# Top Answering Service for IT Services

Discover IT-focused answering services for tech firms. Compare vetted call centers offering 24/7 helpdesk, lead capture and support. Hire now.



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## List of the Best Top Answering Service for IT Services

Ratings Updated: Oct 20, 2026


### [Hugo Inc.](https://clutch.co/profile/hugo)
#### 5 out of 5 star rating (28 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Chicago, IL

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 20% Call Center Services
- 10% Content Moderation Services
- 25% Customer Service Outsourcing
- 10% Data Annotation Services
- 10% Finance & Accounting Outsourcing (FAO)
- 10% Sales Outsourcing

#### Company description
Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
[Visit Website](https://hugoinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 3 reviews mention Call Center Services

Call Center Services for Automotive Company
5.0/5 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach.
- 3 of 3 Call Center Services reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/hugo/297108)

#### Experience in 9 industries

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
[Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews)

##### Media Experience
Hugo Inc. has received positive feedback from clients in the Media industry, particularly for their expertise in scaling proofreading and localization efforts. Clients appreciate their ability to enhance video quality assurance and deliver content three times faster with high accuracy. The company's organized approach and swift onboarding process have been highlighted as strengths. Overall, Hugo is viewed as a reliable partner that delivers exceptional results, making them a strong fit for businesses seeking to elevate their media production capabilities.
- 1 review for media industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Scaling & QA Services for Media Company (5.0/5, Aug 23, 2023): A media company has hired Hugo for video scaling services; projects have included creating scripts and scaling translation capabilities to localize content. The team also supplies video guideline QA services. [Read Full Review](https://clutch.co/go-to-review/hugo/227617)

##### Information technology Experience
Hugo Inc. has garnered positive feedback within the Information Technology sector for its expertise in customer support and project management. Clients highlight their ability to free up internal resources, enhance efficiency, and improve customer satisfaction, as evidenced by increased Net Promoter Scores. The company's attentive communication and commitment to understanding client needs have been consistently praised, making them a reliable partner for firms seeking to elevate their operational capacities.
- 2 reviews for information technology industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Support for IT Company (5.0/5, Aug 24, 2023): Hugo provides ongoing customer support for an IT company. The team provides real-time responses via chat support, answers emails in a timely manner, and handles customer calls with professionalism. [Read Full Review](https://clutch.co/go-to-review/hugo/227974)
- Outsourced Accounting & Content Writing for IT Services Firm (4.5/5, Sep 11, 2023): Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the content calendar. [Read Full Review](https://clutch.co/go-to-review/hugo/231922)

##### Financial services Experience
Hugo Inc. has demonstrated significant expertise in the Financial services industry, successfully enhancing customer support and operational efficiency for financial clients. Their proactive approach has led to measurable improvements, such as increased customer satisfaction and reduced response times. Clients appreciate Hugo's ability to integrate seamlessly into their operations, offering tailored solutions that align with company values. Overall, Hugo Inc. is well-positioned as a strategic partner for businesses in the financial services sector seeking growth and enhanced customer engagement.
- 3 reviews for financial services industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Support for FinTech Organization (5.0/5, Aug 23, 2023): Hugo was hired by a fintech organization for customer support, with the goals of increasing retention and reducing costs. They were also responsible for monitoring and filtering news headlines for the client. [Read Full Review](https://clutch.co/go-to-review/hugo/227511)
- BPO & Customer Service Support for Financial Services Co (4.5/5, Jun 27, 2024): Hugo manages a financial services company's inbound lead generation, customer service support, and content production. They also handle lead reviews via phone and email, edit content, and publish said content. [Read Full Review](https://clutch.co/go-to-review/hugo/297087)
- CX Outsourcing for Financial Services Firm (5.0/5, Apr 25, 2025): Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program. [Read Full Review](https://clutch.co/go-to-review/hugo/369732)

##### eCommerce Experience
Hugo Inc. has received positive feedback from eCommerce clients, highlighting their expertise in streamlining operations and enhancing compliance standards. Their ability to manage back-office functions and supplier vetting has resulted in impressive outcomes, including a 17% revenue increase and significant reductions in onboarding time. Clients commend Hugo's adaptability and quality control, which support market expansion effectively. Overall, their strong performance in the eCommerce sector indicates a good fit for businesses seeking reliable outsourcing solutions.
- 1 review for ecommerce industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Back Office Outsourcing for E-Commerce Co (5.0/5, Sep 24, 2024): Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted new suppliers. [Read Full Review](https://clutch.co/go-to-review/hugo/316944)

##### Food & Beverages Experience
Hugo Inc. has garnered positive feedback from clients in the Food & Beverages industry, highlighting their expertise in enhancing customer support through innovative solutions. Clients commend their commitment to responsiveness, multilingual support, and timely project delivery, which significantly improved customer satisfaction. Hugo's alignment with company culture and values further distinguishes them as a reliable partner. Overall, their exceptional service and adaptability make them a strong candidate for businesses seeking to elevate customer relations in the Food & Beverages sector.
- 1 review for food & beverages industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Multilingual Customer Support for Beverage Company (5.0/5, Aug 22, 2023): Hugo provides customer support for a beverage company. They augment the client's support team and offer multi-channel support in different languages. [Read Full Review](https://clutch.co/go-to-review/hugo/227228)

##### Automotive Experience
Hugo Inc. has demonstrated exceptional expertise in the Automotive industry, particularly in enhancing customer support and managing lead generation for automotive manufacturers. Clients have praised their ability to integrate seamlessly with existing operations and significantly improve customer engagement through efficient management of communication channels. Their proactive project management and transparent reporting have led to measurable success, allowing clients to focus on their core business while benefiting from Hugo's dedicated support.
- 1 review for automotive industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center Services for Automotive Company (5.0/5, Jun 27, 2024): Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. [Read Full Review](https://clutch.co/go-to-review/hugo/297108)

##### Environmental Services Experience
Hugo Inc. has received positive feedback from clients in the Environmental Services industry, highlighting their expertise in AI enhancements and marketing research. Clients commend the company for its efficient project management, achieving significant improvements in response times and operational speeds. The commitment to innovation and high accuracy in deliverables (97%) demonstrates Hugo’s capability to meet the evolving needs of the industry, making them a strong candidate for potential collaborations.
- 1 review for environmental services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Digital Strategy for Environmental Solutions Platform (5.0/5, Aug 29, 2023): An environmental solutions platform hired Hugo for their digital strategy services. The team's responsibilities include AI market research, CMS integration, and ongoing customer support. [Read Full Review](https://clutch.co/go-to-review/hugo/229057)

##### Advertising & marketing Experience
Hugo Inc. has received positive feedback in the Advertising & Marketing industry for its exceptional operational support, enabling clients to focus on core activities. Clients praised their seamless integration, proactive communication, and alignment with company values, which fostered strong partnerships. The measurable impact includes significant efficiency improvements and enhanced customer interactions. Overall, Hugo demonstrates expertise and a strong culture fit, making them a favorable choice for businesses seeking to optimize their marketing operations.
- 2 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Accounting Services for Marketing & Venture Capital Firm (5.0/5, Aug 24, 2023): A marketing and venture capital firm hired Hugo for their financial accounting services. The team is responsible for financial reporting, tax return documentation, content development, and auditing. [Read Full Review](https://clutch.co/go-to-review/hugo/228004)
- Customer Support for Marketing & Advertising Company (5.0/5, Aug 28, 2023): A marketing and advertising company has hired Hugo for customer support. They handle front-line customer support via email, chat, phone, and texts and also engage leads for potential customers. [Read Full Review](https://clutch.co/go-to-review/hugo/228778)

##### Gaming Experience
Hugo Inc. has garnered positive feedback in the Gaming industry, showcasing their strengths in community engagement, customer support, and affiliate program management. Clients commend their ability to enhance response times and foster collaboration, significantly impacting satisfaction and operational efficiency. The team's professionalism, attention to detail, and adaptability are frequently highlighted, indicating a strong fit for companies seeking dedicated partners in gaming project execution.
- 3 reviews for gaming industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Gaming Company (5.0/5, Aug 17, 2023): Hugo provided call center services for a gaming company. They managed the client's customer experience via social media, responded to tickets, and vetted creditors and affiliates. [Read Full Review](https://clutch.co/go-to-review/hugo/226093)
- Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): Hugo provides customer service outsourcing services for a gaming company. Hugo provides outsourcing services and 24/7 customer support, allowing the client's customers to seek assistance whenever they need it. [Read Full Review](https://clutch.co/go-to-review/hugo/227246)
- Content Mktg & Call Center Services for Cashback Gaming Co (5.0/5, Aug 23, 2023): Hugo managed a cashback gaming company's affiliate program, overseeing recruitment, tracking, performance, and more. The team also handled the customer support inquiries and built a FAQ section for the website. [Read Full Review](https://clutch.co/go-to-review/hugo/227641)

##### Software Experience
Hugo Inc. has demonstrated significant expertise in the Software industry, particularly in developing innovative solutions that enhance operational efficiency. Client feedback highlights their commitment to building high-performance remote client support teams, emphasizing social impact and inclusivity. The company received praise for timely project delivery, effective communication, and measurable outcomes, including increased website traffic and lead generation. Overall, their dedicated approach and proven results suggest that Hugo is a strong candidate for businesses seeking impactful software solutions.
- 1 review for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): Hugo developed a comprehensive digital marketing strategy for a software solutions company. They analyzed the client's digital landscape, crafted email and social media campaigns, and implemented SEO practices. [Read Full Review](https://clutch.co/go-to-review/hugo/254863)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
[Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews)
- $50,000 to $199,999 (7 reviews)
- $200,000 to $999,999 (6 reviews)
- $10,000 to $49,000 (2 reviews)

#### Completed projects in 6 countries
- France (1 projects)
- Kenya (3 projects)
- Netherlands (1 projects)
- United Arab Emirates (1 projects)
- United States (9 projects)
- England (1 projects)

This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Israel Daylight Time (IDT)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Solomon Standard Time (SST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Singapore Standard Time (SGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Vietnamese
- Telugu
- Cantonese
- Marathi
- Tamil
- Italian
- Urdu
- Gujarati
- Polish
- Ukrainian
- Persian
- Malayalam
- Kannada
- Oriya
- Panjabi
- Sunda
- Romanian
- Bhojpuri
- Azerbaijani
- Maithili
- Hausa
- Burmese
- Awadhi
- Thai
- Dutch
- Yoruba
- Sindhi
- Hebrew
- Czech
- Serbian
- Bulgarian
- Estonian
- Slovakian
- Slovenian
- Croatian
- Finnish
- Swedish
- Norwegian
- Georgian
- Filipino
[View Reviews](https://clutch.co/profile/hugo?verified=true#reviews)

---

### [SupportYourApp](https://clutch.co/profile/supportyourapp)
#### 4.8 out of 5 star rating (87 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Wilmington, DE

#### Services Provided - Allocation of Expertise by Percentage
- 20% AI Agents
- 15% Back Office Outsourcing
- 30% Call Center Services
- 30% Customer Service Outsourcing
- 5% Data Annotation Services

#### Company description
SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
[Visit Website](https://supportyourapp.com/welcome-from-clutch/?utm_medium=referral&utm_source=clutch&utm_campaign=company_profile)


#### Reviewed 4 times in the past 6 months

SupportYourApp has received positive feedback in recent reviews, highlighting their effective project management and responsiveness. Clients praised their ability to enhance operational efficiency, with one noting a significant increase in ticket resolution from 15 to 40 per month. Another client emphasized the seamless integration of SupportYourApp's team, which allowed for a focused internal team. Overall sentiment reflects high satisfaction with their services, with no significant areas for improvement identified by clients.
- 3 of 4 reviews are 5 stars
- 1 new review for Call Center Services services
- Unknown avg. project cost
[Read 4 Recent Reviews](https://clutch.co/profile/supportyourapp?sort_by=date_desc&verified=true#reviews)

#### 12 reviews mention Answering services

Answering services Experience
SupportYourApp demonstrates a strong capability in providing effective answering services, as indicated by a 95% satisfaction rate across various client engagements. Positive feedback highlights their expertise in project management, responsiveness, and high-quality support, with many clients reporting increased efficiency and customer satisfaction. Areas for improvement were rarely noted, with 90% of clients expressing satisfaction with the service delivery. Overall, SupportYourApp is recognized for its professionalism and adaptability in meeting diverse client needs.
- 11 of 12 Answering services reviews are 5 stars
- 1 new review for Answering services in past 6 months
- $50,000 – $199,999 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/supportyourapp#review-266300)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.
[Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews)
- $10,000 to $49,000 (19 reviews)
- $50,000 to $199,999 (11 reviews)
- Less than $10,000 (7 reviews)
- $1,000,000 to $9,999,999 (2 reviews)
- $200,000 to $999,999 (1 reviews)

#### Completed projects in 24 countries
- Austria (1 projects)
- Bahamas (1 projects)
- Canada (1 projects)
- Costa Rica (1 projects)
- Czech Republic (2 projects)
- Denmark (2 projects)
- France (1 projects)
- Germany (3 projects)
- Greece (1 projects)
- Ireland (2 projects)
- Israel (6 projects)
- Italy (1 projects)
- Luxembourg (1 projects)
- Malta (1 projects)
- Netherlands (3 projects)
- New Zealand (1 projects)
- Norway (1 projects)
- Poland (1 projects)
- Russia (1 projects)
- Sweden (2 projects)
- Switzerland (1 projects)
- Ukraine (7 projects)
- United States (25 projects)
- England (5 projects)

This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Israel Daylight Time (IDT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Singapore Standard Time (SGT)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
- Vietnamese
- Cantonese
- Italian
- Urdu
- Polish
- Ukrainian
- Persian
- Romanian
- Azerbaijani
- Dutch
- Hebrew
- Czech
- Serbian
- Bulgarian
- Estonian
- Slovakian
- Croatian
- Swedish
- Georgian
[View Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews)

---

### [Simply Contact](https://clutch.co/profile/simply-contact)
#### 4.8 out of 5 star rating (27 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Dnipro, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 35% Call Center Services
- 55% Customer Service Outsourcing

#### Company description
Simply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
[Visit Website](https://simplycontact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-answering-services-information-technology-industry)


#### Detail-oriented
Simply Contact has received high praise for its detail-oriented approach, particularly in its attention to detail and strict quality control measures. Clients have noted the commendable speed and quality of agent training, which contributed to effective management of customer support. One client reported a 15% increase in Customer Satisfaction (CSAT) scores, attributing this success to Simply Contact's efficient handling of inquiries and their flexibility in meeting specific requirements. Overall, the sentiment reflects strong satisfaction with Simply Contact's meticulous service delivery.
- Customer Support Services for SaaS Company (5.0/5, Apr 25, 2023): Their attention to detail, strict QC measures, and efficient analytics and monitoring are commendable. The speed and quality of agent training were also noteworthy. [Read Full Review](https://clutch.co/go-to-review/simply-contact/197111)

#### Experience in 11 industries

Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
[Read All Reviews](https://clutch.co/profile/simply-contact?verified=true#reviews)

##### eCommerce Experience
Simply Contact has demonstrated its expertise in the eCommerce industry by effectively managing customer support for various clients. Feedback indicates a strong alignment with client values, leading to improved resolution times and reduced workload for in-house teams. Clients have praised their timely delivery, clear communication, and organized approach. Overall, Simply Contact is viewed as a reliable partner for eCommerce businesses seeking to enhance their customer service operations.
- 1 review for ecommerce industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Customer Support Outsourcing Services for Design Assets Co (5.0/5, Sep 11, 2026): Simply Contact provided customer support outsourcing services for a design assets marketplace. The team handled technical support, refunds, and customer inquiries. [Read Full Review](https://clutch.co/go-to-review/simply-contact/486792)

##### Software Experience
Simply Contact demonstrates strong expertise in enhancing customer service operations within the Software industry. Clients commend their tailored solutions, effective project management, and ability to boost customer satisfaction metrics significantly. Their comprehensive approach, which includes multichannel support implementation and back-office efficiency improvements, underscores their strengths. Overall, the sentiment is overwhelmingly positive, indicating that Simply Contact is well-suited for companies seeking to optimize their software-related services.
- 1 review for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Support Services for Email Deliverability Platform (5.0/5, Nov 28, 2023): Simply Contact overhauls an email deliverability platform's customer service operations and sets up email, phone, and live chat support. They also handle back-office tasks like data entry and order processing. [Read Full Review](https://clutch.co/go-to-review/simply-contact/252538)

##### Business services Experience
Simply Contact has demonstrated significant expertise in the Business services industry, particularly in HR services and business process outsourcing. Clients appreciate their rapid onboarding and skilled agents, which allow for efficient outsourcing of tasks such as outbound calls to job seekers. Feedback highlights the team's professionalism, flexibility, and proactive approach, contributing to cost savings and improved focus on core business activities. Overall, Simply Contact is positioned as a reliable partner for businesses seeking effective outsourcing solutions.
- 1 review for business services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for HR Services & Biz Process Provider (5.0/5, Oct 22, 2020): Simply Contact provided call center services for leading HR services and business process provider. The team handled the outbound calls and outbound activity such as rating the qualification of job seekers.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/94461)

##### Information technology Experience
Simply Contact demonstrates expertise in providing tailored customer support solutions within the Information technology sector. Clients commend their ability to effectively establish systems that enhance customer engagement and satisfaction, particularly for multilingual and multi-channel support. Feedback highlights their professionalism, adaptability, and strong project management skills, ensuring timely delivery and seamless communication. The overall sentiment is positive, indicating that Simply Contact is a reliable partner for businesses seeking to improve their customer interaction strategies.
- 2 reviews for information technology industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Support for Public Interest Tech Firm (5.0/5, Jan 19, 2024): Simply Contact provided customer service support to a public interest technology firm. They set up a multi-channel customer support system with Polish- and Ukrainian-speaking team members. [Read Full Review](https://clutch.co/go-to-review/simply-contact/262799)
- Customer Service Outsourcing for AdTech Company (4.0/5, Dec 9, 2024): Simply Contact provided customer service outsourcing services for an adtech company. The team was responsible for managing email tickets on Freshdesk and categorizing and resolving queries. [Read Full Review](https://clutch.co/go-to-review/simply-contact/336237)

##### Financial services Experience
Simply Contact demonstrates strong expertise in the Financial services industry, providing essential multilingual support that enhances customer satisfaction. Clients commend their ability to implement AI-powered solutions effectively, resulting in faster resolution times and improved customer service metrics. The team is noted for their responsiveness and adaptability, ensuring projects are delivered smoothly and on time. Overall, Simply Contact's commitment to high-quality support makes them a strong candidate for businesses seeking to optimize their customer service processes in the financial sector.
- 1 review for financial services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Service & Back Office Outsourcing for FinTech Co (5.0/5, Nov 12, 2024): Simply Contact provided customer service and back office support for a fintech company. The team offered multilingual support and implemented a chatbot for chat, phone, and email customer support. [Read Full Review](https://clutch.co/go-to-review/simply-contact/330201)

##### Education Experience
Simply Contact demonstrates strong expertise in the Education sector, effectively enhancing customer support for educational institutions. Their client, PioGroup, noted a 25% increase in customer satisfaction and a 35% boost in first contact resolution after implementing a 24/7 support system. The company excels in project management, responsiveness, and proactive interaction strategies, making them a valuable partner for educational organizations seeking to improve service quality and customer engagement.
- 1 review for education industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Inbound Customer Support Services for EdTech Company (5.0/5, Apr 5, 2024): Simply Contact provides 24/7 inbound customer support via email, calls, contact forms, and social media for an EdTech firm. The team has created a strategy and integrated their system into the client’s CRM. [Read Full Review](https://clutch.co/go-to-review/simply-contact/280476)

##### Arts, entertainment & music Experience
Simply Contact has received positive feedback for their expertise in enhancing customer support within the Arts, entertainment, and music industry. Clients, such as Ditto Music, appreciate their multi-lingual support and proactive approach, which has led to improved response times and increased customer satisfaction. The company's ability to integrate seamlessly into client operations and provide tailored solutions highlights their strengths, making them a valuable partner for businesses seeking reliable customer support services.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Support for Music Distribution Company (5.0/5, Apr 26, 2023): Simply Contact provides multi-lingual customer support for a music distribution company. They handle customer inquiries and audio and video content QC to enhance customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/simply-contact/197507)

##### Retail Experience
Simply Contact demonstrates strong expertise in the Retail industry, providing reliable customer support for major brands like Metro AG and Yves Rocher. Clients commend their high level of service, with 98% of requests resolved promptly and a 10% sales conversion rate achieved. Their dedication, transparency, and proactive communication bolster customer satisfaction and operational efficiency. With a flexible approach to client needs, Simply Contact is well-positioned to enhance customer engagement and satisfaction in Retail projects.
- 2 reviews for retail industry
- 2 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- Call Center Services for Cosmetic & Beauty Brand (5.0/5, Feb 28, 2021): Simply Contact handles the outbound and inbound calls of a cosmetic & beauty brand along with their order processing. The goal is to improve customer satisfaction and increase both sales and their customers.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/82219)
- Сall Сenter Services for International Wholesale Retailer (5.0/5, Jul 16, 2021): Simply Contact has been hired to provide call center services for an international wholesale retailer. Their goal is to improve their existing customer service efforts.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/83104)

##### Hospitality & leisure Experience
Simply Contact has demonstrated strong expertise in the Hospitality and leisure industry by effectively building customer retention teams that enhance satisfaction and reduce cancellations. Clients appreciate their reliable service, transparent communication, and robust analytics, which contribute significantly to achieving business goals. The partnership has resulted in improved customer retention and higher Net Promoter Scores, making Simply Contact a valuable ally for businesses seeking to optimize customer service and loyalty in the hospitality sector.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Call Center Services for Travel Tech Company (5.0/5, Feb 5, 2021): Simply Contact provides a customer retention team for a travel tech company. The goal is to raise customer satisfaction as well as ensure professional handling of the request of dissatisfied customers.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/59376)

##### Human Resources Experience
Simply Contact has received positive feedback in the Human Resources industry for their expertise in building reliable technical support solutions. Clients highlight their professionalism, security measures, and organized workflows, which contribute to increased customer satisfaction rates. Their flexibility in collaboration and commitment to continuous improvement make them a strong partner for businesses seeking effective HR solutions in technical support.
- 1 review for human resources industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Contact Center Services for IT Staff Augmentation Company (5.0/5, Feb 3, 2021): Simply Contact provides ongoing contact center services for an IT staff augmentation company. The team offers in-call technical support for a ride-sharing app launched by one of the company's clients.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/55282)

##### IT Services Experience
Simply Contact has received positive feedback in the IT Services industry, highlighting their expertise in customer support and effective project management. Clients commend the company for significantly improving response times and customer satisfaction, attributing these successes to their skilled team and professional approach. Their ability to manage multiple communication channels seamlessly is noted as a key strength, making them a suitable partner for businesses seeking reliable IT services and customer interaction solutions.
- 1 review for it services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Outsourcing for CRM Consulting Company (5.0/5, Dec 8, 2023): Simply Contact provides customer service outsourcing for a CRM consulting company. The team manages the client's customer support across their channels, including chat, social media, phone calls, and emails. [Read Full Review](https://clutch.co/go-to-review/simply-contact/254828)

##### Telecommunications Experience
Simply Contact demonstrates strengths in providing German-speaking resources and competitive pricing for telecommunications projects. However, feedback indicates challenges in sales performance and achieving desired results in telemarketing engagements. While they excel in project management and communication, potential clients in the Telecommunications industry should consider their limitations in direct sales capabilities, especially in complex projects, before engaging their services.
- 1 review for telecommunications industry
- Unknown avg. project cost
- Telemarketing Outsourcing for Call Center (4.0/5, Jun 4, 2020): Simply Contact supplied German-speaking operators to conduct telemarketing services for a call center’s client.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/103951)

##### Advertising & marketing Experience
Simply Contact has received positive feedback from clients in the Advertising & Marketing industry for their expertise in customer support and operational efficiency. Clients commend their ability to provide multilingual support, quick onboarding of agents, and effective project management. The company's impact is evident in significant improvements in customer satisfaction and response times. Overall, Simply Contact is positioned as a valuable partner for businesses seeking reliable and high-quality customer support solutions.
- 4 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- Multilingual Client Support for Customer Service Provider (4.0/5, May 16, 2022): Simply Contact offers email support to German, English, and Japanese clients of a customer service provider. They provide eight hours of service a day using an internal tool called EmanageCRM.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/19186)
- SaaS Customer Support for IT Marketing Agency (5.0/5, Feb 8, 2021): An IT marketing agency hired Simply Contact to support their new contact center with customer support. Their aim is to establish a cost-efficient customer support solution.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/60813)
- Customer Support for Travel Technology Company (4.0/5, Apr 18, 2023): Simply Contact provided 24-hour customer support for a travel technology company. The team handled general inquiries via live chat, e-mail, and phone. They assisted customers in English, German, and French.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/195619)
- Back Office & Customer Service for App Optimization Agency (5.0/5, Feb 23, 2024): An app optimization company has hired Simply Contact to establish a 24/7 customer support system. The team has deployed resources for back-office support, data entry, analytics, and operational tasks. [Read Full Review](https://clutch.co/go-to-review/simply-contact/270949)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.
[Read All Reviews](https://clutch.co/profile/simply-contact?verified=true#reviews)
- $10,000 to $49,000 (6 reviews)
- $1,000,000 to $9,999,999 (4 reviews)
- $50,000 to $199,999 (3 reviews)
- Less than $10,000 (1 reviews)

#### Completed projects in 7 countries
- Israel (1 projects)
- Italy (1 projects)
- Latvia (2 projects)
- Philippines (1 projects)
- Ukraine (8 projects)
- United States (7 projects)
- England (4 projects)

This provider is available in 12 time zones:
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Israel Daylight Time (IDT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
This provider is fluent in 17 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
- Czech
- Slovakian
- Portuguese
- Turkish
- Hungarian
- Bulgarian
[View Reviews](https://clutch.co/profile/simply-contact?verified=true#reviews)

---

### [1840 & Company](https://clutch.co/profile/1840-company)
#### 4.8 out of 5 star rating (17 reviews)
- $10,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Overland Park, KS

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 10% Finance & Accounting Outsourcing (FAO)
- 10% Sales Outsourcing
- 30% Staffing

#### Company description
1840 & Company specializes in providing Contact Center Services, including both inbound and outbound call handling, telemarketing, and customer care services. The company consistently receives positive feedback, with over 90% of reviewers praising their professionalism, responsiveness, and commitment to client satisfaction. Their ability to deliver high-quality talent and adapt to clients' needs positions them as a valuable partner in the customer service sector.
[Visit Website](https://www.1840andco.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-answering-services-information-technology-industry)


#### Reviewed 2 times in the past 6 months

1840 & Company has received positive feedback in recent reviews, with clients praising their responsiveness, professionalism, and ability to deliver qualified talent efficiently. One client highlighted the successful recruitment of offshore professionals that significantly improved customer service and operational efficiency. Another client commended their support in building a medical billing team, noting their effective communication and rapid sourcing of candidates. Overall, clients express satisfaction with 1840 & Company's commitment to understanding their unique needs and delivering tailored solutions.
- 2 of 2 reviews are 5 stars
- 1 new review for Call Center Services services
- $10,000 – $49,000 avg. project cost
[Read 2 Recent Reviews](https://clutch.co/profile/1840-company?sort_by=date_desc&verified=true#reviews)

#### 5 reviews mention Call Center Services

Call Center Services for Healthcare Co
5.0/5 — 1840 &amp; Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to patients.
- 4 of 5 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/1840-company/361622)

#### 4.3 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight 1840 & Company's strong value for money, noting their competitive pricing and effective solutions. For instance, the President of Quick Pick Transportation Inc. emphasized the 'good value for cost,' while a CEO of a medical SaaS company appreciated that their pricing fit within budget constraints. Overall, feedback suggests that clients are satisfied with the quality and responsiveness of the services provided, reinforcing the perception of 1840 & Company as a reliable and cost-effective partner.
[Read All Reviews](https://clutch.co/profile/1840-company?verified=true#reviews)
- Less than $10,000 (3 reviews)
- $10,000 to $49,000 (2 reviews)
- $50,000 to $199,999 (2 reviews)
- $200,000 to $999,999 (1 reviews)

#### Completed projects in 4 countries
- Australia (1 projects)
- Canada (3 projects)
- Kenya (1 projects)
- United States (9 projects)

This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
[View Reviews](https://clutch.co/profile/1840-company?verified=true#reviews)

---

### [FlairsTech](https://clutch.co/profile/flairstech)
#### 4.6 out of 5 star rating (11 reviews)
- $50,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Montréal, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 15% Custom Software Development
- 10% Enterprise App Modernization
- 10% AI Development
- 15% Call Center Services
- 15% Application Management & Support
- 15% Customer Service Outsourcing
- 20% IT Managed Services

#### Company description
FlairsTech is a distinguished provider of Contact Center Services, excelling in Customer Support Services, Telephonic Support, and Technical Support. Across reviews, 100% of clients commend their professionalism and adaptability, with significant improvements noted in metrics like call capture rates and customer satisfaction scores, often surpassing 95% or 97% respectively. Their alignment with client values and cost-effective solutions are consistently praised.
[Visit Website](https://flairstech.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reviewed 1 time in the past 6 months

FlairsTech has received positive feedback for its high-quality IT support and development services, particularly in reducing ticket counts and response times. Clients have noted the impressive turnaround time for projects, completing tasks in weeks rather than months. Their commitment to communication and customer service has been highlighted as a key strength. Overall, the sentiment is highly favorable, with no significant areas for improvement mentioned by clients.
- 1 of 1 reviews is 5 stars
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/flairstech?sort_by=date_desc&verified=true#reviews)

#### 2 reviews mention Answering services

Answering services Experience
FlairsTech has received overwhelmingly positive feedback for their Answering services, with 95% of clients reporting significant improvements in call capture rates and customer service metrics. Clients appreciate the company's professionalism, effective communication, and ability to seamlessly integrate with their teams. Notably, one reviewer highlighted a rise in call capture from 50-70% to above 90%. Overall, 100% of reviewers mention satisfaction with the value for cost and a strong cultural alignment, though minor initial growing pains were acknowledged.
- 2 of 2 Answering services reviews are 5 stars
- Unknown avg. project cost
[Read Most Recent Review](https://clutch.co/profile/flairstech#review-300649)

#### 4 reviews mention Call Center Services

Customer Service Outsourcing for Travel Agency
5.0/5 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations.
- 4 of 4 Call Center Services reviews are 5 stars
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/flairstech/294796)

#### Responsive

FlairsTech is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [Smith.ai](https://clutch.co/profile/smithai)
#### 4.8 out of 5 star rating (96 reviews)
- 250 - 999 employees

#### Services Provided - Allocation of Expertise by Percentage
- 10% AI Development
- 10% Back Office Outsourcing
- 50% Call Center Services
- 10% Conversion Optimization
- 10% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Smith.ai is a company specializing in Contact Center Services, focusing on Customer Support and Call Handling. Reviews indicate a strong performance, with approximately 85% of feedback highlighting improved client intake and call coverage. Clients appreciate the responsive and professional service, though some cite areas for improvement in training and instruction adherence.
[Visit Website](https://smith.ai/?utm_source=clutch.co&utm_medium=review_site)


#### Timely
Smith.ai has received positive feedback regarding its timely performance and responsiveness. Clients noted that Smith.ai consistently delivers on time and maintains effective communication, with one client highlighting their 'impressive' quick response times. Another review emphasized the company's reliability in managing call coverage and their ability to adapt to client needs promptly. Overall, the sentiment related to timeliness is highly favorable, indicating that Smith.ai excels in meeting deadlines and ensuring timely support.
- Virtual Receptionist Services for Law Firm (5.0/5, Apr 12, 2022): Describe their project management style, including communication tools and timeliness. Anytime I request a change to my instructions or call handling, I simply send an email. Within a few hours, all of my requested changes have been made. They are very responsive. [Read Full Review](https://clutch.co/go-to-review/smithai/15715)
- Phone Answering Services for Law Firm (5.0/5, Dec 31, 2021): How did Smith.ai perform from a project management standpoint? We communicate via email and phone calls. They’re a systematic partner that sticks to our schedules. [Read Full Review](https://clutch.co/go-to-review/smithai/101325)
- Live Answering Services for Family Law Office (5.0/5, Dec 27, 2021): Can you share any outcomes from the engagement that demonstrate progress or success? They respond quickly to any changes we need for managing our telephones as if they were sharing the office with us. [Read Full Review](https://clutch.co/go-to-review/smithai/7518)
- Virtual Receptionist Services for Law Firm (5.0/5, Sep 4, 2020): What did you find most impressive about this company? Their customer service is amazing and they give you a summary of each call almost instantly. [Read Full Review](https://clutch.co/go-to-review/smithai/56905)
- Call Center Services for Regenerative Medicine & Therapy Co (5.0/5, Sep 19, 2023): Describe their project management. Did they deliver items on time? How did they respond to your needs? Always prompt and thorough with reports. [Read Full Review](https://clutch.co/go-to-review/smithai/234021)

#### Reviewed 16 times in the past 6 months

Smith.ai has received positive feedback in the last six months, with clients noting significant improvements in call handling and client intake processes. For instance, one client highlighted a reduction in missed calls and enhanced communication, while another praised the professional demeanor of the receptionists, making callers feel valued. However, there are mentions of inconsistencies in staff training and occasional inaccuracies in note-taking. Overall, clients express satisfaction with the service and its impact on their operations.
- 15 of 16 reviews are 5 stars
- 13 new reviews for Call Center Services services
- Less than $10,000 avg. project cost
[Read 16 Recent Reviews](https://clutch.co/profile/smithai?sort_by=date_desc&verified=true#reviews)

#### 25 reviews mention Answering services

Answering services Experience
Smith.ai has received overwhelmingly positive feedback for its answering services, with approximately 90% of reviewers expressing satisfaction with their responsiveness and professionalism. Clients highlight significant improvements in call answer rates and lead intake efficiency, often mentioning an enhanced client experience. Notable strengths include their thorough communication and project management capabilities. However, some reviewers noted areas for improvement in listening to instructions. Overall, Smith.ai is regarded as a valuable partner for businesses seeking reliable answering services.
- 23 of 25 Answering services reviews are 5 stars
- 9 new reviews for Answering services in past 6 months
- Less than $10,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/smithai#review-335616)

#### Completed projects in 74 cities
- Texarkana, Arkansas (1 projects)
- Washington, District of Columbia (1 projects)
- Boca Raton, Florida (1 projects)
- Clearwater, Florida (1 projects)
- Coral Springs, Florida (1 projects)
- Hialeah, United States (1 projects)
- Jacksonville, Florida (1 projects)
- Kissimmee, Florida (1 projects)
- Orlando, Florida (1 projects)
- Tampa, Florida (2 projects)
- West Palm Beach, Florida (1 projects)
- Winter Springs, Florida (1 projects)
- Athens, Georgia (1 projects)
- Atlanta, Georgia (2 projects)
- Marietta, Georgia (1 projects)
- Baton Rouge, Louisiana (1 projects)
- Shreveport, Louisiana (1 projects)
- Bel Air North, Maryland (1 projects)
- Kansas City, Missouri (1 projects)
- Charlotte, North Carolina (1 projects)
- Greensboro, North Carolina (1 projects)
- New Bern, North Carolina (1 projects)
- Raleigh, North Carolina (1 projects)
- Tulsa, Oklahoma (2 projects)
- Knoxville, United States (1 projects)
- Memphis, Tennessee (1 projects)
- Austin, Texas (2 projects)
- Dallas, Texas (1 projects)
- Georgetown, Texas (1 projects)
- Houston, Texas (1 projects)
- North Richland Hills, Texas (1 projects)
- Tyler, Texas (1 projects)
- Lubbock, Texas (1 projects)
- Huntington, West Virginia (1 projects)
- Arlington Heights, Illinois (1 projects)
- Indianapolis, Indiana (1 projects)
- Sterling Heights, Michigan (1 projects)
- Edina, Minnesota (1 projects)
- Minneapolis, Minnesota (1 projects)
- Saint Paul, Minnesota (1 projects)
- Kearney, Nebraska (1 projects)
- Paramus, New Jersey (1 projects)
- New York City, New York (2 projects)
- Cincinnati, Ohio (1 projects)
- Columbus, United States (1 projects)
- Cleveland Heights, Ohio (1 projects)
- Cleveland, Ohio (1 projects)
- Madison, Wisconsin (1 projects)
- Los Angeles, California (4 projects)
- Newport Beach, California (1 projects)
- San Diego, California (2 projects)
- San Jose, California (1 projects)
- Santa Ana, California (1 projects)
- Denver, Colorado (3 projects)
- Henderson, Nevada (1 projects)
- Flagstaff, Arizona (1 projects)
- Mesa, Arizona (1 projects)
- Phoenix, Arizona (2 projects)
- Seattle, Washington (1 projects)
- Beverly, Massachusetts (1 projects)
- Boston, Massachusetts (1 projects)
- Philadelphia, Pennsylvania (2 projects)
- Levittown, Pennsylvania (1 projects)
- Fairfax, Virginia (1 projects)
- Manassas, Virginia (1 projects)
- Roanoke, Virginia (1 projects)
- California, Maryland (1 projects)
- Aberdeen, North Carolina (1 projects)
- Crossville, Tennessee (1 projects)
- Cleveland, Texas (1 projects)
- Barrington, Illinois (1 projects)
- Los Altos Hills, California (1 projects)
- Malibu, California (1 projects)
- Berlin, Connecticut (1 projects)

This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/smithai?verified=true#reviews)

---

### [MarKam Solutions](https://clutch.co/profile/markam-solutions)
#### 5 out of 5 star rating (9 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Sofia, Bulgaria

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 30% Call Center Services
- 20% Customer Service Outsourcing
- 20% IT Managed Services
- 20% Sales Outsourcing

#### Company description
MarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.
[Visit Website](https://www.markamsolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 3 reviews mention Answering services

Answering services Experience
MarKam Solutions has received overwhelmingly positive feedback for their Answering services, with 100% of clients highlighting their operational efficiency and customer satisfaction improvements. Clients reported an average customer satisfaction score increase of 25% and a sales conversion rate rise of 7%. Key strengths include their adaptability, in-depth industry knowledge, and effective communication, noted by all reviewers. No significant areas for improvement were mentioned, underscoring their effectiveness as a trusted outsourcing partner.
- 3 of 3 Answering services reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/markam-solutions#review-329217)

#### 5 reviews mention Call Center Services

Call Center Services for Logistics & Supply Chain Company
5.0/5 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational costs.
- 5 of 5 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/markam-solutions/329217)

#### Very responsive

MarKam Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 3 countries
- Bulgaria (3 projects)
- United States (4 projects)
- England (1 projects)

This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
[View Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews)

---

### [Helpware CX](https://clutch.co/profile/helpware-cx)
#### 4.8 out of 5 star rating (47 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Lexington, KY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 20% Call Center Services
- 10% Content Moderation Services
- 50% Customer Service Outsourcing
- 10% Data Annotation Services

#### Company description
Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
[Visit Website](https://helpware.com/cx/services/call-center-outsourcing?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-answering-services-it-services)


#### Reviewed 1 time in the past 6 months

Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.
- 0 of 1 reviews is 5 stars
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/helpware-cx?sort_by=date_desc&verified=true#reviews)

#### Experience in 13 industries

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
[Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews)

##### Software Experience
Helpware CX has demonstrated strong expertise in the software support sector, particularly in troubleshooting and remote assistance for clients in the parking industry. Clients commend their team's professionalism, patience, and ability to exceed performance quotas, with excellent project management noted. Continuous communication and relationship-building are highlighted as strengths. Potential clients in the software industry may find Helpware a suitable partner, though they should ensure alignment with evolving software requirements.
- 1 review for software industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Customer Service Outsourcing for Parking Software Company (5.0/5, Feb 12, 2024): Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for end clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/268263)

##### Consumer Products Experience
Helpware CX has demonstrated exceptional expertise in delivering customer support services for the Consumer Products industry, particularly in handling high volumes of inquiries efficiently. Clients have praised their ability to improve response and resolution times, establish effective communication, and maintain reliability. Their proactive approach in product education and handling disputes further solidifies their strengths in enhancing customer experience. Overall, Helpware's attentive and dedicated service makes them a strong candidate for businesses seeking robust customer support solutions in the Consumer Products sector.
- 1 review for consumer products industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Service Team for Lifestyle Brand (5.0/5, Oct 28, 2019): Helpware provided customer support services for a lifestyle brand. This included responding to inquiries regarding order status, conducting refunds and exchanges, answering incoming calls, and more.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/74209)

##### Healthcare Experience
Helpware demonstrates robust expertise in the Healthcare sector, particularly in enhancing customer experience for SMBs. Clients commend their effective communication, project management, and ability to exceed performance metrics. Their integration into existing teams and proactive approach in automating processes have significantly impacted client operations positively. Overall, Helpware is recognized as a reliable partner that adds substantial value, making them a strong candidate for organizations seeking to improve their Healthcare services.
- 1 review for healthcare industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- BPO for Meditation App Business (5.0/5, Nov 9, 2020): Helpware provides reps to support the organization’s small and medium-sized businesses (SMBs). Their work has involved automating and documenting onboarding processes.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109848)

##### Information technology Experience
Helpware has garnered positive feedback in the Information Technology sector, particularly for its expertise in managed services and image annotation. Clients commend their responsiveness, quality of work, and ability to adapt processes to meet specific needs. Notably, Helpware's proactive communication and effective project management have led to improved outcomes, including cost savings and enhanced operational efficiency. The overall sentiment indicates that Helpware is a reliable partner for businesses seeking to optimize their IT capabilities.
- 2 reviews for information technology industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Image Annotation for Computer Vision Software (5.0/5, May 29, 2019): Helpware annotated thousands of images for computer vision models. They adjusted their internal tools to match the specified business process and did QA.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109902)
- Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970)

##### eCommerce Experience
Helpware has demonstrated significant expertise in the eCommerce sector by providing tailored customer service solutions that align with client values. Feedback highlights their ability to enhance customer handling time and reduce costs effectively. Clients appreciate their responsive project management and the customization of services to meet specific needs, indicating a strong cultural and operational fit. Overall, Helpware is well-regarded for delivering solid value and effective support for eCommerce businesses.
- 1 review for ecommerce industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Support for Clothing Company (5.0/5, Dec 8, 2023): Helpware provides customer support to a clothing company. They provide customer service agents to strengthen the internal sales team and cater to customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/254956)

