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Answering service companies are very skilled in assisting sales, marketing, and customer support. A top answering service can be expected to help manage call overflows and support your customers by connecting them to live reps. Examine the best answering service providers below. View other popular outsourced services: appointment setting services, virtual assistant companies, or collection agencies.

Inbound Services: Answering services

List of the Best Answering Services Companies

    Featured Providers

    What are Featured Providers?
  • VoiceNation

    VoiceNation

    America’s favorite call answering service

    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA
    Service Focus
    Inbound Services

    "VoiceNation is a one-stop-shop." "

    • Lead Recluiter
  • AnswerForce

    AnswerForce

    Answer every call, win more business

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR
    Service Focus
    Inbound Services

    "We appreciate how AnswerForce thinks outside the box to discover opportunities."

    • Founder, E-Commerce Company
  • Ruby

    Ruby

    Your partner in gaining & retaining customers.

    Undisclosed
    Undisclosed
    250 - 999
    Portland, OR
    Service Focus
    Inbound Services

    "They run a tight ship."

    • Principal Attorney, Law Offices of Ross Cornell
  • AnswerForce

    AnswerForce

    Answer every call, win more business

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR
    Service Focus
    Inbound Services

    "We appreciate how AnswerForce thinks outside the box to discover opportunities."

    • Founder, E-Commerce Company
  • IdeasUnlimited

    IdeasUnlimited

    Global Support Redefined!

    $1,000+
    < $25 / hr
    50 - 249
    Sugar Land, TX
    Service Focus
    Inbound Services

    "We're impressed with their responsiveness and excellent project management."

    • CEO, Payclass Inc.
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  • DialAmerica

    DialAmerica

    B2B & B2C customer engagement services

    $5,000+
    Undisclosed
    1,000 - 9,999
    Mahwah, NJ
    Service Focus
    Inbound Services

    “Working with DialAmerica was a team effort.”

    • Marketing and Digtial Communications Manager, Southern California Edison
  • WOW24-7

    WOW24-7

    Human support for Europe & US based E-com and Tech

    $1,000+
    < $25 / hr
    50 - 249
    Afton, WY
    Service Focus
    Inbound Services

    "We are impressed by how much their staff cares about making a difference with their work."

    • COO, Monitoring Devices Manufacturer
  • $1,000+
    < $25 / hr
    250 - 999
    Pasig, Philippines
    Service Focus
    Inbound Services

    "They are contactable and write back quickly on any issue."

    • Data Analyst, Payment Gateway Company
  • Flatworld Solutions

    Flatworld Solutions

    ISO certified global company with 18000+ customers

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Princeton, NJ
    Service Focus
    Inbound Services

    "They were very responsive and professional."

    • Development Services Manager, University
  • Global Bilgi

    Global Bilgi

    Business Process Outsourcing

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine
    Service Focus
    Inbound Services

    "We like that they have a business-oriented approach."

    • Head of Customer Relationship Management, Tobacco Company
  • Global Response

    Global Response

    Your Brand. Our Passion.

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Margate, FL
    Service Focus
    Inbound Services

    /*-->*/
    "They act as a strategic partner that is crucial to our business success.

    • IT Director, Health Care & Life Sciences Company
  • Abacus Cambridge Partners

    Abacus Cambridge Partners

    Your Transformation Partner

    Undisclosed
    Undisclosed
    50 - 249
    London, United Kingdom
    Service Focus
    Inbound Services

    "They're one of our team's best and most technically proficient elements."

    • Application Architect, Du Telecom
  • Aidey

    Aidey

    OUTSTANDING CUSTOMER SUPPORT & SALES OUTSOURCING

    $1,000+
    < $25 / hr
    10 - 49
    Manila, Philippines
    Service Focus
    Inbound Services

    "They are passionate, dedicated, and friendly."

    • CTO, Tech Company
  • MattsenKumar LLC

    MattsenKumar LLC

    Trusted Business Process Outsourcing Partner

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Woodburn, OR
    Service Focus
    Inbound Services

    "They are highly adaptable and flexible with our demands."

