Top Answering Service for IT Services in Canada
24 Companies
2 Leaders 15 Contenders
Best Answering Services Companies for IT Services in Canada
Sponsored
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistVoiceNation provides Contact Center Services, including Inbound and Outbound Call Center solutions, as well as Customer Support Services. Reviews consistently praise their professional and organized approach, with clients highlighting their exceptional customer service and attentiveness. Key themes include significant improvements in call management and lead capture, enhancing clients' business efficiency and professionalism.
EfficientExceptional performanceHigh-quality workFlexible -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
1 review mentions Call Center ServicesExceptional performanceProfessionalExceptional results -
SalesNash
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$1,000+$25 - $49 / hr10 - 49Ottawa, CanadaServices provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingFocus Areas
10% Answering services75% Inbound appointment scheduling15% Virtual receptionistSalesNash offers comprehensive Contact Center Services, including outbound call center solutions and lead generation, to optimize client engagement and customer acquisition. Reviews highlight their effective project management, timely delivery, and impressive appointment-setting skills. Clients appreciate their focus on key performance indicators and their ability to tailor services to specific business needs, although some suggest improvements in cold calling.
Well-organized projectsUnderstands the needs of their clientsHard workingTimely -
$5,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
15% Call Center Services20% IT Managed Services15% Application Management & Support +415% Customer Service Outsourcing15% Enterprise App Modernization10% Custom Software Development10% DevOps Managed ServicesFocus Areas
60% Answering services40% Inbound appointment schedulingFlairsTech provides a comprehensive suite of Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Technical Support. Reviews highlight their ability to improve customer experience, reduce costs, and deliver high customer satisfaction. Clients commend FlairsTech for their flexible, professional approach and strong alignment with company values.
AccommodatingProfessionalInnovativeOpen to feedback -
$1,000+Undisclosed250 - 999Calgary, Canada
Services provided
35% Call Center Services25% Customer Service Outsourcing20% IT Managed Services +210% Back Office Outsourcing10% Business ConsultingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistLine One Contact Centres Inc offers comprehensive Contact Center Services, specializing in both Inbound and Outbound Call Center operations, including Customer Support Services and Telemarketing Services. Across multiple reviews, clients consistently commend their flexibility, high level of collaboration, and effective communication, noting their ability to adapt quickly and maintain low error margins. Their proactive approach and stable team are highlighted as key strengths.
ProactiveOpennessCollaborativeKnowledgeable -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Services provided
30% Call Center Services30% Sales Outsourcing25% Email Marketing +115% Content Writing ServicesFocus Areas
35% Answering services50% Inbound appointment scheduling15% Virtual receptionistBitWide provides a range of contact center services, including outbound call center and telemarketing services, to assist clients in generating leads and expanding market presence. Reviews consistently highlight their effective communication, professionalism, and ability to deliver measurable outcomes, such as increased qualified leads and successful market entry. BitWide's tailored approach and dedication to client success are also frequently praised.
CommunicativeUnique expertiseCollaborativeVery responsive -
$1,000+< $25 / hr1,000 - 9,999Charlottetown, Canada
Services provided
25% Call Center Services31% Customer Service Outsourcing25% IT Managed Services +119% Back Office OutsourcingFocus Areas
100% Answering servicesCustomer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
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$1,000+< $25 / hr250 - 999Vaughan, Canada
Services provided
30% Call Center Services50% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
65% Answering services35% Inbound appointment schedulingFounded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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$1,000+Undisclosed10 - 49Toronto, Canada
Services provided
80% Call Center Services20% Sales OutsourcingFocus Areas
100% Answering servicesEstablished in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Mississauga, Canada
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistNCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Mississauga, Canada
Services provided
40% Call Center Services50% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
100% Answering servicesMJR Capital Services is a midsize Back Office Outsourcing company. Launched in 1995, the team specializes in Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
35% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
57% Answering services43% Virtual receptionistAnswerNet is a call center company. Headquartered in Toronto, Canada and Willow Grove, Pennsylvania, the team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Montréal, Canada
Services provided
52% Call Center Services24% Customer Service Outsourcing13% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
100% Answering servicesVOXDATA is a call center service. They were established in 1995 and provide Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
100% Answering servicesParadigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Halifax, Canada
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingAnswer 365 is an answering service company. The team is located in Halifax, Canada, and their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Alberton, Canada
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesIO Solutions is an Alberton, Canada-based telephone answering service. They provide Call Center Services.
