- 12 of 15 Call Center Services reviews are 5 stars
- $200,000 – $999,999 avg. project cost
Call Center Services PROJECT HIGHLIGHT
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Simply Contact is a proficient provider of Contact Center Services, specializing in Inbound and Outbound Call Center operations, Customer Support Services, and multilingual Customer Care Services. They consistently receive high praise, with clients noting impressive enhancements in customer satisfaction, response time, and cost-efficiency. An estimated 98% of feedback highlights their professional project management and adaptability, underscoring their effectiveness in delivering tailored, high-quality telephonic support solutions.
Call Center Services PROJECT HIGHLIGHT
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Simply Contact is generally perceived as offering good value for money, with multiple clients highlighting their competitive pricing relative to the quality of service provided. For instance, one client noted they selected Simply Contact due to 'good value for cost,' while another emphasized that their pricing fit within budget constraints. However, some feedback indicated room for improvement in their pricing strategy. Overall, clients express satisfaction with the balance between cost and service quality, citing effective support and responsiveness.
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Friday Solved is a sales consulting firm specializing in building and optimizing sales engines and strategies for various businesses. The reviews consistently praise their culture fit, strategic mindset, and expertise in sales processes. Notably, 100% of reviewers highlight Friday Solved's significant impact on improving sales processes and fostering a proactive sales culture. Areas for improvement are minimal, with only a few reviewers suggesting enhancements in content creation processes. Overall, feedback is overwhelmingly positive, with no significant negative comments.
Clients consistently commend Friday Solved for their team-oriented approach, describing them as an extension of their own teams. One client noted their 'can-do approach' and accessibility, emphasizing a collaborative spirit that fosters ongoing engagement. Another highlighted how Friday Solved's leadership felt like a trusted team member, providing valuable insights and support. Overall, the sentiment reflects a strong appreciation for their teamwork and alignment with client values, contributing to successful project outcomes.
General can-do approach that starts to feel like an extension of our team.
The Friday Solved team scales up and down according to the required expertise in any given meeting. Most of the work involved us at YourFilm working to implement suggestions put forward by Friday Solved, but there were also tangible deliverables from Friday Solved, for example a value proposition document, market research and content marketing pieces. He quickly felt like he was 'on our team' in a way in which previous consultants and advisors never have.
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Friday Solved is frequently recognized for delivering exceptional value for money, with clients emphasizing their competitive pricing and budget alignment. For instance, a client noted that Friday Solved's pricing fit their budget while providing good value for cost. Overall, clients expressed satisfaction with the results achieved relative to their investment, highlighting the company's commitment to delivering quality outcomes without upselling unnecessary services.
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In the past six months, client feedback for Friday Solved has been overwhelmingly positive, highlighting their effective project management and supportive culture. Clients noted significant improvements in sales strategies and lead generation, with one stating they achieved a 'steady pipeline of outbound and inbound inquiries.' While communication and responsiveness were praised, suggestions for improvement included enhancing content collaboration and visualizing process integration. Overall, clients appreciated the company's commitment to their success and the practical skills imparted during projects.
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SalesAR is a lead generation and sales development firm offering Appointment Setting and Contact Center Services. They have been praised for their effective communication, strategic updates, and ability to deliver tangible results, such as arranging over 40 calls within the first month of collaboration. With a focus on customer support services, SalesAR receives over 90% positive feedback, highlighting their commitment to meeting client needs and improving processes.
Clients have expressed high satisfaction with SalesAR's ability to translate ideas into successful products, particularly in expanding their market reach. One client highlighted the effective Spanish campaign that generated over 20 potential customers in Latin America, showcasing SalesAR's commitment to tailored solutions. Overall, feedback indicates a strong sentiment of appreciation for their strategic approach, consistent communication, and results-oriented mindset, affirming their role as a valuable partner in achieving business objectives.
Their team is constantly working to improve our results and refine our strategies. When we were entering the Latin American market, they offered to make a campaign in Spanish and translated all email templates themselves, which brought us more than 20 potential customers there. We are in constant communication with our account manager Roman, who constantly offers us new strategies and keeps us informed about all the developments on the project.
We were also impressed by how smoothly they adapted to our feedback and how well they translated our niche ICP into real results. Their team felt more like a strategic partner than a typical lead gen agency.
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Call Center Services PROJECT HIGHLIGHT
4.5 — SalesAR has been hired to develop sales opportunities for an IT company. The team targets banks and financial institutions to schedule appointments and demo calls with the client. Read more
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SalesAR is consistently recognized for providing good value for money in their lead generation services. Clients often highlight the company's pricing as fitting within their budgets while delivering impressive results. For instance, one client noted that SalesAR's pricing was competitive, contributing to a significant increase in appointments and qualified leads. Overall, feedback indicates a strong sentiment towards the cost-effectiveness of SalesAR's services, with many clients expressing satisfaction with the outcomes relative to their investment.
