# Top Call Center Services & Voice Services in Montreal Recommended Call Centers companies in Montreal include FlairsTech, ContactPoint 360, Direct Objective Consulting, Pathway Communications, CanadaDirect, Sybrid Private Limited, Webhelp, MetCredit, Kewix Telecom, Newtech Contact Center. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Call Center Services & Voice Services in Montreal Ratings Updated: Jul 14, 2026 ### [FlairsTech](https://clutch.co/profile/flairstech) #### 4.6 out of 5 star rating (10 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Custom Software Development - 10% Enterprise App Modernization - 10% AI Development - 15% Call Center Services - 15% Application Management & Support - 15% Customer Service Outsourcing - 20% IT Managed Services #### Company description FlairsTech is a highly regarded company specializing in Contact Center Services and Customer Support Services. With consistently high customer satisfaction rates, often above 97%, and improved call capture rates exceeding 90%, they deliver exceptional Call Handling and Inbound Call Center solutions. Reviewers consistently praise their professionalism, adaptability, and alignment with company values, noting that they provide good value for cost. [Visit Website](https://flairstech.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 2 times in the past 6 months Recent feedback for FlairsTech highlights their strong technical expertise and effective project management. Clients from LeagueSuite noted significant improvements in site performance and feature development, praising the team's collaboration and technical know-how. Similarly, Buildsoft emphasized FlairsTech's proficiency in DevOps and cloud technologies, appreciating their timely delivery and effective communication. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and no identified areas for improvement. - 1 of 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/flairstech?sort_by=date_desc&verified=true#reviews) #### Completed projects in 3 countries - Australia (1 projects) - Canada (6 projects) - United States (3 projects) This provider is available in 22 time zones: - Colombia Time (COT) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Greenwich Mean Time (GMT) - Japan Standard Time (JST) - Arabia Standard Time (AST) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Singapore Standard Time (SGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) This provider is fluent in 10 languages: - English - Spanish - Arabic - Italian - German - Dutch - French - Polish - Portuguese - Swedish [View Reviews](https://clutch.co/profile/flairstech?verified=true#reviews) #### 1 Review mentions Call Center Services in Montreal - 1 of 1 Montreal-based review is 5 stars - Unknown avg. project cost for Call Center Services services in Montreal Montreal-based Call Center Services project highlight Customer Service Outsourcing for Travel Agency 5.0/5 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. [Read More](https://clutch.co/go-to-review/flairstech/294796) [Read Similar Reviews](https://clutch.co/profile/flairstech?location=3845&service_provided=field_pp_sl_call_center_services&verified=true#reviews) #### 4 reviews from clients near Montreal Review Rating from Clients - 5.0 out of 5.0 - Overall: 4.4 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 4.6 Montreal-based clients emphasize FlairsTech's strong technical skills, project management, and support services. They value their ability to scale resources, meet deadlines, and foster a collaborative environment, which has led to enhanced system performance, better customer experiences, and successful recruitment outcomes. [Read Local Reviews](https://clutch.co/profile/flairstech?verified=true#reviews) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Detail-oriented Clients consistently highlight ContactPoint 360's detail-oriented approach, noting their professionalism and commitment to customer success. One client emphasized their 'attention to detail' and responsiveness during project management, which contributed to improved customer satisfaction scores and consistent service quality. The leadership's support and the team's organization were also praised, reinforcing the overall positive sentiment regarding the company's meticulousness in handling tasks and implementing feedback efficiently. - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes. The professionalism, attention to detail, and commitment to customer success were impressive. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### 3 reviews mention Call Center Services Call Center Services for Marketing Agency 5.0/5 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. - 1 of 3 Call Center Services reviews are 5 stars - 3 new reviews for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### Experience in 3 industries ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) ##### Advertising & marketing Experience ContactPoint360 has received positive feedback in the Advertising & marketing industry for its exceptional service and commitment to enhancing customer experiences. Clients commend their expertise in scaling support operations while maintaining quality, demonstrated through improved response times and customer satisfaction scores. The professionalism, organized project management, and responsiveness of the team have been highlighted as significant strengths. Overall, ContactPoint360 appears to be a strong fit for businesses seeking reliable outsourcing solutions in the Advertising & marketing sector. - 3 reviews for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office & Customer Support Outsourcing for CX Firm (4.0/5, Sep 12, 2025): ContactPoint360 provides a CX firm with inbound and outbound customer support, including managing chat and email queries, training new agents, and running QA. They also offer back-office support for data entry. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/405342) - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) - Customer Support & Call Center Services for SEO Company (4.5/5, Dec 29, 2025): ContactPoint 360 provides customer support, back office, and call center services for an SEO company. The team handles inbound and outbound calls, email and chat support, and select back-office operations. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/427688) ##### Automotive Experience ContactPoint 360 demonstrates strong expertise in the Automotive industry, particularly in enhancing customer support operations for fleet management. Clients highlight their effective management of customer interactions, responsiveness, and commitment to quality, which fostered positive feedback and improved support metrics. Their ability to integrate seamlessly with internal processes positions them as a valuable partner for businesses seeking reliable operational support in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support/Back-Office Services for Data Solutions Co (5.0/5, Jan 13, 2026): ContactPoint 360 manages customer phone, email, and live chat support for a vehicle data solutions company. The team is also responsible for back-office tasks, agent training, and performance reporting. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429756) ##### Consumer products & services Experience ContactPoint 360 demonstrates strong expertise in enhancing customer support for the Consumer products & services industry. Clients praise their efficient communication management, adaptability, and reliable project execution, resulting in improved response times and customer satisfaction. Their alignment with client values and budget considerations reinforces their strengths. Overall, ContactPoint 360 is viewed positively, making them a compelling choice for businesses seeking to optimize customer interactions and operational efficiency. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office/Customer Service Outsourcing for Software Dev Co (5.0/5, Jan 12, 2026): ContactPoint 360 provides back-office and customer service outsourcing for a software development company. The team handles customer inquiries via phone, email, and chat, and assists with operational tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429518) #### Completed projects in 5 countries - Armenia (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (1 projects) - Estonia (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) --- ### [Direct Objective Consulting](https://clutch.co/profile/direct-objective-consulting) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $150 - $199 average hourly rate - 2 - 9 employees - Montreal, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Account-Based Marketing - 9% AI Agents - 5% BI & Big Data Consulting & SI - 8% Conversion Optimization - 13% Demand Generation Marketing - 7% Digital Strategy - 5% Generative AI - 5% Business Consulting - 8% Public Relations - 14% Sales Outsourcing - 11% Search Engine Optimization #### Company description Direct Objective Consulting specializes in strategic marketing and business consulting services. The company consistently receives positive feedback, with approximately 95% of reviewers praising their strategic depth, client-focused approach, and ability to deliver measurable outcomes efficiently. Clients highlight their expertise in market positioning, clear communication, and capability to transform complex challenges into actionable strategies. [Visit Website](http://www.directobjective.ca/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In recent reviews, clients have praised Direct Objective Consulting for their strategic depth and practical execution. One client highlighted the team's ability to immerse themselves in business challenges, leading to improved member acquisition strategies and campaign performance. The collaborative approach of Gil and his team was noted as a significant strength, fostering trust and delivering measurable outcomes. Overall, the sentiment is overwhelmingly positive, with no material areas for improvement identified by clients. - 1 of 1 reviews is 5 stars - $200,000 – $999,999 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/direct-objective-consulting?sort_by=date_desc&verified=true#reviews) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Direct Objective Consulting's strong value for money, noting their efficient delivery and high-quality outcomes. One client appreciated the pricing that fit their budget while acknowledging the good value received in return. Another emphasized the clarity and effectiveness of strategies developed, reflecting a focus on results rather than theory. Overall, feedback indicates a positive sentiment regarding the company's pricing, with many clients expressing satisfaction with the return on their investment. [Read All Reviews](https://clutch.co/profile/direct-objective-consulting?