# Top Answering Service for Legal Firms

Find top legal answering services for law firms. Hire trusted, experienced call centers to manage intake, client calls, and 24/7 support.



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## List of the Best Top Answering Service for Legal Firms

Ratings Updated: Aug 25, 2026


### [Smith.ai](https://clutch.co/profile/smithai)
#### 4.8 out of 5 star rating (77 reviews)
- 250 - 999 employees

#### Services Provided - Allocation of Expertise by Percentage
- 10% AI Development
- 10% Back Office Outsourcing
- 50% Call Center Services
- 10% Conversion Optimization
- 10% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Smith.ai is a prominent provider of Contact Center Services, offering inbound and outbound call handling, virtual receptionist capabilities, and customer support services. Reviews indicate a generally positive reception, with approximately 75% of feedback highlighting their professional and responsive service. However, 25% of reviews noted issues such as call handling inefficiencies. Notable mentions include their AI receptionist and consistent customer care services.
[Visit Website](https://smith.ai/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bundle-call-centers)


#### 16 reviews mention Answering services

Answering services Experience
Overall, Smith.ai excels in providing reliable answering services, receiving an impressive 92% positive feedback rate from clients. Reviewers frequently praise their professionalism, responsiveness, and ability to manage calls effectively, with 73% noting improved lead handling and reduced missed calls. Clients appreciate the seamless integration of AI with live agents, elevating their customer service experience. Key strengths include attention to detail and a robust project management approach, while areas for improvement focus on enhancing onboarding processes.
- 15 of 16 Answering services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/smithai#review-335616)

#### Experience in 9 industries

Smith.ai has demonstrated expertise across various industries, notably legal, healthcare, and business services. Clients in the legal field commend their professional call handling and seamless integration with practice management software, while feedback from healthcare and business sectors highlights their effective lead generation and customer service. Overall, the sentiment is largely positive, with clients praising responsiveness and professionalism, though some reviews indicate areas for improvement in technical support and spam handling.
[Read All Reviews](https://clutch.co/profile/smithai?verified=true#reviews)

##### Financial services Experience
Smith.ai has received positive feedback from clients in the financial services industry, notably for their expertise in call handling and appointment scheduling. Clients appreciate the professionalism of their virtual assistants, which helps maintain a strong client relationship without revealing their virtual nature. Their solutions effectively assist financial practices in capturing new business and managing communications efficiently, with notable strengths in responsiveness and ease of setup. Overall, Smith.ai is well-regarded for delivering on promises and enhancing operational efficiency for financial service providers.
- 2 reviews for financial services industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistant Work for Financial Planner (5.0/5, May 21, 2020): A financial practice hired Smith.ai to answer its phones. They cover phones during working hours, evenings, and weekends, scheduling appointments, filtering sales calls, and making outbound calls occasionally.
 [Read Full Review](https://clutch.co/go-to-review/smithai/93095)
- Call Center Services for Accounting Services Company (5.0/5, Jul 9, 2025): Smith.ai provides ongoing call center services for a tax and accounting firm. The team answers calls, takes messages, forwards calls, and responds to customers' queries. [Read Full Review](https://clutch.co/go-to-review/smithai/388861)

##### Healthcare Experience
Smith.ai has received positive feedback from clients in the Healthcare industry, highlighting their expertise in virtual receptionist services. Clients appreciated Smith.ai's responsiveness, thoroughness, and seamless project management, noting significant improvements in call handling, appointment setting, and patient communication. The implementation of their services led to higher conversion rates and increased patient engagement. Overall, Smith.ai is well-regarded for enhancing operational efficiency within healthcare practices, making them a strong candidate for similar projects.
- 2 reviews for healthcare industry
- 2 reviews are 5 stars
- Unknown avg. project cost
- Call Center Services for Regenerative Medicine & Therapy Co (5.0/5, Sep 19, 2023): Smith.ai provides call center services for a regenerative medicine and therapy company. The team is responsible for appointment setting, answering questions, and transferring calls from patients. [Read Full Review](https://clutch.co/go-to-review/smithai/234021)
- Virtual Receptionist Services for Healthcare Clinic (5.0/5, Jul 28, 2025): Smith.ai provides virtual receptionist services for a healthcare clinic. The team handles calls, web chats, texts, appointment bookings, lead qualification, and customer intake. [Read Full Review](https://clutch.co/go-to-review/smithai/393718)

##### Other Industry Experience
Smith.ai has demonstrated significant expertise in the Other Industry sector, particularly for businesses like veterinary practices and service-oriented companies. Clients commend their ability to capture leads and enhance communication by managing missed calls effectively. The seamless implementation process, exceptional customer service, and competitive pricing are highlighted as strengths. Overall, clients report measurable outcomes, such as increased appointments and scheduled clients, indicating that Smith.ai can be a valuable partner for businesses seeking to improve their customer engagement and operational efficiency.
- 2 reviews for other industry industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Receptionist Services for Cleaning Service6 (5.0/5, May 8, 2021): Smith.ai was tasked with providing receptionist services for a cleaning service. The client wanted a team that would answer their calls and set meetings when the client was busy.
 [Read Full Review](https://clutch.co/go-to-review/smithai/144222)
- AI-Based Phone Answering Solution for Veterinary Practice (5.0/5, Jul 25, 2025): Smith.ai has implemented an AI-based phone answering service for a veterinary family practice. The solution answers calls that the receptionist cannot reach and checks if the caller is a customer or a lead. [Read Full Review](https://clutch.co/go-to-review/smithai/393174)

##### Hospitality & leisure Experience
Smith.ai has received positive feedback from clients in the Hospitality & Leisure industry, particularly for their effective AI receptionist services. A travel agent noted the solution's accuracy in capturing call details, allowing for improved follow-up and operational efficiency. Clients appreciate the cost-effectiveness and the seamless integration of call handling, which frees up valuable time for other tasks. Overall, Smith.ai demonstrates significant expertise and impact, making them a strong fit for businesses seeking to enhance customer engagement in this sector.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Travel Agency (5.0/5, Jul 10, 2025): Smith.ai provides call center services for a travel agency. The main task is to answer calls to find out what vacations callers are interested in and follow up with them regarding the quoted sail price. [Read Full Review](https://clutch.co/go-to-review/smithai/388892)

##### Other industries Experience
Smith.ai has garnered positive feedback across various sectors, particularly within the Other industries category. Clients commend their expertise in virtual receptionist services, showcasing strengths in responsiveness and seamless project management. A healthcare clinic noted enhanced call handling and appointment scheduling, while a veterinary practice highlighted increased lead conversion. Overall, clients appreciate the professional demeanor of Smith.ai's team, making them a solid choice for businesses seeking reliable communication solutions.
- 8 reviews for other industries industry
- 7 reviews are 5 stars
- Less than $10,000 avg. project cost
- Voice Services & Virtual Chat for IT Security Firm (5.0/5, Jan 17, 2020): A managed security services provider needed someone to manage their call volume and serve as their virtual office assistant while they were out in the field. Smith.ai now handles all their incoming calls and chat.
 [Read Full Review](https://clutch.co/go-to-review/smithai/120150)
- Chatbot Solution for Legal Nonprofit  (5.0/5, Jan 21, 2020): Smith.ai developed a custom chatbot to deal with questions from the public and members.
 [Read Full Review](https://clutch.co/go-to-review/smithai/121923)
- Receptionist Services for Cleaning Service6 (5.0/5, May 8, 2021): Smith.ai was tasked with providing receptionist services for a cleaning service. The client wanted a team that would answer their calls and set meetings when the client was busy.
 [Read Full Review](https://clutch.co/go-to-review/smithai/144222)
- Call Center Services for Regenerative Medicine & Therapy Co (5.0/5, Sep 19, 2023): Smith.ai provides call center services for a regenerative medicine and therapy company. The team is responsible for appointment setting, answering questions, and transferring calls from patients. [Read Full Review](https://clutch.co/go-to-review/smithai/234021)
- Call Center Services for HVAC Contractor (0.5/5, Oct 3, 2023): Smith.ai provided call center services for an HVAC contractor. The team was responsible for answering end customer's calls and messages while adhering to a structured script. [Read Full Review](https://clutch.co/go-to-review/smithai/237473)
- AI-Based Phone Answering Solution for Veterinary Practice (5.0/5, Jul 25, 2025): Smith.ai has implemented an AI-based phone answering service for a veterinary family practice. The solution answers calls that the receptionist cannot reach and checks if the caller is a customer or a lead. [Read Full Review](https://clutch.co/go-to-review/smithai/393174)
- Virtual Receptionist Services for Healthcare Clinic (5.0/5, Jul 28, 2025): Smith.ai provides virtual receptionist services for a healthcare clinic. The team handles calls, web chats, texts, appointment bookings, lead qualification, and customer intake. [Read Full Review](https://clutch.co/go-to-review/smithai/393718)
- Call Center Services for IT Services Provider (5.0/5, Jan 3, 2026): Smith.ai provides call center services for an IT services provider. The team answers customer calls, schedules appointments, and makes outgoing calls to confirm appointments and ask questions to customers. [Read Full Review](https://clutch.co/go-to-review/smithai/428226)

##### Utilities Experience
Smith.ai demonstrates strong expertise and professionalism in the Utilities industry, offering tailored virtual telephone reception services. Clients appreciate their flexible setup and efficient communication, emphasizing the quality of service and responsiveness. The ability to customize call handling according to specific business needs is a significant strength. Overall, the sentiment is highly positive, indicating that potential clients in the Utilities sector can expect reliable support and effective management of customer interactions.
- 1 review for utilities industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Virtual Reception Services for Defense Attorney (5.0/5, May 28, 2020): Smith.ai is providing virtual telephone reception services for a defense attorney. For incoming calls, they take messages or forward the calls.
 [Read Full Review](https://clutch.co/go-to-review/smithai/97794)

##### Arts, entertainment & music Experience
Smith.ai has demonstrated significant expertise in providing call answering services for clients in the Arts, entertainment, and music industry. A recording studio owner praised their professionalism and ability to capture leads, noting a doubling of inquiries since engagement. The integration with CRM systems and prompt adjustments to service workflows were highlighted as strengths. Overall, clients appreciate the outstanding customer service, making Smith.ai a reliable partner for enhancing operational efficiency in this sector.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Recording Studio (5.0/5, May 9, 2020): Smith.ai provided call answering services for a recording studio. The team books appointments for the client, schedules consultations, and answer's customer's questions.
 [Read Full Review](https://clutch.co/go-to-review/smithai/83287)

##### IT Services Experience
Smith.ai receives positive feedback for its expertise in managing call volumes and providing virtual receptionist services, essential for IT service providers. Clients laud the professionalism and consistency of their team, contributing to enhanced customer interactions and direct business growth. Their scalable and repeatable systems are highly valued, although minor improvements in onboarding were noted. Overall, Smith.ai is deemed a strong partner for IT service organizations seeking reliable and effective call management solutions.
- 1 review for it services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Voice Services & Virtual Chat for IT Security Firm (5.0/5, Jan 17, 2020): A managed security services provider needed someone to manage their call volume and serve as their virtual office assistant while they were out in the field. Smith.ai now handles all their incoming calls and chat.
 [Read Full Review](https://clutch.co/go-to-review/smithai/120150)

##### Legal Experience
Smith.ai has received positive feedback from various legal firms regarding their virtual receptionist services, emphasizing their professionalism, responsiveness, and ability to handle call intakes effectively. Clients particularly appreciate the seamless integration with practice management software, detailed call notes, and the ability to filter out spam calls. However, some reviews indicate occasional issues with call handling. Overall, Smith.ai is viewed as a valuable partner for legal practices looking to enhance client communication and streamline operations.
- 53 reviews for legal industry
- 49 reviews are 5 stars
- Less than $10,000 avg. project cost
- Answering Service Engagement for Law Firm (5.0/5, Oct 28, 2021): A law firm receives multiple calls at all hours from both current and potential clients. They tapped Smith.ai in order to field these calls and manage the workload on their behalf.
 [Read Full Review](https://clutch.co/go-to-review/smithai/3537)
- Appointment Setting for Law Office (5.0/5, Dec 17, 2021): Smith.ai is providing appointment setting services for a law office. They're tasked with answering and filtering calls and collecting contact information from callers and emailing them to the client.
 [Read Full Review](https://clutch.co/go-to-review/smithai/6998)
- Virtual Receptionists for Law Firm (5.0/5, Jan 3, 2022): Smith.ai provides virtual receptionist services for a law firm. The team is in charge of answering calls from potential and current clients on a 24/7 basis.
 [Read Full Review](https://clutch.co/go-to-review/smithai/7794)
- Virtual Receptionist Services for Law Firm (5.0/5, Apr 12, 2022): Smith.ai is providing virtual receptionist services for a law firm. Their responsibilities include managing the inflow of calls, verifying leads, evaluating potential clients, and scheduling appointments.
 [Read Full Review](https://clutch.co/go-to-review/smithai/15715)
- Call Center Services for Law Firm (5.0/5, May 25, 2022): Describe.ai provides 24/7 answering services for a local law firm. They take messages and send them to the client for each call that comes through.
 [Read Full Review](https://clutch.co/go-to-review/smithai/20461)
- Ongoing Call Support for Law Firm (4.0/5, May 31, 2022): A law firm hired Smith.ai to manage their virtual receptionist services. The assigned team handles calls and schedules consultations for prospective and current clients 24/7.
 [Read Full Review](https://clutch.co/go-to-review/smithai/21147)
- Virtual Receptionist Services for Employment Law Firm (5.0/5, Jun 16, 2022): Smith.ai provides virtual receptionist services for an employment law firm. Their resources handle all incoming calls for the client and transmit the information that they gain from the callers to the company. 
 [Read Full Review](https://clutch.co/go-to-review/smithai/23233)
- Virtual Receptionist Services for Immigration Law Firm  (5.0/5, Jun 28, 2022): Smith.ai serves as the 24/7 virtual receptionist of an immigration law firm. They answer and make calls in English and Spanish using the client-provided script and send the call recordings to the client.
 [Read Full Review](https://clutch.co/go-to-review/smithai/24647)
- Answering Services for Law Firm (5.0/5, Feb 28, 2020): Smith.ai provides answering services for a boutique law firm. This includes answering all of the client's calls during business hours and following up with voicemails after hours.
 [Read Full Review](https://clutch.co/go-to-review/smithai/26391)
- Virtual Receptionist Services for Criminal Defense Practice (5.0/5, Jul 30, 2020): Smith.ai provides virtual receptionist services for a criminal defense practice. the team is responsible for screening potential clients and taking messages from current clients.
 [Read Full Review](https://clutch.co/go-to-review/smithai/26901)
- Call Center Services for Immigration Law Firm (5.0/5, Mar 3, 2020): Smith.ai manages the call center, routing calls to the in-house team and taking accurate messages as needed.
 [Read Full Review](https://clutch.co/go-to-review/smithai/29063)
- Intake Services for Law Firm (5.0/5, Aug 4, 2020): Smith.ai provides call center services for a law firm. The team is responsible for creating an intake script, handling client intake, and providing a call synopsis.
 [Read Full Review](https://clutch.co/go-to-review/smithai/30799)
- Call Center Services for Legal Firm (5.0/5, Mar 13, 2020): Smith.ai provided virtual receptionist services for a legal firm. The team went on to answer all incoming calls, collect payments, and schedule consultations.
 [Read Full Review](https://clutch.co/go-to-review/smithai/36263)
- Virtual Reception Services for Small Law Firm (5.0/5, Mar 27, 2020): Smith.ai is providing virtual receptionist services for a small law firm.
 [Read Full Review](https://clutch.co/go-to-review/smithai/46030)
- Virtual Reception Services for Small Law Firm (5.0/5, Jan 28, 2021): Smith.ai provides ongoing virtual reception services for a small law firm. The team answers incoming calls, schedule calls, and follow up on leads and clients.
 [Read Full Review](https://clutch.co/go-to-review/smithai/49783)
- Virtual Receptionist Services for Law Firm (5.0/5, Sep 4, 2020): A law firm hired Smith.ai to handle its scheduling and act as the first point of contact for the business.
 [Read Full Review](https://clutch.co/go-to-review/smithai/56905)
- Call Center Services for Law Firm (5.0/5, Sep 15, 2020): The team supports a law firm through their call center service solutions. Smith.ai answers inbound calls, collects detailed information, and place outbound calls for the company.
 [Read Full Review](https://clutch.co/go-to-review/smithai/64355)
- Virtual Customer Service Assistance for Law Firm (5.0/5, Jun 29, 2021): Smith.ai is working for a law firm as their virtual receptionist. Their main task is to receive incoming calls to organize for the firm. 
 [Read Full Review](https://clutch.co/go-to-review/smithai/68567)
- Call Center Services for Law Firm (5.0/5, Jul 8, 2021): Smith.ai was hired by a law firm to handle their calls. They are in charge of screening the calls that the client receives, transferring prospective clients for immediate handling and screening out the rest.
 [Read Full Review](https://clutch.co/go-to-review/smithai/77047)
- Virtual Receptionist Services for Estate Planning Law Firm (5.0/5, May 4, 2020): A boutique estate planning firm hired Smith.ai for virtual receptionist services. They provide 24/7 phone answering services.
 [Read Full Review](https://clutch.co/go-to-review/smithai/77755)
- Outsourced Receptionist for Law Firm (5.0/5, May 6, 2020): Smith.ai provided outsourced phone support and receptionist work for a law firm. Their team was trained on the firm's needs before answering calls in a professional manner. 
 [Read Full Review](https://clutch.co/go-to-review/smithai/80001)
- Virtual Receptionist for Private Law Firm (5.0/5, May 6, 2020): Smith.ai provided a virtual receptionist for a private law practice. Their rotating staff provided both call-back and intake services in English and Spanish.
 [Read Full Review](https://clutch.co/go-to-review/smithai/80110)
- Virtual Receptionists for Attorney (5.0/5, May 7, 2020): An attorney hired Smith.ai to answer phone calls during office hours. The receptionist takes basic information from the caller, transcribes the information, and emails it to the attorney.
 [Read Full Review](https://clutch.co/go-to-review/smithai/81547)
- Phone Answering Services for Law Firm (5.0/5, Dec 31, 2021): A law firm has tasked Smith.ai with handling their client calls. The team responds to queries based on a pre-provided script and generates call summaries upon concluding each conversation.
 [Read Full Review](https://clutch.co/go-to-review/smithai/101325)
- Call Center Services for Estate Planning Legal Firm (5.0/5, Jun 4, 2020): Smith.ai provided call center services for an estate planning law practice. The team serves as a receptionist for the client.
 [Read Full Review](https://clutch.co/go-to-review/smithai/104218)
- Virtual Reception & Intake Services for Law Firm (5.0/5, Jun 20, 2020): Smith.ai provides virtual reception and intake services for a law firm. They take detailed messages and schedule appointments.
 [Read Full Review](https://clutch.co/go-to-review/smithai/117440)
- Voice Services & Chatbot Integration for Law Firm (4.5/5, Jan 16, 2020): Providing answering services at first, Smith.ai’s scope changed to setting up and maintaining a chatbot for a law firm. They built a playbook and integrated the tool with the client’s CRM to collect leads.
 [Read Full Review](https://clutch.co/go-to-review/smithai/119269)
- Voice Services for Law Firm (5.0/5, Jan 17, 2020): Smith.ai provides ongoing call services for a law firm. They handle inbound and outbound calls, along with managing the chat tool and scheduling any consultations or calls. 
 [Read Full Review](https://clutch.co/go-to-review/smithai/120246)
- Call Center Services for Tenant Law Firm (5.0/5, Jun 24, 2020): Smith.ai provides call center services for a tenant law firm. The team is responsible for reception services, taking over 100 calls from potential and existing customers and providing 24-hour services.
 [Read Full Review](https://clutch.co/go-to-review/smithai/120567)
- Virtual Receptionist Services for Law Firm (5.0/5, Jul 6, 2020): Smith.ai provided virtual receptionist services for a small law firm. The team was responsible for answering calls, taking and passing along messages, and scheduling consultations.
 [Read Full Review](https://clutch.co/go-to-review/smithai/128691)
- Virtual Receptionist Services for Law Firm (5.0/5, Jul 7, 2020): Smith.ai provided virtual receptionist services for an immigration law firm. They supplied call-answering and call response services.
 [Read Full Review](https://clutch.co/go-to-review/smithai/129985)
- Virtual Receptionist for Family Law Firm (5.0/5, Jul 9, 2020): Smith.ai provides virtual receptionist services for a family, criminal, and car wreck legal firm. The team is responsible for answering incoming calls 24 hours a day.
 [Read Full Review](https://clutch.co/go-to-review/smithai/131408)
- Call Center Services for Law Firm (5.0/5, Sep 13, 2021): Smith.ai provides call center services for a law firm. The team handles the after-woking hours calls from third-party clients.
 [Read Full Review](https://clutch.co/go-to-review/smithai/131435)
- Receptionist Services for Immigration Law Firm (5.0/5, Apr 22, 2021): Smith.ai was outsourced by an immigration law firm for receptionist services. As the client's customer base grow exponentially, the vendor submits lists of phone calls and each of their end client's needs.
 [Read Full Review](https://clutch.co/go-to-review/smithai/132580)
- Call Center Services for Family Attorney (5.0/5, Feb 10, 2020): Smith.ai served as phone operators to handle the large call volume of a family law firm. They deployed a rotating team of receptionists who were responsible for answering basic questions and screening clients.
 [Read Full Review](https://clutch.co/go-to-review/smithai/135800)
- Virtual Receptionist for Business Trademark Law Firm (5.0/5, Jul 17, 2020): Smith.ai provides virtual reception services for a business trademark law firm including client intake, explanation of services, and scheduling initial meetings.
 [Read Full Review](https://clutch.co/go-to-review/smithai/138396)
- Call Center Services for Small Law Firm (5.0/5, Jul 20, 2020): Smith.ai provides call center services for a small law firm. The team provides 24/7 phone answering services to ensure no calls are missed after hours.
 [Read Full Review](https://clutch.co/go-to-review/smithai/139661)
- Receptionist Services for Intellectual Property Law Firm (5.0/5, May 5, 2021): Smith.ai offers virtual receptionist services for an intellectual property law firm. The vendor is in charge of handling new leads, handling sales calls, and transferring and taking messages.
 [Read Full Review](https://clutch.co/go-to-review/smithai/141746)
- Virtual Receptionist Services for Attorney (5.0/5, Feb 17, 2020): Smith.ai provided virtual receptionist services with the aim of facilitating communication with internal stakeholders' clients.
 [Read Full Review](https://clutch.co/go-to-review/smithai/141749)
- Virtual Receptionist for Federal Employment Attorney (5.0/5, Jul 26, 2020): Smith.ai served as a virtual receptionist for an employment attorney. The team is responsible for screening out spam and answering calls.
 [Read Full Review](https://clutch.co/go-to-review/smithai/145102)
- Staff Augmentation for Legacy Law Firm (5.0/5, Feb 21, 2020): Smith.ai answers telephones for internal stakeholders when they are busy or out of the office.
 [Read Full Review](https://clutch.co/go-to-review/smithai/145115)
- Answering & Web Chat Services for Personal Injury Law Firm (5.0/5, Dec 26, 2020): Smith.ai provides answering and online chat services for a personal injury law firm's new leads. The team ensures that all prospective clients can schedule appointments at any time. 
 [Read Full Review](https://clutch.co/go-to-review/smithai/145440)
- Front Desk Services for Estate Planning Firm (5.0/5, Dec 28, 2020): Smith.ai provides ongoing call center services for an estate planning firm. The team handles the call screenings, appointments, and messages.
 [Read Full Review](https://clutch.co/go-to-review/smithai/146481)
- Inbound Call Answering for Law Practice (5.0/5, Feb 26, 2020): Smith.ai provides ongoing answering services for a law business. They handle incoming calls from potential and current clients, directing contact and conveying messages. 
 [Read Full Review](https://clutch.co/go-to-review/smithai/147707)
- Virtual Reception Services for Law Practice Firm (5.0/5, Sep 15, 2022): Smith.ai provides virtual reception services for a family law firm. The team acts as the initial point of contact for prospective customers, takes their information, and schedules meetings.
 [Read Full Review](https://clutch.co/go-to-review/smithai/158408)
- Call Center Services for Law Firm (5.0/5, Jan 11, 2023): Smith.ai provided call center services to a law firm. They answered calls, took messages, and routed calls.
 [Read Full Review](https://clutch.co/go-to-review/smithai/175542)
- Call Center Services for Business Law Firm  (5.0/5, May 2, 2023): Smith.ai provides call center services for a business law firm. The team also handles the client's consultation scheduling needs. 
 [Read Full Review](https://clutch.co/go-to-review/smithai/198811)
- Call Center Services for Family Law & Estate Planning Firm (5.0/5, Jul 21, 2023): Smith.ai provides call center services for a family law and estate planning firm. The team is responsible for answering phone calls during work and non-work time to avoid missing calls. [Read Full Review](https://clutch.co/go-to-review/smithai/218717)
- Call Center Services for Criminal Defense Law Firm (5.0/5, Jan 17, 2024): Smith.ai provides call center services for a criminal defense law firm. The team answers all the client's incoming phone calls and enters information into their CRM. [Read Full Review](https://clutch.co/go-to-review/smithai/262239)
- Call Center Services for Immigration Law Firm (5.0/5, Dec 20, 2024): Smith.ai provides call center services for an immigration law firm. The team handles incoming calls and qualifies leads for the firm. [Read Full Review](https://clutch.co/go-to-review/smithai/339019)
- Call Center Services for Family Law Firm (5.0/5, Jul 20, 2025): Smith.ai provides call center services for a family law firm. The team answers calls for potential leads and helps with scheduling via live agents. [Read Full Review](https://clutch.co/go-to-review/smithai/391561)
- Call Center Services for Law Firm (0.5/5, Aug 26, 2025): Smith.ai provides ongoing call center services for a personal injury law firm. The team is responsible for taking messages and handling calls for the client. [Read Full Review](https://clutch.co/go-to-review/smithai/401172)
- AI Chatbot for Law Firm (2.0/5, Oct 24, 2025): Smith.ai has provided a chat platform for a law firm. The solution is intended to provide an AI chatbot for answering basic service questions and scheduling appointments on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/smithai/415593)

##### Manufacturing Experience
Smith.ai has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in virtual receptionist services. Clients appreciate the prioritization of sales opportunities and effective management of customer inquiries, which has allowed manufacturing teams to focus on production without interruptions. The company's responsiveness and user-friendly setup further enhance their value. Overall, Smith.ai is well-regarded for improving organizational efficiency and communication, making them a strong fit for businesses in the Manufacturing sector.
- 1 review for manufacturing industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Screen Printing & Embroidery Co (5.0/5, Aug 25, 2025): Smith.ai provides virtual receptionist services for a screen printing and embroidery company. The team answers calls, manages call forwarding, takes messages, and handles customer inquiries. [Read Full Review](https://clutch.co/go-to-review/smithai/400763)

##### Nonprofit Experience
The reviews reflect a positive sentiment towards the company's expertise in serving the Nonprofit sector, particularly in enhancing operational efficiency. Clients commend their customizable chatbot solution, which has significantly reduced call volumes and improved member engagement. The provider's strong customer service and responsiveness are frequently highlighted as key strengths, making them a reliable partner for Nonprofits seeking innovative communication tools. Overall, they demonstrate a solid understanding of Nonprofit needs and deliver impactful solutions.
- 1 review for nonprofit industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Chatbot Solution for Legal Nonprofit  (5.0/5, Jan 21, 2020): Smith.ai developed a custom chatbot to deal with questions from the public and members.
 [Read Full Review](https://clutch.co/go-to-review/smithai/121923)

##### Business services Experience
Smith.ai has received positive feedback from clients in the Business Services industry, highlighting their expertise in call handling and customer service. Clients appreciate the professional and personal interaction, which enhances client relationships. The company’s strengths include rapid adaptability to client needs, effective spam call management, and a high degree of accountability. Overall, Smith.ai is recognized for significantly impacting client acquisition and satisfaction, making them a strong candidate for businesses seeking reliable support.
- 4 reviews for business services industry
- 4 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Live Answering Services for Family Law Office (5.0/5, Dec 27, 2021): A family law office hired Smith.ai to answer and direct calls that come from prospective customers, existing clients, and professional connections. The team provides the backup during events of short staffing.
 [Read Full Review](https://clutch.co/go-to-review/smithai/7518)
- Inbound Call Answering for Legal Tech Startup (5.0/5, Mar 8, 2020): Smith.ai answers the inbound phone calls for a legal tech startup. Their team removes the administrative burden of directing calls and conveys messages when needed.
 [Read Full Review](https://clutch.co/go-to-review/smithai/31966)
- Call Center Services for Laundry Company (5.0/5, Mar 20, 2020): Smith.ai provides call center services on an ongoing basis. This includes managing spam inquiries, booking services for new clients, and answering questions.
 [Read Full Review](https://clutch.co/go-to-review/smithai/41073)
- Call Center Services for Events Management Firm (5.0/5, Dec 5, 2024): Smith.ai provides call center services for an events management firm. The team answers all incoming calls, tracks caller details, and transfers live calls as needed. They also identify and block spam callers. [Read Full Review](https://clutch.co/go-to-review/smithai/335616)

##### Advertising & marketing Experience
Smith.ai receives positive feedback from clients in the Advertising & Marketing industry for their exceptional call answering and client engagement services. Clients highlight their strong customer service, timely project management, and the ability to qualify leads effectively. The seamless integration of chat services and appointment setting has significantly enhanced client acquisition efforts, with measurable increases in engagement and bookings. Overall, Smith.ai's expertise and value proposition make them a strong fit for businesses seeking reliable marketing support.
- 4 reviews for advertising & marketing industry
- 3 reviews are 5 stars
- Less than $10,000 avg. project cost
- Chat Solutions for Marketing & Advertising Firm (5.0/5, Sep 10, 2020): Smith.ai provides chat solutions that are integrated to the advertising and marketing firm's pipelines. The team's system is also connected to billing and client service.
 [Read Full Review](https://clutch.co/go-to-review/smithai/60384)
- Call Center Services for Marketing Agency (5.0/5, Nov 8, 2020): Smith.ai performs call center services for a marketing agency. The team prevents the client's calls from transferring to voicemail. 
 [Read Full Review](https://clutch.co/go-to-review/smithai/109057)
- Call Center Services for Web Design Agency (4.5/5, Sep 27, 2021): Smith.ai provides ongoing call center services for a web design agency. The team is in charge of answering incoming calls and setting up appointments on a 24/7 basis.
 [Read Full Review](https://clutch.co/go-to-review/smithai/143673)
- Call Center Services for Marketing Solutions Company (5.0/5, Jul 24, 2025): Smith.ai provides call center services for a marketing solutions company. The team serves as an intake resource for the client's law firms and medical practice customers across the US and Canada. [Read Full Review](https://clutch.co/go-to-review/smithai/392886)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Smith.ai as offering excellent value for the cost of their services. Many reviews highlight the affordability compared to hiring in-house staff, with one client noting they saved significantly by outsourcing to Smith.ai. Positive sentiments are evident in feedback regarding professionalism and responsiveness, with several clients stating that the service has improved their operational efficiency. However, there are scattered concerns about occasional service lapses and spam call management, indicating room for improvement.
[Read All Reviews](https://clutch.co/profile/smithai?verified=true#reviews)
- Less than $10,000 (55 reviews)
- $10,000 to $49,000 (7 reviews)
- $50,000 to $199,999 (2 reviews)

#### Completed projects in 63 cities
- Texarkana, Arkansas (1 projects)
- Washington, District of Columbia (1 projects)
- Coral Springs, Florida (1 projects)
- Hialeah, United States (1 projects)
- Jacksonville, Florida (1 projects)
- Kissimmee, Florida (1 projects)
- Orlando, Florida (1 projects)
- Tampa, Florida (2 projects)
- West Palm Beach, Florida (1 projects)
- Winter Springs, Florida (1 projects)
- Athens, Georgia (1 projects)
- Atlanta, Georgia (2 projects)
- Marietta, Georgia (1 projects)
- Shreveport, Louisiana (1 projects)
- Bel Air North, Maryland (1 projects)
- Kansas City, Missouri (1 projects)
- Charlotte, North Carolina (1 projects)
- Greensboro, North Carolina (1 projects)
- New Bern, North Carolina (1 projects)
- Raleigh, North Carolina (1 projects)
- Tulsa, Oklahoma (2 projects)
- Knoxville, United States (1 projects)
- Memphis, Tennessee (1 projects)
- Austin, Texas (2 projects)
- Georgetown, Texas (1 projects)
- Houston, Texas (1 projects)
- North Richland Hills, Texas (1 projects)
- Tyler, Texas (1 projects)
- Lubbock, Texas (1 projects)
- Huntington, West Virginia (1 projects)
- Sterling Heights, Michigan (1 projects)
- Minneapolis, Minnesota (1 projects)
- Saint Paul, Minnesota (1 projects)
- Kearney, Nebraska (1 projects)
- Paramus, New Jersey (1 projects)
- New York City, New York (1 projects)
- Cincinnati, Ohio (1 projects)
- Columbus, United States (1 projects)
- Cleveland Heights, Ohio (1 projects)
- Cleveland, Ohio (1 projects)
- Los Angeles, California (3 projects)
- Newport Beach, California (1 projects)
- San Diego, California (2 projects)
- San Jose, California (1 projects)
- Santa Ana, California (1 projects)
- Denver, Colorado (2 projects)
- Flagstaff, Arizona (1 projects)
- Gilbert, Arizona (1 projects)
- Phoenix, Arizona (1 projects)
- Seattle, Washington (1 projects)
- Beverly, Massachusetts (1 projects)
- Boston, Massachusetts (1 projects)
- Philadelphia, Pennsylvania (2 projects)
- Levittown, Pennsylvania (1 projects)
- Manassas, Virginia (1 projects)
- Roanoke, Virginia (1 projects)
- California, Maryland (1 projects)
- Aberdeen, North Carolina (1 projects)
- Crossville, Tennessee (1 projects)
- Cleveland, Texas (1 projects)
- Los Altos Hills, California (1 projects)
- Malibu, California (1 projects)
- Berlin, Connecticut (1 projects)

This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/smithai?verified=true#reviews)

---

### [SupportYourApp](https://clutch.co/profile/supportyourapp)
#### 4.8 out of 5 star rating (87 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Wilmington, DE

#### Services Provided - Allocation of Expertise by Percentage
- 20% AI Agents
- 15% Back Office Outsourcing
- 30% Call Center Services
- 30% Customer Service Outsourcing
- 5% Data Annotation Services

#### Company description
SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
[Visit Website](https://supportyourapp.com/welcome-from-clutch/?utm_medium=referral&utm_source=clutch&utm_campaign=company_profile)


#### Personable
SupportYourApp has received positive feedback regarding their personable approach, with clients noting the 'warm, yet professional' relationship maintained through regular communication. One client highlighted the 'personal touch' in their service, making interactions feel human rather than robotic. The responsiveness and dedication of their team were also praised, with clients appreciating the effort to personalize support, which enhanced customer experience. Overall, the sentiment reflects a strong emphasis on personal engagement and client satisfaction.
- Customer Support for Tech Startup (5.0/5, Nov 10, 2020): They're an all-around solid provider with no major issues and they seem to treat their staff very well. The company's CEO also reached out personally after our onboarding for feedback - they are very in-touch with the needs of their customers. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/111324)
- Presales & Customer Support for AI Language Platform (5.0/5, Apr 15, 2020): Their ability to deliver is great as well. They’re extremely responsive, and we’re confident that our customers are getting personalized service. Their personal touch and approach make them feel like they’re talking to a person, not a robot. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/60213)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.
[Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews)
- $10,000 to $49,000 (19 reviews)
- $50,000 to $199,999 (11 reviews)
- Less than $10,000 (7 reviews)
- $1,000,000 to $9,999,999 (2 reviews)
- $200,000 to $999,999 (1 reviews)

#### Very responsive

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 24 countries
- Austria (1 projects)
- Bahamas (1 projects)
- Canada (1 projects)
- Costa Rica (1 projects)
- Czech Republic (2 projects)
- Denmark (2 projects)
- France (1 projects)
- Germany (3 projects)
- Greece (1 projects)
- Ireland (2 projects)
- Israel (6 projects)
- Italy (1 projects)
- Luxembourg (1 projects)
- Malta (1 projects)
- Netherlands (3 projects)
- New Zealand (1 projects)
- Norway (1 projects)
- Poland (1 projects)
- Russia (1 projects)
- Sweden (2 projects)
- Switzerland (1 projects)
- Ukraine (7 projects)
- United States (25 projects)
- England (5 projects)

This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Israel Daylight Time (IDT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Singapore Standard Time (SGT)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
- Vietnamese
- Cantonese
- Italian
- Urdu
- Polish
- Ukrainian
- Persian
- Romanian
- Azerbaijani
- Dutch
- Hebrew
- Czech
- Serbian
- Bulgarian
- Estonian
- Slovakian
- Croatian
- Swedish
- Georgian
[View Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews)

---

### [Uassist.ME](https://clutch.co/profile/uassistme)
#### 4.6 out of 5 star rating (35 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Miami Beach, FL

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 10% Call Center Services
- 30% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Uassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some.
[Visit Website](https://www.uassistme.com/request-a-consultation?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 5 reviews mention Call Center Services

Call Services & Support for Medical Provider
5.0/5 — Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the number of calls.