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Virtual Sales Limited is a company specializing in Contact Center Services, particularly focusing on outbound call center and lead generation solutions. Reviews indicate an overwhelmingly positive reception, with 100% of reviewers praising their project management and communication. Clients commend their professionalism, adaptability, and sector-specific expertise, noting effective lead generation and successful meeting bookings with decision-makers. There are no reported areas for improvement.
Overall sentiment regarding Virtual Sales Limited's professionalism is highly positive. Clients highlighted the team's exceptional communication and responsiveness, with one client noting, "The team was amazing" and another praising their "level of hand-holding and professionalism." Weekly reports and proactive engagement were emphasized, demonstrating a commitment to client needs. Clients expressed satisfaction with the results achieved, stating they consistently provided better performance than internal teams, indicating a strong alignment with professional standards.
Their professionalism and effectiveness are sure to add value to any business. We also have a 15 min weekly call to discuss progress. The thorough notes and updates we receive are impressive.
What's the most unique about this organization is their level of hand-holding and professionalism. Fiona kept us in the loop at all times. I have hired many companies that do what they do, but since finding VSL have never changed.
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Call Center Services PROJECT HIGHLIGHT
4.0 — Virtual Sales Limited provided lead generation services for an IT-managed service provider. The goal was to increase new logo leads and improve market reach. Read more
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Clients consistently highlight Virtual Sales Limited's competitive pricing and excellent value for money. Feedback indicates that the pricing aligns well with budgets, with one client noting it as a primary reason for their selection. Many reviews mention the high quality of service and results achieved, reinforcing the sentiment that clients receive strong returns on investment. Overall, clients express satisfaction with the cost-effectiveness and value offered by Virtual Sales Limited.
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In the past six months, Virtual Sales Limited received overwhelmingly positive feedback from clients, highlighting their effective lead generation and strong communication. Clients appreciated the company's cultural fit and industry knowledge, with one noting 126 conversations and 5 meetings arranged. Another client praised their personable approach, while project management was described as thorough and timely. Overall, clients expressed satisfaction with results and reported no significant areas for improvement.
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Lead Gen Dept. is a company specializing in outbound call center and telemarketing services. Their reviews highlight a strong performance in lead generation, with 100% of reviewers noting timely communications and professional project management. Clients appreciate their ability to meet KPIs reliably, with no suggested areas for improvement.
Clients consistently describe Lead Gen Dept. as exemplary team players, noting their adaptability and collaborative spirit. One client highlighted how the team felt like an extension of their own, emphasizing 'superb communication' and 'true partnership.' They appreciated the team's ability to pivot strategies quickly and deliver results beyond expectations, with one client stating, 'They delivered over and beyond the set expectations.' Overall, the sentiment reflects a strong alignment with client needs and a commitment to collaboration.
The leads are pre-qualified contributing to a proper top-of-funnel - my team and I can work to convert. They felt like an extension of our team and not just an agency. When there was a change in direction, the team pivoted strategies quickly, keeping us ahead of the curve. Connor and his team had it all.
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Call Center Services PROJECT HIGHLIGHT
5.0 — Lead Gen Dept. provides lead generation services to a UX design agency. They define the client's target audience and set up and manage their outbound email marketing and telemarketing campaigns. Read more
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Clients generally perceive Lead Gen Dept. as offering good value for money, with many highlighting their competitive pricing. For instance, one client noted that their investment of $6,600 yielded significant leads and a 400% ROI. Another emphasized the alignment of pricing with budget expectations, stating that the service provided exceeded their initial goals. Overall sentiment reflects a strong appreciation for the company's commitment to customer satisfaction and willingness to address issues, enhancing perceived value despite some initial service shortcomings.
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Task Virtual specializes in Contact Center Services, with a particular focus on Customer Support Services and Inbound Call Center operations. The company is praised for delivering high-quality work efficiently, saving clients significant time and money. Approximately 80% of feedback highlights their ability to enhance customer acquisition, though there is a suggestion for more frequent updates.
Clients consistently praised Task Virtual for their professionalism and responsiveness throughout various projects. For instance, the CEO of Manitoba Real Estate Association noted their 'exemplary project management,' emphasizing timely delivery and effective communication. Additionally, the Director of Plus Fitness highlighted their 'seamless' experience due to the team's professionalism and expertise. Overall, the sentiment regarding professionalism is overwhelmingly positive, with clients appreciating the company's commitment to quality and client satisfaction.
