# Top Answering Service in Cleveland Recommended Answering Services companies in Cleveland include Ver-A-Fast, SummitNext, Process-Smart, Answering Cleveland, Inc., Rush Order, Summit Advantage LLC, rigneydolphin, Incept, AGS Solutions LLC, SupportSave. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Answering Service in Cleveland Ratings Updated: Aug 10, 2026 ### [Ver-A-Fast](https://clutch.co/profile/ver-fast) #### 5 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Mentor, OH #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 40% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Ver-A-Fast is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions, including Customer Support Services and Telephonic Support. Feedback highlights their efficient project management and alignment with client values, with 100% on-time delivery and a high retention rate of call center representatives. Approximately 85% of surveyed clients note service level goals are consistently met, and they praise the customizable nature of Ver-A-Fast’s services. [Visit Website](https://verafast.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Flexible Clients have highlighted Ver-A-Fast's flexibility as a key strength, noting their ability to adapt to specific needs. One client mentioned choosing Ver-A-Fast due to their 'flexible services' and praised their 'efficient, organized, and flexible' project management. This adaptability has contributed to improved response times and a streamlined communication process, enhancing overall satisfaction with their services. - Call Center & Outreach Services for Insurance Company (5.0/5, Jan 28, 2026): Ver-A-Fast's project management is efficient, organized, and flexible. They deliver on time. We communicate via virtual meetings and email or messaging apps. [Read Full Review](https://clutch.co/go-to-review/ver-fast/432650) #### Experience in 4 industries Ver-A-Fast demonstrates strong expertise across various industries including Insurance, Retail, Business Services, and Food & Beverage. Clients commend their efficient call management, responsiveness, and ability to meet service and revenue goals. In Insurance and Retail, Ver-A-Fast has notably improved customer response times and boosted sales performance. Their experience in Business Services showcases a high connection rate and reliability. Overall, feedback is positive, indicating they are well-suited for companies seeking robust customer support solutions. [Read All Reviews](https://clutch.co/profile/ver-fast?verified=true#reviews) ##### Business services Experience Ver-A-Fast has demonstrated significant expertise in the Business services industry, particularly in call center operations. Clients commend their impressive connection rates and timely project management. The team is noted for their responsiveness and effective reporting, ensuring clients maintain strong customer connections. Overall, the positive feedback suggests they are a reliable partner for businesses seeking to enhance their customer engagement and operational efficiency. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Business Services Company (5.0/5, Dec 31, 2025): Ver-A-Fast provides call center services for a business services company. The team dials a set list of leads to connect with the client's customers and provides regular reports on the call outcomes. [Read Full Review](https://clutch.co/go-to-review/ver-fast/428004) ##### Retail Experience Ver-A-Fast has received positive feedback from retail clients, particularly in enhancing customer experience and driving revenue growth. Clients commend their expertise in managing customer contacts and supporting both pre- and post-purchase inquiries. The provider's ability to customize programs and consistently meet service level goals demonstrates their commitment to client satisfaction. With a proven track record of fostering strong partnerships, Ver-A-Fast is well-positioned to support businesses in the retail sector. - 1 review for retail industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Mattress Retailer (5.0/5, Jan 13, 2026): Ver-A-Fast supported a mattress retailer's CX team by handling customer contacts, including phone calls, post-purchase support, pre-purchase inquiries, and a sales program. [Read Full Review](https://clutch.co/go-to-review/ver-fast/429798) ##### Insurance Experience Ver-A-Fast demonstrates significant expertise in the Insurance sector by providing efficient communication support, including after-hours services. Clients appreciate their flexible and organized project management, leading to improved response times and reduced staffing needs for inquiries. Overall sentiment is highly positive, highlighting their alignment with client values and seamless integration into existing operations, making them a strong candidate for businesses seeking support in the Insurance industry. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Outreach Services for Insurance Company (5.0/5, Jan 28, 2026): Ver-A-Fast provides call center services for an insurance solutions company. Their team handles phone call response and routing, email response, triage, and after-hours answering services. [Read Full Review](https://clutch.co/go-to-review/ver-fast/432650) ##### Food & Beverage Experience Ver-A-Fast has demonstrated significant expertise in the Food & Beverage industry, specifically through their collaboration with Fairytale Brownies. Their team effectively managed the 1-800 order line, ensuring customer orders were placed accurately and promptly. Clients appreciate their strong culture fit, low turnover, and commitment to customer service. Overall, Ver-A-Fast is well-equipped to enhance operational efficiency and customer satisfaction for businesses in the Food & Beverage sector. - 1 review for food & beverage industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Bakery (5.0/5, Feb 2, 2026): Ver-A-Fast provided call center services for a bakery. The team helped end customers place orders over the phone and answered general questions about the client's products. [Read Full Review](https://clutch.co/go-to-review/ver-fast/433581) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients. [Read All Reviews](https://clutch.co/profile/ver-fast?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 4 cities - Atlanta, Georgia (1 projects) - Arlington Heights, Illinois (1 projects) - Beverly Hills, California (1 projects) - Phoenix, Arizona (1 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/ver-fast?verified=true#reviews) --- ### [SummitNext](https://clutch.co/profile/summitnext) #### 4.7 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Beachwood, OH #### Services Provided - Allocation of Expertise by Percentage - 20% AI Development - 10% Back Office Outsourcing - 15% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description SummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery. [Visit Website](https://summitnext.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=my-bpo) #### 1 review mentions Call Center Services Lead Generation for Value Added Reseller 5.0/5 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. - 1 of 1 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/summitnext/191082) #### Experience in 3 industries SummitNext has demonstrated expertise across various industries, including financial services, eCommerce, and marketing. Clients commend their agility, responsiveness, and ability to meet specific needs, particularly in recruitment and lead generation. In financial services, they excel in providing qualified candidates and effective employee management. In eCommerce, their prompt support during seasonal ramp-ups has received positive feedback. Overall, the sentiment is highly favorable, especially for companies seeking recruitment and operational support. [Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) ##### Financial services Experience SummitNext has received positive feedback from clients in the financial services sector, particularly for their expertise in recruitment and employee management. Clients noted the company's ability to deliver high-quality candidates, responsiveness, and effective communication. Their adaptability to client needs and commitment to compliance were also highlighted as significant strengths. Overall, SummitNext is seen as a reliable partner that aligns well with the operational and budgetary requirements of financial service companies. - 2 reviews for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Employee Mgmt & Recruitment Services for FinTech Company (5.0/5, Sep 24, 2023): SummitNext Technologies Sdn. Bhd. provides employee management and recruitment services for a fintech company. The team is tasked with finding talented and qualified candidates for the client. [Read Full Review](https://clutch.co/go-to-review/summitnext/235284) - Staffing Services for Financial Services Provider (4.0/5, Jun 25, 2024): A financial services provider has tapped SummitNext to find and hire Mandarin-speaking executives. These executives are expected to assist clients in getting onboarded with the company's platform. [Read Full Review](https://clutch.co/go-to-review/summitnext/296496) ##### eCommerce Experience SummitNext Technologies Sdn. Bhd. has received positive feedback from eCommerce clients, highlighting their agility and result-oriented approach. Clients appreciate their responsiveness and effective project management, noting successful outcomes during peak periods. The company's high ratings, good value for cost, and alignment with client values further reinforce their expertise in the eCommerce sector, making them a strong candidate for businesses seeking reliable support. - 1 review for ecommerce industry - $50,000 – $199,999 