# Top BPO Companies in Connecticut Recommended BPO companies in Connecticut include Strategic Sales & Marketing, DSO Medplus, SS&C Technologies, REVA Global LLC, Statlinx, OfficePartners360, Power BDC, Gallery Locksmith Store, Central Communications Inc., ARC Quality Solutions. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top BPO Companies in Connecticut Ratings Updated: Jul 14, 2026 ### [Strategic Sales & Marketing](https://clutch.co/profile/strategic-sales-marketing) #### 4.7 out of 5 star rating (22 reviews) - $1,000+ minimum project size - $50 - $99 average hourly rate - 50 - 249 employees - Farmington, CT #### Services Provided - Allocation of Expertise by Percentage - 100% Sales Outsourcing #### Company description Strategic Sales & Marketing is a B2B lead generation and telemarketing company renowned for its expertise in outbound sales and appointment setting. With a track record of exceeding agreed-upon metrics by multiples of two or three, they have garnered overwhelmingly positive feedback from clients. Over 90% of reviewers highlight their professionalism and the quality of leads generated, emphasizing their strong data mining capabilities and customized approach to sales solutions. [Visit Website](https://www.manageyourleads.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Innovative Clients commend Strategic Sales & Marketing for their innovative telemarketing strategies, noting their unique approach to lead generation and script development. One client highlighted their 'unconventional and open to outside-the-box approaches,' which streamlined the sales process and significantly reduced the sales cycle. Additionally, the collaborative methodology established a partnership rather than a transactional relationship, enhancing overall effectiveness. The sentiment surrounding their innovation is overwhelmingly positive, reflecting a strong alignment with client needs and expectations. - Telemarketing & Lead Gen for Engineering Software and Services Firm (5.0/5, Feb 23, 2018): Their thinking is unconventional and open to outside-the-box approaches. They broke the leads down into three categories: leads who they gave directly to us, leads who were missing information or critical telescript requirement, and companies who weren’t interested. They also gave me and my other employee a connection into their database. [Read Full Review](https://clutch.co/go-to-review/strategic-sales-marketing/53568) #### Experience in 8 industries Strategic Sales & Marketing has demonstrated expertise across various industries, including Manufacturing, Healthcare, Financial Services, Business Services, Education, and Information Technology. Clients commend their ability to generate quality leads, enhance sales pipelines, and provide seamless project management. Reviews indicate a strong emphasis on collaboration, adaptability, and in-depth market understanding, particularly in manufacturing and healthcare. Overall, feedback is highly positive, with clients appreciating their effectiveness in driving successful outreach and lead conversion. [Read All Reviews](https://clutch.co/profile/strategic-sales-marketing?verified=true#reviews) ##### Healthcare Experience Strategic Sales & Marketing has received positive feedback within the Healthcare sector, highlighting their expertise in streamlining business processes and efficiently handling outbound sales calls. Clients commend their ability to generate new business and manage customer issues effectively, positioning them as a valuable partner. Overall, their strengths lie in saving time and enhancing operational efficiency, making them a strong candidate for Healthcare companies seeking reliable and impactful sales solutions. - 1 review for healthcare industry - $50,000 – $199,999 avg. project cost - Lead Generation for Life Sciences Company (4.5/5, Aug 16, 2017): [Read Full Review](https://clutch.co/go-to-review/strategic-sales-marketing/137533) ##### Financial services Experience Strategic Sales & Marketing has demonstrated strong expertise in the Financial services sector, particularly in generating leads and enabling business expansion. Clients appreciate their effective communication, adaptability, and collaborative approach, which have led to successful sales outcomes. The team's competence and extensive experience provide a solid foundation for addressing unique challenges in the industry. Overall, client sentiment is highly positive, indicating that they can be a valuable partner for financial service providers seeking growth. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Refund Solutions Company (5.0/5, Mar 3, 2022): Strategic Sales & Marketing is helping a refund solutions firm identify new customers. They've created a script and are tasked with calling cold leads, with the main goal of converting them to warm prospects. [Read Full Review](https://clutch.co/go-to-review/strategic-sales-marketing/1470) ##### Business services Experience Strategic Sales & Marketing is highly regarded in the Business Services industry for its expertise in lead generation and telemarketing. Clients commend their flexible, customer-centric approach and the significant impact on sales growth and pipeline development. Their collaborative efforts and effective communication result in high conversion rates and successful project outcomes. Overall, the sentiment is overwhelmingly positive, indicating that they are a strong candidate for businesses seeking to enhance their sales strategies. - 3 reviews for business services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Telesales & Call Center Assistance for Business Firm (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/strategic-sales-marketing/25430) - Telemarketing & Lead Generation Services for Security Firm (5.0/5, Feb 13, 2020): Strategic Sales & Marketing provided scripted telemarketing services to generate more B2B leads and support the internal sales team. [Read Full Review](https://clutch.co/go-to-review/strategic-sales-marketing/138922) - Tele-Sales for Tech Consultant (5.0/5, Feb 21, 2020): Strategic Sales & Marketing provides lead generation telesales outreach for the CMO of a consulting company. They work from two established journey maps to optimize conversion depending on the customer. [Read Full Review](https://clutch.co/go-to-review/strategic-sales-marketing/145217) ##### Education Experience Strategic Sales & Marketing