Call Center Services PROJECT HIGHLIGHT
Top Answering Service in Los Angeles
73 Companies
List of the Top Los Angeles Answering Services Companies
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What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves Los Angeles, CAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costWas this helpful?
Average Project Cost Breakdown
What Clients Have Said
Moneypenny USA (formerly VoiceNation) is perceived as offering good value for money, with clients appreciating their competitive pricing and the adaptability of services. One client noted spending around $300 monthly, stating the service was invaluable in managing calls efficiently. Another reported a total investment of approximately $40,000, highlighting the cost savings from not hiring additional staff. Overall, feedback indicates that clients find Moneypenny's pricing fair relative to the quality of service provided.
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UndisclosedUndisclosed10 - 49Irvine, CA
Services provided
80% Call Center Services15% Customer Service Outsourcing5% Business ConsultingFocus Areas
60% Answering services30% Virtual receptionist10% Inbound appointment schedulingExcel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Lake Forest, CA
Services provided
12% Call Center Services50% Back Office Outsourcing25% Customer Service Outsourcing +113% Sales OutsourcingFocus Areas
100% Answering servicesImagenet LLC is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing and is located in Tampa, Florida and Lake Forest, California.
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$1,000+< $25 / hr2 - 9Palmdale, CA
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingZ4 Tech Medical Solutions provides comprehensive Contact Center Services, including Medical Billing, Medical Receptionist duties, and handling both Inbound and Outbound Call Center tasks. Reviews highlight their cost-effective pricing, high-quality service, and reliable 24/7 availability. Clients express significant satisfaction with their efficient customer support and seamless project management.
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UndisclosedUndisclosed10 - 49Laguna Hills, CA
Services provided
20% Call Center Services70% Finance & Accounting Outsourcing (FAO)10% Business ConsultingFocus Areas
90% Answering services10% Virtual receptionistPhysicians management network inc is a Finance & Accounting Outsourcing (FAO) company. Established in 2000, the team provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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$10,000+$150 - $199 / hr50 - 249Riverside, CA
Services provided
10% Call Center Services10% Accounting10% Cloud Consulting & SI +710% Custom Software Development10% HR Outsourcing10% IT Strategy Consulting10% Mobile App Development10% Other Application Development10% Social Media Marketing10% Web DevelopmentFocus Areas
100% Answering servicesIn Riverside, California, Q-vantage is a midsize social media marketing company. Their services include Social Media Marketing and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Riverside, CA
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
100% Answering servicesPCN - Professional Communications Network is a provider of Contact Center Services, offering both inbound and outbound call handling, with a focus on Customer Support and Telephonic Support. Reviews indicate a high level of professionalism and responsiveness, with approximately 80% of testimonials highlighting their ability to seamlessly integrate and enhance client communications. Clients appreciate their efficient call handling, contributing to improved customer care and operational efficiency.
Reviews mention Knowledgeable
Clients consistently commend PCN for their impressive professionalism and extensive knowledge in the answering service industry. One client highlighted that PCN's operators handle emergency calls with expertise, acknowledging their understanding of the specific needs within property management. Feedback indicates that PCN's responsiveness and commitment to customer service stand out, with clients appreciating their proactive communication and thorough documentation. Overall, the sentiment reflects a strong trust in PCN's capabilities, despite occasional operational challenges.
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24 Hour Answering Service for Multiple Homeowners Associations
5.0 Jan 16, 2018I’ve been dealing with the same people for quite some time. Their professionalism and knowledge are always impressive, and their response time is notably different than other vendors. They seem to care about and get to know their clients.
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2 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Answering Services for Online Marketing Company
5.0 — PCN provides off-site answering services on an ongoing basis. They accept, screen, and forward calls via text message to the owner of a marketing company. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients generally perceive PCN - Professional Communications Network as offering good value for money, particularly due to their professionalism and responsiveness. One client noted that PCN's service saves significant time and enhances customer service, making them appear more established. However, another client mentioned occasional inconsistencies in call handling. Overall, the sentiment is positive, with clients appreciating the customized services and the perceived investment in quality customer interactions.
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UndisclosedUndisclosed1,000 - 9,999Culver City, CA
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingGeBBS Healthcare Solutions is a healthcare outsourcing company that provides services such as data entry, medical coding, and accounts receivables follow-up. They receive positive feedback for their quick turnaround times and responsive service, with most clients appreciating their accuracy and cost-effectiveness. However, 20% of the feedback suggests a need for more transparency in staff changes.
0 of 1 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Data Entry, Medical Coding & Voice Services for Billing Firm
4.5 — GeBBS Healthcare Solutions was the outsourcing partner of a medical billing firm. They provided data entry, medical coding, AR follow-up, patient calls, and more. They were thoroughly trained and Read more
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Average Project Cost Breakdown
What Clients Have Said
GeBBS Healthcare Solutions is recognized for providing competitive pricing and substantial value for money, particularly highlighted by a client who invested approximately $17,000 monthly. The client noted that GeBBS offered certified coders and maintained low employee turnover, contributing to effective service delivery. Their quick turnaround times and responsiveness to feedback further enhanced perceived value, although some concerns regarding employee consistency were mentioned. Overall, clients feel that GeBBS delivers strong results relative to their costs.
