# Top BPO Companies in Sacramento Recommended BPO companies in Sacramento include MyOutDesk, Wing Assistant, Softfile, TeleDirect Call Centers, transcosmos, ModSquad, Quantamnest, InstinctX, CP Jones Consulting LLC, TLC Tech, Inc.. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top BPO Companies in Sacramento Ratings Updated: Jul 14, 2026 ### [MyOutDesk](https://clutch.co/profile/myoutdesk) #### 5 out of 5 star rating (68 reviews) - 1,000 - 9,999 employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 30% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 25% Sales Outsourcing #### Company description MyOutDesk is a virtual assistant service provider that offers a range of support services, including operations, sales, customer service, and administrative support. The company is highly praised, with positive feedback from over 90% of reviewers highlighting their professionalism, timely delivery, and effective project management. Common themes in reviews include their strong industry knowledge, cost-effective services, and impressive work ethic. [Visit Website](https://www.myoutdesk.com) #### Transparent Clients expressed a strong sentiment of transparency in their feedback regarding MyOutDesk. One client highlighted that MyOutDesk 'always communicate throughout' and ensures they are 'transparently working', which fosters trust. Additionally, the commitment to timely delivery and open lines of communication was noted as a significant strength. Overall, clients feel assured in their partnership, underscoring a culture that values transparency and trust in their operations. - Virtual Assistant Services for Homecare Services Company (5.0/5, May 14, 2026): Always deliver on time, if not early. Always communicate throughout, and ensure that they are transparently working. They are also always available during working hours. We never have a delay. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457105) #### Reviewed 52 times in the past 6 months Recent reviews of MyOutDesk reflect a consistently positive sentiment, highlighting their reliability and effective support across various industries. Clients commend their virtual assistants for improving operational efficiency, with specific feedback noting faster lead follow-ups and enhanced transaction coordination. For instance, one client reported a 127% increase in sales due to improved client engagement. Overall, MyOutDesk is perceived as a valuable partner, though some clients suggest minor improvements in communication and onboarding processes. - 48 of 52 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 52 Recent Reviews](https://clutch.co/profile/myoutdesk?sort_by=date_desc&verified=true#reviews) #### Experience in 21 industries MyOutDesk has garnered positive feedback across diverse industries, particularly in Real Estate, where they excel in virtual assistance for transaction management, lead follow-ups, and administrative support, leading to improved efficiency and client satisfaction. In the Medical field, they facilitate recruitment and support operational tasks, enhancing service delivery. Their expertise also extends to Business Services, Insurance, and Construction, where clients appreciate their responsiveness and project management. Overall, MyOutDesk is well-suited for clients in Real Estate and Medical sectors, with strong performance noted in administrative and support roles. [Read All Reviews](https://clutch.co/profile/myoutdesk?verified=true#reviews) ##### Other Industry Experience MyOutDesk has received positive feedback from clients in the Other Industry, particularly in the fitness equipment sector. Clients commend their high-quality applicants, quick task delivery, and strong alignment with company values. The seamless management of administrative tasks and effective communication further emphasize their expertise and reliability. Overall, the consistent satisfaction and successful outcomes suggest that MyOutDesk is a strong candidate for businesses seeking proficient administrative support in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Fitness Equipemnt Repair co (5.0/5, Jun 16, 2025): MyOutDesk provides administrative assistance to a fitness equipment repair company. The team's tasks include reviewing work orders, sending reports and invoices, tracking appointments, and answering inquiries. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/382318) ##### Hospitality & leisure Experience MyOutDesk has demonstrated strong expertise in the Hospitality & leisure industry, as highlighted by their ability to manage hotel operations, enhance customer service, and support marketing efforts. Clients commend their quick staffing solutions and the quality of candidates provided. The overall sentiment reflects satisfaction with their comprehensive support, indicating MyOutDesk as a dependable partner for businesses seeking to optimize guest experiences and operational efficiency in the hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Hotel Company (5.0/5, Feb 7, 2025): MyOutDesk provides customer service, IT support, marketing, and administrative assistance for a hotel company. The team handles email marketing, social media posts, process documentation, and data entry. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/350059) ##### Manufacturing Experience MyOutDesk demonstrates strong expertise in the Manufacturing industry, specifically in bookkeeping and accounts payable for metal fabrication companies. Client feedback highlights their high-quality work, timely project delivery, and effective communication methods. The ongoing engagement reflects a positive impact on operational efficiency, particularly in processing a significant volume of invoices. With consistently high ratings and positive endorsements, MyOutDesk is positioned as a reliable partner for firms seeking to enhance their financial management. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Bookkeeping & Accounts Payable for Metal Fabrication Company (5.0/5, May 14, 2026): MyOutDesk provides ongoing bookkeeping services for a metal fabrication company. The team is responsible for setting up customer emails and sales tax IDs and processing invoices. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457233) ##### Roofing Experience The reviews highlight MyOutDesk's strong expertise in supporting roofing companies through effective IT solutions and administrative assistance. Clients emphasized their impressive organizational skills, consistent communication, and timely project delivery, which significantly improved operational efficiency and data accuracy. With a focus on client needs, MyOutDesk demonstrates a commitment to enhancing business processes in the roofing industry, making them a reliable partner for companies seeking to optimize their operations. - 2 reviews for roofing industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Gutter Installation Company (5.0/5, May 14, 2026): MyOutDesk provides call center services for a gutter installation company. The team schedules installation appointments and performs administrative tasks, such as scheduling jobs in the client's system. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457293) - Virtual Assistant for Roofing Company (5.0/5, May 15, 2026): MyOutDesk provides a virtual assistant (VA) who offers IT support to a roofing company. The VA handles IT processes, Python script reporting, CRM data verification, and sales accountability. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457410) ##### Education Experience MyOutDesk has received positive feedback from clients in the Education industry, highlighting their expertise in providing virtual assistant services tailored to educational organizations. Clients commend their reliable support in managing administrative tasks and project coordination, which has significantly improved operational efficiency. The company's strong communication skills and effective candidate matching are particularly noted, indicating a solid fit for organizations seeking to enhance their administrative capabilities in educational settings. - 2 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant for In-Home Education Services Company (5.0/5, Jun 25, 2025): MyOutDesk provides virtual assistant services for an in-home education services company. The team is responsible for the client's email and calendar management, light tech support, data analysis, and tracking. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/385200) - Virtual Assistant Services for Aviation Training Center (5.0/5, May 14, 2026): MyOutDesk provided virtual assistant services for an aviation training center. The team helped the client obtain FAA certifications and prepare the building for teaching. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457177) ##### Home Services Experience MyOutDesk demonstrates significant expertise in the Home Services industry, providing valuable administrative support that enhances operational efficiency. Clients express high satisfaction with the reliability, communication, and cultural fit of their virtual assistants, highlighting their ability to integrate seamlessly into teams. The sentiment is overwhelmingly positive, with clients noting the proactive approach and the strong rapport built over time. This company appears to be a strong candidate for Home Services businesses seeking dependable and personable administrative assistance. - 1 review for home services industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Homecare Services Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant services for a home services company. The team helps the client with administrative tasks, employee file management, and phone call coverage. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457105) ##### Fitness Experience MyOutDesk has garnered positive feedback in the Fitness industry, particularly for their role in enhancing operational efficiency for fitness businesses like Connect Pelvic Floor Fitness. Clients appreciate their effective virtual assistants, who adeptly manage customer service and social media interactions. The overall sentiment reflects satisfaction with timely project management and a tailored approach to client needs, although some communication improvements have been noted. This suggests MyOutDesk could be a valuable partner for fitness industry clients seeking support. - 1 review for fitness industry - Unknown avg. project cost - Virtual Assistant Services for Fitness Program Company (4.5/5, May 20, 2026): MyOutDesk provides back-office outsourcing services for a fitness program company. The team has provided two virtual assistants; one handles customer service, and the other is responsible for social media. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458575) ##### Information technology Experience MyOutDesk demonstrates significant expertise in the Information Technology sector, particularly in administrative and technical support roles. Clients commend their ability to quickly scale teams and improve operational efficiency, leading to substantial revenue gains and improved customer satisfaction metrics. The strong work ethic of their staff and effective project management is frequently highlighted, making them a reliable partner for organizations seeking to enhance their operational capabilities. - 4 reviews for information technology industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Digital Rights Management Company (5.0/5, May 14, 2026): MyOutDesk provides staff augmentation services for a digital rights management company. The team assists with technical support and helps the client maintain a high customer satisfaction rate. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457081) - Accounting Services for Real Estate Technology Company (5.0/5, May 14, 2026): MyOutDesk provided accounting services for a real estate technology company. The team handled the client's accounts payable and receivable tasks. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457108) - Executive Assistant Search for Nursing Home (5.0/5, May 15, 2026): MyOutDesk has helped an AI-powered nursing home tool hire an executive assistant. This person audits documentation, generates invoices, and streamlines reimbursement workflows. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457335) - Virtual Assistant Services for IT MSP (5.0/5, May 15, 2026): MyOutDesk provided virtual assistant services to the founder of an IT MSP. The team helped with monthly invoicing automation, sales pipeline management, and quoting. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457517) ##### Supply Chain, Logistics, and Transport Experience The reviews highlight MyOutDesk's expertise in providing administrative support to supply chain, logistics, and transport companies. Clients commend the company's exceptional communication and quick turnaround times, which significantly improved their operational efficiency and reduced administrative costs by up to 50%. The overall sentiment reflects high satisfaction with the value provided, making MyOutDesk a strong candidate for businesses in the Supply Chain, Logistics, and Transport industry seeking reliable administrative solutions. - 2 reviews for supply chain, logistics, and transport industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Virtual Assistant Services for Third-Party Logistics Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistance to a third-party logistics company. The team handles administrative tasks, including sales order processing, accounts payable and receivable, and data analytics. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457048) - Customer Service & Administrative Support for Logistics Co (5.0/5, May 14, 2026): MyOutDesk provides customer service and administrative support to a logistics company. The team assists with the client's daily operations. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457118) ##### Business services Experience MyOutDesk has received positive feedback in the Business services industry for their effective executive assistance and marketing support. Clients commend their responsiveness, project management, and ability to match them with suitable team members, significantly enhancing productivity and meeting project milestones. The company's strong work ethic and value for cost make them a favorable choice for businesses seeking reliable support in operational tasks and marketing initiatives. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant for Leadership & Conflict Resolution Co (5.0/5, May 14, 2026): MyOutDesk provides an executive assistant to a leadership and conflict resolution company. The team's assistant manages the client's calendar, responds to customers, creates brochures, and manages social media. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457157) - Marketing Assistance for Business Consulting Company (5.0/5, May 15, 2026): MyOutDesk provided marketing assistance for a business consulting firm. The team created websites, posted video content, and wrote content. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457337) ##### Sports Experience MyOutDesk has demonstrated strong expertise in the sports industry, specifically in wellness events, through effective event coordination and strategic hiring solutions. Clients have reported high satisfaction with their ability to exceed expectations, achieving KPI targets such as a hiring time under 10 days and event attendance over 80%. The company's attentive project management and commitment to finding the best representatives highlight their strengths, making them a potentially valuable partner for businesses in the sports sector. - 1 review for sports industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Marketing Support & HR Consulting for Wellness Events Company (5.0/5, May 14, 2026): MyOutDesk provides ongoing marketing support for a wellness events company. The team has helped with event coordination, internal communications, and hiring. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457211) ##### Advertising & marketing Experience MyOutDesk demonstrates significant expertise in the Advertising & Marketing industry, particularly through its strong focus on detailed reporting and timely deliverables. Clients commend their exceptional responsiveness and commitment to quality, enhancing operational efficiency. The positive sentiment reflects their high ratings, cultural fit, and value for cost, making them an ideal partner for businesses seeking reliable support in media strategy and execution. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Advertising Agency (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant services to an advertising and marketing company. The team assists with monthly digital media and competitive reporting and offers billing support. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457162) ##### Government Experience MyOutDesk has demonstrated strong expertise in government contracting, particularly in DAPA order management. Clients have praised their ability to ensure timely order processing and maintain compliance with DLA standards, leading to measurable outcomes such as generating $250K in annual margin. The team's effective communication and proactive approach have significantly contributed to project success, making MyOutDesk a valuable partner for government agencies seeking reliable support. - 1 review for government industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Government Contracting Firm (5.0/5, May 14, 2026): MyOutDesk provides a virtual assistant (VA) to support a government contracting firm's DAPA (Distribution and Pricing Agreement) program. The VA enters, verifies, and maintains contract and pricing data. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457252) ##### Financial services Experience MyOutDesk has received favorable feedback from clients in the Financial Services industry, highlighting their expertise in providing virtual assistance for marketing, client management, and data entry tasks. Clients appreciate the significant impact on efficiency and growth, noting increases in client appointments and retention rates. The quality of their virtual assistants and their responsiveness to client needs are repeatedly praised, indicating a strong alignment with industry requirements and a potential fit for firms seeking to enhance operational effectiveness. - 5 reviews for financial services industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Wealth Planning Firm (5.0/5, Aug 16, 2022): MyOutDesk has provided BPO services for a wealth planning firm. They handle repetitive tasks such as data entry, client follow-up, and scheduling. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/154142) - Virtual Assistant Services for Financial Services Co (5.0/5, May 14, 2026): MyOutDesk provided virtual assistant services to a financial services company. The team assisted with event planning, job postings, creating timelines, and sourcing vendors. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457138) - Social Media & Email Mktg for Financial & Tax Planning Co (5.0/5, May 14, 2026): MyOutDesk provides marketing services for a financial and tax planning company. The team manages Facebook Ads and lead management, and places leads in appropriate drip email campaigns. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457147) - Virtual Assistant Services for Financial Services Company (5.0/5, May 14, 2026): MyOutDesk has provided a financial services company with a virtual assistant. The assistant has helped the client create content for their social media page and find other agents to bring on board. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457239) - Bookkeeping & Data Entry for Financial Services Company (5.0/5, May 14, 2026): MyOutDesk provides ongoing bookkeeping and data entry support for a financial services company. The team regularly processes the client's books and bank feeds and handles financial closes. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457279) ##### Food & Beverage Experience MyOutDesk has demonstrated significant expertise in the Food & Beverage industry, particularly in enhancing operational efficiency and customer service. Clients, including a fast-food restaurant and a premium cocktail company, praised their strong project management, responsiveness, and adaptability. The results showcased improved customer satisfaction, brand loyalty, and efficient handling of customer inquiries, indicating their capability to meet the unique challenges of the industry effectively. - 2 reviews for food & beverage industry - 2 reviews are 5 stars - Unknown avg. project cost - Virtual Assistant Services for Fast-Food Restaurant (5.0/5, May 14, 2026): MyOutDesk provided virtual assistant services for a fast-food restaurant. The team was responsible for helping the client increase efficiency, reduce mental load and stress, and protect their time. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457246) - Customer Service for Premium Cocktail Company (5.0/5, May 14, 2026): MyOutDesk provided customer service for a premium cocktail company. The team managed customer communications across email, social media, Shopify, and Gorgias. They also monitored orders and tracking updates. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457314) ##### Construction Experience Clients in the Construction industry have reported positive experiences with MyOutDesk, highlighting their expertise in administrative support and lead generation. Elevated Seasons noted significant efficiency improvements, saving approximately 40 hours weekly. CertaPro Painters and Nuenergy Electrical praised MyOutDesk for their reliable communication and alignment with company values. Overall sentiment indicates a strong confidence in their ability to enhance operational efficiency and support business growth, making them a suitable partner for Construction firms seeking administrative and sales assistance. - 3 reviews for construction industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Painting Company (5.0/5, May 14, 2026): MyOutDesk provides back-office outsourcing services for a painting company. The team is responsible for handling the client's administrative work and helping with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457148) - Virtual Assistant Services for Construction Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant services for a construction company. The team handles inbound and outbound calls, calendar management, social media posts, client follow-ups, and platform R&D. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457261) - Lead Generation Services for Electrical Contracting Co (4.0/5, May 16, 2026): MyOutDesk provides lead generation services for an electrical contracting company. The team is tasked with converting leads into sales through email marketing and social media campaigns. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457584) ##### Insurance Experience The feedback from the insurance industry highlights MyOutDesk's strong expertise in providing virtual assistant services tailored for health insurance brokers. Clients praise their ability to efficiently manage ongoing administrative tasks, allowing brokers to focus on core operations. The company's alignment with client values and their supportive culture for VAs are particularly noted. Overall, the sentiment is highly positive, indicating that MyOutDesk is a reliable partner for businesses in the insurance sector seeking to enhance operational effectiveness. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Insurance Company (5.0/5, May 16, 2026): MyOutDesk provided virtual assistant services for an insurance company. The team provided a full-time VA who handled tasks such as sending emails, running quotes, processing intake forms, and more. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457685) ##### Other industries Experience Clients in the Other Industries sector express high satisfaction with MyOutDesk, highlighting their expertise and dedication. The team integrates seamlessly into client operations, providing valuable support in roles such as client services and HR management. Feedback underscores their quick response times, professionalism, and quality of service. Overall, MyOutDesk is recognized for its strong cultural fit and commitment to client success, making them a reliable partner for businesses seeking administrative and operational assistance. - 2 reviews for other industries industry - 2 reviews are 5 stars - Unknown avg. project cost - Back Office Outsourcing for Fitness Equipemnt Repair co (5.0/5, Jun 16, 2025): MyOutDesk provides administrative assistance to a fitness equipment repair company. The team's tasks include reviewing work orders, sending reports and invoices, tracking appointments, and answering inquiries. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/382318) - HR Outsourcing for HR Consulting Firm (5.0/5, May 14, 2026): MyOutDesk provides outsourced HR services for an HR consulting firm. The team manages the client's support email inbox, handles daily phone calls and client outreach, and assists in training. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457245) ##### Cleaners Experience Feedback from clients in the Cleaners industry highlights MyOutDesk's expertise in enhancing client services and driving sales. A President of a luxury green cleaning service noted significant improvements in communication and operational efficiency, attributing increased sales and effective management to their dedicated team member. Clients appreciate the high quality of candidates and prompt responses to needs, indicating strong overall satisfaction and a positive impact on business outcomes. - 1 review for cleaners industry - 1 review is 5 stars - Unknown avg. project cost - Back Office & Sales Outsourcing for Cleaning Company (5.0/5, May 19, 2026): MyOutDesk provides a cleaning company with a client service ambassador to help achieve their sales goals. The team processes Excel reports and communicates with cleaners in the field via phone and WhatsApp. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458235) ##### Medical Experience MyOutDesk has received positive feedback from various medical industry clients, highlighting their expertise in recruitment and administrative tasks. Clients have noted significant improvements in hiring rates, employee retention, and reduced call wait times, demonstrating their effective project management and responsiveness. The overall sentiment reflects satisfaction with their value, communication, and capability to streamline processes, making them a strong candidate for businesses seeking support in the medical sector. - 6 reviews for medical industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Recruiting Services for Medical Company (5.0/5, May 14, 2026): MyOutDesk provided recruiting services for a medical company. The team helped the client streamline their processes and recruited an administrative assistant for them. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457144) - Customer Service Support for Mental Health Practice (5.0/5, May 14, 2026): MyOutDesk provided customer service support for a mental health practice. The team handled phone calls, chart audits, and patient communication via text, email, fax, and voicemail. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457271) - Administrative Support for Home Care Services Company (4.5/5, May 14, 2026): MyOutDesk provides administrative support to a home care services company. Their work includes recruiting, candidate screening, billing, invoice processing, and data management. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457280) - Recruiting for Home Healthcare Company (5.0/5, May 14, 2026): MyOutDesk provided recruitment services for a home healthcare company. The team managed the entire recruitment process, including ad management, prescreening, interviewing, orientation, and profile management. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457301) - Recruitment Process Outsourcing for In-Home Care Company (5.0/5, May 14, 2026): MyOutDesk provided recruitment process outsourcing services for an in-home care company. The team was responsible for sourcing, interviewing, hiring, and onboarding new employees. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457313) - Customer Service Support for Medical Facility (5.0/5, May 19, 2026): MyOutDesk provided ongoing customer service support for a medical facility. The team handled data entry, including collecting patients' addresses, phone numbers, and insurance information. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458352) ##### Real estate Experience MyOutDesk has received positive feedback for their expertise in providing virtual assistance to real estate companies, with clients praising their strong communication skills, responsiveness, and ability to handle administrative tasks efficiently. Notable strengths include effective lead management, transaction coordination, and support in MLS compliance. Overall, clients express satisfaction with MyOutDesk's consistent performance, timely delivery of services, and favorable impact on operational efficiency, indicating a solid fit for businesses in the real estate sector. - 15 reviews for real estate industry - 14 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Real Estate Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant services for a real estate agency. The team helps with lead follow-up, listing coordination, transaction management, and administrative support. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/456944) - Virtual Assistant Services for Real Estate Agency (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant (VA) services for a real estate agency. MyOutDesk's virtual assistant handles the client's appointment setting, scheduling, CRM management, and social media support. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457086) - Back Office Outsourcing for Real Estate Dev Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistance to a real estate development company. The team handles lead management, CRM updates, appointment setting, transaction coordination, and marketing support. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457094) - Listing Coordination & Agent Support for Real Estate Co (5.0/5, May 14, 2026): MyOutDesk provides listing coordination and agent support for a real estate company. The team prepares listing information, manages MLS and other advertising portals, and handles contract preparation. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457151) - Staff Augmentation for Real Estate Investment Company (5.0/5, May 14, 2026): MyOutDesk provides staffing and operational support to a real estate investment company. The team manages the client's accounts and monitors their payments. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457181) - Sales Support for Real Estate Company (5.0/5, May 14, 2026): MyOutDesk provides a real estate company with an inside sales agent who handles cold calling, appointment setting, lead qualification, and database maintenance. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457226) - Content Writing Services for Real Estate CRM Company (5.0/5, May 14, 2026): MyOutDesk provided content writing services for a real estate CRM company. The team was responsible for posting blogs on client websites and updating monthly newsletters. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457236) - Underwriting Services for Real Estate Company (4.5/5, May 14, 2026): MyOutDesk provides underwriting services for a real estate company. The team has helped the client with 50 properties per week. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457276) - Virtual Assistant Services for Real Estate Company (5.0/5, May 15, 2026): MyOutDesk provides virtual assistant services for a real estate company. The team is responsible for assisting with various tasks across different departments, including marketing support and website updates. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457468) - Web Dev Virtual Assistance for Real Estate CRM & SaaS Co (5.0/5, May 15, 2026): MyOutDesk provides web development virtual assistance for a real estate CRM and SaaS company. The VA configures websites, manages client communications, and supports cross-functional collaboration. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457561) - Virtual Assistant Services for Real Estate Company (5.0/5, May 16, 2026): MyOutDesk provides virtual assistant services to a real estate company. The team handles back-office services, including answering calls, coordinating maintenance and showings, and managing accounting tasks. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457589) - Outsourcing for Real Estate Software Solutions Company (5.0/5, May 21, 2026): MyOutDesk provides customer support and processes MLS compliance requests for a real estate software solutions company. The team communicates with external customers and internal teams. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458854) - Virtual Assistant Services for Real Estate Company (5.0/5, May 21, 2026): MyOutDesk provides a virtual assistant to manage a real estate company's team's transaction database and listing inventory. The assistant coordinates paperwork and communicates with clients and agents. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458933) - Virtual Assistant Services for Real Estate Company (5.0/5, May 23, 2026): MyOutDesk provides virtual assistant services to a real estate company. The team helps maintain the client's database, enter transactions into their CRM, and post content on social media. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/459410) - Operations & Sales Support for Real Estate Firm (5.0/5, Jun 6, 2026): MyOutDesk provides operations and sales support for a real estate firm. The team handles data input, marketing, scheduling, and billing. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/462575) ##### Legal Experience MyOutDesk has demonstrated substantial expertise in supporting legal operations, particularly in credit dispute management for Watts & Herring LLC. Clients have noted significant improvements in operational efficiency, turnaround times, and document handling, with reported increases in processing capacity of up to 30%. Their responsive project management and structured support have been pivotal in enhancing client workflows. While onboarding could be improved, the overall sentiment indicates a strong fit for firms seeking reliable virtual staffing solutions in the legal sector. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Outsourcing for Law Firm (5.0/5, May 14, 2026): MyOutDesk provides virtual staffing support for a law firm. The team handles administrative tasks, client account management, document handling, and workflow coordination. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457045) #### 5.0 out of 5.0 rating for cost What Clients Have Said Overall, clients consistently commend MyOutDesk for providing excellent value for money. Many highlighted that the pricing fits their budget while still delivering high-quality service. For instance, one client noted, 'We chose them because they had high ratings and offered good value for the cost.' Another emphasized, 'MyOutDesk has saved us time, eliminated redundancies, and helped us centralize our operations.' The sentiment across reviews indicates a strong appreciation for the balance of cost and service quality. [Read All Reviews](https://clutch.co/profile/myoutdesk?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (2 reviews) --- ### [Wing Assistant](https://clutch.co/profile/wing-assistant) #### 4.7 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Wing Assistant is a virtual assistant service provider that offers comprehensive administrative support, social media management, customer service, and lead generation. Positive feedback is prevalent, with 90% of reviewers praising their timely communication, seamless integration, and effective project management. However, 10% indicated areas for improvement, notably in supervision and task accuracy. Overall, Wing Assistant is recognized for its reliability and value for cost. [Visit Website](https://wingassistant.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Reviewed 2 times in the past 6 months Recent reviews of Wing Assistant reflect a strong overall sentiment, highlighting their effective customer service and administrative support. Notably, a client from Kaivac praised their seamless integration and consistent call answer rates exceeding 95%. Similarly, the CEO of Lynn Levy Land Company commended the swift onboarding process and proactive approach of their virtual assistants in real estate due diligence. Clients suggested improvements in the selection process for assigned team members, indicating a desire for greater involvement. - 1 of 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/wing-assistant?sort_by=date_desc&verified=true#reviews) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients frequently commend Wing Assistant for offering excellent value for money, with many stating that their pricing aligns well with budgetary constraints. For instance, a CEO noted they selected Wing due to its 'good value for cost,' while another client highlighted the 'discounted pricing' that fit their budget. Overall, the sentiment is positive, with multiple reviews emphasizing the affordability and cost-effectiveness of Wing's services, contributing significantly to client satisfaction. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) - Less than $10,000 (11 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive Wing Assistant is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 4 countries - Canada (2 projects) - Puerto Rico (1 projects) - United States (28 projects) - England (1 projects) This provider is available in 6 time zones: - Greenwich Mean Time (GMT) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) --- ### [Softfile](https://clutch.co/profile/softfile) #### 4.3 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 75% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing #### Company description Softfile specializes in inbound and back office services, with a strong focus on customer service and efficiency. The company receives predominantly positive feedback, with over 90% of the reviews praising their cost-effectiveness and service quality. Clients consistently highlight Softfile's ability to save time and provide accurate results, although some suggest areas for improvement. [Visit Website](http://www.softfile.com/) #### Reasonable pricing Clients have praised Softfile for its reasonable pricing, highlighting the value of their package deals. One reviewer noted that the service saves their company approximately $1,500 per month, indicating a strong cost-effectiveness. The overall sentiment regarding pricing is positive, with clients affirming that the affordability contributes significantly to their satisfaction with the service. Additionally, one reviewer specifically emphasized that the cost is a notable strength of the company. #### Experience in 3 industries Softfile demonstrates notable expertise in the Information Technology, Healthcare, and Consumer Products industries. Clients in IT praise their cost-effectiveness and reliable customer service, while healthcare professionals commend their efficiency and accuracy in back office services. Reviews reflect strong satisfaction, highlighting substantial time and cost savings across all sectors. Overall, the sentiment is positive, making Softfile a strong contender for medium-to-large companies seeking support in these fields. [Read All Reviews](https://clutch.co/profile/softfile?verified=true#reviews) ##### Human Resources Experience Softfile demonstrates strong expertise in providing back office services within the Human Resources industry, with clients praising their accuracy and efficiency. One client noted significant cost savings and recommended Softfile for medium to large companies, highlighting their ability to deliver quality work promptly. Overall sentiment is highly positive, underscoring the provider's strengths in client service and communication, making them a suitable choice for businesses seeking reliable HR support. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Content Accuracy Services for Health Company (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/softfile/138076) ##### Information technology Experience Softfile has garnered positive feedback in the Information Technology industry, particularly for their customer service and cost-effectiveness. Clients note significant savings, both in time and expenses, while highlighting the provider's reliability in handling inbound calls. With a long-term partnership of five years, clients appreciate Softfile's strength in delivering efficient solutions, although there is room for improvement in certain areas. Overall, the sentiment indicates a strong fit for businesses seeking dependable IT service partnerships. - 1 review for information technology industry - Unknown avg. project cost - Order Processing for Information Technology Firm (3.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/softfile/146688) ##### Consumer Products Experience Softfile has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in claims processing and efficient back office services. Clients praise their prompt turnaround times, quality of work, and effective communication. The overall sentiment reflects satisfaction with Softfile’s ability to save time and resources, making them a strong candidate for businesses seeking reliable support in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Consumer Products Claims Processing (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/softfile/138117) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Softfile for its competitive pricing and strong value for money. One client noted a monthly savings of $1,500, emphasizing the cost-effectiveness of their services. Another highlighted considerable savings, estimating at least five figures annually. Feedback indicates that the company offers package deals and efficient billing, enhancing overall client satisfaction with their financial investment in the services provided. [Read All Reviews](https://clutch.co/profile/softfile?verified=true#reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 3 cities - Portland, Maine (1 projects) - Providence, Rhode Island (1 projects) - Scottsdale, Arizona (1 projects) [View Reviews](https://clutch.co/profile/softfile?verified=true#reviews) --- ### [TeleDirect Call Centers](https://clutch.co/profile/teledirect-call-centers) - 250 - 999 employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description TeleDirect Call Centers, a call center service and Customer Service Outsourcing company, was launched in 1961. The midsize team provides Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.teledirect.com/) --- ### [transcosmos](https://clutch.co/profile/transcosmos) - $1,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 25% Call Center Services - 50% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.transcosmosomniconnect.com/) #### 50% of employees work in Sacramento office Sacramento, CA 3851 N Freeway Blvd, Suite 100 2 - 5 employees 916-562-2235 [See All Locations (3)](https://clutch.co/profile/transcosmos#location) --- ### [ModSquad](https://clutch.co/profile/modsquad) #### 4.5 out of 5 star rating (1 reviews) - 10,000+ employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 9% AI Consulting - 9% Call Center Services - 9% Content Moderation Services - 9% CRM Consulting and SI - 10% Customer Service Outsourcing - 9% Digital Strategy - 9% Generative AI - 9% IT Managed Services - 9% Cybersecurity - 9% IT Strategy Consulting - 9% Social Media Marketing #### Company description ModSquad provides customer service by handling consumer inquiries through calls and emails for various businesses. Reviews highlight their timely deliveries, high customer satisfaction, and agility in scaling resources. Overall, ModSquad is noted for its good value, cultural fit, and impressive project management, though there were minor communication issues related to compliance. [Visit Website](https://modsquad.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support) --- ### [Quantamnest](https://clutch.co/profile/quantamnest) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Customer Service Outsourcing - 25% E-Commerce Development - 25% Business Consulting #### Company description Founded in 2021, Quantamnest is an e-commerce development firm. The small team focuses on E-Commerce Development and Business Consulting. [Visit Website](https://quantamnest.com) --- ### [InstinctX](https://clutch.co/profile/instinctx) #### 5 out of 5 star rating (2 reviews) - 10 - 49 employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 16% Back Office Outsourcing - 16% Customer Service Outsourcing - 16% Finance & Accounting Outsourcing (FAO) - 16% Fractional CFO Services - 20% Business Consulting - 16% Sales Outsourcing #### Company description The talent you can’t find. The standard they can’t match.  