- 1 of 2 Back Office Outsourcing reviews are 5 stars
- $50,000 – $199,999 avg. project cost
Back Office Outsourcing PROJECT HIGHLIGHT
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Hugo Inc. | Top CX Provider is a premier business process outsourcing company specializing in remote back office solutions and administrative support services. With 100% of reviews highlighting their efficiency, adaptability, and exceptional project management, Hugo has consistently improved back-office efficiency and compliance standards, achieving a 99.8% accuracy in order processing and reducing supplier onboarding time by 40%.
Back Office Outsourcing PROJECT HIGHLIGHT
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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In recent reviews, clients have praised Hugo Inc. for their efficient project management and ability to scale operations effectively. One CMO highlighted their success in reducing partner integration time from three weeks to one, alongside improved customer satisfaction metrics. The team's proactive approach and stability, particularly within their Africa-based operations, were noted as significant advantages. Overall sentiment reflects strong satisfaction, with clients commending Hugo's responsiveness and alignment with company values.
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Wing Assistant is a Business Process Outsourcing company specializing in Virtual Office Support and Administrative Outsourcing. Reviews highlight their efficient remote back office solutions, with over 85% of feedback emphasizing timely delivery and responsiveness. Clients appreciate their value-for-cost and professional integration, though 15% noted difficulty reaching administrative support.
The sentiment regarding accessibility in client feedback is overwhelmingly positive. Clients appreciate Wing Assistant's promptness and approachability, with specific praise for Bipin, who is described as 'highly accessible' and provides consistent updates throughout the day. Clients noted the team's flexibility in adapting to changing priorities and their proactive communication via Slack. Overall, the feedback indicates that Wing Assistant excels in maintaining open lines of communication, fostering a collaborative and responsive working relationship.
The team is very efficient, delivers on time, and is always flexible and accessible about adjusting to our priorities. For example, we occasionally have a project that differs from Wing Assistant’s usual tasks. Bipin is very quick to adapt, respond, and learn new tasks by asking questions so he can perform them. Bipin is highly accessible, approachable, and prompt. He lets me know when he starts his shift every morning and provides updates during the day.
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Back Office Outsourcing PROJECT HIGHLIGHT
5.0 — Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. Read more
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Clients consistently commend Wing Assistant for offering excellent value for money, with many noting that their pricing fits within budgetary constraints while delivering high-quality service. For instance, a COO highlighted their 'good value for cost,' while the CEO of a software company appreciated the 'pricing fit our budget.' Overall, sentiment surrounding cost and value is overwhelmingly positive, emphasizing affordability without compromising service quality.
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LiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.
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HabileData, a Back Office Outsourcing company, is in Ahmedabad, India and Santa Clara, California. The team specializes in Back Office Outsourcing and Data Annotation Services.
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Hitech BPO, a Data Annotation Services company, was founded in 1992. The large team specializes in Data Annotation Services and Back Office Outsourcing.
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Markable Solutions provides services in digital marketing, website development, and pay-per-click (PPC) advertising. The reviews highlight their professional and cost-effective approach, with clients noting significant improvements in lead generation and market reach. Their project management skills and timely delivery are praised, though there's a suggestion for enhanced visibility through paid business listings.
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Nuage Digital Inc is an Accounting company launched in 2015. Their team focuses on Accounting and UX/UI Design.
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RCM Centric is an IT managed services company established in 2016. The company focuses on IT managed services and Call Center Services, and is midsize.
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RPM BPO delivers services focused on booking meetings, lead intake, and closing deals, particularly enhancing inbound lead conversions. Feedback highlights RPM BPO's impressive quality, value, and alignment with company values, resulting in a 50% sales increase. Clients appreciate their responsiveness and timely delivery, indicating a strong cultural and budgetary fit.
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Small Back Office Outsourcing company Virtual Assistant Talent, is in Fremont, California. Their services include Back Office Outsourcing.
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Sonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services.
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SuccessLink Outsourcing is a telephone answering service. Located in San Jose, California, the agency was launched in 2024. Their team provides Call Center Services and Back Office Outsourcing.
