5.0/5, Feb 24, 2021): Callbox was contracted by an industrial information provider for extended marketing support through call center services. The main objective was to boost awareness of the company's services amid the pandemic. [Read Full Review](https://clutch.co/go-to-review/callbox/78139) - Lead Generation for Venture Capital Firm (5.0/5, Dec 17, 2024): Callbox provides lead generation services for a venture capital firm. The team generates leads across three consumer healthcare and pharmaceutical markets. [Read Full Review](https://clutch.co/go-to-review/callbox/337969) ##### Consulting Experience Callbox demonstrates strong expertise in lead generation, particularly within the consulting industry, as evidenced by client feedback highlighting professional presentation and effective communication. Clients appreciate their tailored strategies, which yield significant results, such as quality meetings and leads. Overall sentiment reflects satisfaction with their responsiveness and commitment to understanding client needs, positioning Callbox as a viable partner for consulting firms aiming to enhance their sales and marketing initiatives. - 7 reviews for consulting industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Technology Company (4.5/5, Apr 7, 2022): Callbox provides lead generation services in the form of cold-calling and email marketing. They also schedule appointments and collaborate on scripts.  [Read Full Review](https://clutch.co/go-to-review/callbox/2606) - Lead Generation & Digital Marketing for Business Consultancy (4.0/5, Apr 20, 2022): A business consultancy was looking to extend their reach and garner appointments with prospective clients, so they engaged with Callbox for their lead generation and digital marketing services. [Read Full Review](https://clutch.co/go-to-review/callbox/2936) - Digital Marketing for Travel Agency (5.0/5, Apr 15, 2022): Callbox is expected to help a travel agency with their digital marketing campaign. They have also developed their comprehensive business development strategy. [Read Full Review](https://clutch.co/go-to-review/callbox/15998) - Marketing & Lead Gen Strategies for Business Consulting Firm (5.0/5, Feb 1, 2021): Callbox developed a lead generation strategy that the team executes. They collect lead information and then call prospects to spur leads. They manage Google Ads and LinkedIn accounts as well as a chatbot. [Read Full Review](https://clutch.co/go-to-review/callbox/52815) - Lead Generation Services for Decision Intelligence Firm (5.0/5, Aug 29, 2022): Callbox provides lead generation services for a decision intelligence firm. They've provided a curated list of prospects based on the client's ICP and then conducted outreach efforts across multiple channels. [Read Full Review](https://clutch.co/go-to-review/callbox/155978) - Lead Generation for Marketing Technology Consulting Firm (4.5/5, Oct 4, 2022): A marketing technology solutions company has collaborated with Callbox for lead generation. The team handles the company's inbound and outbound calls, email campaigns, and social media to increase leads.  [Read Full Review](https://clutch.co/go-to-review/callbox/161054) - Lead Generation for Consulting Firm (5.0/5, Oct 17, 2022): Callbox was hired by a consulting firm for their lead generation. The team conducted a six-week training, launched a campaign, and made various improvements to the company's sales strategy.  [Read Full Review](https://clutch.co/go-to-review/callbox/162732) ##### Advertising & marketing Experience Callbox has garnered positive feedback in the Advertising & marketing industry, highlighting their expertise in lead generation and appointment setting. Clients appreciate their ability to internalize specific business needs and create tailored marketing strategies, leading to improved sales pipelines and brand awareness. The company's strengths include effective communication, excellent project management, and a responsive team, which contribute to successful client engagements. Overall, Callbox is viewed as a reliable partner for businesses seeking impactful marketing solutions. - 6 reviews for advertising & marketing industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BI & Analytics for IT Consultancy Company (5.0/5, Apr 7, 2022): Callbox has partnered with an IT consultancy company in developing a social media analysis integrated with BI. They have gathered all information that compares online platforms and predictions. [Read Full Review](https://clutch.co/go-to-review/callbox/15363) - Appointment Scheduling Services for Advertising Agency (5.0/5, May 9, 2022): Callbox sets up appointments between an advertising agency's staff and potential customers. They've followed up a series of training meetings with customer outreach via social media, email, and phone calls.  [Read Full Review](https://clutch.co/go-to-review/callbox/18327) - Telemarketing & Lead Generation for Advertising Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/callbox/25453) - Outreach Optimization for Marketing & Tech Company (4.5/5, Feb 8, 2021): Callbox was hired by a marketing and technology company to help optimize their outreach program. The team serves as an extension for the client's business development process. [Read Full Review](https://clutch.co/go-to-review/callbox/61825) - Marketing & Digital Strategy for Economic Dev Marketing Co (5.0/5, Feb 23, 2021): Callbox serves as the digital marketing partner to a consultancy firm. They are working on a proactive marketing campaign, identifying target markets and developing content. [Read Full Review](https://clutch.co/go-to-review/callbox/77859) - Lead Generation for Economic Development Marketing Agency (5.0/5, Mar 4, 2021): Callbox provides voice services for a marketing agency. They handle appointment setting and lead generation efforts in efforts to reach qualified candidates and qualify them for sales and appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/86493) ##### Telecommunications Experience Callbox has demonstrated a varied impact within the Telecommunications sector, receiving mixed feedback from clients. While some highlighted strengths in lead generation and account-based marketing, others reported unsatisfactory results and communication issues. Clients appreciated Callbox's commitment to understanding their business needs and adapting strategies accordingly. However, challenges were noted, particularly regarding the quality and quantity of leads generated. Overall, potential Telecommunications clients should weigh Callbox's proven expertise against the reported inconsistencies. - 5 reviews for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Telecommunications Company (0.5/5, Apr 20, 2022): Callbox provided lead generation and appointment setting services for a telecommunications company. They implemented outreach campaigns over the phone and through LinkedIn and social media.  [Read Full Review](https://clutch.co/go-to-review/callbox/16332) - Social Media, & Email Marketing & Lead Gen for Telecoms Co (4.0/5, Feb 12, 2021): A telecommunications company engaged Callbox to augment lead generation initiatives. In addition to social media and email marketing campaigns, Callbox manages a chatbot and conducts calls to gather leads. [Read Full Review](https://clutch.co/go-to-review/callbox/67593) - Lead Generation Services for Communications Provider (5.0/5, Feb 15, 2021): A communications provider hired Callbox to provide ongoing lead generation services. The team works on phone, email, and social media campaigns. The project goal is to increase the client's qualified leads. [Read Full Review](https://clutch.co/go-to-review/callbox/69327) - Lead Generation for Digital Solutions Provider (4.0/5, Jul 20, 2021): Callbox was hired by a digital solutions provider to handle their lead generation efforts. The team is in charge of scheduling sales appointments with prospects. [Read Full Review](https://clutch.co/go-to-review/callbox/85483) - Lead Generation for Telecommunications Company (4.0/5, Sep 15, 2021): Callbox is tasked with implementing account-based marketing (ABM) campaigns for a telecommunications company. The main objective is to acquire more sales leads. [Read Full Review](https://clutch.co/go-to-review/callbox/133186) ##### Logistics & Supply Chain Experience Callbox demonstrates significant expertise in the Logistics & Supply Chain industry, as evidenced by client feedback emphasizing their effective lead generation and appointment-setting capabilities. Clients commend Callbox for their seamless communication, timely delivery, and ability to connect with the right decision-makers. The overall sentiment reflects satisfaction with their services, indicating that Callbox is well-equipped to support businesses in enhancing their sales processes within the Logistics & Supply Chain sector. - 2 reviews for logistics & supply chain industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Logistics Startup (5.0/5, Apr 14, 2022): Callbox augmented a lead generation manager for a logistics startup. They provided a presentation that would help the company grow. [Read Full Review](https://clutch.co/go-to-review/callbox/15912) - Call Center Services for International Logistics Firm (5.0/5, Apr 19, 2022): Callbox provides ongoing call center services for an international logistics company. They're in charge of handling outbound calls and setting appointments with prospects. [Read Full Review](https://clutch.co/go-to-review/callbox/16210) ##### Construction Experience Callbox has demonstrated strong expertise in serving the Construction industry, particularly through lead generation and appointment setting for firms like Rhino Carbon Fiber. Clients appreciate their organized, professional approach and effective communication, which fosters collaboration. Feedback highlights their ability to quickly adapt to specific needs, resulting in measurable success, such as scheduling multiple appointments. Overall, Callbox is viewed as a reliable partner capable of enhancing sales processes in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Structural Repair Solutions Company (5.0/5, Apr 1, 2022): Callbox provides call center services for a structural repair solutions company. They are responsible for generating leads and appointment settings for the client to increase sales. [Read Full Review](https://clutch.co/go-to-review/callbox/14841) ##### Government Experience Callbox has demonstrated significant expertise in the Government sector, particularly through its collaboration with the Workplace Safety and Health Council. Clients commend Callbox for its knowledgeable and courteous account managers, effective lead generation strategies, and comprehensive service. The positive feedback highlights Callbox's ability to facilitate outreach and engagement successfully. Overall, potential clients in the Government industry may find Callbox to be a fitting partner for their project needs. - 1 review for government industry - $10,000 – $49,000 avg. project cost - Lead Gen for Workplace Safety & Health Organization (4.5/5, Jul 7, 2021): As part of their efforts to promote their mission, a Workplace Safety and Health (WSH) organization has hired Callbox to gather an audience for one of their programs. The vendor focuses on gathering leads. [Read Full Review](https://clutch.co/go-to-review/callbox/74959) ##### Media Experience Callbox has demonstrated strong expertise in lead generation for the Media industry, particularly in video production and marketing. Clients commend their professionalism, responsiveness, and effective use of LinkedIn for outreach, leading to increased ROI and a solid prospect base. Ongoing collaboration has resulted in seamless workflows and positive client relationships. However, attention to accents in cold calling may enhance their service. Overall, Callbox is well-regarded for driving business growth within the Media sector. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation Campaign for Video Marketing Company (5.0/5, Feb 19, 2021): Callbox provided outbound lead generation services for a video marketing company, helping them reach out to potential clients. The goal was to improve the firm's ROI and develop relationships with clients. [Read Full Review](https://clutch.co/go-to-review/callbox/73923) ##### Arts, entertainment & music Experience Callbox demonstrates significant expertise in the Arts, entertainment, and music industry through effective appointment setting and client engagement strategies. Clients appreciate their proactive communication and adaptability, which facilitate successful interactions with potential buyers. The ability to close accounts even during challenging times, such as the Covid pandemic, underscores their impact and reliability. Overall, Callbox's strengths in fostering client relationships and generating leads position them as a strong candidate for businesses in the Arts, entertainment, and music sectors. - 1 review for arts, entertainment & music industry - Less than $10,000 avg. project cost - Advertising & Marketing for Janitorial & Housekeeping Comp (4.0/5, Feb 8, 2021): A janitorial, building maintenance, and housekeeping company hired Callbox to setup a person-to-person appointment to close more potential buyers. [Read Full Review](https://clutch.co/go-to-review/callbox/61188) ##### Other Industry Experience Callbox has demonstrated strong expertise in the Other Industry sector, providing efficient outbound services that significantly enhance client operations. One client noted their effectiveness in conducting outbound sales calls and addressing customer issues, leading to substantial time savings. The overall sentiment reflects reliability and efficiency, making Callbox a valuable partner for businesses seeking to improve their outbound sales capabilities. - 1 review for other industry industry - Less than $10,000 avg. project cost - Lead Generation for Administration Department (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/callbox/25548) ##### IT Services Experience Callbox has demonstrated strong expertise in lead generation, appointment setting, and webinar facilitation within the IT Services industry. Clients have praised their ability to deliver high-quality leads and improve conversion rates significantly. The team is noted for effective communication and adaptability, ensuring project objectives are met. While there are suggestions for refining lead qualification and enhancing reporting, overall client sentiment is highly positive, indicating that Callbox is a valuable partner for businesses seeking impactful IT services. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation & Webinar Mgmt for IT Services Co (5.0/5, May 30, 2023): Callbox provides lead generation services to an IT services company. The team generates leads, schedules appointments with key stakeholders and decision-makers, and organizes and manages webinars. [Read Full Review](https://clutch.co/go-to-review/callbox/205184) ##### Consumer Products Experience The reviews highlight the provider's strong organizational capabilities and effective outbound sales strategies in the Consumer Products industry. Clients appreciate the significant revenue improvements and cost savings achieved through their services, estimating savings of around $1,000 per month. Overall sentiment is highly positive, with no areas identified for improvement, indicating a solid alignment with client needs and an impactful presence in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Appointment Setting for Consumer Products Company (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/callbox/137491) #### 4.3 out of 5.0 rating for cost What Clients Have Said Client feedback on Callbox highlights a generally positive sentiment regarding cost and value for money. Many clients appreciated the alignment of pricing with their budgets, noting the good value received for the cost. For instance, one client from Parker Software mentioned that Callbox's pricing fit their budget while delivering high-quality leads, contributing to revenue growth. Overall, clients expressed satisfaction with the return on investment, often citing positive results such as increased lead generation and appointment setting. [Read All Reviews](https://clutch.co/profile/callbox?verified=true#reviews) - $10,000 to $49,000 (60 reviews) - Less than $10,000 (16 reviews) - $50,000 to $199,999 (15 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 17 countries - Australia (5 projects) - Belgium (1 projects) - Canada (5 projects) - France (1 projects) - Germany (1 projects) - Hong Kong (2 projects) - India (1 projects) - Iraq (1 projects) - Israel (1 projects) - Japan (4 projects) - Malaysia (1 projects) - New Zealand (2 projects) - Singapore (19 projects) - Vietnam (1 projects) - Thailand (1 projects) - United States (64 projects) - England (1 projects) This provider is fluent in 6 languages: - Mandarin - English - Spanish - Portuguese - Vietnamese - Cantonese [View Reviews](https://clutch.co/profile/callbox?verified=true#reviews) --- ### [Mercatus](https://clutch.co/profile/mercatus) #### 4.8 out of 5 star rating (23 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sofia, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 50% Customer Service Outsourcing - 20% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Mercatus is a lead generation company specializing in B2B campaigns, offering services like appointment setting, outreach, and brand awareness. The majority of feedback is positive, with approximately 90% of clients highlighting their effective communication and project management. Notably, Mercatus achieved an 89% meeting acceptance rate in some campaigns and significantly increased client visibility and engagement. While a few clients suggested areas for improvement, most praised Mercatus for their professionalism and responsiveness. [Visit Website](https://mercatusoutsourcing.com/technical-support/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support) #### Well-executed projects Mercatus received positive feedback for their well-executed projects, particularly in the implementation of a LinkedIn marketing campaign for ÖHMI Bulgaria. Clients highlighted Mercatus's ability to understand their requirements, adapt strategies to corporate culture, and deliver high-quality service. The account manager's responsiveness and organization were noted as key factors in the project's success. Overall, the collaboration exceeded expectations, with clients expressing eagerness to engage in future projects due to the positive experience. - LinkedIn Marketing for Consultancy Company (5.0/5, Dec 29, 2020): The interim and final reports showed a consistent strive resulting in achievement of the set goals. The overall outcome from this project is considered positive and beyond our preliminary expectations. Very well organized and result oriented she contributed at greatest extend to the success of our project. We were happy to notice that without having any previous common work experience, Mercatus managed to deliver the expected high quality service and to provide us the solution which saved us resources as time, budget and stress and helped us achieve our goals. [Read Full Review](https://clutch.co/go-to-review/mercatus/146765) #### Reviewed 1 time in the past 6 months In the last six months, client feedback for Mercatus has been overwhelmingly positive. A recent review highlighted their effective B2B lead generation strategy, resulting in nine qualified meetings within four weeks and an impressive 89% meeting acceptance rate. Clients praised the team's professionalism, structured approach, and ability to tailor outreach to specific needs. The reviewer noted a reliable partnership with consistent results, indicating that Mercatus is a strong fit for projects requiring targeted marketing solutions. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/mercatus?sort_by=date_desc&verified=true#reviews) #### Experience in 6 industries Mercatus has demonstrated expertise across various sectors including Information Technology, Retail, Manufacturing, and Financial Services. Clients consistently praise their effectiveness in lead generation and customer outreach, highlighting impactful campaigns particularly in B2B contexts. The overall sentiment reflects a strong appreciation for their project management, communication, and adaptability, with notable success in enhancing visibility and engagement in the markets they serve. Companies in need of targeted lead generation strategies, especially in IT and retail, would find Mercatus a suitable partner. [Read All Reviews](https://clutch.co/profile/mercatus?verified=true#reviews) ##### Financial services Experience Mercatus demonstrates strong expertise in the Financial services sector, particularly in social selling and client prospecting. Clients commend their flexibility and effective communication, which facilitated successful LinkedIn campaigns and engagement with decision-makers. Notable outcomes include generating significant leads and closing new clients. Their ability to adapt to client needs and deliver measurable results positions them as a valuable partner for organizations seeking growth in the Financial services industry. - 2 reviews for financial services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Digital Marketing Strategy for Online Insurance Services (5.0/5, Jun 21, 2021): Mercatus is rebranding an online insurance platform's digital marketing strategy. This involves LinkedIn campaign handling, connecting with HR prospect leads, and proposing and closing services. [Read Full Review](https://clutch.co/go-to-review/mercatus/59912) - Lead Generation Campaign for Financial Services (5.0/5, Nov 24, 2020): Mercatus provided lead generation campaigns for a financial services company. The team helped the client with social selling and initial prospecting to third-party customers.  [Read Full Review](https://clutch.co/go-to-review/mercatus/121826) ##### Information technology Experience Mercatus has demonstrated strong expertise in lead generation and outreach services within the Information Technology sector, particularly excelling in the Bulgarian market. Clients have reported increased product visibility and significant pipeline opportunities, such as 200 key leads generated for Acronis. Their proactive project management approach, effective communication, and flexibility in staffing have been consistently praised. However, opportunities for further outreach improvements, especially in the UK market, were noted. Overall, they appear to be a dependable partner for IT businesses seeking growth. - 2 reviews for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Cyber Security Firm (4.0/5, Nov 18, 2020): Mercatus does lead generation for operations in two European countries. [Read Full Review](https://clutch.co/go-to-review/mercatus/117651) - Lead Generation Services for Digital Products Company (5.0/5, Nov 18, 2025): Mercatus provides lead generation and outreach campaign services for a digital products company. The team conducts outreach campaigns via LinkedIn, email, and cold calling to promote the client's product. [Read Full Review](https://clutch.co/go-to-review/mercatus/420479) ##### Consulting Experience Mercatus has received positive feedback from clients in the consulting industry, highlighting their expertise in lead generation and campaign management. Clients praised their professionalism, responsiveness, and adaptability, noting significant improvements in lead quality and project outcomes. Mercatus's ability to align with client values and deliver tailored solutions has fostered strong partnerships. Overall, their consistent delivery on performance metrics and commitment to client success make them a strong candidate for businesses seeking consulting support. - 4 reviews for consulting industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Business Management Company (5.0/5, Feb 23, 2022): A business management company hired Mercatus for lead generation services. They created messages with invitations requests, presentations, and more. The goal was to improve online presence. [Read Full Review](https://clutch.co/go-to-review/mercatus/11860) - LinkedIn Marketing Solutions for Consulting Company (4.5/5, Jun 29, 2021): In need of LinkedIn marketing solutions, a consulting company hired Mercatus. The goal was to increase leads through general campaign planning and refining brand messages. [Read Full Review](https://clutch.co/go-to-review/mercatus/68420) - LinkedIn Marketing for Consultancy Company (5.0/5, Dec 29, 2020): Mercatus assisted a consultancy company with their LinkedIn marketing to build national brand awareness. The team was tasked with profile optimization, media planning, campaign management, and more. [Read Full Review](https://clutch.co/go-to-review/mercatus/146765) - Appointment Setting & Recruitment for Sales Solutions Co (5.0/5, May 30, 2025): Mercatus provided appointment setting services for a consulting company. The tasks included recruiting, training, and managing SDRs for client outreach and providing technical infrastructure. [Read Full Review](https://clutch.co/go-to-review/mercatus/378343) ##### IT Services Experience Mercatus has established a strong reputation in the IT Services industry, receiving positive feedback for their lead generation expertise and effective outreach campaigns. Clients appreciate their strong communication skills, adaptability, and commitment to understanding complex products, which have resulted in measurable successes such as increased sales and expanded networks. Overall, the sentiment is highly favorable, indicating that Mercatus is a knowledgeable partner capable of delivering impactful results tailored to specific client needs. - 3 reviews for it services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Generation for Cybersecurity Service Provider (5.0/5, Mar 2, 2022): Mercatus provided lead generation services for a cybersecurity provider to reach a wider market. Before the project started, the team familiarized themselves with the client's products and services. [Read Full Review](https://clutch.co/go-to-review/mercatus/12329) - LinkedIn Marketing for IT Services Company (5.0/5, Feb 10, 2021): Mercatus provided LinkedIn marketing for a software development company. Key deliverables included were to develop and execute an outreach campaign and consultation for online and digital presence. [Read Full Review](https://clutch.co/go-to-review/mercatus/63987) - Lead Generation Services for IT Services Company (5.0/5, May 7, 2025): Mercatus provided lead generation services for an IT services company. The team was responsible for generating leads for in-person events and marketing purposes. [Read Full Review](https://clutch.co/go-to-review/mercatus/372519) ##### Engineering Experience Mercatus demonstrates strong expertise in engineering design services, notably in mechanical, electrical, and automation design. Clients appreciate their flexibility in handling smaller projects and their ability to deliver leads for potential new clients. Positive feedback highlights their effective project management and timely responses. However, there is room for improvement in lead vetting to ensure targeted outreach. Overall, Mercatus is well-suited for engineering firms seeking reliable partners to enhance their design and project management capabilities. - 1 review for engineering industry - Less than $10,000 avg. project cost - Call Center Services for Engineering Company (4.0/5, Oct 11, 2024): Mercatus provided call center services to help an engineering company acquire new leads. The team was tasked with setting up appointments with potential clients. [Read Full Review](https://clutch.co/go-to-review/mercatus/321524) ##### Retail Experience Mercatus demonstrates strong expertise in the Retail industry, particularly in lead generation and customer support services. Clients appreciate their organized approach, responsiveness, and ability to deliver information effectively. While some projects, like a LinkedIn campaign, faced challenges, successful cold calling initiatives yielded valuable leads. Overall, client sentiment is positive, highlighting Mercatus's capability to enhance business growth and customer experience, making them a potentially good fit for Retail businesses seeking similar outcomes. - 3 reviews for retail industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Experience Support for Fashion E-Commerce Firm (5.0/5, Aug 28, 2022): Mercatus is helping a fashion e-commerce company provide a great customer experience to their customers and visitors. Their CX agents support the end customers in finding solutions to their problems. [Read Full Review](https://clutch.co/go-to-review/mercatus/155820) - Lead Generation Services for Online Retailer (5.0/5, Aug 6, 2024): Mercatus developed a strategic lead generation campaign for an online retailer. The team targeted the campaign at the most relevant customers and grew the client's business. [Read Full Review](https://clutch.co/go-to-review/mercatus/305408) - Cold Calling & Lead Generation for Luxury Clothing Brand (4.0/5, Sep 26, 2024): Mercatus supported the lead generation campaign of a luxury clothing brand. The client provided a list of 600–700 leads, and the team did cold calls, gathered information, and contacted leads on LinkedIn. [Read Full Review](https://clutch.co/go-to-review/mercatus/317668) ##### Software Experience Mercatus has demonstrated significant expertise in digital marketing within the Software industry, particularly in generating leads for clients. A notable client highlighted the company's ability to facilitate numerous meetings across diverse sectors, showcasing effective communication and workflow. Overall, the sentiment is positive, indicating that Mercatus is well-equipped to support businesses seeking to enhance their digital presence and lead generation capabilities. - 1 review for software industry - $10,000 – $49,000 avg. project cost - Lead Generation for LS-S Leadership Support (4.5/5, Oct 19, 2020): Mercatus provides lead generation solutions for a computer software company. The team was tasked to secure 6–8 leads each month. [Read Full Review](https://clutch.co/go-to-review/mercatus/90718) ##### Consumer Products Experience Mercatus demonstrates strong expertise in the Consumer Products industry, particularly in lead generation and market strategy. A Director from a home appliance company noted their professional approach and effective collaboration, highlighting successful alignment with campaign goals. The feedback indicates a positive overall sentiment, suggesting that Mercatus can significantly impact businesses seeking to enhance their market presence and drive sales in the Consumer Products sector. - 1 review for consumer products industry - $10,000 – $49,000 avg. project cost - Digital Marketing for Home Appliance Company (4.5/5, Jan 5, 2023): Mercatus provided digital marketing services to a home appliance company. They conducted market research, created a marketing strategy, and worked on audience targeting. [Read Full Review](https://clutch.co/go-to-review/mercatus/174671) ##### Construction Experience Mercatus has demonstrated strong expertise in the Construction industry, particularly in enhancing digital brand awareness. Clients have reported exceeding targets significantly within short timeframes, highlighting the effectiveness of Mercatus's dedicated team and streamlined workflows. Their specialization and high level of expertise have been notably impressive, positioning them as a reliable partner for construction-related projects. Overall, client feedback indicates a strong sentiment towards Mercatus as a capable provider for businesses seeking impactful marketing solutions in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Branding for Aluminium Architecture Company (5.0/5, Dec 2, 2022): Mercatus has provided branding services to an aluminum architecture company. They have conducted an overshoot target. [Read Full Review](https://clutch.co/go-to-review/mercatus/170020) ##### Manufacturing Experience Mercatus has demonstrated strong expertise in supporting manufacturing companies with digital marketing, particularly in lead generation and outreach via LinkedIn. A client from Bulgaria noted their effective communication and persistence, resulting