# Top Answering Service in Southampton Recommended Answering Services companies in Southampton include A-SALES AB, Task Virtual, Simply Contact, Ultracomms, Verbatim Virtual Receptionists, e-PA, Angel Call Handling, The Answer Centre, Receptionality, Daktela UK. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Answering Service in Southampton Ratings Updated: Aug 27, 2026 ### [A-SALES AB](https://clutch.co/profile/sales-ab) #### 4.9 out of 5 star rating (83 reviews) - $1,000+ minimum project size - $200 - $300 average hourly rate - 50 - 249 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Email Marketing - 80% Sales Outsourcing #### Company description A-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets. [Visit Website](https://www.a-sales.co/clutch-contact) #### Flexible Clients consistently praised A-SALES AB for their flexibility and responsiveness throughout their projects. One client noted their ability to adapt strategies as needs evolved, emphasizing their proactive communication and quick issue resolution. Another highlighted their willingness to adjust approaches rather than adhering to a rigid plan, which contributed to a dynamic and effective campaign. Overall, the sentiment regarding flexibility was overwhelmingly positive, with clients feeling supported and engaged in the process. - Appointment Setting for Lead Generation Agency (4.0/5, May 20, 2024): They have met our goals and are very responsive to our changing requirements. An understanding of our requirements plus the fact that they are very flexible. [Read Full Review](https://clutch.co/go-to-review/sales-ab/289674) - Lead Generation Services for IT Company (5.0/5, Apr 2, 2024): Never missed a beat, they delivered results punctually, but it was their responsiveness that solidified our partnership. They weren't just meeting our needs, they were anticipating and adapting to them, guiding us towards the next opportunity. Few can match the agility and flexibility that they brought to the table. [Read Full Review](https://clutch.co/go-to-review/sales-ab/279509) - Lead Gen & Appointment Setting for Video Solutions Company (5.0/5, Mar 29, 2024): Always on the ball and time-conscious, they met deadlines without sacrificing quality. They were responsive and adaptable to our needs, adopting a flexible approach to address our evolving requirements. Their prompt deliverables and receptivity to feedback made for a seamless collaboration. [Read Full Review](https://clutch.co/go-to-review/sales-ab/278749) - Sales Outsourcing & Lead Generation for Compliance Platform (5.0/5, Feb 25, 2025): 2. Responsiveness & Adaptability They are highly responsive to feedback, making adjustments to sales messaging, lead qualification criteria, and outreach strategies as needed. Communication is efficient and proactive, with regular check-ins to align sales development efforts with our company's objectives. If any issues arise, they address them promptly and work collaboratively to resolve bottlenecks. Scalability & Flexibility Their sales process can be scaled quickly to match business needs, whether it's increasing outreach volume or refining targeting based on market response. [Read Full Review](https://clutch.co/go-to-review/sales-ab/355309) - Sales Outsourcing for Staffing Company (5.0/5, Jul 21, 2026): They are knowledgeable about the market while remaining approachable, relatable, and never overly pushy. It is clear that they are genuinely invested in the success of the campaign, and they are always easy to reach when support is needed. They are also highly flexible, open to feedback, and willing to adjust the approach rather than relying on a rigid, one-size-fits-all process. [Read Full Review](https://clutch.co/go-to-review/sales-ab/473959) #### 4.9 out of 5.0 rating for cost What Clients Have Said A-SALES AB is frequently praised for its competitive pricing and overall value for money. Clients have noted that the company's services fit within their budget while delivering impressive results, such as generating qualified sales meetings and leads. One client highlighted that A-SALES AB's pricing aligned well with their financial constraints, contributing to a successful partnership. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the return on investment achieved through A-SALES AB's efforts. [Read All Reviews](https://clutch.co/profile/sales-ab?verified=true#reviews) - Less than $10,000 (22 reviews) - $10,000 to $49,000 (15 reviews) #### Completed projects in 22 countries - Australia (5 projects) - Austria (1 projects) - Armenia (1 projects) - Belgium (1 projects) - Canada (1 projects) - Cyprus (1 projects) - Finland (2 projects) - France (1 projects) - Germany (2 projects) - India (4 projects) - Italy (1 projects) - Japan (1 projects) - Netherlands (1 projects) - Norway (7 projects) - Philippines (1 projects) - Poland (1 projects) - Singapore (1 projects) - Slovenia (1 projects) - Sweden (12 projects) - United Arab Emirates (1 projects) - United States (18 projects) - England (5 projects) This provider is fluent in 26 languages: - English - Arabic - Russian - Portuguese - German - French - Turkish - Italian - Polish - Ukrainian - Romanian - Dutch - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Slovenian - Croatian - Finnish - Swedish - Norwegian - Georgian - Filipino - Albanian [View Reviews](https://clutch.co/profile/sales-ab?verified=true#reviews) #### 12% of employees work in London office London, England 96 Kensington High Street 31 - 40 employees [See All Locations (23)](https://clutch.co/profile/sales-ab#location) --- ### [Task Virtual](https://clutch.co/profile/task-virtual) #### 5 out of 5 star rating (77 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Call Center Services - 10% Data Annotation Services - 20% Sales Outsourcing - 20% Search Engine Optimization #### Company description Task Virtual specializes in Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and administrative tasks. Their reviews highlight a 100% positive feedback rate, emphasizing their professionalism, seamless integration into operations, and effective telephonic support. Clients appreciate their adaptability, efficiency in workflow management, and ability to enhance customer service experiences, as noted by 75% of reviewers. [Visit Website](https://www.taskvirtual.com/call-answering-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-answering-services-uk-england-southampton) #### Reviewed 5 times in the past 6 months In the last six months, Task Virtual has received positive feedback for their adaptability and seamless integration into clients' operations. Clients highlighted their efficient handling of administrative tasks, improved communication processes, and reliable support in SEO and sales activities. Notable praise was given for their responsiveness and project management, with one client stating they felt like a genuine extension of their team. Areas for improvement included enhancing initial onboarding processes, but overall sentiment remains highly favorable. - 5 of 5 reviews are 5 stars - 2 new reviews for Call Center Services services - Less than $10,000 avg. project cost [Read 5 Recent Reviews](https://clutch.co/profile/task-virtual?sort_by=date_desc&verified=true#reviews) #### 4.8 out of 5.0 rating for cost What Clients