- 4 of 5 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/uassistme/136853)

#### Experience in 9 industries

Uassist.ME has garnered positive feedback across various industries, including Advertising & Marketing, Contracting, Financial Services, Real Estate, Food & Beverage, and Information Technology. Clients commend their expertise in data management, customer service, and lead generation, showcasing strengths in communication, reliability, and adaptability. Overall sentiment is favorable, especially in Advertising & Marketing and Real Estate, where businesses highlight increased efficiency and improved customer satisfaction, making Uassist.ME a suitable partner for companies in these sectors.
[Read All Reviews](https://clutch.co/profile/uassistme?verified=true#reviews)

##### Construction Experience
Uassist.ME has demonstrated strong expertise in the Construction industry through their effective communication and organizational skills. Clients appreciate their professional assistants who seamlessly integrate into teams, alleviating workloads and enhancing project efficiency. The positive feedback highlights their responsiveness and commitment to client needs, making them a reliable partner for construction firms seeking support. Overall, their ability to contribute significantly to project success positions them as a favorable choice for businesses in the Construction sector.
- 1 review for construction industry
- 1 review is 5 stars
- Unknown avg. project cost
- Virtual Assistant for Design & Construction Company (5.0/5, Apr 28, 2020): Uassist.ME served as a virtual assistant for a design and construction firm. This included managing calendars, conducting research, and handling purchases.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/72635)

##### Advertising & marketing Experience
Uassist.ME has received positive feedback from clients in the Advertising & Marketing industry for their expertise in virtual assistance and project management. Clients highlighted their effective communication, quick data collection, and ability to enhance organizational efficiency. The company's support has led to improved client acquisition rates and expedited project completion timelines. Overall, Uassist.ME is recognized for its cost-effectiveness and dedication, making it a strong candidate for businesses seeking reliable support in their marketing initiatives.
- 7 reviews for advertising & marketing industry
- 6 reviews are 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Digital Marketing Agency (5.0/5, Nov 1, 2021): A digital marketing agency needed a partner to handle all of their billing emails and customer information updates. They hired Uassist.ME based on their past experience of working together.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/3428)
- Virtual Administrative Services for Agency (5.0/5, Aug 15, 2019): Uassist.ME provided virtual administrative services. 
 [Read Full Review](https://clutch.co/go-to-review/uassistme/25673)
- LinkedIn Lead Generation for Digital Marketing Firm (4.5/5, Mar 5, 2020): Uassist.ME provided an outsourced human assistant to manage LinkedIn outreach and marketing campaigns through direct messaging. The assistant was given metrics to hit. 
 [Read Full Review](https://clutch.co/go-to-review/uassistme/30404)
- Accounting & Virtual Assistance for Digital Marketing Agency (5.0/5, Jan 12, 2022): A digital marketing agency has saught Uassist.ME's help in fulfilling their organizational needs through virtual assistance. The team also provides tech support, bookkeeping, and campaign management services.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/110001)
- Virtual Assistant for Full-Service Marketing Agency  (5.0/5, Jul 9, 2020): Uassist.ME provided a virtual assistant for a full-service creative agency. They crafted copy for email newsletters and generated blog content. They’re working to develop an ad strategy for third-party clients.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/132202)
- Customer Service for Business Consultants (5.0/5, Jul 23, 2019): Uassist.ME handles onboarding and customer service for an entrepreneurship consulting company. They field questions over phone, email, and through the website.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/136867)
- Data Collection Services for Media Buying Company (5.0/5, Jun 24, 2026): Uassist.ME provides data collection services for a media buying company. The team gathers backend information to update the client's system, including circulation, deadlines, rates, and publication dates. [Read Full Review](https://clutch.co/go-to-review/uassistme/467265)

##### Food & Beverage Experience
Uassist.ME has demonstrated strong expertise in the Food & Beverage industry, particularly in financial processes for companies like Poppi. Their team effectively managed accounts payable and receivable tasks, achieving a 75% reduction in vendor calls and a 15% increase in timely collections. Clients appreciate their proactive communication and commitment to accuracy, which have significantly improved operational efficiency. Overall, Uassist.ME is well-regarded for their adaptability and strong partnership approach, making them a suitable choice for Food & Beverage businesses.
- 1 review for food & beverage industry
- 1 review is 5 stars
- Unknown avg. project cost
- Back-Office Accounting Outsourcing for Beverage Manufacturer (5.0/5, Jul 30, 2024): UAM provides ongoing back-office accounting outsourcing services for a beverage manufacturer. The team manages AP and AR invoice data entries, research, and paperwork support.  [Read Full Review](https://clutch.co/go-to-review/uassistme/304121)

##### Financial services Experience
Uassist.ME has received positive feedback from clients in the Financial services industry, highlighting their expertise in data management and customer assistance. Clients commend their proactive approach, effective communication, and ability to integrate seamlessly into existing teams. Notable strengths include improving efficiency in CRM back-office tasks, enhancing service delivery, and contributing to significant business growth. Overall, Uassist.ME is recommended for firms seeking reliable support that aligns closely with their operations and enhances their productivity.
- 4 reviews for financial services industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Administrative Support for Mortgage Company (5.0/5, Nov 8, 2021): Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/4288)
- Data Entry for Outsourced Accounting Firm (4.5/5, Aug 18, 2021): Uassist.ME helps the client with data entry and other clerical work. After some training, they started downloading bank statements, collecting invoices, and importing them into the client's ERP system daily.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/110885)
- BPO for Financial Services Company (4.5/5, Aug 19, 2021): A financial services company hired Uassist.ME to provide BPO services. They manage banking imports and reconciliation for the client's customers, and deliver reports to the team's accountants, among other tasks.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/111842)
- Back Office Outsourcing for Fintech Company (5.0/5, Aug 9, 2022): A fintech company hired Uassist.ME to provide back office outsourcing. They take care of data-related CRM activities to streamline the client's processes.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/153424)

##### Healthcare Experience
Uassist.ME has demonstrated strong expertise in the Healthcare industry, particularly through their effective assistance in patient engagement and administrative tasks for dental and medical device businesses. Clients highlight their responsiveness and the positive impact on patient retention and operational efficiency. Their bilingual capabilities enhance communication with diverse patient populations. Overall, Uassist.ME is viewed as a reliable partner that contributes to improved workflow and reduced overhead costs, making them a suitable choice for Healthcare providers seeking support.
- 2 reviews for healthcare industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Virtual Assistance & Translation for Dentistry Business (4.0/5, Jul 28, 2021): Uassist.ME provided virtual assistance and back-office support for a dentistry firm. Their tasks involve reaching out to patients and verifying insurance benefits. They also provided translation services. 
 [Read Full Review](https://clutch.co/go-to-review/uassistme/93405)
- Call Services & Support for Medical Provider (5.0/5, Jul 23, 2019): Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the number of calls.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/136853)

##### Media Experience
Uassist.ME has received positive feedback from clients in the Media industry for their reliable project management support. One client highlighted a full-time assistant's effectiveness in handling project tasks, enabling the client to focus on higher priority work. The assistant's timely communication and thoroughness in following instructions were particularly noted as strengths. Overall, Uassist.ME's expertise in virtual assistance has proven invaluable, enhancing operational efficiency for media marketing projects.
- 1 review for media industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Virtual Assistant Services for Online Media Mktg Company (5.0/5, Jul 28, 2021): Uassist.ME is providing virtual assistant services to a marketing company. Their work mainly revolves around completing the client's internal project management tasks such as providing monthly reports.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/93333)

##### Environmental Services Experience
Uassist.ME has demonstrated strong expertise in providing administrative support to businesses in the Environmental Services sector, notably in tree services. Clients praise their effective communication, problem-solving abilities, and solid project management. The engaged team members are noted for their proactive involvement and adaptability, contributing positively to the overall efficiency of operations. This consistent positive feedback suggests that Uassist.ME is well-suited for organizations seeking reliable support in the Environmental Services industry.
- 1 review for environmental services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Administrative Assistance for Tree Cutting Company (5.0/5, Apr 26, 2021): Uassist.ME provides administrative assistance to a tree cutting company. The assistant assigned for the project helps the client with research, customer service, problem solving, and activities coordination.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/134529)

##### Information technology Experience
Uassist.ME has received positive feedback from clients in the Information technology sector, particularly for their reliability and effective remote assistance. Clients highlight their expertise in providing cost-effective virtual executive assistants who seamlessly integrate with existing teams. The company demonstrates strong communication skills and initiative, ensuring smooth collaboration. Overall, Uassist.ME is well-regarded for meeting the demands of growing technology firms, making them a valuable partner for businesses seeking efficient support.
- 1 review for information technology industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistant for Digital Lending Platform (5.0/5, Apr 19, 2021): Uassist.ME supplies a technology company with a virtual executive assistant. The assistant helps support the executive team's bandwidth.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/128976)

##### Consumer Products Experience
Uassist.ME demonstrates significant expertise in the Consumer Products industry, particularly in managing customer service for e-commerce businesses. Clients highlight their strong team dynamics, adaptability to unique brand personas, and impressive customer satisfaction rates, achieving 97% based on extensive engagement. The personalized approach and effective communication foster a collaborative relationship, making Uassist.ME a suitable partner for businesses looking to enhance customer interactions and maintain high service standards.
- 1 review for consumer products industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Service Management for Startup E-Commerce Company (5.0/5, Mar 12, 2021): Uassist.ME provides customer service management for a small e-commerce company. They handle all the communication channels with the clients including emails, Zendesk tickets, and online chat support.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/95612)

##### Food & Beverages Experience
Uassist.ME has demonstrated strong expertise in supporting businesses within the Food & Beverages industry, particularly through effective management of vendor relations, graphic design, and bilingual communication. Clients appreciate their fast turnaround times, cost-effectiveness, and familiarity with brand needs, contributing to efficient operations. The overall sentiment is positive, highlighting their ability to meet diverse challenges in a timely manner, though clients suggest enhancing direct communication methods.
- 1 review for food & beverages industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- BPO & Virtual Assistance for Restaurant (5.0/5, Jul 20, 2020): A longtime partner, Uassist.ME provides ongoing BPO and virtual assistance services. They respond to customers, create graphic designs, and identify and manage vendors. The team also developed a website.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/140083)

##### Other Industry Experience
Uassist.ME has received positive feedback from clients in the Other Industry, highlighting their expertise in customer service and administrative tasks. Clients appreciate the efficiency, communication, and transparency provided by their virtual assistants, which have significantly improved productivity and allowed businesses to focus on core activities. Overall, the sentiment is highly favorable, with clients noting that Uassist.ME has been instrumental in driving operational success and enhancing business performance.
- 2 reviews for other industry industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service for Craft Spirits E-Commerce Business (5.0/5, Mar 9, 2020): Uassist.ME supplies virtual assistants (VAs) who provide ongoing customer service and data entry support for a spirits marketplace.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/32585)
- Virtual Assistant for Engineering Firm (4.5/5, Sep 4, 2019): Uassist.ME provides a virtual assistant to a small engineering firm. The assistant handles administrative tasks, such as bookkeeping, managing arrangements and calendars, and set up reports. 
 [Read Full Review](https://clutch.co/go-to-review/uassistme/38014)

##### Legal Experience
The feedback from legal industry clients regarding Uassist.ME indicates a significant dissatisfaction with their virtual assistant services. Clients reported subpar work quality, including frequent grammatical and spelling errors, and issues with project management and adherence to agreed hours. The company's claims of professionalism contrasted sharply with actual performance, leading to frustration and a lack of timely deliverables. Overall, potential clients in the legal sector may find Uassist.ME's expertise and reliability insufficient for their needs.
- 1 review for legal industry
- Less than $10,000 avg. project cost
- Virtual Assistant & Web Dev for Law Firm (1.5/5, Apr 28, 2020): Uassist.ME was hired as a virtual assistant and web developer for a law firm. The team was responsible for managing emails and calendars, communicating with vendors, and handling travel arrangements.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/72695)

##### Real estate Experience
Uassist.ME has received positive feedback from clients in the real estate industry, emphasizing their expertise in lead management, administrative support, and marketing services. Clients noted significant improvements, such as increased conversion rates and enhanced operational efficiency. The company's strong communication skills and culturally aligned workforce were highlighted as major strengths. Overall, clients expressed satisfaction with the tailored support provided, reinforcing Uassist.ME as a valuable partner for real estate businesses seeking reliable assistance.
- 7 reviews for real estate industry
- 5 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Management Services for Real Estate Management Company (5.0/5, Jun 7, 2022): Uassist.ME was a real estate management company’s lead management partner. Their team of 15 resources worked closely with the client to qualify, nurture, and prime leads. 
 [Read Full Review](https://clutch.co/go-to-review/uassistme/21965)
- IT Support for Real Estate Investment Firm (5.0/5, Jan 15, 2021): Uassist.ME provides ongoing technical and lead generation support to a property management and private equity firm. This includes call center services.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/37203)
- Remote Sales & Marketing Support for Housing Service (5.0/5, Jan 11, 2019): Uassist.ME provides a remote team to perform administrative and marketing tasks for a property management firm. They interact with clients, close deals, and coordinate digital marketing and content efforts.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/43371)
- Virtual Assistant & Mktg Strategy for Real Estate Agency (4.0/5, Nov 5, 2021): Uassist.ME provides a virtual assistant to perform administrative duties. They communicate with customers, manage the client's social media, and so on. They're also helping with marketing and transcription.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/56897)
- Virtual Assistant for a Realty Team (5.0/5, Feb 11, 2019): Uassist.ME provides an outsourced, virtual office assistant to answer incoming phone calls for a real estate firm.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/57743)
- BPO Services & Social Media Marketing for Realtor (5.0/5, Jun 5, 2020): Uassist.ME provided BPO services and social media marketing for a realtor. The assistant handled back-office responsibilities ranging from following up with clients to managing schedules to rebranding efforts.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/105579)
- Web Dev & Digital Strategy for Real Estate & E-Commerce Co (4.0/5, Jul 10, 2020): Uassist.ME built a website for a real estate and e-commerce company. They also implemented a digital strategy that included SMM, creative, logo design, and branding. They even support bookkeeping and paperwork.
 [Read Full Review](https://clutch.co/go-to-review/uassistme/132977)

##### IT Services Experience
Uassist.ME is recognized for its professionalism, proactive engagement, and adaptability in the IT Services sector. Clients commend their ability to generate high-quality leads and deliver valuable insights that enhance marketing strategies. Their collaborative approach and commitment to acting as an extension of the client's team contribute positively to business outcomes. Overall, Uassist.ME is highly recommended for organizations seeking results-oriented support in lead generation and sales pipeline development.
- 1 review for it services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Sales Outsourcing Services for Cybersecurity Company (5.0/5, Sep 26, 2025): Uassist.ME provides telemarketing services for a cybersecurity company. The team manages outreach, generates leads, engages with prospects, and contributes to the client's sales pipeline. [Read Full Review](https://clutch.co/go-to-review/uassistme/409191)

##### Contracting Experience
Uassist.ME demonstrates significant expertise in the Contracting industry, particularly in enhancing customer service and operational efficiency. Clients report a 28% reduction in dropped calls and improved satisfaction scores due to effective communication and scheduling support. The provider's commitment to proactive assistance and detailed project management has garnered positive feedback, reflecting their ability to adapt and address complex challenges. Overall, Uassist.ME is a reliable choice for businesses seeking to optimize client interactions and service delivery.
- 1 review for contracting industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Virtual Assistant Services for Landscaping Company (5.0/5, Oct 2, 2025): Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and teams. [Read Full Review](https://clutch.co/go-to-review/uassistme/410552)

#### 4.5 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution offering good value for money. They appreciate the quality of service relative to the pricing, with one client noting significant savings compared to hiring local staff. However, there are mixed sentiments regarding the consistency of the service quality; while many praise their responsiveness and communication, a few reviews highlight issues with the quality of work and billing practices. Overall, the sentiment is largely positive, with clients recognizing the financial benefits of partnering with Uassist.ME.
[Read All Reviews](https://clutch.co/profile/uassistme?verified=true#reviews)
- $10,000 to $49,000 (9 reviews)
- Less than $10,000 (8 reviews)
- $50,000 to $199,999 (6 reviews)
- $200,000 to $999,999 (1 reviews)

#### Very responsive

Uassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [Select VoiceCom](https://clutch.co/profile/select-voicecom)
#### 4.8 out of 5 star rating (9 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Cebu City, Philippines

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 30% Call Center Services
- 30% Customer Service Outsourcing
- 10% Finance & Accounting Outsourcing (FAO)
- 10% Sales Outsourcing
- 10% IT Staff Augmentation

#### Company description
Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
[Visit Website](https://selectvoicecom.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 1 review mentions Answering services

Answering services Experience
Overall, Select VoiceCom received highly positive feedback for their Answering services, with 100% of reviews highlighting their expertise in legal intake and quality control. Clients praised their ability to deliver timely and efficient solutions, with 90% noting significant improvements in lead verification and customer interactions. Reviewers emphasized the company's adaptability and proactive problem-solving approach, making them feel valued as partners. No negative feedback was reported, reinforcing their strong impact on client projects.
- 1 of 1 Answering services reviews is 5 stars
- $200,000 – $999,999 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/select-voicecom#review-341661)

#### 4.6 out of 5.0 rating for cost

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
[Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews)
- $10,000 to $49,000 (2 reviews)
- $50,000 to $199,999 (2 reviews)
- $1,000,000 to $9,999,999 (2 reviews)
- $200,000 to $999,999 (1 reviews)

#### Very responsive

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 2 countries
- Australia (1 projects)
- United States (7 projects)

This provider is available in 1 time zone:
- Eastern Standard Time (EST)
This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews)

---

### [Remote Team Solutions](https://clutch.co/profile/remote-team-solutions)
#### 5 out of 5 star rating (24 reviews)
- 250 - 999 employees
- Torreón, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 10% Employer of Record (EOR) Services
- 10% Finance & Accounting Outsourcing (FAO)
- 10% Recruitment Process Outsourcing
- 10% IT Staff Augmentation
- 30% Staffing

#### Company description
Remote Team Solutions is a contact center service provider specializing in customer support, inbound call center, and call handling services. Across various reviews, they are praised for their ability to find great talent and enhance productivity, with 100% of reviewers highlighting their project management skills and responsiveness. However, some feedback suggests that the hiring process may occasionally be rushed.
[Visit Website](https://remoteteamsolutions.com/your-office-in-mexico/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Easy to work with
Clients have consistently praised Remote Team Solutions for being highly organized, reliable, and easy to work with. One client highlighted their responsiveness and ability to integrate seamlessly into the client's team. Despite a minor note on ramp-up times, the overall sentiment reflects a strong satisfaction with the collaboration, emphasizing their commitment to project management and effective communication.
- Call Center Services for Pest Control Company (5.0/5, Apr 23, 2022): Remote Team Solutions has worked well in terms of project management. They’re incredibly organized, reliable, and easy to work with. We typically communicate through email and Microsoft Teams. I can also reach their CEO through the phone if I need to. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038)

#### Reviewed 2 times in the past 6 months

Recent reviews of Remote Team Solutions reflect a positive sentiment, highlighting their effective talent acquisition and project management. A client praised their ability to enhance sales outcomes, noting increased close rates and responsiveness from team members like Gustavo. Another client emphasized the quick turnaround in issuing policies while maintaining quality. Overall, clients appreciate the company's culture fit and value for cost, although there is a suggestion to improve the pace of the hiring process.
- 1 of 2 reviews are 5 stars
- 1 new review for Call Center Services services
- $50,000 – $199,999 avg. project cost
[Read 2 Recent Reviews](https://clutch.co/profile/remote-team-solutions?sort_by=date_desc&verified=true#reviews)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.
[Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews)
- $10,000 to $49,000 (9 reviews)
- Less than $10,000 (3 reviews)
- $50,000 to $199,999 (2 reviews)
- $200,000 to $999,999 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Completed projects in 5 countries
- Ireland (1 projects)
- Mexico (1 projects)
- New Zealand (1 projects)
- United States (19 projects)
- England (1 projects)

This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews)

---

### [OBI Services](https://clutch.co/profile/obi-services)
#### 5 out of 5 star rating (20 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Dipolog City, Philippines

#### Services Provided - Allocation of Expertise by Percentage
- 35% Back Office Outsourcing
- 35% Call Center Services
- 10% Content Marketing
- 10% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.
[Visit Website](https://obi.services/)


#### Easy to reach
Clients consistently commend OBI Services for their accessibility and responsiveness. One client noted, "They keep everything so streamlined and easy," highlighting their efficient project management system that allows for urgent tasks to be prioritized. Another client expressed appreciation for the personal touch, stating, "They feel like family," which fosters open communication. Overall, the sentiment reflects a strong satisfaction with the ease of reaching and collaborating with the team, enhancing the client experience significantly.

#### Experience in 8 industries

OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
[Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews)

##### Information technology Experience
OBI Services demonstrates strong expertise in the Information Technology industry through their commitment to quality and adaptability. Clients have reported significant improvements in customer satisfaction, data accuracy, and operational efficiency. Their proactive communication and project management ensure timely delivery and a deep understanding of client needs. Feedback highlights the company's ability to enhance customer support and data management, making them a reliable partner for businesses seeking high-quality outsourcing solutions.
- 2 reviews for information technology industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Outsourcing for Rewards Platform (5.0/5, Oct 22, 2025): OBI Services manages the customer support operations of a rewards platform. Their fully trained customer support team provides 24/7 multilingual support via email, live chat, and social media channels. [Read Full Review](https://clutch.co/go-to-review/obi-services/414991)
- Data Entry & Mgmt Support for Data Platform Solutions Co (5.0/5, Nov 7, 2025): OBI Services was hired by a data platform solutions company to provide data entry and management support. Their work included data cleaning and validation, database organization, and QA services. [Read Full Review](https://clutch.co/go-to-review/obi-services/418330)

##### Financial services Experience
OBI Services has received positive feedback from clients in the Financial services industry, highlighting their expertise in streamlining operations and enhancing customer support. One client emphasized improved response times by over 40% and a reduction in processing errors by nearly 30%, demonstrating a significant impact on operational efficiency. The company's commitment to understanding client missions and proactive problem-solving reinforces their role as a strategic partner, making them a strong candidate for businesses seeking operational support in financial services.
- 1 review for financial services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Back-Office Mgmt & Customer Service for Financial Nonprofit (5.0/5, Nov 22, 2025): OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and processing requests. [Read Full Review](https://clutch.co/go-to-review/obi-services/421362)

##### Automotive Experience
OBI Services demonstrates considerable expertise in the Automotive industry, particularly in managing complex technical data for R&D and production planning. Clients commend their attention to detail, proactive communication, and ability to deliver projects on time, resulting in streamlined processes and improved internal reporting. Their commitment to quality and ownership of tasks significantly enhances operational efficiency, making them a reliable partner for Automotive businesses seeking data management solutions.
- 1 review for automotive industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Data Entry Services for Linear Generator Technology Company (5.0/5, Jul 14, 2025): OBI Services provided data entry services for a linear generator technology company. The team handled data entry, cross-checking, and formatting of spreadsheets related to parts inventory and testing logs. [Read Full Review](https://clutch.co/go-to-review/obi-services/389936)

##### Real estate Experience
OBI Services has demonstrated strong expertise in the real estate sector, particularly in data management and back-office support. Clients praised their attention to detail, timely delivery, and ability to streamline processes, which significantly enhanced operational efficiency. The positive sentiment reflects their understanding of property-related data and commitment to aligning with client needs, making them a reliable partner for real estate projects.
- 3 reviews for real estate industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Outsourcing for Real Estate Company (5.0/5, Jun 5, 2025): OBI Services provided back-office support for a real estate company. The team handled data entry, CRM updates, document preparation, tenant referencing support, and email management. [Read Full Review](https://clutch.co/go-to-review/obi-services/379930)
- Data Entry & Formatting Services for Investment Consultancy (5.0/5, Jun 23, 2025): OBI Services provided data entry services for an investment consultancy. The team formatted property documents, digitized handwritten notes, organized files within the client's CRM, and created Excel sheets. [Read Full Review](https://clutch.co/go-to-review/obi-services/384501)
- Data Entry & Management for Real Estate Agency (5.0/5, Jul 14, 2025): OBI Services provided data entry and management services for a real estate firm. They cleaned, verified, and entered detailed property data into Google Sheets, designed templates, and maintained regular updates. [Read Full Review](https://clutch.co/go-to-review/obi-services/389723)

##### Sports Experience
OBI Services has demonstrated strong expertise in supporting sports organizations, particularly in grassroots football, by providing effective media coverage and administrative assistance. Clients appreciate their efficiency, versatility, and timely delivery of tasks. The company's ability to handle diverse roles—from admin to design—enhances its value. However, the lack of weekend availability can be a limitation for organizations requiring prompt content creation. Overall, OBI Services is well-suited for sports entities seeking comprehensive support.
- 1 review for sports industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Back Office Outsourcing for Football Media Company (5.0/5, Aug 10, 2024): OBI Services provided staff augmentation services for a football media company. The team supports the client with IT, administration workload, and media content creation. [Read Full Review](https://clutch.co/go-to-review/obi-services/306498)

##### Healthcare Experience
OBI Services has garnered positive feedback from clients in the Healthcare industry, emphasizing their expertise in data management and accuracy. Clients, including leading healthcare providers, noted efficient project execution and excellent communication, which led to improved operational efficiency. Their commitment to delivering high-quality, error-free results has positioned them as a reliable partner for healthcare organizations seeking to enhance their data management processes, making OBI Services a strong candidate for similar projects.
- 3 reviews for healthcare industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Outsourcing for Healthcare Company (5.0/5, Sep 8, 2025): OBI Services provided data entry services for a healthcare company. The team collected, verified, and accurately input large volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404119)
- Data Entry for B2B Healthcare Supply Chain Platform (5.0/5, Sep 8, 2025): OBI Services was hired by an AI-based global B2B healthcare supply chain platform to manage their data entry project. The team was tasked with collecting, verifying, and inputting large volumes of information. [Read Full Review](https://clutch.co/go-to-review/obi-services/404152)
- Data Entry & Processing for Nutrition Company (5.0/5, Sep 8, 2025): OBI Services managed a data entry project for a nutrition company. The team collected, verified, and input volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404177)

##### Advertising & marketing Experience
OBI Services has garnered positive feedback in the Advertising & Marketing sector, praised for their expertise in video editing, graphic design, and digital product creation. Clients highlight their adaptability, strong project management, and commitment to delivering high-quality results. The team's personable approach fosters a familial atmosphere, enhancing collaboration. Their meticulous attention to detail and efficiency in handling complex tasks significantly improve clients' operational workflows, making them a valuable partner for businesses seeking to elevate their marketing strategies.
- 2 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Video Mktg, Graphic & Web Design for Content Creation Firm (5.0/5, Jul 30, 2024): OBI Services provides video marketing support for a content creation firm's end clients. The team supports the client in video editing, graphic and logo design, landing page creation, and logo animations. [Read Full Review](https://clutch.co/go-to-review/obi-services/303894)
- Data Processing for Healthcare-Focused MarCom Firm (5.0/5, Dec 3, 2025): OBI Services provided data processing services for a healthcare marcom company. The team cleaned, organized, and prepared healthcare-related records and formatted all information into structured templates. [Read Full Review](https://clutch.co/go-to-review/obi-services/423347)

##### Consumer products & services Experience
OBI Services has garnered positive feedback from clients in the Consumer Products & Services industry, particularly for their expertise in customer support. They successfully enhanced customer service capacity for Tractive, leading to a 30% decrease in response times and improved customer satisfaction scores. Clients praised their adaptability, proactive communication, and alignment with brand values, underscoring OBI Services' strengths in managing high-volume inquiries and maintaining service quality across multiple channels, making them a suitable partner for businesses in this sector.
- 1 review for consumer products & services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Support Outsourcing for Pet Tracking Company (5.0/5, Oct 22, 2025): OBI Services provides customer support outsourcing for a pet tracking company. The team handles customer inquiries across multiple channels, responds to questions, processes replacements, and provides support. [Read Full Review](https://clutch.co/go-to-review/obi-services/414983)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.
[Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews)
- $10,000 to $49,000 (8 reviews)
- Less than $10,000 (3 reviews)
- $50,000 to $199,999 (3 reviews)

#### Completed projects in 7 countries
- Austria (1 projects)
- Israel (1 projects)
- Italy (1 projects)
- Japan (1 projects)
- United States (3 projects)
- Scotland (1 projects)
- England (3 projects)

This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/obi-services?verified=true#reviews)

---

### [TECHSPEED INC](https://clutch.co/profile/techspeed)
#### 4.9 out of 5 star rating (18 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Portland, OR

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 25% Call Center Services
- 25% Content Moderation Services
- 20% Customer Service Outsourcing

#### Company description
TECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.
[Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral)


#### Helpful
Clients express a consistently positive sentiment towards TECHSPEED INC, highlighting their helpfulness and professionalism. One client noted, 'Their people have been great. Very helpful and willing to always take on a new project.' Another stated, 'Their willingness to remain flexible and helpful was impressive.' Additionally, a client emphasized their timely communication and ability to deliver work on time, indicating a strong alignment with client needs and satisfaction.
- Staff Augmentation for Fixed Cost Reduction Firm (4.5/5, Dec 6, 2022): The willingness to remain flexible and helpful was impressive. They consistently demonstrated a readiness to adapt to our needs and provide assistance whenever required. This approach facilitated a strong and effective working relationship. [Read Full Review](https://clutch.co/go-to-review/techspeed/170597)
- Data Entry Services for M&A Advisory Firm (5.0/5, Jun 3, 2021): They are professional and helpful, consistently delivering work on time. The team demonstrated a strong ability to prioritize resources effectively, especially when urgent tasks arose. Additionally, the project manager is easy to communicate with and very hands-on throughout the process. [Read Full Review](https://clutch.co/go-to-review/techspeed/43673)
- Data Entry & Document Digitization for Credit Reporting Agency (5.0/5, Aug 22, 2025): TECHSPEED INC demonstrated excellent project management. Always willing to ask questions and be there when we need them. Their people have been great. Very helpful and willing to always take on a new project. [Read Full Review](https://clutch.co/go-to-review/techspeed/400284)

#### 2 reviews mention Call Center Services

Customer Service Outsourcing for Home Care Agency
5.0/5 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data.
- 2 of 2 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/techspeed/409633)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
[Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews)
- Less than $10,000 (6 reviews)
- $10,000 to $49,000 (5 reviews)

#### Completed projects in 2 countries
- Canada (1 projects)
- United States (16 projects)

This provider is available in 1 time zone:
- Pacific Standard Time (PST)
This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/techspeed?verified=true#reviews)

---

### [Task Virtual](https://clutch.co/profile/task-virtual)
#### 5 out of 5 star rating (77 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Kolkata, India

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 10% Call Center Services
- 10% Data Annotation Services
- 20% Sales Outsourcing
- 20% Search Engine Optimization

#### Company description
Task Virtual specializes in Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and administrative tasks. Their reviews highlight a 100% positive feedback rate, emphasizing their professionalism, seamless integration into operations, and effective telephonic support. Clients appreciate their adaptability, efficiency in workflow management, and ability to enhance customer service experiences, as noted by 75% of reviewers.
[Visit Website](https://www.taskvirtual.com/call-answering-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-answering-services-legal-industry)


#### Professional
Task Virtual has consistently been praised for their professionalism in client interactions and project management. Clients noted their ability to seamlessly integrate into existing workflows while maintaining empathy and accuracy in communication. For instance, one client emphasized their 'patience, accuracy, and empathy' in patient interactions, while another highlighted their 'reliability, professionalism, and commitment' to supporting team needs. Overall, the sentiment reflects a strong approval of Task Virtual's professional standards and adaptability.
- Copywriting and Marketing for Online Courses (5.0/5, May 17, 2019): Their knowledge-base stood out to me, and they were very thorough in comparison to other VAs I’ve used in the past. Additionally, they were professional and empathetic throughout, which I greatly appreciated. They persevered until the work was completed. [Read Full Review](https://clutch.co/go-to-review/task-virtual/105373)

#### Reviewed 5 times in the past 6 months

In the last six months, Task Virtual has received positive feedback for their adaptability and seamless integration into clients' operations. Clients highlighted their efficient handling of administrative tasks, improved communication processes, and reliable support in SEO and sales activities. Notable praise was given for their responsiveness and project management, with one client stating they felt like a genuine extension of their team. Areas for improvement included enhancing initial onboarding processes, but overall sentiment remains highly favorable.
- 5 of 5 reviews are 5 stars
- 2 new reviews for Call Center Services services
- Less than $10,000 avg. project cost
[Read 5 Recent Reviews](https://clutch.co/profile/task-virtual?sort_by=date_desc&verified=true#reviews)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Task Virtual is frequently praised for its cost-effectiveness and alignment with clients' budgets. Clients noted, 'Pricing fit our budget' and highlighted 'good value for cost.' The overall sentiment reflects satisfaction with the balance of quality and affordability, with one client mentioning significant savings of $7,000-$8,500 monthly. Additionally, clients appreciated the flexibility and adaptability of the team, which enhanced the perceived value of services rendered.
[Read All Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews)
- Less than $10,000 (13 reviews)
- $10,000 to $49,000 (4 reviews)
- $50,000 to $199,999 (1 reviews)

#### Completed projects in 7 countries
- Australia (1 projects)
- Canada (4 projects)
- Germany (1 projects)
- Ireland (3 projects)
- Italy (1 projects)
- United States (7 projects)
- England (1 projects)

This provider is available in 12 time zones:
- Middle East Time (MET)
- India Standard Time (IST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
- New Zealand Standard Time (NST)
This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
[View Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews)

---

### [Staybright Design Private Limited](https://clutch.co/profile/staybright-design-private)
#### 5 out of 5 star rating (11 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Kolkata, India

#### Services Provided - Allocation of Expertise by Percentage
- 30% Call Center Services
- 20% Customer Service Outsourcing
- 15% Search Engine Optimization
- 35% Web Development

#### Company description
Staybright Design Private Limited specializes in comprehensive customer support services, including inbound and outbound call handling, customer care, and telephonic support. With a focus on enhancing customer satisfaction, their commitment to quality service has resulted in positive feedback, highlighting their professionalism and responsiveness. Approximately 90% of reviews emphasize their excellence in project management and customer satisfaction.
[Visit Website](https://www.staybrightdesign.com?utm_source=clutch.co&utm_medium=referral)


#### 1 review mentions Call Center Services

Call Center Services for Digital Advertising Agency
5.0/5 — Staybright Design Private Limited provided call center services for a digital advertising agency. The team handled customer interactions, implemented a call tracking system, and designed call center processes.
- 1 of 1 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/staybright-design-private/351610)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Staybright Design Private Limited is consistently recognized for providing excellent value for money across various projects. Clients highlighted their competitive pricing, stating it fit within budget constraints while delivering high-quality services. For instance, one client noted the 'good value for cost,' while another emphasized their 'impressive value for money and quality of work.' Overall, the sentiment reflects a strong appreciation for the company's pricing structure relative to the outcomes achieved.
[Read All Reviews](https://clutch.co/profile/staybright-design-private?verified=true#reviews)
- $10,000 to $49,000 (3 reviews)
- Less than $10,000 (1 reviews)

#### Completed projects in 4 countries
- Australia (1 projects)
- France (1 projects)
- Switzerland (1 projects)
- England (2 projects)

This provider is available in 6 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Australia Central Time (ACT)
- Mountain Standard Time (MST)
- New Zealand Standard Time (NST)
This provider is fluent in 4 languages:
- English
- Bengali
- Hindi
- Urdu
[View Reviews](https://clutch.co/profile/staybright-design-private?verified=true#reviews)

#### 3 fixed price Call Center Services packages

Inbound & Outbound Call Centre Support
Trained, dedicated agents handling inbound customer support and outbound appointment setting and lead generation — so you capture every call and book more meetings without hiring in-house. Time-zone aligned for Australian, UK, and US clients, with CRM logging and reporting included. Scale from a single agent to a full 24/7 team

---

### [Go Answer](https://clutch.co/profile/go-answer)
#### 4.3 out of 5 star rating (16 reviews)
- 1,000 - 9,999 employees
- Garden City, NY

#### Services Provided - Allocation of Expertise by Percentage
- 70% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
Go Answer specializes in Contact Center Services, offering Inbound and Outbound Call Center solutions. The company garners predominantly positive feedback, with clients praising their professionalism and responsiveness. Over 80% of reviewers highlight their effective customer support and cost savings, while a few note areas for improvement such as enhanced bilingual support and better training disclosures.
[Visit Website](https://www.goanswer.io/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 3 reviews mention Answering services

Answering services Experience
Go Answer has received overwhelmingly positive feedback for their answering services, with 85% of reviewers highlighting their professionalism and responsiveness. Clients appreciate the quality of interactions, noting increased lead conversions and a reduction in call abandonment rates to under 5%. Notably, 90% of reviewers commend their communication skills and the ability to handle challenging situations with empathy. Areas for improvement include enhancing training transparency and bilingual support. Overall, Go Answer is seen as a reliable and effective partner in client communication.
- 2 of 3 Answering services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/go-answer#review-107204)

#### 16 reviews mention Call Center Services

Call Center Service for Law Firm 
5.0/5 — A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of taking calls.

- 4 of 16 Call Center Services reviews are 5 stars
- $200,000 – $999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/go-answer/114413)

#### Experience in 8 industries

Go Answer has demonstrated expertise across various industries including Legal, Financial Services, Hospitality, and E-commerce. Legal clients commend their professionalism and empathetic communication, significantly increasing lead conversions. Financial services clients appreciate their cost-effectiveness and reliability, noting substantial savings and improved response times. The Hospitality sector highlights their efficiency in call handling, although some desire more personalized service. Overall, Go Answer is well-regarded for enhancing customer interactions and operational efficiency across these sectors.
[Read All Reviews](https://clutch.co/profile/go-answer?verified=true#reviews)

##### Legal Experience
Go Answer has received positive feedback from legal industry clients, highlighting their professionalism and responsive service. Law firms noted that the team effectively manages client interactions, enhances lead quality, and maintains a high standard of communication. Clients appreciate the empathetic approach of Go Answer's representatives, which contributes to a more prestigious firm image. Overall, the sentiment is highly favorable, indicating that Go Answer is a strong choice for legal practices seeking reliable answering services.
- 2 reviews for legal industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Answering Services for Personal Injury Law Firm (4.5/5, Jul 29, 2021): Go Answer provides after-hours answering services to a law firm. They answer current clients and conduct questionnaires with potential clients to gather information on their claims.
 [Read Full Review](https://clutch.co/go-to-review/go-answer/94798)
- Call Center Service for Law Firm  (5.0/5, Aug 23, 2021): A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of taking calls.
 [Read Full Review](https://clutch.co/go-to-review/go-answer/114413)

##### Financial services Experience
Go Answer has received positive feedback from clients in the financial services industry, highlighting their responsiveness and strong communication skills. Clients appreciate the significant cost savings and reliability provided by Go Answer's services, with one client noting a 66% cost reduction. Their ability to handle high call volumes efficiently, with an average error rate of less than 3%, showcases their expertise. Overall, Go Answer is considered a strong fit for financial services firms seeking dependable and effective inbound support.
- 4 reviews for financial services industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for E-Commerce Retailer (5.0/5, Aug 13, 2021): Go Answer was hired by an e-commerce retailer as their primary call center for their business. The team provides about 120 agents during peak hours and handles 75% of their customers' calls.
 [Read Full Review](https://clutch.co/go-to-review/go-answer/107204)
- Call Center Service for Bank (5.0/5, Aug 18, 2021): A bank needed a reliable cost-effective roll-over receptionist and call center services to give customers human assistance even during times of high call volume. They hired Go Answer for the project.
 [Read Full Review](https://clutch.co/go-to-review/go-answer/110813)
- After Hours Answering For Financial Services (3.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/118312)
- Numerous Answering Services for Financial Firm (4.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/136913)

##### Other industries Experience
Go Answer demonstrates strong expertise in Business Process Outsourcing for the Other industries sector, receiving positive feedback for their efficient customer service and cost-saving solutions. Clients report substantial monthly savings and a reduction in operational headaches. Their strengths lie in prompt and effective communication, making them a reliable partner. However, there is room for growth, particularly in service expansion. Overall, they appear well-positioned to support businesses seeking outsourcing solutions in diverse industries.
- 4 reviews for other industries industry
- $200,000 – $999,999 avg. project cost
- Customer Relations Support for Enterprise  (4.0/5, Dec 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/37005)
- Great Plans and Pricing (3.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/118329)
- Go Answer Was the Best Value (4.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/118331)
- Live Answering Help for Healthcare Company (3.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/118336)

##### Hospitality & leisure Experience
Go Answer demonstrates strong capabilities in managing high call volumes for clients in the Hospitality & leisure industry, effectively reducing labor costs and saving time. Clients appreciate their ability to streamline operations, though they note a need for enhanced personalization. Overall, Go Answer's services are recognized for easing operational burdens, making them a viable option for businesses seeking to improve customer communication and efficiency in the Hospitality & leisure sector.
- 1 review for hospitality & leisure industry
- $10,000,000 + avg. project cost
- Telecommunications Services for Hospitality Company (4.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/146388)

##### Real estate Experience
Go Answer has demonstrated notable expertise in the real estate sector, receiving positive feedback for their responsiveness and tailored solutions. Clients highlight the company's ability to effectively manage inquiries and support operations, resulting in improved efficiency and client satisfaction. Their strong communication skills and understanding of real estate nuances make them a valuable partner for businesses looking to enhance their customer service and streamline processes in this industry.
- 1 review for real estate industry
- Less than $10,000 avg. project cost
- Go Answer Never Misses a Call (4.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/118325)

##### Business services Experience
Go Answer demonstrates strong expertise in the Business services industry, receiving positive feedback for their effective solutions and responsive customer support. Clients appreciate their ability to address challenges efficiently, leading to significant improvements in operational efficiency and client satisfaction. The overall sentiment reflects trust in Go Answer's capabilities, making them a promising choice for businesses seeking reliable and impactful service solutions.
- 2 reviews for business services industry
- Less than $10,000 avg. project cost
- Intuitive and Easy to Use Service (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/118307)
- Beyond Expectations Customer Service (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/118309)

##### Retail Experience
Go Answer has demonstrated strong expertise in the Retail industry, with clients highlighting their effective customer service solutions that enhance operational efficiency. Positive feedback emphasizes their responsiveness and the ability to tailor services to meet specific retail needs. Overall, clients express satisfaction with the impact Go Answer has made on their customer engagement and satisfaction levels, indicating that the company is a suitable partner for retail businesses seeking to improve their customer interactions.
- 1 review for retail industry
- Less than $10,000 avg. project cost
- Live Agents and Email Answering for Retail Firm (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/118301)

##### Healthcare Experience
Go Answer has demonstrated substantial expertise in the Healthcare industry, earning positive feedback for their effective communication and operational support. Clients have highlighted their ability to streamline patient interactions and enhance overall service delivery. The company's strengths in managing healthcare-related inquiries and providing personalized assistance have significantly improved client efficiency, making them a compelling choice for healthcare organizations seeking reliable support solutions.
- 1 review for healthcare industry
- Less than $10,000 avg. project cost
- Go Answer Was the Best Value (4.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/118331)

##### Education Experience
Go Answer has received positive feedback from clients in the Education industry, highlighting their expertise in delivering tailored solutions that enhance operational efficiency. Clients appreciate their responsive customer service and ability to adapt to specific project needs. The overall sentiment reflects satisfaction with Go Answer's impact on improving educational services, making them a suitable partner for organizations seeking reliable support in the sector.
- 1 review for education industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Fantastic Service and No Call Queues (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/116830)

#### Completed projects in 16 cities
- Pensacola, Florida (1 projects)
- Winter Garden, Florida (1 projects)
- Kansas City, Missouri (1 projects)
- Nashville, Tennessee (1 projects)
- Chicago, Illinois (1 projects)
- Park Forest, Illinois (1 projects)
- West New York, New Jersey (1 projects)
- New York City, New York (1 projects)
- South Milwaukee, Wisconsin (1 projects)
- Santa Ana, California (1 projects)
- Portland, Oregon (1 projects)
- Pittsburgh, Pennsylvania (1 projects)
- Manassas, Virginia (1 projects)
- Bridgeton, Missouri (1 projects)
- Flushing, New York (1 projects)
- Pound, Virginia (1 projects)

This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/go-answer?verified=true#reviews)

---

### [Veza Reception](https://clutch.co/profile/veza-reception)
#### 4.8 out of 5 star rating (10 reviews)
- 10 - 49 employees
- Phoenix, AZ

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Customer Service Outsourcing

#### Company description
Veza Reception is a customer service center specializing in virtual receptionist and call handling services, including inbound and outbound call centers. The feedback is overwhelmingly positive, with clients appreciating their efficiency, reliability, and adaptability. Around 86% of reviewers commend Veza Reception for professionalism and seamless integration with their businesses, while some suggest improvements in call recording and app development.
[Visit Website](https://vezareception.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reviewed 6 times in the past 6 months

In the past six months, Veza Reception has received positive feedback for their responsive virtual receptionist services, particularly in the legal sector. Clients noted their ability to handle calls efficiently, with one law firm reporting over 100-200 calls managed monthly. However, some feedback indicated concerns about scaling and consistency, with one client experiencing a decline in service quality. Overall, the sentiment remains largely favorable, highlighting their adaptability and commitment to client needs.
- 5 of 6 reviews are 5 stars
- 6 new reviews for Call Center Services services
- Less than $10,000 avg. project cost
[Read 6 Recent Reviews](https://clutch.co/profile/veza-reception?sort_by=date_desc&verified=true#reviews)

#### 8 reviews mention Call Center Services

Virtual Receptionsit Services for Law Firm
5.0/5 — Veza Reception provides virtual receptionist services for a law firm. The team takes calls, forwards messages, and handles client inquiries and new clients.
- 7 of 8 Call Center Services reviews are 5 stars
- 6 new reviews for Call Center Services in past 6 months
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/veza-reception/471300)

#### Experience in 3 industries

Veza Reception has demonstrated significant expertise in the legal and real estate industries, providing virtual receptionist services that enhance client communication and operational efficiency. Legal firms reported high satisfaction with their professionalism and ability to adapt to specific needs, while real estate clients appreciated their reliable scheduling and customer service. Overall, feedback highlights Veza Reception's strengths in flexibility, responsiveness, and cost-effectiveness, making them particularly suitable for businesses in legal and real estate sectors.
[Read All Reviews](https://clutch.co/profile/veza-reception?verified=true#reviews)

##### Legal Experience
Veza Reception has garnered positive feedback from multiple clients in the Legal industry, particularly for their virtual receptionist services. Law firms have praised their ability to handle calls efficiently, adapt to specific client needs, and maintain high professionalism, leading to increased client retention and satisfaction. Clients appreciate the cost-effective solutions offered, including bilingual services, although some have noted a decline in personalized attention over time. Overall, Veza Reception appears to be a strong fit for law firms seeking reliable and adaptable reception support.
- 6 reviews for legal industry
- 5 reviews are 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Legal Company (5.0/5, Jan 11, 2025): Veza Reception handles a legal company's customer support efforts. They answer incoming customer phone calls, provide information to potential clients, and handle email and chat queries. [Read Full Review](https://clutch.co/go-to-review/veza-reception/342332)
- Call Center Services for Immigration Law Practice (3.0/5, Jun 19, 2026): Veza Reception was hired to answer calls for an immigration law practice. The team was initially tasked with answering calls only during certain hours, and eventually, they handled all calls. [Read Full Review](https://clutch.co/go-to-review/veza-reception/466038)
- Answering Services for Law Firm (5.0/5, Jul 1, 2026): Veza Reception provides answering services for a law firm's business phone. The team is also responsible for offering call screening and message-taking services for the client. [Read Full Review](https://clutch.co/go-to-review/veza-reception/469040)
- Virtual Receptionist Services for Law Firm (5.0/5, Jul 8, 2026): Veza Reception provided virtual receptionist services for a law firm. The team answered after-hours calls, handled new client intakes, and provided reception support and intake coordination for the client. [Read Full Review](https://clutch.co/go-to-review/veza-reception/470744)
- Reception Services for Personal Injury Law Firm (5.0/5, Jul 8, 2026): Veza Reception has provided overflow and after-hours reception for a personal injury law firm. The team has screened calls, handled basic intake, and taken messages in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/veza-reception/470773)
- Virtual Receptionsit Services for Law Firm (5.0/5, Jul 10, 2026): Veza Reception provides virtual receptionist services for a law firm. The team takes calls, forwards messages, and handles client inquiries and new clients. [Read Full Review](https://clutch.co/go-to-review/veza-reception/471300)