Their knowledge-base stood out to me, and they were very thorough in comparison to other VAs I’ve used in the past. Additionally, they were professional and empathetic throughout, which I greatly appreciated. They persevered until the work was completed.
Task Virtual's project management was highly professional. They adhered to agreed-upon timelines, maintained open communication throughout the engagement, and were highly responsive to our needs and feedback. Their team provided regular progress reports and proactively addressed any challenges that arose.
Task Virtual's project management was exemplary. They adhered strictly to deadlines and managed to deliver items on time without compromising quality. Their team was always responsive, readily accommodating our requests for adjustments and providing updates throughout the project timeline.
Their professionalism and expertise have made the experience seamless. They delivered all milestones punctually and were highly responsive to our feedback. The project provided us with invaluable insights that led to new marketing initiatives, improved content strategies, and more targeted promotional campaigns, resulting in an increase in member engagement and inquiries.
Task Virtual’s project management was excellent. They delivered the website on time and were highly responsive to our feedback and security concerns. We were most impressed by their ability to create a secure and professional website that met our specific financial industry needs.
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Clients consistently praise Task Virtual for their excellent value for money, highlighting their competitive pricing and the high quality of services provided. One client noted, 'Good value for cost,' while another emphasized, 'Pricing fit our budget.' Overall sentiment reflects satisfaction with the cost-effectiveness of their offerings, as many clients reported significant improvements in efficiency and outcomes, such as a '50% reduction in administrative tasks' and '30% increase in inquiries' attributed to their services.
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Verbatim Virtual Receptionists is a company specializing in Contact Center Services, including Call Handling and Customer Support Services. Reviews indicate a high satisfaction rate, with 100% positive feedback highlighting their seamless integration, professional service, and responsiveness to client needs. Their ability to handle increased call volumes and maintain service quality even during crises is particularly noted as impressive.
Clients have expressed a positive sentiment regarding the accessibility of Verbatim Virtual Receptionists. One review highlighted their responsiveness to feedback and the ease of communication, stating they are 'easy to talk to.' Additionally, the personal touch and understanding of client needs were noted as impressive. Overall, clients appreciate their availability and willingness to improve processes based on client input, indicating a strong commitment to effective communication.
When we pass on feedback from our customers, they’re responsive and work to improve their processes. They’re easy to talk to. The team is personable and approachable.
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Call Center Services PROJECT HIGHLIGHT
5.0 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM Read more
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Clients consistently commend Verbatim Virtual Receptionists for their affordability and value for money, noting that the company offers flexible and tailored services at competitive rates. One client highlighted their pricing between $5,000-$6,000 annually, which they deemed reasonable given the time saved and improved customer support. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided, emphasizing efficient call management and responsiveness to feedback.
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Scaled is a consultancy specializing in scaling businesses by providing strategic advisory, growth planning, and process optimization services. The company consistently receives positive feedback, with 100% of reviewers highlighting their expertise and impact on business growth. Clients commend Scaled for their impressive experience and effective project management, noting their ability to address complex challenges and deliver tailored solutions for scaling needs.
Clients consistently highlight Scaled's passion for their work, noting that this enthusiasm significantly contributes to the success of their projects. One client emphasized that the Scaled team's passion for start-ups and scale-ups was a key factor in their decision to partner with the firm. Additionally, another review stated, 'The team's capability and passion help drive our business forward,' underscoring the overall sentiment that Scaled's dedication enhances client outcomes.
The team's capability and passion help drive our business forward.
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Clients generally express satisfaction with Scaled's cost and value for money, highlighting the company's impressive experience and ability to deliver actionable plans for growth. One client noted, 'In the early days, making it clear where something wasn't included in the monthly price' was a minor concern, yet overall, feedback indicates significant business growth and operational improvements, with one client reporting a 252% revenue increase. The sentiment is overwhelmingly positive, with clients appreciating the high-quality service relative to the investment.
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AnswerConnect is a Contact Center Services provider specializing in Inbound Call Center and Customer Support Services. Reviews highlight their efficient call handling and customer care services, with clients praising their professionalism and ease of collaboration. Around 90% of reviewers note positive experiences, emphasizing their ability to improve productivity and cost-effectiveness for businesses.
Clients consistently highlight AnswerConnect's professionalism, emphasizing their effective call handling and quick response times. One client noted, 'They are very professional and answer calls very effectively,' which underscores the company's commitment to quality service. Overall, the sentiment regarding professionalism is highly positive, with clients expressing satisfaction and no reported areas for improvement.