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Cambria Software is a versatile software development company specializing in custom software applications, web development, and IT solutions. Throughout its reviews, 85% of clients praised their communication, responsiveness, and ability to understand complex needs. Notably, they have been recognized for their ability to meet deadlines and provide creative solutions, though one review highlighted a project management challenge. Overall, Cambria Software is appreciated for its dedication and client-focused approach.
Clients have expressed high satisfaction with Cambria Software's flexibility, particularly in accommodating project needs and payment arrangements. One client noted their willingness to work out a monthly payment plan for a costly project, highlighting their commitment to client satisfaction. Additionally, their responsiveness and ability to quickly address issues were praised, further emphasizing their adaptable approach to project management. Overall, the sentiment reflects a strong appreciation for Cambria Software's flexibility and client-centric service.
Aside from that, I really appreciate their flexibility with regard to pricing and payment. The latest project that we did was quite costly for us, but they were more than willing to work out a way for me to pay them on a monthly basis. They’re just generally wonderful to deal with.
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Clients generally perceive Cambria Software as providing excellent value for money, often highlighting their responsiveness and quality of work. For instance, the founder of Bell Medical noted that despite wishing for lower costs, the value received was worth the investment, surpassing previous experiences. Similarly, the president of Study Wizards appreciated their flexibility in payment arrangements and effective communication, which reinforced their value. Overall, sentiment leans positively, with clients feeling their financial outlay was justified by the high-quality outcomes.
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Denodo, an artificial intelligence company, offer Artificial Intelligence and BI & big data consulting & SI. They were established in 1999.
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Business Wingwoman is a Back Office Outsourcing company launched in 2022. The firm specializes in Back Office Outsourcing and Business Consulting, and is small.
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Established in 2023, HHRG Services is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Document Digitization & Management.
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Cyara is an user experience agency. The Redwood City, California-based firm was launched in 2006. Their services include UX/UI Design and Artificial Intelligence.
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Ezyteams is a Back Office Outsourcing company. They are headquartered in San Ramon, California and have midsize team. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing
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wrrk is a customer support service provider specializing in technical troubleshooting and customer communication. Their reviews reveal that they efficiently meet service level agreements and adapt to evolving business needs. Approximately 90% of the feedback highlights their professionalism and scalability, while 10% suggest minor improvements in documentation and response times.
Clients have consistently recognized wrrk for its competitive pricing and overall value for money. One CEO noted that their pricing fit their budget and provided good value for the cost, while another client appreciated the professionalism and responsiveness, which helped lighten their workload. Overall, the sentiment reflects satisfaction with the cost-effectiveness of wrrk's services, although there are minor suggestions for improving responsiveness in certain situations.
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In the past six months, client feedback for wrrk has been largely positive, highlighting their effective support in EV charging solutions. A CEO noted their impressive ability to meet SLAs, deliver on time, and adapt to evolving needs. Clients appreciated their empathetic communication and value-driven services, while suggesting improvements in documentation offerings. Overall, wrrk is viewed as a reliable partner that scales well with smaller companies.
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Intelassist is a Quezon City, Philippines-based telephone answering service. Founded in 2007, the team provides Call Center Services and Back Office Outsourcing.
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Founded in 1999, Greenough Consulting Group is an Accounting company. Located in Burlingame, California, the team provides Accounting and Back Office Outsourcing.
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Universal Collaborators is an Advertising company in San Francisco, California. Founded in 2018, the team specializes in Advertising and Email Marketing.
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Lennon BPO is an Accounting company. The company is in Walnut Creek, California. Their services include Accounting and Back Office Outsourcing.
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Callenta is an international remote call center offering 24/7 inbound and outbound support, live chat, CRM integration, and multilingual assistance in English, Russian, and Turkish. We specialize
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XtendOps is a Back Office Outsourcing and Customer Service Outsourcing company founded in 2019. The midsize team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Back Office Outsourcing company Integrated Payor Solutions was launched in 2015. The agency provides Back Office Outsourcing and Insurance Services & Brokers, and is small.
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Magellan USA is a small Brisbane, California-based IT managed services company. Their services include IT managed services and HR Consulting.
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Telegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
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Doctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center
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Launched in 2023, Gossamer Admin + Design is a small Antioch, California-based branding agency. Their team specializes in Branding and Public Relations.
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H-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.
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Ability to Deliver considers three criteria:
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