# Top Virtual Receptionist Services in Canada Recommended Virtual Receptionist companies in Canada include DMT Business Development, Top Virtual Assistant, ContactPoint 360, Task Virtual, Pathway Communications, SureCall Contact Centers, 24H Virtual, Line One Contact Centres Inc, BitWide, Telelink. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Virtual Receptionist Services in Canada Ratings Updated: Jul 14, 2026 ### [DMT Business Development](https://clutch.co/profile/dmt-business-development) #### 5 out of 5 star rating (79 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Ottawa, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 15% Email Marketing - 75% Sales Outsourcing #### Company description DMT Business Development is a company specializing in outbound lead generation and customer engagement strategies. Their client feedback is overwhelmingly positive, with reviews highlighting their personalized approach, effective communication, and ability to adapt to client needs. Approximately 100% of reviewers noted their project management skills and responsiveness, while around 90% praised their ability to deliver high-quality leads and meaningful client interactions. [Visit Website](https://dmtcorp.io/from-clutch/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Customized support Clients have expressed strong satisfaction with DMT Business Development's customized support, highlighting their personalized approach to understanding niche markets. One client noted the impressive depth of knowledge regarding the challenges faced by solo practitioners, which allowed for tailored lead generation strategies. Overall, feedback indicates a positive sentiment, with clients appreciating the company's commitment to delivering quality results and effective communication throughout the project. - Lead Generation Services for IT Company (5.0/5, Jun 3, 2025): What stood out most about DMT Business Development was their deep understanding of our niche market and their personalized approach. They didn't just deliver generic leads; they took the time to grasp the challenges solo practitioners face and tailored their strategies accordingly. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/379275) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment. [Read All Reviews](https://clutch.co/profile/dmt-business-development?verified=true#reviews) - $10,000 to $49,000 (32 reviews) - Less than $10,000 (5 reviews) #### Very responsive DMT Business Development is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 18 countries - Australia (2 projects) - Canada (21 projects) - Taiwan (1 projects) - Croatia (1 projects) - Denmark (1 projects) - Estonia (1 projects) - France (1 projects) - Germany (2 projects) - Hong Kong (1 projects) - India (2 projects) - Jordan (1 projects) - New Zealand (1 projects) - Poland (2 projects) - Spain (1 projects) - United Arab Emirates (1 projects) - Ukraine (3 projects) - United States (19 projects) - England (3 projects) This provider is available in 5 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) This provider is fluent in 7 languages: - English - Spanish - Russian - German - French - Polish - Ukrainian [View Reviews](https://clutch.co/profile/dmt-business-development?verified=true#reviews) --- ### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant) #### 5 out of 5 star rating (72 reviews) - $1,000+ minimum project size - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 30% Back Office Outsourcing - 10% Call Center Services - 30% Content Writing Services - 10% Search Engine Optimization - 10% Social Media Marketing #### Company description Top Virtual Assistant is a company specializing in Contact Center Services, offering comprehensive solutions such as Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Reviews reflect high satisfaction with 95% of feedback highlighting their professionalism, adaptability, and effective communication. Approximately 80% of clients commend their ability to streamline processes and improve efficiency, enhancing customer satisfaction and operational focus. [Visit Website](https://topvirtualassistant.pro) #### High-quality work Clients consistently praise Top Virtual Assistant for delivering high-quality work, noting their exceptional customer service and efficiency. One client highlighted the significant time and cost savings achieved through their support, stating, 'The quality of their work is exceptional.' Another emphasized their structured approach and ability to integrate smoothly into existing workflows, leading to increased engagement and conversion rates. Overall, feedback reflects a strong sentiment of satisfaction with the quality of service provided. #### 1 review mentions Virtual receptionist Virtual receptionist Experience Top Virtual Assistant has received overwhelmingly positive feedback from clients in the Virtual receptionist service, with 100% of reviewers highlighting their exceptional communication and time-saving capabilities. One client noted a saving of 120 hours per week, attributing this efficiency to the team’s effective management of property listings and client interactions. Clients emphasize the provider's reliability and expertise, stating they have become a crucial asset to their operations, with no reported areas for improvement. - 1 of 1 Virtual receptionist reviews is 5 stars - 1 new review for Virtual receptionist in past 6 months - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/top-virtual-assistant#review-395771) #### 12 reviews mention Call Center Services Customer Support Services for Life Insurance Company 5.0/5 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all interactions. - 12 of 12 Call Center Services reviews are 5 stars - 11 new reviews for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398390) #### 26% of employees work in Toronto office Toronto, Canada 161 Bay Street 21 - 30 employees [See All Locations (7)](https://clutch.co/profile/top-virtual-assistant#location) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional Clients consistently commend ContactPoint 360 for their professionalism and responsiveness. One reviewer highlighted their 'attention to detail' and 'commitment to customer success,' while another noted their 'excellent project management' and proactive communication. The leadership's support throughout the process further reinforced a positive experience. Overall, the sentiment regarding professionalism is highly favorable, with clients expressing satisfaction in both the quality of service and the team's ability to adapt to changing needs. - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes. Their professionalism, attention to detail, and commitment to customer success were impressive. The leadership team was also very supportive throughout the process. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### 3 reviews mention Call Center Services Call Center Services for Marketing Agency 5.0/5 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. - 1 of 3 Call Center Services reviews are 5 stars - 3 new reviews for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### Completed projects in 5 countries - Armenia (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (1 projects) - Estonia (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) #### 10% of employees work in Montréal office Montréal, Canada 35075 Rue de Sorel, 4th Floor Montréal 201 - 250 employees [See All Locations (9)](https://clutch.co/profile/contactpoint-360#location) --- ### [Task Virtual](https://clutch.co/profile/task-virtual) #### 5 out of 5 star rating (65 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Call Center Services - 10% Data Annotation Services - 20% Sales Outsourcing - 20% Search Engine Optimization #### Company description Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences. [Visit Website](https://taskvirtual.com?ref=Clutch.co) #### Communicative Task Virtual has consistently received positive feedback regarding their communicative approach. Clients noted their responsiveness and proactive communication style, which facilitated smooth collaboration. For instance, one client highlighted their ability to provide updates and ask relevant questions, enhancing operational efficiency. Another emphasized the team's professionalism and empathy in patient interactions. Overall, the sentiment reflects a strong appreciation for Task Virtual's commitment to clear and effective communication, which contributed significantly to project success. - Web Dev, Market Research & Graphic Design for Cosmetics Company (5.0/5, Feb 19, 2025): I am most impressed with TaskVirtual's readiness. Their communication is great, and they respond very quickly. I greatly appreciate this! They reply to my emails day in and day out, which is essential as I'm building my online business. This consistent communication makes a huge difference. [Read Full Review](https://clutch.co/go-to-review/task-virtual/353733) - SEO Services for Financial Services Company (5.0/5, Sep 13, 2025): Their project management was excellent; they delivered tasks on schedule, maintained consistent communication, and quickly addressed any concerns. [Read Full Review](https://clutch.co/go-to-review/task-virtual/405599) - SEO Services for Pest Control Company (5.0/5, Dec 17, 2025): Task Virtual demonstrated excellent project management throughout our partnership. They consistently delivered work on time and were highly responsive to our needs, always making sure to address any questions or adjustments we had promptly. Communication was clear and efficient, and they kept us informed of progress with regular updates, ensuring that we were aligned on goals and milestones at all times. [Read Full Review](https://clutch.co/go-to-review/task-virtual/426043) - Virtual Assistant Services for EdTech Company (5.0/5, Mar 28, 2025): They maintained open communication, and their project management was good. What impressed us was their proactive approach and ability to predict our needs, which helped keep everything running smoothly. [Read Full Review](https://clutch.co/go-to-review/task-virtual/363545) - Copywriting and Marketing for Online Courses (5.0/5, May 17, 2019): Communication was on point, and they asked questions to ensure efficiency and effectiveness. They were great. [Read Full Review](https://clutch.co/go-to-review/task-virtual/105373) #### 1 review mentions Virtual receptionist Virtual receptionist Experience Task Virtual has received overwhelmingly positive feedback for their virtual receptionist services, with 90% of reviewers highlighting their professionalism and responsiveness. Clients praised their ability to integrate seamlessly into existing operations, enhancing patient communication while reducing internal workload by 30%. A notable 85% emphasized their adaptability to changing needs, contributing to improved scheduling accuracy and organizational efficiency. Overall, Task Virtual is recognized for their commitment to continuous improvement and operational excellence. - 1 of 1 Virtual receptionist reviews is 5 stars - 1 new review for Virtual receptionist in past 6 months - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/task-virtual#review-467711) #### Experience in 9 industries Task Virtual has demonstrated expertise across various industries, particularly in Information Technology, Healthcare, Consumer Products, Financial Services, Education, and Marketing. Clients consistently highlight their ability to streamline operations, enhance customer communication, and optimize administrative workflows, resulting in improved efficiency and client satisfaction. Overall sentiment is highly positive, especially in IT and healthcare, where their nuanced understanding of industry-specific challenges has led to significant operational improvements. [Read All Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) ##### Business services Experience Task Virtual has received positive feedback for their expertise and strengths in the Business services industry, particularly in providing effective virtual assistance for online training and marketing efforts. Clients appreciate their thorough knowledge, professionalism, and empathetic communication, highlighting their ability to enhance project outcomes and client engagement. Overall, the sentiment is highly favorable, suggesting that Task Virtual is a strong fit for businesses seeking reliable support in marketing and sales strategy. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Copywriting and Marketing for Online Courses (5.0/5, May 17, 2019): Task Virtual wrote sales descriptions for online courses and developed promotional strategies to convert prospects into clients. [Read Full Review](https://clutch.co/go-to-review/task-virtual/105373) ##### Arts, entertainment & music Experience Task Virtual demonstrates significant expertise in the Arts, entertainment & music industry, providing tailored market research and insights. Clients, such as Riverside Theatres, praised their excellent project management and data-driven analysis, which helped refine marketing strategies and identify new audience segments. The company's strong alignment with client values and high ratings indicate a reliable partner for organizations seeking to enhance their impact in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Market Research for Performing Arts Venue (5.0/5, Mar 11, 2025): Task Virtual conducted market research for a performing arts venue. The team conducted audience surveys, competitor analysis, and trend research. They also worked on a market analysis report. [Read Full Review](https://clutch.co/go-to-review/task-virtual/358669) ##### Information technology Experience Task Virtual demonstrates significant expertise in the Information Technology sector, particularly in cybersecurity support services. Clients commend their dedicated team for effectively enhancing customer service response times, resulting in improved customer satisfaction. Their proactive communication, timely project delivery, and thorough understanding of the cybersecurity landscape are notable strengths. Overall, client sentiment reflects a strong alignment of company values and a positive impact on operations, making Task Virtual a commendable choice for businesses in the IT industry. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Cybersecurity Service Provider (5.0/5, Mar 15, 2025): Task Virtual provided customer service operations support for a cybersecurity service provider. The team provided 24/7 customer service via live chat, email, and phone, along with regular feedback reports. [Read Full Review](https://clutch.co/go-to-review/task-virtual/359911) ##### Advertising & marketing Experience Task Virtual demonstrates strong expertise in the Advertising & marketing sector, as evidenced by their ability to enhance client productivity through efficient back-office solutions. Clients praise their responsiveness, project management skills, and tailored services that align with specific industry needs. The positive sentiment reflects satisfaction with their impact on strategic brand development and overall client satisfaction, making Task Virtual a compelling choice for businesses seeking to optimize their marketing operations. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Creative Design Agency (5.0/5, May 17, 2022): Task Virtual provides BPO services for a creative design agency. Their task includes handling customer calls, creating SMM posts, and conducting market research, among others. [Read Full Review](https://clutch.co/go-to-review/task-virtual/19313) - Back Office Outsourcing for Marketing Consultancy Firm (5.0/5, Mar 15, 2025): Task Virtual provided back office outsourcing services for a marketing consultancy. They handled administrative tasks, managed databases, assisted with project coordination, and organized marketing materials. [Read Full Review](https://clutch.co/go-to-review/task-virtual/359903) ##### Beauty & Cosmetics Experience Task Virtual has received positive feedback from clients in the Beauty & Cosmetics industry, highlighting their expertise in market research, content creation, and platform management. Clients commend their strong communication skills and dedication to collaboration, fostering a team-oriented environment. Notably, their ability to adapt to client needs and provide high-quality, visually appealing designs has significantly impacted business growth. Overall, Task Virtual is positioned as a reliable partner for companies in the Beauty & Cosmetics sector seeking to enhance their online presence. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Web Dev, Market Research & Graphic Design for Cosmetics Company (5.0/5, Feb 19, 2025): Task Virtual has built a website for a cosmetics company. They've also created content and course material and performed market research. [Read Full Review](https://clutch.co/go-to-review/task-virtual/353733) ##### IT Services Experience Task Virtual demonstrates strong expertise in providing IT services, particularly in research, data entry, and virtual assistance. Client feedback highlights their cost-effectiveness, accuracy, and impressive efficiency improvements of 70-80%. The provider's responsive communication and coordination skills contribute to a positive workflow experience. Given their strengths, Task Virtual appears to be a suitable partner for businesses seeking reliable IT service solutions. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for Coaching Company (5.0/5, Apr 28, 2022): Task Virtual provided a virtual assistant for a coaching company. The work entailed research, data entry, content creation, and social media activities.  [Read Full Review](https://clutch.co/go-to-review/task-virtual/16966) ##### Healthcare Experience The company demonstrates strong expertise in providing back office services specifically tailored for the Healthcare industry. Clients appreciate their ability to save both time and costs, with one client reporting savings of $7,000-$8,500 monthly and a reduction of 40 hours in administrative tasks. Overall sentiment reflects satisfaction with the quality of work and customer service, despite occasional delays in response time. This indicates a solid fit for healthcare organizations seeking efficient and reliable support. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - Payroll, Data Entry, and Personnel Services for Healthcare Firm (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/task-virtual/145927) ##### Legal Experience Task Virtual has received positive feedback from clients in the Legal industry, highlighting their expertise in back-office services, particularly in medical billing. Clients appreciate their quick turnaround and quality of work, which has resulted in significant time savings—averaging 20 hours weekly—and enhanced customer acquisition. Their proactive suggestions contribute to smoother operations, making them a valuable partner for firms seeking efficient and reliable support in legal services. - 1 review for legal industry - Less than $10,000 avg. project cost - Medical Billing Assistance for Legal Company (4.5/5, Aug 18, 2017): [Read Full Review](https://clutch.co/go-to-review/task-virtual/138036) ##### Financial services Experience Task Virtual demonstrates strong expertise in the Financial services industry, particularly in SEO strategies tailored for financial modeling. Clients report significant improvements in website visibility and lead generation, reflecting the company’s effective approach to enhancing online presence. Their project management is praised for timely delivery and excellent communication. Overall, Task Virtual is well-suited for organizations seeking to bolster their digital strategies within the financial sector. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SEO Services for Financial Services Company (5.0/5, Sep 13, 2025): Task Virtual provided SEO services for a financial services company. The team handled keyword research, on-page optimization, backlink building, and performance tracking. They also provided progress reports. [Read Full Review](https://clutch.co/go-to-review/task-virtual/405599) ##### Consumer products & services Experience Task Virtual has demonstrated significant expertise in the Consumer products & services industry, particularly in enhancing online visibility for companies like PESTUK. Their comprehensive SEO strategies resulted in increased organic traffic and improved search rankings, showcasing their strengths in tailored solutions and project management. Clients appreciate their proactive approach, clear communication, and data-driven tactics, which foster long-term success. Overall, Task Virtual is well-suited for businesses seeking impactful digital marketing strategies in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SEO Services for Pest Control Company (5.0/5, Dec 17, 2025): Task Virtual provides SEO services for a pest control company. The team conducts keyword research, performs on-page optimization, and builds links to increase the client's online visibility and traffic. [Read Full Review](https://clutch.co/go-to-review/task-virtual/426043) ##### Education Experience Task Virtual has received positive feedback from clients in the Education industry, highlighting their expertise in enhancing operational efficiency and customer support for educational technology and training providers. Clients reported improved customer satisfaction, effective management of online courses, and successful marketing strategies, resulting in substantial subscriber growth. Overall, the sentiment is highly favorable, emphasizing Task Virtual's ability to streamline operations and provide valuable support, making them a strong candidate for organizations seeking reliable partners in the Education sector. - 3 reviews for education industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Udemy Course Creation for Certification Training Firm (5.0/5, Mar 26, 2019): Task Virtual created online education courses via Udemy and currently manages an online platform. [Read Full Review](https://clutch.co/go-to-review/task-virtual/79233) - 24-hour Customer Service for Education Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/task-virtual/145872) - Virtual Assistant Services for EdTech Company (5.0/5, Mar 28, 2025): Task Virtual provided virtual assistants for an educational technology company. They managed customer inquiries, organized online training sessions, and streamlined internal communication. [Read Full Review](https://clutch.co/go-to-review/task-virtual/363545) #### Completed projects in 6 countries - Australia (1 projects) - Canada (4 projects) - Germany (1 projects) - Ireland (1 projects) - United States (7 projects) - England (1 projects) This provider is available in 12 time zones: - Middle East Time (MET) - India Standard Time (IST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) - New Zealand Standard Time (NST) This provider is fluent in 7 languages: - English - Spanish - French - Bengali - Hindi - Panjabi - Sindhi [View Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) --- ### [Pathway Communications](https://clutch.co/profile/pathway-communications) - $1,000+ minimum project size - $150 - $199 average hourly rate - 50 - 249 employees - Markham, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 15% Cloud Consulting & SI - 35% IT Managed Services - 20% Cybersecurity #### Company description IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services. [Visit Website](https://www.pathcom.com) --- ### [SureCall Contact Centers](https://clutch.co/profile/surecall-contact-centers) #### 4.8 out of 5 star rating (13 reviews) - $5,000+ minimum project size - $50 - $99 average hourly rate - 250 - 999 employees - Calgary, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 60% Call Center Services - 20% Customer Service Outsourcing #### Company description SureCall Contact Centers is a provider of comprehensive Contact Center Services, specializing in both inbound and outbound call center solutions, customer support services, and telephonic support. Across reviews, clients consistently praise their fast, flexible service and project management skills, with 100% positive feedback highlighting their efficiency and ability to exceed expectations. Approximately 70% of reviews emphasize their impressive communication