##### Education Experience
Helpware CX has received positive feedback from clients in the Education industry, particularly for their expertise in customer support. One client highlighted their effective onboarding and proactive assistance, which enhanced the overall user experience for students and instructors. The team's deep understanding of support systems and commitment to elevating client service were notably impressive. This demonstrates Helpware's ability to deliver impactful solutions tailored to educational needs, suggesting they are a strong fit for businesses in this sector.
- 1 review for education industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for E-Learning Software Company (5.0/5, Aug 29, 2020): Helpware provided call center services for an e-learning software company. The team provides support to students who are attempting to navigate the software.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/51984)

##### Food & Beverages Experience
Helpware has received positive feedback from clients in the Food & Beverages industry, highlighting their agility and responsiveness in providing customer support. Clients like Chowbotics and Go Get Em Tiger commend Helpware's ability to enhance customer experience through dedicated support teams and proactive engagement. Their seamless integration and strong communication fostered effective workflows, allowing food and beverage companies to focus on growth and strategic initiatives. Overall, Helpware demonstrates a strong fit for businesses seeking reliable customer support solutions in this sector.
- 2 reviews for food & beverages industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409)
- Call Center Services for Food & Beverage Company (5.0/5, Aug 10, 2020): Helpware ensures a customer support workforce for a food and beverage company is always available. They guarantee that all calls are being attended and support requests are cleared up immediately.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/35032)

##### Nonprofit Experience
Helpware has demonstrated strong expertise in providing scalable calling solutions for nonprofit organizations, particularly in public health initiatives. Clients appreciate their proactive communication, high-quality service, and impressive performance metrics, including a 99% QA accuracy rate. Their ability to quickly adapt and effectively manage large teams under tight timelines has proven beneficial for organizations like VaccinateCA. Overall, their responsiveness and commitment to quality make them a commendable choice for nonprofits seeking reliable support in operations.
- 1 review for nonprofit industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Call Center Services for Nonprofit Organization (5.0/5, Jun 2, 2021): Helpware handles call center services for a nonprofit organization. The team provides daily operational support, making outbound calls to pharmacies and clinics to gather COVID-19 vaccination data.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/41747)

##### Media Experience
Helpware has received positive feedback from clients in the Media industry, highlighting their expertise in customer service and content management. Clients noted significant improvements in customer satisfaction and social media engagement due to Helpware's proactive approach and strong project management skills. Their ability to adapt to the specific needs of media companies and provide tailored support has made a tangible impact on business growth, making them a strong candidate for potential clients seeking similar services.
- 2 reviews for media industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Social Media Management for Author (5.0/5, Feb 26, 2019): Helpware manages marketing coordination and social media.  They collaborated on a style guide and now operate a content calendar. The internal team creates the content, which Helpware then edits and posts.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/65247)
- Call Center Services for Resume Builder Website (5.0/5, Apr 29, 2021): Helpware provides ongoing call center services for a resume builder website. The team provides product support and technical troubleshooting via email and phone channels.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/138213)

##### Retail Experience
Helpware has demonstrated significant expertise in the Retail industry by effectively assisting a rapidly growing online rental company with order processing and customer communication. The client highlighted Helpware's impressive training, quick response times, and their seamless integration with in-house teams. This capability allowed for enhanced operational efficiency and immediate customer problem resolution, indicating Helpware's strong impact and reliability in supporting retail businesses.
- 1 review for retail industry
- $10,000 – $49,000 avg. project cost
- Customer Service Staff for Sports Gear Rental Company (4.5/5, Apr 24, 2019): A dedicated resource from Helpware helped process orders, coordinate with vendors, and respond to customer inquiries.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/94054)

##### Automotive Experience
Helpware has demonstrated expertise in the Automotive industry by efficiently implementing digital marketing projects that enhance campaign performance. Clients highlight their thoroughness, timely project completion, and strong communication, contributing to successful business outcomes. The team's ability to manage both ad-hoc and recurring tasks, coupled with reasonable pricing, positions them as a reliable partner for companies in the automotive sector seeking to improve their digital advertising efforts.
- 1 review for automotive industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): Helpware helped set up digital marketing accounts in Bing, DoubleClick, Facebook, Google Ads, Google Analytics, and Google Tag Manager.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230)

##### Other Industry Experience
Helpware demonstrates strong expertise in providing technical support within the Other Industry sector, particularly for clients like CVPS. Their team has been praised for its effective solutions to hardware and software issues, as well as their positive communication and collaborative spirit. Clients appreciate the seamless experience and empathetic approach, highlighting Helpware's ability to enhance client satisfaction without noted areas for improvement. This positions them as a reliable partner for businesses seeking support in the Other Industry.
- 1 review for other industry industry
- 1 review is 5 stars
- Unknown avg. project cost
- Tech Support for Valet Tech Solution Provider  (5.0/5, Jan 25, 2019): Helpware provides software and hardware support for a tech company’s clients.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/49275)

##### Business services Experience
Helpware CX has garnered positive feedback within the Business services industry, highlighted by its commitment to enhancing client operations through dedicated support and effective communication. Clients appreciate the provider's customizable services, which have enabled them to offload administrative tasks and focus on core business functions. The team's expertise in project management and customer service has led to improved client satisfaction and operational efficiency. Overall, Helpware is seen as a valuable partner capable of adapting to evolving business needs.
- 3 reviews for business services industry
- 3 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Administrative and Internal Support for Strategy Consultancy (5.0/5, Oct 23, 2019): Helpware provided branding and design work for a business strategy consulting firm. Their team was an extension of the internal team, bolstering day-to-day operations.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70882)
- Customer Support for Analytics Company (5.0/5, Sep 27, 2018): Helpware provides full-service customer support throughout the business week. The team is contracted on an ongoing basis.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127201)
- Office Support Resources for Hiring Company  (5.0/5, Oct 6, 2018): Helpware handles various engineer recruitment processes such as registering new companies, producing weekly reports, managing databases, and facilitating document exchanges with candidates.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130551)

##### Financial services Experience
Clients in the financial services sector have praised Helpware for its expertise in market research and CRM administration, particularly in the US healthcare space. Reviewers highlight their seamless integration into teams, proactive communication, and commitment to continuous improvement. The overall sentiment is highly positive, with clients noting significant operational support that allows them to focus on core business functions, thus indicating Helpware's strong fit for companies in need of reliable outsourcing solutions.
- 2 reviews for financial services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Mkt Research & CRM Administration for Financial Services Co (4.0/5, Oct 23, 2019): Helpware provides outsourced workforce solutions to a financial services company. They conduct research on operators and themes within the US healthcare services space. The team also administers the CRM.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70550)
- Data Entry & Back Office Support for Marketing Services Company (5.0/5, Oct 17, 2018): Helpware supplements resources for ongoing marketing campaigns. They handle automated outreach efforts and use Zapier to manage relationships. The team oversees event registration and the user database.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135133)

##### Advertising & marketing Experience
Helpware has received positive feedback from clients in the Advertising & marketing industry, highlighting their expertise in social media strategy, content creation, and email marketing. Clients appreciate their ability to enhance brand visibility and engagement through tailored strategies and high-quality outputs. The team is noted for their professionalism, effective communication, and commitment to client success, making them a reliable partner for businesses seeking to improve their marketing efforts.
- 3 reviews for advertising & marketing industry
- Less than $10,000 avg. project cost
- Design & SMM for Graphic Design Firm & Online Shop (4.5/5, Jan 13, 2021): Helpware provides ongoing design and social media marketing for a graphic design firm and online shop. The team was hired to provide design and production assistance, as well as create a social media plan.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/34522)
- Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Helpware provides assistance with staffing resources for article engagement tasks in German and English. They source and vet potential candidates before training them via video conferences.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167)
- Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Helpware buttressed the marketing efforts of an e-commerce-focused marketing agency. They helped the client craft personalized messaging for prospective clients. The team also spearheaded email campaigns.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430)

##### Telecommunications Experience
Helpware CX has demonstrated strong capabilities in the Telecommunications sector, notably in customer acquisition through effective marketing strategies. Clients commend their swift project management and valuable cost-to-service ratio, leading to tangible results, such as attracting six new customers. Overall, the feedback reflects a high level of satisfaction, suggesting that Helpware CX is well-equipped to meet the needs of businesses in the Telecommunications industry.
- 1 review for telecommunications industry
- Unknown avg. project cost
- Customer Research Services for Telecommunications Co (4.5/5, May 12, 2026): Helpware CX provided customer research services for a telecommunications company. The goal was to attract customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/456537)

##### Arts, entertainment & music Experience
Helpware has received positive feedback in the Arts, entertainment, and music sector for its effective customer service outsourcing. Clients have praised their responsiveness and flexibility, particularly their 24/7 support, which significantly enhances user experience. The company's ability to swiftly adapt to changing needs and improve communication processes showcases their expertise and commitment to client satisfaction. Overall, Helpware's strengths in managing customer interactions make them a valuable partner for businesses in the Arts, entertainment, and music industry.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Online Store Platform (5.0/5, Dec 17, 2020): Helpware provides ongoing call center services for an online store platform. The team supplies seven days a week coverage and they handle calls, chats, and other support and assistance channels.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/140836)

##### IT Services Experience
Helpware CX demonstrates strong expertise in IT services, particularly in managing customer support for digital platforms. Clients appreciate their effective communication and dedicated staff, which enhance collaboration and ensure technical inquiries are expertly addressed. The positive feedback highlights their administrative support as a key strength, contributing to a seamless operational experience. Overall, Helpware CX is well-regarded in the IT services industry, making them a suitable partner for businesses seeking reliable customer support solutions.
- 1 review for it services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Tech Support for IT Company (5.0/5, Oct 4, 2018): Helpware provided remote technical assistance, answering customer questions and resolving issues over the phone.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129619)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
[Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews)
- $50,000 to $199,999 (12 reviews)
- $10,000 to $49,000 (10 reviews)
- Less than $10,000 (4 reviews)
- $200,000 to $999,999 (3 reviews)
- $1,000,000 to $9,999,999 (3 reviews)
- $10,000,000 + (1 reviews)

#### Completed projects in 5 countries
- Canada (1 projects)
- Georgia (1 projects)
- Kenya (1 projects)
- New Zealand (1 projects)
- United States (40 projects)

This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Solomon Standard Time (SST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
[View Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews)

---

### [Appointment Setter Online](https://clutch.co/profile/appointment-setter-online)
#### 5 out of 5 star rating (54 reviews)
- $1,000+ minimum project size
- 1,000 - 9,999 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 20% Call Center Services
- 55% Sales Outsourcing

#### Company description
Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
[Visit Website](https://clutch.appointmentsetteronline.com/)


#### Experience in 15 industries

Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts.
[Read All Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews)

##### Construction Experience
Clients in the Construction industry consistently praise Appointment Setter Online for their expertise in lead generation and appointment setting. The company demonstrates a strong ability to understand client needs, resulting in high-quality leads and increased project bookings. Reviewers highlight their effective communication, professionalism, and adaptability, contributing to significant business growth. Overall, the sentiment is overwhelmingly positive, suggesting that Appointment Setter Online is a reliable partner for businesses looking to enhance their client outreach and conversion rates.
- 4 reviews for construction industry
- 4 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Appointment Setting Services for Garage Repair Services Co (5.0/5, Oct 30, 2025): Appointment Setter Online provides appointment setting services for a garage repair services company. The team handles 50% of outbound calls and runs ads for inbound leads who submit inquiries. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/416815)
- Back Office Outsourcing for Construction Company (5.0/5, Dec 19, 2025): Appointment Setter Online provided appointment-setting services for a construction company. The team was responsible for lead generation, managing outreach campaigns, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426690)
- Appointment Setting Services for Renovation & Flooring Co (5.0/5, Dec 20, 2025): Appointment Setter Online provided appointment-setting services for a renovation and flooring company. The team handled lead outreach, initial contact with prospects, follow-ups, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426799)
- Appointment Setting Services for Renovation Company (5.0/5, Dec 20, 2025): Appointment Setter Online provided appointment-setting services for a renovation company. The team reached out to prospects and potential customers, managed follow-ups, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426805)

##### Agriculture Experience
The company has demonstrated strong expertise in the Agriculture industry, particularly in enhancing lead generation and appointment setting for tree care and landscaping services. Clients commend their organized project management, responsiveness, and effective communication, which led to increased consultations and improved sales efficiency. Overall sentiment reflects satisfaction with their service quality, making them a suitable partner for businesses in the Agriculture sector looking to optimize operations and customer engagement.
- 1 review for agriculture industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Appointment Setting for Tree Care & Landscaping Co (5.0/5, Dec 22, 2025): Appointment Setter Online provided outbound and inbound calling support, lead outreach, and qualified appointment scheduling for a tree care and landscaping company. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/427025)

##### Electric Experience
Appointment Setter Online demonstrated significant expertise in the Electric industry by effectively managing lead qualification and appointment scheduling for PA Electrical Commissioning. Clients praised the team's structured process, clear communication, and ability to understand technical service needs. The positive impact on lead conversion rates and time savings for internal teams highlights their strengths in enhancing operational efficiency. Overall, their alignment with industry values and commitment to delivering relevant leads positions them as a strong partner for businesses in the Electric sector.
- 1 review for electric industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Lead Gen/Appointment Setting for Electrical Commissioning Co (5.0/5, Mar 27, 2026): Appointment Setter Online provided lead qualification and appointment-setting services for an electrical commissioning company. The team was responsible for outreach, inquiries, and calendar scheduling. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/446088)

##### Financial services Experience
Appointment Setter Online has demonstrated strong expertise in the Financial services industry, particularly in lead generation and appointment setting. Clients commend their proactive approach, effective communication, and consistent project management, resulting in improved lead quality and conversion rates. Their ability to maintain professional interactions and follow-ups has positively impacted client pipelines. Overall, the company is viewed as a dependable partner for businesses seeking to enhance their client acquisition strategies in the Financial services sector.
- 1 review for financial services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation & Appointment-Setting Services for HVAC Co (5.0/5, Mar 27, 2026): Appointment Setter Online provided lead generation and appointment-setting services for an HVAC company. The team managed outreach campaigns, contacted potential clients, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/446093)

##### Consumer products & services Experience
Appointment Setter Online has demonstrated significant expertise in the Consumer Products & Services industry through their effective appointment scheduling and customer outreach capabilities. Clients, such as Jolly Appliance, report increased bookings and improved revenue thanks to their reliable services. The team's professionalism, quick response times, and thorough understanding of client needs have resulted in positive feedback, indicating they are a strong fit for businesses seeking to enhance customer engagement and operational efficiency.
- 2 reviews for consumer products & services industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Locksmith Services Company (5.0/5, Jul 9, 2025): Appointment Setter Online provides call center services for a locksmith services company. The team gathers details and schedules appointments on the client's calendar and CRM for the nearest specialist. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388806)
- Call Center & Sales Outsourcing for Appliance Repair Company (5.0/5, Nov 24, 2025): Appointment Setter Online provided outbound call services for an appliance repair company. The team handled customer outreach, follow-up calls, appointment scheduling, and generating qualified leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/421726)

##### Software Experience
Appointment Setter Online has demonstrated strong expertise in the Software industry, particularly in supporting companies like Backendz Software with tailored outreach and customer engagement. Clients highlight their detail-oriented management, effective training on complex programming languages, and responsive service. Overall, the sentiment is positive, with customers expressing satisfaction regarding the company's ability to learn and adapt to specific client needs, making them a valuable partner for IT firms seeking reliable appointment-setting solutions.
- 1 review for software industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center Services for Software Dev Co (5.0/5, Jun 10, 2025): Appointment Setter Online provides cold calling and phone support services for a software development company. The team has used HubSpot and PhoneBurner to manage outreach and receive calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/380919)

##### Dental Experience
Appointment Setter Online has demonstrated significant expertise in the Dental industry, as evidenced by a 40%-46% increase in appointment setting for a dental services provider. Clients commend their punctuality, professionalism, and responsiveness, noting they consistently exceed KPIs. The seamless integration with CRM systems enhances operational efficiency. Overall, their strong performance and client satisfaction suggest they are a valuable partner for businesses seeking to boost customer engagement and appointment scheduling in the Dental sector.
- 1 review for dental industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Appointment Setting for Dental Services Company (5.0/5, Aug 14, 2025): Appointment Setter Online provides appointment-setting services for a dental services provider. They contact leads and customers through the client's CRM and Google Sheets. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/398347)

##### Roofing Experience
Appointment Setter Online has demonstrated significant expertise in the roofing industry, as evidenced by client feedback highlighting their effective appointment-setting capabilities. Clients report an increase in booked appointments and a high conversion rate of leads, attributing these successes to the team's thorough training and understanding of the roofing business. Their proactive communication and efficient onboarding process further enhance their value. Overall, potential clients in the roofing sector can expect a knowledgeable and impactful partnership.
- 1 review for roofing industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Appointment Setting for Roofing Co (5.0/5, Jul 9, 2025): A roofing company has hired Appointment Setter Online for appointment-setting services. The team has called leads and reached out to them via email. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388851)

##### Business services Experience
Appointment Setter Online has received positive feedback within the Business services industry, particularly from cleaning and appliance repair companies. Clients commend their responsiveness, cost-effectiveness, and ability to significantly increase booking volumes and reduce missed leads. Their project management is noted as smooth and professional, with timely communication and adaptations to specific client needs. Overall, they are viewed as a strong partner for businesses seeking efficient appointment-setting solutions.
- 2 reviews for business services industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Appointment Setting Services for Cleaning Company (5.0/5, Jun 23, 2025): Appointment Setter Online provides appointment-setting services for a cleaning services company. The team contacts leads and books appointments. They also manage the dispatching of the technicians for the jobs. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/384388)
- Appointment Setting for Appliance Repair Company (5.0/5, Dec 6, 2025): Appointment Setter Online provided appointment-setting services for an appliance repair company. The team scheduled and confirmed service appointments, as well as sent reminders to reduce no-shows. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/424038)

##### Research Experience
Appointment Setter Online has demonstrated strong expertise in managing client inquiries and appointment setting within the Research industry. Clients have praised their ability to handle high volumes of leads efficiently, achieving a lead conversion rate exceeding 90%. Their team is noted for quick learning and effective communication, which significantly contributes to operational success. Overall, the company is viewed positively for its focused approach and cost-effective services, making it a suitable partner for businesses needing reliable appointment setting support.
- 1 review for research industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Customer Services & Sales Outsourcing for Resume Writing Co (5.0/5, Jun 9, 2025): A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the evenings. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/380554)

##### Publishing Experience
Appointment Setter Online demonstrates notable expertise in the Publishing industry, particularly in sales support and outreach for authors. Clients commend their effective communication and adaptability, which foster improved connections with bookstores and readers. The company’s courteous approach towards authors and its ability to enhance online visibility are highlighted strengths. However, some feedback suggests that more targeted outreach to specific genres could further optimize outcomes, making them a suitable partner for authors seeking growth in their market presence.
- 1 review for publishing industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Sales Support Services for Book Author (5.0/5, Apr 11, 2025): Appointment Setter Online provided sales support services for a book author. The team was responsible for marketing the client's books to potential readers and retailers through outreach and sales calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/366639)

##### Non-profit Experience
Clients in the Non-profit sector commend Appointment Setter Online for their professionalism, responsiveness, and personalized approach to outreach. Their expertise in improving donor engagement and scheduling has led to significant increases in meetings and pledges, demonstrating a clear impact on fundraising efforts. The company’s commitment to understanding the mission of their clients and aligning outreach strategies with organizational values has been particularly noted, making them a strong candidate for non-profit organizations seeking effective partnership.
- 2 reviews for non-profit industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Nonprofit Organization (5.0/5, Nov 29, 2025): Appointment Setter Online provided call center services for a nonprofit organization. The team handled end-to-end outreach, including contacting potential donors, scheduling meetings and follow-up calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/422728)
- Call Center Services for Nonprofit Organization (5.0/5, Dec 17, 2025): Appointment Setter Online provided call center services for a nonprofit organization. The team managed outreach to leads, followed up with inquiries, qualified prospects, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426213)

##### Medical Experience
Appointment Setter Online has demonstrated strong expertise in the Medical industry, notably enhancing customer service for clients like Oppenheimer Plastic Surgery. They have successfully improved call resolution, customer satisfaction, and booking rates by 30%-40%. Clients commend their efficient project management and timely delivery, reflecting their commitment to quality service. Overall, the positive feedback indicates that Appointment Setter Online is a reliable partner for medical businesses seeking to optimize customer engagement.
- 1 review for medical industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Outsourcing for Plastic Surgery Company (5.0/5, Sep 3, 2025): Appointment Setter Online provides customer service outsourcing for a plastic surgery company. The team has built their product knowledge based on the client's training and offers phone and live chat support. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/403122)

##### Nonprofit Experience
The feedback from clients in the Nonprofit sector highlights Appointment Setter Online's expertise in lead generation and appointment-setting, particularly for organizations like early childhood education consultancies. Clients commend their organized project management, responsiveness, and adaptability to feedback, resulting in increased booked appointments and improved sales pipelines. Overall, the sentiment is highly positive, positioning Appointment Setter Online as a strong fit for nonprofit organizations seeking effective outreach solutions.
- 1 review for nonprofit industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation for Early Education Company (5.0/5, Dec 6, 2025): Appointment Setter Online provided lead generation services for an early education company. The team identified and contacted potential leads, conducted initial qualification, and scheduled discovery calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/424032)

##### Home Services Experience
Appointment Setter Online excels in the Home Services industry, providing targeted appointment setting and sales coaching. Clients appreciate their budget-friendly pricing and specialized approach, with representatives trained to connect effectively based on regional accents. The owner of Garage Pro USA highlights their exceptional project management, timely delivery, and seamless communication. Overall, the positive sentiment indicates that Appointment Setter Online is a reliable partner for businesses seeking to enhance their sales and customer engagement in the Home Services sector.
- 1 review for home services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Appointment Setting & Sales Closing for Home Services Co (5.0/5, Aug 18, 2025): Appointment Setter Online provides appointment-setting services for a home services company. The team provides appointment setters and a closer who work on calls, text messages, and emails. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/399160)

##### Legal Experience
Appointment Setter Online has demonstrated significant expertise in the Legal industry by effectively managing appointment scheduling and lead qualification for law firms. Clients report a marked increase in booked consultations and lead quality, allowing legal teams to focus on their core responsibilities. Their professionalism and timely communication have been particularly praised, making them a suitable choice for legal firms seeking to enhance operational efficiency and client engagement.
- 2 reviews for legal industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center & Sales Outsourcing Services for Law Firm (5.0/5, Sep 3, 2025): Appointment Setter Online provides appointment scheduling and sales closing services for a law firm. The team has created scripts and trained their resources, delivering details about interested end customers. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/403085)
- Back Office Outsourcing for Law Firm (5.0/5, Feb 3, 2026): Appointment Setter Online provided back-office support for a law firm. The team screened potential clients, scheduled qualified appointments, and followed up on inbound and outbound leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/433672)

##### Automotive Experience
Feedback from automotive industry clients highlights Appointment Setter Online's expertise in lead generation and appointment setting, particularly in towing, detailing, and truck repair services. Clients commend their ability to deliver high-quality, qualified leads, resulting in increased appointment bookings and improved conversion rates. The company's organized project management and responsive communication further enhance their reputation. Overall, clients express satisfaction with the services provided, indicating that Appointment Setter Online is a strong contender for businesses seeking growth in the automotive sector.
- 3 reviews for automotive industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Outsourcing for Auto Detailing Company (5.0/5, Dec 18, 2025): Appointment Setter Online provided appointment-setting services for an auto detailing company. The team reached out to inquiries, qualified interested clients, scheduled appointments, and followed up on leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426392)
- Back Office Outsourcing for Towing Company (5.0/5, Feb 2, 2026): Appointment Setter Online provided back-office support for a towing company. Their team handled outreach, qualified prospects, and scheduled appointments with potential customers. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/433427)
- Back Office Outsourcing for Truck Repair Company (5.0/5, Mar 26, 2026): Appointment Setter Online provided lead generation and appointment-setting services for a truck repair company. The team reached out to potential clients, qualified leads, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/445589)

##### Education Experience
Clients in the Education industry commend Appointment Setter Online for their expertise in lead generation and appointment setting, which significantly enhanced enrollment opportunities. Reviews highlight their organized project management, responsiveness, and ability to understand client needs, resulting in improved conversion rates and effective communication. Overall sentiment is overwhelmingly positive, with clients appreciating the value they bring in streamlining outreach processes, allowing educators to focus on teaching.
- 3 reviews for education industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Outsourcing for Online Education Platform (5.0/5, Dec 15, 2025): Appointment Setter Online offers appointment-setting services for an online education platform. The team reaches out to leads and potential clients through calls and messages to schedule appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/425544)
- Call Center Services for Online Education Company (5.0/5, Dec 16, 2025): Appointment Setter Online provided call center services for an online education company. The team reached out to potential leads, followed up with inquiries, qualified prospects, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/425974)
- Back Office Outsourcing for Childcare Center (5.0/5, Mar 26, 2026): Appointment Setter Online provided lead generation and appointment-setting services for a childcare center. The team contacted potential clients, qualified leads, scheduled tours, and handled follow-ups. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/445591)

##### Advertising & marketing Experience
Appointment Setter Online has received strong feedback in the Advertising & Marketing sector, highlighting their expertise in B2B appointment setting and lead conversion. Clients report significant improvements in sales performance, with increases in appointment bookings and conversion rates ranging from 22% to 40%. Their professionalism, commitment to training, and effective communication have been consistently praised, making them a reliable partner for businesses seeking enhanced sales pipelines and marketing outcomes.
- 5 reviews for advertising & marketing industry
- 4 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Appointment Setting & Sales Outsourcing for Publishing Co (5.0/5, Jul 4, 2025): Appointment Setter Online provides sales outsourcing and appointment setting services for a publishing company. The team generates leads using the client's scripts and product details to improve revenue. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/387522)
- Social Media Mktg & Sales Outsourcing for Marketing Agency (5.0/5, Jul 8, 2025): Appointment Setter Online provided appointment setting and sales outsourcing services for a marketing agency. The team set up phone calls with leads via LinkedIn and social media platforms and closed sales.  [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388465)
- Call Center Services for Marketing Agency (5.0/5, Jul 14, 2025): A marketing agency has hired Appointment Setter Online to conduct cold calls. The team is responsible for calling leads, answering queries, and filling out forms using the client's CRM system. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/389855)
- Appointment Setting & Sales Outsourcing for Marketing Agency (4.5/5, Aug 5, 2025): Appointment Setter Online provides B2B appointment-setting services for a marketing company. The team helps the client close sales using email, chat, and phone calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/395821)
- Call Center Services for Marketing Company (5.0/5, Dec 3, 2025): Appointment Setter Online was hired by a marketing company to manage their appointment-setting process. The team was responsible for prospect research, outreach, lead qualification, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/423267)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.
[Read All Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews)
- $10,000 to $49,000 (24 reviews)
- $50,000 to $199,999 (8 reviews)
- Less than $10,000 (1 reviews)
- $200,000 to $999,999 (1 reviews)

#### Very responsive

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 9 cities
- Dover, Delaware (1 projects)
- Orlando, Florida (1 projects)
- Austin, Texas (1 projects)
- Houston, Texas (1 projects)
- Chicago, Illinois (1 projects)
- New York City, New York (2 projects)
- Seattle, Washington (1 projects)
- Pittsburgh, Pennsylvania (1 projects)
- Wellington, Colorado (1 projects)

This provider is available in 24 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
This provider is fluent in 13 languages:
- English
- Spanish
- Arabic
- Hindi
- Portuguese
- German
- French
- Italian
- Panjabi
- Romanian
- Hebrew
- Swedish
- Norwegian
[View Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews)

---

### [Valoris Center](https://clutch.co/profile/valoris-center)
#### 4.9 out of 5 star rating (15 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- București, Romania

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 50% Call Center Services
- 15% CRM Consulting and SI
- 20% Customer Service Outsourcing

#### Company description
Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
[Visit Website](https://www.valoris.ro/en/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Flexible
Clients consistently commend Valoris Center for their flexibility in adapting to unique business needs and operational demands. One client highlighted their 'flexibility and easiness in understanding our business needs,' while another noted Valoris as a 'flexible partner' capable of managing peaks in service demand. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients appreciating their proactive approach and ability to adjust strategies in response to evolving project requirements.
- Call Center Services for Digital Solutions Provider (4.5/5, Mar 3, 2023): Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics. [Read Full Review](https://clutch.co/go-to-review/valoris-center/184265)
- Outbound Call Center Service for Automobile Company (5.0/5, Feb 21, 2023): We appreciate that Valoris adapted to our industry particularities and managed to dive into the specifics; they are also flexible and result oriented. [Read Full Review](https://clutch.co/go-to-review/valoris-center/182029)
- Call Center Services for Consumer Products Company (5.0/5, Nov 9, 2021): Taking into consideration our fluctuating volumes and the difficulty to predict the forecast. We appreciate Valoris Center's flexibility and capacity to adapt, and we acknowledge their involvement in the project. [Read Full Review](https://clutch.co/go-to-review/valoris-center/4320)
- Call Center Services for Delivery App (5.0/5, Sep 24, 2021): Valoris is a flexible business partner, meaning they can adapt and react to challenges. They proved this from the start, by handling a quick and effective ramp-up. Moreover, in the first year of business, they scaled up the team up to three times and improved customer satisfaction scores, in the same time. [Read Full Review](https://clutch.co/go-to-review/valoris-center/141931)
- Call Center Services for Optics Co (5.0/5, Mar 12, 2025): The team at Valoris Center is highly flexible and consistently offers improvement ideas. They deliver on time and respond promptly to our needs, providing a professional service. Valoris Center stands out for their flexibility and strong people skills. [Read Full Review](https://clutch.co/go-to-review/valoris-center/359013)

#### 9 reviews mention Call Center Services

Call Center & Sales Services for FinTech Platform Co
5.0/5 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical card.
- 7 of 9 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/valoris-center/330920)

#### 4.6 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.
[Read All Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)
- $50,000 to $199,999 (1 reviews)

#### Very responsive

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [Remote Team Solutions](https://clutch.co/profile/remote-team-solutions)
#### 5 out of 5 star rating (24 reviews)
- 250 - 999 employees
- Torreón, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 10% Employer of Record (EOR) Services
- 10% Finance & Accounting Outsourcing (FAO)
- 10% Recruitment Process Outsourcing
- 10% IT Staff Augmentation
- 30% Staffing

#### Company description
Remote Team Solutions is a contact center service provider specializing in customer support, inbound call center, and call handling services. Across various reviews, they are praised for their ability to find great talent and enhance productivity, with 100% of reviewers highlighting their project management skills and responsiveness. However, some feedback suggests that the hiring process may occasionally be rushed.
[Visit Website](https://remoteteamsolutions.com/your-office-in-mexico/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Exceptional performance
Remote Team Solutions has consistently demonstrated exceptional performance, as highlighted by clients who praised their deep understanding of unique needs and meticulous candidate screening. One client noted their experience as 'outstanding,' emphasizing the ease of the recruitment process and the quality of talent sourced. Another client commended their seamless integration within existing workflows and the phenomenal support received during recruitment. Overall, feedback reflects a strong commitment to client success and a personalized, responsive approach.

#### Reviewed 1 time in the past 6 months

Remote Team Solutions has received positive feedback in recent reviews, highlighting their impressive talent acquisition capabilities and effective project management. Clients noted an increased close rate and successful appointment setting, attributing this success to the dedicated team members, particularly praising Gustavo's efforts. While generally satisfied, one client suggested that the hiring process could occasionally feel rushed. Overall, the sentiment is highly favorable, emphasizing Remote Team Solutions' strong cultural fit and commitment to client needs.
- 0 of 1 reviews is 5 stars
- 1 new review for Call Center Services services
- $200,000 – $999,999 avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/remote-team-solutions?sort_by=date_desc&verified=true#reviews)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.
[Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews)
- $10,000 to $49,000 (9 reviews)
- Less than $10,000 (3 reviews)
- $50,000 to $199,999 (2 reviews)
- $200,000 to $999,999 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Completed projects in 5 countries
- Ireland (1 projects)
- Mexico (1 projects)
- New Zealand (1 projects)
- United States (19 projects)
- England (1 projects)

This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews)

---

### [Wing Assistant](https://clutch.co/profile/wing-assistant)
#### 4.7 out of 5 star rating (36 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Berkeley, CA

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
Wing Assistant is a provider of Customer Support Services, excelling in areas such as call handling, telephonic support, and customer care services. The company is praised across reviews for its seamless integration, excellent project management, and high performance, with a call answer rate consistently above 95%. Approximately 67% of reviewers highlight their professional dedication and exceptional customer service. However, one review suggests more involvement in the employee selection process.
[Visit Website](https://wingassistant.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic)


#### 1 review mentions Answering services

Answering services Experience
Wing Assistant has received overwhelmingly positive feedback for their Answering Services, with 100% of clients noting their dedication and dependability. Customers highlighted the company's capability to efficiently manage client inquiries and assist with daily tasks, leading to increased practitioner and client engagement. Clients appreciated the timely delivery and thoroughness of project execution, with no reported areas for improvement. Overall, their professionalism and cultural alignment garnered high ratings and satisfaction from clients.
- 1 of 1 Answering services reviews is 5 stars
- Unknown avg. project cost
[Read Most Recent Review](https://clutch.co/profile/wing-assistant#review-370368)

#### 3 reviews mention Call Center Services

Customer Service Outsourcing for Cleaning Systems Company
4.5/5 — Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends.
- 2 of 3 Call Center Services reviews are 5 stars
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629)

#### Experience in 13 industries

Wing Assistant has received positive feedback across diverse industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Home Services. Clients appreciate their expertise in customer support, community management, and administrative tasks, often highlighting their responsiveness, timely delivery, and seamless integration into existing workflows. Overall sentiment is favorable, particularly in sectors like Education and Medical, where their contributions have significantly improved operational efficiency and client satisfaction.
[Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews)

##### Legal Experience
Wing Assistant has received positive feedback from clients in the Legal industry, particularly for their part-time administrative services. Clients have noted their proficiency in handling tasks such as data entry and scheduling, leading to increased operational efficiency. The quick onboarding process and consistent project management have been highlighted as strengths, suggesting that Wing Assistant is well-suited to meet the needs of legal firms seeking reliable administrative support.
- 1 review for legal industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistant Services for Law Firm (5.0/5, Jun 5, 2023): Wing Assistant provides a part-time virtual administrative assistant for a law firm. The assistant helps the client with data entry, scheduling, customer service, and digital form creation. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206631)

##### Arts, entertainment & music Experience
Wing Assistant has demonstrated notable expertise in the Arts, entertainment & music industry, particularly in brand development and management support. Client feedback highlights their ability to significantly reduce managerial workload, leading to higher ROI. The company is praised for efficient project management, effective communication, and responsiveness, making them a valuable partner for businesses seeking to optimize operations in this sector.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Unknown avg. project cost
- Back Office Outsourcing for Arts & Entertainment Company (5.0/5, Jun 5, 2023): An arts and entertainment company has hired Wing Assistant to assist them regarding their daily managerial duties. The team is tasked with reducing the client's workload and management work. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206559)

##### Manufacturing Experience
Wing Assistant has garnered positive feedback from clients in the Manufacturing industry, particularly for its customer service capabilities and seamless integration into existing systems. Clients appreciated the high call answer percentage, consistently exceeding their goals, and noted the company's reliability in coverage during non-business hours. The partnership demonstrated Wing Assistant's strengths in supporting business functions and enhancing customer interactions, making it a commendable choice for companies seeking effective operational assistance in the Manufacturing sector.
- 1 review for manufacturing industry
- Unknown avg. project cost
- Customer Service Outsourcing for Cleaning Systems Company (4.5/5, Jan 13, 2026): Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629)

##### Construction Experience
Wing Assistant has demonstrated strong expertise in the Construction industry, particularly in providing timely administrative support and conducting thorough real estate due diligence for land development projects. Clients have noted the company's proactive approach and efficient onboarding process, which accelerates project initiation. The positive feedback regarding their responsiveness and ability to meet deadlines indicates that Wing Assistant is well-equipped to assist businesses in the Construction sector, making them a valuable partner for potential projects.
- 1 review for construction industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Administrative Support for Land Development Company (5.0/5, Jan 12, 2026): Wing Assistant provides administrative support for a land development company. The team's VA conducts real estate due diligence, researches zoning and utilities, and manages the client's document control. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429570)

##### Advertising & marketing Experience
Wing Assistant has received positive feedback within the Advertising & marketing industry for its expertise in social media management, community engagement, and content creation. Clients appreciate the timely delivery of tasks, effective communication, and the ability to provide qualified candidates tailored to specific needs. The overall sentiment reflects satisfaction with Wing Assistant’s impact on audience engagement, follower growth, and content performance, making it a strong candidate for businesses seeking support in their marketing initiatives.
- 3 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- SMM & Content Mktg for Digital Marketing Company (5.0/5, Jun 9, 2023): Wing Assistant develops a social media strategy and creates content for a digital marketing company. The team is responsible for setting a weekly editorial calendar, posting, and responding to comments. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/207871)
- Social Media Management for Health Supplements Company (4.0/5, Dec 23, 2025): Wing Assistant provides social media management for a health supplements company. The team is responsible for creating and editing content, managing the content library, and drafting social media posts. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427211)
- SMM Services for Marketing Company (5.0/5, Dec 31, 2025): Wing Assistant provides SMM services for a marketing company. The team handles community management, reviewing comments and messages, moderating content, responding to inquiries, and addressing escalations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427934)

##### Real estate Experience
Wing Assistant has demonstrated strong expertise in supporting digital marketing efforts within the real estate industry. Clients have praised their responsive and capable virtual assistants, highlighting the seamless communication and dedicated marketing support provided. The ability to scale operations and enhance team bandwidth has been a significant benefit for clients in real estate, making Wing Assistant a valuable partner for businesses seeking to optimize their marketing initiatives.
- 1 review for real estate industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Digital Marketing Assistant for Real Estate Firm (5.0/5, Feb 18, 2023): Wing Assistant provides ongoing digital marketing campaigns for a real estate and property management firm. The goal is to increase the client's bandwidth.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/181641)

##### Information technology Experience
Wing Assistant has received positive feedback in the Information technology industry, particularly for its effective lead generation and research capabilities. Clients appreciate its strong communication, responsiveness, and attention to detail, highlighting the quality of work delivered. The company's ability to provide tailored support and execute multi-channel campaigns has demonstrated a significant impact on client projects, making Wing Assistant a strong contender for businesses seeking to enhance their operational efficiency and achieve measurable outcomes.
- 1 review for information technology industry
- 1 review is 5 stars
- Unknown avg. project cost
- Lead Generation Services for Procurement Solutions Company (5.0/5, Dec 23, 2025): Wing Assistant provides a sales resource who offers lead generation services for a procurement solutions company. The team builds contact lists, imports data into HubSpot, and creates multi-channel campaigns. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427186)

##### Education Experience
Wing Assistant has received positive feedback from clients in the Education industry, highlighting its effectiveness in outreach, marketing, and customer engagement. Clients appreciate the ease of collaboration, punctual delivery, and the positive impact on their marketing efforts. One client noted improvements in outreach strategies and customer satisfaction as key results. Overall, their tailored support and strong communication make Wing Assistant a strong candidate for educational organizations seeking reliable assistance.
- 2 reviews for education industry
- 2 reviews are 5 stars
- Unknown avg. project cost
- Customer Service & Sales Outsourcing for Job Consultancy (5.0/5, May 9, 2025): Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072)
- Marketing & Outreach Services for Education Company (5.0/5, Dec 16, 2025): Wing Assistant provides ongoing marketing and outreach support for an education company. The team creates promotional materials and messages and reaches out to leads via calls, emails, and text messages. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/425929)

##### Other industries Experience
Wing Assistant has received positive feedback from clients in the Other industries sector, highlighting its expertise in operational support, customer service, and administrative tasks. Clients appreciate the company's ability to provide cost-effective solutions, enhancing efficiency and communication. The team's proactive approach and adaptability have resulted in measurable improvements, such as faster task completion and increased customer satisfaction. Overall, Wing Assistant is well-regarded for its reliability and integration into various workflows, making it a strong candidate for businesses seeking comprehensive support.
- 14 reviews for other industries industry
- 12 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Three Virtual Assistants for DeFi Investment Management Firm (5.0/5, Nov 25, 2022): Wing Assistant provides virtual assistant services for a DeFi investment management firm. They've trained assistants to acquire the skills the client needs from them. Three VAs have been assigned to the firm.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/168902)
- Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): Wing Assistant provides data entry services to a reverse logistics firm. They input the client's inventory system data that flows through a Slack channel and use their backend data to issue return labels.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220)
- Virtual Assistance for Startup (5.0/5, Dec 6, 2022): Wing Assistant has been hired by a startup for virtual assistance on their business. The vendor's responsibilities include customer outreach, social media management, product testing, and market research.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170580)
- Candidate Matching for Recruitment Advertising Solution (5.0/5, Dec 6, 2022): A recruitment advertising solution has partnered with Wing Assistant for recruitment services. Taking into consideration the requirements for job openings, the team matches potential candidates to clients.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170649)
- Virtual Assistant & Content Creation for Mobile App Dev Co (5.0/5, Mar 7, 2023): A mobile app design and development company hired Wing Assistant to provide virtual assistant services, scheduling, and content creation. The team sent proposals and followed up with end customers.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/185354)
- Customer Service Outsourcing for Nonprofit Organization (4.5/5, Jun 2, 2023): Wing Assistant provides customer service outsourcing for a nonprofit organization. The team is tasked with client communication, time and task management, content revision, document development, and data entry. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206203)
- Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): Wing Assistant helps a self-care subscription company with research, brand reports, and product information emails. They assist with survey information and monitor influencer interaction. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332)
- Virtual Assistant Services for Family Medicine Practice (5.0/5, Feb 12, 2025): Wing Assistant provides virtual assistant services for a family medicine practice. The team handles scheduling, patient inquiries, billing, data management, and operational support. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/351629)
- Back-Office Outsourcing for Surgical Robotics Co (5.0/5, Mar 20, 2025): Wing Assistant provided administrative support for a surgical robotics company. The team aimed to help the client save time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361187)
- Virtual Assistant for Residential Home Construction Company (5.0/5, Mar 20, 2025): Wing Assistant provided virtual assistant services for a residential home construction company. The team processed invoices in QuickBooks, reported on payables, and pulled emails for real estate agents. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361200)
- Virtual Assistant for Senior Care Guidance Company (4.5/5, Apr 23, 2025): Wing Assistant provides ongoing virtual assistant services for a senior care guidance company. The team is responsible for conducting research and updating data related to rates for the client's care communities. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369395)
- Customer Service for Household Items Liquidity Company (5.0/5, Apr 25, 2025): Wing Assistant provides customer support services for a household items liquidity company. The team is responsible for guiding customers through the device trade-in and pickup process and addressing inquiries. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369931)
- Back Office & Sales Outsourcing for Software Company (5.0/5, May 21, 2025): Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110)
- Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Wing Assistant provides operational support and executive assistance for an event planning platform. The team has uploaded photos for customers, scheduled meetings, and arranged travel. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947)

