Top Chat Support Services in Hamilton
32 Companies
8 Leaders 15 Contenders
List of the Top Hamilton Chat Support Companies
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UndisclosedUndisclosed250 - 999Toronto, CanadaServices provided
20% Customer Service Outsourcing50% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
25% Chat Support Services50% Phone Support Services15% Email Support Services +110% Order Processing & TakingLEX Reception offers answering services and lead intake, specializing in handling overflow and after-hours calls for various businesses, particularly in the legal sector. The reviews consistently highlight their effective communication, customization of scripts, and cost-efficiency, with clients appreciating their ability to increase productivity and customer satisfaction. Additionally, LEX Reception's proactive approach and seamless integration with client workflows are frequently commended.
Great teamExceptional performanceEasy to reachTrustworthy -
$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
15% Customer Service Outsourcing20% Staffing15% Back Office Outsourcing +415% HR Outsourcing15% Recruitment Process Outsourcing15% Sales Outsourcing5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesWorkStaff360 provides Customer Support Outsourcing services, including virtual assistants for call center and inventory management tasks. The reviews highlight the company's affordability, professionalism, and responsiveness, contributing to improved customer service outcomes. Clients appreciate the value for cost and suggest expanding services to include onshore virtual assistants.
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$100,000+Undisclosed10 - 49Oakville, Canada
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +210% Pay Per Click10% Search Engine OptimizationFocus Areas
25% Chat Support Services30% Phone Support Services25% Email Support Services +120% Order Processing & TakingSwivelt offers B2B marketing services for brand awareness and CRM tool implementation. Reviews highlight their effectiveness in increasing brand awareness and generating leads, as well as creating efficient sales tools. Clients commend their experience, quality of work, and friendly, communicative team.
CommunicativeHigh-quality work5.0 out of 5.0 rating for costCreative -
UndisclosedUndisclosed1,000 - 9,999Toronto, Canada
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
40% Chat Support Services60% Phone Support ServicesAnswerForce provides comprehensive Customer Support Outsourcing (CSO) services, including global, around-the-clock support. Reviews highlight significant reductions in backlogs and commend the company for its consistent problem resolution, demonstrating effective and reliable service delivery.
KnowledgeableEasy to reachAccommodatingAdaptable -
$1,000+Undisclosed10 - 49Toronto, Canada
Services provided
15% Customer Service Outsourcing85% Call Center ServicesFocus Areas
20% Chat Support Services40% Phone Support Services20% Email Support Services +120% Order Processing & TakingVeta Virtual provides Customer Support Outsourcing services, including call center management and customer care outsourcing. The company is praised for its professional and reliable service, seamless integration, and ability to enhance productivity by handling inbound calls effectively. Clients appreciate their expertise, prompt communication, and the customized solutions they offer, contributing to a smooth customer service experience.
Great project managementReviewed 5 times in the past 6 monthsPersonable4.9 out of 5.0 rating for cost -
UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
20% Customer Service Outsourcing50% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
20% Chat Support Services60% Phone Support Services10% Email Support Services +110% Order Processing & Taking24H Virtual provides a range of virtual receptionist services, including call answering, customer support, and administrative tasks, as well as website development and branding. Overall, clients appreciate their professionalism, responsiveness, and the personal attention given by the co-founders, Paul and Sabrina. Reviews highlight significant improvements in efficiency and customer satisfaction, with many clients noting their smooth project management and effective communication.
ReceptiveTrustworthyOpen to feedbackHonest -
$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
75% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
34% Chat Support Services33% Email Support Services33% Phone Support ServicesOmnie Integrated Services Inc. provides comprehensive customer service solutions, including 24/7 support across multiple channels and languages. The feedback highlights their efficiency in decreasing costs while improving service levels, with particular praise for their responsiveness, detailed reporting, and partnership approach. Clients appreciate their ability to manage technology and talent effectively, ensuring smooth program operations.
TransparentHigh-quality work5.0 out of 5.0 rating for cost -
Undisclosed$25 - $49 / hr10 - 49Toronto, Canada
Services provided
30% Customer Service Outsourcing40% Web Development15% Search Engine Optimization +115% Social Media MarketingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesZRAFTED offers website design, search engine optimization, and lead generation services. Reviews consistently highlight their exceptional communication, timely project delivery, and professional support. Clients commend the company's ability to meet specific needs efficiently, emphasizing their value for money and responsiveness.
Reasonable pricingCommunicativeCompleted projects in 2 countries5.0 out of 5.0 rating for cost -
$1,000+< $25 / hr10 - 49Mississauga, Canada
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
20% Chat Support Services35% Order Processing & Taking30% Phone Support Services +115% Email Support ServicesRezolves offers a comprehensive suite of services including Customer Support Outsourcing, Order Processing, and Back Office Operations Optimization, complemented by digital marketing expertise. The reviews highlight their professionalism, timely project management, and data-driven strategies leading to increased customer satisfaction and business efficiency. Their holistic approach and adaptability make them a trusted partner for businesses seeking integrated BPO solutions.
