# Top BPO Companies in Kentucky Recommended BPO companies in Kentucky include Helpware CX, Pomeroy, GlowTouch LLC, Call Center Systems, Answer One, USMedBill, BroadData Conferencing, Streamline Billing Group, BNS solutions, Greentech United. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top BPO Companies in Kentucky Ratings Updated: Jul 15, 2026 ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a customer experience and support service provider praised for its efficiency and adaptability in various industries such as telecommunications, cybersecurity, and healthcare marketing. Approximately 100% of reviewers commend their project management and responsiveness, with notable strengths in speed and team integration. Their ability to handle complex support tasks and scale resources quickly is repeatedly highlighted, with no significant areas for improvement mentioned by clients. [Visit Website](https://helpware.com/cx/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-kentucky) #### Reasonable pricing Clients have consistently praised Helpware for their reasonable pricing, noting it as a significant factor in their decision to partner with the company. One client highlighted that Helpware offers competitive rates, stating, "the value we get for our money is off the charts." Another client emphasized their satisfaction with Helpware's pricing, remarking that their rates are very reasonable. Overall, the sentiment regarding pricing is overwhelmingly positive, with clients appreciating the affordability relative to the quality of service provided. - Call Center Services for Professional Services Company (5.0/5, Sep 24, 2020): To me, I really appreciated that I can scale my business with Helpware. On top of that, they were affordable and were competitive when it came to cost. The value we get for our money is off the charts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/71254) - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): They're always there for us. They take on tasks that might be mundane, but they execute well and never complain. Also, their rates are very reasonable. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) #### Experience in 13 industries Helpware CX has garnered positive feedback across various industries, including Telecommunications, Information Technology, eCommerce, and Healthcare. Clients praised their project management, communication, and ability to adapt to specific needs, leading to increased efficiency and customer satisfaction. Particularly in IT and Healthcare, Helpware's expertise in training and support was highlighted as a strength. Overall sentiment reflects a strong alignment with clients' values and objectives, making Helpware a suitable choice for companies seeking customer support and operational enhancements. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) ##### Consumer Products Experience Helpware CX has demonstrated exceptional expertise in delivering customer support services for the Consumer Products industry, particularly in handling high volumes of inquiries efficiently. Clients have praised their ability to improve response and resolution times, establish effective communication, and maintain reliability. Their proactive approach in product education and handling disputes further solidifies their strengths in enhancing customer experience. Overall, Helpware's attentive and dedicated service makes them a strong candidate for businesses seeking robust customer support solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Team for Lifestyle Brand (5.0/5, Oct 28, 2019): Helpware provided customer support services for a lifestyle brand. This included responding to inquiries regarding order status, conducting refunds and exchanges, answering incoming calls, and more. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/74209) ##### Healthcare Experience Helpware demonstrates robust expertise in the Healthcare sector, particularly in enhancing customer experience for SMBs. Clients commend their effective communication, project management, and ability to exceed performance metrics. Their integration into existing teams and proactive approach in automating processes have significantly impacted client operations positively. Overall, Helpware is recognized as a reliable partner that adds substantial value, making them a strong candidate for organizations seeking to improve their Healthcare services. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO for Meditation App Business (5.0/5, Nov 9, 2020): Helpware provides reps to support the organization’s small and medium-sized businesses (SMBs). Their work has involved automating and documenting onboarding processes. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109848) ##### Information technology Experience Helpware has garnered positive feedback in the Information Technology sector, particularly for its expertise in managed services and image annotation. Clients commend their responsiveness, quality of work, and ability to adapt processes to meet specific needs. Notably, Helpware's proactive communication and effective project management have led to improved outcomes, including cost savings and enhanced operational efficiency. The overall sentiment indicates that Helpware is a reliable partner for businesses seeking to optimize their IT capabilities. - 2 reviews for information technology industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Image Annotation for Computer Vision Software (5.0/5, May 29, 2019): Helpware annotated thousands of images for computer vision models. They adjusted their internal tools to match the specified business process and did QA. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109902) - Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) ##### Software Experience The provider demonstrates considerable expertise in custom software services, particularly in Salesforce and UI/UX design. Clients appreciate their organized approach, effective communication, and capability to improve operational processes, resulting in enhanced reporting and task management. The overall sentiment is positive, highlighting the provider's commitment to delivering measurable value and adaptability to client needs. Their team's integration into client operations fosters collaboration, making them a strong candidate for businesses seeking efficient software solutions. - 1 review for software industry - $10,000 – $49,000 avg. project cost - Staff Augmentation for Computer Software Company (4.5/5, Oct 24, 2019): Helpware augmented the staff of a computer software company. Their team was responsible for account management assistance and daily operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/72046) ##### eCommerce Experience Helpware has received positive feedback from eCommerce clients, particularly for their customer support services. Clients appreciate their alignment with company values, excellent communication, and customization of services. Notable strengths include effective project management and measurable improvements in metrics such as handle time and cost per contact. The overall sentiment is favorable, indicating that Helpware is well-equipped to meet the specific needs of eCommerce businesses seeking reliable support solutions. - 1 review for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Clothing Company (5.0/5, Dec 8, 2023): Helpware provides customer support to a clothing company. They provide customer service agents to strengthen the internal sales team and cater to customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/254956) ##### Education Experience Helpware CX has received positive feedback from clients in the Education industry, particularly for their expertise in customer support. One client highlighted their effective onboarding and proactive assistance, which enhanced the overall user experience for students and instructors. The team's deep understanding of support systems and commitment to elevating client service were notably impressive. This demonstrates Helpware's ability to deliver impactful solutions tailored to educational needs, suggesting they are a strong fit for businesses in this sector. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Learning Software Company (5.0/5, Aug 29, 2020): Helpware provided call center services for an e-learning software company. The team provides support to students who are attempting to navigate the software. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/51984) ##### Food & Beverages Experience Helpware has received positive feedback from clients in the Food & Beverages industry, highlighting their agility and responsiveness in providing customer support. Clients like Chowbotics and Go Get Em Tiger commend Helpware's ability to enhance customer experience through dedicated support teams and proactive engagement. Their seamless integration and strong communication fostered effective workflows, allowing food and beverage companies to focus on growth and strategic initiatives. Overall, Helpware demonstrates a strong fit for businesses seeking reliable customer support solutions in this sector. - 2 reviews for food & beverages industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409) - Call Center Services for Food & Beverage Company (5.0/5, Aug 10, 2020): Helpware ensures a customer support workforce for a food and beverage company is always available. They guarantee that all calls are being attended and support requests are cleared up immediately. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/35032) ##### Nonprofit Experience Helpware has demonstrated strong expertise in providing scalable calling solutions for nonprofit organizations, particularly in public health initiatives. Clients appreciate their proactive communication, high-quality service, and impressive performance metrics, including a 99% QA accuracy rate. Their ability to quickly adapt and effectively manage large teams under tight timelines has proven beneficial for organizations like VaccinateCA. Overall, their responsiveness and commitment to quality make them a commendable choice for nonprofits seeking reliable support in operations. - 1 review for nonprofit industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Nonprofit Organization (5.0/5, Jun 2, 2021): Helpware handles call center services for a nonprofit organization. The