Have Said Task Virtual is frequently praised for its cost-effectiveness and alignment with clients' budgets. Clients noted, 'Pricing fit our budget' and highlighted 'good value for cost.' The overall sentiment reflects satisfaction with the balance of quality and affordability, with one client mentioning significant savings of $7,000-$8,500 monthly. Additionally, clients appreciated the flexibility and adaptability of the team, which enhanced the perceived value of services rendered. [Read All Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) - Less than $10,000 (13 reviews) - $10,000 to $49,000 (4 reviews) - $50,000 to $199,999 (1 reviews) #### Very responsive Task Virtual is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 5% of employees work in London office London, England Brixton Hill 2 - 5 employees 3472846666 [See All Locations (17)](https://clutch.co/profile/task-virtual#location) --- ### [Simply Contact](https://clutch.co/profile/simply-contact) #### 4.8 out of 5 star rating (26 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 55% Customer Service Outsourcing #### Company description Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability. [Visit Website](https://simplycontact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Transparent The reviews for Simply Contact highlight a strong sentiment of transparency in their operations. Clients appreciated the company's proactive communication and regular updates, facilitating a clear understanding of project progress. For instance, one client noted their 'transparent work process' that allowed for close performance monitoring. Another emphasized their 'transparency in everything they do,' which fostered trust and confidence throughout the collaboration. Overall, feedback consistently reflects a positive perception of Simply Contact's commitment to open and effective communication. - Call Center Services for Social Media Monitoring Tool (5.0/5, May 9, 2023): We've been impressed with their team's transparency in everything they do. We also appreciate that they bring new ideas on how to automate things, increase efficiency, and provide a better service to our customers. [Read Full Review](https://clutch.co/go-to-review/simply-contact/200297) - Call Center Services for Wheelchair Rental System (4.5/5, May 1, 2023): Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project. Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process makes them an invaluable partner for WheelShare. [Read Full Review](https://clutch.co/go-to-review/simply-contact/198427) - Сall Сenter Services for International Wholesale Retailer (5.0/5, Jul 16, 2021): Transparency of a workflow that Simply Contact serves is definitely impressive. We have ongoing communication, get analytics and monitoring reports that keeps us constantly updated on project performance. Simply Contact is always open to the things we want to be improved or implemented. [Read Full Review](https://clutch.co/go-to-review/simply-contact/83104) - Call Center Services for Cosmetic & Beauty Brand (5.0/5, Feb 28, 2021): Besides the great quality of services, Simply Contact provides transparent workflow and communication. They ensure continuous monitoring and analytics processes to track project performance and improve workflows as it becomes necessary. [Read Full Review](https://clutch.co/go-to-review/simply-contact/82219) - Call Center Services for Travel Tech Company (5.0/5, Feb 5, 2021): The key to project success is definitely the established workflows they have in place. We also value their transparency in communication. We found impressive their analytics and monitoring solutions that ensure project success and at the same time provide transparency for us as their client. [Read Full Review](https://clutch.co/go-to-review/simply-contact/59376) #### Experience in 11 industries Simply Contact has demonstrated strong capabilities across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and others. Reviews indicate a consistent ability to enhance customer support processes, improve satisfaction rates, and provide multilingual assistance. Clients praised their adaptability, project management, and quick onboarding of agents. Overall, sentiment is positive, particularly in IT, education, and marketing sectors, suggesting that Simply Contact is well-suited for projects requiring efficient customer service solutions. [Read All Reviews](https://clutch.co/profile/simply-contact?verified=true#reviews) ##### Software Experience Simply Contact demonstrates strong expertise in enhancing customer service operations within the Software industry. Clients commend their tailored solutions, effective project management, and ability to boost customer satisfaction metrics significantly. Their comprehensive approach, which includes multichannel support implementation and back-office efficiency improvements, underscores their strengths. Overall, the sentiment is overwhelmingly positive, indicating that Simply Contact is well-suited for companies seeking to optimize their software-related services. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for Email Deliverability Platform (5.0/5, Nov 28, 2023): Simply Contact overhauls an email deliverability platform's customer service operations and sets up email, phone, and live chat support. They also handle back-office tasks like data entry and order processing. [Read Full Review](https://clutch.co/go-to-review/simply-contact/252538) ##### Business services Experience Simply Contact has demonstrated significant expertise in the Business services industry, particularly in HR services and business process outsourcing. Clients appreciate their rapid onboarding and skilled agents, which allow for efficient outsourcing of tasks such as outbound calls to job seekers. Feedback highlights the team's professionalism, flexibility, and proactive approach, contributing to cost savings and improved focus on core business activities. Overall, Simply Contact is positioned as a reliable partner for businesses seeking effective outsourcing solutions. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for HR Services & Biz Process Provider (5.0/5, Oct 22, 2020): Simply Contact provided call center services for leading HR services and business process provider. The team handled the outbound calls and outbound activity such as rating the qualification of job seekers. [Read Full Review](https://clutch.co/go-to-review/simply-contact/94461) ##### Information technology Experience Simply Contact demonstrates expertise in providing tailored customer support solutions within the Information technology sector. Clients commend their ability to effectively establish systems that enhance customer engagement and satisfaction, particularly for multilingual and multi-channel support. Feedback highlights their professionalism, adaptability, and strong project management skills, ensuring timely delivery and seamless communication. The overall sentiment is positive, indicating that Simply Contact is a reliable partner for businesses seeking to improve their customer interaction strategies. - 2 reviews for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Support for Public Interest Tech Firm (5.0/5, Jan 19, 2024): Simply Contact provided customer service support to a public interest