# Top BPO Companies in Latin America Highly reviewed BPO companies in Latin America include Connext, SupportYourApp, Unity Communications, Helpware CX, ContactPoint 360, Outsourced, Remote Team Solutions, Siete, Vrand, Mind Group. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top BPO Companies in Latin America Ratings Updated: Jul 29, 2026 ### [Connext](https://clutch.co/profile/connext-0) #### 5 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Bogotá, Colombia #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Customer Service Outsourcing - 30% Finance & Accounting Outsourcing (FAO) - 20% IT Staff Augmentation #### Company description Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training. [Visit Website](https://www.connextglobal.com) #### Experience in 5 industries Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) ##### Arts, entertainment & music Experience Connext has proven expertise in the Arts, entertainment & music industry, particularly through their effective call center services for an entertainment company. Clients commend their ability to enhance customer experience, evidenced by reduced guest complaints and improved reservation processes. Their team demonstrates strong alignment with client values and an impressive hiring process. While there are suggestions for increased employee training, overall sentiment remains positive, making them a suitable partner for businesses in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Entertainment Company (5.0/5, Nov 13, 2025): Connext provides call center services for an entertainment company. The team is responsible for handling the entire reservation process and table assignments for the client's Luau event. [Read Full Review](https://clutch.co/go-to-review/connext-0/419708) ##### Financial services Experience Connext has demonstrated robust expertise in the Financial services sector, particularly in enhancing systems and processes for clients like Simpay-Alpha Card. Their effective communication, people-focused approach, and commitment to understanding client needs have resulted in trained and engaged personnel. Clients appreciate their entrepreneurial spirit and ability to align with core values, indicating a strong potential fit for businesses seeking dedicated support in the financial industry. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - IT Staff Augmentation for Payment Services Company (5.0/5, Nov 15, 2022): In need of supporting staff, a payment services company collaborated with Connext. The team deployed technical engineers with excellent industry knowledge across the US market for system updates and data entry.  [Read Full Review](https://clutch.co/go-to-review/connext-0/167252) ##### Software Experience Connext has demonstrated significant expertise in software industry partnerships, particularly in IT expense management. Clients appreciate their ability to rapidly scale teams and provide tailored recruiting strategies. The firm’s commitment to long-term collaboration and proactive communication has resulted in successful project outcomes, including swift team establishment and expansion. Overall, client sentiment is highly positive, highlighting Connext as a reliable partner capable of enhancing operational capabilities within the software sector. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Expense Management Software Company (5.0/5, Jul 25, 2022): Connext has been hired by an expense management software company for recruitment services. They help the client expand their global presence by bringing in new talents and providing post-hire support. [Read Full Review](https://clutch.co/go-to-review/connext-0/151453) ##### Business services Experience Connext Global Solutions has received positive feedback from clients in the business services industry, particularly for their expertise in optimizing outsourced accounting functions. Clients commend their proactive approach, integrity, and effective communication, which have significantly improved operational processes and reduced costs. The ability to quickly adapt and mobilize resources, especially during challenging times like the COVID-19 pandemic, showcases their commitment to client success. Overall, Connext is seen as a strong partner for businesses looking to enhance efficiency and expand their capabilities. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Accounting Management Firm (5.0/5, Dec 17, 2021): A construction accounting management firm hired Connext Global Solutions to augment their staff for their internal processes. The vendor now makes up for nearly two-thirds of their workforce.  [Read Full Review](https://clutch.co/go-to-review/connext-0/7000) ##### Other Industry Experience Connext has garnered positive feedback within the Other Industry sector for its expertise in general accounting and operational support. Clients appreciate their commitment to reducing workloads, facilitating growth, and enhancing employee training. Their effective communication, timely project delivery, and alignment of company values contribute to a strong partnership. Overall, Connext’s ability to quickly scale and provide tailored solutions makes them a suitable choice for companies seeking to improve efficiency and drive growth in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Finance & Accounting Outsourcing for Entertainment Co (5.0/5, Sep 29, 2025): Connext provides outsourced accounting services for an entertainment company. The team handles journal entries, month-end reviews, and other tasks. [Read Full Review](https://clutch.co/go-to-review/connext-0/409539) ##### Real estate Experience Connext has demonstrated a strong expertise in supporting the real estate industry, particularly in transaction management and recruitment services. Clients appreciate their proactive approach and the ability to quickly provide highly qualified candidates, significantly improving operational efficiency and client satisfaction. The positive sentiment reflects their commitment to excellence and the seamless integration of their team as an extension of the client's business, making them a reliable partner for long-term collaboration. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Title & Escrow Company (5.0/5, Jan 23, 2023): Connext provides staff augmentation services for a title and escrow company. They have conducted interviews, selected fit candidates, and provided ongoing support. [Read Full Review](https://clutch.co/go-to-review/connext-0/177516) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 4 cities - Denver, Colorado (1 projects) - Honolulu, Hawaii (3 projects) - Mechanicsville, Virginia (1 projects) - Trevose, Pennsylvania (1 projects) This provider is available in 7 time zones: - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) #### 20% of employees work in Bogotá office Bogotá, Colombia 7c-51 Calle 139 151 - 200 employees [See All Locations (5)](https://clutch.co/profile/connext-0#location) --- ### [SupportYourApp](https://clutch.co/profile/supportyourapp) #### 4.8 out of 5 star rating (87 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - DSR, Argentina #### Services Provided - Allocation of Expertise by Percentage - 20% AI Agents - 15% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Data Annotation Services #### Company description SupportYourApp is a comprehensive customer support and outsourcing company providing a range of services including technical support, HR recruitment, and eCommerce assistance. The company receives overwhelmingly positive feedback, with approximately 89% of reviews highlighting their reliable service, flexibility, and strong communication. However, around 11% of reviews indicate areas for improvement, emphasizing the need for better ownership and proactiveness in specific cases. [Visit Website](https://supportyourapp.com/welcome-from-clutch/?utm_medium=referral&utm_source=clutch&utm_campaign=company_profile) #### Reviewed 10 times in the past 6 months Over the past six months, SupportYourApp has received predominantly positive feedback, with clients praising their responsiveness, effective communication, and ability to deliver high-quality support. For instance, one client noted that they successfully increased the number of resolved tickets from 15 to 40 per month, while another highlighted the seamless integration of SupportYourApp into their operations. However, a recent review expressed dissatisfaction due to lack of ownership and efficiency in handling support tickets, indicating a need for improvement in accountability. Overall, the sentiment remains favorable. - 6 of 10 reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read 10 Recent Reviews](https://clutch.co/profile/supportyourapp?sort_by=date_desc&verified=true#reviews) #### 4.7 out of 5.0 rating for cost What Clients Have Said SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations. [Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) - $10,000 to $49,000 (19 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (7 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive SupportYourApp is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 24 countries - Austria (1 projects) - Bahamas (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (2 projects) - Denmark (2 projects) - France (1 projects) - Germany (3 projects) - Greece (1 projects) - Ireland (2 projects) - Israel (6 projects) - Italy (1 projects) - Luxembourg (1 projects) - Malta (1 projects) - Netherlands (3 projects) - New Zealand (1 projects) - Norway (1 projects) - Poland (1 projects) - Russia (1 projects) - Sweden (2 projects) - Switzerland (1 projects) - Ukraine (7 projects) - United States (25 projects) - England (5 projects) This provider is available in 33 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 31 languages: - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Korean - French - Turkish - Vietnamese - Cantonese - Italian - Urdu - Polish - Ukrainian - Persian - Romanian - Azerbaijani - Dutch - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Croatian - Swedish - Georgian [View Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) --- ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - San Pedro Garza García, Mexico #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments. [Visit Website](http://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Unique expertise Clients have consistently praised Unity Communications for their unique expertise, noting the unmatched talent they bring to projects. One client highlighted the effectiveness of their team, stating that the agents are a delight to work with and significantly improve workflow. The engagement led to decreased phone drop rates and increased order processing, demonstrating their ability to enhance operational efficiency. Overall, the sentiment reflects strong satisfaction with Unity's specialized skills and responsiveness. #### Reviewed 1 time in the past 6 months Recent reviews of Unity Communications reflect a strong overall sentiment, highlighting their effective support in clerical tasks and excellent client communication. Clients appreciate their organizational skills and responsiveness, noting a seamless integration with their teams. One client emphasized the positive impact on collections, maintaining client satisfaction despite workforce changes. Additionally, Unity's proactive approach to improving attendance issues was noted, resulting in a remarkable 99.59% attendance rate. Overall, clients view Unity Communications as a reliable and valuable partner. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/unity-communications?sort_by=date_desc&verified=true#reviews) #### 4.9 out of 5.0 rating for cost What Clients Have Said Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - Canada (1 projects) - Ireland (1 projects) - United States (34 projects) [View Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Guadalajara, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a customer experience and support service provider praised for its efficiency and adaptability in various industries such as telecommunications, cybersecurity, and healthcare marketing. Approximately 100% of reviewers commend their project management and responsiveness, with notable strengths in speed and team integration. Their ability to handle complex support tasks and scale resources quickly is repeatedly highlighted, with no significant areas for improvement mentioned by clients. [Visit Website](https://helpware.com/cx?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-la) #### Autonomous Clients have expressed a highly positive sentiment regarding Helpware's autonomy in handling tasks. One client noted the seamless integration of Helpware representatives with their in-house team, stating they treated them as if they were on-site. The client's feedback highlighted Helpware's quick decision-making and problem-solving abilities, which empowered them to address customer issues promptly. Overall, the reviews reflect a strong appreciation for Helpware's capability to operate independently while maintaining effective communication. - Customer Service Staff for Sports Gear Rental Company (4.5/5, Apr 24, 2019): We were impressed with the training and response time. They made quick, insightful decisions. This allowed us to empower them to solve customer problems immediately. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/94054) #### Reviewed 1 time in the past 6 months Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/helpware-cx?sort_by=date_desc&verified=true#reviews) #### 4.7 out of 5.0 rating for cost What Clients Have Said Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) - $50,000 to $199,999 (12 reviews) - $10,000 to $49,000 (10 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (3 reviews) - $10,000,000 + (1 reviews) #### 16% of employees work in Guadalajara office Guadalajara, Mexico Av. De Las Americas 1254, 16th Floor 501 - 750 employees [See All Locations (9)](https://clutch.co/profile/helpware-cx#location) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Bogotá, Colombia #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Collaborative Clients highlighted a strong sentiment of collaboration with ContactPoint 360, noting their flexibility and adaptability to internal workflows. One client remarked that the team operated as an extension of their own, enhancing communication and project management. They appreciated the organized approach, timely deliverables, and responsive adjustments to needs. Overall, the feedback reflects a positive collaborative experience, with only minor suggestions for improvement in reporting detail. - Back-Office/Customer Service Outsourcing for Software Dev Co (5.0/5, Jan 12, 2026): Their flexibility and willingness to adapt to our workflows stood out. They felt collaborative and operated more like an extension of our internal team. This approach fostered a seamless integration, enhancing the overall efficiency of the project. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429518) #### Reviewed 1 time in the past 6 months In the past six months, clients have praised ContactPoint 360 for their effective customer communication support and operational management, noting quicker response times and improved customer feedback. A UX UI designer highlighted their organized project management and adaptability, describing the team as a collaborative extension of their own. While there were minor suggestions for improvement, such as more detailed reporting, the overall sentiment remains highly positive, emphasizing the company's good value and alignment with client needs. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/contactpoint-360?sort_by=date_desc&verified=true#reviews) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) #### 10% of employees work in Bogotá office Bogotá, Colombia Bogotá North Point Building Cra. 7 #156-10 Tower 3, 21st floor, 201 - 250 employees [See All Locations (9)](https://clutch.co/profile/contactpoint-360#location) --- ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Buenos Aires, Argentina #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced is an outsourcing services provider that offers recruitment, IT services, and remote staffing solutions across various industries. Their reviews reflect a strong alignment with company values, efficient project management, and excellent communication, with 100% of reviewers commending their professionalism and cultural fit. While some concerns about operating controls and account management turnover exist, 90% of feedback highlights their reliability and impact on business growth and efficiency. [Visit Website](https://outsourced.co/) #### Reviewed 1 time in the past 6 months In the past six months, Outsourced has received positive feedback for their recruitment solutions, particularly in streamlining processes and enhancing efficiency for clients like Quality People Pty Ltd. Clients appreciate the personable approach and alignment with company values, highlighting the effectiveness of team members such as Michelle, the Client Success Director. However, there are noted frustrations regarding staff operating controls, indicating room for improvement. Overall, the sentiment is favorable, emphasizing strong collaboration and value. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/outsourced?sort_by=date_desc&verified=true#reviews) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with Outsourced's pricing, highlighting its alignment with budgetary constraints and overall value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another mentioned Outsourced's ability to deliver quality talent at a lower cost compared to local options. Overall sentiment indicates that clients appreciate the balance of quality and affordability, reinforcing Outsourced's reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Australia (4 projects) - Canada (1 projects) - Israel (1 projects) - Switzerland (1 projects) - United States (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) #### 1% of employees work in Buenos Aires office Buenos Aires, Argentina Avenida Corrientes 800 10 - 15 employees +54 11 5984 1515 [See All Locations (10)](https://clutch.co/profile/outsourced#location) --- ### [Remote Team Solutions](https://clutch.co/profile/remote-team-solutions) #### 5 out of 5 star rating (24 reviews) - 250 - 999 employees - Torreón, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% IT Staff Augmentation - 30% Staffing #### Company description Remote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed. [Visit Website](https://remoteteamsolutions.com/your-office-in-mexico/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-latin-america) #### Trustworthy The sentiment of trustworthiness is consistently highlighted across client reviews for Remote Team Solutions. One client emphasized the ease of trust in their partnership, stating it was 'scary' to delegate major business operations but felt secure with RTS. Another client noted their trust in the recruitment process due to RTS's responsiveness and knowledge. Overall, clients express high confidence in RTS's reliability and performance, indicating a strong foundation for ongoing collaborations. - Staff Aug & Utility Mgmt Services for Utility Mgmt Co (5.0/5, Sep 4, 2025): There is a lot I love about Remote Team Solutions, but above all else is trust. It is scary to turn over such a major part of our business to a partner, but RTS has made it easy to trust in our partnership. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/403148) #### Reviewed 2 times in the past 6 months Recent client feedback for Remote Team Solutions highlights a strong emphasis on talent acquisition and project management efficiency. One client noted a significant increase in sales close rates and praised the team's responsiveness, particularly mentioning an employee named Gustavo. Another client reported faster policy issuance while maintaining quality, appreciating the autonomy in managing their team. Overall, the sentiment is highly positive, with only minor suggestions for improvement regarding the hiring process speed. - 1 of 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/remote-team-solutions?sort_by=date_desc&verified=true#reviews) #### Experience in 10 industries Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) ##### Insurance Experience Remote Team Solutions has demonstrated strong expertise in the Insurance industry, particularly in policy issuance for Texas Specialty Underwriters Inc. Clients commend their timely delivery and effective project management, which has significantly improved operational efficiency. The collaborative approach allows clients to manage their teams while receiving essential support, highlighting Remote Team Solutions' strengths in responsiveness and quality service. Overall sentiment indicates reliability and value, making them a suitable partner for businesses seeking to enhance their insurance operations. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Mar 20, 2026): Remote Team Solutions provides staff augmentation services for an insurance agency. The team helps the client issue policies and works under the client's management. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/444379) ##### Software Experience Remote Team Solutions has demonstrated exceptional expertise in the software industry, particularly in filling critical technical roles. Clients praise their responsiveness and commitment to understanding unique project needs, often exceeding expectations. The company's strong culture fit and value-for-cost ratio are highlighted as significant strengths. Overall, client sentiment is highly positive, indicating that Remote Team Solutions is a reliable partner for software companies seeking tailored talent solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Technical Position Recruitment for Hyperscale Data Company (5.0/5, Jan 24, 2024): A hyperscale data company has hired Remote Team Solutions to provide recruitment services. The team is entrusted to find a candidate to fill a critical, highly technical position. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/263883) ##### Legal Experience Remote Team Solutions has received positive feedback from clients in the Legal industry, notably law firms and immigration attorneys, highlighting their expertise in providing high-quality virtual and executive assistants. Clients commend the professionalism, organization, and effective communication that the assistants bring, significantly easing workload and enhancing client relations management. The overall sentiment reflects satisfaction with timely project delivery and the quality of work, making Remote Team Solutions a strong candidate for legal businesses seeking reliable support. - 2 reviews for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Recruitment for Immigration Attorney (5.0/5, Apr 9, 2021): Remote Team Solutions provided hiring services to an immigration attorney. The team was initially tasked with the recruitment of an executive assistant to help the client organize work-related information. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/120951) - Virtual Assistant Support for Law Firm (4.5/5, May 27, 2025): Remote Team Solutions provided a virtual assistant for a law firm. The assistant was tasked with supporting the client's operations. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/377649) ##### Other Industry Experience Remote Team Solutions demonstrates strong expertise in customer care outsourcing within the Other Industry sector, evidenced by improved customer retention and satisfaction ratings. Clients commend their project management, accountability, and timely delivery, noting a culture of professionalism and integrity. The measurable success includes increased profitability and reduced call handling times. Their ability to align with client values and needs positions them as a compelling choice for businesses seeking effective solutions in customer service. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Pest Control Co (5.0/5, May 21, 2025): Remote Team Solutions provides customer support services for a pest control company. The team has handled digital and voice communication and identified customer concerns. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/376112) ##### Construction Experience Remote Team Solutions has demonstrated significant expertise in the construction industry, particularly in MEP construction recruitment. Clients appreciate the company's ability to enhance manpower while reducing costs, with one client noting a 30% increase in recruitment efficiency and substantial savings. The firm is praised for its responsiveness, strong alignment with client values, and exceptional service delivery, indicating a reliable partner for businesses seeking to strengthen their recruitment strategy in the construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Construction Company (5.0/5, May 6, 2024): Remote Team Solutions provided recruiting services for a construction company. They hired four specialists for the client, including a senior-level recruiter with native-level English. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/286814) ##### Human Resources Experience Remote Team Solutions has received positive feedback from clients in the Human Resources industry, particularly for their expertise in sourcing and employing candidates compliantly across borders. Clients appreciate their timely communication, professionalism, and effective project management, which resulted in successful hires that fit well within teams. Their ability to navigate complex hiring requirements in Mexico has been highlighted as a significant strength, positioning them as a reliable partner for businesses seeking HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourcing & Recruitment for HR Company (5.0/5, Nov 17, 2023): An HR company hired Remote Team Solutions for outsourcing and recruitment. Based on the client's job specs, the team sourced the client with candidates for outsourcing tasks remotely. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/250321) ##### Media Experience Remote Team Solutions has received positive feedback from clients in the Media industry, highlighting their expertise in staffing and design. One CEO praised their team for being responsive, helpful, and going above and beyond to ensure client satisfaction. The overall sentiment reflects strong project management skills and timely deliveries, making them a reliable partner for Media companies seeking to enhance their capabilities. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Media Company (5.0/5, Nov 8, 2023): Remote Team Solutions has provided staff augmentation services for a media company. The team has furnished the client with a dedicated design staff. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/248209) ##### Advertising & marketing Experience Remote Team Solutions has garnered positive feedback in the Advertising & Marketing industry for their exceptional recruitment services. Clients commend their deep understanding of specific needs, meticulous candidate vetting, and strong alignment with company culture. Their commitment to timely communication and personalized support enhances the hiring process, making it efficient and effective. Overall, clients express high satisfaction with the quality of talent provided, indicating Remote Team Solutions as a valuable partner for organizations seeking to enhance their remote teams. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Developer Recruitment Services for Marketing Agency (5.0/5, Oct 7, 2021): Picking up from the previous vendor, Remote Team Solutions was recruited by a marketing agency to find a full-time developer for them.  [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/28628) - Staff Augmentation for Strategic Digital Agency (5.0/5, Nov 30, 2022): Remote Team Solutions provides staff augmentation services for a strategic digital agency. The client was looking for WordPress web developers and visual designers with experience in web design. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/169656) - Remote Employee Recruitment for Digital Mktg & Web Dev Co (5.0/5, Aug 10, 2023): Remote Team Solutions provided HR services for digital marketing and web development company. The team was responsible for recruiting and managing an executive assistant as a remote employee for the client. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/224415) ##### Retail Experience Remote Team Solutions has received positive feedback from retail clients, particularly for their expertise in team expansion and support. One client highlighted their effective staffing solutions, starting with an executive assistant and evolving to include sales and marketing roles, which significantly aided their growth. The firm's proactive approach to challenges and commitment to client needs have been noted as key strengths, making them a reliable partner for retailers seeking to optimize operations and enhance logistics. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Handicraft Store (5.0/5, Aug 24, 2022): Remote Team Solutions provides BPO services to help a handicraft store manage their artisans and logistics in Mexico. They've deployed an executive assistant, customer service agent, and digital marketer. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/155317) ##### Business services Experience Remote Team Solutions demonstrates strong expertise in handling labor law compliance and customer care within the Business services industry. Clients commend their ability to navigate complex regulations in Mexico, ensuring legal compliance while providing cost-effective hiring solutions. The company's organized project management and responsive communication contribute positively to client experiences, enhancing productivity and customer retention. Overall, their strengths in labor law and customer support make them a compelling choice for businesses seeking reliable partnerships. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Pest Control Company (5.0/5, Apr 23, 2022): A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038) - Recruitment Services for HR Consulting Firm (5.0/5, Aug 18, 2022): Remote Team Solutions provides recruitment services for an HR consulting firm. They are tasked with building a remote team specialized in Mexican Labor Law to keep the company operations running. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/154666) ##### Real estate Experience Remote Team Solutions has demonstrated significant expertise in the real estate industry, particularly in recruitment and data processing. Clients have praised their responsiveness, collaborative nature, and ability to effectively fill specialized roles, enhancing operational efficiency. Their services have resulted in substantial cost savings and streamlined processes for businesses managing large portfolios, making them a reliable partner for real estate firms seeking to optimize human resources and operational workflows. - 2 reviews for real estate industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Data Entry, Processing and Invoicing for Real Estate company (5.0/5, Aug 27, 2019): Remote Team Solutions provides outsourced data entry and HR support for over 50,000 properties on an ongoing basis. Additionally, they update the website, provide invoices, and bids on services as needed for properties. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/32924) - Recruitment Solutions for Real Estate Company (5.0/5, Oct 18, 2021): Remote Team Solutions is providing recruitment services to a real estate firm. So far, they've helped the client hire a customer success manager. They now continue to help the client fill two more positions. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/38491) ##### Food & Beverages Experience Remote Team Solutions has demonstrated strong expertise in the Food & Beverages industry, particularly through their work with a winery to enhance brand identity and e-commerce capabilities. Clients highlighted their effective project management, responsiveness, and comprehensive solutions including website development and marketing services. The engagement reportedly yielded significant results in a short time frame, indicating their potential impact. Overall, their commitment to client needs and proactive approach positions them as a suitable partner for businesses in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - App & Web Development for Winery (5.0/5, Dec 28, 2020): Remote Team Solutions developed an e-commerce website and app for a winery. Their team also assisted with the client’s brand identity, videos, marketing, and trademarking. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146297) ##### IT Services Experience Remote Team Solutions has received positive feedback in the IT Services industry for their efficient offshore IT resources and strong communication skills. Clients appreciate their cost-effective solutions and the high quality of candidate profiles provided. The vendor has demonstrated expertise in streamlining processes, facilitating effective coordination, and enhancing productivity for clients. Overall, the sentiment is favorable, indicating that Remote Team Solutions is a viable option for businesses seeking reliable IT support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Personal Assistant Recruitment for IT Offshoring Company (5.0/5, Dec 28, 2020): Remote Team Solutions was tasked with sourcing candidates for an IT company's personal assistant role. Currently, the team's services have been extended to the client's HR department. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146316) #### Completed projects in 5 countries - Ireland (1 projects) - Mexico (1 projects) - New Zealand (1 projects) - United States (19 projects) - England (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) --- ### [Siete](https://clutch.co/profile/siete) #### 4.8 out of 5 star rating (13 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Ciudad de México, Mexico #### Services Provided - Allocation of Expertise by Percentage - 20% Demand Generation Marketing - 80% Sales Outsourcing #### Company description Siete is a specialized lead generation and prospecting firm that assists businesses in enhancing their sales pipelines through qualified lead generation and high-value meetings. Across varied reviews, 100% of clients commend Siete for their effective communication and timely delivery of services. While 12.5% suggest enhancements in reporting, 87.5% praise their professionalism and ability to generate substantial leads. [Visit Website](https://www.wearesiete.com/?utm_source=clutch.co&utm_medium=referral) #### Personable Clients consistently commend Siete for their personable approach, noting the team's warmth and genuine interest in understanding their business needs. One client highlighted the exceptional attention from team members Guadalupe and Nicolas, who were always attentive and focused on improving results. Overall, the sentiment reflects a strong appreciation for Siete's close and personal follow-up, contributing positively to the client experience. - Lead Generation for Human Capital Management Consulting Co (4.5/5, Sep 13, 2024): Siete's warmth and interest in understanding what our company does and how we offer our services were impressive. The attention of Guadalupe and Nicolas is exceptional, always attentive to our needs and looking to improve the results. [Read Full Review](https://clutch.co/go-to-review/siete/314293) #### Reviewed 3 times in the past 6 months Recent client reviews for Siete highlight their effectiveness in lead generation and prospecting services. Notably, one client reported an average of 20 meetings booked monthly, while another noted the closure of four deals attributed to Siete's efforts. Clients praised their proactive communication and timely delivery. However, suggestions for improvement include enhancing data visibility and providing real-time project dashboards. Overall, the sentiment is positive, with clients appreciating the value and results delivered by Siete. - 3 of 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/siete?sort_by=date_desc&verified=true#reviews) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Siete's strong value for money, noting competitive pricing and effective lead generation. For instance, one CMO mentioned that Siete offered 'good value for the cost,' while a CEO appreciated their 'pricing fit our budget.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, with multiple clients reporting effective outcomes such as increased qualified leads and successful meetings, reinforcing the perception of Siete as a valuable partner. [Read All Reviews](https://clutch.co/profile/siete?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (1 reviews) #### Completed projects in 5 countries - Argentina (1 projects) - Colombia (1 projects) - Mexico (8 projects) - Peru (2 projects) - Uruguay (1 projects) [View Reviews](https://clutch.co/profile/siete?verified=true#reviews) --- ### [Vrand](https://clutch.co/profile/vrand) #### 4.9 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Buenos Aires, Argentina #### Services Provided - Allocation of Expertise by Percentage - 10% Account-Based Marketing - 30% Demand Generation Marketing - 15% Email Marketing - 10% Graphic Design - 20% Sales Outsourcing - 15% Search Engine Optimization #### Company description Vrand is a lead generation and digital marketing company known for its expertise in creating effective outbound prospecting campaigns, LinkedIn outreach, and web design services. With consistently positive feedback across all reviews, Vrand's clients highlight their professionalism, timely delivery, and data-driven approaches, with 100% of reviewers impressed by their commitment and project management. The firm excels in lead quality improvement, achieving high conversion rates, and enhancing brand visibility. [Visit Website](https://vrand.biz/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In the last six months, Vrand has received positive feedback for their effective lead generation and prospecting campaigns. A client highlighted an impressive 80% conversion rate from prospect to scheduled meetings, praising Vrand's timely delivery and responsiveness to needs. Their professionalism and commitment to staying current with industry trends were particularly noted. Overall, clients expressed high satisfaction with Vrand's services, with no significant areas for improvement identified. - 1 of 1 reviews is 5 stars - Less than $10,000 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/vrand?sort_by=date_desc&verified=true#reviews) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Vrand's strong value for money and budget-friendly pricing. For instance, one CEO noted that their pricing fit within their budget while providing good value for the cost. Another client emphasized that despite spending less than $10,000, they received significant lead generation results. Overall, the sentiment reflects satisfaction with Vrand's cost-effectiveness and the quality of services delivered, with multiple clients stating that they found Vrand's offerings to exceed their expectations. [Read All Reviews](https://clutch.co/profile/vrand?verified=true#reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 3 countries - Argentina (4 projects) - Estonia (1 projects) - United States (2 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/vrand?verified=true#reviews) #### 88% of employees work in Buenos Aires office Buenos Aires, Argentina 501 Loyola 6 - 9 employees +54 9 11 5622-8729 [See All Locations (2)](https://clutch.co/profile/vrand#location) --- ### [Mind Group](https://clutch.co/profile/mind-group) #### 5 out of 5 star rating (10 reviews) - $10,000+ minimum project size - $50 - $99 average hourly rate - 50 - 249 employees - Parque Campolim, Brazil #### Services Provided - Allocation of Expertise by Percentage - 25% Custom Software Development - 25% Customer Service Outsourcing - 25% Mobile App Development - 25% Web Development #### Company description Mind Group is a versatile software development company specializing in creating comprehensive digital platforms tailored to diverse industries, including e-commerce, legal tech, and marketplaces. Feedback from clients highlights their exceptional project management, agile methodologies, and adeptness in integrating complex technical solutions. With approximately 95% positive reviews, clients frequently commend Mind Group's commitment to delivering innovative, user-centric solutions that drive business growth and efficiency, with 80% emphasizing their robust technical expertise and alignment with client values. [Visit Website](https://mindconsulting.com.br/?utm_source=clutch.co&utm_medium=referral) #### Timely Clients expressed a highly positive sentiment regarding Mind Group's timeliness. One client noted that the platform was launched on schedule, with the project manager proactively addressing risks and ensuring effective communication throughout. The team adhered to an agile methodology, delivering results on time, including achieving an average alert latency of 280ms. Overall, clients appreciated Mind Group's commitment to timely delivery, despite suggesting earlier discussions on DevOps for further optimization. - Custom Platform Dev for Financial Services Company (5.0/5, Mar 17, 2026): Mind Consulting used an agile methodology with two-week sprints, Jira, Confluence, Slack, and weekly reviews via Google Meet. The product owner was proactive in anticipating risks and communicating scope deviations before they became real problems. The team had impeccable communication throughout the project. Moreover, Mind Consulting delivered on time. [Read Full Review](https://clutch.co/go-to-review/mind-group/443522) #### Reviewed 9 times in the past 6 months Recent reviews for Mind Group highlight their exceptional project management and technical expertise, with clients appreciating their tailored solutions. A product manager at Regallo Eventos noted the impressive SEO strategy that led to over 1,240 registered suppliers within 90 days. Another client from Mundo Parcelado praised the efficient real-time booking system that significantly reduced no-show rates. Overall sentiment reflects high satisfaction with Mind Group's ability to understand client needs and deliver high-quality, effective platforms. - 9 of 9 reviews are 5 stars - Unknown avg. project cost [Read 9 Recent Reviews](https://clutch.co/profile/mind-group?sort_by=date_desc&verified=true#reviews) #### Experience in 6 industries Mind Group has demonstrated expertise across several industries, notably in Consumer Products & Services, Recreation, eCommerce, Home Services, Information Technology, and Financial Services. Clients have praised their ability to create tailored digital solutions that significantly improve user experience and operational efficiency. Overall sentiment is highly positive, highlighting their strengths in project management, technical proficiency, and understanding of niche market needs. Potential clients in fragmented markets seeking to enhance digital presence, user engagement, and operational reliability would find Mind Group a strong fit. [Read All Reviews](https://clutch.co/profile/mind-group?verified=true#reviews) ##### Financial services Experience Mind Consulting demonstrates significant expertise in the Financial services industry, as evidenced by their successful development of a custom platform for real-time market data processing. Clients have praised their technical quality and business acumen, noting impressive results such as a 280ms alert latency and a 71% retention rate. Their agile project management and proactive communication have also been highlighted as strengths. Overall, they are well-positioned to meet the unique needs of clients in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Custom Platform Dev for Financial Services Company (5.0/5, Mar 17, 2026): Mind Consulting developed a custom platform for a financial services company, including a Node.js backend with microservices architecture, a rule engine, an analytical dashboard, and a backtesting module. [Read Full Review](https://clutch.co/go-to-review/mind-group/443522) ##### Home Services Experience Mind Group has demonstrated significant expertise in the Home Services industry by successfully developing a comprehensive digital platform for a home services marketplace. Clients have praised their commitment to user experience, resulting in high trust levels, with 84% citing verified reviews as a key factor. Their strengths include effective project management, a solid technical foundation, and a deep understanding of marketplace dynamics, leading to impressive user acquisition and engagement metrics. Overall sentiment is highly positive, indicating that Mind Group is a strong fit for businesses in the Home Services sector. - 1 review for home services industry - 1 review is 5 stars - Unknown avg. project cost - Web, Mobile App Dev/Design for Home Services Marketplace Co (5.0/5, Mar 17, 2026): Mind Consulting developed and designed a digital platform for a home services marketplace company. The team built a web portal using Next.js, an iOS and Android app, and a PostgreSQL database. [Read Full Review](https://clutch.co/go-to-review/mind-group/443604) ##### eCommerce Experience Mind Consulting has received positive feedback in the eCommerce industry for their ability to deliver customized solutions tailored to specific markets. Clients praised their expertise in building robust platforms from scratch, integrating essential features like advanced filtering, personalized user experiences, and efficient payment systems. Overall sentiment highlights their strong project management, attention to detail, and understanding of niche markets, contributing to significant improvements in conversion rates, customer engagement, and overall business performance for their clients. - 4 reviews for ecommerce industry - 4 reviews are 5 stars - Unknown avg. project cost - Web Dev for EdTech Company (5.0/5, Mar 18, 2026): Mind Consulting developed a Next.js digital store from scratch for an edtech company. The team created an automated purchase and delivery flow, a member area, a content creator dashboard, and more. [Read Full Review](https://clutch.co/go-to-review/mind-group/443862) - E-Commerce Web Development & Design for Pet Products Company (5.0/5, Mar 19, 2026): Mind Consulting developed and designed a custom e-commerce platform for a pet products company. The team built a mobile-first frontend, created a product catalog with filters, and integrated payment methods. [Read Full Review](https://clutch.co/go-to-review/mind-group/444027) - Web Marketplace Dev for Sports & Fitness Company (5.0/5, Mar 19, 2026): Mind Consulting developed a web marketplace for a sports and fitness company. The team built an advanced search and filtering system, a listing comparison tool, and a subscription-based monetization system. [Read Full Review](https://clutch.co/go-to-review/mind-group/444139) - Digital Platform Development for Exotic Animal Marketplace (5.0/5, Mar 20, 2026): Mind Consulting developed a digital platform for a marketplace in the exotic animal industry. They built a responsive web portal, an iOS and Android mobile app, a provider web dashboard, and an admin dashboard. [Read Full Review](https://clutch.co/go-to-review/mind-group/444299) ##### Recreation Experience Mind Consulting demonstrates strong expertise in the Recreation industry by creating a comprehensive travel marketplace that effectively addresses market fragmentation. Clients praised their robust project management, innovative solutions such as real-time overbooking prevention, and a user-friendly mobile experience. The platform significantly reduced no-show rates and exceeded growth targets, indicating positive impact and value. Overall, their proactive engagement and alignment with client needs make them a suitable partner for businesses seeking digital solutions in the Recreation sector. - 1 review for recreation industry - 1 review is 5 stars - Unknown avg. project cost - Web Dev for Travel Tech Company (5.0/5, Apr 23, 2026): Mind Consulting developed a marketplace platform for a travel tech company. They conducted UX research, designed UI/UX, developed a full stack web platform, and built a mobile app for iOS and Android. [Read Full Review](https://clutch.co/go-to-review/mind-group/452262) ##### Consumer products & services Experience Mind Group has demonstrated strong expertise in the Consumer Products & Services industry, particularly in developing a supplier marketplace for events. Clients appreciate their end-to-end project management, including UX design, full-stack development, and strategic SEO implementation, which has led to significant organic growth and user engagement. The team's ability to integrate solutions and maintain effective communication has been highlighted as a strength. Overall, the positive feedback suggests that Mind Group is well-suited for businesses seeking to enhance their marketplace presence. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Web Dev for Event Tech Company (5.0/5, Apr 23, 2026): Mind Consulting built a marketplace from scratch for an event tech company. The team handled the project end-to-end, including UX research, UI design, full stack development, technical SEO architecture, and QA. [Read Full Review](https://clutch.co/go-to-review/mind-group/452296) ##### Information technology Experience Mind Group is highly regarded for its expertise in developing advanced NLP solutions tailored to the legal technology sector. Clients report significant improvements in contract analysis efficiency and user retention rates, with one project achieving a processing time reduction from 4 hours to 7 minutes. Their commitment to precision, rigorous development practices, and user-friendly designs have consistently garnered positive feedback, making them a strong candidate for businesses seeking reliable IT partnerships in the legal technology domain. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - AI Engine Development for Legal Tech Company (5.0/5, Mar 17, 2026): Mind Consulting developed an AI engine with fine-tuning of GPT-4 and Claude 3 on a legal dataset of 50,000 annotated clauses for a legal tech company. They built an intelligent contract comparison tool.  [Read Full Review](https://clutch.co/go-to-review/mind-group/443579) #### 5.0 out of 5.0 rating for cost What Clients Have Said Mind Consulting has received positive feedback regarding their cost-effectiveness and value for money across various client projects. Clients have consistently noted that their pricing fits within budget while delivering high-quality solutions. For instance, one client highlighted that Mind Consulting offered 'good value for the cost,' while another stated they exceeded expectations without charging extra for necessary adjustments. Overall, the sentiment reflects strong satisfaction with the balance of cost and delivered value. [Read All Reviews](https://clutch.co/profile/mind-group?verified=true#reviews) --- ### [Booth](https://clutch.co/profile/booth-0) #### 4.8 out of 5 star rating (18 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - Bogotá, Colombia #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 5% Content Marketing - 20% Customer Service Outsourcing - 5% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing - 5% IT Managed Services - 10% Other Digital Marketing - 5% PEO/Employee Leasing - 5% Recruitment Process Outsourcing - 10% IT Staff Augmentation #### Company description Booth & Partners is a versatile outsourcing company offering Employer of Record services, administrative support, and project management solutions. Overall, 90% of reviews highlight their cultural fit, cost-effectiveness, and responsiveness. Clients appreciate their commitment to continuous improvement and tailored solutions, although some suggest enhancements in HR processes and performance tracking. Their high-quality service is evidenced by improved operational efficiency and positive client experiences. [Visit Website](https://hirebooth.com/) #### Accommodating Booth & Partners has received overwhelmingly positive feedback regarding their accommodating nature. Clients noted their responsiveness to needs, with one stating they are 'very prompt' and another highlighting their 'timely responses and delivery.' The flexibility in scheduling meetings across time zones was particularly appreciated, showcasing their commitment to client satisfaction. Overall, clients feel well-supported and valued, viewing Booth & Partners as an integral extension of their teams. - Employer of Record Services for Technology Company (5.0/5, Oct 3, 2024): Booth & Partners is responsive to our needs and has helped us access the talent we were looking for in Manila and scale our team in a cost-effective way. We've expanded the original scope with the support of Booth & Partners and the talent available in Manila. I suggest leveraging that partnership and work closely with them and discuss your needs and requirements. The team has been responsive in helping us. [Read Full Review](https://clutch.co/go-to-review/booth-0/319501) #### Experience in 8 industries Booth & Partners has demonstrated expertise across diverse industries, including technology, retail, real estate, education, insurance, and advertising. They are praised for their cultural alignment, responsiveness, and commitment to client satisfaction. Positive feedback highlights their ability to facilitate cost-effective talent acquisition and operational support. Notably, in sectors like education and technology, they efficiently scaled teams while maintaining quality service. Overall, their impact is notably beneficial for companies seeking to enhance capacity and operational efficiency. [Read All Reviews](https://clutch.co/profile/booth-0?verified=true#reviews) ##### Real estate Experience Booth & Partners has garnered positive feedback within the real estate sector, particularly for their expertise in accounting and staffing solutions. Clients commend their ability to quickly provide qualified candidates and manage financial tasks efficiently, significantly improving internal structures. Their professionalism, timely communication, and adaptability to client needs have positioned them as a valuable partner for property management firms seeking to enhance operational efficiency and reduce costs. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Recruitment & Back Office Outsourcing for Property Mgmt Co (5.0/5, May 2, 2024): Booth & Partners recruits, screens, and interviews candidates for a property management company. Once a candidate is hired, the team offers onboarding and employee support services. [Read Full Review](https://clutch.co/go-to-review/booth-0/286188) - Recruitment Services for Property Management Firm (5.0/5, Aug 6, 2024): Booth & Partners has helped a property management firm build their accounting department. The team has recruited an accounting and accounts payable specialist, payroll accountant, and project coordinator. [Read Full Review](https://clutch.co/go-to-review/booth-0/305341) - Accounting Services for Equity Firm (5.0/5, Aug 16, 2024): Booth & Partners has provided an accountant for an equity firm. They work with the client's tax consultant, and their responsibilities include bookkeeping, tax, preparation, financial auditing, and reporting. [Read Full Review](https://clutch.co/go-to-review/booth-0/307977) ##### Nonprofit Experience Booth & Partners has demonstrated expertise in supporting nonprofit organizations, particularly in operational efficiency and program capacity expansion. Clients in the nonprofit sector commend their commitment to continuous improvement and alignment with organizational values. While there have been minor challenges in project management and feedback loops, overall sentiment reflects satisfaction with their service delivery and contributions to cost-effective operations, making them a suitable partner for nonprofits seeking operational support. - 1 review for nonprofit industry - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Environmental Nonprofit (4.0/5, Oct 4, 2024): Booth & Partners provides ongoing back-office support for an environmental nonprofit. The team assists with email support, document review, and invoice tracking to help the client expand their team's capacity. [Read Full Review](https://clutch.co/go-to-review/booth-0/319920) ##### Software Experience Booth & Partners has received positive feedback for their expertise in providing employer of record services, particularly in scaling tech teams cost-effectively. Clients commend their commitment to customer service, responsiveness, and cultural alignment, which enhance collaboration. The ability to adapt to client needs and facilitate talent acquisition in the Philippines is highlighted as a significant strength. Overall, potential clients in the Software industry may find Booth & Partners a reliable partner for team expansion and support. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Employer of Record Services for Technology Company (5.0/5, Oct 3, 2024): Booth & Partners provides employer of record services for a technology company. The team finds talent for the client's team and has supported their growth. [Read Full Review](https://clutch.co/go-to-review/booth-0/319501) ##### Retail Experience Booth & Partners has demonstrated strong expertise in the Retail industry, particularly in HR consulting and Employer of Record services. Clients appreciate their tailored solutions, responsiveness, and effective communication. A Senior HR Director highlighted successful local hiring in the Philippines and noted the company's cultural fit and budget-conscious approach as key strengths. Overall, the sentiment is highly positive, indicating that Booth & Partners is well-suited for retail businesses seeking reliable HR support. - 1 review for retail industry - Unknown avg. project cost - Employer of Record Services for Retail Consulting Company (4.0/5, Sep 16, 2024): Booth & Partners provides employer of record services for a retail consulting company.  The team helps the company with the work visa application of their foreign employees. [Read Full Review](https://clutch.co/go-to-review/booth-0/314789) ##### Consumer Products Experience Booth & Partners has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in customer support, operations, and eCommerce management. Clients commend their efficiency in managing ticket volumes and maintaining high customer satisfaction ratings. Notable strengths include their proactive communication, alignment with company values, and ability to deliver projects on time. Overall sentiment reflects that they are a reliable partner, well-suited for enhancing customer experience and operational efficiency in the Consumer Products sector. - 2 reviews for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - BPO & Back-Office Staff Augmentation for Consumer Goods Co (5.0/5, May 2, 2024): Booth & Partners has provided BPO and staff augmentation services to a consumer products company. The team has supplied three hires that provide customer support, e-commerce maintenance, and fulfillment work. [Read Full Review](https://clutch.co/go-to-review/booth-0/286223) - Customer Service Outsourcing for Consumer Products Co (4.0/5, Aug 29, 2024): Booth & Partners provides outsourced customer service and support services for a consumer products company. The team has handled customer inquiries and has processed orders, returns, and warranty claims. [Read Full Review](https://clutch.co/go-to-review/booth-0/310686) ##### Consulting Experience Booth & Partners has garnered positive feedback in the Consulting industry for their responsiveness and the quality of resources they provide. Clients appreciate their thorough project management, timely deliverables, and ongoing support, which significantly enhance team integration and satisfaction. The expertise demonstrated in quickly sourcing skilled professionals reflects their strong capabilities. While there were initial communication challenges, overall sentiment remains favorable, making them a strong option for businesses seeking effective consulting and staffing solutions. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staffing & Back-Office Outsourcing for Mgmt Sourcing Company (5.0/5, Aug 22, 2024): Booth & Partners provides staffing services for a management sourcing company. The team has offered a selection of CVs and placed a professional to assist the client's data entry and administrative tasks. [Read Full Review](https://clutch.co/go-to-review/booth-0/308979) ##### Insurance Experience Booth & Partners has garnered positive feedback from clients in the insurance industry, particularly for their administrative support and effective onboarding processes. Clients appreciate their alignment with company values and their ability to enhance team productivity. The attentiveness and tech support provided by Booth & Partners have been highlighted as key strengths, indicating a strong potential fit for insurance companies seeking reliable partnership in administrative tasks. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Outsourcing for Insurance Brokerage Company (5.0/5, Aug 13, 2024): Booth & Partners provides back-office outsourcing for an insurance brokerage company. The team supports administrative tasks, including data entry and sales-related tasks. [Read Full Review](https://clutch.co/go-to-review/booth-0/307176) ##### Human Resources Experience Booth & Partners demonstrates strong expertise in providing administrative support within the Human Resources sector, as evidenced by their efficient handling of task execution and prompt communication. Clients appreciate their quick action and understanding of project requirements, leading to seamless operations. The positive sentiment surrounding their reliability and professionalism suggests they are well-equipped to meet the needs of businesses seeking HR support services. - 1 review for human resources industry - 1 review is 5 stars - Unknown avg. project cost - Administration Support for Recruitment Company (5.0/5, Jun 18, 2024): Booth & Partners provides administration support for a recruitment company. They're in charge of uploading job offerings onto the client's system using the information the client provides via email. [Read Full Review](https://clutch.co/go-to-review/booth-0/295213) ##### Business services Experience Booth & Partners has demonstrated strong expertise in the Business Services industry, particularly in executive recruitment support. Clients appreciate their alignment with company values, timely project management, and adaptability to diverse cultural needs. Notably, their accuracy and speed in CV formatting have led to a 15% increase in CV submissions. Overall, their professionalism and responsiveness make them a compelling choice for businesses seeking reliable partners in the executive recruitment sector. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Process Outsourcing for Executive Recruiting Co (5.0/5, Jun 4, 2024): Booth & Partners provides recruitment process outsourcing for an executive recruitment firm. The team is in charge of formatting CVs and entering them into the client's database, focusing on accuracy and speed. [Read Full Review](https://clutch.co/go-to-review/booth-0/292566) ##### Financial services Experience Booth & Partners has demonstrated notable expertise in optimizing contingent hiring and ensuring compliance with local labor laws within the Financial services industry. Their effective integration of offshore teams has been commended by clients, highlighting their operational support and ability to minimize costs. Overall, client sentiment reflects satisfaction with their ongoing engagement model, making them a strong candidate for businesses seeking reliable operational solutions in the Financial services sector. - 1 review for financial services industry - Unknown avg. project cost - Offshore Hiring Optimization for Credit-Building Company (3.5/5, May 28, 2024): Booth & Partners has helped a credit-building company optimize their offshore hiring process and comply with local labor laws. The team has also worked on minimizing the client’s operational costs. [Read Full Review](https://clutch.co/go-to-review/booth-0/291222) ##### Advertising & marketing Experience Booth & Partners has garnered positive feedback in the Advertising & Marketing industry, highlighting their expertise in digital media buying and social media management. Clients appreciate their professional approach, efficiency in project delivery, and ability to enhance campaign outcomes. The company’s recruitment capabilities and cultural fit are also noted as strengths. Overall, their commitment to client success and effective communication positions them as a solid choice for businesses seeking reliable advertising services. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Outsourced Digital Mktg & Media Buying for Advertising Co (5.0/5, May 2, 2024): An advertising company has hired Booth & Partners to provide outsourced digital marketing services for their end client. Booth & Partners also assists with media buying and social media community management. [Read Full Review](https://clutch.co/go-to-review/booth-0/286001) ##### Education Experience Booth & Partners has demonstrated strong expertise in the Education industry, particularly in providing skilled customer service and technical agents for EduTech companies. Clients have praised their responsiveness, efficiency, and ability to understand specific business needs, leading to the successful integration of agents who significantly improved operational capacity. The high quality of candidates and tailored support have resulted in measurable growth and enhanced customer service capabilities, making Booth & Partners a promising choice for companies in the Education sector. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for EduTech Company (5.0/5, Apr 26, 2022): An edutech company outsourced their customer service to Booth & Partners. The team screens and dedicates agents who attend to customer queries via phone, email, SMS, or instant chat. [Read Full Review](https://clutch.co/go-to-review/booth-0/17080) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Booth & Partners as providing good value for money, with multiple reviews highlighting their cost-effectiveness. For instance, one client noted that their pricing fit within budget while maintaining a great culture fit. Another mentioned that Booth & Partners helped them scale their team cost-effectively. Overall, the sentiment is positive, with clients appreciating the quality of service relative to the costs, although a few indicated a need for improved performance tracking. [Read All Reviews](https://clutch.co/profile/booth-0?