team provides daily operational support, making outbound calls to pharmacies and clinics to gather COVID-19 vaccination data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/41747) ##### Media Experience Helpware has received positive feedback from clients in the Media industry, highlighting their expertise in customer service and content management. Clients noted significant improvements in customer satisfaction and social media engagement due to Helpware's proactive approach and strong project management skills. Their ability to adapt to the specific needs of media companies and provide tailored support has made a tangible impact on business growth, making them a strong candidate for potential clients seeking similar services. - 2 reviews for media industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Social Media Management for Author (5.0/5, Feb 26, 2019): Helpware manages marketing coordination and social media.  They collaborated on a style guide and now operate a content calendar. The internal team creates the content, which Helpware then edits and posts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/65247) - Call Center Services for Resume Builder Website (5.0/5, Apr 29, 2021): Helpware provides ongoing call center services for a resume builder website. The team provides product support and technical troubleshooting via email and phone channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/138213) ##### Retail Experience Helpware has demonstrated significant expertise in the Retail industry by effectively assisting a rapidly growing online rental company with order processing and customer communication. The client highlighted Helpware's impressive training, quick response times, and their seamless integration with in-house teams. This capability allowed for enhanced operational efficiency and immediate customer problem resolution, indicating Helpware's strong impact and reliability in supporting retail businesses. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - Customer Service Staff for Sports Gear Rental Company (4.5/5, Apr 24, 2019): A dedicated resource from Helpware helped process orders, coordinate with vendors, and respond to customer inquiries. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/94054) ##### Other Industry Experience Helpware demonstrates strong expertise in providing technical support within the Other Industry sector, particularly for clients like CVPS. Their team has been praised for its effective solutions to hardware and software issues, as well as their positive communication and collaborative spirit. Clients appreciate the seamless experience and empathetic approach, highlighting Helpware's ability to enhance client satisfaction without noted areas for improvement. This positions them as a reliable partner for businesses seeking support in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Tech Support for Valet Tech Solution Provider (5.0/5, Jan 25, 2019): Helpware provides software and hardware support for a tech company’s clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/49275) ##### Automotive Experience Helpware has demonstrated expertise in the Automotive industry by efficiently implementing digital marketing projects that enhance campaign performance. Clients highlight their thoroughness, timely project completion, and strong communication, contributing to successful business outcomes. The team's ability to manage both ad-hoc and recurring tasks, coupled with reasonable pricing, positions them as a reliable partner for companies in the automotive sector seeking to improve their digital advertising efforts. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): Helpware helped set up digital marketing accounts in Bing, DoubleClick, Facebook, Google Ads, Google Analytics, and Google Tag Manager. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) ##### Business services Experience Helpware CX has garnered positive feedback within the Business services industry, highlighted by its commitment to enhancing client operations through dedicated support and effective communication. Clients appreciate the provider's customizable services, which have enabled them to offload administrative tasks and focus on core business functions. The team's expertise in project management and customer service has led to improved client satisfaction and operational efficiency. Overall, Helpware is seen as a valuable partner capable of adapting to evolving business needs. - 3 reviews for business services industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative and Internal Support for Strategy Consultancy (5.0/5, Oct 23, 2019): Helpware provided branding and design work for a business strategy consulting firm. Their team was an extension of the internal team, bolstering day-to-day operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70882) - Customer Support for Analytics Company (5.0/5, Sep 27, 2018): Helpware provides full-service customer support throughout the business week. The team is contracted on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127201) - Office Support Resources for Hiring Company (5.0/5, Oct 6, 2018): Helpware handles various engineer recruitment processes such as registering new companies, producing weekly reports, managing databases, and facilitating document exchanges with candidates. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130551) ##### Financial services Experience Clients in the financial services sector have praised Helpware for its expertise in market research and CRM administration, particularly in the US healthcare space. Reviewers highlight their seamless integration into teams, proactive communication, and commitment to continuous improvement. The overall sentiment is highly positive, with clients noting significant operational support that allows them to focus on core business functions, thus indicating Helpware's strong fit for companies in need of reliable outsourcing solutions. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Mkt Research & CRM Administration for Financial Services Co (4.0/5, Oct 23, 2019): Helpware provides outsourced workforce solutions to a financial services company. They conduct research on operators and themes within the US healthcare services space. The team also administers the CRM. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70550) - Data Entry & Back Office Support for Marketing Services Company (5.0/5, Oct 17, 2018): Helpware supplements resources for ongoing marketing campaigns. They handle automated outreach efforts and use Zapier to manage relationships. The team oversees event registration and the user database. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135133) ##### Advertising & marketing Experience Helpware has received positive feedback from clients in the Advertising & marketing industry, highlighting their expertise in social media strategy, content creation, and email marketing. Clients appreciate their ability to enhance brand visibility and engagement through tailored strategies and high-quality outputs. The team is noted for their professionalism, effective communication, and commitment to client success, making them a reliable partner for businesses seeking to improve their marketing efforts. - 3 reviews for advertising & marketing industry - Less than $10,000 avg. project cost - Design & SMM for Graphic Design Firm & Online Shop (4.5/5, Jan 13, 2021): Helpware provides ongoing design and social media marketing for a graphic design firm and online shop. The team was hired to provide design and production assistance, as well as create a social media plan. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/34522) - Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Helpware provides assistance with staffing resources for article engagement tasks in German and English. They source and vet potential candidates before training them via video conferences. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Helpware buttressed the marketing efforts of an e-commerce-focused marketing agency. They helped the client craft personalized messaging for prospective clients. The team also spearheaded email campaigns. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) ##### Telecommunications Experience Helpware CX has demonstrated strong capabilities in the Telecommunications sector, notably in customer acquisition through effective marketing strategies. Clients commend their swift project management and valuable cost-to-service ratio, leading to tangible results, such as attracting six new customers. Overall, the feedback reflects a high level of satisfaction, suggesting that Helpware CX is well-equipped to meet the needs of businesses in the Telecommunications industry. - 1 review for telecommunications industry - Unknown avg. project cost - Customer Research Services for Telecommunications Co (4.5/5, May 12, 2026): Helpware CX provided customer research services for a telecommunications company. The goal was to attract customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/456537) ##### Arts, entertainment & music Experience Helpware has received positive feedback in the Arts, entertainment, and music sector for its effective customer service outsourcing. Clients have praised their responsiveness and flexibility, particularly their 24/7 support, which significantly enhances user experience. The company's ability to swiftly adapt to changing needs and improve communication processes showcases their expertise and commitment to client satisfaction. Overall, Helpware's strengths in managing customer interactions make them a valuable partner for businesses in the Arts, entertainment, and music industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Store Platform (5.0/5, Dec 17, 2020): Helpware provides ongoing call center services for an online store platform. The team supplies seven days a week coverage and they handle calls, chats, and other support and assistance channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/140836) ##### IT Services Experience Helpware CX demonstrates strong expertise in IT services, particularly in managing customer support for digital platforms. Clients appreciate their effective communication and dedicated staff, which enhance collaboration and ensure technical inquiries are expertly addressed. The positive feedback highlights their administrative support as a key strength, contributing to a seamless operational experience. Overall, Helpware CX is well-regarded in the IT services industry, making them a suitable partner for businesses seeking reliable customer support solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Tech Support for IT Company (5.0/5, Oct 4, 2018): Helpware provided remote technical assistance, answering customer questions and resolving issues over the phone. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129619) #### Very responsive Helpware CX is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 5 countries - Canada (1 projects) - Georgia (1 projects) - Kenya (1 projects) - New Zealand (1 projects) - United States (40 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 16 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - Japanese - German - Korean - French - Vietnamese - Italian - Polish - Ukrainian - Romanian - Dutch [View Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) --- ### [Pomeroy](https://clutch.co/profile/pomeroy) #### 4 out of 5 star rating (1 reviews) - $10,000+ minimum project size - $200 - $300 average hourly rate - 1,000 - 9,999 employees - Hebron, KY #### Services Provided - Allocation of Expertise by Percentage - 15% BI & Big Data Consulting & SI - 30% Back Office Outsourcing - 30% IT Managed Services - 15% Cybersecurity - 10% IT Strategy Consulting #### Company description Pomeroy is a company specializing in IT services, including procurement, installation, configuration, and maintenance of computer equipment. Feedback indicates a high level of expertise and certification among staff, with 100% affirming Pomeroy's proficiency. However, 100% of reviews note challenges in remote management communication. Overall, Pomeroy excels in technical operations but requires improvement in interpersonal engagement. [Visit Website](https://www.pomeroy.com/) #### Knowledgeable Clients consistently highlight Pomeroy's knowledgeable team, noting their expertise in managing complex IT solutions. One client mentioned, "They are nice, knowledgeable people, and this is Pomeroy's area of expertise." Additionally, the firm demonstrated a strong understanding of procurement and installation processes, effectively managing the configuration of computers for diverse user needs. Overall sentiment reflects confidence in Pomeroy's capabilities, although some challenges in remote personnel management were noted. #### Experience in 1 industry Pomeroy has demonstrated significant expertise in the healthcare industry, particularly in managing IT services and procurement processes for medical device manufacturers. Feedback indicates strong project management capabilities and a knowledgeable team, leading to improved efficiency and cost reductions. However, concerns were raised regarding remote communication and personnel management. Overall, Pomeroy is well-suited for clients in healthcare, especially those seeking to enhance IT infrastructure and support services. [Read All Reviews](https://clutch.co/profile/pomeroy?verified=true#reviews) ##### Healthcare Experience Pomeroy has demonstrated significant expertise in supporting the Healthcare industry through effective procurement, installation, and maintenance of IT equipment. Clients have praised their knowledgeable staff and ability to customize solutions to meet specific operational needs. However, feedback indicates challenges with remote management and communication. Overall, Pomeroy’s proactive approach and focus on KPIs tailored to human interactions showcase their commitment to enhancing service levels and efficiency, making them a considerable option for Healthcare organizations. - 1 review for healthcare industry - $1,000,000 – $9,999,999 avg. project cost - PC Setup & Help Desk Services for Medical Devices Company (4.0/5, Mar 29, 2017): Pomeroy provides a 5-location healthcare organization with laptop and technology provisioning services along with more general help desk support. [Read Full Review](https://clutch.co/go-to-review/pomeroy/101242) #### 3.5 out of 5.0 rating for cost What Clients Have Said Clients have noted that Pomeroy's services represent a significant investment, with costs reaching several million dollars annually. However, many reviews reflect a favorable sentiment towards the overall value delivered, particularly in procurement and project management. One client appreciated Pomeroy's expertise and ability to efficiently manage the installation process, despite some challenges with remote communication and personnel management. Overall, the feedback suggests that while Pomeroy's pricing is substantial, the quality of service justifies the investment. [Read All Reviews](https://clutch.co/profile/pomeroy?verified=true#reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [GlowTouch LLC](https://clutch.co/profile/glowtouch) - $50,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Louisville, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 40% Back Office Outsourcing - 30% Call Center Services - 10% Mobile App Development - 10% Web Development #### Company description GlowTouch LLC is a large Back Office Outsourcing