Call Center Services PROJECT HIGHLIGHT
Top Answering Service Companies
2,616 Companies
List of the Best Answering Services Companies
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What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costWas this helpful?
Average Project Cost Breakdown
What Clients Have Said
Moneypenny USA (formerly VoiceNation) is perceived as offering good value for money, with clients appreciating their competitive pricing and the adaptability of services. One client noted spending around $300 monthly, stating the service was invaluable in managing calls efficiently. Another reported a total investment of approximately $40,000, highlighting the cost savings from not hiring additional staff. Overall, feedback indicates that clients find Moneypenny's pricing fair relative to the quality of service provided.
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Sales Focus Inc.
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$10,000+Undisclosed250 - 999North Charleston, SCServices provided
10% Call Center Services70% Sales Outsourcing10% Account-Based Marketing +110% RecruitingFocus Areas
20% Answering services80% Inbound appointment schedulingSales Focus Inc. specializes in improving customer retention and maximizing sales for diverse industries. Their services include client interaction in multiple languages and redirecting inquiries effectively, contributing to enhanced customer demographics and increased sales. Reviews consistently highlight their impressive communication skills and proactive approach, demonstrating effective service retention and sales growth, earning recognition for their go-getter attitude and skillful execution.
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UndisclosedUndisclosed250 - 999Houston, TX
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingOnQ Global is a Houston, Texas-based call center. They focus on Call Center Services and Customer Service Outsourcing and were established in 2013.
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$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
30% Call Center Services20% Content Moderation Services20% Customer Service Outsourcing +310% Back Office Outsourcing10% Data Annotation Services10% Market ResearchFocus Areas
50% Answering services30% Inbound appointment scheduling20% Virtual receptionistPhone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$150 - $199 / hr50 - 249Markham, Canada
Services provided
30% Call Center Services35% IT Managed Services20% Cybersecurity +115% Cloud Consulting & SIFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
35% Call Center Services40% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingBlue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries.
Reviews mention Professional
Clients consistently praise Blue Valley Marketing for their professionalism and exceptional service delivery. One CEO noted the team's 'prompt response, flexibility, and professionalism,' highlighting their ability to handle high volumes of inquiries with 'round-the-clock support' and flawless execution. The project management was described as smooth, with effective communication and timely delivery of results. Overall, the sentiment is overwhelmingly positive, with clients expressing high satisfaction and a strong recommendation for their services.
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Call Center Services for Consumer Services Company
5.0 Sep 7, 2023The project was executed well and it yielded the desired results. Communication with them was smooth and needs were correctly passed across. Their prompt response, flexibility and professionalism, were impressive. The support and communication were excellent; they understood our needs and delivered promptly.
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10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Telemarketing Services for B2B Media Company
5.0 — Blue Valley Marketing provides telemarketing services for a media company. The team works on projects to renew subscriptions and generate new leads. Read more
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1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costReviewed 1 time in the past 6 months
Recent reviews highlight Blue Valley Marketing's strong project management and communication skills, with one client noting their dependable performance in telemarketing projects. The Director of Audience Growth praised their ability to meet expectations for cost per renewal and deliver all projects on time, including unexpected tasks. Overall, feedback is highly positive, with no areas for improvement identified, indicating a strong alignment with client needs and objectives.
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$10,000+< $25 / hr10,000+Pasig, Philippines
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
60% Answering services40% Inbound appointment schedulingFusion CX is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations. Reviewers consistently highlight the company's strengths in delivering excellent customer support and saving substantial time and money, with over 80% emphasizing their problem-solving abilities and pricing advantages. A notable 90% of feedback is positive, reflecting satisfaction with their telephonic support and customer care services.
Reviews mention Exceeds expectations
Fusion CX has consistently exceeded client expectations, as highlighted by a senior executive from OYO, who praised their dedication and problem-solving attitude. The structured recruitment process and streamlined workflow further contributed to a successful partnership, reinforcing the company's reputation as a reliable vendor in call center operations. While there is room for improvement in technology-based solutions for reporting, the overall sentiment remains highly positive.
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Call Center Services for Hospitality Company
4.5 Jun 6, 2022One of the most dedicated partner we have worked with across multiple vendors. Fusion has always exceeded our expectations.
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2 of 7 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Inbound Calls for Consulting Company
5.0 — Fusion BPO Services provides inbound and outbound calling services for a consulting company. They use MWP tools for agent access. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients express a generally positive sentiment regarding Fusion CX's pricing and value for money. They highlight competitive pricing structures, with one client noting significant savings of $4,000 monthly in labor costs. Another client emphasizes that Fusion offers 'the best price in the market.' However, some feedback suggests that while services are valuable, there is room for improvement in pricing structures. Overall, clients appreciate the balance of cost and service quality provided by Fusion CX.
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$5,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
15% Call Center Services50% Customer Service Outsourcing25% Back Office Outsourcing +110% HR OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingLimTC is a prominent provider of Contact Center Services and Customer Support Services, consistently praised for their professionalism and efficiency. With positive feedback from 100% of reviewers, LimTC excels in delivering timely project management, reducing onboarding time by 40%, and increasing customer satisfaction and Net Promoter Score by 25 points. Additionally, they are noted for their effective telephonic support, showcasing impressive improvements in customer retention and operational efficiency.
Reviews mention Exceptional results
LimTC has consistently delivered exceptional results, as evidenced by client testimonials highlighting significant improvements in customer retention and revenue growth. For instance, one client noted a 200% increase in upselling revenue and a reduction in churn from 13% to 3%. Clients praised LimTC's responsiveness, project management, and industry knowledge, with one CEO stating that their understanding allowed for a seamless integration and impressive onboarding process. Overall, clients express high satisfaction and a commitment to continued collaboration.
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Customer Support Resources for Software Development Company
5.0 Oct 13, 2023The customer success agent increased our upselling revenue by 200% within the first year and basically continued to double with each and every single year. Additionally, the Customer success team did an incredible job in retaining some of the customers that were not satisfied with the service or had technical issues. Our yearly customer churn rate reduced from 13% to 6% and this year they have been able to reduce it to just 3%.
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Customer Support Services for AI Discovery Platform
5.0 Aug 24, 2023Our customer satisfaction has greatly increased since working with LimTC. Our existing customers noted faster reply times and better overall customer service. Our client retention has significantly increased.
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Call Center Serices for IT Company
5.0 Jul 15, 2023The SDR's truly impressed us and they were able to schedule anywhere between 60 to 80 appointments per month per each individual SDR agent. The account executives likewise did an amazing job closing the deals. The average expected monthly revenue was $5,000 per month and they were able to almost double that. During our first year of working with them, they averaged to close $9,200 per account executive on a monthly basis.
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10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for IT Company
5.0 — LimTC provides call center services for an IT company. The team is responsible for collecting phone interviews for the client's enterprise technology review efforts. Read more
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1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costReviewed 1 time in the past 6 months
Recent reviews of LimTC highlight a strong overall sentiment, with clients praising their professionalism and effective project management. One reviewer noted the successful execution of phone interviews, emphasizing LimTC's ability to meet objectives. Clients appreciate the company's cultural fit and responsiveness to needs, indicating a positive collaboration experience. While no specific areas for improvement were mentioned, the feedback suggests that LimTC consistently delivers on client expectations.
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
30% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +110% CRM Consulting and SIFocus Areas
70% Answering services30% Inbound appointment schedulingWelsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.
5 of 6 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Outbound Call Support for Hotel Chain
5.0 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. Read more
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What Clients Have Said
Clients consistently express satisfaction with Welsend's cost-effectiveness and value for money. One senior business director highlighted that Welsend's pricing fit their budget while providing great value, leading to a 10% monthly sales increase. Another review noted Welsend's professionalism and reliability as integral to their operations, reinforcing the perception of strong value. Overall, feedback indicates that Welsend delivers quality services that align well with client expectations and budgetary requirements.
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$1,000+< $25 / hr1,000 - 9,999
Services provided
35% Call Center Services35% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
45% Answering services45% Inbound appointment scheduling10% Virtual receptionistOutsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.
Reviews mention Proactive
The feedback regarding Outsource and Save highlights their proactive communication and responsiveness. Clients appreciate their ability to address unclear workflows promptly, suggesting resolutions as needed. One client noted, 'Whenever there is an unclear workflow, they communicate the concern and suggest how to resolve the issue immediately.' Overall, the sentiment is positive, indicating that the company's proactive approach significantly enhances collaboration and operational efficiency.
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Administrative Support for Prosthetic and Orthotic Provider
5.0 Apr 13, 2022They're communication and proactive attitudes. Whenever there is an unclear workflow, they communicate the concern and suggest how to resolve the issue immediately.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Staff Hiring Services for Laundry Company
5.0 — Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight Outsource and Save's competitive pricing and exceptional value for money. For instance, the Director of Bright Light Fabrications noted their 'budget-friendly pricing' combined with 'high-quality services.' Similarly, the CEO of Pick N Drop Laundry emphasized the 'good value for cost,' reporting significant payroll savings. Overall, feedback reflects a strong sentiment of satisfaction with the affordability and effectiveness of the services provided, making Outsource and Save a favorable choice for businesses seeking cost-effective solutions.
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$1,000+< $25 / hr50 - 249Afton, WY
Services provided
25% Call Center Services65% Customer Service Outsourcing10% IT Staff AugmentationFocus Areas
90% Answering services10% Inbound appointment schedulingWOW24-7 is a customer support services company offering Contact Center Services, including Inbound and Outbound Call Center solutions. Reviewers consistently highlight their ability to provide professional and empathetic support, with over 90% of feedback being positive. Clients praise their rapid onboarding, flexibility, and excellent project management, noting improvements in response times and customer satisfaction. Additionally, their adaptability during challenging circumstances is frequently commended.
Reviews mention Professional
Clients consistently highlight the professionalism of WOW24-7 agents, noting their competence, responsiveness, and ability to communicate empathetically. For instance, one client praised the agents for balancing professionalism with a personal touch, enhancing customer interactions. Another client emphasized their agents' readiness to adapt to requests and provide tailored solutions. Overall, the sentiment reflects a strong endorsement of WOW24-7's professional capabilities, with clients expressing high satisfaction and trust in their services.
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Customer Service Support for Star Maps Retailer
5.0 May 25, 2021I think we have been very lucky with the agents. They are all very professional and committed to providing a good service for our company and for the customers that we have. WOW24-7 agents have been very professional and competent, but they also have great personalities. It’s important for us to not come out like robots in our communication with customers.
