Home Call Centers Order Processing Email Support Services Canada British Columbia Burnaby

Top Email Support Services in Burnaby

Ratings Updated: December 6, 2024

All Companies

6 Companies

2 Leaders 4 Contenders

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Country: Canada

Province: British Columbia

City: Burnaby

Customer Service Outsourcing: Email Support Services

List of the Top Burnaby Email Support Outsourcing Companies

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Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Vancouver, Canada

Services provided

75% Customer Service Outsourcing

25% Back Office Outsourcing

Focus Areas

33% Email Support Services

34% Chat Support Services

33% Phone Support Services

Omnie Integrated Services Inc. provides comprehensive customer service solutions, including 24/7 support across multiple channels and languages. The feedback highlights their efficiency in decreasing costs while improving service levels, with particular praise for their responsiveness, detailed reporting, and partnership approach. Clients appreciate their ability to manage technology and talent effectively, ensuring smooth program operations.

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5.0 out of 5.0 rating for cost

Transparent

High-quality work

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Koala Customer Care

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Surrey, Canada

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Sales Outsourcing

Focus Areas

25% Email Support Services

30% Phone Support Services

25% Chat Support Services +1

20% Order Processing & Taking

Koala Customer Care specializes in handling incoming phone calls, scheduling, and customer service for businesses, as demonstrated by their work with a multi-service salon. Reviews highlight their organizational skills, adaptability, and positive impact on operational efficiency. Clients appreciate their proactive approach to problem-solving and the ease of collaboration, making them a valued partner in customer care management.

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Easy to work with

Well-organized projects

Timely

5.0 out of 5.0 rating for cost

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Glen Group

Not yet reviewed

$1,000+

$50 - $99 / hr

250 - 999

Richmond, Canada

Services provided

15% Customer Service Outsourcing

15% Commercial Development

15% HR Consulting +6

10% Commercial Property Management

10% Executive Search

10% HR Outsourcing

10% Recruiting

10% Warehousing & Distribution

5% Staffing

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Glen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada.
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digixVA Outsourcing & Recruitment Agency

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Vancouver, Canada

Services provided

10% Customer Service Outsourcing

15% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +7

15% Social Media Marketing

10% Content Marketing

10% Generative AI

10% Sales Outsourcing

5% Ecommerce Marketing

5% Email Marketing

5% SMS Marketing

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

DigixVA Outsourcing & Recruitment Agency, a social media marketing agency, is based in Vancouver, Canada. The team offers Social Media Marketing and Back Office Outsourcing.
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CCC Digital Agency

5.0 2 reviews

$1,000+

$100 - $149 / hr

2 - 9

Langford, Canada

Services provided

10% Customer Service Outsourcing

30% Email Marketing

30% Pay Per Click +2

20% Web Design

10% Low/No Code Development

Focus Areas

50% Email Support Services

50% Chat Support Services

CCC Digital Agency provides e-newsletter creation, marketing automation, CRM integration, and web development services. Reviews commend their high-quality project execution, adaptability, and responsive customer service. Clients noted their effective project management and strong alignment with client values, making them well-regarded for their communication skills and creative approach.

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5.0 out of 5.0 rating for cost

Creative

Easy to work with

High-quality work

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General Billing Solutions Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Vancouver, Canada

Services provided

25% Customer Service Outsourcing

50% Finance & Accounting Outsourcing (FAO)

25% Back Office Outsourcing

Focus Areas

50% Email Support Services

50% Chat Support Services

General Billing Solutions Inc is a small Finance & Accounting Outsourcing (FAO) company in Vancouver, Canada. The team offers Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Omnie Integrated Services Inc.

2 Koala Customer Care

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 2 Burnaby Email Support Outsourcing Companies

Omnie Integrated Services Inc.

$1,000+

< $25 / hr

50 - 249

Vancouver, Canada

Ability to deliver

23.8/40.0

16.4/20 Reviews

1.9/10 Clients & Experience

5.5/10 Market Presence

Service focus

75% Customer Service Outsourcing

33% Email Support Services

25% Other

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Koala Customer Care

Undisclosed

Undisclosed

50 - 249

Surrey, Canada

Ability to deliver

21.9/40.0

16.6/20 Reviews

0.7/10 Clients & Experience

4.6/10 Market Presence

Service focus

60% Customer Service Outsourcing

25% Email Support Services

40% Other

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Glen Group

$1,000+

$50 - $99 / hr

250 - 999

Richmond, Canada

Ability to deliver

5.7/40.0

0/20 Reviews

0/10 Clients & Experience

5.7/10 Market Presence

Service focus

15% Customer Service Outsourcing

25% Email Support Services

85% Other

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digixVA Outsourcing & Recruitment Agency

$1,000+

< $25 / hr

2 - 9

Vancouver, Canada

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

10% Customer Service Outsourcing

25% Email Support Services

90% Other

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CCC Digital Agency

$1,000+

$100 - $149 / hr

2 - 9

Langford, Canada

Ability to deliver

27.2/40.0

16.2/20 Reviews

6.4/10 Clients & Experience

4.6/10 Market Presence

Service focus

10% Customer Service Outsourcing

50% Email Support Services

90% Other

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General Billing Solutions Inc

Undisclosed

Undisclosed

2 - 9

Vancouver, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Customer Service Outsourcing

50% Email Support Services

75% Other

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