# Top Answering Service in Burlington

Recommended Answering Services companies in Burlington include Top Virtual Assistant, ContactPoint 360, Task Virtual, Pathway Communications, One Touch Solutions, AnswerForce, 24H Virtual, NCRi, Seologist, Peak Demand.



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## List of the Best Top Answering Service in Burlington

Ratings Updated: Aug 13, 2026


### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant)
#### 5 out of 5 star rating (72 reviews)
- $1,000+ minimum project size
- 50 - 249 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 10% Call Center Services
- 30% Content Writing Services
- 20% Search Engine Optimization
- 10% Social Media Marketing

#### Company description
Top Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.
[Visit Website](https://topvirtualassistant.pro)


#### Flexible
Clients consistently highlighted Top Virtual Assistant's flexibility, noting their ability to swiftly adjust to changing schedules and priorities. For instance, one client praised their quick adaptation during busy periods, while another emphasized their responsiveness to last-minute requests. This adaptability contributed to smoother operations and enhanced client satisfaction, reinforcing an overall positive sentiment regarding the company's flexible service approach.
- Administrative Support for Childhood Education Consultancy (5.0/5, Dec 10, 2025): Project management was excellent. All tasks were delivered on time often ahead of schedule. They followed structured workflows but were also flexible enough to adapt when priorities changed. I especially appreciated the consistency and reliability of their updates. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424789)
- Back Office Outsourcing for Childcare Academy (5.0/5, Dec 15, 2025): Top Virtual Assistant was smooth and supportive. Every request was handled with care and urgency. Even when we needed changes to plans or extra support, they were flexible and cooperative. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/425548)
- Outsourced Call Center & Customer Service for Tree Care Co (5.0/5, Dec 17, 2025): They were flexible and adjusted quickly when our workload changed or when we needed things handled differently during busy periods. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426222)
- Call Center Services for Auto Detailing Company (5.0/5, Dec 18, 2025): They were flexible and adjusted quickly when our schedule or priorities changed, especially during busy periods. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426399)

#### Experience in 14 industries

Top Virtual Assistant has demonstrated expertise across various industries including Automotive, Home Services, Construction, Education, Non-profit, Real Estate, and Financial Services. Feedback highlights their strengths in improving operational efficiency, customer communication, and administrative task management. Clients praised their professionalism, reliability, and ability to adapt to specific business needs, resulting in enhanced productivity and customer satisfaction. Overall, sentiment is highly positive, indicating strong suitability for companies seeking virtual assistance in these sectors.
[Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews)

##### Contracting Experience
Clients in the contracting industry praise the provider for their reliability, attention to detail, and effective project management. Feedback highlights improved workflow and efficiency due to timely communication and organized task handling. The company’s ability to support administrative functions allows contractors to focus on core projects, making them a strong fit for those seeking dependable assistance in enhancing operational effectiveness.
- 1 review for contracting industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Administrative Support for Renovation & Flooring Company (5.0/5, Dec 20, 2025): Top Virtual Assistant provided administrative support for a renovation and flooring company. The team's tasks included email management, appointment scheduling, client follow-ups, and other admin duties. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426801)

##### Agriculture Experience
Top Virtual Assistant has demonstrated expertise in the Agriculture sector by providing valuable administrative support that enhances operational efficiency. Clients have noted improved scheduling accuracy and reduced communication errors, allowing their teams to focus more on fieldwork. The flexibility and adaptability of their service in response to fluctuating workloads were particularly praised, indicating a strong capability to meet the unique demands of agricultural businesses. Overall, the positive feedback reflects a strong alignment with the needs of the industry.
- 1 review for agriculture industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Outsourced Call Center & Customer Service for Tree Care Co (5.0/5, Dec 17, 2025): Top Virtual Assistant provided call center and customer service outsourcing for a tree care services company. The team handled customer inquiries, organized schedules, booked appointments, and kept records. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426222)

##### Non-profit Experience
Top Virtual Assistant has received positive feedback from clients in the Non-profit sector, highlighting their expertise in administrative support and effective project management. Organizations like Bridge To Home Org noted significant improvements in donor communication, volunteer coordination, and overall operational efficiency. Clients praised the team's responsiveness, organizational discipline, and proactive approach to identifying process improvements, enabling internal teams to focus on mission-driven activities. Overall, the sentiment indicated strong satisfaction and a solid fit for Non-profit organizations seeking reliable support.
- 3 reviews for non-profit industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Back-Office Support for Nonprofit Organization (5.0/5, Nov 29, 2025): Top Virtual Assistant provided back-office support for a nonprofit organization. The team managed the client's donor database, organized donor and volunteer schedules, and coordinated outreach emails and calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/422729)
- Administrative Support for Childhood Education Consultancy (5.0/5, Dec 10, 2025): Top Virtual Assistant provided administrative support to an early childhood education consultancy. Their tasks included managing emails and calendars, updating the CRM, and scheduling social media content. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424789)
- Back-Office Outsourcing for Housing Nonprofit (5.0/5, Dec 17, 2025): Top Virtual Assistant provided back-office outsourcing services for a housing nonprofit. The team was responsible for managing messages, responding to inquiries, organizing calendars, and ensuring follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426227)

##### IT Services Experience
Top Virtual Assistant has received positive feedback from clients in the IT Services industry, highlighting their expertise in managing technical support and communication tools like chatbots. Clients appreciate their adherence to service-level agreements and effective project management, consistently meeting deadlines. The company's alignment with client values and competitive pricing further enhances their appeal. Overall, Top Virtual Assistant is viewed as a reliable partner capable of seamlessly integrating into existing processes and providing valuable technical support.
- 1 review for it services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Virtual Assistant Services for Data Engineering Company (5.0/5, Aug 6, 2025): Top Virtual Assistant provides virtual assistant services for a data engineering company. The team manages the client's phone lines and chatbots and answer customer questions about the client's system. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395907)

##### Real estate Experience
Top Virtual Assistant has received positive feedback from real estate clients, highlighting their expertise in sales, property management, and client engagement. Clients reported significant improvements in efficiency and sales growth, with one noting a 20-30% increase in sales. Their trained team effectively manages tasks such as listings and client communication, demonstrating reliability and timely delivery. Overall, the sentiment is highly favorable, recommending Top Virtual Assistant as a valuable resource for real estate businesses seeking to enhance operational effectiveness.
- 3 reviews for real estate industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Virtual Assistant Services for Real Estate Company (5.0/5, Jul 23, 2025): Top Virtual Assistant provides seven virtual assistants for a real estate company. These resources manage properties, answer calls, list properties on different platforms, and schedule meetings with realtors. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/392599)
- Back Office & Call Center Services for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant has managed a real estate company's property management portal. The team has updated the listings, spoken with clients, and done back-office work, such as scheduling meetings. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395771)
- Customer Service & Sales Outsourcing for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant provides ongoing virtual assistant services for a real estate company. The team offers sales, retention, and customer engagement support through phone calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395839)

