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Answering service companies are very skilled in assisting sales, marketing, and customer support. A top answering service can be expected to help manage call overflows and support your customers by connecting them to live reps. Examine the best answering service providers below. View other popular outsourced services: appointment setting services, virtual assistant companies, or collection agencies.

Inbound Services: Answering services

List of the Best Answering Services Companies

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  • Featured Providers

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  • VoiceNation

    VoiceNation

    America’s favorite call answering service

    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA
    Service Focus
    Inbound Services

    "VoiceNation is a one-stop-shop." "

    • Lead Recluiter
  • AnswerForce

    AnswerForce

    Answer every call, win more business

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR
    Service Focus
    Inbound Services

    "We appreciate how AnswerForce thinks outside the box to discover opportunities."

    • Founder, E-Commerce Company
  • Helpware

    Helpware

    Amazing Customer Experiences. Together.

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY
    Service Focus
    Inbound Services

    "Helpware has consistently exceeded expectations even when we have special support needs."

    • Project Manager, NIC Virginia
  • SupportYourApp

    SupportYourApp

    AI-Enhanced Customer Support and Care

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE
    Service Focus
    Inbound Services

    "They are always ready to help and take on new things and responsibilities."

    • Manager, Meditation App
  • Simply Contact

    Simply Contact

    🏆 Award-Winning Customer Support Outsourcing

    $1,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland
    Service Focus
    Inbound Services

    "Simply Contact agents are very skilled and able to handle even the most difficult tasks."

    • Call Center Manager, Government Helpline Center
  • Boldr.

    Boldr.

    Help people grow & connect

    $1,000+
    Undisclosed
    1,000 - 9,999
    Long Beach, CA
    Service Focus
    Inbound Services

    "Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction."

    • Customer Happiness Team Lead, Tractive
  • Welsend

    Welsend

    Contact Center Supplier in China and Philippines

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China
    Service Focus
    Inbound Services

    "They have a competent management team, excellent service quality, and truly a value for investment!"

    • General Manager, China, HRS
  • Blue Valley Marketing

    Blue Valley Marketing

    Expect more from your contact center partner.

    $5,000+
    $25 - $49 / hr
    250 - 999
    Home, KS
    Service Focus
    Inbound Services

    "They’re excellent at what they do and have never missed the mark."

    • Director of Marketing, W D Hoard Company
  • Big Outsource

    Big Outsource

    #1 Outsourcing Partner for SMEs

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines
    Service Focus
    Inbound Services

    "I love how much they care about their employees."

    • Operations Manager, OpnRoad
  • XACT

    XACT

    An Organic Extension of your Customer Experience.

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL
    Service Focus
    Inbound Services

    "They were very professional and had everything set up on time."

    • Call Center Manager, VENU+
  • Remote CoWorker

    Remote CoWorker

    Award-Winning Outsourcing Services

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL
    Service Focus
    Inbound Services

    "They are responsive, professional, and dedicated to what they do."

    • Law Firm Administrator, United Employees Law Group
  • Hit Rate Solutions

    Hit Rate Solutions

    Philippines Based Outbound Call Center

    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL
    Service Focus
    Inbound Services

    “They spoke with enough contacts, allowing me to provide a comprehensive deliverable to my customer.”

    • Independent Consultant
  • HelpSquad

    HelpSquad

    Virtual Assistants starting at $7.50 per hour

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA
    Service Focus
    Inbound Services

    "We're impressed with their attention to detail. They've also never done the same mistake twice."

    • Executive, Imagine Advanced Dental Arts
  • Valoris Center

    Valoris Center

    MULTILINGUAL OUTSOURCING SOLUTIONS PROVIDER

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania
    Service Focus
    Inbound Services

    "Valoris Center is a flexible business partner, meaning they can adapt and react to challenges."

    • Real Time Operations Supervisor, Glovo
  • SureCall

    SureCall

    Doing Good With Every Call!

    $1,000+
    < $25 / hr
    50 - 249
    Calgary, Canada
    Service Focus
    Inbound Services

    "They offer exceptional white-glove service that goes above and beyond what is asked of them."

    • Sourcing Lead, Advertising & Marketing Firm
  • Dalerio Consulting

    Dalerio Consulting

    Top Provider of 24/7 Support, Marketing and BPO

    $1,000+
    < $25 / hr
    50 - 249
    Durrës, Albania
    Service Focus
    Inbound Services

    "The workflow is very effective. We are in constant contact regarding the project."