The service provider's strengths include their quick response and professional nature. This aspect of their service is consistently highlighted as a key advantage, ensuring that client needs are addressed efficiently and effectively.
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Call Center Services PROJECT HIGHLIGHT
5.0 — AnswerConnect’s virtual receptionists follow a script while answering calls for a tech company. Dealing directly with the client’s customers, they screen each call, quality leads, and book Read more
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Clients consistently express satisfaction with AnswerConnect's pricing structure, highlighting it as a good value for money. For instance, one client noted they save approximately $500 monthly, while another reported a yearly cost of about $1,700 for comprehensive services across multiple lines. Overall, the sentiment is positive, with many emphasizing the affordability of services coupled with effective customer support, making it an attractive option for businesses seeking cost-effective solutions.
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SalesSource is a versatile consulting firm specializing in lead generation, marketing, and email security strategies. Across multiple reviews, clients consistently praise their expertise, attention to detail, and effective project management. Approximately 90% of reviews highlight their ability to enhance email deliverability and domain security, while about 80% commend their skill in developing innovative marketing strategies that generate high-quality leads. Overall, clients express high satisfaction with SalesSource's services, noting their quick responsiveness and the tangible success of their projects.
SalesSource has received positive feedback for their adaptability in working with clients. One client highlighted their ability to quickly adjust to changing requirements and provide necessary external resources, emphasizing their flexibility and responsiveness. The overall sentiment reflects satisfaction with SalesSource's capacity to meet client needs effectively, making them a suitable partner for dynamic project environments.
Salessource always understood our requirements and ideas and was able to adapt quickly to changes. Also they provided external resources when needed (eg. web developers) and always found a solution.
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Clients consistently highlight SalesSource's excellent value for money, praising their cost-effectiveness and the quality of services provided. For instance, one CEO noted they chose SalesSource for 'good value for cost' and another mentioned 'pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with clients appreciating the thoroughness and expertise of the team, which led to successful outcomes in lead generation and improved marketing strategies without exceeding budget constraints.
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The Sound Pipe Media is a mobile app development company specializing in iOS and Android platforms. They have garnered positive feedback for their flexibility, responsiveness, and ability to understand client needs, with approximately 90% of reviews highlighting their expertise and customer-centric approach. Clients commend their project management skills and unique ability to provide marketing insights alongside development services. However, some reviews mention the need for clearer initial specification agreements.
The reviews highlight a strong customer-first sentiment from The Sound Pipe Media, particularly through the leadership of Taj Dhunay. Clients appreciated his flexibility, approachability, and commitment to project success, noting that he provided support beyond development, including marketing assistance. One client emphasized that Taj's dedication set The Sound Pipe Media apart from other firms, stating, 'The service provided was excellent' and that the company remained engaged even post-project completion, reinforcing their commitment to client satisfaction.
The Sound Pipe Media performed very well throughout the development of the app, the app was completed within budget successfully, and Taj ensured that all our specifications were met. Taj ensured that the project was completed smoothly and within the deadline specified. I am grateful that Taj was flexible in his approach and made every effort to ensure we were satisfied with the final app. Taj made me very confident that not only was he interested in the development of the app, but also in the app being a success. The service provided was excellent, and it greatly differed from many other companies who simply lost interest or dedication in your project once receiving payment. Taj’s approach is more unique and customer focused, he remained committed throughout the project, and provided assistance with non-development aspects, such as with marketing. The Sound Pipe Media strives to meet customer’s expectations and continued in their approach even when the app had been completed, this would always encourage me to continuing working on any future projects with them.
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Clients generally perceive The Sound Pipe Media as providing good value for money, with project costs ranging from $30,000 to over $130,000. Feedback highlights their responsiveness and quality of work, with one client noting that their pricing reflects the high quality delivered. However, there were instances where additional costs were incurred for changes not included in initial specifications, indicating a need for clearer upfront agreements. Overall, sentiment towards their pricing is positive, with clients expressing satisfaction with the outcomes relative to their investments.
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Eggleads is a lead generation company specializing in providing tailored, high-quality leads and strategic insights to agencies. Reviews highlight a 100% positive response, with clients praising their timely delivery and impactful lead quality, resulting in significant sales pipeline growth and engagement. Both reviews commend their valuable insights, though customization could be enhanced.
Eggleads consistently delivers high-quality work, as highlighted by clients who praised their tailored approach and insightful lead generation. One client noted receiving a 'flood of potential clients' along with valuable advice, significantly enhancing their outreach efforts. Another client reported an impressive increase in relevant leads from 10% to 80%, demonstrating Eggleads' effectiveness in targeting the right audience. Overall, feedback emphasizes their reliability, timely delivery, and the quality of insights provided, establishing Eggleads as a valuable partner.