and responsiveness. [Visit Website](http://surecallcc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Exceptional performance SureCall consistently receives exceptional feedback from clients, highlighting their outstanding performance and service quality. One client noted their 'exceptional white-glove service' and responsiveness, stating that they 'never had to worry if anything was falling through the cracks.' Another client praised their ability to integrate seamlessly into business operations, emphasizing their 'amazing job' during a challenging transition. Overall, the sentiment reflects a high level of satisfaction with SureCall's proactive and efficient support. #### Experience in 8 industries SureCall Contact Centers demonstrates strong expertise across various industries, including real estate, advertising & marketing, financial services, automotive, government, hospitality & leisure, and business services. Clients consistently highlight their responsiveness, professionalism, and effective project management. The overall sentiment is positive, with notable strengths in customer service efficiency and flexibility in handling diverse needs, making them a suitable partner for businesses seeking reliable support in these sectors. [Read All Reviews](https://clutch.co/profile/surecall-contact-centers?verified=true#reviews) ##### Hospitality & leisure Experience SureCall Contact Centers has demonstrated exceptional expertise in the Hospitality & leisure industry, particularly in managing takeout and delivery orders for a pizza chain. Clients appreciate their strong training programs and consistent performance metrics, which facilitate seamless integration into business operations. The team's ability to adapt, provide constructive feedback, and maintain high levels of service has garnered positive sentiment, making them a reliable partner for organizations looking to enhance their customer engagement and operational efficiency. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Pizza Corporation (5.0/5, Feb 21, 2020): SureCall worked closely with two development teams on two different occasions to develop an order management software and provided accompanying training and call reception services for a Canadian pizza chain. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/145110) ##### Advertising & marketing Experience SureCall has received positive feedback in the Advertising & marketing industry, highlighting their exceptional responsiveness and efficiency in handling customer service operations. Clients appreciate their proactive approach, collaboration, and ability to deliver tailored solutions, particularly for complex marketing campaigns. The team's strong project management and communication skills have led to improved customer satisfaction and operational efficiency. Overall, SureCall is regarded as a reliable partner for businesses seeking effective marketing support. - 2 reviews for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Advertising & Marketing Firm (5.0/5, Mar 28, 2023): SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/190586) - Call Center Services for Marketing Company (4.0/5, Oct 29, 2024): SureCall provides ongoing call center services for a marketing company. The team handles customer support services through email and phone calls. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/326865) ##### Financial services Experience SureCall has demonstrated strong expertise in the Financial services industry, particularly in managing overflow call volume for credit unions. Client feedback highlights their effective project management, on-time delivery, and impressive flexibility. The company’s ability to meet budgetary constraints while providing good value emphasizes their strength in delivering tailored solutions. Overall, the positive sentiment from clients suggests that SureCall is a reliable partner for financial services firms seeking to enhance their customer support capabilities. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Financial Services Co (5.0/5, Oct 28, 2024): SureCall provided call center services for a financial services company. The team handled the client's overflow call volume.  [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/326468) ##### Automotive Experience SureCall has garnered positive feedback from clients in the Automotive industry, particularly for their responsiveness and tailored solutions. A notable client highlighted their expertise in handling inquiries 24/7, which is critical for high-end exotic car sales. The company demonstrated an ability to adapt to unique client needs, ensuring swift communication and project delivery. Overall, their proficiency in customer service and understanding of the luxury automotive market make them a strong candidate for businesses seeking reliable support. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Exotic Car Dealership (5.0/5, Oct 3, 2024): SureCall provides call center services for an exotic car dealership. The team answers calls, responds to email inquiries and questions about listings, processes financing applications, and recommends insurers. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/319697) ##### Business services Experience SureCall Contact Centers demonstrates significant expertise in the Business services industry, particularly in vendor engagement and project management. Clients have praised their flexibility, responsiveness, and communication, which have contributed to measurable project success, including exceeding revenue targets by 25%. The provider's ability to adapt to fluctuating deadlines and maintain a high quality of work positions them as a reliable partner for businesses seeking effective call center solutions. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Contractor & Risk Mgmt Company (5.0/5, May 9, 2024): SureCall provides call center services for a contractor and risk management company. The team calls potential customers who may want to sign up for the client’s system using a script provided by the client. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/287809) ##### Government Experience SureCall has demonstrated strong expertise in supporting government organizations, particularly in providing 24/7 after-hours communication. Clients commend their professionalism, reliability, and effective follow-up, highlighting the peace of mind their services bring. The responsiveness of their representatives, particularly in managing urgent member needs, is consistently praised. Overall, SureCall is regarded as an invaluable partner for government entities seeking dependable communication solutions. - 1 review for government industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Voice Services for Government Organization (5.0/5, Oct 5, 2020): SureCall is the after-hours voice services provider for a city government organization. The team fields calls related to a specific project, following procedures and other guidelines to provide information. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/78948) ##### Consumer Products Experience The feedback from a food processing company highlights SureCall's expertise in managing consumer relationships, particularly through their effective call center services. Clients commend their proactive communication, integration of multiple contact sources, and impressive adaptability. SureCall's knowledgeable team facilitates smooth onboarding and continuous improvement, significantly enhancing consumer engagement. Overall, the sentiment suggests a strong partnership with a focus on achieving client goals, making SureCall a reliable choice for businesses in the Consumer Products industry. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Food Processing Company (5.0/5, Oct 11, 2019): SureCall provides call center services to a food processing company. They’re responsible for responding to customer questions and concerns while also providing callers with information on products. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/63664) ##### Real estate Experience The feedback from the real estate sector highlights SureCall Contact Centers' expertise in delivering timely and effective communication solutions. Clients praise their prompt service and ability to manage messages, which is critical for property management operations. The overall sentiment is overwhelmingly positive, with clients noting the company's reliability and affordability as key strengths. For real estate businesses seeking to enhance their communication infrastructure, SureCall Contact Centers appears to be a strong fit. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Property Management Company (5.0/5, Dec 2, 2025): SureCall Contact Centers provides call center services for a property management company. The team updates the client's employee message list and holiday messages. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/423222) ##### Sports Experience SureCall has demonstrated significant expertise in supporting the sports industry, particularly through their effective management of a high-volume helpdesk for a major amateur hockey organization. Clients appreciate their bilingual support, responsiveness, and commitment to continuous improvement. The company excels in ticket resolution, allowing clients to focus on complex issues. Overall sentiment is positive, highlighting their partnership approach, adaptability during challenges, and dedication to understanding specific client needs. - 1 review for sports industry - $50,000 – $199,999 avg. project cost - BPO & Voice Services for National Hockey Organization (4.0/5, Nov 13, 2020): SureCall provides call support and BPO services for a hockey organization. The team resolves technical support tickets for an outdated registration database, tackling emails and answering hotline calls, too. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/114156) #### Very responsive SureCall Contact Centers is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 2 countries - Canada (6 projects) - United States (4 projects) [View Reviews](https://clutch.co/profile/surecall-contact-centers?verified=true#reviews) --- ### [24H Virtual](https://clutch.co/profile/24h-virtual) #### 5 out of 5 star rating (13 reviews) - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description 24H Virtual is a company specializing in Contact Center Services, offering solutions such as Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Overall, their feedback is overwhelmingly positive, with clients praising their professional call handling and flexible services. Approximately 80% of reviews emphasize their strong communication and project management skills, highlighting their ability to efficiently manage call overflow and improve customer satisfaction. [Visit Website](https://24hvirtual.com/clutch-virtual-receptionist/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 8 reviews mention Call Center Services Call Answering Support for Law Firm 5.0/5 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects. - 8 of 8 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1229) #### Experience in 8 industries 24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors. [Read All Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) ##### Legal Experience 24H Virtual has garnered positive feedback from the legal industry, particularly for their expertise in handling call-answering services. Clients appreciate their responsive and communicative approach, which aids in scaling operations efficiently. One legal director noted significant improvements in service delivery and reduced stress, emphasizing the importance of their personable attention. Overall, the sentiment reflects satisfaction with their ability to enhance operational efficiency and client relations within the legal sector. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Answering Support for Law Firm (5.0/5, Feb 24, 2022): A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1229) ##### Other Industry Experience 24H Virtual has demonstrated substantial expertise in the Other Industry through tailored solutions for businesses like appliance repair and cleaning services. Clients praise their responsive communication, punctual project delivery, and effective branding and web development efforts. Significant improvements in customer conversion rates and overall satisfaction highlight their impact. Their personalized approach, especially direct owner involvement, enhances collaboration. Potential clients in the Other Industry can expect reliable support and a commitment to continuous improvement. - 2 reviews for other industry industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Appliance Repair Company (5.0/5, Feb 23, 2022): 24H Virtual provides ongoing call center services for an appliance repair company. Their main tasks are to answer incoming customer calls and respond to emails on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1170) - Web Dev, Content Mktg & Branding for Cleaning Company (5.0/5, Oct 19, 2021): 24H Virtual built and designed a cleaning company's website. They also managed the client's branding and content marketing strategies. Two people participated in the month-long project. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/40996) ##### Financial services Experience 24H Virtual has garnered positive feedback in the Financial services industry, particularly for their professionalism and responsiveness. The CEO of a fractional CFO service praised their effectiveness in managing calls and setting appointments, leading to reduced phone traffic for his team. Their willingness to engage in smaller projects and provide dedicated support has been highlighted as a strength, indicating a partner-like approach that resonates well with clients seeking reliable assistance in the financial sector. - 2 reviews for financial services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistance for Community Credit Union (5.0/5, Jan 11, 2022): 24H Virtual contributed to the success of The North Pole Connection, a Christmas project where they would answer the phone and pretend to be an elf. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/8339) - Call Center Support for Financial Services Company (5.0/5, Apr 6, 2021): 24H Virtual offers call center support, answering calls during the day and scheduling appointments with prospective leads.  [Read Full Review](https://clutch.co/go-to-review/24h-virtual/118509) ##### Business services Experience 24H Virtual demonstrates significant expertise in the Business services industry, providing responsive and tailored virtual assistance to clients. Their strengths include effective communication, 24/7 availability, and the ability to handle sensitive situations with empathy and professionalism. Clients report measurable improvements in operational efficiency and customer relations, underpinning their positive overall sentiment. As a trusted partner, 24H Virtual is well-suited for businesses seeking reliable support in managing administrative tasks and client communications. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Virtual Solutions Provider (5.0/5, Dec 9, 2021): 24H Virtual is assisting a virtual solutions provider with their admin work and receptionist calls. The client expects them to screen calls, answer FAQs, manage their emails, and more in a 24-hour basis. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/6473) - Virtual Receptionist Services for Accounting Company (5.0/5, Mar 12, 2021): 24H Virtual provides ongoing virtual assistance support to an accounting firm with the goal of generating warm leads. They keep track of calls, listen to customer's inquiries, and redirect calls when needed. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/95455) ##### Real estate Experience 24H Virtual demonstrates strong expertise in the real estate sector, providing reliable call handling and appointment management that enhances operational efficiency for clients. Feedback highlights their professionalism, flexibility, and ability to adapt to specific needs. Clients appreciate the quality of service and effective communication, which fosters long-term partnerships. Overall sentiment is positive, making 24H Virtual a suitable choice for real estate businesses seeking dedicated support in managing client interactions. - 3 reviews for real estate industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Staff Augmentation for Real Estate Company (5.0/5, Oct 1, 2021): 24H Virtual has provided staff augmentation services for a real estate company. The team manages the client's customer inquiries. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147402) - Call Center Services for Real Estate Home Inspection Company (4.5/5, May 13, 2021): 24H Virtual provides call center services for a home inspection business. Their tasks include managing the client’s appointments and calls using scheduling software. They serve as the company’s reception staff.  [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147748) - Virtual Receptionist for Real Estate Company (5.0/5, Oct 4, 2021): 24H Virtual has provided virtual receptionists for a real estate company. The team has been working with the client for twelve hours a day, forwarding calls based on the criteria given to them. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/148064) ##### Hospitality & leisure Experience 24H Virtual has proven to be a strong partner for businesses in the Hospitality & Leisure industry, particularly in enhancing online presence and functionality. Clients commend their thorough processes, efficient communication, and user-friendly website design, which has successfully attracted more inquiries from property owners and guests. Their expertise in understanding industry needs and delivering tailored solutions results in positive client experiences, making them a commendable choice for companies seeking to improve their digital services. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Website Design for Airbnb Property Management Company (5.0/5, Oct 4, 2021): In need of website designs, an Airbnb property management company hired 24H Virtual. They built a user-friendly website, enabling guests, hosts, and property owners to access more options and review services.  [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147960) ##### Wellness & Fitness Experience 24H Virtual has received positive feedback from clients in the Wellness & Fitness industry, highlighting their expertise in customer service management. Their proactive approach and seamless integration into existing workflows have notably improved client interactions and eased administrative burdens. Clients appreciate their dedication and responsiveness, recognizing them as a partner invested in mutual growth rather than just a service provider. Overall, 24H Virtual is well-regarded for enhancing customer relations within the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service for Nonprofit Health Organization (5.0/5, Mar 25, 2021): 24H Virtual provides ongoing customer support for a nonprofit health organization. They answer calls from potential third party clients asking for educational information, health services, or product order. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/108324) ##### Transportation Experience 24H Virtual demonstrates strong expertise in the Transportation industry, particularly in providing flexible and professional call center services. Clients praise their ability to manage increased call volumes, ensuring live support during all operating hours. The dedicated team is well-trained on specific processes, resulting in seamless customer interactions. Overall, the feedback reflects a positive sentiment, highlighting their responsiveness and commitment to client needs, making them a suitable partner for businesses seeking reliable support in the Transportation sector. - 1 review for transportation industry - 1 review is 5 stars - Less than $10,000 avg. project cost - After Hours Call Center Support for Logistics & Supply Chain (5.0/5, Mar 2, 2021): A logistics and supply chain company hired 24H Virtual to provide ongoing after-hours call center support. The team also handles weekends and holiday phone inquiries for the client. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/83848) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses. [Read All Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) - Less than $10,000 (10 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 2 countries - Canada (10 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) --- ### [Line One Contact Centres Inc](https://clutch.co/profile/line-one-contact-centres) #### 4.3 out of 5 star rating (3 reviews) - $1,000+ minimum project size - 250 - 999 employees - Calgary, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 25% Customer Service Outsourcing - 20% IT Managed Services - 10% Business Consulting #### Company description Line One Contact Centres Inc is a provider of comprehensive Contact Center Services, including Customer Support Services, Inbound and Outbound Call Center operations, and Customer Care Services. Across their reviews, they are praised for their exceptional service delivery, flexibility, and responsiveness, achieving a 90% answer rate with no complaints and consistently maintaining a low margin of error. [Visit Website](https://lineone.ca) #### Well-organized projects Clients consistently commend Line One Contact Centres Inc for their exceptional project organization and responsiveness. One IT director noted their thorough monthly reviews and adherence to service level agreements, achieving a 90% call answer rate without complaints over two years. The director praised their proactive adaptation to new technologies and stable team composition, highlighting that Line One effectively manages all aspects of the service, ensuring a seamless experience. Overall, the sentiment reflects high satisfaction with their organizational capabilities. - IT Help Desk Services for National Homebuilding Company (4.5/5, Jan 9, 2023): They have excellent organization and cover everything for us. They are extremely responsive and go above and beyond their contract to help us out. We use Microsoft Teams and phone calls to communicate. [Read Full Review](https://clutch.co/go-to-review/line-one-contact-centres/175145) #### Experience in 3 industries Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors. [Read All Reviews](https://clutch.co/profile/line-one-contact-centres?verified=true#reviews) ##### Real estate Experience Line One Contact Centres Inc has demonstrated strong expertise in providing IT help desk services specifically for the real estate industry, with clients noting their excellent organization and responsiveness. The company maintains a high call answer rate and has shown adaptability to new technologies, ensuring consistent service quality. Clients also appreciate the stability of their team and the reasonable pricing, making them a reliable partner for real estate businesses seeking efficient IT support. - 1 review for real estate industry - $200,000 – $999,999 avg. project cost - IT Help Desk Services for National Homebuilding Company (4.5/5, Jan 9, 2023): A national housebuilding company hired Line One Contact Centres Inc for IT help desk services. The team provides after-hours support for tier one and two level services using ServiceNow. [Read Full Review](https://clutch.co/go-to-review/line-one-contact-centres/175145) ##### Nonprofit Experience Line One Contact Centres Inc. has demonstrated significant expertise in providing outsourced call center services tailored for the nonprofit sector, particularly in emergency response and scheduling. Clients have praised their flexibility, collaboration, and commitment to maintaining low error margins, which is critical in high-stakes environments. The ongoing partnership with a Canadian charity highlights their effective communication and integration capabilities, making them a strong candidate for nonprofits seeking reliable support in urgent situations. - 1 review for nonprofit industry - $200,000 – $999,999 avg. project cost - Call Center Services for Nonprofit Charity Org (4.5/5, Mar 17, 2022): Line One Contact Centres Inc provides remote call center outsourcing for a community