# Top Answering Services for the Automotive Industry Discover automotive answering services and call centers. Hire specialists handling dealer support, lead response, and 24/7 customer care. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Answering Services for the Automotive Industry Ratings Updated: Sep 19, 2026 ### [FlairsTech](https://clutch.co/profile/flairstech) #### 4.6 out of 5 star rating (10 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Custom Software Development - 10% Enterprise App Modernization - 10% AI Development - 15% Call Center Services - 15% Application Management & Support - 15% Customer Service Outsourcing - 20% IT Managed Services #### Company description FlairsTech is a highly regarded company specializing in Contact Center Services and Customer Support Services. With consistently high customer satisfaction rates, often above 97%, and improved call capture rates exceeding 90%, they deliver exceptional Call Handling and Inbound Call Center solutions. Reviewers consistently praise their professionalism, adaptability, and alignment with company values, noting that they provide good value for cost. [Visit Website](https://flairstech.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In the last six months, FlairsTech has received positive feedback for their expertise in software development and effective collaboration. A client from LeagueSuite highlighted improvements in site performance and the successful delivery of new features, noting the team's strong technical skills and timely project management. Overall, clients express satisfaction with FlairsTech's value for cost and have not identified areas for improvement, indicating a high level of confidence in their services. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/flairstech?sort_by=date_desc&verified=true#reviews) #### 2 reviews mention Answering services Answering services Experience FlairsTech has received overwhelmingly positive feedback for their Answering services, with 95% of clients reporting significant improvements in call capture rates and customer service metrics. Clients appreciate the company's professionalism, effective communication, and ability to seamlessly integrate with their teams. Notably, one reviewer highlighted a rise in call capture from 50-70% to above 90%. Overall, 100% of reviewers mention satisfaction with the value for cost and a strong cultural alignment, though minor initial growing pains were acknowledged. - 2 of 2 Answering services reviews are 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/flairstech#review-300649) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight FlairsTech's competitive pricing and strong value for money. One client noted that their pricing 'fit our budget and offered good value for the cost,' while another emphasized that FlairsTech's pricing model was 'unique and fit well' with their budgeting needs. Overall sentiment across reviews indicates satisfaction with the cost-effectiveness of FlairsTech's services, reinforcing their reputation as a reliable partner that delivers quality outcomes without compromising financial expectations. [Read All Reviews](https://clutch.co/profile/flairstech?verified=true#reviews) - $200,000 to $999,999 (2 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - Australia (1 projects) - Canada (6 projects) - United States (3 projects) This provider is available in 22 time zones: - Colombia Time (COT) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Greenwich Mean Time (GMT) - Japan Standard Time (JST) - Arabia Standard Time (AST) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Singapore Standard Time (SGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) This provider is fluent in 10 languages: - English - Spanish - Arabic - Italian - German - Dutch - French - Polish - Portuguese - Swedish [View Reviews](https://clutch.co/profile/flairstech?verified=true#reviews) --- ### [MarKam Solutions](https://clutch.co/profile/markam-solutions) #### 5 out of 5 star rating (9 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sofia, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 20% IT Managed Services - 20% Sales Outsourcing #### Company description MarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach. [Visit Website](https://www.markamsolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Detail-oriented Clients consistently praised MarKam Solutions for their detail-oriented approach, highlighting their structured methodology and data-driven decisions. One client noted their 'attention to detail and excellent communication skills,' which facilitated timely task completion. Another emphasized their 'very structured and detail-oriented' management style, which contributed to significant improvements in customer satisfaction and operational efficiency. Overall, the sentiment regarding their attention to detail is overwhelmingly positive, indicating a strong alignment with client needs. - Sales & Customer Service Outsourcing for Transportation Co (5.0/5, Sep 9, 2024): What did you find most impressive or unique about this company? Attention to detail and excellent communication skills between our company and MarKam. Ability to apply industry leading strategies for continuous improvement, coupled with the latest technology implementation. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/313055) #### 3 reviews mention Answering services Answering services Experience MarKam Solutions has received overwhelmingly positive feedback for their Answering services, with 100% of clients highlighting their operational efficiency and customer satisfaction improvements. Clients reported an average customer satisfaction score increase of 25% and a sales conversion rate rise of 7%. Key strengths include their adaptability, in-depth industry knowledge, and effective communication, noted by all reviewers. No significant areas for improvement were mentioned, underscoring their effectiveness as a trusted outsourcing partner. - 3 of 3 Answering services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/markam-solutions#review-329217) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees. [Read All Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Bulgaria (3 projects) - United States (4 projects) - England (1 projects) This provider is fluent in 10 languages: - Arabic - English - Dutch - German - Romanian - Spanish - Swedish - Russian - Portuguese - Italian [View Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) --- ### [Valoris Center](https://clutch.co/profile/valoris-center) #### 4.9 out of 5 star rating (15 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 15% CRM Consulting and SI - 20% Customer Service Outsourcing #### Company description Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach. [Visit Website](https://www.valoris.ro/en/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In the past six months, Valoris Center has received positive feedback for their punctual project management and effective customer support. Clients, such as the Quality Manager of BRT SPA, highlighted their impressive reaction time to needs and understanding of customer requirements. The company was praised for its good cultural fit and value for cost. Overall, the sentiment is highly favorable, with no noted areas for improvement at this time. - 1 of 1 reviews is 5 stars - 1 new review for Call Center Services services - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/valoris-center?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Answering services Answering services Experience Valoris Center has received overwhelmingly positive feedback for its answering services, with a 95% SLA performance on phone support and 99% on email. Clients commend their resilience and professionalism, achieving a CSAT of 92% and a First Contact Resolution rate exceeding 86%. Notably, less than 3% of calls are abandoned, reflecting their effective service. Clients appreciate their customer-centric approach and timely delivery, with suggestions for more proactive digital consultancy. Overall, Valoris demonstrates strong expertise and reliability in enhancing client satisfaction. - 1 of 1 Answering services reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/valoris-center#review-395388) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects. [Read All Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Very responsive Valoris Center is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [ROI CX Solutions](https://clutch.co/profile/roi-cx-solutions) #### 4.8 out of 5 star rating (4 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - American Fork, UT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing #### Company description ROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism. [Visit Website](http://roicallcentersolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 3 reviews mention Answering services Answering services Experience ROI CX Solutions has received overwhelmingly positive feedback in their Answering Services, with approximately 90% of reviewers noting their professionalism, empathy, and efficiency in handling calls. Clients particularly praised their ability to manage high call volumes while improving patient experiences and operational metrics, such as a 25% reduction in response time and improved customer satisfaction scores. The company demonstrates strong project management and flexibility, although some clients suggested opportunities for proactive training initiatives. - 1 of 3 Answering services reviews are 5 stars - 1 new review for Answering services in past 6 months - $50,000 – $199,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/roi-cx-solutions#review-430409) #### 3 reviews mention Call Center Services Call Center Services for Medical Marijuana Co 4.5/5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their staff. - 1 of 3 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430414) #### Experience in 4 industries ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) ##### Hospitality & leisure Experience ROI CX Solutions has demonstrated significant expertise in the Hospitality & Leisure industry, particularly in optimizing staffing and reducing costs for their clients. Their impressive flexibility and commitment to meeting client needs contribute positively to project outcomes, as noted by the Director of a hospitality firm. The consistent delivery of new hires and effective communication further solidifies their strength in providing value within this sector, making them a strong candidate for businesses seeking reliable support. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staffing & Call Center Services for Event Company (5.0/5, Jan 16, 2026): ROI CX Solutions provided staffing and call center services for an event company. The team's goals were to support inbound interactions to lower costs and add flexibility for the client. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430409) ##### Retail Experience ROI CX Solutions has received positive feedback from clients in the Retail industry, particularly in terms of their ability to assess and prioritize support tickets effectively. Clients like Kendra Scott appreciate the company's strong communication and project management capabilities, noting timely responses and a culture fit. Their expertise has led to improved issue resolution and trust, indicating a strong impact on their clients' operations. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Jewelry Retailer (5.0/5, Jan 19, 2026): ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when necessary. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430758) ##### Consumer products & services Experience ROI CX Solutions demonstrates significant expertise in the Consumer products & services sector, excelling in customer support operations. Client feedback highlights a 25% improvement in response times, enhanced customer satisfaction ratings, and reduced ticket abandonment. Their adaptability and commitment to aligning with client needs have fostered efficient workflows and operational improvements. While some initial challenges existed, ongoing collaboration has yielded strong results, making ROI CX Solutions a valuable partner for businesses seeking to enhance customer experience in this industry. - 1 review for consumer products & services industry - Unknown avg. project cost - Call Center Services for Software Dev Company (4.5/5, Feb 25, 2026): ROI CX Solutions provides customer support services for a software development company. Their team handles inquiries, resolves issues, processes returns, and addresses customer-related matters. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/438751) ##### Medical Experience ROI CX Solutions has demonstrated strong expertise in the Medical industry, particularly in managing call center operations for DocMJ. Client feedback highlights their professionalism, empathy, and efficiency in handling patient interactions, which are critical for enhancing patient experiences. The partnership has resulted in improved call performance and appointment conversion, showcasing their ability to scale access while reducing administrative burdens. Overall, ROI CX Solutions is well-equipped to support businesses in the Medical sector, ensuring operational effectiveness and patient satisfaction. - 1 review for medical industry - Unknown avg. project cost - Call Center Services for Medical Marijuana Co (4.5/5, Jan 16, 2026): ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their staff. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430414) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [ExpertCallers](https://clutch.co/profile/expertcallers) #### 4.8 out of 5 star rating (35 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Princeton, NJ #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 15% Corporate Photography - 10% Corporate Travel Management - 15% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Graphic Design - 10% Logo - 10% Sales Outsourcing #### Company description ExpertCallers is a professional Contact Center Services provider excelling in Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Reviewers consistently praise their professionalism and efficiency, with over 90% highlighting improved response times and customer satisfaction. Their ability to seamlessly integrate with client workflows and represent brands effectively is frequently noted as a standout feature. [Visit Website](https://www.expertcallers.com/industries/automotive.php?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-answering-services-automotive-industry) #### Open to feedback ExpertCallers has received positive feedback regarding their openness to client feedback throughout various projects. Clients highlighted their proactive communication and willingness to refine strategies based on input, with one stating, 'They were responsive and open to feedback.' Additionally, another client noted their organized project management and consistent updates. Overall, the sentiment reflects a strong appreciation for ExpertCallers' adaptability and commitment to aligning with client needs. - Outbound Calling for Construction Services (4.5/5, Apr 10, 2026): The team was organized and proactive. They kept us updated regularly and were open to refining strategies based on our feedback. [Read Full Review](https://clutch.co/go-to-review/expertcallers/449201) #### Reviewed 24 times in the past 6 months In reviews from the past six months, ExpertCallers has received overwhelmingly positive feedback for their professionalism and responsiveness. Clients noted significant improvements in customer satisfaction, lead conversion rates, and operational efficiency. For instance, DKC Wooden Cabinetry highlighted faster response times and a more organized appointment scheduling process, while Auto Holic Detailers reported a 40% increase in bookings. Clients appreciated the team's ability to integrate seamlessly with their operations, with many expressing satisfaction with the overall service quality and communication. Areas for improvement mentioned were related to enhanced reporting and analytics. - 11 of 24 reviews are 5 stars - 16 new reviews for Call Center Services services - $50,000 – $199,999 avg. project cost [Read 24 Recent Reviews](https://clutch.co/profile/expertcallers?sort_by=date_desc&verified=true#reviews) #### Experience in 11 industries ExpertCallers has demonstrated strong capabilities across various industries, notably in Business Services, Construction, Automotive, and Education. Clients consistently cite improvements in customer response times, lead generation, and overall satisfaction. In the Construction sector, they helped increase client engagement and project confirmations significantly. The Automotive industry feedback highlights their proficiency in managing customer inquiries and appointment scheduling, resulting in increased bookings. Overall, the sentiment is highly positive, with clients praising their professionalism and adaptability, making them a versatile choice for diverse business needs. [Read All Reviews](https://clutch.co/profile/expertcallers?verified=true#reviews) ##### Home Services Experience ExpertCallers has demonstrated exceptional expertise in the Home Services industry by significantly improving customer response times and reducing missed calls for GRS Contracting. Clients praise their professionalism, structured project management, and seamless integration with existing workflows, enhancing lead conversion and client satisfaction. Their ability to offer 24/7 support adds substantial value, making them a compelling choice for businesses seeking reliable customer service solutions. - 1 review for home services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Renovation & Contracting Company (4.5/5, Mar 26, 2026): ExpertCallers provided call center services for a renovation and contracting company. The team managed inbound calls, responded to inquiries, provided information, and assisted with booking coordination. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445795) ##### Electric Experience ExpertCallers has demonstrated strong expertise in lead generation within the Electric industry, yielding significant increases in qualified leads and scheduled appointments for clients. Their tailored approach to outreach effectively aligned with specific business goals, enhancing sales pipeline efficiency. Clients praised their excellent project management, communication, and responsiveness, reflecting a professional commitment to delivering impactful solutions. Overall, ExpertCallers is well-positioned to support businesses in the Electric sector seeking to enhance their sales opportunities. - 1 review for electric industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Trading Company (5.0/5, Mar 4, 2026): ExpertCallers provided sales outsourcing services for a trading company. They handled lead research, outbound calling, prospect qualification, appointment scheduling, and report generation. [Read Full Review](https://clutch.co/go-to-review/expertcallers/440320) ##### Financial services Experience ExpertCallers has demonstrated strong expertise in providing virtual assistant support specifically tailored for the Financial services industry. Clients appreciate their reliability, clear communication, and ability to streamline administrative tasks, which significantly enhances productivity. The positive feedback regarding their cultural fit and value for cost indicates they are well-suited for businesses seeking efficient operational solutions. Overall, ExpertCallers is a commendable choice for organizations looking to optimize their workflows in the Financial services sector. - 1 review for financial services industry - $200,000 – $999,999 avg. project cost - Virtual Assistant Services for Digital Business (4.0/5, Mar 14, 2026): ExpertCallers provided virtual assistant support to a digital business. The team handled data entry, email management, research tasks, and administrative support to streamline the client's daily workflow. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442826) ##### Non-profit Experience ExpertCallers demonstrates strong expertise in the Non-profit sector, as highlighted by their successful partnership with Pact For Peace. They effectively conducted outreach and data collection, providing valuable insights that enhanced community engagement strategies. Clients appreciate their efficient project management, timely delivery, and clear communication across diverse audiences. Overall, ExpertCallers is well-regarded for their cultural fit, cost-effectiveness, and ability to deliver impactful solutions tailored to the needs of Non-profits. - 1 review for non-profit industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Survey Research & Data Collection for Nonprofit Organization (5.0/5, Mar 14, 2026): ExpertCallers performed outreach and collected data for a nonprofit organization's community programs and awareness campaigns. The team conducted surveys, gathered feedback, and compiled reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442827) ##### Information technology Experience ExpertCallers demonstrates strong expertise in information technology, particularly in providing 24/7 support and process automation. Clients commend their collaborative approach, quick response times, and ability to deliver measurable outcomes, such as enhanced operational efficiency and customer support coverage. With a focus on cost-effectiveness and alignment with client goals, ExpertCallers positions itself as a valuable partner for organizations seeking sustainable growth and operational excellence in the IT sector. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for IT Company (5.0/5, Mar 12, 2026): ExpertCallers provided customer service outsourcing services for an IT company. The team offered 24/7 support via email, chat, and phone, with an average response time of 5 minutes. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442406) ##### Education Experience ExpertCallers has received positive feedback from clients in the Education sector, particularly in childcare management. Clients noted their professionalism, responsiveness, and ability to understand industry-specific requirements, resulting in improved communication and faster response times to parent inquiries. The company's strengths include effective call management and lead capture, leading to increased enrollment and client satisfaction. Overall, ExpertCallers demonstrates strong expertise in enhancing operational efficiency for educational institutions, making them a suitable partner for businesses in this industry. - 2 reviews for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Childcare Center (5.0/5, Mar 14, 2026): ExpertCallers provided call center services for a childcare center. The team handled inbound calls, responded to parent questions about enrollment and schedules, and captured leads from phone inquiries. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442823) - Call Center Services for Childcare Center (4.5/5, Mar 25, 2026): ExpertCallers provided call center services for a childcare center. The team managed inbound calls, responded to inquiries about enrollment and programs, scheduled visits, and maintained communication records. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445452) ##### Contracting Experience ExpertCallers has received positive feedback from clients in the Contracting industry, highlighting their expertise in customer communication and lead management. Clients reported significant increases in client conversions, rapid response times, and improved customer satisfaction. The company's professionalism, reliability, and ability to adapt to client needs were consistently praised, solidifying their impact on business growth. Overall, ExpertCallers is well-positioned to support contracting firms aiming to enhance their customer engagement and operational efficiency. - 4 reviews for contracting industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Sales Outsourcing for Construction Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center and sales outsourcing services for a construction company. The team researched clients and markets, made outbound calls, scheduled appointments, and delivered weekly reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438763) - Call Center Services for Construction & Landscaping Company (4.0/5, Apr 9, 2026): ExpertCallers provided call center services for a construction and landscaping company. The team managed inbound and outbound customer calls, scheduled appointments, and followed up with potential clients. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448858) - Call Center Services for Flooring Company (4.5/5, Apr 9, 2026): ExpertCallers provided call center services for a flooring company. The team handled inbound calls, scheduled appointments, qualified leads, performed outbound follow-ups, and resolved inquiries. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448862) - Customer Support Services for E-Commerce Company (4.5/5, Apr 10, 2026): ExpertCallers provided customer support services for an e-commerce company. The team handled customer service calls, supported order processing, resolved issues, and tracked customer interactions. [Read Full Review](https://clutch.co/go-to-review/expertcallers/449202) ##### Other industries Experience ExpertCallers has received positive feedback from clients across various industries, particularly in their expertise in customer service and support. Clients commend their seamless integration into existing teams and the comparable quality of service to in-house representatives. Their strong communication and project management skills ensure timely delivery and responsiveness to client needs. Overall, the sentiment is highly favorable, highlighting ExpertCallers' dedication, cultural fit, and ability to drive measurable success in the Other industries sector. - 4 reviews for other industries industry - 4 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Customer Service & Sales Outsourcing for Presentation Co (5.0/5, Mar 12, 2026): ExpertCallers provided e-commerce sales and support for a presentation design company. The team communicated with end customers through live chat and email, offering technical support and product guidance. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442398) - Sales Outsourcing for Mobile Software Solutions Co (5.0/5, Mar 24, 2026): ExpertCallers provided sales support to a mobile software solutions company. They helped the client engage enterprise buyers globally by setting meetings with leads via email and phone outreach. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444957) - Customer Service Outsourcing for Consulting Firm (5.0/5, Apr 2, 2026): ExpertCallers provided customer service outsourcing for a consulting firm. The team was responsible for attending on-site training and handling customer support during the client's out-of-office hours. [Read Full Review](https://clutch.co/go-to-review/expertcallers/447395) - Customer Service Outsourcing for Software Company (5.0/5, Apr 3, 2026): ExpertCallers provides ongoing customer support for a software company. The team has helped the client migrate to HubSpot Service Hub and uses Ring4 for providing call center support. [Read Full Review](https://clutch.co/go-to-review/expertcallers/447672) ##### Automotive Experience ExpertCallers has demonstrated significant expertise in the Automotive industry, particularly in customer communication and support. Clients have reported impressive results, including a 40% increase in bookings and improved lead conversion rates. Their team is recognized for professionalism, consistency, and effective communication, making them a valuable partner for automotive service providers seeking reliable support. Overall sentiment is highly positive, with clients appreciating their alignment with company values and their significant impact on customer engagement and satisfaction. - 4 reviews for automotive industry - $50,000 – $199,999 avg. project cost - Call Center Services for Auto Detailing Company (4.5/5, Mar 19, 2026): ExpertCallers provided call center services for an auto detailing company. The team handled inbound and outbound customer calls, managed appointments, responded to inquiries, and followed up with customers. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444058) - Call Center Services for Truck Repair Company (4.5/5, Mar 26, 2026): ExpertCallers provided call center services for a truck repair company. The team handled inbound customer calls, responded to service inquiries, captured job details, and coordinated with the client's team. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445802) - Call Center Services for Auto Detailing Company (4.5/5, Apr 8, 2026): ExpertCallers provided call center support for an auto detailing company. The team handled inbound customer calls, managed service inquiries, scheduled appointments, and followed up on leads. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448559) - Call Center Support for Construction & Renovation Company (4.5/5, Apr 8, 2026): ExpertCallers provided call center support for a construction and renovation company. The team handled inbound and outbound calls, set appointments, qualified leads, and followed up with potential customers. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448560) ##### Construction Experience ExpertCallers has garnered positive feedback from clients in the construction industry for their professionalism, effective lead generation, and excellent communication skills. Clients noted significant improvements in client engagement, conversion rates, and overall project management efficiency. The company’s structured approach, timely deliverables, and ability to represent clients positively during interactions are highlighted as key strengths, making them a reliable partner for businesses seeking to enhance their customer communication and project opportunities. - 4 reviews for construction industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing for Construction Company (5.0/5, Feb 24, 2026): ExpertCallers provided sales outsourcing services for a construction firm. The team managed outbound calling campaigns, lead qualification, and appointment scheduling. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438367) - Call Center Services for Home Renovation Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center services for a home renovation company. The team followed up with potential clients, nurtured leads, scheduled sales team appointments, and provided detailed reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438775) - Call Center Services for Construction Company (4.5/5, Mar 23, 2026): ExpertCallers provided call center services for a construction firm. The team handled inbound and outbound calls, responded to customer inquiries, scheduled site visits, and followed up with potential clients. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444681) - Outbound Calling for Construction Services (4.5/5, Apr 10, 2026): ExpertCallers provided outbound calling services for a construction company. The team reached out to prospects, set appointments, maintained a database of potential clients, and provided performance reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/449201) ##### Business services Experience ExpertCallers demonstrates strong expertise in the Business Services industry, particularly in customer support, call handling, and lead management. Clients reported significant improvements in response times, lead engagement, and overall customer satisfaction. Their professionalism, reliability, and ability to integrate seamlessly into existing workflows were frequently highlighted. Overall, the feedback indicates a positive sentiment towards ExpertCallers, making them a strong candidate for businesses seeking to enhance operational efficiency and client interactions. - 6 reviews for business services industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Tree Services Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center services for a tree services company. The team handled inbound and outbound calls, followed up with clients, scheduled appointments, and recorded interactions. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438772) - Call Center Services for Tree Care Company (4.5/5, Apr 7, 2026): ExpertCallers provided call center services for a tree care company. The team handled inbound customer support, outbound follow-ups, appointment scheduling, and lead qualification. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448252) - Back Office Outsourcing for Home Improvement Company (5.0/5, May 8, 2026): ExpertCallers provided call center services for a home improvement company. The team managed outbound calling campaigns, lead qualification, customer follow-ups, and appointment scheduling. [Read Full Review](https://clutch.co/go-to-review/expertcallers/455588) - Customer Service & Call Center Support for Renovation Co (5.0/5, May 12, 2026): ExpertCallers provided call center and customer service support to a construction and renovation company. The team handled customer calls, appointment scheduling, outbound follow-ups, and inquiry management. [Read Full Review](https://clutch.co/go-to-review/expertcallers/456351) - Call Center Services for Towing Company (5.0/5, May 13, 2026): ExpertCallers provided call center services for a towing company. The team managed the client's inbound customer support calls. [Read Full Review](https://clutch.co/go-to-review/expertcallers/456676) - Call Center Services for Cabinetry Company (5.0/5, Jun 28, 2026): ExpertCallers provided call center services for a cabinetry company. The team handled lead qualification, appointment scheduling, customer follow-ups, inquiry management, and record maintenance. [Read Full Review](https://clutch.co/go-to-review/expertcallers/468136) #### Completed projects in 5 countries - Canada (2 projects) - Poland (5 projects) - Türkiye (1 projects) - Tanzania (1 projects) - United States (13 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/expertcallers?verified=true#reviews) --- ### [CCIG Group](https://clutch.co/profile/ccig-group) #### 4.9 out of 5 star rating (23 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wrocław, Poland #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 40% Customer Service Outsourcing #### Company description CCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients. [Visit Website](https://ccig-group.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Accessible The overall sentiment regarding accessibility of CCIG Group is highly positive. Clients commend the team's flexibility and openness in process adjustments, along with their operational and managerial accessibility, which facilitates effective communication and prompt issue resolution. One client specifically noted the 'high consultant availability, ensuring 24/7 support,' highlighting the company's commitment to being readily available to meet client needs. Despite occasional errors in case processing, the general feedback emphasizes a strong partnership and reliability. - Customer Service Outsourcing for Grocery Store Chain (5.0/5, Oct 28, 2025): We particularly value their flexibility and openness in introducing new and modifying existing processes. Also the accessibility of the team, both at the operational and managerial levels, which ensures smooth communication and swift resolution of challenges. [Read Full Review](https://clutch.co/go-to-review/ccig-group/416244) #### 3 reviews mention Answering services Answering services Experience CCIG Group has garnered predominantly positive feedback for their Answering Services, with clients praising their comprehensive call management, lead verification, and customer support capabilities. Notably, 90% of reviewers reported improved response times and enhanced customer satisfaction. Key strengths include their operational reliability and flexibility, successfully managing high call volumes and improving conversion rates. Clients particularly appreciate their proactive communication and adaptability, resulting in long-term partnerships across various industries. Overall, CCIG Group is recognized for delivering significant value and maintaining high service standards. - 3 of 3 Answering services reviews are 5 stars - 2 new reviews for Answering services in past 6 months - $1,000,000 – $9,999,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/ccig-group#review-403264) #### 16 reviews mention Call Center Services Call Center Services for Medical Company 5.0/5 — CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. - 15 of 16 Call Center Services reviews are 5 stars - 12 new reviews for Call Center Services in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/ccig-group/440365) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships. [Read All Reviews](https://clutch.co/profile/ccig-group?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [SummitNext](https://clutch.co/profile/summitnext) #### 4.7 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Petaling Jaya, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 20% AI Development - 10% Back Office Outsourcing - 15% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description SummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery. [Visit Website](https://summitnext.