What really stood out with Eggleads was how they managed to make everything feel tailored to us. It wasn't just the leads—they were top-notch, sure, but it was the insights that came with them. It felt like they had done their homework on every single contact, giving us the inside track on how to strike up a conversation.
Huge win for us. Before, maybe 10% of our leads felt right. Now? It's like 80% are spot-on. Engagement is through the roof—response rates jumped from 3% to 15%. The projected sales pipeline shot up by 40%. Honestly, it's changed the sales process for us.
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Clients consistently highlight Eggleads' strong value for money, noting their effective lead generation and tailored insights. One client emphasized that Eggleads provided a budget-friendly solution that significantly improved lead quality, stating that 80% of leads were now relevant, compared to just 10% previously. Another client mentioned the 'good value for cost' and praised the consistent delivery of leads, reinforcing the company's positive reputation for delivering quality outcomes within budget constraints.
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Callpalooza is a lead generation and sales development company known for its effective B2B lead sourcing and outreach services. They have consistently received positive feedback, with over 90% of reviewers praising their timely communication and cultural alignment. Customers commend their project management and value for money, with particular emphasis on their ability to adapt strategies to meet client needs.
Clients have consistently praised Callpalooza for their extensive knowledge and expertise, particularly in understanding regional business cultures. One client highlighted the team's 'great cultural knowledge' and 'guidance on local norms,' which significantly contributed to the project's success. Their timely responses and availability for questions further demonstrate their commitment to client needs. Overall, the sentiment regarding Callpalooza's knowledgeability is highly positive, with clients expressing satisfaction with the team's skill set and cultural insights.
The review highlights that Callpalooza possesses great cultural knowledge of the region and countries targeted for lead developments, which is crucial for the project's success. Their knowledge and skills fit the requirements of the project well. Additionally, their availability to answer questions and provide timely responses to queries demonstrates their expertise and understanding of the business landscape.
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Clients consistently highlight Callpalooza's competitive pricing and strong value for money. For instance, the Managing Director of Crest Trade Services noted that Callpalooza's pricing fit their budget and provided great value for the cost. Similarly, the CEO of Amaseo GmbH emphasized the affordability and alignment of Callpalooza's services with their financial expectations. Overall, sentiment around the company's pricing is positive, with multiple clients expressing satisfaction with the cost relative to the quality of service received.
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LMNts Marketing is a digital marketing agency specializing in SEO, web development, social media strategy, and sales funnel optimization. The company consistently receives positive feedback for its creativity, strategic insights, and effective communication, with 100% of reviewers highlighting their personalized approach and responsiveness. Clients particularly appreciate Laura's expertise and the team's ability to adapt strategies to meet specific business needs.
LMNts Marketing received positive feedback regarding their creativity in addressing client needs. One client noted their 'unique approach' and ability to tailor solutions rather than offering generic options. Another highlighted their creativity in developing a metatag strategy and optimizing content, which resulted in increased organic web traffic. Overall, clients expressed satisfaction with LMNts Marketing's innovative strategies and collaborative spirit, although some suggested improvements in planning and timeline communication.
The most impressive or unique aspect about LMNts Marketing is their creativity. Their creative capabilities set them apart in the industry. The client noted creativity as a standout feature.
The company has a creative approach to digital marketing and lead generation. They strive to understand client needs and values, treating each business uniquely rather than offering generic solutions. This creative strategy extends to social media promotion, which was highlighted as a notable aspect of their work.
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Clients frequently commend LMNts Marketing for providing excellent value for money, often noting that the company's pricing aligns well with their budgetary constraints. For instance, one client highlighted that LMNts was selected primarily due to its competitive pricing and the successful outcomes achieved, such as improved website visibility and lead generation. Overall, the sentiment regarding cost-effectiveness is positive, with many clients expressing satisfaction with the results relative to the investment made.
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Inboxxia is a lead generation and email marketing company, renowned for its high-quality, result-driven services. Across reviews, 100% of clients highlight the effective communication and impressive quality of leads, with no notable areas for improvement mentioned. Clients frequently praise Inboxxia for its professionalism, reliability, and the ability to deliver measurable outcomes that exceed expectations.
Clients have expressed a highly positive sentiment regarding Inboxxia's adaptability. One client noted that the team was 'quick' and 'adaptable,' employing 'creative and successful ways' to generate leads, which surpassed their in-house efforts. This flexibility in approach has impressed clients, highlighting Inboxxia's ability to respond effectively to evolving project needs without any identified areas for improvement.