demonstrates strong expertise in the Education sector, particularly in lead generation and customer engagement. Clients have praised their efficiency and tailored services, resulting in substantial lead acquisition and organizational support. Their effective communication and adaptability to specific audience needs have led to impressive client outcomes, making them a valuable partner for educational organizations seeking impactful marketing solutions. - 2 reviews for education industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for Corporate Training Company (5.0/5, Jan 31, 2020): Strategic Sales & Marketing offered marketing and sales support to an agency-related online development and training company. They conducted a discovery phase and wrote a script before starting outreach. [Read Full Review](https://clutch.co/go-to-review/strategic-sales-marketing/129785) - Education Organization Customer Verification (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/strategic-sales-marketing/137368) ##### Software Experience The reviews highlight the provider's exceptional expertise in telemarketing and lead generation within the Software industry. Clients commend their unique approach to qualifying leads, which significantly shortened the sales cycle from 18 months to 6 months. The company demonstrated a strong partnership mentality, providing valuable insights and access to their database. Overall, sentiment is positive, with clients noting substantial revenue growth and a collaborative work ethic, making them a strong candidate for businesses seeking effective sales strategies. - 1 review for software industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Telemarketing & Lead Gen for Engineering Software and Services Firm (5.0/5, Feb 23, 2018): Strategic supplied telemarketing services focused on lead generation during a 7-year engagement. They qualified leads before categorizing them, scheduled appointments, and adjusted scripts as needed. [Read Full Review](https://clutch.co/go-to-review/strategic-sales-marketing/53568) ##### IT Services Experience The reviews highlight the provider's expertise in lead generation within the IT services industry, showcasing their ability to understand client needs and deliver tailored solutions. Clients commend the project management team's effectiveness, noting improved campaign results and increased lead generation. Overall sentiment is highly positive, with clients appreciating the seamless integration of services and impactful outcomes, such as closing new deals and generating significant interest from potential clients. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation for Systems Engineering Consulting Firm (5.0/5, Feb 22, 2018): Strategic provides calling services aimed at generating leads on an ongoing basis. They also assist in script creation to ensure alignment with marketing strategies and business objectives. [Read Full Review](https://clutch.co/go-to-review/strategic-sales-marketing/53119) ##### Hospitality & leisure Experience Strategic Sales & Marketing has demonstrated significant expertise in the Hospitality & Leisure industry, highlighted by a strong ability to enhance outbound sales and customer engagement. Clients report increased customer acquisition and improved sales performance, attributing their success to personalized feedback and effective communication strategies. Overall sentiment reflects satisfaction with the provider’s contributions to financial growth and business sustainability, making them a compelling choice for businesses seeking to elevate their outreach and customer relations. - 1 review for hospitality & leisure industry - $10,000 – $49,000 avg. project cost - Appointment Setting for Restaurant (4.5/5, Aug 15, 2017): [Read Full Review](https://clutch.co/go-to-review/strategic-sales-marketing/137270) ##### Information technology Experience Strategic Sales & Marketing demonstrates notable expertise in the Information Technology sector, providing efficient back-office services that enhance customer support and streamline operations. Clients commend their swift response times and effective communication, leading to significant monthly savings of $1,200 to $2,000. While their pricing structure could be improved, their ability to deliver quick solutions and a strong focus on customer satisfaction position them as a valuable partner for IT projects. - 1 review for information technology industry - $10,000 – $49,000 avg. project cost - IT Company Customer Verification (4.5/5, Aug 14, 2017): [Read Full Review](https://clutch.co/go-to-review/strategic-sales-marketing/138282) ##### Advertising & marketing Experience Strategic Sales & Marketing has received positive feedback within the Advertising & marketing industry, highlighting their expertise in lead generation and outbound sales. Clients appreciate their quick response times and effective strategies for driving revenue growth, with one client noting a savings of $23,000 annually. The company's leadership and team are recognized as significant strengths, and clients have expressed satisfaction with their overall service, indicating a strong fit for businesses seeking to enhance their marketing efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Lead Generation for Advertising Firm (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/strategic-sales-marketing/137407) ##### Other Industry Experience Feedback from clients in the Other Industry highlights significant concerns regarding Strategic Sales & Marketing's performance. Despite initially promising leads, the company failed to deliver satisfactory results, leading to client dissatisfaction. The notable strengths include their effective communication and understanding of business needs; however, issues like unmet promises, poor customer service, and lack of expertise in software development were major drawbacks. Potential clients should consider these factors when assessing fit for their projects. - 1 review for other industry industry - Less than $10,000 avg. project cost - Lead Gen for Reports Generation Tool (0.5/5, Jan 20, 2020): Strategic Sales & Marketing was hired to provide lead generation services for a reporting software product. This review includes the vendor's response. [Read Full Review](https://clutch.co/go-to-review/strategic-sales-marketing/121030) ##### Manufacturing Experience Strategic Sales & Marketing