##### Home Services Experience
Wing Assistant has received mixed feedback from clients in the Home Services industry. While they are praised for their polished marketing and professional appearance, actual service delivery has raised concerns. Clients reported issues with task completion, project management, and insufficient oversight from customer success managers. As a result, operational efficiency has not improved, and some clients experienced increased administrative burdens. Potential clients should consider these factors when evaluating Wing Assistant's fit for their Home Services needs.
- 1 review for home services industry
- Less than $10,000 avg. project cost
- VA & Customer Service Outsourcing for House Cleaning Company (1.0/5, Sep 23, 2025): Wing Assistant provided virtual assistant services for a house cleaning company. The team managed emails, texts, and phone calls, scheduling, data entry, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/408122)

##### Medical Experience
Wing Assistant has demonstrated strong expertise in supporting mental health practices by efficiently assisting nurse practitioners with daily tasks and client inquiries. One client highlighted the positive impact of their dedicated staff, which led to increased practitioner and client numbers. The company is praised for its timely project management and thorough task completion, reflecting a strong commitment to client satisfaction in the Medical industry.
- 1 review for medical industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Mental Health Private Practice (5.0/5, Apr 28, 2025): Wing Assistant provides ongoing call center services for a mental health private practice. The team assists the client's staff and patients, provides customer support, and provides daily tracking systems. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/370368)

##### Business services Experience
Wing Assistant has garnered positive feedback in the Business services industry, highlighting its expertise in providing invaluable virtual assistant services. Clients appreciate the company's responsiveness, tailored support, and ability to streamline administrative tasks, resulting in increased efficiency and focus on core business functions. The commitment to quality and customer satisfaction is consistently noted, making Wing Assistant a strong candidate for businesses seeking reliable assistance in managing operations and enhancing productivity.
- 4 reviews for business services industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistant Services for Biotech Comapny (4.5/5, Dec 2, 2022): A biotech company onboarded Wing Assistant to handle their virtual assistant efforts. The team is in charge of the answer emails, making appointments, researching, and calendaring.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169937)
- Client Services Specialist for Event Planning Company (5.0/5, Dec 8, 2022): Luminary Leaders hired Wing Assistant for a variety of tasks including research, preparing spreadsheets, graphic design, outbound emails and follow-up, appointment scheduling, and website maintenance.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/171111)
- VA Team for Web Design Company (5.0/5, Feb 28, 2023): Wing Assistant developed a suite of virtual assistant (VA) services tailored to the client's needs, including website maintenance, customer support, calendar management, budgeting, and other daily operations.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/183370)
- Lead Generation Assistance for Nanny Agency (3.5/5, Jun 12, 2023): Wing Assistant assists a nanny agency with their lead generation campaign. Wing Assistant helps with sitters' recruitment and answering phone calls and emails to current and prospective customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/208297)

##### Financial services Experience
Wing Assistant has demonstrated strong expertise in the Financial services industry by providing efficient data input and research services, significantly enhancing operational efficiency for clients. Feedback highlights their adaptability and responsiveness, particularly in the context of managing data for venture capital firms. Clients appreciate Wing Assistant's ability to save valuable time through streamlined processes and effective communication, indicating a reliable partnership for businesses in the Financial services sector.
- 1 review for financial services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Data Input & Research for Venture Capital Firm (5.0/5, Jan 12, 2023): Wing Assistant provides data entry and research services for a venture capital firm. The team reviews entries from startups seeking financing, inputs data into the client’s CRM, and does complementary research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/175723)

#### Completed projects in 4 countries
- Canada (2 projects)
- Puerto Rico (1 projects)
- United States (28 projects)
- England (1 projects)

This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews)

---

### [ExpertCallers](https://clutch.co/profile/expertcallers)
#### 4.8 out of 5 star rating (35 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Princeton, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 10% Account-Based Marketing
- 10% AI Agents
- 20% Call Center Services
- 10% Conversion Optimization
- 10% Customer Service Outsourcing
- 10% Digital Strategy
- 10% Email Marketing
- 10% Product Marketing
- 10% Public Relations

#### Company description
ExpertCallers is a professional Contact Center Services provider excelling in Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Reviewers consistently praise their professionalism and efficiency, with over 90% highlighting improved response times and customer satisfaction. Their ability to seamlessly integrate with client workflows and represent brands effectively is frequently noted as a standout feature.
[Visit Website](https://www.expertcallers.com/?utm_source=clutch.co&utm_medium=referral)


#### Knowledgeable
Clients consistently express a strong sentiment regarding ExpertCallers' expertise, noting their industry knowledge and professional handling of customer interactions. One client highlighted their understanding of the automotive service space, which enhanced brand representation. Additionally, the team was commended for their organized project management and responsiveness, contributing to improved customer satisfaction and efficiency. Overall, the feedback reflects a high level of confidence in ExpertCallers' capabilities.
- Call Center Services for Auto Detailing Company (4.5/5, Mar 19, 2026): The industry knowledge and ability to handle customer interactions professionally stood out. They understood the automotive service space well and ensured every customer interaction reflected our brand quality. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444058)

#### Reviewed 4 times in the past 6 months

ExpertCallers has received positive feedback from recent clients, highlighting their professionalism, responsiveness, and ability to improve customer service efficiency. Notably, clients reported faster response times, reduced missed calls, and increased qualified leads. One client emphasized their agents' natural handling of conversations, enhancing brand representation. While clients expressed overall satisfaction, some suggested improvements in analytics and reporting tools. Overall, ExpertCallers is recognized for delivering reliable and effective call management solutions.
- 4 of 4 reviews are 5 stars
- 3 new reviews for Call Center Services services
- $10,000 – $49,000 avg. project cost
[Read 4 Recent Reviews](https://clutch.co/profile/expertcallers?sort_by=date_desc&verified=true#reviews)

#### Experience in 11 industries

ExpertCallers has demonstrated strong capabilities across various industries, notably in Business Services, Construction, Automotive, and Education. Clients consistently cite improvements in customer response times, lead generation, and overall satisfaction. In the Construction sector, they helped increase client engagement and project confirmations significantly. The Automotive industry feedback highlights their proficiency in managing customer inquiries and appointment scheduling, resulting in increased bookings. Overall, the sentiment is highly positive, with clients praising their professionalism and adaptability, making them a versatile choice for diverse business needs.
[Read All Reviews](https://clutch.co/profile/expertcallers?verified=true#reviews)

##### Home Services Experience
ExpertCallers has demonstrated exceptional expertise in the Home Services industry by significantly improving customer response times and reducing missed calls for GRS Contracting. Clients praise their professionalism, structured project management, and seamless integration with existing workflows, enhancing lead conversion and client satisfaction. Their ability to offer 24/7 support adds substantial value, making them a compelling choice for businesses seeking reliable customer service solutions.
- 1 review for home services industry
- $10,000 – $49,000 avg. project cost
- Call Center Services for Renovation & Contracting Company (4.5/5, Mar 26, 2026): ExpertCallers provided call center services for a renovation and contracting company. The team managed inbound calls, responded to inquiries, provided information, and assisted with booking coordination. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445795)

##### Electric Experience
ExpertCallers has demonstrated strong expertise in lead generation within the Electric industry, yielding significant increases in qualified leads and scheduled appointments for clients. Their tailored approach to outreach effectively aligned with specific business goals, enhancing sales pipeline efficiency. Clients praised their excellent project management, communication, and responsiveness, reflecting a professional commitment to delivering impactful solutions. Overall, ExpertCallers is well-positioned to support businesses in the Electric sector seeking to enhance their sales opportunities.
- 1 review for electric industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Sales Outsourcing for Trading Company (5.0/5, Mar 4, 2026): ExpertCallers provided sales outsourcing services for a trading company. They handled lead research, outbound calling, prospect qualification, appointment scheduling, and report generation. [Read Full Review](https://clutch.co/go-to-review/expertcallers/440320)

##### Financial services Experience
ExpertCallers has demonstrated strong expertise in providing virtual assistant support specifically tailored for the Financial services industry. Clients appreciate their reliability, clear communication, and ability to streamline administrative tasks, which significantly enhances productivity. The positive feedback regarding their cultural fit and value for cost indicates they are well-suited for businesses seeking efficient operational solutions. Overall, ExpertCallers is a commendable choice for organizations looking to optimize their workflows in the Financial services sector.
- 1 review for financial services industry
- $200,000 – $999,999 avg. project cost
- Virtual Assistant Services for Digital Business (4.0/5, Mar 14, 2026): ExpertCallers provided virtual assistant support to a digital business. The team handled data entry, email management, research tasks, and administrative support to streamline the client's daily workflow. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442826)

##### Non-profit Experience
ExpertCallers demonstrates strong expertise in the Non-profit sector, as highlighted by their successful partnership with Pact For Peace. They effectively conducted outreach and data collection, providing valuable insights that enhanced community engagement strategies. Clients appreciate their efficient project management, timely delivery, and clear communication across diverse audiences. Overall, ExpertCallers is well-regarded for their cultural fit, cost-effectiveness, and ability to deliver impactful solutions tailored to the needs of Non-profits.
- 1 review for non-profit industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Survey Research & Data Collection for Nonprofit Organization (5.0/5, Mar 14, 2026): ExpertCallers performed outreach and collected data for a nonprofit organization's community programs and awareness campaigns. The team conducted surveys, gathered feedback, and compiled reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442827)

##### Information technology Experience
ExpertCallers demonstrates strong expertise in information technology, particularly in providing 24/7 support and process automation. Clients commend their collaborative approach, quick response times, and ability to deliver measurable outcomes, such as enhanced operational efficiency and customer support coverage. With a focus on cost-effectiveness and alignment with client goals, ExpertCallers positions itself as a valuable partner for organizations seeking sustainable growth and operational excellence in the IT sector.
- 1 review for information technology industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Customer Service Outsourcing for IT Company (5.0/5, Mar 12, 2026): ExpertCallers provided customer service outsourcing services for an IT company. The team offered 24/7 support via email, chat, and phone, with an average response time of 5 minutes. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442406)

##### Education Experience
ExpertCallers has received positive feedback from clients in the Education sector, particularly in childcare management. Clients noted their professionalism, responsiveness, and ability to understand industry-specific requirements, resulting in improved communication and faster response times to parent inquiries. The company's strengths include effective call management and lead capture, leading to increased enrollment and client satisfaction. Overall, ExpertCallers demonstrates strong expertise in enhancing operational efficiency for educational institutions, making them a suitable partner for businesses in this industry.
- 2 reviews for education industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Childcare Center (5.0/5, Mar 14, 2026): ExpertCallers provided call center services for a childcare center. The team handled inbound calls, responded to parent questions about enrollment and schedules, and captured leads from phone inquiries. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442823)
- Call Center Services for Childcare Center (4.5/5, Mar 25, 2026): ExpertCallers provided call center services for a childcare center. The team managed inbound calls, responded to inquiries about enrollment and programs, scheduled visits, and maintained communication records. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445452)

##### Contracting Experience
ExpertCallers has received positive feedback from clients in the Contracting industry, highlighting their expertise in customer communication and lead management. Clients reported significant increases in client conversions, rapid response times, and improved customer satisfaction. The company's professionalism, reliability, and ability to adapt to client needs were consistently praised, solidifying their impact on business growth. Overall, ExpertCallers is well-positioned to support contracting firms aiming to enhance their customer engagement and operational efficiency.
- 4 reviews for contracting industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center & Sales Outsourcing for Construction Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center and sales outsourcing services for a construction company. The team researched clients and markets, made outbound calls, scheduled appointments, and delivered weekly reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438763)
- Call Center Services for Construction & Landscaping Company (4.0/5, Apr 9, 2026): ExpertCallers provided call center services for a construction and landscaping company. The team managed inbound and outbound customer calls, scheduled appointments, and followed up with potential clients. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448858)
- Call Center Services for Flooring Company (4.5/5, Apr 9, 2026): ExpertCallers provided call center services for a flooring company. The team handled inbound calls, scheduled appointments, qualified leads, performed outbound follow-ups, and resolved inquiries. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448862)
- Customer Support Services for E-Commerce Company (4.5/5, Apr 10, 2026): ExpertCallers provided customer support services for an e-commerce company. The team handled customer service calls, supported order processing, resolved issues, and tracked customer interactions. [Read Full Review](https://clutch.co/go-to-review/expertcallers/449202)

##### Other industries Experience
ExpertCallers has received positive feedback from clients across various industries, particularly in their expertise in customer service and support. Clients commend their seamless integration into existing teams and the comparable quality of service to in-house representatives. Their strong communication and project management skills ensure timely delivery and responsiveness to client needs. Overall, the sentiment is highly favorable, highlighting ExpertCallers' dedication, cultural fit, and ability to drive measurable success in the Other industries sector.
- 4 reviews for other industries industry
- 4 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- Customer Service & Sales Outsourcing for Presentation Co (5.0/5, Mar 12, 2026): ExpertCallers provided e-commerce sales and support for a presentation design company. The team communicated with end customers through live chat and email, offering technical support and product guidance. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442398)
- Sales Outsourcing for Mobile Software Solutions Co (5.0/5, Mar 24, 2026): ExpertCallers provided sales support to a mobile software solutions company. They helped the client engage enterprise buyers globally by setting meetings with leads via email and phone outreach. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444957)
- Customer Service Outsourcing for Consulting Firm (5.0/5, Apr 2, 2026): ExpertCallers provided customer service outsourcing for a consulting firm. The team was responsible for attending on-site training and handling customer support during the client's out-of-office hours. [Read Full Review](https://clutch.co/go-to-review/expertcallers/447395)
- Customer Service Outsourcing for Software Company (5.0/5, Apr 3, 2026): ExpertCallers provides ongoing customer support for a software company. The team has helped the client migrate to HubSpot Service Hub and uses Ring4 for providing call center support. [Read Full Review](https://clutch.co/go-to-review/expertcallers/447672)

##### Automotive Experience
ExpertCallers has demonstrated significant expertise in the Automotive industry, particularly in customer communication and support. Clients have reported impressive results, including a 40% increase in bookings and improved lead conversion rates. Their team is recognized for professionalism, consistency, and effective communication, making them a valuable partner for automotive service providers seeking reliable support. Overall sentiment is highly positive, with clients appreciating their alignment with company values and their significant impact on customer engagement and satisfaction.
- 4 reviews for automotive industry
- $50,000 – $199,999 avg. project cost
- Call Center Services for Auto Detailing Company (4.5/5, Mar 19, 2026): ExpertCallers provided call center services for an auto detailing company. The team handled inbound and outbound customer calls, managed appointments, responded to inquiries, and followed up with customers. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444058)
- Call Center Services for Truck Repair Company (4.5/5, Mar 26, 2026): ExpertCallers provided call center services for a truck repair company. The team handled inbound customer calls, responded to service inquiries, captured job details, and coordinated with the client's team. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445802)
- Call Center Services for Auto Detailing Company (4.5/5, Apr 8, 2026): ExpertCallers provided call center support for an auto detailing company. The team handled inbound customer calls, managed service inquiries, scheduled appointments, and followed up on leads. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448559)
- Call Center Support for Construction & Renovation Company (4.5/5, Apr 8, 2026): ExpertCallers provided call center support for a construction and renovation company. The team handled inbound and outbound calls, set appointments, qualified leads, and followed up with potential customers. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448560)

##### Construction Experience
ExpertCallers has garnered positive feedback from clients in the construction industry for their professionalism, effective lead generation, and excellent communication skills. Clients noted significant improvements in client engagement, conversion rates, and overall project management efficiency. The company’s structured approach, timely deliverables, and ability to represent clients positively during interactions are highlighted as key strengths, making them a reliable partner for businesses seeking to enhance their customer communication and project opportunities.
- 4 reviews for construction industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Sales Outsourcing for Construction Company (5.0/5, Feb 24, 2026): ExpertCallers provided sales outsourcing services for a construction firm. The team managed outbound calling campaigns, lead qualification, and appointment scheduling. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438367)
- Call Center Services for Home Renovation Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center services for a home renovation company. The team followed up with potential clients, nurtured leads, scheduled sales team appointments, and provided detailed reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438775)
- Call Center Services for Construction Company (4.5/5, Mar 23, 2026): ExpertCallers provided call center services for a construction firm. The team handled inbound and outbound calls, responded to customer inquiries, scheduled site visits, and followed up with potential clients. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444681)
- Outbound Calling for Construction Services (4.5/5, Apr 10, 2026): ExpertCallers provided outbound calling services for a construction company. The team reached out to prospects, set appointments, maintained a database of potential clients, and provided performance reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/449201)

##### Business services Experience
ExpertCallers demonstrates strong expertise in the Business Services industry, particularly in customer support, call handling, and lead management. Clients reported significant improvements in response times, lead engagement, and overall customer satisfaction. Their professionalism, reliability, and ability to integrate seamlessly into existing workflows were frequently highlighted. Overall, the feedback indicates a positive sentiment towards ExpertCallers, making them a strong candidate for businesses seeking to enhance operational efficiency and client interactions.
- 6 reviews for business services industry
- 5 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Tree Services Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center services for a tree services company. The team handled inbound and outbound calls, followed up with clients, scheduled appointments, and recorded interactions. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438772)
- Call Center Services for Tree Care Company (4.5/5, Apr 7, 2026): ExpertCallers provided call center services for a tree care company. The team handled inbound customer support, outbound follow-ups, appointment scheduling, and lead qualification. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448252)
- Back Office Outsourcing for Home Improvement Company (5.0/5, May 8, 2026): ExpertCallers provided call center services for a home improvement company. The team managed outbound calling campaigns, lead qualification, customer follow-ups, and appointment scheduling. [Read Full Review](https://clutch.co/go-to-review/expertcallers/455588)
- Customer Service & Call Center Support for Renovation Co (5.0/5, May 12, 2026): ExpertCallers provided call center and customer service support to a construction and renovation company. The team handled customer calls, appointment scheduling, outbound follow-ups, and inquiry management. [Read Full Review](https://clutch.co/go-to-review/expertcallers/456351)
- Call Center Services for Towing Company (5.0/5, May 13, 2026): ExpertCallers provided call center services for a towing company. The team managed the client's inbound customer support calls. [Read Full Review](https://clutch.co/go-to-review/expertcallers/456676)
- Call Center Services for Cabinetry Company (5.0/5, Jun 28, 2026): ExpertCallers provided call center services for a cabinetry company. The team handled lead qualification, appointment scheduling, customer follow-ups, inquiry management, and record maintenance. [Read Full Review](https://clutch.co/go-to-review/expertcallers/468136)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
ExpertCallers is frequently praised for its competitive pricing and overall value for money. Clients noted that the company's pricing fit their budgets and provided good value, with one stating it was a 'great culture fit' as well. Many reviews highlighted the significant improvements in response times and customer engagement, attributing these successes to ExpertCallers' effective service. Overall, clients expressed high satisfaction with the return on investment, citing measurable growth in leads and sales conversions.
[Read All Reviews](https://clutch.co/profile/expertcallers?verified=true#reviews)
- $10,000 to $49,000 (10 reviews)
- $50,000 to $199,999 (9 reviews)
- $200,000 to $999,999 (7 reviews)
- Less than $10,000 (2 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

---

### [XACT](https://clutch.co/profile/xact)
#### 4.7 out of 5 star rating (34 reviews)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 250 - 999 employees
- Orlando, FL

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 50% Call Center Services
- 30% Customer Service Outsourcing
- 10% Staffing

#### Company description
XACT is a comprehensive Contact Center Services provider, offering a range of solutions including Inbound and Outbound Call Center services, Telephonic Support, and Customer Care Services. The company's commitment to communication and adaptability is noted across reviews, with an impressive 90% of feedback highlighting their proactive problem-solving and client partnership. Customers commend XACT for their effective project management and the ability to quickly adapt to diverse client needs, although a few suggest minor improvements in agent training and documentation consistency.
[Visit Website](https://www.myxact.com/clutch/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Well-organized projects
Clients have expressed positive sentiments regarding XACT's project organization, noting their structure and adaptability in complex environments. One client highlighted the team's responsiveness to needs and tasks, stating, 'the entire XACT team has been a pleasure to work with thus far.' Additionally, they appreciated the timely delivery of items despite unique challenges, showcasing XACT's ability to manage well-organized projects effectively.
- Call Center Services for Wheels E-Commerce Company (4.5/5, Oct 30, 2023): I'm impressed most by the structure and adaptability of the company. Our project is unique as we are in a very unique business and they have picked up most of the challenges we face daily. [Read Full Review](https://clutch.co/go-to-review/xact/245450)

#### Experience in 13 industries

XACT has demonstrated expertise across various industries, including Manufacturing, Insurance, Logistics, Real Estate, and Education. Clients frequently highlight their excellent customer service, adaptability, and effective project management. Positive feedback emphasizes their ability to meet specific needs, streamline processes, and enhance customer satisfaction. Overall sentiment is notably positive, particularly in sectors requiring high service levels, such as Insurance and Education, where XACT's impact is profound and often transformative.
[Read All Reviews](https://clutch.co/profile/xact?verified=true#reviews)

##### Manufacturing Experience
XACT has received positive feedback in the Manufacturing industry, particularly for its call center solutions supporting waste management services. Clients commend XACT for its effective communication, flexibility in accommodating varying order volumes, and commitment to quality assurance. The company's ability to deliver best-in-class call metrics and responsiveness to customer needs highlights its expertise and reliability, making XACT a strong candidate for businesses seeking tailored support in the Manufacturing sector.
- 1 review for manufacturing industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Environmental Systems Company (5.0/5, Jun 30, 2025): XACT provides call center services for an environmental systems company. The team answers calls from residents ordering, checking the status of, or filing complaints about trash and recycling bins. [Read Full Review](https://clutch.co/go-to-review/xact/386326)

##### eCommerce Experience
XACT demonstrates strong expertise in enhancing customer service for eCommerce businesses, as evidenced by a client who noted significant improvements in service levels and customer satisfaction. Their ability to rapidly scale teams, provide knowledgeable support, and align with client values showcases their strengths. Clients appreciate XACT's flexibility, proactive approach to problem-solving, and effective communication, which contribute to a seamless integration into existing operations, making XACT a compelling choice for eCommerce projects.
- 1 review for ecommerce industry
- 1 review is 5 stars
- Unknown avg. project cost
- Back-Office & Customer Service for Promotional Products Co (5.0/5, Oct 27, 2025): XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. [Read Full Review](https://clutch.co/go-to-review/xact/416086)

##### Supply Chain, Logistics, and Transport Experience
XACT has demonstrated notable expertise in the Supply Chain, Logistics, and Transport industry, particularly in providing comprehensive service desk support. Clients highlight their effective communication and bilingual support as significant strengths. However, there are concerns regarding the consistency of agent performance and documentation timeliness. Overall, XACT appears to offer good value for cost, making them a viable option for businesses seeking reliable logistical support solutions.
- 1 review for supply chain, logistics, and transport industry
- Unknown avg. project cost
- IT Managed Services for Logistics Co (4.0/5, Jan 27, 2025): XACT provides managed IT services for a logistics company. The team has provided full-service desk phone coverage on weekends, evenings, and holidays to escalate time-sensitive issues to on-call staff. [Read Full Review](https://clutch.co/go-to-review/xact/346743)

##### Insurance Experience
XACT has demonstrated strong capabilities in lead generation and management within the Insurance industry, particularly in enhancing contractor enrollment rates. Clients have praised XACT for their effective communication and proactive approach to problem-solving, resulting in improved lead quality and conversion rates. Their commitment to partnership, as noted by clients, reflects their expertise and strengths in delivering valuable outcomes. Overall, XACT is positioned as a reliable partner for businesses seeking to optimize their operations in the Insurance sector.
- 1 review for insurance industry
- $50,000 – $199,999 avg. project cost
- Outsourced Sales & Call Center for Home Warranty Provider (4.0/5, Sep 25, 2024): XACT provides call center and sales outsourcing services for a home warranty provider. The team receives cold leads, vets the leads to gain and judge interest, and submits warm leads back to the client. [Read Full Review](https://clutch.co/go-to-review/xact/317402)

##### Real estate Experience
XACT has demonstrated significant expertise within the Real estate industry, particularly in enhancing operational efficiency for property management firms. Client feedback highlights XACT's ability to reduce service-related workloads, leading to improved productivity and team morale. Their responsiveness and flexibility in tailoring solutions to client needs are notable strengths. Overall, XACT is well-positioned to support Real estate businesses seeking to optimize their customer service and operational effectiveness.
- 1 review for real estate industry
- Unknown avg. project cost
- Customer Service Outsourcing for Property Management Company (4.5/5, Jul 31, 2024): XACT handled a property management company's customer service efforts. They were responsible for handling all customer service phone calls relating to accounting. [Read Full Review](https://clutch.co/go-to-review/xact/304374)

##### Automotive Experience
XACT has demonstrated strong capabilities in the Automotive industry, particularly in enhancing customer service for e-commerce automotive businesses. Clients have praised XACT for its adaptability, effective project management, and responsiveness to complex challenges. The ongoing collaboration has led to improved customer support processes, reinforcing XACT's reputation for delivering quality service that aligns with client values. Overall, XACT is portrayed as a reliable partner for automotive companies seeking to improve their customer engagement and operational efficiency.
- 1 review for automotive industry
- Unknown avg. project cost
- Call Center Services for Wheels E-Commerce Company (4.5/5, Oct 30, 2023): XACT provides customer service support for a wheels e-commerce company. The team is responsible for customer service tickets via Zendesk, assisting customers on the phone with service-related issues. [Read Full Review](https://clutch.co/go-to-review/xact/245450)

##### Retail Experience
XACT has demonstrated significant expertise in the Retail industry, particularly in managing customer service operations for clients. A client highlighted XACT's ability to effectively handle order placements and customer inquiries through a dedicated call center service. The team is praised for their proactive approach, excellent management, and willingness to adapt to client needs, although some new agents may require additional training. Overall, XACT's commitment to customer satisfaction and partnership makes them a strong candidate for Retail businesses seeking reliable support.
- 2 reviews for retail industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Xact Solutions Performs Very Well (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/xact/117818)
- Call Center Services for Catalog Company (5.0/5, Nov 11, 2022): A catalog company has engaged XACT for call center services. They primarily handle incoming calls from customers placing orders and are responsible for entering them into the client's internal system.
 [Read Full Review](https://clutch.co/go-to-review/xact/166577)

##### Other industries Experience
XACT has demonstrated strong expertise in the Other industries sector, delivering effective call center and customer service solutions. Clients have praised their ability to quickly train agents, manage high call volumes, and provide insightful reporting. The overall sentiment indicates satisfaction with their responsiveness and flexibility, significantly improving customer engagement and operational efficiency. Notable successes include increased cost savings and enhanced service quality, making XACT a promising partner for businesses seeking to optimize their customer service operations.
- 14 reviews for other industries industry
- 6 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Inbound Customer Support for Paints & Coatings Company (5.0/5, Dec 14, 2018): XACT provided customer support augmentation for a paint and coatings company. After vigorous training, they acted as an expert extension of the internal team and reinforced a new consultation service.
 [Read Full Review](https://clutch.co/go-to-review/xact/35364)
- Call Center Services for Dietary Supplements Retailer (4.0/5, Jan 8, 2019): XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing.
 [Read Full Review](https://clutch.co/go-to-review/xact/41356)
- 24/7 Call Center Services for Dental Business (5.0/5, Sep 17, 2019): XACT provided call center services to a DSO. Approximately 24 agents were assigned to the project. The team offered reporting services and created a dental practice information directory for the agents.
 [Read Full Review](https://clutch.co/go-to-review/xact/46882)
- Call Center Services for Car Sharing Company (5.0/5, Feb 11, 2019): XACT handles calls outside normal business hours, providing customer support and referrals. 
 [Read Full Review](https://clutch.co/go-to-review/xact/57860)
- Customer Services for Software Development Company  (4.0/5, Feb 17, 2021): XACT served as the customer service partner to a software development startup. They responded to emails and phone calls at all times of day, helping to handle customer concerns.
 [Read Full Review](https://clutch.co/go-to-review/xact/72307)
- Answering Services for Recreational Events Company (4.5/5, Jun 19, 2018): Xact Telesolutions developed a new staffing model to support their ongoing customer relations services.
 [Read Full Review](https://clutch.co/go-to-review/xact/91306)
- Overflow Helpdesk Answering for Medical Company (4.0/5, Jun 26, 2018): Xact provided a helpdesk answering service, handling thousands of calls and creating a ticket for each caller.
 [Read Full Review](https://clutch.co/go-to-review/xact/94055)
- Telemarketing Services for National Nonprofit (4.5/5, Aug 1, 2018): Xact Telesolutions provides mass calling services, metric reports, QA, and call analysis.
 [Read Full Review](https://clutch.co/go-to-review/xact/105981)
- Centralized Answering Services for Medical Equipment Rental Company (5.0/5, May 30, 2019): XACT provides a centralized 24/7 answering service for each of a company's branches nationwide. They helped create scripts with customized questions and provide text and email follow-up documentation.
 [Read Full Review](https://clutch.co/go-to-review/xact/111043)
- Call Center Services for Telemedicine Company (4.5/5, Aug 24, 2018): Xact provides call center services, including a staff of full- and part-time customer service representatives (CSRs) integrated into the company's workflows.
 [Read Full Review](https://clutch.co/go-to-review/xact/114304)
- Call Center Services for Online Delivery Company (5.0/5, Jul 2, 2020): XACT offered call center services, handling both inbound and outbound calls from customers and merchants. They provided QA services as well as call recordings.
 [Read Full Review](https://clutch.co/go-to-review/xact/126853)
- In-kind Retention Calls for Human Services Nonprofit (5.0/5, Oct 5, 2018): After co-writing a script, Xact Telesolutions made several rounds of retention calls to increase attendance at an upcoming event. They tracked participants, left voicemails, and conducted follow-up calls.
 [Read Full Review](https://clutch.co/go-to-review/xact/130011)
- Call Scheduling & Auditing for Marketing Services Company (4.0/5, Oct 12, 2018): XACT has a long-standing partnership, working with the internal team to validate leads and provide call answering services for third-party clients.
 [Read Full Review](https://clutch.co/go-to-review/xact/133122)
- Call Center Services for Elevator Service Company (4.5/5, Sep 20, 2022): After transferring bank accounts, an elevator service company hired XACT to contact 15,000 customers, set up their email accounts, and access their new payment portals. 
 [Read Full Review](https://clutch.co/go-to-review/xact/159031)

##### Education Experience
XACT has received positive feedback for its expertise in the Education industry, particularly in managing call services for educational institutions. Clients appreciate XACT's ability to enhance customer support, retention, and efficiency in handling inquiries. Their flexibility, responsiveness, and strong training processes have been highlighted as key strengths, helping clients scale operations effectively. Overall, XACT is seen as a reliable partner that seamlessly integrates with existing systems and positively impacts student engagement and satisfaction.
- 5 reviews for education industry
- 4 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center Services for Online Education Company (5.0/5, Aug 28, 2020): XACT provides call center services to an online learning company. They began with an acquisition program and then shifted to a retention program. They help with scripting and training.
 [Read Full Review](https://clutch.co/go-to-review/xact/51492)
- Phone Screening & Triage Support for Public University (5.0/5, Jul 6, 2018): Xact Telesolutions provided 24/7 triage support and customer service to help university students. This included answering inquiries regarding academic programs, site functions, and miscellaneous complaints.
 [Read Full Review](https://clutch.co/go-to-review/xact/97173)
- Call Answering & Support for Culinary School (5.0/5, Jul 11, 2018): Xact Telesolutions provides call center services including FAQ creation, registration processing, and customer service training.
 [Read Full Review](https://clutch.co/go-to-review/xact/98662)
- Call Center Support for Publishing Company (4.0/5, Jun 3, 2019): XACT provides call center support services for a publishing company. The team answers questions about orders and products. They were provided initial training.
 [Read Full Review](https://clutch.co/go-to-review/xact/112389)
- Xact Solutions Makes the Job Easier (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/xact/117441)

##### Arts, entertainment & music Experience
XACT has demonstrated significant expertise in the Arts, entertainment & music industry, particularly in managing seasonal call volumes and customer service challenges. Clients have praised their responsiveness, adaptability, and ability to swiftly learn complex processes, leading to improved operational efficiency. The company’s commitment to ongoing training and communication fosters a seamless partnership, making them a valuable asset for businesses in need of reliable support during peak times.
- 2 reviews for arts, entertainment & music industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Answering Service for Home Improvement Company (4.5/5, Jun 12, 2018): Xact Telesolutions provides call center support for a home improvement company. During busy seasons, they intercept overflow calls and make appointments via a CRM platform.
 [Read Full Review](https://clutch.co/go-to-review/xact/88667)
- Call Center Services for Holiday Themed Photography Company (5.0/5, Jan 28, 2020): XACT provides flexible call reception services for a holiday event company. Their work includes adjusting staff to respond to dramatic call influxes and establishing a body of knowledge around types of calls.
 [Read Full Review](https://clutch.co/go-to-review/xact/127424)

##### Advertising & marketing Experience
XACT has received positive feedback within the Advertising & marketing industry, particularly for its customer service capabilities. Clients commend XACT for its responsive support, quality service, and competitive pricing, often noting its superior performance compared to other providers. The company's dedication to training and integration with clients' services enhances its effectiveness. Overall, XACT is recognized as a strong candidate for businesses seeking reliable and high-quality customer service solutions in the Advertising & marketing sector.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service for Media Company's Clients (5.0/5, Oct 15, 2019): They provide customer service solutions for a media company’s clients. Once representatives were trained and scripts written, XACT took over email and phone customer service.
 [Read Full Review](https://clutch.co/go-to-review/xact/65272)

##### Financial services Experience
XACT has demonstrated strong expertise in the Financial services industry by providing effective after-hours call center solutions. Clients have praised their professionalism, smooth integration, and comprehensive training programs for staff, which enhanced service delivery and client satisfaction. The regular reporting on key performance metrics further underscores XACT's commitment to maintaining high service standards, making them a reliable partner for businesses seeking to improve their operational efficiency and competitiveness in the financial sector.
- 1 review for financial services industry
- 1 review is 5 stars
- Unknown avg. project cost
- After Hours Call Answering for SaaS Claims Platform (5.0/5, Jul 13, 2018): Xact Telesolutions provided after hours call center support and training of outsourced customer service representatives.
 [Read Full Review](https://clutch.co/go-to-review/xact/99860)

##### Information technology Experience
XACT has received positive feedback within the Information technology industry, highlighting its expertise in delivering effective solutions tailored to client challenges. Reviewers commend the company's strong technical skills and commitment to client satisfaction. XACT's impact is evident in its ability to enhance operational efficiency and drive innovation, making it a suitable choice for businesses seeking reliable IT solutions.
- 1 review for information technology industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Super Tool for Support (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/xact/117117)

#### 3.9 out of 5.0 rating for cost

What Clients Have Said
XACT is consistently praised for providing good value for money, with clients noting that their pricing fits within budget while delivering high-quality service. For example, one client highlighted that XACT's pricing was a decisive factor in their selection, stating they received 'good value for cost.' Overall, feedback reflects a positive sentiment regarding the affordability and effectiveness of XACT's services, with many clients expressing satisfaction with the balance of cost and service quality.
[Read All Reviews](https://clutch.co/profile/xact?verified=true#reviews)
- $50,000 to $199,999 (6 reviews)
- Less than $10,000 (4 reviews)
- $200,000 to $999,999 (4 reviews)
- $10,000 to $49,000 (2 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Completed projects in 2 countries
- Singapore (1 projects)
- United States (31 projects)

This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/xact?verified=true#reviews)

---

### [Hire Live Support Inc](https://clutch.co/profile/hire-live-support)
#### 5 out of 5 star rating (7 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Cerritos, CA

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 15% Social Media Marketing
- 15% Web Development

#### Company description
Hire Live Support Inc is a customer support services company specializing in contact center services, including inbound and outbound call centers, telephonic support, and customer care services. Reviews highlight their exceptional project management and ability to maintain over 90% customer satisfaction, with 100% of testimonials praising their seamless integration as an extension of client businesses.
[Visit Website](https://hirelivesupport.com/pages/hire-dedicated-virtual-assistants-hire-live-support-inc/?utm_source=clutch.co&utm_medium=referral)


#### 1 review mentions Answering services

Answering services Experience
Hire Live Support Inc has demonstrated exceptional expertise in providing answering services, particularly for 24/7 customer support. Client feedback indicates a high level of satisfaction, with over 90% consistent customer satisfaction and an average first response time of under 60 seconds. The company's ability to adapt and scale resources as client needs evolve has been highlighted as a key strength. Overall, the reviews reflect a strong, long-term partnership, showcasing Hire Live Support Inc's commitment to delivering high-quality services.
- 1 of 1 Answering services reviews is 5 stars
- 1 new review for Answering services in past 6 months
- Unknown avg. project cost
[Read Most Recent Review](https://clutch.co/profile/hire-live-support#review-471061)

#### 1 review mentions Call Center Services

Sales & Customer Support Resources for Telecoms Business
5.0/5 — Hire Live Support Inc has provided dedicated sales and customer support resources for a telecommunications business. The team has handled 24/7 support, technical support, and administrative tasks.
- 1 of 1 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/hire-live-support/471061)

#### Very responsive

Hire Live Support Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 3 countries
- Canada (2 projects)
- United States (3 projects)
- England (1 projects)

This provider is available in 5 time zones:
- Middle East Time (MET)
- Central European Time (CET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Universal Coordinated Time (UTC)
This provider is fluent in 5 languages:
- Arabic
- English
- French
- Italian
- Spanish
[View Reviews](https://clutch.co/profile/hire-live-support?verified=true#reviews)

---

### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant)
#### 5 out of 5 star rating (73 reviews)
- $1,000+ minimum project size
- 50 - 249 employees
- Philadelphia, PA

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 10% Call Center Services
- 30% Content Writing Services
- 20% Search Engine Optimization
- 10% Social Media Marketing

#### Company description
Top Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.
[Visit Website](https://topvirtualassistant.pro)


#### 4 reviews mention Answering services

Answering services Experience
Top Virtual Assistant has received overwhelmingly positive feedback for their Answering services, with 90% of reviews highlighting improved customer support efficiency and professionalism. Clients praised their 24/7 availability, quick response times, and effective communication, resulting in increased customer satisfaction and sales opportunities. 80% of reviewers noted the company's adaptability to client needs as a key strength. Areas for improvement mentioned include a desire for more detailed reporting and analytics. Overall, their expertise significantly enhanced client operations.
- 4 of 4 Answering services reviews are 5 stars
- 3 new reviews for Answering services in past 6 months
- $10,000 – $49,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/top-virtual-assistant#review-399154)

#### 12 reviews mention Call Center Services

Customer Support Services for Life Insurance Company
5.0/5 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all interactions.
- 12 of 12 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398390)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment.
[Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews)
- $10,000 to $49,000 (21 reviews)
- $50,000 to $199,999 (1 reviews)

#### Completed projects in 4 countries
- Australia (1 projects)
- Canada (7 projects)
- United States (14 projects)
- England (1 projects)

This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Israel Daylight Time (IDT)
- Pakistan Lahore Time (PLT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Solomon Standard Time (SST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Singapore Standard Time (SGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
[View Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews)

---

### [VA Connect](https://clutch.co/profile/va-connect)
#### 4.8 out of 5 star rating (13 reviews)
- 50 - 249 employees
- Sandton, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 60% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
VA Connect is a company specializing in Customer Support Services, providing key offerings such as Inbound and Outbound Call Center solutions. Reviewers highlight the company's ability to foster business growth and seamless communication, with 100% of feedback being positive and emphasizing their effective customer service and sales strategies.
[Visit Website](https://virtualassistantza.com/?utm_source=clutch.co&utm_medium=referral)


#### 1 review mentions Answering services

Answering services Experience
VA Connect has received predominantly positive feedback for their Answering services, with approximately 85% of clients noting satisfaction with customer service and responsiveness. Reviewers emphasize the effectiveness of their team in managing customer queries and driving business growth, with specific praise for their personnel, such as Karen and Laurez, who significantly contributed to client satisfaction. However, 15% of clients suggested areas for ongoing improvement, indicating room for enhancement in service delivery.
- 1 of 1 Answering services reviews is 5 stars
- Less than $10,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/va-connect#review-304507)

#### 1 review mentions Call Center Services

Customer & Call Center Services for Corporate Catering Co
5.0/5 — VA Connect has been providing call center and customer services for a corporate catering company. These services encompass outbound dialing, answering phones, and dealing with inquiries, complaints, and orders.
- 1 of 1 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/va-connect/304507)

#### Experience in 8 industries

VA Connect has demonstrated strong expertise across various industries including maritime, fintech, legal, food and beverage, advertising and marketing, and information technology. Clients frequently commend their professionalism, effective communication, and timely project management. The overall sentiment is positive, with notable strengths in enhancing operational efficiency, improving recruitment processes, and delivering tailored support. This versatility suggests they are well-suited for clients in diverse sectors seeking reliable administrative and operational assistance.
[Read All Reviews](https://clutch.co/profile/va-connect?verified=true#reviews)

##### Banks Experience
VA Connect has demonstrated notable expertise in the Banks industry, particularly through their effective operational support and systematic project management. Clients praise their ability to streamline workflows, deliver measurable insights, and implement scalable processes, which significantly enhance business efficiency. The overall sentiment reflects high satisfaction with their professionalism, reliable talent, and seamless integration into complex business environments, positioning VA Connect as a strong partner for banks seeking strategic operational improvements.
- 1 review for banks industry
- Less than $10,000 avg. project cost
- Virtual Assistant Services FinTech Company (4.0/5, Dec 15, 2025): VA Connect provides ongoing virtual assistant services to a fintech company's executive. The team manages projects and communications, tracks progress, coordinates teams, and conducts market research. [Read Full Review](https://clutch.co/go-to-review/va-connect/425518)

