# Top BPO Companies in Glasgow Recommended BPO companies in Glasgow include Bill Gosling Outsourcing, Taskaler, go-centric Limited, The Lead Generation Company, Pure Pipeline, RMACC Group, Nexus Healthcare, NewGalexy, Zinc Group LTD, Tasker Base. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top BPO Companies in Glasgow Ratings Updated: Jul 13, 2026 ### [Bill Gosling Outsourcing](https://clutch.co/profile/bill-gosling-outsourcing) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Glasgow , Scotland #### Services Provided - Allocation of Expertise by Percentage - 5% AI Development - 10% Back Office Outsourcing - 25% Call Center Services - 10% Corporate Training & Coaching - 35% Customer Service Outsourcing - 5% Other Application Development - 10% Sales Outsourcing #### Company description Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services. [Visit Website](https://www.billgosling.com/) #### 17% of employees work in Glasgow office Glasgow , Scotland Anderston House 389 Argyle Street 251 - 300 employees [See All Locations (5)](https://clutch.co/profile/bill-gosling-outsourcing#location) --- ### [Taskaler](https://clutch.co/profile/taskaler) - $10,000+ minimum project size - 50 - 249 employees - Glasgow, Scotland #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 20% Call Center Services - 40% Customer Service Outsourcing - 10% Warehousing & Distribution #### Company description Taskaler is a Customer Service Outsourcing company. They were founded in 2021, and their services include Customer Service Outsourcing and Back Office Outsourcing. [Visit Website](https://taskaler.com) --- ### [go-centric Limited](https://clutch.co/profile/go-centric) - 50 - 249 employees - Glasgow, Scotland #### Services Provided - Allocation of Expertise by Percentage - 5% Custom Software Development - 10% Back Office Outsourcing - 25% Call Center Services - 45% Customer Service Outsourcing - 10% Business Consulting - 5% Mobile App Development #### Company description Go-centric Limited is a Customer Service Outsourcing company in Glasgow, Scotland. Founded in 1996, the team provides Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.go-centric.co.uk) --- ### [The Lead Generation Company](https://clutch.co/profile/lead-generation-company) #### 0.5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Glasgow, Scotland #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Sales Outsourcing #### Company description The Lead Generation Company is a lead generation and telemarketing firm. Feedback indicates a predominantly negative experience, with 100% of reviewers expressing dissatisfaction due to unprofessionalism, lack of effective results, and poor communication. Reviewers highlight their failure to deliver on promises, inadequate LinkedIn activity, and an overall lack of initiative in improving outcomes. [Visit Website](http://www.theleadgenerationcompany.co.uk/) #### Experience in 1 industry The Lead Generation Company has primarily worked within the IT Services sector, where feedback reveals significant dissatisfaction. Clients report ineffective lead generation, poor communication, and a lack of professionalism. Despite initial confidence, results in terms of qualified leads were severely lacking. The overall sentiment from the IT Services industry suggests that potential clients should exercise caution when considering this provider, as their performance appears inconsistent and below expectations. [Read All Reviews](https://clutch.co/profile/lead-generation-company?verified=true#reviews) ##### IT Services Experience The Lead Generation Company has received significant criticism regarding its effectiveness and professionalism in the IT Services sector. Clients have reported a lack of tangible results, ineffective communication, and a failure to meet contractual obligations. Notably, one client expressed disappointment with the quality of leads generated and the company's proactive engagement. Overall, the sentiment indicates that potential clients in the IT Services industry should exercise caution and carefully evaluate this provider's capabilities before proceeding. - 1 review for it services industry - $10,000 – $49,000 avg. project cost - Lead Generation & Telemarketing Campaign for Software Dev Co (0.5/5, Aug 15, 2023): The Lead Generation Company conducted a telemarketing campaign for a software development company. The team also conducted a lead generation campaign on LinkedIn and approached target decision-makers. [Read Full Review](https://clutch.co/go-to-review/lead-generation-company/225335) #### 0.5 out of 5.0 rating for cost What Clients Have Said Clients have expressed significant dissatisfaction with The Lead Generation Company's value for money, particularly citing ineffective lead generation and poor communication. One client noted that despite a five-month engagement, only five prospectuses were provided, with many meetings not occurring and leads being outside the target audience. The client emphasized that the company's focus seemed to be on fulfilling contracted hours rather than delivering results, leading to a negative overall sentiment regarding cost-effectiveness. [Read All Reviews](https://clutch.co/profile/lead-generation-company?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [Pure Pipeline](https://clutch.co/profile/pure-pipeline) - $5,000+ minimum project size - $300+ average hourly rate - 2 - 9 employees - Bellshill, Scotland #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 25% Market Research - 25% Sales Outsourcing - 25% Web Design #### Company description Pure Pipeline is a Market Research company. The team offers Market Research and Web Design and is in Bellshill, Scotland. [Visit Website](https://www.purepipeline.co.uk) --- ### [RMACC Group](https://clutch.co/profile/rmacc-group) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Port glasgow, Scotland #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 60% Call Center Services - 5% Customer Service Outsourcing - 20% Sales Outsourcing - 5% Translation #### Company description RMACC Group, an answering service, is headquartered in Port glasgow, Scotland. Established in 2019, the team offers Call Center Services and Sales Outsourcing. [Visit Website](https://rmaccgroup.com/) --- ### [Nexus Healthcare](https://clutch.co/profile/nexus-healthcare) - 10 - 49 employees - Glasgow, Scotland #### Services Provided - Allocation of Expertise by Percentage - 20% Email Marketing - 20% Sales Outsourcing - 20% Pay Per Click - 20% Search Engine Optimization - 20% Social Media Marketing #### Company description Nexus Healthcare is a social media marketing firm. The Glasgow, Scotland-based firm provides Social Media Marketing and Email Marketing. [Visit Website](https://nexushealthcare.co.uk) --- ### [NewGalexy](https://clutch.co/profile/newgalexy) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Glasgow, Scotland #### Services Provided - Allocation of Expertise by Percentage - 100% Back Office Outsourcing #### Company description Back Office Outsourcing company NewGalexy is in Glasgow, Scotland and London, England. The team focuses on Back Office Outsourcing. [Visit Website](http://www.newgalexy.com/) --- ### [Zinc Group LTD](https://clutch.co/profile/zinc-group) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Glasgow, Scotland #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% HR Consulting - 25% Other IT Consulting and SI #### Company description Zinc Group LTD is a Back Office Outsourcing company. The Glasgow, Scotland-based company offers Back Office Outsourcing and Call Center Services. [Visit Website](https://www.thezincgroup.com/) --- ### [Tasker Base](https://clutch.co/profile/tasker-base) - 10 - 49 employees - Glasgow, Scotland #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 5% Call Center Services - 5% Content Marketing - 5% Customer Service Outsourcing - 5% E-Commerce Development - 5% Email Marketing - 5% Finance & Accounting Outsourcing (FAO) - 5% Graphic Design - 5% Logo - 5% Mobile & App Marketing - 5% Print Design - 10% Sales Outsourcing - 10% Search Engine Optimization - 5% Social Media Marketing - 10% SMS Marketing - 5% Web Design - 5% Web Development #### Company description Tasker Base is a SMS Marketing company. Their small team of employees is located in Glasgow, Scotland. Their team specializes in SMS Marketing and Search Engine Optimization. [Visit Website](https://taskerbase.com) --- ### [Whitewall Marketing](https://clutch.co/profile/whitewall-marketing) - $10,000+ minimum project size - $150 - $199 average hourly rate - 10 - 49 employees - Glasgow, Scotland #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 15% Branding - 15% Email Marketing - 20% Marketing Strategy - 10% Print Design - 15% Search Engine Optimization - 15% Social Media Marketing #### Company description Marketing Strategy company Whitewall Marketing is based in Glasgow, Scotland. Established in 2005, the team specializes in Marketing Strategy and Branding. [Visit Website](http://whitewallmarketing.co.uk/) --- ### [AnswerForce](https://clutch.co/profile/answerforce) #### 4.4 out of 5 star rating (18 reviews) - 1,000 - 9,999 employees - Edinburgh, Scotland #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description AnswerForce is a call answering service company that provides 24/7 phone management, scripting, and customer support solutions for businesses across various industries. The overall feedback is highly positive, with approximately 93% of clients appreciating their professionalism, responsiveness, and comprehensive service offerings. Clients commend their ability to integrate seamlessly with existing systems and adapt to specific business needs. However, there is a minority of feedback indicating dissatisfaction with communication and billing practices. [Visit Website](https://www.answerforce.com/lp/answering-service?utm_source=clutch.co&utm_medium=referral) #### Great project management Clients have consistently praised AnswerForce for their exceptional project management capabilities. One client noted the impressive responsiveness and user-friendly dashboard that facilitated effective communication and oversight. Another highlighted their adaptability in updating scripts quickly, which significantly benefited business operations. Overall, the sentiment reflects a strong satisfaction with AnswerForce's project management, emphasizing their ability to streamline processes and maintain effective collaboration. - Call Center Services for Management Consultants (5.0/5, Mar 11, 2021): The workflow between our team and theirs was very effective. Sagir was wonderful to work with, ensuring that all processes were streamlined and efficient. Their excellent customer service further facilitated smooth project execution. [Read Full Review](https://clutch.co/go-to-review/answerforce/94572) #### Experience in 9 industries AnswerForce has demonstrated expertise across various industries including Energy, Financial Services, Education, and Retail. Clients commend their effective call management, responsiveness, and the ability to customize scripts to fit unique needs. Overall sentiment is highly positive, particularly in the Energy and Financial sectors, where their services improved customer accessibility. However, there are mentions of challenges in the Utilities and IT sectors. Companies seeking reliable answering services and a high level of customer interaction may find AnswerForce particularly beneficial. [Read All Reviews](https://clutch.co/profile/answerforce?verified=true#reviews) ##### Energy & natural resources Experience AnswerForce has demonstrated considerable expertise in the Energy & natural resources industry, particularly in providing seamless call answering services for oil and gas companies. Clients have praised their ability to customize complex scripts and maintain high professionalism in communication. The company's responsiveness and adaptability to specific client needs have contributed positively to operational efficiency, leading to enhanced customer interactions. Overall, AnswerForce is well-regarded for delivering comprehensive service solutions that align with the demands of the industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Answering Service for Oil & Gas Service Company (5.0/5, Aug 23, 2021): AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/answerforce/114682) ##### Financial services Experience AnswerForce is recognized for its exceptional responsiveness and personalized service in the Financial services industry, particularly in online payment solutions for government entities. Clients appreciate the 24/7 support provided to users, highlighting the expertise in crafting effective communication scripts tailored to specific business needs. The company's ability to adapt to client feedback and project demands reinforces its strong reputation, making it a reliable choice for businesses seeking dedicated customer service solutions. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Government Payment Portal (5.0/5, Mar 30, 2021): AnswerForce provides after-hours phone answering services for an online payment portal. The team follows a script and helps callers complete their payments successfully. [Read Full Review](https://clutch.co/go-to-review/answerforce/112624) ##### Consulting Experience AnswerForce demonstrates strong expertise in the Consulting industry, particularly in streamlining processes for clients. Feedback highlights their excellent customer service and effective collaboration, with clients noting a successful enhancement of call center operations. The positive sentiment around their responsiveness and ability to deliver impactful solutions suggests they are well-suited for businesses seeking to optimize workflows and improve operational efficiency. - 1 review for consulting industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Management Consultants (5.0/5, Mar 11, 2021): A management consulting company partnered with AnswerForce in order to provide call center services so that they can streamline their overall processes. [Read Full Review](https://clutch.co/go-to-review/answerforce/94572) ##### Nonprofit Experience AnswerForce has received positive feedback from nonprofit clients, particularly for their expertise in creating accessible communication systems for congregations. Their solutions have proven impactful, notably improving response times during emergencies. Clients appreciate their prompt customer service, efficient billing, and comprehensive training. The overall sentiment is one of satisfaction, indicating that AnswerForce is a strong fit for nonprofits seeking tailored communication solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Church (5.0/5, Mar 8, 2021): AnswerForce set up a 24/7 call management system that connects callers to pastors in case of emergency. They also have a web portal that logs recordings and tracks the time and reason of each call. [Read Full Review](https://clutch.co/go-to-review/answerforce/89681) ##### Human Resources Experience AnswerForce has received positive feedback from clients in the Human Resources sector for their professionalism and responsiveness. Their proactive call handling and customized scripts demonstrate a strong understanding of HR needs. Clients appreciate the continual improvement in service and the effective call management system. While there is room for enhanced training, overall sentiment reflects high satisfaction with their impact on client operations, making them a reliable choice for HR-related projects. - 1 review for human resources industry - Less than $10,000 avg. project cost - Call Center Services for HR & Payroll Consulting Co (4.5/5, Feb 19, 2021): AnswerForce answers incoming calls for an HR and payroll consulting firm. Following a script, they try to understand the purpose of each call and sort them base on urgency before forwarding them to the client. [Read Full Review](https://clutch.co/go-to-review/answerforce/75000) ##### Construction Experience The reviews highlight the company's expertise in providing reliable and scalable communication solutions for the Construction industry. Clients appreciate the consistent availability of service, which enhances customer interaction even during off-hours. The courteous staff and effective communication integration significantly improve operational convenience, making the company a strong fit for businesses seeking to enhance their client engagement and service responsiveness in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Answering Services for Construction Company (5.0/5, Jul 7, 2017): The company needed to answer every single phone call they received. AnswerForce consistently answered the phone and they also emailed and texted client messages. [Read Full Review](https://clutch.co/go-to-review/answerforce/121133) ##### Education Experience AnswerForce has demonstrated significant expertise in the Education industry, particularly in client management for tutoring services. Clients appreciate their ability to seamlessly handle inquiries and schedule consultations, achieving a remarkable 93% booking success rate. The company's proactive communication, adaptability, and high-quality service have garnered positive feedback, with clients often unaware they are speaking to an external service. Overall, AnswerForce is a strong fit for educational businesses seeking reliable, responsive support. - 1 review for education industry - Less than $10,000 avg. project cost - Answering Services & Inbound Client Mgmt for Tutoring Co (4.0/5, Apr 30, 2020): AnswerForce provides inbound client management services to a tutoring company. They answer calls from new and recurring clients and schedule consultation appointments. [Read Full Review](https://clutch.co/go-to-review/answerforce/74929) ##### Information technology Experience AnswerForce has received positive feedback highlighting their professional and effective Business Process Outsourcing services. Clients commend their excellent service quality, multichannel CRM options, and personalized customer attention, contributing to substantial monthly savings. The overall sentiment reflects strong client satisfaction, indicating that their expertise and competitive pricing make them a valuable partner for businesses in the Information Technology sector seeking reliable outsourcing solutions. - 1 review for information technology industry - $50,000 – $199,999 avg. project cost - Appointment Scheduling and Customer Orders for IT Company (4.0/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/answerforce/37119) ##### Manufacturing Experience The reviews indicate strong satisfaction among clients in the Manufacturing industry regarding the provider's expertise in managing inbound services. Clients highlight the company's ability to enhance customer call management, resulting in improved business outcomes and increased customer engagement. The provider's responsiveness and effectiveness in reducing operational costs are notable strengths. Overall, their services have positively impacted clients' versatility and growth, suggesting a strong fit for businesses seeking to