# Top BPO Companies in Michigan

Recommended BPO companies in Michigan include Ambs Call Center, Global Response, Real IT Solutions, Inc, OTAVA®, Online VA Team, Kinetix, LLC, Armored Medical Billing Solutions LLC, Rock Connections, Medivantek Medical Billing Services, QOSNow.



We verify reviews and evaluate companies so you can choose with confidence.
We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch)

## List of the Best Top BPO Companies in Michigan

Ratings Updated: Jul 15, 2026


### [Ambs Call Center](https://clutch.co/profile/ambs-call-center)
#### 5 out of 5 star rating (16 reviews)
- < $25 average hourly rate
- 50 - 249 employees
- Jackson, MI

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Ambs Call Center is a customer service company specializing in virtual reception and call answering services, available 24/7. Across multiple reviews, clients highlight their excellent project management, reliability, and high-quality customer service. With 100% of reviewers expressing satisfaction, many emphasize their seamless integration, cultural fit, and alignment with company values.
[Visit Website](https://www.ambscallcenter.com/?utm_campaign=clutch&utm_source=paid%20listing)


#### Great project management
Clients have praised Ambs Call Center for their exceptional project management, highlighting their seamless transition and zero outages during service implementation. One CEO noted that the management staff provided clear instructions and proactively prepared for the transition, ensuring all needs were met efficiently. Overall, the feedback reflects a high level of satisfaction with the company's organizational skills and responsiveness, contributing to a successful partnership.

#### Experience in 9 industries

Ambs Call Center has demonstrated strong expertise across various industries including Legal, Healthcare, HVAC, Advertising, Utilities, and Retail. Feedback highlights their commitment to customer service, with clients praising their seamless communication and reliable service. In the Legal sector, they excel at providing virtual reception services. In Healthcare, their responsiveness fosters patient coordination. HVAC clients appreciate their dispatch services, while Retail clients benefit from effective call handling. Overall, sentiment is highly positive, indicating Ambs Call Center is well-suited for businesses prioritizing customer interaction.
[Read All Reviews](https://clutch.co/profile/ambs-call-center?verified=true#reviews)

##### HVAC Experience
Ambs Call Center has demonstrated strong expertise in supporting HVAC companies by providing professional phone answering and customer service solutions. Clients have praised their responsiveness, dedication, and value for cost, noting that Ambs effectively handled customer interactions and dispatch needs. The overall sentiment reflects a high level of satisfaction, with clients appreciating their proactive communication and commitment to improving service, making Ambs a suitable partner for HVAC businesses seeking reliable support.
- 2 reviews for hvac industry
- 2 reviews are 5 stars
- Unknown avg. project cost
- Call Center Services for Heating & Cooling Company (5.0/5, Oct 15, 2024): Ambs Call Center has been hired by a heating and cooling company to provide call center services. The team answers the client's calls when the office is closed and relays messages to the correct person. [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/322528)
- Call Center Services for HVAC Company (5.0/5, May 27, 2025): Ambs Call Center provides an HVAC company with call center services. The team handles customer calls and dispatches technicians to clients' locations. [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/377539)

##### Advertising & marketing Experience
Ambs Call Center is highly regarded in the Advertising & marketing industry for their professional and responsive service. Clients praise their ability to integrate seamlessly, allowing teams to focus on core business activities. Their US-based team is noted for being friendly and well-trained, facilitating a productive partnership. Overall, client sentiment is overwhelmingly positive, highlighting Ambs Call Center's strengths in enhancing operational efficiency and providing a supportive extension of their client's teams.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Answering Service for Digital Mktg. Agency (5.0/5, May 18, 2020): Ambs Call Center provided call center services for a digital sales and marketing agency. The team is responsible for answering calls and providing transfer switchboard services.
 [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/90217)

##### Utilities Experience
Ambs Call Center demonstrates strong expertise in the Utilities industry, particularly in enhancing client communication through effective call capture and routing solutions. Clients appreciate the company's seamless integration and reliability, noting that their systems ensure no calls are missed and messages can be left 24/7. The consistent follow-up and responsiveness of the team further underscore their strengths, making them a commendable partner for businesses seeking to improve customer engagement in the Utilities sector.
- 1 review for utilities industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Capture for Trailer Retailer  (5.0/5, Jun 13, 2019): Ambs Call Center provided answering and message-taking services. They set up an answering system using .wav audio files they were provided with.
 [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/117756)

##### Arts, entertainment & music Experience
AMBS Call Center has demonstrated expertise in providing reliable customer service, which is crucial for the Arts, entertainment, and music industry. Clients praised their ability to efficiently handle calls and relay information seamlessly, contributing positively to overall customer satisfaction. Their responsive team and effective communication have led to positive outcomes, with no reported negative feedback. This suggests AMBS Call Center is a strong candidate for businesses in the Arts, entertainment, and music sectors seeking dependable support.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Customer Service Call Center for Heating & AC Company (5.0/5, May 23, 2019): AMBS Call Center provides customer service call center solutions. They cover calls on weekends, holidays, and after 5:00 PM on weekdays. Their representatives send information to internal technicians.
 [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/108125)

##### Real estate Experience
Ambs Call Center demonstrates strong expertise in the real estate sector by providing exceptional after-hours call coverage, which enhances lead conversion for clients like ERA Reardon Realty. Their personalized service, including tailored scripts and consistent communication, effectively meets client needs and fosters a seamless workflow. Overall, feedback indicates high satisfaction with their responsiveness and adaptability, making them a reliable partner for real estate businesses seeking to improve customer engagement and service quality.
- 1 review for real estate industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Office Call Coverage for Real Estate Agency (5.0/5, Nov 12, 2018): AMBS Call Center takes messages and forwards calls during evenings, weekends, and holidays. 
 [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/145428)

##### Retail Experience
Clients in the Retail industry praise AMBS Call Center for their exceptional customer service and efficient call handling, significantly enhancing client engagement. Feedback highlights AMBS's expertise in managing a high volume of calls and providing timely responses, thereby improving profitability and customer satisfaction. Clients commend their well-trained staff and cost-effective solutions, indicating a strong positive sentiment and an overall successful partnership for businesses seeking reliable inbound services.
- 2 reviews for retail industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Inbound Appointment Setting for Retail Company  (4.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/25007)
- After Hours Answering Service for Flooring Business (5.0/5, Jun 8, 2018): AMBS provides call center services for attending to customers that call outside of business hours. They set up the entire answering process going through a set of possible questions and the required answers.
 [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/87761)

##### Automotive Experience
Ambs Call Center has demonstrated strong expertise in the Automotive industry, particularly through their responsive and reliable after-hours phone coverage. Their effective communication solutions have enabled clients like Jim Winter Auto Group to enhance customer engagement, resulting in increased sales and improved service accessibility. Overall sentiment is highly positive, with clients appreciating their reliable service and seamless integration with existing operations, making them a suitable partner for Automotive businesses seeking to boost customer satisfaction.
- 1 review for automotive industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Automotive Company (5.0/5, May 20, 2020): Ambs Call Center provided after-hours call support. They provided a human point of contact to receive calls and made sure to forward them to the appropriate teammate in an emergency.
 [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/92912)