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Customer Support Operations for Online Therapy Platform
5.0 Nov 20, 2020WOW24-7 customer support representatives are very professional. They have been easy to communicate with and have always been ready to provide any information we request. The most impressive part about WOW24-7 was its customized solutions and efficiency of agents’ work.
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Customer Support for Translation Company
5.0 Oct 18, 2020WOW 24-7 agents turned out to be very flexible and reliable. We can contact their agents any time we want and they will always be available to answer our questions. We also appreciate that their agents remain patient and professional even in tense situations.
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently commend WOW24-7 for their competitive pricing and high value for money. For instance, one CEO highlighted that their pricing aligned perfectly with their budget while delivering exceptional service quality. Another client noted significant cost savings, stating WOW24-7 provided dedicated support at half the cost of a comparable in-house team. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and quality of services provided, making WOW24-7 a recommended partner for customer support solutions.
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2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costReviewed 2 times in the past 6 months
In the last six months, client feedback for WOW24-7 has been overwhelmingly positive. Clients praised their strong communication skills and responsiveness, particularly noting the effective management of live chat and customer service operations. One client highlighted the team's ability to escalate urgent issues promptly. No significant areas for improvement were identified. Overall, WOW24-7 is recommended for their flexibility, value for cost, and commitment to client support.
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$1,000+< $25 / hr50 - 249Sugar Land, TX
Services provided
30% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +210% Transcription10% TranslationFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingIdeasUnlimited is a comprehensive provider of Contact Center Services, specializing in Customer Support Services and Inbound Call Center operations. The company receives overwhelmingly positive feedback, with clients praising their professionalism, high-quality service, and ability to meet Key Performance Indicators. Approximately 100% of reviewers commend their effective communication, while seamless project management and prompt responsiveness are noted as standout qualities.
Reviews mention Trustworthy
Clients express a strong sense of trust in IdeasUnlimited, highlighting their professionalism and responsiveness. One client noted their effective management of language barriers and cultural nuances, which fostered trust with customers. Additionally, the consistent on-time delivery of services and attentiveness to client needs were emphasized, reinforcing the company's reliability. Overall, the sentiment reflects a high level of confidence in IdeasUnlimited's capabilities and integrity.
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Call Center Services & Translations for Wall Panel Company
5.0 Jun 24, 2023Ideasunlimited routinely delivered goods on schedule and shown excellent project management. They were very attentive to our demands and responded very away to any queries or requests for more assistance. Their group of knowledgeable representatives demonstrated professionalism and sensitivity while building trust with our clients.
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25 of 27 Call Center Services reviews are 5 stars6 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center & Customer Support for FinTech Company
4.5 — IdeasUnlimited is providing customer service support for a FinTech company. Their responsibilities include providing customer support and handling sales calls and other administrative work. Read more
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2 of 2 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costReviewed 2 times in the past 6 months
In the past six months, IdeasUnlimited has garnered positive feedback from clients, emphasizing their professionalism and effective communication. A CEO from Cairns Health noted a significant improvement in customer service, with increased satisfaction and responsiveness. Similarly, Hypotenuse AI's CEO reported an impressive 500% growth in revenue due to IdeasUnlimited's outbound marketing efforts. Clients appreciate the company's alignment with their values and their commitment to delivering results, with no areas for improvement identified.
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UndisclosedUndisclosed50 - 249Margate, FL
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +25% Back Office Outsourcing5% Business ConsultingFocus Areas
75% Answering services15% Virtual receptionist10% Inbound appointment schedulingAnswering Service Care is a provider of Contact Center Services, including Inbound Call Center and Customer Support Services. Their reviews highlight their prompt and professional call handling, with over 80% of clients emphasizing the effectiveness of their 24/7 live agent support. Bilingual services and competitive pricing are frequently noted advantages, although some feedback suggests occasional delays in response times and minor communication issues.
Reviews mention Great project management
Clients have consistently praised Answering Service Care for their exceptional project management. One CEO noted their team was 'super prudent & on-time,' while another highlighted their 'great SLA and response time.' The effective workflow and tailored services were also commended, with clients expressing satisfaction in how well the team understood their needs. Overall, the sentiment reflects a strong appreciation for the company's reliability and responsiveness.
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Call Center Services for Video Production & Creative Company
5.0 Jun 30, 2023Describe their project management. Did they deliver items on time? How did they respond to your needs? Super prudent & on-time. They tailored their service to our needs and were pleasant to work with.
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Call Center Services for IT Tech & Consulting Company
5.0 Jul 16, 2020How effective was the workflow between your team and theirs? They have maintained a very effective workflow. The friendliness of their staff stands out. They got to know our clients!
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight Answering Service Care's competitive pricing and value for money, noting that their services fit within budget constraints. One client emphasized the 'good value for cost,' while another remarked on their 'slightly lower' pricing compared to competitors. Overall, the sentiment is positive, with many clients expressing satisfaction with the return on investment and the quality of service provided.
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small $35 Includes 0 minutes $1.55 Per Add’l Min medium $169 Includes 100 minutes $1.52 Per Add’l Min large $289 Includes 500 minutes $1.43 Per Add’l MinAnswering Service Pricing
Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides customer service professionals who answer your calls and chats when you can’t. We get it, so you don't have to!
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
50% Call Center Services30% Back Office Outsourcing10% Customer Service Outsourcing +110% Market ResearchFocus Areas
50% Answering services50% Inbound appointment schedulingIntelemark, a company specializing in Contact Center Services and Telemarketing Services, consistently delivers high-quality lead generation, outbound call handling, and appointment-setting services. With a notable emphasis on responsiveness and flexibility, they have effectively served diverse industries, as evidenced by positive reviews from clients in healthcare, technology, and manufacturing. Approximately 90% of reviewers commend their professionalism and ability to integrate seamlessly into client operations, highlighting their adept project management and skilled communication.
Reviews mention Professional
Clients consistently commend Intelemark for their professionalism and adaptability in project management. One client highlighted their seamless integration as an extension of their company, noting the thoroughness in reporting and appointment setting. Additionally, feedback emphasized their flexibility in accommodating unique fee arrangements, demonstrating a commitment to client needs. Overall, the sentiment reflects satisfaction with Intelemark's professional approach and effective communication throughout the engagement.
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Cold Calling Services for National Electrical Supplier
5.0 Mar 10, 2022Intelemark runs everything in a professional manner. Moreover, our fee arrangement — us paying for hours and appointments — isn’t a common business practice for them; this isn’t the way they normally run a campaign. However, they’ve shown tremendous flexibility in accommodating this setup. They’re willing to create something that helps us grow our business.
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9 of 11 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Lead Generation for Radiology Solutions Company
5.0 — A radiology solutions company hired Intelemark for lead generation. Their services included cold calls to healthcare facilities to educate them on the client's services to gain potential customers. Read more
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Average Project Cost Breakdown
What Clients Have Said
Intelemark is frequently noted for delivering strong value for money in their lead generation services. Clients have praised their cost-effectiveness, with one stating they spent less than $5,000 for significant lead generation results. Another client highlighted that despite higher costs compared to previous services, Intelemark consistently provided solid leads, justifying the expense. Overall, client sentiment reflects satisfaction with the balance of quality service and pricing, often leading to profitable outcomes.
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$1,000+< $25 / hr10 - 49Manila, Philippines
Services provided
15% Call Center Services75% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesAidey is a provider of comprehensive Contact Center Services, specializing in Customer Support Services, Inbound Call Center operations, and Telephonic Support. They have received overwhelmingly positive feedback, with an average customer satisfaction increase of over 10% across clients, and notable improvements in response times and resolution accuracy. Clients praise their adaptability, trustworthiness, and commitment to delivering quality customer care, though minor areas for improvement in real-time updates and language support were noted.
Reviews mention Professional
Clients consistently praised Aidey for their professionalism and responsiveness, noting their ability to manage customer support efficiently. One client highlighted Aidey's dedication, stating they treated their business as their own, while another emphasized the smooth onboarding process and timely communication. Overall sentiment reflects strong approval, with clients appreciating Aidey's flexibility and proactive approach to addressing needs, contributing to improved customer satisfaction and operational efficiency.
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Customer Support for Self-Help Podcast
5.0 Mar 19, 2022They are dedicated, professional, friendly, and easy to work with. Their team quickly understood how our platform worked and now deliver great customer service all around. We’re happy how they handled our customers.
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Virtual Assistant for Hospitality Company
5.0 Feb 27, 2022Their team is friendly, professional, and proactive. They quickly understood what was required out of them and adapted to the specific requirements of our business. We are impressed with their professionalism, and the way they handled the communication.
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Call Center Services for Integration Solutions Co
5.0 Jun 16, 2025The project management from AIDEY was very reliable and easy to work with. They always kept us informed about progress, and deliverables were consistently met according to schedule. What I appreciated most was how flexible and responsive they were — anytime we had changes, questions, or needed adjustments, they were quick to act and made sure we felt supported throughout the process. Their team was professional and attentive, and they communicated in a way that made collaboration feel effortless.
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12 of 12 Call Center Services reviews are 5 stars7 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Technology Company
5.0 — A technology company hired Aidey to provide customer support services. The team handled all email and chat support, including order tracking, processing exchanges, and answering FAQs. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently praised Aidey for their pricing, noting it fit their budgets while providing good value for money. Feedback highlighted that Aidey's services helped reduce operational costs and improve efficiency, with one client stating they reduced overtime pay by $6,000 monthly. Overall sentiment reflects satisfaction with the cost-effectiveness of Aidey's offerings, with multiple clients emphasizing that their budgetary constraints were met without sacrificing quality.
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8 of 8 reviews are 5 stars7 new reviews for Call Center Services services$10,000 – $49,000 avg. project costReviewed 8 times in the past 6 months
Over the past six months, clients have consistently praised Aidey for their efficient project management and significant improvements in customer service metrics. For instance, one client reported reducing average hold times from 12 minutes to under 3 minutes and achieving an NPS increase from 34 to 49. Another noted a 90% reduction in backlog and a 27% decrease in invoice errors. Overall, clients appreciated Aidey’s responsiveness and cultural alignment, although some suggested improvements in onboarding processes.
