# Top Customer Support Services in Canada Highly reviewed Customer Support companies in Canada include ContactPoint 360, FlairsTech, Veta Virtual, SureCall Contact Centers, CanadaDirect, 24H Virtual, Virtual Gurus, Line One Contact Centres Inc, Omnie Integrated Services Inc., ZRAFTED. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Customer Support Services in Canada Ratings Updated: Jul 22, 2026 ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 5 reviews mention Customer Service Outsourcing Call Center Services for Marketing Agency 5.0/5 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. - 3 of 5 Customer Service Outsourcing reviews are 5 stars - 5 new reviews for Customer Service Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 5 countries - Armenia (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (1 projects) - Estonia (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) #### 10% of employees work in Montréal office Montréal, Canada 35075 Rue de Sorel, 4th Floor Montréal 201 - 250 employees [See All Locations (9)](https://clutch.co/profile/contactpoint-360#location) --- ### [FlairsTech](https://clutch.co/profile/flairstech) #### 4.6 out of 5 star rating (10 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Custom Software Development - 10% Enterprise App Modernization - 10% AI Development - 15% Call Center Services - 15% Application Management & Support - 15% Customer Service Outsourcing - 20% IT Managed Services #### Company description FlairsTech is a Customer Service Outsourcing company specializing in Customer Support Services and Call Center Solutions. Their reviews reflect high customer satisfaction, with 97% reporting improved outcomes like customer service scores and satisfaction rates. Clients commend their flexibility, cultural alignment, and ability to adapt quickly to changing needs, although some note initial growing pains and development resource retention as areas for improvement. [Visit Website](https://flairstech.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Timely Overall, FlairsTech has received positive feedback regarding their timeliness in project delivery. Clients consistently noted that the team delivers on time and effectively responds to needs. For instance, one client highlighted FlairsTech's ability to ramp up teams swiftly during service transitions, while another praised their timely, accurate support in technical matters. This consistent sentiment underscores FlairsTech's commitment to meeting deadlines and maintaining effective communication throughout engagements. - DevOps Managed Services for Construction Software Company (4.5/5, Mar 2, 2026): FlairsTech’s project management is good. The team delivers on time. Regarding communication, we use virtual meetings, emails, and messaging apps. [Read Full Review](https://clutch.co/go-to-review/flairstech/439731) - Custom Software Development for Recreational Sports Platform (5.0/5, Apr 16, 2026): FlairsTech tends to deliver on time. We communicate via virtual meetings. [Read Full Review](https://clutch.co/go-to-review/flairstech/450716) - Technical Support for Software Design Studio (5.0/5, Mar 20, 2023): Support is delivered in a timely, accurate fashion. The team is very open to recommendations and change of direction when needed. [Read Full Review](https://clutch.co/go-to-review/flairstech/188492) - Staff Augmentation for Mergers & Acquisitions Company (4.0/5, Apr 10, 2023): The Flairstech team has been effective in providing qualified candidates within the expected timeline. The support team has been very accommodating and resourceful. [Read Full Review](https://clutch.co/go-to-review/flairstech/193599) #### 5 reviews mention Customer Service Outsourcing Customer Service Outsourcing for Travel Agency 5.0/5 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. - 4 of 5 Customer Service Outsourcing reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/flairstech/294796) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight FlairsTech's competitive pricing and strong value for money. One client noted that their pricing 'fit our budget and offered good value for the cost,' while another emphasized that FlairsTech's pricing model was 'unique and fit well' with their budgeting needs. Overall sentiment across reviews indicates satisfaction with the cost-effectiveness of FlairsTech's services, reinforcing their reputation as a reliable partner that delivers quality outcomes without compromising financial expectations. [Read All Reviews](https://clutch.co/profile/flairstech?verified=true#reviews) - $200,000 to $999,999 (2 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - Australia (1 projects) - Canada (6 projects) - United States (3 projects) This provider is available in 22 time zones: - Colombia Time (COT) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Greenwich Mean Time (GMT) - Japan Standard Time (JST) - Arabia Standard Time (AST) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Singapore Standard Time (SGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) This provider is fluent in 10 languages: - English - Spanish - Arabic - Italian - German - Dutch - French - Polish - Portuguese - Swedish [View Reviews](https://clutch.co/profile/flairstech?verified=true#reviews) --- ### [Veta Virtual](https://clutch.co/profile/veta-virtual) #### 5 out of 5 star rating (63 reviews) - $1,000+ minimum project size - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 33% AI Development - 33% Customer Service Outsourcing - 34% Recruitment Process Outsourcing #### Company description Veta Virtual is a Customer Service Outsourcing (CSO) company specializing in call center solutions and remote customer care. Across the reviews, 100% of clients commend Veta Virtual for their professionalism, responsiveness, and seamless communication management. Notably, 83% of reviewers highlight their effective project management and ability to customize services to fit specific business needs, ensuring client satisfaction and operational efficiency. [Visit Website](https://vetavirtual.com) #### Professional Veta Virtual consistently receives positive feedback regarding their professionalism. Clients commend their thoroughness and ability to provide seamless service, with one noting, "They were always very kind and professional." Another client highlighted their responsiveness, stating, "Everything was done quickly and efficiently." Overall, the sentiment reflects satisfaction with Veta Virtual's ability to enhance client experiences through reliable communication and dedicated support, with no significant areas for improvement identified. - Call Center & Sales Services for Mortgage Brokerage Firm (5.0/5, Feb 29, 2024): They are on-time and professional. They were able to provide custom solutions based on our business model. They have a well established system and are able to adapt to change request in short notice. [Read Full Review](https://clutch.co/go-to-review/veta-virtual/272441) - Call Center Services for Acupuncture Clinic (5.0/5, Jun 5, 2023): During on-boarding all info was collected and organized so that they could answer phone calls to potential/current patients with proper info and confidence. We're impressed with their personalized services, immediate responses, and professionalism. [Read Full Review](https://clutch.co/go-to-review/veta-virtual/206639) - Call Center Services for Boutique Consulting Firm (5.0/5, Feb 9, 2023): Project ran seamlessly. They were easy to contact via email and had straight forward communication processes. I've never seen a BPO / call center deliver professional services like Veta could! [Read Full Review](https://clutch.co/go-to-review/veta-virtual/180136) - Virtual Assistance for Paralegal Firm (5.0/5, Aug 11, 2022): My company, Benchmark Legal Offices, have been using Veta for the last couple of months and I must say it is an awesome service with amazing, well trained, always friendly, professional agents. [Read Full Review](https://clutch.co/go-to-review/veta-virtual/153710) - Call Center Services for Gift Cards Company (5.0/5, Feb 5, 2022): Very timely and professional. Service was excellent and helped us get new business that we might have missed without the service. [Read Full Review](https://clutch.co/go-to-review/veta-virtual/10414) #### Reviewed 4 times in the past 6 months Recent reviews for Veta Virtual reflect a strong overall sentiment, highlighting their professionalism, responsiveness, and effective project management. Clients appreciated their comprehensive support in hosting events and handling calls, noting minimal missed communications and high-quality service. Specific feedback included praise for Veta's ability to ask insightful questions that enhanced event outcomes and their commitment to timely and organized task execution. Areas for improvement were minimal, with one client suggesting better talent vetting for staffing needs. - 4 of 4 reviews are 5 stars - 1 new review for Customer Service Outsourcing services - Less than $10,000 avg. project cost [Read 4 Recent Reviews](https://clutch.co/profile/veta-virtual?sort_by=date_desc&verified=true#reviews) #### 8 reviews mention Customer Service Outsourcing Call Center & Sales Services for Mortgage Brokerage Firm 5.0/5 — Veta Virtual provided call center and sales services for a mortgage brokerage firm. They handled inquiries, took on sales calls, obtained client contact information, and collaborated with the internal team. - 7 of 8 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/veta-virtual/272441) #### Completed projects in 2 countries - Canada (25 projects) - United States (31 projects) [View Reviews](https://clutch.co/profile/veta-virtual?verified=true#reviews) --- ### [SureCall Contact Centers](https://clutch.co/profile/surecall-contact-centers) #### 4.8 out of 5 star rating (13 reviews) - $5,000+ minimum project size - $50 - $99 average hourly rate - 250 - 999 employees - Calgary, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 60% Call Center Services - 20% Customer Service Outsourcing #### Company description SureCall Contact Centers specializes in Call Center Outsourcing and Remote Customer Care, offering solutions for overflow call volume management. The company is praised for its flexibility, culture, and consistent service delivery, with 100% of reviewers noting their satisfaction with measurable outcomes such as ASA and AHT. No areas for improvement were identified. [Visit Website](https://surecallcc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ca-call-centers-customer-support) #### 1 review mentions Customer Service Outsourcing Customer Service Outsourcing for Financial Services Co 5.0/5 — SureCall provided call center services for a financial services company. The team handled the client's overflow call volume.  - 1 of 1 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/326468) #### Experience in 8 industries SureCall Contact Centers demonstrates strong expertise across various industries, including real estate, advertising & marketing, financial services, automotive, government, hospitality & leisure, and business services. Clients consistently highlight their responsiveness, professionalism, and effective project management. The overall sentiment is positive, with notable strengths in customer service efficiency and flexibility in handling diverse needs, making them a suitable partner for businesses seeking reliable support in these sectors. [Read All Reviews](https://clutch.co/profile/surecall-contact-centers?verified=true#reviews) ##### Hospitality & leisure Experience SureCall Contact Centers has demonstrated exceptional expertise in the Hospitality & leisure industry, particularly in managing takeout and delivery orders for a pizza chain. Clients appreciate their strong training programs and consistent performance metrics, which facilitate seamless integration into business operations. The team's ability to adapt, provide constructive feedback, and maintain high levels of service has garnered positive sentiment, making them a reliable partner for organizations looking to enhance their customer engagement and operational efficiency. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Pizza Corporation (5.0/5, Feb 21, 2020): SureCall worked closely with two development teams on two different occasions to develop an order management software and provided accompanying training and call reception services for a Canadian pizza chain. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/145110) ##### Advertising & marketing Experience SureCall has received positive feedback in the Advertising & marketing industry, highlighting their exceptional responsiveness and efficiency in handling customer service operations. Clients appreciate their proactive approach, collaboration, and ability to deliver tailored solutions, particularly for complex marketing campaigns. The team's strong project management and communication skills have led to improved customer satisfaction and operational efficiency. Overall, SureCall is regarded as a reliable partner for businesses seeking effective marketing support. - 2 reviews for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Advertising & Marketing Firm (5.0/5, Mar 28, 2023): SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/190586) - Call Center Services for Marketing Company (4.0/5, Oct 29, 2024): SureCall provides ongoing call center services for a marketing company. The team handles customer support services through email and phone calls. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/326865) ##### Financial services Experience SureCall has demonstrated strong expertise in the Financial services industry, particularly in managing overflow call volume for credit unions. Client feedback highlights their effective project management, on-time delivery, and impressive flexibility. The company’s ability to meet budgetary constraints while providing good value emphasizes their strength in delivering tailored solutions. Overall, the positive sentiment from clients suggests that SureCall is a reliable partner for financial services firms seeking to enhance their customer support capabilities. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Financial Services Co (5.0/5, Oct 28, 2024): SureCall provided call center services for a financial services company. The team handled the client's overflow call volume.  [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/326468) ##### Automotive Experience SureCall has garnered positive feedback from clients in the Automotive industry, particularly for their responsiveness and tailored solutions. A notable client highlighted their expertise in handling inquiries 24/7, which is critical for high-end exotic car sales. The company demonstrated an ability to adapt to unique client needs, ensuring swift communication and project delivery. Overall, their proficiency in customer service and understanding of the luxury automotive market make them a strong candidate for businesses seeking reliable support. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Exotic Car Dealership (5.0/5, Oct 3, 2024): SureCall provides call center services for an exotic car dealership. The team answers calls, responds to email inquiries and questions about listings, processes financing applications, and recommends insurers. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/319697) ##### Business services Experience SureCall Contact Centers demonstrates significant expertise in the Business services industry, particularly in vendor engagement and project management. Clients have praised their flexibility, responsiveness, and communication, which have contributed to measurable project success, including exceeding revenue targets by 25%. The provider's ability to adapt to fluctuating deadlines and maintain a high quality of work positions them as a reliable partner for businesses seeking effective call center solutions. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Contractor & Risk Mgmt Company (5.0/5, May 9, 2024): SureCall provides call center services for a contractor and risk management company. The team calls potential customers who may want to sign up for the client’s system using a script provided by the client. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/287809) ##### Government Experience SureCall has demonstrated strong expertise in supporting government organizations, particularly in providing 24/7 after-hours communication. Clients commend their professionalism, reliability, and effective follow-up, highlighting the peace of mind their services bring. The responsiveness of their representatives, particularly in managing urgent member needs, is consistently praised. Overall, SureCall is regarded as an invaluable partner for government entities seeking dependable communication solutions. - 1 review for government industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Voice Services for Government Organization (5.0/5, Oct 5, 2020): SureCall is the after-hours voice services provider for a city government organization. The team fields calls related to a specific project, following procedures and other guidelines to provide information. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/78948) ##### Consumer Products Experience The feedback from a food processing company highlights SureCall's expertise in managing consumer relationships, particularly through their effective call center services. Clients commend their proactive communication, integration of multiple contact sources, and impressive adaptability. SureCall's knowledgeable team facilitates smooth onboarding and continuous improvement, significantly enhancing consumer engagement. Overall, the sentiment suggests a strong partnership with a focus on achieving client goals, making SureCall a reliable choice for businesses in the Consumer Products industry. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Food Processing Company (5.0/5, Oct 11, 2019): SureCall provides call center services to a food processing company. They’re responsible for responding to customer questions and concerns while also providing callers with information on products. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/63664) ##### Real estate Experience The feedback from the real estate sector highlights SureCall Contact Centers' expertise in delivering timely and effective communication solutions. Clients praise their prompt service and ability to manage messages, which is critical for property management operations. The overall sentiment is overwhelmingly positive, with clients noting the company's reliability and affordability as key strengths. For real estate businesses seeking to enhance their communication infrastructure, SureCall Contact Centers appears to be a strong fit. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Property Management Company (5.0/5, Dec 2, 2025): SureCall Contact Centers provides call center services for a property management company. The team updates the client's employee message list and holiday messages. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/423222) ##### Sports Experience SureCall has demonstrated significant expertise in supporting the sports industry, particularly through their effective management of a high-volume helpdesk for a major amateur hockey organization. Clients appreciate their bilingual support, responsiveness, and commitment to continuous improvement. The company excels in ticket resolution, allowing clients to focus on complex issues. Overall sentiment is positive, highlighting their partnership approach, adaptability during challenges, and dedication to understanding specific client needs. - 1 review for sports industry - $50,000 – $199,999 avg. project cost - BPO & Voice Services for National Hockey Organization (4.0/5, Nov 13, 2020): SureCall provides call support and BPO services for a hockey organization. The team resolves technical support tickets for an outdated registration database, tackling emails and answering hotline calls, too. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/114156) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight SureCall Contact Centers' competitive pricing and overall value for money. One client noted, 'we chose them because their pricing fit our budget,' while another emphasized, 'great value for cost.' Reviewers appreciate the flexibility and responsiveness of the team, often stating that they deliver quality service that justifies the investment. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with both the cost-effectiveness and the quality of service provided. [Read All Reviews](https://clutch.co/profile/surecall-contact-centers?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Very responsive SureCall Contact Centers is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [CanadaDirect](https://clutch.co/profile/canadadirect) #### 4 out of 5 star rating (2 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Dorval, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 52% Call Center Services - 13% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description CanadaDirect is a telemarketing company specializing in outbound services using live agents and voice assistance. Reviews highlight their exceptional project management and compliance focus, with a 20% increase in sales and near-zero customer complaints. Notably, 100% of reviewers praise their performance compared to competitors, underscoring their effectiveness and reliability. [Visit Website](http://canadadirect.ca/) #### Great project management Clients have consistently praised CanadaDirect for their exceptional project management capabilities. One notable client remarked, 'When it comes to project management, they're the best vendor I've ever worked with.' This sentiment highlights their entrepreneurial approach and strong compliance focus, contributing to a significant reduction in customer complaints and a 20% increase in sales. Overall, clients view CanadaDirect as a superior choice compared to other vendors in the marketplace. #### Experience in 1 industry CanadaDirect has demonstrated strong expertise in the Advertising & Marketing industry, particularly in outbound telemarketing services utilizing voice assistance and live agents. Clients report significant results, including a 20% increase in sales and enhanced project management performance. Overall sentiment reflects a high level of satisfaction, with clients appreciating their entrepreneurial spirit and compliance focus. This provider is well-suited for businesses seeking efficient communication solutions in the marketing sector. [Read All Reviews](https://clutch.co/profile/canadadirect?verified=true#reviews) ##### Advertising & marketing Experience CanadaDirect has consistently demonstrated strong expertise in the advertising and marketing industry, particularly in outbound telemarketing services. Clients highlight their exceptional performance in project management and compliance, leading to significant improvements in sales and customer satisfaction. With a proven track record of enhancing response rates and reducing complaints, they are recognized as a top vendor in their field. Potential clients can trust CanadaDirect’s entrepreneurial approach and commitment to understanding their business needs for optimal results. - 1 review for advertising & marketing industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Voice Services for Financial Services Marketing Company (5.0/5, Jul 12, 2019): CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in.  [Read Full Review](https://clutch.co/go-to-review/canadadirect/131354) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients commend CanadaDirect for delivering significant value for money, noting a return on investment through increased sales and reduced complaints. One client reported an annual investment of $3,000,000–$5,000,000, highlighting a 20% sales increase due to CanadaDirect's effective strategies. Overall sentiment reflects satisfaction with their project management and competitive performance, with one client stating they are 'by far the best' vendor compared to others in the market. [Read All Reviews](https://clutch.co/profile/canadadirect?verified=true#reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [24H Virtual](https://clutch.co/profile/24h-virtual) #### 5 out of 5 star rating (13 reviews) - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description 24H Virtual is a comprehensive virtual assistance company offering a range of services including call answering, virtual receptionist services, and website development. Overall, their reviews are overwhelmingly positive, with clients praising their professionalism, responsive communication, and ability to handle diverse and customized tasks. Approximately 90% of reviewers highlight their project management skills and client-focused approach, emphasizing their ability to seamlessly integrate into clients' operations. [Visit Website](https://24hvirtual.com/clutch-virtual-receptionist/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Dedicated Clients express high satisfaction with 24H Virtual's dedication and involvement in their projects. One review highlights the company's commitment to understanding client needs and maintaining seamless communication, stating, "Their dedication and involvement in making the experience easy are impressive." Overall, the sentiment reflects a strong appreciation for 24H Virtual's collaborative approach and willingness to adapt, fostering a respectful and effective partnership. - Customer Service for Nonprofit Health Organization (5.0/5, Mar 25, 2021): Their dedication and involvement in making the experience easy are impressive. They are result-driven and willing to grow as we grow. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/108324) #### Experience in 8 industries 24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors. [Read All Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) ##### Legal Experience 24H Virtual has garnered positive feedback from the legal industry, particularly for their expertise in handling call-answering services. Clients appreciate their responsive and communicative approach, which aids in scaling operations efficiently. One legal director noted significant improvements in service delivery and reduced stress, emphasizing the importance of their personable attention. Overall, the sentiment reflects satisfaction with their ability to enhance operational efficiency and client relations within the legal sector. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Answering Support for Law Firm (5.0/5, Feb 24, 2022): A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1229) ##### Other Industry Experience 24H Virtual has demonstrated substantial expertise in the Other Industry through tailored solutions for businesses like appliance repair and cleaning services. Clients praise their responsive communication, punctual project delivery, and effective branding and web development efforts. Significant improvements in customer conversion rates and overall satisfaction highlight their impact. Their personalized approach, especially direct owner involvement, enhances collaboration. Potential clients in the Other Industry can expect reliable support and a commitment to continuous improvement. - 2 reviews for other industry industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Appliance Repair Company (5.0/5, Feb 23, 2022): 24H Virtual provides ongoing call center services for an appliance repair company. Their main tasks are to answer incoming customer calls and respond to emails on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1170) - Web Dev, Content Mktg & Branding for Cleaning Company (5.0/5, Oct 19, 2021): 24H Virtual built and designed a cleaning company's website. They also managed the client's branding and content marketing strategies. Two people participated in the month-long project. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/40996) ##### Financial services Experience 24H Virtual has garnered positive feedback in the Financial services industry, particularly for their professionalism and responsiveness. The CEO of a fractional CFO service praised their effectiveness in managing calls and setting appointments, leading to reduced phone traffic for his team. Their willingness to engage in smaller projects and provide dedicated support has been highlighted as a strength, indicating a partner-like approach that resonates well with clients seeking reliable assistance in the financial sector. - 2 reviews for financial services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistance for Community Credit Union (5.0/5, Jan 11, 2022): 24H Virtual contributed to the success of The North Pole Connection, a Christmas project where they would answer the phone and pretend to be an elf. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/8339) - Call Center Support for Financial Services Company (5.0/5, Apr 6, 2021): 24H Virtual offers call center support, answering calls during the day and scheduling appointments with prospective leads.  [Read Full Review](https://clutch.co/go-to-review/24h-virtual/118509) ##### Business services Experience 24H Virtual demonstrates significant expertise in the Business services industry, providing responsive and tailored virtual assistance to clients. Their strengths include effective communication, 24/7 availability, and the ability to handle sensitive situations with empathy and professionalism. Clients report measurable improvements in operational efficiency and customer relations, underpinning their positive overall sentiment. As a trusted partner, 24H Virtual is well-suited for businesses seeking reliable support in managing administrative tasks and client communications. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Virtual Solutions Provider (5.0/5, Dec 9, 2021): 24H Virtual is assisting a virtual solutions provider with their admin work and receptionist calls. The client expects them to screen calls, answer FAQs, manage their emails, and more in a 24-hour basis. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/6473) - Virtual Receptionist Services for Accounting Company (5.0/5, Mar 12, 2021): 24H Virtual provides ongoing virtual assistance support to an accounting firm with the goal of generating warm leads. They keep track of calls, listen to customer's inquiries, and redirect calls when needed. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/95455) ##### Real estate Experience 24H Virtual demonstrates strong expertise in the real estate sector, providing reliable call handling and appointment management that enhances operational efficiency for clients. Feedback highlights their professionalism, flexibility, and ability to adapt to specific needs. Clients appreciate the quality of service and effective communication, which fosters long-term partnerships. Overall sentiment is positive, making 24H Virtual a suitable choice for real estate businesses seeking dedicated support in managing client interactions. - 3 reviews for real estate industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Staff Augmentation for Real Estate Company (5.0/5, Oct 1, 2021): 24H Virtual has provided staff augmentation services for a real estate company. The team manages the client's customer inquiries. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147402) - Call Center Services for Real Estate Home Inspection Company (4.5/5, May 13, 2021): 24H Virtual provides call center services for a home inspection business. Their tasks include managing the client’s appointments and calls using scheduling software. They serve as the company’s reception staff.  [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147748) - Virtual Receptionist for Real Estate Company (5.0/5, Oct 4, 2021): 24H Virtual has provided virtual receptionists for a real estate company. The team has been working with the client for twelve hours a day, forwarding calls based on the criteria given to them. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/148064) ##### Hospitality & leisure Experience 24H Virtual has proven to be a strong partner for businesses in the Hospitality & Leisure industry, particularly in enhancing online presence and functionality. Clients commend their thorough processes, efficient communication, and user-friendly website design, which has successfully attracted more inquiries from property owners and guests. Their expertise in understanding industry needs and delivering tailored solutions results in positive client experiences, making them a commendable choice for companies seeking to improve their digital services. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Website Design for Airbnb Property Management Company (5.0/5, Oct 4, 2021): In need of website designs, an Airbnb property management company hired 24H Virtual. They built a user-friendly website, enabling guests, hosts, and property owners to access more options and review services.  [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147960) ##### Wellness & Fitness Experience 24H Virtual has received positive feedback from clients in the Wellness & Fitness industry, highlighting their expertise in customer service management. Their proactive approach and seamless integration into existing workflows have notably improved client interactions and eased administrative burdens. Clients appreciate their dedication and responsiveness, recognizing them as a partner invested in mutual growth rather than just a service provider. Overall, 24H Virtual is well-regarded for enhancing customer relations within the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service for Nonprofit Health Organization (5.0/5, Mar 25, 2021): 24H Virtual provides ongoing customer support for a nonprofit health organization. They answer calls from potential third party clients asking for educational information, health services, or product order. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/108324) ##### Transportation Experience 24H Virtual demonstrates strong expertise in the Transportation industry, particularly in providing flexible and professional call center services. Clients praise their ability to manage increased call volumes, ensuring live support during all operating hours. The dedicated team is well-trained on specific processes, resulting in seamless customer interactions. Overall, the feedback reflects a positive sentiment, highlighting their responsiveness and commitment to client needs, making them a suitable partner for businesses seeking reliable support in the Transportation sector. - 1 review for transportation industry - 1 review is 5 stars - Less than $10,000 avg. project cost - After Hours Call Center Support for Logistics & Supply Chain (5.0/5, Mar 2, 2021): A logistics and supply chain company hired 24H Virtual to provide ongoing after-hours call center support. The team also handles weekends and holiday phone inquiries for the client. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/83848) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses. [Read All Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) - Less than $10,000 (10 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 2 countries - Canada (10 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) --- ### [Virtual Gurus](https://clutch.co/profile/virtual-gurus) #### 4.3 out of 5 star rating (15 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Calgary, Canada #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 20% Customer Service Outsourcing - 20% Social Media Marketing - 15% Transcription #### Company description Virtual Gurus is a Customer Support Outsourcing company offering remote administrative and customer care services. Reviews indicate a mixed performance, with one client praising a 40-60% reduction in administrative hours, while another reported unmet objectives and poor communication. Approximately 50% of reviews mention positive outcomes regarding their virtual assistants' effectiveness. [Visit Website](https://thevirtualgurus.com/top-virtual-assistant-company?utm_campaign=directory&utm_medium=referral&utm_source=clutch) #### Easy to work with Clients consistently express a positive sentiment regarding Virtual Gurus' ease of collaboration. One client noted their 'willingness to learn' and 'adapt to changes,' which significantly enhanced their ongoing relationship. Additionally, the 'very effective' workflow and the 'simple talent search and onboarding process' further underline the company's commitment to customer service, contributing to an overall impression of being easy to work with. - Customer Support Services for Online Marketplace (5.0/5, Dec 7, 2022): A willingness to learn support activities and adapt to changes has been paramount in the success of our relationship with our chosen virtual gurus. Offer high level candidates and a very simple talent search and onboarding process. [Read Full Review](https://clutch.co/go-to-review/virtual-gurus/170798) #### 2 reviews mention Customer Service Outsourcing Administrative Assistance for Travel Agency 4.5/5 — Virtual Gurus provides administrative assistance for a travel agency. The team provides a virtual assistant that supports the client with inbox and travel itinerary management, invoicing, and client support. - 0 of 2 Customer Service Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/virtual-gurus/237712) #### Experience in 8 industries Virtual Gurus has demonstrated strong expertise across multiple industries, including Legal, Hospitality & Leisure, Advertising & Marketing, Real Estate, and Energy & Natural Resources. Clients consistently highlight their efficient administrative support, excellent communication, and ability to streamline operations. Positive feedback predominantly comes from the Legal and Hospitality sectors, indicating high satisfaction. However, some challenges were noted in Advertising & Marketing, where client expectations were not fully met. Overall, Virtual Gurus is well-suited for businesses seeking reliable administrative assistance. [Read All Reviews](https://clutch.co/profile/virtual-gurus?verified=true#reviews) ##### Legal Experience Virtual Gurus has demonstrated strong capabilities in the Legal industry, particularly in enhancing organizational efficiency for legal professionals. Clients have praised the expertise of their virtual assistants in managing administrative tasks, email correspondence, and project management, resulting in smoother operations and improved organization. One client highlighted the tailored support received, noting their assistant's kindness and consistency, which significantly contributed to business effectiveness. Overall, the sentiment reflects a high level of satisfaction with Virtual Gurus' services for legal practitioners seeking reliable administrative support. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Legal Firm (5.0/5, Sep 12, 2024): Virtual Gurus has provided virtual assistant services for a law firm. The team's tasks have included email management, calendaring, and project management assistance. [Read Full Review](https://clutch.co/go-to-review/virtual-gurus/314008) ##### Consulting Experience Virtual Gurus has received positive feedback from clients in the Consulting industry, highlighting their expertise in administrative support, particularly in inbox and calendar management. Clients appreciate the timely delivery of services and the effective onboarding process, which facilitates seamless integration into their teams. The company's strong alignment with client values and budget considerations further enhances its appeal. Overall, Virtual Gurus is well-regarded for its commitment to client needs, making it a suitable partner for organizations seeking reliable administrative assistance. - 2 reviews for consulting industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Outsourcing for Fundraising Consulting Firm (4.0/5, Jan 2, 2024): Virtual Gurus provides back-office outsourcing services to a fundraising consulting firm. They're responsible for calendar and inbox management. [Read Full Review](https://clutch.co/go-to-review/virtual-gurus/258914) - Virtual Assistant Services for PR Agency (5.0/5, Feb 6, 2024): Virtual Gurus provides virtual assistant services to a PR agency. They deploy a virtual assistant who manages the client's inbox and calendar. [Read Full Review](https://clutch.co/go-to-review/virtual-gurus/266972) ##### Hospitality & leisure Experience Virtual Gurus has demonstrated exceptional expertise in the Hospitality & Leisure industry, particularly in administrative assistance for travel agencies. Clients have praised their effective inbox and itinerary management, which significantly reduces administrative workload by 40-60%. The alignment of company values and culture fosters strong client relationships. Their ongoing support and user-friendly online platform are notable strengths, though regular account manager check-ins have been suggested for improvement. Overall, they are a strong fit for businesses seeking reliable administrative support in this sector. - 1 review for hospitality & leisure industry - Less than $10,000 avg. project cost - Administrative Assistance for Travel Agency (4.5/5, Oct 3, 2023): Virtual Gurus provides administrative assistance for a travel agency. The team provides a virtual assistant that supports the client with inbox and travel itinerary management, invoicing, and client support. [Read Full Review](https://clutch.co/go-to-review/virtual-gurus/237712) ##### Advertising & marketing Experience Virtual Gurus demonstrates strong organizational skills and effective communication in the Advertising & Marketing sector, as highlighted by positive feedback from clients. Their strengths include timely project delivery and helpfulness. However, there are concerns regarding consistency in service and responsiveness when multiple virtual assistants were required. Overall, potential clients may find Virtual Gurus a good fit if they prioritize communication and organization but should consider their capacity for scalable support. - 2 reviews for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Storytelling Company (0.5/5, Jul 31, 2023): Virtual Gurus provided virtual assistant services for a storytelling company. The client needed support with social media management and scheduling. [Read Full Review](https://clutch.co/go-to-review/virtual-gurus/221394) - Accounting & Virtual Assistance Services for Mktg Company (5.0/5, Sep 27, 2023): Virtual Gurus provides virtual assistance services for a marketing company. The team helps with miscellaneous administrative tasks and is responsible for bookkeeping. [Read Full Review](https://clutch.co/go-to-review/virtual-gurus/236367) ##### Energy & natural resources Experience Virtual Gurus has demonstrated significant expertise in the Energy & Natural Resources sector, particularly in supporting administrative operations for companies like Harness Energy. Clients appreciate their ability to streamline processes, enhance productivity, and provide valuable administrative support, allowing executives to focus on strategic initiatives. The overall sentiment is highly positive, with clients noting their excellent communication, adaptability, and commitment to delivering value, making them a suitable partner for businesses in this industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Outsourced Administrative Support for Clean Energy Company (5.0/5, May 16, 2023): Virtual Gurus provides outsourced administrative support for a clean energy company. The team provides support for multiple operations, including document processing, scheduling, and expense reporting. [Read Full Review](https://clutch.co/go-to-review/virtual-gurus/202078) ##### Retail Experience Virtual Gurus has demonstrated strong expertise in the Retail industry, particularly in enhancing operational efficiency for brands like Red Rebel Armour. Their work with inventory management software resulted in a significant boost in production times, showcasing their capability to deliver impactful solutions. Clients appreciate their alignment in values and high ratings, reflecting a strong cultural fit. Overall, Virtual Gurus is well-suited for retail businesses seeking reliable and effective support. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Inventory Management App Setup for Streetwear Company (5.0/5, Apr 28, 2023): A streetwear company hired Virtual Gurus to help them set up apps. Specifically, the team set up manufacturing and inventory software for the client.  [Read Full Review](https://clutch.co/go-to-review/virtual-gurus/198210) ##### Healthcare Experience Virtual Gurus demonstrates strong expertise in supporting healthcare businesses, particularly in mental health services. Clients appreciate their responsive customer service and effective collaboration, which led to significant improvements in social media presence and website quality. The strengths highlighted include tailored assistance, timely task execution, and excellent communication. Overall, the feedback reflects a high level of satisfaction, making Virtual Gurus a promising partner for healthcare providers seeking to enhance their visibility and operational efficiency. - 2 reviews for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - VA Services for Private Counselling Practice (5.0/5, Dec 4, 2022): Virtual Gurus helped a private practice launch by providing a range of services, including website support, social media assistance, content writing, and letter writing. [Read Full Review](https://clutch.co/go-to-review/virtual-gurus/170211) - Website Revamp & Social Media Marketing for Mental Health Co (4.5/5, Jan 24, 2023): A mental health company hired Virtual Gurus to revamp their website and maintain their social media presence. After discussing the client's goals, they've provided a VA who continuously provides suggestions. [Read Full Review](https://clutch.co/go-to-review/virtual-gurus/177527) ##### Business services Experience Virtual Gurus demonstrates strong expertise in the Business services industry, specifically in customer support and data activities. Clients appreciate their commitment to customer service, adaptability, and effective communication. The firm's ability to provide high-caliber candidates and streamline the onboarding process enhances its appeal. Overall sentiment reflects satisfaction with the collaboration and positive outcomes, indicating that Virtual Gurus is a reliable partner for businesses seeking quality support solutions. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Online Marketplace (5.0/5, Dec 7, 2022): Virtual Gurus has provided customer support services for an online marketplace. [Read Full Review](https://clutch.co/go-to-review/virtual-gurus/170798) ##### IT Services Experience Virtual Gurus displays a mixed reputation in the IT Services industry, with client feedback highlighting issues in communication and service quality. Clients have noted subpar performance and poor follow-through on tasks, indicating a need for improvement in their hiring processes. While they are recognized for their North American presence, potential clients should carefully evaluate their need for consistent communication and reliable service before engaging with this provider. - 1 review for it services industry - Less than $10,000 avg. project cost - Administrative Services for Web Agency (1.0/5, Nov 23, 2022): Virtual Gurus was challenged with providing administrative services for a web agency. They included things during scheduling, research, communication, and more.  [Read Full Review](https://clutch.co/go-to-review/virtual-gurus/168485) ##### Real estate Experience Virtual Gurus has received positive feedback from clients in the real estate industry, highlighting their expertise in marketing, social media support, and administrative tasks. Clients appreciate their responsiveness and ability to enhance business efficiency, with one agent noting that their team consistently ranks in the top 1% of agents due to Virtual Gurus' backend support. The overall sentiment indicates strong value for cost and effective communication, making them a suitable choice for real estate professionals seeking reliable virtual assistance. - 2 reviews for real estate industry - 2 reviews are 5 stars - Unknown avg. project cost - Digital Marketing Services for Real Estate Group (5.0/5, Apr 25, 2023): A real estate group has hired Virtual Gurus for their digital marketing services. The team's tasks involve creating and running ad campaigns across Facebook and Instagram. They also work on admin tasks. [Read Full Review](https://clutch.co/go-to-review/virtual-gurus/197292) - Social Ads, Graphic Design & Bookkeeping for Realty Company (5.0/5, Apr 26, 2023): Virtual Gurus provides social media ads, graphic design, and bookkeeping services for a realty company. They've assigned a virtual assistant to the client to perform such tasks.  [Read Full Review](https://clutch.co/go-to-review/virtual-gurus/197627) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Virtual Gurus as offering excellent value for money, frequently highlighting their competitive pricing and effective service delivery. For instance, one client noted the 'good value for cost' and another emphasized that the 'pricing fit our budget.' Additionally, the assistance provided was credited with increasing productivity and organizational effectiveness, with one client stating that their virtual assistant helped reduce administrative hours by up to 60%. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness. [Read All Reviews](https://clutch.co/profile/virtual-gurus?verified=true#reviews) - Less than $10,000 (10 reviews) - $10,000 to $49,000 (1 reviews) --- ### [Line One Contact Centres Inc](https://clutch.co/profile/line-one-contact-centres) #### 4.3 out of 5 star rating (3 reviews) - $1,000+ minimum project size - 250 - 999 employees - Calgary, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 25% Customer Service Outsourcing - 20% IT Managed Services - 10% Business Consulting #### Company description Line One Contact Centres Inc is a versatile customer service provider specializing in IT help desk services, outsourced call center functions, and multilingual technical support. The company consistently receives positive feedback, with 100% of reviewers praising their flexibility, responsiveness, and low turnover. Clients report a 90% call answer rate and no complaints over two years, indicating exceptional service quality and effective project management. [Visit Website](https://lineone.ca) #### Reasonable pricing Clients have consistently praised Line One Contact Centres Inc for their reasonable pricing, highlighting that they deliver great service for a cost-effective rate. One client noted, 'They deliver great service and do everything for a reasonable price,' indicating satisfaction with the value received. Overall, the sentiment regarding pricing is positive, with clients appreciating the balance of quality service and affordability. - IT Help Desk Services for National Homebuilding Company (4.5/5, Jan 9, 2023): Their team is stable, and Line One has very little turnover in an industry known to have a high turnover. They deliver great service and do everything for a reasonable price. [Read Full Review](https://clutch.co/go-to-review/line-one-contact-centres/175145) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery. [Read All Reviews](https://clutch.co/profile/line-one-contact-centres?verified=true#reviews) - $200,000 to $999,999 (2 reviews) - $10,000,000 + (1 reviews) #### Very responsive Line One Contact Centres Inc is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 cities - Calgary, Alberta (1 projects) - Toronto, Ontario (1 projects) - Quebec, Quebec (1 projects) [View Reviews](https://clutch.co/profile/line-one-contact-centres?verified=true#reviews) --- ### [Omnie Integrated Services Inc.](https://clutch.co/profile/omnie-integrated-services) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Montreal, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 75% Customer Service Outsourcing #### Company description Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency. [Visit Website](http://www.omniecsr.com) #### Transparent Clients have praised Omnie Integrated Services Inc. for their transparency and partnership approach, emphasizing their commitment to clear communication and control over projects. One client noted, "They work with you as if they are a partner or an extension of the company," highlighting the ease of access to detailed reporting and responsiveness. The overall sentiment reflects satisfaction with their transparent operations, contributing to improved service levels and cost efficiencies. #### Experience in 1 industry Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs. [Read All Reviews](https://clutch.co/profile/omnie-integrated-services?verified=true#reviews) ##### Manufacturing Experience Omnie Integrated Services Inc. has received positive feedback from clients in the Manufacturing industry for their comprehensive customer service solutions. Clients commend their expertise in managing multi-channel support, which led to significant cost reductions and improved service levels. The company's ability to provide 24/7 support in multiple languages and their commitment to client satisfaction demonstrate their strengths as a reliable partner. Overall, clients view Omnie as an effective extension of their team, ensuring transparency and control in operations. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Consumer Electronics Mfg Co (5.0/5, Aug 10, 2022): Omnie Integrated Services Inc provides outsourcing services for a consumer electronics manufacturing company. They provide 24/7 customer service support via phone, email, and social media in multiple languages. [Read Full Review](https://clutch.co/go-to-review/omnie-integrated-services/153549) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided. [Read All Reviews](https://clutch.co/profile/omnie-integrated-services?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### 37% of employees work in Montreal office Montreal, Canada 1500 – 1155 Metcalfe Street 76 - 100 employees +1 (833) 660-1684 [See All Locations (4)](https://clutch.co/profile/omnie-integrated-services#location) --- ### [ZRAFTED](https://clutch.co/profile/zrafted) #### 5 out of 5 star rating (3 reviews) - $50 - $99 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Customer Service Outsourcing - 15% Search Engine Optimization - 15% Social Media Marketing - 40% Web Development #### Company description ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation. [Visit Website](https://zrafted.com) #### Communicative Overall, ZRAFTED has received positive feedback regarding their communication. Clients highlighted their fast response times and availability, noting, 'Everything was delivered on time' and 'I did not have to wait at all for any replies.' One client appreciated their willingness to discuss changes, stating that the team was 'always ready to cooperate.' This consistent feedback underscores a strong sentiment of satisfaction with ZRAFTED's communicative approach. - Web Dev, Design & Migration for Apartment Rental Company (5.0/5, Jul 14, 2023): Everything was delivered on time. All the demands were taken care of and they were very fast in communication. Very fast communication, value for money is great and they have a very friendly support. You can ask a million questions and they will answer. [Read Full Review](https://clutch.co/go-to-review/zrafted/216635) - BPO for Wealth Management Company (5.0/5, Jul 30, 2022): They were always available over WhatsApp. I did not have to wait at all for any replies. I am highly satisfied with the level of communication they follow and practice. The team's level of communication and the way they were always ready to cooperate with you were impressive. [Read Full Review](https://clutch.co/go-to-review/zrafted/152162) #### Experience in 2 industries ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries. [Read All Reviews](https://clutch.co/profile/zrafted?verified=true#reviews) ##### Real estate Experience ZRAFTED has demonstrated significant expertise in the real estate sector, particularly in enhancing online presence for short-term rental businesses. Their work for Alfred Furnished Apartments resulted in a visually appealing and functional website, leading to increased customer inquiries and engagement. Clients appreciate ZRAFTED's fast communication, value for money, and comprehensive support, making them a strong candidate for real estate professionals seeking digital marketing and website development services. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Web Dev, Design & Migration for Apartment Rental Company (5.0/5, Jul 14, 2023): ZRAFTED designed and developed a website with Google Maps integration for an apartment rental company. They migrated the site to a new hosting server and provided SEO services. [Read Full Review](https://clutch.co/go-to-review/zrafted/216635) ##### Financial services Experience ZRAFTED has demonstrated strong expertise in lead generation within the Financial services industry, as evidenced by client feedback highlighting successful conversion of leads into clients. Their proactive communication and cooperative attitude were particularly noted, ensuring seamless collaboration throughout projects. The client reported satisfaction with the quality of leads provided, indicating ZRAFTED's effective understanding of the financial market needs. Overall, ZRAFTED appears to be a solid choice for companies seeking to enhance client acquisition in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - BPO for Wealth Management Company (5.0/5, Jul 30, 2022): ZRAFTED provided BPO services for a wealth management company. They were tasked with hiring source leads and complying contact details onto an excel sheet and shortlisted them for further lead generation. [Read Full Review](https://clutch.co/go-to-review/zrafted/152162) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment. [Read All Reviews](https://clutch.co/profile/zrafted?verified=true#reviews) - Less than $10,000 (2 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/zrafted?verified=true#reviews) --- ### [Koala Customer Care](https://clutch.co/profile/koala-customer-care) #### 5 out of 5 star rating (1 reviews) - 50 - 249 employees - Surrey, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 60% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Koala Customer Care is a customer service outsourcing company that efficiently manages phone calls and scheduling for businesses. Their services have been praised for improving efficiency and organization, with 100% of reviewers expressing satisfaction. Clients highlight their responsiveness and problem-solving skills, noting no areas for improvement, and emphasizing the company's capacity to adapt and learn from past issues. [Visit Website](https://koalacustomercare.com/) #### Easy to work with Clients consistently express that Koala Customer Care is easy to work with, highlighting their organized approach and adaptability. One client noted, 'They make our lives easier,' reflecting overall satisfaction with the collaboration. Their proactive communication and effective problem-solving, as evidenced by a user-friendly complaint system, further enhance the positive sentiment. Overall, clients appreciate the seamless integration and support provided by Koala Customer Care in managing customer service tasks. #### Experience in 1 industry Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs. [Read All Reviews](https://clutch.co/profile/koala-customer-care?verified=true#reviews) ##### Beauty & Cosmetics Experience Koala Customer Care has proven to be an invaluable partner for businesses in the Beauty & Cosmetics industry, notably for a multi-service salon. Clients appreciate their organizational skills, proactive communication, and ability to handle high volumes of customer interactions, which significantly reduces the workload on in-house staff. The positive impact includes time savings and increased operational efficiency. Overall sentiment reflects satisfaction with their adaptability and commitment to learning from past experiences, making them a strong candidate for similar businesses seeking customer service solutions. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service Outsourcing for Beauty Salon (5.0/5, Oct 24, 2022): A salon owner hired Koala Customer Care for customer service outsourcing. The team from Koala Customer Care takes phone calls, schedules appointments, returns phone calls, and works to fill in cancellations. [Read Full Review](https://clutch.co/go-to-review/koala-customer-care/163670) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment. [Read All Reviews](https://clutch.co/profile/koala-customer-care?verified=true#reviews) - $200,000 to $999,999 (1 reviews) --- ### [CCC Digital Agency](https://clutch.co/profile/ccc-digital-agency) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - $100 - $149 average hourly rate - 2 - 9 employees - Langford, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Customer Service Outsourcing - 30% Email Marketing - 10% Low/No Code Development - 30% Pay Per Click - 20% Web Design #### Company description CCC Digital Agency specializes in digital marketing and web development services, demonstrated through their work on e-newsletters and Shopify platforms. Reviews reveal a 100% positive sentiment, highlighting their adaptability, efficient project management, and excellent communication skills, with 100% of clients praising their responsiveness and technical expertise. Their services have contributed to measurable business growth for clients. [Visit Website](https://www.createcaptivateclose.com/) #### High-quality work Clients have consistently praised CCC Digital Agency for delivering high-quality work, with one reviewer noting the 'high quality completion of project' and 'great value for cost and execution.' The agency's responsiveness and adaptability were highlighted as key strengths, contributing to a positive collaborative experience. Overall, the sentiment reflects strong satisfaction with the quality of deliverables and the professionalism displayed throughout the project. - Web Dev for Recruitment Services Company (5.0/5, Sep 22, 2023): The high quality completion of the project was one of the measurable outcomes that demonstrate progress or success. We were most impressed with their adaptability and creative approach, as they were willing to adjust, edit, and finish the project to spec. [Read Full Review](https://clutch.co/go-to-review/ccc-digital-agency/235063) #### Experience in 2 industries CCC Digital Agency has demonstrated expertise in the Human Resources and Education sectors, with strong feedback highlighting their adaptability, creative solutions, and excellent customer service. Clients in Human Resources praised their ability to deliver marketing automation and e-newsletter services effectively, while those in Education emphasized their impact on improving online registration and conversion rates through web development. Overall, sentiment is highly positive, particularly for businesses seeking innovation and strong project management. [Read All Reviews](https://clutch.co/profile/ccc-digital-agency?verified=true#reviews) ##### Human Resources Experience CCC Digital Agency has received positive feedback from clients in the Human Resources sector, particularly for their expertise in marketing automation and customer engagement strategies. Clients appreciate their adaptability, responsiveness, and ability to deliver high-quality results on time. The agency is recognized for aligning with client values and providing great value for cost, making them a suitable partner for organizations seeking innovative solutions in talent discovery and recruitment. - 1 review for human resources industry - 1 review is 5 stars - Unknown avg. project cost - Web Dev for Recruitment Services Company (5.0/5, Sep 22, 2023): CCC Digital Agency developed an e-newsletter for a recruitment services company using Webflow and WordPress. They've crafted templates and automated the client's subscriber list through CRM [Read Full Review](https://clutch.co/go-to-review/ccc-digital-agency/235063) ##### Education Experience CCC Digital Agency has demonstrated strong expertise in the Education sector, particularly through their work with tutoring services. Clients report significant improvements in online registrations and conversion rates, highlighting the agency's effective web development and design capabilities. Their responsive communication and project management skills have been praised, making them a reliable partner for educational businesses seeking to enhance their online platforms and overall efficiency. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Web Dev & Design for Private Tutoring Services Company (5.0/5, Nov 3, 2022): A private tutoring services company was looking to centralize their operations, so they engaged with Create Captivate Close | Digital Agency for their Shopify web development and design services. [Read Full Review](https://clutch.co/go-to-review/ccc-digital-agency/165197) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight CCC Digital Agency's excellent value for money, noting their responsiveness and adaptability as key strengths. One client remarked on their 'great value for cost and execution,' while another emphasized the effectiveness of their services in increasing conversion rates despite a modest investment of approximately $2,200 USD. Overall, the sentiment reflects satisfaction with the agency's pricing relative to the quality of work delivered. [Read All Reviews](https://clutch.co/profile/ccc-digital-agency?verified=true#reviews) - Less than $10,000 (1 reviews) --- ### [Agents Republic Inc.](https://clutch.co/profile/agents-republic) #### 4.5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Vancouver, Canada #### Services Provided - Allocation of Expertise by Percentage - 5% BI & Big Data Consulting & SI - 60% Call Center Services - 20% Customer Service Outsourcing - 5% Market Research - 10% Sales Outsourcing #### Company description Agents Republic Inc. is a Customer Service BPO specializing in outsourced customer support, offering 24/7 multi-language support and advanced call center solutions. The company receives overwhelmingly positive feedback, with clients noting a 15% increase in customer satisfaction and a 20% boost in Net Promoter Score. Clients commend their adaptability, timely delivery, and effective communication. [Visit Website](http://www.agentsrepublic.com) #### Detail-oriented Clients have consistently noted Agents Republic Inc.'s meticulous attention to detail, which has significantly contributed to the successful execution of projects. One client highlighted their "unwavering commitment to meeting deadlines" and proactive communication, ensuring that project milestones were delivered on schedule. Another emphasized their adaptability and responsiveness to evolving needs, which helped maintain project momentum. Overall, the sentiment reflects a high level of satisfaction with the company's detail-oriented approach, fostering trust and collaboration. #### 1 review mentions Customer Service Outsourcing Customer Service Outsourcing for Mobile Gaming Company 4.5/5 — A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media channels. - 0 of 1 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/agents-republic/273283) #### Experience in 1 industry Agents Republic Inc. has demonstrated strong capabilities within the gaming industry, specifically in mobile gaming, excelling in customer support services. Feedback highlights their strengths in quality assurance, cost management, and adaptability, leading to significant improvements in customer satisfaction metrics. Their expertise in delivering tailored support strategies and leveraging advanced technologies has positively impacted client operations. Overall, their proven track record in gaming suggests they are well-suited for projects in this sector. [Read All Reviews](https://clutch.co/profile/agents-republic?verified=true#reviews) ##### Gaming Experience Agents Republic Inc. demonstrates strong expertise in the gaming industry, particularly in delivering effective customer support solutions. Clients have highlighted their proactive project management, timely delivery, and significant improvements in customer satisfaction metrics, such as a 15% rise in CSAT and a 20-point increase in NPS. The company's commitment to adaptability and open communication fosters a collaborative atmosphere, making them a solid choice for gaming businesses seeking reliable support services and operational efficiency. - 1 review for gaming industry - Unknown avg. project cost - Customer Service Outsourcing for Mobile Gaming Company (4.5/5, Mar 5, 2024): A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media channels. [Read Full Review](https://clutch.co/go-to-review/agents-republic/273283) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Agents Republic Inc.'s cost-effectiveness, highlighting their pricing as a key factor in selection. One client noted that the pricing 'fit our budget,' while another reported a '20% reduction in operational costs' achieved through strategic optimizations. Overall, feedback indicates that clients perceive strong value for money, with enhanced service quality and cost savings contributing to positive experiences. [Read All Reviews](https://clutch.co/profile/agents-republic?verified=true#reviews) --- ### [Peak Demand](https://clutch.co/profile/peak-demand) #### 5 out of 5 star rating (1 reviews) - $10,000+ minimum project size - $200 - $300 average hourly rate - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% AI Consulting - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Search Engine Optimization - 5% Web Design #### Company description Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions. [Visit Website](https://peakdemand.ca/) --- ### [VoiceLogic.com](https://clutch.co/profile/voicelogiccom) #### 4 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 25% Customer Service Outsourcing - 50% Sales Outsourcing #### Company description VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery. [Visit Website](https://voicelogic.com/) #### High-quality work Clients have consistently praised the company for delivering high-quality work, emphasizing their responsible and highly qualified staff. One client noted significant improvements in call reception and efficiency, leading to monthly savings of $10,000 to $17,000. The feedback highlights the effectiveness of their customer service, with faster complaint resolution and overall enhanced public attention. However, there is a mention of occasional dropped calls, suggesting a potential area for improvement. - Telemarketing Services for Energy Company (4.5/5, Dec 24, 2017): They are very responsible and have a highly qualified staff. Their service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention. [Read Full Review](https://clutch.co/go-to-review/voicelogiccom/37293) #### Experience in 3 industries VoiceLogic.com has garnered positive feedback across the Telecommunications, Energy & Natural Resources, and Government sectors. In Telecommunications, clients appreciate their expertise in outbound services, noting significant cost savings. In Energy, they are recognized for enhancing call reception efficiency and customer service. Government clients commend their effectiveness in outbound sales and overall cost savings. The overall sentiment is favorable, highlighting their strengths in qualified personnel and operational efficiency, while suggesting improvements in customer support and call handling. [Read All Reviews](https://clutch.co/profile/voicelogiccom?verified=true#reviews) ##### Telecommunications Experience VoiceLogic.com has garnered positive feedback within the Telecommunications industry for its cost-effective outbound services and expertise in resolving technology issues. Clients appreciate the significant savings of approximately $300 monthly, highlighting the provider's efficiency in communication and problem resolution. The company's strengths lie in its deep industry knowledge, although opportunities for improvement include enhancing contact availability. This feedback indicates that VoiceLogic.com may be a suitable partner for businesses seeking reliable telecommunications solutions. - 1 review for telecommunications industry - Less than $10,000 avg. project cost - Customer and Tech Support for Telecommunications System (2.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/voicelogiccom/37314) ##### Energy & natural resources Experience VoiceLogic.com has demonstrated significant expertise in the Energy & natural resources sector, providing efficient customer service and telemarketing solutions. Clients have praised their highly qualified staff and responsible approach, citing monthly savings of $10,000 to $17,000. The company has notably improved user reception and complaint handling, highlighting its strengths in efficiency and responsiveness. However, there are mentions of occasional dropped calls, suggesting room for improvement. Overall, their track record positions them as a strong candidate for businesses in this industry. - 1 review for energy & natural resources industry - $10,000 – $49,000 avg. project cost - Telemarketing Services for Energy Company (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/voicelogiccom/37293) ##### Government Experience VoiceLogic.com has received positive feedback from clients in the Government sector, highlighting their expertise in outbound services, particularly in generating new business. Clients appreciate the company’s ability to effectively manage high-volume calls while saving costs. Their strengths lie in providing money-saving solutions, although there is room for improvement in customer support. Overall, VoiceLogic demonstrates a solid understanding of government needs, making them a potentially valuable partner for related projects. - 1 review for government industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Telemarketing for Government Organization (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/voicelogiccom/25506) #### 3.7 out of 5.0 rating for cost What Clients Have Said Clients of VoiceLogic.com express a positive sentiment regarding the company's cost-effectiveness and overall value. For instance, one client noted a monthly savings of $300, while another reported savings between $10,000 and $17,000. Clients appreciate the competitive pricing structure, including short-term packages with discounts. However, some feedback indicates areas for improvement, such as customer support and call handling efficiency, which could further enhance the value proposition. [Read All Reviews](https://clutch.co/profile/voicelogiccom?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) #### Completed projects in 3 cities - Washington, District of Columbia (1 projects) - San Jose, California (1 projects) - Walnut, California (1 projects) [View Reviews](https://clutch.co/profile/voicelogiccom?verified=true#reviews) --- ### [Saucal](https://clutch.co/profile/saucal) #### 5 out of 5 star rating (9 reviews) - $10,000+ minimum project size - $150 - $199 average hourly rate - 10 - 49 employees - Calgary, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% API Development - 10% Customer Service Outsourcing - 70% E-Commerce Development - 10% Web Design #### Company description Saucal is a specialized web development company renowned for its expertise in WooCommerce and WordPress. With a focus on custom solutions, they provide services ranging from website development to ongoing maintenance and technical consultations. The reviews consistently highlight Saucal's strengths in project management, responsiveness, and technical proficiency, with nearly 100% positive feedback emphasizing their ability to deliver complex projects efficiently. Clients frequently commend their superior communication and collaboration, with approximately 90% mentioning their problem-solving capabilities and dedication to exceeding expectations. [Visit Website](https://saucal.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Exceptional performance Clients consistently commend Saucal for their exceptional performance, highlighting their responsiveness and proactive approach to website maintenance. A COO from Dexter Industries noted a significant reduction in time spent on website issues, allowing focus on core business activities. They praised the team's ability to resolve problems efficiently and maintain clear communication. Overall, the sentiment reflects high satisfaction with Saucal's timely delivery, adherence to budget, and the quality of their recommendations, reinforcing their value as a reliable partner. - WordPress Maintenance for Robotics Manufacturing Company (5.0/5, Oct 10, 2017): We haven’t had any downtime since we started with them. They've always delivered on time and they've always given me the proper expectation of when they're going to finish. Even if it's not as fast as I wanted it, at least I know when it's due. I was most impressed by their responsiveness and how they remember our issues. [Read Full Review](https://clutch.co/go-to-review/saucal/140477) #### Experience in 7 industries Saucal has demonstrated expertise across various industries including Financial Services, Manufacturing, Arts & Entertainment, and E-commerce. Clients commend their strong project management, technical skills, and responsiveness. In Financial Services, they excelled in developing a WooCommerce module, enhancing client satisfaction. For Manufacturing, they improved site stability and speed, crucial for e-commerce growth. In Arts & Entertainment, they innovated educational platforms with WooCommerce. Overall, their strengths lie in WooCommerce proficiency and tailored solutions, making them suitable for companies prioritizing robust digital infrastructure. [Read All Reviews](https://clutch.co/profile/saucal?verified=true#reviews) ##### Financial services Experience Saucal has demonstrated significant expertise in the Financial services sector, particularly in developing robust WooCommerce solutions for payment processing. Clients commend their thorough project management, responsiveness, and knowledgeable support team, which have led to successful implementations with minimal issues. Their collaboration has positively impacted clients, enabling substantial transaction volumes. Overall, the sentiment expresses strong satisfaction with Saucal's ability to enhance client offerings and their commitment to ongoing partnership and support. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - WooCommerce Module Dev for Global Payment Processing Co (5.0/5, May 7, 2024): Saucal has helped a global payment processing platform develop a WooCommerce module to offer to new clients. Now, the team is in charge of constant upgrades and maintenance to keep the solution updated. [Read Full Review](https://clutch.co/go-to-review/saucal/287235) ##### Manufacturing Experience Saucal has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in optimizing WordPress and WooCommerce platforms. Clients commend their ability to stabilize websites, enhance speed, and ensure seamless plugin interactions. Their proactive approach to problem-solving and excellent project management has fostered long-term partnerships. Overall, Saucal is recognized for its deep technical knowledge and effective communication, making them a strong candidate for businesses seeking reliable, high-performance digital solutions in Manufacturing. - 1 review for manufacturing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Web Dev & Maintenance for Natural Deodorant E-Commerce Co (5.0/5, Jul 5, 2022): Saucal has worked on the website of a natural deodorant company. They’ve migrated it, stabilized it, redesigned it, and restructured the code. Now, they provide maintenance and update services.   [Read Full Review](https://clutch.co/go-to-review/saucal/148710) ##### Advertising & marketing Experience Saucal demonstrates strong expertise in the Advertising and Marketing sector, particularly in enhancing website performance and SEO. Clients commend their responsive project management and ability to implement complex technical features tailored to specific needs. The positive feedback highlights significant improvements in user engagement and return readership, indicating Saucal's impactful contributions to their clients' online presence. Overall, their professionalism and collaborative approach make them a suitable partner for businesses seeking innovative digital marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Web Dev & Support for Subscription Box Reviews Platform (5.0/5, Oct 10, 2017): SAU/CAL developed a WordPress website for a reviews platform, then added a range of UI/UX elements. They also implemented other features such as data linking and directory organization.  [Read Full Review](https://clutch.co/go-to-review/saucal/140460) ##### IT Services Experience Saucal has earned high praise in the IT Services industry for their expertise in WordPress development and custom software integration. Clients have highlighted their responsiveness, project management efficiency, and ability to enhance project specifications, resulting in superior outcomes. Their flexibility and availability have been marked as key strengths, making them a reliable partner for complex initiatives. Overall, client sentiment indicates that Saucal is an excellent choice for businesses seeking expert IT solutions tailored to their specific needs. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Platform Development for Online Fitness Resource (5.0/5, May 31, 2016): Saucal partnership with the client began for consultation regarding a platform and then extended to the actual building of the platform itself. [Read Full Review](https://clutch.co/go-to-review/saucal/66369) ##### Arts, entertainment & music Experience Saucal has received positive feedback in the Arts, entertainment & music industry for their expertise in developing robust web solutions, particularly in WooCommerce and WordPress. Clients praised their responsiveness, project management, and ability to adapt to evolving project scopes. Their collaborative approach, treating client teams as extensions of their own, enhances communication and efficiency. Overall, Saucal is recognized for delivering stable and innovative solutions that significantly impact clients' digital platforms in the arts and entertainment sector. - 2 reviews for arts, entertainment & music industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Website Support for Music Software Company (5.0/5, Feb 10, 2016): The client needed assistance in building their new company website. They hired Saucal to work on their infrastructure, WooCommerce elements, and migration process. [Read Full Review](https://clutch.co/go-to-review/saucal/57710) - Wordpress Dev for Photography Education Platform (5.0/5, Oct 6, 2017): SAU-CAL helped develop an entire, custom WooCommerce-powered education platform on WordPress, including functionalities like online subscriptions and course streaming. They continue to provide maintenance. [Read Full Review](https://clutch.co/go-to-review/saucal/139929) ##### Energy & natural resources Experience Saucal has demonstrated strong expertise in the Energy & Natural Resources sector, particularly with oil and gas companies. Clients appreciate their responsive team and tailored solutions, such as secure shareholder access and effective site design. Their ongoing collaboration has resulted in a user-friendly website that enhances shareholder engagement through timely updates and well-coordinated reports. Overall, the positive feedback indicates that Saucal is a reliable partner for businesses seeking to enhance their digital presence and communication in this industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Web Development for Oil & Gas Company (5.0/5, Feb 17, 2016): In need of assistance building an informational website, the client hired Saucal to develop and design the site and also design and coordinate their quarterly reports. [Read Full Review](https://clutch.co/go-to-review/saucal/58117) ##### Consumer Products Experience Saucal demonstrates strong expertise in the Consumer Products sector, particularly in e-commerce solutions for wine retailers. Their ability to build user-friendly websites with effective UX/UI has led to significant increases in client conversions. Clients appreciate their responsive communication and nimbleness in project delivery, often exceeding expectations. Their focus on personalized customer experiences enhances client retention strategies, making them a valuable partner for businesses seeking to elevate their online presence in the Consumer Products industry. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Web Development for Wine Retailer (5.0/5, Oct 18, 2017): Using WordPress and WooCommerce, SAU/CAL built a promotional website for a wine retailer. The site managed visitors' memberships, settings, and referrals, as well as payments.  [Read Full Review](https://clutch.co/go-to-review/saucal/142260) #### 4.8 out of 5.0 rating for cost What Clients Have Said Client feedback on Saucal highlights a strong perception of value for money, with many noting that their investment led to significant improvements in website performance and functionality. For instance, one client mentioned spending around $150,000, with tangible results including merchants processing over $1 million monthly. Another noted spending $20,000 for ongoing maintenance that drastically reduced their website management time. Overall, clients appreciate Saucal's thoroughness, effective communication, and adherence to budget, often finding their services to exceed expectations. [Read All Reviews](https://clutch.co/profile/saucal?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - Canada (2 projects) - Timor-Leste (1 projects) - United States (5 projects) This provider is available in 3 time zones: - Central European Time (CET) - Eastern Standard Time (EST) - Mountain Standard Time (MST) This provider is fluent in 3 languages: - English - Portuguese - Spanish [View Reviews](https://clutch.co/profile/saucal?verified=true#reviews) --- ### [Advantage Communications](https://clutch.co/profile/advantage-communications) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Charlottetown, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 25% Call Center Services - 31% Customer Service Outsourcing - 25% IT Managed Services #### Company description Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services. [Visit Website](https://www.advantagecall.com/clutch-top-call-center-outsourcing-canada-jamaica) --- ### [24-7 INTOUCH](https://clutch.co/profile/24-7-intouch) - $1,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Winnipeg, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 17% Call Center Services - 58% Customer Service Outsourcing #### Company description Launched in 2001, 24-7 INTOUCH is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing. [Visit Website](http://24-7intouch.com/) --- ### [Bill Gosling Outsourcing](https://clutch.co/profile/bill-gosling-outsourcing) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Newmarket, Canada #### Services Provided - Allocation of Expertise by Percentage - 5% AI Development - 10% Back Office Outsourcing - 25% Call Center Services - 10% Corporate Training & Coaching - 35% Customer Service Outsourcing - 5% Other Application Development - 10% Sales Outsourcing #### Company description Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services. [Visit Website](https://www.billgosling.com/) --- ### [IntouchCX](https://clutch.co/profile/intouchcx) - $50,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Winnipeg, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Content Moderation Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Large answering service IntouchCX, is in Winnipeg, Canada. The team provides Call Center Services and Back Office Outsourcing. [Visit Website](http://www.intouchcx.com) --- ### [Callnovo](https://clutch.co/profile/callnovo) - 1,000 - 9,999 employees - Markham, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://callnovo.com) --- ### [Global Dispatch Management](https://clutch.co/profile/global-dispatch-management) - $1,000+ minimum project size - 250 - 999 employees - St. John's, Canada #### Services Provided - Allocation of Expertise by Percentage - 35% Call Center Services - 65% Customer Service Outsourcing #### Company description Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services. [Visit Website](https://gdmbpo.com/) #### 42% of employees work in St. John's office St. John's, Canada 44 Torbay Rd Suite 130, St. John's, NL A1A 2G4 21 - 30 employees 18884925838 [See All Locations (2)](https://clutch.co/profile/global-dispatch-management#location) --- ### [Skybridge Americas](https://clutch.co/profile/skybridge-americas) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Winnipeg, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 60% Call Center Services - 30% Customer Service Outsourcing #### Company description Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](https://skybridgeamericas.com/) #### 67% of employees work in Winnipeg office Winnipeg, Canada 180 Main St 151 - 200 employees [See All Locations (2)](https://clutch.co/profile/skybridge-americas#location) --- ### [Smiledog "Your Receptionist"](https://clutch.co/profile/smiledog-your-receptionist) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Bedford, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Smiledog "Your Receptionist", a small call center and Customer Service Outsourcing company, is located in Bedford, Canada. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.smiledog.io) --- ### [PROSOLUTIONS BPO](https://clutch.co/profile/prosolutions-bpo) - 10 - 49 employees - Ajax, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Customer Service Outsourcing - 5% Document Digitization & Management - 5% Finance & Accounting Outsourcing (FAO) - 5% IT Managed Services - 5% IT Strategy Consulting - 30% Sales Outsourcing #### Company description PROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing. [Visit Website](https://www.prosolutionsbpo.com/) --- ### [3C Contact Services](https://clutch.co/profile/3c-contact-services) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Vaughan, Canada #### Services Provided - Allocation of Expertise by Percentage - 13% Back Office Outsourcing - 46% Call Center Services - 31% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description 3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://3ccontactservices.com/) --- ### [FTalent](https://clutch.co/profile/ftalent) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 60% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer service talent to handle your front-line support, back-office operations, technical support, and more. Our pre-vetted and certified agents are available 24/7, offering flexible solutions with no setup fees or lock-in contracts. Whether you're in e-commerce, healthcare, financial services, or telecom, FTalent tailors its solutions to meet your unique business needs, delivering exceptional results that enhance customer satisfaction and drive growth. [Visit Website](https://ftalent.co) #### 33% of employees work in Montréal office Montréal, Canada 1000 Sherbrooke St W 6 - 9 employees [See All Locations (3)](https://clutch.co/profile/ftalent#location) --- ### [Tribridge Services](https://clutch.co/profile/tribridge-services) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Calgary, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 60% Customer Service Outsourcing - 5% Data Annotation Services - 5% Social Media Marketing - 5% Direct Marketing #### Company description In Calgary, Canada, Tribridge Services is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Back Office Outsourcing and were established in 2025. [Visit Website](https://www.tribridgeservices.com) --- ### [Intercon Messaging Inc.](https://clutch.co/profile/intercon-messaging) - 10 - 49 employees - Drayton Valley, Canada #### Services Provided - Allocation of Expertise by Percentage - 75% Call Center Services - 25% Customer Service Outsourcing #### Company description Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.interconmessaging.com) --- ### [Global Empire Corporation](https://clutch.co/profile/global-empire-corporation) - $50,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Edmonton, Canada #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services. [Visit Website](https://www.globalempire.com) --- ### [NCRi](https://clutch.co/profile/ncri) - 50 - 249 employees - Mississauga, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 30% Customer Service Outsourcing #### Company description NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing. [Visit Website](https://www.ncri.com/) --- ### [Gatestone & Co.](https://clutch.co/profile/gatestone-co) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing. [Visit