# Top Call Center Services & Voice Services in Oshawa Recommended Call Centers companies in Oshawa include ContactPoint 360, Purple Sales, Top Virtual Assistant, Task Virtual, Martal Group, Pathway Communications, Apex Meeting Solutions, PROSOLUTIONS BPO, Portage Sales, The Sales Factory. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Call Center Services & Voice Services in Oshawa Ratings Updated: Jul 14, 2026 ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Detail-oriented Clients consistently highlight ContactPoint 360's detail-oriented approach, noting their professionalism and commitment to customer success. One client emphasized their 'attention to detail' and responsiveness during project management, which contributed to improved customer satisfaction scores and consistent service quality. The leadership's support and the team's organization were also praised, reinforcing the overall positive sentiment regarding the company's meticulousness in handling tasks and implementing feedback efficiently. - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes. The professionalism, attention to detail, and commitment to customer success were impressive. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### Reviewed 2 times in the past 6 months Recent reviews highlight ContactPoint 360's effective customer support and operational assistance, with clients noting improved response times and positive customer feedback. A Sales Manager from Vincario emphasized their commitment to quality and seamless integration with internal processes, while a UX UI designer praised their flexibility and collaborative spirit. Both clients appreciated timely deliverables and responsiveness, with suggestions for more detailed performance reporting as the only area for improvement. Overall, the sentiment is highly positive. - 2 of 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/contactpoint-360?sort_by=date_desc&verified=true#reviews) #### Experience in 3 industries ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Advertising & marketing - Automotive - Consumer products & services #### 10% of employees work in Toronto office Toronto, Canada 1880 O'Connor Drive 201 - 250 employees 888-257-9892 [See All Locations (9)](https://clutch.co/profile/contactpoint-360#location) --- ### [Purple Sales](https://clutch.co/profile/purple-sales) #### 4.7 out of 5 star rating (25 reviews) - $10,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 5% Content Marketing - 10% CRM Consulting and SI - 5% Email Marketing - 50% Sales Outsourcing - 10% Search Engine Optimization - 10% Web Design #### Company description Purple Sales is a company specializing in outbound call center and telemarketing services. Across its reviews, Purple Sales is praised for its detailed reporting, adaptability, and effective handling of outbound calls and lead generation, with 90% of reviewers noting their professional project management and consistent results. Clients also commend their alignment with company values and strong team integration. [Visit Website](http://www.mypurplesales.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 5 times in the past 6 months Recent client feedback for Purple Sales highlights their effective lead generation and sales support capabilities. Clients noted improvements in conversion rates and response times, with one remarking on their impressive adaptability and quick turnaround. Communication was consistently praised, with timely project delivery and actionable insights provided. However, some clients suggested a need for more proactive strategic recommendations and adjustments in outreach strategies, indicating a desire for enhanced collaboration. - 5 of 5 reviews are 5 stars - 3 new reviews for Call Center Services services - $10,000 – $49,000 avg. project cost [Read 5 Recent Reviews](https://clutch.co/profile/purple-sales?sort_by=date_desc&verified=true#reviews) #### Experience in 12 industries Purple Sales has garnered positive feedback across various industries, including Education, Medical, Cybersecurity, Energy, Telecommunications, and Software. Clients praised their expertise in lead generation and appointment setting, noting significant improvements in conversion rates and overall sales processes. In the Education sector, they enhanced sales pipelines, while in Medical, they effectively increased market awareness. Their communication skills and adaptability to client needs were universally recognized strengths, making them a strong candidate for organizations seeking to optimize their sales strategies. [Read All Reviews](https://clutch.co/profile/purple-sales?verified=true#reviews) - Medical - Human Resources - Information technology - IT Services - Business services - Non-profit - Advertising & marketing - Media - Consumer products & services - Telecommunications - Other industries - Energy & natural resources - Software #### Completed projects in 3 countries - Canada (16 projects) - France (2 projects) - United States (5 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 2 languages: - English - French [View Reviews](https://clutch.co/profile/purple-sales?verified=true#reviews) #### 6 reviews from clients near Oshawa Review Rating from Clients - 5.0 out of 5.0 - Overall: 4.8 - Quality: 4.8 - Schedule: 4.9 - Cost: 4.8 - Willing to Refer: 4.8 Clients in Ontario praise Purple Sales for their expertise in lead generation, sales pipeline development, and strategic outreach across diverse industries. They value the company's professionalism, timely delivery, and ability to adapt strategies, resulting in increased meetings, conversions, and revenue growth. [Read Local Reviews](https://clutch.co/profile/purple-sales?verified=true#reviews) --- ### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant) #### 5 out of 5 star rating (72 reviews) - $1,000+ minimum project size - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 30% Back Office Outsourcing - 10% Call Center Services - 30% Content Writing Services - 10% Search Engine Optimization - 10% Social Media Marketing #### Company description Top Virtual Assistant is a company specializing in Contact Center Services, offering comprehensive solutions such as Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Reviews reflect high satisfaction with 95% of feedback highlighting their professionalism, adaptability, and effective communication. Approximately 80% of clients commend their ability to streamline processes and improve efficiency, enhancing customer satisfaction and operational focus. [Visit Website](https://topvirtualassistant.pro) #### Well-organized projects Clients consistently praised Top Virtual Assistant for their well-organized project management, noting that deliverables were completed on time and communication was clear and proactive. For instance, one client highlighted their ability to adapt quickly to changing needs, while another emphasized the improved efficiency in operations due to their structured approach. Overall, the sentiment reflects a high level of satisfaction with their organizational discipline and responsiveness, contributing significantly to clients' operational success. - Back Office Outsourcing for Locksmith Company (5.0/5, Aug 15, 2025): Their project management was highly organized, with all tasks and calls handled on time. They were responsive to our needs, quickly adapting to any changes or special requests. Communication was smooth and proactive, ensuring nothing was overlooked. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398481) - Call Center Services for Construction Management Software Co (5.0/5, Aug 18, 2025): Top Virtual Assistant managed the project in an organized and professional way. They consistently delivered tasks on time and were very responsive to our needs, often adjusting quickly to any changes or special requests. Communication was smooth and proactive, which made it easy for us to stay updated on progress and trust that our customer support operations were being handled effectively. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399154) - Back-Office Support for Nonprofit Organization (5.0/5, Nov 29, 2025): Project management was smooth and reliable. Deliverables were consistently delivered on schedule. Communication was clear and prompt; whenever there was a task update or a change required, the team responded quickly and efficiently. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/422729) - Back Office Outsourcing for Childcare Academy (5.0/5, Dec 15, 2025): Their project management was excellent they were organized, proactive, and always kept me informed with regular updates. Tasks were completed on time, and deadlines were respected. Whenever I needed something changed or updated, they responded quickly and professionally. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/425548) - Virtual Assistant Services for Daycare Center (5.0/5, Dec 19, 2025): Project management was excellent. The team was organized, communicated regularly, and consistently met deadlines. They were responsive to our requests and adapted to our changing needs with professionalism and care. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426677) #### Reviewed 2 times in the past 6 months In recent reviews, clients praised Top Virtual Assistant for their professionalism, efficiency, and strong communication skills. A towing service noted improved response times and organized customer communication, while a repair service highlighted faster inquiry responses and increased scheduled appointments. Both clients emphasized the reliability of the team and their ability to handle tasks proactively. Overall sentiment is highly positive, with only minor suggestions for improvement regarding onboarding processes. - 2 of 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/top-virtual-assistant?sort_by=date_desc&verified=true#reviews) #### Experience in 15 industries Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) - Contracting - Agriculture - Non-profit - IT Services - Real estate - Retail - Advertising & marketing - Software - Financial services - Home Services - Supply Chain, Logistics, and Transport - Business services - Insurance - Education - Construction - Automotive #### 26% of employees work in Toronto office Toronto, Canada 161 Bay Street 21 - 30 employees [See All Locations (7)](https://clutch.co/profile/top-virtual-assistant#location) --- ### [Task Virtual](https://clutch.co/profile/task-virtual) #### 5 out of 5 star rating (65 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Call Center Services - 10% Data Annotation Services - 20% Sales Outsourcing - 20% Search Engine Optimization #### Company description Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences. [Visit Website](https://www.taskvirtual.com/call-answering-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ca-call-centers-oshawa) #### Flexible Client feedback regarding Task Virtual highlights their flexibility and adaptability in various operational contexts. For instance, one client noted their ability to quickly adjust to new processes and maintain effective communication, stating they 'looked for ways to make the process smoother.' Another client emphasized Task Virtual's responsiveness and problem-solving skills, appreciating their willingness to accommodate changing requirements. Overall, the sentiment is positive, with clients expressing satisfaction with the company's flexibility and commitment to enhancing workflows. - BPO Services for Creative Design Agency (5.0/5, May 17, 2022): We're impressed with their ability to provide solutions to every problem. I have worked with many companies some of them do not adjust and try not to be flexible with any requirement that comes in. Obviously every company needs improvement nobody is perfect. We did face some issues, which we conveyed to them and they sorted out very quickly. [Read Full Review](https://clutch.co/go-to-review/task-virtual/19313) #### Responsive Task Virtual is responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 6 countries - Australia (1 projects) - Canada (4 projects) - Germany (1 projects) - Ireland (1 projects) - United States (7 projects) - England (1 projects) This provider is available in 12 time zones: - Middle East Time (MET) - India Standard Time (IST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) - New Zealand Standard Time (NST) This provider is fluent in 7 languages: - English - Spanish - French - Bengali - Hindi - Panjabi - Sindhi [View Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) #### 2 reviews from clients near Oshawa Review Rating from Clients - 5.0 out of 5.0 - Overall: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 Reviewers in Toronto highlight Task Virtual's ability to improve operational efficiency and customer support with dedicated virtual assistants, leading to higher satisfaction and smoother workflows. [Read Local Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) --- ### [Martal Group](https://clutch.co/profile/martal-group) #### 4.8 out of 5 star rating (109 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Oakville, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% AI Agents - 10% Call Center Services - 10% Email Marketing - 70% Sales Outsourcing #### Company description Martal Group is a company specializing in lead generation and sales engagement through Contact Center Services, leveraging email outreach, phone support, and LinkedIn interactions. Reviews highlight their ability to understand client needs with 75% positive feedback on their adaptability and strategic insights. However, some clients noted areas for improvement in responsiveness and handling campaign metrics, with 20% suggesting quicker incorporation of feedback. [Visit Website](https://martal.ca/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Personable Clients consistently highlight Martal Group's personable approach, noting their ability to act as an extension of the client's team. For instance, a CEO praised their combination of professionalism with a personalized touch, stating they quickly understood business needs and delivered results with care. Additionally, a Customer Success Manager emphasized the value of one-on-one meetings and the tailored recommendations provided. Overall, the sentiment regarding Martal Group's personable nature is overwhelmingly positive, with no reported areas for improvement. - Email Mktg & Sales Outsourcing for Document Collection Co (5.0/5, Apr 12, 2024): I find their personalized approach the most impressive and unique, especially the one-on-one meetings. They are on time for our meetings and they have responded to our needs by answering our questions and showcasing which of their and our campaigns work. We have been able to improve our situation. [Read Full Review](https://clutch.co/go-to-review/martal-group/281962) - Lead Gen & Business Development for Software Dev Company (5.0/5, Aug 28, 2025): What impressed us most was their ability to act as a true extension of our team. They combined professionalism with a personalized approach, quickly understanding our business needs and delivering results with consistency and care. [Read Full Review](https://clutch.co/go-to-review/martal-group/401663) #### 4.6 out of 5.0 rating for cost What Clients Have Said Martal Group's clients consistently highlight their strong value for money, noting that their pricing fits budgets while delivering high-quality leads and measurable outcomes. One client remarked on the 'good value for cost,' while another emphasized the importance of Martal’s focus on qualified leads over mere volume. Overall, feedback indicates a positive sentiment regarding cost-effectiveness, with clients appreciating the quality of service relative to investment. [Read All Reviews](https://clutch.co/profile/martal-group?verified=true#reviews) - $10,000 to $49,000 (59 reviews) - Less than $10,000 (13 reviews) - $50,000 to $199,999 (10 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 18 countries - Australia (2 projects) - Armenia (1 projects) - Bosnia and Herzegovina (1 projects) - Brazil (1 projects) - Canada (20 projects) - Taiwan (1 projects) - Denmark (1 projects) - Finland (1 projects) - France (1 projects) - Germany (4 projects) - India (3 projects) - Israel (7 projects) - Pakistan (1 projects) - Romania (1 projects) - Russia (3 projects) - Ukraine (1 projects) - United States (53 projects) - England (1 projects) This provider is available in 2 time zones: - Eastern Standard Time (EST) - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/martal-group?verified=true#reviews) #### 1 Review mentions Call Center Services in Oshawa - 1 of 1 Oshawa-based review is 5 stars - Less than $10,000 avg. project cost for Call Center Services services in Oshawa Call Center Services project highlight Sales Outsourcing for MS Unified Support Alternative Firm 4.5/5 — Martal Group provides sales outsourcing services for a Microsoft Unified Support alternative provider. The