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UndisclosedUndisclosed50 - 249Tampa, FL
Services provided
45% Call Center Services55% Customer Service OutsourcingFocus Areas
67% Answering services33% Virtual receptionistAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
7 of 24 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
General Inbound Services for Manufacturing Company
4.0 — Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients generally perceive AnswerFirst as offering good value for money, highlighting significant cost savings. One client noted they save thousands monthly, while another estimated savings of $5,000 due to reduced hiring needs. Feedback indicates satisfaction with the pricing structure, often described as reliable and affordable, though some clients suggested potential improvements in pricing. Overall, the sentiment reflects a positive assessment of the company's cost-effectiveness and service quality.
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$1,000+< $25 / hr1,000 - 9,999Lewisville, TX
Services provided
20% Call Center Services50% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +110% AccountingFocus Areas
100% Answering servicesInvensis Inc is a company offering Contact Center Services and comprehensive back office solutions, notably in Customer Support Services and data entry. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their prompt communication and cost-effectiveness. They have notably improved clients' operational efficiency by as much as 37%, saving both time and money.
Reviews mention Timely
Overall, client sentiment regarding Invensis Inc's timeliness is highly positive. Clients have praised their quick response times and promptness in meeting deadlines, with one client noting they are 'very prompt when it comes to deadlines.' Another client highlighted their 'on-time delivery' and the ability to consistently provide accurate work within required timeframes. This reliability significantly enhances the efficiency and operational success of their projects.
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Order Processing & Answering Services for Marketing Firm
4.5 Nov 2, 2017The service provider is noted for their customer service, efficiency, and time management. This has been a significant factor in improving our overall efficiency by 37%, saving us thousands. Their ability to manage time effectively has been a key strength in our collaboration.
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IT Branch Data Entry & Cleansing
4.5 Aug 18, 2017They have been consistently delivering efficient, accurate, and reliable offshore data entry services. Great service and on-time delivery is a hallmark of their operations. The work was completed on time, and we received the output data as promised, as per our time requirements.
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2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Order Processing & Answering Services for Marketing Firm
4.5 — Read more
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Average Project Cost Breakdown
What Clients Have Said
Client feedback on Invensis Inc highlights a positive perception of their pricing and value for money. One client noted, "The pricing structure is very reasonable, much like other companies," while another emphasized the efficiency and cost savings, stating, "They have saved us thousands." Overall sentiment reflects satisfaction, with clients appreciating the balance of quality service and affordability, leading to significant time and cost savings.
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$1,000+< $25 / hr1,000 - 9,999
Services provided
40% Call Center Services30% Back Office Outsourcing20% Robotics Process Automation +110% Generative AIFocus Areas
50% Answering services50% Inbound appointment schedulingVSynergize is a company specializing in Contact Center Services and Customer Support Services, offering both inbound and outbound call center solutions. The reviews highlight a positive reputation, with over 90% of feedback emphasizing their strengths in generating new business and efficient call handling. Clients appreciate their strong team dynamics and the ability to save significant resources, with minimal areas identified for improvement.
Reviews mention Well-organized projects
Clients have consistently praised VSynergize for their well-organized project management. One client noted, 'The process I have been through with this team has been seamless,' highlighting their effective communication and workflow. Additionally, clients appreciate their timely responses and the clarity of updates, which contribute to a smooth collaboration. Overall, the sentiment reflects a strong endorsement of VSynergize's ability to manage projects efficiently, leading to successful outcomes.
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Sales Development Services for Research Company
5.0 Jun 10, 2020They have an outstanding workflow — the process I have been through with this team has been seamless. I always know real-time what is going on with their efforts and opportunities they push my way. Extremely responsive to any questions I have.
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1 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing & Call Center Support for Consulting Firm
5.0 — To acquire more leads, a consulting firm hired VSynergize for their sales outsourcing and call center services. The team reached out to potential customers, handled customer inquiries, and provided Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients generally find VSynergize to offer good value for money, with pricing structures perceived as fair and aligned with their needs. For instance, a Senior Business Development Manager noted that VSynergize's pricing fit their budget while delivering significant results, including a 35% increase in sales. Another client appreciated their value proposition, stating they were not the cheapest but offered competitive pricing with excellent service quality. Overall, feedback reflects satisfaction regarding the balance of cost and delivered value.
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$10,000+< $25 / hr250 - 999Dorval, Canada
Services provided
52% Call Center Services20% Back Office Outsourcing15% Sales Outsourcing +113% Customer Service OutsourcingFocus Areas
100% Answering servicesCanadaDirect is a provider of outbound telemarketing services with expertise in Contact Center Services and live agent solutions. Reviews highlight their exceptional project management skills and entrepreneurial focus, contributing to a 20% increase in sales and a significant reduction in customer complaints. Overall, feedback is overwhelmingly positive, with no noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Voice Services for Financial Services Marketing Company
5.0 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients have reported that CanadaDirect provides excellent value for money, with one review highlighting an annual investment of $3,000,000–$5,000,000 resulting in significant returns, including a 20% increase in sales. The company is praised for its project management capabilities and compliance focus, making it a preferred choice over competitors. Overall, clients feel that CanadaDirect's pricing aligns well with the quality of service delivered.
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingAnswerForce is a Contact Center Services provider specializing in Customer Support and Call Handling. Their reviews are predominantly positive, with 90% of reviewers highlighting their professionalism and responsive customer service. Clients commend AnswerForce's script customization and adaptability in managing complex call handling needs, though one review mentioned challenges in communication and billing. Overall, AnswerForce is praised for its excellent Customer Service Center capabilities.
Reviews mention Proactive
Clients consistently highlight AnswerForce's proactive approach, emphasizing their responsiveness and adaptability. For instance, one client noted that AnswerForce reached out during the onset of COVID-19 to discuss potential script changes, demonstrating foresight and attentiveness to client needs. Another client praised their proactive communication regarding a credit card password expiration. Overall, the sentiment reflects a strong appreciation for AnswerForce's initiative and commitment to enhancing client interactions.
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Answering Services & Inbound Client Mgmt for Tutoring Co
4.0 Apr 30, 2020Even if you call a couple of times, they know who you are, so you don’t need to provide your information again. They reached out to me when COVID-19 started happening and asked if I wanted to do anything different with my scripting. They looked to see what worked best for the business and for me. They’re proactive.
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Answering Service for Window Cleaning Company
5.0 Jul 7, 2017At one point, our credit card password expired. AnswerForce reached out and contacted me proactively about it. We reset the password and were on our way. There haven't been any issues on the support side.
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9 of 14 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Answering Service for Oil & Gas Service Company
5.0 — AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis. Read more
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Average Project Cost Breakdown
What Clients Have Said
Client feedback on AnswerForce highlights a generally positive perception of their cost and value for money. Many clients noted that the pricing is competitive and offers significant features compared to other services. For instance, one client mentioned that AnswerForce provides 'tremendous value' and is 'comparable to those who are offering less features and worse customer service.' However, some clients did express a desire for lower rates, indicating room for improvement in pricing. Overall, the sentiment reflects satisfaction with the service relative to its cost.
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UndisclosedUndisclosed250 - 999Portland, OR
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingRuby is a company specializing in virtual receptionist and inbound call center services, dedicated to providing professional customer support services. Reviews highlight their exceptional call handling and customer care, with 100% of reviewers appreciating their professionalism and live answering services. Clients value their seamless communication, reporting significant savings and enhanced customer experience.
Reviews mention Professional
Clients consistently highlight Ruby Receptionists' professionalism, noting their courteous and qualified receptionists who deliver exceptional service. One attorney emphasized the importance of having a live answering service, describing it as 'more professional' than automated alternatives. Another client praised their thoroughness and ability to handle unusual situations flawlessly, stating they have never encountered any issues in years of collaboration. Overall, the sentiment reflects a strong appreciation for Ruby Receptionists' commitment to maintaining high standards of professionalism.
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Virtual Receptionist Service for Law Firm
5.0 Aug 11, 2020It’s nice to have a live answering service, especially because many solo practitioners have an automated answering service. Having a real person answering my calls is more professional. When I need to speak with someone, I email them. They also have a mobile app that allows me to make changes to my account and preferences easily.
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Receptionist Support for Law Firm
5.0 Nov 19, 2018Ruby Receptionists is central to my goal of “virtualizing” my office so that I can operate from anywhere in the world. They go above and beyond to be helpful. I truly appreciate their professionalism, thoroughness, and remarkable ability to handle even unusual situations flawlessly. I have never had a single issue with any of their receptionists in all of the years I have used their services.
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3 of 7 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist Service for Law Firm
5.0 — Ruby Receptionists provide ongoing phone answering services to a solo legal practitioner. They answer all incoming calls and forward the messages to the attorney. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently commend Ruby Receptionists for their cost-effectiveness and value for money. One attorney noted spending under $300 monthly for a service that significantly enhances professionalism, while another client highlighted savings of $1,000 to $2,000 each month, describing the pricing as 'quite inexpensive.' Overall, the sentiment reflects strong satisfaction with the quality of service provided relative to the investment.
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$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Services provided
30% Call Center Services30% Custom Software Development10% AI Consulting +310% AI Development10% AR/VR Development10% Web DesignFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistFlatworld Solutions is a company specializing in Contact Center Services, offering Customer Support Services, Inbound Call Center, Outbound Call Center, and more. Reviewers consistently praise their professionalism, project management, and communication skills, with approximately 98% noting positive customer satisfaction. Clients appreciate their cost-effective solutions, although some suggest improvements in technical aspects and call recording provisions.
Reviews mention Professional
The overall sentiment regarding professionalism at Flatworld Solutions is highly positive. Clients consistently highlight their responsiveness and effective communication, with one noting their 'phenomenal' project management and oversight. A client commended their 'extraordinary' professionalism and follow-through, while another praised their 'excellent reporting' and 'professional approach.' Overall, clients express a strong satisfaction with the level of expertise and commitment demonstrated by the Flatworld team, indicating a solid alignment with their business needs.
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BI & Big Data Consulting for University
5.0 Sep 7, 2023They were very responsive and professional. The level of expertise and the lengths they went to to acquire domain knowledge was impressive.
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Call Center Services for Spa & Wellness Gift Card Platform
5.0 Nov 29, 2022Their professionalism and follow-through are amazing. Their project management and oversight are phenomenal. Flatworld Solutions’ resources communicate with our customer service management office and are constantly in touch.
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Staff Augmentation for Electronics Company
5.0 Nov 18, 2022Weekly meetings with written status reports and demonstrations of key deliverables. They were always available and accommodating. Their professional approach and communication stand out.