has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in lead generation and outbound sales. Clients praised their ability to augment sales teams, develop effective outreach strategies, and provide quality leads, yielding significant increases in sales and customer connections. Notably, their project management was commended for transparency and responsiveness. Overall, their strong performance and collaborative approach position them as a valuable partner for manufacturing businesses seeking growth. - 3 reviews for manufacturing industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for Global Software Engineering Company (5.0/5, Feb 13, 2020): Strategic Sales & Marketing focused on outbound marketing calls for a software engineering services company looking to increase incoming leads. They developed a script and tracked their progress collaboratively. [Read Full Review](https://clutch.co/go-to-review/strategic-sales-marketing/138748) - Lead Generation for Contract Manufacturing Company (5.0/5, Feb 14, 2020): As an additional resource, the team at Strategic Sales & Marketing provided lead generation services for a contract manufacturer. They did outbound phone calls and crafted scripts with the client. [Read Full Review](https://clutch.co/go-to-review/strategic-sales-marketing/140185) - Sales Outsourcing & Lead Generation for Water Heating Co (5.0/5, Jan 30, 2023): Strategic Sales & Marketing supported the sales outreach of a water heater company. They generated leads based on their own research and honed in on targets from the client. They helped make outbound calls. [Read Full Review](https://clutch.co/go-to-review/strategic-sales-marketing/178449) ##### Consulting Experience Strategic Sales & Marketing demonstrates significant expertise in lead generation and sales strategy within the Consulting industry. Clients praise their precision in targeting and effective communication, leading to substantial business growth. The company excels in project management and data organization, ensuring tailored approaches for client needs. Overall, feedback reflects high client satisfaction and a strong likelihood of re-engagement, making them a compelling choice for businesses seeking impactful consulting solutions. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outbound Sales Outreach for Cost Reduction Consultant (5.0/5, Feb 13, 2020): The team at Strategic Sales & Marketing performed lead generation services through cold calling and appointment scheduling. They gather data within a CRM to deliver to the client. [Read Full Review](https://clutch.co/go-to-review/strategic-sales-marketing/138733) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients have expressed a positive overall sentiment regarding the cost and value for money of Strategic Sales & Marketing. One client noted, "We spent about $250,000" but found their performance exceeded metrics by multiples, providing significant ROI. Another stated, "Best decision I ever made hiring SSM" due to their effectiveness and cost efficiency compared to internal efforts. However, one review highlighted dissatisfaction with value, citing unmet lead generation promises, suggesting variability in client experiences. [Read All Reviews](https://clutch.co/profile/strategic-sales-marketing?verified=true#reviews) - $10,000 to $49,000 (6 reviews) - $200,000 to $999,999 (6 reviews) - $50,000 to $199,999 (5 reviews) - Less than $10,000 (2 reviews) #### Completed projects in 18 cities - Valrico, Florida (1 projects) - North Charleston, South Carolina (1 projects) - Morristown, Tennessee (1 projects) - Dallas, Texas (2 projects) - New Haven, Connecticut (1 projects) - East Peoria, Illinois (1 projects) - Fort Wayne, Indiana (1 projects) - Bellmore, New York (1 projects) - New York City, New York (2 projects) - Vestal, New York (1 projects) - Long Island City, New York (1 projects) - San Jose, California (1 projects) - Scottsdale, Arizona (1 projects) - Seattle, Washington (1 projects) - Sudbury, Massachusetts (1 projects) - Herndon, Virginia (1 projects) - Sellersville, Pennsylvania (1 projects) - Monroe, Connecticut (1 projects) [View Reviews](https://clutch.co/profile/strategic-sales-marketing?verified=true#reviews) --- ### [DSO Medplus](https://clutch.co/profile/dso-medplus) - $5,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Stonington, CT #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description DSO Medplus, a call center company and Back Office Outsourcing company, is headquartered in Stonington, Connecticut. The team specializes in Call Center Services and Back Office Outsourcing. [Visit Website](https://dsomedplus.com/laboratory-billing/) --- ### [SS&C Technologies](https://clutch.co/profile/ssc-technologies) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Windsor, CT #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 20% Custom Software Development - 60% Call Center Services #### Company description Headquartered in Windsor, Connecticut and Boston, Massachusetts, SS&C Technologies is a call center service. They specialize in Call Center Services and Accounting. [Visit Website](https://www.ssctech.com/) --- ### [REVA Global LLC](https://clutch.co/profile/reva-global) - 250 - 999 employees - West Hartford, CT #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 50% Call Center Services - 10% Pay Per Click - 10% Search Engine Optimization #### Company description REVA Global LLC, a telephone answering service, was founded in 2014. The firm specializes in Call Center Services and Back Office Outsourcing. [Visit Website](https://www.revaglobalmd.com/) --- ### [Statlinx](https://clutch.co/profile/statlinx) - 10 - 49 employees - Stamford, CT #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 70% Call Center Services #### Company description Founded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://www.statlinx.com/) --- ### [OfficePartners360](https://clutch.co/profile/officepartners360) - 250 - 999 employees - Ridgefield, CT #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 20% Custom Software Development - 20% Back Office Outsourcing - 30% Call Center Services - 10% Customer Service Outsourcing #### Company description OfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006. [Visit Website](https://www.op360.com/) --- ### [Power BDC](https://clutch.co/profile/power-bdc) - 50 - 249 employees - Stamford, CT #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Customer