team handles lead generation, appointment setting, email outreach, and phone outreach. [Read More](https://clutch.co/go-to-review/martal-group/446752) [Read Similar Reviews](https://clutch.co/profile/martal-group?location=3781&service_provided=field_pp_sl_call_center_services&verified=true#reviews) --- ### [Pathway Communications](https://clutch.co/profile/pathway-communications) - $1,000+ minimum project size - $150 - $199 average hourly rate - 50 - 249 employees - Markham, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 15% Cloud Consulting & SI - 35% IT Managed Services - 20% Cybersecurity #### Company description IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services. [Visit Website](https://www.pathcom.com) --- ### [Apex Meeting Solutions](https://clutch.co/profile/apex-meeting-solutions) - $1,000+ minimum project size - $25 - $49 average hourly rate - 2 - 9 employees - Whitby, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Call Center Services - 10% Email Marketing - 75% Sales Outsourcing #### Company description Sales Outsourcing company Apex Meeting Solutions is located in Whitby, Canada. Their services include Sales Outsourcing and Call Center Services. [Visit Website](https://apexbusinessleads.com/) --- ### [PROSOLUTIONS BPO](https://clutch.co/profile/prosolutions-bpo) - 10 - 49 employees - Ajax, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Customer Service Outsourcing - 5% Document Digitization & Management - 5% Finance & Accounting Outsourcing (FAO) - 5% IT Managed Services - 5% IT Strategy Consulting - 30% Sales Outsourcing #### Company description PROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing. [Visit Website](https://www.prosolutionsbpo.com/) --- ### [Portage Sales](https://clutch.co/profile/portage-sales) #### 5 out of 5 star rating (13 reviews) - $10,000+ minimum project size - $300+ average hourly rate - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Corporate Training & Coaching - 50% Sales Outsourcing #### Company description Portage Sales is a strategic sales and leadership development firm offering tailored solutions to improve sales performance, team cohesion, and client engagement. Across their reviews, clients consistently report transformative outcomes, including sales growth of up to 40%, effective leadership training, and enhanced client interaction quality. Approximately 90% of reviews highlight Portage's personalized, empathetic approach and exceptional project management, with no significant areas for improvement noted. [Visit Website](https://www.portagesales.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experience in 6 industries Portage Sales has demonstrated significant expertise across various industries including Electric, Advertising & Marketing, Financial Services, and Hospitality. Clients reported enhanced team performance, improved sales processes, and successful client engagements, highlighting Portage's tailored training approach and strong communication skills. Overall sentiment is highly positive, with clients valuing their adaptability, personalized methods, and the measurable impact on sales and team dynamics. [Read All Reviews](https://clutch.co/profile/portage-sales?verified=true#reviews) - Hospitality & leisure - IT Services - Electric - Advertising & marketing - Software - Financial services - Business services #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Portage Sales' competitive pricing and exceptional value for money. Feedback indicates that the company's services fit within budget constraints while delivering significant results, such as record sales and improved team performance. Clients from EECOL Electric and Vigorate noted that Portage's tailored approach and effective training created a strong return on investment, making them a preferred partner for enhancing sales capabilities. [Read All Reviews](https://clutch.co/profile/portage-sales?verified=true#reviews) - $10,000 to $49,000 (5 reviews) - $50,000 to $199,999 (3 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Canada (9 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/portage-sales?verified=true#reviews) #### 6 reviews from clients near Oshawa Review Rating from Clients - 5.0 out of 5.0 - Overall: 4.9 - Quality: 4.8 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.9 Ontario-based clients commend Portage Sales for their strategic insights, strong project management, and capacity to adapt quickly, resulting in measurable improvements in communication, customer understanding, and team performance across various industries. [Read Local Reviews](https://clutch.co/profile/portage-sales?verified=true#reviews) --- ### [The Sales Factory](https://clutch.co/profile/sales-factory) #### 4.7 out of 5 star rating (23 reviews) - $25,000+ minimum project size - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Call Center Services - 15% Market Research - 70% Sales Outsourcing #### Company description The Sales Factory is a leading company in telemarketing services, focusing on outbound call center and lead generation solutions. Across multiple reviews, 100% of clients praised their professionalism, adaptability, and effective communication. Their ability to deliver high-quality leads and successfully book meetings consistently enhanced clients' sales pipelines and conversion rates. [Visit Website](https://www.thesalesfactory.com/get-started/clutch?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 4.6 out of 5.0 rating for cost What Clients Have Said The Sales Factory has received positive feedback regarding their cost-effectiveness and value for money. Clients frequently highlighted their pricing fitting within budgets and providing good value for the services rendered. For instance, one client noted 'good value for cost,' while another emphasized their 'pricing fit our budget.' Overall, clients expressed satisfaction with the return on investment achieved through their engagements, often citing significant increases in lead generation and sales opportunities. [Read All Reviews](https://clutch.co/profile/sales-factory?verified=true#reviews) - $10,000 to $49,000 (5 reviews) - $50,000 to $199,999 (4 reviews) - Less than $10,000 (1 reviews) #### Very responsive The Sales Factory is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Canada (7 projects) - Israel (1 projects) - United States (14 projects) [View Reviews](https://clutch.co/profile/sales-factory?verified=true#reviews) #### 2 Reviews mention Call Center Services in Oshawa - 1 of 2 Oshawa-based review is 5 stars - Unknown avg. project cost for Call Center Services services in Oshawa Call Center Services project highlight Call Center & Lead Gen Services for Logistics Co 4.5/5 — The Sales Factory provided lead generation services for a logistics company. The team was responsible for cold calling, emailing, and sourcing new leads to pass to the client's sales representatives. [Read More](https://clutch.co/go-to-review/sales-factory/378187) [Read Similar Reviews](https://clutch.co/profile/sales-factory?location=3781&service_provided=field_pp_sl_call_center_services&verified=true#reviews) --- ### [AnswerForce](https://clutch.co/profile/answerforce) #### 4.4 out of 5 star rating (18 reviews) - 1,000 - 9,999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description AnswerForce is a comprehensive contact center services provider, specializing in customer support, inbound call center, and telephonic support. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their responsiveness, adaptability, and professionalism. Their ability to tailor call handling scripts and manage complex customer interactions is frequently highlighted by clients from diverse industries. [Visit Website](https://www.answerforce.com/lp/answering-service?utm_source=clutch.co&utm_medium=referral) #### Exceptional performance Clients consistently commend AnswerForce for their exceptional performance, highlighting the seamless integration and customization of services. One client noted, 'Nicholas and Fathima were phenomenal during our onboarding process,' while another emphasized the 'incredible customer focus' of the team. Reviewers appreciated the responsiveness and effectiveness in handling complex call scripts, with one stating, 'I can't think of anything they could improve.' Overall, the sentiment reflects high satisfaction and a strong recommendation for prospective clients. - Answering Services for IT Services Firm (5.0/5, Nov 16, 2020): The set-up was incredibly simple and thorough. AnswerForce consultants were incredibly helpful in scripting and integration set-up. AnswerForce and our staff work seamlessly together. Everyone we have encountered at AnswerForce is incredibly customer focused. They are clear, concise and delivered tremendous value for the time we have spent with them. They solved my challenge of handling high or peak call volume times as well as enabled a much broader after hours on-call solution for my team via answering and Slack integration. [Read Full Review](https://clutch.co/go-to-review/answerforce/114784) #### 3.5 out of 5.0 rating for cost What Clients Have Said Overall, clients express satisfaction with AnswerForce's pricing and value for money. Many reviews highlight that their costs are competitive compared to other services, providing robust features and responsive customer service. For instance, one client noted that AnswerForce's pricing fit their budget while offering greater functionality than previous providers. Another mentioned a significant ROI of 508%. However, a few clients suggested that prices could be lower, indicating mixed sentiments regarding cost-effectiveness. [Read All Reviews](https://clutch.co/profile/answerforce?verified=true#reviews) - Less than $10,000 (6 reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 15 cities - San Antonio, Texas (1 projects) - Edina, Minnesota (1 projects) - Denville, New Jersey (1 projects) - Buffalo, New York (1 projects) - New York City, New York (1 projects) - Cincinnati, Ohio (1 projects) - Los Angeles, California (1 projects) - Denver, Colorado (1 projects) - Phoenix, Arizona (1 projects) - Philadelphia, Pennsylvania (1 projects) - Loganville, Georgia (1 projects) - Levelland, Texas (1 projects) - Groveport, Ohio (1 projects) - Conway, Massachusetts (1 projects) - Orange County, California (1 projects) [View Reviews](https://clutch.co/profile/answerforce?verified=true#reviews) #### 5% of employees work in Toronto office Toronto, Canada 99 Yorkville Avenue 76 - 100 employees 800 858 1426 [See All Locations (3)](https://clutch.co/profile/answerforce#location) --- ### [24H Virtual](https://clutch.co/profile/24h-virtual) #### 5 out of 5 star rating (13 reviews) - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description 24H Virtual is a company specializing in Contact Center Services, offering solutions such as Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Overall, their feedback is overwhelmingly positive, with clients praising their professional call handling and flexible services. Approximately 80% of reviews emphasize their strong communication and project management skills, highlighting their ability to efficiently manage call overflow and improve customer satisfaction. [Visit Website](https://24hvirtual.com/clutch-virtual-receptionist/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experience in 8 industries 24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors. [Read All Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) - Legal - Other Industry - Financial services - Business services - Real estate - Hospitality & leisure - Wellness & Fitness - Transportation #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses. [Read All Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) - Less than $10,000 (10 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 2 countries - Canada (10 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) #### 4 reviews from clients near Oshawa Review Rating from Clients - 5.0 out of 5.0 - Overall: 4.9 - Quality: 4.9 - Schedule: 4.9 - Cost: 4.9 - Willing to Refer: 5.0 Local clients highlight 24H Virtual's expertise in handling complex call center needs, from after-hours support to appointment management. They value the company's dedication, clear communication, and ability to adapt to specific business requirements, resulting in improved workflow and customer satisfaction. [Read Local Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) --- ### [Answer North America](https://clutch.co/profile/answer-north-america) - < $25 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services. [Visit Website](http://www.answerna.com) --- ### [One Contact](https://clutch.co/profile/one-contact) - $1,000+ minimum project size - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Sales Outsourcing #### Company description Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing. [Visit Website](http://www.onecontactinc.com) --- ### [Simpro Solutions](https://clutch.co/profile/simpro-solutions) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 40% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services. [Visit Website](http://simprosolutions.com) --- ### [VereQuest](https://clutch.co/profile/verequest) - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 55% Call Center Services - 45% IT Strategy Consulting #### Company description Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting. [Visit Website](https://www.verequest.com) --- ### [Callnovo](https://clutch.co/profile/callnovo) - 1,000 - 9,999 employees - Markham, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://callnovo.com) --- ### [Seologist](https://clutch.co/profile/seologist) #### 5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Advertising - 10% UX/UI Design - 10% AR/VR Development - 15% Call Center Services - 10% Content Marketing - 15% Email Marketing - 10% Public Relations - 10% Social Media Marketing - 10% Web Development #### Company description Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement. [Visit Website](https://www.seologist.com) #### Timely Clients express a highly positive sentiment regarding the timeliness of SEOlogist's services. One client noted that the team consistently delivered results ahead of schedule, stating, 'Mike and his team never once dropped the ball,' and highlighted their professionalism in underpromising and overdelivering. Additionally, the client experienced significant outcomes, including increased online visibility and leads within just two weeks of project initiation, reflecting the effectiveness and punctuality of the team's work. #### Experience in 1 industry SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers. [Read All Reviews](https://clutch.co/profile/seologist?verified=true#reviews) - Financial services #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing. [Read All Reviews](https://clutch.co/profile/seologist?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### 1 review from clients near Oshawa Review Rating from Clients - 5.0 out of 5.0 - Overall: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 Toronto-based clients praise Seologist for their rapid SEO results, including top search rankings and increased leads within weeks. They highlight the team's professionalism, effective workflow, and ability to overdeliver on expectations across complex website overhauls and digital marketing projects. [Read Local Reviews](https://clutch.co/profile/seologist?verified=true#reviews) --- ### [Clever Digital Marketing](https://clutch.co/profile/clever-digital-marketing) #### 5 out of 5 star rating (3 reviews) - $10,000+ minimum project size - 10 - 49 employees - Vaughan, Canada #### Services Provided - Allocation of Expertise by Percentage - 35% Sales Outsourcing - 35% Pay Per Click - 30% Social Media Marketing #### Company description Clever Digital Marketing is a digital marketing agency specializing in paid ad marketing, social media, and online marketing strategies. The company has received predominantly positive reviews, with approximately 90% of clients highlighting their professionalism, effective communication, and strong project management. However, about 10% mentioned a need for improved reporting structures. Overall, Clever Digital Marketing is praised for delivering strong ROI and tailored marketing strategies. [Visit Website](https://www.cleverdigitalmarketing.ca/) #### Great team Clever Digital Marketing is highly regarded for its exceptional team, which demonstrates strong communication and organization skills. Clients have noted their ability to understand project needs intuitively, stating, "Clever Digital Marketing reads our minds" and praises their effective onboarding processes. The team is described as an "absolute pleasure to work with," with one client rating their project management 9 out of 10. Overall, the sentiment reflects a strong appreciation for their collaborative approach and customer service. - Paid Ad Marketing Campaigns for SMM & Creative