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$1,000+< $25 / hr10,000+Gardena, CA
Services provided
25% Call Center Services50% Customer Service Outsourcing15% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistEstablished in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Castaic, CA
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionFocus Areas
100% Answering servicesHuman Medical Billing is a Back Office Outsourcing company. Headquartered in Castaic, California and Los Angeles, California, the firm provides Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Beverly Hills, CA
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
100% Answering servicesHeadquartered in Beverly Hills, California, A1 GILBERT ANSWERING SERVICE is a small call center. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Beverly Hills, CA
Services provided
60% Call Center Services40% Commercial Brokerage ServicesFocus Areas
100% Answering servicesLaunched in 2005, ABC Virtual Offices is a telephone answering service. The agency provides Call Center Services and Commercial Brokerage Services.
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UndisclosedUndisclosed10 - 49West Hollywood, CA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesPhone answering service Teddy O’Toole’s Phone Answering was launched in 1954. The team offers Call Center Services and is located in West Hollywood, California.
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UndisclosedUndisclosed10 - 49Lancaster, CA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesAntelope Valley Call Center is a Lancaster, California-based telephone answering service. They offer Call Center Services.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
68% Call Center Services12% Customer Service Outsourcing10% Back Office Outsourcing +110% TranslationFocus Areas
82% Answering services18% Inbound appointment schedulingTCC ANSWERING SERVICE is a telephone answering service. They are based in Los Angeles, California and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Calabasas, CA
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingSmall call center Community Answering Service, is based in Calabasas, California. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingCall center Constant Link was launched in 2009. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Los Angeles, CA
Services provided
48% Call Center Services30% Customer Service Outsourcing12% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
75% Answering services25% Virtual receptionistEstablished in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Santa Ana, CA
Services provided
65% Call Center Services35% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingTAB Answer Network, a small call center service, is headquartered in Santa Ana, California. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistGlobal Messaging Network, a small call center company, is headquartered in Los Angeles, California. Their services include Call Center Services.
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UndisclosedUndisclosed250 - 999Jurupa Valley, CA
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% FulfillmentFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingTelephone answering service One World Direct was founded in 1994. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingLos Angeles Advanced Answering is an answering service company and Customer Service Outsourcing company. Their team focuses on Call Center Services.
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UndisclosedUndisclosed250 - 999Irvine, CA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Business Consulting +220% Transcription20% TranslationFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistTech-Synergy is a Business Consulting company. The team offers Business Consulting and Call Center Services and is in Irvine, California and Dumaguete, Philippines.
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UndisclosedUndisclosed10 - 49Santa Clarita, CA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Cybersecurity +320% IT Managed Services10% AI Agents10% Unified Communications Consulting & SIFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistDIGITAL TELECOMMUNICATION CORP (DTC) is a small Cybersecurity company. They specialize in Cybersecurity and IT managed services and were founded in 1982.
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List of the Top 7 Los Angeles Answering Services Companies
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.8/40.016.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
35.2/40.017.2/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+Undisclosed250 - 999Santa Monica, CA
Ability to deliver
31.2/40.017/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
10% Call Center Services25% Answering services90% Other -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
27.8/40.013.6/20 Reviews8.1/10 Clients & Experience6.1/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$1,000+< $25 / hr250 - 999Walnut, CA
Ability to deliver
25.3/40.016.4/20 Reviews2.3/10 Clients & Experience6.6/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr50 - 249Diamond Bar, CA
Ability to deliver
19.8/40.014.2/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
UndisclosedUndisclosed50 - 249Marina del Rey, CA
Ability to deliver
22.1/40.015.6/20 Reviews1.9/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services20% Answering services90% Other -
$50,000+< $25 / hr10,000+Santa Monica, CA
Ability to deliver
11.6/40.00/20 Reviews1.7/10 Clients & Experience10/10 Market PresenceService focus
30% Call Center Services100% Answering services70% Other -
$25,000+< $25 / hr10,000+Los Angeles, CA
Ability to deliver
8.6/40.00/20 Reviews3/10 Clients & Experience5.6/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
$1,000+< $25 / hr50 - 249Los Angeles, CA
Ability to deliver
7.9/40.00/20 Reviews2.1/10 Clients & Experience5.8/10 Market PresenceService focus
80% Call Center Services50% Answering services20% Other -
UndisclosedUndisclosed1,000 - 9,999Walnut, CA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% Call Center Services35% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Call Center Services75% Answering services60% Other -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
7.9/40.00/20 Reviews2.2/10 Clients & Experience5.7/10 Market PresenceService focus
75% Call Center Services50% Answering services25% Other -
$5,000+< $25 / hr250 - 999Los Angeles, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Call Center Services100% Answering services40% Other -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
36% Call Center Services100% Answering services64% Other -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
52% Call Center Services54% Answering services48% Other -
UndisclosedUndisclosed2 - 9Fullerton, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
UndisclosedUndisclosed250 - 999Cerritos, CA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services43% Answering services90% Other -
UndisclosedUndisclosed50 - 249Santa Monica, CA
Ability to deliver
5.4/40.00/20 Reviews0/10 Clients & Experience5.4/10 Market PresenceService focus
40% Call Center Services35% Answering services60% Other -
$1,000+$25 - $49 / hr50 - 249Santa Monica, CA
Ability to deliver
7/40.00/20 Reviews2.1/10 Clients & Experience5/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
UndisclosedUndisclosed250 - 999Marina del Rey, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Answering services -
UndisclosedUndisclosed250 - 999Los Angeles, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services100% Answering services70% Other
Latest Answering Services Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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