Service Outsourcing #### Company description Power BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014. [Visit Website](https://www.powerbdc.com/) --- ### [Gallery Locksmith Store](https://clutch.co/profile/gallery-locksmith-store-24) - 10 - 49 employees - Stamford, CT #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Customer Service Outsourcing - 30% Business Consulting - 25% Sales Outsourcing #### Company description Gallery Locksmith Store is a Business Consulting company. Their small team is in Stamford, Connecticut. Their services include Business Consulting and Back Office Outsourcing. [Visit Website](http://www.Stamford.Gallery-Locksmith-Store.com) --- ### [Central Communications Inc.](https://clutch.co/profile/central-communications-1) - 50 - 249 employees - Norwalk, CT #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 40% Call Center Services - 10% IT Managed Services - 10% IT Strategy Consulting #### Company description Central Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut. [Visit Website](https://www.callcenteransweringserviceus.com/) --- ### [ARC Quality Solutions](https://clutch.co/profile/arc-quality-solutions) - 50 - 249 employees - Orange, CT #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description Launched in 1996, ARC Quality Solutions is a phone answering service. The agency specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](https://arcqs.com/) --- ### [Connecticut Medical Billing Services](https://clutch.co/profile/connecticut-medical-billing-services) - < $25 average hourly rate - 50 - 249 employees - Glastonbury, CT #### Services Provided - Allocation of Expertise by Percentage - 100% Back Office Outsourcing #### Company description Connecticut Medical Billing Services is a Back Office Outsourcing company. The Glastonbury, Connecticut-based company was established in 2019. Their services include Back Office Outsourcing. [Visit Website](https://connecticutmedicalbilling.com/) --- ### [Locksmith & Key Store](https://clutch.co/profile/locksmith-key-store) - 10 - 49 employees - Milford, CT #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Commercial Property Management - 30% Business Consulting - 25% Sales Outsourcing #### Company description Locksmith & Key Store is a Business Consulting company. Established in 1979, the team specializes in Business Consulting and Back Office Outsourcing. [Visit Website](http://www.Milford.Locksmith-Key-Store.com) --- ### [Affordable Locksmith Services](https://clutch.co/profile/affordable-locksmith-services-15) - 10 - 49 employees - Waterbury, CT #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Commercial Property Management - 30% Business Consulting - 25% Sales Outsourcing #### Company description Founded in 2001, Affordable Locksmith Services is a small Business Consulting company located in Waterbury, Connecticut. Their team offers Business Consulting and Back Office Outsourcing. [Visit Website](http://www.Waterbury.Affordable-Locksmith-Services.com) --- ### [Super Locksmith Services](https://clutch.co/profile/super-locksmith-services-16) - 10 - 49 employees - New Canaan, CT #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Commercial Property Management - 30% Business Consulting - 25% Sales Outsourcing #### Company description Super Locksmith Services is a small Business Consulting company headquartered in New Canaan, Connecticut. The team provides Business Consulting and Back Office Outsourcing. [Visit Website](http://www.NewCanaan.Super-Locksmith-Services.com) --- ### [Safe & Key Store](https://clutch.co/profile/safe-key-store-14) - 10 - 49 employees - Hartford, CT #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Commercial Property Management - 30% Business Consulting - 25% Sales Outsourcing #### Company description Safe & Key Store, a Business Consulting company, is located in Hartford, Connecticut. The team specializes in Business Consulting and Back Office Outsourcing. [Visit Website](http://www.Hartford.Safe-Key-Store.com) --- ### [Metro Locksmith Services](https://clutch.co/profile/metro-locksmith-services-10) - 10 - 49 employees - New Haven, CT #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Commercial Property Management - 30% Business Consulting - 25% Sales Outsourcing #### Company description Metro Locksmith Services is a Business Consulting company. They are headquartered in New Haven, Connecticut and have small team. They focus on Business Consulting and Back Office Outsourcing. [Visit Website](http://www.NewHaven.Metro-Locksmith-Services.com) --- ### [Expert Locksmith Services](https://clutch.co/profile/expert-locksmith-services-18) - 10 - 49 employees - Greenwich, CT #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Commercial Property Management - 30% Business Consulting - 25% Sales Outsourcing #### Company description Expert Locksmith Services is a Business Consulting company. The company is headquartered in Greenwich, Connecticut. Their team specializes in Business Consulting and Back Office Outsourcing. [Visit Website](http://www.Riverside.Expert-Locksmith-Services.com) --- ### [Master Locksmith Store](https://clutch.co/profile/master-locksmith-store-3) - 10 - 49 employees - Wallingford, CT #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Commercial Property Management - 30% Business Consulting - 25% Sales Outsourcing #### Company description Master Locksmith Store is a Business Consulting company. Their team is based in Wallingford, Connecticut and offers Business Consulting and Back Office Outsourcing. [Visit Website](http://www.Wallingford.Master-Locksmith-Store.com) --- ### [City Locksmith Store](https://clutch.co/profile/city-locksmith-store-13) - 10 - 49 employees - Rocky Hill, CT #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Commercial Property Management - 30% Business Consulting - 25% Sales Outsourcing #### Company description City Locksmith Store is a Business Consulting company. The company is located in Rocky Hill, Connecticut. Their services include Business Consulting and Back Office Outsourcing. [Visit Website](http://www.Simsbury.City-Locksmith-Store.com) --- ### [Galaxy Locksmith Store](https://clutch.co/profile/galaxy-locksmith-store-14) - 10 - 49 employees - Stamford, CT #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Commercial Property Management - 30% Business Consulting - 25% Sales Outsourcing #### Company description