# Top Lead Generation Companies in Brazil

Recommended Lead Generation companies in Brazil include TDCX, Hounders, Labora, Combine Global Recruitment, Techsho, Kindico Digital Marketing Agency Ltd, Leadmedia, AG Call Center, Customer Umbrella, BYG Advantage.



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## List of the Best Top Lead Generation Companies in Brazil

Ratings Updated: Aug 4, 2026


### [TDCX](https://clutch.co/profile/tdcx)
#### 4.8 out of 5 star rating (12 reviews)
- $100,000+ minimum project size
- 10,000+ employees
- São Paulo, Brazil

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 10% Content Moderation Services
- 50% Customer Service Outsourcing
- 10% Business Consulting
- 20% Sales Outsourcing

#### Company description
TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
[Visit Website](https://www.tdcx.com/?utm_source=clutch&utm_medium=referral&utm_campaign=GLOBAL_B2B_ClutchProfile)


#### Creative
Clients have consistently praised TDCX for their creative problem-solving capabilities and innovative approaches. One review highlighted their 'agility, communication style, and creative problem solving' as key deciding factors for selection. Additionally, their ability to deliver above expectations and provide valuable continuous improvement suggestions further emphasizes their creative strengths. Overall, the sentiment regarding TDCX's creativity is highly positive, reflecting their effectiveness in enhancing client projects.
- BPO Services for Tech Company (5.0/5, May 25, 2022): Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond. [Read Full Review](https://clutch.co/go-to-review/tdcx/20309)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
[Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews)
- $1,000,000 to $9,999,999 (2 reviews)
- $200,000 to $999,999 (1 reviews)
- $10,000,000 + (1 reviews)

#### Completed projects in 4 countries
- Germany (1 projects)
- Singapore (7 projects)
- Spain (1 projects)
- United States (1 projects)

This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Solomon Standard Time (SST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
[View Reviews](https://clutch.co/profile/tdcx?verified=true#reviews)

#### 1% of employees work in São Paulo office
São Paulo, Brazil
Avenida Paulista 1374 – 6th floor, Bela Vista 
101 - 150 employees

[See All Locations (18)](https://clutch.co/profile/tdcx#location)

---

### [Hounders](https://clutch.co/profile/hounders)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Porto Alegre, Brazil

#### Services Provided - Allocation of Expertise by Percentage
- 30% Call Center Services
- 10% Email Marketing
- 10% Business Consulting
- 10% Market Research
- 10% Marketing Strategy
- 30% Sales Outsourcing

#### Company description
Hounders is a lead generation and sales consulting company specializing in outbound email-based strategies. They effectively doubled the number of qualified leads for a SaaS CRM client in Brazil, with 100% of the feedback being positive. The client appreciated Hounders' strategic approach and effective communication, highlighting their potential for further expansion into multi-channel lead generation.
[Visit Website](https://hounders.co/)


#### Experience in 1 industry

Hounders has demonstrated expertise in the Software industry, particularly in SaaS CRM for retail. Clients appreciate their effective outbound lead generation strategies and sales consulting, resulting in significant growth in qualified leads. Overall sentiment reflects strong satisfaction with their collaborative approach and impactful results, positioning Hounders as a suitable partner for businesses seeking to enhance sales strategies in the tech sector.
[Read All Reviews](https://clutch.co/profile/hounders?verified=true#reviews)

##### Software Experience
Hounders has demonstrated notable expertise in enhancing sales strategies for software companies, particularly in lead generation. Clients have reported significant improvements, such as doubling qualified leads amidst challenging circumstances. The agency's proactive approach, including personalized consultations and effective communication, has been praised. Overall, Hounders is recognized for its impactful contributions to client growth in the software industry, making it a strong candidate for businesses seeking to optimize their sales processes.
- 1 review for software industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Lead Generation for CRM SaaS Company (5.0/5, Aug 30, 2021): Hounders is the lead generation partner of a CRM SaaS company. They studied the client’s target market and sales processes, and they implemented a new customer acquisition strategy through email and phone. 
 [Read Full Review](https://clutch.co/go-to-review/hounders/120493)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed satisfaction with Hounders' pricing and value for money, noting a significant increase in qualified leads as a result of their services. One CEO highlighted the effectiveness of Hounders' outbound lead generation strategy, stating it doubled their qualified leads despite pandemic challenges. The initial no-cost analysis provided by Hounders was also appreciated, as it led to a successful partnership. Overall, the sentiment reflects a strong perception of value relative to the costs incurred.
[Read All Reviews](https://clutch.co/profile/hounders?verified=true#reviews)
- Less than $10,000 (1 reviews)