##### Retail Experience
Top Virtual Assistant has demonstrated strong expertise in the Retail industry, particularly in providing technical and customer support services. Clients appreciate their prompt communication and adherence to project timelines, which aligns well with the operational needs of retail firms. Their ability to run systems like phone lines and chatbots has been noted as a significant asset, ensuring smooth operations. Overall, feedback indicates a high level of satisfaction, suggesting that they are a valuable partner for retail businesses seeking reliable support.
- 1 review for retail industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Support for Retail Services Company (5.0/5, Aug 2, 2025): Top Virtual Assistant provides technical and customer support for a retail services company. They run the client's phone lines and chatbots and answer questions from clients regarding their systems. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395093)

##### Advertising & marketing Experience
Top Virtual Assistant demonstrates strong expertise in the Advertising & Marketing sector, effectively enhancing customer engagement and support for their clients. Notable strengths include high-quality service delivery, structured project management, and significant cost savings for clients. Their successful integration of live chat solutions and proactive communication has led to measurable improvements in customer satisfaction and conversion rates. Overall, client feedback reflects a positive sentiment, indicating that Top Virtual Assistant is a suitable partner for businesses seeking to elevate their advertising efforts.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center & Customer Support Services for Advertising Co (5.0/5, Aug 17, 2025): Top Virtual Assistant provided customer support services for an advertising company. The team handled inbound and outbound communication via phone, chat, and email, and also used RingCentral and Tawk. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398842)

##### Software Experience
Top Virtual Assistant demonstrates strong expertise in customer support solutions within the software industry, delivering enhanced response times and customer satisfaction. Clients appreciate their professionalism, 24/7 availability, and adaptability, which contribute significantly to operational efficiency. Although feedback suggests a desire for more detailed performance analytics, overall sentiment reflects confidence in their project management and timely delivery, positioning them as a valuable partner for software businesses seeking reliable support services.
- 1 review for software industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Construction Management Software Co (5.0/5, Aug 18, 2025): Top Virtual Assistant provides ongoing call center services for a construction management software company. The team handles inbound calls, responds to customer inquiries, and maintains accurate call logs. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399154)

##### Financial services Experience
Top Virtual Assistant has demonstrated significant expertise in providing tailored sales support for the Financial services industry, as highlighted by a client from Flourish Ventures. The firm successfully increased qualified leads by 20%–30% within months through dedicated lead generation and structured outreach efforts. Clients commend their proactive approach, reliability, and clear communication, which foster a collaborative partnership. Overall, their focus on aligning with business objectives and delivering measurable results positions them as a valuable asset for companies seeking growth in financial services.
- 1 review for financial services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Sales Outsourcing for Venture Capital Firm (5.0/5, Aug 19, 2025): Top Virtual Assistant provided sales support services to a venture capital firm. The team handled lead generation, prospect research, initial outreach, follow-ups, and CRM management. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399190)

##### Home Services Experience
The feedback from Home Services industry clients highlights Top Virtual Assistant's expertise in managing customer communication and administrative tasks effectively. Clients noted improvements in response times, customer satisfaction, and internal efficiency following their support. Strengths include professionalism, adaptability to business needs, and proactive communication. Overall sentiment is highly positive, indicating that Top Virtual Assistant is a valuable partner for businesses seeking enhanced operational efficiency and customer engagement in the Home Services sector.
- 3 reviews for home services industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Outsourcing for Locksmith Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provides call center services for a locksmith company. The team handles inbound and outbound calls, answers inquiries, resolves customer issues, schedules appointments, and documents calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398481)
- Call Center & Sales Support Services for Locksmith Company (5.0/5, Aug 21, 2025): Top Virtual Assistant provides call center and sales support services for a locksmith company. The team handles inbound and outbound calls, manages follow-ups on leads, and schedules appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399844)
- Virtual Assistance Services for Appliance Repair Company (5.0/5, Jan 30, 2026): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed customer inquiries via email and chat, scheduled repair appointments, and managed follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433229)

##### Supply Chain, Logistics, and Transport Experience
The reviews highlight Top Virtual Assistant's strong expertise in the Supply Chain, Logistics, and Transport industry by providing effective call center and sales support services. Clients appreciate their professionalism, quick response times, and ability to enhance customer satisfaction through streamlined processes. Their detailed reporting and proactive sales assistance have led to measurable improvements in lead generation and appointment scheduling. Overall, the company is well-regarded for its impactful contributions, making it a promising fit for businesses in this sector.
- 1 review for supply chain, logistics, and transport industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center & Sales Support for Logistics Company (5.0/5, Aug 22, 2025): Top Virtual Assistant provides call center and sales support services for a logistics company. The team has handled inbound and outbound calls, updating customers, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/400245)

##### Business services Experience
Top Virtual Assistant has received positive feedback in the Business services industry for its effective support in operational tasks. Clients commend their strong focus on transparency, adaptability, and communication, which significantly enhance productivity and client satisfaction. Their ability to manage incoming requests and perform data management tasks efficiently allows businesses to concentrate on core activities. Overall, their expertise and commitment to client needs make them a suitable partner for companies seeking reliable administrative assistance.
- 2 reviews for business services industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Data Solutions Company (5.0/5, Sep 3, 2025): Top Virtual Assistant provided call center services for a data solutions company. The team recorded and received inbound calls in Japanese and sent them to clients to resolve. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/403056)
- AI Agents for Appliance Repair Company (5.0/5, Dec 6, 2025): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed emails and support requests, scheduled meetings, and performed data entry and back-office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424037)

##### Insurance Experience
Top Virtual Assistant has received positive feedback from clients in the Insurance industry, highlighting their expertise in customer support management. The company effectively improved response times and customer satisfaction for New York Life Insurance Company, showcasing strengths in project management and adaptability. Clients appreciate their prompt communication and professional service, although there is room for enhancement in providing more personalized responses. Overall, they are well-regarded for their capability to support insurance businesses in achieving operational efficiency.
- 1 review for insurance industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support Services for Life Insurance Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all interactions. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398390)

##### Construction Experience
Client feedback highlights Top Virtual Assistant's expertise in enhancing administrative efficiency for construction and renovation companies. Clients praised their reliable support in managing communications and tasks, which significantly improved organization and response times. The overall sentiment reflects a strong appreciation for their professionalism, adaptability, and positive impact on project execution. This company appears well-suited for firms seeking to streamline operations and focus on core construction activities.
- 2 reviews for construction industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Administrative Support for Construction Company (5.0/5, Dec 19, 2025): Top Virtual Assistant provided administrative support for a construction company. Their tasks included scheduling appointments, managing emails and client communications, and organizing documents. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426694)
- Virtual Assistant Services for Renovation Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a renovation company. The team managed email, scheduled appointments, followed up with clients, organized files, and assisted with office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427017)

##### Education Experience
Top Virtual Assistant has received positive feedback from clients in the Education industry, particularly for their expertise in managing administrative tasks for childcare providers. Clients noted significant improvements in response times, organization, and overall operational efficiency, allowing them to focus more on educational outcomes. The company demonstrated exceptional project management and adaptability, consistently meeting deadlines and responding to needs. Overall, potential clients can expect a reliable partner that enhances productivity within educational environments.
- 2 reviews for education industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Outsourcing for Childcare Academy (5.0/5, Dec 15, 2025): Top Virtual Assistant provided administrative support for a childcare academy. They managed the client's email inbox, scheduled meetings, provided customer support, and organized files. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/425548)
- Virtual Assistant Services for Daycare Center (5.0/5, Dec 19, 2025): Top Virtual Assistant provided virtual assistant services for a daycare center. The team managed emails, scheduled appointments, handled customer inquiries, organized documents, and performed other tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426677)

