Home Call Centers Order Processing Email Support Services Canada Ontario Oakville

Top Email Support Services in Oakville

Ratings Updated: October 8, 2024

All Companies

22 Companies

7 Leaders 15 Contenders

Country: Canada

Province: Ontario

City: Oakville

Customer Service Outsourcing: Email Support Services

List of the Top Oakville Email Support Outsourcing Companies

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LEX Reception

4.9 31 reviews
Verified
- Undisclosed
- Undisclosed
- 250 - 999
- Toronto, Canada
Services provided
- 20% Customer Service Outsourcing
- 50% Call Center Services
- 20% Back Office Outsourcing +1
- 10% Sales Outsourcing
Focus Areas
- 15% Email Support Services
- 50% Phone Support Services
- 25% Chat Support Services +1
- 10% Order Processing & Taking
Email Support Services reviews summary

LEX Reception offers answering services and lead intake, specializing in handling overflow and after-hours calls for various businesses, particularly in the legal sector. The reviews consistently highlight their effective communication, customization of scripts, and cost-efficiency, with clients appreciating their ability to increase productivity and customer satisfaction. Additionally, LEX Reception's proactive approach and seamless integration with client workflows are frequently commended.

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See all 31 Reviews
- Reviews mention "knowledgeable"
- Reviews mention "communicative"
- Reviews mention "efficient"
- Reviews mention "easy to work with"
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Swivelt

5.0 2 reviews
- $100,000+
- Undisclosed
- 10 - 49
- Oakville, Canada
Services provided
- 30% Customer Service Outsourcing
- 30% Sales Outsourcing
- 20% Back Office Outsourcing +2
- 10% Pay Per Click
- 10% Search Engine Optimization
Focus Areas
- 25% Email Support Services
- 30% Phone Support Services
- 25% Chat Support Services +1
- 20% Order Processing & Taking
Email Support Services reviews summary

Swivelt offers B2B marketing services for brand awareness and CRM tool implementation. Reviews highlight their effectiveness in increasing brand awareness and generating leads, as well as creating efficient sales tools. Clients commend their experience, quality of work, and friendly, communicative team.

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See all 2 Reviews
- 5.0 out of 5.0 rating for cost
- Completed projects in 2 countries
- Reviews mention "high-quality work"
- Reviews mention "understands the needs of their clients"
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Veta Virtual

5.0 50 reviews
- $1,000+
- Undisclosed
- 10 - 49
- Toronto, Canada
Services provided
- 15% Customer Service Outsourcing
- 85% Call Center Services
Focus Areas
- 20% Email Support Services
- 40% Phone Support Services
- 20% Chat Support Services +1
- 20% Order Processing & Taking
Email Support Services reviews summary

Veta Virtual provides Customer Support Outsourcing services, including managing inbound phone calls and client interactions for various industries, such as home care, mortgage brokerage, law, and accounting firms. The reviews consistently highlight their professionalism, customization, and efficiency in call handling, which leads to time savings and improved customer service for clients. Their ability to adapt to specific business needs and maintain a seamless integration process is frequently praised.

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See all 50 Reviews
- Reviews mention "creative"
- Reviews mention "knowledgeable"
- 4.9 out of 5.0 rating for cost
- Reviews mention "communicative"
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Rezolves

5.0 1 review
- $1,000+
- < $25 / hr
- 10 - 49
- Mississauga, Canada
Services provided
- 50% Customer Service Outsourcing
- 50% Call Center Services
Focus Areas
- 15% Email Support Services
- 35% Order Processing & Taking
- 30% Phone Support Services +1
- 20% Chat Support Services
Email Support Services reviews summary

Rezolves offers a comprehensive suite of services including Customer Support Outsourcing, Order Processing, and Back Office Operations Optimization, complemented by digital marketing expertise. The reviews highlight their professionalism, timely project management, and data-driven strategies leading to increased customer satisfaction and business efficiency. Their holistic approach and adaptability make them a trusted partner for businesses seeking integrated BPO solutions.

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Omnie Integrated Services Inc.

5.0 1 review
- $1,000+
- < $25 / hr
- 50 - 249
- Toronto, Canada
Services provided
- 75% Customer Service Outsourcing
- 25% Back Office Outsourcing
Focus Areas
- 33% Email Support Services
- 34% Chat Support Services
- 33% Phone Support Services
Email Support Services reviews summary

Omnie Integrated Services Inc. provides comprehensive customer service solutions, including 24/7 support across multiple channels and languages. The feedback highlights their efficiency in decreasing costs while improving service levels, with particular praise for their responsiveness, detailed reporting, and partnership approach. Clients appreciate their ability to manage technology and talent effectively, ensuring smooth program operations.