Quick, adaptable team with creative and successful ways of generating leads.
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Clients consistently commend Inboxxia for delivering strong value for money, with feedback highlighting effective lead generation and high-quality results. Notably, one client remarked on the 'good value for cost' and another emphasized that Inboxxia's services fit their budget while exceeding expectations. Overall, the sentiment reflects satisfaction with the pricing relative to the outcomes achieved, indicating that clients feel they receive excellent service that justifies their investment.
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AMD Digital is a versatile digital marketing agency, offering services in marketing strategy, social media engagement, and lead generation. The company consistently receives high praise for their creativity, data-driven insights, and commitment to client success, as reflected in their projects, with a 100% positive feedback rate. Clients particularly appreciate their flexibility, innovative approaches, and impressive understanding of diverse markets.
Clients express overwhelmingly positive sentiments regarding their experience with AMD, highlighting their proactive and organized approach. One client noted AMD was 'amazing' and provided 'spot on' strategies, leading to significant business improvements within just two months. The team's responsiveness and dedication were particularly praised, with clients feeling well-supported throughout the engagement. There were no reported areas for improvement, underscoring AMD's effectiveness in delivering valuable consultancy services.
Rather than having a very straightforward approach, they were very involved in knowing who we are, what would be beneficial for us, and what would work for us. AMD worked hand-in-hand with us, listened to our feedback, and evaluated what we were strategizing and if it was right or wrong. We continued to benefit from their teachings, have leveraged what they guided us in, and have scaled on it. Our team launched our campaigns in the second month of the engagement and in the last four weeks, we’ve been seeing some good results. AMD is experienced in what they are doing, and not complying with them will not put the efforts in the right place.
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Clients consistently highlight AMD Digital's competitive pricing and high value for money. One CEO noted that their pricing fit the budget and provided good value, while another client appreciated the agency's flexibility and comprehensive service despite being slightly more expensive than independent consultants. Overall, feedback indicates that clients feel AMD Digital delivers substantial results and effective strategies that justify their costs, with many expressing satisfaction with the return on investment from their projects.
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Lialoom is a company specializing in sales process optimization and lead generation. Across various reviews, clients highlight Lialoom’s effective strategy development, tailored solutions, and attention to detail, with approximately 90% of reviews expressing satisfaction with their services. Clients commend their ability to significantly enhance sales performance and generate quality leads, while also noting their proactive project management and responsiveness.
Clients consistently highlight Lialoom's strong value for cost, with feedback indicating that their services are well-priced relative to the quality delivered. For instance, a CEO noted they chose Lialoom for their 'good value for cost' and experienced a 15% increase in sales due to their strategies. Another client emphasized that Lialoom's pricing fit their budget while providing effective solutions. Overall, the sentiment reflects satisfaction with the balance of cost and the quality of services rendered.
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In the past six months, client feedback for Lialoom has been overwhelmingly positive. Notable achievements include a 15% increase in sales and a 17.5% reduction in deal cycles attributed to tailored lead generation strategies. Clients praised Lialoom's responsiveness and organized project management, though suggestions for deeper industry-specific strategies were noted. Overall, clients appreciated Lialoom's expertise and innovative problem-solving capabilities, highlighting their ability to deliver valuable, customized solutions.
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Incite is a marketing effectiveness consultancy specializing in lead generation and managing multi-channel outreach campaigns. Reviews indicate a high level of satisfaction, with 100% positive feedback praising their ability to understand client goals and deliver results beyond expectations. Noteworthy themes include their professional tenacity, ability to expand market reach, and maintaining excellent project management practices.
Clients express a highly positive sentiment regarding incite's professionalism, highlighting their 'professional tenacity' and effective process in lead generation. One client noted that incite's methodical approach allowed for quick qualification of prospects, enhancing communication and project management. Although there are expectations regarding writing style, this feedback is framed constructively, emphasizing collaboration. Overall, clients appreciate incite's commitment to refining strategies and their significant impact on client acquisition.
They have a sense of professional tenacity. incite is great at wrestling down a lead and getting that prospect to talk on the phone with me. They also utilize a strong process behind all of this. Good decisions are being made without a huge amount of thinking having to be applied to it. The combination of their professional tenacity and strong process is excellent.
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Clients generally perceive incite's services as providing strong value for money. One client noted that their investment of approximately $699,300 resulted in a threefold increase in their international network, while another highlighted consistent high-quality work despite an ongoing investment of about $41,900 annually. Clients appreciate incite's ability to effectively generate leads and expand outreach, suggesting that the cost is justified by the results achieved, with one stating, "they drive business that we simply wouldn’t receive without them."
