# Top Virtual Assistant Services in the United Kingdom Recommended Virtual Assistant companies in United Kingdom include Top Customer Service, Task Virtual, Hexaware Technologies, Verbatim Virtual Receptionists, SmartPA, PREMIUMHELP, Oneresource (Oneresource Virtual Assistants Ltd), Arise, Medical PA, Data Alike. From London’s financial and media scene to Manchester’s fast-growing tech corridor and Edinburgh’s fintech ecosystem, the U.K. is a leading market for professional virtual assistant services. Whether you need inbox and calendar management, bookkeeping support, client onboarding, or a remote personal assistant, Clutch helps you find trusted partners. Our directory features verified reviews, detailed service focus, and transparent pricing so you can quickly shortlist U.K.-based virtual office assistant providers that match your needs. Use filters for budget, hourly rate, location, and industry to zero in on the right fit for administrative outsourcing in the U.K. Explore broader BPO options or go straight to virtual secretary services here: • Top Virtual Assistant Services • Virtual Assistant Services in London • Virtual Assistant Services in Manchester • Virtual Assistant Services in Birmingham • U.K. Virtual Assistant Services for Business Services We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Virtual Assistant Services in the United Kingdom Ratings Updated: Jul 15, 2026 ### [Top Customer Service](https://clutch.co/profile/top-customer-service) #### 5 out of 5 star rating (68 reviews) - $1,000+ minimum project size - 250 - 999 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 55% Customer Service Outsourcing - 15% Data Annotation Services #### Company description Top Customer Service is a Business Process Outsourcing company renowned for its excellent administrative support services, specializing in back office services. With a high satisfaction rate reflected in over 90% positive reviews, clients praise their professionalism, responsiveness, and ability to enhance communication processes, with 80% of reviewers noting improved response times and client satisfaction. Their commitment to understanding client needs and delivering tailored solutions is a recurring theme across feedback. [Visit Website](https://bpo.topcustomerservice.com/) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) - $10,000 to $49,000 (18 reviews) - $50,000 to $199,999 (11 reviews) - $200,000 to $999,999 (6 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive Top Customer Service is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Canada (13 projects) - France (1 projects) - United States (18 projects) This provider is available in 35 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 20 languages: - English - Spanish - Arabic - Hindi - Russian - Japanese - German - Javanese - Korean - French - Turkish - Italian - Ukrainian - Kannada - Romanian - Maithili - Hebrew - Estonian - Finnish - Swedish [View Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) #### 14% of employees work in London office London, England 40 Wenlock Road MASBROUGH STREET 101 - 150 employees 8889730077 [See All Locations (4)](https://clutch.co/profile/top-customer-service#location) --- ### [Task Virtual](https://clutch.co/profile/task-virtual) #### 5 out of 5 star rating (65 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Call Center Services - 10% Data Annotation Services - 20% Sales Outsourcing - 20% Search Engine Optimization #### Company description Task Virtual is a company specializing in Business Process Outsourcing, offering Remote Back Office Solutions and Administrative Support Services. Reviews indicate an overwhelmingly positive response, with clients praising their seamless integration and proactive approach. Approximately 90% of feedback highlights their adaptability and responsiveness, while many reviewers commend their ability to enhance operational efficiency and improve client communication processes. [Visit Website](https://www.taskvirtual.com/virtual-assistant-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-virtual-assistant-uk) #### Patient Client feedback regarding Task Virtual highlights a strong sentiment of patience and professionalism in their approach to managing patient communications. One client noted, 'Their representatives consistently communicated with professionalism, patience, and empathy, which is especially important when interacting with patients.' Additionally, the team's ability to adjust to changing requirements without disruption further exemplified their commitment to patient support. Overall, clients expressed high satisfaction with Task Virtual's reliability and their proactive engagement in improving patient experiences. #### 4 reviews mention Back Office Outsourcing SEO, Lead Gen & Virtual Assistant for EHS Software Firm 5.0/5 — Task Virtual provided SEO, lead generation, and virtual assistant services for an EHS software company. They identified prospects, recommended content improvements, and provided administrative support. - 4 of 4 Back Office Outsourcing reviews are 5 stars - 2 new reviews for Back Office Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/task-virtual/467726) #### Experience in 9 industries Task Virtual has demonstrated expertise across various industries, particularly in Information Technology, Healthcare, Consumer Products, Financial Services, Education, and Marketing. Clients consistently highlight their ability to streamline operations, enhance customer communication, and optimize administrative workflows, resulting in improved efficiency and client satisfaction. Overall sentiment is highly positive, especially in IT and healthcare, where their nuanced understanding of industry-specific challenges has led to significant operational improvements. [Read All Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) ##### Business services Experience Task Virtual has received positive feedback for their expertise and strengths in the Business services industry, particularly in providing effective virtual assistance for online training and marketing efforts. Clients appreciate their thorough knowledge, professionalism, and empathetic communication, highlighting their ability to enhance project outcomes and client engagement. Overall, the sentiment is highly favorable, suggesting that Task Virtual is a strong fit for businesses seeking reliable support in marketing and sales strategy. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Copywriting and Marketing for Online Courses (5.0/5, May 17, 2019): Task Virtual wrote sales descriptions for online courses and developed promotional strategies to convert prospects into clients. [Read Full Review](https://clutch.co/go-to-review/task-virtual/105373) ##### Arts, entertainment & music Experience Task Virtual demonstrates significant expertise in the Arts, entertainment & music industry, providing tailored market research and insights. Clients, such as Riverside Theatres, praised their excellent project management and data-driven analysis, which helped refine marketing strategies and identify new audience segments. The company's strong alignment with client values and high ratings indicate a reliable partner for organizations seeking to enhance their impact in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Market Research for Performing Arts Venue (5.0/5, Mar 11, 2025): Task Virtual conducted market research for a performing arts venue. The team conducted audience surveys, competitor analysis, and trend research. They also worked on a market analysis report. [Read Full Review](https://clutch.co/go-to-review/task-virtual/358669) ##### Information technology Experience Task Virtual demonstrates significant expertise in the Information Technology sector, particularly in cybersecurity support services. Clients commend their dedicated team for effectively enhancing customer service response times, resulting in improved customer satisfaction. Their proactive communication, timely project delivery, and thorough understanding of the cybersecurity landscape are notable strengths. Overall, client sentiment reflects a strong alignment of company values and a positive impact on operations, making Task Virtual a commendable choice for businesses in the IT industry. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Cybersecurity Service Provider (5.0/5, Mar 15, 2025): Task Virtual provided customer service operations support for a cybersecurity service provider. The team provided 24/7 customer service via live chat, email, and phone, along with regular feedback reports. [Read Full Review](https://clutch.co/go-to-review/task-virtual/359911) ##### Advertising & marketing Experience Task Virtual demonstrates strong expertise in the Advertising & marketing sector, as evidenced by their ability to enhance client productivity through efficient back-office solutions. Clients praise their responsiveness, project management skills, and tailored services that align with specific industry needs. The positive sentiment reflects satisfaction with their impact on strategic brand development and overall client satisfaction, making Task Virtual a compelling choice for businesses seeking to optimize their marketing operations. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Creative Design Agency (5.0/5, May 17, 2022): Task Virtual provides BPO services for a creative design agency. Their task includes handling customer calls, creating SMM posts, and conducting market research, among others. [Read Full Review](https://clutch.co/go-to-review/task-virtual/19313) - Back Office Outsourcing for Marketing Consultancy Firm (5.0/5, Mar 15, 2025): Task Virtual provided back office outsourcing services for a marketing consultancy. They handled administrative tasks, managed databases, assisted with project coordination, and organized marketing materials. [Read Full Review](https://clutch.co/go-to-review/task-virtual/359903) ##### Beauty & Cosmetics Experience Task Virtual has received positive feedback from clients in the Beauty & Cosmetics industry, highlighting their expertise in market research, content creation, and platform management. Clients commend their strong communication skills and dedication to collaboration, fostering a team-oriented environment. Notably, their ability to adapt to client needs and provide high-quality, visually appealing designs has significantly impacted business growth. Overall, Task Virtual is positioned as a reliable partner for companies in the Beauty & Cosmetics sector seeking to enhance their online presence. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Web Dev, Market Research & Graphic Design for Cosmetics Company (5.0/5, Feb 19, 2025): Task Virtual has built a website for a cosmetics company. They've also created content and course material and performed market research. [Read Full Review](https://clutch.co/go-to-review/task-virtual/353733) ##### IT Services Experience Task Virtual demonstrates strong expertise in providing IT services, particularly in research, data entry, and virtual assistance. Client feedback highlights their cost-effectiveness, accuracy, and impressive efficiency improvements of 70-80%. The provider's responsive communication and coordination skills contribute to a positive workflow experience. Given their strengths, Task Virtual appears to be a suitable partner for businesses seeking reliable IT service solutions. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for Coaching Company (5.0/5, Apr 28, 2022): Task Virtual provided a virtual assistant for a coaching company. The work entailed research, data entry, content creation, and social media activities.  [Read Full Review](https://clutch.co/go-to-review/task-virtual/16966) ##### Healthcare Experience The company demonstrates strong expertise in providing back office services specifically tailored for the Healthcare industry. Clients appreciate their ability to save both time and costs, with one client reporting savings of $7,000-$8,500 monthly and a reduction of 40 hours in administrative tasks. Overall sentiment reflects satisfaction with the quality of work and customer service, despite occasional delays in response time. This indicates a solid fit for healthcare organizations seeking efficient and reliable support. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - Payroll, Data Entry, and Personnel Services for Healthcare Firm (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/task-virtual/145927) ##### Legal Experience Task Virtual has received positive feedback from clients in the Legal industry, highlighting their expertise in back-office services, particularly in medical billing. Clients appreciate their quick turnaround and quality of work, which has resulted in significant time savings—averaging 20 hours weekly—and enhanced customer acquisition. Their proactive suggestions contribute to smoother operations, making them a valuable partner for firms seeking efficient and reliable support in legal services. - 1 review for legal industry - Less than $10,000 avg. project cost - Medical Billing Assistance for Legal Company (4.5/5, Aug 18, 2017): [Read Full Review](https://clutch.co/go-to-review/task-virtual/138036) ##### Financial services Experience Task Virtual demonstrates strong expertise in the Financial services industry, particularly in SEO strategies tailored for financial modeling. Clients report significant improvements in website visibility and lead generation, reflecting the company’s effective approach to enhancing online presence. Their project management is praised for timely delivery and excellent communication. Overall, Task Virtual is well-suited for organizations seeking to bolster their digital strategies within the financial sector. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SEO Services for Financial Services Company (5.0/5, Sep 13, 2025): Task Virtual provided SEO services for a financial services company. The team handled keyword research, on-page optimization, backlink building, and performance tracking. They also provided progress reports. [Read Full Review](https://clutch.co/go-to-review/task-virtual/405599) ##### Consumer products & services Experience Task Virtual has demonstrated significant expertise in the Consumer products & services industry, particularly in enhancing online visibility for companies like PESTUK. Their comprehensive SEO strategies resulted in increased organic traffic and improved search rankings, showcasing their strengths in tailored solutions and project management. Clients appreciate their proactive approach, clear communication, and data-driven tactics, which foster long-term success. Overall, Task Virtual is well-suited for businesses seeking impactful digital marketing strategies in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SEO Services for Pest Control Company (5.0/5, Dec 17, 2025): Task Virtual provides SEO services for a pest control company. The team conducts keyword research, performs on-page optimization, and builds links to increase the client's online visibility and traffic. [Read Full Review](https://clutch.co/go-to-review/task-virtual/426043) ##### Education Experience Task Virtual has received positive feedback from clients in the Education industry, highlighting their expertise in enhancing operational efficiency and customer support for educational technology and training providers. Clients reported improved customer satisfaction, effective management of online courses, and successful marketing strategies, resulting in substantial subscriber growth. Overall, the sentiment is highly favorable, emphasizing Task Virtual's ability to streamline operations and provide valuable support, making them a strong candidate for organizations seeking reliable partners in the Education sector. - 3 reviews for education industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Udemy Course Creation for Certification Training Firm (5.0/5, Mar 26, 2019): Task Virtual created online education courses via Udemy and currently manages an online platform. [Read Full Review](https://clutch.co/go-to-review/task-virtual/79233) - 24-hour Customer Service for Education Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/task-virtual/145872) - Virtual Assistant Services for EdTech Company (5.0/5, Mar 28, 2025): Task Virtual provided virtual assistants for an educational technology company. They managed customer inquiries, organized online training sessions, and streamlined internal communication. [Read Full Review](https://clutch.co/go-to-review/task-virtual/363545) #### 5% of employees work in London office London, England Brixton Hill 2 - 5 employees 3472846666 [See All Locations (17)](https://clutch.co/profile/task-virtual#location) --- ### [Hexaware Technologies](https://clutch.co/profile/hexaware-technologies) - 10,000+ employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 5% Custom Software Development - 20% AI Development - 10% Back Office Outsourcing - 10% Cloud Consulting & SI - 10% Application Management & Support - 5% ERP Consulting and SI - 20% IT Managed Services - 5% Cybersecurity - 15% IT Strategy Consulting #### Company description Established in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence. [Visit Website](https://www.hexaware.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 2% of employees work in London office London, England Level 19, Canary Wharf, 40 Bank Street, London, Post Code E14 5NR, United Kingdom 151 - 200 employees [See All Locations (20)](https://clutch.co/profile/hexaware-technologies#location) --- ### [Verbatim Virtual Receptionists](https://clutch.co/profile/verbatim-virtual-receptionists) #### 4.8 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Thatcham , England #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 68% Call Center Services - 10% Customer Service Outsourcing - 12% Sales Outsourcing #### Company description Verbatim Virtual Receptionists is a company specializing in call handling and virtual receptionist services. With a strong emphasis on integration and flexibility, they have been praised for their efficiency and professionalism. Approximately 90% of reviewers highlight their ability to reduce client wait times and filter unwanted calls, while 80% commend their exceptional customer service and responsiveness to feedback. [Visit Website](https://verbatim-cc.co.uk?utm_source=clutch&utm_medium=clutch&utm_campaign=clutch) #### High-quality work Clients consistently praise Verbatim Virtual Receptionists for delivering high-quality work, particularly highlighting the professionalism and training of their receptionists. One client noted, "The quality of their receptionists really stands out," and emphasized their effective handling of increased call volumes during peak times without missing any calls. Overall, the sentiment reflects strong satisfaction with the service quality and responsiveness, reinforcing Verbatim's reputation as a reliable partner in managing client communications. - Overflow Call Handling for Outsourcer (5.0/5, Apr 24, 2020): The quality of their receptionists really stands out. They put all their staff through a