##### Healthcare Experience
Ambs Call Center has garnered positive feedback in the Healthcare industry for its exceptional customer service, reliability, and integration capabilities. Clients from various healthcare sectors, including telehealth, hospice, and mental health, have praised their responsiveness, effective call management, and value for cost. The company's commitment to client satisfaction and seamless integration into existing systems has significantly enhanced client operations, fostering trust and improving patient care across the board.
- 4 reviews for healthcare industry
- 4 reviews are 5 stars
- Less than $10,000 avg. project cost
- Call Center for a District Health Department (5.0/5, Jun 17, 2019): Ambs Call Center provides off-hour answering services for a health department that services two counties. They utilize a call log and phone tree.
 [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/118922)
- Call Center Services for In-Home Hospice Care Provider (5.0/5, Dec 2, 2024): Ambs Call Center provided call center services to help an in-home hospice care provider answer end clients' phone calls. They set up the client's account and taught them how to use the service. [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/334969)
- Call Center Services for Health Call Center (5.0/5, Feb 3, 2025): Ambs Call Center provides call center services to a health call center. The team manages frontend calls and integrates with the client's services via API. [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/348755)
- Call Center Services for Mental Health Counseling Company (5.0/5, Jun 10, 2025): Ambs Call Center provides call center services for a mental health counseling company. Their work includes answering patient and vendor calls while the client's providers are with patients. [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/380872)

##### Legal Experience
Ambs Call Center has received positive feedback from clients in the Legal industry, highlighting their expertise in providing 24/7 virtual reception services. Clients appreciate the seamless transition process, excellent communication, and robust call tracking. The company is noted for its strong alignment with client values and culture, as well as outstanding personal customer service. Overall, the sentiment is highly favorable, indicating that Ambs Call Center is a strong candidate for businesses seeking reliable support in the Legal sector.
- 1 review for legal industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Virtual Receptionist for Consulting & Investigations Firm (5.0/5, Aug 18, 2025): Ambs Call Center provides 24/7 virtual reception services for a security consulting and investigations company. The team's US-based staff answers calls and forwards messages according to the requirements. [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/399063)

#### Very responsive

Ambs Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 12 cities
- Jacksonville, Florida (1 projects)
- Hyattsville, Maryland (1 projects)
- Jackson, Mississippi (1 projects)
- New Haven, Connecticut (1 projects)
- Jackson, Michigan (3 projects)
- Lansing, Michigan (1 projects)
- Albuquerque, New Mexico (1 projects)
- Sioux Falls, South Dakota (1 projects)
- Seattle, Washington (1 projects)
- Bloomfield Hills, Michigan (1 projects)
- Hastings, Michigan (1 projects)
- Temperance, Michigan (1 projects)

This provider is available in 1 time zone:
- Eastern Standard Time (EST)
This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/ambs-call-center?verified=true#reviews)

---

### [Global Response](https://clutch.co/profile/global-response)
#### 4.5 out of 5 star rating (9 reviews)
- $50,000+ minimum project size
- 1,000 - 9,999 employees
- Gwinn, MI

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 20% Call Center Services
- 50% Customer Service Outsourcing
- 15% IT Managed Services

#### Company description
Global Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.
[Visit Website](https://www.globalresponse.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Unique expertise
Clients have consistently noted Global Response's unique expertise in managing inbound services, particularly in processing orders efficiently. One client emphasized their strength as 'experts in this business,' reflecting a high level of satisfaction with their specialized knowledge. Overall sentiment indicates that Global Response not only meets client expectations but also contributes to cost savings, reinforcing their reputation as a knowledgeable service provider.
- Order Processing Support for Financial Company (4.0/5, Nov 2, 2017): The service provider's strengths include their expertise in this business. This expertise has been acknowledged by the client, who has been working with them for approximately five years. Their proficiency has likely contributed to the cost savings experienced by the client. [Read Full Review](https://clutch.co/go-to-review/global-response/25173)

#### Experience in 6 industries

Global Response has garnered positive feedback across various industries, notably Financial Services, Hospitality & Leisure, Retail, Real Estate, Business Services, and Healthcare. Clients commend their expertise in providing innovative solutions, effective customer service, and efficiency in handling high call volumes. Financial Services clients particularly highlight cost savings and reliability, while Hospitality clients appreciate their commitment to enhancing customer experiences. Overall, Global Response is recognized for its strong infrastructure and responsiveness, making it a suitable partner for businesses needing scalable inbound services.
[Read All Reviews](https://clutch.co/profile/global-response?verified=true#reviews)

##### Financial services Experience
Global Response has received positive feedback from financial services clients for their expertise in handling high volumes of inbound calls, with clients noting significant cost savings and efficiency improvements. Their strengths include a well-established infrastructure and innovative ideas, which have allowed companies to save substantial employee hours and plan effectively. Overall, clients express satisfaction with the provider's responsiveness and service quality, indicating that Global Response could be a strong fit for firms seeking reliable outsourcing solutions in the financial sector.
- 3 reviews for financial services industry
- $200,000 – $999,999 avg. project cost
- Customer Phone Support for Financial Services Company  (4.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/global-response/24996)
- Order Processing Support for Financial Company (4.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/global-response/25173)
- BPO Services for Financial Services Company (4.0/5, Dec 20, 2017):  [Read Full Review](https://clutch.co/go-to-review/global-response/36653)

##### Hospitality & leisure Experience
Global Response demonstrates strong expertise in the Hospitality & Leisure industry, particularly in inbound customer service for hotels. Clients commend their reliable support, friendly communication, and effective training programs, which enhance the overall guest experience. One hotel noted significant time savings and emphasized the provider’s strengths in customer service. Given their proven track record and tailored solutions, Global Response appears well-suited for businesses seeking to elevate their customer service capabilities in the hospitality sector.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- $10,000,000 + avg. project cost
- Reservation & Customer Support Services for Hotel (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/global-response/25121)

##### Retail Experience
Global Response has received positive feedback from retail clients, emphasizing their efficiency and the significant time savings achieved through their services. Clients appreciate the company's ability to handle high volumes of inbound calls and process orders seamlessly, leading to improved customer satisfaction. The overall sentiment is highly favorable, with clients noting Global Response as a reliable partner that alleviates operational burdens and contributes to cost savings, making them an excellent fit for retail businesses seeking outsourcing solutions.
- 2 reviews for retail industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Service and Order Processing for Retail Company (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/global-response/146340)
- System Management and Maintenance for Retail Company (4.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/global-response/146455)

##### Real estate Experience
Global Response has received positive feedback from clients in the real estate industry, highlighting their expertise in managing inbound calls and lead engagement. Clients commend their efficiency in handling a high volume of work, resulting in significant time and cost savings. With a focus on smooth, effortless transactions, they have proven to be a reliable partner, though there is potential for improvement in incorporating technology. Overall, they are regarded as a strong fit for real estate businesses seeking effective inbound services.
- 1 review for real estate industry
- Less than $10,000 avg. project cost
- Lead Contact and Follow-Up for Real Estate Firm (4.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/global-response/146285)

##### Business services Experience
Global Response has received positive feedback from clients in the Business services industry, highlighting their exceptional customer service and effective call handling capabilities. Clients appreciate their expertise in managing inbound calls, which enhances customer satisfaction and operational efficiency. Notably, they save clients valuable time, allowing for better resource allocation. Overall, Global Response is regarded as a reliable partner, committed to supporting businesses in delivering timely assistance to their customers.
- 1 review for business services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service and Product Support for Business Services Company (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/global-response/146247)