##### Supply Chain, Logistics, and Transport Experience
VA Connect has received positive feedback in the Supply Chain, Logistics, and Transport industry, highlighting their effective project management and responsiveness. Clients appreciate their ability to align with company values and deliver on time, particularly in digital marketing roles that enhance operational capabilities. Their strengths lie in understanding client needs, implementing tools for improvement, and fostering teamwork. However, there is a suggestion for enhancing candidate screening to ensure better fit during the hiring process.
- 1 review for supply chain, logistics, and transport industry
- Less than $10,000 avg. project cost
- SEO & Content Marketing for Electric Charging Company (4.0/5, Jun 10, 2025): VA Connect provides digital marketing assistance for an electric charging company. Their work includes setting up stronger analytics and reporting capabilities and helping with on-site SEO. [Read Full Review](https://clutch.co/go-to-review/va-connect/380729)

##### Food & Beverage Experience
VA Connect has demonstrated expertise in the Food & Beverage industry by aiding Jasper's Catering in enhancing customer service and sales. The client praised their effective support in staff recruitment, which has contributed to business growth and the acquisition of new customers. The positive sentiment surrounding VA Connect's responsiveness and the strong working relationship established with their team indicates they are a suitable partner for businesses looking to improve operations in the Food & Beverage sector.
- 1 review for food & beverage industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Customer & Call Center Services for Corporate Catering Co (5.0/5, Aug 1, 2024): VA Connect has been providing call center and customer services for a corporate catering company. These services encompass outbound dialing, answering phones, and dealing with inquiries, complaints, and orders. [Read Full Review](https://clutch.co/go-to-review/va-connect/304507)

##### Advertising & marketing Experience
VA Connect demonstrates strong expertise in the Advertising and Marketing industry through their effective recruitment and project management capabilities. Clients appreciate their ability to source and onboard top talent while maintaining effective communication and project milestones. The overall sentiment is positive, highlighting their dedication to client satisfaction and timely deliverables. Their alignment with client values and commitment to enhancing team dynamics makes them a compelling choice for businesses seeking reliable partners in advertising and marketing projects.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- Unknown avg. project cost
- Recruiting Services for Software & Digital Marketing Company (5.0/5, Jul 17, 2024): VA Connect has hired a project manager and software engineers for a software and digital marketing company. This includes defining job descriptions, conducting interviews, and managing the onboarding process. [Read Full Review](https://clutch.co/go-to-review/va-connect/301178)

##### Information technology Experience
VA Connect has demonstrated strong expertise in recruitment within the Information Technology sector, providing clients with well-screened candidates in South Africa. The feedback highlights their responsiveness and commitment to delivering quality hires, noting successful placements such as a Marketing Associate and Senior Developer. Clients appreciate their cost-effective solutions and efficient project management. Overall, VA Connect is positioned as a reliable partner for businesses seeking to enhance their tech teams with qualified professionals.
- 1 review for information technology industry
- 1 review is 5 stars
- Unknown avg. project cost
- Back Office Outsourcing for Tech Advisory & Development Firm (5.0/5, Jul 3, 2024): VA Connect provided staff augmentation services for a tech advisory and development firm. The team helped the client successfully hire a marketing associate and senior developer. [Read Full Review](https://clutch.co/go-to-review/va-connect/298132)

##### Legal Experience
VA Connect has received positive feedback from clients in the Legal industry, particularly for their expertise in providing administrative and legal support. A legal firm highlighted their strengths in document preparation, task management, and client communication. The team’s professionalism, punctuality, and alignment with client values have notably enhanced operational efficiency and client service delivery, indicating that VA Connect is well-equipped to support legal businesses seeking reliable administrative assistance.
- 1 review for legal industry
- 1 review is 5 stars
- Unknown avg. project cost
- Back Office Outsourcing for Law Firm (5.0/5, Jul 3, 2024): VA Connect provides administrative and legal support for a law firm. The team organizes calendars, manages correspondence, prepares legal documents, and handles client files. [Read Full Review](https://clutch.co/go-to-review/va-connect/298109)

##### Software Experience
VA Connect demonstrates strong expertise in the Software industry, particularly in enhancing client outreach and sales pipeline growth. Clients appreciate their effective project management, timely deliverables, and proactive communication. The thorough recruitment process ensures high-caliber team members, aligning well with client needs. Overall, feedback indicates a positive impact on business objectives, making VA Connect a suitable choice for companies looking to bolster their sales and engagement strategies.
- 1 review for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Virtual Assistant & Sales Outsourcing for Software Company (5.0/5, Dec 15, 2025): VA Connect provides back-office outsourcing for a maritime software company. The team offers a virtual assistant who performs outbound calling and potential customer identification, contact, and engagement. [Read Full Review](https://clutch.co/go-to-review/va-connect/425563)

##### Other industries Experience
VA Connect has received positive feedback from clients in the Other industries sector, highlighting their expertise in executive support and recruitment process management. Clients commend their proactive communication, effective project management, and the high caliber of virtual assistants. The impact of their services is notably seen in improved organizational efficiency, streamlined operations, and enhanced candidate engagement. Overall sentiment indicates that VA Connect is a reliable partner, well-suited for companies seeking professional support in administrative and recruitment tasks.
- 3 reviews for other industries industry
- 2 reviews are 5 stars
- Unknown avg. project cost
- Executive Assistant Services for Risk Management Co (5.0/5, Oct 31, 2025): VA Connect provides executive assistant services for a testing, inspection, and certification solutions company. The assistant manages calendars, schedules meetings, arranges travel, and organizes events. [Read Full Review](https://clutch.co/go-to-review/va-connect/417004)
- Virtual Assistant & Sales Outsourcing for Software Company (5.0/5, Dec 15, 2025): VA Connect provides back-office outsourcing for a maritime software company. The team offers a virtual assistant who performs outbound calling and potential customer identification, contact, and engagement. [Read Full Review](https://clutch.co/go-to-review/va-connect/425563)
- Virtual Assistant Services for Executive Seach Firm (4.5/5, Mar 6, 2026): VA Connect provides virtual assistant services to an executive search firm. The team assists with logistics, document management, and personal assistance. They also support recruitment and talent coordination. [Read Full Review](https://clutch.co/go-to-review/va-connect/440924)

##### Business services Experience
VA Connect has received positive feedback from clients in the Business services industry, highlighting their expertise in tax compliance and payroll administration. Clients commend their excellent project management, timely communication, and alignment with company values. The overall sentiment reflects increased efficiency and customer service, making VA Connect a strong candidate for businesses seeking reliable and skilled service providers in the Business services sector.
- 1 review for business services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Tax Compliance & Payroll Services for Tax Consulting Firm (5.0/5, Jun 3, 2026): VA Connect provides ongoing tax compliance and payroll services for a tax consulting firm. The team works to help the client grow their business. [Read Full Review](https://clutch.co/go-to-review/va-connect/461800)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients consistently report that VA Connect offers excellent value for money, with many highlighting their competitive pricing and high-quality service. One client noted they chose VA Connect for its 'good value for cost,' while another emphasized that the pricing fit their budget perfectly. Overall, the sentiment is overwhelmingly positive regarding the company's cost-effectiveness and the quality of the talent provided, contributing to successful project outcomes.
[Read All Reviews](https://clutch.co/profile/va-connect?verified=true#reviews)
- Less than $10,000 (4 reviews)

---

### [Task Virtual](https://clutch.co/profile/task-virtual)
#### 5 out of 5 star rating (84 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Kolkata, India

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 10% Call Center Services
- 10% Data Annotation Services
- 20% Sales Outsourcing
- 20% Search Engine Optimization

#### Company description
Task Virtual is a company specializing in Contact Center Services, providing comprehensive solutions including customer support, inbound call center services, and administrative assistance. Reviews highlight their ability to efficiently manage customer inquiries, data processing, and appointment scheduling, with 100% of reviewers praising their flexibility and adaptability. The team is commended for their professionalism, timely communication, and integration into clients’ existing workflows, enhancing operational efficiency and customer care.
[Visit Website](https://www.taskvirtual.com/call-answering-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-answering-services-information-technology-industry)


#### Helpful
Task Virtual has received positive feedback for its efficiency and quality of work, with clients noting significant time savings of approximately 20 hours weekly and reduced costs. One client specifically highlighted Task Virtual's helpful suggestions that enhance operational smoothness. Overall, the sentiment towards Task Virtual is favorable, with clients appreciating their ability to deliver timely results and improve business outcomes, although there is a suggestion for more frequent updates.
- Medical Billing Assistance for Legal Company (4.5/5, Aug 18, 2017): They are awesome and give helpful suggestions to help my company run smoother. [Read Full Review](https://clutch.co/go-to-review/task-virtual/138036)

#### 2 reviews mention Answering services

Answering services Experience
Task Virtual has received overwhelmingly positive feedback for its Answering services, with clients highlighting its operational support, flexibility, and professionalism. Approximately 90% of reviewers praised the company's responsiveness and ability to adapt to changing client needs. Clients reported significant operational benefits, with one client processing over 3,500 requests in six months due to Task Virtual's support. While there were minor suggestions for improving onboarding processes, overall sentiment reflects that Task Virtual effectively relieved internal teams of repetitive tasks, allowing them to focus on strategic priorities.
- 2 of 2 Answering services reviews are 5 stars
- 2 new reviews for Answering services in past 6 months
- Less than $10,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/task-virtual#review-484857)

#### 5 reviews mention Call Center Services

Back Office Outsourcing for Transaction Platform
5.0/5 — Task Virtual provided virtual assistant services to a transaction platform. The team handled customer support, administrative tasks, data processing, and B2B lead generation.
- 4 of 5 Call Center Services reviews are 5 stars
- 4 new reviews for Call Center Services in past 6 months
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/task-virtual/484857)

#### Experience in 10 industries

Task Virtual has demonstrated strong capabilities across various industries, including financial services, advertising & marketing, retail, information technology, and education. Clients have praised its flexibility, operational support, and ability to streamline processes, resulting in increased efficiency and improved customer experiences. The positive feedback highlights Task Virtual's expertise in customer service, administrative support, SEO, and data management, indicating a robust fit for businesses seeking reliable outsourcing solutions in these sectors.
[Read All Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews)

##### Retail Experience
Task Virtual has demonstrated significant expertise in the Retail industry, particularly in enhancing operational efficiency and customer service. Clients report that Task Virtual effectively managed administrative tasks, customer inquiries, and order support, allowing internal teams to focus on core responsibilities. The adaptability and professionalism of Task Virtual's team were highlighted as key strengths, with clients appreciating their understanding of specific business processes. Overall sentiment is positive, with Task Virtual recognized as a valuable partner for retail businesses seeking reliable operational support.
- 2 reviews for retail industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistant Services for Fashion Platform (5.0/5, Aug 18, 2026): Task Virtual provided virtual assistant services for a fashion platform. The team handled administrative tasks, data entry, customer support, and SEO and content marketing efforts. [Read Full Review](https://clutch.co/go-to-review/task-virtual/480832)
- Virtual Assistance Services for Fashion Retailer (5.0/5, Sep 8, 2026): Task Virtual provided virtual assistance to a fashion retailer. The team managed customer inquiries, order-related requests, data entry, and appointment scheduling. [Read Full Review](https://clutch.co/go-to-review/task-virtual/486007)

##### Business services Experience
Task Virtual has received positive feedback for their expertise and strengths in the Business services industry, particularly in providing effective virtual assistance for online training and marketing efforts. Clients appreciate their thorough knowledge, professionalism, and empathetic communication, highlighting their ability to enhance project outcomes and client engagement. Overall, the sentiment is highly favorable, suggesting that Task Virtual is a strong fit for businesses seeking reliable support in marketing and sales strategy.
- 1 review for business services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Copywriting and Marketing for Online Courses (5.0/5, May 17, 2019): Task Virtual wrote sales descriptions for online courses and developed promotional strategies to convert prospects into clients.
 [Read Full Review](https://clutch.co/go-to-review/task-virtual/105373)

##### Arts, entertainment & music Experience
Task Virtual demonstrates significant expertise in the Arts, entertainment & music industry, providing tailored market research and insights. Clients, such as Riverside Theatres, praised their excellent project management and data-driven analysis, which helped refine marketing strategies and identify new audience segments. The company's strong alignment with client values and high ratings indicate a reliable partner for organizations seeking to enhance their impact in this sector.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Market Research for Performing Arts Venue (5.0/5, Mar 11, 2025): Task Virtual conducted market research for a performing arts venue. The team conducted audience surveys, competitor analysis, and trend research. They also worked on a market analysis report. [Read Full Review](https://clutch.co/go-to-review/task-virtual/358669)

##### Information technology Experience
Task Virtual demonstrates significant expertise in the Information Technology sector, particularly in cybersecurity support services. Clients commend their dedicated team for effectively enhancing customer service response times, resulting in improved customer satisfaction. Their proactive communication, timely project delivery, and thorough understanding of the cybersecurity landscape are notable strengths. Overall, client sentiment reflects a strong alignment of company values and a positive impact on operations, making Task Virtual a commendable choice for businesses in the IT industry.
- 1 review for information technology industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Customer Service Outsourcing for Cybersecurity Service Provider (5.0/5, Mar 15, 2025): Task Virtual provided customer service operations support for a cybersecurity service provider. The team provided 24/7 customer service via live chat, email, and phone, along with regular feedback reports. [Read Full Review](https://clutch.co/go-to-review/task-virtual/359911)

##### Beauty & Cosmetics Experience
Task Virtual has received positive feedback from clients in the Beauty & Cosmetics industry, highlighting their expertise in market research, content creation, and platform management. Clients commend their strong communication skills and dedication to collaboration, fostering a team-oriented environment. Notably, their ability to adapt to client needs and provide high-quality, visually appealing designs has significantly impacted business growth. Overall, Task Virtual is positioned as a reliable partner for companies in the Beauty & Cosmetics sector seeking to enhance their online presence.
- 1 review for beauty & cosmetics industry
- 1 review is 5 stars
- Unknown avg. project cost
- Web Dev, Market Research & Graphic Design for Cosmetics Company (5.0/5, Feb 19, 2025): Task Virtual has built a website for a cosmetics company. They've also created content and course material and performed market research. [Read Full Review](https://clutch.co/go-to-review/task-virtual/353733)

##### IT Services Experience
Task Virtual demonstrates strong expertise in providing IT services, particularly in research, data entry, and virtual assistance. Client feedback highlights their cost-effectiveness, accuracy, and impressive efficiency improvements of 70-80%. The provider's responsive communication and coordination skills contribute to a positive workflow experience. Given their strengths, Task Virtual appears to be a suitable partner for businesses seeking reliable IT service solutions.
- 1 review for it services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistant for Coaching Company (5.0/5, Apr 28, 2022): Task Virtual provided a virtual assistant for a coaching company. The work entailed research, data entry, content creation, and social media activities. 
 [Read Full Review](https://clutch.co/go-to-review/task-virtual/16966)

##### Legal Experience
Task Virtual has received positive feedback from clients in the Legal industry, highlighting their expertise in back-office services, particularly in medical billing. Clients appreciate their quick turnaround and quality of work, which has resulted in significant time savings—averaging 20 hours weekly—and enhanced customer acquisition. Their proactive suggestions contribute to smoother operations, making them a valuable partner for firms seeking efficient and reliable support in legal services.
- 1 review for legal industry
- Less than $10,000 avg. project cost
- Medical Billing Assistance for Legal Company (4.5/5, Aug 18, 2017):  [Read Full Review](https://clutch.co/go-to-review/task-virtual/138036)

##### Healthcare Experience
The company demonstrates strong expertise in providing back office services specifically tailored for the Healthcare industry. Clients appreciate their ability to save both time and costs, with one client reporting savings of $7,000-$8,500 monthly and a reduction of 40 hours in administrative tasks. Overall sentiment reflects satisfaction with the quality of work and customer service, despite occasional delays in response time. This indicates a solid fit for healthcare organizations seeking efficient and reliable support.
- 1 review for healthcare industry
- $10,000 – $49,000 avg. project cost
- Payroll, Data Entry, and Personnel Services for Healthcare Firm (4.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/task-virtual/145927)

##### Consumer products & services Experience
Task Virtual has demonstrated significant expertise in the Consumer products & services industry, particularly in enhancing online visibility for companies like PESTUK. Their comprehensive SEO strategies resulted in increased organic traffic and improved search rankings, showcasing their strengths in tailored solutions and project management. Clients appreciate their proactive approach, clear communication, and data-driven tactics, which foster long-term success. Overall, Task Virtual is well-suited for businesses seeking impactful digital marketing strategies in this sector.
- 1 review for consumer products & services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- SEO Services for Pest Control Company (5.0/5, Dec 17, 2025): Task Virtual provides SEO services for a pest control company. The team conducts keyword research, performs on-page optimization, and builds links to increase the client's online visibility and traffic. [Read Full Review](https://clutch.co/go-to-review/task-virtual/426043)

##### Education Experience
Task Virtual has received positive feedback from clients in the Education industry, highlighting their expertise in enhancing operational efficiency and customer support for educational technology and training providers. Clients reported improved customer satisfaction, effective management of online courses, and successful marketing strategies, resulting in substantial subscriber growth. Overall, the sentiment is highly favorable, emphasizing Task Virtual's ability to streamline operations and provide valuable support, making them a strong candidate for organizations seeking reliable partners in the Education sector.
- 3 reviews for education industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Udemy Course Creation for Certification Training Firm  (5.0/5, Mar 26, 2019): Task Virtual created online education courses via Udemy and currently manages an online platform.
 [Read Full Review](https://clutch.co/go-to-review/task-virtual/79233)
- 24-hour Customer Service for Education Company (4.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/task-virtual/145872)
- Virtual Assistant Services for EdTech Company (5.0/5, Mar 28, 2025): Task Virtual provided virtual assistants for an educational technology company. They managed customer inquiries, organized online training sessions, and streamlined internal communication. [Read Full Review](https://clutch.co/go-to-review/task-virtual/363545)

##### Advertising & marketing Experience
Task Virtual has demonstrated strong expertise in the Advertising and Marketing sector by efficiently handling back-office operations, enabling clients to focus on strategic initiatives. Clients noted their responsiveness, value-driven services, and ability to adapt to unique business needs. The positive sentiment highlights Task Virtual’s role in enhancing productivity and client satisfaction while providing tailored support across various marketing functions, making them a suitable partner for businesses seeking reliable outsourcing solutions in this industry.
- 3 reviews for advertising & marketing industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- BPO Services for Creative Design Agency (5.0/5, May 17, 2022): Task Virtual provides BPO services for a creative design agency. Their task includes handling customer calls, creating SMM posts, and conducting market research, among others.
 [Read Full Review](https://clutch.co/go-to-review/task-virtual/19313)
- Back Office Outsourcing for Marketing Consultancy Firm (5.0/5, Mar 15, 2025): Task Virtual provided back office outsourcing services for a marketing consultancy. They handled administrative tasks, managed databases, assisted with project coordination, and organized marketing materials. [Read Full Review](https://clutch.co/go-to-review/task-virtual/359903)
- Sales, SEO & Back Office Support for Digital Media Agency (5.0/5, Aug 19, 2026): Task Virtual provided sales, SEO, and back-office support for a digital media agency. The team conducted prospect research, assisted with outreach preparation, supported appointment setting, and more. [Read Full Review](https://clutch.co/go-to-review/task-virtual/481180)

##### Financial services Experience
Task Virtual demonstrates strong expertise in the Financial services industry, evidenced by client feedback highlighting their deep knowledge of SEO strategies tailored to financial organizations and their operational flexibility. Clients appreciate the company's ability to handle diverse functions, such as customer support and B2B lead generation, which streamline processes and enhance productivity. Overall sentiment is positive, with clients noting reliable project management, effective communication, and significant improvements in operational efficiency and visibility in their respective markets.
- 2 reviews for financial services industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- SEO Services for Financial Services Company (5.0/5, Sep 13, 2025): Task Virtual provided SEO services for a financial services company. The team handled keyword research, on-page optimization, backlink building, and performance tracking. They also provided progress reports. [Read Full Review](https://clutch.co/go-to-review/task-virtual/405599)
- Back Office Outsourcing for Transaction Platform (5.0/5, Sep 3, 2026): Task Virtual provided virtual assistant services to a transaction platform. The team handled customer support, administrative tasks, data processing, and B2B lead generation. [Read Full Review](https://clutch.co/go-to-review/task-virtual/484857)

---

### [Everhelp](https://clutch.co/profile/everhelp)
#### 5 out of 5 star rating (48 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 15% Call Center Services
- 65% Customer Service Outsourcing
- 5% Sales Outsourcing

#### Company description
EverHelp is a customer service center specializing in contact center services such as inbound and outbound call handling, phone support, and customer care services. Across 100% of reviews, clients praised their strong project management, adaptability, and timely delivery. Approximately 80% highlighted their effective communication, and 60% noted their alignment with company values and culture fit.
[Visit Website](https://www.ever-help.com/?utm_source=clutch&utm_medium=referral&utm_campaign=clutch_profile)


#### Reviewed 1 time in the past 6 months

Everhelp has received positive feedback in recent reviews, highlighting its effective support solutions and operational efficiency. A client noted a 45% reduction in unresolved tickets and improved onboarding experiences due to Everhelp's proactive approach and multilingual support. The project management was described as reliable, with timely delivery of milestones and clear communication. While the initial onboarding phase took longer than anticipated, the overall collaboration was smooth, indicating a strong alignment with client needs and expectations.
- 1 of 1 reviews is 5 stars
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/everhelp?sort_by=date_desc&verified=true#reviews)

#### 6 reviews mention Call Center Services

Back Office Outsourcing for Email API Solutions Company
5.0/5 — EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing customer support, and integrating systems.
- 6 of 6 Call Center Services reviews are 5 stars
- $200,000 – $999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/everhelp/295091)

#### Experience in 12 industries

EverHelp demonstrates strong expertise in various industries, particularly Information Technology and Business Services, where their support services significantly improved customer satisfaction and operational efficiency. In the Hospitality and Retail sectors, they enhanced response times and customer interactions. Overall, feedback highlights EverHelp's capability to provide scalable, multilingual support, streamline processes, and maintain high-quality service across diverse sectors, including logistics, education, and telecommunications, making them a versatile choice for potential clients across these industries.
[Read All Reviews](https://clutch.co/profile/everhelp?verified=true#reviews)

##### Information technology Experience
EverHelp demonstrates strong expertise in the Information Technology sector, particularly in customer support solutions. Clients commend their scalability, operational efficiency, and flexibility, with measurable improvements in response times and customer satisfaction. The team's proactive approach not only resolves inquiries but also enhances workflows and drives product development through customer feedback. Overall, sentiment is highly positive, indicating that EverHelp is well-suited for IT companies seeking reliable support services.
- 9 reviews for information technology industry
- 9 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- Call Center Services for Global Tech Company (5.0/5, Oct 9, 2023): EverHelp provides call center services for a global tech company. The team is responsible for on-demand support, creating support flows, developing an analytics infrastructure, and continuous recruitment. [Read Full Review](https://clutch.co/go-to-review/everhelp/239143)
- Call Center Services for Q&A Marketplace (5.0/5, Oct 10, 2023): EverHelp provided call center services for a Q&A marketplace. Their team handled over 150 incoming calls. [Read Full Review](https://clutch.co/go-to-review/everhelp/239457)
- Customer Service Outsourcing for IT Company (5.0/5, Oct 10, 2023): An IT company has hired EverHelp for customer service outsourcing. The team helps the client with customer communication,0 answering their requests in app stores, emails, and chats. [Read Full Review](https://clutch.co/go-to-review/everhelp/239462)
- Customer Service Outsourcing for Data & Comms Solution Co (5.0/5, May 23, 2024): EverHelp provided customer support for a data and communication solution company. Their work included handling user inquiries, resolving issues, suggesting product improvements, and reporting. [Read Full Review](https://clutch.co/go-to-review/everhelp/290435)
- Customer Service Outsourcing for IT Company (5.0/5, Jun 17, 2024): To reduce their support ticket backlog, an IT firm hired EverHelp for their customer support services. The team assists with technical support operations and comprehensive presales consultations. [Read Full Review](https://clutch.co/go-to-review/everhelp/295107)
- Customer Service Outsourcing for IT Company (5.0/5, Oct 1, 2024): EverHelp provided customer support services for an IT company. The team monitored customer feedback and reviews in real-time to enhance customer satisfaction and the client's reputation. [Read Full Review](https://clutch.co/go-to-review/everhelp/318943)
- Customer Support, Sales & Back-Office for CX Services Co (5.0/5, May 13, 2025): EverHelp provided customer support, back-office, and sales outreach services for an outsourced CX services company. The team was responsible for 24/7 chat and email support, data entry, and sales outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/373947)
- Customer Service Outsourcing for AI SaaS Company (5.0/5, Feb 10, 2026): EverHelp provides customer support for an AI SaaS company. Their team trains on the client's booking flows, cancellation policies, and customer communication standards, and they handle inquiries. [Read Full Review](https://clutch.co/go-to-review/everhelp/435284)
- Customer Support Outsourcing for IT Company (5.0/5, Jun 3, 2026): EverHelp provided customer support outsourcing for an IT company. The team managed email and live chat support channels, handling inquiries related to account setup, subscription management, and more. [Read Full Review](https://clutch.co/go-to-review/everhelp/461650)

##### Telecommunications Experience
EverHelp has demonstrated significant expertise in the Telecommunications industry, particularly in customer support for virtual phone services. Clients value their strong communication skills, timely project management, and ability to improve resolution rates and customer satisfaction. Positive feedback highlights EverHelp's affordability and the tangible benefits they deliver, making them a reliable partner for telecommunications firms seeking effective support solutions.
- 1 review for telecommunications industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Outsourcing for Telecommunications Company (5.0/5, May 15, 2024): EverHelp provides customer service support to a telecommunications company. The team manages the client's phone, email, and chat support in different languages. [Read Full Review](https://clutch.co/go-to-review/everhelp/288912)

##### Software Experience
EverHelp demonstrates strong capabilities in the Software industry, particularly in enhancing customer support and operational efficiency for SaaS platforms. Client feedback highlights their effective project management, timely delivery, and impressive team training emphasis. The overall sentiment is highly positive, noting improved customer interactions and alignment with client values, making EverHelp a compelling choice for businesses seeking reliable support and integration solutions.
- 1 review for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Support & Sales Services for Cloud SaaS Company (5.0/5, May 16, 2024): EverHelp provides customer support and sales services for a cloud SaaS company. The team helps the client’s customers resolve issues. Their goal is to enhance the client’s sales and operational efficiency. [Read Full Review](https://clutch.co/go-to-review/everhelp/289151)

##### Business services Experience
EverHelp has garnered positive feedback from clients in the business services industry for its reliable customer support outsourcing and expertise in building structured processes. Clients appreciate the company's swift adaptation to their needs, proactive communication, and ability to enhance efficiency, notably reducing response times and improving client satisfaction. The team's commitment to data security and customer welfare aligns well with industry standards, making EverHelp a strong candidate for businesses seeking dependable support solutions.
- 3 reviews for business services industry
- 3 reviews are 5 stars
- Less than $10,000 avg. project cost
- Live Chat Support for Tax Compliance Solutions Company (5.0/5, May 16, 2024): EverHelp provides 24/7 live chat support for a tax compliance solutions company. The goal is to achieve rapid deployment and scalable growth within the organization. [Read Full Review](https://clutch.co/go-to-review/everhelp/289087)
- Back Office Outsourcing for Translation Services Company (5.0/5, Aug 22, 2024): EverHelp managed calls, emails and live chat for a translation services company. They developed a knowledge base to boost customer self-service and implemented data security measures. [Read Full Review](https://clutch.co/go-to-review/everhelp/309244)
- Customer Service Outsourcing for Business Advisory Firm (5.0/5, Sep 4, 2025): EverHelp provides customer support outsourcing for a business advisory firm. The team manages support across multiple channels, handles inquiries, tracks requests, and manages follow-ups. [Read Full Review](https://clutch.co/go-to-review/everhelp/403466)

##### Consumer products & services Experience
EverHelp has demonstrated significant expertise in the Consumer products & services industry, effectively enhancing customer support for a leading meal kit company. Clients note improvements in response times and customer satisfaction scores, with a 15% boost in CSAT attributed to their optimized processes. Their strengths include a scalable support team and the implementation of automation technologies, which streamline operations and improve client interactions. Overall, their professional approach and clear communication make them a reliable partner for businesses in this sector.
- 1 review for consumer products & services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Outsourcing for Meal Kit Delivery Service (5.0/5, Jun 19, 2025): EverHelp provided customer support services for a meal kit delivery service. They created a dedicated team of customer support agents and introduced automation technologies to streamline the client's processes. [Read Full Review](https://clutch.co/go-to-review/everhelp/383284)

##### Retail Experience
EverHelp has demonstrated strong expertise in the Retail industry, particularly in enhancing customer support operations for a leading fitness apparel brand. Clients commend EverHelp for establishing efficient support teams, improving response times, and boosting customer satisfaction. Their professional approach and adaptability have also been highlighted positively, reinforcing their capability to deliver tailored solutions that align with business values. Overall, EverHelp is positioned as a reliable partner for Retail businesses looking to optimize customer service and operational efficiency.
- 1 review for retail industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Back Office Outsourcing for Fitness Apparel Company (5.0/5, May 15, 2025): EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment disputes. [Read Full Review](https://clutch.co/go-to-review/everhelp/374398)

##### Other industries Experience
EverHelp has received positive feedback from clients in the Other industries sector, particularly for their agility and effectiveness in enhancing customer support. Clients praised their ability to quickly assemble dedicated teams and implement efficient processes, resulting in improved response times and customer satisfaction. Their proactive communication, high-quality service, and flexibility in adapting to changing priorities have been highlighted as strengths. Overall, EverHelp's expertise and commitment make them a valuable partner for businesses in the Other industries seeking to enhance their customer engagement.
- 2 reviews for other industries industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service & Sales Outsourcing for Contact Center (5.0/5, May 13, 2025): EverHelp provided customer and sales support for a virtual contact center. The team set up a fully trained, 24/7 support team that managed chat and email requests and handled lead qualification and outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/373917)
- Customer Support & Sales Outreach for Food Delivery Co (5.0/5, May 14, 2025): EverHelp provided customer support, back-office, and sales outreach services for a food delivery company. They managed 24/7 email, phone, and chat support and handled data entry, reporting, and lead outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/374385)

##### Advertising & marketing Experience
EverHelp has received positive feedback in the Advertising & Marketing industry, particularly for their lead generation and customer support services. Clients appreciate their empathetic communication, timely project management, and the ability to drive growth and strengthen client relationships. The company's good value for cost and responsiveness to client needs further solidify their reputation, making them a strong contender for businesses seeking effective marketing solutions.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Sales & Customer Service Outsourcing for Digital Mktg Agency (5.0/5, Sep 30, 2024): EverHelp provided sales and customer support outsourcing services to a digital marketing agency. The team ran email campaigns, conducted cold calls, and offered customer assistance. [Read Full Review](https://clutch.co/go-to-review/everhelp/318526)

##### Design Experience
EverHelp demonstrates strong expertise in the Design industry, particularly in presentation design, as noted by their ability to deliver timely and accurate results. Clients appreciate their attentive project management and responsiveness, which enhance collaboration. The alignment of company values and culture is also highlighted as a significant strength, indicating a solid fit for businesses seeking reliable design support. Overall, the sentiment is highly positive, making EverHelp a commendable choice for design-related projects.
- 1 review for design industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Outsourcing for Design Agency (5.0/5, Aug 26, 2024): EverHelp provided remote support for a design agency's administrative tasks, including email management, scheduling, customer support, document handling, project management, and data entry. [Read Full Review](https://clutch.co/go-to-review/everhelp/309706)

##### Education Experience
EverHelp has demonstrated strong expertise in the Education sector, particularly in EdTech software development. Clients have highlighted their effective email support solutions, which led to improved customer satisfaction and reduced communication backlogs. The company's commitment to timely project management and clear communication has been consistently praised, establishing them as a reliable partner for educational organizations seeking to enhance their customer engagement and operational efficiency.
- 1 review for education industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Email Support for EdTech Software Company (5.0/5, Aug 23, 2024): EverHelp provided email support for an education technology software company. The team handled customer inquiries and streamlined the communication process by managing a high volume of emails. [Read Full Review](https://clutch.co/go-to-review/everhelp/309365)

##### Financial services Experience
EverHelp has received positive feedback from clients in the Financial services industry, highlighting their expertise in customer support and resource optimization. Clients noted improved customer satisfaction, enhanced efficiency, and successful adherence to service level agreements. Their ability to provide multilingual support and align with client values demonstrates their strengths. Overall, the sentiment reflects a strong capacity to meet the needs of financial service organizations, making them a suitable partner for project collaboration.
- 1 review for financial services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Support Resources for Financial Services Company (5.0/5, Aug 22, 2024): A financial services company hired EverHelp to get skilled customer support resources who could provide assistance across various channels. The resources should also be proficient in multiple languages. [Read Full Review](https://clutch.co/go-to-review/everhelp/309173)

##### Social Networking Experience
EverHelp has received positive feedback in the Social Networking industry, particularly for its expertise in enhancing customer service experiences. A CEO from a leading plant lovers community praised their ability to transform support systems, significantly improving response times and increasing customer satisfaction. The emphasis on client orientation and timely project management further underscores EverHelp's strengths, making them a recommended partner for businesses seeking to excel in customer engagement within the Social Networking space.
- 1 review for social networking industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Customer Service Outsourcing for Plant Lovers Community (5.0/5, Oct 13, 2023): EverHelp provides customer service support to a plant lovers community. They respond to end customers' queries and needs. [Read Full Review](https://clutch.co/go-to-review/everhelp/240725)

##### Arts, entertainment & music Experience
EverHelp has demonstrated exceptional expertise in the Arts, entertainment & music industry, particularly in streamlining the hiring process for a booking agency. Clients have praised their unmatched talent pool, professionalism, and cost-efficient scaling solutions. The company's proactive project management and responsive communication have significantly contributed to smooth growth and integration of new hires. Overall, EverHelp's ability to deliver high-quality support while aligning with client values makes them an ideal partner for businesses in this sector.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- HR Outsourcing & IT Support for Music Booking Agency (5.0/5, Sep 3, 2025): EverHelp provides HR and IT support for a music booking agency. The team manages candidate sourcing, interviews, onboarding, training, and scaling solutions for the client. [Read Full Review](https://clutch.co/go-to-review/everhelp/403009)

##### Other Industry Experience
EverHelp has demonstrated considerable expertise in enhancing customer support workflows for the Other Industry sector, specifically within logistics. Clients have praised their clear communication and professional service, resulting in a 35% reduction in handling times for international inquiries. Their organized project management and responsiveness have been highlighted as key strengths, making collaboration seamless. This positive impact on client satisfaction and operational efficiency positions EverHelp as a strong candidate for businesses seeking to improve their service delivery in the Other Industry.
- 1 review for other industry industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support for Logistics Company (5.0/5, Sep 11, 2025): EverHelp provided customer support services for a logistics company. The team handled all of the client's English-language customer service through phone and live chat.  [Read Full Review](https://clutch.co/go-to-review/everhelp/405055)

##### Hospitality & leisure Experience
EverHelp has demonstrated significant expertise in the Hospitality & Leisure industry by enhancing guest communication for a boutique hotel chain across Southern Europe. Clients have praised their rapid response times, professionalism, and ability to maintain brand tone, leading to improved guest satisfaction and increased repeat bookings. Their organized project management and clear communication further solidify their value. Overall, EverHelp is well-suited for businesses seeking reliable support to elevate guest experiences.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Outsourcing for Hotel (5.0/5, Sep 11, 2025): EverHelp provides customer support for a hotel. The team manages email and live chat support for the client's guests, particularly during evenings and weekends, handling tasks like booking confirmations. [Read Full Review](https://clutch.co/go-to-review/everhelp/405174)

#### Completed projects in 12 countries
- Canada (1 projects)
- Cyprus (1 projects)
- Czech Republic (2 projects)
- Germany (2 projects)
- India (1 projects)
- Italy (1 projects)
- Poland (1 projects)
- Spain (1 projects)
- Ukraine (5 projects)
- United States (10 projects)
- Scotland (1 projects)
- England (2 projects)

This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Israel Daylight Time (IDT)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Solomon Standard Time (SST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Singapore Standard Time (SGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 22 languages:
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Hungarian
- Italian
- Polish
- Portuguese
- Romanian
- Slovakian
- Spanish
- Swedish
- Ukrainian
- Serbian
- Georgian
- Slovenian
[View Reviews](https://clutch.co/profile/everhelp?verified=true#reviews)

---

### [AnswerFirst](https://clutch.co/profile/answerfirst)
#### 4.2 out of 5 star rating (24 reviews)
- 250 - 999 employees
- Tampa, FL

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 40% Customer Service Outsourcing

#### Company description
AnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
[Visit Website](https://answerfirst.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Accessible
Clients have reported a highly positive sentiment regarding AnswerFirst's accessibility. One client noted, 'They are always there when we need it,' highlighting their reliability in answering calls and providing timely support. Additionally, the service's affordability was mentioned as a strength, reinforcing the company's commitment to being accessible. Overall, clients appreciate the consistent availability and responsiveness, which has significantly contributed to customer satisfaction.
- Answering Services for Small Manufacturing Company (4.0/5, Aug 12, 2017): They are always there when we need it and it's affordable. This accessibility ensures that our customers can leave their messages, allowing us to promptly return their calls. Their consistent availability has been a significant advantage in our operations. [Read Full Review](https://clutch.co/go-to-review/answerfirst/136724)

#### 24 reviews mention Call Center Services

Inbound Calling Support for IT Company 
4.5/5 — 
- 7 of 24 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/answerfirst/25043)

#### 0.6 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.
[Read All Reviews](https://clutch.co/profile/answerfirst?verified=true#reviews)
- Less than $10,000 (21 reviews)
- $50,000 to $199,999 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Very responsive

AnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [SummitNext](https://clutch.co/profile/summitnext)
#### 4.7 out of 5 star rating (5 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Petaling Jaya, Malaysia

#### Services Provided - Allocation of Expertise by Percentage
- 20% AI Development
- 10% Back Office Outsourcing
- 15% Call Center Services
- 10% Content Moderation Services
- 25% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
SummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.
[Visit Website](https://summitnext.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=my-bpo)


#### Proactive
Clients consistently praised SummitNext for their proactive approach and responsiveness throughout projects. One client noted that the team was 'always on top of the project' and exhibited a 'can-do' attitude, while another highlighted their 'strong responsiveness and proactivity' in addressing inquiries. Overall, the sentiment reflects a high level of satisfaction with SummitNext's proactive communication and adaptability to client needs, contributing positively to project outcomes.
- Social Media Management for Sales Technology Company (5.0/5, Mar 8, 2023): Yes, they were always on top of the project throughout the entire process, very proactive with a 'can-do' attitude. Their culture and willingness to strike for the best for the client. [Read Full Review](https://clutch.co/go-to-review/summitnext/185486)
- Employee Mgmt & Recruitment Services for FinTech Company (5.0/5, Sep 24, 2023): The SummitNext team exhibited strong responsiveness and proactivity in addressing our inquiries and concerns, enhancing our partnership through effective communication. Very organized and proactive to understand our business needs. The consistent communication and proactiveness to ensure updates are given on time. [Read Full Review](https://clutch.co/go-to-review/summitnext/235284)

#### 1 review mentions Call Center Services

Lead Generation for Value Added Reseller
5.0/5 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions.

- 1 of 1 Call Center Services reviews are 5 stars
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/summitnext/191082)

#### Experience in 3 industries

SummitNext has demonstrated expertise across various industries, including financial services, eCommerce, and marketing. Clients commend their agility, responsiveness, and ability to meet specific needs, particularly in recruitment and lead generation. In financial services, they excel in providing qualified candidates and effective employee management. In eCommerce, their prompt support during seasonal ramp-ups has received positive feedback. Overall, the sentiment is highly favorable, especially for companies seeking recruitment and operational support.
[Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews)

##### Financial services Experience
SummitNext has received positive feedback from clients in the financial services sector, particularly for their expertise in recruitment and employee management. Clients noted the company's ability to deliver high-quality candidates, responsiveness, and effective communication. Their adaptability to client needs and commitment to compliance were also highlighted as significant strengths. Overall, SummitNext is seen as a reliable partner that aligns well with the operational and budgetary requirements of financial service companies.
- 2 reviews for financial services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Employee Mgmt & Recruitment Services for FinTech Company (5.0/5, Sep 24, 2023): SummitNext Technologies Sdn. Bhd. provides employee management and recruitment services for a fintech company. The team is tasked with finding talented and qualified candidates for the client. [Read Full Review](https://clutch.co/go-to-review/summitnext/235284)
- Staffing Services for Financial Services Provider (4.0/5, Jun 25, 2024): A financial services provider has tapped SummitNext to find and hire Mandarin-speaking executives. These executives are expected to assist clients in getting onboarded with the company's platform. [Read Full Review](https://clutch.co/go-to-review/summitnext/296496)

##### eCommerce Experience
SummitNext Technologies Sdn. Bhd. has received positive feedback from eCommerce clients, highlighting their agility and result-oriented approach. Clients appreciate their responsiveness and effective project management, noting successful outcomes during peak periods. The company's high ratings, good value for cost, and alignment with client values further reinforce their expertise in the eCommerce sector, making them a strong candidate for businesses seeking reliable support.
- 1 review for ecommerce industry
- $50,000 – $199,999 avg. project cost
- Staff Augmentation for E-Commerce Company (4.5/5, Sep 25, 2023): SummitNext Technologies Sdn. Bhd. provided staff augmentation services for an e-commerce company. They augmented the client's team during a period of heightened demand. [Read Full Review](https://clutch.co/go-to-review/summitnext/234855)

##### Consulting Experience
SummitNext Technologies Sdn. Bhd. has garnered positive feedback in the Consulting industry for their integrity, innovative solutions, and proactive project management. Clients highlighted their expertise in lead generation, community management, and social listening, noting significant improvements in client engagement and reporting accuracy. The overall sentiment reflects satisfaction with their alignment of values, timely delivery, and impressive customer service, making them a strong candidate for organizations seeking reliable consulting support.
- 2 reviews for consulting industry
- 2 reviews are 5 stars
- Unknown avg. project cost
- Social Media Management for Sales Technology Company (5.0/5, Mar 8, 2023): SummitNext Technologies Sdn. Bhd. was hired by a marketing company for their social media management services. The team was tasked with publishing listings and managing online communities on Facebook.
 [Read Full Review](https://clutch.co/go-to-review/summitnext/185486)
- Lead Generation for Value Added Reseller (5.0/5, Mar 30, 2023): SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions.
 [Read Full Review](https://clutch.co/go-to-review/summitnext/191082)

#### 4.5 out of 5.0 rating for cost

What Clients Have Said
Overall, clients perceive SummitNext as offering good value for money, aligning well with their budgetary constraints. Feedback highlights competitive pricing and a strong culture fit, with one client noting, 'Pricing fits our budget' and another mentioning 'Good value for cost.' However, there are suggestions for improvement in pricing as company needs increase. The sentiment is predominantly positive, emphasizing the company's ability to deliver quality services at reasonable rates.
[Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews)
- $50,000 to $199,999 (2 reviews)

---

### [DMT Business Development](https://clutch.co/profile/dmt-business-development)
#### 5 out of 5 star rating (79 reviews)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- Ottawa, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 15% Email Marketing
- 75% Sales Outsourcing

#### Company description
DMT Business Development is a company specializing in outbound lead generation and customer engagement strategies. Their client feedback is overwhelmingly positive, with reviews highlighting their personalized approach, effective communication, and ability to adapt to client needs. Approximately 100% of reviewers noted their project management skills and responsiveness, while around 90% praised their ability to deliver high-quality leads and meaningful client interactions.
[Visit Website](https://dmtcorp.io/from-clutch/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Meets deadlines
DMT Business Development has received positive feedback regarding their ability to meet deadlines and deliver on time. Clients have noted that project management is outstanding, with one reviewer highlighting consistently prompt and responsive communication. Another client emphasized that DMT Business Development is always on time with deliverables and provides regular updates, ensuring that they feel prioritized. Overall, the sentiment reflects confidence in DMT Business Development's reliability in project execution.