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BPO Services for Lawyer Referral Service Company
5.0 Sep 23, 2022The management team is very responsive and professional, and they do a great job managing their staff, making adjustments, providing coaching, and ensuring attendance policies are being followed and available hours are being met. Compared to our previous BPO service provider, Flatworld Solutions’ agents are more well-versed in English, and their compliance and professionalism on the phone are better as well.
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8 of 9 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Technical Support for Veterinary Mgmt. Solutions Firm
5.0 — A veterinary management solutions firm hired Flatworld Solutions for their call center services. They utilize Zoho and RingCentral for technical support and create videos through Canva. Read more
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Average Project Cost Breakdown
What Clients Have Said
Flatworld Solutions is frequently recognized for its cost-effectiveness and value for money. Clients have highlighted their competitive pricing, with one stating it 'fit our budget' and another noting their 'excellent training program and cost-effective solutions.' Overall sentiment reflects satisfaction with the quality of service relative to the investment, with multiple clients emphasizing good communication and responsiveness, indicating that the value provided aligns well with the costs incurred.
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
50% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingDialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.
Reviews mention Professional
Clients consistently commend DialAmerica for their professionalism and quality of service. One client noted their ability to save time and money while demonstrating a high level of professionalism to others. Another highlighted their quick response and issue resolution capabilities, stating, "They're very professional and can resolve issues quickly." Overall, the sentiment regarding professionalism is overwhelmingly positive, reflecting DialAmerica's effectiveness in enhancing client operations.
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Customer Support and Orders Processing for Real Estate Company
4.5 Dec 23, 2017I think it is a job that fits perfectly with companies. It helps them to save time and money and the service demonstrates quality work and professionalism to other companies. Their strengths are their organization and speed.
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Customer Service & Call Management for Life Sciences Firm
4.0 Nov 2, 2017They're very professional and can resolve issues quickly. They treat their employees well.
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7 of 17 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Outbound Calling for Energy Company
5.0 — DialAmerica provided outbound call services for a regional electric company. Their team reached out to 20,000 customers to allow them to opt-out of a program. Read more
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Average Project Cost Breakdown
What Clients Have Said
DialAmerica's pricing structure is generally perceived as fair, offering various packages that cater to different budgets. Clients reported significant savings, with one company saving approximately $25,000 monthly, while another highlighted a cost-effective return on investment. Despite some feedback suggesting potential improvements in pricing and reporting, most clients expressed satisfaction with the value received relative to their expenditure, indicating that the quality of service often justifies the costs.
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
30% Call Center Services20% Corporate Training & Coaching20% Customer Service Outsourcing +215% HR Outsourcing15% IT Managed ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingGlobal Bilgi is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Centers, and Telemarketing Services. Reviews highlight their professionalism and strong performance in meeting key performance indicators, with one client noting a 20% revenue target exceedance. While their pricing is higher than competitors, 100% of reviewers value their service quality and transparency.
Reviews mention Professional
Global Bilgi has received highly positive feedback regarding their professionalism from clients. A chief commercial officer noted their effective communication and adherence to KPIs, stating, 'They were a very professional partner' and 'provided us with good results.' Despite being perceived as pricier than competitors, the overall sentiment highlights their commitment to delivering quality service, further solidifying their reputation as a reliable partner in the call center industry.
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Call Center Services for Telecom Service Provider
5.0 Apr 14, 2021They were a very professional partner. We had standard call center metrics that we tracked weekly, such as answer rate, retention rate, and more. They're very professional and were good at meeting KPIs.
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2 of 2 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Telecom Service Provider
5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients generally perceive Global Bilgi as providing good value for money despite higher pricing compared to competitors. One client noted that while their prices are elevated, the quality of service justifies the investment. Another client praised the balance of price, service quality, and transparency as key to meeting targets. Overall sentiment reflects satisfaction with the results achieved, indicating that clients feel the costs align with the value delivered.
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UndisclosedUndisclosed1,000 - 9,999Margate, FL
Services provided
20% Call Center Services50% Customer Service Outsourcing15% IT Managed Services +115% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingGlobal Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.
Reviews mention Attentive
Global Response has received positive feedback regarding their attentiveness to client needs. One client emphasized their responsiveness, stating, "They are very responsive and attentive to their clients' needs." Additionally, the client described the company as a "strategic partner that is crucial to our business success," indicating a strong alignment and support throughout their partnership. Overall, the sentiment reflects a high level of satisfaction with Global Response's attentiveness.
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Tech and Billing Support for Life Sciences Company
4.5 Dec 24, 2017They are very responsive and attentive to their clients' needs.
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3 of 9 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Tech and Billing Support for Life Sciences Company
4.5 — Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients generally perceive Global Response as providing excellent value for money, with many noting significant cost savings and efficient service. One client reported saving $12,000 monthly, while another highlighted substantial employee hour savings. Although specific pricing details were often undisclosed, feedback indicates that their services are affordable and yield high returns. Overall, clients describe Global Response as a reliable partner that enhances operational efficiency and customer service without sacrificing quality.
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$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Services provided
25% Call Center Services25% Back Office Outsourcing20% Customer Service Outsourcing +220% Sales Outsourcing10% TranscriptionFocus Areas
67% Answering services33% Inbound appointment schedulingMattsenKumar LLC is a professional contact center service provider offering comprehensive customer support services, including inbound and outbound call handling, telemarketing, and customer care services. The company receives positive feedback for its proactive project management, adaptability, and effective customer service, with 90% of customer issues reportedly resolved efficiently. Clients commend their commitment to understanding client needs and their 24/7 availability.
Reviews mention Proactive
MattsenKumar LLC has received positive feedback regarding their proactive approach in project management. A client highlighted their 'very proactive' attitude in getting work done and noted that they conduct three performance review calls weekly. Additionally, the client praised their availability, stating that MattsenKumar's leadership is approachable and ready to assist at any time. Overall, the sentiment reflects a strong appreciation for their proactive engagement and flexibility in addressing client needs.
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Call Center Services for Financial Institution
4.5 Oct 5, 2021Their project management is good, and they’ve been very active in terms of managing our project. They’re also very proactive in getting work done. We have three calls a week to review their performance.
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0 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Financial Institution
4.5 — MattsenKumar LLC provides call center services to a financial firm. They respond to the phone calls, emails, and social media chats of customers. Overall, they answer complaints, requests, and Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight MattsenKumar LLC's competitive pricing and excellent value for money. For instance, one client noted that the company provides 'good services at reasonable prices,' while another mentioned their investment of approximately $16,000–$20,000 USD monthly, which they view as justified by the quality and responsiveness of service. Overall, the sentiment across reviews indicates a strong appreciation for the balance of cost and service quality, with no significant complaints regarding pricing.
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$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% IT Staff Augmentation20% Sales OutsourcingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistTRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.
Reviews mention Professional
Clients have consistently praised TRU29 Solutions Inc. for their professionalism and effective communication. One client highlighted their 'professionalism and basing cooperation on a partnership relationship' as a standout quality. Additionally, the company is noted for being highly responsive, with daily updates and quick resolutions to issues. Overall, the sentiment regarding their professionalism is overwhelmingly positive, with no significant areas for improvement identified.
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Call Center Services for Payment Gateway Company
5.0 Sep 30, 2021They are contactable and write back quickly on any issue. Every day we have a call on which there are updates. Professionalism and basing cooperation on a partnership relationship was most impressive.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Payment Gateway Company
5.0 — A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and Read more
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Average Project Cost Breakdown
What Clients Have Said
TRU29 Solutions Inc. has received positive feedback regarding their overall cost and value for money. Clients noted that TRU29 offered 'good value for cost' and provided services at a price lower than expected, which was a significant advantage over competitors. One client highlighted their pricing as a 'big plus' in choosing TRU29. Overall, clients feel they receive a high-quality service that justifies the costs, contributing to a strong sentiment of satisfaction with the company's value proposition.
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$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Services provided
25% Call Center Services25% Mobile App Development20% Custom Software Development +310% AR/VR Development10% Sales Outsourcing10% Web DesignFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingRemoteReps, a company offering Contact Center Services and Telemarketing Services, has received mixed reviews. One client reported a significant 250% increase in booked calls, praising their professionalism and seamless communication. In contrast, another client expressed dissatisfaction with their B2B capabilities, citing unprofessional onboarding and a misalignment of tactics. Overall, 50% of reviewers highlighted positive outcomes in phone support and call handling.
Reviews mention Helpful
Clients express a high level of satisfaction with RemoteReps, highlighting their effectiveness in meeting performance metrics and providing excellent support. One client noted, "Their team is fantastic across the board" and emphasized their responsiveness and ease of communication. The reporting tools and training support were also praised, reinforcing the sentiment that RemoteReps is extremely helpful and reliable in delivering quality service. Overall, the feedback indicates a positive experience with no significant areas for improvement.
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Cold Calling for Mental Health Group's Sales Team
5.0 Jul 25, 2019CC Capital Group is extremely helpful so everything is smooth and easy. Our main point of contact is great if I ever have any problems. He is responsive and quick to help. We mostly use phone calls and email.
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1 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
B2B Sales Calls for Healthcare Business Coaching Company
5.0 — CC Capital Group made B2B outbound sales calls to healthcare practitioners and set up appointments for management and financial literacy coaching. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients generally perceive RemoteReps as offering good value for money, particularly highlighting their reasonable pricing and effective performance. One client noted a 250% increase in booked calls, attributing this success to the company's efficient and cost-effective services. However, another client expressed dissatisfaction with the onboarding process and lack of B2B expertise, leading to a canceled engagement. Overall, while many reviews commend the cost-effectiveness and professionalism, concerns about specific project management aspects have been raised.
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$1,000+< $25 / hr1,000 - 9,999
Services provided
15% Call Center Services29% Back Office Outsourcing17% Customer Service Outsourcing +713% Staffing7% HR Consulting5% Recruiting4% Accounting4% Social Media Marketing3% IT Managed Services3% Insurance Services & BrokersFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistKantipur Management Private Limited is a Contact Center Services provider specializing in Customer Support Services, including both Inbound and Outbound Call Center operations. Reviewers consistently commend their high First Call Resolution rate, advanced technology, and expert project management, with 100% positive feedback highlighting their timely delivery and excellent customer satisfaction achievements.
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.
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UndisclosedUndisclosed1,000 - 9,999Portland, OR
Services provided
70% Call Center Services30% Sales OutsourcingFocus Areas
57% Answering services29% Virtual receptionist14% Inbound appointment schedulingAnswerConnect is a Contact Center Services provider specializing in Inbound Call Center and Customer Support Services. Reviews highlight their efficient call handling and customer care services, with clients praising their professionalism and ease of collaboration. Around 90% of reviewers note positive experiences, emphasizing their ability to improve productivity and cost-effectiveness for businesses.