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See all 1 Reviews
- Reviews mention "high-quality work"
- 5.0 out of 5.0 rating for cost
- Reviews mention "transparent"
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24H Virtual

5.0 13 reviews
- Undisclosed
- Undisclosed
- 50 - 249
- Toronto, Canada
Services provided
- 20% Customer Service Outsourcing
- 50% Call Center Services
- 20% Back Office Outsourcing +1
- 10% Sales Outsourcing
Focus Areas
- 10% Email Support Services
- 60% Phone Support Services
- 20% Chat Support Services +1
- 10% Order Processing & Taking
Email Support Services reviews summary

24H Virtual provides a range of virtual receptionist services, including call answering, customer support, and administrative tasks, as well as website development and branding. Overall, clients appreciate their professionalism, responsiveness, and the personal attention given by the co-founders, Paul and Sabrina. Reviews highlight significant improvements in efficiency and customer satisfaction, with many clients noting their smooth project management and effective communication.

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See all 13 Reviews
- Reviews mention "reliable"
- Reviews mention "open to feedback"
- Reviews mention "receptive"
- Reviews mention "trustworthy"
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ZRAFTED

5.0 3 reviews
- Undisclosed
- $25 - $49 / hr
- 10 - 49
- Toronto, Canada
Services provided
- 30% Customer Service Outsourcing
- 40% Web Development
- 15% Search Engine Optimization +1
- 15% Social Media Marketing
Focus Areas
- 25% Email Support Services
- 25% Chat Support Services
- 25% Order Processing & Taking +1
- 25% Phone Support Services
Email Support Services reviews summary

ZRAFTED offers website design, search engine optimization, and lead generation services. Reviews consistently highlight their exceptional communication, timely project delivery, and professional support. Clients commend the company's ability to meet specific needs efficiently, emphasizing their value for money and responsiveness.

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See all 3 Reviews
- Completed projects in 2 countries
- Reviews mention "reasonable pricing"
- Reviews mention "communicative"
- Reviews mention "easy to work with"
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Millenium1 Solutions

Not yet reviewed
- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Toronto, Canada
Services provided
- 25% Customer Service Outsourcing
- 25% Back Office Outsourcing
- 25% Call Center Services +1
- 25% IT Managed Services
Focus Areas
- 25% Email Support Services
- 25% Chat Support Services
- 25% Order Processing & Taking +1
- 25% Phone Support Services
Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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Corpshore Solutions

Not yet reviewed
- $250,000+
- < $25 / hr
- 1,000 - 9,999
- Toronto, Canada
Services provided
- 14% Customer Service Outsourcing
- 21% Back Office Outsourcing
- 20% Finance & Accounting Outsourcing (FAO) +5
- 15% Business Consulting
- 10% Financial Consulting
- 10% Market Research
- 5% BI & Big Data Consulting & SI
- 5% Logistics & Supply Chain Consulting
Focus Areas
- 38% Email Support Services
- 62% Chat Support Services
Corpshore Solutions is a Back Office Outsourcing company. Launched in 2015, the firm offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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NCRi

Not yet reviewed
- Undisclosed
- Undisclosed
- 50 - 249
- Mississauga, Canada
Services provided
- 30% Customer Service Outsourcing
- 40% Call Center Services
- 30% Back Office Outsourcing
Focus Areas
- 20% Email Support Services
- 60% Phone Support Services
- 20% Chat Support Services
NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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Grasp Solutions

4.5 1 review
- $1,000+
- $50 - $99 / hr
- 10 - 49
- Toronto, Canada
Services provided
- 38% Customer Service Outsourcing
- 22% Call Center Services
- 20% HR Outsourcing +2
- 10% Advertising
- 10% Social Media Marketing
Focus Areas
- 80% Email Support Services
- 20% Phone Support Services
Email Support Services reviews summary

Grasp Solutions offers Customer Support Outsourcing, Call Center Outsourcing, and virtual receptionist services. Reviewers consistently highlight their budget-friendly pricing, high-quality impact on customers, and timely delivery of services. Overall, Grasp Solutions is praised for their excellent customer care outsourcing capabilities and effective project management.