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Flowd is a lead generation and email marketing agency that excels in fostering client relationships and delivering high-quality leads. Their services have consistently resulted in measurable success, with clients praising their quick responsiveness and collaborative approach. Approximately 100% of reviewers commend their company culture and alignment of values, highlighting their adaptability and dedication to client needs.
Client feedback reflects a highly positive sentiment regarding Flowd's adaptability. They noted Flowd's ability to quickly adjust to their needs and their willingness to test additional features to enhance results. The client's satisfaction with Flowd's proactive approach to improving their service further underscores this adaptability, indicating a strong alignment with their project requirements.
The way they were able to adapt quickly to our needs and constantly working to improve their company structure and model. They were happy to test out extra features with us to see if it would improve our results along with our relationships with our prospects.
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Clients consistently express satisfaction with Flowd's pricing relative to the value delivered. One client noted that the leads generated allowed them to cover three months of costs within the first month, highlighting strong return on investment. Another emphasized the efficiency and responsiveness of Flowd's team, which contributed significantly to their project success. Overall, feedback reflects a positive sentiment regarding the balance of cost and effectiveness, with many clients indicating that Flowd exceeded their expectations.
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Face for Business is a distinguished provider of Contact Center Services, offering specialized inbound and outbound call handling, customer support, and telephonic support. Reviewers consistently commend their personalized approach, with 100% noting exceptional customer rapport and integration into client teams. Clients report enhanced customer satisfaction and business performance, with seamless communication and management earning high praise.
Clients express a highly positive sentiment regarding Face for Business's receptiveness. One client highlighted their dedicated account manager's ability to listen and deliver precisely to expectations, stating, 'They listen...and deliver precisely against our remit.' Another emphasized their understanding of the client's ethos, noting, 'We could not be happier with FFB and would recommend without hesitation.' Overall, feedback indicates that Face for Business is attentive and effectively meets client needs.
They listen...and deliver precisely against our remit. Their simplicity, in completely understanding our expectations and quality of support, is impressive. We now view them as an integral part of OUR COMPANY and not an external contractor.
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Call Center Services PROJECT HIGHLIGHT
5.0 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the Read more
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Clients report that Face for Business offers competitive pricing and excellent value for money. One client noted their monthly investment of approximately $400–$470 is justified by the seamless service and relationship-building capabilities provided by dedicated receptionists. Another client emphasized the high-quality support received at a competitive rate, stating they view Face for Business as integral to their operations. Overall, the sentiment reflects satisfaction with cost-effectiveness and the quality of service delivered.
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Established in 2012, INFUSE is a large Sales Outsourcing company located in Boca Raton, Florida and Newton, Massachusetts. Their team specializes in Sales Outsourcing and Content Marketing.
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UpWhale is a lead generation and digital marketing agency that specializes in enhancing client engagement through strategic communication and personalized outreach. Across reviews, 100% of clients highlight UpWhale's exceptional project management and responsiveness, with a significant improvement in lead generation and conversion rates noted by 80% of reviewers. Their commitment to customer satisfaction and innovative approaches are consistently praised.
Clients have praised UpWhale for their adaptability, noting their quick responsiveness to changes and new requests. One client highlighted that UpWhale consistently met deadlines while ensuring all adjustments were made efficiently, making them feel valued and heard. Their commitment to transparency, through real-time insights, further reinforced their adaptable approach, enabling informed decision-making. Overall, the sentiment reflects a strong appreciation for UpWhale's flexibility and responsiveness in meeting client needs.
They always hit their deadlines, making sure everything was done right and on time. Whenever we needed a change or had a new request, they were quick to listen and adapt, making us feel heard and valued. Communication was easy and open, so we always knew where things stood.
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Clients consistently express positive sentiments regarding UpWhale's cost-effectiveness and value for money, highlighting their services as affordable yet impactful. One client noted that UpWhale provided 'good value for cost' and another emphasized that their 'pricing fit our budget.' Overall, clients appreciated the high return on investment, with reports of significant increases in engagement and lead generation, indicating that UpWhale delivers considerable value relative to their pricing.
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DeVine Voices International Voiceover Agency is an answering service company. They are headquartered in Broadstairs, England and have small team. They specialize in Call Center Services.
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Telephone answering service Flamingo Digital is in Nottingham, England. Founded in 2018, the team offers Call Center Services and Social Media Marketing.
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Sales Outsourcing company Facets Commercial Consulting provides Sales Outsourcing and Marketing Strategy. They are located in Denton, England.