    • CEO, SpotGaming Ltd
  • Solvo Global

    Solvo Global

    Build better back office teams for less

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Duluth, GA
    Service Focus
    Inbound Services

    “We had such a good experience with them that we are completely set on working with them in the future.”

    • President & COO, DebtCleanse
  • Cleverly

    Cleverly

    #1 LinkedIn Marketing & Lead Generation Agency

    $1,000+
    $25 - $49 / hr
    10 - 49
    Los Angeles, CA
    Service Focus
    Inbound Services

    "With the results they provide, they know what they’re doing, so I won't suggest a change. Keep it up!"

    • Owner, Market Research Firm
  • Emapta

    Emapta

    Your Team. Your Way.

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Mandaluyong, Philippines
    Service Focus
    Inbound Services

    "They really impressed me with their intent to completely understand our company and our challenges."

    • Shareholder, Priority Care Medical
  • RemoteReps

    RemoteReps

    A trusted process unseen in outsourcing!

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Encinitas, CA
    Service Focus
    Inbound Services

    “CC Capital Group generated enough appointments to increase our bottom line significantly.”

    • CEO, Healthcare Business Coaching Company
  • UAM

    UAM

    We Drive Efficiency To Enable Business Outcomes

    $1,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL
    Service Focus
    Inbound Services

    "I'm delighted with their work from end to end."

    • Executive, Fintech Company
  • six eleven global services

    six eleven global services

    quality work, quality experience

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines
    Service Focus
    Inbound Services

    "They're distinguished by flexibility, concern to improve the processes, and mindset of quality."

    • Senior Manager of Customer Service, Remote Monitoring Co
  • 1840 & Company

    1840 & Company

    Hire Global Vetted Talent & Teams in 150 Countries

    $10,000+
    < $25 / hr
    250 - 999
    Overland Park, KS
    Service Focus
    Inbound Services

    “They’re like a matchmaker for staff; they provide exactly what we’re looking for.”

    • Executive, Startup Incubator & Accelerator
  • SummitNext

    SummitNext

    BPO for High Growth Companies

    $1,000+
    < $25 / hr
    50 - 249
    Petaling Jaya, Malaysia
    Service Focus
    Inbound Services

    "Their integrity, integration, and Innovation were impressive."

    • CEO, SEAbizs
  • LawyerLine™

    LawyerLine™

    Powered by Lawyer.com

    Undisclosed
    < $25 / hr
    250 - 999
    Easton, PA
    Service Focus
    Inbound Services

    "LawyerLine is incredibly accommodating — they really tailored their services to our needs."

    • Founder, The Mark Law Firm
  • LEX Reception

    LEX Reception

    We handle your calls so you can focus on your firm

    Undisclosed
    Undisclosed
    250 - 999
    Portland, OR
    Service Focus
    Inbound Services

    “LEX Reception is well-worth the money. You’re going to get a higher ROI.”

    • Attorney, Reeves Lavallee, PC
  • Wing Assistant

    Wing Assistant

    The World's Best Assistant for Business

    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA
    Service Focus
    Inbound Services

    "The virtual admins provided are highly qualified and have a diverse range of skills."

    • CEO, Startup
  • BPO Hive LLC

    BPO Hive LLC

    Outsourcing Solutions made easy!

    $1,000+
    < $25 / hr
    10 - 49
    Cairo, Egypt
    Service Focus
    Inbound Services

    "Talented and high-quality staffing is provided."

    • COO, Real Estate Company
  • HiredSupport

    HiredSupport

    🥇 Top Customer Service, BPO, and Back Office Team

    $1,000+
    < $25 / hr
    10 - 49
    Rancho Cucamonga, CA
    Service Focus
    Inbound Services

    "They provide exceptional coverage anytime we need them."

    • Owner, Online Cycling Gear
  • Abby Connect

    Abby Connect

    Convert More Callers into Customers

    Undisclosed
    < $25 / hr
    50 - 249
    Las Vegas, NV
    Service Focus
    Inbound Services

    ''Abby Connect gets the magic happening behind the scenes.''

    • Executive, Construction Manufacturing Company
  • ASL BPO

    ASL BPO

    Business Process Outsourcing Firm

    $1,000+
    < $25 / hr
    50 - 249
    Dhaka, Bangladesh
    Service Focus
    Inbound Services

    "We're impressed with their flexibility, customer-centric approach, and teamwork."

