# Top Answering Service in Mississauga Recommended Answering Services companies in Mississauga include Top Virtual Assistant, Task Virtual, ContactPoint 360, Pathway Communications, AnswerForce, 24H Virtual, Peak Demand, NCRi, Rezolves, Business-Hub. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Answering Service in Mississauga Ratings Updated: Aug 13, 2026 ### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant) #### 5 out of 5 star rating (72 reviews) - $1,000+ minimum project size - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 10% Call Center Services - 30% Content Writing Services - 20% Search Engine Optimization - 10% Social Media Marketing #### Company description Top Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries. [Visit Website](https://topvirtualassistant.pro) #### Exceeds expectations Top Virtual Assistant has consistently exceeded client expectations, as highlighted in multiple reviews. One client noted a significant reduction in processing time, saving 20-25 hours per week and improving email response rates. Another praised their professional call handling and proactive communication, which led to increased customer satisfaction and engagement. The team's flexibility and timely delivery of tasks further contributed to a positive experience, making them a reliable partner for diverse operational needs. - Administrative Support for Childhood Education Consultancy (5.0/5, Dec 10, 2025): The results exceeded our expectations. Within the first month, our internal processing time decreased significantly. We saved an average of 20–25 hours per week thanks to their support. Our email response rate improved, we saw better consistency in follow-ups, and overall communication with clients became faster and more professional. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424789) #### 4 reviews mention Answering services Answering services Experience Top Virtual Assistant has received overwhelmingly positive feedback for their Answering services, with 90% of reviews highlighting improved customer support efficiency and professionalism. Clients praised their 24/7 availability, quick response times, and effective communication, resulting in increased customer satisfaction and sales opportunities. 80% of reviewers noted the company's adaptability to client needs as a key strength. Areas for improvement mentioned include a desire for more detailed reporting and analytics. Overall, their expertise significantly enhanced client operations. - 4 of 4 Answering services reviews are 5 stars - 3 new reviews for Answering services in past 6 months - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/top-virtual-assistant#review-399154) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) - $10,000 to $49,000 (21 reviews) - $50,000 to $199,999 (1 reviews) #### 26% of employees work in Toronto office Toronto, Canada 161 Bay Street 21 - 30 employees [See All Locations (7)](https://clutch.co/profile/top-virtual-assistant#location) --- ### [Task Virtual](https://clutch.co/profile/task-virtual) #### 5 out of 5 star rating (74 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Call Center Services - 10% Data Annotation Services - 20% Sales Outsourcing - 20% Search Engine Optimization #### Company description Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences. [Visit Website](https://www.taskvirtual.com/call-answering-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ca-call-centers-answering-services-mississauga) #### Reviewed 3 times in the past 6 months Recent reviews of Task Virtual reflect a consistently positive sentiment, highlighting their effective integration into client operations. Clients praised their responsive project management, ability to streamline workflows, and enhance communication processes. Notably, one client noted improved appointment scheduling and reduced administrative burdens, while another emphasized the team's professionalism and empathetic communication with patients. Although some suggested enhancing strategic planning sessions, overall feedback indicates that Task Virtual is a reliable partner that significantly contributes to operational efficiency and client satisfaction. - 3 of 3 reviews are 5 stars - 2 new reviews for Call Center Services services - Less than $10,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/task-virtual?sort_by=date_desc&verified=true#reviews) #### Experience in 9 industries Task Virtual has demonstrated expertise across various industries, particularly in Information Technology, Healthcare, Consumer Products, Financial Services, Education, and Marketing. Clients consistently highlight their ability to streamline operations, enhance customer communication, and optimize administrative workflows, resulting in improved efficiency and client satisfaction. Overall sentiment is highly positive, especially in IT and healthcare, where their nuanced understanding of industry-specific challenges has led to significant operational improvements. [Read All Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) ##### Business services Experience Task Virtual has received positive feedback for their expertise and strengths in the Business services industry, particularly in providing effective virtual assistance for online training and marketing efforts. Clients appreciate their thorough knowledge, professionalism, and empathetic communication, highlighting their ability to enhance project outcomes and client engagement. Overall, the sentiment is highly favorable, suggesting that Task Virtual is a strong fit for businesses seeking reliable support in marketing and sales strategy. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Copywriting and Marketing for Online Courses (5.0/5, May 17, 2019): Task Virtual wrote sales descriptions for online courses and developed promotional strategies to convert prospects into clients. [Read Full Review](https://clutch.co/go-to-review/task-virtual/105373) ##### Arts, entertainment & music Experience Task Virtual demonstrates significant expertise in the Arts, entertainment & music industry, providing tailored market research and insights. Clients, such as Riverside Theatres, praised their excellent project management and data-driven analysis, which helped refine marketing strategies and identify new audience segments. The company's strong alignment with client values and high ratings indicate a reliable partner for organizations seeking to enhance their impact in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Market Research for Performing Arts Venue (5.0/5, Mar 11, 2025): Task Virtual conducted market research for a performing arts venue. The team conducted audience surveys, competitor analysis, and trend research. They also worked on a market analysis report. [Read Full Review](https://clutch.co/go-to-review/task-virtual/358669) ##### Information technology Experience Task Virtual demonstrates significant expertise in the Information Technology sector, particularly in cybersecurity support services. Clients commend their dedicated team for effectively enhancing customer service response times, resulting in improved customer satisfaction. Their proactive communication, timely project delivery, and thorough understanding of the cybersecurity landscape are notable strengths. Overall, client sentiment reflects a strong alignment of company values and a positive impact on operations, making Task Virtual a commendable choice for businesses in the IT industry. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Cybersecurity Service Provider (5.0/5, Mar 15, 2025): Task Virtual provided customer service operations support for a cybersecurity service provider. The team provided 24/7 customer service via live chat, email, and phone, along with regular feedback reports. [Read Full Review](https://clutch.co/go-to-review/task-virtual/359911) ##### Advertising & marketing Experience Task Virtual demonstrates strong expertise in the Advertising & marketing sector, as evidenced by their ability to enhance client productivity through efficient back-office solutions. Clients praise their responsiveness, project management skills, and tailored services that align with specific industry needs. The positive sentiment reflects satisfaction with their impact on strategic brand development and overall client satisfaction, making Task Virtual a compelling choice for businesses seeking to optimize their marketing operations. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Creative Design Agency (5.0/5, May 17, 2022): Task Virtual provides BPO services for a creative design agency. Their task includes handling customer calls, creating SMM posts, and conducting market research, among others. [Read Full Review](https://clutch.co/go-to-review/task-virtual/19313) - Back Office Outsourcing for Marketing Consultancy Firm (5.0/5, Mar 15, 2025): Task Virtual provided back office outsourcing services for a marketing consultancy. They handled administrative tasks, managed databases, assisted with project coordination, and organized marketing materials. [Read Full Review](https://clutch.co/go-to-review/task-virtual/359903) ##### Beauty & Cosmetics Experience Task Virtual has received positive feedback from clients in the Beauty & Cosmetics industry, highlighting their expertise in market research, content creation, and platform management. Clients commend their strong communication skills and dedication to collaboration, fostering a team-oriented environment. Notably, their ability to adapt to client needs and provide high-quality, visually appealing designs has significantly impacted business growth. Overall, Task Virtual is positioned as a reliable partner for companies in the Beauty & Cosmetics sector seeking to enhance their online presence. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Web Dev, Market Research & Graphic Design for Cosmetics Company (5.0/5, Feb 19, 2025): Task Virtual has built a website for a cosmetics company. They've also created content and course material and performed market research. [Read Full Review](https://clutch.co/go-to-review/task-virtual/353733) ##### IT Services Experience Task Virtual demonstrates strong expertise in providing IT services, particularly in research, data entry, and virtual assistance. Client feedback highlights their cost-effectiveness, accuracy, and impressive efficiency improvements of 70-80%. The provider's responsive communication and coordination skills contribute to a positive workflow experience. Given their strengths, Task Virtual appears to be a suitable partner for businesses seeking reliable IT service solutions. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for Coaching Company (5.0/5, Apr 28, 2022): Task Virtual provided a virtual assistant for a coaching company. The work entailed research, data entry, content creation, and social media activities.  [Read Full Review](https://clutch.co/go-to-review/task-virtual/16966) ##### Legal Experience Task Virtual has received positive feedback from clients in the Legal industry, highlighting their expertise in back-office services, particularly in medical billing. Clients appreciate their quick turnaround and quality of work, which has resulted in significant time savings—averaging 20 hours weekly—and enhanced customer acquisition. Their proactive suggestions contribute to smoother operations, making them a valuable partner for firms seeking efficient and reliable support in legal services. - 1 review for legal industry - Less than $10,000 avg. project cost - Medical Billing Assistance for Legal Company (4.5/5, Aug 18, 2017): [Read Full Review](https://clutch.co/go-to-review/task-virtual/138036) ##### Healthcare Experience The company demonstrates strong expertise in providing back office services specifically tailored for the Healthcare industry. Clients appreciate their ability to save both time and costs, with one client reporting savings of $7,000-$8,500 monthly and a reduction of 40 hours in administrative tasks. Overall sentiment reflects satisfaction with the quality of work and customer service, despite occasional delays in response time. This indicates a solid fit for healthcare organizations seeking efficient and reliable support. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - Payroll, Data Entry, and Personnel Services for Healthcare Firm (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/task-virtual/145927) ##### Financial services Experience Task Virtual demonstrates strong expertise in the Financial services industry, particularly in SEO strategies tailored for financial modeling. Clients report significant improvements in website visibility and lead generation, reflecting the company’s effective approach to enhancing online presence. Their project management is praised for timely delivery and excellent communication. Overall, Task Virtual is well-suited for organizations seeking to bolster their digital strategies within the financial sector. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SEO Services for Financial Services Company (5.0/5, Sep 13, 2025): Task Virtual provided SEO services for a financial services company. The team handled keyword research, on-page optimization, backlink building, and performance tracking. They also provided progress reports. [Read Full Review](https://clutch.co/go-to-review/task-virtual/405599) ##### Consumer products & services Experience Task Virtual has demonstrated significant expertise in the Consumer products & services industry, particularly in enhancing online visibility for companies like PESTUK. Their comprehensive SEO strategies resulted in increased organic traffic and improved search rankings, showcasing their strengths in tailored solutions and project management. Clients appreciate their proactive approach, clear communication, and data-driven tactics, which foster long-term success. Overall, Task Virtual is well-suited for businesses seeking impactful digital marketing strategies in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SEO Services for Pest Control Company (5.0/5, Dec 17, 2025): Task Virtual provides SEO services for a pest control company. The team conducts keyword research, performs on-page optimization, and builds links to increase the client's online visibility and traffic. [Read Full Review](https://clutch.co/go-to-review/task-virtual/426043) ##### Education Experience Task Virtual has received positive feedback from clients in the Education industry, highlighting their expertise in enhancing operational efficiency and customer support for educational technology and training providers. Clients reported improved customer satisfaction, effective management of online courses, and successful marketing strategies, resulting in substantial subscriber growth. Overall, the sentiment is highly favorable, emphasizing Task Virtual's ability to streamline operations and provide valuable support, making them a strong candidate for organizations seeking reliable partners in the Education sector. - 3 reviews for education industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Udemy Course Creation for Certification Training Firm (5.0/5, Mar 26, 2019): Task Virtual created online education courses via Udemy and currently manages an online platform. [Read Full Review](https://clutch.co/go-to-review/task-virtual/79233) - 24-hour Customer Service for Education Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/task-virtual/145872) - Virtual Assistant Services for EdTech Company (5.0/5, Mar 28, 2025): Task Virtual provided virtual assistants for an educational technology company. They managed customer inquiries, organized online training sessions, and streamlined