# Top IT Managed Service Providers in Quebec Recommended Managed Service Providers companies in Quebec include Altanora (formerly Malicis), Proax Technologies, ESI Technologies, Informatique ProContact, Solutions Informatiques Inso, Innovations Kernelor Inc., PHOENIXX Web & Mobile solutions, Doxia Inc, nuutok, Rhesus. From Montréal’s AI labs to Québec City’s enterprise parks, Quebec has become a magnet for businesses that need always-on IT support in both English and French. Managed service providers (MSPs) in the province monitor networks, harden security, and keep cloud workloads humming—so local startups, manufacturers, and public institutions can focus on growth. Clutch ranks Quebec MSPs using an in-depth review process that verifies client feedback, past performance, and industry expertise. Use the filters on this page to shortlist partners by hourly rate, project size, industry focus, and language capabilities. Ready to get started? 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[Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top IT Managed Service Providers in Quebec Ratings Updated: Jul 25, 2026 ### [Altanora (formerly Malicis)](https://clutch.co/profile/altanora-formerly-malicis) #### 4.5 out of 5 star rating (2 reviews) - $10,000+ minimum project size - $100 - $149 average hourly rate - 50 - 249 employees - Québec, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Cloud Consulting & SI - 45% IT Managed Services - 5% Cybersecurity - 10% IT Strategy Consulting - 5% Other IT Consulting and SI - 5% IT Staff Augmentation #### Company description Altanora (formerly Malicis) specializes in IT Managed Services, focusing on virtual desktop infrastructure and IT support services, including Citrix implementation. The firm receives predominantly positive feedback, with 100% of reviewers highlighting their technical expertise and ability to improve IT environments. However, some suggest improvements in project management for enhanced transparency. [Visit Website](http://www.altanora.com) #### Timely Clients have consistently praised Altanora for their timely delivery and responsiveness. One client noted that despite external circumstances affecting schedules, Altanora always delivered responsibly and on time, utilizing a ticket system for effective follow-ups. Additionally, they were commended for their proactive communication regarding downtime issues, reinforcing their commitment to meeting client needs promptly. Overall, the sentiment reflects a strong reliability in meeting deadlines and fulfilling project requirements. - IT Services & Support for Architecture Firm (4.5/5, Apr 14, 2020): While external circumstances might keep us from staying on schedule, they’ve always delivered responsibly. Everything has been done in its due time. We utilize a ticket system and do follow-ups on the fly using Microsoft Teams. [Read Full Review](https://clutch.co/go-to-review/altanora-formerly-malicis/59331) #### 2 reviews mention IT Managed Services Citrix Migration & Infrastructural Maintenance for Law Firm 4.5/5 — Altanora (formerly Malicis) provides Citrix management and upgrades as well as general IT support to a large Canadian law firm, helping them to salvage the initial environment and add features over the years including VDI. - 0 of 2 IT Managed Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/altanora-formerly-malicis/140129) #### Experience in 2 industries Altanora has demonstrated expertise primarily in the architecture and legal industries. Clients from an architectural firm praised their proactive IT support and effective communication, highlighting their capability to enhance infrastructure. In the legal sector, a CTO commended their unparalleled expertise in Citrix implementations, significantly improving operational efficiency. Overall, feedback reflects strong satisfaction in both sectors, underscoring Altanora’s strengths in IT management and specialized technical solutions, making them a compelling choice for similar industries. [Read All Reviews](https://clutch.co/profile/altanora-formerly-malicis?verified=true#reviews) ##### Legal Experience Altanora demonstrates a strong expertise in providing IT solutions tailored for the Legal industry, particularly in optimizing Citrix environments. Clients commend their depth of knowledge and ability to adapt technology to specific legal needs, significantly enhancing operational capabilities. While project management could benefit from improved transparency, the overall sentiment reflects a high level of satisfaction, making them a recommended partner for law firms seeking reliable IT support. - 1 review for legal industry - $200,000 – $999,999 avg. project cost - Citrix Migration & Infrastructural Maintenance for Law Firm (4.5/5, Jul 20, 2020): Altanora (formerly Malicis) provides Citrix management and upgrades as well as general IT support to a large Canadian law firm, helping them to salvage the initial environment and add features over the years including VDI. [Read Full Review](https://clutch.co/go-to-review/altanora-formerly-malicis/140129) ##### Construction