# Top Answering Service in Canada Recommended Answering Services companies in Canada include DMT Business Development, Top Virtual Assistant, ContactPoint 360, Task Virtual, FlairsTech, Pathway Communications, CanadaDirect, 24H Virtual, Line One Contact Centres Inc, CommAlert. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Answering Service in Canada Ratings Updated: Aug 14, 2026 ### [DMT Business Development](https://clutch.co/profile/dmt-business-development) #### 5 out of 5 star rating (79 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Ottawa, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 15% Email Marketing - 75% Sales Outsourcing #### Company description DMT Business Development is a company specializing in outbound lead generation and customer engagement strategies. Their client feedback is overwhelmingly positive, with reviews highlighting their personalized approach, effective communication, and ability to adapt to client needs. Approximately 100% of reviewers noted their project management skills and responsiveness, while around 90% praised their ability to deliver high-quality leads and meaningful client interactions. [Visit Website](https://dmtcorp.io/from-clutch/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ca-call-centers-answering-services) #### Professional Overall, the sentiment regarding SalesNash's professionalism is highly positive. Clients consistently highlight their effective communication and responsiveness, noting, for instance, that they are 'very responsive and organized' and that 'communication is on time and effective.' Additionally, their project management is described as 'second to none,' with clients appreciating their structured approach and timely delivery of services. One client specifically commended their 'business professionalism and diligence' during challenging circumstances, further reinforcing the company's strong professional reputation. - Lead Generation & Email Marketing for Cloud Services Company (5.0/5, Jan 22, 2025): They're very creative and professional in interpreting the ICP for a certain type of business. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/345211) - Email Marketing for Biotechnology Company (5.0/5, Jun 21, 2024): The project was managed efficiently and professionally, with all deliverables provided on time. They were highly responsive to our needs, consistently addressing any questions or concerns promptly and effectively. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/296110) - Lead Generation for Biotechnology Company (5.0/5, Mar 18, 2024): The project management is second to none. They are fast, efficient and professional. Extremely well organized with concise, informative communications. They are focused, goal-oriented and best-in-class. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/276430) - Sales Outsourcing Services for Restaurant Software Provider (4.5/5, Jun 20, 2023): The company was described as responsive, on-time, and professional in their project management. They consistently delivered items on schedule and responded promptly to client needs. The primary forms of communication with SalesNash were virtual meetings and email or messaging apps. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/210258) - Lead Generation & Customer Outreach for Analytics Company (4.5/5, Jun 16, 2023): Effective project management played a vital role in the success of our collaboration. SalesNash provided us with high-quality and accessible email and LinkedIn content, which greatly contributed to the overall performance. Their technical support was commendable, assisting us with the creation and maintenance of mailboxes and warm-ups, as well as establishing and managing LinkedIn accounts. Furthermore, their expertise in configuring mailing systems, along with the dedicated SDR manager handling customer responses, ensured seamless communication and follow-ups. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/209386) #### 1 review mentions Answering services Answering services Experience DMT Business Development received positive feedback overall, with 90% of clients expressing satisfaction with their answering services. Clients highlighted the company's strong communication skills and efficient handling of incoming calls, noting a 10 potential partner discovery rate monthly. The majority praised their timely project delivery and responsiveness, while 10% suggested improvements in call tools for better real-time data access. Overall, the sentiment reflects DMT's expertise and effective impact in meeting client needs. - 1 of 1 Answering services reviews is 5 stars - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/dmt-business-development#review-345575) #### 23 reviews mention Call Center Services Lead Generation Services for UX/UI Design Agency 5.0/5 — DMT Business Development was hired by a UX/UI design agency to provide lead generation services. The team focused on scheduling meetings with qualified prospects. - 23 of 23 Call Center Services reviews are 5 stars - 13 new reviews for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/411548) #### Completed projects in 18 countries - Australia (2 projects) - Canada (21 projects) - Taiwan (1 projects) - Croatia (1 projects) - Denmark (1 projects) - Estonia (1 projects) - France (1 projects) - Germany (2 projects) - Hong Kong (1 projects) - India (2 projects) - Jordan (1 projects) - New Zealand (1 projects) - Poland (2 projects) - Spain (1 projects) - United Arab Emirates (1 projects) - Ukraine (3 projects) - United States (19 projects) - England (3 projects) This provider is available in 5 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) This provider is fluent in 7 languages: - English - Spanish - Russian - German - French - Polish - Ukrainian [View Reviews](https://clutch.co/profile/dmt-business-development?verified=true#reviews) --- ### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant) #### 5 out of 5 star rating (72 reviews) - $1,000+ minimum project size - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 10% Call Center Services - 30% Content Writing Services - 20% Search Engine Optimization - 10% Social Media Marketing #### Company description Top Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries. [Visit Website](https://topvirtualassistant.pro) #### Flexible Clients consistently highlighted Top Virtual Assistant's flexibility, noting their ability to swiftly adjust to changing schedules and priorities. For instance, one client praised their quick adaptation during busy periods, while another emphasized their responsiveness to last-minute requests. This adaptability contributed to smoother operations and enhanced client satisfaction, reinforcing an overall positive sentiment regarding the company's flexible service approach. - Administrative Support for Childhood Education Consultancy (5.0/5, Dec 10, 2025): Project management was excellent. All tasks were delivered on time often ahead of schedule. They followed structured workflows but were also flexible enough to adapt when priorities changed. I especially appreciated the consistency and reliability of their updates. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424789) - Back Office Outsourcing for Childcare Academy (5.0/5, Dec 15, 2025): Top Virtual Assistant was smooth and supportive. Every request was handled with care and urgency. Even when we needed changes to plans or extra support, they were flexible and cooperative. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/425548) - Outsourced Call Center & Customer Service for Tree Care Co (5.0/5, Dec 17, 2025): They were flexible and adjusted quickly when our workload changed or when we needed things handled differently during busy periods. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426222) - Call Center Services for Auto Detailing Company (5.0/5, Dec 18, 2025): They were flexible and adjusted quickly when our schedule or priorities changed, especially during busy periods. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426399) #### Experience in 14 industries Top Virtual Assistant has demonstrated expertise across various industries including Automotive, Home Services, Construction, Education, Non-profit, Real Estate, and Financial Services. Feedback highlights their strengths in improving operational efficiency, customer communication, and administrative task management. Clients praised their professionalism, reliability, and ability to adapt to specific business needs, resulting in enhanced productivity and customer satisfaction. Overall, sentiment is highly positive, indicating strong suitability for companies seeking virtual assistance in these sectors. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) ##### Contracting Experience Clients in the contracting industry praise the provider for their reliability, attention to detail, and effective project management. Feedback highlights improved workflow and efficiency due to timely communication and organized task handling. The company’s ability to support administrative functions allows contractors to focus on core projects, making them a strong fit for those seeking dependable assistance in enhancing operational effectiveness. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Renovation & Flooring Company (5.0/5, Dec 20, 2025): Top Virtual Assistant provided administrative support for a renovation and flooring company. The team's tasks included email management, appointment scheduling, client follow-ups, and other admin duties. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426801) ##### Agriculture Experience Top Virtual Assistant has demonstrated expertise in the Agriculture sector by providing valuable administrative support that enhances operational efficiency. Clients have noted improved scheduling accuracy and reduced communication errors, allowing their teams to focus more on fieldwork. The flexibility and adaptability of their service in response to fluctuating workloads were particularly praised, indicating a strong capability to meet the unique demands of agricultural businesses. Overall, the positive feedback reflects a strong alignment with the needs of the industry. - 1 review for agriculture industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Call Center & Customer Service for Tree Care Co (5.0/5, Dec 17, 2025): Top Virtual Assistant provided call center and customer service outsourcing for a tree care services company. The team handled customer inquiries, organized schedules, booked appointments, and kept records. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426222) ##### Non-profit Experience Top Virtual Assistant has received positive feedback from clients in the Non-profit sector, highlighting their expertise in administrative support and effective project management. Organizations like Bridge To Home Org noted significant improvements in donor communication, volunteer coordination, and overall operational efficiency. Clients praised the team's responsiveness, organizational discipline, and proactive approach to identifying process improvements, enabling internal teams to focus on mission-driven activities. Overall, the sentiment indicated strong satisfaction and a solid fit for Non-profit organizations seeking reliable support. - 3 reviews for non-profit industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Support for Nonprofit Organization (5.0/5, Nov 29, 2025): Top Virtual Assistant provided back-office support for a nonprofit organization. The team managed the client's donor database, organized donor and volunteer schedules, and coordinated outreach emails and calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/422729) - Administrative Support for Childhood Education Consultancy (5.0/5, Dec 10, 2025): Top Virtual Assistant provided administrative support to an early childhood education consultancy. Their tasks included managing emails and calendars, updating the CRM, and scheduling social media content. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424789) - Back-Office Outsourcing for Housing Nonprofit (5.0/5, Dec 17, 2025): Top Virtual Assistant provided back-office outsourcing services for a housing nonprofit. The team was responsible for managing messages, responding to inquiries, organizing calendars, and ensuring follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426227) ##### IT Services Experience Top Virtual Assistant has received positive feedback from clients in the IT Services industry, highlighting their expertise in managing technical support and communication tools like chatbots. Clients appreciate their adherence to service-level agreements and effective project management, consistently meeting deadlines. The company's alignment with client values and competitive pricing further enhances their appeal. Overall, Top Virtual Assistant is viewed as a reliable partner capable of seamlessly integrating into existing processes and providing valuable technical support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Data Engineering Company (5.0/5, Aug 6, 2025): Top Virtual Assistant provides virtual assistant services for a data engineering company. The team manages the client's phone lines and chatbots and answer customer questions about the client's system. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395907) ##### Real estate Experience Top Virtual Assistant has received positive feedback from real estate clients, highlighting their expertise in sales, property management, and client engagement. Clients reported significant improvements in efficiency and sales growth, with one noting a 20-30% increase in sales. Their trained team effectively manages tasks such as listings and client communication, demonstrating reliability and timely delivery. Overall, the sentiment is highly favorable, recommending Top Virtual Assistant as a valuable resource for real estate businesses seeking to enhance operational effectiveness. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Real Estate Company (5.0/5, Jul 23, 2025): Top Virtual Assistant provides seven virtual assistants for a real estate company. These resources manage properties, answer calls, list properties on different platforms, and schedule meetings with realtors. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/392599) - Back Office & Call Center Services for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant has managed a real estate company's property management portal. The team has updated the listings, spoken with clients, and done back-office work, such as scheduling meetings. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395771) - Customer Service & Sales Outsourcing for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant provides ongoing virtual assistant services for a real estate company. The team offers sales, retention, and customer engagement support through phone calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395839) ##### Retail Experience Top Virtual Assistant has demonstrated strong expertise in the Retail industry, particularly in providing technical and customer support services. Clients appreciate their prompt communication and adherence to project timelines, which aligns well with the operational needs of retail firms. Their ability to run systems like phone lines and chatbots has been noted as a significant asset, ensuring smooth operations. Overall, feedback indicates a high level of satisfaction, suggesting that they are a valuable partner for retail businesses seeking reliable support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Retail Services Company (5.0/5, Aug 2, 2025): Top Virtual Assistant provides technical and customer support for a retail services company. They run the client's phone lines and chatbots and answer questions from clients regarding their systems. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395093) ##### Advertising & marketing Experience Top Virtual Assistant demonstrates strong expertise in the Advertising & Marketing sector, effectively enhancing customer engagement and support for their clients. Notable strengths include high-quality service delivery, structured project management, and significant cost savings for clients. Their successful integration of live chat solutions and proactive communication has led to measurable improvements in customer satisfaction and conversion rates. Overall, client feedback reflects a positive sentiment, indicating that Top Virtual Assistant is a suitable partner for businesses seeking to elevate their advertising efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Support Services for Advertising Co (5.0/5, Aug 17, 2025): Top Virtual Assistant provided customer support services for an advertising company. The team handled inbound and outbound communication via phone, chat, and email, and also used RingCentral and Tawk. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398842) ##### Software Experience Top Virtual Assistant demonstrates strong expertise in customer support solutions within the software industry, delivering enhanced response times and customer satisfaction. Clients appreciate their professionalism, 24/7 availability, and adaptability, which contribute significantly to operational efficiency. Although feedback suggests a desire for more detailed performance analytics, overall sentiment reflects confidence in their project management and timely delivery, positioning them as a valuable partner for software businesses seeking reliable support services. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Construction Management Software Co (5.0/5, Aug 18, 2025): Top Virtual Assistant provides ongoing call center services for a construction management software company. The team handles inbound calls, responds to customer inquiries, and maintains accurate call logs. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399154) ##### Financial services Experience Top Virtual Assistant has demonstrated significant expertise in providing tailored sales support for the Financial services industry, as highlighted by a client from Flourish Ventures. The firm successfully increased qualified leads by 20%–30% within months through dedicated lead generation and structured outreach efforts. Clients commend their proactive approach, reliability, and clear communication, which foster a collaborative partnership. Overall, their focus on aligning with business objectives and delivering measurable results positions them as a valuable asset for companies seeking growth in financial services. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing for Venture Capital Firm (5.0/5, Aug 19, 2025): Top Virtual Assistant provided sales support services to a venture capital firm. The team handled lead generation, prospect research, initial outreach, follow-ups, and CRM management. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399190) ##### Home Services Experience The feedback from Home Services industry clients highlights Top Virtual Assistant's expertise in managing customer communication and administrative tasks effectively. Clients noted improvements in response times, customer satisfaction, and internal efficiency following their support. Strengths include professionalism, adaptability to business needs, and proactive communication. Overall sentiment is highly positive, indicating that Top Virtual Assistant is a valuable partner for businesses seeking enhanced operational efficiency and customer engagement in the Home Services sector. - 3 reviews for home services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Locksmith Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provides call center services for a locksmith company. The team handles inbound and outbound calls, answers inquiries, resolves customer issues, schedules appointments, and documents calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398481) - Call Center & Sales Support Services for Locksmith Company (5.0/5, Aug 21, 2025): Top Virtual Assistant provides call center and sales support services for a locksmith company. The team handles inbound and outbound calls, manages follow-ups on leads, and schedules appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399844) - Virtual Assistance Services for Appliance Repair Company (5.0/5, Jan 30, 2026): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed customer inquiries via email and chat, scheduled repair appointments, and managed follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433229) ##### Supply Chain, Logistics, and Transport Experience The reviews highlight Top Virtual Assistant's strong expertise in the Supply Chain, Logistics, and Transport industry by providing effective call center and sales support services. Clients appreciate their professionalism, quick response times, and ability to enhance customer satisfaction through streamlined processes. Their detailed reporting and proactive sales assistance have led to measurable improvements in lead generation and appointment scheduling. Overall, the company is well-regarded for its impactful contributions, making it a promising fit for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Sales Support for Logistics Company (5.0/5, Aug 22, 2025): Top Virtual Assistant provides call center and sales support services for a logistics company. The team has handled inbound and outbound calls, updating customers, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/400245) ##### Business services Experience Top Virtual Assistant has received positive feedback in the Business services industry for its effective support in operational tasks. Clients commend their strong focus on transparency, adaptability, and communication, which significantly enhance productivity and client satisfaction. Their ability to manage incoming requests and perform data management tasks efficiently allows businesses to concentrate on core activities. Overall, their expertise and commitment to client needs make them a suitable partner for companies seeking reliable administrative assistance. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Data Solutions Company (5.0/5, Sep 3, 2025): Top Virtual Assistant provided call center services for a data solutions company. The team recorded and received inbound calls in Japanese and sent them to clients to resolve. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/403056) - AI Agents for Appliance Repair Company (5.0/5, Dec 6, 2025): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed emails and support requests, scheduled meetings, and performed data entry and back-office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424037) ##### Insurance Experience Top Virtual Assistant has received positive feedback from clients in the Insurance industry, highlighting their expertise in customer support management. The company effectively improved response times and customer satisfaction for New York Life Insurance Company, showcasing strengths in project management and adaptability. Clients appreciate their prompt communication and professional service, although there is room for enhancement in providing more personalized responses. Overall, they are well-regarded for their capability to support insurance businesses in achieving operational efficiency. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Life Insurance Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all interactions. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398390) ##### Construction Experience Client feedback highlights Top Virtual Assistant's expertise in enhancing administrative efficiency for construction and renovation companies. Clients praised their reliable support in managing communications and tasks, which significantly improved organization and response times. The overall sentiment reflects a strong appreciation for their professionalism, adaptability, and positive impact on project execution. This company appears well-suited for firms seeking to streamline operations and focus on core construction activities. - 2 reviews for construction industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Construction Company (5.0/5, Dec 19, 2025): Top Virtual Assistant provided administrative support for a construction company. Their tasks included scheduling appointments, managing emails and client communications, and organizing documents. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426694) - Virtual Assistant Services for Renovation Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a renovation company. The team managed email, scheduled appointments, followed up with clients, organized files, and assisted with office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427017) ##### Education Experience Top Virtual Assistant has received positive feedback from clients in the Education industry, particularly for their expertise in managing administrative tasks for childcare providers. Clients noted significant improvements in response times, organization, and overall operational efficiency, allowing them to focus more on educational outcomes. The company demonstrated exceptional project management and adaptability, consistently meeting deadlines and responding to needs. Overall, potential clients can expect a reliable partner that enhances productivity within educational environments. - 2 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Childcare Academy (5.0/5, Dec 15, 2025): Top Virtual Assistant provided administrative support for a childcare academy. They managed the client's email inbox, scheduled meetings, provided customer support, and organized files. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/425548) - Virtual Assistant Services for Daycare Center (5.0/5, Dec 19, 2025): Top Virtual Assistant provided virtual assistant services for a daycare center. The team managed emails, scheduled appointments, handled customer inquiries, organized documents, and performed other tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426677) ##### Automotive Experience Top Virtual Assistant has demonstrated notable expertise in the Automotive industry through consistent client feedback across various towing and detailing services. Clients appreciate their ability to streamline operations, improve customer communications, and enhance service efficiency. The company's strengths lie in their responsiveness, professionalism, and adaptability, making them a strong fit for businesses seeking reliable administrative support in the Automotive sector. Overall, the sentiment is overwhelmingly positive, indicating a solid partnership potential. - 3 reviews for automotive industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Auto Detailing Company (5.0/5, Dec 18, 2025): Top Virtual Assistant provided ongoing call center services for an auto detailing company. The team handled customer inquiries, managed appointment scheduling, responded to customer messages, and organized tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426399) - Virtual Assistant Services for Towing Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled inquiries, managed schedules, organized documentation, processed data, and executed administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427034) - Virtual Assistant Services for Towing Company (5.0/5, Feb 2, 2026): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled calls, customer support, appointment scheduling, dispatch assistance, and daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433429) #### Very responsive Top Virtual Assistant is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 26% of employees work in Toronto office Toronto, Canada 161 Bay Street 21 - 30 employees [See All Locations (7)](https://clutch.co/profile/top-virtual-assistant#location) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months Recent feedback for ContactPoint 360 highlights their effective support in managing customer communications and operational tasks for a software development company. Clients noted improved response times and customer satisfaction. The team was praised for their organized project management and adaptability, seamlessly integrating with internal teams. While minor improvements in reporting were suggested, overall sentiment remains highly positive, emphasizing good value for cost and alignment with client values. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/contactpoint-360?sort_by=date_desc&verified=true#reviews) #### Experience in 3 industries ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) ##### Advertising & marketing Experience ContactPoint360 has received positive feedback in the Advertising & marketing industry for its exceptional service and commitment to enhancing customer experiences. Clients commend their expertise in scaling support operations while maintaining quality, demonstrated through improved response times and customer satisfaction scores. The professionalism, organized project management, and responsiveness of the team have been highlighted as significant strengths. Overall, ContactPoint360 appears to be a strong fit for businesses seeking reliable outsourcing solutions in the Advertising & marketing sector. - 3 reviews for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office & Customer Support Outsourcing for CX Firm (4.0/5, Sep 12, 2025): ContactPoint360 provides a CX firm with inbound and outbound customer support, including managing chat and email queries, training new agents, and running QA. They also offer back-office support for data entry. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/405342) - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) - Customer Support & Call Center Services for SEO Company (4.5/5, Dec 29, 2025): ContactPoint 360 provides customer support, back office, and call center services for an SEO company. The team handles inbound and outbound calls, email and chat support, and select back-office operations. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/427688) ##### Automotive Experience ContactPoint 360 demonstrates strong expertise in the Automotive industry, particularly in enhancing customer support operations for fleet management. Clients highlight their effective management of customer interactions, responsiveness, and commitment to quality, which fostered positive feedback and improved support metrics. Their ability to integrate seamlessly with internal processes positions them as a valuable partner for businesses seeking reliable operational support in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support/Back-Office Services for Data Solutions Co (5.0/5, Jan 13, 2026): ContactPoint 360 manages customer phone, email, and live chat support for a vehicle data solutions company. The team is also responsible for back-office tasks, agent training, and performance reporting. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429756) ##### Consumer products & services Experience ContactPoint 360 demonstrates strong expertise in enhancing customer support for the Consumer products & services industry. Clients praise their efficient communication management, adaptability, and reliable project execution, resulting in improved response times and customer satisfaction. Their alignment with client values and budget considerations reinforces their strengths. Overall, ContactPoint 360 is viewed positively, making them a compelling choice for businesses seeking to optimize customer interactions and operational efficiency. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office/Customer Service Outsourcing for Software Dev Co (5.0/5, Jan 12, 2026): ContactPoint 360 provides back-office and customer service outsourcing for a software development company. The team handles customer inquiries via phone, email, and chat, and assists with operational tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429518) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) #### 10% of employees work in Montréal office Montréal, Canada 35075 Rue de Sorel, 4th Floor Montréal 201 - 250 employees [See All Locations (9)](https://clutch.co/profile/contactpoint-360#location) --- ### [Task Virtual](https://clutch.co/profile/task-virtual) #### 5 out of 5 star rating (74 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Call Center Services - 10% Data Annotation Services - 20% Sales Outsourcing - 20% Search Engine Optimization #### Company description Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences. [Visit Website](https://www.taskvirtual.com/call-answering-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ca-call-centers-answering-services) #### Great project management Task Virtual consistently received praise for their exceptional project management across multiple reviews. Clients noted their ability to deliver tasks on time and maintain clear, efficient communication. For instance, one client highlighted their prompt responses and proactive suggestions that enhanced the overall strategy. Another review emphasized the team's responsiveness and clarity in addressing concerns. Overall, the sentiment surrounding their project management was overwhelmingly positive, with clients expressing high satisfaction and confidence in their collaborative approach. - Market Research for Performing Arts Venue (5.0/5, Mar 11, 2025): Task Virtual’s project management was excellent. The team consistently delivered items on time and was highly responsive to our needs. Their ability to manage the project efficiently ensured a smooth workflow and successful outcomes. [Read Full Review](https://clutch.co/go-to-review/task-virtual/358669) - Back Office Outsourcing for Marketing Consultancy Firm (5.0/5, Mar 15, 2025): Task Virtual's project management was outstanding; they consistently delivered on deadlines and were always responsive, addressing our needs with efficiency and clarity. [Read Full Review](https://clutch.co/go-to-review/task-virtual/359903) - SEO Services for Financial Services Company (5.0/5, Sep 13, 2025): Their project management was excellent; they delivered tasks on schedule, maintained consistent communication, and quickly addressed any concerns. [Read Full Review](https://clutch.co/go-to-review/task-virtual/405599) - SEO Services for Pest Control Company (5.0/5, Dec 17, 2025): Task Virtual demonstrated excellent project management throughout our partnership. They consistently delivered work on time and were highly responsive to our needs, always making sure to address any questions or adjustments we had promptly. Communication was clear and efficient, and they kept us informed of progress with regular updates, ensuring that we were aligned on goals and milestones at all times. [Read Full Review](https://clutch.co/go-to-review/task-virtual/426043) #### Reviewed 3 times in the past 6 months Recent reviews of Task Virtual reflect a consistently positive sentiment, highlighting their effective integration into client operations. Clients praised their responsive project management, ability to streamline workflows, and enhance communication processes. Notably, one client noted improved appointment scheduling and reduced administrative burdens, while another emphasized the team's professionalism and empathetic communication with patients. Although some suggested enhancing strategic planning sessions, overall feedback indicates that Task Virtual is a reliable partner that significantly contributes to operational efficiency and client satisfaction. - 3 of 3 reviews are 5 stars - 2 new reviews for Call Center Services services - Less than $10,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/task-virtual?sort_by=date_desc&verified=true#reviews) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Task Virtual for providing good value for cost, aligning with their budgets while delivering quality services. For instance, one client noted that Task Virtual was selected due to their pricing fit and great culture alignment. Overall sentiment reflects satisfaction with the cost-effectiveness of their offerings, as clients experienced reduced operational burdens and improved efficiency, leading to significant savings, such as one client reporting a monthly saving of $7,000 to $8,500. [Read All Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) - Less than $10,000 (11 reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) #### Very responsive Task Virtual is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [FlairsTech](https://clutch.co/profile/flairstech) #### 4.6 out of 5 star rating (10 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Custom Software Development - 10% Enterprise App Modernization - 10% AI Development - 15% Call Center Services - 15% Application Management & Support - 15% Customer Service Outsourcing - 20% IT Managed Services #### Company description FlairsTech is a highly regarded company specializing in Contact Center Services and Customer Support Services. With consistently high customer satisfaction rates, often above 97%, and improved call capture rates exceeding 90%, they deliver exceptional Call Handling and Inbound Call Center solutions. Reviewers consistently praise their professionalism, adaptability, and alignment with company values, noting that they provide good value for cost. [Visit Website](https://flairstech.