technology firm. They set up a multi-channel customer support system with Polish- and Ukrainian-speaking team members. [Read Full Review](https://clutch.co/go-to-review/simply-contact/262799) - Customer Service Outsourcing for AdTech Company (4.0/5, Dec 9, 2024): Simply Contact provided customer service outsourcing services for an adtech company. The team was responsible for managing email tickets on Freshdesk and categorizing and resolving queries. [Read Full Review](https://clutch.co/go-to-review/simply-contact/336237) ##### Financial services Experience Simply Contact demonstrates strong expertise in the Financial services industry, providing essential multilingual support that enhances customer satisfaction. Clients commend their ability to implement AI-powered solutions effectively, resulting in faster resolution times and improved customer service metrics. The team is noted for their responsiveness and adaptability, ensuring projects are delivered smoothly and on time. Overall, Simply Contact's commitment to high-quality support makes them a strong candidate for businesses seeking to optimize their customer service processes in the financial sector. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service & Back Office Outsourcing for FinTech Co (5.0/5, Nov 12, 2024): Simply Contact provided customer service and back office support for a fintech company. The team offered multilingual support and implemented a chatbot for chat, phone, and email customer support. [Read Full Review](https://clutch.co/go-to-review/simply-contact/330201) ##### Education Experience Simply Contact demonstrates strong expertise in the Education sector, effectively enhancing customer support for educational institutions. Their client, PioGroup, noted a 25% increase in customer satisfaction and a 35% boost in first contact resolution after implementing a 24/7 support system. The company excels in project management, responsiveness, and proactive interaction strategies, making them a valuable partner for educational organizations seeking to improve service quality and customer engagement. - 1 review for education industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Inbound Customer Support Services for EdTech Company (5.0/5, Apr 5, 2024): Simply Contact provides 24/7 inbound customer support via email, calls, contact forms, and social media for an EdTech firm. The team has created a strategy and integrated their system into the client’s CRM. [Read Full Review](https://clutch.co/go-to-review/simply-contact/280476) ##### Arts, entertainment & music Experience Simply Contact has received positive feedback for their expertise in enhancing customer support within the Arts, entertainment, and music industry. Clients, such as Ditto Music, appreciate their multi-lingual support and proactive approach, which has led to improved response times and increased customer satisfaction. The company's ability to integrate seamlessly into client operations and provide tailored solutions highlights their strengths, making them a valuable partner for businesses seeking reliable customer support services. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Music Distribution Company (5.0/5, Apr 26, 2023): Simply Contact provides multi-lingual customer support for a music distribution company. They handle customer inquiries and audio and video content QC to enhance customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/simply-contact/197507) ##### Retail Experience Simply Contact demonstrates strong expertise in the Retail industry, providing reliable customer support for major brands like Metro AG and Yves Rocher. Clients commend their high level of service, with 98% of requests resolved promptly and a 10% sales conversion rate achieved. Their dedication, transparency, and proactive communication bolster customer satisfaction and operational efficiency. With a flexible approach to client needs, Simply Contact is well-positioned to enhance customer engagement and satisfaction in Retail projects. - 2 reviews for retail industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Cosmetic & Beauty Brand (5.0/5, Feb 28, 2021): Simply Contact handles the outbound and inbound calls of a cosmetic & beauty brand along with their order processing. The goal is to improve customer satisfaction and increase both sales and their customers. [Read Full Review](https://clutch.co/go-to-review/simply-contact/82219) - Сall Сenter Services for International Wholesale Retailer (5.0/5, Jul 16, 2021): Simply Contact has been hired to provide call center services for an international wholesale retailer. Their goal is to improve their existing customer service efforts. [Read Full Review](https://clutch.co/go-to-review/simply-contact/83104) ##### Hospitality & leisure Experience Simply Contact has demonstrated strong expertise in the Hospitality and leisure industry by effectively building customer retention teams that enhance satisfaction and reduce cancellations. Clients appreciate their reliable service, transparent communication, and robust analytics, which contribute significantly to achieving business goals. The partnership has resulted in improved customer retention and higher Net Promoter Scores, making Simply Contact a valuable ally for businesses seeking to optimize customer service and loyalty in the hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Travel Tech Company (5.0/5, Feb 5, 2021): Simply Contact provides a customer retention team for a travel tech company. The goal is to raise customer satisfaction as well as ensure professional handling of the request of dissatisfied customers. [Read Full Review](https://clutch.co/go-to-review/simply-contact/59376) ##### Human Resources Experience Simply Contact has received positive feedback in the Human Resources industry for their expertise in building reliable technical support solutions. Clients highlight their professionalism, security measures, and organized workflows, which contribute to increased customer satisfaction rates. Their flexibility in collaboration and commitment to continuous improvement make them a strong partner for businesses seeking effective HR solutions in technical support. - 1 review for human resources industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Contact Center Services for IT Staff Augmentation Company (5.0/5, Feb 3, 2021): Simply Contact provides ongoing contact center services for an IT staff augmentation company. The team offers in-call technical support for a ride-sharing app launched by one of the company's clients. [Read Full Review](https://clutch.co/go-to-review/simply-contact/55282) ##### IT Services Experience Simply Contact has received positive feedback in the IT Services industry, highlighting their expertise in customer support and effective project management. Clients commend the company for significantly improving response times and customer satisfaction, attributing these successes to their skilled team and professional approach. Their ability to manage multiple communication channels seamlessly is noted as a key strength, making them a suitable partner for businesses seeking reliable IT services and customer interaction solutions. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for CRM Consulting Company (5.0/5, Dec 8, 2023): Simply Contact provides customer service outsourcing for a CRM consulting company. The team manages the client's customer support across their channels, including chat, social media, phone calls, and emails. [Read Full Review](https://clutch.co/go-to-review/simply-contact/254828) ##### Telecommunications Experience Simply Contact demonstrates strengths in providing German-speaking resources and competitive pricing for telecommunications projects. However, feedback indicates challenges in sales performance and achieving desired results in telemarketing engagements. While they excel in project management and communication, potential clients in the Telecommunications industry should consider their limitations in direct sales capabilities, especially in complex projects, before engaging their services. - 1 review for telecommunications industry - Unknown avg. project cost - Telemarketing Outsourcing for Call Center (4.0/5, Jun 4, 2020): Simply Contact supplied German-speaking operators to conduct telemarketing services for a call center’s client. [Read Full Review](https://clutch.co/go-to-review/simply-contact/103951) ##### Advertising & marketing Experience Simply Contact has received positive feedback from clients in the Advertising & Marketing industry for their expertise in customer support and operational efficiency. Clients commend their ability to provide multilingual support, quick onboarding of agents, and effective project management. The company's impact is evident in significant improvements in customer satisfaction and response times. Overall, Simply Contact is positioned as a valuable partner for businesses seeking reliable and high-quality customer support solutions. - 4 reviews for advertising & marketing industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Multilingual Client Support for Customer Service Provider (4.0/5, May 16, 2022): Simply Contact offers email support to German, English, and Japanese clients of a customer service provider. They provide eight hours of service a day using an internal tool called EmanageCRM. [Read Full Review](https://clutch.co/go-to-review/simply-contact/19186) - SaaS Customer Support for IT Marketing Agency (5.0/5, Feb 8, 2021): An IT marketing agency hired Simply Contact to support their new contact center with customer support. Their aim is to establish a cost-efficient customer support solution. [Read Full Review](https://clutch.co/go-to-review/simply-contact/60813) - Customer Support for Travel Technology Company (4.0/5, Apr 18, 2023): Simply Contact provided 24-hour customer support for a travel technology company. The team handled general inquiries via live chat, e-mail, and phone. They assisted customers in English, German, and French. [Read Full Review](https://clutch.co/go-to-review/simply-contact/195619) - Back Office & Customer Service for App Optimization Agency (5.0/5, Feb 23, 2024): An app optimization company has hired Simply Contact to establish a 24/7 customer support system. The team has deployed resources for back-office support, data entry, analytics, and operational tasks. [Read Full Review](https://clutch.co/go-to-review/simply-contact/270949) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality. [Read All Reviews](https://clutch.co/profile/simply-contact?verified=true#reviews) - $10,000 to $49,000 (6 reviews) - $1,000,000 to $9,999,999 (4 reviews) - $50,000 to $199,999 (3 reviews) #### 2% of employees work in London office London, England 45 Fitzroy Street 6 - 9 employees [See All Locations (7)](https://clutch.co/profile/simply-contact#location) --- ### [Ultracomms](https://clutch.co/profile/ultracomms) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Portchester, England #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Answering service Ultracomms was founded in 2004. The firm provides Call Center Services, and is small. [Visit Website](https://www.ultracomms.com/) --- ### [Verbatim Virtual Receptionists](https://clutch.co/profile/verbatim-virtual-receptionists) #### 4.8 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Thatcham , England #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 68% Call Center Services - 10% Customer Service Outsourcing - 12% Sales Outsourcing #### Company description Verbatim Virtual Receptionists is a Contact Center Services provider specializing in call handling and customer support services. The company receives positive feedback for its seamless integration with client systems and proactive service improvements, with nearly 100% satisfaction. Clients appreciate their professional receptionists, with 90% highlighting their impressive call management and personal touch. Responsive to feedback, Verbatim excels in enhancing customer service efficiency. [Visit Website](https://verbatim-cc.co.uk?utm_source=clutch&utm_medium=clutch&utm_campaign=clutch) #### Personable Clients have consistently praised Verbatim Virtual Receptionists for their personable and approachable nature. One client noted, 'The personal touch they have is impressive,' highlighting their understanding of business goals. Additionally, feedback emphasized their responsiveness to client input, reinforcing a strong, communicative relationship. Overall, the sentiment reflects a high level of satisfaction with the team's ability to connect and engage effectively with clients. - Call-Answering for Education Software Developers (4.5/5, Apr 21, 2020): The personal touch they have is impressive. The team is personable and approachable. They understand our business and our goals. [Read Full Review](https://clutch.co/go-to-review/verbatim-virtual-receptionists/65345) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Verbatim Virtual Receptionists' cost-effectiveness and value for money. One client noted their affordable pricing coupled with flexible integration services, which impressed decision-makers. Another stated they invest between $5,000-$6,000 annually, emphasizing satisfaction with the time saved and improved focus on customer support. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided, with clients appreciating the personal touch and responsiveness to feedback. [Read All Reviews](https://clutch.co/profile/verbatim-virtual-receptionists?verified=true#reviews) - $10,000 to $49,000 (2 reviews) #### 1 Review mentions Call Center Services in Southampton - 1 of 1 Southampton-based review is 5 stars - $10,000 – $49,000 avg. project cost for Call Center Services services in Southampton Southampton-based Call Center Services project highlight Overflow Call Handling for Outsourcer 5.0/5 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM system. [Read More](https://clutch.co/go-to-review/verbatim-virtual-receptionists/68894) [Read Similar Reviews](https://clutch.co/profile/verbatim-virtual-receptionists?location=9156&service_provided=field_pp_sl_call_center_services&verified=true#reviews) #### 1 review from clients near Southampton Review Rating from Clients - 5.0 out of 5.0 - Overall: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 Clients in the region emphasize Verbatim's professionalism, efficient call logging, and ability to manage complex support needs during peak times. They value the seamless workflow and the company's commitment to enhancing customer service quality. [Read Local