company. They focus on Back Office Outsourcing and Call Center Services and were established in 2002. [Visit Website](https://www.glowtouch.com) --- ### [Call Center Systems](https://clutch.co/profile/call-center-systems) - 10 - 49 employees - Winchester, KY #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Call Center Systems is a phone answering service launched in 2015. The company specializes in Call Center Services and Customer Service Outsourcing, and is small. [Visit Website](https://ccs-live.com/) --- ### [Answer One](https://clutch.co/profile/answer-one) - 10 - 49 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Answer One is a small answering service in Nashville, Tennessee and Lexington, Kentucky. The team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.answerone.biz/) #### 50% of employees work in Lexington office Lexington, KY 2216 Young Dr., Ste 3 16 - 20 employees [See All Locations (2)](https://clutch.co/profile/answer-one#location) --- ### [USMedBill](https://clutch.co/profile/usmedbill) - 50 - 249 employees - Richmond, KY #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 30% Back Office Outsourcing - 20% Financial Consulting - 30% Sales Outsourcing #### Company description Back Office Outsourcing company USMedBill was founded in 2023. The team provides Back Office Outsourcing and Sales Outsourcing and is in Richmond, Kentucky. [Visit Website](https://www.usmedbill.com/) --- ### [BroadData Conferencing](https://clutch.co/profile/broaddata-conferencing) - 10 - 49 employees - Louisville, KY #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description BroadData Conferencing is a phone answering service. Their small team is in Louisville, Kentucky and focuses on Call Center Services. The company was established in 1993. [Visit Website](https://www.broaddata.com/) --- ### [Streamline Billing Group](https://clutch.co/profile/streamline-billing-group) - $1,000+ minimum project size - 2 - 9 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 100% Back Office Outsourcing #### Company description Launched in 2014, Streamline Billing Group is a small Back Office Outsourcing company. Their team focuses on Back Office Outsourcing. [Visit Website](https://streamlinebillinggroup.com/) --- ### [BNS solutions](https://clutch.co/profile/bns-solutions) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Customer Service Outsourcing - 20% HR Outsourcing - 20% Staffing - 20% Talent Representation #### Company description BNS solutions is a small Back Office Outsourcing company located in Lexington, Kentucky. Their services include Back Office Outsourcing and Customer Service Outsourcing. [Visit Website](https://bnssolutions.co/) --- ### [Greentech United](https://clutch.co/profile/greentech-united) - $5,000+ minimum project size - 50 - 249 employees - Louisville, KY #### Services Provided - Allocation of Expertise by Percentage - 5% AI Development - 5% Commercial Development - 30% Contract Manufacturing - 5% Freight forwarding - 15% Logistics & Supply Chain Consulting - 5% Business Consulting - 10% Ocean Freight - 5% Rail Freight - 10% Sales Outsourcing - 10% Warehousing & Distribution #### Company description Greentech United is a Contract Manufacturing company founded in 2022. The team offers Contract Manufacturing and Logistics & Supply Chain Consulting. [Visit Website](http://www.greentechunited.com) #### 36% of employees work in Louisville office Louisville, KY 552 East Market Street 21 - 30 employees +18002307004 [See All Locations (2)](https://clutch.co/profile/greentech-united#location) --- ### [Alliance Communications](https://clutch.co/profile/alliance-communications-0) - 2 - 9 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Launched in 1987, Alliance Communications is a small answering service company and Customer Service Outsourcing company. Their team offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://alliancecommunications.com/) --- ### [Hy-Tek Intralogistics](https://clutch.co/profile/hy-tek-intralogistics) - 250 - 999 employees - Florence, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Corporate Training & Coaching - 10% Customer Service Outsourcing - 15% Freight forwarding - 15% Fulfillment - 10% Robotics Process Automation - 20% Supply Chain Management - 20% Warehousing & Distribution #### Company description Hy-Tek Intralogistics is a Warehousing & Distribution company. The Florence, Kentucky-based firm specializes in Warehousing & Distribution and Supply Chain Management. [Visit Website](https://hy-tek.com/) --- ### [Traffick Digital Medi](https://clutch.co/profile/traffick-digital-medi) - 2 - 9 employees - Louisville, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Conversion Optimization - 10% E-Commerce Development - 10% Email Marketing - 10% IT Managed Services - 20% Sales Outsourcing - 10% Pay Per Click - 10% Search Engine Optimization - 10% Social Media Marketing - 10% Web Design #### Company description Sales Outsourcing company Traffick Digital Medi is located in Louisville, Kentucky. They offer Sales Outsourcing and Social Media Marketing and were launched in 2019. [Visit Website](https://traffickmedia.com/) --- ### [Firstsource