Design Agency (5.0/5, Jun 22, 2022): Clever Digital Marketing is a well-rounded team — they essentially read our minds and come up with the content that aligns perfectly with the brands we manage. The smooth transition Clever Digital Marketing facilitated at the beginning of the partnership set us up for the smooth and effective partnership we have now. Their team is incredible. Their team is excellent at communicating with us and very organized. Their hands-on team is an absolute pleasure to work with. [Read Full Review](https://clutch.co/go-to-review/clever-digital-marketing/23917) #### Experience in 3 industries Clever Digital Marketing has demonstrated strong expertise across the Advertising & Marketing, Wellness & Fitness, and Retail industries. Clients commend their effective campaign management, communication, and ability to tailor strategies to specific business needs. The overall sentiment in Advertising & Marketing is highly positive, noting improved ad performance and ROI. In Wellness & Fitness, feedback highlights their impact on online sales. Retail clients appreciate the ability to track marketing effectiveness, indicating a consistent strength in optimizing digital presence across sectors. [Read All Reviews](https://clutch.co/profile/clever-digital-marketing?verified=true#reviews) - Advertising & marketing - Wellness & Fitness - Retail #### 4.8 out of 5.0 rating for cost What Clients Have Said Clever Digital Marketing is perceived as providing strong value for money, with clients noting positive return on investment (ROI) and improved performance metrics. One client highlighted a significant investment of $400,000 CAD, emphasizing that their sales results surpassed those from other agencies. Another client appreciated the efficient communication and low-maintenance nature of the partnership, indicating that the cost aligns well with the results delivered. Overall, sentiment is positive, though some clients suggested improvements in reporting structures. [Read All Reviews](https://clutch.co/profile/clever-digital-marketing?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### 1 review from clients near Oshawa Review Rating from Clients - 5.0 out of 5.0 - Overall: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 Local clients describe Clever Digital Marketing as highly effective in managing paid ad initiatives, emphasizing their strategic insights and organized project execution. They value the team's responsiveness, transparency, and focus on delivering positive ROI across various digital marketing efforts. [Read Local Reviews](https://clutch.co/profile/clever-digital-marketing?verified=true#reviews) --- ### [Lead Generators International®](https://clutch.co/profile/lead-generators-international) #### 4.9 out of 5 star rating (14 reviews) - $10,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 65% Call Center Services - 10% Email Marketing - 10% Market Research - 15% Sales Outsourcing #### Company description Lead Generators International® specializes in Outbound Call Center and Telemarketing Services, offering robust lead generation solutions tailored to diverse industries. With a remarkable success rate, they consistently deliver impressive results, garnering 100% positive feedback for their professionalism, project management, and customer-focused approach. Across reviews, 80% highlight their ability to exceed expectations and generate substantial leads, reflecting their expertise in Contact Center Services. [Visit Website](https://www.clientfinders.com) #### Great team Clients consistently praise Lead Generators International® for their dedicated and knowledgeable team. One client highlighted the account manager's commitment, noting their thorough understanding of the product and active involvement in sales calls, which significantly enhanced client engagement. The team's enthusiasm and proactive project management were also commended, leading to impressive results, including nearly $250,000 in sales generated. Overall, the sentiment reflects a strong appreciation for the team's effectiveness and professionalism. - Cold Calling Lead Generation for Engineering Company (5.0/5, May 31, 2019): They have an excellent account manager who took time to get to know the product in order to better engage with our potential clients. He was able to answer their questions and even came on sales calls with me to introduce me to the leads. The entire team was engaged in and enthusiastic about our project. [Read Full Review](https://clutch.co/go-to-review/lead-generators-international/111730) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients frequently highlight Lead Generators International® for their competitive pricing and exceptional value for money. For instance, one client appreciated their services as a 'good value for cost,' while another noted a return on investment that exceeded their initial expenditure. Overall sentiment reflects satisfaction with the affordability and effectiveness of the services provided, with many clients expressing intent to re-engage due to the positive outcomes relative to their investment. [Read All Reviews](https://clutch.co/profile/lead-generators-international?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 6 cities - Calgary, Alberta (1 projects) - Burnaby, British Columbia (1 projects) - Vancouver, British Columbia (5 projects) - Victoria, British Columbia (2 projects) - Toronto, Ontario (1 projects) - Williams Lake, British Columbia (1 projects) [View Reviews](https://clutch.co/profile/lead-generators-international?verified=true#reviews) #### 1 review from clients near Oshawa Review Rating from Clients - 5.0 out of 5.0 - Overall: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 Local clients describe Lead Generators International® as highly responsive and detail-oriented, successfully managing multi-phase campaigns. They commend their professionalism, timely communication, and capacity to adapt to evolving project needs. [Read Local Reviews](https://clutch.co/profile/lead-generators-international?verified=true#reviews) --- ### [Gatestone & Co.](https://clutch.co/profile/gatestone-co) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing. [Visit Website](http://gatestonebpo.com) --- ### [VoiceLogic.com](https://clutch.co/profile/voicelogiccom) #### 4 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 25% Customer Service Outsourcing - 50% Sales Outsourcing #### Company description VoiceLogic.com is a company specializing in Contact Center Services, offering comprehensive telemarketing and customer support services, including inbound and outbound call handling. The reviews indicate a strong emphasis on cost efficiency, with clients saving between $300 to $17,000 monthly. Reviewers frequently highlight the company's expertise and responsible staff, though some suggest improvements in availability and customer support. Overall, the feedback is predominantly positive, with clients appreciating the financial savings and efficiency gains. [Visit Website](https://voicelogic.com/) #### High-quality work Clients have consistently praised the company for delivering high-quality work, emphasizing their responsible and highly qualified staff. One client noted significant improvements in call reception and efficiency, leading to monthly savings of $10,000 to $17,000. The feedback highlights the effectiveness of their customer service, with faster complaint resolution and overall enhanced public attention. However, there is a mention of occasional dropped calls, suggesting a potential area for improvement. - Telemarketing Services for Energy Company (4.5/5, Dec 24, 2017): They are very responsible and have a highly qualified staff. Their service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention. [Read Full Review](https://clutch.co/go-to-review/voicelogiccom/37293) #### 3 reviews mention Call Center Services Telemarketing for Government Organization 5.0/5 — - 1 of 3 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/voicelogiccom/25506) #### Experience in 3 industries VoiceLogic.com has garnered positive feedback across the Telecommunications, Energy & Natural Resources, and Government sectors. In Telecommunications, clients appreciate their expertise in outbound services, noting significant cost savings. In Energy, they are recognized for enhancing call reception efficiency and customer service. Government clients commend their effectiveness in outbound sales and overall cost savings. The overall sentiment is favorable, highlighting their strengths in qualified personnel and operational efficiency, while suggesting improvements in customer support and call handling. [Read All Reviews](https://clutch.co/profile/voicelogiccom?verified=true#reviews) - Telecommunications - Energy & natural resources - Government #### 3.7 out of 5.0 rating for cost What Clients Have Said Clients of VoiceLogic.com express a positive sentiment regarding the company's cost-effectiveness and overall value. For instance, one client noted a monthly savings of $300, while another reported savings between $10,000 and $17,000. Clients appreciate the competitive pricing structure, including short-term packages with discounts. However, some feedback indicates areas for improvement, such as customer support and call handling efficiency, which could further enhance the value proposition. [Read All Reviews](https://clutch.co/profile/voicelogiccom?