    • Assistant Manager, Zomato
  • Conectys

    Conectys

    Global: Customer support, Call centers, Moderation

    $250,000+
    < $25 / hr
    1,000 - 9,999
    București, Romania
    Service Focus
    Inbound Services

    "They provide frequent and proactive communication."

    • Global Customer Care Director, AI Computing Company
  • RemoteReps

    RemoteReps

    A trusted process unseen in outsourcing!

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Encinitas, CA
    Service Focus
    Inbound Services

    “CC Capital Group generated enough appointments to increase our bottom line significantly.”

    • CEO, Healthcare Business Coaching Company
  • Kantipur Management Private Limited

    Kantipur Management Private Limited

    Customer Experiemce Management

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Lalitpur, Nepal
    Service Focus
    Inbound Services

    "They met the desired level of quality."

    • Head of Customer Care, Jagdamba Motors Pvt.Ltd
  • Veta Virtual

    Veta Virtual

    Free Up Your Time And Grow Your Business!

    $1,000+
    Undisclosed
    10 - 49
    Toronto, Canada
    Service Focus
    Inbound Services

    "The dedicated personnel makes it feel personal and like they are part of our team."

    • Managing Partner, Lovell Law Group, PC
  • AnswerConnect

    AnswerConnect

    Exclusive Clutch Offer: 50% off Your First Month

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR
    Service Focus
    Inbound Services

    “Their team works together to deliver the best possible customer service.”
     

    • Marketing Associate, Tech Company
  • BPO Nextdoor

    BPO Nextdoor

    Trusted partner for BPO services

    $5,000+
    < $25 / hr
    50 - 249
    L'viv, Ukraine
    Service Focus
    Inbound Services

    "Their reliability in meeting deadlines has been consistently demonstrated, even during challenging times."

    • Executive, Landau Media
  • Quantanite

    Quantanite

    The BPO & Customer Experience provider of choice

    $1,000+
    < $25 / hr
    1,000 - 9,999
    London, United Kingdom
    Service Focus
    Inbound Services

    "Quantanite is good at completing repetitive technical tasks at scale."

    • Employee, Receipt Scanning Software Provider
  • Outsource and Save

    Outsource and Save

    Your Global Staffing Partners

    $1,000+
    < $25 / hr
    250 - 999
    Los Angeles, CA
    Service Focus
    Inbound Services

    "Their diligence and strong appointment-setting skills were outstanding!"

    • Franchise Consultant, The Franchise Consulting Company
  • Evoice

    Evoice

    A Better Way To Connect.

    Undisclosed
    Undisclosed
    250 - 999
    Hollywood, CA
    Service Focus
    Inbound Services

    "It is a high quality service that presents no problems and is very safe."

    • Manager, Finance Branch
  • TDCX

    TDCX

    Award-Winning Digital Economy Enabler

    $100,000+
    Undisclosed
    10,000+
    Singapore, Singapore
    Service Focus
    Inbound Services

    "Every time we asked them to deliver on a task, they did that very well and then also went above and beyond."

    • Senior Quality Manager, Tech Company
  • FSPGlobal

    FSPGlobal

    Connecting People, Enabling Business.

    $1,000+
    < $25 / hr
    50 - 249
    Cluj-Napoca, Romania
    Service Focus
    Inbound Services

    "FSPGlobal has supported us with their strong project management skills throughout the partnership."

    • Executive, Wolf Digital Services
  • SRG ASIA PACIFIC

    SRG ASIA PACIFIC

    Award-Winning Outsourcing and Tech Enabler

    $10,000+
    Undisclosed
    250 - 999
    Kuala Lumpur, Malaysia
    Service Focus
    Inbound Services

    "They have a sustainable performance YOY, and their strong effort enables them to reach our targets."

    • Head of Service Partnership, MAXIS
  • Specialty Answering Service

    Specialty Answering Service

    Become one with our software.

    Undisclosed
    Undisclosed
    10 - 49
    King of Prussia, PA
    Service Focus
    Inbound Services

    "They're super easy and pleasant to deal with by phone and email."

    • Owner & Sole Veterinarian, Pet Diagnostics
  • Call Masters BPO

    Call Masters BPO

    Cost Effective BPO Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Sheridan, WY
    Service Focus
    Inbound Services

    “Work with them. They’ll provide you with results and meet all your deadlines.”