internal communication. [Read Full Review](https://clutch.co/go-to-review/task-virtual/363545) #### 5% of employees work in Toronto office Toronto, Canada 100 Madison Avenue 2 - 5 employees +1 3472846666 [See All Locations (17)](https://clutch.co/profile/task-virtual#location) #### 2 reviews from clients near Mississauga Review Rating from Clients - 5.0 out of 5.0 - Overall: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 Local clients emphasize Task Virtual's strong skills in digital marketing and remote support, noting significant improvements in search rankings and customer satisfaction. They value their responsive project management and deep industry knowledge. [Read Local Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months Recent feedback for ContactPoint 360 highlights their effective support in managing customer communications and operational tasks for a software development company. Clients noted improved response times and customer satisfaction. The team was praised for their organized project management and adaptability, seamlessly integrating with internal teams. While minor improvements in reporting were suggested, overall sentiment remains highly positive, emphasizing good value for cost and alignment with client values. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/contactpoint-360?sort_by=date_desc&verified=true#reviews) #### Completed projects in 5 countries - Armenia (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (1 projects) - Estonia (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) #### 1 Review mentions Call Center Services in Mississauga - Less than $10,000 avg. project cost for Call Center Services services in Mississauga Call Center Services project highlight Call Center Services for Marketing Agency 5.0/5 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. [Read More](https://clutch.co/go-to-review/contactpoint-360/419269) [Read Similar Reviews](https://clutch.co/profile/contactpoint-360?location=3772&service_provided=field_pp_sl_call_center_services&verified=true#reviews) #### 1 review from clients near Mississauga Review Rating from Clients - 5.0 out of 5.0 - Overall: 4.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 3.5 - Willing to Refer: 4.5 Reviewers in Toronto emphasize ContactPoint360's strong project management, quality assurance, and adaptability in supporting inbound, outbound, and back-office tasks. Their focus on scalable solutions and professional team culture earns consistent positive feedback. [Read Local Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) --- ### [Pathway Communications](https://clutch.co/profile/pathway-communications) - $1,000+ minimum project size - $150 - $199 average hourly rate - 50 - 249 employees - Markham, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 15% Cloud Consulting & SI - 35% IT Managed Services - 20% Cybersecurity #### Company description IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services. [Visit Website](https://www.pathcom.com) --- ### [AnswerForce](https://clutch.co/profile/answerforce) #### 4.4 out of 5 star rating (18 reviews) - 1,000 - 9,999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description AnswerForce is a comprehensive contact center services provider, specializing in customer support, inbound call center, and telephonic support. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their responsiveness, adaptability, and professionalism. Their ability to tailor call handling scripts and manage complex customer interactions is frequently highlighted by clients from diverse industries. [Visit Website](https://www.answerforce.com/lp/answering-service?utm_source=clutch.co&utm_medium=referral) #### 8 reviews mention Answering services Answering services Experience Overall, AnswerForce has received overwhelmingly positive feedback from clients utilizing their answering services, with approximately 90% of reviews indicating satisfaction. Key strengths include their responsiveness, professionalism, and adaptability, with 80% of reviewers noting effective communication and call handling. Clients report improved accessibility for their customers, enhancing service reliability. Areas for improvement are minor, with only 10% of reviewers suggesting potential cost adjustments. The strong emphasis on tailored solutions and user-friendly systems has led to high client satisfaction and retention rates. - 6 of 8 Answering services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/answerforce#review-120965) #### Experience in 9 industries AnswerForce has demonstrated expertise across various industries including Energy, Financial Services, Education, and Retail. Clients commend their effective call management, responsiveness, and the ability to customize scripts to fit unique needs. Overall sentiment is highly positive, particularly in the Energy and Financial sectors, where their services improved customer accessibility. However, there are mentions of challenges in the Utilities and IT sectors. Companies seeking reliable answering services and a high level of customer interaction may find AnswerForce particularly beneficial. [Read All Reviews](https://clutch.co/profile/answerforce?verified=true#reviews) ##### Energy & natural resources Experience AnswerForce has demonstrated considerable expertise in the Energy & natural resources industry, particularly in providing seamless call answering services for oil and gas companies. Clients have praised their ability to customize complex scripts and maintain high professionalism in communication. The company's responsiveness and adaptability to specific client needs have contributed positively to operational efficiency, leading to enhanced customer interactions. Overall, AnswerForce is well-regarded for delivering comprehensive service solutions that align with the demands of the industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Answering Service for Oil & Gas Service Company (5.0/5, Aug 23, 2021): AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/answerforce/114682) ##### Financial services Experience AnswerForce is recognized for its exceptional responsiveness and personalized service in the Financial services industry, particularly in online payment solutions for government entities. Clients appreciate the 24/7 support provided to users, highlighting the expertise in crafting effective communication scripts tailored to specific business needs. The company's ability to adapt to client feedback and project demands reinforces its strong reputation, making it a reliable choice for businesses seeking dedicated customer service solutions. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Government Payment Portal (5.0/5, Mar 30, 2021): AnswerForce provides after-hours phone answering services for an online payment portal. The team follows a script and helps callers complete their payments successfully. [Read Full Review](https://clutch.co/go-to-review/answerforce/112624) ##### Consulting Experience AnswerForce demonstrates strong expertise in the Consulting industry, particularly in streamlining processes for clients. Feedback highlights their excellent customer service and effective collaboration, with clients noting a successful enhancement of call center operations. The positive sentiment around their responsiveness and ability to deliver impactful solutions suggests they are well-suited for businesses seeking to optimize workflows and improve operational efficiency. - 1 review for consulting industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Management Consultants (5.0/5, Mar 11, 2021): A management consulting company partnered with AnswerForce in order to provide call center services so that they can streamline their overall processes. [Read Full Review](https://clutch.co/go-to-review/answerforce/94572) ##### Nonprofit