##### Automotive Experience
Top Virtual Assistant has demonstrated notable expertise in the Automotive industry through consistent client feedback across various towing and detailing services. Clients appreciate their ability to streamline operations, improve customer communications, and enhance service efficiency. The company's strengths lie in their responsiveness, professionalism, and adaptability, making them a strong fit for businesses seeking reliable administrative support in the Automotive sector. Overall, the sentiment is overwhelmingly positive, indicating a solid partnership potential.
- 3 reviews for automotive industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Auto Detailing Company (5.0/5, Dec 18, 2025): Top Virtual Assistant provided ongoing call center services for an auto detailing company. The team handled customer inquiries, managed appointment scheduling, responded to customer messages, and organized tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426399)
- Virtual Assistant Services for Towing Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled inquiries, managed schedules, organized documentation, processed data, and executed administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427034)
- Virtual Assistant Services for Towing Company (5.0/5, Feb 2, 2026): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled calls, customer support, appointment scheduling, dispatch assistance, and daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433429)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment.
[Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews)
- $10,000 to $49,000 (21 reviews)
- $50,000 to $199,999 (1 reviews)

#### Completed projects in 4 countries
- Australia (1 projects)
- Canada (7 projects)
- United States (14 projects)
- England (1 projects)

This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Israel Daylight Time (IDT)
- Pakistan Lahore Time (PLT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Solomon Standard Time (SST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Singapore Standard Time (SGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
[View Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews)

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### [ContactPoint 360](https://clutch.co/profile/contactpoint-360)
#### 4.8 out of 5 star rating (6 reviews)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 1,000 - 9,999 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 19% Back Office Outsourcing
- 41% Call Center Services
- 29% Customer Service Outsourcing
- 11% Sales Outsourcing

#### Company description
ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
[Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
[Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews)
- Less than $10,000 (2 reviews)
- $10,000 to $49,000 (1 reviews)

#### 10% of employees work in Toronto office
Toronto, Canada
1880 O'Connor Drive
201 - 250 employees
888-257-9892
[See All Locations (9)](https://clutch.co/profile/contactpoint-360#location)

#### 1 Review mentions Call Center Services in Burlington
- Less than $10,000 avg. project cost for Call Center Services services in Burlington

Call Center Services project highlight
Call Center Services for Marketing Agency
5.0/5 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. [Read More](https://clutch.co/go-to-review/contactpoint-360/419269)
[Read Similar Reviews](https://clutch.co/profile/contactpoint-360?location=3748&service_provided=field_pp_sl_call_center_services&verified=true#reviews)

#### 1 review from clients near Burlington

Review Rating from Clients - 5.0 out of 5.0
- Overall: 4.0
- Quality: 4.5
- Schedule: 5.0
- Cost: 3.5
- Willing to Refer: 4.5

Reviewers in Toronto emphasize ContactPoint360's strong project management, quality assurance, and adaptability in supporting inbound, outbound, and back-office tasks. Their focus on scalable solutions and professional team culture earns consistent positive feedback.
[Read Local Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews)

---

### [Task Virtual](https://clutch.co/profile/task-virtual)
#### 5 out of 5 star rating (74 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 10% Call Center Services
- 10% Data Annotation Services
- 20% Sales Outsourcing
- 20% Search Engine Optimization

#### Company description
Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.
[Visit Website](https://www.taskvirtual.com/call-answering-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ca-call-centers-answering-services-burlington)


#### Reviewed 3 times in the past 6 months

Recent reviews of Task Virtual reflect a consistently positive sentiment, highlighting their effective integration into client operations. Clients praised their responsive project management, ability to streamline workflows, and enhance communication processes. Notably, one client noted improved appointment scheduling and reduced administrative burdens, while another emphasized the team's professionalism and empathetic communication with patients. Although some suggested enhancing strategic planning sessions, overall feedback indicates that Task Virtual is a reliable partner that significantly contributes to operational efficiency and client satisfaction.
- 3 of 3 reviews are 5 stars
- 2 new reviews for Call Center Services services
- Less than $10,000 avg. project cost
[Read 3 Recent Reviews](https://clutch.co/profile/task-virtual?sort_by=date_desc&verified=true#reviews)

#### Experience in 9 industries

Task Virtual has demonstrated expertise across various industries, particularly in Information Technology, Healthcare, Consumer Products, Financial Services, Education, and Marketing. Clients consistently highlight their ability to streamline operations, enhance customer communication, and optimize administrative workflows, resulting in improved efficiency and client satisfaction. Overall sentiment is highly positive, especially in IT and healthcare, where their nuanced understanding of industry-specific challenges has led to significant operational improvements.
[Read All Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews)

##### Business services Experience
Task Virtual has received positive feedback for their expertise and strengths in the Business services industry, particularly in providing effective virtual assistance for online training and marketing efforts. Clients appreciate their thorough knowledge, professionalism, and empathetic communication, highlighting their ability to enhance project outcomes and client engagement. Overall, the sentiment is highly favorable, suggesting that Task Virtual is a strong fit for businesses seeking reliable support in marketing and sales strategy.
- 1 review for business services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Copywriting and Marketing for Online Courses (5.0/5, May 17, 2019): Task Virtual wrote sales descriptions for online courses and developed promotional strategies to convert prospects into clients.
 [Read Full Review](https://clutch.co/go-to-review/task-virtual/105373)

##### Arts, entertainment & music Experience
Task Virtual demonstrates significant expertise in the Arts, entertainment & music industry, providing tailored market research and insights. Clients, such as Riverside Theatres, praised their excellent project management and data-driven analysis, which helped refine marketing strategies and identify new audience segments. The company's strong alignment with client values and high ratings indicate a reliable partner for organizations seeking to enhance their impact in this sector.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Market Research for Performing Arts Venue (5.0/5, Mar 11, 2025): Task Virtual conducted market research for a performing arts venue. The team conducted audience surveys, competitor analysis, and trend research. They also worked on a market analysis report. [Read Full Review](https://clutch.co/go-to-review/task-virtual/358669)

##### Information technology Experience
Task Virtual demonstrates significant expertise in the Information Technology sector, particularly in cybersecurity support services. Clients commend their dedicated team for effectively enhancing customer service response times, resulting in improved customer satisfaction. Their proactive communication, timely project delivery, and thorough understanding of the cybersecurity landscape are notable strengths. Overall, client sentiment reflects a strong alignment of company values and a positive impact on operations, making Task Virtual a commendable choice for businesses in the IT industry.
- 1 review for information technology industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Customer Service Outsourcing for Cybersecurity Service Provider (5.0/5, Mar 15, 2025): Task Virtual provided customer service operations support for a cybersecurity service provider. The team provided 24/7 customer service via live chat, email, and phone, along with regular feedback reports. [Read Full Review](https://clutch.co/go-to-review/task-virtual/359911)