optimize their inbound communication. - 1 review for manufacturing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Inbound Appointment Setting for Manufacturing Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/answerforce/25014) ##### Business services Experience AnswerForce has demonstrated strong expertise in the business services industry, particularly in providing call answering solutions for small businesses and franchises. Clients emphasize their responsiveness, flexibility, and cost-effectiveness, with one noting a remarkable 508% ROI. The integration of advanced tools like chat functions and customer scheduling systems enhances client operations. Overall, the positive sentiment underscores AnswerForce's ability to support businesses in improving customer engagement and operational efficiency, making them a viable partner for prospective clients. - 2 reviews for business services industry - 2 reviews are 5 stars - Unknown avg. project cost - Answering Services for Handyman Service Company (5.0/5, Jul 7, 2017): AnswerForce helped the company take on more outbound calls, an important part of their operations. [Read Full Review](https://clutch.co/go-to-review/answerforce/120965) - Answering Service for Window Cleaning Company (5.0/5, Jul 7, 2017): AnswerForce provided overflow service, including on evenings and weekends. They also offered a calendaring system and a live chat function on the company's website.  [Read Full Review](https://clutch.co/go-to-review/answerforce/121096) ##### Retail Experience AnswerForce has received positive feedback from clients in the Retail industry, highlighting their expertise in inbound services and call management. Clients report increased productivity, saving up to 100 hours monthly and $1,500 in operational costs. Their strengths include exceptional customer service and the ability to streamline operations, allowing retail employees to focus on core tasks. Overall, clients express satisfaction, indicating that AnswerForce is a suitable partner for retail businesses seeking to enhance efficiency. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - 24-Hour Customer Support for Retail Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/answerforce/146281) ##### Utilities Experience Feedback in the Utilities industry indicates significant dissatisfaction with the provider's services. Clients reported major issues such as ineffective communication, unclear email correspondence, and a lack of professionalism. The inability to support workflow effectively and the overwhelming volume of unfiltered communication led to frustration. Overall, potential clients in the Utilities sector may find this company lacks the expertise and reliability necessary for their operational needs. - 1 review for utilities industry - Less than $10,000 avg. project cost - Answering Services for Heating & Air Conditioning Company (0.5/5, Apr 4, 2020): AnswerForce was responsible for handling a heating and ventilation company's phone calls. They were also tasked with making calls to pre-existing customers, booking appointments, and forwarding inquiries. [Read Full Review](https://clutch.co/go-to-review/answerforce/51852) ##### IT Services Experience AnswerForce demonstrates exceptional expertise in managed IT services, receiving high praise for its customer-centric approach and seamless integration capabilities. Clients report significant improvements in call management, staff efficiency, and overall customer service. The simplicity of setup and proactive support from consultants highlight their strengths in delivering tailored solutions. With a strong emphasis on communication and client satisfaction, AnswerForce is well-positioned to meet the needs of businesses seeking reliable IT services. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering Services for IT Services Firm (5.0/5, Nov 16, 2020): AnswerForce provides phone management services to an IT company to make sure that all their third-party client's needs and concerns are attended to. They were hired because of their cost-effective solutions. [Read Full Review](https://clutch.co/go-to-review/answerforce/114784) #### 3.5 out of 5.0 rating for cost What Clients Have Said Overall, clients express satisfaction with AnswerForce's pricing and value for money. Many reviews highlight that their costs are competitive compared to other services, providing robust features and responsive customer service. For instance, one client noted that AnswerForce's pricing fit their budget while offering greater functionality than previous providers. Another mentioned a significant ROI of 508%. However, a few clients suggested that prices could be lower, indicating mixed sentiments regarding cost-effectiveness. [Read All Reviews](https://clutch.co/profile/answerforce?verified=true#reviews) - Less than $10,000 (6 reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 15 cities - San Antonio, Texas (1 projects) - Edina, Minnesota (1 projects) - Denville, New Jersey (1 projects) - Buffalo, New York (1 projects) - New York City, New York (1 projects) - Cincinnati, Ohio (1 projects) - Los Angeles, California (1 projects) - Denver, Colorado (1 projects) - Phoenix, Arizona (1 projects) - Philadelphia, Pennsylvania (1 projects) - Loganville, Georgia (1 projects) - Levelland, Texas (1 projects) - Groveport, Ohio (1 projects) - Conway, Massachusetts (1 projects) - Orange County, California (1 projects) [View Reviews](https://clutch.co/profile/answerforce?verified=true#reviews) --- ### [Time Assistant](https://clutch.co/profile/time-assistant) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Glasgow, Scotland #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Time Assistant, a small Back Office Outsourcing and call center company, is in Glasgow, Scotland. The team offers Back Office Outsourcing and Call Center Services. [Visit Website](https://timeassistant.co.uk/) --- ### [AnswerConnect](https://clutch.co/profile/answerconnect) #### 4.6 out of 5 star rating (31 reviews) - 1,000 - 9,999 employees - Edinburgh, Scotland #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Sales Outsourcing #### Company description AnswerConnect is a business process outsourcing company specializing in virtual receptionist and inbound call handling services. The reviews highlight their strong customer service, personalized solutions, and cost-effectiveness, with