Experience AnswerForce has received positive feedback from nonprofit clients, particularly for their expertise in creating accessible communication systems for congregations. Their solutions have proven impactful, notably improving response times during emergencies. Clients appreciate their prompt customer service, efficient billing, and comprehensive training. The overall sentiment is one of satisfaction, indicating that AnswerForce is a strong fit for nonprofits seeking tailored communication solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Church (5.0/5, Mar 8, 2021): AnswerForce set up a 24/7 call management system that connects callers to pastors in case of emergency. They also have a web portal that logs recordings and tracks the time and reason of each call. [Read Full Review](https://clutch.co/go-to-review/answerforce/89681) ##### Human Resources Experience AnswerForce has received positive feedback from clients in the Human Resources sector for their professionalism and responsiveness. Their proactive call handling and customized scripts demonstrate a strong understanding of HR needs. Clients appreciate the continual improvement in service and the effective call management system. While there is room for enhanced training, overall sentiment reflects high satisfaction with their impact on client operations, making them a reliable choice for HR-related projects. - 1 review for human resources industry - Less than $10,000 avg. project cost - Call Center Services for HR & Payroll Consulting Co (4.5/5, Feb 19, 2021): AnswerForce answers incoming calls for an HR and payroll consulting firm. Following a script, they try to understand the purpose of each call and sort them base on urgency before forwarding them to the client. [Read Full Review](https://clutch.co/go-to-review/answerforce/75000) ##### Education Experience AnswerForce has demonstrated significant expertise in the Education industry, particularly in client management for tutoring services. Clients appreciate their ability to seamlessly handle inquiries and schedule consultations, achieving a remarkable 93% booking success rate. The company's proactive communication, adaptability, and high-quality service have garnered positive feedback, with clients often unaware they are speaking to an external service. Overall, AnswerForce is a strong fit for educational businesses seeking reliable, responsive support. - 1 review for education industry - Less than $10,000 avg. project cost - Answering Services & Inbound Client Mgmt for Tutoring Co (4.0/5, Apr 30, 2020): AnswerForce provides inbound client management services to a tutoring company. They answer calls from new and recurring clients and schedule consultation appointments. [Read Full Review](https://clutch.co/go-to-review/answerforce/74929) ##### Information technology Experience AnswerForce has received positive feedback highlighting their professional and effective Business Process Outsourcing services. Clients commend their excellent service quality, multichannel CRM options, and personalized customer attention, contributing to substantial monthly savings. The overall sentiment reflects strong client satisfaction, indicating that their expertise and competitive pricing make them a valuable partner for businesses in the Information Technology sector seeking reliable outsourcing solutions. - 1 review for information technology industry - $50,000 – $199,999 avg. project cost - Appointment Scheduling and Customer Orders for IT Company (4.0/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/answerforce/37119) ##### Business services Experience AnswerForce has demonstrated strong expertise in the business services industry, particularly in providing call answering solutions for small businesses and franchises. Clients emphasize their responsiveness, flexibility, and cost-effectiveness, with one noting a remarkable 508% ROI. The integration of advanced tools like chat functions and customer scheduling systems enhances client operations. Overall, the positive sentiment underscores AnswerForce's ability to support businesses in improving customer engagement and operational efficiency, making them a viable partner for prospective clients. - 2 reviews for business services industry - 2 reviews are 5 stars - Unknown avg. project cost - Answering Services for Handyman Service Company (5.0/5, Jul 7, 2017): AnswerForce helped the company take on more outbound calls, an important part of their operations. [Read Full Review](https://clutch.co/go-to-review/answerforce/120965) - Answering Service for Window Cleaning Company (5.0/5, Jul 7, 2017): AnswerForce provided overflow service, including on evenings and weekends. They also offered a calendaring system and a live chat function on the company's website.  [Read Full Review](https://clutch.co/go-to-review/answerforce/121096) ##### Manufacturing Experience The reviews indicate strong satisfaction among clients in the Manufacturing industry regarding the provider's expertise in managing inbound services. Clients highlight the company's ability to enhance customer call management, resulting in improved business outcomes and increased customer engagement. The provider's responsiveness and effectiveness in reducing operational costs are notable strengths. Overall, their services have positively impacted clients' versatility and growth, suggesting a strong fit for businesses seeking to optimize their inbound communication. - 1 review for manufacturing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Inbound Appointment Setting for Manufacturing Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/answerforce/25014) ##### Construction Experience The reviews highlight the company's expertise in providing reliable and scalable communication solutions for the Construction industry. Clients appreciate the consistent availability of service, which enhances customer interaction even during off-hours. The courteous staff and effective communication integration significantly improve operational convenience, making the company a strong fit for businesses seeking to enhance their client engagement and service responsiveness in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Answering Services for Construction Company (5.0/5, Jul 7, 2017): The company needed to answer every single phone call they received. AnswerForce consistently answered the phone and they also emailed and texted client messages. [Read Full Review](https://clutch.co/go-to-review/answerforce/121133) ##### Retail Experience AnswerForce has received positive feedback from clients in the Retail industry, highlighting their expertise in inbound services and call management. Clients report increased productivity, saving up to 100 hours monthly and $1,500 in operational costs. Their strengths include exceptional customer service and the ability to streamline operations, allowing retail employees to focus on core tasks. Overall, clients express satisfaction, indicating that AnswerForce is a suitable partner for retail businesses seeking to enhance efficiency. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - 24-Hour Customer Support for Retail Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/answerforce/146281) ##### Utilities Experience Feedback in the Utilities industry indicates significant dissatisfaction with the provider's services. Clients reported major issues such as ineffective communication, unclear email correspondence, and a lack of professionalism. The inability to support workflow effectively and the overwhelming volume of unfiltered communication led to frustration. Overall, potential clients in the Utilities sector may find this company lacks the expertise and reliability necessary for their operational needs. - 1 review for utilities industry - Less than $10,000 avg. project cost - Answering Services for Heating & Air Conditioning Company (0.5/5, Apr 4, 2020): AnswerForce was responsible for handling a heating and ventilation company's phone calls. They were also tasked with making calls to pre-existing customers, booking appointments, and forwarding inquiries. [Read Full Review](https://clutch.co/go-to-review/answerforce/51852) ##### IT Services Experience AnswerForce demonstrates exceptional expertise in managed IT services, receiving high praise for its customer-centric approach and seamless integration capabilities. Clients report significant improvements in call management, staff efficiency, and overall customer service. The simplicity of setup and proactive support from consultants highlight their strengths in delivering tailored solutions. With a strong emphasis on communication and client satisfaction, AnswerForce is well-positioned to meet the needs of businesses seeking reliable IT services. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering Services for IT Services Firm (5.0/5, Nov 16, 2020): AnswerForce provides phone management services to an IT company to make sure that all their third-party client's needs and concerns are attended to. They were hired because of their cost-effective solutions. [Read Full Review](https://clutch.co/go-to-review/answerforce/114784) #### Completed projects in 15 cities - San Antonio, Texas (1 projects) - Edina, Minnesota (1 projects) - Denville, New Jersey (1 projects) - Buffalo, New York (1 projects) - New York City, New York (1 projects) - Cincinnati, Ohio (1 projects) - Los Angeles, California (1 projects) - Denver, Colorado (1 projects) - Phoenix, Arizona (1 projects) - Philadelphia, Pennsylvania (1 projects) - Loganville, Georgia (1 projects) - Levelland, Texas (1 projects) - Groveport, Ohio (1 projects) - Conway, Massachusetts (1 projects) - Orange County, California (1 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/answerforce?verified=true#reviews) #### 5% of employees work in Toronto office Toronto, Canada 99 Yorkville Avenue 76 - 100 employees 800 858 1426 [See All Locations (3)](https://clutch.co/profile/answerforce#location) --- ### [24H Virtual](https://clutch.co/profile/24h-virtual) #### 5 out of 5 star rating (13 reviews) - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description 24H Virtual is a company specializing in Contact Center Services, offering solutions such as Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Overall, their feedback is overwhelmingly positive, with clients praising their professional call handling and flexible services. Approximately 80% of reviews emphasize their strong communication and project management skills, highlighting their ability to efficiently manage call overflow and improve customer satisfaction. [Visit Website](https://24hvirtual.com/clutch-virtual-receptionist/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experience in 8 industries 24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors. [Read All Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) ##### Legal Experience 24H Virtual has garnered positive feedback from the legal industry, particularly for their expertise in handling call-answering services. Clients appreciate their responsive and communicative approach, which aids in scaling operations efficiently. One legal director noted significant improvements in service delivery and reduced stress, emphasizing the importance of their personable attention. Overall, the sentiment reflects satisfaction with their ability to enhance operational efficiency and client relations within the legal sector. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Answering Support for Law Firm (5.0/5, Feb 24, 2022): A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1229) ##### Other Industry Experience 24H Virtual has demonstrated substantial expertise in the Other Industry through tailored solutions for businesses like appliance repair and cleaning services. Clients praise their responsive communication, punctual project delivery, and effective branding and web development efforts. Significant improvements in customer conversion rates and overall satisfaction highlight their impact. Their personalized approach, especially direct owner involvement, enhances collaboration. Potential clients in the Other Industry can expect reliable support and a commitment to continuous improvement. - 2 reviews for other industry industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Appliance Repair Company (5.0/5, Feb 23, 2022): 24H Virtual provides ongoing call center services for an appliance repair company. Their main tasks are to answer incoming customer calls and respond to emails on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1170) - Web Dev, Content Mktg & Branding for Cleaning Company (5.0/5, Oct 19, 2021): 24H Virtual built and designed a cleaning company's website. They also managed the client's branding and content marketing strategies. Two people participated in the month-long project. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/40996) ##### Financial services Experience 24H Virtual has garnered positive feedback in the Financial services industry, particularly for their professionalism and responsiveness. The CEO of a fractional CFO service praised their effectiveness in managing calls and setting appointments, leading to reduced phone traffic for his team. Their willingness to engage in smaller projects and provide dedicated support has been highlighted as a strength, indicating a partner-like approach that resonates well with clients seeking reliable assistance in the financial sector. - 2 reviews for financial services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistance for Community Credit Union (5.0/5, Jan 11, 2022): 24H Virtual contributed to the success of The North Pole Connection, a Christmas project where they would answer the phone and pretend to be an elf. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/8339) - Call Center Support for Financial Services Company (5.0/5, Apr 6, 2021): 24H Virtual offers call center support, answering calls during the day and scheduling appointments with prospective leads.  [Read Full Review](https://clutch.co/go-to-review/24h-virtual/118509) ##### Business services Experience 24H Virtual demonstrates significant expertise in the Business services industry, providing responsive and tailored virtual assistance to clients. Their strengths include effective communication, 24/7 availability, and the ability to handle sensitive situations with empathy and professionalism. Clients report measurable improvements in operational efficiency and customer relations, underpinning their positive overall sentiment. As a trusted partner, 24H Virtual is well-suited for businesses seeking reliable support in managing administrative tasks and client communications. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Virtual Solutions Provider (5.0/5, Dec 9, 2021): 24H Virtual is assisting a virtual solutions provider with their admin work and receptionist calls. The client expects them to screen calls, answer FAQs, manage their emails, and more in a 24-hour basis. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/6473) - Virtual Receptionist Services for Accounting Company (5.0/5, Mar 12, 2021): 24H Virtual provides ongoing virtual assistance support to an accounting firm with the goal of generating warm leads. They keep track of calls, listen to customer's inquiries, and redirect calls when needed. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/95455) ##### Real estate Experience 24H Virtual demonstrates strong expertise in the real estate sector, providing reliable call handling and appointment management that enhances operational efficiency for clients. Feedback highlights their professionalism, flexibility, and ability to adapt to specific needs. Clients appreciate the quality of service and effective communication, which fosters long-term partnerships. Overall sentiment is positive, making 24H Virtual a suitable choice for real estate businesses seeking dedicated support in managing client interactions. - 3 reviews for real estate industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Staff Augmentation for Real Estate Company (5.0/5, Oct 1, 2021): 24H Virtual has provided staff augmentation services for a real estate company. The team manages the client's customer inquiries. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147402) - Call Center Services for Real Estate Home Inspection Company (4.5/5, May 13, 2021): 24H Virtual provides call center services for a home inspection business. Their tasks include managing the client’s appointments and calls using scheduling software. They serve as the company’s reception staff.  [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147748) - Virtual Receptionist for Real Estate Company (5.0/5, Oct 4, 2021): 24H Virtual has provided virtual receptionists for a real estate company. The team has been working with the client for twelve hours a day, forwarding calls based on the criteria given to them. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/148064) ##### Hospitality & leisure Experience 24H Virtual has proven to be a strong partner for businesses in the Hospitality & Leisure industry, particularly in enhancing online presence and functionality. Clients commend their thorough processes, efficient communication, and user-friendly website design, which has successfully attracted more inquiries from property owners and guests. Their expertise in understanding industry needs and delivering tailored solutions results in positive client experiences, making them a commendable choice for companies seeking to improve their digital services. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Website Design for Airbnb Property Management Company (5.0/5, Oct 4, 2021): In need of website designs, an Airbnb property management company hired 24H Virtual. They built a user-friendly website, enabling guests, hosts, and property owners to access more options and review services.  [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147960) ##### Wellness & Fitness Experience 24H Virtual has received positive feedback from clients in the Wellness & Fitness industry, highlighting their expertise in customer service management. Their proactive approach and seamless integration into existing workflows have notably improved client interactions and eased administrative burdens. Clients appreciate their dedication and responsiveness, recognizing them as a partner invested in mutual growth rather than just a service provider. Overall, 24H Virtual is well-regarded for enhancing customer relations within the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service for Nonprofit Health Organization (5.0/5, Mar 25, 2021): 24H Virtual provides ongoing customer support for a nonprofit health organization. They answer calls from potential third party clients asking for educational information, health services, or product order. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/108324) ##### Transportation Experience 24H Virtual demonstrates strong expertise in the Transportation industry, particularly in providing flexible and professional call center services. Clients praise their ability to manage increased call volumes, ensuring live support during all operating hours. The dedicated team is well-trained on specific processes, resulting in seamless customer interactions. Overall, the feedback reflects a positive sentiment, highlighting their responsiveness and commitment to client needs, making them a suitable partner for businesses seeking reliable support in the Transportation sector. - 1 review for transportation industry - 1 review is 5 stars - Less than $10,000 avg. project cost - After Hours Call Center Support for Logistics & Supply Chain (5.0/5, Mar 2, 2021): A logistics and supply chain company hired 24H Virtual to provide ongoing after-hours call center support. The team also handles weekends and holiday phone inquiries for the client. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/83848) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses. [Read All Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) - Less than $10,000 (10 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 2 countries - Canada (10 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) #### 2 Reviews mention Call Center Services in Mississauga - 2 of 2 Mississauga-based reviews are 5 stars - Less than $10,000 avg. project cost for Call Center Services services in Mississauga Call Center Services project highlight Call Answering Support for Law Firm 5.0/5 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects. [Read More](https://clutch.co/go-to-review/24h-virtual/1229) [Read Similar Reviews](https://clutch.co/profile/24h-virtual?location=3772&service_provided=field_pp_sl_call_center_services&verified=true#reviews) --- ### [Peak Demand](https://clutch.co/profile/peak-demand) #### 5 out of 5 star rating (1 reviews) - $10,000+ minimum project size - $200 - $300 average hourly rate - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% AI Consulting - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Search Engine Optimization - 5% Web Design #### Company description Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions. [Visit Website](https://peakdemand.ca/) --- ### [NCRi](https://clutch.co/profile/ncri) - 50 - 249 employees - Mississauga, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 30% Customer Service Outsourcing #### Company description NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing. [Visit Website](https://www.ncri.com/) --- ### [Rezolves](https://clutch.co/profile/rezolves) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Mississauga, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Rezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication. [Visit Website](https://rezolves.com) #### 14% of employees work in Mississauga office Mississauga, Canada 150-77 City Center Drive, Mississauga, ON L5B 1M5 6 - 9 employees +1 (416) 648-7581 [See All Locations (2)](https://clutch.co/profile/rezolves#location) --- ### [Business-Hub](https://clutch.co/profile/business-hub) - $5,000+ minimum project size - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 30% HR Consulting - 20% Sales Outsourcing - 40% IT Staff Augmentation #### Company description Business-Hub is an IT staff augmentation company. Their small team is based in Toronto, Canada. Their services include IT staff augmentation and HR Consulting. [Visit Website](https://business-hub.ca/) --- ### [Millenium1 Solutions](https://clutch.co/profile/millenium1-solutions) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% IT Managed Services #### Company description Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large. [Visit Website](http://www.millennium1solutions.com/) --- ### [AnswerPlus](https://clutch.co/profile/answerplus) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services. [Visit Website](https://www.answerplus.ca/) --- ### [Paradigm Quest](https://clutch.co/profile/paradigm-quest) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services. [Visit Website](https://www.paradigmquest.com/) --- ### [One Touch Solutions](https://clutch.co/profile/one-touch-solutions) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Oakville, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 47% Call Center Services - 18% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Small answering service One Touch Solutions, is based in Oakville, Canada and Plainview, New York. The team provides Call Center Services and Back Office