# Top Answering Service in Oakville

Recommended Answering Services companies in Oakville include Top Virtual Assistant, ContactPoint 360, Task Virtual, Pathway Communications, AnswerForce, 24H Virtual, Rezolves, AnswerPlus, One Touch Solutions, Seologist.



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## List of the Best Top Answering Service in Oakville

Ratings Updated: Aug 13, 2026


### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant)
#### 5 out of 5 star rating (72 reviews)
- $1,000+ minimum project size
- 50 - 249 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 10% Call Center Services
- 30% Content Writing Services
- 20% Search Engine Optimization
- 10% Social Media Marketing

#### Company description
Top Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.
[Visit Website](https://topvirtualassistant.pro)


#### Adaptable
Clients consistently praised Top Virtual Assistant for their adaptability and responsiveness in meeting changing needs. For instance, one client noted their ability to quickly adjust priorities and reorganize workflows, demonstrating a commitment to seamless integration with existing operations. Another client highlighted their professional communication and readiness to accommodate special requests. Overall sentiment reflects high satisfaction with their flexible approach, contributing to improved operational efficiency and client satisfaction across various projects.
- Call Center Services for Construction Management Software Co (5.0/5, Aug 18, 2025): Top Virtual Assistant managed the project in an organized and professional way. They consistently delivered tasks on time and were very responsive to our needs, often adjusting quickly to any changes or special requests. Communication was smooth and proactive, which made it easy for us to stay updated on progress and trust that our customer support operations were being handled effectively. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399154)
- Call Center Services for Construction Management Software Co (5.0/5, Aug 18, 2025): Their ability to stay available around the clock while maintaining a friendly and patient approach with our customers really stood out. We appreciate how quickly they adapt to our processes and how seamlessly they became an extension of our own team. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399154)
- Customer Support Services for Life Insurance Company (5.0/5, Aug 15, 2025): Their project management was efficient, with deliverables consistently provided on time. They were responsive to our needs, quickly addressing requests and adapting to any changes in requirement. I found their prompt communication and ability to adapt quickly to our processes most impressive, ensuring a smooth integration with our team. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398390)
- AI Agents for Appliance Repair Company (5.0/5, Dec 6, 2025): They were adaptable. Whenever we needed adjustments such as changing priority of tasks, reorganizing data flows, or adding new support processes, they efficiently accommodated our requirements. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424037)
- Administrative Support for Construction Company (5.0/5, Dec 19, 2025): Communication was clear and consistent. The Top Virtual Assistant team delivered work on time, asked questions when needed, and adapted to our workflow. They were professional, responsive, and easy to work with every step of the way. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426694)

#### 4 reviews mention Answering services

Answering services Experience
Top Virtual Assistant has received overwhelmingly positive feedback for their Answering services, with 90% of reviews highlighting improved customer support efficiency and professionalism. Clients praised their 24/7 availability, quick response times, and effective communication, resulting in increased customer satisfaction and sales opportunities. 80% of reviewers noted the company's adaptability to client needs as a key strength. Areas for improvement mentioned include a desire for more detailed reporting and analytics. Overall, their expertise significantly enhanced client operations.
- 4 of 4 Answering services reviews are 5 stars
- 3 new reviews for Answering services in past 6 months
- $10,000 – $49,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/top-virtual-assistant#review-399154)

#### 12 reviews mention Call Center Services

Customer Support Services for Life Insurance Company
5.0/5 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all interactions.
- 12 of 12 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398390)

#### 26% of employees work in Toronto office
Toronto, Canada
161 Bay Street
21 - 30 employees

[See All Locations (7)](https://clutch.co/profile/top-virtual-assistant#location)

---

### [ContactPoint 360](https://clutch.co/profile/contactpoint-360)
#### 4.8 out of 5 star rating (6 reviews)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 1,000 - 9,999 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 19% Back Office Outsourcing
- 41% Call Center Services
- 29% Customer Service Outsourcing
- 11% Sales Outsourcing

#### Company description
ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
[Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Well-organized projects
Clients consistently praised ContactPoint 360 for their well-organized project management. One reviewer highlighted their proactive approach, noting that deliverables were consistently on time and they were responsive to changing requirements. Another client emphasized their responsiveness and organization, stating that the project management team met deadlines and was open to feedback. Overall, the sentiment regarding project organization is highly positive, reflecting a commitment to quality and efficiency.
- Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269)
- Customer Support & Call Center Services for SEO Company (4.5/5, Dec 29, 2025): Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/427688)

#### Experience in 3 industries

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
[Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews)

##### Advertising & marketing Experience
ContactPoint360 has received positive feedback in the Advertising & marketing industry for its exceptional service and commitment to enhancing customer experiences. Clients commend their expertise in scaling support operations while maintaining quality, demonstrated through improved response times and customer satisfaction scores. The professionalism, organized project management, and responsiveness of the team have been highlighted as significant strengths. Overall, ContactPoint360 appears to be a strong fit for businesses seeking reliable outsourcing solutions in the Advertising & marketing sector.
- 3 reviews for advertising & marketing industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Back-Office & Customer Support Outsourcing for CX Firm (4.0/5, Sep 12, 2025): ContactPoint360 provides a CX firm with inbound and outbound customer support, including managing chat and email queries, training new agents, and running QA. They also offer back-office support for data entry. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/405342)
- Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269)
- Customer Support & Call Center Services for SEO Company (4.5/5, Dec 29, 2025): ContactPoint 360 provides customer support, back office, and call center services for an SEO company. The team handles inbound and outbound calls, email and chat support, and select back-office operations. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/427688)

