# Top Collections Agencies in New York City

Recommended Collections companies in New York City include Appointment Setter Online, Top Customer Service, The Hour - Back Office and Virtual Assistant Services, Sybrid Private Limited, EXL Service, SunKnowledge Inc., Zesh Solutions, Gurland Corporation, WCH Service Bureau Inc., NetSet RCM Services.



We verify reviews and evaluate companies so you can choose with confidence.
We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch)

## List of the Best Top Collections Agencies in New York City

Ratings Updated: Jul 21, 2026


### [Appointment Setter Online](https://clutch.co/profile/appointment-setter-online)
#### 5 out of 5 star rating (54 reviews)
- $1,000+ minimum project size
- 1,000 - 9,999 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 20% Call Center Services
- 55% Sales Outsourcing

#### Company description
Appointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.
[Visit Website](https://appointmentsetteronline.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Great team
Clients consistently express high satisfaction with Appointment Setter Online, highlighting their professionalism and commitment as standout qualities. One client noted the team's seamless integration into their operations and praised their significant impact, including a 68.7% increase in appointment settings. Feedback indicates that the team is an integral part of the client's business, always aligning their strategies with growth targets. Overall, the sentiment reflects that Appointment Setter Online possesses an excellent team that effectively meets client needs.
- Appointment Setting & Sales Outsourcing for Publishing Co (5.0/5, Jul 4, 2025): Appointment Setter Online has addressed things we've previously mentioned, and they have an excellent team, so there's nothing we'd have them improve. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/387522)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.
[Read All Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews)
- $10,000 to $49,000 (24 reviews)
- $50,000 to $199,999 (8 reviews)
- Less than $10,000 (1 reviews)
- $200,000 to $999,999 (1 reviews)

#### Very responsive

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 3 countries
- Canada (8 projects)
- France (1 projects)
- United States (20 projects)

This provider is available in 24 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
This provider is fluent in 13 languages:
- English
- Spanish
- Arabic
- Hindi
- Portuguese
- German
- French
- Italian
- Panjabi
- Romanian
- Hebrew
- Swedish
- Norwegian
[View Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews)

---

### [Top Customer Service](https://clutch.co/profile/top-customer-service)
#### 5 out of 5 star rating (68 reviews)
- $1,000+ minimum project size
- 250 - 999 employees
- Brooklyn, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Content Moderation Services
- 55% Customer Service Outsourcing
- 15% Data Annotation Services

#### Company description
Top Customer Service, a company specializing in Contact Center Services and Customer Support Services, receives positive feedback for their professionalism and efficiency in managing inbound call handling and customer inquiries. Approximately 100% of reviewers commend their ability to improve response times and reduce missed calls, highlighting their effective use of AI-assisted systems and trained agents. Their consistent quality and seamless integration into client businesses make them a reliable choice for telephonic support and customer care services.
[Visit Website](https://bpo.topcustomerservice.com/)


#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
[Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews)
- $10,000 to $49,000 (18 reviews)
- $50,000 to $199,999 (11 reviews)
- $200,000 to $999,999 (6 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Very responsive

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 3 countries
- Canada (13 projects)
- France (1 projects)
- United States (18 projects)

This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Israel Daylight Time (IDT)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Singapore Standard Time (SGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
- Ukrainian
- Kannada
- Romanian
- Maithili
- Hebrew
- Estonian
- Finnish
- Swedish
[View Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews)

#### 2 reviews from clients near New York City

Review Rating from Clients - 5.0 out of 5.0
- Overall: 5.0
- Quality: 4.8
- Schedule: 4.8
- Cost: 5.0
- Willing to Refer: 5.0

New City-based clients praise Top Customer Service for their technical expertise in managing chatbots and phone lines, especially within the recruitment industry. They highlight reliable project management, meeting deadlines, and a knowledgeable support team that understands their business needs.
[Read Local Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews)

---

### [The Hour - Back Office and Virtual Assistant Services](https://clutch.co/profile/hour-back-office-virtual-assistant-services)
#### 5 out of 5 star rating (35 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Great Neck Plaza, NY

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 10% Call Center Services
- 20% Customer Service Outsourcing
- 5% Document Digitization & Management
- 10% Finance & Accounting Outsourcing (FAO)
- 5% HR Consulting