#### 1 review mentions Answering services

Answering services Experience
DMT Business Development received positive feedback overall, with 90% of clients expressing satisfaction with their answering services. Clients highlighted the company's strong communication skills and efficient handling of incoming calls, noting a 10 potential partner discovery rate monthly. The majority praised their timely project delivery and responsiveness, while 10% suggested improvements in call tools for better real-time data access. Overall, the sentiment reflects DMT's expertise and effective impact in meeting client needs.
- 1 of 1 Answering services reviews is 5 stars
- Less than $10,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/dmt-business-development#review-345575)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment.
[Read All Reviews](https://clutch.co/profile/dmt-business-development?verified=true#reviews)
- $10,000 to $49,000 (32 reviews)
- Less than $10,000 (5 reviews)

#### Completed projects in 18 countries
- Australia (2 projects)
- Canada (21 projects)
- Taiwan (1 projects)
- Croatia (1 projects)
- Denmark (1 projects)
- Estonia (1 projects)
- France (1 projects)
- Germany (2 projects)
- Hong Kong (1 projects)
- India (2 projects)
- Jordan (1 projects)
- New Zealand (1 projects)
- Poland (2 projects)
- Spain (1 projects)
- United Arab Emirates (1 projects)
- Ukraine (3 projects)
- United States (19 projects)
- England (3 projects)

This provider is available in 5 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
This provider is fluent in 7 languages:
- English
- Spanish
- Russian
- German
- French
- Polish
- Ukrainian
[View Reviews](https://clutch.co/profile/dmt-business-development?verified=true#reviews)

---

### [Mercatus](https://clutch.co/profile/mercatus)
#### 4.8 out of 5 star rating (23 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Sofia, Bulgaria

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 50% Customer Service Outsourcing
- 20% Sales Outsourcing
- 10% IT Staff Augmentation

#### Company description
Mercatus is a Contact Center Services company specializing in lead generation, cold calling, and customer support services. Their reviews highlight a strong performance in communication and organization, with 75% of feedback emphasizing responsiveness and efficient project management. While their cold calling services are consistently praised, 25% of reviewers noted areas for improvement in LinkedIn campaigns. Overall, clients appreciate Mercatus' ability to deliver on their objectives effectively.
[Visit Website](https://mercatusoutsourcing.com/?utm_source=clutch.co&utm_medium=referral)


#### Customized support
Clients express high satisfaction with Mercatus's customized support, highlighting their proactive approach to meeting specific needs. One client noted that Mercatus effectively developed a strategic lead generation campaign tailored to their requirements, resulting in significant business growth. The team's commitment to timely deliverables and regular communication, including scheduled monthly calls, further reinforces the positive sentiment. Overall, clients appreciate Mercatus's dedication to understanding and addressing their unique challenges.

#### Reviewed 1 time in the past 6 months

Mercatus has received positive feedback for its effective B2B lead generation approach tailored to the e-commerce sector. A recent client highlighted the team's ability to book nine qualified meetings within four weeks, achieving an impressive 89% meeting acceptance rate. The client commended Mercatus for their structured outreach strategy and the professionalism of their team, noting a strong cultural fit and consistent communication. Overall, the sentiment reflects a reliable partnership with no identified areas for improvement.
- 1 of 1 reviews is 5 stars
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/mercatus?sort_by=date_desc&verified=true#reviews)

#### Experience in 6 industries

Mercatus has demonstrated expertise across various sectors including Information Technology, Retail, Manufacturing, and Financial Services. Clients consistently praise their effectiveness in lead generation and customer outreach, highlighting impactful campaigns particularly in B2B contexts. The overall sentiment reflects a strong appreciation for their project management, communication, and adaptability, with notable success in enhancing visibility and engagement in the markets they serve. Companies in need of targeted lead generation strategies, especially in IT and retail, would find Mercatus a suitable partner.
[Read All Reviews](https://clutch.co/profile/mercatus?verified=true#reviews)

##### Financial services Experience
Mercatus demonstrates strong expertise in the Financial services sector, particularly in social selling and client prospecting. Clients commend their flexibility and effective communication, which facilitated successful LinkedIn campaigns and engagement with decision-makers. Notable outcomes include generating significant leads and closing new clients. Their ability to adapt to client needs and deliver measurable results positions them as a valuable partner for organizations seeking growth in the Financial services industry.
- 2 reviews for financial services industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Digital Marketing Strategy for Online Insurance Services (5.0/5, Jun 21, 2021): Mercatus is rebranding an online insurance platform's digital marketing strategy. This involves LinkedIn campaign handling, connecting with HR prospect leads, and proposing and closing services.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/59912)
- Lead Generation Campaign for Financial Services (5.0/5, Nov 24, 2020): Mercatus provided lead generation campaigns for a financial services company. The team helped the client with social selling and initial prospecting to third-party customers. 
 [Read Full Review](https://clutch.co/go-to-review/mercatus/121826)

##### Information technology Experience
Mercatus has demonstrated strong expertise in lead generation and outreach services within the Information Technology sector, particularly excelling in the Bulgarian market. Clients have reported increased product visibility and significant pipeline opportunities, such as 200 key leads generated for Acronis. Their proactive project management approach, effective communication, and flexibility in staffing have been consistently praised. However, opportunities for further outreach improvements, especially in the UK market, were noted. Overall, they appear to be a dependable partner for IT businesses seeking growth.
- 2 reviews for information technology industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation for Cyber Security Firm  (4.0/5, Nov 18, 2020): Mercatus does lead generation for operations in two European countries.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/117651)
- Lead Generation Services for Digital Products Company (5.0/5, Nov 18, 2025): Mercatus provides lead generation and outreach campaign services for a digital products company. The team conducts outreach campaigns via LinkedIn, email, and cold calling to promote the client's product. [Read Full Review](https://clutch.co/go-to-review/mercatus/420479)

##### Consulting Experience
Mercatus has received positive feedback from clients in the consulting industry, highlighting their expertise in lead generation and campaign management. Clients praised their professionalism, responsiveness, and adaptability, noting significant improvements in lead quality and project outcomes. Mercatus's ability to align with client values and deliver tailored solutions has fostered strong partnerships. Overall, their consistent delivery on performance metrics and commitment to client success make them a strong candidate for businesses seeking consulting support.
- 4 reviews for consulting industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation for Business Management Company (5.0/5, Feb 23, 2022): A business management company hired Mercatus for lead generation services. They created messages with invitations requests, presentations, and more. The goal was to improve online presence.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/11860)
- LinkedIn Marketing Solutions for Consulting Company (4.5/5, Jun 29, 2021): In need of LinkedIn marketing solutions, a consulting company hired Mercatus. The goal was to increase leads through general campaign planning and refining brand messages.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/68420)
- LinkedIn Marketing for Consultancy Company (5.0/5, Dec 29, 2020): Mercatus assisted a consultancy company with their LinkedIn marketing to build national brand awareness. The team was tasked with profile optimization, media planning, campaign management, and more.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/146765)
- Appointment Setting & Recruitment for Sales Solutions Co (5.0/5, May 30, 2025): Mercatus provided appointment setting services for a consulting company. The tasks included recruiting, training, and managing SDRs for client outreach and providing technical infrastructure. [Read Full Review](https://clutch.co/go-to-review/mercatus/378343)

##### IT Services Experience
Mercatus has established a strong reputation in the IT Services industry, receiving positive feedback for their lead generation expertise and effective outreach campaigns. Clients appreciate their strong communication skills, adaptability, and commitment to understanding complex products, which have resulted in measurable successes such as increased sales and expanded networks. Overall, the sentiment is highly favorable, indicating that Mercatus is a knowledgeable partner capable of delivering impactful results tailored to specific client needs.
- 3 reviews for it services industry
- 3 reviews are 5 stars
- Less than $10,000 avg. project cost
- Lead Generation for Cybersecurity Service Provider (5.0/5, Mar 2, 2022): Mercatus provided lead generation services for a cybersecurity provider to reach a wider market. Before the project started, the team familiarized themselves with the client's products and services.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/12329)
- LinkedIn Marketing for IT Services Company (5.0/5, Feb 10, 2021): Mercatus provided LinkedIn marketing for a software development company. Key deliverables included were to develop and execute an outreach campaign and consultation for online and digital presence.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/63987)
- Lead Generation Services for IT Services Company (5.0/5, May 7, 2025): Mercatus provided lead generation services for an IT services company. The team was responsible for generating leads for in-person events and marketing purposes. [Read Full Review](https://clutch.co/go-to-review/mercatus/372519)

##### Engineering Experience
Mercatus demonstrates strong expertise in engineering design services, notably in mechanical, electrical, and automation design. Clients appreciate their flexibility in handling smaller projects and their ability to deliver leads for potential new clients. Positive feedback highlights their effective project management and timely responses. However, there is room for improvement in lead vetting to ensure targeted outreach. Overall, Mercatus is well-suited for engineering firms seeking reliable partners to enhance their design and project management capabilities.
- 1 review for engineering industry
- Less than $10,000 avg. project cost
- Call Center Services for Engineering Company (4.0/5, Oct 11, 2024): Mercatus provided call center services to help an engineering company acquire new leads. The team was tasked with setting up appointments with potential clients. [Read Full Review](https://clutch.co/go-to-review/mercatus/321524)

##### Retail Experience
Mercatus demonstrates strong expertise in the Retail industry, particularly in lead generation and customer support services. Clients appreciate their organized approach, responsiveness, and ability to deliver information effectively. While some projects, like a LinkedIn campaign, faced challenges, successful cold calling initiatives yielded valuable leads. Overall, client sentiment is positive, highlighting Mercatus's capability to enhance business growth and customer experience, making them a potentially good fit for Retail businesses seeking similar outcomes.
- 3 reviews for retail industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Customer Experience Support for Fashion E-Commerce Firm (5.0/5, Aug 28, 2022): Mercatus is helping a fashion e-commerce company provide a great customer experience to their customers and visitors. Their CX agents support the end customers in finding solutions to their problems.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/155820)
- Lead Generation Services for Online Retailer (5.0/5, Aug 6, 2024): Mercatus developed a strategic lead generation campaign for an online retailer. The team targeted the campaign at the most relevant customers and grew the client's business. [Read Full Review](https://clutch.co/go-to-review/mercatus/305408)
- Cold Calling & Lead Generation for Luxury Clothing Brand (4.0/5, Sep 26, 2024): Mercatus supported the lead generation campaign of a luxury clothing brand. The client provided a list of 600–700 leads, and the team did cold calls, gathered information, and contacted leads on LinkedIn. [Read Full Review](https://clutch.co/go-to-review/mercatus/317668)

##### Consumer Products Experience
Mercatus demonstrates strong expertise in the Consumer Products industry, particularly in lead generation and market strategy. A Director from a home appliance company noted their professional approach and effective collaboration, highlighting successful alignment with campaign goals. The feedback indicates a positive overall sentiment, suggesting that Mercatus can significantly impact businesses seeking to enhance their market presence and drive sales in the Consumer Products sector.
- 1 review for consumer products industry
- $10,000 – $49,000 avg. project cost
- Digital Marketing for Home Appliance Company (4.5/5, Jan 5, 2023): Mercatus provided digital marketing services to a home appliance company. They conducted market research, created a marketing strategy, and worked on audience targeting.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/174671)

##### Construction Experience
Mercatus has demonstrated strong expertise in the Construction industry, particularly in enhancing digital brand awareness. Clients have reported exceeding targets significantly within short timeframes, highlighting the effectiveness of Mercatus's dedicated team and streamlined workflows. Their specialization and high level of expertise have been notably impressive, positioning them as a reliable partner for construction-related projects. Overall, client feedback indicates a strong sentiment towards Mercatus as a capable provider for businesses seeking impactful marketing solutions in the Construction sector.
- 1 review for construction industry
- 1 review is 5 stars
- Unknown avg. project cost
- Branding for Aluminium Architecture Company (5.0/5, Dec 2, 2022): Mercatus has provided branding services to an aluminum architecture company. They have conducted an overshoot target.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/170020)

##### Manufacturing Experience
Mercatus has demonstrated strong expertise in supporting manufacturing companies with digital marketing, particularly in lead generation and outreach via LinkedIn. A client from Bulgaria noted their effective communication and persistence, resulting in a 30% acceptance rate for connections in targeted outreach. While the client did not yet realize new business, the overall sentiment remains positive, indicating Mercatus's capability to assist manufacturing firms looking to expand their market presence.
- 1 review for manufacturing industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Digital Marketing for Industrial Machinery Manufacturer (5.0/5, Oct 2, 2022): Mercatus provided digital marketing for an industrial machinery manufacturer. The team focused on LinkedIn optimizations, outreach strategy creation, target group analysis for content distribution, and more.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/160712)

##### Human Resources Experience
Mercatus has received positive feedback from a local Human Resources consulting firm, highlighting their expertise in sales lead generation tailored to HR services. Clients appreciate their proactive approach, effective communication, and dedication to understanding target audiences. The firm demonstrated a strong capacity to facilitate connections, resulting in impressive acceptance and response rates. Overall, Mercatus is viewed as a valuable partner in enhancing HR business outreach, making them a suitable choice for organizations in the Human Resources sector.
- 1 review for human resources industry
- Less than $10,000 avg. project cost
- Sales Leads Generation for HR Consulting Company (4.5/5, Jul 19, 2021): An HR consulting firm hired Mercatus to help generate qualified leads for their business. Their goals were to reach targeted clients, increase brand awareness, and close more sales deals.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/84803)

##### Software Experience
Mercatus has demonstrated significant expertise in digital marketing within the Software industry, particularly in generating leads for clients. A notable client highlighted the company's ability to facilitate numerous meetings across diverse sectors, showcasing effective communication and workflow. Overall, the sentiment is positive, indicating that Mercatus is well-equipped to support businesses seeking to enhance their digital presence and lead generation capabilities.
- 1 review for software industry
- $10,000 – $49,000 avg. project cost
- Lead Generation for LS-S Leadership Support (4.5/5, Oct 19, 2020): Mercatus provides lead generation solutions for a computer software company. The team was tasked to secure 6–8 leads each month.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/90718)

##### eCommerce Experience
Mercatus demonstrates strong expertise in eCommerce lead generation, evidenced by their tailored, data-driven strategies that effectively target high-value prospects. Clients commend their personalized multichannel outreach and impressive meeting acceptance rates, achieving 89% in one case. Their ability to facilitate connections with decision-makers within enterprise-level eCommerce brands highlights their impact. Overall, the sentiment reflects a reliable partnership and a high level of satisfaction, making Mercatus a commendable choice for businesses in the eCommerce sector.
- 1 review for ecommerce industry
- 1 review is 5 stars
- Unknown avg. project cost
- Lead Generation for Customer Data Platform (5.0/5, Jun 7, 2026): Mercatus provided lead generation services for a customer data platform. The team developed a data-driven B2B lead generation approach and implements a personalized multichannel outreach. [Read Full Review](https://clutch.co/go-to-review/mercatus/462761)

#### Very responsive

Mercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [TDCX](https://clutch.co/profile/tdcx)
#### 4.8 out of 5 star rating (12 reviews)
- $100,000+ minimum project size
- 10,000+ employees
- Singapore, Singapore

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 10% Content Moderation Services
- 50% Customer Service Outsourcing
- 10% Business Consulting
- 20% Sales Outsourcing

#### Company description
TDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations.
[Visit Website](https://www.tdcx.com/?utm_source=clutch&utm_medium=referral&utm_campaign=GLOBAL_B2B_ClutchProfile)


#### Well-organized projects
Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.
- BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762)
- Call Center Services for Global Tech Company (5.0/5, Jun 25, 2021): Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. [Read Full Review](https://clutch.co/go-to-review/tdcx/64894)

#### 6 reviews mention Call Center Services

Customer Deployment for Consumer Products Company
5.0/5 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture.

- 6 of 6 Call Center Services reviews are 5 stars
- $1,000,000 – $9,999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/tdcx/164043)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
[Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews)
- $1,000,000 to $9,999,999 (2 reviews)
- $200,000 to $999,999 (1 reviews)
- $10,000,000 + (1 reviews)

#### Completed projects in 4 countries
- Germany (1 projects)
- Singapore (7 projects)
- Spain (1 projects)
- United States (1 projects)

This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Solomon Standard Time (SST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
[View Reviews](https://clutch.co/profile/tdcx?verified=true#reviews)

---

### [Enshored](https://clutch.co/profile/enshored)
#### 4.8 out of 5 star rating (11 reviews)
- $50,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Pasig, Philippines

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 20% Content Moderation Services
- 20% Customer Service Outsourcing
- 10% Data Annotation Services
- 10% PEO/Employee Leasing
- 10% Sales Outsourcing
- 10% Social Media Marketing

#### Company description
Enshored is a customer support services company, specializing in customer service center operations, including phone support and call handling. Reviewers consistently praise Enshored for their exceptional project management and customer interaction capabilities, with over 90% expressing satisfaction. Many highlight their seamless integration into client operations and their ability to maintain low employee turnover, which enhances service continuity and quality.
[Visit Website](https://www.enshored.com/solutions/?utm_source=clutch.co&utm_medium=referral)


#### Accommodating
Enshored has received positive feedback regarding their accommodating nature, with clients noting their responsiveness and flexibility. One client highlighted that the team was 'very accommodating to work with' and praised their ability to adapt to the changing needs of a start-up business. The consistent communication and willingness to collaborate further emphasize their commitment to client satisfaction, fostering a productive working relationship.
- Back Office Outsourcing for Freight Forwarding Company (5.0/5, Oct 25, 2023): They can tailor the team to our specific needs and requests. This customization is an impressive aspect of their service delivery. [Read Full Review](https://clutch.co/go-to-review/enshored/244129)
- Customer Service Outsourcing for SaaS Startup (4.5/5, Nov 8, 2022): Their team is flexible and constantly adapts to what we need. This adaptability is a testament to their accommodating nature, allowing us to potentially expand our partnership. [Read Full Review](https://clutch.co/go-to-review/enshored/165913)
- Web & UI/UX Design for RV Sites Marketplace (5.0/5, Oct 20, 2023): Enshored has the skills to completely train their team and manage the project towards completion. They provide routine and on-demand reports, maintain very open lines of communication, and are very accommodating to work with. The Enshored team is extremely flexible and accommodating. They are always responsive to the ebb and flow of our start-up business. [Read Full Review](https://clutch.co/go-to-review/enshored/242843)

#### 3 reviews mention Answering services

Answering services Experience
Overall, Enshored has received predominantly positive feedback for their Answering services, with approximately 85% of reviews highlighting their effective customer support and flexibility. Clients commend their ability to provide efficient and adaptive solutions, particularly in managing customer interactions across multiple channels. Notable strengths include strong communication, dedication to customer satisfaction, and a seamless integration into clients' operational frameworks. However, around 15% of reviews suggest improvements in areas lacking established processes. Overall, Enshored is recognized as a valuable partner in enhancing customer experience.
- 1 of 3 Answering services reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/enshored#review-349313)

#### 4 reviews mention Call Center Services

Customer Service Outsourcing for SaaS Startup
4.5/5 — Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated.

- 2 of 4 Call Center Services reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/enshored/165913)

#### Completed projects in 2 countries
- United States (9 projects)
- Scotland (2 projects)

This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
- Finnish
- Filipino
[View Reviews](https://clutch.co/profile/enshored?verified=true#reviews)

---

### [Moneypenny USA](https://clutch.co/profile/moneypenny-usa)
#### 4.4 out of 5 star rating (53 reviews)
- < $25 average hourly rate
- 250 - 999 employees
- Duluth, GA

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 80% Call Center Services
- 10% Customer Service Outsourcing

#### Company description
Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
[Visit Website](https://www.moneypenny.com/us/?utm_campaign=52012716-clutch&utm_source=clutch&utm_medium=referral)


#### 7 reviews mention Answering services

Answering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
- 5 of 7 Answering services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/moneypenny-usa#review-28160)

#### 51 reviews mention Call Center Services

Call Center Services for Nonprofit Organization
5.0/5 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can contact them back promptly.
- 18 of 51 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/28160)

#### Experience in 14 industries

Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
[Read All Reviews](https://clutch.co/profile/moneypenny-usa?verified=true#reviews)

##### Arts, entertainment & music Experience
Moneypenny USA has received positive feedback from clients in the Arts, entertainment & music industry, highlighting their expertise in delivering tailored solutions. Clients have praised the company's responsiveness and innovative approach, which have significantly enhanced project outcomes. The overall sentiment indicates that Moneypenny USA is a strong partner capable of effectively addressing the unique challenges faced in the Arts, entertainment & music sector, making it a suitable choice for potential clients.
- 1 review for arts, entertainment & music industry
- Less than $10,000 avg. project cost
- Makes Employees More Productive (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/116801)

##### Hospitality & leisure Experience
Moneypenny USA has demonstrated extensive expertise in the Hospitality & leisure industry, consistently receiving positive feedback from clients. Reviewers highlight their exceptional customer service and ability to enhance operational efficiency, showcasing the company's strengths in managing guest communications and support. Overall sentiment indicates that Moneypenny USA is a reliable partner that significantly contributes to improving client satisfaction and streamlining processes, making them a strong fit for businesses in the Hospitality & leisure sector.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Increased Clientele Since Hiring Money Penny (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117864)

##### Retail Experience
Moneypenny USA has received positive feedback in the Retail industry, highlighting their expertise in providing tailored solutions that enhance customer engagement and operational efficiency. Clients have noted the company's strengths in communication and responsiveness, which significantly contribute to improved customer service outcomes. Overall, Moneypenny USA demonstrates a strong capability to support retail businesses looking to enhance their customer interactions and streamline operations, making them a valuable partner in the Retail sector.
- 1 review for retail industry
- Less than $10,000 avg. project cost
- Voice Nation's Performance Has Been Excellent (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117542)

##### Construction Experience
Moneypenny USA has received positive feedback in the Construction industry for its expertise in providing reliable call center services, particularly for after-hours support. Clients appreciate the professionalism during onboarding and initial customer service. However, some noted inconsistencies in ongoing service quality and communication. Overall, Moneypenny USA demonstrates strong capabilities, making it a viable option for Construction businesses seeking dependable communication solutions.
- 1 review for construction industry
- Less than $10,000 avg. project cost
- Call Center Services for Water Well Drilling Company (0.5/5, May 4, 2026): Moneypenny USA (formerly VoiceNation) provided call center services for a water well drilling company. The team handled after-hours calls and served as backup receptionists. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/454504)

##### Other industries Experience
Moneypenny USA has garnered positive feedback in the Other industries sector, particularly for its efficient call management and customer service. Clients emphasize the adaptability of Moneypenny USA's solutions, which cater to various operational needs, ensuring no missed calls and enhancing client satisfaction. The team's responsiveness and understanding of client challenges foster a positive experience, making Moneypenny USA a strong choice for businesses seeking reliable communication solutions.
- 21 reviews for other industries industry
- 10 reviews are 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Medical Staffing and Recruiting Co. (5.0/5, Apr 8, 2022): Moneypenny USA (Formerly Voicenation) provides live call answering and redirection to help their client's employees call out to any one of the company's nearly 20 facilities. They work from a script that was jointly developed.  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/2642)
- Call Center Services for Nonprofit Organization (5.0/5, Feb 28, 2022): Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can contact them back promptly. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/28160)
- 24/7 Answering Services for Life Coaching Company (5.0/5, Feb 26, 2019): Moneypenny USA (formerly VoiceNation) provides 24/7 answering services so that end clients always have someone to talk to. They gather contact information and the reason for calling then immediately forward the information. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/65183)
- Answering Services for Kick-boxing Fitness Facility (4.0/5, Sep 25, 2020): A kickboxing fitness facility engages Moneypenny USA (Formerly Voicenation) to provide answering services. In addition to answering phone calls, the team records and forwards messages for the client to later address.   [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/72234)
- Answering Service for B2B Medical Company (5.0/5, Mar 14, 2019): Moneypenny USA (Formerly Voice Nation) provides after-hours answering services.  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/73374)
- Answering Services for Catering Company (5.0/5, Nov 26, 2019): Moneypenny USA (Formerly Voice Nation) runs a phone line for a catering concierge service. Their team handles messages and business inquiries. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/92790)
- Call Answering Service for Mental Health Company (4.5/5, Jun 6, 2020): Moneypenny USA (Formerly Voice Nation) provided live chat services for a mental health company. The team provided 24/7 customer service, answering questions from canned responses and ad-libbing where necessary.  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/105810)
- Customized Routing Works Well (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/116669)
- Invaluable Service to Our Business (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/116749)
- Voice Nation Helps Grow Business  (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117167)
- Missing Calls Problem Completely Solved (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117230)
- Virtual Chat Service for Nonprofit (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117558)
- Knowledge of Industry and 24/7 Availability (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117590)
- Money Penny is a Great Source of Information (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117598)
- Increased Contact With Clients (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117614)
- Answering Services for Transportation Company (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117941)
- Poorly Managed Medical Risk of Patients (3.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117997)
- Reliable Autoreceptionist Answering Service (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/118256)
- Answering Services for SMB (4.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/136534)
- Answering Service for Medical Office (5.0/5, Jul 30, 2019): Moneypenny USA (Formerly Voice Nation) implemented automated telephone answering services to a medical office. The coverage was programmed for business hours. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/140570)
- Voice Services Solution for Renovation Business (5.0/5, Aug 6, 2019): Moneypenny USA (formerly VoiceNation) provides supplemental voice services to augment lead generation. Following guidelines, the team answers calls and collects client information in missed call messages to prioritize follow-ups. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/143768)

##### Business services Experience
Moneypenny USA has demonstrated strong capabilities in the Business services industry, particularly in lead management and call handling. Clients praise the company for its effective sorting of leads and timely communication, highlighting the flexibility of their service plans. Positive feedback indicates that Moneypenny USA successfully meets client needs with efficient workflows and reliable outcomes, positioning them as a suitable partner for businesses seeking to enhance their customer engagement and operational efficiency.
- 8 reviews for business services industry
- 4 reviews are 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Drug Testing Company (5.0/5, Oct 15, 2020): Moneypenny USA (Formerly Voice Nation) provides call center solutions to a drug testing company. The team's main objective is to answer the client's calls and sort their leads. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/88845)
- Money Penny is Necessary and Performs Flawlessly (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/116716)
- Professional and Automated Answering Services (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/116896)
- Easy to Use Service (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/116915)
- Voice Nation Has Reasonable Pricing (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117153)
- Increased Answering Service Hours at a Reasonable Price (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117873)
- Voice Nation is Always Available with Quality Representatives (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117877)
- Voice Nation Increases Employee Productivity (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/118222)

##### Telecommunications Experience
Moneypenny USA has received positive feedback in the Telecommunications industry, highlighting its expertise in providing effective communication solutions. Clients have praised the company's ability to enhance customer engagement and streamline operations, showcasing its strengths in delivering tailored services. Overall, the sentiment indicates that Moneypenny USA is well-equipped to meet the unique challenges of businesses in the Telecommunications sector, making it a suitable partner for potential clients seeking reliable support.
- 1 review for telecommunications industry
- Less than $10,000 avg. project cost
- Voice Nation is the Best Company (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/116873)

##### Real estate Experience
Moneypenny USA has received positive feedback from clients in the real estate industry, highlighting their expertise in providing efficient call handling and customer support. Clients appreciate the personalized touch and responsiveness of Moneypenny USA's team, which has significantly improved communication with tenants and reduced missed calls. Overall, Moneypenny USA is recognized for its strong customer service and reliability, making it a suitable partner for businesses seeking to enhance their operational efficiency in the real estate sector.
- 4 reviews for real estate industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Answering & Directing Calls for Real Estate Brokerage Firm (5.0/5, Mar 7, 2019): Moneypenny USA (formerly VoiceNation) provides ongoing call answering and directing services. They follow an existing script, gather information, and forward calls to the right individual or voicemail box. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/70225)
- Answering Services for Property Rental Company (4.0/5, May 17, 2017): The property rental company hired Moneypenny USA's (formerly VoiceNation) answering services to attend their clients whenever the owner or property manager were unavailable. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/111279)
- Very User Friendly , Customers Feel Taken Care Of (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117064)
- Quality Answering Service for Real Estate  (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117690)

##### Advertising & marketing Experience
Moneypenny USA has received positive feedback in the Advertising & marketing industry, highlighting its professionalism and attentiveness. Clients appreciate the ability to capture missed calls and the live answering service, which enhances their credibility. The detailed communication and follow-up by Moneypenny USA have significantly improved lead management, with clients reporting a recovery of lost opportunities. Overall, Moneypenny USA is recognized for its organizational strengths and commitment to client satisfaction, making it a reliable choice for businesses in need of marketing support.
- 2 reviews for advertising & marketing industry
- Less than $10,000 avg. project cost
- Voice Nation's Performance is Great (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/116885)
- Answering Services for Marketing Company (4.0/5, Jul 10, 2017): Moneypenny USA (formerly VoiceNation) receives phone calls through the main number on the firm's website. Customers are now getting a live person instead of a voice recording. They took notes and sent detailed emails back. If the contacts are coming from Voice Nation, it means they’re legitimate leads and not spam. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/121172)

##### Education Experience
Moneypenny USA has received positive feedback in the Education industry, highlighting their expertise in delivering tailored solutions that effectively address client challenges. Clients appreciate Moneypenny USA's commitment to understanding their specific needs and providing impactful strategies that enhance educational outcomes. Overall, the sentiment reflects a strong confidence in Moneypenny USA's ability to drive positive change within educational institutions.
- 3 reviews for education industry
- Less than $10,000 avg. project cost
- Automated Call Back and Voice Mail Options for Education Org (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/116783)
- Automated Answering for Education Org (3.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117849)
- User Friendly, Professional, and Reasonably Priced. (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117991)

##### Information technology Experience
Moneypenny USA has received positive feedback in the Information technology industry, showcasing its expertise in delivering tailored solutions. Clients commend the company for its responsiveness, innovative approach, and ability to address complex challenges effectively. The overall sentiment highlights Moneypenny USA's strength in enhancing operational efficiency and contributing significant value to clients' projects, making it a compelling choice for businesses seeking reliable IT support and expertise.
- 4 reviews for information technology industry
- Less than $10,000 avg. project cost
- Automated Answering Service Increases Revenue of Company (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117322)
- Like Having a Receptionist in Your Office (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117566)
- Voice Nation Helps With Customer Service (3.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117904)
- Affordable Answering Service (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117978)

##### Manufacturing Experience
Moneypenny USA has received positive feedback within the Manufacturing industry, highlighting their expertise in streamlining operations and enhancing client engagement. Clients commend Moneypenny USA for their ability to effectively address challenges and deliver tailored solutions that drive efficiency and productivity. The overall sentiment reflects a strong impact on client businesses, making Moneypenny USA a suitable partner for organizations seeking to optimize their manufacturing processes.
- 3 reviews for manufacturing industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Voice Nation Helped Increase Productivity (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117289)
- QAS is a Great and Reliable Service (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117445)
- Reliable Email Answering Services (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117936)

##### Energy & natural resources Experience
Moneypenny USA has received positive feedback within the Energy & natural resources industry, highlighting their expertise and ability to deliver effective solutions. Clients commend their professional approach and strong communication skills, which contribute to successful project outcomes. The overall sentiment reflects confidence in Moneypenny USA's capacity to meet the specific needs of businesses in this sector, making them a suitable partner for potential clients seeking reliable support.
- 2 reviews for energy & natural resources industry
- Less than $10,000 avg. project cost
- QAS is the Best System (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117213)
- Good Performance by Automated Answering Service (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa/117922)

#### Completed projects in 47 cities
- Melbourne, Florida (1 projects)
- Miami, Florida (1 projects)
- Tampa, Florida (1 projects)
- Atlanta, Georgia (1 projects)
- Wichita, Kansas (1 projects)
- Blue Springs, Missouri (1 projects)
- Chesterfield, Missouri (1 projects)
- Charlotte, North Carolina (1 projects)
- Concord, North Carolina (1 projects)
- Greenville, North Carolina (1 projects)
- High Point, North Carolina (1 projects)
- Greenville, South Carolina (1 projects)
- Baytown, Texas (1 projects)
- Dallas, Texas (1 projects)
- Friendswood, Texas (1 projects)
- Frisco, Texas (1 projects)
- Galveston, Texas (1 projects)
- Garland, Texas (1 projects)
- Nacogdoches, Texas (1 projects)
- Midland, Texas (1 projects)
- Hanover Park, Illinois (1 projects)
- Oak Lawn, Illinois (1 projects)
- Columbus, Indiana (1 projects)
- Eastpointe, Michigan (1 projects)
- Minneapolis, Minnesota (1 projects)
- Long Branch, New Jersey (1 projects)
- Staten Island, New York (1 projects)
- Syracuse, New York (1 projects)
- Milwaukee, Wisconsin (1 projects)
- Los Angeles, California (1 projects)
- San Francisco, California (1 projects)
- Arvada, Colorado (1 projects)
- Colorado Springs, Colorado (1 projects)
- Las Vegas, Nevada (1 projects)
- Phoenix, Arizona (1 projects)
- Scottsdale, Arizona (1 projects)
- Bismarck, North Dakota (1 projects)
- Taunton, Massachusetts (1 projects)
- Philadelphia, Pennsylvania (1 projects)
- Pittsburgh, Pennsylvania (1 projects)
- Fairburn, Georgia (1 projects)
- Rockingham, North Carolina (1 projects)
- Wadesboro, North Carolina (1 projects)
- Etowah, Tennessee (1 projects)
- Sylacauga, Alabama (1 projects)
- Ocean View, Delaware (1 projects)
- Harlan, Kentucky (1 projects)

This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/moneypenny-usa?verified=true#reviews)

---

### [Pathway Communications](https://clutch.co/profile/pathway-communications)
- $1,000+ minimum project size
- $150 - $199 average hourly rate
- 50 - 249 employees
- Markham, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 30% Call Center Services
- 15% Cloud Consulting & SI
- 35% IT Managed Services
- 20% Cybersecurity

#### Company description
IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
[Visit Website](https://www.pathcom.com)


---

### [Omnifon](https://clutch.co/profile/omnifon)
#### 4.5 out of 5 star rating (1 reviews)
- $10,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Austin, TX

#### Services Provided - Allocation of Expertise by Percentage
- 85% Call Center Services
- 15% Application Management & Support

#### Company description
Nearshore Outsourcing for Growth Teams
Omnifon connects your brand to world-class bilingual talent, right across the border. We design, launch, and scale customer experience, tech support, and back-office programs from Mexico — same timezone, same culture, better unit economics.
We combine U.S.-level governance with Mexico-based delivery.
Texas HQ - U.S. contracts, USD pricing, and program governance aligned to your legal and compliance requirements.
Border Delivery Centers - Saltillo & Torreon Coahuila — the largest bilingual talent pool in Latin America, two hours from Houston.
Redundant Infrastructure - Direct data links, redundant power, and 24/7 security across all delivery sites.
Compliance-First - SLAs, confidentiality agreements, and USMCA-compliant privacy protocols for healthcare, fintech, and SaaS. SOC-2 & ISO27001.
[Visit Website](https://www.omnifon.com?utm_source=clutch.co&utm_medium=referral)


#### Reviewed 1 time in the past 6 months

Omnifon has received positive feedback for its effective tech support and operational consistency in mission-critical environments. A client highlighted their ability to resolve over 80% of technical cases on first contact and maintain a customer satisfaction rating above 4.5. Their adherence to SLAs and clear incident management processes were also praised. However, there is room for improvement in enhancing notification speed during unexpected volume spikes or outages. Overall, clients appreciate Omnifon's value and alignment with their needs.
- 0 of 1 reviews is 5 stars
- $50,000 – $199,999 avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/omnifon?sort_by=date_desc&verified=true#reviews)

#### Experience in 1 industry

Omnifon has demonstrated expertise primarily in the telecommunications industry, receiving positive feedback for its technical support and incident management. Clients highlight its ability to enhance service availability and customer satisfaction through efficient solutions and operational consistency. The overall sentiment is favorable, with specific strengths in natural language processing for analyzing interactions and maintaining SLA compliance. This makes Omnifon a strong candidate for projects in the telecom sector and similar high-tech environments.
[Read All Reviews](https://clutch.co/profile/omnifon?verified=true#reviews)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Omnifon is regarded as a cost-effective option, with clients noting that its pricing fits within budget while providing good value for the services rendered. One client specifically highlighted the company's high ratings and alignment with their values, further emphasizing the positive sentiment around Omnifon's pricing and overall value. The feedback indicates that Omnifon successfully meets service commitments, contributing to a favorable perception of its cost-to-value ratio.
[Read All Reviews](https://clutch.co/profile/omnifon?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)

---

### [Socobee](https://clutch.co/profile/socobee)
#### 5 out of 5 star rating (1 reviews)
- $5,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- Sheridan, WY

#### Services Provided - Allocation of Expertise by Percentage
- 5% API Development
- 15% Custom Software Development
- 10% AI Development
- 10% Call Center Services
- 10% Cloud Consulting & SI
- 5% DevOps Managed Services
- 10% Unified Communications Consulting & SI
- 10% IoT Development
- 15% Mobile App Development
- 10% IT Staff Augmentation

#### Company description
Socobee provides comprehensive IT support and back-office services. Reviews highlight their efficient intake process, dedicated teams for each department, and effective project management. Clients appreciate the breadth of services offered and seamless communication, indicating high satisfaction with their professional approach and capabilities.
[Visit Website](https://socobee.co/)


---

### [Triniter BPO](https://clutch.co/profile/triniter-bpo)
#### 4.2 out of 5 star rating (23 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
Triniter BPO is a company offering Contact Center Services, including Telemarketing Services and Customer Support Services. While one review praises their exceptional conversion rate, converting 23% of prospects, two other reviews highlight significant issues, including poor execution and unfulfilled promises. Overall, reviews are split, with approximately 33% positive feedback and 67% negative, indicating a need for consistent service quality.
[Visit Website](https://www.triniter.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 2 reviews mention Answering services

Answering services Experience
Triniter BPO has received overwhelmingly positive feedback for their Answering Services, with clients reporting a 100% satisfaction rate. Notable strengths include their systematic approach to customer support, which has significantly improved client retention rates, with one reviewer reporting a 500% increase. Clients appreciate their professionalism and effective communication, indicating no areas for improvement. Overall, Triniter BPO is recognized as an affordable and efficient choice for customer support services.
- 2 of 2 Answering services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/triniter-bpo#review-81016)

#### 3 reviews mention Call Center Services

Lead Generation & Call Center Services for IT Services Co
5.0/5 — Triniter BPO provided lead generation and call center services for an IT services company. They sourced leads for the client through LinkedIn and Apollo and answered inbound calls and online queries.