approximately 90% of feedback emphasizing their positive impact on productivity and efficiency. Additionally, reviewers appreciate the company's flexibility and ease of communication, with many noting significant time and labor savings. [Visit Website](https://www.answerconnect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Innovative Clients have highlighted AnswerConnect's innovative approach, noting that their services are both effective and user-friendly. One reviewer specifically mentioned the work as 'innovative and good to use,' indicating a strong positive sentiment towards the company's unique solutions. Overall, the feedback suggests that AnswerConnect's innovative offerings significantly enhance operational efficiency and provide good value for money. #### 1.6 out of 5.0 rating for cost What Clients Have Said Clients frequently commend AnswerConnect for its cost-effectiveness and value for money, with many noting significant savings on labor costs. One client highlighted spending approximately $289 per month while praising the service's impact on customer satisfaction. Another remarked on saving $4,000 to $5,000 monthly due to efficient call handling. Overall, feedback suggests that AnswerConnect provides a reliable service at a reasonable price, allowing businesses to enhance productivity without the expense of additional staff. [Read All Reviews](https://clutch.co/profile/answerconnect?verified=true#reviews) - Less than $10,000 (19 reviews) - $10,000 to $49,000 (6 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 27 cities - Maitland, Florida (1 projects) - Miami, Florida (1 projects) - Orlando, Florida (1 projects) - Pittsburg, Kansas (1 projects) - Charlotte, North Carolina (1 projects) - Dallas, Texas (2 projects) - Houston, Texas (1 projects) - Foley, Alabama (1 projects) - Chicago, Illinois (1 projects) - New York City, New York (1 projects) - Covina, California (1 projects) - Sacramento, California (1 projects) - Santa Ana, California (1 projects) - Sunnyvale, California (1 projects) - Vacaville, California (1 projects) - Chandler, Arizona (1 projects) - Portland, Oregon (1 projects) - Spokane, Washington (1 projects) - Vancouver, Washington (1 projects) - Owensboro, Kentucky (1 projects) - Pittsburgh, Pennsylvania (2 projects) - Hampton, Virginia (1 projects) - Franklin Lakes, New Jersey (1 projects) - Farmingdale, New York (2 projects) - Island Park, New York (1 projects) - Pikeville, Kentucky (1 projects) - Spring City, Pennsylvania (1 projects) [View Reviews](https://clutch.co/profile/answerconnect?verified=true#reviews) #### 19% of employees work in Edinburgh office Edinburgh, Scotland 11 Rutland St 50 - 75 employees +44 800 802 1069 [See All Locations (3)](https://clutch.co/profile/answerconnect#location) --- ### [SmartPA](https://clutch.co/profile/smartpa) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Edinburgh , Scotland #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 30% Call Center Services - 35% Finance & Accounting Outsourcing (FAO) #### Company description SmartPA is a company specializing in providing personalized support services, including administrative and customer service roles, to businesses seeking flexibility in scaling their operations. The overall feedback is overwhelmingly positive, with a strong focus on their seamless integration into client teams and their ability to enhance business growth. Approximately 100% of the feedback highlights their exceptional communication and commitment to client success. [Visit Website](https://www.smart-pa.com/uk) #### Hard working Clients have consistently noted the hard work and dedication of SmartPA's team members. One client emphasized that the PAs seem to work solely for them, despite having other clients, which highlights their commitment. Additionally, the PAs are described as hyper-communicative, never missing deadlines, and integrating seamlessly into the client's business. This strong work ethic has led to significant positive outcomes, including the renewal of key contracts, demonstrating their effectiveness and reliability. #### Experience in 1 industry SmartPA has demonstrated expertise in franchise consulting and related sectors, providing tailored support that enhances customer service and lead generation. Clients note the seamless integration of SmartPA's assistants into their teams, reflecting high levels of communication and reliability. Overall sentiment is positive, particularly regarding their impact on key account management and business growth. Their services are well-suited for industries seeking flexible support to scale operations efficiently. [Read All Reviews](https://clutch.co/profile/smartpa?verified=true#reviews) ##### Other industries Experience SmartPA has received positive feedback from clients in the Other industries sector, highlighting their ability to integrate seamlessly with internal teams. Clients appreciate the high level of personal service and communication, noting that SmartPA PAs contribute significantly to lead generation and appointment scheduling. Their expertise has directly impacted client success, including contract renewals and new client acquisition. Overall, SmartPA is regarded as a valuable asset for businesses looking for flexible support and effective team integration. - 1 review for other industries industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO & Lead Generation for Franchise Consulting Firm (5.0/5, Nov 18, 2020): SmartPA provides ongoing support and personal assistance services for a franchise consulting firm. They help answer calls, provide customer service, set appointments, manage a database, and do lead generation. [Read Full Review](https://clutch.co/go-to-review/smartpa/117549) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients report that SmartPA provides exceptional value for money, with one CEO noting an investment of approximately $100,000 leading to significant business growth and successful contract renewals. The seamless integration of PAs into their teams was highlighted as a key benefit, offering high-level personal service without the need for premium pricing. Overall, clients express strong satisfaction with the cost-effectiveness of SmartPA's services, recommending their flexible support for businesses looking to scale. [Read All Reviews](https://clutch.co/profile/smartpa?