    • Executive, ETR Ventures
  • $5,000+
    $25 - $49 / hr
    250 - 999
    North Mankato, MN
    Service Focus
    Inbound Services

    "They communicated with us regularly to let us know the project's progress in time."

    • VP, Hotel Company
  • Sourcefit

    Sourcefit

    Start With Great Staff and Build a Process to Last

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines
    Service Focus
    Inbound Services

    "All management members are very proactive in providing suggestions."

    • Sr. Operation Staff, Software Development Provider
  • Unee Solutions

    Unee Solutions

    ENGINE OF GROWTH FOR B2B SALES

    $1,000+
    < $25 / hr
    50 - 249
    Stafford, TX
    Service Focus
    Inbound Services

    "The quality of their work is exceptional."

    • Owner, Hospitality & leisure Company
  • Triniter BPO

    Triniter BPO

    RELIABLE CUSTOMER SUPPORT AT JUST $1049/MO/PERSON

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Miami, FL
    Service Focus
    Inbound Services

    "You have to rely on reviews to find the right agency." 

     "

    • Wealth Advisor, Financial Services Company
  • Verbatim Virtual Receptionists

    Verbatim Virtual Receptionists

    The call and web chat answering professionals.

    $1,000+
    < $25 / hr
    10 - 49
    Thatcham , United Kingdom
    Service Focus
    Inbound Services

    "The quality of their receptionists really stands out."

    • Managing Director, Integrated Open Network Systems Ltd
  • Undisclosed
    Undisclosed
    10 - 49
    Columbus, GA
    Service Focus
    Inbound Services

    “Voice Link’s response times when we have changes to our calls and schedules are good.”

    • CEO, Primary Care & Telemedicine Company
  • TELUS International

    TELUS International

    Premium multilingual BPO Contact Center.

    $1,000+
    < $25 / hr
    10,000+
    Sofia, Bulgaria
    Service Focus
    Inbound Services

    “They’re a leading electronic medical record provider in Canada.”

    • Manager of Program Effectiveness, WSIB
  • FlairsTech

    FlairsTech

    Innovation | Talent | Excellence

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Montréal, Canada
    Service Focus
    Inbound Services

    "We were impressed with their flexibility and the value they contributed."

    • Digital Data Analyst & YouTube Strategist, Media Company
  • Davinci Virtual Office Solutions

    Davinci Virtual Office Solutions

    Live Receptionist Services, Virtual Offices

    Undisclosed
    < $25 / hr
    50 - 249
    Salt Lake City, UT
    Service Focus
    Inbound Services

    "I haven’t had any problems with Davinci. I really appreciate how they do business."

    • Managing Partner, Spotzcity
  • Octopus Tech Solutions

    Octopus Tech Solutions

    Innovative Outsourcing Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Amritsar, India
    Service Focus
    Inbound Services

    "They were dedicated and hardworking."

    • Head of Marketing, Sales & Client Services, Alpha Corp Development Pvt. Ltd.
  • Taskforce BPO

    Taskforce BPO

    Customized BPO Services.

    $1,000+
    < $25 / hr
    50 - 249
    Knoxville, TN
    Service Focus
    Inbound Services

    "They are very effective and aware of their processes."

    • Senior HR Manager, Retail Company
  • 24H Virtual

    24H Virtual

    We Answer. You Grow. 24/7

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada
    Service Focus
    Inbound Services

    "I can’t ask for more — they do what they say they’ll do."

    • Operating Director, Law Firm
  • $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada
    Service Focus
    Inbound Services

    “They deliver great service and do everything for a reasonable price.”

    • IT Director, National Homebuilding Company
  • Customer Umbrella

    Customer Umbrella

    We make businesses better.

    $1,000+
    < $25 / hr
    250 - 999
    Varna, Bulgaria
    Service Focus
    Inbound Services

    "They showed a thorough awareness of our safety and compliance requirements."

    • Founder & Chief Memory Officer, Photo Organization Platform
  • Answering Legal

    Answering Legal

    Legal Answering Services

    Undisclosed
    Undisclosed
    50 - 249
    Nesconset, NY
    Service Focus
    Inbound Services

    "Answering Legal has an intelligent team that communicates well."