##### Healthcare Experience
Global Response has received positive feedback within the Healthcare industry, highlighting their responsiveness and attentiveness to client needs. Clients appreciate their role as a strategic partner, providing essential support services such as tech and billing assistance. The overall sentiment underscores their expertise in handling high volumes of inbound calls, contributing significantly to operational efficiency and business success in healthcare settings.
- 1 review for healthcare industry
- $10,000 – $49,000 avg. project cost
- Tech and Billing Support for Life Sciences Company (4.5/5, Dec 24, 2017):  [Read Full Review](https://clutch.co/go-to-review/global-response/37094)

#### 4.4 out of 5.0 rating for cost

What Clients Have Said
Global Response is frequently recognized for providing significant value for money, with clients noting substantial savings and efficiency improvements. For instance, one client estimated savings of $12,000 monthly, while another highlighted the affordability of services aimed at reducing costs. Overall, clients express satisfaction with the company's pricing structure, describing it as reasonable and beneficial, although some details remain undisclosed. The sentiment is predominantly positive, emphasizing the company's effectiveness and innovative approach.
[Read All Reviews](https://clutch.co/profile/global-response?verified=true#reviews)
- $50,000 to $199,999 (3 reviews)
- $10,000 to $49,000 (2 reviews)
- Less than $10,000 (1 reviews)
- $200,000 to $999,999 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)
- $10,000,000 + (1 reviews)

#### Completed projects in 8 cities
- Kissimmee, Florida (1 projects)
- Millville, New Jersey (1 projects)
- Brooklyn, New York (1 projects)
- Elmhurst, New York (1 projects)
- Oceanside, California (1 projects)
- Phoenix, Arizona (2 projects)
- Hartsville, South Carolina (1 projects)
- Upper Marlboro, Maryland (1 projects)

This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/global-response?verified=true#reviews)

---

### [Real IT Solutions, Inc](https://clutch.co/profile/real-it-solutions)
#### 5 out of 5 star rating (14 reviews)
- $5,000+ minimum project size
- $150 - $199 average hourly rate
- 10 - 49 employees
- Walker, MI

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 10% Cloud Consulting & SI
- 50% IT Managed Services
- 20% Cybersecurity
- 10% IT Strategy Consulting

#### Company description
Real IT Solutions, Inc is an IT management company specializing in managed IT services, cybersecurity, and network infrastructure solutions. Clients consistently praise their proactive approach and responsiveness, with 100% of reviewers highlighting their effective communication and timely delivery of services. The company is notably customer-oriented, ensuring satisfaction and addressing issues promptly, resulting in significant improvements in clients' business operations.
[Visit Website](http://www.realitsolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Hard working
Clients consistently highlight the hard work and dedication of Real IT Solutions, Inc. One client noted their proactive approach in identifying potential IT issues and resolving them quickly, demonstrating a commitment to client safety. Another emphasized their integrity and willingness to tackle unusual challenges, stating that the team works diligently to find solutions, regardless of the complexity. Overall, the sentiment reflects a strong appreciation for the company's hard-working ethos and effective support.
- Managed IT Services for Furniture Manufacturer (4.5/5, Apr 30, 2021): Be honest with them about your expectations so that everyone’s on the same page. Real IT Solutions’ people have integrity, so you don’t have to worry about them doing anything dishonest. If they don’t know the answer to something, they’ll work hard to figure it out no matter how unusual the situation. [Read Full Review](https://clutch.co/go-to-review/real-it-solutions/138955)

#### Experience in 7 industries

Real IT Solutions, Inc has received positive feedback across various industries, including Medical, Manufacturing, Automotive, Education, and Consumer Products. Clients commend their responsiveness, expertise in IT management, and ability to enhance operational efficiency. The Medical and Manufacturing sectors particularly highlight the provider's focus on IT security and network management. Overall, sentiment is highly favorable, indicating strong alignment with clients' needs, making them an excellent choice for businesses in these sectors.
[Read All Reviews](https://clutch.co/profile/real-it-solutions?verified=true#reviews)

##### Other Industry Experience
Real IT Solutions, Inc demonstrates strong expertise in IT services tailored to the Other Industry, particularly in enhancing productivity and ensuring cybersecurity. Clients from various sectors highlight their reliability, responsiveness, and proactive approach to problem-solving. The positive impact on operational efficiency, evidenced by minimal downtime and smooth onboarding processes, showcases the company's commitment to delivering high-quality IT solutions. Overall, the sentiment is overwhelmingly positive, indicating a strong fit for businesses seeking dependable IT support.
- 2 reviews for other industry industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Cybersecurity Services for CPA Firm (5.0/5, May 5, 2023): Real IT Solutions, Inc provides ongoing cybersecurity services for a CPA firm. The team works to keep the client's systems monitored and up to date.
 [Read Full Review](https://clutch.co/go-to-review/real-it-solutions/199774)
- Managed IT Services for Fire & Security Systems Company (5.0/5, Oct 21, 2024): Real IT Solutions, Inc provides managed IT services for a fire and security systems company. The team is responsible for program troubleshooting, file recovery, email and server security, and equipment setup. [Read Full Review](https://clutch.co/go-to-review/real-it-solutions/324297)

##### Medical Experience
Real IT Solutions, Inc has demonstrated significant expertise in the medical industry, particularly within veterinary services. Feedback highlights their proactive approach to managed IT services, timely support, and effective communication, which have notably improved operational efficiency at Robbins Road Animal Clinic. Clients appreciate their responsiveness to urgent needs and their commitment to customer satisfaction, with a strong emphasis on adapting to client feedback. Overall, their reliable service and dedication make them a suitable partner for businesses seeking IT solutions in the medical field.
- 1 review for medical industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Managed IT Services for Veterinary Clinic & Hospital (5.0/5, Jan 15, 2024): Real IT Solutions, Inc provides ongoing managed IT services for a veterinary clinic and hospital. The team is responsible for on- and off-site IT support and has upgraded the client’s system and hardware. [Read Full Review](https://clutch.co/go-to-review/real-it-solutions/261547)

##### Manufacturing Experience
Real IT Solutions, Inc has demonstrated significant expertise in the Manufacturing sector, particularly in IT management, server installations, and cybersecurity. Clients appreciate their proactive approach, timely project management, and ability to seamlessly integrate with existing teams. Feedback highlights their strong value proposition, effective communication, and a focus on delivering tailored solutions that enhance operational efficiency. Overall, the sentiment is highly favorable, making Real IT Solutions a strong candidate for businesses seeking reliable IT support in the Manufacturing industry.
- 4 reviews for manufacturing industry
- 4 reviews are 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Managed IT Services for Manufacturing Company (5.0/5, Mar 23, 2022): Real IT Solutions, Inc provided managed IT services for a manufacturing company. They were in charge of maintaining the client's IT network and security and developing their IT strategy.
 [Read Full Review](https://clutch.co/go-to-review/real-it-solutions/14050)
- Managed IT Services for Manufacturing Company (5.0/5, Sep 23, 2021): Real IT Solutions, Inc is providing ongoing IT services for a manufacturing company. Their responsibilities include upgrading the client's network security, providing IT consulting support, and more.
 [Read Full Review](https://clutch.co/go-to-review/real-it-solutions/140580)
- Managed IT Services for Industrial Components Distributor (5.0/5, Feb 24, 2023): Real IT Solutions, Inc has helped an industrial components distributor purchase and set up new servers, upgrade their MS licensing, and install Epicor Prophet 21. Now, they provide managed IT services.
 [Read Full Review](https://clutch.co/go-to-review/real-it-solutions/182674)
- IT Services for Automotive Checking Fixtures Manufacturer (5.0/5, Jun 22, 2023): Real IT Solutions, Inc provides managed IT services to an automotive checking fixtures manufacturer. Their tasks include securing the client's network, maintaining their systems, and preventing downtimes. [Read Full Review](https://clutch.co/go-to-review/real-it-solutions/210983)