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive Direct Objective Consulting is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 4 reviews from clients near Montreal Review Rating from Clients - 5.0 out of 5.0 - Overall: 4.8 - Quality: 4.8 - Schedule: 4.8 - Cost: 4.4 - Willing to Refer: 4.8 Local clients highlight Direct Objective Consulting's deep knowledge in IT, telecom, and B2B markets, emphasizing their ability to handle complex research, branding, and strategic initiatives, with a focus on clear communication, professionalism, and impactful outcomes. [Read Local Reviews](https://clutch.co/profile/direct-objective-consulting?verified=true#reviews) --- ### [Pathway Communications](https://clutch.co/profile/pathway-communications) - $1,000+ minimum project size - $150 - $199 average hourly rate - 50 - 249 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 15% Cloud Consulting & SI - 35% IT Managed Services - 20% Cybersecurity #### Company description IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services. [Visit Website](https://www.pathcom.com) #### 2% of employees work in Montréal office Montréal, Canada 204 Rue Notre-Dame Ouest 2 - 5 employees [See All Locations (5)](https://clutch.co/profile/pathway-communications#location) --- ### [CanadaDirect](https://clutch.co/profile/canadadirect) #### 4 out of 5 star rating (2 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Dorval, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 52% Call Center Services - 13% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description CanadaDirect is a company specializing in outbound telemarketing services, utilizing live agents and voice assistance to enhance customer engagement and sales conversion. Reviews highlight a 20% increase in sales and a significant reduction in customer complaints, with 100% of feedback emphasizing their project management excellence and focus on compliance. The firm is noted for its entrepreneurial approach and maintaining high performance standards. [Visit Website](http://canadadirect.ca/) #### Great project management Clients have consistently praised CanadaDirect for their exceptional project management capabilities. One notable client remarked, 'When it comes to project management, they're the best vendor I've ever worked with.' This sentiment highlights their entrepreneurial approach and strong compliance focus, contributing to a significant reduction in customer complaints and a 20% increase in sales. Overall, clients view CanadaDirect as a superior choice compared to other vendors in the marketplace. #### Experience in 1 industry CanadaDirect has demonstrated strong expertise in the Advertising & Marketing industry, particularly in outbound telemarketing services utilizing voice assistance and live agents. Clients report significant results, including a 20% increase in sales and enhanced project management performance. Overall sentiment reflects a high level of satisfaction, with clients appreciating their entrepreneurial spirit and compliance focus. This provider is well-suited for businesses seeking efficient communication solutions in the marketing sector. [Read All Reviews](https://clutch.co/profile/canadadirect?verified=true#reviews) ##### Advertising & marketing Experience CanadaDirect has consistently demonstrated strong expertise in the advertising and marketing industry, particularly in outbound telemarketing services. Clients highlight their exceptional performance in project management and compliance, leading to significant improvements in sales and customer satisfaction. With a proven track record of enhancing response rates and reducing complaints, they are recognized as a top vendor in their field. Potential clients can trust CanadaDirect’s entrepreneurial approach and commitment to understanding their business needs for optimal results. - 1 review for advertising & marketing industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Voice Services for Financial Services Marketing Company (5.0/5, Jul 12, 2019): CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in.  [Read Full Review](https://clutch.co/go-to-review/canadadirect/131354) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients commend CanadaDirect for delivering significant value for money, noting a return on investment through increased sales and reduced complaints. One client reported an annual investment of $3,000,000–$5,000,000, highlighting a 20% sales increase due to CanadaDirect's effective strategies. Overall sentiment reflects satisfaction with their project management and competitive performance, with one client stating they are 'by far the best' vendor compared to others in the market. [Read All Reviews](https://clutch.co/profile/canadadirect?verified=true#reviews) - $1,000,000 to $9,999,999 (1 reviews) #### 1 Review mentions Call Center Services in Montreal - 1 of 1 Montreal-based review is 5 stars - $1,000,000 – $9,999,999 avg. project cost for Call Center Services services in Montreal Montreal-based Call Center Services project highlight Voice Services for Financial Services Marketing Company 5.0/5 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in.  [Read More](https://clutch.co/go-to-review/canadadirect/131354) [Read Similar Reviews](https://clutch.co/profile/canadadirect?location=3845&service_provided=field_pp_sl_call_center_services&verified=true#reviews) --- ### [Sybrid Private Limited](https://clutch.co/profile/sybrid-private) #### 4.5 out of 5 star rating (1 reviews) - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 5% AI Agents - 5% API Development - 5% UX/UI Design - 5% AI Development - 10% Branding - 15% Call Center Services - 3% Content Marketing - 5% Digital Asset Management - 5% Ecommerce Marketing - 15% IT Managed Services - 5% Cybersecurity - 5% Business Consulting - 5% Pay Per Click - 2% Search Engine Optimization - 5% Social Media Marketing - 5% Web Development #### Company description Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted. [Visit Website](https://sybrid.com) #### Experience in 1 industry Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects. [Read All Reviews](https://clutch.co/profile/sybrid-private?verified=true#reviews) ##### eCommerce Experience Sybrid Private Limited has received positive feedback from clients in the eCommerce sector, particularly for their expertise in end-to-end support, encompassing web development, payment integration, and digital marketing services. A client noted a 20% increase in online sales and improved organic traffic following Sybrid's SEO efforts. Their cooperative and supportive approach enhances the client experience, making them a valuable partner for businesses seeking to optimize their eCommerce presence. - 1 review for ecommerce industry - Less than $10,000 avg. project cost - Web Dev, Digital Marketing, SEO & SMM for E-Commerce Store (4.5/5, May 22, 2025): Sybrid Private Limited provided web development services, digital marketing, and SEO support to an e-commerce store. The team integrated secure payment gateways and conducted social media marketing. [Read Full Review](https://clutch.co/go-to-review/sybrid-private/376334) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions. [Read All Reviews](https://clutch.co/profile/sybrid-private?verified=true#reviews) - Less than $10,000 (1 reviews) #### 1% of employees work in Montréal office Montréal, Canada 560 rue Jacques-Bizard suite 105-A, Montreal, Quebec, Canada H9C 2H2 10 - 15 employees [See All Locations (9)](https://clutch.co/profile/sybrid-private#location) --- ### [Webhelp](https://clutch.co/profile/webhelp) - 10,000+ employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 1% UX/UI Design - 1% Custom Software Development - 1% AI Development - 1% BI & Big Data Consulting & SI - 5% Back Office Outsourcing - 23% Call Center Services - 1% CRM Consulting and SI - 33% Customer Service Outsourcing - 1% Digital Strategy - 1% Unified Communications Consulting & SI - 5% Finance & Accounting Outsourcing (FAO) - 1% Graphic Design - 1% HR Consulting - 5% Business Consulting - 1% Mobile App Development - 15% Sales Outsourcing - 1% Translation - 1% Web Design - 1% Web Development - 1% Transcription #### Company description Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services. [Visit Website](https://webhelp.com/) #### 1% of employees work in Montréal office Montréal, Canada 880 Rue Roy Est 2 - 5 employees [See All Locations (52)](https://clutch.co/profile/webhelp#location) --- ### [MetCredit](https://clutch.co/profile/metcredit) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description MetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services. [Visit Website](https://www.metcredit.com/) #### 13% of employees work in Montréal office Montréal, Canada 1155 Boulevard Robert-Bourassa 31 - 40 employees 1 514 878 9444 [See All Locations (4)](https://clutch.co/profile/metcredit#location) --- ### [Kewix Telecom](https://clutch.co/profile/kewix-telecom) - < $25 average hourly rate - 10 - 49 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Kewix Telecom is a telephone answering service. The firm is located in Montréal, Canada. Their services include Call Center Services. [Visit Website](https://www.kewixtelecom.com/accueil) --- ### [Newtech Contact Center](https://clutch.co/profile/newtech-contact-center) - 10 - 49 employees - Longueuil, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Newtech Contact Center is an answering service. They were launched in 2025, and their services include Call Center Services. [Visit Website](http://newtechcontactcenter.com) --- ### [CSM Group](https://clutch.co/profile/csm-group) - < $25 average hourly rate - 2 - 9 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Customer