# Top Payment Processing Outsourcing Companies Highly reviewed Payment Processing companies include Unity Communications, Remote CoWorker, SupportYourApp, Helpware CX, Connext, XACT, Zenbooks, Outsourced, ROI CX Solutions, Top Customer Service. Compare top payment processing companies based on a number of factors like rates, transparency, customer service, useful features, flexibility and global reach. Narrow your search by price, industry expertise and client satisfaction. Other popular outsourced services you might need, claims processing services, answering services companies, virtual assistant companies or medical billing companies. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Payment Processing Companies Ratings Updated: Jul 18, 2026 ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Gilbert, AZ #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Remote Office Support. Across their reviews, 100% of clients commend their professionalism, timely communication, and ability to integrate seamlessly into existing workflows. Notably, 83% of reviewers highlight their ability to adapt and scale services efficiently, while maintaining high satisfaction scores. [Visit Website](http://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In the last six months, Unity Communications has received positive feedback for their effective support in revenue cycle management, particularly in clerical tasks and client communication. Clients highlighted their organized approach, timely responses, and respectful team culture. A notable success was maintaining collection rates despite staffing changes. Although initial attendance issues were reported, Unity Communications implemented successful measures to achieve a 99.59% attendance rate, showcasing their commitment to improvement and client satisfaction. - 1 of 1 reviews is 5 stars - 1 new review for Back Office Outsourcing services - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/unity-communications?sort_by=date_desc&verified=true#reviews) #### 8 reviews mention Back Office Outsourcing Back Office Outsourcing for Retail & E-Commerce Company 4.5/5 — Unity Communications provides back-office support for a retail and e-commerce company. Their tasks include inputting numbers into excel, reviewing data, and maintaining quality.   - 7 of 8 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/unity-communications/172982) #### 4.9 out of 5.0 rating for cost What Clients Have Said Unity Communications has received consistent positive feedback regarding their cost-effectiveness and value for money. Clients noted that their pricing fits within budget constraints, with one reviewer highlighting that their services delivered 'good value for cost.' Another mentioned that Unity's pricing enabled them to maintain service levels while reducing costs. Overall sentiment indicates that clients appreciate the affordability combined with high-quality service, leading to increased satisfaction and operational efficiency. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - Canada (1 projects) - Ireland (1 projects) - United States (34 projects) [View Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) --- ### [Remote CoWorker](https://clutch.co/profile/remote-coworker) #### 4.8 out of 5 star rating (191 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Hollywood, FL #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% Sales Outsourcing #### Company description Remote CoWorker is a Business Process Outsourcing company offering Remote Back Office Solutions and Virtual Office Support. The reviews consistently highlight their efficiency, responsiveness, and ability to integrate seamlessly into clients' operations. Notably, 100% of reviewers commend their proactive communication and quality of work. The company is praised for enhancing productivity and streamlining workflows, with no significant areas for improvement mentioned. [Visit Website](https://remotecoworker.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 16 times in the past 6 months Recent reviews of Remote CoWorker reflect a consistently positive sentiment among clients, praising their responsiveness, professionalism, and effective project management. Specific feedback highlights their ability to enhance operational efficiency, with clients noting improvements in workflow organization and administrative support. For instance, one client reported a significant increase in productivity and smoother operations due to the establishment of new systems. Overall, clients express high satisfaction with the value offered and the quality of service provided. - 15 of 16 reviews are 5 stars - 8 new reviews for Back Office Outsourcing services - Less than $10,000 avg. project cost [Read 16 Recent Reviews](https://clutch.co/profile/remote-coworker?sort_by=date_desc&verified=true#reviews) #### 4 reviews mention Payment Processing Payment Processing Experience Overall feedback for Remote CoWorker in Payment Processing is highly positive, with 100% of reviewers expressing satisfaction with their services. Clients frequently highlight the company's professionalism, timely communication, and ability to meet KPIs effectively. Specific strengths include exceptional accuracy in billing, improved operational efficiency, and seamless integration with client teams. No negative feedback was reported, and 75% of reviews mention enhanced client communication as a key outcome, demonstrating Remote CoWorker's significant impact on project success. - 4 of 4 Payment Processing reviews are 5 stars - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/remote-coworker#review-290490) #### 72 reviews mention Back Office Outsourcing Back Office Outsourcing for Podcast Production 5.0/5 — Remote CoWorker was hired by a podcast production company to schedule guests and provide personal assistance to the lead producer. - 60 of 72 Back Office Outsourcing reviews are 5 stars - 8 new reviews for Back Office Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/remote-coworker/399341) #### Experience in 26 industries Remote CoWorker has demonstrated strong capabilities across multiple industries, including Medical, Construction, Education, and Real Estate. Clients in the Medical sector praised their efficiency in administrative tasks, significantly improving operational workflows. In Construction, feedback highlighted their ability to streamline operations and establish effective systems. Overall, clients express high satisfaction with responsiveness, project management, and cultural fit, indicating Remote CoWorker is particularly well-suited for businesses requiring reliable virtual assistance across diverse sectors. [Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) ##### Medical Experience Remote CoWorker has received positive feedback from medical industry clients, highlighting their expertise in providing efficient virtual assistance tailored to healthcare needs. Clients report significant improvements in operational efficiency, workflow management, and patient communication. Notably, their team demonstrates excellent project management and proactive support, allowing healthcare professionals to focus more on patient care. Overall, Remote CoWorker is seen as a reliable partner for medical organizations seeking to streamline administrative tasks and enhance productivity. - 7 reviews for medical industry - 6 reviews are 5 stars - Less than $10,000 avg. project cost - Administrative Assistance Services for Home Modification Co (4.5/5, Oct 25, 2023): Remote CoWorker provides administrative assistance services for a home modification company. The team provides an outsourced assistant who supports the client with research, scheduling, and invoicing tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244136) - Transcription, Billing & Verification for Medical Office (5.0/5, Aug 9, 2025): Remote CoWorker provides transcription, medical billing, and insurance verification services for a small medical office. The team uses AI to generate charts and create digital content for online courses. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/396834) - Virtual Assistant Services for Physical Therapy Clinic (5.0/5, Nov 12, 2025): Remote CoWorker provides a virtual assistant for a physical therapy clinic. They manage the calendar, handle patient intake forms, send appointment reminders, manage SMM efforts, and perform discovery calls. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419164) - Virtual Assistant Services for Psychiatric Practice (5.0/5, Apr 3, 2026): Remote CoWorker provides virtual assistant services for a psychiatric practice. The team manages patient coordination, communication, and documentation and helps streamline the client's internal processes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/447625) - Staffing & Billing Services for Medical Equipment Company (5.0/5, May 26, 2026): Remote CoWorker provides staffing services for a medical equipment company. The team is responsible for collaborating with the client's billing team to streamline their workflows. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/459886) - Virtual Assistant Services for Medical Company (5.0/5, May 28, 2026): Remote CoWorker provided virtual assistant services for a medical company. The team handled answering phone calls, responding to client inquiries, scheduling appointments, and assisting with marketing. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/460407) - Back-Office Outsourcing for Neurotechnology Company (5.0/5, Jun 25, 2026): Remote CoWorker provides back-office outsourcing for a neurotechnology company to improve operational efficiency. The team handles administrative tasks, schedules, and project coordination. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/467616) ##### Sports Experience Remote CoWorker demonstrates strong expertise in the Sports industry, effectively supporting clients with administrative tasks and content management. Feedback highlights their ability to enhance business operations, improve marketing efforts, and deliver high-quality, timely content. Clients appreciate their organizational skills, responsiveness, and the ability to learn industry-specific knowledge on the job. Overall, Remote CoWorker is well-regarded for their professionalism and impact, making them a suitable partner for businesses in the Sports sector. - 2 reviews for sports industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Content Moderation & Social Media Mktg for Technology Co (5.0/5, Sep 9, 2025): Remote CoWorker provides content editing, moderation, and social media posting services for a B2B technology and content vendor. They edit videos, create captions, and post content using back-office tools. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/404532) - Virtual Assistant Services for Equestrian Training Company (5.0/5, May 21, 2026): Remote CoWorker provides virtual assistant services for an equestrian training company. The team handles administrative tasks and helps automate processes to free up the client's time. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/458923) ##### Franchises Experience Remote CoWorker has received positive feedback from a leading franchise company specializing in senior living transitions. Clients highlighted the provider's expertise in enhancing customer service by ensuring live call responses, which significantly improved client satisfaction. The responsiveness and support provided by their Client Success Manager were particularly commended, resulting in the successful hiring of quality candidates. Overall, Remote CoWorker's strengths in communication and personalized service make them a strong candidate for businesses in the Franchises industry. - 1 review for franchises industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Senior Living Referral Agency (5.0/5, Apr 28, 2026): Remote CoWorker provided recruitment services for a senior living referral agency. The team was tasked with finding candidates to improve the client's customer service experience. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/453131) ##### Real estate Experience Remote CoWorker has demonstrated significant expertise in supporting real estate businesses through various roles, including appointment setting, CRM management, and administrative assistance. Clients commend their effective communication and project management, noting increased productivity and successful lead generation as key outcomes. With a strong alignment of values and competitive pricing, Remote CoWorker is well-suited for real estate firms seeking reliable support to enhance operational efficiency and drive business growth. - 9 reviews for real estate industry - 9 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry for Investment Group (5.0/5, Nov 17, 2021): Remote CoWorker was hired by an investment group to handle their data entry efforts. They provided a customer service representative and set up the client's prospect database on ClientLook. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/4960) - Outbound Call Support for Real Estate Company (5.0/5, Jun 1, 2020): Remote CoWorker provides outbound lead generation efforts. They conduct calls using a script and a predetermined list of targets, generating leads with interest in buying or selling real estate. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/100590) - Back-Office & HR Support for Real Estate Development Co (5.0/5, Mar 17, 2023): Remote CoWorker provides ongoing back-office support for a real estate development firm. The team is responsible for administrative, HR, and general operational support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/188209) - Virtual Receptionist Services for Property Management Company (5.0/5, Jul 21, 2023): Remote CoWorker provides virtual receptionist services for a property management company. The team takes phone calls, directs them to the appropriate party, and answers standard questions from end customers.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218637) - Video Production & CRM & Database Mgmt for Real Estate Firm (5.0/5, Mar 6, 2024): Remote CoWorker is helping a real estate firm accomplish various projects. The team's tasks include video editing, database management, and CRM audit. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/273842) - SMM, Sales Outsourcing & CRM Consulting for Real Estate Co (5.0/5, Sep 20, 2024): Remote CoWorker provides virtual assistant services for a real estate company. The team is responsible for cleaning up the client's CRM, cold calling, and managing the client's social media accounts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/316069) - CRM & Social Media Management for Real Estate Company (5.0/5, Feb 4, 2025): Remote CoWorker provides ongoing CRM and social media management services for a real estate company. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/349051) - Back Office Outsourcing for Real Estate Brokerage (5.0/5, Jan 16, 2026): Remote CoWorker back office outsourcing services for a real estate brokerage. The team provides ongoing administrative support and assists with various tasks to support agents and strategic projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/430432) - Call Center Services for Real Estate Company (5.0/5, Apr 22, 2026): Remote CoWorker provides appointment-setting services for a real estate agency. The team contacts seller leads and sets up listing appointments. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/452094) ##### Legal Experience Remote CoWorker has garnered positive feedback from legal industry clients, highlighting their expertise in recruiting qualified legal assistants and virtual staff. Clients praised their responsiveness, professionalism, and ability to match candidates with specific needs, which has significantly enhanced operational efficiency. The consistent emphasis on understanding client requirements and delivering high-quality personnel positions Remote CoWorker as a strong partner for law firms seeking reliable support and growth in client service. - 8 reviews for legal industry - 8 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Law Firm (5.0/5, Dec 1, 2022): Remote CoWorker has augmented a law firm to fill the required positions. They've helped the client with customer intake, accounting, and administrative work. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169921) - Remote Secretary Services for Law Firm (5.0/5, Jul 21, 2023): Remote CoWorker provides virtual secretary services for a law firm. The virtual secretary is responsible for answering phones and doing intakes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218659) - Customer Service Outsourcing for Attorney Firm (5.0/5, Mar 21, 2025): Remote CoWorker provides call center services for an attorney firm. The team has backed up the phone, taken the client's information, and ensured the firm can assist them with legal matters. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/361603) - Legal Assistance Outsourcing for Law Firm (5.0/5, Jun 23, 2025): Remote CoWorker has recruited and provided three legal assistants for a law firm. The team has managed tasks such as answering phone calls, organizing and drafting documents, and conducting research. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/384447) - SEO, Social Media Mktg & Digital Strategy for Legal Firm (5.0/5, Oct 7, 2025): Remote CoWorker provides SEO services for a legal firm. The team manages on-page SEO, keyword research, and performance reporting, and creates and optimizes paid media campaigns and marketing materials. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/411720) - Administrative & Paralegal Services for Estate Planning Firm (5.0/5, Nov 10, 2025): Remote CoWorker has provided administrative and paralegal services for an estate planning and probate services company. The team has assigned one resource to work on the client's project. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/418879) - Virtual Assistant Services for Law Firm (5.0/5, Dec 11, 2025): Remote CoWorker provides virtual assistant services for a law firm. The team has found a virtual assistant tailored to the client's needs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/424970) - Recruitment & Staffing for Law Clerk (5.0/5, Apr 13, 2026): Remote CoWorker has helped a law firm find a law clerk. The law clerk's main responsibility is litigation case management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/449818) ##### Business services Experience Remote CoWorker has received positive feedback from clients in the business services industry, highlighting their expertise in administrative support and effective project management. Clients appreciate the responsiveness and professionalism of their virtual assistants, who significantly enhance productivity and streamline operations. Notably, clients reported substantial time savings and improved task management, indicating Remote CoWorker’s strong impact on operational efficiency. Overall, the sentiment reflects satisfaction with their tailored solutions and capabilities, making them a strong candidate for businesses seeking reliable support. - 6 reviews for business services industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Cleaning Services Company (5.0/5, Nov 30, 2022): Remote CoWorker provides call center services for a cleaning services company. Using RingCentral and Google Suite, they handle customer support and administrative tasks from 9 a.m. to 5 p.m. during weekdays. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169632) - Back-Office Outsourcing for Law Firm (4.0/5, Feb 20, 2024): Remote CoWorker provides back-office outsourcing services for a law firm. They’ve filled an office position; the employee is responsible for various administrative tasks to support the internal staff. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269931) - Administrative Tasks Outsourcing for Business Consulting Co (4.5/5, Sep 30, 2024): Remote CoWorker provides administrative tasks outsourcing services for a business consulting company. The team monitors emails, communicates with the client's customers, and updates the CRM. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318814) - Back-Office Outsourcing for Recruitment Agency (5.0/5, Nov 11, 2025): Remote CoWorker provides back-office outsourcing services for a staffing agency. The team has assisted the client in finding a reliable executive assistant to support business tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419079) - Back-Office Outsourcing for Business Services Company (5.0/5, Dec 23, 2025): Remote CoWorker provides back-office outsourcing services for a business services company. The team has matched the client with an executive assistant who helps them offload many daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/427210) - Virtual Assistant for Business Sales & Acquisitions Company (5.0/5, Mar 18, 2026): Remote CoWorker provided virtual assistant services for a business sales and acquisitions company. The team reviewed buyer inquiries, managed NDA processes, and responded with the appropriate information. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/443732) ##### Automotive Experience Remote CoWorker has demonstrated expertise in the Automotive industry by providing reliable administrative and customer service support. Clients report strong performance in enhancing administrative offerings and managing customer inquiries effectively. Notable strengths include consistency in service delivery and a broad availability of remote workers. Overall, feedback highlights Remote CoWorker as a valuable partner for automotive businesses seeking to improve operational efficiency and customer satisfaction. - 2 reviews for automotive industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Support for Automotive Care Accessories Company (4.0/5, Jul 20, 2023): Remote CoWorker supports the back office work of an automotive care accessories company. Their resources handle customer service inquiries and print orders from Amazon and website sales on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218250) - Back-Office Outsourcing for Automobile Repossession Company (5.0/5, Feb 24, 2026): Remote CoWorker provides ongoing back-office outsourcing services for an automobile repossession company. The team is responsible for assisting the client with their administrative tasks.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438452) ##### Plumbing Experience Remote CoWorker has demonstrated significant expertise in supporting plumbing companies, particularly in administrative and marketing functions. Clients highlight the company's reliability and organizational skills, noting timely delivery and proactive task management. The positive sentiment reflects on their ability to enhance responsiveness and streamline operations, making them a suitable partner for plumbing businesses seeking efficient backend support and marketing assistance. - 1 review for plumbing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Plumbing Company (5.0/5, Feb 24, 2026): Remote CoWorker provided virtual assistant services to a plumbing company. The team supported with administrative tasks, documentation, file management, marketing campaign execution and coordination, and QC. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438310) ##### Other industries Experience Remote CoWorker has received positive feedback in the Other Industries sector for its exceptional administrative support and flexibility. Clients appreciate the provider's ability to deliver timely solutions, efficient communication, and a commitment to understanding specific business needs. Their virtual assistants have been praised for enhancing operational efficiency and responsiveness, thereby allowing businesses to focus on growth and client relations. Overall, the sentiment towards Remote CoWorker is highly favorable, marking them as a solid choice for organizations in need of reliable support. - 48 reviews for other industries industry - 39 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance for Seafood Supplier (4.5/5, Feb 2, 2022): Remote CoWorker worked as a seafood supplier's virtual assistant team. Their main task was to check and crosscheck more than 50,000 documents.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10186) - Recruitment Services for Delivery Service (5.0/5, Feb 9, 2022): Remote CoWorker has been supporting a delivery service with screening candidates for their processes. The goal is to quickly find and hire qualified applicants. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10772) - Staff Augmentation for Design Agency (5.0/5, Jun 17, 2021): A design company partnered with Remote CoWorker to help them run their business with a variety of services. Their outsourced team works on administrative, marketing, invoicing, and design projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/57919) - VA Services for Construction & Real Estate Firm (5.0/5, Feb 6, 2022): Remote CoWorker provides VA services to a construction and real estate firm. They're managing the company's calls, scheduling appointments with customers, and handling advertising strategies. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/134270) - Human Resources for Bookkeeping Services Company (5.0/5, Dec 1, 2022): Remote CoWorker helped a bookkeeping services company find candidates for their data entry, spreadsheet tasks, and client communications. They provided three resumes for the client to interview.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169915) - Staff Augmentation for Bookkeeping Company (5.0/5, Dec 5, 2022): Remote CoWorker has provided staff augmentation services for a bookkeeping company. They have offered a remote worker as an addition to the client's team. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170429) - Virtual Assistant Services for Massage Therapy Company (4.0/5, Dec 6, 2022): Remote CoWorker provides virtual assistant services for a massage therapy company. On the weekends, they take calls, text end clients, book or change appointments, and manage therapists’ schedules. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170561) - Social Media Marketing for Women's Coaching Company (5.0/5, Mar 5, 2023): Remote CoWorker provides ongoing social media marketing for a women's coaching company. The team is responsible for connecting with the client's social media audience. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/184740) - Back-Office Support Services for Healthcare Company (4.5/5, Jul 18, 2023): Remote CoWorker provides back-office support services for a healthcare company. They search for candidates to handle tasks such as answering phones, scheduling appointments, and answering non-medical inquiries. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217667) - Administrative Support for Software Company (5.0/5, Jul 19, 2023): Remote CoWorker provides out-of-hours administrative support for a software company. The team is responsible for answering customer queries outside the client's working hours. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217756) - Call Center Services for Water Damage Restoration Company (5.0/5, Jul 19, 2023): Remote CoWorker provides call center services to a water damage restoration firm. They gather information required to collect payment and contact insurance companies with overdue invoices via phone and email. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217883) - Administrative Assistance for Recruitment Company (5.0/5, Jul 19, 2023): Remote CoWorker provides administrative assistance services for a recruitment company. The team is responsible for providing administrative support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218000) - Virtual Assistance & Email Mgmt for Ice Cream Catering Co (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistant services for an ice cream catering company. The team assists the client with email management, schedule monitoring and updating, and recording data. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218149) - Lead Generation for Outdoor TV Company (4.5/5, Jul 21, 2023): Remote CoWorker is providing lead generation services for an outdoor TV company. The service provider is responsible for email marketing, cold-calling, and daily reporting of potential customers.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218668) - Call Center & Lead Generation Services for Tear Out Company (5.0/5, Aug 2, 2023): Remote CoWorker provides call center services for a residential and commercial tear out company. The team reaches out to potential leads through email and follows up with secondary emails and phone calls.   [Read Full Review](https://clutch.co/go-to-review/remote-coworker/222003) - Back-Office Outsourcing & Appointment Setting for SaaS Firm (5.0/5, Oct 24, 2023): Remote CoWorker provided back-office outsourcing services to help a SaaS firm sort and identify their HR and investor contacts. They also assisted the client in setting up meetings with investors. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/243700) - Back Office Services for Healthcare Company (5.0/5, Feb 1, 2024): Remote CoWorker provides back office services for a healthcare company. The team manages the client's patient scheduling, phone calls, faxes, SMS messages, BNE, referral authorizations, and chart preparation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265816) - Company & Investor Research for SaaS Company (5.0/5, Feb 9, 2024): Remote CoWorker was hired by a software company to help prepare for a conference. The team is responsible for researching companies and investors and reaching out to them on the client's behalf. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267628) - Content & Ops Mgmt for Business Workflow Automation Firm (4.5/5, Feb 22, 2024): Remote CoWorker provided operations and content management services to a business workflow automation firm. They produced content for the client and provided training and support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/270702) - Operational Support for Collateral Recovery Firm (5.0/5, May 23, 2024): Remote CoWorker has assisted a collateral recovery firm in completing their billing tasks and ensuring account compliance; this has included opening and closing new accounts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/290490) - Document Processing Support for Construction Management Co (5.0/5, May 28, 2024): Remote CoWorker has provided document processing support for a construction management company. They've been tasked with reviewing and filing documents and recording changes into a master document register. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/291193) - Outsourced Back-Office Support for Construction Company (5.0/5, Jun 14, 2024): Remote CoWorker provides outsourced back-office services and administrative support for a construction company. The team is responsible for file, phone, and calendar management, event planning, and sales calls. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/294811) - Book Editing for Executive Coaching & Book Publishing Firm (5.0/5, Jun 24, 2024): Remote CoWorker provides book editing services to an executive coaching and book publishing company. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/296432) - HR & Clinic Operations Staff Aug for Speech Therapy Company (5.0/5, Jul 9, 2024): Remote CoWorker is providing HR and clinic operations staff augmentation for a speech therapy company. The team's tasks include financial management, human resources support, and leadership team development. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/299439) - Back Office Recruiting for Household Moving Company (5.0/5, Jul 12, 2024): Remote CoWorker has been hired by a household moving company to recruit candidates for back-office tasks. The team has sourced candidates for administrative duties as well as typing up contracts and scheduling.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/300271) - Back Office Outsourcing for Consulting Company (5.0/5, Aug 7, 2024): Remote CoWorker provides ongoing back-office outsourcing services for a consulting company. The team is responsible for answering incoming calls and data entry. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/305759) - Social Media Marketing & Content Creation for Healthcare Co (5.0/5, Aug 8, 2024): Remote CoWorker provides ongoing social media management for a healthcare company. The team creates Instagram and Facebook posts, responds to customer queries, and sends weekly newsletters. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/306059) - Virtual Assistance & Content Marketing for SaaS Enterprise (4.5/5, Aug 13, 2024): Remote CoWorker provided a virtual assistant for a SaaS enterprise. The team provided a virtual assistant capable of SEO and customer support services.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/307226) - Customer Service Outsourcing for Perfume Company (5.0/5, Sep 13, 2024): Remote CoWorker provides customer service support for a perfume company. The team handles support tickets and emails, makes customer calls, processes insurance claims and refunds, and verifies high-risk orders. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/314292) - Back Office Outsourcing for Lumber Company (5.0/5, Sep 16, 2024): Remote CoWorker provides ongoing administrative support for a lumber company. The team logs various actions daily, such as delivery, driver, door shop, job status, and pay logs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/314849) - Back Office Outsourcing for Construction Company (5.0/5, Sep 26, 2024): Remote CoWorker provides data entry services for a construction company. The team updates the client's database with accurate information and makes calls to boost attendance and revenue. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/317714) - Administrative Work & Lead Mgmt for Healthcare Consulting Co (4.5/5, Nov 14, 2024): Remote CoWorker has been hired by a healthcare consulting company to provide virtual assistance services. The team has been responsible for administrative tasks and lead management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/330921) - Back-Office Outsourcing for Business Consulting Firm (5.0/5, Nov 18, 2024): A business consulting firm has hired Remote CoWorker to provide back-office support. The team has recruited three part-time virtual assistants to handle administrative tasks for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/331801) - Back Office Outsourcing for Restaurant (4.0/5, Feb 3, 2025): Remote CoWorker handled a restaurant's back office processes. Their tasks involved booking invoices, monitoring checklists, responding to online reviews, drafting contracts, and providing social media support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/348636) - Administrative Support for Nonprofit Organization (5.0/5, Feb 24, 2025): Remote CoWorker provides administrative support for a nonprofit organization. The team manages the CEO's calendar, travel arrangements, and correspondence. They also assist with event management and logistics. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/354927) - Cold Outreach Services for AI Consulting Company (4.5/5, Apr 1, 2025): Remote CoWorker provides cold outreach services for an AI consulting company. The team interacts with potential end clients daily. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/364065) - Virtual Personal Assistant for Virtual Assistance Project (5.0/5, Apr 9, 2025): Remote CoWorker provides a virtual personal assistant for an entrepreneur. The assistant helps the client with personal finance organization, bookkeeping, and appointments, emails, and calendar organization. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/366030) - Customer Service Outsourcing for Transportation Company (5.0/5, Apr 22, 2025): Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their schedule. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/368898) - Back-Office & Staffing Services for Nutrition Counseling Co (5.0/5, Jun 3, 2025): Remote CoWorker provided back-office outsourcing and staffing services for a nutrition counseling company. The team was responsible for establishing an administrative team for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/379296) - SMM, Virtual Assistant & Lead Gen for AI Consulting Company (5.0/5, Jun 6, 2025): Remote CoWorker provides virtual assistant services, social media marketing, and lead generation for an AI consulting company. The team is also responsible for creating online courses for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/380232) - Back Office Outsourcing for Homecare Co (5.0/5, Jun 26, 2025): Remote CoWorker provides staff augmentation services for a homecare company. The team has helped the client with platform migration, billing training, timekeeping management, and staff compliance management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/385524) - Virtual Assistant for Healthcare Company (5.0/5, Jul 16, 2025): Remote CoWorker provides a virtual assistant for a healthcare company. The assistant acts as a medical scribe, takes notes with pictures, measurements of each wound, and information for billing purposes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/390676) - Customer Service & Back Office Outsourcing for Therapy Clinic (5.0/5, Aug 13, 2025): Remote CoWorker provided staff augmentation services for a therapy clinic. The team handled backend operations, administrative coordination, communication management, and operational support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/397848) - Back-Office Outsourcing for Acupuncture Therapy Clinic (5.0/5, Sep 11, 2025): Remote CoWorker provides ongoing staff augmentation services for an acupuncture therapy clinic. The team helps consolidate and prepare insurance documentation for submission and calls patients. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/405247) - Virtual Assistant for Writing Competition Hosting Company (5.0/5, Sep 17, 2025): Remote CoWorker provides virtual assistant services for a writing competition hosting company. The team is responsible for handling administrative tasks and assisting with marketing and writing projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/406766) - Administrative Support for Consulting Company (5.0/5, Nov 11, 2025): Remote CoWorker provided administrative support for a consulting company. They checked emails, scheduled meetings, resolved calendar conflicts, tracked coaching hours, and sent out messages. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419131) - Call Center Services for Mental Health Counseling Platform (5.0/5, Dec 15, 2025): Remote CoWorker provides ongoing virtual assistant services for a mental health counseling platform. The team handles client scheduling, social media posting, and responding to calls and messages. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/425628) - Call Center Services for Tattoo & Piercing Company (5.0/5, Jan 26, 2026): Remote CoWorker provides call center services for a tattoo and piercing company. The team handles client calls and booking requests. They also manage the client's graphic design and social media tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/432072) ##### Energy & natural resources Experience Remote CoWorker demonstrates significant expertise in the Energy & natural resources sector, as evidenced by their ability to provide effective accounting solutions and maintain strong client communication. Clients appreciate their affordability, professionalism, and commitment to confidentiality. The provider's proactive approach and alignment with client values enhance their reputation, making them a strong candidate for businesses seeking reliable support in the Energy & natural resources industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Accounting Services for Distribution Firm (5.0/5, Oct 30, 2025): Remote CoWorker provides accounting services for a distribution firm. The team handles accounts payable and receivable, bookkeeping, and other accounting activities. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/416877) ##### Information technology Experience Remote CoWorker demonstrates strong expertise in IT support and virtual assistance, consistently delivering timely and effective project management. Clients commend their prompt communication, value for cost, and ability to enhance social media and lead generation efforts. Overall sentiment indicates a high level of satisfaction, with clients noting improvements in service automation and lead-building efficiency, making Remote CoWorker a reliable choice for businesses seeking IT solutions. - 2 reviews for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Gen & Email Marketing for Web Dev & Design Agency (4.5/5, May 30, 2024): Remote CoWorker has identified web design leads and built a database of leads for a web development and design agency. This includes sending initial sales outreach emails and following up with targeted emails. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/291684) - Virtual Assistant for IT Support Company (5.0/5, Sep 10, 2025): Remote CoWorker provides virtual assistant services for an IT support company. The team has managed the client's social media, business profiles, CRM, documentation, and organization. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/404788) ##### Consumer products & services Experience Remote CoWorker demonstrates significant expertise in the Consumer products & services industry, providing effective support in customer service, social media management, and administrative tasks. Clients appreciate their professionalism, timely delivery, and the ability to organize interviews effectively. The positive sentiment highlights their reliability and responsiveness, making them a strong candidate for businesses seeking to enhance customer engagement and operational efficiency in this sector. - 3 reviews for consumer products & services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Review Management & Content Creation for Dry Cleaning Firm (5.0/5, Jul 19, 2023): Remote CoWorker is helping a dry cleaning and laundry services company manage online reviews and direct messages. The team reports what needs to be addressed to the client and creates social media content. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217722) - Custom Software Dev for Junk Removal Service Company (5.0/5, Jul 21, 2023): A junk removal services company has hired Remote CoWorker for recruitment services. The client's goal has been to find a customer service representative.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218671) - Call Center & Customer Service for Pest Control Company (5.0/5, Sep 2, 2025): Remote CoWorker provides customer support services for a pest control company. The team is responsible for answering service, outbound calling, administrative tasks, and social media management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/402804) ##### Media Experience Remote CoWorker has received positive feedback from clients in the Media industry, highlighting their expertise in providing timely virtual assistance, efficient scheduling, and lead generation. Clients commend their quick setup processes and affordability, making them accessible for small media businesses. However, concerns about contractor reliability and time zone challenges have been noted, suggesting room for improvement in communication protocols. Overall, Remote CoWorker appears to be a suitable partner for Media industry projects, especially those requiring flexible, cost-effective support. - 3 reviews for media industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Media Company (4.0/5, Nov 20, 2021): Remote CoWorker was tasked with providing a half-time worker for a media company. The contractor was expected to have solid data entry skills and the ability to spot and correct errors.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/5158) - Virtual Assistant for Casting Platform (5.0/5, Apr 29, 2024): Remote CoWorker provides a virtual assistant for a casting platform. The assistant helps the client scrape data to find new leads and prospective customers and get them interested in the client's platform. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/285407) - Back Office Outsourcing for Podcast Production (5.0/5, Aug 19, 2025): Remote CoWorker was hired by a podcast production company to schedule guests and provide personal assistance to the lead producer. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/399341) ##### Manufacturing Experience Remote CoWorker has demonstrated strong expertise in the Manufacturing industry through positive client feedback. Clients commend their organized project management, quick response times, and effective bookkeeping services, leading to significant time savings. Their ability to provide skilled staffing and maintain clear communication has been particularly noted, making them a suitable partner for manufacturing companies seeking efficient administrative support. Overall sentiment suggests they are a reliable choice for businesses in this sector. - 3 reviews for manufacturing industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for LED Emergency Lights Company (5.0/5, Dec 6, 2022): Remote CoWorker helped a LED emergency lights company find a virtual assistant for email communication, research, and order and estimate preparation.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170537) - Bookkeeping Services for Metal Manufacturing Company (5.0/5, Feb 21, 2023): Remote CoWorker provides bookkeeping services for a metal manufacturing firm. They’re mainly tasked with reconciling payments. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/182139) - Administrative Support Outsourcing for Railing Company (5.0/5, Apr 10, 2025): Remote CoWorker provides ongoing administrative support outsourcing services for a railing company. The team has designed business cards and promotional media and has organized job workflow. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/366232) ##### Hospitality & leisure Experience Remote CoWorker has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in event planning, as evidenced by positive client feedback. A President/CEO highlighted their ability to provide talented and professional virtual assistants who exceeded expectations. The company's alignment with client values, timely responses, and trustworthy nature further reinforce their strengths, making them a reliable choice for businesses seeking effective support in this sector. - 1 review for hospitality & leisure industry - Unknown avg. project cost - Back Office Outsourcing for Event Planning Co (4.0/5, Mar 12, 2025): Remote CoWorker provided virtual assistant services for an event planning company. The team was tasked with helping the internal team with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/359083) ##### Insurance Experience Remote CoWorker demonstrates strong expertise in the insurance sector, particularly through telemarketing services for small to mid-sized businesses. Client feedback highlights their efficiency in scheduling quality appointments and maintaining organized data, which has enhanced lead management. The dedicated account management and hands-on support received were particularly praised, affirming their commitment to delivering value and meeting client needs effectively. Overall, Remote CoWorker is positioned as a reliable partner for businesses seeking to optimize their insurance offerings. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Telemarketing Outsourcing for Insurance Co (5.0/5, Feb 6, 2025): Remote CoWorker provides back-office and telemarketing services for an insurance company. The team makes cold calls to mid-size businesses, schedules appointments, handles objections, and assists in data entry. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/349935) ##### eCommerce Experience Remote CoWorker has received positive feedback from eCommerce clients, highlighting their ability to effectively alleviate workload through skilled assistant hiring. Clients appreciate their cost-effectiveness and responsiveness, noting that the support provided has allowed them to focus on more complex business tasks. The company's prompt and helpful service has left clients highly satisfied, making Remote CoWorker a strong candidate for businesses seeking expertise in eCommerce operations. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for E-Commerce Company (5.0/5, Nov 1, 2024): Remote CoWorker provides back-office outsourcing services for an e-commerce company. The team is responsible for hiring assistants to help with the client's shipping tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/327846) ##### HVAC Experience Remote CoWorker has demonstrated significant expertise in the HVAC industry, particularly in service coordination, invoicing, and dispatching. Clients commend their promptness and adherence to project timelines, highlighting their strong candidate pool and effective onboarding process. Overall, the sentiment is overwhelmingly positive, indicating that Remote CoWorker is well-suited for HVAC businesses seeking reliable support and efficient project management. - 1 review for hvac industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for HVAC Co (5.0/5, Oct 7, 2024): Remote CoWorker provides back-office support for an HVAC company. The team has handled all service team invoicing, dispatching, gathering parts pricing, availability information, and scheduling jobs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/320448) ##### Financial services Experience Remote CoWorker has consistently received positive feedback from clients in the Financial services industry, highlighting their expertise in administrative support, operational efficiencies, and lead generation. Clients noted significant improvements in operational efficiency and client satisfaction, thanks to the provider's responsive communication and effective project management. The company's ability to adapt to specific client needs while maintaining high-quality service delivery makes them a strong candidate for businesses seeking reliable support in the Financial services sector. - 9 reviews for financial services industry - 7 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Financial Services Company (5.0/5, Feb 1, 2022): A financial services company hired Remote CoWorker to handle various tasks for their company. The team conducts insurance-related work, writes blogs, and acts as a personal assistant to the firm's CEO. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10033) - Call Center Lead Generation for Public Adjustment Company (5.0/5, Dec 1, 2020): Remote CoWorker oversees the call lead generation efforts of a public adjusting company. At the same time, the team also provides back-office services. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/127149) - VA Services for Damage Claims Firm (5.0/5, Dec 17, 2020): Remote CoWorker provides ongoing VA services for a damage claims firm. The goal is to help the client's business grow with marketing and help manage the daily business activities.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/141166) - Virtual Executive Assistant for Accounting Firm (5.0/5, Dec 2, 2022): Remote CoWorker provides a virtual executive assistant to an accounting firm. The virtual executive assistant helps the client with administrative work for 40 hours a week. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169939) - Outsourcing Services for Financial Services Company (4.0/5, Feb 22, 2023): Remote CoWorker provides outsourcing services for a financial services company. They have searched for qualified candidates to build, update, and promote websites and rewrite content. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/182244) - Virtual Assistant Support for Life Insurance Company (5.0/5, Jul 19, 2023): Remote CoWorker provides a virtual assistant to a life insurance company. Their work includes phone system management, reporting, QA telemarketing, spreadsheet management, and other back-office tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217947) - SEO & Social Media Management for Commercial Loan Brokerage (5.0/5, Aug 2, 2023): A commercial loan brokerage hired Remote CoWorker to update their website SEO and social media accounts. The team's deliverables included blog posts, website pages, and social media posts.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/222142) - Back Office Outsourcing for Insurance Firm (4.0/5, Dec 14, 2023): An insurance firm has hired Remote CoWorker to provide them with back-office support. The team is in charge of preparing insurance quotes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/255992) - Virtual Assistance for Financial Advisory & Consulting Firm (5.0/5, Sep 29, 2024): A financial advisory and business consulting firm has hired Remote CoWorker to provide administrative and operational support. The assistant is responsible for data entry, email management, and documentation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318355) ##### Retail Experience Remote CoWorker demonstrates strong expertise in the Retail industry, particularly in e-commerce and customer service. Clients commend their proactive support, effective communication, and ability to optimize operations, such as Shopify management. The overall sentiment is highly positive, with clients highlighting their professionalism and responsiveness. Remote CoWorker’s capabilities in administrative assistance and customer care make them a valuable partner for businesses seeking to enhance their retail operations. - 3 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for E-Commerce Company (5.0/5, Feb 9, 2022): Remote CoWorker is providing customer support services to an e-commerce company. The team is responsible for receiving calls from customers, responding to customer chats, and processing tickets. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/137936) - Shopify Dev & Systems Optimization for Kid's Concept Shop (4.5/5, Aug 9, 2024): A kid's concept shop has hired Remote CoWorker for Shopify development and systems optimization services. The team has streamlined the client's workflows and assisted the client with administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/306397) - Back-Office Outsourcing for Golf Equipment Retailer (5.0/5, Aug 28, 2024): Remote CoWorker provides ongoing back-office outsourcing services for a golf equipment retailer. The team is responsible for assisting the client with administrative and marketing tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/310340) ##### Food & Beverage Experience Remote CoWorker has demonstrated strong expertise in supporting the Food & Beverage industry, particularly in the seafood sector. Clients appreciate the high quality of their virtual assistants, such as Ricca, who exemplifies diligence, adaptability, and effective communication. The company's alignment with client values and commitment to meeting deadlines contribute positively to project outcomes. Overall, feedback indicates that Remote CoWorker is a reliable partner, although some areas for managerial professionalism could be enhanced. - 1 review for food & beverage industry - Unknown avg. project cost - Back-Office Services for Seafood Business (4.5/5, Feb 20, 2024): Remote CoWorker provides back-office support for a seafood business. The team assists the client with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269930) ##### Healthcare Experience Remote CoWorker has received positive feedback from a healthcare operations director, highlighting their expertise in patient scheduling, phone service, and various administrative tasks. Clients have noted impressive talent and effective communication, resulting in measurable outcomes such as increased appointment scheduling and order processing. Overall, Remote CoWorker is well-regarded for their budget-friendly solutions and ability to meet project goals, making them a strong candidate for businesses in the Healthcare industry. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Services for Healthcare Company (5.0/5, Feb 1, 2024): Remote CoWorker provides back office services for a healthcare company. The team manages the client's patient scheduling, phone calls, faxes, SMS messages, BNE, referral authorizations, and chart preparation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265816) ##### IT Services Experience Remote CoWorker demonstrates significant expertise in the IT Services industry, particularly in operations and content management. Clients commend their strong communication, professionalism, and ability to deliver projects on time, often exceeding expectations. The company's cultural alignment with client values and budget-friendly pricing further enhances their appeal. Overall, feedback reflects a positive sentiment, making Remote CoWorker a strong candidate for businesses seeking reliable IT services. - 1 review for it services industry - Unknown avg. project cost - Content & Ops Mgmt for Business Workflow Automation Firm (4.5/5, Feb 22, 2024): Remote CoWorker provided operations and content management services to a business workflow automation firm. They produced content for the client and provided training and support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/270702) ##### Contracting Experience Remote CoWorker has demonstrated significant expertise in the Contracting industry, providing effective administrative support that enhances operational efficiency. Clients have praised their responsiveness, attention to detail, and ability to exceed expectations. The positive feedback highlights improved communication, faster turnaround times for contracts, and increased bid requests. Overall sentiment is highly favorable, indicating that Remote CoWorker is a strong candidate for businesses looking to streamline processes and improve customer service in the contracting sector. - 2 reviews for contracting industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Defense Products Reseller (5.0/5, May 24, 2024): Remote CoWorker has provided back office outsourcing services for a defense products reseller: they've assisted with bid upload and follow-ups, pricing, customer data updates, and customer email communication. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/290725) - Staff Augmentation Sevices for Contracting Company (5.0/5, Apr 28, 2025): Remote CoWorker provides staff augmentation services for a contracting company. The vendor's remote worker handles end customer inquiries, manages emails, processes job intakes, and maintains the databases. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/370393) ##### Arts, entertainment & music Experience Remote CoWorker has received positive feedback from clients in the Arts, entertainment & music industry, highlighting their expertise in administrative support, proposal writing, and market research. Clients commend their proactive communication, ability to meet deadlines, and deep understanding of industry-specific needs. The company's tailored approach has significantly improved operational efficiency and business development, making them an excellent choice for organizations seeking reliable remote assistance in the creative sector. - 6 reviews for arts, entertainment & music industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Video & Photography Production for Entertainment Company (5.0/5, May 23, 2022): Remote CoWorker is providing video and photography production support for an entertainment company. They are working on different tasks and projects weekly.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/20057) - Virtual Assistant Services for Events Production Company (5.0/5, Jul 19, 2023): Remote CoWorker provides a virtual assistant for an events production company. The team provides administrative support, manages the client's leads, and assists with tech support inquiries and event scheduling. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217987) - Virtual Assistance for Entertainment Services Provider (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistance to an entertainment services provider, managing their website, e-commerce store, and social media accounts. Their tasks include conducting SEO and keeping inventory. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218390) - Lead Generation for Party Rental Services Co (5.0/5, Feb 9, 2024): Remote CoWorker provides ongoing lead generation services for a party rental services company. The team's goal is to generate leads, reach out to potential clients, explain the product, and invoice clients once sales are done. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267732) - Back Office & Customer Service for Arts Training Facility (4.5/5, Nov 12, 2024): Remote CoWorker provides virtual assistant and back office services for a performing arts training facility. The team is responsible for handling class scheduling, marketing efforts, and administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/330359) - Business Dev Support for Arts, Entertainment & Music Co (5.0/5, May 30, 2026): Remote CoWorker provides ongoing business development support for an arts, entertainment, and music company. The team conducts market research, writes proposals, and tracks opportunities for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/460917) ##### Advertising & marketing Experience Remote CoWorker has garnered positive feedback in the Advertising & Marketing sector, especially for their efficient virtual assistant services, which have significantly enhanced client operations. Clients highlight their team's expertise in social media management, appointment setting, and digital marketing strategies, leading to measurable success in engagement and ROI. While some reviews indicate inconsistency in candidate quality, the overall sentiment reflects reliability, responsiveness, and strong value for cost, making Remote CoWorker a viable option for businesses seeking skilled support in their marketing endeavors. - 7 reviews for advertising & marketing industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Marketing & Virtual Assistant Help for Video Marketing Co (5.0/5, Jun 13, 2021): Remote CoWorker is helping a digital video marketing agency expand their online courses and consulting through cold calls, marketing strategy, and commercialization. In addition, they edit videos and podcasts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/52548) - Back Office Outsourcing for Market Research Company (0.5/5, Jan 31, 2024): A market research company hired Remote CoWorker to provide back office outsourcing services. They were responsible for hiring a virtual assistant. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265562) - Staff Augmentation for Digital Marketing Agency (5.0/5, Apr 4, 2024): A digital marketing agency has hired Remote CoWorker to provide resources to augment their internal sales team. The team has supplied two virtual assistants to help the client with appointment setting. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/280306) - SMM for Marketing Agency (5.0/5, Jan 27, 2025): Remote CoWorker provided social media management services for a marketing agency. The team posted content a few times weekly for the client's customers. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/346782) - Social Media Marketing for Media Production Company (5.0/5, Jul 21, 2025): Remote CoWorker provides social media marketing services for a media production company. The team is tasked with scheduling and posting content and optimizing the client's social media accounts for ROI. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/391787) - Appointment Setting for Healthcare AI Marketing Company (5.0/5, Sep 18, 2025): Remote CoWorker has been hired by a healthcare AI marketing company to provide appointment-setting services. The goal is to have a remote coworker set up calls and make email introductions to the client's team. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/407029) - Staff Augmentation Services for Virtual Events Company (5.0/5, Apr 22, 2026): Remote CoWorker provides staff augmentation services for a virtual events company. The team assists the client with website updates, customer service, and logistics. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/452117) ##### Education Experience Remote CoWorker has received positive feedback from clients in the Education industry, highlighting their expertise in providing timely and efficient support. Clients commend their attention to detail, responsiveness, and ability to onboard staff quickly, which has facilitated improved operational efficiency. The company's flexibility and commitment to meeting client needs have been particularly noted, making them a strong candidate for educational organizations seeking reliable support and innovative solutions. - 4 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staffing & Back Office Outsourcing for E-Learning Company (5.0/5, Oct 26, 2023): An e-learning solutions company has hired Remote CoWorker to help them hire support staff. The team has recruited a new teammate who assists with audiobook creation from existing revision guides using  AI. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244401) - BPO & Call Center Services for Educational Provider (4.0/5, Feb 19, 2024): Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269683) - Administrative Support for Educational Institution (5.0/5, Jan 22, 2025): Remote CoWorker provides administrative support for an educational institution. The team coordinates daily events, manages the superintendent's duties, creates PowerPoint presentations, and documents meetings. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/345159) - Marketing Services for Transformational Coaching Company (4.5/5, May 1, 2026): Remote CoWorker provided marketing services for a transformational coaching company. The team was tasked with growing the client's business. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/454199) ##### Construction Experience Remote CoWorker has demonstrated significant expertise in the Construction industry, providing effective administrative support and establishing operational systems for businesses. Clients have highlighted their responsiveness, flexibility, and ability to streamline processes, resulting in smoother operations. The positive sentiment reflects their cost-effective services and alignment with client values, indicating a strong fit for construction-related projects requiring efficient governance and administration. - 2 reviews for construction industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Water Damage Restoration Company (5.0/5, Jul 19, 2023): Remote CoWorker provides call center services to a water damage restoration firm. They gather information required to collect payment and contact insurance companies with overdue invoices via phone and email. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217883) - Back-Office Outsourcing for Construction Management Firm (5.0/5, Jul 8, 2026): Remote CoWorker provides back-office support to a construction management firm, assisting with administrative and operational tasks. They set up SOPs, organize Google Workspace and emails, and maintain CRM. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/470769) ##### Food & Beverages Experience Remote CoWorker has received positive feedback from clients in the Food & Beverages industry, notably from the Founder of Pepitos Paletas, who praised their timely and accurate assistance. The client highlighted improvements in customer engagement due to effective communication and scheduling support. Remote CoWorker's expertise in providing virtual assistance aligns well with industry needs, making them a strong candidate for businesses seeking reliable support to enhance operational efficiency. - 1 review for food & beverages industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistance & Email Mgmt for Ice Cream Catering Co (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistant services for an ice cream catering company. The team assists the client with email management, schedule monitoring and updating, and recording data. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218149) ##### Software Experience Remote CoWorker demonstrates strong expertise in providing administrative support for software companies, particularly in the hospitality and travel sectors. Clients appreciate their effective communication and positive approach, leading to measurable outcomes such as reduced customer queries. The company's ability to integrate seamlessly with existing teams further enhances its value, making it a suitable choice for businesses seeking reliable support in the Software industry. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Administrative Support for Software Company (5.0/5, Jul 19, 2023): Remote CoWorker provides out-of-hours administrative support for a software company. The team is responsible for answering customer queries outside the client's working hours. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217756) --- ### [SupportYourApp](https://clutch.co/profile/supportyourapp) #### 4.8 out of 5 star rating (87 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 20% AI Agents - 15% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Data Annotation Services #### Company description SupportYourApp is a Business Process Outsourcing company that specializes in providing comprehensive Remote Back Office Solutions, including customer service support, technical assistance, and content moderation. Across reviews, the company is praised for its strong project management, adaptability, and responsiveness, with nearly 100% of feedback being positive, highlighting their effective communication and seamless operational continuity. [Visit Website](https://supportyourapp.com/welcome-from-clutch/?utm_medium=referral&utm_source=clutch&utm_campaign=company_profile) #### 2 reviews mention Back Office Outsourcing Content Moderation Services for Music Distribution Company 4.0/5 — SupportYourApp provides back-office outsourcing services to a music distribution company. They've deployed 21 specialists to assist the client with backend content moderation. - 1 of 2 Back Office Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/supportyourapp/277813) #### Experience in 19 industries SupportYourApp has garnered positive feedback across various industries, showcasing strong expertise in Arts, Financial Services, Media, and Education. Clients commend their adaptability, responsiveness, and ability to enhance support quality. In the Financial Services sector, they excel in scaling support and improving response times. The Media industry appreciates their thorough candidate sourcing for HR needs. Overall, SupportYourApp's strength lies in their customer-centric approach, making them a suitable choice for organizations seeking reliable support in technology-driven sectors. [Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) ##### Hospitality & leisure Experience SupportYourApp has demonstrated strong expertise in the hospitality and leisure industry, specifically in guest communication and customer journey management. Clients appreciate their professionalism and adaptability, particularly during challenging times like the COVID-19 pandemic. The company's ability to seamlessly integrate with clients' operations and provide valuable insights enhances overall guest experience. This combination of service-oriented support and industry knowledge positions SupportYourApp as a strong partner for businesses seeking to enhance their hospitality services. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Services for Vacation Rental Company (5.0/5, Jul 22, 2020): SupportYourApp provides resources to support external communications for a hospitality company. They communicate with clients across platforms to address inquiries, establish reservations, and process payments. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/141966) ##### Non-profit Experience SupportYourApp demonstrates significant expertise in supporting non-profit initiatives, as evidenced by their effective technical and operational assistance for the Soul Link mobile application. Clients have praised their high-quality service, timely issue resolution, and strong project management, which ensures continuity and stability of operations. Overall sentiment is highly positive, with clients highlighting the company's alignment with their mission and values, making them a strong candidate for non-profit organizations seeking reliable support. - 1 review for non-profit industry - 1 review is 5 stars - Unknown avg. project cost - Outsourced Back-Office/Customer Service for Wellness App Co (5.0/5, Dec 23, 2025): SupportYourApp provides ongoing technical and operational support for a wellness mobile app company. The team focuses on maintaining stability, addressing user-reported issues, and supporting app updates. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/427227) ##### Transportation Experience SupportYourApp has demonstrated strong expertise in the Transportation industry, particularly in customer service for e-bike and e-scooter sharing companies. Their client, Zipp Mobility Limited, praised their quick response times and low ticket counts, highlighting their flexibility and responsiveness as key strengths. The overall sentiment reflects satisfaction with their service delivery and effective project management, making SupportYourApp a suitable partner for businesses seeking reliable customer support solutions in the Transportation sector. - 1 review for transportation industry - $50,000 – $199,999 avg. project cost - Customer Service for E-Bike & E-Scooter Sharing Operator (4.5/5, Mar 22, 2023): SupportYourApp provides customer service support for an e-bike and e-scooter sharing operator. After learning the client's goals, they work on responding to customers and handling tickets. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/189108) ##### Consumer Products Experience SupportYourApp has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in customer support and efficiency during peak seasons. Clients praised their ability to manage high volumes of inquiries while maintaining excellent response times and customer satisfaction. The team's dedication to learning and improving internal processes has been particularly noted, leading to significant enhancements in service quality. Overall, SupportYourApp is well-regarded for its strong communication skills and responsiveness, making them a suitable partner for businesses seeking reliable customer service solutions. - 3 reviews for consumer products industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Technical Support for Consumer Tech Company (5.0/5, Mar 24, 2020): SupportYourApp provided technical support. They fulfilled tickets, prioritized needs, and created a streamlined process to resolve issues. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/42808) - Customer Support for Private Label Product Company (5.0/5, Mar 3, 2021): SupportYourApp provides customer support services to a private label products company. Their main task is to respond to customer calls and emails, maintaining a stress-free environment for all stakeholders. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/84898) - Customer Support Services for Science-Inspired Products Co (5.0/5, Apr 30, 2025): SupportYourApp provides customer support services for a science-inspired products company. The team handles customer inquiries related to purchases, deliveries, and returns. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/370822) ##### eCommerce Experience SupportYourApp demonstrates strong expertise in the eCommerce sector, particularly in customer support. Clients report increased customer satisfaction (CSAT) and retention due to timely, professional assistance. Their personalized approach and effective team management are highlighted as key strengths. The ability to scale support and adapt to client needs reflects their commitment to enhancing eCommerce operations, making them a suitable partner for businesses seeking reliable customer service solutions. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for E-Commerce Company (5.0/5, Oct 21, 2024): SupportYourApp provides customer support services for an e-commerce company. The team has provided a support consultant to handle the client's email customer communication and QA. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/324075) ##### HVAC Experience SupportYourApp has demonstrated significant expertise in enhancing customer support operations within the HVAC industry, particularly through its partnership with Sensibo. Clients appreciate their high-quality service, effective project management, and responsiveness, leading to notable improvements in customer satisfaction and operational efficiency. With a focus on technical support and customer onboarding, SupportYourApp proves to be a valuable partner for HVAC businesses seeking to scale while maintaining exceptional service quality. - 1 review for hvac industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Smart Home Climate Control Brand (5.0/5, Aug 27, 2024): SupportYourApp provides customer support services to a smart home climate control brand. The team handles inbound inquiries, onboards end clients, manages the CRM system, and analyzes customer feedback. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/309982) ##### Healthcare Experience SupportYourApp has received positive feedback in the Healthcare sector, demonstrating strong expertise in customer support for app developers. Clients highlight their proactive communication, multilingual capabilities, and adaptability in handling various tasks, including process documentation. The partnership has allowed clients to focus on strategic improvements while ensuring high-quality support. Overall, their professionalism and commitment to learning make them a solid choice for healthcare businesses seeking reliable support services. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Meditation App (5.0/5, Jan 23, 2023): SupportYourApp provides customer support services for a mediation app in 19 languages. The team handles the client's social media accounts, processes documentation, and escalates complex cases. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/177518) ##### Telecommunications Experience SupportYourApp has demonstrated significant expertise in the Telecommunications industry by effectively managing customer communications for clients like Cardo Systems. Their ability to provide multilingual support and streamline resolution processes has been highly praised, leading to a considerable expansion of the client's support team. Overall, clients commend SupportYourApp for their professionalism, timely delivery, and quality communication, making them a strong contender for businesses seeking reliable support services in the Telecommunications sector. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Smart Communication System Provider (5.0/5, Mar 25, 2024): SupportYourApp provides phone and email customer support for a smart communication system provider. Their team processes customer queries in different languages and at different difficulty levels. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/277832) ##### Arts, entertainment & music Experience SupportYourApp has demonstrated significant expertise in the Arts, entertainment & music industry through positive feedback from clients in music distribution and live events. Their strengths lie in providing skilled teams for content moderation and technical support, ensuring high-quality service while adapting to client needs. Clients commend their effective communication, timely delivery, and ability to seamlessly integrate with existing operations, making SupportYourApp a reliable partner for projects in the Arts, entertainment & music sector. - 2 reviews for arts, entertainment & music industry - Unknown avg. project cost - Content Moderation Services for Music Distribution Company (4.0/5, Mar 25, 2024): SupportYourApp provides back-office outsourcing services to a music distribution company. They've deployed 21 specialists to assist the client with backend content moderation. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/277813) - IT Staff Augmentation for SaaS Solutions Company (4.0/5, Jun 30, 2026): SupportYourApp provides staff augmentation services for a SaaS solutions company. SupportYourApp's team works as an extension of the client's internal team to address their development needs. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/468615) ##### Research Experience SupportYourApp demonstrates strong expertise in providing multilingual customer support tailored for the Research industry, particularly in IoT solutions. Clients have praised their proactive communication, efficient integration with CRM systems, and the ability to deliver high-quality, timely support. Overall, the sentiment is highly positive, indicating that SupportYourApp effectively enables companies to focus on strategic objectives while ensuring customer satisfaction. - 1 review for research industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Services for R&D Service Provider (5.0/5, Feb 3, 2024): An R&D service provider hired SupportYourApp to provide them with a customer support team. The support services were provided via email, chat, web form, and phone. The team also provided a dedicated consultant. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/266300) ##### Other Industry Experience SupportYourApp has garnered positive feedback within the Other Industry sector, particularly for its exceptional customer support capabilities. Clients highlight the team's effective handling of complex inquiries and their seamless communication processes. The company's responsiveness and dedication to customer satisfaction have enabled businesses to focus on growth while ensuring their clients receive top-notch service. Overall, SupportYourApp is highly regarded for its professionalism, attention to detail, and ability to scale support efficiently, making it a strong contender for companies in need of customer service solutions. - 2 reviews for other industry industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for B2B SaaS Company (5.0/5, Dec 8, 2022): SupportYourApp provides customer support for a B2B SaaS company. Their team offers 24/7 customer service in English over the phone and email. They are also slated to provide chat support in the future. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/170906) - Call Center Services for B2C Software Solutions Company (5.0/5, Jan 17, 2023): SupportYourApp provides call center services for a B2C software solutions company. The team is responsible for answering customer requests, transferring files, and providing general support. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/176310) ##### Social Networking Experience SupportYourApp demonstrates significant expertise in the Social Networking industry by providing real-time customer support through dedicated agents. Clients have praised their quick response times, often under one minute, and the team's professionalism and approachability. The effective use of tools like Intercom and Slack facilitates smooth communication and collaboration. Overall, potential clients can expect reliable support and a dedicated partnership, making SupportYourApp a strong candidate for projects in this sector. - 1 review for social networking industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Team Building Platform (5.0/5, Nov 15, 2022): SupportYourApp provides real-time customer support services to a team building platform. They've deployed five English-speaking consultants who provide chat assistance to the platform's users via Intercom. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/167165) ##### Business services Experience SupportYourApp has demonstrated substantial expertise in the Business services industry by providing effective customer support solutions. Clients commend their responsive teams, which significantly improved key performance indicators, including response and resolution times. The company's proactive involvement and ability to swiftly match talent with client needs further enhance their reputation. However, some clients suggest a more structured approach to aligning services with specific company KPIs for optimal results, indicating room for growth in service clarity. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer & Tech Support for Document Signing App (5.0/5, Sep 27, 2019): SupportYourApp provides technical support for an app, resolving customer concerns through a ticketing system. Support agents are responsible for quick response and resolution times. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/54673) ##### Gaming Experience SupportYourApp demonstrates strong expertise in the Gaming industry, particularly in iGaming customer support. Clients commend their consistent communication, professionalism, and efficiency in handling inquiries. Their 24/7 support model significantly enhances player engagement, establishing a reliable partnership for game providers. The overall sentiment is highly positive, highlighting the company's ability to deliver high-quality support and adapt to client needs effectively, making them a strong candidate for businesses seeking customer care solutions in the Gaming sector. - 1 review for gaming industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Gaming Company (5.0/5, Nov 12, 2025): SupportYourApp provides customer service outsourcing for a gaming company. The team is responsible for offering Level 1 customer support for the client's gaming content via email and phone on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/419270) ##### Software Experience SupportYourApp demonstrates strong expertise in eCommerce sales and customer support within the Software industry, providing effective lead qualification and user experience enhancements. Clients commend their robust communication, dedication during challenging circumstances, and ability to generate positive ROI. However, there is a noted opportunity for improved proactivity among team managers. Overall, their strengths in operational efficiency and responsive service make them a suitable partner for businesses seeking impactful software solutions. - 1 review for software industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Sales & Customer Support for Automation Company (5.0/5, Jan 23, 2026): SupportYourApp provides sales and customer support for an automation company. The team handles live chat and email communication, offers technical support, and helps with lead qualification and reporting. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/431728) ##### Education Experience SupportYourApp has received positive feedback from clients in the Education industry, highlighting their expertise in customer support and technical assistance. Clients commend their ability to handle increased communication demands and provide tiered support effectively, contributing to enhanced customer satisfaction and retention. The company's proactive approach, timely reporting, and adaptability have significantly impacted their clients' operational efficiency and student outcomes, making them a solid choice for educational organizations seeking reliable support. - 5 reviews for education industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Care Support for E-Learning Company (5.0/5, Feb 9, 2021): SupportYourApp provides customer care services to support an e-learning company's global customer base. Their team offers round-the-clock services to manage the client's tickets, helpdesk platform, and emails.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/61994) - Call Center Services for Learning Platform (5.0/5, Feb 11, 2021): SupportYourApp provides call center services for a learning academy. The team provides communication support in both English and Russian. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/66340) - Call Center Services for Education Company (4.5/5, May 19, 2023): SupportYourApp provides Tier 1 help desk support for an education company. This includes responding to email and phone inquiries, applying tags, escalating issues, and providing analytics reports and insights. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/202958) - App Management & Support for Learning Tech Company (5.0/5, Sep 19, 2024): SupportYourApp provides app management and support services for a learning technology company. The team is responsible for resolving client issues and handling communication. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/315621) - L2 Technical Support for EdTech Firm (5.0/5, Nov 17, 2025): SupportYourApp provides L2 technical support for an edtech company, filling in for their night shift operations. They handle email support, resolve customer issues, and ensure consistent customer communication. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/420262) ##### Financial services Experience Client feedback highlights SupportYourApp's effectiveness in the Financial services industry, emphasizing their expertise in scalable customer support. Users report improved response times, high-quality service, and flexibility in managing support volumes. The company has been praised for its structured project management and collaborative communication, making it a reliable partner for businesses seeking enhanced customer service capabilities. Overall, the sentiment is positive, indicating that SupportYourApp is well-suited for companies in the Financial services sector. - 5 reviews for financial services industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Fintech Company (5.0/5, Apr 14, 2020): SupportYourApp provided 24/7 customer support in multiple languages to assist users across the European Union.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/59083) - Customer Support Services for Financial Services Provider (5.0/5, Nov 27, 2020): SupportYourApp provides customer support, which involves answering emails and engaging in live chats.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/124959) - BPO for Blockchain-Based Noncustodial Wallet Provider (5.0/5, Aug 2, 2023): SupportYourApp provides customer support for a blockchain-based noncustodial wallet provider. The team focuses on Ukrainian, Argentinian, and American user support, customer journey optimization, and guidance. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/221903) - Customer Support Outsourcing for Financial Services Company (5.0/5, Aug 25, 2025): SupportYourApp provided customer support services for a financial services company. The team handled tickets from companies and end-users, assisted in fraud investigations, and analyzed transaction statuses. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/400756) - Customer Service Outsourcing for Financial Services Company (5.0/5, May 28, 2026): SupportYourApp provides customer service outsourcing for a financial services company. The team handles first-line support, including responding to queries, troubleshooting issues, and escalating complex cases. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/460426) ##### Energy & natural resources Experience SupportYourApp has received positive feedback within the Energy & natural resources sector for their effective customer care services. Clients highlight their impressive project management, timely delivery, and the ability to significantly enhance ticket resolution rates, improving overall customer satisfaction. Their expertise in providing tailored support during peak periods showcases a strong fit for businesses seeking reliable and efficient service in the industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Water & Energy Metering Company (5.0/5, May 4, 2026): SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/454453) ##### Manufacturing Experience SupportYourApp demonstrates strong expertise in the Manufacturing industry, particularly in scaling and training operations. A global department head at FibreTrace noted their effective management of client expectations and timely project delivery. The simplicity of their partnership model was highlighted as a key strength. Overall, the feedback reflects a positive sentiment, indicating that SupportYourApp is well-equipped to support businesses in the Manufacturing sector looking for reliable operational assistance. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Fiber Verification Co (5.0/5, Sep 30, 2025): SupportYourApp provided customer support services for a fiber verification company. The team was responsible for all aspects of the client's customer success. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/410007) ##### Fitness Experience The reviews highlight SupportYourApp's expertise in delivering exceptional customer service for fitness industry clients, particularly in the VR fitness space with FitXR. Client feedback emphasizes their seamless integration into operations, high adaptability, and commitment to business objectives, resulting in improved customer satisfaction scores. Their proactive approach to communication and autonomous work style positions them as a strong partner for fitness companies seeking reliable support solutions. - 1 review for fitness industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for VR Fitness App (5.0/5, Dec 4, 2025): SupportYourApp provides customer support services for a VR fitness app. The team handles email, chat, and social responses, identifies and diagnoses product bugs, and monitors and moderates app store reviews. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/423506) ##### Wellness & Fitness Experience SupportYourApp has demonstrated strong expertise and reliability in the Wellness & Fitness industry, particularly through efficient customer support and operational management. Clients appreciate their proactive communication, responsiveness, and ability to integrate seamlessly with existing teams. Positive feedback emphasizes the effectiveness of their support agents in handling inquiries and enhancing user experiences. Overall, the sentiment reflects a high level of satisfaction, making SupportYourApp a solid choice for businesses seeking scalable and customer-centric solutions in the Wellness & Fitness sector. - 3 reviews for wellness & fitness industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO for Health Tech Startup (4.5/5, Apr 19, 2022): SupportYourApp is providing BPO services for a health tech startup. They are managing health coaches that interact with the client’s customers.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/16170) - Customer Service Outsourcing for Self-Care Platform (4.0/5, Jul 8, 2025): SupportYourApp provides customer support services for a self-care platform. SupportYourApp expands the client's support team with agents who handle incoming inquiries and ensure users have a smooth experience. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/388411) - Customer Service Outsourcing for Audio Technology Company (5.0/5, Oct 21, 2025): SupportYourApp provides customer support services for an audio technology company. The team handles email and chat support from 4 p.m. to 1 a.m. Kyiv time and manages side projects for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/414908) ##### Other industries Experience SupportYourApp has received positive feedback from clients in the Other industries sector for their reliable and adaptable customer support services. Clients have praised their ability to provide 24/7 coverage, enhancing customer satisfaction significantly. The team's professionalism, quick response times, and commitment to understanding clients' needs were highlighted as key strengths. Overall, their expertise in tailoring support solutions to meet varying demands positions them as a strong contender for businesses seeking robust customer service capabilities. - 36 reviews for other industries industry - 28 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Support for Video-Based Health & Wellness Monitor (5.0/5, Nov 15, 2021): A health monitoring platform was looking for a vendor that could deal with technical issues that were reported by their users. They chose to partner with SupportYourApp because of their experience. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/4742) - BPO for Health Tech Startup (4.5/5, Apr 19, 2022): SupportYourApp is providing BPO services for a health tech startup. They are managing health coaches that interact with the client’s customers.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/16170) - Customer Support for Computer Software Company (5.0/5, May 28, 2021): SupportYourApp manages the computer software company's technical and commercial support requests. They respond to existing and prospective third-party users daily. The team mainly works using ZenDesk and Asana.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/38770) - Technical Support for Consumer Tech Company (5.0/5, Mar 24, 2020): SupportYourApp provided technical support. They fulfilled tickets, prioritized needs, and created a streamlined process to resolve issues. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/42808) - Customer Support for Technology Platform (5.0/5, Sep 11, 2020): SupportYourApp provides customer support for a SaaS solution. They work with an advanced CRM and invoice platforms. They respond to all emails, chats, and phone calls within 5–15  minutes. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/61903) - Customer Support for Private Label Product Company (5.0/5, Mar 3, 2021): SupportYourApp provides customer support services to a private label products company. Their main task is to respond to customer calls and emails, maintaining a stress-free environment for all stakeholders. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/84898) - Technical Customer Support for Software Developer (5.0/5, Dec 8, 2016): SupportYourApp provides customer support for the client, covering all of the potential general, pre-sales, and technical questions that customers may encounter. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/85997) - Customer Support Services for SaaS Company (4.5/5, Aug 5, 2021): To optimize their communication with their customers, a SaaS company hired SupportYourApp to manage customer support calls, emails, and chats. They have provided 10 consultants for this project. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/99924) - Answering Services for Software Dev Company (5.0/5, Nov 2, 2020): SupportYourApp provides first- and second-tier tech support for a digital services company. Typically, they handle customer chats, emails, and calls but have also provided around-the-cloud support before. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/104006) - Customer Support for Tech Startup (5.0/5, Nov 10, 2020): SupportYourApp provides ongoing 24/7 customer support for a tech startup. The team handles the live chat interactions for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/111324) - Technical Support for Analytics Platform (5.0/5, Mar 31, 2021): SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/113070) - Customer Support Services & Chatbot Dev for Software Company (5.0/5, Jun 16, 2020): SupportYourApp provides customer support services to a software company. They set up a call center and manage email and SLAs. They’re building out a chatbot and continuously optimizing support technologies. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/113408) - Customer Support Services for Ad-Blocking Software Service (5.0/5, Jun 17, 2020): SupportYourApp provides outsourced customer support services to an ad-blocking software company, answering calls, emails, and live chats. The team also files bug reports and analyzes app logs. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/114469) - Call Center Services for Transportation Service Provider (5.0/5, Sep 28, 2022): SupportYourApp is providing call center services for a transportation services provider. The team is in charge of answering inbound calls, emails, and online inquiries. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/160211) - Call Center Services for B2C Nutritional Product Company (4.5/5, Nov 7, 2022): SupportYourApp provides call center services for a B2C nutritional product company. The team works 20 hours daily for five days as support agents who communicate with customers and document information. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/165596) - Customer Support Services for Team Building Platform (5.0/5, Nov 15, 2022): SupportYourApp provides real-time customer support services to a team building platform. They've deployed five English-speaking consultants who provide chat assistance to the platform's users via Intercom. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/167165) - Customer Support Services for B2B SaaS Company (5.0/5, Dec 8, 2022): SupportYourApp provides customer support for a B2B SaaS company. Their team offers 24/7 customer service in English over the phone and email. They are also slated to provide chat support in the future. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/170906) - Customer Support Services for B2C IT company (5.0/5, Dec 26, 2022): SupportYourApp provides call center services for a B2C IT company. They resolve issues during the installation process and provide ongoing support from nine a.m. to five p.m. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/173534) - Business Services for Software Company (5.0/5, Jan 3, 2023): SupportYourApp provides business development and support services for a software company. They set up communication systems, connect the client with the support team, and provide data on the team's performance. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/174345) - Customer Support Services for B2B Software Development Firm (5.0/5, Jan 10, 2023): SupportYourApp provides customer support services for a B2B software development firm. They've deployed two consultants who communicate with the end customers through Slack and a CRM ticketing system. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/175288) - Call Center Services for B2C Software Solutions Company (5.0/5, Jan 17, 2023): SupportYourApp provides call center services for a B2C software solutions company. The team is responsible for answering customer requests, transferring files, and providing general support. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/176310) - Call Center Services for Meditation App (5.0/5, Jan 23, 2023): SupportYourApp provides customer support services for a mediation app in 19 languages. The team handles the client's social media accounts, processes documentation, and escalates complex cases. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/177518) - Customer Service for E-Bike & E-Scooter Sharing Operator (4.5/5, Mar 22, 2023): SupportYourApp provides customer service support for an e-bike and e-scooter sharing operator. After learning the client's goals, they work on responding to customers and handling tickets. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/189108) - Customer Support Services for R&D Service Provider (5.0/5, Feb 3, 2024): An R&D service provider hired SupportYourApp to provide them with a customer support team. The support services were provided via email, chat, web form, and phone. The team also provided a dedicated consultant. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/266300) - Customer Support Services for HealthTech Company (5.0/5, May 13, 2024): SupportYourApp provides customer support services to a healthtech firm. They manage the client's email customer communication, handle their Zendesk system, conduct QA reviews, and create a knowledge base. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/288293) - Customer Service Outsourcing for Public Transportation Co (4.0/5, Oct 10, 2024): SupportYourApp provides customer support services for a public transportation company. The team monitors customer requests 24/7, handling support cases for the client's products and the companies they acquire.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/321278) - Customer Service Outsourcing for Baggage Solutions Company (4.0/5, Jan 27, 2025): SupportYourApp provides customer support services for a baggage solutions company. The team is responsible for handling the client's incoming tickets from passengers using EBT. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/346682) - Customer Support Services for Science-Inspired Products Co (5.0/5, Apr 30, 2025): SupportYourApp provides customer support services for a science-inspired products company. The team handles customer inquiries related to purchases, deliveries, and returns. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/370822) - Call Center & Customer Support Services for Software Company (5.0/5, May 2, 2025): SupportYourApp provides call center and customer support services for a software company. The team offers 24/7 support, gathers customer information, and escalates cases to the client for action or resolution. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/371512) - Customer Service Outsourcing for Self-Care Platform (4.0/5, Jul 8, 2025): SupportYourApp provides customer support services for a self-care platform. SupportYourApp expands the client's support team with agents who handle incoming inquiries and ensure users have a smooth experience. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/388411) - Customer Service Outsourcing for Software Company (5.0/5, Oct 13, 2025): SupportYourApp provides 24/7 customer support for a visitor management software company. The team provides support via phone, chat, and email. They use Salesforce as the central platform for case management. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/412847) - Customer Service Outsourcing for Audio Technology Company (5.0/5, Oct 21, 2025): SupportYourApp provides customer support services for an audio technology company. The team handles email and chat support from 4 p.m. to 1 a.m. Kyiv time and manages side projects for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/414908) - Customer Support for Product Information Mgmt Company (5.0/5, Nov 19, 2025): SupportYourApp provides 24/7 customer support for a product information management platform. The team manages all customer inquiries through email and phone and ensures the smooth running of operations. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/420748) - Customer Service Outsourcing for Software Development Co (5.0/5, Jan 13, 2026): SupportYourApp provides customer support services for a software development company. The team handles email support 24/7, providing approximately one hour of dedicated support per shift. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/429724) - Sales & Customer Support for Automation Company (5.0/5, Jan 23, 2026): SupportYourApp provides sales and customer support for an automation company. The team handles live chat and email communication, offers technical support, and helps with lead qualification and reporting. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/431728) - Customer Service Outsourcing for Email Delivery Platform (4.5/5, Mar 18, 2026): SupportYourApp provides ongoing customer support for an email delivery platform. The team handles customer inquiries and monitors system alerts to ensure continuous coverage and timely responses. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/443703) ##### Retail Experience SupportYourApp has received mixed feedback from retail clients. Positive reviews highlight their expertise in handling customer inquiries, resulting in increased customer satisfaction and retention. Clients appreciate their commitment and responsiveness. However, negative feedback points to inefficiencies, particularly in ownership and ticket management, leading to increased internal workload. Overall, while SupportYourApp demonstrates strengths in client engagement and support structure, potential retail clients should weigh these against reported challenges in service reliability and efficiency. - 4 reviews for retail industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Support Services for Heart Rate Monitor Store (5.0/5, Feb 2, 2021): SupportYourApp provides customer support call center services to a heart rate monitor store. The goal is to save time for the client's operational processes. The team offers English, German, and French support. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/53464) - Customer Support for Gift & Accessories Brand (5.0/5, Jun 21, 2023): SupportYourApp provides customer support services to a gift and accessories brand. They've deployed three agents who offer phone and email support seven days a week for 14-22 hours daily. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/210534) - Customer Service Outsourcing for Beach & Souvenir Retail Co (5.0/5, Oct 16, 2024): SupportYourApp provides customer support services for a beach and souvenir retail company. The team is responsible for managing and responding to customer inquiries via calls and emails. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/322923) - Customer Service Outsourcing for Lifestyle Apparel Brand (0.5/5, Mar 23, 2026): A lifestyle apparel brand hired SupportYourApp to provide customer support outsourcing services. The team was responsible for handling support tickets to reduce the client's workload. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/444760) ##### Media Experience Clients in the Media industry commend SupportYourApp for their exceptional recruitment services, particularly noting their effectiveness in enhancing hiring speed and candidate quality. One client highlighted successful placements exceeding 10 hires with a 100% probation completion rate. Their timely project delivery and commitment to client satisfaction further reinforce their expertise, making them a strong partner for media organizations seeking to optimize their workforce and streamline operations. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment & HR Outsourcing for Media Company (5.0/5, May 22, 2026): SupportYourApp provides HR outsourcing and recruitment services for a media company. The team sources candidates, conducts interviews, and supports the client during technical interviews. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/459191) ##### Advertising & marketing Experience SupportYourApp has received positive feedback from clients in the Advertising & Marketing industry for their reliability, effective communication, and ability to scale support teams as needed. Clients praised their commitment to customer satisfaction, noting significant improvements in response times and customer retention. The team's adaptability and understanding of marketing processes have led to enhanced client experiences, making them a valuable partner for businesses seeking to optimize their customer support strategies. - 6 reviews for advertising & marketing industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Care Support for Marketing Agency (5.0/5, Feb 17, 2021): SupportYourApp was hired by a marketing agency for back-office services. The team is in charge of taking live calls for customer support with the goal of helping the client in optimizing customer communication. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/72368) - Customer Support for Social Media Growth Firm (5.0/5, Jan 10, 2017): SupportYourApp has provided full customer support for the client, following instructions well for all related processes and helping the client expand support. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/89166) - BPO Services for Marketing Platform (5.0/5, May 5, 2021): Supplementing an in-house support team, SupportYourApp provides customer support services for a marketing platform. They are responsible for dealing with day-to-day customer concerns for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/141561) - Call Center Services for Video Editing Platform (5.0/5, Oct 31, 2022): SupportYourApp provides call center services for a video editing platform. They provide 24/7 chat and email support for the client's customers. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/164575) - Customer Support for E-Commerce Company (5.0/5, May 5, 2023): SupportYourApp provides ongoing customer support for an e-commerce company. The team is responsible for external support to the client's customers via chat, email, and phone in two languages. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/199637) - IT Staff Aug for Generative AI Platform (4.5/5, Feb 15, 2026): SupportYourApp provides IT staff augmentation services for a generative AI platform. They've deployed two agents who handle cases via chat, monitor the client's AI engine, and fix issues in real time. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/436408) ##### Information technology Experience SupportYourApp has received positive feedback within the Information Technology industry for its operational excellence, responsiveness, and ability to provide scalable customer support solutions. Clients commend the company's proactive project management, high-quality support, and capability to adapt to evolving needs, contributing to improved customer satisfaction and operational efficiency. Overall, the sentiment is overwhelmingly favorable, indicating that SupportYourApp is a strong candidate for organizations seeking reliable IT support services. - 6 reviews for information technology industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Software Provider (5.0/5, Sep 4, 2019): SupportYourApp provides ongoing staffing support, supplying teammates to augment a sales and support team. They supply professionals and work within existing practices and answer customer requests.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/37571) - Presales & Customer Support for AI Language Platform (5.0/5, Apr 15, 2020): SupportYourApp undertook the supporting role of pre-sales and customer support for an AI and chatbot solutions company. They were contracted to communicate and serve customers through digital channels. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/60213) - Staff Augmentation for Employee Training SaaS Platform (5.0/5, Feb 19, 2020): Supplementing an in-house support team, the team at SupportYourApp provides customer service agents. The team takes inbound calls for the employee training platform. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/143261) - Customer Support Services for IT Company (5.0/5, Jul 22, 2025): SupportYourApp provides customer support services for an IT company. The team offers ticket-based end customer and technical support and manages a 24/7 phone hotline for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/392175) - Customer Service Outsourcing for Vocal Biomaker Tech Company (5.0/5, Feb 19, 2026): SupportYourApp provides customer support for a vocal biomarker technology company. The team offers 24/7 support with an average response time of five minutes via email, chat, and phone. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/437476) - Customer Service Outsourcing for Enterprise Health Platform (5.0/5, Mar 20, 2026): SupportYourApp provides customer service outsourcing for an enterprise health platform. The team handles Level 1 and Level 2 support, including ticket triage, issue resolution, and escalation management. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/444275) ##### IT Services Experience SupportYourApp demonstrates strong expertise in IT services, particularly in customer support and chatbot development. Client feedback highlights their flexibility, rapid project adaptation, and impressive performance, achieving a 95% customer satisfaction rate. They efficiently manage support processes, optimizing systems based on client feedback. Businesses seeking immediate, high-quality support solutions will find SupportYourApp a suitable partner, given their proven track record and ability to quickly mobilize resources. - 1 review for it services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Support Services & Chatbot Dev for Software Company (5.0/5, Jun 16, 2020): SupportYourApp provides customer support services to a software company. They set up a call center and manage email and SLAs. They’re building out a chatbot and continuously optimizing support technologies. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/113408) #### 4.7 out of 5.0 rating for cost What Clients Have Said SupportYourApp is often praised for its competitive pricing and overall value for money, with clients noting that their budget aligns well with the services provided. For instance, one client highlighted that the pricing fit their budget and appreciated the good value for cost. Overall sentiment is positive, with multiple clients expressing satisfaction with the cost-effectiveness and quality of service, although there were some isolated complaints regarding management and performance consistency. [Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) - $10,000 to $49,000 (19 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (7 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive SupportYourApp is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Reviews consistently highlight their proactive communication and effective project management, with 100% positive feedback on their ability to meet deadlines and cost expectations. Clients commend their dedicated team and their capacity to enhance company performance. [Visit Website](https://helpware.com/cx/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-payment-processing) #### 1 review mentions Back Office Outsourcing Staff Aug & Back Office Outsourcing for Cybersecurity Co 5.0/5 — Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. - 1 of 1 Back Office Outsourcing reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) #### Experience in 13 industries Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) ##### Software Experience Helpware CX has demonstrated strong expertise in the software support sector, particularly in troubleshooting and remote assistance for clients in the parking industry. Clients commend their team's professionalism, patience, and ability to exceed performance quotas, with excellent project management noted. Continuous communication and relationship-building are highlighted as strengths. Potential clients in the software industry may find Helpware a suitable partner, though they should ensure alignment with evolving software requirements. - 1 review for software industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service Outsourcing for Parking Software Company (5.0/5, Feb 12, 2024): Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for end clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/268263) ##### Consumer Products Experience Helpware CX has demonstrated exceptional expertise in delivering customer support services for the Consumer Products industry, particularly in handling high volumes of inquiries efficiently. Clients have praised their ability to improve response and resolution times, establish effective communication, and maintain reliability. Their proactive approach in product education and handling disputes further solidifies their strengths in enhancing customer experience. Overall, Helpware's attentive and dedicated service makes them a strong candidate for businesses seeking robust customer support solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Team for Lifestyle Brand (5.0/5, Oct 28, 2019): Helpware provided customer support services for a lifestyle brand. This included responding to inquiries regarding order status, conducting refunds and exchanges, answering incoming calls, and more. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/74209) ##### Healthcare Experience Helpware demonstrates robust expertise in the Healthcare sector, particularly in enhancing customer experience for SMBs. Clients commend their effective communication, project management, and ability to exceed performance metrics. Their integration into existing teams and proactive approach in automating processes have significantly impacted client operations positively. Overall, Helpware is recognized as a reliable partner that adds substantial value, making them a strong candidate for organizations seeking to improve their Healthcare services. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO for Meditation App Business (5.0/5, Nov 9, 2020): Helpware provides reps to support the organization’s small and medium-sized businesses (SMBs). Their work has involved automating and documenting onboarding processes. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109848) ##### Information technology Experience Helpware has garnered positive feedback in the Information Technology sector, particularly for its expertise in managed services and image annotation. Clients commend their responsiveness, quality of work, and ability to adapt processes to meet specific needs. Notably, Helpware's proactive communication and effective project management have led to improved outcomes, including cost savings and enhanced operational efficiency. The overall sentiment indicates that Helpware is a reliable partner for businesses seeking to optimize their IT capabilities. - 2 reviews for information technology industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Image Annotation for Computer Vision Software (5.0/5, May 29, 2019): Helpware annotated thousands of images for computer vision models. They adjusted their internal tools to match the specified business process and did QA. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109902) - Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) ##### eCommerce Experience Helpware has demonstrated significant expertise in the eCommerce sector by providing tailored customer service solutions that align with client values. Feedback highlights their ability to enhance customer handling time and reduce costs effectively. Clients appreciate their responsive project management and the customization of services to meet specific needs, indicating a strong cultural and operational fit. Overall, Helpware is well-regarded for delivering solid value and effective support for eCommerce businesses. - 1 review for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Clothing Company (5.0/5, Dec 8, 2023): Helpware provides customer support to a clothing company. They provide customer service agents to strengthen the internal sales team and cater to customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/254956) ##### Education Experience Helpware CX has received positive feedback from clients in the Education industry, particularly for their expertise in customer support. One client highlighted their effective onboarding and proactive assistance, which enhanced the overall user experience for students and instructors. The team's deep understanding of support systems and commitment to elevating client service were notably impressive. This demonstrates Helpware's ability to deliver impactful solutions tailored to educational needs, suggesting they are a strong fit for businesses in this sector. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Learning Software Company (5.0/5, Aug 29, 2020): Helpware provided call center services for an e-learning software company. The team provides support to students who are attempting to navigate the software. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/51984) ##### Food & Beverages Experience Helpware has received positive feedback from clients in the Food & Beverages industry, highlighting their agility and responsiveness in providing customer support. Clients like Chowbotics and Go Get Em Tiger commend Helpware's ability to enhance customer experience through dedicated support teams and proactive engagement. Their seamless integration and strong communication fostered effective workflows, allowing food and beverage companies to focus on growth and strategic initiatives. Overall, Helpware demonstrates a strong fit for businesses seeking reliable customer support solutions in this sector. - 2 reviews for food & beverages industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409) - Call Center Services for Food & Beverage Company (5.0/5, Aug 10, 2020): Helpware ensures a customer support workforce for a food and beverage company is always available. They guarantee that all calls are being attended and support requests are cleared up immediately. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/35032) ##### Nonprofit Experience Helpware has demonstrated strong expertise in providing scalable calling solutions for nonprofit organizations, particularly in public health initiatives. Clients appreciate their proactive communication, high-quality service, and impressive performance metrics, including a 99% QA accuracy rate. Their ability to quickly adapt and effectively manage large teams under tight timelines has proven beneficial for organizations like VaccinateCA. Overall, their responsiveness and commitment to quality make them a commendable choice for nonprofits seeking reliable support in operations. - 1 review for nonprofit industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Nonprofit Organization (5.0/5, Jun 2, 2021): Helpware handles call center services for a nonprofit organization. The team provides daily operational support, making outbound calls to pharmacies and clinics to gather COVID-19 vaccination data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/41747) ##### Media Experience Helpware has received positive feedback from clients in the Media industry, highlighting their expertise in customer service and content management. Clients noted significant improvements in customer satisfaction and social media engagement due to Helpware's proactive approach and strong project management skills. Their ability to adapt to the specific needs of media companies and provide tailored support has made a tangible impact on business growth, making them a strong candidate for potential clients seeking similar services. - 2 reviews for media industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Social Media Management for Author (5.0/5, Feb 26, 2019): Helpware manages marketing coordination and social media.  They collaborated on a style guide and now operate a content calendar. The internal team creates the content, which Helpware then edits and posts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/65247) - Call Center Services for Resume Builder Website (5.0/5, Apr 29, 2021): Helpware provides ongoing call center services for a resume builder website. The team provides product support and technical troubleshooting via email and phone channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/138213) ##### Retail Experience Helpware has demonstrated significant expertise in the Retail industry by effectively assisting a rapidly growing online rental company with order processing and customer communication. The client highlighted Helpware's impressive training, quick response times, and their seamless integration with in-house teams. This capability allowed for enhanced operational efficiency and immediate customer problem resolution, indicating Helpware's strong impact and reliability in supporting retail businesses. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - Customer Service Staff for Sports Gear Rental Company (4.5/5, Apr 24, 2019): A dedicated resource from Helpware helped process orders, coordinate with vendors, and respond to customer inquiries. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/94054) ##### Other Industry Experience Helpware demonstrates strong expertise in providing technical support within the Other Industry sector, particularly for clients like CVPS. Their team has been praised for its effective solutions to hardware and software issues, as well as their positive communication and collaborative spirit. Clients appreciate the seamless experience and empathetic approach, highlighting Helpware's ability to enhance client satisfaction without noted areas for improvement. This positions them as a reliable partner for businesses seeking support in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Tech Support for Valet Tech Solution Provider (5.0/5, Jan 25, 2019): Helpware provides software and hardware support for a tech company’s clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/49275) ##### Automotive Experience Helpware has demonstrated expertise in the Automotive industry by efficiently implementing digital marketing projects that enhance campaign performance. Clients highlight their thoroughness, timely project completion, and strong communication, contributing to successful business outcomes. The team's ability to manage both ad-hoc and recurring tasks, coupled with reasonable pricing, positions them as a reliable partner for companies in the automotive sector seeking to improve their digital advertising efforts. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): Helpware helped set up digital marketing accounts in Bing, DoubleClick, Facebook, Google Ads, Google Analytics, and Google Tag Manager. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) ##### Business services Experience Helpware CX has garnered positive feedback within the Business services industry, highlighted by its commitment to enhancing client operations through dedicated support and effective communication. Clients appreciate the provider's customizable services, which have enabled them to offload administrative tasks and focus on core business functions. The team's expertise in project management and customer service has led to improved client satisfaction and operational efficiency. Overall, Helpware is seen as a valuable partner capable of adapting to evolving business needs. - 3 reviews for business services industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative and Internal Support for Strategy Consultancy (5.0/5, Oct 23, 2019): Helpware provided branding and design work for a business strategy consulting firm. Their team was an extension of the internal team, bolstering day-to-day operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70882) - Customer Support for Analytics Company (5.0/5, Sep 27, 2018): Helpware provides full-service customer support throughout the business week. The team is contracted on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127201) - Office Support Resources for Hiring Company (5.0/5, Oct 6, 2018): Helpware handles various engineer recruitment processes such as registering new companies, producing weekly reports, managing databases, and facilitating document exchanges with candidates. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130551) ##### Financial services Experience Clients in the financial services sector have praised Helpware for its expertise in market research and CRM administration, particularly in the US healthcare space. Reviewers highlight their seamless integration into teams, proactive communication, and commitment to continuous improvement. The overall sentiment is highly positive, with clients noting significant operational support that allows them to focus on core business functions, thus indicating Helpware's strong fit for companies in need of reliable outsourcing solutions. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Mkt Research & CRM Administration for Financial Services Co (4.0/5, Oct 23, 2019): Helpware provides outsourced workforce solutions to a financial services company. They conduct research on operators and themes within the US healthcare services space. The team also administers the CRM. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70550) - Data Entry & Back Office Support for Marketing Services Company (5.0/5, Oct 17, 2018): Helpware supplements resources for ongoing marketing campaigns. They handle automated outreach efforts and use Zapier to manage relationships. The team oversees event registration and the user database. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135133) ##### Advertising & marketing Experience Helpware has received positive feedback from clients in the Advertising & marketing industry, highlighting their expertise in social media strategy, content creation, and email marketing. Clients appreciate their ability to enhance brand visibility and engagement through tailored strategies and high-quality outputs. The team is noted for their professionalism, effective communication, and commitment to client success, making them a reliable partner for businesses seeking to improve their marketing efforts. - 3 reviews for advertising & marketing industry - Less than $10,000 avg. project cost - Design & SMM for Graphic Design Firm & Online Shop (4.5/5, Jan 13, 2021): Helpware provides ongoing design and social media marketing for a graphic design firm and online shop. The team was hired to provide design and production assistance, as well as create a social media plan. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/34522) - Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Helpware provides assistance with staffing resources for article engagement tasks in German and English. They source and vet potential candidates before training them via video conferences. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Helpware buttressed the marketing efforts of an e-commerce-focused marketing agency. They helped the client craft personalized messaging for prospective clients. The team also spearheaded email campaigns. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) ##### Telecommunications Experience Helpware CX has demonstrated strong capabilities in the Telecommunications sector, notably in customer acquisition through effective marketing strategies. Clients commend their swift project management and valuable cost-to-service ratio, leading to tangible results, such as attracting six new customers. Overall, the feedback reflects a high level of satisfaction, suggesting that Helpware CX is well-equipped to meet the needs of businesses in the Telecommunications industry. - 1 review for telecommunications industry - Unknown avg. project cost - Customer Research Services for Telecommunications Co (4.5/5, May 12, 2026): Helpware CX provided customer research services for a telecommunications company. The goal was to attract customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/456537) ##### Arts, entertainment & music Experience Helpware has received positive feedback in the Arts, entertainment, and music sector for its effective customer service outsourcing. Clients have praised their responsiveness and flexibility, particularly their 24/7 support, which significantly enhances user experience. The company's ability to swiftly adapt to changing needs and improve communication processes showcases their expertise and commitment to client satisfaction. Overall, Helpware's strengths in managing customer interactions make them a valuable partner for businesses in the Arts, entertainment, and music industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Store Platform (5.0/5, Dec 17, 2020): Helpware provides ongoing call center services for an online store platform. The team supplies seven days a week coverage and they handle calls, chats, and other support and assistance channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/140836) ##### IT Services Experience Helpware CX demonstrates strong expertise in IT services, particularly in managing customer support for digital platforms. Clients appreciate their effective communication and dedicated staff, which enhance collaboration and ensure technical inquiries are expertly addressed. The positive feedback highlights their administrative support as a key strength, contributing to a seamless operational experience. Overall, Helpware CX is well-regarded in the IT services industry, making them a suitable partner for businesses seeking reliable customer support solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Tech Support for IT Company (5.0/5, Oct 4, 2018): Helpware provided remote technical assistance, answering customer questions and resolving issues over the phone. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129619) #### 4.7 out of 5.0 rating for cost What Clients Have Said Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) - $50,000 to $199,999 (12 reviews) - $10,000 to $49,000 (10 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (3 reviews) - $10,000,000 + (1 reviews) #### Very responsive Helpware CX is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Connext](https://clutch.co/profile/connext-0) #### 5 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Angeles, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Customer Service Outsourcing - 30% Finance & Accounting Outsourcing (FAO) - 20% IT Staff Augmentation #### Company description Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training. [Visit Website](https://www.connextglobal.com) #### Timely Overall, clients express a positive sentiment regarding Connext's timeliness. One client highlighted their ability to complete screening, interviews, and placements within 14 days, significantly enhancing operational efficiency. Another praised Connext for their great communication and frequent touchpoints, which contributed to successful onboarding and project management. Clients consistently noted that Connext met deadlines and effectively responded to needs, underscoring their commitment to timely delivery and support. - Staff Augmentation for Title & Escrow Company (5.0/5, Jan 23, 2023): We are now able to notify Connext of a resource need and in most cases can have screening, interviews, and placement completed in under 14 days. With their support, we continue to grow our business, and improve client satisfaction. The relationship has been very successful. [Read Full Review](https://clutch.co/go-to-review/connext-0/177516) #### Experience in 5 industries Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) ##### Arts, entertainment & music Experience Connext has proven expertise in the Arts, entertainment & music industry, particularly through their effective call center services for an entertainment company. Clients commend their ability to enhance customer experience, evidenced by reduced guest complaints and improved reservation processes. Their team demonstrates strong alignment with client values and an impressive hiring process. While there are suggestions for increased employee training, overall sentiment remains positive, making them a suitable partner for businesses in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Entertainment Company (5.0/5, Nov 13, 2025): Connext provides call center services for an entertainment company. The team is responsible for handling the entire reservation process and table assignments for the client's Luau event. [Read Full Review](https://clutch.co/go-to-review/connext-0/419708) ##### Financial services Experience Connext has demonstrated robust expertise in the Financial services sector, particularly in enhancing systems and processes for clients like Simpay-Alpha Card. Their effective communication, people-focused approach, and commitment to understanding client needs have resulted in trained and engaged personnel. Clients appreciate their entrepreneurial spirit and ability to align with core values, indicating a strong potential fit for businesses seeking dedicated support in the financial industry. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - IT Staff Augmentation for Payment Services Company (5.0/5, Nov 15, 2022): In need of supporting staff, a payment services company collaborated with Connext. The team deployed technical engineers with excellent industry knowledge across the US market for system updates and data entry.  [Read Full Review](https://clutch.co/go-to-review/connext-0/167252) ##### Software Experience Connext has demonstrated significant expertise in software industry partnerships, particularly in IT expense management. Clients appreciate their ability to rapidly scale teams and provide tailored recruiting strategies. The firm’s commitment to long-term collaboration and proactive communication has resulted in successful project outcomes, including swift team establishment and expansion. Overall, client sentiment is highly positive, highlighting Connext as a reliable partner capable of enhancing operational capabilities within the software sector. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Expense Management Software Company (5.0/5, Jul 25, 2022): Connext has been hired by an expense management software company for recruitment services. They help the client expand their global presence by bringing in new talents and providing post-hire support. [Read Full Review](https://clutch.co/go-to-review/connext-0/151453) ##### Business services Experience Connext Global Solutions has received positive feedback from clients in the business services industry, particularly for their expertise in optimizing outsourced accounting functions. Clients commend their proactive approach, integrity, and effective communication, which have significantly improved operational processes and reduced costs. The ability to quickly adapt and mobilize resources, especially during challenging times like the COVID-19 pandemic, showcases their commitment to client success. Overall, Connext is seen as a strong partner for businesses looking to enhance efficiency and expand their capabilities. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Accounting Management Firm (5.0/5, Dec 17, 2021): A construction accounting management firm hired Connext Global Solutions to augment their staff for their internal processes. The vendor now makes up for nearly two-thirds of their workforce.  [Read Full Review](https://clutch.co/go-to-review/connext-0/7000) ##### Other Industry Experience Connext has garnered positive feedback within the Other Industry sector for its expertise in general accounting and operational support. Clients appreciate their commitment to reducing workloads, facilitating growth, and enhancing employee training. Their effective communication, timely project delivery, and alignment of company values contribute to a strong partnership. Overall, Connext’s ability to quickly scale and provide tailored solutions makes them a suitable choice for companies seeking to improve efficiency and drive growth in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Finance & Accounting Outsourcing for Entertainment Co (5.0/5, Sep 29, 2025): Connext provides outsourced accounting services for an entertainment company. The team handles journal entries, month-end reviews, and other tasks. [Read Full Review](https://clutch.co/go-to-review/connext-0/409539) ##### Real estate Experience Connext has demonstrated a strong expertise in supporting the real estate industry, particularly in transaction management and recruitment services. Clients appreciate their proactive approach and the ability to quickly provide highly qualified candidates, significantly improving operational efficiency and client satisfaction. The positive sentiment reflects their commitment to excellence and the seamless integration of their team as an extension of the client's business, making them a reliable partner for long-term collaboration. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Title & Escrow Company (5.0/5, Jan 23, 2023): Connext provides staff augmentation services for a title and escrow company. They have conducted interviews, selected fit candidates, and provided ongoing support. [Read Full Review](https://clutch.co/go-to-review/connext-0/177516) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 4 cities - Denver, Colorado (1 projects) - Honolulu, Hawaii (3 projects) - Mechanicsville, Virginia (1 projects) - Trevose, Pennsylvania (1 projects) This provider is available in 7 time zones: - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) --- ### [XACT](https://clutch.co/profile/xact) #### 4.7 out of 5 star rating (34 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Orlando, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 50% Call Center Services - 30% Customer Service Outsourcing - 10% Staffing #### Company description XACT is a Business Process Outsourcing company specializing in Back Office Services, particularly in remote customer care and administrative support. Reviews highlight a 100% satisfaction rate, with clients praising their flexibility, proactive solutions, and consistent achievement of service targets. Notably, 90% of reviews commend XACT's excellent customer support and alignment with company values. [Visit Website](http://www.myxact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Open to feedback XACT has received positive feedback regarding their openness to client feedback across multiple reviews. Clients noted their willingness to engage in discussions about program adjustments and their proactive communication during project management. For instance, one client highlighted their responsiveness during weekly calls and immediate troubleshooting, while another praised their adaptability to training and operational changes. Overall, the sentiment reflects a strong appreciation for XACT's collaborative approach and commitment to incorporating client suggestions. - Call Center Services for Catalog Company (5.0/5, Nov 11, 2022): We’re very satisfied with the work that they’re providing and have been highly impressed with how they’ve been trying to understand our needs. We’re working with a new software system, and they’ve been great about providing us with feedback. They’re very interactive and act like a partner for us. [Read Full Review](https://clutch.co/go-to-review/xact/166577) - Customer Services for Software Development Company (4.0/5, Feb 17, 2021): We had a shared Slack channel that included their entire team. They were always open to my suggestions and feedback based on the information I presented to them. During our reporting meetings with the managers, they were open to addressing any changes that were occurring within the programs and making sure initiatives were thoroughly communicated across the team. [Read Full Review](https://clutch.co/go-to-review/xact/72307) - Call Center Services for Online Education Company (5.0/5, Aug 28, 2020): We had biweekly calls with the trainers at that level. We also put them in our Slack channel. We treated them as an extension of the team; while chat was handled by our employees, XACT handled the phone. Both teams met quite frequently. They did their own quality review process, and we did one as well, so they were really open to real-time feedback from us. [Read Full Review](https://clutch.co/go-to-review/xact/51492) #### 1 review mentions Back Office Outsourcing Back-Office & Customer Service for Promotional Products Co 5.0/5 — XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. - 1 of 1 Back Office Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/xact/416086) #### 3.9 out of 5.0 rating for cost What Clients Have Said Clients commend XACT for their strong value for money, citing competitive pricing and excellent service quality. A VP from 4AllPromos noted, 'Good value for cost,' while another client emphasized that XACT's pricing fit their budget. Overall, clients express satisfaction with the balance of quality and cost, highlighting the company's ability to deliver results without exceeding financial constraints. [Read All Reviews](https://clutch.co/profile/xact?verified=true#reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (4 reviews) - $10,000 to $49,000 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 2 countries - Singapore (1 projects) - United States (31 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/xact?verified=true#reviews) --- ### [Zenbooks](https://clutch.co/profile/zenbooks) #### 4.9 out of 5 star rating (10 reviews) - $1,000+ minimum project size - $150 - $199 average hourly rate - 10 - 49 employees - Ottawa, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Accounting - 10% Back Office Outsourcing - 25% Finance & Accounting Outsourcing (FAO) - 10% Financial Consulting - 20% Fractional CFO Services - 10% Business Consulting #### Company description Zenbooks is an accounting and financial services firm offering comprehensive bookkeeping, tax advisory, and financial management solutions. Across reviews, clients consistently commend their responsiveness, knowledge, and timely delivery of services, with approximately 90% expressing satisfaction. Some clients noted areas for improvement such as increased language support and better project visibility, but overall, Zenbooks maintains a high standard of service. [Visit Website](https://zenbooks.ca/solutions/accounting/?utm_source=clutch.co&utm_medium=referral&utm_campaign=profile) #### Great project management Zenbooks has received consistent praise for their exceptional project management across multiple reviews. Clients highlighted their timely delivery of projects, with one noting, "Deliverables are on time and process is smooth and efficient." Another client remarked on their "excellent" project management, citing attentive follow-up and effective communication. Overall, the sentiment reflects high satisfaction with Zenbooks' organizational skills and responsiveness to client needs, reinforcing their reputation as a reliable partner. - Accounting Services for Commercial Real Estate Company (5.0/5, Jul 19, 2023): Project management is very good. Deliverables are on time and process is smooth and efficient. Zenbooks are tech savvy and have found off the shelf software to create streamlined processes. [Read Full Review](https://clutch.co/go-to-review/zenbooks/218007) - Accounting Services for Sports Association (3.5/5, Mar 24, 2026): Good project management. Delivered on time. Need more French staff to communicate with QC companies. [Read Full Review](https://clutch.co/go-to-review/zenbooks/445139) - Accounting Services for Medical Aesthetics Procurement Co (5.0/5, Mar 30, 2026): Zenbooks' project management is excellent. The team is attentive, has great follow-up, and is friendly. We communicate via virtual meetings. [Read Full Review](https://clutch.co/go-to-review/zenbooks/446654) #### Reviewed 7 times in the past 6 months In recent reviews, Zenbooks has received consistently positive feedback for their responsiveness, knowledge, and project management. Clients praised their ability to deliver on time and provide high-quality work, with one noting they 'cleaned up years of messy books' and enabled reliable financial forecasting. However, a few clients suggested improvements in project visibility and language support. Overall, the sentiment is highly favorable, highlighting Zenbooks as a capable partner in accounting and financial services. - 6 of 7 reviews are 5 stars - Less than $10,000 avg. project cost [Read 7 Recent Reviews](https://clutch.co/profile/zenbooks?sort_by=date_desc&verified=true#reviews) #### Experience in 9 industries Zenbooks has demonstrated expertise across multiple industries, including Advertising & Marketing, Business Services, Sports, Information Technology, Financial Services, Hospitality & Leisure, Real Estate, and Medical. Reviewers consistently highlight their strengths in bookkeeping, tax advisory, and payroll management. Sentiment is overwhelmingly positive, with clients praising Zenbooks' responsiveness, professionalism, and ability to streamline financial processes, making them a strong fit for organizations seeking reliable financial services in these sectors. [Read All Reviews](https://clutch.co/profile/zenbooks?verified=true#reviews) ##### Consulting Experience Zenbooks has received positive feedback within the Consulting industry, highlighting their expertise in bookkeeping and payroll management. Clients commend their accountability, consistency, and timely delivery of services. The firm successfully streamlines financial operations, allowing businesses to focus on growth. However, some clients noted the need for improved availability on critical payroll days. Overall, Zenbooks demonstrates a strong capacity to support consulting firms in managing their financial needs effectively. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Bookkeeping Services for Outsourced Conscious Sales Agency (5.0/5, Jul 21, 2023): Zenbooks provides bookkeeping services to an outsourced conscious sales agency. They align all the client's books, account for all transactions, produce profit and loss statements, and handle payroll. [Read Full Review](https://clutch.co/go-to-review/zenbooks/218608) ##### Real estate Experience Zenbooks has received positive feedback from real estate clients, highlighting their expertise in managing bookkeeping and tax services. Clients appreciate the efficient processes and timely delivery of services, indicating a strong focus on client needs. Their tech-savvy approach and the effectiveness of assigned accountants have been particularly praised. Overall, Zenbooks demonstrates a solid understanding of the real estate industry's requirements, making them a suitable partner for businesses seeking reliable financial management solutions. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Accounting Services for Commercial Real Estate Company (5.0/5, Jul 19, 2023): Zenbooks provides accounting services for a commercial real estate company. The team manages the client's bookkeeping requirements, including payroll. They've handled the client's 2022 corporate tax returns. [Read Full Review](https://clutch.co/go-to-review/zenbooks/218007) ##### Information technology Experience Zenbooks demonstrates strong expertise in bookkeeping and financial management within the Information Technology sector, delivering timely and high-quality services. Client feedback highlights their professionalism, responsiveness, and solution-oriented approach, contributing positively to project management. The ongoing engagement indicates a reliable partnership, making Zenbooks a compelling choice for businesses seeking effective financial support in the IT industry. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Bookkeeping Services for Reverse Sourcing Platform (5.0/5, Mar 19, 2026): Zenbooks provides bookkeeping services for a reverse sourcing platform. The team's work includes end-of-year financial reports, tax declarations, and TPS declarations. [Read Full Review](https://clutch.co/go-to-review/zenbooks/444097) ##### Hospitality & leisure Experience Zenbooks demonstrates strong expertise in the Hospitality & Leisure industry, providing exceptional bookkeeping and financial management services to clients like Moniker Partners. Their commitment to timely and error-free deliverables, along with a client-centric approach, fosters trust and satisfaction. Clients commend their responsiveness and genuine care for client success, positioning Zenbooks as a valuable partner for businesses seeking reliable financial oversight in the hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Bookkeeping & Tax Filing Service for Corporate Travel Firm (5.0/5, Jul 13, 2023): Zenbooks provides bookkeeping services for a corporate travel and retreat planning company. The team oversees the client's month-end bookkeeping tasks and manages their tax filing and payroll management needs. [Read Full Review](https://clutch.co/go-to-review/zenbooks/216065) ##### Financial services Experience Zenbooks has received positive feedback from clients in the Financial services industry, particularly for their expertise in bookkeeping, tax, and CFO services. Clients appreciate their accuracy, timeliness, and effective project management, leading to faster month-end closures and reliable financial reports. The company's strong alignment with client values and culture further enhances their appeal. Overall sentiment suggests that Zenbooks is a proficient partner, capable of delivering high-quality financial services tailored to client needs. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Accounting Services for AI-Powered Platform (5.0/5, Mar 19, 2026): Zenbooks provides accounting, tax, and financial planning services for an AI-powered platform. The team delivers monthly financial reports, tax documents, and spending plans. [Read Full Review](https://clutch.co/go-to-review/zenbooks/444068) ##### Sports Experience Zenbooks demonstrates strong expertise in supporting amateur sports associations, particularly in payroll and bookkeeping. Clients appreciate their excellent communication, project management, and timely delivery of services. The positive sentiment reflects their capability to optimize processes and ensure compliance. However, feedback indicates a need for more bilingual staff and enhanced knowledge of quality control laws, suggesting areas for further improvement. Overall, Zenbooks is well-suited for organizations seeking reliable financial management in the Sports industry. - 1 review for sports industry - $10,000 – $49,000 avg. project cost - Accounting Services for Sports Association (3.5/5, Mar 24, 2026): Zenbooks provides accounting services for an amateur sports association. The team manages the client's payroll and bookkeeping and helps optimize processes. [Read Full Review](https://clutch.co/go-to-review/zenbooks/445139) ##### Business services Experience Zenbooks has received positive feedback from clients in the business services industry for their expertise in accounting and financial management. Clients appreciate their responsiveness, knowledge, and personalized approach to meeting financial goals. The company's strengths include timely submissions and thorough guidance on bookkeeping and tax compliance. However, some clients noted a desire for improved visibility in project management. Overall, Zenbooks demonstrates a strong impact on financial operations, making them a valuable partner for businesses seeking comprehensive financial services. - 2 reviews for business services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Accounting Services for Event Design & Furniture Rental Co (5.0/5, Mar 25, 2026): Zenbooks provides accounting services for an event design and a furniture rental company. Their work includes payroll, tax return preparation, system setup and training, and fractional controller services. [Read Full Review](https://clutch.co/go-to-review/zenbooks/445329) - Accounting for Business Services Company (5.0/5, Mar 30, 2026): Zenbooks provided accounting and bookkeeping services for a business services company. The team also ensured the client's financial compliance and provided the client with visibility. [Read Full Review](https://clutch.co/go-to-review/zenbooks/446675) ##### Advertising & marketing Experience Zenbooks demonstrates strong expertise in the Advertising & Marketing sector, with clients noting their impressive knowledge and ability to handle complex projects efficiently. Their proactive communication and timely delivery have garnered positive feedback, indicating a reliable partnership. Clients appreciate the cultural alignment and value for cost, making Zenbooks a fitting choice for businesses seeking to enhance their financial management and strategic growth within the industry. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Accounting Services for Media Company (5.0/5, May 14, 2026): Zenbooks provided accounting services for a media company. The team was responsible for cleaning up the client's accounting and handling their monthly bookkeeping and taxation needs. [Read Full Review](https://clutch.co/go-to-review/zenbooks/457203) ##### Medical Experience Zenbooks demonstrates strong expertise in the Medical industry, particularly in providing financial and operational support to clinics in medical aesthetics. Clients commend their innovative approach, attentiveness, and excellent project management. The ongoing engagement noted improvements in cash flow management and process streamlining. Overall, the sentiment is highly positive, suggesting that Zenbooks is a reliable partner for businesses seeking financial solutions in the Medical sector. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Accounting Services for Medical Aesthetics Procurement Co (5.0/5, Mar 30, 2026): Zenbooks provides accounting services for a medical aesthetics procurement company. The team is responsible for setting up the client's system and offering ongoing bookkeeping support. [Read Full Review](https://clutch.co/go-to-review/zenbooks/446654) #### Completed projects in 4 cities - Guelph, Ontario (1 projects) - Ottawa, Ontario (4 projects) - Toronto, Ontario (1 projects) - Montreal, Quebec (1 projects) This provider is fluent in 2 languages: - English - French [View Reviews](https://clutch.co/profile/zenbooks?verified=true#reviews) --- ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. Across reviews, 100% of clients commend their communication and ability to deliver quality results consistently. Their cost-effectiveness and strong alignment with client values are frequently highlighted, with 50% of reviewers noting staff longevity and reliability within their remote teams. [Visit Website](https://outsourced.co/) #### Exceeds expectations #### 2 reviews mention Back Office Outsourcing Outsourcing Services for Video Production Services Firm 5.0/5 — Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. - 2 of 2 Back Office Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/outsourced/350086) #### Experience in 8 industries Outsourced has demonstrated expertise across multiple industries including Contracting, Legal, Telecommunications, eCommerce, Information Technology, and Media. Clients commend their recruitment efficiency, project management, and communication skills, noting significant cost savings and quality talent acquisition. Overall sentiment is positive, with clients appreciating their cultural alignment and responsiveness. This positions Outsourced as a strong partner for companies seeking staffing and project management solutions, particularly in sectors requiring technical and administrative support. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) ##### Information technology Experience Outsourced demonstrates strong expertise in the Information Technology industry, particularly in remote staffing and project management. Clients have praised their responsiveness, effective communication, and ability to deliver high-quality talent tailored to specific needs. The company's strengths include timely project execution and a broad selection of skilled technicians, making them a valuable partner for companies seeking to enhance their IT capabilities. Overall, feedback indicates a positive sentiment, suggesting that Outsourced is well-suited for businesses in the technology sector. - 3 reviews for information technology industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Augmentation for Digital Agency (5.0/5, Mar 20, 2023): A digital agency specializing in e-commerce hired Outsourced to provide staff augmentation services. The goal was to increase the company's technical capacity while reducing recruitment costs. [Read Full Review](https://clutch.co/go-to-review/outsourced/188403) - IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): Outsourced provides remote staffing services for a digital agency. They've provided the client with Magento and Shopify developers, QA engineers and testers, and SEO specialists to support their projects. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203) - Remote Managed IT Support for Managed Services Provider (5.0/5, Feb 7, 2025): Outsourced provides remote IT management services for a managed services provider. The team remotely accesses and fixes customer-related PC issues. [Read Full Review](https://clutch.co/go-to-review/outsourced/350311) ##### Consulting Experience Outsourced has received positive feedback from clients in the Consulting industry, particularly for their strong project management and communication skills. Clients appreciate the company's ability to align values and culture, as well as their organized and structured approach. The expertise in establishing Software Development Centres and clear communication throughout the recruitment process highlights their strengths. Overall, clients feel supported and valued, indicating that Outsourced can be a strong fit for businesses seeking reliable consulting services. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): A boutique supply chain consultancy engaged with Outsourced for their custom software development services. The team is tasked with integrating software tools to enable the client with app and software development capabilities. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725) ##### Legal Experience Outsourced has demonstrated strong expertise in legal software development, particularly in case management systems for government offices. Clients commend their timely project delivery, effective resource allocation, and adaptability to project needs. The commitment and professionalism of their team have been particularly noted, reflecting a deep understanding of the legal industry's requirements. Overall, Outsourced's track record indicates a reliable partner for legal firms seeking software solutions. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): Outsourced provides ongoing development and support for a legal software provider. The team develops new features, adjusts the app's business logic, provides maintenance, and fixes bugs. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788) ##### Telecommunications Experience Outsourced has demonstrated strong expertise in the Telecommunications industry, particularly in recruitment and customer support services. Clients have praised their ability to quickly source qualified candidates, effectively supporting roles in technical support and customer service. The positive sentiment highlights their timely project delivery, responsiveness, and ability to enhance customer satisfaction. Overall, Outsourced's strengths in recruiting and technical troubleshooting make them a viable partner for businesses in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Recruiting for Telecommunications Company (4.5/5, Feb 20, 2025): Outsourced provided recruitment services for a telecommunications company. The team was responsible for finding a data analyst to provide inbound customer support and manage billing systems. [Read Full Review](https://clutch.co/go-to-review/outsourced/354062) ##### eCommerce Experience Outsourced has demonstrated strong expertise in the eCommerce sector, particularly in enhancing user experience and streamlining production for clients in the fashion industry. Positive client feedback highlights their timely deliverables, effective communication, and ability to meet project goals. The overall sentiment reflects satisfaction with their performance, indicating that Outsourced is a reliable partner for businesses seeking growth and improved operational efficiency in eCommerce. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for AI Solutions Company (5.0/5, Feb 11, 2025): Outsourced provides staff augmentation services for an AI solutions company. The team is tasked with recruiting excellent staff to serve the client's customers. [Read Full Review](https://clutch.co/go-to-review/outsourced/351159) ##### Engineering Experience Outsourced has received positive feedback within the Engineering industry, particularly for their regression testing capabilities. Clients highlight their expertise in improving bug detection and resolution rates, achieving a 30% reduction in non-customer bugs. Their structured approach and effective communication practices enhance QA processes, resulting in faster turnaround times and increased testing efficiency. Overall, Outsourced is recognized for their professionalism and adaptability, making them a strong candidate for engineering projects focused on quality assurance. - 1 review for engineering industry - 1 review is 5 stars - Unknown avg. project cost - App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): Outsourced provides regression testing services for a tax management software company's app. The team executes regression test cases, assists the local QA team, and provides documentation and testing reports. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901) ##### Arts, entertainment & music Experience Outsourced has demonstrated expertise in the Arts, entertainment, and music industry by effectively managing offshore teams, particularly in video production. Clients highlight their strong communication skills, promptness, and cultural alignment, which contribute to long-term partnerships. With a track record of successful employee placements and satisfaction, Outsourced is positioned as a reliable choice for businesses seeking support in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Outsourcing Services for Video Production Services Firm (5.0/5, Feb 7, 2025): Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. [Read Full Review](https://clutch.co/go-to-review/outsourced/350086) ##### Media Experience Outsourced has demonstrated notable expertise in the Media industry, particularly in delivering quality talent and managing repetitive tasks effectively. Clients appreciate their strong communication and responsiveness, which contribute to successful project outcomes. The long-term retention of staff highlights their ability to meet client needs consistently. Overall, Outsourced's strengths in providing cost-effective solutions and understanding HR practices make them a strong candidate for businesses in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Tasks Management & Resources for Investing News Company (5.0/5, Nov 10, 2023): Outsourced is helping an investing news company handle repetitive tasks in a cost-effective way by providing resources. The team delivers time-sensitive tasks using how-to documents from the client.   [Read Full Review](https://clutch.co/go-to-review/outsourced/248849) ##### Contracting Experience Reviews highlight Outsourced's expertise in recruitment solutions for the Contracting industry, particularly in streamlining hiring processes. Clients commend their ability to integrate seamlessly into existing teams, significantly reduce costs, and enhance recruitment efficiency. The positive sentiment is underscored by strong client relationships, notably with their Client Success Director, Michelle, who has been pivotal in ensuring client satisfaction. Overall, Outsourced is a promising fit for businesses seeking to optimize their recruitment strategies. - 1 review for contracting industry - Unknown avg. project cost - Recruitment Process Outsourcing for Recruitment Co (4.5/5, May 8, 2026): Outsourced provides recruitment services for a contracting company. The team has provided recruitment admin personnel and handles the hiring process, onboarding, and ongoing management. [Read Full Review](https://clutch.co/go-to-review/outsourced/455820) #### Completed projects in 5 countries - Australia (4 projects) - Canada (1 projects) - Israel (1 projects) - Switzerland (1 projects) - United States (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) --- ### [ROI CX Solutions](https://clutch.co/profile/roi-cx-solutions) #### 4.8 out of 5 star rating (4 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - American Fork, UT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing #### Company description ROI CX Solutions is a customer support and call center management company known for delivering efficient, flexible, and compassionate services. They have consistently improved operational metrics, such as reducing first response time by 25% and enhancing customer satisfaction scores. Reviews highlight their strong project management and responsiveness, with 100% of feedback emphasizing their adaptability and collaboration with clients. [Visit Website](http://roicallcentersolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Accommodating Clients have expressed high satisfaction with ROI CX Solutions' accommodating nature, noting their strong flexibility in adapting to unique needs and seamless communication. One client highlighted their ability to adjust to the tech stack learning curve and provide ongoing support, enhancing the overall user experience. While there were initial setbacks, the team's willingness to adapt and meet key milestones ultimately resulted in improved operational efficiency and customer satisfaction. - Call Center Services for Software Dev Company (4.5/5, Feb 25, 2026): ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/438751) #### Reviewed 4 times in the past 6 months In recent reviews, ROI CX Solutions has garnered positive feedback for their effective customer support management, significantly improving response times and customer satisfaction metrics. Clients reported a 25% reduction in first response time and a rise in Trustpilot scores. Noteworthy attributes include their flexibility, responsiveness, and project management capabilities. However, some clients suggested improvements in proactive initiatives and initial training alignment. Overall, the sentiment is strongly favorable, highlighting ROI CX Solutions' value and impact on client operations. - 2 of 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read 4 Recent Reviews](https://clutch.co/profile/roi-cx-solutions?sort_by=date_desc&verified=true#reviews) #### Experience in 4 industries ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) ##### Consumer products & services Experience ROI CX Solutions demonstrates a strong expertise in customer support operations within the Consumer products & services industry, evidenced by significant improvements in response times and customer satisfaction metrics. Clients report a 25% reduction in first response time and enhanced Trustpilot ratings, highlighting their impact on operational efficiency and customer retention. Their flexibility and effective project management further align with client needs, making them a compelling choice for businesses seeking to enhance their customer support capabilities. - 1 review for consumer products & services industry - Unknown avg. project cost - Call Center Services for Software Dev Company (4.5/5, Feb 25, 2026): ROI CX Solutions provides customer support services for a software development company. Their team handles inquiries, resolves issues, processes returns, and addresses customer-related matters. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/438751) ##### Medical Experience ROI CX Solutions has significantly enhanced patient experience for DocMJ in the Medical industry through effective call center management. Clients commend their professionalism, empathy, and efficiency in handling high volumes of patient inquiries. The partnership has led to improved appointment conversion rates, reduced administrative burdens, and enhanced call performance metrics. Overall, ROI CX Solutions demonstrates expertise in scaling operations and maintaining high patient satisfaction, making them a strong candidate for businesses in the Medical sector. - 1 review for medical industry - Unknown avg. project cost - Call Center Services for Medical Marijuana Co (4.5/5, Jan 16, 2026): ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their staff. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430414) ##### Hospitality & leisure Experience ROI CX Solutions has demonstrated significant expertise in the Hospitality & Leisure industry, particularly in optimizing staffing and reducing costs for their clients. Their impressive flexibility and commitment to meeting client needs contribute positively to project outcomes, as noted by the Director of a hospitality firm. The consistent delivery of new hires and effective communication further solidifies their strength in providing value within this sector, making them a strong candidate for businesses seeking reliable support. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staffing & Call Center Services for Event Company (5.0/5, Jan 16, 2026): ROI CX Solutions provided staffing and call center services for an event company. The team's goals were to support inbound interactions to lower costs and add flexibility for the client. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430409) ##### Retail Experience ROI CX Solutions has received positive feedback from clients in the Retail industry, particularly in terms of their ability to assess and prioritize support tickets effectively. Clients like Kendra Scott appreciate the company's strong communication and project management capabilities, noting timely responses and a culture fit. Their expertise has led to improved issue resolution and trust, indicating a strong impact on their clients' operations. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Jewelry Retailer (5.0/5, Jan 19, 2026): ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when necessary. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430758) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [Top Customer Service](https://clutch.co/profile/top-customer-service) #### 5 out of 5 star rating (68 reviews) - $1,000+ minimum project size - 250 - 999 employees - Brooklyn, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 55% Customer Service Outsourcing - 15% Data Annotation Services #### Company description Top Customer Service is a Business Process Outsourcing company renowned for its excellent administrative support services, specializing in back office services. With a high satisfaction rate reflected in over 90% positive reviews, clients praise their professionalism, responsiveness, and ability to enhance communication processes, with 80% of reviewers noting improved response times and client satisfaction. Their commitment to understanding client needs and delivering tailored solutions is a recurring theme across feedback. [Visit Website](https://bpo.topcustomerservice.com/) #### Great project management The reviews reflect a strong sentiment regarding the project management capabilities of Top Customer Service. Clients consistently praised their excellent communication, timely delivery, and responsiveness to needs. For instance, one client noted, 'The project management was organized and reliable,' while another highlighted, 'They communicated clearly, provided updates, and handled customer requests promptly.' Overall, clients felt well-supported and appreciated the professionalism exhibited throughout their projects. - Customer Support & VA Services for Consulting Company (5.0/5, Dec 10, 2025): Project management was excellent. Tasks were delivered on time, and often ahead of schedule. Their team maintained regular communication and gave updates whenever needed. They showed flexibility when priorities shifted and were quick to respond whenever we had urgent requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424868) - Customer Support for Tree Care & Landscaping Company (5.0/5, Dec 22, 2025): Project management was excellent they delivered what was promised on schedule and were quick to adapt to our feedback. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427028) - Customer Service Outsourcing for Towing Company (5.0/5, Dec 22, 2025): Their project management was organized and reliable. Deliverables were completed on time, and the team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427036) - Customer Service Outsourcing for Daycare Center (5.0/5, Feb 16, 2026): The project management was excellent. Top Customer Service kept us updated regularly and delivered all services on schedule. They communicated well and adapted quickly to our needs. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436647) - Customer Support for Truck Repair & Maintenance Company (5.0/5, Feb 16, 2026): The project management was strong. Top Customer Service delivered all aspects of the support services on schedule and kept communication clear from start to finish. They were responsive and easy to work with. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436655) #### Reviewed 16 times in the past 6 months Recent feedback for Top Customer Service reflects a strong overall sentiment, with clients praising their professionalism and responsiveness. Notable improvements include faster response times, reduced missed inquiries, and enhanced customer satisfaction across various sectors, including digital marketing and legal services. Clients appreciated the team's ability to align with their brand voice and values, effectively managing communications and inquiries. Suggestions for improvement were minimal, focusing primarily on proactive strategy recommendations. - 16 of 16 reviews are 5 stars - 7 new reviews for Back Office Outsourcing services - $50,000 – $199,999 avg. project cost [Read 16 Recent Reviews](https://clutch.co/profile/top-customer-service?sort_by=date_desc&verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) - $10,000 to $49,000 (18 reviews) - $50,000 to $199,999 (11 reviews) - $200,000 to $999,999 (6 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive Top Customer Service is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) #### 4.8 out of 5 star rating (9 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a Business Process Outsourcing (BPO) company specializing in remote back office solutions and administrative support services. Clients consistently praise their reliable project management, team culture, and dedication to client satisfaction. They excel in areas such as lead conversion, data management, and process efficiency, with reviews indicating a 100% positive feedback rate on their service quality and adaptability to client needs. [Visit Website](https://selectvoicecom.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Flexible The feedback regarding Select VoiceCom highlights their notable flexibility in project management. Clients emphasized their responsiveness to changing requirements and their proactive problem-solving approach. For instance, one client praised their ability to swiftly address challenges and implement effective solutions, ensuring alignment with project goals. Overall, the sentiment reflects a strong appreciation for Select VoiceCom's adaptability and dedication to client satisfaction, contributing significantly to the success of their campaigns. - Call Center Services for MarTech Company (5.0/5, Jan 19, 2025): Yes, very flexible and agile to help continue to optimize and create efficiencies for the campaign. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/344266) #### 2 reviews mention Back Office Outsourcing Back Office & Customer Service Outsourcing for Law Firm 5.0/5 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. - 2 of 2 Back Office Outsourcing reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) #### Experience in 7 industries Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) ##### Media Experience Select VoiceCom has garnered positive feedback from clients in the Media industry, highlighting their expertise in lead conversion and revenue growth. A portrait photography studio reported a significant increase in annual sales from $4M to $8M due to SVC's effective project management and skilled sales team. Clients praise their reliability, timely delivery, and commitment to building a strong team culture, making them a suitable partner for businesses seeking to enhance their media operations. - 1 review for media industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Back Office & Sales Outsourcing for Photography Studio (5.0/5, Feb 7, 2025): Select VoiceCom has partnered with a photography studio to move their bookings department from Australia to the Philippines. They've built a team of salespeople who could convert leads into clients. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/350162) ##### Business services Experience Select VoiceCom has garnered positive feedback within the Business services industry, particularly for their effectiveness in enhancing call quality and customer service for clients in management roles. Clients appreciate their culture fit, open communication, and the strong partnership developed throughout the project. Measurable outcomes, such as improved close rates, highlight their expertise and the significant impact they have on client growth and satisfaction, making them a suitable choice for businesses seeking reliable support. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Third-Party Management Company (4.5/5, Feb 6, 2025): Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) ##### Advertising & marketing Experience Select VoiceCom demonstrates strong expertise in the Advertising & Marketing industry, particularly in lead generation and client acquisition. Clients appreciate their detail-oriented approach, agile project management, and commitment to understanding campaign goals. The positive feedback emphasizes their alignment with client values and past successful collaborations, making them a reliable choice for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for MarTech Company (5.0/5, Jan 19, 2025): Select VoiceCom provides call center services for a marketing technology company. They're tasked with calling over over 1,000 local businesses daily on the client's behalf to promote their products and services. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/344266) ##### Pharmaceuticals Experience Select VoiceCom has demonstrated expertise in the Pharmaceuticals industry, particularly in patient recruitment and health information collection for clinical research trials. Clients appreciate their attentive project management, adherence to processes, and efficiency in delivering measurable outcomes, such as successfully randomized patients. The overall sentiment reflects strong satisfaction with their ability to meet project goals, making them a favorable choice for businesses seeking reliable support in the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Clinical Research Company (5.0/5, Jan 13, 2025): Select VoiceCom provides patient recruitment services for a clinical research company. The team receives leads, enters them into the CTMS, contacts patients, completes their profiles, and schedules them. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342752) ##### Other industries Experience Select VoiceCom demonstrates significant expertise in the Other industries sector, providing tailored customer service and sales support. Their partnership with AdvisoryCloud resulted in a 35% increase in customer satisfaction and a 40% reduction in response times, highlighting their impactful contributions. Clients commend their reliable project management, consistent training, and effective communication, reinforcing Select VoiceCom as a strong contender for businesses seeking robust support in customer engagement and sales strategies. - 1 review for other industries industry - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Advisory Platform (4.5/5, Jan 13, 2025): Select VoiceCom provides call center services for an advisory platform. The team handles inbound and outbound calls, email, chat, data entry into Salesforce, and other voice and non-voice office tasks. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342744) ##### Legal Experience Select VoiceCom has received positive feedback from clients in the Legal industry, particularly for their expertise in legal screening and intake processes. Their strengths include high accuracy in lead verification, effective quality control measures, and a proactive approach to problem-solving. Clients report improved efficiency in case processing and exceptional project management, showcasing their ability to adapt to client needs. Overall, their commitment to delivering tailored, comprehensive solutions positions them as a strong partner for law firms seeking reliable support. - 1 review for legal industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office & Customer Service Outsourcing for Law Firm (5.0/5, Jan 8, 2025): Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) ##### Financial services Experience Select VoiceCom has received positive feedback from clients in the Financial Services industry, emphasizing their expertise in customer service and talent management. Clients appreciate their high standards for security and quality, responsiveness, and personalized approach. Successful outcomes include the effective hiring and training of customer service teams and marketing talent, demonstrating Select VoiceCom's ability to align with the specific needs of financial services companies. Overall, the sentiment is highly favorable, indicating a strong fit for businesses in this sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Recruiting for Financial Services Co (5.0/5, Jan 13, 2025): Select VoiceCom provided outsourced recruitment services for a financial services company. The team helped the client hire and train a team of customer service agents. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342740) - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): Select VoiceCom provides recruitment services for a financial services company. The team has sourced, hired, and managed marketing and analytics professionals. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### Completed projects in 2 countries - Australia (1 projects) - United States (7 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) --- ### [MarKam Solutions](https://clutch.co/profile/markam-solutions) #### 5 out of 5 star rating (9 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sofia, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 20% IT Managed Services - 20% Sales Outsourcing #### Company description MarKam Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. With 100% positive feedback, reviewers commend their flexibility, efficient management structure, and ability to integrate seamlessly with client workflows, enhancing Amazon account operations through dedicated virtual assistant teams. [Visit Website](https://www.markamsolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experienced The feedback on MarKam Solutions highlights a highly positive sentiment regarding their experience. Clients note their promptness, exceeding expectations, and ability to quickly learn and scale operations. Specific comments include their effectiveness in driving sales and revenue growth, as well as their strong cultural fit. One client emphasized their remarkable ability to bring innovation and outside perspective to the business. Overall, there are no reported areas for improvement, showcasing a strong client satisfaction. - Customer Services & Sales Staffing for Auto Transport Co (5.0/5, Mar 19, 2025): The most impressive aspect of MarKam Solutions was their ability to learn quickly and scale combined with leveraging their outside experience. This unique capability sets them apart and contributes significantly to their success. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/360925) #### 1 review mentions Back Office Outsourcing Back Office Outsourcing for Creative Agency 5.0/5 — MarKam Solutions provided back-office outsourcing services for a creative agency. The team managed virtual assistants who created and optimized Amazon product listings. They handled recruitment and training. - 1 of 1 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/markam-solutions/417906) #### Experience in 5 industries MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields. [Read All Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) ##### Advertising & marketing Experience MarKam Solutions has received positive feedback in the Advertising & marketing sector, showcasing expertise in lead generation, sales lifecycle optimization, and Amazon account management. Clients have noted a 50% increase in lead generation and a 35% improvement in conversion rates. The company demonstrates exceptional project management with timely deliverables and proactive communication. Their ability to adapt quickly and provide strategic insights further underscores their strength in delivering successful marketing solutions, making them a viable option for businesses seeking growth in this industry. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing & Lead Gen for Advertising Account Co (5.0/5, Feb 13, 2025): MarKam Solutions provides sales outsourcing services for an advertising account company. The team is responsible for enhancing the client's lead generation efforts and managing their outbound reach. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/351947) - Back Office Outsourcing for Creative Agency (5.0/5, Nov 5, 2025): MarKam Solutions provided back-office outsourcing services for a creative agency. The team managed virtual assistants who created and optimized Amazon product listings. They handled recruitment and training. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/417906) ##### Information technology Experience MarKam Solutions has received positive feedback from clients in the Information Technology industry, highlighting their expertise in providing tailored technical support services. Clients appreciate the company's strong communication, adaptability, and commitment to meeting specific needs, emphasizing a high level of professionalism and corporate culture. Overall sentiment indicates that MarKam Solutions delivers exceptional value for cost, making them a suitable choice for businesses seeking reliable IT support. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services & Customer Service for Cybersecurity Co (5.0/5, Nov 6, 2025): MarKam Solutions provides Tier 1 and Tier 2 technical support for a cybersecurity company. The team is responsible for answering calls in C1 English within 15 seconds and resolving issues within 15 minutes. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/418150) ##### Supply Chain, Logistics, and Transport Experience MarKam Solutions has received positive feedback from clients in the Supply Chain, Logistics, and Transport industry for their expertise in operational efficiency, cost reduction, and customer satisfaction improvement. Clients commend their ability to quickly adapt and provide valuable insights, leading to measurable outcomes such as a 35% decrease in labor costs and a 15% increase in sales conversion rates. Their commitment to timely delivery and professional communication enhances their reputation as a trusted partner in the industry. - 3 reviews for supply chain, logistics, and transport industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Logistics & Supply Chain Company (5.0/5, Nov 7, 2024): MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational costs. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/329217) - Call Center Services for Auto Transport Broker (5.0/5, Mar 19, 2025): MarKam Solutions provides outsourcing services for an auto transport broker. The team has hired, trained, and delivered phone agents for the client and provided consultation and coaching. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/360924) - Customer Services & Sales Staffing for Auto Transport Co (5.0/5, Mar 19, 2025): MarKam Solutions provides ongoing staffing services for an auto transport company. The team is responsible for growing the client's sales, customer service, and operations teams. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/360925) ##### Manufacturing Experience MarKam Solutions has demonstrated strong expertise within the Manufacturing industry, particularly in enhancing customer service frameworks for manufacturers. A furniture manufacturer reported significant improvements, including a reduction in abandon rates from 35% to 5% and a 30% increase in customer satisfaction. Clients appreciate their professional project management, timely deliverables, and in-depth knowledge of technology and compliance processes, making them a compelling choice for manufacturers seeking to optimize customer interaction and operational efficiency. - 1 review for manufacturing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Furniture Manufacturer (5.0/5, Nov 1, 2024): MarKam Solutions has set up a customer service framework for a furniture manufacturer. The team has also optimized the client's phone and email support processes to increase customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/327716) ##### Transportation Experience MarKam Solutions has demonstrated strong expertise in the Transportation industry by successfully establishing sales and customer service departments for clients like AES Shipping. Their commitment to timely task completion and adherence to industry compliance has resulted in an 11% increase in sales and high customer satisfaction ratings. Clients appreciate their attention to detail, effective communication, and ability to implement industry-leading strategies, making them a valuable partner for businesses seeking to enhance operational efficiency and customer engagement. - 1 review for transportation industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales & Customer Service Outsourcing for Transportation Co (5.0/5, Sep 9, 2024): MarKam Solutions provides sales and customer service outsourcing services for a transportation company. The team is responsible for managing the client's sales and operation offices. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/313055) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees. [Read All Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) --- ### [TECHSPEED INC](https://clutch.co/profile/techspeed) #### 4.9 out of 5 star rating (18 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 25% Call Center Services - 25% Content Moderation Services - 20% Customer Service Outsourcing #### Company description TECHSPEED INC is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support Services. With a high accuracy rate in data entry tasks and effective project management, the company receives positive feedback for its proactive communication and client-centric approach. About 100% of reviewers highlight their responsiveness and attention to detail, with no areas for improvement mentioned. [Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral) #### Easy to work with Clients consistently express a positive sentiment regarding their experience with TECHSPEED INC, highlighting their ease of collaboration. One client noted, 'It has been very easy to work with them,' while another emphasized their 'high-touch approach' and quick responsiveness to needs. The company's ability to pivot and maintain effective communication through weekly touchbases further reinforces their reputation as a partner that values client relationships and understands project requirements. - Staff Augmentation for Fixed Cost Reduction Firm (4.5/5, Dec 6, 2022): The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive. [Read Full Review](https://clutch.co/go-to-review/techspeed/170597) - Back-Office Outsourcing for Needlework Shop (5.0/5, Aug 22, 2025): We have a weekly video touchbase with them. They always respond quickly and pivot as needed. Not that I can think of. It has been very easy to work with them. [Read Full Review](https://clutch.co/go-to-review/techspeed/400294) #### Reviewed 2 times in the past 6 months Recent reviews for TECHSPEED INC highlight a strong overall sentiment of satisfaction among clients. One client praised their professionalism and adaptability, noting that they exceeded expectations in data management tasks for a WordPress site. Another client commended the company for delivering comprehensive election information with speed and accuracy, surpassing competitors. Communication was consistently described as easy and responsive, with no significant areas for improvement identified. - 2 of 2 reviews are 5 stars - Unknown avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/techspeed?sort_by=date_desc&verified=true#reviews) #### 2 reviews mention Back Office Outsourcing Customer Service Outsourcing for Home Care Agency 5.0/5 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. - 2 of 2 Back Office Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) #### Experience in 9 industries TECHSPEED INC has demonstrated expertise across various industries, including Advertising & Marketing, Politics, Home Services, Retail, Financial Services, and Nonprofit sectors. Clients consistently highlight their strengths in data management, project management efficiency, and proactive communication. The overall sentiment is highly positive, showcasing their impact through timely delivery, accuracy in data handling, and adaptability to client needs. This firm is particularly well-suited for projects requiring meticulous data processing and management across diverse operational landscapes. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) ##### Software Experience TECHSPEED INC has received positive feedback from clients in the Software industry, highlighting their expertise in lead generation and market research. Clients commend their thorough delivery process, strategic understanding, and responsiveness, which significantly aided in identifying target markets and optimizing business focus. The overall sentiment reflects satisfaction with the quality of information provided and the efficient project management, making TECHSPEED INC a reliable choice for businesses seeking to enhance their software solutions and market engagement. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Lead Gen & Market Research for SaaS Business Mgmt. Provider (5.0/5, Feb 8, 2023): A SaaS business management provider was looking to garner information about their target audience and vertical, so they engaged with TechSpeed Inc for their market research and lead generation services. [Read Full Review](https://clutch.co/go-to-review/techspeed/180072) ##### Other Industry Experience TECHSPEED INC has received positive feedback in the Other Industry sector, highlighting their expertise in data collection and transcription services. Clients commend their ability to quickly assemble teams, deliver results efficiently, and maintain excellent communication throughout projects. Their competitive pricing and exceptional customer service, particularly noted by clients, underscore their strengths. Overall, TECHSPEED INC is recognized as a reliable vendor, making them a strong candidate for businesses seeking quality data solutions. - 3 reviews for other industry industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Digital Marketing for Research Company (5.0/5, Feb 19, 2019): TechSpeed LLC established an email marketing campaign. [Read Full Review](https://clutch.co/go-to-review/techspeed/61861) - Market Research & Outreach for Equipment Retailer (5.0/5, Nov 30, 2022): TechSpeed Inc was hired by a semiconductor equipment retailer to help them expand their client base. After understanding the client's objectives, the team executed a smooth process to gather the data needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/169684) - Transcription Services for Consumer Credit Reporting Agency (5.0/5, Dec 12, 2022): TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process. [Read Full Review](https://clutch.co/go-to-review/techspeed/171512) ##### Business services Experience TechSpeed Inc. has received positive feedback from clients in the Business services industry, particularly for their expertise in data handling and seamless integration with existing systems. Clients appreciate their flexibility, efficient communication, and ability to support operations with research and data functions. The overall sentiment highlights TechSpeed's commitment to enhancing operational efficiency, making them a strong candidate for businesses seeking reliable support in managing complex data workflows. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Staff Augmentation for Fixed Cost Reduction Firm (4.5/5, Dec 6, 2022): TechSpeed Inc provided staff augmentation services for a fixed cost reduction firm. They integrated the client's data into their current OS. [Read Full Review](https://clutch.co/go-to-review/techspeed/170597) ##### Consulting Experience TECHSPEED INC has demonstrated strong expertise in the Consulting industry, particularly in data management and financial analysis support. Clients appreciate their professionalism, timely delivery, and effective communication. One M&A advisory firm noted their ability to accommodate urgent tasks and maintain high-quality standards despite challenging data formats. Overall, the feedback reflects a positive sentiment towards TECHSPEED INC, highlighting their strengths in handling complex data entry projects and their commitment to client satisfaction. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry Services for M&A Advisory Firm (5.0/5, Jun 3, 2021): TechSpeed Inc provided data entry services to an M&A advisory firm. They entered data from various file formats into the firm's Excel templates. The file formats included PDF, spreadsheets, and scanned photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/43673) ##### IT Services Experience TechSpeed Inc. demonstrates significant expertise in data extraction services, particularly in transforming PDF data into usable formats. Clients commend their reliable output, quick responses, and effective communication throughout projects. The company's strengths lie in delivering consistent results with minimal issues and maintaining a strong collaborative relationship with clients. Overall, TechSpeed Inc. is well-regarded in the IT Services industry and may be an excellent fit for businesses seeking dependable data solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Data Solutions Company (5.0/5, Jun 2, 2021): TechSpeed Inc handles data entry services for a data solutions company. The team is tasked with extracting data from PDF files and inputting them into the client's database. [Read Full Review](https://clutch.co/go-to-review/techspeed/42850) ##### Nonprofit Experience TechSpeed LLC has received positive feedback from nonprofit clients, particularly for their efficient data entry services. An Executive Director highlighted their ability to manage complex projects with high accuracy under tight deadlines. The team's organization, responsiveness, and commitment to perfection were notably praised, with no reported errors in critical tasks. Their consistent performance has proven vital for nonprofit operations, making them a reliable partner for organizations seeking data management solutions in the nonprofit sector. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry for Scholarship Fund (5.0/5, Jul 11, 2019): TechSpeed LLC provides tax credit data entry services on an ongoing basis. Once per year, they enter the information of 5,000 contributors into an online tax system.  [Read Full Review](https://clutch.co/go-to-review/techspeed/130317) ##### Financial services Experience TECHSPEED INC has received positive feedback from clients in the Financial services industry, highlighting their effective project management and strong communication. A client from TransUnion noted their proficiency in data-related tasks, including PDF conversion and web scraping, which contributed to timely project completion. The company's alignment with client values and dedication to service excellence enhance its reputation, making them a suitable partner for organizations seeking expertise in financial data solutions. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry & Document Digitization for Credit Reporting Agency (5.0/5, Aug 22, 2025): TECHSPEED INC provides data entry and digitization services for a credit reporting agency. The team converts PDF files and scrapes data from websites as needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/400284) ##### Retail Experience TechSpeed Inc. has received positive feedback from retail clients, particularly in managing extensive product catalogs and ensuring data accuracy. One client praised their high-touch approach and quick responsiveness, highlighting their ability to understand complex product details efficiently. The company consistently meets deadlines and adapts to client needs, making them a strong candidate for retail businesses seeking reliable support and expertise in product management and data cleanup. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Outsourcing for Needlework Shop (5.0/5, Aug 22, 2025): TECHSPEED INC provides back-office outsourcing services for a needlework shop. The team reviews the client's Shopify catalog, updates product details, identifies discontinued styles, and gathers product photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/400294) ##### Healthcare Experience TechSpeed LLC has garnered positive feedback from clients in the Healthcare industry, highlighting their expertise in market research and revenue cycle management. Clients commend their swift project execution, adaptability, and exceptional communication skills, noting that TechSpeed's team became an integral extension of their staff. The successful delivery of tailored solutions and a proactive approach to project management have positioned TechSpeed as a reliable partner, making them a strong candidate for healthcare-related projects. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Data Mining to Assess Global Pain Landscape (5.0/5, Feb 6, 2019): TechSpeed LLC helped a healthcare-centric research agency aggregate data on a global scale. The report they produced on the findings will inform an international research study conducted by physicians.  [Read Full Review](https://clutch.co/go-to-review/techspeed/55328) - Call Center & Data Entry for Healthcare Revenue Cycle Co (5.0/5, Nov 13, 2024): TECHSPEED INC provided call center services for a health revenue cycle management firm. The team used existing materials to understand the client’s needs and wrote scripts. They also did contact validation. [Read Full Review](https://clutch.co/go-to-review/techspeed/330755) ##### Home Services Experience TECHSPEED INC has received positive feedback for its expertise in data entry and customer service within the Home Services industry. Clients have highlighted their high accuracy rates, timely project delivery, and exceptional communication. The company's proactive approach in addressing issues and providing solutions demonstrates a strong commitment to quality and efficiency, making them a reliable partner for businesses seeking effective administrative support and customer service solutions. - 1 review for home services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Home Care Agency (5.0/5, Sep 29, 2025): TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) ##### Politics Experience The reviews highlight TECHSPEED INC's exceptional performance in the Politics industry, particularly in delivering comprehensive and timely election information. Clients appreciate the company's responsiveness and the high volume, speed, and accuracy of their work. As noted by a Research Director from a political organization, TECHSPEED INC consistently outperformed competitors, making them a valuable partner for organizations seeking reliable election data. Overall, the feedback indicates strong expertise and a positive impact, suggesting they are a fitting choice for similar projects. - 1 review for politics industry - 1 review is 5 stars - Unknown avg. project cost - Research & Data Collection for Politics Company (5.0/5, Jan 21, 2026): TECHSPEED INC provides research services for a political consulting firm. The team has collected information about elections and provided weekly deliverables of election dates and details. [Read Full Review](https://clutch.co/go-to-review/techspeed/431189) ##### Real estate Experience TechSpeed LLC has demonstrated strong expertise in the real estate industry, particularly in data entry and administrative support, as highlighted by a long-term client who praised their reliability and professionalism. The company effectively manages data entry tasks, document preparation, and communication, contributing positively to the client's operations. Overall, the feedback reflects a high satisfaction level, making TechSpeed LLC a strong candidate for real estate businesses seeking efficient administrative solutions. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry and Admin Assistance for Real Estate Company (5.0/5, Jan 10, 2019): TechSpeed LLC provides long-term data entry, admin tasks, and business administration services. They set up databases, enter data into multiple systems, provide typing and Excel services. [Read Full Review](https://clutch.co/go-to-review/techspeed/42284) ##### Advertising & marketing Experience TECHSPEED INC has received positive feedback in the Advertising & Marketing industry, highlighting their expertise in data management and web development. Clients commend their professionalism, timely delivery, and ability to enhance content structure and SEO. Their adaptability to project changes and commitment to high-quality results have exceeded expectations, making them a strong candidate for businesses seeking reliable partners in digital marketing solutions. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry & Mobile App Dev for Boutique Design Firm (5.0/5, Dec 17, 2018): TechSpeed LLC handled separate data management and mobile development projects. They transitioned data from excel sheets to interactive, printable PDFs, and worked with HTML, CSS, and Java. [Read Full Review](https://clutch.co/go-to-review/techspeed/36062) - Data Cleaning & Content Mgmt for Advertising & Marketing Co (5.0/5, Feb 9, 2026): TECHSPEED INC has provided data cleaning, formatting, and lightweight content management support for an advertising and marketing company as part of a WordPress website redesign and rebuild. [Read Full Review](https://clutch.co/go-to-review/techspeed/435088) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company specializing in Back Office Services and Business Process Outsourcing. The reviews highlight a 100% positive feedback rate, emphasizing their ability to enhance customer support, streamline operations, and maintain high service quality. Many reviewers, approximately 80%, appreciated their commitment to quality and seamless integration with internal teams. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### High-quality work Clients have consistently praised ContactPoint 360 for delivering high-quality work, noting their effective management of customer interactions and back-office tasks. A Sales Manager from Vincario highlighted their 'commitment to quality' and the seamless integration of their team, likening the experience to working with an in-house team. Additionally, measurable improvements in support response times and positive customer feedback further underscore the company's dedication to high standards. - Customer Support/Back-Office Services for Data Solutions Co (5.0/5, Jan 13, 2026): Support response times improved, customer feedback became more positive, and overall ticket resolution was more consistent. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support. Their commitment to quality and their ability to quickly align with our processes stood out. It felt like working with an in-house team rather than an external vendor. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429756) #### Reviewed 2 times in the past 6 months Recent reviews highlight ContactPoint 360's effective customer support and operational assistance, with clients noting improved response times and positive customer feedback. A Sales Manager from Vincario emphasized their commitment to quality and seamless integration with internal processes, while a UX UI designer praised their flexibility and collaborative spirit. Both clients appreciated timely deliverables and responsiveness, with suggestions for more detailed performance reporting as the only area for improvement. Overall, the sentiment is highly positive. - 2 of 2 reviews are 5 stars - 2 new reviews for Back Office Outsourcing services - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/contactpoint-360?sort_by=date_desc&verified=true#reviews) #### 5 reviews mention Back Office Outsourcing Call Center Services for Marketing Agency 5.0/5 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. - 3 of 5 Back Office Outsourcing reviews are 5 stars - 5 new reviews for Back Office Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) --- ### [Growth Hub](https://clutch.co/profile/growth-hub) #### 4.8 out of 5 star rating (16 reviews) - < $25 average hourly rate - 50 - 249 employees - Udaipur, India #### Services Provided - Allocation of Expertise by Percentage - 25% AI Development - 60% Back Office Outsourcing - 15% Data Annotation Services #### Company description Growth Hub is a Business Process Outsourcing (BPO) company that specializes in data entry, research, and administrative support services. It consistently receives positive feedback for its efficiency, accuracy, and tailored Remote Back Office Solutions. With a high satisfaction rate, 100% of reviewers highlight Growth Hub's responsiveness and capacity for handling large volumes of data, making it a reliable partner for administrative outsourcing needs. [Visit Website](http://www.growth-hub.com) #### Well-organized projects Clients have expressed a positive sentiment regarding Growth Hub's project organization, noting their well-structured approach. One client highlighted that the team was 'well organized' and managed to minimize disruptions during a technology migration. Additionally, the consistent flow of qualified leads further underscores their effective project management. Overall, clients appreciate the balance of productivity and organization in Growth Hub's service delivery. - Cold Email Outreach Services for Software Company (5.0/5, Aug 16, 2023): I feel GH team is well organized. Unfortunately during part of our project they migrated to new internal technology. But the interruption to our service was minimal. [Read Full Review](https://clutch.co/go-to-review/growth-hub/225680) #### Experience in 6 industries Growth Hub has demonstrated expertise across a diverse range of industries, including eCommerce, financial services, medical, information technology, and consulting. Clients noted their strengths in data research, lead generation, and project management, with an emphasis on accuracy and timely delivery. Overall sentiment is highly positive, highlighting their effective communication, adaptability, and ability to generate valuable insights, making them a suitable partner for organizations seeking data-driven support and market analysis. [Read All Reviews](https://clutch.co/profile/growth-hub?verified=true#reviews) ##### Consulting Experience Growth Hub has received positive feedback for its expertise in providing tailored consulting services, particularly in data research and lead generation. Clients appreciate their attention to detail, timely delivery, and collaborative approach. The company demonstrates a strong understanding of client needs, resulting in measurable outcomes such as increased lead generation. Overall sentiment reflects confidence in Growth Hub's ability to enhance consulting efforts, making them a suitable partner for businesses seeking impactful consulting solutions. - 2 reviews for consulting industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation & CRM for Consulting Company (5.0/5, Jan 10, 2022): Growth Hub identifies new contacts and supports market mapping for a consulting company. The client has given the team several assignments to work on while they work on another pipeline. [Read Full Review](https://clutch.co/go-to-review/growth-hub/8244) - Back Office Outsourcing & Market Research for Consulting Co (4.0/5, Jun 26, 2025): Growth Hub provides data and contact-finding services for a consulting company. The team helps the client find the email addresses of the top 2,000 companies in a specific country. [Read Full Review](https://clutch.co/go-to-review/growth-hub/385482) ##### Financial services Experience Growth Hub has garnered positive feedback from clients in the Financial services industry, emphasizing their expertise in data management, automation, and lead generation. Clients highlighted Growth Hub's efficiency, accuracy, and proactive approach, leading to measurable improvements in operational processes. Their strong project management and ability to integrate seamlessly with client teams have reinforced their reputation as a valuable partner, making them a suitable choice for businesses seeking reliable support in navigating the complexities of financial services. - 5 reviews for financial services industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry & BPO Services for Global Investment Firm (5.0/5, Dec 21, 2021): Growth Hub provides a global investment firm with data entry and BPO-related services. They check and transfer data from the client’s pipeline meetings to their CRM and scrub industry-sector maps.  [Read Full Review](https://clutch.co/go-to-review/growth-hub/95629) - Lead Generation Services for Credit Line Provider (4.5/5, Jan 12, 2022): Growth Hub runs a credit provider’s lead generation efforts. The client provides market and technical data for outreach script development. The Growth Hub team uses those materials to contact potential leads.  [Read Full Review](https://clutch.co/go-to-review/growth-hub/109591) - Appointment Setting for Financial Technology Company (5.0/5, Sep 21, 2022): Growth Hub was hired by a financial technology company to develop their sales pipeline. They've designed outreach campaigns, wrote email copy, organized meetings and appointments, among other tasks. [Read Full Review](https://clutch.co/go-to-review/growth-hub/159164) - BPO and Data Entry for Global Investment Bank (5.0/5, Aug 15, 2023): A global investment bank hired Growth Hub to assist them with data entry-related services. The team also helps with workflow support, data gathering, and research. [Read Full Review](https://clutch.co/go-to-review/growth-hub/225337) - Back Office Outsourcing & Task Automation for Finance Firm (5.0/5, Sep 11, 2024): Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's back-office tasks. [Read Full Review](https://clutch.co/go-to-review/growth-hub/313586) ##### Other Industry Experience Growth Hub has demonstrated significant expertise in lead generation within the Other Industry sector, as evidenced by impressive client feedback. Their services resulted in strong conversion rates and low unsubscribe rates, highlighting their effectiveness and value. Clients appreciate their responsive communication and project management, often citing the alignment of company values as a key reason for their selection. Overall, Growth Hub appears to be a reliable partner for businesses seeking to enhance their sales funnel in the Other Industry. - 1 review for other industry industry - Unknown avg. project cost - Lead Generation for Venture Studio (4.5/5, Aug 8, 2024): Growth Hub provides lead generation services to help a venture studio populate their sales funnel. [Read Full Review](https://clutch.co/go-to-review/growth-hub/305998) ##### Human Resources Experience Growth Hub has received positive feedback in the Human Resources industry for its expertise in data management and project execution. Clients appreciate their strong cultural fit and alignment with company values, noting effective communication and timely delivery. The team's thoroughness and efficiency have resulted in significant improvements, such as a tenfold increase in turnover. Overall, Growth Hub's commitment to client needs and quality service makes them a promising choice for businesses seeking HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Unknown avg. project cost - Database Development for Professional Adviser Marketplace (5.0/5, Aug 8, 2024): Growth Hub developed a database to help a professional adviser marketplace target the correct audience. [Read Full Review](https://clutch.co/go-to-review/growth-hub/305991) ##### Medical Experience Growth Hub has demonstrated strong expertise in the Medical industry, particularly in appointment setting for healthcare services. Clients commend their commitment to understanding specific needs, leading to efficient appointment bookings and positive outcomes. The thoroughness of their processes, including pre- and post-consultation follow-ups, has been particularly noted. Overall, feedback highlights Growth Hub's reliability and ability to deliver on promises, making them a strong candidate for Medical industry projects. - 1 review for medical industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing Services for Hair Transplant Clinic (5.0/5, Jul 9, 2024): Growth Hub has been hired by a hair transplant clinic to develop an appointment-setting team responsible for booking appointments, conducting consultations, arranging payments, and maintaining follow-ups. [Read Full Review](https://clutch.co/go-to-review/growth-hub/299287) ##### Software Experience Growth Hub has demonstrated strong expertise in driving lead generation and enhancing client engagement within the Software industry. Clients have praised their effective database development and targeted outreach strategies, resulting in a significant increase in outbound meetings and client acquisition. The firm's prompt delivery and flexibility further solidify their reputation as a reliable partner. Overall, Growth Hub is well-positioned to support businesses seeking impactful solutions in Software development and marketing. - 1 review for software industry - Unknown avg. project cost - Outbound Marketing for Employee Experience Platform (4.5/5, Aug 18, 2023): Growth Hub manages the outbound marketing campaigns for an employee experience platform. They build the client's ICP database, execute email marketing campaigns, and connect with the target end customers. [Read Full Review](https://clutch.co/go-to-review/growth-hub/226061) ##### Information technology Experience Growth Hub demonstrates strong expertise in the Information Technology industry, particularly in lead generation and data management. Clients appreciate their thorough understanding of value propositions and customer needs, alongside excellent project management and communication. The positive feedback highlights their ability to deliver measurable outcomes effectively, making them a compelling choice for businesses seeking reliable IT solutions. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Technology Company (5.0/5, Aug 16, 2023): Growth Hub provided lead generation services for a technology company. The team was responsible for booking meetings with prospects within the client's ICP and building prospect data. [Read Full Review](https://clutch.co/go-to-review/growth-hub/220813) ##### Other industries Experience Growth Hub has received positive feedback from clients in the Other industries sector, highlighting their expertise in providing proactive and efficient support. Clients appreciate their alignment with company values, attention to detail, and effective communication. The company's ability to deliver timely results and maintain service level agreements has been particularly noted as a strength. Overall, Growth Hub is seen as a reliable partner for businesses seeking dedicated and culturally aligned project support. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Hospitality & Leisure Co (5.0/5, Aug 15, 2023): Growth Hub provides outsourced customer services to a hospitality and leisure company. They work alongside the client's team to offer 24-hour customer service coverage. [Read Full Review](https://clutch.co/go-to-review/growth-hub/225377) ##### eCommerce Experience The feedback highlights Growth Hub's expertise in supporting eCommerce ventures with comprehensive market research and data collection. Clients commend the team's professionalism, efficient communication, and ability to deliver impactful insights that facilitate product launches. The positive sentiment regarding project management and timely updates indicates that Growth Hub is a strong candidate for eCommerce businesses seeking thorough industry analysis and support. - 1 review for ecommerce industry - Unknown avg. project cost - Market Research for Parking & Storage Marketplace (4.5/5, Sep 2, 2025): Growth Hub conducted industry research for a parking and storage marketplace. The team provided a detailed data dump of 1,500 companies, including contact information for key personnel at those companies. [Read Full Review](https://clutch.co/go-to-review/growth-hub/402759) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Growth Hub's competitive pricing and strong value for money. For instance, one client noted, 'Pricing fit our budget' and emphasized 'good value for cost.' Another client expressed satisfaction with the 'great culture fit' and the overall affordability of services. Overall, sentiment regarding cost-effectiveness is positive, as multiple clients have remarked on the efficient delivery of services relative to the investment made, indicating a favorable return on their expenditures. [Read All Reviews](https://clutch.co/profile/growth-hub?verified=true#reviews) - Less than $10,000 (4 reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 4 countries - Italy (1 projects) - Singapore (1 projects) - United States (3 projects) - England (8 projects) [View Reviews](https://clutch.co/profile/growth-hub?verified=true#reviews) --- ### [ITELENCE](https://clutch.co/profile/itelence) #### 5 out of 5 star rating (4 reviews) - $10,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Warszawa, Poland #### Services Provided - Allocation of Expertise by Percentage - 20% BI & Big Data Consulting & SI - 10% Back Office Outsourcing - 5% Cloud Consulting & SI - 5% ERP Consulting and SI - 5% Finance & Accounting Outsourcing (FAO) - 30% IT Managed Services - 25% IT Staff Augmentation #### Company description ITELENCE is an IT support and staffing company known for its professional and flexible approach to solutions. Reviews indicate a 100% positive feedback rate, with clients praising their responsive project management and alignment with business needs. Approximately 67% of reviewers highlight their culture fit and alignment with company values. There are no noted areas for improvement, showcasing their consistent quality of service. [Visit Website](https://itelence.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional Clients have consistently praised ITELENCE for their professionalism and responsiveness. One CIO noted their project management as 'very professional, complete, timely with clear reporting,' while another client highlighted their 'professional front line IT support' and 'flexibility in solutions.' Overall, the sentiment reflects a strong appreciation for ITELENCE's commitment to professionalism and effective communication, with no significant areas for improvement identified. - IT Managed Services for Energy Storage Solutions Company (5.0/5, Feb 11, 2026): The company shows flexibility in solutions and maintains a professional approach throughout the project. They are very responsive and open to our needs, ensuring that communication is effective and timely. [Read Full Review](https://clutch.co/go-to-review/itelence/435537) #### Reviewed 1 time in the past 6 months Recent feedback on ITELENCE highlights their effective IT support and responsiveness to client needs, particularly in eCommerce and infrastructure development. A client noted the company's alignment with their values and praised their flexibility and professional approach. While measurable outcomes were not documented, the overall sentiment is positive, with clients appreciating the quality of support and the collaborative culture fostered by ITELENCE. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/itelence?sort_by=date_desc&verified=true#reviews) #### Experience in 3 industries ITELENCE has received positive feedback across various industries, notably in Other Industries, Manufacturing, and Energy & Natural Resources. Clients praise their expertise in AI integration, back-office support, and IT infrastructure, highlighting strengths in responsiveness, professionalism, and a strong alignment with company values. The overall sentiment is favorable, indicating ITELENCE's capability to effectively meet the needs of businesses in diverse sectors, particularly those seeking tech-driven solutions and operational efficiency. [Read All Reviews](https://clutch.co/profile/itelence?verified=true#reviews) ##### Consulting Experience ITELENCE demonstrates strong expertise in consulting, particularly in AWS services and AI integration. Clients commend their ability to understand specific needs and provide qualified candidates swiftly, resulting in consistently positive feedback. Their project management is noted for timely communication and effective resource alignment, showcasing their impact in the Consulting industry. Overall, ITELENCE is positioned as a reliable partner for businesses seeking advanced AI solutions and skilled talent. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Process Outsourcing for Consulting Company (5.0/5, Dec 15, 2025): ITELENCE provides ongoing recruitment process outsourcing services for a consulting company. The team provides the client with CVs to cover the client's need for additional resources to meet their peak demand. [Read Full Review](https://clutch.co/go-to-review/itelence/425601) ##### Manufacturing Experience The reviews highlight ITELENCE's strong expertise in the Manufacturing industry, particularly through its support in back-office accounting and IT services for clients like Ecobat. Clients appreciate their professional demeanor, timely delivery, and effective communication, leading to significant cost savings and improved service levels. The company's alignment with client values and a good cultural fit further solidify its strengths, making it a reliable partner for manufacturing businesses seeking efficient IT and accounting solutions. - 1 review for manufacturing industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - IT Support & Accounting for Battery Recycling Company (5.0/5, Oct 6, 2025): ITELENCE provides IT support and accounting services for a battery recycling company. The team manages the IT needs of a call center, covering several languages and time zones. They also handle accounting work. [Read Full Review](https://clutch.co/go-to-review/itelence/411171) ##### Energy & natural resources Experience ITELENCE has demonstrated strong expertise in the Energy & Natural Resources sector, particularly in providing IT support for energy storage solutions. Clients appreciate their flexibility, professionalism, and alignment with company values. The team's responsiveness and commitment to client needs have yielded positive feedback, indicating a good cultural fit. Overall, ITELENCE is well-regarded for their ability to assist in ecommerce and infrastructure support, making them a reliable partner in the industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - IT Managed Services for Energy Storage Solutions Company (5.0/5, Feb 11, 2026): ITELENCE provides managed IT services for an energy storage solutions company. The team also supports the client's e-commerce and network initiatives. [Read Full Review](https://clutch.co/go-to-review/itelence/435537) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ITELENCE's strong value for money, with one stating they were impressed by the 'good value for cost' and another noting that the pricing fit their budget. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as evidenced by outcomes such as cost savings and improved service levels. Clients appreciate the professional spirit and timely responses, reinforcing the perception of ITELENCE as a cost-efficient partner. [Read All Reviews](https://clutch.co/profile/itelence?verified=true#reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [Hugo Inc.](https://clutch.co/profile/hugo) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 10% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing #### Company description Hugo Inc. | Top CX Provider is a premier business process outsourcing company specializing in remote back office solutions and administrative support services. With 100% of reviews highlighting their efficiency, adaptability, and exceptional project management, Hugo has consistently improved back-office efficiency and compliance standards, achieving a 99.8% accuracy in order processing and reducing supplier onboarding time by 40%. [Visit Website](https://hugoinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Hard working Clients consistently commend Hugo for their hard work and dedication. One client highlighted their 'unwavering commitment to on-time deliveries' and noted that Hugo's team 'went above and beyond expectations.' Their adaptability and understanding of the client's culture were also praised, fostering a seamless partnership. Overall, the sentiment reflects a strong appreciation for Hugo's professionalism, flexibility, and the positive energy they bring to collaborations, making them a reliable and hardworking partner. - Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. [Read Full Review](https://clutch.co/go-to-review/hugo/227246) #### 2 reviews mention Back Office Outsourcing Customer Support for Food Delivery Platform 5.0/5 — Hugo provides ongoing customer support for a food delivery platform. They manage customer complaints, push notifications, content publishing, and multilingual support across 40 countries.  - 1 of 2 Back Office Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/hugo/297090) #### Experience in 9 industries Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) ##### Media Experience Hugo Inc. has received positive feedback from clients in the Media industry, particularly for their expertise in scaling proofreading and localization efforts. Clients appreciate their ability to enhance video quality assurance and deliver content three times faster with high accuracy. The company's organized approach and swift onboarding process have been highlighted as strengths. Overall, Hugo is viewed as a reliable partner that delivers exceptional results, making them a strong fit for businesses seeking to elevate their media production capabilities. - 1 review for media industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Scaling & QA Services for Media Company (5.0/5, Aug 23, 2023): A media company has hired Hugo for video scaling services; projects have included creating scripts and scaling translation capabilities to localize content. The team also supplies video guideline QA services. [Read Full Review](https://clutch.co/go-to-review/hugo/227617) ##### Information technology Experience Hugo Inc. has garnered positive feedback within the Information Technology sector for its expertise in customer support and project management. Clients highlight their ability to free up internal resources, enhance efficiency, and improve customer satisfaction, as evidenced by increased Net Promoter Scores. The company's attentive communication and commitment to understanding client needs have been consistently praised, making them a reliable partner for firms seeking to elevate their operational capacities. - 2 reviews for information technology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for IT Company (5.0/5, Aug 24, 2023): Hugo provides ongoing customer support for an IT company. The team provides real-time responses via chat support, answers emails in a timely manner, and handles customer calls with professionalism. [Read Full Review](https://clutch.co/go-to-review/hugo/227974) - Outsourced Accounting & Content Writing for IT Services Firm (4.5/5, Sep 11, 2023): Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the content calendar. [Read Full Review](https://clutch.co/go-to-review/hugo/231922) ##### Financial services Experience Hugo Inc. has demonstrated significant expertise in the Financial services industry, successfully enhancing customer support and operational efficiency for financial clients. Their proactive approach has led to measurable improvements, such as increased customer satisfaction and reduced response times. Clients appreciate Hugo's ability to integrate seamlessly into their operations, offering tailored solutions that align with company values. Overall, Hugo Inc. is well-positioned as a strategic partner for businesses in the financial services sector seeking growth and enhanced customer engagement. - 3 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for FinTech Organization (5.0/5, Aug 23, 2023): Hugo was hired by a fintech organization for customer support, with the goals of increasing retention and reducing costs. They were also responsible for monitoring and filtering news headlines for the client. [Read Full Review](https://clutch.co/go-to-review/hugo/227511) - BPO & Customer Service Support for Financial Services Co (4.5/5, Jun 27, 2024): Hugo manages a financial services company's inbound lead generation, customer service support, and content production. They also handle lead reviews via phone and email, edit content, and publish said content. [Read Full Review](https://clutch.co/go-to-review/hugo/297087) - CX Outsourcing for Financial Services Firm (5.0/5, Apr 25, 2025): Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program. [Read Full Review](https://clutch.co/go-to-review/hugo/369732) ##### eCommerce Experience Hugo Inc. has received positive feedback from eCommerce clients, highlighting their expertise in streamlining operations and enhancing compliance standards. Their ability to manage back-office functions and supplier vetting has resulted in impressive outcomes, including a 17% revenue increase and significant reductions in onboarding time. Clients commend Hugo's adaptability and quality control, which support market expansion effectively. Overall, their strong performance in the eCommerce sector indicates a good fit for businesses seeking reliable outsourcing solutions. - 1 review for ecommerce industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office Outsourcing for E-Commerce Co (5.0/5, Sep 24, 2024): Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted new suppliers. [Read Full Review](https://clutch.co/go-to-review/hugo/316944) ##### Automotive Experience Hugo Inc. has demonstrated exceptional expertise in the Automotive industry, particularly in enhancing customer support and managing lead generation for automotive manufacturers. Clients have praised their ability to integrate seamlessly with existing operations and significantly improve customer engagement through efficient management of communication channels. Their proactive project management and transparent reporting have led to measurable success, allowing clients to focus on their core business while benefiting from Hugo's dedicated support. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Automotive Company (5.0/5, Jun 27, 2024): Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. [Read Full Review](https://clutch.co/go-to-review/hugo/297108) ##### Food & Beverages Experience Hugo Inc. has garnered positive feedback from clients in the Food & Beverages industry, highlighting their expertise in enhancing customer support through innovative solutions. Clients commend their commitment to responsiveness, multilingual support, and timely project delivery, which significantly improved customer satisfaction. Hugo's alignment with company culture and values further distinguishes them as a reliable partner. Overall, their exceptional service and adaptability make them a strong candidate for businesses seeking to elevate customer relations in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Multilingual Customer Support for Beverage Company (5.0/5, Aug 22, 2023): Hugo provides customer support for a beverage company. They augment the client's support team and offer multi-channel support in different languages. [Read Full Review](https://clutch.co/go-to-review/hugo/227228) ##### Software Experience Hugo Inc. has demonstrated significant expertise in the Software industry, particularly in developing innovative solutions that enhance operational efficiency. Client feedback highlights their commitment to building high-performance remote client support teams, emphasizing social impact and inclusivity. The company received praise for timely project delivery, effective communication, and measurable outcomes, including increased website traffic and lead generation. Overall, their dedicated approach and proven results suggest that Hugo is a strong candidate for businesses seeking impactful software solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): Hugo developed a comprehensive digital marketing strategy for a software solutions company. They analyzed the client's digital landscape, crafted email and social media campaigns, and implemented SEO practices. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) ##### Environmental Services Experience Hugo Inc. has received positive feedback from clients in the Environmental Services industry, highlighting their expertise in AI enhancements and marketing research. Clients commend the company for its efficient project management, achieving significant improvements in response times and operational speeds. The commitment to innovation and high accuracy in deliverables (97%) demonstrates Hugo’s capability to meet the evolving needs of the industry, making them a strong candidate for potential collaborations. - 1 review for environmental services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Digital Strategy for Environmental Solutions Platform (5.0/5, Aug 29, 2023): An environmental solutions platform hired Hugo for their digital strategy services. The team's responsibilities include AI market research, CMS integration, and ongoing customer support. [Read Full Review](https://clutch.co/go-to-review/hugo/229057) ##### Advertising & marketing Experience Hugo Inc. has received positive feedback in the Advertising & Marketing industry for its exceptional operational support, enabling clients to focus on core activities. Clients praised their seamless integration, proactive communication, and alignment with company values, which fostered strong partnerships. The measurable impact includes significant efficiency improvements and enhanced customer interactions. Overall, Hugo demonstrates expertise and a strong culture fit, making them a favorable choice for businesses seeking to optimize their marketing operations. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Accounting Services for Marketing & Venture Capital Firm (5.0/5, Aug 24, 2023): A marketing and venture capital firm hired Hugo for their financial accounting services. The team is responsible for financial reporting, tax return documentation, content development, and auditing. [Read Full Review](https://clutch.co/go-to-review/hugo/228004) - Customer Support for Marketing & Advertising Company (5.0/5, Aug 28, 2023): A marketing and advertising company has hired Hugo for customer support. They handle front-line customer support via email, chat, phone, and texts and also engage leads for potential customers. [Read Full Review](https://clutch.co/go-to-review/hugo/228778) ##### Gaming Experience Hugo Inc. has garnered positive feedback in the Gaming industry, showcasing their strengths in community engagement, customer support, and affiliate program management. Clients commend their ability to enhance response times and foster collaboration, significantly impacting satisfaction and operational efficiency. The team's professionalism, attention to detail, and adaptability are frequently highlighted, indicating a strong fit for companies seeking dedicated partners in gaming project execution. - 3 reviews for gaming industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Gaming Company (5.0/5, Aug 17, 2023): Hugo provided call center services for a gaming company. They managed the client's customer experience via social media, responded to tickets, and vetted creditors and affiliates. [Read Full Review](https://clutch.co/go-to-review/hugo/226093) - Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): Hugo provides customer service outsourcing services for a gaming company. Hugo provides outsourcing services and 24/7 customer support, allowing the client's customers to seek assistance whenever they need it. [Read Full Review](https://clutch.co/go-to-review/hugo/227246) - Content Mktg & Call Center Services for Cashback Gaming Co (5.0/5, Aug 23, 2023): Hugo managed a cashback gaming company's affiliate program, overseeing recruitment, tracking, performance, and more. The team also handled the customer support inquiries and built a FAQ section for the website. [Read Full Review](https://clutch.co/go-to-review/hugo/227641) #### Completed projects in 6 countries - France (1 projects) - Kenya (3 projects) - Netherlands (1 projects) - United Arab Emirates (1 projects) - United States (9 projects) - England (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 54 languages: - Mandarin - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Javanese - Korean - French - Turkish - Vietnamese - Telugu - Cantonese - Marathi - Tamil - Italian - Urdu - Gujarati - Polish - Ukrainian - Persian - Malayalam - Kannada - Oriya - Panjabi - Sunda - Romanian - Bhojpuri - Azerbaijani - Maithili - Hausa - Burmese - Awadhi - Thai - Dutch - Yoruba - Sindhi - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Slovenian - Croatian - Finnish - Swedish - Norwegian - Georgian - Filipino [View Reviews](https://clutch.co/profile/hugo?verified=true#reviews) --- ### [EverHelp](https://clutch.co/profile/everhelp) #### 5 out of 5 star rating (48 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 65% Customer Service Outsourcing - 5% Sales Outsourcing #### Company description EverHelp is a prominent provider of Back Office Services and Business Process Outsourcing, offering administrative support services tailored to diverse business needs. With overwhelmingly positive feedback, 100% of reviewers praise their exceptional project management, timely delivery, and adaptability. Clients consistently highlight EverHelp's ability to enhance customer satisfaction and streamline operations through effective remote office support and offshore administrative services. [Visit Website](https://www.ever-help.com/?utm_source=clutch&utm_medium=referral&utm_campaign=clutch_profile) #### Team players The sentiment regarding EverHelp as team players is highly positive. Clients noted that the EverHelp team became integral colleagues, demonstrating effective collaboration and alignment with client values. One client emphasized their impressive integration into internal processes, while another highlighted their flexibility and responsiveness during busy periods. Overall, feedback reflects a strong appreciation for the team's dedication and ability to foster a collaborative environment. - Back Office Outsourcing for Translation Services Company (5.0/5, Aug 22, 2024): The people, the team became our colleagues and great fans of our product. Sometimes they have overloaded periods and you need to wait 1-2 weeks to get new agents, but EverHelp is ready to be flexible and urgent if you ask them. [Read Full Review](https://clutch.co/go-to-review/everhelp/309244) - Call Center Services for Q&A Marketplace (5.0/5, Oct 10, 2023): They seamlessly integrated into our internal processes. They grasped our brand identity effortlessly and consistently maintained our brand vibe throughout. [Read Full Review](https://clutch.co/go-to-review/everhelp/239457) #### Reviewed 3 times in the past 6 months Recent reviews for EverHelp indicate a strong positive sentiment, highlighting their effective multilingual customer support and operational efficiency. Clients noted a significant reduction in ticket backlogs—over 40%—and improved response times, with one client reporting first responses under one minute. Their proactive approach in identifying support friction points and suggesting workflow enhancements was particularly praised. While initial onboarding took longer than expected, overall project management was deemed reliable and organized. - 3 of 3 reviews are 5 stars - Less than $10,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/everhelp?sort_by=date_desc&verified=true#reviews) #### 8 reviews mention Back Office Outsourcing Back Office Outsourcing for Fitness Apparel Company 5.0/5 — EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment disputes. - 8 of 8 Back Office Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/everhelp/374398) #### Completed projects in 12 countries - Canada (1 projects) - Cyprus (1 projects) - Czech Republic (2 projects) - Germany (2 projects) - India (1 projects) - Italy (1 projects) - Poland (1 projects) - Spain (1 projects) - Ukraine (5 projects) - United States (10 projects) - Scotland (1 projects) - England (2 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 22 languages: - Bulgarian - Croatian - Czech - Danish - Dutch - English - Estonian - Finnish - French - German - Hungarian - Italian - Polish - Portuguese - Romanian - Slovakian - Spanish - Swedish - Ukrainian - Serbian - Georgian - Slovenian [View Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) --- ### [Auxis](https://clutch.co/profile/auxis) #### 4.8 out of 5 star rating (3 reviews) - 1,000 - 9,999 employees - Plantation, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 15% AI Development - 5% BI & Big Data Consulting & SI - 10% Back Office Outsourcing - 10% Cloud Consulting & SI - 15% Finance & Accounting Outsourcing (FAO) - 15% IT Managed Services - 10% Mobile App Development - 10% IT Staff Augmentation #### Company description Auxis is an IT consultancy firm specializing in managed IT services, automation, and IT infrastructure support. Their clients praise their deep technical expertise, responsiveness, and strong project management skills. Approximately 90% of the feedback highlights their excellent service delivery and commitment to client needs, with areas for improvement mentioned by around 10% of reviewers relating mainly to reporting and project management practices. [Visit Website](https://www.auxis.com) #### Experienced Clients express a strong sentiment regarding Auxis's expertise and responsiveness. One client highlighted the team's 'deep technical knowledge' and effective communication, particularly in automating RPA projects. Another noted their 'tremendous' ability to adapt and provide support, emphasizing that projects are consistently delivered on time and within budget. Overall, clients appreciate the collaborative atmosphere and reliable service, with no significant areas for improvement identified. - Robotic Process Automation for Cloud Computing Company (4.5/5, Aug 16, 2022): Team with very deep technical knowledge of the tools with good experience doing similar implementation both internally and externally with other customers. [Read Full Review](https://clutch.co/go-to-review/auxis/154302) - IT Services for Aircraft Solutions Company (5.0/5, Jan 15, 2021): They have a high-level view because of their experience working with such large companies. We reap the benefits of their experiences with other projects. [Read Full Review](https://clutch.co/go-to-review/auxis/36958) #### Experience in 3 industries Auxis has demonstrated expertise across multiple industries, including Software, Nonprofit, and Manufacturing. Clients have praised their technical knowledge, responsiveness, and ability to deliver complex automation and IT support services. In the Software industry, they excel in CI/CD processes and RPA implementation. For Nonprofits, they provide robust IT infrastructure support and proactive security monitoring. In Manufacturing, they enhance IT services while maintaining operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction, making Auxis a suitable partner for clients in these sectors. [Read All Reviews](https://clutch.co/profile/auxis?verified=true#reviews) ##### Nonprofit Experience Auxis has demonstrated significant expertise in the Nonprofit sector, providing comprehensive IT support, including service desk operations and cloud infrastructure management. Clients highlight their outstanding responsiveness, effective project management, and commitment to partnership, which fosters successful engagements. The insights gained from monthly performance reviews further enhance their impact. Overall, Auxis is well-regarded for delivering tailored IT solutions that meet the unique needs of nonprofit organizations, making them a strong candidate for similar projects. - 1 review for nonprofit industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Managed IT Services for Nonprofit Organization (5.0/5, Jul 15, 2022): Auxis provides manages IT services for a worldwide nonprofit organization. They offer offsite support, monitoring IT infrastructure, networks, and data centers, which are based on Azure Cloud. [Read Full Review](https://clutch.co/go-to-review/auxis/150208) ##### Software Experience Auxis demonstrates strong expertise in software automation, particularly in Robotic Process Automation (RPA) and Continuous Integration/Continuous Delivery (CI/CD) practices. Clients commend their deep technical knowledge and effective teamwork, resulting in the successful implementation of test automation and CI/CD pipelines. The overall sentiment is positive, highlighting their proactive communication and training initiatives. However, some clients suggest improvements in project management visibility. Auxis appears well-suited for businesses seeking robust software development and automation solutions. - 1 review for software industry - $50,000 – $199,999 avg. project cost - Robotic Process Automation for Cloud Computing Company (4.5/5, Aug 16, 2022): Auxis developed and implemented an automation system for a cloud computing company. They also helped identify test cases for each automation based on existing data. [Read Full Review](https://clutch.co/go-to-review/auxis/154302) ##### Manufacturing Experience Auxis demonstrates strong expertise in supporting the Manufacturing industry, particularly in managed IT services. Clients appreciate their responsiveness, ability to integrate robotic process automation, and commitment to delivering projects on time and within budget. The ongoing relationships they foster highlight their capability to adapt and grow with clients, addressing challenges effectively. Overall, Auxis is well-regarded for their high-level understanding of complex operations and their proactive approach to service excellence. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - IT Services for Aircraft Solutions Company (5.0/5, Jan 15, 2021): Auxis provides ongoing managed IT services support to an aviation solutions provider. They manage a 24/7 service desk for internal and external users.  [Read Full Review](https://clutch.co/go-to-review/auxis/36958) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Auxis as providing good value for money, particularly highlighting their responsiveness and project management capabilities. One client noted a significant investment of $1.1 million, indicating a long-term commitment, while another emphasized that projects are executed on time and within budget. However, some feedback suggested a need for better visibility and control over spending. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service received. [Read All Reviews](https://clutch.co/profile/auxis?verified=true#reviews) - $50,000 to $199,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 2 countries - Costa Rica (1 projects) - United States (2 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 10 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - Japanese - German - Korean - French [View Reviews](https://clutch.co/profile/auxis?verified=true#reviews) --- ### [Pontica Solutions](https://clutch.co/profile/pontica-solutions) #### 4.7 out of 5 star rating (3 reviews) - < $25 average hourly rate - 250 - 999 employees - Sofia, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 5% AI Consulting - 30% Back Office Outsourcing - 40% Customer Service Outsourcing - 5% Generative AI - 20% IT Staff Augmentation #### Company description Pontica Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. They provided efficient customer support for a transportation company, with 100% of feedback highlighting their flexibility, responsiveness, and ability to deliver on time. Their work led to reduced call wait times and enhanced customer satisfaction. [Visit Website](https://ponticasolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 1 review mentions Payment Processing Payment Processing Experience Pontica Solutions has received overwhelmingly positive feedback for their Payment Processing services, with 100% of reviewers expressing satisfaction. Clients commend their expertise in customer support, noting efficient handling of inquiries and effective communication. Key strengths include their flexibility, responsiveness, and adherence to service-level agreements, contributing to improved call quality and reduced wait times. Overall, their personalized approach and successful project management have solidified their reputation as a reliable partner in the payment processing sector. - 1 of 1 Payment Processing reviews is 5 stars - 1 new review for Payment Processing in past 6 months - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/pontica-solutions#review-365255) #### 1 review mentions Back Office Outsourcing Call Center Services for Transportation Company 5.0/5 — Pontica Solutions provided call center services for an transportation company. The team handled customer inquiries via phone and email, managed bookings, resolved issues, and offered performance reporting. - 1 of 1 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/pontica-solutions/365255) #### Experience in 3 industries Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services. [Read All Reviews](https://clutch.co/profile/pontica-solutions?verified=true#reviews) ##### Transportation Experience Pontica Solutions demonstrates strong expertise in the Transportation industry, particularly in call center operations for airport transfer services. Clients commend their efficient handling of customer inquiries, effective communication, and adherence to service levels, which significantly improved customer satisfaction during peak periods. The company's proactive project management and flexibility in adapting to client needs further solidify their reputation as a reliable partner. Overall, feedback suggests they are well-suited for businesses seeking enhanced customer support solutions in the Transportation sector. - 1 review for transportation industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Transportation Company (5.0/5, Apr 7, 2025): Pontica Solutions provided call center services for an transportation company. The team handled customer inquiries via phone and email, managed bookings, resolved issues, and offered performance reporting. [Read Full Review](https://clutch.co/go-to-review/pontica-solutions/365255) ##### Financial services Experience Pontica Solutions has demonstrated notable expertise in the Financial services sector, particularly through their work with Qonto. Clients praise their ability to quickly source profiles and enhance customer management, leading to significant increases in customer satisfaction ratings. Their strong account management and alignment with client needs are highlighted as key strengths, making them a valuable partner for businesses seeking to improve customer retention and onboarding processes in the Financial services industry. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Financial Services Company (5.0/5, Mar 31, 2025): Pontica Solutions provides customer service outsourcing for a financial services company. The team is responsible for onboarding, project management, training end customers, and processing end customer tickets. [Read Full Review](https://clutch.co/go-to-review/pontica-solutions/363867) ##### Logistics & Supply Chain Experience Pontica Solutions has demonstrated significant expertise in the Logistics & Supply Chain industry by effectively managing customer service operations for Stuart, a last mile delivery platform. Their operational effectiveness and flexibility have led to a 400% growth during the pandemic and a noticeable increase in customer and courier satisfaction. The decision to outsource operations has resulted in a 30% reduction in costs. Pontica's ability to align with client goals and adapt to changing needs marks them as a strong contender for businesses seeking reliable logistics solutions. - 1 review for logistics & supply chain industry - $1,000,000 – $9,999,999 avg. project cost - Customer Service Operations for Logistics Company (4.0/5, Apr 1, 2022): Pontica Solutions JS has been managing a logistics company's customer service operations, focusing on client and driver support.  The team also monitors millions of orders per month to ensure timely deliveries.  [Read Full Review](https://clutch.co/go-to-review/pontica-solutions/14810) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Pontica Solutions' competitive pricing and excellent value for money. For instance, a transportation company noted that Pontica's pricing fit their budget and provided good value relative to cost. Similarly, a Department Head at Qonto emphasized the company's strong alignment with their needs and great cultural fit, attributing this to the good value for cost. Overall, sentiment regarding pricing is positive, with clients appreciating the balance between cost and quality of service. [Read All Reviews](https://clutch.co/profile/pontica-solutions?verified=true#reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [EchoGlobal](https://clutch.co/profile/echoglobal) #### 4.8 out of 5 star rating (14 reviews) - $10,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - L'viv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% Back Office Outsourcing - 10% Employer of Record (EOR) Services - 10% PEO/Employee Leasing - 15% Recruiting - 20% IT Staff Augmentation - 15% Staffing - 10% Web Development #### Company description EchoGlobal is a recruitment and staffing firm that specializes in providing full-stack developers, DevOps engineers, and other technical staff to meet diverse client needs. Across their reviews, EchoGlobal consistently receives positive feedback for their professionalism, timely delivery, and ability to align with company values. Approximately 100% of clients reported satisfaction with their services, noting their impressive problem-solving approach and effective communication skills. [Visit Website](https://echoglobal.tech/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Great team Clients consistently highlight EchoGlobal's adaptability and strong communication skills as key strengths. One client noted their impressive ability to understand hiring needs and actively participate in the recruitment process. Another emphasized the team's eagerness to listen and provide valuable insights. Overall, the sentiment is very positive, showcasing EchoGlobal as a highly qualified and responsive partner, although some clients expressed a desire for quicker staffing solutions. - Augmented PHP Developers for Ticketing Company (4.5/5, Jul 31, 2017): We have a project leader here who coordinates with EchoUA’s team leader. We give them the project they’re working on, and then their team leader manages the backlog among the people in the team. One of their strengths is the way they adapt to their clients, and are very eager to listen to the customer. They also have the ability to find the right people for their own team. [Read Full Review](https://clutch.co/go-to-review/echoglobal/125327) #### Experience in 6 industries EchoGlobal has demonstrated expertise across various industries including Information Technology, Gaming, Consulting, and Financial Services. Clients praise their effective recruitment capabilities, particularly in providing skilled developers quickly, resulting in successful project outcomes. Overall sentiment reflects a strong appreciation for their professionalism, timely delivery, and ability to integrate seamlessly with client teams. Organizations in need of IT staffing, software development, or consulting services may find EchoGlobal to be a suitable partner. [Read All Reviews](https://clutch.co/profile/echoglobal?verified=true#reviews) ##### IT Services Experience EchoUA has demonstrated strong expertise in IT services, particularly in PHP development and team augmentation for e-commerce projects. Clients appreciate their adaptability, effective communication, and capacity to quickly recruit skilled professionals. The ongoing collaboration has led to technological advancements and improved software features. Overall, EchoUA is well-regarded for its technical proficiency and client-centric approach, making them a suitable partner for businesses seeking reliable IT services. - 1 review for it services industry - $50,000 – $199,999 avg. project cost - Augmented PHP Developers for Ticketing Company (4.5/5, Jul 31, 2017): EchoUA provides staff augmentation for an e-commerce shop’s IT department. They build ticketing systems using a Symphony framework and support the DevOps function. The team has grown from nine to 17 members. [Read Full Review](https://clutch.co/go-to-review/echoglobal/125327) ##### Gaming Experience EchoGlobal has received positive feedback for their expertise in developing bespoke backend solutions and their proficiency in Android development within the Gaming industry. Clients commend their collaborative approach, highlighting that EchoGlobal's team integrates seamlessly with their own. Their ability to scale development environments and maintain high system usage has been noted as a significant strength. Overall, the sentiment indicates that EchoGlobal is a reliable partner for businesses seeking to innovate and enhance their gaming platforms. - 1 review for gaming industry - $50,000 – $199,999 avg. project cost - Sports Gaming Company (4.5/5, Feb 21, 2022): Echo is a sports gaming company’s software development partner. They provide backend development, DevOps, and Android development. [Read Full Review](https://clutch.co/go-to-review/echoglobal/11711) ##### Hospitality & leisure Experience EchoUA exhibits strong expertise in the Hospitality & leisure sector, particularly in enhancing digital platforms for vacation rentals. Clients appreciate their reliability, personable approach, and effective collaboration with existing teams. The ability to provide a dedicated developer at a competitive rate has resulted in improved app functionalities and user satisfaction. Overall, their commitment to client goals and successful communication makes them a valuable partner for businesses in the Hospitality & leisure industry. - 1 review for hospitality & leisure industry - $10,000 – $49,000 avg. project cost - Feature Dev for Travel Guide Platform (4.5/5, Apr 19, 2018): EchoUA supplements both internal staff and a third-party development team relative to a mobile web app. To date, they’ve completed a comprehensive Python- and Django-based app redesign and added new features. [Read Full Review](https://clutch.co/go-to-review/echoglobal/70406) ##### Telecommunications Experience EchoGlobal demonstrates significant expertise in the Telecommunications industry, particularly in providing flexible development resources for complex projects. Client feedback highlights their ability to enhance project delivery and manage concurrent tasks effectively. Their proactive approach, such as assigning dedicated project managers to navigate communication barriers, underscores their commitment to client satisfaction. Overall, EchoGlobal is viewed as a reliable partner that not only meets requirements but consistently seeks to improve collaboration and project outcomes. - 1 review for telecommunications industry - $10,000 – $49,000 avg. project cost - Augmented Python Development for Conference Company (4.0/5, Feb 14, 2017): EchoUA assigned Python and PHP developers to work with an in-house development team on a series of ongoing projects. Key features include real-time billing and user data aggregation. [Read Full Review](https://clutch.co/go-to-review/echoglobal/94174) ##### Software Experience EchoGlobal demonstrates strong expertise in providing skilled software engineers for financial services projects, receiving positive feedback for their rapid candidate sourcing and effective staffing solutions. Client reviews highlight their ability to support innovative projects with comprehensive team compositions, signaling a solid impact on project outcomes. Overall, EchoGlobal is well-suited for businesses in the Software industry seeking reliable talent to enhance project execution and deliver client-focused solutions. - 1 review for software industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Staff Augmentation for FinTech Company (5.0/5, Nov 6, 2019): Echo provided staff augmentation for a computer software company. The team provided developers for full-stack, backend, and frontend projects. [Read Full Review](https://clutch.co/go-to-review/echoglobal/80601) ##### Human Resources Experience EchoGlobal demonstrates strong expertise in the Human Resources industry, particularly in executive search and recruitment for technical positions. Clients appreciate their comprehensive approach and responsiveness, with feedback highlighting efficient project management and effective communication. Their ability to deliver qualified candidates swiftly and within budget has been pivotal in securing key placements, indicating a valuable impact for businesses seeking HR support. - 1 review for human resources industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Executive Search Consultancy (5.0/5, Oct 9, 2025): An executive search consultancy has hired EchoGlobal to recruit full stack developers and DevOps engineers for an end customer. The team has conducted market research and prequalified candidates. [Read Full Review](https://clutch.co/go-to-review/echoglobal/412228) ##### Information technology Experience EchoGlobal demonstrates robust expertise in the Information Technology sector, excelling in software development and staff augmentation. Clients highlight their responsiveness, professionalism, and effective communication, noting significant improvements in project outcomes. Their ability to adapt to client needs and deliver high-quality products is repeatedly praised. Overall, EchoGlobal is positioned as a reliable partner for organizations seeking skilled IT solutions, particularly in challenging timeframes or complex projects. - 3 reviews for information technology industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Development for Legal Software Company (5.0/5, Aug 20, 2019): Due to a lack of engineers, Echo was hired to provide software development services to a legal company that manufactures software. The team reworked the main product that compares documentation.  [Read Full Review](https://clutch.co/go-to-review/echoglobal/28077) - Staff Augmentation for IT Development Company (5.0/5, Jun 3, 2020): Echo augmented an internal staff of IT developers to create a marketing application.  [Read Full Review](https://clutch.co/go-to-review/echoglobal/103501) - Custom Software Dev for Software & IT Consulting Company (5.0/5, Jan 22, 2020): Echo creates software with a focus on the UX, implementing front-and backend development. The solution aids data gathering and study management.  [Read Full Review](https://clutch.co/go-to-review/echoglobal/122634) ##### Consulting Experience EchoGlobal has received positive feedback in the Consulting industry, highlighting their strong expertise in providing skilled developers and maintaining effective communication. Clients appreciate their ethical approach to recruitment and the high quality of candidates offered, which has fostered successful ongoing relationships. EchoGlobal's responsiveness and commitment to client needs further emphasize their strengths, making them a reliable choice for businesses seeking consulting services in web project management and recruitment. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for HR Data Consultancy (5.0/5, May 30, 2023): EchoGlobal provides frontend developers for an HR data consultancy. The developers work through end clients' web project-related tickets. [Read Full Review](https://clutch.co/go-to-review/echoglobal/204998) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight EchoGlobal's competitive pricing and strong value for money. For instance, a Director from United Consultants noted that EchoGlobal's pricing fit their budget and provided good value, leading to successful placements within budget. Similarly, an Executive Director at Low6 emphasized the cost-effectiveness of their services, which allowed for rapid team augmentation. Overall, the sentiment across reviews reflects satisfaction with the company's pricing structure and the quality of service received. [Read All Reviews](https://clutch.co/profile/echoglobal?verified=true#reviews) - $10,000 to $49,000 (6 reviews) - $50,000 to $199,999 (3 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Estonia (1 projects) - Lithuania (2 projects) - Monaco (1 projects) - United States (5 projects) - England (2 projects) This provider is fluent in 5 languages: - English - Ukrainian - Estonian - Polish - Turkish [View Reviews](https://clutch.co/profile/echoglobal?verified=true#reviews) --- ### [First Point Communications](https://clutch.co/profile/first-point-communications) #### 4.9 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Ensenada, Mexico #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Customer Service Outsourcing - 40% Sales Outsourcing - 10% Direct Marketing #### Company description First Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines. [Visit Website](https://firstpointco.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### High-quality work Clients consistently commend First Point Communications for their high-quality work and dedication to client success. One client noted their 'impressive quality of work' and 'dedication to client's success,' while another highlighted their 'ability to generate leads' effectively. Overall, the sentiment reflects strong satisfaction with the results achieved, including a significant increase in warm leads and a collaborative working relationship, demonstrating their commitment to delivering exceptional service. - Lead Generation for Telecommunications Company (5.0/5, Feb 26, 2022): They have an impressive quality of work and dedication to client's success. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/12126) - Appointment Setting for Technology Firm (5.0/5, Feb 29, 2020): From getting a handful of warm leads for the whole month, we very quickly reached a point where we were getting 10-15 warm/hot leads a week. Made all the sales reps busy which allowed for not only more closed deals but also for faster market alignment for our product strategies. Most impressive is their ability to generate leads. They do it really well. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/26853) #### Experience in 3 industries First Point Communications has demonstrated expertise in the Telecom, Energy, Real Estate, and IT Services industries. Clients reported exceptional lead generation and appointment setting capabilities, leading to significant sales increases, particularly in Real Estate (500% growth) and IT Services (10-15 warm leads per week). The overall sentiment across industries highlights their professionalism, collaborative approach, and commitment to client success, making them a strong fit for businesses seeking effective B2B lead generation strategies. [Read All Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) ##### Software Experience First Point Communications demonstrates strong expertise in the Software industry, particularly in lead generation for B2B technology vendors. Clients commend their dedication to delivering high-quality results and their collaborative approach, which fosters effective communication and adaptability. The involvement of the owner, Muneeb Khan, enhances the personal touch and accountability in project management. Overall, feedback indicates a positive sentiment, with clients reporting satisfaction and a strong potential for success in their software-related initiatives. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Telecommunications Company (5.0/5, Feb 26, 2022): First Point Communications generates leads for a telecommunications company. The vendor mainly provides cold calling services for them. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/12126) ##### Real estate Experience First Point Communications has demonstrated expertise in the real estate sector, particularly in outbound call center services for lead qualification. A client from Royal LePage Terrequity noted a remarkable 500% increase in sales due to their effective strategies in connecting with prospects and building rapport. The professionalism and hard work of their team have been highlighted as key strengths, making them a compelling option for real estate businesses seeking to enhance their sales pipeline. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outbound Call Services for Real Estate Agency (5.0/5, Apr 6, 2020): First Point Communications provided outbound call services for a real estate agency. Additionally, the team worked to generate leads, set appointments, and built relationships with clients. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/52556) ##### IT Services Experience First Point Communications demonstrates strong expertise in lead generation for the IT Services industry, particularly in appointment setting, cold calling, and email marketing. Clients highlight their effective strategies, resulting in a significant increase in qualified leads and engagement. The collaborative approach fosters seamless communication and a strong partnership. Overall, the positive sentiment underscores their reliability and ability to deliver impactful results, positioning them as a valuable choice for businesses seeking to enhance their sales outreach. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Appointment Setting for Technology Firm (5.0/5, Feb 29, 2020): A technology firm hired First Point Communications to handle appointment setting for its customers. They also pushed three different offerings on callers, trying to spur the discovery of new leads. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/26853) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with First Point Communications' value for money, often citing significant returns on investment. One client reported a 500% increase in sales, deeming the service "definitely worth the investment." Another highlighted their competitive pricing and reliability, noting they effectively generated 10-15 warm leads weekly. Overall, feedback indicates that the company provides quality services that align well with client needs, reinforcing a positive sentiment regarding cost effectiveness. [Read All Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - Canada (1 projects) - Ireland (1 projects) - United States (1 projects) This provider is available in 15 time zones: - Middle East Time (MET) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - New Zealand Standard Time (NST) This provider is fluent in 3 languages: - English - Portuguese - Spanish [View Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) --- ### [Smiles On Demand](https://clutch.co/profile/smiles-demand) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Sibulan, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Smiles On Demand is a customer support and sales services company, providing phone support, live chat, email inquiries, and outbound sales calls. They have consistently resolved customer support tickets in under three days, contributing to a 33% increase in customer satisfaction scores. The reviews reflect 100% positive feedback, highlighting their professionalism and effective project management. [Visit Website](https://smilesondemand.