#### Company description
The Hour - Back Office and Virtual Assistant Services specializes in providing comprehensive virtual assistant and back-office support, including accounting, policy administration, and operational assistance. Across their reviews, clients consistently highlight their reliability, attention to detail, and proactive communication, with 100% positive feedback on timely delivery and organizational skills. Approximately 70% of reviewers emphasize the company's adaptability and seamless integration into their operations.
[Visit Website](https://thehour.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Timely
The feedback regarding The Hour - Back Office and Virtual Assistant Services highlights their exceptional timeliness and reliability. Clients consistently commend the team for delivering work on time and maintaining proactive communication. For instance, a finance director noted that reconciliations were completed promptly, allowing their internal team to focus on more critical tasks. Similarly, a pharmacy staffing director appreciated the team's quick adaptability and responsiveness to changing priorities, underscoring an overall sentiment of satisfaction with their timely project management.
- Insurance Services & Brokers for Insurance Co (5.0/5, Feb 20, 2025): The project management is smooth and well-structured. They handle quote requests efficiently, ensuring deadlines are met without compromising accuracy. Communication is always clear, and they are quick to adapt if any adjustments are needed. Whether it's a high-priority request or a routine follow-up, they stay on top of tasks, making the entire process seamless for our team. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/353802)
- Back-Office Outsourcing for Insurance Company (5.0/5, Jul 2, 2025): COI turnaround time is excellent. Policy service tasks are also great. Quoting takes a little longer as we do commercial mostly so sometimes it's long quotes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386971)
- Staff Augmentation for Software Company (4.5/5, Jul 3, 2025): They participated in completing sprints on time by delivering increment. The project management involved daily monitoring and reporting on issues with email campaigns. They provided a prompt response in case of emergency and issue validation. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387150)
- App Management & Support for HR Solutions Firm (5.0/5, Jul 6, 2025): The team was highly responsive to our needs, demonstrating strong availability and consistently meeting and often exceeding the agreed-upon expectations and timelines. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387735)
- Back Office Support for Life Sciences Recruiting Co (5.0/5, Jul 7, 2025): Everything has been delivered on time and budget to date. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388046)

#### Reviewed 19 times in the past 6 months

Recent reviews for The Hour - Back Office and Virtual Assistant Services reflect a strong overall sentiment of satisfaction among clients. Common feedback highlights their reliability, attention to detail, and effective communication. Clients noted significant improvements in operational efficiency, such as faster turnaround times and better organization of tasks. Specific praises include their ability to integrate seamlessly with internal teams and consistently deliver quality work on time, with no reported areas for improvement from multiple reviews.
- 19 of 19 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read 19 Recent Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?sort_by=date_desc&verified=true#reviews)

#### Experience in 10 industries

The Hour - Back Office and Virtual Assistant Services has garnered positive feedback across various industries, including Financial Services, Insurance, eCommerce, IT, Medical, and Business Services. Clients noted their expertise in accounting, administrative support, and operational efficiency. The overall sentiment is highly favorable, highlighting their reliability, responsiveness, and integration into existing teams. Companies in financial services and insurance particularly benefit from their detailed administrative solutions, while eCommerce and IT firms appreciate the support in inventory management and technical tasks.
[Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews)

##### Advertising & marketing Experience
The Hour - Back Office and Virtual Assistant Services demonstrates notable expertise in the Advertising & Marketing sector, particularly in influencer marketing and data-driven strategies. Clients commend their accountability, efficiency, and responsiveness, which significantly enhance workflow optimization and CRM management. Positive feedback highlights measurable improvements in operational smoothness and timely project delivery, making them a strong candidate for businesses seeking reliable support in their marketing initiatives.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- CRM Mgmt & Workflow Optimization for Digital Mktg Agency (5.0/5, Apr 20, 2026): The Hour - Back Office and Virtual Assistant Services provides CRM management and workflow optimization support for a digital marketing firm. They handle backend operations and data management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451502)

##### Pharmaceuticals Experience
The Hour - Back Office and Virtual Assistant Services is highly regarded in the Pharmaceuticals industry, particularly for its expertise in life science recruitment. Clients appreciate their proactive approach, effective communication, and alignment with company values. The team's ability to deliver on time and within budget has been noted as a significant strength. Overall, the positive sentiment reflects their capacity to enhance operational efficiency and support the growth of businesses within the Pharmaceuticals sector.
- 1 review for pharmaceuticals industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Back Office Support for Life Sciences Recruiting Co (5.0/5, Jul 7, 2025): The Hour - Back Office and Virtual Assistant Services provides back office support for a life sciences recruiting company. The team has built a database of candidates and clients and supports outreach tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388046)