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UndisclosedUndisclosed2 - 9Ottawa, Canada
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingLocated in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Hamilton, Canada
Services provided
30% Call Center Services25% IT Managed Services15% Application Management & Support +215% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
100% Answering servicesFounded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
20% Call Center Services23% Back Office Outsourcing20% Accounting +317% Customer Service Outsourcing10% IT Managed Services10% TranscriptionFocus Areas
100% Answering servicesTask Network, a midsize Back Office Outsourcing company, is located in Toronto, Canada. Their services include Back Office Outsourcing and Accounting.
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$1,000+< $25 / hr50 - 249Ottawa, Canada
Services provided
25% Call Center Services75% Sales OutsourcingFocus Areas
100% Answering servicesOnPath is an award-winning lead generation company. Since our early beginnings in 1993, we now have over 140 employees. We’re a one stop shop full-service lead generation specialist that
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$1,000+< $25 / hr10 - 49Ottawa, Canada
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingEstablished in 1971, OnCall Centre is a small Ottawa, Canada-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Peterborough, Canada
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingTAS-PAGE is a telephone answering service. Located in Peterborough, Canada, the firm was founded in 1952. Their team provides Call Center Services and Customer Service Outsourcing.
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$100,000+< $25 / hr10 - 49London, Canada
Services provided
20% Call Center Services20% Back Office Outsourcing20% Business Consulting +220% Corporate Travel Management20% TruckingFocus Areas
20% Answering services60% Virtual receptionist20% Inbound appointment schedulingCallnova, a Business Consulting company, was founded in 2018. Based in London, Canada, the team focuses on Business Consulting and Call Center Services.
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
25% Call Center Services42% Customer Service Outsourcing33% Back Office OutsourcingFocus Areas
100% Answering servicesInnovative Vision is a midsize Customer Service Outsourcing company. Launched in 2002, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Langley City, Canada
Services provided
40% Call Center Services40% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingPersonal Touch, a Back Office Outsourcing company, was launched in 1982. The agency offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10,000+Montréal, Canada
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +175% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentFocus Areas
85% Answering services10% Inbound appointment scheduling5% Virtual receptionistWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Answering Services Companies for IT Services in Canada
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$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.7/40.014.6/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
35% Call Center Services50% Answering services65% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
31/40.016.8/20 Reviews8/10 Clients & Experience6.2/10 Market PresenceService focus
30% Call Center Services35% Answering services70% Other -
$1,000+< $25 / hr1,000 - 9,999Charlottetown, Canada
Ability to deliver
7.1/40.00/20 Reviews1.6/10 Clients & Experience5.5/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
$1,000+< $25 / hr250 - 999Vaughan, Canada
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
30% Call Center Services65% Answering services70% Other -
$1,000+Undisclosed10 - 49Toronto, Canada
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
80% Call Center Services100% Answering services20% Other -
UndisclosedUndisclosed50 - 249Mississauga, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$1,000+< $25 / hr250 - 999Mississauga, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services100% Answering services60% Other -
$1,000+< $25 / hr250 - 999Toronto, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services57% Answering services65% Other -
$1,000+< $25 / hr250 - 999Montréal, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+< $25 / hr50 - 249Toronto, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
$1,000+< $25 / hr50 - 249Halifax, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services67% Answering services40% Other -
$1,000+< $25 / hr250 - 999Alberton, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Answering services -
UndisclosedUndisclosed2 - 9Ottawa, Canada
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
90% Call Center Services33% Answering services10% Other -
$1,000+< $25 / hr250 - 999Hamilton, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services100% Answering services70% Other -
$1,000+< $25 / hr250 - 999Toronto, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$1,000+< $25 / hr50 - 249Ottawa, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
$1,000+< $25 / hr10 - 49Ottawa, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services67% Answering services40% Other