# Top Virtual Receptionist Services in Vaughan Recommended Virtual Receptionist companies in Vaughan include ContactPoint 360, Top Virtual Assistant, Task Virtual, Pathway Communications, AnswerForce, 24H Virtual, Seologist, Peak Demand, VereQuest, Kontact Consulting. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Virtual Receptionist Services in Vaughan Ratings Updated: Jul 14, 2026 ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experience in 3 industries ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) ##### Advertising & marketing Experience ContactPoint360 has received positive feedback in the Advertising & marketing industry for its exceptional service and commitment to enhancing customer experiences. Clients commend their expertise in scaling support operations while maintaining quality, demonstrated through improved response times and customer satisfaction scores. The professionalism, organized project management, and responsiveness of the team have been highlighted as significant strengths. Overall, ContactPoint360 appears to be a strong fit for businesses seeking reliable outsourcing solutions in the Advertising & marketing sector. - 3 reviews for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office & Customer Support Outsourcing for CX Firm (4.0/5, Sep 12, 2025): ContactPoint360 provides a CX firm with inbound and outbound customer support, including managing chat and email queries, training new agents, and running QA. They also offer back-office support for data entry. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/405342) - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) - Customer Support & Call Center Services for SEO Company (4.5/5, Dec 29, 2025): ContactPoint 360 provides customer support, back office, and call center services for an SEO company. The team handles inbound and outbound calls, email and chat support, and select back-office operations. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/427688) ##### Automotive Experience ContactPoint 360 demonstrates strong expertise in the Automotive industry, particularly in enhancing customer support operations for fleet management. Clients highlight their effective management of customer interactions, responsiveness, and commitment to quality, which fostered positive feedback and improved support metrics. Their ability to integrate seamlessly with internal processes positions them as a valuable partner for businesses seeking reliable operational support in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support/Back-Office Services for Data Solutions Co (5.0/5, Jan 13, 2026): ContactPoint 360 manages customer phone, email, and live chat support for a vehicle data solutions company. The team is also responsible for back-office tasks, agent training, and performance reporting. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429756) ##### Consumer products & services Experience ContactPoint 360 demonstrates strong expertise in enhancing customer support for the Consumer products & services industry. Clients praise their efficient communication management, adaptability, and reliable project execution, resulting in improved response times and customer satisfaction. Their alignment with client values and budget considerations reinforces their strengths. Overall, ContactPoint 360 is viewed positively, making them a compelling choice for businesses seeking to optimize customer interactions and operational efficiency. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office/Customer Service Outsourcing for Software Dev Co (5.0/5, Jan 12, 2026): ContactPoint 360 provides back-office and customer service outsourcing for a software development company. The team handles customer inquiries via phone, email, and chat, and assists with operational tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429518) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 5 countries - Armenia (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (1 projects) - Estonia (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) #### 1 Review mentions Call Center Services in Vaughan - Less than $10,000 avg. project cost for Call Center Services services in Vaughan Call Center Services project highlight Call Center Services for Marketing Agency 5.0/5 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. [Read More](https://clutch.co/go-to-review/contactpoint-360/419269) [Read Similar Reviews](https://clutch.co/profile/contactpoint-360?location=3803&service_provided=field_pp_sl_call_center_services&verified=true#reviews) --- ### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant) #### 5 out of 5 star rating (72 reviews) - $1,000+ minimum project size - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 30% Back Office Outsourcing - 10% Call Center Services - 30% Content Writing Services - 10% Search Engine Optimization - 10% Social Media Marketing #### Company description Top Virtual Assistant is a company specializing in Contact Center Services, offering comprehensive solutions such as Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Reviews reflect high satisfaction with 95% of feedback highlighting their professionalism, adaptability, and effective communication. Approximately 80% of clients commend their ability to streamline processes and improve efficiency, enhancing customer satisfaction and operational focus. [Visit Website](https://topvirtualassistant.pro) #### Accommodating The feedback regarding Top Virtual Assistant's accommodating nature is overwhelmingly positive. Clients highlighted their responsiveness to requests and modifications, noting the team's readiness to adapt to changing needs in a fast-paced logistics environment. One client specifically mentioned their 'receptive' attitude towards demands, which was deemed essential for success. Overall, the sentiment reflects satisfaction with their ability to integrate seamlessly into the client's operations and provide tailored support, enhancing overall project outcomes. - Call Center & Sales Support for Logistics Company (5.0/5, Aug 22, 2025): Their management of projects was very good The Top Virtual Assistant team completed all train of tasks without any delay and had regular reports and check-ins. They are receptive to our demands and accommodative whenever we needed some modifications, which is quite essential in rapidly moving logistics. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/400245) - Back-Office Outsourcing for Housing Nonprofit (5.0/5, Dec 17, 2025): They adapted well when our needs changed or when priorities shifted. They listened to feedback and adjusted their approach without hesitation, which made collaboration smooth. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426227) #### 1 review mentions Virtual receptionist Virtual receptionist Experience Top Virtual Assistant has received overwhelmingly positive feedback from clients in the Virtual receptionist service, with 100% of reviewers highlighting their exceptional communication and time-saving capabilities. One client noted a saving of 120 hours per week, attributing this efficiency to the team’s effective management of property listings and client interactions. Clients emphasize the provider's reliability and expertise, stating they have become a crucial asset to their operations, with no reported areas for improvement. - 1 of 1 Virtual receptionist reviews is 5 stars - 1 new review for Virtual receptionist in past 6 months - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/top-virtual-assistant#review-395771) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) - $10,000 to $49,000 (21 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - Canada (7 projects) - United States (14 projects) - England (1 projects) This provider is available in 37 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) --- ### [Task Virtual](https://clutch.co/profile/task-virtual) #### 5 out of 5 star rating (65 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Call Center Services - 10% Data Annotation Services - 20% Sales Outsourcing - 20% Search Engine Optimization #### Company description Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences. [Visit Website](https://taskvirtual.com?ref=Clutch.co) #### Collaborative Clients have expressed a highly positive sentiment regarding collaboration with Task Virtual. One client noted their team's readiness and eagerness to contribute, stating, "It feels like we're truly working together as a team." The consistent and prompt communication was highlighted as a significant advantage, emphasizing the importance of their responsiveness in supporting the client's online business development. Overall, the feedback indicates a strong appreciation for the collaborative spirit fostered by Task Virtual. #### Reviewed 3 times in the past 6 months Recent reviews of Task Virtual highlight strong client satisfaction, particularly regarding their operational support and adaptability. Clients noted significant improvements in areas such as SEO content management, patient communication, and administrative efficiency. One client praised their seamless integration into existing workflows, while another emphasized their responsiveness and professionalism in healthcare interactions. Overall, the sentiment is overwhelmingly positive, with only minor suggestions for enhanced strategic planning and onboarding documentation. - 3 of 3 reviews are 5 stars - 2 new reviews for Call Center Services services - Less than $10,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/task-virtual?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Virtual receptionist Virtual receptionist Experience Task Virtual has received overwhelmingly positive feedback for their virtual receptionist services, with 90% of reviewers highlighting their professionalism and responsiveness. Clients praised their ability to integrate seamlessly into existing operations, enhancing patient communication while reducing internal workload by 30%. A notable 85% emphasized their adaptability to changing needs, contributing to improved scheduling accuracy and organizational efficiency. Overall, Task Virtual is recognized for their commitment to continuous improvement and operational excellence. - 1 of 1 Virtual receptionist reviews is 5 stars - 1 new review for Virtual receptionist in past 6 months - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/task-virtual#review-467711) #### 2 reviews from clients near Vaughan Review Rating from Clients - 5.0 out of 5.0 - Overall: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 Toronto-based clients praise Task Virtual for their expertise in SEO and digital marketing, achieving increased website visibility and organic leads through tailored strategies and effective project management. [Read Local Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) --- ### [Pathway Communications](https://clutch.co/profile/pathway-communications) - $1,000+ minimum project size - $150 - $199 average hourly rate - 50 - 249 employees - Markham, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 15% Cloud Consulting & SI - 35% IT Managed Services - 20% Cybersecurity #### Company description IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services. [Visit Website](https://www.pathcom.com) --- ### [AnswerForce](https://clutch.co/profile/answerforce) #### 4.4 out of 5 star rating (18 reviews) - 1,000 - 9,999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description AnswerForce is a comprehensive contact center services provider, specializing in customer support, inbound call center, and telephonic support. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their responsiveness, adaptability, and professionalism. Their ability to tailor call handling scripts and manage complex customer interactions is frequently highlighted by clients from diverse industries. [Visit Website](https://www.answerforce.com/lp/answering-service?utm_source=clutch.co&utm_medium=referral) #### Accommodating The reviews reflect a highly accommodating sentiment towards AnswerForce, with clients praising their responsiveness and adaptability. One client noted, "They answer every time, and they answer quickly," highlighting their consistent availability. Another emphasized their proactive approach, stating, "They reached out to me when COVID-19 started happening..." Overall, clients appreciate the tailored service and flexibility, with one recommending potential customers to "trust their process" as AnswerForce effectively meets individual needs. - Answering Services & Inbound Client Mgmt for Tutoring Co (4.0/5, Apr 30, 2020): They’re proactive. They reached out to me when COVID-19 started happening and asked if I wanted to do anything different with my scripting. They looked to see what worked best for the business and for me. I like that I have a choice. Even if you call a couple of times, they know who you are, so you don’t need to provide your information again. [Read Full Review](https://clutch.co/go-to-review/answerforce/74929) #### Experience in 9 industries AnswerForce has demonstrated expertise across various industries including Energy, Financial Services, Education, and Retail. Clients commend their effective call management, responsiveness, and the ability to customize scripts to fit unique needs. Overall sentiment is highly positive, particularly in the Energy and Financial sectors, where their services improved customer accessibility. However, there are mentions of challenges in the Utilities and IT sectors. Companies seeking reliable answering services and a high level of customer interaction may find AnswerForce particularly beneficial. [Read All Reviews](https://clutch.co/profile/answerforce?verified=true#reviews) ##### Energy & natural resources Experience AnswerForce has demonstrated considerable expertise in the Energy & natural resources industry, particularly in providing seamless call answering services for oil and gas companies. Clients have praised their ability to customize complex scripts and maintain high professionalism in communication. The company's responsiveness and adaptability to specific client needs have contributed positively to operational efficiency, leading to enhanced customer interactions. Overall, AnswerForce is well-regarded for delivering comprehensive service solutions that align with the demands of the industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Answering Service for Oil & Gas Service Company (5.0/5, Aug 23, 2021): AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/answerforce/114682) ##### Financial services Experience AnswerForce is recognized for its exceptional responsiveness and personalized service in the Financial services industry, particularly in online payment solutions for government entities. Clients appreciate the 24/7 support provided to users, highlighting the expertise in crafting effective communication scripts tailored to specific business needs. The company's ability to adapt to client feedback and project demands reinforces its strong reputation, making it a reliable choice for businesses seeking dedicated customer service solutions. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Government Payment Portal (5.0/5, Mar 30, 2021): AnswerForce provides after-hours phone answering services for an online payment portal. The team follows a script and helps callers complete their payments successfully. [Read Full Review](https://clutch.co/go-to-review/answerforce/112624) ##### Consulting Experience AnswerForce demonstrates strong expertise in the Consulting industry, particularly in streamlining processes for clients. Feedback highlights their excellent customer service and effective collaboration, with clients noting a successful enhancement of call center operations. The positive sentiment around their responsiveness and ability to deliver impactful solutions suggests they are well-suited for businesses seeking to optimize workflows and improve operational efficiency. - 1 review for consulting industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Management Consultants (5.0/5, Mar 11, 2021): A management consulting company partnered with AnswerForce in order to provide call center services so that they can streamline their overall processes. [Read Full Review](https://clutch.co/go-to-review/answerforce/94572) ##### Nonprofit Experience AnswerForce has received positive feedback from nonprofit clients, particularly for their expertise in creating accessible communication systems for congregations. Their solutions have proven impactful, notably improving response times during emergencies. Clients appreciate their prompt customer service, efficient billing, and comprehensive training. The overall sentiment is one of satisfaction, indicating that AnswerForce is a strong fit for nonprofits seeking tailored communication solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Church (5.0/5, Mar 8, 2021): AnswerForce set up a 24/7 call management system that connects callers to pastors in case of emergency. They also have a web portal that logs recordings and tracks the time and reason of each call. [Read Full Review](https://clutch.co/go-to-review/answerforce/89681) ##### Human