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Callnovo

Not yet reviewed
- Undisclosed
- Undisclosed
- 1,000 - 9,999
- Markham, Canada
Services provided
- 25% Customer Service Outsourcing
- 50% Call Center Services
- 25% Sales Outsourcing
Focus Areas
- 25% Email Support Services
- 25% Chat Support Services
- 25% Order Processing & Taking +1
- 25% Phone Support Services
Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
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WorkStaff360

5.0 1 review
- $1,000+
- < $25 / hr
- 50 - 249
- Toronto, Canada
Services provided
- 15% Customer Service Outsourcing
- 20% Staffing
- 15% Back Office Outsourcing +4
- 15% HR Outsourcing
- 15% Recruitment Process Outsourcing
- 15% Sales Outsourcing
- 5% Finance & Accounting Outsourcing (FAO)
Focus Areas
- 25% Email Support Services
- 25% Chat Support Services
- 25% Order Processing & Taking +1
- 25% Phone Support Services
Email Support Services reviews summary

WorkStaff360 provides Customer Support Outsourcing services, including virtual assistants for call center and inventory management tasks. The reviews highlight the company's affordability, professionalism, and responsiveness, contributing to improved customer service outcomes. Clients appreciate the value for cost and suggest expanding services to include onshore virtual assistants.

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RSI NGD Group of Companies

Not yet reviewed
- $1,000+
- Undisclosed
- 50 - 249
- Toronto, Canada
Services provided
- 10% Customer Service Outsourcing
- 10% Back Office Outsourcing
- 10% Business Consulting +8
- 10% Call Center Services
- 10% Content Writing Services
- 10% Digital Strategy
- 10% Sales Outsourcing
- 10% Search Engine Optimization
- 10% Web Design
- 5% HR Outsourcing
- 5% Staffing
Focus Areas
- 35% Email Support Services
- 40% Phone Support Services
- 15% Chat Support Services +1
- 10% Order Processing & Taking
In Taguig, Philippines and New York, New York, RSI NGD Group of Companies is a Digital Strategy company. They specialize in Digital Strategy and Search Engine Optimization.
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Qallus JSR Inc.

Not yet reviewed
- $1,000+
- < $25 / hr
- 10 - 49
- Toronto, Canada
Services provided
- 25% Customer Service Outsourcing
- 25% Back Office Outsourcing
- 25% Call Center Services +1
- 25% Sales Outsourcing
Focus Areas
- 25% Email Support Services
- 25% Chat Support Services
- 25% Order Processing & Taking +1
- 25% Phone Support Services
In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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HireAway

Not yet reviewed
- Undisclosed
- < $25 / hr
- 50 - 249
- Toronto, Canada
Services provided
- 25% Customer Service Outsourcing
- 25% Back Office Outsourcing
- 25% Call Center Services +1
- 25% Corporate Travel Management
Focus Areas
- 25% Email Support Services
- 25% Chat Support Services
- 25% Order Processing & Taking +1
- 25% Phone Support Services
HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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WeetyChat, Inc

Not yet reviewed
- $25,000+
- $50 - $99 / hr
- 10 - 49
- Toronto, Canada
Services provided
- 10% Customer Service Outsourcing
- 30% Digital Strategy
- 25% Branding +2
- 20% Conversion Optimization
- 15% Marketing Strategy
Focus Areas
- 10% Email Support Services
- 90% Chat Support Services
WeetyChat, Inc is a Digital Strategy company. The small Toronto, Canada-based team provides Digital Strategy and Branding. The firm was launched in 2022.
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PW Business Support Services

Not yet reviewed
- $1,000+
- $100 - $149 / hr
- 2 - 9
- Vaughan, Canada
Services provided
- 10% Customer Service Outsourcing
- 50% Email Marketing
- 40% Business Consulting
Focus Areas
- 55% Email Support Services
- 30% Chat Support Services
- 15% Order Processing & Taking
PW Business Support Services is a Vaughan, Canada-based Email Marketing company. Their services include Email Marketing and Business Consulting.
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Bill Gosling Outsourcing

Not yet reviewed
- $10,000+
- < $25 / hr
- 1,000 - 9,999
- Newmarket, Canada
Services provided
- 35% Customer Service Outsourcing
- 25% Call Center Services
- 10% Back Office Outsourcing +4
- 10% Corporate Training & Coaching
- 10% Sales Outsourcing
- 5% AI Development
- 5% Other Application Development
Focus Areas
- 10% Email Support Services
- 43% Phone Support Services
- 33% Order Processing & Taking +1
- 14% Chat Support Services
Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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PROSOLUTIONS BPO

Not yet reviewed
- Undisclosed
- Undisclosed
- 10 - 49
- Ajax, Canada
Services provided
- 40% Customer Service Outsourcing
- 30% Sales Outsourcing
- 10% Back Office Outsourcing +4
- 5% Document Digitization & Management
- 5% Finance & Accounting Outsourcing (FAO)
- 5% IT Managed Services
- 5% IT Strategy Consulting
Focus Areas
- 35% Email Support Services
- 35% Chat Support Services
- 30% Phone Support Services
PROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.
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ActRatio