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=my-bpo) #### Understands their clients' needs Client feedback highlights SummitNext's strong understanding of their needs, as evidenced by their adaptability and proactive communication. One client noted their impressive ability to align with specific requirements, while another emphasized the company's commitment to timely deliveries and high-quality outcomes. Overall, the sentiment is highly positive, with clients appreciating the tailored approach and effective integration of feedback, thereby reinforcing a strong partnership. - Social Media Management for Sales Technology Company (5.0/5, Mar 8, 2023): Understanding of the local nuances into client's complaint buckets was a key outcome. Their culture and willingness to strike for the best for the client were impressive. They were always on top of the project throughout the entire process, very proactive with a 'can-do' attitude. [Read Full Review](https://clutch.co/go-to-review/summitnext/185486) #### Experience in 3 industries SummitNext has demonstrated expertise across various industries, including financial services, eCommerce, and marketing. Clients commend their agility, responsiveness, and ability to meet specific needs, particularly in recruitment and lead generation. In financial services, they excel in providing qualified candidates and effective employee management. In eCommerce, their prompt support during seasonal ramp-ups has received positive feedback. Overall, the sentiment is highly favorable, especially for companies seeking recruitment and operational support. [Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) ##### Financial services Experience SummitNext has received positive feedback from clients in the financial services sector, particularly for their expertise in recruitment and employee management. Clients noted the company's ability to deliver high-quality candidates, responsiveness, and effective communication. Their adaptability to client needs and commitment to compliance were also highlighted as significant strengths. Overall, SummitNext is seen as a reliable partner that aligns well with the operational and budgetary requirements of financial service companies. - 2 reviews for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Employee Mgmt & Recruitment Services for FinTech Company (5.0/5, Sep 24, 2023): SummitNext Technologies Sdn. Bhd. provides employee management and recruitment services for a fintech company. The team is tasked with finding talented and qualified candidates for the client. [Read Full Review](https://clutch.co/go-to-review/summitnext/235284) - Staffing Services for Financial Services Provider (4.0/5, Jun 25, 2024): A financial services provider has tapped SummitNext to find and hire Mandarin-speaking executives. These executives are expected to assist clients in getting onboarded with the company's platform. [Read Full Review](https://clutch.co/go-to-review/summitnext/296496) ##### eCommerce Experience SummitNext Technologies Sdn. Bhd. has received positive feedback from eCommerce clients, highlighting their agility and result-oriented approach. Clients appreciate their responsiveness and effective project management, noting successful outcomes during peak periods. The company's high ratings, good value for cost, and alignment with client values further reinforce their expertise in the eCommerce sector, making them a strong candidate for businesses seeking reliable support. - 1 review for ecommerce industry - $50,000 – $199,999 avg. project cost - Staff Augmentation for E-Commerce Company (4.5/5, Sep 25, 2023): SummitNext Technologies Sdn. Bhd. provided staff augmentation services for an e-commerce company. They augmented the client's team during a period of heightened demand. [Read Full Review](https://clutch.co/go-to-review/summitnext/234855) ##### Consulting Experience SummitNext Technologies Sdn. Bhd. has garnered positive feedback in the Consulting industry for their integrity, innovative solutions, and proactive project management. Clients highlighted their expertise in lead generation, community management, and social listening, noting significant improvements in client engagement and reporting accuracy. The overall sentiment reflects satisfaction with their alignment of values, timely delivery, and impressive customer service, making them a strong candidate for organizations seeking reliable consulting support. - 2 reviews for consulting industry - 2 reviews are 5 stars - Unknown avg. project cost - Social Media Management for Sales Technology Company (5.0/5, Mar 8, 2023): SummitNext Technologies Sdn. Bhd. was hired by a marketing company for their social media management services. The team was tasked with publishing listings and managing online communities on Facebook. [Read Full Review](https://clutch.co/go-to-review/summitnext/185486) - Lead Generation for Value Added Reseller (5.0/5, Mar 30, 2023): SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. [Read Full Review](https://clutch.co/go-to-review/summitnext/191082) #### 4.5 out of 5.0 rating for cost What Clients Have Said Overall, clients perceive SummitNext as offering good value for money, aligning well with their budgetary constraints. Feedback highlights competitive pricing and a strong culture fit, with one client noting, 'Pricing fits our budget' and another mentioning 'Good value for cost.' However, there are suggestions for improvement in pricing as company needs increase. The sentiment is predominantly positive, emphasizing the company's ability to deliver quality services at reasonable rates. [Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) - $50,000 to $199,999 (2 reviews) #### Very responsive SummitNext is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Pathway Communications](https://clutch.co/profile/pathway-communications) - $1,000+ minimum project size - $150 - $199 average hourly rate - 50 - 249 employees - Markham, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 15% Cloud Consulting & SI - 35% IT Managed Services - 20% Cybersecurity #### Company description IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services. [Visit Website](https://www.pathcom.com) --- ### [Welsend](https://clutch.co/profile/welsend) #### 4.9 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Wei Fang Shi, China #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 10% CRM Consulting and SI - 50% Customer Service Outsourcing #### Company description Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management. [Visit Website](https://www.welsend.com) #### Unique expertise Clients have expressed high satisfaction with Welsend's unique expertise in customer service solutions, highlighting their ability to provide stability and meet staffing requirements effectively. Positive feedback emphasizes the competence and accountability of the management team, as well as the overall quality of service delivery. One client noted Welsend's longstanding reputation as an award-winning vendor, reinforcing their expertise in data security management and professionalism. However, there is a suggestion for improvement in their hiring capabilities. - Customer Service Team Support for Bike Share Company (5.0/5, Mar 3, 2022): The management team is competent and accountable, showcasing their ability to handle projects efficiently. This level of professionalism ensures that all aspects of the project are managed effectively. Their superior delivery highlights their unique expertise in project management. [Read Full Review](https://clutch.co/go-to-review/welsend/12466) #### Experience in 5 industries Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors. [Read All Reviews](https://clutch.co/profile/welsend?verified=true#reviews) ##### Telecommunications Experience Welsend has demonstrated substantial expertise in the Telecommunications industry, specifically in enhancing sales and customer engagement. Their meticulous project management resulted in a 10% monthly sales increase and a 90% issue resolution rate within 48 hours. Clients appreciate Welsend's flexibility, attention to detail, and responsiveness to evolving project needs, making them a strong candidate for telecommunications businesses seeking to improve service delivery and customer satisfaction. - 1 review for telecommunications industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Telecommunications Company (5.0/5, Dec 11, 2023): Welsend provides ongoing call center services for a telecommunications company. The team is responsible for call activity reports, sales data, training, and QC reporting. [Read Full Review](https://clutch.co/go-to-review/welsend/255153) ##### Government Experience Welsend has demonstrated exceptional expertise in supporting government services, particularly in providing 24/7 contact center operations. Their professionalism, operational efficiency, and commitment to service have garnered positive feedback, emphasizing their role as an integral extension of government hotline teams. Clients appreciate their dedicated agents' tireless efforts and caring approach, highlighting Welsend's strong alignment with the unique requirements of the government sector. Overall, their established presence and adaptability make them a solid choice for potential government clients. - 1 review for government industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Government Hotline Team (5.0/5, Mar 4, 2022): A government hotline team has collaborated with Welsend for call center services. The team provides 24-hour customer service support and is responsible for a particular hotline to professionally handle traffic.  [Read Full Review](https://clutch.co/go-to-review/welsend/12587) ##### Transportation Experience Welsend has received positive feedback from clients in the Transportation industry, emphasizing their expertise in customer service solutions. One client highlighted their role in stabilizing customer service operations for a bike-sharing business, noting superior delivery and a competent management team. The company's ability to meet staffing requirements and quality objectives has been particularly praised, making them a reliable partner for ongoing projects. Areas for improvement include hiring capabilities, but overall sentiment remains highly favorable. - 1 review for transportation industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service Team Support for Bike Share Company (5.0/5, Mar 3, 2022): Welsend has provided customer service team support services for a bike share company. They've handled operations, training, and quality management. [Read Full Review](https://clutch.co/go-to-review/welsend/12466) ##### Manufacturing Experience Welsend has demonstrated strong expertise in supporting manufacturing clients, effectively addressing challenges such as staffing balance and cost efficiency. Clients commend Welsend for their professionalism, project management capabilities, and responsiveness to feedback. Their ability to provide flexible solutions during peak seasons and maintain ongoing relationships highlights their impact in the manufacturing sector. Overall, Welsend is viewed as a reliable partner, though there is room for improvement in service level management. - 2 reviews for manufacturing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Post-Sales Team Customer Support for Electronics Company (4.0/5, Feb 15, 2022): Welsend provides post-sales services for an electronics company. This includes email, SMS, and phone support. [Read Full Review](https://clutch.co/go-to-review/welsend/11331) - Staffing Support & Analytics for Manufacturing Company (5.0/5, Feb 15, 2022): Welsend provides staffing and data analytics services for an electronics manufacturing company. They have provided the support resources and a management team that handles 30 agents. [Read Full Review](https://clutch.co/go-to-review/welsend/11332) ##### Hospitality & leisure Experience Welsend has received positive feedback from clients in the Hospitality & leisure industry, particularly for their professionalism, rapid execution, and high-quality service. A general manager from HRS Group praised their expertise in technical support and effective communication, which contributed to a smooth implementation of crucial services. Clients appreciate Welsend's competent management and the overall value they provide, making them a strong candidate for businesses seeking reliable partners in the Hospitality & leisure sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Outbound Call Support for Hotel Chain (5.0/5, Feb 15, 2022): Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. [Read Full Review](https://clutch.co/go-to-review/welsend/11330) #### 4.2 out of 5.0 rating for cost What Clients Have Said Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions. [Read All Reviews](https://clutch.co/profile/welsend?verified=true#reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 2 countries - China (5 projects) - Germany (1 projects) [View Reviews](https://clutch.co/profile/welsend?verified=true#reviews) --- ### [Global Bilgi](https://clutch.co/profile/global-bilgi) #### 4.8 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 20% Corporate Training & Coaching - 20% Customer Service Outsourcing - 15% HR Outsourcing - 15% IT Managed Services #### Company description Global Bilgi is a distinguished provider of Contact Center Services, specializing in Customer Support, Telemarketing, and both Inbound and Outbound Call Center functions. Reviewers highlight their professionalism, with approximately 90% noting their strong project management skills and transparency. Clients commend their ability to consistently exceed KPIs, despite slightly higher pricing compared to competitors. [Visit Website](https://globalbilgi.com.ua/) #### Transparent Clients have expressed high satisfaction with Global Bilgi's transparency throughout their partnership. One client noted, 'they are fully supportive and transparent,' highlighting their proactive communication regarding project changes and performance updates. Additionally, the use of an internal project management tool enhances transparency in operations. Overall, the sentiment surrounding transparency is overwhelmingly positive, with clients appreciating the clarity and openness in their interactions with Global Bilgi. - Telesales & Customer Service for Telecommunications Company (5.0/5, Apr 7, 2021): Global Bilgi meets the deadlines. If an external issue comes up and we need to change our terms and conditions, they inform us proactively and try to adhere to the timelines anyway. There has not been any situation where we discovered something they didn’t inform us about. Whether it’s positive or negative, their team lets us know. Global Bilgi has also developed their own internal project management tool that allows them to look after every step of their activities, calls, and contact with the customers. It helps keep their performance information accurate and transparent. [Read Full Review](https://clutch.co/go-to-review/global-bilgi/118828) #### 2 reviews mention Call Center Services Call Center Services for Telecom Service Provider 5.0/5 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. - 2 of 2 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/global-bilgi/125152) #### Experience in 2 industries Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors. [Read All Reviews](https://clutch.co/profile/global-bilgi?verified=true#reviews) ##### Consumer Products Experience Global Bilgi demonstrates strong expertise in the Consumer Products industry, particularly in establishing effective customer support processes. Clients appreciate their dedicated approach and responsive project management, with one review highlighting an impressive NPS of 70% from over a million managed calls. Their business-oriented strategy and 24/7 availability contribute to a positive overall sentiment, making them a solid choice for companies seeking reliable customer service solutions. - 1 review for consumer products industry - $200,000 – $999,999 avg. project cost - Customer Support Processes Dev for Tobacco Company (4.5/5, May 18, 2021): Global Bilgi is developing a tobacco company's customer support processes. Their main goal is to enhance the client's customer service operations. [Read Full Review](https://clutch.co/go-to-review/global-bilgi/28651) ##### Telecommunications Experience Global Bilgi has demonstrated strong expertise in the Telecommunications industry through their reliable call center and business process outsourcing services. Clients commend their professionalism, transparency, and adaptability to market changes, contributing to significant revenue growth and customer base expansion. The company consistently meets KPIs and delivers innovative solutions, making them a suitable partner for telecommunications firms seeking effective customer engagement and operational efficiency. - 2 reviews for telecommunications industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Telesales & Customer Service for Telecommunications Company (5.0/5, Apr 7, 2021): Global Bilgi provides BPO services for a telecommunications company. The team conducts telesales and customer service, handling incoming calls and creating new business processes from scratch. [Read Full Review](https://clutch.co/go-to-review/global-bilgi/118828) - Call Center Services for Telecom Service Provider (5.0/5, Apr 14, 2021): Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. [Read Full Review](https://clutch.co/go-to-review/global-bilgi/125152) #### 3.8 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions. [Read All Reviews](https://clutch.co/profile/global-bilgi?verified=true#reviews) - $200,000 to $999,999 (2 reviews) --- ### [Global Response](https://clutch.co/profile/global-response) #### 4.5 out of 5 star rating (9 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - Margate, FL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 50% Customer Service Outsourcing - 15% IT Managed Services #### Company description Global Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery. [Visit Website](https://www.globalresponse.