Reviews](https://clutch.co/profile/verbatim-virtual-receptionists?verified=true#reviews) --- ### [e-PA](https://clutch.co/profile/e-pa) - 10 - 49 employees - Shanklin, England #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 70% Customer Service Outsourcing #### Company description E-PA is a Customer Service Outsourcing company. They were established in 2002, and their services include Customer Service Outsourcing and Call Center Services. [Visit Website](https://e-pa.com/) --- ### [Angel Call Handling](https://clutch.co/profile/angel-call-handling) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Andover, England #### Services Provided - Allocation of Expertise by Percentage - 38% Call Center Services - 36% Customer Service Outsourcing - 26% Sales Outsourcing #### Company description Angel Call Handling is a small telephone answering service. Launched in 2017, the team offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.angelcallhandling.co.uk) --- ### [The Answer Centre](https://clutch.co/profile/answer-centre) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Wokingham , England #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 70% Call Center Services - 20% Customer Service Outsourcing #### Company description The Answer Centre is an answering service. The Wokingham , England-based team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.theanswercentre.co.uk/) --- ### [Receptionality](https://clutch.co/profile/receptionality) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Lytchett Matravers, England #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Launched in 2022, Receptionality is a call center service and Customer Service Outsourcing company. The small team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://receptionality.com/) --- ### [Daktela UK](https://clutch.co/profile/daktela-uk) - 10 - 49 employees - Winnersh, England #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Call center company Daktela UK is located in Chester, England and Winnersh, England. Founded in 2005, the team specializes in Call Center Services. [Visit Website](https://www.daktela.co.uk) #### 50% of employees work in Winnersh office Winnersh, England Winnersh Triangle Building 220 Wharfedale Rd 10 - 15 employees + 44 (0)800 470 2159 [See All Locations (2)](https://clutch.co/profile/daktela-uk#location) --- ### [Clinic Answer](https://clutch.co/profile/clinic-answer) - < $25 average hourly rate - 10 - 49 employees - Wokingham, England #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Clinic Answer is an answering service and Back Office Outsourcing company in Wokingham, England and Edinburgh, Scotland. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://clinicanswer.co.uk/) --- ### [Double Tap Marketing Ltd](https://clutch.co/profile/double-tap-marketing) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 2 - 9 employees - Royal Wootton Bassett, England #### Services Provided - Allocation of Expertise by Percentage - 55% Call Center Services - 35% Email Marketing - 10% Sales Outsourcing #### Company description Double Tap Marketing Ltd is a versatile marketing agency specializing in telemarketing, email marketing, and proposal writing. The company has received overwhelmingly positive feedback, with clients praising their ability to deliver exceptional results, such as securing high-value contracts and producing high-quality marketing materials. Over 90% of reviewers highlight their effective project management and commitment to exceeding expectations. [Visit Website](https://doubletapmarketing.co.uk) #### Personable Clients consistently describe Double Tap Marketing Ltd as personable and approachable, highlighting their strong relationship-building skills. For instance, one client noted that Martin and his team not only understood their needs but also took their work personally, ensuring tasks were completed to a high standard. Another client emphasized the ease of communication, stating they could reach out informally and receive prompt responses. Overall, the sentiment reflects a high level of satisfaction with the company's personable approach and dedication to client success. #### Experience in 1 industry Double Tap Marketing Ltd has received positive feedback primarily from clients in the business services sector. Their strengths include effective communication, timely delivery, and a deep understanding of client needs, which has led to significant contract wins. Notably, they excel in tender writing and marketing strategy, helping clients secure large contracts. Overall sentiment indicates strong satisfaction, highlighting their integral role in driving business growth and successful marketing initiatives. [Read All Reviews](https://clutch.co/profile/double-tap-marketing?verified=true#reviews) ##### Business services Experience Double Tap Marketing Ltd demonstrates strong expertise in the Business services industry, effectively enhancing client visibility and winning substantial contracts through strategic marketing initiatives. Clients commend their proactive communication, timely delivery, and dedication to understanding business needs. The company's tailored marketing solutions have led to significant growth for clients, exemplified by impressive tender success rates and impactful branding materials. Overall, Double Tap Marketing Ltd is highly regarded for their commitment to excellence, making them a valuable partner for businesses seeking impactful marketing support. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Marketing, Graphic Design & Video Production for Cleaning Co (5.0/5, May 14, 2024): Double Tap Marketing Ltd provides ongoing marketing services for a cleaning company. The team has written proposals, created graphics and merchandise, and produced a TV ad to increase business visibility. [Read Full Review](https://clutch.co/go-to-review/double-tap-marketing/288550) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Double Tap Marketing Ltd for providing excellent value for money, highlighting their reasonable pricing relative to the substantial returns generated. One client noted, 'The pricing is very reasonable for the return,' emphasizing that their services have significantly contributed to business growth. Feedback reflects a sentiment that, compared to larger agencies, Double Tap Marketing offers superior service and results at a fraction of the cost, making them a highly recommended choice for marketing needs. [Read All Reviews](https://clutch.co/profile/double-tap-marketing?verified=true#reviews) - Less than $10,000 (1 reviews) --- ### [Hero PA](https://clutch.co/profile/hero-pa) - $50 - $99 average hourly rate - 10 - 49 employees - Horsham, England #### Services Provided - Allocation of Expertise by Percentage - 90% Call Center Services - 5% Customer Service Outsourcing - 5% Sales Outsourcing #### Company description Founded in 2017, Hero PA is an answering service company. The team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](http://hero-pa.co.uk) --- ### [Whistl](https://clutch.co/profile/whistl) - 1,000 - 9,999 employees - Marlow, England #### Services Provided - Allocation of Expertise by Percentage - 5% Air Freight - 10% Back Office Outsourcing - 15% Call Center Services - 10% Customer Service Outsourcing - 5% Freight forwarding - 30% Fulfillment - 10% Logistics & Supply Chain Consulting - 5% Ocean Freight - 2% Product Marketing - 5% Rail Freight - 3% Direct Marketing #### Company description Whistl , a Fulfillment company, was founded in 1950. The team focuses on Fulfillment and Call Center Services and is based in Marlow, England. [Visit Website](https://www.whistl.co.uk/whistl-clutch) --- ### [The Telemarketing Company](https://clutch.co/profile/telemarketing-company) - $10,000+ minimum project size - $50 - $99 average hourly rate - 50 - 249 employees - Brighton, England #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 20% Customer Service Outsourcing - 40% Sales Outsourcing #### Company description Answering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing. [Visit Website](https://ttmc.co.uk) --- ### [BDM Talk](https://clutch.co/profile/bdm-talk) - 50 - 249 employees - Burgess Hill, England #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description BDM Talk, a midsize phone answering service and Back Office Outsourcing company, is in Burgess Hill, England. The team focuses on Call Center Services and Back Office Outsourcing. [Visit Website](http://www.bdm-talk.co.uk/) --- ### [Quantanite](https://clutch.co/profile/quantanite) #### 4.8 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 30% Customer Service Outsourcing - 20% Sales Outsourcing - 10% Transcription #### Company description Quantanite is a company specializing in transcription, data entry, and menu programming services, often supporting companies in scaling their operations. Across multiple reviews, Quantanite is praised for its high-quality work, efficiency, and ability to integrate seamlessly with client teams, with over 90% of feedback indicating satisfaction with their services. Clients highlight their technical capabilities and flexibility, with no significant areas for improvement mentioned. [Visit Website](http://www.quantanite.com) #### Exceeds expectations Quantanite has consistently exceeded expectations in productivity and project management for SkipTheDishes. The client highlighted that Quantanite consistently completes tasks at over 100% of anticipated outputs, demonstrating exceptional efficiency. Their proactive communication and collaborative approach, particularly from their VP of Client Solutions, have been commendable. Despite initial challenges, the team adapted quickly, leading to a strong partnership. Overall, the client expressed high satisfaction, indicating that Quantanite's performance significantly surpassed their initial expectations. - Website & Account Management Services for Food Delivery Firm (4.5/5, Jan 12, 2021): Right now, Quantanite is exceeding our productivity expectations. Consistently, they've been over 100%, and they’re completing their work faster than I expect them to. It’s been a painful process to try to bring this component of the work in-house since Quantanite has consistently exceeded and produced more than what we've asked them to do. [Read Full Review](https://clutch.co/go-to-review/quantanite/33634) #### Experience in 2 industries Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations. [Read All Reviews](https://clutch.co/profile/quantanite?verified=true#reviews) ##### Software Experience Quantanite receives positive feedback in the Software industry for its technical capabilities in transcription, annotation, and data entry. Clients highlight the high quality of work, efficiency, and ability to scale processes effectively. Their team acts as an extension of clients' personnel, which facilitates smooth collaboration. Overall sentiment indicates strong satisfaction with their services, making Quantanite a compelling choice for businesses seeking reliable support in enhancing operational efficiency and data management. - 2 reviews for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO Support Services for Recruitment Platform (4.5/5, Feb 10, 2021): Quantanite provides ongoing support for a recruitment platform. The team assists the finance and operations department, with tasks ranging from basic accounting to data entry. [Read Full Review](https://clutch.co/go-to-review/quantanite/65124) - Transcription for Receipt Scanning Software Provider (5.0/5, Mar 10, 2021): Quantanite transcribes receipts for a receipt scanning software provider. Their output contributes to the robust catalog system, machine learning, and ground truth of the client's software. [Read Full Review](https://clutch.co/go-to-review/quantanite/92290) ##### Food & Beverages Experience Quantanite has demonstrated significant expertise in the Food & Beverages industry, particularly in menu programming and support for food delivery services. Clients have praised their flexibility, responsiveness, and ability to exceed productivity expectations, often completing tasks faster than anticipated. Their strong communication and collaborative approach have fostered seamless integration with client teams. Overall, the sentiment is highly positive, indicating that Quantanite is a reliable partner for businesses seeking to enhance their operational efficiency in the Food & Beverages sector. - 2 reviews for food & beverages industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Website & Account Management Services for Food Delivery Firm (4.5/5, Jan 12, 2021): Quantanite provides website and account management services for a food delivery company. Their tasks include programming menus, uploading images, and managing the accounts of the firm’s restaurant partners. [Read Full Review](https://clutch.co/go-to-review/quantanite/33634) - Menu Programming for Food Delivery Company (5.0/5, Feb 10, 2021): Quantanite was hired by an online food ordering company to provide additional menu programmers and support staff. The goal is for the client to offer 24- hour services to third party clients. [Read Full Review](https://clutch.co/go-to-review/quantanite/64241) #### Completed projects in 3 countries - Canada (1 projects) - United States (2 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/quantanite?verified=true#reviews) #### 1 review from clients near Southampton Review Rating from Clients - 5.0 out of 5.0 - Overall: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 Local clients describe Quantanite as a dependable partner for startup support, valuing their consistent, long-term engagement and the quality of analysts provided for complex processes. [Read Local Reviews](https://clutch.co/profile/quantanite?verified=true#reviews) --- ### [Abacus Cambridge Partners](https://clutch.co/profile/abacus-cambridge-partners) #### 4.9 out of 5 star rating (4 reviews) - 50 - 249 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 15% Custom Software Development - 15% BI & Big Data Consulting & SI - 10% Call Center Services - 10% Customer Service Outsourcing - 40% ERP Consulting and SI - 10% Sales Outsourcing #### Company description Abacus Cambridge Partners is a company specializing in Contact Center Services and Customer Support Services, including Inbound and Outbound Call Centers. Reviews highlight their adaptability, with 100% of feedback emphasizing their proactive nature and strong team dynamics. Their agents are praised for maintaining professionalism and patience, while management's responsive communication ensures effective project outcomes. [Visit Website](https://www.abacuscambridge.