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UndisclosedUndisclosed50 - 249Mississauga, Canada
Services provided
29% Customer Service Outsourcing41% Call Center Services19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
22% Chat Support Services39% Order Processing & Taking39% Phone Support ServicesContact Point 360 is a Mississauga, Canada-based telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed50 - 249Toronto, Canada
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Business Consulting +810% Call Center Services10% Content Writing Services10% Digital Strategy10% Sales Outsourcing10% Search Engine Optimization10% Web Design5% HR Outsourcing5% StaffingFocus Areas
15% Chat Support Services40% Phone Support Services35% Email Support Services +110% Order Processing & TakingRSI NGD Group of Companies offers Customer Service Outsourcing solutions, specializing in enhancing customer service operations for retail companies. Their expertise in Customer Support Outsourcing has led to significant improvements in response times and customer satisfaction, aligning with business goals. Reviews highlight their commitment to delivering cost-effective, results-oriented services with exemplary project management.
Unique expertise5.0 out of 5.0 rating for costExceeds expectationsGreat project management -
$1,000+< $25 / hr1,000 - 9,999Toronto, Canada
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% IT Managed ServicesFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesLaunched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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$250,000+< $25 / hr1,000 - 9,999Toronto, Canada
Services provided
14% Customer Service Outsourcing21% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +515% Business Consulting10% Financial Consulting10% Market Research5% BI & Big Data Consulting & SI5% Logistics & Supply Chain ConsultingFocus Areas
62% Chat Support Services38% Email Support ServicesCorpshore Solutions is a Back Office Outsourcing company. Launched in 2015, the firm offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed50 - 249Mississauga, Canada
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Back Office OutsourcingFocus Areas
20% Chat Support Services60% Phone Support Services20% Email Support ServicesNCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Vaughan, Canada
Services provided
31% Customer Service Outsourcing46% Call Center Services13% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
41% Chat Support Services30% Order Processing & Taking29% Phone Support Services3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Toronto, Canada
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
30% Chat Support Services50% Phone Support Services15% Order Processing & Taking +15% Email Support ServicesEstablished in 2023, ServiceForge is a telephone answering service and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.
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$25,000+$50 - $99 / hr10 - 49Toronto, Canada
Services provided
10% Customer Service Outsourcing30% Digital Strategy25% Branding +220% Conversion Optimization15% Marketing StrategyFocus Areas
90% Chat Support Services10% Email Support ServicesWeetyChat, Inc is a Digital Strategy company. The small Toronto, Canada-based team provides Digital Strategy and Branding. The firm was launched in 2022.
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
25% Customer Service Outsourcing35% Call Center Services25% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
40% Chat Support Services30% Order Processing & Taking30% Phone Support ServicesAnswerNet is a call center company. Headquartered in Toronto, Canada and Willow Grove, Pennsylvania, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Markham, Canada
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesCallnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Kitchener, Canada
Services provided
10% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +420% Tax Law10% Financial Consulting10% Insurance Services & Brokers10% Logistics & Supply Chain ConsultingFocus Areas
30% Chat Support Services40% Phone Support Services30% Email Support ServicesBack Office Outsourcing company ActRatio was established in 2018. The team provides Back Office Outsourcing and Accounting and is located in Kitchener, Canada.
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
17% Customer Service Outsourcing23% Back Office Outsourcing20% Accounting +320% Call Center Services10% IT Managed Services10% TranscriptionFocus Areas
46% Chat Support Services27% Order Processing & Taking27% Phone Support ServicesTask Network, a midsize Back Office Outsourcing company, is located in Toronto, Canada. Their services include Back Office Outsourcing and Accounting.
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing40% Call Center Services +110% Sales OutsourcingFocus Areas
100% Chat Support ServicesSimpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Toronto, Canada
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesIn Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Toronto, Canada
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +220% Sales Outsourcing10% HR OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesBack Office Outsourcing company VirtualAssistants.ca is located in Toronto, Canada. The team offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Undisclosed< $25 / hr50 - 249Toronto, Canada
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Corporate Travel ManagementFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesHireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Toronto, Canada
Services provided
10% Customer Service Outsourcing30% Back Office Outsourcing10% Accounting +510% Email Marketing10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web DesignFocus Areas
100% Chat Support ServicesBack Office Outsourcing company AdvansisVirtual was established in 2014. The company offers Back Office Outsourcing and Accounting.
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$1,000+$100 - $149 / hr2 - 9Vaughan, Canada
Services provided
10% Customer Service Outsourcing50% Email Marketing40% Business ConsultingFocus Areas
30% Chat Support Services55% Email Support Services15% Order Processing & TakingPW Business Support Services is a Vaughan, Canada-based Email Marketing company. Their services include Email Marketing and Business Consulting.