##### Automotive Experience
ContactPoint 360 demonstrates strong expertise in the Automotive industry, particularly in enhancing customer support operations for fleet management. Clients highlight their effective management of customer interactions, responsiveness, and commitment to quality, which fostered positive feedback and improved support metrics. Their ability to integrate seamlessly with internal processes positions them as a valuable partner for businesses seeking reliable operational support in the Automotive sector.
- 1 review for automotive industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support/Back-Office Services for Data Solutions Co (5.0/5, Jan 13, 2026): ContactPoint 360 manages customer phone, email, and live chat support for a vehicle data solutions company. The team is also responsible for back-office tasks, agent training, and performance reporting. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429756)

##### Consumer products & services Experience
ContactPoint 360 demonstrates strong expertise in enhancing customer support for the Consumer products & services industry. Clients praise their efficient communication management, adaptability, and reliable project execution, resulting in improved response times and customer satisfaction. Their alignment with client values and budget considerations reinforces their strengths. Overall, ContactPoint 360 is viewed positively, making them a compelling choice for businesses seeking to optimize customer interactions and operational efficiency.
- 1 review for consumer products & services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Back-Office/Customer Service Outsourcing for Software Dev Co (5.0/5, Jan 12, 2026): ContactPoint 360 provides back-office and customer service outsourcing for a software development company. The team handles customer inquiries via phone, email, and chat, and assists with operational tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429518)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
[Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews)
- Less than $10,000 (2 reviews)
- $10,000 to $49,000 (1 reviews)

#### 1 review from clients near Oakville

Review Rating from Clients - 5.0 out of 5.0
- Overall: 4.0
- Quality: 4.5
- Schedule: 5.0
- Cost: 3.5
- Willing to Refer: 4.5

Clients in the Toronto area praise ContactPoint360 for their expertise in scaling customer support operations, improving response times, and enhancing customer satisfaction. They highlight the company's ability to handle high-volume periods efficiently and deliver projects on time with proactive communication.
[Read Local Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews)

---

### [Task Virtual](https://clutch.co/profile/task-virtual)
#### 5 out of 5 star rating (74 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 10% Call Center Services
- 10% Data Annotation Services
- 20% Sales Outsourcing
- 20% Search Engine Optimization

#### Company description
Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.
[Visit Website](https://www.taskvirtual.com/call-answering-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ca-call-centers-answering-services-oakville)


#### 3 reviews mention Call Center Services

Virtual Assistant Services for Healthcare AI Company
5.0/5 — Task Virtual provided virtual assistant services for a healthcare AI company. The team handled phone inquiries, responded to patient emails, coordinated appointment scheduling requests, and managed follow-ups.
- 2 of 3 Call Center Services reviews are 5 stars
- 2 new reviews for Call Center Services in past 6 months
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/task-virtual/467711)

#### Completed projects in 6 countries
- Australia (1 projects)
- Canada (4 projects)
- Germany (1 projects)
- Ireland (1 projects)
- United States (7 projects)
- England (1 projects)

This provider is available in 12 time zones:
- Middle East Time (MET)
- India Standard Time (IST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
- New Zealand Standard Time (NST)
This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
[View Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews)

#### 5% of employees work in Toronto office
Toronto, Canada
100 Madison Avenue
2 - 5 employees
+1 3472846666
[See All Locations (17)](https://clutch.co/profile/task-virtual#location)

#### 2 reviews from clients near Oakville

Review Rating from Clients - 5.0 out of 5.0
- Overall: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

Reviewers in Toronto commend Task Virtual for their versatile services, including SEO and administrative support, which led to increased engagement and streamlined workflows. They appreciate the company's proactive approach and consistent communication throughout projects.
[Read Local Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews)

---

### [Pathway Communications](https://clutch.co/profile/pathway-communications)
- $1,000+ minimum project size
- $150 - $199 average hourly rate
- 50 - 249 employees
- Markham, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 30% Call Center Services
- 15% Cloud Consulting & SI
- 35% IT Managed Services
- 20% Cybersecurity

#### Company description
IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
[Visit Website](https://www.pathcom.com)


---

### [AnswerForce](https://clutch.co/profile/answerforce)
#### 4.4 out of 5 star rating (18 reviews)
- 1,000 - 9,999 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 70% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
AnswerForce is a comprehensive contact center services provider, specializing in customer support, inbound call center, and telephonic support. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their responsiveness, adaptability, and professionalism. Their ability to tailor call handling scripts and manage complex customer interactions is frequently highlighted by clients from diverse industries.
[Visit Website](https://www.answerforce.com/lp/answering-service?utm_source=clutch.co&utm_medium=referral)


#### Experience in 9 industries

AnswerForce has demonstrated expertise across various industries including Energy, Financial Services, Education, and Retail. Clients commend their effective call management, responsiveness, and the ability to customize scripts to fit unique needs. Overall sentiment is highly positive, particularly in the Energy and Financial sectors, where their services improved customer accessibility. However, there are mentions of challenges in the Utilities and IT sectors. Companies seeking reliable answering services and a high level of customer interaction may find AnswerForce particularly beneficial.
[Read All Reviews](https://clutch.co/profile/answerforce?verified=true#reviews)

##### Energy & natural resources Experience
AnswerForce has demonstrated considerable expertise in the Energy & natural resources industry, particularly in providing seamless call answering services for oil and gas companies. Clients have praised their ability to customize complex scripts and maintain high professionalism in communication. The company's responsiveness and adaptability to specific client needs have contributed positively to operational efficiency, leading to enhanced customer interactions. Overall, AnswerForce is well-regarded for delivering comprehensive service solutions that align with the demands of the industry.
- 1 review for energy & natural resources industry
- 1 review is 5 stars
- Unknown avg. project cost
- Answering Service for Oil & Gas Service Company (5.0/5, Aug 23, 2021): AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/114682)