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 9 reviews mention Call Center Services Customer Service and Order Processing for Retail Company 5.0/5 — - 3 of 9 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/global-response/146340) #### Experience in 6 industries Global Response has garnered positive feedback across various industries, notably Financial Services, Hospitality & Leisure, Retail, Real Estate, Business Services, and Healthcare. Clients commend their expertise in providing innovative solutions, effective customer service, and efficiency in handling high call volumes. Financial Services clients particularly highlight cost savings and reliability, while Hospitality clients appreciate their commitment to enhancing customer experiences. Overall, Global Response is recognized for its strong infrastructure and responsiveness, making it a suitable partner for businesses needing scalable inbound services. [Read All Reviews](https://clutch.co/profile/global-response?verified=true#reviews) ##### Financial services Experience Global Response has received positive feedback from financial services clients for their expertise in handling high volumes of inbound calls, with clients noting significant cost savings and efficiency improvements. Their strengths include a well-established infrastructure and innovative ideas, which have allowed companies to save substantial employee hours and plan effectively. Overall, clients express satisfaction with the provider's responsiveness and service quality, indicating that Global Response could be a strong fit for firms seeking reliable outsourcing solutions in the financial sector. - 3 reviews for financial services industry - $200,000 – $999,999 avg. project cost - Customer Phone Support for Financial Services Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/24996) - Order Processing Support for Financial Company (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/25173) - BPO Services for Financial Services Company (4.0/5, Dec 20, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/36653) ##### Hospitality & leisure Experience Global Response demonstrates strong expertise in the Hospitality & Leisure industry, particularly in inbound customer service for hotels. Clients commend their reliable support, friendly communication, and effective training programs, which enhance the overall guest experience. One hotel noted significant time savings and emphasized the provider’s strengths in customer service. Given their proven track record and tailored solutions, Global Response appears well-suited for businesses seeking to elevate their customer service capabilities in the hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000,000 + avg. project cost - Reservation & Customer Support Services for Hotel (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/25121) ##### Retail Experience Global Response has received positive feedback from retail clients, emphasizing their efficiency and the significant time savings achieved through their services. Clients appreciate the company's ability to handle high volumes of inbound calls and process orders seamlessly, leading to improved customer satisfaction. The overall sentiment is highly favorable, with clients noting Global Response as a reliable partner that alleviates operational burdens and contributes to cost savings, making them an excellent fit for retail businesses seeking outsourcing solutions. - 2 reviews for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service and Order Processing for Retail Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146340) - System Management and Maintenance for Retail Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146455) ##### Real estate Experience Global Response has received positive feedback from clients in the real estate industry, highlighting their expertise in managing inbound calls and lead engagement. Clients commend their efficiency in handling a high volume of work, resulting in significant time and cost savings. With a focus on smooth, effortless transactions, they have proven to be a reliable partner, though there is potential for improvement in incorporating technology. Overall, they are regarded as a strong fit for real estate businesses seeking effective inbound services. - 1 review for real estate industry - Less than $10,000 avg. project cost - Lead Contact and Follow-Up for Real Estate Firm (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146285) ##### Business services Experience Global Response has received positive feedback from clients in the Business services industry, highlighting their exceptional customer service and effective call handling capabilities. Clients appreciate their expertise in managing inbound calls, which enhances customer satisfaction and operational efficiency. Notably, they save clients valuable time, allowing for better resource allocation. Overall, Global Response is regarded as a reliable partner, committed to supporting businesses in delivering timely assistance to their customers. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service and Product Support for Business Services Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146247) ##### Healthcare Experience Global Response has received positive feedback within the Healthcare industry, highlighting their responsiveness and attentiveness to client needs. Clients appreciate their role as a strategic partner, providing essential support services such as tech and billing assistance. The overall sentiment underscores their expertise in handling high volumes of inbound calls, contributing significantly to operational efficiency and business success in healthcare settings. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - Tech and Billing Support for Life Sciences Company (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/37094) #### 4.4 out of 5.0 rating for cost What Clients Have Said Global Response is frequently recognized for providing significant value for money, with clients noting substantial savings and efficiency improvements. For instance, one client estimated savings of $12,000 monthly, while another highlighted the affordability of services aimed at reducing costs. Overall, clients express satisfaction with the company's pricing structure, describing it as reasonable and beneficial, although some details remain undisclosed. The sentiment is predominantly positive, emphasizing the company's effectiveness and innovative approach. [Read All Reviews](https://clutch.co/profile/global-response?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 8 cities - Kissimmee, Florida (1 projects) - Millville, New Jersey (1 projects) - Brooklyn, New York (1 projects) - Elmhurst, New York (1 projects) - Oceanside, California (1 projects) - Phoenix, Arizona (2 projects) - Hartsville, South Carolina (1 projects) - Upper Marlboro, Maryland (1 projects) This provider is available in 2 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/global-response?verified=true#reviews) --- ### [Servixer, LLC](https://clutch.co/profile/servixer) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sheridan, WY #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Digital Strategy - 10% Finance & Accounting Outsourcing (FAO) - 25% Social Media Marketing - 30% Transcription #### Company description Servixer, LLC is a transcription and quality assurance company known for delivering top-notch and accurate transcriptions. With a focus on excellence and attention to detail, 100% of reviewers praised their timely delivery and adherence to project requirements, noting no areas for improvement. Their commitment to quality ensures successful partnerships with their clients. [Visit Website](https://servixer.com/) #### Detail-oriented Clients have consistently praised Servixer, LLC for their detail-oriented approach, particularly in transcription projects. Feedback highlighted their commitment to accuracy and adherence to specific formatting preferences, resulting in flawless, high-quality deliverables. One client noted their exceptional quality assurance checks, which ensured timely and precise outputs. Overall, the sentiment reflects strong client satisfaction with Servixer's meticulous attention to detail, reinforcing their reputation as a reliable partner in delivering comprehensive services. #### Experience in 1 industry Servixer, LLC has received positive feedback primarily within the Advertising & Marketing sector. Clients commend their expertise in transcription, quality assurance, and innovative marketing solutions. Notable strengths include timely delivery, attention to detail, and alignment with client values. The overall sentiment within this industry is highly favorable, indicating that potential clients in advertising and marketing can expect a reliable partner in Servixer, LLC. [Read All Reviews](https://clutch.co/profile/servixer?verified=true#reviews) ##### Advertising & marketing Experience Servixer, LLC has received positive feedback for their expertise in transcription and marketing services within the Advertising & marketing industry. Clients commend their commitment to quality, timely delivery, and attention to detail. The company's strong alignment with client values and culture, alongside their innovative solutions, positions them as a reliable partner for businesses seeking comprehensive marketing support. Overall sentiment highlights Servixer, LLC's effectiveness and dedication, making them a suitable choice for potential clients. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Transcription for Advertising & Marketing Company (5.0/5, Oct 2, 2023): Servixer, LLC provided transcription services for an advertising and marketing company. They converted spoken audio and video content into written text, following specific formatting and style guidelines. [Read Full Review](https://clutch.co/go-to-review/servixer/237226) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have noted that Servixer, LLC offers competitive pricing that aligns well with their budget, making them a preferred choice over other companies. One reviewer highlighted their 'high ratings' and 'great culture fit' as additional reasons for selection. Overall, feedback indicates that the value provided, particularly in transcription and quality assurance services, meets or exceeds expectations, with no reported areas for improvement regarding cost-effectiveness. [Read All Reviews](https://clutch.co/profile/servixer?verified=true#reviews) - Less than $10,000 (1 reviews) --- ### [Quantanite](https://clutch.co/profile/quantanite) #### 4.8 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 30% Customer Service Outsourcing - 20% Sales Outsourcing - 10% Transcription #### Company description Quantanite is a company specializing in transcription, data entry, and menu programming services, often supporting companies in scaling their operations. Across multiple reviews, Quantanite is praised for its high-quality work, efficiency, and ability to integrate seamlessly with client teams, with over 90% of feedback indicating satisfaction with their services. Clients highlight their technical capabilities and flexibility, with no significant areas for improvement mentioned. [Visit Website](http://www.quantanite.com) #### Flexible Clients have consistently praised Quantanite for its flexibility and adaptability in meeting project needs. One client highlighted that Quantanite was 'very flexible and accommodating,' successfully providing additional support during holidays and special projects. This sentiment reflects an overall positive experience, with clients noting the ease of collaboration and the seamless integration of Quantanite's team into their operations. - Menu Programming for Food Delivery Company (5.0/5, Feb 10, 2021): Quantanite has been very flexible and accommodating. When special projects come up or we need additional support hours to cover holidays or additional menu programming time due to projects they have come through for us. [Read Full Review](https://clutch.co/go-to-review/quantanite/64241) #### Experience in 2 industries Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations. [Read All Reviews](https://clutch.co/profile/quantanite?verified=true#reviews) ##### Software Experience Quantanite receives positive feedback in the Software industry for its technical capabilities in transcription, annotation, and data entry. Clients highlight the high quality of work, efficiency, and ability to scale processes effectively. Their team acts as an extension of clients' personnel, which facilitates smooth collaboration. Overall sentiment indicates strong satisfaction with their services, making Quantanite a compelling choice for businesses seeking reliable support in enhancing operational efficiency and data management. - 2 reviews for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO Support Services for Recruitment Platform (4.5/5, Feb 10, 2021): Quantanite provides ongoing support for a recruitment platform. The team assists the finance and operations department, with tasks ranging from basic accounting to data entry. [Read Full Review](https://clutch.co/go-to-review/quantanite/65124) - Transcription for Receipt Scanning Software Provider (5.0/5, Mar 10, 2021): Quantanite transcribes receipts for a receipt scanning software provider. Their output contributes to the robust catalog system, machine learning, and ground truth of the client's software. [Read Full Review](https://clutch.co/go-to-review/quantanite/92290) ##### Food & Beverages Experience Quantanite has demonstrated significant expertise in the Food & Beverages industry, particularly in menu programming and support for food delivery services. Clients have praised their flexibility, responsiveness, and ability to exceed productivity expectations, often completing tasks faster than anticipated. Their strong communication and collaborative approach have fostered seamless integration with client teams. Overall, the sentiment is highly positive, indicating that Quantanite is a reliable partner for businesses seeking to enhance their operational efficiency in the Food & Beverages sector. - 2 reviews for food & beverages industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Website & Account Management Services for Food Delivery Firm (4.5/5, Jan 12, 2021): Quantanite provides website and account management services for a food delivery company. Their tasks include programming menus, uploading images, and managing the accounts of the firm’s restaurant partners. [Read Full Review](https://clutch.co/go-to-review/quantanite/33634) - Menu Programming for Food Delivery Company (5.0/5, Feb 10, 2021): Quantanite was hired by an online food ordering company to provide additional menu programmers and support staff. The goal is for the client to offer 24- hour services to third party clients. [Read Full Review](https://clutch.co/go-to-review/quantanite/64241) #### 5.0 out of 5.0 rating for cost What Clients Have Said Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made. [Read All Reviews](https://clutch.co/profile/quantanite?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Canada (1 projects) - United States (2 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/quantanite?verified=true#reviews) --- ### [Northern Lights Technology Development](https://clutch.co/profile/northern-lights-technology-development) #### 5 out of 5 star rating (6 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 10% UX/UI Design - 10% Custom Software Development - 10% Call Center Services - 10% Application Management & Support - 10% IT Managed Services - 10% Mobile App Development - 10% Sales Outsourcing - 10% Application Testing - 10% IT Staff Augmentation - 10% Web Development #### Company description Northern Lights Technology Development is a software development company specializing in custom solutions such as hotel management systems, RPA software, MES systems, and WMS. The company consistently receives positive feedback, with 100% of reviewers praising their professional talent, effective communication, and problem-solving capabilities. Clients highlight their ability to streamline operations, improve efficiency, and provide reliable, high-quality services. [Visit Website](http://www.nltd.com/) #### Results-oriented The feedback regarding Northern Lights Technology Development highlights their results-oriented approach, with clients noting significant improvements in efficiency and error reduction post-implementation of RPA solutions. One client emphasized the 'remarkable implementation effect,' which enhanced business efficiency and compliance, while another praised their ability to customize RPA software to meet specific needs. Overall sentiment is highly positive, with no reported areas for improvement. - Billing Automation for Manufacturing Company (5.0/5, Feb 28, 2022): Finally, the project had remarkable implementation effect, which not only improved business efficiency and shortened business processing time, but also effectively avoided human errors and improved compliance. [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/12221) #### Experience in 5 industries Northern Lights Technology Development has received positive feedback across various industries, including Hospitality & Leisure, Manufacturing, Logistics & Supply Chain, Automotive, and Financial Services. Clients commend their expertise in developing operational systems, such as hotel management and RPA software, which significantly enhance efficiency and reduce errors. Overall, the sentiment is highly favorable, highlighting strengths in communication, customization, and project management, making them a suitable partner for businesses seeking technological advancement in these sectors. [Read All Reviews](https://clutch.co/profile/northern-lights-technology-development?verified=true#reviews) ##### Hospitality & leisure Experience Northern Lights Technology Development has demonstrated significant expertise in the Hospitality & leisure industry, particularly in developing hotel management systems. Clients commend their comprehensive approach to project management, including demand analysis, collaboration, and effective communication throughout the development process. Their solutions have notably enhanced operational efficiency and decision-making capabilities for hotel staff, with a strong focus on customer needs and system reliability. Overall, they are viewed as a trustworthy partner capable of delivering impactful results. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Hotel Management System Development for Hotel Company (5.0/5, Apr 22, 2022): Northern Lights Technology Development (TIANJIN) CO., LTD. developed a custom software for a hotel company. They created a hotel management system to improve work efficiency and performance. [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/16518) ##### Manufacturing Experience Northern Lights Technology Development has demonstrated considerable expertise in the Manufacturing industry, particularly in automating processes through RPA software. Clients have praised their professional guidance and ability to customize solutions to meet specific operational needs, leading to significant improvements in efficiency and error reduction. The overall sentiment reflects strong satisfaction with their collaborative communication and project management, making them a compelling choice for businesses seeking to enhance automation and streamline operations. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Billing Automation for Manufacturing Company (5.0/5, Feb 28, 2022): Northern Lights Technology Development (TIANJIN) CO., LTD. developed a software solution that automates the client’s billing system. The tool could process PDFs and Excel files. [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/12221) ##### Logistics & Supply Chain Experience Northern Lights Technology demonstrates significant expertise in the Logistics & Supply Chain sector, specializing in RPA and WMS solutions. Clients commend their proactive communication, effective project management, and ability to tailor solutions to specific business needs, enhancing operational efficiency and accuracy. Their reputation for quality implementation and ongoing support post-project completion further solidifies their standing as a reliable partner for businesses seeking technological transformation in logistics. - 2 reviews for logistics & supply chain industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Warehouse Management System Development for Trade Company (5.0/5, Jan 6, 2022): Northern Lights Technology Development (TIANJIN) CO., LTD. was hired by an international trade company for custom software development services. The team built the client's warehouse management system. [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/8056) - Digital Transformation for Freight Forwarding Company (5.0/5, Feb 28, 2022): Northern Lights Technology Development (TIANJIN) CO., LTD. automated a freight forwarding company’s processes. They assessed areas suitable for automation, and they handled design, development, and testing.  [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/12220) ##### Automotive Experience Northern Lights Technology Development has demonstrated expertise in the automotive sector, particularly in intelligent manufacturing and production management for high-tech enterprises. Clients commend their strong project management and technical support, highlighting their ability to customize solutions like MES systems. Feedback consistently reflects satisfaction with the company’s professionalism, timely communication, and ability to meet specific automotive industry needs, suggesting they are a reliable partner for businesses seeking innovative solutions in this field. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - Intelligent Manufacturing Support for Car Production Company (5.0/5, Feb 10, 2022): Northern Lights Technology Development (TIANJIN) CO., LTD. has developed a manufacturing execution system (MES) for a car production company. Their goal had been the prevention of weak equipment. [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/10856) ##### Financial services Experience Northern Lights Technology Development has received positive feedback within the Financial services industry for their expertise in technology development and custom software solutions. Clients appreciate their strong engineering team, comprehensive project management, and effective communication. Their ability to understand complex needs and deliver high-quality, tailored applications has resulted in successful partnerships. Overall, the sentiment indicates that Northern Lights is a reliable choice for businesses seeking innovative technology solutions in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - IT Services & Tech Support for Software Dev Company (5.0/5, Nov 8, 2021): Northern Lights Technology Development (TIANJIN) CO., LTD. provides IT services and tech support for a software app development company. They have created product designs, tested and fixed bugs, and more. [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/4299) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Northern Lights Technology Development for delivering high-quality solutions at competitive prices, highlighting their effective communication and professional team. One client noted the 'appropriate price' for their tailored services, while another emphasized the 'high-quality implementation experience.' Overall, the feedback reflects a strong sentiment regarding the company's value for money, with no significant complaints about pricing or service quality. [Read All Reviews](https://clutch.co/profile/northern-lights-technology-development?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 3 cities - Tianjin, China (4 projects) - Suzhou, China (1 projects) - Beijing, China (1 projects) [View Reviews](https://clutch.co/profile/northern-lights-technology-development?verified=true#reviews) --- ### [Verbatim Virtual Receptionists](https://clutch.co/profile/verbatim-virtual-receptionists) #### 4.8 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Thatcham , England #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 68% Call Center Services - 10% Customer Service Outsourcing - 12% Sales Outsourcing #### Company description Verbatim Virtual Receptionists is a Contact Center Services provider specializing in call handling and customer support services. The company receives positive feedback for its seamless integration with client systems and proactive service improvements, with nearly 100% satisfaction. Clients appreciate their professional receptionists, with 90% highlighting their impressive call management and personal touch. Responsive to feedback, Verbatim excels in enhancing customer service efficiency. [Visit Website](https://verbatim-cc.co.uk?utm_source=clutch&utm_medium=clutch&utm_campaign=clutch) #### Personable Clients have consistently praised Verbatim Virtual Receptionists for their personable and approachable nature. One client noted, 'The personal touch they have is impressive,' highlighting their understanding of business goals. Additionally, feedback emphasized their responsiveness to client input, reinforcing a strong, communicative relationship. Overall, the sentiment reflects a high level of satisfaction with the team's ability to connect and engage effectively with clients. - Call-Answering for Education Software Developers (4.5/5, Apr 21, 2020): The personal touch they have is impressive. The team is personable and approachable. They understand our business and our goals. [Read Full Review](https://clutch.co/go-to-review/verbatim-virtual-receptionists/65345) #### 2 reviews mention Call Center Services Overflow Call Handling for Outsourcer 5.0/5 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM system. - 1 of 2 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/verbatim-virtual-receptionists/68894) #### Experience in 2 industries Verbatim Virtual Receptionists has received positive feedback across various industries, notably IT outsourcing and software development. Clients commend their adaptability, professionalism, and quality of service, with specific praise for their ability to efficiently manage overflow calls and filter low-priority inquiries. The overall sentiment is highly favorable, particularly for businesses seeking to improve customer service and operational efficiency. Their proficiency in CRM integration and responsiveness to client feedback further enhances their reputation as a reliable partner in these sectors. [Read All Reviews](https://clutch.co/profile/verbatim-virtual-receptionists?verified=true#reviews) ##### IT Services Experience Verbatim Virtual Receptionists demonstrates strong expertise in the IT services sector, particularly in providing efficient call handling and CRM integration for outsourcing IT providers. Clients praise their professionalism, responsiveness, and the quality of their receptionists, which significantly enhances client satisfaction and operational efficiency. The ability to manage increased call volumes effectively, especially during peak times, underscores their reliability. Overall, their commitment to improvement and seamless workflows positions them as a valuable partner for IT service providers seeking enhanced customer support solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Overflow Call Handling for Outsourcer (5.0/5, Apr 24, 2020): An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM system. [Read Full Review](https://clutch.co/go-to-review/verbatim-virtual-receptionists/68894) ##### Software Experience Verbatim Virtual Receptionists demonstrates strong expertise in filtering calls, particularly for software companies needing efficient communication solutions. Clients appreciate their personable approach and responsiveness, which enhances project management efficiency. The positive feedback highlights their ability to adapt services to client needs, ultimately allowing clients to focus on core operations. Overall, their commitment to understanding client goals positions them as a valuable partner for businesses in the Software industry. - 1 review for software industry - $10,000 – $49,000 avg. project cost - Call-Answering for Education Software Developers (4.5/5, Apr 21, 2020): Verbatim Virtual Receptionists provide answering services to the client. They field all the client’s calls and transfer them to the in-house team as appropriate.  [Read Full Review](https://clutch.co/go-to-review/verbatim-virtual-receptionists/65345) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Verbatim Virtual Receptionists' cost-effectiveness and value for money. One client noted their affordable pricing coupled with flexible integration services, which impressed decision-makers. Another stated they invest between $5,000-$6,000 annually, emphasizing satisfaction with the time saved and improved focus on customer support. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided, with clients appreciating the personal touch and responsiveness to feedback. [Read All Reviews](https://clutch.co/profile/verbatim-virtual-receptionists?verified=true#reviews) - $10,000 to $49,000 (2 reviews) --- ### [Ec3](https://clutch.co/profile/ec3-0) #### 4.8 out of 5 star rating (5 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Durban, South Africa #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 45% Call Center Services - 35% Customer Service Outsourcing - 5% Social Media Marketing - 5% Direct Marketing #### Company description Ec3 is a specialized call center services provider focusing on customer support, inbound and outbound call center activities, and customer care services. Across reviews, 100% of clients commend Ec3's exceptional execution, innovative problem-solving, and personable approach, highlighting their ability to consistently exceed expectations and achieve high conversion and retention rates. Their owner-led management ensures personalized client relationships and outstanding service delivery. [Visit Website](https://www.ec3.co.za) #### Understands their clients' needs Clients consistently praise Ec3 for their deep understanding of project requirements and needs. One client highlighted how impressed they were with Ec3's ability to respond perfectly to their needs, noting the company's welcoming culture and effective project management. Another emphasized the alignment of values and the professionalism exhibited by Ec3, stating that their internal structure is both caring and knowledgeable, resulting in timely deliverables and high-quality outcomes. - Sales Outsourcing & Mktg for Offshoring Services Co (5.0/5, Jan 20, 2024): Many things impressed us about EC3. How well they understood our requirements and needs but also how ready they were to deliver. Clearly, they´re professionals that know what they´re doing and they deliver! We were impressed how well set up they are and how much they invest in training their staff. [Read Full Review](https://clutch.co/go-to-review/ec3-0/262913) #### Experience in 4 industries Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors. [Read All Reviews](https://clutch.co/profile/ec3-0?verified=true#reviews) ##### Financial services Experience Ec3 has demonstrated strong expertise in the Financial services industry, particularly in converting online leads into loans for clients like Atlas Finance. Their collaborative approach and alignment with client values are praised, alongside their capacity to exceed expectations in project management. Clients appreciate Ec3's innovative problem-solving and commitment to achieving measurable outcomes, indicating a reliable partner for businesses seeking effective lead conversion solutions. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Credit Card Provider (5.0/5, Nov 29, 2024): Ec3 provided call center services for a credit card provider. The team was responsible for contacting leads from different pipelines and converting them into loans. [Read Full Review](https://clutch.co/go-to-review/ec3-0/334551) ##### IT Services Experience Ec3 has received positive feedback in the IT Services industry for their exceptional execution and dedication in delivering high-quality results. Clients highlight their professional project management, timely deliveries, and ability to understand and meet specific requirements. With strong expertise in call center and offshoring services, they have successfully improved client retention and sales outcomes. Overall, Ec3 is recognized for their cultural alignment and responsiveness, making them a strong candidate for businesses seeking effective IT service partnerships. - 2 reviews for it services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Asset Management Company (4.0/5, Jun 10, 2021): Ec3 provided call center services to an asset management company focused on vehicle-tracking communications. They worked on a retention scheme, engaging with customers to unsell them new contracts and devices. [Read Full Review](https://clutch.co/go-to-review/ec3-0/50260) - Sales Outsourcing & Mktg for Offshoring Services Co (5.0/5, Jan 20, 2024): Ec3 provides sales outsourcing and marketing services for the customers of an offshoring services company. Their work includes lead generation and appointment setting for customers in the US and the UK markets. [Read Full Review](https://clutch.co/go-to-review/ec3-0/262913) ##### Energy & natural resources Experience Ec3 demonstrates strong expertise in the Energy & natural resources sector, as highlighted by their successful collaboration with Beevo. The client praised Ec3 for their structured project management, responsiveness, and ability to adapt to campaign needs. The team’s down-to-earth approach and commitment to compliance and professionalism were noted as significant strengths. Overall, client sentiment is highly positive, indicating Ec3's capability to deliver exceptional results and align with business values in the Energy & natural resources industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Digital Marketing & Call Center Services for Energy Company (5.0/5, Sep 8, 2023): Ec3 was hired by an energy company to contact a database to position their services. They were tasked with onboarding customers into the client's service and recruit and manage agents to execute campaigns. [Read Full Review](https://clutch.co/go-to-review/ec3-0/231264) ##### Telecommunications Experience Ec3 has demonstrated significant expertise in the Telecommunications sector, particularly in customer retention and service. A client from Cell C highlighted their exceptional performance in converting leads, outperforming competitors in a 'champion/challenger' setup. The company is noted for its in-depth knowledge and owner-led management approach, fostering strong client relationships. Overall, clients appreciate Ec3's responsiveness and strategic planning, making them a valuable partner for businesses in the Telecommunications industry. - 1 review for telecommunications industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Telecommunications Firm (5.0/5, Mar 18, 2021): Ec3 has provided call center services to a telecommunications company since 2013. Their agents contact customers who are eligible for renewal and work on closing deals. [Read Full Review](https://clutch.co/go-to-review/ec3-0/100964) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3. [Read All Reviews](https://clutch.co/profile/ec3-0?verified=true#reviews) - $1,000,000 to $9,999,999 (2 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Andorra (1 projects) - Australia (1 projects) - South Africa (3 projects) [View Reviews](https://clutch.co/profile/ec3-0?verified=true#reviews) --- ### [LiveAdmins](https://clutch.co/profile/liveadmins) #### 5 out of 5 star rating (1 reviews) - 250 - 999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% AI Consulting - 25% AI Development - 25% Call Center Services - 20% Customer Service Outsourcing - 15% Generative AI #### Company description LiveAdmins offers Contact Center Services and specializes in Customer Support Services, providing real-person interaction for website chat solutions. Clients appreciate their responsiveness and effective communication, with 100% positive feedback highlighting their timely project delivery and ease of reaching support representatives, underscoring their commitment to quality telephonic support and customer care services. [Visit Website](https://www.liveadmins.com/) #### Timely Clients have consistently praised LiveAdmins for their timely delivery and responsiveness. One client noted, 'They deliver on time' and highlighted the ease of communication with real representatives, stating, 'It is impressive to work with real people who answer the phone.' Overall, the sentiment regarding timeliness is highly positive, with no reported areas for improvement in this aspect. #### 1 review mentions Answering services Answering services Experience LiveAdmins has received positive feedback for their Answering services, with 100% of reviewers appreciating the human-centric approach, emphasizing responsiveness and effective communication. Clients highlight the expertise in handling customer inquiries without reliance on AI, which aligns well with audience preferences. The ongoing partnership with clients since 2017 showcases their reliability and commitment to service excellence, with no reported areas for improvement. - 1 of 1 Answering services reviews is 5 stars - 1 new review for Answering services in past 6 months - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/liveadmins#review-399793) #### 1 review mentions Call Center Services Chat Support Services for Solar Solutions Company 5.0/5 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. - 1 of 1 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/liveadmins/399793) #### Experience in 1 industry LiveAdmins has demonstrated expertise in the solar energy sector, providing personalized chat services that enhance customer experience by avoiding AI interactions. Clients appreciate their responsiveness and reliable project management, leading to positive sentiment. The ongoing collaboration with Sun Valley Solar Solutions highlights their effectiveness in qualifying leads and supporting customer service. This provider is particularly well-suited for industries requiring human-centric communication solutions. [Read All Reviews](https://clutch.co/profile/liveadmins?verified=true#reviews) ##### Other industries Experience LiveAdmins has demonstrated expertise in delivering personalized chat services tailored to the nuances of the Other industries sector, such as renewable energy. Clients appreciate the company's commitment to utilizing human agents over AI, resulting in higher customer satisfaction. Their responsiveness and effective communication have been highlighted as significant strengths, ensuring timely project management. Overall, LiveAdmins is well-regarded for its impactful service, making it a strong candidate for businesses seeking personalized customer interaction solutions. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - Chat Support Services for Solar Solutions Company (5.0/5, Aug 20, 2025): LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. [Read Full Review](https://clutch.co/go-to-review/liveadmins/399793) --- ### [Intellink](https://clutch.co/profile/intellink) #### 5 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 25% Call Center Services - 20% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Intellink is a versatile outsourcing service provider specializing in customer support, data annotation, and sales expansion. Reviews indicate strong client satisfaction, with positive feedback highlighting their responsiveness and cost-effective solutions. Approximately 80% of reviews commend Intellink's ability to manage projects efficiently, especially in terms of client communication and project delivery. Some clients note room for improvement in language diversity and onboarding processes. [Visit Website](http://www.intellink.tech/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Results-oriented Clients consistently highlight Intellink's results-oriented approach, noting significant time savings and efficiency improvements. For example, Adverio praised Intellink for enabling their focus on new projects by effectively managing customer support tasks, which resulted in high client satisfaction. Similarly, a Customer Success Manager emphasized Intellink's quick recruitment of qualified personnel, allowing their team to achieve substantial cost savings. Overall, feedback indicates a strong commitment to delivering impactful results and responsiveness to client needs. #### Experience in 2 industries Intellink has worked across various industries, including renewable energy, pharmaceuticals, IT security, and research. Clients commend their responsiveness, efficiency, and ability to handle repetitive tasks effectively, which allows companies to focus on core functions. In the renewable energy sector, they excel in client support, while in pharmaceuticals, their language proficiency aids in expanding export sales. Overall, the sentiment is positive, highlighting Intellink's strong project management and commitment to customer satisfaction, making them a versatile partner. [Read All Reviews](https://clutch.co/profile/intellink?verified=true#reviews) ##### Research Experience Intellink has garnered positive feedback within the Research industry, particularly for their expertise in data annotation. Clients commend their dedication, efficient project management, and ability to deliver quality results within budget. Their team is described as skilled and responsive, facilitating effective communication throughout the project. Although still evolving as a young company, their commitment to excellence makes them a suitable choice for businesses seeking reliable research support. - 1 review for research industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Data Annotation for Business Intelligence Solution Provider (5.0/5, Nov 5, 2020): Intellink provided data annotation services for a business intelligence solution provider. Their team helped compare data from spatial images and information about environmental pollution. [Read Full Review](https://clutch.co/go-to-review/intellink/107435) ##### IT Services Experience Intellink has received positive feedback in the IT Services industry, highlighting their expertise in providing Tier 1 and Tier 2 support, data annotation, and project management. Clients commend Intellink for their effective communication, responsiveness, and ability to deliver high-quality services at competitive prices. The company's meticulous approach and commitment to understanding client needs have resulted in high satisfaction levels and successful project outcomes, making them a strong contender for prospective clients seeking reliable IT services. - 2 reviews for it services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BPO for IT Company (5.0/5, Sep 10, 2021): Intellink provides BPO services to an IT firm to support third-party customers with their needs and upsell the client's services. They perform tier 1 and 2 support, accounting and legal services, and more. [Read Full Review](https://clutch.co/go-to-review/intellink/129383) - Data Annotation Services for IT Security Company (5.0/5, Dec 16, 2020): Intellink partners with an IT security company to work on a data annotation project. The team's main goal is to optimize the company's database for their AI applications and their clients' IT security.  [Read Full Review](https://clutch.co/go-to-review/intellink/139764) ##### Chemicals & Biotechnology Experience Intellink has demonstrated strong expertise in the Chemicals & Biotechnology sector, particularly in supporting renewable energy projects. Clients, such as Adverio, commend their commitment and efficiency in handling customer service tasks, which allows companies to focus on core projects. The positive sentiment emphasizes Intellink's capability to provide well-trained operators who effectively manage client inquiries, although there are opportunities for them to enhance language support for local clients. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Renewable Energy Company (5.0/5, Jul 15, 2021): A renewable energy company has hired Intellink to handle 24/7 customer support services for several eastern European clients. [Read Full Review](https://clutch.co/go-to-review/intellink/82133) ##### Pharmaceuticals Experience Intellink has demonstrated strong expertise in the Pharmaceuticals industry by effectively aiding Medeo-Farm in expanding export sales to EU countries. The client highlighted Intellink's proficiency in providing skilled, multilingual operators who swiftly identified B2B opportunities, leading to a deeper understanding of market needs and enhanced sales capabilities. Overall sentiment is highly positive, emphasizing flawless communication and a tailored approach, making Intellink a strong candidate for similar projects in the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Pharmaceutical Distributor (5.0/5, Jun 16, 2021): A pharmaceutical distributor hired Intellink for BPO services. The main goal is to expand export sales to EU countries by providing operators with German, Dutch, and French languages to contact B2B customers. [Read Full Review](https://clutch.co/go-to-review/intellink/55872) ##### Healthcare Experience Intellink demonstrates strong expertise in the Healthcare sector, particularly in recruitment and support services. A client highlighted their ability to swiftly provide qualified Billing Specialists, enhancing back-office efficiency and achieving significant cost savings. The engagement was characterized by effective communication and a growing team, showcasing Intellink's commitment to client success. Overall, feedback reflects a positive sentiment about their responsiveness and capability to meet healthcare-specific needs, making them a viable choice for similar projects. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for BPO (5.0/5, Jun 14, 2021): A BPO company needed to quickly fill positions for one of their clients. They partnered with Intellink in order to find the right people for those positions and meet the deadline. [Read Full Review](https://clutch.co/go-to-review/intellink/52964) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Intellink as offering excellent value for money, often highlighting their responsive service and efficiency. One client noted, 'you get very effective service with a good price,' while another emphasized saving 'about 50% on 1 employee' compared to in-house hiring. Feedback consistently reflects satisfaction with cost-effectiveness, with multiple clients expressing an intention to expand their engagements due to the strong return on investment. [Read All Reviews](https://clutch.co/profile/intellink?verified=true#reviews) - $10,000 to $49,000 (5 reviews) - $50,000 to $199,999 (1 reviews) --- ### [Buraq IT Station](https://clutch.co/profile/buraq-it-station) #### 4.8 out of 5 star rating (3 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 15% Call Center Services - 10% Logo - 10% Mobile App Development - 10% Pay Per Click - 10% Search Engine Optimization - 10% Social Media Marketing - 15% Web Development #### Company description Buraq IT Station offers comprehensive Contact Center Services, Customer Support Services, and Telemarketing Services. Reviews highlight their commitment to quality, attention to detail, and ability to enhance operational efficiency through effective project management. Clients appreciate their responsiveness, professionalism, and dedication to continuous improvement, which result in increased customer satisfaction and cost savings. [Visit Website](https://www.buraqitstation.com/) #### Great project management Buraq IT Station received positive feedback for their effective project management, consistently delivering items on time and demonstrating a proactive approach to client needs. One client highlighted that their responsiveness contributed significantly to a successful collaboration. Overall, the sentiment reflects satisfaction with their structured management process, which facilitated regular updates and progress reports, ensuring transparency and alignment throughout the project. #### Experience in 1 industry Buraq IT Station has demonstrated expertise primarily in the Media industry, providing effective website development, SEO, and content creation services. Clients have praised their innovative solutions, timely project management, and commitment to customer satisfaction. Overall sentiment is positive, highlighting their ability to enhance user experience and drive measurable outcomes. Organizations in the Media sector seeking reliable digital solutions may find Buraq IT Station particularly well-suited for their needs. [Read All Reviews](https://clutch.co/profile/buraq-it-station?verified=true#reviews) ##### Media Experience Buraq IT Station has received positive feedback from clients in the Media industry, highlighting their strong expertise in website development, SEO, and content creation. Clients commend their innovative solutions, responsiveness, and effective project management, which led to successful outcomes. The agency's commitment to value and customer satisfaction positions them as a reliable partner for businesses seeking comprehensive digital services in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Web Dev, SEO & YouTube Content for Media Equipment Retailer (5.0/5, Jan 12, 2024): A media equipment retailer has hired Buraq IT Station to design and develop their website. The team provides SEO services and YouTube content and has implemented Google Analytics to monitor user behavior. [Read Full Review](https://clutch.co/go-to-review/buraq-it-station/261149) #### 5.0 out of 5.0 rating for cost What Clients Have Said Buraq IT Station is noted for providing good value for money, with clients emphasizing that their pricing aligns well with budgets. One client specifically highlighted the company's pricing as a key factor in their selection, indicating they received good value for the cost. Overall, clients express satisfaction with the financial aspect of their services, appreciating the balance between quality and affordability. [Read All Reviews](https://clutch.co/profile/buraq-it-station?verified=true#reviews) --- ### [ChatPandas](https://clutch.co/profile/chatpandas) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Dubai, United Arab Emirates #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 40% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description ChatPandas specializes in Contact Center Services, providing comprehensive Customer Support Services, including Inbound Call Center and Email support. The reviews reflect a 100% positive sentiment, highlighting their exceptional agent training, process improvements, and leadership integrity. Notably, they expanded a client's business hours to 24/7 and supported a project generating $15 million in bookings. [Visit Website](https://www.chatpandas.com/) #### Timely Client feedback indicates a strong sentiment regarding the timeliness of ChatPandas' service delivery. They consistently meet all deadlines and respond promptly to additional requests, with one client noting their optimism in collaboration. The expansion of business hours to 24/7 service and the successful management of a multimillion-dollar project further underscore their commitment to timely execution. Overall, clients express high satisfaction with ChatPandas' punctuality and responsiveness. #### Reviewed 2 times in the past 6 months In the last six months, client feedback on ChatPandas has been overwhelmingly positive, highlighting their effective customer support and operational excellence. Clients praised the team's ability to meet goals, improve customer experience, and their commitment to agent training and morale. Notably, one client reported an expansion of service hours and a significant increase in bookings due to ChatPandas' support. Areas for improvement mentioned include simplifying processes to enhance efficiency, but overall, clients view ChatPandas as an invaluable partner. - 2 of 2 reviews are 5 stars - 2 new reviews for Call Center Services services - Unknown avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/chatpandas?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Answering services Answering services Experience ChatPandas excels in providing comprehensive answering services, as evidenced by a successful $15 million booking pilot and 24/7 support expansion for a peer-to-peer RV rental company. Client feedback highlights their effective communication, promptness, and a commendable agent work environment, contributing to high customer satisfaction. Overall, reviews indicate a positive sentiment, with no reported significant areas for improvement, showcasing ChatPandas as a reliable partner in scaling customer support operations. - 1 of 1 Answering services reviews is 5 stars - 1 new review for Answering services in past 6 months - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/chatpandas#review-450100) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ChatPandas' competitive pricing and strong value for money, noting that their costs fit within budget constraints while delivering high-quality service. One client emphasized their selection of ChatPandas due to 'good value for cost,' while another pointed out their pricing fit and alignment with company values. Overall, the sentiment reflects satisfaction with the balance of cost and service quality, reinforcing ChatPandas as a valuable partner. [Read All Reviews](https://clutch.co/profile/chatpandas?verified=true#reviews) --- ### [LTS Global Digital Services](https://clutch.co/profile/lts-global-digital-services) #### 4.8 out of 5 star rating (3 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Hanoi, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Content Moderation Services - 20% Data Annotation Services - 20% IT Managed Services - 20% Robotics Process Automation #### Company description LTS Global Digital Services is a data annotation and AI training data labeling company praised for its professional and timely project management. With a 100% success rate and high accuracy, clients commend their responsiveness and experience. However, some reviewers suggest improvements in pricing transparency. Overall, 100% of feedback highlights their professionalism and delivery accuracy. [Visit Website](https://gdsonline.tech/) #### Professional Clients have consistently highlighted LTS Global Digital Services' professionalism, noting their prompt responses and effective communication throughout project execution. One client specifically praised the company's ability to deliver high-quality annotations with over 90% accuracy while adhering to deadlines. Additionally, the client appreciated the professionalism exhibited during discussions, emphasizing the team's experience. Suggestions for improvement included establishing a more transparent pricing system to enhance client understanding. - Data Annotation Services for AI Company (4.5/5, Nov 1, 2023): Items were delivered on time, and response is usually prompt. In addition to a quick feedback loop setup through messaging platforms and official documents and communication done over email. Updates were also provided in a timely fashion during the duration of the project. The level of professionalism in dealing with the client and also the level of experience demonstrated during discussions of project execution was impressive. [Read Full Review](https://clutch.co/go-to-review/lts-global-digital-services/245950) #### Experience in 2 industries LTS Global Digital Services has demonstrated strong expertise primarily in the Information Technology and IT Services sectors, specifically within the AI industry. Clients have praised their professionalism, timely project delivery, and high-quality outputs, achieving over 90% accuracy in data annotation. Strengths include a strong focus on project management and transparent communication. Overall sentiment indicates high satisfaction, making LTS a suitable partner for projects requiring AI training data and data annotation services. [Read All Reviews](https://clutch.co/profile/lts-global-digital-services?verified=true#reviews) ##### IT Services Experience LTS Global Digital Services has garnered positive feedback in the IT Services industry for its exceptional project management and reliability in executing AI training data labeling projects. Clients appreciate the company’s dedication, transparent communication, and alignment with their values, which have led to successful long-term partnerships and a perfect project delivery record. Overall, LTS GDS is viewed as a trustworthy and effective partner, making it a strong candidate for businesses seeking quality IT services. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Data Labeling Services for AI Training Data Provider (5.0/5, Oct 11, 2023): LTS Global Digital Services provides data labeling services for an AI training data provider's projects. [Read Full Review](https://clutch.co/go-to-review/lts-global-digital-services/239928) ##### Information technology Experience LTS Global Digital Services demonstrates strong expertise in the IT industry, particularly in AI-related projects such as data annotation. Clients highlight their commitment to quality, achieving over 90% accuracy in deliverables, and timely project management. The company's professionalism and responsiveness are frequently praised, making them a reliable partner. However, potential clients may benefit from a clearer pricing structure to facilitate better budget planning. - 1 review for information technology industry - Less than $10,000 avg. project cost - Data Annotation Services for AI Company (4.5/5, Nov 1, 2023): LTS Global Digital Services provided data annotation services for an AI company. They utilized oriented bounding boxes to annotate images, enabling the identification and classification of objects into three distinct classes. [Read Full Review](https://clutch.co/go-to-review/lts-global-digital-services/245950) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with LTS Global Digital Services' pricing, noting that it fits within their budgets and provides good value for the cost. One client highlighted that the company offered a competitive price that aligned with their financial expectations. However, there were suggestions for a more transparent pricing structure to facilitate quicker cost understanding without lengthy discussions. Overall, the sentiment regarding cost and value is positive, emphasizing effective service delivery at a reasonable price. [Read All Reviews](https://clutch.co/profile/lts-global-digital-services?verified=true#reviews) - Less than $10,000 (1 reviews) #### Completed projects in 2 countries - South Korea (1 projects) - Singapore (1 projects) [View Reviews](https://clutch.co/profile/lts-global-digital-services?verified=true#reviews) --- ### [Premier BPO](https://clutch.co/profile/premier-bpo) #### 4.1 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Clarksville, TN #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 14% Call Center Services - 16% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% PEO/Employee Leasing - 10% Sales Outsourcing #### Company description Premier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes. [Visit Website](https://www.premierbpo.com) #### High-quality work Clients have expressed a positive sentiment regarding Premier BPO's high-quality work, noting their efficiency in delivering daily reports and the accuracy of their processing. One client highlighted that the service saved them approximately $9,000 monthly, indicating significant cost-effectiveness. Additionally, the ability to turn around quality work quickly was specifically praised, reinforcing the company's reputation for reliability and professionalism in their services. - Payment Processing for Mid-sized IT Firm (3.5/5, Aug 12, 2017): The service provider's strength is that they must process accurately. [Read Full Review](https://clutch.co/go-to-review/premier-bpo/136951) #### 3 reviews mention Call Center Services Virtual Assistant for IT Company 5.0/5 — - 1 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/premier-bpo/138285) #### 3.5 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Premier BPO as offering good value for money, with one review stating they are 'very much worth the cost.' While some clients noted areas for improvement in pricing, the overall sentiment reflects satisfaction with the services provided. Notably, a client mentioned saving approximately $9,000 monthly due to the efficiency of Premier BPO's services, indicating a positive return on investment despite varying annual expenditures. [Read All Reviews](https://clutch.co/profile/premier-bpo?verified=true#reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 cities - Tampa, Florida (1 projects) - Berkeley, California (1 projects) - Pfafftown, North Carolina (1 projects) [View Reviews](https://clutch.co/profile/premier-bpo?verified=true#reviews) --- ### [Infosearch BPO Services Pvt. Ltd.](https://clutch.co/profile/infosearch-bpo-services-0) #### 5 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Chennai, India #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 20% Call Center Services - 50% Data Annotation Services #### Company description Infosearch BPO Services Pvt. Ltd. is a customer service center specializing in call center services, including telephonic support and data verification. The company received positive feedback, with clients noting their timely delivery and responsiveness. Impressively, 100% of reviewers highlighted client satisfaction and effective project management as key strengths. [Visit Website](https://www.infosearchbpo.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=Clutch-notset) #### 1 review mentions Call Center Services Call Center & Web Design Services for Data Mgmt Company 5.0/5 — Infosearch BPO Services Pvt. Ltd. provides call center services and website design for a data management company. The team handles 60,000 data verification and augmentation calls monthly. - 1 of 1 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/infosearch-bpo-services-0/357979) #### Experience in 3 industries Infosearch BPO Services Pvt. Ltd. has garnered positive feedback across various industries, including Retail, Financial Services, and Business Services. Clients commend their expertise in data management, website development, and call center services, noting their responsiveness, timely delivery, and cost-effectiveness. Retail clients emphasize their support services and problem-solving approach, while Financial Services clients appreciate their innovative website designs. Overall, they demonstrate strong capabilities and client satisfaction, making them a suitable choice for companies in these sectors. [Read All Reviews](https://clutch.co/profile/infosearch-bpo-services-0?verified=true#reviews) ##### Retail Experience Infosearch BPO Services Pvt. Ltd. has demonstrated strong capabilities in supporting retail operations, particularly in women's clothing. Clients highlight their efficient processing of sales reports and stock counts, with a notable emphasis on proactive communication about potential issues. The overall sentiment reflects satisfaction with their timely delivery and cost-effectiveness, making them a reliable choice for businesses in the retail sector seeking dedicated support services. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Women's Clothing Retailer (5.0/5, Mar 31, 2025): Infosearch BPO Services Pvt. Ltd. provides ongoing back-office support services for a women's clothing retailer. The team is responsible for processing weekly sales reports and stock counts. [Read Full Review](https://clutch.co/go-to-review/infosearch-bpo-services-0/363807) ##### Financial services Experience Infosearch BPO Services Pvt. Ltd. has demonstrated strong capabilities in the Financial services sector, particularly through their website development for a consulting firm serving banks. Clients commend their responsiveness, timely delivery, and innovative design approaches, which have successfully generated leads. Their expertise and ability to adapt to client needs highlight their suitability for projects within the Financial services industry, making them a reliable choice for potential clients. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Web Development & Design for Training & Consulting Co (5.0/5, Mar 13, 2025): Infosearch BPO Services Pvt. Ltd. developed a website for a training and consulting company. The team designed and built the client's site from scratch, offering multiple design options and suggestions. [Read Full Review](https://clutch.co/go-to-review/infosearch-bpo-services-0/359303) ##### Business services Experience Infosearch BPO Services Pvt. Ltd. has received positive feedback for their expertise in call center services and website design, particularly in data management. Clients appreciate their responsiveness, timely delivery, and budget-friendly solutions. The company is noted for aligning values with clients and providing good value for cost. Overall, they are regarded as reliable business partners, making them a strong candidate for those in need of comprehensive business services. - 1 review for business services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center & Web Design Services for Data Mgmt Company (5.0/5, Mar 7, 2025): Infosearch BPO Services Pvt. Ltd. provides call center services and website design for a data management company. The team handles 60,000 data verification and augmentation calls monthly. [Read Full Review](https://clutch.co/go-to-review/infosearch-bpo-services-0/357979) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Infosearch BPO Services Pvt. Ltd. as offering good value for cost, with one CFO noting their selection was based on 'good value for cost.' Another client emphasized that their pricing fit the budget and aligned with company values. Overall, feedback indicates a strong sentiment regarding the company's affordability and ability to deliver quality services within budget, with consistent praise for their responsiveness and timely project management. [Read All Reviews](https://clutch.co/profile/infosearch-bpo-services-0?verified=true#reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - India (1 projects) - United States (1 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/infosearch-bpo-services-0?verified=true#reviews) --- ### [Adentcom Contact Center & BPO](https://clutch.co/profile/adentcom-contact-center-bpo) #### 4.9 out of 5 star rating (6 reviews) - < $25 average hourly rate - 50 - 249 employees #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 40% Call Center Services - 20% Customer Service Outsourcing #### Company description Adentcom Contact Center & BPO specializes in providing comprehensive Contact Center Services, including Customer Support Services, Inbound and Outbound Call Center, and Telemarketing Services. Reviews highlight their professionalism, responsiveness, and adaptability, with 100% of clients noting their effective communication and commitment to client success. Their ability to tailor services to specific business needs is frequently praised. [Visit Website](http://adentcom.net/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Timely Clients have expressed a positive sentiment regarding Adentcom Contact Center & BPO's timeliness. One client noted that every situation was resolved promptly, highlighting the effective communication with the management team. Another client appreciated the timely management and reporting of call metrics, emphasizing the company's adaptability to client needs. Overall, feedback indicates that Adentcom consistently delivers on time and maintains excellent communication throughout the project lifecycle. - Call Center Services for Compliance Solutions Company (5.0/5, Jun 5, 2025): The management team was timely and communicated well. Reports included the number of calls taken, average call handle time, and written report quality. Adentcom Contact Center & BPO used our CRM and phone system, so all metrics and reports were produced by our internal team. [Read Full Review](https://clutch.co/go-to-review/adentcom-contact-center-bpo/379926) #### 3 reviews mention Answering services Answering services Experience Adentcom Contact Center & BPO has received overwhelmingly positive feedback for their Answering services, with 100% of clients expressing satisfaction with their expertise, professionalism, and communication. Clients highlighted the seamless integration of services, effective handling of Spanish-speaking callers, and a commitment to meeting specific project goals. Notable strengths include responsiveness, adaptability, and a strong customer-centric approach, with no reported areas for improvement. The overall sentiment reflects a reliable and dedicated partner in the contact center space. - 3 of 3 Answering services reviews are 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/adentcom-contact-center-bpo#review-380859) #### Experience in 4 industries Adentcom Contact Center & BPO has garnered positive feedback across various industries, including Business Services, Home Services, and Real Estate. Clients appreciate their expertise in appointment setting, maintenance coordination, and customer service for affordable housing applications. Strengths highlighted include excellent communication, adaptability to specific needs, and a strong cultural fit. Overall sentiment indicates high satisfaction, making them a suitable partner for businesses seeking reliable call center and BPO services, particularly in sectors requiring multilingual support and customer engagement. [Read All Reviews](https://clutch.co/profile/adentcom-contact-center-bpo?verified=true#reviews) ##### Home Services Experience Adentcom Contact Center & BPO has demonstrated strong expertise in the Home Services industry, particularly in property management and maintenance coordination. Clients appreciate their responsiveness and cultural alignment, noting significant hiring success and effective project management. The overall sentiment is highly positive, with clients recognizing the company's ability to deliver comprehensive solutions efficiently, making them a suitable partner for businesses seeking reliable support in the Home Services sector. - 1 review for home services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Painting and Property Mgmt Firms (5.0/5, Jun 10, 2025): Adentcom Contact Center & BPO provided back-office support to painting and property management firms. They deployed receptionists, virtual assistants, and maintenance coordinators to assist the client. [Read Full Review](https://clutch.co/go-to-review/adentcom-contact-center-bpo/380894) ##### Other industries Experience Adentcom Contact Center & BPO has demonstrated significant expertise in the Other industries sector, particularly in managing tax credit programs. Clients appreciate their effective communication, strong cultural fit, and commitment to exceeding expectations. The team successfully met key performance indicators, showcasing their ability to deliver results under budget constraints. Overall, the positive feedback highlights their dedication to client satisfaction, making them a suitable choice for businesses seeking reliable support in diverse operational needs. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - BPO & Customer Service Outsourcing for Tax Credits Co (5.0/5, Jun 10, 2025): Adentcom Contact Center & BPO provides BPO services for a tax credits company. The team has screened and processed employees and provided customer service and data entry support. [Read Full Review](https://clutch.co/go-to-review/adentcom-contact-center-bpo/380859) ##### Real estate Experience Adentcom Contact Center & BPO has demonstrated strong expertise in the Real Estate industry, particularly in affordable housing support. Clients appreciate their professionalism and attentiveness, noting the positive impact on customer satisfaction and data collection efficiency. Their responsive project management and effective communication further solidify their reputation as a reliable partner for real estate-related customer support solutions, making them a suitable choice for organizations seeking enhanced service delivery in this sector. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - BPO & Call Center Services for Housing Solutions Co (5.0/5, Jun 6, 2025): Adentcom Contact Center & BPO provides call center services for a housing solutions company. The team has conducted Zoom interviews with applicants and assisted with data entry for the client's projects. [Read Full Review](https://clutch.co/go-to-review/adentcom-contact-center-bpo/380012) ##### Consulting Experience The reviews indicate that Adentcom Contact Center & BPO is a respected partner in the Consulting industry, noted for their alignment with client values and commitment to success. Clients appreciate their responsiveness and effective project management, highlighting their ability to adapt and communicate efficiently. The company's focus on fostering close partnerships and delivering measurable outcomes positions them as a strong candidate for businesses seeking reliable consulting support. - 1 review for consulting industry - $10,000 – $49,000 avg. project cost - Back-Office Outsourcing & Call Center Services for BPO Firm (4.5/5, Aug 17, 2025): Adentcom Contact Center & BPO provides back-office outsourcing and call center services for a BPO firm. They manage inbound and outbound calls, data entry, and job applicant screening for tax credits. [Read Full Review](https://clutch.co/go-to-review/adentcom-contact-center-bpo/398817) ##### Business services Experience Adentcom Contact Center & BPO has received positive feedback within the Business services industry, noted for their expertise in appointment setting and multilingual support. Clients commend their professionalism, adaptability, and effective communication, highlighting successful outcomes in meeting project goals. The company's ability to customize services and maintain transparency further strengthens their reputation. Overall, Adentcom is regarded as a reliable partner for businesses seeking high-quality BPO services. - 2 reviews for business services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Compliance Solutions Company (5.0/5, Jun 5, 2025): Adentcom Contact Center & BPO provided call center services for a compliance solutions company. The team took calls from native Spanish speakers and documented them on an external web form. [Read Full Review](https://clutch.co/go-to-review/adentcom-contact-center-bpo/379926) - Appointment Setting Services for Call Center Services Co (5.0/5, Jul 21, 2025): Adentcom Contact Center & BPO provides appointment-setting services for a call center services company. The team supplies a business development agent with excellent English skills when required. [Read Full Review](https://clutch.co/go-to-review/adentcom-contact-center-bpo/391810) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Adentcom Contact Center & BPO's excellent value for money, noting their competitive pricing and alignment with project budgets. One client praised their 'good value for cost,' while another emphasized that their pricing fit well within budget constraints. Overall, feedback indicates a strong sentiment towards the company's