Leaders Matrix

Top Canada Customer Care Services  - Leaders Matrix

LAST UPDATED May 18, 2022
SureCall Line One Contact Centres Inc The CommAlert Group
ABILITY TO DELIVER
FOCUS

Clutch Leaders Matrix

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  1. 1 SureCall
  2. 2 Line One Contact Centres Inc
  3. 3 The CommAlert Group
  4. 4 24H Virtual
  5. 5 Veta Virtual
  6. 6 CanadaDirect
  7. 7 QS Dev International
  8. 8 VoiceLogic.com

Top 11 Customer Care Companies in Canada

SureCall

Doing Good With Every Call!

$1,000+
< $25 / hr
50 - 249
Calgary, Canada
Ability to deliver
15.8
6.6
7.6
Reviews
Clients & experience
Market presence
Service Focus
35%
65% Other
Customer Service Outsourcing
$1,000+
Undisclosed
250 - 999
Calgary, Canada
Ability to deliver
15.3
5.2
Reviews
Market presence
Service Focus
45%
55% Other
Customer Service Outsourcing

The CommAlert Group

Edmonton Call Center Agency

Undisclosed
Undisclosed
50 - 249
Edmonton, Canada
Ability to deliver
17.1
5.2
Reviews
Market presence
Service Focus
25%
75% Other
Customer Service Outsourcing

24H Virtual

We Answer. You Grow. 24/7

Undisclosed
Undisclosed
50 - 249
Toronto, Canada
Ability to deliver
18.1
0.1
4.5
Reviews
Clients & experience
Market presence
Service Focus
20%
80% Other
Customer Service Outsourcing

Veta Virtual

Free Up Your Time And Grow Your Business!

$1,000+
Undisclosed
10 - 49
Toronto, Canada
Ability to deliver
17.9
5.2
Reviews
Market presence
Service Focus
15%
85% Other
Customer Service Outsourcing

CanadaDirect

Powering Your Business Forward with VAS.

$10,000+
< $25 / hr
250 - 999
Dorval, Canada
Ability to deliver
16.6
5.2
Reviews
Market presence
Service Focus
13%
87% Other
Customer Service Outsourcing

QS Dev International

Offshore Contact Center

$10,000+
< $25 / hr
50 - 249
Richmond, Canada
Ability to deliver
11.5
4.5
Reviews
Market presence
Service Focus
55%
45% Other
Customer Service Outsourcing

VoiceLogic.com

call center, voice broadcast, lead generation

$1,000+
< $25 / hr
50 - 249
Toronto, Canada
Ability to deliver
13
5.4
Reviews
Market presence
Service Focus
25%
75% Other
Customer Service Outsourcing

Contenders Breakdown

24-7 INTOUCH

Outsourcing/Offshoring Agency Winnipeg

$1,000+
< $25 / hr
10,000+
Winnipeg, Canada
Ability to deliver
5.9
Service Focus
58%
42% Other
Customer Service Outsourcing

Bill Gosling Outsourcing

Not Your Average Call Center

$10,000+
< $25 / hr
1,000 - 9,999
Newmarket, Canada
Ability to deliver
5.8
Service Focus
35%
65% Other
Customer Service Outsourcing

Millenium1 Solutions

Outsourcing/Offshoring Toronto

$1,000+
< $25 / hr
1,000 - 9,999
Toronto, Canada
Ability to deliver
5.6
Service Focus
33%
67% Other
Customer Service Outsourcing

Nordia

We make it personal.

$1,000+
< $25 / hr
1,000 - 9,999
Laval, Canada
Ability to deliver
5.6
Service Focus
30%
70% Other
Customer Service Outsourcing

Gexel Telecom

Industry Specific Solutions

$1,000+
< $25 / hr
250 - 999
Montreal, Canada
Ability to deliver
5.6
Service Focus
42%
58% Other
Customer Service Outsourcing

Advantage Communications

Power Up Your Customer Experience!

$1,000+
< $25 / hr
1,000 - 9,999
Charlottetown, Canada
Ability to deliver
0.1
5.4
Service Focus
31%
69% Other
Customer Service Outsourcing

Alteka

Outsourcing/Offshoring Agency Montreal

$1,000+
< $25 / hr
1,000 - 9,999
Montréal, Canada
Ability to deliver
5.6
Service Focus
23%
77% Other
Customer Service Outsourcing

Global Dispatch Management

GDMBPO | Taxi & Limo Call Answering Services

$1,000+
Undisclosed
250 - 999
St. John's, Canada
Ability to deliver
4.9
Service Focus
65%
35% Other
Customer Service Outsourcing

Skybridge Americas

INTEGRATED, CUSTOMIZABLE AND SCALABLE SOLUTIONS

$1,000+
$25 - $49 / hr
250 - 999
Winnipeg, Canada
Ability to deliver
5.5
Service Focus
30%
70% Other
Customer Service Outsourcing

HealthConnect Inc.

One-stop Outsourced Customer Care

Undisclosed
Undisclosed
10 - 49
Moncton, Canada
Ability to deliver
5.2
Service Focus
50%
50% Other
Customer Service Outsourcing

Answer 365

Your partner in customer relation

$1,000+
< $25 / hr
50 - 249
Halifax, Canada
Ability to deliver
5.4
Service Focus
40%
60% Other
Customer Service Outsourcing

VOXDATA

Quality people. Innovative solutions

$1,000+
< $25 / hr
250 - 999
Montréal, Canada
Ability to deliver
5.5
Service Focus
24%
76% Other
Customer Service Outsourcing

AnswerNet

Automated and BPO call center services

$1,000+
< $25 / hr
250 - 999
Toronto, Canada
Ability to deliver
4.9
Service Focus
25%
75% Other
Customer Service Outsourcing

Omnie Integrated Services Inc.

Managed Customer Service, Reinvented.

$1,000+
Undisclosed
10 - 49
Vancouver, Canada
Ability to deliver
3
Service Focus
75%
25% Other
Customer Service Outsourcing

Gatestone & Co.

BPO and Contact Center North America

$1,000+
< $25 / hr
250 - 999
Toronto, Canada
Ability to deliver
5.6
Service Focus
20%
80% Other
Customer Service Outsourcing