##### Financial services Experience
AnswerForce is recognized for its exceptional responsiveness and personalized service in the Financial services industry, particularly in online payment solutions for government entities. Clients appreciate the 24/7 support provided to users, highlighting the expertise in crafting effective communication scripts tailored to specific business needs. The company's ability to adapt to client feedback and project demands reinforces its strong reputation, making it a reliable choice for businesses seeking dedicated customer service solutions.
- 1 review for financial services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Government Payment Portal (5.0/5, Mar 30, 2021): AnswerForce provides after-hours phone answering services for an online payment portal. The team follows a script and helps callers complete their payments successfully.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/112624)

##### Consulting Experience
AnswerForce demonstrates strong expertise in the Consulting industry, particularly in streamlining processes for clients. Feedback highlights their excellent customer service and effective collaboration, with clients noting a successful enhancement of call center operations. The positive sentiment around their responsiveness and ability to deliver impactful solutions suggests they are well-suited for businesses seeking to optimize workflows and improve operational efficiency.
- 1 review for consulting industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Management Consultants (5.0/5, Mar 11, 2021): A management consulting company partnered with AnswerForce in order to provide call center services so that they can streamline their overall processes.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/94572)

##### Nonprofit Experience
AnswerForce has received positive feedback from nonprofit clients, particularly for their expertise in creating accessible communication systems for congregations. Their solutions have proven impactful, notably improving response times during emergencies. Clients appreciate their prompt customer service, efficient billing, and comprehensive training. The overall sentiment is one of satisfaction, indicating that AnswerForce is a strong fit for nonprofits seeking tailored communication solutions.
- 1 review for nonprofit industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Church (5.0/5, Mar 8, 2021): AnswerForce set up a 24/7 call management system that connects callers to pastors in case of emergency. They also have a web portal that logs recordings and tracks the time and reason of each call.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/89681)

##### Human Resources Experience
AnswerForce has received positive feedback from clients in the Human Resources sector for their professionalism and responsiveness. Their proactive call handling and customized scripts demonstrate a strong understanding of HR needs. Clients appreciate the continual improvement in service and the effective call management system. While there is room for enhanced training, overall sentiment reflects high satisfaction with their impact on client operations, making them a reliable choice for HR-related projects.
- 1 review for human resources industry
- Less than $10,000 avg. project cost
- Call Center Services for HR & Payroll Consulting Co (4.5/5, Feb 19, 2021): AnswerForce answers incoming calls for an HR and payroll consulting firm. Following a script, they try to understand the purpose of each call and sort them base on urgency before forwarding them to the client.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/75000)

##### Education Experience
AnswerForce has demonstrated significant expertise in the Education industry, particularly in client management for tutoring services. Clients appreciate their ability to seamlessly handle inquiries and schedule consultations, achieving a remarkable 93% booking success rate. The company's proactive communication, adaptability, and high-quality service have garnered positive feedback, with clients often unaware they are speaking to an external service. Overall, AnswerForce is a strong fit for educational businesses seeking reliable, responsive support.
- 1 review for education industry
- Less than $10,000 avg. project cost
- Answering Services & Inbound Client Mgmt for Tutoring Co (4.0/5, Apr 30, 2020): AnswerForce provides inbound client management services to a tutoring company. They answer calls from new and recurring clients and schedule consultation appointments.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/74929)

##### Information technology Experience
AnswerForce has received positive feedback highlighting their professional and effective Business Process Outsourcing services. Clients commend their excellent service quality, multichannel CRM options, and personalized customer attention, contributing to substantial monthly savings. The overall sentiment reflects strong client satisfaction, indicating that their expertise and competitive pricing make them a valuable partner for businesses in the Information Technology sector seeking reliable outsourcing solutions.
- 1 review for information technology industry
- $50,000 – $199,999 avg. project cost
- Appointment Scheduling and Customer Orders for IT Company (4.0/5, Dec 24, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerforce/37119)

##### Business services Experience
AnswerForce has demonstrated strong expertise in the business services industry, particularly in providing call answering solutions for small businesses and franchises. Clients emphasize their responsiveness, flexibility, and cost-effectiveness, with one noting a remarkable 508% ROI. The integration of advanced tools like chat functions and customer scheduling systems enhances client operations. Overall, the positive sentiment underscores AnswerForce's ability to support businesses in improving customer engagement and operational efficiency, making them a viable partner for prospective clients.
- 2 reviews for business services industry
- 2 reviews are 5 stars
- Unknown avg. project cost
- Answering Services for Handyman Service Company (5.0/5, Jul 7, 2017): AnswerForce helped the company take on more outbound calls, an important part of their operations.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/120965)
- Answering Service for Window Cleaning Company (5.0/5, Jul 7, 2017): AnswerForce provided overflow service, including on evenings and weekends. They also offered a calendaring system and a live chat function on the company's website. 
 [Read Full Review](https://clutch.co/go-to-review/answerforce/121096)

##### Manufacturing Experience
The reviews indicate strong satisfaction among clients in the Manufacturing industry regarding the provider's expertise in managing inbound services. Clients highlight the company's ability to enhance customer call management, resulting in improved business outcomes and increased customer engagement. The provider's responsiveness and effectiveness in reducing operational costs are notable strengths. Overall, their services have positively impacted clients' versatility and growth, suggesting a strong fit for businesses seeking to optimize their inbound communication.
- 1 review for manufacturing industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Inbound Appointment Setting for Manufacturing Company (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerforce/25014)