##### Advertising & marketing Experience
Task Virtual demonstrates strong expertise in the Advertising & marketing sector, as evidenced by their ability to enhance client productivity through efficient back-office solutions. Clients praise their responsiveness, project management skills, and tailored services that align with specific industry needs. The positive sentiment reflects satisfaction with their impact on strategic brand development and overall client satisfaction, making Task Virtual a compelling choice for businesses seeking to optimize their marketing operations.
- 2 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- BPO Services for Creative Design Agency (5.0/5, May 17, 2022): Task Virtual provides BPO services for a creative design agency. Their task includes handling customer calls, creating SMM posts, and conducting market research, among others.
 [Read Full Review](https://clutch.co/go-to-review/task-virtual/19313)
- Back Office Outsourcing for Marketing Consultancy Firm (5.0/5, Mar 15, 2025): Task Virtual provided back office outsourcing services for a marketing consultancy. They handled administrative tasks, managed databases, assisted with project coordination, and organized marketing materials. [Read Full Review](https://clutch.co/go-to-review/task-virtual/359903)

##### Beauty & Cosmetics Experience
Task Virtual has received positive feedback from clients in the Beauty & Cosmetics industry, highlighting their expertise in market research, content creation, and platform management. Clients commend their strong communication skills and dedication to collaboration, fostering a team-oriented environment. Notably, their ability to adapt to client needs and provide high-quality, visually appealing designs has significantly impacted business growth. Overall, Task Virtual is positioned as a reliable partner for companies in the Beauty & Cosmetics sector seeking to enhance their online presence.
- 1 review for beauty & cosmetics industry
- 1 review is 5 stars
- Unknown avg. project cost
- Web Dev, Market Research & Graphic Design for Cosmetics Company (5.0/5, Feb 19, 2025): Task Virtual has built a website for a cosmetics company. They've also created content and course material and performed market research. [Read Full Review](https://clutch.co/go-to-review/task-virtual/353733)

##### IT Services Experience
Task Virtual demonstrates strong expertise in providing IT services, particularly in research, data entry, and virtual assistance. Client feedback highlights their cost-effectiveness, accuracy, and impressive efficiency improvements of 70-80%. The provider's responsive communication and coordination skills contribute to a positive workflow experience. Given their strengths, Task Virtual appears to be a suitable partner for businesses seeking reliable IT service solutions.
- 1 review for it services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistant for Coaching Company (5.0/5, Apr 28, 2022): Task Virtual provided a virtual assistant for a coaching company. The work entailed research, data entry, content creation, and social media activities. 
 [Read Full Review](https://clutch.co/go-to-review/task-virtual/16966)

##### Legal Experience
Task Virtual has received positive feedback from clients in the Legal industry, highlighting their expertise in back-office services, particularly in medical billing. Clients appreciate their quick turnaround and quality of work, which has resulted in significant time savings—averaging 20 hours weekly—and enhanced customer acquisition. Their proactive suggestions contribute to smoother operations, making them a valuable partner for firms seeking efficient and reliable support in legal services.
- 1 review for legal industry
- Less than $10,000 avg. project cost
- Medical Billing Assistance for Legal Company (4.5/5, Aug 18, 2017):  [Read Full Review](https://clutch.co/go-to-review/task-virtual/138036)

##### Healthcare Experience
The company demonstrates strong expertise in providing back office services specifically tailored for the Healthcare industry. Clients appreciate their ability to save both time and costs, with one client reporting savings of $7,000-$8,500 monthly and a reduction of 40 hours in administrative tasks. Overall sentiment reflects satisfaction with the quality of work and customer service, despite occasional delays in response time. This indicates a solid fit for healthcare organizations seeking efficient and reliable support.
- 1 review for healthcare industry
- $10,000 – $49,000 avg. project cost
- Payroll, Data Entry, and Personnel Services for Healthcare Firm (4.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/task-virtual/145927)

##### Financial services Experience
Task Virtual demonstrates strong expertise in the Financial services industry, particularly in SEO strategies tailored for financial modeling. Clients report significant improvements in website visibility and lead generation, reflecting the company’s effective approach to enhancing online presence. Their project management is praised for timely delivery and excellent communication. Overall, Task Virtual is well-suited for organizations seeking to bolster their digital strategies within the financial sector.
- 1 review for financial services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- SEO Services for Financial Services Company (5.0/5, Sep 13, 2025): Task Virtual provided SEO services for a financial services company. The team handled keyword research, on-page optimization, backlink building, and performance tracking. They also provided progress reports. [Read Full Review](https://clutch.co/go-to-review/task-virtual/405599)

##### Consumer products & services Experience
Task Virtual has demonstrated significant expertise in the Consumer products & services industry, particularly in enhancing online visibility for companies like PESTUK. Their comprehensive SEO strategies resulted in increased organic traffic and improved search rankings, showcasing their strengths in tailored solutions and project management. Clients appreciate their proactive approach, clear communication, and data-driven tactics, which foster long-term success. Overall, Task Virtual is well-suited for businesses seeking impactful digital marketing strategies in this sector.
- 1 review for consumer products & services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- SEO Services for Pest Control Company (5.0/5, Dec 17, 2025): Task Virtual provides SEO services for a pest control company. The team conducts keyword research, performs on-page optimization, and builds links to increase the client's online visibility and traffic. [Read Full Review](https://clutch.co/go-to-review/task-virtual/426043)

##### Education Experience
Task Virtual has received positive feedback from clients in the Education industry, highlighting their expertise in enhancing operational efficiency and customer support for educational technology and training providers. Clients reported improved customer satisfaction, effective management of online courses, and successful marketing strategies, resulting in substantial subscriber growth. Overall, the sentiment is highly favorable, emphasizing Task Virtual's ability to streamline operations and provide valuable support, making them a strong candidate for organizations seeking reliable partners in the Education sector.
- 3 reviews for education industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Udemy Course Creation for Certification Training Firm  (5.0/5, Mar 26, 2019): Task Virtual created online education courses via Udemy and currently manages an online platform.
 [Read Full Review](https://clutch.co/go-to-review/task-virtual/79233)
- 24-hour Customer Service for Education Company (4.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/task-virtual/145872)
- Virtual Assistant Services for EdTech Company (5.0/5, Mar 28, 2025): Task Virtual provided virtual assistants for an educational technology company. They managed customer inquiries, organized online training sessions, and streamlined internal communication. [Read Full Review](https://clutch.co/go-to-review/task-virtual/363545)

#### Very responsive

Task Virtual is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### 5% of employees work in Toronto office
Toronto, Canada
100 Madison Avenue
2 - 5 employees
+1 3472846666
[See All Locations (17)](https://clutch.co/profile/task-virtual#location)

---

### [Pathway Communications](https://clutch.co/profile/pathway-communications)
- $1,000+ minimum project size
- $150 - $199 average hourly rate
- 50 - 249 employees
- Markham, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 30% Call Center Services
- 15% Cloud Consulting & SI
- 35% IT Managed Services
- 20% Cybersecurity

#### Company description
IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
[Visit Website](https://www.pathcom.com)


---

### [One Touch Solutions](https://clutch.co/profile/one-touch-solutions)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Oakville, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 47% Call Center Services
- 18% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Small answering service One Touch Solutions, is based in Oakville, Canada and Plainview, New York. The team provides Call Center Services and Back Office Outsourcing.
[Visit Website](http://www.1touchsolutions.ca)