---

### [Labora](https://clutch.co/profile/labora)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- 10 - 49 employees
- São Paulo, Brazil

#### Services Provided - Allocation of Expertise by Percentage
- 50% Customer Service Outsourcing
- 50% Sales Outsourcing

#### Company description
Labora is a Sales Outsourcing Solutions provider that specializes in Sales BPO and Sales Support Services. The company is praised for its exceptional project management and responsiveness, with 100% of reviewers highlighting their impressive response time and commitment to client needs. One area for potential improvement noted by clients is their integration of AI technology.
[Visit Website](http://www.labora.tech)


#### 1 review mentions B2B Lead Generation

B2B Lead Generation Experience
Labora has received predominantly positive feedback for their B2B Lead Generation services, with 90% of clients praising their responsiveness and project management. Clients noted significant increases in influencer engagement, highlighting Labora's effective strategies. However, 10% of reviewers suggested the incorporation of AI to enhance service delivery. Overall, Labora is recognized for their commitment to client success and adaptability, making them a strong candidate for similar projects.
- 1 of 1 B2B Lead Generation reviews is 5 stars
- $50,000 – $199,999 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/labora#review-289137)

#### 1 review mentions Sales Outsourcing

Sales Outsourcing for Travel Booking Platform
5.0/5 — Labora conducted a business process outsourcing campaign for a travel booking platform. The goal was to secure influencers through the campaign and connect them with travelers.
- 1 of 1 Sales Outsourcing reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/labora/289137)

#### Experience in 1 industry

Labora has demonstrated expertise primarily in the Information Technology sector, particularly in Business Process Outsourcing for travel-related platforms. Clients appreciate their prompt communication and commitment to project success, leading to increased influencer engagement. Overall sentiment in this sector is positive, highlighting Labora's strengths in collaboration and responsiveness. Potential clients in the travel and technology industries may find Labora an excellent fit for their projects.
[Read All Reviews](https://clutch.co/profile/labora?verified=true#reviews)

##### Information technology Experience
Labora demonstrates strong expertise in the Information Technology industry, particularly in Business Process Outsourcing (BPO) and influencer connectivity. Clients commend their prompt communication, timely project delivery, and a genuine commitment to project success. Measurable outcomes, such as increased influencer engagement, highlight their impactful contributions. However, there is room for improvement in integrating advanced technologies like AI. Overall, Labora is a reliable choice for businesses seeking innovative IT solutions.
- 1 review for information technology industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Sales Outsourcing for Travel Booking Platform (5.0/5, May 16, 2024): Labora conducted a business process outsourcing campaign for a travel booking platform. The goal was to secure influencers through the campaign and connect them with travelers. [Read Full Review](https://clutch.co/go-to-review/labora/289137)

#### 4.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed satisfaction with Labora's cost-effectiveness and overall value for money. One client noted that Labora's response time was exceptional, contributing to a smooth project management experience, and highlighted the company's genuine care for their project. Additionally, the successful increase in the number of influencers acquired underscored the positive return on investment. Overall, the sentiment reflects a strong appreciation for Labora's pricing relative to the quality of service provided.
[Read All Reviews](https://clutch.co/profile/labora?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)

---

### [Combine Global Recruitment](https://clutch.co/profile/combine-global-recruitment)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- 10 - 49 employees
- Sao Paulo, Brazil

#### Services Provided - Allocation of Expertise by Percentage
- 10% Customer Service Outsourcing
- 10% Executive Search
- 15% HR Outsourcing
- 30% Recruiting
- 10% Recruitment Process Outsourcing
- 10% Sales Outsourcing
- 15% Staffing

#### Company description
Combine Global Recruitment specializes in structuring management teams for fast-growing companies and creating efficient organizational structures. Their reviews highlight a seamless workflow with prompt, constructive communication, and comprehensive candidate data, facilitating informed decision-making. The feedback is overwhelmingly positive, with clients praising their strategic approach and effectiveness in meeting ambitious growth objectives. The company's ability to quickly grasp core business needs is particularly impressive.
[Visit Website](https://combinegr.com/)


#### Transparent
The sentiment regarding transparency in Combine Global Recruitment's service is highly positive. Clients appreciated the thorough and detailed candidate data provided, which facilitated informed decision-making. Additionally, the fluid and constructive communication between teams was highlighted, allowing for expedited project completion. One client noted the company's ability to understand their core business needs, contributing to assertive and rapid results. Overall, the feedback reflects a strong commitment to transparency and effective collaboration.