Service Outsourcing and answering service company CSM Group offers Customer Service Outsourcing and Call Center Services. They were launched in 2025. [Visit Website](https://csmgroup.netlify.app/) --- ### [Mainstream Digicom](https://clutch.co/profile/mainstream-digicom) - $100 - $149 average hourly rate - 2 - 9 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 15% Generative AI - 45% Web Design #### Company description Mainstream Digicom is a web design company. The team is based in Montréal, Canada, and their services include Web Design and Call Center Services. [Visit Website](https://mainstreamdigicom.com) --- ### [Omitri Solutions](https://clutch.co/profile/omitri-solutions) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Advertising - 10% Custom Software Development - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Digital Strategy - 10% Document Digitization & Management - 10% Finance & Accounting Outsourcing (FAO) - 10% IT Managed Services - 10% Sales Outsourcing #### Company description Omitri Solutions is an Advertising company. Established in 2018, the team offers Advertising and Digital Strategy. The company is located in Montréal, Canada. [Visit Website](https://www.omitrisolutions.com) --- ### [Alteka](https://clutch.co/profile/alteka) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 38% Back Office Outsourcing - 39% Call Center Services - 23% Customer Service Outsourcing #### Company description Alteka, a large answering service, is based in Montréal, Canada. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](http://www.atelka.com) --- ### [Nordia](https://clutch.co/profile/nordia) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Laval, Canada #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description Nordia is a telephone answering service based in Laval, Canada. Launched in 1999, the team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.en.nordia.ca/) --- ### [IO Solutions](https://clutch.co/profile/io-solutions) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Montreal, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description IO Solutions is an Alberton, Canada-based telephone answering service. They provide Call Center Services. [Visit Website](https://www.iosolutions.ca) #### 94% of employees work in Montreal office Montreal, Canada 5000 Buchan, Suite 1000, 76 - 100 employees [See All Locations (2)](https://clutch.co/profile/io-solutions#location) --- ### [VOXDATA](https://clutch.co/profile/voxdata) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 13% Back Office Outsourcing - 52% Call Center Services - 24% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description VOXDATA is a call center service. They were established in 1995 and provide Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.voxdata.com) --- ### [Groupe Marketing International](https://clutch.co/profile/groupe-marketing-international) - 50 - 249 employees - Laval, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Founded in 1998, Groupe Marketing International is a telephone answering service and Back Office Outsourcing company. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](http://groupemarketing.ca/en/) --- ### [FTalent](https://clutch.co/profile/ftalent) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 60% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer service talent to handle your front-line support, back-office operations, technical support, and more. Our pre-vetted and certified agents are available 24/7, offering flexible solutions with no setup fees or lock-in contracts. Whether you're in e-commerce, healthcare, financial services, or telecom, FTalent tailors its solutions to meet your unique business needs, delivering exceptional results that enhance customer satisfaction and drive growth. [Visit Website](https://ftalent.co) #### 33% of employees work in Montréal office Montréal, Canada 1000 Sherbrooke St W 6 - 9 employees [See All Locations (3)](https://clutch.co/profile/ftalent#location) --- ### [AUX B2B](https://clutch.co/profile/aux-b2b) - 10 - 49 employees - Saint-Lambert, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Content Marketing - 30% Conversion Optimization - 10% Email Marketing - 10% Recruitment Process Outsourcing - 30% Sales Outsourcing - 10% Social Media Marketing #### Company description Established in 2000, AUX B2B is a Conversion Optimization company. The team specializes in Conversion Optimization and Sales Outsourcing. [Visit Website](https://auxb2b.com/) --- ### [Gexel Telecom](https://clutch.co/profile/gexel-telecom) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Montreal, Canada #### Services Provided - Allocation of Expertise by Percentage - 33% Back Office Outsourcing - 25% Call Center Services - 42% Customer Service Outsourcing #### Company description Gexel Telecom is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Back Office Outsourcing and were launched in 1998. [Visit Website](http://www.gexel.com) --- ### [LH Sales Consulting](https://clutch.co/profile/lh-sales-consulting) - $5,000+ minimum project size - 2 - 9 employees - Westmount, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Email