# Top BPO Companies in Madison Recommended BPO companies in Madison include Torcom, CORE Company Ltd., Twin Peak Strategies, The Connection, Pinky Sky Marketing, One Click Inc, High Velocity Communications, Christopher Morgan, Neway Nexus, Luminos Labs. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top BPO Companies in Madison Ratings Updated: Jul 15, 2026 ### [Torcom](https://clutch.co/profile/torcom) - 10 - 49 employees - Madison, WI #### Services Provided - Allocation of Expertise by Percentage - 66% Call Center Services - 34% Customer Service Outsourcing #### Company description Torcom is a small call center company based in Madison, Wisconsin. The team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.torcom.com) --- ### [CORE Company Ltd.](https://clutch.co/profile/core-company) - 250 - 999 employees - Madison, WI #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% HR Outsourcing - 20% Market Research - 20% Sales Outsourcing - 20% Direct Marketing - 10% Transcription #### Company description CORE Company Ltd. Is a midsize Direct Marketing company based in Madison, Wisconsin. Their services include Direct Marketing and Market Research. [Visit Website](https://www.corecompanybpo.com/) --- ### [Twin Peak Strategies](https://clutch.co/profile/twin-peak-strategies) #### 5 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $50 - $99 average hourly rate - 2 - 9 employees - Fox Lake, WI #### Services Provided - Allocation of Expertise by Percentage - 35% Marketing Strategy - 35% Sales Outsourcing - 30% Direct Marketing #### Company description Twin Peak Strategies is a lead generation and marketing agency known for its comprehensive approach in enhancing sales strategies through email marketing, outbound calls, and strategic guidance. Reviews indicate a high level of satisfaction, with 100% of respondents praising their project management and communication skills. Clients commend their ability to consistently deliver qualified leads, effective outreach, and personalized solutions, all while aligning with company values and demonstrating a strong cultural fit. [Visit Website](https://www.twinpeakstrategies.com) #### Timely Clients consistently noted Twin Peak Strategies' timely delivery and proactive communication. For instance, one client highlighted that Wyatt 'delivers items on time and often ahead of schedule,' while another praised the team's 'exceptional proficiency' in project management, ensuring seamless collaboration. Overall, the sentiment surrounding timeliness is overwhelmingly positive, with clients expressing satisfaction in the company's ability to meet deadlines and adapt quickly to emerging needs. - Sales Outsourcing, Direct & Email Mktg for Consulting Co (5.0/5, May 21, 2025): Twin Peak Strategies was very responsive to needs and delivered items on time. This demonstrates their commitment to timely project management and effective communication. [Read Full Review](https://clutch.co/go-to-review/twin-peak-strategies/376118) - Lead Generation Services for Growth Marketing Consultancy (5.0/5, Sep 30, 2025): Wyatt has been excellent with project management. He delivers items on time and often ahead of schedule, which keeps momentum strong. He’s proactive in communicating progress, checking in regularly, and making sure we’re aligned on priorities. [Read Full Review](https://clutch.co/go-to-review/twin-peak-strategies/409968) #### Reviewed 2 times in the past 6 months In the past six months, client feedback for Twin Peak Strategies has been overwhelmingly positive. Clients commend their impeccable project management, with one stating they felt consistently supported and informed. A founder noted their ability to tailor marketing strategies effectively, while another highlighted a significant cost-saving in generating qualified meetings. Overall, clients appreciate their attentive communication and adaptability, although suggestions for improvement include sharing more creative strategy iterations. - 2 of 2 reviews are 5 stars - Less than $10,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/twin-peak-strategies?sort_by=date_desc&verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Twin Peak Strategies' competitive pricing and exceptional value for money. One client noted a 50% cost savings compared to their previous efforts while achieving similar results. Another praised the company's ability to align with their budget without compromising on quality, stating that their services provided good value for the cost. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness and high-quality service delivered by the company. [Read All Reviews](https://clutch.co/profile/twin-peak-strategies?verified=true#reviews) - Less than $10,000 (3 reviews) #### 1 review from clients near Madison Review Rating from Clients - 5.0 out of 5.0 - Overall: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 Local clients describe Twin Peak Strategies as highly proficient in campaign execution, with a strong focus on understanding client needs and delivering measurable results. They value the company's professionalism, responsiveness, and strategic insights that enhance outreach effectiveness. [Read Local Reviews](https://clutch.co/profile/twin-peak-strategies?verified=true#reviews) --- ### [The Connection](https://clutch.co/profile/connection) #### 4.5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Loves Park, IL #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description The Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement. [Visit Website](https://www.theconnectioncc.com) #### High-quality work Clients consistently praise The Connection for delivering high-quality work, noting their effectiveness and capacity to adapt to client needs. One client highlighted that their flawless work has significantly improved customer interactions, generating a strategy that enhances efficiency. Another emphasized that their performance has directly contributed to increased revenues, with a 90% success rate in resolving customer issues. Overall, sentiment reflects strong satisfaction with the quality and effectiveness of services provided. - Answering Services & Customer Inquiry Support for Products Firm (4.0/5, Aug 11, 2017): Their work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time. My relationship with the company is limited, but from what I’ve seen, their work is excellent. [Read Full Review](https://clutch.co/go-to-review/connection/136661) #### Experience in 2 industries The Connection has garnered positive feedback across the Education and Consumer Products industries. In Education, clients appreciated the provider's ability to enhance productivity through efficient call handling, saving substantial man-hours each month. In Consumer Products, businesses noted improved customer relations and significant financial savings, highlighting the provider's responsiveness and effectiveness in managing inquiries. Overall, The Connection is recognized for its adaptability, efficiency, and strong customer service, making it a suitable partner for organizations focused on enhancing call management and customer engagement. [Read All Reviews](https://clutch.co/profile/connection?verified=true#reviews) ##### Education Experience The Connection demonstrates strong expertise in the Education sector, effectively providing answering services that enhance productivity by managing inbound calls. Clients have reported saving approximately 300 billable hours monthly, highlighting the company's efficiency and adaptability to client needs. The overall sentiment is positive, with clients noting rapid response times and exceptional customer service, indicating a strong fit for educational institutions seeking to optimize communication and reduce administrative burdens. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Inbound & Outbound Information Management Service for Education Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/connection/146225) ##### Consumer Products Experience The Connection has demonstrated strong expertise in the Consumer Products industry by effectively managing customer relationships and improving service efficiency. Clients report significant cost savings and heightened revenue due to the provider's innovative solutions and responsiveness to client needs. The company's adaptability and commitment to excellence have led to consistently positive outcomes, making them a reliable partner for businesses seeking to enhance customer service operations. - 1 review for consumer products industry - Unknown avg. project cost - Answering Services & Customer Inquiry Support for Products Firm (4.