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [Clyde Offices](https://clutch.co/profile/clyde-offices) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Glasgow, Scotland #### Services Provided - Allocation of Expertise by Percentage - 67% Back Office Outsourcing - 33% Call Center Services #### Company description Back Office Outsourcing company Clyde Offices was founded in 2012. The company provides Back Office Outsourcing and Call Center Services. [Visit Website](https://clydeoffices.co.uk/) --- ### [999 Design](https://clutch.co/profile/999-design) - $10,000+ minimum project size - $100 - $149 average hourly rate - 50 - 249 employees - Glasgow, Scotland, Scotland #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 20% Call Center Services - 20% Digital Strategy - 20% Search Engine Optimization - 20% Web Design #### Company description Midsize branding agency 999 Design, is in Glasgow, Scotland, Scotland and London, England. Their services include Branding and Call Center Services. [Visit Website](http://www.999design.com/) --- ### [3x1 Public Relations](https://clutch.co/profile/3x1-public-relations) - $10,000+ minimum project size - $150 - $199 average hourly rate - 10 - 49 employees - Glasgow, Scotland #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 20% Call Center Services - 20% Digital Strategy - 20% Search Engine Optimization - 20% Web Design #### Company description 3x1 Public Relations, a branding agency, focus on Branding and Call Center Services. They were founded in 2001. [Visit Website](http://www.3x1.com) --- ### [Aura PR (Scotland) Ltd](https://clutch.co/profile/aura-pr-scotland) - $10,000+ minimum project size - $150 - $199 average hourly rate - Freelancer employees - Glasgow, Scotland #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 20% Call Center Services - 20% Digital Strategy - 20% Search Engine Optimization - 20% Web Design #### Company description Aura PR (Scotland) Ltd is a branding firm. They focus on Branding and Call Center Services and were founded in 2008. [Visit Website](http://www.aura-pr.com/) --- ### [Lupo Interactive Ltd](https://clutch.co/profile/lupo-interactive) - 2 - 9 employees - Kirkintilloch, Scotland #### Services Provided - Allocation of Expertise by Percentage - 20% Sales Outsourcing - 20% Pay Per Click - 20% Search Engine Optimization - 20% Social Media Marketing - 20% SMS Marketing #### Company description Lupo Interactive Ltd is a social media marketing firm. They were founded in 2021, and their services include Social Media Marketing and Search Engine Optimization. [Visit Website](https://www.lupointeractive.com/) --- ### [The Answer Centre](https://clutch.co/profile/answer-centre) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Edinburgh, Scotland #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 70% Call Center Services - 20% Customer Service Outsourcing #### Company description The Answer Centre is an answering service. The Wokingham , England-based team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.theanswercentre.co.uk/) #### 50% of employees work in Edinburgh office Edinburgh, Scotland Hudson House, 8 Albany Street 21 - 30 employees 0800 093 7333 [See All Locations (2)](https://clutch.co/profile/answer-centre#location) --- ### [Motivation Marketing](https://clutch.co/profile/motivation-marketing) - $10,000+ minimum project size - $150 - $199 average hourly rate - 2 - 9 employees - East Kilbride, Scotland #### Services Provided - Allocation of Expertise by Percentage - 20% Advertising - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 20% E-Commerce Development - 10% Sales Outsourcing - 20% Search Engine Optimization #### Company description Motivation Marketing is an Advertising company. They were established in 1991 and specialize in Advertising and E-Commerce Development. [Visit Website](http://www.motivationmarketing.co.uk/) --- ### [Connect Communications Services Ltd](https://clutch.co/profile/connect-communications-services) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Roslin, Scotland #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Connect Communications Services Ltd is a call center. They are headquartered in Roslin, Scotland and have small team. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.connect-communications.co.uk/) --- ### [Clinic Answer](https://clutch.co/profile/clinic-answer) - < $25 average hourly rate - 10 - 49 employees - Edinburgh, Scotland #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Clinic Answer is an answering service and Back Office Outsourcing company in Wokingham, England and Edinburgh, Scotland. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://clinicanswer.co.uk/) #### 50% of employees work in Edinburgh office Edinburgh, Scotland Hudson House, 8 Albany Street 10 - 15 employees +44 800 804 6056 [See All Locations (2)](https://clutch.co/profile/clinic-answer#location) --- ### [JH Virtual Assistant](https://clutch.co/profile/jh-virtual-assistant) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Dunfermline, Scotland #### Services Provided - Allocation of Expertise by Percentage - 65% Back Office Outsourcing - 35% Call Center Services #### Company description JH Virtual Assistant is a Back Office Outsourcing company. They are headquartered in Dunfermline, Scotland. Their team focuses on Back Office Outsourcing and Call Center Services. [Visit Website](http://www.jhvirtualassistant.co.uk/) --- ### [Freight Design](https://clutch.co/profile/freight-design) - $10,000+ minimum project size - $150 - $199 average hourly rate - 2 - 9 employees - Glasgow, Scotland #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 20% Call Center Services - 20% Digital Strategy - 20% Search Engine Optimization - 20% Web Design #### Company description Freight Design is a branding agency. Their small team is based in Glasgow, Scotland. Their services include Branding and Call Center Services. [Visit Website](http://www.freightdesign.co.uk/) --- ### [dezign fanatics](https://clutch.co/profile/dezign-fanatics) - $10,000+ minimum project size - $150 - $199 average hourly rate - 2 - 9 employees - Cambuslang, Scotland #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 20% Call Center Services - 20% Digital Strategy - 20% Search Engine Optimization - 20% Web Design #### Company description Dezign fanatics is a branding company. They are based in Cambuslang, Scotland and have small team. Their services