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - Less than $10,000 (1 reviews) #### 26% of employees work in Bogotá office Bogotá, Colombia Calle 100 No. 13 – 21 Piso 12, Edificio Megatower, Chicó 201 - 250 employees [See All Locations (3)](https://clutch.co/profile/booth-0#location) --- ### [TDCX](https://clutch.co/profile/tdcx) #### 4.8 out of 5 star rating (12 reviews) - $100,000+ minimum project size - 10,000+ employees - Bogotá, Colombia #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Business Consulting - 20% Sales Outsourcing #### Company description TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency. [Visit Website](https://www.tdcx.com/?utm_source=clutch&utm_medium=referral&utm_campaign=GLOBAL_B2B_ClutchProfile) #### Experience in 8 industries TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) ##### Hospitality & leisure Experience TDCX has garnered positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise in quality evaluations and omni-channel support. Clients appreciate their agility, creative problem-solving, and commitment to exceptional customer experience. The company is recognized for their effective communication and responsive service, enabling clients to focus on complex projects. Overall, TDCX's strengths in operational efficiency and reliable support make them a strong contender for businesses in the Hospitality & leisure sector seeking a capable partner. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Online Lodging Marketplace (5.0/5, Mar 11, 2022): TDCX provides call center services for an online lodging marketplace. They are expected to sustainably support their English business globally.  [Read Full Review](https://clutch.co/go-to-review/tdcx/13103) - BPO Services for Tech Company (5.0/5, May 25, 2022): TDCX helped a hospitality tech firm improve their quality evaluations and other quality efforts. Their scope of work includes transaction monitoring, data analysis, reporting, and improvement calibrations. [Read Full Review](https://clutch.co/go-to-review/tdcx/20309) ##### Social Networking Experience TDCX has demonstrated strong expertise in providing 24/7 global English support for social media advertisers, showcasing their ability to handle rapid growth and adapt to changing needs. Clients appreciate their collaborative partnership approach, quick problem resolution, and insightful analytics. Overall, the sentiment is positive, highlighting TDCX's strengths in scalability, premium service quality, and responsiveness, making them a strong candidate for businesses in the Social Networking industry seeking reliable support solutions. - 1 review for social networking industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Global Social Media Company (5.0/5, May 17, 2022): TDCX provides 24/7 global English support to a social media company's advertising partners. The team is responsible for answering advertisers' support queries via chat or email. [Read Full Review](https://clutch.co/go-to-review/tdcx/19303) ##### Financial services Experience TDCX has demonstrated significant expertise in the Financial services industry, particularly in customer service, account security, and risk assessments for a major Fintech company. Clients commend TDCX for their strong operational performance, insightful analyses, and effective collaboration. Their commitment to transparency fosters trust and enhances operational efficiency. Overall, TDCX is viewed as a strong partner capable of delivering scalable and quality solutions, making them a suitable choice for businesses seeking to enhance their financial service operations. - 1 review for financial services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service, Security & Risk Assessment for Fintech Co (5.0/5, Apr 28, 2022): TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service levels. [Read Full Review](https://clutch.co/go-to-review/tdcx/16961) ##### Food & Beverages Experience TDCX has demonstrated significant expertise in the Food & Beverages sector by enhancing customer experience through their flexible and adaptive customer service solutions. Clients have noted a marked improvement in customer satisfaction, highlighting their effective training programs and timely recruitment of skilled representatives. Overall sentiment reflects a strong capability to meet the specific demands of the industry, making TDCX a viable partner for businesses seeking to elevate their customer engagement and service excellence. - 1 review for food & beverages industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Premium Coffee Brand (5.0/5, Apr 24, 2022): TDCX provides call center services for a premium coffee brand. They offer pre-sales, after-sales, technical assistance, and customer care services. [Read Full Review](https://clutch.co/go-to-review/tdcx/16599) ##### Software Experience TDCX demonstrates extensive expertise in the Software industry, particularly in advertising support operations for major social media platforms. Clients commend their ability to scale services while maintaining high quality and operational efficiency, achieving industry-leading customer satisfaction. Their strong presence in the APAC region and commitment to training and quality assurance further enhance their reliability. However, some feedback suggests a need for deeper industry vertical expertise, indicating potential for growth in specialized areas. - 1 review for software industry - Unknown avg. project cost - BPO Services for Social Media Platform (4.0/5, Apr 14, 2022): TDCX is handling a social media platform's advertising and service support efforts. Their responsibilities include running ads on the client's platform and providing technical and generic advertising support. [Read Full Review](https://clutch.co/go-to-review/tdcx/15930) ##### Consumer Products Experience TDCX has received positive feedback from clients in the Consumer Products sector, particularly in the luxury e-commerce space. The company demonstrates expertise in customer service, achieving service quality on par with internal teams and ensuring seamless communication. Clients appreciate TDCX's hands-on approach and service-oriented mentality, which fosters a strong partnership. Their effective training and onboarding processes further enhance operational efficiency. Overall, TDCX is well-suited for businesses seeking reliable customer service solutions in the Consumer Products industry. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Luxury E-Commerce Company (5.0/5, Apr 8, 2022): TDCX provides call center services for an e-commerce company. They respond to tickets and offer order support for the end customers during the client’s out-of-office hours, supporting 24/7 customer service. [Read Full Review](https://clutch.co/go-to-review/tdcx/2622) ##### Retail Experience TDCX has received positive feedback from clients in the Retail industry, particularly praising their expertise in customer experience management. Clients highlighted TDCX's dedication, flexibility, and commitment to collaborative growth. Their ability to adapt to changing business needs and establish effective communication channels has facilitated seamless operations. Overall, TDCX is recognized for its strong leadership, accountability, and organized approach, making it a suitable partner for Retail businesses seeking reliable support in customer service. - 1 review for retail industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): TDCX provides BPO services for an e-commerce company. They support the client's inbound inquiries via tickets, emails, phone, and chat for both pre and post-sales in three different markets. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762) ##### IT Services Experience TDCX has garnered positive feedback in the IT Services industry for its expertise in customer support and operational management. Clients commend their multilingual capabilities and strong problem-solving skills, noting significant improvements in customer satisfaction and operational efficiency. The company's proactive approach and ability to scale talent to meet client needs have been highlighted as key strengths. Overall, TDCX is viewed as a reliable partner capable of delivering exceptional results in customer experience and support. - 2 reviews for it services industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Tech Company (5.0/5, Jun 16, 2021): TDCX provides ongoing B2C support for an e-commerce, global platform. They supply a team of 10 people to help maintain customer satisfaction and convert inbound calls and leads.  [Read Full Review](https://clutch.co/go-to-review/tdcx/56670) - Call Center Services for Global Tech Company (5.0/5, Jun 25, 2021): For over six years, TDCX has been handling customer support services for a global tech company. They are in charge of providing troubleshooting support in 10 languages across three channels. [Read Full Review](https://clutch.co/go-to-review/tdcx/64894) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 4 countries - Germany (1 projects) - Singapore (7 projects) - Spain (1 projects) - United States (1 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) #### 7% of employees work in Bogotá office Bogotá, Colombia Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta 751 - 1000 employees +57 601 743 3303 [See All Locations (18)](https://clutch.co/profile/tdcx#location) --- ### [First Point Communications](https://clutch.co/profile/first-point-communications) #### 4.9 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Ensenada, Mexico #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Customer Service Outsourcing - 40% Sales Outsourcing - 10% Direct Marketing #### Company description First Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines. [Visit Website](https://firstpointco.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional Clients have consistently praised First Point Communications for their professionalism and dedication. One reviewer highlighted their 'thoroughly professional and hard-working' nature, which contributed to an impressive 500% increase in sales. The effective communication and structured workflow were also noted, allowing for daily progress visibility and weekly sync-ups. Overall, the sentiment reflects a strong endorsement of their professional capabilities, with no identified areas for improvement. - Outbound Call Services for Real Estate Agency (5.0/5, Apr 6, 2020): They are thoroughly professional and hard-working. I sent them the leads file and basically provided the guidelines for the script and qualification criteria. They worked off of that to create their talk tracks. I had daily visibility into progress and was having a weekly calls to sync up on goals and progress. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/52556) #### Experience in 3 industries First Point Communications has demonstrated expertise in the Telecom, Energy, Real Estate, and IT Services industries. Clients reported exceptional lead generation and appointment setting capabilities, leading to significant sales increases, particularly in Real Estate (500% growth) and IT Services (10-15 warm leads per week). The overall sentiment across industries highlights their professionalism, collaborative approach, and commitment to client success, making them a strong fit for businesses seeking effective B2B lead generation strategies. [Read All Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) ##### Software Experience First Point Communications demonstrates strong expertise in the Software industry, particularly in lead generation for B2B technology vendors. Clients commend their dedication to delivering high-quality results and their collaborative approach, which fosters effective communication and adaptability. The involvement of the owner, Muneeb Khan, enhances the personal touch and accountability in project management. Overall, feedback indicates a positive sentiment, with clients reporting satisfaction and a strong potential for success in their software-related initiatives. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Telecommunications Company (5.0/5, Feb 26, 2022): First Point Communications generates leads for a telecommunications company. The vendor mainly provides cold calling services for them. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/12126) ##### Real estate Experience First Point Communications has demonstrated expertise in the real estate sector, particularly in outbound call center services for lead qualification. A client from Royal LePage Terrequity noted a remarkable 500% increase in sales due to their effective strategies in connecting with prospects and building rapport. The professionalism and hard work of their team have been highlighted as key strengths, making them a compelling option for real estate businesses seeking to enhance their sales pipeline. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outbound Call Services for Real Estate Agency (5.0/5, Apr 6, 2020): First Point Communications provided outbound call services for a real estate agency. Additionally, the team worked to generate leads, set appointments, and built relationships with clients. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/52556) ##### IT Services Experience First Point Communications demonstrates strong expertise in lead generation for the IT Services industry, particularly in appointment setting, cold calling, and email marketing. Clients highlight their effective strategies, resulting in a significant increase in qualified leads and engagement. The collaborative approach fosters seamless communication and a strong partnership. Overall, the positive sentiment underscores their reliability and ability to deliver impactful results, positioning them as a valuable choice for businesses seeking to enhance their sales outreach. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Appointment Setting for Technology Firm (5.0/5, Feb 29, 2020): A technology firm hired First Point Communications to handle appointment setting for its customers. They also pushed three different offerings on callers, trying to spur the discovery of new leads. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/26853) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with First Point Communications' value for money, often citing significant returns on investment. One client reported a 500% increase in sales, deeming the service "definitely worth the investment." Another highlighted their competitive pricing and reliability, noting they effectively generated 10-15 warm leads weekly. Overall, feedback indicates that the company provides quality services that align well with client needs, reinforcing a positive sentiment regarding cost effectiveness. [Read All Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (1 reviews) #### 63% of employees work in Ensenada office Ensenada, Mexico Av Floresta 321 10 - 15 employees 6197523455 [See All Locations (2)](https://clutch.co/profile/first-point-communications#location) --- ### [Sharkhelpers](https://clutch.co/profile/sharkhelpers) #### 4.9 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Armenia, Colombia #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Customer Service Outsourcing - 10% HR Outsourcing - 20% Recruiting - 10% Recruitment Process Outsourcing - 10% IT Staff Augmentation - 20% Staffing #### Company description Sharkhelpers is a recruitment agency specializing in building tailored teams and sourcing top talent across diverse sectors including technology recruitment, sales, and digital marketing. Reviews indicate a 100% positive feedback rate, highlighting their responsiveness, effective project management, and personalized service. Notably, 83% of reviewers commend their high-touch approach and care for both clients and candidates, ensuring alignment with company culture and objectives. [Visit Website](https://sharkhelpers.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-latin-america) #### Puts the customer first The feedback indicates a strong customer-first approach by Sharkhelpers, with clients emphasizing their thorough understanding of specific requirements and a supportive communication style. One client noted that Sharkhelpers provided exceptional talent, significantly contributing to their rebranding success. They appreciated the team's responsiveness and follow-up processes, which included periodic performance assessments. Overall, clients expressed high satisfaction, highlighting Sharkhelpers' commitment to aligning with their needs and fostering a collaborative environment. - Staff Augmentation for Amazon Marketing Agency (5.0/5, Apr 6, 2022): Even though the team members are remote, they have become a vital part of our team. The communication and work ethic is outstanding. It is extremely impressive how they treat their employees and how they give back and help the community. [Read Full Review](https://clutch.co/go-to-review/sharkhelpers/15352) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently perceive Sharkhelpers as offering excellent value for money, with feedback highlighting their competitive pricing and effective solutions. One client noted, "good value for cost," while another emphasized their "pricing fit our budget." The overall sentiment reflects satisfaction with the quality of candidates provided and the seamless integration of services, suggesting that Sharkhelpers delivers significant value relative to their costs. [Read All Reviews](https://clutch.co/profile/sharkhelpers?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Very responsive Sharkhelpers is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 41% of employees work in Armenia office Armenia, Colombia Cl. 22 Nte. #19-10 16 - 20 employees +57 300 7364302 [See All Locations (2)](https://clutch.co/profile/sharkhelpers#location) --- ### [CallZent](https://clutch.co/profile/callzent) #### 5 out of 5 star rating (48 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% Back Office Outsourcing - 15% Call Center Services - 25% Customer Service Outsourcing - 10% Litigation Support Services - 25% Market Research - 5% PEO/Employee Leasing #### Company description CallZent is a versatile software development and customer support company known for delivering customized technological solutions and call center services. Feedback from reviews highlights their strong project management skills, with 100% of reviewers noting their responsiveness and ability to meet deadlines. CallZent impresses with their deep understanding of various industries, leading to seamless integrations and tailored solutions that enhance business operations and customer satisfaction. [Visit Website](https://www.callzent.com) #### Reliable Clients consistently highlight CallZent's reliability, noting their exceptional project management and timely delivery. One client remarked on their 'proactive communication' and described them as 'efficient and truly understand what partnership means.' Another emphasized how CallZent's team felt like 'a true extension' of their own, showcasing a commitment to their success. Overall, the sentiment reflects a strong trust in CallZent’s ability to meet and exceed expectations, with no significant areas for improvement identified. - Custom Software Development for IT Company (5.0/5, Apr 10, 2025): Since launching the platform CallZent built, our team has been working more efficiently, with smoother task handoffs and fewer communication hiccups. CallZent was timely, communicative, and genuinely committed to making sure we got what we needed. CallZent showed great project management throughout the entire process. They kept communication clear and consistent, delivered everything on time, and were always quick to respond to our needs. [Read Full Review](https://clutch.co/go-to-review/callzent/366072) - Customer Service Outsourcing for Custom Manufacturing Co (5.0/5, Apr 14, 2025): Their project management was outstanding. Everything was delivered on time, with clear milestones and regular updates. They were highly responsive, quickly addressing any concerns or changes. Communication was smooth and consistent throughout, and their proactive attitude made us feel confident and supported every step of the way. [Read Full Review](https://clutch.co/go-to-review/callzent/366928) #### Experience in 9 industries CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions. [Read All Reviews](https://clutch.co/profile/callzent?verified=true#reviews) ##### Information technology Experience CallZent has received positive feedback for its expertise in providing tailored customer support solutions in the IT sector. Clients praise their professionalism, quick adaptation to industry-specific needs, and effective communication. The company has demonstrated a strong ability to enhance customer satisfaction and streamline operations through efficient project management. Overall, CallZent is regarded as a reliable partner for IT companies seeking to improve support services and internal workflows. - 3 reviews for information technology industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Custom Software Development for IT Company (5.0/5, Apr 10, 2025): CallZent developed a custom internal platform for an IT company. The team built a scalable and secure backend using Amazon tools and integrated it with the client's existing third-party systems. [Read Full Review](https://clutch.co/go-to-review/callzent/366072) - Call Center Services for IT Services Company (5.0/5, Apr 25, 2025): CallZent provided call center services for an IT solutions company. The team offered inbound support, technical assistance, customer issue resolution, 24/7 phone support, and ticket escalation. [Read Full Review](https://clutch.co/go-to-review/callzent/369907) - Call Center Services for IT Company (5.0/5, Jun 8, 2025): CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a knowledge base. [Read Full Review](https://clutch.co/go-to-review/callzent/380343) ##### Food & Beverages Experience CallZent has demonstrated strong expertise in the Food & Beverages industry, providing insightful market research and effective app development solutions. Clients commend their deep understanding of consumer behavior and commitment to actionable outcomes, significantly impacting product launches and customer engagement strategies. With a focus on responsiveness and collaboration, CallZent has successfully enhanced brand visibility and streamlined operations for their partners, marking them as a valuable asset for businesses looking to thrive in this competitive sector. - 2 reviews for food & beverages industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Mobile App Development for Food & Beverage Retailer (5.0/5, May 9, 2025): CallZent developed a mobile app for a food and beverage retailer. The team created the app's UX/UI design, backend, and features, including order tracking, secure payment integration, and a rewards system. [Read Full Review](https://clutch.co/go-to-review/callzent/373198) - Market Research for Food & Beverage Consultancy (5.0/5, May 27, 2025): CallZent led market research for a food and beverage consultancy. They used qualitative and quantitative research methods, including in-depth consumer surveys, focus group discussions, and competitor analysis. [Read Full Review](https://clutch.co/go-to-review/callzent/377359) ##### Retail Experience CallZent demonstrates notable expertise in supporting the retail industry, particularly in customer service operations. Clients commend their ability to handle high call volumes while maintaining service quality, especially during peak seasons. Feedback highlights their professionalism, adaptability, and the human touch their agents bring to customer interactions. The partnership has resulted in measurable improvements such as decreased wait times and increased customer satisfaction, establishing CallZent as a reliable and effective partner for retail businesses seeking enhanced customer support. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Management for Home Improvement Retailer (5.0/5, May 14, 2025): CallZent was hired by a home improvement retailer to manage their customer support. The team handled product inquiries, order tracking, returns, and service scheduling, among other tasks. [Read Full Review](https://clutch.co/go-to-review/callzent/374040) ##### Financial services Experience CallZent demonstrates strong expertise in the financial services sector, providing tailored web solutions that enhance online payment processing. Clients commend their deep understanding of fintech, exceptional project management, and ability to deliver on time while adapting to evolving requirements. The development of custom platforms has notably improved client onboarding and transaction stability, underscoring their impact on service delivery. Overall, CallZent is well-suited for businesses seeking reliable and innovative solutions in the financial services domain. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Custom Web App for Financial Services Company (5.0/5, Apr 26, 2025): CallZent developed a custom web application for a financial services company. The team was responsible for UX/UI design, web architecture, API integration, backend development, and QA testing. [Read Full Review](https://clutch.co/go-to-review/callzent/369982) ##### eCommerce Experience CallZent has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing and custom software development. Clients have praised their ability to streamline operations, enhance customer satisfaction, and improve efficiency with tailored solutions. The company's strong project management and responsive communication further solidify their reputation. Overall, CallZent's commitment to delivering exceptional results while prioritizing both customer and employee satisfaction makes them a highly suitable partner for businesses in the eCommerce industry. - 1 review for ecommerce industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Software Dev & Customer Service Outsourcing for E-Comm Co (5.0/5, Apr 21, 2025): An e-commerce lifestyle brand hired CallZent for customer service outsourcing and custom software development. The team built a bilingual support team and created a custom backend system with CRM integration. [Read Full Review](https://clutch.co/go-to-review/callzent/368614) ##### Utilities Experience CallZent has demonstrated significant expertise in the Utilities sector, particularly in developing custom software solutions and managing customer support operations. Clients appreciate their effective project management, responsiveness, and commitment to both customer satisfaction and agent well-being. The seamless integration of solutions has led to improved customer interactions, reduced response times, and enhanced operational efficiency. Overall, CallZent is well-regarded for its technical proficiency and strong partnership approach, making it a suitable choice for organizations in the Utilities industry. - 2 reviews for utilities industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Utilities Company (5.0/5, Apr 9, 2025): CallZent provided customer service support for a utilities company. The team was responsible for training agents and managing the client's inbound and outbound calls, emails, and live chat. [Read Full Review](https://clutch.co/go-to-review/callzent/365800) - Custom CRM Dev for Irrigation Solutions Company (5.0/5, Apr 16, 2025): CallZent developed a custom CRM system and a multi-channel support platform for an irrigation solutions company. The platform included system integrations, real-time analytics, and a user-friendly interface. [Read Full Review](https://clutch.co/go-to-review/callzent/367555) ##### Consumer products & services Experience CallZent has demonstrated exceptional expertise in enhancing customer service operations for the Consumer products & services industry. Clients praise their proactive communication, reliable project management, and timely delivery, which significantly improved customer satisfaction and response times. The company's ability to align with client values and deliver outstanding results makes them a strong partner for businesses seeking effective outsourcing solutions in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Custom Manufacturing Co (5.0/5, Apr 14, 2025): CallZent managed a custom manufacturing company's customer service outsourcing needs. The team was responsible for onboarding agents, CRM integration, and handling customer interactions. [Read Full Review](https://clutch.co/go-to-review/callzent/366928) ##### Food & Beverage Experience CallZent has demonstrated exceptional expertise in enhancing customer support for the Food & Beverage industry, as evidenced by their work with Erewhon. They successfully improved response times, increased customer satisfaction, and provided seamless bilingual service, particularly in U.S. markets. Clients noted their effective project management, strong cultural alignment, and commitment to customer and agent happiness, making them a strong candidate for businesses seeking to elevate their customer service operations. - 1 review for food & beverage industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Grocery Store (5.0/5, Apr 11, 2025): CallZent managed a grocery store's customer support service across phone, email, and chat, offering bilingual services for US markets. The team handled inquiries, resolved issues, and ensured quick responses. [Read Full Review](https://clutch.co/go-to-review/callzent/366375) ##### Insurance Experience CallZent demonstrates substantial expertise in the Insurance industry, providing customized software solutions that optimize operations and enhance customer experience. Clients commend their deep industry understanding, professionalism, and technical proficiency, resulting in significant operational improvements and efficiency gains. The company's commitment to tailored solutions and proactive communication underscores their capacity to deliver high-value partnerships, making them a strong candidate for businesses seeking to innovate within the Insurance sector. - 2 reviews for insurance industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Custom Web App Development for Insurance Company (5.0/5, May 15, 2025): CallZent developed a fully customized web application for an insurance company, including user dashboards, admin controls, and real-time policy management features. They provided continuous support. [Read Full Review](https://clutch.co/go-to-review/callzent/374437) - Custom Software Solution for Insurance Company (5.0/5, Sep 24, 2025): CallZent designed and developed a custom software solution for an insurance company. The solution included policy management, claims tracking, client onboarding, and real-time reporting. [Read Full Review](https://clutch.co/go-to-review/callzent/408327) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets. [Read All Reviews](https://clutch.co/profile/callzent?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (3 reviews) - Less than $10,000 (2 reviews) #### 40% of employees work in Tijuana office Tijuana, Mexico Joaquín Clausel 76 - 100 employees 6648873020 [See All Locations (3)](https://clutch.co/profile/callzent#location) --- ### [Call Center Services International](https://clutch.co/profile/call-center-services-international-0) - $100,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 30% Customer Service Outsourcing - 5% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% Staffing #### Company description Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing. [Visit Website](https://ccsi.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 56% of employees work in Tijuana office Tijuana, Mexico Blvd. Agua Caliente 4558 C-1, Aviacion 751 - 1000 employees Tijuana, Mexico Avenida Universidad 13021, Parque Internacional Industrial Tijuana 1001 - 2000 employees [See All Locations (6)](https://clutch.co/profile/call-center-services-international-0#location) --- ### [Hexaware Technologies](https://clutch.co/profile/hexaware-technologies) - 10,000+ employees - Buenos Aires, Argentina #### Services Provided - Allocation of Expertise by Percentage - 5% Custom Software Development - 20% AI Development - 10% Back Office Outsourcing - 10% Cloud Consulting & SI - 10% Application Management & Support - 5% ERP Consulting and SI - 20% IT Managed Services - 5% Cybersecurity - 15% IT Strategy Consulting #### Company description Established in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence. [Visit Website](https://www.hexaware.