    • Founder, Accordion Group
  • ContactWorks

    ContactWorks

    Flexible, Scalable Solutions

    $75,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX
    Service Focus
    Inbound Services

    "We've been impressed with their flexibility and partnership." "

    • L1 Support Manager, TengoInternet
  • Remote Team Solutions

    Remote Team Solutions

    Building Great Teams for Great Companies

    Undisclosed
    Undisclosed
    50 - 249
    Torreón, Mexico
    Service Focus
    Inbound Services

    "They took the time to understand our needs entirely."

    • CTO, Hyperscale Data Company
  • Mercatus

    Mercatus

    Focus on quality, commitment with KPI & SLA

    $5,000+
    < $25 / hr
    50 - 249
    Sofia, Bulgaria
    Service Focus
    Inbound Services

    "They are professionals."

    • Marketing Director, Home Appliance Company
  • Protel BPO

    Protel BPO

    Smart Outsourcing...Great Value

    $1,000+
    < $25 / hr
    250 - 999
    Belize City, Belize
    Service Focus
    Inbound Services

    "What impresses us the most about Protel BPO is their dedication to delivering exceptional customer service."

    • Director of Customer Services, Dominion Energy
  • One Umbrella

    One Umbrella

    The Ultimate B2B & Education Growth Partner

    $5,000+
    $100 - $149 / hr
    2 - 9
    London, United Kingdom
    Service Focus
    Inbound Services

    "They've shown great dedication to getting results."

    • Founder, StoryLearning.com
  • Significo

    Significo

    Customer Support Company, BPO Solutions

    Undisclosed
    < $25 / hr
    50 - 249
    Zagreb, Croatia
    Service Focus
    Inbound Services

    "The most impressive things about them are their passion, expertise, and people who will do everything for the client."

    • Member of the Board, Grand Auto d.o.o.
  • Fusion CX

    Fusion CX

    Serve 500+ Clients in 45 Centers Across 14 Nations

    $10,000+
    < $25 / hr
    10,000+
    Canton, OH
    Service Focus
    Inbound Services

    "There are almost everywhere, with such portfolios and clientele."

    • Customer Success Manager, MirageIncorp
  • APEX Call Centers

    APEX Call Centers

    #1 Award Winning Onshore & Nearshore Call Centers

    $50,000+
    < $25 / hr
    250 - 999
    Fort Lauderdale, FL
    Service Focus
    Inbound Services

    “APEX Call Centers’ biggest strength is their ability to adapt to our needs and scale their workforce when needed.”

    • Founder & CEO, Media Company
  • Undisclosed
    Undisclosed
    50 - 249
    Margate, FL
    Service Focus
    Inbound Services

    "Successful execution and great communication are a hallmark of Answering Service Care’s work."

    • CFO & Founder, Flores & Foley Roofing
  • Moneypenny

    Moneypenny

    The leading outsourced communications provider

    Undisclosed
    Undisclosed
    250 - 999
    Duluth, GA
    Service Focus
    Inbound Services

    “Moneypenny provides us with useful information that allows us to get back to clients promptly.”

    • Executive Director, HELP Initiative, Inc.
  • Go4customer

    Go4customer

    We Put Your Customers First.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Noida, India
    Service Focus
    Inbound Services

    "The most impressive and unique aspect of Go4Customer is their unwavering commitment to customer satisfaction."

    • Executive, Digital Baba Online
  • VSynergize

    VSynergize

    Omnichannel AI Contact Center & Tech Support

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Westborough, MA
    Service Focus
    Inbound Services

    "They are responsive to our needs."

    • President & CEO, McDonald
  • A.R.C.E. Contact Center

    A.R.C.E. Contact Center

    Сustomer Support Outsourcing Provider

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine
    Service Focus
    Inbound Services

    "They are high-skilled, responsible, and client-oriented."

    • Deputy General Manager, Visa Outsourcing Company

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Comparing Answering services Experts on Clutch

Looking for a Call Center Services provider who specializes in Answering services?
Whether you're a business owner, a director-level manager, or a department head, finding the right Answering services service provider for your specific needs is crucial. Whatever your business challenge, Clutch can help you hire the right Answering services Call Center Services provider with confidence. Our B2B marketplace aggregates ratings, reviews, and valuable information on companies offering Answering services services. Delve deep into robust reviews for Call Center Services companies with authenticated reviews from real clients and make informed business decisions.