Website](http://gatestonebpo.com) --- ### [Grasp Solutions](https://clutch.co/profile/grasp-solutions) #### 4.5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Advertising - 22% Call Center Services - 38% Customer Service Outsourcing - 20% HR Outsourcing - 10% Social Media Marketing #### Company description Grasp Solutions offers Customer Support Outsourcing, Call Center Outsourcing, and virtual receptionist services. Reviewers consistently highlight their budget-friendly pricing, high-quality impact on customers, and timely delivery of services. Overall, Grasp Solutions is praised for their excellent customer care outsourcing capabilities and effective project management. [Visit Website](http://www.graspsolutions.net) --- ### [EmpireOne Contact Center](https://clutch.co/profile/empireone-contact-center-0) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 35% Call Center Services - 35% Customer Service Outsourcing #### Company description Launched in 2012, EmpireOne Contact Center is an answering service company. The company focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://empireonecontactcenter.com) --- ### [Glen Group](https://clutch.co/profile/glen-group) - $1,000+ minimum project size - $50 - $99 average hourly rate - 250 - 999 employees - Richmond, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Commercial Development - 10% Commercial Property Management - 15% Customer Service Outsourcing - 10% Executive Search - 15% HR Consulting - 10% HR Outsourcing - 10% Recruiting - 5% Staffing - 10% Warehousing & Distribution #### Company description Glen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada. [Visit Website](https://glengroup.ca/) --- ### [Alliance Answer](https://clutch.co/profile/alliance-answer) - $10,000+ minimum project size - 50 - 249 employees - Kingston, Canada #### Services Provided - Allocation of Expertise by Percentage - 75% Call Center Services - 25% Customer Service Outsourcing #### Company description Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.allianceanswer.com) --- ### [GeeksForLess](https://clutch.co/profile/geeksforless) - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 5% AI Development - 20% Customer Service Outsourcing - 5% IoT Development - 5% IT Managed Services - 15% Cybersecurity - 5% IT Strategy Consulting - 5% Mobile App Development - 5% Sales Outsourcing - 5% Application Testing - 10% Web Design - 10% Web Development #### Company description GeeksForLess is a small Toronto, Canada-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Cybersecurity. [Visit Website](https://geeksforless.com/) --- ### [@liveconx](https://clutch.co/profile/liveconx) #### 4 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Cornwall, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 55% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description @liveconx is an appointment setting and customer service company that offers tailored inbound and outbound call handling services. Reviews indicate a high level of customer satisfaction, with 100% of reviewers expressing confidence in their services and acknowledging significant cost and time savings. The company has been praised for its excellent customer service, communication, and flexibility in pricing, with no significant areas identified for improvement. [Visit Website](http://www.liveconx.com) #### High-quality work The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement. - Appointment Setting for Transportation Business (5.0/5, Dec 24, 2017): I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before. [Read Full Review](https://clutch.co/go-to-review/liveconx/37155) #### Experience in 3 industries The reviews indicate @liveconx's strong performance primarily in the Information Technology and various other industries, such as customer service and outbound services. Clients appreciate their efficient appointment-setting and customer service capabilities, often noting significant cost and time savings. Overall sentiment is positive, highlighting their adaptability and ability to enhance organizational efficiency. Potential clients in tech and service-oriented sectors may find them particularly beneficial. [Read All Reviews](https://clutch.co/profile/liveconx?verified=true#reviews) ##### Information technology Experience LiveConx demonstrates solid expertise in appointment setting, as evidenced by client feedback highlighting their ability to save approximately $10,000 annually while enabling quicker development. Clients express confidence in their services, indicating reliability and effectiveness. Overall, the sentiment is positive, suggesting that LiveConx may be a suitable partner for businesses in the Information Technology sector seeking efficient support and cost savings. - 1 review for information technology industry - $10,000,000 + avg. project cost - Appointment Setting Services for IT Company (2.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/liveconx/37279) ##### Transportation Experience The feedback from clients in the Transportation industry highlights @liveconx's strong expertise in enhancing operational efficiency through effective outbound services. Clients report significant improvements in data management and organization, resulting in substantial cost savings and better customer service. The overall sentiment is highly positive, emphasizing the provider's beneficial impact and reliability. Potential clients can expect a dedicated partnership that facilitates improved operations and alleviates organizational challenges. - 1 review for transportation industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Appointment Setting for Transportation Business (5.0/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/liveconx/37155) ##### Other Industry Experience Clients in the Other Industry commend @liveconx for their exceptional customer service and effective inbound call management solutions. Their adaptive pricing and ability to handle high call volumes have significantly saved clients time and money. Feedback highlights the provider's expertise and reliability, making them a preferred partner for companies seeking efficient communication solutions. Overall, the sentiment is overwhelmingly positive, indicating that @liveconx is a valuable asset for businesses in the Other Industry. - 1 review for other industry industry - Less than $10,000 avg. project cost - Appointment Scheduling for Business Service (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/liveconx/136722) #### 3.8 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with @liveconx’s pricing structure, highlighting their affordable monthly fee of $500. Reviewers note substantial savings, estimating around $10,000 annually due to improved efficiency and better organization. One client emphasized that their adaptable pricing makes @liveconx a standout service provider. Overall, the sentiment reflects a positive perception of the company's value for money, with no significant complaints about costs. [Read All Reviews](https://clutch.co/profile/liveconx?verified=true#reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 3 cities - Dallas, Texas (1 projects) - North Bergen, New Jersey (1 projects) - Saint Albans, New York (1 projects) [View Reviews](https://clutch.co/profile/liveconx?verified=true#reviews) --- ### [WorkStaff360](https://clutch.co/profile/workstaff360) #### 5 out of 5 star rating (21 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Customer Service Outsourcing - 5% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% Recruitment Process Outsourcing - 15% Sales Outsourcing - 20% Staffing #### Company description WorkStaff360 provides Customer Support Outsourcing services, including virtual assistants for call center and inventory management tasks. The reviews highlight the company's affordability, professionalism, and responsiveness, contributing to improved customer service outcomes. Clients appreciate the value for cost and suggest expanding services to include onshore virtual assistants. [Visit Website](https://workstaff360.com/) --- ### [HireAway](https://clutch.co/profile/hireaway) - < $25 average hourly rate - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Corporate Travel Management - 25% Customer Service Outsourcing #### Company description HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://hireaway.com/) --- ### [Miratel](https://clutch.co/profile/miratel) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Vaughan, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 30% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services. [Visit Website](http://www.miratelinc.com/) --- ### [The Organized Keener](https://clutch.co/profile/organized-keener) - $25 - $49 average hourly rate - 2 - 9 employees - Calgary, Canada #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 5% Branding - 5% Call Center Services - 5% Commercial Property Management - 10% Customer Service Outsourcing - 10% Document Digitization & Management - 5% E-Commerce Development - 10% Event Marketing - 5% Graphic Design - 5% Logo - 5% Business Consulting - 5% Other Digital Marketing - 10% Print Design - 5% Social Media Marketing - 5% Web Design - 5% Web Development #### Company description The Organized Keener is an Event Marketing company established in 2019. Headquartered in Calgary, Canada, the team specializes in Event Marketing and Print Design. [Visit Website](http://www.theorganizedkeener.ca) --- ### [Dispatch Hero](https://clutch.co/profile/dispatch-hero) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Regina, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Email Marketing - 20% Business Consulting - 20% Search Engine Optimization #### Company description Email Marketing company Dispatch Hero is located in Regina, Canada and Regina, Canada. The team offers Email Marketing and Search Engine Optimization. [Visit Website](https://dispatch-hero.com/) --- ### [Prospecto — Agence de Télémarketing B2B](https://clutch.co/profile/prospecto-agence-de-t-l-marketing-b2b) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Victoriaville, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 50% Call Center Services - 15% Customer Service Outsourcing - 10% Sales Outsourcing - 5% Direct Marketing #### Company description Telephone answering service Prospecto — Agence de Télémarketing B2B is in Victoriaville, Canada. The team provides Call Center Services and Back Office Outsourcing. [Visit Website](https://prospecto.ca/) --- ### [In Social Incorporated](https://clutch.co/profile/social-incorporated) - $5,000+ minimum project size - $150 - $199 average hourly rate - 10 - 49 employees - Vaughan, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Advertising - 2% UX/UI Design - 3% Branding - 5% Call Center Services - 2% Content Marketing - 3% Conversion Optimization - 1% Corporate Photography - 10% Customer Service Outsourcing - 8% Digital Strategy - 5% Ecommerce Marketing - 8% Email Marketing - 1% Fulfillment - 3% Graphic Design - 1% Logo - 5% Business Consulting - 5% Marketing Strategy - 1% Packaging Design - 1% Print Design - 1% Product Marketing - 1% Affiliate Marketing - 5% Pay Per Click - 10% Social Media Marketing - 5% Direct Marketing - 1% Video Production - 3% Web Design #### Company description In Social Incorporated is an Advertising company. They specialize in Advertising and Social Media Marketing and are based in Vaughan, Canada. [Visit Website](https://insocial.ca) --- ### [Simpro Solutions](https://clutch.co/profile/simpro-solutions) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 40% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services. [Visit Website](http://simprosolutions.com) --- ### [Appliance Repair Vancouver](https://clutch.co/profile/appliance-repair-vancouver) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Burnaby, Canada #### Services Provided - Allocation of Expertise by Percentage - 80% Commercial Property Management - 20% Customer Service Outsourcing #### Company description Appliance Repair Vancouver, a Commercial Property Management company, was founded in 2023. The team offers Commercial Property Management and Customer Service Outsourcing. [Visit Website](https://www.edellin.ca) --- ### [Innovation Networks Inc.](https://clutch.co/profile/innovation-networks) - $5,000+ minimum project size - $150 - $199 average hourly rate - 50 - 249 employees - Vancouver, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 15% Cloud Consulting & SI - 10% Customer Service Outsourcing - 25% IT Managed Services - 25% Cybersecurity #### Company description Based in Vancouver, Canada, Innovation Networks Inc. Is a midsize Cybersecurity company. Their services include Cybersecurity and IT managed services. [Visit Website](https://innovationnetworks.com/) --- ### [Call Centre Systems Inc.](https://clutch.co/profile/call-centre-systems) - $1,000+ minimum project size - $300+ average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 30% Commercial Brokerage Services - 20% Customer Service Outsourcing - 15% Fulfillment - 10% Sales Outsourcing #### Company description Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center Services. [Visit Website](http://www.callcentresystems.ca) --- ### [Qallus JSR Inc.](https://clutch.co/profile/qallus-jsr) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://qallusinc.com/) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.