##### Human Resources Experience
The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Human Resources sector, highlighting their expertise in recruitment and operational efficiency. Clients commend their responsiveness, project management skills, and ability to enhance candidate engagement through data-driven approaches. Their adaptability and strong communication foster a collaborative environment, making them a valuable partner for HR needs. Overall, potential clients in the HR industry can expect effective support tailored to their specific requirements.
- 4 reviews for human resources industry
- 3 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Recruitment Services for Technical Recruitment Firm (5.0/5, Aug 8, 2022): The Hour was hired by a technical recruitment firm to source and recruit candidates to help them scale their end clients' teams.  They've helped build out and iterate on the client's recruitment processes.
 [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/153150)
- Operational & Customer Support for Human Resources Company (5.0/5, Apr 2, 2025): The Hour - Back Office and Virtual Assistant Services provides operational and end customer support for a human resources company. The team manages inquiries and assists with account setups and job postings. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/364451)
- Staff Augmentation for Software Company (4.5/5, Jul 3, 2025): The Hour - Back Office and Virtual Assistant Services provides staff augmentation for an HCM software company. The team assists with project management, recruitment, administrative tasks, and reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387150)
- App Management & Support for HR Solutions Firm (5.0/5, Jul 6, 2025): The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach strategies. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387735)

##### Real estate Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise in the real estate sector through effective CRM management, graphic design, and project management. Clients praise their attention to detail, structured approach, and ability to enhance property visualization with high-quality floor plans and aerial maps. Overall, feedback reflects high satisfaction, with clients noting improved client follow-ups and engaging presentation materials. Their organized and responsive service model positions them as a reliable partner for real estate professionals seeking support.
- 1 review for real estate industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Architectural Design & CRM Consulting for Real Estate Co (5.0/5, Feb 14, 2025): A real estate company has hired The Hour - Back Office and Virtual Assistant Services for CRM management and graphic and architectural design. The team has been responsible for designs like custom floor plans. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/352145)

##### Software Experience
The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Software industry, highlighting their flexibility, professionalism, and effective collaboration. Clients appreciate their strategic approach to recruitment, focusing on aptitude and attitude, which has resulted in successful expansion of Customer Success teams. Their responsiveness and integration with tools like Office 365 and Zendesk enhance operational efficiency. Overall, they are seen as a reliable partner for companies seeking to enhance engagement and support in the Software sector.
- 1 review for software industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- BPO Services for AI -Sourcing Automation Platform (5.0/5, Aug 26, 2022): The Hour - Back Office and Virtual Assistant Services provides BPO services for an Ai-sourcing automation platform. They provide support to the client's customer success and platform engagement team.
 [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/155699)

##### eCommerce Experience
The Hour - Back Office and Virtual Assistant Services has received positive feedback from eCommerce clients, particularly for their expertise in operational support, inventory management, and order tracking. Clients have noted the team’s reliability, responsiveness, and punctuality, leading to improved order accuracy and smoother operations. Their strong performance in managing backend processes positions them as a valuable partner for businesses seeking operational efficiency in the eCommerce industry.
- 1 review for ecommerce industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Operational Support for E-Commerce Company (5.0/5, Apr 3, 2026): The Hour - Back Office and Virtual Assistant Services provides operational support for an e-commerce company. Their work includes inventory management, order tracking, and order fulfillment. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/447621)

##### Business services Experience
The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in bookkeeping and financial management, consistently delivering accurate and timely services. Clients appreciate the organized approach to accounts payable/receivable and the dedicated team structure, which includes quality control measures at no additional cost. Overall feedback highlights their responsive project management and budget-friendly pricing, making them a valuable partner for businesses seeking efficient financial support in the Business services industry.
- 1 review for business services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Accounting for Business Services Firm (5.0/5, Mar 20, 2026): The Hour - Back Office and Virtual Assistant Services provides accounting services to a business services firm, including bookkeeping using QuickBooks, credit card reconciliations, and audit report preparation. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444170)

##### Retail Experience
The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in streamlining retail operations, particularly for supermarket chains. Clients appreciate their rapid invoice processing, organized financial record management, and reliable reporting, which enhance operational efficiency. The team's responsive communication and proactive management ensure timely project delivery without disruption. Overall, positive sentiment highlights their excellent value for cost and commitment to client satisfaction, making them a fitting choice for businesses in the retail sector.
- 1 review for retail industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Virtual Assistant Services for Supermarket Chain (5.0/5, Mar 18, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services to a supermarket chain. The team manages invoice processing and supports inventory accounting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/443768)