Outsourcing. [Visit Website](http://www.1touchsolutions.ca) --- ### [Task Network](https://clutch.co/profile/task-network) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 23% Back Office Outsourcing - 20% Call Center Services - 17% Customer Service Outsourcing - 10% IT Managed Services - 10% Transcription #### Company description Task Network, a midsize Back Office Outsourcing company, is located in Toronto, Canada. Their services include Back Office Outsourcing and Accounting. [Visit Website](http://tasknetwork.ca) --- ### [Call Centre Systems Inc.](https://clutch.co/profile/call-centre-systems) - $1,000+ minimum project size - $300+ average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 30% Commercial Brokerage Services - 20% Customer Service Outsourcing - 15% Fulfillment - 10% Sales Outsourcing #### Company description Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center Services. [Visit Website](http://www.callcentresystems.ca) --- ### [Qallus JSR Inc.](https://clutch.co/profile/qallus-jsr) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://qallusinc.com/) --- ### [Seologist](https://clutch.co/profile/seologist) #### 5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Advertising - 10% UX/UI Design - 10% AR/VR Development - 15% Call Center Services - 10% Content Marketing - 15% Email Marketing - 10% Public Relations - 10% Social Media Marketing - 10% Web Development #### Company description Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement. [Visit Website](https://www.seologist.com) #### Professional The overall sentiment regarding professionalism from client feedback is exceptionally positive. Clients commend SEOlogist for their impressive level of professionalism, noting that the team consistently delivered results ahead of schedule. One client emphasized that SEOlogist 'underpromised and over-delivered,' highlighting their reliability and commitment to excellence. The collaboration was described as very effective, with no instances of miscommunication or missed deadlines, further reinforcing the company's professional reputation. #### Experience in 1 industry SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers. [Read All Reviews](https://clutch.co/profile/seologist?verified=true#reviews) ##### Financial services Experience SEOlogist demonstrated exceptional expertise in the financial services sector, particularly in mortgage brokering. Clients praised their ability to enhance online visibility and generate organic leads, with one client reporting a marked increase in search rankings and brand recognition within weeks. Their professional approach, timely deliverables, and effective communication further solidify their strengths. Overall, the positive sentiment indicates that they are a strong fit for businesses seeking impactful digital marketing solutions in the competitive financial services landscape. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - SEO & Website Dev for Mortgage Company (5.0/5, Jun 10, 2020): Seologist provided SEO and lead generation. Their team overhauled the website and edited the search terms to build organic leads.  [Read Full Review](https://clutch.co/go-to-review/seologist/109502) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing. [Read All Reviews](https://clutch.co/profile/seologist?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### 1 review from clients near Mississauga Review Rating from Clients - 5.0 out of 5.0 - Overall: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 Reviewers in Toronto emphasize Seologist’s expertise in SEO and website optimization, noting significant improvements in search visibility and brand presence. Clients commend their responsiveness, transparency, and success in generating organic traffic and leads quickly. [Read Local Reviews](https://clutch.co/profile/seologist?verified=true#reviews) --- ### [3C Contact Services](https://clutch.co/profile/3c-contact-services) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Vaughan, Canada #### Services Provided - Allocation of Expertise by Percentage - 13% Back Office Outsourcing - 46% Call Center Services - 31% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description 3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://3ccontactservices.com/) --- ### [Miratel](https://clutch.co/profile/miratel) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Vaughan, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 30% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services. [Visit Website](http://www.miratelinc.com/) --- ### [Gatestone & Co.](https://clutch.co/profile/gatestone-co) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing. [Visit Website](http://gatestonebpo.com) --- ### [Callnovo](https://clutch.co/profile/callnovo) - 1,000 - 9,999 employees - Markham, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://callnovo.com) --- ### [One Contact](https://clutch.co/profile/one-contact) - $1,000+ minimum project size - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Sales Outsourcing #### Company description Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing. [Visit Website](http://www.onecontactinc.com) --- ### [PatientSERV](https://clutch.co/profile/patientserv) - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 30% Call Center Services - 20% Corporate Training & Coaching - 20% IT Strategy Consulting #### Company description Phone answering service PatientSERV was founded in 2013. Based in Toronto, Canada, the team focuses on Call Center Services and Back Office Outsourcing. [Visit Website](https://patientserv.ca/) --- ### [Answer North America](https://clutch.co/profile/answer-north-america) - < $25 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services. [Visit Website](http://www.answerna.com) --- ### [Bill Gosling Outsourcing](https://clutch.co/profile/bill-gosling-outsourcing) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Newmarket, Canada #### Services Provided - Allocation of Expertise by Percentage - 5% AI Development - 10% Back Office Outsourcing - 25% Call Center Services - 10% Corporate Training & Coaching - 35% Customer Service Outsourcing - 5% Other Application Development - 10% Sales Outsourcing #### Company description Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services. [Visit Website](https://www.billgosling.com/) --- ### [Globalfaces Direct](https://clutch.co/profile/globalfaces-direct) - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Financial Consulting #### Company description Globalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina. [Visit Website](http://www.globalfacesdirect.com/) --- ### [HireAway](https://clutch.co/profile/hireaway) - < $25 average hourly rate - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Corporate Travel Management - 25% Customer Service Outsourcing #### Company description HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://hireaway.com/) --- ### [Profcallcenter](https://clutch.co/profile/profcallcenter-0) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 60% Call Center Services - 20% Sales Outsourcing #### Company description Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing. [Visit Website](https://profcallcenter.com) #### 31% of employees work in Toronto office Toronto, Canada Parkcrest Dr 2 - 5 employees +14378370101 [See All Locations (2)](https://clutch.co/profile/profcallcenter-0#location) --- ### [Eazy Virtual Services](https://clutch.co/profile/eazy-virtual-services) - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 30% Call Center Services - 30% Business Consulting - 15% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Founded in 2022, Eazy Virtual Services is a Business Consulting company. Their services include Business Consulting and Call Center Services. [Visit Website](https://eazyvirtual.com/) --- ### [Aptitude 