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 1% of employees work in Buenos Aires office Buenos Aires, Argentina WeWork Argentina S.R.L., 39th Floor, Avenida Corrientes 800, Buenos Aires C1008, Argentina 21 - 30 employees [See All Locations (20)](https://clutch.co/profile/hexaware-technologies#location) --- ### [Boldr.](https://clutch.co/profile/boldr) #### 4.8 out of 5 star rating (10 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - Mérida, Mexico #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 50% Customer Service Outsourcing - 5% Data Annotation Services - 15% Employer of Record (EOR) Services #### Company description Boldr. is a business process outsourcing (BPO) company specializing in customer support, call center services, and tailored support solutions. The majority of reviews (over 90%) highlight their commitment to meeting client needs, flexibility in project management, and impressive cultural alignment. While clients appreciate their adaptability and genuine partnership, some note opportunities for improvement in hiring timelines. Overall, Boldr. is recognized for fostering strong relationships and delivering cost-effective, high-quality support services. [Visit Website](https://boldrimpact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-latin-america) #### Customized support Boldr. has received positive feedback regarding their customized support, particularly for their adaptability and responsiveness to client needs. A notable client highlighted their exceptional level of customization in services, which provided tailored support solutions aligned with specific business requirements. This level of personalization, alongside their commitment to continuous improvement, significantly contributed to client satisfaction. However, there is room for improvement in expediting the hiring process for non-English speaking support agents. - Customer Service Outsourcing for GPS Pet Tracker Provider (4.5/5, Jan 15, 2024): One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. This level of personalization is not something we've commonly encountered with other service providers. [Read Full Review](https://clutch.co/go-to-review/boldr/261525) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Boldr. for their cost-effectiveness and value for money, often noting significant savings. For example, one client reported an annual savings of $6 million due to their partnership. Another highlighted Boldr.'s pricing as fitting their budget while providing great value. Overall, the sentiment reflects that Boldr. delivers high-quality services at competitive prices, making them a preferred choice for businesses seeking effective outsourcing solutions. [Read All Reviews](https://clutch.co/profile/boldr?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - Austria (1 projects) - Canada (1 projects) - United States (6 projects) This provider is fluent in 3 languages: - English - Filipino - Spanish [View Reviews](https://clutch.co/profile/boldr?verified=true#reviews) #### 15% of employees work in Mérida office Mérida, Mexico 3F Conexion 60, Calle 60 #346 151 - 200 employees [See All Locations (5)](https://clutch.co/profile/boldr#location) --- ### [PartnerHero](https://clutch.co/profile/partnerhero) #### 4.9 out of 5 star rating (6 reviews) - < $25 average hourly rate - 1,000 - 9,999 employees - San Pedro Sula, Honduras #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 60% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Application Testing #### Company description PartnerHero is a business process outsourcing company renowned for providing exceptional customer support, technical assistance, and analytics services. Their clients consistently highlight the firm's ability to align with company values, offer excellent customer service, and maintain low employee turnover. With a high customer satisfaction rate, PartnerHero is praised for its professional, collaborative approach, with 100% of reviewers expressing satisfaction with their services. [Visit Website](https://www.partnerhero.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-latin-america) #### Experience in 3 industries PartnerHero has demonstrated notable expertise across diverse industries including media, beauty, fintech, IoT technology, and automotive. Clients commend their commitment to customer satisfaction and effective communication, highlighting strengths in customer support, training, and onboarding processes. Overall sentiment varies by industry; media and fintech report high efficiency and responsiveness, while beauty and automotive emphasize effective issue resolution and professionalism. Potential clients in these sectors can expect a reliable partner dedicated to enhancing customer experience. [Read All Reviews](https://clutch.co/profile/partnerhero?verified=true#reviews) ##### Media Experience PartnerHero demonstrates notable expertise in the Media industry, particularly through their work with Intersection Co., where they provided effective internal support, analytics, and asset management. Clients appreciate their proactive approach to customer service and quick response times, emphasizing a strong alignment of values and culture. The overall sentiment reflects satisfaction with their timely project delivery and adaptability to changing client needs, making PartnerHero a viable option for businesses seeking reliable support in the Media sector. - 1 review for media industry - $200,000 – $999,999 avg. project cost - Customer Support for OOH Media & Tech Company (4.5/5, Mar 20, 2023): PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 support team. [Read Full Review](https://clutch.co/go-to-review/partnerhero/188501) ##### Beauty & Cosmetics Experience PartnerHero has demonstrated significant expertise in the Beauty & Cosmetics industry, particularly through their collaboration with GXVE Beauty. Their strengths lie in delivering exceptional customer service, achieving a remarkable customer satisfaction score of 4.65/5, and maintaining proactive communication. Clients appreciate their alignment with company values and effective project management, making them an ideal partner for businesses seeking reliable support in launching and managing beauty lines. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Support for GXVE Beauty by Gwen Stefani (5.0/5, Mar 1, 2023): A beauty line hired PartnerHero to provide customer service support. The team was responsible for handling customer inquiries and complaints, updating customer records, and conducting customer outreach. [Read Full Review](https://clutch.co/go-to-review/partnerhero/183756) ##### Software Experience PartnerHero has received positive feedback from clients in the Software industry, highlighting their expertise in providing effective outsourcing solutions for customer support and call center services. Clients commend PartnerHero's strong project management, rapid onboarding capabilities, and responsiveness. Their ability to handle multilingual support and maintain high employee satisfaction rates is particularly noted. Overall, PartnerHero is seen as a reliable partner capable of significantly enhancing customer service efficiency and satisfaction. - 3 reviews for software industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Smart Home IoT Tech Company (5.0/5, Jan 27, 2023): A smart home IoT technology company outsourced their call center services to PartnerHero. The team is tasked with training employees, providing internal support, and supporting customers online and by phone. [Read Full Review](https://clutch.co/go-to-review/partnerhero/178252) - Customer Support Services for SaaS Company (5.0/5, Feb 21, 2023): A SaaS company has hired PartnerHero to provide customer service support. Their responsibilities include managing the support tickets process, responding to customers, and keeping on top of the support queue. [Read Full Review](https://clutch.co/go-to-review/partnerhero/182127) - BPO Service for Social Impact FinTech Platform (5.0/5, Feb 23, 2023): PartnerHero provides BPO services for a fintech company. They work remotely using the client’s Salesforce and phone systems. They’ve also handled all the hiring and training processes for the agents.   [Read Full Review](https://clutch.co/go-to-review/partnerhero/182526) ##### Automotive Experience PartnerHero has demonstrated expertise in the Automotive industry, particularly in providing customer support for an EV mobile charging company. Clients appreciate their professionalism, thoroughness, and flexibility, noting quick response times to customer inquiries. Their proactive communication and commitment to client success have made a significant impact, making them a suitable partner for automotive businesses seeking reliable customer support solutions. - 1 review for automotive industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Support for EV Mobile Charging Company (5.0/5, Feb 23, 2023): PartnerHero provides customer support services for an EV mobile charging company. Using Zendesk and Stripe, they cover overnight and weekend hours and answer customers' questions through email. [Read Full Review](https://clutch.co/go-to-review/partnerhero/182513) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with PartnerHero's pricing, citing it as budget-friendly and aligned with their expectations for value. For instance, one client from GXVE Beauty highlighted the 'good value for cost,' while another noted that PartnerHero's 'diligence about being on budget' contributed to their positive experience. Overall, the sentiment indicates that clients find PartnerHero to offer high-quality services at competitive rates, making them a valuable partner. [Read All Reviews](https://clutch.co/profile/partnerhero?verified=true#reviews) - $1,000,000 to $9,999,999 (2 reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 5 cities - Manhattan, New York (1 projects) - El Segundo, California (1 projects) - Missoula, Montana (1 projects) - Somerville, Massachusetts (1 projects) - Bergen Beach, New York (1 projects) This provider is available in 11 time zones: - Middle East Time (MET) - China Taiwan Time (CTT) - Greenwich Mean Time (GMT) - Central African Time (CAT) - Central European Time (CET) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Argentina Standard Time (AGT) - New Zealand Standard Time (NST) This provider is fluent in 8 languages: - English - French - German - Italian - Japanese - Portuguese - Romanian - Spanish [View Reviews](https://clutch.co/profile/partnerhero?verified=true#reviews) #### 45% of employees work in San Pedro Sula office San Pedro Sula, Honduras Boulevard Al Hospital Mario Catarino Rivas 401 - 500 employees [See All Locations (7)](https://clutch.co/profile/partnerhero#location) --- ### [Emapta](https://clutch.co/profile/emapta) #### 4.7 out of 5 star rating (3 reviews) - 10,000+ employees - Bogotá, Colombia #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 15% Call Center Services - 5% Engineering - 25% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting - 25% IT Staff Augmentation #### Company description Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners. [Visit Website](http://www.emapta.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Easy to work with Clients consistently describe Emapta as easy to work with, highlighting their approachability and responsiveness. One client noted that the EMAPTA consultant was 'instantly able to understand challenges' and was 'an absolute pleasure to work with.' Weekly meetings facilitated effective communication, with project managers who listened to team input. Overall, feedback reflects a strong sentiment of satisfaction regarding Emapta's collaborative and supportive approach throughout the project. - Website Dev for Health Care Provider (5.0/5, Oct 25, 2020): The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. Timelines were kept and hurdles that came up along the way were dealt with effectively and without panic. They really impressed me with their intent to completely understand our company and our challenges. An absolute pleasure to work with. [Read Full Review](https://clutch.co/go-to-review/emapta/96999) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Emapta for their competitive pricing and excellent value for money. One client noted their ability to reduce development costs while maintaining quality, stating Emapta was 'price competitive to other companies considered.' Another emphasized the transparency and efficiency Emapta provided, which contributed to their business growth. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and the quality of services rendered. [Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - Australia (2 projects) - United States (1 projects) This provider is available in 7 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) This provider is fluent in 5 languages: - English - French - German - Japanese - Spanish [View Reviews](https://clutch.co/profile/emapta?verified=true#reviews) #### 3% of employees work in Bogotá office Bogotá, Colombia 97-46 Carrera 16 50 - 75 employees +57 601 786 8748 [See All Locations (19)](https://clutch.co/profile/emapta#location) --- ### [Solvo Global](https://clutch.co/profile/solvo-global) #### 5 out of 5 star rating (7 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Medellín, Colombia #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Call Center Services - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% Recruiting - 5% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Solvo Global specializes in providing outsourced staffing solutions, including HR, IT, administrative support, and call center services. The overall feedback from their Clutch.co reviews is overwhelmingly positive, with clients praising their professionalism, flexibility, and cost-effectiveness. Approximately 100% of reviewers highlighted their high-quality talent pool and seamless integration with clients' existing processes, contributing significantly to client success and growth. [Visit Website](https://solvoglobal.com/bpo-lp/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-latin-america) #### High-quality work Clients consistently praise Solvo Global for delivering high-quality work and maintaining professionalism. For instance, the owner of Optimus Steel USA highlighted their impressive execution and flexibility, stating, "they’ve really been an instrument of our success." Similarly, the CEO of a digital platform noted their outstanding quality and speed, emphasizing that "they’ve done everything they said they would." Overall, client sentiment reflects strong satisfaction with Solvo's commitment to excellence and effective project management. - Business Consulting & Recruiting Servies for Booking Agency (5.0/5, Nov 9, 2023): Once we chose the candidate there has been amazing support for her through Solvo IT team and HR. Now that we have her trained she is performing at a level I don't believe I could easily hire in Texas or afford at the growth rate we are facing. Every person at Solvo I have worked with is of the highest professional caliber I've ever worked with in 30 years of entrepreneurship. [Read Full Review](https://clutch.co/go-to-review/solvo-global/248476) - BPO Services for Management Consulting Firm (5.0/5, Nov 22, 2021): Solvo mapped out my business processes to create a well-documented SOP and provides me with access to KPI dashboards. My employees seem to have a cultural disposition to exceed expectations and strive for success. They've removed the burden and distraction of specific business operations with a higher level of execution for a lower price. [Read Full Review](https://clutch.co/go-to-review/solvo-global/5282) - Staff Augmentation for Metals Manufacturer (5.0/5, Jul 23, 2020): I’m really impressed with Solvo’s ability to execute at such a high level. It doesn’t matter if they’re onboarding one person or 75, the execution is what separates them from others. Overall, their quality, flexibility, and dedication is key. [Read Full Review](https://clutch.co/go-to-review/solvo-global/143254) - Outsourced Staff for Insurance Company (5.0/5, May 15, 2020): Fantastic results. Look, we are not reinventing the wheel here, what we needed is a way to reduce our expenses without sacrificing the ability to offer quality service to our client base. Since we have contracted with Salvo we have seen a significant reduction in our overall staffing expense, which has brought us back to an acceptable net margin, one we can work with and grow with. We have been very impressed with Salvo and the way in which they have helped our organization. Very professional and knowledgeable about the outsource staffing space. They take the time to learn your business and needs and cater their staff to meet those needs, as opposed to just throwing bodies at the problem. [Read Full Review](https://clutch.co/go-to-review/solvo-global/88854) - Outsourced Staff for Insurance Company (5.0/5, May 15, 2020): What impresses us most about Salvo is the quality of the employees and the detail to service the management offered and continues to offer our company. [Read Full Review](https://clutch.co/go-to-review/solvo-global/88854) #### Experience in 5 industries Solvo Global has demonstrated expertise across various industries, including Arts, Entertainment, Legal, Information Technology, and Business Services. Clients commend their professionalism, high-quality talent pool, and effective communication. Feedback reveals strong impacts on cost efficiency, scalability, and operational support. The overall sentiment is highly positive, indicating Solvo Global's suitability for clients seeking reliable staffing and operational solutions within these sectors. [Read All Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews) ##### Arts, entertainment & music Experience Solvo Global has received positive feedback for its expertise in the Arts, entertainment, and music industry, particularly in talent acquisition and management. Clients highlighted the company's exceptional talent pool, high communication standards, and customized support, which contribute to effective scaling and growth. The professionalism and responsiveness of Solvo Global's team were consistently praised, positioning them as a strong partner for businesses seeking to enhance their operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Business Consulting & Recruiting Servies for Booking Agency (5.0/5, Nov 9, 2023): Solvo Global provides business consulting and recruiting services for a booking agency. The team manages candidates' interviews and supports the client in the hiring and scaling process. [Read Full Review](https://clutch.co/go-to-review/solvo-global/248476) ##### Sports Experience Solvo Global has demonstrated strong expertise in the Sports industry, particularly in building online team stores and graphic design. Clients appreciate their dedication and effective workflow, noting that every challenge was met with determination, leading to significant project success. The personalized service and professionalism have earned high praise, making them a promising choice for clients seeking reliable partners in the Sports domain. - 1 review for sports industry - 1 review is 5 stars - Unknown avg. project cost - Dev & Design Support for Sporting Goods Company (5.0/5, Jan 24, 2022): Solvo Global is helping a sporting goods company build online team stores and design their graphics. They were hired by the client based on their affordable pricing. [Read Full Review](https://clutch.co/go-to-review/solvo-global/9343) ##### Other Industry Experience Solvo Global has demonstrated exceptional expertise in staff augmentation within the Other Industry sector, particularly in logistics and operational support. Clients highlight their professionalism, responsiveness, and ability to scale operations effectively, leading to significant cost savings. One client reported savings of over $2 million annually, attributing their growth directly to Solvo's contributions. Overall, the sentiment is overwhelmingly positive, with clients recommending their services for reliable support and impactful results. - 1 review for other industry industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Staff Augmentation for Metals Manufacturer (5.0/5, Jul 23, 2020): Solvo is the long-term staff augmentation partner for a steel manufacturer. The team provides support across a range of departments, from IT, to accounting, to sales and beyond. [Read Full Review](https://clutch.co/go-to-review/solvo-global/143254) ##### Business services Experience The feedback from clients in the Business services industry highlights Salvo Global's expertise in reducing staffing costs while maintaining high service quality. Clients appreciate the professionalism and bilingual capabilities of Salvo's staff, which align with their operational needs. The company's ability to understand client requirements and tailor solutions has led to significant positive outcomes, including improved net margins and effective workflow integration. Overall sentiment is highly positive, emphasizing Salvo's impact and reliability as a staffing partner. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Staff for Insurance Company (5.0/5, May 15, 2020): Solvo Global provided outsourced staffing. Their team supplied bilingual staff to assist with customer support. [Read Full Review](https://clutch.co/go-to-review/solvo-global/88854) ##### Legal Experience Solvo Global has received positive feedback from clients in the Legal industry, highlighting their expertise in sourcing skilled candidates for administrative and technical roles. Clients appreciate their professionalism, seamless communication, and ability to create tailored solutions that enhance operational efficiency. Notably, organizations like Debt Cleanse Group emphasized Solvo's responsive service and the effectiveness of integrating teams for project management. Overall, the sentiment is highly favorable, indicating that Solvo Global is a strong candidate for legal firms seeking reliable support. - 2 reviews for legal industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - BPO Services for Management Consulting Firm (5.0/5, Nov 22, 2021): Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other admin tasks. [Read Full Review](https://clutch.co/go-to-review/solvo-global/5282) - Development for Legal Service Access Firm (5.0/5, Jul 28, 2020): Solvo Global provides ongoing web dev services to a debt cleansing legal services provider, helping them build out marketing materials, integrate with their mobile app, and implement CRM and other integrations. [Read Full Review](https://clutch.co/go-to-review/solvo-global/146525) ##### Information technology Experience Solvo Global has demonstrated strong expertise in call-center support and customer care within the Information Technology industry. Clients commend their high-quality, motivated team and effective project management, consistently meeting deadlines and delivering on promises. Noteworthy feedback highlights their client-centric approach and competitive pricing. Overall, Solvo Global is regarded as a reliable partner, making them a suitable choice for businesses seeking efficient technology-driven solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Voice Services & Account Collections for CRM Platform (5.0/5, May 22, 2020): Solvo Global provided call center support and outbound collection services. A team of ten agents worked to collect on medical and utility accounts on behalf of creditors. [Read Full Review](https://clutch.co/go-to-review/solvo-global/94297) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Solvo Global's exceptional value for money, noting their cost-effectiveness and high-quality service. One CEO mentioned saving approximately $2.1 million annually, directly attributing their success to Solvo's support. Another client praised their reasonable pricing and impressive candidate quality, stating that Solvo's services significantly reduced staffing expenses without compromising service quality. Overall, feedback reflects a strong sentiment of satisfaction regarding the balance of cost and value provided by Solvo Global. [Read All Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 6 cities - Austin, Texas (1 projects) - Beaumont, Texas (1 projects) - Chicago, Illinois (2 projects) - San Ramon, California (1 projects) - Philadelphia, Pennsylvania (1 projects) - Kewanee, Illinois (1 projects) This provider is available in 8 time zones: - Colombia Time (COT) - Brazil Eastern Time (BET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) - Canada Newfoundland Time (CNT) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews) --- ### [Protel BPO](https://clutch.co/profile/protel-bpo) #### 5 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Belize City, Belize #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 45% Call Center Services - 45% Customer Service Outsourcing #### Company description Protel BPO is a call center service provider renowned for its exceptional customer service management and efficient call handling capabilities. Based on the reviews, the company receives overwhelmingly positive feedback, with clients praising its adaptability, professionalism, and effective communication. Approximately 80% of reviewers highlight Protel BPO’s alignment with company values and their ability to significantly enhance customer satisfaction and loyalty. [Visit Website](https://www.protelbpo.com/lets-talk/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Hard working Clients consistently highlight Protel BPO's hard-working nature, noting their ability to quickly adapt to specific needs and provide exceptional customer service. One client praised their professionalism and dedication, stating that the team worked diligently to enhance customer experiences. Additionally, they effectively managed increased call volumes, demonstrating a strong commitment to client satisfaction. Overall, the sentiment reflects a high level of appreciation for Protel BPO's work ethic and responsiveness. #### Experience in 5 industries Protel BPO has demonstrated expertise across multiple industries, including Retail, Healthcare, Hospitality, Utilities, and Construction. Clients consistently commend them for enhancing customer service operations, reducing response times, and improving customer satisfaction metrics. The overall sentiment reflects a strong alignment with company values, effective project management, and a commitment to delivering quality service. Their adaptability and understanding of industry-specific needs make them suitable for clients seeking reliable support in these sectors. [Read All Reviews](https://clutch.co/profile/protel-bpo?verified=true#reviews) ##### Retail Experience Protel BPO has received positive feedback from clients in the Retail industry, notably enhancing customer service capabilities for companies like Palm Beach Tan and Northern Tools + Equipment. Clients praised Protel BPO for its professionalism, efficiency, and ability to adapt quickly to specific business needs. The company has successfully improved customer satisfaction, handling increased call volumes while maintaining a strong partnership approach. Their expertise in call center operations and commitment to client success make them a compelling choice for Retail businesses seeking reliable support. - 2 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Retail Company (5.0/5, Aug 11, 2024): Protel BPO provides call center services for a retail company. The team receives inbound calls for the client and generates daily production reports.  [Read Full Review](https://clutch.co/go-to-review/protel-bpo/306518) - Call Center Services for Tanning Salon Franchise (5.0/5, Mar 21, 2025): Protel BPO provided call center services for a tanning salon franchise. The team handled inbound and outbound calls, appointment scheduling, and service inquiries. [Read Full Review](https://clutch.co/go-to-review/protel-bpo/361476) ##### Healthcare Experience Protel BPO has demonstrated strong expertise in enhancing healthcare call center operations, as evidenced by their partnership with Centene Corporation. The team effectively improved call handling efficiency, resulting in reduced wait times and increased customer satisfaction. Clients appreciate Protel BPO's commitment to seamless integration, effective communication, and a compassionate approach to customer service. Their use of technology to streamline processes further solidifies their strengths in the healthcare sector, making them a valuable partner for organizations seeking to optimize patient interactions. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Healthcare Co (5.0/5, Feb 20, 2025): Protel BPO provides call center services for a healthcare company. The team handled calls, eligibility and claims tasks, appointment scheduling, and inquiries and provided general support. [Read Full Review](https://clutch.co/go-to-review/protel-bpo/353997) ##### Hospitality & leisure Experience Protel BPO demonstrates strong expertise in the Hospitality & Leisure industry, as highlighted by feedback from clients like IHG Hotels and Marriott International. Both companies commend Protel BPO for effectively managing call center operations, significantly improving customer satisfaction ratings, response times, and first-call resolution rates. Their commitment to training and aligning with client culture has resulted in positive impacts during peak periods. Overall, Protel BPO is regarded as a reliable partner capable of enhancing customer service operations in the hospitality sector. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services & Customer Service for Hospitality Co (5.0/5, Oct 29, 2024): Protel BPO provided call center services for a hospitality company. The team handled inbound customer support, follow-up calls, customer inquiries, reservations, and loyalty program assistance. [Read Full Review](https://clutch.co/go-to-review/protel-bpo/326740) - Call Center Services for Hospitality Company (5.0/5, Jan 16, 2025): Protel BPO provides call center services for a hospitality company. The team manages guest reservations, inquiries, and complaints and is responsible for training the client's customer service team. [Read Full Review](https://clutch.co/go-to-review/protel-bpo/343575) ##### Construction Experience Protel BPO has received positive feedback from clients in the Construction industry, particularly for their effective call center services. Their proactive approach, attention to detail, and alignment with client values have enhanced communication efficiency and customer satisfaction. Clients appreciate their professionalism and timely delivery of services, noting improved resolution rates and brand loyalty. Overall, Protel BPO is recognized as a strong partner for Construction companies seeking to improve customer service operations. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Contracting Company (5.0/5, Jun 25, 2024): A contracting company hired Protel BPO to provide call center services. The team addressed customer inquiries and complaints and worked to help the client enhance their efficiency and customer interactions. [Read Full Review](https://clutch.co/go-to-review/protel-bpo/296650) ##### Utilities Experience Protel BPO has received positive feedback from clients in the Utilities industry, notably for their expertise in enhancing customer support operations. A Director from Dominion Energy highlighted their effective handling of inbound inquiries, 24/7 availability, and robust quality assurance measures. Clients commend Protel BPO's deep understanding of complex utility services and their commitment to excellence, ensuring high customer satisfaction. Their responsiveness and project management skills further establish them as a reliable partner for businesses in the Utilities sector. - 1 review for utilities industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Utility Company (5.0/5, Mar 22, 2024): Protel BPO provides 24/7 call center services for a utility firm. The team handles inbound customer calls via phone, email, and chat support. They've also implemented a QC system to improve customer service. [Read Full Review](https://clutch.co/go-to-review/protel-bpo/277355) #### 5.0 out of 5.0 rating for cost What Clients Have Said Protel BPO has been consistently recognized for providing good value for cost, with clients noting that their pricing fits within budget constraints while delivering high-quality services. For instance, a VP from Palm Beach Tan highlighted the company's 'good value for cost,' while the Chief Customer Officer of Marriott International appreciated the alignment of prices with their budget. Overall, clients express satisfaction with the balance of cost and service quality, reinforcing Protel BPO’s reputation as a cost-effective partner. [Read All Reviews](https://clutch.co/profile/protel-bpo?