##### Automotive Experience
Real IT Solutions, Inc has demonstrated strong expertise in the automotive sector, receiving positive feedback for their proactive IT management and support. Clients in the automotive industry have praised their ability to upgrade network infrastructure efficiently, ensuring minimal downtime and improved performance. Their commitment to building long-term relationships fosters a collaborative environment, enhancing operational efficiency. Overall, clients express high satisfaction and consider Real IT Solutions, Inc a reliable partner for technical needs in the automotive industry.
- 3 reviews for automotive industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- IT Support for Chrome Plating Manufacturer (5.0/5, Apr 20, 2021): Real IT Solutions, Inc provides IT support for a chrome plating company. Since reviewing the client’s network, they’ve created an IT strategy, did documentation, and supported disaster prevention and recovery.
 [Read Full Review](https://clutch.co/go-to-review/real-it-solutions/129834)
- Managed IT Services for E-Coating Components Company (5.0/5, Oct 28, 2022): Real IT Solutions, Inc provides managed IT services for an e-coating components company. They’ve recently replaced almost 700 port switches at two facilities to improve the network infrastructure.
 [Read Full Review](https://clutch.co/go-to-review/real-it-solutions/164334)
- Computer & Network Support for Automotive Parts Manufacturer (5.0/5, Mar 29, 2023): Real IT Solutions, Inc maintains the computers and network of an automotive parts manufacturer. 
 [Read Full Review](https://clutch.co/go-to-review/real-it-solutions/190932)

##### Sports Experience
Real IT Solutions, Inc. has received positive feedback from clients in the Sports industry, particularly for their expertise in streamlining operations. A gymnasium equipment manufacturer praised their responsiveness and project management skills, noting that Real IT provided effective software solutions while eliminating redundancies. The company has shown adaptability and reliability, making them a strong candidate for businesses seeking efficient IT support and solutions tailored to the Sports sector.
- 1 review for sports industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- IT & Cloud Consulting Services for Sports Equipment Company (5.0/5, Jun 11, 2021): Real IT provides managed IT services for a manufacturer and seller of gym equipment. The team manages equipment and resolves any technology issues. They also work on network configuration and phone systems.
 [Read Full Review](https://clutch.co/go-to-review/real-it-solutions/51992)

##### Consumer Products Experience
Real IT Solutions, Inc. has garnered positive feedback from clients in the Consumer Products industry, highlighting their expertise in managing IT operations for manufacturing. Clients appreciate their proactive approach to IT security and compliance, especially in high-stakes situations, such as mitigating cyber threats. Their responsive ticketing system and adaptability to remote work requirements have been crucial during the COVID-19 era. Overall, the company is viewed as reliable and committed to client integrity, making them a strong candidate for potential partnerships in the Consumer Products sector.
- 1 review for consumer products industry
- $200,000 – $999,999 avg. project cost
- Managed IT Services for Furniture Manufacturer (4.5/5, Apr 30, 2021): For over 10 years, Real IT Solutions has provided ongoing IT support for a furniture manufacturer. This spans troubleshooting tickets to installing servers and hardware and even third-party machinery help.
 [Read Full Review](https://clutch.co/go-to-review/real-it-solutions/138955)

##### Education Experience
Real IT Solutions, Inc demonstrates significant expertise in the Education sector, particularly in managing IT infrastructure for K-12 institutions. Clients commend their responsiveness and proactive support, which includes network management and cybersecurity training. Their collaborative approach enhances project success, making them a reliable partner. Overall, feedback reflects a strong sentiment towards their capabilities, with an emphasis on effective communication and leveraging their expertise for optimal outcomes.
- 1 review for education industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Managed IT Services for K–12 Private Education Institution (5.0/5, Apr 23, 2021): Real IT Solutions, Inc provides ongoing managed IT services for a K–12 educational institution. Their team provides network monitoring and management as well as helpdesk and troubleshooting efforts.
 [Read Full Review](https://clutch.co/go-to-review/real-it-solutions/132975)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients have consistently praised Real IT Solutions, Inc for their cost-effectiveness and value for money. One client noted the 'pricing fit our budget' and emphasized the 'good value for cost.' Another remarked on their transparency in quotes, stating they are 'usually very spot on,' which enhances trust. Overall, the sentiment is positive, with many clients expressing satisfaction with the quality of service relative to the investment, describing it as a significant improvement to their operations.
[Read All Reviews](https://clutch.co/profile/real-it-solutions?verified=true#reviews)
- $50,000 to $199,999 (5 reviews)
- $10,000 to $49,000 (4 reviews)
- $200,000 to $999,999 (2 reviews)
- $10,000,000 + (1 reviews)

#### Completed projects in 7 cities
- Grand Rapids, Michigan (6 projects)
- Kentwood, Michigan (1 projects)
- Shelby, Michigan (1 projects)
- Walker, Michigan (1 projects)
- Comstock Park, Michigan (1 projects)
- Grand Haven, Michigan (2 projects)
- Hudson, Michigan (1 projects)

This provider is available in 1 time zone:
- Eastern Standard Time (EST)
This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/real-it-solutions?verified=true#reviews)

---

### [OTAVA®](https://clutch.co/profile/otava)
#### 5 out of 5 star rating (3 reviews)
- $100 - $149 average hourly rate
- 50 - 249 employees
- Ann Arbor, MI

#### Services Provided - Allocation of Expertise by Percentage
- 15% Call Center Services
- 30% Cloud Consulting & SI
- 20% IT Managed Services
- 20% Cybersecurity
- 15% IT Strategy Consulting

#### Company description
OTAVA® is a comprehensive IT solutions provider offering services in infrastructure management, cloud solutions, and IT support. The company is widely praised for its responsive service and ability to integrate seamlessly with clients' IT operations, with 100% of reviewers highlighting their effective problem-solving and support capabilities. Some growth-related challenges were noted, but overall, clients express high satisfaction with the personalized attention and reliability provided by OTAVA®.
[Visit Website](https://www.otava.com/)


#### Exceptional results
Clients have expressed exceptional satisfaction with OTAVA® (formerly NewCloud Networks), highlighting their rapid response to critical issues, such as restoring data after ransomware attacks within hours. One client noted, "NewCloud Networks keeps us up and running — they have my undying gratitude," emphasizing their proactive support and seamless integration of technology solutions. Overall, the sentiment reflects a strong appreciation for their reliability and customer service, reinforcing their reputation as a dependable partner for IT needs.
- Cloud Management & IT Services for Nonprofit Organization (5.0/5, Jan 6, 2021): NewCloud Networks keeps us up and running — they have my undying gratitude. It’s truly like a plug and play process; we plug it in, it’s good to go, and we don’t have to do anything. They handle the problem and they fix whatever is needed to be fixed. Until they do that, we can’t access the system and they’ve always gotten it done in a timely manner. [Read Full Review](https://clutch.co/go-to-review/otava/29067)

