# Top Data Entry Services Highly reviewed Data Entry companies include Connext, OWORKERS, TECHSPEED INC, Smiles On Demand, Remote CoWorker, Unity Communications, Prialto, SupportYourApp, Helpware CX, Uassist.ME. Accurate data fuels every modern business, but turning raw information into organized, actionable records takes time and focus. Clutch makes it easy to find skilled data entry companies that can handle everything from high-volume order processing to meticulous CRM cleanup. Each provider on this list is vetted through our rigorous review methodology, which pairs in-depth client interviews with quantitative scoring, so you can hire with confidence. Use the filters on this page to sort firms by budget, industry, size, and more or jump straight to the top data entry services in the United States, United Kingdom, and Canada. Finding a trusted partner to keep your data precise and up-to-date starts here. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Data Entry Services Ratings Updated: Jul 16, 2026 ### [Connext](https://clutch.co/profile/connext-0) #### 5 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Angeles, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Customer Service Outsourcing - 30% Finance & Accounting Outsourcing (FAO) - 20% IT Staff Augmentation #### Company description Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training. [Visit Website](https://www.connextglobal.com) #### Receptive The feedback regarding Connext reflects a highly receptive sentiment, with clients noting their attentiveness to needs and flexibility in adapting recruitment strategies. One client emphasized that Connext 'truly listened to our needs' and adjusted their approach accordingly. Furthermore, the consistent communication and support throughout the project were highlighted as key strengths, demonstrating their commitment to a long-term partnership. Overall, clients expressed satisfaction with Connext's responsiveness and collaborative approach. - Recruitment Services for Expense Management Software Company (5.0/5, Jul 25, 2022): Highly effective – Connext set up touchpoints at the degree of frequency we required (up to daily) and had a regular exchange of emails to ensure we were not losing cycles due to time zone differences. Initially they also worked with our internal recruiting team to understand the types of candidate profiles we typically looked for to more rapidly target individuals who might be a good fit. Connext has truly listened to our needs across roles and has adjusted their recruiting outreach methodology as required to help us. It is clear that they see our long-term success as an extension of their own. [Read Full Review](https://clutch.co/go-to-review/connext-0/151453) #### Experience in 5 industries Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) ##### Arts, entertainment & music Experience Connext has proven expertise in the Arts, entertainment & music industry, particularly through their effective call center services for an entertainment company. Clients commend their ability to enhance customer experience, evidenced by reduced guest complaints and improved reservation processes. Their team demonstrates strong alignment with client values and an impressive hiring process. While there are suggestions for increased employee training, overall sentiment remains positive, making them a suitable partner for businesses in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Entertainment Company (5.0/5, Nov 13, 2025): Connext provides call center services for an entertainment company. The team is responsible for handling the entire reservation process and table assignments for the client's Luau event. [Read Full Review](https://clutch.co/go-to-review/connext-0/419708) ##### Financial services Experience Connext has demonstrated robust expertise in the Financial services sector, particularly in enhancing systems and processes for clients like Simpay-Alpha Card. Their effective communication, people-focused approach, and commitment to understanding client needs have resulted in trained and engaged personnel. Clients appreciate their entrepreneurial spirit and ability to align with core values, indicating a strong potential fit for businesses seeking dedicated support in the financial industry. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - IT Staff Augmentation for Payment Services Company (5.0/5, Nov 15, 2022): In need of supporting staff, a payment services company collaborated with Connext. The team deployed technical engineers with excellent industry knowledge across the US market for system updates and data entry.  [Read Full Review](https://clutch.co/go-to-review/connext-0/167252) ##### Software Experience Connext has demonstrated significant expertise in software industry partnerships, particularly in IT expense management. Clients appreciate their ability to rapidly scale teams and provide tailored recruiting strategies. The firm’s commitment to long-term collaboration and proactive communication has resulted in successful project outcomes, including swift team establishment and expansion. Overall, client sentiment is highly positive, highlighting Connext as a reliable partner capable of enhancing operational capabilities within the software sector. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Expense Management Software Company (5.0/5, Jul 25, 2022): Connext has been hired by an expense management software company for recruitment services. They help the client expand their global presence by bringing in new talents and providing post-hire support. [Read Full Review](https://clutch.co/go-to-review/connext-0/151453) ##### Business services Experience Connext Global Solutions has received positive feedback from clients in the business services industry, particularly for their expertise in optimizing outsourced accounting functions. Clients commend their proactive approach, integrity, and effective communication, which have significantly improved operational processes and reduced costs. The ability to quickly adapt and mobilize resources, especially during challenging times like the COVID-19 pandemic, showcases their commitment to client success. Overall, Connext is seen as a strong partner for businesses looking to enhance efficiency and expand their capabilities. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Accounting Management Firm (5.0/5, Dec 17, 2021): A construction accounting management firm hired Connext Global Solutions to augment their staff for their internal processes. The vendor now makes up for nearly two-thirds of their workforce.  [Read Full Review](https://clutch.co/go-to-review/connext-0/7000) ##### Other Industry Experience Connext has garnered positive feedback within the Other Industry sector for its expertise in general accounting and operational support. Clients appreciate their commitment to reducing workloads, facilitating growth, and enhancing employee training. Their effective communication, timely project delivery, and alignment of company values contribute to a strong partnership. Overall, Connext’s ability to quickly scale and provide tailored solutions makes them a suitable choice for companies seeking to improve efficiency and drive growth in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Finance & Accounting Outsourcing for Entertainment Co (5.0/5, Sep 29, 2025): Connext provides outsourced accounting services for an entertainment company. The team handles journal entries, month-end reviews, and other tasks. [Read Full Review](https://clutch.co/go-to-review/connext-0/409539) ##### Real estate Experience Connext has demonstrated a strong expertise in supporting the real estate industry, particularly in transaction management and recruitment services. Clients appreciate their proactive approach and the ability to quickly provide highly qualified candidates, significantly improving operational efficiency and client satisfaction. The positive sentiment reflects their commitment to excellence and the seamless integration of their team as an extension of the client's business, making them a reliable partner for long-term collaboration. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Title & Escrow Company (5.0/5, Jan 23, 2023): Connext provides staff augmentation services for a title and escrow company. They have conducted interviews, selected fit candidates, and provided ongoing support. [Read Full Review](https://clutch.co/go-to-review/connext-0/177516) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 4 cities - Denver, Colorado (1 projects) - Honolulu, Hawaii (3 projects) - Mechanicsville, Virginia (1 projects) - Trevose, Pennsylvania (1 projects) This provider is available in 7 time zones: - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) --- ### [OWORKERS](https://clutch.co/profile/oworkers) #### 4.5 out of 5 star rating (2 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Plovdiv, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Customer Service Outsourcing - 25% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 15% Staffing #### Company description OWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned. [Visit Website](http://oworkers.com/?utm_source=clutch.co&utm_medium=referral&utm_capaign=bpo-data-entry) #### Efficient The overall sentiment regarding OWORKERS' efficiency is highly positive, with clients emphasizing their ability to solve problems quickly and provide prompt feedback. One client noted that their BPO team was established within three weeks, highlighting the firm's effective decision-making processes. Communication was streamlined through Slack, ensuring a smooth workflow. Clients express satisfaction with the service provided, indicating that OWORKERS meets their expectations for efficiency and responsiveness. - BPO Services for RegTech Company (4.0/5, Sep 27, 2022): The BPO team was partly set up during 3 weeks, for it was the main goal to achieve at the first stage. The ability to solve problems quickly and effectively quick feedback and decision making was most impressive. We're satisfied with their current service so far. [Read Full Review](https://clutch.co/go-to-review/oworkers/159937) #### Experience in 2 industries OWORKERS has demonstrated expertise primarily in the Regtech and Information Technology sectors. In the Regtech industry, they excelled in swiftly establishing a BPO team for document verification, receiving commendations for problem-solving and efficient communication. In Information Technology, their monitoring services for a global live streaming app effectively improved moderation coverage and user experience. Overall, feedback highlights their quick responsiveness and ownership, making them a suitable partner for clients in both industries. [Read All Reviews](https://clutch.co/profile/oworkers?verified=true#reviews) ##### IT Services Experience OWORKERS has received positive feedback for their expertise in setting up BPO teams and document verification processes within the EU. Clients highlight their problem-solving abilities, prompt communication, and effective decision-making. The company's strengths lie in their quick responsiveness and capability to meet project timelines, demonstrating a strong impact in the IT Services industry. Overall, OWORKERS is viewed as a reliable partner for businesses seeking efficient IT service solutions. - 1 review for it services industry - Unknown avg. project cost - BPO Services for RegTech Company (4.0/5, Sep 27, 2022): OWORKERS provides BPO services for a regulatory technology company. They've helped the client set up a BPO team consisting of 15 people. Their task is to process various types of documents on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/oworkers/159937) ##### Information technology Experience Oworkers has demonstrated significant expertise in app monitoring and moderation for the live streaming sector, particularly for global platforms like Hakuna. Clients have praised their commitment to improving service quality and user safety, with effective 24/7 monitoring across various regions. The company's proactive approach and strong communication facilitate seamless collaboration, highlighting their strengths in operational ownership and performance accountability. Overall, Oworkers is well-positioned as a reliable partner in the Information Technology industry for projects requiring robust moderation solutions. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Application Management Services for Live Streaming Platform (5.0/5, May 20, 2020): Oworkers provided application management services for a live streaming platform. The team is responsible for monitoring the application across various regions. [Read Full Review](https://clutch.co/go-to-review/oworkers/91964) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Oworkers' pricing, highlighting their competitive rates and strong value for money. One client noted they chose Oworkers based on their ability to solve problems quickly and effectively, which justified the cost. Another client emphasized the improvement in service quality and monitoring coverage, indicating that the investment led to significant operational enhancements. Overall, the sentiment leans positively towards the company's cost-effectiveness and service delivery. [Read All Reviews](https://clutch.co/profile/oworkers?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - Estonia (1 projects) - South Korea (1 projects) This provider is available in 10 time zones: - Middle East Time (MET) - Greenwich Mean Time (GMT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Mountain Standard Time (MST) - Universal Coordinated Time (UTC) This provider is fluent in 30 languages: - English - Spanish - Russian - Portuguese - German - French - Turkish - Cantonese - Italian - Polish - Ukrainian - Romanian - Dutch - Arabic - Bulgarian - Croatian - Czech - Danish - Filipino - Finnish - Hungarian - Hindi - Japanese - Korean - Mandarin - Norwegian - Slovakian - Swedish - Thai - Vietnamese [View Reviews](https://clutch.co/profile/oworkers?verified=true#reviews) --- ### [TECHSPEED INC](https://clutch.co/profile/techspeed) #### 4.9 out of 5 star rating (18 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 25% Call Center Services - 25% Content Moderation Services - 20% Customer Service Outsourcing #### Company description TECHSPEED INC is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support Services. With a high accuracy rate in data entry tasks and effective project management, the company receives positive feedback for its proactive communication and client-centric approach. About 100% of reviewers highlight their responsiveness and attention to detail, with no areas for improvement mentioned. [Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### 2 reviews mention Data Entry & Processing Data Entry & Processing Experience Overall feedback for TECHSPEED INC in Data Entry & Processing services is highly positive, with clients noting a 95% satisfaction rate. Key strengths include high accuracy in data entry, efficient turnaround times, and effective project management. Clients reported an average of 1300 data entries processed weekly, with a strong customer service record, handling over 50 calls daily. Notable client remarks highlighted their proactive communication and adaptability, while minor suggestions for improvement included enhanced record-keeping. - 2 of 2 Data Entry & Processing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/techspeed#review-409633) #### 2 reviews mention Back Office Outsourcing Customer Service Outsourcing for Home Care Agency 5.0/5 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. - 2 of 2 Back Office Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) #### Experience in 9 industries TECHSPEED INC has demonstrated expertise across various industries, including Advertising & Marketing, Politics, Home Services, Retail, Financial Services, and Nonprofit sectors. Clients consistently highlight their strengths in data management, project management efficiency, and proactive communication. The overall sentiment is highly positive, showcasing their impact through timely delivery, accuracy in data handling, and adaptability to client needs. This firm is particularly well-suited for projects requiring meticulous data processing and management across diverse operational landscapes. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) ##### Software Experience TECHSPEED INC has received positive feedback from clients in the Software industry, highlighting their expertise in lead generation and market research. Clients commend their thorough delivery process, strategic understanding, and responsiveness, which significantly aided in identifying target markets and optimizing business focus. The overall sentiment reflects satisfaction with the quality of information provided and the efficient project management, making TECHSPEED INC a reliable choice for businesses seeking to enhance their software solutions and market engagement. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Lead Gen & Market Research for SaaS Business Mgmt. Provider (5.0/5, Feb 8, 2023): A SaaS business management provider was looking to garner information about their target audience and vertical, so they engaged with TechSpeed Inc for their market research and lead generation services. [Read Full Review](https://clutch.co/go-to-review/techspeed/180072) ##### Other Industry Experience TECHSPEED INC has received positive feedback in the Other Industry sector, highlighting their expertise in data collection and transcription services. Clients commend their ability to quickly assemble teams, deliver results efficiently, and maintain excellent communication throughout projects. Their competitive pricing and exceptional customer service, particularly noted by clients, underscore their strengths. Overall, TECHSPEED INC is recognized as a reliable vendor, making them a strong candidate for businesses seeking quality data solutions. - 3 reviews for other industry industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Digital Marketing for Research Company (5.0/5, Feb 19, 2019): TechSpeed LLC established an email marketing campaign. [Read Full Review](https://clutch.co/go-to-review/techspeed/61861) - Market Research & Outreach for Equipment Retailer (5.0/5, Nov 30, 2022): TechSpeed Inc was hired by a semiconductor equipment retailer to help them expand their client base. After understanding the client's objectives, the team executed a smooth process to gather the data needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/169684) - Transcription Services for Consumer Credit Reporting Agency (5.0/5, Dec 12, 2022): TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process. [Read Full Review](https://clutch.co/go-to-review/techspeed/171512) ##### Business services Experience TechSpeed Inc. has received positive feedback from clients in the Business services industry, particularly for their expertise in data handling and seamless integration with existing systems. Clients appreciate their flexibility, efficient communication, and ability to support operations with research and data functions. The overall sentiment highlights TechSpeed's commitment to enhancing operational efficiency, making them a strong candidate for businesses seeking reliable support in managing complex data workflows. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Staff Augmentation for Fixed Cost Reduction Firm (4.5/5, Dec 6, 2022): TechSpeed Inc provided staff augmentation services for a fixed cost reduction firm. They integrated the client's data into their current OS. [Read Full Review](https://clutch.co/go-to-review/techspeed/170597) ##### Consulting Experience TECHSPEED INC has demonstrated strong expertise in the Consulting industry, particularly in data management and financial analysis support. Clients appreciate their professionalism, timely delivery, and effective communication. One M&A advisory firm noted their ability to accommodate urgent tasks and maintain high-quality standards despite challenging data formats. Overall, the feedback reflects a positive sentiment towards TECHSPEED INC, highlighting their strengths in handling complex data entry projects and their commitment to client satisfaction. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry Services for M&A Advisory Firm (5.0/5, Jun 3, 2021): TechSpeed Inc provided data entry services to an M&A advisory firm. They entered data from various file formats into the firm's Excel templates. The file formats included PDF, spreadsheets, and scanned photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/43673) ##### IT Services Experience TechSpeed Inc. demonstrates significant expertise in data extraction services, particularly in transforming PDF data into usable formats. Clients commend their reliable output, quick responses, and effective communication throughout projects. The company's strengths lie in delivering consistent results with minimal issues and maintaining a strong collaborative relationship with clients. Overall, TechSpeed Inc. is well-regarded in the IT Services industry and may be an excellent fit for businesses seeking dependable data solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Data Solutions Company (5.0/5, Jun 2, 2021): TechSpeed Inc handles data entry services for a data solutions company. The team is tasked with extracting data from PDF files and inputting them into the client's database. [Read Full Review](https://clutch.co/go-to-review/techspeed/42850) ##### Nonprofit Experience TechSpeed LLC has received positive feedback from nonprofit clients, particularly for their efficient data entry services. An Executive Director highlighted their ability to manage complex projects with high accuracy under tight deadlines. The team's organization, responsiveness, and commitment to perfection were notably praised, with no reported errors in critical tasks. Their consistent performance has proven vital for nonprofit operations, making them a reliable partner for organizations seeking data management solutions in the nonprofit sector. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry for Scholarship Fund (5.0/5, Jul 11, 2019): TechSpeed LLC provides tax credit data entry services on an ongoing basis. Once per year, they enter the information of 5,000 contributors into an online tax system.  [Read Full Review](https://clutch.co/go-to-review/techspeed/130317) ##### Financial services Experience TECHSPEED INC has received positive feedback from clients in the Financial services industry, highlighting their effective project management and strong communication. A client from TransUnion noted their proficiency in data-related tasks, including PDF conversion and web scraping, which contributed to timely project completion. The company's alignment with client values and dedication to service excellence enhance its reputation, making them a suitable partner for organizations seeking expertise in financial data solutions. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry & Document Digitization for Credit Reporting Agency (5.0/5, Aug 22, 2025): TECHSPEED INC provides data entry and digitization services for a credit reporting agency. The team converts PDF files and scrapes data from websites as needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/400284) ##### Retail Experience TechSpeed Inc. has received positive feedback from retail clients, particularly in managing extensive product catalogs and ensuring data accuracy. One client praised their high-touch approach and quick responsiveness, highlighting their ability to understand complex product details efficiently. The company consistently meets deadlines and adapts to client needs, making them a strong candidate for retail businesses seeking reliable support and expertise in product management and data cleanup. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Outsourcing for Needlework Shop (5.0/5, Aug 22, 2025): TECHSPEED INC provides back-office outsourcing services for a needlework shop. The team reviews the client's Shopify catalog, updates product details, identifies discontinued styles, and gathers product photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/400294) ##### Healthcare Experience TechSpeed LLC has garnered positive feedback from clients in the Healthcare industry, highlighting their expertise in market research and revenue cycle management. Clients commend their swift project execution, adaptability, and exceptional communication skills, noting that TechSpeed's team became an integral extension of their staff. The successful delivery of tailored solutions and a proactive approach to project management have positioned TechSpeed as a reliable partner, making them a strong candidate for healthcare-related projects. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Data Mining to Assess Global Pain Landscape (5.0/5, Feb 6, 2019): TechSpeed LLC helped a healthcare-centric research agency aggregate data on a global scale. The report they produced on the findings will inform an international research study conducted by physicians.  [Read Full Review](https://clutch.co/go-to-review/techspeed/55328) - Call Center & Data Entry for Healthcare Revenue Cycle Co (5.0/5, Nov 13, 2024): TECHSPEED INC provided call center services for a health revenue cycle management firm. The team used existing materials to understand the client’s needs and wrote scripts. They also did contact validation. [Read Full Review](https://clutch.co/go-to-review/techspeed/330755) ##### Home Services Experience TECHSPEED INC has received positive feedback for its expertise in data entry and customer service within the Home Services industry. Clients have highlighted their high accuracy rates, timely project delivery, and exceptional communication. The company's proactive approach in addressing issues and providing solutions demonstrates a strong commitment to quality and efficiency, making them a reliable partner for businesses seeking effective administrative support and customer service solutions. - 1 review for home services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Home Care Agency (5.0/5, Sep 29, 2025): TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) ##### Politics Experience The reviews highlight TECHSPEED INC's exceptional performance in the Politics industry, particularly in delivering comprehensive and timely election information. Clients appreciate the company's responsiveness and the high volume, speed, and accuracy of their work. As noted by a Research Director from a political organization, TECHSPEED INC consistently outperformed competitors, making them a valuable partner for organizations seeking reliable election data. Overall, the feedback indicates strong expertise and a positive impact, suggesting they are a fitting choice for similar projects. - 1 review for politics industry - 1 review is 5 stars - Unknown avg. project cost - Research & Data Collection for Politics Company (5.0/5, Jan 21, 2026): TECHSPEED INC provides research services for a political consulting firm. The team has collected information about elections and provided weekly deliverables of election dates and details. [Read Full Review](https://clutch.co/go-to-review/techspeed/431189) ##### Real estate Experience TechSpeed LLC has demonstrated strong expertise in the real estate industry, particularly in data entry and administrative support, as highlighted by a long-term client who praised their reliability and professionalism. The company effectively manages data entry tasks, document preparation, and communication, contributing positively to the client's operations. Overall, the feedback reflects a high satisfaction level, making TechSpeed LLC a strong candidate for real estate businesses seeking efficient administrative solutions. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry and Admin Assistance for Real Estate Company (5.0/5, Jan 10, 2019): TechSpeed LLC provides long-term data entry, admin tasks, and business administration services. They set up databases, enter data into multiple systems, provide typing and Excel services. [Read Full Review](https://clutch.co/go-to-review/techspeed/42284) ##### Advertising & marketing Experience TECHSPEED INC has received positive feedback in the Advertising & Marketing industry, highlighting their expertise in data management and web development. Clients commend their professionalism, timely delivery, and ability to enhance content structure and SEO. Their adaptability to project changes and commitment to high-quality results have exceeded expectations, making them a strong candidate for businesses seeking reliable partners in digital marketing solutions. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry & Mobile App Dev for Boutique Design Firm (5.0/5, Dec 17, 2018): TechSpeed LLC handled separate data management and mobile development projects. They transitioned data from excel sheets to interactive, printable PDFs, and worked with HTML, CSS, and Java. [Read Full Review](https://clutch.co/go-to-review/techspeed/36062) - Data Cleaning & Content Mgmt for Advertising & Marketing Co (5.0/5, Feb 9, 2026): TECHSPEED INC has provided data cleaning, formatting, and lightweight content management support for an advertising and marketing company as part of a WordPress website redesign and rebuild. [Read Full Review](https://clutch.co/go-to-review/techspeed/435088) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight TECHSPEED INC's competitive pricing and value for money. One client noted their selection was influenced by the 'good value for cost,' while another emphasized that pricing fit their budget. Overall sentiment reflects satisfaction, with clients appreciating the combination of quality service and timely delivery at reasonable rates. Many reviews indicate that TECHSPEED INC exceeded expectations, reinforcing their reputation as a cost-effective partner for various data-related projects. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) - Less than $10,000 (6 reviews) - $10,000 to $49,000 (5 reviews) --- ### [Smiles On Demand](https://clutch.co/profile/smiles-demand) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Sibulan, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Smiles On Demand is a customer support and sales services company, providing phone support, live chat, email inquiries, and outbound sales calls. They have consistently resolved customer support tickets in under three days, contributing to a 33% increase in customer satisfaction scores. The reviews reflect 100% positive feedback, highlighting their professionalism and effective project management. [Visit Website](https://smilesondemand.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Timely Clients consistently commend Smiles On Demand for their timely performance, highlighting that all customer support tickets were resolved in under three days. The CEO of Stash Property noted satisfactory project management, stating that the team delivers on time and communicates effectively. Overall, the sentiment surrounding timeliness is highly positive, with no suggested areas for improvement in this regard. #### Experience in 1 industry Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector. [Read All Reviews](https://clutch.co/profile/smiles-demand?verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided. [Read All Reviews](https://clutch.co/profile/smiles-demand?verified=true#reviews) --- ### [Remote CoWorker](https://clutch.co/profile/remote-coworker) #### 4.8 out of 5 star rating (191 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Hollywood, FL #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% Sales Outsourcing #### Company description Remote CoWorker is a Business Process Outsourcing company offering Remote Back Office Solutions and Virtual Office Support. The reviews consistently highlight their efficiency, responsiveness, and ability to integrate seamlessly into clients' operations. Notably, 100% of reviewers commend their proactive communication and quality of work. The company is praised for enhancing productivity and streamlining workflows, with no significant areas for improvement mentioned. [Visit Website](https://remotecoworker.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### Reviewed 17 times in the past 6 months Recent reviews of Remote CoWorker reflect a consistently positive sentiment, highlighting their responsiveness, organizational skills, and effective communication. Clients noted the successful establishment of systems and improved operational efficiency, with one client mentioning a 'significant increase in capacity for business development.' Additionally, the quality of personnel assigned received commendation, particularly for their proactive approach and reliability. Overall, clients expressed satisfaction with the value provided and reported measurable improvements in productivity and workflow. - 16 of 17 reviews are 5 stars - 9 new reviews for Back Office Outsourcing services - Less than $10,000 avg. project cost [Read 16 Recent Reviews](https://clutch.co/profile/remote-coworker?sort_by=date_desc&verified=true#reviews) #### 72 reviews mention Back Office Outsourcing Back Office Outsourcing for Podcast Production 5.0/5 — Remote CoWorker was hired by a podcast production company to schedule guests and provide personal assistance to the lead producer. - 60 of 72 Back Office Outsourcing reviews are 5 stars - 9 new reviews for Back Office Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/remote-coworker/399341) #### 4.9 out of 5.0 rating for cost What Clients Have Said Remote CoWorker is frequently praised for its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while delivering high-quality support. For instance, one client emphasized that Remote CoWorker's pricing was a significant factor in their decision, stating, 'Their pricing fit our budget, they were a great culture fit, and offered good value for cost.' Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the return on investment and support received. [Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) - Less than $10,000 (55 reviews) - $10,000 to $49,000 (12 reviews) - $50,000 to $199,999 (3 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 8 countries - Australia (1 projects) - Belgium (1 projects) - Canada (5 projects) - Ireland (1 projects) - South Africa (1 projects) - United Arab Emirates (2 projects) - United States (117 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) --- ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Gilbert, AZ #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Remote Office Support. Across their reviews, 100% of clients commend their professionalism, timely communication, and ability to integrate seamlessly into existing workflows. Notably, 83% of reviewers highlight their ability to adapt and scale services efficiently, while maintaining high satisfaction scores. [Visit Website](https://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### Knowledgeable Client feedback consistently highlights Unity Communications' extensive knowledge and expertise across various domains. One client emphasized their 'attention to detail and overall knowledge' during a telecom audit, while another noted their 'highly knowledgeable' team in handling IT help desk requests efficiently. Additionally, a client praised their superior understanding of Canadian tax laws, stating they delivered 'better work quality' than local competitors. Overall, the sentiment reflects strong confidence in Unity's capabilities and professionalism. - IT Services Support for Online Course Selection (5.0/5, Jul 12, 2019): They exceeded our expectations. They're very knowledgeable and they were always available to address the requests from our users. They're located in the other part of the globe, so it was a bit outside of our comfort zone, but everything worked out very well. [Read Full Review](https://clutch.co/go-to-review/unity-communications/131312) - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): The depth of knowledge they brought to our team was most impressive. This expertise facilitated a highly effective workflow between our team and theirs, resulting in the project's completion ahead of schedule. We were so satisfied with their performance that we have engaged Unity for other ongoing projects. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Their efficiency level in Canadian accounting has surprised and impressed me the most. The team is up to speed in terms of local sales tax, income tax, and the Canadian tax authority. Overall, they’re highly knowledgeable in local tax laws and accounting principles. [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) #### Reviewed 1 time in the past 6 months In the last six months, Unity Communications has received positive feedback for their effective support in revenue cycle management, particularly in clerical tasks and client communication. Clients highlighted their organized approach, timely responses, and respectful team culture. A notable success was maintaining collection rates despite staffing changes. Although initial attendance issues were reported, Unity Communications implemented successful measures to achieve a 99.59% attendance rate, showcasing their commitment to improvement and client satisfaction. - 1 of 1 reviews is 5 stars - 1 new review for Back Office Outsourcing services - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/unity-communications?sort_by=date_desc&verified=true#reviews) #### 7 reviews mention Data Entry & Processing Data Entry & Processing Experience Unity Communications has garnered overwhelmingly positive feedback in their Data Entry & Processing services, with approximately 90% of reviews highlighting their professionalism, responsiveness, and effective communication. Clients consistently note significant improvements in task execution and operational efficiency, particularly in billing consistency and data management. Notably, 80% of reviewers praised their timely deliveries and ability to adapt to evolving project needs, while only 10% mentioned areas for improvement. The overall sentiment reflects high satisfaction and a strong recommendation for future engagements. - 6 of 7 Data Entry & Processing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/unity-communications#review-355233) #### 4.9 out of 5.0 rating for cost What Clients Have Said Unity Communications has received consistent positive feedback regarding their cost-effectiveness and value for money. Clients noted that their pricing fits within budget constraints, with one reviewer highlighting that their services delivered 'good value for cost.' Another mentioned that Unity's pricing enabled them to maintain service levels while reducing costs. Overall sentiment indicates that clients appreciate the affordability combined with high-quality service, leading to increased satisfaction and operational efficiency. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Prialto](https://clutch.co/profile/prialto) #### 5 out of 5 star rating (45 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 70% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Prialto is a Business Process Outsourcing company that excels in providing Remote Back Office Solutions and Administrative Support Services. Across various reviews, 100% of clients appreciate Prialto's prompt project management and strong cultural alignment, with more than 70% specifically highlighting their ability to streamline processes and improve efficiency. Prialto's focus on SOPs and team-based support ensures reliability and customer satisfaction. [Visit Website](https://www.prialto.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### Open to feedback Clients express a positive sentiment regarding Prialto's openness to feedback. One review highlights the virtual assistant's eagerness to learn and great attitude, emphasizing their responsiveness and coachability. The leadership team's involvement in the onboarding process and their availability for guidance further reinforce this openness. Overall, the feedback indicates a strong alignment with client needs, fostering a collaborative environment that enhances project outcomes. - Administrative Support for Concierge Medicine Practice (5.0/5, Dec 4, 2024): The leadership team was intimately involved during the onboarding process and attended the initial meetings to ensure alignment and role clarity. My VA is outstanding! eager to learn, great attitude, clear communication and open to feedback. The leadership team was also available for questions unrelated to the main project and offered guidance when needed. [Read Full Review](https://clutch.co/go-to-review/prialto/335541) #### 20 reviews mention Back Office Outsourcing Back Office Outsourcing for Growth Acceleration Platform 5.0/5 — Prialto provides ongoing back-office support for a growth acceleration platform. The team has supported the client with campaign and creative management tasks and ad hoc projects. - 19 of 20 Back Office Outsourcing reviews are 5 stars - 3 new reviews for Back Office Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/prialto/330886) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto. [Read All Reviews](https://clutch.co/profile/prialto?verified=true#reviews) - $10,000 to $49,000 (25 reviews) - Less than $10,000 (5 reviews) - $50,000 to $199,999 (1 reviews) #### 3 fixed price Back Office Outsourcing packages Prialto Unit We made pricing easy. We offer our services by what we call a Prialto Unit; a flat monthly rate with no overage fees or hidden costs. All plans include backup support and ongoing consulting with your Engagement Manager who helps you maximize ROI from our services. Add as many units as you need. --- ### [SupportYourApp](https://clutch.co/profile/supportyourapp) #### 4.8 out of 5 star rating (87 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 20% AI Agents - 15% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Data Annotation Services #### Company description SupportYourApp is a Business Process Outsourcing company that specializes in providing comprehensive Remote Back Office Solutions, including customer service support, technical assistance, and content moderation. Across reviews, the company is praised for its strong project management, adaptability, and responsiveness, with nearly 100% of feedback being positive, highlighting their effective communication and seamless operational continuity. [Visit Website](https://supportyourapp.com/welcome-from-clutch/?utm_source=clutch&utm_medium=referral&utm_campaign=bpo-data-entry) #### Reviewed 11 times in the past 6 months In the last six months, SupportYourApp has received positive feedback for its flexibility, responsiveness, and effective project management. Clients praised the team's ability to integrate seamlessly, improve operational efficiency, and deliver timely results. For instance, one client highlighted that SupportYourApp significantly increased their frontline support capacity, while another noted their proactive communication and commitment to quality. However, one review pointed out a lack of ownership and accountability in service delivery, indicating room for improvement in some areas. - 7 of 11 reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read 11 Recent Reviews](https://clutch.co/profile/supportyourapp?sort_by=date_desc&verified=true#reviews) #### 2 reviews mention Back Office Outsourcing Content Moderation Services for Music Distribution Company 4.0/5 — SupportYourApp provides back-office outsourcing services to a music distribution company. They've deployed 21 specialists to assist the client with backend content moderation. - 1 of 2 Back Office Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/supportyourapp/277813) #### Very responsive SupportYourApp is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 24 countries - Austria (1 projects) - Bahamas (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (2 projects) - Denmark (2 projects) - France (1 projects) - Germany (3 projects) - Greece (1 projects) - Ireland (2 projects) - Israel (6 projects) - Italy (1 projects) - Luxembourg (1 projects) - Malta (1 projects) - Netherlands (3 projects) - New Zealand (1 projects) - Norway (1 projects) - Poland (1 projects) - Russia (1 projects) - Sweden (2 projects) - Switzerland (1 projects) - Ukraine (7 projects) - United States (25 projects) - England (5 projects) This provider is available in 33 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 31 languages: - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Korean - French - Turkish - Vietnamese - Cantonese - Italian - Urdu - Polish - Ukrainian - Persian - Romanian - Azerbaijani - Dutch - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Croatian - Swedish - Georgian [View Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Reviews consistently highlight their proactive communication and effective project management, with 100% positive feedback on their ability to meet deadlines and cost expectations. Clients commend their dedicated team and their capacity to enhance company performance. [Visit Website](https://helpware.com/cx/services/ai-data-annotation-llm-training?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### Reviewed 1 time in the past 6 months In recent reviews, clients have praised Helpware CX for their effective marketing support, noting a successful engagement that resulted in six new customers. Feedback highlights the company's impressive speed in project management and communication efficiency. A client specifically appreciated the value provided relative to cost, indicating a strong overall satisfaction with the services rendered. No areas for improvement were identified, reflecting a positive sentiment towards Helpware CX's capabilities. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/helpware-cx?sort_by=date_desc&verified=true#reviews) #### Experience in 13 industries Helpware CX has garnered positive feedback across various industries, including Telecommunications, Information Technology, eCommerce, and Healthcare. Clients praised their project management, communication, and ability to adapt to specific needs, leading to increased efficiency and customer satisfaction. Particularly in IT and Healthcare, Helpware's expertise in training and support was highlighted as a strength. Overall sentiment reflects a strong alignment with clients' values and objectives, making Helpware a suitable choice for companies seeking customer support and operational enhancements. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) ##### Consumer Products Experience Helpware CX has demonstrated exceptional expertise in delivering customer support services for the Consumer Products industry, particularly in handling high volumes of inquiries efficiently. Clients have praised their ability to improve response and resolution times, establish effective communication, and maintain reliability. Their proactive approach in product education and handling disputes further solidifies their strengths in enhancing customer experience. Overall, Helpware's attentive and dedicated service makes them a strong candidate for businesses seeking robust customer support solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Team for Lifestyle Brand (5.0/5, Oct 28, 2019): Helpware provided customer support services for a lifestyle brand. This included responding to inquiries regarding order status, conducting refunds and exchanges, answering incoming calls, and more. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/74209) ##### Healthcare Experience Helpware demonstrates robust expertise in the Healthcare sector, particularly in enhancing customer experience for SMBs. Clients commend their effective communication, project management, and ability to exceed performance metrics. Their integration into existing teams and proactive approach in automating processes have significantly impacted client operations positively. Overall, Helpware is recognized as a reliable partner that adds substantial value, making them a strong candidate for organizations seeking to improve their Healthcare services. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO for Meditation App Business (5.0/5, Nov 9, 2020): Helpware provides reps to support the organization’s small and medium-sized businesses (SMBs). Their work has involved automating and documenting onboarding processes. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109848) ##### Information technology Experience Helpware has garnered positive feedback in the Information Technology sector, particularly for its expertise in managed services and image annotation. Clients commend their responsiveness, quality of work, and ability to adapt processes to meet specific needs. Notably, Helpware's proactive communication and effective project management have led to improved outcomes, including cost savings and enhanced operational efficiency. The overall sentiment indicates that Helpware is a reliable partner for businesses seeking to optimize their IT capabilities. - 2 reviews for information technology industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Image Annotation for Computer Vision Software (5.0/5, May 29, 2019): Helpware annotated thousands of images for computer vision models. They adjusted their internal tools to match the specified business process and did QA. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109902) - Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) ##### Software Experience The provider demonstrates considerable expertise in custom software services, particularly in Salesforce and UI/UX design. Clients appreciate their organized approach, effective communication, and capability to improve operational processes, resulting in enhanced reporting and task management. The overall sentiment is positive, highlighting the provider's commitment to delivering measurable value and adaptability to client needs. Their team's integration into client operations fosters collaboration, making them a strong candidate for businesses seeking efficient software solutions. - 1 review for software industry - $10,000 – $49,000 avg. project cost - Staff Augmentation for Computer Software Company (4.5/5, Oct 24, 2019): Helpware augmented the staff of a computer software company. Their team was responsible for account management assistance and daily operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/72046) ##### eCommerce Experience Helpware has received positive feedback from eCommerce clients, particularly for their customer support services. Clients appreciate their alignment with company values, excellent communication, and customization of services. Notable strengths include effective project management and measurable improvements in metrics such as handle time and cost per contact. The overall sentiment is favorable, indicating that Helpware is well-equipped to meet the specific needs of eCommerce businesses seeking reliable support solutions. - 1 review for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Clothing Company (5.0/5, Dec 8, 2023): Helpware provides customer support to a clothing company. They provide customer service agents to strengthen the internal sales team and cater to customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/254956) ##### Education Experience Helpware CX has received positive feedback from clients in the Education industry, particularly for their expertise in customer support. One client highlighted their effective onboarding and proactive assistance, which enhanced the overall user experience for students and instructors. The team's deep understanding of support systems and commitment to elevating client service were notably impressive. This demonstrates Helpware's ability to deliver impactful solutions tailored to educational needs, suggesting they are a strong fit for businesses in this sector. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Learning Software Company (5.0/5, Aug 29, 2020): Helpware provided call center services for an e-learning software company. The team provides support to students who are attempting to navigate the software. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/51984) ##### Food & Beverages Experience Helpware has received positive feedback from clients in the Food & Beverages industry, highlighting their agility and responsiveness in providing customer support. Clients like Chowbotics and Go Get Em Tiger commend Helpware's ability to enhance customer experience through dedicated support teams and proactive engagement. Their seamless integration and strong communication fostered effective workflows, allowing food and beverage companies to focus on growth and strategic initiatives. Overall, Helpware demonstrates a strong fit for businesses seeking reliable customer support solutions in this sector. - 2 reviews for food & beverages industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409) - Call Center Services for Food & Beverage Company (5.0/5, Aug 10, 2020): Helpware ensures a customer support workforce for a food and beverage company is always available. They guarantee that all calls are being attended and support requests are cleared up immediately. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/35032) ##### Nonprofit Experience Helpware has demonstrated strong expertise in providing scalable calling solutions for nonprofit organizations, particularly in public health initiatives. Clients appreciate their proactive communication, high-quality service, and impressive performance metrics, including a 99% QA accuracy rate. Their ability to quickly adapt and effectively manage large teams under tight timelines has proven beneficial for organizations like VaccinateCA. Overall, their responsiveness and commitment to quality make them a commendable choice for nonprofits seeking reliable support in operations. - 1 review for nonprofit industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Nonprofit Organization (5.0/5, Jun 2, 2021): Helpware handles call center services for a nonprofit organization. The team provides daily operational support, making outbound calls to pharmacies and clinics to gather COVID-19 vaccination data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/41747) ##### Media Experience Helpware has received positive feedback from clients in the Media industry, highlighting their expertise in customer service and content management. Clients noted significant improvements in customer satisfaction and social media engagement due to Helpware's proactive approach and strong project management skills. Their ability to adapt to the specific needs of media companies and provide tailored support has made a tangible impact on business growth, making them a strong candidate for potential clients seeking similar services. - 2 reviews for media industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Social Media Management for Author (5.0/5, Feb 26, 2019): Helpware manages marketing coordination and social media.  They collaborated on a style guide and now operate a content calendar. The internal team creates the content, which Helpware then edits and posts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/65247) - Call Center Services for Resume Builder Website (5.0/5, Apr 29, 2021): Helpware provides ongoing call center services for a resume builder website. The team provides product support and technical troubleshooting via email and phone channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/138213) ##### Retail Experience Helpware has demonstrated significant expertise in the Retail industry by effectively assisting a rapidly growing online rental company with order processing and customer communication. The client highlighted Helpware's impressive training, quick response times, and their seamless integration with in-house teams. This capability allowed for enhanced operational efficiency and immediate customer problem resolution, indicating Helpware's strong impact and reliability in supporting retail businesses. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - Customer Service Staff for Sports Gear Rental Company (4.5/5, Apr 24, 2019): A dedicated resource from Helpware helped process orders, coordinate with vendors, and respond to customer inquiries. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/94054) ##### Other Industry Experience Helpware demonstrates strong expertise in providing technical support within the Other Industry sector, particularly for clients like CVPS. Their team has been praised for its effective solutions to hardware and software issues, as well as their positive communication and collaborative spirit. Clients appreciate the seamless experience and empathetic approach, highlighting Helpware's ability to enhance client satisfaction without noted areas for improvement. This positions them as a reliable partner for businesses seeking support in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Tech Support for Valet Tech Solution Provider (5.0/5, Jan 25, 2019): Helpware provides software and hardware support for a tech company’s clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/49275) ##### Automotive Experience Helpware has demonstrated expertise in the Automotive industry by efficiently implementing digital marketing projects that enhance campaign performance. Clients highlight their thoroughness, timely project completion, and strong communication, contributing to successful business outcomes. The team's ability to manage both ad-hoc and recurring tasks, coupled with reasonable pricing, positions them as a reliable partner for companies in the automotive sector seeking to improve their digital advertising efforts. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): Helpware helped set up digital marketing accounts in Bing, DoubleClick, Facebook, Google Ads, Google Analytics, and Google Tag Manager. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) ##### Business services Experience Helpware CX has garnered positive feedback within the Business services industry, highlighted by its commitment to enhancing client operations through dedicated support and effective communication. Clients appreciate the provider's customizable services, which have enabled them to offload administrative tasks and focus on core business functions. The team's expertise in project management and customer service has led to improved client satisfaction and operational efficiency. Overall, Helpware is seen as a valuable partner capable of adapting to evolving business needs. - 3 reviews for business services industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative and Internal Support for Strategy Consultancy (5.0/5, Oct 23, 2019): Helpware provided branding and design work for a business strategy consulting firm. Their team was an extension of the internal team, bolstering day-to-day operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70882) - Customer Support for Analytics Company (5.0/5, Sep 27, 2018): Helpware provides full-service customer support throughout the business week. The team is contracted on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127201) - Office Support Resources for Hiring Company (5.0/5, Oct 6, 2018): Helpware handles various engineer recruitment processes such as registering new companies, producing weekly reports, managing databases, and facilitating document exchanges with candidates. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130551) ##### Financial services Experience Clients in the financial services sector have praised Helpware for its expertise in market research and CRM administration, particularly in the US healthcare space. Reviewers highlight their seamless integration into teams, proactive communication, and commitment to continuous improvement. The overall sentiment is highly positive, with clients noting significant operational support that allows them to focus on core business functions, thus indicating Helpware's strong fit for companies in need of reliable outsourcing solutions. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Mkt Research & CRM Administration for Financial Services Co (4.0/5, Oct 23, 2019): Helpware provides outsourced workforce solutions to a financial services company. They conduct research on operators and themes within the US healthcare services space. The team also administers the CRM. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70550) - Data Entry & Back Office Support for Marketing Services Company (5.0/5, Oct 17, 2018): Helpware supplements resources for ongoing marketing campaigns. They handle automated outreach efforts and use Zapier to manage relationships. The team oversees event registration and the user database. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135133) ##### Advertising & marketing Experience Helpware has received positive feedback from clients in the Advertising & marketing industry, highlighting their expertise in social media strategy, content creation, and email marketing. Clients appreciate their ability to enhance brand visibility and engagement through tailored strategies and high-quality outputs. The team is noted for their professionalism, effective communication, and commitment to client success, making them a reliable partner for businesses seeking to improve their marketing efforts. - 3 reviews for advertising & marketing industry - Less than $10,000 avg. project cost - Design & SMM for Graphic Design Firm & Online Shop (4.5/5, Jan 13, 2021): Helpware provides ongoing design and social media marketing for a graphic design firm and online shop. The team was hired to provide design and production assistance, as well as create a social media plan. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/34522) - Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Helpware provides assistance with staffing resources for article engagement tasks in German and English. They source and vet potential candidates before training them via video conferences. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Helpware buttressed the marketing efforts of an e-commerce-focused marketing agency. They helped the client craft personalized messaging for prospective clients. The team also spearheaded email campaigns. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) ##### Telecommunications Experience Helpware CX has demonstrated strong capabilities in the Telecommunications sector, notably in customer acquisition through effective marketing strategies. Clients commend their swift project management and valuable cost-to-service ratio, leading to tangible results, such as attracting six new customers. Overall, the feedback reflects a high level of satisfaction, suggesting that Helpware CX is well-equipped to meet the needs of businesses in the Telecommunications industry. - 1 review for telecommunications industry - Unknown avg. project cost - Customer Research Services for Telecommunications Co (4.5/5, May 12, 2026): Helpware CX provided customer research services for a telecommunications company. The goal was to attract customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/456537) ##### Arts, entertainment & music Experience Helpware has received positive feedback in the Arts, entertainment, and music sector for its effective customer service outsourcing. Clients have praised their responsiveness and flexibility, particularly their 24/7 support, which significantly enhances user experience. The company's ability to swiftly adapt to changing needs and improve communication processes showcases their expertise and commitment to client satisfaction. Overall, Helpware's strengths in managing customer interactions make them a valuable partner for businesses in the Arts, entertainment, and music industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Store Platform (5.0/5, Dec 17, 2020): Helpware provides ongoing call center services for an online store platform. The team supplies seven days a week coverage and they handle calls, chats, and other support and assistance channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/140836) ##### IT Services Experience Helpware CX demonstrates strong expertise in IT services, particularly in managing customer support for digital platforms. Clients appreciate their effective communication and dedicated staff, which enhance collaboration and ensure technical inquiries are expertly addressed. The positive feedback highlights their administrative support as a key strength, contributing to a seamless operational experience. Overall, Helpware CX is well-regarded in the IT services industry, making them a suitable partner for businesses seeking reliable customer support solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Tech Support for IT Company (5.0/5, Oct 4, 2018): Helpware provided remote technical assistance, answering customer questions and resolving issues over the phone. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129619) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Helpware CX for offering exceptional value for money, noting their competitive pricing and high-quality services. One client highlighted choosing Helpware due to its alignment with budget constraints while providing good value. Another remarked on Helpware's efficiency, stating it significantly reduced costs while enhancing service quality. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness and value derived from their partnership with Helpware. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) - $50,000 to $199,999 (12 reviews) - $10,000 to $49,000 (10 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (3 reviews) - $10,000,000 + (1 reviews) #### Very responsive Helpware CX is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Uassist.ME](https://clutch.co/profile/uassistme) #### 4.6 out of 5 star rating (35 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Miami Beach, FL #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 30% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Uassist.ME is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. The company receives high praise for its proactive and efficient approach, with 100% positive feedback highlighting seamless communication, reduced client hold times, and enhanced process efficiency, leading to a 28% reduction in dropped calls and a 15% increase in collected funds within terms. [Visit Website](https://www.uassistme.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### Reviewed 1 time in the past 6 months Recent reviews for Uassist.ME highlight their exceptional communication and work ethic, with clients noting their ability to deliver quick and accurate data collection. A client praised their alignment with company values and culture, citing a long-term engagement that underscores reliability. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified, reinforcing Uassist.ME's strong reputation in project management and client satisfaction. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/uassistme?sort_by=date_desc&verified=true#reviews) #### 6 reviews mention Data Entry & Processing Data Entry & Processing Experience Uassist.ME has received overwhelmingly positive feedback for their Data Entry & Processing services, with 100% of reviewers expressing satisfaction. Key strengths include accuracy, timely delivery, and proactive communication. Notable impacts include a 28% reduction in abandoned calls and a 15% increase in timely invoice collections. Clients commend the team's reliability and problem-solving skills, stating that Uassist.ME is integral to their operations, demonstrating a strong culture fit and commitment to excellence. - 5 of 6 Data Entry & Processing reviews are 5 stars - 1 new review for Data Entry & Processing in past 6 months - $50,000 – $199,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/uassistme#review-410552) #### Experience in 9 industries Uassist.ME has garnered positive feedback across various industries, including Advertising & Marketing, Contracting, Financial Services, Real Estate, Food & Beverage, and Information Technology. Clients commend their expertise in data management, customer service, and lead generation, showcasing strengths in communication, reliability, and adaptability. Overall sentiment is favorable, especially in Advertising & Marketing and Real Estate, where businesses highlight increased efficiency and improved customer satisfaction, making Uassist.ME a suitable partner for companies in these sectors. [Read All Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) ##### Construction Experience Uassist.ME has demonstrated strong expertise in the Construction industry through their effective communication and organizational skills. Clients appreciate their professional assistants who seamlessly integrate into teams, alleviating workloads and enhancing project efficiency. The positive feedback highlights their responsiveness and commitment to client needs, making them a reliable partner for construction firms seeking support. Overall, their ability to contribute significantly to project success positions them as a favorable choice for businesses in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant for Design & Construction Company (5.0/5, Apr 28, 2020): Uassist.ME served as a virtual assistant for a design and construction firm. This included managing calendars, conducting research, and handling purchases. [Read Full Review](https://clutch.co/go-to-review/uassistme/72635) ##### Advertising & marketing Experience Uassist.ME has received positive feedback from clients in the Advertising & Marketing industry for their expertise in virtual assistance and project management. Clients highlighted their effective communication, quick data collection, and ability to enhance organizational efficiency. The company's support has led to improved client acquisition rates and expedited project completion timelines. Overall, Uassist.ME is recognized for its cost-effectiveness and dedication, making it a strong candidate for businesses seeking reliable support in their marketing initiatives. - 7 reviews for advertising & marketing industry - 6 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Digital Marketing Agency (5.0/5, Nov 1, 2021): A digital marketing agency needed a partner to handle all of their billing emails and customer information updates. They hired Uassist.ME based on their past experience of working together. [Read Full Review](https://clutch.co/go-to-review/uassistme/3428) - Virtual Administrative Services for Agency (5.0/5, Aug 15, 2019): Uassist.ME provided virtual administrative services.  [Read Full Review](https://clutch.co/go-to-review/uassistme/25673) - LinkedIn Lead Generation for Digital Marketing Firm (4.5/5, Mar 5, 2020): Uassist.ME provided an outsourced human assistant to manage LinkedIn outreach and marketing campaigns through direct messaging. The assistant was given metrics to hit.  [Read Full Review](https://clutch.co/go-to-review/uassistme/30404) - Accounting & Virtual Assistance for Digital Marketing Agency (5.0/5, Jan 12, 2022): A digital marketing agency has saught Uassist.ME's help in fulfilling their organizational needs through virtual assistance. The team also provides tech support, bookkeeping, and campaign management services. [Read Full Review](https://clutch.co/go-to-review/uassistme/110001) - Virtual Assistant for Full-Service Marketing Agency (5.0/5, Jul 9, 2020): Uassist.ME provided a virtual assistant for a full-service creative agency. They crafted copy for email newsletters and generated blog content. They’re working to develop an ad strategy for third-party clients. [Read Full Review](https://clutch.co/go-to-review/uassistme/132202) - Customer Service for Business Consultants (5.0/5, Jul 23, 2019): Uassist.ME handles onboarding and customer service for an entrepreneurship consulting company. They field questions over phone, email, and through the website. [Read Full Review](https://clutch.co/go-to-review/uassistme/136867) - Data Collection Services for Media Buying Company (5.0/5, Jun 24, 2026): Uassist.ME provides data collection services for a media buying company. The team gathers backend information to update the client's system, including circulation, deadlines, rates, and publication dates. [Read Full Review](https://clutch.co/go-to-review/uassistme/467265) ##### Food & Beverage Experience Uassist.ME has demonstrated strong expertise in the Food & Beverage industry, particularly in financial processes for companies like Poppi. Their team effectively managed accounts payable and receivable tasks, achieving a 75% reduction in vendor calls and a 15% increase in timely collections. Clients appreciate their proactive communication and commitment to accuracy, which have significantly improved operational efficiency. Overall, Uassist.ME is well-regarded for their adaptability and strong partnership approach, making them a suitable choice for Food & Beverage businesses. - 1 review for food & beverage industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Accounting Outsourcing for Beverage Manufacturer (5.0/5, Jul 30, 2024): UAM provides ongoing back-office accounting outsourcing services for a beverage manufacturer. The team manages AP and AR invoice data entries, research, and paperwork support.  [Read Full Review](https://clutch.co/go-to-review/uassistme/304121) ##### Financial services Experience Uassist.ME has received positive feedback from clients in the Financial services industry, highlighting their expertise in data management and customer assistance. Clients commend their proactive approach, effective communication, and ability to integrate seamlessly into existing teams. Notable strengths include improving efficiency in CRM back-office tasks, enhancing service delivery, and contributing to significant business growth. Overall, Uassist.ME is recommended for firms seeking reliable support that aligns closely with their operations and enhances their productivity. - 4 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative Support for Mortgage Company (5.0/5, Nov 8, 2021): Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. [Read Full Review](https://clutch.co/go-to-review/uassistme/4288) - Data Entry for Outsourced Accounting Firm (4.5/5, Aug 18, 2021): Uassist.ME helps the client with data entry and other clerical work. After some training, they started downloading bank statements, collecting invoices, and importing them into the client's ERP system daily. [Read Full Review](https://clutch.co/go-to-review/uassistme/110885) - BPO for Financial Services Company (4.5/5, Aug 19, 2021): A financial services company hired Uassist.ME to provide BPO services. They manage banking imports and reconciliation for the client's customers, and deliver reports to the team's accountants, among other tasks. [Read Full Review](https://clutch.co/go-to-review/uassistme/111842) - Back Office Outsourcing for Fintech Company (5.0/5, Aug 9, 2022): A fintech company hired Uassist.ME to provide back office outsourcing. They take care of data-related CRM activities to streamline the client's processes. [Read Full Review](https://clutch.co/go-to-review/uassistme/153424) ##### Healthcare Experience Uassist.ME has demonstrated strong expertise in the Healthcare industry, particularly through their effective assistance in patient engagement and administrative tasks for dental and medical device businesses. Clients highlight their responsiveness and the positive impact on patient retention and operational efficiency. Their bilingual capabilities enhance communication with diverse patient populations. Overall, Uassist.ME is viewed as a reliable partner that contributes to improved workflow and reduced overhead costs, making them a suitable choice for Healthcare providers seeking support. - 2 reviews for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance & Translation for Dentistry Business (4.0/5, Jul 28, 2021): Uassist.ME provided virtual assistance and back-office support for a dentistry firm. Their tasks involve reaching out to patients and verifying insurance benefits. They also provided translation services.  [Read Full Review](https://clutch.co/go-to-review/uassistme/93405) - Call Services & Support for Medical Provider (5.0/5, Jul 23, 2019): Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the number of calls. [Read Full Review](https://clutch.co/go-to-review/uassistme/136853) ##### Media Experience Uassist.ME has received positive feedback from clients in the Media industry for their reliable project management support. One client highlighted a full-time assistant's effectiveness in handling project tasks, enabling the client to focus on higher priority work. The assistant's timely communication and thoroughness in following instructions were particularly noted as strengths. Overall, Uassist.ME's expertise in virtual assistance has proven invaluable, enhancing operational efficiency for media marketing projects. - 1 review for media industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Online Media Mktg Company (5.0/5, Jul 28, 2021): Uassist.ME is providing virtual assistant services to a marketing company. Their work mainly revolves around completing the client's internal project management tasks such as providing monthly reports. [Read Full Review](https://clutch.co/go-to-review/uassistme/93333) ##### Environmental Services Experience Uassist.ME has demonstrated strong expertise in providing administrative support to businesses in the Environmental Services sector, notably in tree services. Clients praise their effective communication, problem-solving abilities, and solid project management. The engaged team members are noted for their proactive involvement and adaptability, contributing positively to the overall efficiency of operations. This consistent positive feedback suggests that Uassist.ME is well-suited for organizations seeking reliable support in the Environmental Services industry. - 1 review for environmental services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Assistance for Tree Cutting Company (5.0/5, Apr 26, 2021): Uassist.ME provides administrative assistance to a tree cutting company. The assistant assigned for the project helps the client with research, customer service, problem solving, and activities coordination. [Read Full Review](https://clutch.co/go-to-review/uassistme/134529) ##### Information technology Experience Uassist.ME has received positive feedback from clients in the Information technology sector, particularly for their reliability and effective remote assistance. Clients highlight their expertise in providing cost-effective virtual executive assistants who seamlessly integrate with existing teams. The company demonstrates strong communication skills and initiative, ensuring smooth collaboration. Overall, Uassist.ME is well-regarded for meeting the demands of growing technology firms, making them a valuable partner for businesses seeking efficient support. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for Digital Lending Platform (5.0/5, Apr 19, 2021): Uassist.ME supplies a technology company with a virtual executive assistant. The assistant helps support the executive team's bandwidth. [Read Full Review](https://clutch.co/go-to-review/uassistme/128976) ##### Consumer Products Experience Uassist.ME demonstrates significant expertise in the Consumer Products industry, particularly in managing customer service for e-commerce businesses. Clients highlight their strong team dynamics, adaptability to unique brand personas, and impressive customer satisfaction rates, achieving 97% based on extensive engagement. The personalized approach and effective communication foster a collaborative relationship, making Uassist.ME a suitable partner for businesses looking to enhance customer interactions and maintain high service standards. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Management for Startup E-Commerce Company (5.0/5, Mar 12, 2021): Uassist.ME provides customer service management for a small e-commerce company. They handle all the communication channels with the clients including emails, Zendesk tickets, and online chat support. [Read Full Review](https://clutch.co/go-to-review/uassistme/95612) ##### Food & Beverages Experience Uassist.ME has demonstrated strong expertise in supporting businesses within the Food & Beverages industry, particularly through effective management of vendor relations, graphic design, and bilingual communication. Clients appreciate their fast turnaround times, cost-effectiveness, and familiarity with brand needs, contributing to efficient operations. The overall sentiment is positive, highlighting their ability to meet diverse challenges in a timely manner, though clients suggest enhancing direct communication methods. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO & Virtual Assistance for Restaurant (5.0/5, Jul 20, 2020): A longtime partner, Uassist.ME provides ongoing BPO and virtual assistance services. They respond to customers, create graphic designs, and identify and manage vendors. The team also developed a website. [Read Full Review](https://clutch.co/go-to-review/uassistme/140083) ##### Legal Experience The feedback from legal industry clients regarding Uassist.ME indicates a significant dissatisfaction with their virtual assistant services. Clients reported subpar work quality, including frequent grammatical and spelling errors, and issues with project management and adherence to agreed hours. The company's claims of professionalism contrasted sharply with actual performance, leading to frustration and a lack of timely deliverables. Overall, potential clients in the legal sector may find Uassist.ME's expertise and reliability insufficient for their needs. - 1 review for legal industry - Less than $10,000 avg. project cost - Virtual Assistant & Web Dev for Law Firm (1.5/5, Apr 28, 2020): Uassist.ME was hired as a virtual assistant and web developer for a law firm. The team was responsible for managing emails and calendars, communicating with vendors, and handling travel arrangements. [Read Full Review](https://clutch.co/go-to-review/uassistme/72695) ##### Other Industry Experience Uassist.ME has received positive feedback from clients in the Other Industry, highlighting their expertise in customer service and administrative tasks. Clients appreciate the efficiency, communication, and transparency provided by their virtual assistants, which have significantly improved productivity and allowed businesses to focus on core activities. Overall, the sentiment is highly favorable, with clients noting that Uassist.ME has been instrumental in driving operational success and enhancing business performance. - 2 reviews for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service for Craft Spirits E-Commerce Business (5.0/5, Mar 9, 2020): Uassist.ME supplies virtual assistants (VAs) who provide ongoing customer service and data entry support for a spirits marketplace. [Read Full Review](https://clutch.co/go-to-review/uassistme/32585) - Virtual Assistant for Engineering Firm (4.5/5, Sep 4, 2019): Uassist.ME provides a virtual assistant to a small engineering firm. The assistant handles administrative tasks, such as bookkeeping, managing arrangements and calendars, and set up reports.  [Read Full Review](https://clutch.co/go-to-review/uassistme/38014) ##### Real estate Experience Uassist.ME has received positive feedback from clients in the real estate industry, emphasizing their expertise in lead management, administrative support, and marketing services. Clients noted significant improvements, such as increased conversion rates and enhanced operational efficiency. The company's strong communication skills and culturally aligned workforce were highlighted as major strengths. Overall, clients expressed satisfaction with the tailored support provided, reinforcing Uassist.ME as a valuable partner for real estate businesses seeking reliable assistance. - 7 reviews for real estate industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Management Services for Real Estate Management Company (5.0/5, Jun 7, 2022): Uassist.ME was a real estate management company’s lead management partner. Their team of 15 resources worked closely with the client to qualify, nurture, and prime leads.  [Read Full Review](https://clutch.co/go-to-review/uassistme/21965) - IT Support for Real Estate Investment Firm (5.0/5, Jan 15, 2021): Uassist.ME provides ongoing technical and lead generation support to a property management and private equity firm. This includes call center services. [Read Full Review](https://clutch.co/go-to-review/uassistme/37203) - Remote Sales & Marketing Support for Housing Service (5.0/5, Jan 11, 2019): Uassist.ME provides a remote team to perform administrative and marketing tasks for a property management firm. They interact with clients, close deals, and coordinate digital marketing and content efforts. [Read Full Review](https://clutch.co/go-to-review/uassistme/43371) - Virtual Assistant & Mktg Strategy for Real Estate Agency (4.0/5, Nov 5, 2021): Uassist.ME provides a virtual assistant to perform administrative duties. They communicate with customers, manage the client's social media, and so on. They're also helping with marketing and transcription. [Read Full Review](https://clutch.co/go-to-review/uassistme/56897) - Virtual Assistant for a Realty Team (5.0/5, Feb 11, 2019): Uassist.ME provides an outsourced, virtual office assistant to answer incoming phone calls for a real estate firm. [Read Full Review](https://clutch.co/go-to-review/uassistme/57743) - BPO Services & Social Media Marketing for Realtor (5.0/5, Jun 5, 2020): Uassist.ME provided BPO services and social media marketing for a realtor. The assistant handled back-office responsibilities ranging from following up with clients to managing schedules to rebranding efforts. [Read Full Review](https://clutch.co/go-to-review/uassistme/105579) - Web Dev & Digital Strategy for Real Estate & E-Commerce Co (4.0/5, Jul 10, 2020): Uassist.ME built a website for a real estate and e-commerce company. They also implemented a digital strategy that included SMM, creative, logo design, and branding. They even support bookkeeping and paperwork. [Read Full Review](https://clutch.co/go-to-review/uassistme/132977) ##### IT Services Experience Uassist.ME is recognized for its professionalism, proactive engagement, and adaptability in the IT Services sector. Clients commend their ability to generate high-quality leads and deliver valuable insights that enhance marketing strategies. Their collaborative approach and commitment to acting as an extension of the client's team contribute positively to business outcomes. Overall, Uassist.ME is highly recommended for organizations seeking results-oriented support in lead generation and sales pipeline development. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing Services for Cybersecurity Company (5.0/5, Sep 26, 2025): Uassist.ME provides telemarketing services for a cybersecurity company. The team manages outreach, generates leads, engages with prospects, and contributes to the client's sales pipeline. [Read Full Review](https://clutch.co/go-to-review/uassistme/409191) ##### Contracting Experience Uassist.ME demonstrates significant expertise in the Contracting industry, particularly in enhancing customer service and operational efficiency. Clients report a 28% reduction in dropped calls and improved satisfaction scores due to effective communication and scheduling support. The provider's commitment to proactive assistance and detailed project management has garnered positive feedback, reflecting their ability to adapt and address complex challenges. Overall, Uassist.ME is a reliable choice for businesses seeking to optimize client interactions and service delivery. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Landscaping Company (5.0/5, Oct 2, 2025): Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and teams. [Read Full Review](https://clutch.co/go-to-review/uassistme/410552) #### Very responsive Uassist.ME is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [OBI Services](https://clutch.co/profile/obi-services) #### 5 out of 5 star rating (20 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dipolog City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description OBI Services is a Business Process Outsourcing (BPO) company specializing in data management, administrative outsourcing, and back office services. Across reviews, clients highlight their attention to detail, commitment to accuracy, and ability to enhance operational efficiency. Approximately 90% of reviewers commend their project management, noting timely delivery and proactive communication. They are praised for improving data accuracy and reducing processing errors, making them a reliable partner. [Visit Website](https://obi.services?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### Timely Overall, client feedback indicates a strong sentiment towards OBI Services' timeliness. Clients consistently noted that deliverables were completed on or ahead of schedule, with one client highlighting a 20% reduction in turnaround time for data entry tasks. Another client praised their proactive communication and responsiveness to feedback, ensuring project objectives were met efficiently. Clients appreciated the clear updates and structured workflows that contributed to timely project completion, reinforcing OBI Services as a reliable partner. - Back Office Outsourcing for Football Media Company (5.0/5, Aug 10, 2024): They utilise Nifty Project Management which is ideal for us. They break down tasks into milestones and use the Kanban board to show us exactly where they are with the task. Their turnaround times are always timely. [Read Full Review](https://clutch.co/go-to-review/obi-services/306498) - Back Office Outsourcing for Real Estate Company (5.0/5, Jun 5, 2025): OBI Services demonstrated excellent project management deliverables were consistently on time, communication was clear, and they adapted quickly to changing needs and property cycles. They were proactive and always ready to take initiative. [Read Full Review](https://clutch.co/go-to-review/obi-services/379930) - Data Entry & Formatting Services for Investment Consultancy (5.0/5, Jun 23, 2025): Project management was excellent deliverables were consistently on time, and their team maintained clear communication. They were quick to adapt whenever we adjusted the format or scope. [Read Full Review](https://clutch.co/go-to-review/obi-services/384501) - Data Entry & Management for Real Estate Agency (5.0/5, Jul 14, 2025): OBI Services was punctual with every delivery and very responsive to last-minute updates or adjustments. Communication was clear and they always checked in to confirm priorities and deadlines. [Read Full Review](https://clutch.co/go-to-review/obi-services/389723) - Data Entry Services for Linear Generator Technology Company (5.0/5, Jul 14, 2025): OBI Services delivered every update on or ahead of schedule and were very responsive to last-minute changes or additional requests. Communication was clear and proactive throughout. [Read Full Review](https://clutch.co/go-to-review/obi-services/389936) #### 2 reviews mention Data Entry & Processing Data Entry & Processing Experience OBI Services receives overwhelmingly positive feedback for their Data Entry & Processing capabilities, with 100% of clients expressing satisfaction. Clients highlight strengths in accuracy, efficiency, and timely project completion. Notable comments include praise for their attention to detail and versatile support across various tasks. All reviewers reported measurable outcomes, such as improved data organization and faster processing times. The only area identified for improvement was the availability for weekend work, reflecting their overall commitment to quality and client needs. - 2 of 2 Data Entry & Processing reviews are 5 stars - 1 new review for Data Entry & Processing in past 6 months - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/obi-services#review-404177) #### Experience in 8 industries OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) ##### Information technology Experience OBI Services demonstrates strong expertise in the Information Technology industry through their commitment to quality and adaptability. Clients have reported significant improvements in customer satisfaction, data accuracy, and operational efficiency. Their proactive communication and project management ensure timely delivery and a deep understanding of client needs. Feedback highlights the company's ability to enhance customer support and data management, making them a reliable partner for businesses seeking high-quality outsourcing solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Rewards Platform (5.0/5, Oct 22, 2025): OBI Services manages the customer support operations of a rewards platform. Their fully trained customer support team provides 24/7 multilingual support via email, live chat, and social media channels. [Read Full Review](https://clutch.co/go-to-review/obi-services/414991) - Data Entry & Mgmt Support for Data Platform Solutions Co (5.0/5, Nov 7, 2025): OBI Services was hired by a data platform solutions company to provide data entry and management support. Their work included data cleaning and validation, database organization, and QA services. [Read Full Review](https://clutch.co/go-to-review/obi-services/418330) ##### Financial services Experience OBI Services has received positive feedback from clients in the Financial services industry, highlighting their expertise in streamlining operations and enhancing customer support. One client emphasized improved response times by over 40% and a reduction in processing errors by nearly 30%, demonstrating a significant impact on operational efficiency. The company's commitment to understanding client missions and proactive problem-solving reinforces their role as a strategic partner, making them a strong candidate for businesses seeking operational support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Mgmt & Customer Service for Financial Nonprofit (5.0/5, Nov 22, 2025): OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and processing requests. [Read Full Review](https://clutch.co/go-to-review/obi-services/421362) ##### Automotive Experience OBI Services demonstrates considerable expertise in the Automotive industry, particularly in managing complex technical data for R&D and production planning. Clients commend their attention to detail, proactive communication, and ability to deliver projects on time, resulting in streamlined processes and improved internal reporting. Their commitment to quality and ownership of tasks significantly enhances operational efficiency, making them a reliable partner for Automotive businesses seeking data management solutions. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Linear Generator Technology Company (5.0/5, Jul 14, 2025): OBI Services provided data entry services for a linear generator technology company. The team handled data entry, cross-checking, and formatting of spreadsheets related to parts inventory and testing logs. [Read Full Review](https://clutch.co/go-to-review/obi-services/389936) ##### Real estate Experience OBI Services has demonstrated strong expertise in the real estate sector, particularly in data management and back-office support. Clients praised their attention to detail, timely delivery, and ability to streamline processes, which significantly enhanced operational efficiency. The positive sentiment reflects their understanding of property-related data and commitment to aligning with client needs, making them a reliable partner for real estate projects. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Real Estate Company (5.0/5, Jun 5, 2025): OBI Services provided back-office support for a real estate company. The team handled data entry, CRM updates, document preparation, tenant referencing support, and email management. [Read Full Review](https://clutch.co/go-to-review/obi-services/379930) - Data Entry & Formatting Services for Investment Consultancy (5.0/5, Jun 23, 2025): OBI Services provided data entry services for an investment consultancy. The team formatted property documents, digitized handwritten notes, organized files within the client's CRM, and created Excel sheets. [Read Full Review](https://clutch.co/go-to-review/obi-services/384501) - Data Entry & Management for Real Estate Agency (5.0/5, Jul 14, 2025): OBI Services provided data entry and management services for a real estate firm. They cleaned, verified, and entered detailed property data into Google Sheets, designed templates, and maintained regular updates. [Read Full Review](https://clutch.co/go-to-review/obi-services/389723) ##### Sports Experience OBI Services has demonstrated strong expertise in supporting sports organizations, particularly in grassroots football, by providing effective media coverage and administrative assistance. Clients appreciate their efficiency, versatility, and timely delivery of tasks. The company's ability to handle diverse roles—from admin to design—enhances its value. However, the lack of weekend availability can be a limitation for organizations requiring prompt content creation. Overall, OBI Services is well-suited for sports entities seeking comprehensive support. - 1 review for sports industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Football Media Company (5.0/5, Aug 10, 2024): OBI Services provided staff augmentation services for a football media company. The team supports the client with IT, administration workload, and media content creation. [Read Full Review](https://clutch.co/go-to-review/obi-services/306498) ##### Healthcare Experience OBI Services has garnered positive feedback from clients in the Healthcare industry, emphasizing their expertise in data management and accuracy. Clients, including leading healthcare providers, noted efficient project execution and excellent communication, which led to improved operational efficiency. Their commitment to delivering high-quality, error-free results has positioned them as a reliable partner for healthcare organizations seeking to enhance their data management processes, making OBI Services a strong candidate for similar projects. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Sep 8, 2025): OBI Services provided data entry services for a healthcare company. The team collected, verified, and accurately input large volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404119) - Data Entry for B2B Healthcare Supply Chain Platform (5.0/5, Sep 8, 2025): OBI Services was hired by an AI-based global B2B healthcare supply chain platform to manage their data entry project. The team was tasked with collecting, verifying, and inputting large volumes of information. [Read Full Review](https://clutch.co/go-to-review/obi-services/404152) - Data Entry & Processing for Nutrition Company (5.0/5, Sep 8, 2025): OBI Services managed a data entry project for a nutrition company. The team collected, verified, and input volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404177) ##### Advertising & marketing Experience OBI Services has garnered positive feedback in the Advertising & Marketing sector, praised for their expertise in video editing, graphic design, and digital product creation. Clients highlight their adaptability, strong project management, and commitment to delivering high-quality results. The team's personable approach fosters a familial atmosphere, enhancing collaboration. Their meticulous attention to detail and efficiency in handling complex tasks significantly improve clients' operational workflows, making them a valuable partner for businesses seeking to elevate their marketing strategies. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Video Mktg, Graphic & Web Design for Content Creation Firm (5.0/5, Jul 30, 2024): OBI Services provides video marketing support for a content creation firm's end clients. The team supports the client in video editing, graphic and logo design, landing page creation, and logo animations. [Read Full Review](https://clutch.co/go-to-review/obi-services/303894) - Data Processing for Healthcare-Focused MarCom Firm (5.0/5, Dec 3, 2025): OBI Services provided data processing services for a healthcare marcom company. The team cleaned, organized, and prepared healthcare-related records and formatted all information into structured templates. [Read Full Review](https://clutch.co/go-to-review/obi-services/423347) ##### Consumer products & services Experience OBI Services has garnered positive feedback from clients in the Consumer Products & Services industry, particularly for their expertise in customer support. They successfully enhanced customer service capacity for Tractive, leading to a 30% decrease in response times and improved customer satisfaction scores. Clients praised their adaptability, proactive communication, and alignment with brand values, underscoring OBI Services' strengths in managing high-volume inquiries and maintaining service quality across multiple channels, making them a suitable partner for businesses in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Outsourcing for Pet Tracking Company (5.0/5, Oct 22, 2025): OBI Services provides customer support outsourcing for a pet tracking company. The team handles customer inquiries across multiple channels, responds to questions, processes replacements, and provides support. [Read Full Review](https://clutch.co/go-to-review/obi-services/414983) #### Completed projects in 7 countries - Austria (1 projects) - Israel (1 projects) - Italy (1 projects) - Japan (1 projects) - United States (3 projects) - Scotland (1 projects) - England (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) --- ### [Zenbooks](https://clutch.co/profile/zenbooks) #### 4.9 out of 5 star rating (10 reviews) - $1,000+ minimum project size - $150 - $199 average hourly rate - 10 - 49 employees - Ottawa, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Accounting - 10% Back Office Outsourcing - 25% Finance & Accounting Outsourcing (FAO) - 10% Financial Consulting - 20% Fractional CFO Services - 10% Business Consulting #### Company description Zenbooks is an accounting and financial services firm offering comprehensive bookkeeping, tax advisory, and financial management solutions. Across reviews, clients consistently commend their responsiveness, knowledge, and timely delivery of services, with approximately 90% expressing satisfaction. Some clients noted areas for improvement such as increased language support and better project visibility, but overall, Zenbooks maintains a high standard of service. [Visit Website](https://zenbooks.ca/solutions/accounting/?utm_source=clutch.co&utm_medium=referral&utm_campaign=profile) #### Innovative Clients have consistently highlighted Zenbooks' innovative approach, noting their agility and proficiency in embracing technology. One client emphasized that the team is 'progressive and embraces technology and innovation,' which underscores their commitment to delivering creative solutions. Overall sentiment regarding their innovation is highly positive, as clients appreciate their ability to streamline processes and enhance operational efficiency. - Accounting Services for Medical Aesthetics Procurement Co (5.0/5, Mar 30, 2026): Zenbooks is innovative, agile, knowledgeable, and overall excellent to work with. The team is progressive and embraces technology and innovation. [Read Full Review](https://clutch.co/go-to-review/zenbooks/446654) #### Experience in 9 industries Zenbooks has demonstrated expertise across multiple industries, including Advertising & Marketing, Business Services, Sports, Information Technology, Financial Services, Hospitality & Leisure, Real Estate, and Medical. Reviewers consistently highlight their strengths in bookkeeping, tax advisory, and payroll management. Sentiment is overwhelmingly positive, with clients praising Zenbooks' responsiveness, professionalism, and ability to streamline financial processes, making them a strong fit for organizations seeking reliable financial services in these sectors. [Read All Reviews](https://clutch.co/profile/zenbooks?verified=true#reviews) ##### Consulting Experience Zenbooks has received positive feedback within the Consulting industry, highlighting their expertise in bookkeeping and payroll management. Clients commend their accountability, consistency, and timely delivery of services. The firm successfully streamlines financial operations, allowing businesses to focus on growth. However, some clients noted the need for improved availability on critical payroll days. Overall, Zenbooks demonstrates a strong capacity to support consulting firms in managing their financial needs effectively. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Bookkeeping Services for Outsourced Conscious Sales Agency (5.0/5, Jul 21, 2023): Zenbooks provides bookkeeping services to an outsourced conscious sales agency. They align all the client's books, account for all transactions, produce profit and loss statements, and handle payroll. [Read Full Review](https://clutch.co/go-to-review/zenbooks/218608) ##### Real estate Experience Zenbooks has received positive feedback from real estate clients, highlighting their expertise in managing bookkeeping and tax services. Clients appreciate the efficient processes and timely delivery of services, indicating a strong focus on client needs. Their tech-savvy approach and the effectiveness of assigned accountants have been particularly praised. Overall, Zenbooks demonstrates a solid understanding of the real estate industry's requirements, making them a suitable partner for businesses seeking reliable financial management solutions. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Accounting Services for Commercial Real Estate Company (5.0/5, Jul 19, 2023): Zenbooks provides accounting services for a commercial real estate company. The team manages the client's bookkeeping requirements, including payroll. They've handled the client's 2022 corporate tax returns. [Read Full Review](https://clutch.co/go-to-review/zenbooks/218007) ##### Information technology Experience Zenbooks demonstrates strong expertise in bookkeeping and financial management within the Information Technology sector, delivering timely and high-quality services. Client feedback highlights their professionalism, responsiveness, and solution-oriented approach, contributing positively to project management. The ongoing engagement indicates a reliable partnership, making Zenbooks a compelling choice for businesses seeking effective financial support in the IT industry. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Bookkeeping Services for Reverse Sourcing Platform (5.0/5, Mar 19, 2026): Zenbooks provides bookkeeping services for a reverse sourcing platform. The team's work includes end-of-year financial reports, tax declarations, and TPS declarations. [Read Full Review](https://clutch.co/go-to-review/zenbooks/444097) ##### Hospitality & leisure Experience Zenbooks demonstrates strong expertise in the Hospitality & Leisure industry, providing exceptional bookkeeping and financial management services to clients like Moniker Partners. Their commitment to timely and error-free deliverables, along with a client-centric approach, fosters trust and satisfaction. Clients commend their responsiveness and genuine care for client success, positioning Zenbooks as a valuable partner for businesses seeking reliable financial oversight in the hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Bookkeeping & Tax Filing Service for Corporate Travel Firm (5.0/5, Jul 13, 2023): Zenbooks provides bookkeeping services for a corporate travel and retreat planning company. The team oversees the client's month-end bookkeeping tasks and manages their tax filing and payroll management needs. [Read Full Review](https://clutch.co/go-to-review/zenbooks/216065) ##### Financial services Experience Zenbooks has received positive feedback from clients in the Financial services industry, particularly for their expertise in bookkeeping, tax, and CFO services. Clients appreciate their accuracy, timeliness, and effective project management, leading to faster month-end closures and reliable financial reports. The company's strong alignment with client values and culture further enhances their appeal. Overall sentiment suggests that Zenbooks is a proficient partner, capable of delivering high-quality financial services tailored to client needs. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Accounting Services for AI-Powered Platform (5.0/5, Mar 19, 2026): Zenbooks provides accounting, tax, and financial planning services for an AI-powered platform. The team delivers monthly financial reports, tax documents, and spending plans. [Read Full Review](https://clutch.co/go-to-review/zenbooks/444068) ##### Sports Experience Zenbooks demonstrates strong expertise in supporting amateur sports associations, particularly in payroll and bookkeeping. Clients appreciate their excellent communication, project management, and timely delivery of services. The positive sentiment reflects their capability to optimize processes and ensure compliance. However, feedback indicates a need for more bilingual staff and enhanced knowledge of quality control laws, suggesting areas for further improvement. Overall, Zenbooks is well-suited for organizations seeking reliable financial management in the Sports industry. - 1 review for sports industry - $10,000 – $49,000 avg. project cost - Accounting Services for Sports Association (3.5/5, Mar 24, 2026): Zenbooks provides accounting services for an amateur sports association. The team manages the client's payroll and bookkeeping and helps optimize processes. [Read Full Review](https://clutch.co/go-to-review/zenbooks/445139) ##### Business services Experience Zenbooks has received positive feedback from clients in the business services industry for their expertise in accounting and financial management. Clients appreciate their responsiveness, knowledge, and personalized approach to meeting financial goals. The company's strengths include timely submissions and thorough guidance on bookkeeping and tax compliance. However, some clients noted a desire for improved visibility in project management. Overall, Zenbooks demonstrates a strong impact on financial operations, making them a valuable partner for businesses seeking comprehensive financial services. - 2 reviews for business services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Accounting Services for Event Design & Furniture Rental Co (5.0/5, Mar 25, 2026): Zenbooks provides accounting services for an event design and a furniture rental company. Their work includes payroll, tax return preparation, system setup and training, and fractional controller services. [Read Full Review](https://clutch.co/go-to-review/zenbooks/445329) - Accounting for Business Services Company (5.0/5, Mar 30, 2026): Zenbooks provided accounting and bookkeeping services for a business services company. The team also ensured the client's financial compliance and provided the client with visibility. [Read Full Review](https://clutch.co/go-to-review/zenbooks/446675) ##### Advertising & marketing Experience Zenbooks demonstrates strong expertise in the Advertising & Marketing sector, with clients noting their impressive knowledge and ability to handle complex projects efficiently. Their proactive communication and timely delivery have garnered positive feedback, indicating a reliable partnership. Clients appreciate the cultural alignment and value for cost, making Zenbooks a fitting choice for businesses seeking to enhance their financial management and strategic growth within the industry. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Accounting Services for Media Company (5.0/5, May 14, 2026): Zenbooks provided accounting services for a media company. The team was responsible for cleaning up the client's accounting and handling their monthly bookkeeping and taxation needs. [Read Full Review](https://clutch.co/go-to-review/zenbooks/457203) ##### Medical Experience Zenbooks demonstrates strong expertise in the Medical industry, particularly in providing financial and operational support to clinics in medical aesthetics. Clients commend their innovative approach, attentiveness, and excellent project management. The ongoing engagement noted improvements in cash flow management and process streamlining. Overall, the sentiment is highly positive, suggesting that Zenbooks is a reliable partner for businesses seeking financial solutions in the Medical sector. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Accounting Services for Medical Aesthetics Procurement Co (5.0/5, Mar 30, 2026): Zenbooks provides accounting services for a medical aesthetics procurement company. The team is responsible for setting up the client's system and offering ongoing bookkeeping support. [Read Full Review](https://clutch.co/go-to-review/zenbooks/446654) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Zenbooks' competitive pricing and exceptional value for money. Many reviews noted the company's ability to deliver high-quality services within budget constraints, with one client stating they chose Zenbooks for their 'good value for cost.' Overall sentiment is positive, as clients appreciate the blend of affordability and quality, with comments emphasizing that Zenbooks exceeded expectations in service delivery and responsiveness. [Read All Reviews](https://clutch.co/profile/zenbooks?verified=true#reviews) - $10,000 to $49,000 (4 reviews) - Less than $10,000 (1 reviews) #### Completed projects in 4 cities - Guelph, Ontario (1 projects) - Ottawa, Ontario (4 projects) - Toronto, Ontario (1 projects) - Montreal, Quebec (1 projects) This provider is fluent in 2 languages: - English - French [View Reviews](https://clutch.co/profile/zenbooks?verified=true#reviews) --- ### [1840 & Company](https://clutch.co/profile/1840-company) #### 4.8 out of 5 star rating (17 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Overland Park, KS #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 30% Staffing #### Company description 1840 & Company is a Business Process Outsourcing firm specializing in Offshore Back Office and Administrative Support Services. The reviews highlight their strong cultural fit, budget-friendly pricing, and exceptional responsiveness. They excel in rapid candidate sourcing and project management, consistently meeting deadlines. Review feedback is overwhelmingly positive, with no noted areas for improvement. [Visit Website](https://www.1840andco.com/back-office/data-entry?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### Reviewed 2 times in the past 6 months Recent reviews of 1840 & Company highlight a strong commitment to understanding client needs and delivering qualified talent efficiently. Clients praised their excellent communication, timely candidate sourcing, and effective project management. One client noted the significant improvement in operational efficiency and customer service, while another appreciated the seamless navigation of compliance and HR complexities. Overall, the sentiment is highly positive, with clients expressing satisfaction and recommending 1840 & Company as a valuable long-term partner. - 2 of 2 reviews are 5 stars - 1 new review for Back Office Outsourcing services - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/1840-company?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Data Entry & Processing Data Entry & Processing Experience 1840 & Company has received highly positive feedback in the Data Entry & Processing service, with clients praising their timely delivery, adaptability, and strong project management. Notably, 100% of reviewers highlighted effective communication and responsiveness. Clients appreciated their systematic approach, regular meetings, and the ability to address concerns promptly. Overall, the sentiment reflects a strong alignment with client needs, showcasing the company's commitment to quality and efficiency. - 0 of 1 Data Entry & Processing reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/1840-company#review-295137) #### Experience in 11 industries 1840 & Company has demonstrated expertise across various industries including Supply Chain, Medical, Telecommunications, and eCommerce. Feedback indicates strong capabilities in recruitment, operational efficiency, and customer service enhancement. Clients from the Supply Chain and Medical sectors particularly noted improved operational metrics and effective team building. Overall, sentiment is highly positive, highlighting their professional communication, adaptability, and commitment to client success, making them a valuable partner for businesses seeking staffing solutions in these fields. [Read All Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) ##### Financial services Experience 1840 & Company has received positive feedback from clients in the Financial services industry, particularly for their expertise in building teams and sourcing candidates. A notable client highlighted their successful partnership in establishing a Philippines-based accounting team, citing the company's responsiveness and effective project management. Overall, clients appreciate the professionalism and capability of 1840 & Company, making them a strong candidate for businesses seeking reliable support in the financial sector. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Financial Services Firm (5.0/5, Apr 15, 2024): 1840 & Company provides HR services for a financial services company. They've helped the client find and screen candidates for their Philippines-based accounting team. [Read Full Review](https://clutch.co/go-to-review/1840-company/282305) ##### Healthcare Experience 1840 & Company has demonstrated a strong capability in the Healthcare industry, particularly in improving patient communication and enhancing customer service processes. Clients have noted their professionalism, timely delivery, and proactive support, leading to reduced customer complaints and improved client retention. Their expertise in technology-based healthcare solutions positions them well to meet the demands of organizations seeking to enhance patient interaction and overall operational efficiency. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Healthcare Co (5.0/5, Mar 21, 2025): 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to patients. [Read Full Review](https://clutch.co/go-to-review/1840-company/361622) ##### eCommerce Experience 1840 & Company demonstrates strong expertise in the eCommerce sector, particularly in talent acquisition and market expansion. Client feedback highlights their efficiency in delivering qualified candidates swiftly while adapting to client needs and time zones. Their high ratings and responsive communication reinforce their strengths in project management. Overall, they are well-positioned to assist eCommerce businesses in achieving growth and operational goals, making them a suitable partner for similar projects. - 1 review for ecommerce industry - Unknown avg. project cost - Recruitment Services for E-Commerce Company (4.5/5, Mar 11, 2025): 1840 & Company provided recruitment services for an e-commerce company. The team was tasked with hiring local, full-time staff members to help the client launch their services in North America. [Read Full Review](https://clutch.co/go-to-review/1840-company/358564) ##### Advertising & marketing Experience 1840 & Company has garnered positive feedback for their expertise in recruitment and hiring within the Advertising & Marketing sector. Clients appreciate their organized and professional approach, as well as their ability to deliver quality candidates efficiently. The overall sentiment reflects strong satisfaction with the company's communication and responsiveness, positioning them as a reliable partner for businesses seeking effective talent solutions in marketing. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Performance Marketing Company (5.0/5, Aug 19, 2024): 1840 & Company provided recruitment services for a performance marketing company. The team was responsible for vetting applicants and implementing a professional recruitment process for the client. [Read Full Review](https://clutch.co/go-to-review/1840-company/308385) ##### Telecommunications Experience 1840 & Company has demonstrated significant expertise in the Telecommunications sector, particularly in outbound sales for VoIP services. Clients commend their strong alignment with business values, effective project management, and rapid delivery of results. The company excels in training and supporting sales teams, achieving and exceeding KPIs consistently. Their operational leadership and deep understanding of telecommunications needs set them apart, making them a promising partner for businesses seeking growth in this industry. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - B2B Phone Sales Team Dev & Mgmt for VoIP Telecom Provider (5.0/5, Jun 21, 2024): 1840 & Company hires, trains, and manages B2B outbound sales reps for a VoIP telecom provider. The team uses a predictive dialer, provides daily and weekly reports, and handles over 150 cold calls daily.  [Read Full Review](https://clutch.co/go-to-review/1840-company/296007) ##### Software Experience 1840 & Company has received positive feedback regarding their expertise in software solutions, particularly in customer support and data management. Clients commend their responsiveness, adaptability, and effective project management, consistently achieving high performance metrics such as a 96% customer satisfaction rate. Their commitment to understanding client needs and delivering quality results makes them a strong candidate for businesses in the software industry seeking reliable partnerships. - 3 reviews for software industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Verification for Tech Company (5.0/5, Jul 26, 2022): 1840 & Company provides data verification services for a tech company, sourcing candidates from the Philippines. They also support the client's payroll system. [Read Full Review](https://clutch.co/go-to-review/1840-company/151554) - Customer Support for Fashion Wholesale Management Platform (5.0/5, Mar 10, 2023): 1840 & Company provides customer support for a fashion wholesale management platform. The team has multiple agents that provide chat, email, and phone support covering EU, US, Australia, and Japan shifts. [Read Full Review](https://clutch.co/go-to-review/1840-company/186221) - Call Center Services for Software Company (4.5/5, Jun 17, 2024): 1840 & Company has been hired by a software company to create a global outreach dialing team. They're responsible for finding the data agents and capturing call disposition based on dials. [Read Full Review](https://clutch.co/go-to-review/1840-company/295137) ##### Manufacturing Experience 1840 & Company has demonstrated significant expertise in the Manufacturing industry, particularly in recruitment services. Clients have praised their ability to source high-quality candidates, even in challenging geographical contexts. The company maintains effective communication throughout the hiring process, delivering timely results and meeting specific client needs. Overall, their strengths in candidate sourcing and project management make them a strong candidate for businesses seeking recruitment support in the Manufacturing sector. - 1 review for manufacturing industry - Unknown avg. project cost - Recruitment Services for Manufacturing Company (4.5/5, Dec 15, 2023): 1840 & Company provided HR services for a manufacturing firm that caters to the irrigation industry. The team helped the client recruit a sales manager and general manager for their company. [Read Full Review](https://clutch.co/go-to-review/1840-company/256271) ##### Business services Experience 1840 & Company demonstrates strong expertise in providing tailored business services, particularly in accounting and bookkeeping. Clients appreciate their ability to match skilled professionals with specific needs, contributing to increased efficiency and capacity, as evidenced by a 25% rise in client load for one reviewer. Their proactive project management and global reach further enhance their appeal, making them a promising choice for businesses seeking reliable support in the Business services industry. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Record-Keeping Assistance for Accounting Firm (5.0/5, Feb 3, 2023): 1840 & Company provides bookkeeping and record-keeping assistance to an accounting and bookkeeping company. They take care of the repetitive and time-consuming processes and work around 10–15 hours per week. [Read Full Review](https://clutch.co/go-to-review/1840-company/179419) ##### Food & Beverages Experience 1840 & Company has demonstrated significant expertise in supporting Food & Beverages clients, particularly seen in their collaboration with Bluestone Lane, an Australian coffee shop. Clients praise their capacity for sourcing and onboarding qualified offshore talent, which has enabled businesses to enhance back office functions. Overall, the sentiment is highly positive, highlighting their strong communication and transparent billing practices, making them a suitable partner for companies looking to scale in the Food & Beverages industry. - 1 review for food & beverages industry - $50,000 – $199,999 avg. project cost - Backoffice Support for Coffee Shop (4.5/5, Jan 23, 2023): 1840 & Company provides accounting and back office services for a coffee shop. The team is responsible for bookkeeping, accounting, and monthly billing. [Read Full Review](https://clutch.co/go-to-review/1840-company/177392) ##### Retail Experience 1840 & Company has demonstrated expertise in the Retail industry by efficiently addressing HR outsourcing needs for clients. Their quick responsiveness, effective communication, and ability to provide a tailored selection of candidates have consistently impressed clients. The positive feedback highlights their strong impact as a reliable partner in recruitment, emphasizing their capacity to deliver suitable candidates swiftly. Overall, their proven track record and strong client relationships position them as a valuable choice for retailers seeking HR solutions. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Staff Recruitment for Startup Incubator & Accelerator (5.0/5, Jul 29, 2022): 1840 & Company provides HR services for a startup incubator and accelerator. They handle recruitment efforts; the client provides the job description, and the team selects and assesses candidates. [Read Full Review](https://clutch.co/go-to-review/1840-company/152052) ##### Human Resources Experience Client feedback highlights 1840 & Company as a valuable partner in the Human Resources industry, particularly in recruitment services. They are praised for their strong cultural alignment, cost-effective solutions, and effective communication. Clients appreciate their dedication to the hiring and onboarding processes, noting a high quality of work and timely project management. Overall, the positive sentiment suggests that 1840 & Company is well-equipped to meet diverse HR needs, making them a strong candidate for organizations seeking HR support. - 1 review for human resources industry - Unknown avg. project cost - Finance & Accounting Outsourcing for Recruitment Services Co (4.5/5, Sep 5, 2025): 1840 & Company provides outsourced finance staff for a recruitment services company. The team is responsible for managing the client's bookkeeping. [Read Full Review](https://clutch.co/go-to-review/1840-company/403628) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight 1840 & Company's strong value for money, noting their competitive pricing and effective solutions. For instance, the President of Quick Pick Transportation Inc. emphasized the 'good value for cost,' while a CEO of a medical SaaS company appreciated that their pricing fit within budget constraints. Overall, feedback suggests that clients are satisfied with the quality and responsiveness of the services provided, reinforcing the perception of 1840 & Company as a reliable and cost-effective partner. [Read All Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Wing Assistant](https://clutch.co/profile/wing-assistant) #### 4.7 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Wing Assistant is a business process outsourcing company specializing in remote back office solutions and administrative support services. Reviews highlight their cost-effective services, high ratings, and reliable project management, with 100% of reviewers noting timely and proactive solutions. The majority found their services to significantly improve operational efficiency and client satisfaction, with 80% appreciating their seamless integration and communication. [Visit Website](https://wingassistant.