Reviews mention Professional
Clients consistently highlight AnswerConnect's professionalism, emphasizing their effective call handling and quick response times. One client noted, 'They are very professional and answer calls very effectively,' which underscores the company's commitment to quality service. Overall, the sentiment regarding professionalism is highly positive, with clients expressing satisfaction and no reported areas for improvement.
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Call Answering Service for Transportation Company
5.0 Nov 2, 2017The service provider's strengths include their quick response and professional nature. This aspect of their service is consistently highlighted as a key advantage, ensuring that client needs are addressed efficiently and effectively.
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17 of 31 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Answering Service for Tech Company
5.0 — AnswerConnect’s virtual receptionists follow a script while answering calls for a tech company. Dealing directly with the client’s customers, they screen each call, quality leads, and book Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently express satisfaction with AnswerConnect's pricing structure, highlighting it as a good value for money. For instance, one client noted they save approximately $500 monthly, while another reported a yearly cost of about $1,700 for comprehensive services across multiple lines. Overall, the sentiment is positive, with many emphasizing the affordability of services coupled with effective customer support, making it an attractive option for businesses seeking cost-effective solutions.
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
20% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +220% Sales Outsourcing10% TranscriptionFocus Areas
100% Answering servicesQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
Reviews mention Exceeds expectations
Quantanite has consistently exceeded expectations in productivity and project management for SkipTheDishes. The client highlighted that Quantanite consistently completes tasks at over 100% of anticipated outputs, demonstrating exceptional efficiency. Their proactive communication and collaborative approach, particularly from their VP of Client Solutions, have been commendable. Despite initial challenges, the team adapted quickly, leading to a strong partnership. Overall, the client expressed high satisfaction, indicating that Quantanite's performance significantly surpassed their initial expectations.
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Website & Account Management Services for Food Delivery Firm
4.5 Jan 12, 2021Right now, Quantanite is exceeding our productivity expectations. Consistently, they've been over 100%, and they’re completing their work faster than I expect them to. It’s been a painful process to try to bring this component of the work in-house since Quantanite has consistently exceeded and produced more than what we've asked them to do.
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Average Project Cost Breakdown
What Clients Have Said
Clients express a positive sentiment regarding Quantanite's cost and value for money, often highlighting their competitive pricing and efficient service delivery. One client noted that the decision to engage Quantanite was primarily driven by their favorable pricing and relevant experience. Another client emphasized that Quantanite's services exceeded productivity expectations, demonstrating strong value for their investment. Overall, clients appreciate the balance of cost-effectiveness and quality in Quantanite's offerings.
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UndisclosedUndisclosed250 - 999
Services provided
55% Call Center Services25% Customer Service Outsourcing20% TranscriptionFocus Areas
40% Answering services33% Inbound appointment scheduling27% Virtual receptionistEvoice is a provider of Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The company is praised for its reliable and high-quality service, with clients reporting significant time savings and satisfaction. Approximately 100% of reviewers commend Evoice for their outstanding customer service and effective call handling.
Reviews mention Professional
Evoice has consistently received positive feedback regarding their professionalism. Clients have noted their prompt communication and adherence to project timelines, which fostered a productive working relationship. Specific instances highlighted include their ability to handle complex challenges with a composed demeanor, ensuring clarity and confidence throughout the project lifecycle. Overall, the sentiment reflects a strong appreciation for Evoice's professional approach, making them a favorable choice for potential clients.
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Call Routing Makes it a Great Tool
4.0 Jun 22, 2017The Evoice team demonstrated a high level of professionalism throughout our engagement. Their attention to detail and commitment to meeting deadlines was impressive. We appreciated their ability to communicate clearly and effectively, ensuring that all project requirements were fully understood and met.
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Evoice Has Great Sound Quality
5.0 Jun 21, 2017Evoice consistently delivered professional service, showcasing their expertise and dedication to quality. Their team was responsive and adapted quickly to our needs, providing solutions that were both innovative and practical. Their professionalism was evident in every interaction and deliverable.
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Easy to Use and Cost Effective Service
4.5 Jun 21, 2017Working with Evoice was a seamless experience due to their professional approach. They were punctual and well-prepared for all meetings, which facilitated a smooth project flow. Their thorough understanding of our industry further highlighted their professional competence.
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10 of 27 Call Center Services reviews are 5 starsLess than $10,000 avg. project costWas this helpful?
Average Project Cost Breakdown
What Clients Have Said
Evoice is noted for its competitive pricing, with plans ranging from $12.99 to $79.99, catering to diverse client needs. Clients appreciate the value for money, highlighting significant savings in both time and costs—one review mentioned a monthly saving of over $200. The overall sentiment reflects satisfaction with the service quality relative to its cost, making it a favorable choice for businesses seeking reliable inbound services.
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$5,000+< $25 / hr50 - 249L'viv, Ukraine
Services provided
20% Call Center Services40% Back Office Outsourcing25% Customer Service Outsourcing +115% Public RelationsFocus Areas
100% Answering servicesBPO Nextdoor is a company that provides Contact Center Services, specializing in Customer Support Services and lead generation. Feedback indicates high satisfaction rates, with reviewers highlighting their reliability, responsiveness, and quality service. Notably, 100% of reviewers praised their project management and communication, while many emphasized their flexibility and professionalism. Clients value their precise service delivery and effective telephonic support, making them a trusted partner.
Reviews mention Professional
BPO Nextdoor has received positive feedback regarding their professionalism. Clients highlighted their structured yet flexible project management style, with one stating, "The professionalism of the processing and their flexibility have convinced us!" Another client noted their team as "professionals who did a great job," emphasizing promptness and responsiveness. Overall, the sentiment reflects a strong appreciation for their expertise and commitment to client satisfaction.
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Web & Mobile App Dev for Branding Agency
5.0 May 9, 2022Our team at BPO has always been there for our team here on the ground when we have brought support. The professionalism of the processing and their flexibility have convinced us!
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Lead Generation Services for Retail Solutions Company
5.0 Apr 26, 2022They were always prompt, responsive, and timely with deliverables. We had weekly reviews, during which we gave them tasks, and they provided us the information by the end of the agreement period. They were a good company that consisted of professionals who did a great job.
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4 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for Packaging Solution Company
5.0 — A packaging solutions company hired BPO Nextdoor to provide lead generation. Their efforts included cold calls and introductory letters to increase the client's potential customer list. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight BPO Nextdoor's competitive pricing and strong value for money. For example, one CEO noted their selection was based on the 'price/performance ratio.' Another client emphasized the company's 'cost efficiency' and 'good quality work on-time,' even amidst challenging circumstances. Overall, the sentiment reflects satisfaction with the services provided relative to the investment, with multiple reviewers expressing a willingness to continue partnerships due to the reliable outcomes and flexible engagement.
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistSpecialty Answering Service is a provider of Contact Center Services, offering Inbound and Outbound Call Center solutions, Customer Support Services, and Telephonic Support. Feedback from over 90% of reviewers highlights their responsiveness and exceptional customer care, with impressive outcomes in call handling and customer service. Many clients appreciate their value for cost and ease of communication, with no significant areas for improvement noted.
Reviews mention Professional
Clients consistently commend Specialty Answering Service for their professionalism and responsiveness. One client noted their 'can-do attitude' and 'excellent service,' while another highlighted their 'professional handling of calls' and 'courteous' customer service. The overall sentiment reflects a high level of satisfaction with the company's ability to manage emergency calls and provide effective communication, with no significant areas for improvement identified.
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Customer Support for Utilities Company
5.0 Jul 2, 2019The responsiveness, professionalism, and desire to provide excellent service impresses me. We’ve had an excellent response from their team in getting things set up exactly as we wanted. Their associates are very responsive and have a can-do attitude.
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Inbound Appointment Scheduling for Food Product Producer
5.0 Nov 2, 2017Their strength is professional handling of calls and increased knowledge of our business, customer service is easy to work with and courteous. Things have run smoothly so far. They offer prompt communication and they work hard to refine call quality.
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Delivery Tracking & Order Processing for Food Manufacturer
5.0 Aug 11, 2017Their strength is the professional handling of calls and increased knowledge of our business. Their customer service is easy to work with and courteous. Things have run smoothly so far.
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22 of 35 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Towing Company
5.0 — Specialty Answering Service provides ongoing call center services for a towing company. The team is responsible for answering phone calls and asking customers the client's required questions. Read more
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1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costReviewed 1 time in the past 6 months
In recent reviews, clients have praised Specialty Answering Service for their responsiveness and effective communication. An Executive from Rapid Towing highlighted their ability to refine service implementation over time, noting, 'It has worked out well for us.' Overall sentiment is positive, with no significant areas for improvement mentioned, indicating strong client satisfaction with the services provided.
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$5,000+$25 - $49 / hr50 - 249Austin, TX
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistContactWorks is a distinguished provider of Call Center Services, offering Inbound and Outbound Call Center solutions, Customer Support Services, and Telephonic Support. Overall, 100% of their reviews reflect positive feedback, highlighting their responsiveness, high-quality support, and alignment with clients' values. Notably, 50% of reviewers commend their excellent project management and seamless service delivery.
Reviews mention Personable
The feedback regarding ContactWorks highlights their personable approach, with clients emphasizing the team's friendliness and adaptability. One client noted, 'Great support from everyone, friendly, and a joy to work with,' reflecting an overall positive sentiment. Additionally, another review mentioned the team's commitment to collaboration and communication, fostering a strong working relationship. This personable nature not only enhances client satisfaction but also contributes to effective problem-solving and operational efficiency.
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Help Desk & Dedicated Customer Support for ISP Company
5.0 Aug 23, 2024Successful partnerships hinge on effective communication between your internal team and ContactWorks' management and leadership. Regularly review performance metrics and conduct joint strategy sessions to ensure alignment on goals and proactively address any issues. The ContactWorks team is highly supportive and values in-person meetings, often accompanied by excellent lunch recommendations, fostering a collaborative and personable working relationship.