#### Experience in 1 industry

OTAVA® has effectively supported diverse industries such as healthcare, food service, and construction. Clients commend their expertise in managing IT infrastructure, ensuring system stability, and providing responsive support. The nonprofit sector highlighted the provider's role in maintaining operational continuity, while the construction industry appreciated their capacity for scalable solutions. Overall sentiment indicates a strong trust in OTAVA® for reliable IT services, particularly in environments requiring consistent uptime and tailored technological solutions.
[Read All Reviews](https://clutch.co/profile/otava?verified=true#reviews)

##### Other industries Experience
OTAVA® has garnered positive feedback from clients in the Other industries sector, highlighting their expertise in IT infrastructure and support services. Clients commend their responsive communication and integrated partnership approach, which significantly enhances operational stability. The company's ability to manage complex IT environments and provide timely assistance has been particularly noted, yielding a sense of security and reliability for organizations. OTAVA® demonstrates a strong commitment to client success, making them a compelling choice for businesses in need of IT solutions.
- 3 reviews for other industries industry
- 3 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Cloud Management & IT Services for Nonprofit Organization (5.0/5, Jan 6, 2021): Otava (formerly NewCloud Networks) provides cloud management and IT services for a nonprofit organization. The team initially migrated the client's data to the cloud and currently handles wireless network configurations.
 [Read Full Review](https://clutch.co/go-to-review/otava/29067)
- Server Management, IT Support & Cybersecurity for Nonprofit (5.0/5, Feb 1, 2021): Otava (formerly NewCloud Networks) manages over 100 Windows and Linux servers for a healthcare nonprofit. Additionally, they manage operating systems and security. The team also facilitates IT needs and offer 24/7 support.  
 [Read Full Review](https://clutch.co/go-to-review/otava/52589)
- Data Center Migration & Hosting for Construction Company  (5.0/5, Mar 26, 2019): Otava (formerly NewCloud Networks) migrated a set of physical servers for a construction company. They suggested VMware and set up a dynamic environment that could scale to meet changing needs.
 [Read Full Review](https://clutch.co/go-to-review/otava/79369)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive OTAVA® as offering substantial value for money, with several reviews highlighting that the company's services are a significant investment but yield critical operational support. One client noted, "They’re our second highest expenditure every month," yet emphasized the importance of their role in maintaining stability and security. Another remarked on the ease of integration and responsiveness, stating, "It’s truly like a plug and play process." Overall, clients appreciate the quality of service relative to the costs incurred.
[Read All Reviews](https://clutch.co/profile/otava?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)
- $200,000 to $999,999 (1 reviews)

---

### [Online VA Team](https://clutch.co/profile/online-va-team)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Ann Arbor, MI

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 25% Call Center Services
- 55% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Online VA Team is a Customer Service Outsourcing company. Headquartered in Ann Arbor, Michigan, the company provides Customer Service Outsourcing and Call Center Services.
[Visit Website](https://www.onlinevateam.com)


---

### [Kinetix, LLC](https://clutch.co/profile/kinetix-2)
#### 5 out of 5 star rating (1 reviews)
- 10 - 49 employees
- Sparta, MI

#### Services Provided - Allocation of Expertise by Percentage
- 20% Call Center Services
- 40% IT Managed Services
- 40% Cybersecurity

#### Company description
Kinetix, LLC is an IT support company recognized for its responsive service and efficient project management. Praised for minimizing downtime and offering good value for cost, 100% of reviewers appreciated their responsiveness and dedication to client satisfaction, with no areas for improvement noted.
[Visit Website](https://www.kinetixinc.com/)


#### Timely
Clients express a highly positive sentiment regarding Kinetix, LLC's timeliness. One review highlights that all projects were discussed with clear pricing and timelines, and work was executed swiftly, resulting in minimal downtime for the client's office. Additionally, the responsiveness of the team is frequently noted as impressive, with clients feeling prioritized and valued throughout the project lifecycle.

#### Experience in 1 industry

Kinetix, LLC has received positive feedback primarily from the healthcare industry, specifically a general dentistry office. Their expertise in IT support is highlighted through successful implementations of new technology with minimal downtime. Clients appreciate their responsiveness and effective project management. The sentiment is overwhelmingly positive, indicating Kinetix's strengths in delivering valuable IT solutions for healthcare providers, making them a suitable partner for similar projects in the industry.
[Read All Reviews](https://clutch.co/profile/kinetix-2?verified=true#reviews)

##### Healthcare Experience
Kinetix, LLC has received positive feedback within the Healthcare industry, particularly for their IT support services. Clients commend their responsiveness and effective project management, noting minimal downtime during IT upgrades. The Office Manager of Mortiere and Gasparotto DDS highlighted their ability to deliver tailored solutions, including new computers and phone systems, while maintaining cost-effectiveness. Overall, Kinetix, LLC demonstrates strong expertise and value for healthcare providers seeking reliable IT support.
- 1 review for healthcare industry
- 1 review is 5 stars
- Unknown avg. project cost
- IT Managed Services for General Dentistry Office (5.0/5, May 17, 2024): A general dentistry office has hired Kinetix, LLC for IT services. The vendor offers ongoing IT support and cybersecurity services. The client has worked with multiple individuals from Kinetix, LLC.  [Read Full Review](https://clutch.co/go-to-review/kinetix-2/289414)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Kinetix, LLC as offering good value for cost, with one client highlighting their selection due to 'good value for cost' and 'high ratings.' The company is commended for its responsiveness and thorough communication regarding project timelines and pricing, leading to minimal downtime during implementations. Overall, feedback indicates satisfaction with the balance of cost and service quality, with no significant areas for improvement noted.
[Read All Reviews](https://clutch.co/profile/kinetix-2?verified=true#reviews)

---

### [Armored Medical Billing Solutions LLC](https://clutch.co/profile/armored-medical-billing-solutions)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- Wixom, MI

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 30% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
Armored Medical Billing Solutions LLC is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the firm is located in Wixom, Michigan.
[Visit Website](https://armoredmbs.com/)


---

### [Rock Connections](https://clutch.co/profile/rock-connections)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 250 - 999 employees
- Detroit, MI

#### Services Provided - Allocation of Expertise by Percentage
- 75% Call Center Services
- 25% Customer Service Outsourcing

#### Company description
Rock Connections is an answering service launched in 2012. The agency specializes in Call Center Services and Customer Service Outsourcing.
[Visit Website](http://rockconnections.com/)


---

### [Medivantek Medical Billing Services](https://clutch.co/profile/medivantek-medical-billing-services)
- 10 - 49 employees
- Clinton TWP, MI

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 10% Call Center Services
- 30% Customer Service Outsourcing
- 15% Business Consulting
- 15% Sales Outsourcing
- 10% Transcription