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### 3 reviews mention Data Entry & Processing Data Entry & Processing Experience Wing Assistant has garnered positive feedback in the Data Entry & Processing service, with over 85% of reviewers highlighting timely task completion and proactive communication as key strengths. Clients from diverse industries commend the company's efficiency in performing data updates, real estate due diligence, and onboarding tasks, often noting the cost-effectiveness of their services. Notably, 100% of reviewers praised the onboarding process, with many experiencing a quick start. However, some suggested improvements in administrative accessibility. - 2 of 3 Data Entry & Processing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/wing-assistant#review-429570) #### 12 reviews mention Back Office Outsourcing Back Office & Sales Outsourcing for Software Company 5.0/5 — Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. - 11 of 12 Back Office Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110) #### Experience in 13 industries Wing Assistant has demonstrated expertise across various industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Financial Services. Clients praised their strong customer service, proactive communication, and effective administrative support, often exceeding performance metrics. Overall sentiment is positive, highlighting reliability and seamless integration into existing operations, especially in customer engagement and operational efficiency. They are particularly well-suited for organizations seeking assistance in administrative tasks, data management, and marketing support. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) ##### Information technology Experience The company demonstrates strong expertise in the Information Technology sector, particularly in procurement solutions. Clients appreciate their tailored approach, effective communication, and commitment to achieving measurable results. Feedback highlights the provider's attention to detail and adaptability, which contribute to successful lead generation and campaign execution. Overall, the sentiment is highly positive, indicating that this company could be a valuable partner for businesses seeking innovative IT solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation Services for Procurement Solutions Company (5.0/5, Dec 23, 2025): Wing Assistant provides a sales resource who offers lead generation services for a procurement solutions company. The team builds contact lists, imports data into HubSpot, and creates multi-channel campaigns. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427186) ##### Real estate Experience Wing Assistant has received positive feedback from clients in the real estate industry, particularly for their expertise in digital marketing support. A Director of Marketing praised their ability to seamlessly integrate with existing teams and enhance operational bandwidth, allowing clients to focus on larger initiatives. The responsiveness and specialized marketing experience of Wing's virtual assistants have been highlighted as significant strengths, making them a compelling choice for real estate firms seeking reliable digital marketing assistance. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Digital Marketing Assistant for Real Estate Firm (5.0/5, Feb 18, 2023): Wing Assistant provides ongoing digital marketing campaigns for a real estate and property management firm. The goal is to increase the client's bandwidth. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/181641) ##### Software Experience Wing Assistant has received highly positive feedback from clients in the Software industry, highlighting their expertise in providing operational support, customer service, and virtual assistance. Clients commend the team's professionalism, responsiveness, and ability to deliver tasks efficiently and on time, significantly enhancing productivity. Their transparent communication and seamless integration into existing workflows have been particularly noted. Overall, Wing Assistant demonstrates substantial strengths in improving operational efficiency, making them a strong candidate for businesses seeking reliable support in the Software industry. - 4 reviews for software industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance for Startup (5.0/5, Dec 6, 2022): Wing Assistant has been hired by a startup for virtual assistance on their business. The vendor's responsibilities include customer outreach, social media management, product testing, and market research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170580) - Customer Service for Household Items Liquidity Company (5.0/5, Apr 25, 2025): Wing Assistant provides customer support services for a household items liquidity company. The team is responsible for guiding customers through the device trade-in and pickup process and addressing inquiries. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369931) - Back Office & Sales Outsourcing for Software Company (5.0/5, May 21, 2025): Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110) - Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Wing Assistant provides operational support and executive assistance for an event planning platform. The team has uploaded photos for customers, scheduled meetings, and arranged travel. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947) ##### Education Experience Clients in the Education industry commend Wing Assistant for their effective outreach and marketing support, particularly in personalized tutoring services. The team's disciplined approach and punctuality enhance client satisfaction, with notable positive impacts on customer engagement and promotional efforts. Their expertise in developing promotional materials aligns well with the needs of educational businesses. Overall, Wing Assistant is viewed as a reliable partner capable of delivering results, making them a strong fit for companies seeking growth in the Education sector. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Customer Service & Sales Outsourcing for Job Consultancy (5.0/5, May 9, 2025): Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072) - Marketing & Outreach Services for Education Company (5.0/5, Dec 16, 2025): Wing Assistant provides ongoing marketing and outreach support for an education company. The team creates promotional materials and messages and reaches out to leads via calls, emails, and text messages. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/425929) ##### Medical Experience Clients in the Medical industry have praised Wing Assistant for their expertise and dependable support, particularly in mental health settings. One notable review highlighted their ability to assist practitioners with daily tasks and client inquiries, leading to increased capacity for both practitioners and clients. The company's strong dedication to customer service and timely project execution further solidifies their reputation, making them a strong candidate for organizations seeking reliable assistance in the Medical sector. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Mental Health Private Practice (5.0/5, Apr 28, 2025): Wing Assistant provides ongoing call center services for a mental health private practice. The team assists the client's staff and patients, provides customer support, and provides daily tracking systems. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/370368) ##### Healthcare Experience Wing Assistant has received positive feedback from clients in the Healthcare industry, highlighting their expertise in administrative support, patient outreach, and data management. Clients noted significant improvements in operational efficiency, patient satisfaction, and error reduction. The responsiveness and professionalism of their team were frequently praised, indicating their capacity to integrate seamlessly into healthcare practices. Overall, Wing Assistant is well-positioned to support organizations in the Healthcare sector, delivering value through reliable and efficient virtual assistant services. - 2 reviews for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Family Medicine Practice (5.0/5, Feb 12, 2025): Wing Assistant provides virtual assistant services for a family medicine practice. The team handles scheduling, patient inquiries, billing, data management, and operational support. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/351629) - Virtual Assistant for Senior Care Guidance Company (4.5/5, Apr 23, 2025): Wing Assistant provides ongoing virtual assistant services for a senior care guidance company. The team is responsible for conducting research and updating data related to rates for the client's care communities. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369395) ##### Construction Experience The feedback from clients in the Construction industry highlights Wing Assistant's expertise in administrative support and real estate due diligence, particularly for land development projects. Clients commend their proactive approach, timely delivery, and efficient onboarding process, noting significant time and cost savings. Overall, the sentiment is positive, indicating that Wing Assistant is a reliable partner for organizations seeking assistance with zoning, utilities, and development approval processes. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Land Development Company (5.0/5, Jan 12, 2026): Wing Assistant provides administrative support for a land development company. The team's VA conducts real estate due diligence, researches zoning and utilities, and manages the client's document control. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429570) ##### Consulting Experience Wing Assistant demonstrates significant expertise in the Consulting industry, particularly in providing cost-effective administrative and virtual assistant services. Clients commend their responsive communication and timely project management, which contributed to measurable outcomes such as increased revenue and efficient task execution. Their impressive talent pool and commitment to client needs position them as a strong choice for businesses seeking reliable consulting support. - 2 reviews for consulting industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant & Content Creation for Mobile App Dev Co (5.0/5, Mar 7, 2023): A mobile app design and development company hired Wing Assistant to provide virtual assistant services, scheduling, and content creation. The team sent proposals and followed up with end customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/185354) - Back-Office Outsourcing for Surgical Robotics Co (5.0/5, Mar 20, 2025): Wing Assistant provided administrative support for a surgical robotics company. The team aimed to help the client save time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361187) ##### Beauty & Cosmetics Experience Wing Assistant has demonstrated significant expertise in the Beauty & Cosmetics industry, providing tailored support to clients such as COCOTIQUE. Their strengths lie in effective project management, timely delivery, and a thorough vetting process that aligns assistants with specific business needs. The positive client feedback highlights their ability to alleviate workload, allowing business owners to focus on strategic growth. Overall, Wing Assistant is a strong candidate for companies seeking reliable assistance in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): Wing Assistant helps a self-care subscription company with research, brand reports, and product information emails. They assist with survey information and monitor influencer interaction. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332) ##### Business services Experience Wing Assistant has garnered positive feedback in the Business services industry, particularly for their effective virtual assistance and project management capabilities. Clients appreciate their ability to streamline operations, enhance administrative efficiency, and improve lead qualification. Notable strengths include quick response times, tailored solutions, and a user-friendly onboarding process. Overall, clients report significant improvements in productivity and organizational efficiency, making Wing Assistant a strong contender for businesses seeking reliable support in this sector. - 4 reviews for business services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Biotech Comapny (4.5/5, Dec 2, 2022): A biotech company onboarded Wing Assistant to handle their virtual assistant efforts. The team is in charge of the answer emails, making appointments, researching, and calendaring. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169937) - Client Services Specialist for Event Planning Company (5.0/5, Dec 8, 2022): Luminary Leaders hired Wing Assistant for a variety of tasks including research, preparing spreadsheets, graphic design, outbound emails and follow-up, appointment scheduling, and website maintenance. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/171111) - VA Team for Web Design Company (5.0/5, Feb 28, 2023): Wing Assistant developed a suite of virtual assistant (VA) services tailored to the client's needs, including website maintenance, customer support, calendar management, budgeting, and other daily operations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/183370) - Lead Generation Assistance for Nanny Agency (3.5/5, Jun 12, 2023): Wing Assistant assists a nanny agency with their lead generation campaign. Wing Assistant helps with sitters' recruitment and answering phone calls and emails to current and prospective customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/208297) ##### Legal Experience Wing Assistant has demonstrated expertise in the Legal industry by providing effective part-time administrative support, as highlighted by feedback from Idaho Legal Estates and Probate. Clients appreciate their budget-friendly pricing, quick onboarding, and efficient project management, which includes timely delivery and responsiveness to needs. The overall sentiment reflects satisfaction with the increased operational capacity achieved through their services, making Wing Assistant a strong candidate for legal firms seeking administrative assistance. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Law Firm (5.0/5, Jun 5, 2023): Wing Assistant provides a part-time virtual administrative assistant for a law firm. The assistant helps the client with data entry, scheduling, customer service, and digital form creation. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206631) ##### Arts, entertainment & music Experience Wing Assistant demonstrates notable expertise in the Arts, entertainment & music sector, evidenced by positive client feedback emphasizing their effective brand development services. Clients appreciate their ability to reduce management workloads, leading to increased ROI. Their efficient project management and outstanding communication skills were highlighted as key strengths, making them a suitable partner for businesses seeking support in this industry. However, improved communication regarding assistant transitions could enhance the overall experience. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Arts & Entertainment Company (5.0/5, Jun 5, 2023): An arts and entertainment company has hired Wing Assistant to assist them regarding their daily managerial duties. The team is tasked with reducing the client's workload and management work. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206559) ##### Nonprofit Experience Wing Assistant has demonstrated strong expertise in supporting nonprofit organizations, as noted by Advocacy Without Borders. The client highlighted their effective communication, task organization, and schedule management, resulting in improved productivity and enhanced engagement. The flexibility, reliability, and competitive pricing of Wing Assistant further reinforce their suitability for nonprofits seeking comprehensive administrative support. Overall, the sentiment is highly positive, indicating that Wing Assistant is well-equipped to meet the unique needs of the nonprofit sector. - 1 review for nonprofit industry - Unknown avg. project cost - Customer Service Outsourcing for Nonprofit Organization (4.5/5, Jun 2, 2023): Wing Assistant provides customer service outsourcing for a nonprofit organization. The team is tasked with client communication, time and task management, content revision, document development, and data entry. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206203) ##### Financial services Experience Wing Assistant demonstrates strong expertise in the Financial services industry, particularly in data management and research, as highlighted by a venture capital firm's review. Clients appreciate their efficiency and adaptability, noting significant time savings in deal evaluations. The team's prompt communication and proactive approach enhance collaboration, making them a valuable partner for firms seeking reliable support in data processing and investor research. Overall, Wing Assistant is well-regarded for its impactful contributions to financial operations. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Input & Research for Venture Capital Firm (5.0/5, Jan 12, 2023): Wing Assistant provides data entry and research services for a venture capital firm. The team reviews entries from startups seeking financing, inputs data into the client’s CRM, and does complementary research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/175723) ##### Human Resources Experience Wing Assistant has received positive feedback within the Human Resources sector, highlighting their expertise in recruitment solutions. Clients note their seamless communication, adaptability, and valuable insights that significantly enhance candidate sourcing. The provider is praised for their commitment to client success and ability to optimize hiring processes, making them an ideal partner for companies looking to improve their recruitment strategies. Overall, the sentiment reflects strong satisfaction and a willingness to expand the partnership further. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Candidate Matching for Recruitment Advertising Solution (5.0/5, Dec 6, 2022): A recruitment advertising solution has partnered with Wing Assistant for recruitment services. Taking into consideration the requirements for job openings, the team matches potential candidates to clients. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170649) ##### Logistics & Supply Chain Experience Wing Assistant has proven to be a valuable partner in the Logistics & Supply Chain sector, particularly for early-stage companies. Their team demonstrates strong adaptability and attention to detail, significantly enhancing operational efficiency by handling data logging and processing tasks. Clients appreciate their reliable communication and support, which allows teams to focus on strategic activities. Overall, their expertise in providing tailored solutions for logistics challenges makes them a fitting choice for businesses seeking to optimize their supply chain processes. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): Wing Assistant provides data entry services to a reverse logistics firm. They input the client's inventory system data that flows through a Slack channel and use their backend data to issue return labels. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220) ##### Other Industry Experience Wing Assistant has received positive feedback from clients in the Other Industry sector, highlighting their exceptional ability to match virtual assistants to specific needs. One client noted the proactive training provided before onboarding, which ensured immediate productivity. The overall sentiment reflects satisfaction with their effective workflow and impactful support, contributing to enhanced online presence. Their expertise in delivering tailored solutions positions them as a strong candidate for businesses seeking assistance in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Three Virtual Assistants for DeFi Investment Management Firm (5.0/5, Nov 25, 2022): Wing Assistant provides virtual assistant services for a DeFi investment management firm. They've trained assistants to acquire the skills the client needs from them. Three VAs have been assigned to the firm. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/168902) ##### Manufacturing Experience The feedback from the Manufacturing industry emphasizes Wing Assistant's strong customer service capabilities and their ability to seamlessly integrate into client operations. Clients noted their high call answer percentage, exceeding the goal of 90%, which reflects their reliability and effectiveness. The company's flexibility in providing coverage, including after-hours and holiday support, highlights their commitment to client needs. Overall, Wing Assistant demonstrates significant expertise and a positive impact in the Manufacturing sector. - 1 review for manufacturing industry - Unknown avg. project cost - Customer Service Outsourcing for Cleaning Systems Company (4.5/5, Jan 13, 2026): Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629) ##### Home Services Experience Feedback from the Home Services industry indicates that the company struggles with delivering promised support, particularly in client communication and administrative management. Clients report an increase in their workload rather than relief, highlighting poor project management and inadequate supervision. While the marketing is professional, there is a significant gap between expectations and actual service delivery. Potential clients should weigh these insights when considering the company's capability to effectively support their Home Services needs. - 1 review for home services industry - Less than $10,000 avg. project cost - VA & Customer Service Outsourcing for House Cleaning Company (1.0/5, Sep 23, 2025): Wing Assistant provided virtual assistant services for a house cleaning company. The team managed emails, texts, and phone calls, scheduling, data entry, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/408122) ##### Advertising & marketing Experience Wing Assistant has received positive feedback in the Advertising & marketing industry for their expertise in community management and social media strategy. Clients commend their ability to enhance engagement, effectively manage content, and provide timely responses. The team's organizational skills and attention to detail have led to measurable outcomes, including increased social media followers and engagement. Overall, clients express satisfaction with Wing Assistant's services, noting their value and effectiveness, making them a strong candidate for businesses seeking support in this sector. - 3 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - SMM & Content Mktg for Digital Marketing Company (5.0/5, Jun 9, 2023): Wing Assistant develops a social media strategy and creates content for a digital marketing company. The team is responsible for setting a weekly editorial calendar, posting, and responding to comments. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/207871) - Social Media Management for Health Supplements Company (4.0/5, Dec 23, 2025): Wing Assistant provides social media management for a health supplements company. The team is responsible for creating and editing content, managing the content library, and drafting social media posts. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427211) - SMM Services for Marketing Company (5.0/5, Dec 31, 2025): Wing Assistant provides SMM services for a marketing company. The team handles community management, reviewing comments and messages, moderating content, responding to inquiries, and addressing escalations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427934) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients frequently commend Wing Assistant for offering excellent value for money, with many stating that their pricing aligns well with budgetary constraints. For instance, a CEO noted they selected Wing due to its 'good value for cost,' while another client highlighted the 'discounted pricing' that fit their budget. Overall, the sentiment is positive, with multiple reviews emphasizing the affordability and cost-effectiveness of Wing's services, contributing significantly to client satisfaction. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) - Less than $10,000 (11 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Remote Team Solutions](https://clutch.co/profile/remote-team-solutions) #### 5 out of 5 star rating (24 reviews) - 250 - 999 employees - Torreón, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% IT Staff Augmentation - 30% Staffing #### Company description Remote Team Solutions is a provider of comprehensive Back Office Services and Business Process Outsourcing, specializing in Remote Back Office Solutions and Administrative Support Services. They receive consistently positive feedback, with over 90% of reviewers highlighting their effective communication, trustworthiness, and the quality of their service delivery. Clients appreciate their flexibility and the ability to manage teams while Remote Team Solutions offers support as needed. [Visit Website](https://remoteteamsolutions.com/your-office-in-mexico/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### Professional Remote Team Solutions has received consistently positive feedback regarding their professionalism. Clients highlighted their accountability, timely responses, and commitment to delivering a world-class experience. For example, one review noted their project management team was 'always accountable, exact, and on time,' while another emphasized their 'timely, communicative and professional' approach. Overall, clients expressed high satisfaction with the company's integrity, culture, and dedication to understanding and meeting their specific needs. - Outsourcing & Recruitment for HR Company (5.0/5, Nov 17, 2023): They were timely, communicative and professional. The quality of the kick off meeting was impressive. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/250321) - Remote Employee Recruitment for Digital Mktg & Web Dev Co (5.0/5, Aug 10, 2023): From the very beginning, their team demonstrated a deep understanding of our unique needs. Their meticulous approach to screening and vetting candidates ensured that every individual presented was not only a match on paper but also a potential fit for our specific work dynamics. It's evident that they prioritize building strong, lasting partnerships with their clients. Their excellence, professionalism, and commitment have exceeded my highest expectations. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/224415) - Customer Service Outsourcing for Pest Control Co (5.0/5, May 21, 2025): The project management team at Remote Team Solutions is always accountable, exact, and on time. They take ownership over results. They have delivered nothing short of a world class experience. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/376112) #### Reviewed 2 times in the past 6 months Recent client feedback for Remote Team Solutions indicates a strong positive sentiment, highlighting their effective talent acquisition and project management. One client noted an increased close rate and praised their responsiveness, particularly mentioning team member Gustavo. Another client lauded the quick issuance of policies while maintaining quality, appreciating the autonomy in managing their team. Areas for improvement mentioned include a tendency to rush the hiring process, though overall satisfaction with their services was evident. - 1 of 2 reviews are 5 stars - 1 new review for Back Office Outsourcing services - $50,000 – $199,999 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/remote-team-solutions?sort_by=date_desc&verified=true#reviews) #### 4.9 out of 5.0 rating for cost What Clients Have Said Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Ireland (1 projects) - Mexico (1 projects) - New Zealand (1 projects) - United States (19 projects) - England (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) --- ### [Tinkogroup](https://clutch.co/profile/tinkogroup) #### 5 out of 5 star rating (13 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Poltava, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 50% Data Annotation Services - 10% Document Digitization & Management - 20% Sales Outsourcing #### Company description Tinkogroup is a distinguished provider of Business Process Outsourcing and Back Office Services. They excel in data management, annotation, and validation, with 100% of reviews highlighting their attention to detail and proactive communication. Notably, 100% of clients commend their punctual project management and responsiveness, underscoring their commitment to delivering quality Administrative Support Services. [Visit Website](https://tinkogroup.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 8 reviews mention Data Entry & Processing Data Entry & Processing Experience Tinkogroup received overwhelmingly positive feedback for their Data Entry & Processing services, with 95% of reviewers expressing satisfaction. Clients highlighted strengths in accuracy, attention to detail, and effective project management. Key themes include successful data validation, timely deliveries, and proactive communication. Notably, 100% of reviewers mentioned the company's ability to enhance data quality and improve operational efficiency. Overall, Tinkogroup is recognized as a reliable partner, adept at fulfilling complex data tasks while meeting client objectives. - 8 of 8 Data Entry & Processing reviews are 5 stars - 1 new review for Data Entry & Processing in past 6 months - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/tinkogroup#review-277732) #### Experience in 8 industries Tinkogroup has demonstrated strong expertise across various industries, including Business Services, Advertising & Marketing, Financial Services, Information Technology, Gaming, eCommerce, and Human Resources. Clients consistently praise their attention to detail, effective project management, and ability to deliver high-quality, reliable data solutions. Feedback indicates a positive sentiment in advertising and marketing, where lead generation and data accuracy were emphasized, while other sectors highlighted Tinkogroup's expertise in data processing and annotation. Overall, they are well-suited for projects requiring meticulous data management and innovative digital solutions. [Read All Reviews](https://clutch.co/profile/tinkogroup?verified=true#reviews) ##### Human Resources Experience Tinkogroup has received positive feedback in the Human Resources industry for their expertise in data management and executive profiling. Clients commend their professionalism, responsive communication, and ability to adapt to project changes. The successful establishment of comprehensive databases and organized executive notes indicates their significant impact on enhancing business insights. Overall, Tinkogroup is recognized as a reliable partner, demonstrating a commitment to quality work and client satisfaction. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Database Implementation for Consultation Marketplace (5.0/5, Jan 16, 2024): Tinkogroup was hired to build, implement, and manage a company database to streamline data points such as industry, business model type, products, and services. [Read Full Review](https://clutch.co/go-to-review/tinkogroup/261928) ##### Business services Experience Tinkogroup has demonstrated strong capabilities in the Business services industry, particularly in custom digital solutions for mid-market businesses. Clients commend their effective project management, timely deliverables, and adaptability to changing requirements. The team's unique engagement with content guidelines enhances the quality of outputs, leading to measurable improvements in project timelines. Overall, Tinkogroup's expertise in manual data processing and annotation projects positions them as a reliable partner for companies seeking efficient and high-quality business services. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Annotation for Software Design & Development Company (5.0/5, Apr 29, 2026): Tinkogroup provides data annotation services for a software design and development company. The team manually labeled approximately 250,000 image and video frames across over 15 classification attributes. [Read Full Review](https://clutch.co/go-to-review/tinkogroup/453523) ##### Financial services Experience Tinkogroup has received positive feedback from clients in the Financial services industry, notable for their expertise in data validation and correction, significantly enhancing data reliability for investment strategies. Clients highlight Tinkogroup's strong project management, timely delivery, and proactive attention to detail. Their ability to quickly adapt to complex industry requirements further solidifies their value. Overall, the sentiment is highly favorable, indicating they are a strong candidate for businesses seeking reliable data solutions in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Processing Services for FinTech Company (5.0/5, Apr 28, 2025): Tinkogroup provides data processing services for a fintech firm. They review, validate, correct, and classify the extracted data and generate a report detailing the discrepancies and how they've been resolved. [Read Full Review](https://clutch.co/go-to-review/tinkogroup/370442) ##### Information technology Experience Tinkogroup demonstrates strong expertise in enhancing client databases through effective data enrichment strategies, resulting in notable improvements in lead scoring and marketing campaign responses. Clients commend their excellent project management, timely delivery, and exceptional responsiveness. The company's innovative approach and meticulous attention to detail are frequently highlighted as key strengths, making them a valuable partner for businesses in the Information Technology sector seeking to enhance their operational efficiencies and marketing effectiveness. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Database Enrichment for Web Development Company (5.0/5, Aug 12, 2024): Tinkogroup enriched a web development company's client database through data enrichment. Tinkogroup updated contact information, gathered company details, collected social media profiles, and scored leads. [Read Full Review](https://clutch.co/go-to-review/tinkogroup/306738) ##### Publishing Experience Tinkogroup has received positive feedback from a Publishing consultant in the K-12 education sector, highlighting their expertise in data verification and responsiveness. Clients appreciate their budget-friendly pricing, professionalism, and effective communication. The project management was commended for timely deliverables and thorough reporting. Overall, Tinkogroup demonstrates a strong capability to meet the unique needs of the Publishing industry, making them a compelling choice for potential clients seeking reliable partners. - 1 review for publishing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Outsourcing for Education Publishing Company (5.0/5, Apr 4, 2024): Tinkogroup provides back-office outsourcing services for an education publishing company. Tinkogroup verifies the client's databases and checks existing subscribers' data against three sources.  [Read Full Review](https://clutch.co/go-to-review/tinkogroup/280290) ##### Software Experience Tinkogroup exhibits strong expertise in meticulous data management within the Software industry, as highlighted by a client who praised their commitment to accuracy and error prevention. They effectively deliver on project objectives, ensuring the establishment of comprehensive company profiles and partnerships. Clients appreciate their timely communication and adaptability, which contribute to successful project outcomes. Overall, Tinkogroup's strengths in data accuracy and responsiveness position them as a reliable partner for businesses seeking robust software solutions. - 1 review for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Software Company (5.0/5, Mar 24, 2024): A software company has hired Tinkogroup to establish and maintain detailed company profiles in their database. Their work involves cross-referencing data from various sources and handling verification work. [Read Full Review](https://clutch.co/go-to-review/tinkogroup/277732) ##### Gaming Experience Tinkogroup has received positive feedback from clients in the Gaming industry, particularly for their expertise in video annotation and semantic segmentation. Clients praised the company's effective communication, prompt responses, and high-quality deliverables that significantly aided their software development. The professionalism and organizational skills demonstrated by Tinkogroup have made collaborations smooth and efficient, leading to successful project outcomes. Overall, Tinkogroup is well-regarded as a reliable partner for gaming projects. - 1 review for gaming industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Semantic Segmentation & Video Annotation for Graphics Co (5.0/5, Mar 15, 2024): Tinkogroup provided semantic segmentation and video annotation services for a game graphics company. They communicated through email and ensured that the annotations met the client's standards. [Read Full Review](https://clutch.co/go-to-review/tinkogroup/275995) ##### eCommerce Experience Tinkogroup has demonstrated strong expertise in the eCommerce sector, particularly in optimizing operations through data verification and rigorous quality testing. Clients commend their efficient project management, timely delivery, and high-quality results. Their ability to adapt and maintain clear communication enhances user satisfaction and operational reliability. Overall, Tinkogroup is well-regarded for providing valuable insights and solutions that align with eCommerce goals, making them a suitable partner for businesses in this industry. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Data Accuracy Verification for Online Technology Company (5.0/5, Feb 29, 2024): Tinkogroup is helping an online technology company improve their operations. The team is tasked with verifying the accuracy of data from multiple sources. They test and validate data to ensure their quality. [Read Full Review](https://clutch.co/go-to-review/tinkogroup/272295) ##### IT Services Experience Tinkogroup has received positive feedback for its expertise in data annotation and machine learning support within the IT Services industry. Clients highlight their professionalism, effective communication, and punctual project delivery, which have significantly enhanced project outcomes. The company's commitment to quality and proactive engagement has led to improved classification accuracy and reduced error rates. Overall, Tinkogroup is viewed as a reliable partner, making them a suitable choice for projects requiring high-quality IT services. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Annotation Services for Software Engineering Firm (5.0/5, Dec 28, 2023): Tinkogroup was hired by a software engineering firm to label the data they used to train their single-label text classifier for machine learning. This involved text classification and image annotation. [Read Full Review](https://clutch.co/go-to-review/tinkogroup/258299) ##### Advertising & marketing Experience Tinkogroup has received positive feedback in the Advertising & Marketing industry for their data-driven approach and exceptional lead generation capabilities. Clients appreciate their meticulous attention to detail, high-quality data accuracy, and proactive communication throughout projects. They have demonstrated a strong ability to deliver tailored solutions that enhance outreach effectiveness, resulting in improved engagement and conversion rates. Overall, Tinkogroup is highly recommended for businesses seeking reliable data solutions and quality insights. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Email Mktg & Lead Gen for B2B AI MarTech Company (5.0/5, Feb 20, 2025): Tinkogroup provided email list-building services for a B2B AI MarTech company. The team sourced, verified, segmented, and enriched data to create a targeted email list that met the client's business needs. [Read Full Review](https://clutch.co/go-to-review/tinkogroup/353982) - Data Annotation & Processing for Digital Marketing Company (5.0/5, Oct 15, 2025): Tinkogroup provided data annotation and processing services for a digital marketing company. The team removed duplicates, fixed inconsistent formats, validated key fields, and documented the data structure. [Read Full Review](https://clutch.co/go-to-review/tinkogroup/413532) - Lead Generation Services for Digital Marketing Agency (5.0/5, Oct 22, 2025): Tinkogroup provided lead generation services for a digital marketing agency. The team was responsible for identifying and verifying a list of high-value B2B leads and creating a database of decision-makers. [Read Full Review](https://clutch.co/go-to-review/tinkogroup/415014) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Tinkogroup for their competitive pricing and overall value for money. Multiple reviews highlight that Tinkogroup's pricing matched their budgets while delivering high-quality results. One client noted, 'Good value for cost,' while another stated, 'Pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both cost-effectiveness and the quality of service provided. [Read All Reviews](https://clutch.co/profile/tinkogroup?verified=true#reviews) - $10,000 to $49,000 (5 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (3 reviews) #### Completed projects in 6 countries - Australia (1 projects) - Estonia (1 projects) - Netherlands (1 projects) - Portugal (1 projects) - Ukraine (1 projects) - United States (5 projects) This provider is available in 1 time zone: - Eastern European Time (EET) This provider is fluent in 2 languages: - English - Ukrainian [View Reviews](https://clutch.co/profile/tinkogroup?verified=true#reviews) --- ### [MyOutDesk](https://clutch.co/profile/myoutdesk) #### 5 out of 5 star rating (68 reviews) - 1,000 - 9,999 employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 30% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 25% Sales Outsourcing #### Company description MyOutDesk is a leading provider of Remote Back Office Solutions, delivering comprehensive Administrative Support Services that include virtual assistants for CRM duties, transaction management, and customer service. Reviews indicate a strong emphasis on reliability and efficiency, with 100% of clients expressing satisfaction with task completion and timeliness. The company's high ratings and cost-effective offerings are consistently praised, with no significant areas for improvement noted. [Visit Website](https://www.myoutdesk.com) #### Hard working Clients consistently commend MyOutDesk for their hard work and dedication. For instance, one client highlighted their 'strong work ethic and great attitude,' while another noted the 'impressive hard work' and 'dedication' of team members. Additionally, a client emphasized the 'commitment to supporting both our clients and internal team.' Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the team's reliability and professionalism. - Virtual Assistant Services for Homecare Services Company (5.0/5, May 14, 2026): We know without question that these 2 are highly capable, friendly and whip-smart additions to our team, who will put their best foot forward and represent us well. Always deliver on time, if not early. Always communicate throughout, and ensure that they are transparently working. They are also always available during working hours. We never have a delay. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457105) - Marketing Assistance for Business Consulting Company (5.0/5, May 15, 2026): I was impressed with their hard work and ethics. They consistently met all project milestones and were focused and self-driven in their approach. Their project management was commendable, and they delivered items on time, responding effectively to our needs. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457337) - Web Dev Virtual Assistance for Real Estate CRM & SaaS Co (5.0/5, May 15, 2026): The attention to detail, strong work ethic, and great attitude are impressive. Their commitment to delivering sites within our SLA demonstrates their dedication and hardworking nature. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457561) - HR Outsourcing for HR Consulting Firm (5.0/5, May 14, 2026): I truly appreciate the dedication and teamwork demonstrated by this group. Their hard work and customer-first mindset continue to make a positive impact on both our department and the clients we serve. MyOutDesk has hardworking and dedicated team members who contribute daily. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457245) #### Reviewed 52 times in the past 6 months Recent reviews of MyOutDesk reflect a consistently positive sentiment, highlighting their reliability and effective support across various industries. Clients commend their virtual assistants for improving operational efficiency, with specific feedback noting faster lead follow-ups and enhanced transaction coordination. For instance, one client reported a 127% increase in sales due to improved client engagement. Overall, MyOutDesk is perceived as a valuable partner, though some clients suggest minor improvements in communication and onboarding processes. - 48 of 52 reviews are 5 stars - 31 new reviews for Back Office Outsourcing services - $10,000 – $49,000 avg. project cost [Read 52 Recent Reviews](https://clutch.co/profile/myoutdesk?sort_by=date_desc&verified=true#reviews) #### 11 reviews mention Data Entry & Processing Data Entry & Processing Experience MyOutDesk has received overwhelmingly positive feedback in the Data Entry & Processing service area, with approximately 90% of reviewers expressing satisfaction with their expertise and efficiency. Clients highlighted the effectiveness of their virtual assistants in managing administrative tasks, resulting in smoother operations and reduced complaints. Notable strengths include high communication standards and project management skills, with 80% of reviewers emphasizing the impressive skill levels of their assistants. Almost all clients reported significant improvements in processing speed and data accuracy, indicating a positive impact on their overall business performance. - 10 of 11 Data Entry & Processing reviews are 5 stars - 10 new reviews for Data Entry & Processing in past 6 months - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/myoutdesk#review-457280) #### Completed projects in 42 cities - Leesburg, Florida (1 projects) - Vero Beach, Florida (1 projects) - Stockbridge, United States (1 projects) - Olathe, Kansas (1 projects) - Columbia, Maryland (1 projects) - Charlotte, North Carolina (1 projects) - Greenville, South Carolina (1 projects) - Austin, Texas (2 projects) - Dallas, Texas (1 projects) - Flower Mound, Texas (1 projects) - Frisco, Texas (1 projects) - Houston, Texas (1 projects) - East Hartford, Connecticut (1 projects) - East Norwalk, Connecticut (1 projects) - Elmhurst, Illinois (1 projects) - Grand Rapids, Michigan (1 projects) - Traverse City, Michigan (1 projects) - Omaha, Nebraska (1 projects) - New York City, New York (3 projects) - Poughkeepsie, New York (1 projects) - Columbus, Ohio (1 projects) - North Canton, Ohio (1 projects) - Bakersfield, California (1 projects) - East Los Angeles, California (1 projects) - Los Angeles, California (1 projects) - San Carlos, California (1 projects) - San Diego, California (1 projects) - San Francisco, California (1 projects) - South Lake Tahoe, California (1 projects) - Temecula, California (1 projects) - Denver, Colorado (2 projects) - Salt Lake City, Utah (1 projects) - Scottsdale, Arizona (2 projects) - Portland, Oregon (1 projects) - Kailua, Hawaii (1 projects) - Louisville, Kentucky (1 projects) - Boston, Massachusetts (1 projects) - Philadelphia, Pennsylvania (1 projects) - Pittsburgh, Pennsylvania (1 projects) - Virginia Beach, Virginia (1 projects) - Red Bank, New Jersey (1 projects) - Oley, Pennsylvania (1 projects) [View Reviews](https://clutch.co/profile/myoutdesk?verified=true#reviews) --- ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. Across reviews, 100% of clients commend their communication and ability to deliver quality results consistently. Their cost-effectiveness and strong alignment with client values are frequently highlighted, with 50% of reviewers noting staff longevity and reliability within their remote teams. [Visit Website](https://outsourced.co/) #### Exceeds expectations #### 1 review mentions Data Entry & Processing Data Entry & Processing Experience Outsourced has received predominantly positive feedback for their Data Entry & Processing services, with clients noting a 90% satisfaction rate. Key strengths include effective communication, responsiveness, and a skilled workforce, particularly in HR practices. Clients have appreciated the cost-effectiveness and quality of talent provided. However, 20% of reviewers mentioned concerns over management stability due to frequent changes in account managers. Overall, Outsourced is recognized for delivering value and maintaining long-term client relationships. - 1 of 1 Data Entry & Processing reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/outsourced#review-248849) #### 2 reviews mention Back Office Outsourcing Outsourcing Services for Video Production Services Firm 5.0/5 — Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. - 2 of 2 Back Office Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/outsourced/350086) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Outsourced's competitive pricing and excellent value for money. For instance, one CEO noted that their rates were 'relatively cheap compared to Australia,' leading to significant cost savings. Additionally, multiple reviews emphasize the alignment of Outsourced’s offerings with client budgets, with comments like 'good value for cost' and 'pricing fit our budget.' Overall, the sentiment reflects satisfaction with the affordability and quality of services provided. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [XACT](https://clutch.co/profile/xact) #### 4.7 out of 5 star rating (34 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Orlando, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 50% Call Center Services - 30% Customer Service Outsourcing - 10% Staffing #### Company description XACT is a Business Process Outsourcing company specializing in Back Office Services, particularly in remote customer care and administrative support. Reviews highlight a 100% satisfaction rate, with clients praising their flexibility, proactive solutions, and consistent achievement of service targets. Notably, 90% of reviews commend XACT's excellent customer support and alignment with company values. [Visit Website](http://www.myxact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 1 review mentions Back Office Outsourcing Back-Office & Customer Service for Promotional Products Co 5.0/5 — XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. - 1 of 1 Back Office Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/xact/416086) #### Experience in 14 industries XACT has established itself across various industries including eCommerce, manufacturing, supply chain, insurance, real estate, automotive, retail, and education. Clients commend their ability to adapt and scale support services to meet fluctuating demands while maintaining high quality and responsiveness. Overall sentiment reflects strong performance, particularly in enhancing customer experiences and operational efficiency. Industries such as eCommerce, retail, and education have shown significant satisfaction, suggesting XACT's services are well-suited for businesses prioritizing customer engagement and operational flexibility. [Read All Reviews](https://clutch.co/profile/xact?verified=true#reviews) ##### Manufacturing Experience XACT has demonstrated strong expertise in call center solutions tailored for the Manufacturing industry, particularly in waste management. Clients commend their effective communication, flexibility to manage order fluctuations, and commitment to customer satisfaction. Positive metrics such as reduced call queue times and low abandonment rates highlight their operational efficiency. Overall, XACT is well-regarded for delivering high-quality support, making them a suitable partner for manufacturing businesses seeking robust call center services. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Environmental Systems Company (5.0/5, Jun 30, 2025): XACT provides call center services for an environmental systems company. The team answers calls from residents ordering, checking the status of, or filing complaints about trash and recycling bins. [Read Full Review](https://clutch.co/go-to-review/xact/386326) ##### Supply Chain, Logistics, and Transport Experience XACT is recognized for its effective support in logistics, particularly in providing after-hours service desk coverage. Clients appreciate their bilingual capabilities and value-driven approach, highlighting the company's commitment to timely communication and accountability. However, there are concerns about variability in agent performance and documentation updates, indicating areas for improvement. Overall, XACT demonstrates strong expertise in the Supply Chain, Logistics, and Transport sector, making it a viable option for clients seeking reliable support services. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - IT Managed Services for Logistics Co (4.0/5, Jan 27, 2025): XACT provides managed IT services for a logistics company. The team has provided full-service desk phone coverage on weekends, evenings, and holidays to escalate time-sensitive issues to on-call staff. [Read Full Review](https://clutch.co/go-to-review/xact/346743) ##### Insurance Experience XACT demonstrates strong expertise in the Insurance sector, particularly in generating warm leads for home warranty providers. Clients appreciate their effective communication and partnership approach, which has significantly improved lead conversion rates. The focus on quality lead vetting and responsiveness to client needs underscores their commitment to delivering valuable results. However, there is room for improvement in call visibility and reporting customization, which may impact performance monitoring. - 1 review for insurance industry - $50,000 – $199,999 avg. project cost - Outsourced Sales & Call Center for Home Warranty Provider (4.0/5, Sep 25, 2024): XACT provides call center and sales outsourcing services for a home warranty provider. The team receives cold leads, vets the leads to gain and judge interest, and submits warm leads back to the client. [Read Full Review](https://clutch.co/go-to-review/xact/317402) ##### Real estate Experience XACT has demonstrated significant expertise in the real estate sector, particularly in residential HOA property management. Clients appreciate their responsiveness and flexibility in tailoring solutions to meet specific needs. The partnership led to a notable increase in productivity, freeing up approximately 60 hours for more valuable tasks while improving team morale. Overall sentiment reflects a strong commitment to ongoing improvement, making XACT a suitable choice for organizations seeking effective support in real estate operations. - 1 review for real estate industry - Unknown avg. project cost - Customer Service Outsourcing for Property Management Company (4.5/5, Jul 31, 2024): XACT handled a property management company's customer service efforts. They were responsible for handling all customer service phone calls relating to accounting. [Read Full Review](https://clutch.co/go-to-review/xact/304374) ##### Automotive Experience XACT has demonstrated notable expertise in the Automotive industry, particularly in enhancing customer service for e-commerce automotive businesses. Clients commend their adaptability and structured approach in managing complex challenges, fostering a positive relationship throughout ongoing projects. The responsiveness of the XACT team to specific client needs has been highlighted as a strength, indicating their capability to align with automotive sector demands effectively. Overall, their high ratings and alignment with client values suggest they are a strong candidate for automotive projects. - 1 review for automotive industry - Unknown avg. project cost - Call Center Services for Wheels E-Commerce Company (4.5/5, Oct 30, 2023): XACT provides customer service support for a wheels e-commerce company. The team is responsible for customer service tickets via Zendesk, assisting customers on the phone with service-related issues. [Read Full Review](https://clutch.co/go-to-review/xact/245450) ##### Transportation Experience XACT has demonstrated significant expertise in the Transportation industry by providing effective call center support for a long-standing client. Their ability to manage inbound and outbound calls efficiently has allowed the client to optimize resources while maintaining high service quality. Client feedback highlights the attentive management team and strong technical support, indicating that XACT is a reliable partner for businesses in the Transportation sector seeking to enhance their customer support operations. - 1 review for transportation industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Delivery Company (5.0/5, Jul 2, 2020): XACT offered call center services, handling both inbound and outbound calls from customers and merchants. They provided QA services as well as call recordings. [Read Full Review](https://clutch.co/go-to-review/xact/126853) ##### IT Services Experience XACT has demonstrated strong expertise in call answering and lead validation services, consistently meeting key performance indicators and providing quality assurance. Clients commend their responsiveness and flexibility, noting the effectiveness of their proactive quality assurance measures. The company fosters reliable partnerships through regular evaluations, making them a trustworthy choice for businesses in the IT Services sector seeking dependable support. Overall, feedback reflects a positive sentiment, indicating a strong fit for clients aiming for efficient operational solutions. - 1 review for it services industry - Unknown avg. project cost - Call Scheduling & Auditing for Marketing Services Company (4.0/5, Oct 12, 2018): XACT has a long-standing partnership, working with the internal team to validate leads and provide call answering services for third-party clients. [Read Full Review](https://clutch.co/go-to-review/xact/133122) ##### Arts, entertainment & music Experience XACT has demonstrated significant expertise in the Arts, entertainment, and music industry, particularly in managing seasonal service demands effectively. Clients praise their responsiveness, technical knowledge, and the ability to rapidly adapt to changing needs. One client noted the development of a comprehensive knowledge base that enhanced service delivery. Overall, feedback reflects a positive sentiment, with XACT being viewed as an integral partner that enhances operational efficiency and customer satisfaction in high-pressure environments. - 2 reviews for arts, entertainment & music industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Answering Service for Home Improvement Company (4.5/5, Jun 12, 2018): Xact Telesolutions provides call center support for a home improvement company. During busy seasons, they intercept overflow calls and make appointments via a CRM platform. [Read Full Review](https://clutch.co/go-to-review/xact/88667) - Call Center Services for Holiday Themed Photography Company (5.0/5, Jan 28, 2020): XACT provides flexible call reception services for a holiday event company. Their work includes adjusting staff to respond to dramatic call influxes and establishing a body of knowledge around types of calls. [Read Full Review](https://clutch.co/go-to-review/xact/127424) ##### Advertising & marketing Experience XACT has received positive feedback from clients in the Advertising & Marketing industry, highlighting their effective customer service solutions and competitive pricing. One client emphasized XACT's superior quality compared to previous providers, noting their responsiveness and strong reporting capabilities. The provider's expertise in managing customer interactions has significantly benefited clients, reinforcing their suitability for businesses seeking reliable support in this sector. Overall, XACT is recommended for their professionalism and value-driven services. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service for Media Company's Clients (5.0/5, Oct 15, 2019): They provide customer service solutions for a media company’s clients. Once representatives were trained and scripts written, XACT took over email and phone customer service. [Read Full Review](https://clutch.co/go-to-review/xact/65272) ##### Chemicals & Biotechnology Experience The company demonstrates significant expertise in the Chemicals & Biotechnology sector, particularly in enhancing customer service for coatings companies. Clients commend their professionalism, adaptability, and effective training, which fostered confidence in customer representations. Their ability to customize solutions and maintain clear communication resulted in successful project outcomes, making them a strong candidate for businesses seeking reliable support in this industry. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - Unknown avg. project cost - Inbound Customer Support for Paints & Coatings Company (5.0/5, Dec 14, 2018): XACT provided customer support augmentation for a paint and coatings company. After vigorous training, they acted as an expert extension of the internal team and reinforced a new consultation service. [Read Full Review](https://clutch.co/go-to-review/xact/35364) ##### Nonprofit Experience XACT Telesolutions has demonstrated expertise in supporting nonprofit organizations, particularly in engagement and fundraising initiatives. Clients have praised their professional representation, friendly outreach, and customer service-oriented approach, which contributed to increased participant retention in events. The team's enthusiasm for assisting nonprofits further enhances their value. Overall, potential clients in the nonprofit sector can confidently consider XACT Telesolutions as a supportive partner for successful project execution. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - In-kind Retention Calls for Human Services Nonprofit (5.0/5, Oct 5, 2018): After co-writing a script, Xact Telesolutions made several rounds of retention calls to increase attendance at an upcoming event. They tracked participants, left voicemails, and conducted follow-up calls. [Read Full Review](https://clutch.co/go-to-review/xact/130011) ##### Financial services Experience XACT Telesolutions demonstrates strong expertise in the Financial services sector, particularly in addressing the needs of third-party administrators for insurance companies. Client feedback highlights their professionalism, effective training protocols, and commitment to performance monitoring through detailed weekly reports. The seamless integration of their services resulted in improved client satisfaction and competitive advantage for their partners. Overall, XACT is well-equipped to enhance operational efficiency in the Financial services industry. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - After Hours Call Answering for SaaS Claims Platform (5.0/5, Jul 13, 2018): Xact Telesolutions provided after hours call center support and training of outsourced customer service representatives. [Read Full Review](https://clutch.co/go-to-review/xact/99860) ##### Retail Experience XACT has demonstrated strong expertise in the Retail industry, notably through their effective management of customer service operations for a catalog company. Clients have praised their thorough onboarding and adaptability to unique systems, emphasizing their commitment to understanding client needs. While they face challenges with new agent proficiency, overall sentiment reflects satisfaction with their partnership approach and dedication to problem-solving, making them a reliable choice for retail businesses seeking enhanced customer engagement solutions. - 2 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Xact Solutions Performs Very Well (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117818) - Call Center Services for Catalog Company (5.0/5, Nov 11, 2022): A catalog company has engaged XACT for call center services. They primarily handle incoming calls from customers placing orders and are responsible for entering them into the client's internal system. [Read Full Review](https://clutch.co/go-to-review/xact/166577) ##### Education Experience XACT has received positive feedback from clients in the Education industry, particularly for their expertise in call management and student support services. Clients noted XACT's ability to effectively handle complex inquiries, maintain high service standards, and act as an extension of their organizations. Their flexibility and responsiveness significantly improved retention and customer satisfaction rates, making them a reliable partner for educational institutions aiming to enhance their student engagement and support operations. - 5 reviews for education industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Online Education Company (5.0/5, Aug 28, 2020): XACT provides call center services to an online learning company. They began with an acquisition program and then shifted to a retention program. They help with scripting and training. [Read Full Review](https://clutch.co/go-to-review/xact/51492) - Phone Screening & Triage Support for Public University (5.0/5, Jul 6, 2018): Xact Telesolutions provided 24/7 triage support and customer service to help university students. This included answering inquiries regarding academic programs, site functions, and miscellaneous complaints. [Read Full Review](https://clutch.co/go-to-review/xact/97173) - Call Answering & Support for Culinary School (5.0/5, Jul 11, 2018): Xact Telesolutions provides call center services including FAQ creation, registration processing, and customer service training. [Read Full Review](https://clutch.co/go-to-review/xact/98662) - Call Center Support for Publishing Company (4.0/5, Jun 3, 2019): XACT provides call center support services for a publishing company. The team answers questions about orders and products. They were provided initial training. [Read Full Review](https://clutch.co/go-to-review/xact/112389) - Xact Solutions Makes the Job Easier (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117441) ##### eCommerce Experience The feedback from eCommerce industry clients highlights XACT's expertise in customer service scaling and flexibility, crucial for adapting to fluctuating business demands. Clients appreciate their proactive approach, strong collaboration, and ability to enhance the customer experience. The positive sentiment is evident through high satisfaction rates and measurable success, including achieving service level targets and receiving numerous commendations in reviews. Overall, XACT is positioned as a strategic partner for eCommerce businesses seeking to elevate their customer engagement. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Customer Service for Promotional Products Co (5.0/5, Oct 27, 2025): XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. [Read Full Review](https://clutch.co/go-to-review/xact/416086) ##### Information technology Experience The company has received positive feedback from clients in the Information Technology industry, highlighting their strong expertise in delivering tailored solutions and effective problem-solving skills. Clients commend the provider's ability to understand complex requirements and deliver projects on time and within budget, showcasing their reliability and technical proficiency. Overall, the sentiment indicates that this company is well-equipped to meet the diverse needs of potential clients in the IT sector. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Super Tool for Support (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117117) ##### Sports Experience Xact Telesolutions has demonstrated significant expertise in enhancing customer service for the Sports industry, particularly in recreational events. Clients praise their proactive approach, customization of staffing models, and effective communication, leading to increased customer satisfaction exceeding 80%. Their commitment to continuous improvement and tailored solutions positions them as a strong partner for businesses seeking to elevate their customer relations in the Sports sector. - 1 review for sports industry - Unknown avg. project cost - Answering Services for Recreational Events Company (4.5/5, Jun 19, 2018): Xact Telesolutions developed a new staffing model to support their ongoing customer relations services. [Read Full Review](https://clutch.co/go-to-review/xact/91306) ##### Healthcare Experience XACT demonstrates strong expertise in the Healthcare sector, particularly in providing tailored answering services for medical equipment companies. Clients commend their flexibility and effective communication, which facilitate improved customer relations and operational efficiency. Over several years, XACT has adapted to client needs, showcasing their commitment to service quality and responsiveness. Their proactive adaptation based on feedback highlights their impact on client operations, making them a viable partner for businesses seeking reliable support in the Healthcare industry. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Centralized Answering Services for Medical Equipment Rental Company (5.0/5, May 30, 2019): XACT provides a centralized 24/7 answering service for each of a company's branches nationwide. They helped create scripts with customized questions and provide text and email follow-up documentation. [Read Full Review](https://clutch.co/go-to-review/xact/111043) ##### Other Industry Experience XACT demonstrates strong expertise in providing exceptional customer service solutions within the e-commerce health supplement sector. Clients appreciate their commitment to employee development and professional conduct, leading to effective 24/7 phone support implementation. The emphasis on partnership and adaptability amidst challenges has garnered positive feedback, with clients recognizing the balance of cost and performance as a significant strength. Overall, XACT is well-regarded for its ability to enhance customer experience, making them a suitable choice for businesses in the Other Industry. - 1 review for other industry industry - $200,000 – $999,999 avg. project cost - Call Center Services for Dietary Supplements Retailer (4.0/5, Jan 8, 2019): XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing. [Read Full Review](https://clutch.co/go-to-review/xact/41356) #### Very responsive XACT is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 2 countries - Singapore (1 projects) - United States (31 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/xact?verified=true#reviews) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) #### 4.8 out of 5 star rating (9 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a Business Process Outsourcing (BPO) company specializing in remote back office solutions and administrative support services. Clients consistently praise their reliable project management, team culture, and dedication to client satisfaction. They excel in areas such as lead conversion, data management, and process efficiency, with reviews indicating a 100% positive feedback rate on their service quality and adaptability to client needs. [Visit Website](https://selectvoicecom.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### Great project management Clients have expressed high satisfaction with Select VoiceCom's project management capabilities, noting their reliability and timely delivery of services. One client highlighted their dedication, stating, 'They always go above and beyond for us,' while also praising their handling of recruitment and campaign management. Overall, the sentiment reflects confidence in Select VoiceCom's ability to meet and exceed client expectations consistently. - Back Office & Sales Outsourcing for Photography Studio (5.0/5, Feb 7, 2025): SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/350162) #### Experience in 7 industries Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) ##### Media Experience Select VoiceCom has garnered positive feedback from clients in the Media industry, highlighting their expertise in lead conversion and revenue growth. A portrait photography studio reported a significant increase in annual sales from $4M to $8M due to SVC's effective project management and skilled sales team. Clients praise their reliability, timely delivery, and commitment to building a strong team culture, making them a suitable partner for businesses seeking to enhance their media operations. - 1 review for media industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Back Office & Sales Outsourcing for Photography Studio (5.0/5, Feb 7, 2025): Select VoiceCom has partnered with a photography studio to move their bookings department from Australia to the Philippines. They've built a team of salespeople who could convert leads into clients. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/350162) ##### Business services Experience Select VoiceCom has garnered positive feedback within the Business services industry, particularly for their effectiveness in enhancing call quality and customer service for clients in management roles. Clients appreciate their culture fit, open communication, and the strong partnership developed throughout the project. Measurable outcomes, such as improved close rates, highlight their expertise and the significant impact they have on client growth and satisfaction, making them a suitable choice for businesses seeking reliable support. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Third-Party Management Company (4.5/5, Feb 6, 2025): Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) ##### Advertising & marketing Experience Select VoiceCom demonstrates strong expertise in the Advertising & Marketing industry, particularly in lead generation and client acquisition. Clients appreciate their detail-oriented approach, agile project management, and commitment to understanding campaign goals. The positive feedback emphasizes their alignment with client values and past successful collaborations, making them a reliable choice for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for MarTech Company (5.0/5, Jan 19, 2025): Select VoiceCom provides call center services for a marketing technology company. They're tasked with calling over over 1,000 local businesses daily on the client's behalf to promote their products and services. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/344266) ##### Pharmaceuticals Experience Select VoiceCom has demonstrated expertise in the Pharmaceuticals industry, particularly in patient recruitment and health information collection for clinical research trials. Clients appreciate their attentive project management, adherence to processes, and efficiency in delivering measurable outcomes, such as successfully randomized patients. The overall sentiment reflects strong satisfaction with their ability to meet project goals, making them a favorable choice for businesses seeking reliable support in the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Clinical Research Company (5.0/5, Jan 13, 2025): Select VoiceCom provides patient recruitment services for a clinical research company. The team receives leads, enters them into the CTMS, contacts patients, completes their profiles, and schedules them. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342752) ##### Other industries Experience Select VoiceCom demonstrates significant expertise in the Other industries sector, providing tailored customer service and sales support. Their partnership with AdvisoryCloud resulted in a 35% increase in customer satisfaction and a 40% reduction in response times, highlighting their impactful contributions. Clients commend their reliable project management, consistent training, and effective communication, reinforcing Select VoiceCom as a strong contender for businesses seeking robust support in customer engagement and sales strategies. - 1 review for other industries industry - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Advisory Platform (4.5/5, Jan 13, 2025): Select VoiceCom provides call center services for an advisory platform. The team handles inbound and outbound calls, email, chat, data entry into Salesforce, and other voice and non-voice office tasks. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342744) ##### Legal Experience Select VoiceCom has received positive feedback from clients in the Legal industry, particularly for their expertise in legal screening and intake processes. Their strengths include high accuracy in lead verification, effective quality control measures, and a proactive approach to problem-solving. Clients report improved efficiency in case processing and exceptional project management, showcasing their ability to adapt to client needs. Overall, their commitment to delivering tailored, comprehensive solutions positions them as a strong partner for law firms seeking reliable support. - 1 review for legal industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office & Customer Service Outsourcing for Law Firm (5.0/5, Jan 8, 2025): Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) ##### Financial services Experience Select VoiceCom has received positive feedback from clients in the Financial Services industry, emphasizing their expertise in customer service and talent management. Clients appreciate their high standards for security and quality, responsiveness, and personalized approach. Successful outcomes include the effective hiring and training of customer service teams and marketing talent, demonstrating Select VoiceCom's ability to align with the specific needs of financial services companies. Overall, the sentiment is highly favorable, indicating a strong fit for businesses in this sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Recruiting for Financial Services Co (5.0/5, Jan 13, 2025): Select VoiceCom provided outsourced recruitment services for a financial services company. The team helped the client hire and train a team of customer service agents. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342740) - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): Select VoiceCom provides recruitment services for a financial services company. The team has sourced, hired, and managed marketing and analytics professionals. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive Select VoiceCom is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Growth Hub](https://clutch.co/profile/growth-hub) #### 4.8 out of 5 star rating (16 reviews) - < $25 average hourly rate - 50 - 249 employees - Udaipur, India #### Services Provided - Allocation of Expertise by Percentage - 25% AI Development - 60% Back Office Outsourcing - 15% Data Annotation Services #### Company description Growth Hub is a Business Process Outsourcing (BPO) company that specializes in data entry, research, and administrative support services. It consistently receives positive feedback for its efficiency, accuracy, and tailored Remote Back Office Solutions. With a high satisfaction rate, 100% of reviewers highlight Growth Hub's responsiveness and capacity for handling large volumes of data, making it a reliable partner for administrative outsourcing needs. [Visit Website](http://www.growth-hub.com) #### Great team Clients consistently commend Growth Hub for their professionalism and effective communication. One CEO highlighted the team's ability to deliver comprehensive industry research, stating that the 'management team and communication' were particularly impressive. The timely delivery of a detailed data dump facilitated a successful product launch, indicating a strong collaboration. Overall, the sentiment reflects a high level of satisfaction with the team's capabilities and professionalism. - Market Research for Parking & Storage Marketplace (4.5/5, Sep 2, 2025): What did you find most impressive about them?Growth Hub had a good management team and communication. [Read Full Review](https://clutch.co/go-to-review/growth-hub/402759) #### 5 reviews mention Back Office Outsourcing Back Office Outsourcing & Task Automation for Finance Firm 5.0/5 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's back-office tasks. - 4 of 5 Back Office Outsourcing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/growth-hub/313586) #### Experience in 6 industries Growth Hub has demonstrated expertise across a diverse range of industries, including eCommerce, financial services, medical, information technology, and consulting. Clients noted their strengths in data research, lead generation, and project management, with an emphasis on accuracy and timely delivery. Overall sentiment is highly positive, highlighting their effective communication, adaptability, and ability to generate valuable insights, making them a suitable partner for organizations seeking data-driven support and market analysis. [Read All Reviews](https://clutch.co/profile/growth-hub?verified=true#reviews) ##### Consulting Experience Growth Hub has received positive feedback for its expertise in providing tailored consulting services, particularly in data research and lead generation. Clients appreciate their attention to detail, timely delivery, and collaborative approach. The company demonstrates a strong understanding of client needs, resulting in measurable outcomes such as increased lead generation. Overall sentiment reflects confidence in Growth Hub's ability to enhance consulting efforts, making them a suitable partner for businesses seeking impactful consulting solutions. - 2 reviews for consulting industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation & CRM for Consulting Company (5.0/5, Jan 10, 2022): Growth Hub identifies new contacts and supports market mapping for a consulting company. The client has given the team several assignments to work on while they work on another pipeline. [Read Full Review](https://clutch.co/go-to-review/growth-hub/8244) - Back Office Outsourcing & Market Research for Consulting Co (4.0/5, Jun 26, 2025): Growth Hub provides data and contact-finding services for a consulting company. The team helps the client find the email addresses of the top 2,000 companies in a specific country. [Read Full Review](https://clutch.co/go-to-review/growth-hub/385482) ##### Financial services Experience Growth Hub has garnered positive feedback from clients in the Financial services industry, emphasizing their expertise in data management, automation, and lead generation. Clients highlighted Growth Hub's efficiency, accuracy, and proactive approach, leading to measurable improvements in operational processes. Their strong project management and ability to integrate seamlessly with client teams have reinforced their reputation as a valuable partner, making them a suitable choice for businesses seeking reliable support in navigating the complexities of financial services. - 5 reviews for financial services industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry & BPO Services for Global Investment Firm (5.0/5, Dec 21, 2021): Growth Hub provides a global investment firm with data entry and BPO-related services. They check and transfer data from the client’s pipeline meetings to their CRM and scrub industry-sector maps.  [Read Full Review](https://clutch.co/go-to-review/growth-hub/95629) - Lead Generation Services for Credit Line Provider (4.5/5, Jan 12, 2022): Growth Hub runs a credit provider’s lead generation efforts. The client provides market and technical data for outreach script development. The Growth Hub team uses those materials to contact potential leads.  [Read Full Review](https://clutch.co/go-to-review/growth-hub/109591) - Appointment Setting for Financial Technology Company (5.0/5, Sep 21, 2022): Growth Hub was hired by a financial technology company to develop their sales pipeline. They've designed outreach campaigns, wrote email copy, organized meetings and appointments, among other tasks. [Read Full Review](https://clutch.co/go-to-review/growth-hub/159164) - BPO and Data Entry for Global Investment Bank (5.0/5, Aug 15, 2023): A global investment bank hired Growth Hub to assist them with data entry-related services. The team also helps with workflow support, data gathering, and research. [Read Full Review](https://clutch.co/go-to-review/growth-hub/225337) - Back Office Outsourcing & Task Automation for Finance Firm (5.0/5, Sep 11, 2024): Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's back-office tasks. [Read Full Review](https://clutch.co/go-to-review/growth-hub/313586) ##### Other Industry Experience Growth Hub has demonstrated significant expertise in lead generation within the Other Industry sector, as evidenced by impressive client feedback. Their services resulted in strong conversion rates and low unsubscribe rates, highlighting their effectiveness and value. Clients appreciate their responsive communication and project management, often citing the alignment of company values as a key reason for their selection. Overall, Growth Hub appears to be a reliable partner for businesses seeking to enhance their sales funnel in the Other Industry. - 1 review for other industry industry - Unknown avg. project cost - Lead Generation for Venture Studio (4.5/5, Aug 8, 2024): Growth Hub provides lead generation services to help a venture studio populate their sales funnel. [Read Full Review](https://clutch.co/go-to-review/growth-hub/305998) ##### Human Resources Experience Growth Hub has received positive feedback in the Human Resources industry for its expertise in data management and project execution. Clients appreciate their strong cultural fit and alignment with company values, noting effective communication and timely delivery. The team's thoroughness and efficiency have resulted in significant improvements, such as a tenfold increase in turnover. Overall, Growth Hub's commitment to client needs and quality service makes them a promising choice for businesses seeking HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Unknown avg. project cost - Database Development for Professional Adviser Marketplace (5.0/5, Aug 8, 2024): Growth Hub developed a database to help a professional adviser marketplace target the correct audience. [Read Full Review](https://clutch.co/go-to-review/growth-hub/305991) ##### Medical Experience Growth Hub has demonstrated strong expertise in the Medical industry, particularly in appointment setting for healthcare services. Clients commend their commitment to understanding specific needs, leading to efficient appointment bookings and positive outcomes. The thoroughness of their processes, including pre- and post-consultation follow-ups, has been particularly noted. Overall, feedback highlights Growth Hub's reliability and ability to deliver on promises, making them a strong candidate for Medical industry projects. - 1 review for medical industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing Services for Hair Transplant Clinic (5.0/5, Jul 9, 2024): Growth Hub has been hired by a hair transplant clinic to develop an appointment-setting team responsible for booking appointments, conducting consultations, arranging payments, and maintaining follow-ups. [Read Full Review](https://clutch.co/go-to-review/growth-hub/299287) ##### Software Experience Growth Hub has demonstrated strong expertise in driving lead generation and enhancing client engagement within the Software industry. Clients have praised their effective database development and targeted outreach strategies, resulting in a significant increase in outbound meetings and client acquisition. The firm's prompt delivery and flexibility further solidify their reputation as a reliable partner. Overall, Growth Hub is well-positioned to support businesses seeking impactful solutions in Software development and marketing. - 1 review for software industry - Unknown avg. project cost - Outbound Marketing for Employee Experience Platform (4.5/5, Aug 18, 2023): Growth Hub manages the outbound marketing campaigns for an employee experience platform. They build the client's ICP database, execute email marketing campaigns, and connect with the target end customers. [Read Full Review](https://clutch.co/go-to-review/growth-hub/226061) ##### Information technology Experience Growth Hub demonstrates strong expertise in the Information Technology industry, particularly in lead generation and data management. Clients appreciate their thorough understanding of value propositions and customer needs, alongside excellent project management and communication. The positive feedback highlights their ability to deliver measurable outcomes effectively, making them a compelling choice for businesses seeking reliable IT solutions. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Technology Company (5.0/5, Aug 16, 2023): Growth Hub provided lead generation services for a technology company. The team was responsible for booking meetings with prospects within the client's ICP and building prospect data. [Read Full Review](https://clutch.co/go-to-review/growth-hub/220813) ##### Other industries Experience Growth Hub has received positive feedback from clients in the Other industries sector, highlighting their expertise in providing proactive and efficient support. Clients appreciate their alignment with company values, attention to detail, and effective communication. The company's ability to deliver timely results and maintain service level agreements has been particularly noted as a strength. Overall, Growth Hub is seen as a reliable partner for businesses seeking dedicated and culturally aligned project support. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Hospitality & Leisure Co (5.0/5, Aug 15, 2023): Growth Hub provides outsourced customer services to a hospitality and leisure company. They work alongside the client's team to offer 24-hour customer service coverage. [Read Full Review](https://clutch.co/go-to-review/growth-hub/225377) ##### eCommerce Experience The feedback highlights Growth Hub's expertise in supporting eCommerce ventures with comprehensive market research and data collection. Clients commend the team's professionalism, efficient communication, and ability to deliver impactful insights that facilitate product launches. The positive sentiment regarding project management and timely updates indicates that Growth Hub is a strong candidate for eCommerce businesses seeking thorough industry analysis and support. - 1 review for ecommerce industry - Unknown avg. project cost - Market Research for Parking & Storage Marketplace (4.5/5, Sep 2, 2025): Growth Hub conducted industry research for a parking and storage marketplace. The team provided a detailed data dump of 1,500 companies, including contact information for key personnel at those companies. [Read Full Review](https://clutch.co/go-to-review/growth-hub/402759) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Growth Hub's competitive pricing and strong value for money. For instance, one client noted, 'Pricing fit our budget' and emphasized 'good value for cost.' Another client expressed satisfaction with the 'great culture fit' and the overall affordability of services. Overall, sentiment regarding cost-effectiveness is positive, as multiple clients have remarked on the efficient delivery of services relative to the investment made, indicating a favorable return on their expenditures. [Read All Reviews](https://clutch.co/profile/growth-hub?verified=true#reviews) - Less than $10,000 (4 reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (2 reviews) --- ### [Top Customer Service](https://clutch.co/profile/top-customer-service) #### 5 out of 5 star rating (68 reviews) - $1,000+ minimum project size - 250 - 999 employees - Brooklyn, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 55% Customer Service Outsourcing - 15% Data Annotation Services #### Company description Top Customer Service is a Business Process Outsourcing company renowned for its excellent administrative support services, specializing in back office services. With a high satisfaction rate reflected in over 90% positive reviews, clients praise their professionalism, responsiveness, and ability to enhance communication processes, with 80% of reviewers noting improved response times and client satisfaction. Their commitment to understanding client needs and delivering tailored solutions is a recurring theme across feedback. [Visit Website](https://bpo.topcustomerservice.com/) #### Reviewed 16 times in the past 6 months Recent feedback for Top Customer Service reflects a strong overall sentiment, with clients praising their professionalism and responsiveness. Notable improvements include faster response times, reduced missed inquiries, and enhanced customer satisfaction across various sectors, including digital marketing and legal services. Clients appreciated the team's ability to align with their brand voice and values, effectively managing communications and inquiries. Suggestions for improvement were minimal, focusing primarily on proactive strategy recommendations. - 16 of 16 reviews are 5 stars - 7 new reviews for Back Office Outsourcing services - $50,000 – $199,999 avg. project cost [Read 16 Recent Reviews](https://clutch.co/profile/top-customer-service?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Data Entry & Processing Data Entry & Processing Experience The reviews for Top Customer Service highlight their expertise in Data Entry & Processing, with 100% positive feedback regarding their professionalism and responsiveness. Clients appreciate their ability to manage 24/7 support efficiently, demonstrating a strong impact on operational metrics. One client noted a significant reduction in call handling time from minutes to seconds, reflecting improved efficiency. Overall, the company excels in meeting project management expectations and adhering to guidelines, receiving praise for their skilled agents and technical support. - 1 of 1 Data Entry & Processing reviews is 5 stars - $50,000 – $199,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/top-customer-service#review-391162) #### 19 reviews mention Back Office Outsourcing Customer Service & Back-Office Support for Protection Agency 5.0/5 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. - 19 of 19 Back Office Outsourcing reviews are 5 stars - 14 new reviews for Back Office Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383609) #### Experience in 15 industries Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) ##### Advertising & marketing Experience Top Customer Service demonstrates significant expertise in the Advertising & marketing sector, particularly in content creation and customer service outsourcing. Clients commend their ability to produce high-quality, SEO-aligned content that enhances brand messaging and improves online presence. Their effective project management and responsiveness have led to increased user engagement and client satisfaction. Overall, their strengths in understanding brand voice and delivering tailored solutions make them a strong fit for businesses seeking to enhance their marketing efforts. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Digital Agency (5.0/5, Jul 9, 2025): Top Customer Service has been hired by a digital agency to handle their customer service needs. The team is responsible for managing business calls, emails, and chats using RingCentral and Tawk.to. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/388610) - Content Writing Services for Digital Marketing Agency (5.0/5, Apr 19, 2026): Top Customer Service provided content writing services for a digital marketing agency. The team created website copy, service descriptions, blog content, and marketing-focused articles. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/451150) ##### Automotive Experience Top Customer Service has received positive feedback from clients in the Automotive industry for their expertise in managing customer communications. Clients reported improved response times, enhanced customer satisfaction, and a professional representation of their businesses. The team effectively handled inquiries and appointment scheduling, demonstrating strong project management and organization. Their ability to adapt to client needs and maintain clear communication further solidifies their reputation as a reliable partner for automotive businesses seeking efficient customer support solutions. - 4 reviews for automotive industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Automotive Detailing Co (5.0/5, Dec 18, 2025): Top Customer Service provided email and chat customer support for an automotive detailing company. The team managed basic customer queries and ensured that all follow-ups were completed. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426401) - Customer Service Outsourcing for Towing Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support solutions for a towing company. The team answered phone calls, responded to messages, managed appointment requests, and handled customer inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427036) - Customer Support for Truck Repair & Maintenance Company (5.0/5, Feb 16, 2026): Top Customer Service provided customer support outsourcing services for a truck repair and maintenance company. The team managed the client's phone and email support and used a ticket-tracking system. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436655) - Call Center Services for Auto Detailing Company (5.0/5, Mar 12, 2026): Top Customer Service provided call center services for an auto detailing company. The team handled service inquiries, answered questions, and scheduled appointments. Their team uses AI systems to manage calls. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442256) ##### Electric Experience Top Customer Service has received positive feedback from clients in the Electric industry, highlighting their expertise in customer support and call handling. Clients noted the professionalism of their agents, effective communication, and ability to reduce response times, leading to improved customer satisfaction. Their impact is evident in enhanced organization of service requests and strengthened client relationships, making them a strong candidate for businesses seeking reliable support in the Electric sector. - 2 reviews for electric industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Electrical Products Company (5.0/5, Mar 2, 2026): Top Customer Service provided customer service outsourcing for an electrical products company. The team managed inbound calls, responded to inquiries, managed emails, and assisted with service coordination. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/439728) - Call Center Services for Electrical Services Firm (5.0/5, Mar 12, 2026): Top Customer Service provides call center services for an electrical services company. They handle customer support, document service requests, and schedule appointments for the client's electrical services. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442176) ##### Home Services Experience Top Customer Service has demonstrated significant expertise in the Home Services industry, providing comprehensive call center support and job dispatching services. Clients noted improvements in response times, customer communication, and operational efficiency, leading to higher job completion rates. Their professionalism and alignment with client values were particularly praised. Overall, the positive sentiment indicates they are a strong candidate for businesses seeking reliable customer service solutions within the Home Services sector. - 2 reviews for home services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Customer Support for Chimney Cleaning Company (5.0/5, Jun 20, 2025): Top Customer Service provides call center services for an air duct and chimney cleaning company. The team handles all incoming and outgoing calls, dispatches technicians, and follows up with customers. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383904) - Call Center Services for Home Safety & Improvement Firm (5.0/5, Mar 12, 2026): Top Customer Service provided call center support to a home safety and improvement firm. They handled inbound customer calls, answered questions about the client's services, and scheduled consultations. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442173) ##### Contracting Experience Top Customer Service has demonstrated exceptional expertise in the Contracting industry, specifically in managing customer inquiries for roofing services. Clients appreciate their ability to enhance response times and streamline communication, leading to improved customer satisfaction. The team is noted for its professionalism and adherence to client branding, ensuring a consistent representation. Overall, their proactive project management and effective call handling make them a strong candidate for businesses seeking reliable customer service support in the Contracting sector. - 1 review for contracting industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Roofing Company (5.0/5, Mar 12, 2026): Top Customer Service provided customer support services for a roofing company. They combined trained agents with AI-assisted systems to handle customer inquiries and appointment requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442170) ##### Education Experience Top Customer Service has garnered positive feedback from clients in the Education sector, particularly in childcare and online education. Clients praised their expertise in improving communication systems and support efficiency, resulting in faster response times and higher parent satisfaction. Their commitment to understanding clients' brand voice and fostering a supportive communication environment stands out. Overall, their reliable project management and adaptability demonstrate their strength in delivering quality service tailored to educational institutions' needs. - 4 reviews for education industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Online Education Company (5.0/5, Dec 17, 2025): Top Customer Service provided customer support services for an online education company. The team handled email and message-based customer support, helping to maintain consistent communication with clients. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426115) - Customer Service Outsourcing for Daycare Center (5.0/5, Dec 19, 2025): Top Customer Service provided customer support services for a daycare center. The team answered phone calls, responded to chats and emails, helped parents with questions, and ensured no message went unanswered. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426682) - Customer Service Outsourcing for Daycare Center (5.0/5, Feb 16, 2026): Top Customer Service provided customer service outsourcing for a daycare center. The team was responsible for handling email and phone support, streamlining their ticketing system, and training their staff. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436647) - Customer Support Services for Childcare Center (5.0/5, Mar 4, 2026): Top Customer Service provided customer support for a childcare center. The team managed inbound parent inquiries by phone, email, and live chat, answered inquiries, and handled general information requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/440316) ##### Business services Experience Top Customer Service demonstrates notable expertise in the Business services industry, with clients praising their professionalism, responsiveness, and effective project management. Their ability to enhance customer support processes—evidenced by significant improvements in response times and customer satisfaction—highlights their strengths. Clients also appreciated the custom solutions and clear communication, making them a strong fit for businesses seeking to streamline operations and elevate customer experiences. - 2 reviews for business services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Portal Dev & Design for Appliance Repair Co (5.0/5, Dec 6, 2025): Top Customer Service designed and developed a custom customer-support portal for an appliance repair company. The team implemented modules for ticketing, customer inquiries, FAQs, and service request tracking. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424033) - Customer Support Services for Tree Care Company (5.0/5, Mar 1, 2026): Top Customer Service provided outsourced customer support for a tree care company. Their team handled incoming calls, managed customer inquiries, scheduled service requests, and communicated with clients. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/439623) ##### Construction Experience Top Customer Service has demonstrated significant expertise in enhancing customer communication processes within the Construction industry. Clients reported improved response times, higher client satisfaction, and better organization of customer interactions. The company's strengths include a structured approach to problem-solving and effective training tailored to construction-specific needs. Overall, feedback highlights Top Customer Service's professionalism and its positive impact on client relationships, making them a suitable partner for businesses seeking to enhance their customer support systems. - 5 reviews for construction industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Construction Company (5.0/5, Dec 19, 2025): Top Customer Service provided customer support services for a construction company. The team answered phone calls, responded to emails and messages, managed client follow-ups, and scheduled inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426698) - Customer Support for Home Renovation Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support for a home renovation company. The team handled lead management and appointment scheduling, focusing on improving the client's customer response process. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427016) - Back Office Outsourcing for Construction Company (5.0/5, Feb 17, 2026): Top Customer Service provides customer support outsourcing services for a construction company. The team has recruited and trained customer service representatives who handle inbound and outbound inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436881) - Customer Support Consulting for Construction Company (5.0/5, Feb 20, 2026): Top Customer Service evaluated a construction company's customer support workflow, designed a more efficient support system, and trained their team on best practices for client interaction. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/437791) - Customer Service Outsourcing for Construction Company (5.0/5, Feb 20, 2026): Top Customer Service provided customer service outsourcing for a construction company. The team evaluated the client's workflow, implemented response systems, and provided improvement guidance. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/437793) ##### Legal Experience Top Customer Service has proven expertise in delivering exceptional call center support tailored for the legal industry. Clients report improved response times, enhanced client satisfaction, and efficient handling of inquiries, which allowed legal teams to focus on their core work. Their professionalism and understanding of legal processes stand out, making them a reliable partner for law firms seeking to optimize client communication and service delivery. - 3 reviews for legal industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center & Customer Support for Registration Services Co (5.0/5, Jul 18, 2025): Top Customer Service provides 24/7 outsourced customer support and call center services for a legal registration services company. The team handles phone, chat, and email queries using HubSpot and PhoneBurner. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/391162) - Call Center Services for Law Firm (5.0/5, Feb 7, 2026): Top Customer Service provided call center services for a law firm. The team managed inbound calls, client inquiries, appointment scheduling, and basic case-related communication. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/434810) - Call Center Services for Law Firm (5.0/5, Feb 16, 2026): Top Customer Service provided call center services for a law firm. The team handled inquiries, scheduled appointments, logged client requests, followed up, communicated with the client, and more. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436658) ##### Medical Experience Top Customer Service demonstrates strong expertise in the Medical industry, particularly in dental care, as evidenced by their effective management of patient calls and appointment scheduling for Sea View Dental Center. Clients highlight their professionalism, prompt communication, and ability to enhance patient satisfaction through organized support. The positive outcomes include improved call handling and reduced missed appointments, indicating that Top Customer Service can significantly impact operational efficiency in healthcare settings. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Dental Clinic (5.0/5, Feb 7, 2026): Top Customer Service provided call center services for a dental clinic. The team managed patient calls and scheduled appointments, following the client's procedures. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/434812) ##### Other industries Experience Top Customer Service has received positive feedback from clients in the Other industries sector, highlighting their expertise in managing customer support processes, including call handling and chatbot management. Clients praised the team's professionalism, adaptability, and ability to enhance customer satisfaction and engagement. Their tailored solutions have contributed to measurable improvements, such as reduced missed inquiries and faster response times. Overall, Top Customer Service is well-regarded for providing reliable and efficient support, making them a strong candidate for businesses seeking customer service solutions. - 6 reviews for other industries industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Ghostwriting Company (5.0/5, Jun 24, 2025): Top Customer Service provides customer service outsourcing for a ghostwriting company. The team manages inbound and outbound calls and emails, and has implemented a live chat option. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/384878) - Tech Support & Customer Service for an AI-Based Hiring Co (5.0/5, Jun 27, 2025): Top Customer Service manages the chatbots and phone lines of an AI-based hiring system. The team responds to customers' queries about the client's system, following the provided documentation, SOPs, and SLAs. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/385733) - Customer Service Outsourcing for Software Development Co (5.0/5, Jun 30, 2025): Top Customer Service provides remote customer service outsourcing for a software development company. The team manages the client's chatbot, incoming calls, and email communications using Jira and TalkTo. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/386342) - Customer Service Outsourcing for IT Services Company (5.0/5, Jul 3, 2025): Top Customer Service provides ongoing customer support services for a cybersecurity company. The team handles the client's chatbot platform and answers email inquiries and incoming calls. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/387074) - Customer Support Services for Renovation & Flooring Co (5.0/5, Dec 20, 2025): Top Customer Service provided customer support for a renovation and flooring company. The team managed phone calls, emails, and customer inquiries, answered questions, followed up, and helped with scheduling. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426804) - Customer Support for Tree Care & Landscaping Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support for a tree care and landscaping company. The team handled inbound calls, chat and email support, and professional assistance for the client's customers. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427028) ##### Non-profit Experience Top Customer Service has received positive feedback from Non-profit clients, highlighting their expertise in customer support operations. Clients from organizations like Early Edge Consultancy and Bridge To Home noted significant improvements in response times and customer satisfaction. The team's professionalism, responsiveness, and ability to adapt to specific needs were particularly praised. The overall sentiment reflects their effectiveness in enhancing client interactions and operational efficiency, making them a strong fit for Non-profit organizations seeking reliable support services. - 2 reviews for non-profit industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service for Nonprofit Organization (5.0/5, Dec 3, 2025): Top Customer Service provided customer support services for a nonprofit organization. The team managed customer messages, processed refunds and returns, and handled product-related inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/423420) - Customer Support & VA Services for Consulting Company (5.0/5, Dec 10, 2025): Top Customer Service provided customer support and virtual assistant services for a consulting company. The team handled inquiries, follow-ups, support tickets, CRM updates, data entry, and admin tasks. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424868) ##### Real estate Experience Top Customer Service has demonstrated strong expertise in the real estate sector, providing effective virtual assistant solutions for property management. Clients commend their thorough training, seamless onboarding, and ability to manage tasks such as property inquiries and listings efficiently. Their project management is noted for timely delivery and excellent communication, leading to significant time savings for clients. Overall sentiment is positive, indicating that Top Customer Service is a reliable partner for businesses seeking support in the real estate industry. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Real Estate Company (5.0/5, Aug 3, 2025): Top Customer Service provides virtual assistant services for a real estate company. They manage property listings on various websites, respond to inquiries, call potential buyers, and schedule meetings. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/395182) ##### Financial services Experience Top Customer Service has demonstrated significant expertise in the Financial services industry, specifically in enhancing customer support for credit unions. Clients have noted improved customer satisfaction and quicker resolution times due to the provider's multilingual support and AI-powered solutions. The company's responsiveness and project management skills have also been highlighted positively. Their ability to quickly train staff to meet unique requirements positions them as a strong fit for businesses seeking reliable customer service enhancements in the financial sector. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Credit Union (5.0/5, Jul 25, 2025): Top Customer Service provided customer support services for a credit union. The team offered technical support and multilingual chat, phone, and email support. They also handled back office duties. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/393246) ##### Government Experience Top Customer Service demonstrates strong expertise in the Government sector, specifically in supporting compliance-driven initiatives for the U.S. EPA. Their proficiency in customer support and proctoring services has led to improved student interactions and a reduction in technical issues. Clients commend their professionalism, timely communication, and effective management, highlighting their alignment with government values and goals. Overall, feedback indicates a high level of satisfaction, positioning them as a reliable partner for government projects. - 1 review for government industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service & Back-Office Support for Protection Agency (5.0/5, Jun 19, 2025): Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383609) --- ### [Smith.ai](https://clutch.co/profile/smithai) #### 4.8 out of 5 star rating (77 reviews) - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 10% AI Development - 10% Back Office Outsourcing - 50% Call Center Services - 10% Conversion Optimization - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Smith.ai is a company providing Business Process Outsourcing and Remote Back Office Solutions, particularly focusing on phone answering and appointment setting services. Reviews indicate a mixed reception, with approximately 67% mentioning positive outcomes like thoroughness and good customer service, while 33% raise concerns about service cancellation and poor customer service experiences. Overall, Smith.ai offers a valuable service, but potential clients should approach with caution regarding contract terms. [Visit Website](https://smith.ai/?utm_source=clutch.co&utm_medium=review_site) #### 3 reviews mention Back Office Outsourcing Call Center Services for Regenerative Medicine & Therapy Co 5.0/5 — Smith.ai provides call center services for a regenerative medicine and therapy company. The team is responsible for appointment setting, answering questions, and transferring calls from patients. - 2 of 3 Back Office Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/smithai/234021) #### Experience in 9 industries Smith.ai has received positive feedback primarily from clients in the legal, healthcare, and business services industries. Reviewers in the legal sector consistently praised the professionalism and responsiveness of Smith.ai, noting improvements in client communication and lead conversion rates. In the healthcare field, clients highlighted their effectiveness in managing appointment bookings. Overall, Smith.ai is recognized for its high-quality customer service, efficiency in handling calls, and ability to integrate smoothly with various business operations, making them a suitable partner across these sectors. [Read All Reviews](https://clutch.co/profile/smithai?verified=true#reviews) ##### Financial services Experience Smith.ai has received positive feedback from clients in the financial services industry, notably for their expertise in call handling and appointment scheduling. Clients appreciate the professionalism of their virtual assistants, which helps maintain a strong client relationship without revealing their virtual nature. Their solutions effectively assist financial practices in capturing new business and managing communications efficiently, with notable strengths in responsiveness and ease of setup. Overall, Smith.ai is well-regarded for delivering on promises and enhancing operational efficiency for financial service providers. - 2 reviews for financial services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Work for Financial Planner (5.0/5, May 21, 2020): A financial practice hired Smith.ai to answer its phones. They cover phones during working hours, evenings, and weekends, scheduling appointments, filtering sales calls, and making outbound calls occasionally. [Read Full Review](https://clutch.co/go-to-review/smithai/93095) - Call Center Services for Accounting Services Company (5.0/5, Jul 9, 2025): Smith.ai provides ongoing call center services for a tax and accounting firm. The team answers calls, takes messages, forwards calls, and responds to customers' queries. [Read Full Review](https://clutch.co/go-to-review/smithai/388861) ##### Consulting Experience Smith.ai has received positive feedback for its exceptional call answering and appointment confirmation services in the Consulting industry. Clients appreciate the personable and professional support, noting a significant enhancement in their business image. The team's timely delivery and innovative solutions further reinforce their strengths. Overall, Smith.ai demonstrates strong expertise, making them a valuable partner for companies seeking reliable consulting services. - 1 review for consulting industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for IT Services Provider (5.0/5, Jan 3, 2026): Smith.ai provides call center services for an IT services provider. The team answers customer calls, schedules appointments, and makes outgoing calls to confirm appointments and ask questions to customers. [Read Full Review](https://clutch.co/go-to-review/smithai/428226) ##### Healthcare Experience Smith.ai has received positive feedback from clients in the Healthcare industry, highlighting their expertise in virtual receptionist services. Clients appreciated Smith.ai's responsiveness, thoroughness, and seamless project management, noting significant improvements in call handling, appointment setting, and patient communication. The implementation of their services led to higher conversion rates and increased patient engagement. Overall, Smith.ai is well-regarded for enhancing operational efficiency within healthcare practices, making them a strong candidate for similar projects. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Regenerative Medicine & Therapy Co (5.0/5, Sep 19, 2023): Smith.ai provides call center services for a regenerative medicine and therapy company. The team is responsible for appointment setting, answering questions, and transferring calls from patients. [Read Full Review](https://clutch.co/go-to-review/smithai/234021) - Virtual Receptionist Services for Healthcare Clinic (5.0/5, Jul 28, 2025): Smith.ai provides virtual receptionist services for a healthcare clinic. The team handles calls, web chats, texts, appointment bookings, lead qualification, and customer intake. [Read Full Review](https://clutch.co/go-to-review/smithai/393718) ##### Other Industry Experience Smith.ai has demonstrated significant expertise in the Other Industry sector, particularly for businesses like veterinary practices and service-oriented companies. Clients commend their ability to capture leads and enhance communication by managing missed calls effectively. The seamless implementation process, exceptional customer service, and competitive pricing are highlighted as strengths. Overall, clients report measurable outcomes, such as increased appointments and scheduled clients, indicating that Smith.ai can be a valuable partner for businesses seeking to improve their customer engagement and operational efficiency. - 2 reviews for other industry industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Receptionist Services for Cleaning Service6 (5.0/5, May 8, 2021): Smith.ai was tasked with providing receptionist services for a cleaning service. The client wanted a team that would answer their calls and set meetings when the client was busy. [Read Full Review](https://clutch.co/go-to-review/smithai/144222) - AI-Based Phone Answering Solution for Veterinary Practice (5.0/5, Jul 25, 2025): Smith.ai has implemented an AI-based phone answering service for a veterinary family practice. The solution answers calls that the receptionist cannot reach and checks if the caller is a customer or a lead. [Read Full Review](https://clutch.co/go-to-review/smithai/393174) ##### Hospitality & leisure Experience Smith.ai has received positive feedback from clients in the Hospitality & Leisure industry, particularly for their effective AI receptionist services. A travel agent noted the solution's accuracy in capturing call details, allowing for improved follow-up and operational efficiency. Clients appreciate the cost-effectiveness and the seamless integration of call handling, which frees up valuable time for other tasks. Overall, Smith.ai demonstrates significant expertise and impact, making them a strong fit for businesses seeking to enhance customer engagement in this sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Travel Agency (5.0/5, Jul 10, 2025): Smith.ai provides call center services for a travel agency. The main task is to answer calls to find out what vacations callers are interested in and follow up with them regarding the quoted sail price. [Read Full Review](https://clutch.co/go-to-review/smithai/388892) ##### Other industries Experience Smith.ai received mixed feedback from clients in the Other industries sector, with notable strengths in timely call answering and accurate message-taking. However, concerns were raised regarding their customer service, particularly in cancellation processes, leading to a negative overall sentiment. Clients highlighted the provider's responsiveness to needs but expressed frustration with unresolved billing issues. Potential clients should weigh these strengths against potential service challenges when considering Smith.ai for projects in the Other industries. - 1 review for other industries industry - $10,000 – $49,000 avg. project cost - Call Center Services for HVAC Contractor (0.5/5, Oct 3, 2023): Smith.ai provided call center services for an HVAC contractor. The team was responsible for answering end customer's calls and messages while adhering to a structured script. [Read Full Review](https://clutch.co/go-to-review/smithai/237473) ##### Utilities Experience Smith.ai demonstrates strong expertise and professionalism in the Utilities industry, offering tailored virtual telephone reception services. Clients appreciate their flexible setup and efficient communication, emphasizing the quality of service and responsiveness. The ability to customize call handling according to specific business needs is a significant strength. Overall, the sentiment is highly positive, indicating that potential clients in the Utilities sector can expect reliable support and effective management of customer interactions. - 1 review for utilities industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Reception Services for Defense Attorney (5.0/5, May 28, 2020): Smith.ai is providing virtual telephone reception services for a defense attorney. For incoming calls, they take messages or forward the calls. [Read Full Review](https://clutch.co/go-to-review/smithai/97794) ##### Arts, entertainment & music Experience Smith.ai has demonstrated significant expertise in providing call answering services for clients in the Arts, entertainment, and music industry. A recording studio owner praised their professionalism and ability to capture leads, noting a doubling of inquiries since engagement. The integration with CRM systems and prompt adjustments to service workflows were highlighted as strengths. Overall, clients appreciate the outstanding customer service, making Smith.ai a reliable partner for enhancing operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Recording Studio (5.0/5, May 9, 2020): Smith.ai provided call answering services for a recording studio. The team books appointments for the client, schedules consultations, and answer's customer's questions. [Read Full Review](https://clutch.co/go-to-review/smithai/83287) ##### IT Services Experience Smith.ai receives positive feedback for its expertise in managing call volumes and providing virtual receptionist services, essential for IT service providers. Clients laud the professionalism and consistency of their team, contributing to enhanced customer interactions and direct business growth. Their scalable and repeatable systems are highly valued, although minor improvements in onboarding were noted. Overall, Smith.ai is deemed a strong partner for IT service organizations seeking reliable and effective call management solutions. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Voice Services & Virtual Chat for IT Security Firm (5.0/5, Jan 17, 2020): A managed security services provider needed someone to manage their call volume and serve as their virtual office assistant while they were out in the field. Smith.ai now handles all their incoming calls and chat. [Read Full Review](https://clutch.co/go-to-review/smithai/120150) ##### Legal Experience Smith.ai has received diverse feedback from clients in the Legal industry, highlighting their robust virtual receptionist services. Clients commend the professional demeanor and responsiveness of receptionists, which enhances client interactions and appointment scheduling. Some reviews noted issues with spam call filtering, while others praised the quality of lead qualification and overall service efficiency. Overall, Smith.ai is regarded as a valuable partner for law firms seeking to improve client contact management and operational efficiency. - 53 reviews for legal industry - 49 reviews are 5 stars - Less than $10,000 avg. project cost - Answering Service Engagement for Law Firm (5.0/5, Oct 28, 2021): A law firm receives multiple calls at all hours from both current and potential clients. They tapped Smith.ai in order to field these calls and manage the workload on their behalf. [Read Full Review](https://clutch.co/go-to-review/smithai/3537) - Appointment Setting for Law Office (5.0/5, Dec 17, 2021): Smith.ai is providing appointment setting services for a law office. They're tasked with answering and filtering calls and collecting contact information from callers and emailing them to the client. [Read Full Review](https://clutch.co/go-to-review/smithai/6998) - Virtual Receptionists for Law Firm (5.0/5, Jan 3, 2022): Smith.ai provides virtual receptionist services for a law firm. The team is in charge of answering calls from potential and current clients on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/smithai/7794) - Virtual Receptionist Services for Law Firm (5.0/5, Apr 12, 2022): Smith.ai is providing virtual receptionist services for a law firm. Their responsibilities include managing the inflow of calls, verifying leads, evaluating potential clients, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/smithai/15715) - Call Center Services for Law Firm (5.0/5, May 25, 2022): Describe.ai provides 24/7 answering services for a local law firm. They take messages and send them to the client for each call that comes through. [Read Full Review](https://clutch.co/go-to-review/smithai/20461) - Ongoing Call Support for Law Firm (4.0/5, May 31, 2022): A law firm hired Smith.ai to manage their virtual receptionist services. The assigned team handles calls and schedules consultations for prospective and current clients 24/7. [Read Full Review](https://clutch.co/go-to-review/smithai/21147) - Virtual Receptionist Services for Employment Law Firm (5.0/5, Jun 16, 2022): Smith.ai provides virtual receptionist services for an employment law firm. Their resources handle all incoming calls for the client and transmit the information that they gain from the callers to the company.  [Read Full Review](https://clutch.co/go-to-review/smithai/23233) - Virtual Receptionist Services for Immigration Law Firm (5.0/5, Jun 28, 2022): Smith.ai serves as the 24/7 virtual receptionist of an immigration law firm. They answer and make calls in English and Spanish using the client-provided script and send the call recordings to the client. [Read Full Review](https://clutch.co/go-to-review/smithai/24647) - Answering Services for Law Firm (5.0/5, Feb 28, 2020): Smith.ai provides answering services for a boutique law firm. This includes answering all of the client's calls during business hours and following up with voicemails after hours. [Read Full Review](https://clutch.co/go-to-review/smithai/26391) - Virtual Receptionist Services for Criminal Defense Practice (5.0/5, Jul 30, 2020): Smith.ai provides virtual receptionist services for a criminal defense practice. the team is responsible for screening potential clients and taking messages from current clients. [Read Full Review](https://clutch.co/go-to-review/smithai/26901) - Call Center Services for Immigration Law Firm (5.0/5, Mar 3, 2020): Smith.ai manages the call center, routing calls to the in-house team and taking accurate messages as needed. [Read Full Review](https://clutch.co/go-to-review/smithai/29063) - Intake Services for Law Firm (5.0/5, Aug 4, 2020): Smith.ai provides call center services for a law firm. The team is responsible for creating an intake script, handling client intake, and providing a call synopsis. [Read Full Review](https://clutch.co/go-to-review/smithai/30799) - Call Center Services for Legal Firm (5.0/5, Mar 13, 2020): Smith.ai provided virtual receptionist services for a legal firm. The team went on to answer all incoming calls, collect payments, and schedule consultations. [Read Full Review](https://clutch.co/go-to-review/smithai/36263) - Virtual Reception Services for Small Law Firm (5.0/5, Mar 27, 2020): Smith.ai is providing virtual receptionist services for a small law firm. [Read Full Review](https://clutch.co/go-to-review/smithai/46030) - Virtual Reception Services for Small Law Firm (5.0/5, Jan 28, 2021): Smith.ai provides ongoing virtual reception services for a small law firm. The team answers incoming calls, schedule calls, and follow up on leads and clients. [Read Full Review](https://clutch.co/go-to-review/smithai/49783) - Virtual Receptionist Services for Law Firm (5.0/5, Sep 4, 2020): A law firm hired Smith.ai to handle its scheduling and act as the first point of contact for the business. [Read Full Review](https://clutch.co/go-to-review/smithai/56905) - Call Center Services for Law Firm (5.0/5, Sep 15, 2020): The team supports a law firm through their call center service solutions. Smith.ai answers inbound calls, collects detailed information, and place outbound calls for the company. [Read Full Review](https://clutch.co/go-to-review/smithai/64355) - Virtual Customer Service Assistance for Law Firm (5.0/5, Jun 29, 2021): Smith.ai is working for a law firm as their virtual receptionist. Their main task is to receive incoming calls to organize for the firm.  [Read Full Review](https://clutch.co/go-to-review/smithai/68567) - Call Center Services for Law Firm (5.0/5, Jul 8, 2021): Smith.ai was hired by a law firm to handle their calls. They are in charge of screening the calls that the client receives, transferring prospective clients for immediate handling and screening out the rest. [Read Full Review](https://clutch.co/go-to-review/smithai/77047) - Virtual Receptionist Services for Estate Planning Law Firm (5.0/5, May 4, 2020): A boutique estate planning firm hired Smith.ai for virtual receptionist services. They provide 24/7 phone answering services. [Read Full Review](https://clutch.co/go-to-review/smithai/77755) - Outsourced Receptionist for Law Firm (5.0/5, May 6, 2020): Smith.ai provided outsourced phone support and receptionist work for a law firm. Their team was trained on the firm's needs before answering calls in a professional manner.  [Read Full Review](https://clutch.co/go-to-review/smithai/80001) - Virtual Receptionist for Private Law Firm (5.0/5, May 6, 2020): Smith.ai provided a virtual receptionist for a private law practice. Their rotating staff provided both call-back and intake services in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/smithai/80110) - Virtual Receptionists for Attorney (5.0/5, May 7, 2020): An attorney hired Smith.ai to answer phone calls during office hours. The receptionist takes basic information from the caller, transcribes the information, and emails it to the attorney. [Read Full Review](https://clutch.co/go-to-review/smithai/81547) - Phone Answering Services for Law Firm (5.0/5, Dec 31, 2021): A law firm has tasked Smith.ai with handling their client calls. The team responds to queries based on a pre-provided script and generates call summaries upon concluding each conversation. [Read Full Review](https://clutch.co/go-to-review/smithai/101325) - Call Center Services for Estate Planning Legal Firm (5.0/5, Jun 4, 2020): Smith.ai provided call center services for an estate planning law practice. The team serves as a receptionist for the client. [Read Full Review](https://clutch.co/go-to-review/smithai/104218) - Virtual Reception & Intake Services for Law Firm (5.0/5, Jun 20, 2020): Smith.ai provides virtual reception and intake services for a law firm. They take detailed messages and schedule appointments. [Read Full Review](https://clutch.co/go-to-review/smithai/117440) - Voice Services & Chatbot Integration for Law Firm (4.5/5, Jan 16, 2020): Providing answering services at first, Smith.ai’s scope changed to setting up and maintaining a chatbot for a law firm. They built a playbook and integrated the tool with the client’s CRM to collect leads. [Read Full Review](https://clutch.co/go-to-review/smithai/119269) - Voice Services for Law Firm (5.0/5, Jan 17, 2020): Smith.ai provides ongoing call services for a law firm. They handle inbound and outbound calls, along with managing the chat tool and scheduling any consultations or calls.  [Read Full Review](https://clutch.co/go-to-review/smithai/120246) - Call Center Services for Tenant Law Firm (5.0/5, Jun 24, 2020): Smith.ai provides call center services for a tenant law firm. The team is responsible for reception services, taking over 100 calls from potential and existing customers and providing 24-hour services. [Read Full Review](https://clutch.co/go-to-review/smithai/120567) - Virtual Receptionist Services for Law Firm (5.0/5, Jul 6, 2020): Smith.ai provided virtual receptionist services for a small law firm. The team was responsible for answering calls, taking and passing along messages, and scheduling consultations. [Read Full Review](https://clutch.co/go-to-review/smithai/128691) - Virtual Receptionist Services for Law Firm (5.0/5, Jul 7, 2020): Smith.ai provided virtual receptionist services for an immigration law firm. They supplied call-answering and call response services. [Read Full Review](https://clutch.co/go-to-review/smithai/129985) - Virtual Receptionist for Family Law Firm (5.0/5, Jul 9, 2020): Smith.ai provides virtual receptionist services for a family, criminal, and car wreck legal firm. The team is responsible for answering incoming calls 24 hours a day. [Read Full Review](https://clutch.co/go-to-review/smithai/131408) - Call Center Services for Law Firm (5.0/5, Sep 13, 2021): Smith.ai provides call center services for a law firm. The team handles the after-woking hours calls from third-party clients. [Read Full Review](https://clutch.co/go-to-review/smithai/131435) - Receptionist Services for Immigration Law Firm (5.0/5, Apr 22, 2021): Smith.ai was outsourced by an immigration law firm for receptionist services. As the client's customer base grow exponentially, the vendor submits lists of phone calls and each of their end client's needs. [Read Full Review](https://clutch.co/go-to-review/smithai/132580) - Call Center Services for Family Attorney (5.0/5, Feb 10, 2020): Smith.ai served as phone operators to handle the large call volume of a family law firm. They deployed a rotating team of receptionists who were responsible for answering basic questions and screening clients. [Read Full Review](https://clutch.co/go-to-review/smithai/135800) - Virtual Receptionist for Business Trademark Law Firm (5.0/5, Jul 17, 2020): Smith.ai provides virtual reception services for a business trademark law firm including client intake, explanation of services, and scheduling initial meetings. [Read Full Review](https://clutch.co/go-to-review/smithai/138396) - Call Center Services for Small Law Firm (5.0/5, Jul 20, 2020): Smith.ai provides call center services for a small law firm. The team provides 24/7 phone answering services to ensure no calls are missed after hours. [Read Full Review](https://clutch.co/go-to-review/smithai/139661) - Receptionist Services for Intellectual Property Law Firm (5.0/5, May 5, 2021): Smith.ai offers virtual receptionist services for an intellectual property law firm. The vendor is in charge of handling new leads, handling sales calls, and transferring and taking messages. [Read Full Review](https://clutch.co/go-to-review/smithai/141746) - Virtual Receptionist Services for Attorney (5.0/5, Feb 17, 2020): Smith.ai provided virtual receptionist services with the aim of facilitating communication with internal stakeholders' clients. [Read Full Review](https://clutch.co/go-to-review/smithai/141749) - Virtual Receptionist for Federal Employment Attorney (5.0/5, Jul 26, 2020): Smith.ai served as a virtual receptionist for an employment attorney. The team is responsible for screening out spam and answering calls. [Read Full Review](https://clutch.co/go-to-review/smithai/145102) - Staff Augmentation for Legacy Law Firm (5.0/5, Feb 21, 2020): Smith.ai answers telephones for internal stakeholders when they are busy or out of the office. [Read Full Review](https://clutch.co/go-to-review/smithai/145115) - Answering & Web Chat Services for Personal Injury Law Firm (5.0/5, Dec 26, 2020): Smith.ai provides answering and online chat services for a personal injury law firm's new leads. The team ensures that all prospective clients can schedule appointments at any time.  [Read Full Review](https://clutch.co/go-to-review/smithai/145440) - Front Desk Services for Estate Planning Firm (5.0/5, Dec 28, 2020): Smith.ai provides ongoing call center services for an estate planning firm. The team handles the call screenings, appointments, and messages. [Read Full Review](https://clutch.co/go-to-review/smithai/146481) - Inbound Call Answering for Law Practice (5.0/5, Feb 26, 2020): Smith.ai provides ongoing answering services for a law business. They handle incoming calls from potential and current clients, directing contact and conveying messages.  [Read Full Review](https://clutch.co/go-to-review/smithai/147707) - Virtual Reception Services for Law Practice Firm (5.0/5, Sep 15, 2022): Smith.ai provides virtual reception services for a family law firm. The team acts as the initial point of contact for prospective customers, takes their information, and schedules meetings. [Read Full Review](https://clutch.co/go-to-review/smithai/158408) - Call Center Services for Law Firm (5.0/5, Jan 11, 2023): Smith.ai provided call center services to a law firm. They answered calls, took messages, and routed calls. [Read Full Review](https://clutch.co/go-to-review/smithai/175542) - Call Center Services for Business Law Firm (5.0/5, May 2, 2023): Smith.ai provides call center services for a business law firm. The team also handles the client's consultation scheduling needs.  [Read Full Review](https://clutch.co/go-to-review/smithai/198811) - Call Center Services for Family Law & Estate Planning Firm (5.0/5, Jul 21, 2023): Smith.ai provides call center services for a family law and estate planning firm. The team is responsible for answering phone calls during work and non-work time to avoid missing calls. [Read Full Review](https://clutch.co/go-to-review/smithai/218717) - Call Center Services for Criminal Defense Law Firm (5.0/5, Jan 17, 2024): Smith.ai provides call center services for a criminal defense law firm. The team answers all the client's incoming phone calls and enters information into their CRM. [Read Full Review](https://clutch.co/go-to-review/smithai/262239) - Call Center Services for Immigration Law Firm (5.0/5, Dec 20, 2024): Smith.ai provides call center services for an immigration law firm. The team handles incoming calls and qualifies leads for the firm. [Read Full Review](https://clutch.co/go-to-review/smithai/339019) - Call Center Services for Family Law Firm (5.0/5, Jul 20, 2025): Smith.ai provides call center services for a family law firm. The team answers calls for potential leads and helps with scheduling via live agents. [Read Full Review](https://clutch.co/go-to-review/smithai/391561) - Call Center Services for Law Firm (0.5/5, Aug 26, 2025): Smith.ai provides ongoing call center services for a personal injury law firm. The team is responsible for taking messages and handling calls for the client. [Read Full Review](https://clutch.co/go-to-review/smithai/401172) - AI Chatbot for Law Firm (2.0/5, Oct 24, 2025): Smith.ai has provided a chat platform for a law firm. The solution is intended to provide an AI chatbot for answering basic service questions and scheduling appointments on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/smithai/415593) ##### Manufacturing Experience Smith.ai has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in virtual receptionist services. Clients appreciate the prioritization of sales opportunities and effective management of customer inquiries, which has allowed manufacturing teams to focus on production without interruptions. The company's responsiveness and user-friendly setup further enhance their value. Overall, Smith.ai is well-regarded for improving organizational efficiency and communication, making them a strong fit for businesses in the Manufacturing sector. - 1 review for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Screen Printing & Embroidery Co (5.0/5, Aug 25, 2025): Smith.ai provides virtual receptionist services for a screen printing and embroidery company. The team answers calls, manages call forwarding, takes messages, and handles customer inquiries. [Read Full Review](https://clutch.co/go-to-review/smithai/400763) ##### Nonprofit Experience The reviews reflect a positive sentiment towards the company's expertise in serving the Nonprofit sector, particularly in enhancing operational efficiency. Clients commend their customizable chatbot solution, which has significantly reduced call volumes and improved member engagement. The provider's strong customer service and responsiveness are frequently highlighted as key strengths, making them a reliable partner for Nonprofits seeking innovative communication tools. Overall, they demonstrate a solid understanding of Nonprofit needs and deliver impactful solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Chatbot Solution for Legal Nonprofit (5.0/5, Jan 21, 2020): Smith.ai developed a custom chatbot to deal with questions from the public and members. [Read Full Review](https://clutch.co/go-to-review/smithai/121923) ##### Business services Experience Smith.ai has received positive feedback from clients in the Business Services industry, highlighting their expertise in call handling and customer service. Clients appreciate the professional and personal interaction, which enhances client relationships. The company’s strengths include rapid adaptability to client needs, effective spam call management, and a high degree of accountability. Overall, Smith.ai is recognized for significantly impacting client acquisition and satisfaction, making them a strong candidate for businesses seeking reliable support. - 4 reviews for business services industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Live Answering Services for Family Law Office (5.0/5, Dec 27, 2021): A family law office hired Smith.ai to answer and direct calls that come from prospective customers, existing clients, and professional connections. The team provides the backup during events of short staffing. [Read Full Review](https://clutch.co/go-to-review/smithai/7518) - Inbound Call Answering for Legal Tech Startup (5.0/5, Mar 8, 2020): Smith.ai answers the inbound phone calls for a legal tech startup. Their team removes the administrative burden of directing calls and conveys messages when needed. [Read Full Review](https://clutch.co/go-to-review/smithai/31966) - Call Center Services for Laundry Company (5.0/5, Mar 20, 2020): Smith.ai provides call center services on an ongoing basis. This includes managing spam inquiries, booking services for new clients, and answering questions. [Read Full Review](https://clutch.co/go-to-review/smithai/41073) - Call Center Services for Events Management Firm (5.0/5, Dec 5, 2024): Smith.ai provides call center services for an events management firm. The team answers all incoming calls, tracks caller details, and transfers live calls as needed. They also identify and block spam callers. [Read Full Review](https://clutch.co/go-to-review/smithai/335616) ##### Advertising & marketing Experience Smith.ai receives positive feedback from clients in the Advertising & Marketing industry for their exceptional call answering and client engagement services. Clients highlight their strong customer service, timely project management, and the ability to qualify leads effectively. The seamless integration of chat services and appointment setting has significantly enhanced client acquisition efforts, with measurable increases in engagement and bookings. Overall, Smith.ai's expertise and value proposition make them a strong fit for businesses seeking reliable marketing support. - 4 reviews for advertising & marketing industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Chat Solutions for Marketing & Advertising Firm (5.0/5, Sep 10, 2020): Smith.ai provides chat solutions that are integrated to the advertising and marketing firm's pipelines. The team's system is also connected to billing and client service. [Read Full Review](https://clutch.co/go-to-review/smithai/60384) - Call Center Services for Marketing Agency (5.0/5, Nov 8, 2020): Smith.ai performs call center services for a marketing agency. The team prevents the client's calls from transferring to voicemail.  [Read Full Review](https://clutch.co/go-to-review/smithai/109057) - Call Center Services for Web Design Agency (4.5/5, Sep 27, 2021): Smith.ai provides ongoing call center services for a web design agency. The team is in charge of answering incoming calls and setting up appointments on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/smithai/143673) - Call Center Services for Marketing Solutions Company (5.0/5, Jul 24, 2025): Smith.ai provides call center services for a marketing solutions company. The team serves as an intake resource for the client's law firms and medical practice customers across the US and Canada. [Read Full Review](https://clutch.co/go-to-review/smithai/392886) #### 4.7 out of 5.0 rating for cost What Clients Have Said Client feedback on Smith.ai emphasizes the company's competitive pricing and perceived value for money. Clients frequently highlight that Smith.ai's services are cost-effective compared to hiring in-house staff, with one client noting a significant reduction in costs for virtual receptionist services. However, some reviews indicate dissatisfaction with service quality, particularly regarding call handling and project management. Overall, while many clients appreciate the affordability and effectiveness of Smith.ai, there are mixed sentiments about the consistency of service delivery. [Read All Reviews](https://clutch.co/profile/smithai?verified=true#reviews) - Less than $10,000 (55 reviews) - $10,000 to $49,000 (7 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 63 cities - Texarkana, Arkansas (1 projects) - Washington, District of Columbia (1 projects) - Coral Springs, Florida (1 projects) - Hialeah, United States (1 projects) - Jacksonville, Florida (1 projects) - Kissimmee, Florida (1 projects) - Orlando, Florida (1 projects) - Tampa, Florida (2 projects) - West Palm Beach, Florida (1 projects) - Winter Springs, Florida (1 projects) - Athens, Georgia (1 projects) - Atlanta, Georgia (2 projects) - Marietta, Georgia (1 projects) - Shreveport, Louisiana (1 projects) - Bel Air North, Maryland (1 projects) - Kansas City, Missouri (1 projects) - Charlotte, North Carolina (1 projects) - Greensboro, North Carolina (1 projects) - New Bern, North Carolina (1 projects) - Raleigh, North Carolina (1 projects) - Tulsa, Oklahoma (2 projects) - Knoxville, United States (1 projects) - Memphis, Tennessee (1 projects) - Austin, Texas (2 projects) - Georgetown, Texas (1 projects) - Houston, Texas (1 projects) - North Richland Hills, Texas (1 projects) - Tyler, Texas (1 projects) - Lubbock, Texas (1 projects) - Huntington, West Virginia (1 projects) - Sterling Heights, Michigan (1 projects) - Minneapolis, Minnesota (1 projects) - Saint Paul, Minnesota (1 projects) - Kearney, Nebraska (1 projects) - Paramus, New Jersey (1 projects) - New York City, New York (1 projects) - Cincinnati, Ohio (1 projects) - Columbus, United States (1 projects) - Cleveland Heights, Ohio (1 projects) - Cleveland, Ohio (1 projects) - Los Angeles, California (3 projects) - Newport Beach, California (1 projects) - San Diego, California (2 projects) - San Jose, California (1 projects) - Santa Ana, California (1 projects) - Denver, Colorado (2 projects) - Flagstaff, Arizona (1 projects) - Gilbert, Arizona (1 projects) - Phoenix, Arizona (1 projects) - Seattle, Washington (1 projects) - Beverly, Massachusetts (1 projects) - Boston, Massachusetts (1 projects) - Philadelphia, Pennsylvania (2 projects) - Levittown, Pennsylvania (1 projects) - Manassas, Virginia (1 projects) - Roanoke, Virginia (1 projects) - California, Maryland (1 projects) - Aberdeen, North Carolina (1 projects) - Crossville, Tennessee (1 projects) - Cleveland, Texas (1 projects) - Los Altos Hills, California (1 projects) - Malibu, California (1 projects) - Berlin, Connecticut (1 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/smithai?verified=true#reviews) --- ### [ROI CX Solutions](https://clutch.co/profile/roi-cx-solutions) #### 4.8 out of 5 star rating (4 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - American Fork, UT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing #### Company description ROI CX Solutions is a customer support and call center management company known for delivering efficient, flexible, and compassionate services. They have consistently improved operational metrics, such as reducing first response time by 25% and enhancing customer satisfaction scores. Reviews highlight their strong project management and responsiveness, with 100% of feedback emphasizing their adaptability and collaboration with clients. [Visit Website](http://roicallcentersolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 4 times in the past 6 months In recent reviews, ROI CX Solutions has garnered positive feedback for their effective customer support management, significantly improving response times and customer satisfaction metrics. Clients reported a 25% reduction in first response time and a rise in Trustpilot scores. Noteworthy attributes include their flexibility, responsiveness, and project management capabilities. However, some clients suggested improvements in proactive initiatives and initial training alignment. Overall, the sentiment is strongly favorable, highlighting ROI CX Solutions' value and impact on client operations. - 2 of 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read 4 Recent Reviews](https://clutch.co/profile/roi-cx-solutions?sort_by=date_desc&verified=true#reviews) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Responsive ROI CX Solutions is responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 cities - Austin, Texas (1 projects) - Dallas, Texas (1 projects) - Shiner, United States (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company specializing in Back Office Services and Business Process Outsourcing. The reviews highlight a 100% positive feedback rate, emphasizing their ability to enhance customer support, streamline operations, and maintain high service quality. Many reviewers, approximately 80%, appreciated their commitment to quality and seamless integration with internal teams. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Adaptable Client feedback highlights ContactPoint 360's adaptability as a key strength. One client noted their 'hands-on approach and willingness to adapt to our processes,' while another emphasized their 'quick to adapt' response to changing requirements. Overall, the sentiment regarding adaptability is highly positive, with clients appreciating the company's ability to scale operations efficiently and maintain service quality amidst evolving demands. - Customer Support & Call Center Services for SEO Company (4.5/5, Dec 29, 2025): Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed. Their hands-on approach and willingness to adapt to our processes stood out. The team felt like a natural extension of our own. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/427688) #### Reviewed 2 times in the past 6 months Recent reviews highlight ContactPoint 360's effective customer support and operational assistance, with clients noting improved response times and positive customer feedback. A Sales Manager from Vincario emphasized their commitment to quality and seamless integration with internal processes, while a UX UI designer praised their flexibility and collaborative spirit. Both clients appreciated timely deliverables and responsiveness, with suggestions for more detailed performance reporting as the only area for improvement. Overall, the sentiment is highly positive. - 2 of 2 reviews are 5 stars - 2 new reviews for Back Office Outsourcing services - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/contactpoint-360?sort_by=date_desc&verified=true#reviews) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 5 countries - Armenia (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (1 projects) - Estonia (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) --- ### [MarKam Solutions](https://clutch.co/profile/markam-solutions) #### 5 out of 5 star rating (9 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sofia, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 20% IT Managed Services - 20% Sales Outsourcing #### Company description MarKam Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. With 100% positive feedback, reviewers commend their flexibility, efficient management structure, and ability to integrate seamlessly with client workflows, enhancing Amazon account operations through dedicated virtual assistant teams. [Visit Website](https://www.markamsolutions.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### 1 review mentions Back Office Outsourcing Back Office Outsourcing for Creative Agency 5.0/5 — MarKam Solutions provided back-office outsourcing services for a creative agency. The team managed virtual assistants who created and optimized Amazon product listings. They handled recruitment and training. - 1 of 1 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/markam-solutions/417906) #### Experience in 5 industries MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields. [Read All Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) ##### Advertising & marketing Experience MarKam Solutions has received positive feedback in the Advertising & marketing sector, showcasing expertise in lead generation, sales lifecycle optimization, and Amazon account management. Clients have noted a 50% increase in lead generation and a 35% improvement in conversion rates. The company demonstrates exceptional project management with timely deliverables and proactive communication. Their ability to adapt quickly and provide strategic insights further underscores their strength in delivering successful marketing solutions, making them a viable option for businesses seeking growth in this industry. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing & Lead Gen for Advertising Account Co (5.0/5, Feb 13, 2025): MarKam Solutions provides sales outsourcing services for an advertising account company. The team is responsible for enhancing the client's lead generation efforts and managing their outbound reach. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/351947) - Back Office Outsourcing for Creative Agency (5.0/5, Nov 5, 2025): MarKam Solutions provided back-office outsourcing services for a creative agency. The team managed virtual assistants who created and optimized Amazon product listings. They handled recruitment and training. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/417906) ##### Information technology Experience MarKam Solutions has received positive feedback from clients in the Information Technology industry, highlighting their expertise in providing tailored technical support services. Clients appreciate the company's strong communication, adaptability, and commitment to meeting specific needs, emphasizing a high level of professionalism and corporate culture. Overall sentiment indicates that MarKam Solutions delivers exceptional value for cost, making them a suitable choice for businesses seeking reliable IT support. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services & Customer Service for Cybersecurity Co (5.0/5, Nov 6, 2025): MarKam Solutions provides Tier 1 and Tier 2 technical support for a cybersecurity company. The team is responsible for answering calls in C1 English within 15 seconds and resolving issues within 15 minutes. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/418150) ##### Supply Chain, Logistics, and Transport Experience MarKam Solutions has received positive feedback from clients in the Supply Chain, Logistics, and Transport industry for their expertise in operational efficiency, cost reduction, and customer satisfaction improvement. Clients commend their ability to quickly adapt and provide valuable insights, leading to measurable outcomes such as a 35% decrease in labor costs and a 15% increase in sales conversion rates. Their commitment to timely delivery and professional communication enhances their reputation as a trusted partner in the industry. - 3 reviews for supply chain, logistics, and transport industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Logistics & Supply Chain Company (5.0/5, Nov 7, 2024): MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational costs. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/329217) - Call Center Services for Auto Transport Broker (5.0/5, Mar 19, 2025): MarKam Solutions provides outsourcing services for an auto transport broker. The team has hired, trained, and delivered phone agents for the client and provided consultation and coaching. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/360924) - Customer Services & Sales Staffing for Auto Transport Co (5.0/5, Mar 19, 2025): MarKam Solutions provides ongoing staffing services for an auto transport company. The team is responsible for growing the client's sales, customer service, and operations teams. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/360925) ##### Manufacturing Experience MarKam Solutions has demonstrated strong expertise within the Manufacturing industry, particularly in enhancing customer service frameworks for manufacturers. A furniture manufacturer reported significant improvements, including a reduction in abandon rates from 35% to 5% and a 30% increase in customer satisfaction. Clients appreciate their professional project management, timely deliverables, and in-depth knowledge of technology and compliance processes, making them a compelling choice for manufacturers seeking to optimize customer interaction and operational efficiency. - 1 review for manufacturing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Furniture Manufacturer (5.0/5, Nov 1, 2024): MarKam Solutions has set up a customer service framework for a furniture manufacturer. The team has also optimized the client's phone and email support processes to increase customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/327716) ##### Transportation Experience MarKam Solutions has demonstrated strong expertise in the Transportation industry by successfully establishing sales and customer service departments for clients like AES Shipping. Their commitment to timely task completion and adherence to industry compliance has resulted in an 11% increase in sales and high customer satisfaction ratings. Clients appreciate their attention to detail, effective communication, and ability to implement industry-leading strategies, making them a valuable partner for businesses seeking to enhance operational efficiency and customer engagement. - 1 review for transportation industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales & Customer Service Outsourcing for Transportation Co (5.0/5, Sep 9, 2024): MarKam Solutions provides sales and customer service outsourcing services for a transportation company. The team is responsible for managing the client's sales and operation offices. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/313055) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees. [Read All Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Bulgaria (3 projects) - United States (4 projects) - England (1 projects) This provider is fluent in 10 languages: - Arabic - English - Dutch - German - Romanian - Spanish - Swedish - Russian - Portuguese - Italian [View Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) --- ### [TRANSFORM Solutions](https://clutch.co/profile/transform-solutions) #### 4.9 out of 5 star rating (10 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Austin, TX #### Services Provided - Allocation of Expertise by Percentage - 15% AI Agents - 10% Back Office Outsourcing - 10% Content Moderation Services - 35% Data Annotation Services - 10% Document Digitization & Management - 20% Generative AI #### Company description TRANSFORM Solutions is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions and Administrative Support Services. Across reviews, 100% of clients commend their excellent communication, project management, and timely delivery. Clients particularly appreciate their outstanding reliability and cost efficiency, with no areas needing improvement mentioned. [Visit Website](https://transformsolution.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 2 times in the past 6 months Recent reviews highlight TRANSFORM Solutions' exceptional communication and project management skills, with clients noting timely deliverables and accurate data outcomes. An Associate at Riverwood Capital praised their excellent project management and high-quality work, while the Director of Strategic Partnerships at Sylogist Ltd emphasized the company's attention to detail and willingness to incorporate feedback. Overall, clients express strong satisfaction and a commitment to future collaborations, indicating a positive sentiment towards TRANSFORM Solutions. - 2 of 2 reviews are 5 stars - 1 new review for Back Office Outsourcing services - Less than $10,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/transform-solutions?sort_by=date_desc&verified=true#reviews) #### 3 reviews mention Back Office Outsourcing Data Collection for Software Private Equity Company 5.0/5 — TRANSFORM Solutions provided data collection services for a software private equity company. The team pulled employee count data from LinkedIn that was critical to key analyses. - 2 of 3 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/transform-solutions/445121) #### Experience in 6 industries TRANSFORM Solutions has received positive feedback across various industries, including Financial Services, Non-Profit, Information Technology, Manufacturing, Healthcare, and others. Clients commend their expertise in data collection, workflow simplification, and lead generation, highlighting excellent communication, timely delivery, and adaptability. Overall sentiment is favorable, particularly in Financial Services and Healthcare, where their impact on data accuracy and operational efficiency is particularly noted. Organizations seeking data-driven marketing solutions or workflow enhancements may find TRANSFORM Solutions a suitable partner. [Read All Reviews](https://clutch.co/profile/transform-solutions?verified=true#reviews) ##### Healthcare Experience TRANSFORM Solutions has demonstrated significant expertise within the Healthcare industry, particularly in providing valuable data services to organizations focused on special needs. Clients appreciate their responsiveness and ability to deliver on specific requirements, resulting in substantial outcomes, such as the acquisition of thousands of relevant contacts. The company aligns well with client values and consistently offers competitive pricing, making them a reliable partner for Healthcare entities seeking efficient solutions. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Email Marketing Services for Healthcare Company (4.5/5, Apr 4, 2024): TransForm Solutions provided email marketing services for a healthcare company. The team was responsible for gathering email addresses of special education professionals from 14 New Jersey counties. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/280236) ##### Information technology Experience TRANSFORM Solutions demonstrates strong expertise in workflow simplification within the Information Technology sector, as highlighted by their ability to enhance client satisfaction and internal efficiency for File & ServeXpress. Clients appreciate their reliability, timely project delivery, and effective communication, which contribute to successful project outcomes. Overall, the company is well-regarded for delivering good value, making them a strong candidate for potential clients seeking solutions in IT-related projects. - 1 review for information technology industry - $200,000 – $999,999 avg. project cost - Back Office Outsourcing for Document Management Company (4.5/5, Feb 12, 2025): TRANSFORM Solutions provides back-office support for a document management company. The team assists with daily process simplification activities. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/351654) ##### Manufacturing Experience TRANSFORM Solutions has received positive feedback from clients in the Manufacturing industry, particularly for their expertise in data mining and business development. Clients commend their ability to deliver fast, accurate, and insightful data solutions that significantly enhance lead generation and conversion rates. Their commitment to customer service and responsiveness, alongside their high-quality deliverables, positions them as a strong partner for manufacturing companies seeking to improve their sales and marketing strategies. - 1 review for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Demand Generation Marketing for Manufacturing Company (5.0/5, Dec 11, 2024): TransForm Solutions works with a manufacturing company to utilize data mining tools identify relevant lead information and perform thorough thorough data cleansing of their contact list to ensure accuracy. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/336913) ##### Other industries Experience TRANSFORM Solutions has received positive feedback from clients in the Other industries sector, highlighting their expertise in managing operational tasks such as job creation and invoice processing. Clients commend their responsiveness, timely delivery, and ability to adapt quickly to specific needs. The 24-hour service and effective communication further enhance their value proposition, making them a reliable partner for businesses seeking efficient support in administrative and operational functions. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry Services for Electrical Services Company (5.0/5, Nov 20, 2024): TransForm Solutions provides ongoing data entry services for an electrical services company. The team creates jobs in the client's system based on customer requests and uploads invoices into customer portals. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/332489) ##### Software Experience TRANSFORM Solutions demonstrates strong expertise in the Software industry, particularly in client engagement and outreach strategies. Clients, such as FirstIgnite, commend their ability to efficiently manage large-scale contact selection, showcasing impressive consistency and effective workflows. Overall sentiment reflects high satisfaction with their services, highlighting the company's reliability and successful outcomes, making them a strong candidate for businesses seeking impactful software solutions. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Contact Selection Support for Software Company (5.0/5, Aug 3, 2021): A software company hired TransForm Solutions for contact selection support. They’re tasked with selecting 100 contacts daily from the selected companies to support business partners.  [Read Full Review](https://clutch.co/go-to-review/transform-solutions/98432) ##### Non-profit Experience TRANSFORM Solutions has received positive feedback from clients in the Non-profit sector, highlighting their effective communication, responsiveness, and attention to detail. A long-term client praised the company for consistently delivering targeted marketing lists and adapting to feedback, which reflects their expertise in understanding Non-profit needs. Overall, the sentiment is highly favorable, indicating that TRANSFORM Solutions is a reliable choice for Non-profit organizations seeking impactful project outcomes. - 1 review for non-profit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Marketing List Creation for Software Company (5.0/5, Mar 24, 2026): TRANSFORM Solutions provided marketing list creation services for a software company. The team was tasked with creating targeted marketing lists. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/445020) ##### Financial services Experience TransForm Solutions has received positive feedback from clients in the Financial services industry, highlighting their expertise in data collection and project management. Clients noted their ability to deliver accurate data on time, excellent communication, and adaptability to project needs. The overall sentiment reflects a strong confidence in their capabilities, making them a suitable partner for organizations seeking reliable and efficient solutions in the Financial services sector. - 2 reviews for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation for Award Designer & Manufacturer (4.5/5, Mar 30, 2023): TransForm Solutions provides lead generation automation for an award designer and manufacturer. The team migrates information and data to the client's CRM and continuously manages their platform. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/191190) - Data Collection for Software Private Equity Company (5.0/5, Mar 24, 2026): TRANSFORM Solutions provided data collection services for a software private equity company. The team pulled employee count data from LinkedIn that was critical to key analyses. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/445121) #### Very responsive TRANSFORM Solutions is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [CCIG Group](https://clutch.co/profile/ccig-group) #### 4.9 out of 5 star rating (23 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wrocław, Poland #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 40% Customer Service Outsourcing #### Company description CCIG Group is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support. They consistently receive high praise for their operational reliability, with a 95% quality rating and customer satisfaction score of 9.1/10. Notably, 100% of reviewers highlight their excellent project management and commitment to customer satisfaction. [Visit Website](https://ccig-group.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 4 times in the past 6 months Recent reviews for CCIG Group reflect a strong overall sentiment, highlighting their exceptional flexibility, responsiveness, and cultural fit. Clients praised their ability to meet and exceed service level agreements, with one noting a 98% call answer rate and another commending a 94% rate maintained year-round. Feedback emphasized the company's quick adaptation to changing needs and effective communication, with all clients expressing satisfaction and no significant areas for improvement identified. - 3 of 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read 4 Recent Reviews](https://clutch.co/profile/ccig-group?sort_by=date_desc&verified=true#reviews) #### Experience in 12 industries CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries. [Read All Reviews](https://clutch.co/profile/ccig-group?verified=true#reviews) ##### Insurance Experience CCIG Group demonstrates strong expertise in the Insurance industry, particularly in managing automotive assistance services. Clients appreciate their efficient operation of customer service hotlines, achieving rapid stability and high service standards. Their flexibility in addressing short-term needs and commitment to strict SLA compliance are notable strengths. Overall sentiment from clients indicates satisfaction with their timely deliveries and effective communication, positioning CCIG Group as a reliable partner for insurance-related support and service coordination. - 1 review for insurance industry - Unknown avg. project cost - Customer Service Support for Insurance Assistance Company (4.5/5, Feb 20, 2026): CCIG Group operates a customer service hotline for an insurance assistance company. The team manages the client's communication and coordinates roadside and accident services. [Read Full Review](https://clutch.co/go-to-review/ccig-group/437688) ##### Transportation Experience CCIG Group has demonstrated significant expertise in the Transportation industry, particularly in customer service for airlines. Their ability to manage a 24/7 customer support line for LOT Polish Airlines led to a substantial reduction in call wait times and improved customer satisfaction scores. Clients appreciate their operational flexibility and scalability, alongside effective project management. Overall, CCIG Group's strengths in multilingual support, sales integration, and performance metrics make them a strong candidate for Transportation-related projects. - 1 review for transportation industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service Outsourcing for Airline (5.0/5, Jul 30, 2025): CCIG Group provides outsourced customer service for an airline. The team handles inquiries related to bookings, cancellations, and flight statuses. They also provide sales assistance and chatbot maintenance. [Read Full Review](https://clutch.co/go-to-review/ccig-group/394296) ##### Supply Chain, Logistics, and Transport Experience CCIG Group exhibits significant expertise in the Supply Chain, Logistics, and Transport sectors, particularly in providing multilingual customer support for high-demand clients. Client feedback highlights their adaptability, reliability, and proactive approach, achieving impressive service metrics such as a 93.8% answer rate and 92.1% quality rating. Their scalable team structure and seamless management of operational changes further underscore their value, making them a strong candidate for businesses seeking robust support in these industries. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Outsourcing for Customer Support Co (5.0/5, Aug 19, 2025): CCIG Group provides multilingual customer support for a customer support company. The team works on phone, email, and live chat handling in German, English, Czech, and Polish. [Read Full Review](https://clutch.co/go-to-review/ccig-group/399359) ##### Real estate Experience CCIG Group has demonstrated exceptional expertise in the real estate sector, notably improving lead qualification by 78% and achieving over 90% customer satisfaction. Their proactive approach and adaptability to client needs foster a collaborative partnership rather than a traditional outsourcing relationship. Clients highlight CCIG's efficiency in handling inbound inquiries and accurate data management, which significantly enhances operational performance. Overall, their commitment to tailored solutions and transparency positions them as a strong candidate for real estate projects. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Support for Real Estate Agency (5.0/5, Aug 21, 2025): CCIG Group provides first-line customer service and lead qualification support for a real estate agency. Their work includes handling inbound calls and emails, CRM data entry, and regular reporting. [Read Full Review](https://clutch.co/go-to-review/ccig-group/399981) ##### Recreation Experience CCIG Group has garnered positive feedback from clients in the Recreation industry, particularly for their effective customer service solutions. Clients noted their success in meeting key performance indicators, highlighting the company's professionalism and strong cultural fit. The team's proactive project management and timely delivery of services were praised, suggesting that CCIG Group is well-equipped to enhance customer engagement and operational efficiency in the Recreation sector. - 1 review for recreation industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Custome Service Outsourcing for Recreation Co (5.0/5, Sep 4, 2025): CCIG Group provides customer service outsourcing for a recreation company. The team handles the client's customer service hotline and works to achieve the required KPIs. [Read Full Review](https://clutch.co/go-to-review/ccig-group/403329) ##### Other Industry Experience CCIG Group has received positive feedback from clients in the Other Industry, showcasing their expertise in multichannel customer support and operational reliability. Clients appreciate their seamless handling of high volumes of inquiries, leading to improved sales performance. Their flexibility and proactive collaboration in optimizing processes have established them as a strategic partner. The overall sentiment highlights their consistent delivery, strong operational control, and ability to adapt, making them a valuable asset for businesses seeking enhanced customer experience solutions. - 1 review for other industry industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service Outsourcing for Consumer Electronics Co (5.0/5, Sep 4, 2025): CCIG Group has provided inbound customer support for a consumer electronics company. The team has handled queries via phone, email, chat, and social media and managed back-office order and payment tasks. [Read Full Review](https://clutch.co/go-to-review/ccig-group/403264) ##### Automotive Experience CCIG Group has received positive feedback from Stellantis Poland, highlighting their expertise in lead verification and management within the automotive sector. Their efficient call center operations have significantly improved lead processing times and conversion rates, contributing to increased customer satisfaction. Clients commend CCIG for their professionalism, responsive project management, and ability to tailor solutions to meet specific business needs. Overall, their comprehensive service offerings and commitment to quality make them a strong fit for automotive companies seeking to enhance customer interactions. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Service Outsourcing for Automotive Company (5.0/5, Sep 7, 2025): CCIG Group provides call center services for an automotive company. The team manages inbound and outbound calls, collects and processes online orders, and provides real-time support through chat. [Read Full Review](https://clutch.co/go-to-review/ccig-group/403939) ##### Food & Beverages Experience CCIG Group has demonstrated significant expertise in the Food & Beverages industry, particularly in logistical support for ice cream distribution. Clients commend their timely request processing, strong operational continuity, and effective management of seasonal needs. The company's high professionalism and low staff turnover contribute to a reliable partnership, making them a suitable choice for businesses seeking efficiency and seamless coordination in food logistics. - 1 review for food & beverages industry - 1 review is 5 stars - Unknown avg. project cost - Logistics & Call Center Services for Frozen Dessert Company (5.0/5, Sep 8, 2025): CCIG Group provides logistical support services for a frozen dessert company. The team manages the retail store ordering process, the warehouse return process, and maintenance requests. [Read Full Review](https://clutch.co/go-to-review/ccig-group/404097) ##### Telecommunications Experience CCIG Group has established itself as a vital partner in the Telecommunications industry, particularly noted for its high-quality customer service and exceptional project management. Clients commend their flexibility in adapting to market changes and their effective handling of complex inquiries. Measurable successes include significant increases in mobile activations and customer satisfaction rates. Overall, CCIG's decade-long collaboration with Orange Polska underscores their reliability and alignment with industry needs, making them a suitable choice for telecommunications projects. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Telecommunications Company (5.0/5, Sep 9, 2025): CCIG Group provides call center services for a telecommunications company. The team handles inquiries across all key contact channels and aims to achieve sales targets and improve service quality. [Read Full Review](https://clutch.co/go-to-review/ccig-group/404387) ##### Retail Experience CCIG Group has demonstrated significant expertise in the Retail industry, providing comprehensive customer service solutions for both brick-and-mortar and online operations. Clients appreciate their operational flexibility, responsiveness, and the implementation of advanced IT support systems, which enhance customer interaction across multiple channels. The positive sentiment reflects their impact on customer satisfaction and operational efficiency, making them a reliable partner for retail businesses seeking to optimize customer service and engagement. - 2 reviews for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Retail Company (4.5/5, Sep 11, 2025): CCIG Group provides customer service support for a retail company through three contact channels. Their tasks include handling complaints, providing information, logging technical issues, and managing feedback. [Read Full Review](https://clutch.co/go-to-review/ccig-group/405052) - Customer Service Outsourcing for Grocery Store Chain (5.0/5, Oct 28, 2025): CCIG Group provides ongoing comprehensive customer service support for a grocery store chain. The team is responsible for managing multi-channel customer interactions and CRM integrations for the client. [Read Full Review](https://clutch.co/go-to-review/ccig-group/416244) ##### Energy & natural resources Experience CCIG Group has demonstrated significant expertise in the Energy & natural resources sector through its comprehensive 24/7 customer service for E.ON Polska. Clients highlight their high service quality, with a 95% quality rating and 98% fulfillment of hourly demand, showcasing effective project management and operational efficiency. The team's commitment to customer satisfaction and a collaborative work environment positively impacts service outcomes. Potential clients in the energy sector can expect reliable and knowledgeable support, although ongoing training for advisors could enhance service quality further. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Renewable Energy Company (5.0/5, Oct 29, 2025): CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/ccig-group/416485) ##### Beauty & Cosmetics Experience CCIG Group demonstrates significant expertise in the Beauty & Cosmetics sector, highlighted by their effective customer service and complaint handling for el nino parfum. Clients praise their high service quality, adherence to SLAs, and proactive communication strategies. The ability to seamlessly train new operators and provide regular performance evaluations further exemplifies their strengths. Overall, CCIG Group is well-regarded for their value, cultural alignment, and commitment to client success, making them a promising partner for businesses in the Beauty & Cosmetics industry. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Service Outsourcing for Perfumes Co (5.0/5, Sep 30, 2025): CCIG Group provides call center and outsourced customer service for a cosmetics and perfumes company. The team handles phone calls, emails, chats, and complaints, provides product advice, and contacts carriers. [Read Full Review](https://clutch.co/go-to-review/ccig-group/409915) ##### eCommerce Experience CCIG Group has received strong feedback from clients in the eCommerce industry, highlighting their expertise in customer support, technical issue resolution, and proactive communication. Clients appreciate their professionalism, flexibility, and commitment to quality service, resulting in high customer satisfaction rates. The team's ability to handle large volumes of inquiries and adapt to evolving needs has significantly enhanced operational efficiency for eCommerce businesses. Overall, CCIG Group is well-regarded as a reliable partner for eCommerce projects. - 3 reviews for ecommerce industry - 3 reviews are 5 stars - Unknown avg. project cost - Customer Support Services for Press Distributor (5.0/5, Sep 15, 2025): CCIG Group provides customer support services for a press distributor. The team assists clients with purchasing and selecting the software, resolves technical issues, and provides additional support. [Read Full Review](https://clutch.co/go-to-review/ccig-group/405853) - Call Center Services for Sports Apparel Company (5.0/5, Nov 3, 2025): CCIG Group provides helpline support for a sports apparel company, handling customer calls in Czech, Slovak, and Hungarian. The team also manages the complaint-handling process and provides content translation. [Read Full Review](https://clutch.co/go-to-review/ccig-group/417416) - Customer Support & Call Center Services for Software Company (5.0/5, Dec 31, 2025): CCIG Group provides customer support and call center services for an e-commerce software company. The team assists customers, resolves technical issues, conducts outbound calling campaigns, and generates leads. [Read Full Review](https://clutch.co/go-to-review/ccig-group/427961) ##### Medical Experience CCIG Group has received positive feedback from medical industry clients, highlighting their expertise in delivering responsive customer support solutions. Clients noted the company's operational agility, ability to scale services quickly, and commitment to quality, which significantly enhanced patient engagement and satisfaction. Their thorough handling of inquiries, both via voice and live chat, has led to measurable improvements in service capacity and response times, making them a strong partner for businesses seeking reliable support in the medical sector. - 2 reviews for medical industry - 2 reviews are 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Medical Co (5.0/5, Sep 9, 2025): CCIG Group has managed inbound and outbound calls for a medical company. The team has also answered customer questions, resolved requests, directed cases, and handled live chat support. [Read Full Review](https://clutch.co/go-to-review/ccig-group/404367) - Call Center Services for Medical Company (5.0/5, Mar 4, 2026): CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. [Read Full Review](https://clutch.co/go-to-review/ccig-group/440365) ##### Financial services Experience CCIG Group has garnered positive feedback in the Financial services industry, particularly for its robust customer support and adaptability in meeting client needs. EFL SA highlighted CCIG's expertise in managing comprehensive post-sales services and effective financial document processing. The team consistently met key performance indicators, showcasing their reliability. Clients appreciate CCIG's flexibility and proactive problem-solving, making them a strong candidate for businesses seeking support in financial operations. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Services for Financial Solutions Company (5.0/5, Feb 6, 2026): CCIG Group provides post-sales customer support for a financial solutions company. The team manages inbound and outbound calls, recruits and trains agents, and processes financial documents. [Read Full Review](https://clutch.co/go-to-review/ccig-group/434613) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships. [Read All Reviews](https://clutch.co/profile/ccig-group?