##### Construction Experience
The reviews highlight the company's expertise in providing reliable and scalable communication solutions for the Construction industry. Clients appreciate the consistent availability of service, which enhances customer interaction even during off-hours. The courteous staff and effective communication integration significantly improve operational convenience, making the company a strong fit for businesses seeking to enhance their client engagement and service responsiveness in the Construction sector.
- 1 review for construction industry
- 1 review is 5 stars
- Unknown avg. project cost
-  Answering Services for Construction Company (5.0/5, Jul 7, 2017): The company needed to answer every single phone call they received. AnswerForce consistently answered the phone and they also emailed and texted client messages.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/121133)

##### Retail Experience
AnswerForce has received positive feedback from clients in the Retail industry, highlighting their expertise in inbound services and call management. Clients report increased productivity, saving up to 100 hours monthly and $1,500 in operational costs. Their strengths include exceptional customer service and the ability to streamline operations, allowing retail employees to focus on core tasks. Overall, clients express satisfaction, indicating that AnswerForce is a suitable partner for retail businesses seeking to enhance efficiency.
- 1 review for retail industry
- $10,000 – $49,000 avg. project cost
- 24-Hour Customer Support for Retail Company (4.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerforce/146281)

##### Utilities Experience
Feedback in the Utilities industry indicates significant dissatisfaction with the provider's services. Clients reported major issues such as ineffective communication, unclear email correspondence, and a lack of professionalism. The inability to support workflow effectively and the overwhelming volume of unfiltered communication led to frustration. Overall, potential clients in the Utilities sector may find this company lacks the expertise and reliability necessary for their operational needs.
- 1 review for utilities industry
- Less than $10,000 avg. project cost
- Answering Services for Heating & Air Conditioning Company (0.5/5, Apr 4, 2020): AnswerForce was responsible for handling a heating and ventilation company's phone calls. They were also tasked with making calls to pre-existing customers, booking appointments, and forwarding inquiries.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/51852)

##### IT Services Experience
AnswerForce demonstrates exceptional expertise in managed IT services, receiving high praise for its customer-centric approach and seamless integration capabilities. Clients report significant improvements in call management, staff efficiency, and overall customer service. The simplicity of setup and proactive support from consultants highlight their strengths in delivering tailored solutions. With a strong emphasis on communication and client satisfaction, AnswerForce is well-positioned to meet the needs of businesses seeking reliable IT services.
- 1 review for it services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Answering Services for IT Services Firm (5.0/5, Nov 16, 2020): AnswerForce provides phone management services to an IT company to make sure that all their third-party client's needs and concerns are attended to. They were hired because of their cost-effective solutions.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/114784)

#### Completed projects in 15 cities
- San Antonio, Texas (1 projects)
- Edina, Minnesota (1 projects)
- Denville, New Jersey (1 projects)
- Buffalo, New York (1 projects)
- New York City, New York (1 projects)
- Cincinnati, Ohio (1 projects)
- Los Angeles, California (1 projects)
- Denver, Colorado (1 projects)
- Phoenix, Arizona (1 projects)
- Philadelphia, Pennsylvania (1 projects)
- Loganville, Georgia (1 projects)
- Levelland, Texas (1 projects)
- Groveport, Ohio (1 projects)
- Conway, Massachusetts (1 projects)
- Orange County, California (1 projects)

This provider is available in 1 time zone:
- Pacific Standard Time (PST)
This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/answerforce?verified=true#reviews)

#### 5% of employees work in Toronto office
Toronto, Canada
99 Yorkville Avenue
76 - 100 employees
800 858 1426
[See All Locations (3)](https://clutch.co/profile/answerforce#location)

#### 1 Review mentions Call Center Services in Oakville
- $50,000 – $199,999 avg. project cost for Call Center Services services in Oakville

Call Center Services project highlight
Answering Service for Oil & Gas Service Company
5.0/5 — AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis.
 [Read More](https://clutch.co/go-to-review/answerforce/114682)
[Read Similar Reviews](https://clutch.co/profile/answerforce?location=3778&service_provided=field_pp_sl_call_center_services&verified=true#reviews)

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### [24H Virtual](https://clutch.co/profile/24h-virtual)
#### 5 out of 5 star rating (13 reviews)
- 50 - 249 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 50% Call Center Services
- 20% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
24H Virtual is a company specializing in Contact Center Services, offering solutions such as Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Overall, their feedback is overwhelmingly positive, with clients praising their professional call handling and flexible services. Approximately 80% of reviews emphasize their strong communication and project management skills, highlighting their ability to efficiently manage call overflow and improve customer satisfaction.
[Visit Website](https://24hvirtual.com/clutch-virtual-receptionist/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Accessible
Clients express a highly positive sentiment regarding the accessibility of 24H Virtual. One reviewer noted, 'I can reach out to them by phone, email, or text — they’re incredibly available, which is wonderful.' Another emphasized their responsiveness, stating, 'I can hear back from them within 24 hours at the most.' Overall, the feedback highlights their effective communication and willingness to provide personable support, contributing to a smooth and trustworthy partnership.
- Call Answering Support for Law Firm (5.0/5, Feb 24, 2022): The personable attention I have with their partners has made it a smooth transition. It has also allowed me to trust them — putting so much hard work into somebody’s hands can be terrifying, so having a communicative partner is very important to me. Nowadays, it's challenging to have this kind of customer service, but with Paul and Sabrina, I can reach out to them by phone, email, or text — they’re incredibly available, which is wonderful. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1229)

#### Experience in 8 industries

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
[Read All Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews)

##### Legal Experience
24H Virtual has garnered positive feedback from the legal industry, particularly for their expertise in handling call-answering services. Clients appreciate their responsive and communicative approach, which aids in scaling operations efficiently. One legal director noted significant improvements in service delivery and reduced stress, emphasizing the importance of their personable attention. Overall, the sentiment reflects satisfaction with their ability to enhance operational efficiency and client relations within the legal sector.
- 1 review for legal industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Answering Support for Law Firm (5.0/5, Feb 24, 2022): A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects.
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1229)