##### Financial services Experience
Reviews from a financial services client highlight The Hour - Back Office and Virtual Assistant Services as a reliable partner for backend support and data management in the mortgage industry. Clients appreciate their adaptability to AI technology, timely project delivery, and responsiveness. Overall sentiment is positive, indicating that the company effectively enhances organizational processes and workflow efficiency, making them a suitable choice for businesses seeking support in financial services.
- 1 review for financial services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Backend Support for Financial Services Company (5.0/5, Apr 17, 2026): The Hour - Back Office and Virtual Assistant Services provides backend support to a financial services company. The team manages data, handles documentation, and coordinates workflow for mortgage processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451009)

##### Information technology Experience
The Hour - Back Office and Virtual Assistant Services has received positive feedback in the IT industry, particularly for its affordability and dedication to client support. Clients appreciate their ability to assist with back-office tasks and customer service, highlighting their flexibility and willingness to learn new tools. Overall, the sentiment is favorable, suggesting that potential clients in the Information Technology sector can expect reliable assistance and a commitment to service excellence.
- 1 review for information technology industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Outsourcing for IT Company (5.0/5, May 14, 2026): The Hour - Back Office and Virtual Assistant Services provided virtual assistant services for an IT company. The team helped with day-to-day tasks and backend work like security reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/457257)

##### Insurance Experience
The Hour - Back Office and Virtual Assistant Services has received positive feedback from various clients in the Insurance industry. Clients commend their expertise in policy administration, quoting, and backend support, citing improvements in efficiency, accuracy, and communication. Their team is described as adaptable, reliable, and capable of managing multiple tasks effectively—leading to reduced administrative burdens and enhanced client relationships. Overall, The Hour is regarded as a valuable partner for insurance firms seeking operational support.
- 12 reviews for insurance industry
- 12 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Outsourcing for Insurance Agency (5.0/5, Jan 22, 2025): The Hour - Back Office and Virtual Assistant Services provides backend support for an insurance agency. The team quotes insurance, resolves account issues, and proactively reaches out to customers via email. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/345228)
- Back Office & Customer Service Outsourcing for Insurance Co (5.0/5, Feb 11, 2025): The Hour - Back Office and Virtual Assistant Services has provided back-office support for an insurance company. The team has handled scheduling, data management, independent agent coordination, and data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/351045)
- Insurance Services & Brokers for Insurance Co (5.0/5, Feb 20, 2025): The Hour - Back Office and Virtual Assistant Services provides quoting assistance for an insurance company. The team handles data entry, quote comparisons, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/353802)
- Virtual Assistant Services for Insurance Company (5.0/5, Jul 1, 2025): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance company. The team handles payroll deductions, open enrollment, census uploading, and CRM data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386606)
- Back-Office Outsourcing for Insurance Company (5.0/5, Jul 2, 2025): The Hour provides three virtual assistants for an insurance company. The team helps the client with daily back-office tasks, including quoting, issuing insurance certificates, and policy servicing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386971)
- Insurance Services & Brokers for Insurance Company (5.0/5, Jul 8, 2025): The Hour - Back Office and Virtual Assistant Services provides ongoing staff augmentation services for an insurance company. The team works on various background administration projects. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388476)
- Back-Office Support for Insurance & Employee Benefits Firm (5.0/5, Mar 23, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance and employee benefits firm. They manage the client's data, handle workflows, and offer operational support. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444890)
- Virtual Assistant Services for Insurance Agency (5.0/5, Mar 31, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance agency. The team handles insurance renewal processes and commercial and personal lines quoting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/446972)
- Back-Office Outsourcing for Insurance Company (5.0/5, May 13, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office services for an insurance agency. The team handles backend support, policy administration, quoting, and customer success management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/456889)
- Back-Office Outsourcing for Insurance Brokerage (5.0/5, May 21, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance brokerage. The team handles re-rating clients, calling carriers, uploading information, and other tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/458978)
- Virtual Assistant Services for Insurance Company (5.0/5, May 29, 2026): The Hour - Back Office and Virtual Assistant Services provides a virtual assistant to an insurance company. The team manages administrative tasks, supports daily operations, and assists with LinkedIn marketing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/460818)
- Policy Admin, Data Entry & Support for Insurance Agency (5.0/5, Jul 9, 2026): The Hour - Back Office and Virtual Assistant Services handles policy administration, data entry, document management, carrier coordination and renewal support for an insurance agency. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/471077)

#### 6 reviews from clients near New York City

Review Rating from Clients - 5.0 out of 5.0
- Overall: 5.0
- Quality: 5.0
- Schedule: 4.8
- Cost: 4.9
- Willing to Refer: 5.0

Local clients highlight The Hour's proficiency in streamlining operations like CRM management, bookkeeping, and quoting services, noting their responsiveness, professionalism, and ability to manage multiple projects efficiently. Their work consistently results in faster, more accurate workflows.
[Read Local Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews)

