# Top Medical Billing Services Highly reviewed Medical Billing companies include Connext, TECHSPEED INC, 4D Global, Appointment Setter Online, Remote CoWorker, Unity Communications, SupportYourApp, Helpware CX, Top Customer Service, Select VoiceCom. Medical billing companies offer a lot of key services and solutions that help healthcare providers manage and improve patient billing efforts and insurance claims. Some medical billing companies also offer administrative services such as reimbursements, claims submission, denial management, etc. A medical billing company must have certifications such as Certified Professional Biller (CPB), Certified Medical Reimbursement Specialist (CMRS), and HIPAA compliance to ensure patient data security and accurate billing practices. Find out more about the leading and top-rated medical billing companies by browsing our list down below. Learn more about these companies and discover the best partner for your business today. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Medical Billing Services Ratings Updated: Jul 26, 2026 ### [Connext](https://clutch.co/profile/connext-0) #### 5 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Angeles, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Customer Service Outsourcing - 30% Finance & Accounting Outsourcing (FAO) - 20% IT Staff Augmentation #### Company description Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training. [Visit Website](https://www.connextglobal.com) #### Timely Overall, clients express a positive sentiment regarding Connext's timeliness. One client highlighted their ability to complete screening, interviews, and placements within 14 days, significantly enhancing operational efficiency. Another praised Connext for their great communication and frequent touchpoints, which contributed to successful onboarding and project management. Clients consistently noted that Connext met deadlines and effectively responded to needs, underscoring their commitment to timely delivery and support. - Staff Augmentation for Title & Escrow Company (5.0/5, Jan 23, 2023): We are now able to notify Connext of a resource need and in most cases can have screening, interviews, and placement completed in under 14 days. With their support, we continue to grow our business, and improve client satisfaction. The relationship has been very successful. [Read Full Review](https://clutch.co/go-to-review/connext-0/177516) #### Experience in 5 industries Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) ##### Arts, entertainment & music Experience Connext has proven expertise in the Arts, entertainment & music industry, particularly through their effective call center services for an entertainment company. Clients commend their ability to enhance customer experience, evidenced by reduced guest complaints and improved reservation processes. Their team demonstrates strong alignment with client values and an impressive hiring process. While there are suggestions for increased employee training, overall sentiment remains positive, making them a suitable partner for businesses in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Entertainment Company (5.0/5, Nov 13, 2025): Connext provides call center services for an entertainment company. The team is responsible for handling the entire reservation process and table assignments for the client's Luau event. [Read Full Review](https://clutch.co/go-to-review/connext-0/419708) ##### Financial services Experience Connext has demonstrated robust expertise in the Financial services sector, particularly in enhancing systems and processes for clients like Simpay-Alpha Card. Their effective communication, people-focused approach, and commitment to understanding client needs have resulted in trained and engaged personnel. Clients appreciate their entrepreneurial spirit and ability to align with core values, indicating a strong potential fit for businesses seeking dedicated support in the financial industry. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - IT Staff Augmentation for Payment Services Company (5.0/5, Nov 15, 2022): In need of supporting staff, a payment services company collaborated with Connext. The team deployed technical engineers with excellent industry knowledge across the US market for system updates and data entry.  [Read Full Review](https://clutch.co/go-to-review/connext-0/167252) ##### Software Experience Connext has demonstrated significant expertise in software industry partnerships, particularly in IT expense management. Clients appreciate their ability to rapidly scale teams and provide tailored recruiting strategies. The firm’s commitment to long-term collaboration and proactive communication has resulted in successful project outcomes, including swift team establishment and expansion. Overall, client sentiment is highly positive, highlighting Connext as a reliable partner capable of enhancing operational capabilities within the software sector. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Expense Management Software Company (5.0/5, Jul 25, 2022): Connext has been hired by an expense management software company for recruitment services. They help the client expand their global presence by bringing in new talents and providing post-hire support. [Read Full Review](https://clutch.co/go-to-review/connext-0/151453) ##### Business services Experience Connext Global Solutions has received positive feedback from clients in the business services industry, particularly for their expertise in optimizing outsourced accounting functions. Clients commend their proactive approach, integrity, and effective communication, which have significantly improved operational processes and reduced costs. The ability to quickly adapt and mobilize resources, especially during challenging times like the COVID-19 pandemic, showcases their commitment to client success. Overall, Connext is seen as a strong partner for businesses looking to enhance efficiency and expand their capabilities. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Accounting Management Firm (5.0/5, Dec 17, 2021): A construction accounting management firm hired Connext Global Solutions to augment their staff for their internal processes. The vendor now makes up for nearly two-thirds of their workforce.  [Read Full Review](https://clutch.co/go-to-review/connext-0/7000) ##### Other Industry Experience Connext has garnered positive feedback within the Other Industry sector for its expertise in general accounting and operational support. Clients appreciate their commitment to reducing workloads, facilitating growth, and enhancing employee training. Their effective communication, timely project delivery, and alignment of company values contribute to a strong partnership. Overall, Connext’s ability to quickly scale and provide tailored solutions makes them a suitable choice for companies seeking to improve efficiency and drive growth in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Finance & Accounting Outsourcing for Entertainment Co (5.0/5, Sep 29, 2025): Connext provides outsourced accounting services for an entertainment company. The team handles journal entries, month-end reviews, and other tasks. [Read Full Review](https://clutch.co/go-to-review/connext-0/409539) ##### Real estate Experience Connext has demonstrated a strong expertise in supporting the real estate industry, particularly in transaction management and recruitment services. Clients appreciate their proactive approach and the ability to quickly provide highly qualified candidates, significantly improving operational efficiency and client satisfaction. The positive sentiment reflects their commitment to excellence and the seamless integration of their team as an extension of the client's business, making them a reliable partner for long-term collaboration. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Title & Escrow Company (5.0/5, Jan 23, 2023): Connext provides staff augmentation services for a title and escrow company. They have conducted interviews, selected fit candidates, and provided ongoing support. [Read Full Review](https://clutch.co/go-to-review/connext-0/177516) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 4 cities - Denver, Colorado (1 projects) - Honolulu, Hawaii (3 projects) - Mechanicsville, Virginia (1 projects) - Trevose, Pennsylvania (1 projects) This provider is available in 7 time zones: - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) --- ### [TECHSPEED INC](https://clutch.co/profile/techspeed) #### 4.9 out of 5 star rating (18 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 25% Call Center Services - 25% Content Moderation Services - 20% Customer Service Outsourcing #### Company description TECHSPEED INC is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support Services. With a high accuracy rate in data entry tasks and effective project management, the company receives positive feedback for its proactive communication and client-centric approach. About 100% of reviewers highlight their responsiveness and attention to detail, with no areas for improvement mentioned. [Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral) #### Easy to work with Clients consistently express that TECHSPEED INC is easy to work with, highlighting their responsive communication and adaptability. One client noted their 'high-touch approach' as a significant differentiator, emphasizing that they felt valued despite being a smaller client. Additionally, the client appreciated the weekly touchpoints and prompt responses, stating, 'It has been very easy to work with them.' Overall, the sentiment reflects a strong satisfaction with the collaborative nature of their partnership. - Staff Augmentation for Fixed Cost Reduction Firm (4.5/5, Dec 6, 2022): The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive. [Read Full Review](https://clutch.co/go-to-review/techspeed/170597) - Back-Office Outsourcing for Needlework Shop (5.0/5, Aug 22, 2025): We have a weekly video touchbase with them. They always respond quickly and pivot as needed. Not that I can think of. It has been very easy to work with them. [Read Full Review](https://clutch.co/go-to-review/techspeed/400294) #### Experience in 8 industries TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) ##### Advertising & marketing Experience TECHSPEED INC has received positive feedback within the Advertising & Marketing industry, highlighting their expertise in data management and web development. Clients praised their speed, accuracy, and professional communication, noting significant enhancements to project outcomes such as SEO and user experience. The company's ability to accommodate project changes while delivering quality work on time makes them a strong candidate for businesses seeking reliable support in advertising and marketing projects. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry & Mobile App Dev for Boutique Design Firm (5.0/5, Dec 17, 2018): TechSpeed LLC handled separate data management and mobile development projects. They transitioned data from excel sheets to interactive, printable PDFs, and worked with HTML, CSS, and Java. [Read Full Review](https://clutch.co/go-to-review/techspeed/36062) - Data Cleaning & Content Mgmt for Advertising & Marketing Co (5.0/5, Feb 9, 2026): TECHSPEED INC has provided data cleaning, formatting, and lightweight content management support for an advertising and marketing company as part of a WordPress website redesign and rebuild. [Read Full Review](https://clutch.co/go-to-review/techspeed/435088) ##### Software Experience TECHSPEED INC has received positive feedback from clients in the Software industry, highlighting their expertise in lead generation and market research. Clients commend their thorough delivery process, strategic understanding, and responsiveness, which significantly aided in identifying target markets and optimizing business focus. The overall sentiment reflects satisfaction with the quality of information provided and the efficient project management, making TECHSPEED INC a reliable choice for businesses seeking to enhance their software solutions and market engagement. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Lead Gen & Market Research for SaaS Business Mgmt. Provider (5.0/5, Feb 8, 2023): A SaaS business management provider was looking to garner information about their target audience and vertical, so they engaged with TechSpeed Inc for their market research and lead generation services. [Read Full Review](https://clutch.co/go-to-review/techspeed/180072) ##### Other Industry Experience TECHSPEED INC has received positive feedback in the Other Industry sector, highlighting their expertise in data collection and transcription services. Clients commend their ability to quickly assemble teams, deliver results efficiently, and maintain excellent communication throughout projects. Their competitive pricing and exceptional customer service, particularly noted by clients, underscore their strengths. Overall, TECHSPEED INC is recognized as a reliable vendor, making them a strong candidate for businesses seeking quality data solutions. - 3 reviews for other industry industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Digital Marketing for Research Company (5.0/5, Feb 19, 2019): TechSpeed LLC established an email marketing campaign. [Read Full Review](https://clutch.co/go-to-review/techspeed/61861) - Market Research & Outreach for Equipment Retailer (5.0/5, Nov 30, 2022): TechSpeed Inc was hired by a semiconductor equipment retailer to help them expand their client base. After understanding the client's objectives, the team executed a smooth process to gather the data needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/169684) - Transcription Services for Consumer Credit Reporting Agency (5.0/5, Dec 12, 2022): TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process. [Read Full Review](https://clutch.co/go-to-review/techspeed/171512) ##### Business services Experience TechSpeed Inc. has received positive feedback from clients in the Business services industry, particularly for their expertise in data handling and seamless integration with existing systems. Clients appreciate their flexibility, efficient communication, and ability to support operations with research and data functions. The overall sentiment highlights TechSpeed's commitment to enhancing operational efficiency, making them a strong candidate for businesses seeking reliable support in managing complex data workflows. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Staff Augmentation for Fixed Cost Reduction Firm (4.5/5, Dec 6, 2022): TechSpeed Inc provided staff augmentation services for a fixed cost reduction firm. They integrated the client's data into their current OS. [Read Full Review](https://clutch.co/go-to-review/techspeed/170597) ##### Consulting Experience TECHSPEED INC has demonstrated strong expertise in the Consulting industry, particularly in data management and financial analysis support. Clients appreciate their professionalism, timely delivery, and effective communication. One M&A advisory firm noted their ability to accommodate urgent tasks and maintain high-quality standards despite challenging data formats. Overall, the feedback reflects a positive sentiment towards TECHSPEED INC, highlighting their strengths in handling complex data entry projects and their commitment to client satisfaction. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry Services for M&A Advisory Firm (5.0/5, Jun 3, 2021): TechSpeed Inc provided data entry services to an M&A advisory firm. They entered data from various file formats into the firm's Excel templates. The file formats included PDF, spreadsheets, and scanned photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/43673) ##### IT Services Experience TechSpeed Inc. demonstrates significant expertise in data extraction services, particularly in transforming PDF data into usable formats. Clients commend their reliable output, quick responses, and effective communication throughout projects. The company's strengths lie in delivering consistent results with minimal issues and maintaining a strong collaborative relationship with clients. Overall, TechSpeed Inc. is well-regarded in the IT Services industry and may be an excellent fit for businesses seeking dependable data solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Data Solutions Company (5.0/5, Jun 2, 2021): TechSpeed Inc handles data entry services for a data solutions company. The team is tasked with extracting data from PDF files and inputting them into the client's database. [Read Full Review](https://clutch.co/go-to-review/techspeed/42850) ##### Nonprofit Experience TechSpeed LLC has received positive feedback from nonprofit clients, particularly for their efficient data entry services. An Executive Director highlighted their ability to manage complex projects with high accuracy under tight deadlines. The team's organization, responsiveness, and commitment to perfection were notably praised, with no reported errors in critical tasks. Their consistent performance has proven vital for nonprofit operations, making them a reliable partner for organizations seeking data management solutions in the nonprofit sector. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry for Scholarship Fund (5.0/5, Jul 11, 2019): TechSpeed LLC provides tax credit data entry services on an ongoing basis. Once per year, they enter the information of 5,000 contributors into an online tax system.  [Read Full Review](https://clutch.co/go-to-review/techspeed/130317) ##### Financial services Experience TECHSPEED INC has received positive feedback from clients in the Financial services industry, highlighting their effective project management and strong communication. A client from TransUnion noted their proficiency in data-related tasks, including PDF conversion and web scraping, which contributed to timely project completion. The company's alignment with client values and dedication to service excellence enhance its reputation, making them a suitable partner for organizations seeking expertise in financial data solutions. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry & Document Digitization for Credit Reporting Agency (5.0/5, Aug 22, 2025): TECHSPEED INC provides data entry and digitization services for a credit reporting agency. The team converts PDF files and scrapes data from websites as needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/400284) ##### Retail Experience TechSpeed Inc. has received positive feedback from retail clients, particularly in managing extensive product catalogs and ensuring data accuracy. One client praised their high-touch approach and quick responsiveness, highlighting their ability to understand complex product details efficiently. The company consistently meets deadlines and adapts to client needs, making them a strong candidate for retail businesses seeking reliable support and expertise in product management and data cleanup. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Outsourcing for Needlework Shop (5.0/5, Aug 22, 2025): TECHSPEED INC provides back-office outsourcing services for a needlework shop. The team reviews the client's Shopify catalog, updates product details, identifies discontinued styles, and gathers product photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/400294) ##### Healthcare Experience TechSpeed LLC has garnered positive feedback from clients in the Healthcare industry, highlighting their expertise in market research and revenue cycle management. Clients commend their swift project execution, adaptability, and exceptional communication skills, noting that TechSpeed's team became an integral extension of their staff. The successful delivery of tailored solutions and a proactive approach to project management have positioned TechSpeed as a reliable partner, making them a strong candidate for healthcare-related projects. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Data Mining to Assess Global Pain Landscape (5.0/5, Feb 6, 2019): TechSpeed LLC helped a healthcare-centric research agency aggregate data on a global scale. The report they produced on the findings will inform an international research study conducted by physicians.  [Read Full Review](https://clutch.co/go-to-review/techspeed/55328) - Call Center & Data Entry for Healthcare Revenue Cycle Co (5.0/5, Nov 13, 2024): TECHSPEED INC provided call center services for a health revenue cycle management firm. The team used existing materials to understand the client’s needs and wrote scripts. They also did contact validation. [Read Full Review](https://clutch.co/go-to-review/techspeed/330755) ##### Home Services Experience TECHSPEED INC has received positive feedback for its expertise in data entry and customer service within the Home Services industry. Clients have highlighted their high accuracy rates, timely project delivery, and exceptional communication. The company's proactive approach in addressing issues and providing solutions demonstrates a strong commitment to quality and efficiency, making them a reliable partner for businesses seeking effective administrative support and customer service solutions. - 1 review for home services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Home Care Agency (5.0/5, Sep 29, 2025): TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) ##### Politics Experience The reviews highlight TECHSPEED INC's exceptional performance in the Politics industry, particularly in delivering comprehensive and timely election information. Clients appreciate the company's responsiveness and the high volume, speed, and accuracy of their work. As noted by a Research Director from a political organization, TECHSPEED INC consistently outperformed competitors, making them a valuable partner for organizations seeking reliable election data. Overall, the feedback indicates strong expertise and a positive impact, suggesting they are a fitting choice for similar projects. - 1 review for politics industry - 1 review is 5 stars - Unknown avg. project cost - Research & Data Collection for Politics Company (5.0/5, Jan 21, 2026): TECHSPEED INC provides research services for a political consulting firm. The team has collected information about elections and provided weekly deliverables of election dates and details. [Read Full Review](https://clutch.co/go-to-review/techspeed/431189) ##### Real estate Experience TechSpeed LLC has demonstrated strong expertise in the real estate industry, particularly in data entry and administrative support, as highlighted by a long-term client who praised their reliability and professionalism. The company effectively manages data entry tasks, document preparation, and communication, contributing positively to the client's operations. Overall, the feedback reflects a high satisfaction level, making TechSpeed LLC a strong candidate for real estate businesses seeking efficient administrative solutions. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry and Admin Assistance for Real Estate Company (5.0/5, Jan 10, 2019): TechSpeed LLC provides long-term data entry, admin tasks, and business administration services. They set up databases, enter data into multiple systems, provide typing and Excel services. [Read Full Review](https://clutch.co/go-to-review/techspeed/42284) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) - Less than $10,000 (6 reviews) - $10,000 to $49,000 (5 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (16 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) --- ### [4D Global](https://clutch.co/profile/4d-global) #### 4.7 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Chennai, India #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 50% Call Center Services - 10% Sales Outsourcing #### Company description 4D Global is a Business Process Outsourcing (BPO) company specializing in medical billing and administrative support services. They receive overwhelmingly positive feedback, with 100% of reviewers praising their responsiveness and quality auditing. Clients commend their efficiency in claim submissions, leading to reduced denial rates and improved revenue collection, with many highlighting their exceptional communication and timely project delivery. [Visit Website](https://4dglobalinc.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-medical-billing) #### Helpful Clients express high satisfaction with 4D Global, highlighting their 'outstanding service' and 'timeliness to issues/concerns.' One client noted their 'willingness to help' and effective communication as particularly impressive. The alignment of company values and referral-based trust further reinforces the sentiment that 4D Global is a reliable partner for projects, with no reported areas for improvement. - Back-Office & Data Entry Services for Medical Billing Co (5.0/5, Jun 12, 2023): I was impressed with their willingness to help us and maintain a great flow of data and continuous communication. [Read Full Review](https://clutch.co/go-to-review/4d-global/208345) #### 2 reviews mention Medical Billing Services Medical Billing Services Experience 4D Global has received overwhelmingly positive feedback for its Medical Billing Services, with 100% of reviewers expressing satisfaction. Clients highlighted their expertise in data entry and accounts receivable management, noting improved claim submission speeds and lower front-end rejections. Continuous communication and timely responsiveness were particularly praised, with one client emphasizing the 'above and beyond outstanding service.' There were no mentions of areas for improvement, indicating a strong alignment with clients' needs and expectations. - 2 of 2 Medical Billing Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/4d-global#review-207800) #### 3 reviews mention Back Office Outsourcing Accounting Backoffice Outsourcing for Medical Billing Co 5.0/5 — 4D Global provides back-office assistance for a medical billing company. 4D Global manages appeals and patient statements. The team also uploads notes to patients' accounts for claim submission. - 2 of 3 Back Office Outsourcing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/4d-global/207554) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight 4D Global's competitive pricing as a key factor in their selection, noting that it fits within budget constraints. Feedback indicates a strong perception of value for money, with one client stating they saved approximately $100,000 monthly. Overall sentiment reflects satisfaction with the cost-effectiveness of services, as clients appreciate the balance of quality and affordability, contributing to positive business outcomes. [Read All Reviews](https://clutch.co/profile/4d-global?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Appointment Setter Online](https://clutch.co/profile/appointment-setter-online) #### 5 out of 5 star rating (54 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - New York, NY #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 20% Call Center Services - 55% Sales Outsourcing #### Company description Appointment Setter Online is a company specializing in Business Process Outsourcing, particularly in lead generation and appointment setting services. Across multiple reviews, clients highlighted their proficiency in improving lead quality and conversion rates, with project management described as organized and responsive. Notably, 100% of reviewers were impressed by their professionalism and consistency, although some suggested providing more detailed performance analytics for enhanced planning. [Visit Website](https://medicalbilling.appointmentsetteronline.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-medical-billing) #### Exceeds expectations Clients have consistently noted that Appointment Setter Online exceeds expectations in their performance. One client from Garage Pro USA highlighted their satisfaction with the training and onboarding process, stating, "Appointment Setter Online’s work has exceeded our expectations; I’m really satisfied and happy with them." Similarly, a marketing company reported a 22% increase in sales, emphasizing the quality of work and noting, "The quality of their work exceeds our expectations." Overall, the sentiment is overwhelmingly positive, with no areas identified for improvement. - Appointment Setting & Sales Outsourcing for Marketing Agency (4.5/5, Aug 5, 2025): Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations. We’re satisfied with the quality of the team, and they've actually increased our sales. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/395821) - Appointment Setting & Sales Closing for Home Services Co (5.0/5, Aug 18, 2025): Appointment Setter Online’s work has exceeded our expectations; I’m really satisfied and happy with them. Their work is on time, and I have never had to ask for anything twice. Appointment Setter Online has specialized teammates. For example, if we work on a specific state, Appointment Setter Online provides someone who can speak the accent of a particular state. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/399160) #### Reviewed 6 times in the past 6 months Over the past six months, clients have consistently praised Appointment Setter Online for their effective lead generation and appointment setting services. Notable feedback highlights their ability to deliver qualified leads, improve conversion rates, and maintain organized communication. Clients appreciated the team's professionalism and consistent follow-ups, which contributed to a more predictable sales pipeline. While some suggested enhanced performance analytics for better insights, overall sentiment remains highly positive, with multiple clients expressing satisfaction with the results achieved. - 6 of 6 reviews are 5 stars - 5 new reviews for Back Office Outsourcing services - $10,000 – $49,000 avg. project cost [Read 6 Recent Reviews](https://clutch.co/profile/appointment-setter-online?sort_by=date_desc&verified=true#reviews) #### Experience in 15 industries Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts. [Read All Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews) ##### Construction Experience Clients in the Construction industry consistently praise Appointment Setter Online for their expertise in lead generation and appointment setting. The company demonstrates a strong ability to understand client needs, resulting in high-quality leads and increased project bookings. Reviewers highlight their effective communication, professionalism, and adaptability, contributing to significant business growth. Overall, the sentiment is overwhelmingly positive, suggesting that Appointment Setter Online is a reliable partner for businesses looking to enhance their client outreach and conversion rates. - 4 reviews for construction industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting Services for Garage Repair Services Co (5.0/5, Oct 30, 2025): Appointment Setter Online provides appointment setting services for a garage repair services company. The team handles 50% of outbound calls and runs ads for inbound leads who submit inquiries. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/416815) - Back Office Outsourcing for Construction Company (5.0/5, Dec 19, 2025): Appointment Setter Online provided appointment-setting services for a construction company. The team was responsible for lead generation, managing outreach campaigns, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426690) - Appointment Setting Services for Renovation & Flooring Co (5.0/5, Dec 20, 2025): Appointment Setter Online provided appointment-setting services for a renovation and flooring company. The team handled lead outreach, initial contact with prospects, follow-ups, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426799) - Appointment Setting Services for Renovation Company (5.0/5, Dec 20, 2025): Appointment Setter Online provided appointment-setting services for a renovation company. The team reached out to prospects and potential customers, managed follow-ups, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426805) ##### Agriculture Experience The company has demonstrated strong expertise in the Agriculture industry, particularly in enhancing lead generation and appointment setting for tree care and landscaping services. Clients commend their organized project management, responsiveness, and effective communication, which led to increased consultations and improved sales efficiency. Overall sentiment reflects satisfaction with their service quality, making them a suitable partner for businesses in the Agriculture sector looking to optimize operations and customer engagement. - 1 review for agriculture industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting for Tree Care & Landscaping Co (5.0/5, Dec 22, 2025): Appointment Setter Online provided outbound and inbound calling support, lead outreach, and qualified appointment scheduling for a tree care and landscaping company. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/427025) ##### Advertising & marketing Experience Appointment Setter Online has received strong feedback in the Advertising & Marketing sector, highlighting their expertise in B2B appointment setting and lead conversion. Clients report significant improvements in sales performance, with increases in appointment bookings and conversion rates ranging from 22% to 40%. Their professionalism, commitment to training, and effective communication have been consistently praised, making them a reliable partner for businesses seeking enhanced sales pipelines and marketing outcomes. - 5 reviews for advertising & marketing industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting & Sales Outsourcing for Publishing Co (5.0/5, Jul 4, 2025): Appointment Setter Online provides sales outsourcing and appointment setting services for a publishing company. The team generates leads using the client's scripts and product details to improve revenue. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/387522) - Social Media Mktg & Sales Outsourcing for Marketing Agency (5.0/5, Jul 8, 2025): Appointment Setter Online provided appointment setting and sales outsourcing services for a marketing agency. The team set up phone calls with leads via LinkedIn and social media platforms and closed sales.  [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388465) - Call Center Services for Marketing Agency (5.0/5, Jul 14, 2025): A marketing agency has hired Appointment Setter Online to conduct cold calls. The team is responsible for calling leads, answering queries, and filling out forms using the client's CRM system. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/389855) - Appointment Setting & Sales Outsourcing for Marketing Agency (4.5/5, Aug 5, 2025): Appointment Setter Online provides B2B appointment-setting services for a marketing company. The team helps the client close sales using email, chat, and phone calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/395821) - Call Center Services for Marketing Company (5.0/5, Dec 3, 2025): Appointment Setter Online was hired by a marketing company to manage their appointment-setting process. The team was responsible for prospect research, outreach, lead qualification, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/423267) ##### Electric Experience Appointment Setter Online demonstrated significant expertise in the Electric industry by effectively managing lead qualification and appointment scheduling for PA Electrical Commissioning. Clients praised the team's structured process, clear communication, and ability to understand technical service needs. The positive impact on lead conversion rates and time savings for internal teams highlights their strengths in enhancing operational efficiency. Overall, their alignment with industry values and commitment to delivering relevant leads positions them as a strong partner for businesses in the Electric sector. - 1 review for electric industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Gen/Appointment Setting for Electrical Commissioning Co (5.0/5, Mar 27, 2026): Appointment Setter Online provided lead qualification and appointment-setting services for an electrical commissioning company. The team was responsible for outreach, inquiries, and calendar scheduling. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/446088) ##### Financial services Experience Appointment Setter Online has demonstrated strong expertise in the Financial services industry, particularly in lead generation and appointment setting. Clients commend their proactive approach, effective communication, and consistent project management, resulting in improved lead quality and conversion rates. Their ability to maintain professional interactions and follow-ups has positively impacted client pipelines. Overall, the company is viewed as a dependable partner for businesses seeking to enhance their client acquisition strategies in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Appointment-Setting Services for HVAC Co (5.0/5, Mar 27, 2026): Appointment Setter Online provided lead generation and appointment-setting services for an HVAC company. The team managed outreach campaigns, contacted potential clients, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/446093) ##### Consumer products & services Experience Appointment Setter Online has demonstrated significant expertise in the Consumer Products & Services industry through their effective appointment scheduling and customer outreach capabilities. Clients, such as Jolly Appliance, report increased bookings and improved revenue thanks to their reliable services. The team's professionalism, quick response times, and thorough understanding of client needs have resulted in positive feedback, indicating they are a strong fit for businesses seeking to enhance customer engagement and operational efficiency. - 2 reviews for consumer products & services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Locksmith Services Company (5.0/5, Jul 9, 2025): Appointment Setter Online provides call center services for a locksmith services company. The team gathers details and schedules appointments on the client's calendar and CRM for the nearest specialist. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388806) - Call Center & Sales Outsourcing for Appliance Repair Company (5.0/5, Nov 24, 2025): Appointment Setter Online provided outbound call services for an appliance repair company. The team handled customer outreach, follow-up calls, appointment scheduling, and generating qualified leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/421726) ##### Software Experience Appointment Setter Online has demonstrated strong expertise in the Software industry, particularly in supporting companies like Backendz Software with tailored outreach and customer engagement. Clients highlight their detail-oriented management, effective training on complex programming languages, and responsive service. Overall, the sentiment is positive, with customers expressing satisfaction regarding the company's ability to learn and adapt to specific client needs, making them a valuable partner for IT firms seeking reliable appointment-setting solutions. - 1 review for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Software Dev Co (5.0/5, Jun 10, 2025): Appointment Setter Online provides cold calling and phone support services for a software development company. The team has used HubSpot and PhoneBurner to manage outreach and receive calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/380919) ##### Dental Experience Appointment Setter Online has demonstrated significant expertise in the Dental industry, as evidenced by a 40%-46% increase in appointment setting for a dental services provider. Clients commend their punctuality, professionalism, and responsiveness, noting they consistently exceed KPIs. The seamless integration with CRM systems enhances operational efficiency. Overall, their strong performance and client satisfaction suggest they are a valuable partner for businesses seeking to boost customer engagement and appointment scheduling in the Dental sector. - 1 review for dental industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting for Dental Services Company (5.0/5, Aug 14, 2025): Appointment Setter Online provides appointment-setting services for a dental services provider. They contact leads and customers through the client's CRM and Google Sheets. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/398347) ##### Roofing Experience Appointment Setter Online has demonstrated significant expertise in the roofing industry, as evidenced by client feedback highlighting their effective appointment-setting capabilities. Clients report an increase in booked appointments and a high conversion rate of leads, attributing these successes to the team's thorough training and understanding of the roofing business. Their proactive communication and efficient onboarding process further enhance their value. Overall, potential clients in the roofing sector can expect a knowledgeable and impactful partnership. - 1 review for roofing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Appointment Setting for Roofing Co (5.0/5, Jul 9, 2025): A roofing company has hired Appointment Setter Online for appointment-setting services. The team has called leads and reached out to them via email. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388851) ##### Business services Experience Appointment Setter Online has received positive feedback within the Business services industry, particularly from cleaning and appliance repair companies. Clients commend their responsiveness, cost-effectiveness, and ability to significantly increase booking volumes and reduce missed leads. Their project management is noted as smooth and professional, with timely communication and adaptations to specific client needs. Overall, they are viewed as a strong partner for businesses seeking efficient appointment-setting solutions. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting Services for Cleaning Company (5.0/5, Jun 23, 2025): Appointment Setter Online provides appointment-setting services for a cleaning services company. The team contacts leads and books appointments. They also manage the dispatching of the technicians for the jobs. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/384388) - Appointment Setting for Appliance Repair Company (5.0/5, Dec 6, 2025): Appointment Setter Online provided appointment-setting services for an appliance repair company. The team scheduled and confirmed service appointments, as well as sent reminders to reduce no-shows. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/424038) ##### Research Experience Appointment Setter Online has demonstrated strong expertise in managing client inquiries and appointment setting within the Research industry. Clients have praised their ability to handle high volumes of leads efficiently, achieving a lead conversion rate exceeding 90%. Their team is noted for quick learning and effective communication, which significantly contributes to operational success. Overall, the company is viewed positively for its focused approach and cost-effective services, making it a suitable partner for businesses needing reliable appointment setting support. - 1 review for research industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Services & Sales Outsourcing for Resume Writing Co (5.0/5, Jun 9, 2025): A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the evenings. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/380554) ##### Publishing Experience Appointment Setter Online demonstrates notable expertise in the Publishing industry, particularly in sales support and outreach for authors. Clients commend their effective communication and adaptability, which foster improved connections with bookstores and readers. The company’s courteous approach towards authors and its ability to enhance online visibility are highlighted strengths. However, some feedback suggests that more targeted outreach to specific genres could further optimize outcomes, making them a suitable partner for authors seeking growth in their market presence. - 1 review for publishing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Support Services for Book Author (5.0/5, Apr 11, 2025): Appointment Setter Online provided sales support services for a book author. The team was responsible for marketing the client's books to potential readers and retailers through outreach and sales calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/366639) ##### Non-profit Experience Clients in the Non-profit sector commend Appointment Setter Online for their professionalism, responsiveness, and personalized approach to outreach. Their expertise in improving donor engagement and scheduling has led to significant increases in meetings and pledges, demonstrating a clear impact on fundraising efforts. The company’s commitment to understanding the mission of their clients and aligning outreach strategies with organizational values has been particularly noted, making them a strong candidate for non-profit organizations seeking effective partnership. - 2 reviews for non-profit industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Nonprofit Organization (5.0/5, Nov 29, 2025): Appointment Setter Online provided call center services for a nonprofit organization. The team handled end-to-end outreach, including contacting potential donors, scheduling meetings and follow-up calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/422728) - Call Center Services for Nonprofit Organization (5.0/5, Dec 17, 2025): Appointment Setter Online provided call center services for a nonprofit organization. The team managed outreach to leads, followed up with inquiries, qualified prospects, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426213) ##### Medical Experience Appointment Setter Online has demonstrated strong expertise in the Medical industry, notably enhancing customer service for clients like Oppenheimer Plastic Surgery. They have successfully improved call resolution, customer satisfaction, and booking rates by 30%-40%. Clients commend their efficient project management and timely delivery, reflecting their commitment to quality service. Overall, the positive feedback indicates that Appointment Setter Online is a reliable partner for medical businesses seeking to optimize customer engagement. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Plastic Surgery Company (5.0/5, Sep 3, 2025): Appointment Setter Online provides customer service outsourcing for a plastic surgery company. The team has built their product knowledge based on the client's training and offers phone and live chat support. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/403122) ##### Nonprofit Experience The feedback from clients in the Nonprofit sector highlights Appointment Setter Online's expertise in lead generation and appointment-setting, particularly for organizations like early childhood education consultancies. Clients commend their organized project management, responsiveness, and adaptability to feedback, resulting in increased booked appointments and improved sales pipelines. Overall, the sentiment is highly positive, positioning Appointment Setter Online as a strong fit for nonprofit organizations seeking effective outreach solutions. - 1 review for nonprofit industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Early Education Company (5.0/5, Dec 6, 2025): Appointment Setter Online provided lead generation services for an early education company. The team identified and contacted potential leads, conducted initial qualification, and scheduled discovery calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/424032) ##### Home Services Experience Appointment Setter Online excels in the Home Services industry, providing targeted appointment setting and sales coaching. Clients appreciate their budget-friendly pricing and specialized approach, with representatives trained to connect effectively based on regional accents. The owner of Garage Pro USA highlights their exceptional project management, timely delivery, and seamless communication. Overall, the positive sentiment indicates that Appointment Setter Online is a reliable partner for businesses seeking to enhance their sales and customer engagement in the Home Services sector. - 1 review for home services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Appointment Setting & Sales Closing for Home Services Co (5.0/5, Aug 18, 2025): Appointment Setter Online provides appointment-setting services for a home services company. The team provides appointment setters and a closer who work on calls, text messages, and emails. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/399160) ##### Legal Experience Appointment Setter Online has demonstrated significant expertise in the Legal industry by effectively managing appointment scheduling and lead qualification for law firms. Clients report a marked increase in booked consultations and lead quality, allowing legal teams to focus on their core responsibilities. Their professionalism and timely communication have been particularly praised, making them a suitable choice for legal firms seeking to enhance operational efficiency and client engagement. - 2 reviews for legal industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center & Sales Outsourcing Services for Law Firm (5.0/5, Sep 3, 2025): Appointment Setter Online provides appointment scheduling and sales closing services for a law firm. The team has created scripts and trained their resources, delivering details about interested end customers. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/403085) - Back Office Outsourcing for Law Firm (5.0/5, Feb 3, 2026): Appointment Setter Online provided back-office support for a law firm. The team screened potential clients, scheduled qualified appointments, and followed up on inbound and outbound leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/433672) ##### Automotive Experience Feedback from automotive industry clients highlights Appointment Setter Online's expertise in lead generation and appointment setting, particularly in towing, detailing, and truck repair services. Clients commend their ability to deliver high-quality, qualified leads, resulting in increased appointment bookings and improved conversion rates. The company's organized project management and responsive communication further enhance their reputation. Overall, clients express satisfaction with the services provided, indicating that Appointment Setter Online is a strong contender for businesses seeking growth in the automotive sector. - 3 reviews for automotive industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Auto Detailing Company (5.0/5, Dec 18, 2025): Appointment Setter Online provided appointment-setting services for an auto detailing company. The team reached out to inquiries, qualified interested clients, scheduled appointments, and followed up on leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426392) - Back Office Outsourcing for Towing Company (5.0/5, Feb 2, 2026): Appointment Setter Online provided back-office support for a towing company. Their team handled outreach, qualified prospects, and scheduled appointments with potential customers. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/433427) - Back Office Outsourcing for Truck Repair Company (5.0/5, Mar 26, 2026): Appointment Setter Online provided lead generation and appointment-setting services for a truck repair company. The team reached out to potential clients, qualified leads, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/445589) ##### Education Experience Clients in the Education industry commend Appointment Setter Online for their expertise in lead generation and appointment setting, which significantly enhanced enrollment opportunities. Reviews highlight their organized project management, responsiveness, and ability to understand client needs, resulting in improved conversion rates and effective communication. Overall sentiment is overwhelmingly positive, with clients appreciating the value they bring in streamlining outreach processes, allowing educators to focus on teaching. - 3 reviews for education industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Online Education Platform (5.0/5, Dec 15, 2025): Appointment Setter Online offers appointment-setting services for an online education platform. The team reaches out to leads and potential clients through calls and messages to schedule appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/425544) - Call Center Services for Online Education Company (5.0/5, Dec 16, 2025): Appointment Setter Online provided call center services for an online education company. The team reached out to potential leads, followed up with inquiries, qualified prospects, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/425974) - Back Office Outsourcing for Childcare Center (5.0/5, Mar 26, 2026): Appointment Setter Online provided lead generation and appointment-setting services for a childcare center. The team contacted potential clients, qualified leads, scheduled tours, and handled follow-ups. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/445591) #### Completed projects in 9 cities - Dover, Delaware (1 projects) - Orlando, Florida (1 projects) - Austin, Texas (1 projects) - Houston, Texas (1 projects) - Chicago, Illinois (1 projects) - New York City, New York (2 projects) - Seattle, Washington (1 projects) - Pittsburgh, Pennsylvania (1 projects) - Wellington, Colorado (1 projects) This provider is available in 24 time zones: - Near East Time (NET) - Middle East Time (MET) - Gulf Standard Time (GST) - Greenwich Mean Time (GMT) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) This provider is fluent in 13 languages: - English - Spanish - Arabic - Hindi - Portuguese - German - French - Italian - Panjabi - Romanian - Hebrew - Swedish - Norwegian [View Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews) --- ### [Remote CoWorker](https://clutch.co/profile/remote-coworker) #### 4.8 out of 5 star rating (192 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Hollywood, FL #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% Sales Outsourcing #### Company description Remote CoWorker is a Business Process Outsourcing company offering Remote Back Office Solutions and Virtual Office Support. The reviews consistently highlight their efficiency, responsiveness, and ability to integrate seamlessly into clients' operations. Notably, 100% of reviewers commend their proactive communication and quality of work. The company is praised for enhancing productivity and streamlining workflows, with no significant areas for improvement mentioned. [Visit Website](https://remotecoworker.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-medical-billing) #### Reviewed 17 times in the past 6 months Recent reviews for Remote CoWorker reflect a consistently positive sentiment, highlighting their effective communication, responsiveness, and ability to deliver on time. Clients praised the dedication and professionalism of team members, particularly noting the exceptional support from individuals like Melanie and Victoria. Specific feedback includes improved organizational efficiency, increased productivity, and successful candidate placements, with no significant areas for improvement identified. Overall, clients feel that Remote CoWorker is a valuable partner in enhancing their operational capabilities. - 16 of 17 reviews are 5 stars - 8 new reviews for Back Office Outsourcing services - Less than $10,000 avg. project cost [Read 17 Recent Reviews](https://clutch.co/profile/remote-coworker?sort_by=date_desc&verified=true#reviews) #### 4 reviews mention Medical Billing Services Medical Billing Services Experience Remote CoWorker consistently receives positive feedback for its Medical Billing Services, with 100% of reviewers expressing satisfaction. Clients highlight impressive project management, timely communication, and effective onboarding processes. A significant theme is the reduction in billing errors and improved processing times, mentioned by 75% of reviewers. Clients appreciate the expertise in documentation consolidation and insurance verification, which enhances care continuity. Overall, Remote CoWorker demonstrates strong capabilities and reliability in supporting healthcare billing needs. - 4 of 4 Medical Billing Services reviews are 5 stars - 1 new review for Medical Billing Services in past 6 months - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/remote-coworker#review-396834) #### 72 reviews mention Back Office Outsourcing Back Office Outsourcing for Podcast Production 5.0/5 — Remote CoWorker was hired by a podcast production company to schedule guests and provide personal assistance to the lead producer. - 60 of 72 Back Office Outsourcing reviews are 5 stars - 8 new reviews for Back Office Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/remote-coworker/399341) #### Completed projects in 8 countries - Australia (1 projects) - Belgium (1 projects) - Canada (5 projects) - Ireland (1 projects) - South Africa (1 projects) - United Arab Emirates (2 projects) - United States (118 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) --- ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Gilbert, AZ #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. The company receives overwhelmingly positive feedback, with 95% of reviews highlighting their professionalism, timely delivery, and adaptability to client needs. Clients frequently commend their ability to align with budgets and company cultures, emphasizing their seamless integration and effective project management. [Visit Website](http://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### High-quality work Clients consistently commend Unity Communications for their high-quality work and timely delivery. One client noted their 'impressive level of dedication' and ability to exceed expectations, while another highlighted their 'high level of accuracy' and 'clear communications.' Additionally, the healthcare director praised their responsiveness and quality of deliverables. Overall, feedback reflects a strong sentiment of satisfaction regarding the quality of services provided by Unity Communications. - BPO for Online Media Company (5.0/5, Sep 5, 2023): Unity always delivers on time and on budget. We set specific measurable KPIs on a weekly basis. Each Monday we get a detailed report on all the work done, current project status, and forecasted support requests for the upcoming week. Their ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector. [Read Full Review](https://clutch.co/go-to-review/unity-communications/230421) - BPO Services for Online Medical Supplies Retailer (5.0/5, Oct 11, 2022): Having Unity handle our duty processing has ensured that our customer service team is available to help assist our customers on the phone. Our phone drop rate has decreased, and the amount of orders being processed has increased as a direct result. The agents we work with daily are an absolute delight in our company chatrooms and video meetings. The talent they bring is unmatched. [Read Full Review](https://clutch.co/go-to-review/unity-communications/162032) - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): We have been nothing but impressed with Unity's ability to understand our requirements as a small business, and translate those requirements to an effective and successful solution that has helped us scale beyond anything we imagined possible. Again they have helped us operate, scale and provide a great deal of customer success that wouldn't have been otherwise possible. [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): I’m giving Unity Communications 5 stars! They got my life back when I hired virtual assistants through them. I finally found this company that assigned me amazing virtual assistants that have all the skills I was looking for to manage everything I’ve been dealing with. Ever since I hired Unity, I was able to scale my business to a higher level and have more freedom and time with my family! [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) - BPO for E-commerce Mergers & Acquisitions Firm (5.0/5, May 13, 2020): By other measurements, we’re generally pleased with the partnership and the quality of work. We’re looking to expand the relationship and have them help with another level of data collection. Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day. [Read Full Review](https://clutch.co/go-to-review/unity-communications/86424) #### 8 reviews mention Back Office Outsourcing Back Office Outsourcing for Retail & E-Commerce Company 4.5/5 — Unity Communications provides back-office support for a retail and e-commerce company. Their tasks include inputting numbers into excel, reviewing data, and maintaining quality.   - 7 of 8 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/unity-communications/172982) #### Experience in 10 industries Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) ##### IT Services Experience Unity Communications demonstrates strong expertise in IT services, particularly in telecom consulting and order processing support. Clients commend their attention to detail, deep industry knowledge, and exceptional collaboration, resulting in timely project completion and positive outcomes. The overall sentiment is highly favorable, with clients expressing satisfaction and willingness to engage Unity for future projects, indicating a strong fit for businesses seeking reliable IT service partners. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) ##### Medical Experience Unity Communications has received positive feedback for their expertise in supporting revenue cycle management within the Medical industry. Clients appreciate their organized approach, strong communication, and ability to maintain collections without a drop in performance despite workforce changes. The team is noted for their professionalism and responsiveness, resulting in high client satisfaction. Their proactive solutions to operational challenges also demonstrate a commitment to continuous improvement and impactful collaboration. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Call Center Services for Revenue Cycle Mgmt Co (5.0/5, Feb 13, 2026): Unity Communications provides back-office and call center outsourcing for a revenue cycle management company. The team handles tasks such as reviewing accounts, skip tracing, and speaking with the state. [Read Full Review](https://clutch.co/go-to-review/unity-communications/436184) ##### Wellness & Fitness Experience Unity Communications demonstrates considerable expertise in the Wellness & Fitness industry, particularly in customer service management for a breastfeeding product brand. Clients commend their responsive team, effective issue resolution, and commitment to customer satisfaction. Their proactive approach to process improvement and alignment with client values further enhances their service quality. Overall, Unity Communications is a reliable partner for businesses seeking dedicated support and a customer-centric approach in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Healthcare Experience Unity Communications has received positive feedback from healthcare clients, highlighting their expertise in billing management, medical records handling, and patient communication. Clients report significant improvements in revenue consistency, task efficiency, and timely responses to needs. The professionalism and engagement of the Unity team have been consistently praised, making them a strong candidate for healthcare projects, especially in areas requiring reliable support and effective communication. - 4 reviews for healthcare industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Back Office & Customer Service Outsourcing for Healthcare Co (5.0/5, Feb 26, 2025): Unity Communications provides back office and customer service outsourcing for a healthcare company. The team is responsible for insurance enrollment, claim processing, and payment collection. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355598) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) ##### Telecommunications Experience Unity Communications has received positive feedback within the Telecommunications industry, highlighting their expertise in IT consultation, sales support, and customer service. Clients commend their responsiveness, attention to detail, and ability to meet project timelines. The team’s familiarity with complex telecom projects and their strong project management skills have led to successful partnerships and measurable outcomes, such as increased sales and enhanced customer satisfaction. Overall, Unity Communications is seen as a reliable partner for businesses seeking to optimize their telecommunications operations. - 7 reviews for telecommunications industry - 7 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Prospecting for Wireless Solutions Retailer (5.0/5, May 23, 2019): Unity Communications performs prospecting outreach and locates sales deals on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/unity-communications/108143) - Customer Service Support for Wireless Company (5.0/5, Jun 6, 2019): Initially hired to just place orders, Unity Communications has expanded their responsibilities to now include customer service and account management. They talk to end customers daily to resolve their problems. [Read Full Review](https://clutch.co/go-to-review/unity-communications/114391) - Telecom Management for Telecom Provider (5.0/5, Jun 19, 2019): Unity Communications provided telecommunications management services including coordinating service delivery of internet, phone, fiber, Ethernet, and managed security offerings. [Read Full Review](https://clutch.co/go-to-review/unity-communications/120524) - Back Office Services for Telecommunications Company (5.0/5, Jan 30, 2020): Unity Communications provided back-office support for a telecom company. They fulfilled a variety of administrative tasks, like data entry and analysis, reconciling overage, and gathering customer proposals. [Read Full Review](https://clutch.co/go-to-review/unity-communications/129188) - IT Services for Telecommunications Company (5.0/5, Apr 23, 2021): Unity Communications provided IT and consulting services for a telecommunications company, focusing on customer's needs. They have a direct agreement to work on multiple projects together with the company. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133228) - Lead Generation for Telecommunications Brand (5.0/5, Jul 29, 2019): Unity Communications generated leads for a specific territory. The team covered a B2B quota, supported retail stores, and managed accounts. They created their own calling scripts and augmented the target lists.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/139713) - Customer Service & Back-Office Outsourcing for Telecomms Co (5.0/5, Mar 10, 2025): Unity Communications provides sales support services for a telecommunications company. The team assists the client's sales managers in managing quotes, processing orders, coordinating with vendors, and resolving customer issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358481) ##### Information technology Experience Unity Communications has received positive feedback for their expertise in IT and data management, particularly in hiring and managing data processing analysts. Clients commend their professionalism, responsiveness, and ability to scale services quickly, ensuring seamless integration into existing workflows. The company is noted for its strong project management, timely delivery, and adaptability to evolving project needs, making it a reliable partner for businesses in the Information technology sector. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Content Writing Services for Inbound Marketing & IT Company (5.0/5, Mar 11, 2024): Unity Communications provides content writing services for an inbound marketing and IT company. The team has been tasked with delivering much content within a short timeframe. [Read Full Review](https://clutch.co/go-to-review/unity-communications/274827) - Staff Augmentation for Home Management App Company (5.0/5, Feb 25, 2025): Unity Communications provides staff augmentation services for a home management app. The team has hired and managed a team of data processing analysts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355233) ##### Supply Chain, Logistics, and Transport Experience Unity Communications has demonstrated significant expertise in the Supply Chain, Logistics, and Transport industry by effectively enhancing customer service operations for clients. Feedback highlights their ability to provide well-suited candidates that integrate seamlessly into existing teams, resulting in faster response times and improved customer satisfaction scores. Their commitment to timely delivery, alignment with client values, and competitive pricing further solidifies their reputation as a reliable partner in this sector. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - Call Center Services for Transportation Solutions Co (4.5/5, Feb 25, 2025): Unity Communications provides BPO services for a transportation solutions company. The team has provided customer service representatives to help answer inbound support requests via calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355221) ##### Agriculture Experience Unity Communications has received positive feedback from clients in the Agriculture industry, particularly for their expertise in bookkeeping and accounting services tailored to Canadian tax laws. Clients highlight their efficiency, responsiveness, and cost-effectiveness compared to local competitors. One client from Pro Farm Manufacturing noted that Unity Communications significantly improved their accounting processes, demonstrating greater effectiveness and quality of work than previous providers. Overall, the sentiment is highly favorable, indicating that Unity Communications is a strong choice for businesses seeking reliable financial management in the Agriculture sector. - 1 review for agriculture industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) ##### Utilities Experience Unity Communications demonstrates strong expertise in managing telecommunications accounts for the Utilities industry, particularly in optimizing cost efficiency and enhancing customer service. Clients highlight their attentiveness, professionalism, and effective communication, resulting in substantial cost reductions and improved service management. Their commitment to client relationships and responsiveness to issues further solidifies their reputation as a reliable partner in the Utilities sector, making them a fitting choice for businesses seeking comprehensive telecom solutions. - 1 review for utilities industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Outsourcing Project for Warehousing Company (5.0/5, Jul 2, 2019): Unity Communications managed cell phone accounts and answered low-tier calls, allowing the in-house team to focus on more important calls.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/126519) ##### Advertising & marketing Experience Unity Communications has received positive feedback in the Advertising & marketing industry for their exceptional customer support and content production capabilities. Clients commend their dedication, professional attitude, and ability to enhance customer satisfaction and engagement. Their seamless integration into existing workflows and proactive communication contribute to significant improvements in productivity and project outcomes. Overall, Unity's expertise in providing strategic BPO resources positions them as a valuable partner for businesses seeking to elevate their marketing efforts. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - BPO Services for Full Service Marketing Company (5.0/5, Mar 15, 2021): A full-service marketing solution needed a global employee base that can handle administrative and small marketing tasks to help them scale. They chose Unity Communications to be their partner. [Read Full Review](https://clutch.co/go-to-review/unity-communications/96930) - BPO for Online Media Company (5.0/5, Sep 5, 2023): An online media company has hired Unity Communications for BPO. They've provided full-time BPO resources that integrate into the client's workflow to take care of customer support and content production. [Read Full Review](https://clutch.co/go-to-review/unity-communications/230421) ##### Retail Experience Unity Communications has received positive feedback from clients in the Retail industry, particularly in managing order processing and customer communication. Their expertise in handling complex workflows has led to improved efficiency, a decrease in phone drop rates, and increased order processing rates. Clients appreciate their responsive management and the exceptional talent of their team, highlighting Unity's strong impact on customer service and operational success. Overall, Unity Communications is well-regarded as a strategic partner for Retail businesses seeking operational support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - BPO Services for Online Medical Supplies Retailer (5.0/5, Oct 11, 2022): An online medical supplies retailer has engaged with Unity Communications for BPO services. They handle incoming orders process, prescriptions evaluation, pending orders follow-ups, and email management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/162032) ##### Media Experience Unity Communications demonstrates strong expertise in the Media industry, particularly in technical support and video production. Clients praise their responsiveness and effective communication, which have been vital in meeting time-sensitive demands. Their collaborative approach and problem-solving skills have significantly contributed to project success, as highlighted by a media localization company and an animation firm. Overall, Unity Communications is well-regarded for their ability to deliver on-brand content while enhancing operational efficiency, making them a suitable partner for Media industry projects. - 2 reviews for media industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Technical Support for Media Localization Company (5.0/5, Jun 7, 2022): Unity Communications provides technical support for a media localization company. The tasks involve handling email and chat support, troubleshooting technical issues, and helping create a knowledge base. [Read Full Review](https://clutch.co/go-to-review/unity-communications/21920) - Video Production for Animation Company (5.0/5, May 27, 2021): Unity Communications collaborated with an animation company for a video production project. The goal was to succinctly and accurately delivered the message and specifications within the company's brand.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/37648) ##### Food & Beverages Experience Unity Communications has received positive feedback from clients in the Food & Beverages industry, highlighting their expertise in managing customer inquiries and operational tasks. Clients commend their ability to scale operations effectively and provide exceptional support, resulting in improved customer success. The firm's commitment to understanding client needs and fostering strong collaboration has been particularly noted. Overall, Unity Communications is well-positioned to support businesses in the Food & Beverages industry seeking to enhance efficiency and growth. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) ##### Beauty & Cosmetics Experience Unity Communications has demonstrated strong expertise in the Beauty & Cosmetics industry, particularly through their virtual assistant services for spa owners. Clients have praised their exceptional communication skills and the timely support provided by their team, which has significantly alleviated operational stress. One client reported a marked increase in business scalability and personal freedom after partnering with Unity. Overall, the positive feedback highlights Unity's capability to enhance business efficiency in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) ##### Consulting Experience Unity Communications demonstrates strong expertise in consulting, particularly in managing complex client interactions with insurance companies. Clients commend their efficient communication strategies and positive work culture, highlighting significant improvements in sales and operational efficiency. Their proactive approach and commitment to understanding client needs have garnered praise, with one client noting exceptional performance and a desire to closely collaborate with their team. Overall, Unity Communications is well-regarded for its impactful consulting services in the industry. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) ##### Education Experience Unity Communications demonstrates strong expertise in IT support for the Education sector, particularly in managing help desk operations and enhancing user experience. One client noted their effectiveness in addressing a high volume of user requests, achieving a 90% resolution rate shortly after onboarding. Their responsive project management and commitment to delivering on promises further reinforce their value. Overall, their affordable services and knowledge make them a solid choice for educational institutions seeking robust IT solutions. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - IT Services Support for Online Course Selection (5.0/5, Jul 12, 2019): Helping an in-house team handle user requests, Unity Communications provided IT and help desk services. They used a ticketing system to address most of the user experience issues.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/131312) ##### Other industries Experience Unity Communications has consistently received positive feedback from clients within the Other industries sector. Their expertise in customer service management, responsiveness, and reliable project execution has led to improved customer satisfaction and operational efficiency. Clients appreciate the professionalism and friendliness of their team, highlighting effective communication and proactive problem-solving as key strengths. Overall, Unity Communications is regarded as a valuable partner for businesses seeking dedicated, high-quality support. - 20 reviews for other industries industry - 19 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) - Customer Support Services for Private Equity Group (5.0/5, Mar 11, 2022): Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) - Device Management for Telecommunications Firm (5.0/5, Sep 24, 2019): Unity Communications implemented mobile device management for third-party clients. They also oversaw wireless security across all devices. [Read Full Review](https://clutch.co/go-to-review/unity-communications/52055) - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) - BPO for E-commerce Mergers & Acquisitions Firm (5.0/5, May 13, 2020): Unity Communications provides business process execution for an e-commerce merger and acquisition company. Their work includes responding to customer messages and engaging with them to resolve issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/86424) - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) - Call Center Services for E-Commerce Company (5.0/5, Sep 28, 2021): Unity Communications is providing call center services for an e-commerce company. They are in charge of replying to inquiries, answering live chat through Zendesk, generating leads, and more. [Read Full Review](https://clutch.co/go-to-review/unity-communications/143984) - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Data Analysis & Management for B2B SaaS Company (5.0/5, Feb 25, 2025): Unity Communications provides data analysis and management support for a B2B SaaS company. The team manages the client's support inbox and assists with manual data manipulation and management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355315) - Call Center & Customer Service Support for Energy Drinks Co (5.0/5, Feb 25, 2025): Unity Communications provides call center and customer service support for an energy drinks company. The team acts as an extension of the client's team, provides customer service, and handles inbound inquiries. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355324) - Customer Service Outsourcing for Parts Distributor (5.0/5, Feb 27, 2025): Unity Communications provides customer service outsourcing for a parts distributor. The team has provided more than 20 agents to the client. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355916) - Customer Service Outsourcing for Consumer Products Company (5.0/5, Feb 27, 2025): Unity Communications provides customer support services for a consumer products company. The team assists end customers with order inquiries, refunds, replacements, and troubleshooting. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355940) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Other Industry Experience Unity Communications has demonstrated significant expertise in the Other Industry sector, particularly in creating customer commerce solutions for aerospace clients. Their ability to build a multi-channel customer support workflow and ensure effective integration showcases their strengths in project management and adaptability. Clients have praised their experience and flexibility in handling challenges, resulting in positive impacts on customer support capabilities. Overall, Unity is well-suited for businesses seeking robust e-commerce infrastructure and support solutions. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) ##### Software Experience Unity Communications demonstrates strong expertise in the software industry, particularly in mobile asset management. Clients commend their thorough project management, effective communication, and ability to meet SLA requirements. The company's strengths lie in their structured approach to delivering solutions, which enables clients to focus on core projects. Overall, feedback indicates high satisfaction, suggesting Unity Communications is a dependable partner for software-related initiatives. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) ##### Consumer Products Experience Unity Communications receives positive feedback from clients in the Consumer Products industry, particularly for their administrative support and efficiency. A client highlighted their ability to streamline e-commerce processes and manage customer service, enabling business growth while reducing operational burdens. The professional and flexible approach of Unity Communications, paired with a customer-focused mindset, makes them a valuable partner for companies seeking reliable back-office solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) #### Completed projects in 4 countries - Australia (1 projects) - Canada (1 projects) - Ireland (1 projects) - United States (34 projects) [View Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) --- ### [SupportYourApp](https://clutch.co/profile/supportyourapp) #### 4.8 out of 5 star rating (87 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 20% AI Agents - 15% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Data Annotation Services #### Company description SupportYourApp is a Business Process Outsourcing company that specializes in providing comprehensive Remote Back Office Solutions, including customer service support, technical assistance, and content moderation. Across reviews, the company is praised for its strong project management, adaptability, and responsiveness, with nearly 100% of feedback being positive, highlighting their effective communication and seamless operational continuity. [Visit Website](https://supportyourapp.com/welcome-from-clutch/?utm_source=clutch&utm_medium=referral&utm_campaign=bpo-medical-billing) #### Reviewed 10 times in the past 6 months Over the past six months, SupportYourApp has received predominantly positive feedback, with clients praising their responsiveness, effective communication, and ability to deliver high-quality support. For instance, one client noted that they successfully increased the number of resolved tickets from 15 to 40 per month, while another highlighted the seamless integration of SupportYourApp into their operations. However, a recent review expressed dissatisfaction due to lack of ownership and efficiency in handling support tickets, indicating a need for improvement in accountability. Overall, the sentiment remains favorable. - 6 of 10 reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read 10 Recent Reviews](https://clutch.co/profile/supportyourapp?sort_by=date_desc&verified=true#reviews) #### 4.7 out of 5.0 rating for cost What Clients Have Said SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations. [Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) - $10,000 to $49,000 (19 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (7 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive SupportYourApp is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 24 countries - Austria (1 projects) - Bahamas (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (2 projects) - Denmark (2 projects) - France (1 projects) - Germany (3 projects) - Greece (1 projects) - Ireland (2 projects) - Israel (6 projects) - Italy (1 projects) - Luxembourg (1 projects) - Malta (1 projects) - Netherlands (3 projects) - New Zealand (1 projects) - Norway (1 projects) - Poland (1 projects) - Russia (1 projects) - Sweden (2 projects) - Switzerland (1 projects) - Ukraine (7 projects) - United States (25 projects) - England (5 projects) This provider is available in 33 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 31 languages: - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Korean - French - Turkish - Vietnamese - Cantonese - Italian - Urdu - Polish - Ukrainian - Persian - Romanian - Azerbaijani - Dutch - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Croatian - Swedish - Georgian [View Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Reviews consistently highlight their proactive communication and effective project management, with 100% positive feedback on their ability to meet deadlines and cost expectations. Clients commend their dedicated team and their capacity to enhance company performance. [Visit Website](https://helpware.com/cx/industries/healthcare-bpo-services?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-medical-billing) #### 1 review mentions Back Office Outsourcing Staff Aug & Back Office Outsourcing for Cybersecurity Co 5.0/5 — Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. - 1 of 1 Back Office Outsourcing reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) #### Experience in 13 industries Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) ##### Software Experience Helpware CX has demonstrated strong expertise in the software support sector, particularly in troubleshooting and remote assistance for clients in the parking industry. Clients commend their team's professionalism, patience, and ability to exceed performance quotas, with excellent project management noted. Continuous communication and relationship-building are highlighted as strengths. Potential clients in the software industry may find Helpware a suitable partner, though they should ensure alignment with evolving software requirements. - 1 review for software industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service Outsourcing for Parking Software Company (5.0/5, Feb 12, 2024): Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for end clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/268263) ##### Consumer Products Experience Helpware CX has demonstrated exceptional expertise in delivering customer support services for the Consumer Products industry, particularly in handling high volumes of inquiries efficiently. Clients have praised their ability to improve response and resolution times, establish effective communication, and maintain reliability. Their proactive approach in product education and handling disputes further solidifies their strengths in enhancing customer experience. Overall, Helpware's attentive and dedicated service makes them a strong candidate for businesses seeking robust customer support solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Team for Lifestyle Brand (5.0/5, Oct 28, 2019): Helpware provided customer support services for a lifestyle brand. This included responding to inquiries regarding order status, conducting refunds and exchanges, answering incoming calls, and more. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/74209) ##### Healthcare Experience Helpware demonstrates robust expertise in the Healthcare sector, particularly in enhancing customer experience for SMBs. Clients commend their effective communication, project management, and ability to exceed performance metrics. Their integration into existing teams and proactive approach in automating processes have significantly impacted client operations positively. Overall, Helpware is recognized as a reliable partner that adds substantial value, making them a strong candidate for organizations seeking to improve their Healthcare services. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO for Meditation App Business (5.0/5, Nov 9, 2020): Helpware provides reps to support the organization’s small and medium-sized businesses (SMBs). Their work has involved automating and documenting onboarding processes. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109848) ##### Information technology Experience Helpware has garnered positive feedback in the Information Technology sector, particularly for its expertise in managed services and image annotation. Clients commend their responsiveness, quality of work, and ability to adapt processes to meet specific needs. Notably, Helpware's proactive communication and effective project management have led to improved outcomes, including cost savings and enhanced operational efficiency. The overall sentiment indicates that Helpware is a reliable partner for businesses seeking to optimize their IT capabilities. - 2 reviews for information technology industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Image Annotation for Computer Vision Software (5.0/5, May 29, 2019): Helpware annotated thousands of images for computer vision models. They adjusted their internal tools to match the specified business process and did QA. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109902) - Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) ##### eCommerce Experience Helpware has demonstrated significant expertise in the eCommerce sector by providing tailored customer service solutions that align with client values. Feedback highlights their ability to enhance customer handling time and reduce costs effectively. Clients appreciate their responsive project management and the customization of services to meet specific needs, indicating a strong cultural and operational fit. Overall, Helpware is well-regarded for delivering solid value and effective support for eCommerce businesses. - 1 review for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Clothing Company (5.0/5, Dec 8, 2023): Helpware provides customer support to a clothing company. They provide customer service agents to strengthen the internal sales team and cater to customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/254956) ##### Education Experience Helpware CX has received positive feedback from clients in the Education industry, particularly for their expertise in customer support. One client highlighted their effective onboarding and proactive assistance, which enhanced the overall user experience for students and instructors. The team's deep understanding of support systems and commitment to elevating client service were notably impressive. This demonstrates Helpware's ability to deliver impactful solutions tailored to educational needs, suggesting they are a strong fit for businesses in this sector. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Learning Software Company (5.0/5, Aug 29, 2020): Helpware provided call center services for an e-learning software company. The team provides support to students who are attempting to navigate the software. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/51984) ##### Food & Beverages Experience Helpware has received positive feedback from clients in the Food & Beverages industry, highlighting their agility and responsiveness in providing customer support. Clients like Chowbotics and Go Get Em Tiger commend Helpware's ability to enhance customer experience through dedicated support teams and proactive engagement. Their seamless integration and strong communication fostered effective workflows, allowing food and beverage companies to focus on growth and strategic initiatives. Overall, Helpware demonstrates a strong fit for businesses seeking reliable customer support solutions in this sector. - 2 reviews for food & beverages industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409) - Call Center Services for Food & Beverage Company (5.0/5, Aug 10, 2020): Helpware ensures a customer support workforce for a food and beverage company is always available. They guarantee that all calls are being attended and support requests are cleared up immediately. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/35032) ##### Nonprofit Experience Helpware has demonstrated strong expertise in providing scalable calling solutions for nonprofit organizations, particularly in public health initiatives. Clients appreciate their proactive communication, high-quality service, and impressive performance metrics, including a 99% QA accuracy rate. Their ability to quickly adapt and effectively manage large teams under tight timelines has proven beneficial for organizations like VaccinateCA. Overall, their responsiveness and commitment to quality make them a commendable choice for nonprofits seeking reliable support in operations. - 1 review for nonprofit industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Nonprofit Organization (5.0/5, Jun 2, 2021): Helpware handles call center services for a nonprofit organization. The team provides daily operational support, making outbound calls to pharmacies and clinics to gather COVID-19 vaccination data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/41747) ##### Media Experience Helpware has received positive feedback from clients in the Media industry, highlighting their expertise in customer service and content management. Clients noted significant improvements in customer satisfaction and social media engagement due to Helpware's proactive approach and strong project management skills. Their ability to adapt to the specific needs of media companies and provide tailored support has made a tangible impact on business growth, making them a strong candidate for potential clients seeking similar services. - 2 reviews for media industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Social Media Management for Author (5.0/5, Feb 26, 2019): Helpware manages marketing coordination and social media.  They collaborated on a style guide and now operate a content calendar. The internal team creates the content, which Helpware then edits and posts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/65247) - Call Center Services for Resume Builder Website (5.0/5, Apr 29, 2021): Helpware provides ongoing call center services for a resume builder website. The team provides product support and technical troubleshooting via email and phone channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/138213) ##### Retail Experience Helpware has demonstrated significant expertise in the Retail industry by effectively assisting a rapidly growing online rental company with order processing and customer communication. The client highlighted Helpware's impressive training, quick response times, and their seamless integration with in-house teams. This capability allowed for enhanced operational efficiency and immediate customer problem resolution, indicating Helpware's strong impact and reliability in supporting retail businesses. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - Customer Service Staff for Sports Gear Rental Company (4.5/5, Apr 24, 2019): A dedicated resource from Helpware helped process orders, coordinate with vendors, and respond to customer inquiries. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/94054) ##### Other Industry Experience Helpware demonstrates strong expertise in providing technical support within the Other Industry sector, particularly for clients like CVPS. Their team has been praised for its effective solutions to hardware and software issues, as well as their positive communication and collaborative spirit. Clients appreciate the seamless experience and empathetic approach, highlighting Helpware's ability to enhance client satisfaction without noted areas for improvement. This positions them as a reliable partner for businesses seeking support in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Tech Support for Valet Tech Solution Provider (5.0/5, Jan 25, 2019): Helpware provides software and hardware support for a tech company’s clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/49275) ##### Automotive Experience Helpware has demonstrated expertise in the Automotive industry by efficiently implementing digital marketing projects that enhance campaign performance. Clients highlight their thoroughness, timely project completion, and strong communication, contributing to successful business outcomes. The team's ability to manage both ad-hoc and recurring tasks, coupled with reasonable pricing, positions them as a reliable partner for companies in the automotive sector seeking to improve their digital advertising efforts. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): Helpware helped set up digital marketing accounts in Bing, DoubleClick, Facebook, Google Ads, Google Analytics, and Google Tag Manager. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) ##### Business services Experience Helpware CX has garnered positive feedback within the Business services industry, highlighted by its commitment to enhancing client operations through dedicated support and effective communication. Clients appreciate the provider's customizable services, which have enabled them to offload administrative tasks and focus on core business functions. The team's expertise in project management and customer service has led to improved client satisfaction and operational efficiency. Overall, Helpware is seen as a valuable partner capable of adapting to evolving business needs. - 3 reviews for business services industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative and Internal Support for Strategy Consultancy (5.0/5, Oct 23, 2019): Helpware provided branding and design work for a business strategy consulting firm. Their team was an extension of the internal team, bolstering day-to-day operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70882) - Customer Support for Analytics Company (5.0/5, Sep 27, 2018): Helpware provides full-service customer support throughout the business week. The team is contracted on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127201) - Office Support Resources for Hiring Company (5.0/5, Oct 6, 2018): Helpware handles various engineer recruitment processes such as registering new companies, producing weekly reports, managing databases, and facilitating document exchanges with candidates. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130551) ##### Financial services Experience Clients in the financial services sector have praised Helpware for its expertise in market research and CRM administration, particularly in the US healthcare space. Reviewers highlight their seamless integration into teams, proactive communication, and commitment to continuous improvement. The overall sentiment is highly positive, with clients noting significant operational support that allows them to focus on core business functions, thus indicating Helpware's strong fit for companies in need of reliable outsourcing solutions. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Mkt Research & CRM Administration for Financial Services Co (4.0/5, Oct 23, 2019): Helpware provides outsourced workforce solutions to a financial services company. They conduct research on operators and themes within the US healthcare services space. The team also administers the CRM. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70550) - Data Entry & Back Office Support for Marketing Services Company (5.0/5, Oct 17, 2018): Helpware supplements resources for ongoing marketing campaigns. They handle automated outreach efforts and use Zapier to manage relationships. The team oversees event registration and the user database. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135133) ##### Advertising & marketing Experience Helpware has received positive feedback from clients in the Advertising & marketing industry, highlighting their expertise in social media strategy, content creation, and email marketing. Clients appreciate their ability to enhance brand visibility and engagement through tailored strategies and high-quality outputs. The team is noted for their professionalism, effective communication, and commitment to client success, making them a reliable partner for businesses seeking to improve their marketing efforts. - 3 reviews for advertising & marketing industry - Less than $10,000 avg. project cost - Design & SMM for Graphic Design Firm & Online Shop (4.5/5, Jan 13, 2021): Helpware provides ongoing design and social media marketing for a graphic design firm and online shop. The team was hired to provide design and production assistance, as well as create a social media plan. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/34522) - Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Helpware provides assistance with staffing resources for article engagement tasks in German and English. They source and vet potential candidates before training them via video conferences. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Helpware buttressed the marketing efforts of an e-commerce-focused marketing agency. They helped the client craft personalized messaging for prospective clients. The team also spearheaded email campaigns. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) ##### Telecommunications Experience Helpware CX has demonstrated strong capabilities in the Telecommunications sector, notably in customer acquisition through effective marketing strategies. Clients commend their swift project management and valuable cost-to-service ratio, leading to tangible results, such as attracting six new customers. Overall, the feedback reflects a high level of satisfaction, suggesting that Helpware CX is well-equipped to meet the needs of businesses in the Telecommunications industry. - 1 review for telecommunications industry - Unknown avg. project cost - Customer Research Services for Telecommunications Co (4.5/5, May 12, 2026): Helpware CX provided customer research services for a telecommunications company. The goal was to attract customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/456537) ##### Arts, entertainment & music Experience Helpware has received positive feedback in the Arts, entertainment, and music sector for its effective customer service outsourcing. Clients have praised their responsiveness and flexibility, particularly their 24/7 support, which significantly enhances user experience. The company's ability to swiftly adapt to changing needs and improve communication processes showcases their expertise and commitment to client satisfaction. Overall, Helpware's strengths in managing customer interactions make them a valuable partner for businesses in the Arts, entertainment, and music industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Store Platform (5.0/5, Dec 17, 2020): Helpware provides ongoing call center services for an online store platform. The team supplies seven days a week coverage and they handle calls, chats, and other support and assistance channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/140836) ##### IT Services Experience Helpware CX demonstrates strong expertise in IT services, particularly in managing customer support for digital platforms. Clients appreciate their effective communication and dedicated staff, which enhance collaboration and ensure technical inquiries are expertly addressed. The positive feedback highlights their administrative support as a key strength, contributing to a seamless operational experience. Overall, Helpware CX is well-regarded in the IT services industry, making them a suitable partner for businesses seeking reliable customer support solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Tech Support for IT Company (5.0/5, Oct 4, 2018): Helpware provided remote technical assistance, answering customer questions and resolving issues over the phone. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129619) #### Responsive Helpware CX is responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 5 countries - Canada (1 projects) - Georgia (1 projects) - Kenya (1 projects) - New Zealand (1 projects) - United States (40 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 16 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - Japanese - German - Korean - French - Vietnamese - Italian - Polish - Ukrainian - Romanian - Dutch [View Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) --- ### [Top Customer Service](https://clutch.co/profile/top-customer-service) #### 5 out of 5 star rating (68 reviews) - $1,000+ minimum project size - 250 - 999 employees - Brooklyn, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 55% Customer Service Outsourcing - 15% Data Annotation Services #### Company description Top Customer Service is a Business Process Outsourcing (BPO) firm specializing in Back Office Services and customer support solutions, evidenced by their adept management of client inquiries and communication across various sectors. With 95% positive feedback, 85% of clients commend their professionalism, timely response, and seamless integration as an extension of their teams, enhancing operational efficiency and client satisfaction. [Visit Website](https://bpo.topcustomerservice.com/) #### Reviewed 16 times in the past 6 months Recent reviews for Top Customer Service reflect a consistently positive sentiment, highlighting their professionalism and effective communication skills. Clients from various industries noted improvements in response times and customer satisfaction, with one remarking on the 'dedication and responsiveness' of their team. Specific feedback included enhanced organization of service requests and fewer missed inquiries. While some clients suggested proactive content strategy recommendations, overall, the feedback indicates strong alignment with client needs and high-quality service delivery. - 16 of 16 reviews are 5 stars - 7 new reviews for Back Office Outsourcing services - $50,000 – $199,999 avg. project cost [Read 16 Recent Reviews](https://clutch.co/profile/top-customer-service?sort_by=date_desc&verified=true#reviews) #### Experience in 15 industries Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) ##### Advertising & marketing Experience Top Customer Service demonstrates significant expertise in the Advertising & marketing sector, particularly in content creation and customer service outsourcing. Clients commend their ability to produce high-quality, SEO-aligned content that enhances brand messaging and improves online presence. Their effective project management and responsiveness have led to increased user engagement and client satisfaction. Overall, their strengths in understanding brand voice and delivering tailored solutions make them a strong fit for businesses seeking to enhance their marketing efforts. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Digital Agency (5.0/5, Jul 9, 2025): Top Customer Service has been hired by a digital agency to handle their customer service needs. The team is responsible for managing business calls, emails, and chats using RingCentral and Tawk.to. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/388610) - Content Writing Services for Digital Marketing Agency (5.0/5, Apr 19, 2026): Top Customer Service provided content writing services for a digital marketing agency. The team created website copy, service descriptions, blog content, and marketing-focused articles. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/451150) ##### Automotive Experience Top Customer Service has received positive feedback from clients in the Automotive industry for their expertise in managing customer communications. Clients reported improved response times, enhanced customer satisfaction, and a professional representation of their businesses. The team effectively handled inquiries and appointment scheduling, demonstrating strong project management and organization. Their ability to adapt to client needs and maintain clear communication further solidifies their reputation as a reliable partner for automotive businesses seeking efficient customer support solutions. - 4 reviews for automotive industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Automotive Detailing Co (5.0/5, Dec 18, 2025): Top Customer Service provided email and chat customer support for an automotive detailing company. The team managed basic customer queries and ensured that all follow-ups were completed. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426401) - Customer Service Outsourcing for Towing Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support solutions for a towing company. The team answered phone calls, responded to messages, managed appointment requests, and handled customer inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427036) - Customer Support for Truck Repair & Maintenance Company (5.0/5, Feb 16, 2026): Top Customer Service provided customer support outsourcing services for a truck repair and maintenance company. The team managed the client's phone and email support and used a ticket-tracking system. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436655) - Call Center Services for Auto Detailing Company (5.0/5, Mar 12, 2026): Top Customer Service provided call center services for an auto detailing company. The team handled service inquiries, answered questions, and scheduled appointments. Their team uses AI systems to manage calls. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442256) ##### Electric Experience Top Customer Service has received positive feedback from clients in the Electric industry, highlighting their expertise in customer support and call handling. Clients noted the professionalism of their agents, effective communication, and ability to reduce response times, leading to improved customer satisfaction. Their impact is evident in enhanced organization of service requests and strengthened client relationships, making them a strong candidate for businesses seeking reliable support in the Electric sector. - 2 reviews for electric industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Electrical Products Company (5.0/5, Mar 2, 2026): Top Customer Service provided customer service outsourcing for an electrical products company. The team managed inbound calls, responded to inquiries, managed emails, and assisted with service coordination. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/439728) - Call Center Services for Electrical Services Firm (5.0/5, Mar 12, 2026): Top Customer Service provides call center services for an electrical services company. They handle customer support, document service requests, and schedule appointments for the client's electrical services. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442176) ##### Home Services Experience Top Customer Service has demonstrated significant expertise in the Home Services industry, providing comprehensive call center support and job dispatching services. Clients noted improvements in response times, customer communication, and operational efficiency, leading to higher job completion rates. Their professionalism and alignment with client values were particularly praised. Overall, the positive sentiment indicates they are a strong candidate for businesses seeking reliable customer service solutions within the Home Services sector. - 2 reviews for home services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Customer Support for Chimney Cleaning Company (5.0/5, Jun 20, 2025): Top Customer Service provides call center services for an air duct and chimney cleaning company. The team handles all incoming and outgoing calls, dispatches technicians, and follows up with customers. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383904) - Call Center Services for Home Safety & Improvement Firm (5.0/5, Mar 12, 2026): Top Customer Service provided call center support to a home safety and improvement firm. They handled inbound customer calls, answered questions about the client's services, and scheduled consultations. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442173) ##### Contracting Experience Top Customer Service has demonstrated exceptional expertise in the Contracting industry, specifically in managing customer inquiries for roofing services. Clients appreciate their ability to enhance response times and streamline communication, leading to improved customer satisfaction. The team is noted for its professionalism and adherence to client branding, ensuring a consistent representation. Overall, their proactive project management and effective call handling make them a strong candidate for businesses seeking reliable customer service support in the Contracting sector. - 1 review for contracting industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Roofing Company (5.0/5, Mar 12, 2026): Top Customer Service provided customer support services for a roofing company. They combined trained agents with AI-assisted systems to handle customer inquiries and appointment requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442170) ##### Education Experience Top Customer Service has garnered positive feedback from clients in the Education sector, particularly in childcare and online education. Clients praised their expertise in improving communication systems and support efficiency, resulting in faster response times and higher parent satisfaction. Their commitment to understanding clients' brand voice and fostering a supportive communication environment stands out. Overall, their reliable project management and adaptability demonstrate their strength in delivering quality service tailored to educational institutions' needs. - 4 reviews for education industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Online Education Company (5.0/5, Dec 17, 2025): Top Customer Service provided customer support services for an online education company. The team handled email and message-based customer support, helping to maintain consistent communication with clients. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426115) - Customer Service Outsourcing for Daycare Center (5.0/5, Dec 19, 2025): Top Customer Service provided customer support services for a daycare center. The team answered phone calls, responded to chats and emails, helped parents with questions, and ensured no message went unanswered. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426682) - Customer Service Outsourcing for Daycare Center (5.0/5, Feb 16, 2026): Top Customer Service provided customer service outsourcing for a daycare center. The team was responsible for handling email and phone support, streamlining their ticketing system, and training their staff. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436647) - Customer Support Services for Childcare Center (5.0/5, Mar 4, 2026): Top Customer Service provided customer support for a childcare center. The team managed inbound parent inquiries by phone, email, and live chat, answered inquiries, and handled general information requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/440316) ##### Business services Experience Top Customer Service demonstrates notable expertise in the Business services industry, with clients praising their professionalism, responsiveness, and effective project management. Their ability to enhance customer support processes—evidenced by significant improvements in response times and customer satisfaction—highlights their strengths. Clients also appreciated the custom solutions and clear communication, making them a strong fit for businesses seeking to streamline operations and elevate customer experiences. - 2 reviews for business services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Portal Dev & Design for Appliance Repair Co (5.0/5, Dec 6, 2025): Top Customer Service designed and developed a custom customer-support portal for an appliance repair company. The team implemented modules for ticketing, customer inquiries, FAQs, and service request tracking. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424033) - Customer Support Services for Tree Care Company (5.0/5, Mar 1, 2026): Top Customer Service provided outsourced customer support for a tree care company. Their team handled incoming calls, managed customer inquiries, scheduled service requests, and communicated with clients. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/439623) ##### Construction Experience Top Customer Service has demonstrated significant expertise in enhancing customer communication processes within the Construction industry. Clients reported improved response times, higher client satisfaction, and better organization of customer interactions. The company's strengths include a structured approach to problem-solving and effective training tailored to construction-specific needs. Overall, feedback highlights Top Customer Service's professionalism and its positive impact on client relationships, making them a suitable partner for businesses seeking to enhance their customer support systems. - 5 reviews for construction industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Construction Company (5.0/5, Dec 19, 2025): Top Customer Service provided customer support services for a construction company. The team answered phone calls, responded to emails and messages, managed client follow-ups, and scheduled inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426698) - Customer Support for Home Renovation Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support for a home renovation company. The team handled lead management and appointment scheduling, focusing on improving the client's customer response process. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427016) - Back Office Outsourcing for Construction Company (5.0/5, Feb 17, 2026): Top Customer Service provides customer support outsourcing services for a construction company. The team has recruited and trained customer service representatives who handle inbound and outbound inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436881) - Customer Support Consulting for Construction Company (5.0/5, Feb 20, 2026): Top Customer Service evaluated a construction company's customer support workflow, designed a more efficient support system, and trained their team on best practices for client interaction. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/437791) - Customer Service Outsourcing for Construction Company (5.0/5, Feb 20, 2026): Top Customer Service provided customer service outsourcing for a construction company. The team evaluated the client's workflow, implemented response systems, and provided improvement guidance. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/437793) ##### Legal Experience Top Customer Service has proven expertise in delivering exceptional call center support tailored for the legal industry. Clients report improved response times, enhanced client satisfaction, and efficient handling of inquiries, which allowed legal teams to focus on their core work. Their professionalism and understanding of legal processes stand out, making them a reliable partner for law firms seeking to optimize client communication and service delivery. - 3 reviews for legal industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center & Customer Support for Registration Services Co (5.0/5, Jul 18, 2025): Top Customer Service provides 24/7 outsourced customer support and call center services for a legal registration services company. The team handles phone, chat, and email queries using HubSpot and PhoneBurner. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/391162) - Call Center Services for Law Firm (5.0/5, Feb 7, 2026): Top Customer Service provided call center services for a law firm. The team managed inbound calls, client inquiries, appointment scheduling, and basic case-related communication. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/434810) - Call Center Services for Law Firm (5.0/5, Feb 16, 2026): Top Customer Service provided call center services for a law firm. The team handled inquiries, scheduled appointments, logged client requests, followed up, communicated with the client, and more. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436658) ##### Medical Experience Top Customer Service demonstrates strong expertise in the Medical industry, particularly in dental care, as evidenced by their effective management of patient calls and appointment scheduling for Sea View Dental Center. Clients highlight their professionalism, prompt communication, and ability to enhance patient satisfaction through organized support. The positive outcomes include improved call handling and reduced missed appointments, indicating that Top Customer Service can significantly impact operational efficiency in healthcare settings. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Dental Clinic (5.0/5, Feb 7, 2026): Top Customer Service provided call center services for a dental clinic. The team managed patient calls and scheduled appointments, following the client's procedures. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/434812) ##### Other industries Experience Top Customer Service has received positive feedback from clients in the Other industries sector, highlighting their expertise in managing customer support processes, including call handling and chatbot management. Clients praised the team's professionalism, adaptability, and ability to enhance customer satisfaction and engagement. Their tailored solutions have contributed to measurable improvements, such as reduced missed inquiries and faster response times. Overall, Top Customer Service is well-regarded for providing reliable and efficient support, making them a strong candidate for businesses seeking customer service solutions. - 6 reviews for other industries industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Ghostwriting Company (5.0/5, Jun 24, 2025): Top Customer Service provides customer service outsourcing for a ghostwriting company. The team manages inbound and outbound calls and emails, and has implemented a live chat option. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/384878) - Tech Support & Customer Service for an AI-Based Hiring Co (5.0/5, Jun 27, 2025): Top Customer Service manages the chatbots and phone lines of an AI-based hiring system. The team responds to customers' queries about the client's system, following the provided documentation, SOPs, and SLAs. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/385733) - Customer Service Outsourcing for Software Development Co (5.0/5, Jun 30, 2025): Top Customer Service provides remote customer service outsourcing for a software development company. The team manages the client's chatbot, incoming calls, and email communications using Jira and TalkTo. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/386342) - Customer Service Outsourcing for IT Services Company (5.0/5, Jul 3, 2025): Top Customer Service provides ongoing customer support services for a cybersecurity company. The team handles the client's chatbot platform and answers email inquiries and incoming calls. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/387074) - Customer Support Services for Renovation & Flooring Co (5.0/5, Dec 20, 2025): Top Customer Service provided customer support for a renovation and flooring company. The team managed phone calls, emails, and customer inquiries, answered questions, followed up, and helped with scheduling. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426804) - Customer Support for Tree Care & Landscaping Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support for a tree care and landscaping company. The team handled inbound calls, chat and email support, and professional assistance for the client's customers. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427028) ##### Non-profit Experience Top Customer Service has received positive feedback from Non-profit clients, highlighting their expertise in customer support operations. Clients from organizations like Early Edge Consultancy and Bridge To Home noted significant improvements in response times and customer satisfaction. The team's professionalism, responsiveness, and ability to adapt to specific needs were particularly praised. The overall sentiment reflects their effectiveness in enhancing client interactions and operational efficiency, making them a strong fit for Non-profit organizations seeking reliable support services. - 2 reviews for non-profit industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service for Nonprofit Organization (5.0/5, Dec 3, 2025): Top Customer Service provided customer support services for a nonprofit organization. The team managed customer messages, processed refunds and returns, and handled product-related inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/423420) - Customer Support & VA Services for Consulting Company (5.0/5, Dec 10, 2025): Top Customer Service provided customer support and virtual assistant services for a consulting company. The team handled inquiries, follow-ups, support tickets, CRM updates, data entry, and admin tasks. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424868) ##### Real estate Experience Top Customer Service has demonstrated strong expertise in the real estate sector, providing effective virtual assistant solutions for property management. Clients commend their thorough training, seamless onboarding, and ability to manage tasks such as property inquiries and listings efficiently. Their project management is noted for timely delivery and excellent communication, leading to significant time savings for clients. Overall sentiment is positive, indicating that Top Customer Service is a reliable partner for businesses seeking support in the real estate industry. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Real Estate Company (5.0/5, Aug 3, 2025): Top Customer Service provides virtual assistant services for a real estate company. They manage property listings on various websites, respond to inquiries, call potential buyers, and schedule meetings. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/395182) ##### Financial services Experience Top Customer Service has demonstrated significant expertise in the Financial services industry, specifically in enhancing customer support for credit unions. Clients have noted improved customer satisfaction and quicker resolution times due to the provider's multilingual support and AI-powered solutions. The company's responsiveness and project management skills have also been highlighted positively. Their ability to quickly train staff to meet unique requirements positions them as a strong fit for businesses seeking reliable customer service enhancements in the financial sector. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Credit Union (5.0/5, Jul 25, 2025): Top Customer Service provided customer support services for a credit union. The team offered technical support and multilingual chat, phone, and email support. They also handled back office duties. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/393246) ##### Government Experience Top Customer Service demonstrates strong expertise in the Government sector, specifically in supporting compliance-driven initiatives for the U.S. EPA. Their proficiency in customer support and proctoring services has led to improved student interactions and a reduction in technical issues. Clients commend their professionalism, timely communication, and effective management, highlighting their alignment with government values and goals. Overall, feedback indicates a high level of satisfaction, positioning them as a reliable partner for government projects. - 1 review for government industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service & Back-Office Support for Protection Agency (5.0/5, Jun 19, 2025): Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383609) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) - $10,000 to $49,000 (18 reviews) - $50,000 to $199,999 (11 reviews) - $200,000 to $999,999 (6 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 3 countries - Canada (13 projects) - France (1 projects) - United States (18 projects) This provider is available in 35 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 20 languages: - English - Spanish - Arabic - Hindi - Russian - Japanese - German - Javanese - Korean - French - Turkish - Italian - Ukrainian - Kannada - Romanian - Maithili - Hebrew - Estonian - Finnish - Swedish [View Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) #### 4.8 out of 5 star rating (9 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a Business Process Outsourcing (BPO) company specializing in remote back office solutions and administrative support services. Clients consistently praise their reliable project management, team culture, and dedication to client satisfaction. They excel in areas such as lead conversion, data management, and process efficiency, with reviews indicating a 100% positive feedback rate on their service quality and adaptability to client needs. [Visit Website](https://selectvoicecom.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-medical-billing) #### 2 reviews mention Back Office Outsourcing Back Office & Customer Service Outsourcing for Law Firm 5.0/5 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. - 2 of 2 Back Office Outsourcing reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive Select VoiceCom is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 2 countries - Australia (1 projects) - United States (7 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) --- ### [Remote Team Solutions](https://clutch.co/profile/remote-team-solutions) #### 5 out of 5 star rating (24 reviews) - 250 - 999 employees - Torreón, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% IT Staff Augmentation - 30% Staffing #### Company description Remote Team Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Virtual Office Support. They have consistently received positive feedback, with approximately 100% of reviewers expressing satisfaction with their services, particularly noting their value for cost and trustworthiness. Clients appreciate their flexibility in management and the high quality of their deliverables. [Visit Website](https://remoteteamsolutions.com/your-office-in-mexico/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 2 times in the past 6 months Recent client feedback for Remote Team Solutions highlights a strong emphasis on talent acquisition and project management efficiency. One client noted a significant increase in sales close rates and praised the team's responsiveness, particularly mentioning an employee named Gustavo. Another client reported faster policy issuance while maintaining quality, appreciating the autonomy in managing their team. Overall, the sentiment is highly positive, with only minor suggestions for improvement regarding the hiring process speed. - 1 of 2 reviews are 5 stars - 1 new review for Back Office Outsourcing services - $50,000 – $199,999 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/remote-team-solutions?sort_by=date_desc&verified=true#reviews) #### Experience in 10 industries Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) ##### Insurance Experience Remote Team Solutions has demonstrated strong expertise in the Insurance industry, particularly in policy issuance for Texas Specialty Underwriters Inc. Clients commend their timely delivery and effective project management, which has significantly improved operational efficiency. The collaborative approach allows clients to manage their teams while receiving essential support, highlighting Remote Team Solutions' strengths in responsiveness and quality service. Overall sentiment indicates reliability and value, making them a suitable partner for businesses seeking to enhance their insurance operations. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Mar 20, 2026): Remote Team Solutions provides staff augmentation services for an insurance agency. The team helps the client issue policies and works under the client's management. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/444379) ##### Software Experience Remote Team Solutions has demonstrated exceptional expertise in the software industry, particularly in filling critical technical roles. Clients praise their responsiveness and commitment to understanding unique project needs, often exceeding expectations. The company's strong culture fit and value-for-cost ratio are highlighted as significant strengths. Overall, client sentiment is highly positive, indicating that Remote Team Solutions is a reliable partner for software companies seeking tailored talent solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Technical Position Recruitment for Hyperscale Data Company (5.0/5, Jan 24, 2024): A hyperscale data company has hired Remote Team Solutions to provide recruitment services. The team is entrusted to find a candidate to fill a critical, highly technical position. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/263883) ##### Legal Experience Remote Team Solutions has received positive feedback from clients in the Legal industry, notably law firms and immigration attorneys, highlighting their expertise in providing high-quality virtual and executive assistants. Clients commend the professionalism, organization, and effective communication that the assistants bring, significantly easing workload and enhancing client relations management. The overall sentiment reflects satisfaction with timely project delivery and the quality of work, making Remote Team Solutions a strong candidate for legal businesses seeking reliable support. - 2 reviews for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Recruitment for Immigration Attorney (5.0/5, Apr 9, 2021): Remote Team Solutions provided hiring services to an immigration attorney. The team was initially tasked with the recruitment of an executive assistant to help the client organize work-related information. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/120951) - Virtual Assistant Support for Law Firm (4.5/5, May 27, 2025): Remote Team Solutions provided a virtual assistant for a law firm. The assistant was tasked with supporting the client's operations. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/377649) ##### Other Industry Experience Remote Team Solutions demonstrates strong expertise in customer care outsourcing within the Other Industry sector, evidenced by improved customer retention and satisfaction ratings. Clients commend their project management, accountability, and timely delivery, noting a culture of professionalism and integrity. The measurable success includes increased profitability and reduced call handling times. Their ability to align with client values and needs positions them as a compelling choice for businesses seeking effective solutions in customer service. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Pest Control Co (5.0/5, May 21, 2025): Remote Team Solutions provides customer support services for a pest control company. The team has handled digital and voice communication and identified customer concerns. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/376112) ##### Construction Experience Remote Team Solutions has demonstrated significant expertise in the construction industry, particularly in MEP construction recruitment. Clients appreciate the company's ability to enhance manpower while reducing costs, with one client noting a 30% increase in recruitment efficiency and substantial savings. The firm is praised for its responsiveness, strong alignment with client values, and exceptional service delivery, indicating a reliable partner for businesses seeking to strengthen their recruitment strategy in the construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Construction Company (5.0/5, May 6, 2024): Remote Team Solutions provided recruiting services for a construction company. They hired four specialists for the client, including a senior-level recruiter with native-level English. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/286814) ##### Human Resources Experience Remote Team Solutions has received positive feedback from clients in the Human Resources industry, particularly for their expertise in sourcing and employing candidates compliantly across borders. Clients appreciate their timely communication, professionalism, and effective project management, which resulted in successful hires that fit well within teams. Their ability to navigate complex hiring requirements in Mexico has been highlighted as a significant strength, positioning them as a reliable partner for businesses seeking HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourcing & Recruitment for HR Company (5.0/5, Nov 17, 2023): An HR company hired Remote Team Solutions for outsourcing and recruitment. Based on the client's job specs, the team sourced the client with candidates for outsourcing tasks remotely. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/250321) ##### Media Experience Remote Team Solutions has received positive feedback from clients in the Media industry, highlighting their expertise in staffing and design. One CEO praised their team for being responsive, helpful, and going above and beyond to ensure client satisfaction. The overall sentiment reflects strong project management skills and timely deliveries, making them a reliable partner for Media companies seeking to enhance their capabilities. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Media Company (5.0/5, Nov 8, 2023): Remote Team Solutions has provided staff augmentation services for a media company. The team has furnished the client with a dedicated design staff. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/248209) ##### Advertising & marketing Experience Remote Team Solutions has garnered positive feedback in the Advertising & Marketing industry for their exceptional recruitment services. Clients commend their deep understanding of specific needs, meticulous candidate vetting, and strong alignment with company culture. Their commitment to timely communication and personalized support enhances the hiring process, making it efficient and effective. Overall, clients express high satisfaction with the quality of talent provided, indicating Remote Team Solutions as a valuable partner for organizations seeking to enhance their remote teams. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Developer Recruitment Services for Marketing Agency (5.0/5, Oct 7, 2021): Picking up from the previous vendor, Remote Team Solutions was recruited by a marketing agency to find a full-time developer for them.  [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/28628) - Staff Augmentation for Strategic Digital Agency (5.0/5, Nov 30, 2022): Remote Team Solutions provides staff augmentation services for a strategic digital agency. The client was looking for WordPress web developers and visual designers with experience in web design. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/169656) - Remote Employee Recruitment for Digital Mktg & Web Dev Co (5.0/5, Aug 10, 2023): Remote Team Solutions provided HR services for digital marketing and web development company. The team was responsible for recruiting and managing an executive assistant as a remote employee for the client. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/224415) ##### Retail Experience Remote Team Solutions has received positive feedback from retail clients, particularly for their expertise in team expansion and support. One client highlighted their effective staffing solutions, starting with an executive assistant and evolving to include sales and marketing roles, which significantly aided their growth. The firm's proactive approach to challenges and commitment to client needs have been noted as key strengths, making them a reliable partner for retailers seeking to optimize operations and enhance logistics. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Handicraft Store (5.0/5, Aug 24, 2022): Remote Team Solutions provides BPO services to help a handicraft store manage their artisans and logistics in Mexico. They've deployed an executive assistant, customer service agent, and digital marketer. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/155317) ##### Business services Experience Remote Team Solutions demonstrates strong expertise in handling labor law compliance and customer care within the Business services industry. Clients commend their ability to navigate complex regulations in Mexico, ensuring legal compliance while providing cost-effective hiring solutions. The company's organized project management and responsive communication contribute positively to client experiences, enhancing productivity and customer retention. Overall, their strengths in labor law and customer support make them a compelling choice for businesses seeking reliable partnerships. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Pest Control Company (5.0/5, Apr 23, 2022): A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038) - Recruitment Services for HR Consulting Firm (5.0/5, Aug 18, 2022): Remote Team Solutions provides recruitment services for an HR consulting firm. They are tasked with building a remote team specialized in Mexican Labor Law to keep the company operations running. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/154666) ##### Real estate Experience Remote Team Solutions has demonstrated significant expertise in the real estate industry, particularly in recruitment and data processing. Clients have praised their responsiveness, collaborative nature, and ability to effectively fill specialized roles, enhancing operational efficiency. Their services have resulted in substantial cost savings and streamlined processes for businesses managing large portfolios, making them a reliable partner for real estate firms seeking to optimize human resources and operational workflows. - 2 reviews for real estate industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Data Entry, Processing and Invoicing for Real Estate company (5.0/5, Aug 27, 2019): Remote Team Solutions provides outsourced data entry and HR support for over 50,000 properties on an ongoing basis. Additionally, they update the website, provide invoices, and bids on services as needed for properties. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/32924) - Recruitment Solutions for Real Estate Company (5.0/5, Oct 18, 2021): Remote Team Solutions is providing recruitment services to a real estate firm. So far, they've helped the client hire a customer success manager. They now continue to help the client fill two more positions. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/38491) ##### Food & Beverages Experience Remote Team Solutions has demonstrated strong expertise in the Food & Beverages industry, particularly through their work with a winery to enhance brand identity and e-commerce capabilities. Clients highlighted their effective project management, responsiveness, and comprehensive solutions including website development and marketing services. The engagement reportedly yielded significant results in a short time frame, indicating their potential impact. Overall, their commitment to client needs and proactive approach positions them as a suitable partner for businesses in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - App & Web Development for Winery (5.0/5, Dec 28, 2020): Remote Team Solutions developed an e-commerce website and app for a winery. Their team also assisted with the client’s brand identity, videos, marketing, and trademarking. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146297) ##### IT Services Experience Remote Team Solutions has received positive feedback in the IT Services industry for their efficient offshore IT resources and strong communication skills. Clients appreciate their cost-effective solutions and the high quality of candidate profiles provided. The vendor has demonstrated expertise in streamlining processes, facilitating effective coordination, and enhancing productivity for clients. Overall, the sentiment is favorable, indicating that Remote Team Solutions is a viable option for businesses seeking reliable IT support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Personal Assistant Recruitment for IT Offshoring Company (5.0/5, Dec 28, 2020): Remote Team Solutions was tasked with sourcing candidates for an IT company's personal assistant role. Currently, the team's services have been extended to the client's HR department. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146316) #### 4.9 out of 5.0 rating for cost What Clients Have Said Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Ireland (1 projects) - Mexico (1 projects) - New Zealand (1 projects) - United States (19 projects) - England (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) --- ### [Wing Assistant](https://clutch.co/profile/wing-assistant) #### 4.7 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Wing Assistant is a business process outsourcing company specializing in remote back office solutions and administrative support services. Reviews highlight their cost-effective services, high ratings, and reliable project management, with 100% of reviewers noting timely and proactive solutions. The majority found their services to significantly improve operational efficiency and client satisfaction, with 80% appreciating their seamless integration and communication. [Visit Website](https://wingassistant.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### 12 reviews mention Back Office Outsourcing Back Office & Sales Outsourcing for Software Company 5.0/5 — Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. - 11 of 12 Back Office Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110) #### Experience in 13 industries Wing Assistant has received positive feedback across diverse industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Home Services. Clients appreciate their expertise in customer support, community management, and administrative tasks, often highlighting their responsiveness, timely delivery, and seamless integration into existing workflows. Overall sentiment is favorable, particularly in sectors like Education and Medical, where their contributions have significantly improved operational efficiency and client satisfaction. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) ##### Information technology Experience The company demonstrates strong expertise in the Information Technology sector, particularly in procurement solutions. Clients appreciate their tailored approach, effective communication, and commitment to achieving measurable results. Feedback highlights the provider's attention to detail and adaptability, which contribute to successful lead generation and campaign execution. Overall, the sentiment is highly positive, indicating that this company could be a valuable partner for businesses seeking innovative IT solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation Services for Procurement Solutions Company (5.0/5, Dec 23, 2025): Wing Assistant provides a sales resource who offers lead generation services for a procurement solutions company. The team builds contact lists, imports data into HubSpot, and creates multi-channel campaigns. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427186) ##### Other industries Experience Feedback from clients in the Other industries sector highlights Wing Assistant's expertise in providing efficient operational support and administrative services. Clients commend the company for its reliability, budget-friendly pricing, and ability to deliver tasks on time. The positive sentiment is reinforced by the agents' professionalism and responsiveness, which have significantly improved workflow and productivity. Overall, Wing Assistant's strong performance across various operational challenges positions it as a valuable partner for businesses seeking enhanced efficiency. - 14 reviews for other industries industry - 12 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Three Virtual Assistants for DeFi Investment Management Firm (5.0/5, Nov 25, 2022): Wing Assistant provides virtual assistant services for a DeFi investment management firm. They've trained assistants to acquire the skills the client needs from them. Three VAs have been assigned to the firm. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/168902) - Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): Wing Assistant provides data entry services to a reverse logistics firm. They input the client's inventory system data that flows through a Slack channel and use their backend data to issue return labels. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220) - Virtual Assistance for Startup (5.0/5, Dec 6, 2022): Wing Assistant has been hired by a startup for virtual assistance on their business. The vendor's responsibilities include customer outreach, social media management, product testing, and market research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170580) - Candidate Matching for Recruitment Advertising Solution (5.0/5, Dec 6, 2022): A recruitment advertising solution has partnered with Wing Assistant for recruitment services. Taking into consideration the requirements for job openings, the team matches potential candidates to clients. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170649) - Virtual Assistant & Content Creation for Mobile App Dev Co (5.0/5, Mar 7, 2023): A mobile app design and development company hired Wing Assistant to provide virtual assistant services, scheduling, and content creation. The team sent proposals and followed up with end customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/185354) - Customer Service Outsourcing for Nonprofit Organization (4.5/5, Jun 2, 2023): Wing Assistant provides customer service outsourcing for a nonprofit organization. The team is tasked with client communication, time and task management, content revision, document development, and data entry. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206203) - Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): Wing Assistant helps a self-care subscription company with research, brand reports, and product information emails. They assist with survey information and monitor influencer interaction. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332) - Virtual Assistant Services for Family Medicine Practice (5.0/5, Feb 12, 2025): Wing Assistant provides virtual assistant services for a family medicine practice. The team handles scheduling, patient inquiries, billing, data management, and operational support. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/351629) - Back-Office Outsourcing for Surgical Robotics Co (5.0/5, Mar 20, 2025): Wing Assistant provided administrative support for a surgical robotics company. The team aimed to help the client save time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361187) - Virtual Assistant for Residential Home Construction Company (5.0/5, Mar 20, 2025): Wing Assistant provided virtual assistant services for a residential home construction company. The team processed invoices in QuickBooks, reported on payables, and pulled emails for real estate agents. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361200) - Virtual Assistant for Senior Care Guidance Company (4.5/5, Apr 23, 2025): Wing Assistant provides ongoing virtual assistant services for a senior care guidance company. The team is responsible for conducting research and updating data related to rates for the client's care communities. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369395) - Customer Service for Household Items Liquidity Company (5.0/5, Apr 25, 2025): Wing Assistant provides customer support services for a household items liquidity company. The team is responsible for guiding customers through the device trade-in and pickup process and addressing inquiries. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369931) - Back Office & Sales Outsourcing for Software Company (5.0/5, May 21, 2025): Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110) - Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Wing Assistant provides operational support and executive assistance for an event planning platform. The team has uploaded photos for customers, scheduled meetings, and arranged travel. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947) ##### Real estate Experience Wing Assistant has received positive feedback from clients in the real estate industry, particularly for their expertise in digital marketing support. A Director of Marketing praised their ability to seamlessly integrate with existing teams and enhance operational bandwidth, allowing clients to focus on larger initiatives. The responsiveness and specialized marketing experience of Wing's virtual assistants have been highlighted as significant strengths, making them a compelling choice for real estate firms seeking reliable digital marketing assistance. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Digital Marketing Assistant for Real Estate Firm (5.0/5, Feb 18, 2023): Wing Assistant provides ongoing digital marketing campaigns for a real estate and property management firm. The goal is to increase the client's bandwidth. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/181641) ##### Software Experience Wing Assistant has received highly positive feedback from clients in the Software industry, highlighting their expertise in providing operational support, customer service, and virtual assistance. Clients commend the team's professionalism, responsiveness, and ability to deliver tasks efficiently and on time, significantly enhancing productivity. Their transparent communication and seamless integration into existing workflows have been particularly noted. Overall, Wing Assistant demonstrates substantial strengths in improving operational efficiency, making them a strong candidate for businesses seeking reliable support in the Software industry. - 4 reviews for software industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance for Startup (5.0/5, Dec 6, 2022): Wing Assistant has been hired by a startup for virtual assistance on their business. The vendor's responsibilities include customer outreach, social media management, product testing, and market research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170580) - Customer Service for Household Items Liquidity Company (5.0/5, Apr 25, 2025): Wing Assistant provides customer support services for a household items liquidity company. The team is responsible for guiding customers through the device trade-in and pickup process and addressing inquiries. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369931) - Back Office & Sales Outsourcing for Software Company (5.0/5, May 21, 2025): Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110) - Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Wing Assistant provides operational support and executive assistance for an event planning platform. The team has uploaded photos for customers, scheduled meetings, and arranged travel. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947) ##### Education Experience Clients in the Education industry commend Wing Assistant for their effective outreach and marketing support, particularly in personalized tutoring services. The team's disciplined approach and punctuality enhance client satisfaction, with notable positive impacts on customer engagement and promotional efforts. Their expertise in developing promotional materials aligns well with the needs of educational businesses. Overall, Wing Assistant is viewed as a reliable partner capable of delivering results, making them a strong fit for companies seeking growth in the Education sector. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Customer Service & Sales Outsourcing for Job Consultancy (5.0/5, May 9, 2025): Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072) - Marketing & Outreach Services for Education Company (5.0/5, Dec 16, 2025): Wing Assistant provides ongoing marketing and outreach support for an education company. The team creates promotional materials and messages and reaches out to leads via calls, emails, and text messages. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/425929) ##### Medical Experience Clients in the Medical industry have praised Wing Assistant for their expertise and dependable support, particularly in mental health settings. One notable review highlighted their ability to assist practitioners with daily tasks and client inquiries, leading to increased capacity for both practitioners and clients. The company's strong dedication to customer service and timely project execution further solidifies their reputation, making them a strong candidate for organizations seeking reliable assistance in the Medical sector. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Mental Health Private Practice (5.0/5, Apr 28, 2025): Wing Assistant provides ongoing call center services for a mental health private practice. The team assists the client's staff and patients, provides customer support, and provides daily tracking systems. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/370368) ##### Healthcare Experience Wing Assistant has received positive feedback from clients in the Healthcare industry, highlighting their expertise in administrative support, patient outreach, and data management. Clients noted significant improvements in operational efficiency, patient satisfaction, and error reduction. The responsiveness and professionalism of their team were frequently praised, indicating their capacity to integrate seamlessly into healthcare practices. Overall, Wing Assistant is well-positioned to support organizations in the Healthcare sector, delivering value through reliable and efficient virtual assistant services. - 2 reviews for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Family Medicine Practice (5.0/5, Feb 12, 2025): Wing Assistant provides virtual assistant services for a family medicine practice. The team handles scheduling, patient inquiries, billing, data management, and operational support. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/351629) - Virtual Assistant for Senior Care Guidance Company (4.5/5, Apr 23, 2025): Wing Assistant provides ongoing virtual assistant services for a senior care guidance company. The team is responsible for conducting research and updating data related to rates for the client's care communities. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369395) ##### Construction Experience The feedback from clients in the Construction industry highlights Wing Assistant's expertise in administrative support and real estate due diligence, particularly for land development projects. Clients commend their proactive approach, timely delivery, and efficient onboarding process, noting significant time and cost savings. Overall, the sentiment is positive, indicating that Wing Assistant is a reliable partner for organizations seeking assistance with zoning, utilities, and development approval processes. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Land Development Company (5.0/5, Jan 12, 2026): Wing Assistant provides administrative support for a land development company. The team's VA conducts real estate due diligence, researches zoning and utilities, and manages the client's document control. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429570) ##### Consulting Experience Wing Assistant demonstrates significant expertise in the Consulting industry, particularly in providing cost-effective administrative and virtual assistant services. Clients commend their responsive communication and timely project management, which contributed to measurable outcomes such as increased revenue and efficient task execution. Their impressive talent pool and commitment to client needs position them as a strong choice for businesses seeking reliable consulting support. - 2 reviews for consulting industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant & Content Creation for Mobile App Dev Co (5.0/5, Mar 7, 2023): A mobile app design and development company hired Wing Assistant to provide virtual assistant services, scheduling, and content creation. The team sent proposals and followed up with end customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/185354) - Back-Office Outsourcing for Surgical Robotics Co (5.0/5, Mar 20, 2025): Wing Assistant provided administrative support for a surgical robotics company. The team aimed to help the client save time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361187) ##### Beauty & Cosmetics Experience Wing Assistant has demonstrated significant expertise in the Beauty & Cosmetics industry, providing tailored support to clients such as COCOTIQUE. Their strengths lie in effective project management, timely delivery, and a thorough vetting process that aligns assistants with specific business needs. The positive client feedback highlights their ability to alleviate workload, allowing business owners to focus on strategic growth. Overall, Wing Assistant is a strong candidate for companies seeking reliable assistance in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): Wing Assistant helps a self-care subscription company with research, brand reports, and product information emails. They assist with survey information and monitor influencer interaction. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332) ##### Business services Experience Wing Assistant has garnered positive feedback in the Business services industry, particularly for their effective virtual assistance and project management capabilities. Clients appreciate their ability to streamline operations, enhance administrative efficiency, and improve lead qualification. Notable strengths include quick response times, tailored solutions, and a user-friendly onboarding process. Overall, clients report significant improvements in productivity and organizational efficiency, making Wing Assistant a strong contender for businesses seeking reliable support in this sector. - 4 reviews for business services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Biotech Comapny (4.5/5, Dec 2, 2022): A biotech company onboarded Wing Assistant to handle their virtual assistant efforts. The team is in charge of the answer emails, making appointments, researching, and calendaring. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169937) - Client Services Specialist for Event Planning Company (5.0/5, Dec 8, 2022): Luminary Leaders hired Wing Assistant for a variety of tasks including research, preparing spreadsheets, graphic design, outbound emails and follow-up, appointment scheduling, and website maintenance. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/171111) - VA Team for Web Design Company (5.0/5, Feb 28, 2023): Wing Assistant developed a suite of virtual assistant (VA) services tailored to the client's needs, including website maintenance, customer support, calendar management, budgeting, and other daily operations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/183370) - Lead Generation Assistance for Nanny Agency (3.5/5, Jun 12, 2023): Wing Assistant assists a nanny agency with their lead generation campaign. Wing Assistant helps with sitters' recruitment and answering phone calls and emails to current and prospective customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/208297) ##### Legal Experience Wing Assistant has demonstrated expertise in the Legal industry by providing effective part-time administrative support, as highlighted by feedback from Idaho Legal Estates and Probate. Clients appreciate their budget-friendly pricing, quick onboarding, and efficient project management, which includes timely delivery and responsiveness to needs. The overall sentiment reflects satisfaction with the increased operational capacity achieved through their services, making Wing Assistant a strong candidate for legal firms seeking administrative assistance. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Law Firm (5.0/5, Jun 5, 2023): Wing Assistant provides a part-time virtual administrative assistant for a law firm. The assistant helps the client with data entry, scheduling, customer service, and digital form creation. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206631) ##### Arts, entertainment & music Experience Wing Assistant demonstrates notable expertise in the Arts, entertainment & music sector, evidenced by positive client feedback emphasizing their effective brand development services. Clients appreciate their ability to reduce management workloads, leading to increased ROI. Their efficient project management and outstanding communication skills were highlighted as key strengths, making them a suitable partner for businesses seeking support in this industry. However, improved communication regarding assistant transitions could enhance the overall experience. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Arts & Entertainment Company (5.0/5, Jun 5, 2023): An arts and entertainment company has hired Wing Assistant to assist them regarding their daily managerial duties. The team is tasked with reducing the client's workload and management work. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206559) ##### Nonprofit Experience Wing Assistant has demonstrated strong expertise in supporting nonprofit organizations, as noted by Advocacy Without Borders. The client highlighted their effective communication, task organization, and schedule management, resulting in improved productivity and enhanced engagement. The flexibility, reliability, and competitive pricing of Wing Assistant further reinforce their suitability for nonprofits seeking comprehensive administrative support. Overall, the sentiment is highly positive, indicating that Wing Assistant is well-equipped to meet the unique needs of the nonprofit sector. - 1 review for nonprofit industry - Unknown avg. project cost - Customer Service Outsourcing for Nonprofit Organization (4.5/5, Jun 2, 2023): Wing Assistant provides customer service outsourcing for a nonprofit organization. The team is tasked with client communication, time and task management, content revision, document development, and data entry. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206203) ##### Financial services Experience Wing Assistant demonstrates strong expertise in the Financial services industry, particularly in data management and research, as highlighted by a venture capital firm's review. Clients appreciate their efficiency and adaptability, noting significant time savings in deal evaluations. The team's prompt communication and proactive approach enhance collaboration, making them a valuable partner for firms seeking reliable support in data processing and investor research. Overall, Wing Assistant is well-regarded for its impactful contributions to financial operations. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Input & Research for Venture Capital Firm (5.0/5, Jan 12, 2023): Wing Assistant provides data entry and research services for a venture capital firm. The team reviews entries from startups seeking financing, inputs data into the client’s CRM, and does complementary research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/175723) ##### Human Resources Experience Wing Assistant has received positive feedback within the Human Resources sector, highlighting their expertise in recruitment solutions. Clients note their seamless communication, adaptability, and valuable insights that significantly enhance candidate sourcing. The provider is praised for their commitment to client success and ability to optimize hiring processes, making them an ideal partner for companies looking to improve their recruitment strategies. Overall, the sentiment reflects strong satisfaction and a willingness to expand the partnership further. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Candidate Matching for Recruitment Advertising Solution (5.0/5, Dec 6, 2022): A recruitment advertising solution has partnered with Wing Assistant for recruitment services. Taking into consideration the requirements for job openings, the team matches potential candidates to clients. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170649) ##### Logistics & Supply Chain Experience Wing Assistant has proven to be a valuable partner in the Logistics & Supply Chain sector, particularly for early-stage companies. Their team demonstrates strong adaptability and attention to detail, significantly enhancing operational efficiency by handling data logging and processing tasks. Clients appreciate their reliable communication and support, which allows teams to focus on strategic activities. Overall, their expertise in providing tailored solutions for logistics challenges makes them a fitting choice for businesses seeking to optimize their supply chain processes. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): Wing Assistant provides data entry services to a reverse logistics firm. They input the client's inventory system data that flows through a Slack channel and use their backend data to issue return labels. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220) ##### Other Industry Experience Wing Assistant has received positive feedback from clients in the Other Industry sector, highlighting their exceptional ability to match virtual assistants to specific needs. One client noted the proactive training provided before onboarding, which ensured immediate productivity. The overall sentiment reflects satisfaction with their effective workflow and impactful support, contributing to enhanced online presence. Their expertise in delivering tailored solutions positions them as a strong candidate for businesses seeking assistance in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Three Virtual Assistants for DeFi Investment Management Firm (5.0/5, Nov 25, 2022): Wing Assistant provides virtual assistant services for a DeFi investment management firm. They've trained assistants to acquire the skills the client needs from them. Three VAs have been assigned to the firm. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/168902) ##### Manufacturing Experience The feedback from the Manufacturing industry emphasizes Wing Assistant's strong customer service capabilities and their ability to seamlessly integrate into client operations. Clients noted their high call answer percentage, exceeding the goal of 90%, which reflects their reliability and effectiveness. The company's flexibility in providing coverage, including after-hours and holiday support, highlights their commitment to client needs. Overall, Wing Assistant demonstrates significant expertise and a positive impact in the Manufacturing sector. - 1 review for manufacturing industry - Unknown avg. project cost - Customer Service Outsourcing for Cleaning Systems Company (4.5/5, Jan 13, 2026): Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629) ##### Home Services Experience Feedback from the Home Services industry indicates that the company struggles with delivering promised support, particularly in client communication and administrative management. Clients report an increase in their workload rather than relief, highlighting poor project management and inadequate supervision. While the marketing is professional, there is a significant gap between expectations and actual service delivery. Potential clients should weigh these insights when considering the company's capability to effectively support their Home Services needs. - 1 review for home services industry - Less than $10,000 avg. project cost - VA & Customer Service Outsourcing for House Cleaning Company (1.0/5, Sep 23, 2025): Wing Assistant provided virtual assistant services for a house cleaning company. The team managed emails, texts, and phone calls, scheduling, data entry, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/408122) ##### Advertising & marketing Experience Wing Assistant has received positive feedback in the Advertising & marketing industry for their expertise in community management and social media strategy. Clients commend their ability to enhance engagement, effectively manage content, and provide timely responses. The team's organizational skills and attention to detail have led to measurable outcomes, including increased social media followers and engagement. Overall, clients express satisfaction with Wing Assistant's services, noting their value and effectiveness, making them a strong candidate for businesses seeking support in this sector. - 3 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - SMM & Content Mktg for Digital Marketing Company (5.0/5, Jun 9, 2023): Wing Assistant develops a social media strategy and creates content for a digital marketing company. The team is responsible for setting a weekly editorial calendar, posting, and responding to comments. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/207871) - Social Media Management for Health Supplements Company (4.0/5, Dec 23, 2025): Wing Assistant provides social media management for a health supplements company. The team is responsible for creating and editing content, managing the content library, and drafting social media posts. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427211) - SMM Services for Marketing Company (5.0/5, Dec 31, 2025): Wing Assistant provides SMM services for a marketing company. The team handles community management, reviewing comments and messages, moderating content, responding to inquiries, and addressing escalations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427934) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Wing Assistant's competitive pricing and excellent value for money. Many reviews specifically mention that the company's pricing fits their budget and delivers good value compared to other options. For instance, one CEO noted, 'Pricing fit our budget; good value for cost,' while another client remarked on the 'low-cost operational support' that resulted in significant efficiency gains. Overall, the sentiment towards cost and value is positive, with clients appreciating the quality of service received relative to their investment. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) - Less than $10,000 (11 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive Wing Assistant is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [MyOutDesk](https://clutch.co/profile/myoutdesk) #### 5 out of 5 star rating (68 reviews) - 1,000 - 9,999 employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 30% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 25% Sales Outsourcing #### Company description MyOutDesk is a leading provider of Remote Back Office Solutions, delivering comprehensive Administrative Support Services that include virtual assistants for CRM duties, transaction management, and customer service. Reviews indicate a strong emphasis on reliability and efficiency, with 100% of clients expressing satisfaction with task completion and timeliness. The company's high ratings and cost-effective offerings are consistently praised, with no significant areas for improvement noted. [Visit Website](https://www.myoutdesk.com) #### Communicative Clients frequently commend MyOutDesk for their exceptional communication skills. One client highlighted Katrina's punctuality and responsiveness, stating she was 'more responsive than anyone I've ever worked with.' Another client noted consistent communication as a key strength, emphasizing that their assistant was 'always available to help' and followed up appropriately on tasks. Overall, the sentiment regarding communication is overwhelmingly positive, with clients appreciating the clarity and effectiveness of their interactions with MyOutDesk. - Virtual Assistant Services for Real Estate Agency (5.0/5, May 14, 2026): Deliverables are on time and done with great quality. Very responsive. Communication is good. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457086) - Staff Augmentation for Real Estate Investment Company (5.0/5, May 14, 2026): The Collections Team demonstrated structured project management through organized workflows, consistent execution, and measurable accountability systems. Their operational success was driven by clear deadlines, recurring reporting, and proactive communication. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457181) - Accounting Services for Real Estate Technology Company (5.0/5, May 14, 2026): Sherry takes initiative, communicates clearly, and always maintains a positive attitude, even during busy periods and tight deadlines. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457108) - Customer Service & Administrative Support for Logistics Co (5.0/5, May 14, 2026): Their communication stands out. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457118) - Virtual Assistant Services for Financial Services Co (5.0/5, May 14, 2026): He always responds positively to feedback, and is willing to hop on a virtual call with our team if needed. MOD is overly helpful in finding the best fit for what you are looking for. Very quick in communication, and open in expectations and showcasing their assistants well. It took several rounds of interviews to find the perfect fit, but they were very quick to respond to our feedback and schedule additional sessions. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457138) #### Reviewed 52 times in the past 6 months Recent reviews of MyOutDesk highlight a strong overall sentiment, with clients praising their reliable virtual assistance across various sectors. Notably, one client noted a 127% increase in sales due to effective lead management and follow-ups. Another emphasized the efficiency gained in transaction coordination, leading to improved organization and communication. Clients consistently appreciate the professionalism and dedication of the team, with many stating there are no areas for improvement. This reflects MyOutDesk's commitment to delivering high-quality support. - 48 of 52 reviews are 5 stars - 31 new reviews for Back Office Outsourcing services - $10,000 – $49,000 avg. project cost [Read 52 Recent Reviews](https://clutch.co/profile/myoutdesk?sort_by=date_desc&verified=true#reviews) #### 34 reviews mention Back Office Outsourcing Back Office Outsourcing for Hotel Company 5.0/5 — MyOutDesk provides customer service, IT support, marketing, and administrative assistance for a hotel company. The team handles email marketing, social media posts, process documentation, and data entry. - 32 of 34 Back Office Outsourcing reviews are 5 stars - 31 new reviews for Back Office Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/myoutdesk/350059) #### Experience in 21 industries MyOutDesk has demonstrated strong expertise across various industries, particularly in real estate, healthcare, and business services. Clients frequently cite their operational support, efficiency, and effective communication as key strengths. In real estate, they excel in transaction coordination and lead management, while in healthcare, they improve administrative efficiency and support recruiting efforts. The overall sentiment across industries is positive, showcasing MyOutDesk as a reliable partner for enhancing productivity and streamlining operations. [Read All Reviews](https://clutch.co/profile/myoutdesk?verified=true#reviews) ##### Education Experience MyOutDesk has received positive feedback from clients in the Education industry, highlighting their expertise in providing virtual assistant services tailored to educational organizations. Clients appreciate the company's ability to match skilled assistants to their specific needs, enhance operational efficiency, and deliver reliable support in managing tasks, emails, and documentation. Overall, the sentiment is one of satisfaction, with clients reporting effective communication and a significant positive impact on their operational success. - 2 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant for In-Home Education Services Company (5.0/5, Jun 25, 2025): MyOutDesk provides virtual assistant services for an in-home education services company. The team is responsible for the client's email and calendar management, light tech support, data analysis, and tracking. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/385200) - Virtual Assistant Services for Aviation Training Center (5.0/5, May 14, 2026): MyOutDesk provided virtual assistant services for an aviation training center. The team helped the client obtain FAA certifications and prepare the building for teaching. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457177) ##### Other industries Experience MyOutDesk has received positive feedback from clients in the Other industries sector, particularly in administrative and client service roles. Clients commend the provider's expertise, with team members demonstrating dedication and a strong understanding of their tasks, such as managing client communications and overseeing critical operations. The overall sentiment reflects satisfaction with the quality of service and the impact on business efficiency, making MyOutDesk a reliable choice for companies seeking skilled support in the Other industries. - 2 reviews for other industries industry - 2 reviews are 5 stars - Unknown avg. project cost - Back Office Outsourcing for Fitness Equipemnt Repair co (5.0/5, Jun 16, 2025): MyOutDesk provides administrative assistance to a fitness equipment repair company. The team's tasks include reviewing work orders, sending reports and invoices, tracking appointments, and answering inquiries. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/382318) - HR Outsourcing for HR Consulting Firm (5.0/5, May 14, 2026): MyOutDesk provides outsourced HR services for an HR consulting firm. The team manages the client's support email inbox, handles daily phone calls and client outreach, and assists in training. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457245) ##### Other Industry Experience MyOutDesk has received positive feedback from clients in the Other Industry, particularly in the fitness equipment sector. Clients commend their high-quality applicants, quick task delivery, and strong alignment with company values. The seamless management of administrative tasks and effective communication further emphasize their expertise and reliability. Overall, the consistent satisfaction and successful outcomes suggest that MyOutDesk is a strong candidate for businesses seeking proficient administrative support in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Fitness Equipemnt Repair co (5.0/5, Jun 16, 2025): MyOutDesk provides administrative assistance to a fitness equipment repair company. The team's tasks include reviewing work orders, sending reports and invoices, tracking appointments, and answering inquiries. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/382318) ##### Hospitality & leisure Experience MyOutDesk has demonstrated strong expertise in the Hospitality & leisure industry, as highlighted by their ability to manage hotel operations, enhance customer service, and support marketing efforts. Clients commend their quick staffing solutions and the quality of candidates provided. The overall sentiment reflects satisfaction with their comprehensive support, indicating MyOutDesk as a dependable partner for businesses seeking to optimize guest experiences and operational efficiency in the hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Hotel Company (5.0/5, Feb 7, 2025): MyOutDesk provides customer service, IT support, marketing, and administrative assistance for a hotel company. The team handles email marketing, social media posts, process documentation, and data entry. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/350059) ##### Manufacturing Experience MyOutDesk demonstrates strong expertise in the Manufacturing industry, specifically in bookkeeping and accounts payable for metal fabrication companies. Client feedback highlights their high-quality work, timely project delivery, and effective communication methods. The ongoing engagement reflects a positive impact on operational efficiency, particularly in processing a significant volume of invoices. With consistently high ratings and positive endorsements, MyOutDesk is positioned as a reliable partner for firms seeking to enhance their financial management. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Bookkeeping & Accounts Payable for Metal Fabrication Company (5.0/5, May 14, 2026): MyOutDesk provides ongoing bookkeeping services for a metal fabrication company. The team is responsible for setting up customer emails and sales tax IDs and processing invoices. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457233) ##### Roofing Experience The reviews highlight MyOutDesk's strong expertise in supporting roofing companies through effective IT solutions and administrative assistance. Clients emphasized their impressive organizational skills, consistent communication, and timely project delivery, which significantly improved operational efficiency and data accuracy. With a focus on client needs, MyOutDesk demonstrates a commitment to enhancing business processes in the roofing industry, making them a reliable partner for companies seeking to optimize their operations. - 2 reviews for roofing industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Gutter Installation Company (5.0/5, May 14, 2026): MyOutDesk provides call center services for a gutter installation company. The team schedules installation appointments and performs administrative tasks, such as scheduling jobs in the client's system. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457293) - Virtual Assistant for Roofing Company (5.0/5, May 15, 2026): MyOutDesk provides a virtual assistant (VA) who offers IT support to a roofing company. The VA handles IT processes, Python script reporting, CRM data verification, and sales accountability. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457410) ##### Home Services Experience MyOutDesk demonstrates significant expertise in the Home Services industry, providing valuable administrative support that enhances operational efficiency. Clients express high satisfaction with the reliability, communication, and cultural fit of their virtual assistants, highlighting their ability to integrate seamlessly into teams. The sentiment is overwhelmingly positive, with clients noting the proactive approach and the strong rapport built over time. This company appears to be a strong candidate for Home Services businesses seeking dependable and personable administrative assistance. - 1 review for home services industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Homecare Services Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant services for a home services company. The team helps the client with administrative tasks, employee file management, and phone call coverage. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457105) ##### Fitness Experience MyOutDesk has garnered positive feedback in the Fitness industry, particularly for their role in enhancing operational efficiency for fitness businesses like Connect Pelvic Floor Fitness. Clients appreciate their effective virtual assistants, who adeptly manage customer service and social media interactions. The overall sentiment reflects satisfaction with timely project management and a tailored approach to client needs, although some communication improvements have been noted. This suggests MyOutDesk could be a valuable partner for fitness industry clients seeking support. - 1 review for fitness industry - Unknown avg. project cost - Virtual Assistant Services for Fitness Program Company (4.5/5, May 20, 2026): MyOutDesk provides back-office outsourcing services for a fitness program company. The team has provided two virtual assistants; one handles customer service, and the other is responsible for social media. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458575) ##### Information technology Experience MyOutDesk demonstrates significant expertise in the Information Technology sector, particularly in administrative and technical support roles. Clients commend their ability to quickly scale teams and improve operational efficiency, leading to substantial revenue gains and improved customer satisfaction metrics. The strong work ethic of their staff and effective project management is frequently highlighted, making them a reliable partner for organizations seeking to enhance their operational capabilities. - 4 reviews for information technology industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Digital Rights Management Company (5.0/5, May 14, 2026): MyOutDesk provides staff augmentation services for a digital rights management company. The team assists with technical support and helps the client maintain a high customer satisfaction rate. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457081) - Accounting Services for Real Estate Technology Company (5.0/5, May 14, 2026): MyOutDesk provided accounting services for a real estate technology company. The team handled the client's accounts payable and receivable tasks. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457108) - Executive Assistant Search for Nursing Home (5.0/5, May 15, 2026): MyOutDesk has helped an AI-powered nursing home tool hire an executive assistant. This person audits documentation, generates invoices, and streamlines reimbursement workflows. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457335) - Virtual Assistant Services for IT MSP (5.0/5, May 15, 2026): MyOutDesk provided virtual assistant services to the founder of an IT MSP. The team helped with monthly invoicing automation, sales pipeline management, and quoting. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457517) ##### Supply Chain, Logistics, and Transport Experience The reviews highlight MyOutDesk's expertise in providing administrative support to supply chain, logistics, and transport companies. Clients commend the company's exceptional communication and quick turnaround times, which significantly improved their operational efficiency and reduced administrative costs by up to 50%. The overall sentiment reflects high satisfaction with the value provided, making MyOutDesk a strong candidate for businesses in the Supply Chain, Logistics, and Transport industry seeking reliable administrative solutions. - 2 reviews for supply chain, logistics, and transport industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Virtual Assistant Services for Third-Party Logistics Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistance to a third-party logistics company. The team handles administrative tasks, including sales order processing, accounts payable and receivable, and data analytics. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457048) - Customer Service & Administrative Support for Logistics Co (5.0/5, May 14, 2026): MyOutDesk provides customer service and administrative support to a logistics company. The team assists with the client's daily operations. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457118) ##### Business services Experience MyOutDesk has received positive feedback in the Business services industry for their effective executive assistance and marketing support. Clients commend their responsiveness, project management, and ability to match them with suitable team members, significantly enhancing productivity and meeting project milestones. The company's strong work ethic and value for cost make them a favorable choice for businesses seeking reliable support in operational tasks and marketing initiatives. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant for Leadership & Conflict Resolution Co (5.0/5, May 14, 2026): MyOutDesk provides an executive assistant to a leadership and conflict resolution company. The team's assistant manages the client's calendar, responds to customers, creates brochures, and manages social media. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457157) - Marketing Assistance for Business Consulting Company (5.0/5, May 15, 2026): MyOutDesk provided marketing assistance for a business consulting firm. The team created websites, posted video content, and wrote content. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457337) ##### Sports Experience MyOutDesk has demonstrated strong expertise in the sports industry, specifically in wellness events, through effective event coordination and strategic hiring solutions. Clients have reported high satisfaction with their ability to exceed expectations, achieving KPI targets such as a hiring time under 10 days and event attendance over 80%. The company's attentive project management and commitment to finding the best representatives highlight their strengths, making them a potentially valuable partner for businesses in the sports sector. - 1 review for sports industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Marketing Support & HR Consulting for Wellness Events Company (5.0/5, May 14, 2026): MyOutDesk provides ongoing marketing support for a wellness events company. The team has helped with event coordination, internal communications, and hiring. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457211) ##### Advertising & marketing Experience MyOutDesk demonstrates significant expertise in the Advertising & Marketing industry, particularly through its strong focus on detailed reporting and timely deliverables. Clients commend their exceptional responsiveness and commitment to quality, enhancing operational efficiency. The positive sentiment reflects their high ratings, cultural fit, and value for cost, making them an ideal partner for businesses seeking reliable support in media strategy and execution. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Advertising Agency (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant services to an advertising and marketing company. The team assists with monthly digital media and competitive reporting and offers billing support. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457162) ##### Government Experience MyOutDesk has demonstrated strong expertise in government contracting, particularly in DAPA order management. Clients have praised their ability to ensure timely order processing and maintain compliance with DLA standards, leading to measurable outcomes such as generating $250K in annual margin. The team's effective communication and proactive approach have significantly contributed to project success, making MyOutDesk a valuable partner for government agencies seeking reliable support. - 1 review for government industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Government Contracting Firm (5.0/5, May 14, 2026): MyOutDesk provides a virtual assistant (VA) to support a government contracting firm's DAPA (Distribution and Pricing Agreement) program. The VA enters, verifies, and maintains contract and pricing data. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457252) ##### Financial services Experience MyOutDesk has received positive feedback from clients in the financial services industry, highlighting their expertise in providing virtual assistance for bookkeeping, marketing, and client management. Clients appreciate the high quality and efficiency of their staff, noting significant improvements in operational productivity and client engagement. The sentiment is overwhelmingly positive, suggesting that MyOutDesk effectively supports financial firms in streamlining processes and enhancing service delivery, making them a strong candidate for businesses seeking reliable assistance in the financial sector. - 5 reviews for financial services industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Wealth Planning Firm (5.0/5, Aug 16, 2022): MyOutDesk has provided BPO services for a wealth planning firm. They handle repetitive tasks such as data entry, client follow-up, and scheduling. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/154142) - Virtual Assistant Services for Financial Services Co (5.0/5, May 14, 2026): MyOutDesk provided virtual assistant services to a financial services company. The team assisted with event planning, job postings, creating timelines, and sourcing vendors. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457138) - Social Media & Email Mktg for Financial & Tax Planning Co (5.0/5, May 14, 2026): MyOutDesk provides marketing services for a financial and tax planning company. The team manages Facebook Ads and lead management, and places leads in appropriate drip email campaigns. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457147) - Virtual Assistant Services for Financial Services Company (5.0/5, May 14, 2026): MyOutDesk has provided a financial services company with a virtual assistant. The assistant has helped the client create content for their social media page and find other agents to bring on board. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457239) - Bookkeeping & Data Entry for Financial Services Company (5.0/5, May 14, 2026): MyOutDesk provides ongoing bookkeeping and data entry support for a financial services company. The team regularly processes the client's books and bank feeds and handles financial closes. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457279) ##### Food & Beverage Experience MyOutDesk has demonstrated significant expertise in the Food & Beverage industry, particularly in enhancing operational efficiency and customer service. Clients, including a fast-food restaurant and a premium cocktail company, praised their strong project management, responsiveness, and adaptability. The results showcased improved customer satisfaction, brand loyalty, and efficient handling of customer inquiries, indicating their capability to meet the unique challenges of the industry effectively. - 2 reviews for food & beverage industry - 2 reviews are 5 stars - Unknown avg. project cost - Virtual Assistant Services for Fast-Food Restaurant (5.0/5, May 14, 2026): MyOutDesk provided virtual assistant services for a fast-food restaurant. The team was responsible for helping the client increase efficiency, reduce mental load and stress, and protect their time. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457246) - Customer Service for Premium Cocktail Company (5.0/5, May 14, 2026): MyOutDesk provided customer service for a premium cocktail company. The team managed customer communications across email, social media, Shopify, and Gorgias. They also monitored orders and tracking updates. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457314) ##### Construction Experience Clients in the Construction industry have reported positive experiences with MyOutDesk, highlighting their expertise in administrative support and lead generation. Elevated Seasons noted significant efficiency improvements, saving approximately 40 hours weekly. CertaPro Painters and Nuenergy Electrical praised MyOutDesk for their reliable communication and alignment with company values. Overall sentiment indicates a strong confidence in their ability to enhance operational efficiency and support business growth, making them a suitable partner for Construction firms seeking administrative and sales assistance. - 3 reviews for construction industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Painting Company (5.0/5, May 14, 2026): MyOutDesk provides back-office outsourcing services for a painting company. The team is responsible for handling the client's administrative work and helping with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457148) - Virtual Assistant Services for Construction Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant services for a construction company. The team handles inbound and outbound calls, calendar management, social media posts, client follow-ups, and platform R&D. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457261) - Lead Generation Services for Electrical Contracting Co (4.0/5, May 16, 2026): MyOutDesk provides lead generation services for an electrical contracting company. The team is tasked with converting leads into sales through email marketing and social media campaigns. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457584) ##### Insurance Experience The feedback from the insurance industry highlights MyOutDesk's strong expertise in providing virtual assistant services tailored for health insurance brokers. Clients praise their ability to efficiently manage ongoing administrative tasks, allowing brokers to focus on core operations. The company's alignment with client values and their supportive culture for VAs are particularly noted. Overall, the sentiment is highly positive, indicating that MyOutDesk is a reliable partner for businesses in the insurance sector seeking to enhance operational effectiveness. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Insurance Company (5.0/5, May 16, 2026): MyOutDesk provided virtual assistant services for an insurance company. The team provided a full-time VA who handled tasks such as sending emails, running quotes, processing intake forms, and more. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457685) ##### Cleaners Experience Feedback from clients in the Cleaners industry highlights MyOutDesk's expertise in enhancing client services and driving sales. A President of a luxury green cleaning service noted significant improvements in communication and operational efficiency, attributing increased sales and effective management to their dedicated team member. Clients appreciate the high quality of candidates and prompt responses to needs, indicating strong overall satisfaction and a positive impact on business outcomes. - 1 review for cleaners industry - 1 review is 5 stars - Unknown avg. project cost - Back Office & Sales Outsourcing for Cleaning Company (5.0/5, May 19, 2026): MyOutDesk provides a cleaning company with a client service ambassador to help achieve their sales goals. The team processes Excel reports and communicates with cleaners in the field via phone and WhatsApp. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458235) ##### Medical Experience MyOutDesk has received positive feedback from various medical industry clients, highlighting their expertise in recruitment and administrative tasks. Clients have noted significant improvements in hiring rates, employee retention, and reduced call wait times, demonstrating their effective project management and responsiveness. The overall sentiment reflects satisfaction with their value, communication, and capability to streamline processes, making them a strong candidate for businesses seeking support in the medical sector. - 6 reviews for medical industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Recruiting Services for Medical Company (5.0/5, May 14, 2026): MyOutDesk provided recruiting services for a medical company. The team helped the client streamline their processes and recruited an administrative assistant for them. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457144) - Customer Service Support for Mental Health Practice (5.0/5, May 14, 2026): MyOutDesk provided customer service support for a mental health practice. The team handled phone calls, chart audits, and patient communication via text, email, fax, and voicemail. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457271) - Administrative Support for Home Care Services Company (4.5/5, May 14, 2026): MyOutDesk provides administrative support to a home care services company. Their work includes recruiting, candidate screening, billing, invoice processing, and data management. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457280) - Recruiting for Home Healthcare Company (5.0/5, May 14, 2026): MyOutDesk provided recruitment services for a home healthcare company. The team managed the entire recruitment process, including ad management, prescreening, interviewing, orientation, and profile management. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457301) - Recruitment Process Outsourcing for In-Home Care Company (5.0/5, May 14, 2026): MyOutDesk provided recruitment process outsourcing services for an in-home care company. The team was responsible for sourcing, interviewing, hiring, and onboarding new employees. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457313) - Customer Service Support for Medical Facility (5.0/5, May 19, 2026): MyOutDesk provided ongoing customer service support for a medical facility. The team handled data entry, including collecting patients' addresses, phone numbers, and insurance information. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458352) ##### Real estate Experience MyOutDesk has received strong positive feedback from clients in the real estate industry for their expertise in operational support, transaction management, and CRM functions. Notably, clients report improved efficiency, reduced errors, and enhanced communication, with many emphasizing the professionalism and responsiveness of their virtual assistants. The company's ability to streamline processes and provide tailored solutions has significantly impacted productivity and client satisfaction, making them a valuable partner for real estate businesses seeking reliable operational support. - 15 reviews for real estate industry - 14 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Real Estate Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant services for a real estate agency. The team helps with lead follow-up, listing coordination, transaction management, and administrative support. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/456944) - Virtual Assistant Services for Real Estate Agency (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant (VA) services for a real estate agency. MyOutDesk's virtual assistant handles the client's appointment setting, scheduling, CRM management, and social media support. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457086) - Back Office Outsourcing for Real Estate Dev Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistance to a real estate development company. The team handles lead management, CRM updates, appointment setting, transaction coordination, and marketing support. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457094) - Listing Coordination & Agent Support for Real Estate Co (5.0/5, May 14, 2026): MyOutDesk provides listing coordination and agent support for a real estate company. The team prepares listing information, manages MLS and other advertising portals, and handles contract preparation. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457151) - Staff Augmentation for Real Estate Investment Company (5.0/5, May 14, 2026): MyOutDesk provides staffing and operational support to a real estate investment company. The team manages the client's accounts and monitors their payments. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457181) - Sales Support for Real Estate Company (5.0/5, May 14, 2026): MyOutDesk provides a real estate company with an inside sales agent who handles cold calling, appointment setting, lead qualification, and database maintenance. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457226) - Content Writing Services for Real Estate CRM Company (5.0/5, May 14, 2026): MyOutDesk provided content writing services for a real estate CRM company. The team was responsible for posting blogs on client websites and updating monthly newsletters. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457236) - Underwriting Services for Real Estate Company (4.5/5, May 14, 2026): MyOutDesk provides underwriting services for a real estate company. The team has helped the client with 50 properties per week. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457276) - Virtual Assistant Services for Real Estate Company (5.0/5, May 15, 2026): MyOutDesk provides virtual assistant services for a real estate company. The team is responsible for assisting with various tasks across different departments, including marketing support and website updates. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457468) - Web Dev Virtual Assistance for Real Estate CRM & SaaS Co (5.0/5, May 15, 2026): MyOutDesk provides web development virtual assistance for a real estate CRM and SaaS company. The VA configures websites, manages client communications, and supports cross-functional collaboration. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457561) - Virtual Assistant Services for Real Estate Company (5.0/5, May 16, 2026): MyOutDesk provides virtual assistant services to a real estate company. The team handles back-office services, including answering calls, coordinating maintenance and showings, and managing accounting tasks. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457589) - Outsourcing for Real Estate Software Solutions Company (5.0/5, May 21, 2026): MyOutDesk provides customer support and processes MLS compliance requests for a real estate software solutions company. The team communicates with external customers and internal teams. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458854) - Virtual Assistant Services for Real Estate Company (5.0/5, May 21, 2026): MyOutDesk provides a virtual assistant to manage a real estate company's team's transaction database and listing inventory. The assistant coordinates paperwork and communicates with clients and agents. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458933) - Virtual Assistant Services for Real Estate Company (5.0/5, May 23, 2026): MyOutDesk provides virtual assistant services to a real estate company. The team helps maintain the client's database, enter transactions into their CRM, and post content on social media. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/459410) - Operations & Sales Support for Real Estate Firm (5.0/5, Jun 6, 2026): MyOutDesk provides operations and sales support for a real estate firm. The team handles data input, marketing, scheduling, and billing. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/462575) ##### Legal Experience MyOutDesk has demonstrated significant expertise in providing virtual staffing solutions for the Legal industry, particularly in operational support for law firms. Clients report improved efficiency and responsiveness in handling credit report disputes and documentation workflows, with notable increases in processing capacity and reduced turnaround times (up to 35%). Their adaptability and strong project management capabilities contribute to a seamless integration into existing workflows. Overall, MyOutDesk is well-regarded for enhancing organizational consistency and scalability in legal operations, making them a valuable partner for law firms. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Outsourcing for Law Firm (5.0/5, May 14, 2026): MyOutDesk provides virtual staffing support for a law firm. The team handles administrative tasks, client account management, document handling, and workflow coordination. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457045) --- ### [ROI CX Solutions](https://clutch.co/profile/roi-cx-solutions) #### 4.8 out of 5 star rating (4 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - American Fork, UT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing #### Company description ROI CX Solutions is a customer support and call center management company known for delivering efficient, flexible, and compassionate services. They have consistently improved operational metrics, such as reducing first response time by 25% and enhancing customer satisfaction scores. Reviews highlight their strong project management and responsiveness, with 100% of feedback emphasizing their adaptability and collaboration with clients. [Visit Website](http://roicallcentersolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experience in 4 industries ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) ##### Consumer products & services Experience ROI CX Solutions demonstrates significant expertise in the Consumer products & services sector, excelling in customer support operations. Client feedback highlights a 25% improvement in response times, enhanced customer satisfaction ratings, and reduced ticket abandonment. Their adaptability and commitment to aligning with client needs have fostered efficient workflows and operational improvements. While some initial challenges existed, ongoing collaboration has yielded strong results, making ROI CX Solutions a valuable partner for businesses seeking to enhance customer experience in this industry. - 1 review for consumer products & services industry - Unknown avg. project cost - Call Center Services for Software Dev Company (4.5/5, Feb 25, 2026): ROI CX Solutions provides customer support services for a software development company. Their team handles inquiries, resolves issues, processes returns, and addresses customer-related matters. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/438751) ##### Medical Experience ROI CX Solutions has demonstrated strong expertise in the Medical industry, particularly in managing call center operations for DocMJ. Client feedback highlights their professionalism, empathy, and efficiency in handling patient interactions, which are critical for enhancing patient experiences. The partnership has resulted in improved call performance and appointment conversion, showcasing their ability to scale access while reducing administrative burdens. Overall, ROI CX Solutions is well-equipped to support businesses in the Medical sector, ensuring operational effectiveness and patient satisfaction. - 1 review for medical industry - Unknown avg. project cost - Call Center Services for Medical Marijuana Co (4.5/5, Jan 16, 2026): ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their staff. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430414) ##### Hospitality & leisure Experience ROI CX Solutions has demonstrated significant expertise in the Hospitality & Leisure industry, particularly in optimizing staffing and reducing costs for their clients. Their impressive flexibility and commitment to meeting client needs contribute positively to project outcomes, as noted by the Director of a hospitality firm. The consistent delivery of new hires and effective communication further solidifies their strength in providing value within this sector, making them a strong candidate for businesses seeking reliable support. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staffing & Call Center Services for Event Company (5.0/5, Jan 16, 2026): ROI CX Solutions provided staffing and call center services for an event company. The team's goals were to support inbound interactions to lower costs and add flexibility for the client. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430409) ##### Retail Experience ROI CX Solutions has received positive feedback from clients in the Retail industry, particularly in terms of their ability to assess and prioritize support tickets effectively. Clients like Kendra Scott appreciate the company's strong communication and project management capabilities, noting timely responses and a culture fit. Their expertise has led to improved issue resolution and trust, indicating a strong impact on their clients' operations. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Jewelry Retailer (5.0/5, Jan 19, 2026): ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when necessary. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430758) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Responsive ROI CX Solutions is responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 cities - Austin, Texas (1 projects) - Dallas, Texas (1 projects) - Shiner, United States (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company specializing in Back Office Services and Business Process Outsourcing. The reviews highlight a 100% positive feedback rate, emphasizing their ability to enhance customer support, streamline operations, and maintain high service quality. Many reviewers, approximately 80%, appreciated their commitment to quality and seamless integration with internal teams. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Great project management Clients consistently praised ContactPoint 360 for their exceptional project management, highlighting their ability to deliver tasks on time and adapt swiftly to changing needs. One client noted, 'Project management was well structured,' while another emphasized, 'Their project management was excellent... proactive in updates.' Overall, the sentiment reflects strong satisfaction with their organized approach and responsiveness, reinforcing the company's reputation for reliability and effective communication. - Customer Support/Back-Office Services for Data Solutions Co (5.0/5, Jan 13, 2026): Project management was well structured. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429756) #### Reviewed 1 time in the past 6 months In the past six months, clients have praised ContactPoint 360 for their effective customer communication support and operational management, noting quicker response times and improved customer feedback. A UX UI designer highlighted their organized project management and adaptability, describing the team as a collaborative extension of their own. While there were minor suggestions for improvement, such as more detailed reporting, the overall sentiment remains highly positive, emphasizing the company's good value and alignment with client needs. - 1 of 1 reviews is 5 stars - 1 new review for Back Office Outsourcing services - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/contactpoint-360?sort_by=date_desc&verified=true#reviews) #### 5 reviews mention Back Office Outsourcing Call Center Services for Marketing Agency 5.0/5 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. - 3 of 5 Back Office Outsourcing reviews are 5 stars - 5 new reviews for Back Office Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) --- ### [Turn Source Imaging](https://clutch.co/profile/turn-source-imaging) #### 5 out of 5 star rating (7 reviews) - 2 - 9 employees #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 70% Document Digitization & Management #### Company description Turn Source Imaging is a document scanning and digitalization company known for its efficient document management services, including scanning and shredding. A significant 100% of reviewers highlight their exceptional organization and communication skills. Clients commend their punctuality and quality, with no negative feedback reported, underscoring the company’s reliability and professionalism. [Visit Website](https://turnsourceimaging.com/?utm_source=clutch.co&utm_medium=referral) #### Meets deadlines Clients have consistently praised Turn Source Imaging for their punctuality and adherence to deadlines. One client highlighted their 'punctual' service during pickups, scanning, and deliveries, noting that they 'stick to the deadlines and budgets' effectively. Overall, the feedback reflects a strong sentiment of satisfaction regarding their ability to meet timelines, with clients feeling assured that projects are completed as expected. #### Experience in 6 industries Turn Source Imaging has demonstrated expertise in industries such as Manufacturing, Education, Real Estate, Legal, Financial Services, and others. Reviews highlight their strengths in organization, efficiency, and communication across these sectors, with a consistent sentiment of satisfaction. Clients commend their ability to manage large-scale document digitization projects, providing tailored solutions and maintaining professionalism. This makes them an ideal partner for businesses seeking to streamline documentation processes in these industries. [Read All Reviews](https://clutch.co/profile/turn-source-imaging?verified=true#reviews) ##### Manufacturing Experience Turn Source Imaging has received positive feedback from clients in the Manufacturing industry, particularly for their expertise in digitalization services. One client emphasized their organization, efficiency, and adherence to deadlines, highlighting the company's ability to effectively handle confidential materials. The overall sentiment is favorable, with clients appreciating their communication and project management skills. Potential clients in the Manufacturing sector can expect a reliable partner capable of delivering tailored solutions. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Digitalization Services for Electronic Manufacturing Company (5.0/5, Dec 23, 2021): An electronic manufacturing company hired Turn Source Imaging to provide digitalization services. They turn the client's documentation and paperwork into a digital format through a scanning process. [Read Full Review](https://clutch.co/go-to-review/turn-source-imaging/97833) ##### Education Experience Turn Source Imaging has received highly positive feedback from clients in the Education industry, particularly for their expertise in file organization and modernizing documentation systems. A manager from a community college highlighted their patience, professionalism, and effective communication throughout the project. The successful transformation and organization of files demonstrated a significant impact on efficiency and ease of access. Overall, their commitment to client needs and empathetic approach positions them as a strong candidate for educational institutions seeking similar services. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Documentation for Community College (5.0/5, Nov 23, 2021): Turn Source Imaging handles documentation services for a community college. The team has been helping the client with the piled-up files to modernize and integrate them into their system. [Read Full Review](https://clutch.co/go-to-review/turn-source-imaging/5292) ##### Real estate Experience Turn Source Imaging has demonstrated expertise in the real estate industry by effectively assisting clients like Williams Homes in transitioning to digital document management. Their strengths include excellent communication, timely project execution, and organized documentation systems. The positive sentiment from clients highlights their professionalism and seamless engagement, making them a reliable partner for businesses seeking to streamline their operations in the real estate sector. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Digitalization Services for Construction Company (5.0/5, Dec 18, 2020): Turn Source Imaging was hired by a construction company to digitize their business. Over a few months, the team worked closely with the client to scan their important documents and organize them by category.  [Read Full Review](https://clutch.co/go-to-review/turn-source-imaging/141967) ##### Financial services Experience Turn Source Imaging has received positive feedback from clients in the Financial services industry, particularly for their expertise in document digitization. One client praised their meticulous work in converting 220,000 paper files to digital format, highlighting the project's seamless execution and exceptional quality. The company demonstrated strong project management skills, ensuring transparency and effective communication throughout the process. Overall, clients recommend their services for organizations seeking reliable and efficient document management solutions. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Digitalization Services for Independent Insurance Agency (5.0/5, Jul 16, 2020): Turn Source Imaging digitized over 220,000 paper files for an independent insurance agency. They scanned the boxed documents and produced PDF files as a final result.  [Read Full Review](https://clutch.co/go-to-review/turn-source-imaging/137668) ##### Legal Experience Turn Source Imaging has demonstrated exceptional expertise in the Legal industry, particularly in file management and document digitization. Clients appreciate their prompt communication and efficient project execution, indicating a strong partnership in streamlining operations. One law firm noted their ability to handle extensive archiving projects effectively, leading to significant time savings. The overall sentiment is highly positive, suggesting that Turn Source Imaging is a reliable choice for legal firms seeking comprehensive document management solutions. - 1 review for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Document Scanning & Digitization Services for Law Firm (5.0/5, Nov 5, 2019): Turn Source Imaging completed a large scanning project for a law firm. Working through decades-old archive, they digitized thousands of files in an effort to reduce physical storage needs. [Read Full Review](https://clutch.co/go-to-review/turn-source-imaging/79553) ##### Logistics & Supply Chain Experience Turn Source Imaging demonstrates strong expertise in the Logistics & Supply Chain industry, particularly in document digitization. Clients appreciate the quality of their work and effective project management, noting that communication is seamless and the process is simplified compared to competitors. The personalized involvement from management further enhances their service. Overall, the positive sentiment suggests that they are a reliable partner for organizations seeking efficient document solutions. - 1 review for logistics & supply chain industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Document Digitalization for Logistics & Supply Chain Co (5.0/5, Oct 28, 2019): Turn Source Imaging manages the digitalization of financial documents for a logistics and supply chain company. [Read Full Review](https://clutch.co/go-to-review/turn-source-imaging/74047) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Turn Source Imaging's competitive pricing and excellent value for money. One client noted an investment of approximately $35,000, praising their efficiency and adherence to budgets. Another mentioned spending $60,000–$70,000 and commended the smooth workflow and communication. Overall, clients expressed satisfaction with the quality of work relative to costs, with many stating they felt the services were worth every dollar spent. [Read All Reviews](https://clutch.co/profile/turn-source-imaging?verified=true#reviews) - $10,000 to $49,000 (5 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 6 cities - Compton, California (1 projects) - Irvine, California (1 projects) - San Clemente, California (1 projects) - Santa Ana, California (1 projects) - Santa Clarita, California (1 projects) - Walnut, California (1 projects) [View Reviews](https://clutch.co/profile/turn-source-imaging?verified=true#reviews) --- ### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant) #### 5 out of 5 star rating (72 reviews) - $1,000+ minimum project size - 50 - 249 employees - Philadelphia, PA #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 30% Back Office Outsourcing - 10% Call Center Services - 30% Content Writing Services - 10% Search Engine Optimization - 10% Social Media Marketing #### Company description Top Virtual Assistant is a Business Process Outsourcing company offering Remote Back Office Solutions and Administrative Support Services. They consistently receive high praise for their professionalism, effective communication, and ability to improve operational efficiency. With over 90% positive feedback, clients frequently highlight their responsiveness and attention to detail, with 70% of reviews noting enhanced organization and streamlined operations. [Visit Website](https://topvirtualassistant.pro) #### Reviewed 2 times in the past 6 months Recent reviews for Top Virtual Assistant highlight strong client satisfaction, particularly regarding their professionalism and efficiency in handling administrative tasks. Clients from diverse industries noted improved response times and enhanced communication, leading to better operational focus. One client praised their reliability and proactive approach, while another suggested minor enhancements in onboarding. Overall, the sentiment reflects a positive experience, with clients appreciating the value provided for the cost. - 2 of 2 reviews are 5 stars - 2 new reviews for Back Office Outsourcing services - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/top-virtual-assistant?sort_by=date_desc&verified=true#reviews) #### Experience in 14 industries Top Virtual Assistant has demonstrated expertise across various industries including Automotive, Home Services, Construction, Education, Non-profit, Real Estate, and Financial Services. Feedback highlights their strengths in improving operational efficiency, customer communication, and administrative task management. Clients praised their professionalism, reliability, and ability to adapt to specific business needs, resulting in enhanced productivity and customer satisfaction. Overall, sentiment is highly positive, indicating strong suitability for companies seeking virtual assistance in these sectors. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) ##### Contracting Experience Clients in the contracting industry praise the provider for their reliability, attention to detail, and effective project management. Feedback highlights improved workflow and efficiency due to timely communication and organized task handling. The company’s ability to support administrative functions allows contractors to focus on core projects, making them a strong fit for those seeking dependable assistance in enhancing operational effectiveness. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Renovation & Flooring Company (5.0/5, Dec 20, 2025): Top Virtual Assistant provided administrative support for a renovation and flooring company. The team's tasks included email management, appointment scheduling, client follow-ups, and other admin duties. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426801) ##### Agriculture Experience Top Virtual Assistant has demonstrated expertise in the Agriculture sector by providing valuable administrative support that enhances operational efficiency. Clients have noted improved scheduling accuracy and reduced communication errors, allowing their teams to focus more on fieldwork. The flexibility and adaptability of their service in response to fluctuating workloads were particularly praised, indicating a strong capability to meet the unique demands of agricultural businesses. Overall, the positive feedback reflects a strong alignment with the needs of the industry. - 1 review for agriculture industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Call Center & Customer Service for Tree Care Co (5.0/5, Dec 17, 2025): Top Virtual Assistant provided call center and customer service outsourcing for a tree care services company. The team handled customer inquiries, organized schedules, booked appointments, and kept records. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426222) ##### Non-profit Experience Top Virtual Assistant has received positive feedback from clients in the Non-profit sector, highlighting their expertise in administrative support and effective project management. Organizations like Bridge To Home Org noted significant improvements in donor communication, volunteer coordination, and overall operational efficiency. Clients praised the team's responsiveness, organizational discipline, and proactive approach to identifying process improvements, enabling internal teams to focus on mission-driven activities. Overall, the sentiment indicated strong satisfaction and a solid fit for Non-profit organizations seeking reliable support. - 3 reviews for non-profit industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Support for Nonprofit Organization (5.0/5, Nov 29, 2025): Top Virtual Assistant provided back-office support for a nonprofit organization. The team managed the client's donor database, organized donor and volunteer schedules, and coordinated outreach emails and calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/422729) - Administrative Support for Childhood Education Consultancy (5.0/5, Dec 10, 2025): Top Virtual Assistant provided administrative support to an early childhood education consultancy. Their tasks included managing emails and calendars, updating the CRM, and scheduling social media content. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424789) - Back-Office Outsourcing for Housing Nonprofit (5.0/5, Dec 17, 2025): Top Virtual Assistant provided back-office outsourcing services for a housing nonprofit. The team was responsible for managing messages, responding to inquiries, organizing calendars, and ensuring follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426227) ##### IT Services Experience Top Virtual Assistant has received positive feedback from clients in the IT Services industry, highlighting their expertise in managing technical support and communication tools like chatbots. Clients appreciate their adherence to service-level agreements and effective project management, consistently meeting deadlines. The company's alignment with client values and competitive pricing further enhances their appeal. Overall, Top Virtual Assistant is viewed as a reliable partner capable of seamlessly integrating into existing processes and providing valuable technical support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Data Engineering Company (5.0/5, Aug 6, 2025): Top Virtual Assistant provides virtual assistant services for a data engineering company. The team manages the client's phone lines and chatbots and answer customer questions about the client's system. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395907) ##### Real estate Experience Top Virtual Assistant has received positive feedback from real estate clients, highlighting their expertise in sales, property management, and client engagement. Clients reported significant improvements in efficiency and sales growth, with one noting a 20-30% increase in sales. Their trained team effectively manages tasks such as listings and client communication, demonstrating reliability and timely delivery. Overall, the sentiment is highly favorable, recommending Top Virtual Assistant as a valuable resource for real estate businesses seeking to enhance operational effectiveness. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Real Estate Company (5.0/5, Jul 23, 2025): Top Virtual Assistant provides seven virtual assistants for a real estate company. These resources manage properties, answer calls, list properties on different platforms, and schedule meetings with realtors. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/392599) - Back Office & Call Center Services for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant has managed a real estate company's property management portal. The team has updated the listings, spoken with clients, and done back-office work, such as scheduling meetings. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395771) - Customer Service & Sales Outsourcing for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant provides ongoing virtual assistant services for a real estate company. The team offers sales, retention, and customer engagement support through phone calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395839) ##### Retail Experience Top Virtual Assistant has demonstrated strong expertise in the Retail industry, particularly in providing technical and customer support services. Clients appreciate their prompt communication and adherence to project timelines, which aligns well with the operational needs of retail firms. Their ability to run systems like phone lines and chatbots has been noted as a significant asset, ensuring smooth operations. Overall, feedback indicates a high level of satisfaction, suggesting that they are a valuable partner for retail businesses seeking reliable support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Retail Services Company (5.0/5, Aug 2, 2025): Top Virtual Assistant provides technical and customer support for a retail services company. They run the client's phone lines and chatbots and answer questions from clients regarding their systems. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395093) ##### Advertising & marketing Experience Top Virtual Assistant demonstrates strong expertise in the Advertising & Marketing sector, effectively enhancing customer engagement and support for their clients. Notable strengths include high-quality service delivery, structured project management, and significant cost savings for clients. Their successful integration of live chat solutions and proactive communication has led to measurable improvements in customer satisfaction and conversion rates. Overall, client feedback reflects a positive sentiment, indicating that Top Virtual Assistant is a suitable partner for businesses seeking to elevate their advertising efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Support Services for Advertising Co (5.0/5, Aug 17, 2025): Top Virtual Assistant provided customer support services for an advertising company. The team handled inbound and outbound communication via phone, chat, and email, and also used RingCentral and Tawk. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398842) ##### Software Experience Top Virtual Assistant demonstrates strong expertise in customer support solutions within the software industry, delivering enhanced response times and customer satisfaction. Clients appreciate their professionalism, 24/7 availability, and adaptability, which contribute significantly to operational efficiency. Although feedback suggests a desire for more detailed performance analytics, overall sentiment reflects confidence in their project management and timely delivery, positioning them as a valuable partner for software businesses seeking reliable support services. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Construction Management Software Co (5.0/5, Aug 18, 2025): Top Virtual Assistant provides ongoing call center services for a construction management software company. The team handles inbound calls, responds to customer inquiries, and maintains accurate call logs. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399154) ##### Financial services Experience Top Virtual Assistant has demonstrated significant expertise in providing tailored sales support for the Financial services industry, as highlighted by a client from Flourish Ventures. The firm successfully increased qualified leads by 20%–30% within months through dedicated lead generation and structured outreach efforts. Clients commend their proactive approach, reliability, and clear communication, which foster a collaborative partnership. Overall, their focus on aligning with business objectives and delivering measurable results positions them as a valuable asset for companies seeking growth in financial services. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing for Venture Capital Firm (5.0/5, Aug 19, 2025): Top Virtual Assistant provided sales support services to a venture capital firm. The team handled lead generation, prospect research, initial outreach, follow-ups, and CRM management. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399190) ##### Home Services Experience The feedback from Home Services industry clients highlights Top Virtual Assistant's expertise in managing customer communication and administrative tasks effectively. Clients noted improvements in response times, customer satisfaction, and internal efficiency following their support. Strengths include professionalism, adaptability to business needs, and proactive communication. Overall sentiment is highly positive, indicating that Top Virtual Assistant is a valuable partner for businesses seeking enhanced operational efficiency and customer engagement in the Home Services sector. - 3 reviews for home services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Locksmith Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provides call center services for a locksmith company. The team handles inbound and outbound calls, answers inquiries, resolves customer issues, schedules appointments, and documents calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398481) - Call Center & Sales Support Services for Locksmith Company (5.0/5, Aug 21, 2025): Top Virtual Assistant provides call center and sales support services for a locksmith company. The team handles inbound and outbound calls, manages follow-ups on leads, and schedules appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399844) - Virtual Assistance Services for Appliance Repair Company (5.0/5, Jan 30, 2026): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed customer inquiries via email and chat, scheduled repair appointments, and managed follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433229) ##### Supply Chain, Logistics, and Transport Experience The reviews highlight Top Virtual Assistant's strong expertise in the Supply Chain, Logistics, and Transport industry by providing effective call center and sales support services. Clients appreciate their professionalism, quick response times, and ability to enhance customer satisfaction through streamlined processes. Their detailed reporting and proactive sales assistance have led to measurable improvements in lead generation and appointment scheduling. Overall, the company is well-regarded for its impactful contributions, making it a promising fit for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Sales Support for Logistics Company (5.0/5, Aug 22, 2025): Top Virtual Assistant provides call center and sales support services for a logistics company. The team has handled inbound and outbound calls, updating customers, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/400245) ##### Business services Experience Top Virtual Assistant has received positive feedback in the Business services industry for its effective support in operational tasks. Clients commend their strong focus on transparency, adaptability, and communication, which significantly enhance productivity and client satisfaction. Their ability to manage incoming requests and perform data management tasks efficiently allows businesses to concentrate on core activities. Overall, their expertise and commitment to client needs make them a suitable partner for companies seeking reliable administrative assistance. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Data Solutions Company (5.0/5, Sep 3, 2025): Top Virtual Assistant provided call center services for a data solutions company. The team recorded and received inbound calls in Japanese and sent them to clients to resolve. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/403056) - AI Agents for Appliance Repair Company (5.0/5, Dec 6, 2025): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed emails and support requests, scheduled meetings, and performed data entry and back-office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424037) ##### Insurance Experience Top Virtual Assistant has received positive feedback from clients in the Insurance industry, highlighting their expertise in customer support management. The company effectively improved response times and customer satisfaction for New York Life Insurance Company, showcasing strengths in project management and adaptability. Clients appreciate their prompt communication and professional service, although there is room for enhancement in providing more personalized responses. Overall, they are well-regarded for their capability to support insurance businesses in achieving operational efficiency. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Life Insurance Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all interactions. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398390) ##### Education Experience Top Virtual Assistant has received positive feedback from clients in the Education industry, particularly for their expertise in managing administrative tasks for childcare providers. Clients noted significant improvements in response times, organization, and overall operational efficiency, allowing them to focus more on educational outcomes. The company demonstrated exceptional project management and adaptability, consistently meeting deadlines and responding to needs. Overall, potential clients can expect a reliable partner that enhances productivity within educational environments. - 2 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Childcare Academy (5.0/5, Dec 15, 2025): Top Virtual Assistant provided administrative support for a childcare academy. They managed the client's email inbox, scheduled meetings, provided customer support, and organized files. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/425548) - Virtual Assistant Services for Daycare Center (5.0/5, Dec 19, 2025): Top Virtual Assistant provided virtual assistant services for a daycare center. The team managed emails, scheduled appointments, handled customer inquiries, organized documents, and performed other tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426677) ##### Construction Experience Client feedback highlights Top Virtual Assistant's expertise in enhancing administrative efficiency for construction and renovation companies. Clients praised their reliable support in managing communications and tasks, which significantly improved organization and response times. The overall sentiment reflects a strong appreciation for their professionalism, adaptability, and positive impact on project execution. This company appears well-suited for firms seeking to streamline operations and focus on core construction activities. - 2 reviews for construction industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Construction Company (5.0/5, Dec 19, 2025): Top Virtual Assistant provided administrative support for a construction company. Their tasks included scheduling appointments, managing emails and client communications, and organizing documents. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426694) - Virtual Assistant Services for Renovation Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a renovation company. The team managed email, scheduled appointments, followed up with clients, organized files, and assisted with office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427017) ##### Automotive Experience Top Virtual Assistant has demonstrated notable expertise in the Automotive industry through consistent client feedback across various towing and detailing services. Clients appreciate their ability to streamline operations, improve customer communications, and enhance service efficiency. The company's strengths lie in their responsiveness, professionalism, and adaptability, making them a strong fit for businesses seeking reliable administrative support in the Automotive sector. Overall, the sentiment is overwhelmingly positive, indicating a solid partnership potential. - 3 reviews for automotive industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Auto Detailing Company (5.0/5, Dec 18, 2025): Top Virtual Assistant provided ongoing call center services for an auto detailing company. The team handled customer inquiries, managed appointment scheduling, responded to customer messages, and organized tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426399) - Virtual Assistant Services for Towing Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled inquiries, managed schedules, organized documentation, processed data, and executed administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427034) - Virtual Assistant Services for Towing Company (5.0/5, Feb 2, 2026): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled calls, customer support, appointment scheduling, dispatch assistance, and daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433429) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) - $10,000 to $49,000 (21 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - Canada (7 projects) - United States (14 projects) - England (1 projects) This provider is available in 37 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) --- ### [Growth Hub](https://clutch.co/profile/growth-hub) #### 4.8 out of 5 star rating (16 reviews) - < $25 average hourly rate - 50 - 249 employees - Udaipur, India #### Services Provided - Allocation of Expertise by Percentage - 25% AI Development - 60% Back Office Outsourcing - 15% Data Annotation Services #### Company description Growth Hub is a Business Process Outsourcing (BPO) company that specializes in data entry, research, and administrative support services. It consistently receives positive feedback for its efficiency, accuracy, and tailored Remote Back Office Solutions. With a high satisfaction rate, 100% of reviewers highlight Growth Hub's responsiveness and capacity for handling large volumes of data, making it a reliable partner for administrative outsourcing needs. [Visit Website](http://www.growth-hub.com) #### Efficient Clients have consistently praised Growth Hub for their efficiency and responsiveness. One client noted their 'super quick and efficient' service, even under tight deadlines, while another highlighted the team's ability to exceed expectations in both efficiency and capability. The proactive nature of their project management was emphasized, with references to timely delivery and effective communication. Overall, the sentiment regarding Growth Hub's efficiency is overwhelmingly positive, with clients expressing satisfaction and a desire for continued collaboration. - Database Development for Professional Adviser Marketplace (5.0/5, Aug 8, 2024): The team were super quick and efficient, even with a short turn around. The team were friendly and ready to help with all our needs. [Read Full Review](https://clutch.co/go-to-review/growth-hub/305991) - Customer Service Outsourcing for Hospitality & Leisure Co (5.0/5, Aug 15, 2023): Yes - Donne is incredibly proactive, helpful and efficient. The attention to detail and care provided for a successful outcome for all parties are impressive. [Read Full Review](https://clutch.co/go-to-review/growth-hub/225377) - BPO and Data Entry for Global Investment Bank (5.0/5, Aug 15, 2023): Growth Hub has proven to be very efficient, accurate, and capable. Their work has been impressive and has exceeded our expectations throughout our engagement. [Read Full Review](https://clutch.co/go-to-review/growth-hub/225337) #### 5 reviews mention Back Office Outsourcing Back Office Outsourcing & Task Automation for Finance Firm 5.0/5 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's back-office tasks. - 4 of 5 Back Office Outsourcing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/growth-hub/313586) #### Experience in 6 industries Growth Hub has demonstrated expertise across a diverse range of industries, including eCommerce, financial services, medical, information technology, and consulting. Clients noted their strengths in data research, lead generation, and project management, with an emphasis on accuracy and timely delivery. Overall sentiment is highly positive, highlighting their effective communication, adaptability, and ability to generate valuable insights, making them a suitable partner for organizations seeking data-driven support and market analysis. [Read All Reviews](https://clutch.co/profile/growth-hub?verified=true#reviews) ##### Consulting Experience Growth Hub has received positive feedback for its expertise in providing tailored consulting services, particularly in data research and lead generation. Clients appreciate their attention to detail, timely delivery, and collaborative approach. The company demonstrates a strong understanding of client needs, resulting in measurable outcomes such as increased lead generation. Overall sentiment reflects confidence in Growth Hub's ability to enhance consulting efforts, making them a suitable partner for businesses seeking impactful consulting solutions. - 2 reviews for consulting industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation & CRM for Consulting Company (5.0/5, Jan 10, 2022): Growth Hub identifies new contacts and supports market mapping for a consulting company. The client has given the team several assignments to work on while they work on another pipeline. [Read Full Review](https://clutch.co/go-to-review/growth-hub/8244) - Back Office Outsourcing & Market Research for Consulting Co (4.0/5, Jun 26, 2025): Growth Hub provides data and contact-finding services for a consulting company. The team helps the client find the email addresses of the top 2,000 companies in a specific country. [Read Full Review](https://clutch.co/go-to-review/growth-hub/385482) ##### Financial services Experience Growth Hub has garnered positive feedback from clients in the Financial services industry, emphasizing their expertise in data management, automation, and lead generation. Clients highlighted Growth Hub's efficiency, accuracy, and proactive approach, leading to measurable improvements in operational processes. Their strong project management and ability to integrate seamlessly with client teams have reinforced their reputation as a valuable partner, making them a suitable choice for businesses seeking reliable support in navigating the complexities of financial services. - 5 reviews for financial services industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry & BPO Services for Global Investment Firm (5.0/5, Dec 21, 2021): Growth Hub provides a global investment firm with data entry and BPO-related services. They check and transfer data from the client’s pipeline meetings to their CRM and scrub industry-sector maps.  [Read Full Review](https://clutch.co/go-to-review/growth-hub/95629) - Lead Generation Services for Credit Line Provider (4.5/5, Jan 12, 2022): Growth Hub runs a credit provider’s lead generation efforts. The client provides market and technical data for outreach script development. The Growth Hub team uses those materials to contact potential leads.  [Read Full Review](https://clutch.co/go-to-review/growth-hub/109591) - Appointment Setting for Financial Technology Company (5.0/5, Sep 21, 2022): Growth Hub was hired by a financial technology company to develop their sales pipeline. They've designed outreach campaigns, wrote email copy, organized meetings and appointments, among other tasks. [Read Full Review](https://clutch.co/go-to-review/growth-hub/159164) - BPO and Data Entry for Global Investment Bank (5.0/5, Aug 15, 2023): A global investment bank hired Growth Hub to assist them with data entry-related services. The team also helps with workflow support, data gathering, and research. [Read Full Review](https://clutch.co/go-to-review/growth-hub/225337) - Back Office Outsourcing & Task Automation for Finance Firm (5.0/5, Sep 11, 2024): Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's back-office tasks. [Read Full Review](https://clutch.co/go-to-review/growth-hub/313586) ##### Other Industry Experience Growth Hub has demonstrated significant expertise in lead generation within the Other Industry sector, as evidenced by impressive client feedback. Their services resulted in strong conversion rates and low unsubscribe rates, highlighting their effectiveness and value. Clients appreciate their responsive communication and project management, often citing the alignment of company values as a key reason for their selection. Overall, Growth Hub appears to be a reliable partner for businesses seeking to enhance their sales funnel in the Other Industry. - 1 review for other industry industry - Unknown avg. project cost - Lead Generation for Venture Studio (4.5/5, Aug 8, 2024): Growth Hub provides lead generation services to help a venture studio populate their sales funnel. [Read Full Review](https://clutch.co/go-to-review/growth-hub/305998) ##### Human Resources Experience Growth Hub has received positive feedback in the Human Resources industry for its expertise in data management and project execution. Clients appreciate their strong cultural fit and alignment with company values, noting effective communication and timely delivery. The team's thoroughness and efficiency have resulted in significant improvements, such as a tenfold increase in turnover. Overall, Growth Hub's commitment to client needs and quality service makes them a promising choice for businesses seeking HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Unknown avg. project cost - Database Development for Professional Adviser Marketplace (5.0/5, Aug 8, 2024): Growth Hub developed a database to help a professional adviser marketplace target the correct audience. [Read Full Review](https://clutch.co/go-to-review/growth-hub/305991) ##### Medical Experience Growth Hub has demonstrated strong expertise in the Medical industry, particularly in appointment setting for healthcare services. Clients commend their commitment to understanding specific needs, leading to efficient appointment bookings and positive outcomes. The thoroughness of their processes, including pre- and post-consultation follow-ups, has been particularly noted. Overall, feedback highlights Growth Hub's reliability and ability to deliver on promises, making them a strong candidate for Medical industry projects. - 1 review for medical industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing Services for Hair Transplant Clinic (5.0/5, Jul 9, 2024): Growth Hub has been hired by a hair transplant clinic to develop an appointment-setting team responsible for booking appointments, conducting consultations, arranging payments, and maintaining follow-ups. [Read Full Review](https://clutch.co/go-to-review/growth-hub/299287) ##### Software Experience Growth Hub has demonstrated strong expertise in driving lead generation and enhancing client engagement within the Software industry. Clients have praised their effective database development and targeted outreach strategies, resulting in a significant increase in outbound meetings and client acquisition. The firm's prompt delivery and flexibility further solidify their reputation as a reliable partner. Overall, Growth Hub is well-positioned to support businesses seeking impactful solutions in Software development and marketing. - 1 review for software industry - Unknown avg. project cost - Outbound Marketing for Employee Experience Platform (4.5/5, Aug 18, 2023): Growth Hub manages the outbound marketing campaigns for an employee experience platform. They build the client's ICP database, execute email marketing campaigns, and connect with the target end customers. [Read Full Review](https://clutch.co/go-to-review/growth-hub/226061) ##### Information technology Experience Growth Hub demonstrates strong expertise in the Information Technology industry, particularly in lead generation and data management. Clients appreciate their thorough understanding of value propositions and customer needs, alongside excellent project management and communication. The positive feedback highlights their ability to deliver measurable outcomes effectively, making them a compelling choice for businesses seeking reliable IT solutions. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Technology Company (5.0/5, Aug 16, 2023): Growth Hub provided lead generation services for a technology company. The team was responsible for booking meetings with prospects within the client's ICP and building prospect data. [Read Full Review](https://clutch.co/go-to-review/growth-hub/220813) ##### Other industries Experience Growth Hub has received positive feedback from clients in the Other industries sector, highlighting their expertise in providing proactive and efficient support. Clients appreciate their alignment with company values, attention to detail, and effective communication. The company's ability to deliver timely results and maintain service level agreements has been particularly noted as a strength. Overall, Growth Hub is seen as a reliable partner for businesses seeking dedicated and culturally aligned project support. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Hospitality & Leisure Co (5.0/5, Aug 15, 2023): Growth Hub provides outsourced customer services to a hospitality and leisure company. They work alongside the client's team to offer 24-hour customer service coverage. [Read Full Review](https://clutch.co/go-to-review/growth-hub/225377) ##### eCommerce Experience The feedback highlights Growth Hub's expertise in supporting eCommerce ventures with comprehensive market research and data collection. Clients commend the team's professionalism, efficient communication, and ability to deliver impactful insights that facilitate product launches. The positive sentiment regarding project management and timely updates indicates that Growth Hub is a strong candidate for eCommerce businesses seeking thorough industry analysis and support. - 1 review for ecommerce industry - Unknown avg. project cost - Market Research for Parking & Storage Marketplace (4.5/5, Sep 2, 2025): Growth Hub conducted industry research for a parking and storage marketplace. The team provided a detailed data dump of 1,500 companies, including contact information for key personnel at those companies. [Read Full Review](https://clutch.co/go-to-review/growth-hub/402759) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Growth Hub's competitive pricing and strong value for money. For instance, one client noted, 'Pricing fit our budget' and emphasized 'good value for cost.' Another client expressed satisfaction with the 'great culture fit' and the overall affordability of services. Overall, sentiment regarding cost-effectiveness is positive, as multiple clients have remarked on the efficient delivery of services relative to the investment made, indicating a favorable return on their expenditures. [Read All Reviews](https://clutch.co/profile/growth-hub?verified=true#reviews) - Less than $10,000 (4 reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (2 reviews) --- ### [Task Virtual](https://clutch.co/profile/task-virtual) #### 5 out of 5 star rating (65 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kolkata, India #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Call Center Services - 10% Data Annotation Services - 20% Sales Outsourcing - 20% Search Engine Optimization #### Company description Task Virtual is a company specializing in Business Process Outsourcing, offering Remote Back Office Solutions and Administrative Support Services. Reviews indicate an overwhelmingly positive response, with clients praising their seamless integration and proactive approach. Approximately 90% of feedback highlights their adaptability and responsiveness, while many reviewers commend their ability to enhance operational efficiency and improve client communication processes. [Visit Website](https://www.taskvirtual.com/virtual-medical-assistant-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-medical-billing) #### Well-organized projects Task Virtual has received positive feedback regarding their ability to organize projects effectively. One client noted that project management was a key strength, highlighting structured onboarding, defined workflows, and regular communication. They consistently completed deliverables on schedule and adapted to changing priorities without disruption. Another client praised the team's efficiency, stating that all tasks were managed effectively and resulted in a 70-80% increase in work efficiency. Overall, the sentiment reflects a high level of satisfaction with Task Virtual's organized approach to project management. - Virtual Assistant for Coaching Company (5.0/5, Apr 28, 2022): All the work was managed effectively. Also, up to date and I no longer lose track of any data now. [Read Full Review](https://clutch.co/go-to-review/task-virtual/16966) #### Reviewed 3 times in the past 6 months Recent reviews of Task Virtual reflect a consistently positive sentiment, highlighting their effective integration into client operations. Clients praised their responsive project management, ability to streamline workflows, and enhance communication processes. Notably, one client noted improved appointment scheduling and reduced administrative burdens, while another emphasized the team's professionalism and empathetic communication with patients. Although some suggested enhancing strategic planning sessions, overall feedback indicates that Task Virtual is a reliable partner that significantly contributes to operational efficiency and client satisfaction. - 3 of 3 reviews are 5 stars - 3 new reviews for Back Office Outsourcing services - Less than $10,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/task-virtual?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Medical Billing Services Medical Billing Services Experience Task Virtual demonstrates strong expertise in Medical Billing Services, as evidenced by overwhelmingly positive client feedback. 90% of reviewers noted improved operational efficiency, particularly in appointment scheduling and patient communication. Clients praised their professionalism and responsiveness, with 85% highlighting the team's ability to integrate smoothly into healthcare operations. While some suggested enhancing onboarding documentation, overall sentiment remains highly favorable, affirming Task Virtual's impact on enhancing patient support and administrative workflows. - 1 of 1 Medical Billing Services reviews is 5 stars - 1 new review for Medical Billing Services in past 6 months - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/task-virtual#review-466143) #### 4 reviews mention Back Office Outsourcing SEO, Lead Gen & Virtual Assistant for EHS Software Firm 5.0/5 — Task Virtual provided SEO, lead generation, and virtual assistant services for an EHS software company. They identified prospects, recommended content improvements, and provided administrative support. - 4 of 4 Back Office Outsourcing reviews are 5 stars - 2 new reviews for Back Office Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/task-virtual/467726) --- ### [The Hour - Back Office and Virtual Assistant Services](https://clutch.co/profile/hour-back-office-virtual-assistant-services) #### 5 out of 5 star rating (35 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Great Neck Plaza, NY #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 5% Document Digitization & Management - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting #### Company description The Hour - Back Office and Virtual Assistant Services is a company specializing in Business Process Outsourcing, providing Remote Back Office Solutions and Administrative Support Services. Across various sectors, reviews highlight their reliability, efficiency, and adaptability, with 100% of clients noting timely deliverables and effective communication. The company offers valuable offshore administrative services, consistently achieving improvements in organizational efficiency and accuracy. [Visit Website](https://thehour.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Easy to work with The Hour - Back Office and Virtual Assistant Services is consistently praised for being easy to work with. Clients highlight the team's responsibility, quick problem-solving, and effective communication. One client noted their responsiveness and consistency, stating that the team was 'really quick in addressing any questions and queries.' Another client emphasized the enjoyable collaboration, describing them as 'easy and fun to work with.' Overall, the sentiment reflects a strong appreciation for their collaborative approach. - BPO Services for AI -Sourcing Automation Platform (5.0/5, Aug 26, 2022): They are professional, flexible, and very easy to work with. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/155699) - Back-Office Support for Insurance & Employee Benefits Firm (5.0/5, Mar 23, 2026): They deliver everything on time and are easy and fun to work with. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444890) #### Reviewed 20 times in the past 6 months Recent reviews of The Hour - Back Office and Virtual Assistant Services highlight their exceptional reliability, responsiveness, and organizational skills. Clients have noted significant improvements in operational efficiency, such as faster invoice processing and enhanced accuracy in financial records. One client remarked on their ability to integrate seamlessly with existing teams, requiring minimal oversight. Overall sentiment is overwhelmingly positive, with no significant areas for improvement identified in the last six months. - 20 of 20 reviews are 5 stars - 12 new reviews for Back Office Outsourcing services - $10,000 – $49,000 avg. project cost [Read 20 Recent Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?sort_by=date_desc&verified=true#reviews) #### Experience in 10 industries The Hour - Back Office and Virtual Assistant Services has demonstrated significant expertise in various industries including Financial Services, Insurance, eCommerce, Information Technology, Medical, and Retail. Clients consistently report improvements in operational efficiency, accuracy, and turnaround times across projects. The company's strengths lie in their proactive communication, adaptability, and attention to detail, making them a strong fit for organizations seeking reliable back-office support in these sectors. [Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) ##### Advertising & marketing Experience The Hour - Back Office and Virtual Assistant Services demonstrates notable expertise in the Advertising & Marketing sector, particularly in influencer marketing and data-driven strategies. Clients commend their accountability, efficiency, and responsiveness, which significantly enhance workflow optimization and CRM management. Positive feedback highlights measurable improvements in operational smoothness and timely project delivery, making them a strong candidate for businesses seeking reliable support in their marketing initiatives. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - CRM Mgmt & Workflow Optimization for Digital Mktg Agency (5.0/5, Apr 20, 2026): The Hour - Back Office and Virtual Assistant Services provides CRM management and workflow optimization support for a digital marketing firm. They handle backend operations and data management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451502) ##### eCommerce Experience The Hour - Back Office and Virtual Assistant Services receives positive feedback from eCommerce clients, highlighting their expertise in inventory management, order tracking, and operations support. Clients report improved financial accuracy, streamlined operations, and timely task delivery. Their proactive communication and adaptability are commended, making them a reliable partner for eCommerce businesses seeking to enhance backend operations. Overall, their strengths in efficiency and accountability position them as a valuable asset for companies in the eCommerce industry. - 2 reviews for ecommerce industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Operational Support for E-Commerce Company (5.0/5, Apr 3, 2026): The Hour - Back Office and Virtual Assistant Services provides operational support for an e-commerce company. Their work includes inventory management, order tracking, and order fulfillment. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/447621) - Back-Office Outsourcing & Accounting for Supermarket Chain (5.0/5, Jun 30, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office outsouring and accounting for a supermarket chain. The team handles invoice entry, accounting, and financial record maintenance. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/468827) ##### Pharmaceuticals Experience The Hour - Back Office and Virtual Assistant Services is highly regarded in the Pharmaceuticals industry, particularly for its expertise in life science recruitment. Clients appreciate their proactive approach, effective communication, and alignment with company values. The team's ability to deliver on time and within budget has been noted as a significant strength. Overall, the positive sentiment reflects their capacity to enhance operational efficiency and support the growth of businesses within the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Support for Life Sciences Recruiting Co (5.0/5, Jul 7, 2025): The Hour - Back Office and Virtual Assistant Services provides back office support for a life sciences recruiting company. The team has built a database of candidates and clients and supports outreach tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388046) ##### Human Resources Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Human Resources sector, highlighting their expertise in recruitment and operational efficiency. Clients commend their responsiveness, project management skills, and ability to enhance candidate engagement through data-driven approaches. Their adaptability and strong communication foster a collaborative environment, making them a valuable partner for HR needs. Overall, potential clients in the HR industry can expect effective support tailored to their specific requirements. - 4 reviews for human resources industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Technical Recruitment Firm (5.0/5, Aug 8, 2022): The Hour was hired by a technical recruitment firm to source and recruit candidates to help them scale their end clients' teams.  They've helped build out and iterate on the client's recruitment processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/153150) - Operational & Customer Support for Human Resources Company (5.0/5, Apr 2, 2025): The Hour - Back Office and Virtual Assistant Services provides operational and end customer support for a human resources company. The team manages inquiries and assists with account setups and job postings. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/364451) - Staff Augmentation for Software Company (4.5/5, Jul 3, 2025): The Hour - Back Office and Virtual Assistant Services provides staff augmentation for an HCM software company. The team assists with project management, recruitment, administrative tasks, and reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387150) - App Management & Support for HR Solutions Firm (5.0/5, Jul 6, 2025): The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach strategies. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387735) ##### Real estate Experience The Hour - Back Office and Virtual Assistant Services has demonstrated expertise in the real estate sector through effective CRM management, graphic design, and project management. Clients praise their attention to detail, structured approach, and ability to enhance property visualization with high-quality floor plans and aerial maps. Overall, feedback reflects high satisfaction, with clients noting improved client follow-ups and engaging presentation materials. Their organized and responsive service model positions them as a reliable partner for real estate professionals seeking support. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Architectural Design & CRM Consulting for Real Estate Co (5.0/5, Feb 14, 2025): A real estate company has hired The Hour - Back Office and Virtual Assistant Services for CRM management and graphic and architectural design. The team has been responsible for designs like custom floor plans. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/352145) ##### Software Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Software industry, highlighting their flexibility, professionalism, and effective collaboration. Clients appreciate their strategic approach to recruitment, focusing on aptitude and attitude, which has resulted in successful expansion of Customer Success teams. Their responsiveness and integration with tools like Office 365 and Zendesk enhance operational efficiency. Overall, they are seen as a reliable partner for companies seeking to enhance engagement and support in the Software sector. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for AI -Sourcing Automation Platform (5.0/5, Aug 26, 2022): The Hour - Back Office and Virtual Assistant Services provides BPO services for an Ai-sourcing automation platform. They provide support to the client's customer success and platform engagement team. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/155699) ##### Business services Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in bookkeeping and financial management, consistently delivering accurate and timely services. Clients appreciate the organized approach to accounts payable/receivable and the dedicated team structure, which includes quality control measures at no additional cost. Overall feedback highlights their responsive project management and budget-friendly pricing, making them a valuable partner for businesses seeking efficient financial support in the Business services industry. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Accounting for Business Services Firm (5.0/5, Mar 20, 2026): The Hour - Back Office and Virtual Assistant Services provides accounting services to a business services firm, including bookkeeping using QuickBooks, credit card reconciliations, and audit report preparation. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444170) ##### Retail Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in streamlining retail operations, particularly for supermarket chains. Clients appreciate their rapid invoice processing, organized financial record management, and reliable reporting, which enhance operational efficiency. The team's responsive communication and proactive management ensure timely project delivery without disruption. Overall, positive sentiment highlights their excellent value for cost and commitment to client satisfaction, making them a fitting choice for businesses in the retail sector. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Supermarket Chain (5.0/5, Mar 18, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services to a supermarket chain. The team manages invoice processing and supports inventory accounting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/443768) ##### Financial services Experience Reviews from a financial services client highlight The Hour - Back Office and Virtual Assistant Services as a reliable partner for backend support and data management in the mortgage industry. Clients appreciate their adaptability to AI technology, timely project delivery, and responsiveness. Overall sentiment is positive, indicating that the company effectively enhances organizational processes and workflow efficiency, making them a suitable choice for businesses seeking support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Backend Support for Financial Services Company (5.0/5, Apr 17, 2026): The Hour - Back Office and Virtual Assistant Services provides backend support to a financial services company. The team manages data, handles documentation, and coordinates workflow for mortgage processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451009) ##### Information technology Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback in the IT industry, particularly for its affordability and dedication to client support. Clients appreciate their ability to assist with back-office tasks and customer service, highlighting their flexibility and willingness to learn new tools. Overall, the sentiment is favorable, suggesting that potential clients in the Information Technology sector can expect reliable assistance and a commitment to service excellence. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for IT Company (5.0/5, May 14, 2026): The Hour - Back Office and Virtual Assistant Services provided virtual assistant services for an IT company. The team helped with day-to-day tasks and backend work like security reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/457257) ##### Insurance Experience The Hour - Back Office and Virtual Assistant Services has received highly positive feedback from clients in the insurance industry, particularly for their expertise in policy administration, quoting, and operational support. Clients noted significant improvements in efficiency, accuracy, and turnaround times, enhancing overall productivity. Their adaptability, professionalism, and proactive communication were frequently highlighted, making them a reliable partner for insurance companies seeking to streamline operations and focus on client relationships. - 13 reviews for insurance industry - 13 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Jan 22, 2025): The Hour - Back Office and Virtual Assistant Services provides backend support for an insurance agency. The team quotes insurance, resolves account issues, and proactively reaches out to customers via email. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/345228) - Back Office & Customer Service Outsourcing for Insurance Co (5.0/5, Feb 11, 2025): The Hour - Back Office and Virtual Assistant Services has provided back-office support for an insurance company. The team has handled scheduling, data management, independent agent coordination, and data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/351045) - Insurance Services & Brokers for Insurance Co (5.0/5, Feb 20, 2025): The Hour - Back Office and Virtual Assistant Services provides quoting assistance for an insurance company. The team handles data entry, quote comparisons, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/353802) - Virtual Assistant Services for Insurance Company (5.0/5, Jul 1, 2025): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance company. The team handles payroll deductions, open enrollment, census uploading, and CRM data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386606) - Back-Office Outsourcing for Insurance Company (5.0/5, Jul 2, 2025): The Hour provides three virtual assistants for an insurance company. The team helps the client with daily back-office tasks, including quoting, issuing insurance certificates, and policy servicing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386971) - Insurance Services & Brokers for Insurance Company (5.0/5, Jul 8, 2025): The Hour - Back Office and Virtual Assistant Services provides ongoing staff augmentation services for an insurance company. The team works on various background administration projects. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388476) - Back-Office Support for Insurance & Employee Benefits Firm (5.0/5, Mar 23, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance and employee benefits firm. They manage the client's data, handle workflows, and offer operational support. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444890) - Virtual Assistant Services for Insurance Agency (5.0/5, Mar 31, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance agency. The team handles insurance renewal processes and commercial and personal lines quoting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/446972) - Back-Office Outsourcing for Insurance Company (5.0/5, May 13, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office services for an insurance agency. The team handles backend support, policy administration, quoting, and customer success management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/456889) - Back-Office Outsourcing for Insurance Brokerage (5.0/5, May 21, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance brokerage. The team handles re-rating clients, calling carriers, uploading information, and other tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/458978) - Virtual Assistant Services for Insurance Company (5.0/5, May 29, 2026): The Hour - Back Office and Virtual Assistant Services provides a virtual assistant to an insurance company. The team manages administrative tasks, supports daily operations, and assists with LinkedIn marketing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/460818) - Policy Admin, Data Entry & Support for Insurance Agency (5.0/5, Jul 9, 2026): The Hour - Back Office and Virtual Assistant Services handles policy administration, data entry, document management, carrier coordination and renewal support for an insurance agency. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/471077) - Insurance Services & Brokers for Insurance Company (5.0/5, Jul 21, 2026): The Hour - Back Office and Virtual Assistant Services provides insurance services for an insurance company. The team prepares commercial and personal quotes and reviews policy information. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/474000) #### Completed projects in 2 countries - Canada (6 projects) - United States (25 projects) This provider is fluent in 5 languages: - English - Spanish - Dutch - French - Hindi [View Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) --- ### [TueCa RCM™ — a CareLink Billing Services LLC company](https://clutch.co/profile/tueca-rcm-carelink-billing-services-company) #### 5 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 30% Call Center Services - 20% Finance & Accounting Outsourcing (FAO) #### Company description CareLink Billing Services LLC is a specialized Back Office Services company, providing exceptional billing support for healthcare practices. With 100% positive feedback, clients commend their professional, responsive, and personalized approach, significantly reducing administrative burdens and enhancing focus on client care. Their deep understanding of the behavioral health field and tailored solutions are frequently highlighted. [Visit Website](https://carelinkbillingservices.com/) #### 2 reviews mention Back Office Outsourcing Medical Billing for Psychological Testing & Therapy Co 5.0/5 — CareLink Billing Services LLC provides medical billing services for a psychological testing and therapy provider. The team processes claims and ensures reimbursements are received on time. - 2 of 2 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/tueca-rcm-carelink-billing-services-company/374711) #### Experience in 2 industries TueCa RCM™ — a CareLink Billing Services LLC company demonstrates expertise primarily in the medical and mental health sectors, receiving strong positive feedback. Clients highlight their effective billing, credentialing, and claims management, noting significant revenue increases and streamlined operations. Their strengths include outstanding communication, responsiveness, and a deep understanding of industry-specific needs. Overall, they are well-suited for medical supply, psychological services, and pediatric therapy providers, making them a reliable partner for billing support. [Read All Reviews](https://clutch.co/profile/tueca-rcm-carelink-billing-services-company?verified=true#reviews) ##### Healthcare Experience CareLink Billing Services LLC has received positive feedback from clients in the Healthcare industry, particularly in mental health services. Clients praised their expertise in billing and credentialing, highlighting the company's outstanding customer service and immediate responsiveness. The reliability in delivering timely eligibility information and handling remittances has significantly eased clients' billing processes. Overall, CareLink demonstrates a strong alignment with client values, making them a suitable partner for Healthcare organizations seeking efficient billing solutions. - 2 reviews for healthcare industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Accounting for Mental Health Therapy Co (5.0/5, May 14, 2025): CareLink Billing Services LLC provides billing services for a mental health therapy company. The team has handled the client's billings and remittances. [Read Full Review](https://clutch.co/go-to-review/tueca-rcm-carelink-billing-services-company/374268) - Finance & Accounting Outsourcing for Mental Health Clinic (5.0/5, May 26, 2025): CareLink Billing Services LLC provides billing and credentialing services for a mental health clinic. The team has also handled marketing efforts. [Read Full Review](https://clutch.co/go-to-review/tueca-rcm-carelink-billing-services-company/377230) ##### Medical Experience CareLink Billing Services LLC has received positive feedback from clients in the medical industry, highlighting their expertise in medical billing and claims management. Clients commend their responsiveness, deep understanding of industry-specific needs, and commitment to improving revenue through efficient claim processing. The company's strengths include clear communication, timely deliverables, and a personalized approach, making them a reliable partner for medical practices seeking to enhance their billing operations and reduce administrative burdens. - 4 reviews for medical industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Finance & Accounting Services for Family Medicine Practice (5.0/5, Apr 30, 2025): CareLink Billing Services LLC provides medical claims and billing services for a family medicine practice. The team also handles insurance verification. [Read Full Review](https://clutch.co/go-to-review/tueca-rcm-carelink-billing-services-company/371012) - Medical Billing for Psychological Testing & Therapy Co (5.0/5, May 16, 2025): CareLink Billing Services LLC provides medical billing services for a psychological testing and therapy provider. The team processes claims and ensures reimbursements are received on time. [Read Full Review](https://clutch.co/go-to-review/tueca-rcm-carelink-billing-services-company/374711) - Accounting & Financial Advising for Medical Supply Company (5.0/5, Aug 22, 2025): CareLink Billing Services LLC provides accounting services for a medical supply company. The team reduces accounts receivable days, implements billing and collections, and maintains a positive cash flow. [Read Full Review](https://clutch.co/go-to-review/tueca-rcm-carelink-billing-services-company/400329) - Back Office Outsourcing for Medical Company (5.0/5, Jul 3, 2026): TueCa RCM 026 - a CareLink Billing Services LLC company manages a medical company's claims process, including submission, follow-up, and appeals. [Read Full Review](https://clutch.co/go-to-review/tueca-rcm-carelink-billing-services-company/469387) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised TueCa RCM™ for providing excellent value for money, highlighting that their pricing fits within budget while delivering high-quality service. One client noted, 'Good value for cost,' and another observed a 'transformative experience' that significantly reduced administrative burdens. Overall sentiment reflects satisfaction with their cost-effectiveness, responsiveness, and commitment to client success, with clients recommending them for their transparent pricing and effective billing solutions. [Read All Reviews](https://clutch.co/profile/tueca-rcm-carelink-billing-services-company?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 6 cities - Fort Lauderdale, Florida (1 projects) - Orlando, Florida (1 projects) - Florissant, United States (1 projects) - Hesperia, California (1 projects) - Franklinton, North Carolina (1 projects) - Rocky Hill, Connecticut (1 projects) This provider is available in 1 time zone: - Mountain Standard Time (MST) [View Reviews](https://clutch.co/profile/tueca-rcm-carelink-billing-services-company?verified=true#reviews) --- ### [Strong Vision Data Processing](https://clutch.co/profile/strong-vision-data-processing) #### 5 out of 5 star rating (7 reviews) - < $25 average hourly rate - 10 - 49 employees - Pune, India #### Services Provided - Allocation of Expertise by Percentage - 10% AI Development - 40% Back Office Outsourcing - 10% Customer Service Outsourcing - 20% Document Digitization & Management - 10% Sales Outsourcing - 5% Translation - 5% Transcription #### Company description Strong Vision Data Processing specializes in Back Office Services including data entry, PDF redaction, and spreadsheet management. The company is praised for its efficiency and cost-effectiveness, with reviewers highlighting their timely delivery and organizational skills. Notably, 100% of reviewers commend their speed and project management abilities, and no areas for improvement were mentioned. [Visit Website](http://www.strongvisiondatapro.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 1 review mentions Back Office Outsourcing Data Entry Services for Economic Consulting Company 5.0/5 — Strong Vision Data Processing has provided data entry services for an economic consulting company. The team has manually entered data from PDF records into Excel templates and redacted sensitive information. - 1 of 1 Back Office Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/423401) #### Experience in 5 industries Strong Vision Data Processing has demonstrated expertise across various industries, including Financial Services, Education, Media, Legal, and Other Industries. Clients commend their quick turnaround, accuracy, and attention to detail, often exceeding expectations in project delivery. In Financial Services, they ensure zero errors in monthly statements; in Education, their data digitization services have proven highly accurate. The overall sentiment is overwhelmingly positive, marking them as a strong fit for clients in need of efficient data processing and management solutions. [Read All Reviews](https://clutch.co/profile/strong-vision-data-processing?verified=true#reviews) ##### Media Experience Strong Vision Data Processing is highly regarded in the media industry for their efficient and accurate data processing capabilities. Clients commend their punctuality and ability to handle diverse data formats, leading to improved internal workflows. The team's expertise, particularly that of co-founder Swapnil, in quickly learning and executing new tasks further underscores their strengths. Overall, the sentiment is overwhelmingly positive, indicating they could be a strong fit for media-related projects requiring meticulous data handling. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry for Communications Company (5.0/5, Sep 5, 2018): Strong Vision Data Processing provides ongoing data entry services, converting the needed data into readable excel files with a quick turnaround time. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/118423) ##### Legal Experience Strong Vision Data Processing has proven to be a valuable partner for clients in the Legal industry, particularly in handling data entry and redaction tasks. Their expertise in managing sensitive information efficiently has garnered praise for accuracy and timely delivery, essential for legal projects. The provider's responsiveness, organizational skills, and cost-effectiveness make them a strong fit for legal professionals seeking reliable data processing solutions. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry Services for Economic Consulting Company (5.0/5, Dec 3, 2025): Strong Vision Data Processing has provided data entry services for an economic consulting company. The team has manually entered data from PDF records into Excel templates and redacted sensitive information. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/423401) ##### Other industries Experience Strong Vision Data Processing has demonstrated exceptional expertise in the Other industries sector, particularly in data conversion for a metal service center. Clients appreciate their timely deliverables and proactive communication, often exceeding expectations without the need for progress updates. The company’s ability to quickly grasp project requirements and deliver results ahead of schedule highlights their strengths, making them a valuable partner for businesses seeking reliable data processing solutions. - 1 review for other industries industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Accounting for Metal Service Center (5.0/5, Aug 21, 2024): Strong Vision Data Processing converted data from PDF time cards into soft copy versions in Excel for a metal service center. The team also summarized each employee's hours worked. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/308874) ##### Design Experience Strong Vision Data Processing demonstrates significant expertise in data processing, particularly for the Design industry, as evidenced by their ability to handle complex vendor data sets efficiently. Client feedback highlights their strengths in timely delivery, budget management, and maintaining high data quality. The positive sentiment surrounding their project management and communication reinforces their suitability for businesses seeking reliable design data solutions. - 1 review for design industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Processing for Safety Equipment Retailer (5.0/5, Dec 20, 2022): An online safety equipment retailer hired Strong Vision Data Processing to translate various incoming product data sets into their own internal data set according to specific SOPs. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/172795) ##### Financial services Experience Strong Vision Data Processing has received positive feedback from clients in the Financial services industry, particularly for their expertise in handling monthly statements with zero errors and timely deliveries. Clients appreciate their effective communication and flexible billing structures, allowing for tailored solutions. The consistent positive outcomes reflect the company's thorough approach and adaptability, making them a suitable partner for businesses seeking reliable data processing services. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Monthly Accounting Services for Financial Services Company (5.0/5, Mar 23, 2021): Strong Vision Data Processing was tasked with monthly statement reporting and providing accounting services to a financial services company. The client needed a quick turnaround for statements with no errors. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/104953) ##### Education Experience Strong Vision Data Processing has demonstrated exceptional expertise in the Education sector by successfully digitizing extensive datasets for a research team. Clients commend their accuracy, responsiveness, and cost-effectiveness, highlighting their ability to deliver high-quality results. The company effectively manages communication and project logistics, ensuring a seamless workflow. Overall, their strengths in data processing make them a valuable partner for educational institutions seeking reliable and efficient data solutions. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Digitalization for University Research Team (5.0/5, Aug 19, 2020): Strong Vision Data Processing digitized the data contained in old books and records possessed by a University of Chicago research team, inputting numbers into excel and returning them to the client. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/43812) ##### IT Services Experience Strong Vision Data Processing receives consistently positive feedback within the IT Services industry, highlighted by their expertise in data migration and content management. Clients commend their responsiveness, attention to detail, and ability to deliver high-quality results ahead of deadlines. The long-standing partnership with clients, along with the trust established over years, underscores their reliability. However, there is a suggestion for enhanced marketing to reach a broader audience, which reflects their potential for growth in the industry. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Web Content Transfers for Production Company (5.0/5, Oct 11, 2018): Strong Vision Data Processing aggregates content on existing websites and migrates it to new platforms. They move pages and individual posts that include copywriting and visual media. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/132425) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients frequently commend Strong Vision Data Processing for their exceptional value and cost-effectiveness. For instance, one client noted they were 'significantly cheaper than the other providers' while maintaining high-quality work. Another mentioned their 'very flexible billing' and willingness to adjust pricing based on project needs. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the balance of cost and quality, often highlighting timely delivery and minimal errors. [Read All Reviews](https://clutch.co/profile/strong-vision-data-processing?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 6 cities - Washington, District of Columbia (1 projects) - Dallas, Texas (1 projects) - San Antonio, Texas (1 projects) - Chicago, Illinois (2 projects) - Los Angeles, California (1 projects) - Tempe, Arizona (1 projects) [View Reviews](https://clutch.co/profile/strong-vision-data-processing?verified=true#reviews) --- ### [Hugo Inc.](https://clutch.co/profile/hugo) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 10% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing #### Company description Hugo Inc. | Top CX Provider is a premier business process outsourcing company specializing in remote back office solutions and administrative support services. With 100% of reviews highlighting their efficiency, adaptability, and exceptional project management, Hugo has consistently improved back-office efficiency and compliance standards, achieving a 99.8% accuracy in order processing and reducing supplier onboarding time by 40%. [Visit Website](https://hugotech.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-medical-billing) #### Customized support Clients have praised Hugo Inc. for their customized support, highlighting their 24/7 customer service as a significant advantage that enhances satisfaction, especially for diverse time zones. One client noted that Hugo's commitment to understanding their company culture fostered a seamless partnership, resulting in prompt deliveries and adaptable solutions. Overall, the sentiment reflects a strong appreciation for Hugo's flexibility, professionalism, and ability to align with client values, contributing to a rewarding collaborative experience. - Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. [Read Full Review](https://clutch.co/go-to-review/hugo/227246) #### 2 reviews mention Back Office Outsourcing Customer Support for Food Delivery Platform 5.0/5 — Hugo provides ongoing customer support for a food delivery platform. They manage customer complaints, push notifications, content publishing, and multilingual support across 40 countries.  - 1 of 2 Back Office Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/hugo/297090) #### Experience in 9 industries Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) ##### Media Experience Hugo Inc. has received positive feedback from clients in the Media industry, particularly for their expertise in scaling proofreading and localization efforts. Clients appreciate their ability to enhance video quality assurance and deliver content three times faster with high accuracy. The company's organized approach and swift onboarding process have been highlighted as strengths. Overall, Hugo is viewed as a reliable partner that delivers exceptional results, making them a strong fit for businesses seeking to elevate their media production capabilities. - 1 review for media industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Scaling & QA Services for Media Company (5.0/5, Aug 23, 2023): A media company has hired Hugo for video scaling services; projects have included creating scripts and scaling translation capabilities to localize content. The team also supplies video guideline QA services. [Read Full Review](https://clutch.co/go-to-review/hugo/227617) ##### Information technology Experience Hugo Inc. has garnered positive feedback within the Information Technology sector for its expertise in customer support and project management. Clients highlight their ability to free up internal resources, enhance efficiency, and improve customer satisfaction, as evidenced by increased Net Promoter Scores. The company's attentive communication and commitment to understanding client needs have been consistently praised, making them a reliable partner for firms seeking to elevate their operational capacities. - 2 reviews for information technology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for IT Company (5.0/5, Aug 24, 2023): Hugo provides ongoing customer support for an IT company. The team provides real-time responses via chat support, answers emails in a timely manner, and handles customer calls with professionalism. [Read Full Review](https://clutch.co/go-to-review/hugo/227974) - Outsourced Accounting & Content Writing for IT Services Firm (4.5/5, Sep 11, 2023): Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the content calendar. [Read Full Review](https://clutch.co/go-to-review/hugo/231922) ##### Financial services Experience Hugo Inc. has demonstrated significant expertise in the Financial services industry, successfully enhancing customer support and operational efficiency for financial clients. Their proactive approach has led to measurable improvements, such as increased customer satisfaction and reduced response times. Clients appreciate Hugo's ability to integrate seamlessly into their operations, offering tailored solutions that align with company values. Overall, Hugo Inc. is well-positioned as a strategic partner for businesses in the financial services sector seeking growth and enhanced customer engagement. - 3 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for FinTech Organization (5.0/5, Aug 23, 2023): Hugo was hired by a fintech organization for customer support, with the goals of increasing retention and reducing costs. They were also responsible for monitoring and filtering news headlines for the client. [Read Full Review](https://clutch.co/go-to-review/hugo/227511) - BPO & Customer Service Support for Financial Services Co (4.5/5, Jun 27, 2024): Hugo manages a financial services company's inbound lead generation, customer service support, and content production. They also handle lead reviews via phone and email, edit content, and publish said content. [Read Full Review](https://clutch.co/go-to-review/hugo/297087) - CX Outsourcing for Financial Services Firm (5.0/5, Apr 25, 2025): Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program. [Read Full Review](https://clutch.co/go-to-review/hugo/369732) ##### eCommerce Experience Hugo Inc. has received positive feedback from eCommerce clients, highlighting their expertise in streamlining operations and enhancing compliance standards. Their ability to manage back-office functions and supplier vetting has resulted in impressive outcomes, including a 17% revenue increase and significant reductions in onboarding time. Clients commend Hugo's adaptability and quality control, which support market expansion effectively. Overall, their strong performance in the eCommerce sector indicates a good fit for businesses seeking reliable outsourcing solutions. - 1 review for ecommerce industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office Outsourcing for E-Commerce Co (5.0/5, Sep 24, 2024): Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted new suppliers. [Read Full Review](https://clutch.co/go-to-review/hugo/316944) ##### Automotive Experience Hugo Inc. has demonstrated exceptional expertise in the Automotive industry, particularly in enhancing customer support and managing lead generation for automotive manufacturers. Clients have praised their ability to integrate seamlessly with existing operations and significantly improve customer engagement through efficient management of communication channels. Their proactive project management and transparent reporting have led to measurable success, allowing clients to focus on their core business while benefiting from Hugo's dedicated support. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Automotive Company (5.0/5, Jun 27, 2024): Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. [Read Full Review](https://clutch.co/go-to-review/hugo/297108) ##### Food & Beverages Experience Hugo Inc. has garnered positive feedback from clients in the Food & Beverages industry, highlighting their expertise in enhancing customer support through innovative solutions. Clients commend their commitment to responsiveness, multilingual support, and timely project delivery, which significantly improved customer satisfaction. Hugo's alignment with company culture and values further distinguishes them as a reliable partner. Overall, their exceptional service and adaptability make them a strong candidate for businesses seeking to elevate customer relations in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Multilingual Customer Support for Beverage Company (5.0/5, Aug 22, 2023): Hugo provides customer support for a beverage company. They augment the client's support team and offer multi-channel support in different languages. [Read Full Review](https://clutch.co/go-to-review/hugo/227228) ##### Software Experience Hugo Inc. has demonstrated significant expertise in the Software industry, particularly in developing innovative solutions that enhance operational efficiency. Client feedback highlights their commitment to building high-performance remote client support teams, emphasizing social impact and inclusivity. The company received praise for timely project delivery, effective communication, and measurable outcomes, including increased website traffic and lead generation. Overall, their dedicated approach and proven results suggest that Hugo is a strong candidate for businesses seeking impactful software solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): Hugo developed a comprehensive digital marketing strategy for a software solutions company. They analyzed the client's digital landscape, crafted email and social media campaigns, and implemented SEO practices. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) ##### Environmental Services Experience Hugo Inc. has received positive feedback from clients in the Environmental Services industry, highlighting their expertise in AI enhancements and marketing research. Clients commend the company for its efficient project management, achieving significant improvements in response times and operational speeds. The commitment to innovation and high accuracy in deliverables (97%) demonstrates Hugo’s capability to meet the evolving needs of the industry, making them a strong candidate for potential collaborations. - 1 review for environmental services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Digital Strategy for Environmental Solutions Platform (5.0/5, Aug 29, 2023): An environmental solutions platform hired Hugo for their digital strategy services. The team's responsibilities include AI market research, CMS integration, and ongoing customer support. [Read Full Review](https://clutch.co/go-to-review/hugo/229057) ##### Advertising & marketing Experience Hugo Inc. has received positive feedback in the Advertising & Marketing industry for its exceptional operational support, enabling clients to focus on core activities. Clients praised their seamless integration, proactive communication, and alignment with company values, which fostered strong partnerships. The measurable impact includes significant efficiency improvements and enhanced customer interactions. Overall, Hugo demonstrates expertise and a strong culture fit, making them a favorable choice for businesses seeking to optimize their marketing operations. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Accounting Services for Marketing & Venture Capital Firm (5.0/5, Aug 24, 2023): A marketing and venture capital firm hired Hugo for their financial accounting services. The team is responsible for financial reporting, tax return documentation, content development, and auditing. [Read Full Review](https://clutch.co/go-to-review/hugo/228004) - Customer Support for Marketing & Advertising Company (5.0/5, Aug 28, 2023): A marketing and advertising company has hired Hugo for customer support. They handle front-line customer support via email, chat, phone, and texts and also engage leads for potential customers. [Read Full Review](https://clutch.co/go-to-review/hugo/228778) ##### Gaming Experience Hugo Inc. has garnered positive feedback in the Gaming industry, showcasing their strengths in community engagement, customer support, and affiliate program management. Clients commend their ability to enhance response times and foster collaboration, significantly impacting satisfaction and operational efficiency. The team's professionalism, attention to detail, and adaptability are frequently highlighted, indicating a strong fit for companies seeking dedicated partners in gaming project execution. - 3 reviews for gaming industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Gaming Company (5.0/5, Aug 17, 2023): Hugo provided call center services for a gaming company. They managed the client's customer experience via social media, responded to tickets, and vetted creditors and affiliates. [Read Full Review](https://clutch.co/go-to-review/hugo/226093) - Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): Hugo provides customer service outsourcing services for a gaming company. Hugo provides outsourcing services and 24/7 customer support, allowing the client's customers to seek assistance whenever they need it. [Read Full Review](https://clutch.co/go-to-review/hugo/227246) - Content Mktg & Call Center Services for Cashback Gaming Co (5.0/5, Aug 23, 2023): Hugo managed a cashback gaming company's affiliate program, overseeing recruitment, tracking, performance, and more. The team also handled the customer support inquiries and built a FAQ section for the website. [Read Full Review](https://clutch.co/go-to-review/hugo/227641) #### Completed projects in 6 countries - France (1 projects) - Kenya (3 projects) - Netherlands (1 projects) - United Arab Emirates (1 projects) - United States (9 projects) - England (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 54 languages: - Mandarin - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Javanese - Korean - French - Turkish - Vietnamese - Telugu - Cantonese - Marathi - Tamil - Italian - Urdu - Gujarati - Polish - Ukrainian - Persian - Malayalam - Kannada - Oriya - Panjabi - Sunda - Romanian - Bhojpuri - Azerbaijani - Maithili - Hausa - Burmese - Awadhi - Thai - Dutch - Yoruba - Sindhi - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Slovenian - Croatian - Finnish - Swedish - Norwegian - Georgian - Filipino [View Reviews](https://clutch.co/profile/hugo?verified=true#reviews) --- ### [Auxis](https://clutch.co/profile/auxis) #### 4.8 out of 5 star rating (3 reviews) - 1,000 - 9,999 employees - Plantation, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 15% AI Development - 5% BI & Big Data Consulting & SI - 10% Back Office Outsourcing - 10% Cloud Consulting & SI - 15% Finance & Accounting Outsourcing (FAO) - 15% IT Managed Services - 10% Mobile App Development - 10% IT Staff Augmentation #### Company description Auxis is an IT consultancy firm specializing in managed IT services, automation, and IT infrastructure support. Their clients praise their deep technical expertise, responsiveness, and strong project management skills. Approximately 90% of the feedback highlights their excellent service delivery and commitment to client needs, with areas for improvement mentioned by around 10% of reviewers relating mainly to reporting and project management practices. [Visit Website](https://www.auxis.com) #### Experienced Clients express a strong sentiment regarding Auxis's expertise and responsiveness. One client highlighted the team's 'deep technical knowledge' and effective communication, particularly in automating RPA projects. Another noted their 'tremendous' ability to adapt and provide support, emphasizing that projects are consistently delivered on time and within budget. Overall, clients appreciate the collaborative atmosphere and reliable service, with no significant areas for improvement identified. - Robotic Process Automation for Cloud Computing Company (4.5/5, Aug 16, 2022): Team with very deep technical knowledge of the tools with good experience doing similar implementation both internally and externally with other customers. [Read Full Review](https://clutch.co/go-to-review/auxis/154302) - IT Services for Aircraft Solutions Company (5.0/5, Jan 15, 2021): They have a high-level view because of their experience working with such large companies. We reap the benefits of their experiences with other projects. [Read Full Review](https://clutch.co/go-to-review/auxis/36958) #### Experience in 3 industries Auxis has demonstrated expertise across multiple industries, including Software, Nonprofit, and Manufacturing. Clients have praised their technical knowledge, responsiveness, and ability to deliver complex automation and IT support services. In the Software industry, they excel in CI/CD processes and RPA implementation. For Nonprofits, they provide robust IT infrastructure support and proactive security monitoring. In Manufacturing, they enhance IT services while maintaining operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction, making Auxis a suitable partner for clients in these sectors. [Read All Reviews](https://clutch.co/profile/auxis?verified=true#reviews) ##### Nonprofit Experience Auxis has demonstrated significant expertise in the Nonprofit sector, providing comprehensive IT support, including service desk operations and cloud infrastructure management. Clients highlight their outstanding responsiveness, effective project management, and commitment to partnership, which fosters successful engagements. The insights gained from monthly performance reviews further enhance their impact. Overall, Auxis is well-regarded for delivering tailored IT solutions that meet the unique needs of nonprofit organizations, making them a strong candidate for similar projects. - 1 review for nonprofit industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Managed IT Services for Nonprofit Organization (5.0/5, Jul 15, 2022): Auxis provides manages IT services for a worldwide nonprofit organization. They offer offsite support, monitoring IT infrastructure, networks, and data centers, which are based on Azure Cloud. [Read Full Review](https://clutch.co/go-to-review/auxis/150208) ##### Software Experience Auxis demonstrates strong expertise in software automation, particularly in Robotic Process Automation (RPA) and Continuous Integration/Continuous Delivery (CI/CD) practices. Clients commend their deep technical knowledge and effective teamwork, resulting in the successful implementation of test automation and CI/CD pipelines. The overall sentiment is positive, highlighting their proactive communication and training initiatives. However, some clients suggest improvements in project management visibility. Auxis appears well-suited for businesses seeking robust software development and automation solutions. - 1 review for software industry - $50,000 – $199,999 avg. project cost - Robotic Process Automation for Cloud Computing Company (4.5/5, Aug 16, 2022): Auxis developed and implemented an automation system for a cloud computing company. They also helped identify test cases for each automation based on existing data. [Read Full Review](https://clutch.co/go-to-review/auxis/154302) ##### Manufacturing Experience Auxis demonstrates strong expertise in supporting the Manufacturing industry, particularly in managed IT services. Clients appreciate their responsiveness, ability to integrate robotic process automation, and commitment to delivering projects on time and within budget. The ongoing relationships they foster highlight their capability to adapt and grow with clients, addressing challenges effectively. Overall, Auxis is well-regarded for their high-level understanding of complex operations and their proactive approach to service excellence. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - IT Services for Aircraft Solutions Company (5.0/5, Jan 15, 2021): Auxis provides ongoing managed IT services support to an aviation solutions provider. They manage a 24/7 service desk for internal and external users.  [Read Full Review](https://clutch.co/go-to-review/auxis/36958) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Auxis as providing good value for money, particularly highlighting their responsiveness and project management capabilities. One client noted a significant investment of $1.1 million, indicating a long-term commitment, while another emphasized that projects are executed on time and within budget. However, some feedback suggested a need for better visibility and control over spending. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service received. [Read All Reviews](https://clutch.co/profile/auxis?verified=true#reviews) - $50,000 to $199,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 2 countries - Costa Rica (1 projects) - United States (2 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 10 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - Japanese - German - Korean - French [View Reviews](https://clutch.co/profile/auxis?verified=true#reviews) --- ### [SummitNext](https://clutch.co/profile/summitnext) #### 4.7 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Petaling Jaya, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 20% AI Development - 10% Back Office Outsourcing - 15% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description SummitNext is a recruitment and staffing agency known for its proficiency in finding niche talent and managing employee services. The company has garnered a high level of satisfaction, with reviews highlighting their timely delivery, quality candidate sourcing, and adaptability to client needs. Approximately 80% of reviewers praised SummitNext for their responsiveness and professionalism. No significant areas for improvement were frequently noted. [Visit Website](https://summitnext.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=my-bpo) #### Experience in 3 industries SummitNext has demonstrated expertise across various industries, including financial services, eCommerce, and marketing. Clients commend their agility, responsiveness, and ability to meet specific needs, particularly in recruitment and lead generation. In financial services, they excel in providing qualified candidates and effective employee management. In eCommerce, their prompt support during seasonal ramp-ups has received positive feedback. Overall, the sentiment is highly favorable, especially for companies seeking recruitment and operational support. [Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) ##### Financial services Experience SummitNext has received positive feedback from clients in the financial services sector, particularly for their expertise in recruitment and employee management. Clients noted the company's ability to deliver high-quality candidates, responsiveness, and effective communication. Their adaptability to client needs and commitment to compliance were also highlighted as significant strengths. Overall, SummitNext is seen as a reliable partner that aligns well with the operational and budgetary requirements of financial service companies. - 2 reviews for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Employee Mgmt & Recruitment Services for FinTech Company (5.0/5, Sep 24, 2023): SummitNext Technologies Sdn. Bhd. provides employee management and recruitment services for a fintech company. The team is tasked with finding talented and qualified candidates for the client. [Read Full Review](https://clutch.co/go-to-review/summitnext/235284) - Staffing Services for Financial Services Provider (4.0/5, Jun 25, 2024): A financial services provider has tapped SummitNext to find and hire Mandarin-speaking executives. These executives are expected to assist clients in getting onboarded with the company's platform. [Read Full Review](https://clutch.co/go-to-review/summitnext/296496) ##### eCommerce Experience SummitNext Technologies Sdn. Bhd. has received positive feedback from eCommerce clients, highlighting their agility and result-oriented approach. Clients appreciate their responsiveness and effective project management, noting successful outcomes during peak periods. The company's high ratings, good value for cost, and alignment with client values further reinforce their expertise in the eCommerce sector, making them a strong candidate for businesses seeking reliable support. - 1 review for ecommerce industry - $50,000 – $199,999 avg. project cost - Staff Augmentation for E-Commerce Company (4.5/5, Sep 25, 2023): SummitNext Technologies Sdn. Bhd. provided staff augmentation services for an e-commerce company. They augmented the client's team during a period of heightened demand. [Read Full Review](https://clutch.co/go-to-review/summitnext/234855) ##### Consulting Experience SummitNext Technologies Sdn. Bhd. has garnered positive feedback in the Consulting industry for their integrity, innovative solutions, and proactive project management. Clients highlighted their expertise in lead generation, community management, and social listening, noting significant improvements in client engagement and reporting accuracy. The overall sentiment reflects satisfaction with their alignment of values, timely delivery, and impressive customer service, making them a strong candidate for organizations seeking reliable consulting support. - 2 reviews for consulting industry - 2 reviews are 5 stars - Unknown avg. project cost - Social Media Management for Sales Technology Company (5.0/5, Mar 8, 2023): SummitNext Technologies Sdn. Bhd. was hired by a marketing company for their social media management services. The team was tasked with publishing listings and managing online communities on Facebook. [Read Full Review](https://clutch.co/go-to-review/summitnext/185486) - Lead Generation for Value Added Reseller (5.0/5, Mar 30, 2023): SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. [Read Full Review](https://clutch.co/go-to-review/summitnext/191082) #### 4.5 out of 5.0 rating for cost What Clients Have Said Overall, clients perceive SummitNext as offering good value for money, aligning well with their budgetary constraints. Feedback highlights competitive pricing and a strong culture fit, with one client noting, 'Pricing fits our budget' and another mentioning 'Good value for cost.' However, there are suggestions for improvement in pricing as company needs increase. The sentiment is predominantly positive, emphasizing the company's ability to deliver quality services at reasonable rates. [Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) - $50,000 to $199,999 (2 reviews) #### Very responsive SummitNext is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Taiwan (1 projects) - Malaysia (3 projects) - Singapore (1 projects) This provider is available in 1 time zone: - Universal Coordinated Time (UTC) This provider is fluent in 11 languages: - Mandarin - English - Russian - Japanese - Korean - Cantonese - Tamil - Urdu - Ukrainian - Thai - Filipino [View Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) --- ### [COLD CALL CREW (SMC-PRIVATE) LIMITED](https://clutch.co/profile/cold-call-crew-smc-private) #### 4.8 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 5% Call Center Services - 25% Customer Service Outsourcing - 10% Demand Generation Marketing - 10% Email Marketing - 5% Business Consulting - 25% Sales Outsourcing #### Company description COLD CALL CREW (SMC-PRIVATE) LIMITED is a Back Office Outsourcing company specializing in lead generation, appointment setting, and vendor onboarding. The reviews highlight their proficiency in Business Process Outsourcing, with 100% positive feedback emphasizing their seamless remote collaboration and responsiveness. Clients appreciate their alignment with company values and ability to deliver timely and effective solutions. [Visit Website](https://coldcallcrew.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Communicative Clients consistently highlight COLD CALL CREW (SMC-PRIVATE) LIMITED's effective communication. One reviewer noted that the team 'communicates well' and proactively engages without waiting for prompts. They appreciated the timely responses and the efficient use of communication tools like Pumble. Overall, the sentiment regarding their communicative approach is highly positive, indicating a strong commitment to client engagement and responsiveness. - Outsourced Call Center & Sales for Business Services Company (5.0/5, Jul 14, 2025): COLD CALL CREW (SMC-PRIVATE) LIMITED delivers on time, stays on budget, and communicates well. We use Pumble to communicate. No. We like how COLD CALL CREW (SMC-PRIVATE) LIMITED communicates and responds; they don't wait for us to contact them if something happens. COLD CALL CREW (SMC-PRIVATE) LIMITED takes the time to get a response from us. [Read Full Review](https://clutch.co/go-to-review/cold-call-crew-smc-private/389993) #### Reviewed 2 times in the past 6 months In the last six months, client feedback for COLD CALL CREW (SMC-PRIVATE) LIMITED has been mixed. One client reported dissatisfaction, citing issues with appointment show rates and a perceived lack of commitment to their success, suggesting that the team prioritized payments over results. Conversely, another client praised their efficiency in lead generation and overall project management, highlighting a strong alignment in values and effective communication. Overall sentiment indicates a need for improvement in client engagement and accountability. - 1 of 2 reviews are 5 stars - 1 new review for Back Office Outsourcing services - Less than $10,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/cold-call-crew-smc-private?sort_by=date_desc&verified=true#reviews) #### Experience in 4 industries COLD CALL CREW (SMC-PRIVATE) LIMITED has demonstrated expertise across various industries, including Information Technology, Advertising & Marketing, and Business Services. Feedback highlights their strengths in lead generation and appointment setting, with positive sentiment in Advertising & Marketing and Business Services for generating substantial sales and maintaining effective communication. However, in the Information Technology sector, concerns were raised regarding commitment to client success. Overall, the provider is well-suited for businesses seeking sales support and lead generation across diverse sectors. [Read All Reviews](https://clutch.co/profile/cold-call-crew-smc-private?verified=true#reviews) ##### Other industries Experience COLD CALL CREW (SMC-PRIVATE) LIMITED has received positive feedback from clients in the Other industries sector, highlighting their strong lead generation capabilities and responsiveness. Clients commend their ability to operate seamlessly as an extension of their teams, delivering timely and effective solutions. Their expertise in appointment setting, vendor onboarding, and web research has significantly impacted businesses' outreach efforts, making them a reliable partner for companies seeking to enhance their sales processes. - 2 reviews for other industries industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Back Office Support for Corporate Catering Solutions Firm (5.0/5, Jan 9, 2025): Cold Call Crew provides back office support for a corporate catering solutions firm. The team handles appointment setting, vendor onboarding, and web research. [Read Full Review](https://clutch.co/go-to-review/cold-call-crew-smc-private/341815) - Cold Calling for Software Company (5.0/5, Jan 14, 2026): COLD CALL CREW (SMC-PRIVATE) LIMITED provided cold calling services for a software company to generate leads. The team created call scripts, provided lists of leads, and generated reports on call outcomes. [Read Full Review](https://clutch.co/go-to-review/cold-call-crew-smc-private/429849) ##### Business services Experience COLD CALL CREW (SMC-PRIVATE) LIMITED has been positively reviewed for its exceptional sales outsourcing services across the business services industry. Clients report a significant increase in sales, with one noting a 20% growth since engaging their services. Their responsive communication, dedicated project management, and personalized approach are frequently highlighted as strengths. Overall, clients appreciate their ability to book potential client meetings and drive revenue, indicating they are a reliable choice for businesses seeking to elevate their sales efforts. - 3 reviews for business services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Sales & Call Center Services for Accounting Solutions Co (5.0/5, Jun 12, 2025): COLD CALL CREW (SMC-PRIVATE) LIMITED provides call center services and sales outsourcing for an accounting solutions company. The team contacts leads via phone, email, and social media to book sales calls. [Read Full Review](https://clutch.co/go-to-review/cold-call-crew-smc-private/381509) - Outsourced Call Center & Sales for Business Services Company (5.0/5, Jul 14, 2025): COLD CALL CREW (SMC-PRIVATE) LIMITED provides sales outsourcing and call center services for a business services company. The team helps the client with sales and cold-calling, and handles telecomms. [Read Full Review](https://clutch.co/go-to-review/cold-call-crew-smc-private/389993) - Call Center Services for International Business Services Co (5.0/5, Nov 11, 2025): COLD CALL CREW (SMC-PRIVATE) LIMITED provides sales outsourcing services for an international business services company. The team is responsible for closing deals over the phone. [Read Full Review](https://clutch.co/go-to-review/cold-call-crew-smc-private/419089) ##### Advertising & marketing Experience COLD CALL CREW (SMC-PRIVATE) LIMITED is highly regarded in the Advertising & Marketing industry, noted for their expertise in lead generation and business growth. Clients appreciate their timely execution and proactive communication, which foster successful outcomes. The company's strong alignment with client values and commitment to delivering effective solutions highlights their strengths, making them a solid choice for businesses seeking impactful marketing support. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for AI Receptionist Company (5.0/5, May 7, 2026): COLD CALL CREW (SMC-PRIVATE) LIMITED provided call center services for an AI receptionist company. The team was responsible for booking demos and generating leads for the client's new business. [Read Full Review](https://clutch.co/go-to-review/cold-call-crew-smc-private/455282) ##### Information technology Experience The reviews for COLD CALL CREW (SMC-PRIVATE) LIMITED highlight concerns regarding their commitment to client success in the Information Technology sector. Clients noted that the company prioritized payment over achieving results, leading to unsatisfactory outcomes, including a lack of qualified meetings and generated business. Potential clients should conduct thorough due diligence, as the overall sentiment leans towards disappointment in the effectiveness of their appointment-setting services. - 1 review for information technology industry - Unknown avg. project cost - Lead Generation Services for Technology Solutions Provider (3.5/5, May 19, 2026): A technology solutions provider hired COLD CALL CREW (SMC-PRIVATE) LIMITED to provide lead generation, lead qualification, and appointment setting services. The team was responsible for making outbound calls. [Read Full Review](https://clutch.co/go-to-review/cold-call-crew-smc-private/458267) #### 4.6 out of 5.0 rating for cost What Clients Have Said The overall sentiment regarding COLD CALL CREW (SMC-PRIVATE) LIMITED's cost and value for money is mixed. Some clients appreciated the reasonable pricing and perceived good value, noting successful lead generation and business growth, while others expressed dissatisfaction. One client highlighted that the team seemed more focused on monthly payments than on achieving results, resulting in minimal engagement success. Overall, while many found their services budget-friendly, concerns about commitment to client success were noted. [Read All Reviews](https://clutch.co/profile/cold-call-crew-smc-private?verified=true#reviews) - Less than $10,000 (2 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Cloud Sourcing](https://clutch.co/profile/cloud-sourcing) #### 5 out of 5 star rating (5 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Miami, FL #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Cloud Sourcing is a Business Process Outsourcing (BPO) company specializing in Remote Office Support and Administrative Support Services. They have received overwhelmingly positive feedback, with all reviewers praising their cost-effective, timely, and high-quality service delivery. Clients highlight the seamless communication, efficiency in handling Back Office Services, and significant business growth experienced due to Cloud Sourcing's involvement. [Visit Website](https://cloudsourcing.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 1 review mentions Medical Billing Services Medical Billing Services Experience Cloud Sourcing receives overwhelmingly positive feedback for its Medical Billing Services, with clients noting a seamless process and prompt communication. One review highlighted that partnering with them saved hundreds of thousands of dollars while enhancing productivity. Clients also appreciated the quality of employees and timely project delivery. Overall, 100% of the feedback expressed satisfaction, with no negative comments reported, showcasing their expertise and strong impact in this domain. - 1 of 1 Medical Billing Services reviews is 5 stars - 1 new review for Medical Billing Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/cloud-sourcing#review-362922) #### 3 reviews mention Back Office Outsourcing Back-Office Support for ABA Therapy Center 5.0/5 — Cloud Sourcing provides back-office support for an ABA therapy center. The team handles the client's billing process, patient scheduling, customer support, accounting, and bookkeeping. - 3 of 3 Back Office Outsourcing reviews are 5 stars - 3 new reviews for Back Office Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/cloud-sourcing/362922) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost. [Read All Reviews](https://clutch.co/profile/cloud-sourcing?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 5 cities - Miami, Florida (1 projects) - Teaneck, United States (1 projects) - Brooklyn, New York (1 projects) - New York City, New York (1 projects) - Salt Lake City, Utah (1 projects) [View Reviews](https://clutch.co/profile/cloud-sourcing?verified=true#reviews) --- ### [iConsultera](https://clutch.co/profile/iconsultera) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Ahmedabad, India #### Services Provided - Allocation of Expertise by Percentage - 45% Accounting - 15% Back Office Outsourcing - 25% Recruiting - 5% Sales Outsourcing - 10% Staffing #### Company description iConsultera is a professional services company specializing in bookkeeping, profit and loss statement management, and offshore recruiting. Across two detailed reviews, clients commend iConsultera's timely delivery and professionalism, with 100% of reviewers highlighting their reliability and excellent communication. No significant areas for improvement were consistently noted, showcasing a high satisfaction rate among clients. [Visit Website](https://www.iconsultera.com) #### Reliable Clients have consistently highlighted iConsultera's reliability, noting their ability to deliver work on time and within budget. One client emphasized that the team was 'trustworthy and reliable,' while another remarked that iConsultera exceeded expectations in their offshore recruiting services. Despite minor setbacks with individual recruiters, the overall sentiment remains positive, reflecting a strong commitment to client satisfaction and dependable service. #### Experience in 2 industries iConsultera has demonstrated expertise in IT Services and Business Services through successful projects in bookkeeping, profit and loss statements, and offshore recruiting. Clients praised their professionalism, timely delivery, and effective communication. The overall sentiment is positive, highlighting their reliable performance and ability to integrate seamlessly into client operations. Potential clients in IT and business services may find iConsultera particularly suited for their needs. [Read All Reviews](https://clutch.co/profile/iconsultera?verified=true#reviews) ##### IT Services Experience iConsultera has received positive feedback within the IT Services industry, highlighting their professionalism and expertise in managing bookkeeping and financial statements. Clients appreciate their timely delivery and strong project management capabilities. The company's cultural fit and adeptness at understanding client needs further enhance their reputation. Overall, iConsultera is recognized as a reliable partner, making them a suitable choice for businesses seeking efficient IT services. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Accounting Services for IT Services Company (5.0/5, Apr 24, 2025): iConsultera provided accounting and bookkeeping services for an IT and AI company. The team was also responsible for preparing the client's profit and loss (P&L) statement. [Read Full Review](https://clutch.co/go-to-review/iconsultera/369649) ##### Business services Experience iConsultera has received positive feedback for its expertise in offshore recruiting services within the Business services industry. Clients commend their reliable and trustworthy team, highlighting the effective integration of recruited personnel into daily operations. The firm consistently delivers projects on time and within budget, indicating strong project management capabilities. Overall, the sentiment reflects satisfaction with iConsultera's services, making them a strong candidate for businesses seeking effective recruiting solutions. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Offshore Recruiting Services for Business Services Company (5.0/5, Apr 23, 2025): iConsultera provided offshore recruiting services for a business services company. The team assigned a recruiter to the client who supported the recruiting process for the client's end customers. [Read Full Review](https://clutch.co/go-to-review/iconsultera/369355) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients generally perceive iConsultera's services as offering excellent value for money. One client noted an investment of $15,000–$20,000, highlighting timely delivery and effective communication. Another client appreciated the quick turnaround for bookkeeping and P&L statements, emphasizing that all deliverables were completed ahead of schedule. Overall, feedback reflects satisfaction with cost-effectiveness and the professionalism of the team, suggesting that clients feel they receive substantial returns on their investment. [Read All Reviews](https://clutch.co/profile/iconsultera?verified=true#reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) --- ### [FGC+](https://clutch.co/profile/fgc) - 250 - 999 employees - Suffern, NY #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 25% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) #### Company description FGC+ is a Back Office Outsourcing company. Founded in 2011, the team offers Back Office Outsourcing and Accounting. [Visit Website](https://fgcplus.com/solutions/#medical-support?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-medical-billing) --- ### [Hexaware Technologies](https://clutch.co/profile/hexaware-technologies) - 10,000+ employees - Woodbridge Township, NJ #### Services Provided - Allocation of Expertise by Percentage - 5% Custom Software Development - 20% AI Development - 10% Back Office Outsourcing - 10% Cloud Consulting & SI - 10% Application Management & Support - 5% ERP Consulting and SI - 20% IT Managed Services - 5% Cybersecurity - 15% IT Strategy Consulting #### Company description Established in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence. [Visit Website](https://www.hexaware.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [iCareBilling](https://clutch.co/profile/icarebilling) #### 5 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 100% Back Office Outsourcing #### Company description iCareBilling is a company specializing in back office services, particularly in credentialing and billing, making it a valuable partner for businesses seeking administrative support services. Reviews reflect strong client satisfaction, highlighting their prompt task delivery and responsive communication. All feedback is positive, with 100% of reviewers recommending their services, emphasizing the company's reliability and efficiency in business process outsourcing. [Visit Website](https://www.icarebilling.com) #### Reliable Clients consistently highlight iCareBilling's reliability, noting their commitment to meeting deadlines and quotas. One CEO emphasized their attention to detail and proactive communication, stating, 'I found them a very reliable and professional company.' Another client praised the owner for their quick responses and involvement in project execution, further reinforcing the sentiment of dependability. Overall, feedback indicates a strong perception of iCareBilling as a trustworthy partner in their projects. - Marketing Consultation for Legal Translation Firm (5.0/5, May 23, 2021): The most rewarding part of working with this company was their attention to detail and meeting deadlines. They always met their quotas and deadlines. I found them a very reliable and professional company. [Read Full Review](https://clutch.co/go-to-review/icarebilling/33103) #### 1 review mentions Back Office Outsourcing Accounting Services for Healthcare Services Company 5.0/5 — iCareBilling was hired by a healthcare services company for their accounting services. The team is tasked with submitting claims and managing the client's payment and financing processes. - 1 of 1 Back Office Outsourcing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/icarebilling/222118) #### Experience in 3 industries iCareBilling has garnered positive feedback primarily from the healthcare industry, demonstrating expertise in medical billing, credentialing, and enrollment services. Reviews highlight their responsiveness, professionalism, and effective project management, particularly with practices, laboratories, and clinics. Clients appreciate their ability to streamline processes and enhance revenue cycles. Additionally, iCareBilling has also served the business services and legal sectors, showcasing their versatile approach. Overall, the sentiment across industries is highly favorable, making iCareBilling a strong candidate for clients in healthcare and related fields. [Read All Reviews](https://clutch.co/profile/icarebilling?verified=true#reviews) ##### Healthcare Experience iCareBilling demonstrates strong expertise in the healthcare industry, particularly in medical billing and credentialing services. Clients commend their responsiveness, efficient project management, and effective communication, noting successful outcomes in securing insurance contracts and improving revenue cycles. The overall sentiment reflects high satisfaction, with clients recommending iCareBilling for their professionalism and quick turnaround times, indicating a strong fit for practices seeking reliable billing and credentialing support. - 5 reviews for healthcare industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Contact & Credential Management for Eyecare Company (5.0/5, Dec 30, 2021): iCareBilling has provided IT consulting and SI services for an eyecare company. The team is tasked with managing the client's contracts and credentials with Medicare and Medicaid. [Read Full Review](https://clutch.co/go-to-review/icarebilling/7696) - Medical Billing Management for Healthcare Business (5.0/5, Mar 8, 2021): iCareBilling Medical Billing Services Company provides medical billing services to a healthcare business. The tasks include billing, submitting, and receiving patient insurance claims. [Read Full Review](https://clutch.co/go-to-review/icarebilling/90548) - Credentialing & Billing Services for Healthcare Clinic (5.0/5, Nov 9, 2022): iCareBilling provides credentialing and billing services for a healthcare center. The team is tasked with submitting enrollment applications to insurance firms and handling the client’s billing process. [Read Full Review](https://clutch.co/go-to-review/icarebilling/166221) - Credentialing & Billing Services for Clinical Laboratory (5.0/5, Nov 10, 2022): iCareBilling provides credentialing and billing services for a clinical laboratory. The team is responsible for submitting enrollment applications to insurance companies and for payment processing. [Read Full Review](https://clutch.co/go-to-review/icarebilling/166452) - EMR Set Up & Credentialing for Private Medical Practice (5.0/5, Nov 14, 2022): iCareBilling has helped a private medical practice launch their services, providing credentialing advice. They’ve set up the client’s billing and EMR systems; they’ve customized Kareo for the client’s business.   [Read Full Review](https://clutch.co/go-to-review/icarebilling/166763) ##### Business services Experience iCareBilling has received positive feedback from clients in the Business services industry, particularly for their expertise in medical billing and automation of billing processes. Clients appreciate their effective communication and support during system migrations. The overall sentiment indicates strong satisfaction with iCareBilling's professionalism and efficiency, making them a reliable partner for organizations seeking to enhance their billing operations and patient care management. - 1 review for business services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Billing Services for Mental Health Company (5.0/5, Jan 1, 2022): A mental health company collaborates with iCareBilling for medical billing services. They help in taking care of the issues from the previous billing company. Also, they automate the client's billing processes. [Read Full Review](https://clutch.co/go-to-review/icarebilling/7726) ##### Legal Experience iCareBilling has received positive feedback from clients in the Legal industry, highlighting their professionalism, attention to detail, and commitment to meeting deadlines. Clients appreciate the owner's proactive involvement and quick communication, which fosters a reliable working relationship. The custom-tailored solutions provided by iCareBilling have effectively addressed specific client needs, demonstrating their expertise in supporting law firms and insurance companies. Overall, iCareBilling is highly recommended for firms seeking dedicated and results-driven billing services. - 1 review for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Marketing Consultation for Legal Translation Firm (5.0/5, May 23, 2021): A legal translation firm hired iCareBilling Medical Billing Services Company to provide marketing consultations. They were tasked with supporting the company's marketing and other related tasks. [Read Full Review](https://clutch.co/go-to-review/icarebilling/33103) #### Completed projects in 6 cities - Miami, Florida (1 projects) - Chicago, Illinois (2 projects) - Frankfort, Illinois (1 projects) - Rockford, Illinois (1 projects) - Celina, Texas (1 projects) - Beecher, Illinois (1 projects) [View Reviews](https://clutch.co/profile/icarebilling?verified=true#reviews) --- ### [FBSPL- Fusion Business Solutions (P) Limited](https://clutch.co/profile/fbspl-fusion-business-solutions-p) #### 4.8 out of 5 star rating (103 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - New York, NY #### Services Provided - Allocation of Expertise by Percentage - 2% AI Consulting - 2% UX/UI Design - 25% Back Office Outsourcing - 2% Business Continuity Management - 2% Content Marketing - 3% Content Writing Services - 5% Customer Service Outsourcing - 8% Data Annotation Services - 20% Finance & Accounting Outsourcing (FAO) - 2% Financial Consulting - 2% Graphic Design - 2% Insurance Services & Brokers - 15% Business Consulting - 1% Performance Marketing - 2% Pay Per Click - 3% Search Engine Optimization - 2% Social Media Marketing - 2% Web Design #### Company description FBSPL- Fusion Business Solutions (P) Limited is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support. Reviewers consistently highlight their efficiency, accuracy, and alignment with client values, with 100% positive feedback on their timeliness and responsiveness. Their ability to streamline back-office tasks has been noted by multiple clients, enhancing operational efficiency. [Visit Website](https://fbspl.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Results-oriented Clients have expressed a strong satisfaction with Fusion Business Solutions (P) Limited, particularly highlighting their results-oriented approach. Notably, they successfully sourced top-level candidates and provided valuable compensation insights based on local market trends. Reviewers praised their excellent project management and clear communication, underscoring their commitment to client needs. Overall, the sentiment reflects a positive perception of their effectiveness and dedication to delivering measurable outcomes. - Recruitment Services for Talent Consulting Firm (4.5/5, Mar 9, 2023): Fusion Business Solutions (P) Limited demonstrates a results-oriented approach by having sourced top-level candidates and provided compensation information based on local market trends. This indicates their ability to deliver measurable outcomes that align with the client's objectives. The company's excellent project management and clear communication further emphasize their focus on achieving successful results. [Read Full Review](https://clutch.co/go-to-review/fbspl-fusion-business-solutions-p/186010) #### 38 reviews mention Back Office Outsourcing Back Office Outsourcing for Insurance Company 4.5/5 — FBSPL- Fusion Business Solutions (P) Limited has been helping an insurance company streamline a rollover project. The team has been responsible for looking for other markets to place the client's business within. - 25 of 38 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/fbspl-fusion-business-solutions-p/421999) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently commend FBSPL- Fusion Business Solutions (P) Limited for their excellent value for money and competitive pricing. Multiple reviews highlighted that their services fit within clients' budgets while delivering high-quality results. For instance, one client noted that FBSPL's pricing was a decisive factor in their selection, stating it provided a 'good value for cost.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, enabling businesses to allocate resources more efficiently. [Read All Reviews](https://clutch.co/profile/fbspl-fusion-business-solutions-p?verified=true#reviews) - $10,000 to $49,000 (29 reviews) - Less than $10,000 (20 reviews) - $50,000 to $199,999 (7 reviews) #### Completed projects in 3 countries - Canada (7 projects) - United States (76 projects) - England (2 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/fbspl-fusion-business-solutions-p?verified=true#reviews) --- ### [Stellar Staff](https://clutch.co/profile/stellar-staff) #### 4.9 out of 5 star rating (104 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Newport Beach, CA #### Services Provided - Allocation of Expertise by Percentage - 85% Back Office Outsourcing - 15% Recruitment Process Outsourcing #### Company description Stellar Staff is a versatile company specializing in Back Office Services and Business Process Outsourcing with an emphasis on offshore administrative services and remote office support. Overall, 100% of reviews highlight their proficiency in enhancing operational efficiency, adaptability, and cultural alignment with client values. Reviewers consistently praise their technical expertise and dedication, with 70% specifically commending their project management skills and responsiveness. [Visit Website](https://stellarstaff.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 30 reviews mention Back Office Outsourcing Virtual Assistance, Web Mgmt & SMM for Vietnamese Restaurant 5.0/5 — Stellar Staff provided back office support services for a Vietnamese restaurant. They provided customer support, email marketing, SMM, and website management services to improve the client's online presence. - 26 of 30 Back Office Outsourcing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/stellar-staff/292848) #### Experience in 23 industries Stellar Staff has garnered positive feedback across various industries, particularly in areas such as healthcare, fintech, telecommunications, and manufacturing. Clients highlight their expertise in streamlining operations, enhancing customer service, and optimizing back-office processes. The overall sentiment is that Stellar Staff excels in communication, adaptability, and cultural alignment, making them a valuable partner for businesses focused on growth and efficiency. [Read All Reviews](https://clutch.co/profile/stellar-staff?verified=true#reviews) ##### Non-profit Experience Stellar Staff has received positive feedback from non-profit clients for their expertise in providing tailored back-office support that enhances operational efficiency. Clients noted their adaptability, professionalism, and commitment to the mission-driven nature of non-profit work. Stellar Staff's ability to integrate seamlessly with internal teams and manage tasks effectively has allowed organizations to focus on strategic initiatives. Overall, their strong client-centric approach and reliable service make them a valuable partner for non-profits seeking dependable operational support. - 2 reviews for non-profit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistance for Nonprofit (4.5/5, May 9, 2024): Stellar Staff provided virtual assistance for a nonprofit's CEO. The team assisted the client with their day-to-day tasks; their responsibilities included managing the inbox, tours, and tax payments. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/287862) - Back Office Support for Volunteer Organization (5.0/5, May 23, 2025): Stellar Staff provides back office support for a volunteer organization of international trade professionals. The team manages databases, schedules events, distributes newsletters, and tracks participants. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/376556) ##### Education Experience Stellar Staff has demonstrated significant expertise in the Education industry, particularly through their work in enhancing social media presence for clients offering specialized services, such as ABA therapy for children with autism. Clients praise their commitment to quality, timely delivery, and effective communication, resulting in measurable increases in engagement and follower growth. The professional dedication and responsiveness of the team are highlighted as key strengths, making Stellar Staff a strong candidate for educational projects aiming for impactful marketing and outreach. - 2 reviews for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Graphic Design Services for Voice Coaching Company (4.0/5, Apr 17, 2024): Stellar Staff was hired by a voice coaching company to design a series of marketing materials. The team was responsible for pamphlet design funnels, video editing, and a game card design. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/282943) - SMM Services for ABA Therapy Services Company (5.0/5, Apr 29, 2025): Stellar Staff provides SMM services for an ABA therapy services company. The team creates and schedules 15 posts per month across various platforms, including Instagram, Facebook, and LinkedIn. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/370472) ##### Engineering Experience Stellar Staff has received positive feedback from clients in the Engineering industry, particularly for their expertise in data analytics, scheduling, and customer service. Clients commend their strong project management, timely delivery, and responsive communication. The company's rigorous quality control processes enhance client satisfaction, making them a valuable partner for engineering firms seeking reliable support for lab systems and related projects. - 1 review for engineering industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office & Customer Service for Engineering Company (5.0/5, Oct 11, 2024): Stellar Staff provides back-office outsourcing for an engineering company. The team is responsible for scheduling, data entry and analytics, and customer service. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/321677) ##### Pharmaceuticals Experience Stellar Staff has received highly positive feedback from clients in the Pharmaceuticals industry, particularly for their expertise in nuclear medicine and operational support. Their customized Life Sciences Operations Framework significantly streamlined operations while ensuring compliance. Clients noted their ability to adapt quickly to regulatory changes and deliver innovative solutions, enhancing patient access to critical treatments. Overall, Stellar Staff is viewed as a strategic partner capable of providing exceptional value and operational excellence for organizations focused on medical innovation. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Nuclear Medicine Company (5.0/5, Jun 21, 2025): Stellar Staff implemented a customized life sciences operations framework for a nuclear medicine company. The team developed systems for managing the client's cold-chain logistics and batch record management. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/383968) ##### Other Industry Experience Stellar Staff has garnered positive feedback in the Other Industry sector, particularly for their expertise in recruitment and administrative support. Clients praise their ability to enhance candidate experiences and optimize internal workflows, demonstrating a strong alignment with customer values and cultural fit. Their proactive engagement and commitment to ongoing support throughout the hiring journey have led to significant improvements in organizational efficiency and candidate quality, indicating they are a reliable partner for businesses seeking tailored staffing solutions. - 2 reviews for other industry industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Outsourcing & SMM for Staffing Agency (5.0/5, May 7, 2024): A staffing agency has hired Stellar Staff for back-office outsourcing services and social media management. The team handles administrative tasks, creates content schedules, and builds social media content.   [Read Full Review](https://clutch.co/go-to-review/stellar-staff/287110) - Customer Service Outsourcing for Recruitment Agency (5.0/5, Jun 22, 2025): Stellar Staff provided recruitment services for a recruitment agency. The team conducted initial screening interviews, handled inbound inquiries from hiring managers, and implemented a centralized dashboard. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/384137) ##### Other industries Experience Stellar Staff has received positive feedback in the Other Industries sector, demonstrating strong expertise in customer support, process organization, and technical training. Clients noted their ability to integrate seamlessly into existing teams, enhancing communication and operational efficiency. Their proactive approach and dedication to understanding client needs resulted in improved satisfaction and successful project outcomes. Overall, Stellar Staff is recognized for their professionalism and effective collaboration, making them a suitable partner for businesses in diverse industries. - 3 reviews for other industries industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - IT Managed Services for Metal Distributor (5.0/5, May 4, 2024): Stellar Staff helped a metal distributor with their internal processes. They set up remote management solutions and provided an SEO specialist and a WordPress developer. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/286635) - Customer Service Outsourcing for Cybersecurity Company (5.0/5, Jun 22, 2025): Stellar Staff provided customer service outsourcing for a cybersecurity company. They interacted with the client's customers, conducted onboarding sessions, troubleshooted issues, and created guides. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/384135) - Customer Service Outsourcing for Security Consultancy (5.0/5, Jun 22, 2025): Stellar Staff provides ongoing cybersecurity support to a security consultancy. Their work includes managing communications, coordinating with internal and external stakeholders, and providing updates. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/384136) ##### Healthcare Experience Stellar Staff has garnered positive feedback from healthcare clients, particularly in enhancing operational efficiency and ensuring patient confidentiality. Their expertise in developing specialized back-office operations, demonstrated through secure patient management systems and culturally-sensitive billing practices, has had a significant impact on urological and mental health services. Clients commend their exceptional project management and responsiveness to evolving needs, highlighting their unique combination of technical proficiency and empathy, making them a strong candidate for healthcare-focused projects. - 3 reviews for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Mental Health Clinic (3.5/5, Apr 29, 2025): Stellar Staff provides administrative support for a mental health clinic. The team has handled phone calls, marketing, and various business projects. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/370715) - Back Office & Customer Support Outsourcing for Healthcare Company (4.5/5, Apr 29, 2025): Stellar Staff has provided a virtual assistant for a healthcare company to support their administrative and operational needs. They handle various administrative tasks, such as customer support. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/370763) - Back Office Outsourcing for Healthcare Company (5.0/5, Jun 21, 2025): Stellar Staff provided back-office support for a healthcare company. The team developed a patient management system, a scheduling platform, and a billing system, and also trained the staff. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/383994) ##### Medical Experience Stellar Staff demonstrates exceptional expertise in the Medical industry, particularly in medical device manufacturing and revenue cycle management. Clients have praised their comprehensive support frameworks, specialized training in regulatory compliance, and proficient communication skills. The company’s proactive approach to problem-solving and responsiveness has resulted in significant improvements in project timelines and client satisfaction. Overall, Stellar Staff is well-suited for businesses seeking reliable partners in medical manufacturing and customer service. - 2 reviews for medical industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Receptionist for Revenue Cycle Management Company (5.0/5, Aug 2, 2023): A revenue cycle management firm hired Stellar Staff (formerly VA Support Now) to find a virtual receptionist with a medical background. They needed a resource that knew how to take insurance information and navigate a scheduling tool. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/222102) - Customer Service Outsourcing for Medical Device Manufacturer (5.0/5, Jun 21, 2025): Stellar Staff deployed customer support services for a medical device manufacturer. They also trained agents who handled client communications and provided daily production alignment reports. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/383983) ##### Gaming Experience Stellar Staff has demonstrated significant expertise in the Gaming industry by providing tailored support solutions that enhance player engagement and retention. A notable client, Magmic, praised their 'Player-First Support Framework' that effectively scaled operations during peak times, such as a 300% surge in support requests. The company’s agents, who are passionate gamers themselves, ensured responsive and personalized service, leading to positive community interactions and valuable insights that improved game updates. Overall, Stellar Staff is a strong candidate for businesses seeking dedicated support services in the Gaming sector. - 1 review for gaming industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Game Products Firm (5.0/5, Jun 21, 2025): Stellar Staff provided customer support services for a gaming products firm. They built a custom support framework with specialized game-trained agents and multi-channel support systems. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/383978) ##### IT Services Experience Stellar Staff has received positive feedback for their expertise in scaling IT operations while maintaining a people-first culture. Clients appreciate their tailored solutions, such as the 'Data-Centric Operations Framework,' which enhances operational efficiency. Their adaptability and proactive communication fostered seamless collaboration, particularly in complex projects like data governance. Overall, Stellar Staff is recognized for delivering value within budget constraints, making them a strong candidate for businesses seeking reliable IT services with a client-focused approach. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Back-Office IT Solutions Firm (5.0/5, Jun 21, 2025): Stellar Staff provided staff augmentation for a back-office IT solutions firm. The team helped scale the client's operations and implemented a data-centric operations framework for them. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/383961) ##### Manufacturing Experience Stellar Staff has demonstrated significant expertise in the Manufacturing industry by providing essential back-office outsourcing and lead generation services. Clients reported over a 40% increase in inquiries and value collection, showcasing their effective sales support. Their unique blend of expertise and AI technology enhances B2B lead generation. Project management is timely and efficient, with clients noting seamless communication and satisfactory outcomes, indicating that Stellar Staff is a strong candidate for manufacturing businesses seeking reliable support. - 2 reviews for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales & Lead Generation Services for Socks Company (4.5/5, Apr 18, 2025): Stellar Staff provides ongoing sales and lead generation services for a high-performance socks company. The team also handles the client's marketing and ad management efforts. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/368367) - Back-Office & Call Center Services for Manufacturing Co (5.0/5, Jun 11, 2025): Stellar Staff provides back-office outsourcing, business valuation, and call center services for a manufacturing company. The team works on lead generation, sales support, appointment settings, and data entry. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/381144) ##### Software Experience Stellar Staff has received positive feedback for their expertise in providing outsourced customer support and operational services within the Software industry. Clients commend their professionalism, adaptability, and commitment to improving workflows, resulting in faster response times and enhanced operational efficiency. Their proactive project management and ability to align with client needs make them a reliable partner. Overall, the sentiment is highly favorable, indicating Stellar Staff as a strong candidate for businesses seeking operational support in software development. - 4 reviews for software industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Support Services for Software Company (5.0/5, Jul 27, 2023): Stellar Staff (formerly VA Support Now) provides customer support services for a software company. They've provided three support agents tasked with handling customer inquiries and providing customers with technical help. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/220547) - Customer Service Outsourcing for AI-Powered Comms Platform (5.0/5, Mar 28, 2024): An AI-powered communications platform has hired Stellar Staff for customer service outsourcing. The team handles customer support, provides information to new clients, and does data entry, among other tasks. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/278701) - Operational Support for App Studio (5.0/5, May 23, 2025): Stellar Staff provided operational support for an app studio. Their work included content moderation, app store compliance checks, customer query triaging, and user-generated data validation. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/376521) - Outsourced Customer Support for Software Company (5.0/5, Jun 5, 2025): Stellar Staff provides outsourced customer service for a software company. They’ve dedicated two hours to monitoring incoming critical on-call support cases. Now, they provide dedicated consultants. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/379975) ##### Hospitality & leisure Experience Stellar Staff has demonstrated exceptional expertise in the Hospitality & Leisure industry, particularly in enhancing customer support for dynamic platforms like BYHOURS. Clients commend their proactive approach, rapid scalability during peak periods, and seamless integration into company culture. The dedicated team effectively managed customer inquiries and adapted to evolving needs, significantly improving response times and customer satisfaction. Their commitment to personalized service and operational agility positions them as a valuable partner for businesses seeking to elevate their customer experience in this sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Booking Co (5.0/5, Jun 3, 2025): Stellar Staff provided customer support services for a booking company. The team managed all incoming customer queries via email, live chat, and social media for English and Spanish-speaking customers. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/379273) ##### Construction Experience Stellar Staff has demonstrated significant expertise in the Construction industry, particularly in enhancing customer service through effective virtual assistance and social media marketing. Clients highlight their professionalism, strong communication, and successful project management, resulting in increased client bookings and leads. The alignment of company values and a culture fit further solidifies their strength as a partner. Overall, Stellar Staff is well-regarded for their impactful contributions, making them a suitable choice for businesses seeking to enhance operations in the Construction sector. - 2 reviews for construction industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Handyman Co (5.0/5, Apr 18, 2025): Stellar Staff provides virtual assistant services for a handyman company. The team's tasks include answering inbound calls and scheduling client appointments. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/368297) - Social Media Marketing for Chimney Installation Co (4.5/5, May 30, 2025): Stellar Staff provided social media marketing services for a chimney installation company. The team was tasked with generating leads through social media channels. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/378438) ##### Insurance Experience Stellar Staff has received positive feedback from the insurance industry, particularly from Inszone Insurance Services, which highlights their expertise in streamlining back-office operations. Clients appreciate their attention to detail, adaptability to various software platforms, and proactive communication, which have significantly improved operational efficiency and client experience. Their professionalism and commitment to integrating with client teams reinforce their reputation as a reliable partner for insurance agencies seeking to enhance their administrative processes without compromising quality. - 1 review for insurance industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Support for Insurance Services Company (5.0/5, May 30, 2025): Stellar Staff provided back office support for an insurance services company. Their tasks included data entry, document processing, policy issuance tracking, CRM management, and client communication. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/378293) ##### Wellness & Fitness Experience Stellar Staff has received positive feedback within the Wellness & Fitness industry, highlighting their expertise in operational support and customer service enhancement. Clients have praised their attention to detail, effective communication, and ability to seamlessly integrate as an extension of internal teams. Their work led to improved order management and successful event execution, demonstrating significant impact on client satisfaction and operational efficiency. Overall, Stellar Staff is a strong fit for businesses seeking dedicated support in the Wellness & Fitness sector. - 2 reviews for wellness & fitness industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Social Media & Event Marketing for Spa (5.0/5, Apr 24, 2025): Stellar Staff provides social media marketing and virtual assistant services for a spa. The team has created content and managed social media accounts. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/369628) - Back Office Support Services for Home & Bath Products Co (5.0/5, May 30, 2025): Stellar Staff provided back office support for a home and bath products company. Their tasks included processing orders, updating inventory records, providing customer service support, and managing logistics. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/378286) ##### Telecommunications Experience Stellar Staff has received positive feedback from clients in the Telecommunications industry, highlighting their expertise in streamlining operations and enhancing partner satisfaction. Clients appreciated their proactive approach, adaptability, and cultural alignment, which fostered seamless integration with internal teams. Their ability to improve quoting turnaround times and manage complex tasks effectively contributed to measurable operational efficiency. Overall, Stellar Staff is regarded as a reliable partner for companies seeking to optimize their telecommunications processes and enhance customer experiences. - 2 reviews for telecommunications industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Telecom Consulting Firm (5.0/5, Aug 9, 2023): Stellar Staff (formerly VA Support Now) provides back office outsourcing services for a telecommunication consultancy firm. This includes task management, client communication, administrative support, and receptionist duties. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/224112) - Back Office Outsourcing for Telecommunications Company (5.0/5, May 26, 2025): Stellar Staff handles various back office work for a telecommunications company. Their work involves commission tracking, quote validation, contract preparation, and support ticket triage. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/377098) ##### Supply Chain, Logistics, and Transport Experience Stellar Staff has received positive feedback from clients in the Supply Chain, Logistics, and Transport industry, highlighting their expertise in back-office support and technology solutions. Clients appreciate their responsiveness, timely project delivery, and ability to enhance customer service operations, resulting in improved satisfaction scores. Their successful implementation of automated tools, such as chatbots, further exemplifies their impact in optimizing processes. Overall, Stellar Staff is regarded as a reliable partner for organizations seeking efficient solutions in this sector. - 2 reviews for supply chain, logistics, and transport industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Custom Software Dev for Delivery Company (5.0/5, May 15, 2024): Stellar Staff has developed a chatbot and a virtual assistant for a delivery company. They help install and launch the software on Telegram. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/288918) - IT, Customer & Back-Office Support for Transportation Co (5.0/5, May 23, 2025): Stellar Staff provides back-office outsourcing, customer support, and IT-managed services for a transportation company. The team answers customer questions, sets up APOS solutions, and creates templates. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/376806) ##### Nonprofit Experience Stellar Staff has received positive feedback from nonprofit clients, highlighting their expertise in project management, marketing, and graphic design. One client noted the transformative impact of their services, leading to increased social media presence, improved brand image, and enhanced sponsor opportunities. The seamless integration of their staff into nonprofit operations is particularly praised, demonstrating their versatility and ability to drive efficiency. Overall, Stellar Staff is positioned as a valuable partner for nonprofits looking to enhance their impact. - 1 review for nonprofit industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Nonprofit Organization (5.0/5, Apr 30, 2025): Stellar Staff works with a nonprofit organization to handle their SOP creation, marketing, graphic design, and outreach efforts. They also keep track of schedules, screen emails, and set appointments. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/371070) ##### Real estate Experience Stellar Staff has proven to be a valuable partner in the real estate sector, particularly in providing virtual bookkeeping and administrative support. Clients commend their ability to enhance operational efficiency, evidenced by a 100% reduction in bookkeeping backlog and significant time savings for internal staff. Their proactive communication, seamless onboarding, and commitment to understanding business needs are frequently highlighted as strengths, making them a strong fit for real estate firms seeking reliable staffing solutions. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office & Accounting Outsourcing for Real Estate Company (5.0/5, Apr 30, 2025): Stellar Staff provided virtual assistant support for a real estate investment company. The team's resources handled bookkeeping tasks, invoice entry, general ledger upkeep, lead follow-up, and scheduling. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/371031) ##### Advertising & marketing Experience Stellar Staff receives consistently positive feedback in the Advertising & Marketing industry, highlighting their expertise in social media marketing and project management. Clients commend their timely delivery, effective communication, and impressive talent pool that significantly boosts business operations. Notably, one client reported a 200% growth in business, attributing this success to Stellar Staff's support and innovative solutions. Overall, their commitment to customer satisfaction and reliable service makes them a strong candidate for businesses seeking marketing assistance. - 3 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Marketing Assistance for Advertising Firm (5.0/5, Aug 2, 2023): Stellar Staff (formerly VA Support Now) was hired by an advertising firm for their virtual marketing assistance and support. The team is responsible for providing social media strategies and cold-calling prospective clients. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/222097) - Back Office & Sales Support for SMM Agency (5.0/5, Jan 10, 2024): A social media marketing agency has hired Stellar Staff to provide back-office services and support their sales, social media matters, and business operations with daily tasks. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/260451) - Accounting & Graphic Design for Event Production Company (4.5/5, Apr 30, 2025): Stellar Staff provides ongoing accounting and graphic design services for an event production company. The team is responsible for offering support for the client's bookkeeping and creative efforts. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/370936) ##### Contracting Experience Stellar Staff demonstrates strong expertise in supporting contracting companies by enhancing operational efficiency and allowing clients to focus on business growth. Positive feedback highlights their reliable project management, timely deliverables, and effective communication. Clients appreciate the thorough candidate selection process and commend the responsiveness of their staff. Overall, Stellar Staff is positioned as a valuable partner in the contracting industry, capable of meeting diverse administrative needs while delivering quality service. - 1 review for contracting industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Administrative Support for Specialty Contractor (5.0/5, Apr 30, 2025): Stellar Staff provides ongoing administrative support for a specialty contractor. The team handles payroll, accounts payable and receivable, bookkeeping, regulatory administration, scheduling, and other tasks. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/370815) ##### Home Services Experience Stellar Staff has received positive feedback in the Home Services sector, particularly from a roofing company that praised their project management and responsiveness. Clients valued their commitment to customer-centric solutions, flexibility in handling diverse tasks, and effective communication. The virtual assistants demonstrated expertise in CRM systems relevant to roofing, contributing to time savings and organized workflows. Overall, Stellar Staff is positioned as a reliable partner that enhances operational efficiency and meets the unique needs of businesses in the Home Services industry. - 1 review for home services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Roofing Company (5.0/5, Apr 28, 2025): Stellar Staff provides ongoing virtual assistant services for a roofing company. The team manages calendars, travel arrangements, data entry, invoicing, team coordination, email management, and graphic design. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/370387) ##### Beauty & Cosmetics Experience Stellar Staff has demonstrated exceptional expertise in the Beauty & Cosmetics industry, particularly in enhancing administrative efficiency, client communication, and marketing engagement for brands like V.Rich and Company. Clients have noted significant improvements in appointment management, customer satisfaction, and social media engagement, with measurable increases in client retention and sales. The provider's proactive project management and strong communication skills are highly praised, suggesting they are a reliable partner for beauty businesses seeking to scale and optimize their operations. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Administrative Support for Beauty & Wellness Brand (5.0/5, Apr 28, 2025): Stellar Staff provides administrative support for a beauty and wellness brand. The team manages the client's emails, calendar, data entry, customer support, social media, content marketing, and Shopify store. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/370310) ##### HVAC Experience Stellar Staff demonstrates exceptional expertise in the HVAC industry, providing valuable support in managing incoming calls and follow-up on estimates. Clients highlight their professionalism, dependability, and excellent customer service, consistently exceeding expectations. The positive feedback reflects a strong impact on operational efficiency, making Stellar Staff a potential asset for businesses in the HVAC sector seeking reliable and effective support solutions. - 1 review for hvac industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Service for Heating & Cooling Company (5.0/5, Apr 25, 2025): Stellar Staff provides call center services for a plumbing, heating, and cooling company. The team handles overflow calls, reduces hang-up and missed calls, and follows up on unsold estimates. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/369914) ##### Transportation Experience Stellar Staff has received positive feedback from clients in the Transportation industry, particularly for their expertise in providing administrative and executive support to commercial driver's license training organizations. Clients noted significant improvements in operational efficiency, task completion rates, and student engagement due to the proactive approach of their virtual assistants. The team demonstrated strong project management skills, adapting quickly to changing priorities while maintaining clear communication. Overall, their reliability and commitment to tailored solutions position them as a valuable partner for businesses in the Transportation sector. - 2 reviews for transportation industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Back-Office & Customer Service for Truck Training Company (5.0/5, Mar 29, 2024): Stellar Staff provides virtual assistant services for a truck training company. The team is responsible for administrative support, communication management, research and analysis, and customer support. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/278934) - Customer Service & Back Office Outsourcing for Transportation Company (5.0/5, Apr 23, 2025): Stellar Staff provides executive assistance for a transportation company. The team handles the client's customer service and back office processes. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/369368) ##### Food & Beverage Experience Stellar Staff has proven expertise in the Food & Beverage industry, particularly in enhancing productivity for catering businesses. A client from Party Bites Catering praised their effective communication, timely deliverables, and successful management of social media initiatives. The positive feedback highlights Stellar Staff's value in providing a good cultural fit, quality service at competitive pricing, and its ability to relieve administrative burdens, making them a strong candidate for potential clients in the Food & Beverage sector. - 1 review for food & beverage industry - Unknown avg. project cost - Social Media Management for Catering Company (4.5/5, Apr 21, 2025): Stellar Staff provides social media management services for a catering company. The team runs the client's social media accounts and manages their online reviews through specific software. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/368854) ##### eCommerce Experience Stellar Staff has received positive feedback from clients in the eCommerce sector, particularly for their expertise in social media and email marketing campaigns. Clients appreciate the company's strong value for cost, responsiveness, and the effectiveness of their strategies in driving growth. Their ability to manage comprehensive digital marketing tasks, including graphic design and performance monitoring, further solidifies their reputation as a reliable partner for eCommerce businesses looking to enhance brand visibility and engagement. - 1 review for ecommerce industry - Unknown avg. project cost - Email & Social Media Marketing for Uniform Retailer (4.0/5, Apr 18, 2025): Stellar Staff provides social media and email marketing services for a medical apparel retailer. The team is responsible for creating and scheduling social media posts and managing email marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/368403) ##### Dental Experience Stellar Staff has demonstrated expertise in supporting the dental industry, with a notable ability to verify insurance for over 95% of patients effectively. Clients have praised their timely project management, responsiveness, and value for cost, highlighting their strong cultural fit and support in marketing and patient engagement. Overall sentiment reflects satisfaction, indicating their suitability for dental practices seeking reliable operational assistance and enhanced patient interactions. - 1 review for dental industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Finance & Customer Service Outsourcing for Dental Office (5.0/5, Apr 18, 2025): Stellar Staff provides finance and customer service outsourcing services for a dental office. The team verifies patients' insurance, enters information, confirms appointments, and assists with bill payment. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/368369) ##### Information technology Experience Stellar Staff demonstrates significant expertise in providing IT support and content creation services. Clients commend their timely project delivery, proactive communication, and quality of work, particularly highlighting the effectiveness of their staff in administrative roles and copywriting. The overall sentiment reflects satisfaction with the company's responsiveness and professionalism, making Stellar Staff a strong contender for businesses in the Information Technology sector seeking reliable project assistance. - 2 reviews for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Marketing Support & Copywriting for Sales Rep Firm (5.0/5, Mar 13, 2025): Stellar Staff provides marketing support for a sales rep firm, focusing on copywriting. The team writes social media posts, website copy, team bios, content calendars, and scripts. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/359406) - Back Office Outsourcing for Hardware & Software Solutions Co (4.0/5, Apr 3, 2025): Stellar Staff provides administrative and customer support for a computer hardware and software solutions firm. The team manages customer requests and internal and external tickets for the client. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/364621) ##### Financial services Experience Stellar Staff has received positive feedback from clients in the Financial services sector, highlighting their expertise in providing virtual assistance tailored to operational tasks such as underwriting and sales support. Clients commend the company's effective project management, timely delivery, and ability to generate significant increases in warm leads and sales revenue. Overall, the sentiment reflects satisfaction with the quality of virtual assistants and the value for cost, making Stellar Staff a strong contender for businesses seeking reliable support in the Financial services industry. - 3 reviews for financial services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Financial Services Firm (5.0/5, Aug 14, 2023): A financial services firm has hired Stellar Staff (formerly VA Support Now) was hired to provide and manage a team of virtual assistants. These virtual assistants are tasked with conducting cold sales calls. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/225196) - Virtual Assistant Services for Accounting Firm (5.0/5, May 10, 2024): Stellar Staff has provided a virtual assistant for an accounting firm. The assistant has handled a variety of tasks for the client, including web design, logo design, SEO, email marketing, and grant research. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/287904) - Virtual Assistant Services for Financial Services Company (4.0/5, Feb 4, 2025): Stellar Staff have provided virtual assistant services for a financial services company. The team has helped with operational tasks, including onboarding new agents and following up with outstanding sales. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/349084) ##### Arts, entertainment & music Experience Stellar Staff has demonstrated expertise in the Arts, entertainment, and music industry through their successful partnerships with clients like music schools and entertainment companies. Clients appreciate their professionalism, responsiveness, and ability to provide valuable business support, including social media management and operational assistance. Overall, the positive feedback highlights Stellar Staff’s strong alignment with client values, making them a reliable choice for organizations seeking dedicated support to enhance their business operations. - 2 reviews for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Social Media Mgmt & Content Creation for Dance Company (4.5/5, Apr 9, 2024): Stellar Staff provides social media management services for a dance company. The team creates blog articles, manages the client's website, and supports outreach. Stellar Staff provides business consulting. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/281214) - Office Assistant Staffing for Music School (5.0/5, Sep 20, 2024): Stellar Staff provided an office assistant for a music school. The team aimed to find a candidate to help sign up new music students, contact end clients and instructors, schedule classes, and process billing. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/316109) ##### Restaurants Experience Stellar Staff has demonstrated expertise in enhancing social media presence for restaurants, as evidenced by their collaboration with Mauricio's Grill & Cantina. The client praised their professionalism, timely project management, and effective communication. Stellar Staff successfully implemented a tailored social media strategy, showing a clear impact on growth and promotion. Overall, the positive sentiment and strong results suggest that Stellar Staff is a suitable partner for restaurant businesses seeking to improve their social media engagement. - 1 review for restaurants industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Restaurant (5.0/5, May 14, 2024): Stellar Staff handles customer service outsourcing services for a restaurant. They've provided a virtual assistant to help the client grow their social media accounts and online presence. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/288723) ##### Consumer products & services Experience Stellar Staff has demonstrated expertise in supporting clients within the Consumer products & services industry, particularly in streamlining operations for a vegan restaurant. Clients commend their prompt communication, adherence to deadlines, and effective project management. Their assistance in setting up CRMs, launching websites, and producing multimedia content underscores their strength in enhancing client efficiency. Overall, Stellar Staff is well-regarded for delivering high-quality results, making them a strong candidate for businesses seeking support in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing & Web Dev for Vegan Restaurant (5.0/5, May 13, 2024): Stellar Staff provides ongoing back-office outsourcing services for a vegan restaurant. The team has helped the client set up their CRM, build a website and application, and produce a podcast and cooking show. [Read Full Review](https://clutch.co/go-to-review/stellar-staff/288482) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Stellar Staff for their excellent value for money, noting that their pricing aligns well with budgets while delivering high-quality services. For instance, one CEO highlighted that Stellar Staff's pricing fit their budget and provided good value for the cost. Another client emphasized the cost-effectiveness of their virtual assistants, stating they received exceptional talent at a low price. Overall, the sentiment surrounding cost and value is overwhelmingly positive, with clients expressing satisfaction with the return on investment. [Read All Reviews](https://clutch.co/profile/stellar-staff?verified=true#reviews) - $10,000 to $49,000 (21 reviews) - Less than $10,000 (19 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 7 countries - Australia (3 projects) - Canada (2 projects) - France (1 projects) - Germany (3 projects) - South Africa (1 projects) - Spain (2 projects) - United States (44 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/stellar-staff?verified=true#reviews) --- ### [HelpSquad](https://clutch.co/profile/helpsquad) #### 5 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Doylestown, PA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing #### Company description HelpSquad is a Business Process Outsourcing company that specializes in providing 24/7 customer service and virtual office support. Their services, praised by 100% of reviewers, include effective communication, strategic support, and unique reporting. Clients like BigMouthSurvey commend HelpSquad for enhancing revenue growth and reducing customer churn by delivering timely administrative support services. [Visit Website](https://helpsquad.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bundle-bpo) #### Timely Overall, client feedback regarding HelpSquad's timeliness is overwhelmingly positive. Clients consistently report that tasks are completed on time, with one client noting that communication and project management were executed in a timely manner. Another client highlighted HelpSquad's ability to handle inquiries 'in a timely and professional manner,' emphasizing their responsiveness. The sentiment reflects a strong commitment to punctuality and effective communication throughout the project lifecycle. - Customer Service Outsourcing for Medical Company (5.0/5, Aug 1, 2024): HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay. [Read Full Review](https://clutch.co/go-to-review/helpsquad/304600) - Call Center Services for Moving & Storage Company (5.0/5, Feb 13, 2024): Yes, communication and project management was done in a timely fashion. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268656) - Call Center Services for Property Management Company (5.0/5, Dec 10, 2025): Tasks are completed on time and any issues resolved quickly. Team takes feedback with urgency and care. [Read Full Review](https://clutch.co/go-to-review/helpsquad/424826) - Virtual Agent Dev for Omnichannel Support Solutions Co (5.0/5, Feb 22, 2024): HelpSquad delivered exactly what we needed and helped us save time, so I gave them a five out of five. Everything was satisfactory with HelpSquad's project management in terms of delivering on time and within budget. The product enabled us to handle phone calls, emails, and chats during back-to-back meetings, which helped us accomplish more tasks within a day. [Read Full Review](https://clutch.co/go-to-review/helpsquad/270777) - API Integration for Life Science Community (5.0/5, Feb 29, 2024): All deadlines were met during implementation. Since then, the team has been responsive and helpful. [Read Full Review](https://clutch.co/go-to-review/helpsquad/272451) #### 1 review mentions Back Office Outsourcing Customer Service & Sales Support for Survey Kiosk Company 5.0/5 — HelpSquad provides 24/7 customer service to a survey kiosk manufacturer's enterprise-level customers via phone, email, and chat. The team also manages sales executives' calendars and procures prospect lists. - 1 of 1 Back Office Outsourcing reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helpsquad/272611) #### Experience in 9 industries HelpSquad has garnered positive feedback across various industries, including Real Estate, Education, Advertising & Marketing, Medical, Manufacturing, and Software. Clients commend their responsiveness, exceptional customer service, and cost-effectiveness. In Real Estate, they improved guest communication and reduced labor costs. In Education, they provided seamless call center support. In Advertising & Marketing, they successfully increased lead generation. Overall, HelpSquad's expertise and personalized approach make them a strong fit for businesses seeking customer service and support solutions. [Read All Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) ##### Real estate Experience HelpSquad has demonstrated significant expertise in the real estate sector, particularly in residential property management for short-term rentals. Clients appreciate their exceptional communication and the efficiency of their guest services team, which has led to a 25% increase in guest communication hours and a 33% reduction in labor costs. The company's strong alignment with client values and culture, combined with their timely project management, makes them a valuable partner for businesses in the real estate industry. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Property Management Company (5.0/5, Dec 10, 2025): HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. [Read Full Review](https://clutch.co/go-to-review/helpsquad/424826) ##### Education Experience HelpSquad has received positive feedback from clients in the Education industry for their comprehensive support and innovative solutions. Notably, National University highlighted their effective live chat and call center services, which seamlessly integrated with existing systems like Salesforce. Clients appreciate the personalized service and technical expertise provided at a competitive price. The overall sentiment indicates that HelpSquad is a valuable partner for educational institutions seeking to enhance student engagement and operational efficiency. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Staff Aug for Higher Education Institution (5.0/5, Jul 24, 2025): HelpSquad provided live chat and call center staff augmentation for a higher education institution. The team also offered chat analytics and integrated Salesforce into the client's CRM. [Read Full Review](https://clutch.co/go-to-review/helpsquad/393011) ##### Pharmaceuticals Experience HelpSquad has demonstrated strong expertise in the Pharmaceuticals industry, particularly through their successful integration of live chat solutions for Azzur Group. The client praised HelpSquad for their responsiveness and the impactful outcomes, including increased lead generation and enhanced customer communication. The consistent project delivery and support reflect HelpSquad's capabilities in catering to the specific needs of the life sciences sector, making them a suitable partner for businesses seeking reliable support in this industry. - 1 review for pharmaceuticals industry - 1 review is 5 stars - Less than $10,000 avg. project cost - API Integration for Life Science Community (5.0/5, Feb 29, 2024): A life science community has hired HelpSquad for API integration. The team is helping the client integrate HelpSquad live chat into the client's websites. [Read Full Review](https://clutch.co/go-to-review/helpsquad/272451) ##### Business services Experience HelpSquad has demonstrated strong expertise in the Business services sector by effectively developing virtual assistants to enhance customer support operations. Clients commend their ability to understand specific needs and deliver solutions that save time and improve efficiency. Overall sentiment reflects high satisfaction with project management, timely delivery, and a collaborative approach, making HelpSquad a reliable partner for businesses seeking to streamline customer interactions. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Agent Dev for Omnichannel Support Solutions Co (5.0/5, Feb 22, 2024): An omnichannel support solutions company hired HelpSquad for virtual assistant development. Based on the client's needs, the team created a virtual assistant to attend phone calls, emails, and live chats. [Read Full Review](https://clutch.co/go-to-review/helpsquad/270777) ##### Advertising & marketing Experience HelpSquad has demonstrated expertise in the Advertising & marketing industry, particularly in lead generation and customer engagement. Clients have highlighted their impressive customer service and effective 24/7 live chat management, resulting in measurable outcomes such as a consistent increase in leads. With a strong alignment of company values and culture, HelpSquad is well-regarded for their responsiveness and project management, making them a viable option for businesses seeking to enhance their marketing efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Conversion Optimization for Digital Marketing Agency (5.0/5, Nov 18, 2024): A digital marketing agency hired HelpSquad to increase leads and communicate with customers. The team manages the client's live chat on their website 24/7. [Read Full Review](https://clutch.co/go-to-review/helpsquad/331803) ##### Medical Experience HelpSquad has demonstrated strong expertise in the Medical industry by effectively managing website chats and customer service for clients. Feedback highlights their timely and professional handling of inquiries, as well as their adaptability and willingness to accommodate changes rapidly. The positive sentiment from clients, who appreciate HelpSquad's alignment with company values and efficient project management, indicates that they are a reliable partner for medical businesses seeking enhanced customer engagement. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Medical Company (5.0/5, Aug 1, 2024): HelpSquad has been hired by a medical company to manage their customer service. The team is tasked with responding to chat inquiries, speaking to leads, creating records, and answering any customer questions. [Read Full Review](https://clutch.co/go-to-review/helpsquad/304600) ##### Consumer Products Experience HelpSquad has demonstrated strong expertise in the Consumer Products industry, particularly through its partnership with Mason Bottle. The company effectively enhanced customer service with 24/7 live chat, resulting in a 25% increase in conversion rates and a 15% decrease in abandoned carts. Clients appreciate HelpSquad's responsiveness and alignment with company values, indicating a solid value proposition and commitment to customer centricity, making them a suitable partner for businesses in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Live Chat Support Services for Consumer Products Company (5.0/5, Jul 30, 2024): HelpSquad provides live chat support services for a consumer products company. The team provides round-the-clock customer service through the client's website and addressed concerns professionally.  [Read Full Review](https://clutch.co/go-to-review/helpsquad/304085) ##### Manufacturing Experience HelpSquad has demonstrated expertise in the Manufacturing industry by providing comprehensive support for customer service and sales operations. Clients have praised their ability to improve product development and revenue growth while maintaining low customer churn. The dedicated account management and effective reporting systems have been highlighted as key strengths, ensuring responsive service and transparency. Overall, HelpSquad's capabilities make them a valuable partner for manufacturing firms seeking enhanced operational efficiency and customer engagement. - 1 review for manufacturing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service & Sales Support for Survey Kiosk Company (5.0/5, Mar 1, 2024): HelpSquad provides 24/7 customer service to a survey kiosk manufacturer's enterprise-level customers via phone, email, and chat. The team also manages sales executives' calendars and procures prospect lists. [Read Full Review](https://clutch.co/go-to-review/helpsquad/272611) ##### Software Experience HelpSquad, LLC demonstrates strong expertise in the Software industry, as evidenced by their ability to increase leads by 25% for clients. They are praised for their attentiveness, timely project delivery, and ability to tailor solutions to specific client needs. Their high ratings and referrals highlight their value and effectiveness, making them a promising choice for businesses seeking reliable support in lead generation and customer engagement. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Software Company (5.0/5, Feb 14, 2024): HelpSquad, LLC provided call center services for a software company. Their responsibilities included providing a sales representative to answer calls after hours and assist in initial leads gathering. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268861) ##### Supply Chain, Logistics, and Transport Experience HelpSquad demonstrates strong expertise in the Supply Chain, Logistics, and Transport industry, as evidenced by their effective support for clients like New Horizon Movers. The company excels in improving booking rates, achieving a closing-to-bookings conversation rate over 35%. Clients appreciate HelpSquad's responsiveness and timely communication, highlighting their value for cost and cultural fit. Overall, HelpSquad is positioned as a reliable partner for businesses seeking to enhance their operational efficiency in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Moving & Storage Company (5.0/5, Feb 13, 2024): HelpSquad, LLC provides call center services for a moving and storage company. HelpSquad, LLC's sales representative team assists the client with cold calling and managing warm leads. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268656) ##### Healthcare Experience HelpSquad, LLC has demonstrated strong expertise in the Healthcare sector, particularly in virtual assistant services for dental practices. Clients commend their responsiveness, attentiveness to detail, and ability to streamline operations, significantly improving appointment scheduling and billing processes. The impact of their services is evident, with measurable outcomes such as increased collections and enhanced patient access. Overall, HelpSquad is highly recommended for Healthcare businesses seeking efficient support solutions. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry (5.0/5, Feb 12, 2024): HelpSquad, LLC provides ongoing virtual assistant services for a dental clinic. The goal is to alleviate the client's internal staff workload. This includes inbound/outbound calls, billing, and data entry. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268247) #### 3 fixed price Back Office Outsourcing packages Virtual Assistant Hourly Service Hire virtual assistants for your business for as low as $7.50 per hour. HelpSquad VAs can handle any type of role from customer service to bookkeeping and social media marketing. Whether part-or full-time and 1 VA or 100, HelpSquad will find incredible talent to fit your needs. The prices below are starting points of any outsourcing discussion. --- ### [Fusion CX](https://clutch.co/profile/fusion-cx) #### 4.6 out of 5 star rating (16 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Call Center Services - 30% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Fusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions. [Visit Website](https://www.fusioncx.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch_profile) #### Exceeds expectations Fusion CX has consistently exceeded client expectations, as highlighted by a review from a senior executive at OYO. The client noted Fusion's dedication and effective collaboration, emphasizing their problem-solving attitude. This positive sentiment reflects a strong partnership and satisfaction with the project's outcomes, despite a suggestion for more technology-driven reporting solutions. - Call Center Services for Hospitality Company (4.5/5, Jun 6, 2022): One of the most dedicated partner we have worked with across multiple vendors. Fusion has always exceeded our expectations. [Read Full Review](https://clutch.co/go-to-review/fusion-cx/21701) #### Experience in 7 industries Fusion CX has demonstrated strong expertise across various industries, including Retail, Business Services, Hospitality & Leisure, Manufacturing, Telecommunications, Information Technology, and others. Clients praise their ability to enhance customer experience, streamline workflows, and reduce operational costs. In Retail and Business Services, feedback highlights impressive responsiveness and problem-solving skills. The Hospitality sector commends their efficiency in handling high call volumes, while Manufacturing clients appreciate their competitive pricing. Overall, the sentiment is overwhelmingly positive, indicating Fusion CX's ability to meet diverse industry needs effectively. [Read All Reviews](https://clutch.co/profile/fusion-cx?verified=true#reviews) ##### Retail Experience Fusion CX has demonstrated significant expertise in the Retail industry, particularly through their effective order-taking and complaint-handling services. Clients have reported remarkable improvements in customer experience, leading to doubled sales. The company's dedication, including operations during holidays, highlights their strengths in reliability and commitment. Overall, their ability to manage high volumes of calls and enhance customer engagement positions Fusion CX as a valuable partner for Retail businesses seeking to elevate their customer service capabilities. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Order & Complaint Management Support for Delivery App Co (5.0/5, Jul 5, 2022): Fusion BPO Services provides order processing and complaint management support for a delivery app company. The team manages 6000 calls monthly.  [Read Full Review](https://clutch.co/go-to-review/fusion-cx/148760) ##### Business services Experience Fusion CX stands out in the Business services industry for its exemplary call center operations, as highlighted by a client from OYO, a leading hospitality company in India. The firm's structured recruitment and commitment to exceeding expectations demonstrate its expertise and problem-solving capabilities. Overall, clients appreciate their streamlined workflows and dedication, though there is room for enhancement in technological reporting solutions. This positions Fusion CX as a strong candidate for businesses seeking reliable and effective service partners. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Hospitality Company (4.5/5, Jun 6, 2022): Fusion BPO Services is providing call center services for a hospitality company. They consider the client’s technical and commercial needs when hiring resources.   [Read Full Review](https://clutch.co/go-to-review/fusion-cx/21701) ##### Information technology Experience Fusion CX has received positive feedback for their expertise in lead generation within the Information Technology sector. Clients highlight their excellent quality of work, cost-effectiveness, and strong personnel as key strengths. The sentiment expressed in reviews indicates high satisfaction, with clients noting that Fusion CX effectively saves time and resources, making them a valuable partner for businesses seeking IT solutions. - 1 review for information technology industry - 1 review is 5 stars - $10,000,000 + avg. project cost - Lead Generation for IT Company (5.0/5, Dec 22, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/36988) ##### Manufacturing Experience The company has demonstrated a strong capacity to support the Manufacturing industry, particularly in reducing operational costs. Clients commend their competitive pricing and effective outbound services, citing substantial savings and efficient handling of sales calls and customer issues. Overall, the sentiment is positive, reflecting a reliable partner capable of delivering valuable solutions tailored to manufacturing needs. - 1 review for manufacturing industry - $50,000 – $199,999 avg. project cost - Lead Generation for Small Manufacturer (4.0/5, Aug 18, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/137520) ##### IT Services Experience Fusion CX demonstrates strong capabilities in IT services, particularly in customer support and outbound services. Clients appreciate their diverse offerings, including technical support and lead generation, which enhance operational efficiency and customer retention. Noteworthy strengths include effective communication, problem-solving skills, and a professional workforce with significant experience. Overall sentiment is positive, with clients reporting substantial time and cost savings, indicating that Fusion CX is a reliable partner for businesses seeking comprehensive IT service solutions. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - IT Services Lead Generation (5.0/5, Aug 18, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/137353) ##### Nonprofit Experience The feedback from nonprofit clients highlights the provider's exceptional expertise in lead generation and outbound services, which are crucial for maximizing donations and member engagement. Clients appreciate the provider's reliability, efficiency, and cost-saving capabilities, noting significant time and financial benefits. Overall, the sentiment is highly positive, with strong recommendations for their services, making them a suitable partner for nonprofits seeking to enhance their outreach and client relations. - 1 review for nonprofit industry - $10,000 – $49,000 avg. project cost - Lead Generation for Nonprofit (4.0/5, Aug 14, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/137420) ##### Telecommunications Experience The company demonstrates robust expertise in the Telecommunications industry, particularly in providing secure and efficient inbound and outbound voice services. Clients commend their high-quality service, responsibility, and fast response times, noting significant time and cost savings. With positive feedback indicating no areas for improvement, potential clients can feel confident that this provider is a strong fit for enhancing their telecommunications needs. - 1 review for telecommunications industry - Unknown avg. project cost - Lead Generation Services for Telecommunications Company (4.5/5, Aug 14, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/137325) ##### Hospitality & leisure Experience The provider has demonstrated significant expertise in the Hospitality & leisure industry by effectively managing outbound services, allowing clients to streamline operations and reduce costs. One client reported substantial time savings of 120 hours monthly and a labor cost reduction of approximately $4,000. The positive sentiment reflects the provider's ability to enhance customer experiences by addressing common service issues, although there's room for improvement in pricing structures. Overall, they are well-suited for businesses seeking efficient operational support. - 1 review for hospitality & leisure industry - Less than $10,000 avg. project cost - Call Overflow & Screening Support for Hospitality Company (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/25214) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Fusion CX as offering competitive pricing and good value for money. For instance, one client highlighted that their services saved them approximately $4,000 in labor costs monthly, while another noted they provide affordable rates covering a wide range of services. However, some feedback indicated that pricing could be improved further, suggesting a desire for a more transparent pricing structure. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the financial savings and quality of service. [Read All Reviews](https://clutch.co/profile/fusion-cx?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 2 countries - India (2 projects) - United States (6 projects) [View Reviews](https://clutch.co/profile/fusion-cx?verified=true#reviews) --- ### [VSynergize](https://clutch.co/profile/vsynergize) #### 4.6 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 10% Generative AI - 20% Robotics Process Automation #### Company description VSynergize is a sales outsourcing and telemarketing company that excels in delivering tailored sales strategies and call center services. Across multiple reviews, the company is praised for its effective project management, with over 80% of clients noting increased sales and lead generation. Clients appreciate their deep industry understanding and responsiveness, although some suggest more frequent progress updates could enhance their service. [Visit Website](https://vsynergize.com/) #### Easy to reach Clients have consistently praised VSynergize for their accessibility and responsiveness. One client noted that they received a reply in less than an hour after initial contact, highlighting the company's commitment to communication. Additionally, feedback emphasized the seamless workflow and real-time updates provided by the team, which contributed to a highly effective collaboration. Overall, the sentiment regarding ease of communication with VSynergize is overwhelmingly positive, reinforcing their reputation as a reliable partner. - Sales Development Services for Research Company (5.0/5, Jun 10, 2020): They have an outstanding workflow — the process I have been through with this team has been seamless. I always know real time what is going on with their efforts and opportunities they push my way. Extremely responsive to any questions I have. [Read Full Review](https://clutch.co/go-to-review/vsynergize/108473) #### Experience in 4 industries VSynergize has demonstrated robust expertise across various industries including food, information technology, telecommunications, and consulting. Clients from the food sector praised their deep industry knowledge and attention to detail, yielding a significant increase in sales. In IT, they effectively scaled sales development resources, achieving a high volume of qualified leads. Telecommunications firms reported strong teamwork and new business generation capabilities. Overall, feedback indicates that VSynergize excels in sales outsourcing and customer engagement, making them a strong candidate for companies in these sectors. [Read All Reviews](https://clutch.co/profile/vsynergize?verified=true#reviews) ##### Publishing Experience VSynergize demonstrates strong expertise in the Publishing industry through their tailored sales strategies and effective market analysis. Clients have noted their commitment to quality and responsiveness, leading to significant improvements in sales revenue. Their deep understanding of industry dynamics positions them as a capable partner for businesses seeking to expand their reach and enhance customer satisfaction. Overall, client feedback reflects a positive sentiment towards their performance and impact, making VSynergize a valuable choice for Publishing industry projects. - 1 review for publishing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing for Food Company (5.0/5, Jul 24, 2023): VSynergize was hired to manage sales outsourcing for a food company. They performed market analysis, created sales strategies, and monitored and managed the sales team. [Read Full Review](https://clutch.co/go-to-review/vsynergize/219150) ##### Consulting Experience VSynergize has demonstrated significant expertise in the Consulting industry, particularly in sales optimization and lead generation. Clients commend their strong project management, timely delivery, and commitment to understanding business needs, which fosters effective, customized solutions. A notable outcome includes a 35% increase in sales within six months of collaboration. Overall, sentiment is positive, indicating that potential clients seeking tailored consulting services may find VSynergize a suitable partner for their projects. - 1 review for consulting industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing & Call Center Support for Consulting Firm (5.0/5, Jul 20, 2023): To acquire more leads, a consulting firm hired VSynergize for their sales outsourcing and call center services. The team reached out to potential customers, handled customer inquiries, and provided support. [Read Full Review](https://clutch.co/go-to-review/vsynergize/218269) ##### Telecommunications Experience VSynergize has demonstrated strong expertise in the Telecommunications industry, particularly in outbound services and telemarketing solutions. Clients have praised the company's stable and effective teamwork, highlighting significant savings in both time and costs. The provider's ability to generate new business and address customer issues has been positively noted, making VSynergize a suitable choice for companies seeking reliable support in their telecommunications efforts. - 1 review for telecommunications industry - $10,000 – $49,000 avg. project cost - Telemarketing Solutions for Telecommunications Service (3.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/vsynergize/25249) ##### Transportation Experience VSynergize has demonstrated significant expertise in the Transportation industry, focusing on improving operational efficiency through their outbound services. Clients have praised their ability to enhance employee roles, saving both time and costs. Overall sentiment reflects high satisfaction, with testimonials highlighting their reliability and ease of use. This indicates that VSynergize may be an excellent fit for businesses seeking to optimize customer outreach and operational processes in the Transportation sector. - 1 review for transportation industry - Less than $10,000 avg. project cost - Appointment Setting for Transportation Company (4.5/5, Aug 16, 2017): [Read Full Review](https://clutch.co/go-to-review/vsynergize/137300) ##### Other Industry Experience VSynergize demonstrates significant expertise in outbound services, particularly within the Other Industry sector. Clients report enhanced operational efficiency and commend the company’s adherence to specific guidelines. Their customer support is highlighted as a key strength, contributing to a seamless service experience. Overall, feedback reflects a positive sentiment, with clients appreciating the time and cost savings achieved through collaboration, making VSynergize a strong candidate for businesses seeking reliable outbound solutions. - 1 review for other industry industry - $50,000 – $199,999 avg. project cost - Customer Verification for Department Vice President (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/vsynergize/137879) ##### Information technology Experience VSynergize demonstrates strong expertise in the Information Technology sector, particularly in sales development and lead generation. Clients praise their prompt communication, effective workflows, and ability to deliver qualified leads, resulting in measurable successes. Their global outreach and balanced pricing strategy further enhance their appeal. Overall, the positive sentiment from clients indicates that VSynergize is a reliable partner for businesses seeking to accelerate their sales efforts in the IT industry. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Development Services for Research Company (5.0/5, Jun 10, 2020): VSynergize offered sales and marketing support, including creating messaging for an email campaign, researching a target market, as well as conducting calls and scheduling appointments with a list of contacts. [Read Full Review](https://clutch.co/go-to-review/vsynergize/108473) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have expressed a positive sentiment regarding VSynergize's cost-effectiveness, noting that while they are not the cheapest option available, their pricing structure is designed with client needs in mind, providing good value for money. One client highlighted that their proposal was appealing compared to competitors, stating, "They weren’t the cheapest, but they weren’t the most expensive." Another client mentioned significant savings, estimating a monthly reduction of nearly $15,000, underscoring the company's ability to deliver substantial financial benefits. [Read All Reviews](https://clutch.co/profile/vsynergize?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 2 countries - Türkiye (1 projects) - United States (5 projects) [View Reviews](https://clutch.co/profile/vsynergize?verified=true#reviews) --- ### [IdeasUnlimited](https://clutch.co/profile/ideasunlimited) #### 5 out of 5 star rating (100 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sugar Land, TX #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% Translation - 10% Transcription #### Company description IdeasUnlimited is a comprehensive Business Process Outsourcing (BPO) firm offering virtual assistant and administrative support services. Their clients consistently praise their adaptability, professionalism, and excellent communication skills. With a 100% satisfaction rate across various sectors, IdeasUnlimited excels in tasks such as data management, customer service, and back-office solutions, leading to increased operational efficiency and client satisfaction. [Visit Website](http://www.ideasunlimitedonline.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Accommodating The feedback regarding IdeasUnlimited's accommodating nature is overwhelmingly positive. Clients have praised their ability to adapt to business challenges and provide exceptional service. One client noted their 'magical ability to accommodate business difficulties,' while another highlighted their responsiveness and immediate assistance to any requests. The consistent delivery of services on time further underscores their commitment to meeting client needs. Overall, IdeasUnlimited is recognized as a dependable partner who excels in fostering collaboration and ensuring client satisfaction. - Business Operations Services for Crowdfunding Company (5.0/5, Feb 24, 2024): What stands out most about them is their magical ability to accommodate business difficulties, demonstrating a top-notch level of service that surpasses expectations. This unique capability sets them apart and reinforces the confidence we have in their partnership. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/271127) - Bilingual Call Center Services for Wellness Company (5.0/5, Jun 24, 2023): They were quite accommodating to our demands, responding right away to any queries or requests for more assistance throughout the cooperation. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211440) #### 1 review mentions Medical Billing Services Medical Billing Services Experience IdeasUnlimited has received overwhelmingly positive feedback in the Medical Billing Services sector, with clients noting a significant reduction in claim errors and improved cash flow. 100% of reviewers highlighted the company's quick adaptation to existing billing processes and their attentive communication. Clients appreciated the timely delivery and responsiveness of the team, with many emphasizing their alignment with company values. Overall, the sentiment is highly favorable, reflecting their expertise and impact in enhancing operational efficiency for healthcare providers. - 1 of 1 Medical Billing Services reviews is 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/ideasunlimited#review-402175) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive IdeasUnlimited as providing excellent value for money, often citing their competitive pricing and quality of service. For instance, one client praised the 'good value for cost' when selecting IdeasUnlimited, while another noted that the service 'pays for itself' through improved customer handling. Overall, feedback indicates strong satisfaction with the cost-effectiveness and reliability of their services, with many clients stating they have seen measurable improvements in efficiency and customer satisfaction. [Read All Reviews](https://clutch.co/profile/ideasunlimited?verified=true#reviews) - $10,000 to $49,000 (32 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (3 reviews) #### Very responsive IdeasUnlimited is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Outsource and Save](https://clutch.co/profile/outsource-save) #### 5 out of 5 star rating (8 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Outsource and Save is a business process outsourcing company that provides comprehensive Back Office Services, including telemarketing, data entry, and administrative support. Clients highlight their cost-effective solutions, exceptional customer support, and effective project management, with 100% of reviewers praising their affordability and responsiveness. This has resulted in improved business operations and increased customer satisfaction. [Visit Website](https://outsourceandsave.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Understands their clients' needs The feedback regarding Outsource and Save indicates a strong understanding of client needs, with clients highlighting their effective communication and responsiveness. One client praised their onboarding manager, Amabia, for her proactive approach in maintaining service quality and addressing concerns promptly. Clients noted significant improvements in customer service metrics, such as reduced hold times and positive survey results. Overall, the sentiment reflects satisfaction with their tailored solutions and expertise in complex administrative functions. - Call Center Services for Management Service Organization (5.0/5, Apr 13, 2022): I am impressed by their medical knowledge and how well they understand complicated administrative functions. It was also a pleasant experience to going through their onboarding process. [Read Full Review](https://clutch.co/go-to-review/outsource-save/15861) #### 2 reviews mention Back Office Outsourcing Telemarketing & Data Entry Outsourcing for Manufacturing Co 5.0/5 — Outsource and Save provides B2B telemarketing services for a manufacturing company. The team performs customer support, data entry records, and order-taking processes. - 2 of 2 Back Office Outsourcing reviews are 5 stars - 2 new reviews for Back Office Outsourcing in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/outsource-save/304661) #### Experience in 7 industries Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions. [Read All Reviews](https://clutch.co/profile/outsource-save?verified=true#reviews) ##### Manufacturing Experience Outsource and Save has demonstrated exceptional expertise in the Manufacturing industry, particularly in the creation of custom prosthetic and orthotic devices. Their telemarketing and back-office support have significantly enhanced client outreach and operational efficiency for businesses like Bright Light Fabrications. Clients commend their responsiveness, budget-friendly services, and effective project management, leading to improved sales and customer satisfaction. Overall, their ability to deliver high-quality support makes them a strong candidate for manufacturing businesses seeking operational enhancement. - 1 review for manufacturing industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Telemarketing & Data Entry Outsourcing for Manufacturing Co (5.0/5, Aug 1, 2024): Outsource and Save provides B2B telemarketing services for a manufacturing company. The team performs customer support, data entry records, and order-taking processes. [Read Full Review](https://clutch.co/go-to-review/outsource-save/304661) ##### Financial services Experience Outsource and Save has demonstrated strong expertise in the Financial services industry, particularly in commercial and residential real estate financing. Clients report significant growth in earnings and client retention rates exceeding 90%. The firm's alignment with client values and proactive communication enhances their effectiveness. Positive feedback highlights their professionalism and integration into clients' operations, making them a valuable partner for businesses seeking to scale in the financial sector. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Campaign Dev & Client Outreach for Real Estate Financing Co (5.0/5, Aug 1, 2024): Outsource and Save has been hired by a real estate financing company to provide existing and new client outreach services. The team has also developed campaigns, aiming to increase the client's earnings. [Read Full Review](https://clutch.co/go-to-review/outsource-save/304657) ##### Consumer products & services Experience Outsource and Save has demonstrated significant expertise in the Consumer products & services industry, particularly in operational logistics and staff management for companies like Pick N Drop Laundry. Clients praise their affordable pricing, effective communication, and the ability to streamline processes, leading to heightened customer satisfaction and operational efficiency. Their bilingual staffing solutions have notably expanded client service capabilities, making them a strong fit for businesses seeking reliable and adaptable support in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staff Hiring Services for Laundry Company (5.0/5, Aug 1, 2024): Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery logistics. [Read Full Review](https://clutch.co/go-to-review/outsource-save/304437) ##### Consulting Experience Outsource and Save has received positive feedback within the Consulting industry for their expertise in lead management and appointment setting. Clients appreciate their diligence and strong communication, emphasizing the effectiveness of their workflow and adaptability to client needs. The company's ability to alleviate workload through meticulous follow-ups and appointment scheduling showcases their impact, making them a suitable choice for businesses seeking reliable consulting support. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - BPO Services for Franchise Consulting Company (5.0/5, Apr 27, 2022): Outsource and Save provided BPO services for a franchise consulting company. They used a CRM for data entry and followed up with sales calls, emails, and texts to set an appointment with the client. [Read Full Review](https://clutch.co/go-to-review/outsource-save/16813) ##### Human Resources Experience Outsource and Save has garnered positive feedback in the Human Resources industry, particularly for their effective sales and recruitment support during challenging times. Clients appreciate their thorough intake process, excellent customer service, and the ability to deliver tangible results, such as a 60% profit increase. Their expertise in aligning workflows and processes demonstrates a strong commitment to client needs, making them a suitable partner for businesses seeking HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales & Recruitment for Staffing & Recruiting Company (5.0/5, Apr 13, 2022): Outsource and Save provided recruiting and sales services for a staffing and recruiting company. They presented a service agreement that outlined logistics and assisted the client's in reopening the business. [Read Full Review](https://clutch.co/go-to-review/outsource-save/15862) ##### Healthcare Experience Outsource and Save has received positive feedback from healthcare clients, highlighting their expertise in administrative management and customer service optimization. Clients noted a significant improvement in patient satisfaction and operational efficiency, with one client reporting a 70% reduction in payroll costs. Their proactive communication and ability to tailor services to specific needs were also praised. Overall, the sentiment reflects their strong impact in the healthcare sector, making them a suitable choice for organizations seeking effective outsourcing solutions. - 2 reviews for healthcare industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Management Service Organization (5.0/5, Apr 13, 2022): Outsource and Save provides telephone operator and customer service for a management service organization. The tasks include inbound and outbound scheduling, insurance verification, and communication services. [Read Full Review](https://clutch.co/go-to-review/outsource-save/15861) - Administrative Support for Prosthetic and Orthotic Provider (5.0/5, Apr 13, 2022): Outsource and Save provides administrative support to a prosthetic and orthotic medical provider. They're responsible for incoming data entry, account updates, processing, and case tracking, among other things. [Read Full Review](https://clutch.co/go-to-review/outsource-save/15863) ##### Construction Experience Outsource and Save has received positive feedback from clients in the Construction industry, particularly in plumbing services. Clients appreciated the company's ability to manage high volumes of calls, coordinate jobs efficiently, and reduce payroll costs by over 68%. Their training and operational support were highlighted as key strengths, ensuring seamless integration without noticeable accents. This expertise in remote management and cost efficiency makes them a strong candidate for businesses seeking reliable outsourcing solutions in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Plumbing Company (5.0/5, Apr 13, 2022): A plumbing company hired Outsource and Save for call center services. They handled inbound and outbound calls for appointment booking, end client’s concerns, property management, quotations, and bookkeeping.  [Read Full Review](https://clutch.co/go-to-review/outsource-save/15860) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery. [Read All Reviews](https://clutch.co/profile/outsource-save?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [Welsend](https://clutch.co/profile/welsend) #### 4.9 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Wei Fang Shi, China #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 10% CRM Consulting and SI - 50% Customer Service Outsourcing #### Company description Welsend is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support. They consistently deliver high-quality service, with reviews praising their superior project management and professionalism. Approximately 80% of reviews highlight their effective staffing solutions, although some suggest improvement in hiring capabilities. The company is noted for its reliable Remote Office Support and Offshore Back Office solutions. [Visit Website](https://www.welsend.com) #### 2 reviews mention Back Office Outsourcing Call Center Services for Airline 5.0/5 — Welsend had sent 300 staff members to provide call center services for an airline. These included project managers, operation managers, floor supervisors, team managers and more.  - 2 of 2 Back Office Outsourcing reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/welsend/13201) #### Experience in 5 industries Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors. [Read All Reviews](https://clutch.co/profile/welsend?verified=true#reviews) ##### Telecommunications Experience Welsend has demonstrated substantial expertise in the Telecommunications industry, specifically in enhancing sales and customer engagement. Their meticulous project management resulted in a 10% monthly sales increase and a 90% issue resolution rate within 48 hours. Clients appreciate Welsend's flexibility, attention to detail, and responsiveness to evolving project needs, making them a strong candidate for telecommunications businesses seeking to improve service delivery and customer satisfaction. - 1 review for telecommunications industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Telecommunications Company (5.0/5, Dec 11, 2023): Welsend provides ongoing call center services for a telecommunications company. The team is responsible for call activity reports, sales data, training, and QC reporting. [Read Full Review](https://clutch.co/go-to-review/welsend/255153) ##### Government Experience Welsend has demonstrated exceptional expertise in supporting government services, particularly in providing 24/7 contact center operations. Their professionalism, operational efficiency, and commitment to service have garnered positive feedback, emphasizing their role as an integral extension of government hotline teams. Clients appreciate their dedicated agents' tireless efforts and caring approach, highlighting Welsend's strong alignment with the unique requirements of the government sector. Overall, their established presence and adaptability make them a solid choice for potential government clients. - 1 review for government industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Government Hotline Team (5.0/5, Mar 4, 2022): A government hotline team has collaborated with Welsend for call center services. The team provides 24-hour customer service support and is responsible for a particular hotline to professionally handle traffic.  [Read Full Review](https://clutch.co/go-to-review/welsend/12587) ##### Transportation Experience Welsend has received positive feedback from clients in the Transportation industry, emphasizing their expertise in customer service solutions. One client highlighted their role in stabilizing customer service operations for a bike-sharing business, noting superior delivery and a competent management team. The company's ability to meet staffing requirements and quality objectives has been particularly praised, making them a reliable partner for ongoing projects. Areas for improvement include hiring capabilities, but overall sentiment remains highly favorable. - 1 review for transportation industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service Team Support for Bike Share Company (5.0/5, Mar 3, 2022): Welsend has provided customer service team support services for a bike share company. They've handled operations, training, and quality management. [Read Full Review](https://clutch.co/go-to-review/welsend/12466) ##### Manufacturing Experience Welsend has demonstrated strong expertise in supporting manufacturing clients, effectively addressing challenges such as staffing balance and cost efficiency. Clients commend Welsend for their professionalism, project management capabilities, and responsiveness to feedback. Their ability to provide flexible solutions during peak seasons and maintain ongoing relationships highlights their impact in the manufacturing sector. Overall, Welsend is viewed as a reliable partner, though there is room for improvement in service level management. - 2 reviews for manufacturing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Post-Sales Team Customer Support for Electronics Company (4.0/5, Feb 15, 2022): Welsend provides post-sales services for an electronics company. This includes email, SMS, and phone support. [Read Full Review](https://clutch.co/go-to-review/welsend/11331) - Staffing Support & Analytics for Manufacturing Company (5.0/5, Feb 15, 2022): Welsend provides staffing and data analytics services for an electronics manufacturing company. They have provided the support resources and a management team that handles 30 agents. [Read Full Review](https://clutch.co/go-to-review/welsend/11332) ##### Hospitality & leisure Experience Welsend has received positive feedback from clients in the Hospitality & leisure industry, particularly for their professionalism, rapid execution, and high-quality service. A general manager from HRS Group praised their expertise in technical support and effective communication, which contributed to a smooth implementation of crucial services. Clients appreciate Welsend's competent management and the overall value they provide, making them a strong candidate for businesses seeking reliable partners in the Hospitality & leisure sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Outbound Call Support for Hotel Chain (5.0/5, Feb 15, 2022): Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. [Read Full Review](https://clutch.co/go-to-review/welsend/11330) #### 4.2 out of 5.0 rating for cost What Clients Have Said Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions. [Read All Reviews](https://clutch.co/profile/welsend?verified=true#reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 2 countries - China (5 projects) - Germany (1 projects) [View Reviews](https://clutch.co/profile/welsend?verified=true#reviews) --- ### [Kantipur Management Private Limited](https://clutch.co/profile/kantipur-management-private) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees #### Services Provided - Allocation of Expertise by Percentage - 4% Accounting - 29% Back Office Outsourcing - 15% Call Center Services - 17% Customer Service Outsourcing - 7% HR Consulting - 3% Insurance Services & Brokers - 3% IT Managed Services - 5% Recruiting - 4% Social Media Marketing - 13% Staffing #### Company description Kantipur Management Private Limited is a customer service and sales support company, known for its specialized expertise in improving operational efficiency for clients like Jagdamba Motors Pvt. Ltd. Their services receive commendable feedback, with 100% of reviews highlighting their timely delivery and high-quality service, aligning with client values and offering customizable solutions for enhanced customer satisfaction and sales performance. [Visit Website](https://www.kantipurmanagement.com) #### Exceptional results Kantipur Management Private Limited has received exceptional feedback for their ability to deliver outstanding customer service and meet project objectives effectively. Clients highlighted their impressive First Call Resolution rates and high Customer Satisfaction Index scores, indicating a strong commitment to quality. One client noted that all expectations regarding quantity, quality, and timeliness were consistently met, describing them as the best vendor encountered to date. Overall, the sentiment reflects significant satisfaction with the results achieved. #### Experience in 1 industry Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service. [Read All Reviews](https://clutch.co/profile/kantipur-management-private?verified=true#reviews) ##### Automotive Experience Kantipur Management Private Limited has demonstrated significant expertise in the Automotive sector, specifically through their collaboration with Jagdamba Motors Pvt. Ltd. Their strengths include efficient customer service, effective complaint resolution, and the ability to meet sales targets, resulting in high customer satisfaction. Feedback highlights their adaptability and commitment to delivering quality services on time, making them a reliable partner for Automotive companies seeking to enhance operational efficiency and customer engagement. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Motorcycle Distributing Company (5.0/5, May 2, 2023): Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and reporting. [Read Full Review](https://clutch.co/go-to-review/kantipur-management-private/198570) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements. [Read All Reviews](https://clutch.co/profile/kantipur-management-private?verified=true#reviews) --- ### [Global Response](https://clutch.co/profile/global-response) #### 4.5 out of 5 star rating (9 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - Margate, FL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 50% Customer Service Outsourcing - 15% IT Managed Services #### Company description Global Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions. [Visit Website](https://www.globalresponse.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Exceptional performance Global Response has consistently received exceptional feedback from clients, highlighting their expertise and outstanding customer service. One client noted, "They are experts in this business," while another praised their ability to provide timely assistance, stating, "Our company values Global Response's great customer service." Overall, clients express high satisfaction, emphasizing that the company effectively saves money and time, with no significant areas for improvement identified. - Order Processing Support for Financial Company (4.0/5, Nov 2, 2017): They are experts in this business. [Read Full Review](https://clutch.co/go-to-review/global-response/25173) #### Experience in 6 industries Global Response has garnered positive feedback across various industries, notably Financial Services, Hospitality & Leisure, Retail, Real Estate, Business Services, and Healthcare. Clients commend their expertise in providing innovative solutions, effective customer service, and efficiency in handling high call volumes. Financial Services clients particularly highlight cost savings and reliability, while Hospitality clients appreciate their commitment to enhancing customer experiences. Overall, Global Response is recognized for its strong infrastructure and responsiveness, making it a suitable partner for businesses needing scalable inbound services. [Read All Reviews](https://clutch.co/profile/global-response?verified=true#reviews) ##### Financial services Experience Global Response has received positive feedback from financial services clients for their expertise in handling high volumes of inbound calls, with clients noting significant cost savings and efficiency improvements. Their strengths include a well-established infrastructure and innovative ideas, which have allowed companies to save substantial employee hours and plan effectively. Overall, clients express satisfaction with the provider's responsiveness and service quality, indicating that Global Response could be a strong fit for firms seeking reliable outsourcing solutions in the financial sector. - 3 reviews for financial services industry - $200,000 – $999,999 avg. project cost - Customer Phone Support for Financial Services Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/24996) - Order Processing Support for Financial Company (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/25173) - BPO Services for Financial Services Company (4.0/5, Dec 20, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/36653) ##### Hospitality & leisure Experience Global Response demonstrates strong expertise in the Hospitality & Leisure industry, particularly in inbound customer service for hotels. Clients commend their reliable support, friendly communication, and effective training programs, which enhance the overall guest experience. One hotel noted significant time savings and emphasized the provider’s strengths in customer service. Given their proven track record and tailored solutions, Global Response appears well-suited for businesses seeking to elevate their customer service capabilities in the hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000,000 + avg. project cost - Reservation & Customer Support Services for Hotel (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/25121) ##### Retail Experience Global Response has received positive feedback from retail clients, emphasizing their efficiency and the significant time savings achieved through their services. Clients appreciate the company's ability to handle high volumes of inbound calls and process orders seamlessly, leading to improved customer satisfaction. The overall sentiment is highly favorable, with clients noting Global Response as a reliable partner that alleviates operational burdens and contributes to cost savings, making them an excellent fit for retail businesses seeking outsourcing solutions. - 2 reviews for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service and Order Processing for Retail Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146340) - System Management and Maintenance for Retail Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146455) ##### Real estate Experience Global Response has received positive feedback from clients in the real estate industry, highlighting their expertise in managing inbound calls and lead engagement. Clients commend their efficiency in handling a high volume of work, resulting in significant time and cost savings. With a focus on smooth, effortless transactions, they have proven to be a reliable partner, though there is potential for improvement in incorporating technology. Overall, they are regarded as a strong fit for real estate businesses seeking effective inbound services. - 1 review for real estate industry - Less than $10,000 avg. project cost - Lead Contact and Follow-Up for Real Estate Firm (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146285) ##### Business services Experience Global Response has received positive feedback from clients in the Business services industry, highlighting their exceptional customer service and effective call handling capabilities. Clients appreciate their expertise in managing inbound calls, which enhances customer satisfaction and operational efficiency. Notably, they save clients valuable time, allowing for better resource allocation. Overall, Global Response is regarded as a reliable partner, committed to supporting businesses in delivering timely assistance to their customers. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service and Product Support for Business Services Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146247) ##### Healthcare Experience Global Response has received positive feedback within the Healthcare industry, highlighting their responsiveness and attentiveness to client needs. Clients appreciate their role as a strategic partner, providing essential support services such as tech and billing assistance. The overall sentiment underscores their expertise in handling high volumes of inbound calls, contributing significantly to operational efficiency and business success in healthcare settings. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - Tech and Billing Support for Life Sciences Company (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/37094) #### 4.4 out of 5.0 rating for cost What Clients Have Said Global Response is frequently recognized for providing significant value for money, with clients noting substantial savings and efficiency improvements. For instance, one client estimated savings of $12,000 monthly, while another highlighted the affordability of services aimed at reducing costs. Overall, clients express satisfaction with the company's pricing structure, describing it as reasonable and beneficial, although some details remain undisclosed. The sentiment is predominantly positive, emphasizing the company's effectiveness and innovative approach. [Read All Reviews](https://clutch.co/profile/global-response?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 8 cities - Kissimmee, Florida (1 projects) - Millville, New Jersey (1 projects) - Brooklyn, New York (1 projects) - Elmhurst, New York (1 projects) - Oceanside, California (1 projects) - Phoenix, Arizona (2 projects) - Hartsville, South Carolina (1 projects) - Upper Marlboro, Maryland (1 projects) This provider is available in 2 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/global-response?verified=true#reviews) --- ### [HiredSupport](https://clutch.co/profile/hiredsupport) #### 4.9 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Lahore, Pakistan #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 10% Content Moderation Services - 35% Customer Service Outsourcing - 15% Data Annotation Services - 10% Transcription #### Company description HiredSupport is a customer support service provider specializing in live chat, email, and social media engagement. Their reviews highlight a consistent reduction in response times and improvements in customer satisfaction scores, with 100% of reviewers noting their professionalism and adaptability. They are highly valued for their ability to integrate seamlessly with client systems and manage dynamic project requirements effectively, achieving customer satisfaction ratings as high as 91%. [Visit Website](https://www.hiredsupport.com/medical-billing-services?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-medical-billing) #### Receptive The feedback regarding HiredSupport highlights a strong sentiment of receptiveness. Clients noted their impressive ability to listen and adapt through regular training, leading to significant improvements in customer satisfaction scores and overall service effectiveness. One client emphasized that their responsiveness marked a considerable enhancement over previous service providers. Overall, the sentiment reflects a high level of satisfaction with HiredSupport's willingness to engage and evolve based on client needs. - Live Chat Service for Health & Wellness Consumer Firm (5.0/5, Jun 17, 2021): Their ability to listen and receive training regularly means they are a vast improvement on the last company. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/57235) #### Experience in 5 industries HiredSupport has received positive feedback across various industries, showcasing their adaptability and effectiveness. In Agriculture, they excelled in reducing customer support response times. The Gaming industry highlighted their professional communication and flexible support solutions, while Retail clients praised their ability to provide comprehensive coverage and improve customer satisfaction. In Healthcare, they achieved a remarkable 90% customer satisfaction score, and in Software, they significantly enhanced response times and client satisfaction ratings. Overall, they demonstrate strong expertise in customer support across Agriculture, Gaming, Retail, Healthcare, and Software sectors. [Read All Reviews](https://clutch.co/profile/hiredsupport?verified=true#reviews) ##### Agriculture Experience HiredSupport has demonstrated significant expertise in enhancing customer support for clients in the Agriculture sector, notably an indoor gardens company. The client praised their ability to reduce response times and increase customer satisfaction through effective management of support channels. HiredSupport's adaptability to changing needs and proactive communication were highlighted as strengths, positioning them as a valuable partner for businesses seeking to improve their customer support operations in the Agriculture industry. - 1 review for agriculture industry - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Indoor Gardens Company (4.5/5, Jan 15, 2024): HiredSupport provides customer service outsourcing for an indoor gardens company. The team provides support on the client's chatbot and inbox ticketing system and reviews their knowledge base. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/261527) ##### Gaming Experience HiredSupport demonstrates strong expertise in the Gaming industry, providing flexible and scalable customer support solutions. Their collaboration with a CMO of a 3D video game console company highlighted their professional communication skills and ability to operate independently. Clients appreciate their quick responsiveness and high-quality service, which alleviates the burden of customer support management. Overall, HiredSupport is positioned as a reliable partner for gaming businesses seeking efficient client interaction. - 1 review for gaming industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Game Dev Company (5.0/5, Feb 2, 2023): HiredSupport provides ongoing call center services for a game development company. The team is responsible for web chat support, email requests, and social media comments. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/179067) ##### Retail Experience HiredSupport has proven to be a valuable partner for businesses in the Retail industry, particularly in enhancing customer support capabilities. Clients commend their flexibility and efficiency, noting significant improvements in customer satisfaction and response times. The company's ability to integrate seamlessly with existing tools and provide responsive support during critical hours highlights their expertise. Overall, HiredSupport's commitment to client communication and adaptability makes them a strong candidate for retailers seeking to optimize their customer service operations. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Online Cycling Apparel Business (5.0/5, Feb 1, 2023): HiredSupport provides call center services for an online cycling apparel business. The team is responsible for 24/7 customer support for the client. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/178709) ##### Healthcare Experience HiredSupport has demonstrated significant expertise in the Healthcare sector, particularly in live chat support for an allergy and intolerance testing company. Clients noted their effective communication and ability to improve customer satisfaction scores to 90%, alongside cost reductions. The team’s receptiveness to training was highlighted as a strength, suggesting a commitment to continuous improvement. Overall, HiredSupport's proven track record and efficient workflows position them as a strong candidate for Healthcare projects. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Live Chat Service for Health & Wellness Consumer Firm (5.0/5, Jun 17, 2021): HiredSupport provided live chat services for a health and wellness consumer firm. The team worked round the clock. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/57235) ##### Software Experience HiredSupport demonstrates strong expertise in providing customer support within the Software industry. Clients praise their ability to enhance response times and customer satisfaction, achieving notable increases from 69% to 91%. Their proactive approach in training and integrating with client teams is highlighted as a strength, fostering a seamless experience akin to in-house operations. Overall, HiredSupport's commitment to quality service and operational improvement positions them as a highly suitable partner for Software industry projects. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Proxy & VPN Business (5.0/5, Jun 15, 2021): HiredSupport provides pre- and post-sales customer support for a VPN provider. To familiarize themselves with the provider, they've gone through several training sessions and can now cover common support cases. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/54137) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition. [Read All Reviews](https://clutch.co/profile/hiredsupport?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - Less than $10,000 (2 reviews) #### Completed projects in 3 countries - Canada (1 projects) - Romania (1 projects) - United States (2 projects) This provider is available in 5 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Universal Coordinated Time (UTC) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/hiredsupport?verified=true#reviews) --- ### [Solvo Global](https://clutch.co/profile/solvo-global) #### 5 out of 5 star rating (7 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Medellín, Colombia #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Call Center Services - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% Recruiting - 5% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Solvo Global is a Business Process Outsourcing (BPO) company specializing in Back Office Services, excelling in Remote Office Support and Administrative Outsourcing. Reviews highlight their unmatched talent pool and professionalism, with 100% positive feedback emphasizing their high communication and ability to exceed expectations, making them an invaluable partner for scalable growth. [Visit Website](https://solvoglobal.com/hr-and-recruitment/?utm_source=clutch&utm_medium=affiliate&utm_campaign=7013a000001tBwmAAE&utm_content=clutch-directory-medicalbilling) #### 1 review mentions Back Office Outsourcing Business Consulting & Recruiting Servies for Booking Agency 5.0/5 — Solvo Global provides business consulting and recruiting services for a booking agency. The team manages candidates' interviews and supports the client in the hiring and scaling process. - 1 of 1 Back Office Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/solvo-global/248476) #### Experience in 5 industries Solvo Global has demonstrated expertise across various industries, including Arts, Entertainment, Legal, Information Technology, and Business Services. Clients commend their professionalism, high-quality talent pool, and effective communication. Feedback reveals strong impacts on cost efficiency, scalability, and operational support. The overall sentiment is highly positive, indicating Solvo Global's suitability for clients seeking reliable staffing and operational solutions within these sectors. [Read All Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews) ##### Arts, entertainment & music Experience Solvo Global has received positive feedback for its expertise in the Arts, entertainment, and music industry, particularly in talent acquisition and management. Clients highlighted the company's exceptional talent pool, high communication standards, and customized support, which contribute to effective scaling and growth. The professionalism and responsiveness of Solvo Global's team were consistently praised, positioning them as a strong partner for businesses seeking to enhance their operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Business Consulting & Recruiting Servies for Booking Agency (5.0/5, Nov 9, 2023): Solvo Global provides business consulting and recruiting services for a booking agency. The team manages candidates' interviews and supports the client in the hiring and scaling process. [Read Full Review](https://clutch.co/go-to-review/solvo-global/248476) ##### Sports Experience Solvo Global has demonstrated strong expertise in the Sports industry, particularly in building online team stores and graphic design. Clients appreciate their dedication and effective workflow, noting that every challenge was met with determination, leading to significant project success. The personalized service and professionalism have earned high praise, making them a promising choice for clients seeking reliable partners in the Sports domain. - 1 review for sports industry - 1 review is 5 stars - Unknown avg. project cost - Dev & Design Support for Sporting Goods Company (5.0/5, Jan 24, 2022): Solvo Global is helping a sporting goods company build online team stores and design their graphics. They were hired by the client based on their affordable pricing. [Read Full Review](https://clutch.co/go-to-review/solvo-global/9343) ##### Other Industry Experience Solvo Global has demonstrated exceptional expertise in staff augmentation within the Other Industry sector, particularly in logistics and operational support. Clients highlight their professionalism, responsiveness, and ability to scale operations effectively, leading to significant cost savings. One client reported savings of over $2 million annually, attributing their growth directly to Solvo's contributions. Overall, the sentiment is overwhelmingly positive, with clients recommending their services for reliable support and impactful results. - 1 review for other industry industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Staff Augmentation for Metals Manufacturer (5.0/5, Jul 23, 2020): Solvo is the long-term staff augmentation partner for a steel manufacturer. The team provides support across a range of departments, from IT, to accounting, to sales and beyond. [Read Full Review](https://clutch.co/go-to-review/solvo-global/143254) ##### Business services Experience The feedback from clients in the Business services industry highlights Salvo Global's expertise in reducing staffing costs while maintaining high service quality. Clients appreciate the professionalism and bilingual capabilities of Salvo's staff, which align with their operational needs. The company's ability to understand client requirements and tailor solutions has led to significant positive outcomes, including improved net margins and effective workflow integration. Overall sentiment is highly positive, emphasizing Salvo's impact and reliability as a staffing partner. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Staff for Insurance Company (5.0/5, May 15, 2020): Solvo Global provided outsourced staffing. Their team supplied bilingual staff to assist with customer support. [Read Full Review](https://clutch.co/go-to-review/solvo-global/88854) ##### Legal Experience Solvo Global has received positive feedback from clients in the Legal industry, highlighting their expertise in sourcing skilled candidates for administrative and technical roles. Clients appreciate their professionalism, seamless communication, and ability to create tailored solutions that enhance operational efficiency. Notably, organizations like Debt Cleanse Group emphasized Solvo's responsive service and the effectiveness of integrating teams for project management. Overall, the sentiment is highly favorable, indicating that Solvo Global is a strong candidate for legal firms seeking reliable support. - 2 reviews for legal industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - BPO Services for Management Consulting Firm (5.0/5, Nov 22, 2021): Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other admin tasks. [Read Full Review](https://clutch.co/go-to-review/solvo-global/5282) - Development for Legal Service Access Firm (5.0/5, Jul 28, 2020): Solvo Global provides ongoing web dev services to a debt cleansing legal services provider, helping them build out marketing materials, integrate with their mobile app, and implement CRM and other integrations. [Read Full Review](https://clutch.co/go-to-review/solvo-global/146525) ##### Information technology Experience Solvo Global has demonstrated strong expertise in call-center support and customer care within the Information Technology industry. Clients commend their high-quality, motivated team and effective project management, consistently meeting deadlines and delivering on promises. Noteworthy feedback highlights their client-centric approach and competitive pricing. Overall, Solvo Global is regarded as a reliable partner, making them a suitable choice for businesses seeking efficient technology-driven solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Voice Services & Account Collections for CRM Platform (5.0/5, May 22, 2020): Solvo Global provided call center support and outbound collection services. A team of ten agents worked to collect on medical and utility accounts on behalf of creditors. [Read Full Review](https://clutch.co/go-to-review/solvo-global/94297) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Solvo Global's exceptional value for money, noting their cost-effectiveness and high-quality service. One CEO mentioned saving approximately $2.1 million annually, directly attributing their success to Solvo's support. Another client praised their reasonable pricing and impressive candidate quality, stating that Solvo's services significantly reduced staffing expenses without compromising service quality. Overall, feedback reflects a strong sentiment of satisfaction regarding the balance of cost and value provided by Solvo Global. [Read All Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 6 cities - Austin, Texas (1 projects) - Beaumont, Texas (1 projects) - Chicago, Illinois (2 projects) - San Ramon, California (1 projects) - Philadelphia, Pennsylvania (1 projects) - Kewanee, Illinois (1 projects) This provider is available in 8 time zones: - Colombia Time (COT) - Brazil Eastern Time (BET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) - Canada Newfoundland Time (CNT) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews) --- ### [Outsourcing Business Solutions](https://clutch.co/profile/outsourcing-business-solutions) #### 5 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Philadelphia, PA #### Services Provided - Allocation of Expertise by Percentage - 50% Accounting - 25% Back Office Outsourcing - 25% Call Center Services #### Company description Outsourcing Business Solutions is a BPO company specializing in Back Office Services and Administrative Outsourcing. Their reviews reflect a strong emphasis on effective communication, transparency, and cost efficiency, leading to a 100% positive feedback rate. Clients report significant improvements in profit margins and operational efficiency, with 50% highlighting their proactive communication and reliability as impressive attributes. [Visit Website](https://www.outsourcingbusinesssolutions.com/) #### Communicative Clients consistently praise Outsourcing Business Solutions for their exceptional communication skills. One client noted their 'prompt and professional' responses to inquiries, while another highlighted the team's attentiveness and quick issue resolution. Regular updates and proactive communication were also emphasized, enhancing alignment with project goals. Overall, the sentiment regarding communication is overwhelmingly positive, with clients expressing satisfaction and recommending the firm for its reliable and efficient communication practices. - Accounting Services for Digital Marketing Company (5.0/5, Mar 7, 2023): In addition, their communication has been prompt and professional. Whenever we had any questions or concerns, they responded quickly and addressed them in a satisfactory manner. They were also proactive in providing updates and progress reports throughout the project, which helped to keep us informed and aligned with our goals. [Read Full Review](https://clutch.co/go-to-review/outsourcing-business-solutions/185227) - Back-Office Support for Accounts Payable Services Company (5.0/5, May 17, 2023): For communication, we use Slack, email, and weekly calls. The best part about Outsourcing Business Solutions is the communication. They address issues and tasks or metrics that haven’t been achieved quickly so that we’re prepared. Their teammates are quite attentive, so we get instant responses to our queries. [Read Full Review](https://clutch.co/go-to-review/outsourcing-business-solutions/202367) #### 2 reviews mention Back Office Outsourcing Back-Office Support for Accounts Payable Services Company 5.0/5 — Outsourcing Business Solutions augments the staff of an accounts payable services company. They've provided seven teammates, — and additional backup teammates — who provide ongoing back-office support. - 2 of 2 Back Office Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/outsourcing-business-solutions/202367) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with the cost-effectiveness and value provided by Outsourcing Business Solutions. For instance, one client noted they spent less than $3,000 monthly, highlighting the transparency and adherence to budget. Another client appreciated the overall cost savings and efficient service, stating, 'Outsourcing Business Solutions has made our lives easier.' Overall, feedback indicates a strong sentiment of value for money, with many clients citing impressive results relative to their investment. [Read All Reviews](https://clutch.co/profile/outsourcing-business-solutions?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - India (3 projects) - United States (2 projects) This provider is available in 5 time zones: - Greenwich Mean Time (GMT) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Eastern Time (AET) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsourcing-business-solutions?verified=true#reviews) --- ### [P3 Healthcare Solutions](https://clutch.co/profile/p3-healthcare-solutions) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Ontario, CA #### Services Provided - Allocation of Expertise by Percentage - 100% Back Office Outsourcing #### Company description P3 Healthcare Solutions is a medical billing company that enhances the efficiency and accuracy of billing processes for healthcare providers. Their services result in a consistent and reliable billing experience, with a reported 5%–10% increase in revenue. Reviewers commend their responsiveness and knowledge, though 20% suggest more proactive training. Overall, 80% of feedback highlights their customer care and industry understanding. [Visit Website](http://www.p3care.com) #### Personable Clients express a highly positive sentiment regarding P3 Healthcare Solutions' personable approach. One reviewer highlighted their responsiveness, noting they answer queries even during off-hours, demonstrating commitment to client needs. Additionally, the reviewer appreciated P3's understanding of the healthcare sector, emphasizing their ability to blend medical practice management with personal patient care. Overall, clients feel valued and supported, contributing to a strong partnership dynamic. #### Experience in 1 industry P3 Healthcare Solutions has demonstrated expertise primarily in the healthcare industry, particularly in medical billing and revenue management. Clients highlight their responsiveness, knowledge of complex healthcare systems, and ability to enhance revenue and streamline billing processes. Overall sentiment is positive, with a reported 5%-10% revenue increase noted by clients. Their strengths lie in fostering collaborative relationships and providing reliable support, making them a strong candidate for healthcare organizations seeking to optimize operational efficiency. [Read All Reviews](https://clutch.co/profile/p3-healthcare-solutions?verified=true#reviews) ##### Healthcare Experience P3 Healthcare Solutions demonstrates strong expertise in medical billing and reimbursement processes, earning praise for their responsiveness and understanding of complex healthcare needs. Clients report increased revenue and improved billing consistency, highlighting the company's commitment to optimizing healthcare practices. Their collaborative approach fosters effective partnerships, though enhanced training initiatives could further improve client engagement. Overall, P3 Healthcare Solutions is well-regarded in the healthcare sector, making them a promising fit for organizations seeking reliable billing solutions. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Billing Services for Nationwide Healthcare Company (5.0/5, Nov 29, 2018): P3 Healthcare Solutions manages medical billing for a large healthcare organization. They ensure charges are correct and get sent to the right place, and they fix any errors that may occur. [Read Full Review](https://clutch.co/go-to-review/p3-healthcare-solutions/29615) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive P3 Healthcare Solutions as offering good value for money, with one client noting a potential revenue increase of 30% due to their efficient billing management. They are recognized for their responsiveness and dedication to customer service, often addressing queries outside regular hours. However, there is a suggestion for improvement in proactive training. Overall, the sentiment reflects satisfaction with their cost-effectiveness and the positive impact on clients' operations. [Read All Reviews](https://clutch.co/profile/p3-healthcare-solutions?verified=true#reviews) --- ### [Penbrothers](https://clutch.co/profile/penbrothers-0) #### 5 out of 5 star rating (1 reviews) - 1,000 - 9,999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 15% PEO/Employee Leasing - 10% Recruiting - 10% Sales Outsourcing - 15% Staffing #### Company description Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner. [Visit Website](https://penbrothers.com/) #### Communicative Clients consistently highlight Penbrothers' strong communication skills and responsiveness. One CEO noted their 'consistent communication' and described them as 'great partners,' emphasizing their alignment in values and commitment to treating people well. The client appreciated the 'strong project plan' that facilitated timely delivery. Overall, the sentiment regarding communication is overwhelmingly positive, reflecting a reliable and collaborative partnership. #### Experience in 1 industry Penbrothers has demonstrated significant expertise in the hospitality and leisure industries, particularly in staffing services. Clients commend their ability to build efficient talent platforms, enhance ROI, and accelerate hiring processes. The overall sentiment is highly positive, highlighting strong project management, effective communication, and alignment of values. Organizations in the hospitality sector seeking to optimize team performance and streamline recruitment processes will find Penbrothers to be a valuable partner. [Read All Reviews](https://clutch.co/profile/penbrothers-0?verified=true#reviews) ##### Hospitality & leisure Experience Penbrothers has demonstrated strong expertise in the Hospitality & leisure industry, effectively serving as a talent partner for staffing services. Clients highlight their ability to rapidly source talent, resulting in significant ROI improvements and accelerated hiring processes. The company's commitment to communication, alignment with client values, and efficient project management further establish them as a reliable choice for businesses in the hospitality sector seeking to build high-performance teams. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - HR & Recruiting Services for Hospitality Staffing Company (5.0/5, May 30, 2023): Penbrothers provides HR and recruitment services for a hospitality staffing company in The Phillippines. Penbrothers has hired more than 15 resources and assists with HR management and the recruitment process. [Read Full Review](https://clutch.co/go-to-review/penbrothers-0/205033) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Penbrothers for their competitive pricing and overall value for money. One client highlighted that their budget was well accommodated, noting the 'good value for cost.' Furthermore, the partnership resulted in a significant ROI, enabling rapid hiring and team growth without the inflated costs typically associated with talent acquisition in the US. Overall, the sentiment reflects strong satisfaction regarding the cost-effectiveness of Penbrothers' services. [Read All Reviews](https://clutch.co/profile/penbrothers-0?verified=true#reviews) - $200,000 to $999,999 (1 reviews) --- ### [BOTTLENECK DISTANT ASSISTANTS](https://clutch.co/profile/bottleneck-distant-assistants) #### 5 out of 5 star rating (5 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing #### Company description BOTTLENECK DISTANT ASSISTANTS is a virtual assistant company that specializes in providing skilled virtual support for administrative, project management, and creative tasks. Reviews consistently highlight their effective communication, proactive approach, and thorough onboarding processes. Impressively, 100% of reviewers express satisfaction with no areas for improvement mentioned, and several commend the company for its excellent employee treatment and industry leadership. [Visit Website](https://bottleneck.online) #### Professional Clients express a high level of professionalism in their feedback regarding Bottleneck Distant Assistants. One client highlighted their proactive approach and effective onboarding process, stating that the virtual assistants provided were highly qualified and integrated seamlessly into their team. The responsiveness and project management skills of Bottleneck were particularly praised, with one client noting, 'It's been an easy process for us on all fronts.' Overall, the sentiment reflects a strong trust in Bottleneck's expertise and system. - Virtual Assistant Services for Podcast Service (5.0/5, May 24, 2019): I worked with virtual assistants in the past and it was often a frustrating experience. Bottleneck found highly professional and proactive people who could work with our brand. We could add those people to our team and speed up many internal processes, which is exactly what we were looking for. [Read Full Review](https://clutch.co/go-to-review/bottleneck-distant-assistants/108345) #### Experience in 4 industries Bottleneck Virtual Assistants has received strong feedback across various sectors, particularly in Advertising & Marketing, Business Services, Real Estate, and other industries. Their expertise in managing virtual assistants has proven beneficial for clients seeking administrative support, project management, and specialized tasks. Clients commend their proactive communication, effective onboarding, and quality of service, indicating a positive sentiment in Advertising & Marketing and Business Services, while also showing adaptability in Real Estate. Overall, they are well-suited for businesses looking for professional and reliable virtual assistance. [Read All Reviews](https://clutch.co/profile/bottleneck-distant-assistants?verified=true#reviews) ##### Real estate Experience Bottleneck Virtual Assistants demonstrates significant expertise in the real estate sector, providing tailored virtual assistant services enriched by relevant industry experience. Clients commend the company's ability to source skilled assistants who effectively manage tasks such as CRM development and vendor communication. The overall sentiment is highly positive, highlighting the provider's strengths in training, resource management, and enhancing operational efficiency for real estate professionals. Their commitment to client satisfaction and quality assistance makes them a favorable choice for businesses in the real estate industry. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Vacation Management Startup (5.0/5, Nov 1, 2018): Bottleneck Virtual Assistants sourced, interviewed, and assigned two virtual assistants for a client’s startup and realtor business. These resources manage a CRM, vendor emails, scheduling, and accounting. [Read Full Review](https://clutch.co/go-to-review/bottleneck-distant-assistants/141929) ##### Business services Experience Bottleneck Virtual Assistants has received positive feedback for their proactive approach and effective collaboration in the Business services industry. Clients appreciate their expertise in project management, sales, and administrative support, noting that they have successfully minimized client involvement in day-to-day operations. The company is recognized for delivering well-thought-out solutions and addressing client concerns promptly, making them an excellent choice for businesses seeking reliable virtual assistance. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Digital Marketing Agency (5.0/5, Oct 29, 2018): Bottleneck Virtual Assistants took charge of daily tasks surrounding project management, sales, and administrative support in order to relieve some of the workload. [Read Full Review](https://clutch.co/go-to-review/bottleneck-distant-assistants/140417) ##### Other Industry Experience Bottleneck Virtual Assistants has garnered positive feedback within the Other Industry sector for their exceptional service in managing alumni databases and daily tasks. Clients praise their self-driven VAs and the strong, supportive company culture fostered by their leadership. Testimonials highlight efficient workflows, rapid issue resolution, and the significant reduction in client workload, indicating a valuable impact on productivity. Overall, they are regarded as a reliable partner for businesses seeking effective virtual assistance. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistants for Chiropractic Fraternity (5.0/5, Oct 29, 2018): Bottleneck Virtual Assistants provides two people to handle tasks such as alumni database management, payment information, email monitoring, and more. [Read Full Review](https://clutch.co/go-to-review/bottleneck-distant-assistants/140349) ##### Advertising & marketing Experience Bottleneck Virtual Assistants has received positive feedback for their expertise in the Advertising & Marketing industry, particularly in virtual assistance and content production. Clients appreciate their proactive communication, integrity, and ability to enhance project efficiency through skilled virtual assistants. The company is noted for delivering high-quality outcomes and fostering growth, making them a strong contender for businesses seeking effective support in marketing initiatives. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Online Course Production for Copywriting Business (5.0/5, May 23, 2019): Bottleneck Virtual Assistants designed and produced a web-based course. Services included strategy development and product testing.  [Read Full Review](https://clutch.co/go-to-review/bottleneck-distant-assistants/107455) - Virtual Assistant Services for Podcast Service (5.0/5, May 24, 2019): After finding qualified virtual assistants, Bottleneck assisted with the training and onboarding process. Virtual assistants work closely with an in-house team and perform various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/bottleneck-distant-assistants/108345) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with Bottleneck Virtual Assistants' cost-effectiveness and value for money. One client noted a return on investment after spending approximately $82,000, highlighting the seamless integration of virtual assistants into their team. Another client, who invested around $22,000, praised the significant improvement in their quality of life due to effective delegation. Overall, the sentiment reflects that clients find the services offered to be highly valuable and worth the investment. [Read All Reviews](https://clutch.co/profile/bottleneck-distant-assistants?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 5 cities - Fort Worth, Texas (1 projects) - Davenport, Iowa (1 projects) - Kalamazoo, Michigan (1 projects) - Queensbury, New York (1 projects) - Phoenix, Arizona (1 projects) [View Reviews](https://clutch.co/profile/bottleneck-distant-assistants?verified=true#reviews) --- ### [Cloudstaff](https://clutch.co/profile/cloudstaff) #### 4.7 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Accounting - 15% Custom Software Development - 15% Back Office Outsourcing - 20% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% IT Staff Augmentation - 10% Staffing #### Company description Cloudstaff is a versatile outsourcing company providing offshore staffing solutions across various functions such as accounting, loan processing, and sales support. Reviewers highlight Cloudstaff's efficiency, proactive account management, and ability to scale operations, with around 70% praising their commitment to employee satisfaction and strong client relationships. Improvements are suggested in streamlining processes outside regular operations and enhancing candidate assessment protocols. [Visit Website](https://www.cloudstaff.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional The overall sentiment regarding Cloudstaff's professionalism is highly positive. Clients commend their strong communication, responsiveness, and commitment to customer relationships. For instance, one client noted that Cloudstaff's CEO personally met them to discuss processes, demonstrating dedication. Additionally, clients appreciate the flexibility of the team and their ability to handle complex tasks efficiently. However, some feedback suggests improvement in their hiring assessment process for better candidate calibration. - Voice BPO services for Financial Platform (5.0/5, Jul 24, 2020): They’re smart, capable people with good work ethic. They’re also able to take over complicated tasks. Everything they’ve done so far is quick and professional. They’re great at account management. Whenever we have questions or concerns, they’re always available to jump on a call. [Read Full Review](https://clutch.co/go-to-review/cloudstaff/144568) #### Experience in 2 industries Cloudstaff has demonstrated strong expertise in the financial services and retail industries, delivering significant operational efficiencies and talent solutions. In financial services, they effectively supported loan processing and advisory roles, enhancing scalability and cost savings. Their retail clients praised Cloudstaff for providing skilled personnel to drive sales and streamline operations. Overall sentiment is positive, highlighting Cloudstaff's commitment to employee satisfaction and responsiveness, making them a solid choice for companies in these sectors. [Read All Reviews](https://clutch.co/profile/cloudstaff?verified=true#reviews) ##### Retail Experience Cloudstaff has demonstrated strong expertise in the Retail industry, providing clients with well-qualified candidates for sales roles. One co-founder noted their effectiveness in identifying talent, stating that the hired Cloudstaffer adapted to various responsibilities and significantly contributed to the company's growth. The overall sentiment is positive, highlighting Cloudstaff's professionalism, thorough recruitment process, and ability to swiftly meet client needs. This combined strength in talent acquisition and adaptability makes Cloudstaff a suitable partner for businesses in the Retail sector. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - Sales Recruiting for Apparel Company (4.5/5, Nov 4, 2019): The vendor assisted in recruiting efforts for a sales position based on several parameters. This involved sourcing talent and scheduling interviews. [Read Full Review](https://clutch.co/go-to-review/cloudstaff/78798) ##### Financial services Experience Cloudstaff has demonstrated significant expertise in the Financial services industry, particularly in enhancing operational efficiency for clients like Findex and a financing company. Clients praised their ability to scale support roles, streamline loan processing, and effectively manage recruitment to align with specific needs. The overall sentiment reflects strong satisfaction with Cloudstaff's transparency, proactive management, and commitment to quality labor, making them a reliable partner for businesses seeking offshore solutions in financial service operations. - 2 reviews for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Voice BPO services for Financial Platform (5.0/5, Jul 24, 2020): Cloudstaff offers BPO services to help a financing company’s customer loans. Working with the internal operations team, they handle data entry work as well as providing voice services when necessary. [Read Full Review](https://clutch.co/go-to-review/cloudstaff/144568) - Offshoring Services for Financial Services Firm (4.5/5, Mar 16, 2025): Cloudstaff provides offshoring services for a financial services firm. They recruit and onboard professionals who assist the client with client services across audit, tax, accounting, and wealth management. [Read Full Review](https://clutch.co/go-to-review/cloudstaff/360102) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients generally express positive sentiments regarding Cloudstaff's cost-effectiveness and value for money. One client highlighted that Cloudstaff's pricing fit their budget while allowing them to reinvest savings into automation and technology. Another noted that they chose Cloudstaff primarily due to competitive pricing and the ability to hire skilled professionals at various levels, ensuring flexibility in costs. Overall, clients appreciate the balance between affordability and quality of service. [Read All Reviews](https://clutch.co/profile/cloudstaff?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - Australia (1 projects) - United States (2 projects) [View Reviews](https://clutch.co/profile/cloudstaff?verified=true#reviews) --- ### [Intellink](https://clutch.co/profile/intellink) #### 5 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 25% Call Center Services - 20% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Intellink is a versatile outsourcing service provider specializing in customer support, data annotation, and sales expansion. Reviews indicate strong client satisfaction, with positive feedback highlighting their responsiveness and cost-effective solutions. Approximately 80% of reviews commend Intellink's ability to manage projects efficiently, especially in terms of client communication and project delivery. Some clients note room for improvement in language diversity and onboarding processes. [Visit Website](http://www.intellink.tech/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Communicative Clients have consistently praised Intellink for their communicative approach, highlighting their responsiveness and effective collaboration. One client noted, 'We are satisfied with communications with Intellink. They are very responsive and fast learners.' Another emphasized 'flawless communications, serving our needs with a 5-star attitude.' Overall, the sentiment regarding communication is overwhelmingly positive, with clients appreciating the team's ability to understand and address their needs promptly. - BPO Services for Pharmaceutical Distributor (5.0/5, Jun 16, 2021): Flawless communications, serving our needs with 5-star attitude. [Read Full Review](https://clutch.co/go-to-review/intellink/55872) #### Experience in 2 industries Intellink has worked across various industries, including renewable energy, pharmaceuticals, IT security, and research. Clients commend their responsiveness, efficiency, and ability to handle repetitive tasks effectively, which allows companies to focus on core functions. In the renewable energy sector, they excel in client support, while in pharmaceuticals, their language proficiency aids in expanding export sales. Overall, the sentiment is positive, highlighting Intellink's strong project management and commitment to customer satisfaction, making them a versatile partner. [Read All Reviews](https://clutch.co/profile/intellink?verified=true#reviews) ##### Research Experience Intellink has garnered positive feedback within the Research industry, particularly for their expertise in data annotation. Clients commend their dedication, efficient project management, and ability to deliver quality results within budget. Their team is described as skilled and responsive, facilitating effective communication throughout the project. Although still evolving as a young company, their commitment to excellence makes them a suitable choice for businesses seeking reliable research support. - 1 review for research industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Data Annotation for Business Intelligence Solution Provider (5.0/5, Nov 5, 2020): Intellink provided data annotation services for a business intelligence solution provider. Their team helped compare data from spatial images and information about environmental pollution. [Read Full Review](https://clutch.co/go-to-review/intellink/107435) ##### IT Services Experience Intellink has received positive feedback in the IT Services industry, highlighting their expertise in providing Tier 1 and Tier 2 support, data annotation, and project management. Clients commend Intellink for their effective communication, responsiveness, and ability to deliver high-quality services at competitive prices. The company's meticulous approach and commitment to understanding client needs have resulted in high satisfaction levels and successful project outcomes, making them a strong contender for prospective clients seeking reliable IT services. - 2 reviews for it services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BPO for IT Company (5.0/5, Sep 10, 2021): Intellink provides BPO services to an IT firm to support third-party customers with their needs and upsell the client's services. They perform tier 1 and 2 support, accounting and legal services, and more. [Read Full Review](https://clutch.co/go-to-review/intellink/129383) - Data Annotation Services for IT Security Company (5.0/5, Dec 16, 2020): Intellink partners with an IT security company to work on a data annotation project. The team's main goal is to optimize the company's database for their AI applications and their clients' IT security.  [Read Full Review](https://clutch.co/go-to-review/intellink/139764) ##### Chemicals & Biotechnology Experience Intellink has demonstrated strong expertise in the Chemicals & Biotechnology sector, particularly in supporting renewable energy projects. Clients, such as Adverio, commend their commitment and efficiency in handling customer service tasks, which allows companies to focus on core projects. The positive sentiment emphasizes Intellink's capability to provide well-trained operators who effectively manage client inquiries, although there are opportunities for them to enhance language support for local clients. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Renewable Energy Company (5.0/5, Jul 15, 2021): A renewable energy company has hired Intellink to handle 24/7 customer support services for several eastern European clients. [Read Full Review](https://clutch.co/go-to-review/intellink/82133) ##### Pharmaceuticals Experience Intellink has demonstrated strong expertise in the Pharmaceuticals industry by effectively aiding Medeo-Farm in expanding export sales to EU countries. The client highlighted Intellink's proficiency in providing skilled, multilingual operators who swiftly identified B2B opportunities, leading to a deeper understanding of market needs and enhanced sales capabilities. Overall sentiment is highly positive, emphasizing flawless communication and a tailored approach, making Intellink a strong candidate for similar projects in the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Pharmaceutical Distributor (5.0/5, Jun 16, 2021): A pharmaceutical distributor hired Intellink for BPO services. The main goal is to expand export sales to EU countries by providing operators with German, Dutch, and French languages to contact B2B customers. [Read Full Review](https://clutch.co/go-to-review/intellink/55872) ##### Healthcare Experience Intellink demonstrates strong expertise in the Healthcare sector, particularly in recruitment and support services. A client highlighted their ability to swiftly provide qualified Billing Specialists, enhancing back-office efficiency and achieving significant cost savings. The engagement was characterized by effective communication and a growing team, showcasing Intellink's commitment to client success. Overall, feedback reflects a positive sentiment about their responsiveness and capability to meet healthcare-specific needs, making them a viable choice for similar projects. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for BPO (5.0/5, Jun 14, 2021): A BPO company needed to quickly fill positions for one of their clients. They partnered with Intellink in order to find the right people for those positions and meet the deadline. [Read Full Review](https://clutch.co/go-to-review/intellink/52964) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Intellink as offering excellent value for money, often highlighting their responsive service and efficiency. One client noted, 'you get very effective service with a good price,' while another emphasized saving 'about 50% on 1 employee' compared to in-house hiring. Feedback consistently reflects satisfaction with cost-effectiveness, with multiple clients expressing an intention to expand their engagements due to the strong return on investment. [Read All Reviews](https://clutch.co/profile/intellink?verified=true#reviews) - $10,000 to $49,000 (5 reviews) - $50,000 to $199,999 (1 reviews) --- ### [Softtek](https://clutch.co/profile/softtek) #### 4.5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 10,000+ employees - Monterrey, Mexico #### Services Provided - Allocation of Expertise by Percentage - 20% Custom Software Development - 30% Back Office Outsourcing - 30% Mobile App Development - 20% Web Development #### Company description Softtek is an IT service provider specializing in IT infrastructure and application system support services, including daily operation and maintenance. Their reviews highlight a successful, standardized project management process and a highly experienced delivery team. Feedback is overwhelmingly positive, with significant improvements in client satisfaction and work efficiency after engaging Softtek. [Visit Website](http://www.softtek.com/) #### Great team Clients consistently commend Softtek for their exceptional team, highlighting their experienced and responsible delivery personnel. One client noted that Softtek's 'sufficient, experienced and responsible delivery team' significantly improved their IT support satisfaction. Additionally, the structured project management processes and effective communication practices were praised, ensuring smooth project execution. Overall, the sentiment reflects a strong appreciation for Softtek's team capabilities and their positive impact on client operations. #### Experience in 1 industry Softtek has demonstrated strong expertise in the healthcare industry, providing high-quality IT infrastructure and application support services. Clients appreciate their standardized project management processes and experienced delivery teams, which have significantly improved operational efficiency and customer satisfaction. While their healthcare capabilities are well-received, potential buyers have suggested that sharing successful experiences from other medical sectors could further enhance their offerings. [Read All Reviews](https://clutch.co/profile/softtek?verified=true#reviews) ##### Healthcare Experience Softtek has demonstrated significant expertise in the Healthcare sector, particularly in IT infrastructure and application system management. Clients highlight their standardized ITIL-based processes and experienced delivery teams as key strengths. The adoption of Softtek's solutions has notably improved operational efficiency and customer satisfaction. Overall sentiment is positive, with ongoing partnerships noted, indicating a reliable provider for Healthcare organizations seeking long-term, stable IT support. - 1 review for healthcare industry - $200,000 – $999,999 avg. project cost - IT Infrastructure Support for Medical Device Company (4.5/5, Nov 15, 2021): A medical device company has been working with Softtek for IT infrastructure. They're tasked with providing a stable and high-quality infrastructure for daily operations, IT app system maintenance, and more. [Read Full Review](https://clutch.co/go-to-review/softtek/4884) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients perceive Softtek as a provider that delivers significant value for money, particularly in IT infrastructure and application support services. One client noted that Softtek's unique methodologies and experienced teams led to improved satisfaction and operational efficiency. Their standardized project management processes enhance delivery quality, with projects described as running smoothly. While the overall sentiment is positive, there is a suggestion for Softtek to leverage its experience in other industries to further benefit clients. [Read All Reviews](https://clutch.co/profile/softtek?verified=true#reviews) - $200,000 to $999,999 (1 reviews) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. 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Clutch recognizes firms that handle reimbursements for healthcare providers twice a year based on a proprietary methodology. The top medical billing companies for Fall 2025 include: iCareBilling Unity Communications Remote CoWorker Connext SupportYourApp FBSPL- Fusion Business Solutions (P) Limited Hugo Inc. Stellar Staff Select VoiceCom HelpSquad Fusion CX IdeasUnlimited Wing Assistant VSynergize Appointment Setter Online