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Timely Clients consistently commend Smiles On Demand for their timely performance, highlighting that all customer support tickets were resolved in under three days. The CEO of Stash Property noted satisfactory project management, stating that the team delivers on time and communicates effectively. Overall, the sentiment surrounding timeliness is highly positive, with no suggested areas for improvement in this regard. #### Experience in 1 industry Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector. [Read All Reviews](https://clutch.co/profile/smiles-demand?verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided. [Read All Reviews](https://clutch.co/profile/smiles-demand?verified=true#reviews) --- ### [HKR.TEAM (Bespoke Global Teams)](https://clutch.co/profile/hkrteam-bespoke-global-teams) #### 5 out of 5 star rating (2 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 45% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description HKR (European EOR + Global Recruiter) specializes in Business Process Outsourcing, particularly in building teams for back office services such as customer service and administrative support. The company receives high praise for its culture fit and collaborative approach, with over 90% of the feedback highlighting positive customer service experiences and increased operational efficiency. [Visit Website](https://hkr.team/) #### Communicative Clients consistently praise HKR.TEAM for their communicative approach, highlighting the open and collaborative relationship established. One client noted the 'positive flow of communication' and prompt responses to needs, while another emphasized their 'proactiveness' and 'permanently' available contact via Slack. Overall, the sentiment reflects a strong appreciation for HKR's reliability and responsiveness, which contributed significantly to the success of their projects. - Customer Service Outsourcing for Operations Platform (5.0/5, Jun 22, 2023): HKR's team treats us as their partner and is very open and collaborative with us. There is an open and positive flow of communication between us, HKR, and their team that works with us daily. They are good about responding to our needs in a quick and straightforward manner. [Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210418) - Employee of Record Services for Software Company (5.0/5, Jun 20, 2023): They delivered on time, we're in contact permanently via Slack and they were really impressive with proactiveness. Their communication and reliability are definitely their A game. It also felt like I'm communicating with another US-based entity. They were culturally aligned 100%. [Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210216) #### 1 review mentions Back Office Outsourcing Customer Service Outsourcing for Operations Platform 5.0/5 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend support.  - 1 of 1 Back Office Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210418) #### Experience in 2 industries HKR.TEAM has demonstrated strong capabilities in the retail and software industries, receiving positive feedback for their expertise in building customer service teams and extending marketing operations. Clients praised their reliability, cultural alignment, and proactive communication. In retail, they effectively enhanced customer service operations, while in software, they successfully recruited marketing staff, showcasing an ability to deliver tailored solutions that meet specific client needs. Overall, sentiments are highly favorable for both sectors. [Read All Reviews](https://clutch.co/profile/hkrteam-bespoke-global-teams?verified=true#reviews) ##### Software Experience HKR.TEAM is praised for its expertise in recruiting and scaling marketing teams, effectively extending the client’s capabilities while maintaining cultural alignment. Clients highlight their reliability, proactive communication, and timely delivery of talent as key strengths. The seamless integration into existing workflows and the elimination of recruitment headaches are notable impacts. Overall, HKR.TEAM is well-regarded in the Software industry for providing valuable staffing solutions that enhance operational efficiency and drive business growth. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Employee of Record Services for Software Company (5.0/5, Jun 20, 2023): HKR provides employee of record services to a software company. They recruit marketing staff to augment the client's team, charge them a subscription fee for each talent, and manage all HR tasks. [Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210216) ##### Retail Experience HKR TEAM has received positive feedback in the Retail industry, particularly for their effective customer service team and operational support. Clients appreciate their alignment with company values, open communication, and the ability to enhance efficiency in back-office tasks. The Director of Brand Operations noted improved customer service experiences and successful team integration. Overall, HKR TEAM demonstrates expertise and a strong work ethic, making them a suitable partner for businesses seeking operational excellence in retail. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Operations Platform (5.0/5, Jun 22, 2023): HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend support.  [Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210418) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised HKR.TEAM for offering good value for the cost of their services. One client noted their decision was influenced by HKR's competitive pricing and alignment with company values. Another highlighted the absence of recruiting costs due to a subscription model, which streamlined their hiring process. Overall, the sentiment reflects satisfaction with the balance between quality and affordability, reinforcing HKR's reputation as a reliable partner in achieving business objectives. [Read All Reviews](https://clutch.co/profile/hkrteam-bespoke-global-teams?verified=true#reviews) --- ### [COLD CALL CREW (SMC-PRIVATE) LIMITED](https://clutch.co/profile/cold-call-crew-smc-private) #### 4.8 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 5% Call Center Services - 25% Customer Service Outsourcing - 10% Demand Generation Marketing - 10% Email Marketing - 5% Business Consulting - 25% Sales Outsourcing #### Company description COLD CALL CREW (SMC-PRIVATE) LIMITED is a Back Office Outsourcing company specializing in lead generation, appointment setting, and vendor onboarding. The reviews highlight their proficiency in Business Process Outsourcing, with 100% positive feedback emphasizing their seamless remote collaboration and responsiveness. Clients appreciate their alignment with company values and ability to deliver timely and effective solutions. [Visit Website](https://coldcallcrew.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Easy to work with The overall sentiment regarding the ease of collaboration with COLD CALL CREW (SMC-PRIVATE) LIMITED is highly positive. Clients noted that the team was a great cultural fit and praised their effective communication, particularly through virtual meetings and emails. One client specifically highlighted the expertise of the CEO, Hannan, stating it was a pleasure to work with him. The project management was also described as quite good, further reinforcing the sentiment of being easy to work with. #### 2 reviews mention Back Office Outsourcing Call Center Services for AI Receptionist Company 5.0/5 — COLD CALL CREW (SMC-PRIVATE) LIMITED provided call center services for an AI receptionist company. The team was responsible for booking demos and generating leads for the client's new business. - 2 of 2 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/cold-call-crew-smc-private/455282) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with COLD CALL CREW (SMC-PRIVATE) LIMITED's pricing and perceived value. One client noted, 'their pricing fit our budget, and they offered good value for cost.' Another stated, 'they are always responsive and quick at finding solutions,' reinforcing their cost-effectiveness. However, one review indicated concerns about the team's focus on payment rather than client success. Overall, feedback highlights a strong alignment of value and affordability, although some caution is advised regarding project outcomes. [Read All Reviews](https://clutch.co/profile/cold-call-crew-smc-private?verified=true#reviews) - Less than $10,000 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Australia (1 projects) - Canada (1 projects) - United States (5 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 5 languages: - English - Arabic - Urdu - Mandarin - German [View Reviews](https://clutch.co/profile/cold-call-crew-smc-private?verified=true#reviews) --- ### [Quant Solutions](https://clutch.co/profile/quant-solutions) #### 5 out of 5 star rating (2 reviews) - $50 - $99 average hourly rate - 2 - 9 employees - New York, NY #### Services Provided - Allocation of Expertise by Percentage - 25% Accounting - 35% Back Office Outsourcing - 40% Finance & Accounting Outsourcing (FAO) #### Company description Quant Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. The reviews highlight their effectiveness in maintaining organized financial records and providing strategic advice, with 100% positive feedback on their adaptability and collaborative approach. While communication occasionally needed improvement, their flexibility and commitment were consistently praised. [Visit Website](https://www.quantsolutions.co/) #### Timely Overall, client sentiment regarding timeliness is highly positive. One client noted that Quant Solutions consistently delivered work on time and was responsive to urgent issues, stating, "They did deliver items on time" and praised their quick turnaround. Another client emphasized their ability to stay on budget and complete tasks punctually, remarking on their reliability and attention to detail. This consistent feedback highlights Quant Solutions' commitment to timely project management and responsiveness to client needs. - Accounting & Bookkeeping for Documentary Production Company (5.0/5, Oct 23, 2025): Quant Solutions consistently stays on budget and delivers work on time. We have weekly meetings to review all aspects of accounting and strategy, and they are always responsive if any urgent issues arise. We used to meet in person, but after the COVID-19 pandemic, we became more comfortable with virtual meetings. [Read Full Review](https://clutch.co/go-to-review/quant-solutions/415377) #### 1 review mentions Back Office Outsourcing Financial Management Services for Cocktail Kit Manufacturer 5.0/5 — Quant Solutions provided financial management services for a cocktail kit manufacturer. The team kept the client's books in a clean and organized manner and liaised with accountants for tax filing purposes. - 1 of 1 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/quant-solutions/411191) #### Experience in 2 industries Quant Solutions has demonstrated strong expertise in the eCommerce and Media industries, receiving positive feedback for their meticulous bookkeeping and financial strategizing. In eCommerce, they supported complex revenue streams and provided valuable financial insights, leading to improved operational efficiency. In the Media sector, they adeptly managed project-based accounting, ensuring accurate budget tracking for documentary productions. Overall, sentiment across both industries is highly favorable, highlighting their reliability, attention to detail, and responsiveness. [Read All Reviews](https://clutch.co/profile/quant-solutions?verified=true#reviews) ##### Media Experience Quant Solutions has demonstrated robust expertise in managing the financial complexities of documentary filmmaking, particularly for companies like Sarah Colt Productions. Clients commend their reliable project accounting, meticulous attention to detail, and responsiveness, which significantly alleviates the financial burdens of production. The company is praised for its thorough budgeting and expense tracking, enabling clients to prioritize projects effectively. Overall, their deep understanding of the media industry's unique financial demands positions them as an invaluable partner for businesses in this sector. - 1 review for media industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Accounting & Bookkeeping for Documentary Production Company (5.0/5, Oct 23, 2025): Quant Solutions provides accounting and bookkeeping services for a documentary production company. The team is responsible for assisting the client in managing their projects' budgets and financial needs. [Read Full Review](https://clutch.co/go-to-review/quant-solutions/415377) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with Quant Solutions' cost-effectiveness and value for money. One client noted that their investment ranged between $200,000 and $1,000,000 since 2016, highlighting the substantial return through efficient project management and financial oversight. Another client emphasized the company's flexibility and willingness to adapt to changing needs, demonstrating that the services provided were well worth the expense. Overall, feedback reflects a strong sentiment of trust and reliability in the company's pricing and service quality. [Read All Reviews](https://clutch.co/profile/quant-solutions?verified=true#reviews) - $200,000 to $999,999 (1 reviews) --- ### [Assistring LLC](https://clutch.co/profile/assistring) #### 5 out of 5 star rating (16 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Shah Faisal Town, Pakistan #### Services Provided - Allocation of Expertise by Percentage - 10% AI Agents - 30% Back Office Outsourcing - 20% Call Center Services - 30% Customer Service Outsourcing - 10% HR Outsourcing #### Company description Assistring LLC is a Business Process Outsourcing (BPO) company specializing in back-office and customer service solutions, including multichannel support and call center operations. With a 100% positive feedback rate, clients commend their operational reliability, seamless multichannel support, and ability to enhance sales and customer satisfaction, making them a dependable strategic partner for remote back office solutions. [Visit Website](https://assistring.com/clutch) #### 2 reviews mention Back Office Outsourcing Back Office Outsourcing for Photography Studio 5.0/5 — Assistring LLC provides back office outsourcing services for a photography studio. The team has helped the client build a team of skilled salespeople who can convert a mix of leads into clients. - 2 of 2 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/assistring/437602) #### Experience in 6 industries Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries. [Read All Reviews](https://clutch.co/profile/assistring?verified=true#reviews) ##### Retail Experience Assistring LLC has received positive feedback from various retail clients, demonstrating expertise in call center operations and customer service enhancements. Notable strengths include their ability to improve customer satisfaction ratings, efficient multichannel support, and a strong commitment to aligning services with client brand values. Clients such as Media Markt and Krispy Kreme highlighted Assistring's effective communication and adaptability, showcasing their positive impact on operational efficiency and sales growth in the retail sector. - 6 reviews for retail industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Wholesale Retail Company (5.0/5, Oct 12, 2024): Assistring LLC provided call center services for a retail company. The team managed customer inquiries and processes inbound and outbound calls. [Read Full Review](https://clutch.co/go-to-review/assistring/321823) - Call Center Services for Party Goods Retailer (5.0/5, Oct 14, 2024): Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. [Read Full Review](https://clutch.co/go-to-review/assistring/322185) - Call Center Services for Clothing Retailer (5.0/5, Oct 18, 2024): Assistring LLC provided call center and customer service operations for a clothing retailer. The tasks included responding to client inquiries, supervising order processing, and 24/7 customer support. [Read Full Review](https://clutch.co/go-to-review/assistring/323446) - Customer Service & Call Center for Doughnuts Retailer (5.0/5, Oct 21, 2024): Assistring LLC provided call center and customer service outsourcing services for a doughnut retailer. The team analyzed the client's processes and developed unique solutions for their customer support. [Read Full Review](https://clutch.co/go-to-review/assistring/324281) - Customer Support & Call Center Services for Global Travel Co (5.0/5, Oct 22, 2024): Assistring LLC provided customer service outsourcing for a global travel company. The team analyzed customer service processes, identified areas for improvement, and offered call center and training services.  [Read Full Review](https://clutch.co/go-to-review/assistring/324685) - Call Center Services for Consumer Electronics Retailer (5.0/5, Feb 20, 2026): Assistring LLC provided call center services for a consumer electronics retailer. The team handled customer support across phone, email, and chat. They also manage back-office orders and payment processing. [Read Full Review](https://clutch.co/go-to-review/assistring/437597) ##### Real estate Experience Assistring LLC has demonstrated significant expertise in enhancing customer service operations within the real estate sector, particularly for companies like Downing that specialize in student accommodation. Their proactive management of call center services has led to improved response times and increased resident satisfaction. Clients commend their knowledgeable team, commitment to service, and effective communication. Overall, Assistring LLC is well-suited for real estate businesses seeking to optimize customer interactions and operational efficiency. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Student Accommodation Company (5.0/5, Oct 25, 2024): Assistring LLC provides call center services for a student accommodation company. Their tasks include managing inquiries, scheduling viewings, and handling resident feedback. [Read Full Review](https://clutch.co/go-to-review/assistring/325772) ##### Utilities Experience Assistring LLC has demonstrated substantial expertise in the Utilities industry, specifically in enhancing customer service operations for utility companies. One client noted significant improvements in customer satisfaction, reduced call wait times, and increased resolution rates. Their proactive approach to addressing high call volumes during service outages was particularly praised, highlighting their commitment to understanding client needs. Overall, Assistring LLC's effective project management and problem-solving capabilities position them as a valuable partner for utilities aiming to optimize customer service. - 1 review for utilities industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Utility Company (5.0/5, Oct 23, 2024): Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. [Read Full Review](https://clutch.co/go-to-review/assistring/325097) ##### Insurance Experience Assistring LLC has demonstrated significant expertise in the Insurance industry, particularly through their collaboration with GEICO. Their effective management of customer service operations resulted in increased customer satisfaction and demonstrated a deep understanding of industry-specific needs. Clients praised their commitment to quality service delivery, innovative techniques, and responsive communication. Overall, Assistring LLC is well-positioned as a reliable partner for businesses seeking to enhance customer engagement and service efficiency in the Insurance sector. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Insurance Services Company (5.0/5, Oct 17, 2024): Assistring LLC provided call center services for an insurance services company. The team handled customer inquiries, claims processing, policyholder support, follow-up calls, and retention. [Read Full Review](https://clutch.co/go-to-review/assistring/323140) ##### Consumer products & services Experience Assistring LLC demonstrates strong expertise in enhancing customer service and online engagement for businesses in the Consumer products & services industry. Clients report significant revenue increases and improved customer satisfaction due to their 24/7 support, effective communication, and tailored marketing solutions. The company's focus on professional service and innovative ideas has made a notable impact on client operations, positioning them as a valuable partner for businesses seeking to elevate their customer experience. - 1 review for consumer products & services industry - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing & Email Mktg for Wholesale Co (4.5/5, Oct 4, 2024): Assistring LLC has been hired by a wholesale company to provide customer service support through email, chat, and live calls. The team has also developed customer onboarding and email marketing templates. [Read Full Review](https://clutch.co/go-to-review/assistring/319888) ##### Hospitality & leisure Experience Assistring LLC has received positive feedback from clients in the Hospitality & Leisure industry, highlighting their expertise in enhancing customer service operations. The Boca Raton praised Assistring for increasing customer satisfaction and sales revenue through effective call center services, while Royal Nawaab commended their efficiency in reducing call drop rates. Overall, clients emphasize Assistring's strong communication, cultural fit, and ability to deliver tailored solutions, making them a valuable partner for businesses seeking to improve service quality in this sector. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Call Center & Customer Service for Private Resort (5.0/5, Oct 15, 2024): Assistring LLC provided call center services for a private resort. The team was responsible for addressing customer inquiries, solving issues, managing bookings and reservations, and offering technical support. [Read Full Review](https://clutch.co/go-to-review/assistring/322414) - Customer Service Outsourcing for Restaurant & Events Company (5.0/5, Apr 5, 2026): Assistring LLC provided customer service outsourcing for a restaurant and events company. The team was responsible for managing the client's inbound calls to help them reduce their call drop rate. [Read Full Review](https://clutch.co/go-to-review/assistring/447978) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects. [Read All Reviews](https://clutch.co/profile/assistring?verified=true#reviews) - $10,000 to $49,000 (12 reviews) #### Completed projects in 3 countries - Poland (1 projects) - United States (6 projects) - England (5 projects) This provider is available in 2 time zones: - Pakistan Lahore Time (PLT) - Eastern European Time (EET) This provider is fluent in 4 languages: - English - German - Hindi - Urdu [View Reviews](https://clutch.co/profile/assistring?verified=true#reviews) --- ### [SPLACE BPO](https://clutch.co/profile/splace-bpo) #### 4.9 out of 5 star rating (5 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% Sales Outsourcing #### Company description SPLACE BPO is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Reviews highlight their effectiveness in project management and communication, with 80% of feedback praising their proactive approach and adaptability. While minor performance issues were noted, 90% of clients commend their professional handling and innovative solutions. [Visit Website](https://splacebpo.com/) #### Efficient #### Experience in 4 industries SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success. [Read All Reviews](https://clutch.co/profile/splace-bpo?verified=true#reviews) ##### Education Experience SPLACE BPO has received positive feedback from clients in the Education industry, highlighting their effective project management and responsive support. Clients noted their ability to quickly adapt, provide innovative solutions, and maintain strong communication. The team's culture and engagement have also been praised, fostering a collaborative environment. Overall, SPLACE BPO demonstrates expertise in administrative support and customer service for educational organizations, making them a strong candidate for similar projects. - 2 reviews for education industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Online Education Company (4.5/5, Dec 18, 2024): SPLACE BPO provides customer support services for an online education company. The team manages incoming chats and tickets from school districts seeking to implement the client's solutions. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/338422) - BPO Services for Educational Consulting & Research Firm (5.0/5, Feb 11, 2025): An educational consulting and research firm has hired SPLACE BPO for their BPO services. The team currently provides administrative support for the client's in-person and virtual events. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/351383) ##### Automotive Experience SPLACE BPO has demonstrated expertise in the Automotive industry by effectively providing full-time agents for automotive service mystery shopping. Clients appreciate their responsive management, timely delivery, and efficient agent training processes. The positive feedback highlights SPLACE BPO's ability to meet deadlines and manage teams effectively, making them a strong fit for businesses seeking reliable support in gathering critical service pricing information. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Automotive Company (5.0/5, Dec 20, 2024): SPLACE BPO provides ongoing call center services for an automotive company. The team receives inbound calls, gathers specific service pricing, and enters information into the client's online system. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/338999) ##### Business services Experience SPLACE BPO has demonstrated significant expertise in managing sales-related tasks for business services clients, resulting in a remarkable 75% increase in sales for one client. Their strengths include effective communication, timely project delivery, and the ability to scale operations. While they occasionally faced challenges with rapid growth, their overall performance has garnered positive feedback, suggesting they are a strong candidate for businesses seeking reliable and impactful BPO solutions. - 1 review for business services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Sales Call Outsourcing Services for Business Services Co (5.0/5, Dec 17, 2024): SPLACE BPO provided sales call outsourcing services for a business services company. The team managed sales calls, created scripts and messaging for the outreach, and used the client's list of prospects. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/338235) ##### Home Services Experience SPLACE BPO has demonstrated significant expertise in the Home Services industry, particularly in customer service and technical support for home water filtration systems. Clients appreciate their efficiency and responsiveness, noting the seamless integration of their team into existing operations. With a focus on growth and skilled manpower, SPLACE BPO has proven to deliver timely results and maintain strong communication, making them a reliable partner for businesses seeking to enhance their service offerings. - 1 review for home services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service & Sales Outsourcing for Water Filtration Co (5.0/5, Dec 17, 2024): SPLACE BPO provides customer service and sales outsourcing services for a water filtration company. The team is also responsible for providing technical support. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/338180) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO. [Read All Reviews](https://clutch.co/profile/splace-bpo?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive SPLACE BPO is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Cloud Sourcing](https://clutch.co/profile/cloud-sourcing) #### 5 out of 5 star rating (5 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Miami, FL #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Cloud Sourcing is a Business Process Outsourcing (BPO) company specializing in Remote Office Support and Administrative Support Services. They have received overwhelmingly positive feedback, with all reviewers praising their cost-effective, timely, and high-quality service delivery. Clients highlight the seamless communication, efficiency in handling Back Office Services, and significant business growth experienced due to Cloud Sourcing's involvement. [Visit Website](https://cloudsourcing.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 3 reviews mention Back Office Outsourcing Back-Office Support for ABA Therapy Center 5.0/5 — Cloud Sourcing provides back-office support for an ABA therapy center. The team handles the client's billing process, patient scheduling, customer support, accounting, and bookkeeping. - 3 of 3 Back Office Outsourcing reviews are 5 stars - 3 new reviews for Back Office Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/cloud-sourcing/362922) #### Experience in 5 industries Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects. [Read All Reviews](https://clutch.co/profile/cloud-sourcing?verified=true#reviews) ##### Healthcare Experience Cloud Sourcing demonstrates strong expertise in the Healthcare sector, particularly in medical billing and customer support for ABA therapy providers. Clients commend their ability to streamline operations and enhance productivity, leading to significant cost savings. Feedback highlights exceptional communication and a seamless process, with timely project delivery. Overall, Cloud Sourcing is well-positioned to support Healthcare businesses seeking efficient and effective outsourcing solutions. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Support for ABA Therapy Center (5.0/5, Mar 26, 2025): Cloud Sourcing provides back-office support for an ABA therapy center. The team handles the client's billing process, patient scheduling, customer support, accounting, and bookkeeping. [Read Full Review](https://clutch.co/go-to-review/cloud-sourcing/362922) ##### Real estate Experience Cloud Sourcing has received positive feedback from a real estate client, emphasizing their expertise in sales support and administrative tasks. The client reported significant success, closing over $30 million in transactions, attributing this to the efficient back office team and timely project management. The strong value for cost and commitment to quality were highlighted as key strengths, making Cloud Sourcing a suitable partner for real estate businesses seeking to enhance operational efficiency and sales performance. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Warehouse Broker Co (5.0/5, Mar 13, 2025): Cloud Sourcing provides BPO services for a warehouse broker company. The team assists with inbound and outbound sales and handles all clerical and administrative work. [Read Full Review](https://clutch.co/go-to-review/cloud-sourcing/359423) ##### Transportation Experience Cloud Sourcing has demonstrated significant expertise in the Transportation industry, particularly through their work with Muscle Movers. The client reported a threefold growth following their engagement, attributed to improved customer support and marketing strategies. Key strengths include rapid response times, effective project management, and a partnership-oriented approach, all contributing to enhanced customer satisfaction. Their alignment with client values further solidifies their suitability for businesses seeking reliable support in the Transportation sector. - 1 review for transportation industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support, Sales & Mktg Services for Moving Company (5.0/5, Mar 7, 2025): Cloud Sourcing provides customer support, sales, and marketing services for a moving company. The team handles inbound calls, contact submission forms, scheduling, quotes, estimates, and digital ads. [Read Full Review](https://clutch.co/go-to-review/cloud-sourcing/357904) ##### Financial services Experience Cloud Sourcing has demonstrated significant expertise in the Financial services sector, particularly in driving sales growth for clients. One client, Ramp, reported a quadrupling of sales after engaging Cloud Sourcing's team of business development representatives. The company's strengths lie in its attentive management, commitment to client training, and prompt communication. Overall, clients express high satisfaction, indicating Cloud Sourcing's ability to effectively support financial services projects and enhance client outcomes. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Sales Outsourcing for Financial Software Development Firm (5.0/5, Feb 28, 2025): Cloud Sourcing provides sales outsourcing services for a financial software development firm. The team is responsible for training sales reps to identify prospective customers for sales. [Read Full Review](https://clutch.co/go-to-review/cloud-sourcing/356103) ##### Advertising & marketing Experience Cloud Sourcing has demonstrated significant expertise in the Advertising & Marketing industry, particularly in content marketing and customer support solutions. Clients praise their efficient project management, timely deliverables, and strong communication. The team’s ability to enhance operational efficiency while providing cost-effective solutions has led to measurable business growth. Overall, Cloud Sourcing is highly regarded for their professionalism and effective management, making them a valuable partner for businesses in need of marketing support. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office & Customer Service for Marketing Solutions Co (5.0/5, Feb 20, 2025): Cloud Sourcing provides back- and front-office support for a marketing solutions company. The team offers assistance for the client, including CRM scaling, content marketing, and customer support. [Read Full Review](https://clutch.co/go-to-review/cloud-sourcing/354082) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost. [Read All Reviews](https://clutch.co/profile/cloud-sourcing?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 5 cities - Miami, Florida (1 projects) - Teaneck, United States (1 projects) - Brooklyn, New York (1 projects) - New York City, New York (1 projects) - Salt Lake City, Utah (1 projects) [View Reviews](https://clutch.co/profile/cloud-sourcing?verified=true#reviews) --- ### [SAMSTAR ENTERPRISES](https://clutch.co/profile/samstar-enterprises) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - $50 - $99 average hourly rate - 2 - 9 employees - Pune, India #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 25% HR Outsourcing - 10% Other Digital Marketing - 25% Recruiting - 20% Recruitment Process Outsourcing #### Company description SAMSTAR ENTERPRISES is a Business Process Outsourcing company specializing in Back Office Services and Offshore Administrative Services. They have received overwhelmingly positive feedback, with clients praising their cost-effective operations and timely project delivery. Approximately 90% of reviewers highlight their trustworthiness and impressive work quality, though communication skills are noted as an area for improvement. [Visit Website](https://www.samstarconsultants.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Trustworthy SAMSTAR ENTERPRISES has received positive feedback regarding their trustworthiness, with clients noting their timely project delivery and straightforward communication. One client specifically highlighted their impressive quality of work and described them as 'very trustworthy.' Additionally, the company effectively built and managed a back-office team, demonstrating reliability in meeting project goals. Overall, the sentiment reflects a strong confidence in their integrity and operational capabilities. #### Reviewed 1 time in the past 6 months In the past six months, client feedback for SAMSTAR ENTERPRISES has been highly positive, highlighting their effective team-building capabilities and cost-efficient operations. One client noted the successful establishment of a 17-20 member back-office team in India, achieving savings of 3 to 5 times the standard market rate. Their project management was praised for timely deliveries, although some feedback suggested improvements in communication skills. Overall, clients found SAMSTAR trustworthy and aligned with their values. - 1 of 1 reviews is 5 stars - 1 new review for Back Office Outsourcing services - $200,000 – $999,999 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/samstar-enterprises?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Back Office Outsourcing Outsourced Staffing, HR/Back-Office for Real Estate Mktg Co 5.0/5 — SAMSTAR ENTERPRISES helped a real estate photography and marketing company build a back-office team in India. The team provided the client with video editors, 3D visual artists, customer support, and HR teams. - 1 of 1 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/samstar-enterprises/432496) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with SAMSTAR ENTERPRISES regarding cost-effectiveness and value for money. One review highlighted the company's ability to build a comprehensive team in India at a cost 3 to 5 times lower than the standard market rate, emphasizing their alignment with budgetary needs. The overall sentiment indicates that clients appreciate the quality of service delivered relative to the pricing, with remarks on their trustworthy and timely project management. [Read All Reviews](https://clutch.co/profile/samstar-enterprises?verified=true#reviews) - $200,000 to $999,999 (1 reviews) --- ### [Profusion Systems](https://clutch.co/profile/profusion-systems) #### 5 out of 5 star rating (4 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Downers Grove, IL #### Services Provided - Allocation of Expertise by Percentage - 10% API Development - 30% Custom Software Development - 5% AI Development - 10% Back Office Outsourcing - 10% Cloud Consulting & SI - 10% E-Commerce Development - 10% IT Strategy Consulting - 15% Mobile App Development #### Company description Profusion Systems is a versatile technology solutions provider, specializing in custom software development, cloud infrastructure, and API integration. The reviews indicate a consistent satisfaction with their project management and ability to meet deadlines, with a 100% positive feedback rate. Notably, 75% of reviewers highlighted their innovative problem-solving capabilities and ability to stay within budget constraints, emphasizing their reliability and resourcefulness in delivering complex projects. [Visit Website](https://www.profusionsystems.com) #### Flexible Clients have consistently praised Profusion Systems for their flexibility in adapting to various project requirements and technologies. One client highlighted their ability to deliver on time and on budget, regardless of project scope, stating, "They are flexible and have developed custom workforce solutions." Overall, the sentiment regarding flexibility is highly positive, with clients feeling supported and satisfied with the tailored solutions provided. - WordPress & Custom Software Dev for Dentists' Association (5.0/5, May 27, 2025): Profusion Systems has delivered on projects time and time again. No matter the scope, technology, or platform, they have the resources to support our IT needs. They are flexible and have developed custom workforce solutions to provide internal network support and create amazing mobile apps. They've always delivered on time and on budget. [Read Full Review](https://clutch.co/go-to-review/profusion-systems/377548) #### Experience in 3 industries Profusion Systems has demonstrated expertise across diverse industries including Food & Beverage, Nonprofit, and Retail. In Food & Beverage, they excelled in creating custom platforms and API integrations, enhancing operational efficiency. In the Nonprofit sector, they provided robust website support and cloud infrastructure, meeting project objectives without delay. Their work in Retail involved developing intricate applications that streamlined operations for large-scale food services. Overall, clients commend their responsiveness, project management, and ability to deliver tailored solutions effectively. [Read All Reviews](https://clutch.co/profile/profusion-systems?verified=true#reviews) ##### Food & Beverage Experience Profusion Systems demonstrates strong expertise in the Food & Beverage industry, particularly in developing custom ordering platforms and API integrations for food manufacturing. Clients appreciate their ability to create tailored solutions that streamline operations and enhance reporting capabilities. The responsiveness and effective communication of the team contribute to high satisfaction, with successful project outcomes including reduced paper use and improved order processing efficiency. Overall, Profusion Systems is well-regarded for delivering value within budget and on schedule. - 1 review for food & beverage industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - ERP & API Development for Food Servicing Company (5.0/5, Jun 4, 2025): Profusion Systems has developed a custom ordering platform for a food servicing company. The team has created custom API endpoints, built custom workflows within NetSuite, and integrated SuiteScript. [Read Full Review](https://clutch.co/go-to-review/profusion-systems/379669) ##### Nonprofit Experience Profusion Systems has demonstrated strong expertise in the Nonprofit sector, particularly through their responsive project management and ability to deliver customized IT solutions. Clients have praised their flexibility and thoroughness, noting successful outcomes in improving operational efficiency and data reliability. With a proven track record of meeting project goals on time and budget, Profusion Systems is well-regarded for their personalized attention and alignment with client values, making them a suitable partner for Nonprofit organizations seeking technology support. - 2 reviews for nonprofit industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Financial & IT Strategy Consulting for Real Estate Nonprofit (5.0/5, May 27, 2025): Profusion Systems provides NetSuite customization and configuration services for a real estate nonprofit. The team has evaluated the client's business requirements and recommended a system architecture. [Read Full Review](https://clutch.co/go-to-review/profusion-systems/377385) - WordPress & Custom Software Dev for Dentists' Association (5.0/5, May 27, 2025): Profusion Systems provided WordPress support for a dentists' association. The team implemented a database with an API frontend to support an ETL job to sync data with registration and accounting systems. [Read Full Review](https://clutch.co/go-to-review/profusion-systems/377548) ##### Retail Experience Profusion Systems has demonstrated significant expertise in the Retail industry, particularly in food service management. Clients have praised their ability to develop scalable applications that bridge operational gaps, enhance reporting, and improve compliance. Feedback highlights their strong project management skills, timely delivery, and adaptability to evolving requirements, resulting in substantial cost savings and operational efficiency. Their comprehensive DevOps and UI resources further solidify their strength as a partner in the Retail sector. - 1 review for retail industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - App Dev for Food Services Company (5.0/5, Aug 29, 2019): Profusion Systems built internal web applications to help scale management solutions and find in-depth performance details. They made new systems to track personnel, food orders, and menu distribution. [Read Full Review](https://clutch.co/go-to-review/profusion-systems/35052) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with Profusion Systems' pricing and value for money. One client noted that their 'pricing fit our budget' and highlighted 'good value for cost.' Another stated that Profusion 'delivered on time and on budget,' emphasizing the positive return on investment. Overall, clients appreciate the company's ability to provide high-quality solutions while remaining flexible and responsive, often exceeding expectations without escalating costs. [Read All Reviews](https://clutch.co/profile/profusion-systems?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive Profusion Systems is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Hexaware Technologies](https://clutch.co/profile/hexaware-technologies) - 10,000+ employees - Woodbridge Township, NJ #### Services Provided - Allocation of Expertise by Percentage - 5% Custom Software Development - 20% AI Development - 10% Back Office Outsourcing - 10% Cloud Consulting & SI - 10% Application Management & Support - 5% ERP Consulting and SI - 20% IT Managed Services - 5% Cybersecurity - 15% IT Strategy Consulting #### Company description Established in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence. [Visit Website](https://www.hexaware.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [Answer4u](https://clutch.co/profile/answer4u-0) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Nottingham , England #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 55% Call Center Services - 35% Customer Service Outsourcing #### Company description Answer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.answer-4u.com) --- ### [BELLSYSTEM24 VIETNAM](https://clutch.co/profile/bellsystem24-vietnam) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Ha Noi, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 20% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 10% Market Research #### Company description Phone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://bell24vietnam.vn?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-payment-processing) --- ### [XTENSOS](https://clutch.co/profile/xtensos) - $25,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dublin, Ireland #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 50% Employer of Record (EOR) Services - 5% HR Outsourcing - 5% Recruitment Process Outsourcing #### Company description XTENSOS is an Employer of Record (EOR) Services company established in 2014. The midsize team offers Employer of Record (EOR) Services and Back Office Outsourcing. [Visit Website](https://xtensos.com/) --- ### [Darshi Kasotia CPA PLLC](https://clutch.co/profile/darshi-kasotia-cpa-pllc) - $200 - $300 average hourly rate - 2 - 9 employees #### Services Provided - Allocation of Expertise by Percentage - 40% Accounting - 15% Back Office Outsourcing - 20% Financial Advising & Planning - 25% Fractional CFO Services #### Company description Established in 2007, Darshi Kasotia CPA PLLC is an Accounting company. The small team provides Accounting and Fractional CFO Services. [Visit Website](https://www.houstontxcpa.com?utm_source=clutch.co&utm_medium=referral) --- ### [Big Outsource](https://clutch.co/profile/big-outsource) #### 5 out of 5 star rating (52 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - San Pablo City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 20% Call Center Services - 40% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) #### Company description Big Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions. [Visit Website](http://www.bigoutsource.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Easy to work with Clients consistently describe Big Outsource as dependable and easy to work with, highlighting their professionalism and cultural awareness in communication. One client noted their impressive adaptability to educational nuances, which enhanced service quality. Additionally, they maintained clear communication through shared trackers and timely report delivery. Overall, the sentiment towards their ease of collaboration is overwhelmingly positive, reflecting a strong alignment with client needs and expectations. - Staffing & Back-Office Outsourcing for E-Commerce Company (5.0/5, Jul 24, 2025): Their ability to work fluently in both English and Spanish was a huge asset. We didn’t expect them to grasp educational nuances so quickly, but they adapted and made our service feel more premium. They’re dependable and easy to work with. [Read Full Review](https://clutch.co/go-to-review/big-outsource/392963) - Back Office Outsourcing for Visualization Studio (5.0/5, Sep 18, 2025): Their approach was straightforward but effective. My assistant was quick to ask clarifying questions whenever needed and always sent me a weekly summary so I knew what had been done. I never felt out of the loop. [Read Full Review](https://clutch.co/go-to-review/big-outsource/407090) #### 23 reviews mention Back Office Outsourcing Documentation & Transcription for Preservation Mgmt. Company 5.0/5 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom recordings. - 23 of 23 Back Office Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/big-outsource/386702) #### Experience in 13 industries Big Outsource has demonstrated expertise across diverse industries such as eCommerce, Information Technology, Healthcare, and Education. They excel in customer service and operational support, with clients highlighting improved responsiveness and efficiency. In eCommerce, their contributions led to faster customer response times and enhanced satisfaction. In IT and Healthcare, they significantly streamlined operations, enabling clients to focus on strategic initiatives. Overall sentiment is highly positive, indicating Big Outsource's adaptability and commitment to client success across various sectors. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) ##### Medical Experience Big Outsource has demonstrated strong expertise in the Medical industry, particularly in providing reliable support services for health consultation providers. Clients report significant improvements in operational efficiency, scalability, and cost savings. The responsive leadership and proactive communication from Big Outsource have been pivotal in ensuring seamless service delivery, even during unforeseen challenges. Overall, their commitment to exceptional customer service and understanding of client needs positions them as a valuable partner for businesses in the Medical sector. - 1 review for medical industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Support for Health Consultation Firm (5.0/5, Jul 19, 2023): Big Outsource provides ongoing customer support for a health consultation firm. [Read Full Review](https://clutch.co/go-to-review/big-outsource/217733) ##### Legal Experience Big Outsource has received positive feedback from clients in the legal industry, particularly for their ability to efficiently manage workloads and improve client service. An attorney noted their proficiency in drafting legal documents, assisting clients, and gathering essential information, resulting in the timely completion of settlement demands. Clients appreciate the company's strong project management, responsiveness, and cultural alignment, though there is a desire for improved applicant screening. Overall, Big Outsource is well-positioned to support legal firms seeking reliable outsourcing solutions. - 1 review for legal industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Legal Company (5.0/5, Jul 25, 2023): A legal company has hired Big Outsource for back-office outsourcing. They gather medical records and bills, draft demand letters, assist personal injury clients, and answer phone calls, among other tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219818) ##### Healthcare Experience Big Outsource demonstrates strong expertise in the Healthcare industry, particularly in optimizing operational workflows and enhancing data management. Client feedback highlights their ability to improve project throughput by 25% and enhance client satisfaction through well-structured SOPs. The responsiveness and thoughtful contributions of their virtual assistants were notably praised, indicating a strong alignment with healthcare providers' needs for efficiency and quality care delivery. Overall, Big Outsource appears to be a reliable partner for healthcare businesses seeking administrative support. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Aug 5, 2025): Big Outsource provided a healthcare company's virtual assistant services. The team entered contact data, tagged accounts, built automated workflows, transcribed voice notes, and created structured SOPs. [Read Full Review](https://clutch.co/go-to-review/big-outsource/395795) ##### Software Experience Big Outsource has demonstrated notable expertise in the Software industry, particularly in project management and operational efficiency. Clients praise their ability to improve client feedback response times significantly and maintain a high level of organization. Their understanding of branding, despite not being creative experts, adds value to their services. Overall, the sentiment is positive, highlighting their reliability, cultural fit, and commitment to delivering measurable outcomes, making them a strong candidate for businesses seeking software development support. - 1 review for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Software Company (5.0/5, Jul 30, 2025): Big Outsource provided virtual assistant (VA) services for a software company. The team organized the client's campaign timelines, assets, and client feedback and prepared weekly performance summaries. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394420) ##### Financial services Experience Big Outsource demonstrates strong expertise in the Financial services sector, as noted by clients who appreciated their bookkeeping and financial management capabilities. A client from a US-based accounting firm highlighted their impressive 99% accuracy and timely delivery, emphasizing the provider's professionalism and commitment to quality. Another client in fintech praised their ability to enhance engagement and manage operational tasks effectively, allowing for greater focus on strategic initiatives. Overall, client sentiment is highly positive, indicating Big Outsource as a reliable partner in the Financial services industry. - 2 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Bookkeeping Services for Accounting Firm (5.0/5, Jul 31, 2023): Big Outsource provides bookkeeping services to an accounting firm. Their tasks include recording the client's financial transactions, reconciling bank statements, and managing accounts payable and receivable. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221277) - VA & Back Office Outsourcing for FinTech Co (5.0/5, Jul 29, 2025): Big Outsource provided a virtual assistant for a fintech company. The team handled email triage, set up client meetings, helped prep weekly analytics reports, and drafted social media captions. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394114) ##### Other industries Experience Big Outsource has demonstrated notable expertise and effectiveness in the Other industries sector, particularly in data management and content enhancement. Clients commend their ability to efficiently handle tasks, reduce preparation time, and enhance the quality of deliverables. Feedback highlights their flexibility, responsiveness, and attention to detail, which have significantly improved operational efficiency. Overall, Big Outsource is regarded as a reliable partner, making them a strong candidate for businesses seeking quality outsourcing solutions in this industry. - 2 reviews for other industries industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry for E-Commerce Company (5.0/5, Jul 26, 2023): Big Outsource has provided data entry services for an e-commerce company. The team's responsibility has involved inputting manual data into the client's systems. [Read Full Review](https://clutch.co/go-to-review/big-outsource/220125) - Documentation & Transcription for Preservation Mgmt. Company (5.0/5, Jul 1, 2025): Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom recordings. [Read Full Review](https://clutch.co/go-to-review/big-outsource/386702) ##### Wellness & Fitness Experience Big Outsource has proven to be a valuable partner in the Wellness & Fitness industry, providing efficient administrative support that enhances client onboarding and financial accuracy. Clients commend their responsiveness and tailored communication, noting significant improvements in workflow efficiency. Their team's understanding of industry nuances contributes to a personalized approach, making them a strong choice for wellness and fitness startups seeking reliable operational support. - 1 review for wellness & fitness industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Support & Customer Service for Fitness Company (5.0/5, Jun 19, 2025): Big Outsource provided two part-time assistants for a fitness and wellness company. The team focused on financial tracking and documentation and handled client communication and calendar scheduling. [Read Full Review](https://clutch.co/go-to-review/big-outsource/383486) ##### Beauty Experience Big Outsource has demonstrated strong expertise in the Beauty industry, particularly in managing customer inquiries and product listings for clean beauty brands like True Botanicals. Clients have noted significant improvements in customer response times and overall satisfaction, with one review highlighting a boost in star ratings and returning buyers. The company excels in providing personalized support, matching VAs with relevant experience, thereby enhancing the client’s brand voice and customer engagement. Overall, Big Outsource appears to be a valuable partner for businesses in the Beauty sector. - 1 review for beauty industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Beauty Brand (5.0/5, Jun 14, 2025): Big Outsource provided customer support services for a clean beauty brand. They managed product listing revisions, responded to customer messages, followed up on reviews and feedback, and more. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381849) ##### Real estate Experience Big Outsource has demonstrated substantial expertise in the real estate industry, particularly in streamlining project management for clients like TN Homebuyers. Their support resulted in reduced turnaround times and enhanced communication, significantly easing operational chaos. Clients appreciate their reliability and adaptability, which allows for a harmonious integration with creative workflows. Overall, Big Outsource is well-regarded for providing valuable assistance that positively impacts efficiency and client satisfaction in real estate projects. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Video Editing Support for Real Estate Investment Company (5.0/5, May 20, 2025): Big Outsource provided ongoing video editing support for a real estate investment company. They organized the production schedule, followed up on approvals, and kept the client updated on project statuses. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375599) ##### Retail Experience Big Outsource has demonstrated significant expertise in the Retail industry, particularly in enhancing customer service and optimizing back office operations for ecommerce clients. A notable example includes their work with Everlane, where they improved customer satisfaction by 30% and reduced order processing time by 40%. Clients commend their agile project management, seamless integration, and commitment to partnership, indicating a strong fit for businesses seeking impactful outsourcing solutions. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for E-Commerce Retail Company (5.0/5, Aug 16, 2023): Big Outsource handles an e-commerce retail company's customer service. They've established a dedicated team of agents to manage customer inquiries, complaints, and support requests. [Read Full Review](https://clutch.co/go-to-review/big-outsource/225863) ##### Telecommunications Experience Big Outsource has received positive feedback from telecommunications clients, highlighting their expertise in enhancing customer support and streamlining billing processes. Clients appreciate their strong alignment with company values, effective project management, and swift response to needs, leading to measurable improvements in customer satisfaction and operational efficiency. Their commitment to customer service excellence positions them as a reliable partner for businesses in the telecommunications industry. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Telecommunications Company (5.0/5, Aug 5, 2023): Big Outsource provides customer and technical support operations services for a telecommunications company. They manage the billing and collection process and help fasten resolution times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222928) ##### Beauty & Cosmetics Experience Big Outsource has demonstrated significant expertise in the Beauty & Cosmetics industry, particularly in enhancing administrative efficiency and product information management for clients like IGK Hair. Clients appreciate their professional project management, timely delivery, and responsiveness to specific needs. The firm's commitment to understanding unique business requirements and delivering quality services has led to improved customer satisfaction, making them a strong candidate for businesses seeking reliable support in this sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Business & IT Consulting Services for Haircare Company (5.0/5, Aug 5, 2023): Big Outsource was hired to streamline a haircare company's administrative processes. The team oversees these functions, handles backend support, and manages product information to improve efficiency. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222915) ##### Consulting Experience Big Outsource has demonstrated strong expertise in the Consulting industry, particularly in data management for M&A projects. Clients commend their ethical alignment, effective communication, and timely delivery of services. The feedback highlights their commitment to client values and a supportive work culture, fostering a collaborative environment. Overall, sentiment is highly positive, indicating that potential clients can expect reliable and value-driven consulting support that aligns with their organizational goals. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Business Services for Mergers & Acquisitions Company (5.0/5, Jul 19, 2023): Big Outsource was hired by a mergers and acquisitions company to support their database project. The team has provided a data manager to conduct data research and provide useful insights for the project. [Read Full Review](https://clutch.co/go-to-review/big-outsource/218011) ##### Consumer Products Experience Big Outsource has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing operational efficiency for companies like Fit Organix. Clients praise their structured approach and adaptability, noting a 70% reduction in administrative workload and improved client satisfaction by 15%. Their commitment to timely deliverables and consistent communication has positioned them as a valuable partner for businesses seeking to streamline processes and focus on creative work, making them a strong fit for Consumer Products enterprises. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Organic Meal Delivery Firm (5.0/5, Sep 7, 2025): Big Outsource provided back-office support to an organic meal delivery firm. They managed client correspondence, drafted content for newsletters and email campaigns, and handled daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/403957) ##### Information technology Experience Big Outsource demonstrates strong expertise in providing virtual assistance across various sectors within the Information Technology industry. Clients have praised their ability to improve operational efficiency, such as reducing customer response times and organizing complex data systems. The overall sentiment is highly positive, highlighting their professionalism, initiative, and adaptability. Businesses seeking reliable support in customer service, data management, and administrative tasks may find Big Outsource to be an invaluable partner. - 3 reviews for information technology industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant for IT Co (5.0/5, Jun 12, 2025): Big Outsource provided two virtual assistants for an IT company. The team handled scheduling across multiple calendars, screened emails, and maintained a streamlined Google Drive system. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381438) - Customer Service Outsourcing for Data Platform (5.0/5, Aug 19, 2025): Big Outsource provided a full-time virtual assistant for a data platform. The assistant managed customer service queries on Amazon, tracked inventory, and updated product listings on Amazon and Shopify. [Read Full Review](https://clutch.co/go-to-review/big-outsource/399468) - Back Office Outsourcing for Visualization Studio (5.0/5, Sep 18, 2025): Big Outsource provided customer support outsourcing for a visualization studio. The team responded to customer emails, organized a folder system, logged data into spreadsheets, and cleaned up old records. [Read Full Review](https://clutch.co/go-to-review/big-outsource/407090) ##### eCommerce Experience Big Outsource has received positive feedback for their expertise in managing eCommerce operations, particularly in order processing, invoicing, and enhancing platform aesthetics. Clients commend their project management, timely delivery, and responsiveness to specific needs. Their bilingual capabilities and commitment to quality services significantly improve client satisfaction and operational efficiency, making them a strong candidate for businesses in the eCommerce sector seeking reliable support. - 3 reviews for ecommerce industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Back Office Support & Graphic Design for E-Commerce Platform (5.0/5, Jul 29, 2023): An e-commerce platform has hired Big Outsource to handle their order processing and invoicing processes. They also provide graphic design support for the client's product listings and promotional materials. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221001) - Staffing & Back-Office Outsourcing for E-Commerce Company (5.0/5, Jul 24, 2025): Big Outsource provided two part-time assistants for an e-commerce company. The staff helped the client with report creation, attendance tracking, and managing communication in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/big-outsource/392963) - Virtual Assistant Services for B2B E-Commerce Platform Co (5.0/5, Oct 15, 2025): Big Outsource provided virtual assistant services for a B2B e-commerce platform company. The team managed the client's emails, coordinated customer calls, proofread drafts, and helped prepare content calendars. [Read Full Review](https://clutch.co/go-to-review/big-outsource/413498) ##### Chemicals & Biotechnology Experience Big Outsource has received positive feedback from clients in the Chemicals & Biotechnology industry, particularly for enhancing customer service operations. Laleh Petrochemical Company noted a 40% reduction in response times and a 20% increase in customer satisfaction after collaborating with Big Outsource. The company's strengths include excellent project management, responsiveness, and a commitment to excellence. Their ability to tailor services to meet specific industry needs positions them as a strong fit for businesses seeking to improve customer support in this sector. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for Petrochemical Company (5.0/5, Jul 13, 2023): Big Outsource was hired to enhance the customer service operations of a petrochemical company. The team was responsible for streamlining customer support processes and optimizing response times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/216078) ##### Arts, entertainment & music Experience Big Outsource has received positive feedback from clients in the Arts, entertainment, and music industry for their exceptional customer service and strong project management capabilities. Clients appreciate their understanding of niche industry needs and responsiveness, highlighting effective communication and proactive problem-solving. Overall, their commitment to quality and ability to integrate seamlessly with teams makes them a strong candidate for projects within this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Driving Technology Company (5.0/5, Aug 4, 2023): Big Outsource provides customer support services for a driving technology company. The team manages customer queries, oversees the ticketing system, and coordinates back-office operations. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222337) ##### Education Experience Big Outsource has demonstrated strong expertise in the Education industry, particularly in enhancing operational efficiency for EdTech companies. Clients commend their professionalism, responsiveness, and cultural alignment. Notably, their data management services have significantly increased productivity and streamlined workflows. The company's commitment to high-quality service and effective project management further solidifies their reputation as a valuable partner for educational institutions seeking reliable support. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Data Entry Process Services for Educational Company (5.0/5, Aug 5, 2023): Big Outsource is responsible for managing the data entry process for an educational company's educational modules. They digitalize the content to streamline the workflow and enhance productivity. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222924) - Customer Service Outsourcing for EdTech Company (5.0/5, May 20, 2025): Big Outsource provides customer service support for an EdTech company. The team collaborates with the client as their internal customer service team to increase their customer service footprint. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375623) ##### Supply Chain, Logistics, and Transport Experience Big Outsource has received positive feedback from clients in the Supply Chain, Logistics, and Transport industry, particularly for their expertise in enhancing customer support and call center operations. Clients highlight their efficient project management, timely delivery, and strong alignment with company values. Notable improvements in customer satisfaction and response times indicate a significant impact on operational efficiency. Their ability to understand specific business needs and provide tailored solutions makes them a strong candidate for companies seeking reliable logistics outsourcing. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Logistics Company (5.0/5, Jul 23, 2023): Big Outsource provided call center services for a logistics company. They were tasked with processing orders, providing real-time shipment updates, and handling customer queries and inbound and outbound calls. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219024) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Big Outsource for their competitive pricing and exceptional value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality outcomes. One client noted a 30% improvement in turnaround time, attributing this success to the efficient support provided at a reasonable cost. Another emphasized the reliability and professionalism of their team, making it feel like an extension of their own operations. Overall, clients regard Big Outsource as a cost-effective solution that enhances operational efficiency. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) - $50,000 to $199,999 (15 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) --- ### [FBSPL- Fusion Business Solutions (P) Limited](https://clutch.co/profile/fbspl-fusion-business-solutions-p) #### 4.8 out of 5 star rating (103 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - New York, NY #### Services Provided - Allocation of Expertise by Percentage - 2% AI Consulting - 2% UX/UI Design - 25% Back Office Outsourcing - 2% Business Continuity Management - 2% Content Marketing - 3% Content Writing Services - 5% Customer Service Outsourcing - 8% Data Annotation Services - 20% Finance & Accounting Outsourcing (FAO) - 2% Financial Consulting - 2% Graphic Design - 2% Insurance Services & Brokers - 15% Business Consulting - 1% Performance Marketing - 2% Pay Per Click - 3% Search Engine Optimization - 2% Social Media Marketing - 2% Web Design #### Company description FBSPL- Fusion Business Solutions (P) Limited is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support. Reviewers consistently highlight their efficiency, accuracy, and alignment with client values, with 100% positive feedback on their timeliness and responsiveness. Their ability to streamline back-office tasks has been noted by multiple clients, enhancing operational efficiency. [Visit Website](https://fbspl.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Communicative The reviews for FBSPL- Fusion Business Solutions (P) Limited highlight a consistently positive sentiment regarding their communication. Clients frequently commend their proactive and timely updates, with remarks such as 'Very timely and communicative about time tasks will take' and 'The constant communication is great!' Additionally, clients appreciate their adaptability and responsiveness, stating, 'They’re responsive to our needs and seamlessly adjust to our requirements.' Overall, the feedback reflects a strong emphasis on effective communication throughout the client engagement process. - Customer Service & Back-Office Support for Insurance Company (5.0/5, Sep 30, 2024): They respond quickly and efficiently regarding their assigned tasks. Communication and acceptance of guidance/direction are most impressive. [Read Full Review](https://clutch.co/go-to-review/fbspl-fusion-business-solutions-p/318813) - Processing Support Services for Insurace Broker Company (5.0/5, Aug 1, 2024): They are also very responsive and communicate well. We have worked well together to set up the workflows to coincide with our workflows. [Read Full Review](https://clutch.co/go-to-review/fbspl-fusion-business-solutions-p/304558) - Qualified Reps & LinkedIn Marketing for Insurance Company (5.0/5, Mar 5, 2024): Our representative is backed up with a team and they have all been very responsive and attentive to our needs. Communication has been very good when scheduling and completing specific Audit/projects. [Read Full Review](https://clutch.co/go-to-review/fbspl-fusion-business-solutions-p/273493) - Recruitment Services for Staffing & Recruiting Firm (3.5/5, Mar 20, 2023): They're responsive to our needs and seamlessly adjust to our requirements. Their communication to client needs is impressive. [Read Full Review](https://clutch.co/go-to-review/fbspl-fusion-business-solutions-p/188503) - Recruitment Services for Talent Consulting Firm (4.5/5, Mar 9, 2023): Clear communication from all parties, open to learn the clients. They are client focused, and enjoy working with new businesses. [Read Full Review](https://clutch.co/go-to-review/fbspl-fusion-business-solutions-p/186010) #### 3 reviews mention Payment Processing Payment Processing Experience FBSPL - Fusion Business Solutions (P) Limited has received overwhelmingly positive feedback in the Payment Processing service sector, with 100% of reviews highlighting their expertise in back-office support and CRM assistance. Clients emphasize their effective project management and responsive communication, noting a strong cultural fit and good value for cost. Notable strengths include their team's training, ability to relieve staff workload, and timely delivery of services. Overall, FBSPL has demonstrated a significant positive impact on clients' operational efficiency. - 2 of 3 Payment Processing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/fbspl-fusion-business-solutions-p#review-368344) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Fusion Business Solutions (P) Limited's excellent value for money and competitive pricing. Many reviews emphasize that their services fit within budget constraints while delivering high-quality results. For instance, one client noted that FBSPL's pricing aligned perfectly with their financial expectations, leading to a successful partnership. Overall, the sentiment towards the company's cost and value proposition is overwhelmingly positive, with clients appreciating the balance of affordability and quality in the services provided. [Read All Reviews](https://clutch.co/profile/fbspl-fusion-business-solutions-p?verified=true#reviews) - $10,000 to $49,000 (29 reviews) - Less than $10,000 (20 reviews) - $50,000 to $199,999 (7 reviews) #### Completed projects in 3 countries - Canada (7 projects) - United States (75 projects) - England (2 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/fbspl-fusion-business-solutions-p?verified=true#reviews) --- ### [Smart Solutions](https://clutch.co/profile/smart-solutions-1-0) #### 5 out of 5 star rating (21 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Employer of Record (EOR) Services - 80% Recruiting #### Company description Smart Solutions is a recruitment and HR services provider that excels in swiftly and efficiently sourcing top-tier professionals, particularly in tech and IT domains. Praised for their professionalism and cultural alignment, they boast a 100% success rate in fulfilling challenging recruitment needs. Approximately 90% of reviewers commend their rapid communication and expert project management, highlighting their ability to deliver significant time and resource savings. [Visit Website](https://smart-hr.com.ua/?utm_source=clutch) #### Accessible Clients consistently praised Smart Solutions for their accessibility and communication. One client noted the 'fast and comfortable communication' with their managers, highlighting that they were 'always available' and kept informed throughout the process. Another review emphasized the 'human touch and customer focus' of the team, indicating that the account manager was 'available every time when he was needed.' Overall, the sentiment reflects a strong appreciation for the company's commitment to being accessible and responsive. - Recruiting Services for Global Software Vendor (5.0/5, Sep 25, 2023): The project management was excellent as well, as they were always available and kept us informed of the progress. To be honest, we did not expect such a level of service, particularly the comfort of interaction and speed of work. [Read Full Review](https://clutch.co/go-to-review/smart-solutions-1-0/235417) - Recruitment & Back Office Support for Game Dev Studio (5.0/5, Aug 30, 2022): Our account manager was available every time when he was needed. We also had weekly sync call to check our progress. I like the human touch and customer focus. [Read Full Review](https://clutch.co/go-to-review/smart-solutions-1-0/156030) #### Experience in 6 industries Smart Solutions has demonstrated significant expertise in various industries, including IT services, advertising and marketing, financial services, and gaming. Clients commend the company's efficiency in recruitment, exceptional communication, and tailored service delivery, achieving swift hiring of qualified professionals. Overall sentiment is positive, highlighting strengths in project management and alignment with company cultures, making Smart Solutions a strong fit for clients in need of recruitment and HR support across diverse sectors. [Read All Reviews](https://clutch.co/profile/smart-solutions-1-0?verified=true#reviews) ##### Human Resources Experience Smart Solutions demonstrates strong expertise in the Human Resources industry, particularly in recruitment and talent acquisition. Clients commend their ability to facilitate effective partnerships and deliver results swiftly. The feedback highlights their professionalism and the fruitful collaboration experienced, resulting in knowledge exchange and project success. Overall sentiment is positive, suggesting that Smart Solutions is a reliable partner for organizations seeking to enhance their workforce through strategic HR initiatives. - 1 review for human resources industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Specialist Search & Partnership for Recruitment Agency (5.0/5, Nov 25, 2022): Smart Solutions works with a recruitment company in partnership with the goal of gaining new customers and profits. The team helps the firm find specialists in different countries.  [Read Full Review](https://clutch.co/go-to-review/smart-solutions-1-0/168952) ##### Software Experience Smart Solutions has received positive feedback from clients in the software industry, highlighting their expertise in recruitment and project management. Clients commend their efficient communication, deep understanding of organizational culture, and ability to deliver qualified candidates swiftly. Their professional approach, accuracy in project estimation, and commitment to client satisfaction contribute to a high level of trust and success. Overall, Smart Solutions is recognized as a reliable partner capable of enhancing software development teams and achieving project goals effectively. - 3 reviews for software industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Software Development Company (5.0/5, Dec 20, 2022): Smart Solutions' Node.js and mobile app developers augmented a software development firm's team. They helped the client adopt a desktop service to the app by writing the codes based on the provided concept. [Read Full Review](https://clutch.co/go-to-review/smart-solutions-1-0/172760) - Employee Leasing for Software Development Firm (5.0/5, Mar 14, 2023): Smart Solutions provided employee leasing services to a software development firm. The vendor analyzed the project, gave the client recommendations, and estimated the number of employees needed for the project. [Read Full Review](https://clutch.co/go-to-review/smart-solutions-1-0/187050) - Recruiting Services for Global Software Vendor (5.0/5, Sep 25, 2023): A global software vendor hired Smart Solutions for recruiting services. After discussing the client's requirements, the service provider was responsible for finding qualified candidates to fill roles.  [Read Full Review](https://clutch.co/go-to-review/smart-solutions-1-0/235417) ##### Advertising & marketing Experience Smart Solutions demonstrates strong expertise in the Advertising & marketing sector, providing effective staffing solutions for specialized roles. Clients commend their prompt candidate sourcing and project management. Positive feedback highlights their ability to understand hiring needs and deliver qualified professionals efficiently, thus significantly impacting project success. Overall, Smart Solutions is regarded as a reliable partner for businesses seeking strategic talent acquisition in the digital marketing landscape. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Digital Marketing Company (5.0/5, Oct 28, 2022): Smart Solutions helped a digital marketing agency find seven specialists to work on their project. The team asked the firm about their requirements. Their resources started searching for specialists from there. [Read Full Review](https://clutch.co/go-to-review/smart-solutions-1-0/164240) - Recruitment Services for SEO Company (5.0/5, Mar 10, 2023): Smart Solutions provided recruitment services for an SEO company, helping them find a middle-level and a senior-level specialist. The team sourced different-level candidates and presented them to the client. [Read Full Review](https://clutch.co/go-to-review/smart-solutions-1-0/186140) ##### Other Industry Experience Clients in the Other Industry sector have praised Smart Solutions for their swift and efficient tech recruitment services. Notably, a CEO emphasized the company's ability to quickly identify suitable candidates, demonstrating strong expertise in understanding client needs. The professionalism of their HR team and the seamless communication throughout the process have contributed to positive outcomes, with new hires aligning well with company values. Overall, Smart Solutions exhibits strengths in delivering impactful recruitment solutions tailored for the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Recruitment Services for Digital Marketing Company (5.0/5, Dec 7, 2022): Smart Solutions was hired by a digital marketing company for recruitment services. They helped the client find five specialists for their project in a short period of time. [Read Full Review](https://clutch.co/go-to-review/smart-solutions-1-0/170741) ##### Business services Experience Smart Solutions has garnered positive feedback in the Business services industry for its efficient recruitment services, particularly in tech and customer support sectors. Clients highlighted the company's rapid response time and extensive candidate pool, enabling swift placements that meet diverse skill requirements. The overall sentiment reflects satisfaction with the company's expertise and commitment to understanding client needs, making Smart Solutions a strong partner for businesses seeking specialized talent in a timely manner. - 2 reviews for business services industry - 2 reviews are 5 stars - Unknown avg. project cost - HR Services for Outsourced Contact Center (5.0/5, Aug 12, 2022): Smart Solutions HR provider presented several resources to supplement a contact center's needs for specified specialists. The team continues to deliver highly qualified professionals for various projects. [Read Full Review](https://clutch.co/go-to-review/smart-solutions-1-0/153832) - Human Resources for SEO Company (5.0/5, Dec 2, 2022): An SEO company engaged with Smart Solutions to find two PPC specialists, two SEO experts, and a team leader. The team conducted market research and offered qualified candidates following the project discussion. [Read Full Review](https://clutch.co/go-to-review/smart-solutions-1-0/169950) ##### Financial services Experience Smart Solutions has demonstrated significant expertise in the financial services industry by efficiently filling key roles such as CIO for financial institutions. Clients commend their ability to quickly understand business needs and deliver suitable candidates, enhancing IT operations to align with organizational goals. The overall sentiment reflects satisfaction with their responsive communication and effective workflow, indicating Smart Solutions as a reliable partner for financial services firms seeking to strengthen their leadership and operational efficiency. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Support for Financial Institution (5.0/5, Sep 29, 2022): Smart Solutions HR provider helped a financial institution find a suitable candidate for the CIO position. Based on the client's criteria, the team provided a list of qualified candidates for interviews. [Read Full Review](https://clutch.co/go-to-review/smart-solutions-1-0/160321) ##### Gaming Experience Smart Solutions has demonstrated strong expertise in supporting gaming companies through efficient team expansion and office setup. Clients praise their comprehensive service offerings and a customer-centric approach, highlighting swift project execution and consistent communication. Their ability to address specific needs in team structure and workspace arrangement has resulted in successful outcomes, making them a compelling partner for businesses in the gaming industry seeking reliable HR solutions. - 1 review for gaming industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Recruitment & Back Office Support for Game Dev Studio (5.0/5, Aug 30, 2022): Smart Solutions HR is helping a game development studio set up their new office by creating a comfortable workspace and managing back office tasks. They're also recruiting additional members for the company. [Read Full Review](https://clutch.co/go-to-review/smart-solutions-1-0/156030) ##### Logistics & Supply Chain Experience Smart Solutions has demonstrated significant expertise in the Logistics & Supply Chain industry by effectively supporting SYNEX Logistics in building a proficient IT team for internal applications. The client praised their professionalism, flexibility, and comprehensive service package, which included recruitment, accounting support, and project management. This collaboration resulted in optimized efficiency and quick project execution, enhancing the client's operational focus. Overall, the positive feedback indicates Smart Solutions is a suitable partner for businesses seeking to improve their logistics operations. - 1 review for logistics & supply chain industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Outsourcing & Managed IT Services for Logistics Company (5.0/5, Aug 4, 2022): A logistics company partnered with Smart Solutions HR for outsourcing and managed IT services. The team filled in 15 vacancies to support the client with hardware, software, space rental, and accounting needs. [Read Full Review](https://clutch.co/go-to-review/smart-solutions-1-0/152751) ##### IT Services Experience Smart Solutions has received positive feedback from clients in the IT Services industry, highlighting their expertise in recruitment process improvement and bookkeeping support. Clients appreciate their responsiveness and effective communication, which contribute to successful project outcomes such as reduced recruitment campaign times and automated bookkeeping processes. While some clients note that their services are not the cheapest, the consensus is that the quality delivered justifies the investment, making them a strong contender for businesses seeking reliable IT solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Recruiting & Bookkeeping Services for Software Dev Company (5.0/5, Mar 3, 2023): Smart Solutions provides recruiting and bookkeeping support for a software development company. They've automated bookkeeping and optimized the recruitment process, including research and interviewing. [Read Full Review](https://clutch.co/go-to-review/smart-solutions-1-0/184328) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Smart Solutions as offering good value for money, with many emphasizing the high quality of service relative to the cost. For instance, one CEO noted, "their approach is on a high level" and highlighted the efficiency in hiring, stating, "we would have saved even more time and money if we had approached Smart Solutions sooner." Another client appreciated the "good value for cost," indicating satisfaction with the pricing. Overall, the sentiment reflects a strong alignment between cost and the quality of services provided. [Read All Reviews](https://clutch.co/profile/smart-solutions-1-0?verified=true#reviews) - Less than $10,000 (7 reviews) - $10,000 to $49,000 (5 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - Czech Republic (1 projects) - Ukraine (14 projects) - United States (1 projects) This provider is available in 1 time zone: - Eastern European Time (EET) This provider is fluent in 5 languages: - Czech - English - Hebrew - Polish - Ukrainian [View Reviews](https://clutch.co/profile/smart-solutions-1-0?verified=true#reviews) --- ### [HelpSquad](https://clutch.co/profile/helpsquad) #### 5 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Doylestown, PA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing #### Company description HelpSquad is a Business Process Outsourcing company that specializes in providing 24/7 customer service and virtual office support. Their services, praised by 100% of reviewers, include effective communication, strategic support, and unique reporting. Clients like BigMouthSurvey commend HelpSquad for enhancing revenue growth and reducing customer churn by delivering timely administrative support services. [Visit Website](https://helpsquad.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bundle-bpo) #### Personable Clients consistently commend HelpSquad for their personable service and personalized approach. One client highlighted the 'personalized level of service' and the willingness to adapt to changing needs, emphasizing the company's commitment to client satisfaction. Overall, the sentiment regarding HelpSquad's personable nature is highly positive, with no reported areas for improvement, indicating a strong alignment with client expectations. - Call Center Staff Aug for Higher Education Institution (5.0/5, Jul 24, 2025): The distinction here is their personalized level of service and broad technical depth for the cost. [Read Full Review](https://clutch.co/go-to-review/helpsquad/393011) #### 1 review mentions Back Office Outsourcing Customer Service & Sales Support for Survey Kiosk Company 5.0/5 — HelpSquad provides 24/7 customer service to a survey kiosk manufacturer's enterprise-level customers via phone, email, and chat. The team also manages sales executives' calendars and procures prospect lists. - 1 of 1 Back Office Outsourcing reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helpsquad/272611) #### Completed projects in 9 cities - New Orleans, Louisiana (1 projects) - Rochester, Minnesota (1 projects) - San Diego, California (1 projects) - Lexington, Kentucky (1 projects) - Oak Brook, Illinois (1 projects) - Lawrenceville, New Jersey (1 projects) - Hatboro, Pennsylvania (3 projects) - Quakertown, Pennsylvania (1 projects) - Souderton, Pennsylvania (1 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 3 languages: - English - Filipino - Spanish [View Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) #### 3 fixed price Back Office Outsourcing packages Virtual Assistant Hourly Service Hire virtual assistants for your business for as low as $7.50 per hour. HelpSquad VAs can handle any type of role from customer service to bookkeeping and social media marketing. Whether part-or full-time and 1 VA or 100, HelpSquad will find incredible talent to fit your needs. The prices below are starting points of any outsourcing discussion. --- ### [Satellite Office](https://clutch.co/profile/satellite-office) #### 4.5 out of 5 star rating (1 reviews) - 1,000 - 9,999 employees - Sydney, Australia #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% HR Outsourcing - 10% IT Staff Augmentation #### Company description Satellite Office is a Business Process Outsourcing provider specializing in Offshore Administrative Services and Remote Office Support. The company excels in recruitment, HR management, and administrative support, receiving 100% positive feedback for its efficiency, transparency, and communication. Their services have enabled clients to significantly reduce overhead costs and improve operational efficiency, demonstrating their commitment to becoming a genuine partner. [Visit Website](https://www.satelliteoffice.com/lp-clutch-offshoring-solutions/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-payment-processing) #### Great project management Clients have praised Satellite Office for their excellent project management capabilities, noting their efficient onboarding process and quick resolution of issues. One client highlighted that new staff were onboarded promptly, and communication was consistently effective, with transparency and attention to detail being key strengths. This positive feedback underscores the company's commitment to being a reliable partner rather than just a service provider, enhancing overall client satisfaction in project management. #### 1 review mentions Payment Processing Payment Processing Experience Satellite Office has received predominantly positive feedback in the Payment Processing service sector, with over 90% of clients expressing satisfaction. Clients commend the firm's expertise in recruitment and HR management, noting significant cost efficiencies and enhanced operational capacity. Many reviewers emphasize Satellite Office's transparency, effective communication, and project management skills as key strengths. Overall, their partnership is viewed as beneficial, fostering growth and operational focus for clients, while maintaining strong support throughout the engagement. - 0 of 1 Payment Processing reviews is 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/satellite-office#review-303661) #### 1 review mentions Back Office Outsourcing Back Office Outsourcing for AdTech Company 4.5/5 — Satellite Office provides offshore recruiting and HR management services for an adtech company. The team is in charge of recruiting, training, onboarding, and continuously managing staff members for the client. - 0 of 1 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/satellite-office/303661) #### Very responsive Satellite Office is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Welsend](https://clutch.co/profile/welsend) #### 4.9 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Wei Fang Shi, China #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 10% CRM Consulting and SI - 50% Customer Service Outsourcing #### Company description Welsend is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support. They consistently deliver high-quality service, with reviews praising their superior project management and professionalism. Approximately 80% of reviews highlight their effective staffing solutions, although some suggest improvement in hiring capabilities. The company is noted for its reliable Remote Office Support and Offshore Back Office solutions. [Visit Website](https://www.welsend.com) #### Unique expertise Clients have expressed high satisfaction with Welsend's unique expertise in customer service solutions, highlighting their ability to provide stability and meet staffing requirements effectively. Positive feedback emphasizes the competence and accountability of the management team, as well as the overall quality of service delivery. One client noted Welsend's longstanding reputation as an award-winning vendor, reinforcing their expertise in data security management and professionalism. However, there is a suggestion for improvement in their hiring capabilities. - Customer Service Team Support for Bike Share Company (5.0/5, Mar 3, 2022): The management team is competent and accountable, showcasing their ability to handle projects efficiently. This level of professionalism ensures that all aspects of the project are managed effectively. Their superior delivery highlights their unique expertise in project management. [Read Full Review](https://clutch.co/go-to-review/welsend/12466) #### 2 reviews mention Back Office Outsourcing Call Center Services for Airline 5.0/5 — Welsend had sent 300 staff members to provide call center services for an airline. These included project managers, operation managers, floor supervisors, team managers and more.  - 2 of 2 Back Office Outsourcing reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/welsend/13201) #### Experience in 5 industries Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors. [Read All Reviews](https://clutch.co/profile/welsend?verified=true#reviews) ##### Telecommunications Experience Welsend has demonstrated substantial expertise in the Telecommunications industry, specifically in enhancing sales and customer engagement. Their meticulous project management resulted in a 10% monthly sales increase and a 90% issue resolution rate within 48 hours. Clients appreciate Welsend's flexibility, attention to detail, and responsiveness to evolving project needs, making them a strong candidate for telecommunications businesses seeking to improve service delivery and customer satisfaction. - 1 review for telecommunications industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Telecommunications Company (5.0/5, Dec 11, 2023): Welsend provides ongoing call center services for a telecommunications company. The team is responsible for call activity reports, sales data, training, and QC reporting. [Read Full Review](https://clutch.co/go-to-review/welsend/255153) ##### Government Experience Welsend has demonstrated exceptional expertise in supporting government services, particularly in providing 24/7 contact center operations. Their professionalism, operational efficiency, and commitment to service have garnered positive feedback, emphasizing their role as an integral extension of government hotline teams. Clients appreciate their dedicated agents' tireless efforts and caring approach, highlighting Welsend's strong alignment with the unique requirements of the government sector. Overall, their established presence and adaptability make them a solid choice for potential government clients. - 1 review for government industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Government Hotline Team (5.0/5, Mar 4, 2022): A government hotline team has collaborated with Welsend for call center services. The team provides 24-hour customer service support and is responsible for a particular hotline to professionally handle traffic.  [Read Full Review](https://clutch.co/go-to-review/welsend/12587) ##### Transportation Experience Welsend has received positive feedback from clients in the Transportation industry, emphasizing their expertise in customer service solutions. One client highlighted their role in stabilizing customer service operations for a bike-sharing business, noting superior delivery and a competent management team. The company's ability to meet staffing requirements and quality objectives has been particularly praised, making them a reliable partner for ongoing projects. Areas for improvement include hiring capabilities, but overall sentiment remains highly favorable. - 1 review for transportation industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service Team Support for Bike Share Company (5.0/5, Mar 3, 2022): Welsend has provided customer service team support services for a bike share company. They've handled operations, training, and quality management. [Read Full Review](https://clutch.co/go-to-review/welsend/12466) ##### Manufacturing Experience Welsend has demonstrated strong expertise in supporting manufacturing clients, effectively addressing challenges such as staffing balance and cost efficiency. Clients commend Welsend for their professionalism, project management capabilities, and responsiveness to feedback. Their ability to provide flexible solutions during peak seasons and maintain ongoing relationships highlights their impact in the manufacturing sector. Overall, Welsend is viewed as a reliable partner, though there is room for improvement in service level management. - 2 reviews for manufacturing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Post-Sales Team Customer Support for Electronics Company (4.0/5, Feb 15, 2022): Welsend provides post-sales services for an electronics company. This includes email, SMS, and phone support. [Read Full Review](https://clutch.co/go-to-review/welsend/11331) - Staffing Support & Analytics for Manufacturing Company (5.0/5, Feb 15, 2022): Welsend provides staffing and data analytics services for an electronics manufacturing company. They have provided the support resources and a management team that handles 30 agents. [Read Full Review](https://clutch.co/go-to-review/welsend/11332) ##### Hospitality & leisure Experience Welsend has received positive feedback from clients in the Hospitality & leisure industry, particularly for their professionalism, rapid execution, and high-quality service. A general manager from HRS Group praised their expertise in technical support and effective communication, which contributed to a smooth implementation of crucial services. Clients appreciate Welsend's competent management and the overall value they provide, making them a strong candidate for businesses seeking reliable partners in the Hospitality & leisure sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Outbound Call Support for Hotel Chain (5.0/5, Feb 15, 2022): Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. [Read Full Review](https://clutch.co/go-to-review/welsend/11330) #### 4.2 out of 5.0 rating for cost What Clients Have Said Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions. [Read All Reviews](https://clutch.co/profile/welsend?verified=true#reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [Acquire Intelligence](https://clutch.co/profile/acquire-intelligence) #### 4.6 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 12% AI Consulting - 10% AI Development - 35% Back Office Outsourcing - 12% Call Center Services - 18% Customer Service Outsourcing - 5% Business Consulting - 8% Sales Outsourcing #### Company description Acquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability. [Visit Website](https://acquire.ai) #### Timely Clients have consistently praised Acquire Intelligence for their timely service delivery. One reviewer noted that the provider meets deadlines proficiently, attributing this efficiency to their simple structure. Another highlighted the quick response times, stating they often receive assistance in seconds. Overall, the sentiment surrounding timeliness is positive, although there is a suggestion for improvement in reducing wait times and increasing the availability of customer service representatives. - Calling Services for Nonprofit (4.5/5, Dec 24, 2017): This service meets deadlines proficiently because of its simple structure. Everyday, this service gives preference to the customer, which is always right, in a timely manner possible. They respond very quickly when talking to customers, often in a matter of seconds. [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/37131) #### Experience in 3 industries Acquire Intelligence has demonstrated strong expertise in industries such as hospitality, leisure, and various other sectors, primarily through their efficient inbound and outbound call handling services. Clients praised their quick response times, cost-saving capabilities, and the quality of customer service. The overall sentiment reflects satisfaction across industries, with particular commendation for their ability to streamline operations and enhance customer interactions, making them a suitable choice for businesses seeking to improve communication and operational efficiency. [Read All Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews) ##### Other industries Experience Acquire Intelligence has garnered positive feedback from clients in the Other industries sector, highlighting their expertise in inbound and outbound services. Clients appreciate the provider's quick response times and efficiency, resulting in significant cost savings and improved operational focus. Notable strengths include proficient customer service and the ability to enhance data management processes. Overall, their commitment to quality and customer satisfaction positions them as a strong candidate for businesses seeking reliable outsourcing solutions. - 3 reviews for other industries industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Calling Services for Nonprofit (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/37131) - Customer-based Phone Support for Business Service (5.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/136631) - Telemarketing for Consumer Products Company (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/137257) ##### Hospitality & leisure Experience Acquire Intelligence demonstrates strong expertise in the Hospitality & leisure industry, particularly in handling high volumes of inbound and outbound calls. Clients appreciate their efficiency, fast response times, and the cost savings they provide, with one client noting a monthly savings of $1,500. The provider's telemarketing capabilities have been positively highlighted, making them a reliable choice for businesses seeking to improve their communication efficiency and customer service in this competitive sector. - 1 review for hospitality & leisure industry - $50,000 – $199,999 avg. project cost - Telemarketing for Hospitality Industry Firm (4.0/5, Aug 18, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/137400) ##### Other Industry Experience Acquire Intelligence has demonstrated significant expertise in customer service within the Other Industry sector. Clients highlight their responsibility, communication skills, and ability to enhance customer service processes, resulting in substantial cost savings of up to $150,000 monthly. Their commitment to quality service has fostered long-term partnerships since 2010. While there is a suggestion for increasing staff capacity, overall sentiment reflects strong satisfaction, making them a viable option for businesses seeking effective inbound services. - 1 review for other industry industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer-based Phone Support for Business Service (5.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/136631) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Acquire Intelligence as offering good value for money, highlighted by competitive pricing structures such as package deals and billing by the minute. One client noted savings of $1,000 monthly with a rate of one cent per minute, while another emphasized a $150,000 monthly savings. However, some reviews suggested a desire for better pricing options. Overall, clients appreciate the efficiency and fast response times, indicating a strong return on investment. [Read All Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 cities - New York City, New York (1 projects) - Scarsdale, New York (1 projects) - Staten Island, New York (1 projects) - Boston, Massachusetts (1 projects) [View Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews) --- ### [SureCall Contact Centers](https://clutch.co/profile/surecall-contact-centers) #### 4.8 out of 5 star rating (13 reviews) - $5,000+ minimum project size - $50 - $99 average hourly rate - 250 - 999 employees - Calgary, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 60% Call Center Services - 20% Customer Service Outsourcing #### Company description SureCall Contact Centers is a call center service provider offering solutions such as message management, call overflow handling, customer service support, and helpdesk management. The overall feedback is mostly positive, with 100% of the reviewers highlighting their timely delivery, responsiveness, and effective communication. Many clients (approximately 75%) emphasize their flexibility and ability to seamlessly integrate with client operations, while a significant number (around 80%) appreciate their quick problem-solving capabilities and high-quality service. [Visit Website](http://surecallcc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### High-quality work Clients have consistently praised SureCall Contact Centers for their high-quality work and commitment to partnership. One client noted a significant reduction in ticket resolution time and recognized SureCall's adaptability during challenging circumstances. Another client highlighted that SureCall exceeded revenue targets by 25%, attributing this to their exceptional service quality and responsiveness. Overall, feedback reflects a strong sentiment towards SureCall's dedication to delivering effective solutions and continuous improvement. - BPO & Voice Services for National Hockey Organization (4.0/5, Nov 13, 2020): The biggest factor has been their commitment to being our partner rather than just a service provider. They’re invested in this process and have shown great care in providing both quality work and continuous improvement. I truly believe that we’re an important account for them because they understand the gravity of working with a major body like ours. We’re a widely recognizable brand. The work that they do is a direct reflection on our organization, and they take that responsibility seriously. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/114156) - Call Center Services for Contractor & Risk Mgmt Company (5.0/5, May 9, 2024): SureCall has helped us exceed our revenue targets by 25% year-to-date. Overall, their work quality is great. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/287809) #### Reviewed 1 time in the past 6 months In recent reviews, clients have expressed high satisfaction with SureCall Contact Centers, particularly highlighting their timely delivery and effective communication. One client from Simco Management praised their fast service and the successful management of employee messages. Overall, the sentiment reflects a strong positive experience, with no suggested areas for improvement noted by clients, indicating a solid alignment with project needs. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/surecall-contact-centers?sort_by=date_desc&verified=true#reviews) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight SureCall Contact Centers' competitive pricing and overall value for money. One client noted, 'we chose them because their pricing fit our budget,' while another emphasized, 'great value for cost.' Reviewers appreciate the flexibility and responsiveness of the team, often stating that they deliver quality service that justifies the investment. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with both the cost-effectiveness and the quality of service provided. [Read All Reviews](https://clutch.co/profile/surecall-contact-centers?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Very responsive SureCall Contact Centers is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Emapta](https://clutch.co/profile/emapta) #### 4.7 out of 5 star rating (3 reviews) - 10,000+ employees - Mandaluyong, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 15% Call Center Services - 5% Engineering - 25% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting - 25% IT Staff Augmentation #### Company description Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners. [Visit Website](http://www.emapta.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reliable Emapta has received positive feedback regarding their reliability, particularly from the CEO of LifeDNA, who emphasized their ability to meet expectations and provide necessary support for team productivity. The client noted, "Emapta definitely provides great service and wonderful working spaces," highlighting their effectiveness in communication and attention to client needs. Overall, the sentiment reflects a strong trust in Emapta as a dependable partner for offshore services, despite minor suggestions for improvement. - BPO Services for Health Company (4.0/5, Nov 11, 2020): Emapta has been able to deliver and meet our expectations. Their working environment has helped increase my team’s productivity and efficiency at work. When COVID-19 started, they also helped us in our transition to a remote working system. [Read Full Review](https://clutch.co/go-to-review/emapta/111587) #### Experience in 3 industries Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and genetics. Clients in healthcare praised their ability to reduce development costs while maintaining quality, resulting in rapid patient acquisition. In the energy sector, Emapta excelled in assembling talented teams, enhancing operational flexibility. For the genetics industry, they provided essential human resource management and a conducive work environment, boosting team productivity. Overall, feedback indicates a strong sentiment of satisfaction, highlighting Emapta's adaptability and effective communication. [Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews) ##### Healthcare Experience Emapta demonstrates strong expertise in the Healthcare industry, particularly in project development and marketing support for medical practices. Clients appreciate their timely communication, competitive pricing, and ability to understand complex challenges. One notable success included a fully booked clinic within eight weeks of opening, showcasing their effective marketing strategies. Overall, Emapta's diverse team and proactive approach make them a valuable partner for healthcare organizations seeking to enhance operational efficiency and patient engagement. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Website Dev for Health Care Provider (5.0/5, Oct 25, 2020): EMAPTA provided website development services for a health care company. The team handled the design and development of the project. [Read Full Review](https://clutch.co/go-to-review/emapta/96999) ##### Other Industry Experience Emapta has demonstrated significant expertise in supporting companies within the Other Industry, particularly in talent acquisition and human resources. Clients have praised their ability to provide skilled personnel, conducive work environments, and responsive communication. The overall sentiment is favorable, with emphasis on Emapta's capacity to enhance productivity and adapt to client needs, although minor improvements in attendance tracking and banking partnerships were noted. This positions Emapta as a reliable partner for businesses seeking operational support and growth. - 1 review for other industry industry - Unknown avg. project cost - BPO Services for Health Company (4.0/5, Nov 11, 2020): EMAPTA provides ongoing BPO services for a health company. The team provides human resources management, payroll, employee benefits, amenities, technical support, and a lot more. [Read Full Review](https://clutch.co/go-to-review/emapta/111587) ##### Energy & natural resources Experience Emapta demonstrates strong expertise in the Energy & natural resources sector, providing essential support in assembling engineering teams quickly and effectively. Clients, such as Solectric Australia, commend Emapta for sourcing top talent, significantly enhancing operational flexibility and competitiveness. The positive sentiment surrounding their collaboration emphasizes Emapta's transparency and reliability, making them a valuable partner for businesses seeking to strengthen their workforce and adapt to market demands. - 1 review for energy & natural resources industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Office Based Services for Electrical & Electronic Mfr. (5.0/5, Oct 9, 2020): EMAPTA provided virtual assistant services for an electrical/electronic manufacturer based in Australia. The team provides offshore support for the client, the most recent one is to create an engineering dept. [Read Full Review](https://clutch.co/go-to-review/emapta/83262) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Emapta for their competitive pricing and excellent value for money. One client noted their ability to reduce development costs while maintaining quality, stating Emapta was 'price competitive to other companies considered.' Another emphasized the transparency and efficiency Emapta provided, which contributed to their business growth. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and the quality of services rendered. [Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - Australia (2 projects) - United States (1 projects) This provider is available in 7 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) This provider is fluent in 5 languages: - English - French - German - Japanese - Spanish [View Reviews](https://clutch.co/profile/emapta?verified=true#reviews) --- ### [VSynergize](https://clutch.co/profile/vsynergize) #### 4.6 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 10% Generative AI - 20% Robotics Process Automation #### Company description VSynergize is a sales outsourcing and telemarketing company that excels in delivering tailored sales strategies and call center services. Across multiple reviews, the company is praised for its effective project management, with over 80% of clients noting increased sales and lead generation. Clients appreciate their deep industry understanding and responsiveness, although some suggest more frequent progress updates could enhance their service. [Visit Website](https://vsynergize.com/) #### Easy to reach Clients have consistently praised VSynergize for their accessibility and responsiveness. One client noted that they received a reply in less than an hour after initial contact, highlighting the company's commitment to communication. Additionally, feedback emphasized the seamless workflow and real-time updates provided by the team, which contributed to a highly effective collaboration. Overall, the sentiment regarding ease of communication with VSynergize is overwhelmingly positive, reinforcing their reputation as a reliable partner. - Sales Development Services for Research Company (5.0/5, Jun 10, 2020): They have an outstanding workflow — the process I have been through with this team has been seamless. I always know real time what is going on with their efforts and opportunities they push my way. Extremely responsive to any questions I have. [Read Full Review](https://clutch.co/go-to-review/vsynergize/108473) #### Experience in 4 industries VSynergize has demonstrated robust expertise across various industries including food, information technology, telecommunications, and consulting. Clients from the food sector praised their deep industry knowledge and attention to detail, yielding a significant increase in sales. In IT, they effectively scaled sales development resources, achieving a high volume of qualified leads. Telecommunications firms reported strong teamwork and new business generation capabilities. Overall, feedback indicates that VSynergize excels in sales outsourcing and customer engagement, making them a strong candidate for companies in these sectors. [Read All Reviews](https://clutch.co/profile/vsynergize?verified=true#reviews) ##### Publishing Experience VSynergize demonstrates strong expertise in the Publishing industry through their tailored sales strategies and effective market analysis. Clients have noted their commitment to quality and responsiveness, leading to significant improvements in sales revenue. Their deep understanding of industry dynamics positions them as a capable partner for businesses seeking to expand their reach and enhance customer satisfaction. Overall, client feedback reflects a positive sentiment towards their performance and impact, making VSynergize a valuable choice for Publishing industry projects. - 1 review for publishing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing for Food Company (5.0/5, Jul 24, 2023): VSynergize was hired to manage sales outsourcing for a food company. They performed market analysis, created sales strategies, and monitored and managed the sales team. [Read Full Review](https://clutch.co/go-to-review/vsynergize/219150) ##### Consulting Experience VSynergize has demonstrated significant expertise in the Consulting industry, particularly in sales optimization and lead generation. Clients commend their strong project management, timely delivery, and commitment to understanding business needs, which fosters effective, customized solutions. A notable outcome includes a 35% increase in sales within six months of collaboration. Overall, sentiment is positive, indicating that potential clients seeking tailored consulting services may find VSynergize a suitable partner for their projects. - 1 review for consulting industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing & Call Center Support for Consulting Firm (5.0/5, Jul 20, 2023): To acquire more leads, a consulting firm hired VSynergize for their sales outsourcing and call center services. The team reached out to potential customers, handled customer inquiries, and provided support. [Read Full Review](https://clutch.co/go-to-review/vsynergize/218269) ##### Telecommunications Experience VSynergize has demonstrated strong expertise in the Telecommunications industry, particularly in outbound services and telemarketing solutions. Clients have praised the company's stable and effective teamwork, highlighting significant savings in both time and costs. The provider's ability to generate new business and address customer issues has been positively noted, making VSynergize a suitable choice for companies seeking reliable support in their telecommunications efforts. - 1 review for telecommunications industry - $10,000 – $49,000 avg. project cost - Telemarketing Solutions for Telecommunications Service (3.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/vsynergize/25249) ##### Transportation Experience VSynergize has demonstrated significant expertise in the Transportation industry, focusing on improving operational efficiency through their outbound services. Clients have praised their ability to enhance employee roles, saving both time and costs. Overall sentiment reflects high satisfaction, with testimonials highlighting their reliability and ease of use. This indicates that VSynergize may be an excellent fit for businesses seeking to optimize customer outreach and operational processes in the Transportation sector. - 1 review for transportation industry - Less than $10,000 avg. project cost - Appointment Setting for Transportation Company (4.5/5, Aug 16, 2017): [Read Full Review](https://clutch.co/go-to-review/vsynergize/137300) ##### Other Industry Experience VSynergize demonstrates significant expertise in outbound services, particularly within the Other Industry sector. Clients report enhanced operational efficiency and commend the company’s adherence to specific guidelines. Their customer support is highlighted as a key strength, contributing to a seamless service experience. Overall, feedback reflects a positive sentiment, with clients appreciating the time and cost savings achieved through collaboration, making VSynergize a strong candidate for businesses seeking reliable outbound solutions. - 1 review for other industry industry - $50,000 – $199,999 avg. project cost - Customer Verification for Department Vice President (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/vsynergize/137879) ##### Information technology Experience VSynergize demonstrates strong expertise in the Information Technology sector, particularly in sales development and lead generation. Clients praise their prompt communication, effective workflows, and ability to deliver qualified leads, resulting in measurable successes. Their global outreach and balanced pricing strategy further enhance their appeal. Overall, the positive sentiment from clients indicates that VSynergize is a reliable partner for businesses seeking to accelerate their sales efforts in the IT industry. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Development Services for Research Company (5.0/5, Jun 10, 2020): VSynergize offered sales and marketing support, including creating messaging for an email campaign, researching a target market, as well as conducting calls and scheduling appointments with a list of contacts. [Read Full Review](https://clutch.co/go-to-review/vsynergize/108473) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have expressed a positive sentiment regarding VSynergize's cost-effectiveness, noting that while they are not the cheapest option available, their pricing structure is designed with client needs in mind, providing good value for money. One client highlighted that their proposal was appealing compared to competitors, stating, "They weren’t the cheapest, but they weren’t the most expensive." Another client mentioned significant savings, estimating a monthly reduction of nearly $15,000, underscoring the company's ability to deliver substantial financial benefits. [Read All Reviews](https://clutch.co/profile/vsynergize?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 2 countries - Türkiye (1 projects) - United States (5 projects) [View Reviews](https://clutch.co/profile/vsynergize?verified=true#reviews) --- ### [Pexly](https://clutch.co/profile/pexly) #### 4.8 out of 5 star rating (22 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Amsterdam, Netherlands #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 45% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Pexly is a customer service outsourcing company known for providing efficient and high-quality support across various industries, including automotive, cosmetics, and technology. The company receives overwhelmingly positive feedback, with clients praising their project management skills, rapid response times, and ability to align with company cultures. Approximately 100% of reviews highlight the dedication and flexibility of Pexly’s team, emphasizing their value for cost and excellent communication. [Visit Website](https://pexly.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Hard working Client feedback highlights Pexly's strong work ethic and dedication, noting their employee's diligence and can-do attitude as key strengths. The client emphasized that the Pexly team member became integral to their operations, enabling them to manage a higher volume of requests and reduce churn. Overall, the sentiment regarding Pexly's hard-working nature is overwhelmingly positive, with clients appreciating their commitment to project timelines and learning. #### Experience in 8 industries Pexly has demonstrated expertise across various industries, including Automotive, Retail, Hospitality, and Education. Clients consistently highlight their strengths in customer service, efficient project management, and effective communication. In the Automotive sector, they excelled in language support and productivity, while in Retail, they improved customer experience and sales processes. Overall, Pexly received positive feedback for their adaptability and the quality of service provided, making them a suitable partner for organizations in these sectors. [Read All Reviews](https://clutch.co/profile/pexly?verified=true#reviews) ##### Retail Experience Pexly has demonstrated significant expertise in providing customer service solutions tailored for the Retail industry. Clients praised their high-quality responses and the ability to seamlessly integrate into existing workflows, enhancing customer satisfaction. The agency’s flexibility in scaling services, along with their efficient recruitment and training processes, has led to notable improvements in service levels and operational efficiency. Overall, feedback highlights Pexly as a valuable partner capable of meeting the dynamic needs of Retail businesses. - 4 reviews for retail industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Services for Online Marketplace (5.0/5, Mar 25, 2022): Pexly is providing remote customer support services to an online marketplace through written communication. In addition, they provide analytics and help the client modify and optimize their existing scripts. [Read Full Review](https://clutch.co/go-to-review/pexly/2211) - Customer Service for Apparel Manufacturer (5.0/5, Mar 30, 2022): An apparel manufacturer has been outsourcing customer service agents from Pexly. The agents manage the website's Zendesk and provide chat support on evenings and weekends on top of regular business hours.   [Read Full Review](https://clutch.co/go-to-review/pexly/14649) - Customer Support for Online Phone Accessories Retailer (4.0/5, Aug 29, 2022): Pexly provides ongoing customer support services for an online retailer. Their main task is to handle any customer inquiries and requests on a regular basis.  [Read Full Review](https://clutch.co/go-to-review/pexly/155977) - Outsourced Support & Sales Services for Gift Card Company (5.0/5, Jan 17, 2024): Pexly provides outsourced customer support and sales agents for a gift card company. The agent’s tasks include communicating with the client’s customers through email and phone and providing product support. [Read Full Review](https://clutch.co/go-to-review/pexly/262101) ##### IT Services Experience Pexly demonstrates strong expertise in providing customer support services tailored for the IT sector, particularly in software sales. Clients appreciate their cost-effective solutions and efficient project delivery, highlighting their strict management and coaching of agents as a notable strength. The company's ability to extend support beyond traditional time zones has been positively received, indicating a significant impact on customer satisfaction and operational efficiency. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Software Company (5.0/5, Oct 8, 2024): Pexly provides customer service support to a software company. The team answers questions from leads and end customers in the US about purchasing and subscribing to the client's software. [Read Full Review](https://clutch.co/go-to-review/pexly/320608) ##### Automotive Experience Pexly has demonstrated significant expertise in the Automotive industry, particularly in enhancing productivity and customer support. Clients appreciate their efficient project management and ability to handle multilingual communication, which aligns well with the diverse needs of automotive businesses. The positive sentiment is reflected in their ability to deliver quality solutions within budget, making them a strong candidate for companies seeking reliable partners in this sector. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Automotive Company (5.0/5, Apr 8, 2024): Pexly provides customer service support for an automotive company. They're responsible for answering customer requests through voice calls, chat, and email. [Read Full Review](https://clutch.co/go-to-review/pexly/280816) ##### Beauty & Cosmetics Experience Pexly demonstrates strong expertise in the Beauty & Cosmetics industry, particularly in enhancing customer experience and providing specialized agents. Clients appreciate their commitment to understanding specific needs, efficient project management, and quick turnaround in hiring skilled personnel. Feedback highlights Pexly's professionalism, flexibility, and ability to maintain high customer satisfaction scores. Overall, they are viewed as a valuable partner for beauty brands seeking reliable support in customer engagement and operational efficiency. - 2 reviews for beauty & cosmetics industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Beauty & Cosmetics Co (5.0/5, Jul 31, 2023): Pexly has helped a beauty and cosmetics company hire outsourced agents for foreign language projects and support. These agents are in charge of answering emails, social media messages, and ad comments. [Read Full Review](https://clutch.co/go-to-review/pexly/221299) - Customer Surpport Services for Cosmetic Products Company (4.0/5, Jan 2, 2024): Pexly provides customer support services for a cosmetic products company. The team is responsible for answering customer inquiries via email, messenger, phone, and WhatsApp. [Read Full Review](https://clutch.co/go-to-review/pexly/258811) ##### Software Experience Pexly has received positive feedback from clients in the Software industry, highlighting their strong cultural fit and cost-effective solutions. Clients appreciate their efficient recruitment processes and commitment to employee development through training initiatives. The company's attentive support and consistent availability have solidified their reputation as a reliable partner. Overall, Pexly's expertise in recruitment and employee development positions them as a strong contender for businesses seeking growth in the Software sector. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Women's Safety App Provider (5.0/5, Mar 13, 2023): Pexly helps a women's safety app provider find and hire customer success managers. They also conduct courses and lessons on behalf of the client to develop their employees' skills. [Read Full Review](https://clutch.co/go-to-review/pexly/186588) ##### Hospitality & leisure Experience Pexly has demonstrated strong expertise in enhancing customer support for the Hospitality & Leisure industry, as noted by their work with The Cauldron, a themed bar operating multiple venues. The client praised Pexly for their efficient project management, resulting in shorter response times and higher customer satisfaction. Their flexibility in dealing with diverse operational challenges across time zones further underscores their strengths, making them a suitable partner for businesses seeking to elevate service quality in the Hospitality & Leisure sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services & Support for Wizard-Themed Bar (5.0/5, Apr 21, 2023): Pexly provides call center services for a wizard-themed bar. The team handles inbound emails and calls for the client. They've also helped the client set up, hire, and train their own customer support team. [Read Full Review](https://clutch.co/go-to-review/pexly/196536) ##### Consumer Products Experience Pexly demonstrates strong expertise in enhancing customer service for the Consumer Products industry. Clients highlight their effective communication, responsiveness, and tailored support, which significantly improve customer satisfaction. One client emphasized Pexly's ability to provide quick response times, leading to a positive impact on the customer experience. The provider's commitment to understanding and adapting to client's needs positions them as a valuable partner for companies seeking to elevate their customer service operations. - 1 review for consumer products industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support for Product Dev Company (5.0/5, Feb 27, 2023): Pexly provides customer service and customer support for a product development company. They have been available from 9 to 5, delivering customer support via phone and messages. [Read Full Review](https://clutch.co/go-to-review/pexly/182947) ##### Education Experience Pexly has demonstrated exceptional expertise in the Education sector, particularly in managing webinars and online events. Clients appreciate their quick project initiation and effective staffing, with one client noting a 100% reply rate to inquiries during events. The overall sentiment is positive, highlighting Pexly's ability to provide dedicated resources and excellent project management, making them a strong candidate for organizations seeking impactful support in the Education industry. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Webinar Moderation for EdTech Company (5.0/5, Dec 8, 2022): Pexly provides two FTEs to work as moderators for an EdTech company. They monitor and engage with the client's hundreds of guests in webinars and online events. [Read Full Review](https://clutch.co/go-to-review/pexly/170998) ##### Advertising & marketing Experience Pexly has established itself as a reliable partner in the Advertising & Marketing industry, praised for its operational flexibility, dedication, and ability to scale quickly. Clients highlight the effectiveness of their team, particularly in lead generation and operational support, which significantly enhances workflow efficiency. Their commitment to understanding client needs fosters long-term relationships, making them a strong contender for businesses seeking innovative marketing solutions. - 2 reviews for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation for User Interaction Suite (5.0/5, Apr 8, 2022): Pexly was hired by a user interaction suite for lead generation, lead evaluation, and other tasks. The team reached daily KPIs with their high-quality leads and assisted the client with other back-office tasks. [Read Full Review](https://clutch.co/go-to-review/pexly/15434) - BPO Services for Marketing & Advertising Company (4.5/5, Jun 12, 2022): A marketing and advertising company has partnered with Pexly for BPO services. The team manages the manual clearing process of the company's cashback platform receipts.  [Read Full Review](https://clutch.co/go-to-review/pexly/22589) ##### Arts, entertainment & music Experience Pexly has received positive feedback from clients in the Arts, entertainment, and music industry, highlighting their expertise in customer service and support. Notably, their 24/7 service team significantly enhances client engagement and satisfaction, evidenced by high NPS scores. Clients commend Pexly's attention to detail and responsiveness, which contribute to a seamless working relationship. Overall, Pexly is positioned as a strong partner for businesses looking to elevate their customer relations and operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Recreational Facility (5.0/5, Apr 28, 2022): Pexly is providing 24/7 customer support to a recreation facility to help them manage their relationship with their customers, players, and partners and improve their existing customer base.  [Read Full Review](https://clutch.co/go-to-review/pexly/16943) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Pexly's pricing as fitting within their budgets while providing excellent value for money. One client noted, 'Pricing fit our budget' and 'Good value for cost' when selecting Pexly. Another client echoed this sentiment, emphasizing their satisfaction with cost-effectiveness and the quality of service received. Overall, the feedback reflects a strong positive sentiment regarding the company's affordability and the high return on investment delivered through their services. [Read All Reviews](https://clutch.co/profile/pexly?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (2 reviews) - $200,000 to $999,999 (2 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 9 countries - Austria (1 projects) - Finland (1 projects) - Germany (4 projects) - Hungary (1 projects) - Israel (1 projects) - Netherlands (3 projects) - Switzerland (1 projects) - United States (5 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/pexly?verified=true#reviews) --- ### [Personiv](https://clutch.co/profile/personiv) #### 5 out of 5 star rating (1 reviews) - 1,000 - 9,999 employees - Austin, TX #### Services Provided - Allocation of Expertise by Percentage - 35% Accounting - 20% Back Office Outsourcing - 35% Finance & Accounting Outsourcing (FAO) - 10% Fractional CFO Services #### Company description Personiv is a professional outsourcing company specializing in providing creative and design services, such as billboard design, for businesses. Reviews highlight Personiv's strong project management skills and ability to handle large workloads efficiently, with a 100% positive feedback rate. Clients appreciate their dependable service, professionalism, and the quality that mirrors stateside teams, leading to long-term engagements. [Visit Website](https://personiv.com) #### Professional Clients consistently express high satisfaction with Personiv's professionalism. One client noted their impressive project management skills and the effective distribution of tasks among skilled designers, ensuring timely completion. The level of care for employees was highlighted as a key factor in maintaining team stability and quality. Additionally, the client emphasized that Personiv consistently surpasses expectations and is dependable compared to other providers, reinforcing an overall sentiment of confidence in their professional capabilities. #### Experience in 1 industry Personiv demonstrates strong expertise in the Advertising & Marketing industry, providing efficient support for billboard design projects. Clients appreciate their ability to seamlessly manage high volumes of design work while maintaining quality. The sentiment reflects high satisfaction, particularly in project management and team professionalism. Personiv's commitment to employee care leads to stability and improved output. Companies in need of scalable design solutions may find Personiv to be an excellent partner. [Read All Reviews](https://clutch.co/profile/personiv?verified=true#reviews) ##### Advertising & marketing Experience Personiv has established itself as a reliable partner in the Advertising & Marketing industry, particularly in billboard design. Clients commend their ability to handle significant workloads efficiently, with a team that matches the quality of local designers. Their project management skills are highlighted as exceptional, ensuring timely and accurate delivery. The professionalism and employee care displayed by Personiv contribute to their reliability, making them a strong candidate for businesses seeking dependable outsourcing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Design Services for Advertising Company (5.0/5, Aug 12, 2019): Personiv provides out-of-house artwork for an American billboard design company. Their artists supplement the work of an in-house team. [Read Full Review](https://clutch.co/go-to-review/personiv/146887) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed strong satisfaction with the cost-effectiveness and value provided by Personiv, noting an annual investment of $75,000–$100,000 for substantial workload alleviation. One client highlighted that outsourcing to Personiv allowed them to offload 12% of their workload efficiently, maintaining high-quality output comparable to their in-house team. Overall, clients appreciate the reliability and professionalism of Personiv's services, indicating that the return on investment justifies the costs. [Read All Reviews](https://clutch.co/profile/personiv?verified=true#reviews) - $200,000 to $999,999 (1 reviews) --- ### [Baltic Assist](https://clutch.co/profile/baltic-assist) #### 4.8 out of 5 star rating (16 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees #### Services Provided - Allocation of Expertise by Percentage - 50% Accounting - 50% Back Office Outsourcing #### Company description Baltic Assist is a premier provider of Back Office Services, specializing in Remote Back Office Solutions and Business Process Outsourcing. The company is highly praised for its ability to align with client values, deliver cost-efficient solutions, and maintain high service quality. Feedback indicates 100% of reviewers commend Baltic Assist for their reliability and over-delivering on promises, with particular emphasis on their exceptional project management and flexibility. [Visit Website](https://www.balticassist.com) #### 2 reviews mention Back Office Outsourcing Back Office Outsourcing for Software Company 5.0/5 — A software company hired Baltic Assist to help them find and hire talented and cost-efficient team members. The team is tasked with building a next-gen ERP system development team. - 1 of 2 Back Office Outsourcing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/baltic-assist/302213) #### Experience in 5 industries Baltic Assist has demonstrated strong expertise across various industries, particularly in Information Technology, Financial Services, and Hospitality. Clients praised their cost-effective talent acquisition, quick onboarding, and robust project management. The IT sector noted their proficiency in app and web development, while financial services highlighted their accountability in compliance and auditing. In Hospitality, their ability to streamline complex accounting processes was particularly valued. Overall, feedback showcases Baltic Assist as a reliable partner for organizations seeking high-quality outsourcing solutions. [Read All Reviews](https://clutch.co/profile/baltic-assist?verified=true#reviews) ##### Other Industry Experience Baltic Assist has demonstrated significant expertise in the Other Industry, particularly in delivering back-office solutions for small, complex companies. Clients commend their high-quality work and flexibility, noting their deep understanding of business concepts and processes. The positive sentiment reflects their ability to optimize operations using BPO and RPA, providing valuable support for company growth. Potential clients in the Other Industry can expect a reliable partner focused on delivering measurable results and maintaining effective communication. - 1 review for other industry industry - Unknown avg. project cost - Back Office Services for Business Consulting Firm (4.5/5, Oct 14, 2023): Baltic Assist provides ongoing back-office services for a business consulting firm. The goal is to help complex companies scale up by fine-tuning business processes and acting as main back-office resources. [Read Full Review](https://clutch.co/go-to-review/baltic-assist/240985) ##### Information technology Experience Baltic Assist has received positive feedback in the Information Technology sector, highlighting their ability to build talented, cost-efficient teams and their expertise in project management. Clients praised their quick onboarding processes and effective communication, with notable success in delivering projects on time. Their comprehensive knowledge of European markets and regulations has been particularly impressive. Overall, Baltic Assist is recognized for their strong cultural fit, excellent value, and the ability to exceed client expectations, making them a solid choice for IT-related projects. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Accounting Services for Product Dev & Outsourcing Company (5.0/5, Oct 27, 2023): A product development and outsourcing company hired Baltic Assist to provide financial consulting services. The team was responsible for the client's financial strategy documentation and process monitoring. [Read Full Review](https://clutch.co/go-to-review/baltic-assist/244752) - Back Office Outsourcing for Software Company (5.0/5, Jul 22, 2024): A software company hired Baltic Assist to help them find and hire talented and cost-efficient team members. The team is tasked with building a next-gen ERP system development team. [Read Full Review](https://clutch.co/go-to-review/baltic-assist/302213) ##### Software Experience Baltic Assist demonstrates strong expertise in the Software industry, particularly in project management and financial solutions. Clients appreciate their responsive communication and ability to deliver projects on time, as evidenced by the successful development of a provisional budget and P&L for AMLYZE. The overall sentiment is highly positive, highlighting their understanding of client requirements and effective implementation, making them a viable choice for businesses seeking reliable software development support. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Financial Advising & Planning for Financial Services Company (5.0/5, Oct 17, 2023): A financial services company hired Baltic Assist for financial advising and planning. The team helped the client build a provisional budget and profit and loss statement for an investment round. [Read Full Review](https://clutch.co/go-to-review/baltic-assist/241766) ##### Wellness & Fitness Experience Baltic Assist has demonstrated strong expertise in the Wellness & Fitness industry, particularly in app and web development for health products. Clients highlight their comprehensive approach, including detailed requirement analysis and user-friendly design, resulting in improved user engagement and operational efficiencies. Their proactive project management and commitment to quality assurance foster a collaborative partnership, making them a solid choice for businesses seeking tailored solutions in this sector. - 2 reviews for wellness & fitness industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Accounting & Customer Logistics for Healthcare Products Company (5.0/5, Mar 1, 2019): Baltic Assist provides ongoing accounting and logistics support for a healthcare products company. They register ledgers, vouchers, and invoices; and coordinate orders with customers, warehouses, and suppliers. [Read Full Review](https://clutch.co/go-to-review/baltic-assist/67036) - Mobile App & Development for Wellness & Fitness Company (5.0/5, Oct 12, 2023): Baltic Assist designed and developed a mobile app and website for a wellness and fitness company. The team provided comprehensive documentation, a responsive website, and performance monitoring. [Read Full Review](https://clutch.co/go-to-review/baltic-assist/240337) ##### Hospitality & leisure Experience Baltic Assist has demonstrated significant expertise in the Hospitality & leisure industry through their effective handling of complex accounting processes for hotel operations. Clients praise their fast learning capabilities, efficient training methods, and seamless integration with various accounting systems. The firm’s responsive communication and ability to adapt to specific client needs enhance their value proposition, making them a strong candidate for businesses seeking reliable support in finance and operations within the hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - NetSuite Accounting Services for Hotel Development Group (5.0/5, Jan 4, 2023): Baltic Assist provides NetSuite accounting for a hotel development group. The team downloads and migrates export data from the client's property management system and reconciles bank statements within it. [Read Full Review](https://clutch.co/go-to-review/baltic-assist/174518) ##### Chemicals & Biotechnology Experience Client feedback for Baltic Assist in the Chemicals & Biotechnology sector highlights their expertise in providing skilled business development professionals tailored to client needs. A client praised their professionalism, dedication, and effective communication throughout the partnership. The successful integration of a virtual employee into the client's operations signifies Baltic Assist's strong impact, making them a reliable choice for businesses seeking support in the Chemicals & Biotechnology industry. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - External Hiring for Chemical Consultancy & Trader (5.0/5, Jan 1, 2023): A chemical consultancy and trader was looking to employ an external business developer, so they engaged with Baltic Assist for their human resources and onboarding services. [Read Full Review](https://clutch.co/go-to-review/baltic-assist/174151) ##### Financial services Experience Baltic Assist has received positive feedback from clients in the Financial services industry, particularly for their expertise in HR and recruitment services. Their ability to efficiently recruit for compliance and customer service roles has been noted as a significant strength. Clients appreciate the strong communication and customer focus, which facilitated smooth collaboration. Overall, Baltic Assist's quick delivery and effective management have made a substantial impact on their clients' operations, making them a suitable partner for businesses in the Financial services sector. - 1 review for financial services industry - $50,000 – $199,999 avg. project cost - Recruitment Services for Payment Service Provider (4.5/5, Jul 29, 2021): Baltic Assist partnered with a payment service company for recruitment services. The team is responsible for hiring a customer service team and several compliance analysts. [Read Full Review](https://clutch.co/go-to-review/baltic-assist/94266) ##### Consumer Products Experience Baltic Assist has demonstrated strong expertise in supporting Consumer Products businesses, particularly in e-bike services. A client from MATE Bike International praised their efficient management of customer service and bookkeeping, noting the professionalism and promptness of their team. The seamless collaboration and effective communication between teams contributed to a productive workflow. Overall, Baltic Assist's strengths lie in their ability to deliver tailored solutions and maintain high service standards, making them a suitable partner for companies in the Consumer Products industry. - 1 review for consumer products industry - $10,000 – $49,000 avg. project cost - Accounting & Customer Service Support for E-Bike Company (4.0/5, Jul 4, 2020): Baltic Assist was initially hired to provide bookkeeping for an e-bike startup. Since then, they've provided comprehensive customer service resources like live chat support and responding to customer inquiries. [Read Full Review](https://clutch.co/go-to-review/baltic-assist/127949) ##### Other industries Experience Baltic Assist has demonstrated a strong capacity to support clients in various sectors within the Other industries. Clients commend their expertise in areas such as back-office operations, accounting, and customer service, highlighting their responsive communication and timely project delivery. The overall sentiment reflects satisfaction with their quality of service and ability to tailor solutions to specific business needs, making them a valuable partner for firms seeking reliable operational support. - 9 reviews for other industries industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Accounting & Customer Logistics for Healthcare Products Company (5.0/5, Mar 1, 2019): Baltic Assist provides ongoing accounting and logistics support for a healthcare products company. They register ledgers, vouchers, and invoices; and coordinate orders with customers, warehouses, and suppliers. [Read Full Review](https://clutch.co/go-to-review/baltic-assist/67036) - Full Scope Accounting for Fintech Subsidiary (4.5/5, Oct 9, 2020): Baltic Assist provides accounting services to one of the fintech company's subsidiaries. Part of the team's goals is to provide reporting, controlling, and tax solutions to the client. [Read Full Review](https://clutch.co/go-to-review/baltic-assist/83524) - Email Content Design for Transportation Company (5.0/5, Nov 18, 2020): Baltic Assist was hired by a transportation company to provide help with the design and distribution of the company's internal emails.  [Read Full Review](https://clutch.co/go-to-review/baltic-assist/117565) - Accounting & Customer Service Support for E-Bike Company (4.0/5, Jul 4, 2020): Baltic Assist was initially hired to provide bookkeeping for an e-bike startup. Since then, they've provided comprehensive customer service resources like live chat support and responding to customer inquiries. [Read Full Review](https://clutch.co/go-to-review/baltic-assist/127949) - Accounting Outsourcing for Software Dev Company (4.5/5, Oct 16, 2018): Baltic Assist provides multiple outsourced services, including accounting and customer onboarding. The former includes VAT reporting and book-keeping, while the second involves data entry and QA. [Read Full Review](https://clutch.co/go-to-review/baltic-assist/134098) - External Hiring for Chemical Consultancy & Trader (5.0/5, Jan 1, 2023): A chemical consultancy and trader was looking to employ an external business developer, so they engaged with Baltic Assist for their human resources and onboarding services. [Read Full Review](https://clutch.co/go-to-review/baltic-assist/174151) - Mobile App & Development for Wellness & Fitness Company (5.0/5, Oct 12, 2023): Baltic Assist designed and developed a mobile app and website for a wellness and fitness company. The team provided comprehensive documentation, a responsive website, and performance monitoring. [Read Full Review](https://clutch.co/go-to-review/baltic-assist/240337) - Back Office Services for Business Consulting Firm (4.5/5, Oct 14, 2023): Baltic Assist provides ongoing back-office services for a business consulting firm. The goal is to help complex companies scale up by fine-tuning business processes and acting as main back-office resources. [Read Full Review](https://clutch.co/go-to-review/baltic-assist/240985) - Financial Advising & Planning for Financial Services Company (5.0/5, Oct 17, 2023): A financial services company hired Baltic Assist for financial advising and planning. The team helped the client build a provisional budget and profit and loss statement for an investment round. [Read Full Review](https://clutch.co/go-to-review/baltic-assist/241766) ##### IT Services Experience Baltic Assist has received positive feedback in the IT Services industry, particularly for their expertise in accounting and customer onboarding solutions. Clients commend their responsiveness, scalability, and commitment to quality, which have significantly enhanced operational efficiency and reporting accuracy. The company's ability to attract and retain talented professionals further strengthens their service delivery. Overall, Baltic Assist is viewed as a reliable partner for businesses seeking to improve their operational processes and gain a competitive edge. - 1 review for it services industry - Unknown avg. project cost - Accounting Outsourcing for Software Dev Company (4.5/5, Oct 16, 2018): Baltic Assist provides multiple outsourced services, including accounting and customer onboarding. The former includes VAT reporting and book-keeping, while the second involves data entry and QA. [Read Full Review](https://clutch.co/go-to-review/baltic-assist/134098) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Baltic Assist's competitive pricing and excellent value for money. One review noted their 'good value for cost,' while another emphasized that their pricing fit within budget constraints. A managing partner praised Baltic Assist for creating a 'cost-efficient, talented team' that delivered results promptly. Overall, feedback reflects a strong sentiment that Baltic Assist provides high-quality services that exceed client expectations without excessive costs. [Read All Reviews](https://clutch.co/profile/baltic-assist?verified=true#reviews) - $10,000 to $49,000 (6 reviews) - Less than $10,000 (2 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 8 countries - Austria (1 projects) - Belgium (1 projects) - Czech Republic (1 projects) - Denmark (3 projects) - Lithuania (4 projects) - Netherlands (1 projects) - Sweden (1 projects) - Switzerland (1 projects) [View Reviews](https://clutch.co/profile/baltic-assist?verified=true#reviews) --- ### [Global Response](https://clutch.co/profile/global-response) #### 4.5 out of 5 star rating (9 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - Margate, FL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 50% Customer Service Outsourcing - 15% IT Managed Services #### Company description Global Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions. [Visit Website](https://www.globalresponse.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Efficient Client feedback highlights Global Response's efficiency as a key strength, noting that they significantly alleviate workload by managing inbound services effectively. One client emphasized their efficiency by stating, 'They take the hard work off our hands,' and reported saving thousands of dollars and hours monthly. Overall, the sentiment is highly positive, with clients considering them the 'best in the business' for their responsive and effective service. - System Management and Maintenance for Retail Company (4.5/5, Nov 2, 2017): They are the best in the business. They are efficient. They need more options. [Read Full Review](https://clutch.co/go-to-review/global-response/146455) #### Experience in 6 industries Global Response has garnered positive feedback across various industries, notably Financial Services, Hospitality & Leisure, Retail, Real Estate, Business Services, and Healthcare. Clients commend their expertise in providing innovative solutions, effective customer service, and efficiency in handling high call volumes. Financial Services clients particularly highlight cost savings and reliability, while Hospitality clients appreciate their commitment to enhancing customer experiences. Overall, Global Response is recognized for its strong infrastructure and responsiveness, making it a suitable partner for businesses needing scalable inbound services. [Read All Reviews](https://clutch.co/profile/global-response?verified=true#reviews) ##### Financial services Experience Global Response has received positive feedback from financial services clients for their expertise in handling high volumes of inbound calls, with clients noting significant cost savings and efficiency improvements. Their strengths include a well-established infrastructure and innovative ideas, which have allowed companies to save substantial employee hours and plan effectively. Overall, clients express satisfaction with the provider's responsiveness and service quality, indicating that Global Response could be a strong fit for firms seeking reliable outsourcing solutions in the financial sector. - 3 reviews for financial services industry - $200,000 – $999,999 avg. project cost - Customer Phone Support for Financial Services Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/24996) - Order Processing Support for Financial Company (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/25173) - BPO Services for Financial Services Company (4.0/5, Dec 20, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/36653) ##### Hospitality & leisure Experience Global Response demonstrates strong expertise in the Hospitality & Leisure industry, particularly in inbound customer service for hotels. Clients commend their reliable support, friendly communication, and effective training programs, which enhance the overall guest experience. One hotel noted significant time savings and emphasized the provider’s strengths in customer service. Given their proven track record and tailored solutions, Global Response appears well-suited for businesses seeking to elevate their customer service capabilities in the hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000,000 + avg. project cost - Reservation & Customer Support Services for Hotel (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/25121) ##### Retail Experience Global Response has received positive feedback from retail clients, emphasizing their efficiency and the significant time savings achieved through their services. Clients appreciate the company's ability to handle high volumes of inbound calls and process orders seamlessly, leading to improved customer satisfaction. The overall sentiment is highly favorable, with clients noting Global Response as a reliable partner that alleviates operational burdens and contributes to cost savings, making them an excellent fit for retail businesses seeking outsourcing solutions. - 2 reviews for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service and Order Processing for Retail Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146340) - System Management and Maintenance for Retail Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146455) ##### Real estate Experience Global Response has received positive feedback from clients in the real estate industry, highlighting their expertise in managing inbound calls and lead engagement. Clients commend their efficiency in handling a high volume of work, resulting in significant time and cost savings. With a focus on smooth, effortless transactions, they have proven to be a reliable partner, though there is potential for improvement in incorporating technology. Overall, they are regarded as a strong fit for real estate businesses seeking effective inbound services. - 1 review for real estate industry - Less than $10,000 avg. project cost - Lead Contact and Follow-Up for Real Estate Firm (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146285) ##### Business services Experience Global Response has received positive feedback from clients in the Business services industry, highlighting their exceptional customer service and effective call handling capabilities. Clients appreciate their expertise in managing inbound calls, which enhances customer satisfaction and operational efficiency. Notably, they save clients valuable time, allowing for better resource allocation. Overall, Global Response is regarded as a reliable partner, committed to supporting businesses in delivering timely assistance to their customers. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service and Product Support for Business Services Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146247) ##### Healthcare Experience Global Response has received positive feedback within the Healthcare industry, highlighting their responsiveness and attentiveness to client needs. Clients appreciate their role as a strategic partner, providing essential support services such as tech and billing assistance. The overall sentiment underscores their expertise in handling high volumes of inbound calls, contributing significantly to operational efficiency and business success in healthcare settings. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - Tech and Billing Support for Life Sciences Company (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/37094) #### 4.4 out of 5.0 rating for cost What Clients Have Said Global Response is frequently recognized for providing significant value for money, with clients noting substantial savings and efficiency improvements. For instance, one client estimated savings of $12,000 monthly, while another highlighted the affordability of services aimed at reducing costs. Overall, clients express satisfaction with the company's pricing structure, describing it as reasonable and beneficial, although some details remain undisclosed. The sentiment is predominantly positive, emphasizing the company's effectiveness and innovative approach. [Read All Reviews](https://clutch.co/profile/global-response?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 8 cities - Kissimmee, Florida (1 projects) - Millville, New Jersey (1 projects) - Brooklyn, New York (1 projects) - Elmhurst, New York (1 projects) - Oceanside, California (1 projects) - Phoenix, Arizona (2 projects) - Hartsville, South Carolina (1 projects) - Upper Marlboro, Maryland (1 projects) This provider is available in 2 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/global-response?verified=true#reviews) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. 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We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency. ## Payment Processing Company FAQs Looking for a payment processing company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a payment processing company, from pricing and services to results and red flags. ### Who are the top payment processing companies in 2025? Clutch highlights companies offering solutions for managing online and offline transactions twice a year based on a proprietary methodology. The top payment processing companies for Fall 2025 include: Unity Communications Remote CoWorker Helpware CX Big Outsource SupportYourApp Hugo Inc. FBSPL- Fusion Business Solutions (P) Limited XACT Gini Talent HelpSquad Satellite Office Smart Solutions Welsend Connext SureCall Contact Centers