Business Consulting company Galaxy Locksmith Store is located in Stamford, Connecticut. Established in 1995, the team offers Business Consulting and Back Office Outsourcing. [Visit Website](http://www.Stamford.Galaxy-Locksmith-Store.com) --- ### [Advantage Locksmith Store](https://clutch.co/profile/advantage-locksmith-store-14) - 10 - 49 employees - Bloomfield, CT #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Commercial Property Management - 30% Business Consulting - 25% Sales Outsourcing #### Company description Headquartered in Bloomfield, Connecticut, Advantage Locksmith Store is a Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were launched in 1994. [Visit Website](http://www.Bloomfield.Advantage-Locksmith-Store.com) --- ### [Baldwin Locksmith Store](https://clutch.co/profile/baldwin-locksmith-store-21) - 10 - 49 employees - Darien, CT #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Commercial Property Management - 30% Business Consulting - 25% Sales Outsourcing #### Company description Baldwin Locksmith Store, a small Business Consulting company, is located in Darien, Connecticut. The team provides Business Consulting and Back Office Outsourcing. [Visit Website](http://www.Darien.Baldwin-Locksmith-Store.com) --- ### [Express Locksmith Store](https://clutch.co/profile/express-locksmith-store-20) - 10 - 49 employees - West Hartford, CT #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Commercial Property Management - 30% Business Consulting - 25% Sales Outsourcing #### Company description Express Locksmith Store, a Business Consulting company, was established in 1993. Located in West Hartford, Connecticut, the team focuses on Business Consulting and Back Office Outsourcing. [Visit Website](http://www.WestHartford.Express-Locksmith-Store.com) --- ### [All Day Locksmith Service](https://clutch.co/profile/all-day-locksmith-service-21) - 10 - 49 employees - Waterbury, CT #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Commercial Property Management - 30% Business Consulting - 25% Sales Outsourcing #### Company description All Day Locksmith Service is a small Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were founded in 1986. [Visit Website](http://www.Waterbury.All-Day-Locksmith-Service.com) --- ### [Central Locksmith Store](https://clutch.co/profile/central-locksmith-store-26) - 10 - 49 employees - Greenwich, CT #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Commercial Property Management - 30% Business Consulting - 25% Sales Outsourcing #### Company description Business Consulting company Central Locksmith Store was established in 1996. The team provides Business Consulting and Back Office Outsourcing and is located in Greenwich, Connecticut. [Visit Website](http://www.Greenwich.Central-Locksmith-Store.com) --- ### [Lock Safe Services](https://clutch.co/profile/lock-safe-services-12) - 10 - 49 employees - Meriden, CT #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Commercial Property Management - 25% Business Consulting - 25% Sales Outsourcing #### Company description Lock Safe Services is a Business Consulting company founded in 1994. The company provides Business Consulting and Back Office Outsourcing. [Visit Website](http://www.Meriden.Lock-Safe-Services.com) --- ### [Universal Connectivity](https://clutch.co/profile/universal-connectivity) - $1,000+ minimum project size - 2 - 9 employees - West Hartford, CT #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Cloud Consulting & SI - 20% Unified Communications Consulting & SI - 15% IT Managed Services - 10% Cybersecurity - 10% IT Strategy Consulting - 5% Other IT Consulting and SI #### Company description Founded in 1995, Universal Connectivity is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI. [Visit Website](https://www.universalconnectivity.com/) --- ### [ct home specialist](https://clutch.co/profile/ct-home-specialist) - $25,000+ minimum project size - 50 - 249 employees - Somers, CT #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 10% Commercial Property Management - 10% Content Marketing - 30% Contract Manufacturing - 10% Direct Marketing #### Company description Ct home specialist is an answering service company. Located in Somers, Connecticut, their team provides Call Center Services and Contract Manufacturing. [Visit Website](http://ctroof.org) --- ### [Partner in Publishing](https://clutch.co/profile/partner-publishing) - $5,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Glastonbury, CT #### Services Provided - Allocation of Expertise by Percentage - 15% Content Marketing - 10% Customer Service Outsourcing - 10% Email Marketing - 5% Event Marketing - 5% Graphic Design - 5% Market Research - 5% Marketing Strategy - 20% Sales Outsourcing - 5% Pay Per Click - 5% Search Engine Optimization - 5% Social Media Marketing - 5% Video Marketing - 5% Web Design #### Company description Partner in Publishing is a small Glastonbury, Connecticut-based Sales Outsourcing company. Their services include Sales Outsourcing and Content Marketing. [Visit Website](https://partnerinpublishing.com/) --- ### [Keystone Locksmith Shop](https://clutch.co/profile/keystone-locksmith-shop-16) - 10 - 49 employees - West Hartford, CT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Building Security Services - 20% Commercial Property Management - 20% Business Consulting - 20% Sales Outsourcing #### Company description Business Consulting company Keystone Locksmith Shop is located in West Hartford, Connecticut. They specialize in Business Consulting and Back Office Outsourcing and were established in 2000. [Visit Website](http://www.WestHartford.Keystone-Locksmith-Shop.com) --- ### [Super Locksmith Services](https://clutch.co/profile/super-locksmith-services-26) - 10 - 49 employees - Simsbury, CT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Building Security Services - 20% Commercial Property Management - 20% Business Consulting - 20% Sales Outsourcing #### Company description Super Locksmith Services, a Business Consulting company, is headquartered in Simsbury, Connecticut. They offer Business Consulting and Back Office Outsourcing. [Visit Website](http://www.RockyHill.Super-Locksmith-Services.com) --- ### [Lock & Key Shop](https://clutch.co/profile/lock-key-shop-21) - 10 - 49 employees - East Haven, CT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Building Security Services - 20% Commercial Property Management - 20% Business Consulting - 20% Sales Outsourcing #### Company description Lock & Key Shop is a small Business Consulting company founded in 1979. Their team specializes in Business Consulting and Back Office Outsourcing. [Visit Website](http://www.EastHaven.Lock-Key-Shop.com) --- ### [Amber Locksmith Store](https://clutch.co/profile/amber-locksmith-store-23) - 10 - 49 employees - Glastonbury, CT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Building Security Services - 20% Commercial Property Management - 20% Business Consulting - 20% Sales Outsourcing #### Company description Based in Glastonbury, Connecticut, Amber Locksmith Store is a Business Consulting company. The team focuses on Business Consulting and Back Office Outsourcing. [Visit Website](http://www.Glastonbury.Amber-Locksmith-Store.com) --- ### [Elite Locksmith Services](https://clutch.co/profile/elite-locksmith-services-25) - 10 - 49 employees - Norwalk, CT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Building Security Services - 20% Commercial Property Management - 20% Business Consulting - 20% Sales Outsourcing #### Company description Business Consulting company Elite Locksmith Services is headquartered in Norwalk, Connecticut. They focus on Business Consulting and Back Office Outsourcing and were established in 1997. [Visit Website](http://www.Norwalk.Elite-Locksmith-Services.com) --- ### [Central Locksmith Store](https://clutch.co/profile/central-locksmith-store-28) - 10 - 49 employees - Plainville, CT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Building Security Services - 20% Commercial Property Management - 20% Business Consulting - 20% Sales Outsourcing #### Company description Business Consulting company Central Locksmith Store is headquartered in Plainville, Connecticut. The team offers Business Consulting and Back Office Outsourcing. [Visit Website](http://www.Plainville.Central-Locksmith-Store.com) --- ### [Web Focus LLC](https://clutch.co/profile/web-focus-0) - 10 - 49 employees - Middletown, CT #### Services Provided - Allocation of Expertise by Percentage - 35% Call Center Services - 30% Customer Service Outsourcing - 35% Translation #### Company description Web Focus LLC is a call center. The team focuses on Call Center Services and Translation, and the company is located in Middletown, Connecticut. [Visit Website](https://webfocusllc.com/) --- ### [Telserv LLC](https://clutch.co/profile/telserv) - 50 - 249 employees - Cromwell, CT #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Telserv LLC, an answering service, was founded in 2002. The agency provides Call Center Services. [Visit Website](http://www.telserv.com) --- ### [Prime Communications](https://clutch.co/profile/prime-communications-0) - 50 - 249 employees - Glastonbury, CT #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Prime Communications is a telephone answering service. The Glastonbury, Connecticut-based firm was founded in 1982. Their services include Call Center Services. [Visit Website](http://www.primetas.com/) --- ### [Global Help Desk Services, Inc.](https://clutch.co/profile/global-help-desk-services) - 50 - 249 employees - Rocky Hill, CT #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% IT Managed Services #### Company description Global Help Desk Services, Inc. , a telephone answering service, was founded in 2002. The firm offers Call Center Services and IT managed services, and is midsize. [Visit Website](https://www.ghdsi.com/) --- ### [LQ Digital](https://clutch.co/profile/lq-digital) - $100,000+ minimum project size - $150 - $199 average hourly rate - 250 - 999 employees - Shelton, CT #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Conversion Optimization - 10% Demand Generation Marketing - 10% Digital Strategy - 5% Performance Marketing - 15% Affiliate Marketing - 25% Search Engine Optimization - 15% Social Media Marketing #### Company description LQ Digital, a SEO services firm, offer Search Engine Optimization and Social Media Marketing. They were established in 2006. [Visit Website](https://lqdigital.com/) #### 58% of employees work in Shelton office Shelton, CT 100 Beard Sawmill Rd 41 - 49 employees [See All Locations (3)](https://clutch.co/profile/lq-digital#location) --- ### [Liberty Locksmith Store](https://clutch.co/profile/liberty-locksmith-store-25) - 10 - 49 employees - Hartford, CT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 15% Building Security Services - 20% Business Continuity Management - 15% Commercial Brokerage Services - 30% Business Consulting #### Company description Liberty Locksmith Store is a Business Consulting company launched in 2004. Their services include Business Consulting and Back Office Outsourcing. [Visit Website](http://www.Hartford.Liberty-Locksmith-Store.com) --- ### [Leverage BPO](https://clutch.co/profile/leverage-bpo) - 10 - 49 employees - Shelton, CT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Finance & Accounting Outsourcing (FAO) - 10% Graphic Design - 10% Search Engine Optimization - 10% Web Design - 10% Web Development #### Company description Based in Shelton, Connecticut, Leverage BPO is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://www.leveragebpo.com/) --- ### [ACC](https://clutch.co/profile/acc) #### 4.6 out of 5 star rating (10 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Bristol, CT #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 50% Call Center Services - 25% Customer Service Outsourcing #### Company description ACC is a customer contact center company specializing in both inbound and outbound services, including customer service, technical support, and appointment setting. Reviews highlight their efficiency and quality of service, with approximately 70% noting quick response times and professionalism. While pricing is occasionally suggested as an area for improvement, 80% of reviews commend their reliable and effective services. [Visit Website](http://www.americancustomercare.com) #### Timely The sentiment regarding timeliness in American Customer Care's services is overwhelmingly positive. Clients have noted that the representatives are committed to meeting objectives 'timely and efficiently,' with one client stating they can 'count on them to create value' through prompt delivery. Another review highlights their ability to 'respond quickly and meet deadlines,' indicating that ACC consistently meets client expectations in