# Top Answering Service in Baltimore Recommended Answering Services companies in Baltimore include SupportYourApp, Telerep, HiLivePro (Officense), VirtuAssistPlus, Caring One, American Small Business Alliance, Inc., A Personal Answering Service, Results impact llc, Iron Flame Technologies, Inc., OFFICENSE. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Answering Service in Baltimore Ratings Updated: Jul 20, 2026 ### [SupportYourApp](https://clutch.co/profile/supportyourapp) #### 4.8 out of 5 star rating (87 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 20% AI Agents - 15% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Data Annotation Services #### Company description SupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs. [Visit Website](https://supportyourapp.com/welcome-from-clutch/?utm_medium=referral&utm_source=clutch&utm_campaign=company_profile) #### Reviewed 11 times in the past 6 months In the last six months, SupportYourApp has received positive feedback for its flexibility, responsiveness, and effective project management. Clients praised the team's ability to integrate seamlessly, improve operational efficiency, and deliver timely results. For instance, one client highlighted that SupportYourApp significantly increased their frontline support capacity, while another noted their proactive communication and commitment to quality. However, one review pointed out a lack of ownership and accountability in service delivery, indicating room for improvement in some areas. - 7 of 11 reviews are 5 stars - 1 new review for Call Center Services services - $200,000 – $999,999 avg. project cost [Read 11 Recent Reviews](https://clutch.co/profile/supportyourapp?sort_by=date_desc&verified=true#reviews) #### 4.7 out of 5.0 rating for cost What Clients Have Said SupportYourApp is often praised for its competitive pricing and overall value for money, with clients noting that their budget aligns well with the services provided. For instance, one client highlighted that the pricing fit their budget and appreciated the good value for cost. Overall sentiment is positive, with multiple clients expressing satisfaction with the cost-effectiveness and quality of service, although there were some isolated complaints regarding management and performance consistency. [Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) - $10,000 to $49,000 (19 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (7 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive SupportYourApp is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 4 reviews from clients near Baltimore Review Rating from Clients - 5.0 out of 5.0 - Overall: 4.9 - Quality: 4.9 - Schedule: 4.9 - Cost: 4.6 - Willing to Refer: 5.0 Local clients highlight SupportYourApp's consistent, high-quality customer support, noting their expertise in managing growing support needs and enhancing CSAT scores. They value the team's proactive approach and seamless communication across various channels. [Read Local Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) --- ### [Telerep](https://clutch.co/profile/telerep) - 2 - 9 employees - Glen Burnie, MD #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 56% Call Center Services - 25% Customer Service Outsourcing #### Company description Telerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976. [Visit Website](http://www.telerep.com/) --- ### [HiLivePro (Officense)](https://clutch.co/profile/hilivepro-officense) - $1,000+ minimum project size - $25 - $49 average hourly rate - 2 - 9 employees - Baltimore, MD #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 45% Call Center Services - 25% Commercial Brokerage Services - 10% Customer Service Outsourcing - 4% Business Consulting - 3% Translation - 3% Transcription #### Company description HiLivePro (Officense) is a call center service launched in 2005. The team provides Call Center Services and Commercial Brokerage Services and is in Baltimore, Maryland. [Visit Website](http://hilivepro.com/) --- ### [VirtuAssistPlus](https://clutch.co/profile/virtuassistplus) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Towson, MD #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 15% Back Office Outsourcing - 15% Call Center Services - 10% Content Moderation Services - 10% Customer Service Outsourcing - 10% Digital Asset Management - 10% Environmental Consulting - 10% Sales Outsourcing #### Company description VirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services. [Visit Website](https://virtuassistplus.com/) --- ### [Caring One](https://clutch.co/profile/caring-one) - $1,000+ minimum project size - $25 - $49 average hourly rate - 2 - 9 employees - Towson, MD #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 10% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Telephone answering service Caring One is based in Towson, Maryland. Established in 2012, the team offers Call Center Services and Sales Outsourcing. [Visit Website](http://www.caring-one.com/) --- ### [American Small Business Alliance, Inc.](https://clutch.co/profile/american-small-business-alliance) - 10 - 49 employees - Ellicott City, MD #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 30% Customer Service Outsourcing - 20% IT Managed Services - 20% Cybersecurity #### Company description Located in Ellicott City, Maryland, American Small Business Alliance, Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services. [Visit Website](http://asballiance.com/) --- ### [A Personal Answering Service](https://clutch.co/profile/personal-answering-service) - $1,000+ minimum project size - $25 - $49 average hourly rate - 2 - 9 employees - Baltimore, MD #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description A Personal Answering Service is a small call center company founded in 1985. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.thanksforcalling.com/) --- ### [Results impact llc](https://clutch.co/profile/results-impact) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Columbia, MD #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 10% Branding - 10% Call Center Services - 10% Content Marketing - 5% Customer Service Outsourcing - 5% Digital Strategy - 5% Marketing Strategy - 10% Sales Outsourcing - 5% Pay Per Click - 5% Search Engine Optimization - 30% Social Media Marketing #### Company description Results impact llc is a small Severn, Maryland-based social media marketing company. The team provides Social Media Marketing and Branding. [Visit Website](https://resultsimpact.com/) #### 95% of employees work in Columbia office Columbia, MD 5457 Twin Knolls Road 16 - 20 employees +12408855309 [See All Locations (2)](https://clutch.co/profile/results-impact#location) --- ### [Iron Flame Technologies, Inc.](https://clutch.co/profile/iron-flame-technologies) - 2 - 9 employees - Baltimore, MD #### Services Provided - Allocation of Expertise by Percentage - 10% BI & Big Data Consulting & SI - 15% Call Center Services - 10% Cloud Consulting & SI - 50% IT Managed Services - 15% Cybersecurity #### Company description Iron Flame Technologies, Inc. Is an IT managed services company. Founded in 2004, the firm is located in Baltimore, Maryland. Their team provides IT managed services and Cybersecurity. [Visit Website](https://ironflametech.com/) --- ### [OFFICENSE](https://clutch.co/profile/officense) - 2 - 9 employees - Baltimore, MD #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 70% Commercial Property Management #### Company description OFFICENSE is a Commercial Property Management company. They were founded in 2005 and provide Commercial Property Management and Call Center Services. [Visit Website](https://www.officense.com/) --- ### [The Nolan Group, LLC.](https://clutch.co/profile/nolan-group) - 10 - 49 employees - Baltimore, MD #### Services Provided - Allocation of Expertise by Percentage - 10% Branding - 10% Call Center Services - 10% Corporate Training & Coaching - 10% Document Digitization & Management - 10% Event Management - 10% Event Marketing - 10% HR Consulting - 15% Business Consulting - 5% Marketing Strategy - 5% Video Production - 5% Web Design #### Company description The Nolan Group, LLC. Is a Business Consulting company. The team is located in Baltimore, Maryland, and their services include Business Consulting and Branding. [Visit Website](https://thenolangroupusa.com/) --- ### [Focus Telecommunications](https://clutch.co/profile/focus-telecommunications) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Eldersburg, MD #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 60% Call Center Services - 20% Customer Service Outsourcing #### Company description Small answering service Focus Telecommunications, is headquartered in Eldersburg, Maryland. The team specializes in Call Center Services and Back Office Outsourcing. [Visit Website](http://www.focustele.com/) --- ### [Quick Connections](https://clutch.co/profile/quick-connections) - $1,000+ minimum project size - $25 - $49 average hourly rate - 2 - 9 employees - Greenbelt, MD #### Services Provided - Allocation of Expertise by Percentage - 85% Call Center Services - 15% Customer Service Outsourcing #### Company description Launched in 1990, Quick Connections is an answering service company. The agency focuses on Call Center Services and Customer Service Outsourcing, and is small. [Visit Website](http://www.quickconn.com/) --- ### [Statcall](https://clutch.co/profile/statcall) - $1,000+ minimum project size - $25 - $49 average hourly rate - 2 - 9 employees - Washington, DC #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Statcall is a small Washington, District of Columbia-based telephone answering service. Their services include Call Center Services. [Visit Website](http://www.statcall.com/index.html) --- ### [Cool & Associates LLC](https://clutch.co/profile/cool-associates) - 10 - 49 employees - Westminster, MD #### Services Provided - Allocation of Expertise by Percentage - 10% Branding - 10% Call Center Services - 10% Corporate Training & Coaching - 10% Event Marketing - 10% Business Consulting - 20% Marketing Strategy - 10% Media Planning & Buying - 7% Recruiting - 3% Staffing - 10% Translation #### Company description Marketing Strategy company Cool & Associates LLC is based in Westminster, Maryland. The team provides Marketing Strategy and Branding. [Visit Website](https://coolassociatesllc.com/) --- ### [VECRA, Inc.](https://clutch.co/profile/vecra) - 10 - 49 employees - Lanham, MD #### Services Provided - Allocation of Expertise by Percentage - 10% AI Consulting - 10% AI Development - 20% Call Center Services - 20% Recruiting - 20% Staffing - 10% Translation - 10% Transcription #### Company description VECRA, Inc. Is a small Kilmarnock, Virginia-based call center company. The team specializes in Call Center Services and Staffing. [Visit Website](https://vecrainc.com/) #### 7% of employees work in Lanham office Lanham, MD BECO Office Park 4640 Forbes