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) --- ### [Miratel](https://clutch.co/profile/miratel) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Vaughan, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 30% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services. [Visit Website](http://www.miratelinc.com/) --- ### [BringToMarket - US & Canada Expansion Services](https://clutch.co/profile/bringtomarket-us-canada-expansion-services) #### 5 out of 5 star rating (5 reviews) - $5,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Demand Generation Marketing - 15% Executive Search - 20% HR Outsourcing - 10% Marketing Strategy - 10% PEO/Employee Leasing - 25% Sales Outsourcing - 10% Web Design #### Company description BringToMarket - US & Canada Expansion Services is a business expansion and lead generation company that excels in digital transformation, brand establishment, and market penetration. Overall, the reviews are overwhelmingly positive, highlighting impressive results such as a 70% campaign open rate and significant reductions in manual tasks. Clients praised the company’s responsiveness, adaptability, and consultative approach, with over 90% expressing satisfaction and indicating no areas for improvement. [Visit Website](http://bringtomarket.eu) #### Experience in 4 industries BringToMarket has demonstrated expertise across several industries, including Software, Consumer Products & Services, Business Services, and IT Services. Clients commend their methodical approach, responsiveness, and ability to generate qualified leads, particularly in SaaS and digital transformation contexts. The overall sentiment is highly positive, with notable successes in improving brand awareness and operational efficiency. Potential clients in these sectors can expect strong support in market expansion and lead generation. [Read All Reviews](https://clutch.co/profile/bringtomarket-us-canada-expansion-services?verified=true#reviews) - Software - Consumer products & services - Business services - IT Services #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive BringToMarket as offering good value for money, with several reviews highlighting their cost-effectiveness and alignment with budget constraints. For instance, one client noted that BTM's pricing fit their budget while emphasizing the company's strong values. Another client praised the substantial reduction in manual tasks and improved customer experience, attributing these outcomes to BTM's efficient processes. Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality and results delivered. [Read All Reviews](https://clutch.co/profile/bringtomarket-us-canada-expansion-services?verified=true#reviews) - $10,000 to $49,000 (4 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - France (3 projects) - Greece (1 projects) - Réunion (1 projects) [View Reviews](https://clutch.co/profile/bringtomarket-us-canada-expansion-services?verified=true#reviews) #### 31% of employees work in Toronto office Toronto, Canada 7 Grosvenor St 2 - 5 employees 4374356425 [See All Locations (2)](https://clutch.co/profile/bringtomarket-us-canada-expansion-services#location) --- ### [Profcallcenter](https://clutch.co/profile/profcallcenter-0) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 60% Call Center Services - 20% Sales Outsourcing #### Company description Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing. [Visit Website](https://profcallcenter.com) #### 31% of employees work in Toronto office Toronto, Canada Parkcrest Dr 2 - 5 employees +14378370101 [See All Locations (2)](https://clutch.co/profile/profcallcenter-0#location) --- ### [SE Telecom](https://clutch.co/profile/se-telecom) - $1,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Newmarket, Canada #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 5% Cloud Consulting & SI - 5% Unified Communications Consulting & SI - 5% IT Managed Services - 5% Cybersecurity #### Company description Founded in 1999, SE Telecom is a small Newmarket, Canada-based phone answering service. Their team specializes in Call Center Services and cloud consulting & SI. [Visit Website](https://www.setelecom.ca) --- ### [Get Ninja - Virtual Assistant](https://clutch.co/profile/get-ninja-virtual-assistant) #### 5 out of 5 star rating (1 reviews) - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Recruiting - 20% Sales Outsourcing - 20% Staffing #### Company description Get Ninja - Virtual Assistant specializes in offering virtual assistant services, particularly excelling in tasks such as email handling, travel arrangements, and calendar management. Clients report a 20%–35% reduction in expenses and losses, with 100% of reviewers highlighting the company's initiative and reliability without requiring supervision. Overall, the feedback is unanimously positive, emphasizing their effective project management and seamless communication. [Visit Website](https://getninja.us/) #### Easy to reach Clients consistently express positive sentiment regarding Get Ninja - Virtual Assistant's accessibility. One client noted, 'Get Ninja - Virtual Assistant is always reachable and delivers on time,' highlighting their reliability and effective communication. The use of various communication channels, including virtual meetings and messaging apps, contributes to a seamless collaboration experience. Overall, clients appreciate their proactive approach, where they independently seek additional tasks once completed, emphasizing their commitment to client support. #### Reviewed 1 time in the past 6 months Recent reviews for Get Ninja - Virtual Assistant highlight their effectiveness in alleviating workload for clients, particularly in managing administrative tasks. One client from Wolf Pack Construction noted a significant reduction in company expenses, ranging from 20% to 35%, and praised their proactive communication and timely delivery. The client's satisfaction is evident, as they appreciated the team's initiative and independence in handling tasks. Overall, sentiment towards Get Ninja is highly positive, with no significant areas for improvement identified. - 1 of 1 reviews is 5 stars - $10,000 – $49,000 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/get-ninja-virtual-assistant?sort_by=date_desc&verified=true#reviews) #### Experience in 1 industry Get Ninja - Virtual Assistant has demonstrated strong expertise in the construction industry, providing virtual assistant services that significantly improved operational efficiency. Clients report a notable reduction in expenses (20%-35%) and enhanced time management for upper management. Their proactive approach and timely delivery are highly praised, indicating a strong fit for companies seeking reliable administrative support in the construction sector. [Read All Reviews](https://clutch.co/profile/get-ninja-virtual-assistant?verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Get Ninja - Virtual Assistant's pricing, citing it as a key factor in their decision to engage the company. One client noted that their budget was well accommodated, resulting in significant cost savings of 20%–35% in company expenses. Overall, the sentiment reflects a strong perception of value for money, with clients appreciating the efficient service delivery and proactive approach of the team, making it a worthwhile investment. [Read All Reviews](https://clutch.co/profile/get-ninja-virtual-assistant?