a timely manner. - Customer Support for IT Services Company (4.5/5, Nov 2, 2017): The service provider's strengths include their speed and premium customer service. This highlights their ability to deliver services promptly, which is a significant advantage for clients seeking timely execution of projects. [Read Full Review](https://clutch.co/go-to-review/acc/146298) - Customer Service and Order Processing for Finance Company (4.5/5, Nov 2, 2017): When we established our new call center their technical expertise and leadership were essential in putting together a comprehensive start up plan. With their help, our fully functional call center was up and running in a very limited amount of time. The project manager and representatives assigned to my account are highly motivated, experienced professionals and I know I can count on them to create value for our company and provide high quality service to our consumers. [Read Full Review](https://clutch.co/go-to-review/acc/146307) #### Experience in 6 industries ACC has demonstrated expertise across various industries, including Information Technology, Legal, Financial Services, Government, and Retail. Clients frequently commend their efficiency, reliability, and quality of service, noting significant time and cost savings. Overall sentiment is positive, particularly within IT and Legal sectors, where ACC's ability to enhance productivity and customer service is highlighted. Potential clients in these industries may find ACC to be a strong fit for their projects. [Read All Reviews](https://clutch.co/profile/acc?verified=true#reviews) ##### Other industries Experience ACC has received positive feedback in the Other industries sector, noted for their efficiency and strong service delivery. Clients appreciate their ability to save significant time and money, with one client reporting savings of $50,000 monthly. However, feedback highlights a need for improvement in personal engagement. Their expertise in handling outbound and inbound services has made them a trusted partner, suggesting they could be a valuable asset for businesses seeking reliable support. - 4 reviews for other industries industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Business Management Services for Business Firm (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/25414) - Customer Verification for Business Service (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/25521) - Customer Phone Support for Consumer Products Firm (4.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/136609) - Marketing Services for Medium-sized Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/146602) ##### Legal Experience ACC demonstrates significant expertise in the Legal industry, particularly in outbound services such as appointment setting. Clients commend their reliability and responsiveness, noting substantial time and cost savings—up to 40 hours and $10,000 monthly. Their effective handling of outbound calls and ability to generate new business indicate a strong fit for firms seeking to enhance productivity. Overall sentiment reflects satisfaction, though some clients suggest potential improvements in pricing. - 1 review for legal industry - $50,000 – $199,999 avg. project cost - Appointment Setting Services for Legal Firm (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/25290) ##### Financial services Experience American Customer Care (ACC) demonstrates significant expertise in the financial services industry through its comprehensive customer contact solutions, notably enhancing client relationships and operational efficiency. Clients commend ACC's passionate and experienced team, noting substantial time and cost savings. Their technical know-how has proven essential in establishing effective call center operations swiftly. Overall, ACC's strong leadership and commitment to quality service position them as a valuable partner for financial service providers seeking reliable customer support. - 1 review for financial services industry - $50,000 – $199,999 avg. project cost - Customer Service and Order Processing for Finance Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/146307) ##### Retail Experience ACC has demonstrated significant expertise in the Retail industry, particularly in enhancing customer service and sales performance. Client feedback highlights their reliable call handling and effective inbound services, leading to improved sales and operational efficiencies. With a strong commitment to meeting customer needs and a proven track record since 2012, ACC is well-positioned to support Retail businesses seeking to enhance their customer engagement and service quality. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Phone Support for Retail Business (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/136875) ##### Government Experience ACC has received positive feedback from government clients, highlighting their expertise in providing quality outbound services and support. Clients praise their ability to handle a significant volume of calls and address customer issues effectively, resulting in substantial time and cost savings. The strengths of ACC's sales staff are particularly noted, indicating a capable workforce adept at meeting government needs. Overall, their proven track record suggests they are a viable partner for projects within the Government sector. - 1 review for government industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Verification for Government Organization (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/25530) ##### Consumer Products Experience ACC demonstrates significant expertise in the Consumer Products sector, garnering positive feedback for their efficient inbound services and effective communication. Clients have praised their honesty and the substantial cost savings they provide, estimating reductions of $500 to $1,500 monthly. Their solid reputation and strong recommendations highlight their strengths, making them a compelling choice for businesses seeking reliable support in managing customer interactions within the Consumer Products industry. - 1 review for consumer products industry - $50,000 – $199,999 avg. project cost - Customer Phone Support for Consumer Products Firm (4.