---

### [AnswerForce](https://clutch.co/profile/answerforce)
#### 4.4 out of 5 star rating (18 reviews)
- 1,000 - 9,999 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 70% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
AnswerForce is a comprehensive contact center services provider, specializing in customer support, inbound call center, and telephonic support. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their responsiveness, adaptability, and professionalism. Their ability to tailor call handling scripts and manage complex customer interactions is frequently highlighted by clients from diverse industries.
[Visit Website](https://www.answerforce.com/lp/answering-service?utm_source=clutch.co&utm_medium=referral)


#### 8 reviews mention Answering services

Answering services Experience
Overall, AnswerForce has received overwhelmingly positive feedback from clients utilizing their answering services, with approximately 90% of reviews indicating satisfaction. Key strengths include their responsiveness, professionalism, and adaptability, with 80% of reviewers noting effective communication and call handling. Clients report improved accessibility for their customers, enhancing service reliability. Areas for improvement are minor, with only 10% of reviewers suggesting potential cost adjustments. The strong emphasis on tailored solutions and user-friendly systems has led to high client satisfaction and retention rates.
- 6 of 8 Answering services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/answerforce#review-120965)

#### Experience in 9 industries

AnswerForce has demonstrated expertise across various industries including Energy, Financial Services, Education, and Retail. Clients commend their effective call management, responsiveness, and the ability to customize scripts to fit unique needs. Overall sentiment is highly positive, particularly in the Energy and Financial sectors, where their services improved customer accessibility. However, there are mentions of challenges in the Utilities and IT sectors. Companies seeking reliable answering services and a high level of customer interaction may find AnswerForce particularly beneficial.
[Read All Reviews](https://clutch.co/profile/answerforce?verified=true#reviews)

##### Energy & natural resources Experience
AnswerForce has demonstrated considerable expertise in the Energy & natural resources industry, particularly in providing seamless call answering services for oil and gas companies. Clients have praised their ability to customize complex scripts and maintain high professionalism in communication. The company's responsiveness and adaptability to specific client needs have contributed positively to operational efficiency, leading to enhanced customer interactions. Overall, AnswerForce is well-regarded for delivering comprehensive service solutions that align with the demands of the industry.
- 1 review for energy & natural resources industry
- 1 review is 5 stars
- Unknown avg. project cost
- Answering Service for Oil & Gas Service Company (5.0/5, Aug 23, 2021): AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/114682)

##### Financial services Experience
AnswerForce is recognized for its exceptional responsiveness and personalized service in the Financial services industry, particularly in online payment solutions for government entities. Clients appreciate the 24/7 support provided to users, highlighting the expertise in crafting effective communication scripts tailored to specific business needs. The company's ability to adapt to client feedback and project demands reinforces its strong reputation, making it a reliable choice for businesses seeking dedicated customer service solutions.
- 1 review for financial services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Government Payment Portal (5.0/5, Mar 30, 2021): AnswerForce provides after-hours phone answering services for an online payment portal. The team follows a script and helps callers complete their payments successfully.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/112624)

##### Consulting Experience
AnswerForce demonstrates strong expertise in the Consulting industry, particularly in streamlining processes for clients. Feedback highlights their excellent customer service and effective collaboration, with clients noting a successful enhancement of call center operations. The positive sentiment around their responsiveness and ability to deliver impactful solutions suggests they are well-suited for businesses seeking to optimize workflows and improve operational efficiency.
- 1 review for consulting industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Management Consultants (5.0/5, Mar 11, 2021): A management consulting company partnered with AnswerForce in order to provide call center services so that they can streamline their overall processes.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/94572)

##### Nonprofit Experience
AnswerForce has received positive feedback from nonprofit clients, particularly for their expertise in creating accessible communication systems for congregations. Their solutions have proven impactful, notably improving response times during emergencies. Clients appreciate their prompt customer service, efficient billing, and comprehensive training. The overall sentiment is one of satisfaction, indicating that AnswerForce is a strong fit for nonprofits seeking tailored communication solutions.
- 1 review for nonprofit industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Church (5.0/5, Mar 8, 2021): AnswerForce set up a 24/7 call management system that connects callers to pastors in case of emergency. They also have a web portal that logs recordings and tracks the time and reason of each call.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/89681)

##### Human Resources Experience
AnswerForce has received positive feedback from clients in the Human Resources sector for their professionalism and responsiveness. Their proactive call handling and customized scripts demonstrate a strong understanding of HR needs. Clients appreciate the continual improvement in service and the effective call management system. While there is room for enhanced training, overall sentiment reflects high satisfaction with their impact on client operations, making them a reliable choice for HR-related projects.
- 1 review for human resources industry
- Less than $10,000 avg. project cost
- Call Center Services for HR & Payroll Consulting Co (4.5/5, Feb 19, 2021): AnswerForce answers incoming calls for an HR and payroll consulting firm. Following a script, they try to understand the purpose of each call and sort them base on urgency before forwarding them to the client.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/75000)

##### Education Experience
AnswerForce has demonstrated significant expertise in the Education industry, particularly in client management for tutoring services. Clients appreciate their ability to seamlessly handle inquiries and schedule consultations, achieving a remarkable 93% booking success rate. The company's proactive communication, adaptability, and high-quality service have garnered positive feedback, with clients often unaware they are speaking to an external service. Overall, AnswerForce is a strong fit for educational businesses seeking reliable, responsive support.
- 1 review for education industry
- Less than $10,000 avg. project cost
- Answering Services & Inbound Client Mgmt for Tutoring Co (4.0/5, Apr 30, 2020): AnswerForce provides inbound client management services to a tutoring company. They answer calls from new and recurring clients and schedule consultation appointments.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/74929)

##### Information technology Experience
AnswerForce has received positive feedback highlighting their professional and effective Business Process Outsourcing services. Clients commend their excellent service quality, multichannel CRM options, and personalized customer attention, contributing to substantial monthly savings. The overall sentiment reflects strong client satisfaction, indicating that their expertise and competitive pricing make them a valuable partner for businesses in the Information Technology sector seeking reliable outsourcing solutions.
- 1 review for information technology industry
- $50,000 – $199,999 avg. project cost
- Appointment Scheduling and Customer Orders for IT Company (4.0/5, Dec 24, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerforce/37119)

##### Business services Experience
AnswerForce has demonstrated strong expertise in the business services industry, particularly in providing call answering solutions for small businesses and franchises. Clients emphasize their responsiveness, flexibility, and cost-effectiveness, with one noting a remarkable 508% ROI. The integration of advanced tools like chat functions and customer scheduling systems enhances client operations. Overall, the positive sentiment underscores AnswerForce's ability to support businesses in improving customer engagement and operational efficiency, making them a viable partner for prospective clients.
- 2 reviews for business services industry
- 2 reviews are 5 stars
- Unknown avg. project cost
- Answering Services for Handyman Service Company (5.0/5, Jul 7, 2017): AnswerForce helped the company take on more outbound calls, an important part of their operations.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/120965)
- Answering Service for Window Cleaning Company (5.0/5, Jul 7, 2017): AnswerForce provided overflow service, including on evenings and weekends. They also offered a calendaring system and a live chat function on the company's website. 
 [Read Full Review](https://clutch.co/go-to-review/answerforce/121096)