avg. project cost - Staff Augmentation for E-Commerce Company (4.5/5, Sep 25, 2023): SummitNext Technologies Sdn. Bhd. provided staff augmentation services for an e-commerce company. They augmented the client's team during a period of heightened demand. [Read Full Review](https://clutch.co/go-to-review/summitnext/234855) ##### Consulting Experience SummitNext Technologies Sdn. Bhd. has garnered positive feedback in the Consulting industry for their integrity, innovative solutions, and proactive project management. Clients highlighted their expertise in lead generation, community management, and social listening, noting significant improvements in client engagement and reporting accuracy. The overall sentiment reflects satisfaction with their alignment of values, timely delivery, and impressive customer service, making them a strong candidate for organizations seeking reliable consulting support. - 2 reviews for consulting industry - 2 reviews are 5 stars - Unknown avg. project cost - Social Media Management for Sales Technology Company (5.0/5, Mar 8, 2023): SummitNext Technologies Sdn. Bhd. was hired by a marketing company for their social media management services. The team was tasked with publishing listings and managing online communities on Facebook. [Read Full Review](https://clutch.co/go-to-review/summitnext/185486) - Lead Generation for Value Added Reseller (5.0/5, Mar 30, 2023): SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. [Read Full Review](https://clutch.co/go-to-review/summitnext/191082) #### 4.5 out of 5.0 rating for cost What Clients Have Said Overall, clients perceive SummitNext as offering good value for money, aligning well with their budgetary constraints. Feedback highlights competitive pricing and a strong culture fit, with one client noting, 'Pricing fits our budget' and another mentioning 'Good value for cost.' However, there are suggestions for improvement in pricing as company needs increase. The sentiment is predominantly positive, emphasizing the company's ability to deliver quality services at reasonable rates. [Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 3 countries - Taiwan (1 projects) - Malaysia (3 projects) - Singapore (1 projects) This provider is available in 1 time zone: - Universal Coordinated Time (UTC) This provider is fluent in 11 languages: - Mandarin - English - Russian - Japanese - Korean - Cantonese - Tamil - Urdu - Ukrainian - Thai - Filipino [View Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) --- ### [Process-Smart](https://clutch.co/profile/process-smart) #### 5 out of 5 star rating (1 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Valley View, OH #### Services Provided - Allocation of Expertise by Percentage - 15% Accounting - 25% Back Office Outsourcing - 15% Call Center Services - 5% Content Moderation Services - 15% Customer Service Outsourcing - 5% HR Outsourcing - 5% IT Managed Services - 5% Recruitment Process Outsourcing - 10% Search Engine Optimization #### Company description Process-Smart is a back-office support company specializing in ERP solutions and data management. Reviewers highlight their professional approach, timely communication, and expertise in ERP systems, with 100% of feedback noting their responsiveness and on-time delivery. Clients appreciate their documented accountability, with one expressing a wish to have partnered with Process-Smart earlier. [Visit Website](https://www.process-smart.biz) #### Knowledgeable #### Experience in 1 industry Process-Smart has demonstrated expertise in the Environmental Services industry, particularly in landscaping technology support. Clients highlight their strengths in ERP experience, timely communication, and effective project management, resulting in improved reporting and reduced labor costs. Overall, feedback indicates a strong cultural fit and value for investment, making Process-Smart a suitable partner for companies seeking similar operational enhancements in the Environmental Services sector. [Read All Reviews](https://clutch.co/profile/process-smart?verified=true#reviews) ##### Environmental Services Experience Process-Smart demonstrates substantial expertise in the Environmental Services industry, particularly in ERP solutions and data management, which has resulted in improved operational efficiency for clients. Their strengths lie in timely communication, professional project management, and a strong cultural fit with clients. Feedback indicates that their support has significantly reduced in-house labor while enhancing reporting capabilities, making them a valuable partner for businesses seeking effective back office solutions. - 1 review for environmental services industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry Support & ERP Consulting for Landscaping Company (5.0/5, Mar 26, 2025): Process-Smart provides back-office support and data entry services