Not yet reviewed
- $1,000+
- < $25 / hr
- 50 - 249
- Kitchener, Canada
Services provided
- 10% Customer Service Outsourcing
- 20% Accounting
- 20% Back Office Outsourcing +4
- 20% Tax Law
- 10% Financial Consulting
- 10% Insurance Services & Brokers
- 10% Logistics & Supply Chain Consulting
Focus Areas
- 30% Email Support Services
- 40% Phone Support Services
- 30% Chat Support Services
Back Office Outsourcing company ActRatio was established in 2018. The team provides Back Office Outsourcing and Accounting and is located in Kitchener, Canada.
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Propcdefender

Not yet reviewed
- Undisclosed
- Undisclosed
- 10 - 49
- Oshawa, Canada
Services provided
- 20% Customer Service Outsourcing
- 20% Accounting
- 20% Back Office Outsourcing +2
- 20% Call Center Services
- 20% IT Strategy Consulting
Focus Areas
- 30% Email Support Services
- 50% Phone Support Services
- 20% Chat Support Services
Headquartered in Oshawa, Canada and Cheyenne, Wyoming, Propcdefender is an IT strategy consulting company. The team specializes in IT strategy consulting and Call Center Services.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Swivelt
2 Veta Virtual
3 LEX Reception
4 Rezolves
5 Omnie Integrated Services Inc.
6 24H Virtual
7 ZRAFTED

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 7 Oakville Email Support Outsourcing Companies

Swivelt
- $100,000+
- Undisclosed
- 10 - 49
- Oakville, Canada
Ability to deliver

22.5/40.0
- 16.2 Reviews
- 1.3 Clients & Experience
- 5 Market Presence
Service focus
- 30% Customer Service Outsourcing
  - 25% Email Support Services
- 70% Other
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Veta Virtual
- $1,000+
- Undisclosed
- 10 - 49
- Toronto, Canada
Ability to deliver

33.9/40.0
- 18.6 Reviews
- 9.7 Clients & Experience
- 5.5 Market Presence
Service focus
- 15% Customer Service Outsourcing
  - 20% Email Support Services
- 85% Other
View Profile Visit Website
LEX Reception
- Undisclosed
- Undisclosed
- 250 - 999
- Toronto, Canada
Ability to deliver

31.3/40.0
- 15.8 Reviews
- 8.3 Clients & Experience
- 7.2 Market Presence
Service focus
- 20% Customer Service Outsourcing
  - 15% Email Support Services
- 80% Other
View Profile Visit Website
Rezolves
- $1,000+
- < $25 / hr
- 10 - 49
- Mississauga, Canada
Ability to deliver

6.9/40.0
- 0 Reviews
- 2.9 Clients & Experience
- 4 Market Presence
Service focus
- 50% Customer Service Outsourcing
  - 15% Email Support Services
- 50% Other
View Profile Visit Website
Omnie Integrated Services Inc.
- $1,000+
- < $25 / hr
- 50 - 249
- Toronto, Canada
Ability to deliver

23.8/40.0
- 16.4 Reviews
- 1.9 Clients & Experience
- 5.5 Market Presence
Service focus
- 75% Customer Service Outsourcing
  - 33% Email Support Services
- 25% Other
View Profile Visit Website
24H Virtual
- Undisclosed
- Undisclosed
- 50 - 249
- Toronto, Canada
Ability to deliver

30.8/40.0
- 16.4 Reviews
- 9.3 Clients & Experience
- 5.2 Market Presence
Service focus
- 20% Customer Service Outsourcing
  - 10% Email Support Services
- 80% Other
View Profile Visit Website
ZRAFTED
- Undisclosed
- $25 - $49 / hr
- 10 - 49
- Toronto, Canada
Ability to deliver

25.8/40.0
- 16.2 Reviews
- 5.1 Clients & Experience
- 4.6 Market Presence
Service focus
- 30% Customer Service Outsourcing
  - 25% Email Support Services
- 70% Other
View Profile Visit Website

Contenders Breakdown

Millenium1 Solutions
- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Toronto, Canada
Ability to deliver

0/40.0
- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 25% Customer Service Outsourcing
  - 25% Email Support Services
- 75% Other
View Profile Visit Website
Corpshore Solutions
- $250,000+
- < $25 / hr
- 1,000 - 9,999
- Toronto, Canada
Ability to deliver

5.2/40.0
- 0 Reviews
- 0 Clients & Experience
- 5.2 Market Presence
Service focus
- 14% Customer Service Outsourcing
  - 38% Email Support Services
- 86% Other
View Profile Visit Website
NCRi
- Undisclosed
- Undisclosed
- 50 - 249
- Mississauga, Canada
Ability to deliver