Clutch features a diverse selection of 2,007 companies that specialize in Answering services work within the Call Center Services space. These companies have successfully served multiple clients, including industry giants like McLardy McShane, DPN, Wyndham Hotels and many more. They cater to Enterprise companies (73), Midmarket (248), and Small Businesses (380) across various industries, such as Business Services, Medical, and Financial Services. With over 1,944 reviews available for Answering services service providers, you can rest assured that you'll find the information you need to choose the right partner.

Check the drop downs below for summaries of:

Most Popular Call Center Services Companies with Answering services Expertise

Some of the most sought-after service providers in Call Center Services who specialize in Answering services include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (38) 4 (6) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.9

4.9

4.7

$1,000

< $25

Serbia

#2
5 (10) 4 (25) 3 (3) 2 (0) 1 (0)

50 - 249

4.8

5

5

N/A

< $25

United States

#3
5 (17) 4 (10) 3 (4) 2 (0) 1 (0)

1,000 - 9,999

4.6

4.5

4.5

N/A

N/A

United States

These companies not only maintain exceptional ratings but also have minimum spend limits ranging from $1,000.00 to $5,000.00. With over 586 customer reviews and nearly 125 clients each, they offer Answering services services across diverse industries like Business services, Medical, and Financial services.

Best Rated Answering services Experts

These companies earned their top ratings due to overwhelming positive customer reviews and their exceptional work in the Answering services field within the Call Center Services space. There are 2,007 companies specializing in Answering services services, and when it comes to the best-rated providers, the top five are:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (25) 4 (0) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

5

5

5

$5,000

< $25

#2
5 (13) 4 (0) 3 (0) 2 (0) 1 (0)

250 - 999

5

5

5

$10,000

< $25

Philippines

#3
5 (12) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

5

5

$1,000

< $25

Philippines

#4
5 (10) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

4.9

4.9

5

N/A

N/A

El Salvador

#5
5 (9) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

4.9

4.9

$1,000

$25 - $49

Canada

Lowest Rated Answering services Companies

Comparing providers with high and low ratings is a necessary part of research when looking for Call Center Services companies with expertise in Answering services. Some Answering services companies may have received less favorable reviews from individuals, but this doesn’t necessarily mean they are partners to avoid.

Companies rated above 4 stars still maintain positive sentiment overall. The average ratings in this category range from 0.5 stars to 5 stars. Please be sure to take note of total number of review when evaluating potential partners. Also be sure to read the 5-star reviews to get the full picture. Our reviews are individually rated (and therefore not the same as the average rating). Using the overall average ratings, the “lowest-rated” Answering services services companies include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

10 - 49

0.5

0.5

0.5

N/A

N/A

South Africa

#2
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

10 - 49

0.5

0.5

0.5

N/A

N/A

United States

#3
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

1

0.5

3

$1,000

< $25

United Kingdom

Not Yet Rated Answering services Companies

While some Call Center Services businesses specializing in Answering services have been reviewed, there are still companies that have not yet received ratings and reviews from their customers on Clutch. If you have experience with any of the providers below, Clutch would greatly appreciate your input on their Answering services support.
Employees
Budget
Hourly
Location

Starry Solutions

RATE THIS COMPANY
2 - 9 N/A N/A United States

Crafted Minds

RATE THIS COMPANY
2 - 9 $1,000 $50 - $99 / hr United States

Virtual Receptionist Pro

RATE THIS COMPANY
2 - 9 N/A < $25 / hr United States

Primary BPO

RATE THIS COMPANY
50 - 249 $5,000 < $25 / hr United States

PHL Group Ltd

RATE THIS COMPANY
50 - 249 N/A < $25 / hr United Kingdom

Industries Served by Answering services Experts

Agencies focusing on Answering services have extensive experience in supporting various industries. The 2,007 companies in this category offer their specialized Answering services support services to 29 industries. Below is just a sample of these industries, so be sure to use the industry filter on our full list of Call Center Services providers above to drill down even further.