##### Construction Experience
Veza Reception demonstrates strong expertise in supporting the Construction industry, particularly in enhancing client communication and operational efficiency. Clients have praised their responsiveness and commitment to understanding specific business needs, leading to increased customer engagement and smoother operations. Their tailored virtual reception services have significantly improved call management for businesses, allowing them to capture previously missed opportunities. Overall, feedback indicates a high level of satisfaction, making Veza Reception a reliable partner for construction-related projects.
- 1 review for construction industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Landscaping Company (5.0/5, Dec 18, 2023): Veza Reception provides ongoing call center services for a landscaping company. The team answers phones, examines each call, and sends email and text analyses. [Read Full Review](https://clutch.co/go-to-review/veza-reception/256838)

##### Real estate Experience
Veza Reception has received positive feedback from clients in the real estate sector, particularly for their efficient management of call handling and job scheduling. Clients have praised their excellent customer service and thorough communication, highlighting their ability to save time and improve operational efficiency. With a proven track record of meeting project goals and delivering on time, Veza Reception demonstrates strong expertise in supporting real estate businesses, making them a suitable partner for similar projects.
- 1 review for real estate industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center & Customer Support Services for Inspection Co (5.0/5, Mar 10, 2026): Veza Reception provides call center and customer support services for a home inspection company. The team is responsible for answering phones, scheduling jobs, and following up with customers. [Read Full Review](https://clutch.co/go-to-review/veza-reception/441838)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Veza Reception as offering good value for money, with many reviews highlighting their pricing as fitting within budget constraints. For instance, one client noted they selected Veza Reception due to their competitive pricing and high ratings. Another client emphasized the service's affordability while providing quality support, further reinforcing the sentiment that their costs align well with the value received. However, there were occasional mentions of additional fees for specific services, indicating room for transparency in pricing.
[Read All Reviews](https://clutch.co/profile/veza-reception?verified=true#reviews)
- Less than $10,000 (4 reviews)
- $10,000 to $49,000 (1 reviews)

---

### [Moneypenny USA](https://clutch.co/profile/moneypenny-usa)
#### 4.4 out of 5 star rating (53 reviews)
- < $25 average hourly rate
- 250 - 999 employees
- Duluth, GA

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 80% Call Center Services
- 10% Customer Service Outsourcing

#### Company description
Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
[Visit Website](https://www.moneypenny.com/us/?utm_campaign=51565454-CP_Clutch&utm_source=Clutch)


#### Reviewed 1 time in the past 6 months

Recent reviews of Moneypenny USA indicate a generally positive sentiment, highlighting their effective onboarding and initial customer service. Clients appreciated the timely delivery of services, such as after-hours call handling. However, concerns were raised about inconsistent customer service and communication post-onboarding, as well as unexpected charges. One client noted a decline in service quality over time, suggesting a need for improved consistency in service delivery.
- 0 of 1 reviews is 5 stars
- 1 new review for Call Center Services services
- Less than $10,000 avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/moneypenny-usa?sort_by=date_desc&verified=true#reviews)

#### 7 reviews mention Answering services

Answering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
- 5 of 7 Answering services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/moneypenny-usa#review-28160)

#### 51 reviews mention Call Center Services

Call Center Services for Nonprofit Organization
5.0/5 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can contact them back promptly.
- 18 of 51 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/28160)

#### Experience in 14 industries

Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
[Read All Reviews](https://clutch.co/profile/moneypenny-usa?verified=true#reviews)

##### Arts, entertainment & music Experience
Moneypenny USA has garnered positive feedback from clients in the Arts, entertainment, and music sectors, highlighting their expertise in handling unique communication needs. Clients appreciate their responsiveness and professionalism, which enhance operational efficiency and customer engagement. The company's strengths lie in delivering tailored solutions that cater specifically to the dynamic demands of the industry. Overall, their proven track record suggests they are a reliable partner for businesses seeking effective communication strategies in the Arts and entertainment domain.
- 1 review for arts, entertainment & music industry
- Less than $10,000 avg. project cost
- Makes Employees More Productive (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/116801)

##### Real estate Experience
VoiceNation demonstrates strong expertise in the real estate industry, notably in providing efficient answering and call directing services. Clients report improved customer satisfaction, with issues of unanswered calls being resolved. Their strength lies in responsive customer service, attentive support, and flexible scripting options tailored to clients' specific needs. Overall sentiment is positive, with clients appreciating the professionalism and effectiveness of VoiceNation's services in enhancing communication within their real estate operations.
- 4 reviews for real estate industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Answering & Directing Calls for Real Estate Brokerage Firm (5.0/5, Mar 7, 2019): Moneypenny USA (formerly VoiceNation) provides ongoing call answering and directing services. They follow an existing script, gather information, and forward calls to the right individual or voicemail box. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/70225)
- Answering Services for Property Rental Company (4.0/5, May 17, 2017): The property rental company hired Moneypenny USA's (formerly VoiceNation) answering services to attend their clients whenever the owner or property manager were unavailable. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/111279)
- Very User Friendly , Customers Feel Taken Care Of (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117064)
- Quality Answering Service for Real Estate  (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117690)

##### Nonprofit Experience
The company has garnered positive feedback from clients in the Nonprofit industry, highlighting their expertise in delivering tailored solutions that address specific organizational challenges. Clients praise their proactive communication and ability to create impactful strategies that enhance operational efficiency. Overall sentiment indicates that this provider is a reliable partner for Nonprofits seeking to achieve their mission effectively and sustainably.
- 1 review for nonprofit industry
- Less than $10,000 avg. project cost
- Virtual Chat Service for Nonprofit (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117558)

##### Consumer Products Experience
The company has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in delivering effective solutions tailored to specific challenges. Clients commend their innovative approach and ability to drive impactful results, resulting in enhanced product performance and customer satisfaction. Overall, the provider demonstrates a strong capability to meet the unique needs of businesses in the Consumer Products sector, making them a promising choice for potential clients.
- 1 review for consumer products industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Invaluable Service to Our Business (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/116749)

##### Other Industry Experience
Moneypenny USA has garnered positive feedback from clients in the Other Industry sector, highlighting their exceptional customer service and responsiveness. Clients appreciate the company's expertise in providing tailored communication solutions that enhance operational efficiency. The overall sentiment reflects confidence in Moneypenny USA's ability to adapt to diverse needs, making them a strong candidate for businesses seeking reliable and professional support in the Other Industry.
- 1 review for other industry industry
- Less than $10,000 avg. project cost
- Customized Routing Works Well (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/116669)

##### Sports Experience
Moneypenny USA has demonstrated solid expertise in the Sports industry, particularly in supporting fitness facilities like J9Dilworth, Inc. Clients appreciate their friendly demeanor, timely responses, and ability to quickly rectify issues. However, there have been occasional lapses in communication and adherence to established procedures. Overall, Moneypenny’s reliable service can enhance operational efficiency for sports-related businesses, provided clients clearly define their expectations.
- 1 review for sports industry
- Less than $10,000 avg. project cost
- Answering Services for Kick-boxing Fitness Facility (4.0/5, Sep 25, 2020): A kickboxing fitness facility engages Moneypenny USA (Formerly Voicenation) to provide answering services. In addition to answering phone calls, the team records and forwards messages for the client to later address.   [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/72234)

##### Healthcare Experience
Moneypenny USA demonstrates strong expertise in the Healthcare sector, with clients praising their responsiveness and professionalism. Users highlight the company's ability to enhance patient communication and streamline operations, resulting in improved service delivery. Overall sentiment reflects a high level of satisfaction, indicating Moneypenny USA as a reliable partner for businesses in the Healthcare industry seeking efficient and effective communication solutions.
- 1 review for healthcare industry
- Less than $10,000 avg. project cost
- Knowledge of Industry and 24/7 Availability (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117590)

##### Transportation Experience
Moneypenny USA has demonstrated substantial expertise in the Transportation industry, receiving positive feedback for their responsive communication and tailored solutions. Clients appreciate their ability to enhance customer service and operational efficiency, leading to increased satisfaction among end-users. The company's strengths lie in their adaptability and commitment to client needs, making them a suitable partner for businesses looking to improve their communication strategies within the Transportation sector.
- 2 reviews for transportation industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Money Penny is a Great Source of Information (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117598)
- Answering Services for Transportation Company (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117941)

##### Retail Experience
Moneypenny USA has garnered positive feedback within the Retail industry, showcasing their expertise in enhancing customer engagement and operational efficiency. Clients highlight the company's strengths in providing reliable communication services, which significantly impact customer satisfaction and retention. Overall, the sentiment is favorable, indicating that Moneypenny USA is well-suited for businesses seeking to improve their customer interactions and streamline operations in the Retail sector.
- 1 review for retail industry
- Less than $10,000 avg. project cost
- Voice Nation's Performance Has Been Excellent (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117542)

##### Hospitality & leisure Experience
Moneypenny USA has received positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise in providing reliable communication solutions. Clients appreciate their responsiveness and professionalism, which enhance customer service experiences. The company's strengths include tailored solutions that fit specific business needs, resulting in improved operational efficiency. Overall, Moneypenny USA is positioned as a valuable partner for hospitality businesses seeking to elevate their customer engagement and streamline communication.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Increased Clientele Since Hiring Money Penny (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117864)

##### Telecommunications Experience
Moneypenny USA has received positive feedback from clients in the Telecommunications industry, highlighting their expertise in providing reliable communication solutions. Clients appreciate their responsiveness and professionalism, which significantly enhance operational efficiency. The company demonstrates a strong ability to adapt to client needs, ensuring tailored services that drive customer satisfaction. Overall, Moneypenny USA is positioned as a strong contender for businesses seeking effective telecommunications support.
- 1 review for telecommunications industry
- Less than $10,000 avg. project cost
- Voice Nation is the Best Company (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/116873)

##### Energy & natural resources Experience
The company demonstrates strong expertise in the Energy & Natural Resources industry, with clients highlighting their ability to deliver tailored solutions that address specific challenges. Feedback indicates a high level of professionalism and a commitment to achieving impactful results. Their in-depth knowledge and proven strategies make them a strong candidate for organizations seeking reliable partnerships in energy and resource management.
- 2 reviews for energy & natural resources industry
- Less than $10,000 avg. project cost
- QAS is the Best System (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117213)
- Good Performance by Automated Answering Service (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117922)

##### Information technology Experience
Moneypenny USA (formerly VoiceNation) has garnered positive feedback in the Information Technology industry, highlighting their expertise in providing efficient communication solutions. Clients appreciate their responsive support and tailored services, which enhance operational efficiency. The company’s strengths include adaptability to client needs and a strong commitment to quality service, indicating that they are a suitable partner for businesses seeking reliable IT communication solutions.
- 4 reviews for information technology industry
- Less than $10,000 avg. project cost
- Automated Answering Service Increases Revenue of Company (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117322)
- Like Having a Receptionist in Your Office (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117566)
- Voice Nation Helps With Customer Service (3.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117904)
- Affordable Answering Service (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117978)

##### Advertising & marketing Experience
Moneypenny USA (formerly VoiceNation) has received positive feedback from clients in the Advertising & marketing sector, highlighting their expertise in providing professional answering services. Clients report enhanced lead capture and improved responsiveness, with one noting a 60% recovery of missed opportunities. The attentiveness and organization of the staff, along with customizable service options, were particularly praised. Overall, the sentiment reflects a strong alignment with the needs of marketing professionals seeking reliable and effective communication solutions.
- 2 reviews for advertising & marketing industry
- Less than $10,000 avg. project cost
- Voice Nation's Performance is Great (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/116885)
- Answering Services for Marketing Company (4.0/5, Jul 10, 2017): Moneypenny USA (formerly VoiceNation) receives phone calls through the main number on the firm's website. Customers are now getting a live person instead of a voice recording. They took notes and sent detailed emails back. If the contacts are coming from Voice Nation, it means they’re legitimate leads and not spam. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/121172)

##### Manufacturing Experience
Moneypenny USA has demonstrated significant expertise in supporting the Manufacturing industry, with clients highlighting their efficient communication and reliable call handling. The positive feedback underscores their ability to enhance operational workflows, allowing manufacturers to focus on core activities. Their strengths lie in tailored solutions that accommodate specific manufacturing needs, contributing positively to client satisfaction and operational effectiveness.
- 3 reviews for manufacturing industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Voice Nation Helped Increase Productivity (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117289)
- QAS is a Great and Reliable Service (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117445)
- Reliable Email Answering Services (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117936)

##### Education Experience
Moneypenny USA has received positive feedback within the Education industry, highlighting their strong expertise in handling communication needs. Clients commend their responsiveness and tailored solutions, which enhance operational efficiency for educational institutions. The overall sentiment reflects satisfaction with Moneypenny's ability to support diverse educational projects, making them a suitable choice for organizations seeking reliable communication partners in this sector.
- 3 reviews for education industry
- Less than $10,000 avg. project cost
- Automated Call Back and Voice Mail Options for Education Org (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/116783)
- Automated Answering for Education Org (3.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117849)
- User Friendly, Professional, and Reasonably Priced. (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117991)

##### Business services Experience
Moneypenny USA demonstrates strong expertise in lead management and customer service, as evidenced by client feedback highlighting their efficiency in sorting leads and timely communication. Clients appreciate the flexibility of their service plans and the reliability of their team. Overall, the sentiment is positive, indicating that Moneypenny is a solid choice for businesses in the services industry seeking effective call handling and lead sorting solutions.
- 8 reviews for business services industry
- 4 reviews are 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Drug Testing Company (5.0/5, Oct 15, 2020): Moneypenny USA (Formerly Voice Nation) provides call center solutions to a drug testing company. The team's main objective is to answer the client's calls and sort their leads. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/88845)
- Money Penny is Necessary and Performs Flawlessly (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/116716)
- Professional and Automated Answering Services (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/116896)
- Easy to Use Service (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/116915)
- Voice Nation Has Reasonable Pricing (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117153)
- Increased Answering Service Hours at a Reasonable Price (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117873)
- Voice Nation is Always Available with Quality Representatives (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117877)
- Voice Nation Increases Employee Productivity (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/118222)

##### Construction Experience
Feedback from the Construction industry highlights Moneypenny USA's expertise in providing effective call center solutions, particularly for after-hours support. Clients appreciate the company's initial onboarding and customer service, indicating a strong start to the partnership. However, concerns were raised regarding inconsistent customer service and communication over time. Overall, the sentiment is mixed; while the company demonstrates strong capabilities, potential clients should consider their need for consistent service quality.
- 1 review for construction industry
- Less than $10,000 avg. project cost
- Call Center Services for Water Well Drilling Company (0.5/5, May 4, 2026): Moneypenny USA (formerly VoiceNation) provided call center services for a water well drilling company. The team handled after-hours calls and served as backup receptionists. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/454504)

---

### [AnswerFirst](https://clutch.co/profile/answerfirst)
#### 4.2 out of 5 star rating (24 reviews)
- 250 - 999 employees
- Tampa, FL

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 40% Customer Service Outsourcing

#### Company description
AnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
[Visit Website](https://answerfirst.com/?utm_source=clutch.co&utm_medium=referral)


#### Accessible
Clients have reported a highly positive sentiment regarding AnswerFirst's accessibility. One client noted, 'They are always there when we need it,' highlighting their reliability in answering calls and providing timely support. Additionally, the service's affordability was mentioned as a strength, reinforcing the company's commitment to being accessible. Overall, clients appreciate the consistent availability and responsiveness, which has significantly contributed to customer satisfaction.
- Answering Services for Small Manufacturing Company (4.0/5, Aug 12, 2017): They are always there when we need it and it's affordable. This accessibility ensures that our customers can leave their messages, allowing us to promptly return their calls. Their consistent availability has been a significant advantage in our operations. [Read Full Review](https://clutch.co/go-to-review/answerfirst/136724)

#### Experience in 10 industries

AnswerFirst has demonstrated expertise across various industries, including Manufacturing, Information Technology, Legal, Telecommunications, Financial Services, Retail, and Hospitality. Clients consistently praise their reliability, efficiency, and high-quality service, which have led to significant cost savings and improved customer satisfaction. Overall, the sentiment is positive, indicating that AnswerFirst is particularly well-suited for businesses requiring reliable call handling services in the Manufacturing, IT, and Legal sectors.
[Read All Reviews](https://clutch.co/profile/answerfirst?verified=true#reviews)

##### Legal Experience
AnswerFirst has demonstrated strong expertise in the Legal industry, particularly in managing high volumes of inbound calls efficiently. Clients appreciate their prompt support and cost-effectiveness, noting significant time savings and positive impact on operations. While some feedback indicates a need for improved politeness, the overall sentiment remains favorable, highlighting their efficiency as a key strength. This positions AnswerFirst as a valuable partner for legal firms seeking to enhance their call handling capabilities.
- 3 reviews for legal industry
- $10,000 – $49,000 avg. project cost
- Answer First Has Been Extremely Helpful (4.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118621)
- Easy to Use for Legal Company (3.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118689)
- Answering Services for Legal Firm (2.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/146681)

##### Other industries Experience
AnswerFirst has demonstrated notable expertise across the Other industries sector, receiving positive feedback for their adaptability and innovative solutions. Clients have praised their responsiveness and ability to understand unique industry challenges, resulting in effective problem-solving and enhanced operational efficiency. The overall sentiment reflects satisfaction with their collaborative approach and the measurable impact they have made on various projects, making them a strong candidate for businesses seeking reliable partners in the Other industries.
- 5 reviews for other industries industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Reasonable Performance and Simple Service  (3.0/5, Jun 20, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/116598)
- Answer First is Very Responsive and Informative (4.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118456)
- Saved a Lot of Money With this Service (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118631)
- Answer First Saved a Great Deal of Time and Money (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118717)
- Good Feedback to Customers (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118735)

##### Gaming Experience
AnswerFirst has received positive feedback from clients in the Gaming industry, highlighting their strong expertise in game development and customer support services. Clients commend their ability to deliver tailored solutions that enhance player engagement and improve user experience. Overall sentiment reflects a high level of satisfaction, indicating that AnswerFirst is a reliable partner for businesses seeking to elevate their gaming projects through innovative strategies and dedicated service.
- 1 review for gaming industry
- Less than $10,000 avg. project cost
- Answer First Has Performed Perfectly  (2.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118678)

##### Energy & natural resources Experience
AnswerFirst has garnered positive feedback from clients in the Energy & natural resources sector, highlighting their expertise in delivering tailored solutions that address industry-specific challenges. Clients commend the team's responsiveness and commitment to quality, which have significantly enhanced project outcomes. Overall, the sentiment indicates that AnswerFirst is well-equipped to support businesses in the Energy & natural resources industry, making them a suitable partner for complex projects.
- 1 review for energy & natural resources industry
- Less than $10,000 avg. project cost
- Customizable and Reasonably Priced (3.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118616)

##### Telecommunications Experience
AnswerFirst has demonstrated considerable expertise in the Telecommunications industry, receiving positive feedback for their effective solutions and customer support. Clients highlight the company's ability to streamline operations and enhance communication strategies, leading to improved service delivery and customer satisfaction. This strong performance indicates that AnswerFirst is well-equipped to meet the specific needs of businesses in the Telecommunications sector.
- 2 reviews for telecommunications industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Excellent Customer Service for Telecom Company (4.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118378)
- Answer First is Very Dependable and Increases Sales (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118478)

##### Financial services Experience
AnswerFirst demonstrates notable expertise in the Financial services industry, receiving positive feedback for their tailored solutions and responsiveness to client needs. Clients appreciate their ability to enhance customer engagement and streamline operations, resulting in improved service delivery. Overall, the sentiment reflects satisfaction with their strategic approach and the tangible impact on clients' business outcomes, making them a strong candidate for financial service projects.
- 2 reviews for financial services industry
- Less than $10,000 avg. project cost
- Great Provider Answers Promptly (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118373)
- Answer First is the Best Service (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118627)

##### Consumer Products Experience
AnswerFirst has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in providing effective solutions and support. Clients commend their responsiveness and ability to adapt to specific project needs, leading to improved operational efficiency and customer satisfaction. Overall sentiment indicates that AnswerFirst is a reliable partner for businesses seeking to enhance their consumer product offerings through tailored strategies and exceptional service.
- 1 review for consumer products industry
- Less than $10,000 avg. project cost
- Saved a Lot of Money With this Service (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118631)

##### Retail Experience
AnswerFirst demonstrates significant expertise in the Retail industry, as evidenced by client feedback highlighting their robust customer service solutions and efficient operational support. Clients praise their responsiveness and adaptation to unique retail challenges, underscoring their strength in enhancing customer engagement and streamlining communication processes. Overall sentiment reflects a positive impact on retail operations, making AnswerFirst a compelling choice for businesses seeking to improve customer interactions and operational efficiency.
- 3 reviews for retail industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Saves Time for Retail Companies (3.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118393)
- Answer First Goes Above and Beyond (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118409)
- Convenient and Easy to Use Service (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118467)

##### Hospitality & leisure Experience
AnswerFirst demonstrates significant expertise in the Hospitality & Leisure industry, with clients praising their responsiveness and tailored communication solutions. Their ability to enhance customer engagement and streamline operations has led to improved satisfaction rates and operational efficiency. Overall sentiment is highly positive, indicating that potential clients can expect reliable support and impactful results for their projects within this sector.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Innovative and Reliable Answering Service for Hospitality Industry (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118742)

##### Information technology Experience
AnswerFirst is recognized for its reliability and effective call management services within the Information Technology industry. Clients report significant cost savings, highlighting their timely communication and responsiveness as key strengths. The firm successfully meets client call volume requirements while maintaining a competitive pricing structure. Overall, the positive sentiment indicates that AnswerFirst is a suitable partner for businesses seeking dependable inbound services.
- 3 reviews for information technology industry
- Less than $10,000 avg. project cost
- Inbound Calling Support for IT Company  (4.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/25043)
- Modern and Useful Technology to Increase Performance (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118403)
- Answer First Is The Most Efficient Service (4.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118695)

##### Other Industry Experience
AnswerFirst has demonstrated strong expertise in the Other Industry sector, receiving positive feedback for their effective communication and tailored solutions. Clients have highlighted the company's ability to address specific challenges with innovative strategies, resulting in enhanced operational efficiency and customer satisfaction. Overall, the sentiment reflects a high level of trust in AnswerFirst's capabilities, making them a viable partner for businesses seeking impactful solutions in the Other Industry.
- 1 review for other industry industry
- Less than $10,000 avg. project cost
- Reasonable Performance and Simple Service  (3.0/5, Jun 20, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/116598)

##### Manufacturing Experience
Reviews from the Manufacturing industry indicate that AnswerFirst excels in handling high volumes of inbound calls, providing reliable customer service that enhances client satisfaction. Clients appreciate their affordability and trustworthiness, noting significant savings in time and costs. Their strengths include delivering quality work and maintaining professionalism, while areas for improvement involve increased attention to detail. Overall, the sentiment is positive, suggesting AnswerFirst is a strong candidate for businesses seeking efficient call management solutions.
- 3 reviews for manufacturing industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- General Inbound Services for Manufacturing Company (4.0/5, Dec 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/37013)
- Easy to Use Service for Manufacturing Company (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118397)
- Answering Services for Small Manufacturing Company (4.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/136724)

#### 0.6 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.
[Read All Reviews](https://clutch.co/profile/answerfirst?verified=true#reviews)
- Less than $10,000 (21 reviews)
- $50,000 to $199,999 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Very responsive

AnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [Abby Connect](https://clutch.co/profile/abby-connect)
#### 4.8 out of 5 star rating (83 reviews)
- < $25 average hourly rate
- 50 - 249 employees
- Las Vegas, NV

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Abby Connect is a distinguished Contact Center Services provider specializing in Inbound Call Center and Customer Care Services. With a 100% positive feedback rate, clients consistently praise their professionalism, quick responsiveness, and ability to streamline client communication. Notably, 80% of reviewers highlight Abby Connect's team approach, while 60% emphasize their adaptability and personalized interactions, underscoring their superior customer service capabilities.
[Visit Website](https://www.abby.com/)


#### 61 reviews mention Answering services

Answering services Experience
Abby Connect has consistently received positive feedback for its answering services, with over 90% of clients expressing satisfaction with their professionalism and responsiveness. Key strengths include effective call handling, reduced client complaints, and the ability to maintain seamless communication even outside regular hours. Clients particularly appreciate the personalized approach and the impact on their overall customer service. While a few minor areas for improvement were noted, such as ensuring accurate information capture, the overall sentiment remains overwhelmingly favorable.
- 47 of 61 Answering services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/abby-connect#review-369633)

#### Experience in 14 industries

Abby Connect has received positive feedback across various industries, particularly in legal, financial services, real estate, and business services. Clients highlight their professionalism, responsiveness, and effective call management, significantly improving client communications and operational efficiency. Legal firms appreciate the seamless integration of reception services, enhancing client interactions. In financial services, their ability to filter calls and maintain high service standards has been noted as impactful. Overall, Abby Connect is well-suited for businesses seeking reliable, professional virtual reception services.
[Read All Reviews](https://clutch.co/profile/abby-connect?verified=true#reviews)

##### Hospitality & leisure Experience
Abby Connect Virtual Receptionists has received positive feedback from clients in the Hospitality & Leisure industry, highlighting their expertise in providing friendly and professional call handling services. Clients appreciate the receptionists' attentiveness and ability to effectively communicate company information, which enhances the overall professionalism of their business. The ongoing partnership since 2015 reflects their reliability and effectiveness, making them a strong candidate for businesses seeking to improve customer interactions in this sector.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- Unknown avg. project cost
- Virtual Receptionist for Drive Tour Company (5.0/5, Aug 15, 2017): Abby Connect Virtual Receptionists provides phone greeting services for a B2B tour management company. They collect information from customers, then pass calls along to the internal team. 
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/127952)

##### Design Experience
Abby Connect has received positive feedback in the Design industry for their professionalism and effective communication. Clients appreciate the increased availability of service through their call-handling, which has led to a notable rise in discovery calls and overall client satisfaction. Their project management is regarded as excellent, with a strong emphasis on understanding client needs and providing tailored solutions. However, some clients suggested improvements in expanding services, like outbound calling. Overall, Abby Connect demonstrates a solid fit for businesses seeking reliable call management.
- 2 reviews for design industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Remote Receptionist Services for Org & Relocation Company (5.0/5, Jun 28, 2022): Abby Connect provides remote receptionist services to an organization and relocation services company. They answer, screen, and transfer calls, schedule discovery calls, and direct leads into the sales funnel.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/24689)
- Call Center Services for Graphic Design Company (5.0/5, Sep 30, 2021): Abby Connect provides ongoing call center services for a graphic design company. They are in charge of answering calls from clients on a 24/7 basis. 
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/147171)

##### Chemicals & Biotechnology Experience
Abby Connect is highly regarded in the Chemicals & Biotechnology industry for providing exceptional remote receptionist services. Clients praise their seamless onboarding process and responsiveness, emphasizing the team's dedication to understanding specific needs. Feedback highlights their strong project management and effective communication, contributing to overall client satisfaction. With a solid track record and a commitment to service excellence, Abby Connect appears to be a valuable partner for businesses within this sector.
- 1 review for chemicals & biotechnology industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Receptionist Services for Pre-Clinical Contract Research Co (5.0/5, Jun 17, 2022): Abby Connect offers remote receptionist services to a pre-clinical contract research organization. The project included a thorough requirement-gathering process at the beginning.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/23339)

##### Food & Beverages Experience
Abby Connect has demonstrated strong expertise in the Food & Beverages sector, particularly through their partnership with a McDonald’s franchise. The client highlighted improved KPIs and real-time feedback collection as significant strengths. Their responsiveness and efficiency in processing customer feedback were particularly praised. However, attention to detail in accuracy was noted as an area for improvement. Overall, Abby Connect appears well-equipped to enhance customer engagement and feedback processes for businesses in the Food & Beverages industry.
- 1 review for food & beverages industry
- Less than $10,000 avg. project cost
- Call Center Services for Fast-Food Restaurant Franchise (4.5/5, Oct 18, 2022): Abby Connect provides call center services for a fast-food restaurant franchise. The team is responsible for taking customer calls and getting their feedback.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/162952)

##### Wellness & Fitness Experience
Abby Connect has demonstrated strong capabilities in supporting Wellness & Fitness businesses through their efficient call center services. Clients have noted significant improvements in patient acquisition and customer interaction management, enhancing their operational efficiency. Feedback highlights their personalized approach, responsiveness, and ability to filter spam calls, although some clients expressed a desire for appointment scheduling. Overall, Abby Connect is regarded as a reliable partner for Wellness & Fitness companies looking to enhance front desk operations and client engagement.
- 2 reviews for wellness & fitness industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Massage Service Company (4.0/5, Jan 11, 2022): Abby Connect provides a massage therapy company with call center services; they answer calls outside of the client’s business hours. They provide business information and relay callers to the client’s website.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/108675)
- Call Center Services for Hypnotherapy Business (5.0/5, Oct 17, 2022): For over three years, Abby Connect has been providing call center services for a hypnotherapy business. The team is tasked with answering and screening incoming phone calls from patients.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/162704)

##### Telecommunications Experience
Abby Connect has received positive feedback from clients within the Telecommunications industry, highlighting their expertise in providing 24/7 virtual receptionist services. Clients commend their personalized approach, professionalism, and effective call management, which enhances customer satisfaction. The company's ability to maintain consistent communication and adapt to specific client needs is noted as a significant strength, making them a suitable choice for businesses seeking reliable call handling solutions in the Telecommunications sector.
- 3 reviews for telecommunications industry
- 3 reviews are 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Utility Services Company (5.0/5, Mar 10, 2022): Abby Connect provides 24/7 virtual receptionist services for a cable company. They answer customer calls, greet them according to provided scripts, and escalate the contacts through the preferred order. 
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/1725)
- Call Answering Services for Radio Communications Company (5.0/5, Jan 28, 2021): Abby Connect Receptionists provides 24/7 call answering services to a two-way radio engineering company. They take incoming calls and direct them to the appropriate party.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/49174)
- Call Center Services for Tech & Surveillance Systems Co (5.0/5, Oct 20, 2022): A tech company needed help answering their phones, so they’ve hired Abby Connect to provide call center services. The team has provided a worksheet and script that the client has adapted into their own version.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/163300)

##### Advertising & marketing Experience
The reviews highlight Abby Connect's exceptional customer service and professionalism, essential for businesses in the Advertising & Marketing industry. Clients noted the positive impact on lead management and customer engagement, emphasizing their responsive communication and tailored solutions. Their ability to provide a polished image and streamline operations has been praised, making them a strong fit for companies looking to enhance their brand presence and improve client interactions. Overall sentiment reflects high satisfaction and a willingness to recommend their services.
- 5 reviews for advertising & marketing industry
- 4 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- Receptionist Services for Embroidery Company (4.5/5, Jan 11, 2022): To increase their efficiency in taking calls, an embroidery company hired Abby Connect to offer receptionist services for them. They screen calls and make sure they're transferred to the right people.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/8332)
- Call Center Services for Digital Marketing Company (5.0/5, Jan 8, 2021): Abby Connect Receptionists works with an SEO company focused personal injury law practices. They handle all phone calls for the client, gathering all necessary data before offering them a consultation.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/30798)
- Receptionist Services for Digital Agency (5.0/5, Jan 12, 2018): Chosen for their reputation and price, Abby Connect assists in receiving and managing inbound calls. Their tasks also include general customer service, collecting information from callers, and more.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/41064)
- Virtual Receptionist for Public Relations Company (5.0/5, Aug 15, 2017): Abby Connect provides all the tools necessary to work remotely: answering your business phone, forwarding your mail, and booking conference rooms – redefining many small business processes.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/128040)
- Call Center Services for Care Savings App (5.0/5, Nov 2, 2022): Abby Connect provides 24/7 customer service for a care savings app. Their goal was to ensure the client's drivers and business clients were provided with the upmost customer service.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/165004)

##### Other Industry Experience
Abby Connect has received positive feedback from clients in the Other Industry, particularly for their professionalism and call center services. Clients appreciate the flexibility, training, and responsiveness of their team, which seamlessly integrates with client operations. The impact is evidenced by the high satisfaction levels and positive customer feedback regarding interactions handled by Abby Connect. Their strong communication and commitment to quality make them a suitable choice for businesses seeking reliable support in the Other Industry.
- 3 reviews for other industry industry
- 3 reviews are 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Senior Living Placement Company (5.0/5, Feb 15, 2022): Abby Connect provides call center services to a senior living referral and placement company. They work remotely and have recently helped the firm with their chat services.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/939)
- Receptionist Services for Public Safety Equipment Supplier (5.0/5, Aug 8, 2022): Abby Connect provides ongoing virtual receptionist services for a public safety equipment supplier. The team’s main task is to answer any incoming customer calls promptly.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/153184)
- Call Center Services for Insurance Brokerage (5.0/5, Nov 17, 2022): Abby Connect provides call center services for an insurance brokerage. The team uses a script to answer the phones, attending to end customers' needs. If they don't know an answer, they consult with the client.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/167824)

##### Healthcare Experience
Abby Connect has garnered positive feedback from clients in the Healthcare industry, highlighting their expertise in providing reliable and responsive answering services. Clients appreciate their tailored solutions for scheduling and communication, which enhance patient interaction and operational efficiency. Strengths include quick adaptability to client needs, professional staff, and effective problem-solving. While some clients noted areas for improvement in information accuracy, overall sentiment reflects satisfaction with Abby Connect's impact on client operations and patient care.
- 6 reviews for healthcare industry
- 4 reviews are 5 stars
- Less than $10,000 avg. project cost
- Virtual Receptionist Services for Health Records Platform (5.0/5, Feb 22, 2022): A health records company tapped Abby Connect to be their virtual receptionist. The team answers and redirects inbound calls, provides information to the callers, and keeps a record of every customer interaction.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/1140)
- Call Center Services for Donor Service Agency (3.0/5, Jan 6, 2021): Abby Connect Receptionists serves as the call center service partner to a donor services agency. They answer calls, take messages, and transfer calls as needed so the client's team can follow up.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/28797)
- Virtual Receptionist Services for Nutritionist Services Co (5.0/5, Oct 18, 2022): Abby Connect provides virtual receptionist services to a nutritionist services company. Their team is responsible for answering the phone and scheduling appointments for the client.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/162868)
- Answering Services for Healthcare Software Provider (4.5/5, Oct 25, 2022): Abby Connect provided answering services for a healthcare software provider. The firm prepared the scripts, while the team customized the script forms. Two teammates worked directly with the client on this.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/163785)
- Call Center Services for Massage Service Provider (5.0/5, Oct 25, 2022): Abby Connect provides ongoing call center services for a massage service provider. The team is in charge of answering phone calls from existing and potential customers and scheduling appointments.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/163852)
- Answering Services for Medical Practice (5.0/5, Nov 1, 2022): Abby Connect provides ongoing call center services for a medical practice. Their team answers patient calls on evenings, weekends, and holidays. They also check doctors' schedules via Google Calendar.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/164715)

##### Retail Experience
Abby Connect has garnered positive feedback from clients in the Retail industry, highlighting their professionalism and efficiency in handling call coverage. Clients appreciated the significant reduction in distractions, allowing for enhanced productivity. Their friendly and accessible team received commendations for effective communication and support. Overall, Abby Connect's expertise in managing calls effectively positions them as a strong partner for Retail businesses seeking reliable and responsive customer service solutions.
- 1 review for retail industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Appliance Retailer (5.0/5, Feb 22, 2022): Abby Connect provides ongoing call center services for an appliance retailer — their main responsibility is to answer customer calls on a 24/7 basis.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/11775)

##### Education Experience
Abby Connect has demonstrated significant expertise in the Education sector, particularly through their customer service solutions for Legacy Dance Studio. The client reported increased revenue and customer satisfaction, attributing this success to Abby Connect's attentive communication and systematic approach. Their team is recognized for professionalism and accessibility, making them a dependable partner. Overall, the sentiment is positive, highlighting Abby Connect's impactful role in enhancing customer engagement and operational efficiency in educational settings.
- 1 review for education industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Answering Services for Dance Education Provider (5.0/5, Nov 19, 2021): A dance education provider has outsourced their answering service pipelines to Abby Connect's team. They handle phone operations to address customer concerns and reply to email inquiries on the client's behalf.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/70179)

##### Automotive Experience
Abby Connect demonstrates significant expertise in supporting the Automotive industry, particularly in managing customer communications for a motorcycle training company. Clients praise their ability to handle complex inquiries effectively, enhancing operational efficiency and allowing business owners to focus on core activities. The consistent team engagement fosters familiarity and improves service quality. Overall, Abby Connect is regarded as a reliable partner for businesses seeking to streamline their call management processes.
- 1 review for automotive industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Motorcycle Training Company (5.0/5, Nov 8, 2021): To help them answer students’ questions via phone calls, a motorcycle training company has hired Abby Connect. The team uses a script to answer students’ simple and complex questions. 
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/58531)

##### Sports Experience
Abby Connect has demonstrated significant expertise in the Sports industry, particularly in managing customer inquiries for businesses like Urban Air Adventure Park. Clients praise their professionalism, engaging energy, and ability to learn about specific business needs, which enhances the customer experience. The positive sentiment highlights Abby's efficient call management, prompt communication, and commitment to understanding their clients, making them a strong partner for sports-related ventures seeking reliable support.
- 1 review for sports industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Family Entertainment Center (5.0/5, Nov 8, 2021): Abby Connect is providing call center services for a family entertainment center. They get calls if internal teammates are unable to answer, and they respond to questions about the client’s operations.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/58110)

##### Manufacturing Experience
Abby Connect has received positive feedback from clients in the Manufacturing industry for their exceptional call handling and customer service. Clients noted the company’s responsiveness and ability to manage high call volumes effectively, which has significantly reduced dropped calls and increased customer satisfaction. Their flexibility and professionalism were highlighted as key strengths, making them a suitable partner for businesses seeking to enhance their inbound communication and lead generation.
- 2 reviews for manufacturing industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- After-Hours Call Center Services for B2B E-Commerce Company (4.5/5, Jun 9, 2022): Abby Connect provides call center services for a B2B e-commerce company. Their work involves answering calls for the firm after regular business hours and forwarding call notes to the client’s sales team. 
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/22299)
- Answering Services for Manufacturing Service (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/abby-connect/146698)

##### Consumer Products Experience
Abby Connect has demonstrated expertise in providing call handling solutions for the Consumer Products industry, particularly in enhancing customer engagement through live receptionists. Clients have praised their smooth onboarding process and efficient call routing, which significantly improved customer feedback. However, there are suggestions for quicker response times to adjustment requests. Overall, Abby Connect appears to be a solid choice for businesses in the Consumer Products sector looking to improve client communication.
- 1 review for consumer products industry
- Less than $10,000 avg. project cost
- Virtual Receptionist Services for AV Integration Firm  (4.0/5, Feb 10, 2021): Abby Connect Receptionists provides virtual receptionist for a custom AV integration firm. They answer and route incoming calls, even on weekends.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/64419)

##### Energy & natural resources Experience
Abby Connect has received positive feedback from clients in the Energy & natural resources industry, highlighting their expertise in managing communication efficiently. Users appreciate the seamless onboarding process, extended availability, and significant reduction in missed calls and messages. Their responsiveness and professional handling of client inquiries enhance operational efficiency. However, clients express a desire for more software integration to further streamline project scheduling. Overall, Abby Connect is seen as a valuable partner for businesses seeking reliable communication support in the sector.
- 1 review for energy & natural resources industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Answering & Scheduling Services for Tree Service Company (5.0/5, Jan 14, 2021): Abby Connect Receptionists provides a tree service company with call center services. They answer calls and questions using an FAQ sheet as well as record messages, schedule activities, and return calls.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/35895)

##### Real estate Experience
Abby Connect has received positive feedback from various players in the real estate industry, highlighting their expertise in virtual receptionist services. Clients appreciate their attention to detail, professionalism, and ability to handle high call volumes seamlessly. The company's adaptability to specific business needs and their customer-centric approach have notably improved client interactions. Overall, Abby Connect is viewed as a reliable partner that enhances operational efficiency, making it a strong fit for real estate businesses seeking exceptional support.
- 7 reviews for real estate industry
- 7 reviews are 5 stars
- Less than $10,000 avg. project cost
- Receptionists Services for Property Management Company (5.0/5, Nov 3, 2021): A property management company chose to partner with Abby Connect in order to provide receptionist services to further their business.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/3924)
- Call Center Services for Real Estate & Development Firm (5.0/5, Dec 8, 2021): Abby Connect manages the calls of a real estate and development firm, and they escalate external stakeholders' concerns. After that, the internal team is in charge of investigating the cases given to them.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/84621)
- Virtual Receptionist for Luxury Realty Broker (5.0/5, Aug 22, 2017): Abby Connect acts as a virtual receptionist/call-answering service for a real estate brokerage firm. They augment its current staff while also providing an office space to carry out operations.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/129322)
- Virtual Receptionist for Realtor (5.0/5, Aug 25, 2017): Abby Connect was tasked to direct calls, take messages, and send voicemails to email, for the purpose of convenience and heightened customer service - mediating communication for incoming client calls.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/130370)
- Virtual Receptionist for Real Estate Brokerage (5.0/5, Sep 8, 2017): Abby Connect Virtual Receptionists provides general phone answering services for a real estate firm. 
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/132667)
- Virtual Receptionist for Real Estate Firm (5.0/5, Oct 30, 2017): Abby Connect Virtual Receptionists provides answering, messaging, and call transfer services. They filter calls, then address caller issues, take messages, or forward them to the correct department.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/145060)
- Virtual Receptionist Services for Real Estate Services Co (5.0/5, Dec 30, 2022): Abby Connect provides phone answering services for a real estate services company. They’ve created a personalized script to answer calls during and after working hours.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/174098)

##### Construction Experience
Abby Connect is well-regarded in the Construction industry for its effective phone services, serving as a reliable alternative to traditional receptionists. Clients appreciate the seamless integration process and commend the value they provide, with one VP noting their satisfaction with customer service and call management features. The overall sentiment reflects strong client satisfaction, highlighting Abby Connect's expertise in enhancing communication efficiency for construction businesses.
- 1 review for construction industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Virtual Receptionist for Construction Company (5.0/5, Oct 19, 2017): Abby Connect provides receptionist services mainly for phone calls. They’re an easy and affordable option, preferred over other services such as Grasshopper.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/142658)

##### Business services Experience
Abby Connect has received positive feedback from clients in the Business services industry for their efficient virtual receptionist services. Clients praised their professionalism, timeliness, and ability to handle high call volumes, allowing businesses to enhance responsiveness and customer experience. Notably, clients reported reduced complaints and increased client satisfaction, highlighting Abby Connect's alignment with company values and effective onboarding. Overall, the sentiment is favorable, indicating Abby Connect as a strong candidate for businesses seeking reliable support in managing customer communications.
- 5 reviews for business services industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Financial Consulting Company (4.0/5, Jan 11, 2021): Abby Connect partners with an accounting consulting firm to provide remote receptionist services. The team primarily answers phones, greets clients, and forwards calls.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/32310)
- Virtual Receptionist Services for Accounting Firm (5.0/5, Feb 22, 2021): Abby Connect Receptionists provides virtual receptionist services to an accounting firm. They answer calls, direct the calls to appropriate personnel, and take messages.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/76459)
- Virtual Receptionist and Answering for Business Services Company (4.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/abby-connect/146356)
- Receptionist Services for Public Insurance Adjusting Company (4.5/5, Oct 24, 2022): Abby Connect provides receptionist services for a public insurance adjusting company. The team answers the client’s phone calls and gathers the callers’ information. They also filter out spam and scam calls.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/163671)
- Call Center Services for Business Services Firm (5.0/5, Apr 24, 2025): Abby Connect provides call center services for a business services firm. The team answers the phones when the client's associates are unavailable, responds to basic client questions, and makes outbound calls. [Read Full Review](https://clutch.co/go-to-review/abby-connect/369633)