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/136609) ##### Other Industry Experience ACC has received positive feedback from clients in the Other Industry, particularly for their reliable marketing services that yield tangible results. Clients appreciate their trustworthy approach and quality of service, noting significant savings and improved marketing effectiveness. While there are suggestions for enhancing reliability, overall sentiment reflects confidence in ACC's expertise and impact, making them a strong candidate for businesses seeking to elevate their marketing efforts. - 1 review for other industry industry - $10,000 – $49,000 avg. project cost - Marketing Services for Medium-sized Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/146602) ##### Information technology Experience ACC has received positive feedback in the Information Technology industry, highlighting their expertise in inbound and outbound services. Clients commend their exceptional customer service, quick response times, and efficiency in saving both time and money. The overall sentiment reflects strong satisfaction, with clients reporting significant savings and improved operational efficiency since partnering with ACC. Their strengths lie in premium service delivery and support, making them a reliable choice for businesses seeking effective IT solutions. - 2 reviews for information technology industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Business Support Services for Tech Service (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/25437) - Customer Support for IT Services Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/146298) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients generally express positive sentiments regarding the cost-effectiveness and value for money offered by the company. One client noted a savings of approximately $50,000 per month, while another highlighted an annual expenditure exceeding $10 million, reflecting confidence in the service's efficiency. However, some clients suggested improvements in pricing structures, indicating a desire for more competitive rates. Overall, the feedback underscores a strong appreciation for the quality of service relative to the costs incurred. [Read All Reviews](https://clutch.co/profile/acc?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - Less than $10,000 (2 reviews) - $10,000,000 + (2 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 9 cities - Miami, Florida (1 projects) - Southaven, Mississippi (1 projects) - Farmington, Connecticut (1 projects) - Edison, New Jersey (1 projects) - Long Branch, New Jersey (1 projects) - Secaucus, New Jersey (1 projects) - New York City, New York (1 projects) - Henderson, Nevada (1 projects) - Boardman, Oregon (1 projects) [View Reviews](https://clutch.co/profile/acc?verified=true#reviews) --- ### [3PL World Wide](https://clutch.co/profile/3pl-world-wide) - 50 - 249 employees - Southington, CT #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 10% Freight forwarding - 20% Fulfillment - 30% Logistics & Supply Chain Consulting - 20% Warehousing & Distribution #### Company description Headquartered in Southington, Connecticut, 3PL World Wide is a midsize Logistics & Supply Chain Consulting company. The team offers Logistics & Supply Chain Consulting and Call Center Services. [Visit Website](https://www.3plworldwide.com/) --- ### [Cold Call Me](https://clutch.co/profile/cold-call-me) - $5,000+ minimum project size - $150 - $199 average hourly rate - 2 - 9 employees - Shelton, CT #### Services Provided - Allocation of Expertise by Percentage - 5% Account-Based Marketing - 5% Call Center Services - 10% Demand Generation Marketing - 5% Email Marketing - 5% Business Consulting - 65% Sales Outsourcing - 5% Direct Marketing #### Company description Located in Shelton, Connecticut, Cold Call Me is a Sales Outsourcing company. Founded in 2024, the team provides Sales Outsourcing and Demand Generation Marketing. [Visit Website](https://www.coldcallme.com) --- ### [Tricom Systems](https://clutch.co/profile/tricom-systems) - 2 - 9 employees - Milford, CT #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% IoT Development #### Company description Tricom Systems is a small Milford, Connecticut-based call center service and IoT development company. Their services include Call Center Services and IoT development. [Visit Website](https://tricomphone.com/) --- ### [The Mercury Group](https://clutch.co/profile/mercury-group) - 2 - 9 employees - Stratford, CT #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% IT Strategy Consulting #### Company description Headquartered in Stratford, Connecticut, The Mercury Group is a small telephone answering service and IT strategy consulting company. The team offers Call Center Services and IT strategy consulting. [Visit Website](https://www.mercury-group.com) --- ### [DVP Technologies](https://clutch.co/profile/dvp-technologies) - 2 - 9 employees - Southbury, CT #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% IT Strategy Consulting #### Company description Answering service and IT strategy consulting company DVP Technologies is located in Southbury, Connecticut. They focus on Call Center Services and IT strategy consulting. [Visit Website](https://www.dvptech.com/) --- ### [Northland Marketing LLC](https://clutch.co/profile/northland-marketing) - 2 - 9 employees - Hartford, CT #### Services Provided - Allocation of Expertise by Percentage - 15% Sales Outsourcing - 15% Pay Per Click - 15% Search Engine Optimization - 15% Social Media Marketing - 10% Video Marketing - 15% Web Design - 15% Web Development #### Company description Established in 2020, Northland Marketing LLC is a small social media marketing firm. Their team specializes in Social Media Marketing and Search Engine Optimization. [Visit Website](https://www.northlandm.com/) --- ### [E Circle Marketing](https://clutch.co/profile/e-circle-marketing) - 2 - 9 employees - Manchester, CT #### Services Provided - Allocation of Expertise by Percentage - 10% Advertising - 10% Broadcast Video - 10% Content Marketing - 10% Email Marketing - 10% Sales Outsourcing - 10% Pay Per Click - 10% Search Engine Optimization - 10% Social Media Marketing - 10% Video Production - 10% Web Design #### Company description Launched in 2003, E Circle Marketing is an Advertising company. Their services include Advertising and Social Media Marketing. [Visit Website](https://ecirclemarketing.com/) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. 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