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7 of 8 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for BPO Services Provider
5.0 — ContactWorks provides call center services for a BPO company. The team is responsible for answering all calls within an industry standard 90% of calls with an average speed of answer (ASA) of 30 Read more
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3 of 3 reviews are 5 stars3 new reviews for Call Center Services services$50,000 – $199,999 avg. project costReviewed 3 times in the past 6 months
In the past six months, ContactWorks has received positive feedback for their exceptional responsiveness and ability to meet project objectives. Clients praised their collaborative approach, strong project management, and quality of support staff. For instance, a CEO highlighted their consistent achievement of KPIs and effective communication, while another noted their flexibility and innovative solutions. Overall, the sentiment is highly favorable, with no significant areas for improvement identified by clients.
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$1,000+Undisclosed10 - 49Toronto, Canada
Services provided
85% Call Center Services15% Customer Service OutsourcingFocus Areas
20% Answering services50% Virtual receptionist30% Inbound appointment schedulingVeta Virtual is a professional contact center service provider specializing in customer support services, particularly for legal and software companies. The company is highly praised for its adaptability and customer-oriented approach, with 100% of reviewers expressing satisfaction with their telephonic support. Clients commend Veta Virtual for reducing missed calls significantly and enhancing customer service experiences with their responsive and knowledgeable staff.
Reviews mention Professional
Clients consistently commend Veta Virtual for their professionalism and responsiveness, highlighting the team's ability to adapt to specific business needs. Notable feedback includes their prompt communication and the polite demeanor of their staff, which significantly enhanced client interactions. For instance, one client noted a reduction in missed calls from 35% to just 2%, while another praised the team's reliability and commitment to excellence. Overall, the sentiment is overwhelmingly positive, with clients expressing confidence in Veta Virtual's professional services.
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Call Center & Sales Services for Mortgage Brokerage Firm
5.0 Feb 29, 2024They are on-time and professional. They were able to provide custom solutions based on our business model. They have a well established system and are able to adapt to change request in short notice.
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Call Center Services for Acupuncture Clinic
5.0 Jun 5, 2023During on-boarding all info was collected and organized so that they could answer phone calls to potential/current patients with proper info and confidence. We're impressed with their personalized services, immediate responses, and professionalism.
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Call Center Services for Boutique Consulting Firm
5.0 Feb 9, 2023Project ran seamlessly. They were easy to contact via email and had straight forward communication processes. I've never seen a BPO / call center deliver professional services like Veta could!
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Virtual Assistance for Paralegal Firm
5.0 Aug 11, 2022My company, Benchmark Legal Offices, have been using Veta for the last couple of months and I must say it is an awesome service with amazing, well trained, always friendly, professional agents.
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Call Center Services for Gift Cards Company
5.0 Feb 5, 2022Very timely and professional. Service was excellent and helped us get new business that we might have missed without the service.
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38 of 39 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Virtual Assistant for Boutique Law Firm
5.0 — Veta Virtual acts as a boutique law firm's virtual receptionist. They schedule meetings for attorneys and attorneys and maintain a single calendar of meetings and provide warm transfers of each Read more
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3 of 3 reviews are 5 stars3 new reviews for Call Center Services services$10,000 – $49,000 avg. project costReviewed 3 times in the past 6 months
In the last six months, Veta Virtual has received overwhelmingly positive feedback from clients. Notably, Bonneville Legal praised their ability to enhance client interactions and reduce stress by efficiently managing incoming calls. Nazarian Law highlighted a significant reduction in missed calls from 35% to 2%, demonstrating improved responsiveness. Clients consistently noted the team's adaptability, professionalism, and alignment with their values, contributing to a seamless workflow. Overall, Veta Virtual is regarded as a reliable partner, with no significant areas for improvement identified.
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UndisclosedUndisclosed50 - 249Butler, NJ
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
56% Answering services33% Virtual receptionist11% Inbound appointment schedulingAnserve Inc. is a distinguished provider of Contact Center Services, specializing in Inbound and Outbound Call Handling, Customer Support, and Telephonic Support. The company consistently receives positive feedback, with approximately 90% of reviewers highlighting their professionalism, responsiveness, and adaptability. Clients particularly commend Anserve's ability to provide seamless communication and effective solutions, with no significant complaints regarding their service delivery.
Reviews mention Professional
Client feedback regarding Anserve Inc. highlights a consistent sentiment of professionalism. For instance, one client commended their agents for handling difficult calls with 'ultimate professionalism,' while another praised their 'very professional and straightforward' project management. Clients noted their impressive responsiveness and ability to adapt to changing needs, emphasizing that Anserve Inc. has maintained a high standard of service over the years, resulting in minimal complaints and strong client satisfaction.
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Call Center Services for Energy Company
5.0 Jan 6, 2023A lot of the people that the agents from Anserve Inc. spoke to were antagonistic, but the agents handled it with ultimate professionalism. We had excellent project management, and the budget was set in advance on a monthly basis, so that was never an issue. We never had any problems because it was seamless on their end.
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Call Center Services for Orthopedic & Sports Medicine Group
5.0 Feb 22, 2022Their project management is very professional and straightforward, so I don’t have any complaints. We’re impressed with their performance and how they’re able to accomplish their goals well.
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Call Center Services for Medical Practice Company
5.0 Mar 3, 2021Despite that, the team has remained professional and calm during those calls. They efficiently take calls and route them to the proper people. The team’s services are excellent and we’ve had no problem or issues with Anserve — that’s also the reason why we’ve stayed with them.
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Call Center Services for Ophthalmology Medical Office
5.0 Feb 27, 2025Our calls have been handled professionally and have met our needs. Management has provided exactly the service expressed that would be provided and they continue to work with our office to meet all needs required. After a unique situation causing our volume of after hour calls to rise, the company reached out to us to offer some cost saving suggestions.
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Call Center & Customer Service Outsourcing for Healthcare Co
5.0 Mar 3, 2025Anserve management was extraordinarily responsive to our needs and the needs of our patients. They are professional, kind and helpful, always.
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9 of 10 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Company
5.0 — Anserve Inc. provides call center services for a medical company. The team relays patient messages to the client when the office is closed. Read more
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4 of 4 reviews are 5 stars4 new reviews for Call Center Services servicesLess than $10,000 avg. project costReviewed 4 times in the past 6 months
Recent reviews for Anserve Inc. reflect a consistent positive sentiment, highlighting their responsiveness and professionalism. Clients praised their ability to handle patient communications effectively, with no complaints reported regarding service quality. Specific feedback noted their proactive approach in suggesting cost-saving solutions and their commitment to seamless patient care. Overall, clients express satisfaction with Anserve's services, indicating they meet or exceed expectations without areas for improvement.
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$1,000+< $25 / hr50 - 249
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistCall Masters BPO is a Contact Center Services provider specializing in Customer Support Services and Call Handling. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their professionalism, reliability, and results-driven approach. Clients appreciate their ability to improve sales and manage customer interactions effectively, underscoring their expertise in Phone Support and Customer Service Center operations.
Reviews mention Reliable
Call Masters BPO received high praise for their reliability in managing customer service and back-office operations. A client noted that the agents were responsive and consistently met deadlines, even during peak periods. Their ability to handle disputes timely and provide authentic concern was highlighted, with evaluations showing agents achieving 100% in performance metrics. Overall, clients expressed a strong sentiment of satisfaction, emphasizing that Call Masters BPO delivered dependable and results-driven service.
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Back Office & Customer Services for Online Retail Company
5.0 Nov 8, 2022They were responsive, and they were available whenever we needed to talk with a specific agent. During our busier months, they were still responding to all the emails and were able to manage communications and social operations on time. Call Masters BPO was very reliable, and we were very happy with the service they provided us with.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Back Office & Customer Services for Online Retail Company
5.0 — An e-commerce provider hired Call Masters BPO for customer service and back-office operations. Call Masters BPO handled requests from customers and suppliers and was responsible for social media. Read more
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More responsive than most other service providers
Call Masters BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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small $1,000 Virtual Live Chat Support 40/hrs per week medium $1,500 Phone & Chat Support 40/hrs per week large $2,000 Phone Answering and Sales Agent 40/hrs per weekVirtual Receptionist and Answering Services
Ensure your business never misses a call with our Virtual Receptionist and Answering Services. Professional, reliable, and personalized to meet your needs. Let us handle your calls so you can focus on what matters most
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$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Services provided
45% Call Center Services45% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
50% Answering services50% Virtual receptionistFSPGlobal is a provider of Contact Center Services, specializing in Customer Support and Telephonic Support. Reviews indicate overwhelmingly positive feedback, with clients highlighting their exceptional customer service, scalability, and efficient project management. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and operational efficiency through multilingual and multichannel support.
Reviews mention Adaptable
FSPGlobal has received commendations for their adaptability in supporting client objectives. One client highlighted their flexibility in adjusting project approaches to meet evolving requirements, emphasizing their commitment to scalability in line with global expansion plans. The ability to add languages and expand teams as needed was particularly noted as a valuable asset. Overall, the sentiment reflects a strong appreciation for FSPGlobal's responsiveness and proactive problem-solving, ensuring a collaborative and effective partnership.
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BPO & Call Center Services for E-commerce & Digital Mktg Co
5.0 May 1, 2024This responsiveness not only built trust but also allowed us to adapt the project as needed to meet our evolving requirements. Moreover, they displayed a willingness to adapt to our specific needs. As we encountered new challenges or opportunities, they were flexible in adjusting their approach to ensure the BPO solution continued to align with our evolving goals.
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1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
BPO & Call Center Services for E-commerce & Digital Mktg Co
5.0 — FSPGlobal provided BPO solutions for an e-commerce and digital marketing company. They offered 24/7 multilingual call center support, adopted a multichannel approach, and handled the client's Read more
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Average Project Cost Breakdown
What Clients Have Said
FSPGlobal is consistently recognized for delivering good value for money, with clients noting their competitive pricing and high-quality services. One client emphasized that their partnership was 'cheaper than doing on our own,' while another highlighted that FSP's pricing aligned well with their budget, providing exceptional service at a reasonable cost. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's affordability and the quality of solutions offered.
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$5,000+$25 - $49 / hr250 - 999
Services provided
10% Call Center Services10% Application Management & Support10% Application Testing +710% Custom Software Development10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% Sales Outsourcing10% UX/UI Design10% Web DevelopmentFocus Areas
50% Answering services50% Inbound appointment schedulingNorthern Lights Technology Development is a software development company specializing in custom solutions such as hotel management systems, RPA software, MES systems, and WMS. The company consistently receives positive feedback, with 100% of reviewers praising their professional talent, effective communication, and problem-solving capabilities. Clients highlight their ability to streamline operations, improve efficiency, and provide reliable, high-quality services.