for a landscaping company. The team also generates custom reports based on the client's ERP system. [Read Full Review](https://clutch.co/go-to-review/process-smart/362873) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Process-Smart as offering good value for their cost. One director noted their selection was based on a 'great culture fit' and 'good value for cost.' The project resulted in reduced in-house labor and enhanced reporting, indicating that clients feel they receive substantial benefits relative to their investment. Overall, feedback highlights timely delivery and responsiveness, reinforcing the sentiment of value for money. [Read All Reviews](https://clutch.co/profile/process-smart?verified=true#reviews) --- ### [Answering Cleveland, Inc.](https://clutch.co/profile/answering-cleveland) - 10 - 49 employees - Cleveland, OH #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Translation #### Company description Answering service company Answering Cleveland, Inc. Was launched in 1961. The agency offers Call Center Services and Translation, and is small. [Visit Website](https://www.answeringcleveland.com/) --- ### [Rush Order](https://clutch.co/profile/rush-order) - 50 - 249 employees - Twinsburg, OH #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 20% Call Center Services - 25% Customer Service Outsourcing - 25% Fulfillment - 25% Warehousing & Distribution #### Company description Rush Order, a Fulfillment company, was launched in 1989. The company specializes in Fulfillment and Warehousing & Distribution. [Visit Website](https://www.rushorder.com) #### 50% of employees work in Twinsburg office Twinsburg, OH Independence Parkway 101 - 150 employees [See All Locations (2)](https://clutch.co/profile/rush-order#location) --- ### [Summit Advantage LLC](https://clutch.co/profile/summit-advantage) - 250 - 999 employees - Fairlawn, OH #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Midsize answering service company Summit Advantage LLC, is located in Fairlawn, Ohio. The team specializes in Call Center Services and Back Office Outsourcing. [Visit Website](https://www.summitadv.com/) --- ### [rigneydolphin](https://clutch.co/profile/rigneydolphin) - 50 - 249 employees - Cleveland, OH #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 10% Executive Search - 20% HR Consulting - 50% Recruiting #### Company description Rigneydolphin is a Recruiting company. Located in Waterford, Ireland and Tralee, Ireland, the agency was launched in 1990. Their team provides Recruiting and Call Center Services. [Visit Website](https://rigneydolphin.ie/) #### 2% of employees work in Cleveland office Cleveland, OH 3615 Superior Ave E, Ste. 4406C 1 employees +1.216.553.3727 [See All Locations (4)](https://clutch.co/profile/rigneydolphin#location) --- ### [Incept](https://clutch.co/profile/incept-0) - $1,000+ minimum project size - 250 - 999 employees - Canton, OH #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 32% Customer Service Outsourcing - 5% Digital Strategy - 18% Sales Outsourcing - 5% Social Media Marketing #### Company description Incept is a telephone answering service in Canton, Ohio. Founded in 1993, the team offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.inceptresults.com/) --- ### [AGS Solutions LLC](https://clutch.co/profile/ags-solutions) - < $25 average hourly rate - 2 - 9 employees - Akron, OH #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 75% Customer Service Outsourcing - 5% Business Consulting - 10% Other IT Consulting and SI #### Company description AGS Solutions LLC, a Customer Service Outsourcing company, was launched in 2013. The firm specializes in Customer Service Outsourcing and other IT consulting and SI. [Visit Website](https://agssolutionsllc.com) --- ### [SupportSave](https://clutch.co/profile/supportsave) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Canton, OH #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 60% Call Center Services #### Company description SupportSave, an answering service company, was launched in 2004. The large team focuses on Call Center Services and Back Office Outsourcing. [Visit Website](http://supportsave.com) #### 3 fixed price Call Center Services packages 1-3 FTEs Get Started with Our Call Center Services for Startups --- ### [GPI Enterprises Inc.](https://clutch.co/profile/gpi-enterprises) - 2 - 9 employees - Medina, OH #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 20% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 20% Financial Consulting - 10% Business Consulting - 10% Translation #### Company description Back Office Outsourcing company GPI Enterprises Inc. Is headquartered in Medina, Ohio. They provide Back Office Outsourcing and Accounting. [Visit Website](https://e-gpi.com/) --- #### Get personalized agency matches based on your project goals. 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