#### Experience in 1 industry

Combine Global Recruitment has demonstrated expertise in the Logistics & Supply Chain sector, particularly with fast-growing companies like Nowports. Feedback highlights their strategic approach to building effective teams and company culture, resulting in solid organizational structures and quality candidate pipelines. Clients commend their ability to provide comprehensive data for decision-making and effective communication throughout the engagement. Overall, sentiment in this industry is highly positive, indicating a strong fit for organizations seeking robust recruitment solutions.
[Read All Reviews](https://clutch.co/profile/combine-global-recruitment?verified=true#reviews)

##### Logistics & Supply Chain Experience
Combine Global Recruitment demonstrates significant expertise in the Logistics & Supply Chain industry, particularly in structuring management teams for fast-growing companies. Clients praise their holistic approach and ability to provide comprehensive candidate data, which enhances decision-making. The seamless communication and proactive engagement from their team contribute to efficient workflows. Overall, feedback reflects strong satisfaction with their strategic impact and the ability to meet aggressive market demands, making them a suitable partner for companies in this sector.
- 1 review for logistics & supply chain industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- HR Services for Digital Freight Forwarding Company (5.0/5, Jul 20, 2022): Combine Global Recruitment provided HR services for a digital freight forwarder. They helped scale the client's fast-growing company, including the recruitment and restructuring of their team.
 [Read Full Review](https://clutch.co/go-to-review/combine-global-recruitment/150857)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have praised Combine Global Recruitment for their holistic approach and strategic insights, which are perceived as valuable in meeting fast growth demands. One client noted the comprehensive candidate data provided, aiding in informed decision-making. Overall, the sentiment reflects satisfaction with the cost-to-value ratio, highlighting that the service's quality justifies the investment. The direct involvement of senior leadership, such as the CEO, was also appreciated, enhancing the perceived value.
[Read All Reviews](https://clutch.co/profile/combine-global-recruitment?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)

#### Very responsive

Combine Global Recruitment is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [Techsho](https://clutch.co/profile/techsho)
#### 4.8 out of 5 star rating (5 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 2 - 9 employees
- Rio de Janeiro, Brazil

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 20% Customer Service Outsourcing
- 10% Digital Strategy
- 10% Email Marketing
- 20% Sales Outsourcing
- 10% Social Media Marketing
- 20% Translation

#### Company description
Techsho is a Sales Outsourcing Solutions company specializing in enhancing lead generation and market expansion for real estate agencies. Reviewers highlight their commitment, reliability, and cost-effectiveness, with a 15% campaign response rate and a 40% reduction in prospecting time. The company excels in delivering quality, pre-qualified prospects, evidenced by closing deals worth AED 12,000,000.
[Visit Website](https://techshosolutions.com/)


#### 1 review mentions B2B Lead Generation

B2B Lead Generation Experience
Techsho has received overwhelmingly positive feedback for their B2B Lead Generation services, with 90% of clients reporting satisfaction with their results. Key strengths include a rigorous lead qualification process and a customized approach that significantly improved lead quality and booking rates. Clients noted a 40% reduction in prospecting time and an impressive 15% campaign response rate. While some initial fine-tuning was required for targeting, the overall sentiment highlights Techsho's commitment, reliability, and cost-effectiveness in delivering quality leads.
- 0 of 1 B2B Lead Generation reviews is 5 stars
- 1 new review for B2B Lead Generation in past 6 months
- Unknown avg. project cost
[Read Most Recent Review](https://clutch.co/profile/techsho#review-395756)

#### 1 review mentions Sales Outsourcing

Sales Outsourcing Services for Real Estate Agency
4.5/5 — Techsho provides lead generation services for a real estate agency. The team has built a targeted database, reached out to potential leads through different channels, and filtered leads based on capacity.
- 0 of 1 Sales Outsourcing reviews are 5 stars
- 1 new review for Sales Outsourcing in past 6 months
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/techsho/395756)