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [Bill Gosling Outsourcing](https://clutch.co/profile/bill-gosling-outsourcing) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Newmarket, Canada #### Services Provided - Allocation of Expertise by Percentage - 5% AI Development - 10% Back Office Outsourcing - 25% Call Center Services - 10% Corporate Training & Coaching - 35% Customer Service Outsourcing - 5% Other Application Development - 10% Sales Outsourcing #### Company description Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services. [Visit Website](https://www.billgosling.com/) --- ### [AppointmentSetter](https://clutch.co/profile/appointmentsetter) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 48% Call Center Services - 32% Sales Outsourcing #### Company description AppointmentSetter is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Telemarketing Services. Reviewers highlight their responsiveness and industry knowledge, with 100% of feedback indicating satisfaction with their ability to deliver on promises and customize solutions. Clients appreciate their adaptability and proactive communication, resulting in valuable new client interactions. [Visit Website](http://www.appointmentsetter.ca/) #### Knowledgeable Clients have expressed strong sentiment regarding the company's knowledge and expertise in their industry. One client highlighted that AppointmentSetter possesses the necessary background and knowledge, enabling them to communicate with potential prospects confidently. This expertise has facilitated productive interactions, resulting in approximately 50 communications with new clients. Overall, the feedback reflects a high level of satisfaction with the company's knowledgeable approach, contributing to a positive client experience. #### Experience in 1 industry AppointmentSetter has demonstrated significant expertise in the financial services industry, particularly for insurance investment firms. Clients praise their responsiveness, tailored approach, and industry knowledge, which enhance client communications and prospecting efforts. The overall sentiment from this sector is positive, highlighting AppointmentSetter's ability to generate qualified leads and adapt to challenges, such as those posed by COVID-19, showing a commitment to client success. [Read All Reviews](https://clutch.co/profile/appointmentsetter?verified=true#reviews) - Financial services #### 1 Review mentions Call Center Services in Oshawa - 1 of 1 Oshawa-based review is 5 stars - $10,000 – $49,000 avg. project cost for Call Center Services services in Oshawa Call Center Services project highlight Voice Services for Life Insurance & Living Benefits Company 5.0/5 — AppointmentSetter provides phone prospecting services for an insurance company. Their work is ongoing with creating new business opportunities. [Read More](https://clutch.co/go-to-review/appointmentsetter/106937) [Read Similar Reviews](https://clutch.co/profile/appointmentsetter?location=3781&service_provided=field_pp_sl_call_center_services&verified=true#reviews) #### 1 review from clients near Oshawa Review Rating from Clients - 5.0 out of 5.0 - Overall: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 Toronto-based clients praise AppointmentSetter for their effective prospecting, generating around 50 new client conversations and boosting sales opportunities. They highlight the team's industry knowledge, responsiveness, and customized approach, which has contributed to ongoing, profitable engagement. [Read Local Reviews](https://clutch.co/profile/appointmentsetter?verified=true#reviews) --- ### [Propcdefender](https://clutch.co/profile/propcdefender) - 10 - 49 employees - Oshawa, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% IT Strategy Consulting #### Company description Headquartered in Oshawa, Canada and Cheyenne, Wyoming, Propcdefender is an IT strategy consulting company. The team specializes in IT strategy consulting and Call Center Services. [Visit Website](https://propcdefender.com/) --- ### [Affinity Global](https://clutch.co/profile/affinity-global) - 1,000 - 9,999 employees - Markham, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Customer Service Outsourcing - 50% Sales Outsourcing #### Company description Affinity Global, a Customer Service Outsourcing and Sales Outsourcing company, was established in 1999. The large team offers Customer Service Outsourcing and Sales Outsourcing. [Visit Website](https://affglo.com/) --- ### [Peak Demand](https://clutch.co/profile/peak-demand) #### 5 out of 5 star rating (1 reviews) - $10,000+ minimum project size - $200 - $300 average hourly rate - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% AI Consulting - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Search Engine Optimization - 5% Web Design #### Company description Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions. [Visit Website](https://peakdemand.ca/) --- ### [EmpireOne Contact Center](https://clutch.co/profile/empireone-contact-center-0) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 35% Call Center Services - 35% Customer Service Outsourcing #### Company description Launched in 2012, EmpireOne Contact Center is an answering service company. The company focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://empireonecontactcenter.com) --- ### [Monochromatic Partners](https://clutch.co/profile/monochromatic-partners) #### 5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - $200 - $300 average hourly rate - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Branding - 10% Corporate Training & Coaching - 20% Fractional CMO Services - 20% Business Consulting - 20% Marketing Strategy - 20% Sales Outsourcing #### Company description Monochromatic Partners is a strategic consultancy firm specializing in revenue growth strategies and business transformation. Their reviews reflect a 100% positive sentiment, with all clients praising their structured project management and commitment to understanding client contexts. Notably, 100% of reviewers highlighted their seamless integration as partners and their exceptional strategic value. [Visit Website](https://monochromatic-partners.com) #### Communicative Clients consistently highlight Monochromatic Partners' strong communication skills, noting their structured and responsive project management. One CEO praised their clear communication and proactive alignment with evolving needs, stating, 'Communication was clear throughout, and adjustments were made quickly.' Furthermore, clients appreciate their commitment to understanding not only business goals but also company culture, fostering a partnership dynamic that enhances trust and collaboration. #### Experience in 1 industry Monochromatic Partners has received positive feedback primarily from the consulting industry, where they excel in strategic advisory services, particularly in cybersecurity. Clients commend their structured project management, responsiveness, and deep commitment to understanding organizational contexts. The sentiment reflects trust and partnership, highlighting their ability to align with clients’ goals and cultural dynamics, making them a strong match for companies seeking comprehensive and strategic consulting solutions. [Read All Reviews](https://clutch.co/profile/monochromatic-partners?verified=true#reviews) - Consulting #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with Monochromatic Partners, citing their structured project management and timely delivery as key strengths. One client highlighted their deep commitment to understanding business context, which enhanced the perceived value. Overall, feedback reflects that the company offers strong strategic value, making their services worth the investment. A client noted, 'Their approach was thoughtful... and they brought strong strategic value to the table,' indicating positive sentiment regarding cost-effectiveness. [Read All Reviews](https://clutch.co/profile/monochromatic-partners?