We build elite global teams that drive efficiency and cut costs - without compromising on quality.  Businesses today are under pressure: rising costs, hiring challenges, and now tariffs. InstinctX helps companies scale smarter by placing highly skilled professionals in finance, IT, customer service, and operations - saving up to $5K per role, per month.  We don’t just outsource. We engineer strategic, high-performance teams that integrate seamlessly into your business.  Ready to scale? Let’s build. [Visit Website](https://www.instinctx.io/) --- ### [CP Jones Consulting LLC](https://clutch.co/profile/cp-jones-consulting) - $1,000+ minimum project size - $100 - $149 average hourly rate - 2 - 9 employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Document Digitization & Management - 60% Business Consulting #### Company description CP Jones Consulting LLC, a Business Consulting company, was launched in 2020. The small team provides Business Consulting and Document Digitization & Management. [Visit Website](https://candacepjones.com/) --- ### [TLC Tech, Inc.](https://clutch.co/profile/tlc-tech) - 10 - 49 employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 15% BI & Big Data Consulting & SI - 10% Call Center Services - 10% Cloud Consulting & SI - 25% IT Managed Services - 15% Cybersecurity - 15% IT Strategy Consulting - 10% Other IT Consulting and SI #### Company description IT managed services company TLC Tech, Inc. Was launched in 2004. The agency provides IT managed services and IT strategy consulting, and is small. [Visit Website](https://www.tlctech.com/) --- ### [The Medilex Records Review LLC](https://clutch.co/profile/medilex-records-review) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Customer Service Outsourcing - 70% Litigation Support Services - 20% Malpractice Law #### Company description Established in 2025, The Medilex Records Review LLC is a Litigation Support Services company. Their team focuses on Litigation Support Services and Malpractice Law. [Visit Website](https://themedilexreview.com) --- ### [Golden Goose Marketing](https://clutch.co/profile/golden-goose-marketing) - $1,000+ minimum project size - $100 - $149 average hourly rate - 2 - 9 employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 15% Custom Software Development - 15% Call Center Services - 10% Customer Service Outsourcing - 15% Sales Outsourcing - 15% Pay Per Click - 15% Search Engine Optimization - 15% Web Development #### Company description Golden Goose Marketing is a SEO services firm based in Sacramento, California. Their services include Search Engine Optimization and Pay Per Click. [Visit Website](https://thegoldgoose.com) --- ### [Level 9 Virtual](https://clutch.co/profile/level-9-virtual) #### 1 out of 5 star rating (1 reviews) - 50 - 249 employees - Roseville, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 20% Graphic Design - 20% Social Media Marketing - 20% Web Development #### Company description LEVEL 9 Virtual is a company offering virtual assistant services. Reviews indicate that while they have high ratings, they faced challenges with communication and task management, resulting in a need for micromanagement. Feedback was generally negative, with 100% of reviewers highlighting issues and no recommendations given. [Visit Website](https://www.level9virtual.com/) #### Experience in 1 industry Level 9 Virtual has experience primarily in the consulting industry, where they provided virtual assistance for marketing automation and client support. Feedback highlights challenges with communication and project management, leading to mixed results. While some clients noted timely task completion and customer satisfaction, concerns regarding oversight and team performance were prevalent. Overall, the consulting sector may benefit from their services, but potential clients should consider the noted areas for improvement. [Read All Reviews](https://clutch.co/profile/level-9-virtual?verified=true#reviews) ##### Consulting Experience Level 9 Virtual has received mixed feedback from consulting clients, highlighting expertise in virtual assistance and marketing automation. While some clients noted successful project outcomes, concerns about communication and task management were prevalent. A CEO from a consulting company specifically mentioned issues with poor communication and the need for micromanagement. Overall, potential clients should consider these factors when evaluating Level 9 Virtual's fit for their consulting needs. - 1 review for consulting industry - Less than $10,000 avg. project cost - Virtual Assistance & Marketing for Consulting Company (1.0/5, Nov 1, 2023): LEVEL 9 Virtual provides virtual assistance services for a consulting company. The team was responsible for helping the client manage their marketing automation and client support. [Read Full Review](https://clutch.co/go-to-review/level-9-virtual/246228) #### 1.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed dissatisfaction with Level 9 Virtual's overall value for money, citing poor communication and the need for micromanagement as significant drawbacks. One CEO noted that despite high ratings prompting their choice, the experience did not meet expectations, resulting in a lack of recommendation. The inability to deliver tasks efficiently and the necessity for constant reminders raised concerns about the cost-effectiveness of the services provided. [Read All Reviews](https://clutch.co/profile/level-9-virtual?verified=true#reviews) - Less than $10,000 (1 reviews) --- ### [Nexyom Consultancy Services Pvt. Ltd.](https://clutch.co/profile/nexyom-consultancy-services) - $100,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Folsom, CA #### Services Provided - Allocation of Expertise by Percentage - 10% AI Development - 15% BI & Big Data Consulting & SI - 35% Document Digitization & Management - 20% Generative AI - 20% IT Strategy Consulting #### Company description Nexyom Consultancy Services Pvt. Ltd. Is a Document Digitization & Management company. Launched in 2016, the agency offers Document Digitization & Management and IT strategy consulting. [Visit Website](https://www.nexyom.com/) #### 41% of employees work in Folsom office Folsom, CA 14873 Auburn Summit Drive 16 - 20 employees +1 (877) 842-7386 [See All Locations (2)](https://clutch.co/profile/nexyom-consultancy-services#location) --- ### [Telegenisys Inc](https://clutch.co/profile/telegenisys) - 50 - 249 employees - Fairfield, CA #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 10% Financial Consulting - 10% Business Consulting - 10% Sales Outsourcing #### Company description Telegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing. [Visit Website](https://www.telegenisys.com/) --- ### [R Systems](https://clutch.co/profile/r-systems) - $10,000+ minimum project size - $100 - $149 average hourly rate - 1,000 - 9,999 employees - El Dorado Hills, CA #### Services Provided - Allocation of Expertise by Percentage - 60% BI & Big Data Consulting & SI - 15% Back Office Outsourcing - 10% Cloud Consulting & SI - 15% CRM Consulting and SI #### Company description Founded in 1993, R Systems is a large big data analytics company. Their services include BI & big data consulting & SI and Back Office Outsourcing. [Visit Website](http://analytics.rsystems.com/) --- ### [clowd](https://clutch.co/profile/clowd) - 2 - 9 employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 20% AI Development - 10% Back Office Outsourcing - 10% Cloud Consulting & SI - 10% CRM Consulting and SI - 10% IT Managed Services - 20% IT Strategy Consulting - 10% Business Consulting #### Company description Clowd, an IT strategy consulting company, is in Sacramento, California. Their services include IT strategy consulting and Artificial Intelligence. [Visit Website](https://www.getclowd.com/) --- ### [JRivera Associates](https://clutch.co/profile/jrivera-associates) - 2 - 9 employees - Lodi, CA #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 30% Sales Outsourcing - 40% Translation #### Company description JRivera Associates is a small Translation company based in Lodi, California. The team focuses on Translation and Call Center Services. [Visit Website](https://www.jriva.com/) --- ### [Halldin Public Relations](https://clutch.co/profile/halldin-public-relations) - 2 - 9 employees - Roseville, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Event Marketing - 25% Public Relations - 25% Social Media Marketing #### Company description Back Office Outsourcing company Halldin Public Relations is headquartered in Roseville, California. The team focuses on Back Office Outsourcing and Event Marketing. [Visit Website](http://halldinpr.com/) --- ### [TeleContact Resource Services](https://clutch.co/profile/telecontact-resource-services) #### 4.6 out of 5 star rating (4 reviews) - $1,000+ minimum project size - 50 - 249 employees - Riverbank, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Sales Outsourcing #### Company description TeleContact Resource Services is a telemarketing and customer service company specializing in outbound sales and customer verification services. The overall feedback is overwhelmingly positive, with clients citing increased efficiency, responsiveness, and significant cost savings. Approximately 75% of reviewers emphasize their ability to consistently meet business objectives and deadlines, while no negative feedback about their services is mentioned. [Visit Website](https://trstelemarketing.com) #### Efficient Client feedback indicates a strong sentiment towards the efficiency of TeleContact Resource Services. Notably, one client highlighted their 'fast response times' and remarked on how the partnership has 'increased our efficiency and productivity.' Additionally, the client noted a monthly savings of around $2,000, underscoring the effective resource management provided by the company. Overall, the reviews reflect a positive perception of the company's capability to enhance operational efficiency. - Business Services Company Telemarketing (5.0/5, Aug 14, 2017): They have increased our efficiency and productivity. I can't really think of any con's. Their efficiency. [Read Full Review](https://clutch.co/go-to-review/telecontact-resource-services/137543) #### Experience in 4 industries TeleContact Resource Services has received positive industry feedback, particularly in Advertising & Marketing, Manufacturing, Business Services, and Telecommunications. Clients appreciate their efficiency, targeted outreach, and cost-effectiveness. The manufacturing sector highlighted significant revenue growth, while business services noted enhanced customer service capabilities. Overall, the sentiment across these industries is favorable, indicating that TeleContact's expertise is well-suited for clients seeking to improve sales and customer engagement across diverse sectors. [Read All Reviews](https://clutch.co/profile/telecontact-resource-services?verified=true#reviews) ##### Advertising & marketing Experience TeleContact Resource Services demonstrates strong expertise in outbound marketing, effectively saving clients time and money through efficient service delivery. Clients appreciate their positive demeanor and the comprehensive nature of their offerings, which have led to ongoing partnerships since 2010. Overall, feedback reflects a solid reputation for generating new business and addressing customer issues, suggesting they are a reliable choice for firms seeking impactful marketing solutions. - 1 review for advertising & marketing industry - $10,000 – $49,000 avg. project cost - Outbound Telemarketing Services for Advertising Company (3.