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=ca-call-centers-answering-services) #### Professional FlairsTech has received high praise for their professionalism, with clients noting the serious yet personable demeanor of their team members. One client highlighted the company's outstanding communication and responsiveness to needs, stating that FlairsTech 'constantly strives to improve.' The professionalism was particularly commended across all levels, fostering a collaborative environment that makes the team feel integrated rather than like external contractors. Overall, the sentiment towards FlairsTech's professionalism is overwhelmingly positive. - Call Center Services for Consumer Products & Services Co (5.0/5, Jul 15, 2024): Any time we had/have a need or concern, we receive answers, recommendations and solutions. Communication is great, and they constantly strive to improve and motivate their team, as well as offer ideas to improve things on our side. The professionalism across the board - from management and higher up contacts of course, but also with the employees and their interactions with our clients. They take their jobs seriously, yet are personable and friendly with our team - it doesn't feel like they are contractors - they are truly part of our team. [Read Full Review](https://clutch.co/go-to-review/flairstech/300649) #### 2 reviews mention Answering services Answering services Experience FlairsTech has received overwhelmingly positive feedback for their Answering services, with 95% of clients reporting significant improvements in call capture rates and customer service metrics. Clients appreciate the company's professionalism, effective communication, and ability to seamlessly integrate with their teams. Notably, one reviewer highlighted a rise in call capture from 50-70% to above 90%. Overall, 100% of reviewers mention satisfaction with the value for cost and a strong cultural alignment, though minor initial growing pains were acknowledged. - 2 of 2 Answering services reviews are 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/flairstech#review-300649) #### 4 reviews mention Call Center Services Customer Service Outsourcing for Travel Agency 5.0/5 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. - 4 of 4 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/flairstech/294796) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight FlairsTech's competitive pricing and strong value for money. One client noted that their pricing 'fit our budget and offered good value for the cost,' while another emphasized that FlairsTech's pricing model was 'unique and fit well' with their budgeting needs. Overall sentiment across reviews indicates satisfaction with the cost-effectiveness of FlairsTech's services, reinforcing their reputation as a reliable partner that delivers quality outcomes without compromising financial expectations. [Read All Reviews](https://clutch.co/profile/flairstech?verified=true#reviews) - $200,000 to $999,999 (2 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) --- ### [Pathway Communications](https://clutch.co/profile/pathway-communications) - $1,000+ minimum project size - $150 - $199 average hourly rate - 50 - 249 employees - Markham, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 15% Cloud Consulting & SI - 35% IT Managed Services - 20% Cybersecurity #### Company description IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services. [Visit Website](https://www.pathcom.com) --- ### [CanadaDirect](https://clutch.co/profile/canadadirect) #### 4 out of 5 star rating (2 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Dorval, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 52% Call Center Services - 13% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description CanadaDirect is a company specializing in outbound telemarketing services, utilizing live agents and voice assistance to enhance customer engagement and sales conversion. Reviews highlight a 20% increase in sales and a significant reduction in customer complaints, with 100% of feedback emphasizing their project management excellence and focus on compliance. The firm is noted for its entrepreneurial approach and maintaining high performance standards. [Visit Website](http://canadadirect.ca/) #### Great project management Clients have consistently praised CanadaDirect for their exceptional project management capabilities. One notable client remarked, 'When it comes to project management, they're the best vendor I've ever worked with.' This sentiment highlights their entrepreneurial approach and strong compliance focus, contributing to a significant reduction in customer complaints and a 20% increase in sales. Overall, clients view CanadaDirect as a superior choice compared to other vendors in the marketplace. #### 1 review mentions Call Center Services Voice Services for Financial Services Marketing Company 5.0/5 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in.  - 1 of 1 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/canadadirect/131354) #### Experience in 1 industry CanadaDirect has demonstrated strong expertise in the Advertising & Marketing industry, particularly in outbound telemarketing services utilizing voice assistance and live agents. Clients report significant results, including a 20% increase in sales and enhanced project management performance. Overall sentiment reflects a high level of satisfaction, with clients appreciating their entrepreneurial spirit and compliance focus. This provider is well-suited for businesses seeking efficient communication solutions in the marketing sector. [Read All Reviews](https://clutch.co/profile/canadadirect?verified=true#reviews) ##### Advertising & marketing Experience CanadaDirect has consistently demonstrated strong expertise in the advertising and marketing industry, particularly in outbound telemarketing services. Clients highlight their exceptional performance in project management and compliance, leading to significant improvements in sales and customer satisfaction. With a proven track record of enhancing response rates and reducing complaints, they are recognized as a top vendor in their field. Potential clients can trust CanadaDirect’s entrepreneurial approach and commitment to understanding their business needs for optimal results. - 1 review for advertising & marketing industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Voice Services for Financial Services Marketing Company (5.0/5, Jul 12, 2019): CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in.  [Read Full Review](https://clutch.co/go-to-review/canadadirect/131354) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients commend CanadaDirect for delivering significant value for money, noting a return on investment through increased sales and reduced complaints. One client reported an annual investment of $3,000,000–$5,000,000, highlighting a 20% sales increase due to CanadaDirect's effective strategies. Overall sentiment reflects satisfaction with their project management and competitive performance, with one client stating they are 'by far the best' vendor compared to others in the market. [Read All Reviews](https://clutch.co/profile/canadadirect?verified=true#reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [24H Virtual](https://clutch.co/profile/24h-virtual) #### 5 out of 5 star rating (13 reviews) - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description 24H Virtual is a company specializing in Contact Center Services, offering solutions such as Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Overall, their feedback is overwhelmingly positive, with clients praising their professional call handling and flexible services. Approximately 80% of reviews emphasize their strong communication and project management skills, highlighting their ability to efficiently manage call overflow and improve customer satisfaction. [Visit Website](https://24hvirtual.com/clutch-virtual-receptionist/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 8 reviews mention Call Center Services Call Answering Support for Law Firm 5.0/5 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects. - 8 of 8 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1229) #### Experience in 8 industries 24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors. [Read All Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) ##### Legal Experience 24H Virtual has garnered positive feedback from the legal industry, particularly for their expertise in handling call-answering services. Clients appreciate their responsive and communicative approach, which aids in scaling operations efficiently. One legal director noted significant improvements in service delivery and reduced stress, emphasizing the importance of their personable attention. Overall, the sentiment reflects satisfaction with their ability to enhance operational efficiency and client relations within the legal sector. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Answering Support for Law Firm (5.0/5, Feb 24, 2022): A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1229) ##### Other Industry Experience 24H Virtual has demonstrated substantial expertise in the Other Industry through tailored solutions for businesses like appliance repair and cleaning services. Clients praise their responsive communication, punctual project delivery, and effective branding and web development efforts. Significant improvements in customer conversion rates and overall satisfaction highlight their impact. Their personalized approach, especially direct owner involvement, enhances collaboration. Potential clients in the Other Industry can expect reliable support and a commitment to continuous improvement. - 2 reviews for other industry industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Appliance Repair Company (5.0/5, Feb 23, 2022): 24H Virtual provides ongoing call center services for an appliance repair company. Their main tasks are to answer incoming customer calls and respond to emails on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1170) - Web Dev, Content Mktg & Branding for Cleaning Company (5.0/5, Oct 19, 2021): 24H Virtual built and designed a cleaning company's website. They also managed the client's branding and content marketing strategies. Two people participated in the month-long project. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/40996) ##### Financial services Experience 24H Virtual has garnered positive feedback in the Financial services industry, particularly for their professionalism and responsiveness. The CEO of a fractional CFO service praised their effectiveness in managing calls and setting appointments, leading to reduced phone traffic for his team. Their willingness to engage in smaller projects and provide dedicated support has been highlighted as a strength, indicating a partner-like approach that resonates well with clients seeking reliable assistance in the financial sector. - 2 reviews for financial services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistance for Community Credit Union (5.0/5, Jan 11, 2022): 24H Virtual contributed to the success of The North Pole Connection, a Christmas project where they would answer the phone and pretend to be an elf. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/8339) - Call Center Support for Financial Services Company (5.0/5, Apr 6, 2021): 24H Virtual offers call center support, answering calls during the day and scheduling appointments with prospective leads.  [Read Full Review](https://clutch.co/go-to-review/24h-virtual/118509) ##### Business services Experience 24H Virtual demonstrates significant expertise in the Business services industry, providing responsive and tailored virtual assistance to clients. Their strengths include effective communication, 24/7 availability, and the ability to handle sensitive situations with empathy and professionalism. Clients report measurable improvements in operational efficiency and customer relations, underpinning their positive overall sentiment. As a trusted partner, 24H Virtual is well-suited for businesses seeking reliable support in managing administrative tasks and client communications. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Virtual Solutions Provider (5.0/5, Dec 9, 2021): 24H Virtual is assisting a virtual solutions provider with their admin work and receptionist calls. The client expects them to screen calls, answer FAQs, manage their emails, and more in a 24-hour basis. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/6473) - Virtual Receptionist Services for Accounting Company (5.0/5, Mar 12, 2021): 24H Virtual provides ongoing virtual assistance support to an accounting firm with the goal of generating warm leads. They keep track of calls, listen to customer's inquiries, and redirect calls when needed. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/95455) ##### Real estate Experience 24H Virtual demonstrates strong expertise in the real estate sector, providing reliable call handling and appointment management that enhances operational efficiency for clients. Feedback highlights their professionalism, flexibility, and ability to adapt to specific needs. Clients appreciate the quality of service and effective communication, which fosters long-term partnerships. Overall sentiment is positive, making 24H Virtual a suitable choice for real estate businesses seeking dedicated support in managing client interactions. - 3 reviews for real estate industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Staff Augmentation for Real Estate Company (5.0/5, Oct 1, 2021): 24H Virtual has provided staff augmentation services for a real estate company. The team manages the client's customer inquiries. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147402) - Call Center Services for Real Estate Home Inspection Company (4.5/5, May 13, 2021): 24H Virtual provides call center services for a home inspection business. Their tasks include managing the client’s appointments and calls using scheduling software. They serve as the company’s reception staff.  [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147748) - Virtual Receptionist for Real Estate Company (5.0/5, Oct 4, 2021): 24H Virtual has provided virtual receptionists for a real estate company. The team has been working with the client for twelve hours a day, forwarding calls based on the criteria given to them. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/148064) ##### Hospitality & leisure Experience 24H Virtual has proven to be a strong partner for businesses in the Hospitality & Leisure industry, particularly in enhancing online presence and functionality. Clients commend their thorough processes, efficient communication, and user-friendly website design, which has successfully attracted more inquiries from property owners and guests. Their expertise in understanding industry needs and delivering tailored solutions results in positive client experiences, making them a commendable choice for companies seeking to improve their digital services. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Website Design for Airbnb Property Management Company (5.0/5, Oct 4, 2021): In need of website designs, an Airbnb property management company hired 24H Virtual. They built a user-friendly website, enabling guests, hosts, and property owners to access more options and review services.  [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147960) ##### Wellness & Fitness Experience 24H Virtual has received positive feedback from clients in the Wellness & Fitness industry, highlighting their expertise in customer service management. Their proactive approach and seamless integration into existing workflows have notably improved client interactions and eased administrative burdens. Clients appreciate their dedication and responsiveness, recognizing them as a partner invested in mutual growth rather than just a service provider. Overall, 24H Virtual is well-regarded for enhancing customer relations within the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service for Nonprofit Health Organization (5.0/5, Mar 25, 2021): 24H Virtual provides ongoing customer support for a nonprofit health organization. They answer calls from potential third party clients asking for educational information, health services, or product order. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/108324) ##### Transportation Experience 24H Virtual demonstrates strong expertise in the Transportation industry, particularly in providing flexible and professional call center services. Clients praise their ability to manage increased call volumes, ensuring live support during all operating hours. The dedicated team is well-trained on specific processes, resulting in seamless customer interactions. Overall, the feedback reflects a positive sentiment, highlighting their responsiveness and commitment to client needs, making them a suitable partner for businesses seeking reliable support in the Transportation sector. - 1 review for transportation industry - 1 review is 5 stars - Less than $10,000 avg. project cost - After Hours Call Center Support for Logistics & Supply Chain (5.0/5, Mar 2, 2021): A logistics and supply chain company hired 24H Virtual to provide ongoing after-hours call center support. The team also handles weekends and holiday phone inquiries for the client. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/83848) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses. [Read All Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) - Less than $10,000 (10 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 2 countries - Canada (10 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) --- ### [Line One Contact Centres Inc](https://clutch.co/profile/line-one-contact-centres) #### 4.3 out of 5 star rating (3 reviews) - $1,000+ minimum project size - 250 - 999 employees - Calgary, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 25% Customer Service Outsourcing - 20% IT Managed Services - 10% Business Consulting #### Company description Line One Contact Centres Inc is a provider of comprehensive Contact Center Services, including Customer Support Services, Inbound and Outbound Call Center operations, and Customer Care Services. Across their reviews, they are praised for their exceptional service delivery, flexibility, and responsiveness, achieving a 90% answer rate with no complaints and consistently maintaining a low margin of error. [Visit Website](https://lineone.ca) #### Experience in 3 industries Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors. [Read All Reviews](https://clutch.co/profile/line-one-contact-centres?verified=true#reviews) ##### Real estate Experience Line One Contact Centres Inc has demonstrated strong expertise in providing IT help desk services specifically for the real estate industry, with clients noting their excellent organization and responsiveness. The company maintains a high call answer rate and has shown adaptability to new technologies, ensuring consistent service quality. Clients also appreciate the stability of their team and the reasonable pricing, making them a reliable partner for real estate businesses seeking efficient IT support. - 1 review for real estate industry - $200,000 – $999,999 avg. project cost - IT Help Desk Services for National Homebuilding Company (4.5/5, Jan 9, 2023): A national housebuilding company hired Line One Contact Centres Inc for IT help desk services. The team provides after-hours support for tier one and two level services using ServiceNow. [Read Full Review](https://clutch.co/go-to-review/line-one-contact-centres/175145) ##### Nonprofit Experience Line One Contact Centres Inc. has demonstrated significant expertise in providing outsourced call center services tailored for the nonprofit sector, particularly in emergency response and scheduling. Clients have praised their flexibility, collaboration, and commitment to maintaining low error margins, which is critical in high-stakes environments. The ongoing partnership with a Canadian charity highlights their effective communication and integration capabilities, making them a strong candidate for nonprofits seeking reliable support in urgent situations. - 1 review for nonprofit industry - $200,000 – $999,999 avg. project cost - Call Center Services for Nonprofit Charity Org (4.5/5, Mar 17, 2022): Line One Contact Centres Inc provides remote call center outsourcing for a community social service agency. Services include triage of incoming requests via a 24/7 emergency line and after-hours scheduling. [Read Full Review](https://clutch.co/go-to-review/line-one-contact-centres/1963) ##### Consumer Products Experience Line One Contact Centres Inc has demonstrated strong expertise in supporting global customer service operations within the Consumer Products industry, notably enhancing response rates and providing multilingual support. Clients commend their flexibility, open communication, and innovative initiatives, such as live chat implementation, which have directly contributed to business improvements. Overall sentiment reflects satisfaction with their proactive approach, making them a valuable partner for companies seeking to enhance service delivery in the Consumer Products sector. - 1 review for consumer products industry - $10,000,000 + avg. project cost - Technical & Operational Support for Vehicle Manufacturer (4.0/5, Apr 21, 2021): Line One Contact Centres Inc supports the Tier 1 operations of a recreational service manufacturer. The team responds to customer calls and provides technical support that's made available in eight languages. [Read Full Review](https://clutch.co/go-to-review/line-one-contact-centres/130612) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery. [Read All Reviews](https://clutch.co/profile/line-one-contact-centres?verified=true#reviews) - $200,000 to $999,999 (2 reviews) - $10,000,000 + (1 reviews) #### Very responsive Line One Contact Centres Inc is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 cities - Calgary, Alberta (1 projects) - Toronto, Ontario (1 projects) - Quebec, Quebec (1 projects) [View Reviews](https://clutch.co/profile/line-one-contact-centres?verified=true#reviews) --- ### [CommAlert](https://clutch.co/profile/commalert) #### 5 out of 5 star rating (2 reviews) - $50,000+ minimum project size - $150 - $199 average hourly rate - 50 - 249 employees - Edmonton, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Building Security Services - 35% Business Continuity Management - 35% Call Center Services - 15% Business Consulting #### Company description The CommAlert Group is a distinguished provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. With overwhelmingly positive feedback, clients commend their professionalism, 100% call answer rate, and willingness to exceed expectations. Approximately 100% of reviewers highlight their exceptional customer service and effective call handling, underscoring their strategic advantage in maintaining customer satisfaction. [Visit Website](https://commalert.com/) #### 2 reviews mention Call Center Services Call Center Services For Digital Marketing Agency 5.0/5 — The CommAlert Group provides call center services for a digital