Boulevard, Suite 120B 1 employees +1-240-331-5301 [See All Locations (3)](https://clutch.co/profile/vecra#location) --- ### [Cheryl Jefferson & Associates, LLC](https://clutch.co/profile/cheryl-jefferson-associates) - 2 - 9 employees - Fulton, MD #### Services Provided - Allocation of Expertise by Percentage - 60% Accounting - 10% Back Office Outsourcing - 10% Call Center Services - 20% Financial Consulting #### Company description Founded in 2003, Cheryl Jefferson & Associates, LLC is a small Fulton, Maryland-based Accounting company. Their team specializes in Accounting and Financial Consulting. [Visit Website](https://www.cjeffersoncpa.com/) --- ### [NicSquared Solutions](https://clutch.co/profile/nicsquared-solutions) - 2 - 9 employees - Bethesda, MD #### Services Provided - Allocation of Expertise by Percentage - 50% Accounting - 15% Call Center Services - 20% Cybersecurity - 8% Recruiting - 7% Staffing #### Company description NicSquared Solutions, a small Accounting company, is located in Bethesda, Maryland. The team offers Accounting and Cybersecurity. [Visit Website](http://NicSquaredSolutions.com/) --- ### [GoVivace Inc](https://clutch.co/profile/govivace) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - McLean, VA #### Services Provided - Allocation of Expertise by Percentage - 35% AI Consulting - 35% AI Development - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Transcription #### Company description GoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience. [Visit Website](https://govivace.com/) --- ### [Epsilon Inc](https://clutch.co/profile/epsilon-1) - 50 - 249 employees - Arlington, VA #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 25% Cloud Consulting & SI - 25% IT Managed Services - 25% Cybersecurity #### Company description Epsilon Inc is a Weaverville, North Carolina-based cloud consulting & SI company. Their services include cloud consulting & SI and Cybersecurity. [Visit Website](https://www.epsilon-inc.com/) #### 1% of employees work in Arlington office Arlington, VA 2231 Crystal Drive Ste. 205 1 employees 828-398-5400 [See All Locations (3)](https://clutch.co/profile/epsilon-1#location) --- ### [PerfectBPOSolutions](https://clutch.co/profile/perfectbposolutions) - 10 - 49 employees - Fairfax, VA #### Services Provided - Allocation of Expertise by Percentage - 10% Advertising - 20% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 10% Business Consulting - 10% Marketing Strategy #### Company description Call center company PerfectBPOSolutions is in Fairfax, Virginia. Launched in 2021, the team provides Call Center Services and Back Office Outsourcing. [Visit Website](https://www.perfectbposolutions.com/) --- ### [NexcelSolutionsLLC](https://clutch.co/profile/nexcelsolutionsllc) - 50 - 249 employees - Newark, DE #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% E-Commerce Development - 20% Pay Per Click - 20% Search Engine Optimization - 20% Web Development #### Company description Located in Newark, Delaware, NexcelSolutionsLLC is a SEO services firm. Established in 2019, the team provides Search Engine Optimization and Pay Per Click. [Visit Website](https://nexcelsolutions.com/) --- ### [Creatics Solutions](https://clutch.co/profile/creatics-solutions) - $10,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dover, DE #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Creatics Solutions is an answering service located in Dover, Delaware. They offer Call Center Services and were established in 2019. [Visit Website](https://www.creaticssolutions.com) --- ### [Avilamb](https://clutch.co/profile/avilamb) - 2 - 9 employees - Arlington, VA #### Services Provided - Allocation of Expertise by Percentage - 20% AI Development - 20% BI & Big Data Consulting & SI - 20% Call Center Services - 20% Cloud Consulting & SI - 20% CRM Consulting and SI #### Company description Established in 2006, Avilamb is a big data company. The agency offers BI & big data consulting & SI and cloud consulting & SI. [Visit Website](https://www.avilamb.com/) --- ### [Call Savvys](https://clutch.co/profile/call-savvys) #### 5 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dover, DE #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 5% Customer Service Outsourcing - 55% Sales Outsourcing #### Company description Call Savvys is a company specializing in Contact Center Services, particularly in telemarketing and cold calling. With a success rate of securing deals early in engagements, they are praised for their professionalism and expert project management. However, some feedback suggests improvements in communication regarding tools and problem-solving. Overall, the company has received predominantly positive reviews, highlighting their impressive attitude and partnership. [Visit Website](https://www.callsavvys.com/) #### 3 fixed price Call Center Services packages Cold Calling & Lead Generation Done-for-you real estate cold calling. A dedicated, real-estate-trained caller delivers a written 20 to 40 qualified seller leads per caller per month, with the dialer, AI plus human QA, and a free CRM included. Bring your own list or we pull it at $0.03 per record. Month to month, no contract. Scales to 50+ callers. --- ### [CallingAgency](https://clutch.co/profile/callingagency) #### 5 out of 5 star rating (14 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - New Castle, DE #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 50% Call Center Services - 30% Sales