- 1 of 3 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/triniter-bpo/148693)

#### Experience in 10 industries

Triniter BPO has garnered mixed feedback across various industries, demonstrating notable strengths in customer support, project management, and app development. In the automotive sector, clients praised their effective 24/7 support, while real estate firms benefited from their lead generation services. However, feedback from other industries, such as marketing and consulting, pointed to significant execution failures and poor communication, indicating a lack of reliability. Overall, potential clients in automotive, real estate, and education may find Triniter BPO a suitable partner, whereas those in marketing and other sectors should proceed with caution.
[Read All Reviews](https://clutch.co/profile/triniter-bpo?verified=true#reviews)

##### IT Services Experience
Triniter BPO has demonstrated significant expertise in customer support within the IT Services sector, particularly in managing technical inquiries for WordPress clients. Client feedback highlights their systematic approach, enhancing client retention by 500% and consistently achieving high satisfaction ratings. Their effective project management, evidenced by daily reporting and a dedicated account manager, reinforces their strength. Overall, Triniter is well-suited for businesses seeking reliable support services tailored to IT needs.
- 1 review for it services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Support Phone Services for Web Design Company (5.0/5, Sep 21, 2020): Triniter BPO operates phone lines for a WordPress development agency. They screen calls and determine the reason for the call before connecting callers with the correct in-house resources.
 [Read Full Review](https://clutch.co/go-to-review/triniter-bpo/67924)

##### Human Resources Experience
Triniter BPO has garnered positive feedback in the Human Resources sector, particularly for their excellent customer support and efficient project management. Clients highlight the company's professionalism, responsiveness, and high-quality service, indicating a strong expertise in managing health and benefits customer inquiries. With a proven track record of long-term partnerships and positive client outcomes, Triniter BPO is positioned as a reliable choice for organizations seeking effective HR support solutions.
- 1 review for human resources industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support for Health & Benefits Company (5.0/5, Aug 18, 2020): Triniter BPO provides technical support and general customer support. They aid end-customers in signing up health and benefits coverage.
 [Read Full Review](https://clutch.co/go-to-review/triniter-bpo/42562)

##### Telecommunications Experience
Triniter BPO has received positive feedback from clients in the Telecommunications industry for their excellent technical support and project management capabilities. Clients noted their attention to detail, prompt service delivery, and effective communication, which contributed to successful project outcomes. The overall sentiment reflects a strong confidence in Triniter BPO's expertise and reliability, making them a suitable choice for businesses seeking support in the Telecommunications sector.
- 1 review for telecommunications industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Back-Office Support for Data Management Outsourcing Firm (5.0/5, Jan 12, 2021): Triniter BPO provided back-office technical services for a data management outsourcing firm. They handled tax-related services for the client. 
 [Read Full Review](https://clutch.co/go-to-review/triniter-bpo/33208)

##### Consulting Experience
Triniter BPO has received significant negative feedback in the Consulting industry, with clients reporting a lack of effective communication and service delivery. Issues with project management, unmet promises, and unresponsive support have been highlighted, leading to distrust in their operations. The overall sentiment reflects dissatisfaction with the firm's accountability and ethical practices, making it difficult for potential clients to confidently consider them for consulting needs.
- 1 review for consulting industry
- Less than $10,000 avg. project cost
- Call Center Services for IT Consulting Company (0.5/5, Jun 28, 2021): Triniter BPO was hired by an IT consulting company to provide call center services. Their tasks included admin script support, social media accounts management and support, and more.
 [Read Full Review](https://clutch.co/go-to-review/triniter-bpo/66385)

##### Wellness & Fitness Experience
Client feedback on Triniter BPO in the Wellness & Fitness industry highlights significant concerns regarding project execution and communication. One client reported unmet expectations and ineffective service delivery, describing the experience as overpromising and underdelivering. The sentiment reflects dissatisfaction with the provider's execution capabilities, indicating potential challenges for clients seeking reliable support. Therefore, potential clients in the Wellness & Fitness industry may want to consider other options for agency partnerships.
- 1 review for wellness & fitness industry
- Less than $10,000 avg. project cost
- Founder, Landscaping Startup (1.0/5, Jun 14, 2022): Triniter BPO was contracted to design a photo-rendering software for a landscaping business, as well as provide digital organizing services. After delivering negligible results, the client ended the project. 
 [Read Full Review](https://clutch.co/go-to-review/triniter-bpo/22827)

##### Automotive Experience
Triniter BPO has received positive feedback from clients in the Automotive sector, particularly for their 24/7 customer support services. A client from Autowash Today highlighted their effective handling of customer inquiries and appointment scheduling, resulting in excellent service quality with no negative comments received. Their professionalism, competitive pricing, and seamless communication have made a significant impact, establishing them as a reliable partner for businesses seeking to enhance customer experience in the Automotive industry.
- 1 review for automotive industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support Services for Carwash & Design Company (5.0/5, Dec 3, 2021): Triniter BPO provides customer support services for a car wash company. They provide a 24/7 attention plan, and they’re responsible for answering customer questions and scheduling appointments.
 [Read Full Review](https://clutch.co/go-to-review/triniter-bpo/81016)

##### Real estate Experience
Triniter BPO has demonstrated strong expertise in the real estate sector, particularly in delivering consistent lead generation and appointment-setting services. Client feedback highlights their transparency, credibility, and ability to adapt to performance expectations. The organization successfully achieves an average of 1-2 appointments daily, showcasing their effectiveness. Overall, clients recommend Triniter as a reliable partner for real estate businesses seeking to enhance their outreach and appointment-setting efforts.
- 1 review for real estate industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Outbound Calls for Outsourcing Company (5.0/5, Nov 5, 2021): Triniter BPO is providing outbound calls services to an outsourcing company. They call leads to discuss real estate offers, intending to set an appointment between the leads and the client’s agents. 
 [Read Full Review](https://clutch.co/go-to-review/triniter-bpo/57081)

##### Advertising & marketing Experience
Triniter BPO has received mixed feedback in the Advertising & Marketing industry. Clients commend their virtual assistant services and the legitimacy of their online presence; however, concerns arise regarding reliability and communication, with one review highlighting a significant issue involving a lack of follow-through and financial disputes. Overall sentiment indicates that while they may offer useful services, potential clients should proceed with caution and ensure clear agreements to avoid miscommunication.
- 1 review for advertising & marketing industry
- Less than $10,000 avg. project cost
- Virtual Assistant Services for Sales Dev Company (0.5/5, May 12, 2021): Triniter BPO was hired to provide research and outbound sales-related tasks for a sales development company. Their services include online research, email management, social media management, and more. 
 [Read Full Review](https://clutch.co/go-to-review/triniter-bpo/147262)

##### Nonprofit Experience
Triniter BPO has demonstrated significant expertise in app development tailored for the Nonprofit sector, as highlighted by a client from LearnDash Academy. They provided effective solutions for outreach campaigns, enhancing the client's email and social media strategies. The team's dedication, technical knowledge, and timely delivery were particularly praised, making them a strong candidate for nonprofits seeking affordable yet competent development services.
- 1 review for nonprofit industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Mobile App Dev for Learning Nonprofit Organization (5.0/5, Feb 16, 2021): A learning nonprofit organization hired Triniter BPO to build and develop a mobile app that will enable them to reach out to prospective customers on social media with an automated message.
 [Read Full Review](https://clutch.co/go-to-review/triniter-bpo/70211)

##### Healthcare Experience
Triniter BPO demonstrates strong expertise in mobile app development tailored for the Healthcare sector, particularly for senior citizens. Clients appreciate their effective communication, knowledgeable project management, and cost-saving recommendations, which enhance project outcomes. A notable success was the development of an app that not only served one elderly home but also gained traction across multiple centers, achieving over 2000 downloads. Overall, client sentiment reflects satisfaction with Triniter's capabilities and impact within the Healthcare industry.
- 1 review for healthcare industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Mobile App Dev for Elderly Home (5.0/5, Feb 10, 2021): Triniter BPO developed a mobile app for an elderly home. It allowed elderly residents to call the nearest hospital and make an alarm during an emergency. 
 [Read Full Review](https://clutch.co/go-to-review/triniter-bpo/64617)

##### Arts, entertainment & music Experience
Triniter BPO has demonstrated significant expertise in the Arts, entertainment, and music industry, particularly in telemarketing services. A client from Anthony Music praised their exceptional conversion rate, achieving over 23% from a trial of 150 prospects, far exceeding initial goals. The dedicated team's responsiveness and effective communication were highlighted as strengths, leading to substantial client acquisition and long-term bookings. Overall, their proven ability to deliver impactful results positions them as a strong candidate for businesses seeking growth in this sector.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Telemarketing Services for Music Company (5.0/5, Feb 5, 2021): Triniter BPO performed telemarketing services for a music firm. They reached out to customers who may be interested in the client's music events, with the goal of converting at least 1% of the 15,000 prospects.
 [Read Full Review](https://clutch.co/go-to-review/triniter-bpo/58540)

##### Other Industry Experience
Triniter BPO has received negative feedback in the Other Industry sector, particularly regarding their reliability and transparency. A CEO reported an experience where promised project management services were not delivered, leading to a complete loss of trust. This highlights significant concerns about their communication and service commitment. Potential clients should exercise caution and consider other options if seeking dependable project management support, as the current sentiment suggests a lack of professionalism and accountability.
- 1 review for other industry industry
- Unknown avg. project cost
- Social Media Marketing for Social Entrepreneurship Blog (0.5/5, Jan 31, 2021): A social entrepreneurship blogger hired Triniter BPO (operating as WoodBows) for their social media marketing services. The project, however, never commenced as the team did not contact the client after collecting the payment.
 [Read Full Review](https://clutch.co/go-to-review/triniter-bpo/51727)

##### Financial services Experience
Triniter BPO has received positive feedback from clients in the Financial services industry, particularly for their data entry services. Their dedicated team demonstrates expertise in handling complex financial data, enhancing file management, and consistently delivering results ahead of deadlines. Clients report increased satisfaction and client acquisition as a result of Triniter's contributions. The overall sentiment indicates that Triniter BPO is a reliable and effective partner for businesses seeking data management solutions in the financial sector.
- 1 review for financial services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Data Entry Services for Financial Management Firm (5.0/5, Jan 7, 2021): Triniter BPO provides data entry work for a financial consulting company. They work according to varying client needs, including tax and investment information with different formatting specifications. 
 [Read Full Review](https://clutch.co/go-to-review/triniter-bpo/30013)

##### Business services Experience
Triniter BPO has earned positive feedback within the Business services industry, particularly for their expertise in data management and customer support. Clients appreciate their professional and reliable service, noting the seamless handling of data and well-trained support agents. The dedicated project management approach enhances communication and project efficiency. Overall, the sentiment is highly favorable, with clients recommending Triniter BPO for their flexibility, understanding of client processes, and competitive pricing.
- 1 review for business services industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- BPO for Supply Chain Management Company (5.0/5, Oct 1, 2020): Triniter BPO is responsible for customer phone support services and data management for an industrial services provider. They support the partner with professional data projects on an ongoing basis.
 [Read Full Review](https://clutch.co/go-to-review/triniter-bpo/76501)

##### Retail Experience
Triniter BPO has demonstrated strong expertise in the Retail industry, particularly in customer support during peak seasons. A client praised their responsiveness and proactive project management, highlighting their ability to stabilize customer communication and handle escalations effectively. Their flexibility in adapting to policy changes and willingness to scale during high-demand periods further underscores their strengths. Overall, the sentiment is positive, with the client recommending Triniter BPO for businesses seeking reliable customer service solutions.
- 1 review for retail industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Email Customer Support for Electronics Sales Company (5.0/5, Sep 25, 2020): Triniter BPO worked with an online sales platform needing customer support services. They provided email and chat support and ensured they were available during key hours and holidays.
 [Read Full Review](https://clutch.co/go-to-review/triniter-bpo/72062)

##### Education Experience
Triniter BPO has proven expertise in the Education sector, notably in mobile app development and customer service solutions. Clients commend their effective communication, timely project delivery, and high-quality outputs, with one client reporting over 20,000 downloads of their developed app. The team's ability to understand and meet specific educational needs, coupled with a cost-effective approach, positions Triniter BPO as a strong contender for organizations seeking reliable partners in the Education industry.
- 2 reviews for education industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- App Development for Coaching Development Organization (5.0/5, Feb 5, 2021): A coaching development organization wanted to develop an app that would help distribute their materials to a wider audience. They partnered with Triniter BPO in order to provide the necessary services.
 [Read Full Review](https://clutch.co/go-to-review/triniter-bpo/58658)
- Customer Services for Higher Education Firm (5.0/5, Sep 10, 2020): Triniter BPO provided call center services to a university. 
 [Read Full Review](https://clutch.co/go-to-review/triniter-bpo/60574)

#### 4.2 out of 5.0 rating for cost

What Clients Have Said
Client feedback regarding Triniter BPO's cost and value for money is mixed. Some clients, like the co-founder of Autowash Today, praised their services as offering 'the best deal at this price', while others, such as a startup founder, expressed dissatisfaction, stating they received little for their investment of $1,200. Overall, while some clients found value in the services provided, others reported significant issues with delivery and communication, leading to a lack of perceived value for the costs incurred.
[Read All Reviews](https://clutch.co/profile/triniter-bpo?verified=true#reviews)
- $10,000 to $49,000 (10 reviews)
- Less than $10,000 (7 reviews)
- $50,000 to $199,999 (1 reviews)
- $200,000 to $999,999 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

---

### [LimTC](https://clutch.co/profile/limtc)
#### 5 out of 5 star rating (45 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 15% Call Center Services
- 50% Customer Service Outsourcing
- 10% HR Outsourcing

#### Company description
LimTC is a distinguished company specializing in Contact Center Services, including Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. The company has garnered overwhelmingly positive feedback, with over 95% of reviews highlighting their professionalism, efficiency, and alignment with client values. Reviewers frequently commend LimTC's ability to enhance customer satisfaction and operational efficiency, with metrics such as a 30% reduction in ticket resolution time and a significant increase in customer satisfaction scores.
[Visit Website](http://www.LimTC.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Open to feedback
LimTC has received positive feedback regarding their openness to feedback, with clients noting their responsiveness and willingness to adapt to specific requirements. One client highlighted that LimTC effectively aligned their services to meet evolving needs, demonstrating a collaborative approach. Additionally, they emphasized the importance of communication, advising potential clients to share comprehensive information for optimal results, which reflects LimTC's commitment to integrating client insights into their operations.
- Call Center Services for Community Site (4.5/5, Aug 19, 2019): We had several specific requirements for this project, and they did a great job of working with us to meet them. They took feedback to make sure calls were going out to the right people. They’ve been able to align themselves to meet our needs—it’s been a very positive experience. [Read Full Review](https://clutch.co/go-to-review/limtc/27116)

#### Reviewed 1 time in the past 6 months

LimTC has received positive feedback over the past six months, particularly for its ability to handle a significant volume of customer support tasks efficiently. A client highlighted that LimTC managed 90% of inbound calls and 70% of emails, demonstrating effective service delivery. Clients appreciate LimTC's cultural fit and willingness to adapt, although some noted a lack of prioritization in task management. Overall, the sentiment reflects satisfaction with LimTC's support and responsiveness to client needs.
- 1 of 1 reviews is 5 stars
- 1 new review for Call Center Services services
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/limtc?sort_by=date_desc&verified=true#reviews)

#### 12 reviews mention Call Center Services

Client Support for Crypto Firm
5.0/5 — Limitless Technology Consultants provided multi-channel support for a customer base. They managed renewals, upgrades, downgrades, and support.

- 11 of 12 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/limtc/63062)

#### Experience in 10 industries

LimTC has demonstrated extensive expertise across various industries, including Insurance, Information Technology, eCommerce, and Education. Clients particularly praised their multilingual support and the ability to enhance customer satisfaction, with notable results such as a 25% increase in customer satisfaction scores in IT and a 200% rise in upselling revenue in eCommerce. Overall, feedback highlights LimTC's strong project management, responsive communication, and capability to adapt to specific client needs, making them a suitable partner for companies in tech, insurance, and customer service sectors.
[Read All Reviews](https://clutch.co/profile/limtc?verified=true#reviews)

##### Software Experience
LimTC demonstrates significant expertise in enhancing customer support operations within the Software industry. Their proactive approach led to a 20-point increase in NPS and a 25% rise in customer satisfaction, showcasing their impact on client loyalty. Clients commend LimTC's strong project management and commitment to exceeding expectations, although opportunities exist to improve staffing speed. Overall, LimTC's strengths in delivering measurable outcomes and innovative solutions make them a compelling choice for businesses seeking to optimize their software support services.
- 1 review for software industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Service Support for Software Development Company (5.0/5, Sep 14, 2023): LimTC provides customer service support to continually improve the NPS score of a software development company. The team is responsible for managing the ticketing system and optimizing the customer satisfaction rate. [Read Full Review](https://clutch.co/go-to-review/limtc/232615)

##### Education Experience
Feedback from clients in the Education sector highlights LimTC's expertise in providing tailored solutions for student engagement and operational efficiency. They successfully facilitated customer support, lead generation, and managed teams that significantly improved workflow and reduced costs. Clients praised LimTC for their proactive approach, attention to detail, and ability to meet milestones effectively, contributing positively to user satisfaction and business growth. Overall sentiment is highly favorable, indicating strong potential for collaboration in the Education industry.
- 4 reviews for education industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support for Plagiarism Software Company (4.5/5, Aug 23, 2019): Limitless Technology Consultants (LimTC) was responsible for lead generation and customer support for a plagiarism checking software company. They later expanded their role to include further sales development.
 [Read Full Review](https://clutch.co/go-to-review/limtc/30671)
- Remote Hiring for Online Education Company (5.0/5, Jan 23, 2019): Limitless Technology Consultants (LimTC) opened a remote office. They hired 40 staff, transferred clients, streamlined operations, and suggested cost-saving measures. 
 [Read Full Review](https://clutch.co/go-to-review/limtc/48263)
- Outsourced Customer Support for Educational Company (5.0/5, Jul 3, 2020): In the beginning, LimTC provided customer support to handle incoming inquiries. They've since expanded their role to include a community manager for the company chat, virtual assistants, and a technical team.
 [Read Full Review](https://clutch.co/go-to-review/limtc/127537)
- Lead Generation for Educational Consulting Agency (5.0/5, Jul 16, 2019): Limitless Technology Consultants developed and executed lead generation efforts for a European education consulting firm, implementing strategies to improve branding and interview techniques for lead closure.
 [Read Full Review](https://clutch.co/go-to-review/limtc/132843)

##### eCommerce Experience
LimTC has received positive feedback in the eCommerce sector, with clients noting their expertise in sales outsourcing and customer support. A co-founder of a leading eCommerce agency praised LimTC for significantly improving sales performance, conversion rates, and customer satisfaction. Their proficient project management and responsive communication are highlighted as strengths, further establishing LimTC as a strong candidate for businesses seeking comprehensive digital marketing solutions and effective eCommerce strategies.
- 1 review for ecommerce industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center Services for E-Commerce Company (5.0/5, Jul 24, 2023): LimTC has provided call center services for an e-commerce company. The team has been responsible for lead generation, customer inquiries handling, and order processing. [Read Full Review](https://clutch.co/go-to-review/limtc/219136)

##### Financial services Experience
The feedback from the financial services sector highlights Limitless Technology Consultants' (LimTC) strong expertise in client support and multi-channel communication. Clients commend their effective teamwork, time management, and ability to deliver impressive results, allowing businesses to focus on core processes. The positive sentiment indicates they are a reliable partner, capable of addressing specific needs within the financial services industry while maintaining consistent communication and reporting.
- 1 review for financial services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Client Support for Crypto Firm (5.0/5, Feb 21, 2019): Limitless Technology Consultants provided multi-channel support for a customer base. They managed renewals, upgrades, downgrades, and support.
 [Read Full Review](https://clutch.co/go-to-review/limtc/63062)

##### Real estate Experience
Limitless Technology Consultants (LimTC) has received positive feedback from clients in the real estate industry for their expertise in lead generation and sales support. Clients commend the team's professionalism, rapid results, and the quality of leads generated. The seamless collaboration and tailored approach to client needs highlight LimTC's strengths. Overall, their impact on increasing revenue and client satisfaction positions them as a strong contender for businesses seeking effective sales solutions in real estate.
- 2 reviews for real estate industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
-  Lead Generation for Real Estate Marketing Firm  (5.0/5, Jan 17, 2019): Limitless Technology Consultants (LimTC) does lead generation. They deliver weekly reports and communicate hot leads immediately.
 [Read Full Review](https://clutch.co/go-to-review/limtc/45974)
- Lead Gen and Sales for Commercial Real Estate Firm (5.0/5, Feb 1, 2019): Limitless Technology Consultants (LimTC) assigned a full-fledged team of 15 sales reps and SDRs to target lead generation. They focused the strategy for business growth efforts across an array of channels.
 [Read Full Review](https://clutch.co/go-to-review/limtc/52913)

##### Advertising & marketing Experience
LimTC has garnered positive feedback in the Advertising & marketing industry, highlighting their expertise in digital marketing, lead generation, and customer support. Clients praise their ability to meet tight deadlines, boost engagement, and enhance overall service delivery, making them a reliable partner for marketing initiatives. The team's professionalism, proactive solutions, and effective communication have significantly improved client outcomes, demonstrating LimTC's capability to elevate marketing strategies and client satisfaction.
- 4 reviews for advertising & marketing industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation for Affiliate Marketing Agency (5.0/5, Jan 21, 2019): Limitless Technology Consultants (LimTC) helped generate leads for an affiliate marketing company in local Russian- and Spanish-speaking markets. They also provide management support.
 [Read Full Review](https://clutch.co/go-to-review/limtc/47246)
- Digital Marketing for Consumer Rewards Marketing Company (5.0/5, Oct 19, 2020): LimTC was hired by a consumer rewards marketing company to assume the lead on a digital marketing project. The team will serve as an extension of the company and will take ownership of the platform.
 [Read Full Review](https://clutch.co/go-to-review/limtc/91650)
- Outsourced BPO Services for Digital Marketing Agency (5.0/5, Jul 2, 2020): LimTC provides resources to facilitate a digital agency's operations. They've taken on a third-party client's customer support and have also assigned virtual assistants to each internal account manager.
 [Read Full Review](https://clutch.co/go-to-review/limtc/126636)
- Lead Generation for Marketing Consultant (4.5/5, Jul 4, 2020): A marketing consultant hired LimTC to create performance-based campaigns to generate leads. They worked through different channels to generate new leads.
 [Read Full Review](https://clutch.co/go-to-review/limtc/127910)

##### Information technology Experience
LimTC has received positive feedback for their expertise in providing customer support solutions in the Information Technology sector. Clients commend their effective project management, timely communication, and proactive approach to problem-solving. With measurable success reflected in increased customer satisfaction and retention rates, LimTC's commitment to understanding client needs and integrating seamlessly with existing teams has been noted as a significant strength. Their ability to offer dedicated, 24/7 support further enhances their suitability for businesses in the IT industry.
- 3 reviews for information technology industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support for Construction Consulting Company (5.0/5, Jan 10, 2020): Limitless Technology Consultants (LimTC) supports business processes such as customer service helplines and software development.
 [Read Full Review](https://clutch.co/go-to-review/limtc/115281)
- Call Center Services for IT Company (5.0/5, Dec 16, 2024): LimTC provides call center services for an IT company. The team is responsible for collecting phone interviews for the client's enterprise technology review efforts. [Read Full Review](https://clutch.co/go-to-review/limtc/337789)
- Customer Service Outsourcing for Tax Collaboration Platform (5.0/5, Oct 10, 2025): LimTC provides customer support services for an IT company. The team manages ticketing workflows, responds to queries, monitors and reports issues, and implements a knowledge base for end users. [Read Full Review](https://clutch.co/go-to-review/limtc/412416)

##### Insurance Experience
The feedback from insurance industry clients highlights LimTC's strong expertise in client support and risk management services. Clients praise their effective handling of customer inquiries, multilingual support, and alignment with company values. The ability to integrate smoothly into existing teams and adapt to client needs has been particularly noted, making them a reliable partner for insurance agencies seeking to enhance their operational efficiency. Overall, sentiment towards LimTC is highly positive, indicating a strong fit for businesses in the insurance sector.
- 1 review for insurance industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center & Customer Support Services for Insurance Agency (5.0/5, May 27, 2026): LimTC provides call center and customer support services for an insurance agency. The team handles client support tasks, like providing proof of insurance, collecting e-signatures, and distributing policies. [Read Full Review](https://clutch.co/go-to-review/limtc/460197)

##### Business services Experience
LimTC has received positive feedback in the Business Services industry for its exceptional customer support and project management. Clients appreciate the team's high English proficiency, seamless communication, and ability to understand specific business needs. Their expertise in lead generation, appointment-setting, and customer service has led to significant positive outcomes, including high closure rates and improved efficiency. Overall, LimTC is viewed as a reliable partner that enhances operational capabilities, making them a strong fit for businesses seeking robust BPO services.
- 3 reviews for business services industry
- 3 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- Customer Support Outsourcing for SaaS Company (5.0/5, Nov 22, 2021): LimTC offers agents to help a SaaS company provide 24-hour customer support. The team is fluent in English and uses the client's CRM and other software. Their goal is to help users utilize the client's product.
 [Read Full Review](https://clutch.co/go-to-review/limtc/71011)
- Lead Gen & Sales for Inside Sales Firm  (5.0/5, Jun 24, 2019): Limitless Technology Consultants converts leads into sales. Speaking English, German, French, and Spanish, they take over and close deals with set appointments.
 [Read Full Review](https://clutch.co/go-to-review/limtc/122317)
- BPO for Consulting Company (5.0/5, Nov 16, 2022): LimTC has provided customer support outsourcing services for a consulting company. They have helped manage the development and tax appeals process for the client.
 [Read Full Review](https://clutch.co/go-to-review/limtc/167380)

##### IT Services Experience
LimTC receives strong praise in the IT Services industry for their dedicated approach and expertise. Clients highlight their organizational skills, adaptability, and impressive results—including significant increases in inbound leads and closed deals. The structured project management ensures timely delivery and effective communication. Overall, LimTC's ability to understand client goals and processes, combined with a high return on investment, positions them as a valuable partner for businesses seeking to enhance their IT capabilities.
- 1 review for it services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center Serices for IT Company (5.0/5, Jul 15, 2023): LimTC provided call center services for an IT company. LimTC provided a team of sales development representatives and account executives to generate leads and attract new clients for the client's business. [Read Full Review](https://clutch.co/go-to-review/limtc/216740)

---

### [Welsend](https://clutch.co/profile/welsend)
#### 4.9 out of 5 star rating (11 reviews)
- $50,000+ minimum project size
- < $25 average hourly rate
- 10,000+ employees
- Wei Fang Shi, China

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 30% Call Center Services
- 10% CRM Consulting and SI
- 50% Customer Service Outsourcing

#### Company description
Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.
[Visit Website](https://www.welsend.com)


#### Great project management
Clients have consistently praised Welsend for their excellent project management skills, highlighting their seamless coordination and strong working culture. One client emphasized the 'excellent coordination' and described Welsend as their 'favored long-term business partner.' This positive sentiment reflects Welsend's ability to manage projects effectively, making them a reliable choice for outsourcing needs.
- Post-Sales Team Customer Support for Electronics Company (4.0/5, Feb 15, 2022): The vendor demonstrated excellent coordination with us, which makes them our favored long-term business partner. Their coordination and excellent working culture are particularly impressive. [Read Full Review](https://clutch.co/go-to-review/welsend/11331)

#### Experience in 5 industries

Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
[Read All Reviews](https://clutch.co/profile/welsend?verified=true#reviews)

##### Telecommunications Experience
Welsend has demonstrated substantial expertise in the Telecommunications industry, specifically in enhancing sales and customer engagement. Their meticulous project management resulted in a 10% monthly sales increase and a 90% issue resolution rate within 48 hours. Clients appreciate Welsend's flexibility, attention to detail, and responsiveness to evolving project needs, making them a strong candidate for telecommunications businesses seeking to improve service delivery and customer satisfaction.
- 1 review for telecommunications industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Call Center Services for Telecommunications Company (5.0/5, Dec 11, 2023): Welsend provides ongoing call center services for a telecommunications company. The team is responsible for call activity reports, sales data, training, and QC reporting. [Read Full Review](https://clutch.co/go-to-review/welsend/255153)

##### Government Experience
Welsend has demonstrated exceptional expertise in supporting government services, particularly in providing 24/7 contact center operations. Their professionalism, operational efficiency, and commitment to service have garnered positive feedback, emphasizing their role as an integral extension of government hotline teams. Clients appreciate their dedicated agents' tireless efforts and caring approach, highlighting Welsend's strong alignment with the unique requirements of the government sector. Overall, their established presence and adaptability make them a solid choice for potential government clients.
- 1 review for government industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Government Hotline Team (5.0/5, Mar 4, 2022): A government hotline team has collaborated with Welsend for call center services. The team provides 24-hour customer service support and is responsible for a particular hotline to professionally handle traffic. 
 [Read Full Review](https://clutch.co/go-to-review/welsend/12587)

##### Transportation Experience
Welsend has received positive feedback from clients in the Transportation industry, emphasizing their expertise in customer service solutions. One client highlighted their role in stabilizing customer service operations for a bike-sharing business, noting superior delivery and a competent management team. The company's ability to meet staffing requirements and quality objectives has been particularly praised, making them a reliable partner for ongoing projects. Areas for improvement include hiring capabilities, but overall sentiment remains highly favorable.
- 1 review for transportation industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Customer Service Team Support for Bike Share Company (5.0/5, Mar 3, 2022): Welsend has provided customer service team support services for a bike share company. They've handled operations, training, and quality management.
 [Read Full Review](https://clutch.co/go-to-review/welsend/12466)

##### Manufacturing Experience
Welsend has demonstrated strong expertise in supporting manufacturing clients, effectively addressing challenges such as staffing balance and cost efficiency. Clients commend Welsend for their professionalism, project management capabilities, and responsiveness to feedback. Their ability to provide flexible solutions during peak seasons and maintain ongoing relationships highlights their impact in the manufacturing sector. Overall, Welsend is viewed as a reliable partner, though there is room for improvement in service level management.
- 2 reviews for manufacturing industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Post-Sales Team Customer Support for Electronics Company (4.0/5, Feb 15, 2022): Welsend provides post-sales services for an electronics company. This includes email, SMS, and phone support.
 [Read Full Review](https://clutch.co/go-to-review/welsend/11331)
- Staffing Support & Analytics for Manufacturing Company (5.0/5, Feb 15, 2022): Welsend provides staffing and data analytics services for an electronics manufacturing company. They have provided the support resources and a management team that handles 30 agents.
 [Read Full Review](https://clutch.co/go-to-review/welsend/11332)

##### Hospitality & leisure Experience
Welsend has received positive feedback from clients in the Hospitality & leisure industry, particularly for their professionalism, rapid execution, and high-quality service. A general manager from HRS Group praised their expertise in technical support and effective communication, which contributed to a smooth implementation of crucial services. Clients appreciate Welsend's competent management and the overall value they provide, making them a strong candidate for businesses seeking reliable partners in the Hospitality & leisure sector.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Outbound Call Support for Hotel Chain (5.0/5, Feb 15, 2022): Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support.
 [Read Full Review](https://clutch.co/go-to-review/welsend/11330)

#### 4.2 out of 5.0 rating for cost

What Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
[Read All Reviews](https://clutch.co/profile/welsend?verified=true#reviews)
- $200,000 to $999,999 (3 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Completed projects in 2 countries
- China (5 projects)
- Germany (1 projects)

[View Reviews](https://clutch.co/profile/welsend?verified=true#reviews)

---

### [WOW24-7](https://clutch.co/profile/wow24-7)
#### 4.8 out of 5 star rating (36 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Afton, WY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Call Center Services
- 65% Customer Service Outsourcing
- 10% IT Staff Augmentation

#### Company description
WOW24-7 is a distinguished provider of Contact Center Services, specializing in comprehensive Customer Support Services, including Inbound and Outbound Call Center solutions. With consistently positive feedback, 100% of reviews highlighted their professionalism, responsiveness, and commitment to continuous improvement. Clients appreciate their ability to enhance customer experience with 24/7 Phone Support and seamless Call Handling, ensuring high customer satisfaction.
[Visit Website](https://wow24-7.com/contact-center-outsourcing/?utm_source=clutch&utm_medium=referral)


#### Professional
The overall sentiment regarding WOW24-7's professionalism is highly positive. Clients consistently commend the team's friendly demeanor, responsiveness, and ability to handle inquiries efficiently. For instance, one client noted the impressive speed of email responses and the agents' competence in managing customer interactions. Another emphasized the agents' emotional intelligence, which fosters a caring connection with clients. Overall, feedback highlights WOW24-7's commitment to maintaining high standards in customer support, with no significant areas for improvement identified.
- Customer Service Support for Star Maps Retailer  (5.0/5, May 25, 2021): I think we have been very lucky with the agents. They are all very professional and committed to providing a good service for our company and for the customers that we have. WOW24-7 agents have been very professional and competent, but they also have great personalities. It’s important for us to not come out like robots in our communication with customers. [Read Full Review](https://clutch.co/go-to-review/wow24-7/35491)
- Customer Service Outsourcing for Pharmaceutical Company (5.0/5, Nov 25, 2025): WOW24-7's project management is very good. The team is friendly and professional. We communicate via virtual meetings. [Read Full Review](https://clutch.co/go-to-review/wow24-7/421864)
- Customer Support for Translation Company (5.0/5, Oct 18, 2020): The speed of their response time is quite impressive. We also appreciate that their agents remain patient and professional even in tense situations. [Read Full Review](https://clutch.co/go-to-review/wow24-7/90375)
- Customer Support Operations for Online Therapy Platform (5.0/5, Nov 20, 2020): WOW24-7 customer support representatives are very professional. They have been easy to communicate with and have always been ready to provide any information we request. [Read Full Review](https://clutch.co/go-to-review/wow24-7/119404)

#### 3 reviews mention Answering services

Answering services Experience
WOW24-7 has received predominantly positive feedback for their Answering services, with clients praising their responsiveness and effective onboarding. 90% of reviewers noted the team's commitment to meeting client needs and adaptability across time zones. Clients highlighted the quality of service, quick response times, and the proactive management approach as key strengths. However, some suggested improvements in technical expertise and communication clarity. Overall, WOW24-7 is regarded as a reliable partner in providing 24/7 customer support.
- 1 of 3 Answering services reviews are 5 stars
- 1 new review for Answering services in past 6 months
- $10,000 – $49,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/wow24-7#review-421864)

#### 17 reviews mention Call Center Services

Outsourced Customer Service for College Resource Website
5.0/5 — Wow24-7 provides ongoing customer service for an online resource platform. Their agents are available 24/7 year-round and focus on answering questions and providing guidance via phone calls and live chat.

- 14 of 17 Call Center Services reviews are 5 stars
- 2 new reviews for Call Center Services in past 6 months
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/wow24-7/38017)

#### Experience in 10 industries

WOW24-7 demonstrates significant expertise across various industries, including Information Technology, eCommerce, Education, and Telecommunications. Clients highlight strengths in 24/7 support, responsiveness, and adaptability, noting improved customer satisfaction and operational efficiency. Overall sentiment is positive, with endorsements of their proactive service and commitment to continuous improvement. Organizations seeking reliable customer support in tech, retail, or service-oriented sectors may find WOW24-7 particularly well-suited to their needs.
[Read All Reviews](https://clutch.co/profile/wow24-7?verified=true#reviews)

##### Software Experience
WOW24-7 has demonstrated strong expertise in providing continuous support for SaaS companies, ensuring 24/7 availability and rapid adaptation to client needs. Clients appreciate their quick establishment of knowledge bases and effective communication. The firm's ability to grasp industry specifics and enhance customer service workflows underlines its strengths in the Software industry. Overall, feedback indicates a reliable partnership, making WOW24-7 a commendable choice for businesses seeking robust software support solutions.
- 1 review for software industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Outsourced Support & Lead Qualification for SaaS Platform (5.0/5, Nov 14, 2017): Wow24-7 provides phone, chat, and email coverage to facilitate customer service efforts around the clock, acting as the first line of support for all queries. They also cultivate leads via outbound calls. 
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/28207)

##### Consumer Products Experience
The feedback from clients in the Consumer Products industry highlights wow24-7's effective customer service solutions, particularly in the apparel sector. Clients appreciate the company's responsiveness, competitive pricing, and efficient recruitment processes. Their ongoing support, including a dedicated account manager, enhances project management. While there is room for improvement in language skills for diverse markets, the overall sentiment remains positive, indicating that wow24-7 is well-equipped to meet the needs of businesses in the Consumer Products industry.
- 1 review for consumer products industry
- $10,000 – $49,000 avg. project cost
- BPO for Apparel & Fashion Brand (4.0/5, Jun 25, 2020): wow24-7 provides BPO services, managing the business' tickets every day of the week. Additionally, the team handles customer service over email.
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/121261)

##### Design Experience
WOW24-7 has garnered positive feedback in the Design industry, demonstrating strong expertise in customer support for design services. Clients praise their responsiveness, effective communication, and commitment to quality, leading to improved customer satisfaction and productivity. Their ability to integrate seamlessly with client teams and provide knowledgeable support has significantly enhanced operational efficiency. Overall, WOW24-7 is seen as a reliable partner for companies seeking professional design support, with a proven track record of delivering exceptional service.
- 2 reviews for design industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Support Operations for Design Agency (5.0/5, Jun 1, 2021): Wow24-7 provides customer support operations for a design agency. Their responsibilities include identifying external clients' needs, communicating with the internal account manager, and managing other issues. 
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/41049)
- Customer Service Outsourcing for Photo-Editing Co (5.0/5, Sep 15, 2024): WOW24-7 has provided customer support services for a photo-editing company since 2020. The team has handled QA, training, and customer support 24 hours a day, seven days a week via email, chat, and calls. [Read Full Review](https://clutch.co/go-to-review/wow24-7/314531)

##### Manufacturing Experience
WOW24-7 demonstrates significant expertise in supporting the manufacturing sector, particularly in providing around-the-clock technical and customer service. Clients appreciate their flexibility, talent, and cost-effectiveness, noting exceptional performance in after-hours support. The structured training and monitoring processes ensure high-quality service delivery. Overall, feedback reflects a strong positive sentiment, with clients feeling reassured by the dedication of WOW24-7's staff to contribute meaningfully to their operations.
- 1 review for manufacturing industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Support for Monitoring Device Manufacturer (5.0/5, Feb 6, 2023): WOW24-7 provides after-hours phone and online support for a monitoring device manufacturer. They also offer technical assistance and augment the internal team's staff during business hours.
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/179505)

##### Hospitality & leisure Experience
Clients have praised the company's expertise in delivering exceptional customer service within the Hospitality & Leisure industry, particularly for post-pandemic support. Their swift onboarding and effective communication have significantly improved client satisfaction, allowing businesses to efficiently manage increasing demand. The team's dedication to quality assurance and adaptability to various platforms enhances their overall service delivery. Overall, WOW24-7 is seen as a reliable outsourcing partner, noted for their responsiveness and commitment to continuous improvement.
- 2 reviews for hospitality & leisure industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Customer Service Outsourcing for Vacation Rental Platform  (5.0/5, Oct 14, 2019): wow24-7 provided customer service outsourcing services for a B2B vacation rentals platform. 
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/64133)
- Inbound Marketing for Global Travel Company (4.5/5, Jul 1, 2022): A global travel company hired WOW24-7 to manage their inbound volume after the pandemic. They provide daily support via ZenDesk and TalkDesk, as well as coverage on Salesforce and email.
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/148436)

##### Telecommunications Experience
WOW24-7 has demonstrated strong expertise in providing 24/7 customer support for the Telecommunications industry, effectively addressing client needs across multiple time zones. Clients commend their responsiveness and ability to prioritize urgent requests, highlighting their role as an essential support component. While their onboarding process is efficient, clients suggest enhancing technical expertise within their team. Overall, WOW24-7 is regarded as a reliable partner, particularly valued for their cost-effectiveness and adaptability in a fast-paced environment.
- 1 review for telecommunications industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for E-Commerce Operating System (5.0/5, Jul 16, 2021): Wow24-7 provides first response support for an e-commerce operating system company. They attend customers across different time zones within the guaranteed response hours that the client has set.
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/83271)

##### Energy & natural resources Experience
The provider demonstrates strong expertise in the Energy & natural resources sector, particularly in delivering 24/7 customer support for electric vehicle charging services. Clients commend their quick onboarding, responsive communication, and effective project management. The team's ability to log customer interactions and produce performance reports enhances service quality. Overall, the sentiment is positive, with clients noting a solid partnership that addresses challenges efficiently, making the company a suitable choice for businesses in this industry.
- 1 review for energy & natural resources industry
- $10,000 – $49,000 avg. project cost
- 24-Hour Customer Support Calls for Renewable Energy Co. (4.5/5, Sep 5, 2019): A first-level call center for an electric vehicle charging company, wow24-7 answers phone calls and addresses customer inquiries 24/7. Following stipulations, the team managed the training process internally.
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/38532)

##### Healthcare Experience
Client feedback highlights WOW24-7's exceptional expertise in providing empathetic customer support tailored for the Healthcare industry. Their ability to handle sensitive client interactions has resulted in increased customer satisfaction and retention for Calmerry, a therapy service. The company's customized solutions and efficient operations have significantly enhanced workflow and user experience, establishing WOW24-7 as a reliable partner in the Healthcare sector.
- 1 review for healthcare industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Support Operations for Online Therapy Platform (5.0/5, Nov 20, 2020): Wow24-7 provides customer support to an online therapy platform. The team caters to both client and therapist requests. The company aims to establish a positive and professional experience for its users.
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/119404)

##### IT Services Experience
WOW24-7 demonstrates strong expertise in customer support services, particularly in the IT Services industry. Clients appreciate their ability to handle multiple languages and effectively manage client inquiries, resulting in high lead qualification rates. The overall sentiment reflects satisfaction with service quality, responsiveness, and project management capabilities, highlighting WOW24-7's crucial role in enhancing customer engagement. Their competitive pricing further solidifies their position as a valuable partner for businesses seeking robust IT support.
- 1 review for it services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Multi-Lingual Tech Support for Development Firm (5.0/5, Apr 3, 2017): Wow24-7 is the customer support service for an app and web development company. The team handles backend support and answers client calls and chats to explain the development process and estimate costs.
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/102081)

##### Education Experience
WOW24-7 has received positive feedback from clients in the Education sector, highlighting their expertise in customer support. Clients noted their responsiveness, dedication to agent training, and successful implementation of omnichannel support. The service has significantly improved customer satisfaction and operational efficiency, allowing businesses to focus on core activities. Overall, WOW24-7 is recognized for its strong commitment to customer care, making them a suitable partner for organizations seeking reliable support in the Education industry.
- 2 reviews for education industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Outsourced Customer Service for College Resource Website (5.0/5, Dec 28, 2017): Wow24-7 provides ongoing customer service for an online resource platform. Their agents are available 24/7 year-round and focus on answering questions and providing guidance via phone calls and live chat.
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/38017)
- Help Desk Agents for Online Personal Transformation Co (5.0/5, Nov 21, 2025): WOW24-7 provides customer service help desk agents for an online personal transformation company. The team is responsible for managing the help desk and providing support to the client's customers. [Read Full Review](https://clutch.co/go-to-review/wow24-7/421256)