##### Other Industry Experience
24H Virtual has demonstrated substantial expertise in the Other Industry through tailored solutions for businesses like appliance repair and cleaning services. Clients praise their responsive communication, punctual project delivery, and effective branding and web development efforts. Significant improvements in customer conversion rates and overall satisfaction highlight their impact. Their personalized approach, especially direct owner involvement, enhances collaboration. Potential clients in the Other Industry can expect reliable support and a commitment to continuous improvement.
- 2 reviews for other industry industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Appliance Repair Company (5.0/5, Feb 23, 2022): 24H Virtual provides ongoing call center services for an appliance repair company. Their main tasks are to answer incoming customer calls and respond to emails on a 24/7 basis.
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1170)
- Web Dev, Content Mktg & Branding for Cleaning Company (5.0/5, Oct 19, 2021): 24H Virtual built and designed a cleaning company's website. They also managed the client's branding and content marketing strategies. Two people participated in the month-long project.
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/40996)

##### Financial services Experience
24H Virtual has garnered positive feedback in the Financial services industry, particularly for their professionalism and responsiveness. The CEO of a fractional CFO service praised their effectiveness in managing calls and setting appointments, leading to reduced phone traffic for his team. Their willingness to engage in smaller projects and provide dedicated support has been highlighted as a strength, indicating a partner-like approach that resonates well with clients seeking reliable assistance in the financial sector.
- 2 reviews for financial services industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistance for Community Credit Union (5.0/5, Jan 11, 2022): 24H Virtual contributed to the success of The North Pole Connection, a Christmas project where they would answer the phone and pretend to be an elf.
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/8339)
- Call Center Support for Financial Services Company (5.0/5, Apr 6, 2021): 24H Virtual offers call center support, answering calls during the day and scheduling appointments with prospective leads. 
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/118509)

##### Business services Experience
24H Virtual demonstrates significant expertise in the Business services industry, providing responsive and tailored virtual assistance to clients. Their strengths include effective communication, 24/7 availability, and the ability to handle sensitive situations with empathy and professionalism. Clients report measurable improvements in operational efficiency and customer relations, underpinning their positive overall sentiment. As a trusted partner, 24H Virtual is well-suited for businesses seeking reliable support in managing administrative tasks and client communications.
- 2 reviews for business services industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Virtual Solutions Provider (5.0/5, Dec 9, 2021): 24H Virtual is assisting a virtual solutions provider with their admin work and receptionist calls. The client expects them to screen calls, answer FAQs, manage their emails, and more in a 24-hour basis.
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/6473)
- Virtual Receptionist Services for Accounting Company (5.0/5, Mar 12, 2021): 24H Virtual provides ongoing virtual assistance support to an accounting firm with the goal of generating warm leads. They keep track of calls, listen to customer's inquiries, and redirect calls when needed.
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/95455)

##### Real estate Experience
24H Virtual demonstrates strong expertise in the real estate sector, providing reliable call handling and appointment management that enhances operational efficiency for clients. Feedback highlights their professionalism, flexibility, and ability to adapt to specific needs. Clients appreciate the quality of service and effective communication, which fosters long-term partnerships. Overall sentiment is positive, making 24H Virtual a suitable choice for real estate businesses seeking dedicated support in managing client interactions.
- 3 reviews for real estate industry
- 2 reviews are 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Staff Augmentation for Real Estate Company (5.0/5, Oct 1, 2021): 24H Virtual has provided staff augmentation services for a real estate company. The team manages the client's customer inquiries.
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147402)
- Call Center Services for Real Estate Home Inspection Company (4.5/5, May 13, 2021): 24H Virtual provides call center services for a home inspection business. Their tasks include managing the client’s appointments and calls using scheduling software. They serve as the company’s reception staff. 
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147748)
- Virtual Receptionist for Real Estate Company (5.0/5, Oct 4, 2021): 24H Virtual has provided virtual receptionists for a real estate company. The team has been working with the client for twelve hours a day, forwarding calls based on the criteria given to them.
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/148064)

##### Hospitality & leisure Experience
24H Virtual has proven to be a strong partner for businesses in the Hospitality & Leisure industry, particularly in enhancing online presence and functionality. Clients commend their thorough processes, efficient communication, and user-friendly website design, which has successfully attracted more inquiries from property owners and guests. Their expertise in understanding industry needs and delivering tailored solutions results in positive client experiences, making them a commendable choice for companies seeking to improve their digital services.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Website Design for Airbnb Property Management Company (5.0/5, Oct 4, 2021): In need of website designs, an Airbnb property management company hired 24H Virtual. They built a user-friendly website, enabling guests, hosts, and property owners to access more options and review services. 
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147960)

##### Wellness & Fitness Experience
24H Virtual has received positive feedback from clients in the Wellness & Fitness industry, highlighting their expertise in customer service management. Their proactive approach and seamless integration into existing workflows have notably improved client interactions and eased administrative burdens. Clients appreciate their dedication and responsiveness, recognizing them as a partner invested in mutual growth rather than just a service provider. Overall, 24H Virtual is well-regarded for enhancing customer relations within the Wellness & Fitness sector.
- 1 review for wellness & fitness industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Customer Service for Nonprofit Health Organization (5.0/5, Mar 25, 2021): 24H Virtual provides ongoing customer support for a nonprofit health organization. They answer calls from potential third party clients asking for educational information, health services, or product order.
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/108324)

