- 18 of 50 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
Call Center Services PROJECT HIGHLIGHT
You’re signed out
Sign in to get introduced to companies, access recommendations, and request quotes.
3 Companies
Sponsored
Featured
What are Featured Providers?
Services provided
Focus Areas
Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Call Center Services PROJECT HIGHLIGHT
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
Was this helpful?
Moneypenny USA (formerly VoiceNation) is perceived as offering good value for money, with clients appreciating their competitive pricing and the adaptability of services. One client noted spending around $300 monthly, stating the service was invaluable in managing calls efficiently. Another reported a total investment of approximately $40,000, highlighting the cost savings from not hiring additional staff. Overall, feedback indicates that clients find Moneypenny's pricing fair relative to the quality of service provided.
Was this helpful?
Was this helpful?
Services provided
Focus Areas
Blue Valley Marketing is a Contact Center Services provider specializing in both inbound and outbound call center solutions, such as Telemarketing and Customer Support Services. Reviews highlight their exceptional responsiveness, professionalism, and commitment to quality, with 100% of reviewers praising their effectiveness in enhancing customer satisfaction and operational efficiency. Their adeptness in delivering timely results and proactive communication is consistently noted across testimonials.
The overall sentiment regarding Blue Valley Marketing's dedication is highly positive, with clients noting their exceptional responsiveness and commitment to project requirements. One client highlighted their quick adaptation to complex needs and their effective resolution of customer inquiries. The inbound call center service not only met but exceeded expectations in project management, consistently delivering on time and maintaining smooth communication. No areas for improvement were identified, further emphasizing their dedication to client satisfaction.
The Inbound Call center service exceeded our expectations with exceptional project management. They consistently delivered items on time. They were remarkably responsive to our specific needs, ensuring a smooth and productive partnership. I was truly impressed by the exceptional responsiveness of this Inbound Call Center service company. Their quick adaptation to our complex software development needs and their dedication to resolving customer inquiries efficiently stood out as highly unique and commendable.
Was this helpful?
Call Center Services PROJECT HIGHLIGHT
5.0 — Blue Valley Marketing provided call center services for a hotel. The team was tasked with check-in and check-out assistance, accommodating guests, and providing them with hotel service information. Read more
Was this helpful?
Clients consistently commend Blue Valley Marketing for their cost-effectiveness and value for money. Feedback highlights that their pricing fits various budgets while delivering exceptional results, such as increased sales leads and improved customer satisfaction. One client noted, 'Good value for cost,' while another emphasized their ability to exceed expectations, stating, 'I have been pleased with the cost per order.' Overall, the sentiment reflects strong satisfaction with the financial investment relative to the outcomes achieved.
Was this helpful?
Was this helpful?
Services provided
Focus Areas
ReceptionHQ is a company specializing in Contact Center Services, particularly inbound call handling and customer support services. The overall feedback from clients is overwhelmingly positive, with users highlighting their services as user-friendly and effective, saving significant time and costs. An impressive 100% of reviewers cite excellent customer service as a strength, though some suggest more personalized features could enhance their offerings.
Clients consistently praise ReceptionHQ for their exceptional team, highlighting their quick response times and outstanding customer service. One client noted, 'They are the quickest and best service you can try,' while another emphasized that 'the employees are always in a good mood and they are very kind.' Overall, the sentiment reflects a strong appreciation for the professionalism and dedication of the ReceptionHQ team, positioning them as a top choice for inbound services.
The employees are always in a good mood and they are very kind.
Was this helpful?
Call Center Services PROJECT HIGHLIGHT
4.5 — Read more
Was this helpful?
Clients generally perceive ReceptionHQ as providing good value for money, particularly noting significant time and cost savings. One client highlighted saving approximately $2,000 monthly and 15 hours of work, while another reported savings of around $10,000 monthly and 100 hours. The pricing structures, including monthly bills and long-term packages, were positively received, contributing to the sentiment that the services are user-friendly and effective.
Was this helpful?
Was this helpful?
Services provided
Focus Areas
Calibrus is a contact center services provider specializing in outbound call center and customer support services. Reviews highlight their efficient call handling and strong communication skills, with 100% of reviewers noting the quality of service and client attention. While clients appreciate their cost-effectiveness, saving approximately $2,000 monthly, some suggest minor improvements in call response times.
Call Center Services PROJECT HIGHLIGHT
5.0 — Read more
Was this helpful?
Calibrus offers a flexible pricing structure, with monthly costs ranging from $500 to $1,000. Clients have expressed that the services provide significant value, noting savings of approximately $2,000 per month. Overall sentiment indicates satisfaction with the quality of service, highlighting efficient communication and problem resolution. However, there is a suggestion for improvement in the speed of call handling. Overall, clients perceive Calibrus as a cost-effective solution for their outbound service needs.
Was this helpful?
Services provided
Focus Areas
Remote Ops Solutions offers Customer Support Services, specifically focusing on procurement, fulfillment, and operational finance management. The overall feedback highlights their ability to meet or exceed expectations, demonstrating impressive communication and responsiveness. Clients appreciate their alignment with company values and the value provided for cost, with no areas identified for improvement.
Clients express strong satisfaction with Remote Ops Solutions' pricing and value for money. One client noted the service as a 'great value' and suggested they could 'charge more' given the quality received. Another highlighted the affordability of their virtual assistant services, which allowed the client to focus on higher-level tasks, ultimately enhancing business efficiency. Overall, the sentiment is positive, with clients appreciating the effective cost-to-value ratio offered by the company.
Was this helpful?
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
The right agency, no guesswork. Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.
Get Started