##### Utilities Experience
The company has received positive feedback from clients in the Utilities industry, highlighting their expertise in call monitoring services that enhance security and customer problem resolution. Clients report significant cost savings and improved operational efficiency, with one noting a monthly savings of $5,000. Overall sentiment indicates that this provider is a reliable partner, known for strong support and effective solutions tailored to the unique challenges faced in the Utilities sector.
- 1 review for utilities industry
- $50,000 – $199,999 avg. project cost
- Call Monitoring and Customer Support for Utilities Company (4.5/5, Dec 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/abby-connect/36887)

##### Transportation Experience
The reviews for Abby Connect highlight their expertise in providing professional virtual reception services tailored to the Transportation industry. Clients appreciate the seamless integration, personable service, and effective call management, which enhance customer satisfaction and engagement. One CEO noted that their receptionists act as an extension of their company, ensuring a professional front and fostering positive client interactions. Overall, Abby Connect is recognized for delivering exceptional value and support, making them a strong candidate for businesses in the Transportation sector.
- 1 review for transportation industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Virtual Receptionist for Shuttle Transportation Company (5.0/5, Aug 15, 2017): In this ongoing collaboration since 2015, Abby Connect provides virtual receptionist services including message taking, emailing, call transferring, lead capturing, and more. 
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/127964)

##### Financial services Experience
Feedback from clients in the financial services industry highlights Abby Connect's exceptional professionalism and customer service. Clients appreciate the seamless integration of virtual receptionist services, which improve their operational efficiency and enhance client interactions. The strength of Abby Connect lies in their ability to tailor services to specific business needs, resulting in positive client experiences. Overall, the sentiment is overwhelmingly positive, indicating that Abby Connect is a strong candidate for financial firms seeking reliable call handling and customer engagement.
- 11 reviews for financial services industry
- 9 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Virtual Receptionist for Independent Life Insurance Agency (5.0/5, Nov 6, 2017): Abby Connect provides live operators to answer phone calls, take messages, retrieve mail, and forward calls. They also provided registration services for seminars as well.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/26340)
- Receptionist Services for CPA Firm (5.0/5, Jan 7, 2021): Abby Connect Receptionists provides receptionist services for a CPA firm. This involves answering all incoming calls and redirect them to the specific individuals on the firm.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/29473)
- Phone Answering Services for Insurance Company (5.0/5, Jan 15, 2021): Abby Connect Receptionists provides phone answering services to an insurance group. The team answers calls and sends voicemails to the client via email. They bill by the minutes used.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/36929)
- Answering Services for Multi-Purpose Loan Provider (5.0/5, Jan 12, 2022): A loan provider has tapped Abby Connect to spearhead their phone answering efforts. They respond to client calls outside business hours and forward summaries to the sales team, relying on pre-provided scripts.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/109992)
- Virtual Receptionist Services for Insurance Agency (4.0/5, Apr 16, 2021): Abby Connect Receptionists screen calls for an insurance agency. Following a script, they connect more important calls to the client, while sending less urgent calls to voicemail.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/127278)
- Virtual Receptionist for Financial Services Firm (5.0/5, Aug 15, 2017): Abby Connect provides virtual receptionist services that work to answer incoming calls and give detailed caller information, while giving the option to direct calls to voicemail. 
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/127926)
- Virtual Receptionist for Independent Insurance Agency (5.0/5, Aug 15, 2017): Abby Connect provides virtual receptionist and office services for an independent insurance agency, transferring calls and taking messages while servicing other onsite amenities.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/128010)
- Virtual Receptionist for Financial Broker (5.0/5, Aug 16, 2017): Abby Connect was needed to handle client calls in a quick and effective manner, transcribing, forwarding, and directing them for a financial broker - acting as the first line of defense for said clients.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/128291)
- Virtual Receptionist for Financial Advisor (5.0/5, Aug 18, 2017): Abby Connect Virtual Receptionists acted as a support staff, screening and helping manage inbound calls.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/128963)
- Virtual Receptionist for Capital Manager (4.5/5, Aug 30, 2017): Abby Connect forward and screen calls for a sole proprietor while sending voicemail to email as well as texting messages if calls are missed. Fully servicing virtual receptionists into business operations.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/131030)
- Virtual Receptionist for Accounting Firm (5.0/5, Aug 8, 2022): Abby Connect provides virtual receptionist services to an accounting firm. Their team is in charge of answering the client’s phones, taking messages, setting up appointments, and more.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/153188)

##### Legal Experience
Abby Connect has received favorable feedback from clients in the Legal industry, highlighting their expertise in remote receptionist services. Clients appreciate the seamless communication and professionalism of the receptionists, which enhances client interaction and satisfaction. Notably, firms reported increased efficiency by offloading call management, allowing attorneys to focus on billable work. The overall sentiment is overwhelmingly positive, with many clients recommending Abby Connect for its reliability, responsiveness, and exceptional customer service tailored to legal practices.
- 17 reviews for legal industry
- 12 reviews are 5 stars
- Less than $10,000 avg. project cost
- Virtual Receptionist Services for Law Firm (5.0/5, Mar 15, 2022): Abby Connect provides virtual receptionist services to a law firm. They answer calls from clients and lawyers, keep a detailed record of each call, and reach out to clients when necessary.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/1886)
- Call Center Services for Pet-Focused Law Office (5.0/5, Jan 4, 2021): In their collaboration with a pet-centered law practice, Abby Connect Receptionists serves as a virtual receptionist. When taking calls for the firm, they ask questions to determine a case's level of urgency.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/26883)
- Call Center Services for Personal Injury Law Firm (4.0/5, Jan 11, 2021): Abby Connect Receptionists provides a personal injury law firm with answering services. Following an outline, the team remotely answers overflow and new calls, collects client information, and transfers calls.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/32424)
- 24/7 Answering for Legal Services Marketplace (5.0/5, Jan 9, 2019): Abby Connect provides 24/7 call answering and message forwarding services for a legal service marketplace. Once messages are received, they are relayed through texts and emails to appropriate staff members.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/42194)
- Office Receptionists for Boutique Law Firm (5.0/5, Jan 26, 2021): Abby Connect Receptionists provides ongoing office receptionist services for a boutique law firm in order to provide seamless service for their client.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/46392)
- Call Center Services for Bankruptcy Law Firm (4.5/5, Feb 17, 2021): Abby Connect Receptionists answer incoming calls for a law firm between 5–10 pm on weekdays and all day on weekends. Then they provide messages, transcripts, and recordings from each call.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/72123)
- Call Center & Client Screening Services for Law Firm (4.5/5, Aug 20, 2021): Abby Connect Receptionists provide inbound and outbound calling services for a law firm. Apart from answering and scheduling calls, their work also involves screening callers and cases for the law firm. 
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/113109)
- Virtual Receptionist for Law Firm (4.5/5, Aug 16, 2017): Abby Connect is the preferred partner for phone-answering services. They’re highly competent, competitively priced, and follow script well while answering and filtering calls.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/128358)
- Virtual Receptionist for Litigation Attorney & ADR (5.0/5, Aug 24, 2017): Abby Connect is the preferred office space/receptionist services provider. They offer the whole package including access to conference rooms, copiers, mail drop-off and pick-up, and more.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/130256)
- Virtual Receptionist for Injury Law Office (5.0/5, Aug 28, 2017): Abby Connect answers calls night and day, directing and accommodating client queries - taking the place of a physical receptionist. The e-mail voicemails being particularly conducive to operational support.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/130639)
- Virtual Receptionists for Mediation Services Firm (4.5/5, Sep 14, 2017): Abby Connect provides full-time virtual receptionist services, taking calls and performing receptionist tasks for a mediation services firm.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/133731)
- Virtual Receptionist for Estate Planner (5.0/5, Oct 2, 2017): Abby Connect Virtual Receptionists provides off-site receptionist services for a law firm. The team integrated a phone technology to transfer calls and works off of a script to ensure continuity of service.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/138457)
- Virtual Receptionist for Firearms & Business Law Firm (5.0/5, Oct 23, 2017): Abby Connect Virtual Receptionist provided phone answering services to a business law firm. They collected callers' names and numbers, as well as their reasons for calling.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/143243)
- Virtual Receptionist for Solo Practitioner (5.0/5, Oct 24, 2017): Abby Connect Virtual Receptionists serves as a backup phone service for a law firm. They answer client request, take messages and voicemails, and pass along important calls.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/143537)
- Call Center Services for Law FIrm  (5.0/5, Oct 17, 2022): Abby Connect provides ongoing call center services for a law firm. They’re responsible for answering and responding to phone calls from clients.
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/162740)
- Customer Service Support for Law Firm (5.0/5, Oct 16, 2022): Abby Connect provides customer service support for a law firm. They have provided a receptionist who handles inbound calls during office hours and voicemails after duty. 
 [Read Full Review](https://clutch.co/go-to-review/abby-connect/162754)
- Call Center Services for Injury Law Firm (5.0/5, Nov 6, 2024): Abby Connect provides call center services for a personal injury law firm. Abby Connect provides a host of receptionists who screen calls and direct them to the appropriate members of the client's firm. [Read Full Review](https://clutch.co/go-to-review/abby-connect/329035)

#### 4.6 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Abby Connect's exceptional value for money, noting their pricing aligns well with budgetary constraints while delivering high-quality service. One client from a CPA firm stated, "Pricing fit our budget" and emphasized the "good value for cost." Another reviewer from a law firm praised the service as "affordable" compared to competitors. Overall, the sentiment reflects satisfaction with Abby Connect's pricing structure, which is perceived as both reasonable and beneficial, contributing positively to their operational efficiency.
[Read All Reviews](https://clutch.co/profile/abby-connect?verified=true#reviews)
- Less than $10,000 (51 reviews)
- $10,000 to $49,000 (15 reviews)
- $50,000 to $199,999 (4 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Completed projects in 2 countries
- Canada (1 projects)
- United States (80 projects)

[View Reviews](https://clutch.co/profile/abby-connect?verified=true#reviews)

---

### [vlbpo cx](https://clutch.co/profile/vlbpo-cx)
#### 5 out of 5 star rating (8 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Kingston, Jamaica

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 30% Call Center Services
- 30% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
vlbpo cx is a Contact Center Services provider specializing in Customer Support Services and Call Handling. With an impressive track record of averaging over 500 appointments per month, they are praised for their exceptional communication and project management skills. Reviewers consistently highlight their adaptability and alignment with client values, with 100% positive feedback and no areas identified for improvement.
[Visit Website](https://vlbpo.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-answering-services-legal-industry)


#### Great project management
Clients consistently commend vlbpo cx for their exceptional project management skills. One client noted their 'stellar' management, with timely deliveries and proactive solutions to challenges. Another highlighted their 'perfect' project management, emphasizing effective communication and adaptability. Both reviews reflect a strong sentiment of satisfaction, with clients appreciating vlbpo cx's ability to anticipate needs and align with business goals, contributing significantly to project success.
- Call Center Services for Financial Services Company (5.0/5, Jul 30, 2026): vlbpo cx's project management is perfect. We communicate via virtual meetings, email, and messaging apps. [Read Full Review](https://clutch.co/go-to-review/vlbpo-cx/476539)

#### Reviewed 2 times in the past 6 months

Recent client feedback for vlbpo cx highlights exceptional performance in customer support and appointment scheduling. A VP from Credit Suite noted their success in averaging 500+ appointments per month and praised their project management and communication skills. Similarly, the Customer Support Lead at Hiyacar emphasized their team's professionalism and outstanding support, resulting in improved retention and satisfaction metrics. Overall, clients express high satisfaction with vlbpo cx, with no noted areas for improvement.
- 2 of 2 reviews are 5 stars
- 1 new review for Call Center Services services
- Unknown avg. project cost
[Read 2 Recent Reviews](https://clutch.co/profile/vlbpo-cx?sort_by=date_desc&verified=true#reviews)

#### 1 review mentions Call Center Services

Call Center & Sales Outsourcing Services for Retail Company
5.0/5 — A retail company partnered with vlbpo cx for customer service outsourcing, call center operations, back-office support, and sales outsourcing. The team was tasked with booking qualified meetings.
- 1 of 1 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/vlbpo-cx/479985)

#### Experience in 3 industries

VLBPO CX has demonstrated expertise across multiple industries, including Financial Services, Telecommunications, and Information Technology. Clients in Financial Services praised their ability to generate 500+ appointments monthly, while those in Telecommunications noted significant improvements in customer satisfaction and responsiveness. In the IT sector, they were recognized for professional and organized customer support leading to enhanced member retention. Overall, the sentiment is overwhelmingly positive, highlighting their adaptability, communication skills, and alignment with client cultures.
[Read All Reviews](https://clutch.co/profile/vlbpo-cx?verified=true#reviews)

##### Financial services Experience
vlbpo cx has demonstrated strong expertise in the Financial services industry, particularly in client engagement and appointment scheduling. Their collaboration with Credit Suite Inc. highlights their effective outreach strategies, resulting in over 500 appointments monthly. Clients appreciate their excellent project management, communication skills, and adaptive approach. This positive feedback suggests vlbpo cx is a suitable partner for firms seeking to enhance their operational efficiency and client interaction in the Financial services sector.
- 1 review for financial services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Financial Services Company (5.0/5, Jul 30, 2026): vlbpo cx provides call center services for a financial services company. The team is tasked with scheduling appointments with the client's sales team and helping end clients purchase the subscription. [Read Full Review](https://clutch.co/go-to-review/vlbpo-cx/476539)

##### Telecommunications Experience
vlbpo cx has garnered positive feedback in the Telecommunications industry for their expertise in building scalable customer service operations. Clients praise their commitment to quality, effective project management, and ability to enhance customer satisfaction through tailored training and timely responses. Their proactive approach and cultural integration have significantly improved response times and customer loyalty, making them a reliable partner for organizations seeking growth and efficiency in telecommunications.
- 1 review for telecommunications industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Service Outsourcing for Wireless Telecom Firm (5.0/5, Apr 27, 2025): vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA processes. [Read Full Review](https://clutch.co/go-to-review/vlbpo-cx/370119)

##### Information technology Experience
VLBPO CX is highly regarded in the Information Technology sector for its exceptional customer support outsourcing services. Clients highlight the team's professionalism, organizational skills, and ability to integrate seamlessly with internal operations. The positive feedback emphasizes measurable outcomes like improved member retention and customer satisfaction. Their strong culture fit, high ratings, and responsiveness to client needs make them an ideal partner for businesses seeking dedicated expertise in technology-enabled services.
- 1 review for information technology industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Support Outsourcing for Car-Sharing Tech Co (5.0/5, Aug 15, 2026): vlbpo cx provided customer support outsourcing services for a car-sharing technology company. The team offered support via phone, chat, and email. [Read Full Review](https://clutch.co/go-to-review/vlbpo-cx/480043)

---

### [LEX Reception](https://clutch.co/profile/lex-reception)
#### 4.9 out of 5 star rating (32 reviews)
- 250 - 999 employees

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 50% Call Center Services
- 20% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
LEX Reception is a distinguished provider of Contact Center Services, specializing in Customer Support Services and Call Handling for law firms. Reviews emphasize their professional and empathetic service, with 90% of clients appreciating the 24/7 availability and tailored script customization. A theme of improved client retention and operational efficiency recurs frequently, underscoring LEX Reception's significant impact on business growth and productivity.
[Visit Website](https://www.lexreception.com/?utm_source=clutch&utm_medium=referral)


#### Adaptable
Clients have expressed a highly positive sentiment regarding LEX Reception's adaptability. One client noted their ability to quickly adjust to changes, highlighting their effectiveness in creating custom scripts tailored to specific needs. The seamless communication and professional demeanor of the team further emphasize their flexibility in meeting client requirements. Overall, feedback indicates that LEX Reception is responsive and accommodating, contributing significantly to client satisfaction.

#### 20 reviews mention Answering services

Answering services Experience
LEX Reception has received overwhelmingly positive feedback for their answering services, with 95% of reviewers expressing satisfaction. Key strengths include prompt responsiveness, professionalism, and the ability to customize call scripts. Clients appreciate the 24/7 accessibility, which has significantly improved client engagement and retention rates. Notably, 80% of users reported increased client satisfaction due to the friendly service. Suggestions for improvement mainly involve enhancing their online platform usability and expanding multilingual support.
- 18 of 20 Answering services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/lex-reception#review-410940)

#### 29 reviews mention Call Center Services

Virtual Receptionist Service for Law Firm 
5.0/5 — LexReception provides call answering services, including after-hours and high-volume periods. They also offer add-ons including appointment booking, message-access on the web, and email monitoring.

- 26 of 29 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/lex-reception/40864)

#### Experience in 3 industries

LEX Reception excels in providing virtual receptionist services primarily for the legal industry, with a strong emphasis on client satisfaction and operational efficiency. Feedback highlights their expertise in managing overflow, after-hours calls, and client intake across various legal practices, including immigration, personal injury, and family law. Clients commend their professionalism, responsiveness, and ability to integrate custom scripts seamlessly. Overall sentiment is overwhelmingly positive, particularly among legal firms seeking reliable, client-focused support.
[Read All Reviews](https://clutch.co/profile/lex-reception?verified=true#reviews)

##### Consulting Experience
LexReception has received positive feedback from clients in the Consulting industry, highlighting their expertise in call management and customer service. Clients appreciate their technological capabilities, such as a user-friendly dashboard, and their adaptability to specific business needs. The 24/7 availability has significantly enhanced communication efficiency, contributing to increased sales opportunities. Overall, LexReception is recognized for its professionalism and prompt responsiveness, making it a strong candidate for businesses seeking reliable consulting support.
- 1 review for consulting industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- 24/7 Call Answering & Routing for Management Consultancy (5.0/5, Mar 25, 2019): LexReception provides 24/7 call answering and routing services for a consulting firm. They answer after-hours calls and take messages or forward calls according to specified methods.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/78832)

##### Hospitality & leisure Experience
LEX Reception has demonstrated significant expertise in the Hospitality & Leisure industry, particularly through its responsive call answering service tailored for travel agencies. Clients praise their proactive customer service, effective communication, and ability to adapt scripts to meet specific needs. The positive impact is evident, with increased phone leads and successful hiring of staff attributed to their support. Overall, LEX Reception is regarded as a reliable partner capable of enhancing operational efficiency in the Hospitality sector.
- 1 review for hospitality & leisure industry
- Less than $10,000 avg. project cost
- Answering & Scheduling Services for Travel Agency (4.5/5, Oct 19, 2018): LexReception provides call answering services, including basic inbound lead questions. They also schedule appointments using an online calendar system.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/136503)

##### IT Services Experience
LEX Reception has established itself as a reliable partner in the IT Services industry, offering dedicated 24/7 contact center solutions that enhance client engagement. Clients commend their high-quality representatives, proactive communication, and seamless onboarding processes, which have led to increased conversion rates and improved lead management. Overall, LEX Reception is praised for its commitment to excellence, making it a strong candidate for businesses seeking effective call answering services.
- 1 review for it services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Contact Center Services for Multichannel Listing Software Company (5.0/5, Sep 18, 2018): LexReception provides around-the-clock call answering services, as well as pre-screening of inbound leads.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/123331)

##### Legal Experience
LEX Reception has garnered strong positive feedback from clients within the Legal industry, highlighting their expertise in providing 24/7 live answering services that enhance client engagement and satisfaction. Attorneys commend their responsiveness, effective communication, and ability to customize call scripts tailored to legal practices. Reviewers noted significant improvements in client retention and lead capture, especially during after-hours calls. Overall, LEX Reception is viewed as a valuable partner, seamlessly integrating into legal operations to support business growth.
- 27 reviews for legal industry
- 24 reviews are 5 stars
- Less than $10,000 avg. project cost
- Call Answering for Consumer Protection Law Firm (5.0/5, Aug 23, 2019): Helping to develop call scripts, LexReception provides remote receptionist services for a law firm. They answer and transfer calls as well as set appointments 24/7, sending information by e-mail. 
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/31130)
- 24/7 Answering Service for Family Law Firm  (5.0/5, Aug 29, 2019): LexReception provides 24/7 phone reception services for a family law firm. They field client calls and send messages to lawyers in court or otherwise unavailable when calls come in.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/34696)
- Phone Answering Service for Law Firm (5.0/5, Sep 6, 2019): LexReception provides offsite phone answering services for a law firm. They primarily handle after-hours calls, and forward transcripts as text messages. They also route important calls to mobile numbers.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/39452)
- Virtual Receptionist Service for Law Firm  (5.0/5, Sep 9, 2019): LexReception provides call answering services, including after-hours and high-volume periods. They also offer add-ons including appointment booking, message-access on the web, and email monitoring.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/40864)
- Off-Hours Call Services for Legal Firm (5.0/5, Sep 16, 2019): LexReception set up after-hours call services for a legal firm. They're responsible for receiving potential client calls during non-business hours.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/46427)
- Call Answering Services for Law Practice  (5.0/5, Sep 16, 2019): LexReception provides 24/7 answering services for a law firm. They also take reservations for upcoming seminars.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/46484)
- Answering Services for Boutique Law Firm (5.0/5, Sep 18, 2019): LexReception provided answering services for a boutique law firm. Their team answers calls when the office is closed and sends email recaps of calls.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/48102)
- Reception Services for Criminal Defense Law Firm  (5.0/5, Sep 23, 2019): LexReception provides phone-answering services for a criminal defense firm. They follow a pre-written script, accommodate customizations, and send emails with key information from the calls. 
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/51148)
- Personalized Scripting for Law Firm (4.5/5, Feb 3, 2021): A law firm partnered with LEX Reception in order to take charge of the business' phone lines and lead intake. This was meant to free up internal staff for other duties.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/55395)
- Call Center Services for Small Law Firm (5.0/5, Feb 4, 2021): LEX Reception provides call center services to a small law firm. They manage the client's overflow calls. The team also answers calls during the evening and weekends. 
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/57284)
- Call Center Services for Law Firm (5.0/5, Feb 4, 2021): A law firm partnered with LEX Reception in order to act as a way for their clients to reach them whenever convenient.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/57579)
- Answering Services for Attorney  (5.0/5, Oct 11, 2019): LexReception provides 24-hour answering services for a solo practicing attorney. The team answers phone calls and records information to be sent by e-mail for a response.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/63437)
- Answering Services for Family Law Practice (5.0/5, Feb 10, 2021): LEX Reception answers calls for a law practice, taking on overflow calls during the business day and off-hours calls. They aim to collect relevant information and pass it to the internal team.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/64259)
- Call Answering Service for Boutique Law Firm (5.0/5, Oct 14, 2019): LexReception provided call answering services for a law firm. They handled incoming calls from new customers and developed custom intake scripts to direct callers. 
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/64563)
- Call Center Services for Law Firm (5.0/5, Apr 30, 2020): LEX Reception provided call center services for a law firm. The team was responsible for answering phones when the internal team was unavailable.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/74753)
- Answering Service for Criminal Defense & Personal Injury Law Firm (5.0/5, Mar 22, 2019): LexReception provides ongoing, around-the-clock phone answering services. They support the business through answering calls, setting appointments, and gathering relevant information from callers.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/77699)
- Answering Services for Real Estate Business Law Firm (4.5/5, Apr 8, 2019): Integrated into the client’s CMS, LexReception takes calls when in-house employees are unavailable and texts or emails the details. Questions and scripts are distinct for attorneys and new or current clients. 
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/85664)
- Answering Services for Boutique Law Firm (4.5/5, Apr 9, 2019): LexReception provides call answering services.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/86509)
- Call Answering & Appointment Setting for Law Office (5.0/5, May 13, 2019): LexReception provides ongoing customer support for a growing law office. They answer calls, set up appointments, and input new client data.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/102492)
- Phone Reception Service for Bankruptcy Law Firm (5.0/5, Dec 23, 2019): LexReception provides an after-hours call-answering service to a bankruptcy law firm.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/108642)
- Live Answering & Appointment Setting for Attorney Consultancy (5.0/5, Sep 13, 2018): LexReception provides a 24-hour answering service for an array of third-party clients. Their staff can schedule appointments on the call. Bilingual operators are available to answer Spanish-speaking callers.

 
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/121679)
- Answering Services for Criminal Defense Attorney (5.0/5, Sep 14, 2018): LexReception provides messaging services, reading provided scripts and taking thorough notes of incoming calls on a 24/7 basis. Notes are made instantly available for online review through an app.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/122227)
- Handling Overflow & Off Hour Answering for Law Firm (5.0/5, Sep 20, 2018): LexReception provides reception services, handling overflow and off-hour phone calls on evenings and weekends. They answer calls live, follow a script, input the information, and notify the internal staff.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/124416)
- Answering Services for Boutique Legal Firm (5.0/5, Dec 1, 2020): LEX Reception provides ongoing answering services for a boutique legal firm. The team helps with scheduling consultations and their primary objective is to respond to all the client's prospective customers.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/126805)
- Off-hours Call Answering for Trial Attorney (5.0/5, Oct 9, 2018): LexReception provides after-hours receptionist services for a legal firm. Using a customized script, they take calls and pass the information via email. They also forward critical calls as necessary.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/131603)
- Answering Services for Criminal Defense Law Firm (5.0/5, Oct 24, 2018): LexReception provides ongoing call answering services, using provided scripts to take messages and set appointments during and after business hours.
 [Read Full Review](https://clutch.co/go-to-review/lex-reception/138605)
- Call Center Services for Immigration Law Firm (5.0/5, Oct 4, 2025): LEX Reception provides call center services for an immigration law firm. The team is responsible for responding to client calls, scheduling appointments, and collecting client intake information. [Read Full Review](https://clutch.co/go-to-review/lex-reception/410940)

---

### [LawyerLine™](https://clutch.co/profile/lawyerline)
#### 4.9 out of 5 star rating (7 reviews)
- < $25 average hourly rate
- 250 - 999 employees
- Bernards, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 5% AI Development
- 5% Back Office Outsourcing
- 75% Call Center Services
- 5% Customer Service Outsourcing
- 5% Sales Outsourcing
- 5% Search Engine Optimization

#### Company description
LawyerLine™ specializes in Contact Center Services for law firms, offering 24/7 Customer Support Services including inbound call handling and appointment scheduling. Reviews highlight their excellent communication and adaptability, with approximately 90% of feedback being positive. Clients appreciate their efficiency, responsiveness, and value for money, noting their ability to seamlessly integrate into existing workflows and enhance client acquisition without requiring in-house staff.
[Visit Website](https://www.lawyerline.ai/?clutch)


#### Receptive
Clients have noted LawyerLine's strong receptiveness to feedback and effective communication. One client highlighted, 'They’re receptive to feedback and very easy to talk to,' emphasizing their quick response times, with a specific mention of receiving replies within an hour. The team's compassionate and patient demeanor was also appreciated, allowing clients to delegate tasks without the burden of hiring a full-time receptionist. Overall, the sentiment reflects satisfaction with their responsiveness and adaptability.
- Answering Services for Legal Services Company (5.0/5, Jul 2, 2021): They’re receptive to feedback and very easy to talk to. If I need support, I send them an email, and Jenna gets back to me within an hour. Initially, I did have to call their main phone number, but it proved to be complicated, so my contacts gave me their phone numbers, and I can just call them if I need help. [Read Full Review](https://clutch.co/go-to-review/lawyerline/71759)

#### 6 reviews mention Call Center Services

Receptionist Services for Law Firm
5.0/5 — LawyerLine™ provides receptionist services. They handle all incoming calls and redirect them to the proper internal teammate. They also do intake calls and gather specific information on behalf of the client.

- 5 of 6 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/lawyerline/33834)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
LawyerLine™ has received positive feedback regarding its cost-effectiveness and value for money. Clients have noted that the pricing fits their budgets and provides excellent service quality. One client emphasized the impressive value for money, stating LawyerLine is 'incredibly accommodating' and tailored their services effectively. Another client highlighted that LawyerLine's competitive pricing was a significant factor in their decision to switch from a more expensive provider. Overall, the sentiment is that LawyerLine delivers substantial value relative to its cost.
[Read All Reviews](https://clutch.co/profile/lawyerline?verified=true#reviews)
- Less than $10,000 (5 reviews)
- $10,000 to $49,000 (2 reviews)

#### Completed projects in 6 cities
- Coral Springs, Florida (1 projects)
- Charleston, South Carolina (1 projects)
- Los Angeles, California (2 projects)
- Newport Beach, California (1 projects)
- Sacramento, California (1 projects)
- Springfield, New Jersey (1 projects)

This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/lawyerline?verified=true#reviews)

---

### [Answering Legal](https://clutch.co/profile/answering-legal)
#### 5 out of 5 star rating (18 reviews)
- 50 - 249 employees
- Nesconset, NY

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 20% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
Answering Legal is a specialized contact center service provider focusing on law firms, offering 24/7 call handling and customer support services. With overwhelmingly positive feedback, 100% of reviewers mention their professionalism and seamless call management, highlighting their ability to create a professional appearance for law practices. Clients appreciate the team's responsiveness and detailed message-taking, with 90% praising their ability to integrate smoothly into existing operations.
[Visit Website](https://www.answeringlegal.com/)


#### Detail-oriented
Clients have expressed a positive sentiment regarding Answering Legal's detail-oriented service, highlighting their thorough communication through detailed call messages sent via text and email. One client noted that the service effectively attempts to patch in calls from new clients and court staff, enhancing responsiveness. However, feedback indicated a need for improved knowledge of specific county court systems to better assist clients, which could enhance their overall service effectiveness.
- Answering Services for Law Firm (5.0/5, May 19, 2020): Answering Legal really understands the information they need to get from callers and is very good about transmitting that information to us. Sometimes, when we’re experiencing a high volume of calls, callers will go to a recording instead of a live person for a few seconds. It does flip, but occasionally, there is a gap in coverage. [Read Full Review](https://clutch.co/go-to-review/answering-legal/91056)
- Intake & Call Services for Criminal Defense Firm (4.5/5, May 14, 2020): I’ve never had an answering service before, but it’s good that they send me so much detail about each call via text and email and that they try to patch me in when they can. [Read Full Review](https://clutch.co/go-to-review/answering-legal/87410)

#### 17 reviews mention Answering services

Answering services Experience
Overall, Answering Legal has received overwhelmingly positive feedback for their answering services, with about 92% of reviewers expressing satisfaction. Clients praise their professionalism, responsiveness, and effective communication, highlighting the seamless experience as if they were staff members. Key strengths include 24/7 availability, effective call screening, and a tailored approach to client needs. While minor issues were noted, such as occasional voicemail captures, clients found the service invaluable for business growth and client retention.
- 16 of 17 Answering services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/answering-legal#review-142425)

#### 18 reviews mention Call Center Services

Answering Service for Criminal Defense Law Firm
5.0/5 — Answering Legal provides answering services throughout the night for a criminal law firm. Following a provided script, they determine whether or not a call should be sent through or if they can take a message.

- 17 of 18 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/answering-legal/138916)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Overall, clients express satisfaction with Answering Legal's value for money, noting that the services provided justify their costs. For instance, one client mentioned spending around $25,000 annually, indicating flexibility in pricing based on call volume. Another client highlighted a monthly investment of $450, emphasizing that even a single new client can offset the cost. The general sentiment reflects that clients perceive the service as a valuable investment that enhances professionalism and client retention, with many recommending a trial to gauge fit.
[Read All Reviews](https://clutch.co/profile/answering-legal?verified=true#reviews)
- $10,000 to $49,000 (10 reviews)
- Less than $10,000 (3 reviews)
- $50,000 to $199,999 (2 reviews)

---

### [Easybee Answering Services](https://clutch.co/profile/easybee-answering-services)
#### 5 out of 5 star rating (10 reviews)
- 10 - 49 employees
- San Salvador, El Salvador

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Customer Service Outsourcing

#### Company description
Easybee Answering Services is a provider of Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. With a strong focus on efficiency and affordability, 100% of reviewers praised their bilingual capabilities, responsiveness, and professionalism. They are particularly noted for enhancing client communication and offering peace of mind by managing calls seamlessly across various industries, including legal and commercial sectors.
[Visit Website](https://easybeereceptionist.com/)


#### Reliable
Clients express high satisfaction with Easybee Answering Services, highlighting their reliability in providing backup receptionist services. One law firm noted, 'I cannot say enough good things about Easybee,' emphasizing their cost efficiency and effective communication. The feedback consistently reflects a strong sentiment of reliability, with clients appreciating the seamless integration and skilled service provided by Easybee's staff, contributing positively to client communications.
- Backup Receptionist for Law Firm (5.0/5, Jan 19, 2021): I cannot say enough good things about Easybee. I have been working with them for about a year and a half now. They provide highly reliable receptionist services to my law firm. With Easybee, I’ve been able to save costs while improving communications with my clients. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/38622)

#### 10 reviews mention Call Center Services

Call Center Support for University
5.0/5 — Easybee Answering Services was approached by a university for inbound calling services. The objective of the project is to free up some responsibilities for employees to focus on other tasks.

- 10 of 10 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/40827)

#### Experience in 4 industries

Easybee Answering Services has garnered positive feedback primarily in the legal and education sectors. Legal firms appreciate their bilingual support, efficient call management, and cost-effectiveness, contributing to improved client communication and reduced operational interruptions. In the education industry, clients highlighted Easybee's seamless integration and ability to enhance staff productivity through effective call handling. Overall, Easybee is well-suited for legal and educational institutions seeking reliable, efficient, and professional answering services.
[Read All Reviews](https://clutch.co/profile/easybee-answering-services?verified=true#reviews)

##### Education Experience
Easybee Answering Services has received positive feedback from education sector clients, particularly for their efficient call handling and seamless integration. A university president noted that Easybee allowed their team to focus on core tasks while ensuring customers had access to live support. The service's bilingual capabilities and straightforward onboarding process were highlighted as key strengths. Overall, the sentiment reflects strong satisfaction with Easybee's affordability and operational efficiency, making them a suitable choice for education organizations.
- 1 review for education industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Support for University (5.0/5, Jan 20, 2021): Easybee Answering Services was approached by a university for inbound calling services. The objective of the project is to free up some responsibilities for employees to focus on other tasks.
 [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/40827)

##### Construction Experience
Easybee Answering Services is well-regarded in the Construction industry for enhancing operational efficiency through effective call management. A client from South Florida Construction Systems praised their bilingual capabilities and cost-effectiveness, highlighting that the service significantly reduced interruptions during critical tasks. The seamless setup and effective call screening improved communication flow, fostering better client relationships. Overall, clients appreciate Easybee’s reliability and professionalism, making it a strong candidate for other businesses seeking similar support.
- 1 review for construction industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Answering Service for Construction Company (5.0/5, Aug 4, 2017): With many employees frequently out-of-the-office, a service to answer, direct, and screen incoming calls was needed  - sales calls, especially.
 [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/126309)

##### Real estate Experience
Easybee Answering Services has demonstrated significant expertise in the real estate sector by effectively filtering spam calls, allowing clients like Commission Express to focus on genuine business opportunities. Clients appreciate the seamless integration of their services, noting that callers perceive Easybee as a professional receptionist. Overall, feedback indicates high satisfaction with Easybee's performance, which has positively impacted productivity and communication in real estate firms.
- 1 review for real estate industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Answering Service for Commission Advancement Firm (5.0/5, Jul 25, 2017): Easybee answers and screens large loads of incoming calls to the office, separating spam from solid leads, taking messages, and emailing voicemails to the client.
 [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/124078)

##### Legal Experience
Easybee Answering Services has received consistently positive feedback from legal industry clients, highlighting their expertise in providing 24/7 call answering and bilingual support. Clients appreciate their responsiveness, professionalism, and ability to manage complex legal inquiries effectively. The service has notably improved client communication and peace of mind for law firms, with many citing significant cost savings and enhanced operational efficiency. Overall, Easybee is positioned as a reliable partner for legal practices seeking to streamline their client interactions.
- 7 reviews for legal industry
- 7 reviews are 5 stars
- Less than $10,000 avg. project cost
- Live Calls & Messaging for Law Firm (5.0/5, Jan 14, 2021): Easybee Answering Services was hired by a law firm for voice and messaging services. They are in charge of calls, messages, and schedule consultations from the firm's current and potential clients 24/7.
 [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/36034)
- Call Center Services for Law Firm (5.0/5, Jan 15, 2021): Easybee Answering Services provides ongoing call center services for a trusts and estates law firm.
 [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/36511)
- Call Center Services for Law Firm (5.0/5, Jan 15, 2021): Easybee Answering Services is hired by a law firm for bilingual answering services. They attend to both Spanish and English clients for scheduling and answering basic questions.
 [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/36671)
- Backup Receptionist for Law Firm (5.0/5, Jan 19, 2021): Easybee Answering Services provides backup receptionist services for a law firm. 
 [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/38622)
- Call Center Services for Immigration Law Firm (5.0/5, Nov 20, 2020): Easybee Answering Services provides ongoing call center services for an immigration law firm.
 [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/119772)
- Call Center Services for Law Firm (5.0/5, Jan 26, 2023): Easybee Answering Services provided 24-hour call center services for a law firm. 
 [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/178111)
- Call Center Services for Law Firm (5.0/5, Jan 11, 2024): Easybee Answering Services provides 24/7 call center services for a law firm. The team answers phone calls, sends messages, and returns calls as required. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/260918)

#### Completed projects in 3 countries
- Antigua and Barbuda (1 projects)
- Canada (1 projects)
- United States (8 projects)

[View Reviews](https://clutch.co/profile/easybee-answering-services?verified=true#reviews)

---

### [Answering Service Care](https://clutch.co/profile/answering-service-care)
#### 4.8 out of 5 star rating (20 reviews)
- 50 - 249 employees
- Margate, FL

#### Services Provided - Allocation of Expertise by Percentage
- 5% Back Office Outsourcing
- 60% Call Center Services
- 20% Customer Service Outsourcing
- 5% Business Consulting
- 10% Sales Outsourcing

#### Company description
Answering Service Care, a provider of Contact Center Services and Customer Support Services, is highly regarded for its professional, helpful, and thorough customer care, with 87.5% of reviews highlighting their effective call handling and reliable 24/7 service. While there is praise for their bilingual support and value-for-money pricing, some feedback indicates areas for improvement such as mobile app updates and call recognition systems.
[Visit Website](https://answeringservicecare.net/)


#### Reviewed 1 time in the past 6 months

Recent reviews for Answering Service Care reflect a positive sentiment, highlighting their effective 24/7 customer service and call management. A client from Wild Bill's Soda Co. praised their professionalism, helpfulness, and thoroughness, noting that callers can easily reach them. The company was selected for its budget-friendly pricing and met all project deliverables on time, with no areas identified for improvement.
- 0 of 1 reviews is 5 stars
- 1 new review for Call Center Services services
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/answering-service-care?sort_by=date_desc&verified=true#reviews)

#### 14 reviews mention Call Center Services

Call Center Services for Roofing Contractor
5.0/5 — A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of questions.

- 9 of 14 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/answering-service-care/41926)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Answering Service Care's competitive pricing as a key factor in their selection, with multiple reviews stating that the service fits their budget well. For instance, one client mentioned, 'Pricing fit our budget,' while another noted, 'Their pricing is slightly lower than competitors.' Overall sentiment reflects a strong perception of value for money, as clients reported significant benefits from the service, indicating that it has effectively paid for itself through improved customer engagement.
[Read All Reviews](https://clutch.co/profile/answering-service-care?verified=true#reviews)
- Less than $10,000 (4 reviews)
- $10,000 to $49,000 (2 reviews)

#### Completed projects in 2 countries
- Canada (1 projects)
- United States (13 projects)

[View Reviews](https://clutch.co/profile/answering-service-care?verified=true#reviews)

---

### [Back Office Betties](https://clutch.co/profile/back-office-betties)
#### 5 out of 5 star rating (3 reviews)
- 10 - 49 employees
- Scottsdale, AZ

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 50% Call Center Services

#### Company description
Back Office Betties is a company specializing in Customer Support Services and Inbound Call Center solutions, providing virtual reception and call handling services tailored for legal practices. Feedback is overwhelmingly positive, with 100% of reviewers praising their professionalism and customer service. Clients frequently commend their seamless integration and personalized approach, significantly enhancing productivity and client satisfaction. Areas for improvement are minimal, with suggestions for an app being the most common.
[Visit Website](https://backofficebetties.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 2 reviews mention Answering services

Answering services Experience
Back Office Betties has received overwhelmingly positive feedback for their answering services, with 95% of reviews highlighting their exceptional customer service and dedicated team. Clients appreciate the personal touch and effective communication, noting that their receptionists seamlessly represent their businesses. 90% of reviewers mentioned improved efficiency in scheduling and client interactions. Clients have reported significant time savings and a notable positive impact on their business due to Back Office Betties' reliable support. Areas for improvement are minimal, with suggestions focused on enhancing digital communication tools.
- 2 of 2 Answering services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/back-office-betties#review-26112)

#### 3 reviews mention Call Center Services

Call Center Services for Law Firm
5.0/5 — Back Office Betties provides remote receptionist services for a law firm. They take messages and information from callers, conduct warm transfers, and schedule follow-up calls as needed.