360 Inc](https://clutch.co/profile/aptitude-360) - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Aptitude 360 Inc is a call center and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2019. [Visit Website](https://aptitude360.ca/) --- ### [Transworld Systems Canada Inc.](https://clutch.co/profile/transworld-systems-canada) - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 35% Call Center Services - 35% Funding & Investment #### Company description Headquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment. [Visit Website](https://tsico.ca/en/) --- ### [TeleMED Diagnostic Management](https://clutch.co/profile/telemed-diagnostic-management) - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 20% Compliance Consulting - 20% IT Managed Services - 10% IT Strategy Consulting - 10% Business Consulting - 20% Application Testing #### Company description TeleMED Diagnostic Management is a Toronto, Canada-based IT managed services company. The team provides IT managed services and Application Testing. [Visit Website](https://www.telemeddiagnostic.com/) --- ### [Pro Collections Limited](https://clutch.co/profile/pro-collections) - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Financial Advising & Planning - 25% Funding & Investment #### Company description Pro Collections Limited is a small Toronto, Canada-based call center. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://procollections.ca/#slider) --- ### [Matayo Solutions](https://clutch.co/profile/matayo-solutions) - 2 - 9 employees - Hamilton, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% UX/UI Design - 10% BI & Big Data Consulting & SI - 10% Call Center Services - 40% Cybersecurity - 10% Robotics Process Automation - 10% Web Design - 10% Web Development #### Company description Matayo Solutions is a Cybersecurity company launched in 2020. The team focuses on Cybersecurity and Web Design and is in Houston, Texas and Hamilton, Canada. [Visit Website](https://matayo-ai.com/) #### 50% of employees work in Hamilton office Hamilton, Canada Lesterwood street 1 employees +1.365.324.2933 [See All Locations (2)](https://clutch.co/profile/matayo-solutions#location) --- ### [Agents Republic Inc.](https://clutch.co/profile/agents-republic) #### 4.5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 5% BI & Big Data Consulting & SI - 60% Call Center Services - 20% Customer Service Outsourcing - 5% Market Research - 10% Sales Outsourcing #### Company description Agents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time. [Visit Website](http://www.agentsrepublic.com) #### Flexible Clients have consistently praised Agents Republic Inc. for their flexibility and adaptability in project management. One client highlighted their ability to quickly reassess and realign strategies in response to evolving needs, ensuring project timelines were met without compromising quality. The proactive communication and collaborative approach further enhanced the client experience, fostering trust and confidence. Overall, the sentiment regarding flexibility is highly positive, reflecting a strong commitment to client satisfaction and responsiveness. #### Experience in 1 industry Agents Republic Inc. has demonstrated strong capabilities within the gaming industry, specifically in mobile gaming, excelling in customer support services. Feedback highlights their strengths in quality assurance, cost management, and adaptability, leading to significant improvements in customer satisfaction metrics. Their expertise in delivering tailored support strategies and leveraging advanced technologies has positively impacted client operations. Overall, their proven track record in gaming suggests they are well-suited for projects in this sector. [Read All Reviews](https://clutch.co/profile/agents-republic?verified=true#reviews) ##### Gaming Experience Agents Republic Inc. demonstrates strong expertise in the gaming industry, particularly in delivering effective customer support solutions. Clients have highlighted their proactive project management, timely delivery, and significant improvements in customer satisfaction metrics, such as a 15% rise in CSAT and a 20-point increase in NPS. The company's commitment to adaptability and open communication fosters a collaborative atmosphere, making them a solid choice for gaming businesses seeking reliable support services and operational efficiency. - 1 review for gaming industry - Unknown avg. project cost - Customer Service Outsourcing for Mobile Gaming Company (4.5/5, Mar 5, 2024): A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media channels. [Read Full Review](https://clutch.co/go-to-review/agents-republic/273283) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Agents Republic Inc.'s cost-effectiveness, highlighting their pricing as a key factor in selection. One client noted that the pricing 'fit our budget,' while another reported a '20% reduction in operational costs' achieved through strategic optimizations. Overall, feedback indicates that clients perceive strong value for money, with enhanced service quality and cost savings contributing to positive experiences. [Read All Reviews](https://clutch.co/profile/agents-republic?verified=true#reviews) #### 1% of employees work in Toronto office Toronto, Canada 250 Yonge Street Suite 2201 employees +1 (604) 210 8100 [See All Locations (3)](https://clutch.co/profile/agents-republic#location) --- ### [Mekka Communications Incorporated](https://clutch.co/profile/mekka-communications-incorporated) - < $25 average hourly rate - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Small telephone answering service Mekka Communications Incorporated, is in Toronto, Canada. The team offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.mekkacommunications.com/) --- ### [LSM BPO Canada](https://clutch.co/profile/lsm-bpo-canada) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 15% Call Center Services - 10% Customer Service Outsourcing - 5% Email Marketing - 10% Sales Outsourcing - 5% Search Engine Optimization - 5% Social Media Marketing - 15% Web Design - 15% Web Development #### Company description LSM BPO Canada is a midsize Back Office Outsourcing company located in Toronto, Canada. Their services include Back Office Outsourcing and Call Center Services. [Visit Website](https://www.lsmbpo.ca) --- ### [Prospects DM](https://clutch.co/profile/prospects-dm) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Hamilton, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 15% Application Management & Support - 15% Customer Service Outsourcing - 25% IT Managed Services - 15% Sales Outsourcing #### Company description Founded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services. [Visit Website](http://www.prospectsdm.com/) --- ### [Innovative Vision](https://clutch.co/profile/innovative-vision) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 33% Back Office Outsourcing - 25% Call Center Services - 42% Customer Service Outsourcing #### Company description Innovative Vision is a midsize Customer Service Outsourcing company. Launched in 2002, the team focuses on Customer Service Outsourcing and Back Office Outsourcing. [Visit Website](http://innovativevision.ca) --- ### [H-Line Soft](https://clutch.co/profile/h-line-soft) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Hamilton, Canada #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 25% HR Consulting - 10% Sales Outsourcing #### Company description H-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting. [Visit Website](http://www.hlinesoft.com) #### 1% of employees work in Hamilton office Hamilton, Canada 5-1404 Cormorant Rd employees [See All Locations (4)](https://clutch.co/profile/h-line-soft#location) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. 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