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (3 reviews) - Less than $10,000 (1 reviews) #### Completed projects in 2 countries - United States (6 projects) - England (1 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/protel-bpo?verified=true#reviews) --- ### [Tri Source International](https://clutch.co/profile/tri-source-international) #### 5 out of 5 star rating (2 reviews) - $250,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 40% Customer Service Outsourcing - 5% HR Consulting - 15% Sales Outsourcing #### Company description Tri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention. [Visit Website](http://www.tsioutsourcing.com) #### Communicative Clients consistently praise Tri Source International for their effective communication, noting their quick responses and adaptability to new demands. One client highlighted the ease of working with their team, particularly appreciating the direct communication with Scott, who ensures that updates are efficiently conveyed. Overall, the sentiment reflects a strong emphasis on their communicative nature, contributing positively to client satisfaction. - Call Center & Customer Support for Financial Services Firm (5.0/5, Aug 12, 2022): We can send a simple email to my guy Scott, who handles everything from his end. How easy they are to work with and how effective their communication is with our staff. [Read Full Review](https://clutch.co/go-to-review/tri-source-international/153836) #### Experience in 2 industries Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner. [Read All Reviews](https://clutch.co/profile/tri-source-international?verified=true#reviews) ##### Consumer Products Experience Tri Source International demonstrates strong expertise in the Consumer Products industry, particularly in managing customer communication through efficient inbound call and email handling. Clients appreciate the high quality of their representatives and the favorable pricing structure, which enhances brand trust. Ongoing projects have yielded positive outcomes, with feedback highlighting effective project management and clear communication. Overall, their commitment to quality makes them a viable partner for businesses seeking reliable support in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Online Retailer (5.0/5, Aug 13, 2022): Tri Source International, LLC provides call center services for an online retailer. They are supporting the client's email and inbound calls for the US end customers. [Read Full Review](https://clutch.co/go-to-review/tri-source-international/153941) ##### Financial services Experience Tri Source International demonstrates strong expertise in the Financial services industry, providing effective customer support that enhances client retention and minimizes disputes. Clients appreciate their responsive communication and adaptability to evolving needs. Notably, their 24/7 support and effective project management contribute to operational efficiency, allowing in-house teams to focus on more critical tasks. Overall, their strengths in customer service and collaboration make them a suitable partner for businesses seeking reliable support in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Customer Support for Financial Services Firm (5.0/5, Aug 12, 2022): Tri Source International, LLC hires staff to answer the emails and calls that a financial services firm receives. They provide customer support and answer questions about bugs, refunds, and other questions. [Read Full Review](https://clutch.co/go-to-review/tri-source-international/153836) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International. [Read All Reviews](https://clutch.co/profile/tri-source-international?verified=true#reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### 46% of employees work in Tijuana office Tijuana, Mexico Boulevard de las Bellas Artes 1001 - 2000 employees 888-314-4530 [See All Locations (4)](https://clutch.co/profile/tri-source-international#location) --- ### [OutPLEX](https://clutch.co/profile/outplex) #### 5 out of 5 star rating (1 reviews) - 1,000 - 9,999 employees - Bogotá, Colombia #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Call Center Services - 40% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement. [Visit Website](https://outplex.com/) #### Great project management Clients have consistently praised OutPLEX for their exceptional project management capabilities. One client noted that the 'project management was excellent' and highlighted the team's 'extremely responsive' nature. Furthermore, measurable outcomes such as service levels and cost per call exceeded expectations, reinforcing the effectiveness of their management approach. Overall, the sentiment surrounding OutPLEX's project management is highly positive, with clients appreciating the timely delivery and proactive communication. #### Experience in 1 industry OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector. [Read All Reviews](https://clutch.co/profile/outplex?verified=true#reviews) ##### Consumer products & services Experience OutPLEX has demonstrated strong expertise in the Consumer Products & Services industry, particularly in enhancing customer service and reducing costs for clients like Seta Corp, an online jewelry retailer. Feedback indicates that their team excels in project management, responsiveness, and maintaining high service levels, surpassing client expectations. Their emphasis on cultural alignment and value for cost positions them as a favorable partner for businesses seeking to improve call quality and customer engagement. - 1 review for consumer products & services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Inbound Customer Service for Jewelry Retailer (5.0/5, Aug 8, 2023): OutPLEX provided call center services for a jewelry retailer. The team was responsible for handling inbound order calls and customer inquiries. [Read Full Review](https://clutch.co/go-to-review/outplex/223585) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided. [Read All Reviews](https://clutch.co/profile/outplex?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### 32% of employees work in Bogotá office Bogotá, Colombia 75 - 51 Carrera 7 201 - 250 employees [See All Locations (3)](https://clutch.co/profile/outplex#location) --- ### [RDI Corporation](https://clutch.co/profile/rdi-corporation) #### 5 out of 5 star rating (1 reviews) - 1,000 - 9,999 employees - Heroica Nogales, Mexico #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 10% Customer Service Outsourcing - 25% IT Managed Services - 25% Market Research - 10% Sales Outsourcing #### Company description RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values. [Visit Website](http://www.rdicorp.com) #### Personable Clients have expressed a highly positive sentiment regarding RDI Corporation's personable approach. One IT Manager noted their 'personalized and efficient service,' emphasizing the company's ability to meet specific needs. The feedback highlights effective communication through various channels, including in-person and virtual meetings, which fosters a strong client relationship. Overall, clients appreciate RDI's commitment to understanding and aligning with their values, contributing to long-term satisfaction. #### Experience in 1 industry RDI Corporation has demonstrated strong expertise in the real estate industry, particularly in property management and development. Clients highlight their effective management of cloud-based network infrastructure, emphasizing their reliable and personalized service. The overall sentiment is highly positive, with clients appreciating their budget-friendly pricing and strong alignment with company values. For potential buyers in the real estate sector, RDI Corporation appears to be a suitable choice for IT management and cloud solutions. [Read All Reviews](https://clutch.co/profile/rdi-corporation?verified=true#reviews) ##### Real estate Experience RDI Corporation has demonstrated strong expertise in managing network infrastructure for real estate companies, particularly in cloud management. Clients appreciate their high ratings, budget-friendly pricing, and alignment with company values. Feedback highlights the company's personalized and efficient service, with a notable track record of maintaining robust network functionality for over 14 years. Overall sentiment from clients indicates a reliable partnership, making RDI Corporation a suitable choice for businesses in the real estate industry. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Managed IT Services for Property Mgmt & Development Co (5.0/5, Oct 18, 2023): RDI Corporation was hired by a property management and development company to manage their network on the cloud. The team managed the network infrastructure so all local machines could access the network. [Read Full Review](https://clutch.co/go-to-review/rdi-corporation/242144) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with RDI Corporation's pricing, noting it fits well within their budget while offering good value for money. One IT Manager highlighted that RDI's high ratings and cost-effectiveness were key factors in their selection. The company's efficient service and long-term reliability further reinforce the positive sentiment regarding the overall value received from their investment. [Read All Reviews](https://clutch.co/profile/rdi-corporation?verified=true#reviews) #### 6% of employees work in Heroica Nogales office Heroica Nogales, Mexico Blvd. el Raqet #61 301 - 400 employees [See All Locations (10)](https://clutch.co/profile/rdi-corporation#location) --- ### [Empire Global Solutions](https://clutch.co/profile/empire-global-solutions) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Barranquilla, Colombia #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency. [Visit Website](https://callcenters.net) #### High-quality work Empire Global Solutions has received positive feedback for delivering high-quality work, particularly in customer service. Clients appreciate the company's commitment to providing knowledgeable representatives and their proactive approach to training. One client highlighted their effective communication and daily collaboration, which improved customer satisfaction and reduced complaints. Overall, the sentiment reflects a strong satisfaction with the quality of service provided, with no reported areas for improvement. #### Experience in 1 industry Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities. [Read All Reviews](https://clutch.co/profile/empire-global-solutions?verified=true#reviews) ##### Other Industry Experience Empire Global Solutions demonstrates significant expertise in the Other Industry, particularly in customer service support for home warranty companies. Clients highlight their ability to provide well-trained representatives, enhancing communication and issue resolution. The firm is praised for its prompt responsiveness and accountability, which has led to reduced customer complaints and improved service efficiency. Overall, the positive sentiment indicates that they are a strong partner for businesses seeking reliable customer service solutions. - 1 review for other industry industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Outsourced Customer Services for Home Warranty Company (5.0/5, Aug 24, 2022): Empire Global Solutions provides customer service representatives for a home warranty company. They fulfill tasks across the firm's various departments. The resources answer calls and resolve customer issues.  [Read Full Review](https://clutch.co/go-to-review/empire-global-solutions/155314) #### 5.0 out of 5.0 rating for cost What Clients Have Said Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price. [Read All Reviews](https://clutch.co/profile/empire-global-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### 92% of employees work in Barranquilla office Barranquilla, Colombia 51B-76 Calle 98 76 - 100 employees +573045934941 [See All Locations (2)](https://clutch.co/profile/empire-global-solutions#location) --- ### [CallTree BPO](https://clutch.co/profile/calltree-bpo) #### 5 out of 5 star rating (4 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description CallTree BPO is a customer support and back-office outsourcing company known for its boutique size and personalized approach. Reviews highlight the company's strong project management skills, timely delivery, and ability to understand client needs, with 100% of reviewers expressing satisfaction. Clients appreciate CallTree BPO's commitment to employee well-being and recommend clear communication of goals for potential customers. [Visit Website](https://calltreebpo.com/) #### Patient Clients have expressed a positive sentiment regarding CallTree BPO's patience and attentiveness to their needs. One client noted, 'They’re very patient and attentive to their client’s needs,' highlighting their ability to assemble teams efficiently. Overall, the feedback emphasizes a strong commitment to client satisfaction and effective project management, with no reported areas for improvement. #### Experience in 1 industry CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services. [Read All Reviews](https://clutch.co/profile/calltree-bpo?verified=true#reviews) ##### Legal Experience CallTree BPO demonstrates strong expertise in the Legal industry, providing efficient back-office and customer support services for legal document processing. Clients commend their project management skills, timely team assembly, and attentive service. With an ongoing partnership since 2022, one client noted that their employees are well-treated, contributing to high morale. Overall, CallTree BPO is viewed as a reliable partner, capable of scaling services to meet varying business sizes and needs. - 1 review for legal industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support for Legal Assistance Document Processing Co (5.0/5, May 3, 2023): CallTree BPO provides customer support services for a legal assistance document processing company. They've assigned a team of call center representatives to assist the client with incoming requests. [Read Full Review](https://clutch.co/go-to-review/calltree-bpo/199189) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement. [Read All Reviews](https://clutch.co/profile/calltree-bpo?verified=true#reviews) - $200,000 to $999,999 (1 reviews) --- ### [Softtek](https://clutch.co/profile/softtek) #### 4.5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 10,000+ employees - Monterrey, Mexico #### Services Provided - Allocation of Expertise by Percentage - 20% Custom Software Development - 30% Back Office Outsourcing - 30% Mobile App Development - 20% Web Development #### Company description Softtek is an IT service provider specializing in IT infrastructure and application system support services, including daily operation and maintenance. Their reviews highlight a successful, standardized project management process and a highly experienced delivery team. Feedback is overwhelmingly positive, with significant improvements in client satisfaction and work efficiency after engaging Softtek. [Visit Website](http://www.softtek.com/) #### Experienced Clients have expressed high satisfaction with Softtek's experienced project team and standardized management processes. One IT Director highlighted their unique methodology for daily operation and maintenance, which significantly improved satisfaction levels within their organization. The effective communication and project management practices were also praised, ensuring smooth project execution. Overall, the sentiment reflects confidence in Softtek's ability to deliver high-quality IT infrastructure and application support. #### Experience in 1 industry Softtek has demonstrated strong expertise in the healthcare industry, providing high-quality IT infrastructure and application support services. Clients appreciate their standardized project management processes and experienced delivery teams, which have significantly improved operational efficiency and customer satisfaction. While their healthcare capabilities are well-received, potential buyers have suggested that sharing successful experiences from other medical sectors could further enhance their offerings. [Read All Reviews](https://clutch.co/profile/softtek?verified=true#reviews) ##### Healthcare Experience Softtek has demonstrated significant expertise in the Healthcare sector, particularly in IT infrastructure and application system management. Clients highlight their standardized ITIL-based processes and experienced delivery teams as key strengths. The adoption of Softtek's solutions has notably improved operational efficiency and customer satisfaction. Overall sentiment is positive, with ongoing partnerships noted, indicating a reliable provider for Healthcare organizations seeking long-term, stable IT support. - 1 review for healthcare industry - $200,000 – $999,999 avg. project cost - IT Infrastructure Support for Medical Device Company (4.5/5, Nov 15, 2021): A medical device company has been working with Softtek for IT infrastructure. They're tasked with providing a stable and high-quality infrastructure for daily operations, IT app system maintenance, and more. [Read Full Review](https://clutch.co/go-to-review/softtek/4884) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients perceive Softtek as a provider that delivers significant value for money, particularly in IT infrastructure and application support services. One client noted that Softtek's unique methodologies and experienced teams led to improved satisfaction and operational efficiency. Their standardized project management processes enhance delivery quality, with projects described as running smoothly. While the overall sentiment is positive, there is a suggestion for Softtek to leverage its experience in other industries to further benefit clients. [Read All Reviews](https://clutch.co/profile/softtek?verified=true#reviews) - $200,000 to $999,999 (1 reviews) --- ### [CloudTask](https://clutch.co/profile/cloudtask) #### 5 out of 5 star rating (13 reviews) - $1,000+ minimum project size - 10 - 49 employees - Medellín, Colombia #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 20% Customer Service Outsourcing - 50% Sales Outsourcing #### Company description CloudTask is a B2B sales agency marketplace offering services such as talent sourcing, sales process optimization, and lead generation. The majority of reviews (approximately 90%) praise CloudTask for their efficiency, exemplary project management, and ability to deliver tailored sales solutions. Clients highlight the company's cost-effectiveness and dedication to understanding client needs as standout qualities. [Visit Website](http://www.cloudtask.com) #### Adaptable Clients have consistently praised CloudTask for their adaptability in project management and responsiveness to client needs. One client noted their 'problem-solving capabilities' and 'client-centric focus,' which fostered a strong working relationship. Their ability to meet deadlines and adjust to changing requirements was highlighted as a key factor in the project's success. Overall, the sentiment reflects a high level of satisfaction with CloudTask's flexible approach and commitment to delivering results. - Digital Marketing Strategy for Outsourced Staffing Firm (5.0/5, May 30, 2023): CloudTask's project management was highlighted by timely delivery, effective communication, adaptability to our needs, problem-solving capabilities, and a client-centric focus. Their ability to meet deadlines, promptly respond to our requests, and maintain open communication channels fostered a strong working relationship and contributed to the project's overall success. [Read Full Review](https://clutch.co/go-to-review/cloudtask/205221) #### 5.0 out of 5.0 rating for cost What Clients Have Said CloudTask is frequently recognized for its competitive pricing and strong value for money. Clients like Octink and Infor noted that CloudTask's pricing fit their budgets while offering substantial value, with one client emphasizing how the service exceeded expectations. The consistent sentiment across reviews highlights that clients appreciate the cost-effectiveness of the services provided, ensuring they received quality support at a reasonable investment. [Read All Reviews](https://clutch.co/profile/cloudtask?verified=true#reviews) - $10,000 to $49,000 (6 reviews) - $50,000 to $199,999 (2 reviews) - Less than $10,000 (1 reviews) #### Completed projects in 3 countries - France (1 projects) - United States (8 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/cloudtask?verified=true#reviews) #### 89% of employees work in Medellín office Medellín, Colombia Cra. 38 #26, 41 - 49 employees 3052092408 [See All Locations (2)](https://clutch.co/profile/cloudtask#location) --- ### [Customer Umbrella](https://clutch.co/profile/customer-umbrella) #### 5 out of 5 star rating (20 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - São Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 10% Customer Service Outsourcing - 10% Data Annotation Services - 10% Employer of Record (EOR) Services - 10% PEO/Employee Leasing - 10% Recruiting - 10% Sales Outsourcing - 10% Staffing #### Company description Customer Umbrella is a versatile customer support and development service provider, offering services such as software development, customer support, and content moderation. The company is praised for its seamless integration, high-quality deliverables, and exceptional project management. Reviewers highlight a 100% positive feedback rate, often emphasizing their responsive communication, adept problem-solving skills, and alignment with company values. Customer Umbrella consistently exceeds expectations, fostering strong partnerships. [Visit Website](https://www.customerumbrella.com) #### Experience in 6 industries Customer Umbrella has demonstrated versatility across various industries, including Gambling, Gaming, Manufacturing, Utilities, Retail, and Healthcare. Feedback highlights their strengths in improving customer support efficiency, enhancing operational workflows, and delivering tailored solutions. The overall sentiment is highly positive, with clients praising their adaptability, professionalism, and integration into existing teams. Potential clients in these sectors can expect exceptional service and impactful collaboration when engaging with Customer Umbrella. [Read All Reviews](https://clutch.co/profile/customer-umbrella?verified=true#reviews) ##### Gaming Experience Customer Umbrella has received positive feedback from gaming industry clients for their exceptional customer support solutions, which enhance player satisfaction and engagement. Clients commend their attention to detail, effective communication, and ability to integrate seamlessly into existing workflows. The company's expertise in managing high-volume requests has led to improved response times and significant cost savings. Overall, their commitment to providing personalized and responsive support makes them a strong candidate for companies seeking to elevate their player experience. - 4 reviews for gaming industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Support for Game Development Company (5.0/5, Jan 20, 2023): Customer Umbrella provides customer support services for a game development company. They handle all player requests, reply to support tickets and reviews, and resolve bugs within the game. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/177049) - Customer Support Outsourcing for Game Development Company (5.0/5, Aug 23, 2023): Customer Umbrella provides customer support services for a game development company. The team is in charge of addressing any customer queries and concerns across various platforms (e.g., email, live chat). [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/227683) - Back Office Outsourcing for Gaming Company (5.0/5, Feb 9, 2024): Customer Umbrella provides ongoing call center services for a gaming company. The team handles outbound calls, live chat, and email support. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/267657) - Customer Support Services for Gaming Machines Company (5.0/5, Feb 17, 2024): Customer Umbrella provides customer support services for a gaming machines company. The team has created a strategy that addresses the client’s outbound calls, live chat support, and email management needs. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/269503) ##### Design Experience Customer Umbrella has demonstrated exceptional expertise in content moderation within the design industry, ensuring compliance with safety regulations for a digital platform focused on user-generated content. Clients commend their professionalism, proactive problem-solving, and seamless integration with existing systems, which significantly improved user safety and experience. Overall, the positive sentiment reflects their commitment to high-quality service and attention to detail, making them a strong candidate for businesses seeking reliable design support. - 1 review for design industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Support for Photo Organization Platform (5.0/5, Mar 1, 2024): Customer Umbrella provided back office support for a photo organization platform. The team was responsible for customer service, safety training sessions, and CMS integration for user-generated content management. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/272547) ##### Healthcare Experience Customer Umbrella has demonstrated significant expertise in enhancing operational efficiency within the Healthcare industry. Feedback from clients highlights their professionalism, effective communication, and adaptability, which collectively streamline appointment scheduling and patient interactions. Their commitment to high service standards has led to measurable improvements in workload management and stress reduction. Overall, Customer Umbrella is well-regarded for its impactful contributions and could be a valuable partner for businesses seeking to optimize healthcare operations. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Healthcare Company (5.0/5, Feb 5, 2024): Customer Umbrella provides call center services for a healthcare company. The team is responsible for answering phone inquiries and scheduling appointments, and they tailor scripts based on the client's needs. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/266408) ##### Software Experience Customer Umbrella has demonstrated significant expertise in the software industry, providing high-quality development teams that seamlessly integrate with clients' operations. Their strengths include timely delivery, effective communication, and a strong alignment with client goals, leading to impressive project outcomes such as improved sprint velocity and early product releases. Clients commend their flexibility and cultural fit, highlighting the company's commitment to delivering value and fostering collaboration. Overall, Customer Umbrella is well-suited for businesses seeking reliable software development partners. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Dev Staff Augmentation for Salesforce Consultancy (5.0/5, Jun 24, 2025): Customer Umbrella augmented the development team of a Salesforce consultancy. The team worked on frontend and backend development, CI/CD pipeline optimization, UI component creation, and API integration. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/384625) ##### Gambling Experience Customer Umbrella has demonstrated substantial expertise in enhancing customer support for the gambling industry, specifically in online sports betting and casino services. Clients commend their exceptional professionalism and commitment to delivering outstanding service, leading to increased support efficiency and positive user feedback. Their ability to seamlessly integrate into existing systems and provide tailored support solutions positions them as a valuable partner for companies seeking to improve customer experiences in the gambling sector. - 1 review for gambling industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Sports Betting & Gambling Firm (5.0/5, Mar 3, 2024): Customer Umbrella provided customer support services for a sports betting and gambling firm. Their responsibilities included outbound calls, live chat support, and answering customer email inquiries. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/272817) ##### Manufacturing Experience Customer Umbrella has demonstrated exceptional expertise in enhancing operational efficiencies within the Manufacturing industry, particularly in electronics. Clients have praised their multilingual support and proactive communication strategies, which significantly improved scheduling accuracy and customer satisfaction. Their commitment to understanding client needs and seamless integration with existing workflows has resulted in tangible improvements, making them a strong candidate for manufacturing businesses seeking reliable service enhancement and operational support. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Electronics Manufacturer (5.0/5, Feb 28, 2024): Customer Umbrella managed outbound phone calls and emails in seven languages for an electronics manufacturer. This included evaluating and integrating with the client's workflows and arranging hardware pickups. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/271938) ##### Retail Experience Customer Umbrella has demonstrated exceptional expertise in the Retail industry, particularly in streamlining back-office operations and enhancing customer service for clients like Amethyst Home. Their customized and thorough approach led to measurable improvements in response times and customer satisfaction. Clients appreciate their seamless integration into existing teams, proactive problem-solving, and commitment to excellence, positioning Customer Umbrella as a valuable partner for Retail businesses seeking operational efficiency and enhanced customer experiences. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Support for Furniture & Home Decor Company (5.0/5, Feb 7, 2024): Customer Umbrella provides ongoing back office support for a furniture and home decor company, including live chat support, email inquiry management, and product page content development. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/267071) ##### Utilities Experience Customer Umbrella has garnered positive feedback in the Utilities sector, particularly for their adept handling of seasonal call overflow, which has led to ongoing partnerships. Clients appreciate their effective training and quality monitoring, which ensures consistent service quality. Their ability to quickly adapt and find skilled operators has been noted as a key strength, making them a suitable choice for businesses looking for reliable customer support solutions within the Utilities industry. - 1 review for utilities industry - Less than $10,000 avg. project cost - Call Center Services for Software Automation Company (4.5/5, Apr 15, 2021): To accommodate massive calls, Customer Umbrella is supporting an in-house call center. They are tasked with providing customer service, which handles tech questions and inquiries.  [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/125873) #### 4.7 out of 5.0 rating for cost What Clients Have Said Client feedback on Customer Umbrella highlights a consistent sentiment of good value for money and budget-friendly pricing. Clients appreciated the alignment of pricing with their budgets and noted that the services provided exceeded their expectations. One client mentioned, "Pricing fit our budget" and another praised the "good value for cost," reinforcing the company's reputation for delivering quality service at competitive rates. Overall, the feedback indicates a strong satisfaction with the cost-effectiveness of their offerings. [Read All Reviews](https://clutch.co/profile/customer-umbrella?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (2 reviews) #### Completed projects in 5 countries - Canada (1 projects) - Cyprus (2 projects) - Germany (2 projects) - United States (5 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/customer-umbrella?verified=true#reviews) #### 11% of employees work in São Paulo office São Paulo, Brazil Av. Paulista Bela Vista 50 - 75 employees +359885379385 [See All Locations (5)](https://clutch.co/profile/customer-umbrella#location) --- ### [Easybee Answering Services](https://clutch.co/profile/easybee-answering-services) #### 5 out of 5 star rating (10 reviews) - 10 - 49 employees - San Salvador, El Salvador #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Easybee Answering Services is a virtual receptionist company offering 24/7 call answering and message-taking services, particularly catering to legal, educational, and construction sectors. The company's reviews highlight its efficiency, cost-effectiveness, and bilingual capabilities, with 100% positive feedback emphasizing responsive customer service and seamless integration into client operations. Reviewers consistently praise Easybee's ability to handle calls professionally while allowing businesses to focus on core tasks. [Visit Website](https://easybeereceptionist.com/) #### Detail-oriented Clients consistently highlight Easybee Answering Services' detail-oriented approach, particularly in their message-taking and call handling. One client, a law firm owner, praised the service for leaving 'wonderfully detailed messages' and noted the team's polite and respectful communication with clients. The responsiveness of the staff, especially Moises, further reinforces the company's commitment to meticulous service. Overall, the sentiment is highly positive, with no suggestions for improvement mentioned. - Live Calls & Messaging for Law Firm (5.0/5, Jan 14, 2021): I love the responsiveness of Moises as well as the detailed messages I receive regarding calls and clients. This attention to detail ensures that I am always informed about the interactions with clients. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/36034) #### Experience in 4 industries Easybee Answering Services has garnered positive feedback primarily in the legal and education sectors. Legal firms appreciate their bilingual support, efficient call management, and cost-effectiveness, contributing to improved client communication and reduced operational interruptions. In the education industry, clients highlighted Easybee's seamless integration and ability to enhance staff productivity through effective call handling. Overall, Easybee is well-suited for legal and educational institutions seeking reliable, efficient, and professional answering services. [Read All Reviews](https://clutch.co/profile/easybee-answering-services?verified=true#reviews) ##### Education Experience Easybee Answering Services has received positive feedback from education sector clients, particularly for their efficient call handling and seamless integration. A university president noted that Easybee allowed their team to focus on core tasks while ensuring customers had access to live support. The service's bilingual capabilities and straightforward onboarding process were highlighted as key strengths. Overall, the sentiment reflects strong satisfaction with Easybee's affordability and operational efficiency, making them a suitable choice for education organizations. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Support for University (5.0/5, Jan 20, 2021): Easybee Answering Services was approached by a university for inbound calling services. The objective of the project is to free up some responsibilities for employees to focus on other tasks. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/40827) ##### Construction Experience Easybee Answering Services is well-regarded in the Construction industry for enhancing operational efficiency through effective call management. A client from South Florida Construction Systems praised their bilingual capabilities and cost-effectiveness, highlighting that the service significantly reduced interruptions during critical tasks. The seamless setup and effective call screening improved communication flow, fostering better client relationships. Overall, clients appreciate Easybee’s reliability and professionalism, making it a strong candidate for other businesses seeking similar support. - 1 review for construction industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering Service for Construction Company (5.0/5, Aug 4, 2017): With many employees frequently out-of-the-office, a service to answer, direct, and screen incoming calls was needed  - sales calls, especially. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/126309) ##### Real estate Experience Easybee Answering Services has demonstrated significant expertise in the real estate sector by effectively filtering spam calls, allowing clients like Commission Express to focus on genuine business opportunities. Clients appreciate the seamless integration of their services, noting that callers perceive Easybee as a professional receptionist. Overall, feedback indicates high satisfaction with Easybee's performance, which has positively impacted productivity and communication in real estate firms. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering Service for Commission Advancement Firm (5.0/5, Jul 25, 2017): Easybee answers and screens large loads of incoming calls to the office, separating spam from solid leads, taking messages, and emailing voicemails to the client. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/124078) ##### Legal Experience Easybee Answering Services has received consistently positive feedback from legal industry clients, highlighting their expertise in providing 24/7 call answering and bilingual support. Clients appreciate their responsiveness, professionalism, and ability to manage complex legal inquiries effectively. The service has notably improved client communication and peace of mind for law firms, with many citing significant cost savings and enhanced operational efficiency. Overall, Easybee is positioned as a reliable partner for legal practices seeking to streamline their client interactions. - 7 reviews for legal industry - 7 reviews are 5 stars - Less than $10,000 avg. project cost - Live Calls & Messaging for Law Firm (5.0/5, Jan 14, 2021): Easybee Answering Services was hired by a law firm for voice and messaging services. They are in charge of calls, messages, and schedule consultations from the firm's current and potential clients 24/7. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/36034) - Call Center Services for Law Firm (5.0/5, Jan 15, 2021): Easybee Answering Services provides ongoing call center services for a trusts and estates law firm. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/36511) - Call Center Services for Law Firm (5.0/5, Jan 15, 2021): Easybee Answering Services is hired by a law firm for bilingual answering services. They attend to both Spanish and English clients for scheduling and answering basic questions. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/36671) - Backup Receptionist for Law Firm (5.0/5, Jan 19, 2021): Easybee Answering Services provides backup receptionist services for a law firm.  [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/38622) - Call Center Services for Immigration Law Firm (5.0/5, Nov 20, 2020): Easybee Answering Services provides ongoing call center services for an immigration law firm. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/119772) - Call Center Services for Law Firm (5.0/5, Jan 26, 2023): Easybee Answering Services provided 24-hour call center services for a law firm.  [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/178111) - Call Center Services for Law Firm (5.0/5, Jan 11, 2024): Easybee Answering Services provides 24/7 call center services for a law firm. The team answers phone calls, sends messages, and returns calls as required. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/260918) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Easybee Answering Services as a cost-effective solution that provides excellent value for money. Many reviews emphasize the affordability of their services, with one client noting a monthly investment of $200-250. Feedback indicates that Easybee's pricing aligns well with client budgets while delivering reliable and efficient service. Overall sentiment reflects satisfaction with the balance of cost and quality, reaffirming Easybee's reputation as an economical choice for professional answering services. [Read All Reviews](https://clutch.co/profile/easybee-answering-services?verified=true#reviews) - Less than $10,000 (8 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 3 countries - Antigua and Barbuda (1 projects) - Canada (1 projects) - United States (8 projects) [View Reviews](https://clutch.co/profile/easybee-answering-services?verified=true#reviews) --- ### [SuperStaff](https://clutch.co/profile/superstaff) #### 4.8 out of 5 star rating (10 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Medellín, Colombia #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 5% Content Moderation Services - 20% Customer Service Outsourcing - 5% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% Procurement Support - 10% Supply Chain Management #### Company description SuperStaff is a business process outsourcing (BPO) company offering cost-effective services for customer support, call centers, and logistical tasks. Reviews indicate a generally positive feedback, with 100% mentioning their professionalism and responsiveness. While they deliver timely results and showcase effective knowledge assimilation, 50% of reviews suggest areas for improvement in technical guidance and operational support. [Visit Website](https://www.superstaff.com) #### Experience in 3 industries SuperStaff has demonstrated expertise across the Arts, Entertainment & Music, Logistics & Supply Chain, and Information Technology sectors. Clients praised their professionalism, responsiveness, and ability to enhance operational efficiency, particularly in logistics with improved dispatch performance and customer service. In the Arts sector, feedback highlighted their commitment to customer satisfaction and technical problem resolution. Overall, sentiment is positive, suggesting they are a strong fit for clients seeking reliable support in these industries. [Read All Reviews](https://clutch.co/profile/superstaff?verified=true#reviews) ##### Logistics & Supply Chain Experience SuperStaff has demonstrated significant expertise in the Logistics & Supply Chain industry, providing valuable support to Dropoff, Inc. in enhancing their overnight dispatch operations. Clients have praised their responsive management, professionalism, and ability to deliver measurable improvements in performance metrics, including faster response times and higher on-time delivery rates. Overall, SuperStaff's strong cultural alignment, transparency, and problem-solving capabilities indicate a solid fit for companies seeking reliable logistics and operational support. - 1 review for logistics & supply chain industry - Unknown avg. project cost - Logistics & Customer Support Services for Logistics Co (4.5/5, Oct 9, 2025): SuperStaff provides logistics and customer support services for a logistics company. The team handles inbound and outbound customer calls, order assignment, driver monitoring, and other logistical tasks. [Read Full Review](https://clutch.co/go-to-review/superstaff/412327) ##### Arts, entertainment & music Experience The reviews highlight SuperStaff's strong performance in the Arts, entertainment & music industry, particularly in customer support and technical issue resolution. Clients commend their professionalism, quick adaptation to specialized systems, and effective communication, which resulted in improved customer satisfaction scores. However, there are concerns about the accuracy of technical guidance and the need for better training alignment with real-world applications. Overall, SuperStaff is seen as a reliable partner for businesses looking to enhance their operational efficiency in this sector. - 2 reviews for arts, entertainment & music industry - $50,000 – $199,999 avg. project cost - Call Center Services for Movie Content Creation Company (4.5/5, Oct 9, 2025): SuperStaff provides call center services for a movie content creation company. The team handles issues received from calls, WhatsApp, and emails. [Read Full Review](https://clutch.co/go-to-review/superstaff/412392) - BPO Services for Entertainment Company (4.0/5, Oct 13, 2025): SuperStaff provides BPO services for an entertainment company. The team handles the front-line resolution center for routine and moderate issues and provides documentation for those that require escalation. [Read Full Review](https://clutch.co/go-to-review/superstaff/412832) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with SuperStaff's pricing and value for money. For instance, the Operations Manager of CJ 4DPLEX highlighted the 'good value for cost' as a reason for selecting SuperStaff, while the Director of Dispatch at Dropoff, Inc. noted that SuperStaff's pricing fit their budget without compromising quality. Overall, sentiment towards SuperStaff's cost-effectiveness is positive, with multiple reviews emphasizing their alignment with client budgets and the quality of service provided. [Read All Reviews](https://clutch.co/profile/superstaff?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - South Korea (2 projects) - United States (2 projects) [View Reviews](https://clutch.co/profile/superstaff?verified=true#reviews) #### 31% of employees work in Medellín office Medellín, Colombia Street 7D #43A-40. Offices: 7-11, Medellin 101 - 150 employees [See All Locations (2)](https://clutch.co/profile/superstaff#location) --- ### [Labora](https://clutch.co/profile/labora) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - 10 - 49 employees - São Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 50% Customer Service Outsourcing - 50% Sales Outsourcing #### Company description Labora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects. [Visit Website](http://www.labora.tech) #### Timely Labora has received positive feedback regarding their timeliness in project delivery. A client noted that 'most of their deliveries were on time' and praised their 'amazing response time.' The overall sentiment reflects satisfaction with Labora's ability to meet deadlines and respond promptly to client needs, indicating a reliable partnership for project execution. #### Experience in 1 industry Labora has demonstrated expertise primarily in the Information Technology sector, particularly in Business Process Outsourcing for travel-related platforms. Clients appreciate their prompt communication and commitment to project success, leading to increased influencer engagement. Overall sentiment in this sector is positive, highlighting Labora's strengths in collaboration and responsiveness. Potential clients in the travel and technology industries may find Labora an excellent fit for their projects. [Read All Reviews](https://clutch.co/profile/labora?verified=true#reviews) ##### Information technology Experience Labora demonstrates strong expertise in the Information Technology industry, particularly in Business Process Outsourcing (BPO) and influencer connectivity. Clients commend their prompt communication, timely project delivery, and a genuine commitment to project success. Measurable outcomes, such as increased influencer engagement, highlight their impactful contributions. However, there is room for improvement in integrating advanced technologies like AI. Overall, Labora is a reliable choice for businesses seeking innovative IT solutions. - 1 review for information technology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing for Travel Booking Platform (5.0/5, May 16, 2024): Labora conducted a business process outsourcing campaign for a travel booking platform. The goal was to secure influencers through the campaign and connect them with travelers. [Read Full Review](https://clutch.co/go-to-review/labora/289137) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Labora's cost-effectiveness and overall value for money. One client noted that Labora's response time was exceptional, contributing to a smooth project management experience, and highlighted the company's genuine care for their project. Additionally, the successful increase in the number of influencers acquired underscored the positive return on investment. Overall, the sentiment reflects a strong appreciation for Labora's pricing relative to the quality of service provided. [Read All Reviews](https://clutch.co/profile/labora?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [RAM BPO](https://clutch.co/profile/ram-bpo) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - 10 - 49 employees - Medellín, Colombia #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description RAM BPO is a business process outsourcing company specializing in providing multilingual support, technical assistance, customer service, and business development services. With an impressive culture and high retention rates, RAM BPO has received overwhelmingly positive feedback, with 100% of reviewers highlighting their timely delivery and effective communication. Clients appreciate their professional environment and strong organizational skills, making them a reliable partner for diverse operational needs. [Visit Website](https://rambpo.com/) #### Timely Overall, RAM BPO has received positive feedback regarding their timeliness in project management. Clients consistently noted that RAM BPO delivers on time, with one client stating they 'deliver on time 100% of the time.' Another emphasized their 'complete responsibility' during significant projects, reflecting a commitment to meeting deadlines and maintaining clear communication. The sentiment surrounding their punctuality is overwhelmingly positive, indicating reliability in their service delivery. - BPO Services for Business Network (5.0/5, Jul 3, 2026): They deliver on time 100% of the time. We communicate through virtual meetings, emails, and messaging apps. [Read Full Review](https://clutch.co/go-to-review/ram-bpo/469391) #### Reviewed 3 times in the past 6 months Recent feedback for RAM BPO highlights their strong organizational culture and effective project management. Clients appreciate their responsiveness and professionalism, with one noting a 'great-organized support team' and another emphasizing their commitment to employee welfare. There are mentions of significant improvements in operations and customer support, alongside high satisfaction with on-time deliverables. Overall, sentiment is overwhelmingly positive, with clients expressing gratitude for RAM BPO's contributions and indicating no areas for improvement. - 3 of 3 reviews are 5 stars - Unknown avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/ram-bpo?sort_by=date_desc&verified=true#reviews) #### Experience in 3 industries RAM BPO has demonstrated expertise across various industries including Supply Chain, Logistics, Construction, and Information Technology. Clients express satisfaction with their robust communication, commitment to quality, and ability to enhance operational efficiency. The overall sentiment is highly positive, highlighting RAM BPO's strengths in providing tailored support and fostering a strong workplace culture. They are particularly well-suited for companies seeking outsourcing solutions that prioritize employee well-being and client success. [Read All Reviews](https://clutch.co/profile/ram-bpo?verified=true#reviews) #### Completed projects in 2 countries - Colombia (1 projects) - United States (2 projects) [View Reviews](https://clutch.co/profile/ram-bpo?verified=true#reviews) --- ### [Zahoree, formerly Infolink-exp](https://clutch.co/profile/zahoree-formerly-infolink-exp) #### 5 out of 5 star rating (3 reviews) - 250 - 999 employees - Juárez, Mexico #### Services Provided - Allocation of Expertise by Percentage - 100% Customer Service Outsourcing #### Company description Zahoree, formerly Infolink-exp, is a customer support and contact center solutions provider. The company consistently receives positive feedback for its proactive management, cultural fit, and effective communication, with no significant areas for improvement noted by clients. Over 90% of reviews highlight Zahoree's impressive leadership and commitment to enhancing customer satisfaction and response times. [Visit Website](https://zahoree.com/) #### Experience in 2 industries Zahoree, formerly Infolink-exp, has demonstrated expertise primarily in the eCommerce and financial services sectors. Clients have praised their exceptional project management, responsiveness, and ability to improve customer satisfaction and support quality. In eCommerce, they excel in enhancing contact centers and product knowledge, while in financial services, they effectively assist users with inquiries and improve response times. Overall, the sentiment is highly positive across both industries, indicating a strong fit for clients seeking reliable support. [Read All Reviews](https://clutch.co/profile/zahoree-formerly-infolink-exp?verified=true#reviews) ##### eCommerce Experience Zahoree, formerly Infolink-exp, has received positive feedback from eCommerce clients for their exceptional customer support and product knowledge. Clients highlighted their effective team management, responsiveness, and ability to improve customer satisfaction metrics significantly. The company's alignment with client values and culture, combined with their proactive approach to addressing customer needs, positions them as a strong partner in the eCommerce sector, making them a suitable choice for businesses seeking reliable support. - 2 reviews for ecommerce industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Customer Service Outsourcing for E-Commerce Company (5.0/5, Apr 3, 2025): Zahoree, formerly Infolink-exp provided call center services for an e-commerce company. The team answered customer inquiries about the client's products and conducted product demos to increase sales. [Read Full Review](https://clutch.co/go-to-review/zahoree-formerly-infolink-exp/364678) - Remote Call Center Services for Lifestyle E-Comm Brand (5.0/5, May 2, 2025): Zahoree, formerly Infolink-exp has been hired by a lifestyle e-commerce brand to expand and consolidate their contact center. The team has scoped out and staffed a remote call center for the client. [Read Full Review](https://clutch.co/go-to-review/zahoree-formerly-infolink-exp/371529) ##### Financial services Experience Zahoree, formerly Infolink-exp, has received positive feedback from clients in the Financial services industry, highlighting their strong expertise in customer support and proactive approach to service improvement. Notably, they successfully enhanced customer satisfaction metrics and response times while demonstrating exceptional project management. Clients appreciated their collaborative culture and alignment with company values, indicating that Zahoree is well-equipped to address the unique challenges faced in the Financial services sector, making them a favorable choice for potential clients. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Financial Services Co (5.0/5, Apr 1, 2025): A financial services company has hired Zahoree, formerly Infolink-exp, to provide customer support services. The team has provided live chat, email, and phone support to the client's users. [Read Full Review](https://clutch.co/go-to-review/zahoree-formerly-infolink-exp/364183) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Zahoree's competitive pricing and excellent value for money. One client noted, 'Good value for cost,' while another emphasized that 'pricing fit our budget.' The overall sentiment reflects satisfaction with the cost-effectiveness of Zahoree's services, as clients appreciate the alignment of quality and affordability in their offerings, contributing to successful project outcomes. [Read All Reviews](https://clutch.co/profile/zahoree-formerly-infolink-exp?verified=true#reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (2 projects) [View Reviews](https://clutch.co/profile/zahoree-formerly-infolink-exp?verified=true#reviews) #### 80% of employees work in Juárez office Juárez, Mexico Av. Ejército Nacional 7695 251 - 300 employees +1-800-280-7703 [See All Locations (3)](https://clutch.co/profile/zahoree-formerly-infolink-exp#location) --- ### [Callsite Solutions](https://clutch.co/profile/callsite-solutions) #### 5 out of 5 star rating (1 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - San Salvador, El Salvador #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 40% Call Center Services - 35% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Callsite Solutions is a customer service company offering call center services, including outbound calls for sales, lead generation, and marketing solutions. They received positive feedback for significantly reducing call drop rates and maintaining high-quality assurance. However, there were delays in scaling up their agent team. Overall, they achieved an 80% satisfaction rate due to their exceptional connectivity and project management collaboration. [Visit Website](https://callsitesolutions.com/) #### High-quality work Callsite Solutions has received high praise for delivering high-quality work, particularly in managing call center operations for a hospital. Clients noted a significant reduction in call drop rates and appreciated the efficient project management and responsiveness of the team. One client highlighted the impressive connectivity and speed of their service, stating that the fiber optics connection was exceptional. Overall, the sentiment reflects strong satisfaction with the quality of service provided. #### Experience in 1 industry Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions. [Read All Reviews](https://clutch.co/profile/callsite-solutions?verified=true#reviews) ##### Healthcare Experience Callsite Solutions has demonstrated significant expertise in the Healthcare sector, specifically in managing high call volumes during critical periods like the COVID-19 pandemic. A hospital in El Salvador praised their tailored call center services, which markedly reduced call drop rates and improved customer engagement. Clients highlighted the company's effective communication, rapid connectivity, and strong project management skills. Overall, the sentiment reflects a positive impact on operational efficiency, making Callsite Solutions a promising partner for healthcare organizations seeking reliable call center solutions. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Healthcare Institution (5.0/5, Jun 22, 2022): A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their service. [Read Full Review](https://clutch.co/go-to-review/callsite-solutions/23941) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided. [Read All Reviews](https://clutch.co/profile/callsite-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [Infinity Center BPO](https://clutch.co/profile/infinity-center-bpo) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Ciudad de Guatemala, Guatemala #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 60% Call Center Services - 20% Customer Service Outsourcing #### Company description Infinity Center BPO is a call center services provider specializing in sales and telemarketing assistance. Feedback highlights a 30% sales increase and effective management of approximately 200 calls per hour. Clients emphasize their excellent communication and personalized service, with 100% of reviewers noting impressive solutions and minimal cultural differences. [Visit Website](https://infinitycenterbpo.com/) #### Exceptional performance Clients have consistently praised Infinity Center BPO for their exceptional performance, noting a significant 30% increase in sales since engagement. They commend the team's personalized service, effective communication, and proactive problem-solving approach. One client highlighted their ability to manage approximately 200 calls per hour, demonstrating impressive operational efficiency. Despite minor cultural differences, the overall sentiment reflects high satisfaction and a strong recommendation for potential customers to clearly define their project scope. #### Experience in 1 industry Infinity Center BPO has demonstrated strong expertise in the Energy & Natural Resources sector, providing effective call center services that significantly boosted client sales by 30%. Their personalized service, adaptability, and proactive problem-solving approach are highlighted as key strengths. Overall sentiment is positive, particularly in facilitating marketing campaigns. Clients are advised to clearly define project scopes for optimal collaboration, suggesting a good fit for companies seeking robust support in energy-related initiatives. [Read All Reviews](https://clutch.co/profile/infinity-center-bpo?verified=true#reviews) ##### Energy & natural resources Experience Infinity Center BPO demonstrates strong expertise in the Energy & natural resources sector, particularly in call center services and marketing support. Clients have reported a notable 30% increase in sales due to their efficient handling of campaigns and impressive call volume management. Their personalized service and proactive problem-solving approach have been highlighted as key strengths. Overall sentiment is positive, with clients recommending proactive communication and clear project scopes for effective collaboration. - 1 review for energy & natural resources industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Energy Solutions Company (5.0/5, Aug 26, 2022): An energy solutions company hired Infinity Center BPO to provide call center services. They help the client with telemarketing and sales to take a load off their internal sales staff. [Read Full Review](https://clutch.co/go-to-review/infinity-center-bpo/155684) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Infinity Center BPO's overall value, noting significant increases in sales, such as a reported 30% rise after engaging their services. While one client mentioned an increase in budget, they appreciated the proactive communication regarding costs. The company's personalized service and effective management of call volume were particularly highlighted, indicating that clients feel the investment is justified by the results achieved. [Read All Reviews](https://clutch.co/profile/infinity-center-bpo?verified=true#reviews) - $200,000 to $999,999 (1 reviews) #### 50% of employees work in Ciudad de Guatemala office Ciudad de Guatemala, Guatemala 5-45 7A Avenida 50 - 75 employees (502) 2375-0025 [See All Locations (2)](https://clutch.co/profile/infinity-center-bpo#location) --- ### [Origen BPO](https://clutch.co/profile/origen-bpo) #### 5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Medellín, Colombia #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 10% Recruiting - 15% Sales Outsourcing - 10% Staffing #### Company description Origen BPO is a customer support services provider, specializing in help desk and customer support operations. Reviews indicate a strong positive perception, with 100% of feedback highlighting service improvement and effective collaboration. Clients appreciate their competence and the close connection maintained throughout engagements, with no notable areas for improvement mentioned. [Visit Website](https://www.origenbpo.com) #### High-quality work Origen BPO has received positive feedback for delivering high-quality work, particularly in customer support and help desk operations. A CEO noted that their clients' perception of services has improved since engaging Origen BPO, emphasizing that 'the work is done correctly.' Additionally, the client praised the reliability and responsiveness of their team, stating, 'we have a close connection every time we need.' Overall, the sentiment reflects satisfaction with the quality of service provided. #### Experience in 1 industry Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions. [Read All Reviews](https://clutch.co/profile/origen-bpo?verified=true#reviews) ##### Business services Experience Origen BPO demonstrates significant expertise in the Business services industry, particularly in customer support and help desk operations. Clients have noted an improvement in customer perception due to Origen's effective service delivery. The company is praised for its reliable communication and strong client relationships, showcasing its commitment to quality and responsiveness. Overall, Origen BPO is well-regarded for its professionalism and ability to enhance client satisfaction, making it a suitable partner for businesses seeking support in this sector. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for IT Consulting Firm (5.0/5, Sep 8, 2022): Origen BPO provides ongoing customer support services for an IT consultant firm.  [Read Full Review](https://clutch.co/go-to-review/origen-bpo/157442) #### 5.0 out of 5.0 rating for cost What Clients Have Said Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value. [Read All Reviews](https://clutch.co/profile/origen-bpo?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [SD Solutions](https://clutch.co/profile/sd-solutions) #### 5 out of 5 star rating (3 reviews) - 250 - 999 employees - Medellín, Colombia #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 10% Employer of Record (EOR) Services - 25% IT Staff Augmentation - 35% Staffing #### Company description SD Solutions is a recruitment and outsourcing firm specializing in custom recruitment, HR management, and offshore team building services. Across reviews, 100% of clients commend their responsiveness, individualized approach, and high-quality talent acquisition. The firm is noted for its tailored solutions and effective communication, though some suggest improved client management and resource options. [Visit Website](http://sdsolutions.tech) #### Communicative Clients have consistently praised SD Solutions for their exceptional communication skills. One client highlighted the ease of interaction and responsiveness, noting, "Communication is direct, ongoing, and very positive." They emphasized the importance of regular meetings and multiple communication channels, which foster a collaborative environment. Overall, the sentiment regarding SD Solutions' communicative approach is overwhelmingly positive, contributing significantly to their effective service delivery. - IT Hiring Services for AR/VR Startup (5.0/5, Apr 9, 2018): They’re very easy to interact with and extremely responsive. Aside from the bi-weekly or weekly meetings, we have multiple direct social media channels for communicating with them. Communication is direct, ongoing, and very positive. [Read Full Review](https://clutch.co/go-to-review/sd-solutions/66736) #### Experience in 3 industries SD Solutions has demonstrated expertise across the Financial Services, IT Services, and Business Services industries. Clients commend their personalized approach to recruitment, effective team integration, and responsiveness. In Financial Services, they successfully established an offshore branch, while in IT Services, they provided high-quality developers for a rapidly growing tech startup. Their strengths lie in talent acquisition and HR management, making them a suitable partner for businesses seeking skilled personnel in these sectors. [Read All Reviews](https://clutch.co/profile/sd-solutions?verified=true#reviews) ##### Financial services Experience SD Solutions has been praised for its tailored approach and deep expertise in the financial services sector. Clients highlight their effectiveness in establishing offshore branches and building teams, with a strong emphasis on customized recruitment and onboarding processes. The company's responsiveness and commitment to understanding client needs have fostered trust and facilitated successful outcomes. Overall, SD Solutions is well-regarded as a strategic partner capable of delivering impactful solutions for financial services businesses. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Financial Services Company (5.0/5, Feb 11, 2025): SD Solutions has provided recruitment services for a financial services company. They've helped the client establish their Tbilisi office by providing market entry planning, custom recruitment, and onboarding. [Read Full Review](https://clutch.co/go-to-review/sd-solutions/351210) ##### IT Services Experience SD Solutions has garnered positive feedback for its expertise in providing skilled IT developers, particularly in Ruby on Rails and React technologies. Clients commend their responsiveness, collaborative skills, and commitment to delivering high-quality work. The company effectively scales teams according to client needs, demonstrating flexibility in their outsourcing solutions. However, there are suggestions for improvement in client management processes and resource availability. Overall, SD Solutions is recommended for businesses seeking reliable IT services and dedicated personnel. - 1 review for it services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Remote Development Staffing for e-Commerce Startup (5.0/5, Aug 28, 2018): SD Solutions provides a team of 15 developers, designers, and QA specialists. They work on frontend and backend improvements, new features, back-office products, machine-learning technologies, and more. [Read Full Review](https://clutch.co/go-to-review/sd-solutions/115352) ##### Business services Experience SD Solutions demonstrates exceptional expertise in talent acquisition and HR management within the Business services industry. Clients highlight their ability to source high-quality candidates tailored to specific business needs, indicating a strong understanding of industry demands. The ongoing communication and responsiveness of their team are frequently praised, enhancing collaboration and project management. Overall, clients report significant satisfaction with the talent delivered, positioning SD Solutions as a highly reliable partner for businesses seeking proficient personnel. - 1 review for business services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - IT Hiring Services for AR/VR Startup (5.0/5, Apr 9, 2018): SD Solutions created a hiring process specific to company needs, and continues to scout, identify, and interview talented developers. [Read Full Review](https://clutch.co/go-to-review/sd-solutions/66736) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight SD Solutions' strong value for money, noting their competitive pricing and high-quality service. One client emphasized the 'good value for cost' in establishing an offshore branch, while another remarked on the 'best services' compared to competitors. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality, although some suggested improvements in client management and resource availability. [Read All Reviews](https://clutch.co/profile/sd-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### 2% of employees work in Medellín office Medellín, Colombia Cl 10 #32-115, El Poblado, Medellín 6 - 9 employees [See All Locations (6)](https://clutch.co/profile/sd-solutions#location) --- ### [Everscale Group](https://clutch.co/profile/everscale-group) #### 4.8 out of 5 star rating (11 reviews) - 50 - 249 employees - Monterrey, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Employer of Record (EOR) Services - 25% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 25% IT Staff Augmentation #### Company description Everscale Group is a professional services company specializing in nearshore operations, staff augmentation, and IT consulting, particularly in SAP and technology services. The company is highly praised for its efficiency and responsiveness, with clients frequently mentioning its ability to deliver on time and its strong alignment with company values. Across reviews, 100% of clients commend Everscale Group for its exceptional flexibility and client-focused service. [Visit Website](https://everscalegroup.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Well-organized projects Clients have praised Everscale Group for their well-organized project management and timely delivery. Notably, a Vice President from Dexian highlighted their ability to meet demands effectively, stating, 'They met our demands and our clients' demands. Very organized and helpful.' The overall sentiment reflects a strong appreciation for their structured approach and responsiveness, contributing to a successful partnership. - FAO, Employee Leasing & Recruitment for Consultancy (5.0/5, May 1, 2024): They met our demands and our clients' demands. Very organized and helpful. They worked as an extension of our own delivery engine. Great partner. [Read Full Review](https://clutch.co/go-to-review/everscale-group/285940) #### Reviewed 1 time in the past 6 months Recent reviews of Everscale Group reflect a high level of client satisfaction, particularly regarding their efficiency and expertise in establishing nearshore operations. Clients commend their quick setup process, achieving results in under two weeks, and their proactive communication style. One CEO highlighted their unique understanding of nearshore needs and praised the team's consistent delivery of value. Overall, sentiment is overwhelmingly positive, with no significant areas for improvement noted. - 1 of 1 reviews is 5 stars - $200,000 – $999,999 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/everscale-group?sort_by=date_desc&verified=true#reviews) #### Experience in 4 industries Everscale Group has garnered positive feedback across diverse industries, particularly in IT services, consulting, and business services. Clients commend their expertise in SAP-related projects, nearshore operations, and staffing solutions, highlighting strengths in responsiveness, project management, and a strong cultural fit. Overall sentiment indicates a high level of satisfaction, particularly in IT and consulting sectors, making Everscale Group a strong candidate for organizations seeking efficient staffing and operational support. [Read All Reviews](https://clutch.co/profile/everscale-group?verified=true#reviews) ##### Consulting Experience Everscale Group has received positive feedback from clients in the consulting industry, particularly for their expertise in staff augmentation and SAP implementation. Clients highlight their strong project management, timely deliverables, and ability to adapt to project needs. The company is praised for its customer-centric approach, providing good value for cost and contributing to increased revenue and customer satisfaction. Overall, Everscale Group is well-regarded as a reliable partner for consulting services. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Nearshore Services for IT Consulting Firm (5.0/5, Feb 20, 2024): An IT consulting firm has hired Everscale Group provide to provide resources to augment their internal development teams. These resources help the client complete SAP implementation projects. [Read Full Review](https://clutch.co/go-to-review/everscale-group/270169) ##### Information technology Experience Everscale Group has demonstrated strong expertise in the Information Technology sector, particularly in SAP projects. Clients appreciate their flexibility, promptness, and effective project management, as noted by a VP at Tachyon Technologies who highlighted their successful team assembly and timely project delivery. While they excel in their current offerings, expanding their technological capabilities could enhance their service range. Overall, their commitment to quality and problem resolution makes them a valuable partner for IT projects. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - IT Staff Augmentation for Global Consulting Company (5.0/5, Aug 22, 2024): Everscale Group provides staff augmentation for a global consulting company. The team has supported an SAP project for an end customer in South America, which has included SAP S/4HANA, SAP SD, and SAP MM work. [Read Full Review](https://clutch.co/go-to-review/everscale-group/309168) ##### IT Services Experience Everscale Group has received positive feedback from clients in the IT Services industry, particularly for their expertise in SAP, Salesforce, and project management. Clients appreciate their strong recruitment capabilities, consistent delivery of senior-level resources, and commitment to establishing collaborative relationships. The company is recognized for its exceptional team and project management, leading to successful project outcomes delivered on time and within budget. Overall, Everscale Group is well-regarded for its value and cultural alignment, making it a suitable partner for IT projects. - 1 review for it services industry - $200,000 – $999,999 avg. project cost - Recruiting & Project Mgmt for IT Staffing Company (4.5/5, Mar 13, 2024): Everscale Group was hired by an IT staffing company to supply them with senior-level SAP, Salesforce, and project management consultants to establish nearshore options for customers. [Read Full Review](https://clutch.co/go-to-review/everscale-group/275442) ##### Business services Experience Everscale Group has received positive feedback for their expertise in establishing nearshore operations, particularly in Mexico. Clients appreciate their efficient project management, quick communication, and alignment with company values. The ability to deliver comprehensive solutions in employee leasing and finance & accounting outsourcing demonstrates their strength in the Business Services industry. Overall, clients report a successful partnership, highlighting their unique understanding of nearshoring needs and consistent delivery of value. - 1 review for business services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - PEO, HR & Back-Office Outsourcing for IT Services Company (5.0/5, May 19, 2026): An IT services company has hired Everscale Group to set up their nearshore operations in Mexico. The team is responsible for employee leasing, recruiting, coordinating, and providing HR and backend support. [Read Full Review](https://clutch.co/go-to-review/everscale-group/458326) #### 4.7 out of 5.0 rating for cost What Clients Have Said Everscale Group is consistently praised for its competitive pricing and strong value for money. Clients highlighted that their pricing fit within budgets and offered good value for the quality of services provided. One client noted, 'Good value for cost,' while another emphasized, 'Everscale provided efficient services with a competitive pricing model.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their offerings, aligning with clients' expectations and project needs. [Read All Reviews](https://clutch.co/profile/everscale-group?verified=true#reviews) - $200,000 to $999,999 (3 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) --- ### [Deducto](https://clutch.co/profile/deducto) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Barranquilla, Colombia #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Customer Service Outsourcing #### Company description Deducto is a sales consulting company known for its adeptness in virtual selling environments. The company has received highly positive feedback, with 100% of reviewers highlighting its effective communication and persistent sales efforts. Deducto notably helped a client achieve over $2,000,000 in sales, demonstrating their competence and commitment to delivering results. [Visit Website](https://www.deductobpo.com/) #### Timely Client feedback indicates a highly positive sentiment regarding Deducto's timeliness. Notably, the SVP of Sales at GoodPop praised the company's on-time delivery and effective communication throughout the project. The client emphasized that Deducto's persistence and determination were crucial in achieving significant sales milestones, exceeding $2 million. Overall, the feedback suggests that Deducto consistently meets deadlines while maintaining a strong collaborative relationship with clients. #### Experience in 1 industry Deducto has demonstrated strong capabilities in the Food & Beverage industry, particularly in facilitating sales strategies for products like frozen treats. Clients commend their ability to drive significant revenue, achieving over $2 million in sales. Their strengths lie in effective project management, open communication, and adaptability in virtual settings. The overall sentiment is highly positive, indicating Deducto is a strong fit for companies in this industry seeking results-driven partnerships. [Read All Reviews](https://clutch.co/profile/deducto?verified=true#reviews) ##### Food & Beverage Experience Deducto has demonstrated significant expertise in the Food & Beverage sector, particularly in facilitating successful sales strategies for frozen novelty products. With a proven track record of generating over $2 million in sales, clients praise their strong communication, timely delivery, and alignment with company values. Their ability to adapt to virtual environments while maintaining composure under pressure further highlights their strengths. Overall, Deducto is well-suited for businesses in the Food & Beverage industry seeking effective sales solutions. - 1 review for food & beverage industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Sales for Novelty Treats Company (5.0/5, May 9, 2025): Deducto provided sales outsourcing services for a frozen novelty treats company. The team called individual stores to sell freezer pop pallets and gained interest from stores to ship the clients' products. [Read Full Review](https://clutch.co/go-to-review/deducto/373148) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have indicated that the company's pricing is competitive and aligns well with their budgets, highlighting it as a key factor in their selection. One client remarked on Deducto's 'good value for cost' and praised their cultural fit. The overall sentiment suggests that clients perceive Deducto as delivering strong value relative to their investment, with successful outcomes justifying their expenses. [Read All Reviews](https://clutch.co/profile/deducto?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [CIENCE Technologies](https://clutch.co/profile/cience-technologies) #### 4.2 out of 5 star rating (142 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Guadalajara, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Advertising - 40% Call Center Services - 10% Email Marketing - 30% Sales Outsourcing - 10% Direct Marketing #### Company description CIENCE Technologies is a lead generation company that offers services to assist businesses in acquiring potential clients. However, the overall feedback from their reviews on Clutch.co is predominantly negative, with nearly 90% of the reviews expressing dissatisfaction. Common issues highlighted include failure to deliver promised leads, poor project management, and unreliable technology. Some clients reported fabricated leads, leading to legal disputes, while others acknowledged responsiveness but cited insufficient results. [Visit Website](https://www.cience.com/?utm_source=clutch&utm_medium=referral) #### Professional CIENCE Technologies consistently receives high praise for their professionalism across multiple client reviews. Clients commend their organized project management, effective communication, and commitment to delivering quality results. For instance, one client noted their 'great system' and 'well-organized' approach, while another highlighted their 'excellent' responsiveness and flexibility. Overall, the sentiment reflects a strong appreciation for the team's professionalism, with clients feeling confident in their capabilities and performance throughout engagements. - Product Viability Research for Software Development Firm (5.0/5, May 12, 2022): CIENCE had a system, and that system worked. We were attracted to it from the beginning, though it didn’t work for our product. Apart from that, everyone from CIENCE was professional. We never had any concerns about their performance — we could see this in the metrics and the responses during the meetings we held. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/18919) - Lead Generation for Tourism Experience Management Platform (4.5/5, May 9, 2022): What really stands out about CIENCE is their responsiveness and flexibility to our needs. They always reply quickly and comprehensively, and they’ve maintained that despite difficult real-world conditions. CIENCE has been very professional overall, but it is still an open question if they will be able to provide what we need. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/18417) - Lead Generation Services for Boutique Analytics Firm (5.0/5, Feb 18, 2022): They were extremely efficient and organized, and their whole onboarding process was seamless. Everyone on their team was very professional and receptive to feedback. We had a few kinks during onboarding, but that’s normal for new vendor-client relationships. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/1047) - Lead Generation Services for Medical Company (4.5/5, Aug 30, 2021): They were professional and were quick to respond. We communicated using mail and Slack, and we had biweekly Zoom calls. They delivered what they promised. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/120213) - Digital Marketing, Research & Design for Internet Provider (5.0/5, Jun 15, 2021): CIENCE Technologies’ communication skills were spot-on throughout the partnership — we definitely got what we paid for in that aspect. Their team managed to pool more resources and optimize the entire process to adapt to the geographic challenges they met. They did everything in their power to meet our expectations despite those hurdles, and we truly respected that level of professionalism. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/55032) #### 4.0 out of 5.0 rating for cost What Clients Have Said CIENCE Technologies receives mixed feedback regarding their cost and value for money. While some clients appreciate the affordability and the quality of leads generated, others express disappointment due to unmet expectations and ineffective services. One client stated, "Pricing fit our budget," while another lamented, "They delivered zero demos" despite significant investment. Overall, sentiment varies, with some clients noting good value for their investment, while others feel the service did not justify the cost, highlighting inconsistency in lead quality and communication. [Read All Reviews](https://clutch.co/profile/cience-technologies?verified=true#reviews) - $10,000 to $49,000 (78 reviews) - $50,000 to $199,999 (16 reviews) - Less than $10,000 (9 reviews) - $200,000 to $999,999 (2 reviews) #### Very responsive CIENCE Technologies is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 33% of employees work in Guadalajara office Guadalajara, Mexico Av Adolfo López Mateos Nte 95 1001 - 2000 employees [See All Locations (3)](https://clutch.co/profile/cience-technologies#location) --- ### [Ubiminds](https://clutch.co/profile/ubiminds) #### 4.9 out of 5 star rating (9 reviews) - $100,000+ minimum project size - $50 - $99 average hourly rate - 50 - 249 employees - Florianopolis, Brazil #### Services Provided - Allocation of Expertise by Percentage - 15% AI Consulting - 10% Custom Software Development - 15% AI Development - 10% Back Office Outsourcing - 10% HR Consulting - 40% IT Staff Augmentation #### Company description Ubiminds is a talent-sourcing and staffing solutions company, primarily recruiting skilled professionals in areas such as cloud security, software development, data engineering, and project management. Across multiple reviews, clients praised Ubiminds for their efficiency, responsiveness, and ability to find candidates that align well with both technical and cultural requirements. Approximately 90% of reviews highlighted their exceptional project management and communication, with around 85% noting the high quality of candidates provided. No negative feedback was reported, indicating a strong customer satisfaction rate. Overall, Ubiminds is recognized for their collaborative approach and commitment to client success. [Visit Website](https://ubiminds.com/?utm_source=clutch&utm_medium=clutch%20profile&utm_campaign=clutch%20profile&utm_term=website) #### Proactive Ubiminds demonstrates a proactive approach in their engagement with clients, as highlighted by their frequent communication and collaboration. One client noted the efficiency of their recruitment process, stating they found high-caliber candidates quickly and maintained structured weekly reports. Additionally, the client's VP of engineering praised their responsiveness, mentioning that they felt like partners rather than just a vendor. However, the client suggested that Ubiminds should enhance their proactive measures regarding contract terms to better align with larger companies. - Staffing Services for Tech Company (5.0/5, Mar 12, 2021): We had also been going back and forth on a daily basis, which was super efficient because, with other vendors, you’d have to reach out first to know what’s going on. They were incredibly helpful. Ubiminds didn’t seem to have as much experience working in the environment of large companies. I think they should be more proactive in providing their own contract terms. They’re very flexible and will work with the terms of the company that’s hiring them, but I think they should work on this as they grow and mature. [Read Full Review](https://clutch.co/go-to-review/ubiminds/95670) #### Experience in 4 industries Ubiminds has demonstrated expertise across various industries, notably Education, Information Technology, and Financial Services. Clients praised their quality engineering and staffing solutions, highlighting strengths in responsiveness, cultural alignment, and collaborative team integration. Overall, feedback reflects a positive sentiment, especially in the education sector for their ability to embed talent effectively, while IT clients appreciate their agility in sourcing high-caliber candidates. Financial services engagements underscore Ubiminds' capability to deliver specialized skills promptly. This adaptability makes them a suitable partner for companies seeking skilled personnel in dynamic environments. [Read All Reviews](https://clutch.co/profile/ubiminds?verified=true#reviews) ##### Financial services Experience Ubiminds demonstrates strong expertise in financial services, particularly in providing technological solutions for lending businesses. Clients emphasize their technical maturity, quality of code, and engagement throughout project management. Their flexibility and collaborative approach facilitate effective team integration. Overall sentiment is positive, with notable confidence in their ability to align solutions with client needs, making them a suitable partner for financial service providers seeking reliable development support. - 1 review for financial services industry - $10,000 – $49,000 avg. project cost - Dev Outsourcing for Financial Services Company (4.0/5, Sep 16, 2020): Ubiminds is responsible for providing a financial services platform with front- and backend development work using PHP, React, and Ruby on Rails. They involve the internal team is the developer hiring process. [Read Full Review](https://clutch.co/go-to-review/ubiminds/64740) ##### Information technology Experience Ubiminds has garnered positive feedback in the Information Technology industry for their effective talent sourcing and collaborative approach. Clients commend their ability to deliver high-quality candidates swiftly, demonstrating expertise in staffing for technical roles. The company's focus on cultural fit and partnership over mere transactional relationships sets them apart. Overall, clients express satisfaction with Ubiminds' responsiveness and project management, suggesting they are a strong fit for businesses seeking dedicated engineering talent. - 3 reviews for information technology industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Recruitment Svcs & Engr Staff Augmentation for IT Firm (5.0/5, Jan 28, 2021): Ubiminds provides recruitment services for an IT company. They look for qualified engineers and pre-screens them for the client. The staff that undergoes onboarding augments the company's engineering team.  [Read Full Review](https://clutch.co/go-to-review/ubiminds/49301) - Staffing Services for Tech Company (5.0/5, Mar 12, 2021): Ubiminds provided staffing services for a tech company. The team handled recruitment, sourcing, and interviews to produce a pool of highly skilled software product development engineers. [Read Full Review](https://clutch.co/go-to-review/ubiminds/95670) - IT Staff Augmentation for IT Company (5.0/5, Nov 1, 2023): Ubiminds provided IT staff augmentation services for an IT company. They sourced two consultants in cloud security, DevOps, and customer success to staff the client's team. [Read Full Review](https://clutch.co/go-to-review/ubiminds/246271) ##### Education Experience Ubiminds has received positive feedback from clients in the Education industry, particularly for their expertise in engineering and staffing tailored to educational technology needs. Clients commend their ability to provide high-quality, culturally-aligned talent that enhances project outcomes. The strength of Ubiminds lies in fostering long-term relationships and integrating their resources into existing teams, ultimately contributing to improved performance and team retention. Their collaborative approach and commitment to client missions indicate a strong fit for organizations seeking dedicated educational technology support. - 2 reviews for education industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Recruiting/Remote Team for Educational Tech Company (5.0/5, Aug 12, 2020): Ubiminds is providing staff recruitment for the engineers of an education technology company. Their team takes local hiring practices into account and vets candidates before setting up interviews. [Read Full Review](https://clutch.co/go-to-review/ubiminds/37304) - Staff Augmentation for Education Technology Company (5.0/5, Jun 20, 2023): Ubiminds provides engineering and software development support for an education technology company. This involves developing data pipelines and providing front- and backend development support. [Read Full Review](https://clutch.co/go-to-review/ubiminds/210262) ##### Software Experience Ubiminds has received positive feedback in the Software industry for its effective staffing solutions, particularly in mobile engineering and blockchain applications. Clients commend their responsiveness, strong communication, and ability to adjust candidate selections based on feedback. They have successfully filled critical roles, enhancing team operations and leadership. Overall, Ubiminds is viewed as a reliable partner, capable of meeting diverse technical needs, making them a strong fit for businesses seeking talent in software development. - 2 reviews for software industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Mobile Engineering Staff Augmentation for App Dev Company (5.0/5, Jul 27, 2021): Ubiminds has provided recruitment services for a mobile app development company. They’ve provided the company with a head of mobile engineering and two additional developers for iOS and Android.  [Read Full Review](https://clutch.co/go-to-review/ubiminds/92176) - Staffing Services for Software Development Company (5.0/5, Sep 29, 2022): Ubiminds provides nearshore staffing services to a development company. They help find, screen, and interview candidates, and they also support them with additional education and training. [Read Full Review](https://clutch.co/go-to-review/ubiminds/160368) ##### Other Industry Experience Ubiminds has received positive feedback from clients in the Other Industry, particularly for their expertise in HR recruitment and staff augmentation. Their ability to understand client needs and provide high-quality candidates has significantly improved retention rates. Clients commend their effective project management and communication skills, which streamline the hiring process. Overall, Ubiminds is viewed as a strong partner for businesses seeking reliable staffing solutions that align with both technical and cultural requirements. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - HR & Staff Augmentation for Outdoors Services Provider (5.0/5, Mar 18, 2022): An outdoors service provider engaged with Ubiminds for their staff augmentation services. Their process includes pre-screening before sending the candidate to the client for further evaluations. [Read Full Review](https://clutch.co/go-to-review/ubiminds/2039) #### 4.4 out of 5.0 rating for cost What Clients Have Said Ubiminds has received favorable feedback regarding its cost and value for money. Clients have noted that their pricing is competitive, with one client mentioning that Ubiminds offers good value for cost and aligns with their budget. Another client emphasized the quick and efficient recruitment process, stating that Ubiminds helped them identify candidates much faster than they could internally. Overall, the sentiment indicates that Ubiminds provides quality staffing solutions at a reasonable price. [Read All Reviews](https://clutch.co/profile/ubiminds?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (2 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (8 projects) [View Reviews](https://clutch.co/profile/ubiminds?verified=true#reviews) --- ### [Mutare](https://clutch.co/profile/mutare) #### 5 out of 5 star rating (4 reviews) - $1,000+ minimum project size - 2 - 9 employees - San José, Costa Rica #### Services Provided - Allocation of Expertise by Percentage - 5% Content Marketing - 30% Conversion Optimization - 10% Digital Strategy - 20% Email Marketing - 25% Sales Outsourcing - 10% Social Media Marketing #### Company description Mutare is a digital marketing company specializing in LinkedIn outreach and lead generation services. The company receives overwhelmingly positive feedback, with over 90% of reviewers praising their commitment, deadline adherence, and effective communication. Clients highlight Mutare's creativity and dedication, although some suggest expanding beyond LinkedIn to reach specialized audiences. [Visit Website](https://www.mutare.io/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Helpful Overall, client feedback on Mutare highlights a highly positive sentiment regarding their helpfulness and transparency. One client noted that Mutare's team 'works fantastic' and is 'very transparent and helpful.' Additionally, the client was impressed by the company's commitment to quality and the speed of execution. Despite some challenges in lead generation due to market conditions, the partnership was described as great, indicating strong client satisfaction with the collaboration. - Sales Outsourcing & Lead Generation for Talent-Sourcing Co (5.0/5, May 17, 2024): They work fantastic, very transparent and helpful. I'm impressed by the image and effort to make sure everything is perfect, and the speed at which they try to execute. The market has been a bit slow. Therefore the number of leads has not been what any of us expected. [Read Full Review](https://clutch.co/go-to-review/mutare/289464) #### 4.9 out of 5.0 rating for cost What Clients Have Said Client feedback indicates that Mutare offers competitive pricing and delivers good value for money. One client noted that they chose Mutare primarily due to their pricing alignment with their budget and perceived value. Another client emphasized the company's ability to meet deadlines while remaining transparent and helpful throughout the project. Overall, clients express satisfaction with the cost-effectiveness of Mutare's services, highlighting successful outcomes relative to their investment. [Read All Reviews](https://clutch.co/profile/mutare?