##### Transportation Experience
24H Virtual demonstrates strong expertise in the Transportation industry, particularly in providing flexible and professional call center services. Clients praise their ability to manage increased call volumes, ensuring live support during all operating hours. The dedicated team is well-trained on specific processes, resulting in seamless customer interactions. Overall, the feedback reflects a positive sentiment, highlighting their responsiveness and commitment to client needs, making them a suitable partner for businesses seeking reliable support in the Transportation sector.
- 1 review for transportation industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- After Hours Call Center Support for Logistics & Supply Chain (5.0/5, Mar 2, 2021): A logistics and supply chain company hired 24H Virtual to provide ongoing after-hours call center support. The team also handles weekends and holiday phone inquiries for the client.
 [Read Full Review](https://clutch.co/go-to-review/24h-virtual/83848)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
[Read All Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews)
- Less than $10,000 (10 reviews)
- $10,000 to $49,000 (1 reviews)
- $50,000 to $199,999 (1 reviews)
- $10,000,000 + (1 reviews)

#### 2 Reviews mention Call Center Services in Oakville
- 2 of 2 Oakville-based reviews are 5 stars
- Less than $10,000 avg. project cost for Call Center Services services in Oakville

Call Center Services project highlight
Call Answering Support for Law Firm
5.0/5 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects.
 [Read More](https://clutch.co/go-to-review/24h-virtual/1229)
[Read Similar Reviews](https://clutch.co/profile/24h-virtual?location=3778&service_provided=field_pp_sl_call_center_services&verified=true#reviews)

---

### [Rezolves](https://clutch.co/profile/rezolves)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Mississauga, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
Rezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication.
[Visit Website](https://rezolves.com)


#### 14% of employees work in Mississauga office
Mississauga, Canada
150-77 City Center Drive, Mississauga, ON L5B 1M5
6 - 9 employees
+1 (416) 648-7581
[See All Locations (2)](https://clutch.co/profile/rezolves#location)

---

### [AnswerPlus](https://clutch.co/profile/answerplus)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.
[Visit Website](https://www.answerplus.ca/)


---

### [One Touch Solutions](https://clutch.co/profile/one-touch-solutions)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Oakville, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 47% Call Center Services
- 18% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Small answering service One Touch Solutions, is based in Oakville, Canada and Plainview, New York. The team provides Call Center Services and Back Office Outsourcing.
[Visit Website](http://www.1touchsolutions.ca)


---

### [Seologist](https://clutch.co/profile/seologist)
#### 5 out of 5 star rating (1 reviews)
- $5,000+ minimum project size
- $100 - $149 average hourly rate
- 10 - 49 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 10% Advertising
- 10% UX/UI Design
- 10% AR/VR Development
- 15% Call Center Services
- 10% Content Marketing
- 15% Email Marketing
- 10% Public Relations
- 10% Social Media Marketing
- 10% Web Development

#### Company description
Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.
[Visit Website](https://www.seologist.com)


#### Timely
Clients express a highly positive sentiment regarding the timeliness of SEOlogist's services. One client noted that the team consistently delivered results ahead of schedule, stating, 'Mike and his team never once dropped the ball,' and highlighted their professionalism in underpromising and overdelivering. Additionally, the client experienced significant outcomes, including increased online visibility and leads within just two weeks of project initiation, reflecting the effectiveness and punctuality of the team's work.

#### Experience in 1 industry

SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.
[Read All Reviews](https://clutch.co/profile/seologist?verified=true#reviews)

##### Financial services Experience
SEOlogist demonstrated exceptional expertise in the financial services sector, particularly in mortgage brokering. Clients praised their ability to enhance online visibility and generate organic leads, with one client reporting a marked increase in search rankings and brand recognition within weeks. Their professional approach, timely deliverables, and effective communication further solidify their strengths. Overall, the positive sentiment indicates that they are a strong fit for businesses seeking impactful digital marketing solutions in the competitive financial services landscape.
- 1 review for financial services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- SEO & Website Dev for Mortgage Company (5.0/5, Jun 10, 2020): Seologist provided SEO and lead generation. Their team overhauled the website and edited the search terms to build organic leads. 
 [Read Full Review](https://clutch.co/go-to-review/seologist/109502)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
[Read All Reviews](https://clutch.co/profile/seologist?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)

#### 1 review from clients near Oakville

Review Rating from Clients - 5.0 out of 5.0
- Overall: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

Toronto-based clients praise Seologist for their rapid SEO results, including top search rankings and increased leads within weeks. They highlight the team's professionalism, effective workflow, and ability to overdeliver on expectations across complex website overhauls and digital marketing projects.
[Read Local Reviews](https://clutch.co/profile/seologist?verified=true#reviews)

---

### [NCRi](https://clutch.co/profile/ncri)
- 50 - 249 employees
- Mississauga, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 40% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.ncri.com/)


---

### [Peak Demand](https://clutch.co/profile/peak-demand)
#### 5 out of 5 star rating (1 reviews)
- $10,000+ minimum project size
- $200 - $300 average hourly rate
- 2 - 9 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 30% AI Consulting
- 30% Call Center Services
- 30% Customer Service Outsourcing
- 5% Search Engine Optimization
- 5% Web Design

#### Company description
Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.
[Visit Website](https://peakdemand.ca/)


---

### [3C Contact Services](https://clutch.co/profile/3c-contact-services)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Vaughan, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 13% Back Office Outsourcing
- 46% Call Center Services
- 31% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
[Visit Website](https://3ccontactservices.com/)


---

### [Millenium1 Solutions](https://clutch.co/profile/millenium1-solutions)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% IT Managed Services

#### Company description
Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
[Visit Website](http://www.millennium1solutions.com/)