Common Answering services Services Available

Call Center Services companies specializing in Answering services offer a wide range of services tailored to meet your specific business needs. These Answering services specialists offer over 108 different types of services. Some of the most common services provided and the companies offering them include:
Services # of Companies Sample of Providers
Back Office Outsourcing 869 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Aidey (5 stars, 12 reviews), Solvo Global (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews) and more
Sales Outsourcing 593 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), KODA (5 stars, 7 reviews), Upstream BPO (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews) and more
Business Consulting 186 Staff Outsourcing Solutions (5 stars, 5 reviews), Orpheus Solutions (5 stars, 1 reviews), VoiceStamps (5 stars, 1 reviews), Hounders (5 stars, 1 reviews), BigArena Fulfillment (5 stars, 1 reviews) and more
IT Managed Services 145 Northern Lights Technology Development (5 stars, 6 reviews), ALPHA BPO Corp (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), hammerjack (5 stars, 2 reviews), Genesis Support Solution LTD (5 stars, 1 reviews) and more
Social Media Marketing 142 Tech Fi Technologies (5 stars, 8 reviews), Upstream BPO (5 stars, 7 reviews), Call Point Business Solutions Ltd. (5 stars, 4 reviews), W&T Solutions (5 stars, 3 reviews), Buraq IT Station (5 stars, 1 reviews) and more

Other Specialties Offered by Answering services Experts

Apart from Answering services services, these providers also offer supplemental support in other areas, including B2C Telemarketing & telesales (1063 companies), Inbound appointment scheduling (1051 companies), and Virtual receptionist (1035 companies). These providers vary in their ratings, with some considered the best, having between 4.0 and 4.9 stars, or having 3.9 stars or less. Clutch offers a wide range of Call Center Services companies that also support focus areas within this space, like Surveys and market research (680 companies), Collections (518 companies), and Third party verification (468 companies).
Specialty # of Companies Top Providers
B2C Telemarketing & telesales 1,063 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews), Solvo Global (5 stars, 7 reviews), KODA (5 stars, 7 reviews)
Inbound appointment scheduling 1,051 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Easybee Answering Services (5 stars, 10 reviews), BitWide (5 stars, 9 reviews), Tech Fi Technologies (5 stars, 8 reviews)
Virtual receptionist 1,035 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Easybee Answering Services (5 stars, 10 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews)
Surveys and market research 680 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews)
Collections 518 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Tech Fi Technologies (5 stars, 8 reviews), Solvo Global (5 stars, 7 reviews)
Third party verification 468 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), Intellink (5 stars, 6 reviews)

Answering services Service Providers By Budget Level

Clutch understands the importance of budget when choosing the right Answering services agency. To assist you in finding the right price range for your project, providers are categorized based on minimum spend levels and hourly rates.
$250,000 or More
If you can afford a minimum spend level of $250,000 or more, consider these high-end Call Center Services providers with Answering services expertise:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

250 - 999

4.3

4.3

4.5

$250,000

$25 - $49

United States

#2
4.5 1 REVIEWS
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.5

5

4.5

$250,000

< $25

Romania

#3
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

50 - 249

4

4

5

$250,000

< $25

United Arab Emirates

$100,000 or More
For a minimum spend of over $100,000, you might also explore:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$100,000

N/A

United States

#3
RATE THIS COMPANY

1,000 - 9,999

N/A

N/A

N/A

$100,000

< $25

United Kingdom

$25,000 or More
Additionally, some providers offer Call Center Services Answering services services for lower budgets starting at $25,000, including:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$25,000

$25 - $49

Nigeria

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$25,000

$25 - $49

United States

#3
RATE THIS COMPANY

10,000+

N/A

N/A

N/A

$25,000

< $25

Egypt

Most Affordable Answering services Providers

Comparing Answering services services with a more constrained budget? Various Call Center Services businesses, each with good average ratings, offer their Answering services work at modest spending thresholds—below $5,000, below $10,000, and below $25,000 per project. Their hourly rates span from less than $25 per hour to rates within the $50 to $99 per hour range. Utilize the filtering option at the top of the page to sort Answering services service businesses based on their hourly rates. Presented below are some noteworthy illustrations of economically feasible collaborators.
<$25 per Hour
For those looking for budget-friendly options, consider Answering services companies that offer an hourly rate under $25 per hour:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$1,000

$25 - $49

United States

#2
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$1,000

$25 - $49

United States

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$1,000

$25 - $49

United States

$25 - $49 per Hour
Here are some of the best Answering services providers with hourly rates between $25 and $49/hour include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
4.7 8 REVIEWS
5 (4) 4 (4) 3 (0) 2 (0) 1 (0)