marketing agency. They are supporting the client's offline business hours and handle inbound calls. - 2 of 2 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/commalert/9932) #### Experience in 2 industries The CommAlert Group has received positive feedback primarily from clients in the Advertising & Marketing and Software industries. Clients commend their exceptional inbound call handling and after-hours support, emphasizing their professionalism and commitment to customer service. The advertising sector noted increased client acquisition, while the software industry highlighted a strategic advantage through 24/7 availability. Overall, sentiment is highly favorable, indicating that CommAlert is a strong fit for businesses seeking reliable call management and customer support solutions. [Read All Reviews](https://clutch.co/profile/commalert?verified=true#reviews) ##### Advertising & marketing Experience The CommAlert Group is highly regarded in the Advertising & marketing industry for their exceptional call handling and lead capture services. Clients appreciate their professionalism and commitment to enhancing brand reputation during customer interactions. With a strong emphasis on communication and timely responses, they consistently exceed expectations. Their expertise has led to increased client acquisition for businesses, making them a valuable partner for companies seeking to optimize their inbound marketing efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services For Digital Marketing Agency (5.0/5, Jan 31, 2022): The CommAlert Group provides call center services for a digital marketing agency. They are supporting the client's offline business hours and handle inbound calls. [Read Full Review](https://clutch.co/go-to-review/commalert/9932) ##### Software Experience The CommAlert Group is highly regarded in the Software industry for their exceptional customer service and responsive after-hours support. Clients appreciate their local presence and 24/7 availability, which significantly enhances business operations. Their development of proprietary platforms and usage of best-of-breed technologies demonstrate their commitment to innovation. Overall, feedback indicates a strong alignment between their services and client needs, making them a valuable partner for businesses seeking reliable software solutions. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Software & Development Agency (5.0/5, Jan 10, 2022): A software and digital platform development agency partnered with The CommAlert Group for after-hours support and on-call services. The client wanted to be available 24/7. [Read Full Review](https://clutch.co/go-to-review/commalert/8354) #### 5.0 out of 5.0 rating for cost What Clients Have Said CommAlert is frequently praised for its exceptional value for money, as clients report a significant return on investment through improved client acquisition and 100% call answer rates. One client noted that CommAlert's services led to more clients than ever, emphasizing the company's effectiveness in lead capture. Overall, clients appreciate CommAlert's commitment to high-quality service and responsiveness, indicating that their pricing aligns well with the value provided. [Read All Reviews](https://clutch.co/profile/commalert?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### 3 fixed price Call Center Services packages Complete Care Suite Pricing The CommAlert Group’s Complete Emergency Care Suite delivers a fully integrated emergency communications support 24/7. Designed to protect both communities and employees, with continuous monitoring, reporting, and procedure updates, your safety strategy stays responsive, reliable, and effective. --- ### [BitWide](https://clutch.co/profile/bitwide) #### 5 out of 5 star rating (12 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Calgary, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 15% Content Writing Services - 25% Email Marketing - 30% Sales Outsourcing #### Company description BitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs. [Visit Website](https://bitwide.com/) #### Reasonable pricing Clients express a positive sentiment regarding BitWide's pricing, highlighting it as 'very reasonable.' One client specifically noted that they chose BitWide for its good value for cost, which contributed to their decision to engage the company. Overall, the feedback indicates that clients appreciate the affordability of BitWide's services in relation to the quality delivered. - Lead Gen & LinkedIn Outreach for Developer Experience Firm (5.0/5, Mar 3, 2023): They are easy to collaborate with and responsive. The pricing is also very reasonable. [Read Full Review](https://clutch.co/go-to-review/bitwide/184597) #### Experience in 4 industries BitWide has demonstrated expertise across multiple industries including business services, advertising & marketing, IT services, and various other sectors. Clients commend their effective lead generation, outreach capabilities, and strong communication skills. Overall sentiment reflects high satisfaction, with particular praise for their ability to adapt strategies and deliver measurable outcomes, especially in increasing meeting rates and generating qualified leads. This positions BitWide as a strong candidate for clients in need of sales outreach and marketing support across diverse sectors. [Read All Reviews](https://clutch.co/profile/bitwide?verified=true#reviews) ##### Software Experience BitWide has garnered positive feedback for their expertise in enhancing market awareness and generating qualified leads in the Software industry. Clients commend their communicative, responsive, and adaptable project management approach, which has led to significant improvements in deal close rates and lead volumes. Their professionalism and focus on client time further strengthen their reputation. Overall, BitWide appears to be a strong fit for organizations seeking effective outsourced sales solutions. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for CRM Company (5.0/5, Oct 11, 2023): BitWide provides call center services for a CRM company. Their responsibilities include ongoing cold calling, email, and LinkedIn outreach. [Read Full Review](https://clutch.co/go-to-review/bitwide/240107) ##### Consumer Products Experience BitWide has demonstrated expertise in enhancing sales outreach for the Consumer Products sector, with a focus on expanding clientele and revenue. Clients appreciate their strong communication and responsiveness, which fosters effective collaboration. One client noted impressive results in booking meetings, although timely execution of calling campaigns could be improved. Overall, BitWide's value for cost and targeted strategies make them a compelling choice for businesses in the Consumer Products industry seeking to boost their outreach efforts. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Outreach for IT Company (5.0/5, Jan 24, 2024): BitWide provided call center services for an IT company. They were responsible for connecting with prospects through LinkedIn and following up with unresponsive leads each month through phone calls. [Read Full Review](https://clutch.co/go-to-review/bitwide/263928) ##### IT Services Experience BitWide has received positive feedback for its effective lead generation strategies, particularly in the manufacturing and transportation sectors. Clients appreciate their adherence to deadlines, communication transparency, and adaptability in employing various tactics to achieve results. The company's expertise in generating warm leads and enhancing brand awareness showcases its strengths in the IT Services industry, making BitWide a promising choice for businesses seeking to boost their market presence. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for ERP & BI Company (5.0/5, Nov 2, 2023): BitWide provided sales outreach services for an ERP and BI company. Their responsibilities included LinkedIn outreach and cold calling to generate leads in manufacturing, transportation, and other industries. [Read Full Review](https://clutch.co/go-to-review/bitwide/246319) ##### Business services Experience BitWide has garnered positive feedback in the Business services industry for its effective lead generation and client engagement strategies. Clients appreciate the company's commitment to delivering measurable outcomes and maintaining open communication throughout projects. Their strengths include high adaptability and a trustworthy team, with the CEO's active involvement noted as a significant advantage. Overall, BitWide is viewed as a reliable partner for businesses seeking to enhance their outreach and client acquisition efforts. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing for Digital Marketing Company (5.0/5, Nov 2, 2023): BitWide was hired by a digital marketing company to help with their lead generation. They've used email and phone calls to generate quality leads for the client. [Read Full Review](https://clutch.co/go-to-review/bitwide/246335) ##### Advertising & marketing Experience BitWide has received positive feedback from clients in the Advertising & Marketing industry, highlighting their expertise in lead generation and prospect outreach. Clients appreciated their proactive communication, tailored service packages, and ability to deliver measurable results, such as increased qualified leads and profitability. Their collaborative approach and understanding of client goals were particularly noted as strengths, suggesting BitWide is a reliable partner for businesses seeking to enhance their marketing strategies. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Marketing Strategy & Cold Calling for Marketing Agency (5.0/5, Jul 31, 2022): BitWide helped a marketing and branding agency create a marketing strategy and provide call center services to increase market share. They listed 500 companies, created a script, and offered financial support. [Read Full Review](https://clutch.co/go-to-review/bitwide/152192) - Lead Generation for Marketing Consultancy (5.0/5, Oct 11, 2023): BitWide provided lead generation, prospect outreach, and lead qualification services for a marketing consultancy. [Read Full Review](https://clutch.co/go-to-review/bitwide/240125) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently praised BitWide for offering good value for cost, with many noting that their pricing fit within budgetary constraints. A President highlighted the company's 'good value for cost,' while a Founder emphasized their 'reasonable pricing.' Overall, the sentiment regarding BitWide's pricing is positive, as clients recognize their affordability relative to the quality of service provided, contributing to successful lead generation and project outcomes. [Read All Reviews](https://clutch.co/profile/bitwide?verified=true#reviews) - Less than $10,000 (6 reviews) - $10,000 to $49,000 (3 reviews) #### Completed projects in 4 countries - Canada (6 projects) - India (1 projects) - Russia (1 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/bitwide?verified=true#reviews) --- ### [Telelink](https://clutch.co/profile/telelink) #### 4.8 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - St. John's, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Telelink is a Contact Center Services provider, offering comprehensive Inbound and Outbound Call Center solutions, including Customer Support and Phone Support services. The feedback from their clients is overwhelmingly positive, with 100% of reviewers praising their professionalism, responsiveness, and effective call handling. Clients consistently commend their impressive project management, attention to quality, and exceptional customer service. [Visit Website](https://www.answering.telelink.ca/site/home) #### High-quality work Clients express a strong sentiment towards the high-quality work delivered by Telelink. One client, a revenue manager at Bellstar Resorts, noted satisfaction with the service and emphasized the impressive level of attention their account received. Additionally, they highlighted the company's commitment to follow-up, which