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 4 cities - Miami, Florida (1 projects) - Dallas, Texas (1 projects) - New York City, New York (1 projects) - Los Angeles, California (1 projects) [View Reviews](https://clutch.co/profile/mutare?verified=true#reviews) #### 33% of employees work in San José office San José, Costa Rica 104 2 - 5 employees +50683419190 [See All Locations (3)](https://clutch.co/profile/mutare#location) --- ### [Parrolabs](https://clutch.co/profile/parrolabs) #### 5 out of 5 star rating (13 reviews) - $10,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Medellín, Colombia #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 15% HR Outsourcing - 10% Marketing Strategy - 20% Recruitment Process Outsourcing - 15% Sales Outsourcing - 20% IT Staff Augmentation - 10% Web Design #### Company description Parrolabs is a versatile development company offering services such as web and app development, social media management, and SEO optimization. Reviews indicate strong client satisfaction, with 100% of reviewers praising their collaboration, responsiveness, and technical expertise. Clients appreciate Parrolabs' extension-like integration with their teams and their commitment to delivering high-quality, innovative solutions. The company is noted for its proactive approach and ability to adapt to client needs. [Visit Website](http://www.parrolabs.com/?utm_source=clutch.co&utm_medium=referral) #### Collaborative Parrolabs has received positive feedback regarding their collaborative approach. Clients noted their proactive and transparent communication, particularly highlighting the use of tools like Slack and Jira to enhance project management. One client emphasized the company's openness to suggestions and adaptability, stating, "Their client-centric, highly collaborative approach sets them apart." Overall, the sentiment reflects a strong appreciation for Parrolabs' willingness to engage closely with clients, ensuring effective collaboration throughout the project lifecycle. - New Website Dev for Branding Agency (5.0/5, Dec 13, 2022): Collaborative, proactive and transparent. They used Slack to help ensure that communications were always seamless and documented. [Read Full Review](https://clutch.co/go-to-review/parrolabs/171817) - Coding & Configuration for BigCommerce Platform (5.0/5, Mar 6, 2019): Their client-centric, highly collaborative approach sets them apart. Where other tech companies can be less humble in problem-solving scenarios, Parrolabs is much more collaborative and receptive to client feedback. [Read Full Review](https://clutch.co/go-to-review/parrolabs/69570) #### Experience in 7 industries Parrolabs has demonstrated expertise across diverse industries, including Education, Retail, Information Technology, Advertising & Marketing, Media, and Business Services. Feedback highlights their strengths in collaborative project management, technical proficiency—especially in Ruby on Rails and web development—and responsiveness, fostering long-term partnerships. Clients in Education noted enhanced website functionalities, while those in Retail and Advertising praised their impactful SEO strategies. Overall, sentiment reflects high satisfaction, particularly in sectors requiring innovative tech solutions and consistent support. [Read All Reviews](https://clutch.co/profile/parrolabs?verified=true#reviews) ##### Media Experience Parrolabs has demonstrated exceptional expertise in the Media industry, particularly in enhancing website performance for news media companies. Clients have praised their ability to refactor code effectively, resulting in improved loading speeds and functionality. Their understanding of current technologies and project management skills foster timely communication and responsiveness. Overall, clients express high satisfaction, making Parrolabs a strong candidate for businesses seeking reliable development solutions in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - React Web Development for News Media Company (5.0/5, Feb 19, 2019): Helping correct the code delivered by a previous vendor, Parrolabs oversaw the complete code refactoring for a React website. [Read Full Review](https://clutch.co/go-to-review/parrolabs/61507) ##### Software Experience Parrolabs demonstrates significant expertise in software development, particularly in long-term feature development for SaaS products. Clients appreciate their strong cultural fit, value for cost, and ability to integrate seamlessly with internal teams. Feedback highlights their proactive problem-solving and responsiveness, showcasing their commitment to client needs. Overall, Parrolabs is seen as a reliable partner capable of delivering quality results in the software industry. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Software Development Staff Augmentation for Shelter Mgmt Co (5.0/5, May 21, 2024): Parrolabs has augmented the staff of a software company to develop and maintain their apps. The team has collaborated to build the apps' key components, implement new features into a SaaS product, and fix bugs. [Read Full Review](https://clutch.co/go-to-review/parrolabs/290026) ##### Advertising & marketing Experience Parrolabs has garnered positive feedback in the Advertising and Marketing industry, showcasing their expertise in website development and project management. Clients commend their collaborative approach, proactive communication, and commitment to delivering high-quality results. Notably, their team, including senior leadership involvement, demonstrates strong technical skills and adaptability. Overall, Parrolabs is well-regarded for their ability to meet client needs and enhance business outcomes, making them a suitable partner for organizations seeking innovative marketing solutions. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - MVP Development for Email Marketing Company (5.0/5, Nov 14, 2017): Developers from Parrolabs joined an internal team to finish an email marketing platform MVP for launch. [Read Full Review](https://clutch.co/go-to-review/parrolabs/28524) - New Website Dev for Branding Agency (5.0/5, Dec 13, 2022): Parrolabs developed and designed a website for a third-party client. From kick-off to site design and architecture, the team collaborated to make sure the company is using the latest technology. [Read Full Review](https://clutch.co/go-to-review/parrolabs/171817) ##### Nonprofit Experience Parrolabs has garnered positive feedback from nonprofit clients, particularly for their effective management of social media campaigns. Notably, the CEO’s international experience and the team's responsiveness were highlighted as strengths. Clients appreciated their strategic planning and alignment with organizational goals. Overall, Parrolabs is seen as a capable partner with expertise in the nonprofit sector, making them a suitable choice for organizations seeking impactful digital marketing solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Unknown avg. project cost - Social Media Marketing Campaign Management for Nonprofit (5.0/5, Nov 12, 2022): Parrolabs managed a technology nonprofit's social media campaign during the COVID-19 pandemic. They created detailed posting timelines and a strategy that aligned with the organization's marketing campaign.  [Read Full Review](https://clutch.co/go-to-review/parrolabs/166679) ##### Information technology Experience Parrolabs has garnered positive feedback in the Information Technology sector, particularly for their expertise in web development and Ruby programming. Clients commend their proactive communication, user-friendly designs, and thorough understanding of business needs, leading to successful project outcomes. Their strong emphasis on candidate quality in software engineering underscores their impact in recruitment solutions. Overall, Parrolabs is well-regarded for their dedicated service and technical proficiency, making them a reliable choice for IT projects. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Web Redevelopment for Physical Therapy Courses Company (5.0/5, Feb 28, 2018): Parrolabs provides website redevelopment to improve usability and traffic. The solution involves combining multiple websites, incorporating user tests for data analysis, and adding online payment processes. [Read Full Review](https://clutch.co/go-to-review/parrolabs/55023) - Ruby on Rails Dev for Tech Advisory (5.0/5, Jan 7, 2020): Parrolabs augmented development for a third-party client of a global software engineering recruitment agency. Assigning one developer, they provided supplemental resources with experience in Ruby on Rails.   [Read Full Review](https://clutch.co/go-to-review/parrolabs/113553) ##### IT Services Experience Parrolabs has received positive feedback in the IT Services industry for their expertise in development support, particularly in e-commerce and mobile applications. Clients highlight their professionalism, responsiveness, and collaborative approach, emphasizing a strong partnership and adaptability to project needs. The ongoing engagements and satisfaction with project outcomes indicate their ability to enhance efficiencies for clients. Overall, Parrolabs is well-regarded for their client-centric mindset and flexibility, making them a promising choice for businesses in need of IT services. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Coding & Configuration for BigCommerce Platform (5.0/5, Mar 6, 2019): Parrolabs provides development support on various projects as needed, which has included building out an e-commerce platform and mobile app. [Read Full Review](https://clutch.co/go-to-review/parrolabs/69570) ##### Retail Experience Parrolabs has demonstrated strong expertise in the Retail industry, particularly in enhancing SEO and optimizing websites for e-commerce. Clients have praised their ability to effectively manage transitions, as seen in a successful domain change that minimized sales impact and even resulted in a notable sales increase post-optimization. Their project management practices, including regular communication and adaptability to client needs, have been highlighted as key strengths. Overall, Parrolabs is seen as a reliable partner capable of driving growth for retail businesses. - 2 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Frontend Web Redevelopment for Floral Design Company (5.0/5, Feb 4, 2020): Parrolabs supported a React frontend redevelopment for a Canadian flower company. Starting with a Drupal site, they decoupled the platform to enhance the site’s SEO score. They produced a workable solution. [Read Full Review](https://clutch.co/go-to-review/parrolabs/132341) - Web Dev and SEO for Online Knives Retailer (5.0/5, Oct 13, 2017): Within 6 months, Parrolabs transitioned the company's site to a new domain while ensuring minimal impact. They helped restructure the pages and optimize them for SEO and also contributed to an internal CMS, using PHP and JavaScript. [Read Full Review](https://clutch.co/go-to-review/parrolabs/141438) ##### Education Experience Parrolabs has received positive feedback from clients in the Education industry, particularly for their expertise in maintaining and upgrading web platforms. Their work has significantly improved performance and user experience for organizations like the World Bible School and World English Institute. Clients commend their attention to detail, responsiveness, and commitment to understanding project goals. Overall, Parrolabs is recognized as a reliable partner capable of delivering high-quality solutions tailored to the unique needs of educational organizations. - 2 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Website Rebuild & Ongoing Dev for Language Learning Co (5.0/5, Sep 22, 2020): Parrolabs redeveloped a website for a language learning organization. The team not only built additional features but also advanced existing functions using Ruby on Rails. They also migrated the site to DOT4. [Read Full Review](https://clutch.co/go-to-review/parrolabs/69032) - Web & App Development for Bible Study Resource Provider (5.0/5, Jan 29, 2020): Parrolabs performed website maintenance for a bible school, migrating their correspondence service to AWS and improving legacy coding issues in the backend. They're also currently building a mobile app. [Read Full Review](https://clutch.co/go-to-review/parrolabs/128480) ##### Business services Experience Parrolabs has demonstrated expertise in business development solutions, particularly in e-commerce applications. Clients appreciate their availability and collaborative approach, which effectively addresses project needs. While there were some challenges with project scope management, the overall sentiment reflects satisfaction with the completed products and adherence to budget. Their competitive pricing and strong client recommendations position them as a viable option for businesses in need of development support within the Business services industry. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - e-Commerce Solution for Business Dev Advising Firm (5.0/5, Sep 20, 2017): Assigning four developers, Parrolabs built an e-commerce solution for a third party client using Ruby on Rails. They also assisted with user stories and with scaling down the vision to an MVP [Read Full Review](https://clutch.co/go-to-review/parrolabs/134670) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Parrolabs' competitive pricing and strong value for money. One client noted they chose Parrolabs for their 'good value for cost,' while another emphasized their competitive pricing compared to industry standards. Overall, clients express satisfaction with the quality of work relative to the investment, stating that Parrolabs delivers high-quality results and effectively meets project needs without exceeding budget expectations. [Read All Reviews](https://clutch.co/profile/parrolabs?verified=true#reviews) - $10,000 to $49,000 (5 reviews) - $50,000 to $199,999 (4 reviews) #### Completed projects in 4 countries - Canada (1 projects) - Colombia (1 projects) - Netherlands (1 projects) - United States (10 projects) [View Reviews](https://clutch.co/profile/parrolabs?verified=true#reviews) --- ### [Profitline Business Process Outsourcing](https://clutch.co/profile/profitline-business-process-outsourcing) #### 5 out of 5 star rating (3 reviews) - 50 - 249 employees - Bogotá, Colombia #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 45% Finance & Accounting Outsourcing (FAO) - 5% IT Managed Services #### Company description Profitline Business Process Outsourcing is a data-driven company specializing in logistics optimization, process automation, and financial management solutions. Across reviews, 100% of clients commend their structured project management and results-oriented approach, highlighting significant improvements in operational efficiency and cost control. Approximately 30% noted their strong technological focus, enhancing decision-making through centralized data and real-time analytics. [Visit Website](https://profitline.com.co/) #### Customized support Clients express high satisfaction with Profitline Business Process Outsourcing's customized support, noting their proactive and structured project management approach. One client highlighted the company's ability to provide tailored solutions that integrate logistics, technology, and analytics seamlessly. They appreciated Profitline's focus on understanding complex operational challenges and delivering practical, measurable results. Overall, feedback reflects a strong sentiment of trust and reliability, with no identified areas for improvement. - Logistics & Transportation Management for Oil & Gas Company (5.0/5, Dec 18, 2025): What stands out the most about working with Profitline Business Process Outsourcing is their ability to handle complex problems from start to finish. They don't fragment responsibility between operation, technology, and analysis. From the beginning, they have an integral vision. They understand our operation in detail and turn that complexity into clear, measurable, and controllable processes. Their practical approach is especially valuable. They don't propose theoretical solutions. Instead, they build tools and control mechanisms directly based on our operation's reality. They adjust these tools as our business requires. [Read Full Review](https://clutch.co/go-to-review/profitline-business-process-outsourcing/426503) #### Experience in 2 industries Profitline Business Process Outsourcing has demonstrated expertise across diverse industries, notably pharmaceuticals and energy. In the pharmaceutical sector, clients praised their ability to optimize financial processes, improve cash flow, and enhance operational efficiency through automation and centralized data management. Feedback from the energy industry highlighted their success in logistics and claims chain optimization, showcasing improved visibility, cost control, and decision-making capabilities. Overall, the sentiment is highly positive, indicating Profitline's strength in operational transformation and data-driven decision-making. [Read All Reviews](https://clutch.co/profile/profitline-business-process-outsourcing?verified=true#reviews) ##### Other industries Experience Clients in the Other industries sector highlight Profitline Business Process Outsourcing's strong expertise in process automation and data centralization, leading to enhanced operational efficiency and financial visibility. Feedback underscores their ability to significantly reduce Days Sales Outstanding (DSO) and improve cash flow management through actionable data insights. Overall sentiment reflects satisfaction with timely deliverables, structured project management, and a proactive approach, indicating that Profitline is well-equipped to deliver measurable results for businesses seeking optimized operational control and compliance. - 2 reviews for other industries industry - 2 reviews are 5 stars - Unknown avg. project cost - BI & Big Data Consulting & SI for Pharmaceutical Company (5.0/5, Dec 18, 2025): A pharmaceutical company hires Profitline Business Process Outsourcing to optimize and operate the client's revenue cycle. They also automate and digitalize the client's financial processes. [Read Full Review](https://clutch.co/go-to-review/profitline-business-process-outsourcing/426474) - Business Consulting for Pharmaceutical Company (5.0/5, Dec 18, 2025): Profitline Business Process Outsourcing has automated and digitized financial and operational processes for a pharmaceutical company. They've also handled reverse logistics and portfolio management. [Read Full Review](https://clutch.co/go-to-review/profitline-business-process-outsourcing/426495) ##### Energy & natural resources Experience Profitline Business Process Outsourcing has demonstrated expertise in the Energy & Natural Resources sector, particularly within the oil and gas industry. Clients have praised their ability to integrate logistics and technology, leading to significant enhancements in operational efficiency, cost control, and data-driven decision-making. Their solutions have resulted in measurable improvements, including reduced cycle times and increased SLA compliance. Overall, their disciplined project management and proactive execution make them a strong candidate for businesses seeking to optimize logistics and operational processes. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Logistics & Transportation Management for Oil & Gas Company (5.0/5, Dec 18, 2025): Profitline Business Process Outsourcing provides logistics and transportation management services for an oil and gas company. The team handles the client's TMS optimization and logistics control operations. [Read Full Review](https://clutch.co/go-to-review/profitline-business-process-outsourcing/426503) ##### Pharmaceuticals Experience Profitline Business Process Outsourcing is highly regarded by pharmaceutical clients for its expertise in automating financial processes and enhancing operational efficiency. Clients report significant improvements in cash flow management and DSO reduction, with measurable results driven by centralized data analytics and real-time dashboards. The company's strong technological focus and proactive project management have been instrumental in optimizing compliance and decision-making processes within the pharmaceuticals industry, making them a robust partner for businesses seeking operational excellence. - 2 reviews for pharmaceuticals industry - 2 reviews are 5 stars - Unknown avg. project cost - BI & Big Data Consulting & SI for Pharmaceutical Company (5.0/5, Dec 18, 2025): A pharmaceutical company hires Profitline Business Process Outsourcing to optimize and operate the client's revenue cycle. They also automate and digitalize the client's financial processes. [Read Full Review](https://clutch.co/go-to-review/profitline-business-process-outsourcing/426474) - Business Consulting for Pharmaceutical Company (5.0/5, Dec 18, 2025): Profitline Business Process Outsourcing has automated and digitized financial and operational processes for a pharmaceutical company. They've also handled reverse logistics and portfolio management. [Read Full Review](https://clutch.co/go-to-review/profitline-business-process-outsourcing/426495) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Profitline Business Process Outsourcing for delivering exceptional value for money. Feedback highlights that their services resulted in significant improvements in operational efficiency and cash flow management, with one client noting a DSO reduction of 10-18 days. Multiple reviews emphasize the company's ability to provide cost-effective solutions that integrate advanced technology and data analytics, thereby enhancing overall performance without compromising on quality or timeliness. [Read All Reviews](https://clutch.co/profile/profitline-business-process-outsourcing?verified=true#reviews) --- ### [Redial BPO Call Center](https://clutch.co/profile/redial-bpo-call-center) - $50,000+ minimum project size - 1,000 - 9,999 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 45% Call Center Services - 45% Customer Service Outsourcing - 5% Sales Outsourcing #### Company description Redial BPO Call Center is an answering service established in 2017. The agency offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.redialbpo.com) #### Very responsive Redial BPO Call Center is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 61% of employees work in Tijuana office Tijuana, Mexico Blvrd Gral Rodolfo Sánchez Taboada 1012, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C. 301 - 400 employees +18584657872 Tijuana, Mexico Av. Revolucion 993, Esq, Calle Salvador Díaz Mirón 4ta. Tijuana 301 - 400 employees +18584657872 [See All Locations (6)](https://clutch.co/profile/redial-bpo-call-center#location) --- ### [Red Design Systems - Design Solutions](https://clutch.co/profile/red-design-systems-design-solutions) #### 4.9 out of 5 star rating (8 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Bogotá, Colombia #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Financial Consulting - 20% Business Consulting - 30% Web Development #### Company description Red Design Systems - Design Solutions is a versatile agency offering services in custom software development, brand design, digital marketing, web development, animation, and customer support. With remarkable project management and a customer-focused approach, they excel in delivering efficient, tailored solutions. Notably, 100% of reviews highlight their excellent communication and client satisfaction, with no significant areas for improvement mentioned. [Visit Website](http://reddesignsystems.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Great team The overall sentiment regarding Red Design Systems' team is highly positive. Clients appreciate their flexibility and ability to allocate multiple skilled resources to meet diverse needs efficiently. One client noted, "The team approach allowed us to 'hire' several people for the equivalent of just a couple of full-time resources," highlighting their adaptability. Additionally, the prompt handling of customer support tickets and effective communication across time zones further underscores the team's professionalism and commitment to client satisfaction. - Customer Support & Design Services for Longboard Retailer (5.0/5, Feb 24, 2021): The team approach allowed us to 'hire' several people for the equivalent of just a couple of full-time resources. For example, they were able to allocate 3 part-time people for 1 resource. They also worked very closely with us to really understand how the business works and where they can help. [Read Full Review](https://clutch.co/go-to-review/red-design-systems-design-solutions/78964) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with Red Design Systems' cost and value for money, highlighting competitive pricing and excellent service quality. One client noted their proposal offered the 'best cost-benefit ratio,' while another emphasized their 'reasonable pricing' and 'excellent work at competitive prices.' Overall, the sentiment reflects that clients feel they receive substantial value for their investment, with many indicating plans for future collaborations. [Read All Reviews](https://clutch.co/profile/red-design-systems-design-solutions?verified=true#reviews) - Less than $10,000 (5 reviews) - $10,000 to $49,000 (3 reviews) #### Completed projects in 4 countries - Canada (1 projects) - Colombia (5 projects) - France (1 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/red-design-systems-design-solutions?verified=true#reviews) #### 50% of employees work in Bogotá office Bogotá, Colombia Carrera 68 No.75a 50 Piso 3  31 - 40 employees (+571) 344 14 61 [See All Locations (2)](https://clutch.co/profile/red-design-systems-design-solutions#location) --- ### [Talento](https://clutch.co/profile/talento) #### 5 out of 5 star rating (4 reviews) - $1,000+ minimum project size - 50 - 249 employees - Medellín, Colombia #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Employer of Record (EOR) Services - 20% Recruiting - 15% IT Staff Augmentation - 20% Staffing #### Company description Talento, an executive and talent staffing company, offers services such as recruitment and project management with a focus on delivering high-quality candidates and creative solutions. Approximately 100% of the reviews highlight their effective communication, responsiveness, and dedication to client satisfaction, while nearly 0% of reviewers noted any areas for improvement, underscoring their exceptional service and alignment with client values. [Visit Website](https://talento-io.com/) #### Great project management Clients consistently highlight Sworkz's excellent project management, noting their ability to meet deadlines and respond effectively to needs. One CEO remarked on the team's 'impeccable project management,' ensuring milestones were met with 'precision and efficiency.' Another client appreciated their 'quick and creative problem-solving' and timely communication, underscoring a commitment to high-quality results. Overall, feedback reflects a strong sentiment of satisfaction regarding project management capabilities. - Back Office Outsourcing for Logistics Company (5.0/5, Dec 12, 2024): Their project management is excellent, and so is their response time. They quickly and creatively solve problems for transportation partners. [Read Full Review](https://clutch.co/go-to-review/talento/337210) - Branding, Web Dev & Marketing for EV Charge Point Operator (5.0/5, Jul 17, 2024): The Sworkz team demonstrated impeccable project management throughout our collaboration, ensuring every milestone was met with precision and efficiency. Their team's proactive approach kept us informed at every turn. They were consistently responsive to our inquiries and quick to address any adjustments needed, which streamlined the entire process and minimized potential delays. [Read Full Review](https://clutch.co/go-to-review/talento/301195) #### Experience in 3 industries Talento has demonstrated significant expertise in the Logistics & Supply Chain and Consumer Products industries. Clients praised their responsiveness, project management, and ability to provide tailored solutions that meet operational goals and enhance team dynamics. The overall sentiment across these industries is highly positive, highlighting Talento's strengths in talent acquisition and branding/design, making them a strong candidate for companies seeking reliable partners in logistics and consumer services. [Read All Reviews](https://clutch.co/profile/talento?verified=true#reviews) ##### Logistics & Supply Chain Experience Talento has received positive feedback from clients in the Logistics & Supply Chain industry, highlighting their expertise in sourcing top talent and improving organizational efficiency. Clients noted the responsiveness and quality of service from Talento, attributing successful placements and a strong partnership to the company's understanding of specific needs. Their ability to enhance team dynamics and reduce turnover has positioned Talento as a valuable ally for businesses seeking reliable staffing solutions in this sector. - 2 reviews for logistics & supply chain industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Recruitment Services for Logistics Broker (5.0/5, Jul 15, 2024): Talento (formerly Sworkz) has helped a logistics broker find top talent for various positions. The team has provided candidates for the client’s sales, track and trace, marketing, design, HR, collections, and safety departments. [Read Full Review](https://clutch.co/go-to-review/talento/300656) - Recruiting Services for Logistics Company (5.0/5, Dec 17, 2024): Talento (formerly Sworkz) provided recruitment services for a logistics company. The team was tasked with finding an executive assistant for the client and sourcing, cross-checking, and scheduling meetings with candidates. [Read Full Review](https://clutch.co/go-to-review/talento/338225) ##### Supply Chain, Logistics, and Transport Experience Reviews highlight Talento's strong expertise in the Supply Chain, Logistics, and Transport industry. Clients appreciate their ability to source skilled logistics personnel, align with operational goals, and deliver high customer satisfaction. Noteworthy strengths include their excellent project management, responsiveness, and innovative problem-solving capabilities. Overall sentiment reflects a positive experience, making Talento a potentially valuable partner for businesses seeking effective logistics solutions. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Logistics Company (5.0/5, Dec 12, 2024): Talento (formerly Sworkz) provides back office outsourcing for a logistics company. The team is responsible for identifying, recruiting, and onboarding trained logistics staff for the client. [Read Full Review](https://clutch.co/go-to-review/talento/337210) ##### Consumer products & services Experience Talento has received positive feedback from clients in the Consumer products & services industry, highlighting their expertise in branding, design, and web development. Customers commend Talento for their strong project management, creativity, and responsiveness, which fostered a productive collaboration. Clients appreciate the company's commitment to delivering high-quality results on time and their personalized approach, suggesting they are a strong fit for businesses seeking innovative and reliable partners in the industry. - 1 review for consumer products & services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Branding, Web Dev & Marketing for EV Charge Point Operator (5.0/5, Jul 17, 2024): Talento (formerly Sworkz) was hired by an EV charge point operator to design their branding, including a logo and color scheme. The team also managed the client's marketing collateral, as well as web development and design. [Read Full Review](https://clutch.co/go-to-review/talento/301195) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Sworkz's competitive pricing and strong value for money, noting that their services fit within budget constraints while delivering excellent results. For instance, one client emphasized that Sworkz provided 'good value for cost' and helped reduce employment expenses, while another appreciated their 'personalized attention' and commitment to project success. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sworkz's offerings, reinforcing their reputation as a reliable partner. [Read All Reviews](https://clutch.co/profile/talento?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) #### Completed projects in 4 cities - Boca Raton, Florida (1 projects) - Miami, Florida (1 projects) - Atlanta, Georgia (1 projects) - Austin, Texas (1 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) [View Reviews](https://clutch.co/profile/talento?verified=true#reviews) --- ### [Hounders](https://clutch.co/profile/hounders) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Porto Alegre, Brazil #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 10% Email Marketing - 10% Business Consulting - 10% Market Research - 10% Marketing Strategy - 30% Sales Outsourcing #### Company description Hounders is a lead generation and sales consulting company specializing in outbound email-based strategies. They effectively doubled the number of qualified leads for a SaaS CRM client in Brazil, with 100% of the feedback being positive. The client appreciated Hounders' strategic approach and effective communication, highlighting their potential for further expansion into multi-channel lead generation. [Visit Website](https://hounders.co/) #### Experience in 1 industry Hounders has demonstrated expertise in the Software industry, particularly in SaaS CRM for retail. Clients appreciate their effective outbound lead generation strategies and sales consulting, resulting in significant growth in qualified leads. Overall sentiment reflects strong satisfaction with their collaborative approach and impactful results, positioning Hounders as a suitable partner for businesses seeking to enhance sales strategies in the tech sector. [Read All Reviews](https://clutch.co/profile/hounders?verified=true#reviews) ##### Software Experience Hounders has demonstrated notable expertise in enhancing sales strategies for software companies, particularly in lead generation. Clients have reported significant improvements, such as doubling qualified leads amidst challenging circumstances. The agency's proactive approach, including personalized consultations and effective communication, has been praised. Overall, Hounders is recognized for its impactful contributions to client growth in the software industry, making it a strong candidate for businesses seeking to optimize their sales processes. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation for CRM SaaS Company (5.0/5, Aug 30, 2021): Hounders is the lead generation partner of a CRM SaaS company. They studied the client’s target market and sales processes, and they implemented a new customer acquisition strategy through email and phone.  [Read Full Review](https://clutch.co/go-to-review/hounders/120493) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Hounders' pricing and value for money, noting a significant increase in qualified leads as a result of their services. One CEO highlighted the effectiveness of Hounders' outbound lead generation strategy, stating it doubled their qualified leads despite pandemic challenges. The initial no-cost analysis provided by Hounders was also appreciated, as it led to a successful partnership. Overall, the sentiment reflects a strong perception of value relative to the costs incurred. [Read All Reviews](https://clutch.co/profile/hounders?verified=true#reviews) - Less than $10,000 (1 reviews) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. 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