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Leaders Matrix

Top Canada Customer Care Services - Leaders Matrix

LAST UPDATED Apr 12, 2021

Clutch Leaders Matrix

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  1. 1 SureCall
  2. 2 Intelligent Office
  3. 3 Aidey
  4. 4 Fusion BPO Services
  5. 5 CanadaDirect
  6. 6 VoiceLogic.com
  7. 7 AnswerFone
  8. 8 @liveconx
  9. 9 MaxBPO

Top 9 Customer Care Companies in Canada

SureCall

Doing Good With Every Call!

$1,000+
< $25 / hr
50 - 249
Calgary, Canada
Ability to deliver
16.2
5.5
8.1
Reviews
Clients & experience
Market presence
Service Focus
50%
40
50% Other
Voice Services
Customer support/experience

Intelligent Office

Your Staff. Your Office. Your Success.

Undisclosed
Undisclosed
250 - 999
Canada
Ability to deliver
14.5
6.8
9.6
Reviews
Clients & experience
Market presence
Service Focus
75%
20
25% Other
Voice Services
Customer support/experience

Aidey

OUTSTANDING CUSTOMER SUPPORT & SALES OUTSOURCING

$1,000+
< $25 / hr
10 - 49
Calgary, Canada
Ability to deliver
16.3
5.5
7.2
Reviews
Clients & experience
Market presence
Service Focus
60%
50
40% Other
Voice Services
Customer support/experience

Fusion BPO Services

Business Process and Customer Engagement Leader

$5,000+
< $25 / hr
1,000 - 9,999
Montreal, Canada
Ability to deliver
14.3
5
8.7
Reviews
Clients & experience
Market presence
Service Focus
65%
20
35% Other
Voice Services
Customer support/experience

CanadaDirect

Powering Your Business Forward with VAS.

$10,000+
< $25 / hr
250 - 999
Dorval, Canada
Ability to deliver
16.6
6.9
7.5
Reviews
Clients & experience
Market presence
Service Focus
75%
10
25% Other
Voice Services
Customer support/experience

VoiceLogic.com

call center, voice broadcast, lead generation

$1,000+
< $25 / hr
50 - 249
Toronto, Canada
Ability to deliver
13
7.5
7.7
Reviews
Clients & experience
Market presence
Service Focus
100%
25
Voice Services
Customer support/experience

AnswerFone

Never Miss A Single Call

$5,000+
< $25 / hr
2 - 9
Winnipeg, Canada
Ability to deliver
17.3
5.6
7
Reviews
Clients & experience
Market presence
Service Focus
90%
10
10% Other
Voice Services
Customer support/experience

@liveconx

Efficient, affordable contact response solutions.

$1,000+
< $25 / hr
50 - 249
Cornwall, Canada
Ability to deliver
13
7
8.2
Reviews
Clients & experience
Market presence
Service Focus
75%
20
25% Other
Voice Services
Customer support/experience

MaxBPO

Mortgage Processing and Underwriting Services Co.

Undisclosed
< $25 / hr
250 - 999
Nanaimo, Canada
Ability to deliver
16.4
5
5.6
Reviews
Clients & experience
Market presence
Service Focus
15%
10
85% Other
Voice Services
Customer support/experience

Contenders Breakdown

24-7 INTOUCH

Outsourcing/Offshoring Agency Winnipeg

$1,000+
< $25 / hr
10,000+
Winnipeg, Canada
Ability to deliver
6.1
Service Focus
50%
33%
50% Other
Voice Services
Customer support/experience

Advantage Communications

Power Up Your Customer Experience!

$1,000+
< $25 / hr
1,000 - 9,999
Charlottetown, Canada
Ability to deliver
6
Service Focus
50%
25%
50% Other
Voice Services
Customer support/experience

Bill Gosling Outsourcing

Not Your Average Call Center

$10,000+
< $25 / hr
1,000 - 9,999
Newmarket, Canada
Ability to deliver
5.9
Service Focus
60%
25%
40% Other
Voice Services
Customer support/experience

Viiz Communications

Calgary Call Center Agency

Undisclosed
Undisclosed
50 - 249
Calgary, Canada
Ability to deliver
5.5
Service Focus
100%
100%
Voice Services
Customer support/experience

Line One Contact Centres Inc

It's For You!

$1,000+
Undisclosed
250 - 999
Calgary, Canada
Ability to deliver
5.3
Service Focus
80%
50%
20% Other
Voice Services
Customer support/experience

Indosoft

Contact Center Technology Solutions Provider

Undisclosed
Undisclosed
10 - 49
Fredericton, Canada
Ability to deliver
5.8
Service Focus
50%
100%
50% Other
Voice Services
Customer support/experience

Agents Republic Inc.

Multilingual call center with global workforce

$1,000+
< $25 / hr
250 - 999
Vancouver, Canada
Ability to deliver
5.2
Service Focus
50%
30%
50% Other
Voice Services
Customer support/experience

MarketOne International

Full Stack Demand Generation.

Undisclosed
Undisclosed
250 - 999
Toronto, Canada
Ability to deliver
6.1
Service Focus
25%
50%
75% Other
Voice Services
Customer support/experience

Millenium1 Solutions

Outsourcing/Offshoring Toronto

$1,000+
< $25 / hr
1,000 - 9,999
Toronto, Canada
Ability to deliver
5.8
Service Focus
67%
20%
33% Other
Voice Services
Customer support/experience

Gexel Telecom

Industry Specific Solutions

$1,000+
< $25 / hr
250 - 999
Montreal, Canada
Ability to deliver
6
Service Focus
50%
25%
50% Other
Voice Services
Customer support/experience

Skybridge Americas

INTEGRATED, CUSTOMIZABLE AND SCALABLE SOLUTIONS

$1,000+
$25 - $49 / hr
250 - 999
Winnipeg, Canada
Ability to deliver
5.8
Service Focus
90%
25%
10% Other
Voice Services
Customer support/experience

Stafford Communications Group

Consumer Products & Healthcare Call Center Service

$1,000+
Undisclosed
50 - 249
Rothesay, Canada
Ability to deliver
5.5
Service Focus
70%
40%
30% Other
Voice Services
Customer support/experience

Prospects DM

ENHANCING YOUR BUSINESS WITH EVERY CALL

$1,000+
< $25 / hr
250 - 999
Hamilton, Canada
Ability to deliver
5.4
Service Focus
60%
25%
40% Other
Voice Services
Customer support/experience

Innovative Vision

CONNECT. INTERACT. RESOLVE.

$1,000+
< $25 / hr
250 - 999
Toronto, Canada
Ability to deliver
5.4
Service Focus
50%
25%
50% Other
Voice Services
Customer support/experience

HealthConnect Inc.

One-stop Outsourced Customer Care

Undisclosed
Undisclosed
10 - 49
Moncton, Canada
Ability to deliver
5.5
Service Focus
50%
50%
50% Other
Voice Services
Customer support/experience