in a 30% acceptance rate for connections in targeted outreach. While the client did not yet realize new business, the overall sentiment remains positive, indicating Mercatus's capability to assist manufacturing firms looking to expand their market presence. - 1 review for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Digital Marketing for Industrial Machinery Manufacturer (5.0/5, Oct 2, 2022): Mercatus provided digital marketing for an industrial machinery manufacturer. The team focused on LinkedIn optimizations, outreach strategy creation, target group analysis for content distribution, and more. [Read Full Review](https://clutch.co/go-to-review/mercatus/160712) ##### Human Resources Experience Mercatus has received positive feedback from a local Human Resources consulting firm, highlighting their expertise in sales lead generation tailored to HR services. Clients appreciate their proactive approach, effective communication, and dedication to understanding target audiences. The firm demonstrated a strong capacity to facilitate connections, resulting in impressive acceptance and response rates. Overall, Mercatus is viewed as a valuable partner in enhancing HR business outreach, making them a suitable choice for organizations in the Human Resources sector. - 1 review for human resources industry - Less than $10,000 avg. project cost - Sales Leads Generation for HR Consulting Company (4.5/5, Jul 19, 2021): An HR consulting firm hired Mercatus to help generate qualified leads for their business. Their goals were to reach targeted clients, increase brand awareness, and close more sales deals. [Read Full Review](https://clutch.co/go-to-review/mercatus/84803) ##### eCommerce Experience Mercatus demonstrates strong expertise in eCommerce lead generation, evidenced by their tailored, data-driven strategies that effectively target high-value prospects. Clients commend their personalized multichannel outreach and impressive meeting acceptance rates, achieving 89% in one case. Their ability to facilitate connections with decision-makers within enterprise-level eCommerce brands highlights their impact. Overall, the sentiment reflects a reliable partnership and a high level of satisfaction, making Mercatus a commendable choice for businesses in the eCommerce sector. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation for Customer Data Platform (5.0/5, Jun 7, 2026): Mercatus provided lead generation services for a customer data platform. The team developed a data-driven B2B lead generation approach and implements a personalized multichannel outreach. [Read Full Review](https://clutch.co/go-to-review/mercatus/462761) #### Completed projects in 5 countries - Bulgaria (17 projects) - Estonia (1 projects) - Poland (1 projects) - Romania (2 projects) - Spain (1 projects) This provider is available in 6 time zones: - Greenwich Mean Time (GMT) - Arabia Standard Time (AST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) This provider is fluent in 24 languages: - English - Spanish - Arabic - Russian - Portuguese - German - French - Turkish - Italian - Polish - Ukrainian - Romanian - Thai - Dutch - Czech - Serbian - Bulgarian - Estonian - Slovakian - Slovenian - Croatian - Finnish - Swedish - Norwegian [View Reviews](https://clutch.co/profile/mercatus?verified=true#reviews) --- ### [Go Answer](https://clutch.co/profile/go-answer) #### 4.3 out of 5 star rating (16 reviews) - 1,000 - 9,999 employees - Garden City, NY #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description Go Answer is a business process outsourcing company specializing in answering services and customer support across various communication channels. Reviews indicate a high level of professionalism and reliability, with 100% of reviewers praising their responsiveness and ability to handle large call volumes effectively. Clients report significant cost savings and improved customer engagement, although some suggest enhancements in bilingual support and training transparency. [Visit Website](https://www.goanswer.io/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Transparent Clients express a strong sentiment of transparency regarding Go Answer's services. One client noted, 'They’ve been straight with me since day one,' highlighting the company's commitment to honesty. Furthermore, they emphasized the prompt provision of call recordings upon request, reinforcing their reliability. Overall, feedback indicates that Go Answer delivers on its promises, fostering trust and satisfaction among clients who appreciate the clarity and professionalism in their interactions. - Call Center Service for Law Firm (5.0/5, Aug 23, 2021): Sometimes, they don’t write down the full transcript after the call goes over the 10-minute mark. However, Go Answer is always transparent and prompt in providing us with the full recordings of the calls whenever we request them. They’ve been straight with me since day one, and they provided the service that they were selling — they really have delivered what they said they would deliver. [Read Full Review](https://clutch.co/go-to-review/go-answer/114413) - Call Center Services for E-Commerce Retailer (5.0/5, Aug 13, 2021): Maybe they can improve the disclosure on their training techniques, because that might help bridge the gap of communication and help with errors. For example, we just had a huge change in our OMS system, so we had to train everyone. I think they've mentioned it maybe once or twice in a couple of years, but we would like a bit of transparency in how they train their shared agents or a dedicated agent. [Read Full Review](https://clutch.co/go-to-review/go-answer/107204) #### Experience in 8 industries Go Answer has demonstrated expertise across various industries including Legal, Financial Services, Hospitality, and E-commerce. Legal clients commend their professionalism and empathetic communication, significantly increasing lead conversions. Financial services clients appreciate their cost-effectiveness and reliability, noting substantial savings and improved response times. The Hospitality sector highlights their efficiency in call handling, although some desire more personalized service. Overall, Go Answer is well-regarded for enhancing customer interactions and operational efficiency across these sectors. [Read All Reviews](https://clutch.co/profile/go-answer?verified=true#reviews) ##### Legal Experience Go Answer has received positive feedback from legal industry clients, highlighting their professionalism and responsive service. Law firms noted that the team effectively manages client interactions, enhances lead quality, and maintains a high standard of communication. Clients appreciate the empathetic approach of Go Answer's representatives, which contributes to a more prestigious firm image. Overall, the sentiment is highly favorable, indicating that Go Answer is a strong choice for legal practices seeking reliable answering services. - 2 reviews for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Answering Services for Personal Injury Law Firm (4.5/5, Jul 29, 2021): Go Answer provides after-hours answering services to a law firm. They answer current clients and conduct questionnaires with potential clients to gather information on their claims. [Read Full Review](https://clutch.co/go-to-review/go-answer/94798) - Call Center Service for Law Firm (5.0/5, Aug 23, 2021): A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of taking calls. [Read Full Review](https://clutch.co/go-to-review/go-answer/114413) ##### Financial services Experience Go Answer has received positive feedback from clients in the financial services industry, highlighting their responsiveness and strong communication skills. Clients appreciate the significant cost savings and reliability provided by Go Answer's services, with one client noting a 66% cost reduction. Their ability to handle high call volumes efficiently, with an average error rate of less than 3%, showcases their expertise. Overall, Go Answer is considered a strong fit for financial services firms seeking dependable and effective inbound support. - 4 reviews for financial services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Commerce Retailer (5.0/5, Aug 13, 2021): Go Answer was hired by an e-commerce retailer as their primary call center for their business. The team provides about 120 agents during peak hours and handles 75% of their customers' calls. [Read Full Review](https://clutch.co/go-to-review/go-answer/107204) - Call Center Service for Bank (5.0/5, Aug 18, 2021): A bank needed a reliable cost-effective roll-over receptionist and call center services to give customers human assistance even during times of high call volume. They hired Go Answer for the project. [Read Full Review](https://clutch.co/go-to-review/go-answer/110813) - After Hours Answering For Financial Services (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118312) - Numerous Answering Services for Financial Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/136913) ##### Other industries Experience Go Answer demonstrates strong expertise in Business Process Outsourcing for the Other industries sector, receiving positive feedback for their efficient customer service and cost-saving solutions. Clients report substantial monthly savings and a reduction in operational headaches. Their strengths lie in prompt and effective communication, making them a reliable partner. However, there is room for growth, particularly in service expansion. Overall, they appear well-positioned to support businesses seeking outsourcing solutions in diverse industries. - 4 reviews for other industries industry - $200,000 – $999,999 avg. project cost - Customer Relations Support for Enterprise (4.0/5, Dec 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/37005) - Great Plans and Pricing (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118329) - Go Answer Was the Best Value (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118331) - Live Answering Help for Healthcare Company (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118336) ##### Hospitality & leisure Experience Go Answer demonstrates strong capabilities in managing high call volumes for clients in the Hospitality & leisure industry, effectively reducing labor costs and saving time. Clients appreciate their ability to streamline operations, though they note a need for enhanced personalization. Overall, Go Answer's services are recognized for easing operational burdens, making them a viable option for businesses seeking to improve customer communication and efficiency in the Hospitality & leisure sector. - 1 review for hospitality & leisure industry - $10,000,000 + avg. project cost - Telecommunications Services for Hospitality Company (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/146388) ##### Real