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Patient Clients have expressed high satisfaction with Abacus Cambridge Partners, highlighting their patience during challenging negotiations, even amidst long hold times. One client noted, "they're very patient...there's never been any bad feelings about it because the team has a good dynamic." Overall, the sentiment reflects a positive appreciation for the team's adaptability and professionalism, which contribute to a supportive working environment. - Call Center Voice Services for Financial Services Co. (4.5/5, Sep 17, 2020): I’d also add that they’re very patient. The type of negotiations that they do can be exhausting when they’re put on hold for up to an hour. Regardless, there’s never been any bad feelings about it because the team has a good dynamic. They maintain positive energy throughout. [Read Full Review](https://clutch.co/go-to-review/abacus-cambridge-partners/66143) #### 1 review mentions Call Center Services Call Center Voice Services for Financial Services Co. 4.5/5 — Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a lower rate. - 0 of 1 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/abacus-cambridge-partners/66143) #### 4.4 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Abacus Cambridge Partners for their exceptional value and cost-effectiveness. One client noted that their project was delivered on time and within budget, with no additional costs incurred. Another highlighted a significant reduction in time to market and increased revenue post-implementation, attributing this success to Abacus's expertise. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service provided and the financial investment made. [Read All Reviews](https://clutch.co/profile/abacus-cambridge-partners?verified=true#reviews) - $50,000 to $199,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 3 countries - Kenya (1 projects) - United Arab Emirates (2 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/abacus-cambridge-partners?verified=true#reviews) --- ### [CALLCARE](https://clutch.co/profile/callcare) #### 0.5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 40% Customer Service Outsourcing #### Company description CALLCARE is a UK-based contact center specializing in inbound call handling and customer care services, specifically for out-of-hours support. While their onboarding process is praised, consistent feedback highlights poor communication, with 100% of the reviewers noting significant delays in project updates and script modifications. Additionally, 100% reported dissatisfaction with staff training and pronunciation issues, indicating a need for improvement in employee preparation and client engagement. [Visit Website](https://www.callcare247.com/) #### Experience in 1 industry CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability. [Read All Reviews](https://clutch.co/profile/callcare?verified=true#reviews) ##### Software Experience CALLCARE demonstrates solid onboarding processes and a reasonable pricing structure, making them a potential fit for companies seeking out-of-hours support in the Software industry. However, client feedback highlights significant concerns regarding post-implementation support, communication, and staff training, which can impact service quality. While their initial service was satisfactory, the lack of responsiveness and engagement during script modifications ultimately led to project abandonment. Potential clients should weigh these factors against their needs. - 1 review for software industry - $10,000 – $49,000 avg. project cost - Call Answering Services for Software Company (0.5/5, Jun 14, 2022): CALLCARE provided call answering services for a software company. They were hired to take out-of-hours calls from clients and either route the query to the client's engineers or email it for triage. [Read Full Review](https://clutch.co/go-to-review/callcare/22770) #### 3.0 out of 5.0 rating for cost What Clients Have Said Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money. [Read All Reviews](https://clutch.co/profile/callcare?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [CATI call center](https://clutch.co/profile/cati-call-center) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Monks Risborough, England #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 10% Customer Service Outsourcing - 10% Event Marketing - 10% Market Research - 10% Public Relations - 10% Direct Marketing #### Company description CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England. [Visit Website](http://www.caticallcenter.com/en) #### 50% of employees work in Monks Risborough office Monks Risborough, England 71 South Street 10 - 15 employees [See All Locations (2)](https://clutch.co/profile/cati-call-center#location) --- ### [Firstsource Solutions](https://clutch.co/profile/firstsource-solutions) - $100,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - London , England #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 35% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Business Consulting #### Company description Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.firstsource.com) --- ### [Microtalk](https://clutch.co/profile/microtalk) - 50 - 249 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Microtalk is a call center service. Their team is in London, England and Kolkata, India and provides Call Center Services. [Visit Website](https://microtalk.co.uk/) --- ### [Webhelp](https://clutch.co/profile/webhelp) - 10,000+ employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 1% UX/UI Design - 1% Custom Software Development - 1% AI Development - 1% BI & Big Data Consulting & SI - 5% Back Office Outsourcing - 23% Call Center Services - 1% CRM Consulting and SI - 33% Customer Service Outsourcing - 1% Digital Strategy - 1% Unified Communications Consulting & SI - 5% Finance & Accounting Outsourcing (FAO) - 1% Graphic Design - 1% HR Consulting - 5% Business Consulting - 1% Mobile App Development - 15% Sales Outsourcing - 1% Translation - 1% Web Design - 1% Web Development - 1% Transcription #### Company description Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services. [Visit Website](https://webhelp.com/) #### 5% of employees work in London office London, England Brock House 19 Langham Street More than 5k employees +44 (0)1324575000 [See All Locations (52)](https://clutch.co/profile/webhelp#location) --- ### [Noetica](https://clutch.co/profile/noetica) - 10 - 49 employees - Crawley, England #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Noetica, a call center service and Back Office Outsourcing company, was established in 1997. The team specializes in Call Center Services and Back Office Outsourcing. [Visit Website](https://www.noetica.com/) --- ### [Virtually There](https://clutch.co/profile/virtually-there-0) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Bristol, England #### Services Provided - Allocation of Expertise by Percentage - 90% Call Center Services - 10% Customer Service Outsourcing #### Company description Virtually There is a call center service. The team is headquartered in Bristol, England, and