ability to deliver quality services at a reasonable price, making them a favorable choice for various business needs. [Read All Reviews](https://clutch.co/profile/adentcom-contact-center-bpo?verified=true#reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Right Path Global Services](https://clutch.co/profile/right-path-global-services) #### 5 out of 5 star rating (2 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Pune, India #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 20% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 30% Finance & Accounting Outsourcing (FAO) #### Company description Right Path Global Services is an accounting firm that specializes in financial management solutions for industries such as automotive technology. The feedback on their services is overwhelmingly positive, with 100% of the reviews highlighting their professionalism, timely reporting, and customized solutions. Clients commend their expertise, which reportedly improved financial accuracy by 30% and reduced expenses by 15%. [Visit Website](https://www.rightpathgs.com/) #### Personable Clients have consistently praised Right Path Global Services for their personable approach, highlighting their responsiveness and clear communication. One client noted the team's ability to address questions quickly and adapt to changing needs, fostering a smooth collaboration. Additionally, their tailored service and proactive advice were emphasized, with one client stating they felt a trusted partnership rather than just a service provider. Overall, the sentiment reflects a strong appreciation for the company's personable and supportive nature. #### Experience in 1 industry Right Path Global Services has demonstrated expertise in the automotive industry, particularly in financial management for tech companies, such as those specializing in LiDAR technology. Clients have praised their ability to streamline accounting processes, improve financial accuracy by 30%, and enhance cash flow visibility. Feedback highlights their professionalism, responsiveness, and tailored approach, making them a trusted partner for automotive firms seeking effective financial solutions. [Read All Reviews](https://clutch.co/profile/right-path-global-services?verified=true#reviews) ##### Automotive Experience Right Path Global Services demonstrates significant expertise in the automotive industry, particularly in financial management. A VP from an automotive tech company noted their ability to streamline accounting processes, enhance financial accuracy by 30%, and improve cash flow visibility. The company's tailored approach and deep understanding of industry-specific financial nuances foster a strong partnership. Overall, clients highlight their professionalism, responsiveness, and effective communication, indicating a strong fit for businesses seeking reliable financial services in the automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Accounting Services for Automotive Tech Company (5.0/5, May 22, 2025): Right Path Global Services provided accounting services for an automotive technology company. The team handled the client's full accounting cycle, including bookkeeping, payroll management, and tax compliance. [Read Full Review](https://clutch.co/go-to-review/right-path-global-services/376173) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express positive sentiment regarding Right Path Global Services' pricing, highlighting it as a good fit for their budget and offering great value for the cost. One client noted that the company's expertise led to a 30% improvement in financial accuracy and a 15% reduction in unnecessary expenses, reinforcing the perception of cost-effectiveness. The tailored approach and proactive advice further enhance their value proposition, establishing them as a trusted partner in financial services. [Read All Reviews](https://clutch.co/profile/right-path-global-services?verified=true#reviews) - $200,000 to $999,999 (1 reviews) --- ### [Covent Informatics](https://clutch.co/profile/covent-informatics) #### 5 out of 5 star rating (3 reviews) - $10,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Hyderabad, India #### Services Provided - Allocation of Expertise by Percentage - 10% UX/UI Design - 10% Custom Software Development - 10% Call Center Services - 10% Corporate Training & Coaching - 10% Customer Service Outsourcing - 10% E-Commerce Development - 2% HR Consulting - 2% HR Outsourcing - 10% Mobile App Development - 2% PEO/Employee Leasing - 2% Recruiting - 2% Staffing - 10% Web Design - 10% Web Development #### Company description Covent Informatics is a web solutions and PC solutions provider, renowned for developing systems like inventory, sales, purchase, and warehouse management. Client reviews highlight their cost-effectiveness and strong project management, with 100% of reviews emphasizing increased productivity and efficiency. Notably, there were no negative reviews, demonstrating overall client satisfaction. [Visit Website](https://coventinformatics.com) #### Efficient Clients have praised Covent Informatics for their efficiency, particularly in project execution and cost-effectiveness. One client highlighted a productivity increase of 12% monthly and noted that the project was completed two days ahead of schedule. Feedback emphasized the application's seamless performance and the reduction of paperwork, enhancing overall operational efficiency. The dedicated team approach and regular progress updates were also appreciated, contributing to a positive sentiment regarding the company's efficiency. #### Experience in 1 industry Covent Informatics has demonstrated expertise primarily in the Manufacturing industry, providing effective inventory and warehouse management systems. Clients have noted significant reductions in paperwork and improved productivity, with a reported efficiency increase of 12% monthly. The provider's commitment to timely project delivery and cost-effectiveness has garnered positive feedback. Overall, the sentiment is favorable, particularly for manufacturers seeking streamlined operations and reliable technical support. [Read All Reviews](https://clutch.co/profile/covent-informatics?verified=true#reviews) ##### Manufacturing Experience Covent Informatics has demonstrated strong expertise in the Manufacturing industry, particularly in developing integrated systems for inventory, sales, and warehouse management. A client from Saravana Fibres noted a 12% increase in productivity and significant paperwork reduction after implementing Covent’s solutions. The company is recognized for its cost-effectiveness and reliable performance, having successfully served multiple factories. Overall, client feedback indicates a high level of satisfaction, making Covent a commendable choice for manufacturing businesses seeking operational enhancements. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Inventory Management System for Coconut Coir Factory (5.0/5, Mar 20, 2020): Covent Informatics created an inventory management system for a warehouse. Their team built a web app and included SQL functionalities. The system managed inventory management and client data.  [Read Full Review](https://clutch.co/go-to-review/covent-informatics/40584) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Covent Informatics for their cost-effectiveness, noting that their services are approximately 40% less expensive than competitors. One client highlighted the significant value derived from their investment, as the implemented systems enhanced productivity and operational efficiency. Overall, feedback reflects a positive sentiment regarding the balance of cost and quality, with clients feeling they received substantial value for their expenditure. [Read All Reviews](https://clutch.co/profile/covent-informatics?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [TaskUs](https://clutch.co/profile/taskus) - $50,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Santa Monica, CA #### Services Provided - Allocation of Expertise by Percentage - 5% AI Development - 20% Back Office Outsourcing - 30% Call Center Services - 5% Compliance Consulting - 10% Content Moderation Services - 20% Customer Service Outsourcing - 5% Data Annotation Services - 5% Generative AI #### Company description TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://www.taskus.com/) --- ### [Outcess Solutions](https://clutch.co/profile/outcess-solutions) #### 4 out of 5 star rating (1 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Lagos, Nigeria #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Cloud Consulting & SI - 20% Customer Service Outsourcing - 20% IT Managed Services #### Company description Outcess Solutions provides call management services and customer service analytics. Their ability to handle over 200 weekly calls, ensure efficient communication, and deliver detailed analytics reports has been highlighted positively. Clients are particularly impressed by their adeptness in remote work and the professional handling of customer inquiries, which directly led to increased walk-in patients and booked appointments. [Visit Website](http://outcess.com/) --- ### [Centro](https://clutch.co/profile/centro-0) - 1,000 - 9,999 employees - Winchester, VA #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 15% Call Center Services - 10% CRM Consulting and SI - 15% Customer Service Outsourcing - 5% ERP Consulting and SI - 30% HR Outsourcing - 10% IT Managed Services - 10% Sales Outsourcing #### Company description Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services. [Visit Website](https://centrocdx.com/) --- ### [HRH Next Services Pvt. Ltd.](https://clutch.co/profile/hrh-next-services-0) - 1,000 - 9,999 employees - Hyderabad, India #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 30% Customer Service Outsourcing - 10% Digital Strategy - 20% Sales Outsourcing #### Company description HRH Next Services Pvt. Ltd. Is an answering service. Launched in 2007, their team offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://hrhnext.com/) --- ### [EOSGlobe](https://clutch.co/profile/eosglobe) - $1,000+ minimum project size - 10,000+ employees - Thane, India #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 35% Call Center Services - 10% Financial Consulting - 30% Business Consulting - 20% Robotics Process Automation #### Company description EOSGlobe, a call center company, was established in 2003. Based in Thane, India and Lewes, Delaware, the team focuses on Call Center Services and Business Consulting. [Visit Website](https://eosglobe.com/) --- ### [Mplus](https://clutch.co/profile/mplus-1) - 10,000+ employees - Zagreb, Croatia #### Services Provided - Allocation of Expertise by Percentage - 20% AI Development - 30% Call Center Services - 10% Customer Service Outsourcing - 10% Digital Strategy - 20% HR Consulting - 10% Recruiting #### Company description Founded in 2007, Mplus is a call center company. Their team provides Call Center Services and Artificial Intelligence. [Visit Website](https://mplusgroup.eu/) --- ### [The Telemarketing Company](https://clutch.co/profile/telemarketing-company) - $10,000+ minimum project size - $50 - $99 average hourly rate - 50 - 249 employees - Brighton, England #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 20% Customer Service Outsourcing - 40% Sales Outsourcing #### Company description Answering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing. [Visit Website](https://ttmc.co.uk) --- ### [Naqvix](https://clutch.co/profile/naqvix) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - San Ramon, CA #### Services Provided - Allocation of Expertise by Percentage - 10% AI Agents - 10% Custom Software Development - 10% Back Office Outsourcing - 10% Call Center Services - 10% Application Management & Support - 10% Customer Service Outsourcing - 15% Mobile App Development - 10% Social Media Marketing - 15% Web Development #### Company description Established in 2017, Naqvix is an app development company. The firm offers Mobile App Development and Web Development, and is small. [Visit Website](https://naqvix.com/) --- ### [Gatestone & Co.](https://clutch.co/profile/gatestone-co) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing. [Visit Website](http://gatestonebpo.com) --- ### [Global Dispatch Management](https://clutch.co/profile/global-dispatch-management) - $1,000+ minimum project size - 250 - 999 employees - Bethpage, NY #### Services Provided - Allocation of Expertise by Percentage - 35% Call Center Services - 65% Customer Service Outsourcing #### Company description Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services. [Visit Website](https://gdmbpo.com/) --- ### [Knoah](https://clutch.co/profile/knoah) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Henderson, NV #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Knoah is a Henderson, Nevada-based telephone answering service. Their services include Call Center Services. [Visit Website](http://www.knoah.com) --- ### [DialDesk](https://clutch.co/profile/dialdesk) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 60% Call Center Services - 20% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description DialDesk is a large Noida, India-based call center. The team provides Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.dialdesk.in/) --- ### [PrimeSync](https://clutch.co/profile/primesync) - $1,000+ minimum project size - 250 - 999 employees - Columbus, OH #### Services Provided - Allocation of Expertise by Percentage - 25% AI Development - 15% Back Office Outsourcing - 45% Call Center Services - 15% Customer Service Outsourcing #### Company description PrimeSync offers Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center tasks. Based on client reviews, PrimeSync is praised for its effective project management, timely delivery, and the quality and convenience of its remote workforce, leading to increased collections and reduced workload for clients. The seamless integration of their services is highlighted as a significant benefit. [Visit Website](https://www.primesync.co/) --- ### [TalkAgent](https://clutch.co/profile/talkagent) - < $25 average hourly rate - 50 - 249 employees #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 60% Call Center Services - 20% Customer Service Outsourcing #### Company description TalkAgent is a call center. They were founded in 2007, and their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://www.talkagent.com/) --- ### [XELEO by Benefit Partner GmbH](https://clutch.co/profile/xeleo-benefit-partner-gmbh) - $5,000+ minimum project size - 50 - 249 employees - Sankt Pölten, Austria #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Benefit Partner GmbH, a midsize phone answering service, is in Sankt Pölten, Austria. The team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.xeleo.com/) --- ### [The Call Gurus](https://clutch.co/profile/call-gurus) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 20% Call Center Services - 25% Customer Service Outsourcing - 50% Sales Outsourcing #### Company description Sales Outsourcing company The Call Gurus was founded in 2018. The agency focuses on Sales Outsourcing and Customer Service Outsourcing. [Visit Website](https://thecallgurus.com/) --- ### [MultiLang International](https://clutch.co/profile/multilang-international) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Founded in 2020, MultiLang International, a midsize call center, is headquartered in Ottawa, Canada and Beirut, Lebanon. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://multilang.ca/) --- ### [Omada One](https://clutch.co/profile/omada-one) - $5,000+ minimum project size - 250 - 999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Finance & Accounting Outsourcing (FAO) #### Company description Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing. [Visit Website](https://www.omadaone.com) --- ### [Serviced offices International](https://clutch.co/profile/serviced-offices-international) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Chatswood, Australia #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Serviced offices International, a call center company, is in Chatswood, Australia. Their services include Call Center Services. [Visit Website](https://www.serviced.com.au/virtual-receptionist/) --- ### [The-Connections](https://clutch.co/profile/connections-0) - 250 - 999 employees - Pune, India #### Services Provided - Allocation of Expertise by Percentage - 5% Accounting - 10% Back Office Outsourcing - 40% Call Center Services - 20% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 5% Business Consulting - 10% Sales Outsourcing #### Company description The-Connections is a call center. Launched in 2011, the agency is based in Pune, India and Pune, India. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://the-connections.com) #### Very responsive The-Connections is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [TEKS SOLUTIONS LLC](https://clutch.co/profile/teks-solutions) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 30% Back Office Outsourcing - 30% Call Center Services - 10% Business Consulting - 20% Sales Outsourcing #### Company description TEKS SOLUTIONS LLC is a Back Office Outsourcing company in Arlington, Texas. Their services include Back Office Outsourcing and Call Center Services. [Visit Website](https://tekssolutions.com) --- ### [Ultracomms](https://clutch.co/profile/ultracomms) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Portchester, England #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Answering service Ultracomms was founded in 2004. The firm provides Call Center Services, and is small. [Visit Website](https://www.ultracomms.com/) --- ### [Nakama Tech](https://clutch.co/profile/nakama-tech) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Nairobi, Kenya #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 5% Data Annotation Services - 5% Document Digitization & Management - 20% Sales Outsourcing - 5% IT Staff Augmentation #### Company description Nakama Tech is a Nairobi, Kenya-based Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Call Center Services. [Visit Website](https://nakama-tech.com) --- ### [Dispatching Answering Service](https://clutch.co/profile/dispatching-answering-service) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Lahore, Pakistan #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% Branding - 50% Call Center Services - 20% Customer Service Outsourcing #### Company description Dispatching Answering Service is a call center company. In Lahore, Pakistan, the company provides Call Center Services and Customer Service Outsourcing. [Visit Website](https://dispatchingansweringservice.com/) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.