##### Other industries Experience
WOW24-7 has demonstrated strong expertise in providing customer support across various sectors, particularly in the Other industries sector. Client feedback highlights their effectiveness in delivering 24/7 customer service, seamless coordination, and rapid response times, which significantly improve customer satisfaction. Their adaptability and commitment to quality service, coupled with a flexible pricing structure, make WOW24-7 a valuable partner for businesses seeking reliable support solutions in this industry.
- 16 reviews for other industries industry
- 14 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- 24/7 Customer Support for E-Commerce Services Company (5.0/5, Jun 6, 2022): WOW24-7 is providing 24/7 customer support for an e-commerce services company. They’ve handled the hiring and training of talents. Currently, four resources are working on the account, including a team leader.
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/21750)
- Outsourced Support & Lead Qualification for SaaS Platform (5.0/5, Nov 14, 2017): Wow24-7 provides phone, chat, and email coverage to facilitate customer service efforts around the clock, acting as the first line of support for all queries. They also cultivate leads via outbound calls. 
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/28207)
- Customer Support Operations for Design Agency (5.0/5, Jun 1, 2021): Wow24-7 provides customer support operations for a design agency. Their responsibilities include identifying external clients' needs, communicating with the internal account manager, and managing other issues. 
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/41049)
- Customer Support for Translation Company (5.0/5, Oct 18, 2020): Wow24-7 provides round-the-clock call center services to a translation firm. The team first studied the client's needs and objectives to create a communication strategy that can help them grow their business.
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/90375)
- Multi-Lingual Tech Support for Development Firm (5.0/5, Apr 3, 2017): Wow24-7 is the customer support service for an app and web development company. The team handles backend support and answers client calls and chats to explain the development process and estimate costs.
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/102081)
- Customer Support Operations for Online Therapy Platform (5.0/5, Nov 20, 2020): Wow24-7 provides customer support to an online therapy platform. The team caters to both client and therapist requests. The company aims to establish a positive and professional experience for its users.
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/119404)
- BPO for Apparel & Fashion Brand (4.0/5, Jun 25, 2020): wow24-7 provides BPO services, managing the business' tickets every day of the week. Additionally, the team handles customer service over email.
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/121261)
- Helpdesk for Responsive Technology Provider (5.0/5, Dec 22, 2020): Wow24-7 provides ongoing call center services for an interactive response technology provider. The team handles the client's customer support service.
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/143556)
- Triage Support for SaaS Company (5.0/5, Nov 9, 2022): WOW24-7 augments a SaaS company's support team, providing triage support and first responses to support requests outside of the client's office hours. The agents have been trained in using Zendesk as the tool.
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/166036)
- Staff Augmentation for Software Development Firm (5.0/5, May 3, 2023): WOW24-7 has deployed a support champion to help a software development firm assist end customers. The service provider has shortlisted qualified candidates and conducted product training with the chosen talent. [Read Full Review](https://clutch.co/go-to-review/wow24-7/198991)
- Customer Service Outsourcing for Photo-Editing Co (5.0/5, Sep 15, 2024): WOW24-7 has provided customer support services for a photo-editing company since 2020. The team has handled QA, training, and customer support 24 hours a day, seven days a week via email, chat, and calls. [Read Full Review](https://clutch.co/go-to-review/wow24-7/314531)
- Customer Service Outsourcing for Risk Management Company (5.0/5, Sep 19, 2024): WOW24-7 provides customer support services for a risk management company. The team is responsible for providing level one customer support. [Read Full Review](https://clutch.co/go-to-review/wow24-7/315794)
- Customer Service Outsourcing for Software Co (4.5/5, Sep 20, 2024): WOW24-7 provides customer service support for a software company. The team has supported the client's customers with any questions that may arise. [Read Full Review](https://clutch.co/go-to-review/wow24-7/315887)
- Customer Service Outsourcing for SaaS Co (5.0/5, May 22, 2025): WOW24-7 expanded a SaaS company's live chat to 24/7. The team provided support on the client's referral platform and responded in their HubSpot ticket instance. [Read Full Review](https://clutch.co/go-to-review/wow24-7/376436)
- Customer Service Outsourcing for Pharmaceutical Company (5.0/5, Nov 25, 2025): WOW24-7 provides customer service outsourcing for a pharmaceutical firm's two brands. The team manages general email inquiries and provides reporting and QA to help identify areas for improvement. [Read Full Review](https://clutch.co/go-to-review/wow24-7/421864)
- Technical Support Services for Storage Solutions Company (5.0/5, Nov 27, 2025): WOW24-7 provides 24/7 technical support for a storage solutions company. The team coordinates with the client's regional service teams to ensure consistent communication and fast issue resolution. [Read Full Review](https://clutch.co/go-to-review/wow24-7/422295)

##### eCommerce Experience
WOW24-7 has garnered positive feedback in the eCommerce industry for its exceptional 24/7 customer support services, crucial for payment orchestration firms. Clients commend their proactive communication, responsiveness, and commitment to continuous improvement, which enhances customer experience and service quality. The team's alignment with client goals and adaptability to evolving needs further solidify their reputation as a reliable partner, making them a strong option for businesses seeking effective eCommerce support solutions.
- 1 review for ecommerce industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Payment Orchestration Company (5.0/5, Apr 30, 2026): WOW24-7 provided customer support for a payment orchestration company. The team offered 24/7 phone support to the client's customers. [Read Full Review](https://clutch.co/go-to-review/wow24-7/453825)

##### Information technology Experience
WOW24-7 has received positive feedback from clients in the Information Technology sector for their reliable 24/7 support services, which have significantly improved response times and ticket management. Clients commend their strong operational consistency, proactive communication, and ability to adapt based on feedback. Their strengths include effective triage processes and internal quality assurance, although there is room for improvement in deep product knowledge. Overall, they are seen as a valuable partner for enhancing customer support operations.
- 3 reviews for information technology industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Outsourcing for IT Company (5.0/5, Jun 19, 2025): WOW24-7 provides customer service support for an IT company. They've provided a customer service agent responsible for responding to the client's chat and email customer service requests. [Read Full Review](https://clutch.co/go-to-review/wow24-7/383435)
- Customer Service Outsourcing for Communication Platform (4.5/5, Apr 9, 2026): WOW24-7 provides customer service outsourcing for a communication platform. The team monitors incoming tickets, provides a first response, categorizes and prioritizes tickets, and handles basic troubleshooting. [Read Full Review](https://clutch.co/go-to-review/wow24-7/449144)
- Customer Support Services for Software Platform (5.0/5, May 6, 2026): WOW24-7 provides customer support services for a software platform. The team assists the client's end customers with training and troubleshooting support. [Read Full Review](https://clutch.co/go-to-review/wow24-7/455158)

##### Consumer products & services Experience
WOW24-7 is highly regarded in the Consumer products & services industry for its responsive and reliable support. Clients note their expertise in handling customer inquiries and managing membership registrations effectively. The team's commitment to continuous improvement and proactive management fosters a strong partnership, positively impacting operations. Overall, the feedback reflects a strong sentiment towards WOW24-7's ability to meet client needs and drive success, making them a solid choice for businesses in this sector.
- 1 review for consumer products & services industry
- $10,000 – $49,000 avg. project cost
- Call Center Services for Member Society (4.0/5, Mar 30, 2026): WOW24-7 provided call center services for a member society. The team handled customer service support, including registering customers for meetings and conferences and placing orders on the client's website. [Read Full Review](https://clutch.co/go-to-review/wow24-7/446601)

##### Retail Experience
WOW24-7 has received positive feedback from clients in the Retail industry, highlighting their expertise in customer support and their ability to provide 24/7 service. Clients noted the professionalism and emotional intelligence of WOW24-7 agents, allowing for empathetic and effective communication with customers. Their strengths include responsiveness, solid project management, and a strong dedication to understanding client needs. Overall, clients feel confident in WOW24-7 as a reliable partner, making it a potentially great fit for businesses seeking to enhance their customer service capabilities.
- 4 reviews for retail industry
- 3 reviews are 5 stars
- Less than $10,000 avg. project cost
- Customer Service Support for Star Maps Retailer  (5.0/5, May 25, 2021): Wow24-7 provides ongoing customer support services for a star maps retailer. The team answers customer queries, comments, and complaints and responds to social media messages. They also check orders. 
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/35491)
- Business Process Outsourcing for Retail Business (4.5/5, Sep 9, 2019): wow24- 7 agents provide customer service support, augmenting an internal team.
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/40676)
- Help Desk & Outbound Sales Call Center for Jewelry Makers (5.0/5, Apr 20, 2017): Wow24-7 provides online customer service solution through online chat and phone calls. They also provide outbound sales calls, and manage specific calls for groups of customers with particular needs.
 [Read Full Review](https://clutch.co/go-to-review/wow24-7/106777)
- Customer Service Outsourcing for Online Grocery Store (5.0/5, Nov 6, 2024): WOW24-7 provides customer service outsourcing services for an online grocery store. The team is responsible for sourcing agents to handle the client's customer support needs. [Read Full Review](https://clutch.co/go-to-review/wow24-7/328903)

---

### [Line One Contact Centres Inc](https://clutch.co/profile/line-one-contact-centres)
#### 4.3 out of 5 star rating (3 reviews)
- $1,000+ minimum project size
- 250 - 999 employees
- Calgary, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 35% Call Center Services
- 25% Customer Service Outsourcing
- 20% IT Managed Services
- 10% Business Consulting

#### Company description
Line One Contact Centres Inc is a provider of comprehensive Contact Center Services, including Customer Support Services, Inbound and Outbound Call Center operations, and Customer Care Services. Across their reviews, they are praised for their exceptional service delivery, flexibility, and responsiveness, achieving a 90% answer rate with no complaints and consistently maintaining a low margin of error.
[Visit Website](https://lineone.ca)


#### 3 reviews mention Call Center Services

IT Help Desk Services for National Homebuilding Company 
4.5/5 — A national housebuilding company hired Line One Contact Centres Inc for IT help desk services. The team provides after-hours support for tier one and two level services using ServiceNow.

- 0 of 3 Call Center Services reviews are 5 stars
- $1,000,000 – $9,999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/line-one-contact-centres/175145)

#### 4.3 out of 5.0 rating for cost

What Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
[Read All Reviews](https://clutch.co/profile/line-one-contact-centres?verified=true#reviews)
- $200,000 to $999,999 (2 reviews)
- $10,000,000 + (1 reviews)

#### Very responsive

Line One Contact Centres Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 3 cities
- Calgary, Alberta (1 projects)
- Toronto, Ontario (1 projects)
- Quebec, Quebec (1 projects)

[View Reviews](https://clutch.co/profile/line-one-contact-centres?verified=true#reviews)

---

### [Emapta](https://clutch.co/profile/emapta)
#### 4.7 out of 5 star rating (3 reviews)
- 10,000+ employees
- Mandaluyong, Philippines

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 15% Call Center Services
- 5% Engineering
- 25% Finance & Accounting Outsourcing (FAO)
- 5% HR Consulting
- 25% IT Staff Augmentation

#### Company description
Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
[Visit Website](http://www.emapta.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reliable
Emapta has received positive feedback regarding their reliability, particularly from the CEO of LifeDNA, who emphasized their ability to meet expectations and provide necessary support for team productivity. The client noted, "Emapta definitely provides great service and wonderful working spaces," highlighting their effectiveness in communication and attention to client needs. Overall, the sentiment reflects a strong trust in Emapta as a dependable partner for offshore services, despite minor suggestions for improvement.
- BPO Services for Health Company (4.0/5, Nov 11, 2020): Emapta has been able to deliver and meet our expectations. Their working environment has helped increase my team’s productivity and efficiency at work. When COVID-19 started, they also helped us in our transition to a remote working system. [Read Full Review](https://clutch.co/go-to-review/emapta/111587)

#### Experience in 3 industries

Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and genetics. Clients in healthcare praised their ability to reduce development costs while maintaining quality, resulting in rapid patient acquisition. In the energy sector, Emapta excelled in assembling talented teams, enhancing operational flexibility. For the genetics industry, they provided essential human resource management and a conducive work environment, boosting team productivity. Overall, feedback indicates a strong sentiment of satisfaction, highlighting Emapta's adaptability and effective communication.
[Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews)

##### Healthcare Experience
Emapta demonstrates strong expertise in the Healthcare industry, particularly in project development and marketing support for medical practices. Clients appreciate their timely communication, competitive pricing, and ability to understand complex challenges. One notable success included a fully booked clinic within eight weeks of opening, showcasing their effective marketing strategies. Overall, Emapta's diverse team and proactive approach make them a valuable partner for healthcare organizations seeking to enhance operational efficiency and patient engagement.
- 1 review for healthcare industry
- 1 review is 5 stars
- Unknown avg. project cost
- Website Dev for Health Care Provider (5.0/5, Oct 25, 2020): EMAPTA provided website development services for a health care company. The team handled the design and development of the project.
 [Read Full Review](https://clutch.co/go-to-review/emapta/96999)

##### Energy & natural resources Experience
Emapta demonstrates strong expertise in the Energy & natural resources sector, providing essential support in assembling engineering teams quickly and effectively. Clients, such as Solectric Australia, commend Emapta for sourcing top talent, significantly enhancing operational flexibility and competitiveness. The positive sentiment surrounding their collaboration emphasizes Emapta's transparency and reliability, making them a valuable partner for businesses seeking to strengthen their workforce and adapt to market demands.
- 1 review for energy & natural resources industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Office Based Services for Electrical & Electronic Mfr. (5.0/5, Oct 9, 2020): EMAPTA provided virtual assistant services for an electrical/electronic manufacturer based in Australia. The team provides offshore support for the client, the most recent one is to create an engineering dept.
 [Read Full Review](https://clutch.co/go-to-review/emapta/83262)

##### Other Industry Experience
Emapta has demonstrated significant expertise in supporting companies within the Other Industry, particularly in talent acquisition and human resources. Clients have praised their ability to provide skilled personnel, conducive work environments, and responsive communication. The overall sentiment is favorable, with emphasis on Emapta's capacity to enhance productivity and adapt to client needs, although minor improvements in attendance tracking and banking partnerships were noted. This positions Emapta as a reliable partner for businesses seeking operational support and growth.
- 1 review for other industry industry
- Unknown avg. project cost
- BPO Services for Health Company (4.0/5, Nov 11, 2020): EMAPTA provides ongoing BPO services for a health company. The team provides human resources management, payroll, employee benefits, amenities, technical support, and a lot more.
 [Read Full Review](https://clutch.co/go-to-review/emapta/111587)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients have consistently praised Emapta for their competitive pricing and excellent value for money. One client noted their ability to reduce development costs while maintaining quality, stating Emapta was 'price competitive to other companies considered.' Another emphasized the transparency and efficiency Emapta provided, which contributed to their business growth. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and the quality of services rendered.
[Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)

#### Completed projects in 2 countries
- Australia (2 projects)
- United States (1 projects)

This provider is available in 7 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
This provider is fluent in 5 languages:
- English
- French
- German
- Japanese
- Spanish
[View Reviews](https://clutch.co/profile/emapta?verified=true#reviews)

---

### [Blue Valley Marketing](https://clutch.co/profile/blue-valley-marketing)
#### 4.9 out of 5 star rating (16 reviews)
- $5,000+ minimum project size
- $25 - $49 average hourly rate
- 250 - 999 employees
- Home, KS

#### Services Provided - Allocation of Expertise by Percentage
- 35% Call Center Services
- 40% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
Blue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries.
[Visit Website](https://www.bluevalleymarketing.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Professional
Blue Valley Marketing has received highly positive feedback regarding their professionalism. Clients have noted their exceptional communication, prompt responses, and flexibility throughout project execution. One client emphasized their commitment to delivering high-quality service, stating, 'Their professionalism and commitment to our project were evident throughout.' Overall, the sentiment reflects a strong appreciation for Blue Valley's ability to meet client needs and exceed expectations, making them a highly recommended partner for inbound call center solutions.
- Call Center Services for Consumer Services Company (5.0/5, Sep 7, 2023): Their prompt response, flexibility and professionalism. The support and communication were excellent; they understood our needs and delivered promptly. They went beyond what we expected from them, providing ideas that made the project exceptional. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/231201)

#### 11 reviews mention Call Center Services

Customer Support Services for Restaurant Business
5.0/5 — A restaurant company hired Blue Valley Marketing to help them improve their customer service and reduce the wait times for orders. The team's work involved providing round-the-clock phone support services.&nbsp;
- 10 of 11 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/230900)

#### Responsive

Blue Valley Marketing is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 13 cities
- Orlando, Florida (1 projects)
- Sandy Springs, Georgia (1 projects)
- Nashville, Tennessee (1 projects)
- Chicago, Illinois (1 projects)
- Southfield, Michigan (1 projects)
- Newark, New Jersey (1 projects)
- New York City, New York (2 projects)
- Cleveland, Ohio (1 projects)
- Milwaukee, Wisconsin (1 projects)
- Neenah, Wisconsin (1 projects)
- Santa Clara, California (1 projects)
- Fort Atkinson, Wisconsin (1 projects)
- Las Vegas, New Mexico (1 projects)

This provider is available in 1 time zone:
- Central Standard Time (CST)
This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/blue-valley-marketing?verified=true#reviews)

---

### [Unee Solutions](https://clutch.co/profile/unee-solutions)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Bengaluru, India

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 50% Call Center Services
- 10% Customer Service Outsourcing
- 15% Sales Outsourcing

#### Company description
Unee Solutions is a provider of Contact Center Services specializing in lead generation and appointment bookings. They are praised for their exceptional work ethics and innovative solutions, with 100% of reviewers highlighting their ability to tailor services to niche markets. Clients appreciate the significant time savings and increased leads achieved through their telemarketing services.
[Visit Website](http://www.leadtomarket.com)


#### Innovative
Clients have praised the company for its innovative approach to lead generation, emphasizing their ability to think outside the box and provide tailored solutions for niche markets. One client noted their exceptional work ethic and the invaluable time saved through their services, stating, "They are great at thinking out of the box". Overall sentiment reflects strong satisfaction with their innovative strategies and effectiveness in generating leads.

#### 1 review mentions Call Center Services

Lead Generation for Hospitality Company
5.0/5 — 
- 1 of 1 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/unee-solutions/37164)

#### Experience in 1 industry

Unee Solutions demonstrates significant expertise in the Hospitality & Leisure sector, particularly in lead generation and client acquisition for new businesses. Clients commend their tailored approach and exceptional work ethic, highlighting their ability to deliver results beyond traditional methods. The overall sentiment reflects strong satisfaction, noting invaluable time savings and an increase in leads. This provider is well-suited for businesses in niche markets seeking customized solutions for growth.
[Read All Reviews](https://clutch.co/profile/unee-solutions?verified=true#reviews)

##### Hospitality & leisure Experience
The client feedback highlights Unee Solutions' strong expertise in lead generation and appointment bookings specific to the Hospitality & leisure industry. Their tailored approach has proven effective for a new Bed and Breakfast, significantly increasing the volume of leads generated compared to previous in-house efforts. Overall sentiment is highly positive, emphasizing the company's exceptional work ethics, innovative problem-solving, and the invaluable time savings they provide. This makes Unee Solutions a strong candidate for businesses seeking specialized support in the Hospitality & leisure sector.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation for Hospitality Company (5.0/5, Dec 24, 2017):  [Read Full Review](https://clutch.co/go-to-review/unee-solutions/37164)

#### 4.5 out of 5.0 rating for cost

What Clients Have Said
Clients express a strong sentiment regarding Unee Solutions' value for money, noting that while their monthly expenses increased from $1,500 to approximately $2,000, the significant rise in lead generation from 2-4 to 15-20 leads justifies the cost. One client emphasized the invaluable time saved and the tailored approach that distinguishes Unee Solutions from competitors. Overall, feedback highlights satisfaction with pricing structures and the perceived quality of service delivered.
[Read All Reviews](https://clutch.co/profile/unee-solutions?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)

---

### [HelpSquad](https://clutch.co/profile/helpsquad)
#### 5 out of 5 star rating (11 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Doylestown, PA

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 30% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
HelpSquad is a customer service center offering a range of services, including inbound call center and customer support services. The company is lauded for its exceptional communication and alignment with client needs, achieving around 33% labor cost savings and enhancing service hours by 25%. Approximately 100% of reviewers praise their project management and adaptability, highlighting their ability to deliver tailored solutions promptly.
[Visit Website](https://helpsquad.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 8 reviews mention Call Center Services

Call Center Services for Property Management Company
5.0/5 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms.
- 8 of 8 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/helpsquad/424826)

#### Experience in 9 industries

HelpSquad has garnered positive feedback across various industries, including Real Estate, Education, Advertising & Marketing, Medical, Manufacturing, and Software. Clients commend their responsiveness, exceptional customer service, and cost-effectiveness. In Real Estate, they improved guest communication and reduced labor costs. In Education, they provided seamless call center support. In Advertising & Marketing, they successfully increased lead generation. Overall, HelpSquad's expertise and personalized approach make them a strong fit for businesses seeking customer service and support solutions.
[Read All Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews)

##### Real estate Experience
HelpSquad has demonstrated significant expertise in the real estate sector, particularly in residential property management for short-term rentals. Clients appreciate their exceptional communication and the efficiency of their guest services team, which has led to a 25% increase in guest communication hours and a 33% reduction in labor costs. The company's strong alignment with client values and culture, combined with their timely project management, makes them a valuable partner for businesses in the real estate industry.
- 1 review for real estate industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center Services for Property Management Company (5.0/5, Dec 10, 2025): HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. [Read Full Review](https://clutch.co/go-to-review/helpsquad/424826)

##### Education Experience
HelpSquad has received positive feedback from clients in the Education industry for their comprehensive support and innovative solutions. Notably, National University highlighted their effective live chat and call center services, which seamlessly integrated with existing systems like Salesforce. Clients appreciate the personalized service and technical expertise provided at a competitive price. The overall sentiment indicates that HelpSquad is a valuable partner for educational institutions seeking to enhance student engagement and operational efficiency.
- 1 review for education industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Staff Aug for Higher Education Institution (5.0/5, Jul 24, 2025): HelpSquad provided live chat and call center staff augmentation for a higher education institution. The team also offered chat analytics and integrated Salesforce into the client's CRM. [Read Full Review](https://clutch.co/go-to-review/helpsquad/393011)

##### Pharmaceuticals Experience
HelpSquad has demonstrated strong expertise in the Pharmaceuticals industry, particularly through their successful integration of live chat solutions for Azzur Group. The client praised HelpSquad for their responsiveness and the impactful outcomes, including increased lead generation and enhanced customer communication. The consistent project delivery and support reflect HelpSquad's capabilities in catering to the specific needs of the life sciences sector, making them a suitable partner for businesses seeking reliable support in this industry.
- 1 review for pharmaceuticals industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- API Integration for Life Science Community (5.0/5, Feb 29, 2024): A life science community has hired HelpSquad for API integration. The team is helping the client integrate HelpSquad live chat into the client's websites. [Read Full Review](https://clutch.co/go-to-review/helpsquad/272451)

##### Business services Experience
HelpSquad has demonstrated strong expertise in the Business services sector by effectively developing virtual assistants to enhance customer support operations. Clients commend their ability to understand specific needs and deliver solutions that save time and improve efficiency. Overall sentiment reflects high satisfaction with project management, timely delivery, and a collaborative approach, making HelpSquad a reliable partner for businesses seeking to streamline customer interactions.
- 1 review for business services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Virtual Agent Dev for Omnichannel Support Solutions Co (5.0/5, Feb 22, 2024): An omnichannel support solutions company hired HelpSquad for virtual assistant development. Based on the client's needs, the team created a virtual assistant to attend phone calls, emails, and live chats. [Read Full Review](https://clutch.co/go-to-review/helpsquad/270777)

##### Software Experience
HelpSquad, LLC demonstrates strong expertise in the Software industry, as evidenced by their ability to increase leads by 25% for clients. They are praised for their attentiveness, timely project delivery, and ability to tailor solutions to specific client needs. Their high ratings and referrals highlight their value and effectiveness, making them a promising choice for businesses seeking reliable support in lead generation and customer engagement.
- 1 review for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Software Company (5.0/5, Feb 14, 2024): HelpSquad, LLC provided call center services for a software company. Their responsibilities included providing a sales representative to answer calls after hours and assist in initial leads gathering. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268861)

##### Advertising & marketing Experience
HelpSquad has demonstrated expertise in the Advertising & marketing industry, particularly in lead generation and customer engagement. Clients have highlighted their impressive customer service and effective 24/7 live chat management, resulting in measurable outcomes such as a consistent increase in leads. With a strong alignment of company values and culture, HelpSquad is well-regarded for their responsiveness and project management, making them a viable option for businesses seeking to enhance their marketing efforts.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Conversion Optimization for Digital Marketing Agency (5.0/5, Nov 18, 2024): A digital marketing agency hired HelpSquad to increase leads and communicate with customers. The team manages the client's live chat on their website 24/7. [Read Full Review](https://clutch.co/go-to-review/helpsquad/331803)

##### Medical Experience
HelpSquad has demonstrated strong expertise in the Medical industry by effectively managing website chats and customer service for clients. Feedback highlights their timely and professional handling of inquiries, as well as their adaptability and willingness to accommodate changes rapidly. The positive sentiment from clients, who appreciate HelpSquad's alignment with company values and efficient project management, indicates that they are a reliable partner for medical businesses seeking enhanced customer engagement.
- 1 review for medical industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Outsourcing for Medical Company (5.0/5, Aug 1, 2024): HelpSquad has been hired by a medical company to manage their customer service. The team is tasked with responding to chat inquiries, speaking to leads, creating records, and answering any customer questions. [Read Full Review](https://clutch.co/go-to-review/helpsquad/304600)

##### Consumer Products Experience
HelpSquad has demonstrated strong expertise in the Consumer Products industry, particularly through its partnership with Mason Bottle. The company effectively enhanced customer service with 24/7 live chat, resulting in a 25% increase in conversion rates and a 15% decrease in abandoned carts. Clients appreciate HelpSquad's responsiveness and alignment with company values, indicating a solid value proposition and commitment to customer centricity, making them a suitable partner for businesses in the Consumer Products sector.
- 1 review for consumer products industry
- 1 review is 5 stars
- Unknown avg. project cost
- Live Chat Support Services for Consumer Products Company (5.0/5, Jul 30, 2024): HelpSquad provides live chat support services for a consumer products company. The team provides round-the-clock customer service through the client's website and addressed concerns professionally.  [Read Full Review](https://clutch.co/go-to-review/helpsquad/304085)

##### Manufacturing Experience
HelpSquad has demonstrated expertise in the Manufacturing industry by providing comprehensive support for customer service and sales operations. Clients have praised their ability to improve product development and revenue growth while maintaining low customer churn. The dedicated account management and effective reporting systems have been highlighted as key strengths, ensuring responsive service and transparency. Overall, HelpSquad's capabilities make them a valuable partner for manufacturing firms seeking enhanced operational efficiency and customer engagement.
- 1 review for manufacturing industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Customer Service & Sales Support for Survey Kiosk Company (5.0/5, Mar 1, 2024): HelpSquad provides 24/7 customer service to a survey kiosk manufacturer's enterprise-level customers via phone, email, and chat. The team also manages sales executives' calendars and procures prospect lists. [Read Full Review](https://clutch.co/go-to-review/helpsquad/272611)

##### Supply Chain, Logistics, and Transport Experience
HelpSquad demonstrates strong expertise in the Supply Chain, Logistics, and Transport industry, as evidenced by their effective support for clients like New Horizon Movers. The company excels in improving booking rates, achieving a closing-to-bookings conversation rate over 35%. Clients appreciate HelpSquad's responsiveness and timely communication, highlighting their value for cost and cultural fit. Overall, HelpSquad is positioned as a reliable partner for businesses seeking to enhance their operational efficiency in this sector.
- 1 review for supply chain, logistics, and transport industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Moving & Storage Company (5.0/5, Feb 13, 2024): HelpSquad, LLC provides call center services for a moving and storage company. HelpSquad, LLC's sales representative team assists the client with cold calling and managing warm leads. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268656)

##### Healthcare Experience
HelpSquad, LLC has demonstrated strong expertise in the Healthcare sector, particularly in virtual assistant services for dental practices. Clients commend their responsiveness, attentiveness to detail, and ability to streamline operations, significantly improving appointment scheduling and billing processes. The impact of their services is evident, with measurable outcomes such as increased collections and enhanced patient access. Overall, HelpSquad is highly recommended for Healthcare businesses seeking efficient support solutions.
- 1 review for healthcare industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry (5.0/5, Feb 12, 2024): HelpSquad, LLC provides ongoing virtual assistant services for a dental clinic. The goal is to alleviate the client's internal staff workload. This includes inbound/outbound calls, billing, and data entry. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268247)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight HelpSquad's competitive pricing and strong value for money. One client noted a 33% labor cost savings while maintaining high service quality, emphasizing the good value for cost. Another praised the personalized service and broad technical depth relative to their budget. Overall sentiment reflects satisfaction with the affordability and effectiveness of the services provided, with multiple clients stating that HelpSquad fits well within their budgets and meets their needs without sacrificing quality.
[Read All Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews)
- Less than $10,000 (3 reviews)
- $10,000 to $49,000 (3 reviews)
- $50,000 to $199,999 (1 reviews)
- $200,000 to $999,999 (1 reviews)

#### Very responsive

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [BitWide](https://clutch.co/profile/bitwide)
#### 5 out of 5 star rating (12 reviews)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- Calgary, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 30% Call Center Services
- 15% Content Writing Services
- 25% Email Marketing
- 30% Sales Outsourcing

#### Company description
BitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs.
[Visit Website](https://bitwide.com/)


#### Team players
Clients frequently commend BitWide for their collaborative approach, emphasizing that the team acts as an extension of their own. One client noted, "The BitWide team brings personality to their sales outreach," highlighting their commitment to human interaction. Feedback also reflects a strong communication process, with regular updates and meetings, fostering a sense of teamwork. Overall, the sentiment is highly positive, with clients appreciating the team's adaptability and dedication throughout the project.
- LinkedIn & Email Outreach for Web & App Development Company (5.0/5, Nov 3, 2022): The BitWide team brings personality to their sales outreach and you experience an extension of your own team rather than automated outreach with no human element. We communicate with the team regularly through scheduled check-in calls, emails, as well as weekly meetings to discuss progress. BitWide communicates this very well and is assuring in their steps to identify challenges right out of the gate. [Read Full Review](https://clutch.co/go-to-review/bitwide/165256)

#### Experience in 4 industries

BitWide has demonstrated expertise across multiple industries including business services, advertising & marketing, IT services, and various other sectors. Clients commend their effective lead generation, outreach capabilities, and strong communication skills. Overall sentiment reflects high satisfaction, with particular praise for their ability to adapt strategies and deliver measurable outcomes, especially in increasing meeting rates and generating qualified leads. This positions BitWide as a strong candidate for clients in need of sales outreach and marketing support across diverse sectors.
[Read All Reviews](https://clutch.co/profile/bitwide?verified=true#reviews)

##### Software Experience
BitWide has garnered positive feedback for their expertise in enhancing market awareness and generating qualified leads in the Software industry. Clients commend their communicative, responsive, and adaptable project management approach, which has led to significant improvements in deal close rates and lead volumes. Their professionalism and focus on client time further strengthen their reputation. Overall, BitWide appears to be a strong fit for organizations seeking effective outsourced sales solutions.
- 1 review for software industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for CRM Company (5.0/5, Oct 11, 2023): BitWide provides call center services for a CRM company. Their responsibilities include ongoing cold calling, email, and LinkedIn outreach. [Read Full Review](https://clutch.co/go-to-review/bitwide/240107)

##### Consumer Products Experience
BitWide has demonstrated expertise in enhancing sales outreach for the Consumer Products sector, with a focus on expanding clientele and revenue. Clients appreciate their strong communication and responsiveness, which fosters effective collaboration. One client noted impressive results in booking meetings, although timely execution of calling campaigns could be improved. Overall, BitWide's value for cost and targeted strategies make them a compelling choice for businesses in the Consumer Products industry seeking to boost their outreach efforts.
- 1 review for consumer products industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Sales Outreach for IT Company (5.0/5, Jan 24, 2024): BitWide provided call center services for an IT company. They were responsible for connecting with prospects through LinkedIn and following up with unresponsive leads each month through phone calls. [Read Full Review](https://clutch.co/go-to-review/bitwide/263928)

##### IT Services Experience
BitWide has received positive feedback for its effective lead generation strategies, particularly in the manufacturing and transportation sectors. Clients appreciate their adherence to deadlines, communication transparency, and adaptability in employing various tactics to achieve results. The company's expertise in generating warm leads and enhancing brand awareness showcases its strengths in the IT Services industry, making BitWide a promising choice for businesses seeking to boost their market presence.
- 1 review for it services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Sales Outsourcing for ERP & BI Company (5.0/5, Nov 2, 2023): BitWide provided sales outreach services for an ERP and BI company. Their responsibilities included LinkedIn outreach and cold calling to generate leads in manufacturing, transportation, and other industries. [Read Full Review](https://clutch.co/go-to-review/bitwide/246319)

##### Business services Experience
BitWide has garnered positive feedback in the Business services industry for its effective lead generation and client engagement strategies. Clients appreciate the company's commitment to delivering measurable outcomes and maintaining open communication throughout projects. Their strengths include high adaptability and a trustworthy team, with the CEO's active involvement noted as a significant advantage. Overall, BitWide is viewed as a reliable partner for businesses seeking to enhance their outreach and client acquisition efforts.
- 1 review for business services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Sales Outsourcing for Digital Marketing Company (5.0/5, Nov 2, 2023): BitWide was hired by a digital marketing company to help with their lead generation. They've used email and phone calls to generate quality leads for the client. [Read Full Review](https://clutch.co/go-to-review/bitwide/246335)

##### Advertising & marketing Experience
BitWide has received positive feedback from clients in the Advertising & Marketing industry, highlighting their expertise in lead generation and prospect outreach. Clients appreciated their proactive communication, tailored service packages, and ability to deliver measurable results, such as increased qualified leads and profitability. Their collaborative approach and understanding of client goals were particularly noted as strengths, suggesting BitWide is a reliable partner for businesses seeking to enhance their marketing strategies.
- 2 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Marketing Strategy & Cold Calling for Marketing Agency (5.0/5, Jul 31, 2022): BitWide helped a marketing and branding agency create a marketing strategy and provide call center services to increase market share. They listed 500 companies, created a script, and offered financial support.
 [Read Full Review](https://clutch.co/go-to-review/bitwide/152192)
- Lead Generation for Marketing Consultancy (5.0/5, Oct 11, 2023): BitWide provided lead generation, prospect outreach, and lead qualification services for a marketing consultancy. [Read Full Review](https://clutch.co/go-to-review/bitwide/240125)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praised BitWide for offering good value for cost, with many noting that their pricing fit within budgetary constraints. A President highlighted the company's 'good value for cost,' while a Founder emphasized their 'reasonable pricing.' Overall, the sentiment regarding BitWide's pricing is positive, as clients recognize their affordability relative to the quality of service provided, contributing to successful lead generation and project outcomes.
[Read All Reviews](https://clutch.co/profile/bitwide?verified=true#reviews)
- Less than $10,000 (6 reviews)
- $10,000 to $49,000 (3 reviews)

#### Completed projects in 4 countries
- Canada (6 projects)
- India (1 projects)
- Russia (1 projects)
- United States (1 projects)

[View Reviews](https://clutch.co/profile/bitwide?verified=true#reviews)

---

### [Outsource and Save](https://clutch.co/profile/outsource-save)
#### 5 out of 5 star rating (8 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees

#### Services Provided - Allocation of Expertise by Percentage
- 35% Back Office Outsourcing
- 35% Call Center Services
- 15% Customer Service Outsourcing
- 15% Sales Outsourcing

#### Company description
Outsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.
[Visit Website](https://outsourceandsave.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 1 review mentions Answering services

Answering services Experience
Outsource and Save has received overwhelmingly positive feedback in their Answering services, with 100% of clients satisfied with their results. Strengths highlighted include their effective communication, bilingual staff, and ability to streamline operations, particularly in scheduling and logistics. Clients appreciate their transparency and quick onboarding process. Notably, their strategic hiring led to significant payroll savings and improved customer service, ensuring no missed calls or appointments.
- 1 of 1 Answering services reviews is 5 stars
- $50,000 – $199,999 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/outsource-save#review-304437)

#### 3 reviews mention Call Center Services

Staff Hiring Services for Laundry Company
5.0/5 — Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery logistics.
- 3 of 3 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/outsource-save/304437)

#### Experience in 7 industries

Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.
[Read All Reviews](https://clutch.co/profile/outsource-save?verified=true#reviews)

##### Manufacturing Experience
Outsource and Save has demonstrated exceptional expertise in the Manufacturing industry, particularly in the creation of custom prosthetic and orthotic devices. Their telemarketing and back-office support have significantly enhanced client outreach and operational efficiency for businesses like Bright Light Fabrications. Clients commend their responsiveness, budget-friendly services, and effective project management, leading to improved sales and customer satisfaction. Overall, their ability to deliver high-quality support makes them a strong candidate for manufacturing businesses seeking operational enhancement.
- 1 review for manufacturing industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Telemarketing & Data Entry Outsourcing for Manufacturing Co (5.0/5, Aug 1, 2024): Outsource and Save provides B2B telemarketing services for a manufacturing company. The team performs customer support, data entry records, and order-taking processes. [Read Full Review](https://clutch.co/go-to-review/outsource-save/304661)

##### Financial services Experience
Outsource and Save has demonstrated strong expertise in the Financial services industry, particularly in commercial and residential real estate financing. Clients report significant growth in earnings and client retention rates exceeding 90%. The firm's alignment with client values and proactive communication enhances their effectiveness. Positive feedback highlights their professionalism and integration into clients' operations, making them a valuable partner for businesses seeking to scale in the financial sector.
- 1 review for financial services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Campaign Dev & Client Outreach for Real Estate Financing Co (5.0/5, Aug 1, 2024): Outsource and Save has been hired by a real estate financing company to provide existing and new client outreach services. The team has also developed campaigns, aiming to increase the client's earnings. [Read Full Review](https://clutch.co/go-to-review/outsource-save/304657)

##### Consumer products & services Experience
Outsource and Save has demonstrated significant expertise in the Consumer products & services industry, particularly in operational logistics and staff management for companies like Pick N Drop Laundry. Clients praise their affordable pricing, effective communication, and the ability to streamline processes, leading to heightened customer satisfaction and operational efficiency. Their bilingual staffing solutions have notably expanded client service capabilities, making them a strong fit for businesses seeking reliable and adaptable support in this sector.
- 1 review for consumer products & services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Staff Hiring Services for Laundry Company (5.0/5, Aug 1, 2024): Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery logistics. [Read Full Review](https://clutch.co/go-to-review/outsource-save/304437)

##### Consulting Experience
Outsource and Save has received positive feedback within the Consulting industry for their expertise in lead management and appointment setting. Clients appreciate their diligence and strong communication, emphasizing the effectiveness of their workflow and adaptability to client needs. The company's ability to alleviate workload through meticulous follow-ups and appointment scheduling showcases their impact, making them a suitable choice for businesses seeking reliable consulting support.
- 1 review for consulting industry
- 1 review is 5 stars
- Unknown avg. project cost
- BPO Services for Franchise Consulting Company (5.0/5, Apr 27, 2022): Outsource and Save provided BPO services for a franchise consulting company. They used a CRM for data entry and followed up with sales calls, emails, and texts to set an appointment with the client.
 [Read Full Review](https://clutch.co/go-to-review/outsource-save/16813)

##### Human Resources Experience
Outsource and Save has garnered positive feedback in the Human Resources industry, particularly for their effective sales and recruitment support during challenging times. Clients appreciate their thorough intake process, excellent customer service, and the ability to deliver tangible results, such as a 60% profit increase. Their expertise in aligning workflows and processes demonstrates a strong commitment to client needs, making them a suitable partner for businesses seeking HR solutions.
- 1 review for human resources industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Sales & Recruitment for Staffing & Recruiting Company (5.0/5, Apr 13, 2022): Outsource and Save provided recruiting and sales services for a staffing and recruiting company. They presented a service agreement that outlined logistics and assisted the client's in reopening the business.
 [Read Full Review](https://clutch.co/go-to-review/outsource-save/15862)

##### Healthcare Experience
Outsource and Save has received positive feedback from healthcare clients, highlighting their expertise in administrative management and customer service optimization. Clients noted a significant improvement in patient satisfaction and operational efficiency, with one client reporting a 70% reduction in payroll costs. Their proactive communication and ability to tailor services to specific needs were also praised. Overall, the sentiment reflects their strong impact in the healthcare sector, making them a suitable choice for organizations seeking effective outsourcing solutions.
- 2 reviews for healthcare industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center Services for Management Service Organization (5.0/5, Apr 13, 2022): Outsource and Save provides telephone operator and customer service for a management service organization. The tasks include inbound and outbound scheduling, insurance verification, and communication services.
 [Read Full Review](https://clutch.co/go-to-review/outsource-save/15861)
- Administrative Support for Prosthetic and Orthotic Provider (5.0/5, Apr 13, 2022): Outsource and Save provides administrative support to a prosthetic and orthotic medical provider. They're responsible for incoming data entry, account updates, processing, and case tracking, among other things.
 [Read Full Review](https://clutch.co/go-to-review/outsource-save/15863)

##### Construction Experience
Outsource and Save has received positive feedback from clients in the Construction industry, particularly in plumbing services. Clients appreciated the company's ability to manage high volumes of calls, coordinate jobs efficiently, and reduce payroll costs by over 68%. Their training and operational support were highlighted as key strengths, ensuring seamless integration without noticeable accents. This expertise in remote management and cost efficiency makes them a strong candidate for businesses seeking reliable outsourcing solutions in the Construction sector.
- 1 review for construction industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Plumbing Company (5.0/5, Apr 13, 2022): A plumbing company hired Outsource and Save for call center services. They handled inbound and outbound calls for appointment booking, end client’s concerns, property management, quotations, and bookkeeping. 
 [Read Full Review](https://clutch.co/go-to-review/outsource-save/15860)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.
[Read All Reviews](https://clutch.co/profile/outsource-save?verified=true#reviews)
- $10,000 to $49,000 (3 reviews)
- Less than $10,000 (1 reviews)
- $50,000 to $199,999 (1 reviews)
- $200,000 to $999,999 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

---

### [Rooqet](https://clutch.co/profile/rooqet)
#### 5 out of 5 star rating (1 reviews)
- < $25 average hourly rate
- 10 - 49 employees
- Yerevan, Armenia

#### Services Provided - Allocation of Expertise by Percentage
- 20% Call Center Services
- 40% Customer Service Outsourcing
- 40% Sales Outsourcing

#### Company description
Rooqet is a sales outsourcing company specializing in B2B lead generation and call scheduling. Their reviews indicate a high level of client satisfaction, with impressive communication and a strong alignment of company values. Rooqet is praised for their emotional and responsible client approach, with 100% of reviewers highlighting their effective project management and proactive communication.
[Visit Website](https://rooqet.com/)


#### Hard working
Clients consistently commend Rooqet for their hard work and dedication. One CEO highlighted the 'super hard work' of Rooqet's CEO in successfully closing deals, while another noted their 'amazing quality' in sales outsourcing, emphasizing proactive communication and timely updates. Overall, the sentiment reflects a strong appreciation for Rooqet's commitment and effort in delivering results for their clients.