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/connection/136661) #### 4.5 out of 5.0 rating for cost What Clients Have Said The Connection is recognized for its cost-effectiveness and value for money, with clients noting significant savings on operational costs. One client reported a monthly savings of approximately $25,000 and efficient handling of 100-150 daily calls, while another highlighted savings of around 30 employees' billable hours. The monthly billing structure is appreciated, allowing for flexibility based on call volume. Overall, clients express high satisfaction with the service's effectiveness and adaptability, indicating a strong return on investment. [Read All Reviews](https://clutch.co/profile/connection?verified=true#reviews) - Less than $10,000 (1 reviews) #### 33% of employees work in Loves Park office Loves Park, IL 1975 Harlem Road 50 - 75 employees 815.639.9296 [See All Locations (4)](https://clutch.co/profile/connection#location) --- ### [Pinky Sky Marketing](https://clutch.co/profile/pinky-sky-marketing) - 2 - 9 employees - Mukwonago, WI #### Services Provided - Allocation of Expertise by Percentage - 35% Customer Service Outsourcing - 30% Email Marketing - 35% Sales Outsourcing #### Company description Pinky Sky Marketing is a Customer Service Outsourcing company. Founded in 2007, the agency provides Customer Service Outsourcing and Sales Outsourcing. [Visit Website](https://www.pinkskymtg.com) --- ### [One Click Inc](https://clutch.co/profile/one-click) - $1,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Sussex, WI #### Services Provided - Allocation of Expertise by Percentage - 19% Call Center Services - 6% Content Marketing - 6% E-Commerce Development - 19% IT Managed Services - 6% Pay Per Click - 19% Search Engine Optimization - 6% Social Media Marketing - 19% Web Design #### Company description One Click Inc is a Sussex, Wisconsin-based SEO services firm. The team offers Search Engine Optimization and Web Design. [Visit Website](https://oneclickwi.com/) --- ### [High Velocity Communications](https://clutch.co/profile/high-velocity-communications) - 10 - 49 employees - Waukesha, WI #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Video Production #### Company description Back Office Outsourcing and video production company High Velocity Communications was established in 2002. The firm provides Back Office Outsourcing and Video Production, and is small. [Visit Website](http://www.highvelocitycommunications.com/) --- ### [Christopher Morgan](https://clutch.co/profile/christopher-morgan) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - New Berlin, WI #### Services Provided - Allocation of Expertise by Percentage - 10% BI & Big Data Consulting & SI - 70% Call Center Services - 20% E-Commerce Development #### Company description Call center service Christopher Morgan is based in New Berlin, Wisconsin. They provide Call Center Services and E-Commerce Development. [Visit Website](http://www.cmorgan.com/) --- ### [Neway Nexus](https://clutch.co/profile/neway-nexus) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Waukesha, WI #### Services Provided - Allocation of Expertise by Percentage - 20% Custom Software Development - 20% AI Development - 20% Back Office Outsourcing - 20% CRM Consulting and SI - 20% IT Staff Augmentation #### Company description Neway Nexus, a CRM consulting and SI company, is based in Waukesha, Wisconsin. Their services include CRM consulting and SI and IT staff augmentation. [Visit Website](https://newaynexus.com) --- ### [Luminos Labs](https://clutch.co/profile/luminos-labs) - 50 - 249 employees - West Allis, WI #### Services Provided - Allocation of Expertise by Percentage - 50% Customer Service Outsourcing - 50% E-Commerce Development #### Company description Luminos Labs is an e-commerce development firm and Customer Service Outsourcing company. They focus on E-Commerce Development and Customer Service Outsourcing and were founded in 2010. [Visit Website](https://www.luminoslabs.com/) #### 50% of employees work in West Allis office West Allis, WI 2514 South 102nd Street, Suite 210 6 - 9 employees [See All Locations (2)](https://clutch.co/profile/luminos-labs#location) --- ### [Guarantee Digital](https://clutch.co/profile/guarantee-digital) - $5,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Hartland, WI #### Services Provided - Allocation of Expertise by Percentage - 10% Content Marketing - 15% Digital Strategy - 10% Public Relations - 10% Sales Outsourcing - 10% Search Engine Optimization - 15% Social Media Marketing - 10% Video Production - 20% Web Design #### Company description Founded in 2011, Guarantee Digital is a web design company. The agency focuses on Web Design and Digital Strategy, and is small. [Visit Website](http://guaranteedigital.com/) --- ### [Viking Communication](https://clutch.co/profile/viking-communication) - 10 - 49 employees - West Allis, WI #### Services Provided - Allocation of Expertise by Percentage - 100% Customer Service Outsourcing #### Company description Viking Communication is a West Allis, Wisconsin-based Customer Service Outsourcing company. They focus on Customer Service Outsourcing. [Visit