Marketing - 65% Business Consulting - 10% Sales Outsourcing #### Company description LH Sales Consulting is a Business Consulting company. They focus on Business Consulting and Email Marketing and are located in Westmount, Canada and Westmount, Canada. [Visit Website](http://www.lhsalesconsulting.com) --- ### [VoIP.ms](https://clutch.co/profile/voipms) - 50 - 249 employees - Terrebonne, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Unified Communications Consulting & SI #### Company description Founded in 2007, VoIP.ms is an unified communications consulting & SI and answering service company. The midsize team specializes in unified communications consulting & SI and Call Center Services. [Visit Website](https://voip.ms) --- ### [Inevi Acquire](https://clutch.co/profile/inevi-acquire) - $5,000+ minimum project size - 2 - 9 employees - Kirkland, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Account-Based Marketing - 10% Content Marketing - 25% Email Marketing - 15% Sales Outsourcing - 20% Pay Per Click - 10% Search Engine Optimization #### Company description Inevi Acquire is an Email Marketing company. Their small team of employees is based in Kirkland, Canada. Their team focuses on Email Marketing and Account-Based Marketing. [Visit Website](https://acquire.inevi.io/) --- ### [Decimus](https://clutch.co/profile/decimus) - 2 - 9 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% CRM Consulting and SI - 20% Email Marketing - 40% Sales Outsourcing - 20% SMS Marketing #### Company description Decimus is a Sales Outsourcing company. They are in Montréal, Canada, and their services include Sales Outsourcing and Email Marketing. [Visit Website](https://www.decimus.ai/) --- ### [Advancia Téléservices](https://clutch.co/profile/advancia-t-l-services) - $75,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Montreal, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% IT Managed Services #### Company description Answering service company Advancia Téléservices offers Call Center Services and Back Office Outsourcing. They were established in 2010. [Visit Website](https://www.advancia-teleservices.com/) #### 1% of employees work in Montreal office Montreal, Canada M-261 rue Saint-Jacques 1 employees +1 (438) 806 9880 [See All Locations (2)](https://clutch.co/profile/advancia-t-l-services#location) --- ### [Tech Pro Pulse](https://clutch.co/profile/tech-pro-pulse) - $1,000+ minimum project size - $100 - $149 average hourly rate - 2 - 9 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Compliance Consulting - 20% Content Writing Services - 50% Business Consulting - 20% Sales Outsourcing #### Company description Business Consulting company Tech Pro Pulse was established in 2021. The agency focuses on Business Consulting and Sales Outsourcing. [Visit Website](http://techpropulse.com) --- ### [Rhesus](https://clutch.co/profile/rhesus) - $100 - $149 average hourly rate - 50 - 249 employees - Mirabel, Canada #### Services Provided - Allocation of Expertise by Percentage - 5% AI Agents - 5% AI Consulting - 5% AI Development - 5% BI & Big Data Consulting & SI - 10% Business Continuity Management - 10% Call Center Services - 10% Unified Communications Consulting & SI - 25% IT Managed Services - 15% Cybersecurity - 10% IT Strategy Consulting #### Company description Rhesus is an IT managed services company. Headquartered in Victoriaville, Canada and Sherbrooke, Canada, the team provides IT managed services and Cybersecurity. [Visit Website](https://www.rhesus.net) #### 9% of employees work in Mirabel office Mirabel, Canada 17660 Rue Charles 6 - 9 employees 514-397-9590 [See All Locations (3)](https://clutch.co/profile/rhesus#location) --- ### [@liveconx](https://clutch.co/profile/liveconx) #### 4 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Cornwall, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 55% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description @liveconx is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations. Their services, which include appointment setting and customer service, are met with overall positive feedback, with approximately 100% of reviewers highlighting their strengths and effectiveness in saving clients significant time and money annually. Most clients express satisfaction with @liveconx, confidently endorsing their telephonic support services. [Visit Website](http://www.liveconx.com) #### High-quality work The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement. - Appointment Setting for Transportation Business (5.0/5, Dec 24, 2017): I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before. [Read Full Review](https://clutch.co/go-to-review/liveconx/37155) #### Experience in 3 industries The reviews indicate @liveconx's strong performance primarily in the Information Technology and various other industries, such as customer service and outbound services. Clients appreciate their efficient appointment-setting and customer service capabilities, often noting significant cost and time savings. Overall sentiment is positive, highlighting their adaptability and ability to enhance organizational