estate Experience Go Answer has demonstrated notable expertise in the real estate sector, receiving positive feedback for their responsiveness and tailored solutions. Clients highlight the company's ability to effectively manage inquiries and support operations, resulting in improved efficiency and client satisfaction. Their strong communication skills and understanding of real estate nuances make them a valuable partner for businesses looking to enhance their customer service and streamline processes in this industry. - 1 review for real estate industry - Less than $10,000 avg. project cost - Go Answer Never Misses a Call (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118325) ##### Business services Experience Go Answer demonstrates strong expertise in the Business services industry, receiving positive feedback for their effective solutions and responsive customer support. Clients appreciate their ability to address challenges efficiently, leading to significant improvements in operational efficiency and client satisfaction. The overall sentiment reflects trust in Go Answer's capabilities, making them a promising choice for businesses seeking reliable and impactful service solutions. - 2 reviews for business services industry - Less than $10,000 avg. project cost - Intuitive and Easy to Use Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118307) - Beyond Expectations Customer Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118309) ##### Retail Experience Go Answer has demonstrated strong expertise in the Retail industry, with clients highlighting their effective customer service solutions that enhance operational efficiency. Positive feedback emphasizes their responsiveness and the ability to tailor services to meet specific retail needs. Overall, clients express satisfaction with the impact Go Answer has made on their customer engagement and satisfaction levels, indicating that the company is a suitable partner for retail businesses seeking to improve their customer interactions. - 1 review for retail industry - Less than $10,000 avg. project cost - Live Agents and Email Answering for Retail Firm (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118301) ##### Healthcare Experience Go Answer has demonstrated substantial expertise in the Healthcare industry, earning positive feedback for their effective communication and operational support. Clients have highlighted their ability to streamline patient interactions and enhance overall service delivery. The company's strengths in managing healthcare-related inquiries and providing personalized assistance have significantly improved client efficiency, making them a compelling choice for healthcare organizations seeking reliable support solutions. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Go Answer Was the Best Value (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118331) ##### Education Experience Go Answer has received positive feedback from clients in the Education industry, highlighting their expertise in delivering tailored solutions that enhance operational efficiency. Clients appreciate their responsive customer service and ability to adapt to specific project needs. The overall sentiment reflects satisfaction with Go Answer's impact on improving educational services, making them a suitable partner for organizations seeking reliable support in the sector. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Fantastic Service and No Call Queues (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/116830) #### 1.8 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Go Answer as offering good value for money, with notable cost savings reported. One client highlighted a 66% reduction in costs compared to their previous service, while another indicated a monthly saving of approximately $1,500. Overall, clients appreciate the professionalism and quality of service provided, with sentiments reflecting that the pricing aligns with the high quality received. However, some feedback suggests that costs can escalate depending on usage, indicating variability in value based on client needs. [Read All Reviews](https://clutch.co/profile/go-answer?verified=true#reviews) - Less than $10,000 (10 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 16 cities - Pensacola, Florida (1 projects) - Winter Garden, Florida (1 projects) - Kansas City, Missouri (1 projects) - Nashville, Tennessee (1 projects) - Chicago, Illinois (1 projects) - Park Forest, Illinois (1 projects) - West New York, New Jersey (1 projects) - New York City, New York (1 projects) - South Milwaukee, Wisconsin (1 projects) - Santa Ana, California (1 projects) - Portland, Oregon (1 projects) - Pittsburgh, Pennsylvania (1 projects) - Manassas, Virginia (1 projects) - Bridgeton, Missouri (1 projects) - Flushing, New York (1 projects) - Pound, Virginia (1 projects) This provider is available in 2 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/go-answer?verified=true#reviews) --- ### [OWORKERS](https://clutch.co/profile/oworkers) #### 4.5 out of 5 star rating (2 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Plovdiv, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Customer Service Outsourcing - 25% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 15% Staffing #### Company description OWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned. [Visit Website](https://oworkers.com/) #### Professional Oworkers has received positive feedback regarding their professionalism, particularly in their commitment to ownership and effective communication. Clients noted their ability to enhance monitoring coverage and reduce abuse rates, demonstrating a strong alignment with project goals. One client highlighted their impressive performance and adherence to guidelines, while another mentioned the increased quality of services experienced by users. Overall, the sentiment reflects a high level of satisfaction with Oworkers' professional approach. #### Experience in 2 industries OWORKERS has demonstrated expertise primarily in the Regtech and Information Technology sectors. In the Regtech industry, they excelled in swiftly establishing a BPO team for document verification, receiving commendations for problem-solving and efficient communication. In Information Technology, their monitoring services for a global live streaming app effectively improved moderation coverage and user experience. Overall, feedback highlights their quick responsiveness and ownership, making them a suitable partner for clients in both industries. [Read All Reviews](https://clutch.co/profile/oworkers?verified=true#reviews) ##### IT Services Experience OWORKERS has received positive feedback for their expertise in setting up BPO teams and document verification processes within the EU. Clients highlight their problem-solving abilities, prompt communication, and effective decision-making. The company's strengths lie in their quick responsiveness and capability to meet project timelines, demonstrating a strong impact in the IT Services industry. Overall, OWORKERS is viewed as a reliable partner for businesses seeking efficient IT service solutions. - 1 review for it services industry - Unknown avg. project cost - BPO Services for RegTech Company (4.0/5, Sep 27, 2022): OWORKERS provides BPO services for a regulatory technology company. They've helped the client set up a BPO team consisting of 15 people. Their task is to process various types of documents on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/oworkers/159937) ##### Information technology Experience Oworkers has demonstrated significant expertise in app monitoring and moderation for the live streaming sector, particularly for global platforms like Hakuna. Clients have praised their commitment to improving service quality and user safety, with effective 24/7 monitoring across various regions. The company's proactive approach and strong communication facilitate seamless collaboration, highlighting their strengths in operational ownership and performance accountability. Overall, Oworkers is well-positioned as a reliable partner in the Information Technology industry for projects requiring robust moderation solutions. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Application Management Services for Live Streaming Platform (5.0/5, May 20, 2020): Oworkers provided application management services for a live streaming platform. The team is responsible for monitoring the application across various regions. [Read Full Review](https://clutch.co/go-to-review/oworkers/91964) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Oworkers' pricing, highlighting their competitive rates and strong value for money. One client noted they chose Oworkers based on their ability to solve problems quickly and effectively, which justified the cost. Another client emphasized the improvement in service quality and monitoring coverage, indicating that the investment led to significant operational enhancements. Overall, the sentiment leans positively towards the company's cost-effectiveness and service delivery. [Read All Reviews](https://clutch.co/profile/oworkers?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - Estonia (1 projects) - South Korea (1 projects) This provider is available in 11 time zones: - Middle East Time (MET) - Greenwich Mean Time (GMT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) - Universal Coordinated Time (UTC) This provider is fluent in 30 languages: - Arabic - Bulgarian - Cantonese - Croatian - Czech - Danish - Dutch - English - Filipino - Finnish - French - German - Hindi - Hungarian - Italian - Japanese - Korean - Mandarin - Norwegian - Polish - Portuguese - Romanian - Russian - Slovakian - Spanish - Swedish - Thai - Turkish - Ukrainian - Vietnamese [View Reviews](https://clutch.co/profile/oworkers?verified=true#reviews) --- ### [AnswerFirst](https://clutch.co/profile/answerfirst) #### 4.2 out of 5 star rating (24 reviews) - 250 - 999 employees - Tampa, FL #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Customer Service Outsourcing #### Company description AnswerFirst is a call management service provider known for its reliable handling of inbound calls and customer service. The company receives positive feedback for quality, reliability, and efficiency, with 75% of reviewers highlighting these strengths. Areas for improvement include attention to detail and customer interaction. Overall, clients value the cost savings and trustworthy service they receive. [Visit Website](https://answerfirst.com/?utm_source=clutch.co&utm_medium=referral) #### Trustworthy Clients express a strong sense of trust in AnswerFirst, noting their reliability and quality of work. One client highlighted the comfort and guarantee of their security services, stating, 'I can