    • Solo Practitioner, Law Office of Ronald Johnson
  • OnBrand24

    OnBrand24

    OnBrand24 Premier Call Center Services

    $5,000+
    Undisclosed
    250 - 999
    Beverly, MA
    Service Focus
    Inbound Services

    "They are the best in the industry."

    • CEO, Real Estate Company
  • GotYourBack Support

    GotYourBack Support

    Customer Support You Want to Connect With

    $10,000+
    < $25 / hr
    50 - 249
    Stari Bohorodchany, Ukraine
    Service Focus
    Inbound Services

    "Their experience in the customer support and sales industries is evident in every interaction we have with them."

    • CMO, Gismart
  • Gold Cross Answering Service

    Gold Cross Answering Service

    Your Best First Impression. 24/7

    Undisclosed
    Undisclosed
    10 - 49
    Lake Hallie, WI
    Service Focus
    Inbound Services

    “They produce a quality service day in and day out—they’re consistent.”

    • Service Manager
  • Outsourcing Business Solutions

    Outsourcing Business Solutions

    Master Your Strengths, Outsource Your Weaknesses

    $1,000+
    < $25 / hr
    50 - 249
    Philadelphia, PA
    Service Focus
    Inbound Services

    "They’ve been legitimate and transparent with us and made sure they’re meeting our expectations."

    • Founder, Account Payable Services
  • AnswerLive

    AnswerLive

    Spark Your Customer Service

    Undisclosed
    Undisclosed
    50 - 249
    Gastonia, NC
    Service Focus
    Inbound Services

    “It’s been a great timesaver for our in-house team.”

    • President, McWhorter Tire & Auto Repair
  • Mercatus

    Mercatus

    Focus on quality, commitment with KPI & SLA

    $5,000+
    < $25 / hr
    50 - 249
    Sofia, Bulgaria
    Service Focus
    Inbound Services

    "They are professionals."

    • Marketing Director, Home Appliance Company
  • Conversational

    Conversational

    LIVE Virtual Receptionist & Answering Service

    Undisclosed
    Undisclosed
    10 - 49
    Fredericksburg, VA
    Service Focus
    Inbound Services

    "They had a very polished, professional, and effective service."

    • Owner, Upgrade 123
  • ITCube Solutions Pvt. Ltd.

    ITCube Solutions Pvt. Ltd.

    Making IT your competative advantage

    $25,000+
    $25 - $49 / hr
    250 - 999
    Cincinnati, OH
    Service Focus
    Inbound Services

    “I was most impressed with ITCube Solutions Pvt. Ltd.’s upfront designs, functional requirements, and documentation…

    • President, EnSight Technologies
  • MyOutDesk

    MyOutDesk

    Double your Business with MyOutDesk

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Sacramento, CA
    Service Focus
    Inbound Services

    "They quickly bring high-quality virtual assistant candidates to the table, which has been notable in the workflow."

    • President, Dew Wealth Management

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Comparing Answering services Experts on Clutch

Looking for a Call Center Services provider who specializes in Answering services?
Whether you're a business owner, a director-level manager, or a department head, finding the right Answering services service provider for your specific needs is crucial. Whatever your business challenge, Clutch can help you hire the right Answering services Call Center Services provider with confidence. Our B2B marketplace aggregates ratings, reviews, and valuable information on companies offering Answering services services. Delve deep into robust reviews for Call Center Services companies with authenticated reviews from real clients and make informed business decisions.

Clutch features a diverse selection of 2,030 companies that specialize in Answering services work within the Call Center Services space. These companies have successfully served multiple clients, including industry giants like McLardy McShane, DPN, Wyndham Hotels and many more. They cater to Enterprise companies (73), Midmarket (252), and Small Businesses (387) across various industries, such as Business Services, Medical, and Financial Services. With over 1,978 reviews available for Answering services service providers, you can rest assured that you'll find the information you need to choose the right partner.

