# Top Virtual Assistant Services in Montreal Recommended Virtual Assistant companies in Montreal include ContactPoint 360, CanadaDirect, FTalent, Gexel Telecom, NS Virtual Services, Transworld Systems Canada Inc.. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Virtual Assistant Services in Montreal Ratings Updated: Jul 20, 2026 ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company specializing in Back Office Services and Business Process Outsourcing. The reviews highlight a 100% positive feedback rate, emphasizing their ability to enhance customer support, streamline operations, and maintain high service quality. Many reviewers, approximately 80%, appreciated their commitment to quality and seamless integration with internal teams. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In the past six months, clients have praised ContactPoint 360 for their effective customer communication support and operational management, noting quicker response times and improved customer feedback. A UX UI designer highlighted their organized project management and adaptability, describing the team as a collaborative extension of their own. While there were minor suggestions for improvement, such as more detailed reporting, the overall sentiment remains highly positive, emphasizing the company's good value and alignment with client needs. - 1 of 1 reviews is 5 stars - 1 new review for Back Office Outsourcing services - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/contactpoint-360?sort_by=date_desc&verified=true#reviews) #### 5 reviews mention Back Office Outsourcing Call Center Services for Marketing Agency 5.0/5 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. - 3 of 5 Back Office Outsourcing reviews are 5 stars - 5 new reviews for Back Office Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### Completed projects in 5 countries - Armenia (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (1 projects) - Estonia (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) #### 10% of employees work in Montréal office Montréal, Canada 35075 Rue de Sorel, 4th Floor Montréal 201 - 250 employees [See All Locations (9)](https://clutch.co/profile/contactpoint-360#location) --- ### [CanadaDirect](https://clutch.co/profile/canadadirect) #### 4 out of 5 star rating (2 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Dorval, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 52% Call Center Services - 13% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description CanadaDirect offers Back Office Services and Administrative Outsourcing, excelling in data analysis and reporting. Reviews highlight the company's accurate and efficient reporting, contributing to significant cost savings. Clients appreciate their effective communication through various channels and applaud their ability to meet cost reduction goals efficiently. [Visit Website](http://canadadirect.ca/) #### Great project management Clients have consistently praised CanadaDirect for their exceptional project management capabilities. One notable client remarked, 'When it comes to project management, they're the best vendor I've ever worked with.' This sentiment highlights their entrepreneurial approach and strong compliance focus, contributing to a significant reduction in customer complaints and a 20% increase in sales. Overall, clients view CanadaDirect as a superior choice compared to other vendors in the marketplace. #### Experience in 1 industry CanadaDirect has demonstrated strong expertise in the Advertising & Marketing industry, particularly in outbound telemarketing services utilizing voice assistance and live agents. Clients report significant results, including a 20% increase in sales and enhanced project management performance. Overall sentiment reflects a high level of satisfaction, with clients appreciating their entrepreneurial spirit and compliance focus. This provider is well-suited for businesses seeking efficient communication solutions in the marketing sector. [Read All Reviews](https://clutch.co/profile/canadadirect?verified=true#reviews) ##### Advertising & marketing Experience CanadaDirect has consistently demonstrated strong expertise in the advertising and marketing industry, particularly in outbound telemarketing services. Clients highlight their exceptional performance in project management and compliance, leading to significant improvements in sales and customer satisfaction. With a proven track record of enhancing response rates and reducing complaints, they are recognized as a top vendor in their field. Potential clients can trust CanadaDirect’s entrepreneurial approach and commitment to understanding their business needs for optimal results. - 1 review for advertising & marketing industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Voice Services for Financial Services Marketing Company (5.0/5, Jul 12, 2019): CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in.  [Read Full Review](https://clutch.co/go-to-review/canadadirect/131354) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients commend CanadaDirect for delivering significant value for money, noting a return on investment through increased sales and reduced complaints. One client reported an annual investment of $3,000,000–$5,000,000, highlighting a 20% sales increase due to CanadaDirect's effective strategies. Overall sentiment reflects satisfaction with their project management and competitive performance, with one client stating they are 'by far the best' vendor compared to others in the market. [Read All Reviews](https://clutch.co/profile/canadadirect?verified=true#reviews) - $1,000,000 to $9,999,999 (1 reviews) #### 1 review from clients near Montreal Review Rating from Clients - 5.0 out of 5.0 - Overall: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.0 - Willing to Refer: 5.0 Local clients describe CanadaDirect as a top-tier partner in outbound calling, with proven results like increased conversions and high compliance standards. They appreciate their entrepreneurial approach and exceptional project management, maintaining a successful relationship since 2000. [Read Local Reviews](https://clutch.co/profile/canadadirect?verified=true#reviews) --- ### [FTalent](https://clutch.co/profile/ftalent) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 60% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer service talent to handle your front-line support, back-office operations, technical support, and more. Our pre-vetted and certified agents are available 24/7, offering flexible solutions with no setup fees or lock-in contracts. Whether you're in e-commerce, healthcare, financial services, or telecom, FTalent tailors its solutions to meet your unique business needs, delivering exceptional results that enhance customer satisfaction and drive growth. [Visit Website](https://ftalent.co) #### 33% of employees work in Montréal office Montréal, Canada 1000 Sherbrooke St W 6 - 9 employees [See All Locations (3)](https://clutch.co/profile/ftalent#location) --- ### [Gexel Telecom](https://clutch.co/profile/gexel-telecom) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Montreal, Canada #### Services Provided - Allocation of Expertise by Percentage - 33% Back Office Outsourcing - 25% Call Center Services - 42% Customer Service Outsourcing #### Company description Gexel Telecom is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Back Office Outsourcing and were launched in 1998. [Visit Website](http://www.gexel.com) --- ### [NS Virtual Services](https://clutch.co/profile/ns-virtual-services) - $1,000+ minimum project size - $25 - $49 average hourly rate - 2 - 9 employees - Mille-Isles, Canada #### Services Provided - Allocation of Expertise by Percentage - 1% Accounting - 1% Advertising - 40% Back Office Outsourcing - 1% Branding - 2% Broadcast Video - 2% Content Marketing - 1% Conversion Optimization - 10% Customer Service Outsourcing - 1% Digital Strategy - 5% Email Marketing - 2% Event Marketing - 5% Graphic Design - 1% Logo - 2% Marketing Strategy - 1% Print Design - 1% Affiliate Marketing - 1% Pay Per Click - 1% Search Engine Optimization - 10% Social Media Marketing - 2% Direct Marketing - 2% Translation - 2% Video Production - 5% Web Design - 1% Transcription #### Company description NS Virtual Services is a Back Office Outsourcing company. The Mille-Isles, Canada-based team provides Back Office Outsourcing and Social Media Marketing. [Visit Website](http://www.nsvirtualservices.ca) --- ### [Transworld Systems Canada Inc.](https://clutch.co/profile/transworld-systems-canada) - 10 - 49 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 35% Call Center Services - 35% Funding & Investment #### Company description Headquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment. [Visit Website](https://tsico.ca/en/) #### 1% of employees work in Montréal office Montréal, Canada 50 Boulevard Crémazie O employees [See All Locations (3)](https://clutch.co/profile/transworld-systems-canada#location) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.