include Branding and Call Center Services. [Visit Website](http://dezignfanatics.co.uk) --- ### [dunnhumby](https://clutch.co/profile/dunnhumby) - $10,000+ minimum project size - $150 - $199 average hourly rate - 1,000 - 9,999 employees - Edinburgh, Scotland, Scotland #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 20% Call Center Services - 20% Digital Strategy - 20% Search Engine Optimization - 20% Web Design #### Company description Dunnhumby is a branding firm. Based in London, England and Edinburgh, Scotland, Scotland, the agency provides Branding and Call Center Services. [Visit Website](http://www.dunnhumby.com/) #### 1% of employees work in Edinburgh, Scotland office Edinburgh, Scotland, Scotland Tesco Bank 2 South Gyle Cresent 1 employees +44.20.8832.9222 [See All Locations (4)](https://clutch.co/profile/dunnhumby#location) --- ### [Objective Corporation](https://clutch.co/profile/objective-corporation) - 250 - 999 employees - Edinburgh, Scotland #### Services Provided - Allocation of Expertise by Percentage - 30% Document Digitization & Management - 30% ECM Consulting and SI - 40% IT Managed Services #### Company description Founded in 1987, Objective Corporation is an IT managed services company. The agency offers IT managed services and ECM consulting and SI, and is midsize. [Visit Website](https://www.objective.com.au/) #### 2% of employees work in Edinburgh office Edinburgh, Scotland 9–10 St Andrews Square 6 - 9 employees [See All Locations (11)](https://clutch.co/profile/objective-corporation#location) --- ### [Primate](https://clutch.co/profile/primate) - $10,000+ minimum project size - $150 - $199 average hourly rate - 10 - 49 employees - Edinburgh, Scotland #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 15% Graphic Design - 15% Product Design - 50% Web Design #### Company description Web design company Primate was launched in 2011. The team offers Web Design and Back Office Outsourcing. [Visit Website](https://www.primate.co.uk/) --- ### [Hudson House](https://clutch.co/profile/hudson-house) - 10 - 49 employees - Edinburgh , Scotland #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Commercial Brokerage Services #### Company description Hudson House is a call center service. Their small team is in Edinburgh , Scotland. Their team focuses on Call Center Services and Commercial Brokerage Services. [Visit Website](http://www.hudsonhouse.co.uk/) --- ### [Headline PR](https://clutch.co/profile/headline-pr) - $10,000+ minimum project size - $150 - $199 average hourly rate - 2 - 9 employees - Glasgow, Scotland #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Branding - 10% Event Management - 40% Public Relations - 10% Search Engine Optimization - 20% Video Production #### Company description Founded in 1997, Headline PR is a small Glasgow, Scotland-based PR agency. Their services include Public Relations and Video Production. [Visit Website](http://headlinepr.co.uk/) --- ### [Graeme Gorrie Marketing Consultancy](https://clutch.co/profile/graeme-gorrie-marketing-consultancy) - 2 - 9 employees - Glasgow, Scotland #### Services Provided - Allocation of Expertise by Percentage - 15% Branding - 10% Compliance Consulting - 10% Email Marketing - 10% Graphic Design - 10% Sales Outsourcing - 10% Pay Per Click - 10% Search Engine Optimization - 10% Social Media Marketing - 15% Web Development #### Company description Graeme Gorrie Marketing Consultancy is a branding agency. Their small team is based in Glasgow, Scotland. Their team focuses on Branding and Web Development. [Visit Website](https://graemegorrie.co.uk/) --- ### [Alpha P Tech Ltd](https://clutch.co/profile/alpha-p-tech) - 2 - 9 employees - Edinburgh, Scotland #### Services Provided - Allocation of Expertise by Percentage - 25% Content Marketing - 25% Business Consulting - 25% Marketing Strategy - 25% Sales Outsourcing #### Company description Alpha P Tech Ltd is a Marketing Strategy company based in Edinburgh, Scotland. They provide Marketing Strategy and Content Marketing and were launched in 2018. [Visit Website](https://alphap.tech/) --- ### [Netsu](https://clutch.co/profile/netsu) - $1,000+ minimum project size - $25 - $49 average hourly rate - Freelancer employees - Edinburgh, Scotland #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 5% Corporate Training & Coaching - 40% E-Commerce Development - 10% Business Consulting - 10% Web Design #### Company description Netsu, a Back Office Outsourcing company, was launched in 2024. The company focuses on Back Office Outsourcing and E-Commerce Development. [Visit Website](https://www.netsu.digital/) --- ### [Difference Corporation](https://clutch.co/profile/difference-corporation) - 10 - 49 employees - South Queensferry, Scotland #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 25% Cloud Consulting & SI - 15% Unified Communications Consulting & SI - 10% IT Managed Services - 25% Business Consulting #### Company description Difference Corporation is a cloud consulting & SI company. Established in 2002, the company is in South Queensferry, Scotland. Their services include cloud consulting & SI and Business Consulting. [Visit Website](http://www.differencecorp.com/) --- ### [LEWIS Creative Consultants](https://clutch.co/profile/lewis-creative-consultants) - $10,000+ minimum project size - $150 - $199 average hourly rate - 10 - 49 employees - Edinburgh, Scotland #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 20% Call Center Services - 20% Digital Strategy - 20% Search Engine Optimization - 20% Web Design #### Company description LEWIS Creative Consultants is a small branding firm established in 1973. Their team offers Branding and Call Center Services. [Visit Website](https://www.lewis.co.uk/) --- ### [Indicia](https://clutch.co/profile/indicia) - $10,000+ minimum project size - $150 - $199 average hourly rate - 50 - 249 employees - Edinburgh, Scotland #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 20% Call Center Services - 20% Digital Strategy - 20% Search Engine Optimization - 20% Web Design #### Company description Indicia, a branding company, was founded in 2000. The team offers Branding and Call Center Services and is located in Bristol, England and London, England. [Visit Website](https://www.indicia.com/) #### 9% of employees work in Edinburgh office Edinburgh, Scotland 15 Links Place 2 - 5 employees [See All Locations (3)](https://clutch.co/profile/indicia#location) --- ### [60 Watt Edinburgh Ltd](https://clutch.co/profile/60-watt-edinburgh) - $10,000+ minimum project size - $150 - $199 average hourly rate - 2 - 9 employees - Edinburgh, Scotland, Scotland #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 20% Call Center Services - 20% Digital Strategy - 20% Search Engine Optimization - 20% Web Design #### Company description Based in Edinburgh, Scotland, Scotland, 60 Watt Edinburgh Ltd is a small branding agency. The team offers Branding and Call Center Services. [Visit Website](http://www.60w.co.uk) --- ### [Newtyne](https://clutch.co/profile/newtyne) - 10 - 49 employees - Edinburgh , Scotland #### Services Provided - Allocation of Expertise by Percentage - 20% BI & Big Data Consulting & SI - 10% Back Office Outsourcing - 20% Cloud Consulting & SI - 50% Business Consulting #### Company description Newtyne is a Business Consulting company. The small Edinburgh , Scotland-based team specializes in Business Consulting and BI & big data consulting & SI. The company was founded in 2004. [Visit Website](http://www.newtyne.com/) --- ### [Nevis Design](https://clutch.co/profile/nevis-design) - $10,000+ minimum project size - $150 - $199 average hourly rate - 2 - 9 employees - Edinburgh, Scotland #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 20% Call Center Services - 20% Digital Strategy - 20% Search Engine Optimization - 20% Web Design #### Company description In Edinburgh, Scotland, Nevis Design is a branding company. Their services include Branding and Call Center Services. [Visit Website](http://www.nevisdesign.co.uk) --- ### [Tayside Virtual Assistant](https://clutch.co/profile/tayside-virtual-assistant) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Coupar Angus, Scotland #### Services Provided - Allocation of Expertise by Percentage - 90% Back Office Outsourcing - 10% Transcription #### Company description Tayside Virtual Assistant is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Transcription and were launched in 2014. [Visit Website](http://www.taysidevirtualassistant.co.uk/) --- ### [Avian Studio](https://clutch.co/profile/avian-studio) - $10,000+ minimum project size - $150 - $199 average hourly rate - 10 - 49 employees - Dundee, Scotland, Scotland #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 20% Call Center Services - 20% Digital Strategy - 20% Search Engine Optimization - 20% Web Design #### Company description Avian Studio is a branding firm. They are located in Dundee, Scotland, Scotland and have small team. Their team offers Branding and Call Center Services. [Visit Website](http://avian.co.uk) --- ### [Ossian Media®](https://clutch.co/profile/ossian-media) - 2 - 9 employees - Dundee, Scotland #### Services Provided - Allocation of Expertise by Percentage - 15% Branding - 15% E-Commerce Development - 15% Mobile App Development - 10% Sales Outsourcing - 15% Search Engine Optimization - 15% Web Design - 15% Web Development #### Company description Ossian Media® is a branding agency. They specialize in Branding and Search Engine Optimization and were founded in 2011. The agency is based in Dundee, Scotland. [Visit Website](https://ossianmedia.co.uk/) --- ### [Connect First](https://clutch.co/profile/connect-first) - 10 - 49 employees - Kirkcaldy , Scotland #### Services Provided - Allocation of Expertise by Percentage - 90% Call Center Services - 10% Customer Service Outsourcing #### Company description Connect First is a call center. Their small team is in Kirkcaldy , Scotland. Their team offers Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.connectfirst.info) --- ### [Syntax Secretarial Solutions](https://clutch.co/profile/syntax-secretarial-solutions) - 10 - 49 employees - Edinburgh, Scotland #### Services Provided - Allocation of Expertise by Percentage - 100% Back Office Outsourcing #### Company description Based in Edinburgh, Scotland, Syntax Secretarial Solutions is a small Back Office Outsourcing company. Their services include Back Office Outsourcing. [Visit Website](http://syntaxsecretarial.com/) --- ### [Anderson Group](https://clutch.co/profile/anderson-group) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Glasgow, Scotland #### Services Provided - Allocation of Expertise by Percentage - 5% Custom Software Development - 40% Back Office Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% IT Managed Services - 15% Business Consulting - 5% Mobile App Development - 5% Web Development #### Company description Back Office Outsourcing company Anderson Group is based in Luton, England and Glasgow, Scotland. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO). [Visit Website](http://andersongroup.uk.com/) #### 1% of employees work in Glasgow office Glasgow, Scotland 58 West Regent Street employees [See All Locations (4)](https://clutch.co/profile/anderson-group#location) --- ### [Nexus Business Space](https://clutch.co/profile/nexus-business-space) - 2 - 9 employees - Edinburgh , Scotland #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Established in 2012, Nexus Business Space, a small call center, is in Edinburgh , Scotland. Their team offers Call Center Services. [Visit Website](http://www.nexusbusinessspace.com/) --- ### [go360](https://clutch.co/profile/go360) - $10,000+ minimum project size - $150 - $199 average hourly rate - 2 - 9 employees - Eskbank, Edinburgh, Scotland #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 30% Content Marketing - 40% E-Commerce Development #### Company description Go360 is an e-commerce development firm based in Eskbank, Edinburgh, Scotland and Peterculter Aberdeen, Scotland. Their services include E-Commerce Development and Call Center Services. [Visit Website](http://www.go360.co.uk) --- ### [Republik One Limited](https://clutch.co/profile/republik-one) - $10,000+ minimum project size - $150 - $199 average hourly rate - 2 - 9 employees - Clydebank, Scotland #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 20% Call Center Services - 20% Digital Strategy - 20% Search Engine Optimization - 20% Web Design #### Company description Republik One Limited is a small branding company headquartered in Clydebank, Scotland. Their services include Branding and Call Center Services. [Visit Website](http://republikone.co.uk) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. 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