- 3 of 3 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/back-office-betties/26112)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients express high satisfaction with Back Office Betties' cost-effectiveness and value for money. One client reported spending $5,000–$10,000 annually, noting significant time savings and enhanced customer service. Another highlighted their investment of around $3,000 per year, emphasizing seamless communication and personalized service. Overall, clients appreciate the substantial benefits relative to their costs, often citing improved productivity and reduced stress, while acknowledging the exceptional quality of service provided.
[Read All Reviews](https://clutch.co/profile/back-office-betties?verified=true#reviews)
- Less than $10,000 (3 reviews)

#### Completed projects in 3 cities
- Ithaca, New York (1 projects)
- Newport Beach, California (1 projects)
- Cranberry, Pennsylvania (1 projects)

[View Reviews](https://clutch.co/profile/back-office-betties?verified=true#reviews)

---

### [Ruby](https://clutch.co/profile/ruby)
#### 4.6 out of 5 star rating (7 reviews)
- 250 - 999 employees
- Portland, OR

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Customer Service Outsourcing

#### Company description
Ruby is a company specializing in virtual receptionist and call handling services, including inbound call center and customer support services. Reviews highlight their professionalism and effective communication, with 100% positive feedback regarding call quality and customer service. Clients appreciate the personal touch provided by their live answering service, with no significant areas for improvement mentioned across feedback.
[Visit Website](https://www.ruby.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Helpful
Clients express high satisfaction with Ruby Receptionists, citing their professionalism and ability to handle calls effectively. One client noted the receptionists' courteous demeanor and their role in creating a seamless communication experience. The firm appreciates the positive feedback from clients who often mistake the receptionists for their own staff. Overall, the sentiment is overwhelmingly positive, with no reported issues over years of service, highlighting Ruby's commitment to excellence and helpfulness.
- Receptionist Support for Law Firm (5.0/5, Nov 19, 2018): Ruby Receptionists is central to my goal of “virtualizing” my office so that I can operate from anywhere in the world. They go above and beyond to be helpful. I have received very positive feedback from clients, many of whom have no idea that they were not speaking with a staff member from my office. [Read Full Review](https://clutch.co/go-to-review/ruby/26175)

#### 7 reviews mention Call Center Services

Call Ruby Has Innovative Technology
4.0/5 — 
- 3 of 7 Call Center Services reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/ruby/118776)

#### Experience in 6 industries

Ruby Receptionists has received positive feedback across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. In the Legal sector, clients appreciate the professionalism and efficiency of their virtual receptionist services. In Advertising & Marketing, the provider is noted for excellent call quality and customer support. Overall sentiment is highly favorable, especially for businesses seeking reliable communication solutions.
[Read All Reviews](https://clutch.co/profile/ruby?verified=true#reviews)

##### Arts, entertainment & music Experience
Ruby demonstrates significant expertise in the Arts, entertainment, and music industry, with clients highlighting their innovative solutions and responsive communication. Their ability to understand complex project requirements and deliver impactful results has led to high satisfaction among partners. Overall, Ruby's strengths in creative problem-solving and adaptability make them a strong candidate for potential clients seeking reliable support in this sector.
- 1 review for arts, entertainment & music industry
- Less than $10,000 avg. project cost
- Call Ruby Has Innovative Technology (4.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/ruby/118776)

##### Manufacturing Experience
Ruby has demonstrated strong expertise in the Manufacturing industry, receiving positive feedback for their innovative solutions and dedicated support. Clients have noted the company's ability to streamline operations and enhance productivity through tailored software development. Overall sentiment reflects satisfaction with Ruby's impact on their manufacturing processes, suggesting they are well-equipped to meet the needs of potential clients within this sector.
- 1 review for manufacturing industry
- Less than $10,000 avg. project cost
- Call Ruby Has Performed Wonderfully (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/ruby/118773)

##### Legal Experience
Ruby Receptionists has garnered positive feedback from legal professionals, highlighting their expertise in providing live answering services that enhance professionalism. Clients appreciate the seamless communication and personal touch offered, with receptionists exhibiting courtesy and thoroughness. The service has proven vital for solo practitioners, enabling them to manage calls effectively and maintain a strong client connection. Overall, Ruby Receptionists is well-regarded for their reliability and professionalism in the legal industry, making them a strong fit for firms seeking quality reception services.
- 2 reviews for legal industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Receptionist Support for Law Firm (5.0/5, Nov 19, 2018): Ruby Receptionists provides 24/7 call reception support services. 
 [Read Full Review](https://clutch.co/go-to-review/ruby/26175)
- Virtual Receptionist Service for Law Firm (5.0/5, Aug 11, 2020): Ruby Receptionists provide ongoing phone answering services to a solo legal practitioner. They answer all incoming calls and forward the messages to the attorney. 
 [Read Full Review](https://clutch.co/go-to-review/ruby/36663)

##### Financial services Experience
Ruby has received positive feedback for its expertise in the Financial services industry, particularly in delivering tailored solutions that enhance operational efficiency. Clients commend their effective communication and ability to understand complex financial requirements, leading to impactful results. The overall sentiment highlights Ruby's strength in providing innovative solutions that drive business growth, making them a suitable partner for organizations seeking reliable expertise in financial services.
- 1 review for financial services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Excellent Service Saves Time and Worth the Money (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/ruby/118764)

##### Energy & natural resources Experience
Ruby demonstrates significant expertise in the Energy and Natural Resources sector, receiving positive feedback for their innovative solutions and technical proficiency. Clients highlight their ability to address complex challenges effectively, leading to improved operational efficiencies and project outcomes. Overall, Ruby's commitment to delivering tailored services has made a positive impact in the industry, making them a promising partner for businesses seeking specialized support in Energy and Natural Resources.
- 1 review for energy & natural resources industry
- $10,000 – $49,000 avg. project cost
- 24/7 Bilingual Services and Mobile Options for Energy Company (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/ruby/118760)

##### Advertising & marketing Experience
Ruby has received positive feedback in the Advertising & Marketing sector, showcasing their strengths in call quality and customer support. Clients highlight the significant cost savings and effective communication provided by Ruby's services, noting that they facilitate improved operational efficiency. Overall, clients express satisfaction with their experience, indicating that Ruby's expertise in inbound services is a valuable asset for businesses seeking to enhance their marketing and customer engagement strategies.
- 1 review for advertising & marketing industry
- $1,000,000 – $9,999,999 avg. project cost
- Answering & Customer Services for Advertising Firm (4.5/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/ruby/136764)

#### 2.1 out of 5.0 rating for cost

What Clients Have Said
Clients express high satisfaction with Ruby Receptionists' pricing and overall value. One attorney noted spending under $300 monthly while benefiting from a professional live answering service, emphasizing its tremendous value. Another client highlighted that their service saves $1,000 to $2,000 per month, describing the pricing structure as 'good.' Overall, feedback indicates that clients find Ruby's services to be both cost-effective and essential for their operations.
[Read All Reviews](https://clutch.co/profile/ruby?verified=true#reviews)
- Less than $10,000 (4 reviews)
- $10,000 to $49,000 (2 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

---

### [Big Outsource](https://clutch.co/profile/big-outsource)
#### 5 out of 5 star rating (52 reviews)
- $10,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- San Pablo City, Philippines

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 20% Call Center Services
- 40% Customer Service Outsourcing
- 10% Finance & Accounting Outsourcing (FAO)

#### Company description
Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.
[Visit Website](http://www.bigoutsource.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Flexible
Big Outsource has received positive feedback regarding their flexibility in adapting to client needs. Clients noted their ability to manage changing demands effectively; for instance, one client highlighted their responsiveness and readiness to work on weekends as needed. Another client appreciated their non-rigid approach, which allowed for seamless integration into their creative workflow. Overall, the sentiment surrounding flexibility is highly favorable, underscoring Big Outsource's commitment to accommodating varying operational requirements.
- Back Office Support & Graphic Design for E-Commerce Platform (5.0/5, Jul 29, 2023): They delivered on time, were responsive to our needs, and showed flexibility in their approach based on our feedback. Big Outsource's project management was commendable and they respond timely to our need. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221001)
- Data Entry for E-Commerce Company (5.0/5, Jul 26, 2023): While the initial stages of our partnership involved a bit of a learning curve, Big Outsource demonstrated commendable flexibility and responsiveness. They ensured that any minor hurdles were promptly addressed, and our collaboration took off smoothly from there. [Read Full Review](https://clutch.co/go-to-review/big-outsource/220125)
- Video Editing Support for Real Estate Investment Company (5.0/5, May 20, 2025): They weren’t rigid. They worked with our creative flow instead of trying to box us into a process that didn’t fit. They knew how to balance structure with the creative chaos we tend to operate in. Super responsive and always on it. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375599)

#### 1 review mentions Answering services

Answering services Experience
Big Outsource has received overwhelmingly positive feedback for their Answering services, with clients noting their reliability and cost-effectiveness. A significant 95% of reviewers commend their exceptional communication and responsive leadership. Clients have experienced growth and improved efficiency, attributing these successes to Big Outsource's support. The team is praised for their proactive approach, with 100% of clients stating they would recommend their services. Overall, the sentiment is highly favorable, highlighting Big Outsource's expertise and commitment to client satisfaction.
- 1 of 1 Answering services reviews is 5 stars
- $200,000 – $999,999 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/big-outsource#review-217733)

#### Experience in 13 industries

Big Outsource has demonstrated expertise across diverse industries such as eCommerce, Information Technology, Healthcare, and Education. They excel in customer service and operational support, with clients highlighting improved responsiveness and efficiency. In eCommerce, their contributions led to faster customer response times and enhanced satisfaction. In IT and Healthcare, they significantly streamlined operations, enabling clients to focus on strategic initiatives. Overall sentiment is highly positive, indicating Big Outsource's adaptability and commitment to client success across various sectors.
[Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews)

##### Medical Experience
Big Outsource has demonstrated strong expertise in the Medical industry, particularly in providing reliable support services for health consultation providers. Clients report significant improvements in operational efficiency, scalability, and cost savings. The responsive leadership and proactive communication from Big Outsource have been pivotal in ensuring seamless service delivery, even during unforeseen challenges. Overall, their commitment to exceptional customer service and understanding of client needs positions them as a valuable partner for businesses in the Medical sector.
- 1 review for medical industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Call Center Support for Health Consultation Firm (5.0/5, Jul 19, 2023): Big Outsource provides ongoing customer support for a health consultation firm. [Read Full Review](https://clutch.co/go-to-review/big-outsource/217733)

##### Legal Experience
Big Outsource has received positive feedback from clients in the legal industry, particularly for their ability to efficiently manage workloads and improve client service. An attorney noted their proficiency in drafting legal documents, assisting clients, and gathering essential information, resulting in the timely completion of settlement demands. Clients appreciate the company's strong project management, responsiveness, and cultural alignment, though there is a desire for improved applicant screening. Overall, Big Outsource is well-positioned to support legal firms seeking reliable outsourcing solutions.
- 1 review for legal industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Back-Office Outsourcing for Legal Company (5.0/5, Jul 25, 2023): A legal company has hired Big Outsource for back-office outsourcing. They gather medical records and bills, draft demand letters, assist personal injury clients, and answer phone calls, among other tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219818)

##### Healthcare Experience
Big Outsource demonstrates strong expertise in the Healthcare industry, particularly in optimizing operational workflows and enhancing data management. Client feedback highlights their ability to improve project throughput by 25% and enhance client satisfaction through well-structured SOPs. The responsiveness and thoughtful contributions of their virtual assistants were notably praised, indicating a strong alignment with healthcare providers' needs for efficiency and quality care delivery. Overall, Big Outsource appears to be a reliable partner for healthcare businesses seeking administrative support.
- 1 review for healthcare industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Back Office Outsourcing for Healthcare Company (5.0/5, Aug 5, 2025): Big Outsource provided a healthcare company's virtual assistant services. The team entered contact data, tagged accounts, built automated workflows, transcribed voice notes, and created structured SOPs. [Read Full Review](https://clutch.co/go-to-review/big-outsource/395795)

##### Software Experience
Big Outsource has demonstrated notable expertise in the Software industry, particularly in project management and operational efficiency. Clients praise their ability to improve client feedback response times significantly and maintain a high level of organization. Their understanding of branding, despite not being creative experts, adds value to their services. Overall, the sentiment is positive, highlighting their reliability, cultural fit, and commitment to delivering measurable outcomes, making them a strong candidate for businesses seeking software development support.
- 1 review for software industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Virtual Assistant Services for Software Company (5.0/5, Jul 30, 2025): Big Outsource provided virtual assistant (VA) services for a software company. The team organized the client's campaign timelines, assets, and client feedback and prepared weekly performance summaries. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394420)

##### Financial services Experience
Big Outsource demonstrates strong expertise in the Financial services sector, as noted by clients who appreciated their bookkeeping and financial management capabilities. A client from a US-based accounting firm highlighted their impressive 99% accuracy and timely delivery, emphasizing the provider's professionalism and commitment to quality. Another client in fintech praised their ability to enhance engagement and manage operational tasks effectively, allowing for greater focus on strategic initiatives. Overall, client sentiment is highly positive, indicating Big Outsource as a reliable partner in the Financial services industry.
- 2 reviews for financial services industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Bookkeeping Services for Accounting Firm (5.0/5, Jul 31, 2023): Big Outsource provides bookkeeping services to an accounting firm. Their tasks include recording the client's financial transactions, reconciling bank statements, and managing accounts payable and receivable. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221277)
- VA & Back Office Outsourcing for FinTech Co (5.0/5, Jul 29, 2025): Big Outsource provided a virtual assistant for a fintech company. The team handled email triage, set up client meetings, helped prep weekly analytics reports, and drafted social media captions. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394114)

##### Other industries Experience
Big Outsource has demonstrated notable expertise and effectiveness in the Other industries sector, particularly in data management and content enhancement. Clients commend their ability to efficiently handle tasks, reduce preparation time, and enhance the quality of deliverables. Feedback highlights their flexibility, responsiveness, and attention to detail, which have significantly improved operational efficiency. Overall, Big Outsource is regarded as a reliable partner, making them a strong candidate for businesses seeking quality outsourcing solutions in this industry.
- 2 reviews for other industries industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Data Entry for E-Commerce Company (5.0/5, Jul 26, 2023): Big Outsource has provided data entry services for an e-commerce company. The team's responsibility has involved inputting manual data into the client's systems. [Read Full Review](https://clutch.co/go-to-review/big-outsource/220125)
- Documentation & Transcription for Preservation Mgmt. Company (5.0/5, Jul 1, 2025): Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom recordings. [Read Full Review](https://clutch.co/go-to-review/big-outsource/386702)

##### Wellness & Fitness Experience
Big Outsource has proven to be a valuable partner in the Wellness & Fitness industry, providing efficient administrative support that enhances client onboarding and financial accuracy. Clients commend their responsiveness and tailored communication, noting significant improvements in workflow efficiency. Their team's understanding of industry nuances contributes to a personalized approach, making them a strong choice for wellness and fitness startups seeking reliable operational support.
- 1 review for wellness & fitness industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Back-Office Support & Customer Service for Fitness Company (5.0/5, Jun 19, 2025): Big Outsource provided two part-time assistants for a fitness and wellness company. The team focused on financial tracking and documentation and handled client communication and calendar scheduling. [Read Full Review](https://clutch.co/go-to-review/big-outsource/383486)

##### Beauty Experience
Big Outsource has demonstrated strong expertise in the Beauty industry, particularly in managing customer inquiries and product listings for clean beauty brands like True Botanicals. Clients have noted significant improvements in customer response times and overall satisfaction, with one review highlighting a boost in star ratings and returning buyers. The company excels in providing personalized support, matching VAs with relevant experience, thereby enhancing the client’s brand voice and customer engagement. Overall, Big Outsource appears to be a valuable partner for businesses in the Beauty sector.
- 1 review for beauty industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Service Outsourcing for Beauty Brand (5.0/5, Jun 14, 2025): Big Outsource provided customer support services for a clean beauty brand. They managed product listing revisions, responded to customer messages, followed up on reviews and feedback, and more. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381849)

##### Real estate Experience
Big Outsource has demonstrated substantial expertise in the real estate industry, particularly in streamlining project management for clients like TN Homebuyers. Their support resulted in reduced turnaround times and enhanced communication, significantly easing operational chaos. Clients appreciate their reliability and adaptability, which allows for a harmonious integration with creative workflows. Overall, Big Outsource is well-regarded for providing valuable assistance that positively impacts efficiency and client satisfaction in real estate projects.
- 1 review for real estate industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Video Editing Support for Real Estate Investment Company (5.0/5, May 20, 2025): Big Outsource provided ongoing video editing support for a real estate investment company. They organized the production schedule, followed up on approvals, and kept the client updated on project statuses. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375599)

##### Telecommunications Experience
Big Outsource has received positive feedback from telecommunications clients, highlighting their expertise in enhancing customer support and streamlining billing processes. Clients appreciate their strong alignment with company values, effective project management, and swift response to needs, leading to measurable improvements in customer satisfaction and operational efficiency. Their commitment to customer service excellence positions them as a reliable partner for businesses in the telecommunications industry.
- 1 review for telecommunications industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Support for Telecommunications Company (5.0/5, Aug 5, 2023): Big Outsource provides customer and technical support operations services for a telecommunications company. They manage the billing and collection process and help fasten resolution times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222928)

##### Beauty & Cosmetics Experience
Big Outsource has demonstrated significant expertise in the Beauty & Cosmetics industry, particularly in enhancing administrative efficiency and product information management for clients like IGK Hair. Clients appreciate their professional project management, timely delivery, and responsiveness to specific needs. The firm's commitment to understanding unique business requirements and delivering quality services has led to improved customer satisfaction, making them a strong candidate for businesses seeking reliable support in this sector.
- 1 review for beauty & cosmetics industry
- 1 review is 5 stars
- Unknown avg. project cost
- Business & IT Consulting Services for Haircare Company (5.0/5, Aug 5, 2023): Big Outsource was hired to streamline a haircare company's administrative processes. The team oversees these functions, handles backend support, and manages product information to improve efficiency. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222915)

##### Consulting Experience
Big Outsource has demonstrated strong expertise in the Consulting industry, particularly in data management for M&A projects. Clients commend their ethical alignment, effective communication, and timely delivery of services. The feedback highlights their commitment to client values and a supportive work culture, fostering a collaborative environment. Overall, sentiment is highly positive, indicating that potential clients can expect reliable and value-driven consulting support that aligns with their organizational goals.
- 1 review for consulting industry
- 1 review is 5 stars
- Unknown avg. project cost
- Business Services for Mergers & Acquisitions Company (5.0/5, Jul 19, 2023): Big Outsource was hired by a mergers and acquisitions company to support their database project. The team has provided a data manager to conduct data research and provide useful insights for the project. [Read Full Review](https://clutch.co/go-to-review/big-outsource/218011)

##### Retail Experience
Big Outsource has demonstrated significant expertise in the Retail industry, particularly in enhancing customer service and optimizing back office operations for ecommerce clients. A notable example includes their work with Everlane, where they improved customer satisfaction by 30% and reduced order processing time by 40%. Clients commend their agile project management, seamless integration, and commitment to partnership, indicating a strong fit for businesses seeking impactful outsourcing solutions.
- 1 review for retail industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Outsourcing for E-Commerce Retail Company (5.0/5, Aug 16, 2023): Big Outsource handles an e-commerce retail company's customer service. They've established a dedicated team of agents to manage customer inquiries, complaints, and support requests. [Read Full Review](https://clutch.co/go-to-review/big-outsource/225863)

##### Consumer Products Experience
Big Outsource has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing operational efficiency for companies like Fit Organix. Clients praise their structured approach and adaptability, noting a 70% reduction in administrative workload and improved client satisfaction by 15%. Their commitment to timely deliverables and consistent communication has positioned them as a valuable partner for businesses seeking to streamline processes and focus on creative work, making them a strong fit for Consumer Products enterprises.
- 1 review for consumer products industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Back-Office Outsourcing for Organic Meal Delivery Firm (5.0/5, Sep 7, 2025): Big Outsource provided back-office support to an organic meal delivery firm. They managed client correspondence, drafted content for newsletters and email campaigns, and handled daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/403957)

##### Information technology Experience
Big Outsource demonstrates strong expertise in providing virtual assistance across various sectors within the Information Technology industry. Clients have praised their ability to improve operational efficiency, such as reducing customer response times and organizing complex data systems. The overall sentiment is highly positive, highlighting their professionalism, initiative, and adaptability. Businesses seeking reliable support in customer service, data management, and administrative tasks may find Big Outsource to be an invaluable partner.
- 3 reviews for information technology industry
- 3 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Virtual Assistant for IT Co (5.0/5, Jun 12, 2025): Big Outsource provided two virtual assistants for an IT company. The team handled scheduling across multiple calendars, screened emails, and maintained a streamlined Google Drive system. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381438)
- Customer Service Outsourcing for Data Platform (5.0/5, Aug 19, 2025): Big Outsource provided a full-time virtual assistant for a data platform. The assistant managed customer service queries on Amazon, tracked inventory, and updated product listings on Amazon and Shopify. [Read Full Review](https://clutch.co/go-to-review/big-outsource/399468)
- Back Office Outsourcing for Visualization Studio (5.0/5, Sep 18, 2025): Big Outsource provided customer support outsourcing for a visualization studio. The team responded to customer emails, organized a folder system, logged data into spreadsheets, and cleaned up old records. [Read Full Review](https://clutch.co/go-to-review/big-outsource/407090)

##### eCommerce Experience
Big Outsource has received positive feedback for their expertise in managing eCommerce operations, particularly in order processing, invoicing, and enhancing platform aesthetics. Clients commend their project management, timely delivery, and responsiveness to specific needs. Their bilingual capabilities and commitment to quality services significantly improve client satisfaction and operational efficiency, making them a strong candidate for businesses in the eCommerce sector seeking reliable support.
- 3 reviews for ecommerce industry
- 3 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Back Office Support & Graphic Design for E-Commerce Platform (5.0/5, Jul 29, 2023): An e-commerce platform has hired Big Outsource to handle their order processing and invoicing processes. They also provide graphic design support for the client's product listings and promotional materials. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221001)
- Staffing & Back-Office Outsourcing for E-Commerce Company (5.0/5, Jul 24, 2025): Big Outsource provided two part-time assistants for an e-commerce company. The staff helped the client with report creation, attendance tracking, and managing communication in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/big-outsource/392963)
- Virtual Assistant Services for B2B E-Commerce Platform Co (5.0/5, Oct 15, 2025): Big Outsource provided virtual assistant services for a B2B e-commerce platform company. The team managed the client's emails, coordinated customer calls, proofread drafts, and helped prepare content calendars. [Read Full Review](https://clutch.co/go-to-review/big-outsource/413498)

##### Chemicals & Biotechnology Experience
Big Outsource has received positive feedback from clients in the Chemicals & Biotechnology industry, particularly for enhancing customer service operations. Laleh Petrochemical Company noted a 40% reduction in response times and a 20% increase in customer satisfaction after collaborating with Big Outsource. The company's strengths include excellent project management, responsiveness, and a commitment to excellence. Their ability to tailor services to meet specific industry needs positions them as a strong fit for businesses seeking to improve customer support in this sector.
- 1 review for chemicals & biotechnology industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Support Services for Petrochemical Company (5.0/5, Jul 13, 2023): Big Outsource was hired to enhance the customer service operations of a petrochemical company. The team was responsible for streamlining customer support processes and optimizing response times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/216078)

##### Arts, entertainment & music Experience
Big Outsource has received positive feedback from clients in the Arts, entertainment, and music industry for their exceptional customer service and strong project management capabilities. Clients appreciate their understanding of niche industry needs and responsiveness, highlighting effective communication and proactive problem-solving. Overall, their commitment to quality and ability to integrate seamlessly with teams makes them a strong candidate for projects within this sector.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Support for Driving Technology Company (5.0/5, Aug 4, 2023): Big Outsource provides customer support services for a driving technology company. The team manages customer queries, oversees the ticketing system, and coordinates back-office operations. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222337)

##### Education Experience
Big Outsource has demonstrated strong expertise in the Education industry, particularly in enhancing operational efficiency for EdTech companies. Clients commend their professionalism, responsiveness, and cultural alignment. Notably, their data management services have significantly increased productivity and streamlined workflows. The company's commitment to high-quality service and effective project management further solidifies their reputation as a valuable partner for educational institutions seeking reliable support.
- 2 reviews for education industry
- 2 reviews are 5 stars
- Unknown avg. project cost
- Data Entry Process Services for Educational Company (5.0/5, Aug 5, 2023): Big Outsource is responsible for managing the data entry process for an educational company's educational modules. They digitalize the content to streamline the workflow and enhance productivity. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222924)
- Customer Service Outsourcing for EdTech Company (5.0/5, May 20, 2025): Big Outsource provides customer service support for an EdTech company. The team collaborates with the client as their internal customer service team to increase their customer service footprint. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375623)

##### Supply Chain, Logistics, and Transport Experience
Big Outsource has received positive feedback from clients in the Supply Chain, Logistics, and Transport industry, particularly for their expertise in enhancing customer support and call center operations. Clients highlight their efficient project management, timely delivery, and strong alignment with company values. Notable improvements in customer satisfaction and response times indicate a significant impact on operational efficiency. Their ability to understand specific business needs and provide tailored solutions makes them a strong candidate for companies seeking reliable logistics outsourcing.
- 1 review for supply chain, logistics, and transport industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Logistics Company (5.0/5, Jul 23, 2023): Big Outsource provided call center services for a logistics company. They were tasked with processing orders, providing real-time shipment updates, and handling customer queries and inbound and outbound calls. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219024)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praise Big Outsource for their competitive pricing and exceptional value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality outcomes. One client noted a 30% improvement in turnaround time, attributing this success to the efficient support provided at a reasonable cost. Another emphasized the reliability and professionalism of their team, making it feel like an extension of their own operations. Overall, clients regard Big Outsource as a cost-effective solution that enhances operational efficiency.
[Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews)
- $50,000 to $199,999 (15 reviews)
- $10,000 to $49,000 (1 reviews)
- $200,000 to $999,999 (1 reviews)

---

### [PATLive](https://clutch.co/profile/patlive)
#### 4.9 out of 5 star rating (8 reviews)
- 250 - 999 employees
- Tallahassee, FL

#### Services Provided - Allocation of Expertise by Percentage
- 90% Call Center Services
- 10% Customer Service Outsourcing

#### Company description
PATLive is a company specializing in Contact Center Services, providing comprehensive Customer Support Services, including Inbound Call Center and Phone Support. Across reviews, 100% of clients appreciate their efficiency and customer care, with numerous testimonials highlighting time savings and improved call handling. While some note the services are costly, the consensus is that PATLive delivers valuable and professional support consistently, enhancing business operations.
[Visit Website](https://www.patlive.com/?utm_source=Clutch.co&utm_medium=referral)


#### Accessible
Clients have expressed a positive sentiment towards PATLive's accessibility, highlighting their availability and responsiveness. One client commended the team for being 'available and receptive to our needs,' emphasizing that they can reach out whenever necessary. Additionally, the ease of communication with a dedicated point of contact further enhances their accessibility. Overall, clients appreciate the dependable support provided by PATLive, which has significantly improved their operational efficiency.
- Inbound Call Answering for Real Estate Investment Group (5.0/5, Feb 11, 2019): We haven’t had to communicate directly with their team very frequently, but they’ve been available and receptive to our needs. We can call them when necessary, and they send us the messages and information they gather from callers. [Read Full Review](https://clutch.co/go-to-review/patlive/57674)

#### 7 reviews mention Call Center Services

Live Answering Services for Real Estate Firm
5.0/5 — PATLive provides live phone answering services for a real estate company. Call center agents follow a prescribed script that is integrated with an online database.

- 6 of 7 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/patlive/55965)

#### Experience in 3 industries

PATLive has demonstrated strong expertise in the real estate and healthcare industries, receiving positive feedback for their responsive and professional call answering services. Real estate clients appreciate their ability to manage high call volumes, enhancing efficiency and lead generation. In healthcare, they provide timely responses that improve client engagement. Overall, sentiment is highly favorable, particularly for small businesses seeking reliable phone support, making them a suitable choice for real estate and healthcare sectors.
[Read All Reviews](https://clutch.co/profile/patlive?verified=true#reviews)

##### Sports Experience
PATLive has demonstrated strong expertise in supporting sports industry clients, particularly small business operators like martial arts academies. Their 24/7 message-taking service allows owners to manage customer interactions effectively, enhancing professional impressions and operational efficiency. Clients appreciate the seamless communication and adaptability of PATLive's services, although some note the costs can be high. Overall, the sentiment is positive, highlighting PATLive's ability to alleviate operational burdens for sports businesses.
- 1 review for sports industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Inbound Call Answering for Mixed Martial Arts Academy (5.0/5, Feb 12, 2019): PATLive provides 24/7 call answering services for a mixed martial arts academy, and they document and share the information from each call via email.
 [Read Full Review](https://clutch.co/go-to-review/patlive/58509)

##### Real estate Experience
PATLive has received positive feedback from real estate clients, highlighting their expertise and effectiveness in phone answering services. Clients emphasize time savings, improved efficiency, and the ability to focus on core business strengths. Their experience in the real estate sector is noted as a significant advantage, making them a valuable partner for both small and larger real estate enterprises. Overall, sentiment reflects satisfaction with PATLive's customer service and a strong recommendation for industry peers.
- 5 reviews for real estate industry
- 4 reviews are 5 stars
- Less than $10,000 avg. project cost
- Answering Services for Real Estate Investment Firm (4.5/5, Feb 5, 2019): PATLive acts as the inbound call center for a real estate investment company. Following a set script, they process incoming calls and support marketing efforts.
 [Read Full Review](https://clutch.co/go-to-review/patlive/54747)
- Live Answering Services for Real Estate Firm (5.0/5, Feb 7, 2019): PATLive provides live phone answering services for a real estate company. Call center agents follow a prescribed script that is integrated with an online database.
 [Read Full Review](https://clutch.co/go-to-review/patlive/55965)
- Live Answering for Real Estate Investor (5.0/5, Feb 8, 2019): PATLive provides live answering service, taking calls that come in both within and outside of business hours.
 [Read Full Review](https://clutch.co/go-to-review/patlive/56898)
- Inbound Call Answering for Real Estate Investment Group (5.0/5, Feb 11, 2019): PATLive provides phone answering services for a real estate insurance business. They supply a team to gather key information from callers and communicate the messages with internal staff.
 [Read Full Review](https://clutch.co/go-to-review/patlive/57674)
- 24/7 Answering Services for Residential Real Estate Investing Firm (5.0/5, Feb 12, 2019): PATLive provides live answering services for a small business. They answer calls, use a predetermined script, and send key information to internal personnel to streamline the process.
 [Read Full Review](https://clutch.co/go-to-review/patlive/58344)

##### Healthcare Experience
Client feedback highlights PATLive's expertise in providing 24/7 call answering services for the Healthcare industry, specifically for businesses like New England Hypnosis & Weightloss. Their prompt response capability has significantly improved client engagement, saving time and enhancing customer satisfaction. The provider is noted for their competent and professional communication, which fosters confidence among clients. Overall, PATLive is positioned as a reliable partner for Healthcare businesses seeking efficient and cost-effective communication solutions.
- 1 review for healthcare industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- 24/7 Call Answering for Weight Loss Service (5.0/5, Feb 12, 2019): Providing a live 24/7 answering service, PATLive answers incoming phone calls, responds to customers' questions, and notifies the in-house team as soon as the call comes in.
 [Read Full Review](https://clutch.co/go-to-review/patlive/58329)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients frequently note that while PATLive's services are perceived as somewhat expensive, the overall value for money is high. For instance, one client stated, "they're expensive, but I can't complain because they definitely solved a problem I had." Another remarked, "working with PATLive is money well-spent and I value their services." Overall, users emphasize the efficiency and professionalism provided, justifying the investment as essential for their business operations.
[Read All Reviews](https://clutch.co/profile/patlive?verified=true#reviews)
- Less than $10,000 (7 reviews)

---

### [Outsource and Save](https://clutch.co/profile/outsource-save)
#### 5 out of 5 star rating (8 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees

#### Services Provided - Allocation of Expertise by Percentage
- 35% Back Office Outsourcing
- 35% Call Center Services
- 15% Customer Service Outsourcing
- 15% Sales Outsourcing

#### Company description
Outsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.
[Visit Website](https://outsourceandsave.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Easy to work with
Clients consistently describe Outsource and Save as easy to work with, highlighting their effective communication and responsiveness. One CEO noted the seamless onboarding process, where dedicated managers quickly grasped their needs and provided immediate solutions. The availability of managers for after-hours assistance and the establishment of a daily communication channel were particularly praised, leading to a highly collaborative environment. Overall, client sentiment reflects strong satisfaction with the company's approachability and support.
- Staff Hiring Services for Laundry Company (5.0/5, Aug 1, 2024): We had two dedicated managers who oversaw the entire campaign and maintained constant communication with us. They trained every staff member to ensure they understood our business practices. They also set up a group chat system, allowing us to communicate with the entire team daily during work hours for any questions or concerns. Additionally, the managers were available to assist us after hours. They responded to our needs in various ways; we particularly liked the chat feature, but they were always ready for phone calls or video calls as well. [Read Full Review](https://clutch.co/go-to-review/outsource-save/304437)

#### 1 review mentions Answering services

Answering services Experience
Outsource and Save has received overwhelmingly positive feedback in their Answering services, with 100% of clients satisfied with their results. Strengths highlighted include their effective communication, bilingual staff, and ability to streamline operations, particularly in scheduling and logistics. Clients appreciate their transparency and quick onboarding process. Notably, their strategic hiring led to significant payroll savings and improved customer service, ensuring no missed calls or appointments.
- 1 of 1 Answering services reviews is 5 stars
- $50,000 – $199,999 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/outsource-save#review-304437)

#### Experience in 7 industries

Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.
[Read All Reviews](https://clutch.co/profile/outsource-save?verified=true#reviews)

##### Manufacturing Experience
Outsource and Save has demonstrated exceptional expertise in the Manufacturing industry, particularly in the creation of custom prosthetic and orthotic devices. Their telemarketing and back-office support have significantly enhanced client outreach and operational efficiency for businesses like Bright Light Fabrications. Clients commend their responsiveness, budget-friendly services, and effective project management, leading to improved sales and customer satisfaction. Overall, their ability to deliver high-quality support makes them a strong candidate for manufacturing businesses seeking operational enhancement.
- 1 review for manufacturing industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Telemarketing & Data Entry Outsourcing for Manufacturing Co (5.0/5, Aug 1, 2024): Outsource and Save provides B2B telemarketing services for a manufacturing company. The team performs customer support, data entry records, and order-taking processes. [Read Full Review](https://clutch.co/go-to-review/outsource-save/304661)

##### Financial services Experience
Outsource and Save has demonstrated strong expertise in the Financial services industry, particularly in commercial and residential real estate financing. Clients report significant growth in earnings and client retention rates exceeding 90%. The firm's alignment with client values and proactive communication enhances their effectiveness. Positive feedback highlights their professionalism and integration into clients' operations, making them a valuable partner for businesses seeking to scale in the financial sector.
- 1 review for financial services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Campaign Dev & Client Outreach for Real Estate Financing Co (5.0/5, Aug 1, 2024): Outsource and Save has been hired by a real estate financing company to provide existing and new client outreach services. The team has also developed campaigns, aiming to increase the client's earnings. [Read Full Review](https://clutch.co/go-to-review/outsource-save/304657)

##### Consumer products & services Experience
Outsource and Save has demonstrated significant expertise in the Consumer products & services industry, particularly in operational logistics and staff management for companies like Pick N Drop Laundry. Clients praise their affordable pricing, effective communication, and the ability to streamline processes, leading to heightened customer satisfaction and operational efficiency. Their bilingual staffing solutions have notably expanded client service capabilities, making them a strong fit for businesses seeking reliable and adaptable support in this sector.
- 1 review for consumer products & services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Staff Hiring Services for Laundry Company (5.0/5, Aug 1, 2024): Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery logistics. [Read Full Review](https://clutch.co/go-to-review/outsource-save/304437)

##### Consulting Experience
Outsource and Save has received positive feedback within the Consulting industry for their expertise in lead management and appointment setting. Clients appreciate their diligence and strong communication, emphasizing the effectiveness of their workflow and adaptability to client needs. The company's ability to alleviate workload through meticulous follow-ups and appointment scheduling showcases their impact, making them a suitable choice for businesses seeking reliable consulting support.
- 1 review for consulting industry
- 1 review is 5 stars
- Unknown avg. project cost
- BPO Services for Franchise Consulting Company (5.0/5, Apr 27, 2022): Outsource and Save provided BPO services for a franchise consulting company. They used a CRM for data entry and followed up with sales calls, emails, and texts to set an appointment with the client.
 [Read Full Review](https://clutch.co/go-to-review/outsource-save/16813)

##### Human Resources Experience
Outsource and Save has garnered positive feedback in the Human Resources industry, particularly for their effective sales and recruitment support during challenging times. Clients appreciate their thorough intake process, excellent customer service, and the ability to deliver tangible results, such as a 60% profit increase. Their expertise in aligning workflows and processes demonstrates a strong commitment to client needs, making them a suitable partner for businesses seeking HR solutions.
- 1 review for human resources industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Sales & Recruitment for Staffing & Recruiting Company (5.0/5, Apr 13, 2022): Outsource and Save provided recruiting and sales services for a staffing and recruiting company. They presented a service agreement that outlined logistics and assisted the client's in reopening the business.
 [Read Full Review](https://clutch.co/go-to-review/outsource-save/15862)

##### Healthcare Experience
Outsource and Save has received positive feedback from healthcare clients, highlighting their expertise in administrative management and customer service optimization. Clients noted a significant improvement in patient satisfaction and operational efficiency, with one client reporting a 70% reduction in payroll costs. Their proactive communication and ability to tailor services to specific needs were also praised. Overall, the sentiment reflects their strong impact in the healthcare sector, making them a suitable choice for organizations seeking effective outsourcing solutions.
- 2 reviews for healthcare industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center Services for Management Service Organization (5.0/5, Apr 13, 2022): Outsource and Save provides telephone operator and customer service for a management service organization. The tasks include inbound and outbound scheduling, insurance verification, and communication services.
 [Read Full Review](https://clutch.co/go-to-review/outsource-save/15861)
- Administrative Support for Prosthetic and Orthotic Provider (5.0/5, Apr 13, 2022): Outsource and Save provides administrative support to a prosthetic and orthotic medical provider. They're responsible for incoming data entry, account updates, processing, and case tracking, among other things.
 [Read Full Review](https://clutch.co/go-to-review/outsource-save/15863)

##### Construction Experience
Outsource and Save has received positive feedback from clients in the Construction industry, particularly in plumbing services. Clients appreciated the company's ability to manage high volumes of calls, coordinate jobs efficiently, and reduce payroll costs by over 68%. Their training and operational support were highlighted as key strengths, ensuring seamless integration without noticeable accents. This expertise in remote management and cost efficiency makes them a strong candidate for businesses seeking reliable outsourcing solutions in the Construction sector.
- 1 review for construction industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Plumbing Company (5.0/5, Apr 13, 2022): A plumbing company hired Outsource and Save for call center services. They handled inbound and outbound calls for appointment booking, end client’s concerns, property management, quotations, and bookkeeping. 
 [Read Full Review](https://clutch.co/go-to-review/outsource-save/15860)

#### Completed projects in 4 cities
- Miami, Florida (1 projects)
- Glendale, California (1 projects)
- Los Angeles, California (5 projects)
- Pasadena, California (1 projects)

This provider is available in 1 time zone:
- Pacific Standard Time (PST)
This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/outsource-save?verified=true#reviews)

---

### [HelpSquad](https://clutch.co/profile/helpsquad)
#### 5 out of 5 star rating (11 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Doylestown, PA

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 30% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
HelpSquad is a customer service center offering a range of services, including inbound call center and customer support services. The company is lauded for its exceptional communication and alignment with client needs, achieving around 33% labor cost savings and enhancing service hours by 25%. Approximately 100% of reviewers praise their project management and adaptability, highlighting their ability to deliver tailored solutions promptly.
[Visit Website](https://helpsquad.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-answering-services-legal-industry)


#### Timely
Overall, client feedback regarding HelpSquad's timeliness is overwhelmingly positive. Clients consistently report that tasks are completed on time, with one client noting that communication and project management were executed in a timely manner. Another client highlighted HelpSquad's ability to handle inquiries 'in a timely and professional manner,' emphasizing their responsiveness. The sentiment reflects a strong commitment to punctuality and effective communication throughout the project lifecycle.
- Customer Service Outsourcing for Medical Company (5.0/5, Aug 1, 2024): HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay. [Read Full Review](https://clutch.co/go-to-review/helpsquad/304600)
- Call Center Services for Moving & Storage Company (5.0/5, Feb 13, 2024): Yes, communication and project management was done in a timely fashion. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268656)
- Call Center Services for Property Management Company (5.0/5, Dec 10, 2025): Tasks are completed on time and any issues resolved quickly. Team takes feedback with urgency and care. [Read Full Review](https://clutch.co/go-to-review/helpsquad/424826)
- Virtual Agent Dev for Omnichannel Support Solutions Co (5.0/5, Feb 22, 2024): HelpSquad delivered exactly what we needed and helped us save time, so I gave them a five out of five. Everything was satisfactory with HelpSquad's project management in terms of delivering on time and within budget. The product enabled us to handle phone calls, emails, and chats during back-to-back meetings, which helped us accomplish more tasks within a day. [Read Full Review](https://clutch.co/go-to-review/helpsquad/270777)
- API Integration for Life Science Community (5.0/5, Feb 29, 2024): All deadlines were met during implementation. Since then, the team has been responsive and helpful. [Read Full Review](https://clutch.co/go-to-review/helpsquad/272451)

#### 8 reviews mention Call Center Services

Call Center Services for Property Management Company
5.0/5 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms.
- 8 of 8 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/helpsquad/424826)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight HelpSquad's competitive pricing and strong value for money. One client noted a 33% labor cost savings while maintaining high service quality, emphasizing the good value for cost. Another praised the personalized service and broad technical depth relative to their budget. Overall sentiment reflects satisfaction with the affordability and effectiveness of the services provided, with multiple clients stating that HelpSquad fits well within their budgets and meets their needs without sacrificing quality.
[Read All Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews)
- Less than $10,000 (3 reviews)
- $10,000 to $49,000 (3 reviews)
- $50,000 to $199,999 (1 reviews)
- $200,000 to $999,999 (1 reviews)

#### Completed projects in 9 cities
- New Orleans, Louisiana (1 projects)
- Rochester, Minnesota (1 projects)
- San Diego, California (1 projects)
- Lexington, Kentucky (1 projects)
- Oak Brook, Illinois (1 projects)
- Lawrenceville, New Jersey (1 projects)
- Hatboro, Pennsylvania (3 projects)
- Quakertown, Pennsylvania (1 projects)
- Souderton, Pennsylvania (1 projects)

This provider is available in 1 time zone:
- Eastern Standard Time (EST)
This provider is fluent in 3 languages:
- English
- Filipino
- Spanish
[View Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews)

---

### [Verbatim Virtual Receptionists](https://clutch.co/profile/verbatim-virtual-receptionists)
#### 4.8 out of 5 star rating (2 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Thatcham , England

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 68% Call Center Services
- 10% Customer Service Outsourcing
- 12% Sales Outsourcing

#### Company description
Verbatim Virtual Receptionists is a Contact Center Services provider specializing in call handling and customer support services. The company receives positive feedback for its seamless integration with client systems and proactive service improvements, with nearly 100% satisfaction. Clients appreciate their professional receptionists, with 90% highlighting their impressive call management and personal touch. Responsive to feedback, Verbatim excels in enhancing customer service efficiency.
[Visit Website](https://verbatim-cc.co.uk?utm_source=clutch&utm_medium=clutch&utm_campaign=clutch)


#### High-quality work
Clients consistently praise Verbatim Virtual Receptionists for delivering high-quality work, particularly highlighting the professionalism and training of their receptionists. One client noted, "The quality of their receptionists really stands out," and emphasized their effective handling of increased call volumes during peak times without missing any calls. Overall, the sentiment reflects strong satisfaction with the service quality and responsiveness, reinforcing Verbatim's reputation as a reliable partner in managing client communications.
- Overflow Call Handling for Outsourcer (5.0/5, Apr 24, 2020): The quality of their receptionists really stands out. They put all their staff through a comprehensive call handling and service course which really shows when compared to other companies we have experienced. With the recent virus outbreak, they really came into their own as our call volumes were almost 10 times higher than usual for almost 2 weeks. [Read Full Review](https://clutch.co/go-to-review/verbatim-virtual-receptionists/68894)

#### 2 reviews mention Call Center Services

Overflow Call Handling for Outsourcer
5.0/5 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM system.

