Home Call Centers Order Processing Email Support Services Brazil Sao Paulo

Top Email Support Services in Sao Paulo

Ratings Updated: December 7, 2024

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4 Companies

3 Leaders 1 Contenders

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Country: Brazil

City: Sao Paulo

Customer Service Outsourcing: Email Support Services

List of the Top Sao Paulo Email Support Outsourcing Companies

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TDCX

4.8 12 reviews

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Premier Verified

$100,000+

Undisclosed

10,000+

São Paulo, Brazil

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1

10% Call Center Services

Focus Areas

40% Email Support Services

33% Phone Support Services

27% Chat Support Services

TDCX specializes in Customer Support Outsourcing and Call Center Outsourcing, addressing customer service, account security, and merchant risk assessments. Reviews highlight TDCX's high performance, efficiency, and quality in delivering deeply insightful analysis. Their strong client engagement, transparency, and collaborative culture have led to numerous operational enhancements and successful outcomes.

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Proactive

Accommodating

Completed projects in 4 countries

Open to feedback

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Customer Umbrella

5.0 15 reviews

$1,000+

< $25 / hr

250 - 999

São Paulo, Brazil

Services provided

15% Customer Service Outsourcing

20% Back Office Outsourcing

20% IT Managed Services +4

20% Staffing

10% Call Center Services

10% IT Staff Augmentation

5% Recruiting

Focus Areas

30% Email Support Services

40% Chat Support Services

20% Phone Support Services +1

10% Order Processing & Taking

Customer Umbrella provides Customer Support Outsourcing and Call Center Outsourcing services, offering comprehensive solutions such as 24/7 customer support, multilingual capabilities, and integration with clients' systems. Reviews highlight their professionalism, adaptability, and significant positive impact on response times and customer satisfaction, making them a valuable partner in sectors like gaming and cryptocurrency.

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Knowledgeable

Flexible

Receptive

Collaborative

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Labora

5.0 1 review

$1,000+

Undisclosed

10 - 49

São Paulo, Brazil

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Labora specializes in Business Process Outsourcing (BPO) services, focusing on securing influencers for clients in the US and Latin America. Reviews highlight Labora's impressive project management, timely deliveries, and responsive communication. Clients appreciate the company's dedication to projects, though some suggest enhancing AI integration.

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Timely

4.0 out of 5.0 rating for cost

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Valor BPO

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Campinas, Brazil

Services provided

10% Customer Service Outsourcing

40% Business Consulting

25% Finance & Accounting Outsourcing (FAO) +2

15% Back Office Outsourcing

10% Financial Consulting

Focus Areas

50% Email Support Services

50% Chat Support Services

Business Consulting company Valor BPO specializes in Business Consulting and Finance & Accounting Outsourcing (FAO). They are based in Campinas, Brazil.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 TDCX

2 Customer Umbrella

3 Labora

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 3 Sao Paulo Email Support Outsourcing Companies

TDCX

$100,000+

Undisclosed

10,000+

São Paulo, Brazil

Ability to deliver

30.6/40.0

17/20 Reviews

4.5/10 Clients & Experience

9.1/10 Market Presence

Service focus

60% Customer Service Outsourcing

40% Email Support Services

40% Other

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Customer Umbrella

$1,000+

< $25 / hr

250 - 999

São Paulo, Brazil

Ability to deliver

28.5/40.0

17.8/20 Reviews

6.1/10 Clients & Experience

4.6/10 Market Presence

Service focus

15% Customer Service Outsourcing

30% Email Support Services

85% Other

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Labora

$1,000+

Undisclosed

10 - 49

São Paulo, Brazil

Ability to deliver

22.3/40.0

16.6/20 Reviews

0/10 Clients & Experience

5.7/10 Market Presence

Service focus

50% Customer Service Outsourcing

25% Email Support Services

50% Other

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Valor BPO

Undisclosed

Undisclosed

2 - 9

Campinas, Brazil

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Customer Service Outsourcing

50% Email Support Services

90% Other

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