trust them.' Additionally, they mentioned significant cost savings, estimating thousands of dollars saved monthly. Overall, the sentiment towards AnswerFirst is positive, with an emphasis on their trustworthy nature and effective team. - General Inbound Services for Manufacturing Company (4.0/5, Dec 22, 2017): Their security services are comfortable, guaranteed, and recommended. They provide good quality, are a good team, and I can trust them. [Read Full Review](https://clutch.co/go-to-review/answerfirst/37013) #### 0.6 out of 5.0 rating for cost What Clients Have Said Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further. [Read All Reviews](https://clutch.co/profile/answerfirst?verified=true#reviews) - Less than $10,000 (21 reviews) - $50,000 to $199,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive AnswerFirst is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 24 cities - Port Saint Lucie, Florida (1 projects) - Fort Worth, Texas (1 projects) - Chicago, Illinois (1 projects) - Indianapolis, Indiana (1 projects) - Bay Shore, New York (1 projects) - Columbus, Ohio (1 projects) - Youngstown, Ohio (1 projects) - Clovis, California (1 projects) - Hayward, California (1 projects) - Denver, Colorado (1 projects) - Las Vegas, Nevada (1 projects) - Tempe, Arizona (1 projects) - Chester, Virginia (1 projects) - Chipley, Florida (1 projects) - Franklin, North Carolina (1 projects) - Loveland, Ohio (1 projects) - Clifton Heights, Pennsylvania (1 projects) - DuBois, Pennsylvania (1 projects) - Branford, Florida (1 projects) - Brick, New Jersey (1 projects) - Flanders, New Jersey (1 projects) - Fort Plain, New York (1 projects) - Montpelier, Idaho (1 projects) - Aldie, Virginia (1 projects) [View Reviews](https://clutch.co/profile/answerfirst?verified=true#reviews) --- ### [Riseup Labs](https://clutch.co/profile/riseup-labs) #### 4.9 out of 5 star rating (45 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Dhaka, Bangladesh #### Services Provided - Allocation of Expertise by Percentage - 10% AI Agents - 10% UX/UI Design - 10% Custom Software Development - 10% AI Development - 10% Customer Service Outsourcing - 10% Generative AI - 10% IT Managed Services - 10% Mobile App Development - 10% IT Staff Augmentation - 10% Web Development #### Company description Riseup Labs is a versatile technology company excelling in custom software and mobile app development, UI/UX design, and backend solutions. Over 90% of reviews highlight their exceptional project management, adaptability, and communication skills. Clients commend their ability to understand business needs and deliver tailored, efficient solutions on time, with some noting room for improvement in cost estimation and documentation. [Visit Website](https://www.riseuplabs.com/) #### Timely Overall sentiment regarding timeliness in client feedback for Riseup Labs is highly positive. Clients consistently report that projects were delivered on or ahead of schedule, with one client stating, "Requests were met ahead of schedule and exceeded our expectations." Another remarked, "The project was completed on time and took into account all requirements." Furthermore, the effective communication and adaptability of Riseup Labs contributed to their ability to meet deadlines, enhancing the overall project experience. - Frontend UI Design for Digital Marketing Company (5.0/5, Jun 14, 2022): The amazing outcome with a project delivered within a very fast agile deadline. We kept changing the SOW, but the vendor could deliver and match rapidly varying requirements. The project was delivered on time and was of excellent quality. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/22777) - Mobile Portal for Digital Financial Service Company (5.0/5, Mar 30, 2022): We communicated via phone, email, and in-person meetings. The team was great at communicating and executing on time. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/14598) - Game Dev for Mobile Network Operator (5.0/5, Aug 5, 2021): The team manages the project and the time difference well, and they follow timelines. We communicate via email, zoom, and WhatsApp. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/99972) - Website Development for Event Management Company (4.5/5, Jul 14, 2021): We consider the project a rousing success because we launched on time and stayed within our budget. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/81133) - Mobile App Dev for Clean Cooking Solutions Company (4.0/5, Dec 28, 2025): Riseup Labs’ project management process is good, and they deliver on time. We communicate via in-person meetings, virtual meetings, and email or messaging apps. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/427582) #### Reviewed 2 times in the past 6 months In the past six months, Riseup Labs has received positive feedback for their effective project management and adaptability. Clients praised their ability to understand business workflows and deliver tailored solutions, such as a custom recruitment platform that improved operational efficiency by 30%. Communication was highlighted as a strength, with timely responses to queries. However, some clients suggested enhancing documentation for non-technical users. Overall, Riseup Labs is viewed as a reliable and flexible technology partner. - 2 of 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/riseup-labs?sort_by=date_desc&verified=true#reviews) #### 4.9 out of 5.0 rating for cost What Clients Have Said Client feedback on Riseup Labs reflects a generally positive sentiment regarding their cost and value for money. Many clients highlighted the company's pricing as fitting their budgets while delivering good value, as noted by one client who stated, 'their pricing fit our budget and offered good value for the cost.' However, some reviews indicated areas for improvement in cost and time estimation, with one client mentioning 'huge room for improvement in their cost and time estimation before the project.' Overall, clients appreciate the balance of quality and affordability. [Read All Reviews](https://clutch.co/profile/riseup-labs?verified=true#reviews) - Less than $10,000 (15 reviews) - $10,000 to $49,000 (7 reviews) - $50,000 to $199,999 (3 reviews) #### 3 fixed price Customer Service Outsourcing packages Full-Time Customer Support Representative Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages. --- ### [SummitNext](https://clutch.co/profile/summitnext) #### 4.7 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Petaling Jaya, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 20% AI Development - 10% Back Office Outsourcing - 15% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description SummitNext is a Customer Service BPO specializing in Customer Support Outsourcing and community management. Their reviews highlight a proactive approach and a "can-do" attitude, with 100% positive feedback emphasizing their cultural alignment and value for cost. Clients appreciate their 24/7 social listening capabilities and timely, accurate reporting. [Visit Website](https://summitnext.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=my-bpo) #### Understands their clients' needs Client feedback highlights SummitNext's strong understanding of their needs, as evidenced by their adaptability and proactive communication. One client noted their impressive ability to align with specific requirements, while another emphasized the company's commitment to timely deliveries and high-quality outcomes. Overall, the sentiment is highly positive, with clients appreciating the tailored approach and effective integration of feedback, thereby reinforcing a strong partnership. - Social Media Management for Sales Technology Company (5.0/5, Mar 8, 2023): Understanding of the local nuances into client's complaint buckets was a key outcome. Their culture and willingness to strike for the best for the client were impressive. They were always on top of the project throughout the entire process, very proactive with a 'can-do' attitude. [Read Full Review](https://clutch.co/go-to-review/summitnext/185486) #### 1 review mentions Customer Service Outsourcing Social Media Management for Sales Technology Company 5.0/5 — SummitNext Technologies Sdn. Bhd. was hired by a marketing company for their social media management services. The team was tasked with publishing listings and managing online communities on Facebook. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/summitnext/185486) #### Experience in 3 industries SummitNext has demonstrated expertise across various industries, including financial services, eCommerce, and marketing. Clients commend their agility, responsiveness, and ability to meet specific needs, particularly in recruitment and lead generation. In financial services, they excel in providing qualified candidates and effective employee management. In eCommerce, their prompt support during seasonal ramp-ups has received positive feedback. Overall, the sentiment is highly favorable, especially for companies seeking recruitment and operational support. [Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) ##### Financial services Experience SummitNext has received positive feedback from clients in the financial services sector, particularly for their expertise in recruitment and employee management. Clients noted the company's ability to deliver high-quality candidates, responsiveness, and effective communication. Their adaptability to client needs and commitment to compliance were also highlighted as significant strengths. Overall, SummitNext is seen as a reliable partner that aligns well with the operational and budgetary requirements of financial service companies. - 2 reviews for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Employee Mgmt & Recruitment Services for FinTech Company (5.0/5, Sep 24, 2023): SummitNext Technologies Sdn. Bhd. provides employee management and recruitment services for a fintech company. The team is tasked with finding talented and qualified candidates for the client. [Read Full Review](https://clutch.co/go-to-review/summitnext/235284) - Staffing Services for Financial Services Provider (4.0/5, Jun 25, 2024): A financial services provider has tapped SummitNext to find and hire Mandarin-speaking executives. These executives are expected to assist clients in getting onboarded with the company's platform. [Read Full Review](https://clutch.co/go-to-review/summitnext/296496) ##### eCommerce Experience SummitNext Technologies Sdn. Bhd. has received positive feedback from eCommerce clients, highlighting their agility and result-oriented approach. Clients appreciate their responsiveness and effective project management, noting successful outcomes during peak periods. The company's high ratings, good value for cost, and alignment with client values further reinforce