- 1 of 2 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/verbatim-virtual-receptionists/68894)

#### Experience in 2 industries

Verbatim Virtual Receptionists has received positive feedback across various industries, notably IT outsourcing and software development. Clients commend their adaptability, professionalism, and quality of service, with specific praise for their ability to efficiently manage overflow calls and filter low-priority inquiries. The overall sentiment is highly favorable, particularly for businesses seeking to improve customer service and operational efficiency. Their proficiency in CRM integration and responsiveness to client feedback further enhances their reputation as a reliable partner in these sectors.
[Read All Reviews](https://clutch.co/profile/verbatim-virtual-receptionists?verified=true#reviews)

##### IT Services Experience
Verbatim Virtual Receptionists demonstrates strong expertise in the IT services sector, particularly in providing efficient call handling and CRM integration for outsourcing IT providers. Clients praise their professionalism, responsiveness, and the quality of their receptionists, which significantly enhances client satisfaction and operational efficiency. The ability to manage increased call volumes effectively, especially during peak times, underscores their reliability. Overall, their commitment to improvement and seamless workflows positions them as a valuable partner for IT service providers seeking enhanced customer support solutions.
- 1 review for it services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Overflow Call Handling for Outsourcer (5.0/5, Apr 24, 2020): An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM system.
 [Read Full Review](https://clutch.co/go-to-review/verbatim-virtual-receptionists/68894)

##### Software Experience
Verbatim Virtual Receptionists demonstrates strong expertise in filtering calls, particularly for software companies needing efficient communication solutions. Clients appreciate their personable approach and responsiveness, which enhances project management efficiency. The positive feedback highlights their ability to adapt services to client needs, ultimately allowing clients to focus on core operations. Overall, their commitment to understanding client goals positions them as a valuable partner for businesses in the Software industry.
- 1 review for software industry
- $10,000 – $49,000 avg. project cost
- Call-Answering for Education Software Developers (4.5/5, Apr 21, 2020): Verbatim Virtual Receptionists provide answering services to the client. They field all the client’s calls and transfer them to the in-house team as appropriate. 
 [Read Full Review](https://clutch.co/go-to-review/verbatim-virtual-receptionists/65345)

#### 4.5 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Verbatim Virtual Receptionists' cost-effectiveness and value for money. One client noted their affordable pricing coupled with flexible integration services, which impressed decision-makers. Another stated they invest between $5,000-$6,000 annually, emphasizing satisfaction with the time saved and improved focus on customer support. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided, with clients appreciating the personal touch and responsiveness to feedback.
[Read All Reviews](https://clutch.co/profile/verbatim-virtual-receptionists?verified=true#reviews)
- $10,000 to $49,000 (2 reviews)

---

### [Evoice](https://clutch.co/profile/evoice)
#### 4.5 out of 5 star rating (27 reviews)
- 250 - 999 employees

#### Services Provided - Allocation of Expertise by Percentage
- 55% Call Center Services
- 25% Customer Service Outsourcing
- 20% Transcription

#### Company description
Evoice is a provider of Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The company is praised for its reliable and high-quality service, with clients reporting significant time savings and satisfaction. Approximately 100% of reviewers commend Evoice for their outstanding customer service and effective call handling.
[Visit Website](https://www.evoice.com/)


#### Trustworthy
Clients regard Evoice as a trustworthy service provider, highlighting their dedication and customer-oriented approach. One client noted that Evoice's services saved them $25,000 monthly, allowing them to focus on their core business. The positive feedback emphasizes their reliability in handling customer calls and complaints, further reinforcing the sentiment of trustworthiness. Overall, the feedback reflects a strong confidence in Evoice's capability to deliver effective and efficient inbound services.
- Customer Support and Order Processing for Education Company (5.0/5, Nov 2, 2017): They are trustworthy, dedicated, and customer oriented. [Read Full Review](https://clutch.co/go-to-review/evoice/146324)

#### 27 reviews mention Call Center Services

Easy to Use and Cost Effective Service
4.5/5 — 
- 10 of 27 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/evoice/116850)

#### Experience in 14 industries

Evoice has garnered positive feedback across various industries, including Gaming, Education, Financial Services, Utilities, and Retail. Clients consistently praise their reliability, customer service, and time-saving capabilities. In Education and Gaming, they are noted for efficiently handling high volumes of inbound calls. The overall sentiment is favorable, emphasizing Evoice's expertise in enhancing customer service experiences and providing tailored solutions that align with diverse industry needs.
[Read All Reviews](https://clutch.co/profile/evoice?verified=true#reviews)

##### Other industries Experience
Evoice has received positive feedback from clients in the Other industries sector, highlighting their expertise in providing high-quality inbound services. Clients appreciate the reliability and efficiency of their customer service solutions, noting significant time and cost savings. The company's attractive pricing structure and excellent communication practices further enhance their reputation. Overall, Evoice is regarded as a trusted partner for businesses seeking to improve customer service and operational efficiency.
- 9 reviews for other industries industry
- 3 reviews are 5 stars
- Less than $10,000 avg. project cost
- Helpful Service for Healthcare Company (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/117031)
- Affordable and Reliable Service (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/117123)
- Evoice is a Great Tool (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/117297)
- Better Customer Service and Quality (3.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/117623)
- Evoice Provides Positive Results (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/117699)
- Email and Social Media Services with Easy Accesibility (2.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/117843)
- Evoice is an Excellent Service (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/118233)
- Customer-based Answering Support for Finance Branch  (4.5/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/136644)
- Answering Services for Finance Branch  (4.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/146648)

##### Gaming Experience
Evoice has demonstrated strong expertise in providing customer service solutions tailored for the Gaming industry. Clients appreciate their efficient answering services and the calming effect of their support, highlighting the provider's ability to effectively manage high volumes of calls. Overall sentiment is positive, with clients recognizing the strength of Evoice's customer service while suggesting that increased advertising could enhance awareness. This makes Evoice a viable option for Gaming companies seeking reliable inbound services.
- 2 reviews for gaming industry
- Less than $10,000 avg. project cost
- Answering & Customer Services for Gaming Company (4.5/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/136575)
- Answering Services Project for Gaming Company (4.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/146619)

##### Utilities Experience
Evoice has received favorable feedback within the Utilities industry, showcasing their expertise in delivering tailored solutions that address specific client challenges. Clients have praised their ability to enhance operational efficiency and improve customer engagement through innovative strategies. The overall sentiment indicates a strong belief in Evoice's capacity to positively impact utility companies, making them a suitable partner for businesses seeking to optimize their services and achieve meaningful results.
- 1 review for utilities industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Reliable Service for Utilities Company (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/117964)

##### Education Experience
Evoice has demonstrated significant expertise in the Education sector, effectively managing high volumes of inbound calls and customer service needs. Clients highlight their reliability, dedication, and customer-oriented approach, noting a substantial time and cost savings, allowing educational institutions to concentrate on their core missions. Overall sentiment reflects satisfaction with Evoice's performance, positioning them as a strong partner for organizations seeking efficient communication solutions in the Education industry.
- 2 reviews for education industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Call Routing Makes it a Great Tool (4.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/117930)
- Customer Support and Order Processing for Education Company (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/146324)

##### Financial services Experience
Evoice has demonstrated notable expertise in the Financial services industry, with clients praising their ability to deliver tailored solutions that enhance operational efficiency. Their comprehensive understanding of industry challenges and commitment to delivering impactful results have garnered positive feedback, indicating a strong alignment with the needs of potential clients in this sector. Overall, Evoice's strengths and proven track record suggest they are well-equipped to support financial organizations seeking to drive innovation and improve service delivery.
- 2 reviews for financial services industry
- Less than $10,000 avg. project cost
- Easy to Use and Cost Effective Service (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/116850)
- Easy to Use and Has a Mobile App (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/117898)

##### Telecommunications Experience
Evoice demonstrates strong expertise in the Telecommunications industry, with clients praising their innovative solutions and reliable service delivery. Reviewers highlight the company's ability to effectively address challenges and implement impactful strategies tailored to their telecommunications needs. The overall sentiment reflects satisfaction with Evoice's performance, positioning them as a solid choice for businesses seeking a dependable partner in the telecommunications sector.
- 1 review for telecommunications industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Online Chat Features for Telecomm Firm (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/117530)

##### Automotive Experience
Evoice demonstrates strong expertise in the Automotive industry, receiving positive feedback for their innovative solutions that effectively address client challenges. Clients have highlighted their ability to enhance customer engagement and streamline operations, contributing significantly to the overall performance of automotive projects. The firm's strengths in communication and responsiveness are noted as key factors in their successful collaborations, making them a reliable partner for businesses seeking to improve their automotive services.
- 1 review for automotive industry
- Less than $10,000 avg. project cost
- Integrates Well With Business and Great Quality (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/117425)

##### Real estate Experience
Evoice has demonstrated strong expertise in the real estate industry, receiving positive feedback for their tailored communication solutions that enhance client engagement. Clients appreciate their responsive support and innovative strategies that have significantly improved lead generation and conversion rates. Overall, the sentiment highlights Evoice's ability to deliver impactful results, making them a strong candidate for businesses seeking to elevate their presence in the real estate market.
- 1 review for real estate industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Affordable and Easy to Set Up Service (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/117251)

##### Arts, entertainment & music Experience
Evoice has garnered positive feedback in the Arts, entertainment & music industry, showcasing their expertise in delivering tailored solutions that resonate with clients' artistic visions. Clients commend their innovative approaches and strong communication, highlighting the company's ability to enhance project outcomes. The overall sentiment reflects satisfaction with Evoice's performance, making them a compelling choice for businesses seeking reliable partnerships in the Arts, entertainment & music sector.
- 1 review for arts, entertainment & music industry
- Less than $10,000 avg. project cost
- Very Innovative Answering Service (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/117181)

##### Advertising & marketing Experience
Evoice demonstrates strong expertise in the Advertising & Marketing industry, with clients praising their strategic approach and creativity in campaigns. Reviewers highlight the company's ability to deliver impactful solutions that drive engagement and enhance brand visibility. Overall sentiment reflects satisfaction with Evoice's commitment to achieving client objectives, making them a potentially valuable partner for businesses seeking effective marketing strategies.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Innovative and Convenient Answering Service (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/116790)

##### Manufacturing Experience
Evoice demonstrates strong expertise in the Manufacturing industry, receiving positive feedback for their innovative solutions and ability to enhance operational efficiency. Clients have praised their responsiveness and collaborative approach, noting significant improvements in productivity and cost management. Overall, Evoice is positioned as a reliable partner for manufacturers seeking to optimize processes and drive growth.
- 2 reviews for manufacturing industry
- Less than $10,000 avg. project cost
- Good Performance for Manufacturing Firm (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/116711)
- Evoice is an Excellent Answering Service (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/116847)

##### Hospitality & leisure Experience
Evoice has garnered positive feedback within the Hospitality & leisure industry, highlighting their expertise in enhancing customer engagement and operational efficiency. Clients appreciate their ability to deliver tailored solutions that address specific challenges, leading to improved guest experiences and operational outcomes. The overall sentiment reflects a strong confidence in Evoice's capabilities, making them a suitable partner for businesses seeking to innovate and elevate their service offerings in this sector.
- 1 review for hospitality & leisure industry
- $10,000 – $49,000 avg. project cost
- Great, Inexpensive Tool for the Hospitality Company (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/116678)

##### Retail Experience
Evoice demonstrates significant expertise in the Retail industry, as evidenced by positive client feedback highlighting their ability to enhance customer engagement and streamline communication processes. Clients have praised their innovative solutions that effectively address industry-specific challenges, resulting in improved operational efficiency. Overall, the sentiment reflects that Evoice is a reliable partner for Retail businesses seeking to optimize their customer interactions and drive growth.
- 3 reviews for retail industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Evoice is a Decent Answering Service for Startup (3.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/116923)
- Evoice Has Great Sound Quality (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/117679)
- Evoice is a Wonderful Asset (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/117703)

##### Healthcare Experience
Evoice has demonstrated robust expertise in the Healthcare industry, with clients acknowledging their innovative solutions and impactful results. Reviews highlight the company's ability to address complex challenges and deliver tailored strategies that enhance operational efficiency. Overall, client sentiment is highly positive, indicating that Evoice is well-equipped to support healthcare providers in achieving their business objectives, making them a strong candidate for potential partnerships in this sector.
- 1 review for healthcare industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Helpful Service for Healthcare Company (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/evoice/117031)

#### Completed projects in 24 cities
- North Little Rock, Arkansas (1 projects)
- Tampa, Florida (1 projects)
- Athens, Georgia (1 projects)
- Asheville, North Carolina (1 projects)
- Jackson, Tennessee (1 projects)
- New Britain, Connecticut (1 projects)
- Burbank, Illinois (1 projects)
- Anderson, Indiana (1 projects)
- The Bronx, New York (1 projects)
- Buffalo, New York (3 projects)
- Mineola, New York (1 projects)
- Lodi, California (1 projects)
- Long Beach, California (2 projects)
- Los Angeles, California (1 projects)
- San Francisco, California (1 projects)
- San Jacinto, California (1 projects)
- Honolulu, Hawaii (1 projects)
- Cambridge, Massachusetts (1 projects)
- Brevard, North Carolina (1 projects)
- Needles, California (1 projects)
- Newark, California (1 projects)
- Madison, Tennessee (1 projects)
- Winthrop, Maine (1 projects)
- Faber, Virginia (1 projects)

[View Reviews](https://clutch.co/profile/evoice?verified=true#reviews)

---

### [Solvo Global](https://clutch.co/profile/solvo-global)
#### 5 out of 5 star rating (7 reviews)
- $50,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 15% Call Center Services
- 10% Finance & Accounting Outsourcing (FAO)
- 10% HR Outsourcing
- 10% Recruiting
- 5% Sales Outsourcing
- 10% IT Staff Augmentation
- 10% Staffing

#### Company description
Solvo Global is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services and executive administrative support. Their exceptional professionalism and well-structured processes have impressed clients, with 100% of reviews highlighting effective communication and a proactive approach. All reviewers commend their ability to exceed expectations and enhance business operations through well-documented processes and efficient staff management.
[Visit Website](https://solvoglobal.com/remote-staffing-agency/?utm_source=clutch&utm_medium=affiliate&utm_campaign=7013a000001tbwm&utm_content=general-lp)


#### Exceptional performance
Clients have expressed exceptional satisfaction with Solvo Global's performance, highlighting significant cost savings without sacrificing service quality. A CEO noted the impressive professionalism and intelligence of Salvo’s staff, who are well-trained and bilingual, catering effectively to client needs. The seamless integration and zero drop-off in service quality further underscore their exceptional service. Overall, clients commend Solvo for their detailed attention to business needs and the impressive results achieved.
- BPO Services for Management Consulting Firm (5.0/5, Nov 22, 2021): Solvo mapped out my business processes to create a well-documented SOP and provides me with access to KPI dashboards. My employees seem to have a cultural disposition to exceed expectations and strive for success. They've removed the burden and distraction of specific business operations with a higher level of execution for a lower price. [Read Full Review](https://clutch.co/go-to-review/solvo-global/5282)
- Outsourced Staff for Insurance Company (5.0/5, May 15, 2020): Fantastic results. Since we have contracted with Salvo we have seen a significant reduction in our overall staffing expense, which has brought us back to an acceptable net margin, one we can work with and grow with. We have been very impressed with Salvo and the way in which they have helped our organization. Very professional and knowledgeable about the outsource staffing space. They take the time to learn your business and needs and cater their staff to meet those needs, as opposed to just throwing bodies at the problem. [Read Full Review](https://clutch.co/go-to-review/solvo-global/88854)

#### 1 review mentions Call Center Services

BPO Services for Management Consulting Firm
5.0/5 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other admin tasks.

- 1 of 1 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/solvo-global/5282)

#### Experience in 5 industries

Solvo Global has demonstrated expertise across various industries, including Arts, Entertainment, Legal, Information Technology, and Business Services. Clients commend their professionalism, high-quality talent pool, and effective communication. Feedback reveals strong impacts on cost efficiency, scalability, and operational support. The overall sentiment is highly positive, indicating Solvo Global's suitability for clients seeking reliable staffing and operational solutions within these sectors.
[Read All Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews)

##### Arts, entertainment & music Experience
Solvo Global has received positive feedback for its expertise in the Arts, entertainment, and music industry, particularly in talent acquisition and management. Clients highlighted the company's exceptional talent pool, high communication standards, and customized support, which contribute to effective scaling and growth. The professionalism and responsiveness of Solvo Global's team were consistently praised, positioning them as a strong partner for businesses seeking to enhance their operational efficiency in this sector.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Business Consulting & Recruiting Servies for Booking Agency (5.0/5, Nov 9, 2023): Solvo Global provides business consulting and recruiting services for a booking agency. The team manages candidates' interviews and supports the client in the hiring and scaling process. [Read Full Review](https://clutch.co/go-to-review/solvo-global/248476)

##### Sports Experience
Solvo Global has demonstrated strong expertise in the Sports industry, particularly in building online team stores and graphic design. Clients appreciate their dedication and effective workflow, noting that every challenge was met with determination, leading to significant project success. The personalized service and professionalism have earned high praise, making them a promising choice for clients seeking reliable partners in the Sports domain.
- 1 review for sports industry
- 1 review is 5 stars
- Unknown avg. project cost
- Dev & Design Support for Sporting Goods Company (5.0/5, Jan 24, 2022): Solvo Global is helping a sporting goods company build online team stores and design their graphics. They were hired by the client based on their affordable pricing.
 [Read Full Review](https://clutch.co/go-to-review/solvo-global/9343)

##### Other Industry Experience
Solvo Global has demonstrated exceptional expertise in staff augmentation within the Other Industry sector, particularly in logistics and operational support. Clients highlight their professionalism, responsiveness, and ability to scale operations effectively, leading to significant cost savings. One client reported savings of over $2 million annually, attributing their growth directly to Solvo's contributions. Overall, the sentiment is overwhelmingly positive, with clients recommending their services for reliable support and impactful results.
- 1 review for other industry industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Staff Augmentation for Metals Manufacturer (5.0/5, Jul 23, 2020): Solvo is the long-term staff augmentation partner for a steel manufacturer. The team provides support across a range of departments, from IT, to accounting, to sales and beyond.
 [Read Full Review](https://clutch.co/go-to-review/solvo-global/143254)

##### Business services Experience
The feedback from clients in the Business services industry highlights Salvo Global's expertise in reducing staffing costs while maintaining high service quality. Clients appreciate the professionalism and bilingual capabilities of Salvo's staff, which align with their operational needs. The company's ability to understand client requirements and tailor solutions has led to significant positive outcomes, including improved net margins and effective workflow integration. Overall sentiment is highly positive, emphasizing Salvo's impact and reliability as a staffing partner.
- 1 review for business services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Outsourced Staff for Insurance Company (5.0/5, May 15, 2020): Solvo Global provided outsourced staffing. Their team supplied bilingual staff to assist with customer support.
 [Read Full Review](https://clutch.co/go-to-review/solvo-global/88854)

##### Legal Experience
Solvo Global has received positive feedback from clients in the Legal industry, highlighting their expertise in sourcing skilled candidates for administrative and technical roles. Clients appreciate their professionalism, seamless communication, and ability to create tailored solutions that enhance operational efficiency. Notably, organizations like Debt Cleanse Group emphasized Solvo's responsive service and the effectiveness of integrating teams for project management. Overall, the sentiment is highly favorable, indicating that Solvo Global is a strong candidate for legal firms seeking reliable support.
- 2 reviews for legal industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- BPO Services for Management Consulting Firm (5.0/5, Nov 22, 2021): Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other admin tasks.
 [Read Full Review](https://clutch.co/go-to-review/solvo-global/5282)
- Development for Legal Service Access Firm (5.0/5, Jul 28, 2020): Solvo Global provides ongoing web dev services to a debt cleansing legal services provider, helping them build out marketing materials, integrate with their mobile app, and implement CRM and other integrations.
 [Read Full Review](https://clutch.co/go-to-review/solvo-global/146525)

##### Information technology Experience
Solvo Global has demonstrated strong expertise in call-center support and customer care within the Information Technology industry. Clients commend their high-quality, motivated team and effective project management, consistently meeting deadlines and delivering on promises. Noteworthy feedback highlights their client-centric approach and competitive pricing. Overall, Solvo Global is regarded as a reliable partner, making them a suitable choice for businesses seeking efficient technology-driven solutions.
- 1 review for information technology industry
- 1 review is 5 stars
- Unknown avg. project cost
- Voice Services & Account Collections for CRM Platform (5.0/5, May 22, 2020): Solvo Global provided call center support and outbound collection services. A team of ten agents worked to collect on medical and utility accounts on behalf of creditors.
 [Read Full Review](https://clutch.co/go-to-review/solvo-global/94297)

#### Very responsive

Solvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [Gold Cross Answering Service](https://clutch.co/profile/gold-cross-answering-service)
#### 4.9 out of 5 star rating (10 reviews)
- 10 - 49 employees
- Lake Hallie, WI

#### Services Provided - Allocation of Expertise by Percentage
- 90% Call Center Services
- 10% Customer Service Outsourcing

#### Company description
Gold Cross Answering Service is a professional organization specializing in Contact Center Services, particularly excelling in after-hours Call Handling and Customer Support Services. Reviews reveal high satisfaction, with around 95% of clients impressed by their prompt service and effective communication. Clients consistently highlight their reliability and adaptability, ensuring uninterrupted Customer Care Services, contributing to enhanced customer satisfaction and operational efficiency.
[Visit Website](http://www.goldcrossansweringservice.com/?utm_source=clutch.co&utm_medium=referral)


#### Communicative
Gold Cross Answering Service has received consistently positive feedback regarding their communication capabilities. Clients highlight their responsiveness, with one noting that they are 'good about reaching out' for clarifications, ensuring minimal miscommunication. Another client appreciates the timely updates via text and email, emphasizing the importance of open dialogue for effective collaboration. Overall, the sentiment is overwhelmingly favorable, with clients expressing satisfaction and noting that communication is a key strength of the service.
- Answering Services for Family Assistance (5.0/5, Feb 12, 2020): I have not heard of any delays, I believe Gold Cross is great at informing us if there are changes happening within their system, so that our agency can prepare. Foster families are grateful to be able to talk to a live person, who is prepared to help them get connected with our staff. [Read Full Review](https://clutch.co/go-to-review/gold-cross-answering-service/137865)
- Call Services for Refrigeration & HVAC Service Provider (5.0/5, Mar 16, 2020): We’ve never had issues with them. If there are questions on their end, they’re good about reaching out to our team directly for answers. We communicate over email for all non-emergency situations. They do a great job of communicating to ensure our needs are met. [Read Full Review](https://clutch.co/go-to-review/gold-cross-answering-service/37518)
- Call Center Services for Real Estate Company (5.0/5, Feb 5, 2020): The communication is especially effective. Our Sales Manager Kim Wolds dedication to our satisfaction and the follow up she provided to ensure this. [Read Full Review](https://clutch.co/go-to-review/gold-cross-answering-service/132992)
- Call Center Services for Water Filtration Company (5.0/5, Feb 6, 2020): When we need to let Kim know about any early closures due to weather or company events, she’s always very easy to work and communicate with. I recommend keeping an open line of communication and having an open dialogue. [Read Full Review](https://clutch.co/go-to-review/gold-cross-answering-service/134377)
- Answering Services for Ice Company (5.0/5, Feb 24, 2020): To start, Kim came to our office and we let her know our needs so she could create a plan. She emails me to give updates about calls and minutes, in case our plan needs to fluctuate between levels. She’s great at communicating changes. [Read Full Review](https://clutch.co/go-to-review/gold-cross-answering-service/146507)

#### 5 reviews mention Answering services

Answering services Experience
Gold Cross Answering Service has received overwhelmingly positive feedback from clients across various industries, with satisfaction rates exceeding 90%. Clients commend their consistent service quality, effective communication, and adaptability to changing needs. Notable strengths include timely dispatching and after-hours support, which have significantly improved customer service experiences. While some minor issues with information accuracy were noted, clients appreciate the responsive problem-solving approach and recommend maintaining clear communication protocols for optimal collaboration.
- 3 of 5 Answering services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/gold-cross-answering-service#review-31093)

#### Experience in 5 industries

Gold Cross Answering Service has demonstrated expertise across several industries, including utilities, automotive, nonprofit, and real estate. Feedback highlights their strengths in providing 24/7 dispatch and answering services, resulting in improved customer service and communication. Clients appreciate their responsiveness and ability to handle emergency calls effectively. Overall sentiment is positive, with notable satisfaction around their reliability and adaptability to client needs, making them an excellent fit for businesses requiring consistent and professional call handling.
[Read All Reviews](https://clutch.co/profile/gold-cross-answering-service?verified=true#reviews)

##### Real estate Experience
Gold Cross Answering Service demonstrates strong expertise in the real estate industry, particularly in facilitating after-hours communication for property management. Clients have noted their effective communication and dedicated team, which significantly enhances facility management processes. One client highlighted their critical role in ensuring no maintenance issues go unresolved, showcasing their reliability. Overall, Gold Cross is well-regarded for improving operational efficiency and client satisfaction in the real estate sector.
- 1 review for real estate industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Real Estate Company (5.0/5, Feb 5, 2020): Gold Cross Answering Service provided 24-hour call center services for a real estate company. Their team manned the after-hours lines and routed all calls to necessary channels. 
 [Read Full Review](https://clutch.co/go-to-review/gold-cross-answering-service/132992)

##### Consumer Products Experience
Gold Cross Answering Service has demonstrated strong expertise in the Consumer Products industry, particularly in enhancing customer service for businesses like Culligan Water. Clients appreciate their ability to ensure every customer call is answered personally, leading to improved retention rates and streamlined operations. The seamless collaboration and proactive communication with clients are notable strengths, showcasing their impact in providing a reliable and efficient answering service. Overall, the feedback reflects a high level of satisfaction and trust in their services.
- 1 review for consumer products industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Answering Service for Water Filtration Company (5.0/5, Feb 10, 2020): Gold Cross Answering Service provided call answering services. The outsourced system handled emergency calls outside of normal business hours. They helped establish a calling tree mechanism. 
 [Read Full Review](https://clutch.co/go-to-review/gold-cross-answering-service/135957)

##### Nonprofit Experience
Gold Cross Answering Service demonstrates a strong proficiency in supporting nonprofit organizations, particularly in facilitating communication for foster care services. Clients have praised their reliable on-call answering services, which significantly enhance connections between staff and families in crisis. The swift response times and proactive communication from Gold Cross have been highlighted as key strengths, ensuring that families receive timely assistance, thereby fostering positive relationships within the nonprofit sector.
- 1 review for nonprofit industry
- 1 review is 5 stars
- Unknown avg. project cost
- Answering Services for Family Assistance (5.0/5, Feb 12, 2020): A family-centered nonprofit hired Gold Cross Answering Service to act as their on-call answering service. They help connect families in crisis to the nonprofit after hours, on weekends, and during busy periods.
 [Read Full Review](https://clutch.co/go-to-review/gold-cross-answering-service/137865)

##### Automotive Experience
The reviews highlight Gold Cross Answering Service's strong expertise in the Automotive industry, particularly in emergency dispatching for towing services. Clients commend their prompt and reliable service, noting their ability to adapt quickly to changing requirements. The company's proactive communication and problem-resolution skills have fostered a positive, long-term relationship, making them a suitable partner for businesses seeking dependable customer support solutions in the automotive sector.
- 1 review for automotive industry
- Less than $10,000 avg. project cost
- Call Services for Automotive Service Provider (4.5/5, Mar 11, 2020): Gold Cross Answering Service provides an automotive repair shop with tow truck dispatching services around the clock. They ensure that trucks are sent to the correct locations within 20 minutes.
 [Read Full Review](https://clutch.co/go-to-review/gold-cross-answering-service/34164)

##### Environmental Services Experience
Gold Cross Answering Service has received positive feedback from clients in the Environmental Services industry, particularly for their 24/7 availability and efficient call management. Clients commend their professionalism and ease of communication, highlighting their effective support in emergency dispatching. The ongoing partnership since 2010 demonstrates reliability and client satisfaction. Overall, their expertise in providing responsive and professional service makes them a strong candidate for businesses seeking reliable answering solutions in the Environmental Services field.
- 1 review for environmental services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Water Filtration Company (5.0/5, Feb 6, 2020): Gold Cross Answering Service provides ongoing call support for a water filtration company. They direct calls in cases of emergencies and also send updates and recaps of regular calls. 
 [Read Full Review](https://clutch.co/go-to-review/gold-cross-answering-service/134377)

##### Utilities Experience
Feedback from clients in the Utilities industry highlights the provider's expertise in delivering reliable 24/7 dispatch services. Clients commend their professionalism, responsiveness, and ability to effectively handle emergency calls, positively impacting customer service and satisfaction. The consistent communication and adaptability to client needs demonstrate the provider's strengths. Overall, the sentiment is highly positive, indicating that this company is a strong candidate for Utilities businesses seeking dependable support.
- 2 reviews for utilities industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Call Services for Refrigeration & HVAC Service Provider (5.0/5, Mar 16, 2020): Gold Cross Answering Service provides dispatch call services for an HVAC and refrigeration company during out-of-office hours. They collect information from customers and communicate it to on-call technicians.
 [Read Full Review](https://clutch.co/go-to-review/gold-cross-answering-service/37518)
- Call Center Services for Water Treatment Company (5.0/5, Feb 5, 2020): Gold Cross Answering Service provides after-hours call center services.
 [Read Full Review](https://clutch.co/go-to-review/gold-cross-answering-service/133397)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients express satisfaction with Gold Cross Answering Service's cost-effectiveness and value for money. One client noted they spent between $5,000–$10,000 over the years with consistent quality service, stating, 'Their services have been satisfactory.' Another praised their ability to adapt quickly, enhancing customer retention and reducing potential damages. Overall, feedback indicates that clients find the pricing reasonable for the level of service provided, emphasizing effective communication and reliability as key strengths.
[Read All Reviews](https://clutch.co/profile/gold-cross-answering-service?verified=true#reviews)
- Less than $10,000 (5 reviews)

---

### [Davinci Virtual Office Solutions](https://clutch.co/profile/davinci-virtual-office-solutions)
#### 4.5 out of 5 star rating (20 reviews)
- < $25 average hourly rate
- 50 - 249 employees
- Salt Lake City, UT

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Davinci Virtual Office Solutions is a company providing comprehensive Contact Center Services, including Inbound and Outbound Call Center support, virtual receptionists, and telephonic support. The reviews highlight their efficiency, affordability, and customer service excellence, with approximately 90% of customers praising their responsiveness and professionalism. Their services have significantly enhanced client communication and operational efficiency while being a cost-effective solution for various businesses.
[Visit Website](https://www.davincivirtual.com/live-receptionists?utm_source=Clutch.co&utm_campaign=Reviews)


#### 6 reviews mention Answering services

Answering services Experience
Davinci Virtual Office Solutions has received overwhelmingly positive feedback for their answering services, with approximately 90% of reviews highlighting their excellent customer service and responsiveness. Clients appreciate their training process, flexibility in accommodating specific scripts, and the ability to significantly reduce missed calls. Notably, a client reported a decrease in missed calls from 3-10 every 48 hours to nearly none. While some mentioned minor areas for improvement, the overall sentiment indicates a strong recommendation for their services.
- 3 of 6 Answering services reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/davinci-virtual-office-solutions#review-126058)

#### Experience in 11 industries

Davinci Virtual Office Solutions demonstrates expertise across various industries, including healthcare, real estate, advertising, and technology. Feedback indicates strengths in call handling and customer service, leading to improved client communication and satisfaction. Notably, clients in healthcare and real estate report significant reductions in missed calls and enhanced operational efficiency. While some reviews in advertising reflected service inconsistencies, overall sentiment remains positive, highlighting their flexibility and responsiveness as key attributes for potential clients in diverse sectors.
[Read All Reviews](https://clutch.co/profile/davinci-virtual-office-solutions?verified=true#reviews)

##### Advertising & marketing Experience
Davinci Virtual Office Solutions has demonstrated strength in providing responsive call support, significantly improving client call handling efficiency. Clients report effective communication and a high return on investment, particularly in call overflow services. However, feedback on their virtual office services indicates challenges with mail forwarding and customer service responsiveness. Overall, potential clients in the Advertising & marketing sector should weigh their effective call management against the inconsistent experiences reported in other service areas.
- 2 reviews for advertising & marketing industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Live Receptionist Services for Advertising Firm (5.0/5, Jun 9, 2020): Davinci Virtual Office Solutions provided voice receptionist services for overflow calls and after-hours inquiries. Upon taking a call, they would email the call details and contact info to the in-house team.
 [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/107949)
- Virtual Office Services for Marketing Company (4.0/5, Jun 22, 2020): Davinci Virtual Office Solutions was hired to provide mail forwarding and professional business address services.
 [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/118656)

##### Healthcare Experience
Davinci Virtual Office Solutions has received positive feedback from healthcare clients, notably for their expertise in managing critical communication needs in the medical field. Clients emphasize their reliable call handling, significantly reducing missed calls, which is crucial for patient engagement. The team is praised for their adaptability, particularly in complying with industry-specific regulations. Overall, the sentiment is highly favorable, indicating that Davinci is a strong fit for healthcare organizations seeking to enhance patient communication and service efficiency.
- 1 review for healthcare industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Virtual Answering Services for Mental Health Medical Clinic (5.0/5, Nov 4, 2020): Using a script, Davinci Virtual Office Solutions follows industry best practices while answering phones for a mental health and substance abuse clinic. They take messages and relay them to the client daily.
 [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/106454)

##### Real estate Experience
Davinci Virtual Office Solutions has garnered positive feedback in the real estate industry for their efficient call handling and customer service support. Clients appreciate their expertise, which has significantly improved call flow and resident communication. One client noted substantial cost savings and effective management of inquiries regarding properties. The company's strengths lie in its innovative solutions and responsiveness, making them a solid choice for real estate businesses seeking enhanced operational efficiency.
- 2 reviews for real estate industry
- $10,000 – $49,000 avg. project cost
- Receptionist and Live Chat for Real Estate Company (4.0/5, Dec 23, 2017):  [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/37047)
- Call Flow Handling for Property Management Company (4.5/5, Sep 25, 2018): Over 10 years, Davinci Virtual Office Solutions has provided a team of remote receptionists to improve call flow and handling of inquiries. They connect callers with appropriate employees or service providers.
 [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/126058)

##### IT Services Experience
Davinci Virtual Office Solutions receives strong praise for their expertise and professionalism in the IT services sector. Clients value their efficient virtual secretary services, which enhance business operations and reduce overhead costs. The company's swift onboarding process and consistent communication have left customers impressed with the level of support provided. Overall, Davinci stands out for their capability to make clients feel well-staffed and professional, making them a compelling choice for businesses seeking cost-effective IT service solutions.
- 1 review for it services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Virtual Receptionist & Office Services for Medical CRM Company (5.0/5, Sep 26, 2018): Davinci Virtual Office Solutions provides virtual secretary services for a medical CRM company. They have a rotation of staff who answer calls, take messages, and provide support.
 [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/126594)

##### Nonprofit Experience
Davinci Virtual Office Solutions has received positive feedback from nonprofit clients, highlighting their expertise in providing virtual office and administrative services tailored to specific challenges. One client noted their stellar communication and understanding of needs, resulting in a satisfactory partnership since 2020. The company is praised for its reliable service, effective project management, and commitment to customer satisfaction, making it a strong candidate for nonprofits seeking virtual support.
- 1 review for nonprofit industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Staff Augmentation for Small Business Nonprofit (5.0/5, Dec 1, 2020): Davinci partners with a small business nonprofit to provide various BPO services. The team offers a virtual office space, as well as phone line access and call fielding assistance.
 [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/126969)

##### Media Experience
Davinci Virtual Office Solutions demonstrates strong expertise in providing live voice answering services tailored for the Media industry. Clients appreciate their reliable communication, evidenced by accurate message handling and professional interactions. The sentiment is predominantly positive, with users highlighting the convenience of their services and recommending them for businesses seeking effective client engagement solutions. However, one noted improvement area is the accessibility of after-hours messages, indicating room for enhancement in service offerings.
- 1 review for media industry
- Less than $10,000 avg. project cost
- Answering Services for Freelance Ghostwriter (4.5/5, Feb 24, 2020): Davinci Virtual Office Solutions provides live answering services for a freelance ghostwriter. They take messages, noting the correct name and number, and pass them to the client for follow-up.
 [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/146282)

##### Financial services Experience
Davinci Virtual Office Solutions has received positive feedback from clients in the Financial services industry, highlighting their expertise in providing tailored virtual office solutions. Clients appreciate the company's professionalism, responsiveness, and ability to enhance brand image and operational efficiency. Their services have proven to be impactful, particularly in improving client engagement and reducing overhead costs, making them a strong candidate for businesses seeking reliable virtual office support in the Financial services sector.
- 1 review for financial services industry
- Less than $10,000 avg. project cost
- Great Job and Flexibility by Davinci Virtual  (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/117865)

##### Manufacturing Experience
The company has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in implementing efficient solutions tailored to client needs. Clients commend their attention to detail and ability to enhance operational efficiency, leading to significant cost savings and improved productivity. Overall sentiment reflects trust in the provider's capabilities, making them a suitable partner for businesses seeking to optimize their manufacturing processes.
- 1 review for manufacturing industry
- Less than $10,000 avg. project cost
- Economic Answering Service  (2.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/117918)

##### Business services Experience
Davinci Virtual Office Solutions is praised for their professional service and expertise in providing bilingual call answering and back office support. Clients report significant time and cost savings, with one noting a monthly savings of $3,000. Their commitment to quality is evident, as they actively seek to improve their offerings. Overall, the positive feedback underscores their capability to enhance operational efficiency, making them a strong candidate for businesses in need of reliable business services.
- 2 reviews for business services industry
- $50,000 – $199,999 avg. project cost
- Data Entry and Billing Services for Business Services Company (4.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/145865)
- Bilingual and Call Answering for Business Services Company (4.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/146220)

##### Information technology Experience
Davinci Virtual Office Solutions has received positive feedback in the Information Technology sector, highlighting their exceptional customer service and expertise in document management. Clients appreciate their ability to enhance communication and teamwork, resulting in significant time and cost savings. The provider's proficiency in training and support has been noted as a key strength, making them a reliable partner for businesses seeking effective back office solutions in the IT industry.
- 3 reviews for information technology industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Excellent Service and Increased Efficiency (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/117094)
- Davinci Peforms Well and is Effective Answering Customers' Calls (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/117859)
- Data and Document Storage Solutions for IT Organization (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/145891)

##### Energy & natural resources Experience
Davinci Virtual Office Solutions has garnered positive feedback within the Energy & Natural Resources sector for its exceptional customer service and highly trained staff. Clients have praised their efficient handling of inbound calls, noting significant improvements in quality and responsiveness compared to previous service providers. The company's ability to save clients costs while managing communication effectively highlights its expertise and impact in the industry, making it a strong candidate for businesses seeking reliable support.
- 1 review for energy & natural resources industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- 24-Hour Customer Service for Energy Company (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/146349)

##### Other Industry Experience
Davinci Virtual Office Solutions has received positive feedback from clients in the Other Industry sector, particularly for their exceptional customer service and the professionalism of their representatives. Their ability to handle stress and maintain a pleasant demeanor is often highlighted, contributing to long-term partnerships. Clients appreciate the range of services, including virtual receptionists and meeting space access, though some have noted occasional communication issues during relocations. Overall, their strengths in customer engagement and service reliability make them a valuable partner for businesses in this industry.
- 1 review for other industry industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Virtual Receptionist & Office Services for Disability Community Nonprofit (5.0/5, Sep 25, 2018): Davinci Virtual Office Solutions provides an off-site business address and access to physical meeting spaces, virtual assistants, video conference software, online fax, and email.
 [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/126043)

##### Government Experience
The provider demonstrates significant expertise within the Government industry, with clients highlighting their ability to deliver effective solutions tailored to complex challenges. Reviewers commend their strong project management skills and responsiveness, facilitating impactful outcomes. Overall sentiment reflects satisfaction with their innovative approach and commitment to meeting governmental requirements, making them a suitable choice for potential clients seeking reliable partners in the Government sector.
- 1 review for government industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Effective Campaigns and Great Turnaround Times (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/117514)

#### 3.4 out of 5.0 rating for cost

What Clients Have Said
Davinci Virtual Office Solutions is perceived as offering competitive pricing and good value for money. Clients have expressed satisfaction with affordability, noting services like live answering and call management that save significant amounts monthly. For instance, one client mentioned spending around $100 per month for services that saved them approximately $5,000. However, there are mixed reviews, with one client criticizing their pricing as uncompetitive due to poor service. Overall, sentiment leans positive, highlighting value and cost-effectiveness.
[Read All Reviews](https://clutch.co/profile/davinci-virtual-office-solutions?verified=true#reviews)
- Less than $10,000 (12 reviews)
- $10,000 to $49,000 (3 reviews)
- $200,000 to $999,999 (2 reviews)
- $50,000 to $199,999 (1 reviews)
- $10,000,000 + (1 reviews)

#### Completed projects in 17 cities
- Fort Lauderdale, Florida (1 projects)
- Miami, Florida (3 projects)
- Panama City, Florida (1 projects)
- Decatur, Georgia (1 projects)
- Kansas City, Missouri (1 projects)
- Austin, Texas (1 projects)
- Ames, Iowa (1 projects)
- Chicago, Illinois (1 projects)
- East Lansing, Michigan (1 projects)
- Saginaw, Michigan (1 projects)
- Albany, New York (1 projects)
- New York City, New York (2 projects)
- Santa Monica, California (1 projects)
- Provo, Utah (1 projects)
- Scottsdale, Arizona (1 projects)
- Brazil, Indiana (1 projects)
- Lindon, Utah (1 projects)

[View Reviews](https://clutch.co/profile/davinci-virtual-office-solutions?verified=true#reviews)

---

### [Sound Telecom](https://clutch.co/profile/sound-telecom)
#### 4.2 out of 5 star rating (19 reviews)
- 10 - 49 employees
- Spokane, WA

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
Sound Telecom is a company specializing in Contact Center Services, providing robust Inbound Call Center and Customer Support Services. Reviews highlight their quick response and professionalism, with 100% of clients noting satisfaction in these areas. However, a small number (approximately 33%) suggest improvements in general customer service. Their pricing structure varies, with clients indicating a preference for its value despite some cost concerns.
[Visit Website](http://www.sound-tele.com/)


#### 19 reviews mention Call Center Services

Sound Telecom Provides Better Customer Service
5.0/5 — 
- 5 of 19 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/sound-telecom/117109)

#### Experience in 11 industries

Sound Telecom has garnered positive feedback within various industries, particularly in business services, real estate, and telecommunications. Clients commend their quick response times, professionalism, and capability to manage high call volumes, enabling businesses to focus on core operations. The overall sentiment across these sectors highlights their expertise in call handling and customer support, making them a suitable partner for organizations seeking reliable outsourcing solutions.
[Read All Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews)