Solutions](https://clutch.co/profile/firstsource-solutions) - $100,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Louisville, KY #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 35% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Business Consulting #### Company description Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.firstsource.com) #### 7% of employees work in Louisville office Louisville, KY 1661 Lyndon Farm Court 101 - 150 employees +1 502-499-0855 [See All Locations (4)](https://clutch.co/profile/firstsource-solutions#location) --- ### [RDI Corporation](https://clutch.co/profile/rdi-corporation) #### 5 out of 5 star rating (1 reviews) - 1,000 - 9,999 employees - Covington, KY #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 10% Customer Service Outsourcing - 25% IT Managed Services - 25% Market Research - 10% Sales Outsourcing #### Company description RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values. [Visit Website](http://www.rdicorp.com) #### Timely Clients have consistently praised RDI Corporation for their timeliness in project delivery and responsiveness to needs. One IT Manager noted that the network has been functioning well for over 14 years, indicating sustained reliability. Additionally, the client emphasized that RDI has consistently met expectations since they took over the local cloud provider, highlighting their effective project management and commitment to timely service. #### Experience in 1 industry RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects. [Read All Reviews](https://clutch.co/profile/rdi-corporation?verified=true#reviews) ##### Real estate Experience RDI Corporation has garnered positive feedback from clients in the real estate sector for their expertise in managing network infrastructure and cloud solutions. A notable review highlights their ability to provide personalized and efficient service, maintaining a reliable network for over 14 years. Clients appreciate their alignment with company values, competitive pricing, and strong project management, which indicate that RDI is a commendable choice for real estate businesses seeking robust IT support. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Managed IT Services for Property Mgmt & Development Co (5.0/5, Oct 18, 2023): RDI Corporation was hired by a property management and development company to manage their network on the cloud. The team managed the network infrastructure so all local machines could access the network. [Read Full Review](https://clutch.co/go-to-review/rdi-corporation/242144) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price. [Read All Reviews](https://clutch.co/profile/rdi-corporation?verified=true#reviews) #### 4% of employees work in Covington office Covington, KY 4351 Winston Ave 201 - 250 employees 859-479-0873 [See All Locations (10)](https://clutch.co/profile/rdi-corporation#location) --- ### [Fort Knox National Company](https://clutch.co/profile/fort-knox-national-company) - 10 - 49 employees - Elizabethtown, KY #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Fort Knox National Company is a telephone answering service founded in 1985. The small team specializes in Call Center Services. [Visit Website](http://www.fortknoxnational.com/) --- ### [VOCIS LLC](https://clutch.co/profile/vocis) - 50 - 249 employees - Louisville, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% E-Commerce Development - 5% Graphic Design - 10% IT Managed Services - 5% Logo - 10% Mobile App Development - 5% Print Design - 10% Search Engine Optimization - 10% Staffing - 5% Web Design - 10% Web Development - 10% Transcription #### Company description VOCIS LLC is a Louisville, Kentucky-based SEO services firm. They provide Search Engine Optimization and IT managed services. [Visit Website](http://www.vocisinc.com/) --- ### [11Path Media](https://clutch.co/profile/11path-media) - 2 - 9 employees - Prospect, KY #### Services Provided - Allocation of Expertise by Percentage - 20% Sales Outsourcing - 30% Pay Per Click - 30% Search Engine Optimization - 20% Social Media Marketing #### Company description 11Path Media is a small SEO company headquartered in Prospect, Kentucky. The team provides Search Engine Optimization and Pay Per Click. [Visit Website](https://www.11pathmedia.com/) --- ### [GSM](https://clutch.co/profile/gsm) - $5,000+ minimum project size - $100 - $149 average hourly rate - 250 - 999 employees - Louisville, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Advertising - 10% Call Center Services - 10% Email Marketing - 10% Marketing Strategy - 10% Sales Outsourcing - 10% Pay Per Click - 15% Social Media Marketing - 15% Direct Marketing - 10% Web Design #### Company description Based in Houston, Texas and Louisville, Kentucky, GSM is a midsize Direct Marketing company. Their services include Direct Marketing and Social Media Marketing. [Visit Website](http://www.gsmarketing.com/) #### 8% of employees work in Louisville office Louisville, KY 11524 Blankenbaker Access Drive 6 - 9 employees 713.580.3900 [See All Locations (2)](https://clutch.co/profile/gsm#location) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. 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