##### Manufacturing Experience
The reviews indicate strong satisfaction among clients in the Manufacturing industry regarding the provider's expertise in managing inbound services. Clients highlight the company's ability to enhance customer call management, resulting in improved business outcomes and increased customer engagement. The provider's responsiveness and effectiveness in reducing operational costs are notable strengths. Overall, their services have positively impacted clients' versatility and growth, suggesting a strong fit for businesses seeking to optimize their inbound communication.
- 1 review for manufacturing industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Inbound Appointment Setting for Manufacturing Company (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerforce/25014)

##### Construction Experience
The reviews highlight the company's expertise in providing reliable and scalable communication solutions for the Construction industry. Clients appreciate the consistent availability of service, which enhances customer interaction even during off-hours. The courteous staff and effective communication integration significantly improve operational convenience, making the company a strong fit for businesses seeking to enhance their client engagement and service responsiveness in the Construction sector.
- 1 review for construction industry
- 1 review is 5 stars
- Unknown avg. project cost
-  Answering Services for Construction Company (5.0/5, Jul 7, 2017): The company needed to answer every single phone call they received. AnswerForce consistently answered the phone and they also emailed and texted client messages.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/121133)

##### Retail Experience
AnswerForce has received positive feedback from clients in the Retail industry, highlighting their expertise in inbound services and call management. Clients report increased productivity, saving up to 100 hours monthly and $1,500 in operational costs. Their strengths include exceptional customer service and the ability to streamline operations, allowing retail employees to focus on core tasks. Overall, clients express satisfaction, indicating that AnswerForce is a suitable partner for retail businesses seeking to enhance efficiency.
- 1 review for retail industry
- $10,000 – $49,000 avg. project cost
- 24-Hour Customer Support for Retail Company (4.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerforce/146281)

##### Utilities Experience
Feedback in the Utilities industry indicates significant dissatisfaction with the provider's services. Clients reported major issues such as ineffective communication, unclear email correspondence, and a lack of professionalism. The inability to support workflow effectively and the overwhelming volume of unfiltered communication led to frustration. Overall, potential clients in the Utilities sector may find this company lacks the expertise and reliability necessary for their operational needs.
- 1 review for utilities industry
- Less than $10,000 avg. project cost
- Answering Services for Heating & Air Conditioning Company (0.5/5, Apr 4, 2020): AnswerForce was responsible for handling a heating and ventilation company's phone calls. They were also tasked with making calls to pre-existing customers, booking appointments, and forwarding inquiries.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/51852)

##### IT Services Experience
AnswerForce demonstrates exceptional expertise in managed IT services, receiving high praise for its customer-centric approach and seamless integration capabilities. Clients report significant improvements in call management, staff efficiency, and overall customer service. The simplicity of setup and proactive support from consultants highlight their strengths in delivering tailored solutions. With a strong emphasis on communication and client satisfaction, AnswerForce is well-positioned to meet the needs of businesses seeking reliable IT services.
- 1 review for it services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Answering Services for IT Services Firm (5.0/5, Nov 16, 2020): AnswerForce provides phone management services to an IT company to make sure that all their third-party client's needs and concerns are attended to. They were hired because of their cost-effective solutions.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/114784)

#### 3.5 out of 5.0 rating for cost

What Clients Have Said
Overall, clients express satisfaction with AnswerForce's pricing and value for money. Many reviews highlight that their costs are competitive compared to other services, providing robust features and responsive customer service. For instance, one client noted that AnswerForce's pricing fit their budget while offering greater functionality than previous providers. Another mentioned a significant ROI of 508%. However, a few clients suggested that prices could be lower, indicating mixed sentiments regarding cost-effectiveness.
[Read All Reviews](https://clutch.co/profile/answerforce?verified=true#reviews)
- Less than $10,000 (6 reviews)
- $50,000 to $199,999 (3 reviews)
- $10,000 to $49,000 (1 reviews)

#### 5% of employees work in Toronto office
Toronto, Canada
99 Yorkville Avenue
76 - 100 employees
800 858 1426
[See All Locations (3)](https://clutch.co/profile/answerforce#location)

---

### [24H Virtual](https://clutch.co/profile/24h-virtual)
#### 5 out of 5 star rating (13 reviews)
- 50 - 249 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 50% Call Center Services
- 20% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
24H Virtual is a company specializing in Contact Center Services, offering solutions such as Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Overall, their feedback is overwhelmingly positive, with clients praising their professional call handling and flexible services. Approximately 80% of reviews emphasize their strong communication and project management skills, highlighting their ability to efficiently manage call overflow and improve customer satisfaction.
[Visit Website](https://24hvirtual.com/clutch-virtual-receptionist/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Great project management
Clients have expressed strong satisfaction with 24H Virtual's project management capabilities. One client noted their proactive communication, highlighting that the owner maintained direct contact, facilitating seamless collaboration. Another client praised their structured approach, which included initial meetings and ongoing check-ins to ensure project needs were met. Overall, feedback indicates a high level of professionalism and responsiveness, contributing to successful project outcomes.
- Call Center Services for Appliance Repair Company (5.0/5, Feb 23, 2022): They’ve managed the project really well. They’re always in touch with us, especially their owner who always tries to find ways to improve our collaboration. We mainly use Slack to communicate any information and exchange files. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1170)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
[Read All Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews)
- Less than $10,000 (10 reviews)
- $10,000 to $49,000 (1 reviews)
- $50,000 to $199,999 (1 reviews)
- $10,000,000 + (1 reviews)

#### Completed projects in 2 countries
- Canada (10 projects)
- United States (3 projects)

[View Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews)

#### 2 Reviews mention Call Center Services in Burlington
- 2 of 2 Burlington-based reviews are 5 stars
- Less than $10,000 avg. project cost for Call Center Services services in Burlington

Call Center Services project highlight
Call Answering Support for Law Firm
5.0/5 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects.
 [Read More](https://clutch.co/go-to-review/24h-virtual/1229)
[Read Similar Reviews](https://clutch.co/profile/24h-virtual?location=3748&service_provided=field_pp_sl_call_center_services&verified=true#reviews)

---

### [NCRi](https://clutch.co/profile/ncri)
- 50 - 249 employees
- Mississauga, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 40% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.ncri.com/)


---

### [Seologist](https://clutch.co/profile/seologist)
#### 5 out of 5 star rating (1 reviews)
- $5,000+ minimum project size
- $100 - $149 average hourly rate
- 10 - 49 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 10% Advertising
- 10% UX/UI Design
- 10% AR/VR Development
- 15% Call Center Services
- 10% Content Marketing
- 15% Email Marketing
- 10% Public Relations
- 10% Social Media Marketing
- 10% Web Development

#### Company description
Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.
[Visit Website](https://www.seologist.com)


#### Professional
The overall sentiment regarding professionalism from client feedback is exceptionally positive. Clients commend SEOlogist for their impressive level of professionalism, noting that the team consistently delivered results ahead of schedule. One client emphasized that SEOlogist 'underpromised and over-delivered,' highlighting their reliability and commitment to excellence. The collaboration was described as very effective, with no instances of miscommunication or missed deadlines, further reinforcing the company's professional reputation.

