# Top BPO Companies in St. John's Recommended BPO companies in St. John's include Telelink, Global Dispatch Management, Talon Energy Services. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top BPO Companies in St. John's Ratings Updated: Jul 13, 2026 ### [Telelink](https://clutch.co/profile/telelink) #### 4.8 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - St. John's, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Telelink is a call center services provider based in Canada, specializing in after-hours support and reservation services. Reviewers consistently praise Telelink for their professionalism, responsiveness, and effective communication, with 100% of feedback containing positive comments about their services and attention to detail. Clients highlight their impressive follow-up and ability to quickly adapt to business needs. [Visit Website](https://www.answering.telelink.ca/site/home) #### Easy to work with Clients consistently describe Telelink as responsive and personable, highlighting their ease of collaboration. One client noted, 'They’re responsive and easy to work with,' and praised their ability to quickly implement changes. Another emphasized the welcoming nature of their staff, stating, 'I can’t say anything bad about them.' Overall, the sentiment reflects a strong satisfaction with Telelink's approachability and adaptability, reinforcing their reputation as a dependable partner. - Call Center Services for Moose Incident Reporting Nonprofit (5.0/5, Aug 12, 2020): Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day. [Read Full Review](https://clutch.co/go-to-review/telelink/37617) #### Experience in 3 industries Telelink has received positive feedback across various industries, including Hospitality & Leisure, Mechanical Contracting, and Nonprofit. Clients highlight their effective customer service, responsiveness, and ability to quickly adapt to specific needs, enhancing overall customer experience. In Hospitality, they excel in handling reservation calls, while in Mechanical Contracting, they streamline urgent service calls. Nonprofit clients appreciate their personable approach and data reporting capabilities. Overall, their strengths in communication and project management make them a suitable partner across diverse sectors. [Read All Reviews](https://clutch.co/profile/telelink?verified=true#reviews) ##### Construction Experience Telelink has received positive feedback from clients in the Construction industry, highlighting their expertise in managing after-hours calls for urgent mechanical services. Clients appreciate their professional onboarding process and effective use of tools, which enhance customer experience and reduce response times. The company's ability to quickly adapt to client needs and deliver prompt, professional service has been commended, positioning them as a reliable partner for businesses seeking to improve operational efficiency in the Construction sector. - 1 review for construction industry - $10,000 – $49,000 avg. project cost - Call Center Services for Mechanical Contracting Company (4.5/5, May 30, 2022): Telelink provides call center services for a mechanical contracting company. They receive calls after hours and over the weekend for urgent plumbing, heating, and cooling issues in commercial buildings. [Read Full Review](https://clutch.co/go-to-review/telelink/20966) ##### Hospitality & leisure Experience Telelink has demonstrated expertise in the Hospitality & leisure industry, particularly by providing 24/7 reservation call services and enhancing guest interactions for clients like Bellstar Resorts. Feedback highlights their impressive account management and commitment to quality results. The positive sentiment from clients suggests that Telelink effectively maximizes conversion rates and addresses guest inquiries, making them a strong candidate for businesses seeking reliable support in this sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Hotel & Resorts Company (5.0/5, May 30, 2022): Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. [Read Full Review](https://clutch.co/go-to-review/telelink/20989) ##### Nonprofit Experience Telelink has proven to be a valuable partner for nonprofits, particularly in enhancing community safety through effective communication strategies. Their expertise in managing toll-free reporting systems has allowed organizations like SOPAC to gather critical data on moose-vehicle collisions, leading to informed governmental action. Clients commend Telelink for their personable service, responsiveness, and ability to adapt to specific needs promptly. Overall, the sentiment is overwhelmingly positive, highlighting Telelink’s strengths in collaboration and impact within the nonprofit sector. - 1 review for nonprofit industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Moose Incident Reporting Nonprofit (5.0/5, Aug 12, 2020): Telelink is the long-standing call center partner for a moose incident reporting organization. The team fields and reports calls from members of the public related to moose sightings or vehicle collisions. [Read Full Review](https://clutch.co/go-to-review/telelink/37617) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have generally expressed satisfaction with Telelink's pricing and value for money. A revenue manager highlighted that the company's competitive pricing and service promises were key factors in their selection. The president of Iron Dog Mechanical noted their extreme satisfaction with the service, emphasizing improved customer experiences and prompt responses. Additionally, the chair of SOPAC appreciated the personalized service, stating that the costs incurred were justified by the effective results achieved, showcasing overall positive sentiment towards the company's value. [Read All Reviews](https://clutch.co/profile/telelink?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) #### 1 review from clients near St. John's Review Rating from Clients - 5.0 out of 5.0 - Overall: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 Newfoundland clients praise Telelink for their responsive, personable call center services, which support moose collision mitigation efforts. They highlight the team's flexibility, accuracy, and quick adjustments, enabling effective data collection and government coordination for complex, community-focused projects. [Read Local Reviews](https://clutch.co/profile/telelink?verified=true#reviews) --- ### [Global Dispatch Management](https://clutch.co/profile/global-dispatch-management) - $1,000+ minimum project size - 250 - 999 employees - St. John's, Canada #### Services Provided - Allocation of Expertise by Percentage - 35% Call Center Services - 65% Customer Service Outsourcing #### Company description Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services. [Visit Website](https://gdmbpo.com/) #### 42% of employees work in St. John's office St. John's, Canada 44 Torbay Rd Suite 130, St. John's, NL A1A 2G4 21 - 30 employees 18884925838 [See All Locations (2)](https://clutch.co/profile/global-dispatch-management#location) --- ### [Talon Energy Services](https://clutch.co/profile/talon-energy-services) - 50 - 249 employees - St. John's, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Customer Service Outsourcing - 25% Engineering - 25% Recruiting - 25% Staffing #### Company description Launched in 2003, Talon Energy Services is an Engineering company. The firm specializes in Engineering and Customer Service Outsourcing, and is midsize. [Visit Website](http://www.talonenergyservices.ca/) --- #### Get personalized agency matches based on your project goals. 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