##### Other industries Experience
Sound Telecom has received positive feedback from clients in the Other industries sector, highlighting their professionalism and efficient call handling services. Clients appreciate the provider's ability to enhance customer service while allowing businesses to focus on core activities. The impact of their services has been noted in improved client interactions and operational efficiency. Overall, Sound Telecom is viewed as a reliable partner for businesses seeking to enhance their customer engagement capabilities.
- 5 reviews for other industries industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Better Customer Service for Businesses (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117241)
- Reliable Answering Service with No Downtime (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117604)
- Best Scheduling Tool for Healthcare (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117846)
- Sound Telecom is a Decent Option (3.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/118247)
- Answering Services for Education Service (5.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/136836)

##### Arts, entertainment & music Experience
Sound Telecom has demonstrated expertise in the Arts, entertainment & music industry through their adept communication solutions, enhancing client engagement and audience reach. Clients appreciate their responsive service and tailored strategies, which have led to significant improvements in customer satisfaction and operational efficiency. Overall, client feedback indicates that Sound Telecom is a reliable partner for businesses seeking effective communication support in the dynamic landscape of the Arts, entertainment & music sector.
- 1 review for arts, entertainment & music industry
- Less than $10,000 avg. project cost
- Sound Telecom Allows More Flexibility Managing Calls (4.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117907)

##### Media Experience
Sound Telecom has received positive feedback from clients in the Media industry, highlighting their expertise in managing communication solutions effectively. Clients appreciate their responsiveness and ability to tailor services to specific needs, resulting in improved operational efficiency. The company's strengths lie in their innovative approaches and strong customer support, making them a valuable partner for businesses looking to enhance their media communication strategies.
- 1 review for media industry
- Less than $10,000 avg. project cost
- Great Tool to Increase Efficiency (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117838)

##### Hospitality & leisure Experience
Sound Telecom has demonstrated strong expertise in the Hospitality & leisure industry, with clients praising their effective communication solutions that enhance customer engagement. Notable strengths include their responsiveness and ability to tailor services to specific project needs. Overall sentiment is positive, indicating that Sound Telecom's services have a significant impact on operational efficiency and guest satisfaction, making them a valuable partner for businesses seeking to improve their hospitality offerings.
- 1 review for hospitality & leisure industry
- Less than $10,000 avg. project cost
- Answering Service for Hospitality Company (3.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117448)

##### Financial services Experience
Sound Telecom has demonstrated expertise in delivering tailored solutions for the Financial services industry, garnering positive client feedback for their responsiveness and commitment to quality. Clients appreciate their understanding of industry-specific challenges and their ability to provide effective communication strategies. Overall sentiment reflects a strong capability to enhance operational efficiency and customer engagement, making them a promising partner for businesses seeking to improve their service offerings in the Financial services sector.
- 1 review for financial services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Sound Telecom Provides Better Customer Service (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117109)

##### Manufacturing Experience
Sound Telecom has garnered positive feedback within the Manufacturing industry, highlighting their expertise in providing tailored communication solutions. Clients appreciate their responsiveness and ability to enhance operational efficiency through innovative technology. The overall sentiment reflects a strong impact on manufacturing processes, indicating that Sound Telecom is a reliable partner for businesses seeking to optimize their communication strategies and improve productivity.
- 2 reviews for manufacturing industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Decent Performance and Convenient Answering Service (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116821)
- Sound Telecom Helpful Keeping Everyone Informed (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117016)

##### Telecommunications Experience
Sound Telecom has received positive feedback for its expertise in the Telecommunications industry, with clients highlighting their effective solutions and responsive customer service. Many reviews emphasize their ability to tailor services to specific client needs, enhancing operational efficiency. Overall, the sentiment reflects a strong confidence in Sound Telecom's capabilities, making them a favorable choice for businesses seeking reliable telecommunications support.
- 1 review for telecommunications industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Sound Telecom Integrates Well With Our System (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117147)

##### Business services Experience
Sound Telecom demonstrates expertise in Business Process Outsourcing, particularly in providing reliable inbound call services. Clients appreciate their responsive communication and the ability to alleviate staffing burdens, especially during off-hours. While service quality is generally viewed positively, there are suggestions for enhancing customer service overall. The company’s impactful solutions lead to operational efficiency, making them a suitable choice for businesses in need of outsourced support.
- 4 reviews for business services industry
- Less than $10,000 avg. project cost
- Inbound Support for Business Services Company (4.5/5, Dec 24, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/37104)
- Reasonably Priced Answering Service (4.5/5, Jun 20, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116621)
- Great for High Volume Calls and International Markets (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117308)
- Answering Services for Business Service (2.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/146657)

##### IT Services Experience
Sound Telecom has received positive feedback within the IT Services industry for their professionalism and ability to enhance customer service through efficient call handling. Clients appreciate the timely responses and the impact of their services on operational efficiency, noting that partnering with Sound Telecom allows them to focus on core business activities. Overall, the sentiment is favorable, with clients recommending their services, despite suggestions for cost improvements.
- 1 review for it services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Answering Services for Education Service (5.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/136836)

##### Information technology Experience
Sound Telecom has garnered positive feedback in the Information Technology industry, showcasing their expertise in providing reliable communication solutions. Clients commend their responsiveness, technical proficiency, and ability to deliver tailored services that enhance operational efficiency. The overall sentiment reflects satisfaction with their impact on project success, making Sound Telecom a suitable partner for businesses seeking to improve their IT communication strategies.
- 2 reviews for information technology industry
- Less than $10,000 avg. project cost
- Customized Services and Representatives (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116762)
- Straightforward and Uncomplicated Answering Service (3.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116815)

##### Healthcare Experience
Sound Telecom has received positive feedback from clients in the Healthcare industry, highlighting their expertise in delivering reliable communication solutions tailored to healthcare needs. Clients appreciate their responsiveness and ability to integrate seamlessly into existing systems, resulting in improved patient engagement and operational efficiency. Overall sentiment indicates that Sound Telecom is a strong contender for businesses seeking effective communication support in the Healthcare sector.
- 1 review for healthcare industry
- Less than $10,000 avg. project cost
- Best Scheduling Tool for Healthcare (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117846)

##### Real estate Experience
Sound Telecom has received positive feedback from clients in the real estate industry, highlighting their expertise in providing tailored communication solutions. Clients commend their responsiveness and ability to enhance client engagement. The company’s strengths lie in delivering reliable and efficient services that streamline processes and improve customer interaction. Overall, the sentiment indicates that Sound Telecom is well-equipped to meet the unique needs of real estate businesses, making them a strong candidate for potential partnerships.
- 1 review for real estate industry
- Less than $10,000 avg. project cost
- Sound Telecom is Great for After Hours (4.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/118213)

##### Consumer Products Experience
Sound Telecom has received positive feedback within the Consumer Products industry, highlighting their expertise in providing tailored communication solutions. Clients appreciate their responsive support and ability to effectively manage customer interactions, which enhances overall consumer satisfaction. The company’s strengths lie in their innovative technology and personalized service, making them a strong candidate for businesses seeking to improve customer engagement and streamline operations in the Consumer Products sector.
- 1 review for consumer products industry
- Less than $10,000 avg. project cost
- Sound Telecom is a Decent Option (3.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/118247)

#### 0.6 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Sound Telecom as providing good value for money, with feedback highlighting their effective service delivery. One client noted a flat rate of $500 per week, emphasizing satisfaction with the quality despite limited performance metrics. Another mentioned a monthly contract with a set number of calls, expressing contentment with their investment. While some clients suggested potential improvements in cost-effectiveness, overall sentiment reflects a positive assessment of the company's pricing relative to the services rendered.
[Read All Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews)
- Less than $10,000 (12 reviews)
- $10,000 to $49,000 (6 reviews)

#### Completed projects in 19 cities
- Cabot, Arkansas (1 projects)
- Orlando, Florida (1 projects)
- Vero Beach, Florida (1 projects)
- Thomasville, Georgia (1 projects)
- Chesterfield, Missouri (1 projects)
- Irving, Texas (1 projects)
- Plano, Texas (1 projects)
- Waxahachie, Texas (1 projects)
- Indianapolis, Indiana (1 projects)
- Newark, New Jersey (1 projects)
- Paterson, New Jersey (1 projects)
- Brooklyn, New York (1 projects)
- Lebanon, Ohio (1 projects)
- Sacramento, California (1 projects)
- Sparks, Nevada (1 projects)
- Phoenix, Arizona (1 projects)
- Manassas, Virginia (1 projects)
- Virginia Beach, Virginia (1 projects)
- Ozark, Alabama (1 projects)

[View Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews)

---

### [24H Virtual](https://clutch.co/profile/24h-virtual)
#### 5 out of 5 star rating (13 reviews)
- 50 - 249 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 50% Call Center Services
- 20% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
24H Virtual is a company specializing in Contact Center Services, offering solutions such as Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Overall, their feedback is overwhelmingly positive, with clients praising their professional call handling and flexible services. Approximately 80% of reviews emphasize their strong communication and project management skills, highlighting their ability to efficiently manage call overflow and improve customer satisfaction.
[Visit Website](https://24hvirtual.com/clutch-virtual-receptionist/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 8 reviews mention Call Center Services

Call Answering Support for Law Firm
5.0/5 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects.

- 8 of 8 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/24h-virtual/1229)

#### Experience in 8 industries

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
[Read All Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews)

##### Legal Experience
24H Virtual has garnered positive feedback from the legal industry, particularly for their expertise in handling call-answering services. Clients appreciate their responsive and communicative approach, which aids in scaling operations efficiently. One legal director noted significant improvements in service delivery and reduced stress, emphasizing the importance of their personable attention. Overall, the sentiment reflects satisfaction with their ability to enhance operational efficiency and client relations within the legal sector.
- 1 review for legal industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Answering Support for Law Firm (5.0/5, Feb 24, 2022): A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects.
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1229)

##### Other Industry Experience
24H Virtual has demonstrated substantial expertise in the Other Industry through tailored solutions for businesses like appliance repair and cleaning services. Clients praise their responsive communication, punctual project delivery, and effective branding and web development efforts. Significant improvements in customer conversion rates and overall satisfaction highlight their impact. Their personalized approach, especially direct owner involvement, enhances collaboration. Potential clients in the Other Industry can expect reliable support and a commitment to continuous improvement.
- 2 reviews for other industry industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Appliance Repair Company (5.0/5, Feb 23, 2022): 24H Virtual provides ongoing call center services for an appliance repair company. Their main tasks are to answer incoming customer calls and respond to emails on a 24/7 basis.
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1170)
- Web Dev, Content Mktg & Branding for Cleaning Company (5.0/5, Oct 19, 2021): 24H Virtual built and designed a cleaning company's website. They also managed the client's branding and content marketing strategies. Two people participated in the month-long project.
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/40996)

##### Financial services Experience
24H Virtual has garnered positive feedback in the Financial services industry, particularly for their professionalism and responsiveness. The CEO of a fractional CFO service praised their effectiveness in managing calls and setting appointments, leading to reduced phone traffic for his team. Their willingness to engage in smaller projects and provide dedicated support has been highlighted as a strength, indicating a partner-like approach that resonates well with clients seeking reliable assistance in the financial sector.
- 2 reviews for financial services industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistance for Community Credit Union (5.0/5, Jan 11, 2022): 24H Virtual contributed to the success of The North Pole Connection, a Christmas project where they would answer the phone and pretend to be an elf.
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/8339)
- Call Center Support for Financial Services Company (5.0/5, Apr 6, 2021): 24H Virtual offers call center support, answering calls during the day and scheduling appointments with prospective leads. 
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/118509)

##### Business services Experience
24H Virtual demonstrates significant expertise in the Business services industry, providing responsive and tailored virtual assistance to clients. Their strengths include effective communication, 24/7 availability, and the ability to handle sensitive situations with empathy and professionalism. Clients report measurable improvements in operational efficiency and customer relations, underpinning their positive overall sentiment. As a trusted partner, 24H Virtual is well-suited for businesses seeking reliable support in managing administrative tasks and client communications.
- 2 reviews for business services industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Virtual Solutions Provider (5.0/5, Dec 9, 2021): 24H Virtual is assisting a virtual solutions provider with their admin work and receptionist calls. The client expects them to screen calls, answer FAQs, manage their emails, and more in a 24-hour basis.
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/6473)
- Virtual Receptionist Services for Accounting Company (5.0/5, Mar 12, 2021): 24H Virtual provides ongoing virtual assistance support to an accounting firm with the goal of generating warm leads. They keep track of calls, listen to customer's inquiries, and redirect calls when needed.
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/95455)

##### Real estate Experience
24H Virtual demonstrates strong expertise in the real estate sector, providing reliable call handling and appointment management that enhances operational efficiency for clients. Feedback highlights their professionalism, flexibility, and ability to adapt to specific needs. Clients appreciate the quality of service and effective communication, which fosters long-term partnerships. Overall sentiment is positive, making 24H Virtual a suitable choice for real estate businesses seeking dedicated support in managing client interactions.
- 3 reviews for real estate industry
- 2 reviews are 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Staff Augmentation for Real Estate Company (5.0/5, Oct 1, 2021): 24H Virtual has provided staff augmentation services for a real estate company. The team manages the client's customer inquiries.
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147402)
- Call Center Services for Real Estate Home Inspection Company (4.5/5, May 13, 2021): 24H Virtual provides call center services for a home inspection business. Their tasks include managing the client’s appointments and calls using scheduling software. They serve as the company’s reception staff. 
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147748)
- Virtual Receptionist for Real Estate Company (5.0/5, Oct 4, 2021): 24H Virtual has provided virtual receptionists for a real estate company. The team has been working with the client for twelve hours a day, forwarding calls based on the criteria given to them.
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/148064)

##### Hospitality & leisure Experience
24H Virtual has proven to be a strong partner for businesses in the Hospitality & Leisure industry, particularly in enhancing online presence and functionality. Clients commend their thorough processes, efficient communication, and user-friendly website design, which has successfully attracted more inquiries from property owners and guests. Their expertise in understanding industry needs and delivering tailored solutions results in positive client experiences, making them a commendable choice for companies seeking to improve their digital services.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Website Design for Airbnb Property Management Company (5.0/5, Oct 4, 2021): In need of website designs, an Airbnb property management company hired 24H Virtual. They built a user-friendly website, enabling guests, hosts, and property owners to access more options and review services. 
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147960)

##### Wellness & Fitness Experience
24H Virtual has received positive feedback from clients in the Wellness & Fitness industry, highlighting their expertise in customer service management. Their proactive approach and seamless integration into existing workflows have notably improved client interactions and eased administrative burdens. Clients appreciate their dedication and responsiveness, recognizing them as a partner invested in mutual growth rather than just a service provider. Overall, 24H Virtual is well-regarded for enhancing customer relations within the Wellness & Fitness sector.
- 1 review for wellness & fitness industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Customer Service for Nonprofit Health Organization (5.0/5, Mar 25, 2021): 24H Virtual provides ongoing customer support for a nonprofit health organization. They answer calls from potential third party clients asking for educational information, health services, or product order.
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/108324)

##### Transportation Experience
24H Virtual demonstrates strong expertise in the Transportation industry, particularly in providing flexible and professional call center services. Clients praise their ability to manage increased call volumes, ensuring live support during all operating hours. The dedicated team is well-trained on specific processes, resulting in seamless customer interactions. Overall, the feedback reflects a positive sentiment, highlighting their responsiveness and commitment to client needs, making them a suitable partner for businesses seeking reliable support in the Transportation sector.
- 1 review for transportation industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- After Hours Call Center Support for Logistics & Supply Chain (5.0/5, Mar 2, 2021): A logistics and supply chain company hired 24H Virtual to provide ongoing after-hours call center support. The team also handles weekends and holiday phone inquiries for the client.
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/83848)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
[Read All Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews)
- Less than $10,000 (10 reviews)
- $10,000 to $49,000 (1 reviews)
- $50,000 to $199,999 (1 reviews)
- $10,000,000 + (1 reviews)

#### Completed projects in 2 countries
- Canada (10 projects)
- United States (3 projects)

[View Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews)

---

### [RDI Corporation](https://clutch.co/profile/rdi-corporation)
#### 5 out of 5 star rating (1 reviews)
- 1,000 - 9,999 employees
- Cincinnati, OH

#### Services Provided - Allocation of Expertise by Percentage
- 30% Call Center Services
- 10% Customer Service Outsourcing
- 25% IT Managed Services
- 25% Market Research
- 10% Sales Outsourcing

#### Company description
RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
[Visit Website](http://www.rdicorp.com)


#### Efficient
Clients have consistently praised RDI Corporation for their efficient service delivery. One IT Manager noted that RDI has provided personalized and efficient support, resulting in a network that has functioned well for over 14 years. Additionally, the client highlighted the timely project management and responsiveness to needs, indicating an overall sentiment of satisfaction with RDI's efficiency in managing their network infrastructure.

#### Experience in 1 industry

RDI Corporation has demonstrated strong expertise in the real estate industry, particularly in property management and development. Clients highlight their effective management of cloud-based network infrastructure, emphasizing their reliable and personalized service. The overall sentiment is highly positive, with clients appreciating their budget-friendly pricing and strong alignment with company values. For potential buyers in the real estate sector, RDI Corporation appears to be a suitable choice for IT management and cloud solutions.
[Read All Reviews](https://clutch.co/profile/rdi-corporation?verified=true#reviews)

##### Real estate Experience
RDI Corporation has demonstrated strong expertise in managing network infrastructure for real estate companies, particularly in cloud management. Clients appreciate their high ratings, budget-friendly pricing, and alignment with company values. Feedback highlights the company's personalized and efficient service, with a notable track record of maintaining robust network functionality for over 14 years. Overall sentiment from clients indicates a reliable partnership, making RDI Corporation a suitable choice for businesses in the real estate industry.
- 1 review for real estate industry
- 1 review is 5 stars
- Unknown avg. project cost
- Managed IT Services for Property Mgmt & Development Co (5.0/5, Oct 18, 2023): RDI Corporation was hired by a property management and development company to manage their network on the cloud. The team managed the network infrastructure so all local machines could access the network. [Read Full Review](https://clutch.co/go-to-review/rdi-corporation/242144)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed satisfaction with RDI Corporation's pricing, noting it fits well within their budget while offering good value for money. One IT Manager highlighted that RDI's high ratings and cost-effectiveness were key factors in their selection. The company's efficient service and long-term reliability further reinforce the positive sentiment regarding the overall value received from their investment.
[Read All Reviews](https://clutch.co/profile/rdi-corporation?verified=true#reviews)

---

### [Vicky Virtual](https://clutch.co/profile/vicky-virtual)
#### 4.2 out of 5 star rating (15 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees

#### Services Provided - Allocation of Expertise by Percentage
- 5% Back Office Outsourcing
- 80% Call Center Services
- 15% Customer Service Outsourcing

#### Company description
Vicky Virtual is a provider of virtual receptionist and call center services, specializing in inbound and outbound call handling and customer support services. Reviews indicate a high level of satisfaction, with over 90% of clients highlighting their professionalism, responsiveness, and cost-effectiveness. Many clients specifically commend their ability to efficiently manage large call volumes and maintain a friendly and organized approach, with several noting a substantial increase in business conversions.
[Visit Website](http://vickyvirtual.com/)


#### Communicative
Clients consistently praised Vicky Virtual for their excellent communication skills and responsiveness. One review noted that communicating with their team was easy, highlighting their professionalism and ability to handle customer interactions effectively. Another client emphasized clear communication throughout the process, stating that Vicky Virtual's team asked necessary questions to deliver optimal service. Overall, the sentiment regarding Vicky Virtual's communicative approach is overwhelmingly positive, with clients expressing satisfaction and appreciation for their support.
- Call Center Services for Painting Company (5.0/5, May 13, 2019): They made working with them very easy. They communicated clearly with us during the entire process. That means they didn’t get frustrated, they asked all the necessary questions to deliver the best product. [Read Full Review](https://clutch.co/go-to-review/vicky-virtual/102504)
- Substitute Admin Staff for Subscription Service (5.0/5, May 14, 2019): Communicating with their team was easy. Vicky Virtual handled our customers like I was personally on the phone with each one of them. Their customer service was amazing. They handled any issue that came up right away. [Read Full Review](https://clutch.co/go-to-review/vicky-virtual/103053)

#### 11 reviews mention Call Center Services

Virtual Receptionist Service for Digital Agency
4.5/5 — Vicky Virtual attends to all calls that are driven to the business. They’re capable of handling spikes in volume and schedule appointments. They also stick to the scripts and send out follow-up emails.

- 6 of 11 Call Center Services reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/vicky-virtual/103184)

#### 4.3 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Vicky Virtual as a cost-effective solution, with many noting that their pricing fits within budget constraints while delivering good value for money. For instance, one client highlighted that each call costs less than $1, while another emphasized how the service paid for itself through increased bookings. However, some reviews expressed dissatisfaction with service consistency, particularly regarding call handling, which could affect overall value perception.
[Read All Reviews](https://clutch.co/profile/vicky-virtual?verified=true#reviews)
- Less than $10,000 (8 reviews)
- $200,000 to $999,999 (4 reviews)
- $10,000 to $49,000 (3 reviews)

#### Completed projects in 13 cities
- Lake Charles, Louisiana (1 projects)
- Laurel, Maryland (1 projects)
- Des Moines, Iowa (1 projects)
- Chicago, Illinois (1 projects)
- Richfield, Minnesota (1 projects)
- Clifton, New Jersey (1 projects)
- Albany, New York (1 projects)
- Brooklyn, New York (2 projects)
- Laguna Hills, California (1 projects)
- Portland, Oregon (1 projects)
- Seattle, Washington (1 projects)
- Boardman, Oregon (1 projects)
- Elysian Fields, Texas (2 projects)

[View Reviews](https://clutch.co/profile/vicky-virtual?verified=true#reviews)

---

### [SmartPA](https://clutch.co/profile/smartpa)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Edinburgh , Scotland

#### Services Provided - Allocation of Expertise by Percentage
- 35% Back Office Outsourcing
- 30% Call Center Services
- 35% Finance & Accounting Outsourcing (FAO)

#### Company description
SmartPA is a company specializing in Customer Support Services, offering solutions like Call Handling and Customer Care Services. Reviewers consistently commend their high-level customer service and ability to integrate seamlessly into existing teams, with 100% positive feedback highlighting their effective communication and project management. Notably, 40% of reviewers emphasize their personalized service and cultural alignment with client businesses.
[Visit Website](https://www.smart-pa.com/uk)


#### Timely
Clients consistently praise SmartPA for their timely delivery and effective communication. One client highlighted that their PAs 'never miss a deadline' and are 'hyper-communicative', which fosters a seamless integration into their business. The client also noted that SmartPA's timely support has significantly contributed to renewing key contracts. Overall, the sentiment surrounding timeliness is overwhelmingly positive, with clients expressing satisfaction with the punctuality and reliability of services provided.

#### 1 review mentions Call Center Services

BPO & Lead Generation for Franchise Consulting Firm
5.0/5 — SmartPA provides ongoing support and personal assistance services for a franchise consulting&nbsp;firm. They help answer calls, provide customer service, set appointments, manage a database, and do lead generation.

- 1 of 1 Call Center Services reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/smartpa/117549)

#### Experience in 1 industry

SmartPA has demonstrated expertise in franchise consulting and related sectors, providing tailored support that enhances customer service and lead generation. Clients note the seamless integration of SmartPA's assistants into their teams, reflecting high levels of communication and reliability. Overall sentiment is positive, particularly regarding their impact on key account management and business growth. Their services are well-suited for industries seeking flexible support to scale operations efficiently.
[Read All Reviews](https://clutch.co/profile/smartpa?verified=true#reviews)

##### Other industries Experience
SmartPA has received positive feedback from clients in the Other industries sector, highlighting their ability to integrate seamlessly with internal teams. Clients appreciate the high level of personal service and communication, noting that SmartPA PAs contribute significantly to lead generation and appointment scheduling. Their expertise has directly impacted client success, including contract renewals and new client acquisition. Overall, SmartPA is regarded as a valuable asset for businesses looking for flexible support and effective team integration.
- 1 review for other industries industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- BPO & Lead Generation for Franchise Consulting Firm (5.0/5, Nov 18, 2020): SmartPA provides ongoing support and personal assistance services for a franchise consulting firm. They help answer calls, provide customer service, set appointments, manage a database, and do lead generation.
 [Read Full Review](https://clutch.co/go-to-review/smartpa/117549)

#### 4.0 out of 5.0 rating for cost

What Clients Have Said
Clients report that SmartPA provides exceptional value for money, with one CEO noting an investment of approximately $100,000 leading to significant business growth and successful contract renewals. The seamless integration of PAs into their teams was highlighted as a key benefit, offering high-level personal service without the need for premium pricing. Overall, clients express strong satisfaction with the cost-effectiveness of SmartPA's services, recommending their flexible support for businesses looking to scale.
[Read All Reviews](https://clutch.co/profile/smartpa?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)

---

### [MAP Communications](https://clutch.co/profile/map-communications)
#### 4.2 out of 5 star rating (14 reviews)
- 10 - 49 employees
- Chesapeake, VA

#### Services Provided - Allocation of Expertise by Percentage
- 70% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
MAP Communications is a company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. Feedback on their services is mixed; while some clients commend their quick response and communication skills, leading to improved efficiency and revenue, others report dissatisfaction with call handling and billing issues, with approximately 50% expressing concerns.
[Visit Website](https://www.mapcommunications.com/)


#### 14 reviews mention Call Center Services

24/7 Service for Finance Firm
4.0/5 — 
- 6 of 14 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/map-communications/118005)

#### Experience in 8 industries

MAP Communications has notably worked across various industries, including business services, manufacturing, financial services, information technology, real estate, retail, and consumer products. Feedback highlights strengths in communication and efficiency in the manufacturing sector, with some clients reporting improved revenue. However, the business services sector received mixed reviews, with concerns about service quality and customer experience. Overall, MAP Communications is well-suited for manufacturing and IT, while potential clients in business services should proceed with caution.
[Read All Reviews](https://clutch.co/profile/map-communications?verified=true#reviews)

##### Manufacturing Experience
Clients in the Manufacturing industry have highlighted MAP Communications' expertise in enhancing operational efficiency and customer experience through effective inbound services. Reviewers noted significant cost savings and improved revenue, underscoring the provider's strengths in communication and responsiveness. The positive feedback indicates a strong fit for Manufacturing businesses seeking to streamline processes and improve customer interactions.
- 2 reviews for manufacturing industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Experience Assistance for Manufacturing Service (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/map-communications/25195)
- After Hours and Bilingual Services for Manufacturing (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/map-communications/117060)

##### Other Industry Experience
MAP Communications has received positive feedback from clients in the Other Industry sector, highlighting their expertise in providing reliable communication solutions. Clients praise their responsiveness and professionalism, indicating a strong impact on enhancing operational efficiency. The company's strengths lie in their tailored services and commitment to client satisfaction, making them a suitable choice for businesses seeking dependable communication support in the Other Industry.
- 1 review for other industry industry
- Less than $10,000 avg. project cost
- 24/7 Answering Service and Features (3.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/map-communications/118083)

##### Healthcare Experience
MAP Communications has garnered positive feedback in the Healthcare sector, highlighting their expertise in managing patient communications effectively. Clients praise their prompt, professional service that enhances patient satisfaction and operational efficiency. The company's ability to seamlessly integrate with healthcare practices has demonstrated significant positive impacts, making them a strong candidate for organizations seeking reliable communication solutions within the Healthcare industry.
- 1 review for healthcare industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- MAP Communications Provides a Wonderful Service (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/map-communications/117825)

##### Real estate Experience
MAP Communications has garnered positive feedback in the Real Estate sector, highlighting their expertise in providing reliable and timely communication solutions. Clients commend MAP for their strengths in enhancing customer engagement and streamlining operations, resulting in improved client satisfaction. Their tailored services have made a significant impact, effectively addressing the unique challenges faced in the Real Estate industry. This positions MAP Communications as a strong candidate for businesses seeking to elevate their communication strategy.
- 1 review for real estate industry
- Less than $10,000 avg. project cost
- Live Virtual Receptionist for Real Estate Firm (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/map-communications/117829)

##### Retail Experience
The company has received positive feedback from clients in the Retail industry, highlighting their expertise in developing tailored solutions that enhance operational efficiency and customer engagement. Clients commend their ability to understand specific retail challenges and deliver impactful results, such as increased sales and improved user experience. Overall, this provider demonstrates a strong capability to meet the needs of retail businesses, making them a promising fit for potential clients in this sector.
- 1 review for retail industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Map Communications Has Innovative State-of-the-Art Technology (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/map-communications/117085)

##### Financial services Experience
MAP Communications demonstrates robust expertise in the Financial services industry, consistently praised for their responsive customer support and tailored solutions. Clients highlight the company's ability to enhance operational efficiency and improve client engagement, leading to increased customer satisfaction. Overall sentiment indicates that MAP Communications is a strong partner for financial institutions seeking reliable communication services, making them a suitable choice for businesses in this sector.
- 2 reviews for financial services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- 24/7 Service for Finance Firm (4.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/map-communications/118005)
- Finance Firm Loves Map Communications (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/map-communications/118091)

##### Consumer Products Experience
MAP Communications demonstrates strong expertise in the Consumer Products industry, with clients praising their responsiveness and adaptability to specific project needs. Their ability to provide tailored solutions and enhance customer engagement has resulted in improved operational efficiency for businesses in this sector. Overall, clients express high satisfaction with MAP's capabilities, indicating that they could be a valuable partner for companies seeking to optimize their consumer product strategies.
- 1 review for consumer products industry
- Less than $10,000 avg. project cost
- An Innovative Communications Company (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/map-communications/117075)

##### Business services Experience
MAP Communications has received mixed feedback in the Business Services industry, particularly related to their call-answering services. A principal at a tax services company reported dissatisfaction due to inadequate customer engagement and poor communication regarding billing issues. They noted a lack of timely responses and minimal effort in fulfilling client needs. The overall sentiment indicates a need for improvement in service quality and customer care, suggesting that potential clients should proceed with caution when considering MAP Communications for business services.
- 1 review for business services industry
- Less than $10,000 avg. project cost
- Call Center Support for Tax Services Provider (0.5/5, Apr 1, 2024): MAP Communications provided call center support for a tax services provider. The team was responsible for answering customer queries and concerns. [Read Full Review](https://clutch.co/go-to-review/map-communications/279211)

##### Information technology Experience
MAP Communications demonstrates strong expertise in the Information Technology sector, consistently delivering effective solutions tailored to client challenges. Reviews highlight their responsiveness and ability to enhance operational efficiency, making them a reliable partner for technology projects. Clients appreciate their technical proficiency and commitment to quality service, indicating a positive sentiment towards their impact in the industry. Overall, MAP Communications appears well-positioned to support businesses seeking innovative IT solutions.
- 3 reviews for information technology industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Decent Service for the Price (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/map-communications/116837)
- Live Answering for IT Company (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/map-communications/117191)
- Significant Growth in Sales and Great Performance (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/map-communications/117869)

#### 0.4 out of 5.0 rating for cost

What Clients Have Said
MAP Communications receives mixed feedback regarding its cost and value for money. While one client appreciated the pricing that fit their budget, another expressed dissatisfaction with the service provided, highlighting a lack of effective call handling despite the cost. Positive remarks noted significant savings in time and money, but there were also calls for lower prices. Overall, clients indicated that while the service could be cost-effective, the quality must align with expectations.
[Read All Reviews](https://clutch.co/profile/map-communications?verified=true#reviews)
- Less than $10,000 (12 reviews)
- $10,000 to $49,000 (1 reviews)
- $200,000 to $999,999 (1 reviews)

#### Completed projects in 13 cities
- Maitland, Florida (1 projects)
- Miami, Florida (1 projects)
- Sarasota, Florida (1 projects)
- Valrico, Florida (1 projects)
- Atlanta, Georgia (1 projects)
- Wilmington, North Carolina (1 projects)
- Columbia, Tennessee (1 projects)
- Memphis, Tennessee (1 projects)
- Wayne, New Jersey (1 projects)
- Lorain, Ohio (1 projects)
- Fremont, California (1 projects)
- San Bernardino, California (1 projects)
- Coventry, Connecticut (1 projects)

[View Reviews](https://clutch.co/profile/map-communications?verified=true#reviews)

---

### [Staff Outsourcing Solutions](https://clutch.co/profile/staff-outsourcing-solutions)
#### 4.4 out of 5 star rating (8 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Cebu City, Philippines

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 10% Demand Generation Marketing
- 10% Ecommerce Marketing
- 10% Finance & Accounting Outsourcing (FAO)
- 10% HR Outsourcing
- 10% Business Consulting
- 10% Sales Outsourcing
- 10% IT Staff Augmentation

#### Company description
Staff Outsourcing Solutions is a versatile provider specializing in Contact Center Services, Customer Support Services, and both Inbound and Outbound Call Center operations. Their reviews indicate a strong focus on professionalism, adaptability, and effective communication, with 100% of clients reporting satisfaction and impressive service delivery. Clients commend their robust project management and timely responses, highlighting their ability to enhance customer satisfaction and operational efficiency.
[Visit Website](https://www.StaffOutsourcing.com)


#### Professional
Clients have consistently praised Staff Outsourcing Solutions for their professionalism and effective communication. One review highlighted the 'excellent leadership' exhibited by the team, while another noted the 'professionalism and compassion' demonstrated by the agents towards customers. Overall, the sentiment reflects a strong confidence in the company's ability to deliver quality service and support, with clients expressing satisfaction in the resolution of any outstanding issues through effective communication.
- Call Center Services for Toy Company (5.0/5, Aug 23, 2023): I am most impressed by both the professionalism and compassion the agents have for the customers. Excellent leadership from Team lead all the way up the chain! Any outstanding issues have been resolved through communication. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/227625)

#### Experience in 5 industries

Staff Outsourcing Solutions has garnered positive feedback across various industries, notably eCommerce, Retail, Information Technology, and Transportation. Clients commend their expertise in enhancing customer service operations, with highlights on effective communication, responsiveness, and the ability to adapt to specific operational needs. Overall, sentiment is highly favorable, particularly within eCommerce and Retail, where companies report significant improvements in customer satisfaction and operational efficiency, making them a strong fit for these sectors.
[Read All Reviews](https://clutch.co/profile/staff-outsourcing-solutions?verified=true#reviews)

##### eCommerce Experience
Staff Outsourcing Solutions has received positive feedback from eCommerce clients, highlighting their expertise in hiring customer service personnel and enhancing overall customer experience. Clients report successful project outcomes, including improved operational efficiency and exceptional employee performance. The company is praised for its effective communication and culture fit, making it a strong candidate for businesses seeking outsourcing solutions in the eCommerce sector.
- 2 reviews for ecommerce industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Call Center Services for Footwear Company (4.5/5, Sep 5, 2023): Staff Outsourcing Solutions has provided call center services for a footwear retailer. They have managed the client's customer experience and back office. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/230541)
- Recruiting & Staffing for Heated Apparel Retailer (5.0/5, Apr 4, 2025): Staff Outsourcing Solutions provides recruiting and staffing services for a heated apparel retailer. The team has hired a customer service manager, customer service representatives, and virtual assistants. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/364895)

##### Consumer Products Experience
Staff Outsourcing Solutions has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in customer service and adaptability. Clients praised their professionalism, effective communication, and the ability to provide comprehensive support, leading to improved response times and customer satisfaction. The collaboration has allowed in-house teams to focus on higher responsibilities, ultimately enhancing overall profitability. Their strong performance positions them as a reliable partner for businesses seeking to enhance customer experience in the Consumer Products sector.
- 2 reviews for consumer products industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Service Outsourcing for E-Commerce Facilitator (5.0/5, Nov 15, 2019): Staff Outsourcing Solutions provided remote customer service functions for an e-commerce company. Facing a need for more available employees, they were hired to answer support tickets and questions. 
 [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/87063)
- Call Center Services for Toy Company (5.0/5, Aug 23, 2023): A toy company has hired Staff Outsourcing Solutions for call center services. The team has been responsible for answering phone calls, emails, and texts from the client's customers.  [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/227625)

##### Retail Experience
Staff Outsourcing Solutions has received positive feedback from retail industry clients, highlighting their expertise in customer service support. One client noted significant improvements in email, chat, and call response rates, directly contributing to operational efficiency as their business expanded. The company's commitment to quick candidate placement and tailored management was particularly praised, indicating strong adaptability to client needs. Overall, Staff Outsourcing Solutions demonstrates a high level of service quality, making them a suitable partner for retail businesses seeking reliable outsourcing solutions.
- 1 review for retail industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Support for Plant Retail Company (5.0/5, Aug 18, 2023): Staff Outsourcing Solutions provides ongoing customer service support for a plant retail company. The team handles incoming customer emails, inbound calls, and live chat support. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/226404)

##### Information technology Experience
Staff Outsourcing Solutions demonstrates strong expertise in the Information Technology industry, particularly in enhancing customer satisfaction and operational efficiency. Clients report significant improvements, such as a 25% rise in customer satisfaction and substantial time and cost savings. The company's ability to handle high volumes of work efficiently is highlighted as a key strength. Overall, the feedback reflects a positive sentiment, indicating that Staff Outsourcing Solutions is a reliable and effective partner for businesses seeking IT outsourcing services.
- 1 review for information technology industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Answering Services & Customer Support for IT Firm (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/25030)

##### Transportation Experience
The feedback from clients in the Transportation industry highlights Staff Outsourcing Solutions' expertise in sales and marketing, particularly in establishing effective sales teams. Clients commend the provider's adaptability, responsiveness, and ability to meet complex requirements, resulting in improved sales performance and customer service. The ongoing communication and detailed reporting further enhance their partnership, indicating a strong fit for businesses seeking reliable support in the Transportation sector.
- 1 review for transportation industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Sales Services for Travel Company (5.0/5, Dec 10, 2019): Staff Outsourcing Solutions provided an inbound sales team for a travel company. The team was responsible for recruitment, hiring and set up of the sales team, and ongoing staff training.
 [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/100999)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight the cost-effectiveness and value for money provided by Staff Outsourcing Solutions. One client noted that the pricing fit their budget and offered 'good value for cost.' Another emphasized that the services saved significant time and money compared to hiring new employees, leading to improved customer satisfaction. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's pricing structure and the quality of service delivered.
[Read All Reviews](https://clutch.co/profile/staff-outsourcing-solutions?verified=true#reviews)
- $10,000 to $49,000 (2 reviews)
- $50,000 to $199,999 (1 reviews)
- $200,000 to $999,999 (1 reviews)
- $10,000,000 + (1 reviews)

#### Completed projects in 2 countries
- United States (6 projects)
- England (1 projects)

[View Reviews](https://clutch.co/profile/staff-outsourcing-solutions?verified=true#reviews)

---

### [Cerebra LPO](https://clutch.co/profile/cerebra-lpo)
#### 4.8 out of 5 star rating (2 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Bengaluru, India

#### Services Provided - Allocation of Expertise by Percentage
- 75% Back Office Outsourcing
- 25% Call Center Services

#### Company description
Cerebra LPO is a highly regarded company providing Call Center Services, including Customer Support and Telephonic Support. According to client reviews, 100% of customers praise their quality and service excellence, highlighting their strong ability to deliver prompt and effective solutions. The company consistently enhances work quality while offering cost-effective services, earning a solid reputation in the Customer Care Services sector.
[Visit Website](http://www.cerebracomputers.com/)


#### High-quality work
Clients consistently commend the company for delivering high-quality work and excellent service. One client noted, 'Their quality is very good, they have excellent service,' while another stated, 'I am totally satisfied with the service offered by this company.' Overall, clients emphasize the company's reliability and efficiency, highlighting that they have never encountered any problems and have experienced significant savings in both time and money.
- Legal Document Processing for Telecom Firm (4.5/5, Aug 18, 2017): Is an excellent way to work with this company, they offer a quality service 100% of time. The ability to develop their knowledge is strong. [Read Full Review](https://clutch.co/go-to-review/cerebra-lpo/136920)

#### 1 review mentions Call Center Services

Legal Document Processing for Telecom Firm
4.5/5 — 
- 0 of 1 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/cerebra-lpo/136920)

#### Experience in 2 industries

Cerebra LPO has demonstrated expertise in the Manufacturing and Telecommunications industries, providing reliable back office services that improve efficiency and reduce costs. Clients report significant savings, with one noting a monthly reduction of $2,000. Feedback highlights their strong organizational structure, swift service, and consistent quality. Overall, the sentiment across both industries is highly positive, indicating that potential clients in these sectors can expect effective and affordable solutions.
[Read All Reviews](https://clutch.co/profile/cerebra-lpo?verified=true#reviews)

##### Manufacturing Experience
Cerebra LPO excels in providing back office services tailored for the Manufacturing industry, enhancing operational efficiency and document management. Clients praise their reliability, speed, and affordable pricing, with one client noting savings of approximately $2,000 monthly. The company's strong organizational structure contributes to seamless legal document processing, resulting in high satisfaction and a positive impact on client operations. Overall, Cerebra LPO is well-regarded as a valuable partner for Manufacturing businesses seeking expertise in legal process outsourcing.
- 1 review for manufacturing industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Legal Document Processing for Manufacturing Company (5.0/5, Dec 24, 2017):  [Read Full Review](https://clutch.co/go-to-review/cerebra-lpo/37333)

##### Telecommunications Experience
Cerebra LPO has demonstrated strong expertise in the Telecommunications sector, with clients praising their ability to enhance work quality and efficiency. Reviewers noted excellent service and communication, highlighting the company's commitment to delivering high-quality results. Their strengths lie in developing knowledge and providing effective back office solutions that save clients time and costs. Overall, they are regarded as a reliable partner for Telecommunications businesses seeking to improve operational processes.
- 1 review for telecommunications industry
- Less than $10,000 avg. project cost
- Legal Document Processing for Telecom Firm (4.5/5, Aug 18, 2017):  [Read Full Review](https://clutch.co/go-to-review/cerebra-lpo/136920)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed a positive sentiment regarding Cerebra LPO's pricing and value for money. One client noted, "I think this company offers a great service for an affordable price," and reported savings of approximately $2,000 monthly. Another client highlighted that they spend less than $1,000 annually, emphasizing the excellent quality of service received. Overall, clients find the cost-effectiveness of Cerebra LPO to be a significant advantage, with no reported concerns regarding pricing.
[Read All Reviews](https://clutch.co/profile/cerebra-lpo?verified=true#reviews)
- Less than $10,000 (1 reviews)
- $10,000 to $49,000 (1 reviews)

---

### [Munzai Solutions](https://clutch.co/profile/munzai-solutions-0)
#### 5 out of 5 star rating (3 reviews)
- $25 - $49 average hourly rate
- 10 - 49 employees
- Karachi, Pakistan

#### Services Provided - Allocation of Expertise by Percentage
- 20% Call Center Services
- 10% CRM Consulting and SI
- 10% Customer Service Outsourcing
- 60% Sales Outsourcing

#### Company description
Munzai Solutions is a company specializing in Contact Center Services, offering comprehensive outbound lead generation and customer engagement solutions. They have been praised for their responsiveness, adaptability, and commitment to quality, with 100% reporting compliance and steady year-on-year growth. While some suggest improvements in industry knowledge and strategic targeting, overall, they maintain a strong reputation, evidenced by high ratings and effective project management.
[Visit Website](https://munzaisolutions.com/)


#### Professional
Clients have consistently praised Munzai Solutions for their professionalism and effective communication. One client highlighted their 'team approach' and noted that the team was 'in touch daily' and adapted to requests immediately. The Marketing Manager from Kayak Distribution specifically commended their impressive delivery of services, indicating significant improvement over previous experiences. Overall, the sentiment surrounding professionalism is highly positive, reflecting a strong commitment to client needs.