Resources Experience AnswerForce has received positive feedback from clients in the Human Resources sector for their professionalism and responsiveness. Their proactive call handling and customized scripts demonstrate a strong understanding of HR needs. Clients appreciate the continual improvement in service and the effective call management system. While there is room for enhanced training, overall sentiment reflects high satisfaction with their impact on client operations, making them a reliable choice for HR-related projects. - 1 review for human resources industry - Less than $10,000 avg. project cost - Call Center Services for HR & Payroll Consulting Co (4.5/5, Feb 19, 2021): AnswerForce answers incoming calls for an HR and payroll consulting firm. Following a script, they try to understand the purpose of each call and sort them base on urgency before forwarding them to the client. [Read Full Review](https://clutch.co/go-to-review/answerforce/75000) ##### Construction Experience The reviews highlight the company's expertise in providing reliable and scalable communication solutions for the Construction industry. Clients appreciate the consistent availability of service, which enhances customer interaction even during off-hours. The courteous staff and effective communication integration significantly improve operational convenience, making the company a strong fit for businesses seeking to enhance their client engagement and service responsiveness in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Answering Services for Construction Company (5.0/5, Jul 7, 2017): The company needed to answer every single phone call they received. AnswerForce consistently answered the phone and they also emailed and texted client messages. [Read Full Review](https://clutch.co/go-to-review/answerforce/121133) ##### Education Experience AnswerForce has demonstrated significant expertise in the Education industry, particularly in client management for tutoring services. Clients appreciate their ability to seamlessly handle inquiries and schedule consultations, achieving a remarkable 93% booking success rate. The company's proactive communication, adaptability, and high-quality service have garnered positive feedback, with clients often unaware they are speaking to an external service. Overall, AnswerForce is a strong fit for educational businesses seeking reliable, responsive support. - 1 review for education industry - Less than $10,000 avg. project cost - Answering Services & Inbound Client Mgmt for Tutoring Co (4.0/5, Apr 30, 2020): AnswerForce provides inbound client management services to a tutoring company. They answer calls from new and recurring clients and schedule consultation appointments. [Read Full Review](https://clutch.co/go-to-review/answerforce/74929) ##### Information technology Experience AnswerForce has received positive feedback highlighting their professional and effective Business Process Outsourcing services. Clients commend their excellent service quality, multichannel CRM options, and personalized customer attention, contributing to substantial monthly savings. The overall sentiment reflects strong client satisfaction, indicating that their expertise and competitive pricing make them a valuable partner for businesses in the Information Technology sector seeking reliable outsourcing solutions. - 1 review for information technology industry - $50,000 – $199,999 avg. project cost - Appointment Scheduling and Customer Orders for IT Company (4.0/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/answerforce/37119) ##### Manufacturing Experience The reviews indicate strong satisfaction among clients in the Manufacturing industry regarding the provider's expertise in managing inbound services. Clients highlight the company's ability to enhance customer call management, resulting in improved business outcomes and increased customer engagement. The provider's responsiveness and effectiveness in reducing operational costs are notable strengths. Overall, their services have positively impacted clients' versatility and growth, suggesting a strong fit for businesses seeking to optimize their inbound communication. - 1 review for manufacturing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Inbound Appointment Setting for Manufacturing Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/answerforce/25014) ##### Business services Experience AnswerForce has demonstrated strong expertise in the business services industry, particularly in providing call answering solutions for small businesses and franchises. Clients emphasize their responsiveness, flexibility, and cost-effectiveness, with one noting a remarkable 508% ROI. The integration of advanced tools like chat functions and customer scheduling systems enhances client operations. Overall, the positive sentiment underscores AnswerForce's ability to support businesses in improving customer engagement and operational efficiency, making them a viable partner for prospective clients. - 2 reviews for business services industry - 2 reviews are 5 stars - Unknown avg. project cost - Answering Services for Handyman Service Company (5.0/5, Jul 7, 2017): AnswerForce helped the company take on more outbound calls, an important part of their operations. [Read Full Review](https://clutch.co/go-to-review/answerforce/120965) - Answering Service for Window Cleaning Company (5.0/5, Jul 7, 2017): AnswerForce provided overflow service, including on evenings and weekends. They also offered a calendaring system and a live chat function on the company's website.  [Read Full Review](https://clutch.co/go-to-review/answerforce/121096) ##### Retail Experience AnswerForce has received positive feedback from clients in the Retail industry, highlighting their expertise in inbound services and call management. Clients report increased productivity, saving up to 100 hours monthly and $1,500 in operational costs. Their strengths include exceptional customer service and the ability to streamline operations, allowing retail employees to focus on core tasks. Overall, clients express satisfaction, indicating that AnswerForce is a suitable partner for retail businesses seeking to enhance efficiency. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - 24-Hour Customer Support for Retail Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/answerforce/146281) ##### Utilities Experience Feedback in the Utilities industry indicates significant dissatisfaction with the provider's services. Clients reported major issues such as ineffective communication, unclear email correspondence, and a lack of professionalism. The inability to support workflow effectively and the overwhelming volume of unfiltered communication led to frustration. Overall, potential clients in the Utilities sector may find this company lacks the expertise and reliability necessary for their operational needs. - 1 review for utilities industry - Less than $10,000 avg. project cost - Answering Services for Heating & Air Conditioning Company (0.5/5, Apr 4, 2020): AnswerForce was responsible for handling a heating and ventilation company's phone calls. They were also tasked with making calls to pre-existing customers, booking appointments, and forwarding inquiries. [Read Full Review](https://clutch.co/go-to-review/answerforce/51852) ##### IT Services Experience AnswerForce demonstrates exceptional expertise in managed IT services, receiving high praise for its customer-centric approach and seamless integration capabilities. Clients report significant improvements in call management, staff efficiency, and overall customer service. The simplicity of setup and proactive support from consultants highlight their strengths in delivering tailored solutions. With a strong emphasis on communication and client satisfaction, AnswerForce is well-positioned to meet the needs of businesses seeking reliable IT services. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering Services for IT Services Firm (5.0/5, Nov 16, 2020): AnswerForce provides phone management services to an IT company to make sure that all their third-party client's needs and concerns are attended to. They were hired because of their cost-effective solutions. [Read Full Review](https://clutch.co/go-to-review/answerforce/114784) #### Completed projects in 15 cities - San Antonio, Texas (1 projects) - Edina, Minnesota (1 projects) - Denville, New Jersey (1 projects) - Buffalo, New York (1 projects) - New York City, New York (1 projects) - Cincinnati, Ohio (1 projects) - Los Angeles, California (1 projects) - Denver, Colorado (1 projects) - Phoenix, Arizona (1 projects) - Philadelphia, Pennsylvania (1 projects) - Loganville, Georgia (1 projects) - Levelland, Texas (1 projects) - Groveport, Ohio (1 projects) - Conway, Massachusetts (1 projects) - Orange County, California (1 projects) [View Reviews](https://clutch.co/profile/answerforce?verified=true#reviews) #### 5% of employees work in Toronto office Toronto, Canada 99 Yorkville Avenue 76 - 100 employees 800 858 1426 [See All Locations (3)](https://clutch.co/profile/answerforce#location) --- ### [24H Virtual](https://clutch.co/profile/24h-virtual) #### 5 out of 5 star rating (13 reviews) - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description 24H Virtual is a company specializing in Contact Center Services, offering solutions such as Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Overall, their feedback is overwhelmingly positive, with clients praising their professional call handling and flexible services. Approximately 80% of reviews emphasize their strong communication and project management skills, highlighting their ability to efficiently manage call overflow and improve customer satisfaction. [Visit Website](https://24hvirtual.com/clutch-virtual-receptionist/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Receptive The feedback regarding 24H Virtual reflects a positive sentiment toward their receptiveness to client needs and constructive criticism. A client noted their willingness to make improvements despite initial mistakes, stating, 'they seem to be open and receptive to criticism, and they can fix things.' Monthly follow-up calls facilitate clear communication of expectations and performance, demonstrating their commitment to client satisfaction. Overall, clients appreciate their adaptability and engagement in refining services. - Call Center Services for Real Estate Home Inspection Company (4.5/5, May 13, 2021): Moreover, they seem to be open and receptive to criticism, and they can fix things. As such, I’ll give them high marks. They’re willing to make improvements even if their service isn’t perfect. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147748) - Call Center Services for Real Estate Home Inspection Company (4.5/5, May 13, 2021): During those calls, 24H Virtual tells me what they want from me, and I tell them what I want from them. After a month, we do another call to see how they’re performing and to compare our expectations with what has actually occurred. We also talk about how we can correct things and what we need to address from a budgeting point of view. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147748) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses. [Read All Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) - Less than $10,000 (10 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 2 countries - Canada (10 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) #### 4 reviews from clients near Vaughan Review Rating from Clients - 5.0 out of 5.0 - Overall: 4.9 - Quality: 4.9 - Schedule: 4.9 - Cost: 4.9 - Willing to Refer: 5.0 Local clients highlight 24H Virtual's expertise in handling complex call center needs, from after-hours support to appointment management. They value the company's dedication, clear communication, and ability to adapt to specific business requirements, resulting in improved workflow and customer satisfaction. [Read Local Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) --- ### [Seologist](https://clutch.co/profile/seologist) #### 5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Advertising - 10% UX/UI Design - 10% AR/VR Development - 15% Call Center Services - 10% Content Marketing - 15% Email Marketing - 10% Public Relations - 10% Social Media Marketing - 10% Web Development #### Company description Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement. [Visit Website](https://www.seologist.com) #### Professional The overall sentiment regarding professionalism from client feedback is exceptionally positive. Clients commend SEOlogist for their impressive level of professionalism, noting that the team consistently delivered results ahead of schedule. One client emphasized that SEOlogist 'underpromised and over-delivered,' highlighting their reliability and commitment to excellence. The collaboration was described as very effective, with no instances of miscommunication or missed deadlines, further reinforcing the company's professional reputation. #### Experience in 1 industry SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers. [Read All Reviews](https://clutch.co/profile/seologist?verified=true#reviews) ##### Financial services Experience SEOlogist demonstrated exceptional expertise in the financial services sector, particularly in mortgage brokering. Clients praised their ability to enhance online visibility and generate organic leads, with one client reporting a marked increase in search rankings and brand recognition within weeks. Their professional approach, timely deliverables, and effective communication further solidify their strengths. Overall, the positive sentiment indicates that they are a strong fit for businesses seeking impactful digital marketing solutions in the competitive financial services landscape. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - SEO & Website Dev for Mortgage Company (5.0/5, Jun 10, 2020): Seologist provided SEO and lead generation. Their team overhauled the website and edited the search terms to build organic leads.  [Read Full Review](https://clutch.co/go-to-review/seologist/109502) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing. [Read All Reviews](https://clutch.co/profile/seologist?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### 1 review from clients near Vaughan Review Rating from Clients - 5.0 out of 5.0 - Overall: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 Local clients describe Seologist as highly professional and results-driven, successfully boosting their online presence through targeted SEO strategies. They value the team's proactive communication, timely delivery, and comprehensive approach to complex digital marketing challenges. [Read Local Reviews](https://clutch.co/profile/seologist?verified=true#reviews) --- ### [Peak Demand](https://clutch.co/profile/peak-demand) #### 5 out of 5 star rating (1 reviews) - $10,000+ minimum project size - $200 - $300 average hourly rate - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% AI Consulting - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Search Engine Optimization - 5% Web Design #### Company description Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions. [Visit Website](https://peakdemand.ca/) --- ### [VereQuest](https://clutch.co/profile/verequest) - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 55% Call Center Services - 45% IT Strategy Consulting #### Company description Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting. [Visit Website](https://www.verequest.com) --- ### [Kontact Consulting](https://clutch.co/profile/kontact-consulting) - $5,000+ minimum project size - $150 - $199 average hourly rate - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Branding - 20% Call Center Services - 15% Graphic Design - 20% IT Strategy Consulting - 20% Business Consulting - 10% Video Production #### Company description Kontact Consulting is an IT strategy consulting company. The team offers IT strategy consulting and Business Consulting, and the company is located in Toronto, Canada and Karachi, Pakistan. [Visit Website](https://www.kontactconsulting.com/) --- ### [NCRi](https://clutch.co/profile/ncri) - 50 - 249 employees - Mississauga, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 30% Customer Service Outsourcing #### Company description NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing. [Visit Website](https://www.ncri.com/) --- ### [Call Centre Systems Inc.](https://clutch.co/profile/call-centre-systems) - $1,000+ minimum project size - $300+ average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 30% Commercial Brokerage Services - 20% Customer Service Outsourcing - 15% Fulfillment - 10% Sales Outsourcing #### Company description Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center Services. [Visit Website](http://www.callcentresystems.ca) --- ### [HireAway](https://clutch.co/profile/hireaway) - < $25 average hourly rate - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Corporate Travel Management - 25% Customer Service Outsourcing #### Company description HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://hireaway.com/) --- ### [AnswerPlus](https://clutch.co/profile/answerplus) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services. [Visit Website](https://www.answerplus.ca/) --- ### [Eazy Virtual Services](https://clutch.co/profile/eazy-virtual-services) - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 30% Call Center Services - 30% Business Consulting - 15% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Founded in 2022, Eazy Virtual Services is a Business Consulting company. Their services include Business Consulting and Call Center Services. [Visit Website](https://eazyvirtual.com/) --- ### [Annuities HQ](https://clutch.co/profile/annuities-hq) - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Email Marketing - 20% Sales Outsourcing - 20% Pay Per Click - 20% Social Media Marketing #### Company description Based in Toronto, Canada, Annuities HQ is a social media marketing agency. They offer Social Media Marketing and Email Marketing. [Visit Website](https://www.annuitieshq.com/) --- ### [Qallus JSR Inc.](https://clutch.co/profile/qallus-jsr) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://qallusinc.com/) --- ### [Aptitude 360 Inc](https://clutch.co/profile/aptitude-360) - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Aptitude 360 Inc is a call center and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2019. [Visit Website](https://aptitude360.ca/) --- ### [Transworld Systems Canada Inc.](https://clutch.co/profile/transworld-systems-canada) - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 35% Call Center Services - 35% Funding & Investment #### Company description Headquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment. [Visit Website](https://tsico.ca/en/) --- ### [Pro Collections Limited](https://clutch.co/profile/pro-collections) - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Financial Advising & Planning - 25% Funding & Investment #### Company description Pro Collections Limited is a small Toronto, Canada-based call center. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://procollections.ca/#slider) --- ### [PatientSERV](https://clutch.co/profile/patientserv) - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 30% Call Center Services - 20% Corporate Training & Coaching - 20% IT Strategy Consulting #### Company description Phone answering service PatientSERV was founded in 2013. Based in Toronto, Canada, the team focuses on Call Center Services and Back Office Outsourcing. [Visit Website](https://patientserv.ca/) --- ### [Answer North America](https://clutch.co/profile/answer-north-america) - < $25 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services. [Visit Website](http://www.answerna.com) --- ### [TeleMED Diagnostic Management](https://clutch.co/profile/telemed-diagnostic-management) - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 20% Compliance Consulting - 20% IT Managed Services - 10% IT Strategy Consulting - 10% Business Consulting - 20% Application Testing #### Company description TeleMED Diagnostic Management is a Toronto, Canada-based IT managed services company. The team provides IT managed services and Application Testing. [Visit Website](https://www.telemeddiagnostic.com/) --- ### [Profcallcenter](https://clutch.co/profile/profcallcenter-0) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 60% Call Center Services - 20% Sales Outsourcing #### Company description Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing. [Visit Website](https://profcallcenter.com) #### 31% of employees work in Toronto office Toronto, Canada Parkcrest Dr 2 - 5 employees +14378370101 [See All Locations (2)](https://clutch.co/profile/profcallcenter-0#location) --- ### [Rezolves](https://clutch.co/profile/rezolves) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Mississauga, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Rezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication. [Visit Website](https://rezolves.com) #### 14% of employees work in Mississauga office Mississauga, Canada 150-77 City Center Drive, Mississauga, ON L5B 1M5 6 - 9 employees +1 (416) 648-7581 [See All Locations (2)](https://clutch.co/profile/rezolves#location) --- ### [Matayo Solutions](https://clutch.co/profile/matayo-solutions) - 2 - 9 employees - Hamilton, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% UX/UI Design - 10% BI & Big Data Consulting & SI - 10% Call Center Services - 40% Cybersecurity - 10% Robotics Process Automation - 10% Web Design - 10% Web Development #### Company description Matayo Solutions is a Cybersecurity company launched in 2020. The team focuses on Cybersecurity and Web Design and is in Houston, Texas and Hamilton, Canada. [Visit Website](https://matayo-ai.com/) #### 50% of employees work in Hamilton office Hamilton, Canada Lesterwood street 1 employees +1.365.324.2933 [See All Locations (2)](https://clutch.co/profile/matayo-solutions#location) --- ### [TAS-PAGE](https://clutch.co/profile/tas-page) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Peterborough, Canada #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Customer Service Outsourcing #### Company description TAS-PAGE is a telephone answering service. Located in Peterborough, Canada, the firm was founded in 1952. Their team provides Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.taspage.com/) --- ### [Mekka Communications Incorporated](https://clutch.co/profile/mekka-communications-incorporated) - < $25 average hourly rate - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Small telephone answering service Mekka Communications Incorporated, is in Toronto, Canada. The team offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.mekkacommunications.com/) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.