Website](https://vikingcomm.us/) --- ### [ClearVision Strategic Marketing](https://clutch.co/profile/clearvision-strategic-marketing) - 2 - 9 employees - Hartland, WI #### Services Provided - Allocation of Expertise by Percentage - 20% E-Commerce Development - 20% Event Management - 20% Market Research - 20% Sales Outsourcing - 20% Direct Marketing #### Company description Established in 2011, ClearVision Strategic Marketing is a small Sarasota, Florida-based Direct Marketing company. Their services include Direct Marketing and Market Research. [Visit Website](http://www.clearvisionstrategicmarketing.com/) #### 85% of employees work in Hartland office Hartland, WI 1018 Woods Drive # 110 2 - 5 employees [See All Locations (3)](https://clutch.co/profile/clearvision-strategic-marketing#location) --- ### [Johnson Personnel Company](https://clutch.co/profile/johnson-personnel-company) - 2 - 9 employees - Rockford, IL #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 30% Finance & Accounting Outsourcing (FAO) - 20% Recruiting - 20% Staffing #### Company description Johnson Personnel Company is a small Back Office Outsourcing company. They offer Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and were launched in 1979. [Visit Website](http://johnsonpersonnel.com/) --- ### [WHV Empire Management Consulting Firm](https://clutch.co/profile/whv-empire-management-consulting-firm) - Freelancer employees - Wauwatosa, WI #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Document Digitization & Management - 25% Business Consulting - 25% Social Media Marketing #### Company description WHV Empire Management Consulting Firm is a small social media marketing firm in Wauwatosa, Wisconsin. The team specializes in Social Media Marketing and Business Consulting. [Visit Website](https://www.whvempireco.com/) --- ### [New World Application Design & Development](https://clutch.co/profile/new-world-application-design-development) - 10 - 49 employees - Hales Corners, WI #### Services Provided - Allocation of Expertise by Percentage - 20% UX/UI Design - 20% Back Office Outsourcing - 20% Graphic Design - 20% Web Design - 20% Web Development #### Company description New World Application Design & Development is an UX company. Launched in 2007, their team provides UX/UI Design and Back Office Outsourcing. [Visit Website](https://www.newworldnow.com/) --- ### [Answering Innovations](https://clutch.co/profile/answering-innovations) - $5,000+ minimum project size - $100 - $149 average hourly rate - 2 - 9 employees - Madison, WI #### Services Provided - Allocation of Expertise by Percentage - 48% Call Center Services - 52% Customer Service Outsourcing #### Company description Answering Innovations is a Customer Service Outsourcing company. They were launched in 1977 and focus on Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.answeringinnovations.com/Cities/Answering-Service-In-Atlanta-GA.aspx) --- ### [Intelligent Conversations](https://clutch.co/profile/intelligent-conversations) - 2 - 9 employees - Madison, WI #### Services Provided - Allocation of Expertise by Percentage - 50% Business Consulting - 50% Sales Outsourcing #### Company description Launched in 2004, Intelligent Conversations is a Business Consulting and Sales Outsourcing company. The firm offers Business Consulting and Sales Outsourcing, and is small. [Visit Website](https://www.intelligentconversations.com/) #### 1% of employees work in Madison office Madison, WI 5201 Old Middleton Rd employees [See All Locations (2)](https://clutch.co/profile/intelligent-conversations#location) --- ### [KARD Shredding](https://clutch.co/profile/kard-shredding) - 2 - 9 employees - New Berlin, WI #### Services Provided - Allocation of Expertise by Percentage - 100% Document Digitization & Management #### Company description KARD Shredding is a Document Digitization & Management company. They are headquartered in New Berlin, Wisconsin, and their services include Document Digitization & Management. [Visit Website](https://kardshredding.com/) --- ### [Abraham's On-Site Shredding Service](https://clutch.co/profile/abrahams-site-shredding-service) - 2 - 9 employees - Twin Lakes, WI #### Services Provided - Allocation of Expertise by Percentage - 100% Document Digitization & Management #### Company description Document Digitization & Management company Abraham's On-Site Shredding Service is based in Twin Lakes, Wisconsin. They focus on Document Digitization & Management. [Visit Website](https://www.abrahamsshredding.com/) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. 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