Leaders Matrix

Top Canada Telephone Answering Services  - Leaders Matrix

LAST UPDATED May 18, 2022
SureCall CanadaDirect Line One Contact Centres Inc
ABILITY TO DELIVER
FOCUS

Clutch Leaders Matrix

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  1. 1 SureCall
  2. 2 CanadaDirect
  3. 3 Line One Contact Centres Inc
  4. 4 24H Virtual
  5. 5 The CommAlert Group
  6. 6 Veta Virtual
  7. 7 QS Dev International

Top 10 Phone Answering Services in Canada

SureCall

Doing Good With Every Call!

$1,000+
< $25 / hr
50 - 249
Calgary, Canada
Ability to deliver
15.8
6.6
7.6
Reviews
Clients & experience
Market presence
Service Focus
27%
60
73% Other
Call Center Services
Answering services

CanadaDirect

Powering Your Business Forward with VAS.

$10,000+
< $25 / hr
250 - 999
Dorval, Canada
Ability to deliver
16.6
5.2
Reviews
Market presence
Service Focus
52%
100
48% Other
Call Center Services
Answering services
$1,000+
Undisclosed
250 - 999
Calgary, Canada
Ability to deliver
15.3
5.2
Reviews
Market presence
Service Focus
35%
50
65% Other
Call Center Services
Answering services

24H Virtual

We Answer. You Grow. 24/7

Undisclosed
Undisclosed
50 - 249
Toronto, Canada
Ability to deliver
18.1
0.1
4.5
Reviews
Clients & experience
Market presence
Service Focus
50%
25
50% Other
Call Center Services
Answering services

The CommAlert Group

Edmonton Call Center Agency

Undisclosed
Undisclosed
50 - 249
Edmonton, Canada
Ability to deliver
17.1
5.2
Reviews
Market presence
Service Focus
50%
30
50% Other
Call Center Services
Answering services

Veta Virtual

Free Up Your Time And Grow Your Business!

$1,000+
Undisclosed
10 - 49
Toronto, Canada
Ability to deliver
17.9
5.2
Reviews
Market presence
Service Focus
85%
20
15% Other
Call Center Services
Answering services

QS Dev International

Offshore Contact Center

$10,000+
< $25 / hr
50 - 249
Richmond, Canada
Ability to deliver
11.5
4.5
Reviews
Market presence
Service Focus
35%
74
65% Other
Call Center Services
Answering services

Contenders Breakdown

Bill Gosling Outsourcing

Not Your Average Call Center

$10,000+
< $25 / hr
1,000 - 9,999
Newmarket, Canada
Ability to deliver
5.8
Service Focus
25%
100%
75% Other
Call Center Services
Answering services

Alteka

Outsourcing/Offshoring Agency Montreal

$1,000+
< $25 / hr
1,000 - 9,999
Montréal, Canada
Ability to deliver
5.6
Service Focus
39%
100%
61% Other
Call Center Services
Answering services

Millenium1 Solutions

Outsourcing/Offshoring Toronto

$1,000+
< $25 / hr
1,000 - 9,999
Toronto, Canada
Ability to deliver
5.6
Service Focus
28%
100%
72% Other
Call Center Services
Answering services

Gatestone & Co.

BPO and Contact Center North America

$1,000+
< $25 / hr
250 - 999
Toronto, Canada
Ability to deliver
5.6
Service Focus
60%
100%
40% Other
Call Center Services
Answering services

Nordia

We make it personal.

$1,000+
< $25 / hr
1,000 - 9,999
Laval, Canada
Ability to deliver
5.6
Service Focus
70%
100%
30% Other
Call Center Services
Answering services

Paradigm Quest

Inspiring Change

$1,000+
< $25 / hr
50 - 249
Toronto, Canada
Ability to deliver
5.6
Service Focus
50%
100%
50% Other
Call Center Services
Answering services

VOXDATA

Quality people. Innovative solutions

$1,000+
< $25 / hr
250 - 999
Montréal, Canada
Ability to deliver
5.5
Service Focus
52%
100%
48% Other
Call Center Services
Answering services

Skybridge Americas

INTEGRATED, CUSTOMIZABLE AND SCALABLE SOLUTIONS

$1,000+
$25 - $49 / hr
250 - 999
Winnipeg, Canada
Ability to deliver
5.5
Service Focus
60%
67%
40% Other
Call Center Services
Answering services

Advantage Communications

Power Up Your Customer Experience!

$1,000+
< $25 / hr
1,000 - 9,999
Charlottetown, Canada
Ability to deliver
0.1
5.4
Service Focus
25%
100%
75% Other
Call Center Services
Answering services

Miratel

Telecommunications Agency North York

$1,000+
< $25 / hr
250 - 999
Vaughan, Canada
Ability to deliver
5.9
Service Focus
30%
65%
70% Other
Call Center Services
Answering services

OPTIMA

Outsourcing/Offshoring Toronto, Ontario

$1,000+
< $25 / hr
250 - 999
Toronto, Canada
Ability to deliver
5.4
Service Focus
75%
100%
25% Other
Call Center Services
Answering services

IO Solutions

WE ARE #MILLENNIAL

$1,000+
< $25 / hr
250 - 999
Alberton, Canada
Ability to deliver
5.4
Service Focus
100%
100%
Call Center Services
Answering services

AnswerPlus

Because your customer deserves a warm reception

$1,000+
< $25 / hr
250 - 999
Toronto, Canada
Ability to deliver
5.4
Service Focus
100%
50%
Call Center Services
Answering services

Directors' Choice

Funeral Home Answering Service

Undisclosed
Undisclosed
50 - 249
Saint John, Canada
Ability to deliver
5.4
Service Focus
100%
100%
Call Center Services
Answering services

We An-Ser Communications Group

Communication & Monitoring Center

$1,000+
$25 - $49 / hr
10 - 49
Regina, Canada
Ability to deliver
5.2
Service Focus
85%
100%
15% Other
Call Center Services
Answering services