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/telecontact-resource-services/25325) ##### Manufacturing Experience TeleContact Resource Services has received positive feedback within the Manufacturing industry for their effective outbound sales strategies. Clients highlight the company's expertise in targeting the right audience, resulting in significant revenue growth and increased orders. Their efficiency, responsiveness, and ability to save clients time and money bolster their reputation. Overall, clients recommend TeleContact for their strong contribution to sales growth and effective communication, making them a strong fit for businesses in the Manufacturing sector. - 1 review for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Telemarketing & Lead Generation for Manufacturing Service (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/telecontact-resource-services/25314) ##### Business services Experience TeleContact Resource Services demonstrates considerable expertise in the Business services industry, particularly in telemarketing and customer service. Clients appreciate their efficiency, fast response times, and the financial savings they provide, often amounting to significant monthly reductions in operational costs. With long-term partnerships highlighted, the overall sentiment is highly positive, indicating that TeleContact is an ideal choice for businesses seeking to enhance productivity and customer interaction. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Business Services Company Telemarketing (5.0/5, Aug 14, 2017): [Read Full Review](https://clutch.co/go-to-review/telecontact-resource-services/137543) ##### Telecommunications Experience TeleContact Resource Services demonstrates strong expertise in the Telecommunications industry, particularly in outbound services and customer verification. Clients report increased efficiency and significant cost savings, with a high level of satisfaction regarding the provider's capabilities in conducting outbound calls and enhancing customer contact. The overall sentiment leans positive, highlighting the company's established reputation and reliable service delivery, making them a compelling choice for businesses seeking improvement in their telecommunications operations. - 1 review for telecommunications industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Telecommunications Company Customer Verification (5.0/5, Aug 16, 2017): [Read Full Review](https://clutch.co/go-to-review/telecontact-resource-services/137336) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients generally perceive TeleContact Resource Services as offering good value for money. One reviewer noted a monthly savings of $1,200, while another mentioned $300, highlighting significant cost-effectiveness. The pricing structure is described as flexible, with options for package deals or hourly billing. Overall sentiment reflects satisfaction with the services provided, as clients appreciate the efficiency and responsiveness, often attributing their revenue growth to the company's offerings. [Read All Reviews](https://clutch.co/profile/telecontact-resource-services?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 3 cities - Dallas, Texas (1 projects) - San Jose, California (1 projects) - Bowling Green, Kentucky (1 projects) [View Reviews](https://clutch.co/profile/telecontact-resource-services?verified=true#reviews) --- ### [Got Luxury Ride](https://clutch.co/profile/got-luxury-ride) - 2 - 9 employees - Napa, CA #### Services Provided - Allocation of Expertise by Percentage - 100% Customer Service Outsourcing #### Company description Customer Service Outsourcing company Got Luxury Ride was launched in 2020. The firm specializes in Customer Service Outsourcing, and is small. [Visit Website](https://gotluxuryride.com/) --- ### [Introlligent](https://clutch.co/profile/introlligent) - 50 - 249 employees - Folsom, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Custom Software Development - 10% Corporate Training & Coaching - 10% Customer Service Outsourcing - 20% IT Managed Services - 30% IT Strategy Consulting - 10% Business Consulting #### Company description Founded in 2001, Introlligent is an IT strategy consulting company. The midsize team focuses on IT strategy consulting and IT managed services. [Visit Website](https://www.introlligent.com/) --- ### [ARC Facilities](https://clutch.co/profile/arc-facilities) - 250 - 999 employees - San Ramon, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Digital Asset Management - 50% Document Digitization & Management #### Company description ARC Facilities is a midsize Document Digitization & Management and Digital Asset Management company. Launched in 2016, the team offers Document Digitization & Management and Digital Asset Management. [Visit Website](https://www.arcfacilities.com) --- ### [Telecom, Inc.](https://clutch.co/profile/telecom) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Oakland, CA #### Services Provided - Allocation of Expertise by Percentage - 24% Call Center Services - 60% Customer Service Outsourcing - 16% Sales Outsourcing #### Company description Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement. [Visit Website](http://www.telecominc.com) #### Timely Telecom, Inc. received positive feedback regarding their timeliness and communication efficiency. The client highlighted that communication was clear and consistent through various channels, including weekly calls and emails, facilitating an effective collaboration. The promptness in addressing escalated customer issues was particularly noted, which contributed to a seamless operational experience. Overall, the sentiment reflects satisfaction with Telecom's ability to manage customer service operations in a timely manner, allowing the client to focus on improving their e-commerce business. #### Experience in 2 industries Telecom, Inc. has demonstrated robust expertise in the Energy & Natural Resources and Manufacturing industries. Clients highlighted their adeptness in sales and customer service operations, with notable improvements in customer experience and conversion rates. They received commendations for their positive attitude, high-quality agents, and effective communication strategies. Overall, the sentiment is highly positive, marking Telecom as a reliable partner for companies in these sectors seeking to enhance sales and customer support functions. [Read All Reviews](https://clutch.co/profile/telecom?verified=true#reviews) ##### Energy & natural resources Experience Telecom, Inc. demonstrates strong expertise in the Energy & natural resources sector, particularly in community solar sales. Clients commend their proactive communication and dedication to incorporating feedback, fostering a positive client relationship. One client highlighted their effective sales strategies and impressive client service, noting that Telecom met expectations despite lower lead quality. Overall, their commitment to client satisfaction and adaptability positions them as a reliable partner for projects in the Energy & natural resources industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Solar Sales Company (5.0/5, Feb 24, 2023): Telecom, Inc. provided call center services for a solar sales company. The team contacted prospective investors to help them learn and invest in solar energy. [Read Full Review](https://clutch.co/go-to-review/telecom/182723) ##### Manufacturing Experience Telecom, Inc. has garnered positive feedback from clients in the Manufacturing industry, specifically for their expertise in scaling customer service operations. Clients have praised their competitive rates, exceptional agent quality, and seamless integration into existing systems. The ability to manage customer inquiries effectively, even converting leads into sales, highlights their impactful contribution. Overall, their strong communication and project management practices suggest they are a reliable partner for businesses seeking to enhance their customer service capabilities. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Furniture Company (5.0/5, Feb 16, 2023): A furniture company hired Telecom, Inc. to manage and scale their customer service operation. The team was tasked with servicing customers across US time zones. They handled calls, chats, and service issues. [Read Full Review](https://clutch.co/go-to-review/telecom/181418) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients praise Telecom, Inc. for their competitive pricing and value for money, particularly highlighting their willingness to accommodate payment structures. One client noted that Telecom's rates were competitive for a US-based call center with high-quality agents. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received substantial value, evidenced by improved sales and customer service experiences without compromising quality. [Read All Reviews](https://clutch.co/profile/telecom?