comprehensive call handling and service course which really shows when compared to other companies we have experienced. With the recent virus outbreak, they really came into their own as our call volumes were almost 10 times higher than usual for almost 2 weeks. [Read Full Review](https://clutch.co/go-to-review/verbatim-virtual-receptionists/68894) #### Experience in 2 industries Verbatim Virtual Receptionists has received positive feedback across various industries, notably IT outsourcing and software development. Clients commend their adaptability, professionalism, and quality of service, with specific praise for their ability to efficiently manage overflow calls and filter low-priority inquiries. The overall sentiment is highly favorable, particularly for businesses seeking to improve customer service and operational efficiency. Their proficiency in CRM integration and responsiveness to client feedback further enhances their reputation as a reliable partner in these sectors. [Read All Reviews](https://clutch.co/profile/verbatim-virtual-receptionists?verified=true#reviews) ##### IT Services Experience Verbatim Virtual Receptionists demonstrates strong expertise in the IT services sector, particularly in providing efficient call handling and CRM integration for outsourcing IT providers. Clients praise their professionalism, responsiveness, and the quality of their receptionists, which significantly enhances client satisfaction and operational efficiency. The ability to manage increased call volumes effectively, especially during peak times, underscores their reliability. Overall, their commitment to improvement and seamless workflows positions them as a valuable partner for IT service providers seeking enhanced customer support solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Overflow Call Handling for Outsourcer (5.0/5, Apr 24, 2020): An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM system. [Read Full Review](https://clutch.co/go-to-review/verbatim-virtual-receptionists/68894) ##### Software Experience Verbatim Virtual Receptionists demonstrates strong expertise in filtering calls, particularly for software companies needing efficient communication solutions. Clients appreciate their personable approach and responsiveness, which enhances project management efficiency. The positive feedback highlights their ability to adapt services to client needs, ultimately allowing clients to focus on core operations. Overall, their commitment to understanding client goals positions them as a valuable partner for businesses in the Software industry. - 1 review for software industry - $10,000 – $49,000 avg. project cost - Call-Answering for Education Software Developers (4.5/5, Apr 21, 2020): Verbatim Virtual Receptionists provide answering services to the client. They field all the client’s calls and transfer them to the in-house team as appropriate.  [Read Full Review](https://clutch.co/go-to-review/verbatim-virtual-receptionists/65345) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Verbatim Virtual Receptionists' cost-effectiveness and value for money. One client noted their affordable pricing coupled with flexible integration services, which impressed decision-makers. Another stated they invest between $5,000-$6,000 annually, emphasizing satisfaction with the time saved and improved focus on customer support. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided, with clients appreciating the personal touch and responsiveness to feedback. [Read All Reviews](https://clutch.co/profile/verbatim-virtual-receptionists?verified=true#reviews) - $10,000 to $49,000 (2 reviews) --- ### [SmartPA](https://clutch.co/profile/smartpa) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Edinburgh , Scotland #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 30% Call Center Services - 35% Finance & Accounting Outsourcing (FAO) #### Company description SmartPA is a company specializing in providing personalized support services, including administrative and customer service roles, to businesses seeking flexibility in scaling their operations. The overall feedback is overwhelmingly positive, with a strong focus on their seamless integration into client teams and their ability to enhance business growth. Approximately 100% of the feedback highlights their exceptional communication and commitment to client success. [Visit Website](https://www.smart-pa.com/uk) #### Hard working Clients have consistently noted the hard work and dedication of SmartPA's team members. One client emphasized that the PAs seem to work solely for them, despite having other clients, which highlights their commitment. Additionally, the PAs are described as hyper-communicative, never missing deadlines, and integrating seamlessly into the client's business. This strong work ethic has led to significant positive outcomes, including the renewal of key contracts, demonstrating their effectiveness and reliability. #### Experience in 1 industry SmartPA has demonstrated expertise in franchise consulting and related sectors, providing tailored support that enhances customer service and lead generation. Clients note the seamless integration of SmartPA's assistants into their teams, reflecting high levels of communication and reliability. Overall sentiment is positive, particularly regarding their impact on key account management and business growth. Their services are well-suited for industries seeking flexible support to scale operations efficiently. [Read All Reviews](https://clutch.co/profile/smartpa?verified=true#reviews) ##### Other industries Experience SmartPA has received positive feedback from clients in the Other industries sector, highlighting their ability to integrate seamlessly with internal teams. Clients appreciate the high level of personal service and communication, noting that SmartPA PAs contribute significantly to lead generation and appointment scheduling. Their expertise has directly impacted client success, including contract renewals and new client acquisition. Overall, SmartPA is regarded as a valuable asset for businesses looking for flexible support and effective team integration. - 1 review for other industries industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO & Lead Generation for Franchise Consulting Firm (5.0/5, Nov 18, 2020): SmartPA provides ongoing support and personal assistance services for a franchise consulting firm. They help answer calls, provide customer service, set appointments, manage a database, and do lead generation. [Read Full Review](https://clutch.co/go-to-review/smartpa/117549) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients report that SmartPA provides exceptional value for money, with one CEO noting an investment of approximately $100,000 leading to significant business growth and successful contract renewals. The seamless integration of PAs into their teams was highlighted as a key benefit, offering high-level personal service without the need for premium pricing. Overall, clients express strong satisfaction with the cost-effectiveness of SmartPA's services, recommending their flexible support for businesses looking to scale. [Read All Reviews](https://clutch.co/profile/smartpa?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [PREMIUMHELP](https://clutch.co/profile/premiumhelp) #### 5 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Manchester, England #### Services Provided - Allocation of Expertise by Percentage - 60% Back Office Outsourcing - 10% Customer Service Outsourcing - 10% Graphic Design - 20% Social Media Marketing #### Company description PREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved. [Visit Website](https://premiumhelp.co/) #### Communicative The feedback regarding PREMIUMHELP's communication reflects a highly positive sentiment. Clients noted the ease of communication and efficient workflow, with one reviewer emphasizing the daily progress reports provided by the account manager. The availability of both the virtual assistant and the account manager for queries further enhanced the collaboration experience. Overall, clients expressed satisfaction with the responsive communication style, although one suggested improvements in scheduling meetings more promptly. #### Experience in 1 industry PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support. [Read All Reviews](https://clutch.co/profile/premiumhelp?verified=true#reviews) ##### Education Experience PREMIUMHELP demonstrates significant expertise in the Education industry, particularly in enhancing online visibility for educational firms. One client praised their SEO services, highlighting improved website rankings and increased organic traffic, which ultimately led to higher sales. The team's effective communication and project management were noted as strengths, ensuring a seamless collaboration. Overall, the positive feedback reflects PREMIUMHELP's capability to deliver impactful results for businesses seeking growth in the Education sector. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - SEO Services for Career Counseling Firm (5.0/5, May 12, 2021): PREMIUMHELP handles SEO for a career counseling firm. The goal was to generate qualified leads, drive organic traffic, and rank higher on Google through articles, research keywords, and more. [Read Full Review](https://clutch.co/go-to-review/premiumhelp/147411) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing. [Read All Reviews](https://clutch.co/profile/premiumhelp?