---

### [Miratel](https://clutch.co/profile/miratel)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Vaughan, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 30% Call Center Services
- 10% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
[Visit Website](http://www.miratelinc.com/)


---

### [Gatestone & Co.](https://clutch.co/profile/gatestone-co)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 20% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
[Visit Website](http://gatestonebpo.com)


---

### [Paradigm Quest](https://clutch.co/profile/paradigm-quest)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 50% Call Center Services

#### Company description
Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.
[Visit Website](https://www.paradigmquest.com/)


---

### [Callnovo](https://clutch.co/profile/callnovo)
- 1,000 - 9,999 employees
- Markham, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
[Visit Website](https://callnovo.com)


---

### [One Contact](https://clutch.co/profile/one-contact)
- $1,000+ minimum project size
- 10 - 49 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Sales Outsourcing

#### Company description
Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
[Visit Website](http://www.onecontactinc.com)


---

### [Call Centre Systems Inc.](https://clutch.co/profile/call-centre-systems)
- $1,000+ minimum project size
- $300+ average hourly rate
- 10 - 49 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 25% Call Center Services
- 30% Commercial Brokerage Services
- 20% Customer Service Outsourcing
- 15% Fulfillment
- 10% Sales Outsourcing

#### Company description
Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center Services.
[Visit Website](http://www.callcentresystems.ca)


---

### [Business-Hub](https://clutch.co/profile/business-hub)
- $5,000+ minimum project size
- 2 - 9 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 30% HR Consulting
- 20% Sales Outsourcing
- 40% IT Staff Augmentation

#### Company description
Business-Hub is an IT staff augmentation company. Their small team is based in Toronto, Canada. Their services include IT staff augmentation and HR Consulting.
[Visit Website](https://business-hub.ca/)


---

### [Answer North America](https://clutch.co/profile/answer-north-america)
- < $25 average hourly rate
- 10 - 49 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
[Visit Website](http://www.answerna.com)


---

### [Qallus JSR Inc.](https://clutch.co/profile/qallus-jsr)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://qallusinc.com/)


---

### [Task Network](https://clutch.co/profile/task-network)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 20% Accounting
- 23% Back Office Outsourcing
- 20% Call Center Services
- 17% Customer Service Outsourcing
- 10% IT Managed Services
- 10% Transcription

#### Company description
Task Network, a midsize Back Office Outsourcing company, is located in Toronto, Canada. Their services include Back Office Outsourcing and Accounting.
[Visit Website](http://tasknetwork.ca)


---

### [Globalfaces Direct](https://clutch.co/profile/globalfaces-direct)
- 50 - 249 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 40% Financial Consulting

#### Company description
Globalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.
[Visit Website](http://www.globalfacesdirect.com/)


---

### [HireAway](https://clutch.co/profile/hireaway)
- < $25 average hourly rate
- 50 - 249 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Corporate Travel Management
- 25% Customer Service Outsourcing

#### Company description
HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://hireaway.com/)


---

### [Bill Gosling Outsourcing](https://clutch.co/profile/bill-gosling-outsourcing)
- $10,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Newmarket, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 5% AI Development
- 10% Back Office Outsourcing
- 25% Call Center Services
- 10% Corporate Training & Coaching
- 35% Customer Service Outsourcing
- 5% Other Application Development
- 10% Sales Outsourcing

#### Company description
Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
[Visit Website](https://www.billgosling.com/)


---

### [Profcallcenter](https://clutch.co/profile/profcallcenter-0)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 60% Call Center Services
- 20% Sales Outsourcing

#### Company description
Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
[Visit Website](https://profcallcenter.com)


#### 31% of employees work in Toronto office
Toronto, Canada
Parkcrest Dr
2 - 5 employees
+14378370101
[See All Locations (2)](https://clutch.co/profile/profcallcenter-0#location)

---

### [Eazy Virtual Services](https://clutch.co/profile/eazy-virtual-services)
- 2 - 9 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 30% Call Center Services
- 30% Business Consulting
- 15% Sales Outsourcing
- 10% IT Staff Augmentation

#### Company description
Founded in 2022, Eazy Virtual Services is a Business Consulting company. Their services include Business Consulting and Call Center Services.
[Visit Website](https://eazyvirtual.com/)


---

### [Aptitude 360 Inc](https://clutch.co/profile/aptitude-360)
- 50 - 249 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 50% Call Center Services

#### Company description
Aptitude 360 Inc is a call center and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2019.
[Visit Website](https://aptitude360.ca/)


---

### [PatientSERV](https://clutch.co/profile/patientserv)
- 2 - 9 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 30% Call Center Services
- 20% Corporate Training & Coaching
- 20% IT Strategy Consulting

#### Company description
Phone answering service PatientSERV was founded in 2013. Based in Toronto, Canada, the team focuses on Call Center Services and Back Office Outsourcing.
[Visit Website](https://patientserv.ca/)


---

### [Transworld Systems Canada Inc.](https://clutch.co/profile/transworld-systems-canada)
- 10 - 49 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 35% Call Center Services
- 35% Funding & Investment

#### Company description
Headquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment.
[Visit Website](https://tsico.ca/en/)


---

### [TeleMED Diagnostic Management](https://clutch.co/profile/telemed-diagnostic-management)
- 10 - 49 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 20% Compliance Consulting
- 20% IT Managed Services
- 10% IT Strategy Consulting
- 10% Business Consulting
- 20% Application Testing

#### Company description
TeleMED Diagnostic Management is a Toronto, Canada-based IT managed services company. The team provides IT managed services and Application Testing.
[Visit Website](https://www.telemeddiagnostic.com/)


---

### [Pro Collections Limited](https://clutch.co/profile/pro-collections)
- 2 - 9 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Financial Advising & Planning
- 25% Funding & Investment