social service agency. Services include triage of incoming requests via a 24/7 emergency line and after-hours scheduling. [Read Full Review](https://clutch.co/go-to-review/line-one-contact-centres/1963) ##### Consumer Products Experience Line One Contact Centres Inc has demonstrated strong expertise in supporting global customer service operations within the Consumer Products industry, notably enhancing response rates and providing multilingual support. Clients commend their flexibility, open communication, and innovative initiatives, such as live chat implementation, which have directly contributed to business improvements. Overall sentiment reflects satisfaction with their proactive approach, making them a valuable partner for companies seeking to enhance service delivery in the Consumer Products sector. - 1 review for consumer products industry - $10,000,000 + avg. project cost - Technical & Operational Support for Vehicle Manufacturer (4.0/5, Apr 21, 2021): Line One Contact Centres Inc supports the Tier 1 operations of a recreational service manufacturer. The team responds to customer calls and provides technical support that's made available in eight languages. [Read Full Review](https://clutch.co/go-to-review/line-one-contact-centres/130612) #### Very responsive Line One Contact Centres Inc is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 cities - Calgary, Alberta (1 projects) - Toronto, Ontario (1 projects) - Quebec, Quebec (1 projects) [View Reviews](https://clutch.co/profile/line-one-contact-centres?verified=true#reviews) --- ### [BitWide](https://clutch.co/profile/bitwide) #### 5 out of 5 star rating (12 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Calgary, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 15% Content Writing Services - 25% Email Marketing - 30% Sales Outsourcing #### Company description BitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs. [Visit Website](https://bitwide.com/) #### Unique expertise BitWide demonstrates unique expertise in lead generation and business development, as highlighted by a client who praised their deep understanding of industry-specific needs and collaborative approach. The client noted that BitWide exceeded expectations, effectively qualifying leads and contributing to profitability. Their agile response to market changes and commitment to client goals further underscore their specialized skills, leading to a highly positive sentiment regarding their expertise. - Lead Generation for Marketing Consultancy (5.0/5, Oct 11, 2023): BitWide treated our business relationship as collaborative, that they were fully invested in helping us meet our goals. It was extremely obvious that they are experts in their industry and went out of their way to ensure they represented our business as if they were working directly inside it. [Read Full Review](https://clutch.co/go-to-review/bitwide/240125) #### Experience in 4 industries BitWide demonstrates robust expertise in lead generation and sales outreach across diverse industries, including business services, advertising & marketing, manufacturing, and consumer products. Clients commend their adaptability, effective communication, and commitment to achieving measurable outcomes, such as increased lead qualification and profitability. Overall sentiment is positive, particularly in advertising & marketing, where BitWide's collaborative approach significantly impacts business growth. Their ability to tailor strategies to specific industry needs makes them a suitable partner for companies seeking growth in these verticals. [Read All Reviews](https://clutch.co/profile/bitwide?verified=true#reviews) ##### Consumer Products Experience BitWide has demonstrated expertise in enhancing sales outreach for the Consumer Products sector, with a focus on expanding clientele and revenue. Clients appreciate their strong communication and responsiveness, which fosters effective collaboration. One client noted impressive results in booking meetings, although timely execution of calling campaigns could be improved. Overall, BitWide's value for cost and targeted strategies make them a compelling choice for businesses in the Consumer Products industry seeking to boost their outreach efforts. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Outreach for IT Company (5.0/5, Jan 24, 2024): BitWide provided call center services for an IT company. They were responsible for connecting with prospects through LinkedIn and following up with unresponsive leads each month through phone calls. [Read Full Review](https://clutch.co/go-to-review/bitwide/263928) ##### Business services Experience BitWide has garnered positive feedback in the Business services industry for its effective lead generation and client engagement strategies. Clients appreciate the company's commitment to delivering measurable outcomes and maintaining open communication throughout projects. Their strengths include high adaptability and a trustworthy team, with the CEO's active involvement noted as a significant advantage. Overall, BitWide is viewed as a reliable partner for businesses seeking to enhance their outreach and client acquisition efforts. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing for Digital Marketing Company (5.0/5, Nov 2, 2023): BitWide was hired by a digital marketing company to help with their lead generation. They've used email and phone calls to generate quality leads for the client. [Read Full Review](https://clutch.co/go-to-review/bitwide/246335) ##### IT Services Experience BitWide demonstrates strong expertise in lead generation and sales outreach, particularly for North American markets. Clients commend their ability to deliver tailored solutions, effective communication, and adaptability in strategies, resulting in measurable lead conversion success. The company's emphasis on personal interaction and commitment to project timelines enhances client satisfaction. Overall, BitWide is well-suited for businesses seeking reliable IT service partners to bolster their sales efforts and market presence. - 2 reviews for it services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - LinkedIn & Email Outreach for Web & App Development Company (5.0/5, Nov 3, 2022): A web and app development company has hired BitWide to provide cold calling, LinkedIn, and email outreach services. They've provided prospects with quotes and brought in their visions and specifications. [Read Full Review](https://clutch.co/go-to-review/bitwide/165256) - Sales Outsourcing for ERP & BI Company (5.0/5, Nov 2, 2023): BitWide provided sales outreach services for an ERP and BI company. Their responsibilities included LinkedIn outreach and cold calling to generate leads in manufacturing, transportation, and other industries. [Read Full Review](https://clutch.co/go-to-review/bitwide/246319) ##### Advertising & marketing Experience BitWide demonstrates strong expertise in the Advertising & marketing industry, effectively delivering lead generation and outreach strategies tailored to client needs. Clients commend their collaborative approach, exceptional communication, and ability to manage projects efficiently, resulting in measurable success such as increased profitability and qualified leads. The company's strengths lie in their comprehensive service offerings, including list building and script creation, making them a reliable choice for businesses seeking impactful marketing solutions. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Marketing Strategy & Cold Calling for Marketing Agency (5.0/5, Jul 31, 2022): BitWide helped a marketing and branding agency create a marketing strategy and provide call center services to increase market share. They listed 500 companies, created a script, and offered financial support. [Read Full Review](https://clutch.co/go-to-review/bitwide/152192) - Lead Generation for Marketing Consultancy (5.0/5, Oct 11, 2023): BitWide provided lead generation, prospect outreach, and lead qualification services for a marketing consultancy. [Read Full Review](https://clutch.co/go-to-review/bitwide/240125) ##### Software Experience BitWide has received positive feedback in the Software industry for their effective lead generation and outreach strategies. Clients highlight their professionalism, adaptability, and ability to deliver measurable results, such as increased qualified leads and successful meetings. The company demonstrates strong project management and responsiveness, making them a suitable choice for businesses seeking to enhance their market presence and improve sales funnels. - 3 reviews for software industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Advertising & Marketing for Health Technology Company (5.0/5, Aug 23, 2022): BitWide led cold calling campaigns for a health technology company. They were tasked with researching contact information of prospects, reaching out to them, and getting additional information. [Read Full Review](https://clutch.co/go-to-review/bitwide/155158) - Lead Gen & LinkedIn Outreach for Developer Experience Firm (5.0/5, Mar 3, 2023): BitWide is helping a developer experience platform raise awareness about their company and generate leads via a LinkedIn outreach campaign.  [Read Full Review](https://clutch.co/go-to-review/bitwide/184597) - Call Center Services for CRM Company (5.0/5, Oct 11, 2023): BitWide provides call center services for a CRM company. Their responsibilities include ongoing cold calling, email, and LinkedIn outreach. [Read Full Review](https://clutch.co/go-to-review/bitwide/240107) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend BitWide for their competitive pricing and strong value for money, noting that their services fit within budget while delivering effective lead generation results. One client highlighted BitWide's 'good value for cost,' while another emphasized their impressive communication and responsiveness. Overall, feedback indicates satisfaction with the cost-effectiveness of their offerings, with several clients expressing a desire for even more leads but acknowledging the positive impact on their business growth. [Read All Reviews](https://clutch.co/profile/bitwide?verified=true#reviews) - Less than $10,000 (6 reviews) - $10,000 to $49,000 (3 reviews) #### Completed projects in 4 countries - Canada (6 projects) - India (1 projects) - Russia (1 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/bitwide?verified=true#reviews) --- ### [Telelink](https://clutch.co/profile/telelink) #### 4.8 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - St. John's, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Telelink is a Contact Center Services provider, offering comprehensive Inbound and Outbound Call Center solutions, including Customer Support and Phone Support services. The feedback from their clients is overwhelmingly positive, with 100% of reviewers praising their professionalism, responsiveness, and effective call handling. Clients consistently commend their impressive project management, attention to quality, and exceptional customer service. [Visit Website](https://www.answering.telelink.ca/site/home) #### Accommodating The feedback regarding Telelink's accommodating nature is overwhelmingly positive. Clients appreciate their responsiveness and willingness to adjust their processes as needed. One client noted that Telelink personnel are always welcoming and knowledgeable, adapting their questions to enhance reporting accuracy. Additionally, they consistently meet client requests promptly, even during holidays. Overall, clients express a strong satisfaction with Telelink's flexibility and commitment to supporting their needs. - Call Center Services for Moose Incident Reporting Nonprofit (5.0/5, Aug 12, 2020): Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day. Not that I can say. Even when holidays come, they’re accommodating to us. [Read Full Review](https://clutch.co/go-to-review/telelink/37617) #### 3 reviews mention Call Center Services Call Center Services for Hotel & Resorts Company 5.0/5 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. - 2 of 3 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/telelink/20989) #### Experience in 3 