Check the drop downs below for summaries of:

Most Popular Call Center Services Companies with Answering services Expertise

Some of the most sought-after service providers in Call Center Services who specialize in Answering services include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (38) 4 (6) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.9

4.9

4.7

$1,000

< $25

United States

#2
5 (10) 4 (25) 3 (3) 2 (0) 1 (0)

50 - 249

4.8

5

5

N/A

< $25

United States

#3
5 (17) 4 (10) 3 (4) 2 (0) 1 (0)

1,000 - 9,999

4.6

4.5

4.5

N/A

N/A

United States

These companies not only maintain exceptional ratings but also have minimum spend limits ranging from $1,000.00 to $5,000.00. With over 592 customer reviews and nearly 125 clients each, they offer Answering services services across diverse industries like Business services, Medical, and Financial services.

Best Rated Answering services Experts

These companies earned their top ratings due to overwhelming positive customer reviews and their exceptional work in the Answering services field within the Call Center Services space. There are 2,030 companies specializing in Answering services services, and when it comes to the best-rated providers, the top five are:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (25) 4 (0) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

5

5

5

$5,000

< $25

Georgia

#2
5 (13) 4 (0) 3 (0) 2 (0) 1 (0)

250 - 999

5

5

5

$10,000

< $25

Philippines

#3
5 (12) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

5

5

$1,000

< $25

Philippines

#4
5 (10) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

4.9

4.9

5

N/A

N/A

El Salvador

#5
5 (9) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

4.9

4.9

$1,000

$25 - $49

Canada

Lowest Rated Answering services Companies

Comparing providers with high and low ratings is a necessary part of research when looking for Call Center Services companies with expertise in Answering services. Some Answering services companies may have received less favorable reviews from individuals, but this doesn’t necessarily mean they are partners to avoid.

Companies rated above 4 stars still maintain positive sentiment overall. The average ratings in this category range from 0.5 stars to 5 stars. Please be sure to take note of total number of review when evaluating potential partners. Also be sure to read the 5-star reviews to get the full picture. Our reviews are individually rated (and therefore not the same as the average rating). Using the overall average ratings, the “lowest-rated” Answering services services companies include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

10 - 49

0.5

0.5

0.5

N/A

N/A

South Africa

#2
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

1

0.5

3

$1,000

< $25

United Kingdom

#3
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

10 - 49

0.5

0.5

0.5

N/A

N/A

United States

Not Yet Rated Answering services Companies

While some Call Center Services businesses specializing in Answering services have been reviewed, there are still companies that have not yet received ratings and reviews from their customers on Clutch. If you have experience with any of the providers below, Clutch would greatly appreciate your input on their Answering services support.
Employees
Budget
Hourly
Location

Dialtone Calling Services

RATE THIS COMPANY
2 - 9 $1,000 $25 - $49 / hr Canada

ihelpbd

RATE THIS COMPANY
50 - 249 $5,000 < $25 / hr Bangladesh

digixVA

RATE THIS COMPANY
2 - 9 $1,000 < $25 / hr Canada

FSI Outsourcing

RATE THIS COMPANY
250 - 999 $1,000 < $25 / hr Zambia

Insight Fundraising

RATE THIS COMPANY
50 - 249 $5,000 $50 - $99 / hr Australia

Industries Served by Answering services Experts

Agencies focusing on Answering services have extensive experience in supporting various industries. The 2,030 companies in this category offer their specialized Answering services support services to 30 industries. Below is just a sample of these industries, so be sure to use the industry filter on our full list of Call Center Services providers above to drill down even further.

Common Answering services Services Available

Call Center Services companies specializing in Answering services offer a wide range of services tailored to meet your specific business needs. These Answering services specialists offer over 137 different types of services. Some of the most common services provided and the companies offering them include:
Services # of Companies Sample of Providers
Customer Service Outsourcing 1,233 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Aidey (5 stars, 12 reviews), Easybee Answering Services (5 stars, 10 reviews), KODA (5 stars, 7 reviews) and more
Back Office Outsourcing 884 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Aidey (5 stars, 12 reviews), Solvo Global (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews) and more
Sales Outsourcing 600 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), KODA (5 stars, 7 reviews), Upstream BPO (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews) and more
Business Consulting 189 Staff Outsourcing Solutions (5 stars, 5 reviews), Orpheus Solutions (5 stars, 1 reviews), VoiceStamps (5 stars, 1 reviews), Hounders (5 stars, 1 reviews), BigArena Fulfillment (5 stars, 1 reviews) and more
IT Managed Services 148 Northern Lights Technology Development (5 stars, 6 reviews), ALPHA BPO Corp (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), hammerjack (5 stars, 2 reviews), Genesis Support Solution LTD (5 stars, 1 reviews) and more