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [RoundAssist Inc.](https://clutch.co/profile/roundassist) - $1,000+ minimum project size - $50 - $99 average hourly rate - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Custom Software Development - 20% BI & Big Data Consulting & SI - 20% Call Center Services - 20% CRM Consulting and SI - 20% IT Managed Services #### Company description RoundAssist Inc., a big data analytics company, specialize in BI & big data consulting & SI and CRM consulting and SI. They were launched in 2005. [Visit Website](https://roundassist.com/) --- ### [3C Contact Services](https://clutch.co/profile/3c-contact-services) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Vaughan, Canada #### Services Provided - Allocation of Expertise by Percentage - 13% Back Office Outsourcing - 46% Call Center Services - 31% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description 3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://3ccontactservices.com/) --- ### [Xperigo](https://clutch.co/profile/xperigo) - 250 - 999 employees - Markham, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Midsize call center Xperigo, is headquartered in Markham, Canada. Their services include Call Center Services. [Visit Website](http://www.xperigo.com/) --- ### [Koldify](https://clutch.co/profile/koldify) - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 5% Conversion Optimization - 10% Email Marketing - 10% Generative AI - 5% Market Research - 60% Sales Outsourcing #### Company description Sales Outsourcing company Koldify was launched in 2023. In Toronto, Canada, the team provides Sales Outsourcing and Email Marketing. [Visit Website](https://koldify.io/) --- ### [Globalfaces Direct](https://clutch.co/profile/globalfaces-direct) - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Financial Consulting #### Company description Globalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina. [Visit Website](http://www.globalfacesdirect.com/) --- ### [The ALEA Group](https://clutch.co/profile/alea-group) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Richmond Hill, Canada #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 45% Sales Outsourcing - 10% Search Engine Optimization #### Company description The ALEA Group is a midsize telephone answering service in Richmond Hill, Canada. The team specializes in Call Center Services and Sales Outsourcing. [Visit Website](http://www.thealeagroup.com) --- ### [REACH](https://clutch.co/profile/reach-1-2) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - $50 - $99 average hourly rate - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% AI Development - 35% Email Marketing - 10% Low/No Code Development - 10% Market Research - 15% Marketing Strategy - 10% Sales Outsourcing #### Company description REACH is a strategic consulting firm specializing in developing go-to-market strategies, lead generation, and automation using AI tools. The company is praised for its strong work ethic, organization, and timely delivery, with 100% of reviewers highlighting their effective project management. Clients report significant improvements in customer engagement and lead conversions, with no major areas for improvement mentioned. [Visit Website](https://reach.framer.ai/) #### Experience in 3 industries REACH has demonstrated expertise across various industries, including financial services, software, and marketing. Clients highlighted their strengths in automation, lead generation, and strategy development, achieving significant outcomes such as improved customer engagement and increased conversion rates. Overall, sentiment is highly positive, with clients praising REACH for their effective communication, proactive approach, and ability to align with client values, making them a suitable partner for businesses seeking innovative solutions in these sectors. [Read All Reviews](https://clutch.co/profile/reach-1-2?verified=true#reviews) - Software - Financial services - Design #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised REACH for their competitive pricing and the value they delivered. One client noted that REACH's pricing fit their budget, while another highlighted the 'good value for cost' as a key reason for selecting them. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with timely delivery and effective communication further enhancing the perceived value. [Read All Reviews](https://clutch.co/profile/reach-1-2?verified=true#reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/reach-1-2?verified=true#reviews) #### 1 review from clients near Oshawa Review Rating from Clients - 5.0 out of 5.0 - Overall: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 Reviewers in Toronto commend REACH for their technical skill in creating generative AI applications, noting their responsiveness and clear updates throughout projects. They value the company's passion for automation and their capacity to provide simple, effective solutions. [Read Local Reviews](https://clutch.co/profile/reach-1-2?verified=true#reviews) --- ### [Sidkey & Co Inc](https://clutch.co/profile/sidkey-co) - $1,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Event Marketing - 10% Low/No Code Development - 20% Sales Outsourcing - 10% Search Engine Optimization - 20% Social Media Marketing - 10% Web Design #### Company description Founded in 2019, Sidkey & Co Inc, a small Event Marketing company, is located in Toronto, Canada. Their team offers Event Marketing and Social Media Marketing. [Visit Website](https://www.sidkey.co/) --- ### [Priority Credit Management Corp.](https://clutch.co/profile/priority-credit-management-corp) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Richmond Hill, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 80% Call Center Services - 10% Business Consulting #### Company description In Edmonton, Canada and Ann Arbor, Michigan, Priority Credit Management Corp. Is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](http://www.pcmcorp.com) #### 18% of employees work in Richmond Hill office Richmond Hill, Canada 9225 Leslie Street, 2nd Floor 2 - 5 employees 6474976001 [See All Locations (3)](https://clutch.co/profile/priority-credit-management-corp#location) --- ### [Grasp Solutions](https://clutch.co/profile/grasp-solutions) #### 4.5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Advertising - 22% Call Center Services - 38% Customer Service Outsourcing - 20% HR Outsourcing - 10% Social Media Marketing #### Company description Grasp Solutions offers comprehensive Contact Center Services, including virtual receptionist support and call answering for various sectors. Overall feedback highlights their affordability, timely delivery, and high-quality customer support services. Clients particularly appreciate the excellent service quality and impactful customer interactions facilitated by Grasp Solutions. [Visit Website](http://www.graspsolutions.net) --- ### [Paradigm Quest](https://clutch.co/profile/paradigm-quest) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services. [Visit Website](https://www.paradigmquest.com/) --- ### [REALQualified Inc.](https://clutch.co/profile/realqualified) - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Sales Outsourcing #### Company description REALQualified Inc., a Sales Outsourcing company, was launched in 2020. The team offers Sales Outsourcing and is headquartered in Toronto, Canada. [Visit Website](https://realqualified.com/) --- ### [Vitonia](https://clutch.co/profile/vitonia) - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Sales Outsourcing #### Company description Back Office Outsourcing and Sales Outsourcing company Vitonia was established in 2016. Located in Toronto, Canada, the team focuses on Back Office Outsourcing and Sales Outsourcing. [Visit Website](https://www.vitonia.ca/index.php) --- ### [MyMo Leads](https://clutch.co/profile/mymo-leads) - $1,000+ minimum project size - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 10% Other Marketing - 70% Sales Outsourcing #### Company description MyMo Leads is a small Toronto, Canada-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Branding. [Visit Website](http://mymoleads.com) --- ### [York Consulting](https://clutch.co/profile/york-consulting) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Sales Outsourcing #### Company description York Consulting is a phone answering service and Sales Outsourcing company based in Toronto, Canada. They provide Call Center Services and Sales Outsourcing. [Visit Website](http://yorkc.com/) --- ### [IT Solutions Canada](https://clutch.co/profile/it-solutions-canada) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Richmond Hill, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 20% Call Center Services - 20% Conversion Optimization - 20% IT Managed Services - 20% Cybersecurity #### Company description Launched in 2007, IT Solutions Canada is a Conversion Optimization company. The small team specializes in Conversion Optimization and Cybersecurity. [Visit Website](https://www.it-solutions.ca) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. 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