#### Company description
Pro Collections Limited is a small Toronto, Canada-based call center. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://procollections.ca/#slider)


---

### [Matayo Solutions](https://clutch.co/profile/matayo-solutions)
- 2 - 9 employees
- Hamilton, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 10% UX/UI Design
- 10% BI & Big Data Consulting & SI
- 10% Call Center Services
- 40% Cybersecurity
- 10% Robotics Process Automation
- 10% Web Design
- 10% Web Development

#### Company description
Matayo Solutions is a Cybersecurity company launched in 2020. The team focuses on Cybersecurity and Web Design and is in Houston, Texas and Hamilton, Canada.
[Visit Website](https://matayo-ai.com/)


#### 50% of employees work in Hamilton office
Hamilton, Canada
Lesterwood street
1 employees
+1.365.324.2933
[See All Locations (2)](https://clutch.co/profile/matayo-solutions#location)

---

### [Agents Republic Inc.](https://clutch.co/profile/agents-republic)
#### 4.5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 5% BI & Big Data Consulting & SI
- 60% Call Center Services
- 20% Customer Service Outsourcing
- 5% Market Research
- 10% Sales Outsourcing

#### Company description
Agents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.
[Visit Website](http://www.agentsrepublic.com)


#### Collaborative
Clients have praised Agents Republic Inc. for their exceptional collaboration and responsiveness throughout project management. One client highlighted the team's commitment to open communication and adaptability, stating, "Their approach was highly collaborative, ensuring that our objectives were fully understood and integrated into their strategy." Additionally, regular updates fostered a transparent environment, reinforcing trust and confidence in the partnership. Overall, the sentiment reflects strong approval of their collaborative practices, contributing to successful project outcomes.

#### Experience in 1 industry

Agents Republic Inc. has demonstrated strong capabilities within the gaming industry, specifically in mobile gaming, excelling in customer support services. Feedback highlights their strengths in quality assurance, cost management, and adaptability, leading to significant improvements in customer satisfaction metrics. Their expertise in delivering tailored support strategies and leveraging advanced technologies has positively impacted client operations. Overall, their proven track record in gaming suggests they are well-suited for projects in this sector.
[Read All Reviews](https://clutch.co/profile/agents-republic?verified=true#reviews)

##### Gaming Experience
Agents Republic Inc. demonstrates strong expertise in the gaming industry, particularly in delivering effective customer support solutions. Clients have highlighted their proactive project management, timely delivery, and significant improvements in customer satisfaction metrics, such as a 15% rise in CSAT and a 20-point increase in NPS. The company's commitment to adaptability and open communication fosters a collaborative atmosphere, making them a solid choice for gaming businesses seeking reliable support services and operational efficiency.
- 1 review for gaming industry
- Unknown avg. project cost
- Customer Service Outsourcing for Mobile Gaming Company (4.5/5, Mar 5, 2024): A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media channels. [Read Full Review](https://clutch.co/go-to-review/agents-republic/273283)

#### 4.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed satisfaction with Agents Republic Inc.'s cost-effectiveness, highlighting their pricing as a key factor in selection. One client noted that the pricing 'fit our budget,' while another reported a '20% reduction in operational costs' achieved through strategic optimizations. Overall, feedback indicates that clients perceive strong value for money, with enhanced service quality and cost savings contributing to positive experiences.
[Read All Reviews](https://clutch.co/profile/agents-republic?verified=true#reviews)

#### 1% of employees work in Toronto office
Toronto, Canada
250 Yonge Street Suite 2201
 employees
+1 (604) 210 8100
[See All Locations (3)](https://clutch.co/profile/agents-republic#location)

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### [Mekka Communications Incorporated](https://clutch.co/profile/mekka-communications-incorporated)
- < $25 average hourly rate
- 2 - 9 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Customer Service Outsourcing

#### Company description
Small telephone answering service Mekka Communications Incorporated, is in Toronto, Canada. The team offers Call Center Services and Customer Service Outsourcing.
[Visit Website](https://www.mekkacommunications.com/)


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### [LSM BPO Canada](https://clutch.co/profile/lsm-bpo-canada)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 15% Call Center Services
- 10% Customer Service Outsourcing
- 5% Email Marketing
- 10% Sales Outsourcing
- 5% Search Engine Optimization
- 5% Social Media Marketing
- 15% Web Design
- 15% Web Development

#### Company description
LSM BPO Canada is a midsize Back Office Outsourcing company located in Toronto, Canada. Their services include Back Office Outsourcing and Call Center Services.
[Visit Website](https://www.lsmbpo.ca)


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### [Prospects DM](https://clutch.co/profile/prospects-dm)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Hamilton, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 30% Call Center Services
- 15% Application Management & Support
- 15% Customer Service Outsourcing
- 25% IT Managed Services
- 15% Sales Outsourcing

#### Company description
Founded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
[Visit Website](http://www.prospectsdm.com/)


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### [Innovative Vision](https://clutch.co/profile/innovative-vision)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 33% Back Office Outsourcing
- 25% Call Center Services
- 42% Customer Service Outsourcing

#### Company description
Innovative Vision is a midsize Customer Service Outsourcing company. Launched in 2002, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
[Visit Website](http://innovativevision.ca)


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### [H-Line Soft](https://clutch.co/profile/h-line-soft)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Hamilton, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 45% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 25% HR Consulting
- 10% Sales Outsourcing

#### Company description
H-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.
[Visit Website](http://www.hlinesoft.com)


#### 1% of employees work in Hamilton office
Hamilton, Canada
5-1404 Cormorant Rd
 employees

[See All Locations (4)](https://clutch.co/profile/h-line-soft#location)

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