#### Experience in 1 industry

SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.
[Read All Reviews](https://clutch.co/profile/seologist?verified=true#reviews)

##### Financial services Experience
SEOlogist demonstrated exceptional expertise in the financial services sector, particularly in mortgage brokering. Clients praised their ability to enhance online visibility and generate organic leads, with one client reporting a marked increase in search rankings and brand recognition within weeks. Their professional approach, timely deliverables, and effective communication further solidify their strengths. Overall, the positive sentiment indicates that they are a strong fit for businesses seeking impactful digital marketing solutions in the competitive financial services landscape.
- 1 review for financial services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- SEO & Website Dev for Mortgage Company (5.0/5, Jun 10, 2020): Seologist provided SEO and lead generation. Their team overhauled the website and edited the search terms to build organic leads. 
 [Read Full Review](https://clutch.co/go-to-review/seologist/109502)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
[Read All Reviews](https://clutch.co/profile/seologist?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)

#### 1 review from clients near Burlington

Review Rating from Clients - 5.0 out of 5.0
- Overall: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

Local clients describe Seologist as highly professional and results-driven, successfully boosting their online presence through targeted SEO strategies. They value the team's proactive communication, timely delivery, and comprehensive approach to complex digital marketing challenges.
[Read Local Reviews](https://clutch.co/profile/seologist?verified=true#reviews)

---

### [Peak Demand](https://clutch.co/profile/peak-demand)
#### 5 out of 5 star rating (1 reviews)
- $10,000+ minimum project size
- $200 - $300 average hourly rate
- 2 - 9 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 30% AI Consulting
- 30% Call Center Services
- 30% Customer Service Outsourcing
- 5% Search Engine Optimization
- 5% Web Design

#### Company description
Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.
[Visit Website](https://peakdemand.ca/)


---

### [AnswerPlus](https://clutch.co/profile/answerplus)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.
[Visit Website](https://www.answerplus.ca/)


---

### [3C Contact Services](https://clutch.co/profile/3c-contact-services)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Vaughan, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 13% Back Office Outsourcing
- 46% Call Center Services
- 31% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
[Visit Website](https://3ccontactservices.com/)


---

### [Millenium1 Solutions](https://clutch.co/profile/millenium1-solutions)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% IT Managed Services

#### Company description
Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
[Visit Website](http://www.millennium1solutions.com/)


---

### [Rezolves](https://clutch.co/profile/rezolves)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Mississauga, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
Rezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication.
[Visit Website](https://rezolves.com)


#### 14% of employees work in Mississauga office
Mississauga, Canada
150-77 City Center Drive, Mississauga, ON L5B 1M5
6 - 9 employees
+1 (416) 648-7581
[See All Locations (2)](https://clutch.co/profile/rezolves#location)

---

### [Miratel](https://clutch.co/profile/miratel)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Vaughan, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 30% Call Center Services
- 10% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
[Visit Website](http://www.miratelinc.com/)


---

### [Gatestone & Co.](https://clutch.co/profile/gatestone-co)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 20% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
[Visit Website](http://gatestonebpo.com)


---

### [Paradigm Quest](https://clutch.co/profile/paradigm-quest)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 50% Call Center Services

#### Company description
Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.
[Visit Website](https://www.paradigmquest.com/)


---

### [Call Centre Systems Inc.](https://clutch.co/profile/call-centre-systems)
- $1,000+ minimum project size
- $300+ average hourly rate
- 10 - 49 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 25% Call Center Services
- 30% Commercial Brokerage Services
- 20% Customer Service Outsourcing
- 15% Fulfillment
- 10% Sales Outsourcing

#### Company description
Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center Services.
[Visit Website](http://www.callcentresystems.ca)


---

### [Business-Hub](https://clutch.co/profile/business-hub)
- $5,000+ minimum project size
- 2 - 9 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 30% HR Consulting
- 20% Sales Outsourcing
- 40% IT Staff Augmentation

#### Company description
Business-Hub is an IT staff augmentation company. Their small team is based in Toronto, Canada. Their services include IT staff augmentation and HR Consulting.
[Visit Website](https://business-hub.ca/)


---

### [Callnovo](https://clutch.co/profile/callnovo)
- 1,000 - 9,999 employees
- Markham, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
[Visit Website](https://callnovo.com)


---

### [One Contact](https://clutch.co/profile/one-contact)
- $1,000+ minimum project size
- 10 - 49 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Sales Outsourcing

#### Company description
Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
[Visit Website](http://www.onecontactinc.com)


---

### [Qallus JSR Inc.](https://clutch.co/profile/qallus-jsr)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://qallusinc.com/)


---

### [Task Network](https://clutch.co/profile/task-network)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 20% Accounting
- 23% Back Office Outsourcing
- 20% Call Center Services
- 17% Customer Service Outsourcing
- 10% IT Managed Services
- 10% Transcription

#### Company description
Task Network, a midsize Back Office Outsourcing company, is located in Toronto, Canada. Their services include Back Office Outsourcing and Accounting.
[Visit Website](http://tasknetwork.ca)


---

### [Answer North America](https://clutch.co/profile/answer-north-america)
- < $25 average hourly rate
- 10 - 49 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
[Visit Website](http://www.answerna.com)


---

### [HireAway](https://clutch.co/profile/hireaway)
- < $25 average hourly rate
- 50 - 249 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Corporate Travel Management
- 25% Customer Service Outsourcing

#### Company description
HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://hireaway.com/)


---

### [Globalfaces Direct](https://clutch.co/profile/globalfaces-direct)
- 50 - 249 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 40% Financial Consulting

#### Company description
Globalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.
[Visit Website](http://www.globalfacesdirect.com/)


---

### [Bill Gosling Outsourcing](https://clutch.co/profile/bill-gosling-outsourcing)
- $10,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Newmarket, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 5% AI Development
- 10% Back Office Outsourcing
- 25% Call Center Services
- 10% Corporate Training & Coaching
- 35% Customer Service Outsourcing
- 5% Other Application Development
- 10% Sales Outsourcing

#### Company description
Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
[Visit Website](https://www.billgosling.com/)


---

### [Profcallcenter](https://clutch.co/profile/profcallcenter-0)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 60% Call Center Services
- 20% Sales Outsourcing

#### Company description
Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
[Visit Website](https://profcallcenter.com)


#### 31% of employees work in Toronto office
Toronto, Canada
Parkcrest Dr
2 - 5 employees
+14378370101
[See All Locations (2)](https://clutch.co/profile/profcallcenter-0#location)

---

### [Eazy Virtual Services](https://clutch.co/profile/eazy-virtual-services)
- 2 - 9 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 30% Call Center Services
- 30% Business Consulting
- 15% Sales Outsourcing
- 10% IT Staff Augmentation

#### Company description
Founded in 2022, Eazy Virtual Services is a Business Consulting company. Their services include Business Consulting and Call Center Services.
[Visit Website](https://eazyvirtual.com/)