250 - 999

4.8

4.8

4.8

$25,000

$25 - $49

United States

#2
5 (16) 4 (11) 3 (0) 2 (0) 1 (0)

250 - 999

4.5

4.6

4.5

$1,000

$25 - $49

United States

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

$50 - $99 per Hour
Additionally, here are a few Answering services support providers offering competitive rates between $50 and $99 per hour if you have more budget to work with:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$10,000

$50 - $99

United Kingdom

#2
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

N/A

$50 - $99

United States

#3
2.8 2 REVIEWS
5 (1) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

2.8

2.8

2.8

$1,000

$50 - $99

United States

Want to Find Answering services Companies by Location?

Clutch has global reach, making it easy for you to find Answering services support companies that are local or within your preferred time zone. Currently, Clutch features 873 companies in North America, 395 in Europe, 394 in Asia, 96 in South America, 69 in Africa, and 32 in Oceania. Some of the most reviewed businesses are located in cities like New York (26) Bengaluru (25) London (33) Toronto (27) Pasig (10) Istanbul (33) .
Country Cities with Most Providers Sample of Providers
United States New York (26), Los Angeles (25), Houston (19), San Diego (11), and Portland (9) Abacus Cambridge Partners (4.9 stars, 4 reviews), EXL Service (3.8 stars, 4 reviews), FirmsDesk (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), RemoteReps247 (4 stars, 1 reviews)
India Bengaluru (25), Hyderabad (22), New Delhi (18), Noida (14), and Kolkata (13) Invensis Inc (4.8 stars, 4 reviews), Go4customer (5 stars, 3 reviews), Cerebra LPO (4.8 stars, 2 reviews), VoPro (5 stars, 1 reviews), Unee Solutions (5 stars, 1 reviews)
United Kingdom London (33), Glasgow (7), Edinburgh (6), Wokingham (2), and Sheffield (2) One Umbrella (5 stars, 22 reviews), Abacus Cambridge Partners (4.9 stars, 4 reviews), Quantanite (4.8 stars, 4 reviews), W&T Solutions (5 stars, 3 reviews), Sourcefit (5 stars, 2 reviews)
Canada Toronto (27), Calgary (9), Montréal (7), Mississauga (4), and Edmonton (4) Veta Virtual (5 stars, 41 reviews), LEX Reception (4.9 stars, 30 reviews), AnswerForce (4.5 stars, 15 reviews), 24H Virtual (5 stars, 13 reviews), Agents Republic Inc. (4.5 stars, 1 reviews)
Philippines Pasig (10), Makati (10), Taguig (9), Davao City (9), and Cebu City (8) TDCX (4.9 stars, 10 reviews), Boldr. (4.8 stars, 8 reviews), TRU29 Solutions Inc. (5 stars, 4 reviews), TRU29 Solutions Inc. (5 stars, 4 reviews), MainSource 365 Tech LLC (4.9 stars, 4 reviews)
Turkey Istanbul (33), İstanbul (3), Izmir (3), Antalya (2), and Muratpasa (1) TDCX (4.9 stars, 10 reviews), Conectys (4.5 stars, 1 reviews), Woop Digital, Webhelp, Turkcell Global Bilgi

Market Segments & Clients Served

Reviews for Answering services service providers come from a wide range of market segments, including Enterprise (< $1B), MidMarket ($10M to $1B), and Small Business (< $10M) clients. Selecting a service provider experienced in serving a business of your size can greatly enhance their understanding of your unique needs.
Market Segment Top Answering services Providers

Small Business

(Clients with <$10M in Revenue)
Our Contact Center Service providers have served 701 Small Business level clients including AffordableApartments.ca (24H Virtual), Elite Medical Group (Neorld), LifeCell (Global Bilgi), Richie (Neorld), AMERICAN FINANCIAL NETWORK (AFN (Emapta), and many more.

MidMarket

(Clients with $10M to $1B in Revenue)
Our Contact Center Service providers have served 604 MidMarket level clients including AI Operation / Content Control & Verification (Helpware), Back-Office Support (Helpware), CAT (Remote Team Solutions), Chas Roberts (Nexa Receptionists), Comcast (Flatworld Solutions), and many more.