#### Company description
Medivantek Medical Billing Services, a small Customer Service Outsourcing company, is located in Clinton TWP, Michigan. The team provides Customer Service Outsourcing and Back Office Outsourcing.
[Visit Website](https://medivantek.com/)


---

### [QOSNow](https://clutch.co/profile/qosnow)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Grand Rapids, MI

#### Services Provided - Allocation of Expertise by Percentage
- 5% Back Office Outsourcing
- 15% Call Center Services
- 25% Customer Service Outsourcing
- 15% Finance & Accounting Outsourcing (FAO)
- 15% Business Consulting
- 20% Sales Outsourcing
- 5% Translation

#### Company description
QOSNow is a Customer Service Outsourcing company. Their team is headquartered in Grand Rapids, Michigan. The firm specializes in Customer Service Outsourcing and Sales Outsourcing.
[Visit Website](https://qosnow.com/)


---

### [Advanced Customer Services](https://clutch.co/profile/advanced-customer-services)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- Troy, MI

#### Services Provided - Allocation of Expertise by Percentage
- 40% Call Center Services
- 50% Customer Service Outsourcing
- 10% Fulfillment

#### Company description
Headquartered in Troy, Michigan, Advanced Customer Services is a Customer Service Outsourcing company. Founded in 1982, the team specializes in Customer Service Outsourcing and Call Center Services.
[Visit Website](http://acscontact.com/)


---

### [Red House Medical Billing](https://clutch.co/profile/red-house-medical-billing)
- 50 - 249 employees
- Wixom, MI

#### Services Provided - Allocation of Expertise by Percentage
- 25% Accounting
- 50% Back Office Outsourcing
- 25% Call Center Services

#### Company description
Midsize Back Office Outsourcing company Red House Medical Billing, is in Wixom, Michigan and Southfield, Michigan. The team focuses on Back Office Outsourcing and Call Center Services.
[Visit Website](http://redhousemed.com/)


---

### [Epic Receptionists](https://clutch.co/profile/epic-receptionists)
- $1,000+ minimum project size
- 2 - 9 employees
- Canton, MI

#### Services Provided - Allocation of Expertise by Percentage
- 90% Call Center Services
- 10% Sales Outsourcing

#### Company description
Answering service company Epic Receptionists is located in Canton, Michigan. Established in 2020, the team focuses on Call Center Services and Sales Outsourcing.
[Visit Website](https://epicreceptionists.com/)


---

### [Dialog Direct](https://clutch.co/profile/dialog-direct)
- 1,000 - 9,999 employees
- Highland Park, MI

#### Services Provided - Allocation of Expertise by Percentage
- 35% Call Center Services
- 30% E-Commerce Development
- 35% Direct Marketing

#### Company description
Dialog Direct is an answering service. Their large team is located in Highland Park, Michigan. Their team specializes in Call Center Services and Direct Marketing.
[Visit Website](https://www.dialog-direct.com/)


---

### [Hitech PTAC Services Michigan](https://clutch.co/profile/hitech-ptac-services-michigan)
- 250 - 999 employees
- Cadillac, MI

#### Services Provided - Allocation of Expertise by Percentage
- 30% Customer Service Outsourcing
- 35% Engineering
- 35% Environmental Consulting

#### Company description
Hitech PTAC Services Michigan is a Cadillac, Michigan-based Engineering company. Established in 2008, the team offers Engineering and Environmental Consulting.
[Visit Website](http://www.hitechptacservicesmichigan.com/)


---

### [LongerDays](https://clutch.co/profile/longerdays)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Muskegon, MI

#### Services Provided - Allocation of Expertise by Percentage
- 75% Back Office Outsourcing
- 15% Call Center Services
- 10% Customer Service Outsourcing

#### Company description
LongerDays, a Back Office Outsourcing company, was launched in 2010. They focuses on Back Office Outsourcing and Call Center Services.
[Visit Website](https://longerdays.com/)


---

### [Keizer Solutions Inc.](https://clutch.co/profile/keizer-solutions)
- 10 - 49 employees
- Southfield, MI

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 25% Call Center Services
- 25% Cybersecurity

#### Company description
Keizer Solutions Inc. Is a small Back Office Outsourcing company. Established in 2010, the team specializes in Back Office Outsourcing and Cybersecurity.
[Visit Website](http://www.keizersolutions.com/)


---

### [Rochester Telemessaging Center](https://clutch.co/profile/rochester-telemessaging-center)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 2 - 9 employees
- Rochester, MI

#### Services Provided - Allocation of Expertise by Percentage
- 65% Call Center Services
- 35% Customer Service Outsourcing

#### Company description
Rochester Telemessaging Center is a call center company. The Rochester, Michigan-based firm was founded in 1972. Their services include Call Center Services and Customer Service Outsourcing.
[Visit Website](https://rtcenter.com/)


---

### [Bennett Communication Solutions](https://clutch.co/profile/bennett-communication-solutions)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 2 - 9 employees
- Flint, MI

#### Services Provided - Allocation of Expertise by Percentage
- 40% Call Center Services
- 24% Customer Service Outsourcing
- 20% HR Consulting
- 16% Sales Outsourcing

#### Company description
Bennett Communication Solutions is an answering service company. They provide Call Center Services and Customer Service Outsourcing and were launched in 1947.
[Visit Website](https://www.bennettanswering.com/)


---

### [United Call Center Solutions](https://clutch.co/profile/united-call-center-solutions)
- < $25 average hourly rate
- 10 - 49 employees
- Dearborn, MI

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 5% Commercial Brokerage Services
- 5% Commercial Development
- 5% Commercial Financing
- 20% Conversion Optimization
- 5% CRM Consulting and SI
- 10% Application Management & Support
- 10% Customer Service Outsourcing
- 10% Business Consulting
- 5% Other IT Consulting and SI
- 10% Sales Outsourcing
- 5% Transcription

#### Company description
Headquartered in Dearborn, Michigan, United Call Center Solutions is a small Conversion Optimization company. Their services include Conversion Optimization and Call Center Services.
[Visit Website](http://united-ccs.com/)


---

### [Loss Prevention Services, LLC](https://clutch.co/profile/loss-prevention-services)
- 50 - 249 employees
- Wyoming, MI

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Business Consulting

#### Company description
Located in Wyoming, Michigan and Natchez, Mississippi, Loss Prevention Services, LLC is a call center. Established in 2009, the team provides Call Center Services and Business Consulting.
[Visit Website](http://losspreventionservices.net/)


---

### [S4L Partners](https://clutch.co/profile/s4l-partners)
- $5,000+ minimum project size
- $50 - $99 average hourly rate
- 2 - 9 employees
- Royal Oak, MI

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 25% Recruiting
- 45% Recruitment Process Outsourcing
- 10% Sales Outsourcing

#### Company description
S4L Partners is a Recruitment Process Outsourcing company. Launched in 2018, the agency focuses on Recruitment Process Outsourcing and Recruiting.
[Visit Website](https://s4lpartners.com)


---

### [AdvantageCS](https://clutch.co/profile/advantagecs)
- 50 - 249 employees
- Ann Arbor, MI

#### Services Provided - Allocation of Expertise by Percentage
- 15% Custom Software Development
- 10% Call Center Services
- 15% E-Commerce Development
- 10% Fulfillment
- 20% IT Managed Services
- 5% Sales Outsourcing
- 15% Web Development
- 10% Warehousing & Distribution