efficiency. Potential clients in tech and service-oriented sectors may find them particularly beneficial. [Read All Reviews](https://clutch.co/profile/liveconx?verified=true#reviews) ##### Information technology Experience LiveConx demonstrates solid expertise in appointment setting, as evidenced by client feedback highlighting their ability to save approximately $10,000 annually while enabling quicker development. Clients express confidence in their services, indicating reliability and effectiveness. Overall, the sentiment is positive, suggesting that LiveConx may be a suitable partner for businesses in the Information Technology sector seeking efficient support and cost savings. - 1 review for information technology industry - $10,000,000 + avg. project cost - Appointment Setting Services for IT Company (2.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/liveconx/37279) ##### Transportation Experience The feedback from clients in the Transportation industry highlights @liveconx's strong expertise in enhancing operational efficiency through effective outbound services. Clients report significant improvements in data management and organization, resulting in substantial cost savings and better customer service. The overall sentiment is highly positive, emphasizing the provider's beneficial impact and reliability. Potential clients can expect a dedicated partnership that facilitates improved operations and alleviates organizational challenges. - 1 review for transportation industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Appointment Setting for Transportation Business (5.0/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/liveconx/37155) ##### Other Industry Experience Clients in the Other Industry commend @liveconx for their exceptional customer service and effective inbound call management solutions. Their adaptive pricing and ability to handle high call volumes have significantly saved clients time and money. Feedback highlights the provider's expertise and reliability, making them a preferred partner for companies seeking efficient communication solutions. Overall, the sentiment is overwhelmingly positive, indicating that @liveconx is a valuable asset for businesses in the Other Industry. - 1 review for other industry industry - Less than $10,000 avg. project cost - Appointment Scheduling for Business Service (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/liveconx/136722) #### 3.8 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with @liveconx’s pricing structure, highlighting their affordable monthly fee of $500. Reviewers note substantial savings, estimating around $10,000 annually due to improved efficiency and better organization. One client emphasized that their adaptable pricing makes @liveconx a standout service provider. Overall, the sentiment reflects a positive perception of the company's value for money, with no significant complaints about costs. [Read All Reviews](https://clutch.co/profile/liveconx?verified=true#reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 3 cities - Dallas, Texas (1 projects) - North Bergen, New Jersey (1 projects) - Saint Albans, New York (1 projects) [View Reviews](https://clutch.co/profile/liveconx?verified=true#reviews) --- ### [Suite Excel Collections](https://clutch.co/profile/suite-excel-collections) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Small answering service Suite Excel Collections, is based in Toronto, Canada and Montréal, Canada. The team focuses on Call Center Services. [Visit Website](https://www.secci.ca) #### 1% of employees work in Montréal office Montréal, Canada 4530 Chemin de la Côte-des-Neiges, Bureau 102, employees 514.842.8787 [See All Locations (2)](https://clutch.co/profile/suite-excel-collections#location) --- ### [Prime CS](https://clutch.co/profile/prime-cs) - 2 - 9 employees - Montreal, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Small answering service and Back Office Outsourcing company Prime CS, is located in Montreal, Canada. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://primecs.co/) --- ### [Transworld Systems Canada Inc.](https://clutch.co/profile/transworld-systems-canada) - 10 - 49 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 35% Call Center Services - 35% Funding & Investment #### Company description Headquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment. [Visit Website](https://tsico.ca/en/) #### 1% of employees work in Montréal office Montréal, Canada 50 Boulevard Crémazie O employees [See All Locations (3)](https://clutch.co/profile/transworld-systems-canada#location) --- ### [Lawyer Marketing 360](https://clutch.co/profile/lawyer-marketing-360) - 2 - 9 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Graphic Design - 20% Sales Outsourcing - 20% Search Engine Optimization - 20% Video Marketing - 20% Web Design #### Company description Lawyer Marketing 360, a SEO services firm, was launched in 2015. The team offers Search Engine Optimization and Web Design. [Visit Website](https://lawyermarketing360.com/) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. 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