---

### [Sybrid Private Limited](https://clutch.co/profile/sybrid-private)
#### 4.5 out of 5 star rating (1 reviews)
- 1,000 - 9,999 employees
- Mineola, NY

#### Services Provided - Allocation of Expertise by Percentage
- 5% AI Agents
- 5% API Development
- 5% UX/UI Design
- 5% AI Development
- 10% Branding
- 15% Call Center Services
- 3% Content Marketing
- 5% Digital Asset Management
- 5% Ecommerce Marketing
- 15% IT Managed Services
- 5% Cybersecurity
- 5% Business Consulting
- 5% Pay Per Click
- 2% Search Engine Optimization
- 5% Social Media Marketing
- 5% Web Development

#### Company description
Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.
[Visit Website](https://sybrid.com)


#### Experience in 1 industry

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
[Read All Reviews](https://clutch.co/profile/sybrid-private?verified=true#reviews)

##### eCommerce Experience
Sybrid Private Limited has received positive feedback from clients in the eCommerce sector, particularly for their expertise in end-to-end support, encompassing web development, payment integration, and digital marketing services. A client noted a 20% increase in online sales and improved organic traffic following Sybrid's SEO efforts. Their cooperative and supportive approach enhances the client experience, making them a valuable partner for businesses seeking to optimize their eCommerce presence.
- 1 review for ecommerce industry
- Less than $10,000 avg. project cost
- Web Dev, Digital Marketing, SEO & SMM for E-Commerce Store (4.5/5, May 22, 2025): Sybrid Private Limited provided web development services, digital marketing, and SEO support to an e-commerce store. The team integrated secure payment gateways and conducted social media marketing. [Read Full Review](https://clutch.co/go-to-review/sybrid-private/376334)

#### 4.5 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
[Read All Reviews](https://clutch.co/profile/sybrid-private?verified=true#reviews)
- Less than $10,000 (1 reviews)

#### 11% of employees work in Mineola office
Mineola, NY
The Benchspace,34 Willis Ave, Mineola, NY 11501
501 - 750 employees
(021) 111 792 743
[See All Locations (9)](https://clutch.co/profile/sybrid-private#location)

---

### [EXL Service](https://clutch.co/profile/exl-service)
#### 3.8 out of 5 star rating (4 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10,000+ employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 35% Call Center Services
- 15% Customer Service Outsourcing

#### Company description
EXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.
[Visit Website](https://www.exlservice.com/)


#### Easy to reach
Clients have consistently noted EXL Service's accessibility and responsiveness. One client highlighted their ease of contact, stating they are 'easy to reach and easy to use.' Overall sentiment regarding communication is positive, as clients appreciate the company's ability to provide quick and accurate data, enhancing collaboration and efficiency in their operations.
- Payment Processing for Hospitality Firm (3.0/5, Aug 12, 2017): They are very thorough. They have exceeded our expectations. They are easy to contact and easy to use. [Read Full Review](https://clutch.co/go-to-review/exl-service/137144)

#### 4 reviews mention Call Center Services

Payment Processing for Education Organization
4.5/5 — 
- 0 of 4 Call Center Services reviews are 5 stars
- $200,000 – $999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/exl-service/136974)

#### Experience in 4 industries

EXL Service exhibits strong capabilities across multiple industries, including Real Estate, Education, Other Industries, and Hospitality & Leisure. Clients praise their efficiency in back office operations, significant time and cost savings, and exceptional customer care. The sentiment is particularly positive in Real Estate and Hospitality, where they have streamlined operations and reduced staffing needs. Overall, EXL Service is recognized for its expertise in managing administrative tasks, making it a suitable partner for companies seeking operational support in these sectors.
[Read All Reviews](https://clutch.co/profile/exl-service?verified=true#reviews)

##### Real estate Experience
EXL Service has received positive feedback from clients in the real estate industry, highlighting their expertise in streamlining operations and enhancing efficiency. Clients report significant time savings, with one noting a 30% increase in output due to EXL's support. The company is praised for exceeding quality standards and effectively managing crucial tasks, allowing real estate firms to focus on core activities. Overall, their ability to improve operational efficiency makes them a strong candidate for businesses seeking reliable back office solutions.
- 1 review for real estate industry
- $1,000,000 – $9,999,999 avg. project cost
- Medical Billing Services for Real Estate Firm (4.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/exl-service/138033)