their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://virtually-there.net/) --- ### [TelePA](https://clutch.co/profile/telepa) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Wells, England #### Services Provided - Allocation of Expertise by Percentage - 10% AR/VR Development - 30% Back Office Outsourcing - 60% Call Center Services #### Company description Phone answering service TelePA was launched in 2004. Based in Wells, England, the team offers Call Center Services and Back Office Outsourcing. [Visit Website](http://www.telepa.co.uk) --- ### [L2 Global Technologies pvt ltd.](https://clutch.co/profile/l2-global-technologies) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Hounslow, England #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Corporate Training & Coaching - 30% CRM Consulting and SI - 10% Application Management & Support - 10% Low/No Code Development - 10% Business Consulting - 10% Mobile App Development - 10% Web Development #### Company description CRM consulting and SI company L2 Global Technologies pvt ltd. Is based in Hounslow, England and Gannavaram, India. They specialize in CRM consulting and SI and Web Development. [Visit Website](https://l2global.in/) --- ### [Creative Translation](https://clutch.co/profile/creative-translation) - 50 - 249 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 60% Translation #### Company description Translation company Creative Translation was established in 1995. The team focuses on Translation and Call Center Services. [Visit Website](http://creativetranslation.com/) --- ### [Bizik](https://clutch.co/profile/bizik) - 10 - 49 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Bizik is a phone answering service founded in 2024. The team provides Call Center Services. [Visit Website](https://www.bizik.co.uk/) --- ### [Teamin holding](https://clutch.co/profile/teamin-holding) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Call Center Services - 30% Finance & Accounting Outsourcing (FAO) #### Company description Teamin holding is a midsize Back Office Outsourcing company established in 2020. Their services include Back Office Outsourcing and Call Center Services. [Visit Website](https://teamin.com/) --- ### [Abacus Outsourcing](https://clutch.co/profile/abacus-outsourcing) #### 4.5 out of 5 star rating (1 reviews) - $250,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 5% Custom Software Development - 5% Enterprise App Modernization - 35% Call Center Services - 10% Financial Consulting - 5% HR Outsourcing - 15% Business Consulting - 5% Other IT Consulting and SI - 15% Sales Outsourcing - 5% IT Staff Augmentation #### Company description Abacus Outsourcing is a leading global business process outsourcing services provider empowering businesses and enabling growth worldwide. Harnessing our extensive global reach and local presence, we are driving success through the force of transformation for our communities, clients, and the environment. Unlock seamless customer engagement and business success with our innovative solutions. Transforming businesses across a industries including Telecom & Ride Hailing, Banking, Fintech’s, Retail, Travel & E-Commerce, Insurance, Healthcare, Automotive, Energy, and the Public Sector across the globe. [Visit Website](https://abacus-bpo.com/) #### Very responsive Abacus Outsourcing is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 1% of employees work in London office London, England 2 Kingdom Street 2 - 5 employees +44 (0) 203 580 4343 [See All Locations (5)](https://clutch.co/profile/abacus-outsourcing#location) --- ### [Cybrosys Communications](https://clutch.co/profile/cybrosys-communications) - $10,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Wembley, England #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Cybrosys Communications is a call center company based in Wembley, England and Abbottabad, Pakistan. Their services include Call Center Services. [Visit Website](https://cybrosys.co/) --- ### [Medlysis](https://clutch.co/profile/medlysis) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 55% Call Center Services - 20% Customer Service Outsourcing - 25% Recruitment Process Outsourcing #### Company description Medlysis – Simplifying Medical Record Retrieval & ROI Services Location: London, UK | Serving clients across the United States Description:Medlysis is a specialized third-party service provider offering Medical Record Retrieval (MRR) and Release of Information (ROI) solutions tailored for law firms, insurance companies, and healthcare providers across the U.S. With a sharp focus on accuracy, compliance, and turnaround time, we streamline the end-to-end process of obtaining medical records — from provider communication to secure document delivery. Our operations team in India is backed by experienced professionals who understand the nuances of HIPAA regulations, medical documentation, and legal timelines. At Medlysis, we combine technology, expertise, and accountability to deliver efficient, reliable, and confidential services that save our clients time and reduce administrative burden. Core Services: Medical Record Retrieval Release of Information (ROI) Follow-up and Escalation Management Provider Communication and Verification Secure Record Delivery (HIPAA-compliant) Why Choose Medlysis?✅ Cost-effective outsourcing model✅ HIPAA & data protection compliant✅ Transparent tracking & reporting✅ 24–48 hour response time to inquiries✅ Personalized client support     [Visit Website](http://medlysis.com) --- ### [Recruit Overseas](https://clutch.co/profile/recruit-overseas) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 14% Call Center Services - 14% Customer Service Outsourcing - 14% HR Outsourcing - 16% Recruiting - 14% Recruitment Process Outsourcing - 14% Sales Outsourcing - 14% Staffing #### Company description Recruit Overseas is a Recruiting company. Their team is in London, England and provides Recruiting and Call Center Services. [Visit Website](https://recruit-overseas.com) --- ### [Circa Core Ltd](https://clutch.co/profile/circa-core) - $25 - $49 average hourly rate - 2 - 9 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 10% AI Agents - 10% Back Office Outsourcing - 40% Call Center Services - 25% CRM Consulting and SI - 15% Business Consulting #### Company description Circa Core Ltd is a small answering service company. Founded in 2025, the team focuses on Call Center Services and CRM consulting and SI. [Visit Website](https://circacoreltd.com/) --- ### [The Business Outsourcing Company](https://clutch.co/profile/business-outsourcing-company) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Back Office Outsourcing company The Business Outsourcing Company is based in London, England and Ripon, England. They provide Back Office Outsourcing and Call Center Services. [Visit Website](http://www.businessoutsourcingcompany.com/) --- ### [Confero](https://clutch.co/profile/confero) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Wembley, England #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 36% Call Center Services - 36% Customer Service Outsourcing - 18% Sales Outsourcing #### Company description Confero, a call center, is located in Wembley, England and London, England. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.confero.co.uk) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.