Experience Altanora (formerly Malicis) has garnered positive feedback from clients in the Construction industry, particularly for their expertise in IT support and infrastructure management. Clients appreciate their proactive approach, responsiveness, and ability to adapt to challenges. Their commitment to understanding client needs and delivering on promises enhances project efficiency. Overall, their strong project management and technical proficiency make them a reliable partner for businesses in the Construction sector seeking comprehensive IT solutions. - 1 review for construction industry - Unknown avg. project cost - IT Services & Support for Architecture Firm (4.5/5, Apr 14, 2020): Altanora (formerly Malicis) was responsible for serving as an architectural firm’s remote IT provider. They deployed the client’s virtual desktop infrastructure (VDI) by implementing Citrux Cloud as their management platform. [Read Full Review](https://clutch.co/go-to-review/altanora-formerly-malicis/59331) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Altanora's services as offering good value for money, particularly highlighting their expertise in IT solutions. One client noted that despite spending approximately $740,000 USD, the impact on their operations was 'immeasurable.' Another client emphasized their proactive communication and responsiveness, stating that Altanora effectively addressed their needs without compromising on service quality. Overall, the sentiment indicates that the investment in Altanora's services is justified by the quality and reliability they provide. [Read All Reviews](https://clutch.co/profile/altanora-formerly-malicis?verified=true#reviews) - $200,000 to $999,999 (1 reviews) --- ### [Proax Technologies](https://clutch.co/profile/proax-technologies) - 250 - 999 employees - Québec, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Engineering - 50% IT Managed Services #### Company description Proax Technologies is an IT managed services and Engineering company. They provide IT managed services and Engineering and are headquartered in Mississauga, Canada and Surrey, Canada. [Visit Website](https://proax.ca) #### 7% of employees work in Québec office Québec, Canada 240 Rue de Sydney 31 - 40 employees 418 425-5901 [See All Locations (12)](https://clutch.co/profile/proax-technologies#location) --- ### [ESI Technologies](https://clutch.co/profile/esi-technologies) - $5,000+ minimum project size - $100 - $149 average hourly rate - 50 - 249 employees - Québec, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Cloud Consulting & SI - 50% IT Managed Services - 30% IT Strategy Consulting #### Company description ESI Technologies is an IT managed services company. Founded in 1994, the firm focuses on IT managed services and IT strategy consulting. [Visit Website](https://www.esitechnologies.com/) #### 25% of employees work in Québec office Québec, Canada 2954 Laurier Blvd 31 - 40 employees [See All Locations (3)](https://clutch.co/profile/esi-technologies#location) --- ### [Informatique ProContact](https://clutch.co/profile/informatique-procontact) - $5,000+ minimum project size - $100 - $149 average hourly rate - 50 - 249 employees - Québec, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Cloud Consulting & SI - 60% IT Managed Services - 20% IT Staff Augmentation #### Company description Launched in 1991, Informatique ProContact is an IT managed services company. Their team offers IT managed services and cloud consulting & SI. [Visit Website](http://www.procontact.ca/) --- ### [Solutions Informatiques Inso](https://clutch.co/profile/solutions-informatiques-inso) - $5,000+ minimum project size - $100 - $149 average hourly rate - 50 - 249 employees - Québec, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Cloud Consulting & SI - 15% Unified Communications Consulting & SI - 50% IT Managed Services - 15% IT Strategy Consulting #### Company description Established in 1983, Solutions Informatiques Inso is an IT managed services company. The firm provides IT managed services and cloud consulting & SI, and is midsize. [Visit Website](https://shop.inso.ca/) #### 17% of employees work in Québec office Québec, Canada 2800 boul. Jean Perrin 6 - 9 employees 1.418.847.2727 [See All Locations (2)](https://clutch.co/profile/solutions-informatiques-inso#location) --- ### [Innovations Kernelor Inc.](https://clutch.co/profile/innovations-kernelor) - $1,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Québec, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% AI Consulting - 20% Custom Software Development - 20% AI Development - 20% IT Managed Services - 20% Cybersecurity #### Company description Headquartered in Québec, Canada, Innovations Kernelor Inc. Is a small Cybersecurity company. Their services include Cybersecurity and IT managed services. [Visit Website](https://www.kernelor.com/) --- ### [PHOENIXX Web & Mobile solutions](https://clutch.co/profile/phoenixx-web-mobile-solutions) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Québec, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 