##### Education Experience
EXL Service has received positive feedback from clients in the Education sector, highlighting their expertise in managing international billing and accounting services. Clients value EXL's strong customer care, noting its ability to enhance operational efficiency and customer satisfaction. The company's services have significantly contributed to clients' market expansion and revenue generation. Overall, EXL is viewed as a capable partner, making them a suitable choice for organizations seeking reliable back office support in the Education industry.
- 1 review for education industry
- Less than $10,000 avg. project cost
- Payment Processing for Education Organization (4.5/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/exl-service/136974)

##### Nonprofit Experience
EXL Service has received positive feedback from nonprofit clients regarding their back office services, particularly in billing and legal entry. Clients appreciate the significant time and cost savings, noting that their involvement has reduced in-house burdens effectively. While there is acknowledgment of room for improvement in communication and service turnaround, the overall sentiment highlights EXL Service as a strong partner capable of supporting nonprofit organizations in streamlining operations and enhancing efficiency.
- 1 review for nonprofit industry
- Less than $10,000 avg. project cost
- Payment Processing for Small Nonprofit (3.5/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/exl-service/136986)

##### Hospitality & leisure Experience
EXL Service demonstrates strong expertise in the Hospitality & Leisure industry, providing effective back office solutions that streamline operations and reduce staffing needs. Clients report significant time and cost savings, estimating thousands of dollars saved monthly. The company excels in delivering quick, accurate data and maintaining excellent communication. Overall, feedback indicates a high level of satisfaction, with clients appreciating the thoroughness and accessibility of their services, making them a valuable partner for businesses in this sector.
- 1 review for hospitality & leisure industry
- $10,000 – $49,000 avg. project cost
- Payment Processing for Hospitality Firm (3.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/exl-service/137144)

#### Completed projects in 3 cities
- Dodge City, Kansas (1 projects)
- Erie, Pennsylvania (1 projects)
- Charles Town, West Virginia (1 projects)

[View Reviews](https://clutch.co/profile/exl-service?verified=true#reviews)

---

### [SunKnowledge Inc.](https://clutch.co/profile/sunknowledge)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 60% Back Office Outsourcing
- 20% Call Center Services
- 10% Customer Service Outsourcing
- 10% Document Digitization & Management

#### Company description
Launched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
[Visit Website](https://sunknowledge.com)


---

### [Zesh Solutions](https://clutch.co/profile/zesh-solutions)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Queens Village, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 25% Call Center Services
- 5% Content Writing Services
- 25% Customer Service Outsourcing
- 5% Ecommerce Marketing
- 5% Email Marketing
- 5% Business Consulting
- 10% Sales Outsourcing
- 5% Social Media Marketing
- 5% Transcription

#### Company description
Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
[Visit Website](https://zeshsolutions.com/)


#### 64% of employees work in Queens Village office
Queens Village, NY
21229 Hillside ave apt 5EW
151 - 200 employees
+13322227751
Queens Village, NY
212-29 Hillside Avenue
41 - 49 employees

[See All Locations (3)](https://clutch.co/profile/zesh-solutions#location)

---

### [Gurland Corporation](https://clutch.co/profile/gurland-corporation)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 70% Call Center Services
- 10% Customer Service Outsourcing
- 10% Business Consulting
- 10% Sales Outsourcing

#### Company description
Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
[Visit Website](http://www.gurland.io)


---

### [WCH Service Bureau Inc.](https://clutch.co/profile/wch-service-bureau)
- 50 - 249 employees
- Brooklyn, NY

#### Services Provided - Allocation of Expertise by Percentage
- 80% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing

#### Company description
WCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
[Visit Website](https://wchsb.com/)


---

### [NetSet RCM Services](https://clutch.co/profile/netset-rcm-services)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% AI Development
- 50% Back Office Outsourcing
- 16% Call Center Services
- 24% Customer Service Outsourcing

#### Company description
Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
[Visit Website](https://www.netset-rcm.services/)


---

### [MediBIll Health Partners](https://clutch.co/profile/medibill-health-partners)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- Brooklyn, NY

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 20% Finance & Accounting Outsourcing (FAO)

#### Company description
MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
[Visit Website](https://medibillhealthpartners.com/)


---

### [Ktech](https://clutch.co/profile/ktech)
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 45% Call Center Services
- 10% Email Marketing
- 35% Sales Outsourcing

#### Company description
Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
[Visit Website](https://ktechlimited.com/)


#### 9% of employees work in New York office
New York, NY
230 5th Avenue
21 - 30 employees

[See All Locations (3)](https://clutch.co/profile/ktech#location)

---

### [DynaPro Global](https://clutch.co/profile/dynapro-global)
- < $25 average hourly rate
- 50 - 249 employees
- Brooklyn, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Account-Based Marketing
- 1% Accounting
- 30% Back Office Outsourcing
- 30% Call Center Services
- 20% Customer Service Outsourcing
- 9% Sales Outsourcing