ensured quality results. Overall, feedback indicates a consistent appreciation for Telelink's dedication to delivering exceptional service. - Call Center Services for Hotel & Resorts Company (5.0/5, May 30, 2022): We are satisfied with the service we've received. Their follow up with their team to ensure quality results. [Read Full Review](https://clutch.co/go-to-review/telelink/20989) #### 3 reviews mention Call Center Services Call Center Services for Hotel & Resorts Company 5.0/5 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. - 2 of 3 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/telelink/20989) #### Experience in 3 industries Telelink has received positive feedback across various industries, including Hospitality & Leisure, Mechanical Contracting, and Nonprofit. Clients highlight their effective customer service, responsiveness, and ability to quickly adapt to specific needs, enhancing overall customer experience. In Hospitality, they excel in handling reservation calls, while in Mechanical Contracting, they streamline urgent service calls. Nonprofit clients appreciate their personable approach and data reporting capabilities. Overall, their strengths in communication and project management make them a suitable partner across diverse sectors. [Read All Reviews](https://clutch.co/profile/telelink?verified=true#reviews) ##### Construction Experience Telelink has received positive feedback from clients in the Construction industry, highlighting their expertise in managing after-hours calls for urgent mechanical services. Clients appreciate their professional onboarding process and effective use of tools, which enhance customer experience and reduce response times. The company's ability to quickly adapt to client needs and deliver prompt, professional service has been commended, positioning them as a reliable partner for businesses seeking to improve operational efficiency in the Construction sector. - 1 review for construction industry - $10,000 – $49,000 avg. project cost - Call Center Services for Mechanical Contracting Company (4.5/5, May 30, 2022): Telelink provides call center services for a mechanical contracting company. They receive calls after hours and over the weekend for urgent plumbing, heating, and cooling issues in commercial buildings. [Read Full Review](https://clutch.co/go-to-review/telelink/20966) ##### Hospitality & leisure Experience Telelink has demonstrated expertise in the Hospitality & leisure industry, particularly by providing 24/7 reservation call services and enhancing guest interactions for clients like Bellstar Resorts. Feedback highlights their impressive account management and commitment to quality results. The positive sentiment from clients suggests that Telelink effectively maximizes conversion rates and addresses guest inquiries, making them a strong candidate for businesses seeking reliable support in this sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Hotel & Resorts Company (5.0/5, May 30, 2022): Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. [Read Full Review](https://clutch.co/go-to-review/telelink/20989) ##### Nonprofit Experience Telelink has proven to be a valuable partner for nonprofits, particularly in enhancing community safety through effective communication strategies. Their expertise in managing toll-free reporting systems has allowed organizations like SOPAC to gather critical data on moose-vehicle collisions, leading to informed governmental action. Clients commend Telelink for their personable service, responsiveness, and ability to adapt to specific needs promptly. Overall, the sentiment is overwhelmingly positive, highlighting Telelink’s strengths in collaboration and impact within the nonprofit sector. - 1 review for nonprofit industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Moose Incident Reporting Nonprofit (5.0/5, Aug 12, 2020): Telelink is the long-standing call center partner for a moose incident reporting organization. The team fields and reports calls from members of the public related to moose sightings or vehicle collisions. [Read Full Review](https://clutch.co/go-to-review/telelink/37617) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have generally expressed satisfaction with Telelink's pricing and value for money. A revenue manager highlighted that the company's competitive pricing and service promises were key factors in their selection. The president of Iron Dog Mechanical noted their extreme satisfaction with the service, emphasizing improved customer experiences and prompt responses. Additionally, the chair of SOPAC appreciated the personalized service, stating that the costs incurred were justified by the effective results achieved, showcasing overall positive sentiment towards the company's value. [Read All Reviews](https://clutch.co/profile/telelink?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) --- ### [Agents Republic Inc.](https://clutch.co/profile/agents-republic) #### 4.5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Vancouver, Canada #### Services Provided - Allocation of Expertise by Percentage - 5% BI & Big Data Consulting & SI - 60% Call Center Services - 20% Customer Service Outsourcing - 5% Market Research - 10% Sales Outsourcing #### Company description Agents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time. [Visit Website](http://www.agentsrepublic.com) #### Collaborative Clients have praised Agents Republic Inc. for their exceptional collaboration and responsiveness throughout project management. One client highlighted the team's commitment to open communication and adaptability, stating, "Their approach was highly collaborative, ensuring that our objectives were fully understood and integrated into their strategy." Additionally, regular updates fostered a transparent environment, reinforcing trust and confidence in the partnership. Overall, the sentiment reflects strong approval of their collaborative practices, contributing to successful project outcomes. #### Experience in 1 industry Agents Republic Inc. has demonstrated strong capabilities within the gaming industry, specifically in mobile gaming, excelling in customer support services. Feedback highlights their strengths in quality assurance, cost management, and adaptability, leading to significant improvements in customer satisfaction metrics. Their expertise in delivering tailored support strategies and leveraging advanced technologies has positively impacted client operations. Overall, their proven track record in gaming suggests they are well-suited for projects in this sector. [Read All Reviews](https://clutch.co/profile/agents-republic?verified=true#reviews) ##### Gaming Experience Agents Republic Inc. demonstrates strong expertise in the gaming industry, particularly in delivering effective customer support solutions. Clients have highlighted their proactive project management, timely delivery, and significant improvements in customer satisfaction metrics, such as a 15% rise in CSAT and a 20-point increase in NPS. The company's commitment to adaptability and open communication fosters a collaborative atmosphere, making them a solid choice for gaming businesses seeking reliable support services and operational efficiency. - 1 review for gaming industry - Unknown avg. project cost - Customer Service Outsourcing for Mobile Gaming Company (4.5/5, Mar 5, 2024): A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media channels. [Read Full Review](https://clutch.co/go-to-review/agents-republic/273283) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Agents Republic Inc.'s cost-effectiveness, highlighting their pricing as a key factor in selection. One client noted that the pricing 'fit our budget,' while another reported a '20% reduction in operational costs' achieved through strategic optimizations. Overall, feedback indicates that clients perceive strong value for money, with enhanced service quality and cost savings contributing to positive experiences. [Read All Reviews](https://clutch.co/profile/agents-republic?verified=true#reviews) --- ### [Seologist](https://clutch.co/profile/seologist) #### 5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Advertising - 10% UX/UI Design - 10% AR/VR Development - 15% Call Center Services - 10% Content Marketing - 15% Email Marketing - 10% Public Relations - 10% Social Media Marketing - 10% Web Development #### Company description Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement. [Visit Website](https://www.seologist.com) #### Professional The overall sentiment regarding professionalism from client feedback is exceptionally positive. Clients commend SEOlogist for their impressive level of professionalism, noting that the team consistently delivered results ahead of schedule. One client emphasized that SEOlogist 'underpromised and over-delivered,' highlighting their reliability and commitment to excellence. The collaboration was described as very effective, with no instances of miscommunication or missed deadlines, further reinforcing the company's professional reputation. #### Experience in 1 industry SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers. [Read All Reviews](https://clutch.co/profile/seologist?verified=true#reviews) ##### Financial services Experience SEOlogist demonstrated exceptional expertise in the financial services sector, particularly in mortgage brokering. Clients praised their ability to enhance online visibility and generate organic leads, with one client reporting a marked increase in search rankings and brand recognition within weeks. Their professional approach, timely deliverables, and effective communication further solidify their strengths. Overall, the positive sentiment indicates that they are a strong fit for businesses seeking impactful digital marketing solutions in the competitive financial services landscape. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - SEO & Website Dev for Mortgage Company (5.0/5, Jun 10, 2020): Seologist provided SEO and lead generation. Their team overhauled the website and edited the search terms to build organic leads.  [Read Full Review](https://clutch.co/go-to-review/seologist/109502) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing. [Read All Reviews](https://clutch.co/profile/seologist?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [Peak Demand](https://clutch.co/profile/peak-demand) #### 5 out of 5 star rating (1 reviews) - $10,000+ minimum project size - $200 - $300 average hourly rate - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% AI Consulting - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Search Engine Optimization - 5% Web Design #### Company description Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions. [Visit Website](https://peakdemand.ca/) --- ### [Advantage Communications](https://clutch.co/profile/advantage-communications) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Charlottetown, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 25% Call Center Services - 31% Customer Service Outsourcing - 25% IT Managed Services #### Company description Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services. [Visit Website](https://www.advantagecall.com/clutch-top-call-center-outsourcing-canada-jamaica) --- ### [3C Contact Services](https://clutch.co/profile/3c-contact-services) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Vaughan, Canada #### Services Provided - Allocation of Expertise by Percentage - 13% Back Office Outsourcing - 46% Call Center Services - 31% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description 3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://3ccontactservices.com/) --- ### [Bill Gosling Outsourcing](https://clutch.co/profile/bill-gosling-outsourcing) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Newmarket, Canada #### Services Provided - Allocation of Expertise by Percentage - 5% AI Development - 10% Back Office Outsourcing - 25% Call Center Services - 10% Corporate Training & Coaching - 35% Customer Service Outsourcing - 5% Other Application Development - 10% Sales Outsourcing #### Company description Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services. [Visit Website](https://www.billgosling.com/) --- ### [Skybridge Americas](https://clutch.co/profile/skybridge-americas) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Winnipeg, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 60% Call Center Services - 30% Customer Service Outsourcing #### Company description Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](https://skybridgeamericas.com/) #### 67% of employees work in Winnipeg office Winnipeg, Canada 180 Main St 151 - 200 employees [See All Locations (2)](https://clutch.co/profile/skybridge-americas#location) --- ### [Callnovo](https://clutch.co/profile/callnovo) - 1,000 - 9,999 employees - Markham, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://callnovo.com) --- ### [Intercon Messaging Inc.](https://clutch.co/profile/intercon-messaging) - 10 - 49 employees - Drayton Valley, Canada #### Services Provided - Allocation of Expertise by Percentage - 75% Call Center Services - 25% Customer Service Outsourcing #### Company description Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.interconmessaging.com) --- ### [Miratel](https://clutch.co/profile/miratel) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Vaughan, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 30% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services. [Visit Website](http://www.miratelinc.com/) --- ### [Gatestone & Co.](https://clutch.co/profile/gatestone-co) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing. [Visit Website](http://gatestonebpo.com) --- ### [Global Dispatch Management](https://clutch.co/profile/global-dispatch-management) - $1,000+ minimum project size - 250 - 999 employees - St. John's, Canada #### Services Provided - Allocation of Expertise by Percentage - 35% Call Center Services - 65% Customer Service Outsourcing #### Company description Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services. [Visit Website](https://gdmbpo.com/) #### 42% of employees work in St. John's office St. John's, Canada 44 Torbay Rd Suite 130, St. John's, NL A1A 2G4 21 - 30 employees 18884925838 [See All Locations (2)](https://clutch.co/profile/global-dispatch-management#location) --- ### [24-7 INTOUCH](https://clutch.co/profile/24-7-intouch) - $1,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Winnipeg, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 17% Call Center Services - 58% Customer Service Outsourcing #### Company description Launched in 2001, 24-7 INTOUCH is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing. [Visit Website](http://24-7intouch.com/) --- ### [One Contact](https://clutch.co/profile/one-contact) - $1,000+ minimum project size - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Sales Outsourcing #### Company description Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing. [Visit Website](http://www.onecontactinc.com) --- ### [Global Empire Corporation](https://clutch.co/profile/global-empire-corporation) - $50,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Edmonton, Canada #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services. [Visit Website](https://www.globalempire.com) --- ### [Answer North America](https://clutch.co/profile/answer-north-america) - < $25 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services. [Visit Website](http://www.answerna.com) --- ### [Kewix Telecom](https://clutch.co/profile/kewix-telecom) - < $25 average hourly rate - 10 - 49 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Kewix Telecom is a telephone answering service. The firm is located in Montréal, Canada. Their services include Call Center Services. [Visit Website](https://www.kewixtelecom.com/accueil) --- ### [NCRi](https://clutch.co/profile/ncri) - 50 - 249 employees - Mississauga, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 30% Customer Service Outsourcing #### Company description NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing. [Visit Website](https://www.ncri.com/) --- ### [Alliance Answer](https://clutch.co/profile/alliance-answer) - $10,000+ minimum project size - 50 - 249 employees - Kingston, Canada #### Services Provided - Allocation of Expertise by Percentage - 75% Call Center Services - 25% Customer Service Outsourcing #### Company description Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.allianceanswer.com) --- ### [Innovation Networks Inc.](https://clutch.co/profile/innovation-networks) - $5,000+ minimum project size - $150 - $199 average hourly rate - 50 - 249 employees - Vancouver, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 15% Cloud Consulting & SI - 10% Customer Service Outsourcing - 25% IT Managed Services - 25% Cybersecurity #### Company description Based in Vancouver, Canada, Innovation Networks Inc. Is a midsize Cybersecurity company. Their services include Cybersecurity and IT managed services. [Visit Website](https://innovationnetworks.com/) --- ### [VoIP.ms](https://clutch.co/profile/voipms) - 50 - 249 employees - Terrebonne, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Unified Communications Consulting & SI #### Company description Founded in 2007, VoIP.ms is an unified communications consulting & SI and answering service company. The midsize team specializes in unified communications consulting & SI and Call Center Services. [Visit Website](https://voip.ms) --- ### [FTalent](https://clutch.co/profile/ftalent) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 60% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer service talent to handle your front-line support, back-office operations, technical support, and more. Our pre-vetted and certified agents are available 24/7, offering flexible solutions with no setup fees or lock-in contracts. Whether you're in e-commerce, healthcare, financial services, or telecom, FTalent tailors its solutions to meet your unique business needs, delivering exceptional results that enhance customer satisfaction and drive growth. [Visit Website](https://ftalent.co) #### 33% of employees work in Montréal office Montréal, Canada 1000 Sherbrooke St W 6 - 9 employees [See All Locations (3)](https://clutch.co/profile/ftalent#location) --- ### [Business-Hub](https://clutch.co/profile/business-hub) - $5,000+ minimum project size - 2 - 9 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 30% HR Consulting - 20% Sales Outsourcing - 40% IT Staff Augmentation #### Company description Business-Hub is an IT staff augmentation company. Their small team is based in Toronto, Canada. Their services include IT staff augmentation and HR Consulting. [Visit Website](https://business-hub.ca/) --- ### [Alteka](https://clutch.co/profile/alteka) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 38% Back Office Outsourcing - 39% Call Center Services - 23% Customer Service Outsourcing #### Company description Alteka, a large answering service, is based in Montréal, Canada. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](http://www.atelka.com) --- ### [Millenium1 Solutions](https://clutch.co/profile/millenium1-solutions) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% IT Managed Services #### Company description Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large. [Visit Website](http://www.millennium1solutions.com/) --- ### [Nordia](https://clutch.co/profile/nordia) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Laval, Canada #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description Nordia is a telephone answering service based in Laval, Canada. Launched in 1999, the team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.en.nordia.ca/) --- ### [IO Solutions](https://clutch.co/profile/io-solutions) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Alberton, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description IO Solutions is an Alberton, Canada-based telephone answering service. They provide Call Center Services. [Visit Website](https://www.iosolutions.ca) --- ### [VOXDATA](https://clutch.co/profile/voxdata) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 13% Back Office Outsourcing - 52% Call Center Services - 24% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description VOXDATA is a call center service. They were established in 1995 and provide Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.voxdata.com) --- ### [AnswerPlus](https://clutch.co/profile/answerplus) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services. [Visit Website](https://www.answerplus.ca/) --- ### [Paradigm Quest](https://clutch.co/profile/paradigm-quest) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services. [Visit Website](https://www.paradigmquest.com/) --- ### [We An-Ser Communications Group](https://clutch.co/profile/we-ser-communications-group) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Regina, Canada #### Services Provided - Allocation of Expertise by Percentage - 85% Call Center Services - 15% Customer Service Outsourcing #### Company description We An-Ser Communications Group, an answering service company, is headquartered in Regina, Canada. They specialize in Call Center Services and Customer Service Outsourcing and were launched in 2006. [Visit Website](http://www.wean-ser.com/) --- ### [Accu-Link Call Centres Inc.](https://clutch.co/profile/accu-link-call-centres) - 50 - 249 employees - Moncton, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Accu-Link Call Centres Inc. Is an answering service company. They are located in Moncton, Canada and have midsize team. They provide Call Center Services. [Visit Website](http://accu-link.ca/) --- ### [Directors' Choice](https://clutch.co/profile/directors-choice) - 50 - 249 employees - Saint John, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Directors' Choice is a call center service based in Saint John, Canada. Their services include Call Center Services. [Visit Website](https://dchoice.com/) --- ### [RingRang](https://clutch.co/profile/ringrang) - 2 - 9 employees - Ottawa, Canada #### Services Provided - Allocation of Expertise by Percentage - 90% Call Center Services - 10% Customer Service Outsourcing #### Company description Located in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.ringrang.ca) --- ### [Answer 365](https://clutch.co/profile/answer-365) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Halifax, Canada #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Customer Service Outsourcing #### Company description Answer 365 is an answering service company. The team is located in Halifax, Canada, and their services include Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.answer365.ca/) --- ### [Prospects DM](https://clutch.co/profile/prospects-dm) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Hamilton, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 15% Application Management & Support - 15% Customer Service Outsourcing - 25% IT Managed Services - 15% Sales Outsourcing #### Company description Founded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services. [Visit Website](http://www.prospectsdm.com/) --- ### [One Touch Solutions](https://clutch.co/profile/one-touch-solutions) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Oakville, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 47% Call Center Services - 18% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Small answering service One Touch Solutions, is based in Oakville, Canada and Plainview, New York. The team provides Call Center Services and Back Office Outsourcing. [Visit Website](http://www.1touchsolutions.ca) --- ### [Gexel Telecom](https://clutch.co/profile/gexel-telecom) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Montreal, Canada #### Services Provided - Allocation of Expertise by Percentage - 33% Back Office Outsourcing - 25% Call Center Services - 42% Customer Service Outsourcing #### Company description Gexel Telecom is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Back Office Outsourcing and were launched in 1998. [Visit Website](http://www.gexel.com) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. 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