5.3/40.0
- 0 Reviews
- 0 Clients & Experience
- 5.3 Market Presence
Service focus
- 30% Customer Service Outsourcing
  - 20% Email Support Services
- 70% Other
View Profile Visit Website
Grasp Solutions
- $1,000+
- $50 - $99 / hr
- 10 - 49
- Toronto, Canada
Ability to deliver

4.9/40.0
- 0 Reviews
- 0 Clients & Experience
- 4.9 Market Presence
Service focus
- 38% Customer Service Outsourcing
  - 80% Email Support Services
- 62% Other
View Profile Visit Website
Callnovo
- Undisclosed
- Undisclosed
- 1,000 - 9,999
- Markham, Canada
Ability to deliver

5.5/40.0
- 0 Reviews
- 0 Clients & Experience
- 5.5 Market Presence
Service focus
- 25% Customer Service Outsourcing
  - 25% Email Support Services
- 75% Other
View Profile Visit Website
WorkStaff360
- $1,000+
- < $25 / hr
- 50 - 249
- Toronto, Canada
Ability to deliver

5.7/40.0
- 0 Reviews
- 0 Clients & Experience
- 5.7 Market Presence
Service focus
- 15% Customer Service Outsourcing
  - 25% Email Support Services
- 85% Other
View Profile Visit Website
RSI NGD Group of Companies
- $1,000+
- Undisclosed
- 50 - 249
- Toronto, Canada
Ability to deliver

4/40.0
- 0 Reviews
- 0 Clients & Experience
- 4 Market Presence
Service focus
- 10% Customer Service Outsourcing
  - 35% Email Support Services
- 90% Other
View Profile Visit Website
Qallus JSR Inc.
- $1,000+
- < $25 / hr
- 10 - 49
- Toronto, Canada
Ability to deliver

4/40.0
- 0 Reviews
- 0 Clients & Experience
- 4 Market Presence
Service focus
- 25% Customer Service Outsourcing
  - 25% Email Support Services
- 75% Other
View Profile Visit Website
HireAway
- Undisclosed
- < $25 / hr
- 50 - 249
- Toronto, Canada
Ability to deliver

4.6/40.0
- 0 Reviews
- 0 Clients & Experience
- 4.6 Market Presence
Service focus
- 25% Customer Service Outsourcing
  - 25% Email Support Services
- 75% Other
View Profile Visit Website
WeetyChat, Inc
- $25,000+
- $50 - $99 / hr
- 10 - 49
- Toronto, Canada
Ability to deliver

4/40.0
- 0 Reviews
- 0 Clients & Experience
- 4 Market Presence
Service focus
- 10% Customer Service Outsourcing
  - 10% Email Support Services
- 90% Other
View Profile Visit Website
PW Business Support Services
- $1,000+
- $100 - $149 / hr
- 2 - 9
- Vaughan, Canada
Ability to deliver

4.7/40.0
- 0 Reviews
- 0.7 Clients & Experience
- 4 Market Presence
Service focus
- 10% Customer Service Outsourcing
  - 55% Email Support Services
- 90% Other
View Profile Visit Website
Bill Gosling Outsourcing
- $10,000+
- < $25 / hr
- 1,000 - 9,999
- Newmarket, Canada
Ability to deliver

5.7/40.0
- 0 Reviews
- 0 Clients & Experience
- 5.7 Market Presence
Service focus
- 35% Customer Service Outsourcing
  - 10% Email Support Services
- 65% Other
View Profile Visit Website
PROSOLUTIONS BPO
- Undisclosed
- Undisclosed
- 10 - 49
- Ajax, Canada
Ability to deliver

6.4/40.0
- 0 Reviews
- 1.8 Clients & Experience
- 4.7 Market Presence
Service focus
- 40% Customer Service Outsourcing
  - 35% Email Support Services
- 60% Other
View Profile Visit Website
ActRatio
- $1,000+
- < $25 / hr
- 50 - 249
- Kitchener, Canada
Ability to deliver

4/40.0
- 0 Reviews
- 0 Clients & Experience
- 4 Market Presence
Service focus
- 10% Customer Service Outsourcing
  - 30% Email Support Services
- 90% Other
View Profile Visit Website
Propcdefender
- Undisclosed
- Undisclosed
- 10 - 49
- Oshawa, Canada
Ability to deliver

0/40.0
- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 20% Customer Service Outsourcing
  - 30% Email Support Services
- 80% Other
View Profile Visit Website