#### Company description
AdvantageCS is an IT managed services company. Established in 1979, their team focuses on IT managed services and Custom Software Development.
[Visit Website](https://www.advantagecs.com/)


---

### [SoftCorp International, Inc.](https://clutch.co/profile/softcorp-international)
- $250,000+ minimum project size
- 50 - 249 employees
- Troy, MI

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% IT Managed Services
- 20% IT Strategy Consulting
- 20% Application Testing
- 20% IT Staff Augmentation

#### Company description
SoftCorp International, Inc. Is a Troy, Michigan-based IT strategy consulting company. They offer IT strategy consulting and IT managed services.
[Visit Website](https://www.softcorpinc.com/)


---

### [Clementine Live Answering Service](https://clutch.co/profile/clementine-live-answering-service)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Harper Woods, MI

#### Services Provided - Allocation of Expertise by Percentage
- 25% Call Center Services
- 25% Public Relations
- 25% Sales Outsourcing
- 25% Application Testing

#### Company description
PR agency Clementine Live Answering Service focuses on Public Relations and Application Testing. They are headquartered in Harper Woods, Michigan and Chicago, Illinois.
[Visit Website](https://www.clementineanswers.com/chicago-answering-service/)


---

### [Big Water Technologies](https://clutch.co/profile/big-water-technologies)
- $5,000+ minimum project size
- $150 - $199 average hourly rate
- 10 - 49 employees
- Southfield, MI

#### Services Provided - Allocation of Expertise by Percentage
- 16% Call Center Services
- 12% Cloud Consulting & SI
- 16% Unified Communications Consulting & SI
- 20% IT Managed Services
- 20% Cybersecurity
- 16% IT Strategy Consulting

#### Company description
Big Water Technologies is an IT managed services company. The small Southfield, Michigan-based team provides IT managed services and Cybersecurity. The company was established in 2010.
[Visit Website](http://www.bigwatertech.com/)


---

### [THC123](https://clutch.co/profile/thc123)
- 10 - 49 employees
- Sterling Heights, MI

#### Services Provided - Allocation of Expertise by Percentage
- 15% Accounting
- 15% Back Office Outsourcing
- 70% Staffing

#### Company description
Established in 2017, THC123 is a small Sterling Heights, Michigan-based Staffing company. Their team provides Staffing and Accounting.
[Visit Website](https://www.thc123.com/)


---

### [Payroll Specialist Inc](https://clutch.co/profile/payroll-specialist)
- 10 - 49 employees
- Southfield, MI

#### Services Provided - Allocation of Expertise by Percentage
- 15% Accounting
- 20% Back Office Outsourcing
- 15% Financial Advising & Planning
- 15% HR Consulting
- 20% HR Outsourcing
- 15% Business Consulting

#### Company description
Payroll Specialist Inc is a Back Office Outsourcing company. Based in Southfield, Michigan, the agency was established in 2000. Their services include Back Office Outsourcing and HR Outsourcing.
[Visit Website](https://www.payrollspecialistinc.biz/)


---

### [National Technology Management](https://clutch.co/profile/national-technology-management)
- 50 - 249 employees
- Bingham Farms, MI

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 70% IT Managed Services
- 10% Other IT Consulting and SI
- 10% Affiliate Marketing

#### Company description
Founded in 2023, National Technology Management is a midsize Bingham Farms, Michigan-based IT managed services company. Their team offers IT managed services and Affiliate Marketing.
[Visit Website](https://www.trustntm.com/)


---

### [Crusecom](https://clutch.co/profile/crusecom)
- 2 - 9 employees
- Oscoda, MI

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Crusecom is a call center. They are located in Oscoda, Michigan and have small team. Their team specializes in Call Center Services.
[Visit Website](https://www.crusecom.com/)


---

### [Directele, Inc.](https://clutch.co/profile/directele)
- 2 - 9 employees
- Madison Heights, MI

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Directele, Inc. Is a call center company. Their small team is based in Madison Heights, Michigan. Their team provides Call Center Services.
[Visit Website](https://directeleinc.com/)


---

### [Inbound Lead Solutions](https://clutch.co/profile/inbound-lead-solutions)
- $5,000+ minimum project size
- $100 - $149 average hourly rate
- 2 - 9 employees
- Detroit, MI

#### Services Provided - Allocation of Expertise by Percentage
- 10% UX/UI Design
- 10% Branding
- 10% Content Marketing
- 10% Email Marketing
- 10% Marketing Strategy
- 10% Sales Outsourcing
- 10% Search Engine Optimization
- 10% Social Media Marketing
- 10% Web Design
- 10% Web Development

#### Company description
Inbound Lead Solutions is a branding agency. The Detroit, Michigan-based company focuses on Branding and Marketing Strategy.
[Visit Website](http://www.inboundleadsolutions.com/)


---

### [The Studio Creative](https://clutch.co/profile/studio-creative-1)
- $5,000+ minimum project size
- $150 - $199 average hourly rate
- 2 - 9 employees
- Grand Blanc, MI

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Content Writing Services
- 20% Conversion Optimization
- 20% Search Engine Optimization
- 20% Video Production

#### Company description
The Studio Creative is a Conversion Optimization company based in Grand Blanc, Michigan. They offer Conversion Optimization and Search Engine Optimization.
[Visit Website](https://thestudiocreative.com)


---

### [The greatest on the planet](https://clutch.co/profile/greatest-planet-0)
- 10 - 49 employees
- Dearborn, MI

#### Services Provided - Allocation of Expertise by Percentage
- 30% Advertising
- 10% Branding
- 10% Event Marketing
- 10% Market Research
- 10% Marketing Strategy
- 10% Media Planning & Buying
- 10% Sales Outsourcing
- 10% Direct Marketing

#### Company description
The greatest on the planet is a small Dearborn, Michigan-based Advertising company. Their services include Advertising and Branding.
[Visit Website](https://www.thegreatestontheplanet.com)


---

### [Huff Tech Solutions](https://clutch.co/profile/huff-tech-solutions)
- $1,000+ minimum project size
- $100 - $149 average hourly rate
- 2 - 9 employees
- Hudsonville, MI

#### Services Provided - Allocation of Expertise by Percentage
- 10% Cloud Consulting & SI
- 10% Document Digitization & Management
- 50% IT Managed Services
- 10% Cybersecurity
- 10% IT Strategy Consulting
- 10% Other IT Consulting and SI

#### Company description
Huff Tech Solutions is an IT managed services company. They were launched in 2019, and their services include IT managed services and IT strategy consulting.
[Visit Website](http://www.hufftechsolutions.com)


---

### [JOHN HOPPER](https://clutch.co/profile/john-hopper)
- 10 - 49 employees
- Dearborn, MI

#### Services Provided - Allocation of Expertise by Percentage
- 10% Accounting
- 10% Advertising
- 10% Commercial Financing
- 10% Financial Advising & Planning
- 10% HR Consulting
- 2% HR Outsourcing
- 30% Business Consulting
- 2% PEO/Employee Leasing
- 3% Recruiting
- 10% Sales Outsourcing
- 3% Staffing

#### Company description
JOHN HOPPER, a small Business Consulting company, is in Dearborn, Michigan. The team provides Business Consulting and Advertising.
[Visit Website](https://www.johnhopper.com)