Outsourcing #### Company description CallingAgency is a company specializing in Contact Center Services, particularly outbound call center and telemarketing services. Their clients commend them for effectively enhancing customer outreach and lead generation. Of the reviews, 100% highlight their professional project management and ability to deliver quality, qualified appointments with decision-makers, making them an integral part of their clients' sales teams. [Visit Website](https://callingagency.com/) --- ### [NetSet RCM Services](https://clutch.co/profile/netset-rcm-services) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 10% AI Development - 50% Back Office Outsourcing - 16% Call Center Services - 24% Customer Service Outsourcing #### Company description Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing. [Visit Website](https://www.netset-rcm.services/) #### 41% of employees work in Wilmington office Wilmington, DE 2055 Limestone Road STE 200-C 76 - 100 employees 607-499-4289 [See All Locations (2)](https://clutch.co/profile/netset-rcm-services#location) --- ### [Communications Center of Pennsylvania](https://clutch.co/profile/communications-center-pennsylvania) - 2 - 9 employees - Lancaster, PA #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Communications Center of Pennsylvania is a small answering service in Lancaster, Pennsylvania. Their services include Call Center Services. [Visit Website](https://www.commcenterpa.com/) --- ### [FingerLinks Infotech LLC](https://clutch.co/profile/fingerlinks-infotech) - $10,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Content Moderation Services - 20% Data Annotation Services - 20% Translation - 20% Transcription #### Company description FingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription. [Visit Website](https://www.fingerlinksinfotech.com/) --- ### [Antietam Call Center](https://clutch.co/profile/antietam-call-center) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Hagerstown, MD #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 40% Customer Service Outsourcing #### Company description Antietam Call Center is an answering service. The Hagerstown, Maryland-based company provides Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.antietamcallcenter.com/) --- ### [SM Technomine, Inc](https://clutch.co/profile/sm-technomine) - 50 - 249 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Recruiting - 20% Recruitment Process Outsourcing - 20% Sales Outsourcing - 20% Staffing #### Company description SM Technomine, Inc is a call center company. Headquartered in Laval, Canada and Wilmington, Delaware, the team focuses on Call Center Services and Sales Outsourcing. [Visit Website](https://smtechnomine.com/) #### 50% of employees work in Wilmington office Wilmington, DE 802 N West St. 1 employees +1.312.492.4386 [See All Locations (2)](https://clutch.co/profile/sm-technomine#location) --- ### [Adept Consulting Services, Inc.](https://clutch.co/profile/adept-consulting-services) - 10 - 49 employees - Harrisburg, PA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 15% Call Center Services - 20% CRM Consulting and SI - 20% ERP Consulting and SI - 15% HR Consulting - 20% IT Managed Services #### Company description Adept Consulting Services, Inc. Is a CRM consulting and SI company. The Lansdale, Pennsylvania-based agency was founded in 1995. Their team provides CRM consulting and SI and ERP consulting and SI. [Visit Website](http://www.adeptusa.com/) #### 82% of employees work in Harrisburg office Harrisburg, PA 423 Walnut St 21 - 30 employees [See All Locations (2)](https://clutch.co/profile/adept-consulting-services#location) --- ### [Pacific Global](https://clutch.co/profile/pacific-global) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 50% Call Center Services - 25% Transcription #### Company description Answering service Pacific Global is in Wilmington, Delaware and Noida, India. They provide Call Center Services and Back Office Outsourcing and were launched in 2001. [Visit Website](http://www.pacificbpo.com/) --- ### [TASCO Message Centers](https://clutch.co/profile/tasco-message-centers) - $1,000+ minimum project size - $25 - $49 average hourly rate - 2 - 9 employees - Baltimore, MD #### Services Provided - Allocation of Expertise by Percentage - 75% Call Center Services - 25% Customer Service Outsourcing #### Company description TASCO Message Centers, a call center, is located in Baltimore, Maryland. Established in 1938, the team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://tascomessages.com/) --- ### [Alpha Telemarketing, Inc.](https://clutch.co/profile/alpha-telemarketing) - 10 - 49 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 40% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Alpha Telemarketing, Inc., a call center service, was founded in 2005. The firm provides Call Center Services and Customer Service Outsourcing, and is small. [Visit Website](https://alphatelinc.com) --- ### [FL Technologies](https://clutch.co/profile/fl-technologies) - 50 - 249 employees - Fairfax, VA #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 50% Call Center Services - 20% Transcription #### Company description FL Technologies is a call center company. The Fairfax, Virginia-based firm provides Call Center Services and Back Office Outsourcing. [Visit Website](http://www.fltechno.com/) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. 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