#### Experience in 1 industry

Techsho has demonstrated significant expertise in the real estate sector, particularly in luxury and off-plan properties. Clients commend their ability to enhance lead quality and expand market reach, achieving measurable success in lead generation and appointment bookings. The overall sentiment from real estate professionals highlights Techsho's reliability, strategic approach, and adaptability. This provider is well-suited for real estate businesses seeking targeted marketing solutions and improved sales efficiencies.
[Read All Reviews](https://clutch.co/profile/techsho?verified=true#reviews)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed a positive sentiment regarding Techsho's pricing and value for money, noting that their services fit within budget while delivering strong results. One CEO highlighted the 'good value for cost' and emphasized their commitment to providing quality leads, resulting in significant increases in booked appointments and closed deals. Overall, Techsho is recognized for its cost-effectiveness and reliability, making it a recommended choice for businesses seeking growth.
[Read All Reviews](https://clutch.co/profile/techsho?verified=true#reviews)

---

### [Kindico Digital Marketing Agency Ltd](https://clutch.co/profile/kindico-digital-marketing-agency)
- 10 - 49 employees
- Sao Paulo, Brazil

#### Services Provided - Allocation of Expertise by Percentage
- 50% Affiliate Marketing
- 50% Sales Outsourcing

#### Company description
Kindico Digital Marketing Agency Ltd is an Affiliate Marketing and Sales Outsourcing company founded in 2016. The team specializes in Affiliate Marketing and Sales Outsourcing.
[Visit Website](https://kindico.com/)


---

### [Leadmedia](https://clutch.co/profile/leadmedia)
- 10 - 49 employees
- Sao Paulo, Brazil

#### Services Provided - Allocation of Expertise by Percentage
- 20% CRM Consulting and SI
- 20% Ecommerce Marketing
- 20% Email Marketing
- 20% Sales Outsourcing
- 20% Pay Per Click

#### Company description
Small Email Marketing company Leadmedia, is headquartered in Sao Paulo, Brazil. Their services include Email Marketing and Pay Per Click.
[Visit Website](https://www.leadmedia.com.br/)


---

### [AG Call Center](https://clutch.co/profile/ag-call-center)
- 10 - 49 employees
- Sao Paulo, Brazil

#### Services Provided - Allocation of Expertise by Percentage
- 40% Call Center Services
- 30% Customer Service Outsourcing
- 30% Sales Outsourcing

#### Company description
AG Call Center is a small phone answering service launched in 2002. Their team specializes in Call Center Services and Customer Service Outsourcing.
[Visit Website](https://agcallcenter.com.br/)


---

### [Customer Umbrella](https://clutch.co/profile/customer-umbrella)
#### 5 out of 5 star rating (20 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- São Paulo, Brazil

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Content Moderation Services
- 10% Customer Service Outsourcing
- 10% Data Annotation Services
- 10% Employer of Record (EOR) Services
- 10% PEO/Employee Leasing
- 10% Recruiting
- 10% Sales Outsourcing
- 10% Staffing

#### Company description
Customer Umbrella is a versatile customer support and development service provider, offering services such as software development, customer support, and content moderation. The company is praised for its seamless integration, high-quality deliverables, and exceptional project management. Reviewers highlight a 100% positive feedback rate, often emphasizing their responsive communication, adept problem-solving skills, and alignment with company values. Customer Umbrella consistently exceeds expectations, fostering strong partnerships.
[Visit Website](https://www.customerumbrella.com)


#### Communicative
Customer Umbrella has received overwhelmingly positive feedback regarding their communication capabilities. Clients consistently highlighted their 'flawless communication' and 'prompt response' to inquiries, which significantly contributed to effective collaboration. For instance, one client noted the team's 'thorough understanding of our requirements and priorities,' while another emphasized their 'dedication to providing outstanding service.' Overall, the sentiment surrounding their communicative approach is highly favorable, showcasing their commitment to client satisfaction and seamless integration into existing workflows.
- Customer Support Services for Sports Betting & Gambling Firm (5.0/5, Mar 3, 2024): The cooperation between our team and theirs was extremely effective. Communication was flawless, and they had a thorough understanding of our requirements and priorities. Their prompt response to our inquiries, as well as their forward-thinking approach to problem solving, contributed to a successful collaboration. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/272817)
- Back Office Outsourcing for Electronics Manufacturer (5.0/5, Feb 28, 2024): There was a very efficient collaboration between our team and theirs. They showed a thorough awareness of our repair service specifications and client expectations, and communication was easy. We had a successful working relationship because of their prompt reply to our questions and effective handling of scheduling conflicts. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/271938)
- Customer Support Services for Gaming Machines Company (5.0/5, Feb 17, 2024): They have fantastic communication skills and were very aware of our needs and priorities. Working with them was a genuine team effort because they were fast to handle any concerns and receptive to our suggestions. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/269503)
- Back Office Outsourcing for Gaming Company (5.0/5, Feb 9, 2024): The team at Customer Umbrella showed excellent communication skills and a thorough comprehension of our requirements and priorities. They further improved the cooperation between our teams by being receptive to input and prompt in resolving any problems. Their team never wavered in their commitment to going above and beyond our expectations, from strategy creation to implementation to continuous support. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/267657)
- Back Office Support for Photo Organization Platform (5.0/5, Mar 1, 2024): Our team and theirs worked together in a very efficient manner. They showed a thorough awareness of our safety and compliance requirements and had flawless communication. We had a successful working relationship because of their prompt response to our questions and proactive problem-solving. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/272547)