#### Company description
DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
[Visit Website](https://www.dynaproglobal.com/)


---

### [NEO MD INC](https://clutch.co/profile/neo-md)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 55% Back Office Outsourcing
- 15% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
[Visit Website](https://neomdinc.com/)


---

### [DGC BPO Service](https://clutch.co/profile/dgc-bpo-service)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 20% Email Marketing
- 20% Sales Outsourcing

#### Company description
DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
[Visit Website](https://bpobydgc.com/)


---

### [Site Ascend](https://clutch.co/profile/site-ascend)
- $25,000+ minimum project size
- 10 - 49 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Call Center Services
- 25% Market Research
- 25% Marketing Strategy
- 25% Sales Outsourcing

#### Company description
Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
[Visit Website](https://www.siteascend.com)


---

### [OnCalla](https://clutch.co/profile/oncalla)
- $5,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 30% Call Center Services
- 20% Customer Service Outsourcing
- 10% Litigation Support Services
- 20% Staffing

#### Company description
Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
[Visit Website](https://new-york-city-ny-call-center.oncalla.com/)


#### 3 fixed price Call Center Services packages

Inbound & Customer Support Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change)
We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates:

$10 per hour → Dedicated  (1 to 4 Agents)

$9 per hour → Dedicated  (5 to 9 Agents)

$8 per hour → Dedicated  (10 to 25 Agents)

---

### [UnlimCall](https://clutch.co/profile/unlimcall)
- $1,000+ minimum project size
- 10 - 49 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 50% AI Agents
- 15% Call Center Services
- 10% Other Application Development
- 25% Sales Outsourcing

#### Company description
Established in 2026, UnlimCall is an AI Agents company. The small team offers AI Agents and Sales Outsourcing.
[Visit Website](https://unlimcall.com/)


---

### [Acena](https://clutch.co/profile/acena)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- New Hyde Park, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
Acena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
[Visit Website](http://acena.com/)


---

### [OUTSOURCETURK](https://clutch.co/profile/outsourceturk)
- 10 - 49 employees
- Palisades Park, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 30% Call Center Services
- 20% Customer Service Outsourcing
- 20% Translation

#### Company description
OUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://outsourceturk.com/)


---

### [Smyyth](https://clutch.co/profile/smyyth)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- South Plainfield, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 50% Call Center Services

#### Company description
Headquartered in South Plainfield, New Jersey, Smyyth is a Back Office Outsourcing and answering service. Launched in 1906, the team offers Back Office Outsourcing and Call Center Services.
[Visit Website](http://www.smyyth.com/)


---

### [Enfinity Medical Billing](https://clutch.co/profile/enfinity-medical-billing)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- East Brunswick, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 20% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
Enfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
[Visit Website](https://enfinitymedicalbilling.com/)


---

### [Statlinx](https://clutch.co/profile/statlinx)
- 10 - 49 employees
- Stamford, CT

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 70% Call Center Services

#### Company description
Founded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.statlinx.com/)


---

### [Express Virtual Assistant](https://clutch.co/profile/express-virtual-assistant)
#### 4.6 out of 5 star rating (28 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Princeton, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 50% Call Center Services

#### Company description
Express Virtual Assistant is a highly regarded company specializing in Contact Center Services and Customer Support Services, including call handling and telephonic support. With 100% positive feedback, clients commend their reliability, professionalism, and ability to seamlessly integrate with internal workflows, significantly improving customer satisfaction and communication efficiency. The company consistently meets deadlines and delivers services that align with client needs, with no major areas for improvement noted.
[Visit Website](https://www.expressvirtualassistant.com/)


#### Proactive
Clients consistently praised Express Virtual Assistant for their proactive approach and effective communication. One client highlighted their team's readiness to take on new responsibilities, stating, "They're always ready to help and take on new things." Another noted their proactive updates and responsiveness, emphasizing the ease of coordination. Overall, the sentiment surrounding their proactivity is overwhelmingly positive, with clients appreciating their ability to adapt and deliver high-quality work without requiring extensive oversight.
- Back Office Outsourcing for Back-Office Solutions Company (4.5/5, Jan 16, 2026): Express Virtual Assistant demonstrates strong and reliable project management throughout the engagement. The team organizes tasks well, clearly communicates priorities, and consistently completes deliverables on time or ahead of schedule. In addition, their proactive updates, structured workflows, and responsiveness help ensure smooth coordination and dependable turnaround times. What stands out most about working with Express Virtual Assistant is their proactive approach, reliability, and attention to detail. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/430328)
- Virtual Assistant Services for Childcare Center (5.0/5, Mar 4, 2026): The most impressive aspect was their attention to detail and dedication to supporting our needs. They adapted quickly to our processes and consistently delivered high-quality work. Their proactive approach made working with them a pleasure. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/440315)
- Customer Support Services for SEO & SEM Firm (5.0/5, Mar 24, 2026): Our contacts at SYA are very proactive with their communication of any team-related updates, and are very available for questions and requests that may come up. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/444952)