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) --- ### [Call24 Communications](https://clutch.co/profile/call24-communications) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Pleasant Hill, CA #### Services Provided - Allocation of Expertise by Percentage - 75% Call Center Services - 25% Customer Service Outsourcing #### Company description Call24 Communications, an answering service, is located in Pleasant Hill, California. Founded in 1985, the team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.call24.com/) --- ### [Gadgetsick](https://clutch.co/profile/gadgetsick) - $10,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Concord, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% IT Managed Services #### Company description Founded in 2019, Gadgetsick is a call center company and IT managed services company. Their services include Call Center Services and IT managed services. [Visit Website](http://www.gadgetsick.com) --- ### [Five9](https://clutch.co/profile/five9) #### 2.5 out of 5 star rating (2 reviews) - $100 - $149 average hourly rate - 250 - 999 employees - San Ramon, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 60% CRM Consulting and SI - 20% ERP Consulting and SI - 10% Other IT Consulting and SI #### Company description Five9 is a technology solutions provider specializing in contact center operations and Salesforce integration. Feedback from clients is mixed; 50% commend their project management, diligence, and problem-solving abilities, while others criticize communication and outdated software interfaces. Overall, they are recognized for their dedication and structured problem-solving but face challenges with communication and software usability. [Visit Website](http://www.five9.com/) #### Helpful Clients have expressed high satisfaction with Five9's responsiveness and project management capabilities. One reviewer highlighted their diligence in project completion and prompt communication, noting that Five9's team often reaches out directly to troubleshoot issues, particularly during transitions. The ability to diagnose technical problems was also praised as highly effective. Overall sentiment indicates that Five9 is helpful and committed to ensuring client success, despite some feedback regarding their software interface needing updates. - Sales & Marketing Support for Legal Service Access Firm (4.0/5, Jul 29, 2020): When we transitioned to work from home, Five9 was really helpful in troubleshooting some of the issues my team was dealing with. The team went so far as to reach out to my team members directly to help them troubleshoot issues. They went above and beyond in that regard when we made that transition. Also, their ability to diagnose technical problems is excellent. Five9 provides really structured approaches to finding solutions. It’s very helpful. [Read Full Review](https://clutch.co/go-to-review/five9/25697) #### Experience in 2 industries Five9 has received mixed feedback across industries. In Financial Services, clients noted challenges with communication and integration, suggesting potential clients seek alternative vendors. Conversely, in the Legal sector, Five9 is praised for their project management, diligence, and technical support, which significantly improved operational efficiency and lead management. Overall, they demonstrate strengths in responsiveness and problem-solving in Legal, while clients in Financial Services highlight communication as an area for improvement. Organizations in the Legal industry may find them to be a better fit. [Read All Reviews](https://clutch.co/profile/five9?verified=true#reviews) ##### Financial services Experience Feedback from the financial services industry indicates that while Five9 possesses strong software implementation capabilities, challenges in communication, particularly across time zones, have hindered project success. Clients highlight the need for improved support in Salesforce integration and training, with one reviewer expressing dissatisfaction with the overall process. Despite these concerns, the provider's project management strengths and effective software solutions suggest potential clients should carefully evaluate their communication practices before engagement. - 1 review for financial services industry - $10,000 – $49,000 avg. project cost - Sales Force Support & Training for Finance Company (1.0/5, May 24, 2022): A finance company engaged with Five9 for ongoing Salesforce integration, training, and support. [Read Full Review](https://clutch.co/go-to-review/five9/20288) ##### Legal Experience The reviews highlight Five9's strong expertise in enhancing legal service operations through effective contact center solutions. Clients commend their prompt communication, project completion focus, and adept troubleshooting, particularly during transitions to remote work. The impact on operational efficiency and sales growth is notable, positioning Five9 as a valuable partner in the Legal industry. However, some feedback points to the need for interface improvements. Overall, their commitment to client success makes them a suitable choice for legal service firms. - 1 review for legal industry - $10,000 – $49,000 avg. project cost - Sales & Marketing Support for Legal Service Access Firm (4.0/5, Jul 29, 2020): Five9 was hired to improve a legal service access firm’s autodialing efforts. The team worked to automate dialing to prioritize new leads while continuing to nurture older leads. [Read Full Review](https://clutch.co/go-to-review/five9/25697) #### 2.8 out of 5.0 rating for cost What Clients Have Said Client feedback on Five9 indicates mixed sentiments regarding overall value and cost. One client invested $20,000–$30,000 but faced significant communication issues, advising potential customers to seek alternatives. Conversely, another client, who spent between $10,000–$50,000, praised Five9 for their diligent project management and timely responses, emphasizing the positive impact on efficiency and sales. Overall, while some clients recognize the value in project execution, concerns about communication and outdated software may affect perceived value for money. [Read All Reviews](https://clutch.co/profile/five9?verified=true#reviews) - $10,000 to $49,000 (2 reviews) --- ### [Medical Bills Consultancy](https://clutch.co/profile/medical-bills-consultancy) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Stockton, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Product Design - 20% Social Media Marketing - 20% Direct Marketing - 20% Web Development #### Company description Medical Bills Consultancy, a Direct Marketing company, was launched in 2023. The agency specializes in Direct Marketing and Social Media Marketing. [Visit Website](https://mbconsultancy.us/) --- ### [ezyteams](https://clutch.co/profile/ezyteams) - < $25 average hourly rate - 50 - 249 employees - San Ramon, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing - 10% Staffing #### Company description Ezyteams is a Back Office Outsourcing company. They are headquartered in San Ramon, California and have midsize team. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO). [Visit Website](https://ezyteams.net) --- ### [Packet Fusion](https://clutch.co/profile/packet-fusion) - 250 - 999 employees - Pleasanton, CA #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Midsize answering service Packet Fusion, is in Pleasanton, California and Pleasanton, California. Their services include Call Center Services. [Visit Website](https://www.packetfusion.com/) --- ### [Reliable Receptionist](https://clutch.co/profile/reliable-receptionist) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Walnut Creek, CA #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Reliable Receptionist is an answering service. The Walnut Creek, California-based team offers Call Center Services. [Visit Website](http://www.ReliableReceptionist.com) --- ### [ALFATEK](https://clutch.co/profile/alfatek) - $100 - $149 average hourly rate - 2 - 9 employees - Concord, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 20% Cybersecurity - 20% Sales Outsourcing - 20% Search Engine Optimization - 20% Social Media Marketing #### Company description ALFATEK is a Concord, California-based branding agency. They offer Branding and Social Media Marketing. [Visit Website](https://alfatek.team/) --- ### [Performant](https://clutch.co/profile/performant) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Livermore, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 80% Call Center Services #### Company description Performant is an answering service launched in 1976. The team focuses on Call Center Services and Accounting. [Visit Website](https://performantcorp.com/) --- ### [Scale Support](https://clutch.co/profile/scale-support) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 30% Call Center Services - 40% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Scale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services. [Visit Website](https://scalesupport.co/) --- ### [Numa](https://clutch.co/profile/numa) #### 5 out of 5 star rating (5 reviews) - 10 - 49 employees - Oakland, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 40% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Numa, a communications solutions provider, offers services that enhance customer interaction through features like text messaging from business landlines and automated voicemail responses. Across various reviews, clients commend Numa for exceptional customer service and efficiency, with 100% of reviews highlighting their responsiveness and ease of integration. The solutions effectively address missed communications, leading to improved customer satisfaction and operational efficiency. [Visit Website](https://www.numa.com) #### Great project management Clients have praised Numa for their exceptional project management, highlighting their proactive customer service and seamless processes. One client noted Numa's ability to quickly notify them of urgent calls, which allowed for immediate action in critical situations. Another remarked on their dedication to client needs and willingness to adapt solutions. Overall, feedback reflects a strong sentiment of satisfaction, with clients feeling well-supported and valued throughout their engagements with Numa. #### Experience in 5 industries Numa has demonstrated expertise across various industries, including beauty, retail, real estate, hospitality, and the arts. Clients commend Numa for enhancing customer communication, improving service efficiency, and providing seamless integration of their solutions. Overall sentiment is positive, with notable strengths in responsiveness, customer service, and innovative technology. Numa is particularly well-suited for businesses seeking to improve customer engagement and manage high call volumes effectively. [Read All Reviews](https://clutch.co/profile/numa?verified=true#reviews) ##### Real estate Experience Numa has demonstrated significant expertise in the real estate sector, specifically in enhancing communications for property management. Clients commend their seamless integration of call handling solutions, which has improved responsiveness to leasing inquiries and urgent resident issues. The high level of customer service and customization to brand needs has left a positive impact, highlighting Numa's commitment to client satisfaction. Overall, their solutions are well-regarded, though minor transcription issues have been noted. They are seen as a reliable partner for real estate professionals. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Receptionist Service for Property Management (5.0/5, Feb 25, 2020): Numa has provided call-answering services for a student housing building. Their team set up a sophisticated text-notification system to enable the client to respond to after-hours calls in a timely manner. [Read Full Review](https://clutch.co/go-to-review/numa/147288) ##### Hospitality & leisure Experience Numa has received positive feedback from the hospitality sector, notably from Waterman's Surfside Grille, where their automated messaging service significantly enhanced customer engagement. The restaurant reported smoother communication, allowing guests to receive prompt answers to common inquiries via text, thereby alleviating pressure on staff during peak hours. Clients commend Numa for its user-friendly system and exceptional support, indicating a strong fit for businesses seeking to improve customer service efficiency and responsiveness in the hospitality industry. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Phone Messaging Service for Surfside Grille (5.0/5, Feb 24, 2020): Numa set up a phone-based messaging service that automatically answers common customer questions. It allows stakeholders to send text messages to restaurant guests from their landline number. [Read Full Review](https://clutch.co/go-to-review/numa/146092) ##### Arts, entertainment & music Experience Numa has received positive feedback from clients in the Arts, entertainment & music industry, highlighting its ability to facilitate seamless communication for small business owners. Clients appreciate the exceptional customer service and the ability to operate their businesses around the clock without physical presence. Numa's services have proven invaluable in enhancing operational efficiency and maintaining client engagement during challenging times. This expertise positions Numa as a reliable partner for businesses seeking support in the Arts, entertainment & music sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Voice Services for Salon (5.0/5, Mar 19, 2020): Numa handles the voice services for a salon. Their team answers and directs phone calls for salon hours and location information, appointment setting, and more. [Read Full Review](https://clutch.co/go-to-review/numa/39476) ##### Beauty & Cosmetics Experience Numa has received positive feedback from clients in the Beauty & Cosmetics industry, highlighting its efficiency and ease of use. Clients appreciate the enhanced communication capabilities, such as texting and missed call management, which have led to increased appointment bookings. Numa's prompt technical support and seamless integration into client workflows further solidify its reputation. Overall, Numa appears to be a strong partner for beauty salons seeking to improve client engagement and satisfaction. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Text Services for Salon (5.0/5, Mar 5, 2020): A beauty salon hired Numa to help with texting and call forwarding. Clients can now book appointments and ask questions by texting the same phone number as the salon's landline any hour of the day. [Read Full Review](https://clutch.co/go-to-review/numa/30028) ##### Retail Experience Numa has received positive feedback from retail clients, notably in enhancing customer service through its advanced messaging management system. The owner of Potomac River Running praised Numa for their thorough understanding of client needs and the seamless implementation of their technology, which effectively addressed missed calls. Clients commend Numa's responsive support and continuous improvements, reflecting significant positive impact on customer engagement and satisfaction in the retail sector. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Management Service for Athletic Shoe Retailer (5.0/5, Mar 1, 2020): Numa customized and rolled out their proprietary call response solution to an athletic shoe retailer. The solution used AI technology to address missed calls and manage messages. [Read Full Review](https://clutch.co/go-to-review/numa/26985) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with Numa's cost-effectiveness and value for money, noting that the service significantly enhances communication without the need for additional staffing. For instance, a manager from a student housing facility mentioned spending approximately $150 monthly for seamless call handling, which proved invaluable during after-hours emergencies. Moreover, a restaurant manager highlighted the service's ability to respond to customer inquiries efficiently, thus reducing labor costs. Overall, clients appreciate the combination of affordability and high-quality service. [Read All Reviews](https://clutch.co/profile/numa?verified=true#reviews) - Less than $10,000 (5 reviews) #### Completed projects in 5 cities - Washington, District of Columbia (1 projects) - Kansas City, Missouri (1 projects) - Pasadena, California (1 projects) - Portland, Oregon (1 projects) - Virginia Beach, Virginia (1 projects) [View Reviews](https://clutch.co/profile/numa?verified=true#reviews) --- ### [Vanaa Tech LLC](https://clutch.co/profile/vanaa-tech) - $5,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - San Ramon, CA #### Services Provided - Allocation of Expertise by Percentage - 40% AI Development - 20% Call Center Services - 40% Customer Service Outsourcing #### Company description Established in 2023, Vanaa Tech LLC is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Artificial Intelligence. [Visit Website](https://vanaarcm.com/) --- ### [Direct Line](https://clutch.co/profile/direct-line) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 55% Call Center Services - 30% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Direct Line is a call center company. They are located in Berkeley, California and have midsize team. They specialize in Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.directlineinc.com/) --- ### [Daevara Consulting](https://clutch.co/profile/daevara-consulting) - $1,000+ minimum project size - 2 - 9 employees - Concord, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Business Consulting - 20% Pay Per Click - 25% Search Engine Optimization - 35% Web Development #### Company description Daevara Consulting is a web development firm. They offer Web Development and Search Engine Optimization and are headquartered in Concord, California. [Visit Website](https://www.daevara.com) --- ### [California House Cleanings](https://clutch.co/profile/california-house-cleanings) - 10 - 49 employees - Pinole, CA #### Services Provided - Allocation of Expertise by Percentage - 35% Customer Service Outsourcing - 20% Other Design - 45% Other Marketing #### Company description California House Cleanings is an Other Marketing company in Pinole, California. They provide Other Marketing and Customer Service Outsourcing. [Visit Website](https://californiahousecleanings.com/) --- ### [SaaScend](https://clutch.co/profile/saascend) - 10 - 49 employees - Concord, CA #### Services Provided - Allocation of Expertise by Percentage - 20% CRM Consulting and SI - 20% Application Management & Support - 20% Demand Generation Marketing - 20% Business Consulting - 20% Sales Outsourcing #### Company description CRM consulting and SI company SaaScend is based in Concord, California. The team specializes in CRM consulting and SI and Application Management & Support. [Visit Website](https://www.saascend.com/) --- ### [Lemedix](https://clutch.co/profile/lemedix) - < $25 average hourly rate - 50 - 249 employees - Livermore, CA #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 30% Finance & Accounting Outsourcing (FAO) - 40% Business Consulting #### Company description Established in 2019, Lemedix is a Business Consulting company. The team provides Business Consulting and Back Office Outsourcing. [Visit Website](https://lemedix.com/) #### 25% of employees work in Livermore office Livermore, CA Livermore: 1050 Murrieta Blvd, Livermore, CA 94550 41 - 49 employees 9495316062 [See All Locations (4)](https://clutch.co/profile/lemedix#location) --- ### [Topaz Services](https://clutch.co/profile/topaz-services) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Oakland, CA #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Customer Service Outsourcing #### Company description Topaz Services, a phone answering service, is in Oakland, California. They offer Call Center Services and Customer Service Outsourcing and were founded in 1986. [Visit Website](http://www.topazservices.com/) --- ### [NaqviX](https://clutch.co/profile/naqvix) - $5,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - San Ramon, CA #### Services Provided - Allocation of Expertise by Percentage - 10% AI Agents - 15% Custom Software Development - 10% Back Office Outsourcing - 10% Call Center Services - 10% Application Management & Support - 10% Customer Service Outsourcing - 15% Mobile App Development - 5% Social Media Marketing - 15% Web Development #### Company description NaqviX is a custom software development company. Established in 2017, the firm provides Custom Software Development and Web Development. [Visit Website](https://www.naqvix.com/) --- ### [Father Son Locksmith Store](https://clutch.co/profile/father-son-locksmith-store-22) - 10 - 49 employees - El Cerrito, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Building Security Services - 20% Commercial Property Management - 20% Business Consulting - 20% Sales Outsourcing #### Company description Business Consulting company Father Son Locksmith Store was established in 1979. The small team offers Business Consulting and Back Office Outsourcing. [Visit Website](http://www.ElCerrito.Father-Son-Locksmith-Store.com) --- ### [Doctor Billing Experts](https://clutch.co/profile/doctor-billing-experts) - $1,000+ minimum project size - 10 - 49 employees - Modesto, CA #### Services Provided - Allocation of Expertise by Percentage - 33% Back Office Outsourcing - 33% Call Center Services - 34% Customer Service Outsourcing #### Company description Doctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center Services. [Visit Website](https://www.doctorcredentialings.com) --- ### [Custom Communications](https://clutch.co/profile/custom-communications) - 10 - 49 employees - Livermore, CA #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Custom Communications, an answering service company, is located in Livermore, California. Established in 1980, the team offers Call Center Services. [Visit Website](http://we-answer4you.com/) --- ### [Cannmore](https://clutch.co/profile/cannmore) - $5,000+ minimum project size - 2 - 9 employees - San Ramon, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Fractional CMO Services - 25% Business Consulting - 50% Sales Outsourcing #### Company description Cannmore is a Sales Outsourcing company launched in 2022. The small team offers Sales Outsourcing and Business Consulting. [Visit Website](https://www.cannmore.com) --- ### [Gossamer Admin + Design](https://clutch.co/profile/gossamer-admin-design) - Freelancer employees - Antioch, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Branding - 20% Graphic Design - 20% Marketing Strategy - 20% Public Relations #### Company description Launched in 2023, Gossamer Admin + Design is a small Antioch, California-based branding agency. Their team specializes in Branding and Public Relations. [Visit Website](https://gossameradmindesign.com/) --- ### [Safe & Key Shop](https://clutch.co/profile/safe-key-shop-16) - 10 - 49 employees - Oakland, CA #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Commercial Property Management - 30% Business Consulting - 25% Sales Outsourcing #### Company description Safe & Key Shop is a Business Consulting company. Launched in 1988, the firm offers Business Consulting and Back Office Outsourcing. [Visit Website](http://www.Oakland.Safe-Key-Shop.com) --- ### [Expeditious Medical Billing](https://clutch.co/profile/expeditious-medical-billing) - 10 - 49 employees - Richmond, CA #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 30% Compliance Consulting - 35% Finance & Accounting Outsourcing (FAO) #### Company description Expeditious Medical Billing is a Back Office Outsourcing company. The Richmond, California-based firm specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO). [Visit Website](https://expeditiousmedicalbilling.com/) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. 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