Other Specialties Offered by Answering services Experts

Apart from Answering services services, these providers also offer supplemental support in other areas, including B2C Telemarketing & telesales (1079 companies), Inbound appointment scheduling (1073 companies), and Virtual receptionist (1052 companies). These providers vary in their ratings, with some considered the best, having between 4.0 and 4.9 stars, or having 3.9 stars or less. Clutch offers a wide range of Call Center Services companies that also support focus areas within this space, like Customer Surveys & Market Research Calls (695 companies), Collections Recovery Services (530 companies), and Third party verification (480 companies).
Specialty # of Companies Top Providers
B2C Telemarketing & telesales 1,079 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews), Solvo Global (5 stars, 7 reviews), KODA (5 stars, 7 reviews)
Inbound appointment scheduling 1,073 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Easybee Answering Services (5 stars, 10 reviews), BitWide (5 stars, 9 reviews), Tech Fi Technologies (5 stars, 8 reviews)
Virtual receptionist 1,052 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Easybee Answering Services (5 stars, 10 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews)
Customer Surveys & Market Research Calls 695 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews)
Collections Recovery Services 530 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Tech Fi Technologies (5 stars, 8 reviews), Solvo Global (5 stars, 7 reviews)
Third party verification 480 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), Intellink (5 stars, 6 reviews)

Answering services Service Providers By Budget Level

Clutch understands the importance of budget when choosing the right Answering services agency. To assist you in finding the right price range for your project, providers are categorized based on minimum spend levels and hourly rates.
$250,000 or More
If you can afford a minimum spend level of $250,000 or more, consider these high-end Call Center Services providers with Answering services expertise:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

250 - 999

4.3

4.3

4.5

$250,000

$25 - $49

United States

#2
4.5 1 REVIEWS
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.5

5

4.5

$250,000

< $25

Romania

#3
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

50 - 249

4

4

5

$250,000

< $25

United Arab Emirates

$100,000 or More
For a minimum spend of over $100,000, you might also explore:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

Ukraine

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$100,000

N/A

United States

#3
RATE THIS COMPANY

1,000 - 9,999

N/A

N/A

N/A

$100,000

< $25

United Kingdom

$25,000 or More
Additionally, some providers offer Call Center Services Answering services services for lower budgets starting at $25,000, including:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$25,000

$25 - $49

Nigeria

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$25,000

$25 - $49

United States

#3
RATE THIS COMPANY

10,000+

N/A

N/A

N/A

$25,000

< $25

Egypt

Most Affordable Answering services Providers

Comparing Answering services services with a more constrained budget? Various Call Center Services businesses, each with good average ratings, offer their Answering services work at modest spending thresholds—below $5,000, below $10,000, and below $25,000 per project. Their hourly rates span from less than $25 per hour to rates within the $50 to $99 per hour range. Utilize the filtering option at the top of the page to sort Answering services service businesses based on their hourly rates. Presented below are some noteworthy illustrations of economically feasible collaborators.
<$25 per Hour
For those looking for budget-friendly options, consider Answering services companies that offer an hourly rate under $25 per hour:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$1,000

$25 - $49

Canada

#2
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$1,000

$25 - $49

United States

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$1,000

$25 - $49

United States

$25 - $49 per Hour
Here are some of the best Answering services providers with hourly rates between $25 and $49/hour include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
4.7 8 REVIEWS
5 (4) 4 (4) 3 (0) 2 (0) 1 (0)

250 - 999

4.8

4.8

4.8

$25,000

$25 - $49

United States

#2
5 (16) 4 (11) 3 (0) 2 (0) 1 (0)

250 - 999

4.5

4.6

4.5

$1,000

$25 - $49

United States

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

Ukraine

$50 - $99 per Hour
Additionally, here are a few Answering services support providers offering competitive rates between $50 and $99 per hour if you have more budget to work with:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$10,000

$50 - $99

United Kingdom

#2
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

N/A

$50 - $99

United States

#3
2.8 2 REVIEWS
5 (1) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

2.8

2.8

2.8

$1,000

$50 - $99

United States

Want to Find Answering services Companies by Location?