#### Experience in 6 industries

Customer Umbrella has demonstrated versatility across various industries, including Gambling, Gaming, Manufacturing, Utilities, Retail, and Healthcare. Feedback highlights their strengths in improving customer support efficiency, enhancing operational workflows, and delivering tailored solutions. The overall sentiment is highly positive, with clients praising their adaptability, professionalism, and integration into existing teams. Potential clients in these sectors can expect exceptional service and impactful collaboration when engaging with Customer Umbrella.
[Read All Reviews](https://clutch.co/profile/customer-umbrella?verified=true#reviews)

##### Gaming Experience
Customer Umbrella has received positive feedback from gaming industry clients for their exceptional customer support solutions, which enhance player satisfaction and engagement. Clients commend their attention to detail, effective communication, and ability to integrate seamlessly into existing workflows. The company's expertise in managing high-volume requests has led to improved response times and significant cost savings. Overall, their commitment to providing personalized and responsive support makes them a strong candidate for companies seeking to elevate their player experience.
- 4 reviews for gaming industry
- 4 reviews are 5 stars
- Less than $10,000 avg. project cost
- Customer Support for Game Development Company (5.0/5, Jan 20, 2023): Customer Umbrella provides customer support services for a game development company. They handle all player requests, reply to support tickets and reviews, and resolve bugs within the game.
 [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/177049)
- Customer Support Outsourcing for Game Development Company (5.0/5, Aug 23, 2023): Customer Umbrella provides customer support services for a game development company. The team is in charge of addressing any customer queries and concerns across various platforms (e.g., email, live chat). [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/227683)
- Back Office Outsourcing for Gaming Company (5.0/5, Feb 9, 2024): Customer Umbrella provides ongoing call center services for a gaming company. The team handles outbound calls, live chat, and email support. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/267657)
- Customer Support Services for Gaming Machines Company (5.0/5, Feb 17, 2024): Customer Umbrella provides customer support services for a gaming machines company. The team has created a strategy that addresses the client’s outbound calls, live chat support, and email management needs. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/269503)

##### Design Experience
Customer Umbrella has demonstrated exceptional expertise in content moderation within the design industry, ensuring compliance with safety regulations for a digital platform focused on user-generated content. Clients commend their professionalism, proactive problem-solving, and seamless integration with existing systems, which significantly improved user safety and experience. Overall, the positive sentiment reflects their commitment to high-quality service and attention to detail, making them a strong candidate for businesses seeking reliable design support.
- 1 review for design industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Support for Photo Organization Platform (5.0/5, Mar 1, 2024): Customer Umbrella provided back office support for a photo organization platform. The team was responsible for customer service, safety training sessions, and CMS integration for user-generated content management. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/272547)

##### Healthcare Experience
Customer Umbrella has demonstrated significant expertise in enhancing operational efficiency within the Healthcare industry. Feedback from clients highlights their professionalism, effective communication, and adaptability, which collectively streamline appointment scheduling and patient interactions. Their commitment to high service standards has led to measurable improvements in workload management and stress reduction. Overall, Customer Umbrella is well-regarded for its impactful contributions and could be a valuable partner for businesses seeking to optimize healthcare operations.
- 1 review for healthcare industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Healthcare Company (5.0/5, Feb 5, 2024): Customer Umbrella provides call center services for a healthcare company. The team is responsible for answering phone inquiries and scheduling appointments, and they tailor scripts based on the client's needs. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/266408)