#### Experience in 1 industry

Rooqet has demonstrated expertise in the Software industry, particularly in sales outsourcing and B2B lead generation. Clients commend their proactive communication and high-quality service, noting a strong cultural fit and alignment of values. The overall sentiment is positive, highlighting Rooqet's responsible approach and effective project management. Potential clients in the Software sector seeking sales support and outsourcing services would find Rooqet to be a suitable provider.
[Read All Reviews](https://clutch.co/profile/rooqet?verified=true#reviews)

##### Software Experience
Rooqet demonstrates strong expertise in software project management and sales outsourcing, as evidenced by their proactive communication and commitment to client success. Clients have praised their cultural alignment and value for cost, highlighting their effective B2B lead generation and deal closure capabilities. Overall, Rooqet's dedication to maintaining high-quality client interactions and delivering on time positions them as a reliable partner in the software industry.
- 1 review for software industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Sales Outsourcing Services for Software Dev Company (5.0/5, Nov 11, 2023): Rooqet provides sales outsourcing services for an outsourced software development company. The team’s responsibilities include B2B lead generation, call scheduling, and operations processing.  [Read Full Review](https://clutch.co/go-to-review/rooqet/248911)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Rooqet's competitive pricing and strong value for money, with one CEO noting it as a key reason for their selection. The company is praised for delivering high-quality sales outsourcing services that exceed expectations, demonstrating a commitment to client success. Overall sentiment reflects satisfaction with the cost-effectiveness of Rooqet's offerings, aligned with their proactive communication and dedicated support.
[Read All Reviews](https://clutch.co/profile/rooqet?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)

---

### [Kantipur Management Private Limited](https://clutch.co/profile/kantipur-management-private)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees

#### Services Provided - Allocation of Expertise by Percentage
- 4% Accounting
- 29% Back Office Outsourcing
- 15% Call Center Services
- 17% Customer Service Outsourcing
- 7% HR Consulting
- 3% Insurance Services & Brokers
- 3% IT Managed Services
- 5% Recruiting
- 4% Social Media Marketing
- 13% Staffing

#### Company description
Kantipur Management Private Limited is a Contact Center Services provider specializing in Customer Support Services, including both Inbound and Outbound Call Center operations. Reviewers consistently commend their high First Call Resolution rate, advanced technology, and expert project management, with 100% positive feedback highlighting their timely delivery and excellent customer satisfaction achievements.
[Visit Website](https://www.kantipurmanagement.com)


#### Timely
Clients have consistently praised Kantipur Management Private Limited for their timely delivery of services. One client noted that all work was delivered on time without fail, meeting expectations in quantity, quality, and resources. The effective project management was highlighted, with proper planning and execution ensuring projects were completed within budget and timelines. Overall, the sentiment regarding timeliness is overwhelmingly positive, indicating a strong commitment to meeting client deadlines.

#### 1 review mentions Call Center Services

Call Center Services for Motorcycle Distributing Company
5.0/5 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and reporting.
- 1 of 1 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/kantipur-management-private/198570)

#### Experience in 1 industry

Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
[Read All Reviews](https://clutch.co/profile/kantipur-management-private?verified=true#reviews)

##### Automotive Experience
Kantipur Management Private Limited has demonstrated significant expertise in the Automotive sector, specifically through their collaboration with Jagdamba Motors Pvt. Ltd. Their strengths include efficient customer service, effective complaint resolution, and the ability to meet sales targets, resulting in high customer satisfaction. Feedback highlights their adaptability and commitment to delivering quality services on time, making them a reliable partner for Automotive companies seeking to enhance operational efficiency and customer engagement.
- 1 review for automotive industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Motorcycle Distributing Company (5.0/5, May 2, 2023): Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and reporting. [Read Full Review](https://clutch.co/go-to-review/kantipur-management-private/198570)

#### 4.0 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.
[Read All Reviews](https://clutch.co/profile/kantipur-management-private?verified=true#reviews)

---

### [Northern Lights Technology Development](https://clutch.co/profile/northern-lights-technology-development)
#### 5 out of 5 star rating (6 reviews)
- $5,000+ minimum project size
- $25 - $49 average hourly rate
- 250 - 999 employees

#### Services Provided - Allocation of Expertise by Percentage
- 10% UX/UI Design
- 10% Custom Software Development
- 10% Call Center Services
- 10% Application Management & Support
- 10% IT Managed Services
- 10% Mobile App Development
- 10% Sales Outsourcing
- 10% Application Testing
- 10% IT Staff Augmentation
- 10% Web Development

#### Company description
Northern Lights Technology Development is a software development company specializing in custom solutions such as hotel management systems, RPA software, MES systems, and WMS. The company consistently receives positive feedback, with 100% of reviewers praising their professional talent, effective communication, and problem-solving capabilities. Clients highlight their ability to streamline operations, improve efficiency, and provide reliable, high-quality services.
[Visit Website](http://www.nltd.com/)


#### Timely
Overall, client feedback highlights Northern Lights Technology Development's commitment to timely communication and project management. Clients noted that the team consistently provided updates on project progress and promptly addressed any concerns. For instance, one client emphasized that Northern Lights communicated regularly to ensure clarity on each project phase, while another praised their ability to complete work efficiently without delaying timelines. This consistent responsiveness contributed to a positive sentiment regarding their timeliness and overall project execution.
- Hotel Management System Development for Hotel Company (5.0/5, Apr 22, 2022): They communicated with us regularly to let us know the project's progress in time and further communicated the unclear details. If there was any deviation between the project and the expectation, Northern Lights would take the initiative to communicate with us. [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/16518)
- Intelligent Manufacturing Support for Car Production Company (5.0/5, Feb 10, 2022): The service provider actively communicated with us during the implementation period of the project, and it had specialized product manager and technical director to follow up the project, and the service provider would communicate with us about the project development progress timely and answered all our questions. [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/10856)
- IT Services & Tech Support for Software Dev Company (5.0/5, Nov 8, 2021): The service provider communicates with our company through offline meetings, telephone, e-mail, etc. We maintain close contact with each other to solve problems in time. [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/4299)

#### Experience in 5 industries

Northern Lights Technology Development has received positive feedback across various industries, including Hospitality & Leisure, Manufacturing, Logistics & Supply Chain, Automotive, and Financial Services. Clients commend their expertise in developing operational systems, such as hotel management and RPA software, which significantly enhance efficiency and reduce errors. Overall, the sentiment is highly favorable, highlighting strengths in communication, customization, and project management, making them a suitable partner for businesses seeking technological advancement in these sectors.
[Read All Reviews](https://clutch.co/profile/northern-lights-technology-development?verified=true#reviews)

##### Hospitality & leisure Experience
Northern Lights Technology Development has demonstrated significant expertise in the Hospitality & leisure industry, particularly in developing hotel management systems. Clients commend their comprehensive approach to project management, including demand analysis, collaboration, and effective communication throughout the development process. Their solutions have notably enhanced operational efficiency and decision-making capabilities for hotel staff, with a strong focus on customer needs and system reliability. Overall, they are viewed as a trustworthy partner capable of delivering impactful results.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Hotel Management System Development for Hotel Company (5.0/5, Apr 22, 2022): Northern Lights Technology Development (TIANJIN) CO., LTD. developed a custom software for a hotel company. They created a hotel management system to improve work efficiency and performance.
 [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/16518)

##### Manufacturing Experience
Northern Lights Technology Development has demonstrated considerable expertise in the Manufacturing industry, particularly in automating processes through RPA software. Clients have praised their professional guidance and ability to customize solutions to meet specific operational needs, leading to significant improvements in efficiency and error reduction. The overall sentiment reflects strong satisfaction with their collaborative communication and project management, making them a compelling choice for businesses seeking to enhance automation and streamline operations.
- 1 review for manufacturing industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Billing Automation for Manufacturing Company (5.0/5, Feb 28, 2022): Northern Lights Technology Development (TIANJIN) CO., LTD. developed a software solution that automates the client’s billing system. The tool could process PDFs and Excel files.
 [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/12221)

##### Logistics & Supply Chain Experience
Northern Lights Technology demonstrates significant expertise in the Logistics & Supply Chain sector, specializing in RPA and WMS solutions. Clients commend their proactive communication, effective project management, and ability to tailor solutions to specific business needs, enhancing operational efficiency and accuracy. Their reputation for quality implementation and ongoing support post-project completion further solidifies their standing as a reliable partner for businesses seeking technological transformation in logistics.
- 2 reviews for logistics & supply chain industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Warehouse Management System Development for Trade Company (5.0/5, Jan 6, 2022): Northern Lights Technology Development (TIANJIN) CO., LTD. was hired by an international trade company for custom software development services. The team built the client's warehouse management system.
 [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/8056)
- Digital Transformation for Freight Forwarding Company (5.0/5, Feb 28, 2022): Northern Lights Technology Development (TIANJIN) CO., LTD. automated a freight forwarding company’s processes. They assessed areas suitable for automation, and they handled design, development, and testing. 
 [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/12220)

##### Automotive Experience
Northern Lights Technology Development has demonstrated expertise in the automotive sector, particularly in intelligent manufacturing and production management for high-tech enterprises. Clients commend their strong project management and technical support, highlighting their ability to customize solutions like MES systems. Feedback consistently reflects satisfaction with the company’s professionalism, timely communication, and ability to meet specific automotive industry needs, suggesting they are a reliable partner for businesses seeking innovative solutions in this field.
- 1 review for automotive industry
- 1 review is 5 stars
- Unknown avg. project cost
- Intelligent Manufacturing Support for Car Production Company (5.0/5, Feb 10, 2022): Northern Lights Technology Development (TIANJIN) CO., LTD. has developed a manufacturing execution system (MES) for a car production company. Their goal had been the prevention of weak equipment.
 [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/10856)

##### Financial services Experience
Northern Lights Technology Development has received positive feedback within the Financial services industry for their expertise in technology development and custom software solutions. Clients appreciate their strong engineering team, comprehensive project management, and effective communication. Their ability to understand complex needs and deliver high-quality, tailored applications has resulted in successful partnerships. Overall, the sentiment indicates that Northern Lights is a reliable choice for businesses seeking innovative technology solutions in the Financial services sector.
- 1 review for financial services industry
- 1 review is 5 stars
- Unknown avg. project cost
- IT Services & Tech Support for Software Dev Company (5.0/5, Nov 8, 2021): Northern Lights Technology Development (TIANJIN) CO., LTD. provides IT services and tech support for a software app development company. They have created product designs, tested and fixed bugs, and more.
 [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/4299)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praised Northern Lights Technology Development for delivering high-quality solutions at competitive prices, highlighting their effective communication and professional team. One client noted the 'appropriate price' for their tailored services, while another emphasized the 'high-quality implementation experience.' Overall, the feedback reflects a strong sentiment regarding the company's value for money, with no significant complaints about pricing or service quality.
[Read All Reviews](https://clutch.co/profile/northern-lights-technology-development?verified=true#reviews)
- $50,000 to $199,999 (2 reviews)
- $10,000 to $49,000 (1 reviews)

#### Completed projects in 3 cities
- Tianjin, China (4 projects)
- Suzhou, China (1 projects)
- Beijing, China (1 projects)

[View Reviews](https://clutch.co/profile/northern-lights-technology-development?verified=true#reviews)

---

### [Select VoiceCom](https://clutch.co/profile/select-voicecom)
#### 4.8 out of 5 star rating (10 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Cebu City, Philippines

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 30% Call Center Services
- 30% Customer Service Outsourcing
- 10% Finance & Accounting Outsourcing (FAO)
- 10% Sales Outsourcing
- 10% IT Staff Augmentation

#### Company description
Select VoiceCom is a Contact Center Services provider specializing in customer support, inbound and outbound call handling, and telemarketing services. Reviewers highlight their professionalism, timely delivery, and alignment with company values, with 80% noting improved outcomes such as increased customer satisfaction and sales. Areas for improvement include proactive account management and goal-checking.
[Visit Website](https://selectvoicecom.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Professional
Select VoiceCom has received positive feedback regarding its professionalism, with clients noting a friendly and professional demeanor among team members. One client highlighted that the team consistently met deadlines and addressed concerns promptly, resulting in improved outcomes. Additionally, the training expectations were met, demonstrating Select VoiceCom's commitment to professional development. However, there was a suggestion for the company to be more proactive in supporting representatives facing challenges, indicating an area for potential improvement.
- Call Center Services for Insurance Company (4.5/5, Sep 24, 2026): The team usually met deadlines. If there were any concerns, those were handled immediately and we saw an improvement. Everyone has been friendly and professional. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/490473)

#### Reviewed 1 time in the past 6 months

Select VoiceCom has received positive feedback over the last six months, particularly for its effective handling of outbound and inbound calls, achieving a 75% success rate. Clients appreciate the company's professionalism, timely project management, and alignment with their values. Notably, audit scores averaged around 95%, indicating high performance. However, there is a suggestion for Select VoiceCom to enhance proactivity in supporting representatives during challenging learning phases.
- 0 of 1 reviews is 5 stars
- 1 new review for Call Center Services services
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/select-voicecom?sort_by=date_desc&verified=true#reviews)

#### 4.6 out of 5.0 rating for cost

What Clients Have Said
Select VoiceCom is frequently recognized for its competitive pricing and overall value for money. Clients appreciate the company's alignment with their values and the quality of service provided. For instance, one client noted the 'good value for cost' while another emphasized the 'high standards for security and quality of people.' Overall, the sentiment indicates that Select VoiceCom delivers effective solutions without compromising on quality, making it a favorable choice for many businesses.
[Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews)
- $10,000 to $49,000 (2 reviews)
- $50,000 to $199,999 (2 reviews)
- $1,000,000 to $9,999,999 (2 reviews)
- $200,000 to $999,999 (1 reviews)

#### Very responsive

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [Boldr.](https://clutch.co/profile/boldr)
#### 4.8 out of 5 star rating (10 reviews)
- $1,000+ minimum project size
- 1,000 - 9,999 employees
- Santa Monica, CA

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 15% Call Center Services
- 50% Customer Service Outsourcing
- 5% Data Annotation Services
- 15% Employer of Record (EOR) Services

#### Company description
Boldr. is a company specializing in Contact Center Services, providing comprehensive Customer Support Services including Inbound and Outbound Call Center functions. The reviews highlight their ability to integrate smoothly and manage customer interactions effectively, with 100% positive feedback on their adaptability and commitment to client needs. Reviewers commend Boldr.'s project management skills and passion, though some seek more proactive feedback and nimbleness to changes.
[Visit Website](http://www.boldrimpact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic)


#### Easy to reach
Clients consistently report that Boldr. is easy to reach and highly responsive, fostering effective communication through platforms like Gmail and Slack. One reviewer highlighted their account manager's attentiveness and availability, ensuring client needs are met promptly. The sentiment is overwhelmingly positive, with clients appreciating the quick response times and flexibility in project execution. This accessibility has been pivotal in maintaining strong partnerships and operational efficiency.

#### 1 review mentions Answering services

Answering services Experience
Overall, feedback on Boldr's answering services is highly positive, with 85% of reviewers expressing satisfaction regarding their expertise and project execution. Clients highlight significant cost savings, such as $6 million annually, and commend their strong communication and low attrition rates. Notably, one client praised Boldr as a 'genuine business partner.' However, a recurring theme of improvement mentioned is the hiring timeline, which could be more efficient. Clients recommend clear communication to maximize the partnership's effectiveness.
- 1 of 1 Answering services reviews is 5 stars
- Unknown avg. project cost
[Read Most Recent Review](https://clutch.co/profile/boldr#review-351372)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praise Boldr. for their cost-effectiveness and value for money, often noting significant savings. For example, one client reported an annual savings of $6 million due to their partnership. Another highlighted Boldr.'s pricing as fitting their budget while providing great value. Overall, the sentiment reflects that Boldr. delivers high-quality services at competitive prices, making them a preferred choice for businesses seeking effective outsourcing solutions.
[Read All Reviews](https://clutch.co/profile/boldr?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)

#### Completed projects in 3 countries
- Austria (1 projects)
- Canada (1 projects)
- United States (6 projects)

This provider is fluent in 3 languages:
- English
- Filipino
- Spanish
[View Reviews](https://clutch.co/profile/boldr?verified=true#reviews)

---

### [IntelligentBee](https://clutch.co/profile/intelligentbee)
#### 4.8 out of 5 star rating (9 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Iași, Romania

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 30% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
IntelligentBee is a versatile IT and support services company with expertise in customer support, technical development, and IT management. The company consistently receives high praise for its responsiveness, flexibility, and ability to deliver high-quality work on time, with around 90% of reviews highlighting these strengths. Clients appreciate IntelligentBee's ability to integrate seamlessly into existing teams and its dedication to maintaining high satisfaction rates. A few reviews mention areas for improvement in documentation and coordination, but overall, feedback is overwhelmingly positive.
[Visit Website](https://intelligentbee.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Adaptable
Client feedback highlights IntelligentBee's adaptability as a key strength. They have demonstrated flexibility by adjusting to overnight work schedules and actively engaging in knowledge transfer with the client's team. One client noted, 'I appreciate their flexibility,' emphasizing their willingness to volunteer for night shifts. Overall sentiment reflects satisfaction with IntelligentBee's ability to integrate smoothly into the client's operations and meet evolving project needs, contributing significantly to the client's transition to a 24/7 support model.

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight IntelligentBee's competitive pricing and strong value for money. For example, one client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another emphasized their substantial monthly investment, stating it was significantly less than they would pay in a higher-cost market, reinforcing their overall satisfaction with the investment. Overall, feedback indicates that IntelligentBee delivers quality services that meet or exceed client expectations relative to their costs.
[Read All Reviews](https://clutch.co/profile/intelligentbee?verified=true#reviews)
- $200,000 to $999,999 (2 reviews)
- Less than $10,000 (1 reviews)
- $10,000 to $49,000 (1 reviews)
- $50,000 to $199,999 (1 reviews)

#### Completed projects in 4 countries
- Canada (1 projects)
- Norway (2 projects)
- Romania (2 projects)
- United States (3 projects)

This provider is available in 34 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Israel Daylight Time (IDT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Solomon Standard Time (SST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Singapore Standard Time (SGT)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 6 languages:
- English
- French
- German
- Italian
- Romanian
- Spanish
[View Reviews](https://clutch.co/profile/intelligentbee?verified=true#reviews)

#### 3 fixed price Call Center Services packages

Community Management
Boost brand loyalty and reduce support tickets with our integrated Community Management service. We actively engage, moderate, and support your online community across channels—fostering real-time feedback, personalized interaction, and a loyal, empowered customer base.

---

### [GotYourBack Support](https://clutch.co/profile/gotyourback-support)
#### 5 out of 5 star rating (9 reviews)
- $10,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Stari Bohorodchany, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Call Center Services
- 50% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
GotYourBack Support is a customer service outsourcing company, providing skilled support agents to address client needs across various industries. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting the team’s professionalism and cultural alignment. Their services consistently enhance customer satisfaction scores and operational efficiency, showcasing their strong adaptability and dedication to client success.
[Visit Website](https://gotyourbacksupport.com/)


#### Puts the customer first
The feedback from clients highlights GotYourBack Support's strong commitment to customer-centric service. One client noted their impressive response times and dedication to putting customers first, leading to significant improvements in KPIs and customer satisfaction. Another client emphasized the seamless integration of GotYourBack's team, which actively sought and implemented customer feedback, demonstrating a consistent focus on end-user interests. Overall, the sentiment reflects a high level of satisfaction with GotYourBack's customer-first approach.
- Receptionist Services for Cybersecurity Company (5.0/5, Nov 28, 2021): We're impressed by their ability to adjust quickly and learn new products to support. Their response time was great and they always put the customers first. [Read Full Review](https://clutch.co/go-to-review/gotyourback-support/5602)

#### Experience in 5 industries

GotYourBack Support has garnered positive feedback across various industries, including Beauty, eCommerce, Gaming, Cybersecurity, and IT Services. Clients appreciate their ability to maintain high Customer Satisfaction (CSAT) scores, prompt response times, and effective problem resolution. Strengths include adaptability, cultural alignment with brands, and a strong focus on customer needs. Overall sentiment is highly favorable, making them an excellent choice for companies seeking reliable support in these sectors.
[Read All Reviews](https://clutch.co/profile/gotyourback-support?verified=true#reviews)

##### Gaming Experience
GotYourBack Support demonstrates strong expertise in the Gaming industry, excelling in customer support and logistics. Clients highlight their effective communication, result-oriented approach, and commitment to improving service quality. The team's responsiveness and skill development contribute positively to project outcomes, making them a valuable partner for companies seeking to enhance customer experience in the Gaming sector. Overall sentiment is highly favorable, with no noted areas for improvement.
- 1 review for gaming industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Customer Service Support for Gaming Hardware Company (5.0/5, Nov 22, 2021): In need of customer service and logistics support, a gaming hardware company is working with GotYourBack Support. The team is responsible for accommodating customer concerns and questions about parcels. 
 [Read Full Review](https://clutch.co/go-to-review/gotyourback-support/5224)

##### IT Services Experience
GotYourBack Support demonstrates a strong commitment to customer satisfaction within the IT services sector. Clients praise their ability to quickly assemble dedicated teams that effectively address customer needs, achieving high performance metrics such as low missed contacts and strong first-time resolution rates. The collaborative approach and responsiveness to feedback establish them as a valuable partner, particularly for companies seeking to enhance their customer relationship management efforts.
- 1 review for it services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Team Outsourcing for Consumer Software Developers (5.0/5, Dec 14, 2020): A consumer software company urgently needed to assemble a customer service team to resolve software issues on a 24/7 basis. They hired GotYourBack Support to create such a team.
 [Read Full Review](https://clutch.co/go-to-review/gotyourback-support/137720)

##### eCommerce Experience
GotYourBack Support excels in providing high-quality customer support for eCommerce businesses, particularly in the Shopify ecosystem. Clients commend their proactive communication, effective project management, and ability to maintain high customer satisfaction scores. Their expertise in handling customer inquiries and troubleshooting eCommerce tools has significantly impacted client operations, ensuring dependable service as customer bases expand. Overall, they appear to be a strong fit for businesses seeking reliable support in the eCommerce industry.
- 1 review for ecommerce industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Outsourcing for Software Development Co (5.0/5, Sep 22, 2025): GotYourBack Support provides customer service outsourcing for a software development company. The team responds to customer inquiries via email and chat, resolves issues, and assists with product installations. [Read Full Review](https://clutch.co/go-to-review/gotyourback-support/407936)

##### Beauty Experience
GotYourBack Support has proven expertise in the Beauty industry, particularly in providing exceptional customer support for cosmetics and skincare brands. Clients have praised their ability to maintain high Customer Satisfaction (CSAT) scores while efficiently managing inquiries and transactions. The team's alignment with brand values and commitment to quality service delivery underscores their strengths, making them a strong fit for businesses seeking reliable support in the Beauty sector.
- 1 review for beauty industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Customer Support Services for Cosmetics & Skincare Co (5.0/5, Sep 22, 2025): GotYourBack Support provides customer support services for a cosmetics and skincare company. The team answers product-related questions, processes refunds and exchanges, and creates replacement orders. [Read Full Review](https://clutch.co/go-to-review/gotyourback-support/407952)

##### Software Experience
GotYourBack Support has demonstrated strong expertise in customer support within the Software industry, particularly in enhancing performance metrics such as resolution time and customer satisfaction. Clients commend their efficient workflow and the swift pace of their management team. This positive feedback underscores their capability to effectively scale support services, making them a suitable choice for companies seeking to improve customer interaction and satisfaction in software projects.
- 1 review for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer & Tech Support for a Software Company (5.0/5, Dec 3, 2020): GotYourBack Support provides ongoing product customer support for a computer software company. The goal is to expand the client's support team and improve customer satisfaction.
 [Read Full Review](https://clutch.co/go-to-review/gotyourback-support/129113)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently commend GotYourBack Support for their competitive pricing and excellent value for money. Feedback highlights that their costs fit within budgets while maintaining high service quality, as noted by a Customer Support Manager who appreciated the 'good value for cost.' Additionally, clients have reported significant reductions in support costs without compromising service quality, reinforcing the overall sentiment that GotYourBack Support delivers exceptional service at a reasonable price.
[Read All Reviews](https://clutch.co/profile/gotyourback-support?verified=true#reviews)
- Less than $10,000 (2 reviews)
- $50,000 to $199,999 (2 reviews)

#### Completed projects in 5 countries
- Israel (2 projects)
- United Arab Emirates (1 projects)
- Ukraine (1 projects)
- United States (3 projects)
- England (1 projects)

[View Reviews](https://clutch.co/profile/gotyourback-support?verified=true#reviews)

---

### [Global Bilgi](https://clutch.co/profile/global-bilgi)
#### 4.8 out of 5 star rating (3 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 30% Call Center Services
- 20% Corporate Training & Coaching
- 20% Customer Service Outsourcing
- 15% HR Outsourcing
- 15% IT Managed Services

#### Company description
Global Bilgi is a distinguished provider of Contact Center Services, specializing in Customer Support, Telemarketing, and both Inbound and Outbound Call Center functions. Reviewers highlight their professionalism, with approximately 90% noting their strong project management skills and transparency. Clients commend their ability to consistently exceed KPIs, despite slightly higher pricing compared to competitors.
[Visit Website](https://globalbilgi.com.ua/)


#### Timely
Clients have consistently praised Global Bilgi for their timely delivery and proactive communication. One client noted that Global Bilgi meets all deadlines and informs them of any external issues that may affect timelines, showcasing their commitment to transparency. Additionally, they exceeded revenue targets even during challenging circumstances, indicating strong project management capabilities. Overall, the sentiment regarding their timeliness is highly positive, with clients expressing confidence in their ability to meet expectations.
- Telesales & Customer Service for Telecommunications Company (5.0/5, Apr 7, 2021): Global Bilgi meets the deadlines. If an external issue comes up and we need to change our terms and conditions, they inform us proactively and try to adhere to the timelines anyway. There has not been any situation where we discovered something they didn’t inform us about. [Read Full Review](https://clutch.co/go-to-review/global-bilgi/118828)

#### 2 reviews mention Call Center Services

Call Center Services for Telecom Service Provider
5.0/5 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts.

- 2 of 2 Call Center Services reviews are 5 stars
- $1,000,000 – $9,999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/global-bilgi/125152)

#### Experience in 2 industries

Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
[Read All Reviews](https://clutch.co/profile/global-bilgi?verified=true#reviews)

##### Consumer Products Experience
Global Bilgi demonstrates strong expertise in the Consumer Products industry, particularly in establishing effective customer support processes. Clients appreciate their dedicated approach and responsive project management, with one review highlighting an impressive NPS of 70% from over a million managed calls. Their business-oriented strategy and 24/7 availability contribute to a positive overall sentiment, making them a solid choice for companies seeking reliable customer service solutions.
- 1 review for consumer products industry
- $200,000 – $999,999 avg. project cost
- Customer Support Processes Dev for Tobacco Company (4.5/5, May 18, 2021): Global Bilgi is developing a tobacco company's customer support processes. Their main goal is to enhance the client's customer service operations.
 [Read Full Review](https://clutch.co/go-to-review/global-bilgi/28651)

##### Telecommunications Experience
Global Bilgi has demonstrated strong expertise in the Telecommunications industry through their reliable call center and business process outsourcing services. Clients commend their professionalism, transparency, and adaptability to market changes, contributing to significant revenue growth and customer base expansion. The company consistently meets KPIs and delivers innovative solutions, making them a suitable partner for telecommunications firms seeking effective customer engagement and operational efficiency.
- 2 reviews for telecommunications industry
- 2 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- Telesales & Customer Service for Telecommunications Company (5.0/5, Apr 7, 2021): Global Bilgi provides BPO services for a telecommunications company. The team conducts telesales and customer service, handling incoming calls and creating new business processes from scratch.
 [Read Full Review](https://clutch.co/go-to-review/global-bilgi/118828)
- Call Center Services for Telecom Service Provider (5.0/5, Apr 14, 2021): Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts.
 [Read Full Review](https://clutch.co/go-to-review/global-bilgi/125152)

#### 3.8 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
[Read All Reviews](https://clutch.co/profile/global-bilgi?verified=true#reviews)
- $200,000 to $999,999 (2 reviews)

---

### [TRU29 Solutions Inc.](https://clutch.co/profile/tru29-solutions)
#### 5 out of 5 star rating (4 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Pasig, Philippines

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 40% Employer of Record (EOR) Services
- 10% IT Strategy Consulting

#### Company description
TRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.
[Visit Website](https://www.tru29.com)


#### 2 reviews mention Call Center Services

Call Center Services for Payment Gateway Company 
5.0/5 — A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and implementation.

- 2 of 2 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/tru29-solutions/146848)

#### Experience in 4 industries

TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.
[Read All Reviews](https://clutch.co/profile/tru29-solutions?verified=true#reviews)

##### Information technology Experience
TRU29 Solutions Inc. has garnered positive feedback from clients in the information technology sector, highlighting their expertise in HR services and mobile device management. Clients value their responsiveness, timely delivery of services, and effective policy consulting. The company's geographic proximity and cost-effectiveness further enhance their appeal. Overall, TRU29 is positioned as a reliable partner capable of meeting critical HR needs, making them a strong candidate for businesses seeking IT solutions.
- 1 review for information technology industry
- 1 review is 5 stars
- Unknown avg. project cost
- Payroll & HR Consulting for Mobile Device Management Firm (5.0/5, Oct 12, 2023): TRU29 Solutions Inc. provides HR consulting and payroll services for a mobile device management firm. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/240304)

##### Telecommunications Experience
TRU29 Solutions Inc. has garnered positive feedback within the Telecommunications industry, particularly for their adept management and skilled personnel. Clients appreciate their adaptability and effective communication, which contribute to successful project outcomes. The company's ability to manage outbound sales campaigns and operations has resulted in a 100% success rate. Overall, potential clients can expect a professional partnership characterized by strong leadership and a commitment to meeting specific project needs.
- 1 review for telecommunications industry
- 1 review is 5 stars
- Unknown avg. project cost
- Outbound Sales Campaign for Telecommunications Company (5.0/5, Apr 29, 2023): TRU29 Solutions Inc. provided call center services for a telecommunications company. TRU29 Solutions Inc. was responsible for managing phone agents that performed an outbound sales campaign. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/198254)

##### Financial services Experience
TRU29 Solutions Inc. has received positive feedback from clients in the Financial services industry, highlighting their expertise in customer service and data analytics for payment gateways. Clients appreciate their professionalism, effective communication, and partnership approach, noting high satisfaction with service quality and responsiveness. The company's commitment to daily updates and collaborative project management further underscores their impact, making them a strong candidate for businesses seeking reliable financial service solutions.
- 1 review for financial services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Payment Gateway Company  (5.0/5, Sep 30, 2021): A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and implementation.
 [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/146848)

##### Advertising & marketing Experience
Tru29 Solutions Inc. is recognized for its expertise in social media management within the advertising and marketing sector. Clients commend their trustworthiness, effective communication, and ability to grow client brands, as demonstrated by the rapid follower growth for models they manage. Their comprehensive service, including content creation and engagement, showcases their strengths in enhancing brand visibility. Overall, the feedback reflects a positive sentiment, indicating their suitability for businesses seeking reliable marketing support.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Social Media Marketing for Marketing & Advertising Agency (5.0/5, Jan 15, 2021): Tru29 Solutions Inc. handles the social media marketing of the client of a marketing and advertising agency. They are responsible for onboarding models and setting up online profiles, content, and promotion.
 [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/36409)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.
[Read All Reviews](https://clutch.co/profile/tru29-solutions?verified=true#reviews)
- $10,000 to $49,000 (2 reviews)

#### Completed projects in 4 countries
- Poland (1 projects)
- South Africa (1 projects)
- United States (1 projects)
- England (1 projects)

[View Reviews](https://clutch.co/profile/tru29-solutions?verified=true#reviews)

---

### [Flatworld Solutions](https://clutch.co/profile/flatworld-solutions)
#### 4.7 out of 5 star rating (23 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Bengaluru, India

#### Services Provided - Allocation of Expertise by Percentage
- 10% AI Consulting
- 30% Custom Software Development
- 10% AR/VR Development
- 10% AI Development
- 30% Call Center Services
- 10% Web Design

#### Company description
Flatworld Solutions is a comprehensive provider of Contact Center Services, offering both inbound and outbound call handling, telemarketing, and customer support. Reviews highlight their professionalism, effective communication, and cost-effective solutions, with approximately 90% of reviewers expressing satisfaction with their services. Clients appreciate their responsiveness and ability to manage diverse tasks, including backend administrative services and customer care.
[Visit Website](https://www.flatworldsolutions.com/)


#### 3 reviews mention Answering services

Answering services Experience
Flatworld Solutions consistently receives positive feedback for its Answering services, with 100% of reviewers expressing satisfaction. Clients commend their professionalism, responsiveness, and effective project management. Notably, 67% of reviews highlight the company's ability to handle call overflow and support tasks efficiently. The reviews reflect a strong impact on customer satisfaction and operational efficiency, with clients emphasizing the importance of initial training and effective communication. Overall, the sentiment is overwhelmingly favorable, positioning Flatworld Solutions as a reliable partner in call center services.
- 3 of 3 Answering services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/flatworld-solutions#review-115593)

#### 9 reviews mention Call Center Services

Call Center Support for Healthcare Center
5.0/5 — A healthcare center hired Flatworld Solutions for their call center support. The team focuses on scheduling appointments, answering emails and phone calls, and reminding patients through phone calls.

- 8 of 9 Call Center Services reviews are 5 stars
- $1,000,000 – $9,999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/165523)

#### Experience in 9 industries

Flatworld Solutions has received positive feedback across various industries, including Business Services, Education, Advertising & Marketing, Financial Services, and Healthcare. Clients appreciate their timely project management, communication skills, and ability to adapt to specific needs. In Business Services, they excel in application development, while in Education, they provide valuable data reporting solutions. Overall, Flatworld Solutions is recognized for their professionalism and effective collaboration, making them a strong candidate for projects within these sectors.
[Read All Reviews](https://clutch.co/profile/flatworld-solutions?verified=true#reviews)

##### Education Experience
Flatworld Solutions has received positive feedback from clients in the Education industry, particularly highlighting their expertise in data analytics and project management. Clients have noted their ability to deliver on time, maintain clear communication, and provide valuable insights through solutions like Power BI reports. The team's responsiveness and commitment to understanding client needs have been particularly impressive, making Flatworld Solutions a strong candidate for educational projects requiring professional and reliable support.
- 2 reviews for education industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Web Dev for House Management Consultancy (5.0/5, Nov 30, 2022): Flatworld Solutions redeveloped a website for a house management consultancy. They developed a new domain that matched the firm's capabilities and aesthetics.
 [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/169686)
- BI & Big Data Consulting for University (5.0/5, Sep 7, 2023): Flatworld Solutions has provided BI and big data consulting services for a university. They've created a set of Power BI reports to help make decisions based on data. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/230963)

##### Other industries Experience
Flatworld Solutions has received positive feedback in the Other industries sector, particularly for its expertise in web development, IT services, and back-office operations. Clients commend the company's reliability, timely communication, and detailed project management. Their ability to adapt to client needs and provide efficient solutions has been highlighted as a key strength. Overall, potential clients in the Other industries can expect solid collaboration and effective results when partnering with Flatworld Solutions.
- 11 reviews for other industries industry
- 7 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Live Answering & Customer Services for Products Business (5.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/136683)
- Claims Processing Services for Healthcare Company (5.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/137954)
- Call Center Support for Healthcare Center (5.0/5, Nov 5, 2022): A healthcare center hired Flatworld Solutions for their call center support. The team focuses on scheduling appointments, answering emails and phone calls, and reminding patients through phone calls.
 [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/165523)
- Staff Augmentation for Cybersecurity Company (5.0/5, Nov 14, 2022): Flatworld Solutions provides staff augmentation services for a cybersecurity company. They have built the client's SOC team from scratch by interviewing candidates and introducing the ones that meet the requirements.
 [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/166831)
- Staff Augmentation for Electronics Company (5.0/5, Nov 18, 2022): An electronics company has hired Flatworld Solutions for staff augmentation. They've supported the client with multiple projects, and they advise better solutions for different development challenges.
 [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/167884)
- BPO Services for Digital Analytics Agency (4.0/5, Nov 21, 2022): A digital analytics agency hired Flatworld Solutions for their BPO services. The team alleviated their operations and workload by providing them with highly-qualified development resources.
 [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/168053)
- Web Dev & Support for Web Services Company  (4.0/5, Dec 6, 2022): Flatworld Solutions provided web development and support services for a web services provider. They helped with end-client projects, working on small coding jobs to repair the functionality of some websites.
 [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/170491)
- Custom Software Dev & Business Services for Medical Group (5.0/5, Dec 7, 2022): Flatworld Solutions was hired by a medical group to handle their back office, call center, and billing operations. They're also tasked with developing a custom ERP for the client.
 [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/170855)
- Mobile App Development for Baseball Development Center (4.0/5, Dec 19, 2022): Flatworld Solutions designed and built the second version of a baseball development center's mobile app. 
 [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/172643)
- Microsoft 365 Migration for IT Services Company (3.0/5, Feb 22, 2023): Flatworld Solutions was hired by an IT services company for their cloud consulting services. They helped the client migrate their data from Google Workspace to Microsoft 365.
 [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/182282)
- Website Development for Tax & Business Consulting Firm (5.0/5, May 5, 2023): Flatworld Solutions developed a website for a tax and business consulting company. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/199748)

##### Business services Experience
Flatworld Solutions has received positive feedback from clients in the Business services industry, highlighting their expertise in application administration and development. Clients commend the company for its reliable project management, timely delivery, and excellent communication. The team's commitment to client success is noteworthy, with proactive engagement and support noted as significant strengths. Overall, Flatworld Solutions is viewed as a valuable partner for businesses seeking effective solutions in the Business services sector.
- 1 review for business services industry
- 1 review is 5 stars
- Unknown avg. project cost
- App Dev for IT Company (5.0/5, Mar 15, 2023): Flatworld Solutions has developed an application for an IT company. The team is responsible for application administration and development.
 [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/187418)

##### Advertising & marketing Experience
Flatworld Solutions has received positive feedback in the Advertising & marketing industry, particularly for its call center and customer support services. Clients highlight the company's professionalism, effective communication, and ability to deliver outstanding results. Their project management skills and responsiveness are noted as major strengths. Clients express satisfaction with the high level of customer support provided by Flatworld Solutions, making them a reliable partner for businesses seeking outsourced solutions in the Advertising & marketing sector.
- 2 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Marketing & Advertising Firm  (5.0/5, Apr 2, 2021): Flatworld Solutions helped a marketing and advertising company to manage their CRM level-one support tasks, including call centers.
 [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/115593)
- Call Center Services for Spa & Wellness Gift Card Platform (5.0/5, Nov 29, 2022): Flatworld Solutions provides call center services for a spa and wellness gift card platform. Using scripts supplied by the client, the team helps with customer service. They're also updating the databases.
 [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/169383)

##### Legal Experience
Flatworld Solutions has received positive feedback from clients in the Legal industry, particularly for their expertise in lead generation and staffing support. Clients appreciate the professionalism and compliance of Flatworld Solutions' agents, noting their improved English proficiency compared to previous service providers. The responsive communication and effective project management have also been highlighted. Overall, Flatworld Solutions is viewed as a strong partner for legal-related projects, though clients suggest patience during the initial adjustment period.
- 1 review for legal industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- BPO Services for Lawyer Referral Service Company (5.0/5, Sep 23, 2022): Flatworld Solutions provides BPO services to a lawyer referral service provider. They support lead generation and sales efforts, and the management team is in charge of training their agents to do their work.
 [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/159555)

##### Financial services Experience
Flatworld Solutions has garnered positive feedback within the Financial services industry, particularly for their call center and backend administrative services. Clients appreciate their knowledgeable and collaborative approach, which fosters successful outcomes and efficient project management. The consistent satisfaction expressed by clients indicates Flatworld Solutions' capability to meet the specific needs of financial organizations, making them a strong candidate for businesses seeking reliable support in this sector.
- 1 review for financial services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center & Administrative Work for Insurance Agency (5.0/5, Sep 21, 2022): Flatworld Solutions is handling an insurance agency's call center and backend administrative work. They're also tasked with handling outgoing marketing calls for the client.
 [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/159163)

##### Real estate Experience
Flatworld Solutions has demonstrated its expertise in the real estate industry by effectively providing call center agents for lead acquisition. A client noted their strong communication and willingness to collaborate, although they experienced mixed ROI results from the leads generated. The team consistently met appointment goals, hitting targets about 70% of the time. However, there is room for improvement in providing call recordings to enhance quality assessment. Overall, they are seen as a reliable partner for real estate endeavors.
- 1 review for real estate industry
- Less than $10,000 avg. project cost
- Call Center Services for Real Estate Investment Firm (4.0/5, Jul 26, 2022): Flatworld Solutions provides call center services for a real estate investment firm. They’ve hired candidates to conduct calls inquiring real estate owners about selling their homes in some targeted areas.

 
 [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/151455)

##### Information technology Experience
Flatworld Solutions demonstrates strong expertise and effectiveness in the Information Technology industry, particularly in customer support services. Clients appreciate their quick communication and the significant time and cost savings they provide. The overall sentiment from reviews indicates a high level of satisfaction, with clients highlighting the quality of service and the positive impact on customer support operations. This positions Flatworld Solutions as a reliable partner for businesses seeking enhanced customer service solutions.
- 1 review for information technology industry
- 1 review is 5 stars
- Unknown avg. project cost
- Inbound Appointment Scheduling for Technology Service (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/24993)

##### Manufacturing Experience
Flatworld Solutions has received positive feedback in the Manufacturing industry for its cost-effective services that enhance operational efficiency. Clients have noted that the company significantly saves time, allowing them to focus on productive processes. The breadth of services offered by Flatworld Solutions is highlighted as a key strength, contributing to its reputation as a competent partner. Overall, the sentiment reflects satisfaction with their expertise, making them a viable option for businesses seeking reliable support in Manufacturing.
- 1 review for manufacturing industry
- 1 review is 5 stars
- $10,000,000 + avg. project cost
- Call Reception Service for Manufacturing Company (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/146361)

#### 4.5 out of 5.0 rating for cost

What Clients Have Said
Flatworld Solutions is frequently recognized for offering good value for money, with clients highlighting their competitive pricing and quality of service. One client noted their 'good value for cost' and another emphasized their 'cost-effective solutions.' Overall, the sentiment is positive, with many clients expressing satisfaction with the balance of cost and service quality, though some suggested potential improvements in pricing structures to enhance competitiveness.
[Read All Reviews](https://clutch.co/profile/flatworld-solutions?verified=true#reviews)
- $10,000 to $49,000 (7 reviews)
- Less than $10,000 (4 reviews)
- $50,000 to $199,999 (2 reviews)
- $200,000 to $999,999 (2 reviews)
- $10,000,000 + (1 reviews)

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