Clutch has global reach, making it easy for you to find Answering services support companies that are local or within your preferred time zone. Currently, Clutch features 1093 companies in North America, 478 in Asia, 462 in Europe, 110 in South America, 91 in Africa, and 46 in Oceania. Some of the most reviewed businesses are located in cities like New York (36) Bengaluru (30) London (50) Toronto (30) Pasig (11) Lahore (24) .
Country Cities with Most Providers Sample of Providers
United States New York (36), Los Angeles (36), Houston (26), Chicago (15), and San Diego (14) Aidey (5 stars, 12 reviews), PeopleTree Knowledge Services (4.9 stars, 6 reviews), Abacus Cambridge Partners (4.9 stars, 4 reviews), FirmsDesk (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews)
India Bengaluru (30), Hyderabad (23), New Delhi (21), Noida (17), and Kolkata (16) Aidey (5 stars, 12 reviews), Invensis Inc (4.8 stars, 4 reviews), Go4customer (5 stars, 3 reviews), VoPro (5 stars, 1 reviews), Unee Solutions (5 stars, 1 reviews)
United Kingdom London (50), Glasgow (7), Edinburgh (7), (6), and Sheffield (3) Aidey (5 stars, 12 reviews), W&amp;T Solutions (5 stars, 3 reviews), Sourcefit (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), Sonnecto (5 stars, 2 reviews)
Canada Toronto (30), Calgary (11), Montréal (8), Ottawa (6), and Winnipeg (5) Veta Virtual (5 stars, 42 reviews), AnswerConnect (4.6 stars, 31 reviews), LEX Reception (4.9 stars, 30 reviews), 24H Virtual (5 stars, 13 reviews), Arise (4.7 stars, 3 reviews)
Philippines Pasig (11), Makati (10), Cebu City (10), Taguig (9), and Davao City (9) TDCX (4.9 stars, 10 reviews), TRU29 Solutions Inc. (5 stars, 4 reviews), TRU29 Solutions Inc. (5 stars, 4 reviews), APEX Call Centers (5 stars, 4 reviews), MainSource 365 Tech LLC (4.9 stars, 4 reviews)
Pakistan Lahore (24), Karachi (10), Islamabad (10), Rawalpindi (5), and Sialkot (1) HiredSupport (4.9 stars, 5 reviews), Premier BPO (4 stars, 3 reviews), Call Biz LLC, Virgo Tech Solutions, TekSof

Market Segments & Clients Served

Reviews for Answering services service providers come from a wide range of market segments, including Enterprise (< $1B), MidMarket ($10M to $1B), and Small Business (< $10M) clients. Selecting a service provider experienced in serving a business of your size can greatly enhance their understanding of your unique needs.
Market Segment Top Answering services Providers

Small Business

(Clients with <$10M in Revenue)
Our Contact Center Service providers have served 733 Small Business level clients including AffordableApartments.ca (24H Virtual), Elite Medical Group (Neorld), LifeCell (Global Bilgi), Richie (Neorld), AMERICAN FINANCIAL NETWORK (AFN (Emapta), and many more.

MidMarket

(Clients with $10M to $1B in Revenue)
Our Contact Center Service providers have served 624 MidMarket level clients including AI Operation / Content Control & Verification (Helpware), Back-Office Support (Helpware), CAT (Remote Team Solutions), Chas Roberts (Nexa Receptionists), Comcast (Flatworld Solutions), and many more.

Enterprise

(Clients with >$1B in Revenue)
Our Contact Center Service providers have served 100 Enterprise level clients including cbs interactive (Invensis Inc), chatham (Invensis Inc), groupon (Invensis Inc), insead (Invensis Inc), t-mobile (Invensis Inc), and many more.
With this comprehensive overview of Answering services companies, you can confidently choose the right partner for your project, whether you're a large enterprise, a midmarket player, or a small business. Clutch.co provides the tools and information you need to make informed decisions and find the perfect service provider to meet your specific requirements.