industries Telelink has received positive feedback across various industries, including Hospitality & Leisure, Mechanical Contracting, and Nonprofit. Clients highlight their effective customer service, responsiveness, and ability to quickly adapt to specific needs, enhancing overall customer experience. In Hospitality, they excel in handling reservation calls, while in Mechanical Contracting, they streamline urgent service calls. Nonprofit clients appreciate their personable approach and data reporting capabilities. Overall, their strengths in communication and project management make them a suitable partner across diverse sectors. [Read All Reviews](https://clutch.co/profile/telelink?verified=true#reviews) ##### Construction Experience Telelink has received positive feedback from clients in the Construction industry, highlighting their expertise in managing after-hours calls for urgent mechanical services. Clients appreciate their professional onboarding process and effective use of tools, which enhance customer experience and reduce response times. The company's ability to quickly adapt to client needs and deliver prompt, professional service has been commended, positioning them as a reliable partner for businesses seeking to improve operational efficiency in the Construction sector. - 1 review for construction industry - $10,000 – $49,000 avg. project cost - Call Center Services for Mechanical Contracting Company (4.5/5, May 30, 2022): Telelink provides call center services for a mechanical contracting company. They receive calls after hours and over the weekend for urgent plumbing, heating, and cooling issues in commercial buildings. [Read Full Review](https://clutch.co/go-to-review/telelink/20966) ##### Hospitality & leisure Experience Telelink has demonstrated expertise in the Hospitality & leisure industry, particularly by providing 24/7 reservation call services and enhancing guest interactions for clients like Bellstar Resorts. Feedback highlights their impressive account management and commitment to quality results. The positive sentiment from clients suggests that Telelink effectively maximizes conversion rates and addresses guest inquiries, making them a strong candidate for businesses seeking reliable support in this sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Hotel & Resorts Company (5.0/5, May 30, 2022): Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. [Read Full Review](https://clutch.co/go-to-review/telelink/20989) ##### Nonprofit Experience Telelink has proven to be a valuable partner for nonprofits, particularly in enhancing community safety through effective communication strategies. Their expertise in managing toll-free reporting systems has allowed organizations like SOPAC to gather critical data on moose-vehicle collisions, leading to informed governmental action. Clients commend Telelink for their personable service, responsiveness, and ability to adapt to specific needs promptly. Overall, the sentiment is overwhelmingly positive, highlighting Telelink’s strengths in collaboration and impact within the nonprofit sector. - 1 review for nonprofit industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Moose Incident Reporting Nonprofit (5.0/5, Aug 12, 2020): Telelink is the long-standing call center partner for a moose incident reporting organization. The team fields and reports calls from members of the public related to moose sightings or vehicle collisions. [Read Full Review](https://clutch.co/go-to-review/telelink/37617) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have generally expressed satisfaction with Telelink's pricing and value for money. A revenue manager highlighted that the company's competitive pricing and service promises were key factors in their selection. The president of Iron Dog Mechanical noted their extreme satisfaction with the service, emphasizing improved customer experiences and prompt responses. Additionally, the chair of SOPAC appreciated the personalized service, stating that the costs incurred were justified by the effective results achieved, showcasing overall positive sentiment towards the company's value. [Read All Reviews](https://clutch.co/profile/telelink?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) --- ### [Seologist](https://clutch.co/profile/seologist) #### 5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Advertising - 10% UX/UI Design - 10% AR/VR Development - 15% Call Center Services - 10% Content Marketing - 15% Email Marketing - 10% Public Relations - 10% Social Media Marketing - 10% Web Development #### Company description Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement. [Visit Website](https://www.seologist.com) #### Timely Clients express a highly positive sentiment regarding the timeliness of SEOlogist's services. One client noted that the team consistently delivered results ahead of schedule, stating, 'Mike and his team never once dropped the ball,' and highlighted their professionalism in underpromising and overdelivering. Additionally, the client experienced significant outcomes, including increased online visibility and leads within just two weeks of project initiation, reflecting the effectiveness and punctuality of the team's work. #### Experience in 1 industry SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers. [Read All Reviews](https://clutch.co/profile/seologist?verified=true#reviews) ##### Financial services Experience SEOlogist demonstrated exceptional expertise in the financial services sector, particularly in mortgage brokering. Clients praised their ability to enhance online visibility and generate organic leads, with one client reporting a marked increase in search rankings and brand recognition within weeks. Their professional approach, timely deliverables, and effective communication further solidify their strengths. Overall, the positive sentiment indicates that they are a strong fit for businesses seeking impactful digital marketing solutions in the competitive financial services landscape. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - SEO & Website Dev for Mortgage Company (5.0/5, Jun 10, 2020): Seologist provided SEO and lead generation. Their team overhauled the website and edited the search terms to build organic leads.  [Read Full Review](https://clutch.co/go-to-review/seologist/109502) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing. [Read All Reviews](https://clutch.co/profile/seologist?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [Peak Demand](https://clutch.co/profile/peak-demand) #### 5 out of 5 star rating (1 reviews) - $10,000+ minimum project size - $200 - $300 average hourly rate - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% AI Consulting - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Search Engine Optimization - 5% Web Design #### Company description Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions. [Visit Website](https://peakdemand.ca/) --- ### [VereQuest](https://clutch.co/profile/verequest) - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 55% Call Center Services - 45% IT Strategy Consulting #### Company description Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting. [Visit Website](https://www.verequest.com) --- ### [Jump Contact Center](https://clutch.co/profile/jump-contact-center) - < $25 average hourly rate - 10 - 49 employees - Calgary, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Jump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services. [Visit Website](https://jumpcontact.com) --- ### [Skybridge Americas](https://clutch.co/profile/skybridge-americas) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Winnipeg, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 60% Call Center Services - 30% Customer Service Outsourcing #### Company description Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](https://skybridgeamericas.com/) #### 67% of employees work in Winnipeg office Winnipeg, Canada 180 Main St 151 - 200 employees [See All Locations (2)](https://clutch.co/profile/skybridge-americas#location) --- ### [Global Empire Corporation](https://clutch.co/profile/global-empire-corporation) - $50,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Edmonton, Canada #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services. [Visit Website](https://www.globalempire.com) --- ### [VoIP.ms](https://clutch.co/profile/voipms) - 50 - 249 employees - Terrebonne, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Unified Communications Consulting & SI #### Company description Founded in 2007, VoIP.ms is an unified communications consulting & SI and answering service company. The midsize team specializes in unified communications consulting & SI and Call Center Services. [Visit Website](https://voip.ms) --- ### [Smiledog "Your Receptionist"](https://clutch.co/profile/smiledog-your-receptionist) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Bedford, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Smiledog "Your Receptionist", a small call center and Customer Service Outsourcing company, is located in Bedford, Canada. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.smiledog.io) --- ### [Alliance Answer](https://clutch.co/profile/alliance-answer) - $10,000+ minimum project size - 50 - 249 employees - Kingston, Canada #### Services Provided - Allocation of Expertise by Percentage - 75% Call Center Services - 25% Customer Service Outsourcing #### Company description Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.allianceanswer.com) --- ### [Intercon Messaging Inc.](https://clutch.co/profile/intercon-messaging) - 10 - 49 employees - Drayton Valley, Canada #### Services Provided - Allocation of Expertise by Percentage - 75% Call Center Services - 25% Customer Service Outsourcing #### Company description Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.interconmessaging.com) --- ### [RingRang](https://clutch.co/profile/ringrang) - 2 - 9 employees - Ottawa, Canada #### Services Provided - Allocation of Expertise by Percentage - 90% Call Center Services - 10% Customer Service Outsourcing #### Company description Located in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.ringrang.ca) --- ### [NCRi](https://clutch.co/profile/ncri) - 50 - 249 employees - Mississauga, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 30% Customer Service Outsourcing #### Company description NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing. [Visit Website](https://www.ncri.com/) --- ### [Answer North America](https://clutch.co/profile/answer-north-america) - < $25 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services. [Visit Website](http://www.answerna.com) --- ### [Call Centre Systems Inc.](https://clutch.co/profile/call-centre-systems) - $1,000+ minimum project size - $300+ average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 30% Commercial Brokerage Services - 20% Customer Service Outsourcing - 15% Fulfillment - 10% Sales Outsourcing #### Company description Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center Services. [Visit Website](http://www.callcentresystems.ca) --- ### [callnova](https://clutch.co/profile/callnova) - $100,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - London, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Corporate Travel Management - 20% Business Consulting - 20% Trucking #### Company description Callnova, a Business Consulting company, was founded in 2018. Based in London, Canada, the team focuses on Business Consulting and Call Center Services. [Visit Website](https://callnova.com) --- ### [HireAway](https://clutch.co/profile/hireaway) - < $25 average hourly rate - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Corporate Travel Management - 25% Customer Service Outsourcing #### Company description HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://hireaway.com/) --- ### [Big Sky Call Centers](https://clutch.co/profile/big-sky-call-centers) - 10 - 49 employees - Calgary, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 80% Call Center Services #### Company description Call center service Big Sky Call Centers is based in Calgary, Canada. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://bigskycallcenters.ca/) --- ### [AnswerPlus](https://clutch.co/profile/answerplus) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services. [Visit Website](https://www.answerplus.ca/) --- ### [Eazy Virtual Services](https://clutch.co/profile/eazy-virtual-services) - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 30% Call Center Services - 30% Business Consulting - 15% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Founded in 2022, Eazy Virtual Services is a Business Consulting company. Their services include Business Consulting and Call Center Services. [Visit Website](https://eazyvirtual.com/) --- ### [Annuities HQ](https://clutch.co/profile/annuities-hq) - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Email Marketing - 20% Sales Outsourcing - 20% Pay Per Click - 20% Social Media Marketing #### Company description Based in Toronto, Canada, Annuities HQ is a social media marketing agency. They offer Social Media Marketing and Email Marketing. [Visit Website](https://www.annuitieshq.com/) --- ### [Select Call Centre](https://clutch.co/profile/select-call-centre-0) - 10 - 49 employees - Edmonton, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Select Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services. [Visit Website](https://selectcall.ca/) --- ### [Qallus JSR Inc.](https://clutch.co/profile/qallus-jsr) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://qallusinc.com/) --- ### [Aptitude 360 Inc](https://clutch.co/profile/aptitude-360) - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Aptitude 360 Inc is a call center and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2019. [Visit Website](https://aptitude360.ca/) --- ### [FTalent](https://clutch.co/profile/ftalent) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 60% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer service talent to handle your front-line support, back-office operations, technical support, and more. Our pre-vetted and certified agents are available 24/7, offering flexible solutions with no setup fees or lock-in contracts. Whether you're in e-commerce, healthcare, financial services, or telecom, FTalent tailors its solutions to meet your unique business needs, delivering exceptional results that enhance customer satisfaction and drive growth. [Visit Website](https://ftalent.co) #### 33% of employees work in Montréal office Montréal, Canada 1000 Sherbrooke St W 6 - 9 employees [See All Locations (3)](https://clutch.co/profile/ftalent#location) --- ### [TAS-PAGE](https://clutch.co/profile/tas-page) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Peterborough, Canada #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Customer Service Outsourcing #### Company description TAS-PAGE is a telephone answering service. Located in Peterborough, Canada, the firm was founded in 1952. Their team provides Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.taspage.com/) --- ### [Clarity Accounting & Business Consulting](https://clutch.co/profile/clarity-accounting-business-consulting) - 2 - 9 employees - Ottawa, Canada #### Services Provided - Allocation of Expertise by Percentage - 40% Accounting - 10% Call Center Services - 10% Finance & Accounting Outsourcing (FAO) - 20% Financial Consulting - 20% Business Consulting #### Company description Based in Ottawa, Canada, Clarity Accounting & Business Consulting is an Accounting company. The team provides Accounting and Business Consulting. [Visit Website](https://www.clarityaccounting.ca/) --- ### [Transworld Systems Canada Inc.](https://clutch.co/profile/transworld-systems-canada) - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 35% Call Center Services - 35% Funding & Investment #### Company description Headquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment. [Visit Website](https://tsico.ca/en/) --- ### [Kontact Consulting](https://clutch.co/profile/kontact-consulting) - $5,000+ minimum project size - $150 - $199 average hourly rate - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Branding - 20% Call Center Services - 15% Graphic Design - 20% IT Strategy Consulting - 20% Business Consulting - 10% Video Production #### Company description Kontact Consulting is an IT strategy consulting company. The team offers IT strategy consulting and Business Consulting, and the company is located in Toronto, Canada and Karachi, Pakistan. [Visit Website](https://www.kontactconsulting.com/) --- ### [BluCollarAi](https://clutch.co/profile/blucollarai) - 2 - 9 employees - Calgary, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% AI Agents - 20% Call Center Services - 30% Conversion Optimization #### Company description BluCollarAi is an AI Agents company. Located in Calgary, Canada, their small team specializes in AI Agents and Conversion Optimization. The firm was established in 2026. [Visit Website](https://blucollarai.ca) --- ### [Pro Collections Limited](https://clutch.co/profile/pro-collections) - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Financial Advising & Planning - 25% Funding & Investment #### Company description Pro Collections Limited is a small Toronto, Canada-based call center. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://procollections.ca/#slider) --- ### [Profcallcenter](https://clutch.co/profile/profcallcenter-0) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 60% Call Center Services - 20% Sales Outsourcing #### Company description Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing. [Visit Website](https://profcallcenter.com) #### 31% of employees work in Toronto office Toronto, Canada Parkcrest Dr 2 - 5 employees +14378370101 [See All Locations (2)](https://clutch.co/profile/profcallcenter-0#location) --- ### [PatientSERV](https://clutch.co/profile/patientserv) - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 30% Call Center Services - 20% Corporate Training & Coaching - 20% IT Strategy Consulting #### Company description Phone answering service PatientSERV was founded in 2013. Based in Toronto, Canada, the team focuses on Call Center Services and Back Office Outsourcing. [Visit Website](https://patientserv.ca/) --- ### [Boost Legal Support](https://clutch.co/profile/boost-legal-support) - 2 - 9 employees - Calgary, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 80% Staffing #### Company description Boost Legal Support is a Staffing company established in 2017. The small team provides Staffing and Call Center Services. [Visit Website](https://www.boostlegalsupport.com/) --- ### [TeleMED Diagnostic Management](https://clutch.co/profile/telemed-diagnostic-management) - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 20% Compliance Consulting - 20% IT Managed Services - 10% IT Strategy Consulting - 10% Business Consulting - 20% Application Testing #### Company description TeleMED Diagnostic Management is a Toronto, Canada-based IT managed services company. The team provides IT managed services and Application Testing. [Visit Website](https://www.telemeddiagnostic.com/) --- ### [Mekka Communications Incorporated](https://clutch.co/profile/mekka-communications-incorporated) - < $25 average hourly rate - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Small telephone answering service Mekka Communications Incorporated, is in Toronto, Canada. The team offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.mekkacommunications.com/) --- ### [Matayo Solutions](https://clutch.co/profile/matayo-solutions) - 2 - 9 employees - Hamilton, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% UX/UI Design - 10% BI & Big Data Consulting & SI - 10% Call Center Services - 40% Cybersecurity - 10% Robotics Process Automation - 10% Web Design - 10% Web Development #### Company description Matayo Solutions is a Cybersecurity company launched in 2020. The team focuses on Cybersecurity and Web Design and is in Houston, Texas and Hamilton, Canada. [Visit Website](https://matayo-ai.com/) #### 50% of employees work in Hamilton office Hamilton, Canada Lesterwood street 1 employees +1.365.324.2933 [See All Locations (2)](https://clutch.co/profile/matayo-solutions#location) --- ### [AnswerForce](https://clutch.co/profile/answerforce) #### 4.4 out of 5 star rating (18 reviews) - 1,000 - 9,999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description AnswerForce is a comprehensive contact center services provider, specializing in customer support, inbound call center, and telephonic support. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their responsiveness, adaptability, and professionalism. Their ability to tailor call handling scripts and manage complex customer interactions is frequently highlighted by clients from diverse industries. [Visit Website](https://www.answerforce.com/lp/answering-service?utm_source=clutch.co&utm_medium=referral) #### 8 reviews mention Virtual receptionist Virtual receptionist Experience Overall, AnswerForce received overwhelmingly positive feedback for their virtual receptionist services, with approximately 90% of reviews praising their responsiveness and professionalism. Clients highlighted their ability to provide 24/7 support, adaptability to business needs, and user-friendly systems, with 93% of clients reporting successful appointment bookings through their service. Areas for improvement included cost reduction and enhanced training, but the general sentiment remains highly favorable, emphasizing their valuable impact on client communication. - 6 of 8 Virtual receptionist reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/answerforce#review-120965) #### Experience in 9 industries AnswerForce has demonstrated expertise across various industries including Energy, Financial Services, Education, and Retail. Clients commend their effective call management, responsiveness, and the ability to customize scripts to fit unique needs. Overall sentiment is highly positive, particularly in the Energy and Financial sectors, where their services improved customer accessibility. However, there are mentions of challenges in the Utilities and IT sectors. Companies seeking reliable answering services and a high level of customer interaction may find AnswerForce particularly beneficial. [Read All Reviews](https://clutch.co/profile/answerforce?verified=true#reviews) ##### Energy & natural resources Experience AnswerForce has demonstrated considerable expertise in the Energy & natural resources industry, particularly in providing seamless call answering services for oil and gas companies. Clients have praised their ability to customize complex scripts and maintain high professionalism in communication. The company's responsiveness and adaptability to specific client needs have contributed positively to operational efficiency, leading to enhanced customer interactions. Overall, AnswerForce is well-regarded for delivering comprehensive service solutions that align with the demands of the industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Answering Service for Oil & Gas Service Company (5.0/5, Aug 23, 2021): AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/answerforce/114682) ##### Financial services Experience AnswerForce is recognized for its exceptional responsiveness and personalized service in the Financial services industry, particularly in online payment solutions for government entities. Clients appreciate the 24/7 support provided to users, highlighting the expertise in crafting effective communication scripts tailored to specific business needs. The company's ability to adapt to client feedback and project demands reinforces its strong reputation, making it a reliable choice for businesses seeking dedicated customer service solutions. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Government Payment Portal (5.0/5, Mar 30, 2021): AnswerForce provides after-hours phone answering services for an online payment portal. The team follows a script and helps callers complete their payments successfully. [Read Full Review](https://clutch.co/go-to-review/answerforce/112624) ##### Consulting Experience AnswerForce demonstrates strong expertise in the Consulting industry, particularly in streamlining processes for clients. Feedback highlights their excellent customer service and effective collaboration, with clients noting a successful enhancement of call center operations. The positive sentiment around their responsiveness and ability to deliver impactful solutions suggests they are well-suited for businesses seeking to optimize workflows and improve operational efficiency. - 1 review for consulting industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Management Consultants (5.0/5, Mar 11, 2021): A management consulting company partnered with AnswerForce in order to provide call center services so that they can streamline their overall processes. [Read Full Review](https://clutch.co/go-to-review/answerforce/94572) ##### Nonprofit Experience AnswerForce has received positive feedback from nonprofit clients, particularly for their expertise in creating accessible communication systems for congregations. Their solutions have proven impactful, notably improving response times during emergencies. Clients appreciate their prompt customer service, efficient billing, and comprehensive training. The overall sentiment is one of satisfaction, indicating that AnswerForce is a strong fit for nonprofits seeking tailored communication solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Church (5.0/5, Mar 8, 2021): AnswerForce set up a 24/7 call management system that connects callers to pastors in case of emergency. They also have a web portal that logs recordings and tracks the time and reason of each call. [Read Full Review](https://clutch.co/go-to-review/answerforce/89681) ##### Human Resources Experience AnswerForce has received positive feedback from clients in the Human Resources sector for their professionalism and responsiveness. Their proactive call handling and customized scripts demonstrate a strong understanding of HR needs. Clients appreciate the continual improvement in service and the effective call management system. While there is room for enhanced training, overall sentiment reflects high satisfaction with their impact on client operations, making them a reliable choice for HR-related projects. - 1 review for human resources industry - Less than $10,000 avg. project cost - Call Center Services for HR & Payroll Consulting Co (4.5/5, Feb 19, 2021): AnswerForce answers incoming calls for an HR and payroll consulting firm. Following a script, they try to understand the purpose of each call and sort them base on urgency before forwarding them to the client. [Read Full Review](https://clutch.co/go-to-review/answerforce/75000) ##### Construction Experience The reviews highlight the company's expertise in providing reliable and scalable communication solutions for the Construction industry. Clients appreciate the consistent availability of service, which enhances customer interaction even during off-hours. The courteous staff and effective communication integration significantly improve operational convenience, making the company a strong fit for businesses seeking to enhance their client engagement and service responsiveness in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Answering Services for Construction Company (5.0/5, Jul 7, 2017): The company needed to answer every single phone call they received. AnswerForce consistently answered the phone and they also emailed and texted client messages. [Read Full Review](https://clutch.co/go-to-review/answerforce/121133) ##### Education Experience AnswerForce has demonstrated significant expertise in the Education industry, particularly in client management for tutoring services. Clients appreciate their ability to seamlessly handle inquiries and schedule consultations, achieving a remarkable 93% booking success rate. The company's proactive communication, adaptability, and high-quality service have garnered positive feedback, with clients often unaware they are speaking to an external service. Overall, AnswerForce is a strong fit for educational businesses seeking reliable, responsive support. - 1 review for education industry - Less than $10,000 avg. project cost - Answering Services & Inbound Client Mgmt for Tutoring Co (4.0/5, Apr 30, 2020): AnswerForce provides inbound client management services to a tutoring company. They answer calls from new and recurring clients and schedule consultation appointments. [Read Full Review](https://clutch.co/go-to-review/answerforce/74929) ##### Information technology Experience AnswerForce has received positive feedback highlighting their professional and effective Business Process Outsourcing services. Clients commend their excellent service quality, multichannel CRM options, and personalized customer attention, contributing to substantial monthly savings. The overall sentiment reflects strong client satisfaction, indicating that their expertise and competitive pricing make them a valuable partner for businesses in the Information Technology sector seeking reliable outsourcing solutions. - 1 review for information technology industry - $50,000 – $199,999 avg. project cost - Appointment Scheduling and Customer Orders for IT Company (4.0/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/answerforce/37119) ##### Manufacturing Experience The reviews indicate strong satisfaction among clients in the Manufacturing industry regarding the provider's expertise in managing inbound services. Clients highlight the company's ability to enhance customer call management, resulting in improved business outcomes and increased customer engagement. The provider's responsiveness and effectiveness in reducing operational costs are notable strengths. Overall, their services have positively impacted clients' versatility and growth, suggesting a strong fit for businesses seeking to optimize their inbound communication. - 1 review for manufacturing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Inbound Appointment Setting for Manufacturing Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/answerforce/25014) ##### Business services Experience AnswerForce has demonstrated strong expertise in the business services industry, particularly in providing call answering solutions for small businesses and franchises. Clients emphasize their responsiveness, flexibility, and cost-effectiveness, with one noting a remarkable 508% ROI. The integration of advanced tools like chat functions and customer scheduling systems enhances client operations. Overall, the positive sentiment underscores AnswerForce's ability to support businesses in improving customer engagement and operational efficiency, making them a viable partner for prospective clients. - 2 reviews for business services industry - 2 reviews are 5 stars - Unknown avg. project cost - Answering Services for Handyman Service Company (5.0/5, Jul 7, 2017): AnswerForce helped the company take on more outbound calls, an important part of their operations. [Read Full Review](https://clutch.co/go-to-review/answerforce/120965) - Answering Service for Window Cleaning Company (5.0/5, Jul 7, 2017): AnswerForce provided overflow service, including on evenings and weekends. They also offered a calendaring system and a live chat function on the company's website.  [Read Full Review](https://clutch.co/go-to-review/answerforce/121096) ##### Retail Experience AnswerForce has received positive feedback from clients in the Retail industry, highlighting their expertise in inbound services and call management. Clients report increased productivity, saving up to 100 hours monthly and $1,500 in operational costs. Their strengths include exceptional customer service and the ability to streamline operations, allowing retail employees to focus on core tasks. Overall, clients express satisfaction, indicating that AnswerForce is a suitable partner for retail businesses seeking to enhance efficiency. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - 24-Hour Customer Support for Retail Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/answerforce/146281) ##### Utilities Experience Feedback in the Utilities industry indicates significant dissatisfaction with the provider's services. Clients reported major issues such as ineffective communication, unclear email correspondence, and a lack of professionalism. The inability to support workflow effectively and the overwhelming volume of unfiltered communication led to frustration. Overall, potential clients in the Utilities sector may find this company lacks the expertise and reliability necessary for their operational needs. - 1 review for utilities industry - Less than $10,000 avg. project cost - Answering Services for Heating & Air Conditioning Company (0.5/5, Apr 4, 2020): AnswerForce was responsible for handling a heating and ventilation company's phone calls. They were also tasked with making calls to pre-existing customers, booking appointments, and forwarding inquiries. [Read Full Review](https://clutch.co/go-to-review/answerforce/51852) ##### IT Services Experience AnswerForce demonstrates exceptional expertise in managed IT services, receiving high praise for its customer-centric approach and seamless integration capabilities. Clients report significant improvements in call management, staff efficiency, and overall customer service. The simplicity of setup and proactive support from consultants highlight their strengths in delivering tailored solutions. With a strong emphasis on communication and client satisfaction, AnswerForce is well-positioned to meet the needs of businesses seeking reliable IT services. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering Services for IT Services Firm (5.0/5, Nov 16, 2020): AnswerForce provides phone management services to an IT company to make sure that all their third-party client's needs and concerns are attended to. They were hired because of their cost-effective solutions. [Read Full Review](https://clutch.co/go-to-review/answerforce/114784) #### 3.5 out of 5.0 rating for cost What Clients Have Said Overall, clients express satisfaction with AnswerForce's pricing and value for money. Many reviews highlight that their costs are competitive compared to other services, providing robust features and responsive customer service. For instance, one client noted that AnswerForce's pricing fit their budget while offering greater functionality than previous providers. Another mentioned a significant ROI of 508%. However, a few clients suggested that prices could be lower, indicating mixed sentiments regarding cost-effectiveness. [Read All Reviews](https://clutch.co/profile/answerforce?verified=true#reviews) - Less than $10,000 (6 reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (1 reviews) #### 5% of employees work in Toronto office Toronto, Canada 99 Yorkville Avenue 76 - 100 employees 800 858 1426 [See All Locations (3)](https://clutch.co/profile/answerforce#location) --- ### [BaseTend Inc.](https://clutch.co/profile/basetend) - 2 - 9 employees - Fredericton, Canada #### Services Provided - Allocation of Expertise by Percentage - 75% Call Center Services - 25% Customer Service Outsourcing #### Company description Small call center company BaseTend Inc., is located in Fredericton, Canada. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.basetend.com/) --- ### [Virtual Assistant Canada](https://clutch.co/profile/virtual-assistant-canada) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Vancouver, Canada #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Call Center Services - 10% Customer Service Outsourcing - 10% IT Managed Services - 10% Web Design #### Company description Virtual Assistant Canada is a small Vancouver, Canada-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services. [Visit Website](https://virtualassistantcanada.ca) --- ### [Rezolves](https://clutch.co/profile/rezolves) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Mississauga, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Rezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication. [Visit Website](https://rezolves.com) #### 14% of employees work in Mississauga office Mississauga, Canada 150-77 City Center Drive, Mississauga, ON L5B 1M5 6 - 9 employees +1 (416) 648-7581 [See All Locations (2)](https://clutch.co/profile/rezolves#location) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.