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Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Connect Communications Services Ltd is a call center. They are headquartered in Roslin, Scotland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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Enticeable is a Digital Strategy company. The team is located in London, England, and their services include Digital Strategy and Marketing Strategy.
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Advertising company Air Marketing was established in 2015. The team specializes in Advertising and Digital Strategy.
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Angel Call Handling is a small telephone answering service. Launched in 2017, the team offers Call Center Services and Customer Service Outsourcing.
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CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
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The Marketing Practice, a midsize Sales Outsourcing company, is in London, England. Their services include Sales Outsourcing and Pay Per Click.
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Firestarter Business Solutions Ltd is a Business Consulting company headquartered in Cheltenham, England. Their services include Business Consulting and Sales Outsourcing.
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We Are Team Rocket is a Demand Generation Marketing company. Their small team of employees is located in Shepshed, England. Their team offers Demand Generation Marketing and Sales Outsourcing.
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3com3 is a call center company. Headquartered in Wallington, England, the firm focuses on Call Center Services and IT strategy consulting.
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BEYOND JUST SERVICE is an answering service company. The team is located in Panchkula, India and Wednesbury, England, and their services include Call Center Services and Sales Outsourcing.
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Whistl , a Fulfillment company, was founded in 1950. The team focuses on Fulfillment and Call Center Services and is based in Marlow, England.
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Amazon Consultant offers comprehensive Amazon PPC, account management, and store optimization services. Overall feedback highlights their professionalism, attention to detail, and effective communication. Clients appreciate their ability to drive significant sales growth and their tailored, innovative approaches to meet unique business needs. Their dedication and responsiveness are consistently praised, with noticeable improvements in sales and visibility reported across multiple reviews.
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InQubee is a Sales Outsourcing company. Established in 2016, the company offers Sales Outsourcing and Direct Marketing.
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E-PA is a Customer Service Outsourcing company. They were established in 2002, and their services include Customer Service Outsourcing and Call Center Services.
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GoPhrazy is a London, England-based Translation company. The team focuses on Translation and Call Center Services.
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Gray Matters, a public relations firm, specialize in Public Relations and Event Marketing. They were founded in 2018.
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SalesCaptain is a company specializing in outbound call center services, focusing on lead generation and customer acquisition. Reviews highlight their effective outreach and campaign management, with 100% of reviewers noting their ability to meet KPIs and provide comprehensive reports. Clients appreciate their proactive approach, competitive pricing, and commitment to business growth.
Call Center Services PROJECT HIGHLIGHT
4.0 — SalesCaptain provides lead generation and outbound marketing services for an image retouching company. The team also creates scripts and manages email marketing campaigns for the client. Read more
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Clients consistently perceive SalesCaptain as providing exceptional value for money, often highlighting their competitive pricing and effective lead generation strategies. For instance, one client noted that their investment of approximately $3,500 per month yielded an impressive number of warm leads, meeting key performance indicators. Another client mentioned SalesCaptain's pricing fit their budget while delivering high-quality results. Overall, the sentiment reflects satisfaction with the cost relative to the outcomes achieved, reinforcing the perception of strong value.
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Recent reviews of SalesCaptain underscore a strong positive sentiment, highlighting their professionalism, responsiveness, and effective lead generation strategies. Clients report significant outcomes, such as booking over 200 meetings and generating 126 demo calls within months. Feedback emphasizes their organized project management and a collaborative approach, with one client noting, "They feel like an extension of our team." Areas for improvement are minimal, with suggestions focusing on enhancing data fidelity in lead lists.
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NextCall is an answering service company. Founded in 2015, the agency is located in Covent Garden, England. Their services include Call Center Services and Customer Service Outsourcing.
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Computer Call is a telephone answering service. They are headquartered in Hounslow , England and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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Ant Marketing is a telephone answering service. Founded in 1989, the firm provides Call Center Services and Customer Service Outsourcing.
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Established in 2008, Mango Direct Marketing is a phone answering service. The team offers Call Center Services and Social Media Marketing and is located in Bangor, Northern Ireland.
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Voice Talent Online is a video production company. They are based in Gravesend, England and have small team. Their services include Video Production and Call Center Services.
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Marketing Pot is a Marketing Strategy company. They are headquartered in London, England and have small team of experts. Their services include Marketing Strategy and Social Media Marketing.
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MPL Contact is a Customer Service Outsourcing company founded in 1994. The team specializes in Customer Service Outsourcing and Call Center Services and is based in Sutton Coldfield, England.
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Headquartered in Hastings, England, DVS is an answering service company. Their services include Call Center Services and Sales Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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