Answering Services FAQs

An answering service can save your business hours of productivity by screening non-urgent calls and funneling overflow traffic to the appropriate channels. Consider procuring business from the directory of answering service providers above, and learn more about answering services below.

The cost of hiring an answering service company depends on the specific services you need, but they usually charge anywhere from 60 cents to $2 per minute. Some services also offer pricing by volume of calls received.

However, how much they charge may also be impacted by the services they provide. For instance, providing customer service support tends to be more expensive than appointment scheduling. Furthermore, some agencies may charge extra if they respond to emails, manage communications, and create reports. Ultimately, the final cost will vary significantly depending on the project's scope and how many services a business needs.

Answering services provide a range of services to streamline communications, especially with potential clients and external third-parties. An answering service operates an extension of a company's customer service that vets calls, takes messages, and gives basic information, usually around the clock. In addition to streamlining communications, an answering service allows your business to be more accessible and easy to reach.

One of the main advantages of working with an answering service is that they can provide a round-the-clock service. As a result, they ensure that their clients don't miss any opportunities. They leverage their expertise to improve customer service. Furthermore, these agencies can help respond the emails, screen calls, and set appointments. In summary, partnering with an answering service can be an excellent way to improve customer relations.

Clutch features 2,030 Call Center Services companies specializing in Answering services. These companies have been thoroughly reviewed and rated by verified clients, providing valuable insights for those seeking specific expertise.

Answering services-focused providers commonly offer services like Customer Service Outsourcing, Back Office Outsourcing, Sales Outsourcing, Business Consulting, IT Managed Services.

Apart from Answering services work, these providers also focus on areas such as B2C Telemarketing & telesales (1,079 companies), Inbound appointment scheduling (1,073 companies), and Virtual receptionist (1,052 companies). Ratings for these companies vary, with some considered the best, having between 4.0 and 4.9 stars, or having 3.9 stars or less.

These companies specialize in Answering services, maintain high ratings and substantial client reviews, and cater to diverse industries:

The minimum spend requirement of the companies above is generally $1,000.00. They specialize in industries like eCommerce, Advertising & marketing, and Automotive, focusing on services like Answering services, Virtual receptionist, Inbound appointment scheduling, B2C Telemarketing & telesales, and Customer Surveys & Market Research Calls.

The following ratings reflect exceptional customer satisfaction and the quality of their work. The top five Call Center Services companies specializing in Answering services are:

  1. Again Again Agency (5-stars and 25 reviews)
  2. Big Outsource (5-stars and 13 reviews)
  3. Aidey (5-stars and 12 reviews)
  4. Easybee Answering Services (5-stars and 10 reviews)
  5. BitWide (5-stars and 9 reviews)

Some companies offering Answering services within the Call Center Services category have lower ratings. It's essential to consider these ratings when making decisions. The lowest-rated but still high-performing providers are:

  1. Union Resolute: (0.5 stars and 1 reviews)
  2. CALLCARE: (0.5 stars and 1 reviews)
  3. 121 BPO: (0.5 stars and 1 reviews)
  4. PCMSI: (2 stars and 1 reviews)
  5. Data Entry Outsourced: (2.5 stars and 1 reviews)

Clutch encourages users to provide reviews for companies to enhance the platform's information. Below are some Answering services Call Center Services companies that are not yet rated:

For those with a lower budget, there are some Call Center Services companies with Answering services expertise available. Companies like Again Again Agency (5 stars), Big Outsource with an average 5 star rating and Aidey with an average 5 star rating have minimum spend levels under $5,000. Additionally, some providers offer competitive rates between $25 and $49 per hour.

The best rated Answering services providers with the lowest hourly rates are:

Insead, T-Mobile, Wyndham Hotels, DPN, McLardy McShane are just some of the clients utilizing the Answering services firms on Clutch.

Answering services companies on Clutch offer their services in 38 languages besides English, including Spanish, French, German, Italian, Arabic, Portuguese, Mandarin, and more.

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