#### 4 reviews mention Call Center Services

Call Center Services for Creative Agency
5.0/5 — Express Virtual Assistant provided call answering services for a creative agency's end customers. The team served as an intake resource for law firms and medical practices.
- 2 of 4 Call Center Services reviews are 5 stars
- 4 new reviews for Call Center Services in past 6 months
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/442378)

#### 4.6 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Express Virtual Assistant's strong value for money, noting that their pricing fits within budgets while delivering high-quality services. For instance, one client emphasized 'good value for cost' as a key reason for their selection. Overall sentiment reflects satisfaction with the balance of affordability and service quality, with many reviews mentioning improved efficiency and reduced operational workloads, reinforcing the perception of excellent cost-effectiveness.
[Read All Reviews](https://clutch.co/profile/express-virtual-assistant?verified=true#reviews)
- $10,000 to $49,000 (12 reviews)
- $50,000 to $199,999 (9 reviews)
- Less than $10,000 (2 reviews)

#### 1 review from clients near New York City

Review Rating from Clients - 5.0 out of 5.0
- Overall: 4.5
- Quality: 4.0
- Schedule: 4.5
- Cost: 5.0
- Willing to Refer: 5.0

Princeton-based clients praise Express Virtual Assistant for their well-qualified team and timely project delivery in virtual marketing services, resulting in a 23% increase in sales leads. They highlight effective communication and value for cost in managing campaigns across diverse regions.
[Read Local Reviews](https://clutch.co/profile/express-virtual-assistant?verified=true#reviews)

---

### [AG Adjustments](https://clutch.co/profile/ag-adjustments)
- 50 - 249 employees
- Melville, NY

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 40% Call Center Services
- 20% Financial Advising & Planning

#### Company description
AG Adjustments is a phone answering service. They offer Call Center Services and Back Office Outsourcing and were founded in 1972. The company is in Melville, New York.
[Visit Website](https://www.agaltd.com/)


---

### [Promantra](https://clutch.co/profile/promantra)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Franklin Township, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 75% Back Office Outsourcing
- 25% Call Center Services

#### Company description
Launched in 2003, Promantra is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing and Call Center Services, and is midsize.
[Visit Website](http://www.promantra.us/)


---

### [XyberMed](https://clutch.co/profile/xybermed)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Bohemia, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Corporate Training & Coaching
- 25% Business Consulting

#### Company description
Business Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.
[Visit Website](https://xybermed.com/)


---

### [Ring Savvy](https://clutch.co/profile/ring-savvy)
- 50 - 249 employees
- Nesconset, NY

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Ring Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.
[Visit Website](https://www.ringsavvy.com/)


---

### [RRS](https://clutch.co/profile/rrs)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Bohemia, NY

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
RRS, a small phone answering service, is headquartered in Bohemia, New York. Their services include Call Center Services.
[Visit Website](http://rapidrecoverysolutions.com/)


---

### [VirtualCare Assistants](https://clutch.co/profile/virtualcare-assistants)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Hamilton Township, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 25% Call Center Services
- 15% Customer Service Outsourcing
- 10% Transcription

#### Company description
VirtualCare Assistants is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2024.
[Visit Website](https://virtualmedicalassistant.us/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 50% of employees work in Hamilton Township office
Hamilton Township, NJ
2333 Whitehorse Mercerville Road
2 - 5 employees
(831) 251-5556
[See All Locations (2)](https://clutch.co/profile/virtualcare-assistants#location)

---

### [Tekplant Infotech](https://clutch.co/profile/tekplant-infotech)
- $1,000+ minimum project size
- < $25 average hourly rate
- 2 - 9 employees
- Hamilton Township, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 25% Call Center Services
- 25% Transcription

#### Company description
In Hamilton Township, New Jersey and Chennai, India, Tekplant Infotech is a small Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
[Visit Website](http://www.tekplant.com)


---

### [AnswerOne](https://clutch.co/profile/answerone)
- 10 - 49 employees
- Brooklyn, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
AnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.
[Visit Website](https://brooklynansweringservice.com/)


---


#### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory)

## Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines:

- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.