20% IT Managed Services - 20% Search Engine Optimization - 20% Social Media Marketing - 20% Web Development #### Company description Midsize branding agency PHOENIXX Web & Mobile solutions, is based in Québec, Canada. Their services include Branding and Social Media Marketing. [Visit Website](https://phoenixx.us/) --- ### [Doxia Inc](https://clutch.co/profile/doxia) - $1,000+ minimum project size - $200 - $300 average hourly rate - Freelancer employees - Québec, Canada #### Services Provided - Allocation of Expertise by Percentage - 17% Cloud Consulting & SI - 16% Unified Communications Consulting & SI - 16% IT Managed Services - 17% Cybersecurity - 17% IT Strategy Consulting - 17% Other IT Consulting and SI #### Company description Doxia Inc is a Québec, Canada-based IT strategy consulting company. Founded in 2020, the team provides IT strategy consulting and cloud consulting & SI. [Visit Website](https://www.doxia.ca) --- ### [nuutok](https://clutch.co/profile/nuutok) - 2 - 9 employees - Sainte-Marie, Canada #### Services Provided - Allocation of Expertise by Percentage - 40% Compliance Consulting - 60% IT Managed Services #### Company description Nuutok is an IT managed services company. The Sainte-Marie, Canada-based company offers IT managed services and Compliance Consulting. [Visit Website](https://www.nuutok.com/) --- ### [Rhesus](https://clutch.co/profile/rhesus) - $100 - $149 average hourly rate - 50 - 249 employees - Victoriaville, Canada #### Services Provided - Allocation of Expertise by Percentage - 5% AI Agents - 5% AI Consulting - 5% AI Development - 5% BI & Big Data Consulting & SI - 10% Business Continuity Management - 10% Call Center Services - 10% Unified Communications Consulting & SI - 25% IT Managed Services - 15% Cybersecurity - 10% IT Strategy Consulting #### Company description Rhesus is an IT managed services company. Headquartered in Victoriaville, Canada and Sherbrooke, Canada, the team provides IT managed services and Cybersecurity. [Visit Website](https://www.rhesus.net) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency. ## Quebec IT Managed Services FAQs ### Why hire a Quebec-based IT managed service agency? Local MSPs understand provincial privacy laws such as Law 25, as well as the bilingual user expectations that come with operating in Quebec. A hometown partner can: Dispatch on-site technicians to Montréal, Laval, or Québec City in hours—not days. Offer documentation, dashboards, and help-desk support in both French and English. Leverage relationships with Canadian carriers and data-center providers to optimize latency and compliance. For organizations subject to residency requirements or bilingual service standards, these advantages often outweigh the slight cost savings of outsourcing abroad. ### How much does it cost to hire an IT MSP in Quebec? Pricing models vary thanks to several factors, including scope and level of customization. Based on the latest pricing data gathered by Clutch, most Quebec MSPs bill: Per-user/per-device: $100 – $180 CAD per user/month (Popular with SMBs under 200 seats) Flat monthly retainer: $2,500 – $10,000 CAD (Covers monitoring, patching, and limited on-site hours) Project-based: $120 – $200 CAD per hour (One-time or seasonal engagements) Expect higher rates for 24/7 bilingual support or specialized compliance (HIPAA, PCI-DSS, etc.). Always clarify whether after-hours incident response is included. ### Which industries do Quebec IT managed service firms serve? Quebec’s MSP ecosystem is diverse thanks to the many businesses and organizations that breathe life into the region’s economy. Common verticals include: Manufacturing and aerospace Gaming and digital media Fintech and banking Healthcare and biotech Public sector and education Retail and e-commerce (especially Shopify merchants) Many providers also maintain dedicated teams for SaaS and AI startups clustered around Montréal’s Mile-Ex district. ### How do I choose the right IT managed service agency in Quebec? Map your technical requirements and goals—i.e., users, locations, compliance mandates. Review Clutch profiles for SLA metrics, uptime guarantees, and bilingual staffing. Ask for Quebec-based references in your industry. Tour their Network Operations Center (NOC) or request a virtual demo. Compare response-time tiers and escalation paths, not just hourly rates. Shortlist at least three firms and run a 30-day pilot before signing a multi-year master services agreement. Take advantage of Clutch’s collection of data-driven resources and filters to find a trustworthy partner for your needs. ### What are red flags when hiring an IT MSP in Quebec? Beware of providers that lack French-language support during peak hours, bundle proprietary tooling that locks you in, or hesitate to outline penalties for missed SLAs. A mature Quebec MSP should proactively share cyber-insurance coverage, SOC 2 or ISO 27001 certifications, and clear documentation practices. If quarterly business reviews (QBRs) aren’t part of the contract—or if the firm outsources its own help desk overseas—keep looking.