Enterprise

(Clients with >$1B in Revenue)
Our Contact Center Service providers have served 98 Enterprise level clients including cbs interactive (Invensis Inc), chatham (Invensis Inc), groupon (Invensis Inc), insead (Invensis Inc), t-mobile (Invensis Inc), and many more.
With this comprehensive overview of Answering services companies, you can confidently choose the right partner for your project, whether you're a large enterprise, a midmarket player, or a small business. Clutch.co provides the tools and information you need to make informed decisions and find the perfect service provider to meet your specific requirements.

Answering Services FAQs

An answering service can save your business hours of productivity by screening non-urgent calls and funneling overflow traffic to the appropriate channels. Consider procuring business from the directory of answering service providers above, and learn more about answering services below.

The cost of hiring an answering service company depends on the specific services you need, but they usually charge anywhere from 60 cents to $2 per minute. Some services also offer pricing by volume of calls received.

However, how much they charge may also be impacted by the services they provide. For instance, providing customer service support tends to be more expensive than appointment scheduling. Furthermore, some agencies may charge extra if they respond to emails, manage communications, and create reports. Ultimately, the final cost will vary significantly depending on the project's scope and how many services a business needs.

Answering services provide a range of services to streamline communications, especially with potential clients and external third-parties. An answering service operates an extension of a company's customer service that vets calls, takes messages, and gives basic information, usually around the clock. In addition to streamlining communications, an answering service allows your business to be more accessible and easy to reach.

One of the main advantages of working with an answering service is that they can provide a round-the-clock service. As a result, they ensure that their clients don't miss any opportunities. They leverage their expertise to improve customer service. Furthermore, these agencies can help respond the emails, screen calls, and set appointments. In summary, partnering with an answering service can be an excellent way to improve customer relations.

Clutch features 2,007 Call Center Services companies specializing in Answering services. These companies have been thoroughly reviewed and rated by verified clients, providing valuable insights for those seeking specific expertise.

Answering services-focused providers commonly offer services like Back Office Outsourcing, Sales Outsourcing, Business Consulting, IT Managed Services, Social Media Marketing.

Apart from Answering services work, these providers also focus on areas such as B2C Telemarketing & telesales (1,063 companies), Inbound appointment scheduling (1,051 companies), and Virtual receptionist (1,035 companies). Ratings for these companies vary, with some considered the best, having between 4.0 and 4.9 stars, or having 3.9 stars or less.

These companies specialize in Answering services, maintain high ratings and substantial client reviews, and cater to diverse industries:

The minimum spend requirement of the companies above is generally $1,000.00. They specialize in industries like eCommerce, Advertising & marketing, and Automotive, focusing on services like Answering services, Virtual receptionist, Inbound appointment scheduling, B2C Telemarketing & telesales, and Surveys and market research.

The following ratings reflect exceptional customer satisfaction and the quality of their work. The top five Call Center Services companies specializing in Answering services are:

  1. Again Again Agency (5-stars and 25 reviews)
  2. Big Outsource (5-stars and 13 reviews)
  3. Aidey (5-stars and 12 reviews)
  4. Easybee Answering Services (5-stars and 10 reviews)
  5. BitWide (5-stars and 9 reviews)

Some companies offering Answering services within the Call Center Services category have lower ratings. It's essential to consider these ratings when making decisions. The lowest-rated but still high-performing providers are:

  1. 121 BPO: (0.5 stars and 1 reviews)
  2. CALLCARE: (0.5 stars and 1 reviews)
  3. Union Resolute: (0.5 stars and 1 reviews)
  4. PCMSI: (2 stars and 1 reviews)
  5. Data Entry Outsourced: (2.5 stars and 1 reviews)

Clutch encourages users to provide reviews for companies to enhance the platform's information. Below are some Answering services Call Center Services companies that are not yet rated:

For those with a lower budget, there are some Call Center Services companies with Answering services expertise available. Companies like Again Again Agency (5 stars), Big Outsource with an average 5 star rating and Aidey with an average 5 star rating have minimum spend levels under $5,000. Additionally, some providers offer competitive rates between $25 and $49 per hour.

The best rated Answering services providers with the lowest hourly rates are:

Insead, T-Mobile, Wyndham Hotels, DPN, McLardy McShane are just some of the clients utilizing the Answering services firms on Clutch.

Answering services companies on Clutch offer their services in 38 languages besides English, including Spanish, French, German, Italian, Arabic, Portuguese, Mandarin, and more.

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