---

### [Matayo Solutions](https://clutch.co/profile/matayo-solutions)
- 2 - 9 employees
- Hamilton, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 10% UX/UI Design
- 10% BI & Big Data Consulting & SI
- 10% Call Center Services
- 40% Cybersecurity
- 10% Robotics Process Automation
- 10% Web Design
- 10% Web Development

#### Company description
Matayo Solutions is a Cybersecurity company launched in 2020. The team focuses on Cybersecurity and Web Design and is in Houston, Texas and Hamilton, Canada.
[Visit Website](https://matayo-ai.com/)


#### 50% of employees work in Hamilton office
Hamilton, Canada
Lesterwood street
1 employees
+1.365.324.2933
[See All Locations (2)](https://clutch.co/profile/matayo-solutions#location)

---

### [Aptitude 360 Inc](https://clutch.co/profile/aptitude-360)
- 50 - 249 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 50% Call Center Services

#### Company description
Aptitude 360 Inc is a call center and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2019.
[Visit Website](https://aptitude360.ca/)


---

### [PatientSERV](https://clutch.co/profile/patientserv)
- 2 - 9 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 30% Call Center Services
- 20% Corporate Training & Coaching
- 20% IT Strategy Consulting

#### Company description
Phone answering service PatientSERV was founded in 2013. Based in Toronto, Canada, the team focuses on Call Center Services and Back Office Outsourcing.
[Visit Website](https://patientserv.ca/)


---

### [TeleMED Diagnostic Management](https://clutch.co/profile/telemed-diagnostic-management)
- 10 - 49 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 20% Compliance Consulting
- 20% IT Managed Services
- 10% IT Strategy Consulting
- 10% Business Consulting
- 20% Application Testing

#### Company description
TeleMED Diagnostic Management is a Toronto, Canada-based IT managed services company. The team provides IT managed services and Application Testing.
[Visit Website](https://www.telemeddiagnostic.com/)


---

### [Transworld Systems Canada Inc.](https://clutch.co/profile/transworld-systems-canada)
- 10 - 49 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 35% Call Center Services
- 35% Funding & Investment

#### Company description
Headquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment.
[Visit Website](https://tsico.ca/en/)


---

### [Pro Collections Limited](https://clutch.co/profile/pro-collections)
- 2 - 9 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Financial Advising & Planning
- 25% Funding & Investment

#### Company description
Pro Collections Limited is a small Toronto, Canada-based call center. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://procollections.ca/#slider)


---

### [Agents Republic Inc.](https://clutch.co/profile/agents-republic)
#### 4.5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 5% BI & Big Data Consulting & SI
- 60% Call Center Services
- 20% Customer Service Outsourcing
- 5% Market Research
- 10% Sales Outsourcing

#### Company description
Agents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.
[Visit Website](http://www.agentsrepublic.com)


#### Timely
Clients have consistently praised Agents Republic Inc. for their timely delivery and effective project management. One client noted, 'Agents Republic Inc. has consistently demonstrated an unwavering commitment to meeting deadlines,' highlighting their professionalism and proactive approach. Additionally, their responsiveness to client needs was described as 'outstanding,' ensuring smooth communication and collaboration throughout the project. Overall, the sentiment regarding timeliness is highly positive, with clients appreciating the company's dedication to adhering to project timelines.

#### Experience in 1 industry

Agents Republic Inc. has demonstrated strong capabilities within the gaming industry, specifically in mobile gaming, excelling in customer support services. Feedback highlights their strengths in quality assurance, cost management, and adaptability, leading to significant improvements in customer satisfaction metrics. Their expertise in delivering tailored support strategies and leveraging advanced technologies has positively impacted client operations. Overall, their proven track record in gaming suggests they are well-suited for projects in this sector.
[Read All Reviews](https://clutch.co/profile/agents-republic?verified=true#reviews)

##### Gaming Experience
Agents Republic Inc. demonstrates strong expertise in the gaming industry, particularly in delivering effective customer support solutions. Clients have highlighted their proactive project management, timely delivery, and significant improvements in customer satisfaction metrics, such as a 15% rise in CSAT and a 20-point increase in NPS. The company's commitment to adaptability and open communication fosters a collaborative atmosphere, making them a solid choice for gaming businesses seeking reliable support services and operational efficiency.
- 1 review for gaming industry
- Unknown avg. project cost
- Customer Service Outsourcing for Mobile Gaming Company (4.5/5, Mar 5, 2024): A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media channels. [Read Full Review](https://clutch.co/go-to-review/agents-republic/273283)

#### 4.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed satisfaction with Agents Republic Inc.'s cost-effectiveness, highlighting their pricing as a key factor in selection. One client noted that the pricing 'fit our budget,' while another reported a '20% reduction in operational costs' achieved through strategic optimizations. Overall, feedback indicates that clients perceive strong value for money, with enhanced service quality and cost savings contributing to positive experiences.
[Read All Reviews](https://clutch.co/profile/agents-republic?verified=true#reviews)

#### 1% of employees work in Toronto office
Toronto, Canada
250 Yonge Street Suite 2201
 employees
+1 (604) 210 8100
[See All Locations (3)](https://clutch.co/profile/agents-republic#location)

---

### [Mekka Communications Incorporated](https://clutch.co/profile/mekka-communications-incorporated)
- < $25 average hourly rate
- 2 - 9 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Customer Service Outsourcing

#### Company description
Small telephone answering service Mekka Communications Incorporated, is in Toronto, Canada. The team offers Call Center Services and Customer Service Outsourcing.
[Visit Website](https://www.mekkacommunications.com/)


---

### [LSM BPO Canada](https://clutch.co/profile/lsm-bpo-canada)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 15% Call Center Services
- 10% Customer Service Outsourcing
- 5% Email Marketing
- 10% Sales Outsourcing
- 5% Search Engine Optimization
- 5% Social Media Marketing
- 15% Web Design
- 15% Web Development

#### Company description
LSM BPO Canada is a midsize Back Office Outsourcing company located in Toronto, Canada. Their services include Back Office Outsourcing and Call Center Services.
[Visit Website](https://www.lsmbpo.ca)


---

### [Prospects DM](https://clutch.co/profile/prospects-dm)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Hamilton, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 30% Call Center Services
- 15% Application Management & Support
- 15% Customer Service Outsourcing
- 25% IT Managed Services
- 15% Sales Outsourcing

#### Company description
Founded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
[Visit Website](http://www.prospectsdm.com/)


---

### [Innovative Vision](https://clutch.co/profile/innovative-vision)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Toronto, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 33% Back Office Outsourcing
- 25% Call Center Services
- 42% Customer Service Outsourcing

#### Company description
Innovative Vision is a midsize Customer Service Outsourcing company. Launched in 2002, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
[Visit Website](http://innovativevision.ca)


---

### [H-Line Soft](https://clutch.co/profile/h-line-soft)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Hamilton, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 45% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 25% HR Consulting
- 10% Sales Outsourcing

#### Company description
H-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.
[Visit Website](http://www.hlinesoft.com)


#### 1% of employees work in Hamilton office
Hamilton, Canada
5-1404 Cormorant Rd
 employees

[See All Locations (4)](https://clutch.co/profile/h-line-soft#location)

---


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