Reviews mention Efficient
Clients have praised Northern Lights Technology Development for their efficiency in project execution and communication. One client highlighted the seamless operation of the hotel management system, noting it significantly improved operational efficiency and decision-making through digitization. The team's proactive communication and thorough understanding of business needs were also commended, ensuring that the project met expectations without any noted areas for improvement.
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Hotel Management System Development for Hotel Company
5.0 Apr 22, 2022The hotel management system developed by Northern Lights is simple and easy to use. The store manager, front office, financial staff and other personnel cooperate efficiently through the information tool. It significantly improves the efficiency of operation and decision-making through online, mobility and digitization.
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Average Project Cost Breakdown
What Clients Have Said
Clients have consistently praised Northern Lights Technology for providing excellent value for money, highlighting their competitive pricing and effective project implementation. One client noted that the company's pricing was 'more appropriate' compared to competitors, while another emphasized their 'high-quality software system' and reliable service. Overall, the sentiment reflects satisfaction with the cost relative to the quality of services delivered, with no significant areas for improvement identified in their pricing strategy.
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UndisclosedUndisclosed50 - 249London, England
Services provided
10% Call Center Services40% ERP Consulting and SI15% BI & Big Data Consulting & SI +315% Custom Software Development10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesAbacus Cambridge Partners excels in Contact Center Services, specializing in Customer Support Services including inbound and outbound call handling. They maintain a professional environment with well-educated, adaptable agents. Their quick adaptability and positive work culture are frequently praised, although response times occasionally exceed expectations. Overall, they receive positive feedback for their service quality and team dynamics.
Reviews mention Professional
Abacus Cambridge Partners has received overwhelmingly positive feedback regarding their professionalism. Clients have praised their project management skills, noting that they deliver on time and maintain high quality without additional costs. One client highlighted their integrity, stating they are 'second to none' and have competent engineers who resolve challenges effectively. Another client commended the professional work environment fostered by their campaign managers, contributing to low employee turnover. Overall, clients express satisfaction and confidence in recommending their services.
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API Migration for Telecommunications Firm
5.0 Apr 1, 2021They delivered on time with the right quality at no additional costs. We scoped everything correctly. Their project manager kept their commitments. They’re professional – second to none. They’re one of the best vendors I’ve ever worked with. The project was done in waterfall methodology. In other implementations, we worked in an agile methodology.
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Call Center Voice Services for Financial Services Co.
4.5 Sep 17, 2020Their campaign managers are with the team throughout the day and have been receptive to feedback. They’re communicative and responsive. The campaign managers have a solid relationship with their team and maintain a professional work environment. People enjoy coming into work, which helps mitigate turnover. Employee churn is a huge problem in the BPO industry, but we’ve been lucky enough to not experience that with Abacus.
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0 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Voice Services for Financial Services Co.
4.5 — Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a Read more
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Average Project Cost Breakdown
What Clients Have Said
Abacus Cambridge Partners is perceived as offering strong value for money, with clients noting their ability to deliver high-quality services on time and within budget. One client highlighted that their project was completed 'at no additional costs,' while another mentioned a significant reduction in time to market and increased revenue following their engagement. Overall, clients expressed satisfaction with the cost-effectiveness of the services provided, citing their technical expertise and commitment to timely delivery as key strengths.
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$1,000+< $25 / hr250 - 999Belize City, Belize
Services provided
45% Call Center Services45% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
70% Answering services20% Virtual receptionist10% Inbound appointment schedulingProtel BPO is a comprehensive Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for its professional handling of high call volumes, with approximately 100% of reviewers highlighting their efficient call handling and customer satisfaction improvements. Protel BPO's strategic alignment with client values and seamless integration into existing systems are consistently commended.
Reviews mention Professional
Clients consistently commend Protel BPO for their professionalism and proactive approach. The VP of Palm Beach Tan noted their quick adaptation to needs and impressive handling of customer interactions, which improved overall service quality and customer loyalty. Similarly, the President of Navillus Contracting highlighted their professionalism and proactive communication, enhancing efficiency and customer satisfaction. Both reviews reflect a strong sentiment of professionalism, with no reported areas for improvement.
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Call Center Services for Contracting Company
5.0 Jun 25, 2024They have been very professional and proactive since the beginning of our collaboration. They have been always available and doing more than needed with a quite proactive approach. Protel BPO was a well-organized company with a strong set of leaders. We have yet to witness any areas in need of improvement.
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Call Center Services for Tanning Salon Franchise
5.0 Mar 21, 2025The professional way they handle customers is also helping us win back lost customers and increase existing customers’ loyalty. Their team handled the heavier call volume really well, and that makes a difference in how customers interacted with us and view our brand. What impressed us the most about Protel Bpo is how quickly adjusted to our needs and how professional their team is. They truly understand our business and work hard to give our customers the best experience possible.
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3 of 3 reviews are 5 stars3 new reviews for Call Center Services services$10,000 – $49,000 avg. project costReviewed 3 times in the past 6 months
In the past six months, Protel BPO has received positive feedback from clients across various industries, highlighting their effective call center management and strong alignment with company values. Clients from Palm Beach Tan noted improved customer satisfaction and efficient call handling, while Centene Corporation praised their motivated and well-trained team. IHG Hotels and Resorts experienced a notable reduction in call wait times and enhanced service ratings. Overall, sentiment remains highly favorable, with clients expressing satisfaction and a desire for continued collaboration.
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More responsive than most other service providers
Protel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000+< $25 / hr50 - 249Bengaluru, India
Services provided
50% Call Center Services25% Back Office Outsourcing15% Sales Outsourcing +110% Customer Service OutsourcingFocus Areas
100% Answering servicesUnee Solutions is a provider of Contact Center Services specializing in lead generation and appointment bookings. They are praised for their exceptional work ethics and innovative solutions, with 100% of reviewers highlighting their ability to tailor services to niche markets. Clients appreciate the significant time savings and increased leads achieved through their telemarketing services.
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Average Project Cost Breakdown
What Clients Have Said
Clients have praised Unee Solutions for delivering strong value for money, noting that their pricing structure, based on project campaigns, aligns well with the results achieved. One client highlighted that while they spent approximately $2,000 monthly, the company generated 15 to 20 leads compared to just 2 to 4 leads from previous efforts costing $1,500. Overall, clients express satisfaction with the cost-effectiveness and quality of service provided, emphasizing the invaluable time saved.
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$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
15% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +510% IT Managed Services10% Sales Outsourcing5% Business Consulting5% HR Consulting5% Market ResearchFocus Areas
100% Answering servicesSRG ASIA PACIFIC is a contact center services provider specializing in inbound call center, outbound call center, and telemarketing services. Reviews highlight their reliability and agility in project management, with a noted emphasis on responsiveness and client-centric communication. Approximately 67% of reviews commend their service quality, though 33% suggest improvements in employee retention and outbound telesales performance.
Reviews mention Open to feedback
Clients have noted that SRG ASIA PACIFIC is consistently open to feedback and negotiation, fostering a collaborative environment. One client highlighted their willingness to discuss pricing, contrasting it with other firms. However, concerns were raised regarding the outbound telesales team's performance, with a lack of client input during hiring processes identified as a potential issue. Overall, the sentiment reflects a strong appreciation for their client-oriented approach, balanced with suggestions for improvement in specific areas.
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Call Center Services for Medical Product Company
4.0 Jan 31, 2022We have monthly performance reviews for QA. Generally, we meet online or in person. SRG ASIA PACIFIC's value for money is excellent. They're always open to discussing and negotiating prices to ensure deals happen. I've worked with other companies who aren't open to negotiation, so I appreciate that SRG ASIA PACIFIC is.
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1 of 3 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Telemarketing & Recruitment for Telecommunications Company
5.0 — SRG ASIA PACIFIC has been the primary telemarketing partner by a telecommunications company since 1999, providing them with inbound and outbound calling, upsell and cross-sell, and recruitment Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients generally perceive SRG ASIA PACIFIC as providing excellent value for money, with one client noting their openness to negotiation on pricing. The head of service partnership at MAXIS highlighted their consistent, high-level service despite a significant investment of $100 million over decades. Another client from Procurri mentioned an annual spend of around $500,000, commending SRG for their responsiveness and effective resource management. Overall, clients appreciate the balance of cost and quality in SRG's offerings.
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$1,000+< $25 / hr10 - 49Cairo, Egypt
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
45% Answering services55% Inbound appointment schedulingBPO Hive LLC is a provider of Contact Center Services, specializing in outbound call center operations. With a focus on high-quality staffing and talented appointment setters, the company has garnered positive feedback, with 100% of reviewers praising their communication and alignment with clients' values. Their competitive pricing and ability to meet departmental KPIs highlight their effectiveness.
Reviews mention Timely
Client feedback regarding BPO Hive LLC's timeliness is overwhelmingly positive. One client highlighted that deliverables were completed on time and within budget, noting their responsiveness to inquiries. This sentiment reflects a strong commitment to meeting project timelines, enhancing client satisfaction. Overall, BPO Hive LLC demonstrates a reliable approach to project management, ensuring timely delivery of services, which is crucial for client trust and project success.
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Recruitment Services for Management Consulting Firm
5.0 Jul 28, 2023Yes, they delivered on time and within budget. They were very responsive and answered my questions.
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1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Real Estate Company
5.0 — BPO Hive LLC provides call center services for a real estate company. The vendor provides competent appointment setters and staff that handle outbound calls to North America. Read more
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Average Project Cost Breakdown
What Clients Have Said
BPO Hive LLC is recognized for providing good value for money, with clients highlighting their pricing as fitting within budget and aligning with overall expectations. One COO noted the company's offerings as a 'great value for cost,' while another client emphasized their affordability in securing talent. Overall sentiment reflects satisfaction with the balance between cost and quality, indicating that BPO Hive LLC successfully meets client needs without compromising on service delivery.
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$1,000+< $25 / hr10 - 49Thatcham , England
Services provided
68% Call Center Services12% Sales Outsourcing10% Back Office Outsourcing +110% Customer Service OutsourcingFocus Areas
24% Answering services58% Virtual receptionist18% Inbound appointment schedulingVerbatim Virtual Receptionists is a company specializing in Contact Center Services, including Call Handling and Customer Support Services. Reviews indicate a high satisfaction rate, with 100% positive feedback highlighting their seamless integration, professional service, and responsiveness to client needs. Their ability to handle increased call volumes and maintain service quality even during crises is particularly noted as impressive.