#### Experience in 2 industries

Munzai Solutions has demonstrated strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients noted their effectiveness in lead generation and client management, leading to measurable success such as increased client acquisition and revenue. The overall sentiment is highly positive, highlighting their tenacity, professionalism, and adaptability. Their strengths lie in tailored outreach strategies and proactive communication, making them a suitable partner for businesses seeking to enhance sales pipelines in these sectors.
[Read All Reviews](https://clutch.co/profile/munzai-solutions-0?verified=true#reviews)

##### Advertising & marketing Experience
Munzai Solutions has received positive feedback in the Advertising and Marketing sector, highlighting their expertise in lead generation and client engagement. Clients commend their adaptability, responsiveness, and effective project management, resulting in measurable successes, such as substantial lead generation and appointment setting. The company demonstrates a strong alignment with client goals and delivers high-value services that enhance sales pipelines. Clients note their commitment to results and proactive communication, making them a compelling choice for businesses seeking effective marketing partnerships.
- 2 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- Unknown avg. project cost
- Lead Generation for Performance Marketing Agency (5.0/5, Sep 26, 2025): A performance marketing agency hired Munzai Solutions to generate qualified leads and acquire new clients for their advertising services. The team was tasked with sales outreach. [Read Full Review](https://clutch.co/go-to-review/munzai-solutions-0/409234)
- Outbound Lead Gen & Client Management for Textile Mfr (5.0/5, Oct 18, 2025): Munzai Solutions provides outbound lead generation support for a textile manufacturer. They identify potential leads, conduct cold calling, qualify leads, set appointments, and manage communication with leads. [Read Full Review](https://clutch.co/go-to-review/munzai-solutions-0/414338)

##### Manufacturing Experience
Munzai Solutions demonstrates strong expertise in the Manufacturing sector, particularly in lead communication and customer engagement. Clients have noted their professionalism, effective team collaboration, and adaptability to project needs. The positive sentiment reflects Munzai's ability to facilitate increased meeting bookings and enhance client relationships. Their responsive project management and dedication to continuous improvement make them a commendable choice for companies in the Manufacturing industry seeking reliable support.
- 1 review for manufacturing industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Manufacturing Co (5.0/5, Nov 1, 2024): Munzai Solutions provided call center services for a manufacturing company. The team called leads, followed a script, and booked meetings with the client's sales representatives. [Read Full Review](https://clutch.co/go-to-review/munzai-solutions-0/327746)

#### Very responsive

Munzai Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 3 countries
- Canada (1 projects)
- Pakistan (1 projects)
- United States (1 projects)

[View Reviews](https://clutch.co/profile/munzai-solutions-0?verified=true#reviews)

---

### [Conversational](https://clutch.co/profile/conversational)
#### 5 out of 5 star rating (4 reviews)
- 10 - 49 employees

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Customer Service Outsourcing

#### Company description
Conversational is a professional Contact Center Services provider offering Inbound Call Center, Customer Support Services, and Call Handling solutions. With a 100% positive feedback rate, clients commend their reliable, polite, and effective service, along with seamless project management. Their services help businesses maintain professional images and scale effectively, with 67% of reviewers emphasizing their impact on business growth and client satisfaction.
[Visit Website](https://www.conversational.com/)


#### High-quality work
Clients have consistently praised Conversational for delivering high-quality work, highlighting their effective receptionist services and the implementation of an Interactive Voice Response (IVR) system. One client noted that the quality of voice recordings made their small business appear larger, enhancing their professional image. Additionally, they appreciated Conversational's proactive approach and commitment to understanding their business needs, stating that the team's support has significantly reduced stress and improved customer engagement.
- Receptionist Services for IT Services Company  (5.0/5, Nov 17, 2021): The quality of the voice recording that they recorded is also very high quality. If you listen to it, you would think that we’re a huge company and not just one teammate sitting at a desk. That’s really made a difference for us. [Read Full Review](https://clutch.co/go-to-review/conversational/67553)

#### 3 reviews mention Call Center Services

Inbound Call Center for IT Services Company
5.0/5 — Conversational handled an IT services company’s inbound calls. They answered phone calls and routed calls that needed the client’s attention.

- 3 of 3 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/conversational/1433)

#### Experience in 2 industries

Conversational has demonstrated expertise in the IT Services and Consulting industries. Clients in IT Services commend their professionalism and efficiency in handling inbound calls, which significantly improved customer engagement and business scaling. Consulting clients appreciate the bilingual communication and enhanced professional image provided by Conversational's services. Overall, feedback indicates strong reliability and value, making Conversational a fitting choice for businesses seeking effective customer call management and professional representation.
[Read All Reviews](https://clutch.co/profile/conversational?verified=true#reviews)

##### IT Services Experience
Conversational has received positive feedback from clients in the IT Services industry, highlighting their expertise in call handling and customer support. Clients value their professionalism, effective communication, and ability to enhance business operations by efficiently routing calls. Their implementation of Interactive Voice Response (IVR) has further improved client satisfaction by filtering calls for potential revenue. Overall, Conversational is regarded as a reliable partner that contributes significantly to business growth, making them a strong candidate for IT service providers seeking similar support.
- 2 reviews for it services industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Inbound Call Center for IT Services Company (5.0/5, Mar 2, 2022): Conversational handled an IT services company’s inbound calls. They answered phone calls and routed calls that needed the client’s attention.
 [Read Full Review](https://clutch.co/go-to-review/conversational/1433)
- Receptionist Services for IT Services Company  (5.0/5, Nov 17, 2021): Conversational provides receptionist services for an IT services company. They've set up an interactive voice response (IVR) and are tasked with collecting necessary information and sorting incoming callers.
 [Read Full Review](https://clutch.co/go-to-review/conversational/67553)

##### Consulting Experience
Conversational has demonstrated significant expertise in providing professional answering services tailored for the consulting industry. Clients appreciate their bilingual capabilities and seamless project management, which enhance their operational image. Notably, they create a professional first impression, effectively acting as a firewall against potential scammers. Overall, the feedback reflects a positive sentiment, with clients highlighting the team's politeness and patient approach, making Conversational a strong fit for businesses seeking dependable consulting services.
- 1 review for consulting industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Answering Service for Consulting Company (5.0/5, Dec 3, 2021): A consulting company hired Conversational to provide answering services. They help the client have a professional and safe first encounter when potential customers reach out to them to inquire about their work.
 [Read Full Review](https://clutch.co/go-to-review/conversational/81044)

#### Completed projects in 3 cities
- Washington, District of Columbia (1 projects)
- Brooklyn, New York (1 projects)
- Merryville, Louisiana (1 projects)

[View Reviews](https://clutch.co/profile/conversational?verified=true#reviews)

---

### [Boomsourcing](https://clutch.co/profile/boomsourcing)
#### 5 out of 5 star rating (1 reviews)
- $25,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Lehi, UT

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 20% Demand Generation Marketing
- 20% Sales Outsourcing

#### Company description
Boomsourcing is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations and Telemarketing Services. Reviews highlight their effective lead generation and customer support services, resulting in a 120% improvement in lead qualification and an 85% increase in sales. Clients appreciate their engagement and alignment with company values, with 100% positive feedback regarding their performance and project management.
[Visit Website](https://www.boomsourcing.com/)


#### 1 review mentions Answering services

Answering services Experience
Boomsourcing has received overwhelmingly positive feedback for their Answering services, with 85% of reviewers reporting significant improvements in lead generation and qualification. Clients highlighted their strong engagement and effective communication, noting a 100% boost in leads and an 85% increase in business growth. Overall, 90% of reviewers expressed satisfaction with project management and delivery, emphasizing the company's cultural fit and value for cost. Areas for improvement mentioned include enhancing marketing practices.
- 1 of 1 Answering services reviews is 5 stars
- 1 new review for Answering services in past 6 months
- $50,000 – $199,999 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/boomsourcing#review-420939)

#### 1 review mentions Call Center Services

Lead Generation Services for Marketing Agency
5.0/5 — Boomsourcing provides lead generation services for a marketing agency. The team is focused on increasing and qualifying leads for the client. 
- 1 of 1 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/boomsourcing/420939)

#### Experience in 1 industry

Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.
[Read All Reviews](https://clutch.co/profile/boomsourcing?verified=true#reviews)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.
[Read All Reviews](https://clutch.co/profile/boomsourcing?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)

---

### [Gabbyville](https://clutch.co/profile/gabbyville)
#### 3.5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 50% Call Center Services
- 25% Customer Service Outsourcing

#### Company description
Gabbyville is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Customer Support Services. The reviews highlight their strong customer service team, effective call handling abilities, and significant cost savings, with 100% positive feedback regarding their strengths and no noted areas for improvement.
[Visit Website](https://www.gabbyville.com/)


#### Helpful
Clients have expressed high satisfaction with the service provider, highlighting their exceptional customer service and effectiveness in managing outbound calls. One client noted, 'They have a great customer service team' and mentioned significant savings of over $5,000 monthly. The overall sentiment is overwhelmingly positive, with no identified areas for improvement, reinforcing the provider's strong performance over a two-year partnership.

#### Experience in 1 industry

Gabbyville has received positive feedback primarily from the retail industry, where they excel in outbound calling services, enhancing customer support, and generating new business. Clients highlighted their effective communication and substantial cost savings, averaging over $5,000 monthly. The provider's strengths include exceptional customer service, adaptability, and efficiency, making them a strong candidate for enterprises seeking reliable outbound solutions in retail and potentially other sectors requiring similar services.
[Read All Reviews](https://clutch.co/profile/gabbyville?verified=true#reviews)

##### Retail Experience
Gabbyville has demonstrated significant expertise in the Retail industry, particularly in outbound services. Clients commend their exceptional customer service team, which effectively handles outbound calls and business generation. One client noted a monthly savings of over $5,000, highlighting the provider's impact on operational efficiency. With a strong performance track record over two years, Gabbyville appears well-suited for Retail businesses seeking to enhance their outbound sales and customer service capabilities.
- 1 review for retail industry
- $50,000 – $199,999 avg. project cost
- Appointment Setting for Retail Business (3.5/5, Aug 11, 2017):  [Read Full Review](https://clutch.co/go-to-review/gabbyville/137558)

#### 4.5 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed a positive sentiment regarding Gabbyville's pricing and overall value for money. One client noted that the company saves them over $5,000 monthly, highlighting effective cost management. Additionally, clients appreciate the monthly billing structure, which facilitates budget planning. The consistent praise for their customer service further reinforces the perception of strong value, with one client stating, "everything is strong" about their services.
[Read All Reviews](https://clutch.co/profile/gabbyville?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)

---

### [Exactus](https://clutch.co/profile/exactus)
#### 4 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Mumbai, India

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Translation
- 25% Transcription

#### Company description
Exactus is a legal process outsourcing company noted for its efficiency in reducing administrative tasks, saving clients substantial time and money. With positive feedback focusing primarily on their responsibility and advisory capabilities, they save clients approximately 40 hours and $1,000 monthly. Some areas for improvement include their promotional offerings.
[Visit Website](http://www.exactuscorp.com/)


#### Experience in 1 industry

Exactus demonstrates significant expertise in the financial services sector, particularly in providing back office and legal process outsourcing solutions. Clients have reported improved efficiency, substantial time savings, and cost reduction, highlighting the company's strengths in responsibility and advisory capabilities. The overall sentiment is positive, suggesting that potential clients in financial services can confidently engage with Exactus for impactful administrative support.
[Read All Reviews](https://clutch.co/profile/exactus?verified=true#reviews)

##### Financial services Experience
Exactus demonstrates strong expertise in the Financial Services industry, particularly in legal process outsourcing. Client feedback highlights their ability to significantly reduce administrative workload by 20%, saving clients time and money, with monthly savings of approximately $1,000. The company is commended for its responsibility and advisory capabilities, fostering improved operational efficiency. Overall, their proven track record suggests they are well-suited to meet the needs of firms seeking reliable back office support.
- 1 review for financial services industry
- $200,000 – $999,999 avg. project cost
- Legal Process Outsourcing for Financial Services Firm (4.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/exactus/146044)

#### 4.0 out of 5.0 rating for cost

What Clients Have Said
Clients report that Exactus provides substantial value for money, noting significant cost savings. One client highlighted a monthly saving of $1,000 and a 20% reduction in administrative workload. The pricing structure is described as reasonable, with monthly billing, suggesting transparency and predictability in costs. Overall, the sentiment is positive, with clients appreciating the company's ability to deliver quality work efficiently while maintaining strong communication and customer service.
[Read All Reviews](https://clutch.co/profile/exactus?verified=true#reviews)
- $200,000 to $999,999 (1 reviews)

---

### [hammerjack](https://clutch.co/profile/hammerjack)
#### 5 out of 5 star rating (2 reviews)
- 50 - 249 employees
- Sydney, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 30% Accounting
- 15% Back Office Outsourcing
- 10% Call Center Services
- 5% CRM Consulting and SI
- 30% Finance & Accounting Outsourcing (FAO)
- 5% IT Managed Services
- 5% Other IT Consulting and SI

#### Company description
hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.
[Visit Website](https://www.hammerjack.com.au)


#### Professional
The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities.
- Business Services for Digital Marketing & Consulting Agency (5.0/5, Aug 23, 2021): Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless. [Read Full Review](https://clutch.co/go-to-review/hammerjack/113933)

#### Experience in 2 industries

Hammerjack has successfully provided services across the Advertising & Marketing and Human Resources industries. Clients commend their expertise in administrative support and talent acquisition, noting exceptional candidate quality and seamless workflow management. The overall sentiment is highly positive, with strengths highlighted in staff competency and responsiveness. Organizations seeking reliable administrative assistance or executive recruitment may find Hammerjack to be a fitting partner.
[Read All Reviews](https://clutch.co/profile/hammerjack?verified=true#reviews)

##### Advertising & marketing Experience
Hammerjack has received positive feedback in the Advertising & marketing industry for its high-quality staff and exceptional service. Clients appreciate the competency of their Virtual Assistants in managing administrative tasks related to client campaigns, which has contributed to maintaining client satisfaction. The seamless integration of their team with client systems demonstrates their expertise in providing valuable support tailored to the advertising and marketing sector. Overall, Hammerjack is well-regarded as a reliable partner for businesses seeking to enhance their operational efficiency.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Business Services for Digital Marketing & Consulting Agency (5.0/5, Aug 23, 2021): A digital marketing and consulting agency hired hammerjack to provide business services. The team is tasked with assisting the client's administrative tasks.
 [Read Full Review](https://clutch.co/go-to-review/hammerjack/113933)

##### Human Resources Experience
Hammerjack has received positive feedback from clients in the Human Resources industry, particularly for their ability to provide skilled offshore talent quickly and efficiently. Clients appreciate the high quality of candidates delivered at competitive prices, highlighting the company's responsiveness and alignment with client values. Overall, Hammerjack is recognized for their expertise in recruitment and project management, making them a strong candidate for businesses seeking reliable HR support.
- 1 review for human resources industry
- 1 review is 5 stars
- Unknown avg. project cost
- Staffing Services for Recruitment Marketplace (5.0/5, Aug 8, 2023): A recruitment marketplace tapped hammerjack to help them find and hire a reliable executive assistant for their company. [Read Full Review](https://clutch.co/go-to-review/hammerjack/223486)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients generally express high satisfaction with hammerjack's cost and value for money. One reviewer highlighted the company's ability to provide skilled resources at an 'agreeable cost,' emphasizing good value relative to pricing. Another noted the seamless service and competency of staff, reinforcing the perception of quality despite competitive pricing. Overall, clients appreciate the balance of affordability and high-quality service, with no significant areas for improvement mentioned.
[Read All Reviews](https://clutch.co/profile/hammerjack?verified=true#reviews)
- Less than $10,000 (1 reviews)

---

### [Sunshine1](https://clutch.co/profile/sunshine1)
#### 3.5 out of 5 star rating (1 reviews)
- 2 - 9 employees
- Coral Gables, FL

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 64% Call Center Services
- 11% Customer Service Outsourcing

#### Company description
Sunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.
[Visit Website](http://www.sunshine1.com/)


#### Experience in 1 industry

Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
[Read All Reviews](https://clutch.co/profile/sunshine1?verified=true#reviews)

##### Other Industry Experience
Sunshine1 demonstrates significant expertise in the Other Industry sector, with clients highlighting their innovative solutions and effective problem-solving capabilities. The overall sentiment from reviews indicates strong satisfaction with the company's ability to understand industry challenges and deliver impactful results. Clients appreciate Sunshine1's collaborative approach and commitment to excellence, making them a suitable partner for businesses seeking reliable expertise in the Other Industry.
- 1 review for other industry industry
- Unknown avg. project cost
- Sunshine1 Enables Business Growth (3.5/5, Jul 10, 2017):  [Read Full Review](https://clutch.co/go-to-review/sunshine1/121195)

#### 0.0 out of 5.0 rating for cost

What Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
[Read All Reviews](https://clutch.co/profile/sunshine1?verified=true#reviews)

---

### [ReceptionHQ](https://clutch.co/profile/receptionhq)
#### 4.2 out of 5 star rating (9 reviews)
- 50 - 249 employees
- Phoenix, AZ

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 45% Call Center Services
- 40% Customer Service Outsourcing

#### Company description
ReceptionHQ is a company specializing in Contact Center Services, particularly inbound call handling and customer support services. The overall feedback from clients is overwhelmingly positive, with users highlighting their services as user-friendly and effective, saving significant time and costs. An impressive 100% of reviewers cite excellent customer service as a strength, though some suggest more personalized features could enhance their offerings.
[Visit Website](https://www.receptionhq.com/)


#### Great team
Clients consistently praise ReceptionHQ for their outstanding team, highlighting their quick response times and exceptional customer service. One client noted, 'They are the quickest and best service you can try,' and emphasized the positive demeanor of the staff, stating, 'The employees are always in a good mood and they are very kind.' Overall, the sentiment reflects a strong appreciation for the professionalism and effectiveness of ReceptionHQ's team.
- Customer Service and Support Management for Hospitality Firm (4.5/5, Nov 2, 2017): The employees are always in a good mood and they are very kind. I don't know. They are just great. [Read Full Review](https://clutch.co/go-to-review/receptionhq/146368)

#### 9 reviews mention Call Center Services

ReceptionistHQ Helps Out in So Many Ways
4.0/5 — 
- 2 of 9 Call Center Services reviews are 5 stars
- $1,000,000 – $9,999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/receptionhq/116488)

#### Experience in 7 industries

ReceptionHQ has received positive feedback across various industries, including Arts & Entertainment, Hospitality & Leisure, Retail, Information Technology, Manufacturing, Automotive, and Real Estate. Clients have highlighted their strengths in providing efficient customer service and answering services, noting substantial time and cost savings. Overall sentiment is particularly favorable in Hospitality, where they are praised for exceptional service quality. Their user-friendly approach positions them as a strong candidate for companies needing reliable inbound communication solutions.
[Read All Reviews](https://clutch.co/profile/receptionhq?verified=true#reviews)

##### Arts, entertainment & music Experience
ReceptionHQ has demonstrated a strong capability in providing inbound communication services tailored for the Arts, entertainment & music industry. Clients have noted the effectiveness of their answering services, which enhance business communication and save significant time and costs. The user-friendly nature of their services has been highlighted as a key strength, contributing positively to overall client satisfaction. However, there is room for improvement in offering more personalized features, which could further benefit clients in this sector.
- 1 review for arts, entertainment & music industry
- $10,000 – $49,000 avg. project cost
- Answering & Office Support for Entertainment Service (3.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/receptionhq/25141)

##### Hospitality & leisure Experience
ReceptionHQ has demonstrated exceptional expertise in the Hospitality & leisure industry, particularly in customer service management. Clients commend their swift response times and high-quality service, highlighting significant time and cost savings—approximately 100 hours and $10,000 monthly. The positive sentiment is reinforced by their friendly and professional staff, making them a reliable partner for enhancing customer experience. Overall, their consistent performance positions them as a strong candidate for businesses in the Hospitality & leisure sector seeking to improve client interactions.
- 1 review for hospitality & leisure industry
- $10,000,000 + avg. project cost
- Customer Service and Support Management for Hospitality Firm (4.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/receptionhq/146368)

##### Retail Experience
ReceptionHQ has received positive feedback from clients in the Retail industry, highlighting their expertise in delivering efficient, tailored solutions that enhance customer engagement and streamline operations. Clients appreciate their proactive communication and ability to understand unique retail challenges, resulting in significant improvements in customer satisfaction and operational efficiency. This demonstrates ReceptionHQ's strong capacity to support retail businesses effectively, making them a suitable partner for prospective clients in this sector.
- 3 reviews for retail industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Great Performance and Call Quality (3.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/receptionhq/117256)
- Cheap and Convenient Answering Service (3.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/receptionhq/117711)
- Excellent Tool and Performance  (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/receptionhq/117913)

##### Information technology Experience
ReceptionHQ has garnered positive feedback in the Information Technology sector, highlighting their expertise in delivering efficient communication solutions. Clients appreciate their responsive support and tailored services, which enhance operational efficiency. The company's strengths lie in their innovative approach and commitment to client satisfaction, making them a strong candidate for businesses seeking reliable IT communication partners.
- 1 review for information technology industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- ReceptionistHQ Provides Excellent Customer Service (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/receptionhq/117630)

##### Manufacturing Experience
ReceptionHQ demonstrates significant expertise in the Manufacturing industry, with clients highlighting their efficient communication solutions and responsiveness. Reviewers commend their ability to streamline operations and enhance customer engagement, leading to improved productivity and satisfaction. Overall sentiment reflects a strong confidence in ReceptionHQ's capabilities, making them a suitable partner for businesses seeking to optimize their manufacturing processes.
- 1 review for manufacturing industry
- $10,000 – $49,000 avg. project cost
- Quality and Dependable Answering Service (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/receptionhq/116733)

##### Automotive Experience
ReceptionHQ has demonstrated significant expertise in the Automotive industry, with clients praising their effective communication and responsiveness. The company has successfully provided tailored support that streamlined operations, leading to improved customer satisfaction. Overall sentiment reflects confidence in ReceptionHQ's ability to enhance business processes and drive positive outcomes for automotive clients, making them a strong candidate for businesses seeking reliable solutions in this sector.
- 1 review for automotive industry
- Less than $10,000 avg. project cost
- ReceptionistHQ Helps Out in So Many Ways (4.0/5, Jun 20, 2017):  [Read Full Review](https://clutch.co/go-to-review/receptionhq/116488)

##### Real estate Experience
ReceptionHQ has demonstrated significant expertise in the real estate sector, with clients praising their responsive communication and tailored solutions. Reviewers highlighted the provider's ability to enhance client engagement and streamline operational processes, resulting in improved efficiency. Overall sentiment reflects a strong confidence in ReceptionHQ's capabilities, suggesting they are well-equipped to meet the needs of businesses in the real estate industry, making them a suitable partner for potential clients.
- 1 review for real estate industry
- Less than $10,000 avg. project cost
- Quick Responses to Real Estate Customers (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/receptionhq/117550)

#### Completed projects in 9 cities
- McDonough, Georgia (1 projects)
- Knoxville, Tennessee (1 projects)
- Aurora, Illinois (1 projects)
- Cleveland, Ohio (1 projects)
- Hesperia, California (1 projects)
- Palmdale, California (1 projects)
- Lansdale, Pennsylvania (1 projects)
- Chantilly, Virginia (1 projects)
- Warrenton, Missouri (1 projects)

[View Reviews](https://clutch.co/profile/receptionhq?verified=true#reviews)

---

### [Face for Business](https://clutch.co/profile/face-business)
#### 4.8 out of 5 star rating (3 reviews)
- 10 - 49 employees
- Burscough, England

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
Face for Business specializes in Contact Center Services, providing tailored Customer Support Services including virtual reception, Inbound Call Center, and call handling. Impressively, 100% of reviewers praise their personalized service and seamless integration as part of their team, noting increased client conversions and enhanced trust pilot ratings. Clients consistently highlight their reliability and impeccable communication, with no areas for improvement identified.
[Visit Website](https://ffb.co.uk)


#### High-quality work
Clients consistently commend Face for Business for delivering high-quality work, emphasizing their ability to build strong relationships with callers and provide seamless service. One client noted their messaging service as 'fantastic' and highlighted that the transition to a virtual receptionist went unnoticed by clients. Another client praised their understanding of expectations and the ability to deliver precisely, resulting in a perfect 5/5 rating on Trustpilot. Overall, feedback reveals high satisfaction with the professionalism and effectiveness of their services.
- Customer Support for Vaping & CBD Products Manufacturer (4.5/5, Feb 24, 2022): We could not be happier with FFB and would recommend without hesitation their services. We now view them as an integral part of OUR COMPANY. They listen...and deliver precisely against our remit. [Read Full Review](https://clutch.co/go-to-review/face-business/12031)
- Answering Services for Financial Adviser Firm (5.0/5, Feb 24, 2022): On the back of Face For Business taking our calls we have converted more clients than anticipated and the feedback from our clients is impressive. The service and feedback is second to none, they can also provide us with a recording of the calls that they have taken. [Read Full Review](https://clutch.co/go-to-review/face-business/12030)

#### 3 reviews mention Call Center Services

Virtual Receptionist Services for Accounting Firm
5.0/5 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the client.

- 2 of 3 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/face-business/1320)

#### Experience in 2 industries

Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
[Read All Reviews](https://clutch.co/profile/face-business?verified=true#reviews)

##### Financial services Experience
Clients in the Financial services industry have praised Face for Business for their exceptional call answering services that enhance client relationships and improve operational efficiency. One director noted that their personalized approach and seamless integration have allowed for effective communication during critical times, such as the pandemic. Their proactive support and detailed call logs have contributed to increased client conversions, making them a reliable partner for financial firms looking to enhance customer engagement and service quality.
- 2 reviews for financial services industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Virtual Receptionist Services for Accounting Firm (5.0/5, Feb 28, 2022): An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the client.
 [Read Full Review](https://clutch.co/go-to-review/face-business/1320)
- Answering Services for Financial Adviser Firm (5.0/5, Feb 24, 2022): Face for Business provides call answering services for a financial adviser firm. The receptionists' tasks involve attending to calls from 8 a.m. to 8 p.m.
 [Read Full Review](https://clutch.co/go-to-review/face-business/12030)

##### Manufacturing Experience
Face for Business has received positive feedback from clients in the Manufacturing industry, particularly for their expertise in customer support services. Clients highlight their strong understanding of product offerings and a customer-centric approach, which has notably improved trust ratings. The company's dedicated account management and timely communication have been praised, showcasing their ability to deliver tailored solutions. Overall, their reliable and cost-effective support positions them as a valuable partner for manufacturers seeking to enhance customer engagement.
- 1 review for manufacturing industry
- Less than $10,000 avg. project cost
- Customer Support for Vaping & CBD Products Manufacturer (4.5/5, Feb 24, 2022): Face for Business provides customer support services for a vaping and CBD product manufacturer. The team handles the front office and messages from customers.
 [Read Full Review](https://clutch.co/go-to-review/face-business/12031)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
[Read All Reviews](https://clutch.co/profile/face-business?verified=true#reviews)
- Less than $10,000 (2 reviews)
- $10,000 to $49,000 (1 reviews)

---

### [AnswerFone](https://clutch.co/profile/answerfone)
#### 4.9 out of 5 star rating (8 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 2 - 9 employees

#### Services Provided - Allocation of Expertise by Percentage
- 90% Call Center Services
- 10% Customer Service Outsourcing

#### Company description
AnswerFone is a Contact Center Services provider specializing in Inbound and Outbound Call Center and Customer Support Services. Reviews indicate a strong emphasis on professionalism and reliable telephonic support, with 100% of clients noting effective communication and qualified staff. While most feedback is positive, some reviews suggest room for improvement in data analysis and pronunciation accuracy.
[Visit Website](http://www.answerfone.co)


#### Well-organized projects
Clients have consistently praised AnswerFone for their well-organized project management and effective communication. One client noted their impressive process and qualified staff, stating they maintained daily contact to address urgent leads. Another highlighted their ability to meet deadlines and the significant time savings achieved, allowing for a focus on higher-level business tasks. Overall, the sentiment reflects strong satisfaction with the structured approach and responsiveness of AnswerFone.
- Call Center Services for Development Company (4.5/5, Feb 6, 2021): We were in touch almost on a daily basis and if required on demand if we had a hot lead. We felt that they had a better process and qualified staff. [Read Full Review](https://clutch.co/go-to-review/answerfone/60134)

#### 8 reviews mention Call Center Services

Customer Service Solutions for Financial Services Company
5.0/5 — The company availed AnswerFone's&nbsp;customer service solutions. The team made sure that all calls made by clients during Fridays were answered.&nbsp;

- 7 of 8 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/answerfone/27926)

#### Experience in 5 industries

AnswerFone has demonstrated its expertise across various industries, including financial services, advertising, manufacturing, and blockchain, by providing reliable call answering and customer support. Clients have praised their professionalism, responsiveness, and ability to adapt to specific needs, effectively enhancing customer service and operational efficiency. Overall sentiment is positive, particularly within financial services and marketing, where their services are deemed valuable for lead qualification and customer engagement.
[Read All Reviews](https://clutch.co/profile/answerfone?verified=true#reviews)

##### Manufacturing Experience
AnswerFone has received positive feedback from clients in the Manufacturing industry, particularly for its effective call answering services that ease administrative burdens. Clients highlight their strengths in communication, reliability, and project management, enabling business owners to focus on core activities. The overall sentiment reflects satisfaction with the time-saving solutions provided, confirming AnswerFone as a valuable partner for manufacturing businesses seeking to enhance operational efficiency.
- 1 review for manufacturing industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Voice Services for Custom Commercial Furniture Manufacturer (5.0/5, May 22, 2020): AnswerFone provides telephone receptionist services for a custom furniture business.
 [Read Full Review](https://clutch.co/go-to-review/answerfone/94388)

##### Other Industry Experience
AnswerFone has demonstrated a strong capability in the Other Industry, particularly in providing efficient answering services for clients like FASTCHECK. Feedback highlights their expertise in managing appointment bookings, with notable improvements in timely call responses. Clients appreciate the personalized service of a smaller company while benefiting from a professional approach. The overall sentiment reflects satisfaction with their responsiveness and effectiveness, making AnswerFone a suitable partner for businesses seeking reliable communication solutions.
- 1 review for other industry industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Background Check Provider (5.0/5, Aug 31, 2020): A fingerprint background check provider partnered with AnswerFone to handle all of the appointment booking aspects of the business.
 [Read Full Review](https://clutch.co/go-to-review/answerfone/52704)

##### IT Services Experience
AnswerFone has received positive feedback from clients in the IT Services industry, highlighting their expertise in phone answering and receptionist services. Clients commend the professionalism and dedication of representatives like Jeremy Chen, who consistently exceeded expectations. The company's effective communication and support fostered strong collaborations, making them a reliable choice for businesses seeking quality service. Overall, the sentiment is favorable, indicating that AnswerFone is well-suited for clients needing dependable IT service support.
- 1 review for it services industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Call Center Services for Blockchain Software Company (5.0/5, Nov 10, 2020): A blockchain software company hired Answerfone to answer toll-free numbers for their two companies. The team was responsible for receiving sales and support calls.
 [Read Full Review](https://clutch.co/go-to-review/answerfone/110463)

##### Advertising & marketing Experience
The reviews indicate that the provider demonstrates strong expertise in the Advertising & Marketing sector, particularly in phone support and virtual assistance. Clients appreciate their reliable service, detailed reporting, and effective communication. The company is noted for delivering on promises and maintaining competitive pricing. Overall, sentiment is positive, with clients expressing satisfaction and confidence in their ongoing collaborations, suggesting a good fit for businesses seeking dependable support in this industry.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Answering Services for Telemarketing Company (5.0/5, Oct 27, 2020): AnswerFone provides answering services for a telemarketing company. They use an existing script to answer the calls and take messages for the business. 
 [Read Full Review](https://clutch.co/go-to-review/answerfone/99193)

##### Financial services Experience
Feedback from clients in the Financial services industry highlights AnswerFone's exceptional customer service and ability to enhance operational efficiency without the need for a full-time receptionist. Clients appreciate the professionalism and thoroughness in call management, leading to increased client confidence and satisfaction. The service is deemed valuable for its flexibility and effectiveness in meeting client needs, making AnswerFone a strong candidate for businesses seeking reliable support in the Financial services sector.
- 2 reviews for financial services industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Customer Service Solutions for Financial Services Company (5.0/5, Jul 31, 2020): The company availed AnswerFone's customer service solutions. The team made sure that all calls made by clients during Fridays were answered. 
 [Read Full Review](https://clutch.co/go-to-review/answerfone/27926)
- Virtual Receptionist Services for Tax Advisory Firm  (5.0/5, Sep 4, 2020): AnswerFone provides virtual receptionist services for a tax return firm. Their work includes sending a detailed email of each call they take, as well as filtering out marketing calls.
 [Read Full Review](https://clutch.co/go-to-review/answerfone/56786)

##### Wellness & Fitness Experience
The feedback from Calvert Fitness highlights AnswerFone's expertise in managing inbound and scheduled sales calls within the Wellness & Fitness sector. Clients appreciate the professionalism and effective communication, which facilitated a seamless workflow. The ability to maintain consistent sales conversions while freeing up time for business development indicates a positive impact on operational efficiency. Overall, AnswerFone is positioned as a reliable partner for businesses in the Wellness & Fitness industry seeking to enhance client engagement and streamline processes.
- 1 review for wellness & fitness industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Handling for Coaching Program (5.0/5, May 21, 2020): AnswerFone handled inbound calls for a fitness coaching program. 
 [Read Full Review](https://clutch.co/go-to-review/answerfone/93723)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently express satisfaction with AnswerFone's pricing and value for money. One client noted, 'They also have the best pricing that I’ve found,' while another highlighted the service as a 'worthwhile service that provides a ton of value compared to having a receptionist in-office.' Overall, the sentiment reflects appreciation for flexible rates and the cost-effectiveness of outsourcing administrative tasks, making it an attractive option for businesses seeking affordable support.
[Read All Reviews](https://clutch.co/profile/answerfone?verified=true#reviews)
- Less than $10,000 (7 reviews)
- $200,000 to $999,999 (1 reviews)

---

### [Call Experts](https://clutch.co/profile/call-experts)
#### 4.4 out of 5 star rating (16 reviews)
- 50 - 249 employees
- Charleston, SC

#### Services Provided - Allocation of Expertise by Percentage
- 85% Call Center Services
- 15% Customer Service Outsourcing

#### Company description
Call Experts is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. Reviewers consistently praise their ability to meet goals and deliver quality service, with approximately 100% noting their positive impact on efficiency and cost savings. However, some suggest potential improvements in service expansion and call rate optimization.
[Visit Website](http://callexperts.com/)


#### Meets deadlines
The feedback regarding Call Experts' ability to meet deadlines is overwhelmingly positive. Clients have noted that the company consistently meets their goals and timelines, with one client stating, 'They do exactly what I need and meet all times and goals.' This sentiment reflects a strong reliability in their service delivery, further emphasized by the client's satisfaction with the quality of service provided.

#### Experience in 9 industries

Call Experts has demonstrated expertise across various industries including Retail, Automotive, Utilities, Information Technology, Telecommunications, Manufacturing, Financial Services, and Advertising & Marketing. Clients consistently highlight their strengths in providing quality customer service, effectively managing inbound calls, and generating time and cost savings. Overall sentiment is positive, particularly in Retail and Other Industries, where Call Experts is recognized for enhancing service quality and meeting operational goals.
[Read All Reviews](https://clutch.co/profile/call-experts?verified=true#reviews)

##### Retail Experience
Call Experts has received positive feedback from retail clients emphasizing their expertise in customer service and efficient call handling. Clients appreciate the quality of service provided, noting significant time and cost savings due to the outsourcing of customer inquiries. The company's reliability in meeting service goals and enhancing customer engagement showcases their strengths in the retail industry. Overall, clients express satisfaction with the partnership, indicating that Call Experts is a strong fit for retail businesses seeking quality support.
- 2 reviews for retail industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Customer Support for Retail Company (5.0/5, Dec 23, 2017):  [Read Full Review](https://clutch.co/go-to-review/call-experts/37066)
- Best Brand at a Great Cost (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/call-experts/118295)

##### Other industries Experience
Call Experts has received positive feedback from clients in the Other industries sector, highlighting their expertise in inbound services and effective communication. Clients appreciate the quality of service, which saves them valuable time and resources, averaging two to three hours or around $300 monthly. While the overall sentiment is favorable, clients suggest that improvements can be made in call rate and service volume. Their long-standing relationships since 2008 indicate reliability and consistent performance.
- 6 reviews for other industries industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Great Price and Improved Customer Service (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/call-experts/116723)
- Call Experts Fits Well With Healthcare Company (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/call-experts/116759)
- Easy to Use And Reliable Service (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/call-experts/118277)
- Excellent Service, Knowledge and Efficiency (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/call-experts/118288)
- Order Processing for Mid-sized IT Firm (5.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/call-experts/136594)
- Order Processing for IT Company (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/call-experts/146629)

##### Automotive Experience
Call Experts has demonstrated significant expertise in the Automotive industry, with clients praising their prompt communication and effective solutions. Reviews highlight the provider's ability to enhance customer engagement and streamline operations, leading to improved customer satisfaction and operational efficiency. Overall sentiment reflects strong satisfaction, making Call Experts a valuable partner for businesses in the Automotive sector seeking reliable support and innovative solutions.
- 1 review for automotive industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Speedy and Helpful Staff (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/call-experts/118298)

##### Utilities Experience
Call Experts has received positive feedback from clients in the Utilities industry, highlighting their expertise in handling customer communications effectively. Clients commend their ability to deliver tailored solutions that enhance customer satisfaction and operational efficiency. The overall sentiment reflects a strong confidence in Call Experts' capabilities, indicating they are a reliable partner for businesses seeking to improve their customer engagement and support within the Utilities sector.
- 1 review for utilities industry
- Less than $10,000 avg. project cost
- Call Answering Services for Utilities (3.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/call-experts/118283)

##### Advertising & marketing Experience
Call Experts has received positive feedback from clients in the Advertising & marketing industry, highlighting their expertise in delivering effective communication strategies. Clients commend their ability to enhance brand visibility and customer engagement. Their tailored solutions have demonstrated a significant impact on campaign success, showcasing strengths in responsiveness and adaptability. Overall, Call Experts is well-suited for businesses seeking to elevate their marketing efforts through innovative strategies and dedicated support.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Experts Provides a Better ROI (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/call-experts/118292)

##### Information technology Experience
Call Experts has garnered positive feedback in the Information Technology industry, showcasing their expertise in delivering effective communication solutions. Clients have highlighted their strong commitment to customer satisfaction, timely project execution, and innovative problem-solving capabilities. The overall sentiment reflects a reliable partner that enhances operational efficiency through tailored IT services, making them a suitable choice for businesses seeking to optimize their communication strategies.
- 1 review for information technology industry
- Less than $10,000 avg. project cost
- Dedicated Support Staff  (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/call-experts/118267)

##### Telecommunications Experience
Call Experts demonstrates significant expertise in the Telecommunications industry, with clients praising their responsive service and effective communication. The company's strengths include a deep understanding of industry needs and the ability to provide tailored solutions. Overall sentiment is positive, highlighting their impact on enhancing customer engagement and operational efficiency for businesses in Telecommunications. Potential clients can confidently consider Call Experts as a capable partner for their projects.
- 1 review for telecommunications industry
- Less than $10,000 avg. project cost
- Call Experts Has Been Beneficial (3.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/call-experts/117649)

##### Manufacturing Experience
Call Experts has received positive feedback from manufacturing clients, highlighting their expertise in streamlining communication processes and enhancing operational efficiency. Clients have noted the provider's ability to deliver tailored solutions that effectively address specific challenges within the manufacturing sector. Overall, the sentiment reflects strong satisfaction with their services, suggesting that Call Experts is a reliable partner for businesses seeking to improve their operational capabilities in manufacturing.
- 1 review for manufacturing industry
- Less than $10,000 avg. project cost
- Quick and Quality Service (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/call-experts/117474)

##### Financial services Experience
Call Experts has demonstrated strong expertise in the Financial services industry, effectively addressing complex client challenges with tailored solutions. Clients commend their professionalism and reliability, highlighting the positive impact on operational efficiency and customer satisfaction. Overall, feedback reflects a strong sentiment towards their capability to enhance financial service processes, making them a suitable partner for businesses seeking to improve their customer engagement and support strategies.
- 2 reviews for financial services industry
- Less than $10,000 avg. project cost
- Call Experts Provides Better Service and Technology.  (3.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/call-experts/117052)
- Very Helpful and All Around Good Quality (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/call-experts/117316)

##### IT Services Experience
Call Experts has received positive feedback for their inbound services, highlighting their ability to handle high call volumes effectively. Clients appreciate their strong communication and customer service, which have proven to save time and resources. However, there is room for improvement in enhancing service quantity and call rates. Overall, their expertise and reliability in the IT Services sector make them a strong candidate for businesses seeking efficient inbound solutions.
- 1 review for it services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Order Processing for IT Company (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/call-experts/146629)

#### 0.8 out of 5.0 rating for cost

What Clients Have Said
Call Experts is perceived as offering good value for money, with clients noting that their monthly billing structure is manageable and cost-effective. One client mentioned they save approximately $300 and several hours each month by outsourcing, while another emphasized the significant savings in time and effort compared to hiring in-house staff. Overall, the sentiment is positive, with clients appreciating the quality of service relative to the costs incurred.
[Read All Reviews](https://clutch.co/profile/call-experts?verified=true#reviews)
- Less than $10,000 (13 reviews)
- $10,000 to $49,000 (3 reviews)

#### Completed projects in 14 cities
- Deerfield Beach, Florida (1 projects)
- Americus, Georgia (1 projects)
- Atlanta, Georgia (1 projects)
- Chattanooga, Tennessee (1 projects)
- Leander, Texas (1 projects)
- Sugar Land, Texas (1 projects)
- Livonia, Michigan (1 projects)
- Hoboken, New Jersey (1 projects)
- Old Bridge, New Jersey (1 projects)
- Columbus, Ohio (1 projects)
- Brea, California (1 projects)
- Las Vegas, Nevada (2 projects)
- Arlington, Virginia (1 projects)
- North Conway, New Hampshire (1 projects)

[View Reviews](https://clutch.co/profile/call-experts?verified=true#reviews)

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