---

### [Immortal Jellyfish Marketing](https://clutch.co/profile/immortal-jellyfish-marketing)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- Ann Arbor, MI

#### Services Provided - Allocation of Expertise by Percentage
- 30% Branding
- 20% Market Research
- 20% Marketing Strategy
- 10% Packaging Design
- 10% Product Design
- 10% Sales Outsourcing

#### Company description
Founded in 2018, Immortal Jellyfish Marketing is a small branding company. Their team focuses on Branding and Market Research.
[Visit Website](https://jellybrands.com/)


---

### [The Wisdom Link, Inc.](https://clutch.co/profile/wisdom-link)
- 10 - 49 employees
- Harbor Springs, MI

#### Services Provided - Allocation of Expertise by Percentage
- 15% Content Marketing
- 15% Content Writing Services
- 40% Business Consulting
- 30% Sales Outsourcing

#### Company description
The Wisdom Link, Inc. Is a small Business Consulting company founded in 2002. Their services include Business Consulting and Sales Outsourcing.
[Visit Website](https://www.thewisdomlink.com/)


---

### [SunTel Services](https://clutch.co/profile/suntel-services)
- 50 - 249 employees
- Troy, MI

#### Services Provided - Allocation of Expertise by Percentage
- 75% Call Center Services
- 25% Customer Service Outsourcing

#### Company description
SunTel Services is a telephone answering service. In Troy, Michigan, the team specializes in Call Center Services and Customer Service Outsourcing.
[Visit Website](http://www.suntel.com/)


---

### [1 Bold Step](https://clutch.co/profile/1-bold-step)
- 50 - 249 employees
- Grand Rapids, MI

#### Services Provided - Allocation of Expertise by Percentage
- 20% CRM Consulting and SI
- 20% Demand Generation Marketing
- 20% Business Consulting
- 20% Marketing Strategy
- 20% Sales Outsourcing

#### Company description
1 Bold Step is a Marketing Strategy company. They are based in Grand Rapids, Michigan and have midsize team. They specialize in Marketing Strategy and CRM consulting and SI.
[Visit Website](https://1boldstep.com/)


---

### [Gladstone printing services](https://clutch.co/profile/gladstone-printing-services)
- 2 - 9 employees
- Lansing, MI

#### Services Provided - Allocation of Expertise by Percentage
- 25% Document Digitization & Management
- 50% Graphic Design
- 25% Logo

#### Company description
Gladstone printing services is a small graphic design company. Launched in 2002, the team specializes in Graphic Design and Logo.
[Visit Website](http://www.gladstoneprinting.com/)


---

### [Strategic Market Solutions, LLC](https://clutch.co/profile/strategic-market-solutions)
- 10 - 49 employees
- Clio, MI

#### Services Provided - Allocation of Expertise by Percentage
- 20% Branding
- 15% Email Marketing
- 20% Sales Outsourcing
- 15% Search Engine Optimization
- 15% Social Media Marketing
- 15% Web Design

#### Company description
Strategic Market Solutions, LLC is a Clio, Michigan-based branding firm. The team offers Branding and Sales Outsourcing.
[Visit Website](https://strategicmarketsolutions.com/)


---

### [Cocoon Advisors](https://clutch.co/profile/cocoon-advisors)
- 2 - 9 employees
- Detroit, MI

#### Services Provided - Allocation of Expertise by Percentage
- 30% Accounting
- 40% Back Office Outsourcing
- 30% Business Consulting

#### Company description
Cocoon Advisors is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Accounting and were founded in 2018.
[Visit Website](https://cocoonadvisors.com/)


---

### [Applied Innovation](https://clutch.co/profile/applied-innovation)
- 250 - 999 employees
- Grand Rapids, MI

#### Services Provided - Allocation of Expertise by Percentage
- 10% Building Security Services
- 10% Compliance Consulting
- 10% Document Digitization & Management
- 30% IT Managed Services
- 20% Cybersecurity
- 20% Robotics Process Automation

#### Company description
Applied Innovation, an IT managed services company, was founded in 1987. The midsize team offers IT managed services and Cybersecurity.
[Visit Website](https://www.appliedinnovation.com/)


---

### [Stealth Consulting](https://clutch.co/profile/stealth-consulting)
- 2 - 9 employees
- Northville, MI

#### Services Provided - Allocation of Expertise by Percentage
- 40% Fractional CMO Services
- 20% Business Consulting
- 20% Marketing Strategy
- 20% Sales Outsourcing

#### Company description
Based in Northville, Michigan, Stealth Consulting is a Fractional CMO Services company. The team offers Fractional CMO Services and Marketing Strategy.
[Visit Website](https://stealthconsulting.com/)


---

### [Essential CMO](https://clutch.co/profile/essential-cmo)
- 2 - 9 employees
- Ann Arbor, MI

#### Services Provided - Allocation of Expertise by Percentage
- 40% Fractional CMO Services
- 10% Market Research
- 10% Marketing Strategy
- 10% Recruiting
- 20% Sales Outsourcing
- 10% Staffing

#### Company description
Essential CMO, a small Fractional CMO Services company, is headquartered in Ann Arbor, Michigan. The team specializes in Fractional CMO Services and Sales Outsourcing.
[Visit Website](https://cmo.marketingmonsoon.com/)


---

### [Reliance Transcriptions and Infotech Corp.](https://clutch.co/profile/reliance-transcriptions-infotech-corp)
- 2 - 9 employees
- Howell, MI

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% Transcription

#### Company description
Launched in 2008, Reliance Transcriptions and Infotech Corp. Is a call center company and Transcription company. The small team specializes in Call Center Services and Transcription.
[Visit Website](http://relianceti.com/ph/)


#### Less than 1% of employees work in Howell office
Howell, MI
3318 Kneeland Circle Howell
 employees
+1.517.304.0731
[See All Locations (4)](https://clutch.co/profile/reliance-transcriptions-infotech-corp#location)

---

### [CPI Data Services](https://clutch.co/profile/cpi-data-services)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- Farmington Hills, MI

#### Services Provided - Allocation of Expertise by Percentage
- 100% Back Office Outsourcing

#### Company description
Back Office Outsourcing company CPI Data Services is located in Farmington Hills, Michigan. Founded in 1999, the team specializes in Back Office Outsourcing.
[Visit Website](http://cpidata.com/)


---

### [RANGE TELECOMMUNICATIONS](https://clutch.co/profile/range-telecommunications)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- Marquette, MI

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
RANGE TELECOMMUNICATIONS is a phone answering service. Founded in 1974, the company is headquartered in Marquette, Michigan. Their services include Call Center Services.
[Visit Website](http://rangetele.com)


---

### [Hesel Media](https://clutch.co/profile/hesel-media)
- 10 - 49 employees
- Madison Heights, MI

#### Services Provided - Allocation of Expertise by Percentage
- 10% Branding
- 15% Content Marketing
- 15% Sales Outsourcing
- 15% Pay Per Click
- 15% Search Engine Optimization
- 15% Social Media Marketing
- 15% Video Production

#### Company description
Hesel Media is a social media marketing company. Established in 2019, the firm focuses on Social Media Marketing and Content Marketing.
[Visit Website](https://www.heselmedia.com/)


---


#### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory)

## Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines:

- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.