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive CCIG Group is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Task Virtual](https://clutch.co/profile/task-virtual) #### 5 out of 5 star rating (65 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kolkata, India #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Call Center Services - 10% Data Annotation Services - 20% Sales Outsourcing - 20% Search Engine Optimization #### Company description Task Virtual is a company specializing in Business Process Outsourcing, offering Remote Back Office Solutions and Administrative Support Services. Reviews indicate an overwhelmingly positive response, with clients praising their seamless integration and proactive approach. Approximately 90% of feedback highlights their adaptability and responsiveness, while many reviewers commend their ability to enhance operational efficiency and improve client communication processes. [Visit Website](https://www.taskvirtual.com/data-entry-assistant-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### Reviewed 3 times in the past 6 months Recent reviews of Task Virtual highlight strong client satisfaction, particularly regarding their operational support and adaptability. Clients noted significant improvements in areas such as SEO content management, patient communication, and administrative efficiency. One client praised their seamless integration into existing workflows, while another emphasized their responsiveness and professionalism in healthcare interactions. Overall, the sentiment is overwhelmingly positive, with only minor suggestions for enhanced strategic planning and onboarding documentation. - 3 of 3 reviews are 5 stars - 3 new reviews for Back Office Outsourcing services - Less than $10,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/task-virtual?sort_by=date_desc&verified=true#reviews) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Task Virtual for providing good value for cost, aligning with their budgets while delivering quality services. For instance, one client noted that Task Virtual was selected due to their pricing fit and great culture alignment. Overall sentiment reflects satisfaction with the cost-effectiveness of their offerings, as clients experienced reduced operational burdens and improved efficiency, leading to significant savings, such as one client reporting a monthly saving of $7,000 to $8,500. [Read All Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) - Less than $10,000 (11 reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 6 countries - Australia (1 projects) - Canada (4 projects) - Germany (1 projects) - Ireland (1 projects) - United States (7 projects) - England (1 projects) This provider is available in 12 time zones: - Middle East Time (MET) - India Standard Time (IST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) - New Zealand Standard Time (NST) This provider is fluent in 7 languages: - English - Spanish - French - Bengali - Hindi - Panjabi - Sindhi [View Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) #### 3 fixed price Back Office Outsourcing packages Full Time Virtual Assistant Our Full-Time Virtual Assistant plan includes 160 hours of dedicated support per month. Your VA will handle admin tasks, CRM management, customer support, research, content creation, eCommerce management, and more. Get a skilled, trained, and reliable assistant working exclusively for you at a cost-effective rate. --- ### [The Hour - Back Office and Virtual Assistant Services](https://clutch.co/profile/hour-back-office-virtual-assistant-services) #### 5 out of 5 star rating (34 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Great Neck Plaza, NY #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 5% Document Digitization & Management - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting #### Company description The Hour - Back Office and Virtual Assistant Services specializes in Business Process Outsourcing, offering remote back office solutions and administrative support. Across their reviews, 100% of clients highlight their reliability, timeliness, and efficiency, with many noting improvements in workflow organization and task completion. Notably, over 90% of reviewers appreciate their proactive communication and adaptability to new tasks. [Visit Website](https://thehour.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Accommodating The feedback regarding The Hour - Back Office and Virtual Assistant Services indicates a strong sentiment of accommodation. Clients highlighted their willingness to adapt to changing needs and requests, with one stating, "They’re always willing to accommodate our requests and any changes and adjustments in the scope." Additionally, another reviewer noted their "efficiency and flexibility," emphasizing their ability to seamlessly integrate into workflows. Overall, clients appreciate the company's responsiveness and dedication to meeting their requirements. - Staff Augmentation for Software Company (4.5/5, Jul 3, 2025): We are impressed with the speed of adaptation to a new project and changes during development to ensure a successful product for clients. They are always available for work and should take more PTO's. Their prompt response in case of emergency and issue validation demonstrates their accommodating nature. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387150) #### 1 review mentions Data Entry & Processing Data Entry & Processing Experience The Hour - Back Office and Virtual Assistant Services has received overwhelmingly positive feedback for their Data Entry & Processing services, with 100% of reviewers expressing satisfaction. Clients commend their timely delivery, effective communication, and dedication, emphasizing the team's ability to handle tasks efficiently, allowing clients to focus on core activities. Notably, one client highlighted a significant increase in business and improved client relationships as a direct result of their support, showcasing their impactful contribution to business operations. - 1 of 1 Data Entry & Processing reviews is 5 stars - 1 new review for Data Entry & Processing in past 6 months - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/hour-back-office-virtual-assistant-services#review-458978) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their competitive pricing and exceptional value for money. A manager from Integrity Insurance noted that their pricing fit their budget while delivering significant business improvements. Similarly, the CTO of Harvest MSP emphasized the good value for cost and responsiveness of their team. Overall, feedback reflects a strong sentiment that The Hour offers reliable, efficient services at affordable rates, making them a solid choice for various operational needs. [Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Canada (4 projects) - United States (18 projects) This provider is fluent in 5 languages: - English - Spanish - Dutch - French - Hindi [View Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) --- ### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant) #### 5 out of 5 star rating (72 reviews) - $1,000+ minimum project size - 50 - 249 employees - Philadelphia, PA #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 30% Back Office Outsourcing - 10% Call Center Services - 30% Content Writing Services - 10% Search Engine Optimization - 10% Social Media Marketing #### Company description Top Virtual Assistant is a Business Process Outsourcing company offering Remote Back Office Solutions and Administrative Support Services. They consistently receive high praise for their professionalism, effective communication, and ability to improve operational efficiency. With over 90% positive feedback, clients frequently highlight their responsiveness and attention to detail, with 70% of reviews noting enhanced organization and streamlined operations. [Visit Website](https://topvirtualassistant.pro) #### Easy to reach The overall sentiment regarding the accessibility of Top Virtual Assistant is highly positive. Clients have highlighted their 'extremely reactive and structured' communication style, emphasizing the seamless integration into existing workflows. One client noted that they collaborate closely with a dedicated project manager who ensures timely updates. However, a small suggestion for improvement was mentioned, indicating a desire for occasional face-to-face interactions to enhance communication further. #### Reviewed 2 times in the past 6 months In recent reviews, clients praised Top Virtual Assistant for their professionalism, efficiency, and strong communication skills. A towing service noted improved response times and organized customer communication, while a repair service highlighted faster inquiry responses and increased scheduled appointments. Both clients emphasized the reliability of the team and their ability to handle tasks proactively. Overall sentiment is highly positive, with only minor suggestions for improvement regarding onboarding processes. - 2 of 2 reviews are 5 stars - 2 new reviews for Back Office Outsourcing services - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/top-virtual-assistant?sort_by=date_desc&verified=true#reviews) #### Experience in 15 industries Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) ##### Contracting Experience Clients in the contracting industry praise the provider for their reliability, attention to detail, and effective project management. Feedback highlights improved workflow and efficiency due to timely communication and organized task handling. The company’s ability to support administrative functions allows contractors to focus on core projects, making them a strong fit for those seeking dependable assistance in enhancing operational effectiveness. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Renovation & Flooring Company (5.0/5, Dec 20, 2025): Top Virtual Assistant provided administrative support for a renovation and flooring company. The team's tasks included email management, appointment scheduling, client follow-ups, and other admin duties. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426801) ##### Agriculture Experience Top Virtual Assistant has demonstrated expertise in the Agriculture sector by providing valuable administrative support that enhances operational efficiency. Clients have noted improved scheduling accuracy and reduced communication errors, allowing their teams to focus more on fieldwork. The flexibility and adaptability of their service in response to fluctuating workloads were particularly praised, indicating a strong capability to meet the unique demands of agricultural businesses. Overall, the positive feedback reflects a strong alignment with the needs of the industry. - 1 review for agriculture industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Call Center & Customer Service for Tree Care Co (5.0/5, Dec 17, 2025): Top Virtual Assistant provided call center and customer service outsourcing for a tree care services company. The team handled customer inquiries, organized schedules, booked appointments, and kept records. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426222) ##### Non-profit Experience Top Virtual Assistant has received positive feedback from clients in the Non-profit sector, highlighting their expertise in administrative support and effective project management. Organizations like Bridge To Home Org noted significant improvements in donor communication, volunteer coordination, and overall operational efficiency. Clients praised the team's responsiveness, organizational discipline, and proactive approach to identifying process improvements, enabling internal teams to focus on mission-driven activities. Overall, the sentiment indicated strong satisfaction and a solid fit for Non-profit organizations seeking reliable support. - 3 reviews for non-profit industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Support for Nonprofit Organization (5.0/5, Nov 29, 2025): Top Virtual Assistant provided back-office support for a nonprofit organization. The team managed the client's donor database, organized donor and volunteer schedules, and coordinated outreach emails and calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/422729) - Administrative Support for Childhood Education Consultancy (5.0/5, Dec 10, 2025): Top Virtual Assistant provided administrative support to an early childhood education consultancy. Their tasks included managing emails and calendars, updating the CRM, and scheduling social media content. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424789) - Back-Office Outsourcing for Housing Nonprofit (5.0/5, Dec 17, 2025): Top Virtual Assistant provided back-office outsourcing services for a housing nonprofit. The team was responsible for managing messages, responding to inquiries, organizing calendars, and ensuring follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426227) ##### IT Services Experience Top Virtual Assistant has received positive feedback from clients in the IT Services industry, highlighting their expertise in managing technical support and communication tools like chatbots. Clients appreciate their adherence to service-level agreements and effective project management, consistently meeting deadlines. The company's alignment with client values and competitive pricing further enhances their appeal. Overall, Top Virtual Assistant is viewed as a reliable partner capable of seamlessly integrating into existing processes and providing valuable technical support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Data Engineering Company (5.0/5, Aug 6, 2025): Top Virtual Assistant provides virtual assistant services for a data engineering company. The team manages the client's phone lines and chatbots and answer customer questions about the client's system. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395907) ##### Real estate Experience Top Virtual Assistant has received positive feedback from real estate clients, highlighting their expertise in sales, property management, and client engagement. Clients reported significant improvements in efficiency and sales growth, with one noting a 20-30% increase in sales. Their trained team effectively manages tasks such as listings and client communication, demonstrating reliability and timely delivery. Overall, the sentiment is highly favorable, recommending Top Virtual Assistant as a valuable resource for real estate businesses seeking to enhance operational effectiveness. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Real Estate Company (5.0/5, Jul 23, 2025): Top Virtual Assistant provides seven virtual assistants for a real estate company. These resources manage properties, answer calls, list properties on different platforms, and schedule meetings with realtors. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/392599) - Back Office & Call Center Services for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant has managed a real estate company's property management portal. The team has updated the listings, spoken with clients, and done back-office work, such as scheduling meetings. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395771) - Customer Service & Sales Outsourcing for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant provides ongoing virtual assistant services for a real estate company. The team offers sales, retention, and customer engagement support through phone calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395839) ##### Retail Experience Top Virtual Assistant has demonstrated strong expertise in the Retail industry, particularly in providing technical and customer support services. Clients appreciate their prompt communication and adherence to project timelines, which aligns well with the operational needs of retail firms. Their ability to run systems like phone lines and chatbots has been noted as a significant asset, ensuring smooth operations. Overall, feedback indicates a high level of satisfaction, suggesting that they are a valuable partner for retail businesses seeking reliable support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Retail Services Company (5.0/5, Aug 2, 2025): Top Virtual Assistant provides technical and customer support for a retail services company. They run the client's phone lines and chatbots and answer questions from clients regarding their systems. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395093) ##### Advertising & marketing Experience Top Virtual Assistant demonstrates strong expertise in the Advertising & Marketing sector, effectively enhancing customer engagement and support for their clients. Notable strengths include high-quality service delivery, structured project management, and significant cost savings for clients. Their successful integration of live chat solutions and proactive communication has led to measurable improvements in customer satisfaction and conversion rates. Overall, client feedback reflects a positive sentiment, indicating that Top Virtual Assistant is a suitable partner for businesses seeking to elevate their advertising efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Support Services for Advertising Co (5.0/5, Aug 17, 2025): Top Virtual Assistant provided customer support services for an advertising company. The team handled inbound and outbound communication via phone, chat, and email, and also used RingCentral and Tawk. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398842) ##### Software Experience Top Virtual Assistant demonstrates strong expertise in customer support solutions within the software industry, delivering enhanced response times and customer satisfaction. Clients appreciate their professionalism, 24/7 availability, and adaptability, which contribute significantly to operational efficiency. Although feedback suggests a desire for more detailed performance analytics, overall sentiment reflects confidence in their project management and timely delivery, positioning them as a valuable partner for software businesses seeking reliable support services. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Construction Management Software Co (5.0/5, Aug 18, 2025): Top Virtual Assistant provides ongoing call center services for a construction management software company. The team handles inbound calls, responds to customer inquiries, and maintains accurate call logs. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399154) ##### Financial services Experience Top Virtual Assistant has demonstrated strong expertise in enhancing sales and revenue growth within the financial services sector. Clients commend their structured approach to lead generation and effective project management, resulting in a 20%-30% increase in qualified leads. Their proactive team, dedicated to understanding client objectives, provides tailored support that significantly boosts client engagement and conversion rates. Overall, their commitment to measurable results and transparent communication makes them a valuable partner for businesses in the financial services industry. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing for Venture Capital Firm (5.0/5, Aug 19, 2025): Top Virtual Assistant provided sales support services to a venture capital firm. The team handled lead generation, prospect research, initial outreach, follow-ups, and CRM management. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399190) ##### Home Services Experience The feedback from Home Services industry clients highlights Top Virtual Assistant's expertise in managing customer communication and administrative tasks effectively. Clients noted improvements in response times, customer satisfaction, and internal efficiency following their support. Strengths include professionalism, adaptability to business needs, and proactive communication. Overall sentiment is highly positive, indicating that Top Virtual Assistant is a valuable partner for businesses seeking enhanced operational efficiency and customer engagement in the Home Services sector. - 3 reviews for home services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Locksmith Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provides call center services for a locksmith company. The team handles inbound and outbound calls, answers inquiries, resolves customer issues, schedules appointments, and documents calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398481) - Call Center & Sales Support Services for Locksmith Company (5.0/5, Aug 21, 2025): Top Virtual Assistant provides call center and sales support services for a locksmith company. The team handles inbound and outbound calls, manages follow-ups on leads, and schedules appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399844) - Virtual Assistance Services for Appliance Repair Company (5.0/5, Jan 30, 2026): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed customer inquiries via email and chat, scheduled repair appointments, and managed follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433229) ##### Supply Chain, Logistics, and Transport Experience The reviews highlight Top Virtual Assistant's strong expertise in the Supply Chain, Logistics, and Transport industry by providing effective call center and sales support services. Clients appreciate their professionalism, quick response times, and ability to enhance customer satisfaction through streamlined processes. Their detailed reporting and proactive sales assistance have led to measurable improvements in lead generation and appointment scheduling. Overall, the company is well-regarded for its impactful contributions, making it a promising fit for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Sales Support for Logistics Company (5.0/5, Aug 22, 2025): Top Virtual Assistant provides call center and sales support services for a logistics company. The team has handled inbound and outbound calls, updating customers, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/400245) ##### Business services Experience Top Virtual Assistant has received positive feedback in the Business services industry for its effective support in operational tasks. Clients commend their strong focus on transparency, adaptability, and communication, which significantly enhance productivity and client satisfaction. Their ability to manage incoming requests and perform data management tasks efficiently allows businesses to concentrate on core activities. Overall, their expertise and commitment to client needs make them a suitable partner for companies seeking reliable administrative assistance. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Data Solutions Company (5.0/5, Sep 3, 2025): Top Virtual Assistant provided call center services for a data solutions company. The team recorded and received inbound calls in Japanese and sent them to clients to resolve. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/403056) - AI Agents for Appliance Repair Company (5.0/5, Dec 6, 2025): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed emails and support requests, scheduled meetings, and performed data entry and back-office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424037) ##### Insurance Experience Top Virtual Assistant has received positive feedback from clients in the Insurance industry, highlighting their expertise in customer support management. The company effectively improved response times and customer satisfaction for New York Life Insurance Company, showcasing strengths in project management and adaptability. Clients appreciate their prompt communication and professional service, although there is room for enhancement in providing more personalized responses. Overall, they are well-regarded for their capability to support insurance businesses in achieving operational efficiency. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Life Insurance Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all interactions. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398390) ##### Education Experience Top Virtual Assistant has received positive feedback from clients in the Education industry, particularly for their expertise in managing administrative tasks for childcare providers. Clients noted significant improvements in response times, organization, and overall operational efficiency, allowing them to focus more on educational outcomes. The company demonstrated exceptional project management and adaptability, consistently meeting deadlines and responding to needs. Overall, potential clients can expect a reliable partner that enhances productivity within educational environments. - 2 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Childcare Academy (5.0/5, Dec 15, 2025): Top Virtual Assistant provided administrative support for a childcare academy. They managed the client's email inbox, scheduled meetings, provided customer support, and organized files. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/425548) - Virtual Assistant Services for Daycare Center (5.0/5, Dec 19, 2025): Top Virtual Assistant provided virtual assistant services for a daycare center. The team managed emails, scheduled appointments, handled customer inquiries, organized documents, and performed other tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426677) ##### Construction Experience Client feedback highlights Top Virtual Assistant's expertise in enhancing administrative efficiency for construction and renovation companies. Clients praised their reliable support in managing communications and tasks, which significantly improved organization and response times. The overall sentiment reflects a strong appreciation for their professionalism, adaptability, and positive impact on project execution. This company appears well-suited for firms seeking to streamline operations and focus on core construction activities. - 2 reviews for construction industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Construction Company (5.0/5, Dec 19, 2025): Top Virtual Assistant provided administrative support for a construction company. Their tasks included scheduling appointments, managing emails and client communications, and organizing documents. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426694) - Virtual Assistant Services for Renovation Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a renovation company. The team managed email, scheduled appointments, followed up with clients, organized files, and assisted with office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427017) ##### Automotive Experience Top Virtual Assistant has demonstrated notable expertise in the Automotive industry through consistent client feedback across various towing and detailing services. Clients appreciate their ability to streamline operations, improve customer communications, and enhance service efficiency. The company's strengths lie in their responsiveness, professionalism, and adaptability, making them a strong fit for businesses seeking reliable administrative support in the Automotive sector. Overall, the sentiment is overwhelmingly positive, indicating a solid partnership potential. - 3 reviews for automotive industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Auto Detailing Company (5.0/5, Dec 18, 2025): Top Virtual Assistant provided ongoing call center services for an auto detailing company. The team handled customer inquiries, managed appointment scheduling, responded to customer messages, and organized tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426399) - Virtual Assistant Services for Towing Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled inquiries, managed schedules, organized documentation, processed data, and executed administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427034) - Virtual Assistant Services for Towing Company (5.0/5, Feb 2, 2026): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled calls, customer support, appointment scheduling, dispatch assistance, and daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433429) #### Completed projects in 4 countries - Australia (1 projects) - Canada (7 projects) - United States (14 projects) - England (1 projects) This provider is available in 37 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) --- ### [Strong Vision Data Processing](https://clutch.co/profile/strong-vision-data-processing) #### 5 out of 5 star rating (7 reviews) - < $25 average hourly rate - 10 - 49 employees - Pune, India #### Services Provided - Allocation of Expertise by Percentage - 10% AI Development - 40% Back Office Outsourcing - 10% Customer Service Outsourcing - 20% Document Digitization & Management - 10% Sales Outsourcing - 5% Translation - 5% Transcription #### Company description Strong Vision Data Processing specializes in Back Office Services including data entry, PDF redaction, and spreadsheet management. The company is praised for its efficiency and cost-effectiveness, with reviewers highlighting their timely delivery and organizational skills. Notably, 100% of reviewers commend their speed and project management abilities, and no areas for improvement were mentioned. [Visit Website](http://www.strongvisiondatapro.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### Trustworthy The overall sentiment regarding trustworthiness is highly positive. Clients express confidence in Strong Vision Data Processing, noting their reliability and quality of work. One client highlighted, 'I’ve grown to trust the quality of results they deliver over the years,' while another stated, 'There hasn’t been a single time when they’ve made a mistake.' Their consistent performance, timely delivery, and responsive communication further reinforce their trustworthy reputation. #### 1 review mentions Data Entry & Processing Data Entry & Processing Experience Strong Vision Data Processing has received overwhelmingly positive feedback for their Data Entry & Processing services, with 100% of reviewers expressing satisfaction. Clients highlight their expertise in manual data entry, organization, and timely delivery of projects. Notably, one client emphasized their cost-effectiveness and speed in project completion. Continuous collaboration over years showcases their reliability, with no reported areas for improvement. Overall, they demonstrate strong project management capabilities and a commitment to client needs. - 1 of 1 Data Entry & Processing reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/strong-vision-data-processing#review-423401) #### 1 review mentions Back Office Outsourcing Data Entry Services for Economic Consulting Company 5.0/5 — Strong Vision Data Processing has provided data entry services for an economic consulting company. The team has manually entered data from PDF records into Excel templates and redacted sensitive information. - 1 of 1 Back Office Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/423401) #### 5.0 out of 5.0 rating for cost What Clients Have Said Strong Vision Data Processing is praised for its cost-effectiveness and value for money across multiple reviews. Clients noted that their pricing fits budgets well, with one stating they were 'significantly cheaper' than competitors without compromising quality. Another client highlighted their 'good value for the cost' and commended their timely deliveries. Overall, the sentiment reflects satisfaction with both the affordability and the quality of work provided. [Read All Reviews](https://clutch.co/profile/strong-vision-data-processing?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (2 reviews) --- ### [ITELENCE](https://clutch.co/profile/itelence) #### 5 out of 5 star rating (4 reviews) - $10,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Warszawa, Poland #### Services Provided - Allocation of Expertise by Percentage - 20% BI & Big Data Consulting & SI - 10% Back Office Outsourcing - 5% Cloud Consulting & SI - 5% ERP Consulting and SI - 5% Finance & Accounting Outsourcing (FAO) - 30% IT Managed Services - 25% IT Staff Augmentation #### Company description ITELENCE is an IT support and staffing company known for its professional and flexible approach to solutions. Reviews indicate a 100% positive feedback rate, with clients praising their responsive project management and alignment with business needs. Approximately 67% of reviewers highlight their culture fit and alignment with company values. There are no noted areas for improvement, showcasing their consistent quality of service. [Visit Website](https://itelence.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### Professional Clients have consistently praised ITELENCE for their professionalism and responsiveness. One CIO noted their project management as 'very professional, complete, timely with clear reporting,' while another client highlighted their 'professional front line IT support' and 'flexibility in solutions.' Overall, the sentiment reflects a strong appreciation for ITELENCE's commitment to professionalism and effective communication, with no significant areas for improvement identified. - IT Managed Services for Energy Storage Solutions Company (5.0/5, Feb 11, 2026): The company shows flexibility in solutions and maintains a professional approach throughout the project. They are very responsive and open to our needs, ensuring that communication is effective and timely. [Read Full Review](https://clutch.co/go-to-review/itelence/435537) #### Experience in 3 industries ITELENCE has received positive feedback across various industries, notably in Other Industries, Manufacturing, and Energy & Natural Resources. Clients praise their expertise in AI integration, back-office support, and IT infrastructure, highlighting strengths in responsiveness, professionalism, and a strong alignment with company values. The overall sentiment is favorable, indicating ITELENCE's capability to effectively meet the needs of businesses in diverse sectors, particularly those seeking tech-driven solutions and operational efficiency. [Read All Reviews](https://clutch.co/profile/itelence?verified=true#reviews) ##### Consulting Experience ITELENCE demonstrates strong expertise in consulting, particularly in AWS services and AI integration. Clients commend their ability to understand specific needs and provide qualified candidates swiftly, resulting in consistently positive feedback. Their project management is noted for timely communication and effective resource alignment, showcasing their impact in the Consulting industry. Overall, ITELENCE is positioned as a reliable partner for businesses seeking advanced AI solutions and skilled talent. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Process Outsourcing for Consulting Company (5.0/5, Dec 15, 2025): ITELENCE provides ongoing recruitment process outsourcing services for a consulting company. The team provides the client with CVs to cover the client's need for additional resources to meet their peak demand. [Read Full Review](https://clutch.co/go-to-review/itelence/425601) ##### Manufacturing Experience The reviews highlight ITELENCE's strong expertise in the Manufacturing industry, particularly through its support in back-office accounting and IT services for clients like Ecobat. Clients appreciate their professional demeanor, timely delivery, and effective communication, leading to significant cost savings and improved service levels. The company's alignment with client values and a good cultural fit further solidify its strengths, making it a reliable partner for manufacturing businesses seeking efficient IT and accounting solutions. - 1 review for manufacturing industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - IT Support & Accounting for Battery Recycling Company (5.0/5, Oct 6, 2025): ITELENCE provides IT support and accounting services for a battery recycling company. The team manages the IT needs of a call center, covering several languages and time zones. They also handle accounting work. [Read Full Review](https://clutch.co/go-to-review/itelence/411171) ##### Energy & natural resources Experience ITELENCE has demonstrated strong expertise in the Energy & Natural Resources sector, particularly in providing IT support for energy storage solutions. Clients appreciate their flexibility, professionalism, and alignment with company values. The team's responsiveness and commitment to client needs have yielded positive feedback, indicating a good cultural fit. Overall, ITELENCE is well-regarded for their ability to assist in ecommerce and infrastructure support, making them a reliable partner in the industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - IT Managed Services for Energy Storage Solutions Company (5.0/5, Feb 11, 2026): ITELENCE provides managed IT services for an energy storage solutions company. The team also supports the client's e-commerce and network initiatives. [Read Full Review](https://clutch.co/go-to-review/itelence/435537) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ITELENCE's strong value for money, with one stating they were impressed by the 'good value for cost' and another noting that the pricing fit their budget. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as evidenced by outcomes such as cost savings and improved service levels. Clients appreciate the professional spirit and timely responses, reinforcing the perception of ITELENCE as a cost-efficient partner. [Read All Reviews](https://clutch.co/profile/itelence?verified=true#reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 2 countries - Finland (1 projects) - United States (1 projects) This provider is fluent in 5 languages: - English - German - French - Italian - Polish [View Reviews](https://clutch.co/profile/itelence?verified=true#reviews) --- ### [TAM Solutions](https://clutch.co/profile/tam-solutions) #### 5 out of 5 star rating (4 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Employer of Record (EOR) Services - 40% Recruitment Process Outsourcing - 25% IT Staff Augmentation #### Company description TAM Solutions is a provider of Back Office Services and Administrative Outsourcing, offering comprehensive support in document preparation, data entry, and scheduling coordination. Client feedback highlights a 100% positive impact on streamlining processes and reducing inefficiencies, with no areas for improvement noted. Their commitment to aligning company values with clients is particularly commendable. [Visit Website](https://www.tamsolutions.io/) #### Honest Clients have expressed a strong sentiment of honesty regarding TAM Solutions, highlighting their trustworthy nature and willingness to admit mistakes. One CEO remarked on their unique market approach and praised their high-quality, thoroughly vetted candidates. They emphasized TAM's commitment to delivering on time and being responsive to client needs. Overall, the feedback reflects a positive perception of TAM Solutions as a reliable partner, with calls for potential improvements in contract management processes. #### Reviewed 2 times in the past 6 months Recent reviews for TAM Solutions highlight their effectiveness in administrative support and recruitment process outsourcing. Clients commend the team for streamlining operations, achieving 100% fill rates, and maintaining excellent communication. One client noted a significant reduction in administrative errors and improved client response times, while another praised their commitment to success and data-driven approach. Overall, sentiment is highly positive, with no significant areas for improvement identified. - 2 of 2 reviews are 5 stars - 1 new review for Back Office Outsourcing services - Unknown avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/tam-solutions?sort_by=date_desc&verified=true#reviews) #### Experience in 3 industries TAM Solutions has demonstrated expertise primarily in the business services sector, particularly in recruitment process outsourcing (RPO) for industries such as manufacturing, healthcare, and insurance. Reviews highlight their strengths in delivering high-quality candidates, maintaining excellent fill rates, and providing operational support, contributing to overall client satisfaction. The company is also recognized for its ability to adapt to rapid growth in emerging sectors like insurance technology. Overall, feedback reflects a strong positive sentiment across these industries, indicating a reliable fit for clients in need of recruitment and administrative support. [Read All Reviews](https://clutch.co/profile/tam-solutions?verified=true#reviews) ##### Business services Experience TAM Solutions demonstrates significant expertise in the business services industry, particularly in recruitment process outsourcing (RPO) and direct hiring. Clients commend their team's impressive commitment, culture fit, and consistent caliber of talent, which contributes to achieving high fill rates and excellent client satisfaction. Their adaptability and data-driven project management enhance value delivery. Overall, TAM Solutions is well-regarded for their impact on client success, making them a strong candidate for organizations seeking reliable recruitment support. - 2 reviews for business services industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staffing Services for Outsourced Recruitment Services Co (5.0/5, Sep 17, 2025): TAM Solutions provides staffing services for an outsourced recruitment services company. The team is responsible for augmenting the client's recruiting team with additional resources on short notice. [Read Full Review](https://clutch.co/go-to-review/tam-solutions/406728) - Recruitment Process Outsourcing for Staffing Firm (5.0/5, Feb 25, 2026): TAM Solutions provided recruitment process outsourcing services for a staffing firm. The team handled sourcing, screening, and onboarding candidates for high-volume commercial and professional roles. [Read Full Review](https://clutch.co/go-to-review/tam-solutions/438837) ##### Software Experience TAM Solutions has demonstrated significant expertise in the Software industry, particularly in the Salesforce ecosystem, as evidenced by their ability to provide high-quality, vetted candidates for a fast-growing company. Clients appreciate their responsiveness, strategic guidance, and cultural fit, which foster effective collaboration. The company's unique focus on Central and South American talent enhances their offerings, making them a reliable partner for organizations seeking skilled Salesforce developers and support. - 1 review for software industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Salesforce Development Support for Insurance Agency (5.0/5, Sep 12, 2025): TAM Solutions provides Salesforce development support for an insurance agency. The team has helped reorganize the company's structure, realign responsibilities across teams, and update HR documentation. [Read Full Review](https://clutch.co/go-to-review/tam-solutions/405491) ##### Insurance Experience TAM Solutions has demonstrated significant expertise in the insurance industry, particularly in enhancing operational efficiencies for agencies like Bullock & Associates, which specializes in employee benefits. Clients highlight their ability to streamline administrative processes, reduce errors, and improve client service response times. The positive sentiment surrounding their timely project management and alignment with client values underscores their suitability for businesses seeking robust support in insurance operations. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Insurance Company (5.0/5, Mar 29, 2026): TAM Solutions provides back-office support for an insurance company. Their work includes document preparation, data entry, scheduling coordination, and assistance with internal systems and communications. [Read Full Review](https://clutch.co/go-to-review/tam-solutions/446444) #### 3 fixed price Back Office Outsourcing packages Back Office & Admin Support Reliable monthly support for inboxes, calendars, data entry, scheduling, reporting, and day-to-day admin operations. --- ### [Hugo Inc.](https://clutch.co/profile/hugo) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 10% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing #### Company description Hugo Inc. | Top CX Provider is a premier business process outsourcing company specializing in remote back office solutions and administrative support services. With 100% of reviews highlighting their efficiency, adaptability, and exceptional project management, Hugo has consistently improved back-office efficiency and compliance standards, achieving a 99.8% accuracy in order processing and reducing supplier onboarding time by 40%. [Visit Website](https://hugotech.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### 2 reviews mention Back Office Outsourcing Customer Support for Food Delivery Platform 5.0/5 — Hugo provides ongoing customer support for a food delivery platform. They manage customer complaints, push notifications, content publishing, and multilingual support across 40 countries.  - 1 of 2 Back Office Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/hugo/297090) #### Experience in 8 industries Hugo Inc. has received positive feedback across several industries, including Financial Services, eCommerce, Automotive, Gaming, Information Technology, and Advertising. Clients commend their expertise in customer support, operational efficiency, and capacity augmentation. In Financial Services, they excelled in enhancing customer success and reducing churn. In eCommerce, their contributions led to significant revenue growth and streamlined operations. The sentiment leans favorable, showcasing Hugo's adaptability and effectiveness, making them suitable for projects in sectors requiring robust customer engagement and operational support. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) ##### Media Experience Hugo Inc. has received positive feedback from clients in the Media industry, particularly for their expertise in scaling proofreading and localization efforts. Clients appreciate their ability to enhance video quality assurance and deliver content three times faster with high accuracy. The company's organized approach and swift onboarding process have been highlighted as strengths. Overall, Hugo is viewed as a reliable partner that delivers exceptional results, making them a strong fit for businesses seeking to elevate their media production capabilities. - 1 review for media industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Scaling & QA Services for Media Company (5.0/5, Aug 23, 2023): A media company has hired Hugo for video scaling services; projects have included creating scripts and scaling translation capabilities to localize content. The team also supplies video guideline QA services. [Read Full Review](https://clutch.co/go-to-review/hugo/227617) ##### Information technology Experience Hugo Inc. has garnered positive feedback within the Information Technology sector for its expertise in customer support and project management. Clients highlight their ability to free up internal resources, enhance efficiency, and improve customer satisfaction, as evidenced by increased Net Promoter Scores. The company's attentive communication and commitment to understanding client needs have been consistently praised, making them a reliable partner for firms seeking to elevate their operational capacities. - 2 reviews for information technology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for IT Company (5.0/5, Aug 24, 2023): Hugo provides ongoing customer support for an IT company. The team provides real-time responses via chat support, answers emails in a timely manner, and handles customer calls with professionalism. [Read Full Review](https://clutch.co/go-to-review/hugo/227974) - Outsourced Accounting & Content Writing for IT Services Firm (4.5/5, Sep 11, 2023): Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the content calendar. [Read Full Review](https://clutch.co/go-to-review/hugo/231922) ##### Financial services Experience Hugo Inc. has demonstrated significant expertise in the Financial services industry, successfully enhancing customer support and operational efficiency for financial clients. Their proactive approach has led to measurable improvements, such as increased customer satisfaction and reduced response times. Clients appreciate Hugo's ability to integrate seamlessly into their operations, offering tailored solutions that align with company values. Overall, Hugo Inc. is well-positioned as a strategic partner for businesses in the financial services sector seeking growth and enhanced customer engagement. - 3 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for FinTech Organization (5.0/5, Aug 23, 2023): Hugo was hired by a fintech organization for customer support, with the goals of increasing retention and reducing costs. They were also responsible for monitoring and filtering news headlines for the client. [Read Full Review](https://clutch.co/go-to-review/hugo/227511) - BPO & Customer Service Support for Financial Services Co (4.5/5, Jun 27, 2024): Hugo manages a financial services company's inbound lead generation, customer service support, and content production. They also handle lead reviews via phone and email, edit content, and publish said content. [Read Full Review](https://clutch.co/go-to-review/hugo/297087) - CX Outsourcing for Financial Services Firm (5.0/5, Apr 25, 2025): Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program. [Read Full Review](https://clutch.co/go-to-review/hugo/369732) ##### eCommerce Experience Hugo Inc. has received positive feedback from eCommerce clients, highlighting their expertise in streamlining operations and enhancing compliance standards. Their ability to manage back-office functions and supplier vetting has resulted in impressive outcomes, including a 17% revenue increase and significant reductions in onboarding time. Clients commend Hugo's adaptability and quality control, which support market expansion effectively. Overall, their strong performance in the eCommerce sector indicates a good fit for businesses seeking reliable outsourcing solutions. - 1 review for ecommerce industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office Outsourcing for E-Commerce Co (5.0/5, Sep 24, 2024): Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted new suppliers. [Read Full Review](https://clutch.co/go-to-review/hugo/316944) ##### Automotive Experience Hugo Inc. has demonstrated exceptional expertise in the Automotive industry, particularly in enhancing customer support and managing lead generation for automotive manufacturers. Clients have praised their ability to integrate seamlessly with existing operations and significantly improve customer engagement through efficient management of communication channels. Their proactive project management and transparent reporting have led to measurable success, allowing clients to focus on their core business while benefiting from Hugo's dedicated support. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Automotive Company (5.0/5, Jun 27, 2024): Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. [Read Full Review](https://clutch.co/go-to-review/hugo/297108) ##### Food & Beverages Experience Hugo Inc. has garnered positive feedback from clients in the Food & Beverages industry, highlighting their expertise in enhancing customer support through innovative solutions. Clients commend their commitment to responsiveness, multilingual support, and timely project delivery, which significantly improved customer satisfaction. Hugo's alignment with company culture and values further distinguishes them as a reliable partner. Overall, their exceptional service and adaptability make them a strong candidate for businesses seeking to elevate customer relations in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Multilingual Customer Support for Beverage Company (5.0/5, Aug 22, 2023): Hugo provides customer support for a beverage company. They augment the client's support team and offer multi-channel support in different languages. [Read Full Review](https://clutch.co/go-to-review/hugo/227228) ##### Software Experience Hugo Inc. has received positive feedback from clients in the Software industry, highlighting their expertise in community management, content moderation, and customer support. Clients praised their proactive communication, timely project management, and effective strategies that resulted in measurable outcomes, such as reduced response times and increased engagement. Their commitment to social responsibility and building inclusive teams further distinguishes them, making Hugo a strong candidate for businesses seeking innovative and impactful software solutions. - 2 reviews for software industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Aug & Content Moderation for Blockchain Technology Co (5.0/5, Aug 23, 2023): Hugo provides staff augmentation services for a blockchain technology company. Hugo's team assists the client in responding to support tickets, community management, and user-generated content moderation.  [Read Full Review](https://clutch.co/go-to-review/hugo/227600) - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): Hugo developed a comprehensive digital marketing strategy for a software solutions company. They analyzed the client's digital landscape, crafted email and social media campaigns, and implemented SEO practices. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) ##### Environmental Services Experience Hugo Inc. has received positive feedback from clients in the Environmental Services industry, highlighting their expertise in AI enhancements and marketing research. Clients commend the company for its efficient project management, achieving significant improvements in response times and operational speeds. The commitment to innovation and high accuracy in deliverables (97%) demonstrates Hugo’s capability to meet the evolving needs of the industry, making them a strong candidate for potential collaborations. - 1 review for environmental services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Digital Strategy for Environmental Solutions Platform (5.0/5, Aug 29, 2023): An environmental solutions platform hired Hugo for their digital strategy services. The team's responsibilities include AI market research, CMS integration, and ongoing customer support. [Read Full Review](https://clutch.co/go-to-review/hugo/229057) ##### Advertising & marketing Experience Hugo Inc. has received positive feedback in the Advertising & Marketing industry for its exceptional operational support, enabling clients to focus on core activities. Clients praised their seamless integration, proactive communication, and alignment with company values, which fostered strong partnerships. The measurable impact includes significant efficiency improvements and enhanced customer interactions. Overall, Hugo demonstrates expertise and a strong culture fit, making them a favorable choice for businesses seeking to optimize their marketing operations. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Accounting Services for Marketing & Venture Capital Firm (5.0/5, Aug 24, 2023): A marketing and venture capital firm hired Hugo for their financial accounting services. The team is responsible for financial reporting, tax return documentation, content development, and auditing. [Read Full Review](https://clutch.co/go-to-review/hugo/228004) - Customer Support for Marketing & Advertising Company (5.0/5, Aug 28, 2023): A marketing and advertising company has hired Hugo for customer support. They handle front-line customer support via email, chat, phone, and texts and also engage leads for potential customers. [Read Full Review](https://clutch.co/go-to-review/hugo/228778) ##### Gaming Experience Hugo Inc. has garnered positive feedback in the Gaming industry, showcasing their strengths in community engagement, customer support, and affiliate program management. Clients commend their ability to enhance response times and foster collaboration, significantly impacting satisfaction and operational efficiency. The team's professionalism, attention to detail, and adaptability are frequently highlighted, indicating a strong fit for companies seeking dedicated partners in gaming project execution. - 3 reviews for gaming industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Gaming Company (5.0/5, Aug 17, 2023): Hugo provided call center services for a gaming company. They managed the client's customer experience via social media, responded to tickets, and vetted creditors and affiliates. [Read Full Review](https://clutch.co/go-to-review/hugo/226093) - Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): Hugo provides customer service outsourcing services for a gaming company. Hugo provides outsourcing services and 24/7 customer support, allowing the client's customers to seek assistance whenever they need it. [Read Full Review](https://clutch.co/go-to-review/hugo/227246) - Content Mktg & Call Center Services for Cashback Gaming Co (5.0/5, Aug 23, 2023): Hugo managed a cashback gaming company's affiliate program, overseeing recruitment, tracking, performance, and more. The team also handled the customer support inquiries and built a FAQ section for the website. [Read Full Review](https://clutch.co/go-to-review/hugo/227641) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients commend Hugo Inc. for providing excellent value for money, consistently noting their competitive pricing and effective service delivery. One client highlighted their selection due to 'good value for cost,' while another emphasized the '80% improvement in efficiency compared to in-house hiring.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as multiple reviews underscore how Hugo's partnership has led to significant operational improvements without excessive expenditure. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) - $50,000 to $199,999 (7 reviews) - $200,000 to $999,999 (6 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 6 countries - France (1 projects) - Kenya (3 projects) - Netherlands (1 projects) - United Arab Emirates (1 projects) - United States (9 projects) - England (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 54 languages: - Mandarin - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Javanese - Korean - French - Turkish - Vietnamese - Telugu - Cantonese - Marathi - Tamil - Italian - Urdu - Gujarati - Polish - Ukrainian - Persian - Malayalam - Kannada - Oriya - Panjabi - Sunda - Romanian - Bhojpuri - Azerbaijani - Maithili - Hausa - Burmese - Awadhi - Thai - Dutch - Yoruba - Sindhi - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Slovenian - Croatian - Finnish - Swedish - Norwegian - Georgian - Filipino [View Reviews](https://clutch.co/profile/hugo?verified=true#reviews) --- ### [Booth](https://clutch.co/profile/booth-0) #### 4.8 out of 5 star rating (18 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 5% Content Marketing - 20% Customer Service Outsourcing - 5% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing - 5% IT Managed Services - 10% Other Digital Marketing - 5% PEO/Employee Leasing - 5% Recruitment Process Outsourcing - 10% IT Staff Augmentation #### Company description Booth is a Business Process Outsourcing (BPO) firm providing a comprehensive range of administrative support services, including offshore back office solutions and remote office support. Reviews indicate a high level of customer satisfaction, with approximately 85% of feedback being positive, highlighting their commitment to aligning with client values and delivering timely, efficient services. Notably, 60% of reviewers commend their project management and adaptability. [Visit Website](https://hirebooth.com/) #### Accommodating Booth & Partners has received overwhelmingly positive feedback regarding their accommodating nature. Clients noted their responsiveness to needs, with one stating they are 'very prompt' and another highlighting their 'timely responses and delivery.' The flexibility in scheduling meetings across time zones was particularly appreciated, showcasing their commitment to client satisfaction. Overall, clients feel well-supported and valued, viewing Booth & Partners as an integral extension of their teams. - Employer of Record Services for Technology Company (5.0/5, Oct 3, 2024): Booth & Partners is responsive to our needs and has helped us access the talent we were looking for in Manila and scale our team in a cost-effective way. We've expanded the original scope with the support of Booth & Partners and the talent available in Manila. I suggest leveraging that partnership and work closely with them and discuss your needs and requirements. The team has been responsive in helping us. [Read Full Review](https://clutch.co/go-to-review/booth-0/319501) #### 4 reviews mention Data Entry & Processing Data Entry & Processing Experience Booth & Partners has received overwhelmingly positive feedback for their Data Entry & Processing services, with 85% of reviewers expressing satisfaction. Clients commend their quick turnaround times, attentiveness, and strong communication, noting significant improvements in administrative efficiency and team integration. A common theme among reviews is the quality of personnel provided, with many clients highlighting the exceptional skills of their assigned teammates. Despite minor initial challenges, the overall sentiment reflects a strong, reliable partnership that enhances operational productivity. - 4 of 4 Data Entry & Processing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/booth-0#review-307176) #### Experience in 8 industries Booth & Partners has demonstrated expertise across various industries including Technology, Retail, Real Estate, Education, and Insurance. Clients commend their ability to provide tailored operational solutions, effective team scaling, and adherence to compliance in offshore hiring. The overall sentiment reflects satisfaction with their responsiveness, project management, and cultural alignment with clients. Particularly, they excel in administrative support, customer service optimization, and recruitment services, making them a suitable partner for companies seeking efficient operational support in these sectors. [Read All Reviews](https://clutch.co/profile/booth-0?verified=true#reviews) ##### Real estate Experience Booth & Partners has garnered positive feedback within the real estate sector, particularly for their expertise in accounting and staffing solutions. Clients commend their ability to quickly provide qualified candidates and manage financial tasks efficiently, significantly improving internal structures. Their professionalism, timely communication, and adaptability to client needs have positioned them as a valuable partner for property management firms seeking to enhance operational efficiency and reduce costs. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Recruitment & Back Office Outsourcing for Property Mgmt Co (5.0/5, May 2, 2024): Booth & Partners recruits, screens, and interviews candidates for a property management company. Once a candidate is hired, the team offers onboarding and employee support services. [Read Full Review](https://clutch.co/go-to-review/booth-0/286188) - Recruitment Services for Property Management Firm (5.0/5, Aug 6, 2024): Booth & Partners has helped a property management firm build their accounting department. The team has recruited an accounting and accounts payable specialist, payroll accountant, and project coordinator. [Read Full Review](https://clutch.co/go-to-review/booth-0/305341) - Accounting Services for Equity Firm (5.0/5, Aug 16, 2024): Booth & Partners has provided an accountant for an equity firm. They work with the client's tax consultant, and their responsibilities include bookkeeping, tax, preparation, financial auditing, and reporting. [Read Full Review](https://clutch.co/go-to-review/booth-0/307977) ##### Nonprofit Experience Booth & Partners has demonstrated expertise in supporting nonprofit organizations, particularly in operational efficiency and program capacity expansion. Clients in the nonprofit sector commend their commitment to continuous improvement and alignment with organizational values. While there have been minor challenges in project management and feedback loops, overall sentiment reflects satisfaction with their service delivery and contributions to cost-effective operations, making them a suitable partner for nonprofits seeking operational support. - 1 review for nonprofit industry - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Environmental Nonprofit (4.0/5, Oct 4, 2024): Booth & Partners provides ongoing back-office support for an environmental nonprofit. The team assists with email support, document review, and invoice tracking to help the client expand their team's capacity. [Read Full Review](https://clutch.co/go-to-review/booth-0/319920) ##### Software Experience Booth & Partners has received positive feedback for their expertise in providing employer of record services, particularly in scaling tech teams cost-effectively. Clients commend their commitment to customer service, responsiveness, and cultural alignment, which enhance collaboration. The ability to adapt to client needs and facilitate talent acquisition in the Philippines is highlighted as a significant strength. Overall, potential clients in the Software industry may find Booth & Partners a reliable partner for team expansion and support. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Employer of Record Services for Technology Company (5.0/5, Oct 3, 2024): Booth & Partners provides employer of record services for a technology company. The team finds talent for the client's team and has supported their growth. [Read Full Review](https://clutch.co/go-to-review/booth-0/319501) ##### Retail Experience Booth & Partners has demonstrated strong expertise in the Retail industry, particularly in HR consulting and Employer of Record services. Clients appreciate their tailored solutions, responsiveness, and effective communication. A Senior HR Director highlighted successful local hiring in the Philippines and noted the company's cultural fit and budget-conscious approach as key strengths. Overall, the sentiment is highly positive, indicating that Booth & Partners is well-suited for retail businesses seeking reliable HR support. - 1 review for retail industry - Unknown avg. project cost - Employer of Record Services for Retail Consulting Company (4.0/5, Sep 16, 2024): Booth & Partners provides employer of record services for a retail consulting company.  The team helps the company with the work visa application of their foreign employees. [Read Full Review](https://clutch.co/go-to-review/booth-0/314789) ##### Consumer Products Experience Booth & Partners has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in customer support, operations, and eCommerce management. Clients commend their efficiency in managing ticket volumes and maintaining high customer satisfaction ratings. Notable strengths include their proactive communication, alignment with company values, and ability to deliver projects on time. Overall sentiment reflects that they are a reliable partner, well-suited for enhancing customer experience and operational efficiency in the Consumer Products sector. - 2 reviews for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - BPO & Back-Office Staff Augmentation for Consumer Goods Co (5.0/5, May 2, 2024): Booth & Partners has provided BPO and staff augmentation services to a consumer products company. The team has supplied three hires that provide customer support, e-commerce maintenance, and fulfillment work. [Read Full Review](https://clutch.co/go-to-review/booth-0/286223) - Customer Service Outsourcing for Consumer Products Co (4.0/5, Aug 29, 2024): Booth & Partners provides outsourced customer service and support services for a consumer products company. The team has handled customer inquiries and has processed orders, returns, and warranty claims. [Read Full Review](https://clutch.co/go-to-review/booth-0/310686) ##### Consulting Experience Booth & Partners has garnered positive feedback in the Consulting industry for their responsiveness and the quality of resources they provide. Clients appreciate their thorough project management, timely deliverables, and ongoing support, which significantly enhance team integration and satisfaction. The expertise demonstrated in quickly sourcing skilled professionals reflects their strong capabilities. While there were initial communication challenges, overall sentiment remains favorable, making them a strong option for businesses seeking effective consulting and staffing solutions. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staffing & Back-Office Outsourcing for Mgmt Sourcing Company (5.0/5, Aug 22, 2024): Booth & Partners provides staffing services for a management sourcing company. The team has offered a selection of CVs and placed a professional to assist the client's data entry and administrative tasks. [Read Full Review](https://clutch.co/go-to-review/booth-0/308979) ##### Insurance Experience Booth & Partners has garnered positive feedback from clients in the insurance industry, particularly for their administrative support and effective onboarding processes. Clients appreciate their alignment with company values and their ability to enhance team productivity. The attentiveness and tech support provided by Booth & Partners have been highlighted as key strengths, indicating a strong potential fit for insurance companies seeking reliable partnership in administrative tasks. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Outsourcing for Insurance Brokerage Company (5.0/5, Aug 13, 2024): Booth & Partners provides back-office outsourcing for an insurance brokerage company. The team supports administrative tasks, including data entry and sales-related tasks. [Read Full Review](https://clutch.co/go-to-review/booth-0/307176) ##### Human Resources Experience Booth & Partners demonstrates strong expertise in providing administrative support within the Human Resources sector, as evidenced by their efficient handling of task execution and prompt communication. Clients appreciate their quick action and understanding of project requirements, leading to seamless operations. The positive sentiment surrounding their reliability and professionalism suggests they are well-equipped to meet the needs of businesses seeking HR support services. - 1 review for human resources industry - 1 review is 5 stars - Unknown avg. project cost - Administration Support for Recruitment Company (5.0/5, Jun 18, 2024): Booth & Partners provides administration support for a recruitment company. They're in charge of uploading job offerings onto the client's system using the information the client provides via email. [Read Full Review](https://clutch.co/go-to-review/booth-0/295213) ##### Business services Experience Booth & Partners has demonstrated strong expertise in the Business Services industry, particularly in executive recruitment support. Clients appreciate their alignment with company values, timely project management, and adaptability to diverse cultural needs. Notably, their accuracy and speed in CV formatting have led to a 15% increase in CV submissions. Overall, their professionalism and responsiveness make them a compelling choice for businesses seeking reliable partners in the executive recruitment sector. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Process Outsourcing for Executive Recruiting Co (5.0/5, Jun 4, 2024): Booth & Partners provides recruitment process outsourcing for an executive recruitment firm. The team is in charge of formatting CVs and entering them into the client's database, focusing on accuracy and speed. [Read Full Review](https://clutch.co/go-to-review/booth-0/292566) ##### Financial services Experience Booth & Partners has demonstrated notable expertise in optimizing contingent hiring and ensuring compliance with local labor laws within the Financial services industry. Their effective integration of offshore teams has been commended by clients, highlighting their operational support and ability to minimize costs. Overall, client sentiment reflects satisfaction with their ongoing engagement model, making them a strong candidate for businesses seeking reliable operational solutions in the Financial services sector. - 1 review for financial services industry - Unknown avg. project cost - Offshore Hiring Optimization for Credit-Building Company (3.5/5, May 28, 2024): Booth & Partners has helped a credit-building company optimize their offshore hiring process and comply with local labor laws. The team has also worked on minimizing the client’s operational costs. [Read Full Review](https://clutch.co/go-to-review/booth-0/291222) ##### Advertising & marketing Experience Booth & Partners has garnered positive feedback in the Advertising & Marketing industry for their expertise in digital media buying and social media management. Clients commend their professionalism, efficiency in project turnaround, and ability to significantly enhance campaign results. The company's strong culture fit and competitive pricing further solidify their appeal, making them a viable option for businesses seeking reliable outsourced marketing services. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Outsourced Digital Mktg & Media Buying for Advertising Co (5.0/5, May 2, 2024): An advertising company has hired Booth & Partners to provide outsourced digital marketing services for their end client. Booth & Partners also assists with media buying and social media community management. [Read Full Review](https://clutch.co/go-to-review/booth-0/286001) ##### Education Experience Booth & Partners has demonstrated strong expertise in the Education industry, particularly in providing skilled customer service and technical agents for EduTech companies. Clients have praised their responsiveness, efficiency, and ability to understand specific business needs, leading to the successful integration of agents who significantly improved operational capacity. The high quality of candidates and tailored support have resulted in measurable growth and enhanced customer service capabilities, making Booth & Partners a promising choice for companies in the Education sector. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for EduTech Company (5.0/5, Apr 26, 2022): An edutech company outsourced their customer service to Booth & Partners. The team screens and dedicates agents who attend to customer queries via phone, email, SMS, or instant chat. [Read Full Review](https://clutch.co/go-to-review/booth-0/17080) #### Very responsive Booth is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Simply Contact](https://clutch.co/profile/simply-contact) #### 4.8 out of 5 star rating (26 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Dnipro, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 55% Customer Service Outsourcing #### Company description Simply Contact is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support. Across reviews, the company is praised for its rapid agent onboarding and delivery of high-quality multilingual support, resulting in enhanced customer satisfaction and a 30% improvement in response times. All reviewers express satisfaction, highlighting Simply Contact's efficiency and commitment to tailored solutions. [Visit Website](https://simplycontact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### Innovative Simply Contact has received high praise for their innovative approach to customer service, particularly their adaptability in providing tailored multilingual support. One client noted their 'remarkable' ability to anticipate and address challenges, highlighting the company's proactive stance as a standout quality. The effective customization and implementation of solutions contributed to a 35% increase in positive customer feedback, reinforcing the overall sentiment of innovation and effectiveness in their service delivery. - Customer Service Outsourcing for Data Analytics Company (5.0/5, Oct 16, 2023): With Simply Contact's expertise, we witnessed a 35% uptick in positive customer feedback on our live chat and social media channels. Additionally, the multilingual support led to a broader customer reach, enhancing our brand's global presence. The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality. [Read Full Review](https://clutch.co/go-to-review/simply-contact/241254) #### 2 reviews mention Data Entry & Processing Data Entry & Processing Experience Simply Contact has received overwhelmingly positive feedback for their Data Entry & Processing services, with 100% of reviewers noting significant improvements in operational efficiency and customer response times averaging a 30% increase in speed. Clients praised their expertise in training staff and customizing solutions to meet specific needs, reflecting a commitment to quality. The project management was described as excellent, with timely delivery and clear communication, resulting in remarkable client satisfaction without any reported areas for improvement. - 2 of 2 Data Entry & Processing reviews are 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/simply-contact#review-252538) #### Experience in 11 industries Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and Retail. Clients consistently praise their adaptability, quick onboarding, and effective support solutions, noting substantial improvements in customer satisfaction and operational efficiency. The overall sentiment is highly positive, indicating a strong ability to enhance customer experience and streamline workflows, making them particularly suited for companies seeking reliable customer support across diverse sectors. [Read All Reviews](https://clutch.co/profile/simply-contact?verified=true#reviews) ##### Software Experience Simply Contact has demonstrated strong expertise in providing customer support solutions tailored for the Software industry, particularly for SaaS companies. Client feedback highlights their ability to enhance customer satisfaction, with a reported 15% increase in CSAT scores. Their strengths include efficient project management, flexible service delivery, and commendable attention to detail. Overall, Simply Contact is well-positioned to meet the demands of businesses seeking reliable support services in the Software sector. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for SaaS Company (5.0/5, Apr 25, 2023): Simply Contact provides a team of five customer support agents to help a SaaS company manage their help desk. The vendor addresses inbound customer requests and answers queries in English. [Read Full Review](https://clutch.co/go-to-review/simply-contact/197111) ##### Business services Experience Simply Contact has demonstrated significant expertise in the Business services industry, particularly in HR services and business process outsourcing. Clients appreciate their rapid onboarding and skilled agents, which allow for efficient outsourcing of tasks such as outbound calls to job seekers. Feedback highlights the team's professionalism, flexibility, and proactive approach, contributing to cost savings and improved focus on core business activities. Overall, Simply Contact is positioned as a reliable partner for businesses seeking effective outsourcing solutions. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for HR Services & Biz Process Provider (5.0/5, Oct 22, 2020): Simply Contact provided call center services for leading HR services and business process provider. The team handled the outbound calls and outbound activity such as rating the qualification of job seekers. [Read Full Review](https://clutch.co/go-to-review/simply-contact/94461) ##### Information technology Experience Simply Contact demonstrates expertise in providing tailored customer support solutions within the Information technology sector. Clients commend their ability to effectively establish systems that enhance customer engagement and satisfaction, particularly for multilingual and multi-channel support. Feedback highlights their professionalism, adaptability, and strong project management skills, ensuring timely delivery and seamless communication. The overall sentiment is positive, indicating that Simply Contact is a reliable partner for businesses seeking to improve their customer interaction strategies. - 2 reviews for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Support for Public Interest Tech Firm (5.0/5, Jan 19, 2024): Simply Contact provided customer service support to a public interest technology firm. They set up a multi-channel customer support system with Polish- and Ukrainian-speaking team members. [Read Full Review](https://clutch.co/go-to-review/simply-contact/262799) - Customer Service Outsourcing for AdTech Company (4.0/5, Dec 9, 2024): Simply Contact provided customer service outsourcing services for an adtech company. The team was responsible for managing email tickets on Freshdesk and categorizing and resolving queries. [Read Full Review](https://clutch.co/go-to-review/simply-contact/336237) ##### Financial services Experience Simply Contact demonstrates strong expertise in the Financial services industry, providing essential multilingual support that enhances customer satisfaction. Clients commend their ability to implement AI-powered solutions effectively, resulting in faster resolution times and improved customer service metrics. The team is noted for their responsiveness and adaptability, ensuring projects are delivered smoothly and on time. Overall, Simply Contact's commitment to high-quality support makes them a strong candidate for businesses seeking to optimize their customer service processes in the financial sector. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service & Back Office Outsourcing for FinTech Co (5.0/5, Nov 12, 2024): Simply Contact provided customer service and back office support for a fintech company. The team offered multilingual support and implemented a chatbot for chat, phone, and email customer support. [Read Full Review](https://clutch.co/go-to-review/simply-contact/330201) ##### Education Experience Simply Contact demonstrates strong expertise in the Education sector, effectively enhancing customer support for educational institutions. Their client, PioGroup, noted a 25% increase in customer satisfaction and a 35% boost in first contact resolution after implementing a 24/7 support system. The company excels in project management, responsiveness, and proactive interaction strategies, making them a valuable partner for educational organizations seeking to improve service quality and customer engagement. - 1 review for education industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Inbound Customer Support Services for EdTech Company (5.0/5, Apr 5, 2024): Simply Contact provides 24/7 inbound customer support via email, calls, contact forms, and social media for an EdTech firm. The team has created a strategy and integrated their system into the client’s CRM. [Read Full Review](https://clutch.co/go-to-review/simply-contact/280476) ##### IT Services Experience Simply Contact demonstrates significant expertise in enhancing customer support within the IT Services industry, particularly in managing multilingual inquiries for authentication solutions. Clients have praised their outstanding project management, responsiveness, and proactive approach to service improvement. A notable 45% reduction in response times and a 30% increase in customer satisfaction underscore their impactful contributions. Overall, Simply Contact is well-regarded for its strong cultural fit and effective collaboration, making them a fitting choice for businesses seeking to optimize customer engagement. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Authentication Solutions Co (5.0/5, Oct 18, 2023): Simply Contact manages an authentication solutions company's inbound customer inquiries through live chats and calls in English, Spanish, German, and French. The team's tasks include improving customer support. [Read Full Review](https://clutch.co/go-to-review/simply-contact/242080) ##### Arts, entertainment & music Experience Simply Contact has received positive feedback for their expertise in enhancing customer support within the Arts, entertainment, and music industry. Clients, such as Ditto Music, appreciate their multi-lingual support and proactive approach, which has led to improved response times and increased customer satisfaction. The company's ability to integrate seamlessly into client operations and provide tailored solutions highlights their strengths, making them a valuable partner for businesses seeking reliable customer support services. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Music Distribution Company (5.0/5, Apr 26, 2023): Simply Contact provides multi-lingual customer support for a music distribution company. They handle customer inquiries and audio and video content QC to enhance customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/simply-contact/197507) ##### Retail Experience Simply Contact demonstrates strong expertise in the Retail industry, providing reliable customer support for major brands like Metro AG and Yves Rocher. Clients commend their high level of service, with 98% of requests resolved promptly and a 10% sales conversion rate achieved. Their dedication, transparency, and proactive communication bolster customer satisfaction and operational efficiency. With a flexible approach to client needs, Simply Contact is well-positioned to enhance customer engagement and satisfaction in Retail projects. - 2 reviews for retail industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Cosmetic & Beauty Brand (5.0/5, Feb 28, 2021): Simply Contact handles the outbound and inbound calls of a cosmetic & beauty brand along with their order processing. The goal is to improve customer satisfaction and increase both sales and their customers. [Read Full Review](https://clutch.co/go-to-review/simply-contact/82219) - Сall Сenter Services for International Wholesale Retailer (5.0/5, Jul 16, 2021): Simply Contact has been hired to provide call center services for an international wholesale retailer. Their goal is to improve their existing customer service efforts. [Read Full Review](https://clutch.co/go-to-review/simply-contact/83104) ##### Hospitality & leisure Experience Simply Contact has demonstrated strong expertise in the Hospitality and leisure industry by effectively building customer retention teams that enhance satisfaction and reduce cancellations. Clients appreciate their reliable service, transparent communication, and robust analytics, which contribute significantly to achieving business goals. The partnership has resulted in improved customer retention and higher Net Promoter Scores, making Simply Contact a valuable ally for businesses seeking to optimize customer service and loyalty in the hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Travel Tech Company (5.0/5, Feb 5, 2021): Simply Contact provides a customer retention team for a travel tech company. The goal is to raise customer satisfaction as well as ensure professional handling of the request of dissatisfied customers. [Read Full Review](https://clutch.co/go-to-review/simply-contact/59376) ##### Human Resources Experience Simply Contact has received positive feedback in the Human Resources industry for their expertise in building reliable technical support solutions. Clients highlight their professionalism, security measures, and organized workflows, which contribute to increased customer satisfaction rates. Their flexibility in collaboration and commitment to continuous improvement make them a strong partner for businesses seeking effective HR solutions in technical support. - 1 review for human resources industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Contact Center Services for IT Staff Augmentation Company (5.0/5, Feb 3, 2021): Simply Contact provides ongoing contact center services for an IT staff augmentation company. The team offers in-call technical support for a ride-sharing app launched by one of the company's clients. [Read Full Review](https://clutch.co/go-to-review/simply-contact/55282) ##### Telecommunications Experience Simply Contact demonstrates strengths in providing German-speaking resources and competitive pricing for telecommunications projects. However, feedback indicates challenges in sales performance and achieving desired results in telemarketing engagements. While they excel in project management and communication, potential clients in the Telecommunications industry should consider their limitations in direct sales capabilities, especially in complex projects, before engaging their services. - 1 review for telecommunications industry - Unknown avg. project cost - Telemarketing Outsourcing for Call Center (4.0/5, Jun 4, 2020): Simply Contact supplied German-speaking operators to conduct telemarketing services for a call center’s client. [Read Full Review](https://clutch.co/go-to-review/simply-contact/103951) ##### Advertising & marketing Experience Simply Contact has received positive feedback from clients in the Advertising & Marketing industry for their expertise in customer support and operational efficiency. Clients commend their ability to provide multilingual support, quick onboarding of agents, and effective project management. The company's impact is evident in significant improvements in customer satisfaction and response times. Overall, Simply Contact is positioned as a valuable partner for businesses seeking reliable and high-quality customer support solutions. - 4 reviews for advertising & marketing industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Multilingual Client Support for Customer Service Provider (4.0/5, May 16, 2022): Simply Contact offers email support to German, English, and Japanese clients of a customer service provider. They provide eight hours of service a day using an internal tool called EmanageCRM. [Read Full Review](https://clutch.co/go-to-review/simply-contact/19186) - SaaS Customer Support for IT Marketing Agency (5.0/5, Feb 8, 2021): An IT marketing agency hired Simply Contact to support their new contact center with customer support. Their aim is to establish a cost-efficient customer support solution. [Read Full Review](https://clutch.co/go-to-review/simply-contact/60813) - Customer Support for Travel Technology Company (4.0/5, Apr 18, 2023): Simply Contact provided 24-hour customer support for a travel technology company. The team handled general inquiries via live chat, e-mail, and phone. They assisted customers in English, German, and French. [Read Full Review](https://clutch.co/go-to-review/simply-contact/195619) - Back Office & Customer Service for App Optimization Agency (5.0/5, Feb 23, 2024): An app optimization company has hired Simply Contact to establish a 24/7 customer support system. The team has deployed resources for back-office support, data entry, analytics, and operational tasks. [Read Full Review](https://clutch.co/go-to-review/simply-contact/270949) #### Completed projects in 7 countries - Israel (1 projects) - Italy (1 projects) - Latvia (1 projects) - Philippines (1 projects) - Ukraine (8 projects) - United States (7 projects) - England (4 projects) This provider is available in 12 time zones: - Middle East Time (MET) - Gulf Standard Time (GST) - Greenwich Mean Time (GMT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Israel Daylight Time (IDT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) This provider is fluent in 17 languages: - English - Spanish - Arabic - Russian - German - French - Italian - Polish - Ukrainian - Romanian - Dutch - Czech - Slovakian - Portuguese - Turkish - Hungarian - Bulgarian [View Reviews](https://clutch.co/profile/simply-contact?verified=true#reviews) --- ### [Hit Rate Solutions](https://clutch.co/profile/hit-rate-solutions) #### 4.8 out of 5 star rating (16 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 45% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Hit Rate Solutions is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. With 100% positive feedback from clients, reviewers consistently praise their cost-effectiveness, timely delivery, and commitment to projects, highlighting their virtual office support capabilities and efficient project management. Notably, 33% of reviews emphasize alignment with company values. [Visit Website](https://hitratesolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### Great project management Clients consistently praised Hit Rate Solutions for their exemplary project management, noting effective planning and timely delivery. One client highlighted the proactive communication and attention to detail, stating, "Their commitment to meeting my needs contributed to the overall success of the campaign." Another emphasized the responsiveness of their project manager, who facilitated necessary changes promptly, stating, "They are committed to the project and take care of all aspects efficiently." Overall, the sentiment reflects strong satisfaction with the company's project management capabilities. - Telemarketing Campaign for Real Estate Company (5.0/5, Feb 26, 2024): In summary, the company's project management approach was characterized by effective planning, timely delivery, and responsive communication. Their commitment to meeting my needs and addressing challenges in a proactive manner contributed to the overall success of the telemarketing campaign. I was impressed by their professionalism, attention to detail, and dedication to achieving project objectives. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/271425) - Phone Answering & Data Encoding Services for Locksmith Firm (5.0/5, Dec 2, 2023): Every thing that I need to change with my project, I got a manager that I can send a message to right away and we can do the change to make it fit for my needs. Also, there is another manager who always keeps checking up with me to ensure that I'm happy with my project and with my associates. They are committed to the project, taking care of it A-Z, which saves me a lot of time. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/253525) #### 1 review mentions Data Entry & Processing Data Entry & Processing Experience Hit Rate Solutions has received predominantly positive feedback for their Data Entry & Processing services, with clients noting a strong commitment to project management and responsiveness. Approximately 100% of reviewers highlighted the effectiveness of their communication and timely adaptations to project needs. Clients emphasized the time-saving impact of their services, with one noting significant improvements in customer follow-ups. Overall, the sentiment is highly favorable, reflecting the provider's expertise and ability to align with client goals. - 1 of 1 Data Entry & Processing reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/hit-rate-solutions#review-253525) #### 3 reviews mention Back Office Outsourcing Virtual Assistant & Recruiting for Financial Services Co 5.0/5 — Hit Rate Solutions provides ongoing virtual assistant services for a financial services company. The team is responsible for handling the client's recruiting efforts. - 3 of 3 Back Office Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/383552) #### Completed projects in 2 countries - Canada (1 projects) - United States (11 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) --- ### [Auxis](https://clutch.co/profile/auxis) #### 4.8 out of 5 star rating (3 reviews) - 1,000 - 9,999 employees - Plantation, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 15% AI Development - 5% BI & Big Data Consulting & SI - 10% Back Office Outsourcing - 10% Cloud Consulting & SI - 15% Finance & Accounting Outsourcing (FAO) - 15% IT Managed Services - 10% Mobile App Development - 10% IT Staff Augmentation #### Company description Auxis is an IT consultancy firm specializing in managed IT services, automation, and IT infrastructure support. Their clients praise their deep technical expertise, responsiveness, and strong project management skills. Approximately 90% of the feedback highlights their excellent service delivery and commitment to client needs, with areas for improvement mentioned by around 10% of reviewers relating mainly to reporting and project management practices. [Visit Website](https://www.auxis.com) #### Knowledgeable Clients have consistently praised Auxis for their extensive technical knowledge and expertise in automation technologies. One client highlighted the team's 'deep technical knowledge of the tools' and their effective communication during multiple knowledge-sharing sessions. The positive sentiment reflects a strong confidence in Auxis's ability to handle complex automation projects, though some suggested improvements in project management practices for better visibility and control. - Robotic Process Automation for Cloud Computing Company (4.5/5, Aug 16, 2022): Team with very deep technical knowledge of the tools with good experience doing similar implementation both internally and externally with other customers. [Read Full Review](https://clutch.co/go-to-review/auxis/154302) #### Experience in 3 industries Auxis has demonstrated expertise across multiple industries, including Software, Nonprofit, and Manufacturing. Clients have praised their technical knowledge, responsiveness, and ability to deliver complex automation and IT support services. In the Software industry, they excel in CI/CD processes and RPA implementation. For Nonprofits, they provide robust IT infrastructure support and proactive security monitoring. In Manufacturing, they enhance IT services while maintaining operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction, making Auxis a suitable partner for clients in these sectors. [Read All Reviews](https://clutch.co/profile/auxis?verified=true#reviews) ##### Nonprofit Experience Auxis has demonstrated significant expertise in the Nonprofit sector, providing comprehensive IT support, including service desk operations and cloud infrastructure management. Clients highlight their outstanding responsiveness, effective project management, and commitment to partnership, which fosters successful engagements. The insights gained from monthly performance reviews further enhance their impact. Overall, Auxis is well-regarded for delivering tailored IT solutions that meet the unique needs of nonprofit organizations, making them a strong candidate for similar projects. - 1 review for nonprofit industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Managed IT Services for Nonprofit Organization (5.0/5, Jul 15, 2022): Auxis provides manages IT services for a worldwide nonprofit organization. They offer offsite support, monitoring IT infrastructure, networks, and data centers, which are based on Azure Cloud. [Read Full Review](https://clutch.co/go-to-review/auxis/150208) ##### Software Experience Auxis demonstrates strong expertise in software automation, particularly in Robotic Process Automation (RPA) and Continuous Integration/Continuous Delivery (CI/CD) practices. Clients commend their deep technical knowledge and effective teamwork, resulting in the successful implementation of test automation and CI/CD pipelines. The overall sentiment is positive, highlighting their proactive communication and training initiatives. However, some clients suggest improvements in project management visibility. Auxis appears well-suited for businesses seeking robust software development and automation solutions. - 1 review for software industry - $50,000 – $199,999 avg. project cost - Robotic Process Automation for Cloud Computing Company (4.5/5, Aug 16, 2022): Auxis developed and implemented an automation system for a cloud computing company. They also helped identify test cases for each automation based on existing data. [Read Full Review](https://clutch.co/go-to-review/auxis/154302) ##### Manufacturing Experience Auxis demonstrates strong expertise in supporting the Manufacturing industry, particularly in managed IT services. Clients appreciate their responsiveness, ability to integrate robotic process automation, and commitment to delivering projects on time and within budget. The ongoing relationships they foster highlight their capability to adapt and grow with clients, addressing challenges effectively. Overall, Auxis is well-regarded for their high-level understanding of complex operations and their proactive approach to service excellence. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - IT Services for Aircraft Solutions Company (5.0/5, Jan 15, 2021): Auxis provides ongoing managed IT services support to an aviation solutions provider. They manage a 24/7 service desk for internal and external users.  [Read Full Review](https://clutch.co/go-to-review/auxis/36958) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Auxis as providing good value for money, particularly highlighting their responsiveness and project management capabilities. One client noted a significant investment of $1.1 million, indicating a long-term commitment, while another emphasized that projects are executed on time and within budget. However, some feedback suggested a need for better visibility and control over spending. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service received. [Read All Reviews](https://clutch.co/profile/auxis?verified=true#reviews) - $50,000 to $199,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 2 countries - Costa Rica (1 projects) - United States (2 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 10 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - Japanese - German - Korean - French [View Reviews](https://clutch.co/profile/auxis?verified=true#reviews) --- ### [EverHelp](https://clutch.co/profile/everhelp) #### 5 out of 5 star rating (48 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 65% Customer Service Outsourcing - 5% Sales Outsourcing #### Company description EverHelp is a prominent provider of Back Office Services and Business Process Outsourcing, offering administrative support services tailored to diverse business needs. With overwhelmingly positive feedback, 100% of reviewers praise their exceptional project management, timely delivery, and adaptability. Clients consistently highlight EverHelp's ability to enhance customer satisfaction and streamline operations through effective remote office support and offshore administrative services. [Visit Website](https://www.ever-help.com/?utm_source=clutch&utm_medium=referral&utm_campaign=clutch_profile) #### Reviewed 3 times in the past 6 months Recent reviews of EverHelp highlight a consistently positive sentiment, with clients praising their operational efficiency and multilingual support capabilities. One client noted a 45% reduction in unresolved tickets and improved customer retention due to enhanced communication. Another emphasized their structured project management and flexible response to demand spikes. Overall, clients appreciated EverHelp's proactive approach to identifying workflow improvements, although some mentioned initial onboarding challenges that were quickly resolved. - 3 of 3 reviews are 5 stars - Less than $10,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/everhelp?sort_by=date_desc&verified=true#reviews) #### 8 reviews mention Back Office Outsourcing Back Office Outsourcing for Fitness Apparel Company 5.0/5 — EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment disputes. - 8 of 8 Back Office Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/everhelp/374398) #### Experience in 11 industries EverHelp has demonstrated expertise across various industries, notably in Information Technology, Hospitality, Logistics, and Arts & Entertainment. Clients praised their ability to enhance operational efficiency, reduce response times, and improve customer satisfaction through tailored support solutions. The overall sentiment reflects a strong alignment with client values, effective communication, and proactive problem-solving, making EverHelp a suitable partner for businesses seeking scalable customer support in these sectors. [Read All Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) ##### Telecommunications Experience EverHelp has demonstrated significant expertise in the Telecommunications industry, particularly in customer support for virtual phone services. Clients value their strong communication skills, timely project management, and ability to improve resolution rates and customer satisfaction. Positive feedback highlights EverHelp's affordability and the tangible benefits they deliver, making them a reliable partner for telecommunications firms seeking effective support solutions. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Telecommunications Company (5.0/5, May 15, 2024): EverHelp provides customer service support to a telecommunications company. The team manages the client's phone, email, and chat support in different languages. [Read Full Review](https://clutch.co/go-to-review/everhelp/288912) ##### Software Experience EverHelp demonstrates strong capabilities in the Software industry, particularly in enhancing customer support and operational efficiency for SaaS platforms. Client feedback highlights their effective project management, timely delivery, and impressive team training emphasis. The overall sentiment is highly positive, noting improved customer interactions and alignment with client values, making EverHelp a compelling choice for businesses seeking reliable support and integration solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support & Sales Services for Cloud SaaS Company (5.0/5, May 16, 2024): EverHelp provides customer support and sales services for a cloud SaaS company. The team helps the client’s customers resolve issues. Their goal is to enhance the client’s sales and operational efficiency. [Read Full Review](https://clutch.co/go-to-review/everhelp/289151) ##### Business services Experience EverHelp has garnered positive feedback from clients in the business services industry for its reliable customer support outsourcing and expertise in building structured processes. Clients appreciate the company's swift adaptation to their needs, proactive communication, and ability to enhance efficiency, notably reducing response times and improving client satisfaction. The team's commitment to data security and customer welfare aligns well with industry standards, making EverHelp a strong candidate for businesses seeking dependable support solutions. - 3 reviews for business services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Live Chat Support for Tax Compliance Solutions Company (5.0/5, May 16, 2024): EverHelp provides 24/7 live chat support for a tax compliance solutions company. The goal is to achieve rapid deployment and scalable growth within the organization. [Read Full Review](https://clutch.co/go-to-review/everhelp/289087) - Back Office Outsourcing for Translation Services Company (5.0/5, Aug 22, 2024): EverHelp managed calls, emails and live chat for a translation services company. They developed a knowledge base to boost customer self-service and implemented data security measures. [Read Full Review](https://clutch.co/go-to-review/everhelp/309244) - Customer Service Outsourcing for Business Advisory Firm (5.0/5, Sep 4, 2025): EverHelp provides customer support outsourcing for a business advisory firm. The team manages support across multiple channels, handles inquiries, tracks requests, and manages follow-ups. [Read Full Review](https://clutch.co/go-to-review/everhelp/403466) ##### Consumer products & services Experience EverHelp has demonstrated significant expertise in the Consumer products & services industry, effectively enhancing customer support for a leading meal kit company. Clients note improvements in response times and customer satisfaction scores, with a 15% boost in CSAT attributed to their optimized processes. Their strengths include a scalable support team and the implementation of automation technologies, which streamline operations and improve client interactions. Overall, their professional approach and clear communication make them a reliable partner for businesses in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Meal Kit Delivery Service (5.0/5, Jun 19, 2025): EverHelp provided customer support services for a meal kit delivery service. They created a dedicated team of customer support agents and introduced automation technologies to streamline the client's processes. [Read Full Review](https://clutch.co/go-to-review/everhelp/383284) ##### Retail Experience EverHelp has demonstrated strong expertise in the Retail industry, particularly in enhancing customer support operations for a leading fitness apparel brand. Clients commend EverHelp for establishing efficient support teams, improving response times, and boosting customer satisfaction. Their professional approach and adaptability have also been highlighted positively, reinforcing their capability to deliver tailored solutions that align with business values. Overall, EverHelp is positioned as a reliable partner for Retail businesses looking to optimize customer service and operational efficiency. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Fitness Apparel Company (5.0/5, May 15, 2025): EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment disputes. [Read Full Review](https://clutch.co/go-to-review/everhelp/374398) ##### Other industries Experience EverHelp has received positive feedback from clients in the Other industries sector, particularly for their agility and effectiveness in enhancing customer support. Clients praised their ability to quickly assemble dedicated teams and implement efficient processes, resulting in improved response times and customer satisfaction. Their proactive communication, high-quality service, and flexibility in adapting to changing priorities have been highlighted as strengths. Overall, EverHelp's expertise and commitment make them a valuable partner for businesses in the Other industries seeking to enhance their customer engagement. - 2 reviews for other industries industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service & Sales Outsourcing for Contact Center (5.0/5, May 13, 2025): EverHelp provided customer and sales support for a virtual contact center. The team set up a fully trained, 24/7 support team that managed chat and email requests and handled lead qualification and outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/373917) - Customer Support & Sales Outreach for Food Delivery Co (5.0/5, May 14, 2025): EverHelp provided customer support, back-office, and sales outreach services for a food delivery company. They managed 24/7 email, phone, and chat support and handled data entry, reporting, and lead outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/374385) ##### Advertising & marketing Experience EverHelp has received positive feedback in the Advertising & Marketing industry, particularly for their lead generation and customer support services. Clients appreciate their empathetic communication, timely project management, and the ability to drive growth and strengthen client relationships. The company's good value for cost and responsiveness to client needs further solidify their reputation, making them a strong contender for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales & Customer Service Outsourcing for Digital Mktg Agency (5.0/5, Sep 30, 2024): EverHelp provided sales and customer support outsourcing services to a digital marketing agency. The team ran email campaigns, conducted cold calls, and offered customer assistance. [Read Full Review](https://clutch.co/go-to-review/everhelp/318526) ##### Design Experience EverHelp demonstrates strong expertise in the Design industry, particularly in presentation design, as noted by their ability to deliver timely and accurate results. Clients appreciate their attentive project management and responsiveness, which enhance collaboration. The alignment of company values and culture is also highlighted as a significant strength, indicating a solid fit for businesses seeking reliable design support. Overall, the sentiment is highly positive, making EverHelp a commendable choice for design-related projects. - 1 review for design industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Design Agency (5.0/5, Aug 26, 2024): EverHelp provided remote support for a design agency's administrative tasks, including email management, scheduling, customer support, document handling, project management, and data entry. [Read Full Review](https://clutch.co/go-to-review/everhelp/309706) ##### Education Experience EverHelp has demonstrated strong expertise in the Education sector, particularly in EdTech software development. Clients have highlighted their effective email support solutions, which led to improved customer satisfaction and reduced communication backlogs. The company's commitment to timely project management and clear communication has been consistently praised, establishing them as a reliable partner for educational organizations seeking to enhance their customer engagement and operational efficiency. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Email Support for EdTech Software Company (5.0/5, Aug 23, 2024): EverHelp provided email support for an education technology software company. The team handled customer inquiries and streamlined the communication process by managing a high volume of emails. [Read Full Review](https://clutch.co/go-to-review/everhelp/309365) ##### Financial services Experience EverHelp has received positive feedback from clients in the Financial services industry, highlighting their expertise in customer support and resource optimization. Clients noted improved customer satisfaction, enhanced efficiency, and successful adherence to service level agreements. Their ability to provide multilingual support and align with client values demonstrates their strengths. Overall, the sentiment reflects a strong capacity to meet the needs of financial service organizations, making them a suitable partner for project collaboration. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Resources for Financial Services Company (5.0/5, Aug 22, 2024): A financial services company hired EverHelp to get skilled customer support resources who could provide assistance across various channels. The resources should also be proficient in multiple languages. [Read Full Review](https://clutch.co/go-to-review/everhelp/309173) ##### Social Networking Experience EverHelp demonstrates strong expertise in the Social Networking industry, as evidenced by their collaboration with PlantIn, the largest plant lovers community. The client praised EverHelp for transforming their customer service experience, significantly improving response times and customer satisfaction. Their ability to deliver on time and maintain excellent communication reflects their dedication to client needs. Overall, EverHelp is highly recommended for businesses seeking exceptional service and support in the Social Networking space. - 1 review for social networking industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Plant Lovers Community (5.0/5, Oct 13, 2023): EverHelp provides customer service support to a plant lovers community. They respond to end customers' queries and needs. [Read Full Review](https://clutch.co/go-to-review/everhelp/240725) ##### Arts, entertainment & music Experience EverHelp has demonstrated exceptional expertise in the Arts, entertainment & music industry, particularly in streamlining the hiring process for a booking agency. Clients have praised their unmatched talent pool, professionalism, and cost-efficient scaling solutions. The company's proactive project management and responsive communication have significantly contributed to smooth growth and integration of new hires. Overall, EverHelp's ability to deliver high-quality support while aligning with client values makes them an ideal partner for businesses in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - HR Outsourcing & IT Support for Music Booking Agency (5.0/5, Sep 3, 2025): EverHelp provides HR and IT support for a music booking agency. The team manages candidate sourcing, interviews, onboarding, training, and scaling solutions for the client. [Read Full Review](https://clutch.co/go-to-review/everhelp/403009) ##### Other Industry Experience EverHelp has demonstrated considerable expertise in enhancing customer support workflows for the Other Industry sector, specifically within logistics. Clients have praised their clear communication and professional service, resulting in a 35% reduction in handling times for international inquiries. Their organized project management and responsiveness have been highlighted as key strengths, making collaboration seamless. This positive impact on client satisfaction and operational efficiency positions EverHelp as a strong candidate for businesses seeking to improve their service delivery in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Logistics Company (5.0/5, Sep 11, 2025): EverHelp provided customer support services for a logistics company. The team handled all of the client's English-language customer service through phone and live chat.  [Read Full Review](https://clutch.co/go-to-review/everhelp/405055) ##### Hospitality & leisure Experience EverHelp has demonstrated significant expertise in the Hospitality & Leisure industry by enhancing guest communication for a boutique hotel chain across Southern Europe. Clients have praised their rapid response times, professionalism, and ability to maintain brand tone, leading to improved guest satisfaction and increased repeat bookings. Their organized project management and clear communication further solidify their value. Overall, EverHelp is well-suited for businesses seeking reliable support to elevate guest experiences. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Hotel (5.0/5, Sep 11, 2025): EverHelp provides customer support for a hotel. The team manages email and live chat support for the client's guests, particularly during evenings and weekends, handling tasks like booking confirmations. [Read Full Review](https://clutch.co/go-to-review/everhelp/405174) ##### Information technology Experience EverHelp has consistently demonstrated expertise in enhancing customer support for IT companies, fostering operational efficiency and scalability. Clients praised their proactive approach to identifying support issues and suggesting improvements, resulting in significant reductions in ticket backlogs and increased customer satisfaction metrics. Their ability to quickly adapt to changing needs and maintain clear communication has solidified their reputation as a reliable partner in the IT industry. Overall sentiment is highly positive, indicating a strong alignment with client values and objectives. - 9 reviews for information technology industry - 9 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Global Tech Company (5.0/5, Oct 9, 2023): EverHelp provides call center services for a global tech company. The team is responsible for on-demand support, creating support flows, developing an analytics infrastructure, and continuous recruitment. [Read Full Review](https://clutch.co/go-to-review/everhelp/239143) - Call Center Services for Q&A Marketplace (5.0/5, Oct 10, 2023): EverHelp provided call center services for a Q&A marketplace. Their team handled over 150 incoming calls. [Read Full Review](https://clutch.co/go-to-review/everhelp/239457) - Customer Service Outsourcing for IT Company (5.0/5, Oct 10, 2023): An IT company has hired EverHelp for customer service outsourcing. The team helps the client with customer communication,0 answering their requests in app stores, emails, and chats. [Read Full Review](https://clutch.co/go-to-review/everhelp/239462) - Customer Service Outsourcing for Data & Comms Solution Co (5.0/5, May 23, 2024): EverHelp provided customer support for a data and communication solution company. Their work included handling user inquiries, resolving issues, suggesting product improvements, and reporting. [Read Full Review](https://clutch.co/go-to-review/everhelp/290435) - Customer Service Outsourcing for IT Company (5.0/5, Jun 17, 2024): To reduce their support ticket backlog, an IT firm hired EverHelp for their customer support services. The team assists with technical support operations and comprehensive presales consultations. [Read Full Review](https://clutch.co/go-to-review/everhelp/295107) - Customer Service Outsourcing for IT Company (5.0/5, Oct 1, 2024): EverHelp provided customer support services for an IT company. The team monitored customer feedback and reviews in real-time to enhance customer satisfaction and the client's reputation. [Read Full Review](https://clutch.co/go-to-review/everhelp/318943) - Customer Support, Sales & Back-Office for CX Services Co (5.0/5, May 13, 2025): EverHelp provided customer support, back-office, and sales outreach services for an outsourced CX services company. The team was responsible for 24/7 chat and email support, data entry, and sales outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/373947) - Customer Service Outsourcing for AI SaaS Company (5.0/5, Feb 10, 2026): EverHelp provides customer support for an AI SaaS company. Their team trains on the client's booking flows, cancellation policies, and customer communication standards, and they handle inquiries. [Read Full Review](https://clutch.co/go-to-review/everhelp/435284) - Customer Support Outsourcing for IT Company (5.0/5, Jun 3, 2026): EverHelp provided customer support outsourcing for an IT company. The team managed email and live chat support channels, handling inquiries related to account setup, subscription management, and more. [Read Full Review](https://clutch.co/go-to-review/everhelp/461650) #### 4.9 out of 5.0 rating for cost What Clients Have Said EverHelp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently highlighted that the pricing aligns well with their budgets while providing high-quality support services. For instance, one CEO noted that EverHelp's pricing fit their budget and offered good value for the cost. Additionally, several reviews emphasized the significant improvements in customer satisfaction and operational efficiency achieved through EverHelp's services, reinforcing the sentiment that clients received excellent value relative to the costs incurred. [Read All Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) - $10,000 to $49,000 (13 reviews) - Less than $10,000 (5 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [Callbox](https://clutch.co/profile/callbox) #### 4.6 out of 5 star rating (119 reviews) - 1,000 - 9,999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 60% Sales Outsourcing #### Company description Callbox is a Business Process Outsourcing (BPO) company specializing in comprehensive B2B lead generation and sales support services, including remote back office solutions. Reviews highlight their robust multi-channel outreach and account-based marketing strategies, with over 90% of feedback praising their efficiency and global market expertise. A potential area for growth is increased transparency in case studies and flexible pricing options. [Visit Website](https://www.callboxinc.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### Team players Clients have consistently praised Callbox for their collaborative approach, describing them as integral team players. One client noted that Callbox feels like an extension of their own team, demonstrating a genuine commitment to shared business objectives. Another highlighted the 'total team approach' and open dialogue that led to steady increases in campaign results. Overall, the sentiment reflects strong alignment and effective communication between teams, contributing to successful project outcomes. - Lead Generation for SaaS Company (4.0/5, Sep 15, 2021): If there are any unclear points, Callbox does not hesitate to ask me questions. I think they are working according to our strategy. We are meeting on a weekly basis and monitoring the progress together. [Read Full Review](https://clutch.co/go-to-review/callbox/133523) - Lead Generation for Telecommunications Company (4.0/5, Sep 15, 2021): The working relationship and process is very good. There is strong alignment in our objectives, methodologies, and workflows. Callbox feels like an extension of our own team. We observe a genuine commitment to meeting business objectives and achieving operational excellence not just within their own team but with our extended team in Marketing and Sales. [Read Full Review](https://clutch.co/go-to-review/callbox/133186) - Outbound Sales & Marketing for SaaS Based Company (4.5/5, Apr 6, 2021): The workflow has been excellent. Callbox is responsive and acts as though they are an extended part of our company which is exactly the model we convey in our business to our clients. The integration into our CRM was seamless as Callbox was able to adapt to our lead qualification process. [Read Full Review](https://clutch.co/go-to-review/callbox/117504) - Lead Generation Campaign for IT Outsourcing Company (5.0/5, Feb 9, 2021): Outstanding! This is a major strength of Callbox. There has been a total team approach to the success of the project. Open dialogue yielding minor tweaks has shown steady increases in the results. [Read Full Review](https://clutch.co/go-to-review/callbox/62564) #### 1 review mentions Data Entry & Processing Data Entry & Processing Experience Callbox has received predominantly positive feedback for its Data Entry & Processing services, with clients highlighting its effective lead generation and data verification capabilities. Approximately 85% of reviews express satisfaction with their responsiveness and the quality of leads generated. Clients appreciate the integration of human expertise and AI technology, which enhances customer engagement and conversion rates. However, some reviewers suggest a need for improved transparency in case studies. Overall, Callbox demonstrates strong project management and adaptability. - 0 of 1 Data Entry & Processing reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/callbox#review-338874) #### 1 review mentions Back Office Outsourcing Lead Gen & Appointment-Setting for Security Solutions Co 4.5/5 — Callbox provided lead generation, sales support, and appointment-setting services for a security solutions company. The goal was to increase the client's sales pipeline and B2B and B2C connections. - 0 of 1 Back Office Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/callbox/338874) #### Completed projects in 17 countries - Australia (5 projects) - Belgium (1 projects) - Canada (5 projects) - France (1 projects) - Germany (1 projects) - Hong Kong (2 projects) - India (1 projects) - Iraq (1 projects) - Israel (1 projects) - Japan (4 projects) - Malaysia (1 projects) - New Zealand (2 projects) - Singapore (19 projects) - Vietnam (1 projects) - Thailand (1 projects) - United States (64 projects) - England (1 projects) This provider is fluent in 6 languages: - Mandarin - English - Spanish - Portuguese - Vietnamese - Cantonese [View Reviews](https://clutch.co/profile/callbox?verified=true#reviews) --- ### [Pontica Solutions](https://clutch.co/profile/pontica-solutions) #### 4.7 out of 5 star rating (3 reviews) - < $25 average hourly rate - 250 - 999 employees - Sofia, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 5% AI Consulting - 30% Back Office Outsourcing - 40% Customer Service Outsourcing - 5% Generative AI - 20% IT Staff Augmentation #### Company description Pontica Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. They provided efficient customer support for a transportation company, with 100% of feedback highlighting their flexibility, responsiveness, and ability to deliver on time. Their work led to reduced call wait times and enhanced customer satisfaction. [Visit Website](https://ponticasolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### High-quality work Pontica Solutions has garnered high praise for delivering exceptional quality work, particularly in managing customer service operations for Stuart, a leading delivery platform. Clients noted their impressive operational effectiveness and flexibility, which contributed to increased customer and courier satisfaction rates, rising from 62% to 69% and 75% to 81%, respectively. Their ability to adapt to client needs and achieve substantial cost reductions further underscores their high-quality service delivery. #### Experience in 3 industries Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services. [Read All Reviews](https://clutch.co/profile/pontica-solutions?verified=true#reviews) ##### Transportation Experience Pontica Solutions demonstrates strong expertise in the Transportation industry, particularly in call center operations for airport transfer services. Clients commend their efficient handling of customer inquiries, effective communication, and adherence to service levels, which significantly improved customer satisfaction during peak periods. The company's proactive project management and flexibility in adapting to client needs further solidify their reputation as a reliable partner. Overall, feedback suggests they are well-suited for businesses seeking enhanced customer support solutions in the Transportation sector. - 1 review for transportation industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Transportation Company (5.0/5, Apr 7, 2025): Pontica Solutions provided call center services for an transportation company. The team handled customer inquiries via phone and email, managed bookings, resolved issues, and offered performance reporting. [Read Full Review](https://clutch.co/go-to-review/pontica-solutions/365255) ##### Financial services Experience Pontica Solutions has demonstrated notable expertise in the Financial services sector, particularly through their work with Qonto. Clients praise their ability to quickly source profiles and enhance customer management, leading to significant increases in customer satisfaction ratings. Their strong account management and alignment with client needs are highlighted as key strengths, making them a valuable partner for businesses seeking to improve customer retention and onboarding processes in the Financial services industry. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Financial Services Company (5.0/5, Mar 31, 2025): Pontica Solutions provides customer service outsourcing for a financial services company. The team is responsible for onboarding, project management, training end customers, and processing end customer tickets. [Read Full Review](https://clutch.co/go-to-review/pontica-solutions/363867) ##### Logistics & Supply Chain Experience Pontica Solutions has demonstrated significant expertise in the Logistics & Supply Chain industry by effectively managing customer service operations for Stuart, a last mile delivery platform. Their operational effectiveness and flexibility have led to a 400% growth during the pandemic and a noticeable increase in customer and courier satisfaction. The decision to outsource operations has resulted in a 30% reduction in costs. Pontica's ability to align with client goals and adapt to changing needs marks them as a strong contender for businesses seeking reliable logistics solutions. - 1 review for logistics & supply chain industry - $1,000,000 – $9,999,999 avg. project cost - Customer Service Operations for Logistics Company (4.0/5, Apr 1, 2022): Pontica Solutions JS has been managing a logistics company's customer service operations, focusing on client and driver support.  The team also monitors millions of orders per month to ensure timely deliveries.  [Read Full Review](https://clutch.co/go-to-review/pontica-solutions/14810) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Pontica Solutions' competitive pricing and excellent value for money. For instance, a transportation company noted that Pontica's pricing fit their budget and provided good value relative to cost. Similarly, a Department Head at Qonto emphasized the company's strong alignment with their needs and great cultural fit, attributing this to the good value for cost. Overall, sentiment regarding pricing is positive, with clients appreciating the balance between cost and quality of service. [Read All Reviews](https://clutch.co/profile/pontica-solutions?verified=true#reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 2 countries - France (2 projects) - Switzerland (1 projects) This provider is fluent in 5 languages: - English - French - German - Italian - Bulgarian [View Reviews](https://clutch.co/profile/pontica-solutions?verified=true#reviews) --- ### [Enshored](https://clutch.co/profile/enshored) #### 4.8 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 30% Content Moderation Services - 30% Customer Service Outsourcing - 5% Data Annotation Services - 5% PEO/Employee Leasing - 5% Sales Outsourcing - 5% Social Media Marketing #### Company description Enshored is a business process outsourcing (BPO) company offering comprehensive back office services, including remote office support, administrative outsourcing, and customer service solutions. Approximately 90% of reviewers commend their seamless integration, proactive communication, and ability to adapt to client needs, highlighting Enshored’s capacity to enhance productivity and maintain high customer satisfaction. Their professionalism and commitment to quality make them a trusted partner in various industries. [Visit Website](https://www.enshored.com/lets-talk/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### Great team Clients consistently commend Enshored for their exceptional team dynamics and management. One client highlighted the company's ability to quickly onboard support agents, noting their accommodating nature and effective training methods. The longevity of the staff and low turnover rates were also praised, indicating a positive work environment. Another client emphasized the proactive approach of the team in suggesting improvements and maintaining constant communication, which has significantly enhanced customer satisfaction and operational efficiency. - Customer & Sales Support Outsourcing for Consumer Electronics Company (4.5/5, Oct 28, 2019): I think their longevity is amazing. At Enshored, they treat their employees well. They recently had a big Halloween party, everyone was dressed up and having fun, and they had performance awards. It’s clear people want to work with Enshored, which makes life easier for me. [Read Full Review](https://clutch.co/go-to-review/enshored/74021) #### Experience in 9 industries Enshored has garnered positive feedback across various industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality & Leisure, Advertising & Marketing, Financial Services, and Education. Clients highlight Enshored's expertise in customer support, data management, and operational efficiency. Overall sentiment is favorable, emphasizing Enshored's flexibility, quality of service, and ability to integrate with existing teams, making them a strong candidate for companies seeking BPO solutions in diverse sectors. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) ##### Business services Experience Enshored has received positive feedback from clients in the Business Services industry, highlighting their expertise in handling diverse tasks effectively. Notably, a client praised their rapid execution and high-quality deliverables, which facilitated innovation within their core team. Enshored's adaptability to feedback and willingness to take on new challenges further enhance their strengths. The seamless communication and strategic project management contribute to a productive workflow, making Enshored a strong fit for businesses seeking reliable support in research and marketing content creation. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Marketing & Company Research for Technology Research Company (5.0/5, Nov 4, 2019): Enshored performed market research services for a technology research company. The team created marketing and research content on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/enshored/78289) ##### Arts, entertainment & music Experience Enshored has demonstrated considerable expertise in the Arts, entertainment, and music industry by providing effective BPO services, particularly in customer support for Skybound Entertainment. Their ability to seamlessly integrate with client operations, manage ticketing systems, and support product launches has strengthened client relationships and enhanced customer satisfaction. Clients appreciate Enshored's adaptability and commitment to aligning with brand values, making them a reliable partner for organizations seeking to enhance audience engagement and operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO & Email Support Services for Multi-Content Platform (5.0/5, Feb 5, 2025): Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/349313) ##### Supply Chain, Logistics, and Transport Experience Enshored has demonstrated strong expertise in the Supply Chain, Logistics, and Transport industry, particularly in providing back office support to international freight forwarders. Clients have reported increased productivity and improved workflows due to tailored solutions. Positive feedback highlights Enshored's responsiveness and ability to meet specific operational needs effectively. Overall, their capacity to alleviate hiring burdens and enhance operational efficiency positions them as a valuable partner for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Freight Forwarding Company (5.0/5, Oct 25, 2023): An internal freight forwarding company has hired Enshored to lessen the hiring burden. The team has developed a back-office support system to streamline operations ad work on data entry. [Read Full Review](https://clutch.co/go-to-review/enshored/244129) ##### Information technology Experience Enshored has demonstrated significant expertise in the Information Technology industry by effectively managing back office administration and customer service tasks. Clients highlight their proactive approach, independence, and ability to meet service level agreements consistently. The company's strong performance and ownership in project delivery have garnered positive sentiment, making them a valuable partner for businesses seeking reliable outsourcing solutions in tech-driven environments. - 1 review for information technology industry - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Rental Property Management Co (4.5/5, Oct 25, 2023): Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and email support. [Read Full Review](https://clutch.co/go-to-review/enshored/243904) ##### Advertising & marketing Experience Enshored has proven to be a valuable partner for marketing companies, offering expertise in demand generation, market research, and digital asset creation. Clients commend their strong project management and flexibility, leading to significant cost savings and improved service affordability. The company's ability to scale support as needed is highlighted as a key strength, although clearer communication about their service offerings is suggested for improvement. Overall, Enshored is well-positioned to assist businesses in the Advertising & marketing industry. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - BPO for Marketing Company (5.0/5, Sep 5, 2023): Enshored helps a marketing company execute different activities to streamline their processes. The team’s support includes market and targeting research, SEO work, and asset creation for marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/230357) ##### Software Experience Enshored has received positive feedback in the Software industry for its customer service support capabilities, particularly for SaaS companies seeking 24/7 assistance. Clients commend the team for their patience and effective communication, enhancing customer satisfaction. Their adaptability and commitment to uninterrupted service during challenges have been highlighted as key strengths. Overall, Enshored is viewed as a reliable partner that supports software upgrades and is eager to expand its service offerings, making them a strong fit for businesses in need of dedicated support. - 1 review for software industry - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for SaaS Startup (4.5/5, Nov 8, 2022): Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated. [Read Full Review](https://clutch.co/go-to-review/enshored/165913) ##### Financial services Experience Enshored demonstrates significant expertise in the Financial services industry, particularly in automating backend processes and enriching client data. One fintech client reported substantial savings of approximately $2 million compared to internal hires, with Enshored supporting 20% of their deal flow. The sentiment is overwhelmingly positive, highlighting Enshored’s strong communication, commitment to quality, and consistent project management. Their proactive approach and ability to handle complex tasks make them a valuable partner for businesses seeking to enhance operational efficiency. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Task Automation & Data Gathering for Fintech Company (5.0/5, Nov 19, 2021): Enshored provides task automation services and data scraping services for a fintech company. Their work involves 12–15 ongoing projects and several one-off projects, which include backend automation tasks. [Read Full Review](https://clutch.co/go-to-review/enshored/69659) ##### Education Experience Enshored demonstrates strong expertise in the Education industry, particularly in video editing for training purposes. Clients appreciate their reliable and efficient service, noting significant time savings and impressive video quality. The feedback highlights their dependable communication and project management skills, with clients experiencing minimal setbacks. Overall, Enshored is well-regarded for its ability to enhance operational efficiency, making it a compelling choice for businesses seeking support in educational video production. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Video Processing & Editing for HR & Sales Training Company (5.0/5, Mar 24, 2021): An HR and sales enablement training service hired Enshored to process their videos in a scalable way. The team receives raw video and edits out dead air. They also add intros and outros before uploading them. [Read Full Review](https://clutch.co/go-to-review/enshored/105616) ##### Hospitality & leisure Experience Enshored has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in enhancing customer service and operational efficiency. Clients appreciate their flexibility, responsiveness, and effective project management, which have led to improved customer satisfaction rates. The company's ability to train skilled agents and adapt to client needs showcases their commitment to delivering quality support. Overall, Enshored's proven track record and positive client feedback position them as a valuable partner for businesses in the Hospitality & Leisure sector. - 2 reviews for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staff Augmentation for Travel Management Platform (4.0/5, Feb 11, 2020): Enshored augments customer support resources to address technical and travel inquiries for a corporate travel management platform.   [Read Full Review](https://clutch.co/go-to-review/enshored/137220) - Web & UI/UX Design for RV Sites Marketplace (5.0/5, Oct 20, 2023): Enshored provides web and UI/UX design for an RV sites marketplace. With the client's guidance, the team has placed camping spots on a map and added amenities. They've also completed profiles on the system. [Read Full Review](https://clutch.co/go-to-review/enshored/242843) ##### Consumer Products Experience Enshored demonstrates strong expertise in customer support for the Consumer Products sector, particularly in consumer electronics. Clients commend the company's ability to scale support teams rapidly while maintaining high-quality service. Their effective management fosters low employee turnover, contributing to improved customer satisfaction ratings and response times. Overall, Enshored's commitment to employee well-being and proactive project management enhances their value as a partner, making them a suitable choice for businesses in the Consumer Products industry. - 1 review for consumer products industry - Unknown avg. project cost - Customer & Sales Support Outsourcing for Consumer Electronics Company (4.5/5, Oct 28, 2019): Enshored provides customer service, sales, and, and technical support for a consumer electronics company on an ongoing basis.  [Read Full Review](https://clutch.co/go-to-review/enshored/74021) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently report that Enshored provides excellent value for money, with many highlighting their competitive pricing relative to internal hiring costs. For instance, a customer noted significant savings, estimating that Enshored's services saved them around $2 million compared to hiring internally. Another client emphasized that Enshored's pricing fit their budget while delivering high-quality results. Overall, the sentiment is overwhelmingly positive regarding the cost-effectiveness and value offered by Enshored. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $200,000 to $999,999 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - United States (9 projects) - Scotland (2 projects) This provider is available in 4 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Pacific Standard Time (PST) - Singapore Standard Time (SGT) This provider is fluent in 14 languages: - English - Spanish - Arabic - Portuguese - Japanese - Korean - French - Thai - Italian - German - Mandarin - Russian - Finnish - Filipino [View Reviews](https://clutch.co/profile/enshored?verified=true#reviews) --- ### [Mercatus](https://clutch.co/profile/mercatus) #### 4.8 out of 5 star rating (23 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sofia, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 50% Customer Service Outsourcing - 20% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Mercatus is a lead generation and outreach campaign specialist, offering services across B2B sectors, including e-commerce and digital product markets. Feedback reveals a consistent ability to generate qualified leads and meetings, with a reported meeting acceptance rate of 89%. Approximately 70% of reviews highlight their effective communication and project management, while a notable 30% mention areas for improvement in campaign targeting. Overall, client satisfaction is high, with no significant negative reviews reported. [Visit Website](https://mercatusoutsourcing.com/) #### Reviewed 1 time in the past 6 months Recent feedback for Mercatus indicates a high level of client satisfaction, particularly regarding their B2B lead generation services. A client from Yespo noted that Mercatus successfully booked nine qualified meetings in just four weeks, achieving an impressive 89% acceptance rate. Clients appreciated the team's friendly professionalism and effective communication. Overall, the sentiment is overwhelmingly positive, with no suggested areas for improvement, highlighting Mercatus's strong performance and reliability in delivering tailored outreach solutions. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/mercatus?sort_by=date_desc&verified=true#reviews) #### 4.5 out of 5.0 rating for cost What Clients Have Said The reviews indicate a generally positive sentiment regarding Mercatus's cost and value for money. Clients highlighted that their pricing fit within budgets and perceived good value, with one stating, "good value for cost" and another noting, "the investment was repaid for less than a year." While some suggested potential for lower prices, overall feedback reflects satisfaction with the return on investment through lead generation and successful outreach, affirming Mercatus as a cost-effective partner. [Read All Reviews](https://clutch.co/profile/mercatus?verified=true#reviews) - Less than $10,000 (11 reviews) - $10,000 to $49,000 (5 reviews) - $50,000 to $199,999 (2 reviews) #### Very responsive Mercatus is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 5 countries - Bulgaria (17 projects) - Estonia (1 projects) - Poland (1 projects) - Romania (2 projects) - Spain (1 projects) This provider is available in 6 time zones: - Greenwich Mean Time (GMT) - Arabia Standard Time (AST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) This provider is fluent in 24 languages: - English - Spanish - Arabic - Russian - Portuguese - German - French - Turkish - Italian - Polish - Ukrainian - Romanian - Thai - Dutch - Czech - Serbian - Bulgarian - Estonian - Slovakian - Slovenian - Croatian - Finnish - Swedish - Norwegian [View Reviews](https://clutch.co/profile/mercatus?verified=true#reviews) --- ### [Sharkhelpers](https://clutch.co/profile/sharkhelpers) #### 4.9 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Armenia, Colombia #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Customer Service Outsourcing - 10% HR Outsourcing - 20% Recruiting - 10% Recruitment Process Outsourcing - 10% IT Staff Augmentation - 20% Staffing #### Company description Sharkhelpers is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. They received overwhelmingly positive feedback, with all reviewers highlighting their personalized approach, strong project management, and ability to build high-performing teams. Impressively, 100% of reviewers praised their communication and problem-solving skills, contributing significantly to client satisfaction and successful project outcomes. [Visit Website](https://sharkhelpers.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### Experience in 4 industries Sharkhelpers has garnered positive feedback across various industries including Information Technology, Supply Chain, and Advertising & Marketing. In IT, clients praised their efficient recruitment processes and strong project management, leading to successful team expansions. In Supply Chain, they delivered effective sales and marketing support, enhancing client outreach. In Advertising & Marketing, companies noted their ability to source top-quality talent, greatly improving operational efficiency. Overall, Sharkhelpers is noted for their responsiveness, attention to detail, and alignment with client values, making them a strong fit for tech, logistics, and marketing projects. [Read All Reviews](https://clutch.co/profile/sharkhelpers?verified=true#reviews) ##### Information technology Experience Sharkhelpers has received positive feedback from clients in the Information Technology sector, highlighting their expertise in recruitment, particularly for tech roles. Clients commend their personalized approach, effective communication, and strong project management, which have led to successful outcomes, such as rapid hiring and long-term retention of talent. The company's ability to align with client culture and needs is frequently noted, making them a valuable partner for businesses seeking to enhance their recruitment capabilities in the tech industry. - 2 reviews for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Web Development Agency (4.0/5, May 20, 2024): Sharkhelpers offers recruiting services for a web development agency. The team sources candidates for interviews according to job descriptions and has recruited an operations manager and a frontend developer. [Read Full Review](https://clutch.co/go-to-review/sharkhelpers/289789) - Staffing Services for AI-Assisted Matching Platform (5.0/5, Jun 3, 2025): Sharkhelpers provides staffing services for an AI-assisted matching platform. The team has sourced, screened, and onboarded remote recruiters to support the client's internal hiring needs. [Read Full Review](https://clutch.co/go-to-review/sharkhelpers/379220) ##### Supply Chain, Logistics, and Transport Experience Sharkhelpers has received positive feedback for its expertise in client outreach and sales development within the Supply Chain, Logistics, and Transport industry. Clients appreciate their responsiveness, attention to detail, and ability to integrate skilled professionals effectively. The company's strong culture fit and competitive pricing further enhance their appeal. Overall, client sentiment indicates that Sharkhelpers is a valuable partner for businesses seeking to improve their sales operations and marketing efforts. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Asset-Based Transportation Company (5.0/5, Mar 11, 2025): Sharkhelpers provided recruitment services for an asset-based transportation company. The team assisted the client in hiring remote sales and marketing team members to boost their client outreach. [Read Full Review](https://clutch.co/go-to-review/sharkhelpers/358545) ##### Advertising & marketing Experience Sharkhelpers has received positive feedback from clients within the Advertising & marketing industry, particularly for their expertise in recruitment and talent acquisition. Clients praised their ability to source high-quality candidates and their responsive customer service. The overall sentiment reflects satisfaction with the seamless communication and effective solutions provided, leading to improved productivity and team integration. Their commitment to understanding client needs and delivering on expectations positions them as a strong partner for businesses seeking reliable support in marketing operations. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Amazon Marketing Agency (5.0/5, Apr 6, 2022): Sharkhelpers staffed an Amazon marketing agency's team. They provided their own resources to fill SEO, copywriting, and account management roles on a remote arrangement. [Read Full Review](https://clutch.co/go-to-review/sharkhelpers/15352) - Recruitment Services for Web3 E-Commerce Agency (5.0/5, May 24, 2022): A Web3 e-commerce agency hired Sharkhelpers to find potential project coordinators, sales coordinators, and development support. The team screens candidates for technical qualifications and communication skills. [Read Full Review](https://clutch.co/go-to-review/sharkhelpers/20230) - Automation Specialist Recruiting for Digital Marketing Co (5.0/5, Jul 31, 2024): Sharkhelpers has been hired by a digital marketing company to recruit an automation specialist. The team is tasked with sourcing a qualified candidate who can start promptly and provide an automation plan. [Read Full Review](https://clutch.co/go-to-review/sharkhelpers/304388) ##### Business services Experience Sharkhelpers has received positive feedback for their expertise in providing HR services and administrative support within the Business services industry. Clients commend their ability to select suitable candidates, resulting in a 100% success rate with placements. Their strong communication, responsiveness, and dedication to employee well-being enhance collaboration. Overall, Sharkhelpers demonstrates a commitment to delivering tailored solutions, making them a viable partner for organizations seeking reliable administrative assistance and HR support. - 1 review for business services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - HR Services for E-Commerce Agency (5.0/5, Jun 1, 2022): An e-commerce agency hired Sharkhelpers to provide HR services. They source candidates according to the client's needs and filter them to come with the best prospects, and provide training afterward if needed. [Read Full Review](https://clutch.co/go-to-review/sharkhelpers/21214) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently perceive Sharkhelpers as offering excellent value for money, with feedback highlighting their competitive pricing and effective solutions. One client noted, "good value for cost," while another emphasized their "pricing fit our budget." The overall sentiment reflects satisfaction with the quality of candidates provided and the seamless integration of services, suggesting that Sharkhelpers delivers significant value relative to their costs. [Read All Reviews](https://clutch.co/profile/sharkhelpers?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Very responsive Sharkhelpers is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Canada (1 projects) - Spain (1 projects) - United States (4 projects) This provider is available in 4 time zones: - Colombia Time (COT) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/sharkhelpers?verified=true#reviews) --- ### [six eleven global services](https://clutch.co/profile/six-eleven-global-services) #### 4.8 out of 5 star rating (10 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 30% Customer Service Outsourcing #### Company description Six Eleven Global Services is a Business Process Outsourcing (BPO) provider specializing in Administrative Support Services and Remote Back Office Solutions. The company is praised for its high-quality service, professional management, and effective communication. With an impressive project accuracy of over 95%, and responsiveness ensuring one-hour ticket responses, 100% of reviewers highlight their outstanding service delivery and alignment with client needs. [Visit Website](https://www.sixelevencenter.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-data-entry) #### 1 review mentions Data Entry & Processing Data Entry & Processing Experience Overall feedback for Six Eleven Global Services in Data Entry & Processing is highly positive, with a 95-99% accuracy rate noted in several reviews. Clients commend their professional management, effective communication, and timely responses, highlighting the company's ability to meet project requirements efficiently. Notably, 100% of reviewers expressed satisfaction with the quality of service, and no areas for improvement were identified. This suggests a strong alignment with client expectations and project goals within the data entry domain. - 1 of 1 Data Entry & Processing reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/six-eleven-global-services#review-197030) #### 2 reviews mention Back Office Outsourcing BPO Services for Logistics & Supply Chain Company 5.0/5 — six eleven global services provides BPO services for a logistics and supply chain company. The team is tasked with acquiring the project requirements, employing appropriate agents, and training them. - 2 of 2 Back Office Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/197030) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs. [Read All Reviews](https://clutch.co/profile/six-eleven-global-services?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 3 countries - Canada (1 projects) - Malaysia (1 projects) - United States (6 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/six-eleven-global-services?verified=true#reviews) --- ### [EchoGlobal](https://clutch.co/profile/echoglobal) #### 4.8 out of 5 star rating (14 reviews) - $10,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - L'viv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% Back Office Outsourcing - 10% Employer of Record (EOR) Services - 10% PEO/Employee Leasing - 15% Recruiting - 20% IT Staff Augmentation - 15% Staffing - 10% Web Development #### Company description EchoGlobal is a recruitment and staffing firm that specializes in providing full-stack developers, DevOps engineers, and other technical staff to meet diverse client needs. Across their reviews, EchoGlobal consistently receives positive feedback for their professionalism, timely delivery, and ability to align with company values. Approximately 100% of clients reported satisfaction with their services, noting their impressive problem-solving approach and effective communication skills. [Visit Website](https://echoglobal.tech/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Personable Clients consistently praise EchoGlobal for their personable and friendly approach, emphasizing the ease of collaboration. One client highlighted the company's 'small' approach positively, noting that the owner made an effort to meet in person. They are recognized for their reliability and commitment to delivering on promises, contributing to an overall sentiment of satisfaction and trust in their services. - Feature Dev for Travel Guide Platform (4.5/5, Apr 19, 2018): They are very personable, friendly, easy to work with, and have a 'small' approach—in a positive sense. The owner even came to London to meet with us. Nothing is promised, then not delivered; they're reliable. [Read Full Review](https://clutch.co/go-to-review/echoglobal/70406) #### Experience in 6 industries EchoGlobal has demonstrated expertise across various industries including Information Technology, Gaming, Consulting, and Financial Services. Clients praise their effective recruitment capabilities, particularly in providing skilled developers quickly, resulting in successful project outcomes. Overall sentiment reflects a strong appreciation for their professionalism, timely delivery, and ability to integrate seamlessly with client teams. Organizations in need of IT staffing, software development, or consulting services may find EchoGlobal to be a suitable partner. [Read All Reviews](https://clutch.co/profile/echoglobal?verified=true#reviews) ##### IT Services Experience EchoUA has demonstrated strong expertise in IT services, particularly in PHP development and team augmentation for e-commerce projects. Clients appreciate their adaptability, effective communication, and capacity to quickly recruit skilled professionals. The ongoing collaboration has led to technological advancements and improved software features. Overall, EchoUA is well-regarded for its technical proficiency and client-centric approach, making them a suitable partner for businesses seeking reliable IT services. - 1 review for it services industry - $50,000 – $199,999 avg. project cost - Augmented PHP Developers for Ticketing Company (4.5/5, Jul 31, 2017): EchoUA provides staff augmentation for an e-commerce shop’s IT department. They build ticketing systems using a Symphony framework and support the DevOps function. The team has grown from nine to 17 members. [Read Full Review](https://clutch.co/go-to-review/echoglobal/125327) ##### Gaming Experience EchoGlobal has received positive feedback for their expertise in developing bespoke backend solutions and their proficiency in Android development within the Gaming industry. Clients commend their collaborative approach, highlighting that EchoGlobal's team integrates seamlessly with their own. Their ability to scale development environments and maintain high system usage has been noted as a significant strength. Overall, the sentiment indicates that EchoGlobal is a reliable partner for businesses seeking to innovate and enhance their gaming platforms. - 1 review for gaming industry - $50,000 – $199,999 avg. project cost - Sports Gaming Company (4.5/5, Feb 21, 2022): Echo is a sports gaming company’s software development partner. They provide backend development, DevOps, and Android development. [Read Full Review](https://clutch.co/go-to-review/echoglobal/11711) ##### Hospitality & leisure Experience EchoUA exhibits strong expertise in the Hospitality & leisure sector, particularly in enhancing digital platforms for vacation rentals. Clients appreciate their reliability, personable approach, and effective collaboration with existing teams. The ability to provide a dedicated developer at a competitive rate has resulted in improved app functionalities and user satisfaction. Overall, their commitment to client goals and successful communication makes them a valuable partner for businesses in the Hospitality & leisure industry. - 1 review for hospitality & leisure industry - $10,000 – $49,000 avg. project cost - Feature Dev for Travel Guide Platform (4.5/5, Apr 19, 2018): EchoUA supplements both internal staff and a third-party development team relative to a mobile web app. To date, they’ve completed a comprehensive Python- and Django-based app redesign and added new features. [Read Full Review](https://clutch.co/go-to-review/echoglobal/70406) ##### Telecommunications Experience EchoGlobal demonstrates significant expertise in the Telecommunications industry, particularly in providing flexible development resources for complex projects. Client feedback highlights their ability to enhance project delivery and manage concurrent tasks effectively. Their proactive approach, such as assigning dedicated project managers to navigate communication barriers, underscores their commitment to client satisfaction. Overall, EchoGlobal is viewed as a reliable partner that not only meets requirements but consistently seeks to improve collaboration and project outcomes. - 1 review for telecommunications industry - $10,000 – $49,000 avg. project cost - Augmented Python Development for Conference Company (4.0/5, Feb 14, 2017): EchoUA assigned Python and PHP developers to work with an in-house development team on a series of ongoing projects. Key features include real-time billing and user data aggregation. [Read Full Review](https://clutch.co/go-to-review/echoglobal/94174) ##### Software Experience EchoGlobal demonstrates strong expertise in providing skilled software engineers for financial services projects, receiving positive feedback for their rapid candidate sourcing and effective staffing solutions. Client reviews highlight their ability to support innovative projects with comprehensive team compositions, signaling a solid impact on project outcomes. Overall, EchoGlobal is well-suited for businesses in the Software industry seeking reliable talent to enhance project execution and deliver client-focused solutions. - 1 review for software industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Staff Augmentation for FinTech Company (5.0/5, Nov 6, 2019): Echo provided staff augmentation for a computer software company. The team provided developers for full-stack, backend, and frontend projects. [Read Full Review](https://clutch.co/go-to-review/echoglobal/80601) ##### Human Resources Experience EchoGlobal demonstrates strong expertise in the Human Resources industry, particularly in executive search and recruitment for technical positions. Clients appreciate their comprehensive approach and responsiveness, with feedback highlighting efficient project management and effective communication. Their ability to deliver qualified candidates swiftly and within budget has been pivotal in securing key placements, indicating a valuable impact for businesses seeking HR support. - 1 review for human resources industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Executive Search Consultancy (5.0/5, Oct 9, 2025): An executive search consultancy has hired EchoGlobal to recruit full stack developers and DevOps engineers for an end customer. The team has conducted market research and prequalified candidates. [Read Full Review](https://clutch.co/go-to-review/echoglobal/412228) ##### Information technology Experience EchoGlobal demonstrates robust expertise in the Information Technology sector, excelling in software development and staff augmentation. Clients highlight their responsiveness, professionalism, and effective communication, noting significant improvements in project outcomes. Their ability to adapt to client needs and deliver high-quality products is repeatedly praised. Overall, EchoGlobal is positioned as a reliable partner for organizations seeking skilled IT solutions, particularly in challenging timeframes or complex projects. - 3 reviews for information technology industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Development for Legal Software Company (5.0/5, Aug 20, 2019): Due to a lack of engineers, Echo was hired to provide software development services to a legal company that manufactures software. The team reworked the main product that compares documentation.  [Read Full Review](https://clutch.co/go-to-review/echoglobal/28077) - Staff Augmentation for IT Development Company (5.0/5, Jun 3, 2020): Echo augmented an internal staff of IT developers to create a marketing application.  [Read Full Review](https://clutch.co/go-to-review/echoglobal/103501) - Custom Software Dev for Software & IT Consulting Company (5.0/5, Jan 22, 2020): Echo creates software with a focus on the UX, implementing front-and backend development. The solution aids data gathering and study management.  [Read Full Review](https://clutch.co/go-to-review/echoglobal/122634) ##### Consulting Experience EchoGlobal has received positive feedback in the Consulting industry, highlighting their strong expertise in providing skilled developers and maintaining effective communication. Clients appreciate their ethical approach to recruitment and the high quality of candidates offered, which has fostered successful ongoing relationships. EchoGlobal's responsiveness and commitment to client needs further emphasize their strengths, making them a reliable choice for businesses seeking consulting services in web project management and recruitment. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for HR Data Consultancy (5.0/5, May 30, 2023): EchoGlobal provides frontend developers for an HR data consultancy. The developers work through end clients' web project-related tickets. [Read Full Review](https://clutch.co/go-to-review/echoglobal/204998) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight EchoGlobal's competitive pricing and strong value for money. For instance, a Director from United Consultants noted that EchoGlobal's pricing fit their budget and provided good value, leading to successful placements within budget. Similarly, an Executive Director at Low6 emphasized the cost-effectiveness of their services, which allowed for rapid team augmentation. Overall, the sentiment across reviews reflects satisfaction with the company's pricing structure and the quality of service received. [Read All Reviews](https://clutch.co/profile/echoglobal?verified=true#reviews) - $10,000 to $49,000 (6 reviews) - $50,000 to $199,999 (3 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Estonia (1 projects) - Lithuania (2 projects) - Monaco (1 projects) - United States (5 projects) - England (2 projects) This provider is fluent in 5 languages: - English - Ukrainian - Estonian - Polish - Turkish [View Reviews](https://clutch.co/profile/echoglobal?verified=true#reviews) --- ### [SummitNext](https://clutch.co/profile/summitnext) #### 4.7 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Petaling Jaya, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 20% AI Development - 10% Back Office Outsourcing - 15% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description SummitNext is a recruitment and staffing agency known for its proficiency in finding niche talent and managing employee services. The company has garnered a high level of satisfaction, with reviews highlighting their timely delivery, quality candidate sourcing, and adaptability to client needs. Approximately 80% of reviewers praised SummitNext for their responsiveness and professionalism. No significant areas for improvement were frequently noted. [Visit Website](https://summitnext.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=my-bpo) #### High-quality work Clients have consistently praised SummitNext for their high-quality work, emphasizing their professionalism and commitment. Notable feedback includes the delivery of well-qualified candidates who fit organizational culture, timely project execution, and proactive communication. One client highlighted the company's adaptability to evolving staffing needs and their dedication to compliance and ethical standards, further enhancing the partnership's value. Overall, the sentiment reflects strong satisfaction with the quality and effectiveness of SummitNext's services. - Social Media Management for Sales Technology Company (5.0/5, Mar 8, 2023): They were always on top of the project throughout the entire process, very proactive with a 'can-do' attitude. SummitNext's culture and willingness to strive for the best for the client were most impressive. There was nothing they needed to improve on in terms of quality and service. [Read Full Review](https://clutch.co/go-to-review/summitnext/185486) - Employee Mgmt & Recruitment Services for FinTech Company (5.0/5, Sep 24, 2023): SummitNext consistently provided high-quality candidates who were well-qualified and aligned with our organizational culture, positively impacting our team's performance. SummitNext offered competitive pricing while maintaining the quality of candidate placements, aligning well with our budgetary constraints. Our partnership with SummitNext has consistently provided long-term value, contributing to our organization's growth and success through their recruitment and staffing services. [Read Full Review](https://clutch.co/go-to-review/summitnext/235284) #### Experience in 3 industries SummitNext has demonstrated expertise across various industries, including financial services, eCommerce, and marketing. Clients commend their agility, responsiveness, and ability to meet specific needs, particularly in recruitment and lead generation. In financial services, they excel in providing qualified candidates and effective employee management. In eCommerce, their prompt support during seasonal ramp-ups has received positive feedback. Overall, the sentiment is highly favorable, especially for companies seeking recruitment and operational support. [Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) ##### Financial services Experience SummitNext has received positive feedback from clients in the financial services sector, particularly for their expertise in recruitment and employee management. Clients noted the company's ability to deliver high-quality candidates, responsiveness, and effective communication. Their adaptability to client needs and commitment to compliance were also highlighted as significant strengths. Overall, SummitNext is seen as a reliable partner that aligns well with the operational and budgetary requirements of financial service companies. - 2 reviews for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Employee Mgmt & Recruitment Services for FinTech Company (5.0/5, Sep 24, 2023): SummitNext Technologies Sdn. Bhd. provides employee management and recruitment services for a fintech company. The team is tasked with finding talented and qualified candidates for the client. [Read Full Review](https://clutch.co/go-to-review/summitnext/235284) - Staffing Services for Financial Services Provider (4.0/5, Jun 25, 2024): A financial services provider has tapped SummitNext to find and hire Mandarin-speaking executives. These executives are expected to assist clients in getting onboarded with the company's platform. [Read Full Review](https://clutch.co/go-to-review/summitnext/296496) ##### eCommerce Experience SummitNext Technologies Sdn. Bhd. has received positive feedback from eCommerce clients, highlighting their agility and result-oriented approach. Clients appreciate their responsiveness and effective project management, noting successful outcomes during peak periods. The company's high ratings, good value for cost, and alignment with client values further reinforce their expertise in the eCommerce sector, making them a strong candidate for businesses seeking reliable support. - 1 review for ecommerce industry - $50,000 – $199,999 avg. project cost - Staff Augmentation for E-Commerce Company (4.5/5, Sep 25, 2023): SummitNext Technologies Sdn. Bhd. provided staff augmentation services for an e-commerce company. They augmented the client's team during a period of heightened demand. [Read Full Review](https://clutch.co/go-to-review/summitnext/234855) ##### Consulting Experience SummitNext Technologies Sdn. Bhd. has garnered positive feedback in the Consulting industry for their integrity, innovative solutions, and proactive project management. Clients highlighted their expertise in lead generation, community management, and social listening, noting significant improvements in client engagement and reporting accuracy. The overall sentiment reflects satisfaction with their alignment of values, timely delivery, and impressive customer service, making them a strong candidate for organizations seeking reliable consulting support. - 2 reviews for consulting industry - 2 reviews are 5 stars - Unknown avg. project cost - Social Media Management for Sales Technology Company (5.0/5, Mar 8, 2023): SummitNext Technologies Sdn. Bhd. was hired by a marketing company for their social media management services. The team was tasked with publishing listings and managing online communities on Facebook. [Read Full Review](https://clutch.co/go-to-review/summitnext/185486) - Lead Generation for Value Added Reseller (5.0/5, Mar 30, 2023): SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. [Read Full Review](https://clutch.co/go-to-review/summitnext/191082) #### 4.5 out of 5.0 rating for cost What Clients Have Said Overall, clients perceive SummitNext as offering good value for money, aligning well with their budgetary constraints. Feedback highlights competitive pricing and a strong culture fit, with one client noting, 'Pricing fits our budget' and another mentioning 'Good value for cost.' However, there are suggestions for improvement in pricing as company needs increase. The sentiment is predominantly positive, emphasizing the company's ability to deliver quality services at reasonable rates. [Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) - $50,000 to $199,999 (2 reviews) #### Very responsive SummitNext is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [First Point Communications](https://clutch.co/profile/first-point-communications) #### 4.9 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Ensenada, Mexico #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Customer Service Outsourcing - 40% Sales Outsourcing - 10% Direct Marketing #### Company description First Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines. [Visit Website](https://firstpointco.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### High-quality work Clients consistently commend First Point Communications for their high-quality work and dedication to client success. One client noted their 'impressive quality of work' and 'dedication to client's success,' while another highlighted their 'ability to generate leads' effectively. Overall, the sentiment reflects strong satisfaction with the results achieved, including a significant increase in warm leads and a collaborative working relationship, demonstrating their commitment to delivering exceptional service. - Lead Generation for Telecommunications Company (5.0/5, Feb 26, 2022): They have an impressive quality of work and dedication to client's success. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/12126) - Appointment Setting for Technology Firm (5.0/5, Feb 29, 2020): From getting a handful of warm leads for the whole month, we very quickly reached a point where we were getting 10-15 warm/hot leads a week. Made all the sales reps busy which allowed for not only more closed deals but also for faster market alignment for our product strategies. Most impressive is their ability to generate leads. They do it really well. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/26853) #### Experience in 3 industries First Point Communications has demonstrated expertise in the Telecom, Energy, Real Estate, and IT Services industries. Clients reported exceptional lead generation and appointment setting capabilities, leading to significant sales increases, particularly in Real Estate (500% growth) and IT Services (10-15 warm leads per week). The overall sentiment across industries highlights their professionalism, collaborative approach, and commitment to client success, making them a strong fit for businesses seeking effective B2B lead generation strategies. [Read All Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) ##### Software Experience First Point Communications demonstrates strong expertise in the Software industry, particularly in lead generation for B2B technology vendors. Clients commend their dedication to delivering high-quality results and their collaborative approach, which fosters effective communication and adaptability. The involvement of the owner, Muneeb Khan, enhances the personal touch and accountability in project management. Overall, feedback indicates a positive sentiment, with clients reporting satisfaction and a strong potential for success in their software-related initiatives. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Telecommunications Company (5.0/5, Feb 26, 2022): First Point Communications generates leads for a telecommunications company. The vendor mainly provides cold calling services for them. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/12126) ##### Real estate Experience First Point Communications has demonstrated expertise in the real estate sector, particularly in outbound call center services for lead qualification. A client from Royal LePage Terrequity noted a remarkable 500% increase in sales due to their effective strategies in connecting with prospects and building rapport. The professionalism and hard work of their team have been highlighted as key strengths, making them a compelling option for real estate businesses seeking to enhance their sales pipeline. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outbound Call Services for Real Estate Agency (5.0/5, Apr 6, 2020): First Point Communications provided outbound call services for a real estate agency. Additionally, the team worked to generate leads, set appointments, and built relationships with clients. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/52556) ##### IT Services Experience First Point Communications demonstrates strong expertise in lead generation for the IT Services industry, particularly in appointment setting, cold calling, and email marketing. Clients highlight their effective strategies, resulting in a significant increase in qualified leads and engagement. The collaborative approach fosters seamless communication and a strong partnership. Overall, the positive sentiment underscores their reliability and ability to deliver impactful results, positioning them as a valuable choice for businesses seeking to enhance their sales outreach. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Appointment Setting for Technology Firm (5.0/5, Feb 29, 2020): A technology firm hired First Point Communications to handle appointment setting for its customers. They also pushed three different offerings on callers, trying to spur the discovery of new leads. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/26853) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with First Point Communications' value for money, often citing significant returns on investment. One client reported a 500% increase in sales, deeming the service "definitely worth the investment." Another highlighted their competitive pricing and reliability, noting they effectively generated 10-15 warm leads weekly. Overall, feedback indicates that the company provides quality services that align well with client needs, reinforcing a positive sentiment regarding cost effectiveness. [Read All Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - Canada (1 projects) - Ireland (1 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) --- ### [HKR.TEAM (Bespoke Global Teams)](https://clutch.co/profile/hkrteam-bespoke-global-teams) #### 5 out of 5 star rating (2 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 45% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description HKR (European EOR + Global Recruiter) specializes in Business Process Outsourcing, particularly in building teams for back office services such as customer service and administrative support. The company receives high praise for its culture fit and collaborative approach, with over 90% of the feedback highlighting positive customer service experiences and increased operational efficiency. [Visit Website](https://hkr.team/) #### Openness The feedback regarding HKR.TEAM's openness is overwhelmingly positive. Clients appreciate the collaborative approach, noting that HKR treats them as partners with a strong emphasis on communication. One client highlighted the 'open and positive flow of communication' and praised the quick and straightforward responses to their needs. Although there were minor internal policy disclosures that could have been improved, overall sentiment reflects a strong alignment in company values and a commitment to transparency. - Customer Service Outsourcing for Operations Platform (5.0/5, Jun 22, 2023): HKR's team treats us as their partner and is very open and collaborative with us. There is an open and positive flow of communication between us, HKR, and their team that works with us daily. They are good about responding to our needs in a quick and straightforward manner. [Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210418) #### 1 review mentions Back Office Outsourcing Customer Service Outsourcing for Operations Platform 5.0/5 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend support.  - 1 of 1 Back Office Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210418) #### Experience in 2 industries HKR.TEAM has demonstrated strong capabilities in the retail and software industries, receiving positive feedback for their expertise in building customer service teams and extending marketing operations. Clients praised their reliability, cultural alignment, and proactive communication. In retail, they effectively enhanced customer service operations, while in software, they successfully recruited marketing staff, showcasing an ability to deliver tailored solutions that meet specific client needs. Overall, sentiments are highly favorable for both sectors. [Read All Reviews](https://clutch.co/profile/hkrteam-bespoke-global-teams?verified=true#reviews) ##### Software Experience HKR.TEAM is praised for its expertise in recruiting and scaling marketing teams, effectively extending the client’s capabilities while maintaining cultural alignment. Clients highlight their reliability, proactive communication, and timely delivery of talent as key strengths. The seamless integration into existing workflows and the elimination of recruitment headaches are notable impacts. Overall, HKR.TEAM is well-regarded in the Software industry for providing valuable staffing solutions that enhance operational efficiency and drive business growth. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Employee of Record Services for Software Company (5.0/5, Jun 20, 2023): HKR provides employee of record services to a software company. They recruit marketing staff to augment the client's team, charge them a subscription fee for each talent, and manage all HR tasks. [Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210216) ##### Retail Experience HKR TEAM has received positive feedback in the Retail industry, particularly for their effective customer service team and operational support. Clients appreciate their alignment with company values, open communication, and the ability to enhance efficiency in back-office tasks. The Director of Brand Operations noted improved customer service experiences and successful team integration. Overall, HKR TEAM demonstrates expertise and a strong work ethic, making them a suitable partner for businesses seeking operational excellence in retail. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Operations Platform (5.0/5, Jun 22, 2023): HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend support.  [Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210418) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised HKR.TEAM for offering good value for the cost of their services. One client noted their decision was influenced by HKR's competitive pricing and alignment with company values. Another highlighted the absence of recruiting costs due to a subscription model, which streamlined their hiring process. Overall, the sentiment reflects satisfaction with the balance between quality and affordability, reinforcing HKR's reputation as a reliable partner in achieving business objectives. [Read All Reviews](https://clutch.co/profile/hkrteam-bespoke-global-teams?verified=true#reviews) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency. ## Data Entry Company FAQs Looking for a data entry company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a data entry company, from pricing and services to results and red flags. ### Who are the top data entry companies in 2025? Clutch features firms offering data input across industries twice a year based on a proprietary methodology. The top data entry companies for Fall 2025 include: Unity Communications Remote CoWorker Prialto Big Outsource SupportYourApp LimTC Hugo Inc. FBSPL- Fusion Business Solutions (P) Limited Helpware CX Connext IdeasUnlimited Boldr. Pexly Simply Contact Gini Talent ### What does a data entry company do? A data entry company captures, organizes, and validates information so businesses can access clean, searchable records in real time. Teams may transcribe handwritten forms, digitize invoices, update CRMs, or enrich product catalogs. By standardizing formats and running quality-assurance checks, these firms free internal staff to focus on higher-value tasks such as analysis and strategy. ### What services do data entry providers offer? Typical offerings include: Online & offline data entry (spreadsheets, CRMs, ERPs) Data cleansing, de-duplication, and enrichment Invoice, receipt, and order-processing entry Image, PDF, and handwriting transcription Catalog and SKU management for e-commerce platforms Data mining, web scraping, and research support Some agencies bundle adjacent services like content moderation, virtual assistance, or customer support for a more comprehensive back-office solution. ### How much does it cost to hire a data entry firm? Clutch price data shows hourly rates ranging from $5–$35, depending on location, specialization, and volume. Fixed-fee projects often start around $500 for one-time database cleanup and can exceed $25,000 for ongoing, high-volume programs. Offshoring to regions with lower labor costs can reduce expenses, but confirm that time-zone overlap and language proficiency meet your requirements. ### How do I choose the right data entry provider? You can start by defining scope and accuracy targets (e.g., 99.5% error-free) when choosing the right data entry provider. Then: Short-list firms with proven experience in your industry or data type. Read Clutch reviews to verify reliability, turnaround times, and communication style. Request a pilot project or sample test to measure speed and quality. Compare data-security standards (ISO, SOC 2, GDPR) and NDAs. Balancing cost with accuracy and compliance usually yields the best long-term value. ### What are red flags to watch for in a data entry company? Be careful of data entry companies that showcase any of these red flags: Guaranteed “100% accuracy” without QA details Vague or missing data-security protocols Limited sample work or no references Slow, unclear communication during the quoting phase One-size-fits-all pricing with no scalability options If any of these appear, dig deeper or consider alternative vendors. ### What questions should I ask before hiring a data entry provider? You can use the sample questions to help with your hiring process: What is your average accuracy rate, and how is it measured? Which tools or platforms will you use for my project? How do you secure sensitive data in transit and at rest? Can you provide a small pilot or trial period? How do you handle revisions or error corrections? What is your typical turnaround time for X volume? Clear answers establish expectations and reduce the risk of costly rework. ### What’s the difference between a data entry agency and a freelancer? Freelancers are ideal for small, one-off tasks requiring minimal oversight. Agencies, on the other hand, scale rapidly, provide multi-layered quality control, and often operate 24/7. If you need consistent throughput, strict SLAs, or compliance certifications, an agency is usually the safer bet. ### Which industries rely most on data entry firms? E-commerce, healthcare, finance, logistics, and market research frequently outsource data entry to manage large volumes of orders, patient records, invoices, shipment logs, and survey results. Industry-specific knowledge, such as medical coding or SKU taxonomy, can significantly reduce onboarding time and errors.