Reviews mention Receptive
Clients express a highly receptive sentiment towards Verbatim Virtual Receptionists, highlighting their responsiveness and adaptability. One client noted, 'When we pass on feedback, they’re responsive and work to improve their processes.' Additionally, the personal touch and understanding of business goals were praised, with feedback stating, 'The team is personable and approachable.' Overall, clients appreciate their communication, which fosters a collaborative environment.
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Call-Answering for Education Software Developers
4.5 Apr 21, 2020When we pass on feedback from our customers, they’re responsive and work to improve their processes. They’re easy to talk to. The personal touch they have is impressive.
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1 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Overflow Call Handling for Outsourcer
5.0 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently commend Verbatim Virtual Receptionists for their affordability and value for money, noting that the company offers flexible and tailored services at competitive rates. One client highlighted their pricing between $5,000-$6,000 annually, which they deemed reasonable given the time saved and improved customer support. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided, emphasizing efficient call management and responsiveness to feedback.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
15% Call Center Services35% Customer Service Outsourcing15% Back Office Outsourcing +315% Data Annotation Services10% Content Moderation Services10% TranscriptionFocus Areas
35% Answering services45% Virtual receptionist20% Inbound appointment schedulingHiredSupport is a customer support services company that excels in providing comprehensive contact center services, including inbound call center, email, and social media support. With 100% positive feedback from clients, HiredSupport is praised for their professional communication and adaptability, and their seamless integration into existing systems ensures efficient customer service without requiring extensive oversight.
Reviews mention Professional
Clients consistently commend HiredSupport for their high level of professionalism and independence in managing customer support. One CMO highlighted their knowledgeable approach, stating, "Their answers are professional, and they communicate with clients on a highly professional level." Another noted the impressive quality of service, mentioning, "The level of support they offer is incredibly professional." Overall, the sentiment reflects strong satisfaction with HiredSupport's professional capabilities and responsiveness.
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Call Center Services for Game Dev Company
5.0 Feb 2, 2023Their responses are on the highest professional level. Their reaction to changes in our current situation is very fast. The best outcome for us is that we do not need to think about one of our most important areas - customer support. Our partner is taking care of it on a highly professional level.
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Call Center Services for Game Dev Company
5.0 Feb 2, 2023And the level of support they offer is incredibly professional. For the first time in my life, I do not need to manage the process and go deep into internal processes. I enjoy the service.
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2 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Online Cycling Apparel Business
5.0 — HiredSupport provides call center services for an online cycling apparel business. The team is responsible for 24/7 customer support for the client. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight HiredSupport's cost-effectiveness and value for money. One CEO noted that the pricing fit their budget while providing good value. A CMO appreciated the flexible, cost-friendly solutions that met their scalable needs. Another reviewer emphasized that HiredSupport's pricing and service quality exceeded expectations, leading to improved customer satisfaction and reduced costs. Overall, the sentiment towards the company's pricing strategy is overwhelmingly positive, with clients feeling they receive excellent service relative to their investment.
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$5,000+< $25 / hr1,000 - 9,999
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
100% Answering servicesTriniter BPO is a company offering Contact Center Services, including Telemarketing and Customer Support Services. Reviews are mixed, with one negative report citing ineffective project execution and unfulfilled refund promises, while another highlights a 23% conversion rate in a telemarketing campaign, exceeding expectations. Approximately 33% of reviews mention poor service delivery and financial issues, whereas 33% highlight exceptional telemarketing outcomes.
Reviews mention Proactive
Clients have consistently praised Triniter BPO for their proactive approach and effective communication. One client highlighted their ability to provide valuable suggestions and timely updates, often completing tasks ahead of schedule. Another noted their responsiveness and flexibility in adapting to changes, stating they laid out clear processes for handling refunds. Overall, the sentiment regarding Triniter BPO’s proactivity is highly positive, with clients expressing satisfaction and confidence in their services.
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Data Entry Services for Financial Management Firm
5.0 Jan 7, 2021They often finish before the deadlines, and they tell us in advance when a job will take longer to complete. They’re pretty calculated and know how much time they need for the work.
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Email Customer Support for Electronics Sales Company
5.0 Sep 25, 2020They were very proactive. We had instances where they questioned us and, in terms of refunds, they laid out a process. Their communication was very effective.
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1 of 3 Call Center Services reviews are 5 starsLess than $10,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Lead Generation & Call Center Services for IT Services Co
5.0 — Triniter BPO provided lead generation and call center services for an IT services company. They sourced leads for the client through LinkedIn and Apollo and answered inbound calls and online Read more
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Average Project Cost Breakdown
What Clients Have Said
Client feedback regarding Triniter BPO highlights a mixed sentiment on cost and value for money. While some clients commend their affordability and overall service quality, such as one stating they offer 'the best deal at this price,' others express dissatisfaction, citing instances of overpromising and underdelivering. A notable case involved a client who felt scammed after paying upfront without receiving the expected services. Overall, experiences vary significantly, with some clients finding good value, while others feel misled about the pricing and service delivery.
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$1,000+< $25 / hr10,000+Sofia, Bulgaria
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
100% Answering servicesTELUS International is a leading electronic medical record provider in Canada, specializing in developing comprehensive healthcare billing solutions. Reviews highlight their robust, secure systems and effective project management, with 85%–90% of bills automatically adjudicated, resulting in improved turnaround times. While praised for scalability and security, clients suggest adopting agile methods for enhanced flexibility.
Average Project Cost Breakdown
What Clients Have Said
Clients generally express satisfaction with TELUS International's cost and value for money, noting significant benefits from their solutions. One client reported an investment of $30 million initially, with ongoing annual costs of $8 million to $10 million, highlighting the substantial ROI through improved payment processing times. Feedback indicates that the functionalities provided justify the investment, though some suggest a need for more agile methodologies to enhance responsiveness to industry changes.
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Undisclosed< $25 / hr50 - 249Salt Lake City, UT
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistDavinci Virtual Office Solutions specializes in Contact Center Services, providing Customer Support, Inbound and Outbound Call Center, and Telephonic Support. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their promptness and professionalism. Clients note significant cost savings and improved call management, with 90% mentioning seamless call handling and a marked reduction in missed calls.
Reviews mention Professional
Davinci Virtual Office Solutions consistently receives positive feedback regarding their professionalism. Clients commend their team for providing top-notch services and maintaining effective communication. One client noted that their staff is 'highly trained' and delivers 'spectacular' attention to detail, while another highlighted that working with Davinci feels like having employees. Overall sentiment reflects high satisfaction, with clients appreciating the professional demeanor and efficiency of the services provided.
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Virtual Receptionist & Office Services for Medical CRM Company
5.0 Sep 26, 2018Everyone that works with them is professional. They answer our calls and make sure they provide top-notch services. It’s rare to find companies with that much staff and that level of consistency.
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24-Hour Customer Service for Energy Company
5.0 Nov 2, 2017They have highly trained staff for the attention of the calls and a good interface. They do almost all the work. They take care of the entire area of calls and manage everything.
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Data and Document Storage Solutions for IT Organization
5.0 Nov 2, 2017Their customer service is outstanding. Their techs know exactly what they're doing and they train you perfectly. There is nothing to improve.
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7 of 16 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Virtual Answering Services for Mental Health Medical Clinic
5.0 — Using a script, Davinci Virtual Office Solutions follows industry best practices while answering phones for a mental health and substance abuse clinic. They take messages and relay them to the Read more
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Average Project Cost Breakdown
What Clients Have Said
Overall, clients express satisfaction with Davinci Virtual Office Solutions' pricing and value for money. Many reviews highlight affordability, with one client noting their service is 'very affordable' and another mentioning a savings of $5,000 monthly. However, some clients experienced issues, with one expressing disappointment in service quality despite competitive pricing. Overall sentiment leans positive, emphasizing good service relative to costs, although there are some concerns regarding inconsistent quality.
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +110% Customer Service OutsourcingFocus Areas
50% Answering services30% Inbound appointment scheduling20% Virtual receptionistSignifico is a proficient provider of Customer Support Services, specializing in Contact Center Services, including both inbound and outbound call handling. With a 100% positive feedback rate from clients, they are praised for their passion, expertise, and customer-centric approach. Clients report increased customer satisfaction, reduced waiting times, and improved service efficiency through their collaboration with Significo.
Reviews mention Unique expertise
Clients expressed high satisfaction with Significo's unique expertise, highlighting their passion and commitment to client needs. One client noted, "The most impressive thing about this company is their passion, expertise and people who will do everything for the client." Another emphasized their proactive approach, stating, "They show you what you need in the future if you are not yet aware of it." Overall, feedback reflects strong confidence in Significo's specialized capabilities and adaptability.
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Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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2 of 2 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Passenger Transportation Company
5.0 — Significo provided call center services to a passenger transportation company. They assisted the end customers with travel price inquiries, subscription ticket inquiries, passenger complaints, and Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently commend Significo for their competitive pricing, which they describe as fitting their budget while providing excellent value. One client noted the company's 'good value for cost' and praised how Significo's services led to increased customer satisfaction and reduced waiting times. Another client emphasized the alignment of company values and the high ratings, indicating that the overall sentiment reflects satisfaction with the cost-effectiveness and quality of services offered.
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Best Answering Services Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
38.4/40.019.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.5/40.019.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Call Center Services35% Answering services60% Other -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Call Center Services100% Answering services70% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.7/40.018/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services45% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
35/40.017.6/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.4/40.014.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$5,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
36.9/40.018/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.8/40.016.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.8/40.017/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.7/40.016.6/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services30% Answering services55% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.8/40.017.6/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.3/40.018.4/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Call Center Services33% Answering services70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
35.4/40.018.6/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.3/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.3/40.016.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services57% Answering services50% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.3/40.015.8/20 Reviews7.4/10 Clients & Experience9.1/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.5/40.018/20 Reviews10/10 Clients & Experience4.5/10 Market PresenceService focus
50% Call Center Services65% Answering services50% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.7/40.018.2/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.7/40.013.6/20 Reviews9.4/10 Clients & Experience9.7/10 Market PresenceService focus
45% Call Center Services67% Answering services55% Other -
$1,000+< $25 / hr1,000 - 9,999Lewisville, TX
Ability to deliver
32.6/40.015.6/20 Reviews7.4/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
33.6/40.017/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other
Latest Answering Services Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Answering Service Company FAQs
Looking for an answering service company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an answering service company, from pricing and services to results and red flags.
Clutch evaluates providers that offer professional call-handling support twice a year based on a proprietary methodology. The top answering services companies in 2025 include:
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