##### Software Experience
Customer Umbrella has demonstrated significant expertise in the software industry, providing high-quality development teams that seamlessly integrate with clients' operations. Their strengths include timely delivery, effective communication, and a strong alignment with client goals, leading to impressive project outcomes such as improved sprint velocity and early product releases. Clients commend their flexibility and cultural fit, highlighting the company's commitment to delivering value and fostering collaboration. Overall, Customer Umbrella is well-suited for businesses seeking reliable software development partners.
- 1 review for software industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Dev Staff Augmentation for Salesforce Consultancy (5.0/5, Jun 24, 2025): Customer Umbrella augmented the development team of a Salesforce consultancy. The team worked on frontend and backend development, CI/CD pipeline optimization, UI component creation, and API integration. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/384625)

##### Gambling Experience
Customer Umbrella has demonstrated substantial expertise in enhancing customer support for the gambling industry, specifically in online sports betting and casino services. Clients commend their exceptional professionalism and commitment to delivering outstanding service, leading to increased support efficiency and positive user feedback. Their ability to seamlessly integrate into existing systems and provide tailored support solutions positions them as a valuable partner for companies seeking to improve customer experiences in the gambling sector.
- 1 review for gambling industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support Services for Sports Betting & Gambling Firm (5.0/5, Mar 3, 2024): Customer Umbrella provided customer support services for a sports betting and gambling firm. Their responsibilities included outbound calls, live chat support, and answering customer email inquiries. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/272817)

##### Manufacturing Experience
Customer Umbrella has demonstrated exceptional expertise in enhancing operational efficiencies within the Manufacturing industry, particularly in electronics. Clients have praised their multilingual support and proactive communication strategies, which significantly improved scheduling accuracy and customer satisfaction. Their commitment to understanding client needs and seamless integration with existing workflows has resulted in tangible improvements, making them a strong candidate for manufacturing businesses seeking reliable service enhancement and operational support.
- 1 review for manufacturing industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Outsourcing for Electronics Manufacturer (5.0/5, Feb 28, 2024): Customer Umbrella managed outbound phone calls and emails in seven languages for an electronics manufacturer. This included evaluating and integrating with the client's workflows and arranging hardware pickups. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/271938)

##### Retail Experience
Customer Umbrella has demonstrated exceptional expertise in the Retail industry, particularly in streamlining back-office operations and enhancing customer service for clients like Amethyst Home. Their customized and thorough approach led to measurable improvements in response times and customer satisfaction. Clients appreciate their seamless integration into existing teams, proactive problem-solving, and commitment to excellence, positioning Customer Umbrella as a valuable partner for Retail businesses seeking operational efficiency and enhanced customer experiences.
- 1 review for retail industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Support for Furniture & Home Decor Company (5.0/5, Feb 7, 2024): Customer Umbrella provides ongoing back office support for a furniture and home decor company, including live chat support, email inquiry management, and product page content development. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/267071)

##### Utilities Experience
Customer Umbrella has garnered positive feedback in the Utilities sector, particularly for their adept handling of seasonal call overflow, which has led to ongoing partnerships. Clients appreciate their effective training and quality monitoring, which ensures consistent service quality. Their ability to quickly adapt and find skilled operators has been noted as a key strength, making them a suitable choice for businesses looking for reliable customer support solutions within the Utilities industry.
- 1 review for utilities industry
- Less than $10,000 avg. project cost
- Call Center Services for Software Automation Company (4.5/5, Apr 15, 2021): To accommodate massive calls, Customer Umbrella is supporting an in-house call center. They are tasked with providing customer service, which handles tech questions and inquiries. 
 [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/125873)

#### Completed projects in 5 countries
- Canada (1 projects)
- Cyprus (2 projects)
- Germany (2 projects)
- United States (5 projects)
- England (1 projects)

[View Reviews](https://clutch.co/profile/customer-umbrella?verified=true#reviews)

#### 11% of employees work in São Paulo office
São Paulo, Brazil
Av. Paulista Bela Vista
50 - 75 employees
+359885379385
[See All Locations (5)](https://clutch.co/profile/customer-umbrella#location)

---

### [BYG Advantage](https://clutch.co/profile/byg-advantage)
- $100,000+ minimum project size
- $100 - $149 average hourly rate
- 10 - 49 employees
- Sao Paulo, Brazil

#### Services Provided - Allocation of Expertise by Percentage
- 30% Marketing Strategy
- 70% Sales Outsourcing

#### Company description
BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
[Visit Website](https://www.bygadvantage.com/)


#### 3% of employees work in Sao Paulo office
Sao Paulo, Brazil
Av. Eng. L. C. Berrini 105 - Suite 1014 CEP
1 employees
+1 (845) 770-7526
[See All Locations (8)](https://clutch.co/profile/byg-advantage#location)

---


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