their expertise in the eCommerce sector, making them a strong candidate for businesses seeking reliable support. - 1 review for ecommerce industry - $50,000 – $199,999 avg. project cost - Staff Augmentation for E-Commerce Company (4.5/5, Sep 25, 2023): SummitNext Technologies Sdn. Bhd. provided staff augmentation services for an e-commerce company. They augmented the client's team during a period of heightened demand. [Read Full Review](https://clutch.co/go-to-review/summitnext/234855) ##### Consulting Experience SummitNext Technologies Sdn. Bhd. has garnered positive feedback in the Consulting industry for their integrity, innovative solutions, and proactive project management. Clients highlighted their expertise in lead generation, community management, and social listening, noting significant improvements in client engagement and reporting accuracy. The overall sentiment reflects satisfaction with their alignment of values, timely delivery, and impressive customer service, making them a strong candidate for organizations seeking reliable consulting support. - 2 reviews for consulting industry - 2 reviews are 5 stars - Unknown avg. project cost - Social Media Management for Sales Technology Company (5.0/5, Mar 8, 2023): SummitNext Technologies Sdn. Bhd. was hired by a marketing company for their social media management services. The team was tasked with publishing listings and managing online communities on Facebook. [Read Full Review](https://clutch.co/go-to-review/summitnext/185486) - Lead Generation for Value Added Reseller (5.0/5, Mar 30, 2023): SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. [Read Full Review](https://clutch.co/go-to-review/summitnext/191082) #### Very responsive SummitNext is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Hit Rate Solutions](https://clutch.co/profile/hit-rate-solutions) #### 4.8 out of 5 star rating (16 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 45% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Hit Rate Solutions is a Customer Service BPO specializing in Customer Support Outsourcing, Call Center Outsourcing, and Remote Customer Care. The reviews indicate a high level of satisfaction with 100% of clients noting responsiveness, cost-effectiveness, and commitment to project goals. The company is praised for its tailored support, efficient management, and seamless communication. [Visit Website](https://hitratesolutions.com/call-center-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support) #### Reliable Clients consistently describe Hit Rate Solutions as a reliable partner, noting their prompt responses and timely project management. One client highlighted their 'quick and reliable' service, while another emphasized their ability to reduce workload efficiently. The reviews reflect an overall positive sentiment, with clients appreciating the company's commitment to delivering results and their responsiveness to needs. - Call Center Services for Dental Appliances Provider (5.0/5, Jun 19, 2025): The project management was always quick and reliable. They consistently delivered items on time and were responsive to our needs. We commend how fast they can handle a project. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/383369) - Call Center Services for Mental Health Services Provider (5.0/5, Jan 17, 2024): The Hit Rate Solutions team is reliable and has reduced the time our in-house administrative assistant spends on phone calls. They respond promptly to every message and leave detailed notes about each phone conversation. Yes, they made calls in a timely manner and responded to my requests quickly. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/262283) #### 3 reviews mention Customer Service Outsourcing Sales Outreach for Food Safety Consulting Co 5.0/5 — Hit Rate Solutions provides sales outreach services for a food safety consulting company. Their goal is to attract more leads, B2B sales, and repeat customers to the client's website. - 3 of 3 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/254632) #### Experience in 6 industries Hit Rate Solutions has demonstrated expertise across various industries, including financial services, real estate, healthcare, and consumer products. Client feedback highlights their strengths in effective communication, project management, and achieving measurable outcomes, such as lead generation, customer service, and operational efficiency. Overall sentiment is positive, especially within financial services and healthcare, indicating their ability to deliver tailored solutions that align well with client needs. [Read All Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) ##### Arts, entertainment & music Experience Hit Rate Solutions demonstrates significant expertise in the Arts, entertainment, and music industry, particularly in managing marketing operations in Asia. Clients commend their organizational efficiency and strong understanding of the Asian market, which translates into substantial cost savings. The overall sentiment is positive, highlighting their qualified team and effective communication. Their ability to navigate non-Western markets positions them as a valuable partner for businesses looking to expand in the Arts, entertainment, and music sectors. - 1 review for arts, entertainment & music industry - $10,000 – $49,000 avg. project cost - Order Processing Support for Entertainment Company (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/136740) ##### Financial services Experience Hit Rate Solutions has demonstrated strong expertise in the financial services sector, particularly in legal assistance and customer service for debt consolidation firms. Clients commend their efficient project management, timely communication, and ability to meet specific needs with budget-friendly solutions. Overall sentiment reflects high satisfaction, noting their professionalism and effective recruitment strategies, making them a valuable partner for businesses seeking to enhance their operations in the financial services industry. - 3 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Market Research Survey for Independent Consultant (5.0/5, Feb 11, 2018): Outsourced resources from Hit Rate used telephone calls, emails, and texts to conduct data collection for marketing research. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/48684) - Legal Assistants & Support for Debt Consolidation Company (5.0/5, Nov 10, 2023): Hit Rate Solutions provides legal assistance and customer service support for a debt consolidation company. Their resources process legal documents, helping the client negotiate with creditors and law firms.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/248864) - Virtual Assistant & Recruiting for Financial Services Co (5.0/5, Jun 19, 2025): Hit Rate Solutions provides ongoing virtual assistant services for a financial services company. The team is responsible for handling the client's recruiting efforts. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/383552) ##### Healthcare Experience Hit Rate Solutions has demonstrated significant expertise in the Healthcare industry, particularly in mental health services, by efficiently managing call responses and client intake processes. Clients appreciate their reliability, quick communication, and ability to reduce administrative workload. The positive feedback highlights their adaptability to specific needs, showcasing their strength in enhancing operational efficiency for healthcare providers. Overall sentiment is highly favorable, indicating they are a strong fit for businesses seeking support in client engagement. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Mental Health Services Provider (5.0/5, Jan 17, 2024): Hit Rate Solutions provides call center services for a mental health services firm. The team is responsible for returning phone calls from potential clients and handling phone intakes. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/262283) ##### Real estate Experience Hit Rate Solutions has received highly positive feedback from clients in the real estate sector, emphasizing their expertise in lead generation and conversion strategies. The company's strengths include effective project management, a commitment to professionalism, and exceptional customer service. Clients appreciate their tailored approach to defining target markets and crafting compelling communication strategies, leading to measurable outcomes like improved conversion rates and ROI. Overall, they are well-suited for real estate businesses seeking to enhance their prospect engagement and sales effectiveness. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Telemarketing Campaign for Real Estate Company (5.0/5, Feb 26, 2024): Hit Rate Solutions runs a telemarketing campaign for a real estate company. The team has defined a target market, created a contact list and a script, trained telemarketing agents, and executed call campaigns. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/271425) ##### Consumer products & services Experience Hit Rate Solutions demonstrates strong expertise in the Consumer products & services industry, particularly in providing dependable back-office support and customer follow-up services. Clients appreciate their commitment to project management and timely responses, which enhance operational efficiency. The overall sentiment is highly positive, with clients noting significant time savings and improved customer interactions, indicating that Hit Rate Solutions is a valuable partner for businesses seeking to optimize their service delivery in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Phone Answering & Data Encoding Services for Locksmith Firm (5.0/5, Dec 2, 2023): Hit Rate Solutions provides call answering and data encoding services for a locksmith company. The team forwards calls to field technicians and ensures the job order gets done for the end customers.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/253525) ##### Consulting Experience Hit Rate Solutions demonstrates strong expertise in the Consulting industry, particularly in sales development through effective outbound calling strategies. Clients have praised their efficient project management, timely delivery, and excellent communication. Notably, one client highlighted their impressive volume of over 4,000 dials in just 80 hours, showcasing their impactful results. Overall, the company is well-regarded for providing high-quality services at a competitive price, making them a suitable choice for businesses seeking reliable consulting support. - 1 review for consulting industry - Less than $10,000 avg. project cost - Call Center Services for Consulting Company (4.5/5, Jan 19, 2024): A consulting company hired Hit Rate Solutions for call center services. The team performed outbound phone calls to gather information from key accounts focused on sales development. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/262824) ##### Other Industry Experience Hit Rate Solutions demonstrates strong expertise in driving incremental revenue for clients in the Other Industry sector. Feedback emphasizes their professionalism, efficient communication, and ability to deliver comparable results to internal efforts, all while maintaining brand integrity. Clients appreciate their cost-effective solutions and solid customer engagement strategies, making them a promising partner for businesses seeking growth and improved customer interactions. - 1 review for other industry industry - Less than $10,000 avg. project cost - Outbound Prospecting & Customer Engagement for Equipment Supplier (4.5/5, Nov 6, 2017): Hit Rate Solutions provides seasonal marketing assistance by managing activities, events, messages, and calls to boost customer engagement and increase revenue.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/26456) #### Completed projects in 2 countries - Canada (1 projects) - United States (11 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) --- ### [Pontica Solutions](https://clutch.co/profile/pontica-solutions) #### 4.7 out of 5 star rating (3 reviews) - < $25 average hourly rate - 250 - 999 employees - Sofia, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 5% AI Consulting - 30% Back Office Outsourcing - 40% Customer Service Outsourcing - 5% Generative AI - 20% IT Staff Augmentation #### Company description Pontica Solutions is a Customer Service Outsourcing company that excels in providing call center and customer support services. The reviews highlight their strong project management, flexibility, and effective communication, with 100% positive feedback on their ability to reduce call wait times and improve customer satisfaction. Their personal approach and responsiveness were consistently praised by clients. [Visit Website](https://ponticasolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### High-quality work Pontica Solutions has garnered high praise for delivering exceptional quality work, particularly in managing customer service operations for Stuart, a leading delivery platform. Clients noted their impressive operational effectiveness and flexibility, which contributed to increased customer and courier satisfaction rates, rising from 62% to 69% and 75% to 81%, respectively. Their ability to adapt to client needs and achieve substantial cost reductions further underscores their high-quality service delivery. #### 2 reviews mention Customer Service Outsourcing Call Center Services for Transportation Company 5.0/5 — Pontica Solutions provided call center services for an transportation company. The team handled customer inquiries via phone and email, managed bookings, resolved issues, and offered performance reporting. - 2 of 2 Customer Service Outsourcing reviews are 5 stars - 2 new reviews for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/pontica-solutions/365255) #### Experience in 3 industries Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services. [Read All Reviews](https://clutch.co/profile/pontica-solutions?verified=true#reviews) ##### Transportation Experience Pontica Solutions demonstrates strong expertise in the Transportation industry, particularly in call center operations for airport transfer services. Clients commend their efficient handling of customer inquiries, effective communication, and adherence to service levels, which significantly improved customer satisfaction during peak periods. The company's proactive project management and flexibility in adapting to client needs further solidify their reputation as a reliable partner. Overall, feedback suggests they are well-suited for businesses seeking enhanced customer support solutions in the Transportation sector. - 1 review for transportation industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Transportation Company (5.0/5, Apr 7, 2025): Pontica Solutions provided call center services for an transportation company. The team handled customer inquiries via phone and email, managed bookings, resolved issues, and offered performance reporting. [Read Full Review](https://clutch.co/go-to-review/pontica-solutions/365255) ##### Financial services Experience Pontica Solutions has demonstrated notable expertise in the Financial services sector, particularly through their work with Qonto. Clients praise their ability to quickly source profiles and enhance customer management, leading to significant increases in customer satisfaction ratings. Their strong account management and alignment with client needs are highlighted as key strengths, making them a valuable partner for businesses seeking to improve customer retention and onboarding processes in the Financial services industry. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Financial Services Company (5.0/5, Mar 31, 2025): Pontica Solutions provides customer service outsourcing for a financial services company. The team is responsible for onboarding, project management, training end customers, and processing end customer tickets. [Read Full Review](https://clutch.co/go-to-review/pontica-solutions/363867) ##### Logistics & Supply Chain Experience Pontica Solutions has demonstrated significant expertise in the Logistics & Supply Chain industry by effectively managing customer service operations for Stuart, a last mile delivery platform. Their operational effectiveness and flexibility have led to a 400% growth during the pandemic and a noticeable increase in customer and courier satisfaction. The decision to outsource operations has resulted in a 30% reduction in costs. Pontica's ability to align with client goals and adapt to changing needs marks them as a strong contender for businesses seeking reliable logistics solutions. - 1 review for logistics & supply chain industry - $1,000,000 – $9,999,999 avg. project cost - Customer Service Operations for Logistics Company (4.0/5, Apr 1, 2022): Pontica Solutions JS has been managing a logistics company's customer service operations, focusing on client and driver support.  The team also monitors millions of orders per month to ensure timely deliveries.  [Read Full Review](https://clutch.co/go-to-review/pontica-solutions/14810) #### Completed projects in 2 countries - France (2 projects) - Switzerland (1 projects) This provider is fluent in 5 languages: - English - French - German - Italian - Bulgarian [View Reviews](https://clutch.co/profile/pontica-solutions?verified=true#reviews) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency. ## Customer Support Outsourcing FAQs ### What’s the difference between outsourcing and hiring freelance agents? Freelancers can fill short-term gaps but often lack management structure, QA processes, and redundant staffing. A dedicated customer support outsourcing company provides dedicated leadership, scalability, and established SLAs—crucial for brands that need consistent, round-the-clock coverage. ### Which industries benefit most from customer support outsourcing? E-commerce, SaaS, fintech, travel, and healthcare commonly leverage outsourced teams to handle seasonal spikes, global user bases, or specialized compliance requirements. ### What does a customer support outsourcing company do? A customer support outsourcing company acts as an external help desk, handling inbound and outbound interactions across phone, chat, email, social media, and other channels. These agencies make sure scripts align with brand guidelines and KPIs for optimal effectiveness. Moreover, they also handle the recruitment, training, and management of experienced agents who will be in charge of resolving tickets, processing orders, and providing technical assistance on behalf of the client. Ultimately, their main goal is to maintain—or improve—customer satisfaction while reducing overhead and expanding service coverage. ### What services do customer support providers offer? Customer support outsourcing companies don’t just provide one-size-fits-all solutions; they tailor their strategies and approach to help businesses provide the best support to their customers. When partnering with a full-service provider, clients can expect services such as: Voice, chat, and email support (Tier 1–3) Technical troubleshooting and product onboarding Order processing, refunds, and billing inquiries Social media moderation and community management Multilingual or 24/7 coverage Quality assurance, analytics, and CSAT reporting Many agencies also bundle back-office tasks such as data entry or CRM administration to create an end-to-end customer operations solution. ### How much does it cost to hire a customer support firm? Most customer service outsourcing projects reviewed on Clutch range from $10,000 – $49,999. Pricing depends on various factors such as agent location, language skills, and complexity of support. Here’s a rundown of average costs: Shared agents: $8–$15 per hour (often offshore) Dedicated agents: $15–$30 per hour for mid-tier markets Specialized or technical agents in high-cost regions: $30–$50+ per hour When preparing a budget, ensure you have a clear understanding of your project and which factors impact pricing. Always confirm whether fees include training, software licenses, and quality monitoring. ### How do I choose the right customer support provider? Map your project’s unique requirements—channels, hours, volumes, and languages. Shortlist vendors with proven experience in your industry and ticket complexity. Review verified client ratings, case studies, and sample reports on Clutch to evaluate performance metrics such as first-contact resolution or NPS lifts. Assess cultural fit—communication cadence, escalation procedures, and data-security standards. Schedule a discovery call or an interview to thoroughly discuss your project and get to know more about their services. Run a pilot or SLA-backed trial before signing a long-term contract. ### What are red flags to watch for in a customer support company? Guaranteed CSAT scores without a clear methodology Vague pricing or hidden setup fees High agent turnover rates or lack of training documentation Limited transparency into QA scores or call recordings Poor data-security certifications (e.g., no ISO/PCI compliance) ### What questions should I ask before hiring a customer support provider? How do you recruit, train, and retain agents for my account? Which tools (CRM, ticketing, QA) do you use, and can you integrate with ours? What are your average response and resolution times for clients like us? How is performance reported, and how often can we audit calls/chats? What is your disaster-recovery and data-protection policy? Can we start with a pilot program, and how is success defined?