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### 12% of employees work in Manchester office Manchester, England 13th Floor, City Tower, 50 - 75 employees 9962476758 [See All Locations (4)](https://clutch.co/profile/premiumhelp#location) --- ### [Oneresource (Oneresource Virtual Assistants Ltd)](https://clutch.co/profile/oneresource-oneresource-virtual-assistants) #### 4.8 out of 5 star rating (5 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Banbury, England #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 15% Customer Service Outsourcing - 15% Email Marketing - 15% Finance & Accounting Outsourcing (FAO) - 15% Sales Outsourcing - 15% Social Media Marketing #### Company description Oneresource Virtual Assistants Ltd is a provider of Administrative Outsourcing and Remote Office Support services, particularly excelling in Virtual Office Support. Review feedback is overwhelmingly positive, highlighting their professionalism, efficiency, and personal touch in service delivery, with 100% satisfaction reported. Their ability to enhance productivity and manage administrative tasks is frequently praised, showcasing their significance as a business asset. [Visit Website](https://www.one-resource.com/) #### 1 review mentions Virtual Assistant Virtual Assistant Experience Oneresource (Oneresource Virtual Assistants Ltd) has received overwhelmingly positive feedback for their Virtual Assistant services, with 100% of reviewers highlighting exceptional professionalism and efficiency. Clients commend their ability to manage schedules and administrative tasks effectively, with 90% noting the team's friendly and approachable demeanor. Reviewers consistently mention enhanced productivity and reduced administrative burdens as key outcomes. Overall, Oneresource is recognized for their dedication, expertise, and strong alignment with client needs. - 1 of 1 Virtual Assistant reviews is 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/oneresource-oneresource-virtual-assistants#review-329441) #### 1 review mentions Back Office Outsourcing Virtual Assistant for Headhunting Co 5.0/5 — Oneresource Virtual Assistants Ltd provides research and administrative support for a headhunting company. The team's virtual assistant has managed the client's schedule, client communications, and admin tasks. - 1 of 1 Back Office Outsourcing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/oneresource-oneresource-virtual-assistants/329441) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Oneresource Virtual Assistants Ltd for their excellent value for money and competitive pricing. One client highlighted that their pricing fit within budget while delivering high-quality service, noting the team's efficiency and support over 15 years. Another client emphasized the immediate value added to their business from the outset, making it clear that Oneresource's services are perceived as a worthwhile investment, enhancing productivity and reducing administrative burdens. [Read All Reviews](https://clutch.co/profile/oneresource-oneresource-virtual-assistants?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 4 cities - Portsmouth, England (1 projects) - Oxford, England (1 projects) - London, England (2 projects) - Bloxham, England (1 projects) [View Reviews](https://clutch.co/profile/oneresource-oneresource-virtual-assistants?verified=true#reviews) --- ### [Arise](https://clutch.co/profile/arise) #### 4.7 out of 5 star rating (3 reviews) - $250,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Leeds, England #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 19% Call Center Services - 10% Corporate Training & Coaching - 61% Customer Service Outsourcing #### Company description Arise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly. [Visit Website](http://www.arise.com/) #### Reliable Clients have consistently noted Arise's exceptional reliability in handling outbound services. One reviewer emphasized that their greatest strength lies in their reliability, stating, 'There are no cons, but they are very reliable.' Another client described them as 'awesome and helpful,' highlighting their effectiveness in managing call traffic and generating new business. Overall, the sentiment reflects a strong confidence in Arise's dependability and service quality. - Call Waiting Support for Telecommunications Service (4.5/5, Nov 2, 2017): There are no cons, but they are very reliable. Their reliability is their greatest strength. [Read Full Review](https://clutch.co/go-to-review/arise/25389) #### Experience in 3 industries Arise demonstrates expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients praise their reliability, strong communication, and effectiveness in handling outbound sales and marketing services. In Telecommunications, they enhance call management, while in Manufacturing, they significantly improve operational efficiency. In Advertising & Marketing, their appointment-setting capabilities are noted for driving sales. Overall, feedback reflects a positive sentiment, indicating that Arise is a strong fit for organizations seeking reliable support in these sectors. [Read All Reviews](https://clutch.co/profile/arise?verified=true#reviews) ##### Telecommunications Experience In the Telecommunications sector, Arise has received positive feedback for their reliability and effectiveness in managing call traffic. Clients have praised their expertise in handling outbound services, emphasizing their ability to conduct sales calls and address customer issues efficiently. The overall sentiment reflects a strong partnership, with clients noting significant savings and dependable support, suggesting that Arise is a valuable fit for businesses seeking telecommunications solutions. - 1 review for telecommunications industry - Less than $10,000 avg. project cost - Call Waiting Support for Telecommunications Service (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/arise/25389) ##### Manufacturing Experience Clients in the Manufacturing industry commend Arise for their effective outbound marketing services that enhance business operations. Reviews highlight their ability to generate leads and resolve customer issues, resulting in significant time savings and cost reductions. Overall, clients express strong satisfaction with Arise's expertise and service quality, indicating a reliable partnership for manufacturing companies seeking to improve their outbound sales and customer engagement. - 1 review for manufacturing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Marketing Services for Manufacturing Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/arise/25265) ##### Advertising & marketing Experience Arise demonstrates strong expertise in outbound services, particularly in appointment setting, which has effectively addressed clients' needs for sales support. Feedback highlights their efficient communication and customer service, with clients reporting significant cost savings and a seamless experience. The positive sentiment surrounding Arise's ability to generate new business and handle customer issues indicates they are a reliable partner in the Advertising & marketing industry, making them a suitable choice for businesses seeking to enhance their sales efforts. - 1 review for advertising & marketing industry - $10,000 – $49,000 avg. project cost - Appointment Setting for Small Marketing Agency (4.5/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/arise/137531) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have reported strong value for money with Arise, noting significant monthly savings ranging from $100 to $5,000. One client emphasized that their experience has been 'very good,' highlighting the company's reliability and helpfulness. Despite some uncertainty around specific pricing structures, the overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, with one client mentioning a long-term partnership since 2006, indicating trust in the company’s value. [Read All Reviews](https://clutch.co/profile/arise?verified=true#reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### 33% of employees work in Leeds office Leeds, England 1 Park Row 251 - 300 employees 1+ 855-274-7301 [See All Locations (3)](https://clutch.co/profile/arise#location) --- ### [Medical PA](https://clutch.co/profile/medical-pa) #### 4.5 out of 5 star rating (1 reviews) - $25 - $49 average hourly rate - 10 - 49 employees - Harlow, England #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 35% Call Center Services - 35% Customer Service Outsourcing #### Company description Medical PA is a call center service provider specializing in handling phone calls and appointment scheduling for medical practices. Reviews indicate a high level of professionalism, with 100% of patients noting positive interactions. Clients appreciate the quick response times, typically within 10–15 minutes. However, there are occasional concerns about being put on hold without follow-up. [Visit Website](https://medical.pa/) #### Professional Overall, client feedback indicates a high level of professionalism from Medical PA, particularly in their call handling and responsiveness. The podiatrist noted that patients frequently compliment the team's professionalism, and he appreciates their prompt email communication, often receiving replies within 10–15 minutes. However, there were minor concerns regarding call transfers, where patients experienced delays. Despite this, the client strongly recommends their services, highlighting their effectiveness in saving time. #### Experience in 1 industry Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management. [Read All Reviews](https://clutch.co/profile/medical-pa?verified=true#reviews) ##### Healthcare Experience Medical PA demonstrates strong expertise in healthcare support services, particularly in managing call center operations for healthcare providers. Clients appreciate their professionalism, responsiveness, and the significant time savings they offer. One podiatrist noted improved patient interactions and reduced administrative burdens, although there were minor concerns about call transfer efficiency. Overall, Medical PA is well-regarded in the healthcare industry, making them a promising choice for those seeking reliable administrative assistance. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Call Center Services for Podiatry Clinic (4.5/5, Oct 18, 2022): A podiatry office hired Medical PA for call center services. They’ve been given a script to follow and they take all phone calls and set up appointments for the client. [Read Full Review](https://clutch.co/go-to-review/medical-pa/162874) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided. [Read All Reviews](https://clutch.co/profile/medical-pa?verified=true#reviews) - Less than $10,000 (1 reviews) --- ### [Data Alike](https://clutch.co/profile/data-alike) #### 5 out of 5 star rating (2 reviews) - < $25 average hourly rate - 10 - 49 employees - Lane End, England #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 15% Back Office Outsourcing - 10% Data Annotation Services - 30% Recruiting - 35% Staffing #### Company description Data Alike is a Business Process Outsourcing (BPO) company specializing in back-office services and administrative support. With a focus on seamless integration and high-level service, 100% of reviews highlight their competence and impressive communication. Clients note significant improvements in productivity and cost reduction, with no reported areas for improvement. [Visit Website](https://www.dataalike.com/) #### High-quality work Clients have consistently praised Data Alike for delivering high-quality work, particularly highlighting the competence and adaptability of the administrative staff provided. One client noted, 'We are always impressed by the quality of staff they provide,' emphasizing that Data Alike ensures a good match for their needs. Overall, feedback reflects strong satisfaction with the professionalism and effectiveness of the team, reinforcing the sentiment of high-quality service. - Staffing Services for Charity Healthcare Provider (5.0/5, Oct 17, 2024): We are always impressed by the quality of staff they provide. They seem to really make sure the staff they're providing match our needs. They don't send just anybody that's free. [Read Full Review](https://clutch.co/go-to-review/data-alike/323276) #### 1 review mentions Back Office Outsourcing Back Office Outsourcing for Healthcare Company 5.0/5 — Data Alike helps a healthcare company with administrative support and various back-office responsibilities. They provide and manage a team to assist with day-to-day tasks. - 1 of 1 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/data-alike/306532) #### Experience in 1 industry Data Alike has demonstrated expertise in the healthcare industry, receiving positive feedback for their administrative support services. Clients noted their ability to provide competent staff who seamlessly integrate into existing teams and efficiently manage back-office responsibilities. The overall sentiment is highly favorable, highlighting strengths in flexibility, communication, and quality of service. This makes Data Alike a strong candidate for healthcare organizations seeking reliable administrative support. [Read All Reviews](https://clutch.co/profile/data-alike?verified=true#reviews) ##### Healthcare Experience Data Alike has received positive feedback in the Healthcare industry for their expertise in providing competent administrative staff and managing back-office responsibilities. Clients commend their ability to deliver tailored solutions, flexibility, and effective communication. Successful outcomes include enhanced productivity, minimized errors, and seamless integration of services, demonstrating their strong impact on client operations. Overall, the sentiment reflects high satisfaction, making Data Alike a suitable partner for healthcare projects seeking reliable administrative support. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Unknown avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Aug 11, 2024): Data Alike helps a healthcare company with administrative support and various back-office responsibilities. They provide and manage a team to assist with day-to-day tasks. [Read Full Review](https://clutch.co/go-to-review/data-alike/306532) - Staffing Services for Charity Healthcare Provider (5.0/5, Oct 17, 2024): Data Alike provides temporary administrative staff services for a charity healthcare provider according to their timelines and requirements. [Read Full Review](https://clutch.co/go-to-review/data-alike/323276) #### Completed projects in 2 countries - Australia (1 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/data-alike?verified=true#reviews) --- ### [Atheva Services](https://clutch.co/profile/atheva-services) #### 5 out of 5 star rating (1 reviews) - $75,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Bath, England #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 30% Executive Search - 10% HR Outsourcing - 20% Recruiting - 5% Sales Outsourcing - 20% Staffing #### Company description Atheva Services is an HR outsourcing and talent solutions company, noted for its adaptability and understanding of client needs. The feedback is overwhelmingly positive, with significant improvements in lead times and cost savings reported. Approximately 100% of reviewers appreciate their proactive approach, although some suggest a more measured pace in implementation. [Visit Website](https://www.atheva.co.uk) #### Accommodating Clients have expressed a positive sentiment regarding Atheva Talent Solutions' accommodating nature. One client noted their ability to listen and adapt effectively, stating, 'They truly work to understand the way we work as a company.' They are praised for not dismissing requests, demonstrating a willingness to engage with client needs. However, one client advised that they sometimes need direction to slow down processes, emphasizing the importance of clear communication to maximize their potential. #### Experience in 1 industry Atheva Talent Solutions has demonstrated expertise primarily in the business services sector, particularly in medical recruitment. Clients commend their ability to effectively manage HR outsourcing, compliance, and administrative tasks, leading to reduced lead times and significant cost savings. Overall feedback highlights their adaptability, thorough understanding of client needs, and strong communication skills. Potential clients in the medical recruitment industry can expect dedicated support and tailored solutions from this provider. [Read All Reviews](https://clutch.co/profile/atheva-services?verified=true#reviews) ##### Business services Experience Atheva Talent Solutions exhibits strong expertise in the Business services industry, particularly in HR outsourcing and compliance support. Client feedback highlights their adaptability, effective communication, and significant impact on operational efficiency, including reduced lead times and substantial cost savings. The ongoing partnership since 2019 showcases their reliability and commitment. Potential clients in the Business services sector can expect a dedicated team that aligns well with their business needs, provided they invest time in training and collaboration. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - HR Outsourcing Services for Medical Recruitment Firm (5.0/5, Apr 10, 2020): Atheva Talent Solutions provides human resources services for a medical recruitment firm. Their work included uploading jobs to the CRM, mailing, and candidate outreach. They also do administrative tasks.  [Read Full Review](https://clutch.co/go-to-review/atheva-services/56539) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Atheva Talent Solutions as providing good value for money, citing significant savings in overhead costs and improved operational efficiency. One client reported an investment of approximately $61,000 to $66,000, resulting in contracts generating about $93,000. Their understanding of client needs and adaptability were frequently praised, although some noted a tendency to rush processes. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services. [Read All Reviews](https://clutch.co/profile/atheva-services?verified=true#reviews) #### 18% of employees work in Bath office Bath, England Upper Bristol Road 2 - 5 employees 01225588085 [See All Locations (3)](https://clutch.co/profile/atheva-services#location) --- ### [DataEntryIndia.in](https://clutch.co/profile/dataentryindiain) #### 5 out of 5 star rating (1 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 10% BI & Big Data Consulting & SI - 10% Back Office Outsourcing - 45% Data Annotation Services - 5% Generative AI - 25% Market Research - 5% Robotics Process Automation #### Company description DataEntryIndia.in is a Back Office Services provider specializing in Administrative Support Services and Business Process Outsourcing. Their reviews highlight a 99%+ data accuracy rate and effective project management, meeting deadlines consistently. They are praised for their meticulous attention to detail and scalability, with 100% of reviewers commending their communication and quality control. [Visit Website](https://www.dataentryindia.in) #### Openness Clients praised DataEntryIndia.in for their openness and transparency throughout the project. One review highlighted their 'consistent communication' and responsiveness to inquiries, which fostered a collaborative atmosphere. The client noted that it felt like working together as one team, emphasizing their commitment to keeping all stakeholders informed. Overall, the sentiment reflects a strong appreciation for the company's communication practices and their ability to maintain an open dialogue. #### 1 review mentions Back Office Outsourcing Back Office Outsourcing for Digital Marketing Agency 5.0/5 — A digital marketing agency hired DataEntryIndia.in to migrate customer data from a legacy system to a new CRM platform. The team was responsible for ensuring data accuracy exceeded 99%. - 1 of 1 Back Office Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/dataentryindiain/274621) #### Experience in 1 industry DataEntryIndia.in excels in the Advertising & Marketing industry, notably in data migration projects, showcasing expertise in CRM transitions. Clients highlight their strengths in maintaining over 99% data accuracy, exceptional project management, and effective communication. The team's meticulous attention to quality and scalability for large data volumes enhances client satisfaction. Overall sentiment reflects strong reliability and professionalism, making them a suitable partner for digital marketing agencies and similar sectors requiring data handling. [Read All Reviews](https://clutch.co/profile/dataentryindiain?verified=true#reviews) ##### Advertising & marketing Experience DataEntryIndia.in demonstrates strong expertise in the Advertising & Marketing industry, particularly in data migration and management. Clients commend their meticulous approach to quality assurance, achieving over 99% data accuracy during projects. Their ability to meet tight deadlines while maintaining clear communication enhances client satisfaction and operational efficiency. Overall, DataEntryIndia.in is well-regarded for delivering exceptional value and fostering collaborative partnerships, making them a viable choice for businesses seeking reliable marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Digital Marketing Agency (5.0/5, Mar 11, 2024): A digital marketing agency hired DataEntryIndia.in to migrate customer data from a legacy system to a new CRM platform. The team was responsible for ensuring data accuracy exceeded 99%. [Read Full Review](https://clutch.co/go-to-review/dataentryindiain/274621) #### 16% of employees work in London office London, England 86/90 Paul Street 151 - 200 employees 44 203 514 2601 [See All Locations (3)](https://clutch.co/profile/dataentryindiain#location) --- ### [CALLCARE](https://clutch.co/profile/callcare) #### 0.5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 40% Customer Service Outsourcing #### Company description CALLCARE is a UK-based company providing out-of-hours telephone answering services. While their onboarding process is reportedly effective, with initial setup conducted smoothly, reviews highlight significant shortcomings in communication and project management. Approximately 80% of feedback emphasizes poor post-implementation support, with reports of unreturned communications and unmet contractual commitments, leading to project abandonment. [Visit Website](https://www.callcare247.com/) #### Experience in 1 industry CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability. [Read All Reviews](https://clutch.co/profile/callcare?verified=true#reviews) ##### Software Experience CALLCARE demonstrates solid onboarding processes and a reasonable pricing structure, making them a potential fit for companies seeking out-of-hours support in the Software industry. However, client feedback highlights significant concerns regarding post-implementation support, communication, and staff training, which can impact service quality. While their initial service was satisfactory, the lack of responsiveness and engagement during script modifications ultimately led to project abandonment. Potential clients should weigh these factors against their needs. - 1 review for software industry - $10,000 – $49,000 avg. project cost - Call Answering Services for Software Company (0.5/5, Jun 14, 2022): CALLCARE provided call answering services for a software company. They were hired to take out-of-hours calls from clients and either route the query to the client's engineers or email it for triage. [Read Full Review](https://clutch.co/go-to-review/callcare/22770) #### 3.0 out of 5.0 rating for cost What Clients Have Said Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money. [Read All Reviews](https://clutch.co/profile/callcare?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [LiveHelpIndia](https://clutch.co/profile/livehelpindia) #### 4.5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 10% Architectural Design - 10% Back Office Outsourcing - 15% Email Marketing - 10% Market Research - 10% Sales Outsourcing - 15% Pay Per Click - 15% Search Engine Optimization - 15% Social Media Marketing #### Company description LiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit. [Visit Website](https://www.livehelpindia.com/) #### 1% of employees work in London office London, England 37 Floor 1 Canada Square 6 - 9 employees +44-7401-250008 London, England Canada Square 6 - 9 employees +44-7401-250008 [See All Locations (33)](https://clutch.co/profile/livehelpindia#location) --- ### [Virtalent](https://clutch.co/profile/virtalent) - $25 - $49 average hourly rate - 50 - 249 employees - Birmingham, England #### Services Provided - Allocation of Expertise by Percentage - 80% Back Office Outsourcing - 10% Customer Service Outsourcing - 5% Other Marketing - 5% Sales Outsourcing #### Company description Virtalent is a Back Office Outsourcing company. Their midsize team of employees is located in Birmingham, England. Their team provides Back Office Outsourcing and Customer Service Outsourcing. [Visit Website](https://virtalent.com/) --- ### [Joanne Manville Virtual Assistance](https://clutch.co/profile/joanne-manville-virtual-assistance) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Exeter, England #### Services Provided - Allocation of Expertise by Percentage - 100% Back Office Outsourcing #### Company description Joanne Manville Virtual Assistance is a Back Office Outsourcing company. They focus on Back Office Outsourcing and were launched in 2015. [Visit Website](https://joannemanville.co.uk/) --- ### [Integreon](https://clutch.co/profile/integreon) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - London , England #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing - 25% Transcription #### Company description Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription. [Visit Website](http://www.integreon.com) #### 7% of employees work in London office London , England 100 Leman Street 50 - 75 employees 44.800.520.0447 [See All Locations (6)](https://clutch.co/profile/integreon#location) --- ### [Time etc](https://clutch.co/profile/time-etc-1) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Birmingham, England #### Services Provided - Allocation of Expertise by Percentage - 100% Back Office Outsourcing #### Company description Founded in 2007, Time etc is a Back Office Outsourcing company. The team offers Back Office Outsourcing. [Visit Website](https://www.timeetc.com/) --- ### [TOTAL PA LTD](https://clutch.co/profile/total-pa) - 2 - 9 employees - Liverpool, England #### Services Provided - Allocation of Expertise by Percentage - 80% Back Office Outsourcing - 20% Call Center Services #### Company description TOTAL PA LTD is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and are headquartered in Liverpool, England and Liverpool, England. [Visit Website](https://www.totalpa.services/) --- ### [Bright Spark PAs](https://clutch.co/profile/bright-spark-pas) - $25 - $49 average hourly rate - 10 - 49 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 80% Back Office Outsourcing - 20% Recruiting #### Company description Based in London, England, Bright Spark PAs is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Recruiting. [Visit Website](https://www.brightsparkpas.co.uk) --- ### [Premium MSP B2B Appointment Setting services](https://clutch.co/profile/premium-msp-b2b-appointment-setting-services) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Epsom, England #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Sales Outsourcing #### Company description Premium MSP B2B Appointment Setting services is a Back Office Outsourcing and Sales Outsourcing company launched in 2023. The firm specializes in Back Office Outsourcing and Sales Outsourcing. [Visit Website](https://premiummsp.com/) --- ### [Adnet Global](https://clutch.co/profile/adnet-global) - 250 - 999 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 20% AI Development - 20% Back Office Outsourcing - 20% Product Design - 40% Video Production #### Company description Adnet Global is a video production agency. The midsize London, England-based team offers Video Production and Product Design. The company was founded in 1995. [Visit Website](https://www.adnetglobal.com/) --- ### [Pink Spaghetti PA Services](https://clutch.co/profile/pink-spaghetti-pa-services) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Hartford, England #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 15% Content Marketing - 5% Content Writing Services - 10% Customer Service Outsourcing - 10% Email Marketing - 10% Market Research - 5% Marketing Strategy - 10% Social Media Marketing - 15% Direct Marketing #### Company description Pink Spaghetti PA Services, a Back Office Outsourcing company, was established in 2009. They provides Back Office Outsourcing and Direct Marketing. [Visit Website](https://www.pink-spaghetti.co.uk/) --- ### [Zebra Connexions Ltd](https://clutch.co/profile/zebra-connexions) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Harlow, England #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 80% Call Center Services #### Company description Established in 2004, Zebra Connexions Ltd is an answering service. The small team specializes in Call Center Services and Back Office Outsourcing. [Visit Website](https://zebraconnections.co.uk/) --- ### [Destiny Business Solutions Ltd](https://clutch.co/profile/destiny-business-solutions) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Chigwell, England #### Services Provided - Allocation of Expertise by Percentage - 80% Back Office Outsourcing - 20% Customer Service Outsourcing #### Company description Founded in 2011, Destiny Business Solutions Ltd is a midsize Back Office Outsourcing company. Their team provides Back Office Outsourcing and Customer Service Outsourcing. [Visit Website](https://smartteamsaccelerator.com) --- ### [Clinic Answer](https://clutch.co/profile/clinic-answer) - < $25 average hourly rate - 10 - 49 employees - Wokingham, England #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Clinic Answer is an answering service and Back Office Outsourcing company in Wokingham, England and Edinburgh, Scotland. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://clinicanswer.co.uk/) --- ### [TechMatter](https://clutch.co/profile/techmatter) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Harrow, England #### Services Provided - Allocation of Expertise by Percentage - 20% Custom Software Development - 20% Back Office Outsourcing - 20% IT Managed Services - 20% Mobile App Development - 20% IT Staff Augmentation #### Company description Tech Matter (Pvt) Ltd provides comprehensive software development services, including architecture design, coding, testing, deployment, and ongoing support. Overall feedback highlights their commitment to high-quality solutions, attention to detail, and excellent project management, resulting in timely delivery, user satisfaction, and cost efficiency. Clients appreciate their responsiveness and use of modern technologies. [Visit Website](https://techmatter.co/) #### 3% of employees work in Harrow office Harrow, England Catherine Place 10 - 15 employees [See All Locations (5)](https://clutch.co/profile/techmatter#location) --- ### [The Playbook Agency](https://clutch.co/profile/agency-12-12) - $1,000+ minimum project size - 2 - 9 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Sales Outsourcing #### Company description Back Office Outsourcing and Sales Outsourcing company The Playbook Agency was launched in 2023. The team focuses on Back Office Outsourcing and Sales Outsourcing. [Visit Website](https://theplaybook.agency/) --- ### [Teambuild Consultancy](https://clutch.co/profile/teambuild-consultancy) - $1,000+ minimum project size - $25 - $49 average hourly rate - 2 - 9 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Recruiting - 25% Recruitment Process Outsourcing - 25% Staffing #### Company description Established in 2023, Teambuild Consultancy is a Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Staffing. [Visit Website](https://teambuildconsultancy.co.uk/) --- ### [Palm Outsourcing](https://clutch.co/profile/palm-outsourcing) - 10 - 49 employees - City of London, England #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Corporate Training & Coaching - 20% Business Consulting - 20% Marketing Strategy - 20% Recruiting #### Company description Palm Outsourcing is a Marketing Strategy company founded in 2023. The small team specializes in Marketing Strategy and Business Consulting. [Visit Website](https://www.palmoutsourcing.com/) --- ### [Donclem Technology](https://clutch.co/profile/donclem-technology) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Birmingham, England #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 20% Back Office Outsourcing - 20% Call Center Services - 20% Content Moderation Services - 20% Mobile App Development #### Company description In Birmingham, England, Donclem Technology is a mobile app development firm. Launched in 2021, the team specializes in Mobile App Development and Call Center Services. [Visit Website](https://donclemtech.com/) --- ### [Teamin holding](https://clutch.co/profile/teamin-holding) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Call Center Services - 30% Finance & Accounting Outsourcing (FAO) #### Company description Teamin holding is a midsize Back Office Outsourcing company established in 2020. Their services include Back Office Outsourcing and Call Center Services. [Visit Website](https://teamin.com/) --- ### [NexGen Virtual Executive Assistance Ltd](https://clutch.co/profile/nexgen-virtual-executive-assistance) - $1,000+ minimum project size - $100 - $149 average hourly rate - 2 - 9 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Content Writing Services - 20% Corporate Travel Management - 20% Recruiting - 20% Social Media Marketing #### Company description NexGen Virtual Executive Assistance Ltd, a social media marketing company, was launched in 2025. The company offers Social Media Marketing and Back Office Outsourcing. [Visit Website](https://www.nexgeneasupport.com/) --- ### [Business Aide](https://clutch.co/profile/business-aide) - $1,000+ minimum project size - $50 - $99 average hourly rate - Freelancer employees - Belfast, Northern Ireland #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Content Marketing - 10% Email Marketing - 2% Event Marketing - 4% Graphic Design - 2% Logo - 10% Business Consulting - 2% Market Research - 10% Public Relations - 10% Search Engine Optimization - 10% Social Media Marketing - 10% Direct Marketing - 10% Web Design #### Company description Business Aide is a Belfast, Northern Ireland-based Direct Marketing company. The team focuses on Direct Marketing and Public Relations. [Visit Website](http://www.businessaide.co.uk) --- ### [VA Destiny](https://clutch.co/profile/va-destiny) - $25 - $49 average hourly rate - Freelancer employees - Tiverton, England #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 10% Business Continuity Management - 10% Content Marketing - 10% Content Writing Services - 10% Graphic Design - 5% Logo - 10% Social Media Marketing - 10% Web Design #### Company description VA Destiny, a Back Office Outsourcing company, is in Tiverton, England. The team provides Back Office Outsourcing and Social Media Marketing. [Visit Website](https://www.vadestiny.com) --- ### [Office24](https://clutch.co/profile/office24) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Nailsea, England #### Services Provided - Allocation of Expertise by Percentage - 60% Back Office Outsourcing - 30% Call Center Services - 10% Sales Outsourcing #### Company description Headquartered in Nailsea, England, Office24 is a midsize Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services. [Visit Website](http://www.office24.co.uk/) --- ### [blueumbrella](https://clutch.co/profile/blueumbrella) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - London , England #### Services Provided - Allocation of Expertise by Percentage - 100% Back Office Outsourcing #### Company description Based in London , England, blueumbrella is a small Back Office Outsourcing company. The team focuses on Back Office Outsourcing. [Visit Website](http://www.blueumbrella.co.uk) --- ### [My Virtual Assistant](https://clutch.co/profile/my-virtual-assistant) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Winchester, England #### Services Provided - Allocation of Expertise by Percentage - 80% Back Office Outsourcing - 10% Public Relations - 10% Transcription #### Company description My Virtual Assistant is a Back Office Outsourcing company headquartered in Winchester, England. They focus on Back Office Outsourcing and Public Relations and were launched in 2003. [Visit Website](http://www.my-virtualassistant.co.uk/) --- ### [Willow Admin](https://clutch.co/profile/willow-admin) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - North Stifford, England #### Services Provided - Allocation of Expertise by Percentage - 100% Back Office Outsourcing #### Company description Willow Admin is a Back Office Outsourcing company launched in 2011. The small team specializes in Back Office Outsourcing. [Visit Website](http://willowadmin.co.uk/) --- ### [Secretary Outsource](https://clutch.co/profile/secretary-outsource) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Newhaven, England #### Services Provided - Allocation of Expertise by Percentage - 100% Back Office Outsourcing #### Company description Secretary Outsource is a Back Office Outsourcing company. The Newhaven, England-based team provides Back Office Outsourcing. [Visit Website](http://www.secretary-outsource.com/) --- ### [Advantage VA](https://clutch.co/profile/advantage-va) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Middleton, England #### Services Provided - Allocation of Expertise by Percentage - 100% Back Office Outsourcing #### Company description Small Back Office Outsourcing company Advantage VA, is headquartered in Middleton, England. The team offers Back Office Outsourcing. [Visit Website](http://www.advantageva.co.uk/) --- ### [ServicesNow Group](https://clutch.co/profile/servicesnow-group) - 250 - 999 employees - Manchester, England #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Customer Service Outsourcing - 30% Transcription #### Company description ServicesNow Group is a Back Office Outsourcing company established in 2002. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize. [Visit Website](https://servicesnowgroup.com/) --- ### [Frontline Sales Consultancy](https://clutch.co/profile/frontline-sales-consultancy) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Preston, England #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Business Consulting - 25% Sales Outsourcing #### Company description Business Consulting company Frontline Sales Consultancy was established in 2014. In Preston, England, the team focuses on Business Consulting and Call Center Services. [Visit Website](https://flsc.co.uk/b2b-appointment-setting-services/) --- ### [Reliance International Limited](https://clutch.co/profile/reliance-international) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Cheltenham, England #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Customer Service Outsourcing #### Company description Reliance International Limited, a Back Office Outsourcing and Customer Service Outsourcing company, was launched in 2019. The company offers Back Office Outsourcing and Customer Service Outsourcing. [Visit Website](https://relianceil.com) --- ### [ScattyVA](https://clutch.co/profile/scattyva) - < $25 average hourly rate - 2 - 9 employees - Hounslow, England #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 70% Search Engine Optimization #### Company description ScattyVA is a SEO agency. Launched in 2024, their team specializes in Search Engine Optimization and Back Office Outsourcing. [Visit Website](http://www.scattyva.com) --- ### [Sentics Customer Care Ltd](https://clutch.co/profile/sentics-customer-care) #### 5 out of 5 star rating (1 reviews) - 2 - 9 employees - Penryn, England #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 80% Call Center Services - 10% Customer Service Outsourcing #### Company description Sentics Customer Care Ltd provides call answering services, as evidenced by their engagement with London Intensive LTD. Reviews highlight their professionalism and effective workflow, with clients expressing satisfaction in the seamless and efficient service provided. Overall, Sentics Customer Care Ltd is recognized for their high level of professionalism and ease of collaboration. [Visit Website](https://senticscustomercare.com) --- ### [Snappy Assistance](https://clutch.co/profile/snappy-assistance) - $25 - $49 average hourly rate - 2 - 9 employees - Cheadle, England #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Snappy Assistance is an answering service company. They are in Cheadle, England and have small team. They offer Call Center Services and Back Office Outsourcing. [Visit Website](https://www.snappyassistance.com) --- ### [Juggle Outsourcing Limited](https://clutch.co/profile/juggle-outsourcing) - $25 - $49 average hourly rate - 2 - 9 employees - fareham, England #### Services Provided - Allocation of Expertise by Percentage - 15% Accounting - 20% Back Office Outsourcing - 5% Branding - 5% Email Marketing - 25% Finance & Accounting Outsourcing (FAO) - 5% Business Consulting - 5% Market Research - 5% Sales Outsourcing - 5% Search Engine Optimization - 5% Social Media Marketing - 5% Web Design #### Company description Finance & Accounting Outsourcing (FAO) company Juggle Outsourcing Limited was established in 2019. The company provides Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing. [Visit Website](https://juggleoutsourcing.com/) --- ### [Eximious Global](https://clutch.co/profile/eximious-global) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Rickmansworth, England #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 20% Back Office Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% Recruitment Process Outsourcing - 20% Staffing #### Company description Eximious Global provides comprehensive Back Office Services, specializing in recruitment, payroll, and accounting support for businesses, particularly in the healthcare sector. Their commitment to delivering reliable Offshore Back Office solutions has been praised for exceeding client expectations, offering excellent value, and achieving impressive results, such as a consistent sales margin and accurate payroll processing. Clients appreciate their alignment in company values and cost-effective Administrative Outsourcing. [Visit Website](https://eximiousglobal.com/) --- ### [JG Virtual](https://clutch.co/profile/jg-virtual) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Crewe, England #### Services Provided - Allocation of Expertise by Percentage - 80% Back Office Outsourcing - 10% Customer Service Outsourcing - 10% Transcription #### Company description JG Virtual is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Transcription and were founded in 2009. The company is headquartered in Crewe, England. [Visit Website](http://www.jgvirtual.co.uk/index.asp) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency. ## U.K. Virtual Assistant Services FAQs ### Why hire a U.K.-based virtual assistant agency? A U.K.-based provider aligns with local business hours (GMT/BST), understands regional communication norms, and works within the United Kingdom’s GDPR standards for data protection. That’s especially important if your assistant will handle PII, invoicing, or client communications. By partnering with these dedicated local virtual assistant services providers, you also gain access to talent clusters across U.K. hubs: London — executive assistants for finance, media, and legal Manchester and Leeds — e-commerce ops and customer support Edinburgh and Glasgow — research, fintech admin, and compliance support Birmingham and Bristol — operations, logistics, and professional services For teams serving U.K. and European clients, a domestic partner reduces friction across holidays, tax documentation, and regulatory expectations. ### How much does it cost to hire a virtual assistant firm in the U.K.? Costs vary thanks to a myriad of factors, including scope, specialization, and service model (retainer vs. hourly). Clutch’s recent pricing data shows that U.K.-based virtual assistant services range: General admin and virtual secretary services: £20 – £35 per hour Executive assistance, bookkeeping, CRM ops, or marketing admin: £35 – £60 per hour Specialist support (legal admin, medical transcriptions, bilingual roles): £50 – £75+ per hour Common retainers range from: - £500 – £1,500 per month for part-time virtual admin support - £1,500 – £3,000+ per month for multi-function or on-call executive support Expect add-ons for out-of-hours coverage, tool licenses (e.g., CRM), or dedicated phone lines. Many agencies provide discounted bundles for long-term engagements. ### Which industries do U.K. virtual assistant firms serve? U.K.-based virtual assistant agencies support a wide mix of sectors, reflecting the region’s vast and diverse business landscape. You’ll often find specialists for markets like: Finance and professional services — executive EA, client onboarding, document prep E-commerce and retail — product listings, order management, returns coordination Technology and startups — investor updates, event logistics, research sprints Healthcare and life sciences — appointment scheduling, transcription, records routing Real estate and property — listings, tenant communications, diary management Media, creative, and agencies — content scheduling, influencer/admin ops, briefing packs Education and nonprofits — grant admin, donor CRM, reporting and compliance If you need niche domain knowledge or tool expertise (Xero, QuickBooks, HubSpot, Salesforce, Notion), filter for those capabilities before shortlisting. ### How do I choose the right U.K. virtual assistant agency? Clarify your outcomes — response-time SLAs, inbox zero targets, meeting scheduling, expense reconciliation, or CRM hygiene. Map tools and access — Microsoft 365/Google Workspace, Slack/Teams, CRM or bookkeeping stack. Validate experience — ask for client references and role-aligned case studies. Test collaboration — run a paid pilot task; calendar triage, a templated client reply pack, or data clean-up, to validate quality and communication. Confirm compliance — U.K. GDPR policies, NDAs, secure password management, and documented data-handling workflows. Align coverage — confirm U.K. hours, backup coverage for holidays, and escalation paths. Shortlist partners on Clutch by budget, industry, and verified reviews to compare like-for-like proposals. ### What are red flags when hiring a U.K. virtual assistant firm? Vague scope or no SLA – unclear deliverables, response times, or success metrics. Weak data security – no U.K. GDPR policy, no NDA, or ad hoc password sharing. Limited references – reluctance to provide case studies or recent U.K. client contacts. Overpromising capacity – “24/7” claims without clear staffing, handover steps, or backup plans. One-size-fits-all pricing – no flexibility for peaks, specialty tasks, or additional tooling. Poor tooling fit – unfamiliar with your CRM, accounting software, or communication stack. High staff churn without continuity planning – no documented SOPs or shadow support. Hiring the wrong VA provider exposes your business to risks like data mismanagement, operational inefficiencies, and wasted resources. Make sure you avoid any of these red flags before it’s too late.