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$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Services provided
35% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +410% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentFocus Areas
14% Chat Support Services43% Phone Support Services33% Order Processing & Taking +110% Email Support ServicesLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Ajax, Canada
Services provided
40% Customer Service Outsourcing30% Sales Outsourcing10% Back Office Outsourcing +45% Document Digitization & Management5% Finance & Accounting Outsourcing (FAO)5% IT Managed Services5% IT Strategy ConsultingFocus Areas
35% Chat Support Services35% Email Support Services30% Phone Support ServicesPROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Oshawa, Canada
Services provided
20% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +220% Call Center Services20% IT Strategy ConsultingFocus Areas
20% Chat Support Services50% Phone Support Services30% Email Support ServicesHeadquartered in Oshawa, Canada and Cheyenne, Wyoming, Propcdefender is an IT strategy consulting company. The team specializes in IT strategy consulting and Call Center Services.
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
42% Customer Service Outsourcing33% Back Office Outsourcing25% Call Center ServicesFocus Areas
40% Chat Support Services30% Order Processing & Taking30% Phone Support ServicesInnovative Vision is a midsize Customer Service Outsourcing company. Launched in 2002, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
15% Customer Service Outsourcing35% Call Center Services35% Sales Outsourcing +115% Back Office OutsourcingFocus Areas
100% Chat Support ServicesTelestar Communications, a midsize answering service, is in Toronto, Canada and Las Vegas, Nevada. The team provides Call Center Services and Sales Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 8 Hamilton Chat Support Companies
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$100,000+Undisclosed10 - 49Oakville, Canada
Ability to deliver
22.5/40.016.2/20 Reviews1.3/10 Clients & Experience5/10 Market PresenceService focus
30% Customer Service Outsourcing25% Chat Support Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing40% Chat Support Services70% Other -
$1,000+Undisclosed10 - 49Toronto, Canada
Ability to deliver
34.7/40.019.4/20 Reviews9.7/10 Clients & Experience5.5/10 Market PresenceService focus
15% Customer Service Outsourcing20% Chat Support Services85% Other -
UndisclosedUndisclosed250 - 999Toronto, Canada
Ability to deliver
31.3/40.015.8/20 Reviews8.3/10 Clients & Experience7.2/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
30.8/40.016.4/20 Reviews9.3/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing20% Chat Support Services80% Other -
$1,000+< $25 / hr50 - 249Toronto, Canada
Ability to deliver
23.8/40.016.4/20 Reviews1.9/10 Clients & Experience5.5/10 Market PresenceService focus
75% Customer Service Outsourcing34% Chat Support Services25% Other -
Undisclosed$25 - $49 / hr10 - 49Toronto, Canada
Ability to deliver
25.8/40.016.2/20 Reviews5.1/10 Clients & Experience4.6/10 Market PresenceService focus
30% Customer Service Outsourcing25% Chat Support Services70% Other -
$1,000+< $25 / hr10 - 49Mississauga, Canada
Ability to deliver
6.9/40.00/20 Reviews2.9/10 Clients & Experience4/10 Market PresenceService focus
50% Customer Service Outsourcing20% Chat Support Services50% Other -
UndisclosedUndisclosed50 - 249Mississauga, Canada
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
29% Customer Service Outsourcing22% Chat Support Services71% Other -
$1,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
21/40.017/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing15% Chat Support Services90% Other -
$1,000+< $25 / hr1,000 - 9,999Toronto, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
$250,000+< $25 / hr1,000 - 9,999Toronto, Canada
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
14% Customer Service Outsourcing62% Chat Support Services86% Other -
UndisclosedUndisclosed50 - 249Mississauga, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
30% Customer Service Outsourcing20% Chat Support Services70% Other -
$1,000+< $25 / hr50 - 249Vaughan, Canada
Ability to deliver
6.7/40.00/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
31% Customer Service Outsourcing41% Chat Support Services69% Other -
UndisclosedUndisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing30% Chat Support Services50% Other -
$25,000+$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Chat Support Services90% Other -
$1,000+< $25 / hr250 - 999Toronto, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing40% Chat Support Services75% Other -
$1,000+< $25 / hr50 - 249Toronto, Canada
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
15% Customer Service Outsourcing25% Chat Support Services85% Other -
UndisclosedUndisclosed1,000 - 9,999Markham, Canada
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
$1,000+< $25 / hr50 - 249Kitchener, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing30% Chat Support Services90% Other -
$1,000+< $25 / hr250 - 999Toronto, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
17% Customer Service Outsourcing46% Chat Support Services83% Other -
$1,000+< $25 / hr250 - 999Toronto, Canada
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing100% Chat Support Services90% Other -
$1,000+< $25 / hr10 - 49Toronto, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other